#questions-and-help
1 messages · Page 1126 of 1
Ah. Unfortunate but good to know. Thank you
From what I do is, I grab her hand and she lead me to the shared space shrine. I open one and she admire it and let go of my hands. I wait until she move and follow her. She admire again and the quest done
I tried reporting and not responding for 2 minutes but it doesn't kick me out. I genuinely don't see it so I'm confused :O
It won’t even let me light 20 candles
the shared space quest must’ve messed up them all lol
Oh dear. Bellmaker broke Sky UnU
Bellmaker should be canceled 🤭
Hey there! I think everyone is talking about this but after the bell maker quest not able to complete, does anyone else have the problem on not able to do the sapling quest too?
i cant do any of my quest at all! 😭
The weird thing is I was able to do all the other quests just fine. But I also did the Bellmaker quest last so it's possible that quest is breaking the other ones
Yeah all my quests are broken
Ah that's strange. I just sent a bug report and I obviously didn't reply within 1 minute, more like 2-3 minutes as I had to double check the build number etc and it got submitted successfully just now
Ohhhh okay thanks a lot guys !! 
This is the last step so it might be a timer specific to the last confirmation
a little odd nonetheless
Then that explains it 
Well you need to react with that star lookin emoji then send the message
Literally says “didn’t react within a minute”
You needed to tap the reaction first
I'm not able to do today's missions in the game. I even took a photo as proof, but I don't know how to send it for you to see.
Well looking at it, you didn't tap the reaction above your message, as both reactions are greyed out
Wrong reply 
It’s been bugged for the last couple of hours
@cinder thistle
Here's what's missing, using mine as comparison
I cant figure out how to beat quest
Soooo, where do I spend my popsicle tickets now?
Dye 
nowhere, they just vanish after event
do they vanish olr do they stay for next year?
I thought the shop was going to be up til the end of the event.
That’s disappointing. Thanks to those that clarified ‘dye’.
? can i have help? ive admired the shared spaces enough i think
When is days of moonlight
Bro it’s bugged you can’t finish quests rn
Did “bug” not give a clue or
starts on 29th September
!moonlightwhen
From <t:1759129200:f> through <t:1760338740:f>, Days of Moonlight invites Sky kids to explore the starry skies of Crescent Oasis. Use the special mediation pads in Home and the Aviary Village event shop to reach the event area, where you can hang lanterns and solve riddles 🌕🏮
🔎 More Details: https://bit.ly/PatchNotes0305
ok if i got an answer when i first posted i wouldnt need to double ask
“Bug”
Also reading a couple message above before sending will also clue you in btw
u call people moths and butterflys, god forbid bug be a game term
😭
idk why u giving a lot of attitude, was simple question
Oh wow the boats are glitchy too going up to hermit...
I mean same, twins ig
Bug is a common technical term, not just Sky term
They're always like that
weird boats
Y’all can still be nice.
yes but it couldve meant anything, is there a bug for all i know on the floor am suppose to look at
!ts
The Traveling Spirit is here until <t:1757919600:F> (<t:1757919600:R>)
The next Traveling Spirit is scheduled to arrive on <t:1758783600:F> (<t:1758783600:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
....when it comes to game, it immediately refers to bug where things don't work normally. It's a quick term
Now yous just being obtuse for the fun of it
im just pointing the fact it couldve meant anything? pipe down bro
Currently the quests are bugged, so I would recommend waiting it out
They're double extra tonight... complete with earthquakes
Responding with emoji's only can be hard for some people to read as an answer.
im glad we got that far
this server aint even worth it yall give me more headache half the time
Has this been an all day thing or just a now thing? (I just logged in…)
Need a in-depth guide in how to leave?
No need to be rude
people are trying to help you could always ask what the many emoji reactions on your image meant
It recently bugged, when I logged in a couple hours back, everything worked properly
I think for the last five hours only
shame I have to sleep soon
Same. It’s always bugged when I get the time to actually play.
Hi Guys, someone else is having problems with the dailies?
Honestly I think the new quest in specific broke something in the servers. I would hope that the next reset would clear the issues up
They’re bugged, apparently.
Any work around, you think hellogames will retrieve those candles?
Like, someway to debug it?
Unfortunately no as far as I know
wait did the days of sunset sprite leave?
Nope they're there for me
Days of Sunlight are EXTENDED until <t:1758610740:F> (Ends <t:1758610740:R>)
It’s there for me too but I can’t buy anything from them anymore.
yah thats what i was looking fopr
They're in the event area hanging out with the spirits instead of their usual spot. Today they're at the fireplace
You need to teleport to the event area in order to exchanging your event tickets into an item or buy anything form the spirit tree.
i jsut see a fat candle cat for its replacement </3
They're here
Can we still buy from their tree tho?
???
I will check for you guys
ahh ty
I've been waiting for more than 10 minutes, but daily not done
It is bugged at the moment.
…fat candle cat??
Yes
Quest is apperently bugged atm
After entering the memory of friends, and the spirit of applause, daily is not done
Lol
Rip 1 candle season
To report a Sky bug to TGC, follow the instructions at the bottom of the read-only #report-a-live-bug channel

You can also read more detailed instructions in the link below! ⤵️
#questions-and-help message 
Yes
He’s not there for me. 😭
ooffff.... remember you need to stay near the tree for the clock to keep ticking.
We have the upcoming double seasonal candle and double treasure candle event.
Yes, but it's still 1 candle less season, even if it lasts for 4 weeks
Probably another bug? 😅 Have you done all the archive summer quests?
Kindly report the bug. Thank you.
Don't just because there is an extra candle, you try to ignore the bug
I haven’t done the ones that specific spirit wants me to do. Today it’s the Forest Gate.
Then do try complete the forest gate quest, the guide will be there in the fireplace
No one said anyone are ignoring anything. A lot of people experience the same as you.
No, Forest Gate was yesterday, if I remember right. Today was to take pictures of spirits near the bonfire
Which one is it?
Maybe I’m just behind. I just completed Forest Gate now.
It is technically today if someone hasn't done that one
Some players are getting errors that might be server errors.
Others are not sure.
Others have not been able to discern.
Please remember we are just players trying to help.
Just re-enter the area and see if it helps
He’s there now. Thank you @waxen aspen and @spiral mirage
There are multiple red n white shoes
Are they fluffy looking? Looks like sneakers? Describe them?
This one?
So all of my dailies are just .... permanently grey? I can't DO any of them 🙁
Any news if the dailies are gonna get fixed before reset?
oh good i’m not the only one with broken dailies
No official statement being made at the moment.
Not as far as I know, but a mod has alerted the team. But no ETA as to when the bug will be fixed
They'll probably give us seasonal candles to make up for it.
Oww I hope
I hope they can fix it as soon as possible, despite the current 8 PM time at TGC.
Yeah realistically they could be fixed by the next reset or get compensated if the issue can't be resolved as soon due to time limit
Question, how long Projector of Memories will be there or limited?
Pray for the best for the team whom handle this, it is must be an overtime for them and no one like an overtime.
It is a permanent item in-game.
If the bug is not fixed by the time of the reset, hopefully there will be compensation.
chat has anyone figured out the bellmaker situation
Seems like it's still the same for most of the players.
I could only do two before my game bugged out. The npc in the shared space bugged the quests out for me. Probably because its a relatively new feature
damn I need every candle I can get 🥀
So, I have a update for people about the dailies being broken, not every account is bugged apparently, I don't know how or why but it seems to be specific accounts... Which is frustrating and makes me think we might not get any compensation as not everyone was effected
Ah was about to see if it was just me rip
I mean I’ve gotten compensation for stuff that didn’t even effect me. So they could do an “all or nothing” deal
Yeahh I hope so too 🥺🙏
I mean, kinda thankful it happened after I had already gotten every item but like... I also need the candles so I don't end up broke after season!
If anyone gets any news about the bug, please ping me.. I keep restarting my game in hopes it'll be fixed
It's very likely, if this issue is very widespread and urgent. I've received all or nothing compensations even if I don't encounter such issues
They gave compensation for a similar bug many players got some weeks ago
still hoping to get something for the bugged praying acolyte quests, 11 sc lost by that one
Lol, the 3rd mission also doesn't work. after approaching the tree,
charge your phone man
Lol, rip 2 candle
Me too but around 14, double light event will help but man
Hmmmm
omg im not the only one who found a random baby
A random person also had trouble with the 3rd mission
glad to see im not the only one who cant do my dailies, lets hope they fix it soon
These sneakers were limited to AURORA event, it's unknown whether they'll return
Why did i only get two popsicles
Seems im also having issues with dailies today
Take 3 random pictures in the event vault area
yeah don't worry, a lot of people seem to have the issue
Part of the collab, such cosmetics are unlikely / very slim chance of returning unless TGC resigns a contract to have an encore event
All missions also not working lol,rip 4 candle
Anyone still having the daily quest issue? Can it be solved?
Is today's dailies bugged?
I only managed to claim and complete the sapling one
I can't do the sapling at all
I only managed to do it while trying to do the 4th quest the 1st time, I think the best thing to do is for people who logged in for the first time for today needs to do every other quest and don't ever interact with the 4th
Silly question but ive only been collecting 3 popsicles per day, isn’t usually five? I got five today tho so im confused
you get the ticket wax from nearby the fireplace to get the 2
then 3 from taking pictures of whatever they asked for
Oh nooo ive been doing it wrong i didnt know that 💀thank you
Hey, can anyone do the Applauding Bellmaker quest or the Admire the sapling quest?
Is 4th quest working? I managed to do the other 3 but bellmaker just stares at me once i enter a shared space
It won't let me complete those two missions no matter how much I close and open the game-
i can’t do any of the challenges, I tried doing the bell maker first but it seemed to not work so I tried doing the others. None worked 
my partner can't do any of the quests except for light the candles, it seems many others are having issues too idk what to do 
I managed to do the Bellmaker quest, but my friend is struggling with it, has anyone had any success figuring out what gets it to work?
Can I ask refunds questions here? (Idk if I can even refund them or not because I used Google points for Google play credit so im not sure if those are even refundable)
I also tried to do the others and they didn't let me either.
how i got it on my account was to do all quests and collect the candles (from the quests) and then do the bellmaker quest
I couldn't do the bellmaker, spirit memory and sapling at all 
The Bellmawr is ir bugged on switch? Or for everyone?
all my dailies wont work after i started the bellmaker and im on pc
It just worked before. My friend did exactly the same but didn't find the bellmaker. So when we came together it didn't work for both of us
I'm using an android tablet, maybe this is a platform based issue?
this was my last quest before I had to buy some more
I hope they do something
yeah we need to avoid it when we first log in, do the others and avoid 4th
or else everything will not work no matter how much you restart your device or your game
Oh nvm it all of a sudden worked when I claimed my other dailies and went back
i dont understand, what am i supposed to be doing
ive been in shared spaces for the past 10 mins 
All the quests are not registering to be done or being done o.o
Are dailies still broken? Does anyone have any news about them fixing it?
I'm having same issue :c no timer for sappling and unable to complete one for the spirit near by
Is anybody going to stay and wait till they fix dailies? Would you be so kind to ping me if it happens?
Dailies are still broken then and no one knows anything if it'll be fixed or if they even know it's bugged cause it seems to be specific accounts and not all are effected
Ohhhh hmm okay. :c thanks
I'll try but it's getting close to reset for me so dunno if they'll fix it in time..
Hello did anyone try to change the device ? Helpp my dailies 
how many seasonal candles will i be able to obtain before the season ends
getting worried cause idk if i'll get enough to do the rest of the beard guy constellation and finish the entirety of the scarred sentry constellation
How do we get scarred sentry on our constellation thing?? I want his outfit but I can't seem to get him on my con
how do i finish bellmaker quest, its just standing there
Today is my daily free day. Cuz all my quest refuse to let me do it xd
visit the vault elder lantern in the cinema, select the first quest and do it again
then when you're done go into the castle
Guys, today's dailies are bugged, right?
no
anyone?
Strange
you need to hold their hand and they'll take you up to the shared space
yes i did that 5 times
thats odd
I don't know either, same problem, the quests are bugged today (except 20 candles)
did she take you up and did you interact with any of the little spaces
this is the only quest that i cant do
Huh?
anyone btw ?
As long as you pick the share space quest in first hand, any other quest won't work. And share space quest won't work either. They locked eachother 
also for the season pass, to get the cloak i cant miss 10 days of daily? or could i still get it now
Any solution for this?
Nah. I give up. I'm ok for those candles
Dang. So chaotic for nothing

you can use this calculator https://sky-season-calculator.netlify.app by stoat
i dont see the cloak in here
You use it to calculate whether you can get the ults. Select the seasonal cosmetics that you've owned so far
oof
Then unfortunately you won't be able to hit the ults, even if you buy season passes now. The maximum buffer is around 2 weeks
ah
I did try changing devices (PC to Switch) but sadly it didn't work
Same. 3 different devices and nothing worked
I'm stuck on the shared space daily
It's bugged 😞
Currently all dailies are broken, may or may not be related to that daily. #report-a-live-bug and wait out.
Is the lighting candle one bugged to bc thats not working for me even tho i lit them
Tried phone and switch, nothing
Ah
chat, is facebook login still bugged?
also, dailies are also bug today
Will I have enough to finish this season? All i got is the old guy to do
Oh, was about to ask that too, ig it is
open shared space thats there
my shared space is bugged but i have been able to register candle lighting
Tried that
Use the calculator here
others share space?
how do you admire shared space lmao 
opening any shared space does not trigger the quest completion; just finished candles with no problems
Dailies are all bugged currently and seems more people are getting effected so hopefully tgc notices and gives a update about the fix or bug
open others shared space, the spirit will do emote, then go home n recheck in statue, spirit no emote not complete
Yeah I reported the bug, maybe others should too so they know about it
its honestly hilarious that this happens with the first time this quest has happened lol
that spirit has attachment issue lmao
Which nesting quest can complete 5-person party again? 
Anyone know what's up with this?
I cant do daily 🥲😭😭
Very last quest Oop
its on the wall thing
mucho buggo
You can complete all others if you don't interact with the shared spaces one at all. But once you do, you are krilled
buggy bug

Okay but which nesting quest completes it 
the last one
how do people become tiny
No. My 4 season candles. Noooooooooo 
just like me fr
last one where all spirits is there or ask ppl/fren to be there with u if i recall correctly
It's not working
is it something I should've done before i complete the nesting quests?
hmm
not really, it can be done anytime
bug has been born perhaps lol
anyone
It's just fade to black and back again
I'll try again later it doesn't matter much
Permanently? Be lucky with a resize potion
Temporary? There are spells called “Shrink Spell” and “Tiny Spell” if used together it makes you minuscule for 20 minutes
size changing spell
oh how do i get the potion
just ask 4 fren to be in your nest then
Someday 
you can purchase them from the various potion sellers
on the old home boat, spell building in aviary or the ark, it use white candle also its not permanent tiny
oh
Theres also a mask that costs 20 hearts that makes you small
From the Hide and Seek spirit
20 hearts...
!wiki don't mind me
cheebee mask wahoo
Worth it 
There's also a chibi mask in the main constellations if you mean that, but if you mean TINY tiny then it's only a temp spell
or resize using permanent spell but cost red/white candle?
yes, may take multiple tries
i got none...
if i could i would give you my leftover perm resize spells haha
||Wait till u find out there's an elder mask that costs 250 ascended candles||
You can get plenty from season guides in various seasonal areas
no rush
and it depend on luck lol so if u do solo dont do this permannent to become shorter short
Every 3 resize spells is either small or tall so I'd make sure you have at least 3 resize perm spells

9 color deer, Nesting, Duets, and Moomin still give free hearts I think
Radiance, Blue Bird and the current season (Two Embers) too
Should be enough for the mask..
Apparently, birds like peas!
Hii, i'm sorry for interrupting, but am I the only having problems with completing the daily quest rn?
nope! lots of people having issues
I can gift you some hearts from time to time if you'd like! (Can only send one a day tho)
Also, having daily light buddies helps you collect heart fragments
you can find light buddies in #looking-for-group-live
Ohh I see, thank you!! I was wondering if it was only me, but it's good to see I'm not alone in this 😔
Helo yal, my sky can't do there quest. What do I need to do?
that be helpfull
i still havent gotten a single AC so i think i cant buy much stuff
Well if u look directly above your comment, you see it's an ongoing issue
Ah, thank lol. Immlazy to read
starting up is always the hardest, you'll be making a lot of currency soon :)
Yo if you do every daily before the shared space one, you can actually complete them all.
Sadly once activated the shared space one, you cannot complete them
Wait what are you confused about?
Snff, should’ve looked here beforehand…
Aroura pin call
broken
I CAN'TTTT MY CANDLESSSSS AAAAAA
If you change the shared space you're looking at, that's what worked for me anyway
Hey how do I do the admire share spaces quest? I swapped through four and stood a long time in one but I get nothing?
same buddy...same
Lesson learned today is do the newly introduced quest last
2 hours left for a miracle
It's bugged
Everyone bugged
I cant do my daily mission!!!
if they planning to bring up a new quest that's different from the norm....I'm now traumatized
I was able to do them fine, although the light 20 candles one was registering candles that i didn't light for whatever reason
LOL
Will TGC compensate the seasonal candle?
Unknown
from now on IMMA DO THE REGULAR COMMON QUESTS before doing any of the new ones
Please solving the bug asap
Hello! Does anybody know how one can get this pretty rainbow cape?
Days of rainbow event in june
or....
just compensate us for our losses/hj...
Yeah should be😭
Unknown honestly as not everyone has it, report the bug so we hopefully can
I really need seasonal candle to graduate
it still affected lots of people, tbh
Yeah, none of mine are registering
And unfortunately.. It's "all or nothing"
Only that one let me complete it, I tried everything else and it still doesn't work.
I have the same one done 😭
1 candle bruh u-u
im at the little tree in the social space in daylight prairie but the daily quest tick isnt going down
Dailies bugged, report bug
😔
how to make the Sky Child stop doing this with her hand after finishing the Daily Quest ??? it feels offensive.
somebody help me please:(
@spiral mirage no news still and idk if it's past your reset time but it's 2 hours from mine
Reset for everyone is at the same time
.. time zones..
The reset is still at the same time
It’s in 2 hours for everyone but it’s not at 12pm, 1am etc for everyone
Well- everyone resets at the same time despite time zones
is there a bug that the wind arrow statue thing we take a photo of doesn’t count as credit? i swear i tried everywhere i can think: aivery, wind paths, going to sanctuary… is there somewhere else that had them?
Reset for everyone is at the same time 
Desinstalar y bajalo devuelta, asi lo compuso mi amiga, si no entonces no se ;w;
bueh, si no me funciona reiniciar voy por esa, gracias
Anyone know where to find the free items in this place? I've tried to find it everywhere after event place upgrades but I can't seem to find it
I didn't buy the free event cape yet and I need it
So everyone resets in 2 hours regardless whether it's 2am, 12 am, etc? Since when?! I've been playing for 5 years and haven't heard of that!
Si tienes mas preguntas nomas manda dm, no hay muchos hispanohablantes aqui :v 
thnx<3
The one with a bucket on head, talk with em
Reset is midnight Pacific time
Yes everyone resets at <t:1758006000:t> as it's all one massive server 
Ohhh okay thx!
Pretty sure it’s that way since it’s the sky we know (since 2019 for ios)
Man, maybe it's cause I just don't talk with many ppl
Since forever lmaoo, sky resets at midnight UTC-8 (California midnight time) and for countries who dont follow daylight savings, reset for them moves by an hour when daylight savings is on
Ugh, my head doesn't math
Its not just one server sky is running on… Sky is running on multiple servers (millions of daily players daily on only one server would be… major technological success) but the servers are all based at the same location and they run the game together with the code that it resets at that time (12pm for tgc)
I'm US Central time, so for me reset happens at 2:00 AM because of the time zone difference
But it's all the same time
How do I do the shared spaces quest??? I'm with the bellmaker and in shared spaces but i'm not getting it
Oh ☠️
i liked someone’s and then i made a space, took a second to register tho
Is daily bugging rn?
Bro will we loose the daily candles? 😭😭
Yeah that's basically what i meant I don't do that techy jargon
i didn't know how else to word it
one big base
were dailies broken all day or is it just now occuring? i havent been able to get on until now 💔
didnt work for me. light 20 candles and nada was done at home upon login.
Helppp why i can’t do any questtt i reset the game and still not work
The good news is that some accounts can be completed, and the bad news is that some accounts still cannot be completed.
I'm having this same issue!! I Came here to ask for help. I did part of my dailies earlier. I had lit all 20 candles and I left temporarily, and all of a sudden the 20 candles quest has reset and I can't do any of the dailies
This is a video of two accounts
It just occurred like 8 hours earlier. I was able to do them 6 hours after reset today
Do I bother to make a bug report? seems like there’s a lot for the dailies already
Dailies aren't working rn??
Yes not working rn. Seems like we can report or wait for any kind of compensation. Tgc is out of office atm I think
The next reset should not have this type of bugged daily (bellmaker) so the dailies should proceed normally then
I theorise the multiple and repeated attempts of the bellmaker quest might had affected the overall dailies system for today
tbhey left the office and evrything broke
Anyone have this showing up?
Not really it's just because of the server vulnerability to unknown factors. A fellow mod had already alerted the devs. It seems like it's a tricky issue but the timing is too unfortunate as it was closing the office hours.
I play this on Switch and plan on looking into a Switch 2. Will it automatically transfer my current game status when I login or will I have to restart everything?
I believe if you could log in with the same Nintendo account, it'll transfer over
Is it just me or are todays dailies bugged. Only the last one with the shared spaces counted for me
Nooo... i still can't do daily 😭😭😭😭
does the cinema dissappear the same time the season does? ok ty
Make sure to link your game to the Nintendo account
@lethal cargo just did, exited and relaunched and it seemed fine
Just restart the game. Its a visual error
iwas just about to ask
Okay ty guys
does the krill or any iap in the cinema stay permanently then?
The cinema two embers iap would leave as the season ends. It's just the chapters and the cinemas will remain watchable after the season
Thanks! Cause I was thinking about buying a new cape but I didn’t want to use real money if it doesn’t stay. 😂
(Note that Projector of Memories IAP will stay permanently)
oh...
Does it not automatically link? And how do I check to make sure it is?
When you open the iaps, there is a timer which should tell you how long it would stay
I think it is automatic if you first played on Nintendo switch. But you can check by going into settings > accounts > account link. If you see a chain icon on that one then it should have been linked already
1 hour before reset and there is no attempt to fix it from tgc, lol, they are very very slow in handling this
Don't laugh at tgc. It's off office hours now, it can be a difficult issue to handle with a sensitive time frame. Please be polite
probably must wait the target of 1000 people reporting the bug before they fix it 🙄
I was playing on my phone and that showed up so then I switched to my iPad and I can’t complete my quests 😔 did you ever figure it out?
This isn't how it works. Don't spread misinformation here
The dailies issue is separate problem from the data corrupt visual error. The data corrupt error can be fixed by restarting your game
i restarted the game and it worked
I did this and it’s still not working 
How do I check when the reset time is @@
!er
The Eye of Eden resets once per week.
Next reset happens <t:1758438000:F> (In 5 days 46 minutes 28 seconds)
Did you know you can use the !edenreset or !er command in my DMs? Shorter cooldown there too.
Same hour, just ignore the days countdown
Ye I’m an old player and kind of forgot. So I wanna check
Is there a code that I can type in chat to let the bot answer me ?
Guys how to do this quest I waited around 15 minutes nothing happened
Yeah the daily quests are bugged for some players
I can not complete any of them neither
HELP! FOURTH QUEST AIN'T WORKING FOR ME, I TRIED DELETING AND INSTLUNG BUT IT STILL DOESN'T WORK
Ok I thought I was doing it wrong 😭😂
do you guys know what the right item is and where to find it?
So some quest ain't working huh? NOOOO
“Admire the sapling harder” 😂 
I admire it hard enough atp😭😂😂
Wind paths tunnels.
It's a wind tunnel marker, they are near the entrances to wind paths, like there's one in aviary village to the left of the Eden gate iirc
so we getting comp? :>
Fingers crossed 🤞
Thank you!
Is it just me or is the sapling guest bugged
So we can’t complete the quest before reset?
all the daily bugged :c
Did u try scrolling through random people spaces its not mentioned but u have to do that
nop, right now the daily quest are bugged for a lot of players
Oo
I did everything possible 😭😭
Compensation when tgc
it is bugged, we need to wait for TGC fix or compensation
look at #report-a-live-bug a lot with the same problem
What are these?
To everyone who's having issues with the daily: might want to seen support a message with photo/video proof that you haven't been able to claim the daily, it'll take a bit for them to respond but there's the chance you'll get sent your missing daily candle
Sand castle parts
They are spells?
Actual props
they stay permanent in your inventory? o:
Yes.
Can you tell me where I sent it? is it in here or on the website
!support
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
Halo, I can't get one of the tasks, and I can't complete the other tasks either. Is anyone in the same situation as me?
Pls help. I cant finish 2 quests
😭😭😭😭
a lot of people :c
oi ppl
daily quests are stuck with a friend but works for me
wuts going on
bugs
I tried to reset my device also 😭😭😭
it is TGC bug sadly
Man... The bugs got me...
the daily quest not completing :c
Same here...
Sameee
Same
Is there any way to fix it?
Dang you all are unlucky my worked just fine 🙂
Same here
Welp time to report it to the devs 😔
until now nop, only some people were able to complete them. I think it is random, you are lucky if you complete them correctly.
try this and send some proof, maybe they can give the candles missing due the bug.
Is dailies brokeeeen?
go to the granny area and then go to the blue bird season area.
If I'm not mistaken that's the Blue Bird area. There's an NPC up on a lil hill where the wl used to be in Grandma's area (Elevated Clearing)
💢
Ooooooh ok thank you

Since there is a double seasonal light week coming up- does this also mean we can collect more than 6 seasonal candles per day? Or is there just more wax?
when i'm sitting around afk, sometimes i hear the sound of a spell dispelling
there's nobody near me to deactivate a spell but it's so loud like it's me. what's up with that?
Hi is anyone having trouble with the dailies? im not seeming to get them
6 for non-pass. 7 for pass havers
It's a bonus season candle each day of the week
Ahhh okay, thanks!!
Are the daily quests bugged?
I can't complete the shared space Quest Dx Im here at the shared space it wanted me to go to and I been going through all the available spaces and nothing is happening
you can record and send as bug at #report-a-live-bug
a lot of people sadly :c
go hug the spirit at the sapling quest before doing the shared place quest, its work for me
I can't finish the "relieve a spirit" quest... am I doing it wrong? I'm doing the butterfly one
daily quests bug, a lot of us have this same issue 
well hopefully tgc gives us compensation
quests have been bugged for a few hours, all we can do is #report-a-live-bug and see if theres compensation once they patch the issues
Yeay, Rip 4 candle season lol, lol, lol 🙄 😑
helloooo just clarify.. will the two embers event candles will automaticaly convert into normal candles when the event is ended?
are there any visuals of the new moonlight stuff?
Ya
Ok, thank you tgc, you are so great
Didn't have time to do it, lost a candle 🤷♀️
Welp it's fixed
here I think nop, but on titok a lot hehe 
Is there any leniency for banned player 
!support
we cant do anything about bans
if they say no then thats it
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
Leniency as in being unbanned? Depends on what the player did, but ultimately that's up to TGC
Thx
Anyone having trouble with the "admire tree in Forest" daily? Mine seems bugged
ok I don't wanna jinx it but I feel like this is another bug that's gonna go on for DAYS
I suggest record the issue an send a ticket in #report-a-live-bug
is 13 wings possible now?
All the quests are bugged today too, im devastated
same, guess I'll send a report ticket again 
Where can I find these in realms 😭
ahh yes, this is very random 
Mine are working 🥹
the middle was on sanctuary islands the 3 tails nearby the bell tower/sanctuary guide. the lights and jar can be found in aviary
left one, at home island, middle at sanctuary island in praire, right in praire too if i remember well.
Days Of Sunlight alternative photo locations by TheGameShaker
#questions-and-help message
same as yesterday, for some people works well, for some other it doesn't 
is it just me or wat why cant i do dailies
You can't know because it looks very similar to an occasional friend related constellation bug: they seem always offline
But again, it's a bug or connection problem as well. Blocking is anonymous
bug again, not only you 
light them, rejoin the game, if they r unlit that means they have deleted u
Not necessarily because that can be a bug as well and deleting friend is not equal to blocking
All Block vs Unfriend differences by Ash
#questions-and-help message 
alr 3 quests worked but relive a spirit is marked as complete (Havent done that quest) so rip that one candle
how do i use the ultimate gift cape?
I just got a very weird message on sky, it said game data is corrupt, please re install. I just closed the game and opened it again, and now I cant do my last daily
You can use it by entering the seasonal area via the first quest > first cutscene > home > return shrine. iirc there should be a big door just left of the market, allowing you to enter the ult cape exclusive area
when i was in the first quest aria with the cape equiped it dint show the cape
It happens when you activate the quest, following my instructions above will allow you to fly freely in the area
ah alri tyty
Saw it for the first time
I got the same screen, ive never seen it before!
A quick restart should do it
Just a bug, re-installing should fix the issue no problem
Im not sure how I should do that on switch, should I just take out the virtual game card? Or delete the game from my console
hi can I still buy more resize potions if I have 100 of it? If I have 99 potions and buy 3 more, will I have 102 or just 100?
if you've completed all the quests from the seasonal lantern, you can just go to the ladder on Vault of knowledge while wearing the ult cape and you'll be at the seasonal area with the cape
No need to reinstall. Just a simple exiting the game and logging back in could work too
ooo tytyty ok that works
I did that, but I assumed the game was still corrupt since I couldn't do my last daily
No the daily issue is a complete separate problem from the data corruption visual bug
Oh shoot, that's not fun
As far as I’m aware, there isn’t a limit to the amount of potions someone can have. Or there isn’t a known one anyway. 
The spell limit for most spells are at 99, but there are few that let's you go over 100
Is that the case with resize potions then? 
If I am not mistaken the limit should be 100 for random resize potions, you can still try to buy more and if it doesn't work it will give you back your candles 
How do I know, I have a friend who tried to 100 one specific spell 
As for resize, I'm not too sure but likely capped at 100
Oh, adding that 100 is the limit of spells that you can buy, you can still receive a resize spell potion from a blessing
When doing the season missions in hiden forset none are showing done I’ve done the candle at the end of the rainbow admire the sapling and relive a memory
When’s days of moonlight
!moonlightwhen
From <t:1759129200:f> through <t:1760338740:f>, Days of Moonlight invites Sky kids to explore the starry skies of Crescent Oasis. Use the special mediation pads in Home and the Aviary Village event shop to reach the event area, where you can hang lanterns and solve riddles 🌕🏮
🔎 More Details: https://bit.ly/PatchNotes0305
Tysm
my sapling does not want to be observed
TGC are currently investigating this issue (#known-issues message). Not sure about a temporary fix but you should try restarting if you haven’t already
wait what happened in Sep 3...
My dailies are working normally for me
It was that folks couldn't receive the dailies from their respective homes
Yes, but they were bugged until reset
@valid grotto @cerulean thicket After reset, Sky servers can have more workload than usual and be a bit slow or unstable
.
- Double check your internet connection to ensure that the issue is not on your end
- Try to restart your device to see if it helps
- Or wait for servers to stabilize
Follow a friend and relive a spirit isnt completing for me
Yeah it wasn't bugged when I logged in +6 hrs after reset and I could complete all normally, but then I hear reports of it being bugged to some players around 6-7 hrs before reset
Yes, I couldn’t complete them between 6-0 hours before reset 
But went smoothly immediately after reset
That's awesome! 
I would recommend folks waiting for a couple more hours after reset, it might be the server instability
Try restarting your game. If they keep not registering they might be bugged like before reset, in that case please #report-a-live-bug and wait for a dev announcement 
Hi Cev!

spirit and sapling dailies are bugged? 
Not for all players though, I could complete them. However there are some players that are still bugged. Try to restart game or simply wait for couple more hours not to stress the servers out
how do i get the ult cape in the season area? when i went in, i didnt wear it?
Complete last quest of the season and head to the season area via the lantern in Vault 1st floor
You need to equip it at the outfit shrine before, then you will keep it in the season area
Guys I have the cape that I need to enter the gate in two embers BUT THEY WON'T ACCEPT IT HELP
Could you show us a screenshot of where you are?
Okay I’ll try it now
Nvm, I had to load a memory not a quest
Is there a link on all the locations of every map in the game?
Do you mean the map shrines? If so:
Map Shrine Location Guide by Ginko 
#seasons-events-chat message
the mask challenges are called Trials right?
Not quite, im looking to see all the locations of the game. Like on how to get there aswell, but I'll check that.
!wiki I‘d recommend the wiki for that 
Ahh alright thanks
Yes, that is the name of the quests of Season of Prophecies 
Do you mean the Quests where you‘re in prairie/forest in nighttime? 
If so that are the passage quests
It still don’t work nothing saying complet here
Ah right, mistook one for another 
Can someone tell me how to and what to do in this quest
Please report it in #report-a-live-bug , and maybe wait some time and try again. We‘ll probably get a developer announcement about that bug later today 
!thatskybug
Did you check your internet connection ?
If so please report that as a bug ⬇️ there has been issues recently with Dailies, I'm sure devs are working on a fix 
To report a Sky bug to TGC, follow the instructions at the bottom of the read-only #report-a-live-bug channel

You can also read more detailed instructions in the link below! ⤵️
#questions-and-help message 
Oh then which one is Trials? and where?
My Wi-Fi is working fine
Why i can’t complete the follow a friend quest?
Trials are the prophecy quests
How to get to the prophecy cave (trials) by Clement and io
#seasons-events-chat message
Daily quests seem to be bugged since yesterday for some people.
Please report it in #report-a-live-bug , and maybe wait some time and try again. We‘ll probably get a developer announcement about that bug later today 
Oh that one gate in the clouds, gotcha, thanks.
The Shared Space Shrine is the blue shining diamond 🔷, in this kind of quests you are supposed to create a shared space to help a spirit of the season, have you tried going near the diamond ?
Do anyone know what happened to my dailies?igot them and done it but it’s not showing that I did it and not giving the seasonal candles.
I have already done creating a space, do I have to make another space?
What quest are you currently doing ?
Can you show us the tree of the guide please ?
Me: can't complete dailies
Friend: Invites to server to submit a bug report
Me: sees copious amounts of the same report
sips tea
Why can't i go in this secret area of the oasis?
Ive noticed that a Manta Projector (not the summer projector) has changed. Now the mantas are super mega higher than before.
Is this a bug or the new normal ?
There should be a tunnel in the clouds on the floor for you to go at this secret location, you are not supposed to fly above clouds 
Tried going there and it just pushed me back 
Did you finish all of the 9cd quests?
Hi Ceverine!!
Nop, do u need to have that completed now to go there,?
Yes, the area unlocks once you complete the final quest
Awhh
From that tree you go in a tunnel and from there you go to this guy
I am currently on 4th mission of that guy
Oh I already know where you are and what season it is 
As I said, several quests of this season require you to create shared spaces for several spirits. Have you already created one for the current quest you are doing or not ?
All send ty
I had created a space (required for 2nd mission)
Is there anyone who got daily quests error? And pls tell me how to solve it
Then you have to create a new one for the 4rth quest that you are currently doing, if I am not mistaken it should be for this spirit ⬇️ and you would have to create a space to help the spirit release their sorrow. Place several items in the shared space and the spirit will deny for a disapproval or nod for an approval
Oo
Thanks
Yes, a lot of people are having issues with dailies today, please check your internet connection, try restarting your device, and if none of that solve your issue, report it as a bug here : https://discord.com/channels/575762611111592007/575818186440572938
Read the message above yours please 
Does the graphic settings affect the quality of the picture taken by the in game camera?
yo,
I got it and created a space for the crying spirit but it says that your shared space doesn't have the important thing the spirit needs.
Do you know what the spirit wants.(My English is not too good)
Try placing several furnitures or decorations in the shared space, as I said, the spirit will nod if they like that item, else they will make a gesture of denyal.
When you will have placed all the furnitures that the spirit liked, the quest will be validated 
It should not.
Just like the in-game screenshot feature, the camera must take the best possible photo quality as well.
oo i got Thanks for the help
Does the flying race give more wax than the sliding one?
Is it possible to enhance the picture quality even more or it's the best it is?
It‘s only a slight difference (and depends on the amount of fragments you collect) but the maximum possible wax there is higher
Zoom in as much as you can. The rest depends on your hardware and manufacturer optimisation
Ahh alright thanks
If you collect all possible light fragments from the flying race, there's a tiny, 10 5 wax difference
But it's not worth slowing down for fragments out of your way anyway, if you want to keep it optimal
Thanks bro
Finished that mission
It‘s actually just 5 wax I believe 
guys how much more does double candle event give if i have season pass and get the seasonal candles on the map as well as the missions?
With season pass you‘d usually get 6 SC, and with double candle event you can get 7
Double candle event will give 1 extra seasonal candle every day (4 more orange candles to collect in the daily realm
), regardless of if you have the pass or not.
Oh and the mission will still give 4 !
So as Pingu said 6 without pass, 7 with pass !
Has the date for days of moonlight been announced yet?
!moonlitghtwhen yes
!daysofmoonlight
!riddlemethis
From <t:1759129200:f> through <t:1760338740:f>, Days of Moonlight invites Sky kids to explore the starry skies of Crescent Oasis. Use the special mediation pads in Home and the Aviary Village event shop to reach the event area, where you can hang lanterns and solve riddles 🌕🏮
🔎 More Details: https://bit.ly/PatchNotes0305
Thank you!
~~We all failed
~~
mah typo

#questions-and-help message When did they remove !herecomesthemoon

Dailies not working for me after reset. Tried following a friend too which didn’t work like the spirit daily… SC refund please 🫠
!thatskybug - read below to learn how to report it as a bug to the devs, staff doesn't read here
To report a Sky bug to TGC, follow the instructions at the bottom of the read-only #report-a-live-bug channel

You can also read more detailed instructions in the link below! ⤵️
#questions-and-help message 
hello um does the item shield really protect you from get hit by a krill?
i saw someone did it and block it but idk if its true
As in if it has a special ability, no, it does not. There is a brief interval where an interaction with a prop, emoting, or similar can make a krill not damage you when attacking, but it is difficult to get accurately, and while the shield interaction could work, this trick is NOT specific to the shield.
In short: It is not an ability, but rather a play on timing the interaction.
i see
same here
was it worth it to get those?? i didnt buy the seasonal pass :/ ...
I got the daily quests bugs too!😭
!thatskybug - report it 
To report a Sky bug to TGC, follow the instructions at the bottom of the read-only #report-a-live-bug channel

You can also read more detailed instructions in the link below! ⤵️
#questions-and-help message 
Those give just one jar of dye,so if you don't have the pass, feel free to skip them 
I'm not able to complete anyone of the daily quests today.
Please don't repost the same message, rather follow the instructions to report it as a bug, that's the most effective solution. 
Why is there no white circle?
Might have been a server merge where somebody is already doing the race. Go home for a half minute and use the return shrine to reset the area 
try sitting on it, if goes, then ur lucky or just go back, wait a minute and then come in again
Probably someone else started the race already, the gates will open by themselves in that case
Sometimes they don't open, and occasionally I even see other Skykids outside 
True 
Then they should also #report-a-live-bug 
Anyone know if we are getting reimbursed later for the seasonal tasks we can’t complete due to bugs?
No one knows for sure. It depends on how many people report it to them and how long the issue lasts, then they decide
Probably, and if not you can contact support to get your season candles back.
If it’s todays dailies, I’d also wait for an announcement of the devs
I can't take bonus SC from SP. Does it also happen to anyone?
Try in the different home 
!sunlightwhen
Grab your towels and chill on the water! Days of Sunlight will arrive <t:1756710000:f> and last through <t:1758610740:f> 
🔎 More Details: https://bit.ly/PatchNotes0305
Help!! My friend and I were doing dailies but it wont let us complete it 😭😭😭 the complete quest wont show for the rainbow candle and sapling. But the follow a friend was alright
What's the typical support response time? 
for an IAP problem that wasn't resolved with "restore"
Cant complete sapling quest either been going back and forth for hours
i cant even do 3 of 4T_T
btw how many waxes can i get from the race in the lost city
oh and the crab game too
Me too TvT I can't done any daily
I can't complete any daily missions either 🙁
!thatskybug - remember to report it to raise awareness of it 
To report a Sky bug to TGC, follow the instructions at the bottom of the read-only #report-a-live-bug channel

You can also read more detailed instructions in the link below! ⤵️
#questions-and-help message 
Same… I can’t complete all of them 
Why can I finish my quest 😫
oh-oh sorry xd
okay i understand this now
What's bugging the dailys today?
guys, how long does it take to get the bugs from the daily missions back to normal?
Did anyone get the game file corrupted pop up?😃
It varies from a few hours to several days depending on how many players report it to raise its statistical significance, what is the nature of the bug, how tedious is it to fix (whether the cause is obvious or result of a butterfly effect)
what happens to unused tickets when the event ends
@grizzled lodge the daily’s are bugged unfortunately 
It's a common problem with this patch, a simple game restart should fix it 
Unused tickets always proof, only seasonal candles convert
Mannn I was getting tickets in hope they would convert 
Oh no😭 dang.. it sucks cuz I’ve missed so many days to get candles cuz I been busy lol today’s a day i actually can collect them since I have time
extra candle days coming
Yup it's coming, but one day of missed dailies are equal with 5 (for pass holders) 6 extra candle days
I'm having an issue that none of my dailies want to get complete is this a bug or how do I fix this
!thatskybug - report it 
To report a Sky bug to TGC, follow the instructions at the bottom of the read-only #report-a-live-bug channel

You can also read more detailed instructions in the link below! ⤵️
#questions-and-help message 
But won't it be unfair for those who have buggy quest? The unbuggy ones get extra candles 😭
i reckon if widespread they may compensate, they have in the past
so report it🫶
ah okaayy, thank u so much tib
What's this? What to do?
A frequent issue with this patch, just restart the game 
first try to restart
TGC should compensate players for this bug.
i can't do dailies. is there a workaround to this bug?
seems to be widespread
Contact support. They've done compensations for the issue, usually after they could resolve the problem
No, please report it in #report-a-live-bug and wait for an official announcement of the devs regarding it 
seems to be a mac older ios issue (reading reports)
It says I'm not able to send messages in the report-a-live-bug channel.
i'm on PC, but i still have this problem
!thatskybug you need to tap the reaction below the latest message in there
To report a Sky bug to TGC, follow the instructions at the bottom of the read-only #report-a-live-bug channel

You can also read more detailed instructions in the link below! ⤵️
#questions-and-help message 
We rather see compensations for prolonging issues that make it impossible to collect some in game currency. Or for larger issues like the famous windtunnel issues back then which had people loose currency. To name the scale of a „critical error“.
Bring it up to support, devs don't read this channel
Also btw it's "lose / lost" ^^
Thank you. I'm going to try.
We will very likely get compensation for this bug, since it‘s so common. It‘s not only for bugs that last a long time
How do i find that question mark on the two embers constellation? I already got the ultimates but dont understand whats the question mark for its my first time getting a season btw
Buy the rest of the guide tree (poster and the hearts), and find 5th "spirit" Caring Companion (a manatee), there they'll offer a butterfly toyb and a heart
The question mark will turn into a flag and it'll just say congrats xD
It‘s your progress in the whole season, including the items in the season guide tree. It‘ll give you a congratulations message once oyu completed it
Hey guys, how to complete follow a friend quest?
- tap on a friend's sky kid
- tap the follow icon that appears over them:

- profit
Thanks guys
Lately I have been experiencing some bugs on my phone. Not being able to earn season candles and corrupt game.
Hello do we still have the quest bug?
Done doing it 4 times
might need to try from a little further back 
w8 let me try
It's a bug everyone is experiencing today. Please make sure to #report-a-live-bug to bring awareness of this to the devs
I just need to specify what happen in the game and attach an example?
Yes it's helpful to provide the devs more data about the bug too. The skybot will provide you with instructions to follow
Yes, that's right
bruh this is the second day of being unable to complete a single daily quest
Non-questions shouldn't be here, please move to #general-sky-discussion or #cozy-sky-discussion if you want to chat
does "Follow a friend" mean the Join option?
i found out that, after you turn in quests for the first time for the day, the rest of the unfinished quests can no longer be completed
so, if you are to claim and do quests, you'll have to wait to complete all of them first, and turn in all 4 quests at once
What should I do if I can't complete my daily tasks?
Omg i cant do my dailies, will reinstalling works? My alt is perfectly fine 😭💔
!holdmyhand - Follow these steps
It’s easy to take someone’s hand to let them lead:
① Tap on their Sky kid
② Tap the follow icon that appears over them: 
③ Tap the hand-holding icon: 
④ Be led to greatness
i think u r right
this should be pinnedXD
Please #report-a-live-bug to raise awareness of this bug to the devs, a lot of players are experiencing it so hopefully it will be fixed soon :) In the meantime all we can do is wait
Guys I got a problem
mean click on this emote
So in short don't try claim candles unless you finish all 4 quest?
Oh that's interesting! :O
I can't finish my task even though I did it right. Is there something wrong in the game?
It is a bug that a lot of players are experiencing today. Please #report-a-live-bug and in the meantime all we can do is wait
I'll test the theory soon I have one unfinished quest
These two and doing the spirit and following a friend didn't work
When will it be repaired?
Something similar happens to me, it doesn't let me do the missions
@rose sonnet @muted pebble Please read my response here
OK, I saw it.
Thank you!
Hey, is it normal for there to be two seperate instances of double light events? I don't remember this being a thing in any other season which is why I'm asking
Anyone got problems with dailies?
Typically it is only one double light event per Season but I believe the previous DL week we had was in relation to the ts group 
it's rare but not the first time
Ooh, I see. So I might be able to collect everything without buying candles! Woohoo!
i literally bought candles the other day cause i was 7 candles short 
Q&H chat:
if you're experiencing the daily issue, i strongly encourage you to report the bug
the more reports TGC get, the more likely they'll prioritize fixing the issue & giving compensation
moreover, do include as much detail as possible in your report, as it'll potentially help them identify & solve the issue!
😭 there's still a lot more days to collect that 7 candles...
i mean like, i would be 7 candles short by the end of the season
we have extra 6 candle days coming
So then.. If this period is to last 2 weeks, how many candles can one get if they do dailies every day and have the season pass?
!ts
The next Traveling Spirit is scheduled to arrive on <t:1758783600:F> (<t:1758783600:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
hello! who was the last traveling spirit? thanks!
Only asking cause I'm bad at math haha
Is the issue of completing quests still ongoing?
There's already someone reporting so let's hope we have enough time to get these task ready and done. On the meantime, we do candlerunning cause collecting wax is fine as normal
Oh nvm I just read its only 6 days 😅 ignore this question!
Does anybody know if there's a specific place to find shared memories with aurora's instrument?TT
Can you still buy items from days of sunlight?
try harmony hall
that place has a lot of spaces with instruments
I haven't heard of such, but I recommend checking shared spaces in the Harmony Hall, that would fit there ^^
Sure! Teleport to the guide's area and buy items from them in vault
Ok. Maybe I know how to deal with the bug.
Short takeaway: once you claim the quest, do not log off. Finish them at once.
It seems that if you claim the quest and log off, then you won't be able to do any quests
Many players can't do the quest regardless of whether they don't log off afaik
Daily quests broken?
i just did the thing where you archive something then he went to hidden forrest by the portal.. can't find him anywhere
I tried following a friend immediately after grabbing the quests and it didn't work, so that's not it
I'm already been the victim xd. I compared both account
It isn't about the archiving.
From home there must be the summer guide. Teleport with them and then find them inside vault archives
Quest bug? I can't complete my dailies😭
@smoky vector it still kind of holds up, I logged in, grabbed daily and tested it by doing 2 of the quests, and they completed as normal and logged off. But when I logged on, I can't do the rest of the quests
Yes that was my case
please report the more that do, more the more likely compensated
Daily quest issue workaround
after you turn in quests for the first time for the day, the rest of the unfinished quests can no longer be completed
so, if you are to receive and complete quests, you'll have to wait to complete all quests first, and turn in all 4 quests at once
and, do not log off until you got all quest SCs
(Thank you @bleak cobalt and @waxen aspen for the info)
look for the kid onnthe beach with pot on his head
hes not here
sittin on the beach
Look further, they're on the shore lol
oooh yeah ure right

Are the dailies issue fixed, or is it happening today as well?
more broken
Dang
All 4 of mine didn't work and I never logged off before trying 
Ya broken but we have found a potential workaround, see this by Tristan
It may or may not work but worth a try because it is true for me
Maybe you switch the app to background, or not the first time you login for today?
anyone else not able to claim wax?? or just me 
Connection issue, try to restart the game (I could collect wax just now)
Where can i report the bug?
restarted twice but still no 
Thank u
check internet speeds? maybe dodgy provider
Then it should be due to your connection. Check Internet speed and Ping
For my cases, my account login for the first time. Claim quest, doing one them log off. Can't do the rest 3.
For my sister account, login and speed run daily, safe.
yes some say dont claim any candles til all done
ok it just randomly started working again lol 
hello i was wondering how long a full wlr and full cr would take
times like this made me wish I have an alt so I can test things out
defo dodgy wifi
is currenrly mission cannot do?
its a current bug, you can #report-a-live-bug about it
hmm, usually a full wlr is LONG, due to the trials, i would put 1h30-2h for it
as for a full CR, 15 candles can be done in an hour, while 20 candles is 2h
sooo 4 hours max?
tysm!
ah one more thing
if you manage to combine both, it should probably last 3 hours
yeah i was planning to combine them both thank you for the info! 
what are todays dailies? rainbow sapling follow a friend and..??
revive any spirit memory
i can done follow a friend
My quests arent working
current bug, you can #report-a-live-bug
😰😰😰
I sent a bug on the web but i forgot the ticket number, i havent capture the screen yet. 😭
Do tents not work anymore?:(
Correct, have been patched
Will they start working again soon?
I doubt so.. it was patched because they're not intended for that purpose 
U can ask them back
are the quests still broken?
yes
dang I need just 4 more seasonal candles to complete everything 😭 😭
I think so, mines not working since yesterday
So are tents patched or did they just remove the memories
hello does someone has a problem completing admire the sapling daily quest? 😭
its a bug for everyone, you can #report-a-live-bug to bring attention to the devs
okay thank you!
Yes, everyone's having issues apparently, including me
sads
This better be patched soon.
lets hope so
hello! i have a question
is there a certain emote to say 'thank you'? Other players helped me a few times, and i feel bad that i don't know how to thank them XD
Just bow or blow a kissXD
hmm, i think Bowing is the most common use for "thank you"
Thank you! I'll go look for it, then :D
hello!!!
Yes 
- the emote of Grateful Shell Collector if you're very grateful
- the blow kiss of Admiring Actor
- a bit more formal and also used for greeting: bow
hello, do you have any questions?
Hello chat!
Are today dailies currently bugged?
yes, its happening to a lot of people
I needed a bit of help, with a outfit I saw on the wiki!! owo"" I'm sorry is just a stupid thing, it seems I can still got this item...
https://sky-filhos-da-luz.fandom.com/pt-br/wiki/Livro_de_Histórias_dos_Mumins#Traje
but I was wondering if you know smth like, if it's indeed still possible to get it or smth
I'm sorry the wiki is in Portuguese tho
yes, its still possible to get it: you need to complete all the quests of season of moomin, and you'll be able to buy it for 190 candles
YAYYYY THANKS
Is the daily quests still bugged
yes
Ah help?
its happening to everyone, you can just #report-a-live-bug for now, nothing to do but to wait
Thankyou !
hello, it seems I’ve gotten the dailies bug everyone’s getting, I know right now we should report the bug and wait for tgc to fix it, but is there any way to troubleshoot it in the meantime?
as for now, there's no troubleshooting
ah that’s a bummer 
Daily Quest Can’t Be Completed BUG
If you're affected, Click the fire emoji on the channel bottom of #report-a-live-bug and Skybot app will contact you for details in DM
hii, until when is the days of sunlight event?
hii where can I buy the happy birthday music sheet?
I can’t wait to boogie with y’all at the party!
Hello, where can I find the jellyfish hat for days of sunlight? I know some people don’t have the option to buy it on sky cause ai think a bug. I tried looking in sky shop and I couldn’t find it.
Nope but you can ask for dailies help in #looking-for-group-live
To complete this quest you need to
- tap on a friend's sky kid
- tap the follow icon that appears over them:

!webshop - #known-issues informed us about it being bugged for many accounts in-game so you can buy it only from the official webshop below
Hey has anyone managed to get the admire a sapling stuck like me and does anyone have a solution for me? I’ve tried restarting, going home and returning etc, it’s just not counting
thank youu but where exactly at the webshop?
The link to the webshop is below my previous message, as mentioned, provided by Skybot 
I guess this daily quest is not working anymore?
From what I saw, a lot of people have problem with dailies
sigh.. none of the quests are working 😔
Something is bugged with them
If you're affected, Click the fire emoji on the channel bottom of #report-a-live-bug and Skybot app will contact you for details in DM
did anyone do the survey? if so did u hv any loading problem??
I did many of them in the past and never had loading problems. Did you check your connection?
yeah its fine for other socials and games
I mean .... the ping latency. Sky is very demanding compared to others.
how do u check ping on mobile
use speedtest or someapp?
Where do you think is the best place to stream two embers via the projector?
all I see inside is the event, season passes, and candle packs I’m not a very techy person 🥲
scroll down
depends if you want quite dark pr noisy busy lol
how many wls are there in all realms including seasonal areas?
hello. I’ve been seeing a lot of people complaining about the two embers (episodes) like how it won’t be accessible to new players. Does this mean that we won’t be able to access the films anymore after the season ended? (for players that didn’t buy the pass or projector)
strangers keep flying and their cloud trails ruin the screen 😭
according to skye
This isn't true, it's been confirmed in 30.5 that the episodes will remain rewatchable in the cinema via the alcoves after the season ends for all players.
go sit n top of the cave in prairie or up top the bird postin peaks
or inside cave over closets in aviary
that’s very cool! Thank you so much. ☺️
Yo is anyone else having trouble with the quests for today? I found the candles at the end of the rainbow and sat by the sapling but it’s not registering in the game for some reason🤔
ok good glad I’m not the only one😅
I hope they put it out on YouTube or release it on some other streaming service at some point, cause I’d love to watch it with other ppl who don’t play the game
Done
I’ll just give the game a rest for a little while today, I need to do other things anyway
what, I can't do it
also those bench candles are hard to light for some reason, it seems like a glitch
yes some been saying it, should report it
ive not experienced it yet
For any reason I can't complete daily missions today in switch
4 daily quests BUG
Yup, that's my problem too
Please don't send repetitive messages here you've said it earlier and someone helped you to bug report it
i already it
you already reported it, there's nothing else to do but wait now
#report-a-live-bug message
click in little fire icon
Me too 😢
I completed a quest, the one about follow a friend. But the other are not working
did u claim candle first?
A question, did you submit that one quest?
dont claim candles til all done some say
Yeah can confirm, my friends are able to do all 4 dailies with no issues because they did dailies in one go and claim candles all in once
Yeah, that BUG
Why cant my little prince cape work? It always says unavailable 🙁
Where are you rn?
Aviary
(Or have you completed all of the little prince quests?)
Yes
Okay so third daily doesn't work, i followed a friend and it still didn't registered it
Did you complete all season of TLP quests
I havent completed the quests. But every once in a while the cape works. Most of the time it doesnt
To be sure, do complete the quests as it has been a requirement to enable the cape feature
Okie thank you so much 🫶🏻
I am tired about reports... I only want to know how fix it. All this game is a big bug, hahahhaa
we can only get 15.75 ac per week?
If you have reported it, all you can do is wait. It won't hurt to miss a daily for today
yeah sadly, when you build on and build on ghosts get in the machine
and for the travelling spirit, to unlock other stuff i need Ac right
Yes each travelling spirit will cost 2 ac
total?
So, if there is more people with the same problem, ok. We are together in this mess 🤣🫂
to buy the item i need candles? or hearts
depends on item
Candles for cosmetics, hearts for emotes and / or few props
man deleted the app and reinstalled, i dont wanna miss a daily because i only got the pass the other day TT i hope they fix it soon
damn so i converted all my candles to heart for no reason
For now please wait patiently
Hearts are still useful! There are many items that cost hearts as well, not just TS
i just want the flute or winter piano but i think those havent came in years?
Okay off topic chats should move to the other channels please
flute came in 2024
I deleted the app on switch, but nothing changed. And after, I tryed with android mobile, and the bug still there
Winter piano last came in 2023 travelling group
quest bug or?
hellooo is anyone having trouble completing the 1st daily quest ? im at where the sapling usually is but it wont register 
if the item hasnt came back in a few years does it have a highber chance of reappearing? or no
Yes. I can't do daily quests today...
Many people do, either submit a report or please wait patiently
have to wait as its a wide spread problem
Typically yes (looking at postman)
aa ok tyy !!
When is moonlight
!riddlemethis
From <t:1759129200:f> through <t:1760338740:f>, Days of Moonlight invites Sky kids to explore the starry skies of Crescent Oasis. Use the special mediation pads in Home and the Aviary Village event shop to reach the event area, where you can hang lanterns and solve riddles 🌕🏮
🔎 More Details: https://bit.ly/PatchNotes0305

Can anybody help me out with reporting bugs? I don't know how to do it. For some people they can't do they daily and it doesn't oddly work.