questions-and-help

[vocal flame]

The servers are currently experiencing some instability.
Please send in a bug report if you have the time

Message from mod Sof regarding this:
#questions-and-help message

Things affected can include:
chat not working, retrieving wax/candles, server splitting, joining friends, constellation light not staying, getting PNR locked (please do not attempt Eden at this time).

[rain acorn]

❣️The servers are currently experiencing some instability.

Please send in a bug report if you have the time! #report-a-live-bug

Message from mod Sof regarding this:
#questions-and-help message

Things affected can include:
chat not working, retrieving wax/candles, server splitting, joining friends, constellation light not staying, getting PNR locked (please do not attempt Eden at this time).

[last tree]

the hurricane, KATRINAA

[summer musk]

Actually regarding the "Blue orb" bug. Has anyone else noticed that it affects players/spirits that are away from you (in the video shows only the parade spirits but it does affect players too). I started noticing this in the 0.26.0 patch but it became more noticeable in the 0.26.1 patch

[harsh crown]

It's not usually but cases like you can't get the season candles on that day or heavy issues then yeh

[rain acorn]

i’m starting to feel like a bot

[honest plank]

compensation is only issued for very serious things like game crashing on android recently and not playable at all for days, or when real money is involved (IAP)
this is a server hiccup that will presumably be fixed soon

[muted violet]

Yes, it does affect players too.
Spirits and players
If you spend a few hours in aviary, where the bells are, it is easier to notice.

[harsh crown]

you weren't!?

[brisk tundra]

is the gravity bug fixed?

[frail mist]

Yes, I have it exampled here and I added more videos because it's so interesting.
You can check it here if you like. It has videos of Sky kids running/flying around as blue orbs and returning to a child if they're close enough.

#screenshots-and-videos message

---

THE HYPE EMOTE LMAOOOO

[vocal flame]

I’m keeping an eye on #known-issues , nothing yet

[steel inlet]

is the server buggy today? TT i cant see my friend's chats.. my internet is fast TT

[rain acorn]

i imagine this is something to do with rendering and optimisation (tho if it’s intentional or not is beyond me)
makes the game load and work quicker if there’s less stuff to load in visually or smth?

[last tree]

The servers are currently experiencing some instability.
Please send in a bug report if you have the time

Message from mod Sof regarding this:
#questions-and-help message

Things affected can include:
chat not working, retrieving wax/candles, server splitting, joining friends, constellation light not staying, getting PNR locked (please do not attempt Eden at this time).

PLS PIN THIS SOMEONE LOL

[summer musk]

I had an video where it shows multiple players turning into blue orbs once i get away enough. But i think i lost it (or I can't find it )

[honest plank]

Ohhh I've seen the spirit orbs too yesterday!
I also saw player's orbs directly beside me (like when my bro tp home split second before me, then I can see his orb next to me before I get home myslef) but I don't remember when that happened for the last, it could have been before 0.26.1 🤔

[muted violet]

~~Someone forgot to answer ~~

[vocal flame]

But how will we see who is the fastest then!? /j

[rain acorn]

even if we pin it we’d still be repeating (check pins) over and over

[vagrant forum]

~~Days of QnH zoom zoom happening now ~~

[summer musk]

Im wondering if this only happens in big maps (or festival tech areas) or if it affects all the game as far as I saw it only happens in big areas (like Aviary or Sanctuary islands) and festival tech areas (like the office or concerts)

[last tree]

dang

[vagrant dagger]

these server issues bad enough I'm struggling to even load into and stay in the game😅 might have to wait til later to do quests...man

[stuck vine]

Will the giant leaf umbrella return to sky?

[last tree]

Very likely to return, yes

[wild tundra]

Are there server issues atm or just my net?

[vocal flame]

The servers are currently experiencing some instability.
Please send in a bug report if you have the time

Message from mod Sof regarding this:
#questions-and-help message

Things affected can include:
chat not working, retrieving wax/candles, server splitting, joining friends, constellation light not staying, getting PNR locked (please do not attempt Eden at this time).

[rain acorn]

❣️The servers are currently experiencing some instability.

Please send in a bug report if you have the time! #report-a-live-bug

Message from mod Sof regarding this:
#questions-and-help message

Things affected can include:
chat not working, retrieving wax/candles, server splitting, joining friends, constellation light not staying, getting PNR locked (please do not attempt Eden at this time).

[muted violet]

~~Remember that QnH chat is not a competition of who copy and paste something faster. We all are here with the same purpose: help others ~~

[restive mural]

How long have the servers been down?

[wind blaze]

2 mins

[dapper hamlet]

What does this thingy mean

[stuck vine]

YAY! i would love to get it

[honest plank]

this is very much my favorite bug and I have pinned link to your vid in my "fav qnh quick answers" ever since

[vocal flame]

~~Of course, I promise I was joking. In the end helping others is its own reward ~~

[vagrant dagger]

I thought the server errors have been happening for a few hours at least

[muted violet]

Current server instabilities.
And also, feel free to report in https://discord.com/channels/575762611111592007/575818186440572938 (go to the most recent message and click on the fire icon. Make sure to have DM open)
Message from Sof (mod) :
#questions-and-help message

[restive mural]

Is this a genuine answer because I did attempt to login at least 10 min ago

[vocal flame]

It’s been going on for about an hour now I believe

[last tree]

Chat's been buggy since yesterday, the servers went down recently, like an hour ago

[wind blaze]

kay

[rain acorn]

can double the help when we both hit enter at the same time

[restive mural]

Thanks

[shadow axle]

be sure they never miss the answer!

[vocal flame]

They still find a way… /lh

[restive dirge]

please, what should I do?

[valid flicker]

when is it

[turbid flax]

erm if i close my game will i be able to relog

[last tree]

Days of Bloom event next year

[shadow axle]

You can restart the game, you will lose no progress

[harsh crown]

They should give us candles for this, anyone agrees the compensation should be 50 to 100 candles?

[honest plank]

please wait, sky has server issues rn and trying to finish eden rn is a bad idea

[spiral night]

coming here like checking if it's just me or server issue I see I see

[valid flicker]

n-next year..?

[summer musk]

Questions server instability message and some help chat

[vocal flame]

Considering the problem is the server, not your game specifically, I’d suspect it won’t help much sadly

[muted violet]

No need to do that.
You can do farm/ daily quests at any hour when it gets fixed.

[last tree]

It's an annual event.

[vocal flame]

The servers are currently experiencing some instability.
Please send in a bug report if you have the time

Message from mod Sof regarding this:
#questions-and-help message

Things affected can include:
chat not working, retrieving wax/candles, server splitting, joining friends, constellation light not staying, getting PNR locked (please do not attempt Eden at this time).

[honest plank]

this is a server hiccup that will presumably be fixed soon.
compensation is only issued for very serious things like game crashing on android recently and not playable at all for days, or when real money is involved (IAP)

[frail mist]

I apologize if I’m addressing your question even though it wasn’t directed at me. This light often occurs in large areas due to the high performance demands of the game (+ big map). It seems like a data cooldown to prevent all animations from being too taxing on the system. Please keep in mind that this is just an observation, and I'm not sure if it’s an intentional feature.

[restive dirge]

OK, is this because I reported the Eden bug?

[rain acorn]

i’ve also only seen it in the same areas i imagine ones with more data (bigger map=more stuff, festival tech=even if not active more background data) but also i’m not a game dev so.
i just know other games can have rendering/performance options that can include nerfing things too far away to optimise the game more

[turbid flax]

gasppp if i’m getting wax rn it won’t save?

[robust hollow]

Is sky alright?

[valid flicker]

i cant wait

[harsh crown]

https://tenor.com/view/anime-pikachu-pokemon-gif-19423994

[vagrant dagger]

chicken little moment ...

[robust hollow]

It’s jammed

[muted violet]

Nope, currently having server instabilities.
Feel free to report in https://discord.com/channels/575762611111592007/575818186440572938 (go to the most recent message and click on the fire icon. Make sure to have DM open)
Message from Sof (mod) :
#questions-and-help message

[vocal flame]

We don’t know, I’d err on the side of caution

[jade scaffold]

Servers are down

[frail mist]

LMAO KATTTT NOT THE HYPE ASHDBAHSBDH

But I'm glad! It's also one of the bugs I like. It makes the characters of Sky look more...alive.

[honest plank]

no the game just generally has trouble with the servers right now, it's not your fault or because of your report we all just need to wait until it gets fixed

[summer musk]

No worries for answering my question (again, it's qnh if someone knows an answer they can always respond ) It does make sense. I'll keep an eye to gather more information

~~also ~~

[wind blaze]

is back up? i can play now

[vocal flame]

Is chat working?

[muted violet]

Even if it was, it can take a few minutes more for other players.

[wind blaze]

uh idk

[wind blaze]

okay

[robust hollow]

I guess

[vocal flame]

Ok, be careful if you try to play, we still don’t know if we’re out of the woods

[jade scaffold]

Rip Sky

[robust hollow]

Ok

[last tree]

Perhaps? we can't fully confirm really. Do note "instability" means there's a possibility you'll be able to login after several attempts, tho as Cat mentioned, I'd err on the side of caution and give it some time.

[stray granite]

um i bought the season pass during that server instability and i have everything except the 30 season candles what do i do😭😭

[safe dust]

its late night at Cali, the devs is probably asleep now hahah

[honest plank]

I now got the notif "you have sent Keru light, that's so kind of you" which I did 15 min ago 😆

[shadow axle]

What platform are you on and where did you buy them?

[rain acorn]

pls they really are struggling huh

[stray granite]

i bought it on my nintendo then it gave my character the candles but it’s still appearing at 6 candles

[shadow axle]

Did you buy from the Web shop or Nintendo eshop?

[honest plank]

there's pretty much always someone on night shift for issues like this 🥹

[stray granite]

eshopp

[vocal flame]

!candleswherebruh Are you looking on your phone/another device now?
Skybot pls ;-;

[vagrant dagger]

see if you can go to shop in game and if it has option for collection then for free

[shadow axle]

If you got them on the eshop they should still appear fine on your switch

[safe dust]

awwwww🥺🫶🫶

[honest plank]

not bot having issues too

[stray granite]

yep

[muted violet]

||test||
Yup

[hallow star]

Try restarting the game

[honest plank]

🕯️ Candles purchased on Nintendo Switch can only be seen and spent when playing on Switch.
🕯️ Candles purchased on 📱 other devices can not be seen or spent while using Switch.
This applies to regular candles, seasonal candles, and candles that are part of IAP bundles and gift passes
Read more ➡️ https://bit.ly/SkyHowCandlesWork

[last tree]

||test failed Nigelsito ||

[sturdy glacier]

||test successful @muted violet!! ||

[vocal flame]

Bought candles don’t transfer from switch to other devices. Check message above for more details!

[muted violet]

||test worked Abueliño||

[glass flicker]

Sooo what do I do when the discord bot for reporting bugs stops working?

[stray granite]

ohhhh i see ill check my switch rn tho

[last tree]

||Skybot betrayed me, as usual. ||

[muted violet]

Try again.
He was sleeping for a few minutes.

[waxen aspen]

skybot borked

[honest plank]

Bot has sneeping times regularly, in cases like this pls try again later after bot wakes up (= when a mod restarted it)

[waxen aspen]

They have sleep times?

[stuck gorge]

Hi! I saw some players from Myanmar already reported this issue but it got worse. We can't play sky in our region. So we have to use VPN. Now VPN doesn't work anymore. I know using VPN isn't recommended but they aren't fixing so we got no choice. The thing is how about ppl who bought Spass and they can't play because of the issue. Can't get waxes, can't forge candles

[sturdy glacier]

Using a vpn is not recommended or supported by TGC. Please don't recommend, discuss, or seek help with VPNs in this server

[vocal flame]

The servers are currently experiencing some instability.
Please send in a bug report if you have the time

Message from mod Sof regarding this:
#questions-and-help message

Things affected can include:
chat not working, retrieving wax/candles, server splitting, joining friends, constellation light not staying, getting PNR locked (please do not attempt Eden at this time).

[vagrant forum]

~~Skybot had a sugar rush moment much earlier, probably crash and burned for a few minutes ~~

[vagrant dagger]

even bot needs a break

[vocal flame]

Beta, please delete your message

[muted violet]

We don't know.
Beta spoilers are not allowed outside beta channels.
Please remove this message.

[waxen aspen]

We don't know yet and beta stuff shhh

[rain acorn]

we don’t know anything about that (beta content/leaks are not allowed to be discussed in live channels please remove your message)

[sturdy glacier]

Using a vpn is not recommended or supported by TGC. Please don't recommend, discuss, or seek help with VPNs in this server

[stray granite]

the 30 candles have appeared on my switch now thanks so much guys!!

[late sky]

Oops sorry ! :'D

[waxen aspen]

Wax!

[vocal flame]

All good, honest mistake!

[stuck gorge]

I can't play even with VPN anymore. It's sooo frustratingggggg

[sturdy glacier]

Using a vpn is not recommended or supported by TGC. Please don't recommend, discuss, or seek help with VPNs in this server

[rain acorn]

wax might not be received rn due to server problems tho

[waxen aspen]

We're currently experiencing server issues rn

[honest plank]

this is not a SKY issue, this is an issue with your internet providers in Myanmar unfortunately. Players in Russia have similiar issues tho, and I suspect it can happen in other countries too depending on which connections the providers are blocking.
Only solution I know is trying different internet provider.

[muted violet]

~~ stop talking about v.p.ns omg
Poor Skybot ~~

[vocal flame]

@flat grove totally get both of your frustration but please move this to another chat so that we can more easily help those with questions please! Thank you so much!

[sturdy glacier]

Using a vpn is not recommended or supported by TGC. Please don't recommend, discuss, or seek help with VPNs in this server

[summer musk]

Please, as Skybot already said. Don't discuss nor talk about V.P.Ns here. This is not the place for it

[muted violet]

~~could y'all please read skybot messages?omg ~~

[waxen aspen]

Also quick qn, when does the server instability start?

[vocal flame]

Started about an hour and a half ago iirc

[last tree]

Also, quick message to close. They are not not recommended, they are against ToS. Unfortunately, if someone bought a season pass or any IAP while using the aforementioned tool to play in an area where Sky is not supported, that's fully under the user's responsibility. If possible, let's move on from this topic as it's against server rules.
/lh

[waxen aspen]

Ohhh ic then I shall wait it out, thanks!

[honest plank]

for some peeps, this morning after reset, and affected more and more until peak like half an hour ago

[muted violet]

abuelo, may I DM?
Who double reacted this

[waxen aspen]

After today's reset right (I'm in diff timezone)

[vocal flame]

I’d still be careful, even if you don’t get an error message things may not work completely well, like collecting wax or chatting

[waxen aspen]

You better wait it out, trying to log in may stress the servers out

[honest plank]

ah yes I'm using term "morning" for directly after reset bc that's when the new day ingame starts xD

[waxen aspen]

Reset happens in the afternoon for me haha

[vocal flame]

~~I mean it is technically morning for me… ~~

[honest plank]

and middle of the night in SKY headquarter timezone xD

[dapper hamlet]

where do you get these pants?

[waxen aspen]

Go to the office area through a portal in aviary

[muted violet]

Talk with the anniversary guide if you are in old home or follow them through the Office in aviary.
You need to buy it with tickets.

[vagrant forum]

they cost 10 tickets from the event guide.

[honest plank]

from skyfest, the anniversary spirit will offer it to you for event tickets (the blue stars you can collect in aviary every day)

[rain acorn]

they cost 10 tickets from the event guide either at old home or to the right of spawn in office

[dapper hamlet]

aaa i hope i still have time to get enough tickets

[vocal flame]

I think you have just enough time!

[flat grove]

You can get 4 tickets a day

[rain acorn]

you can get 4 a day! and buy extra with candles or ascended candles if you’re just short

[fast dune]

~~good morning qnh, did i miss anything ~~

[rain acorn]

servers are down

[vocal flame]

The servers are currently experiencing some instability.
Please send in a bug report if you have the time

Message from mod Sof regarding this:
#questions-and-help message

Things affected can include:
chat not working, retrieving wax/candles, server splitting, joining friends, constellation light not staying, getting PNR locked (please do not attempt Eden at this time).

[honest plank]

My result: I cannot send another heart for the same shared creation on a different day. I will add this to my guide about Player Creation Durations
~~or maybe I should try again after server issues are over ~~

[hexed plume]

gomu QnH don't forget to get hydrated and that you're amazing

[muted violet]

~~ goat ~~

[rain acorn]

we shouldn’t get hydrated????

[fast dune]

Perfect time for server down i guess (my wifis been down for almost 24 hours now)

[hexed plume]

Morning typo

[summer musk]

~~Ayy good morning everyone and also good night, insomnia is nothing to me ~~

[waxen aspen]

we should lmao

[vocal flame]

~~I’m REALLY feeling that art of your skid you showed me earlier lol ~~

[sacred gust]

is there anything we can do with the lantern thingy from skyfest besides holding it?

[muted violet]

Place it

[waxen aspen]

you can decorate your nest with it

[vocal flame]

Nope, it’s purely cosmetic
(Ok yeah we can place it lol)

[waxen aspen]

I love how chaotic some of our answers are

[sacred gust]

ah thanks. kinda regret buying it

[waxen aspen]

it is a cute item tho

[strong tulip]

Not like you could spend it elsewhere. Also this ⬆️

[vagrant dagger]

I think it's funny the way the jar part lags behind when you move lol

[hexed plume]

no "it's your connection" messages today it's really the servers now thank you

[steel lodge]

!ts

[sturdy glacier]

The next Traveling Spirit is scheduled to arrive on <t:1722495600:F> (<t:1722495600:R>)

You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits

[honest plank]

it was event currency at least and not candles ^^ (and not much else you can do with the event currency, unless you are very fond of balloon hat spells)

[steel lodge]

any hints that has been dropped abt ts?

[umbral basin]

don't be regret. u can do funny stuff like this #questions-and-help message

[waxen aspen]

not yet

[vocal flame]

Not yet! Keep an eye on #news , we usually get confirmation the prior Tuesday!

[hexed plume]

The pixelated location hints of the month are posted around the beginning of each month in #news and the TS silhouette (confirmed TS) is announced also there about 1.5 days before its arrival

[dapper hamlet]

where is the events?

[vocal flame]

Today's Ticket Location by Skybox
#seasons-events-chat message

[blazing ridge]

5th Anniversary Ticket Location | July 25th, 2024 by AL
#seasons-events-chat message

✨ We can get 4 event tickets a day.

If you're having trouble finding tickets while in the festival tech/joining the Sky Fest activities mode by meditating in the aviary, you can exit the mode by pressing the arrow that appears at the activation point, either at the entrance or around the realms area. This way, you can find the tickets more easily without the crowd.

Hope this helps, and enjoy the celebration!

[dapper hamlet]

thats interesting, there's always a workaround for that issue but at least we know now, thank you for the feedback :)

[honest plank]

it's a real lantern that protects your candle (vocab missing, like kid's diy paper lantern with led/candle that they use for festivities, is that a thing in other countries?)

[velvet star]

tldr, i read and still didnt get it, anyone can explain in the simplest way even 1int ppl like me can understand?

[muted violet]

~~ where I live, yes ~~

[hexed briar]

!ts

[sturdy glacier]

The next Traveling Spirit is scheduled to arrive on <t:1722495600:F> (<t:1722495600:R>)

You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits

[sacred gust]

WHAT!? u can do that? now i can tell my friend to hold it while i cr💀 thanks my friend

[vocal flame]

I explained it here, hopefully this helps!
#questions-and-help message

[velvet star]

so if we want we can claim 25 tix at once on first half of event?

[vocal flame]

Yup! You can earn up to 25 tickets from the games on the very first day if you wanted to (this isn’t including the daily tickets of course)

[honest plank]

add topic pls so we can use it for copy paste as guide like, "25 tournament ticket explanation by Cat" or smth

[velvet star]

oo ok ty

[vocal flame]

Oh in that case let me make a more cohesive message then!

[sacred gust]

~~i've seen it in a disney movie, or something like that. i forgot ~~

[ember tundra]

Can I play sky in PS4 without a Playstation acc?

[vocal flame]

How the Tournament Tickets Work

It’s definitely confusing since it’s so different! Basically, putting aside the daily tickets you get, you can earn tickets doing the games. This is where it gets a bit complicated. For the first half of the tournament, you can earn a certain amount of tickets. You can earn all of these tickets on the first day if you wanted to, or on the last. But you have the entire first half to earn these tickets at your own pace. Then there’s the second half that has another amount of tickets you can get (same as the first half). Again, you can get them at your own pace, whether it’s all on the first day or spread out.

So you have 25 tickets you can get in the first half. If you wanted to, you could get all 25 of those tickets on the first day. But then you wouldn’t be able to get more tickets on any adjacent days by playing the games, at least until the second half of the tournament. Hope this helps!

How the Tournament Tickets Work by Cat
#questions-and-help message

~~My first helpful message link ~~

[summer musk]

If your profile does not have an PSN account linked to it, it will make an local device account (Have in mind that these accounts are linked to the device data and can be lost in case of deleting the game). You may need an PSN account to download the game to your console in some regions

[honest plank]

How do you even use a playstation without an account?
Sky will try to login with playstation acc on playstation (there is no other login option than PSN in Sky on a Playstation), so I doubt you could

[rich venture]

Playing only physical games

But that excludes Sky

As it regrettably has none

[honest plank]

I had no idea you can actually use a console without having an account

[keen bison]

!geyserwhen

[sturdy glacier]

A polluted geyser in Sanctuary Islands releases darkness periodically throughout the day, that can be burned away to collect Light up to a certain amount each day. ⛲

Event times : (These timestamps are in your local time!)

<t:1712559600:t> 》<t:1712566800:t> 》<t:1712574000:t> 》<t:1712581200:t> 》<t:1712588400:t> 》<t:1712595600:t> 》<t:1712602800:t> 》<t:1712610000:t> 》<t:1712617200:t> 》<t:1712624400:t> 》<t:1712631600:t> 》<t:1712638800:t>

[rich venture]

Accounts weren’t a thing until PS3 for Sony

[vagrant dagger]

it was the OG way of using them lol

[summer musk]

Most consoles can be used without connection or accounts if you use physical games -- Sadly this does not apply to digital games (like Sky) as they will most likely need an account to download the game from the store

[vagrant forum]

There are guest accounts

[vital tartan]

is sky down?? im in wasteland getting hit by krills and am not losing any wings and i cant collect wax

[honest plank]

I know, I grew up with PS2 but skipped PS3

[vocal flame]

The servers are currently experiencing some instability.
Please send in a bug report if you have the time

Message from mod Sof regarding this:
#questions-and-help message

Things affected can include:
chat not working, retrieving wax/candles, server splitting, joining friends, constellation light not staying, getting PNR locked (please do not attempt Eden at this time).

[vagrant dagger]

that's fair lol..I never had PlayStation but I remember countless hours on the Wii

[honest plank]

I forgot that console acc ≠ psn acc

[vital tartan]

really hope we get compensated for this because this is the second day ive been dealing with server errors

[rich venture]

Yes to download Games on PSN you need a PSN acc.

[strong tulip]

I haven't been keeping up with them much, but don't modern "physical" console games have to be partially downloaded anyway even if you have the disk?

[honest plank]

Ohh, didn't Wii have Miis tho? (like, as different acc/users?)

[rich venture]

Depends they only get updates if not complete on card or disc

[ember tundra]

For some reason, my PS4 doesn't let me create an account so this whole time every single game I played doesn't save 🥲 (if I delete the game)

I can't link my steam ACC into PS4 without playstation acc?

[vagrant dagger]

that is true but they were not needed for every game, only the ones that you played as a mii. and the save data for the miis was not important anyway (high scores and stuff mostly)

[hexed plume]

Today is the first day of server errors therefore yesterday it was your connection (you had internet but it was unstable for a sensitive live game like Sky). Keep an eye out on #news #known-issues and #quick-dev-updates because if servers get fixed today most likely there will be no compensation

[rich venture]

For linking apps you need a mobile version of sky

[vagrant forum]

tbh there are so many ps games that needs a connection to use online features nowadays.

[rich venture]

Which is not always a good thing

[summer musk]

Depends on the game. Some include required downloads to be played besides the physical copy (i.e DOOM for the Nintendo Switch requires an additional download not including updates for the multiplayer mode. Also those not obligatory but must needed day one updates for Cyberpunk 2077)

[ember tundra]

I linked my steam acc in my phone already, but can I still link my steam ACC to my PS4 without a PS4 account?

[fickle crag]

ok am i stupid how do you make a new constellation/group in your friend constellation, i looked up an old tutorial and it didnt work their screen looks different than mine here (the second screenshot is mine)

[rich venture]

You link Sky from the mobile version

[honest plank]

Hmm that sounds like a console issue, you should check with playstation support or should ask an expert (that's like this qnh here but with psn peeps)

[ember tundra]

Oh ok ty

[vagrant forum]

You need that PSN account link in order to port your sky kid to the PS4.

[signal ember]

My sky is kept crashing on my iphone

[ember tundra]

Awh (I can't make an account in my PS4 for some reason)

[vocal flame]

The servers are currently experiencing some instability.
Please send in a bug report if you have the time

Message from mod Sof regarding this:
#questions-and-help message

Things affected can include:
chat not working, retrieving wax/candles, server splitting, joining friends, constellation light not staying, getting PNR locked (please do not attempt Eden at this time).

[ember tundra]

So that means I can't link my steam ACC without PSN acc?

[flat grove]

How about fill up the old collections first when they get no enough space they will give you new collection

[fickle crag]

ohhh!! is that what it is?? lemme try that

[honest plank]

https://www.playstation.com/support/contact-us/ (I hope that will lead you to the support page for your country)

Let them help you to create your acc pls, then you can get your sky acc to ps4

[flat grove]

Yeah I have tried that, get them into collection by making them your favorites

[ember tundra]

Tyysmmm

[honest plank]

It used to work without filling up but I think other peeps also recently had issues with that

[fickle crag]

oh it still didnt work thank u for the advice tho!!

[vital tartan]

...it wasn't. other people in chat were asking about it yesterday, and my friend was experiencing issues while they were with me and while they were playing alone. i checked my internet connection dozens of times and it's as strong as it always is and i play daily. it is not my internet connection.

~~please im so tired of repeating this ~~

[valid flicker]

is the server back guys

[vocal flame]

I’ve been in this chat throughout yesterday and today. Only after reset today did we 1) get a message directly from a mod saying that we’re having server issues and 2) get a sudden influx of players all saying they had server issues at the same time.

Sky is a very buggy game and I’m really sorry you haven’t been able to play lately, but please be respectful to the people here who are trying to help you

Edit: I apologize for my tone, I understand you must be tired. I’m truly sorry you can’t play the game, that must be incredibly frustrating.

[vagrant forum]

or you can create an account online to link in sky first.

[tidal verge]

How do you get extra roles like a buff moth, a shadow, and “this user is bald”?

[valid flicker]

need to finish my cr

[ember tundra]

Okk, how do I ask them to make an account for me?

[hexed plume]

No problem, they were respectful just as they said they are tried. It's ok to disagree and thank you

[hushed coyote]

Question; is Skyfest going to end after the next reset?

[strong widget]

How to Get Mischief Roles by AL
#questions-and-help message

AL also explained some roles were given randomly like the this user is bald

[vocal flame]

~~Ok that’s fair enough ~~

[vocal flame]

!anniversarywhen

[sturdy glacier]

Sky’s 5th Anniversary SkyFest starts <t:1720828800:F> through <t:1722063540:F> combining in-game and in-person events for everyone to be part of

Meditate in Aviary Village to visit the center of the SkyFest party 
🕐 See SkyFest in-game livestream schedule in your timezone in the pinned messages of #seasons-events-chat 📌

🔎 More Details: https://bit.ly/SkyPatch0260 🎉

[vital tartan]

nothing i said was disrespectful, im just tired of being blamed for an issue that isn't at all on my end when im just asking a question 😭😭 and here's one of the messages #general-sky-discussion message

[hushed coyote]

Ah, thanks.

[vagrant forum]

I can't paste the link here coz it's too long, but at the corner of the website kat linked you is a sign in button, there is a "Create an account" option after clicking it.

[ember tundra]

Tysmm

[vocal flame]

You’re right, I apologize. I think the late hour has me being snappier than I should be. Your frustration is incredibly valid, I’m sorry you haven’t felt listened to. I will work hard to be better in that regard

[strong widget]

youre fine

[flat grove]

Hey I have a video record of how I made collection do you want to watch?

[vocal flame]

I appreciate that a lot, but I still could have handled that better. I’m still trying to learn to be as helpful as I can be ^.^

[strong widget]

u dont always have to adjust. All are interpreted differently..it just depends on how ppl would take it as. Youre ok

[honest plank]

lots of players ask this when they don't get a connection, and since last major update questions like this come more frequently.
I also noticed myself the game is struggling more with connection since last update on all my devices more or less occasionally.
So it's not just you but also most times not a general server issue like it was this morning.

Also, you can check with speedmeter to make sure, also it can be occasional differences in signal strength between your device and router, or between router and your internet provider. You can measure to check if your connection is generally strong enough (I have seen players claim they play fine with just 1-2 mbps/mbit per second, but usually below 17 the game starts to struggle and below 10 it's barely playable, for me at least. Recommendation is above 30 mbit/s

~~What is the no react pls? ~~

[ember tundra]

TYSMM NOW I HAVE A PSN ACC

[gray widget]

I got muted in chat by tgc it seems after getting a notice- my guess is only because i keep using the censored world i guess thats owo 😦 this is my 1st time i dont ever swear. how many days perhaps to get it lifter 😦

[honest plank]

try to login on this acc on your console pls or to add it to your existing acc that you already play on

[slow socket]

How do you ovtain the current event currency? (Skyfest I guess?)

[vocal flame]

Shouldn’t last more than a few hours at most! If you still find yourself censored after then, restart your game and you should be ok

[ember tundra]

Ok Ty, I'll do it when I'm not busy :DDD

[vocal flame]

Today's Ticket Location by AL
#seasons-events-chat message

[nimble plank]

!grandmawhen

[sturdy glacier]

Grandma periodically holds a timed event at the Ancestor’s table of Belonging in the elevated clearing of Hidden Forest, providing up to a certain amount of Light per day and a delicious meal to Sky children.

❗ This event is currently bugged until a future update. See #known-issues message

[nimble plank]

When grandma will be fix

[fickle crag]

yes pls!! srry for late reply

[vocal flame]

Grandma’s Timestamps
#questions-and-help message
(But like Skybot said, keep in mind that she’s currently bugged and doesn’t give wax )

[strong widget]

as mentioned there... "future update"... not exactly tells the date but its soon :))

[gray widget]

Ok thank you i tried to restart but it didnt help so ill jst keep waiting… my friends cant see my chat and i cant see my msg to show. i guess no more “owo” emote for me

[vocal flame]

Oh that could also possibly be because of the current server issues! Lots of people aren’t able to chat!

Message from mod Sof regarding this:
#questions-and-help message

[dapper hamlet]

(also a chat polite warning/reminder message shouldnt lead to someone being muted, it's just a reminder)

[ripe roost]

Do you know any ||krill hacks/tricks|| for android? Scared to relive the respectful pianist

[vagrant forum]

Remember to link your new psn account on mobile sky before starting the game on ps4.

[flat grove]

I send my help pls check your DM

[fast dune]

-Elder Masks
-Krill repellent spells (gotten from random blessings)
-The krill there goes in a circle, once you did the first memory you're pretty much in the clear
-Try going once the krill passes you and kinda "follow" the krill there

[ember tundra]

Oh okk tysmm

[vocal flame]

~~The krill scientist has spoken! ~~

[honest plank]

and I'd recommend to try logging in the acc to your console before linking it to sky, bc you mentioned struggles with getting an acc on your console

[ember tundra]

Ohh kk tyy

[honest plank]

so, get your psn acc on your ps4 first
if that works, open game on mobile and link psn acc
then start game on ps4

[slate holly]

How do I teleport using camera shared memories? It always puts me back where I was

[fast dune]

You don't teleport, once the memory is over you'll always be put back. You kinda "teleport" with the camera while the memory is active

[slate holly]

Ohh alright thanks

[quasi oracle]

When will grandma be fixed

[hexed plume]

How to relive the Respectful Pianist without being spotted by a krill - by Tib
#questions-and-help message

[tawdry vault]

I haven’t been playing sky for some months now. When I went to grandma’s place today, I couldn’t get any wax has the time changed? Or were there some updates?

[last tree]

in a future update, not specified which update

[hexed plume]

It's a #known-issues and needs a future update

[waxen aspen]

It's bugged, it will be fixed in a future update don't worry

[tawdry vault]

Thanks everyone does it apply the same to the geyser ?

[vocal flame]

~~Me when I realize I’ve somehow been in the general chat for the past several minutes ~~

[vocal flame]

Nope geyser is totally fine!

[hexed plume]

No, only some social light areas and plushies are affected but geyser and turtle aren't

[dapper hamlet]

Is sky oki noww

[steel lodge]

which area is todays spirit at in gw

[hexed plume]

Graveyard
How to relive the Respectful Pianist without being spotted by a krill - from Tib
#questions-and-help message

[hexed plume]

Keep an eye out for announcement on #known-issues and #quick-dev-updates for announcement!

[lucid forge]

Where can I use the tickets?

[flat grove]

You can buy event items

[lucid forge]

Where

[muted violet]

Office, spell shop. Next the anniversary guide.

[sturdy glacier]

[flat grove]

If you are at old home you will see two spirits one is seasonal guide and one is for event

[lucid forge]

Ooh no, I can't get there

[muted violet]

Aviary -> events shop.
Just follow the anniversary guide.
You can also spend them in old home, by talking with the guide.

[flat grove]

It is allowed for the anniversary event

[lucid forge]

Where is the event shop located in aviary

[grizzled linden]

anyone can tell me if the Tournament of Triumph is started already? i didnt find any way to get there from the village

[muted violet]

Here's cozuki's screenshot.

[hasty delta]

it starts on the 29th iirc

[flat grove]

Enter the house with blue present boxes

[grizzled linden]

doh, just when i go back to work from vacation XD anyway thanks

[lucid forge]

Yay I'm here, thank you

[strange bobcat]

hey so I completed a bunch of questlines in Aviary Village, and I wanted to come back to the completed quest givers to get their hearts but when I try to go to the quest givers through aviary village it just brings me to their respective shops or interactions, how do I get the interaction where I can spend candles to get the hearts I left behind?

[vocal flame]

!tournamentwhen

[sturdy glacier]

✨A brand new event opens in the realms! From <t:1722236458:F> through <t:1724050770:F>, join the Tournament of Triumph that will have you running, leaping, soaring, even scampering through some of the best-known places in Sky

🔎 More Details: https://bit.ly/SkyPatch0260

[hasty delta]

you're gonna have to go to their respective realms iirc, you can't access them anymore through aviary village

[vocal flame]

You have to go to their original locations throughout Sky!

[strange bobcat]

aw man, thank you tho!!

[crystal maple]

can I only gift season pass once?

[hasty delta]

you can gift season pass multiple times

[vocal flame]

Once per person per season, but you can gift to multiple people!

[hasty delta]

also you have to make sure that person doesn't already have a season pass, then you wouldnt be able to gift them

[muted violet]

It won't let you gift it tho.

[hasty delta]

yes I already put it in my statement (just put that out there because sometimes some people ask why they cant gift their friends season pass, but they unknowingly don't know that the gifting icon doesn't show up when they already have it.)

[last tree]

Eepy time, good night qnh!

[crystal maple]

ty yay

[ornate egret]

Hi there! What time grandma, geyser and turtle will be returning? JST or PTZ let me know

[vocal flame]

!geyserwhen

[sturdy glacier]

A polluted geyser in Sanctuary Islands releases darkness periodically throughout the day, that can be burned away to collect Light up to a certain amount each day. ⛲

Event times : (These timestamps are in your local time!)

<t:1712559600:t> 》<t:1712566800:t> 》<t:1712574000:t> 》<t:1712581200:t> 》<t:1712588400:t> 》<t:1712595600:t> 》<t:1712602800:t> 》<t:1712610000:t> 》<t:1712617200:t> 》<t:1712624400:t> 》<t:1712631600:t> 》<t:1712638800:t>

[vocal flame]

!turtlewhen

[sturdy glacier]

A resident Light creature emerges periodically from the deep waters of Sanctuary Islands to seek help from Sky children, rewarding them with Light up to a certain amount each day. 🐢

☀️ Event times : (These timestamps are in your local time!)

<t:1712562600:t> 》<t:1712569800:t> 》<t:1712577000:t> 》<t:1712584200:t> 》<t:1712591400:t> 》<t:1712598600:t> 》<t:1712605800:t> 》<t:1712613000:t> 》<t:1712620200:t> 》<t:1712627400:t> 》<t:1712634600:t> 》<t:1712641800:t>

[vocal flame]

Grandma is currently bugged and isn’t giving any wax, but when she’s fixed this will be her schedule:

Grandma’s Timestamps
#questions-and-help message

[ebon ginkgo]

Does anyone also cannot view friend's nest? This happens like a month now. When i press viewing, it has nothing

[coarse basin]

!anniversarywhen

[sturdy glacier]

Sky’s 5th Anniversary SkyFest starts <t:1720828800:F> through <t:1722063540:F> combining in-game and in-person events for everyone to be part of

Meditate in Aviary Village to visit the center of the SkyFest party 
🕐 See SkyFest in-game livestream schedule in your timezone in the pinned messages of #seasons-events-chat 📌

🔎 More Details: https://bit.ly/SkyPatch0260 🎉

[fast dune]

Been a bug for quite a lot of people recently, please feel free to report it #report-a-live-bug

[marsh ivy]

Hi. Can someone help me with the forest brooke? It said i need to bring friends?

[fast dune]

For assembly quests and ingame help in general its better to ask in #looking-for-group-live

[marsh ivy]

Thank tou

[tribal sable]

Can a torch that is lit hold of dark plants from regrowing again at a certain spot?

[fast dune]

Light props cant hold off dark plants afaik

[tribal sable]

Ahh sadge

But thanks for the information :D

I thought I could cook something with that by myself 🗿

If I don't want to rely on others

[vestal oracle]

Uh guys where is the respectful pianist memory in wasteland

[oak gust]

past the first krill , in the middle of the next area

[strong widget]

Today's Dailies compiled by io
#seasons-events-chat message

[indigo raptor]

hi!! i know this isn't in-game related, but i was wondering where i would be able to post irl phots? my pc setup looks really nice with this cute sky cotl wallpaper and i wanted to share, thanks!

[oak gust]

#promote-your-sky-content may work

[indigo raptor]

tysm! <3

[fast dune]

If it's a sky screenshot in #screenshots-and-videos , if it's (your own) art in one of the art chats probably

[honest widget]

Why my camera angle comes very close to sky kid when I enter daylight prairie

[warm onyx]

Are you wearing the Chibi Mask?

[honest widget]

Yesp

[dapper hamlet]

Registering with google account isnt allowed or what!??

[vast swift]

Elaborate

[warm onyx]

Well, it's a bug where the camera zooms in very close to your Sky Kid when you enter Butterfly Fields in Prairie, and it only happens when you're wearing the Chibi Mask, it's been happening since 0.21.5

[honest widget]

Will it fix

[dapper hamlet]

I think long time ago i registered with my google account..

I got new phone and now just downloaded the game on it...and whenever i press on google to register it doesnt show anything

what is the problem? Did i lost my acc?

[hexed plume]

Make sure you use the same Google account and choose to sign in on screen bottom before pressing play button, not register. You can't register again the same account you've already registered. You need to sign in with it

[warm onyx]

Maybe in a future update, but for now, you'll have to take off the Chibi Mask to make it not zoom in when you enter the area

[normal heart]

Hi guys, what does 5th anniversary cape do? I quite don’t understand what it actually does…

[crystal gale]

!anniversarywhen

[sturdy glacier]

Sky’s 5th Anniversary SkyFest starts <t:1720828800:F> through <t:1722063540:F> combining in-game and in-person events for everyone to be part of

Meditate in Aviary Village to visit the center of the SkyFest party 
🕐 See SkyFest in-game livestream schedule in your timezone in the pinned messages of #seasons-events-chat 📌

🔎 More Details: https://bit.ly/SkyPatch0260 🎉

[honest widget]

Thanks a lot Christian the Relaxing Shard

[vast swift]

The Wireframe cape allows you to visit SkyFest Aviary

[normal heart]

Can’t any ppl go atm?

[vast swift]

Yeah but after the event ends only those with the cape can

[normal heart]

I see… thanks. So nothing really special

[sick dagger]

does that mean all the current event will still be accessiable and still live even after sky fest ends?? or just decorations will stay up and etc

[median anvil]

Galleries and cinema will be accessible.

[sick dagger]

aah ok so just that

[normal heart]

What’s galleries

[summer talon]

is this the safest area in the graveyard?

[hexed plume]

spirits marching and Oreo etc activities also accessible

[honest plank]

Also ball game, oreo, parade, and fireworks

[honest plank]

One of them, there are many safe spots

[hasty basalt]

won't we know who the travelling spirit for next week is?

[summer talon]

yayyy, i assume the bonfire's one of them too
is it still possible for skids to lure krill here 😭

[vast swift]

Once they confirm it 1.5 days before it arrives, yeah

[hexed plume]

The pixelated location hints of the month are posted around the beginning of each month in #news and the TS silhouette (confirmed TS) is announced also there about 1.5 days before its arrival

[honest plank]

I think you can lure krill pretty far, I once saw the single krill krilling someone on the 'safe' corner to the left behind the krills actual area

[hexed plume]

Talking about safe and graveyard at the same time ...

[summer talon]

that is terrifying, alright, thank you!

[oak gust]

I can tell you my favourite safe spot, you will not believe it is safe cause it looks unsafe

[honest plank]

If no trolls lead the krills astray, then graveyard is pretty safe

[hexed plume]

** I F** ...

[oak gust]

man I love graveyard, top 3 favourite afk spots easily

[honest plank]

I love the low platforms that are barely out of krill reach, you can watch them passing by directly in front of your nose

[junior cipher]

Tired of Graveyard spirits bro I prefer going thru Eden than that

[oak gust]

there's 1 right out of Tony's reach

[hexed plume]

How to relive the Respectful Pianist without being spotted by a krill - by Tib
#questions-and-help message

[junior cipher]

Oh believe me, I have the worse timing ever, they will get me anyways

[heavy field]

What is the sky's official top up store again?

[oak gust]

https://webshop.thatskygame.com

[hexed plume]

Check the guide it's more about direction then you can decide

[stark birch]

hello, just wanna ask since i bought the anniv cape
i was wondering if we can also access the 5th anniv version of the office ||(a.k.a where we can put on the other limited edition capes)||?

[oak gust]

the krills are so cute

[oak gust]

nope Office and Meditation area won't come with it

[stark birch]

clarification: access after the event

[stark birch]

NOOOO REALLY? D:

[oak gust]

sadly yes

[stark birch]

NOOOOOO

thank you for telling me

[oak gust]

thankfully, office is easier to access than some would expect

[junior cipher]

I did it! Thank you sm 🩷

[honest plank]

No, The Office is not included in the skyfest cape access bc it's actually a separate area (you can only access The Office with the according office cape that you can buy inside the office, also Office is open for a lot of events throughout the year)
Also the other capes on the roof will be gone after skyfest ends, they're only there for the party

[stark birch]

dangggg alright thank you for the detailed explanation

[oak gust]

alright genuine question, how exactly does face a dark dragon work, cause I know you don't have to aggro them

[stark birch]

if we joined aurora concert, and logged off
can we return to it vua the return portal thing at home?
and if yes, can my friends teleport to me?

[dapper hamlet]

Can someone give me the link to the season candle calculator? Sowwy

[blazing ridge]

DAILY QUEST GUIDE - Face the Dark Dragon by Clement
#seasons-events-chat message

[blazing ridge]

https://sky-season-calculator.netlify.app/ by Stoat

[vast swift]

Yes and no I believe

[stark birch]

oh i see i see, thank you

[oak gust]

Io I meant how it works because you don't have to aggro a krill to complete it

[vast swift]

Get spotted by one

[blazing ridge]

Spoted and done, no WL sacrifice needed

[oak gust]

I just boop the first krill mid animation

[vast swift]

Don't krills automatically aggro on you when you touch them?

[oak gust]

not unless in animation ig?

[blazing ridge]

Correct

[vast swift]

In animation I assume means when they already have a target and are preparing a charge?

[mellow fjord]

Is the meditation room permanent?

[vast swift]

No

[oak gust]

I'd record for you though I finished the quest

[vast swift]

It also won't be accessible with the Wireframe Cape

[mellow fjord]

Aww, it'll be just for skyfest?

[vast swift]

Could just elaborate on what "in animation" means too

[honest plank]

You can return to concert area, however the concert will go on without you and you might miss some songs.
And under usual circumstances your friend cannot tp to you (however, it worked during community concert but we both were in concert hall before I went home and teleported so it might not work if your friend never had access in the first place)
But you can also take return shrine together to enter together again, that should work

[oak gust]

when the krill is coming out the water

[vast swift]

Ah

[hexed plume]

Everyone has their own face the dragon method (for me the quickest I know is just flying below it as soon as it spawns and the quest is done even if the krill doesn't get triggered) but Clement and io's guide is the most bullet proof to avoid MAAA from krills

[oak gust]

I'm surprised flying under works too

[hexed plume]

seems like the dragon needs to face you, not you the dragon, no fantastic 4 neck twist happens while flying under, I swear

[dapper hamlet]

i didnt type the google account yet im just choosing it as a method to sign in ...then the screen become all blue sky and nothing shows up

[split prawn]

Granny fixed yet? 💔

[hexed plume]

I recommend to contact support in-game from any new account (just press play then contact support at your earliest convenience)

[hexed plume]

As per #known-issues it will be fixed in a future update. Keep an eye out on it and #news too!

[dapper hamlet]

how do I sign in to my other acc on laptop steam?😭

[cursive lantern]

Do you have the "google play games" app installed and updated, assuming android. Sky uses that service to log in google accounts.
hi Tib!

[valid flicker]

is grandma fixed

[hexed plume]

As per #known-issues it will be fixed in a future update. Keep an eye out on it and #news too!

[cursive lantern]

If you are trying to use 2 different accounts, then you need a second steam account since you can only have 1 sky account per steam account.
If you mean use an existing account, then you can link your existing account to steam from your mobile device.

[summer talon]

wait... who's tony?

[oak gust]

Krill

[summer talon]

a specific krill or just all krill are named tony

[oak gust]

specific

[summer talon]

i see- which one is tony?

[oak gust]

The tunnel krill

[bright oyster]

what are the limited cosmetics that you can get right now? no like.. real money ones thoughhh THANK YOUU

[oak gust]

wireframe cape, the free headband and shirt

[bright oyster]

there’s free stuff?? where?? omg (also ty!)

[dapper hamlet]

Hey I have a quick question about friends. If I send someone a friend request via the code - will they show up on my constellation even if they haven’t approved the request yet? Or if they’re on my constellation then they have approved it?

[oak gust]

when they approve

[dapper hamlet]

So if I see them on my constellation then they’ve approved?

[oak gust]

if you see them in your constellation they've added you

[dapper hamlet]

That’s odd, cause in my “sent” friend requests there’s no ✔️ near them. Oh well

[summer talon]

ohhh okay thank you

[oak gust]

that's odd but yea, I just checked a code I sent yesterday, it says it's cancelled but I know they accepted so ig a minor bug?

[dapper hamlet]

Could be 🤔

Since we’re on the subject of friends, is there a way to ping someone so they’d get a notification?

[umbral basin]

u can't, unless u lit them / give them heart, they will get a notificafion

[dapper hamlet]

Is that when you summon their avatar and light the candle above their head?

Guys how to go to the meditation room (can someone explain without a video guide cause there's a situation in my country and the internet is really bad)

[oak gust]

go to aviary, right outside the cafe there's a small corridor on the right side

[dapper hamlet]

Also thank you for the candle calculator earlier

[visual falcon]

Is the table bug still u fixed or is it only me

[hexed plume]

Which table bug? Grandma?

[visual falcon]

When I sit at a table, I can't see messages. For candle activated tables, it works fine, but nothing else. Also any table with food/drink bugs

[warm kiln]

Hi i have trouble trying to log in again in my old sky account. Three years ago I had to leave my acc and uninstall the app, but now I wanna go back to playing it, on my new device (i use iphone and both phones are connected via icloud) the old acc I used to have

[umbral basin]

try to finish the food/drink first. make sure u eat/drink it until its empty. and the other person needs to do the same

[hexed plume]

Mod disclosed that today servers are having hiccups. Keep a eye out on #known-issues and #quick-dev-updates

[flat grove]

I hear you get to drink tea first till it gone

[hexed plume]

!support - contact support ingame for account restoration

[sturdy glacier]

Contact Player Support in-game: Tap the cog menu (top-right corner) → Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs

The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated!

[warm kiln]

Thanks

[visual falcon]

It's been having issues for over 2 weeks, but I did see the server warnings so I didn't do anything, should j make a bug report?

[visual falcon]

Okayy tyy

[summer talon]

so today i should not go to eden yes?

[hexed plume]

If it's been 2 weeks it's not Sky issue

You need a stable connection and for coup/food tables everyone needs to eat drink all in order to start chatting

[hexed plume]

If you're adventurous you can! But to make sure you get the most rewards, it's recommended to go later

[visual falcon]

I do have a stable connection, and some tables bug at first, get fixed and bugs again (eg, Christmas table)

[restive dirge]

why is it still like this, help me

[visual falcon]

Maybe it's a device problem? Idk if its a device problem or an acc problem

[hexed plume]

If it's Christmas table also and been happening for 2 weeks it means you have connection,but the signal from your internet service provider has not been stable lately. Today it's server issue for sure, check again about a day later this: restart router, check on a different connection, nag your internet service provider

[dapper hamlet]

ohh i see ..ill check that up
My phone is huawei

[hexed plume]

Restart game and use the return shrine

[visual falcon]

No, it def isn't Internet because I've used multiple sources of WiFi and even data it might be a Huawei issue

[restive dirge]

I've tried it many times, and it's still like that

[hexed plume]

Are you from Myanmar by chance?

[visual falcon]

No-

[shut plinth]

Anyone know where the season candles are?

[hexed plume]

Try to clear Sky cache or reinstall it (make sure your account is synced)

[hexed plume]

Seasonal candle location are posted around reset in #seasons-events-chat

[restive dirge]

I've tried it too

[dapper hamlet]

Why it shows me empty screeeeen after u choose the method of sign up ?

[restive dirge]

Only on that account, I tried it on my other account and there was no problem like that

[umbral basin]

lemme make clear. is this when you enter eden or after you finish sacrificing your wings?

[restive dirge]

after I sacrificed the wings

[umbral basin]

what happen after u restarted the game? Do you spawn there directly, or spawn at home with all the portals closed?

[cursive lantern]

Did it let you put in a google account?

[restive dirge]

what happened was, after I sacrificed my wings, and I died, there was a choice to continue alone or wait for a friend, I chose to wait for my friend, and when my friend died too, it happened

[dapper hamlet]

Nope

[lost dome]

Yooooooo is the bug where it shows theres still a winged light (eventho alr collected) in isle?

[cursive lantern]

This steps in this guide might help

**How to switch google accounts **by Kai
#android-questions message

[lost dome]

Tyyyyy

[restive dirge]

it happens like it's dark, and I try to immediately restart the game, it keeps happening like that, when I re-login it goes back to home with the portal closed, when I continue it stays like that

[umbral basin]

looks like u get the soft locked bug ~~someone please put the message link ~~

[hexed plume]

How to get out of Eden/Stormlock by Tib
#questions-and-help message

How to get out of Eden Alternative by Currently
#questions-and-help message

How to Escape PNR from Aviary by pingubot
#seasons-events-chat message

[restive dirge]

I've tried reporting a bug, but I don't know if my report is correct or not, can someone help me?

[honest plank]

wasn't there a brown piano somewhere or is my memory tricking me?

[slim bolt]

Hello everyone !

[jade scaffold]

Does anyone know why Sky light awaits was changed I just wonder

[dapper hamlet]

But i dont want to change the google account ..i just wanna be able to type it

[umbral basin]

you can try those methods sent by Tib first. if it's still not works, u can contact support

[slim bolt]

With the 5th anniversary blue cape IAP I’ve seen we can go in future to aviary once the event finishes. So I was wondering, the streams will be available too? Or they’ll be away forever?

[cursive lantern]

I'm thinking it's a similar issue, and the steps in that guide should make the menu show up.

[restive dirge]

okay thank you

[winter rock]

There's a non-obtainable (seen on one of the dev spirits at the office during the performances) black piano, but not brown

[hasty delta]

do the days of mischief cosmetics cost event currency or normal candles?

[hexed plume]

Both, even hearts and IAP

[hexed plume]

I don't remember a brown piano

[sudden panther]

To all those who were there when Turtle was broken, how long did it take TGC to fix the issue?

[willow dune]

Why no ts today? 👀

[hasty delta]

Ts already left

[vast swift]

Because TS only come every two weeks, next TS is next Thursday

[hexed plume]

They come every 2 weeks on Thursday not every week

[willow dune]

Oh which one came last time? I forgot

[hasty delta]

Scarecrow farmer

[willow dune]

From enchantment right? Ok now I remember haha

[willow dune]

Ik I've been playing for over 4 yrs 😭 just don't keep track anymore

[slim bolt]

Nobody know?

[winter rock]

some of the content from the cinema will still play through a schedule as stated in patch notes

[honest plank]

the streams should be available, also the galleries, and the fest activities inside aviary (ball game, oreo, parade, firework)

[slim bolt]

Ok thank you both of you

[graceful geyser]

The lyre that you get to enter the season room, is it permanent and how do I get it back, I unequipped it and it’s gone 😰

[fast dune]

Itll be gone once you unequip it, but you can get it from laughin lightcatcher in daylight prairie permanently

[graceful geyser]

Thanks

[blazing ridge]

Become a Known Issue at April 24, 2024 : #known-issues message

Fixed at May 23, 2024 - 0.25.5 : https://thatgamecompany.helpshift.com/hc/en/17-sky-children-of-the-light/faq/1323-patch-notes---may-23-2024---0-25-5-264243-android-huawei-ios-pc-playstation-switch/

[jade scaffold]

How do people get these bruv

[fast dune]

#roles

[blazing ridge]

#roles

[winter rock]

the last one is for being active in genchat

[main tide]

the first one is...

[fast dune]

Additionally, if you'd like a mischief role (roles that give the icon next to your name):
How to Get Mischief Roles by AL
#questions-and-help message

Mischief Roles visuals by xiaoao.zz:
#questions-and-help message

[sudden panther]

My goodness! A whole month!???

I'm gonna die doing cr without Grandma 🥲

[blazing ridge]

No you won't.

Grandma shared WAX with Turtle.

So there is still Turtle offer you the same 1000 wax per day as grandma did.

2 visit max.

[upbeat gull]

guuuyyysss.. do we know next ts location yet?

[dreamy sun]

nope

[sudden panther]

20-30 mins of added gameplay 😭 But thanks 🙂

[upbeat gull]

when do we get to know? 😭

[blazing ridge]

When it is announced in #news

[main tide]

unless tgc went surprise, or else next week

[blazing ridge]

Or may be next month

[dreamy sun]

there's reveal 2 days before visit. We also get hints at the start of the month but since this ts is aug.1 it may be earlier

[fast dune]

~~last time a ts came on the first hints were still announced that day ~~

[honest plank]

at the current performance with the invisible flutist, one of the peeps next to the stage say smth cryptic, does anyone know the meaning? I think the translation is just off and makes no sense, it's "Oh, look at this primal/original sheep over there. Time to shine!" in English (and the word "Ursprungsschaf" doesn't even actually exist yet)
so, does anyone know what is actually said there?

[vast swift]

I mean it's German, every word you want to exist, can exist

[honest plank]

true, but what is the meaning of it in that case??

[brave ocean]

Anyone know how much ppl needed to relieve a meditating monastic spirit (spirit in vault of knowledge) ?

[main tide]

you can do it

[fast dune]

One person is enough but the more participate the faster the obelisk fills up

[rapid aspen]

You can do it solo but just have to wait for around a solid minute

[brave ocean]

Okay imma try do it solo

[dapper hamlet]

Hi, dunno if im late to this but could someone maybe explain where to find today's daily quest spirit? Turns out it's one of the two I'm missing

[brave ocean]

Guess a little wait it's okay for me

[vast swift]

Respectful Pianist Location by Clement: #seasons-events-chat message

[dapper hamlet]

Thanks!

Guys help i can't find the last ticket at all (i already check the season event ticket places photo and i can't find it) is it glitch

[dapper hamlet]

Thanks you! But the bridge one doesn't pop up for me but the light honk thing is still there

[storm sparrow]

Did you perhaps collect yesterday's tickets right before reset?

[dapper hamlet]

I did collect yesterday tickets before reset

[storm sparrow]

It's possible the 4th ticket from yesterday was instead taken from today's tickets if reset hit while you were claiming it, if that makes sense? Or it's just bugged

[dapper hamlet]

Then i will report it thanks you for explain (i was so close to get that lantern )

[wraith oracle]

Where is the seasonal candle Clusters and the spirit of today

[summer talon]

is it possible for a winglight not to show on the map but it still be there?

[topaz kraken]

Is the web store working? I have everything set up correctly and it just doesn’t do anything when I try to purchase a pass.

[tidal tartan]

If its from the shard memories, then yes

[tidal tartan]

Should work

[tidal tartan]

Daily compilation by Io
#seasons-events-chat message

[rotund elk]

what is the command to see geyser's time again?

[vast swift]

!geyserwhen

[sturdy glacier]

A polluted geyser in Sanctuary Islands releases darkness periodically throughout the day, that can be burned away to collect Light up to a certain amount each day. ⛲

Event times : (These timestamps are in your local time!)

<t:1712559600:t> 》<t:1712566800:t> 》<t:1712574000:t> 》<t:1712581200:t> 》<t:1712588400:t> 》<t:1712595600:t> 》<t:1712602800:t> 》<t:1712610000:t> 》<t:1712617200:t> 》<t:1712624400:t> 》<t:1712631600:t> 》<t:1712638800:t>

[rotund elk]

thank you midra !!

[fringe mesa]

!turtlewhen

[sturdy glacier]

A resident Light creature emerges periodically from the deep waters of Sanctuary Islands to seek help from Sky children, rewarding them with Light up to a certain amount each day. 🐢

☀️ Event times : (These timestamps are in your local time!)

<t:1712562600:t> 》<t:1712569800:t> 》<t:1712577000:t> 》<t:1712584200:t> 》<t:1712591400:t> 》<t:1712598600:t> 》<t:1712605800:t> 》<t:1712613000:t> 》<t:1712620200:t> 》<t:1712627400:t> 》<t:1712634600:t> 》<t:1712641800:t>

[cursive lantern]

Also, the wl inside the Valley temple, and the one in the second part of the races where they merge don't show up on the map. There's also the credits wl that has no map indicator either

[mystic thorn]

Is it possible to get every item from this season with the pass, even if I’ve missed a couple days?

[vast swift]

Yes

[storm sparrow]

I could've sworn that you could see the credits wl, if you were to view the map shrine from inside orbit

[fast dune]

yes you can miss up to 16(?) days
Sky Season Calculator by Stoat
https://sky-season-calculator.netlify.app/

[vast swift]

You can miss 16.5 days yeah

[mystic thorn]

Yeah that’s great, cheers

[normal heart]

Anyone help me finishing aurora quest 2 in the underground forest? I can’t seem to find it

[timid gorge]

Wait what

Guys what does the turtle do, i just started playing four days ago and i found the turtle in the sanctuary about three times

[cursive lantern]

I remember checking to see if there was a wl on the orbit map shrine.
Another method that i haven't tried is to immediately go lose the credit wl after rebirth and then collect everything on the map to see if something doesn't turn off. But isle kind of breaks that test right now

[vast swift]

It has a darkness plant on its back that you can burn for wax and it leaves a wax trail behind

Wax trail shares a wax pool with Granny so it's not really worth it to stay around for it

Albeit atm Granny is broken so

[frank cradle]

Granny is broken so, turtle is the only way to tap that pool for now

[timid gorge]

Ohhhhh

I get it now tnx

[frank cradle]

tl;dr- turtle is a wax farm

[timid gorge]

Lol

[uneven mountain]

hi what to do here, can anyone send location of all quests in this guide

[vast swift]

All colored light quests guide by Clement
#questions-and-help message

[edgy frigate]

hi, sorry but is grandma already get fix? thank you

[vast swift]

No

[summer talon]

oh, not in any regular area? happened in the vault, or maybe she didn't notice it

[vast swift]

I am happy to report that it's just as nonsensical in English

[fast dune]

Iirc in vault the summit wl and the top wl on floor 4 have swapped indicators

[fast dune]

Also: Another wl that doesnt show up on the map is the one inside the Colosseum labyrinth in valley

[summer talon]

so could that be why the summit's didn't show?

ah, okay, that is pretty weird, i'll let 'er know

[honest plank]

yes, in case you haven't seen that yet: full list of all Wing Light Map Bugs by Stoat #questions-and-help message

[oak gust]

the fact there's enough for a list

[fading pumice]

I keep getting notifs on sky? Like the little red badge thing but when i open it I have no notifs at all??? Whaaatts that about?????

[summer talon]

thank you! ah, how i love seeing and explaining sky bugs

[restive dirge]

dint work 😦

[maiden idol]

anyone know where the spirit in daily is?

[brittle delta]

what is this blue glowing orb

[honest plank]

A soul!
The blue orb bug is a sky kid's inner light that remains after they teleport, more info by AL here #screenshots-and-videos message

[honest plank]

Respectful Pianist location by io and Clement #seasons-events-chat message

[upbeat gull]

how much ts more till 13lv of wings?

[gusty agate]

18 i think

[upbeat gull]

so like almost a year more if no ts group

[honest plank]

and if no new map wl with future seasons

[vital zephyr]

do the other colored shards give anything? I've never had the chance to see for myself

[gusty agate]

there's only black and red
red gives AC, black gives wax

[sullen lichen]

Hello, do you know what the memory of today's fragment is?

[honest plank]

black shard: 200 wax
red shard: 2 to 3.5 ac depending on difficulty

[honest plank]

no yet bc it hasn't landed yet

and hi rat :3

[vital zephyr]

oh ok thanks

[stray panther]

Is there only one children of light in the butterfly cave at the isle of dawn?

I already acquired mine but the map shrine says otherwise.

If this is a bug, how do I report this?

[sturdy glacier]

To report a Sky bug to TGC, follow the instructions at the bottom of the read-only #report-a-live-bug channel
You can also read more detailed instructions in the link below! ⤵️
#questions-and-help message

[vast swift]

Did someone use a command or did Skybot say that by itself

[gusty agate]

io did

[vast swift]

Icic, thought new keywords dropped

[civic iron]

Heyo! Which spirit would I need to complete their constellation to get the fireworks staff? I believe it's in one of the main constellations, but I don't know which? >.>

[vast swift]

Saluting Captain from Wasteland

[chrome igloo]

Bros, i need help. I just bought a pc and I want to put the same acount I have in mobile, but, I cant acess the mobile, b'cause my phone ins't more compatible. What should I do?

[vast swift]

Nothing really, you need a mobile to link your Sky account to Steam

[civic iron]

Thank you so much!

[vast swift]

Basically, get a new phone

[chrome igloo]

Lol, I'll try, I guess

[vast swift]

or if you know anyone with a phone that can run Sky, ask them if you could use it to link your Sky account, that's about it

[chrome igloo]

I have the same idea, thanks bro

[vast swift]

Np bro

[oak gust]

the one above your message? if so no one used a command

[vast swift]

Rat said io did which makes sense since io deletes his messages after

[oak gust]

dang my discord must be bugged then

[worthy hornet]

Does anyone know if the candle system changed? I feel like I’m getting candles more slowly when I do the same cr route as a few months ago

[vast swift]

Still the same afaik

[gusty agate]

they haven't changed within the last few months

[oak gust]

still the same, it might be cause your route used to include granny

[snow bough]

Did they already fix granny bug tho

[vast swift]

No

[red lodge]

is the constellation t-shirt and fireflies jar coming back next year? i DESPERATELY need to know cuz i missed the entire event and i'm pretty sure it ends tomorrow 😭

[vast swift]

Most likely

[craggy oracle]

is the sky anniversary still here? i just got back from my hiatus]

[sudden panther]

Let's say I go to do a CR in Vault or Forest. How do I ensure that all the candles are lit and darkness burnt? Server merger?

Honking? Or lighting one candle?

[vast swift]

The thing is they don't really say "this will 100%" come back a lot, so it's always just "speculation" but most of the time old items do return

[vast swift]

!youareinvited Ends very soon

[sturdy glacier]

Sky’s 5th Anniversary SkyFest starts <t:1720828800:F> through <t:1722063540:F> combining in-game and in-person events for everyone to be part of

Meditate in Aviary Village to visit the center of the SkyFest party 
🕐 See SkyFest in-game livestream schedule in your timezone in the pinned messages of #seasons-events-chat 📌

🔎 More Details: https://bit.ly/SkyPatch0260 🎉

[craggy oracle]

OH thank you!!

[woven aspen]

can you still get the wls in shard memories even if you finished the quest?

[vast swift]

Yes

However after you've done the quests the shard memories will always be random so it can take ages to get all 6

[woven aspen]

i see, thank you!

[honest plank]

you can't, merges happen randomly and you as player do not have any influence on that. if you don't get merged, you have to lit and burn yourself

[uncut mango]

No, You can type out a feedback in #live-feedback tho

[halcyon sage]

I forgot to forge the seasonal candle yesterday and i didnt claim one of the dailies. I only got 4 candles instead of 6. Am I now no longer going to be able to get everything?

[vast swift]

You can miss up to 16.5 days (99 SC) with the Season Pass so don't sweat it

[sullen kestrel]

Is there a limit to the number of tickets we can spend in a day? I spend some tickets on the random spell option from the anniversary staff and now it says check back in 6 days

[slim moat]

I think there’s a calculator somewhere with how many days you can miss.

[slim moat]

there’s a limit on how many spells you can buy.

[brisk glen]

Do partially completed surveys get sent?

[vast swift]

Here, by Stoat https://sky-season-calculator.netlify.app/

[vast swift]

Elaborate

[brisk glen]

Worked on a survey but it closed before I finished. Couldn’t rejoin it when I started the game.

[vast swift]

They don't get sent

[sullen kestrel]

Thanks!

[brisk glen]

That bites. Hopefully they had some of those ideas in the works already,

[vast swift]

You can always go to #live-feedback and type out whatever you suggested in the survey

[warm pumice]

I think they will but you don't have to wait, if you don't have enough event currency to buy it you can exchange normal candles for event currency (as far as I remember it's 6 normal candles = 1 event candle) in the office on the roof where they sell spells. Idk if there's a limit to how many you can buy but I bought 10 event candles few days ago bc I couldn't wait, and there's still more available to buy, so I guess it's infinite

[vast swift]

6 normal candles = 1 ticket, 2 ac = 1 ticket

And there ain't no limit yeah

[red lodge]

tysm y'all, i started panicking

[misty shore]

Hello, I have a small problem, my sky tells me that there is a server error while my connection is perfectly fine

[pseudo wasp]

where is respectful pianist

[stark schooner]

does anyone know if theres a possibility for either of the circled items to return next year?

[vast swift]

They will

[vast swift]

Respectful Pianist Location by Clement:
#seasons-events-chat message

[red lodge]

did you try closing and re-opening the app? it happens sometimes, don't worry

[misty shore]

Yes

[halcyon sage]

How do people record those shared memories where you click the camera

[honest plank]

"numbered items for specific birthday years are only available for their given year" - from patch notes, which means the shirt (as well as the headband and the wireframe cape) will not come back as it has a 5 on it for this year's bday.
The jar and the fan tho might come back.

[fiery pumice]

I blocked someone months ago and I can't see them in my constellation, and when i tried unblocking some they did appeared on my constellation but why the first person i blocked can't apppeare in my constellation? I've unblocked them last night, they should've appear today since the game already reset. I need answers

[misty shore]

Okay, thanks you

[hexed plume]

Probably your constellation is full and it's misbehaving?

[red lodge]

alright brb let me buy some tickets and get that t-shirt rq

[flat grove]

You can't get shared memories with camera

[halcyon sage]

You click their pov

[fiery pumice]

My constellation has a lot of space, i blocked those who are dead accounts and didn't comeback anymore

[honest plank]

they have returned in previous years, so there's a probability they will come back for future anniversaries too.

[fiery pumice]

Is there a possibility that i can only see them when they teleported to me or when they lit me?

[vague jetty]

is the server still not fixed yet?

[fiery pumice]

Will they appear on my constellation after meeting them or when they've lit my candle?

[hexed plume]

No posts on #known-issues and #quick-dev-updates so no

[hexed plume]

Probably it is connected to today's server anomalies. Try again tomorrow and if no success contact support in-game

[stark schooner]

thanks a bunch

[flat grove]

They bring the camera with them and use them while they are making shared memories

[honest plank]

they will be sorted first when they have lit you or are online. uncollected light has a priority in constellation over offline friends who did not light you

[red hornet]

this might be a bit random but do we have a list of spirits that made appearances in events and not sure to ask here (like during days of love we had rhythm & perf guide, light whisperer, belonging fam, etc.)

[hexed plume]

During events we most of the time get NPCs (event guides) which are not regular spirits

These event guides sell event related items

[red hornet]

yes yes i was wondering if someone has made a list on that here per event?

[hexed plume]

!wiki has all info for event related guides

[sturdy glacier]

https://sky-children-of-the-light.fandom.com/wiki/Sky:_Children_of_the_Light_Wiki

[hasty delta]

!daysofzoomzoom

[sturdy glacier]

A brand new event opens in the realms! From <t:1722236458:F> through <t:1724050770:F>, join the Tournament of Triumph that will have you running, leaping, soaring, even scampering through some of the best-known places in Sky

🔎 More Details: https://bit.ly/SkyPatch0260

[halcyon latch]

ZOOM ZOOM

[hasty delta]

has there ever been a season where it didn't have capes

[dapper hamlet]

Hey. Just a question. Why do a jellyfish keeps on following me in the office? Is that an anniversary update?

[vast swift]

No

[honest plank]

just a lil skyfest easter egg I guess

[pseudo wasp]

where is jelly fish cove?

[dapper hamlet]

Starlight Desert

[vast swift]

Starlight Desert, just walk along the clouds on the left and you'll get to the tunnel that leads to it

How to get to Jellyfish Cove by Art
#questions-and-help message

(Guide is a bit outdated, you need to sit in the TLP meditation circle since the tunnel shown in the guide now leads to the Collab Room and not directly to Starlight Desert)

[gusty geode]

hello, guys is this the tallest height?

[copper bloom]

No

[main tide]

Not the lamp we using btw

[copper bloom]

That too

[gusty geode]

here i was feeling kind of happy that i thought i got tallest height finally

[silk pollen]

Hello!
Am I doing something wrong or are the idle wax fireplaces bugged?

[hasty delta]

Yes most of them are bugged

[honest plank]

the only one that's not bugged is in Valley Temple Maze

[copper bloom]

Check on the right one let me see

[silk pollen]

Oh okay. Thought I was doing stuff wrong. Thank you!

[copper bloom]

Come backk, you might’ve gotten tallest, you’re just checking with the wrong one

[gusty geode]

oh, i will check tomorrow :')

[grand tiger]

hey, can someone tell me how to get the aurora wings?

[gusty geode]

need to sleep now cuz it's so late already

[copper bloom]

This is height 1 on the correct one

[gusty geode]

oooo ayt noted! i will check it again tomorrow, thanks for telling me

[copper bloom]

Height 0 would be taller than this

[prisma bay]

just a question, what else can we do with the tickets?

[copper bloom]

Nothing

[honest plank]

you can't they are not available anymore
if you wanna watch the concert, today is the second last day you can go on your own via the mannequin on top of Office roof. If you wanna go another day, ask in #looking-for-group-live

[honest plank]

you can buy balloon hat spells

[prisma bay]

oh

[summer talon]

if i don't get the season pass this season, when the ts comes, will it come back with the same items in candle prices instead?

[ashen robin]

hello! does anyone know wheres the wl in the shard memory?

[copper bloom]

Oh I thought they meant other than buy stuff

[copper bloom]

Yes all except the ultimate gifts

[hexed plume]

You can buy event exclusive items with them and spend them on blessings and shared memory spells

[honest plank]

the prices will change and season candle price does not convert to regular candle price 1:1

[hexed plume]

If the TS comes back, yes, but prices are subject to change

[honest plank]

it just got added to Plutoy's https://sky-shards.pages.dev/ ^^ check the first image

[prisma bay]

yeah i know that, but what about the event now? i think ive bought all the ticket items. what now?

[honest plank]

blessings and spells at the gift box, not the skyfest spirit

[maiden idol]

anyone know where the shard is and if its red or black

[hexed plume]

Didn't I just say blessings and memory spells? they are available for purchase on office rooftop! Tickets poof, only seasonal candles convert

[void quiver]

anyone else experience error in purchasing the pass?? I bought pass today and got my money deducted however it won't show. 😭

[honest plank]

check Plutoy's https://sky-shards.pages.dev/ ^^

[hexed plume]

You can bookmark shard website by Plutoy to know what shard color, when and where anytime:
https://sky-shards.pages.dev/

[worldly wave]

red & in jellyfish cove in starlight desert :)

[warm onyx]

Inside the Center Whale, unfortunately, we had the Whale Memory the last TWO Red Shards, so you may have already got it

[hexed plume]

!support - contact support in-game

[sturdy glacier]

Contact Player Support in-game: Tap the cog menu (top-right corner) → Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs

The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated!

[prisma bay]

ohh okay okay

[pseudo wasp]

how many wls are in this place?

[hexed plume]

Always one in each memory
Zero if you already got it and didn't loose it

[pseudo wasp]

thankyou!

[maiden idol]

aw its a whale memory???

[warm onyx]

Also note, that we had the Whale Memory the last TWO Red Shards, so the WL may have already been collected

[summer talon]

thought it was black shard today?

[hasty delta]

Red shard in jellyfish cove

[honest plank]

it's an uneven day, that's always red (unless no shard day)

[warm onyx]

It might be 4 times at Saturday's Treehouse Shard, hehe

[summer talon]

oh maaan i'm out of sync, okay ty ty!

[warm onyx]

Imagine if it'll beat the 8 Elder Memories back in October 2023

[warm onyx]

There'll be a Black Shard tomorrow at Village Islands (and Prairie Peaks)

[dapper hamlet]

Can someone tell me when the ts gonna come? (i wanted to make sure that my candles is ready)

[marble swift]

hi christian! never got the chance to tell you gj on the shards so gj on the shards :D

[honest plank]

!ts

[sturdy glacier]

The next Traveling Spirit is scheduled to arrive on <t:1722495600:F> (<t:1722495600:R>)

You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits

[dapper hamlet]

Thanks you! And another question is there any hint yet?

[ashen robin]

thank you! is this probably why i couldn’t see the wl in today’s shard? or did i just not look hard enough

[marble swift]

The whale wl is pretty easy to spot (iirc) you probable got it already!

[dry geyser]

Strange. It was the whale on sunday, on tuesday and today again??

[warm onyx]

We had the Whale Memory 3 times in a row now, one on the 21st, the 23rd and 25th (today)

[dry geyser]

grrrr

[undone wagon]

game just really really really REALLY likes whales i swear

[dry geyser]

no option to collect additional winglights

[marble swift]

Well there is three of them

[dry geyser]

yeah..no new winglight to collect. tsc

[civic iron]

Heyo! I'm trying to finish a quest requiring 'cyan lights.' Where can I find that?

[dry geyser]

Isle of Dawn

[uncut mango]

Enter prairie, walk back, it will be flying in the clouds

[dreamy sun]

isle of dawn, enter from prairie

[torpid ermine]

Anyone wants to do shrads with me please am all alone thereT^T

[dry geyser]

Its a mini realm between both. Either enter prairie and fly up back above social area or go through the temple of isle of dawn. the cyan light flies in the clouds. bit tricky to catch

[hasty delta]

#looking-for-group-live

[civic iron]

Ooohh boy
Well, thank you all so much! Time to catch me some cyan XD

[woven aspen]

how do you get to the hidden glaze, i already finished the quest

[summer talon]

ohhh okay

[dry geyser]

hidden glade you mean?

[woven aspen]

I MEANT GLADE, gosh im sleep deprived but i wish some glazed donuts rn

[uncut mango]

Which quest do you mean

[dry geyser]

https://sky-children-of-the-light.fandom.com/wiki/Crescent_Oasis

between the guide and the village area is an opening left in the clouds

[uncut mango]

Ah the deer area

[woven aspen]

ah...no wonder...i was staring the wall for a few mins

[dry geyser]

the sky wiki is a neverending source of help and information 😉

[woven aspen]

real, but sometimes its confusing for me especially at that ONE WL IN GRAVEYARD.

[dry bear]

may i ask what these things do? these are rewards from the nest challenge board

[dry geyser]

yeah true

[woven aspen]

finally 110 wls, just need to get the 10 in eden and i have 10 wedges

[hasty delta]

First one you can display instruments you have, which other players can use iirc, second plays sky music

[dry geyser]

the left is a music stand. you can put your instrument there to have a nice view of it in your nest, or put it in front of others to share. the right is a music shell, that does play 3 or 4 sky music melodies

[dry bear]

ohhh displaying instruments sounds so cool, thank you @hasty delta and @dry geyser!

[dry geyser]

sometimes people add those to their common rooms in the nesting workshop. if you like you can click through some. maybe you find and are able to take a closer look. thats how i did

[royal herald]

Where is the respectful painist

[peak mountain]

I'm doing a bunch of pages that I'm going to staple together for all the stuff you'd need to know about sky for fun rn. How many candles are there in daylight and isle of dawn? Minus seasonal areas? Cus I'm googling this stuff and it's not very helpful and was wondering if it's common knowledge lol

[dry bear]

awesome, thanks for the tip! i’ll try some out now

[dry geyser]

wasteland graveyard

its a leading-spirit-quest through the krill territory so be careful

but you can do the "face the krill" daily in one with it

[dry geyser]

there is a wiki page with an exact chart as to where to find how much light to collect in the realms

[peak mountain]

Tysm! I found it just now

[dry geyser]

also how much light you need for what candle

[honest plank]

All About Chevrons (by Art)
#questions-and-help message

(Note that the numbers are a bit misleading and the first five candles are 94 wax each, see Daily Light Collection Progress Chart by cmo #questions-and-help message)

[dry geyser]

sry dont mean to be rude. i just read a lot over the last months and found a very lot in the wiki

[honest plank]

no worries understandable, and e can help you find any resource or info you need
not me accidently copying Tethy's We/E typo not correcting that

[dry geyser]

only thing i wanna know so much atm is what the next ts will be 😄

[honest plank]

!ts we don't know who yet, only know when

[sturdy glacier]

The next Traveling Spirit is scheduled to arrive on <t:1722495600:F> (<t:1722495600:R>)

You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits

[dry geyser]

yeah, i know. i am just a bit impatient

cant wait for hints and for tournament to start

i read that you will have teams in the triumph tournament. does anyone hear sth about how they put you to teams? can you choose yourself? are you designed to one?

[civic iron]

Hey, all. Is there any guide here on where to find each light requested by the Enchantment Guide?

[dry geyser]

give me a sec

https://sky-children-of-the-light.fandom.com/wiki/Season_of_Enchantment

all the lights sorted by quest, incl video

[civic iron]

:0
Thank you so much!

[dry geyser]

you are welcome.. 🙂

[honest plank]

we also don't know for sure yet, it was not stated clearly in the patch notes. tgc said "teams will be assigned" but not how or by who

[dry geyser]

thx

[hybrid cloak]

You have beta channels for those questions, please refrain from any beta comments here!

[vast swift]

Don't think that's public knowledge

[hexed plume]

Not disclosed and it can depend on dev demand for testers on feedback and bug reports

[silver gazelle]

i’m currently at the shard and i can’t find where the wl is located can someone help me out

[hexed plume]

It should be in the right eye of the center whale if you haven't already collected (and lost) it before

[vast swift]

Should be in the whale's right eye (your left)

[silver gazelle]

thank youu

[wintry geyser]

Are the servers down?

[balmy ledge]

Hey, does anyone know if sky filters sky codes now? Lately I have to remove the hyphens to get them to send. I've even tried getting different codes to see if it was just the letter combination, and I still have to remove the hyphens

[honest plank]

this morning after reset there were some server issues, but not now afaik, if you have connection issues pls check your network or restart game

[dapper hamlet]

not now definitely

[balmy ledge]

Idk what could be triggering the filter, maybe just long strings of numbers does it, I guess it is what it is.

[hybrid cloak]

Channel is too calm if the servers were down..

[honest plank]

afaik it always did bc ingame chat is not meant to circumvent the need for candles to befriend peeps (bc codes are meant for friends outside of the game)

[vivid spire]

Does anyone have a candle run route written somewhere I can follow?

[balmy ledge]

Aight so it's not just me, I'll keep it in mind, thanks.

[hybrid cloak]

#questions-and-help message

[dry geyser]

did you try to type the numbers in words? worked for me last time

[flat grove]

I suggest you to search some videos on YouTube it will help you a lot

[balmy ledge]

I removed the hyphens and that worked for me

[silk moss]

we meet again QnH channel

I wanna ask, are the servers still freakin out? It had a bit of a tweak earlier

[hexed plume]

How to get candles fast by Tib + facts and beliefs
(15 candles in 35-40 minutes)
#questions-and-help message

How to get 19-20 candles fast by Tib
(Which areas are best to skip)
#questions-and-help message

doe keep in mind grandma is bugged rn..so here
Granny Alternatives by Kat
#questions-and-help message

[silk moss]

Could anyone tell me what the server issues are actually? I'm scared of even openin the game cus I'm worried it might be one of em game breakin bugs

[honest plank]

The server issues were after reset and stopped about 1.5 hours after reset, so you should be fine rn unless the connection on your end does not work

[hexed plume]

Chat lag, login issues but for most players it's playable and for everyone it's safe ^^

[rich venture]

There is many and frequent disconnects annoying but not game breaking

[silk moss]

Yippee thank you QnH channel y'all r lifesavers
Have a good one yall

[chilly rampart]

is the seashell music player furniture thing still available and if so how do you get it?

[rich venture]

Visit the nesting workshop and check the pinboard

The leftmost is what you’re looking for

[stuck vine]

Will the oreo plushie come back?

[rich venture]

Most likely yes

Anniversary happens every year

[somber quartz]

Hey! I’m super late to skyfest, is there a schedule somewhere for the events? Also someone said there was an Oreo invasion, was that a one time thing or is it a regular event?

[rich venture]

The Oreoification happens to the aviary

And yes on a schedule

[honest plank]

There are 3 different sea shell music players tho nature waves (from Days of Nature), Skyfest party music shell (available for 33 ac until tomorrow), and the nesting board challenge one with different sky ingame music radio channels

[median anvil]

Aviary + Office Activities / Events / Performances Guide by Keru : #seasons-events-chat message

[honest plank]

Schedule by Keru also pinned in #seasons-events-chat in case you need to find it again

[halcyon sage]

How do they get this camera to move all around

[hasty delta]

Hacks, pretty sure

[halcyon sage]

Oh.

[hasty delta]

Yeah I accidentally got invited to a cr with a friends friend once and they were using hacks, it was just like that

[honest plank]

Legit way would be via warping to friends but it gets more complicated the more warping points you set. Warp candles with just 1x warp are def legit, kion has shared a guide with video on how to make those #questions-and-help message
But if it gets more sus than that, then you can report those candles, tgc will investigate

[hasty delta]

Didn't know that existed legitimately, but it seems like a lot of work to make it happens so this is kinda suspicious wouldn't that mean the person recording would have like that whole server filled with their friends and her just warping to them consistently?

[halcyon sage]

How many friends have to like a shared msg before it's public

[shut knot]

1

[halcyon sage]

Just 1?

[shut knot]

That is indeed what I said, yes

[halcyon sage]

Lol I was just confused bc I read it's like 10 or 15 a while ago haha ty

[shut knot]

It has never been that many, ever

They changed it from 3 to 1 not long ago

[still bluff]

Hi guys
Does anyone know where the shards will be falling in vault of knowledge today??

[balmy ledge]

It's in the jellyfish cove, starlight desert

[still bluff]

Tysm!!

[median anvil]

First shard has landed and will end in 2 hours and 7 minutes.

https://sky-shards.pages.dev/en by Plutoy.

[pseudo wasp]

can all three height spells be same?

[spark rock]

Is it anyones bday

[balmy ledge]

I'm not sure I understand what you mean by "be the same". Like they all make you grow the same direction?

[sterile fossil]

This would be a better question to ask in #general-sky-discussion

[spark rock]

Ah ok thx

[pseudo wasp]

yes... I want to be smaller but all three made me tall...when im already tall...

[median anvil]

If you are using the resize potion, the height is random.

[pseudo wasp]

any estimate no. that will make me small...?

[median anvil]

Completely random.

This might help:

All You Need to know about Heights and Resize by Art
#questions-and-help message

[iron kraken]

Hii I've just finished the 4 quests of the Aurora season and wanna know the times for the concert 😄

[median anvil]

!concertwhen

[sturdy glacier]

The Wings of AURORA item gives the wearer and the friends they hold hands with the special ability to view the concert in one of its six time slots.

Concert times:

<t:1712566800:t> 》<t:1712581200:t> 》<t:1712595600:t> 》<t:1712610000:t> 》<t:1712624400:t> 》<t:1712638800:t>
(These timestamps are in your local time!)
🔎 More Details: https://bit.ly/SkyConcert

[naive turret]

Hello! Whats the shard command?

[iron kraken]

Thank you !!

[winter rock]

There's no shard command

~~Hi Chris and Al ~~

[median anvil]

There is no shard command but you can use the shard tracker by Plutoy.

https://sky-shards.pages.dev/en

[naive turret]

Thank you!

[light belfry]

Who is the next ts?

[oak gust]

really cutting it close, going to be hint 1 day, answer the next

[oak gust]

answer will be tuesday, hint maybe monday who knows

[strong tulip]

The recording of a memory can be paused by opening chat, so you only need one friend, can't these steps just be repeated for adding extra warps?

Wait, nevermind, it has "pausing and re-recording", which would discard it, right?

[frank warren]

Hi! Is grandma working yet?

[oak gust]

not yet, she had a workplace injury, it takes awhile to heal

[mellow pike]

dang, i was about to ask too

[oak gust]

just wait for #news there'll be an update if she's fixed

[umbral basin]

as long as the chatbox still appear and you're not holding anyone, the recording can be paused

[fervent pilot]

where are todays seasonal candles?

[mellow pike]

TGC better not be treating grandma badly just to push people buy candles

[median anvil]

Seasonal Candle Locations by AL
#seasons-events-chat message

[umbral basin]

i personally prefer to use tripod mode when doing it so i can warping many times

[strong tulip]

I assumed re-record meant restarting the recording, but if it's just pause and resume, then it makes sense again.

[umbral basin]

yes, the person there just did the first memory candle so the friend can offer hand, so he/she can click the hand button in normal camera mode.

but if u're using tripod mode, u don't need to do that because u can directly warp to the friend. and by using this, we don't need to go home. we can start from any area.

[jolly loom]

[junior cipher]

Does anyone have the list of Tournaments' cosmetics and prices?

[median anvil]

!tournamentwhen Prices in patch notes

[sturdy glacier]

✨A brand new event opens in the realms! From <t:1722236458:F> through <t:1724050770:F>, join the Tournament of Triumph that will have you running, leaping, soaring, even scampering through some of the best-known places in Sky

🔎 More Details: https://bit.ly/SkyPatch0260

[lean knot]

Hellooo, does anyone know where i can buy the sparrow/moth capes? The skyfest area is now where the shop used to be ;-;

[frank warren]

Awww, get well soon grandmama

[median anvil]

Can be found in the aviary event shop but can't be accessible as going in the shop currently takes you to the office. Have to wait until the event ends.

[lean knot]

i see, thank you!

[strong tulip]

You can oob inside the clothes shop and sneak in from behind the building

[cursive lantern]

You can try this method by Honey
#questions-and-help message
But if that doesn't work, you have to wait till skyfest ends

[broken heart]

When is Olympic event?

[cursive lantern]

!daysofzoomzoom

[sturdy glacier]

A brand new event opens in the realms! From <t:1722236458:F> through <t:1724050770:F>, join the Tournament of Triumph that will have you running, leaping, soaring, even scampering through some of the best-known places in Sky

🔎 More Details: https://bit.ly/SkyPatch0260

[broken heart]

Oooh okay thank you~

[fluid rose]

is grannys working yet?

[median anvil]

No, will be fixed in a future update. Keep an eye on #news and #known-issues.

Granny Alternatives by Kat
#questions-and-help message

[umbral basin]

where can we find all the commands/keywords like this? just curious

[fluid rose]

thank u!

[cursive lantern]

Sadly, there is no list. They must be learned through observation
You can also ask if there is something specific you're looking for.

[strong tulip]

Wait for mods to leak them

[jagged night]

Guys what is this ball they're playing with, and how can I get it?

[lyric patrol]

Can anyone tell me where can I enter the code my friends send me to add them in sky ?

[shut knot]

!qrcode