#📋︱feedback-discussion

1 messages · Page 33 of 1

strong grove
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Gen 6

feral heath
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Monkeeey BlushFrog Hugssss

oak cobalt
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Dhananjaya di Silva ?shocked_froggie

strong grove
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😅

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Gen6

wide wraith
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are all your resonating heros to at least 4 star?

strong grove
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I look forward to updating the appropriate three

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A recommendation is required for that

wide wraith
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need to know what you do in your alliance

blissful merlin
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So I’m on Gen 5, and the 3 I use is olly, Kira and Aoi. But I use Kira mainly. I’m a rally leader so Kira is my main march. Aoi is also used.

wide wraith
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for example Olly is good for CC, Bunkers or ACs

strong grove
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For cc.svs

wide wraith
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Mikoto is my goto hero because of her healing

tardy night
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Do not touch resonance heroes unless you're mid spender or higher.

wide wraith
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but i am Gen 11

winter canyon
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Olly is much more powerful than any other hero except Angelica

wide wraith
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nah nothing special about Olly except in CC/SvS

strong grove
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Infantry- olly.
Rider.-
Hunter-

tardy night
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Simple reason - you have to work on

  1. Skills of normal hero
  2. Nodes of normal hero
  3. Skills of resonance hero - upgrade again.
  4. Resonance level of hero

If you aren't mid or higher, you got no business with resonance heroes. At best focus on one.

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And if you're low spender, by the time you have both skill of normal and resonance hero high enough, you are guaranteed to have a stronger resonance hero to contend with.

strong grove
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Thanks everyone

neat monolith
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Exactly, stop spending. Create a competing game instead. Or simply find another game that is more fair and honest, instead of fraud and scams.

slate badge
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Build them slowly, no rush

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Dylan needs to be 7, so maybe take mikoto first for pve like trap

strong grove
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Lavel 7 😬😬

tropic echo
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Ppl who still crying for gift codes at least edit your copy and paste complaints there had no gift code sharing yesterday or Saturday

feral heath
tropic echo
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Look at the October voting session 85 votes for gift codes when I was there and the ones concerning better gameplay , to fix bugs and issues that will make the gaming experience for every player got less votes cause people . To me it looks like ppl just voted on gift codes and does not Care for anything else . Anything about give me this or give me that always gets the most energy from players but making a stance against alliance duels or no one supporting new heroes is met with a very mediocre response from players.
People still have issues with troop loss but no one pushing that except those affected

feral heath
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We all understand that its frustrating but while keeping reposting this other important topics will be missing in the reporting channel with that ongoing. BlushFrog

tropic echo
feral heath
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Yeah its sad unfortunatly

tropic echo
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I want to write feed back on something but as mentioned on feedback voting it will get lost wirh all the gift codes stuff

feral heath
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Yeah 😦 and to be honest we collected almost 40.000 votes on it. If there will be no reaction now.. spamming more about it wont help. It just gets more frustrating for other important topics cause they getting missing

tropic echo
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There have some pretty good feedback on the stress we are currently experiencing or ongoing stress and those has so little votes it is disheartening

mighty gorge
feral heath
tropic echo
mighty gorge
feral heath
tropic echo
feral heath
tropic echo
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Yes mods are overworked for no real reason to be honest

feral heath
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Usually every Feedback should be written only one time and getting upvoted. But it wasnt really possible to do that StitchSad

mighty gorge
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I firmly believe that debacle and repeated crying created unnecessary work for the mods, and actual real problems that needed and still need some weight behind them, don't get it currently because they are lost amidst the spam

tropic echo
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Yea , I like the new system a lot and I Try to remember to scroll through daily but now I don't wanna will wait till it dies down and post about what I want and most likely event will be done 🤣

feral heath
gusty dove
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that is my feedback, but thanks for reminding me

feral heath
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I fully understand you. And I hope it will slow down soon so other topics can be heard aswell Hugssss

gusty dove
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ok

feral heath
feral heath
sly lion
# gusty dove i gave up hope 😦

Am glad you have given up hope. Players should continue to spam the recent actions and atrocities committed by SOS. Literally stealing items from peoples bags. I have spent well over 20k$ in this game and will not spend a dime after these blatant actions. It was not the players fault. If you skip passed this just to complain about minor game issues, you are making a huge mistake.

tropic echo
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The game has come a long way due to feedback but those were for the entire community we need to stand together for a better gaming experience and not only when affected

gusty dove
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i appreciate that, you guys to a great job here, really.

mighty gorge
tropic echo
feral heath
sly lion
tropic echo
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Players should have all came together from the 1st instance and say taking items from their bag was wrong

mighty gorge
feral heath
tropic echo
sly lion
sly lion
tropic echo
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If they did this multiple times why the issue now,they even put wrong rewards to, and when players got them they took it back , been like this from 1st year

feral heath
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Unfortunatly during anniversary it happened aswell. And this is not the first and not the last game doing rollbacks.

tropic echo
gusty dove
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This whole free code spam from last Friday is a complete fail from the devs.
Its was so clear that both sides will complain,

  1. the ones havnig spent hours to collect the codes and get them removed a day later
  2. the ones that didnt get the codes, because they see people getting codes for free, for which they spent several hundreds if not thousands of $$$.

What the devs did, was just guaranteed to be a complete fail for all players.

sly lion
tropic echo
tropic echo
feral heath
sly lion
sly lion
tropic echo
feral heath
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I encourage forwarding it. Being angry about it. But spamming about it I wont encourage cause there are other topics that get missed from other players. We are all one community and everyone should be heard with every concern/suggestion.

tropic echo
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The 1st time I think was the 1st halloween event 4 years ago

sly lion
feral heath
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We forwarded it. More we cant do right now unfortunatly no matter if you go on or not. You think a dev will read through the channels ?

tropic echo
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Well look at the feedback voting so much votes on gift codes but not on all the other important isssuez

gusty dove
feral heath
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Sorry for my wording. It was a failure

sly lion
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Even though I spend way more than the average person, I know I won’t hurt them by not spending alone, but I simply can’t morally keep spending on a game that would steal from its players.

sly lion
feral heath
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And then? We are all the same frustrated. I dream about this since friday

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What does it help? - nothing

sly lion
feral heath
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We dont forget about it. We forwarded it.

sly lion
mighty gorge
feral heath
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Im sorry but I cant agree with you on that point. Its not the same. We are not ignoring anyone or any issue. We listen, we hear you, we do all we can to forward everything.

gusty dove
feral heath
tardy night
# feral heath We dont forget about it. We forwarded it.

Tell me one thing.

You have an archivist, an lmod, a tmod, a smod.

there's no feedback supervision role for exclusively maintaining outstanding issues, bugs, that get listed with a response and ETA. Yes?

It was turned down by Devs. Know why?

gusty dove
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what does it help to post any feedback?

feral heath
marble grove
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I swear I had 60d worth of vip shocked_froggie shocked_froggie

feral heath
gusty dove
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I hope you will keep you hope 😅

feral heath
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I will jump out now and go get eat something Hugssss

feral heath
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Thank you - like I said my dms are open I will listen Hugssss

tardy night
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Would be one fun thing. Getting admin or bot rights for this server for one day to data mine the feedback channel. Simple text analysis. Nothing significant.

gusty dove
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.... and try to train an AI to conclude that the feedback is "overwhelmingly positive" ™️ 🤣

tardy night
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Many peeps here could do it.

For the real fun, we compare with updates in game info and game updates channel.

carmine summit
feral heath
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No. Spamming is not the way to go. We try to make votes as current as possible Hugssss

carmine summit
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Btw still don't believe even with spamming it is anywhere close to 40k

mighty gorge
feral heath
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Im eating - and I get grumpy if I get distracted while eating Hugssss

mighty gorge
carmine summit
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That would be 400 posts with 100 up votes on every single one

feral heath
carmine summit
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That leaves 38k

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🤣🤣

feral heath
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Go ahead and count all upvotes together from this post down + all talk about it from all other channels and feel free to tell me your count I happily listen Hugssss

carmine summit
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Lol say what

feral heath
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If you dont believe us there is unfortunatly no other way to do it BlushFrog

mighty gorge
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Personally you can't count it like that, you can only logically assume people can vote on one post. So 1782 votes. Obviously there will be a little variance, but you can already see the potential for discrepancies if its repeated over the course of 2-3 days

gusty dove
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how many members does this server have? 😅

carmine summit
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Uh huh let talk about feedback reporting how many are there after all that is where people are told the devs listen

gusty dove
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btw hi Syclo 🙂

carmine summit
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Good one secure

feral heath
carmine summit
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Hey bud how are ya... sry but that 40k is pretty funny to me

gusty dove
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im good 🙂
Glad to see you here ☺️

carmine summit
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Good to see you

gusty dove
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im [R3D]Alminator in 178 😉

carmine summit
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Oh dang

feral heath
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Like I said if you have a suggestion about Feedback reporting system head to our leadership and tell them. I unfortunatly cant change it Hugssss

carmine summit
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Good name

feral heath
crude epoch
carmine summit
feral heath
crude epoch
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So don't talk please about spam when we are angry that greedy devs stole our items. And we have all rights to write about it and complain as much as each one biocap which they stole, will be back in our bagpacks.

tropic echo
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Whatever decision will be made sadly according to what the devs seems fair whether no not the spamming continues

feral heath
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Im angry aswell about this mess. Alot of you lovely people dont understand we are humans and also just playing the game. Being mods is just extra voluntary stuff we do to help the community. But unfortunatly our ways to help are very limited. And believe me we wish we could do more.

tropic echo
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A million more can come and say the same, vote the same but the devs are fully away what is the problem and what players said they want

feral heath
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Thank you Hugssss

tropic echo
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Also some ppl dm mods ,write mods in game etc so whatever seen is always more

stable cosmos
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The absolutely useless CMs could also provide feedback on our feedback. If this stuff is making it to the devs tell us whats being turned down and why. No and we don't wanna are perfectly fine as responses. Cos they are at least responses which is better than the brick wall we have

tropic echo
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All players should get compensation for taking part of the event no one is saying no to that cause it is hours they dedicated and wasted and some got more taken away or had log in issues .
So a good compensation needs to be done spamming just want help they have their numbers already

tropic echo
tardy night
tropic echo
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Simple thing like the new hero gear thing, why didn't we get an in dept guide as yet for this new feature in game to give us the head up

feral heath
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Im a Mod cause I wanna listen, cause I wanna help they ways I can. There is no other reason behind.
But I will head offline and go to bed now have a good evening everyone and good night Hugssss

tardy night
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Your duty is in helping players. When the crowd is not being disruptive, and all folks ask for is a CM to answer - they get a mod wall.

Unnecessary shielding. The helpful aspect of mods is to help the community via guides etc. Guess if you get any info to help there? No.

mighty gorge
tropic echo
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I am off to but please players there are much useful points needing upvotes besides the code issues

tardy night
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The angry horde only cares about issues they face. 🤣shocked_froggie

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Funny how many did not know how long inventories have been raided for.

tropic echo
tardy night
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The best channel in the server to this day still remains #⌛︱bring-em-back

The utter lunacy 😂😂😂

Told everything necessary to know why funplus does whatever it likes.

tropic echo
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The amount of bots that went on sc . I did not ask 1 person to come back , it isxlike condemning them to game hell

tardy night
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I mean - none figured it was a ploy to get discord activity higher. Or they would have that code shared on Facebook etc. Where former players actually lurked.

And most of them didn't even care to think of what they were doing. Paste code. Run along.

Do peeps REALLY think funplus is dumb enough to recruit people in an old semi inactive discord server? Have none of them seen the noise on discord that even active players ignore.

tropic echo
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Twice our state faced bait and switch rewards for hq, f2p spent to get the snowglobe and haunted hq and when they got them got it taken away saying it was a mistake compensation was a 30 day skin of their choice😪

tropic echo
harsh owl
harsh owl
tardy night
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Which particular area do you like focusing on? If it's hero exploration, olly is excellent cuz of regeneration and long range hits.

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Inf heroes suffer badly from their limited range in attacks. Makes you have to shield them often enough. Olly hits almost as far as hunters do in challenges.

unreal lichen
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In October, player angry to SoS increase 25% that's a lot

harsh owl
balmy bone
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I am waiting my giftcode items back. If there wont be any response, I quit this game. They will not treat me like garbage anymore. I spent hours redeeming them and sharing, I was so happy and devoted to this game. Its all ruined and I cant get over it since then. I cant forgive theft of items that I earned with such a big effort. Its disrespectful.

digital glacier
steel musk
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I am back.. Any news about codes ..

steel musk
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just to force players spend to try beat them but there is no way.. how you will beat someone who get free items and taking all bundles for free

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and plz don't tell me devs can't give free items.. as they can steal us ( codes ).. they can give free items..

mighty gorge
steel musk
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i know they won't answer 🤣

vagrant parrot
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this entire discord server is a joke. Mods reply but nothing is solved. Devs are a joke.

mighty gorge
# steel musk It's same if old system or not..most top 100 are devs accounts.. few only who re...

Whether or not they are developer accounts remains to be seen, they do however have sponsored players that receive goods/content FOC. We had one in our state, and in a large % of cases when new gear/content or otherwise was released, they where maxed in the space of a few weeks. Even if you purchased every bundle in that period, it would never have been possible without help. Maybe had they not made it so obvious by telling everyone to 'spend more' then he might have been able to stay under the radar.

That said, you ask anyone, or push the question and all of a sudden there's silence and tumbleweed and mumbled words denying such things occur. Everyone knows it happens, but no-one admits it does.

terse agate
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Dear cm’s and/or devs,

The game is currently a hot mess and we hear so little of you guys (basically nothing)….

  1. I am glad you all had your National holiday, but while you were gone, a bug on alliance duals appeared, not all players got their troops back… Due to your absence, it seems to be more of an issue, since it took more then a week and still it wasn’t fully solved for ALL players. When will this fully be solved AND how will these players be compensated?
  2. The code rain, the one players loved, for the first time the PLAYERS were excited and thrilled. Then FP found out this was a mistake and instead of going to the root of the problem, they decide to take it from the backpacks of the players, while doing so, taking a bit more every now and then, this could have been solved by going to the root and leave the players’ backpacks untouched. How are you going to compensate this all?
  3. The roll back caused login problems for a lot of players. And since it was right before SvS warfare stage started, people couldn’t login and gotten zeroed or lost their rank. How are these players going to be compensated?
  4. Still we haven’t heard ANYTHING about the special states, are the special states going to be compensated in a way they become regular compared to their (new) matching pool??
  5. Rewards throughout the game are outdated, VIP rewards, all stores, most event rewards and special events are just copy paste, where they DID change the number of pearls to be earned (less), but the ranking rewards are still the same. When will the rewards and stores be updated?
  6. POW was up at reset, then taken away a few hours later. What happened? Will we get information about this? Compensation for time spend or for players that missed it?
  7. More communication was promised, we currently see no communication. IF there is a message, it is send too late, AFTER updates or roll backs are done. Are you going to improve your communication?
terse agate
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I know, but currently none of the cm’s or devs seem to read anything…..
Sooo, I need to repeat myself????

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Getting so tired of all of this

candid raptor
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We all should quit, they would cry 😂

terse agate
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And the list only gets longer

terse agate
candid raptor
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Ikr

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I am at the edge of refund all the money I spent and move to another game, since devs here seem to dgaf about players and give an answer

terse agate
weary nebula
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I would like to thank the new team managing the game : I noticed since they have no experience in that game, I have reduced my time in playing by half. It has been a long time since I played only depending on the type of rewards. Because of that A lot of events are useless because they are not fixed yet. Goodbye!!!

winter canyon
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Why Path of Water was removed? It was there last night between 2-6 utc, but now it's gone...

umbral cliff
weary nebula
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If half of event are useless only dummy will spend money on it ! ( sorry drunk thoughts)

umbral cliff
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Hi fairy it is reported here #🐞︱bug-reporting message many players seems to have the same issue with pow if you want to submit anything from your side you can and let people upvote it also you can contact customer support in game and inform them regarding this issue if you want any help with reporting feel free to dm me thanks

weary nebula
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I have a compile list of useless events for long time player :

  • plague zone. No comment, you know !!
  • trap ( if some are playing is enough to receive the reward for who are not = plane )
  • svs ( once every 4 weeks when it is local). If not local since they are not a lot of players ,playing 10 minutes in 2 rally is enough for rewards.
  • alliance duel : since no reward , I use my migo jocker Coín I saved only for it
  • azure heist ( there is no certificate of honor in it. We play only for migo 10 minutes to have the 40k points.
  • alliance showdown : no value add in Store because they have still not fixed Troll squad event !!
  • troll squad : nobody can improve it anymore ! completely useless
  • Friday fortress event : completely useless since they have not fix troll squad and the booster has no value since plane and behamout !!!
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And I am not a spender ! Imagine the list of event for spender! It must be bigger !!!!

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A lot of issues have been reported so many time by players in feedback-reporting !!! Unbelievable! The game is 20% broken !!!

opal hound
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Our complaints been posted in october feedback channel. We should give a ✅

weary nebula
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I lost motivation, I warn my alliance that I reduce my activity by half. I prefer watching porn ( lol joke )

wise plank
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Mods are the problem, stop supporting this scamming organization

weary nebula
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I am not Hamas, I play not for the joy of killing, this is the only game where your troop are eternal, only wounded 😬😬🤣🤣🤣 ( drunk sorry) but funny ?

wise plank
vagrant lance
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I would line to ask an honest question from the mods. Do you guys think collecting feedback and upvoting them is any useful?

gritty fiber
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Honestly, am not sure how it affects their time table.

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There have been some things that have been fixed incredibly fast and some we have been feedbacking since the first few months the game opened.

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The Troll squad is an example actually of them listening to feedback. They ended it after that one generation.

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Previously there had been another generation tested and planned, then cancelled

vagrant lance
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Because for me, how i see it, a succesful feedback is a place that results into changes at least every once in a while. Some changes never get to production, that is understandable, but based on what I have read here, 99.999% are discarded.

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Can you tell me any 5 feedbacks that actually resulted a change? And I am not talking about the minimally changed rewards in stores as it is not done even half way.

gritty fiber
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From the beginning of the game? Yes of course.

vagrant lance
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The reason I ask this is, people are asked to give feedback, as a means they feel listened to. But I dont see any changes

gritty fiber
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1 big one was players wanted more space in their settlement to display the decorations, so they created the Isle…eventually

vagrant lance
gritty fiber
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😆 my timeline is not that great but i can try

vagrant lance
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For example from the most upvoted monthly feedbacks. Island is one (with a money-making twist, of course), I can agree to that

stable cosmos
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I don't think the bug fixes around major events count btw. Only where improvements or changes are asked for. And yes there have been a handful. But barely any overall given the volume of feedback

vagrant lance
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Exactly. Bug fix is a given

stable cosmos
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The island is kinda one. Yes its more space but its not what was requested. Troll squad ending is a real one. Sadly its now 100% out of reach for everyone

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Soon as "limited" hits troll squad is dead for you

gritty fiber
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Here’s a “controversial” one…
Would you say making us choose 3 times for rr in order to open the field for more choices for match making was a good or a bad change? As opposed to before where you could pick 1 time and count on it?

vagrant lance
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I would not as time slots were actually taken away and the slots are very limited lol. But some may disagree on this one

spice jungle
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should have been opt-in, forcing it causes players to need to guess which time slots do not have any players in it to get the slot they want to be in

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as a tradeoff you could tell players who only select one slot it's their fault if they don't get a match at all

gritty fiber
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I also remember when we requested for a way to avoid pressing for each individual speed up.

gritty fiber
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Yes 🤣

spice jungle
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there should be a way to speed up training troops without needing that many taps

gritty fiber
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The plunder option in explore is a also good one that took a long very long time

vagrant lance
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True. That is a good one. So island and plunder. Any more?

charred swift
ember mantle
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Not to toe step but how about an obvious big one, healing outside of the settlement during svs

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Extra plane levels and behemoth levels twice

vagrant lance
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That was good too. Now we are are at 3

ember mantle
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changes to alliance duels repeatedly

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I can continue

vagrant lance
ember mantle
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but because of the out cry we got more

vagrant lance
ember mantle
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so it needs to count

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They didnt create a bug on some of the things changed

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they intended no healing etc

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I'll take a half point on it and meet you half way

vagrant lance
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So we are at 3.5?

ember mantle
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Yes but I only just started lol

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The fact is they do make small changes lets call them tweaks all the time, but most of the time we dont even consider those things, we are too upset over the big things. No one should have to ask for years for mm to be fixed

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Transfers

stable cosmos
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Some of the additions that we have asked for have been ages in the making and the bugs remain unfixed

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Nah. Transfers they gave with one hand and took with the other. Thats a net 0

ember mantle
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we begged for a way to change states that wasnt 61 days of nothing and they gave it to us, huge undertaking we werent happy cause it cost a lot

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I'll meet you half way again

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Mergers also

vagrant lance
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Noooo transfers can be done if you have deeeeeepppppp pockets

ember mantle
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although they messed up when they stopped them and I think they need to tweak both systems they did listen

stable cosmos
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Transfers kinda killed mergers. And i thinkbthe rookie relo is gone

ember mantle
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Rookie is really for rookies now, has to be first time game is downloaded

vagrant lance
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My completely F2P 2nd account used to farm needs 40 tickets lol. Transfer takes roughly 3 years

stable cosmos
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I think half is too generous. 0.05

ember mantle
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I think I proved my point either way, the game does listen at least a bit and maybe they do not execute as we want but please dont say nothing is ever done. It isnt really correct

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Y'all may not remember but some of us do, players begging for transfers or mergers and willing to pay

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others liked the transfer but didnt want to pay

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so we ended up with it but sheesh only a few could afford that mortgage payment so then they put free tickets in store, then they added low cost tickets to some events

charred swift
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Every change is designed to earn FP more money, don’t kid yourself there is any altruism from them. That is the only time they make any changes. If they really cared they would fix the bugs and lags first.

stable cosmos
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I want feedback on feedback. Theres tons there. Some should be simple to implement but we never hear anything. Some they do implement, but they do it so badly it doesn't look like an improvement.

vagrant lance
ember mantle
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Rooster, Cyan imagine you're the owner of a burger joint and your customers want all the toppings free

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lettuce tomato pickle onion mayo all free

vagrant lance
charred swift
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I just seen how we get the red tickets in POW summit now, they just released the packs we can buy 🤣

ember mantle
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Now your customers want bacon and they are willing to pay

vagrant lance
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If I buy a burger, I expect lettuce to be included🤷‍♂️

ember mantle
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they are saying give us this we need it and we dont care we will pay, so you do and its pricey all the other customers are now screaming but toppings are or should be free

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do you carry that bacon for free or charge em, maybe you increase the price of the plain burger and free toppings but you charge them somehow for it

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No business gives away product its built in to the price or it is ala cart but you the consumer pay

vagrant lance
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Yeah. But now we talking if the feedback is listened to. Not should everyone have everything for free

ember mantle
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So which is the problem

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I replied to wrong comment and confused my own self,apologies

vagrant lance
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Lol. Feedback being listened to is different from bringing paid features to game

ember mantle
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Not if the feedback is asking for a feature

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Please dont get me wrong I think they need to listen more same as you guys do, but I am at least willing to acknowledge the times they have listened

vagrant lance
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True. But no one has said we dont care if it costs (Well excluding whales)

ember mantle
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I quickly figured out theres 3 types or groups in here, the whales who want what they want and will pay, the middle of the road guys who want what they want and will pay a little bit and the free to players who want everything the other two groups want for free.

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Problem comes in when the whales get what they want and it kills the other two groups

vagrant lance
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Now you are finding the root of the issues

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If every feedback listened to is only from the small fraction of the player base, this is the result. And the lack of communication from the company to the two other, but very much bigger groups, does not help

ember mantle
#

Exactly, the issue is there are at least 3 types and lord knows how many I havent encountered yet all wanting different things and who screams the loudest or pays the most changes from day to day and issue to issue. I dont honestly think they could win, There are just too many different ideas of whats wanted and needed

#

Conversations like these are essential in the coming together and crafting of solid ideas to fix or repair what needs to be addressed

weary nebula
vagrant lance
#

And, hence, the importance of a good customer manager, who says ”Thanks but no thanks” with proper explanation would be enormous

tidal apex
#

Scamming players is taking another level now. Check this bundle out.

#

4000% value when the only good thing in bundle is 100 red tickets

#

This 100 ticjets can buy you whole 20 plasma in shop lol

#

4000% value indeed lol

weary nebula
#

I stop spending 3 years ago. If you cannot spend more than 100k dollars, it is useless. this is because mainly only RL Matter.

vivid grove
# vagrant lance Now you are finding the root of the issues

To add a bit to the conversation one issue when I first became a mod was state merge and state transfer. Players were mad they couldn’t do this and asked for months. Some even said they would pay for the feature. And guess what. One of those is a pay feature. We have to be careful how we ask for feedback because a company is always going to take a profit when it slaps them in the face.

vagrant lance
ember mantle
#

I agree Rooster, but I find that most companies put the money into r&d in order to bring about new product which increases customer base and more sales. While this isnt an r&d type company I guess they would still see putting most of their resources into increasing customer base and sales as the best way to use the man power and talent they have

stable cosmos
#

I don't think the burger joint is a good analogy unless the entire burger is free in the first place. Otherwise you're already paying for the burger and its up to you to pay a little more. Free to money is a bigger step than money to a bit more money

vagrant lance
#

Yeah. I would buy that explanation if their player base or revenue would have even stayed the same. But since it plummets, their strategy is not really working.

#

Any wise company would reassess their strategy at this point

#

Unless they are pulling the plug 🥶🥶

stable cosmos
#

Less money would be more money. Anyone can afford $2 so their 150 million users can afford $2. But they charge $150.

ember mantle
#

So when we ask for extra I guess I am not shocked it's gonna cost more, just shocked by how much more

stable cosmos
#

In this case its more like we're all going to a homeless kitchen. Foods free. But better food is available if you spend. There are some people who think all the better food should be available free. This is only true if you sacrifice time. So you can have some of the better food if you work in the kitchen for a week. Where sos stuffs us is that the better food is never available regardless of time, or the time required for it makes it useless once you get it.

stable cosmos
#

Troll squad is, or was an ok example. You could gradually work through it with the stuff from showdown and bunkers and wherever grimm came from. Then they made it capsules but kept the frags as prizes. So now its awful both ways

pallid willow
#

Any news maybe from those who are in the ptr, have you seen any new count time or levels added at the airplane/formation system excercise levels? Or will it really end in 20 days? I ask cause these ones always go up to like 500 levels or something no?

ember mantle
#

Accck 20 days?! I guess I better get moving

spice jungle
#

doesn't help that level 250 is bugged kek

weary nebula
#

One of the things I skip in this game, because I am not a spender, are resonating heroes because they are useless the next season . Please tell me if I am wrong. Thanks

terse agate
# ember mantle I went with it since places like that dont charge for the cup lid straw and ice ...

However, the problem with your analogy is….. It isn’t correct, here is an analogy that is a bit better, I think.
Players are promised a boat. A good, functional boat. The ones that pay more get a better boat, the others a somewhat lesser boat…..
However all those boats are barely floating, we all have to keep pumping the water out. Whether it is a cruise ship or a rubber boat…..
And each and every time, the maker of the boat says, here is an upgrade, the more you pay, the better the upgrade….
But still, the boat is sinking, with each upgrade, the boat is sinking faster…..
We keep trying to contact the company that made the boat, ask the company to make it waterproof….
But no matter how hard we try, we can’t reach that company. While we say, no upgrades, since the boat will sink faster, the company still comes by, forces the upgrades and leaves us again…..
I understand one pays for the cruise ship and the other has a rubber boat…..

But is it too much to ask to give us a boat that floats????

weary nebula
#

I still prefer to live near the coast than in the middle of the desert 🤣🤣

terse agate
# terse agate Dear cm’s and/or devs, The game is currently a hot mess and we hear so little o...

@ember mantle and to get back to my feedback.
Point 1: I wasn’t hurt by this bug, I got all my troops back immediately, but there are still people that haven’t.
Point 2: As far as I know they only took the rewards from the codes from me, but it feels I need to make an ss of my backpack each day, since I start to loose my trust because of actions like this.
Point 3: I was able to login, but it hurts me to see others couldn’t .
Point 4: yes, that involves me, but also loads of others, why is it, we should agree with the devs to make our state (but also others) less competitive than the ones we are matched against, how is THAT fair? Other states are more liked by the devs????
Point 5: VIP12 players, that were about to quit, kept logging in daily, because the golden frags were so precious. Some of them decided to stay after all. That incentive is now gone. Rewards throughout the game are so so outdated. I used the do PZ, for the frags, but now? Is it too much to ask to keep the rewards based on the age of the state and based on what is needed to upgrade?
Point 6: I wasn’t hurt by that, because I slept, however some information wouldn’t hurt.
Point 7: Communication of this company is at an all time low. The silence is deafening.

carmine summit
#

I just hope the burger sellers don't try to say they sold 40k burgers to thier bosses

terse agate
#

I am no whale, no F2P either…..
But what I do want is a functional game, a company that communicates and fair play for ALL states…
Make the upgrades, like they were before, whales get them immediately and F2P have to grind….
Now, only whales get it and F2P don’t, no matter how much they grind.
And don’t punish states because they are in the wrong state pool, by skipping Migo, skipping hero gens or whatever….

#

So your analogy and your conclusion of the groups of players is way off in my point of view…

#

And each company has to make money….
But the product also needs to be solid, functional and usable.
If I buy something broken, I expect it will be fixed or they replace the product. That’s the best way to get retuning customers…. Customers that recommend your product to others….
Here we get a half broken product, we get additions to the product that makes it function even less and when we ask for customer service, we get ignored

ember mantle
#

Groot those are all great points.

frail path
#

Can we have actual 3D graphics mode in all states instead of just improved UI design, thanks. @merry scroll

#

Feels like playing pacman back in the 80's

stable cosmos
#

The improved ui design is gack

timber cargo
#

FFS, the game has been unusable all day. Can we maybe get some extra servers for all the damn money we spend?

sacred mica
#

@merry scroll still sleeping mate?

old oasis
#

Crimson Samurai what issues are you having?

stable cosmos
#

Tagging the cms is like throwing money in a well.

pallid willow
sacred mica
#

You guys got the compensation for the codes thing yet?

mighty birch
#

Not only code thing, FIX all the bug first

#

Only launch new item, never fix anything

tame jackal
sly lion
# tame jackal 🤡

They missed the point entirely. Not enough for me, still quitting the game. There was no bug, they made a mistake and stole from their players.

sacred mica
sly lion
sacred mica
#

Don't forget to leave a 1 star review and SCAM comment before you go . State of Scam

thorny hornet
#

i need about 60 more of those compensation emails to make it right

#

at least 60

violet pebble
#

I need at least 150 of those compensation email 🙃

violet bone
#

What's the point of giving it to everyone, it's just the same as giving nothing

sacred mica
#

Totally waste of time.

violet bone
#

Also that compensation is nothing compared to what people claimed earlier, maybe give at least a portion of what people got earlier

pallid willow
#

What a trash

sacred mica
#

Why did you release the code in the first place if you're not planning on giving it. State of Scam all over again

pallid willow
#

At least whiners won’t complain now since they got the mail too sO nOw ItS fAiR

sly lion
thorny hornet
#

i just realized, that compensation email is the same as 2 of the codes we got during the code rain. take away 160+, give back 2. seems about right. now let me bend over so they can shove another pineapple up there

unreal lichen
#

devs didnt listen...

#

instead of giving us our original rewards (at least) they just take everything & give us like 2 codes worth of stuff 😂

pallid willow
#

Well y’all know now, next time they mess up, and they will, in an update were we can take advantage of a real bug in game, let’s use the stuff right away and take it out of the backpack so they can’t remove, then we’ll see who laughs

tidal apex
tidal apex
# tame jackal 🤡

They still keep lying lmao...

"bug that allowed repeated usage of some gift codes"

No! All codes allowed only one use per player.

violet pebble
#

And there was players limit too

sacred mica
#

Yeah there's no repeat at all

outer seal
#

i can't believe, they really took rewards from codes which they sold, but they did it:))))))) i wonder if they returned money for those who bought codes?

unreal lichen
#

wtf

thorny hornet
#

he is not saying that they have done that, just that he wouldn't put it past them to do that in the future if people used the items before they had time to "fix the error"

pallid willow
harsh sun
pallid willow
#

Like formation system and even the circuits event etc etc

harsh sun
#

The game compensates with 2 code 😭

outer seal
tidal apex
pallid willow
#

Exactly

#

So, our solution for future exploits

balmy bone
#

6k bios? For real? For my 5 hours of life? Unforgivable

harsh sun
#

I have entered more than 100 codes. Then the game took it all away and gave me 2 codes😣

tidal apex
sacred mica
violet pebble
#

They took 317 codes from me and give 2 as a compensation Shark6

paper ginkgo
balmy bone
#

There is no way I keep playing this sh and I spent thousands of euros here.

pallid willow
outer seal
#

we have to become used for disappearing rewards already, it happens regularly after changing interface, just not many noticed:)) we never get some part of rewards from events:)

sacred mica
#

To promote fair play .... What a joke.. it was never fair from the first place, match making sucks, my alliance keep meeting with older states on RR with x100 more troops than us, even their low level monkey can defeat some of our high level.

#

Fair play is a joke.. it would never happen.

tidal apex
#

I say screenshot backpack whenever you log off, who knows, they might be stealing a little bit every day. They feel no need to inform beforehand about taking our items so they might be doing it daily too

#

Or maybe only on holidays?

#

Or on weekends? Who knows when they decide to steal again

sacred mica
outer seal
sacred mica
balmy bone
#

If you agree with that they will make you eat sh forever

outer seal
old oasis
#

We are sorry you guys and gals feel this way. Through the self service you can easierly see when stuff is used or moved

rich yew
#

The only thing in this game that's worth a dang is the ppl you met and made friends with... game itself is sh and full of sh

frozen pecan
tidal apex
#

They gave us 0 reason to have any trust in them

balmy bone
sacred mica
outer seal
old oasis
#

Because they can not hide movements each one is recorded.

ruby delta
unreal lichen
old oasis
#

Most of us mods have been effected as well

balmy bone
outer seal
balmy bone
#

I am angry not sorry

old oasis
#

We just try to help where we can.

#

I was just trying to make it easier than screenshoting everynight

#

We can understand your frustration

balmy bone
#

And I got 6k

unreal lichen
#

😭

ruby delta
#

everyone is angry and everyone is coming up with different ways to get back at devs but they are still spending and supporting their big spenders, instead try tell ur big spenders to stop spending get as many states around u to do so aswell and let the devs know ur unhappy

tidal apex
# balmy bone

Someone who did not input a single code also got 6k :p

balmy bone
pallid willow
tardy night
#

Removing the biocap log won't go down well. When will these guys learn 😂😂

outer seal
ruby delta
pallid willow
#

The “i spend for my allaince or friends or whatever shhh*” is just a lie tbh

old oasis
#

We would love the devos to come and tell us exactly what happened so we could explain better but unfortunately we haven't heard.

frozen pecan
#

Я вас не понимаю, что вы пишите🤔😳🤣

unreal lichen
#

I think this game protest never ends since rollbacked gift code

outer seal
#

i start to understand people who quit the game but still visit game discord:)) it's really fun to read about the bs, which devs did again:))

pallid willow
#

After all the crap these devs have been giving us to all non spenders and big spenders the last whole year, if they haven’t stop they just won’t stop, their spending is an addiction at this point

old oasis
unreal lichen
#

Nothing pre October 15th now

balmy bone
#

What…

unreal lichen
#

Good thing I took a picture on the 14th when I noticed.

#

At least I used a lot of Biocaps and losing only 10k on 1001

pallid willow
thorny hornet
#

yes it is easy to remove logs. just erasing lines in a database

#

they got rid of all of the system messages of gift code redemptions as well

frozen pecan
#

@outer seal Словарь, в помощь 😂🤣

unreal lichen
balmy bone
sacred mica
sacred mica
unreal lichen
#

My 1000 only rollback 150 Biocaps lmfao

old oasis
unreal lichen
#

@old oasis my favorite mods

frozen pecan
#

Штат 1133😎🤟✌️

tardy night
#

@merry scroll deleting the biocaps logs was plain dumb. Please pass that along to whichever genius wanted that for damage control.

frozen pecan
#

@old oasis Я не туда попала 🤭😂🤦🏼‍♀️

tidal apex
frozen pecan
#

@old oasis Okay

outer seal
frozen pecan
#

@outer seal Привет 😎👋 буду вам благодарна 😁

warm cloak
#

How do i check biocaps log

tardy night
#

The law they are breaking changes from denial of account information to intentional misinformation. 🤣

unreal lichen
outer seal
#

but it's really better to learn english:)

old oasis
#

Thank you Zaar did not realise there was one

tardy night
#

EU people, read that GDPR and mail CS for your account info. Ask for deleted records 🙂

outer seal
tardy night
#

And for that you're better off mailing their European folks. Think a separate mail is mentioned under privacy policy.

sacred mica
#

I wish i know how to hack 😂

outer seal
tardy night
#

What did you want them to do? Delete the data?

outer seal
tardy night
#

They will cite needing to keep spending data for six years for taxes. 😂

outer seal
tardy night
#

Not sell it maybe, but they have to send that data over to the CCp censorship vendors 100%

Third party vendors as they call them.

old oasis
#

Self service
Settings - help and support-help and support- lower left corner is self service button

outer seal
old oasis
#

For those that asked way back

outer seal
tidal apex
#

Saw on different server new dev notes. Seems like they really want to keep alliance duels in next migo :/ Event with nearly no rewards, all it achieves is ensuring that alliance with biggest whales in it, not biggest amount of active players, will win migo alliance ranking

tardy night
outer seal
ruby delta
#

i thought alliance duals was pretty fun shocked_froggie

outer seal
tidal apex
#

For me it is always a stomp, either we easily win when we pick opponent or we get squashed without chance to fight back when someone picks us

outer seal
ruby delta
#

i guess some people have different experiences to others, i think it’s been pretty even for the ones i’ve played

#

the island ruined the game for me

outer seal
tidal apex
#

I have a problem because I am in really lively alliance that lacks in whale department. In our group we earn by far most more migo points than other alliances but it just makes usna target because all it means is we are great source of easy to get points

ruby delta
#

what state was ur first zaar?

outer seal
ruby delta
#

close to me i was 78

unreal lichen
#

Funny after making us spend hours for it then giving 6k bio lol

#

Give me back my 600k bio not 6k lol

outer seal
unreal lichen
#

Yeah if we consider their max compensation is 100 bio lol

ruby delta
#

even gave some gold frags when do u see that shocked_froggie laughing

unreal lichen
#

The thing is Frags are useless they messed it up ppl say oh you can upgrade skill but when you have terrible Stat skill lvl don't help you lol

ruby delta
#

yeah after limitless gold frag is pretty useless unless ur doing skills emoji_11

unreal lichen
#

They have a kind of management anything they touch getting messed up

ruby delta
#

just wait till 18th

#

then a whole load more new bugs to worry about

unreal lichen
#

200% behemoth attack will destroy whoever don't have it lol

ruby delta
#

half of it still isn’t even english…

#

well the name

#

bit of an exaggeration

unreal lichen
#

Copy paste from other games this is what all mobile games does

ruby delta
#

yep…

outer seal
unreal lichen
#

We are stupid enough to fall for it they just taking advantage of it

ruby delta
#

everyone just needs to stop paying for their broken game

unreal lichen
#

Won't happen xD

ruby delta
#

it’s a nice dream though laughing

tidal apex
#

Rng upgrades are the worst thing ever... So sad seeing it here more... They started with barracks runes, now this 😒

unreal lichen
#

Having a faith is always good

ruby delta
#

they started with statues…

tidal apex
#

Statues not rng, they give same stats

ruby delta
#

but u can’t 100% get a voucher from every pack

outer seal
#

what is Rng?

tidal apex
#

Here you can get 20% behemoth damage or maybe just 20% defence :p

ruby delta
#

i’ve got like 3 packs atleast without getting 1 build voucher

#

ohh yh that the new part sorry i miss understood

#

i thought u meant just the obtaining

tidal apex
tardy night
tidal apex
#

But now even what stats you get is rng

ruby delta
tardy night
tardy night
#

Now they suffer 🤣

tidal apex
#

So heard something about 200% behemoth damage being possible. Cant wait the day when whale will attack me with 100 infantry, both behemoths, helicopter and decimate my 5mln of troops 😂

ruby delta
#

have u not seen people soloing 12m troop hqs and winning shocked_froggie

tidal apex
#

But it was with full march! Now they will do the same with few troops only

tardy night
#

Have seen 34 million killed one hit by rally. Troops don't matter.

tidal apex
#

And since there will be less need for troops whales will be able to get rid of most of their troops to keep low BP and be matched against low spenders everywhere :p

ruby delta
#

is what the young states seem to forget, they think troops is power and because they have 1b power already they are strong but really they just have a load of troops shocked_froggie

outer seal
ruby delta
#

i know one that used to go from 1b down to 300m every svs and still lose most

clever blaze
#

Reading feedback lol ya’ll need to think beforehand “will taking this on board make them immediate money” as ya’ll are literally wasting your time. Isn’t the definition of madness repeating the same thing over and over and expecting a different result??

They will never change, this game bloated and now it will die, let the natural order flow 🤗

unreal lichen
still thunder
#

Hey devs thieves! My friend used codes but never took them from mail, you stole his backpack contents that he earned saved and purchased himself then deleted all his unread and unclaimed mails… wtf is that? He got double clean!

Complaint in appstore on your application sent. Enjoy.

unreal lichen
#

F2P no longer safe because very huge gap, unlike before behemoth/plane/stats statues/P10 way better and F2P safe

formal temple
#

missing some zero pokemon_17

dense anvil
hallow delta
#

Another lie from developers about using the same codes. Refunding rewards from two codes looks ridiculous. I can provide a list of the different codes used later. Let them all be reimbursed.

vapid forum
wide wraith
#

instead of using codes which caused all this issue next time just send everyone a reward ans what about the issues at the start of SVS caused directly bu the Devs

balmy bone
#

They are cheap as f

stable cosmos
#

For the non community managers of SoS who idle here sometimes. Would be interested to know if you think our CMs are doing a good job and if all the actions taken are in the spirit of what funplus claims to be in its more public media. Cos from where I'm standing, nope nope and nope

wide wraith
#

i hope they lose at least 4 days wages, after all they have done nothing since Saturday for 1 of then and its over a week for the other who should be docked 1 weeks money

wise hull
wide wraith
#

so their POW has issues and they send out stuff, Where is the compensation for the issues at the start of SVS

#

who cares about POW anyway its a junk event now

#

well always was a junk event

stable cosmos
#

I can't find a total listing for all their games. But if we take the biggest list i found, which is 15, and 4 of those were sos we have 11. If we assume 1 of them is a game that needs little to no community involvement we have 10.
Assume they spend 4 hours every day of the week doing some brand of reporting its still 2 hours per day for a SINGLE person to hit all 10 games. They have multiple CMs

#

Even if a CM has 5 games assigned, i would expect an hour a week minimum engaging with the community on any one of them. We're lucky to get 1 minute a month

wide wraith
#

i wish i had a job that paid me for doing nothing

cloud ridge
#

Well, they gave rewards for 2 codes when it was stated it would be 5. They then removed all the code redemption messages from in game inbox, then removed the bio logs to hide this.

They have gone all out to cover their tracks and make it harder for players to prove this which they delete. Next they'll be trying to take down the discord that held to gift codes being issues and bribe people off

#

This is also just ridiculous 😂

tardy night
#

If you're in an EU country, you can mail CS for those logs

#

They kinda gotta complyshocked_froggie

stable cosmos
#

They do have a job up for a community manager. If i had nothing better to do I'd apply. Looks like easy work.

#

Tell them you'll post in the discord twice a week and you'll probably be overqualified

cloud ridge
#

I'm in UK so bit of both

#

Maybe I'll ask them to be pain 👀

#

Any update on this?

@feral sinew FYI

Could you also advise on why KG is not slowing down on updates despite @gray dragon stating they will and when the rest of the forced states who was forced to jump to gen 15 unlocking effectively about 24 new heros that would be required to be leveled up with new items which simply aren't given enough to even upgrade 1 hero.

Where's the help to mitigate this forced jump and catch up to states who had these heros naturally and thus longer in general to develop and grow.

In KG eyes or least Becca terms its more "fair" but its anything but that.

@gray dragon Stop adding new rubbish to the game no-one wants and fix what's currently in the game and help the players to catch-up and have a more fair playing field.

wide wraith
#

ask for a Subject Assess Request Report commonly refered to as a SAR request, they will have 28 days to reply to it, the request can be back-dated for a reasonable timeframe, the minimum records they would have to keep is 6 months

cloud ridge
#

I'll do one after work then if I remember thank you

pallid willow
#

ANYTHING FOR FREE since i know how much it hurts them

wide wraith
#

they can provide a fix for that but not SVS which affected more

#

there is NOTHING, why not????

#

could it ne that POW is for the whales???? and it was the Whales who would benefit more from the lag/disconnection issues at the end of the prep stage and the start of the SvS warfare stage

cosmic tulip
#

Nothing at this point would surprise me

stable cosmos
azure sundial
#

Good joke, there wasnt a single code i redeemed more than once 🤣🤦🏻‍♂️

hallow delta
#

If they send another 200 such compensations then it will be good.

rich yew
#

Arguing about it now is just useless, they obv don't care and they never will.

#

And we enable them to do so by buying more and more bundles and giving them money

oak cobalt
#

Keep doing silly mistakes and give us bugs everyday and compensation with such a nice rewards 👍. We are fool who are still playing this game

#

See you tomorrow with another bug sos 🙂.

pallid willow
mighty gorge
# wide wraith ask for a Subject Assess Request Report commonly refered to as a SAR request, th...

You can't use SAR's for that purpose, it gets abused often though for many different reasons and requests. Mostly SARs (as defined by the ICO) are for access to personal data which is held and anything that is additional to that.

I get SAR's all the time, the amount I reject is unbelievable and some of the information requested is ridiculous. However, we have replied to B2B requests when they are related to systems and services.

wide wraith
#

? The focus of a SAR is usually a copy of the requester's personal data. However, you should remember that the right of access also entitles an individual to other supplementary information (eg the purposes of processing).

mighty gorge
wide wraith
#

actually is was around the data they removed

vapid forum
#

Can someone with an admin role change the next nicknames of the cms?

mighty gorge
tardy night
tight crest
#

I don't need compensation. I need my rewards back!!!

hallow delta
#

@feral sinew “Dear” developers, show me where you see duplicate codes here. I can continue this list. Compensate me for rewards from these codes. S0B58E73F233
S0C800ADC819
S0CC8959846C
S11D8316DED0
S11E1D8879D6
S13276C91EB0
S1ABB76E8F72
S2B2AD1E271B
S2B2DE327CCF
S2C658B0DA22
S2DCFC93D437
S39D6F22247F
S47BF5964E1C
S47C0B76F0C3
S47E672C65B3
S47F72E1EA53
S47FCD4988A8
S47FF4DD6A8e
S483F8F53911
S48A0748B5B8
S490F7D77DB3
S49534931BB2
S496D3BA5980
S4986DDF4AC6
S49D8AFC25F0
S49EFDDF355E
S4A00C500341
S4A084809677
S4A45E7F7883
S4A47ED3A53B
S4A768B92700
S4A9543B6337
S4AC49361C43
S4ADB9481985
S4B5229BD87C
S4B74E250694
S4B97022A8DB
S4BD07211758
S4C0D86543A8
S4C35978228E
S4C433ECA656
S4C516170DA2
S4C5B3033A62
S4CBA8BB0164
S4CCF79BA532
S4CEEA76F73E
S4CFC0D46A49
S4D1213C03C4
S4D519BE32B6
S4D606D7EB04

tight crest
#

@merry scroll

vapid forum
shell monolith
tight crest
#

Lazy and deceitful @merry scroll @feral sinew we don't need compensation, we want our rewards back!!! Stop being silent and sitting back!!!

#

Today is already Tuesday - it means a working day. Where is your job?!?

#

Alo

mighty gorge
# tardy night Some would argue that biocaps would constitute profiling data 👀

You can argue, but it wouldn't be valid. That would be a huge stretch, in fact near impossible to even reconcile or rationalise. PI is very clearly defined, its information held about you specifically e.g. Name, DOB, Convictions (if relevant). It might even be valid if it was related to legislation e.g. Data Protection Act. However again, I very much doubt they would process it on that basis.

Plus, we are talking about FP here, since when did they ever do anything above board, logically and fair 😂

cold tangle
steel musk
tight crest
#

🤬🤬🤬

wide wraith
tight crest
tardy night
#

Virtual currency usage would be very loosely tied to it. Debatable certainly, but definitely a predictor 🤷🏽‍♂️

steel musk
#

If manager and devs in this game bunch of liars. Who will care about rules.. If devs don't follow it 👀

tight crest
#

Remember guys, we always take an example from developers. As they do to us, so do we to them. Like "what a hello, that's the answer" 😂😂😂

#

👋😂

#

So I don't care about the rules right now

#

The developers violated their rules and the law. People paid for the codes, the developers took the money and took the codes back

#

👌🏻

wide wraith
tight crest
#

Answer us mods....

steel musk
#

dm. Send nudes

tight crest
#

😂

wide wraith
#

isnt it great when a Mod tells you to stick to the server rules, then they wont answer you when you raise a question about them

steel musk
#

It was easier for devs give everyone 1 mil bios so no one will complaint lol..
but they greedy and stole us 🤦‍♂️

#

Joker post some codes here.. can devs tell us which code has bug 🙄

tight crest
#

Mod, please don't write that you are volunteers and blah blah. That you also don't know anything and are waiting

#

They asked you a question about CMs.

#

Not devs.

stable cosmos
#

They won't know anything. But 99% of that is our cms are useless

tight crest
#

Even 100%

steel musk
#

if each code has 3k bios.. And Joker posted + 30 codes.. then it should be 90k at least.. that's without count all codes

#

so devs just lie

hallow delta
#

I posted 50

hallow delta
#

I can still post 150

vapid forum
#

I've lost 690k bios ChickCry

tight crest
#

I lost 700k😭

hallow delta
#

650k bio

vapid forum
#

And 10h of my life

stable cosmos
#

/mod We haven't heard anything yet. I'm a player like you and i too lost bio caps so we understand your frustration. If you like we can leave some feedback or you can DM me

cold tangle
#

A tag is fine but multiple tags won't help and goes against server rules. We've asked for more clarification on the codes. It was said that although they weren't the exact same code number, it was still the same code that was exploited to be able to be used more than once. We all wasted time on the codes and I get everyone's frustrated but we still have to stick to the rules

ebon linden
#

guys, be nice please🙏 my co-mod only stated do not abuse tagging. That means if you already tagged a person, no need to tag again. Mods are here to help and we do understand the frustration

stable cosmos
#

I was being EXTREMELY sarcastic

steel musk
full pivot
#

That's disingenuous to say the least. The tests aren't thought out, throwing it on PTR less than a week before live is not testing. If, and this is a big IF they are testing internally why are there still so many bugs? They DON'T test anything

wide wraith
#

the the CMs need to be here or remove them from the server

tight crest
tight crest
stable cosmos
#

It would be nice to know why our CMs are never here

mighty gorge
ebon linden
#

I agree that their presence would be extremely helpful.

tight crest
#

🙄😑😑😑

tight crest
#

???

#

Answer

stable cosmos
#

They probably can't. And pushing them for anything outside of discord won't work, thats not the system funplus has put in place

wide wraith
#

then their sould be someone the Mods can go to above the CMs assigned to this discord

ebon linden
#

I would like to know also the answer. but like most people, all have reasons, and I am not in a position to speculate 🙏

steel musk
#

If we cant tag devs cs, can we dm?

stable cosmos
#

No devs on server

steel musk
#

Becca bot? 🤔

tight crest
steel musk
tight crest
#

Lol

ebon linden
#

You can tag 🙂 I think what my co-mod meant is just don’t abuse Hugssss

steel musk
#

we know bht they don't answer us

wide wraith
#

if there is an issue who do you report it too if there is no CM on

steel musk
#

so we try tag more than once

ebon linden
#

Still no reason not to be nice to Mods here 🙂 that’s all I’m saying HeartHands

tight crest
#

There is no such world

#

Sorry

#

🤷🏻‍♂️🤷🏻‍♂️🤷🏻‍♂️

full pivot
#

This is not meant as an attack, we all know Funplus are scammers and ONLY care about money. Nothing ever gets changed. If you're still trying to help the community as a mod you must have a screw loose. Please, don't antagonise the players any more, just pick up your monthly package and be quiet

wide wraith
#

i would say powerless, rather than useless, they have no direct contact if there is a serious issue affecting the community

full pivot
#

and that goes for the players too. Funplus will never change, we all know that

#

it's time to cut our losses

ebon linden
#

I’m sorry you feel that way 🙏But Mods do more than you may realize tbh.. so please don’t call us useless. I hope you’ll get the response from them ☺️

full pivot
wide wraith
full pivot
#

We see with our own eyes the way FUNplus acts. Then we have mods telling us another thing. If nothing but using logic the two don't add up

ebon linden
#

Funny you think that because mods get all the backlash so we do understand. Also, we’re also affected ingame 🙂

mighty gorge
#

I dont' agree with mod bashing, but I will say this. Mods front a lot of the heat that CM's should take, and on many occasions the mods should just sit back. I'm not so direct in saying they should 'be quiet' but its the essence of it in that the CM's should be more visible, its the CM team that should be here, pretty much 24x7x365 (within reason)

Its a FP problem, that is compounded by them use the Mods as 'tools'; but its most definitely not within their realms or responsibilty to resolve game issues, rather to collect and forward and disperse information.

tight crest
full pivot
#

In fact it does exactly the opposite, it alienates the community even further. These supposed players are on the side of FUNplus?

mighty gorge
restive island
gilded lark
#

Just to add to my co-mod, many of us do agree that cm being here more would be extremely helpful. They are busy though and will reply when they get a chance. I actually like the fact that as a community all the players voice their opinions like you all are now

full pivot
restive island
#

To add to Cerberus, we're volunteers and are also regular players.

full pivot
#

Except normal players don't get a monthly payment package of digital items

mighty gorge
# full pivot You're missing the point. So why would I even do the job, which is currently mak...

I don't disagree, I have many friends in this game that are ex mods. They stopped being a mod because of exactly these type of situations and lack of FP support. I have no further desire to be a mod myself, simply because why would I want to front the very thing that is a problem for 90% of players (including the mods themselves). The fact is there are people that believe in their hearts they can make a difference and help, and that will always be the case, even if they are banging their heads against the proverbial brick wall day in day out.

The end justifies the means in FP's eyes, and paying some players extra biocaps every month to effectively be meat shields at times, is how they see their model working, even if its flawed.

steel musk
#

Looks in the end i will video call Becca to get answer 👀

ebon linden
#

We get frustrated but we have duties to the community that we can’t abandon🙏 so please be patient with us also because we are trying our best to be the bridge here 🙏

velvet jetty
#

so why cant we tag CMs if we all agree they are useless?

steel musk
#

you can dm 😅

ebon linden
#

You can tag them

#

Personally, I wouldn’t stop you

#

But that’s my discretion

#

And please, let your voices be heard

#

just do it in a way that is in line with the server rules🙏

restive island
#

To add to my lovely co-mod, in the server rules it also states that tagging is allowed, however spamming isn't allowed. So please use it when you deem necessary, within the rules.

See rules: #📖︱server_rules message

heavy linden
#

Good morning everyone

velvet jetty
#

it is necessary 😅

indigo arrow
#

I'm in no way defending the mods but the mods can only do so much I'm sure if they could they would sort this mess out most of the mods are on our side it's the cm devs and fan plus that's not listening

velvet jetty
#

and what is spamming at this point? So many people are angry that means maaany will tag

cosmic tulip
#

We all need to come to terms with the fact, CM’s limited visibility has been drastically reduced since their eyes are set on the new game due out next year. Following where the money will be…. It’s true there busy, just there priorities have changed. Mod’s do there best but their hands are tied and have very limited powers. It’s a shame as we have better feedback, empathy and understanding on our issues and far quicker responses.

restive island
#

dancinggoose Besty_Wave !

velvet jetty
#

talking about cm not mod

#

jee literally almost one actually talks about mods! Why is it even being discussed and defended if there is no offence

#

CM

#

is the issue

heavy linden
#

I wish I could fix everything. I wish I had a magic wand I can wave and make everything be better. But I flunked out of fairy school crypepe

ebon linden
#

I get it. and I’m sorry if there’s misunderstanding on our part on explaining this🙏

ebon linden
restive island
#

It's alright Goose, peace was never an option. We'll get back at the fairies 🪄

velvet jetty
#

I know you can’t do more and I think majority of the people know. The anger is towards cm so lets just hate them together 😂

heavy linden
#

Turns out having wings doesn't make you a fairy, still just a Goose

restive island
#

It could make you a chicken nuggie BlushFrog

ebon linden
#

Hahaha! Watch out for thanksgiving goose, Goose! iseeyou

mighty gorge
ebon linden
heavy linden
#

Listen I like my tutu

restive island
#

Ah man, now we're treating Goose like emergency food.

tardy night
#

CMs still on vacation?

indigo arrow
#

Where did the rock gif go

velvet jetty
ebon linden
#

I went diving with a tutu once haHAA felt cute, lol

tardy night
#

Do we start tagging the GMs here 👀

velvet jetty
#

Mods don’t you want to move the conversation to the mod channel rather that feedback discussion? 😊

still thunder
#

So whats about double robbery? First thousands of speedups hundreds k of bio and lots of golden frags from BACKPACK, then removal of all unclaimed codes messages from mail? Who will return what they stole???

steel musk
#

#devs thieves

tardy night
#

Mods being apologists while funplus deletes biocap logs, is somewhat cringeworthy.

#

They could take a holiday. But nope.

#

Goose, you gonna get fired if you don't show up?

heavy linden
#

We are forwarding all the frustrations to them. I would love a holiday!

tardy night
#

Take one.

#

The 40k votes went to them. They can come out now. Any time.

heavy linden
#

Chek said I can have a holiday, I am going to Disney worlddddhappyscreamingrainbow

mighty gorge
full pivot
tardy night
#

As can all the other mods.

#

There's plenty of other channels to mark your daily activity.

ebon linden
still thunder
carmine summit
#

I wanna know where all the people who lost all their rss and troops for svs while the devs took back bios. They are the true victims. Are these just getting lost in all this other contant crap?

#

Are the gonna be made whole

heavy linden
carmine summit
#

I thankfully didnt.. many did tho

tardy night
stable cosmos
#

Being zeroed during the devs activities.... was a real problem.

mighty gorge
# steel musk You lost troops?

Many people did as a result of the login, system and performance issues during SvS. I had one member lose a significant amount of RSS afer being zeroed and couldn't login.

heavy linden
#

I don't know on that, I really hope they do. Not being able to get in game to defend themselves really isn't cool

ebon linden
still thunder
stable cosmos
#

Do we have any options for getting active CMs? My snooping has Lise as an actual CM as per the funplus homepage, can she give an opinion or be asked about the uselessness we have?

ebon linden
stable cosmos
#

I know she's not an sos CM. But public figure-ish. Shes on the home page. She's in this discord. Any clout there as this reflects super negatively on her employer

ebon linden
still thunder
#

Sometimes dumb kg shouldnt do anything to not provide more problems what a stupid idea was digging players backpacks and taking stuff out of it, pull hands out of wrong place and plug them correct so the code you wrote works properly - giftcodes were legal, digging backpacks not…

stable cosmos
#

By their awful terms of service it was fine. However by any moral standpoint of a company that wants to keep its players happy that was super the wrong choice.

tight crest
#

The developers violated their rules and the law. People paid for the codes, the developers took the money and took the codes back. We want our rewards back

tame lintel
#

Feed back.:

Please do Merger before migration..

tardy night
#

Can't let people know of hellholes before. Gotta make em pay to move out before & potentially after.

tame lintel
#

Your always here in discord😬😅

tardy night
#

Mods gonna delete the answer 💩

shell monolith
#

wtf i this i want my bio back 😒

terse agate
# heavy linden I don't know on that, I really hope they do. Not being able to get in game to d...

Yup, have several players that had those issues….
I spoke to them on dc, highly frustrated, constantly trying to login. Their accounts zeroed and they do not have fun in playing anymore….
When they finally could login, they couldn’t play warfare anymore (since they had not so many troops left) plus RR was no fun for them at all….
One player literally said: “I wouldn’t care less to heal and empty my enlistment if it was due to fighting or me being dumb to not bubble.
I do hate it when it was not my fault at all….
You know what? Perhaps this might be my que to quit”

full pivot
#

This speaks to their lack of thought, foresight and shows what they think of the players. States are dying so instead of merging. saving communities and making livelier states, they decide to milk us again for more money 🤮

severe nebula
terse agate
#

Like, for real?!?!

stable cosmos
#

This is the only thing on my phone that regularly claims to have lost connection. Internet, youtube. No issues ever. Sos, consistent

terse agate
#

Another question, why is my ticket still open????
It has been 2 days now😒
And I hear NOTHING

#

Are they trying to get the number of new tickets down???😂😂

ebon linden
severe nebula
elfin steppe
#

Me and another player in the same alliance lost biocaps again today while we were asleep. Anyone else had this issue today?

steel musk
#

devs steal players when they sleep.. don't sleep

ebon linden
strange leaf
#

I do love how useful our CM's are.

elfin steppe
steel musk
#

somtimes i ss.. I don't belive those devs

ebon linden
elfin steppe
unreal lichen
#

Thank You. Checked it and it now works 🙂

ebon linden
elfin steppe
stable cosmos
#

I never got an answer about the CMs that are from other games but here. Would a mod or dlmod like to ask them if they think the actions taken here are in the best interests of the company and if it matches how they treat their assigned communities?

elfin steppe
#

I also just noticed that they deleted all the mails that pertains to the gift codes redeemed. 😂

scenic python
#

You have no shame!! This is an offense to the players. I hope all the money you earn is spent on medicine. I'm not going to give you a single € more, MISERABLES!!!

crude epoch
#

Haha what you'll say for that? It's my ticket about devs unabled my team to start PoW playoffs. They closed few with standard answer, but i didn't give up, so finally they stopped to give any answer.

sly marsh
#

Anyone been scaamed from devs with bios for a second time today?

hallow delta
#

@feral sinew “Dear” developers, show me where you see duplicate codes here. I can continue this list. Compensate me for rewards from these codes. S0B58E73F233
S0C800ADC819
S0CC8959846C
S11D8316DED0
S11E1D8879D6
S13276C91EB0
S1ABB76E8F72
S2B2AD1E271B
S2B2DE327CCF
S2C658B0DA22
S2DCFC93D437
S39D6F22247F
S47BF5964E1C
S47C0B76F0C3
S47E672C65B3
S47F72E1EA53
S47FCD4988A8
S47FF4DD6A8e
S483F8F53911
S48A0748B5B8
S490F7D77DB3
S49534931BB2
S496D3BA5980
S4986DDF4AC6
S49D8AFC25F0
S49EFDDF355E
S4A00C500341
S4A084809677
S4A45E7F7883
S4A47ED3A53B
S4A768B92700
S4A9543B6337
S4AC49361C43
S4ADB9481985
S4B5229BD87C
S4B74E250694
S4B97022A8DB
S4BD07211758
S4C0D86543A8
S4C35978228E
S4C433ECA656
S4C516170DA2
S4C5B3033A62
S4CBA8BB0164
S4CCF79BA532
S4CEEA76F73E
S4CFC0D46A49
S4D1213C03C4
S4D519BE32B6
S4D606D7EB04

full pivot
pallid willow
#

And so the gloomy Tuesday begins ChickCry ChickCry

soft finch
#

in case they did this

mighty gorge
# sly marsh Anyone been scaamed from devs with bios for a second time today?

Go to Settings> Help & Support > Self Service Tools > Check Biocaps. You will see a list of activities on your account and where they have been spent. If anything outside of those items which you where mistakenly rewarded have been removed yesterday, it will be listed here. Use this evidence as a SS to submit to CS.

tidal apex
mighty gorge
#

Of course, you can ignore my offer of assistance at your leisure

sly marsh
#

Shadow taken

rocky otter
#

Give my items back which you were stolen. #thiefnofunplus

mighty gorge
sly marsh
#

100k

tidal apex
#

They fully deserve all lashing they get from code situation from few days ago along with causing server issues during SvS war stage starting time and vanishing items.

Among all fully deserved negativity want to offer one small praise in regards to PoW that vanished. Was pretty upset that my rank got reset in there, glad they noticed the problem and are handling it. That is good part, bad part those compensation mails and explanation mail should be sent out same time they took down the event, not so long after that.

sly marsh
#

Bruh it's not funny, they took even what came from bundles. It literally paid bios

mighty gorge
sly marsh
mighty gorge
#

Not blind at all, sorry, but I'm having a hard time believing any of it, if there is no evidence to support and there is no log information that shows this, then I could claim I lost 500k in biocaps right now

rocky otter
tidal apex
#

Some people earlier showed screenshots of having logs from code situation deleted, later logs remained. Only thing you can trust is screenshot of backpack you yourself took.

vapid forum
#

693k bios and 10h of my life

crude epoch
unreal lichen
unreal lichen
rocky otter
crude epoch
#

You noticed? Nanami and Saberlot changed their avatars, which means they are surprisingly alive.

rocky otter
#

Give my biocaps back thieves!!

vapid forum
unreal lichen
#

Angry players never ends, Devs are terrible in live

vapid forum
tidal apex
tawdry tiger
#

Hey sos robbed my friends backpack, stash since he began playing 2 years ago. He sent ticket to customer support with sc of Unclaimed giftcode mail to point out he had not claimed it and they took his 2 years stash instead. SOS deleated his gift code mail and closed the ticket.

vapid forum
#

Unfortunately I'm expecting buggdate tomorrow 😂

vapid forum
#

And can't test it. As soon as I try to equip the new tempest arms, the game crashes and gotta reconnect

tidal apex
#

Another fun update then... Well no surprise considering how all big updates this year worked 😒

tawdry tiger
#

Then just Close the ticket

#

How can players justify spending money in sos when the company can at any time delete items at random?

#

It turns the game from business into a SCAM

#

there is No justification for this

vapid forum
tawdry tiger
#

Failed campaign and horrible cleanup

tawdry tiger
#

But seriously

plush sinew
#

it would be better to pretend that they forgot and not prove their greed it 's not even funny for 12 hours of life for this ??????

rich kayak
#

My poor little f2p alt was a threat with 21k bios? 😂 so guess no point doing throwdown or svs if im not even allowed to keep those rewards

tawdry tiger
#

Customer service closes the ticket and moderators here lose their voice

tidal apex
#

Its not mods fault and not much they can do to help really. CMs should be here helping and handling fallout...

tawdry tiger
vapid forum
tawdry tiger
#

If the distance is that much they cannot do anything

tidal apex
candid crag
#

This sos server discussion channel is dysfunctional .. not even give a solution…

tawdry tiger
vapid forum
tawdry tiger
#

Its easy then, spam until it get fixed

candid crag
#

Should we leave this SOS dysfunction channel?

tawdry tiger
#

But how can they fix it if their action is more like a scam than a business

candid crag
#

Useless reporting here

vivid grove
#

While we can’t promise anything as mods. We did communicate your displeasure with the bugged event.

cosmic tulip
#

Sorry that still states us players redeemed the codes repeatedly and exploited the system, which is not true. We can provide a list of all the individual unique codes that was shared.

vapid forum
# vivid grove <#877304744647987210>

There was no gift codes with multiple uses per same account. What's so hard to understand. Hundreds of people spend hours upon hours redeeming unique codes. Everything in vain in the end

wide garden
#

I guess I was lucky that only two codes out of that huge list worked for me

#

Im having a major problem with ptr again can someone contact me

vale yoke
#

As these lovely folks have stated, the issue was not that codes were being redeemed multiple times by singular accounts, but that the unique codes generated by the Jollymax partnership were able to be shared - single use per account with multiple redemptions available.

It was wrong for the developers to not only remove the rewards of people redeeming those codes, due to their own inability to properly set single player single instance redemption as well as to make that clearly stated on the partnership page. Just as it was wrong for them to revoke additional items unrelated to the code uses, and then wipe the redemption log from player service logs.

vapid forum
#

#LianninforCM

fallow lodge
vale yoke
#

I'm willing to push and push and push to get this. They don't want to see what it looks like when I actually get angry.

fallow lodge
#

1% compensation for all them hours put in, i had to laugh

vale yoke
cosmic tulip
#

I just love the fact they state the issue has been resolved. I can guarantee none of us here feel that way.

vale yoke
#

I see no resolution

#

Unless it is mutually agreed the issue is resolved, it's just the devs punishing the players once again for their lack of ability to plan and implement something.

tidal apex
#

Why they keep on lying in every message they release? There was no bug in codes. Is it so hard to be truthfull for once? Own to your mistake!

Instead of keeping that fake bug thing write as it really was.

"We royally fcked up, Jollymax codes were supposed to be usable once and only by one account. Instead we generated wrong codes that allowed them to be redeemed by 500 (or was it 1000?) players per code. We are sory for that."

vale yoke
#

They could have even said "hey, we flubbed this again, but we know that you guys hate it when we don't communicate and just do things. So while we do need to rectify this, what do you think is a fair method of doing this?" And then give options of removing all the rewards except from the players who bought packs, removing half the comp from redemption, or leaving it alone.
We know what the players would have said, but at least it would have looked like communication.
It raised their number of log-in instances and actually made people want to play for a bit. It would have led to a raise in other metrics. And yet, they chose to punish people for their own error.

And they spend all this time acting like these things have no value compared to other items, only to turn around and be like "oh, nope, those have value because we decided it did this one time"

#

I've never seen a company with such a lack of direction or foresight. Or oversight and accountability for that matter. And I'm American, so that's really saying something.

tight crest
#

😑😑😑

vale yoke
#

Also, on the subject of their CMs, it would help if they had CMs for each community which had hours spanning multiple times zones. Players don't want to wait for when we think Saberlot and Nanami will be on. We sometimes need people who are available at any time, and most of their titles don't have that. How unprofessional.

vapid forum
tidal apex
#

Every time something bad happens due to their mistakes it is players that suffer. Proper company would just take a hit from time to time and allow players to have the items they gained.

vale yoke
#

Right!

#

Just take the L and save face in a way that makes them look human instead of greedy, soulless, corporate shills.

tight crest
#

Jesus. I want my rewards back

tight crest
vale yoke
#

Saber! Bestie! Nanami won't respond and it's been over a month. If you have any news about these dev chats, your least favorite loudmouth needs to know.
Love ya 😘

vapid forum
#

Sorry for the lab rats that'll deal with the bugs tomorrow 😂

tight crest
#

Tell him about codes lol

vale yoke
#

Tempest Arms and Survivor Royale is gonna be a huge fail with all the bugs I've been hearing about. Brace for the negative feedback

vapid forum
#

Asked in the same channel, to clarify what they mean with the ambiguous glitch and multiple uses of codes

#

Waiting

tidal apex
wide wraith
#

nothing about the trouble with SVS caused by the Devs @merry scroll why havent you addressed that

tight crest
#

We want our rewards back @merry scroll

rocky otter
vale yoke
#

I believe PTR server

vale yoke
tight crest
vapid forum
vale yoke
#

I'm not in PTR nor PTR server

tight crest
#

Someone send please PTR server link

full pivot
vale yoke
#

Basically 🤣

rocky otter
wide wraith
#

so that means, not only the Dev Rep Bot lied but so did the CM and Mods who said yesterday that it was being tested

stable schooner
#

After all that’s going on, I now have one more daily task to complete.
USE EVERYTHING IN MY PACKPACK EACH EVENING

strong grove
#

Nice joke 😂

cloud ridge
vapid forum
mighty gorge
vale yoke
vapid forum
vapid forum
tidal apex
#

Is it 2 fully separate game clients to use test server? So about... 20GB space on phone considering how big their app is getting? 😛

vapid forum
#

Same bot generated answer 😂

tight crest
#

🤣🤣🤣

mighty gorge
rocky otter
tight crest
#

So is there a possibility that we can return the rewards?

vale yoke
#

Do I? Who said I communicate with them a lot? Who said that? Because if that's the case, why can't I get a response from Nanami?

terse agate
vale yoke
#

Talking in feedback and haunting their Facebook isn't communicating with them a lot. Its talking at them which has the same energy as talking to a brick wall, but I'm still trying because I care about this community of players.

tidal apex
wide wraith
#

Launch Time
Test Time: October 12 (in PTR Test States).
Official Launch: October 18 (States 1-1158)
so this post was a LIE, the Mods should remove it

vale yoke
#

wheeze
Oh is that all? 🙃

wide wraith
#

and the Mods should post a full apology

terse agate
vale yoke
#

Groot, buroo isn't the first to accuse me of stuff like that. I recall someone else says I'm a paid shill. I had to check my bank account because that was news to me.

vapid forum
# rocky otter 👆

It states that devs made a big mistake, they trying to cover their own incompetence blaming it on a glitch, and that players shouldn't pay for devs'mistakes. Where exactly do you see devs being defended on that statement?

tardy night
void light
#

Now we have to be afraid to collect stuff in bp?

tight crest
terse agate
wide wraith
#

Liannin had done more than all the Mods have

vale yoke
#

I did offer to work for them for the low low price of booze and smokes. They wouldn't even take that.

full pivot
#

You've been trying to get them to change for 4 years??? And you still can't see the pattern they never listen?

tardy night
#

Shoulda told biocaps. They fine with that. Booze costs real money.

terse agate
rocky otter
#

I don't want to see something written solely for their benefit. The codes were not duplicated or incorrect. i don't care what joy something do. just give me my items back which you were stolen

vale yoke
vale yoke
tardy night
#

They just went for 45000% discount on every backpack this anniversary.

full pivot
wide wraith
#

@merry scroll needs to be here3 to explain why the Dev-Rep and others who are paid have lied, why nothing has been mentioned about the chaos caused by the devs at the end of the prep stage and start of the Warfare Stage

hallow delta
# strong grove

The developers decided to cover their tracks by deleting these codes

vale yoke
#

The login issues alone caused widespread loss, that was insane to see. And what do we get? Crickets. Well, not even crickets, because those at least make noise.

full pivot
terse agate
# rocky otter I don't want to see something written solely for their benefit. The codes were n...

I totally understand your point, however what hurts me more was the timing of the roll back:
People couldn’t login because of this, was at the start of SvS warfare… Players got zeroed, players I was talking to on dc, highly frustrated because they couldn’t login….
After that, when they were finally able to login, they couldn’t play warfare, since they had no troops…. RR was not fun for them either.
Yes, they got 90% back, but still full hospitals, full enlistment and no RSS….
One member said: “I wouldn’t have cared if this was a result of fighting or if I forgot to bubble… But now, it was their fault….. This might be my que to quit.”

mighty gorge
# wide wraith <@482104690327289857> needs to be here3 to explain why the Dev-Rep and others wh...

If you look at the log times in peoples submissions where biocaps where removed, they ran from around 08:45 UTC. They dont' want to admit it, but I can just see from this they have likely been running back end Java or SQL queries probably against the database, so it was consuming resources and threads, ergo impacting CPU/Memory usage on the servers and additionally creating bottlenecks in the network.

But they will never tell you that, just claim its 'network turbulence' - which btw, isn't actually a thing.

merry scroll
cloud ridge
#

@merry scroll

1️⃣ The majority of players who redeemed the gift codes in accordance with our expected number of times were not affected by this issue. They will retain the items they received from these codes. We appreciate your participation in our campaigns with other brands.

Q. Can you confirm what exactly was your expected number?

2️⃣ However, some players redeemed these codes numerous times. The surplus items gained from these bugged codes could potentially cause imbalance and unfairness in the game. Therefore, we have decided to remove some of these items obtained through the repeated use of the codes. For these players, they will retain the full rewards of some of the code redemptions. We have removed part of the code items such as Legendary Fragments, Biocaps, and Speedup items from the extra claims made via the bugged codes.

Q. Can you clarify what you mean by repated use of codes? Not a single code could be used by the same player more than once nor was each could unlimited and could be used by everyone.

The codes could only be used by x amount if people meaning if you weren't quick enough to claim a code you couldn't get it.

3️⃣ We have sent an in-game mail to these players, which includes compensation. If you did not receive this system mail, it means that the items you gained from codes used since October 15th were not removed.

Q. The comp send against the time commited by players for doing this is a joke as always, not even taking into account the lack of communication by KG on this matter.

To make matters worse, you even had the right idea to wipe peoles logs of the bios gained / losses after being removed and from looks of it the claim mails in our inboxes showing the items and number of codes we claimed.

Which conveniently means players cannot provide evidence now unless they took screenshots prior.

#

📝 Additionally, we received reports that some players had items incorrectly deducted from their Backpacks during the removal of the extra items from the codes. Our development team has addressed these reports and corrected the mistake by returning the original items. If you still have concerns about this, please submit an in-game support ticket and our tech support team will assist you.🙏

Q. Why did this even happen in the first place? You always rush in to fix your own mess and screw other players over and take ages to rectify it. In this case I still need convincing the codes we're actually "bugged" and it's not you just don't want the players to have actual rewards.

As I've said before, nothing gained would cause a massive or big unfair advantage for players. Suddenly gaining say 500k bios doesn't mean your going to start beating maxed players, nor does have 100s of gold frags, thousands of speeds mean your going to beat people easily with rankings and hero power given how costly events and heros have become.

cloud ridge
#

You can dm me if you prefer btw @merry scroll

merry scroll
vale yoke
# merry scroll I will double check with Dev team about the chat with Dev team. That program is ...

As long as I know there are plans for it to continue. I've picked up a second job, so scheduling is very strict and would like to get this done in a way that is ideal for us all.
It would have been nice to have had a message from Nanami about that, even just to say "we are still working on this program, and I will keep you updated when we hear more. Thanks Chief, and congratulations on being selected."

#

Anyway, thanks Saber.

tardy night
wide wraith
#

saturday morinng, when the Devs started to remove bios etc, its affected the start of SvS Warfare Stage, so people got zeroed because the couldnt get in

rocky otter
#

If you dont do your job, ofc there isnt any chaos or problem 🤣🤣

terse agate
# merry scroll Hey, what chaos do you refer to. My lasted announcement in the channel is mainly...

The login issues at the end of prep, start of warfare…
People couldn’t login because of this, was at the start of SvS warfare… Players got zeroed, players I was talking to on dc, highly frustrated because they couldn’t login….
After that, when they were finally able to login, they couldn’t play warfare, since they had no troops…. RR was not fun for them either.
Yes, they got 90% back, but still full hospitals, full enlistment and no RSS….
One member said: “I wouldn’t have cared if this was a result of fighting or if I forgot to bubble… But now, it was their fault….. This might be my que to quit.”

merry scroll
wide wraith
#

actually there was no CM on

merry scroll
vale yoke
#

I'm trying. These folks may not always like me, but I love this group of people and want us to be able to have an enjoyable, functional, social game we can play together.

vapid forum
wide wraith
#

then we have the lies regarding testing of the new junk that the Devs were supposed to be slowing down on releasing

merry scroll
void light
#

Do you all understand that the team from this game won’t say that players are right in what they wrote on this Chanel’s?

sage junco
#

What does retain mean in the message the devs sent? I didnt use a single code more than once… and still everything got robbed of my backpack

vapid forum
#

And even if that wasn't how it should have worked, it's still not the players fault. And the worst part is that hundreds of people spend between 6 to up to 12 hours on Friday to get these codes, and for what?

merry scroll
sick ledge
sage junco
strong grove
sage junco
# sick ledge Yes

Well… at least this mess opened my (and many more) eyes to not put any more money in this game

rocky otter
sick ledge
#

Nothing will change in this game, devs don't want to change and they look just for money I know that they need it but making a good and fair game play for everyone it not that hard but devs just want to milk money from players and don't care about fixing the game or stopping a little about the future in it, devs knows that a lot of players will not quit because they have friends and they knows that some big spender continues to buy everything to help there friends.