#📋︱feedback-discussion
1 messages · Page 33 of 1
Monkeeey

Dhananjaya di Silva ?
are all your resonating heros to at least 4 star?
I look forward to updating the appropriate three
A recommendation is required for that
need to know what you do in your alliance
So I’m on Gen 5, and the 3 I use is olly, Kira and Aoi. But I use Kira mainly. I’m a rally leader so Kira is my main march. Aoi is also used.
for example Olly is good for CC, Bunkers or ACs
For cc.svs
Mikoto is my goto hero because of her healing
Do not touch resonance heroes unless you're mid spender or higher.
but i am Gen 11
Olly is much more powerful than any other hero except Angelica
nah nothing special about Olly except in CC/SvS
Infantry- olly.
Rider.-
Hunter-
Simple reason - you have to work on
- Skills of normal hero
- Nodes of normal hero
- Skills of resonance hero - upgrade again.
- Resonance level of hero
If you aren't mid or higher, you got no business with resonance heroes. At best focus on one.
And if you're low spender, by the time you have both skill of normal and resonance hero high enough, you are guaranteed to have a stronger resonance hero to contend with.
Thanks everyone
Exactly, stop spending. Create a competing game instead. Or simply find another game that is more fair and honest, instead of fraud and scams.
Hunter dylan, for rider as resonating you have chloe
Build them slowly, no rush
Dylan needs to be 7, so maybe take mikoto first for pve like trap
Lavel 7 😬😬
Ppl who still crying for gift codes at least edit your copy and paste complaints there had no gift code sharing yesterday or Saturday
Its in the Feedback for the last week: https://discord.com/channels/555639568053829632/1160732615964360786 just go and vote there
makes more sense

Look at the October voting session 85 votes for gift codes when I was there and the ones concerning better gameplay , to fix bugs and issues that will make the gaming experience for every player got less votes cause people . To me it looks like ppl just voted on gift codes and does not Care for anything else . Anything about give me this or give me that always gets the most energy from players but making a stance against alliance duels or no one supporting new heroes is met with a very mediocre response from players.
People still have issues with troop loss but no one pushing that except those affected
We all understand that its frustrating but while keeping reposting this other important topics will be missing in the reporting channel with that ongoing. 
I fully agree with you
I was writing on that look at how much votes for that and most did not even bother to scroll down after or ignored everything else
Yeah its sad unfortunatly
I want to write feed back on something but as mentioned on feedback voting it will get lost wirh all the gift codes stuff
Yeah 😦 and to be honest we collected almost 40.000 votes on it. If there will be no reaction now.. spamming more about it wont help. It just gets more frustrating for other important topics cause they getting missing
There have some pretty good feedback on the stress we are currently experiencing or ongoing stress and those has so little votes it is disheartening
Unique votes or repeated. Because there are so many posts those numbers are way skewed
You wanna go through every post and look who voted ? 
Can a filter or something be used ? Devs are fully aware of everything so I agree it is no use going on and on and on
No, but you know as well as I do 40k votes won't be 40k of members. There aren't even that many that frequent these channels
I will talk with Leadership about if we have a solution for that
And then ppl write it differently so if there is a way to allow one vote for person just changing words may continue spaming
We tried to count it as current as possible. We all spend hours in dc and behind to get everything on the way to be forwarded for everyone and every topic
Thank you cause who cares for "yesterday gift codes" 🤣
Yes mods are overworked for no real reason to be honest
Usually every Feedback should be written only one time and getting upvoted. But it wasnt really possible to do that 
I firmly believe that debacle and repeated crying created unnecessary work for the mods, and actual real problems that needed and still need some weight behind them, don't get it currently because they are lost amidst the spam
Yea , I like the new system a lot and I Try to remember to scroll through daily but now I don't wanna will wait till it dies down and post about what I want and most likely event will be done 🤣
Exactly so
And dont forget memes belong in: https://discord.com/channels/555639568053829632/926158213466951721 thank you 
that is my feedback, but thanks for reminding me
I fully understand you. And I hope it will slow down soon so other topics can be heard aswell 
Feedback in words is absolutely okay but for Memes we head over to: https://discord.com/channels/555639568053829632/926158213466951721 
ok
i gave up hope 😦
I can offer you my dms to share your thoughts for now @mighty gorge @tropic echo
I didnt. If I would give up my modding would be pointless. Maybe Im naiv. But I still wanna try to help everyone. 
Am glad you have given up hope. Players should continue to spam the recent actions and atrocities committed by SOS. Literally stealing items from peoples bags. I have spent well over 20k$ in this game and will not spend a dime after these blatant actions. It was not the players fault. If you skip passed this just to complain about minor game issues, you are making a huge mistake.
The game has come a long way due to feedback but those were for the entire community we need to stand together for a better gaming experience and not only when affected
i appreciate that, you guys to a great job here, really.
Thankyou. It was more an observation and although its slowed, Saturdays performance issues as example became utterly lost because of the constant repost and repost of the same text and content.
So why now , when other players suffered the same fate and got items removed did you and the others stand united to ensure it does not happen in the future ? This has happened many times before and sorry that you only cared when you got affected
We all heard you, we forwarded it. But while doing this everything else will be completely missing and there are more issues that should be heard 
I have never seen anything like this happen before.
Players should have all came together from the 1st instance and say taking items from their bag was wrong
Less than half as much as me then. This isn't the first time items have been reclaimed after a mistake, it won't be the last.
I agree. We still collected voices for it but compared they are very low 😦
Many times , bios, hqs , skins , frames , anniversary event had issues to wirh players items getting taken away but no one cared cause it did not affect them
I never heard of other instances. I have informed my VIP contact about how I feel, and will continue to push no spending. As a primary rally leader am done.
I disagree. I am literally telling you, I never heard of the game doing roll backs and intentionally taking items from peoples bags
If they did this multiple times why the issue now,they even put wrong rewards to, and when players got them they took it back , been like this from 1st year
Unfortunatly during anniversary it happened aswell. And this is not the first and not the last game doing rollbacks.
Talking generally cause I never had a hq taken from me yet I complained at how unfair it was for those affected
This whole free code spam from last Friday is a complete fail from the devs.
Its was so clear that both sides will complain,
- the ones havnig spent hours to collect the codes and get them removed a day later
- the ones that didnt get the codes, because they see people getting codes for free, for which they spent several hundreds if not thousands of $$$.
What the devs did, was just guaranteed to be a complete fail for all players.
This is exactly why people should keep spamming and informing everyone. Because in the past people did not speak out, obviously
Exactly how ppl miss all the feedback on these topics
They didin bugs ,feedbacks and tickets
Yes it was not fair. But simply copy paste same message wont help 
Correct, so instead of telling people to stop spamming about the theft, you should be encouraging it!
Wrong, if all we discuss is this matter and stop spending it might make a difference
But many players know just some have selected reading it has been said multiple times
I encourage forwarding it. Being angry about it. But spamming about it I wont encourage cause there are other topics that get missed from other players. We are all one community and everyone should be heard with every concern/suggestion.
The 1st time I think was the 1st halloween event 4 years ago
Should not stop being said until the matter is addressed correctly. Not addressed with lies.
Exactly
We forwarded it. More we cant do right now unfortunatly no matter if you go on or not. You think a dev will read through the channels ?
Well look at the feedback voting so much votes on gift codes but not on all the other important isssuez
i didnt say anything about fairness 😉
Sorry for my wording. It was a failure
Even though I spend way more than the average person, I know I won’t hurt them by not spending alone, but I simply can’t morally keep spending on a game that would steal from its players.
The Devs won’t, but players will.
And then? We are all the same frustrated. I dream about this since friday
What does it help? - nothing
And forgetting about will help? Or continuing in the same manner will?
We dont forget about it. We forwarded it.
Same thing 😉
If it was forgotten about it still wouldn't be getting discussed....again...
Im sorry but I cant agree with you on that point. Its not the same. We are not ignoring anyone or any issue. We listen, we hear you, we do all we can to forward everything.
you do yes, and I appreciate that.
But what does it help if the devs dont care / ignore your forwarded feedback?
If they ignore 40k votes - what does it help to repost it over and over again?
Tell me one thing.
You have an archivist, an lmod, a tmod, a smod.
there's no feedback supervision role for exclusively maintaining outstanding issues, bugs, that get listed with a response and ETA. Yes?
It was turned down by Devs. Know why?
very good question
what does it help to post any feedback?
Unfortunatly I dont have an answer to that. I wish I would have one
I swear I had 60d worth of vip

I hope it gets heard 
I hope you will keep you hope 😅
I will jump out now and go get eat something 
enjoy 😋
Thank you - like I said my dms are open I will listen 
Would be one fun thing. Getting admin or bot rights for this server for one day to data mine the feedback channel. Simple text analysis. Nothing significant.
.... and try to train an AI to conclude that the feedback is "overwhelmingly positive" ™️ 🤣
Many peeps here could do it.
For the real fun, we compare with updates in game info and game updates channel.
I'm confused 40k votes where the same people voting over and over? So spamming is the way to go
No. Spamming is not the way to go. We try to make votes as current as possible 
Btw still don't believe even with spamming it is anywhere close to 40k
Yep Syclo. I said the same earlier. It's not 40k, probably more like 40 or 400. They same post was being repeated over and over and over and over
Im eating - and I get grumpy if I get distracted while eating 
If you wanna help us: https://discord.com/channels/555639568053829632/1030523830441091072
We are happy for every help 
I made quesadillas earlier with homemade chili. They where very nice 😬
That would be 400 posts with 100 up votes on every single one
#📋︱feedback-reporting message
This is the very first post about and alone this has almost 2000 upvotes.
Go ahead and count all upvotes together from this post down + all talk about it from all other channels and feel free to tell me your count I happily listen 
Lol say what
If you dont believe us there is unfortunatly no other way to do it 
Personally you can't count it like that, you can only logically assume people can vote on one post. So 1782 votes. Obviously there will be a little variance, but you can already see the potential for discrepancies if its repeated over the course of 2-3 days
how many members does this server have? 😅
Uh huh let talk about feedback reporting how many are there after all that is where people are told the devs listen
btw hi Syclo 🙂
Good one secure
If you want a change on our Feedback reporting Team happily open a Ticket here: https://discord.com/channels/555639568053829632/1154385061978841148:Hugssss:
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
Hey bud how are ya... sry but that 40k is pretty funny to me
im good 🙂
Glad to see you here ☺️
Good to see you
im [R3D]Alminator in 178 😉
Oh dang
Like I said if you have a suggestion about Feedback reporting system head to our leadership and tell them. I unfortunatly cant change it 
Good name
Chili is too spicy for meeee
So you suggest we should let it go, and pretend like it's slight rain, when devs spit in our faces? And accept thieves to steal our stuff??
Like I said no way 40k unique votes don't try to sell me that hogwash... I'm not buying
Absolutely not, I fully understand everyone. What I was saying is just that other important suggestions of others are getting missed duo the repeated posts.
So don't talk please about spam when we are angry that greedy devs stole our items. And we have all rights to write about it and complain as much as each one biocap which they stole, will be back in our bagpacks.
No one has said that but if they get thousands of feedback still on the same topic won't change all that they know already
Whatever decision will be made sadly according to what the devs seems fair whether no not the spamming continues
Im angry aswell about this mess. Alot of you lovely people dont understand we are humans and also just playing the game. Being mods is just extra voluntary stuff we do to help the community. But unfortunatly our ways to help are very limited. And believe me we wish we could do more.
A million more can come and say the same, vote the same but the devs are fully away what is the problem and what players said they want
Thank you 
Also some ppl dm mods ,write mods in game etc so whatever seen is always more
The absolutely useless CMs could also provide feedback on our feedback. If this stuff is making it to the devs tell us whats being turned down and why. No and we don't wanna are perfectly fine as responses. Cos they are at least responses which is better than the brick wall we have
All players should get compensation for taking part of the event no one is saying no to that cause it is hours they dedicated and wasted and some got more taken away or had log in issues .
So a good compensation needs to be done spamming just want help they have their numbers already
This is an ongoing issue it is like players beg for information
Maybe mods should understand when to take a step back as well.
Your presence is required in moderation. People wouldn't pick on mods so much if mods could understand that some issues CMs will purposefully back away from. And then mod army is unleashed for earning the daily activity. Which is very easily noticed. 👀
Simple thing like the new hero gear thing, why didn't we get an in dept guide as yet for this new feature in game to give us the head up
Im a Mod cause I wanna listen, cause I wanna help they ways I can. There is no other reason behind.
But I will head offline and go to bed now have a good evening everyone and good night 
Your duty is in helping players. When the crowd is not being disruptive, and all folks ask for is a CM to answer - they get a mod wall.
Unnecessary shielding. The helpful aspect of mods is to help the community via guides etc. Guess if you get any info to help there? No.
Goodnight. Thanks for your help and support.
I am off to but please players there are much useful points needing upvotes besides the code issues
The angry horde only cares about issues they face. 🤣
Funny how many did not know how long inventories have been raided for.
Exactly it has been going on since the 1st year look at the 3rd point of Oct feedback voting about loss troops, why so little? All players should up vote even if not affected cause it can happen one day to them . Why players after so long still missing troops?
The best channel in the server to this day still remains #⌛︱bring-em-back
The utter lunacy 😂😂😂
Told everything necessary to know why funplus does whatever it likes.
The amount of bots that went on sc . I did not ask 1 person to come back , it isxlike condemning them to game hell
I mean - none figured it was a ploy to get discord activity higher. Or they would have that code shared on Facebook etc. Where former players actually lurked.
And most of them didn't even care to think of what they were doing. Paste code. Run along.
Do peeps REALLY think funplus is dumb enough to recruit people in an old semi inactive discord server? Have none of them seen the noise on discord that even active players ignore.
Twice our state faced bait and switch rewards for hq, f2p spent to get the snowglobe and haunted hq and when they got them got it taken away saying it was a mistake compensation was a 30 day skin of their choice😪
I stated the same some of these bugs or events is just to boost screen time and activity
I've heard this before but based on what evidence? All I noticed is with a specific upgrade this evening he was sustaining damage that long killed Hank. Like Olly's health bar wasn't moving. I was intrigued so made another update but have ran out of hero explorations chances to see if he can complete it
I noticed Olly in some SVS battle reports this weekend, at a level it appears my Olly is at. Is there some specific information on him via a specific YouTuber or I just have to Google him? Is it really just CC and SVS he's top choice?
Which particular area do you like focusing on? If it's hero exploration, olly is excellent cuz of regeneration and long range hits.
Inf heroes suffer badly from their limited range in attacks. Makes you have to shield them often enough. Olly hits almost as far as hunters do in challenges.
In October, player angry to SoS increase 25% that's a lot
Thanks for the quick response (starting to think you don't sleep lol). I would want to use him for CC, SVS and I like what I saw in Hero Explorations so will use him there as well. Was just curious where else he might make the most sense
thats what i use him for
I am waiting my giftcode items back. If there wont be any response, I quit this game. They will not treat me like garbage anymore. I spent hours redeeming them and sharing, I was so happy and devoted to this game. Its all ruined and I cant get over it since then. I cant forgive theft of items that I earned with such a big effort. Its disrespectful.
I want old hero gear system back. I miss this.
I am back.. Any news about codes ..
It's same if old system or not..most top 100 are devs accounts.. few only who really spend ..
just to force players spend to try beat them but there is no way.. how you will beat someone who get free items and taking all bundles for free
and plz don't tell me devs can't give free items.. as they can steal us ( codes ).. they can give free items..
You should check the announcement channel or in game. If there is no in game mail, or no announcement, its likely no-one has replied. You might be best coming back in November to ask again.
i know they won't answer 🤣
this entire discord server is a joke. Mods reply but nothing is solved. Devs are a joke.
Whether or not they are developer accounts remains to be seen, they do however have sponsored players that receive goods/content FOC. We had one in our state, and in a large % of cases when new gear/content or otherwise was released, they where maxed in the space of a few weeks. Even if you purchased every bundle in that period, it would never have been possible without help. Maybe had they not made it so obvious by telling everyone to 'spend more' then he might have been able to stay under the radar.
That said, you ask anyone, or push the question and all of a sudden there's silence and tumbleweed and mumbled words denying such things occur. Everyone knows it happens, but no-one admits it does.
Dear cm’s and/or devs,
The game is currently a hot mess and we hear so little of you guys (basically nothing)….
- I am glad you all had your National holiday, but while you were gone, a bug on alliance duals appeared, not all players got their troops back… Due to your absence, it seems to be more of an issue, since it took more then a week and still it wasn’t fully solved for ALL players. When will this fully be solved AND how will these players be compensated?
- The code rain, the one players loved, for the first time the PLAYERS were excited and thrilled. Then FP found out this was a mistake and instead of going to the root of the problem, they decide to take it from the backpacks of the players, while doing so, taking a bit more every now and then, this could have been solved by going to the root and leave the players’ backpacks untouched. How are you going to compensate this all?
- The roll back caused login problems for a lot of players. And since it was right before SvS warfare stage started, people couldn’t login and gotten zeroed or lost their rank. How are these players going to be compensated?
- Still we haven’t heard ANYTHING about the special states, are the special states going to be compensated in a way they become regular compared to their (new) matching pool??
- Rewards throughout the game are outdated, VIP rewards, all stores, most event rewards and special events are just copy paste, where they DID change the number of pearls to be earned (less), but the ranking rewards are still the same. When will the rewards and stores be updated?
- POW was up at reset, then taken away a few hours later. What happened? Will we get information about this? Compensation for time spend or for players that missed it?
- More communication was promised, we currently see no communication. IF there is a message, it is send too late, AFTER updates or roll backs are done. Are you going to improve your communication?
Its already up for vote
#📋︱feedback-reporting message
I know, but currently none of the cm’s or devs seem to read anything…..
Sooo, I need to repeat myself????
Getting so tired of all of this
We all should quit, they would cry 😂
And the list only gets longer
True, however, currently it feels as if they are pulling the plug
Ikr
I am at the edge of refund all the money I spent and move to another game, since devs here seem to dgaf about players and give an answer
Right???? Communication has been bad, but now it is none
I would like to thank the new team managing the game : I noticed since they have no experience in that game, I have reduced my time in playing by half. It has been a long time since I played only depending on the type of rewards. Because of that A lot of events are useless because they are not fixed yet. Goodbye!!!
Why Path of Water was removed? It was there last night between 2-6 utc, but now it's gone...
Hi mayo if you want to submit any feedback or give any suggestion regarding game pls post it here https://discord.com/channels/555639568053829632/1110345161323585606 or you can dm me i will submit your feedback on your behalf thanks
If half of event are useless only dummy will spend money on it ! ( sorry drunk thoughts)
Hi fairy it is reported here #🐞︱bug-reporting message many players seems to have the same issue with pow if you want to submit anything from your side you can and let people upvote it also you can contact customer support in game and inform them regarding this issue if you want any help with reporting feel free to dm me thanks
I have a compile list of useless events for long time player :
- plague zone. No comment, you know !!
- trap ( if some are playing is enough to receive the reward for who are not = plane )
- svs ( once every 4 weeks when it is local). If not local since they are not a lot of players ,playing 10 minutes in 2 rally is enough for rewards.
- alliance duel : since no reward , I use my migo jocker Coín I saved only for it
- azure heist ( there is no certificate of honor in it. We play only for migo 10 minutes to have the 40k points.
- alliance showdown : no value add in Store because they have still not fixed Troll squad event !!
- troll squad : nobody can improve it anymore ! completely useless
- Friday fortress event : completely useless since they have not fix troll squad and the booster has no value since plane and behamout !!!
And I am not a spender ! Imagine the list of event for spender! It must be bigger !!!!
A lot of issues have been reported so many time by players in feedback-reporting !!! Unbelievable! The game is 20% broken !!!
I lost motivation, I warn my alliance that I reduce my activity by half. I prefer watching porn ( lol joke )
Mods are the problem, stop supporting this scamming organization
I am not Hamas, I play not for the joy of killing, this is the only game where your troop are eternal, only wounded 😬😬🤣🤣🤣 ( drunk sorry) but funny ?
Watch away…….better than this piece of 💩
I would line to ask an honest question from the mods. Do you guys think collecting feedback and upvoting them is any useful?
Honestly, am not sure how it affects their time table.
There have been some things that have been fixed incredibly fast and some we have been feedbacking since the first few months the game opened.
The Troll squad is an example actually of them listening to feedback. They ended it after that one generation.
Previously there had been another generation tested and planned, then cancelled
Because for me, how i see it, a succesful feedback is a place that results into changes at least every once in a while. Some changes never get to production, that is understandable, but based on what I have read here, 99.999% are discarded.
Can you tell me any 5 feedbacks that actually resulted a change? And I am not talking about the minimally changed rewards in stores as it is not done even half way.
From the beginning of the game? Yes of course.
The reason I ask this is, people are asked to give feedback, as a means they feel listened to. But I dont see any changes
1 big one was players wanted more space in their settlement to display the decorations, so they created the Isle…eventually
Lol. Lets say last 6-12 months 😂😂
😆 my timeline is not that great but i can try
For example from the most upvoted monthly feedbacks. Island is one (with a money-making twist, of course), I can agree to that
I don't think the bug fixes around major events count btw. Only where improvements or changes are asked for. And yes there have been a handful. But barely any overall given the volume of feedback
Exactly. Bug fix is a given
The island is kinda one. Yes its more space but its not what was requested. Troll squad ending is a real one. Sadly its now 100% out of reach for everyone
Soon as "limited" hits troll squad is dead for you
Here’s a “controversial” one…
Would you say making us choose 3 times for rr in order to open the field for more choices for match making was a good or a bad change? As opposed to before where you could pick 1 time and count on it?
I would not as time slots were actually taken away and the slots are very limited lol. But some may disagree on this one
should have been opt-in, forcing it causes players to need to guess which time slots do not have any players in it to get the slot they want to be in
as a tradeoff you could tell players who only select one slot it's their fault if they don't get a match at all
I also remember when we requested for a way to avoid pressing for each individual speed up.
Really😂😂😂
Yes 🤣
there should be a way to speed up training troops without needing that many taps
The plunder option in explore is a also good one that took a long very long time
True. That is a good one. So island and plunder. Any more?
The Isle was introduced so they could sell more statues and introduce the collection feature and splendour bonuses. Nothing to do with helping the players
Not to toe step but how about an obvious big one, healing outside of the settlement during svs
Extra plane levels and behemoth levels twice
That was good too. Now we are are at 3
Did not mean this
but because of the out cry we got more
They should fix and test events
so it needs to count
They didnt create a bug on some of the things changed
they intended no healing etc
I'll take a half point on it and meet you half way
So we are at 3.5?
Yes but I only just started lol
The fact is they do make small changes lets call them tweaks all the time, but most of the time we dont even consider those things, we are too upset over the big things. No one should have to ask for years for mm to be fixed
Transfers
Some of the additions that we have asked for have been ages in the making and the bugs remain unfixed
Nah. Transfers they gave with one hand and took with the other. Thats a net 0
we begged for a way to change states that wasnt 61 days of nothing and they gave it to us, huge undertaking we werent happy cause it cost a lot
I'll meet you half way again
Mergers also
Noooo transfers can be done if you have deeeeeepppppp pockets
although they messed up when they stopped them and I think they need to tweak both systems they did listen
Transfers kinda killed mergers. And i thinkbthe rookie relo is gone
Rookie is really for rookies now, has to be first time game is downloaded
My completely F2P 2nd account used to farm needs 40 tickets lol. Transfer takes roughly 3 years
I think half is too generous. 0.05
I think I proved my point either way, the game does listen at least a bit and maybe they do not execute as we want but please dont say nothing is ever done. It isnt really correct
Y'all may not remember but some of us do, players begging for transfers or mergers and willing to pay
others liked the transfer but didnt want to pay
so we ended up with it but sheesh only a few could afford that mortgage payment so then they put free tickets in store, then they added low cost tickets to some events
Every change is designed to earn FP more money, don’t kid yourself there is any altruism from them. That is the only time they make any changes. If they really cared they would fix the bugs and lags first.
I want feedback on feedback. Theres tons there. Some should be simple to implement but we never hear anything. Some they do implement, but they do it so badly it doesn't look like an improvement.
I on the other hand say that it very rarely listens. We found 3-4 changes that have been made, and half with a moneymaking twist, and we collect and upvote dozens of feedback weekly/monthly. Seeing 4 changes in a year based on that does not really constitute as game listening, at least not in my opinion
Rooster, Cyan imagine you're the owner of a burger joint and your customers want all the toppings free
lettuce tomato pickle onion mayo all free
They arent???🙈🙈🙈
I just seen how we get the red tickets in POW summit now, they just released the packs we can buy 🤣
Now your customers want bacon and they are willing to pay
If I buy a burger, I expect lettuce to be included🤷♂️
they are saying give us this we need it and we dont care we will pay, so you do and its pricey all the other customers are now screaming but toppings are or should be free
do you carry that bacon for free or charge em, maybe you increase the price of the plain burger and free toppings but you charge them somehow for it
No business gives away product its built in to the price or it is ala cart but you the consumer pay
Yeah. But now we talking if the feedback is listened to. Not should everyone have everything for free
Except when I say well they listened and gave us this, the first response was how they charged
So which is the problem
I replied to wrong comment and confused my own self,apologies
Lol. Feedback being listened to is different from bringing paid features to game
Not if the feedback is asking for a feature
Please dont get me wrong I think they need to listen more same as you guys do, but I am at least willing to acknowledge the times they have listened
True. But no one has said we dont care if it costs (Well excluding whales)
I quickly figured out theres 3 types or groups in here, the whales who want what they want and will pay, the middle of the road guys who want what they want and will pay a little bit and the free to players who want everything the other two groups want for free.
Problem comes in when the whales get what they want and it kills the other two groups
Now you are finding the root of the issues
If every feedback listened to is only from the small fraction of the player base, this is the result. And the lack of communication from the company to the two other, but very much bigger groups, does not help
Exactly, the issue is there are at least 3 types and lord knows how many I havent encountered yet all wanting different things and who screams the loudest or pays the most changes from day to day and issue to issue. I dont honestly think they could win, There are just too many different ideas of whats wanted and needed
Conversations like these are essential in the coming together and crafting of solid ideas to fix or repair what needs to be addressed
This I understand why it has not been done. A lot of players do not have a good device. Having more space to put decoration will reduce play experience for entry end device
And, hence, the importance of a good customer manager, who says ”Thanks but no thanks” with proper explanation would be enormous
Scamming players is taking another level now. Check this bundle out.
4000% value when the only good thing in bundle is 100 red tickets
This 100 ticjets can buy you whole 20 plasma in shop lol
4000% value indeed lol
I stop spending 3 years ago. If you cannot spend more than 100k dollars, it is useless. this is because mainly only RL Matter.
To add a bit to the conversation one issue when I first became a mod was state merge and state transfer. Players were mad they couldn’t do this and asked for months. Some even said they would pay for the feature. And guess what. One of those is a pay feature. We have to be careful how we ask for feedback because a company is always going to take a profit when it slaps them in the face.
I can help. Start with fixing ongoing issues instead of bringing enormous amounts of new often-very-bugged features
I agree Rooster, but I find that most companies put the money into r&d in order to bring about new product which increases customer base and more sales. While this isnt an r&d type company I guess they would still see putting most of their resources into increasing customer base and sales as the best way to use the man power and talent they have
I don't think the burger joint is a good analogy unless the entire burger is free in the first place. Otherwise you're already paying for the burger and its up to you to pay a little more. Free to money is a bigger step than money to a bit more money
Yeah. I would buy that explanation if their player base or revenue would have even stayed the same. But since it plummets, their strategy is not really working.
Any wise company would reassess their strategy at this point
Unless they are pulling the plug 🥶🥶
Less money would be more money. Anyone can afford $2 so their 150 million users can afford $2. But they charge $150.
I went with it since places like that dont charge for the cup lid straw and ice but you pay for the drink. They also dont charge for the lettuce tomato box bag and napkins just the burger. You can bet you pay more for a bacon cheeseburger with lto than a burger with lto and its because of the extra you asked for.
So when we ask for extra I guess I am not shocked it's gonna cost more, just shocked by how much more
In this case its more like we're all going to a homeless kitchen. Foods free. But better food is available if you spend. There are some people who think all the better food should be available free. This is only true if you sacrifice time. So you can have some of the better food if you work in the kitchen for a week. Where sos stuffs us is that the better food is never available regardless of time, or the time required for it makes it useless once you get it.
Not bad
Troll squad is, or was an ok example. You could gradually work through it with the stuff from showdown and bunkers and wherever grimm came from. Then they made it capsules but kept the frags as prizes. So now its awful both ways
Any news maybe from those who are in the ptr, have you seen any new count time or levels added at the airplane/formation system excercise levels? Or will it really end in 20 days? I ask cause these ones always go up to like 500 levels or something no?
Accck 20 days?! I guess I better get moving
doesn't help that level 250 is bugged 
One of the things I skip in this game, because I am not a spender, are resonating heroes because they are useless the next season . Please tell me if I am wrong. Thanks
However, the problem with your analogy is….. It isn’t correct, here is an analogy that is a bit better, I think.
Players are promised a boat. A good, functional boat. The ones that pay more get a better boat, the others a somewhat lesser boat…..
However all those boats are barely floating, we all have to keep pumping the water out. Whether it is a cruise ship or a rubber boat…..
And each and every time, the maker of the boat says, here is an upgrade, the more you pay, the better the upgrade….
But still, the boat is sinking, with each upgrade, the boat is sinking faster…..
We keep trying to contact the company that made the boat, ask the company to make it waterproof….
But no matter how hard we try, we can’t reach that company. While we say, no upgrades, since the boat will sink faster, the company still comes by, forces the upgrades and leaves us again…..
I understand one pays for the cruise ship and the other has a rubber boat…..
But is it too much to ask to give us a boat that floats????
I still prefer to live near the coast than in the middle of the desert 🤣🤣
@ember mantle and to get back to my feedback.
Point 1: I wasn’t hurt by this bug, I got all my troops back immediately, but there are still people that haven’t.
Point 2: As far as I know they only took the rewards from the codes from me, but it feels I need to make an ss of my backpack each day, since I start to loose my trust because of actions like this.
Point 3: I was able to login, but it hurts me to see others couldn’t .
Point 4: yes, that involves me, but also loads of others, why is it, we should agree with the devs to make our state (but also others) less competitive than the ones we are matched against, how is THAT fair? Other states are more liked by the devs????
Point 5: VIP12 players, that were about to quit, kept logging in daily, because the golden frags were so precious. Some of them decided to stay after all. That incentive is now gone. Rewards throughout the game are so so outdated. I used the do PZ, for the frags, but now? Is it too much to ask to keep the rewards based on the age of the state and based on what is needed to upgrade?
Point 6: I wasn’t hurt by that, because I slept, however some information wouldn’t hurt.
Point 7: Communication of this company is at an all time low. The silence is deafening.
I just hope the burger sellers don't try to say they sold 40k burgers to thier bosses
I am no whale, no F2P either…..
But what I do want is a functional game, a company that communicates and fair play for ALL states…
Make the upgrades, like they were before, whales get them immediately and F2P have to grind….
Now, only whales get it and F2P don’t, no matter how much they grind.
And don’t punish states because they are in the wrong state pool, by skipping Migo, skipping hero gens or whatever….
So your analogy and your conclusion of the groups of players is way off in my point of view…
And each company has to make money….
But the product also needs to be solid, functional and usable.
If I buy something broken, I expect it will be fixed or they replace the product. That’s the best way to get retuning customers…. Customers that recommend your product to others….
Here we get a half broken product, we get additions to the product that makes it function even less and when we ask for customer service, we get ignored
Groot those are all great points.
Can we have actual 3D graphics mode in all states instead of just improved UI design, thanks. @merry scroll
Feels like playing pacman back in the 80's
The improved ui design is gack
FFS, the game has been unusable all day. Can we maybe get some extra servers for all the damn money we spend?
@merry scroll still sleeping mate?
Crimson Samurai what issues are you having?
Tagging the cms is like throwing money in a well.
Hell nah there’s enough lag in the already crappy graphics
You guys got the compensation for the codes thing yet?
Not only code thing, FIX all the bug first
Only launch new item, never fix anything
🤡
They missed the point entirely. Not enough for me, still quitting the game. There was no bug, they made a mistake and stole from their players.
Agree.. that is not enough
They literally are doubling down and attempting to please people with another disrespectful gift.
Don't forget to leave a 1 star review and SCAM comment before you go . State of Scam
What's the point of giving it to everyone, it's just the same as giving nothing
Totally waste of time.
Also that compensation is nothing compared to what people claimed earlier, maybe give at least a portion of what people got earlier
What a trash
Why did you release the code in the first place if you're not planning on giving it. State of Scam all over again
At least whiners won’t complain now since they got the mail too sO nOw ItS fAiR
Personally I didn’t find out about the codes until later during the day. I was thrilled to hear that players were getting free rewards, hopefully they could catch up to spenders. I received very little from the codes, but found it insulting to have it taken. Spent thousands to have a couple hundred dollars worth of prizes taken away. It was enough to make me quit.
i just realized, that compensation email is the same as 2 of the codes we got during the code rain. take away 160+, give back 2. seems about right. now let me bend over so they can shove another pineapple up there
devs didnt listen...
instead of giving us our original rewards (at least) they just take everything & give us like 2 codes worth of stuff 😂
Well y’all know now, next time they mess up, and they will, in an update were we can take advantage of a real bug in game, let’s use the stuff right away and take it out of the backpack so they can’t remove, then we’ll see who laughs
Treasure capsules thing is nice example of upgrades done right way. If you are not a rally leader then you just need to do cheaper first half of the tree really and it can be done in reasonable time simply by doing trap every 2 days. Wish more things worked like that
They still keep lying lmao...
"bug that allowed repeated usage of some gift codes"
No! All codes allowed only one use per player.
And there was players limit too
Yeah there's no repeat at all
Nah, they'll undo your upgrades
i can't believe, they really took rewards from codes which they sold, but they did it:))))))) i wonder if they returned money for those who bought codes?
he is not saying that they have done that, just that he wouldn't put it past them to do that in the future if people used the items before they had time to "fix the error"
Nah so far they haven’t done that with the last bugs 🤭
Like formation system and even the circuits event etc etc
The game compensates with 2 code 😭
i saw 3D graphics in new states, when game logged me to someone's account, instead of mine. they'd better not event start to do that 3D, i'd not advise to the guys with such expertise and experience to do anything except of to learn:))
Its not that they dont want to do that, its just that they are too dumb to do it and dont know how.
6k bios? For real? For my 5 hours of life? Unforgivable
I have entered more than 100 codes. Then the game took it all away and gave me 2 codes😣
Yeah.. it's frustrating
And everyone got those 2 codes, even people who used no time at all entered 0 codes :p
Yeah for now we can use that.. but these greedy bastards will find a way..
They took 317 codes from me and give 2 as a compensation 
Yep haha. Hey at least you can replenish your daily stamina now with those 6k bios 🤦🏽♂️
There is no way I keep playing this sh and I spent thousands of euros here.
If they haven’t in 3 years they won’t now ahaha
we have to become used for disappearing rewards already, it happens regularly after changing interface, just not many noticed:)) we never get some part of rewards from events:)
To promote fair play .... What a joke.. it was never fair from the first place, match making sucks, my alliance keep meeting with older states on RR with x100 more troops than us, even their low level monkey can defeat some of our high level.
Fair play is a joke.. it would never happen.
I say screenshot backpack whenever you log off, who knows, they might be stealing a little bit every day. They feel no need to inform beforehand about taking our items so they might be doing it daily too
Or maybe only on holidays?
Or on weekends? Who knows when they decide to steal again
Okay.. I'll keep that in mind .. will do it for sure next time they screw up.
this doesn't help already, new laggy and bugged interface, just doesn't show all reports and some disappear with time
Better yet, they'd done it so many times before just this time they got caught.
If you agree with that they will make you eat sh forever
i don't really understand people who spend money for the product of such quality:)) it's exactly is, how you named it
We are sorry you guys and gals feel this way. Through the self service you can easierly see when stuff is used or moved
The only thing in this game that's worth a dang is the ppl you met and made friends with... game itself is sh and full of sh

Self service is done by them too, how can we trust those numbers? They can easily be tampered
They gave us 0 reason to have any trust in them
Do you like your job MOD? Defending thieves?
Yeah. I still in doubt of leaving the game because of the family we made from here.
but you don't get part of the stuff to be moved or used, cause it stucks in bugged interface and disappear after some time
Because they can not hide movements each one is recorded.
mods are volunteers who just play the game and help players they don’t defend devs they actually go against them a lot

Most of us mods have been effected as well
Then should not say “we are sorry”
we all are sorry, not only mods:)))
I am angry not sorry
We just try to help where we can.
I was just trying to make it easier than screenshoting everynight
We can understand your frustration
😭
everyone is angry and everyone is coming up with different ways to get back at devs but they are still spending and supporting their big spenders, instead try tell ur big spenders to stop spending get as many states around u to do so aswell and let the devs know ur unhappy
Someone who did not input a single code also got 6k :p
I couldn’t care less
Impossible cause if they spend so much to begin with is cause the ego is high and needs to be fed
Removing the biocap log won't go down well. When will these guys learn 😂😂
when they hire another guys:)))
it’s not impossible, people just don’t want to do it… it’s been done before
The “i spend for my allaince or friends or whatever shhh*” is just a lie tbh
We would love the devos to come and tell us exactly what happened so we could explain better but unfortunately we haven't heard.
Я вас не понимаю, что вы пишите🤔😳🤣
I think this game protest never ends since rollbacked gift code
i start to understand people who quit the game but still visit game discord:)) it's really fun to read about the bs, which devs did again:))
After all the crap these devs have been giving us to all non spenders and big spenders the last whole year, if they haven’t stop they just won’t stop, their spending is an addiction at this point
learn english:)
Angel this is an English speaking server please head to #🌍︱general_international and there should be a mod available to speak your language
They cleared my records after I complained.
Nothing pre October 15th now
What…
Good thing I took a picture on the 14th when I noticed.
At least I used a lot of Biocaps and losing only 10k on 1001
Me too, but of what use is it
yes it is easy to remove logs. just erasing lines in a database
they got rid of all of the system messages of gift code redemptions as well
@outer seal Словарь, в помощь 😂🤣
None, it just allows me to complain still lol
This is a real theft
I'm becoming that guy soon 🤣
Yeah.. me too.. nothing
My 1000 only rollback 150 Biocaps lmfao
@frozen pecan ,пожалуйста, перейдите в #🌍︱general_international
@old oasis my favorite mods
Штат 1133😎🤟✌️
@merry scroll deleting the biocaps logs was plain dumb. Please pass that along to whichever genius wanted that for damage control.
@old oasis Я не туда попала 🤭😂🤦🏼♀️
Dont worry, next time they will leave the logs and will just change numbers in them slightly :p
@old oasis 
дать ссылку на русский дс?
I really hope they try that.
@outer seal Привет 😎👋 буду вам благодарна 😁
How do i check biocaps log
The law they are breaking changes from denial of account information to intentional misinformation. 🤣
Well we know they are not smart
but it's really better to learn english:)
Thank you Zaar did not realise there was one
EU people, read that GDPR and mail CS for your account info. Ask for deleted records 🙂
i asked to not use my personal data, got an answer, kinda guys didn't understand what i want. still waiting for it:))) i did this right after they started to use our data:)
They will never agree to that, Chinese law takes precedence for them lol
And for that you're better off mailing their European folks. Think a separate mail is mentioned under privacy policy.
I wish i know how to hack 😂
i mailed Switzerland office if i don't miss. they registered there
What did you want them to do? Delete the data?
yeah it's normal practice for many companies to delete personal data if asked, not for ScumPlus:)
They will cite needing to keep spending data for six years for taxes. 😂
i think they will sell it. they wrote in terms of use, about they might do this
Not sell it maybe, but they have to send that data over to the CCp censorship vendors 100%
Third party vendors as they call them.
Self service
Settings - help and support-help and support- lower left corner is self service button
they'd better call it - support yourself:)
For those that asked way back
guess you're right, i don't know how it goes, just read about selling in terms of use
Saw on different server new dev notes. Seems like they really want to keep alliance duels in next migo :/ Event with nearly no rewards, all it achieves is ensuring that alliance with biggest whales in it, not biggest amount of active players, will win migo alliance ranking
They previously also stated that third party agents would have access to data for credit background checks. It's basically a provision for checking against money laundering considering the sum involved in the game too. Somewhat justified.
You can be sure it isn't safe considering what openly occurs even in the diamond store 😂😂
i had no doubts it isn't safe:)
i thought alliance duals was pretty fun 
what is fun there? it could be with fair matching, but there is already too much particularly timed events in the game
For me it is always a stomp, either we easily win when we pick opponent or we get squashed without chance to fight back when someone picks us
we had "alliance duels" almost everyday, before devs spoiled the game
i guess some people have different experiences to others, i think it’s been pretty even for the ones i’ve played
the island ruined the game for me
it started to fall after generation 3, game was great at that times, but seems most of original dev's team left the project
I have a problem because I am in really lively alliance that lacks in whale department. In our group we earn by far most more migo points than other alliances but it just makes usna target because all it means is we are great source of easy to get points
what state was ur first zaar?
i started in 72, but moved to state1 after a year
close to me i was 78
Funny after making us spend hours for it then giving 6k bio lol
Give me back my 600k bio not 6k lol
it's a very good compensation, for those who didn't redeem codes
Yeah if we consider their max compensation is 100 bio lol
even gave some gold frags when do u see that

The thing is Frags are useless they messed it up ppl say oh you can upgrade skill but when you have terrible Stat skill lvl don't help you lol
yeah after limitless gold frag is pretty useless unless ur doing skills 
They have a kind of management anything they touch getting messed up
200% behemoth attack will destroy whoever don't have it lol
Copy paste from other games this is what all mobile games does
yep…
All mobile games, but not Scumplus. Guys manage even to spoil what copied with own improvements
We are stupid enough to fall for it they just taking advantage of it
everyone just needs to stop paying for their broken game
Won't happen xD
it’s a nice dream though 
Rng upgrades are the worst thing ever... So sad seeing it here more... They started with barracks runes, now this 😒
Having a faith is always good
they started with statues…
Statues not rng, they give same stats
but u can’t 100% get a voucher from every pack
what is Rng?
Here you can get 20% behemoth damage or maybe just 20% defence :p
i’ve got like 3 packs atleast without getting 1 build voucher
ohh yh that the new part sorry i miss understood
i thought u meant just the obtaining
No, obtaining was rng for almost everything since long ago 
"luck", random number generator. Dunno what you call it.
But now even what stats you get is rng
yeah that’s why i was confused 
Some folks went all in on engine units. Cue to open the floodgates.
Right when you think players would take a step back and evaluate the devaluation of their own spending, some sit engine level 7 behemoth damage maxed. Lol
i’ve seen a few 
Now they suffer 🤣
So heard something about 200% behemoth damage being possible. Cant wait the day when whale will attack me with 100 infantry, both behemoths, helicopter and decimate my 5mln of troops 😂
have u not seen people soloing 12m troop hqs and winning 
But it was with full march! Now they will do the same with few troops only
Have seen 34 million killed one hit by rally. Troops don't matter.
And since there will be less need for troops whales will be able to get rid of most of their troops to keep low BP and be matched against low spenders everywhere :p
is what the young states seem to forget, they think troops is power and because they have 1b power already they are strong but really they just have a load of troops 
i call such guys as "svs points"

i know one that used to go from 1b down to 300m every svs and still lose most
Reading feedback lol ya’ll need to think beforehand “will taking this on board make them immediate money” as ya’ll are literally wasting your time. Isn’t the definition of madness repeating the same thing over and over and expecting a different result??
They will never change, this game bloated and now it will die, let the natural order flow 🤗
Maybe gold Tempest Arms is gonna be P2W
Hey devs thieves! My friend used codes but never took them from mail, you stole his backpack contents that he earned saved and purchased himself then deleted all his unread and unclaimed mails… wtf is that? He got double clean!
Complaint in appstore on your application sent. Enjoy.
F2P no longer safe because very huge gap, unlike before behemoth/plane/stats statues/P10 way better and F2P safe

Another lie from developers about using the same codes. Refunding rewards from two codes looks ridiculous. I can provide a list of the different codes used later. Let them all be reimbursed.
Here's 2 codes for the 10h+ you spend on fairly getting 200+ codes
instead of using codes which caused all this issue next time just send everyone a reward ans what about the issues at the start of SVS caused directly bu the Devs
They are cheap as f
For the non community managers of SoS who idle here sometimes. Would be interested to know if you think our CMs are doing a good job and if all the actions taken are in the spirit of what funplus claims to be in its more public media. Cos from where I'm standing, nope nope and nope
i hope they lose at least 4 days wages, after all they have done nothing since Saturday for 1 of then and its over a week for the other who should be docked 1 weeks money
this is so disappointing😮💨
so their POW has issues and they send out stuff, Where is the compensation for the issues at the start of SVS
who cares about POW anyway its a junk event now
well always was a junk event
I can't find a total listing for all their games. But if we take the biggest list i found, which is 15, and 4 of those were sos we have 11. If we assume 1 of them is a game that needs little to no community involvement we have 10.
Assume they spend 4 hours every day of the week doing some brand of reporting its still 2 hours per day for a SINGLE person to hit all 10 games. They have multiple CMs
Even if a CM has 5 games assigned, i would expect an hour a week minimum engaging with the community on any one of them. We're lucky to get 1 minute a month
i wish i had a job that paid me for doing nothing
Well, they gave rewards for 2 codes when it was stated it would be 5. They then removed all the code redemption messages from in game inbox, then removed the bio logs to hide this.
They have gone all out to cover their tracks and make it harder for players to prove this which they delete. Next they'll be trying to take down the discord that held to gift codes being issues and bribe people off
This is also just ridiculous 😂
They do have a job up for a community manager. If i had nothing better to do I'd apply. Looks like easy work.
Tell them you'll post in the discord twice a week and you'll probably be overqualified
I'm in UK so bit of both
Maybe I'll ask them to be pain 👀
Any update on this?
@feral sinew FYI
Could you also advise on why KG is not slowing down on updates despite @gray dragon stating they will and when the rest of the forced states who was forced to jump to gen 15 unlocking effectively about 24 new heros that would be required to be leveled up with new items which simply aren't given enough to even upgrade 1 hero.
Where's the help to mitigate this forced jump and catch up to states who had these heros naturally and thus longer in general to develop and grow.
In KG eyes or least Becca terms its more "fair" but its anything but that.
@gray dragon Stop adding new rubbish to the game no-one wants and fix what's currently in the game and help the players to catch-up and have a more fair playing field.
ask for a Subject Assess Request Report commonly refered to as a SAR request, they will have 28 days to reply to it, the request can be back-dated for a reasonable timeframe, the minimum records they would have to keep is 6 months
I'll do one after work then if I remember thank you
Look, 500 tickets are fine by me ahaha i didn’t lose anything from their pow bugs whatever it was
ANYTHING FOR FREE since i know how much it hurts them
they can provide a fix for that but not SVS which affected more
there is NOTHING, why not????
could it ne that POW is for the whales???? and it was the Whales who would benefit more from the lag/disconnection issues at the end of the prep stage and the start of the SvS warfare stage
This is when they change the pow vouchers and the compensated ones become void. Zero loss 😂😂
Nothing at this point would surprise me

Good joke, there wasnt a single code i redeemed more than once 🤣🤦🏻♂️
If they send another 200 such compensations then it will be good.
Arguing about it now is just useless, they obv don't care and they never will.
And we enable them to do so by buying more and more bundles and giving them money
Keep doing silly mistakes and give us bugs everyday and compensation with such a nice rewards 👍. We are fool who are still playing this game
See you tomorrow with another bug sos 🙂.
Staaaph im still traumatized

You can't use SAR's for that purpose, it gets abused often though for many different reasons and requests. Mostly SARs (as defined by the ICO) are for access to personal data which is held and anything that is additional to that.
I get SAR's all the time, the amount I reject is unbelievable and some of the information requested is ridiculous. However, we have replied to B2B requests when they are related to systems and services.
? The focus of a SAR is usually a copy of the requester's personal data. However, you should remember that the right of access also entitles an individual to other supplementary information (eg the purposes of processing).
You replied to BigThickDuck about his request around codes and information that wasn't personal data. Or at least thats how I read it given he responded after to say he would raise a request.
actually is was around the data they removed
Can someone with an admin role change the next nicknames of the cms?
System data, not personal.
Some would argue that biocaps would constitute profiling data 👀
I don't need compensation. I need my rewards back!!!
@feral sinew “Dear” developers, show me where you see duplicate codes here. I can continue this list. Compensate me for rewards from these codes. S0B58E73F233
S0C800ADC819
S0CC8959846C
S11D8316DED0
S11E1D8879D6
S13276C91EB0
S1ABB76E8F72
S2B2AD1E271B
S2B2DE327CCF
S2C658B0DA22
S2DCFC93D437
S39D6F22247F
S47BF5964E1C
S47C0B76F0C3
S47E672C65B3
S47F72E1EA53
S47FCD4988A8
S47FF4DD6A8e
S483F8F53911
S48A0748B5B8
S490F7D77DB3
S49534931BB2
S496D3BA5980
S4986DDF4AC6
S49D8AFC25F0
S49EFDDF355E
S4A00C500341
S4A084809677
S4A45E7F7883
S4A47ED3A53B
S4A768B92700
S4A9543B6337
S4AC49361C43
S4ADB9481985
S4B5229BD87C
S4B74E250694
S4B97022A8DB
S4BD07211758
S4C0D86543A8
S4C35978228E
S4C433ECA656
S4C516170DA2
S4C5B3033A62
S4CBA8BB0164
S4CCF79BA532
S4CEEA76F73E
S4CFC0D46A49
S4D1213C03C4
S4D519BE32B6
S4D606D7EB04
@merry scroll
The amount of biocaps indicates how much one spends, which could lead to an approximation of how much they earn, which is personal information
there was more here 😂😂😂

Lazy and deceitful @merry scroll @feral sinew we don't need compensation, we want our rewards back!!! Stop being silent and sitting back!!!
Today is already Tuesday - it means a working day. Where is your job?!?
Alo
You can argue, but it wouldn't be valid. That would be a huge stretch, in fact near impossible to even reconcile or rationalise. PI is very clearly defined, its information held about you specifically e.g. Name, DOB, Convictions (if relevant). It might even be valid if it was related to legislation e.g. Data Protection Act. However again, I very much doubt they would process it on that basis.
Plus, we are talking about FP here, since when did they ever do anything above board, logically and fair 😂
Please don't abuse tagging as per our #📖︱server_rules
Devs should follow rules also and don't lie
Oh seriously?!? Then give us a CMs that will do at least something!!!
🤬🤬🤬
then they should be online, with so many comments how are we to get their attention?
Btw, lying nanami changes pfp but continues to ignore us 🤓
Virtual currency usage would be very loosely tied to it. Debatable certainly, but definitely a predictor 🤷🏽♂️
If manager and devs in this game bunch of liars. Who will care about rules.. If devs don't follow it 👀
Remember guys, we always take an example from developers. As they do to us, so do we to them. Like "what a hello, that's the answer" 😂😂😂
👋😂
So I don't care about the rules right now
The developers violated their rules and the law. People paid for the codes, the developers took the money and took the codes back
👌🏻
so if i want a direct public reply from the CMs how am I to get their attention???
Answer us mods....
dm. Send nudes
isnt it great when a Mod tells you to stick to the server rules, then they wont answer you when you raise a question about them
It was easier for devs give everyone 1 mil bios so no one will complaint lol..
but they greedy and stole us 🤦♂️
Joker post some codes here.. can devs tell us which code has bug 🙄
Mod, please don't write that you are volunteers and blah blah. That you also don't know anything and are waiting
They asked you a question about CMs.
Not devs.
They won't know anything. But 99% of that is our cms are useless
Even 100%
if each code has 3k bios.. And Joker posted + 30 codes.. then it should be 90k at least.. that's without count all codes
so devs just lie
I posted 50
There were over 300 codes
I can still post 150
I've lost 690k bios 
I lost 700k😭
650k bio
And 10h of my life
/mod We haven't heard anything yet. I'm a player like you and i too lost bio caps so we understand your frustration. If you like we can leave some feedback or you can DM me
A tag is fine but multiple tags won't help and goes against server rules. We've asked for more clarification on the codes. It was said that although they weren't the exact same code number, it was still the same code that was exploited to be able to be used more than once. We all wasted time on the codes and I get everyone's frustrated but we still have to stick to the rules
guys, be nice please🙏 my co-mod only stated do not abuse tagging. That means if you already tagged a person, no need to tag again. Mods are here to help and we do understand the frustration
I was being EXTREMELY sarcastic
I know it was more.. just ex about how devs lie
Bruh go away
That's disingenuous to say the least. The tests aren't thought out, throwing it on PTR less than a week before live is not testing. If, and this is a big IF they are testing internally why are there still so many bugs? They DON'T test anything
the the CMs need to be here or remove them from the server
Mod, please don't write that you are volunteers and blah blah. That you also don't know anything and are waiting. They asked you a question about CMs. Not devs.
Mod, please don't write that you are volunteers and blah blah. That you also don't know anything and are waiting. They asked you a question about CMs. Not devs.
It would be nice to know why our CMs are never here
Be fair, thats not a question a mod can answer. All they can do is ask the same question you ask.
I agree that their presence would be extremely helpful.
🙄😑😑😑
It would be nice to know why our CMs are never here
???
Answer
They probably can't. And pushing them for anything outside of discord won't work, thats not the system funplus has put in place
then their sould be someone the Mods can go to above the CMs assigned to this discord
I would like to know also the answer. but like most people, all have reasons, and I am not in a position to speculate 🙏
If we cant tag devs cs, can we dm?
No devs on server
Becca bot? 🤔
We can CMs, but they don't even answer there
Voice call
Lol
You can tag 🙂 I think what my co-mod meant is just don’t abuse 
we know bht they don't answer us
if there is an issue who do you report it too if there is no CM on
so we try tag more than once
Still no reason not to be nice to Mods here 🙂 that’s all I’m saying 
I will repeat again. The job of CMs is to be in touch here and respond to us and be on our side. But they don't do anything and you guys want us to be kind. Huh
There is no such world
Sorry
🤷🏻♂️🤷🏻♂️🤷🏻♂️
This is not meant as an attack, we all know Funplus are scammers and ONLY care about money. Nothing ever gets changed. If you're still trying to help the community as a mod you must have a screw loose. Please, don't antagonise the players any more, just pick up your monthly package and be quiet
i would say powerless, rather than useless, they have no direct contact if there is a serious issue affecting the community
and that goes for the players too. Funplus will never change, we all know that
it's time to cut our losses
I’m sorry you feel that way 🙏But Mods do more than you may realize tbh.. so please don’t call us useless. I hope you’ll get the response from them ☺️
Bravo ☝🏻
At this point you're just having a negative impact overall on the community. By defending FP and pulling the wool over the players' eyes we are beginning to lose faith in you mods. It feels as if you don't really understand the players' feelings and anger
effectively you are powerless when it comes to doing anything in the game and you have no backup
We see with our own eyes the way FUNplus acts. Then we have mods telling us another thing. If nothing but using logic the two don't add up
Funny you think that because mods get all the backlash so we do understand. Also, we’re also affected ingame 🙂
I dont' agree with mod bashing, but I will say this. Mods front a lot of the heat that CM's should take, and on many occasions the mods should just sit back. I'm not so direct in saying they should 'be quiet' but its the essence of it in that the CM's should be more visible, its the CM team that should be here, pretty much 24x7x365 (within reason)
Its a FP problem, that is compounded by them use the Mods as 'tools'; but its most definitely not within their realms or responsibilty to resolve game issues, rather to collect and forward and disperse information.
Eh all the same words... it's like the vocabulary has run out for mods...
For people who are meant to help and support the community, when their job isn't possible due to the way things work, to keep insisting does not help the community in any way. You're right CMs should be here, but they're not.
In fact it does exactly the opposite, it alienates the community even further. These supposed players are on the side of FUNplus?
I think you have to recognise the difference is a mod isn't an employee of FP, a CM is.

Just to add to my co-mod, many of us do agree that cm being here more would be extremely helpful. They are busy though and will reply when they get a chance. I actually like the fact that as a community all the players voice their opinions like you all are now
You're missing the point. So why would I even do the job, which is currently making the players even more angry, if I'm not being paid?
To add to Cerberus, we're volunteers and are also regular players.
Except normal players don't get a monthly payment package of digital items
I don't disagree, I have many friends in this game that are ex mods. They stopped being a mod because of exactly these type of situations and lack of FP support. I have no further desire to be a mod myself, simply because why would I want to front the very thing that is a problem for 90% of players (including the mods themselves). The fact is there are people that believe in their hearts they can make a difference and help, and that will always be the case, even if they are banging their heads against the proverbial brick wall day in day out.
The end justifies the means in FP's eyes, and paying some players extra biocaps every month to effectively be meat shields at times, is how they see their model working, even if its flawed.
Looks in the end i will video call Becca to get answer 👀
We get frustrated but we have duties to the community that we can’t abandon🙏 so please be patient with us also because we are trying our best to be the bridge here 🙏
so why cant we tag CMs if we all agree they are useless?
you can dm 😅
You can tag them
Personally, I wouldn’t stop you
But that’s my discretion
And please, let your voices be heard
just do it in a way that is in line with the server rules🙏
To add to my lovely co-mod, in the server rules it also states that tagging is allowed, however spamming isn't allowed. So please use it when you deem necessary, within the rules.
See rules: #📖︱server_rules message
Good morning everyone
it is necessary 😅
I'm in no way defending the mods but the mods can only do so much I'm sure if they could they would sort this mess out most of the mods are on our side it's the cm devs and fan plus that's not listening
and what is spamming at this point? So many people are angry that means maaany will tag
We all need to come to terms with the fact, CM’s limited visibility has been drastically reduced since their eyes are set on the new game due out next year. Following where the money will be…. It’s true there busy, just there priorities have changed. Mod’s do there best but their hands are tied and have very limited powers. It’s a shame as we have better feedback, empathy and understanding on our issues and far quicker responses.
!
talking about cm not mod
jee literally almost one actually talks about mods! Why is it even being discussed and defended if there is no offence
CM
is the issue
I wish I could fix everything. I wish I had a magic wand I can wave and make everything be better. But I flunked out of fairy school 
I get it. and I’m sorry if there’s misunderstanding on our part on explaining this🙏
Why’d you have to skip fairy classes?
It's alright Goose, peace was never an option. We'll get back at the fairies 🪄
I know you can’t do more and I think majority of the people know. The anger is towards cm so lets just hate them together 😂
Turns out having wings doesn't make you a fairy, still just a Goose
It could make you a chicken nuggie 
Hahaha! Watch out for thanksgiving goose, Goose! 
Hairy legs and a tutu are not what I visioned a Fairy to look like.
I think that’s so hawt! 
Listen I like my tutu
Ah man, now we're treating Goose like emergency food.
CMs still on vacation?
Where did the rock gif go
CM still useless
I went diving with a tutu once
felt cute, lol
Do we start tagging the GMs here 👀
Mods don’t you want to move the conversation to the mod channel rather that feedback discussion? 😊
So whats about double robbery? First thousands of speedups hundreds k of bio and lots of golden frags from BACKPACK, then removal of all unclaimed codes messages from mail? Who will return what they stole???
#devs thieves
Mods being apologists while funplus deletes biocap logs, is somewhat cringeworthy.
They could take a holiday. But nope.
Goose, you gonna get fired if you don't show up?
We are forwarding all the frustrations to them. I would love a holiday!
Chek said I can have a holiday, I am going to Disney worldddd
Sat next to Andy on that beach in Hawaii, discussing the avid use of Biocaps and the virtues of free money? 🙈 🤣
A goose that lays golden eggs, that Funplus managed to F up through their incompetence?
There is no stipulation in any mod training regarding active presence during specific hours of the day. Yes, you can.
As can all the other mods.
There's plenty of other channels to mark your daily activity.
Actually, I’m technically on leave today, hehe. Still recovering from eye procedure🥹
This person mentionned in that comment is a low spender, he hoarded stuff in his backpack 800+ days day by day, who allowed thievesplus company take his personal stuff???
I wanna know where all the people who lost all their rss and troops for svs while the devs took back bios. They are the true victims. Are these just getting lost in all this other contant crap?
Are the gonna be made whole
I definitely don't lay golden eggs, I would be a whale, but I am more of a majestic guppy
You lost troops?
I thankfully didnt.. many did tho
When can we expect either of Nanami or Saberlot here. Hiding in mod server or talking only via DMs for solutions offered to a select section of players never helps. They should know this by now.
Being zeroed during the devs activities.... was a real problem.
Many people did as a result of the login, system and performance issues during SvS. I had one member lose a significant amount of RSS afer being zeroed and couldn't login.
I don't know on that, I really hope they do. Not being able to get in game to defend themselves really isn't cool
Hello! Please take a SS of the items in your self service tools, and report in-game to get a ticket 🙏
Ask.
He made ss and made a ticket it was closed two days ago! Nothing refunded
Do we have any options for getting active CMs? My snooping has Lise as an actual CM as per the funplus homepage, can she give an opinion or be asked about the uselessness we have?
Hang on, I’ll message the steps for closed tickets🙏
Here 
❓ What if CS closes your in-game ticket without responding or misunderstood the situation?
Ans: Open a new ticket in-game, fill out the form below and send to https://discord.com/channels/555639568053829632/1064650064422785045 (check attached image for instructions or #📖︱official_guides message for the full guide)
IGN:
STATE:
NEW TICKET #:
SCREENSHOTS OF:
- Support tickets that were closed.
- Message/question to CS.
- Any response from CS.
I know she's not an sos CM. But public figure-ish. Shes on the home page. She's in this discord. Any clout there as this reflects super negatively on her employer
Ty will forward it to him.
You’re welcome! Just message any mod here if you need assistance 
Sometimes dumb kg shouldnt do anything to not provide more problems what a stupid idea was digging players backpacks and taking stuff out of it, pull hands out of wrong place and plug them correct so the code you wrote works properly - giftcodes were legal, digging backpacks not…
By their awful terms of service it was fine. However by any moral standpoint of a company that wants to keep its players happy that was super the wrong choice.
Привет привет 😌😂
The developers violated their rules and the law. People paid for the codes, the developers took the money and took the codes back. We want our rewards back
Feed back.:
Please do Merger before migration..
Can't let people know of hellholes before. Gotta make em pay to move out before & potentially after.
How do you play SOS??
Your always here in discord😬😅
Mods gonna delete the answer 💩
wtf i this i want my bio back 😒
Yup, have several players that had those issues….
I spoke to them on dc, highly frustrated, constantly trying to login. Their accounts zeroed and they do not have fun in playing anymore….
When they finally could login, they couldn’t play warfare anymore (since they had not so many troops left) plus RR was no fun for them at all….
One player literally said: “I wouldn’t care less to heal and empty my enlistment if it was due to fighting or me being dumb to not bubble.
I do hate it when it was not my fault at all….
You know what? Perhaps this might be my que to quit”
This speaks to their lack of thought, foresight and shows what they think of the players. States are dying so instead of merging. saving communities and making livelier states, they decide to milk us again for more money 🤮
Sorry but this is misleading. From my vantage point, the only time a ticket is not automatically closed is if you tell them that you haven't received items that you paid for. As for having to put a hidden code in to get to the main support menu, I find that rather appalling given what I have spent in the game.
Wanna know what CS said?
Here are the tips for a functional internet
Like, for real?!?!
This is the only thing on my phone that regularly claims to have lost connection. Internet, youtube. No issues ever. Sos, consistent
Another question, why is my ticket still open????
It has been 2 days now😒
And I hear NOTHING
Are they trying to get the number of new tickets down???😂😂
Err… sorry this is just a page to follow up on the tickets that were closed by CS or if you got a response that is not related to the concern you posted ☺️ it’s just an option if you want to follow up but that’s up to the player
You are suggesting that they are even looked at, I do not believe they are!
Me and another player in the same alliance lost biocaps again today while we were asleep. Anyone else had this issue today?
devs steal players when they sleep.. don't sleep
Yes, I do actually 🙂 you can submit this as a feedback if you feel like this 🙂
Lemme check the reports🙏
I do love how useful our CM's are.
They already took more than they should have last time. They wiped out my bios (500k) and not all of it are from the codes. It's just crazy that I need to watch my bios everyday just be sure they dont take more from me.
somtimes i ss.. I don't belive those devs
I suggest to get a ticket in-game and add the missing bios.🙏
Already opened several tickets. Completed without resolution and now I opened again. Its been exhausting.
Thank You. Checked it and it now works 🙂
I’m sorry to hear that🙏 you can report cs closed tickets in #cs-response-screenshots (see “pinned” messages)
Thank you. I just feel this game is hopeless. They did not even give me VIP frame that doesnt even have any benefits.
So I dont expect anything from SoS devs anymore, just disappointments, one after another.
I never got an answer about the CMs that are from other games but here. Would a mod or dlmod like to ask them if they think the actions taken here are in the best interests of the company and if it matches how they treat their assigned communities?
Same ....
I also just noticed that they deleted all the mails that pertains to the gift codes redeemed. 😂
You have no shame!! This is an offense to the players. I hope all the money you earn is spent on medicine. I'm not going to give you a single € more, MISERABLES!!!
Haha what you'll say for that? It's my ticket about devs unabled my team to start PoW playoffs. They closed few with standard answer, but i didn't give up, so finally they stopped to give any answer.
Anyone been scaamed from devs with bios for a second time today?
@feral sinew “Dear” developers, show me where you see duplicate codes here. I can continue this list. Compensate me for rewards from these codes. S0B58E73F233
S0C800ADC819
S0CC8959846C
S11D8316DED0
S11E1D8879D6
S13276C91EB0
S1ABB76E8F72
S2B2AD1E271B
S2B2DE327CCF
S2C658B0DA22
S2DCFC93D437
S39D6F22247F
S47BF5964E1C
S47C0B76F0C3
S47E672C65B3
S47F72E1EA53
S47FCD4988A8
S47FF4DD6A8e
S483F8F53911
S48A0748B5B8
S490F7D77DB3
S49534931BB2
S496D3BA5980
S4986DDF4AC6
S49D8AFC25F0
S49EFDDF355E
S4A00C500341
S4A084809677
S4A45E7F7883
S4A47ED3A53B
S4A768B92700
S4A9543B6337
S4AC49361C43
S4ADB9481985
S4B5229BD87C
S4B74E250694
S4B97022A8DB
S4BD07211758
S4C0D86543A8
S4C35978228E
S4C433ECA656
S4C516170DA2
S4C5B3033A62
S4CBA8BB0164
S4CCF79BA532
S4CEEA76F73E
S4CFC0D46A49
S4D1213C03C4
S4D519BE32B6
S4D606D7EB04
Whilst I agree with you we have more chance of Funplus announcing they're completely and utterly useless to the public
Same here
And so the gloomy Tuesday begins

this is why im immediately opening all my bios and leaving nothing in my backpack
in case they did this
Go to Settings> Help & Support > Self Service Tools > Check Biocaps. You will see a list of activities on your account and where they have been spent. If anything outside of those items which you where mistakenly rewarded have been removed yesterday, it will be listed here. Use this evidence as a SS to submit to CS.
You realise that same people who stole biocaps have control over those logs? Cant trust anything in there, along with stealing bio they may have tampered numbers in there too.
Some people reported that their log from few days ago mysteriously vanished and starts at 15th
Stop being so paranoid. No-one 'stole' anything.
Of course, you can ignore my offer of assistance at your leisure
It is not listed there! But they gone
Shadow taken
Give my items back which you were stolen. #thiefnofunplus
How many exactly, 5000? 10,000?, 20,000? 100,000?
100k
They fully deserve all lashing they get from code situation from few days ago along with causing server issues during SvS war stage starting time and vanishing items.
Among all fully deserved negativity want to offer one small praise in regards to PoW that vanished. Was pretty upset that my rank got reset in there, glad they noticed the problem and are handling it. That is good part, bad part those compensation mails and explanation mail should be sent out same time they took down the event, not so long after that.
Bruh it's not funny, they took even what came from bundles. It literally paid bios
Then it would be in the logs.
Are you blind or what. Nothing in logs, but also my bios in backpack were zeroed
Not blind at all, sorry, but I'm having a hard time believing any of it, if there is no evidence to support and there is no log information that shows this, then I could claim I lost 500k in biocaps right now
ignore him. He Can be stupid developer or some idiot defending devs
Some people earlier showed screenshots of having logs from code situation deleted, later logs remained. Only thing you can trust is screenshot of backpack you yourself took.
Devs love robbery your Biocaps in Inventory
You noticed? Nanami and Saberlot changed their avatars, which means they are surprisingly alive.
Give my biocaps back thieves!!
Saberlot just made an announcement in ptr server, so they're active
Angry players never ends, Devs are terrible in live
How is tempest arms in ptr? Working or another infinite stats bug?
Hey sos robbed my friends backpack, stash since he began playing 2 years ago. He sent ticket to customer support with sc of Unclaimed giftcode mail to point out he had not claimed it and they took his 2 years stash instead. SOS deleated his gift code mail and closed the ticket.
Unfortunately I'm expecting buggdate tomorrow 😂
Barely manged to log in today, after 4 days delay. iOS users gotta wait a few more days
And can't test it. As soon as I try to equip the new tempest arms, the game crashes and gotta reconnect
Another fun update then... Well no surprise considering how all big updates this year worked 😒
Agent M posted a bug feedback in the other channel with sc of the ticket. <@&628563208164081690>s is this really how SOS is going to deal with this? Make this failed advertising campaing with giftcode, then try fixing it by deleating the item types in backpacl of players? Item types that were in the gift code?
Then just Close the ticket
How can players justify spending money in sos when the company can at any time delete items at random?
It turns the game from business into a SCAM
there is No justification for this
Glad my name finally has some usefulness 
Failed campaign and horrible cleanup
Slow 👏 for the funny guy
But seriously
it would be better to pretend that they forgot and not prove their greed it 's not even funny for 12 hours of life for this ??????
My poor little f2p alt was a threat with 21k bios? 😂 so guess no point doing throwdown or svs if im not even allowed to keep those rewards
Customer service closes the ticket and moderators here lose their voice
Its not mods fault and not much they can do to help really. CMs should be here helping and handling fallout...
What the use of having official SOS discord then?
Mods themselves are not fun plus employees of any nature. The only think they can do is helping in forwarding the feedback. But as the dev team is just deaf to it, it's not the mods fault
Real or PR answer? Real answer is so we have outlet to let out our rage on for constant bugs and problems. Also having feedback channel is creating illusion that they listen to us and we can cause them to make changes :p
This sos server discussion channel is dysfunctional .. not even give a solution…
Aka barometer on level of customer displeasure
Except for @peak apex You can blame everything on them
Its easy then, spam until it get fixed
Right!
Should we leave this SOS dysfunction channel?
But how can they fix it if their action is more like a scam than a business
Useless reporting here
While we can’t promise anything as mods. We did communicate your displeasure with the bugged event.
Sorry that still states us players redeemed the codes repeatedly and exploited the system, which is not true. We can provide a list of all the individual unique codes that was shared.
There was no gift codes with multiple uses per same account. What's so hard to understand. Hundreds of people spend hours upon hours redeeming unique codes. Everything in vain in the end
I guess I was lucky that only two codes out of that huge list worked for me
Im having a major problem with ptr again can someone contact me
As these lovely folks have stated, the issue was not that codes were being redeemed multiple times by singular accounts, but that the unique codes generated by the Jollymax partnership were able to be shared - single use per account with multiple redemptions available.
It was wrong for the developers to not only remove the rewards of people redeeming those codes, due to their own inability to properly set single player single instance redemption as well as to make that clearly stated on the partnership page. Just as it was wrong for them to revoke additional items unrelated to the code uses, and then wipe the redemption log from player service logs.
There you were. I remember your list with problems and feedback that needed to be addressed a while ago. Did you get anything on that, or was it useless to try?
#LianninforCM
yeah very big slap in the face again so 2 times in a week, they dont care about our thoughts im not even sure why people are asking mods to help there just like you and me but put thetre selfs in a position where they think they have a direct line to the devs, but in reality devs would take there stuff too😅
I still have the list and have formatted it to their preferred style, but I still can't get a response from Nanami about scheduling my chat. I have a job and kids to think about so this needs to be done in order to appropriately and accurately advocate for all of us players.
Instead, it just feels like another scam.
I'm willing to push and push and push to get this. They don't want to see what it looks like when I actually get angry.

1% compensation for all them hours put in, i had to laugh
I've only been mildly irritated for the last four years 🤣
I just love the fact they state the issue has been resolved. I can guarantee none of us here feel that way.
I see no resolution
Unless it is mutually agreed the issue is resolved, it's just the devs punishing the players once again for their lack of ability to plan and implement something.
Why they keep on lying in every message they release? There was no bug in codes. Is it so hard to be truthfull for once? Own to your mistake!
Instead of keeping that fake bug thing write as it really was.
"We royally fcked up, Jollymax codes were supposed to be usable once and only by one account. Instead we generated wrong codes that allowed them to be redeemed by 500 (or was it 1000?) players per code. We are sory for that."
They could have even said "hey, we flubbed this again, but we know that you guys hate it when we don't communicate and just do things. So while we do need to rectify this, what do you think is a fair method of doing this?" And then give options of removing all the rewards except from the players who bought packs, removing half the comp from redemption, or leaving it alone.
We know what the players would have said, but at least it would have looked like communication.
It raised their number of log-in instances and actually made people want to play for a bit. It would have led to a raise in other metrics. And yet, they chose to punish people for their own error.
And they spend all this time acting like these things have no value compared to other items, only to turn around and be like "oh, nope, those have value because we decided it did this one time"
I've never seen a company with such a lack of direction or foresight. Or oversight and accountability for that matter. And I'm American, so that's really saying something.
😑😑😑
Also, on the subject of their CMs, it would help if they had CMs for each community which had hours spanning multiple times zones. Players don't want to wait for when we think Saberlot and Nanami will be on. We sometimes need people who are available at any time, and most of their titles don't have that. How unprofessional.
Same bot generated answer like the others that submitted tickets in game
Every time something bad happens due to their mistakes it is players that suffer. Proper company would just take a hit from time to time and allow players to have the items they gained.
Right!
Just take the L and save face in a way that makes them look human instead of greedy, soulless, corporate shills.
Jesus. I want my rewards back
Saberlot is on now 😂
Where 😳
Saber! Bestie! Nanami won't respond and it's been over a month. If you have any news about these dev chats, your least favorite loudmouth needs to know.
Love ya 😘
Sorry for the lab rats that'll deal with the bugs tomorrow 😂
Tell him about codes lol
Tempest Arms and Survivor Royale is gonna be a huge fail with all the bugs I've been hearing about. Brace for the negative feedback
Asked in the same channel, to clarify what they mean with the ambiguous glitch and multiple uses of codes
Waiting
I loled so hard at messages there...
Yup, we wanna new ptr to be true test environment.
At the same time- we know it is bugged, will be rolling it out in live servers anyway. But worry not, only selected states. You might be lucky and avoid it. For now :p
nothing about the trouble with SVS caused by the Devs @merry scroll why havent you addressed that
We want our rewards back @merry scroll
Where is this channel 🧐
Stop 💩 you 🤡. Put cm in front of your name and continue.
I believe PTR server
I can't. I'm not a CM. I'm a player, buroo
Can you send me link please?
Ptr server
I'm not in PTR nor PTR server
Someone send please PTR server link
It will be released as scheduled then
Basically 🤣
Yes ofc. Even saberlot doesn't defend the game as much as you do. I think you can do this
so that means, not only the Dev Rep Bot lied but so did the CM and Mods who said yesterday that it was being tested
After all that’s going on, I now have one more daily task to complete.
USE EVERYTHING IN MY PACKPACK EACH EVENING
Nice joke 😂
Times that by a ton, not a single dupe code was given out
Tf. Liannin it's player that's trying to actually get some feedback back from the dev team
You need to apply to be a tester, then you get the in game link(s)
Defend the game? How do I defend the game?? If anything, I've been here for years trying to get them to fix it and make it playable, as well as holding them accountable when the mess it all up. That's the opposite of defense.
Do you need a dictionary?
This
And thia
Is it 2 fully separate game clients to use test server? So about... 20GB space on phone considering how big their app is getting? 😛
Same bot generated answer 😂
🤣🤣🤣
Yep, you download the PTR APK and your main account gets transferred over at the point in time you join.
I guess he communicates with them a lot. Se always finds excuses for their mistakes
So is there a possibility that we can return the rewards?
👆
Do I? Who said I communicate with them a lot? Who said that? Because if that's the case, why can't I get a response from Nanami?
Perhaps you should think and read before you type!!!!
This is a player that tries so hard to make this a better game for you and me…
Talking in feedback and haunting their Facebook isn't communicating with them a lot. Its talking at them which has the same energy as talking to a brick wall, but I'm still trying because I care about this community of players.
Thanks. Might try getting access if they truly start listening to feedback from there and repairing bugs based on that before live release.
Launch Time
Test Time: October 12 (in PTR Test States).
Official Launch: October 18 (States 1-1158)
so this post was a LIE, the Mods should remove it
Only 12 gb total combined 
wheeze
Oh is that all? 🙃
and the Mods should post a full apology
She dedicates her time to help us all, is trying to hunt down saberlot and nanami for answers….
Please try to help as well instead of criticism towards one that actually tries to make a difference
Groot, buroo isn't the first to accuse me of stuff like that. I recall someone else says I'm a paid shill. I had to check my bank account because that was news to me.
It states that devs made a big mistake, they trying to cover their own incompetence blaming it on a glitch, and that players shouldn't pay for devs'mistakes. Where exactly do you see devs being defended on that statement?
Clearly dev talk this . Bring out the stakes 
Now we have to be afraid to collect stuff in bp?
I just read #⭐︱game_information 😑😑😑 so They won't give us the rewards back?
Would be nice tho, to get money from it🤣😂🤣
Liannin had done more than all the Mods have
As a result of checking said account, I picked up a second job 🤣 no joke, Liannin is more broke than the game.
I did offer to work for them for the low low price of booze and smokes. They wouldn't even take that.
You've been trying to get them to change for 4 years??? And you still can't see the pattern they never listen?
Shoulda told biocaps. They fine with that. Booze costs real money.
Depends how much smokes and booze you use, must be more due to sos 💩
I don't want to see something written solely for their benefit. The codes were not duplicated or incorrect. i don't care what joy something do. just give me my items back which you were stolen
They decide if Biocaps have more value or less value at weird times, as evidenced by the Great Biocap Revocation of 2023
Knowing what they do, I'd have been hospitalized quickly tbh
They just went for 45000% discount on every backpack this anniversary.
I'm not sure anyone has made a difference, at all. The mods don't even hanve a chance of making a difference. Funplus are greedy, end of
@merry scroll needs to be here3 to explain why the Dev-Rep and others who are paid have lied, why nothing has been mentioned about the chaos caused by the devs at the end of the prep stage and start of the Warfare Stage
The developers decided to cover their tracks by deleting these codes
The login issues alone caused widespread loss, that was insane to see. And what do we get? Crickets. Well, not even crickets, because those at least make noise.
I bought a pizza from Funplus the other day, with 4000% extra toppings. It came with the usual amount 
I totally understand your point, however what hurts me more was the timing of the roll back:
People couldn’t login because of this, was at the start of SvS warfare… Players got zeroed, players I was talking to on dc, highly frustrated because they couldn’t login….
After that, when they were finally able to login, they couldn’t play warfare, since they had no troops…. RR was not fun for them either.
Yes, they got 90% back, but still full hospitals, full enlistment and no RSS….
One member said: “I wouldn’t have cared if this was a result of fighting or if I forgot to bubble… But now, it was their fault….. This might be my que to quit.”
If you look at the log times in peoples submissions where biocaps where removed, they ran from around 08:45 UTC. They dont' want to admit it, but I can just see from this they have likely been running back end Java or SQL queries probably against the database, so it was consuming resources and threads, ergo impacting CPU/Memory usage on the servers and additionally creating bottlenecks in the network.
But they will never tell you that, just claim its 'network turbulence' - which btw, isn't actually a thing.
I will double check with Dev team about the chat with Dev team. That program is still ongoing.
@merry scroll
1️⃣ The majority of players who redeemed the gift codes in accordance with our expected number of times were not affected by this issue. They will retain the items they received from these codes. We appreciate your participation in our campaigns with other brands.
Q. Can you confirm what exactly was your expected number?
2️⃣ However, some players redeemed these codes numerous times. The surplus items gained from these bugged codes could potentially cause imbalance and unfairness in the game. Therefore, we have decided to remove some of these items obtained through the repeated use of the codes. For these players, they will retain the full rewards of some of the code redemptions. We have removed part of the code items such as Legendary Fragments, Biocaps, and Speedup items from the extra claims made via the bugged codes.
Q. Can you clarify what you mean by repated use of codes? Not a single code could be used by the same player more than once nor was each could unlimited and could be used by everyone.
The codes could only be used by x amount if people meaning if you weren't quick enough to claim a code you couldn't get it.
3️⃣ We have sent an in-game mail to these players, which includes compensation. If you did not receive this system mail, it means that the items you gained from codes used since October 15th were not removed.
Q. The comp send against the time commited by players for doing this is a joke as always, not even taking into account the lack of communication by KG on this matter.
To make matters worse, you even had the right idea to wipe peoles logs of the bios gained / losses after being removed and from looks of it the claim mails in our inboxes showing the items and number of codes we claimed.
Which conveniently means players cannot provide evidence now unless they took screenshots prior.
📝 Additionally, we received reports that some players had items incorrectly deducted from their Backpacks during the removal of the extra items from the codes. Our development team has addressed these reports and corrected the mistake by returning the original items. If you still have concerns about this, please submit an in-game support ticket and our tech support team will assist you.🙏
Q. Why did this even happen in the first place? You always rush in to fix your own mess and screw other players over and take ages to rectify it. In this case I still need convincing the codes we're actually "bugged" and it's not you just don't want the players to have actual rewards.
As I've said before, nothing gained would cause a massive or big unfair advantage for players. Suddenly gaining say 500k bios doesn't mean your going to start beating maxed players, nor does have 100s of gold frags, thousands of speeds mean your going to beat people easily with rankings and hero power given how costly events and heros have become.
I know its a made up thing
You can dm me if you prefer btw @merry scroll
Hey, what chaos do you refer to. My lasted announcement in the channel is mainly to explain the major gift-code rain issue last Sat.
As long as I know there are plans for it to continue. I've picked up a second job, so scheduling is very strict and would like to get this done in a way that is ideal for us all.
It would have been nice to have had a message from Nanami about that, even just to say "we are still working on this program, and I will keep you updated when we hear more. Thanks Chief, and congratulations on being selected."
Anyway, thanks Saber.
There's somewhere between 20-25 issues outstanding with Dev's. Would be good to have an update on all recently posted.
Everything from Migo to svs troop losses to hero gen skip questions needing answered.
saturday morinng, when the Devs started to remove bios etc, its affected the start of SvS Warfare Stage, so people got zeroed because the couldnt get in
If you dont do your job, ofc there isnt any chaos or problem 🤣🤣
The login issues at the end of prep, start of warfare…
People couldn’t login because of this, was at the start of SvS warfare… Players got zeroed, players I was talking to on dc, highly frustrated because they couldn’t login….
After that, when they were finally able to login, they couldn’t play warfare, since they had no troops…. RR was not fun for them either.
Yes, they got 90% back, but still full hospitals, full enlistment and no RSS….
One member said: “I wouldn’t have cared if this was a result of fighting or if I forgot to bubble… But now, it was their fault….. This might be my que to quit.”
The issue is complicated, but it is the code system issue for the game team. I understand your point here. CM team was trying to help players to keep as many items as possible from Dev team's roll-back decision. 😫
actually there was no CM on
Thank you as well for your help and contribution to the community.
I'm trying. These folks may not always like me, but I love this group of people and want us to be able to have an enjoyable, functional, social game we can play together.
What's so complicated. Were the giftcodes supposed to be 1 single use per code or not. Because they worked exactly like any other giftcodes 500 redemptions, none used more than once on an account, as that is impossible
then we have the lies regarding testing of the new junk that the Devs were supposed to be slowing down on releasing
Yeah..I see. The network issue on Sat.. I will remind Dev team about the troop loss during SvS. 😫
Do you all understand that the team from this game won’t say that players are right in what they wrote on this Chanel’s?
What does retain mean in the message the devs sent? I didnt use a single code more than once… and still everything got robbed of my backpack
Thank you 😘
And even if that wasn't how it should have worked, it's still not the players fault. And the worst part is that hundreds of people spend between 6 to up to 12 hours on Friday to get these codes, and for what?
Not everything.... A ceratin amount of full code rewards will be kept. And other items except the three types in the announcement will be kept in the backpack.
Nothing will change lol don't say thanks lol 🤣
So we can keep the useless things no one needs
The game has to be protected from crazy developers, right? 🙈
Yes
Well… at least this mess opened my (and many more) eyes to not put any more money in this game
If these codes are faulty, this is your problem, not mine. I worked for 7 hours to get these items. You cant just say "oh, there's a mistake here" and steal my stuff.
Nothing will change in this game, devs don't want to change and they look just for money I know that they need it but making a good and fair game play for everyone it not that hard but devs just want to milk money from players and don't care about fixing the game or stopping a little about the future in it, devs knows that a lot of players will not quit because they have friends and they knows that some big spender continues to buy everything to help there friends.

