🐞︱bugs-discussion

[novel bobcat]

[shadow vessel]

Same 🤣 🤣 🤣

[silver ingot]

SoS should have a contest for number of same screenshots that will be sent here. Winner gets 1000 bios everyone else get 10. 😌

[craggy pollen]

Thats a new one. Nice

[frank horizon]

It's up

[bleak timber]

95% it's the new Silent Hill event

[static cove]

the game works now

[sturdy wagon]

Im wait

[simple cobalt]

Games up

[native sinew]

That was fast. Can we demand for 50 biocaps compensation for the false SOS alert?

[sturdy wagon]

Yall go help devs finish fixing i be in later

[shy vessel]

Can’t wait to get more useless purple hero frags in compensation

[weary current]

Snow now we cant enjoy the game what about we watch a movie and hold hands?

[stoic furnace]

Finallyyyyyyy 🤣🤣

[naive echo]

You good fire??

[sturdy wagon]

But they gave a new purple hero to stop that statement 🤣

[weary current]

sure you can be on the other side

[stoic furnace]

All good, lovely 😘

[static cove]

😅

[inland thistle]

I heard you dream of sliing a lot

[quasi widget]

That will come straight from Herald’s stash

[teal wasp]

I’m in

It’s working now

[inland thistle]

Skiing

[static cove]

my stash isn't fat

[weary nebula]

Im excited! We should get 100 bios & some epic frags compo in the mail for this

[stray zodiac]

Hello I can no more connect to the game, I got this error message at reset

[stuck kraken]

Hello. Are you on PC?

[craggy pollen]

I‘m into girls

[stray zodiac]

Please help,cant contact support it bugs

[weary current]

me2

[sturdy wagon]

Yeap. We all got the boot

[weary current]

or more women i would say

[static cove]

the game works now

[stray zodiac]

Oki thanks I wil try again

[cosmic karma]

I am also getting this data error screen on both iPad and android versions

[sturdy wagon]

Ok,, i think we all need counseling.. we losing it cause we can't get in

[novel bobcat]

Thank god no one overreacted

[stuck kraken]

I also got this same error. I did a game repair and it is back up and working.

It has also helped another players.

[cosmic karma]

They seem to have fixed it. I can get in now, didn’t need a game repair

[stuck kraken]

That is good to know. Thank you for the update.

[sturdy wagon]

And now we get our fix, MODS thank you 😍 😍

[unreal flint]

This entire exchange just made me spit out my water lmao

[craggy pollen]

Oh hey sweet lady 😏

[bleak timber]

no need to repair btw, just login now

[normal vector]

^ mods don't understand most errors aren't fixed by "repair game"
More errors are later caused by repair game 🤭
That's just they're goto response, cause that's what they're told to do.
Just monkeys following orders 🤷 what do you expect.

[stuck kraken]

I was just simply stating that is what had worked for me. I was also having the same issues as everyone else was having.

[warped laurel]

What are they doing there?pissing?
This is auto mode,heroes always have problem to claim from that trash can
They always get stuck on something when they try to get to that trash can.

[karmic sundial]

We all sometimes need a WC stop so no judgement!
But I agree, auto mode was always annoying.

Please report this atrocious event

[warped laurel]

Another bug.
Again heroes are stuck there...

Auto clear was so better instead of auto mode....

[boreal cradle]

Hello sorry about, i know it can be frustrating, does a game restart not fix the glitch, have you tried to repair game

[wary pulsar]

She speaks the truth

[crude brook]

Modo why on my pc Game loading gets stuck on loading chef data

I install it from this link

Because steam I can't get my account and the original game on the Website don't work for me

And bluestack is so laggy for me

[weary slate]

The auto feature for story missions was a good idea BUT it doesn't work. There are so many pathing errors in the missions that it just gets stuck all the time. Are the devs ever going to fix these pathing problems?

[normal vector]

It's one of several features that are a great idea, with great potential

Just a very hideous implementation occurred

Hero xp "piggy bank"

• ^no need for xp books to exist in game, all xp earned could automatically go directly there.
• Daily missions SHOULD be EARN "100" hero xp. Not, USE" 100" hero xp. (1 hero challenge would finish this task)
• great idea, poor implementation

Auto explore mode.

• ^this can't be done offline which is simple data collection metrics sos uses to promote it's players length of time in game. Makes it appear more active and alive than it really is.
• labyrinth quick raid system should have been copied and pasted into explore mode. This would have made the system 10000% better
• 2300* day old bugs still exist which will cause more length of time in game if hero gets stuck. Adding to data metrics if players runs auto mode before sleepy time. That's maybe 8 hours of logged in but not doing anything 😅 fake data results.

[distant helm]

Did you try to delete the game completly from you pc and then reinstall it again?

[crude brook]

Yes I also ask chatgpt to help me and nothing

[distant helm]

You deleted the game through the Windows PC Manager to make sure there was nothing left from the game before trying to reinstall?

[crude brook]

No how to do it?

Because I deleted everything but not with this so let's try

[distant helm]

Let me send you a dm

[crude brook]

Ok

[bronze spade]

What is wrong with bp its always changing

And now 3 behemoths? Think storms meassed up

[analog vortex]

By mistake we promote the alliance to next tier and i try demote to the previous tier the button does not work

[boreal cradle]

Hello, I have not come up across this on my side, looks could be a display bug, but on your side did you run the match to see how the result view looks like, does a restart not clear on basic troubleshooting

[boreal cradle]

Is the issue with all the R4 and alliance leader, still early perhabs also submit a ticket for this, i will check on what else we can do

[analog vortex]

Yeah it's with all

[brittle jacinth]

Bounty Blast saved up bullets all expired. 😡. Please tell me this is a bug.

[static cove]

no , they didn't get recycled

can you send a screenshot of the message of what get recycled

[wheat shard]

The bullets recycled is from the other event

[static cove]

this is another event item , bounty blast bullet name is bounty bullet

[wheat shard]

Still have them

[brittle jacinth]

Ok thanks. Will check to see what it was that expired.

[static cove]

you are most welcome

[wheat shard]

This event- Final Showdown

[teal sigil]

Is anyone else having trouble to unlink resonating heroes? I checked everywhere and removed them even from showdown and still can't

[static cove]

yeah there was another player having the same problem , have you tried to remove the hero from training area?

[normal vector]

Dear state of survival.
Today a fellow players ranging from $1,000,000 a year spenders to the lowly free to play players you seldom care about partook in the wishing stars for the event.
The event offers the option to receive dice.
Today, you cannot use dice in tycoon event.
The dice earned today will be recycled at 0 utc.

Congratulations for stealing rewards from players who rightfully earned them.

Please fix this major issue. Thanks.

[teal sigil]

I just did and still can't 😢

[static cove]

one time hero not idle happened to me and found this hero was dispatched in troop drill , can you check?

[teal sigil]

Currently empty my troop drill 😭

[static cove]

you checked everywhere also if you put this hero as astronaut?

[teal sigil]

Yea is not there either

[static cove]

then you can only open a ticket to CS

[teal sigil]

But idiots made it AI

[static cove]

since you tried everything , then only CS may help

[teal sigil]

But how tho a bot will answer

[static cove]

the AI should send the issue to the technical team

[normal vector]

Cs won't help.
They won't find it today.
It won't get fixed anytime soon.
The player will find and fix it before cs even comprehends what the problem is.

[teal sigil]

But I've checked every current event i think and theres nothing where i have marches set 😢

[burnt dome]

Remove them from hero training, sometimes there's a bug that affects the heroes

[karmic sundial]

Hi,
What message does it show you? Can you share a SS?

[ancient pivot]

Doing the same thing with me the whole thing bugged ive sent a in game report

[formal horizon]

Hi! Just want to check if this is still the case for some when trying to upload a new avatar? So it’s still not fixed and it’s been days…. I saw someone reported about this already on the bug reports channel

[native sinew]

Perhaps not recycle the dice for every players in that case

[normal vector]

That's where #1 & #2 helps 😊😘
#📋︱feedback-reporting message

[native sinew]

I upvoted on this. But I suppose theres also a reason why it has to be recycled to prevent stacking effect on next dice event🥺

[normal vector]

Yeah, but heck. At the rate sos increase limit per stage over time from 4k to 8k to 16k. 😂
What's saving dice gonna do.
Get you 1 extra tier rewards in 1 extra stage 🤷
Its gonna be 32k before you know it 😂

Back when they recycled items and there was only 1 event at a time to worry about, that's one thing.
But collab alone has 9 separated pages of rewards to claim.

• jg, dice , fair, ocean quest, lucky slot, wishing stars, and so much more

[bronze spade]

They need to stop recycling our stuff and fix exchange rates

[normal vector]

And, lucky slot items weren't always recycled

So, changing that back to not being recycled would be making it like the original format

[bronze spade]

Greed driving players away we just had a player quit 1600 morale gone Its crazy how many quit and seems they dont give a crap

Such simple things could bring people back

[thorny stump]

@crude brook - I am also facing the same issue on PC. Loading stuck at Chief Data. How to fix this

@distant helm

[crude brook]

Idk bro I try everything and nothing work

[normal vector]

I don't know between all these "pass" style events which ones I need to click on every task, which one claims all of them at a slow rate 🤷
I click, I pause, I'm like is it lag 🤷 do I manually claim them all 🤷 ok.

^there's so many of them 😭

1 page sos please. Combine them all. Help us make life easy 😭

I count 12 of these styles.
17 total with 5 having a slight modification (protocall pass style)

[thorny stump]

I also tried uninstalling the game, but still the issue is there.

[crude brook]

You have a good pc or not?

Because I have a bad one but Before the bug my game didn't bug. I don't think it can change anything but it's possible

[thorny stump]

What do you mean by good PC? I am able to play other games.

[crude brook]

Idk I'm not good with this but what game you play

[crude brook]

Idk if it's good lol

I don't think the performances change anything but hey, it's annoying not to be able to play

[native sinew]

Why don’t you play on mobile device or tablets? Game is easier to navigate

I honestly can’t use a mouse to click for this game, it will be so crazily slow

[gaunt fiber]

🤔

[distant helm]

For some players it's easier to play on the PC, for me personally a phone screen is way to small and i will still misclick because of my nails 😅

[void jungle]

Is anyone else having issues trying to change your profile pic in game. Comes up as data out of sinc once I submit it. Did in game ticket and now the help page will not load to read response.

[deep mulch]

Hello Shield, yes there were more players who have reported the same issue

[deep mulch]

You can upvote the report made here #🐞︱bug-reporting message

[hard sparrow]

When will we get the rest of the operations festival?

[dry zephyr]

I think we have similar photo

[static cove]

hello , can you make a bug report

[tawdry idol]

Hello, there is a problem in the game and I can't write a bug report.

[marble sky]

Hello, the circuit repair, battle plan, and task challenges don't open in operation festival

It just pops up like this

[dry zephyr]

😱

[static cove]

yeah , all of us has the same problem so can you make a bug report

[static cove]

hello , may I ask why you can not write a bug report?

[fallow compass]

This game =

[tawdry idol]

The event has just arrived and when we try to open it, we only get a white screen and we can't do anything.

[wicked saffron]

🤬

[static cove]

yeah all of us has the same problem

[wheat shard]

560558 is ticket number for bug..can someone do i for me

[tawdry idol]

Hahaha this game has problems with everything except money

[static cove]

can you dm me with your IGN , id , platform and state number

[wheat shard]

Oh they have problems with bundles too

[static cove]

😅

[wheat shard]

They are just faster to close those bundles and fix it fast

[wheat shard]

Sent you the info

[tawdry idol]

Their only issue with the packages would be discussing how to make them more expensive.

[tidal stream]

I put in a ticket for the festival bug

[old pine]

I sent a bug report

[static cove]

you can dm me with your IGN , ticket number , id , platform and state number

[tidal stream]

I just filled out the bug report

[old pine]

Yes

[delicate breach]

All this money they get and still they can’t keep bugs away😭

[hearty breach]

Fix that pls or I will burn FUNPLUS 😆

[icy nexus]

May be it is for Halloween. It disappeared and will reappear in a bit. It has been reported. The Halloween goblins have taken it!

They just better not take my peanut butter cups - my favorite candy!

[static cove]

it works now , but you need to restart first

[icy nexus]

Oh the goblins brought it back! Fantastic - I hope everyone has a great day/evening.

[hearty breach]

I had small update 0.08 M ,It's working now thanks 👍🙏

[normal vector]

Operation festival ashamed to appear after they witnessed the vip draw 😂
Sos devs must have sent threats to Operation Festival staff 🤭

[normal vector]

I'm so glad the loading screen is very slow at times because sos is accessing so many bundle files to popup right when the game loads.
Im very appreciative of the several bundle popups at the beginning of the game I give 0 fks about.
Im overjoyed how other events and stuff have icons that somehow have more of a priority than the governor icon.
I feel so much overwhelming satisfaction the announcement billboards popups has a 99% prevention rate from allowing "more items" and other areas to be accessed.
I'm estatic for this innovative design.

Good thing I didn't need to use shackles or evict someone trying to burn anyone.
Sos devs are doing such an amazing job I would like to Thank them for their continued support.
Please watch and appreciate the video below.

#_ FIX YO 💩_

[nova fjord]

I have a question? I not really full understanding about this event, invest 5k just get apple..or invest 5k got extra 5k diamond with apple

[sharp basalt]

Invest 5k for set amount of time, once that time passed, you get your 5k back + the apple.

[crude brook]

Guys all have the loading data error on pc or not?

[hasty galleon]

I will ask others with PC.
But if you still have the problem, you should try clear the cache, if it doesn't help, you should try the repair game option.

it should work on Pc

[normal vector]

There's been more bug and feedback reports and complaints in the last 2 weeks, about something that has existed since day 1 of sos, than other topics
"auto explore" heroes getting stuck 🤣
^priceless : 6 year old bug that millions complained about 6 years ago, still not fixed causing issues for a newer "trying to be helpful" feature 🤣

implement the quick clear feature for levels like labyrinth you idiots

[sharp basalt]

Anyone else noticed coins dissapearing in Path of the Lost event? Its hard to catch as never know when it'll happen...

[somber geyser]

I haven't seen anything about it up to now. If you saw your coins decrease, did you send a bug report ingame?

[sonic elbow]

Has there been any changes to 'Alliance Showdown'? our alliance has lost every single round, when I review the battle reports, I don't understand how we could have lost many of the matches, anyone else noticing this?

[sharp basalt]

No chance to take a video or image for something like that. Without evidence they dont do anything, so haven't sent report until I manage to get it

[somber geyser]

If you play on pc, you can try to take a screenshot with the pc time showing

[native sinew]

Why is this player showing a negative 1.14b power here?

[wary pulsar]

Probably listened to the wrong advice

[normal vector]

He got zeroed 🤭

[ebon sinew]

Because sos math😵‍💫😵‍💫😵‍💫

[normal vector]

KOH food bug on player bp 🤭🤣

[mild pumice]

U can't make transactions anymore why sos

[burnt dome]

Turn off your vpn if it's on

[tacit cargo]

hello, is this problem still going on ?

[mild pumice]

Yes

[tacit cargo]

As Dane said before, do you use VPN ?

[peak vortex]

you forgot to ask about finger prints 😅

[normal vector]

No, sos got that already from your phones fingerprint scanner and camera combination. they don't have your blood type though, they still need that. 🤭

[static cove]

For submitting any bug report, these informations are needed

[normal vector]

How long has FF been apart of svs?

[normal vector]

Jungle gems, lunch slot, wishing stars, many events are not on the calendar 🙄

Would be nice to see this instead of 90% of crap that don't matter 🙄
Trap in calendar 🙄 I think after 6 years, I know trap never ends 😂 after a year or so, trucks and trains are everyday. Like, ok, what about the other stuff 🤷

[solid wedge]

Is there no definitive solution to this BUG? Some of my alliance players are having this BUG.

[static cove]

They can download this client, it's safe and official
https://userplatform-download.akamaized.net/official-website/pc-launcher/sos_v2.exe

[solid wedge]

Where did you get this download link from? It's different from the download link on the game's website. [stateofsurvival.game/en]

userplatform-download.akamaized.net/official-website/pc-launcher-setup/State.of.Survival.PC.V1.0.exe

---

your link:
pc-launcher/sos_v2.exe
Link available on the "stateofsurvival" site:
pc-launcher-setup/State.of.Survival.PC.V1.0.exe

[static cove]

Elky posted it here and it's source should be CM
#1185871219380211793 message

[fallen minnow]

Hey there Mahdi
Adding to the amazing Herald
This new link was sent by CS to some player with PC log in issue and it was verified by Cms.

Yes we are aware its different but Cms said its legit. It did help many players with the login issue
Tagged so you can see this

[sharp basalt]

it's 18:47utc, what does this mean??

[desert pivot]

Do you see this when you're trying to start a frenzy?

[viral igloo]

Did you summon this yourself?

The Summons has time and they disappear

[peak vortex]

not sure you get it 😅 they have everything, they could trace back all your play style in this game from the day you started. I could verify it in many of my tickets. the reason "it is requested" is just to refrain tickets! that 's the basics of any support center: ask for full CV so we get a good triage😂

[sharp basalt]

Tried to

[sharp basalt]

Yes. And i successfully started them earlier

[static cove]

I meant here in discord 😅

[sacred rivet]

I noticed unless i stay on the survival royale page while in auto mode...i dont get a crate. has anyone else noticed?

[normal vector]

There's a lot of things you do that will basically cause your bot to stop in SR and it'll die in the mist and you won't hardly get 💩

[sacred rivet]

ah..it takes my tickets...but no...you came in 40/40 crates 😂

[normal vector]

What you mean 40/40 crates?

[sacred rivet]

one moment and i will share a successful crate.

i have one running now

i think even if you do poorly, you should get an email. i left the survival royale page after the session started (i could see the 40/40) and never got an email ...so two tickets lost

[solid wedge]

Please fix this bug, I see this everywhere I go, on the plane, on the RR, it's very annoying.

[tropic frost]

isn't that when something in the Intel is just off-screen?

[vernal dune]

#🐞︱bug-reporting message
Im attaching a video too and the quality is bad (im sorry) i had to compress it down but you can kinda understand it better here

[stoic ibex]

Thank you! I will add it there as a extra

[kindred prism]

Mm how I’m supposed to change my resonate heroes if I can’t even remove them from where they are first ?

[normal vector]

I've never lost tickets. Maybe just restart game will get mails to appear.
Sometimes they don't appear, but claim all sometimes claims the invisible reports and delete all deletes them.

[normal vector]

I really hope they don't delete that icon, as annoying as it is in rr 🙈
This actually helps you do more intel that should have technically disappeared 😅

[south pilot]

Are your heroes out gathering or something by any chance? I had the same a few weeks ago and it was because my heroes did trade runs in Nexus

[worthy tree]

Hello. In the second screenshot, is this a trying to replace a hero in the King of the Hill event? Have you tried removing all heroes (and save an empty march) in this event first? From all three sets. If there is an error in the first one, start with the second one, and so on (this is in addition to the post above, maybe their advice will also give you an "answer")

[blissful silo]

😕

[static cove]

you can't upload your pfp?

[blissful silo]

Let me see

Nop

[static cove]

then what's the problem?

[sharp basalt]

Is this a bug, every single time I open a game there is an update. Been happening since last week

It also never ends

[burnt dome]

no they are sending packages constantly since the last update, most likely patches for bugs. if it takes too long, that's most likely due to your connection

[warped laurel]

I just noticed there is no extra intelligence mission in my intelligence missions
Despite I filled this talent in exploration project in migo station

[boreal cradle]

Hello, i believe i just means, you get more extra intel from the regular no migo intel, through the daily time intervals

[sharp basalt]

my connection is pretty great

[burnt dome]

sorry if I sounded like annoying cs agent 😂 but thaty's something I personally experienced

[sharp basalt]

it get to that last bit of % pretty much instantly. it's always specific stage where it shows as incomplete like the 66.67% mark and this other one

[burnt dome]

the bug patch is bugged 🤔

I mean, it is sos, anything possible

[sharp basalt]

It's a feature then i suppose

[burnt dome]

😂 Possibly

[viral coral]

is there any news on the new colab missing marchskin ? i noticed they removed it from the event preview but its still in collections

[burnt dome]

It's bugged, they will add back when it's fixed

As per gm response

[sharp basalt]

Got it on video with the 66.67%

[violet marlin]

Nexus. 27 minutes we can’t do anything

[violet marlin]

Even can’t start 🙈

[boreal cradle]

Hello, have you tried to run it through so t install before tge game loads and not run it from the background while in. Play.
Or does it still get stuck too.

[sharp basalt]

It literally shows it in the last video, running the installation through until the game opens automatically

[boreal cradle]

Ok understandable, if you already done a repair and clear your temp files, then best solution for now is to submit a bug report see what CS has on the issue

[granite anvil]

anyone else seeing wrong influence points this nexus?

[wheat shard]

Thats because of research

If other alliance have more tech research unlocked specifically towards influence hub and such then you will different influence ranked

[granite anvil]

so tech is also counting when bastion hasnt reached that level yet?

that doesnt make sense imo

because roads are not cheaper when the bastion hasnt been upgraded to level 5 now, so why does influence count thats at lvl30

[wheat shard]

The only ones that dont count are the ones with a 🔒

[granite anvil]

so thats with influence points

[wheat shard]

Yes influence research is not locked. Only thing locked is Declaration increase

[granite anvil]

nah, influence points increase starts in tech at level 30.. noone can be level 30 right now

[boreal cradle]

Hi Anna, so for all R4 your getting the same message in allince you cant declare war on the buildings

[violet marlin]

All r4

Restart game, deleting- not help

[wheat shard]

Only you can know based on previous nexus bastion lvl

[boreal cradle]

If its all the alliance R4 then its a system glitch, please submit a ticket and i can assist post it here on Discord, was this error on your bastion building

[boreal cradle]

Did your member all do the basic troubleshooting

[violet marlin]

Yes

[violet marlin]

7 R4 and no one can’t do anything 🙈

[boreal cradle]

I saw with the pop up message, lets see what CS will do ill start with drafting it here ill, dm you so i can get more details if its ok.

[warm crag]

any mod on that i can show something in dm to?

[prisma saffron]

Hey Isaura, feel free to dm me

[normal vector]

Houston. We have a problem.

[normal vector]

Ohhh, look at that booty 🤣
Why do those legs have really big calves and look like human legs 😳

Never really noticed that before. It really does look like a skinny but fit / toned human from the hips down 🤦

[wheat shard]

Just saying they might have gotten that from the gen 20 female hero

I cant remember when pets were released if not before or after but you can see a comparison from stacy

Lol and it had to be the hero they have linked in the screenshot is with stacy too

[cedar robin]

This is appearing to be a Bug. Have you reported it paronfesken?

[solid wedge]

pc : game keep crash, anyone else have this problem or only me?

😭

[desert pivot]

Hello Mahdi, do you play on PC only? I've seen similar complaints from PC users lately

[solid wedge]

hello, yes only pc

I feel like the game will crash if I click on this icon.

Now I ran the game again and clicked on this icon, the game crashed.

let me record another video, i feel i said right

yep im right

[solid wedge]

I tested it 3-4 times, I'm almost sure this is the reason for this bug/crash.

Proof

Does anyone have a solution? It's really annoying. 😅

[thick idol]

Hello, have you tried repairing the game? I had the same issue happening to me and repairing the game fixed it.

[solid wedge]

hello Does the game download from the beginning?

[thick idol]

It takes a couple of minutes, not too long. It's not as long as when you first download the game.

[viscid vapor]

I had the same issue and tried to fix it but it didn't fix it

[solid wedge]

Does that mean the repair didn't solve the problem for you? Do you still have the problem? Or did it solve itself?

[scenic geode]

What's this issue anyone please , can't login for an hour

[karmic sundial]

If it still persists after an app restart, I suggest trying the repair option.

Data could be either internet data or app data issue

[scenic geode]

Okays thankyou

[thick idol]

Have you submitted a bug report in game?

[fast stream]

When I try to access Missions the client resets and I can't access it.

[viscid vapor]

No

I'm about to do it

[thick idol]

We can submit a bug report in here after you do so in game.

[viscid vapor]

I reported a bug in the game and got a notification to upgrade. The problem was fixed after I upgraded.

[solid wedge]

I submitted a ticket to the game, an update [100mb+100mb+300mb] just came out and the problem is fixed for now, thanks.
I hope I don't see this bug again.

[thick idol]

That's great to hear! I'm glad the problem got fixed for both!

[solid wedge]

Of course, support hasn't answered me yet. I don't know if this update has anything to do with me, but in any case, I reported the bug and now, after the new update, the problem seems to be solved.

[prisma saffron]

I got the new update too, 1.24.800.1878

[fast stream]

i got a forced update but the game seems to be stuck on installing updates page now

[prisma saffron]

Can you close the client page and try again, please?

[fast stream]

yes i did and the yellow bar is at 100 percent but it says it's installing updates

[prisma saffron]

Okay, it maybe inconvenient, can you toggle the wifi on and off and try again?

[fast stream]

i don't think it has anything to do with the wifi because I just tried to access the game on my phone as well and it's also stuck on the loading screen

i toggled it's still stuck

[prisma saffron]

Just going through the troubleshooting steps… if it is the same for your phone, it does seem to be wifi/internet are you on VPN

[fast stream]

no i'm not on vpn

accessible through phone now but now laptop

[tropic frost]

thought it was a butt in tight leather pants...

[prisma saffron]

Can you try restarting laptop? Or is it now fixed?

[fast stream]

yes restarting worked

[prisma saffron]

Awesome, thank you for update

[summer falcon]

Whats this? I missed whole Pyramid head Trap and rewards

[solid wedge]

I feel like this new event has a really bad bug. 😂

[boreal cradle]

Hello sorry about that,, did you update your game to the latest update sent i think today. Did you not try to restart the game see if it can fix the issue, if you did ill recommend sending a glitch report for this and also try a repair on the game

[summer falcon]

I updated it when I got the email, and I’ve logged in and out many times since then

even I restarted during trap

[boreal cradle]

Ok I understand, could be a glitch on the event or from the latest update, have not done the event for my alliance yet so not sure with the extent of this bug. Please submit the bug report ill assist posting here on Discord, Are you also the only one affected from your alliance

[boreal cradle]

Could be from the latest update, ill try to get more information on this

[wheat shard]

Based on popup screen people jumped real fast

Maybe a frame rate glitch/lag depends if you are playing in lite mode and such

[summer falcon]

I tried to join empty rally also

[tall atlas]

Is this still happening for you? If so id suggest putting a bug report in game. Once you do you can log it with our bug bot(I or any mod can assist if you like) hopefully its gotten fixed by now

[kindred prism]

it is possible that they to stop breaking the pc version every time they do an update ? Because im not going to spend 3h every time when they do an update and remove and install my game in to the pc

Is updating the game resources for like 20 min already

And barely is working even if my data is good

Exactly 2 weeks ago happened the same thing

And then I did spend 3 hours to get the game back on working and I had to get all my accounts on it .. this is not pleasant at all

[static cove]

since they update the client sometime ago , some players face problems with it , you can try this client it's safe and official
https://userplatform-download.akamaized.net/official-website/pc-launcher/sos_v2.exe

[kindred prism]

No I’m not doing that again .. last time took me 3 hours to get everything back on the pc

^^

Exactly 2 weeks ago

They need to find a different way to fix it

Because this is not acceptable

And I’m not trying to be rude with you but I’m not willing to spend 3h of my time again to log back in in everything in game and wait to update all my accounts

[static cove]

then you can make a bug report about it

[kindred prism]

When I will can open the game on my pc .. because if I log now on phone everything will restart again .. is still loading

[tawny ibex]

i don't remember what state i was in.. if anyone knows ryry*sam or something like that. im getting a faded white screen . and cannot load in game. i believe it might be a game update or video graphics card update . but i can't load anything off the day 2730 screen. it won't go anywhere else. like four about 4 days now

[static cove]

Hello Lloyd
Is this the problem you have?

[wheat rover]

the pc client keep crashing, or freezing

i cant do a simple intel.. LOL

[boreal cradle]

Hello pukiface, sorry on that, have you tried clearing your temp files, and restarting your system. maybe do a game repair, see the if no change

[raven dock]

WTF i cant buy VIP for 30 Days, and one from my Alliance also not

[cedar dirge]

Hey there have you tried restarting the game and repurchasing?

[raven dock]

My teammate installed the Game new and got the same error again

[cedar dirge]

Okay it also appears I am unable to purchase also have you reported this in game yet?

@raven dock

[raven dock]

no not now, my last report was also ignored

I tried to restart the game with the same error, and now i repaired the game and hav to download 8 gb Data 😕

[cedar dirge]

Okay I have reported it in game so give me some time and il make a report

[raven dock]

Thank you, got 1GB left and i will try it again

[cedar dirge]

#🐞︱bug-reporting message bug report for those unable to purchase 30 days VIP is up

[raven dock]

same problme after repair and update

should report it also ingame?

[cedar dirge]

Yes I would definitely recommend reporting in game also, the more reports the better

[raven dock]

7 Days is working, and i mesen up 3k Biocaps to test it 😕

[cedar dirge]

[raven dock]

ok, will report it

thx for your help

[cedar dirge]

You are most welcome

[raven dock]

My report is done and i will tell my teammate todo the same

[cedar dirge]

Awesome!!! , if you wish feel free to DM me your ticket numbers and UID numbers and I will add them to my own report

[cedar dirge]

For those affected please don't test the 7 day option, that does work. It's only the 30 day option which is not

[glacial marsh]

VIP cannot be renewed.

[static cove]

hello
there is a bug with vip renewal , you can make a bug report in game and upvote this report
#🐞︱bug-reporting message

[cedar dirge]

Anyone who was affected by the VIP 30 day purchase issues, the bug seems to have been resolved

[final fog]

HI, anyone knows of any kind of bug that allows people to attack people that moved to nexus during the SVS fighting time?

[karmic sundial]

While the players inside Nexus?

[final fog]

yes

[karmic sundial]

Not that I recall such report as you should have an automated bubble like you have during RR and such, why are you asking?

[final fog]

just heard that something might have happened and wanted to confirm. just to know if some people get attacked in nexus this SVS, if is a known topic

[karmic sundial]

No recent reports of such bug existing.

[wheat shard]

Thats why you bubble and then go to Nexus..never count of nexus bubble

[drifting niche]

hello my fiancée got a bug that when she try to log into the game it's stuck at 25% loading with "Loading chief data"

[karmic sundial]

Hi Cheel, does she get an error or just stuck at loading?

[drifting niche]

stuck at loading

like infinite loading, already reinstalled the game like 10 times, tried VPN the error only come fromSOS official launcher, she can play on her phone

[karmic sundial]

You say launcher, I'm assuming we talking about PC, correct?

[drifting niche]

yes 🙂

[karmic sundial]

Please try to reinstall using this link
https://userplatform-download.akamaized.net/official-website/pc-launcher/sos_v2.exe

She might be using an older version of the launcher which can cause issues.

[drifting niche]

nope didn't work

[karmic sundial]

Can they try the launcher with "run as administrator"?

[drifting niche]

same

[karmic sundial]

#1185871219380211793 message

Try the loading screen troubleshoot in here

[drifting niche]

unfortunately did not worked even tried to deactivate Windows Security

[karmic sundial]

Did it start randomly or after an update?

[drifting niche]

started randomly 1 week ago

[karmic sundial]

For now I can only offer for you to report the bug in game while I will try to see for a solution.
Do you know if any other alliance/state members experience the same?

[drifting niche]

no I did read on Reddit that it happened to someone like a year ago already

[karmic sundial]

I think something might be blocking the game on the PC client side

[drifting niche]

she already have send a report in game for another problem since she can't upload custom profile pictures anymore but never got any sort a feedback

[karmic sundial]

Regarding the picture, I suggest instead of a report, open a feedback (use the punishment appeal option) in game.
Sometimes the system may flag a picture as inappropriate and prevent it to be uploaded.

In the appeal let her post the wanted picture.

[drifting niche]

she can't upload any picture anymore since it considered as "verifying" in game but I'll tell her to try

[karmic sundial]

I know, that's why I suggesting for her to use the 'Appeal' option in the customer service menu.

From experience, it will work

[drifting niche]

alright thank you, will try, we will submit for both problem

[arctic folio]

Any mods here to help with a bug report 👀

[earnest cradle]

Hey Dreams, I can help. Feel free to Dm me

[arctic folio]

On my way, thanks

[azure belfry]

Hi guys. After unexpected pc reboot due to blackout launcher of the game have broke so I cant start client. I have tried to reinstall game (with uninstalling it before) but have same thing. It doesn't shows any error except this blank screen. I know its not a bug of the game but don't know where to ask because didn't find anything in internet how to fix this. System - windows 10 22H2.

launcher in Steam work properly but due to it features I can't login in my current account (which not steam)

[boreal zodiac]

Hi, Interferon! 🤗 I apologize as I don’t play on PC myself but an iOS device instead. We do have a PC & Steam thread here. You may find someone has posted about the same issues. There were also these troubleshooting steps posted if any may be of assistance to you. #1185871219380211793 message There are Mods who play on PC so if these troubleshooting steps don’t work for you one will come along to help. 😎

[normal vector]

There's 2 major bugs in the game that need to be fixed ASAP

1. Devs
2. Horrible player feedback

[wary pulsar]

Good job mine is never 2 😌

[elder quarry]

I just found one that does 2

[elder quarry]

#📋︱feedback-discussion message

🤦🏼‍♂️

[edgy berry]

wo ist der??

[stable heart]

Was removed due to a "bug"

I just don't know where a simple copy paste march skin should have a bug

[edgy berry]

Wozu denn das ganze?? Das Set wird nie vollständig

[karmic sundial]

Hi Mikka,
I am sure this bug will be resolved before the end of the collab, just little patience.

[wary pulsar]

I was expecting a link to a post of mine 😂

[elder quarry]

No no havent found one of you your save😂

[solid wedge]

immortal arena i think
Is this a bug?
No one died from the enemy force.

[prisma saffron]

When one’s strength is greater by a huge amount, it does happen, not a bug

[cedar robin]

Hi Prim Your PFP issue resolved or need any Help with it

[small flame]

Can't log in, is that a bug? Loading sticks at last 1% and goes no further.

Neverending checking for updates..

[small flame]

Took 2hrs and 100 tries, but I'm back in. 😖

[sharp ember]

@cedar robin i know some players was reporting this bug, but i still cant change my profile or avatar pic. It wont let me submit. @prisma saffron

[cedar robin]

Can You guide me what stopping you from reporting it means is there any Issue of Bug reporting process or some other thing

A Few of People here faced this thing upon reporting it to the Customer Support. Support ask for the Pic they wanted to change and helped them Change the Picture

If You need help with how to report it or anything, maybe I can help

[solid wedge]

Is this a bug?

[earnest cradle]

Hey Mahdi, did you try to repair the game? Did it change If someone else spoke in the chat after? It could just be a visual bug

[solid wedge]

hi, no
I don't know why this problem occurs sometimes, but it seems to be the case for some players and not all.

[somber geyser]

Is it still ocurring? You can always submit a bug report in game and then we can submit here on discord as well after

[native sinew]

Anyone had curse unbound event bugged and couldn’t click on anything?

[final schooner]

Yes it happened to me, I lost my attempt when I left to try again

[native sinew]

Same too, just super dumb

[boreal cradle]

Hello Miru any way you can capture a clip or screenshot so we an track the bug and open a ticket for it. Perhaps if you do still have a chance to play

[native sinew]

No, it just stucked and I could click on nothing, except the back button. After clicking back, attempt was exhausted and I couldn’t do it anymore. Didn’t take any photo or video as I was just trying it out lols

[boreal cradle]

Its not bad event its basically a match 3 game event, please assist if this glitch comes again when you play. Will know how to solve it from there hopefully

[sharp basalt]

How does this make sense? It's just a query

[boreal cradle]

Hello ,I should believe it could be a glitch have you tried to restart your game see if this still continues. i don't believe the Annihilation attack affects the egg . perhaps if your limit was finished for the egg .ill also still check on this for more information ill update you

[livid ivy]

If I may take this one Joy?

It's because you are in your state and you've sent march out. And the person you trying to take gift from is in the nexus. So when u have all your troops back u can try clicking again and it should work

[sharp ember]

When it comes to submit, it just get out from there. I cant even press submit button

[normal vector]

Shield for alert zone still has bad parameters.
Im not in alert zone.
I can't claim EGGS! F OFF SOS

This bs sos FIX YOUR EGGS! 🙄

Ever since facilities were introduced to svs.
All grey zone is considered alert zone by the shield parameters for the free shield and nexus and svs.
But grey zone not flashing red is not the alert zone.
Fix your 💩

If you shield in the grass.
And you port to grey zone not flashing red, you keep your shield.

not alert zone!

If you them attempt to port to the red flashing area, you receive a popup warning about alert zone. And shield will be forcefully removed.

alert zone

[dry badger]

Curse unbound didnt reset

[vernal whale]

Yep, same 😑

[ocean pike]

@sharp basalt Ppl could have done the event in the Nexus map, so if you try to click on someone's egg from that event it will try to take you to the Nexus event before it will allow you to claim it

[static cove]

hello
do you want to make feedback about it?

[static cove]

can you make a bug report ?

[fast stream]

Curse unbound not giving the free daily ticket. Submitted ticket

[lavish blaze]

Problem solved

[cedar robin]

ajdin you can use the email id to reach to the Sos Help and Support team.

[e-mail]

[solid wedge]

This bird is everywhere.

[brave bluff]

close it down and reopen it, it'll disappear

the game i mean 😂

[solid wedge]

Laziness won't let me reset the game.

[brave bluff]

only way to fix it

it's a known issue, one they will probably never fix

[karmic sundial]

It does add a certain coolness aspect

[brave bluff]

close the game down and restart it, it'll fix it

annoying but it is what it is 🤣

[warped laurel]

I restarted,it doesn't go
It appears after a while again

[brave bluff]

really? it usually solves the problem
they know it's a problem but not sure if they'll ever fix it. you can send in a bug report with screenshots, you never know

[potent shale]

Did anyone have same issue?

I caught 2 crowns with fence protection and they didn’t add up. Shows still I have 2 when I should have 4. Was 2 crowns and wall was up when everything was pushed down. And still didn’t count.

[karmic sundial]

What version of the game do you have? Is it Zombie war or Outbreak?

[karmic sundial]

What do you mean?

[potent shale]

Fallen correctly crowns didn't add up to already owned ones

Another glitch is that chests when you open shows not the same items which you get

[karmic sundial]

Can you share screenshots please?

[potent shale]

Here account get 2 crowns

[karmic sundial]

I might be blind but what crowns are we talking about?

[potent shale]

The event crowns

2 different type of glitches

1. caught crowns and didn't get them

2. when you open chest you don't get what pumped but different stuff

[karmic sundial]

In your chest I see you git the S coin, what was added to your inventory?

[potent shale]

Nothing. Lol

[wheat shard]

Most likely the crowns got kicked to the left

Like i had a piggy coming straight down but then the game sent it literally at the corner edge where it looked like it would be considered a drop in my favor but still considered grey area for off limits

[dry badger]

crown missing after level 10

was showed in the final rewards and no in my bag

i putted a wall to make sure everything is pushed in front at the end of the stage it worked i received everything except the crown so either the result is rigged in advance or a bug

[warped laurel]

Last version.it fixed when I closed game completely

[potent shale]

Exactly this wall was on all time to protect the Crown falls

[karmic sundial]

Can you please make a report about it? It might not help with the current round but will in the future.

[feral rover]

i dont know if anyone has the same issues, but my coins just leave the platform when i drop thm

its impossibl to get even 1 single point in the "push for fortune" event

[distant helm]

It is possible that you dropped the coins at the wrong time, when those swinging bars are all the way to the left or right.
It has happened a couple of times to me aswell and now i try to only drop them when those bars are in the middle

[feral rover]

no they just go down straight and then disappear into the void

i can show in a video. im just glad i didnt spend for this "awesome" event

[elder quarry]

There is a invisible wall at the frontside they all fall down from the sides

[feral rover]

yes exactly! they just push and then move sideways and fall down

wait i can show video. if its not the place for it pls delete and dont hit me too hard 😅

this happens everytime doesnt matter where i let them drop. its even worse if they are on the moving block

[distant helm]

That doesn't look right at all, i would suggest sending in a ticket to CS and include the video so they can see what the problem is.

[feral rover]

yea i hoped it was nexus (cause nexus has some weird interactions with some events) but for other people its fine o.o i really dont know what could cause this

[distant helm]

It seems something is in the way and moves them to the sides so they never even get to the end

[feral rover]

yea but there is nothing o.o i just started playing today cause it ends at reset 😅

[elder quarry]

It the paywall thats in the way 🤣

[hasty pond]

They be acting up

[static cove]

It should be solved after you restart the game

[karmic sundial]

Got to admit, it's one of the funnier bugs around.

[solid wedge]

visual bug in the number of cubes

[solid wedge]

visual bug: Killing infected near the edges of the map/state

[solid wedge]

The default display mode for the number of cubes should look like this image.

[boreal cradle]

Hello MAHDI, thank you on the update, does the visual glitches not clear after a restart. If they still there please submit a ticket so cs can track on them

[solid wedge]

hello, I don't know, because I don't have the multiplier card anymore, I don't think so, it was the first time I saw this problem.
But I think I remember under what circumstances this bug was created, now after rr, if I don't forget, I'll explain more.

[boreal cradle]

Ok thank you, ill also try to look into when i play in tge event

[potent shale]

The Curse Unbound event. I get 10 tickets from the progress cause bought pass. Calendar shows the ticket for that but they don't appear anywhere

[karmic sundial]

Picture does look the same, but the description is definitely not fitting.. my low-key guess would be "A Way Out" was it's previous name but they forgot to rename it.

I would contact customer service to get their inquiry on this for a better answer, and report it as a bug at the same time just as well.

[sharp basalt]

those ones are for the other event, that goes in hand with Special Trap. we should get another one of them soon

[compact perch]

Seems cool as it used multiplier

This is weird😅

[robust surge]

[fallen minnow]

Thats visual indeed... is your game updated to the latest version?

[compact perch]

Yep

I try to update it within 1-3 days after every release of new update lol

[quaint valve]

Did any of you also have problems with Nexus where the points for attacks on buildings weren't counted?

[boreal cradle]

Hello, sorry on that will check on this for you, not yet played for today, was this affecting your whole alliance or just you

[brave bluff]

depends if you've hit max points already? if you have that will be why

[fallen minnow]

Yeah that's a visual bug. If restarting the game didn't solve it you need to report it CS. You have enough storage in your device ?

[compact perch]

Plus I did both restart and repair…, nothing seems to have changed after either 😅

[compact perch]

I may do the ticket to CS as soon as I’ll be back home since I am getting towards the end of my break rn. May get back to you as well once I’ll have the ticket done

[fallen minnow]

Yess thats would be greattt let me know when you do

[compact perch]

I’ve just there DM’ed you

[humble dawn]

Morning!! Anyone having this same issue? Koth registration for L2 isn't available.

[agile stratus]

Good morning 🌞 after you'll make registration for L1, the L2 registration will be available

[humble dawn]

It's already done and L2 continues in grey

[agile stratus]

Did you sign up players in legion 1?

[stable heart]

<@&628563208164081690> the last reward can't be claimed

[karmic sundial]

Wait we already open at the last? Yikes...

I mean.. do you really need that 1 lonely bunny?

Jokes aside, can you please report this and we will do one in here too?

[stable heart]

Yes, I need that bunny

[pulsar kindle]

As my lovely co-mod has said. If you'd kindly make a ticket in game. Then we can help you report it here as well

[knotty stump]

Wings 55k?

[fallen minnow]

Hey Paul
To add to, try restarting game or leave the event page then come back to it . It works from time to time

[stable heart]

57k

[sharp basalt]

good to know, I'm more than half way through

[knotty stump]

Thanks

[lavish blaze]

das whale bruh

[stable heart]

Nope

[lavish blaze]

all whales say they aren't

[stable heart]

Didn't spend last two stages

[lavish blaze]

but you did the first 2

but thanks for telling how much for wings, now i will go spend a little

i'm at 15k

[stable heart]

Stop being lazy

[lavish blaze]

[deep mulch]

Me too

[lavish blaze]

THIS CANNOT BE

i'm at tallie slacking level ?

[sharp basalt]

15k with x8. Shady

[lavish blaze]

i just bought the action points

[solemn agate]

[deep mulch]

At greatness levels

[stable heart]

Great laziness

[stable heart]

I restarted game, still can't be claimed.
I opened ticket ingame

[deep mulch]

Great poorness

[stable heart]

Excuses

Btw, how long does it take to fix a simple march skin?
Asking for a friend

[wary pulsar]

What if there was never an issue with it in the first place

[lavish blaze]

if that is greatness, then the bar is set to low

[wary pulsar]

And they've just said that to make us get the harder items for the set

[lavish blaze]

62 days

[fallen minnow]

Can you send me the details to get posted

[humble dawn]

Yeah we did it, but anyways I opened a ticket just after posting here and now it's fixed😊

[fallen minnow]

It will be added back to the store soon tell your friend: before the end of the the event 😂 but yeah there is no further details yet we will let you all know if we received any

[agile stratus]

That's great. I'm happy it fixed quick. Thx for letting me know

[wheat rover]

what happened my main acc?

i cant play on pc.. LOL

deleted the survivor acc, and add my main,..but it keep reset my acc after load.. what i can do?

it was work a hour ago

my main acc works perfectly on my phone

[brave bluff]

<@&628563208164081690>

[static cove]

Hello
Can you close all of the game processes from the task manager and open it again

[static cove]

Thanks Lana

[graceful aurora]

are you refering to the abarrant march skin?

if so ive gotten word that it will be released soon. keep an eye out for it

if i had to guess, itll be in fog manual in 7 days as a paid path reward 😄

[stable heart]

Maybe

[stable heart]

Everyone got this word.
The question is, what are they doing since day 2 of the collab?

[graceful aurora]

they did the same with the last hitman collection remember

[stable heart]

For Hitman collab they didn't remove skin parts from the store

[graceful aurora]

no, but the last collection needed was released ages after the start for one of the sets

[stable heart]

I completed both sets very early in the event

[graceful aurora]

sorry - terminator

[foggy sand]

Anyone else have issues with the marches containing behemoths auto selecting all of one type of soldier. Either hunters/riders or infantry? Since the update?

[ebon sinew]

Another "great" update 🙈🙈🙈🙈🙈

[stoic ibex]

Hi Mord! I didnt notice this on my game and havent seen it on conversations at this channel at least. But update is fresh so there might be more to come sadly.

Did you try if repairing the game works?

[foggy sand]

it was when setting rallies for Trap. It defaulted to sending everything from just one set of troops.

A few of my alliance said the same thing

[earnest swallow]

When setting attacks in intel it defaults to quick select and 100% one troop type, behemoth and balanced both set behemoth marches

[ebon sinew]

Trap too

[static cove]

hello
can you make a bug report

[earnest swallow]

I did but they seem to have cured it, now working as it should

[cedar dirge]

That's great news

[mighty crown]

hi, i have a problem after yesterday's update. can anyone help?

[final schooner]

I have experienced an issue with my existing shield disappearing when leaving Nexus after update

[void jungle]

Why does truck power keep changing.

[boreal cradle]

Hello Dan, is the no change after a system restart, try a game repair, if it persists set a 24 hour shield and submit in a glitch report ticket

[final schooner]

I had the same situation happen on both my accounts. I did a restart between the accounts. I have not yet left Nexus a second time to see if it reoccurs

[boreal cradle]

Hello, is your team the same before you attack.

[boreal cradle]

Sometimes after an update we do get this issues, hopefully they can be sorted fast, ill check what else we can do to reset this glitch. Just keep me updated if the is change on any account

[final schooner]

Multiple players in my alliance had the same issue with shield

[boreal cradle]

Hello Dan, so basic troubleshooting is not working. Can you please submit a ticket from your system and ill assist to post here so it can be tracked and we can get the extent of if with other players coming to upvote. And we can get the view from CS

[storm elk]

March power is changing wildly and I’m getting “you do not have enough troops” when trying to attack a basic intel infected mob. I have 300k+ troops 🙄 If I switch marches around I end up with my main March showing 14 BILLION power. lol, my entire BP is only 11 Billion.

All players in my alliance are having the same issues. Deployments are all messed up as well.

[void jungle]

Yeah I was getting the march exceeds capacity on Intel too. Then my last trucks my main march one was right. The second march one had wrong box on it again

[lime fable]

hi bro

Is anyone there?

[normal vector]

When was KOH introduced?
May 9, 2023 is oldest I can see in game updates and stuff regarding KOH
Still not fixed.
LOL.

And all my icons show ernie and ernie isn't in my koh lineup 🤣 I do own him, but he ain't in it. He's not even my avatar hero 🤷

[static cove]

I answered you in sos discussion
This is the first time I notice there is a bug in the time march in koth

[novel bobcat]

Thats happens on my farm because my troop level are not the same.. so it just packs the highest-level one

[inner hedge]

Since the latest update, free troops from intel missions are not showing in the barracks to update their level unless you restart the game after you picked up the troops. They show on the overall troop level numbers when you click your profile pic, just not in the barracks.

[mighty crown]

Hello. after the last big update, the game has too many bugs. now I will list a few of them :

1. many people lose accounts and can't log in to the game!
2. translators don't work well!
3. sometimes infected can't be marked and the raid option is not shown. also the search engine is missing and small infected don't show up on the radar
   there are also 5 and 6 and 25, but for now that's enough!
   PLEASE REPORT TO SOS🙏

[quasi vigil]

KOTH bug, was not given any time for the event or any way to enter

[mighty crown]

another one of the many bugs

[fallen ledge]

Hey all,
since the game update the game keeps lagging, crashing, showing WiFi symbol… it’s annoying
Please add that to the bug list

[spiral dragon]

Hello, I can't log into my account while it's loading.

I can't leave a request in the "bugs-reporting" section

No further loading

[brave bluff]

<@&628563208164081690>

[stoic ibex]

Hi Smerc! So you cant even open the help&support from that screen?
You play PC?

[mighty crown]

he means that the loading is interrupted and he can't log in and none of the options work

[stoic ibex]

Sorry to hear that
Here is some troubleshooting steps for PC #1185871219380211793 message
There is many issues on 1 message so scroll down a bit.

If troubleshooting isnt helping feel free to DM me and i will try help more

[stoic ibex]

Hey, if you did in game report for Help&Support please DM me and i can help you to report it here as well🤗

[compact perch]

I face constant crashes since beginning of last year, not just after this update

Similar thing with WiFi symbol…, also for over a year now

[stoic ibex]

I had long time game lag as well, all action was lagging. But now when i think i am not sure when it got better again

[lean hill]

How will this work with SvS?
Will it postpone transfer event?
Will they run prep after sotf or will they use sotf as prep stage for SvS?

Can anyone provide any more information please?

Apologies if I'm in the wrong channel

[brave bluff]

it'll probably be cc instead of svs

so you'll still have a gov for transfer

[lean hill]

So you reckon they'll just postpone the whole thing by a week or so?

[brave bluff]

i dont think they're changing the transfer schedule as that isn't mentioned in that mail (but they do what they want so who knows honestly).
instead of having svs next week we will probably have another cc instead (as they're replacing it with another sotf)

[lean hill]

Ooh oki I'm with you.
So we just get out of SvS altogether, Gov stays within the respective states and we have transfer after CC instead of SvS 😅

[brave bluff]

i think that is probably how it's going to go yeah but like with everything it's all very vague 🤣

[lean hill]

You'd think something as simple as 'skip this months SvS, everything else runs as normal' would be easy to convey in a message.. but evidently not 😂

[simple lantern]

I can’t take them serious anymore

[brave bluff]

as sotf runs with cc, i would think that is how they're going do it. we just skip an svs but i suppose at least this way everyone is guaranteed a gov if transfer dates don't change

[simple lantern]

If you think its worse, suddenly the devs showed it could be more worse

We spend a ton of money in this game.

[lean hill]

Yeah, that makes a lot more sense.
Every state having their respective gov is something at least 😅

[modest forge]

Why is the White Tiger showing me his rear in a few different menus? Including the Heroes menu

[boreal cradle]

hello ,yep this glitch does normally pop up sometimes , a restart of your system should clear it

[modest forge]

Oh ok thank you 😊

[normal vector]

You went into friendship thing to feed it didn't ya? And probably scrolled to change pets and exited didn't ya?

[modest forge]

Nope I don't even have a pet when I left the game 2-3 years ago that feature was not available to me I think... Got sos back today

[normal vector]

If you came back, then the forced tutorial thing about pets would have taken you to make the pets building and stuff. Odds are, you did that stuff but clicked through it so fast to ignore it. And that's when it happened.

[spiral dragon]

Hi, I don't have access to bug-reporting. Yes, I play on a PC and yes, I have already reinstalled the game more than five times. And still the game freezes while the boss's data is loading

[stoic ibex]

Try to download game from this #1185871219380211793 message

If it wont help, please write bug info to email
[e-mail]

[kindred prism]

Hey , can someone explain me why suddenly from 11m troops I can’t even hit my intel ? Is not preset and is telling me
I do not have enough troops to even send the march out

[normal vector]

Cause games effed up.

Mine is fine. Unless I activate massive march then hit quick select. 😂
I don't have a full march of t12 riders, but the game says. Send it. With a hair of infantry and hunters just like your Pic 😂

[high crescent]

I thought transfers were not supposed to start for another 1-2 weeks and we were supposed to get more information December 2?

[viral igloo]

For your state range
It appeared yesterday

[high crescent]

But they’re supposed to be expanding the amount of people that can be transferring as per the message that was sent out

[viral igloo]

This is after expanding

The amount was way less on initial announcement

[high crescent]

The amount shown on my screenshot is the same amount before the announcement was made about expanding

And as per the announcement yesterday morning, they weren’t going to release any information until December 2

[native sinew]

Apparently 1231-1281 are test states and they cannot transfer to old states this round, only within this 50 states😵

[viral igloo]

No the amount in your screenshot is increased from original announcement

I attached the original announcement table

Maximum was 70

Yours have 110 in rising only

[tawny blade]

It would be logical to increase the slots for each rank. Master haven’t changed

[dark yoke]

So what is the trick to get last item?

[rotund flare]

How is it possible that I lose 314k army and the enemy doesn't have even 1 unit...? And yet I win the battle in the Nexus for the building 🤔

[hazy kestrel]

Hey there. Have you submitted a bug report in game for this? It does seem a little unusual

[rotund flare]

I have several similar reports. In the latest Nexus. I will submit them.

[hazy kestrel]

Please do and let one of us know if you need any further help

[warped nova]

To add to my co-mod, if you have similar report like that, I could go with a supposition who isn't a bug but something added for save enemy troops in a certain situation, like when you try to attack an enemy and only your troop go into losses and the defenders troop get wounded and losses only when hospital is full, but for a good analysis on that, I have to ask you, if you remember, to explain the whole situation of the attack, who gave that reports, and in the end definitely customer service would gave a more certain answer than what we could come out, but please, when they answer share that answer with us so also who have the same situation could be aware of why that happens.

Also please, after you done the bug report to CS, you can reach my co-mod who was assisting you with the number of the ticket and they will keep to help you with the procedure for submit the ticket opened with the customer service into our bot for report it also here on discord.

[warped nova]

Fun fact, we had the same situation on this event with the glasses from Terminator 2 collaboration, isn't in the end something to get, who you actually have no way to do 505 exp for get it, plus there is no level 57 to reach, we could suppost (at least) who it's just the way how the event it's done by developers from the company, so the event end at level 55, you get the rewards from level 55 (x3 inestimable statue), getting that you go furter at level 56 who isn't a real level but just a place where you can keep merging stuff and have fun using energy but there is no level anymore to advance and that x1 bunny it's just a token for make the game function.
I Repeat, this is just a supposition based on My login, on How developers Could made this event, comparing also to the previous one who we had... (caps on some words isn't casual).

I don't if anyone did a ticket about that for ask about the reason behind that way to made that stuff honestly.

[split aspen]

Is it just me or is the game randomly freezing when playing on PC? The menu keys work but nothing else can be done. I mean i can go out of settlement but i can't click anywhere

[warped nova]

Unfortunately not few players experience this problems, we have it also on mobile, both iOS or android, even with very expensive phones, we did multiple report on the optimization / lag / freeze / crash problems of the game, I would suggest you to open another feedback and report with a video-screen recording your issue to the customer service.

[lean moth]

Searched through and I didn’t see anyone else mention it…. Many players in my alliance/state are experiencing issues with treasure quest. Support has been completely unhelpful.

[static cove]

Hello
Have you tried to relocate and do treasure again?

[lean moth]

Hello! Yes. Brings it back to the same spot. As instructed by support, have tried relocation, reloading game, repairing game. None of these things work.

[static cove]

Then only support may help you and you can make a report here in discord if you want

[hearty rock]

I want to know if today is the last day of the event, and whether tomorrow is the day we exchange items at the shop, or if we can still use the magnifying glass tomorrow.

[split aspen]

This one only happens to me if i activate march capacity %12

there might be something wrong with buff or nexus basiton buffs.

[distant helm]

The store will be open for 1 more day, but you won't be able to use the rest of your magnifying glasses after reset

[spiral dragon]

I wrote funplus support but they didn't help. They told me to write to support in the game itself. I clicked on the support icon but nothing opened when clicked. How do I get access to file a bug report?

[stoic ibex]

You need to tell them in email that you are unable to contact support in game so you need assist from there.

I assume that upload file did not fix the problem that i suggested to download?

[spiral dragon]

I downloaded the site file and installed the game but nothing changed. I'm playing on a PC, I had an antivirus installed but I uninstalled it, or does the antivirus not affect the game? I play via Wi-Fi

[karmic thunder]

I transferred in the last event. I am transferring again in the new event and now I have this "state transfer on cooldown" nonsense on all of my accounts. 😅

[blissful wasp]

I have it too

and I already got accepted to join and my friend was waiting for me

[karmic thunder]

same.

[static cove]

can you make a bug report and I can help you to make one here

[karmic thunder]

I just finished it.

[static cove]

did you also made one here?

[karmic thunder]

No not yet. I can though

[static cove]

it's better also to make one here

[karmic thunder]

done. Do I submit another ticket on dc for my alt account? I'll submit in game, but I don't want to double post, if it's not needed

[static cove]

in discord one is enough and you can upvote with your alt but in game it's better to make more reports

[wheat shard]

#🐞︱bug-reporting message this person idk if the event tab was still open but did the person check and see if they have reached the required minimum point needed which i believe is 80k to 100k poins

Always post everything especially the listing for ranks and points given as that helps determine if this was an isolated incident

My money is tha they thought being eank 27/28 was enough and didn't see the points required

[tough bone]

It was 60k cuz I did 30k got the top 100 rewards 😁

[wheat shard]

Yeah so this person didn't look at the part that said required next to the rank

Screenshot is from 2 different people who did minimal and thought alright now give me the wings

[high crescent]

We’re having the same issue, everyone who transferred into the state last transfer is not able to leave

[karmic thunder]

I think if anything, the rules state that everyone that has not manually moved will automatically move on Sunday at 0600 and then again at 1000. So, let's hope that happens at least.

[alpine wolf]

You've messed up the game again—this time with the country change—it says: the country transfer renewal time hasn't passed yet. Will you fix it, or will we be automatically transferred later?

[north gale]

Has the bug report been done yet

The devs in their infinite wisdom did transfer a week or 2 earlier than normal so will we be auto kicked to approved state or not we could use some intervention and information please

[karmic thunder]

It's happening for everyone that transferred during the last transfer. If you transferred last event and you are transferring again this event, you are technically within the 90 days of last transfer. I have made a report on dc, just waiting for it to be posted to get more attraction.

[blissful wasp]

I made a bug report in game, but worse case scenario you should automatically transfer at the end of the timer

[north gale]

As did I on all accounts

But are we sure that it will happen

[karmic thunder]

No we aren't sure it will automatically move us tbh. Because depending on how the cooldown is coded could make it impossible for the system to move us. We might need to be manually moved by the devs if that happens, but who knows what they will say anymore lol

[karmic thunder]

It's been fixed for a bunch of people, but I think it's because they created support tickets for it. So if you have not created one, please go ahead and do so. They are fixing them quick

[static cove]

Here , still hasn't posted but you must make a report in game

[static cove]

You need to make a report in game

[native sinew]

Rather so they should have done it across the 50 states when they received the first few tickets, without needing individual players to open tickets.

[normal vector]

How longs it gonna be before this bs gets fixed. I mean. Had anyone else looked at this more than clicking attack and it saying you don't have enough troops 🤣 why so hard to fix this mess. Wtf.

[tropic frost]

do you have enough troops?

[boreal cradle]

Hello, thank you for bringing it on, but after the pop up notice, does it not allow you to still send the troops out. Also your are using one troop unit which basically does trigger a pop up. Unless am reading. It wrong. Have you also submitted a bug report to assist in putting yhis bug with CS

[normal vector]

Please look at the video better. Thanks.

[lavish blaze]

update your game

Are you sure it's not your internet connection ?

[tropic frost]

yes! have you tried turning it off and then back on again?

[lavish blaze]

I have enough comments

[normal vector]

Clearly I'm gonna have to turn off dumb fk tags for today

[lavish blaze]

No no, i'm done

[normal vector]

Let me break down a very very very small piece of the video.

Why do I have 2 types of t12?
How come I have 281615 shown being selected, but I have 320/320 on one bar, and not the other with a ton more?
How come when I remove 1 t12 while I scroll the bar, somehow 281300 troops disappear from the amount that was being shown I was sending?
Im not the only one who's mentioned this issue. 🤦

[boreal cradle]

Oh ya i get a clear view of it now, sorry for thee first analysis, i can see the flaws in,noted. Can it go away after basic troubleshooting a restart of the system or the glitch its imbeded in the system

[lavish blaze]

you seem upset mufasa, you good ?

[normal vector]

Or idiotic comments.

[tropic frost]

did you ever?

[normal vector]

Today is worse I guess than usual 🤣

[fallen minnow]

Facing a bug is frustrating but that doesn't mean its ok to talk down to those trying to help here neither mods nor players. If you have a problem with one of our team you can open a ticket and complain in #🚨︱contact_an_lmod

--
I had the same bug Mufasa just few days ago .. nothing fixed it for me .. I ended up reporting it to Cs after doing troubleshooting steps .. it was fixed the next day.
Now I am thinking if the heroes are the problem 🤔 but yeah I suggest you do the same if you still facing it

[spiral dragon]

Maybe my account was deleted because I don’t understand why when loading data about the boss the game doesn’t load anymore

With this help, you can immediately delete the game, contact support in the game, I can’t, and the advice they gave didn’t help

[normal vector]

That's your interpretation of how you feel I may have spoke.
If you wanna say things like that, well, how about this.

I feel like anyone asking me to do basic trouble shooting steps or anything like that after playing this game consistently for 2100+ days and have probably the most game knowledge here., I feel like that's a rude, insulting my intelligence, talking down to just the same.

There's like legit 5-10 people here who basically make up the vast majority of this server 🤣

[normal vector]

@wheat shard what you think? Sound about right? 🤣

[wheat shard]

It a shame really

Search people up and you can see majority of comments made are about that many people.

Still dont see the CM

[solid wedge]

troop lost bug [visual bug]
When I see the number of troops lost in my own profile, it is correct. When I go to other people's profiles and come back, it no longer works correctly.

I reported this bug in-game, I'm just waiting for a mod to be kind and create a post for this, thank you

Ticket ID: 609800
UID: 161418269
Platform: PC
State: 1390 [But I think all states have this problem, I'm not sure.]

[distant helm]

Have you tried downloading the game using this link https://userplatform-download.akamaized.net/official-website/pc-launcher/sos_v2.exe ?

[daring vale]

Do we have superstar here?

I am sorry but i dont kind of can put my finger of where i know you from.

Jokes aside. What if its their job to ask about troubleshooting?
If it would not be their job, i bet they would happily ignore your messages as you really seem to be kinda rude person.

If you dont want them to ask then you could say after your complains that "and yes, have done troubleshooting".

[solid wedge]

<@&628563208164081690>

[topaz temple]

Hello MAHDI, I would be happy to post that for you.

[elder quarry]

[topaz temple]

[tough bone]

Yesterday & today

[crystal hamlet]

Hey Angelica. Did you put in a bug report in game yet? That looks pretty frustrating.

[tough bone]

Not yet

[crystal hamlet]

Ok, if you've tried basic troubleshooting like repairing the game or updating if you're in an older version and it still isn't working, we can put in a bug report here. You'd have to have a ticket number from in game first for us to do that.

[spiral dragon]

It didn’t help, it’s still stuck on loading the boss’s data, but can I check if my account exists or not?

[distant helm]

You can try logging in to your account using a different divice or you could ask someone from your state if they can still see your account.

[ivory nebula]

that missing one is all about launching and hasnt worked properly since the start. Rewards are so 💩 though to be honest I havent bothered saying anything

[tough bone]

Yeah same reason why I didn't bother reporting bug 😅

[ivory nebula]

and they are supposed to have a QA department, why should we do their job when they are paid and we are not

[jade spear]

We not going to talk about how SvS has vanished?

[static cove]

There was an announcement that they delayed this month SVS for adjustments

#⭐︱game_information message

[jade spear]

Didn’t see that announcement. Was that via ingame email because hardly anyone comes to this discord anymore so with a big change like this, I’d have thought priority from devs would be to announce it ingame? It might have been but I don’t read their ingame emails either haha

[static cove]

This was an announcement in the game

[jade spear]

Yeah just found it. Thought I lost my mind and missed 2 weeks for a moment 🤣

[static cove]

🤣 🤣

[earnest musk]

Our SvS is still active and hasn't been replaced by Sotf in state 1347

[static cove]

Only states from 1 to 1228 got their svs replaced

[earnest musk]

We got the notification saying I would be! Just curious what happens with transfer if we have no gov

[static cove]

The leader of the strongest alliance can accept or deny the applications

[earnest musk]

Ok thank you for your help!

[static cove]

You are most welcome

[delicate merlin]

Also there is a CC this Saturday so unless your state does something very wrong, you will have a gov

[winter cedar]

Bug

[stoic ibex]

Hi Panda! Did you restart the game and it was still the same? And your game is updated to latest version?
If havent yet, you could try to repair the game and if that wont help, i would recommend to make report to Help&Support.

After having ticket in game you can also report it in here, any mod here will be happy to help with that 🤗

[earnest musk]

No we have SvS 😌

[karmic thunder]

How do you repair game on pc? Because I am not able to login to my main account that stays logged in. The Enter button is gone. But, it allows me to login to a second account.

And yes, I did try to switch account and the first slot does not get an "Enter game" or whatever the text is.

but tbf, the second and third slot doesn't get "enter game" either. It just logs in.

[crystal hamlet]

Hey Dren, if you're still having this issue, uninstalling and reinstalling the client may help. You can also try using PC Manager.

[karmic thunder]

I've completely uninstalled State of Survival and reinstalled it, it's still not showing the Enter Game or logging me in automatically on the host account like it normally does.

[crystal hamlet]

Hey, I'm sorry that first option didn't work. You can also try uninstalling your current client and download this one https://userplatform-download.akamaized.net/official-website/pc-launcher/sos_v2.exe

[karmic thunder]

sus link. Should I trust you? 😅

[crystal hamlet]

Yes, you can safely download the PC client with that link

It supports linking to your FunPlus account and offers smoother performance than emulators.

[karmic thunder]

Sure but my funplus is active on another account.
Anyway, uninstalled game, reinstalled from your link, it won't even finish the install now. Stuck here.

I guess I'll be using Last Warrior to log in until this is fixed

[crystal hamlet]

I’m so sorry none of these fixes have worked. Have you been able to put in a bug report in game at all? There is usually a help and support option on the loading screen so you can submit even if you can’t log in.

[karmic thunder]

No, I can't put in a report. There isn't an option to from the client for pc. I can only switch accounts or open multi-instance, FAQ, settings, and then the socials. I've checked everything to see if I was missing something. I don't even know what versions of the game there are to even put it in. I'm going to see if my pc needs an update and maybe it's something on my end since it doesn't seem there is anyone else having this problem yet and it's been hours.

[crystal hamlet]

I hope that helps fix it. If not, feel free to check back in here and me or one of my co-mods can see if there’s any other way to help 🩷

[potent shale]

Good morning

Can someone explain me this Lighthbringer bs...?

[native sinew]

Cannot explain with just part of the report. Perhaps he has every single statues maxed

[nocturne wind]

Im gettin this message now for the 5th time today. Anyone else, too? 😂

[boreal cradle]

I have received the message too, perhaps its to get you prepared and ready. The system must just be set on a loop

[potent shale]

I mean morale cap. Morale cap duel win, total morale on left less by 3 points lol 3231 vs 3234 but report says -27,4% of final combat effect...

Look spacecraft its nonsense

[sharp basalt]

If i had to guess for morale, it would likely be because of this

But I'm just guessing

[stable heart]

You literally only show morale in your screenshots.
Heroes, behemoths, aircrafts, pets, tempest would be more important to see

[native sinew]

I see from the report he has 27% damage reduction from combat morale more than you

[potent shale]

Yeah. In past morale effect wasn't including damage and reduction from it

[stable heart]

Also tanks, mechs

[potent shale]

Rest in reports is obvious for me : 2 x sacred oath III & IV in infantry+ 4 assassination traps did the job

[native sinew]

Also you only show us a snippet so we can’t really tell you exactly what is causing the difference

There’s literally tons of things that may affect those stats

[potent shale]

I'm not asking about difference just doesn't understand the -27*4% while norale diff is 3-points but won morale cap duel

[native sinew]

Because the difference is not just the morale cap?

[stable heart]

Morale cap or morale itself is useless if the rest is not good enough

[potent shale]

So thx to You now i know that despite win morale cap the comparison in final combat morale effect include the damage abd reduction %

[native sinew]

Well literally everything has reduction now

[potent shale]

Not logical for me. Won morale cap causes that opponent damage couldn't be applied

But the gap in damage & redu is nearly 27% so don't have an advantage of winning it

[stable heart]

Just look at this, and it wasn't even close.

He had way higher morale and morale cap, but everything else was just bad

[native sinew]

So what stats did you won on?

[potent shale]

Lol my state ppl from SiX

Thx for clarifying and help

[onyx void]

As you can see, I have Behemoth at level 28, but it still doesn't appear in my march.

[worthy tree]

Hello, this Behemoth is a companion, it and its stats are automatically added to all marches (you can see the visual effect when the march is on). There are also combat Behemoths, they need to be added to the march and they only work there (2-3 marches).
I assume that they are not in your state yet, they (Monkey mk 1 and Dino mk 2) will appear soon

[onyx void]

But he doesn't appear visually in marches or in combat.

[worthy tree]

This is just a visual effect that you can customize (there will be more companions and more effects later), but stats have already been added, and the visual effect does not affect this

[drifting storm]

State warfare points are bugged in 1396/1401. Troop training gives way too much points, several billion points were earned within minutes.

[stray kraken]

Not just in those states

Makes Prep insanely unfair. People were actually upgrading for ranking and now that’s all gone to naught cause of this bug

[drifting storm]

Tell me about it, my top 20 spot gone...poof

[boreal cradle]

Hello Ella, if its over adding on points have you reported on it via a ticket so CS can look into it. They could be using troop expansions on the training and speedups could be a factor

[drifting storm]

Yes i sent in a bug report in game. No its definately a bug. I got exponentielly more points from training troops now compared to earlier today. And the opponent state overtook us by 3 billion points within minutes

[boreal cradle]

Oh if they jump on points that fast its the troop training. Can you manaage to get some screenshot of the points difference, ill assist we post it here also

[supple wadi]

It is t10 specifically

[boreal cradle]

I send you a message for basic info in your dm

[supple wadi]

And t9

Before and after training less than 700 t9

It seems the bug only works for those who has not upgraded the game yet today

[boreal cradle]

Ya players tend to take a while before updating the game so as to not get the glitches if any after an update

[supple wadi]

This time glitch before update 😅

Those who has upgraded the game don't get ekstra points when upgraded/training it seems.

Nope. I still got a lot of points for t9 after updating

After update:

[tough bone]

I didn't claimed the rewards not in my backpack😟

[placid jungle]

Same for everyone in our alliance that I asked. Someone said they submitted a ticket but still nothing

[static cove]

Today you can't attack it

So this was yesterday's reward

[placid jungle]

Yes I never got it

Was already showing claimed yesterday

Someone in my alliance submitted a ticket right after they did theirs on Tuesday

[static cove]

I claimed it yesterday

[static cove]

Since you also didn't get the rewards then you also need to submit a ticket

[placid jungle]

I did not. I looked and they all showed claimed when I never claimed them

[placid jungle]

Ok I’ll ask my alliance to do the same then

As it’s not just me

[static cove]

any effected account should made a report

you can also make a report in discord if you want

[placid jungle]

I would because every time I submit through the game, I get the same generic response and nothing changes

Can you assist with that?

[static cove]

yes of course , can you dm with your ID , platform , ticket number and state number

[clear rune]

is the bugged svs points for troop training being fixed?

[elder quarry]

No but its reported already

[clear rune]

so winning states will just get screwed over because of this?🤣

[severe walrus]

Unfortunate for people who used their speedups before the update came out. Now rip migo points to players abusing the bug 🙃

[elder quarry]

Yes

[stoic ibex]

Report for svs is over here.
If you are suffering for same issue please vote the report
#🐞︱bug-reporting message

Is it the players who have not updated to getting the points or those who did update?

[severe walrus]

I havent updated, but I think people who have are still getting it too

[clear rune]

I updated and i can still get bugged points

[supple wadi]

Both

I tried both before and after updating

[wraith gust]

My state didn't even get SvS

[static cove]

Are you in a new state?

[wraith gust]

Every state around us got SvS. 1395

1393, 1394, 1397 got it. 1400, 1401 got it. Everyone else in our migo said they have it as well

1398 was deleted, so I'm thinking we are the odd ones out. But now we are getting screwed over with MIGO points. I went from 30 to rank 100 in the past few days. No compensation at all

[static cove]

This was their first svs right?

[wraith gust]

Has to be.

I can 100% confirm that it is 1400's first SvS

[static cove]

Then most likely your state was unfortunate and didn't get an opponent because 1398 was deleted

[wraith gust]

Is this something that has happened before?

[static cove]

No , it's the first time that a state was deleted and now your bracket has only 7 states so a state won't get an opponent

[wraith gust]

When does our bracket expand?

[static cove]

This question only devs may answer , we don't have any information

[thick thicket]

Hey look my ship in state 1406 is giving me this when I try to unlock a portion of it.

And as you can see its not done that to me before.

[mystic bay]

Hello guys, we have same issue with svs prep troop training points, our opponents state was losing prep with big difference, and after this bug we are losing , what we can do ?

[thick thicket]

Name STAYALIVE

[strong latch]

There is nothing to be done unless you have another troop day in your SvS. It is an unfortunate bug but I have faith your state will be able to defend the capital!

[strong latch]

I have had this happen to me before when the ship is freshly released in the state. Give it some time and you'll be able to access your island.

[mystic bay]

Thats just not fair, who knew about bug - make points, and win prep ?! Am also not talking about personal rewards in prep… You must know there is only one day in svs prep for troop training we can not do same… And compare now points by days :

Because of this bug we will lose individual rewards and svs prep too… i think it must be fixed or troops training points must be removed

Even remove one day points for everyone

[strong latch]

Yes I was also hurt by this because I didnt realize it was a thing until after I made 100k t11 troops.

Just gotta take it on the hip and move on, they will either give us some compensation or they won't. I trust they will fix the issue.

[distant helm]

The issue has been reported but we can't say when or if it will get fixed in time

[errant crest]

I think this is a new record

[tidal lotus]

WTF? It's not started in state which goes for merging, in another state it's ok

[stone steppe]

Hello, I have a friend who installed the latest game update and he can no longer connect.

As soon as he tries to start the game, it says "failure".

[boreal cradle]

Hello Melanie what troubleshoot steps have they tried so far. Do they have another device where they can run the game, to see if their base system is affected or its from the device they playing on now.

[boreal cradle]

Hello Alissa after a system restart, can you not enter. As you saying in your state are other players in your alliance having the same issue

[stray kraken]

It’s ridiculous, several people in my state have been saving and used their backpack in day 1 and 2, only to get absolutely wasted in day 3 cause of a game bug…
If we’re lucky we receive a “sorry for the inconvenience, here’s 100 biocaps, 2000 resources and 20 minutes worth of speedups”
Smh

[crude heath]

Unable to make up the lost day in Christmas sign in event

[stone steppe]

He is on a PC, he has turned it off several times but he cannot connect to the game; he can only access it if he creates a new profile.

[boreal cradle]

Was the game binded, are they using the same email. They can submit a ticket to CS in the meantime ill check what we can do. Can they try to access through a different device

[boreal cradle]

Hello, did you still have make up chances while taking tjhis one. After restarting the event with a make up chance avaliable does it still give the same error

[crude heath]

Yes I have and it’s still the same

Let me try again

[boreal cradle]

Ok, ill check what else we can do on this one

[crude heath]

@boreal cradle, it’s still the same

[stone steppe]

His account is linked to his personal email address

[boreal cradle]

Ok, i understand was this your first day opening the event and starting the claims. I would say lets wait for reset see if you get the error. Perhaps submit a ticket for this too

[crude heath]

No, I’ve been trying this since 2 days

I missed the first or second day

[boreal cradle]

Lets submit a bug report ,see what Customer support can do on this

[boreal cradle]

can he do a repair on his pc game perhaps this can reset the setting

[crude heath]

Thank you!

[mint ocean]

Same issue in state 149 also planned for merging

[hazy kestrel]

Hi. Have you submitted this as a bug report in game?

[simple marten]

no, not yet

[brave bluff]

You gotta use some of it and then it'll let you convert more

[simple marten]

Unfortunately, I can't use anything on the left side.

[hazy kestrel]

This is true as Lana says. You’re almost at the maximum you can hold. You can’t obtain 10 when you have only room for 4

If you see the 996/1000

[simple marten]

Okay. But I didn't convert those 996 entries this week. Normally, they're always reset, but that's not happening for me. I didn't create those 996 entries. They just suddenly appeared.

[hazy kestrel]

So if you go to your crystal energy institute does it show you have 996 blue boxes?

Oh no sorry I’m looking at the wrong thing. My apologies

[brave bluff]

It's full, so it wont drop on its own. You gotta use some blue cubes

[hazy kestrel]

Yes my apologies I was reading the wrong bit. Again as Lana says, you need to use some to be able to convert more. If your research is maxed I’m not sure you’d be able to fix it.
If you do believe it to be a bug I would definitely advise to submit a bug report in game first.

[simple marten]

Okay. Thanks for the tip. I just ran some research and now I was able to convert 30 blue boxes again.

[hazy kestrel]

No problem we have Lana to thank.

Thankyou Lana

[simple marten]

thx lana