#🐞︱bugs-discussion
1 messages · Page 43 of 1
I complained and cs told me if I want more, I should change settings on the game. Ultra is not as it used to be. ticket closed
Action Protocol not working correctly in Terminator, did not count my units so got no rewards
i try to submit a bug report here but the bot keeps saying its thinking
Open your DM
Empty
If your DM is closed you won't get a message, you need to open them and request again
Nobody gives a hoot about the players so long as they are raking the money in
The bug fixed,they patched another update,just restart your game
Oohhh i shut them down due to wierdos popping up 😑
Heya Pickle
To add to Dwight he means the account settings you need to allow dms from the server.
If you have that setting on then please give it a few minutes and try again there are many reports beings prossed so that could have overload the bot
Click repair they said it will fix it the said , I guess I see yall in game in a few hours lol
Tried restarting? Don't do any further tasks and restart
I know that feeling 
I hope they give me dogs and energy as compo lol
I just go cook or walk and wait for the mercy of the game and the my Internet provider..
That was my first thought when i saw that the collab was broken
Dogs dogs or pets dogs ? 
Dogs in terminator game
Oh wow you there already!! I only have the bone 
Yeah lol I’m over 2k coins but don’t know exact as not in game haha
A Friendly advice,I repaired game several times with all steps but
Nothing ever worked out.
I even have a terminator sticker but it broken too
Whale
Haha I’m not a whale 🐳
Please vote up!!
Done already
I understand it was already fixed to some, can you confirm?
Great the more the better. But i only see 13 vote ups 🤣
It fixed,they added another update
I will if I ever get in game
After restart the game its fixed !!!!!
Seems ok for now
Thanks for your support 😁
Its back 
Still not working for me
Hello
Hello have you tried to repair the game, sometimes it can reset it to the right settings, and have you updated to the updates send out today
yeah, that's kinda what happens when you 'fix' the game: it resends everything
Still not working
Just lost all my points for today
Damn ir next i read bug reporting first before collecting any items
😥
Tried it again. Still stuck at 150/360
But its working on Huawei version. I got on same phone🤣
@broken thorn the report is up please upvote! #🐞︱bug-reporting-bot message
Hey there! There's actually a report already please upvote here...#🐞︱bug-reporting-bot message
done
Same, I've repaired as well. Lost all my points for the day before I noticed it. 
😥
Me too
Didn’t think I needed to stop here and check for bugs before opening game
I just tried to claim my entire day worth of quests and lost ALL my points for the ENTIRE day before realizing a bug existed for this and came here... They better refund/give EVERYONE full points for the days this bug exist...
We probably gonna get 1500 biocaps and a advanced hero search. And some rss
Do you happen to have a screenshot of your resources beforehand?
This isn’t working
Well no, I don't tend to record everything I do just in case a bug like this, on a feature that has been working in MANY other iterations before, just randomly breaks...
I can however provide a screenshot of what I currently have left now AFTER it already deleted everything, and I completed more tasks:
I definitely understand your frustration. I would recommend that you put in a ticket with customer service. And upvote the bug report
Well it’s a lie
My first account have 150 like above and devs told if 150 is max for today but ….
If 150 is max thn tell me why my second account already above check here
Same issue
You could always use my recoding it shows an example
That doesn’t make sense to me
Why would they show 360 if you can’t get it ? They just trying to stress people
Out
Exactly
It’s a load of baloney it’s never done this before so why would it now
And its working
Ditto.
Wait … but I get 360 
I reported about the bug and that what I received, as always they are happy to take money but not fixing the problems, Just Well done SoS another good event 😤
I maxed it out and sadly I saw it was 360 … so had to do even more
Just assumed is new system
Yeah got the same answer. But according the devs it aint a bug or a problem. Its a new feature
They raised the cap to 360 but the fault was for those who already maxed at 150 could not advance before reset..
With us, the system still indicates that the road in Nexus has not been laid out from building 1 to checkpoint. All roads are ready but car is still stationary. As a result, we also don't get our 3D modules
Have reported it. But nothing solved yet
Hi, if you have time could you also report this on our #🐞︱bug-reporting-bot ?
I think your team is not only one with this issue 
Sorry tried. But system says invalid ticket no
I can help you if you want?
It's not your fault. I know how hard you do your best. But I'm getting tired of working on this for a day. I have to get to work friend.
I don’t know why but the game isn’t working for me 😩
And please don’t tel me about my WiFi connection
it’s same WiFi am using now
Hello Angelica, ok do you have another device to check the issue first, if its having the same error for connection.
Another step try to clear cache, and restart your device then launch game again,
Then do the repair if still no change
I just started my iPad back to 2 o'clock, And they are good now Thanks for all your help team
It's your wifi connection
i have some sentinels and march skin.. can not active them and upgrade them.. like baloons of bliss deluxe...i report bug many times...nothing yet..what can i do ??
Hi, as far as i see Baloons of bliss deluxe is not upgradable sentinel, only standard version of it can be upgraded.
Same is with some march skins and frames. They can be activated but not upgraded.
ok thanks...
but some friends have the same..and acitaved and upgraded ..how about ?
Standard is the only one currently that has tiers, deluxe and premium do not have tiers at the moment
got these today, but they closed the "event" where we can use them.
are they going to reopen that???
yeah, got those as well, and no idea how or why as boycotting this collab
Most likely this event will return knowing how they do collabs
Fair chance using tokens only rewards given are 1k RSS supply crate. Why can we not get any decent rewards???????
The rewards were currency for collab store and speedups. But why devs have to hide them behind layers of tabs is beyond me. We dont need to have circuit event, along with collab. Collab should be its own thing not clumped up with too many events
this game is bugged af period
FP approved
I’m still waiting for my million bottle caps to show up😬
Ever since that update game has been extra laggy and crashing
If only it were true 
Have you sent a bug report about this already?
It’s been a bug since this style of nexus with bottle caps was released…reported and still not fixed
Hi , Can someone explain me why my alliance lost a star even if we did won the event ? Because this do not seems right
hello
in lower bracket you lose a star regardless of your alliance ranking
That’s silly… but anyway . Thank you for letting me know
you are most welcome
In the call of the desert event, I have maxed the total mobilization option but this is not working anymore. When I go to skills, it says I need to adquire it. It has not worked yesterday, neither today. Two days that I have missed the adicional troops. Not possível to create a ticket as uploading photo is failing
Hello AnaV have you tried to repair your game to see if it can clear the error, have you also submitted an ingame report on this
Tries and it didnt work. Opened a ticket 457279 but the uploading photos functionality is failing. Maybe another way for them to say I have clicked on a wrong button rather than admiting there is an issue
Ok i understand lets draft the ticket here on Discord for now, ill still be checking if the is other troubleshooting step we can use.
Have you used the bug bot before
No, I havent
Next to this channel, you will see the bug reporting bot, click on the channel, in the channel on the bottom you will see a button click on it to launch the bug bot
Ill pm all the needed details, if you have any issues feel free to ask ill assist you through the process
I send you a DM/message
There is really no point in anyone being here. This is just a support group for disgruntled players and mods who enjoy being abused occasionally
I disagree no one likes being abused but we do try our best to help disgruntled players 
HI I reserved the trap at max level inside the Nexus, but it was opened at the lowest level. This was the first time it was allowed to open it from inside the Nexus. Did you get similar issue?
Hello maybe one of ur R4s changed it? Have u asked them
I am in charge of it and no one would touch it
Its better to make sure first, i suggest asking them in managment chat if anyone has accidentally touched it or not, if not then we can move further and it might be a small bug❤️
I already sent a message in our chat.
Did u get an answer
Yes that might be better, if it happens again please let me or any of my fellow co moddies know so we can help u further, goodluck on ur nexus and future traps!
Thanks
Anytime
Check if you got 2 mails about trap
If you got another one after the original one was sent that means someone changed it. But if you only have 1 mail for trap and that time when it will be open then you have 2 things to worry about, first is maybe you didn't check that it was set to max lvl and instead preset it to lowest lvls idk pls dont judge me or yeah you have a bug which then should be reported but most likely customer service will blame you or another r4 for setting up the wrong trap lvl
There is only 1 mail so no one changed the trap. Regarding the max level, I always set the trap without changing the preset level which is preset at max and as the picture I sent it is still preset at max, so something happened.
I checked that the trap is still preset at max both in mobile and PC version and even inside the Nexus
Hi Oibaf! Its usually preset at max, but my R4 also notice last week (we opened wrong level trap) that sometimes without actual reason it was not in max level.
If you want, you can report it to Help&Support, but i think they will say, that you need to check the level while setting.
But if you notice that you set the max and it still opens lower level, then definitely report to Help& Support.
Thanks for your feedback. I am no going to open a ticket. Anyhow to be sure, I will reserve next trap from outside the Nexus.
every account has a character limit and you reached it
What does this mean
I tried to make a new account on the new state 1393
@static cove
hello
this character has many accounts in differrent states?
you can open a ticket to CS to delete one character or make a new account
Tysm sir
you are most welcome
Why can I not just delete characters myself
Like why not make that an option for everybody to be able to do it
Do you trust yourself to delete the right character
Or for someone to hack into your accnt and delete your main account
Back in the 1st two years of release i remember their was issues where players would log in and end up in someone else accnt.
Also if you leave the accnt inactive over 1 year soon they receive a mail for accnt deletion without you doing anything happened to one of my accnt i used for bring em back
Hello, to add to my co mod and chefty, sometimes if an issue can occure and your account is deleted by mistake and its not by you you will complain on the development protection of accounts, so Customer support handles this so they can track and assist if anything goes wrong.
You can still submit a feedback report on this perhaps they can review on the current situation
It’s not deleted I need some characters to be deleted so I can go play on the new state
Surely there is a way to make it safe to be able to deleted your own characters
It’s so unpractical to have to make a ticket for a mod to delete characters for me…
Yall should make a update for quality of life which makes stuff easier for the playerbase
I understand, drafting a report to have them review this and other players who feel the same can upvote on your feedback perhaps the will be a resolution for the future. For now customer support handles this process through the help&support report system
In game
They might require some info from your character to verify that it is you who has made the accnt and not someone else trying to scheme their way into deleting your character
That idk
Hey there have you tried checking in the memorial book to see if that helps with this?
If you are not sure where to find that. Click your profile pic > archive > memorial book
To add to my lovely co mod, if you have downloaded the game the same time as you created the account, you can check Apps and history of when you first downloaded it. 🙏
So it wasn't just me going crazy.
Glad to know
I was about to think my SOS pc version got messy again 😆
Do you still have this problem?
Yes
And right now I’m with that account on a neutral ground and I can’t rally anything on the map not even something that is on our territory
But that happens only on pc
And I use the game version that is provided
Trust me I had to check twice to make sure I’m not on the wrong territory 😂😂
I already sent a ticket to see what's wrong. I don't know, everything was fine yesterday when I downloaded the +700mb update three times as I use the multi-account thing, so repairing the game wouldn't be the easiest to download this all over again
I only play it on the PC version
This is even the version number.
You can make a report in discord using the bot
I can't gather in nexus next to our bastion today 🤷♀️ probably something related
You can make a report in game and I can help you to make a report in discord if you want
do you trust anyone else with that ability?
Any mod here can help?
depends on the help you need
Hello! How can I help?
Dm please 🤗
Sure I sent you a message 🤗
i do love Spam! but lets keep the spam in the can and out here. However we do have a a channel for emoji spam as long as it follows the #📖︱server_rules over here in #1185743897616449586
Spam belongs in the kitchen
Fried up or with rice but not on a server
Selam Hayalet, bu kanalda sadece İngilizce konuşulabiliyor, İngilizce dışı muhabbetler için bu kanalı kullanabilirsin. #🌍︱general_international
Hello Hayalet, only English is used in this channel. For other languages you can use this channel. #🌍︱general_international 
That was a good laugh
Thanks Lily
Yeaahh🙈😂😂
Anyone else missing trap task in migo?
Hey there! Seems like a few people were having that issue but seems it is working properly now.
Hmmm we were just doing trap and it wasn’t for any of us
Let me see if it is back because I logged out and posted here right away
Definitely not unlocked
My entire alliance is same way
I would recommend that you put in a ticket with customer service in game and I can create a ticket on this discord for you if you'd like once you have created the ticket.
Ticket # 467647
Can I send you a private message? I will need a little more information from you
Great I sent you a message 
Is this a bug? In storm arena
Opponent's last march fought 3 times. But each time his troopa got reset back to 300k
My first march also fought 3 times. But it's troops did not get reset
I think he should have carried his troop losses over to next battle. Like my march
Hi! I am not sure yet how this event works, but i checked some reports from two of my accounts and every time i had win and same march was used on next round my troops were also revived to 300k .
Then it's a bug because my first march didn't.
Yes i would think it could be bug more of that way🤔
You could open bug report to Help& support and see what will they say
I'd rather spoon my eyes out with a rusty spoon than submit a ticket I know will be answered by a bot. Just putting it down as bug 1 _ scamplus 0
Its your decision ofc. Sadly i can't help more with this.
No worries. You're just a mod. If only there were direct scamplus employees who were able to talk directly with the devs eh? Ah the dream
The event is ending at reset that might be why
If we are talking about decreasing march count than is not a bug, they basically turned it into the same train attack system where one march keeps going until it dies.
I definitely preferred they kept apex and changed the immortal arena into this one instead.
But at least the rewards are cooler
The bug is the opponent's march NOT decreasing in troop count and instead getting refreshed on the next round!!!
In the reports I see the right side having new marches because previous ones died.. let me look again but I miss the issue, could be old
Ah I see, that wasn't there in the previous post (was round 1-3 only), somehow from round 3 it resets, yes that's a big definitely.
Gotcha missed that, my bad 
Hello, wonder if any bug been reported about Nexus schedule and if you have the same than us?
It was supposed to take place on thursday during week with CC and saturday when no cc or svs.
But it seems devs messed it up for this nexus.
Hello. This is not a bug, this is a change in schedule. Unfortunately, date this time was chosen poorly. I hope this is an isolated case and there will be no such unpleasant situations in future 
I’m stuck in this screen after being kicked out of game anyone else have same problem
same here, PC version
I’m iPhone
before I was kicked out I saw a "System failure" popup message
Can you make a bug report
Same, am on IOS
I’m on IOS as well I won’t up to resend to gather and I can’t get in either
Same here
Same here on both Android and PC
Another vote for android here also stuck
Glad it wasn’t just me. 😅
-80 stamina 
Same 🤣
Luckily no jungle gems 🤣
Done a ticket report
True 🤪
You can make a report here in discord or I can help you to make a report
I guess I'll have to actually work instead of playing then 😂
dont jinx, we used to had a jungle gem at 10 UTC
Badgirl blaze? Is that you?
My god, that was a D move
Get to work raine stop trying to distract yourself 🤣
Game crushed... Not being able to get back in... It's like this for 10 min
I don’t think so but I know a bad girl in game
And I’m blaze 🤣
😏 😉
All of us have this problem, can you make a bug report
Anyways it’s 3am herw let me head back to sleep thank you all for making me feel better that my game didn’t crash alone 🤣
Same to me
Will try
Don’t worry we get 500 bios 🤣
Ok as usual!! It works well only to take money
Why make a bug report when it’s everybody, makes no sense
Guys,anyone else kicked from game after upgrading behemoth etc. Its stuck on loading page, can't repair or contact support
I did a bug report already. They need a report so they know that its down 😂
Yes but I was able to report
That's too much!🤣
If you don’t report your state might not get fixed 🤣
Hopefully your report gets through. Thanks, for replying 😉
Ok , 5 bios comp
I don't need compensation, I just want them to shut down all their servers forever
I was hoping for some frags for a hero that's obsolete that's my favourite
Sorry for inconvenience 🤣
You can all quit so I can be finally strong 🤣
Hard to report in the Bug Bot since there's no way to look at our UID numbers
Put a parental lock on the game 🤣
What is UID ?
Maybe go back to beginning of game before they started with all the stupid add ons and collaborations
Here we go again 🫣 🥴
Your in game id number
Ask your doctor
Can't get online
I'm not the only one in my alliance
Any MOD please!!
We all have the same problem 🤣
Thanks
Lol
Dev’s have run off with our money and not paid electric bill
I'm not the only one as I'm reading
So, this again 🙄
Great
Banned, thank you for your diamonds
first simptom for me was that my patrols sent never returned, then i tried to restart game and now can't log in, as everyone else
We need LMOD to tell devs to fix it as soon as possible please !!!
Therapy is cheaper than sos!🤣
We need more than therapy 🤣
🎯
🤣
Yes send it
it's sent
Great job 👏
Oh I think it was my problem, it turns out it's a common problem!
I’m glad this has happened now just had 3weeks off work to play and I go back to work tomorrow 🤣
Got more in the alliance that can t either
Maybe got scared 🥺
Lol patience and good morning Mod😉
Oh oh still here 😍
I also wrote a while ago 
Great
😂😂
And? What can we do?
Nothing
Have a cup of tea 🤣
It's night for me
We can only do bug reports 😅
Can still do that at night time 
Go to bed 🤣
Ok, would you please?
Hello everyone Can’t enter the game now
there is fresh air at night as well 
Shhhhhh
Can a mod approve the bug report?
It's a game wide issue, bug report been made, be patient please 
Nope.Same prob.here
Yes of course if you did a report in game you can make a report here
Please
Ok thanks not a self login issue 🤣
Tell me you're British without telling me you're British 🤪😂😂😂
Hey lla 🤣
Can you send me your
IGN
ID
Ticket number
State number
Platform
I'll DM
It should be working now. I got back in
yes... works
Builders please 👀
I'll call bob right away 
Is anyone still having trouble accessing the game? Even on data it seems to be “loading”
A lot of players are now able to re enter but it does appear there are some who are still struggling #🐞︱bug-reporting-bot message
Thank you!
Are the Devs going to fix this stupid bug on Storm Arena? it resets marches to 300k after each round, what's the point of having to set 3 marches in that case?
From what I saw it doesn't happen for everyone.
Have you reported it in game already?
Probably not. It wasn’t in that big update that crashed half of the players devices before?
It was from the start of the event, now it works sometimes and doesn't most of other times. I didn't report, I hope that someone did it and I'm sure they know, hard to not know about such massive bug that ruins the entire event
Normal for SoS which is POS
Anyone else having problems purchasing in game via apple? I have checked with both apple and my cc and they see no issues. Also, there is a balance on my apple account. Purchases worked just fine before the update for me.
Hello tiberius, i had the same issue not so long ago with purchasing issues you should contact apples customer service. They fixed it in 5 minutes for me
Finding someone real at Apple to talk to is like hunting the holy grail. Do you happen to have the secret number?
Could i dm you the ways you can get in contact with them?
That would be awesome
BUG in gems event
🙄
there is another player has the same error and did repair and didn't work so can you make a bug report
when is Sarah Conner going to be fixed
what's the problem with hero sarah conner?
Apparently you have to update the game. One of our alliance members figured it out
I just updated the game and jungle gems is working
anyone else notice that the way speedups are used has changed? It used to be that the game automatically calculated for you to use less speedups than the time remaining. Now it uses more. Example: an upgrade has 4 hours & 46 minutes left. Before the game would use 4 hours & 45 minutes, now it preselects 5 hours. Its overestimating all the speedup times so you use more of your speedups
She is bugged at Res 4 & 6 , Increased power
Battle report without sarah conner vs with res 4 sarah conner
no it's still the same maybe you only had 1 hours speed up plus when you use more speed up than required , the time difference will return to you
the reso hero you use is very old and very weak so it's normal you will lose badly when you use it
one report my sarah was res 6 , next report (the loss) i was res 7
I haven't heard any other player saying that , you can open a report to CS and ask them
Hello lovely people, for anyone having the issue of jungle gems not working, please try updating ur game and it should work
it used to populate the hours with a 12 for a scenario like this. Post update, now its going right to 13. I used to be able to click on 12 & then do the minutes but now its simply 13
just a reminder any media posted must follow server rules which can be found here
https://discord.com/channels/555639568053829632/925515737685180417
you can open a ticket to CS
from your SS I see in quick use 12 hours not 13
Yes I noticed difference too. For 31 hrs of training, it had option to use (11) 3 hrs speeds. So wasted 2 hrs. It previously would use ten and you could use small speeds to finish. We were joking in alliance chat that we now have to tip
Looks like it may be retuned as 1 minute speeds of same type for difference
quick use is different. Are you saying we must now use quick use if we want to speed up things? Why have the options below at all then? I like to manually speed up things so that i can pick & choose which speedups are getting used. With quick use i dont have that option. Unless you want me to take an extra step of going thru the slider menus
Some got a prompt saying the extra time will be deposited back into backpack. I did not get that message but does appear to be happening.
mention other game name is against server rules which can be found here
https://discord.com/channels/555639568053829632/925515737685180417
if you look at it from a developer's standpoint, why make that little change? Literally the only thing it achieves is making the user waste speedups. Might not seem like much but over time it adds up. Well MOD thanks for your time
even if you used more speedup than required , the extra time will appear in your backpack
I have this bug too. My game is up to date and I’ve run “repair game” twice, but I just get the data out of synch error on my 10th gen iPad. The event kind of works on my iPhone, but if I use a magnifying glass, I then can’t use any other tool and can’t deselect the magnifying glass tool. I have to exit the event and then re-enter. 🫠 So fun! I’m about to open a ticket. 😭
you need to update the game and it will be solved
???? There are no updates to install
there was an update yesterday , have you installed it?
I did, but just found the email and seems it didn’t finish on the iPad version. 😑 Installing now.
That doesn’t explain the phone issue though - the game is definitely up to date there.
for this you can make a bug report , I noticed it too I used a magnifier then tried to use a pickaxe and it won't let me to use
Ah, it’s working now although the magnifying glass thing is a problem on both devices 😂
Thanks for your help, I’ll do a bug report.
you are most welcome
It’s saying this everytime I try to attempt to break a block on jungle gems?
You need to update the game and it will be solved
My phone automatically updates the game when there’s one unless it’s a in game update otherwise I don’t know where to update
You can update the game through play store or app store depending on your phone
If you are IOS usually update needs time to get. Id suggest game repair, but ull have big amount to re download
Why is the Max Daily cap back to 200 now on "Blood Pact", when it was made very clear they changed it to 360 in "Steel Hatchling" earlier?
I'm going to assume this is a bug?
from message: 1405190251210608700 in #🐞︱bug-reporting-bot
They released new update and reverted it...
Because...? Having a slightly higher daily cap broke some balancing thing...? I highly doubt that...
More lightly they just forgot about it entirely 🤣
There is also a small bug in Jungle Gems, if you use a Magnifier, then try to open the same cell you just used the Magnifier on, it just won't let you. you have to change out of Jungle Gems, and then back in to Jungle gems to fix it and be able to mine that cell... You can still mine EVERY other cell, but not the one you used Magnifier on
Can you share a video of this and also please report it 
DM me the usual fun stuff please such as UID, ticket, name, state, platform and favorite food (last one is not a must)
Gems dont work at all. Keep saying "data out of sync".
Restart/update your game - has fixed that same issue for multiple in my ally
Video and details provided in PM as requested (And spaghetti bolognese BTW)
It worked. But now I got nothing to nagg about...
^ you can nagg about that instead 🤣
Bug is up
#🐞︱bug-reporting-bot message
Spaghetti Bolognese is never the wrong answer!!!
Thanks, can you also fix it so every update don't produce new bugs on existing systems completely unrelated to what the update is touching..? 🤣
If they won't introduce new bugs, we won't have much to discuss in discord 
But on a serious note, I wish I could help with that, devs love to surprise us with bugs just as they like to surprise you.
if only the surprise's where positive things... 🤣
I liked it better before when there was bugs that gave out free stuff, those can happily return more often! 😍
Or the bargain bash reforge price!
After sooo many years, why are speed-ups now rounded up????? I wasted several hour long speed ups before I realised.
22:22 left & 23 hours on button.
Used to be 22 then after using 22 hrs 5 mins button would change to 4 etc
They always rounded down on all buttons
I also hated this especially at start where it mattered and speedups were harder
I can definitely tell you it was always up, at least from 1000+ states
The idea was supposed to speedup till it's instant finish
On minutes .... Yes. But hours & 5 mins was always down. So if you worked your way up the screen, you always had less than one minute left and had to hit the use button.
Can you provide an example of this please?
Just so I understand, you mean if you for example had 1:05 left, and you only have 2 hour speedups?
Yes. See above screen shot. Can't show you previous as I have now updated. I have been in game since State 23 so have been playing a long time to see a difference
It usually also pops a warning message that your speedups are bigger than the remaining time
if you have less that 1 hour, and you use an hour - it used to warn you.
Oh I see what you mean, if you to pick the 23 directly, yes but also should prompt you a warning
If you still hit quick use it won't consume more than a minute above
They always suggested how many X of a speedup needed till completion if used directly
Yes quick use gives is correct.
So yes 23 hours will cover 22.1 even if overkill, I personally always hit quick use
Habit I guess, I have always gone up the screen... 😂
The thing is, what if we are at 1:59? Will you want it to suggest one hour only?
For quick yes, it always suggested the correct one.
But you are talking the screen below
Exactly, The screen has changed. It used to show 1 hour - not 2 And when you hit 1 hour, 5 min button would change to 11 - not 12.
Not a full screen shot, but as you can see it says 3 mins to use, not 4.
Yeah... no thank you, it auto-suggest I use 5* 1 hrs speedups, before it would do 4...
it does the same for 3hrs and 8 hrs too, I'm going to assume the other bigger speeduls too
Quick use will also over-spend speedups!!!
Previously it gave a Warning "Are you SURE you want to do this" and state that you're wasting this speedup.. This is NO LONGER happening!!
Hello MirSar true it must have been with the updates they brought the change, usually if you click over the time speedups youll get a warning so not sure on The change, let me investigate, you could also draft a feedback to show your not on par with this update
Why does my march in the second round start with the survived troops in Storm Arena and does the opponent Start with fresh 300k troops on the same march? This are 2 different matches. Unfair to play Storm arena like this
<@&628563208164081690> what’s the update? After patch note we are unable to distribute bunker rewards…..and time is running out 
Distributing bunker rewards in a thursday?
Could u please send a screenshot of what seems to be the problem?
Is it the same for ur fellow leaderships in the alliance or just for you?
All alliances in my state
And yup across all leadership….. from r5 to r4
We got patch to update and baaaam hahahaha now can’t give out 🤣
Then that for sure has to be a bug.. if you can please open a ticket in customer service then you could report the bug with the bot in #🐞︱bug-reporting or i could do it for you, whichever sounds the best for u
I hope that doesnt happen to my bunkers!
In order for me to report the bug i need a ticket number
In that case….. nope….. I m about to go offline…. I can’t be bothered
It’s wide spread….. yesterday for 1st bunker…..and new state am sure there is a way for you to forward without me going through hoops….. but well your call
Was *
You dont have to go through it the number should popup immediately
Did anyone report the bug that we can send out the bunker rewards in state 1393?
Hello shirah if i can get a ticket number i can report it for you, would u like to help me?
If nobody reported it yet, yes please mod lightbound
if we try to send the rewards we get kicked from the game. Its in the whole state
#🐞︱bug-reporting-bot message
I've reported it to the game as well. They've closed it with some BS explanation that it is not a bug.
Should I create a ticket here or provide additional video to the existing one?
Thank you, could u please open a ticket in cs?
Mine is like that too, i have to get out of the event and then go back for it to work
@rough juniper just adding to my Co Mod if you wish to make a report here on the same issue you are fine to, we will just add your ticket to the original 
Hey, yes it's a known bug from release, yet none has reported it yet in game.
If you can report this in game and DM me ticket number, UID, state, chief name and platform please
It's very random and sometimes it resets the march and sometimes does not (should not reset)
To add to the co-mod, it can't suggest you 4 minutes if you only have 5 minutes speedups available, same with the second picture.
It suggests to whatever will bring the time to finish, but you should not use the suggestion below but focus on the quick select on top which brings it to the full needed time.
I never paid attention to the singular ones and to be honest it doesn't suggest something wrong.
If you have 4:40 hours left and only got 5 complete 1 hours, you will need 5 of these.
That's what the screen below shows, how many X of a singular speedup is required to complete task
Quick select is better 
done
Storm Arena bug is up
#🐞︱bug-reporting-bot message
Ticket number 472113
Hey dear even I reported it…..but am sure they would appreciate more ticket numbers so they can push for community manager
This!!!! ... The more ticket numbers and upvotes the greater the urgency in getting the issue resolved
Waves please look into this…..whole state is affected like all alliances
And time is running out to distribute
As my co MOD appears to be offline at the moment, Sure I'm coming to your DMs!!
In overall would nice devs provide clear rules about Storm Arena. If there is some logic behind. Because its clearly not obvious 😅
Good evening. If you wish, we can send feedback with this request 
That would great indeed. Thank you 🤗
Great. I will prepare feedback and send you a link to dm
Why do you always ask for tickets? The problem affects the entire state, and this server is the source of such problems. In-game support is as useless as a blind honeybee! Or do you want 1,000 tickets with the same problem? We want our rewards, and we want them immediately 🙂
We ask for tickets as we need them to create bug reports and push it to have it solved as fast as possible
I fully understand its frustrating yet in the end of a day mods are players just like you are but we will always do everything in our power to help
Im really sorry this is happening and hopefully it will get fixed quick
As for now you can upvote this bug report #🐞︱bug-reporting-bot message and I would still ask state to open bug report in game if they didnt yet to make issue even more known.
I call Jason Statham from The Beekeeper 👍

Another bug
🙄🙄🙄
Game is not telling how many speed ups you really need
Yes,it uses 1 hour speed up for 1 min or few second time
This is telling you what you need of that type of speed up specifically to complete it. If you don't want to waste speed ups because it might be extra that you don't need to use, you can scroll up and click "quick use" which will select the cheapest route
Aaaggghh 😡
Honestly it's bad enough every day there's a new bug this days, to add the fact that you think I don't know this game after 5 years
No, it's a bug
It's giving me the option of using more speed ups than I need
It usually gives you the exact amount
Now, it gives 2 full 3 hours (6) when I'm trying to speed only 4:13
Same with an hour, it's giving me 5 full hours
But, whatever
Are they ever going to fix the nexus map to where we can kill the fiends/dreadbeast in this dumb space?
Hi, Dren! 🤗 That probably won’t be changing as it’s meant to signal to players that that part of the map isn’t open yet. This isn’t a bug but intended to be this way and closed off until that particular part of the map opens. I recommend you to submit feedback if you’d like to see this changed. 😎
Thanks Ayala. It's just rather bothering where the only beasts are in that area for half the map
I completely understand. I have to search far out to find any level 8s myself. 😔
I usually teleport in the middle of Nexus to get lv8 Spike titans or lv10+ Fiends
Its been like that for while. Its not a bug, its called update.
Some say if you use 5h for 4,5h build, its automaticly sending speeds that went over to your inventory, but havent tried.
To add to bob!! How is this even fixed
You can see we have not been able to distribute rewards……and silly customer service gives such reply
Just checking have you done a repair game since the fix?
They changed how it works, since the last change 3 or 4? years ago, and which nobody had on their "Dear Devs Fix These Broken Things Please" list.
Now it refunds excess speedups, e.g. if you use a 5min when there's 45 sec remaining, it'll give you 4x1min speedups
Yesterday i was able to use the vendo tokens (x100) but today it allows me x50 despite the fact my tokens have increased in quantity compared to the day prior. That's normal?
it has come to my interest that upon SoS PC update yesterday. i had already lost 2 profiles that have been save on login page.
- Account A was missing and Account B duplicated profile in login page.
- Today Account B was missing and Account B duplicated it in the list.
why i keep missing profile and why the update is messing with login or binds?
Hello sorry about that i do also use the pc version and android, did not check on the issue but its understandable updates do create some glitches sometimes, have you reported it in on the logic screen contact support. Can you still log in to the game through the account profile that does show?. Since you have been able to bind your profiles before try to clear system files and remove the game then reinstall perhabs it could reset all to normal.
well login in isnt the issue but if it repeatedly missing profile , what is the purpose saving a profile ? hence due to this 'duplicate' account i cant ADD new profile due to restriction 10 profile maxed.
and it is not just me who keep missing profiles
technically the app is not stable and is glitching
so instead of able to add the missing profile, i had to delete 2 duplicate profile
is that stable ?
I see yeah thats and issue, please submit a report lets hear what Customer support had to say perhaps they can review your system, while also we can troubleshoot with reinstalling the game
i have asked my GM but it seems there is a long list of inquiries
so i figured if someone may have similar difficulties here
True i understand, if you can have a ticket number i will assist in drafting it here on Discord and we can see if other player with the same issue can come through, perhaps even offer how they got through the issue
i firstly thought it was my system but it seem more of my fellow team mates who recently updated PC version today had encounter missing profle too
we do not share same country or same ip address, so if multiple faces similar glitches then it might need to be address
Yeah ill check if ever a similar issue has been logged in on the bug bot
i cant provide a pic or video recording as it will show my login bind which is not advised 🙂
the duplicated login has 2 character under same bind. the only way i could proof it is duplicated is to show the video record of the bind on account center.
at the moment i have 3 bind duplicated. mean 6 profiles on float
each of it another character relates to the bind
Ok for you to submit a ticket you can use the recordingfor the ingame ticket then just take a screenshot for the Discord one crop sesitive parts, the information we place will be sufficient
Hello ave ill have to check for you although i dont know the meganism on the number of draws ratio, ill update on this
i noticed when i switch character on PC, it take the character as new profile in Account center and deleted the least use profile. at least that is what im experiencing since yesterday. i added 3 bind and it still a mess till now
Potentially that is only logical reason atm cause i did switch front and back main and farm account to do daily and gems and yes, the missing account is the most least login
everytime i open a profile, the main page just vanished and i have to re-open main page everytime i want to open another profile. I also noticed previously we could just close main page without exiting our profile page but after update, we could only minimize. If we choose to exit main page, it exit main page and all the active profile we open.
yes i noticed that too.
Can someone let me know why when you go into members to demote or promote, it no longer stays open for you to do more than one at a time. It is very time consuming to keep going back through the list.
You mean that it closes the rank from where you where promoting/demoting player? I did notice it happen to me aswell earlier but didn't really notice it as it was just 1 person😅 It's possible that they changed it after the update as i can't remember it being like that before the update.
You could make a feedback report requesting it to stay open while promoting/demoting players here #📋︱feedback-reporting using the format pinned in the channel or you could reach out if you need help with it
Is there anyway you can get an old account back after deletion ???
Hello, If you choose to cancel account deletion during the cooling-off period, you can restore your account and resume playing as usual. However, once the cooling-off period is over, it is not possible to restore a deleted game account.
Ugghh . Yeah I was in state 457 and it’s been a few years since I deleted it
Why would u even want to get an account back that’s been sitting dead that long?
Start over in a new state
What does it matter to you anyways
Do what you want and have a nice day. Such a pleasant person, I bet your state really missed you
Thank you I sure will and yes they do 😂🫡
i have the same problems you described
profiles that were previously saved are now missing since the pc version was updated. and the ones that are still there are hard to log into because the main page keeps closing
Anyone else having issues getting points in sotf? Logged in and it did a small patch update, now I’m trying to get the last lot of rewards in sotf and nothing is giving me points 😫
Hello, I haven't seen any reports about this yet. Have you tried restarting game if this fix the issue? If it still persist despite doing troubleshooting, could you please submit a ticket in game and in here https://discord.com/channels/555639568053829632/1229859341054775326. Please let me know if you need assistance.
Just restarted a second time and it’s working. lol. Guess it was just my game being weird 😅
Glad it works 
So i have 11 t800 frags.. can't use them to unlock the spec op.. or do i need to upgrade the dmg one more
Hey Raquel, I’ve been told it’s through the mega venda event, but you’ll need to unlock all heroes and hit 9515 in each… and unlock the passes for each hero I believe. I also believed it is via the training frags until otherwise 😅
Hi spartan, the results of what?
showdown round 4
You shouldve gotten the result in mails, have u checked there?
Is it possible to report the developers as a bug for putting CC and Nexus on the same day?
why do you think i shared . bcs i didnt got it . but all good we got the result for fifth one but still not for forth
Did ur fellow alliance members get it? Or they have the same issue
Hello i think a feedback is already up for that #📋︱feedback-reporting message
So its just for you?❤️
Nerf Sarah! 😂
Anyone have a problem with help and support?
I needed to report an issue with upgrading one decoration and all other upgradable items disappeared based on observation from two characters 😭
Hello alana, have u tried force closing the app and reopening?
I cant acces road construction with my farm, in first pic it writes i joined after matchmaking, but i was there building roads from beginning, as you can see in rankings
I did. Well the issue happened again in one of the accounts. It seems to be happening on a lot of the accounts I log in
Anyway I was able to load help and support finally. Just bummed I lost a lot of decors and frames this morning. There were many things I was about to upgrade and they all just disappeared after upgrading one.
Oh, thats because u used the frame upgrade crystal, you only had 1 which means u can only upgrade 1 frame with it, the rest didnt disappear if u look throughly you can find it im sure, and with the help and support it was probably because of bad connection!
I will look for more information as im not exactly sure why that would be, i will get back to u as soon as i can❤️
Oh then this is a bad video then. 😅 sorry I didn't notice it was the crystal. I wanted to repeat what happened so tried diff accounts. I did already update to the latest version now. The issue happened before I updated. Too bad can't do it again now.
Anyhoo thanks MOD. I tried after the update and all looked good. Hopefully support can trace back for what happened this morning.
The update also solved this UI issue 😅 I just updated a bit late since I didn't know.
When is a gold frag not a gold frag? Sarah Connor frags didn't count for SOTF score
Looks gold to me
Gold turtle frags previously counted as gold frags for throwdown tasks and sotf
Also some more recycling options would be nice to get rid of useless stuff I've been carrying around in this backpack for nearly 6 years now 😆
12k Chef frags E.g.
Difference
Look at the outline from resonate heroes and the hero frags such as maddie, lucas, tweak etc
Also its called Gold Frags (Legendary Frags)
Resonate Frags are not considered gold frags let alone legendary frags
Can you read? Turtle frags look the same. They have always scored.
Gold is gold. If gold isn't gold they shouldn't use the word gold
Does this
Look like this
At best they are considered yellow and not gold
Beige whatever
The Stockholm syndrome of players looking to excuse the Devs when they mess things up is baffling
Again they used in parentheses LEGENDARY FRAGS to describe the gold frags
Do resonate frags consider legendary frag
In over 6 years of playing game have you ever seen a resonate hero frag give points in sotf. Never
Any player who been playing for 6 years knows this by now that resonate frags are not legendary frags and then you have the audacity to say i have some stockholm syndrome. You are just in denial that you want itty bitty points for something that actually gave nothing
Just last week I converted general resonate frags to Laura frags and used Laura frags to clear a throwdown task which uses the exact same Legendary (except General) fragment language.
Can you please keep quiet and let a mod respond
Mods can answer but to be disrespectful to other players is down right rude. If you responded to me in this manner i can see how quickly you snap back to a mod who would give you the same answer
Also General frags do not count but if you convert the frags over to their specific frags then ofcourse specific frags would count and give points
It literally says it their general frags do not count to give points
Do not count
Shhhhh
Any veteran player would say the same thing the moment they found out and yet you here trying to get another answer that still the same response.you just in denial and you say i got some stockholm syndrome you are rude and disrespectful
<@&628563208164081690> someone needs help with explaining when have resonate hero frags not considered Gold frags
Good evening! Resonating hero fragments are different from the Gold Legendary fragments. I dont recall the turtle fragments used as point in SOTF but if you give me just a bit, i can look into this for you.
Hey S133 bennyg, i did confirm that resonating frags have not been used for points in SOTF.
OK I stand corrected on that. Still it doesn't change the complaint about inconsistent language - what is a "Legendary (excluding general)" frag is a different set of frags between what scores in SOTF and what clears tasks in throwdown
A legendary fragment is a legendary hero specific fragment used to upgrade the tier of the hero, +gen7 ( limitless gens ) it's also used to upgrade the skills of the hero - Since gen13 this isn't possible since you can only use general frags
general frag is a frag that can be used for all the heroes where you need to use legendary fragments
Make all the things that work the same, look the same, and be called the same, that's all that needs to happen. Consistency
If resonate frags aren't "Legendary" give them all the rainbow theme like the Hitman frag. Or something.
I understand that
Special operation hero fragments are rainbow like color
but you can always leave a feedback in #📋︱feedback-reporting if you want
Not all resonate heroes are all Op heroe hence the variance in color. Thats why they are slight yellow and not gold
I have different proven experience
Heroes like: Olly, Dylan, RE ones, gave me points in old Sotf version
Rita, Vera&Nara gave me points on new sotf on Tuesday in past
This week i used Terminator geroes hero frags and on Tuesday it gave me SotF points while today/Sunday not
It looks like they use old Sotf patern
Special Opperative no colab also were giving me points every hero frag event
Thank you
Hello I have the t800 (operative) frags 10 in the backpack and yet can’t locate it
Hello. As far as I know, you’ll need to unlock all heroes and hit 9515 in each. And unlock the passes for each hero.
Hey Dante, to add to Grimshroud,
What you have is the training frags.
You need to buy the Hero passes in Vendo and like Grimshroud said reach 9515 points in each.
You get 4 frags from T800 Damaged, 3 from Endoskeleton and 3 from Sarah Connor.
When you switch in Vendo between heroes you will notice each got it's own pass line
Yes, Special already replied in more detail 
Thanks to you both 🤗
Have a good day 
If I use pet wander the game crashes with error code C. Happens on all 3 android devices I use.
Hello Maggotry seems the glitch has affected your base game system, which troubleshooting Steps have you tried on any of your devices, have you tried a repair on one. Ill check on my system is its been a while ive used the feature. Then also have you submitted an ingame bug report on this
I have been unable to submit an in-game ticket which is why I came here. The in-game ticket requires submission of a screenshot. When I choose the image to upload, nothing happens. The image will not upload. It acts as if I just hit "cancel".
Regarding troubleshooting, I first did a cache clear, no help. Next tried data clear, again no help. Tried the game repair utility. No help there either.
Ok i understand lets try a recording even a small one, and use the contact support during log in, if you manage to get the ticket number ill be able assist to draft one here on Discord
Can't upload a recording either.
Too add to my wonderful comod you could also try emailing support@funplus.com from that email. Maybe this can help. I would just specify you also tried in game and it wouldn't allow you to upload
Declaration bug. We didn't have enough modules to declare at the beginning, but earned enough midway through the fight.
Hello custardy, did ur r4s also have the same issue trying to declare?
Yes. None of us can/could declare.
Hello 
8 is the number of items in the set, 5 is the maximum level (but some items, such as statues, may have a higher level, which is not reflected in the set in any way)
thx,big brain fart,not you,me..lol
It's okay, we can't know everything~
If you want to, you can open a cs ticket ingame and report it to the bug bot in #🐞︱bug-reporting and if u want i can do it for u❤️
Thanks sos for event
Oh i didnt know there was a maximum amount of marches to a building😅
Seriously?! this looks more like a bug than a feature it started from last SvS. Same thing happened with hunter mecha and was fixed quickly
@fair crater Fox very strong pet numbers just inflated depend how much to win by.
Enemy must easily beat you
Settlement hit 🙄
Looking at the icon 🤛 it's 193k vs 1k.
So, Yeah, 1m on that skill is probably legit in the terms of the way they calculate troops fighting to deaths received.
Its quite a complex and interesting formula that's great, except for the fact damaged isn't actually what's damaged in the fight 🤣
None of my marches we are actually out, but still couldnt do anything, nor from pc neither from phone
No it's a rally, it would make sense if it was a settlement hit. One skill kills 1m out of 2m, that doesn't make any sense 😅
It is, but that skill was made even stronger lately, I bet the Devs forget a zero somewhere in the code that shouldn't be there 😅
I got a different message like I can't deploy a march there, had to restart to make it work again
But, with many things, many heroes, there's more than 2m troops in a2m really.
I mean. Look at Mos MOF 🤷🤣
I think it was marches of the whole server not yours alone, i will check for more information just to be sure
Dose any know why SOS displays pause behavior when performing actions? Everytime I click in the game to take an action there is a significant delay before the game does the action.
Pause behavior? Yes the app stops/on hold when tabbing out on phones
All depends on how long you are gone and what screen you were on.
That's why you may see the loading circle when tabbing back in.
I don't know any apps that don't pause/freeze completely game wise.
Only few keep running in the background
Lag* its wild with nexus yesterday with nexus my whole phone froze and got stuck. Another event im gonna skip because all their improvements they make to make game run smooth failing hard. ||@spec.embr you forgot to tag her its been 2 hours after she posted her message|| @wintry stag
Nexus or other big events do put the servers on a lot of presure😬 🥲
They really need to work on those servers and the huge amount the game is asking from my processor i can cook an egg on mt phone during events
Same here, pretty surprised about how hot a phone can get 😬
Thanks warden 🙂
I was suprised even new phones would have that issue mine i s not that nee anymore but even on high or low ram (i can change it) it doesnt matter it keeps doing it.
dropping settings to low helps me a a little, you can try this aswell @wintry stag if you haven't changed that yet. Turn both to "OFF".
I open chest and get 150 Power Drill, but can't see it in Mining Tycoon. Does anyone have the same error as me?
I just tested it to make sure and it worked properly for me. Do you happen to have a screenshot or screen recording of it?
i don't have any screenshot or recording when i opened it
Hello TPhuong are you still having issues with this?
I am guessing Agreeing still prompts it every time?
yes every time its painful
i need to report this, the last 2 updates have been horrible
I am sorry to hear that, yes do report please
Please report this bug so it can be fixed. I've been having this problem for over a week now. 
I don't know what this tiger/lion/leopard (whatever it is) is doing here. 
Hey mahdi, to report a bug in #🐞︱bug-reporting-bot youd first need to open a ticket in cs then use the bug bot to report it, if u need any further help please let me know, and if youd like i can do it for u
hi MOD 🖐️
As far as I remember, this bug occurs when we try to upgrade or feed a pet in the Pet-Paradise building.
I would be grateful if you would be so kind and do this.
I'm a bit lazy when it comes to filling out forms. Last time I tried to become a MOD, but when I saw the list of questions, I immediately closed the page. 😅
I almost did too! But i sticked to it😂
Sure i can do it for u if u could get me ur ticket number in cs?
Ur ign, ur id, ur state number, and the device u use please
1.What is "ticket number"? How do I get it?
2.Should I send it here or privately? [ ign, id, state number, device ]
U get a ticket number once u report the issue in customer service ingame, and Ur choice we can do it here or in dms❤️
So if I want to report a bug within the game itself, what's the point of reporting a bug here? 
Is there a prize for the best bug of the month?
😅
well it is just a double check. it can just help in case the player likes to submit its feedback and bug through Mods as well. It also helps players to give a more easy review also but if players dont like one bug report can be enough too in the game 
Pretty sure in-game bug reports are ignored just as completely as bug reports made here
Our bug team is doing a great job in collecting all the bug reports, but unfortunately we can't do more then sending them to the dev's and hope they will fix them.
<@&628563208164081690> glory store is empty
Nevermind it revived after reset 3 to 4 times
Ah ok, i was just about to check on you. 😂 Glad its working!
Almost went crazy, like why it took 3 to 4 game reset for it to finally pop up
I even checked mine to be sure like uh oh, i saw it was working and came to check on you, that was odd. I hope it doesnt happen again, let me know if it does.
Just a drawback from Nexus closing
My guess it will happen shortly when migo is over
glad it worked!! this type of stuff can drive you bananas
!!
I still have no customers either. And I came in after it should start showing customers🙄
Btw,don't use customer magnet, you will waste it
<@&628563208164081690> push the issue with the not visible customers in survivors fair!
People are spending on this event!
This has to be a big compensation for all players!
We already are but also please upvote here #🐞︱bug-reporting-bot message
The visitors are there again in the fair event.
Nope, the visitors still on Invisible Man😢
oh that's not good, for me they are there and some other said that too. So please try to restart the game or try with repair game option. If you still don't see the visitors, you should open a ticket if you didn't do yet.
But let's hope after the first 2 options you will see them too 
Slackers costumers not here. And yes done the options. Many have it so it's games issue not ours 🎤🫳
Start event and 200k coins. Wow.
A bug report has been launched so please upvote, and perhaps also submit an ingame report on your system so we can push the extent of the bug#🐞︱bug-reporting-bot message
Scroll wheel not working for sos client on my PC. Works on my laptop. Might be a driver? Idk
I do have the pc version too but the scroll out is working, try updating the mouse drivers or if you have another try to troubleshoot with it. Before we can repair the game if you have a farm profile try to check if the affect is on your whole base system
Ugh suvivor fayre not working here either
A bug report has been launched so please upvote, and perhaps also submit an ingame report on your system so we can push the extent of the bug#🐞︱bug-reporting-bot message
I have now done both 😊
there is no glory to be had in this game, only pain and heartbreak
Endless crate hack, but for real, if you deploy it - how much crates will you actually get?
Either way please report this dear Mahdi!
I just wanted to let you know I fixed it by reducing my monitor's scale. Just incase this is an issue for someone else in the future
Thank you it will help in the future for any one having the same issue 🙏
hi MOD 
As I mentioned in my first message, this is an "apparent/visual bug". 
it has no impact on the final result. [number of crates] 
Yes, if the base game systems is affecting the resolution submit a ingame bug report lets see how Customer support can assist
Keywords: Scroll wheel, scrollwheel, sos client
Issue: SoS PC client not letting mouse use scroll wheel to zoom in and out. Mouse has no faulty hardware
Fix: Monitor's scale is at fault, change to 125% or below. If you do not want to be stuck with 125% scale or below for everything you do, you find the Launcher file. C:\Program Files (x86)\FunPlus\State of Survival/Launcher. Right click Launcher file, properties, compatibility, Change high DPI settings. Click the "Override high DPI scaling behavior", select System.
Appearance/Visual bug
Which ones are burning? It's very difficult to tell; HQ-SKIN design is not well done.
Is any of them burning?
I think submitting a feedback would be better for this issue, because i dont think if its a bug
the main issue with invisible customers is that you can't get the good rewards from the VIP customers!
But I'm sure F..Plus will happily ignore this and silently fix it eventually, customer support will say "it's all good now", and the affected players will simply get way less rewards as a result -.-
It's working correctly on my iPad, but fails in the official PC and Android for me
Since I mostly play on my Android phone, I already missed a lot of rewards until I noticed this.
Yes, the HQ on the right is burning. 
That marker on HQ says, [free] resources. 
Of course, this skin is the best skin for whales, they no longer need to worry about other people's screenshots of their burning moments. 🤣 

Well for players who have hq skin and other effects off and then they go into lite mode all they see is an naked Hq settlement which is the default mode of all hq. So easy to tell who is and who isn't on fire
not sure that that is a bug: you can only reach level 21, which means any point above that don't count
to clarify- they count, just not towards any awarding of a reward.

just had the same thing happen: three could be completed to reach 21, three could not (because the other three would have reached the limit)
Quick question. I know server maintenance was due today but as it’s occurring during SvS prep first stage will we be getting compensation for time lost and points lost ?
Most likely not no, but there shouldn't be point lose since you can make points when the game is online again 
Why should be there a compensation, svs prep can Not be done in that time by all states, so i See No disadvantage for someone.
100 biocaps and thats it

I have a disaster... All hero chimes have been reset to zero.
@boreal cradle
Both my accounts.
A restart should fix it
As lana stated have you tried to restart your game, could have happened because of the maintenance
Restart fixed it for me until I clicked on lightbringer event. Came out of there and back to heroes to find them messed up again. Duplicates showing. Resination level reset to zero and no longer resonated to heroes
Anyone got issues with resonated hero's?
Yes
Yes
Restart game works. Just don’t go into lightbringer event after restarting as it messes them up again.
Thanks I'll let players know with issues
Great devs, how did you manage to f-up the rocket graphics...
latest PC version stuck here
Hello everyone
just letting all those who are affected by the Resonate hero issues that we have a report here #🐞︱bug-reporting-bot message please upvote 
Hello pukiface please submit a bug report using the contact support with the loading screen tab, as the issue resulted from the maintenance they will review on it, also it will assist so we can post it here on Discord
Good day MirSar have you tried restarting your system see if the is no change to the graphics, then you could do a repair if no changes
For anyone following the ticket I have in about the lightbringer event, here’s the response. What a joke…..
pc version full reinstalled..
Yes it looks to be affecting a lot of players, so Customer support they clear it
Have you submitted the report on this
I thought my quota was used up, but it turns out the game started crashing again😂
and again they fubar an update
Hey there, have you submitted a ticket in regards to this issue?
Is your game also having the same issue with 'connection has been lost' error?
yes and as usual during an event
good thing I haven't payed them a dime in years because there is so much stuff broken I'm not even bothering to post bug reports anymore
Obviously the issue is with game servers and not individual players, why should we submit tickets individually?
Simply put, the more tickets submitted actually show how widespread the issue is
seriously if that's they way how they work then they should stick the rports where it doesn't shine
problem is not within our system, it is their game
the game def needs more efforts in testing especially PC version
The thing is, if they only get 1 report of the issue this will suggest it's only one player and it could be a player tech issue etc... however if several/many report the issue then this will show that it's actually widespread and definitely a game issue
They will prioritise reports with greater numbers compared to those with lower numbers
well i got kicked out from RR match once and it was a crucial point
how many such reports do you havelike these
Yeah sadly it can happen 
more like it always happens during event
Currently we have 0 as no player has submitted report here on the issue
where do you subit reports and how long will it take to get a response back
because reporting an issue such a hassle nobody bothers
true
and not many are tech savy who use discord
i believe sos has alternate to discord
As long as you have a report in game you can then use this #🐞︱bug-reporting-bot message to submit a report here
By the time you have a issue reported that will be accepted you are half an hour if not longer futher along
i have been on pc for 45 days, i can say. its better to game on mobile tho
However if no one submits a report then the issue will never be fixed
PC hijacks an entire core always for 100% no matter how fast your PC is it's like it mining in the background
yep, unsure if i should continue with PC cos this game has asked for admin access
Have reported that actually and NEVER got anything back about because I'm probably closer to the truth than they want to admit
its just the system in most of the games
this game is one of them
No
I have noticed a pattern in these events being released
SSPC uses more CPU power than most games actually
lemme check mine
8%
2-3 GB worth of memory
it has access to our entire system being so bugged lol
btw thanks @cedar dirge
You're most welcome 
What is this big hassle in bug report?
For me it seems easy enough. Click the CS button write game crashing during login.
Take ticket number and player ID and ask mod to submit it for you.
Then cross your fingers and wait.
Enyone problem with the 🔴?
Yes
I already made a report
I sold a tempest but didn't get any mail and didn't get the tokens.
same yet..
Hello. Double-check if temptest is really sold (My Trades - History). If so, take a screenshot and open ticket in game's support 
Hey SOS. Quick question, asking for a friend with troops in enlistment. Can he transfer in another state if he still has them in enlistment?
Hello, no, you can't transfer if your troops are in the hospital or enlistment office 
Oh, thanks!
You're welcome
And just to add, you can find transfer requirements by following the algorithm:
- Click on Map
- Click on State Transfer (if you have this button active)
- In the State Search list, select a state and the State Transfer window with requirements will open
I knew it, shows on the thing but when i google it it says that you can so this is where confusion came from. But thank god yall so quick in here
not sure if it's a 'bug' or new 'feature', but every time mah second character goes into the wild, the "Help me" head is sitting over the primary character's HQ, even when haven't requested help
and no, not gonna click it
Zero attacks.. yet all Achievements already claimed?? Multiple people in my ally have reported the same, and we have all made sure to propperly restart and update the game to the latest version.. A few DID try to attack, and no rewards where given, or changed the status of the Achievement page at all
okay, just helped train troops, and that head is still there
it goes away once you've helped 5 people/training camps - it's always been a bit buggy about if there actually are "helpable" camps or not in the village or not
it was never there before, and it's only with one character
back before this changed, when clicking the head took you into the HQ to help, it would go away after just helping 3 times (can help 6 times per day)
gone, for now, after helping primary twice (six helps total)
You can only do it once ever and then it automatically does this. Same response i gotten by devs and customer service. So you will never get achievements bonus rewards
Every other event reset between events, so this is the special "kid" that doesn't...... If that's how it's supposed to be, move it to the Chief Profile --> Achievements --> State Events where those bellong
Once per season for this one. this is the first time this event is on this season, so it shouldn't be automatically completed
it's the same issue every time. someone gets left out
same! Achievement claimed
Did you do attacks yesterday? Or is this from yesterday?
Wont matter they wont give to him anything
Everyone has their achievements maxed even if they didn't do anything
Anyone has noticed that "auto training / speeds" is off? I'll attach a ss, I just noticed it on my farm account. For 1 day (24 h) and 8 minutes they take 25 h speeds
So everyone that wants to train troops for SvS today watch out regarding speeds... They take more speeds than the real time.
Before they took a 3 h speed for only 8 minutes... Unfortunately I noticed it too late 😅 😅
How can i post a bug report? At survival royale, morale is wrong. Heroes formations I made is not correct (why the hell my Leonardo was at survival royale if I didn’t set him on my survival royale formation?).
Hello
Yes they changed it a while ago but if you used more speed up than required , then the remaining speed up will return to your packback
Unfortunately our bug bot experienced some problems so you can make a report in game and dm me your
IGN
ID
Ticket number
State number
Platform
Same problem here since the Sever Update
Hi I would suggest a game repair and a cache clear it will help i feel. Sometimes Game Updates are not properly installed game repair fixes have you tried it? 
We can also make a bug report of it 
i was getting thrown out of the game every time i clicked something, i reset the game and will see now
is it me alone that after the update its laggy and it sometimes does the frame by frame kinda lag
it was laggy sometimes, but it was bad after the update
i cannot add a account from the pc verison of the game, keep getting this msg. anyone have a solution
did you agree?

A big bug issue is that states filled out the state merger survey, and nobody listened or cared. Would be awesome if that could be fixed. Thank you in advance.
Hi, from the pervious round merges i understood that states that had listed each other to their merge list were merged if other conditions for merge were filled on both state (activity level etc).
Did you have states on the list that you knew had added your state there as well?
If yes, then for more details why merge was not provided you can ask from Help&Support.
I have this many times on phone after update, but it has that agree button that i can click
You dont have possibility for that at all?
Yes we did. We worked hard finding states that matched up well and even post merger would not have landed us in the “leading state” category. Absolutely everything thing that could have been done was done correctly and yet we were still left off of the list.
Any hope of discussion about it with anyone that can have influence on this is met with nothing more than an auto generated response thanking you for submitting.
I feel more and more every day that the thoughts and concerns of the everyday player are discarded or don’t matter anymore in this game. The people that love it and try hard to keep it going are inconsequential to those with the ability to affect and it is a real shame.
I am sorry to hear
Does your state have players that have GM? They could maybe ask for more info from them.
Other ways Help&Support is only place where you have chance to get more info.
I have a GM and it has been useless for me to be honest. I also used help and support and received an auto generated message.
I honestly don’t think they care anymore. They let the MODs who are great and try hard to help out of a love of the game to take all the frustration and just don’t get involved themselves to do simple fixes to make things better for the players. I have never seen this in any other game where there is such little to no effort to appease the community so devoted to their game. It is disheartening to see.
If I who spends and has a GM is feeling like this, I can not imagine how the grinders that honestly keep our game going by creating conversation and are the cornerstone of activity feel.
I am sorry you havent got answers even from that side.
If i could get more info, i would look for it but sadly i have no way to get more than those general replys
I know you don’t and don’t blame you at all. I don’t know if you know me in game but anyone that does will tell you I’m nauseatingly positive and cheerful haha so this has really upset me to actually complain about it.
Sometimes when you feel wronged all you can do is shout out into the vastness and hope for anything more than an echo, unfortunately nothing seems to be heard.
Hello I am from state 184 and the problem that I am facing is that the PC Launcher is not responsive ever since the new update
Here is what my pc launcher looks like right now
Hi hascula
Have you tried to clear the cache of your PC?
We need to Clear cache and restart the game
If it does not work we have to Reinstall the game with the same version you are playing with. If the problem persists we have to make a bug report of it 
Already did all that
Yeah since the maintenance and upgrade I’ve been facing this problem
Hi everyone! Please remember that we should not discuss about other games due to the #📖︱server_rules

Hello!
My co-mod seems to be offline
Do you have any other devices where you can access the game?
Or it's just the PC version that causes issues?
I know that they removed the log in button and it connects you automatically so something from the update might causes issues.
Hello! 
Are you using the PC version as well?
Just trying to figure out if it's just the PC version the one that caused the issues
most likely that's the case 
Hello! 
I apologize for the delay! 
Are you still experiencing this issue?
dam im color blind 🤣 it blends in so good. thanks
I can access my accounts through other devices just the PC launcher is causing problems
What does the network error 110000 actually mean? A list of the error codes and the corresponding problem would be nice.
Now it gets interesting, if I log in via wifi and then deactivate it in the game I can continue playing the game without any problems, ergo the error is in the login mask
Usually that error is due to the weak wifi or data internet connection. May need to re-connect/restart wifi or data to push it through the error 🙏
So, what am I doing wrong 🤷
Just click quick recycle bottom left
♻️ this one but the grey white looking one
god what have they done? the game is constantly hanging and lagging, every window you open and confirm to close is linked to an delay, send march to kill infected every action to do so is lagging on PC version....amazing update
The problem is only with this game, all other applications and games run perfectly and do not cause any problems and the problem has been with me since the server maintenance
Devs clearly don't test the PC version. It's laggy since latest update done yesterday. The same lag that was for almost a year on main profile screen is now on every screen almost. Can't play it now with 5 seconds lag on every step
exactly, but it has something good, i do the bare minimum and leave right away. i think if that persists some time longer i will not log in again.
Just gonna stick it here then since the bot is broken:
UI -bug - PC and Android - Ticket: 490097
UI bug - the build timer overlay shows over menu items that it shouldn't. Including Terminator -> Mega Vendo
It is specifically happening on Barricade upgrade from P16 -> P17.
It does not occur on other timers I have checked, just Barricade.
Good morning Mirsar 
Sadly we are experiencing an issue with the bot and we are working on it #🐞︱bug-reporting message
I will gwt your report submitted and tag you when its up for vote 
Can you check dm requests dm
Thank you
Please do ask if you have a bug that needs reporting we in the Bug Team are trying to keep a close eye out here so we can assist with reporting for you while our bug bot is on vacation.

Hello Ned007 where are you finding this page, it would assist so i can check for you on the issues
The lightbringer daily activities do not seem to be giving the stars , anyone else notice? The tasks complete but stars are not in the bank for me
Daily activities give stars , when you claim it , it increases in the bar above
The PC version still lags like hell, it nearly unplayable....are there any new information available when they think to be that nice and fix what they have broken before?
No stars I am talking about the activities in light breaker event We can bet now but without those stars it was impossible
It’s worse since last update Crashing every few minutes resumed too maybe that’s what update was fixing
Can you send a screenshot?
Have you tried to repair the game , the PC version works good for me
From there I've just did update still nothing
that sos? looks painful
In Settlements Everything OK, Wilderness freezes all the way. These updates aren't worth anything.
It seems like my comod isn't online at the moment.
It doesn't look like you are playing the official game, can you check if you are playing SOS zombie wars?
State of Survival: Last Dash
Unfortunately that is not the official SOS game, which means you will have features the official game doesn't have and/or will be missing features the official game has.
God dam ok i just keep killing people
That unfortunately isn't the official version either
What the official version
The original is - only for Vietnam.
Let me find you the link
That is possible yes, forgot that the vietnamese version has a different name 😅
Just search google play for : state of survival zombie war
Played that ages ago thats old game
this is the official discord for that game... ¯_(ツ)_/¯
If u play another, what are u doing here?
the game is the same
Yea thats what i thought this came up in message in that game iam playing
https://funplus.com/games/state-of-survival/ is the link for the official version
Yes you are right, Last Dash is official but it's the vietnamese version 
I installed the previous version and everything works - new does not work
That is strange as you are playing a different version that will have features the official game doesn't have and/or missing features the official version does have and in addition to that your version visually doesn't look like the official game
The game only freezes?
only Wilderness freezes - everything is loading slowly
Restarting the game doesn't help?
I've already tried everything possible.
Here's some things you could try
- Make sure to have your account bound to atleast 1 but preferable 2 or more ways, Apple ID, Game Centre, Google, VK, Funplus, Playstore etc.
Step 1:
Force stop the app and reopen it.
Step 2:
Clear cache
Step 3:
Delete the game, restart the device, leave it off for 5 min, reinstall and let the app fully open before you click anything.
Step 4:
Test the game on a different device and see if you experience the same issue
Everything was done yesterday and re-uploaded, but everything is still the same.
Then i would suggest sending in a ticket to CS, they might be able to help out finding the problem


