#šļø±feedback-reporting
1 messages Ā· Page 11 of 1
Observation: Matching in RR has become so bad, we have not won in months. We also have not obtained honor hero store coins in months for this reason.
Consequence: People are frustrated about event and cannot grow because they can't buy items in store.
Solution: Fix the Matching algorithm and make it easier to obtain hero coins through other events.
State: 908
Observation:
Completing Intel tasks is highly time-consuming, requiring players to spend significant effort on repetitive actions.
Consequence:
The excessive time commitment can interfere with the overall gaming experience, making it feel more like a chore rather than an engaging activity. This may lead to frustration and decreased participation.
Suggested Solution:
Introduce a "Quick Gather" button for Intel tasks, allowing players to instantly claim completed tasks and streamline the process without affecting gameplay balance.
State: All States
Observation:
The high number of overlapping events makes it difficult for players to stay organized and keep track of everything happening in the game.
Consequence:
With multiple events running at the same time, players struggle to prepare properly, often losing items or missing key opportunities due to unclear timing.
Suggested Solution:
Adjust the event schedule to reduce overlap and introduce a clear, monthly event calendar. This would allow players to plan ahead and participate more effectively without confusion.
State: All States
Observation:
Some alliances remain inactive for long periods while still holding onto their territory (e.g., HQs, towers), despite having no active members and being locked to applications only.
Consequence:
This results in valuable land being occupied by alliances that no longer contribute to the game, leaving active alliances with limited space and no way to reclaim or repurpose the territory.
Suggested Solution: Introduce an automatic disbandment system for alliances that show no player activity for an extended period (e.g., six months). This would clear unused territories and ensure that active alliances have access to available space, improving overall state organization.
State: All States
Observation:
Various in-game bugs are disrupting events, preventing players from fully participating on an equal level. The compensation given for these issues often feels insufficient and unhelpful.
Consequence:
This leads to growing frustration among players, reducing overall enjoyment and engagement with the game.
Suggested Solution:
Provide more meaningful compensation, such as additional biocaps, which are beneficial to players across all levels and help balance the impact of these disruptions.
State: All States
Observation:
The number of infected Spiken Дreeper on the map is catastrophically low
Consequence:
Due to the small number of these infected, we have to make rallies to the other side of the state. This takes a long time. You have to search for them on purpose, which is annoying
Suggested Solution:
Just increase the number of them.
Observation:
The bunker rewards are outdated and the distribution of the rewards takes a long time
Consequence:
There is nearly no fights in bunker because the rewards are not worth it.
Suggested Solution:
Please update the Bunker rewards and make it easier to share it with your teammates.
Observation: Journey to Glory Event isnāt giving credit for recycling Tactical Guides into Command Manuals and then into Service Badges.
Consequence: Players are upset they arenāt getting the Diesel and Glory Badges from Journey to Glory when recycling Hero Appointment Materials into Service Badges. Players donāt like that they are unable to benefit from getting rewarded in multiple areas and want to pair this with other Events like Power Play.
Suggested Solution: Give credit in Journey to Glory for recycling Hero Appointment Materials into Service Badges.
States: All States
On behalf of a player in-game
Observation:
The alliance train event is no longer apart of the state event.
Consequence:
The alliance train event was one of the few events where alliances had full control over what time of the day the event happens. This gives players a greater chance to participate in the event. Having this in the state event rotations gives the players a break from the tediousness of the what state event is currently.
Suggested Solution:
Reintroduce the alliance train to the state event rotation.
State:
All states
posted on behalf of several player confusions
Observation:
POW/Eco team invites are misleading, it gives the notion of clicking the join option when in reality it's applying.
Consequence:
People who miss the small prompt when hitting join are left confused to why they are not in the team.
Suggested Solution:
Rename the description in the initial state message from "invite" to "apply for my team" to make it more clear it is not an auto accept situation
States:
All```
Feedback on behalf of Sauron:
Observation: There's alot of in game survey of sos for related with different events or feedback . but rewards aren't much attractive or motivating as much it consume time.
Consequence: Players feel lack of interest to give time and take part in survey. And many survey get ignored due to it.
Solution: Make survey rewards more attractive which may include something to spend time for like some headquarter skin or wings as rewards.
State: all states
On behalf of FUR:
Observation:
it became very hard to collect hero's badge coins to use in honor store. after shop consolidation hero's coins are given only at end of season and not after every fight (koth, RR).
Consequence:
Players feel frustrated and find it very hard and slow collecting hero's badge coins.
Solution:
Give more possibilities to get hero's badge coins or allow to convert warrior's badge coins to hero's badge coins.
State:
All states.
Observation:
Super Tycoon is so buggy it is worthless!
The in game mini games give rewards that do not work, and the so called <sic> Magic Dice buff just makes the die invisible after throwing. The Team element does not work in sending invites and even applying via alliance posted invites fail.
Consequence:
Releasing untested buggy elements to an already over busy game environment undermines the overall engagement with players, especially on an element that involves a ludicrous amount of spending to even qualify for the top rewards if the game actually worked as advertised.
Solution:
Fire the manager that decided to release this buggy saw off version of an existing sub-game and make sure they never get involved in game management ever again!
All states in State of Despair
Observation: The event descriptions in State of Survival contain important information, but players often overlook them because the details are not included in the individual item descriptions. This leads to confusion, especially regarding whether event items, like pickaxes, carry over or get recycled.
Consequence: Players may be uncertain about how to use event items efficiently, leading to frustration or missed opportunities. It can also create unnecessary discussions and support inquiries, which could be avoided with clearer item descriptions.
Solution: The developers should add clear indicators within item descriptions to specify if they will be recycled at the end of the event. This way, players donāt have to rely solely on the event guide and can quickly find the necessary information in their inventory. Additionally, a short pop-up reminder near the eventās conclusion could help reinforce this information.
State number
All```
Observation: State Transfer event limits haven't been changed for a very long time and now are very outdated. Now there is a big gap between 600kk mirgation rate limit and upper limit 1100kk (maybe 1200kk, I don't remember).
Even most f2p players in states 1-1000 already past 600kk limit.
Consequence: There is always a problem for state which limit to set, as in fact we choose between:
600kk - means we accept nobody
1100kk - we accept almost all players.
So states without strong rally leaders afraid to set upper limit as they may be easily burned, and have to set 600kk and accept only low power players.
Solution: Add few additional transfer rate limits to make State Transfer event more flexible and suitable for different states.
I suggest to add 800kk and 1kk limits (with step 200kk between limits).
Or add 900kk limit (300kk step between limits).
Observation:
Number of events/ features keeps on increasing
Consequences:
To much events which sometimes is irrelevant to the zombie theme results in players exhaustion. Players need to breathe
Suggested Solution:
- Slow down with the number of events
- listens to your community feedback.
Observation:
MKII and MK 0 needs to be added in Effortless progress
Consequences:
The gap between spenders and free to play is huge: this will help the non spenders player to at least catch up
Suggested Solution:
- To add behemoth MKII & MKO to effortless progress
Observation:
There is no way for F2P players to obtain universal fragments for resonators.
Consequences:
The game becomes boring to the point of being unplayable, as F2P players cannot acquire resonators for their heroes. I understand limiting the agent resonator, but access to other resonators is also restricted.
Solution:
Add a way for players to obtain universal resonator fragments, perhaps through pearls. Please avoid making them available only through paid options, as that would exclude F2P players.
State:
All states
On behalf of yusufcik82
Observation:
The fame points we earn in the MiGo event are not enough to buy HQ skins. Sometimes players cannot buy a HQ skin worth 475 points because they are 5 points short. and the points are wasted.
Consequence:
Sometimes players cannot buy a HQ skin worth 475 points because they are 5 points short. and the points are wasted.
Suggested Solution:
The points earned in each season of the Migo event should be transferred to the next season. In this way, no player will be victimized.
State:
All state
Observation:
Currently there is no way to obtain āTempest Essence (Legendary)ā for ascension of G3 and older Tempest Arms.
Consequence:
There is no way to ascend G3 tempest arms. Players canāt ascend the ones they already have nor make completely new ones, thus rendering them effectively useless for gameplay. It is therefore only possible to reforge skills on already ascended G3 tempest arms using the Potent Reforge Essence.
Suggested Solution:
Enable the use of Potent Reforge Essence for initial ascension of G3 and older tempest arms the same way it is possible on S1 tempest arms, or return the "old" Tempest Essence to event and in-game shops (Survival Royale, Tempest Arm Trading Store, etc...).
State:
All states
on behalf of Ravenic
Observation:
For the newest jungle gems the developers switched back to the old reward system which means there are no sentinels in the rewards but rather HQ skins again.
Consequences:
The switching of rewards without any announcement will confuse the players and additionally some players prefer the sentinels while the other half of the players prefers HQ skins.
suggested Solution:
keep a balance and rotate the new and the old gems reward system between each run, like this every player can get what they want, either sentinels or the HQ skins. Communicate the rotation and in general changes of reward systems beforehand to avoid confusing your players, itās an event loved by most players.
State: ALL STATES
on behalf of ogthunder
Observation:
the fishing event is a great event for every player, allowing us to gain biocaps and lovely rewards, itās very loved and we would like to see it back fast, additionally we never have a schedule or anything to tell when exactly the event is around the next time.
Consequence:
people keep on waiting for the event to come without having any idea at all when this might be, the event is very missed whenever itās not around.
suggested solution:
Please drop the event as soon as possible again and additionally communicate the times when itās scheduled to be around, so players are able to look forward to it and wonāt miss out on anything.
Observation:
The Jungle of Gems event is buggy again
Concequences:
The situation is getting annoying for the player to play Jungle of Gems as they mostly only receive Biocaps which can be observed in the attached picture. Due to mostly only Biocaps Players are unable to complete the event effectively And their best efforts are useless due to non regular rewards as defined per level rewards of 6 hours
Suggested Solutions:
- The rewards should be as per defined in the rewards.
- The amount of coins for purchase of items in store should be increased as items remain non purchased
- The rewards of Jungle of gems should be easily achievable
State:
All states
32 š¼ 5š½
Posted for a player
Observation: Players can't switch between the level 7 and the level 10 animation of the hero statues
Consequence: Players get frustrated they can't switch back to the level 7 animation if they don't like the level 10 animation
Suggested Solution: Give players the option to switch between the level 7 and the level 10 animations for the hero statues
State number: All
Observation: It was very much appreciated to have the pharaoh event axes in jungle gems.
Consequences: Boosted player morale overall
Solution: I just wanted to say thank you and the ftp players really appreciate it
Posted for a Chiefty
Observation:
SupplyHub provides outdated rewards such as Cloe and Wacko fragments.
However it has been noted to have dice event rewards in the past.
Consequence:
it makes the event redundant in which you don't do gain anything special or useful for older states.
Suggested Solution:
Return dice when it coldies with a dice event, switch wacko/cloe to general resonating fragments.
State number: All
On behalf of a player
Observation:
Gems, the currency for the survival royale store, no longer spawns in the small houses. However, the price of the items in the store remains the same.
Consequence:
The event has become a massive waste of time. In the past, gems, could be found not only in the larger buildings but also in some of the small houses. But since the game introduce the changes, it has become increasingly difficult to find enough gems to worth player's time. Players spend hrs playing the event and still can't buy the items needed from the store.
Suggested Solution:
Option 1: Return gems to the small houses. Option 2: reduce the price of the items in the store.
State: All states
2 š½
On behalf of several players:
Observation: Jungle Gems frequent appearance is causing player fatigue and annoyance.
Consequence: It appears Jungle Gems is being used far too frequently and it appears to be bait to trick players into spending real money by employing psychological manipulation. The frequency is also causing player fatigue resulting in reduced engagement.
Solution: it would be wise to to use Jungle Gems soaringly so it holds some value to the players and isn't used as bait. The idle time rewards should be enhanced to give players better rewards which they can use in the event.
State: All States
Posted on behalf of lionz1
Observation:
We have a lot of items that we can't use anymore because we have already maxed them.
Be it statues or frames or event items that are unusuable.
Consequences:
Cluttered backpack and frustration of same repeat items appearing in the events.
Suggested Solution:
Add more items in the recycling center so that players will be able to recycle them
States:
All
Observation:
The Alliance Showdown store exchange is outdated for older states.
Consequences:
Many players in the oldest states have already maxed out their gear, making the rewards no longer relevant.
Suggested Solutions:
- Add valuable items like Resonance Fragments, Custom Behemoth Crates, and Spacecraft to the store. This will make tokens more useful and benefit both older and newer states.
- Allow players to convert Alliance Showdown coins into Hero Badge Coins or Warrior Badge Coins, similar to how the Honor Store offers tempting reward.
State:
All
Observation:
The spawn rate of Level 8 Spiked Creepers is excessively slow. Players often wait for hours, and when they appear, the quantity is limited. Every time I try to rally one, it shows that someone else is rallying it.
Consequence:
Players experience frustration due to prolonged waiting times and limited opportunities.
Excessive competition arises, making it difficult for many players to participate in rallies.
Overall player engagement and satisfaction are negatively impacted.
Solution:
Increase the spawn rate of Level 8 Spiked Creepers to a more reasonable and consistent level
Ensure a sufficient number of Creepers are available at any given time to accommodate the active player base.
On behalf of Blazingangel86:
Observation: It has been noted that there is growing player annoyance and frustration in Survival Royale due to spamming of barricades by other players resulting in matches being lost. The Traps are a useful feature and spamming of those is understandable but barricades only cause frustrations and canāt be avoided once youāre stuck. In certain circumstances it is also understandable that some players use it to beat bigger players, but at the same time, why are we allowing players to spam this constantly?
Consequence: Due to above players are frustrated and annoyed. This is causing a decrease in engagement and overall drop in player satisfaction in relation to the event. There are players who have started to completely avoid the event due to this situation while some are contemplating to follow them down that path.
Solution: Spamming barricades should be stopped to ensure players who participate can do so fairly without being curtailed by such spammers. This will result in an increase in engagement, improved player satisfaction and an increase in players taking part in the event.
State: All States
Observation:
1073, 1060, 1062 and the rest of our Migo bracket want to congratulate our good friend Woody on his latest successes. Could we have a small giftcode: CongratsWoody so that the states can all celebrate together.
Consequence:
The states will not know to congratulate him. He may feel unappreciated.
Solution:
Could we have a small giftcode: CongratsWoody so that the states can all celebrate together.
State:
All states.
observation:
Future Tycoon event total rank rewards have been changed and nerfed to less valuable rewards, without any notice and with old wings which doesnt help complete the collection of this event.
consequence:
Players are spending on the event while thinking theyāre getting the new wings, OP heroes crates, red fox pet and cat skill fragment, without knowing the rewards has changed without any notice and explanation about it to old and less valuable rewards.
solution:
Change the rewards back to how it used to be, no one is interested in current total ranking rewards to continue, it has players being frustated after finding out about the sudden change of rewards.
State number
All state
Hey there, please check your dms
Hey everyone, let's please head over to https://discord.com/channels/555639568053829632/925537952652730368
additionally my co mod has submitted a feedback as you can see above. You can go ahead and upvote this
Lets please remember to keep chatting only in #šļø±feedback-discussion
This channel is only for feedbacks in the correct format
Observation:
Future tycoon has been broken since beginning. When I roll, it moves and then it snaps back to where it started.
Consequences :
Both my personal score and my teams score are extremely low
Solution: we need compensation, but please not 25 skin tickets
I am also unable to make in game bug report as it will not upload ss
Evidence :
Screen shot and short video
Userid: 42393807
State 30
Version 1.23.400.2950
Observation:
I have 1069 mini acc to observer this event, and I smell some suspicious event called Blind Box Bonanza
Consequences
F2P cant play at all and why new paywall event release again? šļø I will put this on worst event
Suggested Solution
Remove this event We are NOT welcome to this such terrible event
State:
All
On behalf of Pro
observation:
Survivors Fair event has been launched in some states ahead of its normal schedule, while it hasnt been launched yet for many other states.
consequence:
Players base are frustated with this movement, those who have the event cant play it correctly as system doesnt allow players to do the basic tasks such as sending the special trucks out that gives them rewards, neither allows the players to see what type of trucks they have, and as for those who dont have the event yet, they are frustated as they feel they have been left behind and they wont be able to make as much progress as those who had the event earlier than others, this is unfair to both sides as neither of them can collect or make progress in what they spending their time and money for.
solution:
Fix the event schedules, bring fairness for both players group as each of them have missed on rewards because of event getting launched earlier than expected, while the event isnt working correctly for the group that has it, compensate the affected players.
State number
All state
Observation:
While playing survival royale and receiving this "legendary Sniper" to kill a march while he is traveling i get always this stupid PopUp-Message that i got this weapon.
Consequences:
Cause i get this PopUp all time i died, cause i couldnt move fast enough out of the building.
Suggested Solution:
Delete this supid PopUp, which destroyes the gameflow in survival royale and prevents player to invade, loot fast and move on.
State:
All
Please keep all chatter about feedback over in #šļø±feedback-discussion and only reports following the proper format here. Thank you.
Observation:
Mines during Migo event are in high demand. Conflict arises in all states for these occupancies as migo progresses. Some states restrict who can mine and burn those ābreaking the rulesā.
Consequences:
players quit or transfer depending on severity
Suggested Solution:
remove statewide mines, they block access to FFās during SVS and CC and induce conflict in the states. Improve the alliance mine or provide a less conflicting solution to obtain materials.
State:
All
On behalf of a player
Observation:
The skin store is drastically overpriced. The game recycle very useful and expensive items after events are finished into useless rss or a few skin tickets.
Consequence:
Players sees the skin store as a joke due to the amount of tickets per skin compare to how difficult it is to accumulate skin tickets.
Suggested Solution:
For the skin store, reduce the cost of the skins. For the recycling of items at the end of events: option 1: Allow players to keep the items in their backpacks for the next time the event returns. Option 2: Instead of recycling the items for skin tickets and rss, recycle them into pearls. Option 3: Increase the amount of skin tickets players receives for the recycled items.
State:
All states
Observation:
The graphics when distributing bunker rewards need to be updated. Itās been 5 years and we still cannot give x amount of rewards to each alliance ranking without having to individually click the ā+/-ā button x amount of times.
In addition, clicking anywhere outside the bunker loading screen (see photo) where it is marked as āXā will exit the screen which ends up ring being frustrating especially if you were halfway giving rewards.
Consequence:
These issues make giving bunker rewards frustrating to the point where it becomes tedious especially if you have multiple rewards to give out.
Suggested solution:
- allow leadership to give mass rewards to each tier without having to do it individually.
- Update the graphics where tapping outside the screen will not result in exiting the reward distribution.
State:
248 but all
On behalf of udham
Observation:
The SOTF 2.0 came very later to 1057-1128 state bracket. It came with the introduction of portable battery for the behemoth Mk1 (AKA monkey).
Consequence: A lot of players have already finished the upgrades for their monkey and therefore have one use for the portable battery as it doesnāt work on any of the other behemoths (Ultra or Mk2).
Suggestion:
Add the option to recycle the portable battery to normal biobatteries.
State:
All states
Observation
Astrowheel only gives up to 7, 5 from pass and 2 from daily login
Consequences
Everyone (especially F2P) will missed 25 Dices for single devs mistake
Suggested Solution
Compesation us at least 1 Astrowheel ball
State:
All
Posted for Mira Cle
Observation :
Doing intel and daily fiend rallies take a lot of time / stamina. With travis the march time / stamina are reduced but people often forget or takes too much time putting him in a march
Consequences :
Players spend too much time / stamina by forgetting to use travis and end up not being able to do all intels which in the long run they miss out on rewards, however little it is
Suggested Solution :
Put travis as a default hero when marching to a intel or starting a rally to a fiend so people don't have to look for it or forget to use travis
States : ALL
Observation:
Jungle Gems includes old Hq Crates that many already have maxed or nearly maxed
Consequences:
Players can't use the crates and loose rewards
Suggested Solution:
Either Change the Hqs available in the crate or change the hq crate to a different skin crate
States: All States
posted on behalf of ruslan_777
Observation:
Capital and fortresses buildings look dull.
Consequences:
The CC/SVS battle looks boring with irrelevant rewards as it, so players just play on repeat getting bored
Suggested Solution:
Add an option for SVS or CC winner to purchase certain skins for the capital using gov credit.
These skins must not have any special advantages, only visual or gathering/construction/research bonus but definitely not fighting one.
Observation:
Too many events, festivals, bonanzas etc. with mostly useless rewards. Banners and red dots everywhere. Complete mess of a game.
Consequences:
You are making playing experience stressfull, people trying to live normal life and playing this game are struggling to do both. It's not worth playing most of these events. Not to mention how you ruined Doomsday again with shuffling the states but not fixing matchmaking. All these make players quit, those who want to come back are reluctant to do so because they have events screaming at them as soon as they log on. Together with banners, it looks really terrible.
Suggested Solution:
Stop bombarding us with useless events, remove some of those like Infected Horde, Alliance Hall and Supply Rush. Stop awarding us with Sarge and Chef fragments, we went past those heroes 3 years ago. Remove flying banners for Tempest and Enigma case.
States: All States
Posting on behalf of a player
Observation:
The survivor fair is a boring and a waste of time.
Consequences:
Just an additional event which is being avoided by players as it is not only boring but also a waste of time that could be better utilized by other mini games that are more interesting.
Suggested solution:
Remove survivor fair and replace with another new or existing event that is more interesting.
States:
All
Posting on behalf of a player
Observation:
Explorer missions are under-utilized and could be improved for states that complete all of the missions.
Consequences:
A reasonable and foundational mini game that is usually avoided/forgotten about after the first few generations of heroes and could be better to increase playability.
Suggested solution:
Once finishing (or perhaps when entering the limitless hero stage) improve the rewards and difficulty to encourage players to continue playing this mode. Items such as completion potions, gold frags, behemoth crates are just some ideas.
States:
States with limitless heroes
Posting on behalf of zezo1
Observation:
The puzzle pieces that are placed on the board are constantly being covered up and hidden and can prevent the player from finishing the puzzle.
Consequences:
Sometimes the puzzle cannot be completed and players must restart.
Suggested solution:
Either prevent the covering of another piece or also have linked pieces "sent to back" so that remaining pieces will always be on top.
States:
All
Observation: There is an abundance of bundles available, giving spenders a significant advantage, while F2P players are left with limited options.
Consequence: F2P players are unable to catch up or effectively defend themselves against high spenders, particularly in events and state battles, where spenders can deal significant damage in a single hit.
Suggested Solution: Restrict the purchase of bundles for newly released items and events to ensure that F2P players have a fair opportunity to catch up and remain competitive.
States: All States
Observation: Mining Mayhem has been removed from the gameās event rotation. This event was a great way for alliances to come together, allowing all players to participate and contribute, so its removal is a loss for the community.
Consequence: With the removal of this event, players now have fewer opportunities to play to their strengths while collaborating with their alliance. The chance for the entire alliance to engage in a shared activity has been reduced.
Suggested Solution: Bring back Mining Mayhem, ensuring it runs smoothly without bugs or performance issues, so players can enjoy it again.
States: All States
Observation: A number of in-game events, such as Chief Chef, Immortal Arena, and Jungle Gems, feature animations that, instead of enhancing the experience, actually detract from it. These animations feel overly repetitive and unnecessary, turning what could be simple, enjoyable events into frustrating and time-consuming experiences.
Consequences: These animations, while perhaps intended to add flair, instead make already tedious events drag on unnecessarily. They significantly increase the time needed to complete the tasks, making these events feel like a chore rather than a fun activity. For many players, it feels like an overwhelming and eye-straining experience, creating a sense of irritation every time theyāre forced to endure them. These animations end up being more of a hindrance than a help, disrupting the flow of the game and making it harder to focus on completing the event.
Suggested Solution: It would greatly improve the overall player experience if the animations were completely removed. Instead of cluttering events with these visual distractions, the game could focus on offering smoother, more engaging content without the unnecessary visual fluff. This would enhance the quality of life for players, reduce frustration, and ultimately make the game more enjoyable for everyone.
States: All States
Observation: Currently, the mining search feature lacks a way to filter available spaces within the mines, making it quite challenging for players to find open spots. This results in a prolonged search process, which can be frustrating and inefficient.
Consequence: Due to the time it takes to manually search for open mines, some players may resort to attacking others or causing trouble, instead of focusing on the task at hand. This leads to unnecessary conflict within the game, detracting from the overall experience for all players.
Suggested Solution: Implement a filter or sorting option within the mining search feature that allows players to quickly identify and prioritize mines with available spaces. This would significantly improve efficiency, reduce frustration, and help maintain a more peaceful gameplay environment.
State: All States
Observation: The current shield options in the game, such as 2-hour and 8-hour shields, often donāt offer enough protection for players who are dealing with constant harassment or other pressures. Players who rely on 24-hour shields may not always have the resources to afford them, leaving them without sufficient defense.
Consequence: When players run out of their 8-hour and 2-hour shields, they are left vulnerable, especially if they canāt afford a full 24-hour shield. This creates a stressful situation for those who need temporary protection to manage both their in-game needs and real-life responsibilities. It forces them to choose between staying engaged in the game or taking a break and risking being attacked.
Suggested Solution: To create a better balance, the introduction of 12-hour shields would provide players with a more manageable option. This would allow them to get adequate protection for a full day, giving them the opportunity to focus on real-life tasks or take a proper rest without the constant worry of being attacked while away from the game.
State: All States
On behalf of Spoody:
Observation: It has been noted that there are alliances making deals for KotH where 2 alliances join hands to gang up on the 3rd defeating the purpose behind the 1v1v1 event as it becomes unfair for the 3rd team.
Consequence: This is demoralizing and results in a lot of annoyance and anger from the team that is being picked on. The fairness of the system has gone out of the window and only 1 team suffers the consequences.
Solution: There should be a way to stop this from happening and if alliances are found to be doing this there should be punishments handed out like warnings resulting in bans etc. Otherwise the unfairness will continue and engagement will drop.
State: All States
On behalf of Ajdin:
Observation: Many statues like elder tusker, queen of tides, hero statues have reached the max level and we have no way to get rid of redundant statue permits.
Consequence: Players lose interest in various events such as jungle games or similar events that have these statues as prizes because redundant rewards sit in the backpack and do not benefit players in any way.
Suggested solution: Allow the recycling of these statues and skins for pearls.
On behalf of a player
Observation:
There are too few skins in the skin store.
Consequences:
Sometimes players have to wait several cycles to find one to purchase and it gets frustrating.
Suggested solution:
Increase the number of available skins in the skin store that you can purchase with tickets.
States:
All
On behalf of GooN
observation:
Players are affected by the wrong wording and vague words used in events rules specially regarding Doomsday alliance rank rewards which many havent received yet due to their state doing a mega alliance and participated players returned to their main alliance after their alliance got eliminated.
consequence:
This issue has affected players as they spent their time participating in an event but at the end didnt receive the mentioned rewards for participations just because they moved back to their main alliance, while it should specifically be mentioned in āevent rulesā for players to know they need to stay until the very end of the event stage to receive rewards and not move out before the event ends, nothing was mentioned regarding it, players moved back to their alliances and didnt receive any rewards which they should have received as they participated and spent their time and definitely money to fight for their team as a whole.
solution:
Make the event rules clear, mention every single detail needed for players to know how to plan their movements without missing out on what they fought for, wrong wording and vague rules doesnt help anyone but to make players become more frustated as they miss on rewards over something which wasnt mentioned in the event rules itself.
State number
All states
Observation:
Tempest Arms collection screen - Filter options
When entering the screen of our Tempest Arms collection, there is no option to filter out specific Tempest Arm pieces.
(Troop type, TA generation, with/without skill)
Consequences:
Not being able to filter between all our Tempest Arms makes this screen very unorganised and makes it very hard to have a decent overview of what Tempest Arms we have for what kind of heroes.
Suggested Solution:
***Add the option to filter out the Tempest Arms we want to see. ***
Filter options like:
- Troop type (Infantry, rider, hunter)
- Generation of the Tempest Arms
- Ascended/Unascended Tempest Arms
Observation:
Mines within states are too hard to obtain. There are not enough in a state. HOWEVER, SoS developers are now wanting players who spend to pay for a problem they are creating by not fixing the mine situation! $50 dollars for a 24 hour mine is shameful and going to put extra pressure on spenders which will make them quit.
Consequences: putting bundles for spenders to carry their whole alliance when they pretty much do anyway is shameful. This will cause players to quit.
If the alliance mines situation isnāt solved you will end up with even more mid spenders quitting too because it starts to impact development when itās prolonged.
Suggested Solution: Just increase the alliance mine capacity! 3 slots per player for example or increase the slots across the map on all mines.
State:
All
posted on behalf of a player remark
Observation:
Help&Support roams the settlement despite it being possible to access via the settings menu.
Consequences:
Players occasionally misclick and get carried to the menu stopping the game flow especially in active events.
Suggested Solution:
Have the option to toggle the help& support charter off.
States: all
Observation:
Jungle gems bundles
Consequences:
there is no way of acquiring bombs and others from bundles
Suggested Solution:
To add bombs and other perks in Jungle gems bundles
States: all
OBSERVATION..As players we see none of the thought process that is applied to state merges. This leads to ridiculous mismatching of the alliances
CONSEQUENCES.. A dictator alliance takes over the state and destroys what little game enjoyment there was in playing the game. Players are zeroed and leave the game both f2p and past spenders.
Solution.. Give alliances in the state the ability to remove an alliance including governing alliance by a 75 /25 majority vote of the top 10 alliances. The removed alliance gets moved to another state that has team of equal or greater powers than them.
Observation Update the block system or allow privacy settings on. Because 100 people to block is not enough
Consequences. Trolls and toxic players are constantly making Alt accounts with different emails and it's making it hard for us to enjoy the game.
Solution
Limit the amount of alts with same email.
Update the blocking system where the player who has the same email as the account cannot be seen.
Enable privacy settings where certain people you know can be on your friends list
Hardware ban or an ip ban
observation:
Stop changing the events players already like instead of the events players actually ask for it to change or to get updated, the new Tycoon event is so limited with each stage having a timer limit and not many options for F2P to obtain the items they need to be able to obtain the currency needed for the event store in such a short time.
consequence:
Players are missing out on rewards without even enjoying the event when they dont have many options to collect event items to be able to participate in the event in this new version of Tycoon with such a limits.
solution:
Bring back the original Tycoon event where stages would stay open until the end of the event, with more options to collect the dice and event items for F2P to be able to participate more to obtain rewards.
State number
All states
Observation: it looks like a lot of the new players and a lot of the old players didnāt have a chance to play the resident evil event
Consequence: do players will not be able to have the chance to play this event
Suggestion: I would suggest SOS bring them back the resident evil event and the past events that already happened like the resident evil that I think itāll be good for all the new players that havenāt had a chance to play that event and theyāll benefit from it
Observation:
Hero Search is very outdated
Consequences:
Players keep getting frags for Purple and blue heroes even though they have them maxed for years now
Suggested Solution:
Update hero search with limitless potions, general gold frags and other useful materials
State: All States
Posted for a yusufcik82
Observation: We have been playing the Turquoise Mine War event for a long time. However, the rewards of this event no longer meet our needs.
Consequence: The rewards in the event are no longer useful for any of our development. That's why many players stop participating in this event. This causes one of the most popular events to die.
Suggested Solution: There should be a currency in the turquoise mine war and the rewards should be updated. The same rewards have been given for 2 years. More up-to-date rewards should be added instead of the current rewards and we should be able to buy these rewards with the currencies earned in the event.
State number: All
Observation:
Not enough Coalmines at Highlvl / End of the Event.
The closer you get to the end of the event, the more crowded the coal mines become at level 9
Consequences:
Only Plaver who play the game 24/7 can get a spot in a Coalmine.
Suggested Solution:
Get the Amount of Coalmines up or Balance the need of Coal, Crystal and limestone mines.
State:
All
on behalf of a player
observation:
Dino/Behemoth/alliance mine rallys are not shown at alliance chat when they launching.
consequence:
Players feel frustrated when they miss joining the rallys and miss the chance to get high rank and good rewards.
solution:
while dino/behemoth/ alliance mine rallys are launching make it shown in alliance chat as fiends rallys are.
State number
All states
Observation:
Syringes to max heroes are very hard to get as f2p, low and mid spender
Consequences:
Not many players can max their whole March heroes
Suggested Solution:
Make it easier to obtain syringes, add them to other events, stores, hero search etc
State:
All States
Observation:
F2p and low spender can not even with luck reach level 50 in Jungle gems
Consequences:
Spender have an unfair advantage in this event
Suggested Solution:
Give us more items per 6 hour idle rewards to allow also low spender and f2p to reach level 50 if they have luck
State:
All States
submitted on behalf of alliance TSA/907
Observation:
Same number of coins were bet by both alliance 1 and alliance 2. Alliance 1 bid was cancelled because alliance 2 bid on them
Consequences:
Players are not happy and don't understand the point in bidding if it is just going to be canceled out and put them against strong players
Suggested Solution:
Don't cancel the bid if someone bids on you. Instead cancel Alliance 2 bid and make them choose someone who didn't choose their opponent yet
States:
907 and all States
On behalf of Ravenic
observation:
The option to share coordinates in player DMs were removed in recent updates
consequence:
Players cant share locations with their friends who they wish to share with or to mark a specific settlement by sharing it with a specific person. This makes sharing locations with players of different states or alliances who aren't in same alliance become more difficult to do so as its impossible to share anything in DMs now with this update
solution:
Bring back the option to share coordinates in player DMs
State number
All states
Observation:
The lucky card event has had the same rewards for a year now .
Consequence:
The players aren't buying the lucky card packs as they don't offer more variety of items and this event is slowly being forgotten
Suggested solution:
Update the available rewards to include (but not limited to) poly plasma, Crystal essence, and/or pet supplies.
State number:
1033
posted on behalf of udham9363
Observation:
Low quality HQ skins are sold for an excessive price in the Skin Trading shop.
Consequences:
People are unable to to sell or buy these skins due to the excessive price, causing the trade skin shop useless.
Suggested Solution:
Allow the sellers to set the price much lower
on behalf of SOS screwing players since 2019
Observation:
In the Jungle Gems event, players can claim free rewards based on idle time. However, the maximum idle time is limited to 6 hours, after which rewards stop accumulating.
Consequence:
⢠Players are forced to check the game and claim rewards every 6 hours, interrupting their real-life activities and creating unnecessary stress.
⢠With multiple events to keep track of, it becomes inconvenient to manage the frequent check-ins required for Jungle Gems.
Suggested Solution
Remove the 6-hour maximum idle time, allowing rewards to accumulate without the need for constant checking.
Observation:
(Second time in a row migration power limit increased, but governor privilege to set up migration rating limits not changed at all since the beginning: upper limit for migration and after - 600K which is most active F2P in old states exceeded long time ago)
Consequences:
(Negative. Some states preferer to not see unwelcomed whale guests )
Suggested Solution:
(Give more options for governor to set up state migration rating)
on behalf of Star
OBSERVATION
The Pearl Store needs to be refreshed on a weekly basis. Without a refreshing of the store and with some events lasting as long (or longer) than 21 days there is nothing left to spend the pearls on. There is an accumulation of Pearls and nothing left in Pearl store.
CONSEQUENCE
Players are left without the benefit of being able to use the accumulated Pearls on items they should otherwise be able to use on items towards progress in game.
SUGGESTED SOLUTION
Refresh the Pearl store on a weekly basis &/or adjust the time of refreshing, according to the length of related events.
STATE
All
Observation:
The Survivor's Fair event is drastically overpriced and not prepared well, looks like it is only copy of previous Christmas event without any necessary adjustments considering 7 days vs 21 days length of event. As proof, when clicking on 'basic rules' under fair chance where all wheels are, it still refers to 'lucky christmas tree'. More than halfway of event even the top of leader board players are struggling by big margin to get enough promotion points to unlock rewards.
to qualify for top rewards you need 30000 points , about 24000 of these points need to be promotion points. To simplify you get roughly 4 promotion points per 1 megaphone. 1 megaphone equals to about 30gems.
You would need to buy 6000 megaphones (if it is even possible, boundles have between 10-50 megaphones each) and that would cost at least 180000 diamonds š¤
Consequence:
Players are frustrated and not able to get ranking rewards due to exaggerated 'minimum point requirements'.
Consequence 2:
Players are frustrated and not able to get promotion points rewards due to exaggerated amount of promotion points needed to unlock them.
Suggested Solution:
remove 'minimum point requirements' in ranking before end of event.
decrease promotion points needed to unlock rewards by 75% (as event is now only 7 days instead of original 21 days and Megaphones are not included in jungle gems event)
State:
All states
On behalf of Sunny:
Observation: It has been noted that the Juicy Jackpot event has been a great success and the players have really enjoyed it. It was seen that the event was really good for F2P players and they were able to receive a generous amount of rewards.
Consequence: The engagement with the event was very positive and players found the event to be rewarding and fun. As itās a timed event people are worried that it might not return for a considerable amount of time or not at all. This can result in reduced engagement as well as overall dissatisfaction in the player community especially those who are F2P.
Solution: It would be really beneficial if the event is repeated on a regular basis and at greater frequency. This will be a welcome change and will benefit the entire player base especially F2P players who have been struggling to find an event that provides a generous amount of rewards.
State: All States
On behalf of ā āthe_good_SUBZEROāā
OBSERVATION
The availability of Level 8 Dreadbeast & Level 6 Fiends is none to zero. Players are having to manually locate them and spend relocators to go to the area they are located in , because the march times are excessive and unrealistic. This is directly following reset, and throughout. They simply do not exist in searching for them. There are very few ways to get useable and valuable items needed for game progress and attacking these monsters is one very good source.
CONSEQUENCE
Players are spending excessive amounts of Relocators & an unnecessary amount of time looking for, & relocating. Players are often being cheated of the rewards that are crucial in game progress, due to the inability to find and kill these monsters.
SUGGESTED SOLUTION
- Give access to Level 8 Dreadbeast & Level 6 Fiends.
- Make these available to find with the search feature
- Increase search radius to 700km.- allowing time for other alliance members to join rallies without the use of speed-ups, thereby allowing all alliance members to receive the rally rewards.
- Give the Beasts & Fiends a ten second respawning time, so that when they die, they respawn in another area after ten seconds.
- Compensate Players for the excessive amount of used Relocators.
STATES
All
Observation:
There is an overabundance of level 1-4 fiends and a MASSIVE LACK of level 6 fiends and level 6-8 dreadbeasts.
5 years ago, level 5 fiend was top notch and in great supply.
Now, level 6 fiends and level 8 dreadbeasts are top notch and are nearly non existant in the state.
The older the state becomes the less use weaker and less rewarding fiends and dreadbeasts become. And could ultimately be replaced with higher level fiends and dreadbeasts.
Consequence:
Players want the best rewards, but the lack of highest level fiends and dreadbeasts cause frustration for players by not being able to be apart of the good rallies everyday.
Suggested solution:
There should always be at least 200 of each level of each type of fiend and dreadbeast at any given point in time on the map.
||You could also do this and remove the weak abominations from the state
If state is
0-1 year old.
Level 1 fiends lowest spawn
Level 6+ dreadbeasts
1-2 year old
Level 2 fiend lowest spawn
Level 6+ dreadbeasts
2-3 year old
Level 3 fiend lowest spawn
Level 6+ dreadbeasts
3-4 year old
Level 4 fiend lowest spawn
Level 6+ dreadbeasts
4+ years old
Level 5 fiend lowest spawn
Level 6+ dreadbeasts||
Observation:
We have an alliance building called the colosseum that summons creatures but is Only used for a few minutes a day once a week.
Also.
Every state lacks high level fiends and dreadbeasts
Consequence:
Its an alliance building that serves no use when "flash duels" event is not happening.
Also.
Players are frustrated they rarely are able to participate in a higher level fiend or dreadbeast rallies
Suggested solution:
Allow the colosseum to server a more useful purpose.
Allow it to summon FOR FREE any level fiend and dreadbeast available in the state.
NO LIMIT to the number of rallies that can occur in a day.
PROVIDE THE SAME REWARDS or better, for these types rallies as you would normally give.
On behalf of Timmoty
OBSERVATION: Fishing, an event that all players like very much, is very rare despite being very popular. While many events are less demanded but are repeated continuously at certain times, it is not appropriate for Fishing, one of the most popular events, to come at uncertain times and in fewer numbers.
CONSEQUENCE : While many less popular events are held on a fixed schedule and in large numbers, the Fishing event is held at uncertain times and in small numbers, reducing player loyalty and interest in the event.
SUGGESTED SOLUTION: Make the fishing event come regularly every CC or SvS week. This way, many players will know when their favorite event is coming and repeating it frequently will make everyone happier and more enjoyable to play.
STATES
All
On behalf of player
Observation:
The player base in game and on discord has grown exponentially through the years and the game is nearly ready to celebrate Itās fifth birthday.
Consequence:
A lot of players made have made a strong bond and some have found bonds that may even last forever!
Solution: FunPlus could help with this!
For the next sos birthday, FunPlus could try to organize a real live event where player from Stat Of Survival all over the world could meet each other. making a special event to celebrate the bond between players would create community beyond the virual connection. Of course this would require a lot of research in preparation, but it should be considered. Perhaps a State of Survival convention.
Observation:
Jungle gems idle rewards is not like it was before, player has a feeling it was nerfed for whatever reason
Consequence:
itās getting frustrating as players cannot complete level easily as it was before thus forcing players to buy bundles if they want to complete more level.
Suggested Solution:
- Stop nerfing Events that was fruitful for free to play players.
- Remove the 6hrs idle time.
- Revert idle time rewards back to how it was.
- Stop changing things that donāt need changes.
Observation:
Raid Score in RR is not transparent and not very accurate
Consequences:
This makes the matchmaking in RR very unfair and often strong alliances get matched with weaker f2p alliances
Suggested Solution:
Improve the matching and raid score to improve our gaming experience
States:
All States
Observation:
It takes too much time to translate every single sentence one at a time if you want to read back in chat.
Consequences:
People get bored and would rather ignore the entire conversation when it's in another language.
Suggested Solution:
Add a button that translates all the loaded messages into the language you have set up.
State:
All States
Observation:
All the events lately seem to have attainable rewards, then later when the event starts the reward tiers change and are not attainable for most players
Consequences:
This consistent changing discourages and upsets the player base making the events less fun and affects the image of fun plus, while enforcing the ideas that fun plus no longer cares about it's player base.
Suggested Solution:
Leave the reward tiers alone and make them attainable to all paying and non paying players.
Observation:
The state transfer migration limits have changed decreasing the amount of players that are able to transfer to certain states, it keeps going up every event.
Consequence:
This discourages the player base to quit the game and does not allow players who would like to move to a better state to be unable to because their power is too low.
Suggested Solution:
Decrease the maximum transfer power to allow those who need to move to a more active or less toxic state to do so with ease.
Observation
Players are quitting and some are the biggest names on the game , the number one player called it quits , Vega recently called it quits and now Obi has quit. These were spenders these were fighters, these were players who gave it 100% as well their wallet .
F2p are also quitting at an alarming rate in some states ,yes we have some very active and dedicated states and dedicated players in other states but the majority just had enough and for the rest it is just a matter of time .
Some may not quit but change how they play, playing casually and leisurely loosing the appeal of competitive game play.
Consequences
More players are quitting , allainces are becoming less active or loosing their leads which causes unfavourable game play or struggling to keep up with all the allaince events. Players may jump to other allainces but due to time zones or unhappiness just quit fully .
Solutions
Listen to players
Offer better gaming experience
Have better preforming servers
Stop putting such a burden for leads to continue spending insane amount of money constantly
Allow f2p to be able to max out old and outdated futures easier and faster to at least give time the sense of completion (yes things were made easier but it just takes way to long still for example troll squad and airplane. )
States
All
on behalf of a Player
OBSERVATION
The final rewards for the Future Tycoon event in the 4th stage for the team efforts seem ridiculous, especially when the Players have spent an exurbanite amount of dollars (event dollars) to get to the last part.
CONSEQUNCE
Players are left feeling cheated, because once again, efforts put into succeeded are unfairly and lopsided in their rewards.
SUGGESTED SOLUTION
Give Players a fair and ,maybe even a GREAT reward for an obvious effort in acheiving a milestone in an event's level or steps.
STATES
ALL
on behalf of Cazzur
Observation
Once you increase the decorations level in Survivors fair you cannot go back.
Consequence
Players may collect all rewards on a higher level but didnāt collect them on some lower levels but arenāt able to go back.
Solution
Add an option to go back to previous levels so players are able to obtain more rewards.
State:
All States
OBSERVATION
The listing of tasks in the Leviathan Institute has two distinct and bothersome needs for fixing. One being that it is difficult to see the percentage number in the Infected Fiend box. And second is that the tasks that are completed are mixed up within task that are completed.
CONSEQUENCE
Players sometimes miss out on their points because they are unable to se the completion level of the Infected Fiend tasks. And they also have to scroll throughout the list for tasks to se whether or not they need to be done.
SUGGESTED SOLUTION
- Have the percentage number on the tasks have a background color, so that it is more easily visible.(black for instance).
- Have the tasks that are completed listed at the bottom of the list of all the tasks.
STATES
ALL
Observation:
Pawsome Puzzle party event is broken for some players. It is giving a matchmaking error.
Consequence:
Does not allow players to get rewards and those who my purchase tuna treats for the event can't use them.
Suggested Solution:
Please figure out why this error is coming up so players can play the event.
submitted on behalf of a player
Observation:
The sticker rewards in pawsome puzzle event are expensive and the solo rewards don't give alot but the multi-player rewards take too long.
Consequence:
This deters people from playing the event and it is often ignored.
Suggested Solution:
- Make the stickers cheaper.
- Make the solo rewards better
- Cut down the time it takes to complete the multi-player rewards.
State number
All states
Observation:
At any given time there are many event stores, it feels like an event ends nearly every day. Sometimes the store stays for a day after the event finishes even if there was no ranking but sometimes it doesn't, seemingly at random. Whether because you expected it to stay an extra day or because real life got in the way I'm sure everyone has woken up to a mail saying the currency they worked hard to collect has been converted to skin tickets or worse, resource crates.
Consequence:
I'm sure the unpleasant reaction varies between people but for me it is rage, and every time it happens I am tempted to quit.
Suggested solution:
Anything would be better than tomato crates! The most expensive item(s) you could have bought. Materials starting with the latest released feature. The boring but always useful plasma or pearls that were ignored in the hope of getting something more interesting.
If these are too good to give as "punishment" for less than total dedication to the game even the small statues and frames specific to the event would be better than tomatoes.
State number
All states
Observation:
slow build progression. example: unable to level more than one level at once on new builds.
Consequences:
Process is very slow and requires specific multiple clicks through slow animations to advance to max free to build level. time wasted clicking repeatedly and waiting for animations. This results in players becoming frustrated with having to do repetitive and somewhat annoying clicks in specific spots at specific times wasting time and further adding to frustration.
Suggested Solution:
add a single click to advance to max free build level. remove animations
On behalf of StillTyping
Observation:
A player expressed concern about the high cost of upgrading heroes in game, stating that itās unsustainable and primarily benefits "super whales."
Consequences:
The steep upgrade costs create a significant gap between spenders and non-spenders, limiting fair competition and discouraging long-term engagement.
Suggested Solution:
Developers could reduce the overall cost of hero upgrades, introduce more accessible in-game events for earning upgrade materials, or provide incremental rewards that make progress feel achievable without excessive spending.
on behalf of a Player
OBSERVATION
Player would like the chat stickers to include behemoth stickers.
CONSEQUNCE
Players are getting bored of the current stickers and need some updated ones to use that are SOS related
SUGGESTED SOLUTION
Update or introduce new chat stickers that are SOS related
STATES
ALL
on behalf of a player
Observation:
The current SvS matchups appear to be unbalanced. Players state has been repeatedly matched against the same opponent multiple times while entirely skipping neighboring states.
Consequence:
This lack of variety has led to decreased player motivation, as the matchups feel predetermined and increasingly difficult. Facing the same, often stronger, opponents repeatedly reduces engagement and competitive spirit.
Suggested Solution:
Implementing a more balanced SvS matchmaking system. Ideally, all neighboring states should be played before repeating previous matchups.
States
All States
On behalf of a player in-game
Observation:
Once players selects a settlement effect from a hero statue, the only way to remove it is to demolish the statue.
The location of the lite mode button and how it works is annoying.
Consequence:
Players are dissatisfied with the lack of options. Just to remove the hero statue effect from their own settlement, they need to demolish the statue. This is cumbersome and time consuming.
The lite mode switch is at an inconvenient location and player have no real control over when the lite mode is triggered.
Solution:
Add the option in decoration or the game settings to remove the hero statue effects from their own settlements.
Add the option to turn on and off lite mode in the game's settings. Give the player full control of when the lite mode is on or off.
State:
All states
posted on behalf of beerus3137
Observation:
Players can not max reward potential in Survivor's fair by upgrading all the buildings.
Consequences:
Event is frustrating for low to non spending players
Suggested Solution:
Add more chances of acquiring additional building permits
States:
All
Observation:
The old Underground Event has been removed a while ago
Consequences:
Players really enjoyed this event and are sad that it got removed
Suggested Solution:
Bring the old Underground Event back
States:
All States
Observation:
When reporting Bugs in game, a player gets a generated response but sees not fixes.
Consequences:
less bugs are reported in game
Suggested Solution:
give better responses to reports, let the player know that the bug is fixed, reward the player reporting the bug with something other than '30 bio and some tomatoes'.
State:
All States
Observation:
The matching in reservoir Raid is really very bad
Consequences:
Mid spender alliances get matched with 1.3k Morale players. This is just an unfair matched and even the high spender rls get burned in this matches
Suggested Solution:
Fix the matchmaking asap and incluse Morale, troops, stats, behemoths etc in deciding who fights who. Once a mismatch can happen, but this happens every rr
States:
All States
Observation:
Resevoir Raid is giving Doomsday coins, not Gold honor for honor store.
Consequence:
Player's cannot purchase items from the honor store. When they get their rewards.
Suggested Solution:
Add Gold honor back to the resevoir rad rewards.
submitted on behalf of a player
Observation:
In the survivor fair event ( survivor chance ) once you reach level 3 in the central building after you collect all rewards you get rewards almost as recycled items
Consequence:
F2P end up spending their time on an event that doesnāt gives nice rewards anymore
Suggested Solution:
Improve the rewards or create more free levels or f2p will have no reason to play the event
State number
All states
Hey there, please check your dms
on behalf of Captain Harlock
Observation:
The max Stamina for lower Chief Level and also max Chief Level is way too low for the required amount of stamina we need daily
Consequences:
Players often have to use their bios to get more stamina
Suggested Solution:
Increase the max automatically gathered stamina we can get
States:
All States
on behalf of Rawrrr
Observation:
The new announcement feature for r4/5 is very annoying. Especially when you get several messages per day
Consequences:
Players get very annoyed and don't want to play in an alliance with many group announcements
Suggested Solution:
Add a mute option for this so players can still see the messages but don't constantly get notified
States: 1232 and all states
on behalf of Test before going live
Observation:
A lot of rewards we get from events are outdated or can't be even recycled. For example blue/purple hero fragments, chief exp, and skill books.
Consequences:
The backpack is full of things that players in old states don't have where to use or can't recycle and when need to find something that is really important, takes too much time.
Suggested solution:
Refresh rewards and let those things be recycled, so the backpack won't be loaded with things that are not being used.
States: all
on behalf of Captian Harlock
Observation:
Players need more missions that gives chief exp so player's can power up more
Consequences:
looking for chief exp is to long, players get bored of looking for it and stop playing the game
Suggested solution:
More missions like we have at the start of the game to get chief EXP
On behalf of Subzero:
Observation:
Spacecraft and vehicle materials unavailable due to lack of Dreadbeasts between MIGO seasons.
Consequences:
Players can not upgrade these items in between MIGOs as the materials are unavailable.
Suggested Solution:
Add Dreadbeasts to be in game all the time, and not just during MIGO seasons.
States:
All
Observation:
Across OS compatibility. Were some go across Platforms and donāt
Get all their characters.
Consequence:
People are restricted to 1 platform
Suggested Solution:
Work on cross platform compatibility over all 3 platforms(android, iPhone and Windows 11)
State number
All States
Observation: Future Tycoon, fair and Otters
we need a minimum of points to get the full rewards, or we get downgraded
Consequences:
its only made to force us to spend more
Solution:
remove the downgrade and give full access to the rewards
on behalf of Sky blue
Observation:
When the player reports inappropriate behavior to customer services, they get a system message that saysāWe could not find any rule violationsā
Consequences:
Players are getting annoyed that inappropriate behavior is allowed to carry on once itās been reported to customer services when no mod is around. They are tired of being insulted with no consequences
Suggested solution:
Update the review process of reports so that the players know their concerns are being heard by a real person - not some auto generated message
States: all
on behalf of Assassins creed
Observation
The merger appears to centralize power among a small number of high-level players, potentially discouraging casual or lower-level participants. This could lead to a loss of player engagement and an overall negative sentiment toward the game.
Consequence
If the game continues to prioritize a small elite group, many players may leave, leading to reduced player activity, lower engagement, and ultimately, a decline in revenue.
Suggestion
To sustain the gameās longevity and financial success, developers should focus on balancing the game for all player levels, ensuring accessibility and fairness. Creating incentives for a wider audience to participate will help maintain engagement and profitability.
on behalf of Woofyyy
Observation
- a lot of players have completed all level of labyrinth city event
Consequence - finishing a level in labyrinth city take some time and players get frustrated that they must finish levels again every event to get in ranking
Suggested solution - make raid on labyrinth city level count in ranking even if it's lower ranking
- add new levels
State:
All states
Observation:
Some states in the 1200's do not have the fishing event but they have the fishing packs
Consequence:
Players can use the packs they buy or play the event.
Suggested Solution:
Make the event available soon
Observation: There are almost no more normal houses in survivor royale that contain survivors crystals. Making it near impossible to collect any during the game. The game has already been made much harder for smaller played by adding more competitors and a larger map. Now it's almost impossible to obtain rewards to purchase items in the shop.
Consequence: The game is near pointless for smaller and mid range players if they can't obtain crystals to buy items in the store.
Solution: Put crystals back in normal houses and make it possible for smaller and mid range players to afford items in the survivor royale store.
On behalf of [RAW] Don Cyufo
Observation:
State 1283 doesn't have a merger event, although the state has only 2 active alliances that function with 50 players. The entire states bracket 1280-1289 is approximately functioning with a low number of active players. At the same time, the states bracket is being repeatedly matched in events like svs and showdown, with states that have been merged, where the active alliances have way more many active members, and competition is impossible.
On top of that, March merger event has now included younger states (1290+), notwithstanding the fact that 2 out of the 3 top alliances in the last Doomsday came from 1290+ states.
Consequences:
This leads to very unfair event competition for states 1279-1289 and a loss of interest from the players, who are starting to quit the game in mass after Doomsday, seeing that their states will remain uncompetitive and half-dead.
State 1283 has been a leading state in the bracket for 4 consecutive transfer events, mainly because the entire bracket has extremely low activity. Therefore, we cannot accept new players, while our number of actives players drop constantly. The only reason why the overall Battle Power in the state is high, is because we are a relatively big spending state.
However, considering the fact that the real number of active players fit in 1 alliance and we have no actual competition in the surrounding states is a worrying factor, leading spenders to stop spending and quit the game, as we see our huge investments as a downside, considering the fact that we are constantly ignored.
Transfer is not a solution either, because activity is low over the whole bracket 1279-1289, so there is no option especially for higher spenders to play their account significantly.
Moreover, the players lack desire to play and spend, leading to mass quitting, because there is no actual competition in the bracket.
Suggested Solution:
Reconsider the merger event schedule and include the states from bracket 1279-1289.
States:
1280-1289
submitted on behalf of a player
Observation:
In the paw-some puzzle party is very hard to get stickers from the multiplayer game
Consequence:
F2P end up without stickers since is almost impossible to win a game
Suggested Solution:
Would be nice to win a stickers after completing all the solo games and would motivate players more .
State number
All states
Reported on behalf of DALG77
Observation:
Too many events going on at once. A lot of which are for spenders only. Events such as material collection rush was release randomly out of nowhere selling migo glory coins. The migo ranking should be enough.
Consequences:
Due to this good active players are quitting. Players feels it's unfair. The migo rewards are very small, it's difficult to get enough coins to buy the items from the store.
Suggested Solution:
Run less events so players don't feel so overwhelmed. Increase the amount of glory coins players receive for ranking rewards or reduce the price for the items in the migo store.
State:
All States
Previous votes
3š¼0 š½
Observation:
The current transfer point setting is too far apart, from 700m to 1b2
Consequences:
When the State wants to invite some mid-range players (around 800m-1b), it is very difficult to do, but if the 1b2 mark is set, there is a possibility that strong players will join the State and sabotage the State.
Proposed solution:
Add 800m-900m-1b marks to the setting
State:
All
Observation: the game has the transfer event yet also forces people to merge
Consequences: if people wanted a different state, they would transfer. Forcing merges does not help anyone
Proposed solution: stop deciding for states where they will go
State: was 737, got merged to 726, transferred out cuz that merge was bad just to be told to merge again. Current home is 716. Which it should STAY as
Reported on behalf of 149&1162.Scia
Observation:
Rescue Intel missions provide outdated rewards, specifically low-level troops. In some cases, players receive troops as low as level 1.
Consequence:
These rewards offer limited practical value. Completing the missions requires stamina, and the rescued troops must be upgraded using additional time and resources. As a result, the benefit of participating in these missions is minimal.
Suggested Solution:
Adjust Rescue Intel missions to provide troops corresponding to the highest troop tier unlocked by each player. This would increase the relevance of the missions and make their rewards more beneficial to overall progression.
State Number:
All state
This feedback has been reported on behalf of multiple players.
Observation: Players have observed multiple game preference ideas.
- A preference to acquire T13 troops before receiving plasma 18 in game.
- Some players are struggling to obtain polymerized plasma.
- Blue / purple frags like from intel cannot be recycled.
Consequences: Adding T13 instead of P16, P17, and P18 would be a better choice because older states already have fully upgraded T12 or units at a high level. Introducing the next tier of troops would give players fewer things to upgrade (compared to raising every building to new plasma levels), and I believe they would receive this idea more positively than additional plasma levels.
- Suggested Solution: As a suggested solution players would like to see the addition of a more powerful T13 Troop before the arrival of plasma 18.
- Players struggling to obtain poly are suggesting that the game experience would be more satisfactory if this item were more easily attainable.
- Suggestion in reference to the blue and purple Intel fragments is to make them gold instead.
States:
All States
Reported on behalf of state 719
Observation:
The state merger set for our state which is state 719, is not in the collective agreement with the players and the state has been doin well in events and player participation
The are also states that got their choices heard
Consequence:
Players get frustrated when they are not being heard on state mergers, while their state is the one in the merger. Also it looks as devs favour decisions from specific states. Players will quit the game if they are merged into a rather unhappy environment
Suggested Solution:
1)Let the be a survey with the players on whether they would want a state merger.
2)Create a simpler manner to communicate on state merger issues as we receive a lot of automated responses.
3) There should be equality in the voices from big spenders and not just a select few from their favourites.
State Number:
All state
Reported on behalf of Hun Chou:
Observation:
In the current version of Rescue Intel missions, players receive a fixed quantity of low-tier troops (typically 25, 50, or 100 depending on the intel color), regardless of their current progression or troop tier availability. There is currently no transparency or predictability regarding the level of troops awarded, and the results often do not align with the player's development stage.
Consequence:
The current structure gives little incentive to engage with Rescue Intel missions, as the troops received are often underpowered relative to the playerās needs. Completing the missions consumes stamina and may require further investment of time and resources to upgrade the rewarded troops. While receiving higher-tier troops (above the playerās unlocked level) may offer temporary combat benefits, it also presents a drawbackāthose units cannot be retrained once lost, making long-term use unsustainable for some players.
Suggested Solution:
Implement a tiered or batch-based Rescue reward system, in which the color of the intel defines a specific range of possible troop tiers:
Blue Rescue: T3āT5
Purple Rescue: T5āT7
Gold Rescue: T7+
This system allows players to evaluate the potential value of a Rescue mission before engaging.
To maintain fairness and balance, mechanics are proposed:
Allow Rescue Intel to occasionally grant higher-tier troops, as a tactical advantage, enabling players to engage in more challenging combat temporarily.
This solution improves reward relevance, maintains progression balance, and gives players more strategic control over which Rescues to prioritize.
Players will also learn about how to protect the high tier un-trainable troops through trial and loss.
State Number:
All states
Reported on behalf of Sauron
Observation:
The cool-down for sharing the coordinates has been an issue for the players while playing various events.
Consequences:
Due to the above the players are not able share the coordinates in-game at instant in crucial events like SVS because of the cool-down. Players feel fatigue resulting in decline in satisfaction.
Suggested Solution:
The cool-down for sharing coordinates should be lifted so that the players share the coordinates with others so that they take advantage of the time rather than waiting for the cool-down.
State number
All states```
Observation:
The low resource conversion multiplier for coal and concrete makes upgrading the MIGO central building difficult.
Consequence:
Players are unable to upgrade the building and collect rewards for three months, causing F2P players to fall further behind.
Suggested Solution:
Revert the resource conversion multiplier to its previous value.
State: All
Observation:
Many in game events are time-limited, causing difficulties for players who can't make it in time for them.
Consequence:
Players have a negative experience, forced to play at an inconvenient time or place.
Proposed Solution:
Events such as the Dino raid could be available throughout the day. This would not have a negative impact on the game, but would make life easier for many players
On behalf of Udham
Observation:
Behemoth crates currently offer fragments primarily for MK1 and MK2. For players who have already completed these levels, the crates provide little to no benefit.
Consequence:
Once players progress beyond MK1 / MK2, Behemoth crates lose their value and purpose. This limits engagement with the crate system and reduces motivation to continue participating in related events or using resources to obtain these rewards.
Suggested Solution:
Add MK3 fragments to the Behemoth crates to maintain their relevance for advanced players. This would ensure the crate system remains useful across all stages of progression.
Additionally, please consider specifically updating the āSeasonal Prizesā and āIntelsā sections. These often include a version of the crate that contains 3 fragments, typically awarded through the Behemoth Challenge event. Updating those crates to reflect MK3 options would make them more meaningful for players who have already completed earlier milestones.
**State Number: **All states
Observation:
SVS matchmaking is ridiculous. States with similar strengths should be matched. In every 3 svs we are matched with 2 impossible and 1 normal opponent and this is completely ridiculous. 1 time in 3 months we have a chance to have fun.
Consequence:
No one is having fun
Suggested Solution:
Only states with similar strengths should be matched with each other. Fix these stupid matchups.
State Number: All states
State merge
Observation: state merge is announced in addition to transfer. At least 3 merges have been cancelled after complaints yet others still go ahead. Nobody in 716 wants to merge in a state who merged 6 months ago (oct 2024) and became trailing again.
Consequence: We received feedbacks from players who will quit or stop spending at the very least. We predict that the new merged state will be trailing again in 6 months.
Solution
- stop the merge of 716 into 567.
- Investigate why 567 is not striving and remains trailing.
- Listen to 716, the way 719, 763 and 629/669 were listened too and had their merge cancelled.
State number: 716
Observation:
Before the voucher amount got increased, every player wether they participated in svs or not, was able to get the rewards from recuperation stage in svs. But since this voucher amount got increased, it's hard for players to use 10 vouchers if they didn't participate to help other players and unlock the extra rewards
Consequences:
Players can get less free rewards
Suggested Solution:
Decrease the amount of vouchers a player can give again or increase the amount of vouchers players need to get all troops back
States:
All States
Observation:
There have become so many items in the collection that finding the right one is sometimes just impossible. There are also problems with the island and manor. Statues need to be built so that they can be upgraded
Consequences:
Long search for the right and favourite item, an annoying waste of time
Suggested Solution:
Simple and easy solution, just make a section for the collection - Favourites. Players will be able to save their favourite items there so that they don't have to search for them for a long time in the future.
It would also be a good idea to allow statues to be upgraded regardless of their presence on the island or in the settlement. Because many people simply do not have space
Observation:
The "Instant Available" troops in the enlistment office are not always truly instant. Higher-tier troops require a wait period.
Consequence:
This inconsistency leads to player frustration and a sense of betrayal. It undermines trust in the gameās mechanics and negatively impacts the gameplay experience.
Suggested Solution:
Ensure that all troops listed as "Instant Available" are truly available immediately, regardless of tier level.
States:
All States
Observation:
Newer states progress through hero generations without any skips until they reach Generation 12. After this point, they are immediately pushed to the latest available generation, which can include 14+ generations of heroes at once.
Consequence:
This sudden jump floods players with too many heroes at once, making it overwhelming and nearly impossible to upgrade them effectively. The lack of gradual progression creates an uneven experience, discouraging player engagement.
Solution:
Adjust the generation skip system to introduce a more gradual transition beyond Generation 12, preventing players from being overloaded all at once.
States:
All States
On behalf of a player
Observation:
The players are offered the option between solo mode and duo mode in Survival Royal. It is evident that a large portion of the players want the solo mode. What is the point of letting us vote when the dev's is still going to give us duo mode.
Consequence:
Because so many players does not want the duo mode, it is difficult to find marches and the event becomes less enjoyable.
Solution:
Just give the players what they want, solo mode. Remove the automatic mode switch from the rules.
State:
All states
on behalf of RetroJackets
Observation:
You can only send to collect one glory/valor supplies at a time.
Consequence:
This can become annoying and time consuming considering you can collect up to 15.
Solution:
Allow for multiple marches to collect the supplies at the same time.
State:
All States
on behalf of Wisteria
Observation:
Jungle gems event, 6 hour idle timer is too short and is now affecting real life since the event is so often now. They are either staying up late to collect maximum rewards or waking early to collect.
Consequence:
Players feel they are being sabotaged as they either miss maximum rewards because they are asleep, or they miss out on the healthy recommended amount of sleep, to wake up to collect after 6 hours. This is starting to affect the players health especially since the event is more frequent and not everyone can fall straight to sleep after logging off
Suggested Solution
Remove the 6 hour idle timer and let rewards accumulate so the players can collect at any time that is reasonable for them
Observation
State transfers can make a state stronger or cause lots of unhappiness, toxicity and quitting due to bullies. In our state one person attacked every f2p/mid spender just to boast of his kill rank under the guise of blaming everyone else for his actions , this is not the 1st nor the last time this will happen to a state but something needs to be done as a protective measure to protect players from a bully
Consequence
Many players quit or loose the enthusiasm to do any thing else but log on , most state members will transfer out so a once active state/home will now be a wasteland and the spender will of course be left behind because no state will want that player and in a dead, boring state maybe they will quit as well or wait patiently for another merge and to go back to their old ways zeroing everyone.
Solutions
Yes we have shields but according to numerous feedback it isn't enough offering 24 hour shields for bios and a state is stuck for 3 months with an unpleasant game experience and worrying about being zeroed for being 5 minutes late to bubble back.
Offer longer shields, and better ways for members to help each other when zeroed like troop donations and large resource transfers.
When a player attacks their own state repeatedly espicially when attacking significantly lower players , let the victims not be able to be raided till nothing is left , let an automatic bubble go on to players after a certain amount of attacks . This will help ensure players to be able to tranfer with a good account instead of almost nothing.
States
All
On behalf of Spam da planescape
Observation:
Players often lose track of their total spending because purchases are made incrementally and are not aggregated in a visible way. Small, frequent transactions can feel insignificant in isolation, leading to a lack of awareness about the cumulative amount spent over time. Without clear visibility, players may unintentionally overspend, as the gameās interface prioritizes convenience over financial transparency.
Consequence:
This lack of transparency can result in financial strain, regret, or frustration when players later realize how much theyāve spent. It may also erode trust in the gameās developers, as players feel manipulated into unchecked spending. Over time, this could lead to decreased player retention, negative reviews, or even regulatory scrutiny over predatory monetization practices.
Suggested Solution:
The game should introduce a "Total Spending" tab, loaded prominently at the start of each session, displaying the playerās lifetime expenditure in clear, bold text. This feature would foster transparency, allowing players to make informed decisions about future purchases. Additionally, optional spending limits or periodic reminders could further promote responsible spending, improving player satisfaction and long-term engagement.
State:
All states
Observation:
we transferred in October and got split. So both parts of our alliance built up a new alliance to play together for transfer in December. It worked out and we are all together since December. But since then our Koth matches are ridiculous, since our alliance havenāt played Koth in the last 2 years we started against alliance with their over all power lower then the bp of our 5-10 strongest player.
Since December we WON every single Koth without even fighting. Either opponents see our BP and only assign one player or wrong timing or so. But every time an opponent tries to even our third marches smashes them. Thatās pointless, frustrating and nonsense.
Consequences:
our whole alliance and sure our opponents lose the interest to even play Koth.
Solution:
fix the matchmaking and make sure that even in the brackets the matched alliances at least matches a bit each other. This time it was upper bracket and the overall Bp of the 3 alliances were:
19.38 B
98.83 B
236.44 B
In which world this could even be called matchmaking? Thatās lotteryā¦
Observation: State merge is announced for states that do not need or want to merge. 653 worked well in any events, we have high inflow for every transfer and now we are facing a strong merge opponent again. After the last merge, many players stopped because it was not a good merge. In the meantime, 3 merges for the same round have been canceled !!! Super whales are treated preferentially and other players are suggested that their opinion is worth nothing. 653 does not need a merge, no ultra strong counter that may kill the state again and we have to rebuild from scratch !!
Concequences: Players will delete sos again because the decision of some super strong players can kill a state. The joy of the game is taken away by such senseless decisions.
Solution: Cancel Merge 653 with 685 !! At best, don't let this merge take place and look carefully which states are dead and need a merge. If we want to have another state we use transfer.
State: 653
On behalf of Spoody...
Observation: Trying to get a gold fish by refreshing is alot time consuming and tiring process especially on particular slots.
Consequences: Players feeling tired and frustrated with the time it takes to get gold fish and alot of tapping in refreshing which makes player tired and annoyed.
Solution: Add a auto refresh button to find gold fishes.
States: all states.
Observation:
There are alerts in the game that are very annoying. Sometimes logging into an account where you haven't been in a while will start to annoyingly close all the update notifications that pop up.
Consequence:
Annoying alerts that sometimes can't be skipped, making you want to close the game. Becca who wants to talk to the player every time at the most unnecessary moment
Suggested Solution
Add a button - Disable Notifications. Let everyone can choose for themselves if they need it.
on behalf of Wika
Observation:
We can't recycle Statue Permits. Some we can recycle sometimes but only into a very low amount of skin tickets
Consequences:
Players get frustrated if their backpack keeps getting fuller with Statue permits even after maxing them
Suggested Solution:
Give us the option to recycle them into something players actually can use or trade them into Statue permits we don't have max yet
States:
All States
Observation:
There is a huge amount of events ingame at same time and most also end at same time. Just today we had 7 events and 2 passes end
Consequences:
This takes up a lot of gaming time for all players and can get very annoying
Suggested Solution:
Decrease the amount of events ingame at same time or at least stretch them out and don't make them end all at same time
States:
All States
Observation:
Skin Store doesn't refresh often enough
Consequences:
If players want a certain skin, they often have to wait months till it appears in skin store
Suggested Solution:
Refresh Skin Store once a week or add all available skins in Pearl store
States:
All States
Observation:
The fishing eventās animations make it difficult for players to see what they are trying to catch or purchase in the shop. Additionally, the shop closes as soon as the event ends, preventing players from using leftover bait or redeeming rewards.
Consequence:
⢠Players struggle with visibility due to distracting animations, making the event frustrating.
⢠Unlike other events, the shop does not remain open for an extra day, leading to wasted bait and unclaimed rewards.
Suggested Solution:
1. Allow the event shop to remain open for 24 hours after the event ends, giving players time to use leftover bait and claim rewards.
2. Adjust or provide an option to disable fishing animations to improve visibility.
States:
All states
Observation:
several states are complaining about migration rating bug to their state. The limits set by governor to maximum somehow did not apply for these states. Customer service response is : Governor fault even though the governor is the one sending tickets as set
The transfer event themselves.
Customer service does not respond or even acknowledge our tickets anymore, and when they do they try to blame for bugs people. They require more videos more evidence on any bugs. Expecting us to record whole game at all the times.
Consequence:
Players are annoyed by lack of communication from CS, expecting top notch customer service that is not delivered.
Many of us was counting on this transfer expecting our friends to join state ( which now they canāt do because of some stupid stuff )
We are feeling ignored over and over again. In effect people feeling fed up not willing to play anymore.
Suggested Solution:
improve customer service and helpdesk.
Stop asking stupid questions when we are reporting bugs and suggest to reinstall game as a solutions ! Fix the bugs that are existing in game.
Introduce 48h response time for customer service and bug related issues.
States:
All states
posting on behalf of SilveR
Observation:
Players often get confused about the actual last day of events, making it difficult to plan properly. With so many events happening at once, itās easy to lose track of deadlines.
Consequence:
⢠Many players miss the final day to claim rewards or use event currencies.
⢠The lack of a clear indicator adds unnecessary frustration, especially for long-time players.
Suggested Solution:
1. Add a red countdown timer to clearly show when an event is in its final day.
2. Keep event stores open for an extra day after the event ends to allow players time to redeem their rewards, including the Doomsday store.
States:
All states
Posted on behalf of every state.
Observation:
Server maintenance and downtime, interferes with event timers such as jungle jems, fishing challenge, mining and pinball events.
Consequences:
players miss out on timer rewards and progression regardless if they collect early or not.
Suggested Solution:
Give every state 6 hours worth of timer rewards in the mail after the maintenance has finished so players dont lose progression.
State:
All states.
Observation:
Why is there a server maintenance when we have events like JG which rely on idle rewards?
Consequence:
The idle rewards are maxed but you canāt claim them and now loose valuable items. This is frustrating because when you spent money before every item and hour counts.
Suggested Solution:
- Give us the items for the maintenance time
- time your Maintenance windows so that they align with idle rewards events
State Number:
243
Observation:
In the Seasonal Prizes event, players have the opportunity to win the largest prizes in the prize pool multiple times while these prizes are limited.
Consequence:
The 1st players who log in have every chance of winning all the prizes while the chances decrease for players who log in later. So players who connect 1st are at an advantage and in addition they have the opportunity to win the jackpots several times, thus further reducing the chances of players who connect later.
Suggested solutions:
Make it so that players can only win the biggest prizes only one time OR set the prizes unlimited so that every player has the same chance of winning, no matter what time of day they log in.
State: ALL
Showdown R4/R5 admin control
Observation: team members are awful at joining the correct lane, some don't read instructions or read messages to change lanes.
Consequence: R4s and R5 have to spend a lot of time requesting members to move lanes and not all read = Poor performance at showdown and frustration of R4/R5.
Suggested solutions: allow R4 & R5 ability to move members individually to different lanes as they see fit.
Result: less frustration all-round, time saving for already stretched R4/R5
Observation
Being muted effects players by not being able to talk in dms or even just allaince members dm. Our state members were muted constantly even for innocent conversations among each others and felt victimized (just wishing ppl a happy Eid or asking somone about their day etc resulted in thumbs down reactions by certain people ). Granted some of my mutes were justified which is not my issue cause I am totally fine saying what needed to be said . I have seen state members saying they were muted for basic and innocent conversations , when they share screen shots, no insults, no harsh words , not anything negative yet muted .
Consequences
Many actually felt victimised because they reported people when they were directly insulted or reporting a farm which was mocking cancer patients , most times faced no consequences. People on Migo and state spoke up agaisnt the cancer patient account feeling traumatised or bad memories arised from it yet we were told no violations happened , it was only certain players who got muted constantly
Solutions
Be more transparent with mute reasons or why the other player didn't get muted so that we can actually see if it was justified . Cause people got muted for basic and innocent conversations and people deserving it didn't.
Let muted players be able to talk privately to allaince members or for the very least the R5 and R4s unless reported by an allaince member that the problem was internal .
States
All
On behalf of 149&1162.Scia
Observation:
The new Full-Screen Stickers feature allows players to trigger special visual effects in game, visible for many minutes to anyone. These stickers are unlocked through festive ranking rewards.
Consequence:
While visually appealing, the feature may become disruptive for some players. Having full-screen animations appear, especially on top of existing full-screen pop-ups (e.g. offers)ācan feel overwhelming. Players have reported that these effects slow down gameplay and reduce accessibility, especially for those on lower-end devices or who value minimal interruptions.
Suggested Solution:
Introduce an option to disable or limit the visibility of full-screen sticker effects in the settings menu. This would allow players to enjoy a smoother experience, without being forced to view effects that may not be relevant to them. Keeping the feature optional would preserve the fun aspect for those who enjoy it while respecting those who prefer a cleaner interface.
**State Numbers: **
all states
Observation:
Players stuck after transfer.
Consequence:
Players that did state transfer as group but half of the group was left behind because status changed to leading state cant go back.
Suggested Solution:
Give them an option to return back to the state where they came from at 50% of the amount they used to do the first transfer.
State number All states
on behalf of State 907
Observation:
The amount of shackles a governor has for 2 weeks is way too low and they also don't last long enough
Consequences:
Players especially in war states or with trolls suffer and potentially get zeroed
Suggested Solution:
Increase the amount of shackles a gov has and make them last long
State:
907 and all other states
On behalf of a player:
Observation:
The other platforms used to play the game are not maintained to the standard of the funplus SOS download site , steam download has errors and found not able to add account profiles ones downloaded
Consequence:
players get frustrated if the other platforms that are recommeded or linked to play the game have errors or are unable to be used but the game is being put on this systems/platforms but not maintained in being updated
Suggested Solution
1)Have this platforms on the same standards as the funplus sos downloads and updated regularly
2)create links on the SOS website for this platforms if they are recommended to play the game
State: all states
Observation
Time for a repeat about banners. Banners are horrible for tempest arms. I don't care who got an ultra rare skill. Nobody cares. That person is 15 states away and not in my bracket. Do. Not. Care. Lose them
Consequence
Screen is taken up by useless messaging and the only consequence is annoyance. You may think these push people to try harder with TA. They don't.
Suggested solution
No banners. None. Get rid of them and stop adding them to ANYTHING else. We hate them.
If people want there can be a "share to state chat" that is off by default that people can use if they wish to brag. Anything more than this diminishes game experience.
While you're at it, kill all the other sodding banners too. Except the alliance noticeboard.
Please keep this channel for feedback reports. Chatter can be done in #š§ļø±general
posting on behalf of BarnOwl2525
Observation:
Managing trucks, troop training, and mining requires multiple manual actions, making the process tedious for players.
Consequence:
⢠Players find it frustrating to claim and send out trucks one by one.
⢠Repetitive tasks take up unnecessary time.
Suggested Solutions:
1. Add a āClaim Allā and āSend Allā button for trucks, troop training, and mining to streamline the process.
2. Implement a āClaim Allā button for all tasks that require multiple clicks to collect rewards, reducing unnecessary effort.
States:
All
posting on behalf of Lone
Observation:
There are not enough Level 7 Crystal and other high-level mines available, making it difficult for players to gather resources efficiently.
Consequence:
⢠Players struggle to collect the necessary resources for upgrades.
⢠Increased competition for limited high-level mines creates frustration among players.
Suggested Solution:
1. Increase the number of Level 7 Crystal and other high-level mines to ensure more players have access to them.
States:
All
Observation: Devs take one sided decisions and stop events prematurely wasting players' time and resources like MIGO cancellation.
Consequences: Players invest a lot of time, resources and even money on trying to obtain maximum rewards and outcome the devs cancelling events prematurely and not even giving the players the rewards they earned like in MIGO. They leave players high and dry then don't even bother rectifying the situation or responding to players' requests. This causes a lot of distress and reduces engagement. Also results in bad opinions about the game and devs.
Solution: if you're going to cancel events then at least give the players the rewards they've earned as a bare minimum. Devs don't even do that so no chance they'd even compensate players for the inconvenience. Players make the game last so treat them properly.
States: All States
Observation: Group messages are a massive pain for alliance leadership since we get āreboundā notifications when it sends.
Consequences: Each time someone sends out a group message to the alliance, their inbox gets flooded with dozens of notifications for unread messages. For some reason the game notifies us that the message we just sent is a new message from each player and we have to clear each one manually. It takes over 10 minutes to clear an inbox each time a group message is sent and causes R4ās and R5ās to miss actual important messages if the time isnāt taken to manually clear each one.
Solution: either fix the messaging system so the messages we send out donāt show up for us as new messages from each player or make a āmark all as readā button so we can easily clear them.
submitted on behalf of cay_cay
Observation:
During frenzy officers only 1 rally is able to be joined.
Consequences:
When multiple players are running frenzy officers, they can not help out their team which makes some not get full rewards.
Suggested Solution:
Instead of the minute button, change it to where you can join multiple rallies at once.
State:
All States with this event
Reported on behalf of a player
Observation:
Unnecessary messeges in state chat or alliance chat from the boost store( see attached picture)
Consequences:
it disrupts the flow of conversation in State/Alliance chat.
Suggested Solution:
The rallies were taken away after they are completed. Can we do the same with this? Once the limit is reached, they can dissappear.
State:
1030 and any state that agrees```
Observation
Multiple feedback on the lack of level 6 fiends and level 7 and 8 dreadbeasts. A new update and level 6 fiends are still so scanty and most need to be manually found and I would assume when migo starts back the same will be for the dreadbeasts
Consequences
Frustrating gaming experience for the most basic thing in game that we are required to do daily
Solution
Listen to players and increase the amount and the spawning rates of high level fiends and dreadbeasts
States
All
On behalf of Mafiaboss
Observation:
The current interface about rss in backpack and others requires players to click repeatedly to use individual resource (RSS) items when it is not a low on hand situation. The previously available "Select All" or batch-use option seems to be missing.
Consequence:
This results in a time-consuming and tedious user experience, especially for players with large quantities of RSS items. It reduces gameplay efficiency and may cause frustration, particularly on mobile devices or for those with limited playtime.
Suggested Solution:
Reintroduce the āUse Allā or batch-select feature in the backpack and in all rss UI to allow players to consume resources more efficiently. This simple quality-of-life change would greatly improve usability and streamline resource management.
States:
All
on behalf of a player
observation:
The fragments crates of hunting the hunter event still offering Travis crates which is useless to the players that most of them have Travis as general.
consequence:
Players feel upset to get useless rewards and un necessary fragments that can not be recycle .
solution:
Change the fragments rewards crates to current gen heroes fragments.
State number
All states
On behalf of a player
Observation: The events are all meaningless cash grabs with no end game or purpose.
Consequence: Players feel a disconnect between the basis of the game and the irrelevant events which seem to be geared towards fleecing players and punishing free to play players and only catering for whales.
Solution: Stop being greedy and value your players and give them a decent game with decent events and rewards. If you keep players happy they'll automatically feel motivated to make purchases not forced to make them through psychological manipulation.
States: All States
On behalf of a player
Observation:
The stores are too expensive
Consequence:
Prices in the store's: alliance store, weekly deal's, biocap store, vip store, skin store, honor store, showdown store, are way too expensive. It takes forever to accumulate enough coins/tickets to get the items form these stores .
Solution:
Reduce the cost for the items in the stores, or increase the amount of coins/tickets we get as rewards for these stores.
State:
All states
Observation
Troll squad makes no difference and is outdated yet still very expansive to complete . Finishing troll squad is basically for a sense of completion
Consequences
Outdated/ obsolete / things that won't make a difference to f2p agaisnt a spender is still incomplete and takes way too long to complete, it may seem silly to spenders who completed years ago but making it extremely easy to finish now will make f2p happy to have a sense of completion .
Solutions
Make troll squad frags extremely cheap just for f2p to see the set finished.
Yes I know it is in the weekly store but with other useful things and the high cost of those frags many players are still struggling to finish it.
States All
Observation
"Your settlement needs you " is a notification that we get for no reason and if there is a reason I and many players do not understand it . All my dailies are done, I am gathering, no max idle rewards so as far as I can tell there is nothing to do so why the notification ?
Consequences
It is simply an annoying notification for many people
Solution
Just stop this notification
State
All
On behalf of a Diddly
Observation:
Currently, players who gather resources and return shortly before tile completion have no efficient way to maintain gathering continuity. Unlike the "Mine Reoccupy" skill available during MiGo, there is no gathering equivalent outside of that event. Players must either recall early, which is unfair to others, or let the gathering finish and manually resend, often requiring inconvenient timing (e.g. late at night or early morning).
Consequence:
This creates unnecessary friction in regular gameplay, particularly for those with limited availability or fixed schedules. It discourages efficient gathering and may lead to resource loss, lower engagement, or even unfair competition in tile availability. Players lose out on maximizing gathering time, especially during nighttime hours.
Suggested Solution:
Introduce a "Gathering Reoccupy" feature that functions similarly to "Mine Reoccupy". Upon activation, it would:
- Instantly collect the already gathered resources.
- Refill the tile to max capacity and reassign the troops to continue gathering without needing manual intervention.
- Be available outside of MiGo and universally accessible to all players, not as a limited event skill.
- Be implemented as a permanent economy skill, unlocked via the Economy Research Tree or relevant skill pathway.
- This addition would promote convenience, fairness, and continuous engagement for all players across all states ā especially those who play more casually or have limited login opportunities.
**State **
All
Observation:
With using one click for one input
Consequences:
the mouse on Players will effected ( left click )
Suggested Solution:
add click and hold, for many item use
States:
State 1353
submitted on behalf of State 907
Observation:
Only some events have a claim all button
Consequences:
Players get tired of constantly having to tap everything to claim rewards
Suggested Solution:
Add for every single event a claim all button
State:
907 and all States
On behalf of a player
Observation:
The settlement is becoming too overcrowded
Consequence:
As time goes by, we get more and more events that gives more and more buildings which result in the settlement becoming over crowded.
Solution:
Allow us the option to hide the buildings we don't always need. Such as the enlistment office, blast shelter, training camps, and the broadcasting office. The same way we are able to hide the command station.
State:
All states
Observation:
At some point you were able to at least buy speed ups in the boost store.
Now this has been removed and you can't buy anything there as f2p.
Consequences:
Again another store that favors spenders and is useless for f2p players
Suggested Solution:
Add at least a few options, even if it's just speed ups, for f2p players to buy in the boost store
States:
All States
submitted on behalf of a player
Observation:
Unable to rotate buildings/statues in the settlement. They all go in one direction.
Consequences:
Players feel like they can't decorate their settlement efficiently.
Suggested Solution:
Allow RSS buildings to be hidden. We don't need 4 each and allow rotation of buildings so people can be creative with their settlements
States:
All States
Observation:
before the last update the chat showed a tiny golden number, letting us know that there were new messages. Now there is no number, no info, nothing!
Consequences:
Player miss informations, officers and many more. Thatās annoying and no one can expect that I scroll manual the whole day the chat in case there is a new message
Solution:
bring back that tiny number
States:
583 & all other
Observation:
When a Frenzy Officer rally is full you have to wait until the countdown ends.
Consequences:
Doing your daily officers takes an unnecessary amount of time.
Suggested Solution:
Let the rally start as soon as it is full, so players can start the next one. Also would be nice to join more than one at the time.
States:
All States
Observation
Troll accounts, our former state was laden with them , the player used them to put names of other players or to make himself look like he was being attacked when they all were him . We didn't have issues with them since no one cared for his attempts to troll except for one because it affected a bunch of players due to the name and picture which was a cancer patient pfp and its name, he still logs on to his alts even though he transferred
Consequences
Players expressed empathy when he was trolling because they didn't know it was him but those who knew felt hurt, sadness and traumatised feeling they were mocked. The thing is even though he didn't directly insult people he made a mockery of the disease so the account reports were always "No violations were made" even though the account literally made someone cry for her partner who died from the disease . Sometimes a picture or message can be worst than an actual insult
Solutions
If an account is made for trolling or used for trolling it is easy for the devs to track down activity and log ins so if Players report it to be offensive of some aspect of life via their picture ,,name or comments it should still be taken very seriously and a permanent bann if proven to be a troll account and if it is an active player they should get a warning to remove the offensive material .
Also more transparency will be welcomed on reporting players on why no action was taken .
States
All
Posted on behalf mr.k7060
Observation:
In older states, some events (such as Behemoth Trials) keep giving blue and purple frags as a reward.
Consequences:
Players receive redundant rewards.
Suggestion Solution:
Replace the frags with potions.```
Observation;
RR matching system is way off pairing weaker alliances vs stronger alliances constantly
Consequences:
Nobody wants to do normal RR unless for migo or DD just to get participate task done
Suggestion:
Fix the raid score to make things more equal. I see players weaker then me having higher scores, needs to be tweaked and reconfigured/reset or remove completely and new system put in place
Observation: People canāt play events because of the random times.
Consequences: Unfair matches. Boring battles.
Suggestion: STOP random time registration!
Observation
Player has a feed back and or Suggestion that seems like a good idea for the new states and the up coming states
Consequences
Player is requesting that this would be a good idea for the newer states or the up coming states that there should be like a Non-Aggression for the first 15 to 20 days to let the new players to learn the game and or to get ready to build and that this player said
Solutions
Non-Aggression for the first 15 to 20 days to let the new players to learn the game
States
All
Observation:
There should be a unicorn pet
for the infantry heroes which is affordable to get and enhance well.
Consequences:
There are not enough Pets currently and they do not appear in the actual battle replay
Suggested solution:
The unicorn pet for infantry heroes should strike a balance between free and spending a bit of currency for example in events to gain capsules. Pets should also be animated in battle replays the same way troops,tanks,aircrafts etc are.
States
All
Observation:
In RR there are 2 types of water. Water that you can loose again when you loose the building and water you can't loose again that you gained trough tanks.
Nowhere you can see though how much of your water is from buildings and how much from tanks
Consequences:
It makes playing rr especially in close matches harder
Suggested Solution:
Add a tab that shows how much water we gained from each kind
States:
All States
Observation: Devs have been well aware about the issues concerning trucks/train. In the wilderness if you wish to raid a truck/train you will atmost have to make 3 to 5 pit stops at different states or at the borderline of two states. It has been noted that if you click Go to raid a truck/train while inside the settlement it will take you instantly to the spot so it can be raided.
Consequences: Players are tired of having to click 3 to 5 times or maybe more before reaching the destination to raid a truck or train and having to be told it is a bug when devs have purposely done so without any plans to fix it.
Suggested Solution: Players are tired of hearing Devs saying they are planning to fix the issues of when clicking Go you are not stopping at any other spot. It has been well over 3 months and we are still dealing with this issue. Rather change the way in which a player can raid a truck/train, provided below is a screenshot of the options; replace the Go button with a Raid button to make things easier and smoother.
States: All states
Observation:
The Pearl Store currently does not offer potions and capsules to upgrade heroes.
Consequences:
Players have limited opportunities to upgrade their heroes.
Suggested Solution:
Increase the availability of potions and capsules in the store and ensure they are reasonably priced.
State: All States
Observation:
Some events rely on legendary frags, which are now obsolete for most players, particularly after Gen 12, when conversion is no longer possible.
Consequence:
Players are unable to earn rewards or must upgrade unused heroes just to complete event tasks.
Suggested Solution:
Remove legendary frags from event requirements.
State:
All States
Observation:
Showdown store hit the new low with adding Martha frags in states that have Gen22 heroes. Gen6 frags in the states that use Gen 22 heroes. What's the point of these frags if characters is useless after 4-5 years of playing?
Consequence:
Event store becomes even more useless than it was before with speed ups being replaced by outdated hero frags.
Suggestion:
Add relevant items to the store at fair price: more speed ups, potions, plasma, poly, behemoth parts, squadron parts, etc. MAKE THE STORE USEFUL!
Observation:
No Dreadbeast, Spiked Titan and Spiked Creeper spawns in Sands of Decay MIGO.
Consequences:
Disparity of earning rewards compared to other states in our pool resulting to imbalances of MIGO and crystal levels.
Suggested Solution:
Fix it now please. Last MIGO, we have no Dreadbeast for 3 weeks until it got fixed.
States:
1283 and neighbouring states
Observation
potion and hero item crates missing
Consequences
we can't buy them and items nowhere to get
Suggested Solution
add back again
States
guess all
Observation:
Gen18 is the latest hero Gen at the Weekly Deals store for a good few months now, people who have older heroes from those now/lately available struggle to upgrade their heroes from later Gens like 19 or 20 where this store is one of the best sources for hero materials since hero capsules got introduced there, Value Vouchers and Rayās Place are really good but arenāt enough by themselves if mainly focusing on certain heroes but wanting to also get some other in better progress while the store is outdated
Consequence:
- People who want to get heroes from Gen19 or 20 done further struggle as those arenāt present at the store, struggle with limited to them available sources for capsules
- Itās annoying to see the Weekly Deals store with no update or changes being implemented for a good few months now, people get annoyed seeing Gen18 being the latest there while itās no longer used for a while and have been expecting the store to show capsules of heroes of Gens 19-21 since
Suggested Solution:
Update the store either to the previous Gen or the third last Gen with every new hero Gen release. For example we just today got Gen22, which means that the lastest Gen at the store should be either 21 or 20
State number:
699/All limitless states
Observation:
Many players complain about the lack of space for the constant addition of decorations, statues, etc. The need to demolish some things to build others they need to upgrade.
Developers constantly preach in every update they strive to make the game experience more enjoyable, but the devs do absolutely nothing about it. This is very annoying.
Consequence:
The process is annoying, time consuming.
Devs not following what they preach make them a hypocrite.
Nobody likes hypocrites.
Solution:
Remove the limitation in the vip store for the mansion cards. This will allow players to unlock a ton of space to build decorations.
||Most every Memorial statues on the island is 8Ć8 and can hold a total of 64 (with island skin)
In the mansion at max floor level 1, it can hold 100||
Observation :
Enlistment duty rate:
- Most do not understand how it works
- the few who understand how it works realize, a larger hospital capacity makes your duty rate worse
- for the very very few people who figured out the formula see consequences below
Consequences:
the formula for calculating duty rate discourages and negatively effects players from increasing their hospital capacity.
The formula is backwards.
Player growth should NOT negatively effect an aspect which will only get worse with time as more levels are added to the game
Solution :
Flip flop the 2nd portion of the enlistment formula.
which will encourage player growth and stop the thousand feedback and complaints about a low duty rate.
Observation :
Developers preach to give players a more enjoyable gaming experience but their actions often prove otherwise.
Players have requested for years for certain events that are time restricted to have the time restriction removed - events such as : annihilation awaits, path of water, and several others.
This is a global game, meaning 24 time zones, different sleep and work schedules, different times for the availability for some events. This is not a game with people living in the same country under the same roof.
Consequence :
Many players are not able to participate in certain events because of the time restrictions that do not need to exist.
Players faith in the developers to follow through with what they say is possibly at the lowest it could ever be.
Solution :
Remove the time restrictions for many of the events
Observation :
Im just going to get this out of the way since I'm willing to bet it hasn't been fixed since we first complained about it the first season š¤£
- Train conductor in nexus
- I have to exit nexus to claim survivor royale ticket
- Some events have a lock symbol when inside nexus
Consequence :
- Train fails, nobody gets rewards.
- This is quite annoying considering I can claim many events rewards. Leave nexus, claim ticket, have to wait 5 minutes before entering nexus again.
- Those events can be accessed through other means
Solution :
- Being inside nexus should not effect this
- This should not be effected. Let us claim it without having to leave.
- Remove the stupid lock symbol covering up events because we are inside nexus
Observation:
(Some items in Honor Store requires to win 12 matches in KOH: Tier Matches )
Consequences:
(Negative. There are 100 players in alliances and only 30 of them can participate in your "Tier Matches", rest can forget about any chances in your scam. Even if alliance will rotate players to give them opportunity, this is far too long for anything in this game)
Suggested Solution:
(REMOVE "Win 12 matches in KOH: Tier Matches" requirement in Honor store )
Observation :
Most players prefer survivor royale solo
Some players prefer survivor royale duo
- voting is dumb when the devs could offer both each appearance
- devs preach for a better gaming experience, but some players waiting 4 cycles before they get their preferred method does not seem like a great gaming experience to me.
Consequence :
Some players do not participate in their non preferred choice. They have a lot of saved tickets that will consume a major amount of their time to use them while they can before the event disappears for another 2 months. It's absurd to have to wait 2 months for your preferred choice when devs could flip a switch and make both appear.
Solution :
Have both survivor royale modes appear each appearance.
Observation:
At Hero Appointment thereās a limit of weekly exchanges for service badges which honestly is unnecessary and causes certain players more difficulty than it may help others
Consequence:
- Players eventually reach the point where tactical guides no longer can be used for upgrading slots while they keep obtaining them. At that stage only service badges can be used and between others obtained via exchanges from tactical guides at the exchange menu. Sometimes people end up having many tactical guides which could let them have a nice few service badges that are necessary especially to upgrade the positions
- Weekly you can get max 3 service badges from exchanges, with the amount of needed badges with every upgrade this makes it difficult for players to obtain enough of them while at other sources they do cost a good bit which in turn slows down the potential player growth. Weekly limit at exchanges doesnāt make it any easier and the further player gets with upgrades the tougher each upgrade becomes as it requires more material(s)
- When tactical guides are used in exchanges people often get no points for them, those who no longer can upgrade slots feel excluded and that their effort put into gathering and exchanging to finally get service badges was wasted. This frustrates players who are trying to put effort in getting service badges while certain events are ongoing
Suggested Solution:
- Remove the weekly limit for material exchanges at Hero Appointment, especially for service badges. Let people do as many exchanges as they need to without any limits there
- Add a few service badges for reasonable price in Weekly Deals store, people who struggle to obtain enough of them could have this store as their another easily available source
- When tactical guides are used to exchange for command manuals and then to service badges, make those tactical guides also provide points in events like Power Play or Journey to Glory especially if players no longer are at stage where they can use them for upgrades, so that they donāt feel excluded and could feel rewarded for the effort put into service badges via exchanges
State number:
699/All states with this feature available
Observation
Many games has a twerking emote, they add an hilarious edge to any game
Consequences
Many of us feels the stickers in sos are lacking, just looks bad , ugly or just badly designed
Solutions
Let us do a survey or give feedback on stickers that we want both characters and actions.
States
All
Posted on behalf of SID...
observation:
Hero potions and hero item crates have been removed from weekly store, it was one easier way to obtain the potions and items crates from since the removal of hero challenges which caused players miss out on big amount of potions and the items crates.
consequence:
Players are affected by this action as there is not much of options to obtain the potions and items crates from to be able to upgrade the heroes as F2P, its slowing players progress down for their heroes upgrades which is bringing a huge disadvantage between F2P and P2P group of players.
solution:
Bring the potions and items crates back.
State number
All states
observation: Purple item crates for hero books have been removed from the weekly deals store.
Consequence: Player still want to collect purple hero book items for previous heros and general items. Especially for all the hero generations that were skipped and released all at once.
Solution: Put the previously available purple hero book items back in the weekly deals store.
state: all
Observation
Settlement relocation effects , granted the standard effects will be less in quality in terms of design and length,, the effect should still be properly visible , some of them I have noticed the settlement goes ontop too fast and the details of the effect isn't seen at all in the game itself
Consequences
Players may not want to use an effect because of how it actually looks when being used , they buy it thinking it looks amazing or worth spending on but then it looks off
Solutions
Make sure each effect, the details of the effect is shown properly not that it looks great as a preview and in game looks off or barely scene
Have previews showing the effect as well as how the settlement looks during transportation or just at transportation because this is how it will look .
States
All
On behalf of a player
Observation
The hero search in the hero precinct still offers out dated hero's frags/ hero materials.
Consequences:
Players uses the search maps in hopes of getting useful items for their current hero's. While for the epic search, it does offers some items for current hero's, it still provides out dated hero frags/ materials. And the advance hero search maps only offers out dated hero items, nothing to help players with their current game lvl. All of these irrelevant items is a waste of maps.
Solution:
Remove the old hero frags for the list of possible rewards as the states gets older. Replace them with frags, capsules and completion potion for the more resent hero.
State:
All state
Observation
Enlarging the level 6 fiends is a welcomed change for manual searching, please make level 7 and 8 dreadbeasts to stand out on the map as well
Consequences
This is a step forward if we can't use our radar but just needs to include the 7 and 8 dreadbeasts
Solutions
If level 7 and 8 dreadbeasts are added to stand out ,,please change them by desighn so that it does not hinder colour blind people. A simple change of design or a,number on them will be fine
States
All
Observation: I just did the daily 150 spins in Rays place and received 8 new hero crates. That is an abysmal number!
Consequence: F2P and low spenders are not able to keep up and advance new heros.
Solution: guarantee a number of new heros crates with 150 spins in Ray's place. It should be at least 15, preferably more.
states: all
Observation:
So as we are now in a Nexus period, here I am again to ask that the ridiculous situation of tower states in AD be addressed. States without towers, matched against states with, it's bizarre and utterly ridiculous.
Consequences:
Well guess. You leave non tower states virtually no way to win. We scramble, weekly to try to block our hives. With every frustrating effort in the world, it does not compensate and being a good alliance matters not at all, because of the gross unfairness of the game. You base every reward on this event, then basically make it so it is very difficult even to place. R5s are sick of it and you will lose spenders because of it.
Solution:
I offered several ideas last time. Sigh.
State 133
Observation:
In the new story missions, we get completion chips for completing levels. We havenāt needed these chips for a few generations now as the heroes come with max completion level.
Consequences:
Players get frustrated as the story missions are time consuming and the rewards donāt match the effort and time invested.
Solution:
Adjust the rewards and hand out useful items instead of giving us stuff that will only end up clogging our already full backpacks.
State 1043
Observation: The new hero generation has not been added to the hero search in the hero precinct.
Consequence: Many players collect maps to search for new heros when they get released. Now they are not able to do this.
Solution: add new heros to the hero search asap.
states: all
Observation: the Effortless Progress event lasts only 5 days. Also, as far as I remember, they wanted to make it 7 days, but there has been no change so far
Consequence: Because of this, the Effortless Progress does not cover the entire duration of Survival of the Fittest
Solution: increase duration of Effortless Progress to 7 days
states: all
observation : resonance heros recycle rate is creapy
consequance : is not that a scam ? when you still need general resonation frags to upgrad daryl but you can only get 200 biocaps when you want to recycle 19 daryl fargs. and what about the other hero you can only exchange hero to get those usless blue pearl when no shop for them is available
thatss why some spenders stop spending.
no matter how much you spend on a hero or somthing soon or late it become usless
solution : let us recycle resonation heros to general resonation hero frags not to a stupid amount of biocaps or other usless things
submitted on behalf of player
Observation:
The rewards in the new story missions provide outdated material that aren't beneficial to current player growth with the generation drop.
Consequences:
This makes players feel discouraged that alot was thrown at them with no way to upgrade heros efficiently.
Suggested Solution:
Provide new completion potions, take away the chips as they are not needed provide general hero materials instead of outdated hero profile materials.
States:
All States
Observation:
New-Gen hero initiative gives crates with outdated heroes(with gen20 as the latest), weekly deals hero capsules are also outdated(with gen18 as the latest), completion potions missing from that store too(even tho you promised to add more completion potions when you removed hero challenges).
Consequences:
Players are frustrated and dissatisfied with innability of dev team to keep track of the game and stores/rewards. I hope that you are aware that top spenders are only small amount of your gaming community, while other players are relying on winning rewards through events or getting them by exchanging in-game currency.
Suggested Solution:
Please pay attention to your game, update rewards as you introduce new stuff. Nobody needs purple hero fragments and other outdated stuff that's just laying around in our backpacks.
States:
All States
Observation:
States that experienced hero jump from hero gen 12 to gen 22 lack completion potion
Consequences:
Even if players would be willing to spend, there is no reasonable option to acquire the new completion potion to advance 3 generations at once. You are honestly wasting a great option to generate revenue, I would be willing to spend if I could get a great deal for completion potions - but that deal does not exist. I would assume many would enjoy that option.
Suggested Solution:
Provide compelling deals for completion potions, enjoy us spending on it to advance faster.
States:
All states that jumped hero gens 12->22
Observation:
SOS developers are not testing events and gameplay consistently (or thoroughly) enough. Continued bugs, and the seemingly lack of willingness to fix or care, are undermining player game experience and confidence in SOS.
Consequences:
Bugs, and general errors, are occurring too regularly - to the point where players now expect them as the norm - this is impacting negatively on player game experience and overall motivation to invest time and money into the game. Players have had enough - spenders are leaving the game.
Suggested Solution:
SOS need to listen to players on the test server. MIGO badge issues (as an example) were identified at least a week before MIGO went live - yet their concerns were ignored. SOS needs to do an internal performance review on those in charge of implementing and rolling out content to identify personell who are out of their depth, or need support in their role.
States:
All States impacted by this lack of SOS internal checks.
Observation:
In the hero appointment exchange store there which allowed the exchange of command manuals to service badges on a weekly basis.
This has been changed to 57 days now, which is a extremely long time.
Consequences:
Players already feel demotivated to play SOS and continuing to take more and more simple things away from F2P / low spenders even further demotivates players to play.
This was something so simple that didn't need to be changed or anything, it gave F2P the chance to finish hero appointment which now will take months longer, if even still possible to finish at this store refresh
Suggested Solution:
Change it back from 57 days to 7 days like it has been for a long time and** please do NOT change anything that works **
States : ALL
Observation:
New MIGO store have only gen13 and above potions. State just got gen 9 heroes. Potions are not suitable for this generation.
Consequences:
There are even fewer opportunities for players to get potions to promote new heroes.
Suggested Solution:
Please adjust MIGO store for players with different hero generations.
States: 1284 and probably neighboring states.
On Behalf of a Player
Observation:
Jungle of Gems is providing the same Capricorn Fragments Which is even Maxed to its Best level by Most of the players.
Consequences:
Players are feeling annoyed and ignored due to many feedback and having over loaded with the fragments which are not recyclable. This is making the concern of the players at Major Level.
Suggested Solution:
New Statue Fragments should be provided then regular Fragments of Capricon each time.
-
Recycling of Fragments for each Statue Should be added
-
Extra fragments should be changed into general fragments which then can be used into all statues.
States:
All States
On behalf of Sky Blue:
** Observation:**
Survival Royal Team Play Event:
I really enjoy playing Battle Royal alone⦠or even the old team play system if I have to⦠but now the event is massively worse.
Consequences:
The new game system does not support players in progressing during the event.
- 40 players
- enlarged playing area significantly fewer vehicle workshops, hospitals, armories, and farm buildings. I only saw 2 armories, 1 hospital, 1 vehicle workshop, and 1 farm building from the edge to the center.
- In the last poison-free play area there were still 14 players, some of whom were fighting each other in the buildings or driving back and forth between the buildings - are you serious?
- Plus, a recovery rate of 2 antidotes and 5 bandages. Since hospitals hardly have any resuscitation kits left, they're 0.
And then, in the end, a whole four boxes for putting in 15 minutes of my real life.
Suggested solution:
Please fix the event, provide more materials and better chances to succeed the event otherwise players will stop playing the event and end up quitting.
State:
All
š¼ 14 š½ 1
on behalf of Fur
observation:
Due the fast progression of the game players lost bonuses vs. older states and lost the possibility to claim seasonal prizes.
Next seasonal prizes will be available to claim only in 67 days, which won't be double prizes .
consequence:
Players miss the possibility to lvl up their bonuses vs. old states who could use their seasonal prizes while they couldn't.. Players feel frustrated to wait 67 days for the next claim of seasonal prizes.
solution:
Fix the problem and allow the players to claim their seasonal prizes or increase the amount of them at the next claiming point.
State number
1280
on behalf of Sauron
observation:
We have a lot of heroes that arenāt being used, just sitting in the settlement. They arenāt strong enough to be used even when maxed.
consequence:
Players donāt use the heroes when thereās new heroes being released every 3 months and the heroes become redundant
solution:
Create a fun event for the heroes that have become āredundantā like a met gala fashion show, where people can dress up their heroes for one night only and people vote for their best dressed hero
State number
All States
On behalf of tomfoolery3195
Observation: It appears that the Custom Completion Capsule crates featured in the current New-Gen Hero Initiative event are using the old version of the crate system. This has raised confusion among players, as newer crate formats have been introduced in other events.
**Consequence: **If the inclusion of the outdated crate version was unintentional, players may miss out on updated and more relevant rewards, potentially impacting the usefulness of their capsule completions and reducing overall event satisfaction.
**Suggestion: **Please clarify whether the use of the old Custom Completion Capsule crates is intended. If not, consider updating the crate contents to reflect the newer version used in recent events. Clear communication on this would help avoid confusion and maintain trust in the consistency of reward systems.
State:
States with the newest hero gen
Power play progress
Observation:
After making any task you need manually collect all the rewards otherwise you have no progress
Consequences:
You miss rewards
Suggestion:
Let it be automatically collected without player click it manually every day, it is frustrating
State: all
On behalf of King Titan:
Observation:
Hero potions and suitcases with new hero parts are removed from the weekly store
Consequence : There is no way to get suitcases with hero parts anymore. Also as F2P it is harder to get potions now to upgrade heroes
Suggested solution: Please bring back the potions and suitcases with hero parts in the weekly store.
States: all states
On behalf of Sed:
Observation:
SvS task are small letters and not always easy to understand what items gives points
Consequence:
You will use the wrong items what does not give points or forget you can get points from items you did not use.
Suggested solution:
Please change the SvS task like SOTF is, with some pictures so its better to understand which items you can use for points
States: all states
submitted on behalf of Mr. Mchammy
Observation:
We just received a massive amount of heros all at once, but there is no way to upgrade them as everyone is low on completion potions
Consequences:
Players are getting discouraged and may want to quit the game as there will be no way to be competitive.
Suggested Solution:
Provide potions in the weekly store again. Supply potions in other events as well, jungle gems,mining, and fishing would be a great opportunity. Also, it would be great to add the potions in the severely outdated showdown store.
States:
All States
On behalf of Azayji
Observation
The amount of bundles available for purchase is extremely high.
Consequences
Players that spend feel overwhelmed and free to play players feel like they will never catch up due to the amount of bundles available to purchase.
Solution
Stop adding more and more bundles to at least give F2P a chance to be able to keep up with spender growth.
States
All states.
Observation:
To make the game more authentic and better represent the international player base, consider adding an Arab character.
Consequence:
This would help more players feel seen and included, fostering a stronger sense of global representation and engagement.
Solution:
Introduce an Arab hero in the upcoming generation of characters to represent the region and culture meaningfully.
State:
All States
Observation
You still haven't removed or updated the migo intel. It is a waste of everyones time
Consequences
Wasted stamina. Useless rewards. Waste if migo materials. Nobody wants to upgrade that node
Suggested solution
Remove the node or make the intel match normal intel so we at least get plasma with it. Screenshot for the utter uselessness it grants
Observation:
The current nexus time causes a lot of difficulties for players from Southeast Asia in general and Vietnam in particular, 2H UTC = 9H (Working time) 18H UTC = 1H (rest time), only 13H UTC = 20H VN and must choose 2/3 time frames, if placed in 2H UTC and 18H UTC time frames, most players in my alliance cannot participate.
Consequences:
Nexus is an attractive event of the game, not being able to participate will cause frustration for players.
Solution:
Add more options such as RR or KoTH (12H UTC, 14H UTC, 15H UTC)
State:
All states
Observation:
JG Bonus stage always getting sneaky change without any notice for all players
Consequences
Lvl 30 Bonus rewards change to even worst Rewards, not Ultra statues or tower, but Arcana statue
Suggested Solution
Arcana Statue should be put in lvl 10 bonus not lvl 30 bonus, Change back to Tower + 500 pearls statue for lvl 30 bonus stage
State
All
On behalf of Chiefty
Observation:
Previously, developers have stated that itās better to focus on upgrading the latest S-Series Tactical Ascend gear, rather than older generations such as Gen 1ā3. Despite this, players are still receiving or holding onto materials specific to the now-outdated Gen 1 and Gen 2 TA sets, which are no longer considered useful or viable.
Consequence:
These items currently have limited to no use, leading to unnecessary inventory clutter. This can be frustrating for players, especially those who have invested time and resources into collecting them.
Suggestion:
Following the precedent set with Tempest Ascend gear ā where entire gear sets and fragments could be converted into Potent Reforge Solutions and S-Series Molds ā we suggest implementing a similar recycling mechanism for Gen 1ā3 T.A. materials. This would allow players to convert outdated resources into current, valuable ones, maintaining the relevance of their inventory and respecting their previous investment.
State
All
Observation:
(Jungle Gems levels which were giving pearls now giving Silver Dragon Coins for pinball madness instead of pearls, Bonus level after 30th gives 1 ?! Tarot Statue Permit instead of crate with towers & 500 pearls)
Consequences:
(Negative. Lvl 28 Jungle Gems 200 Silver Dragon Coins worth 20 pearls in Pinball madness... read "It worth ZERO". Same for 1 ... ONE Tarot Statue Permit on 30th bonus lvl which cost 2500 Silver Dragon Coins which equal 250 pearls, when previously we were getting 500 pearls there)
Suggested Solution:
(Return pearls & tower crates to Jungle Gems.)
Observation: Apex Arena, Light Bringer Event, and Immortal Arena are only for those in the top 200 of the state
Consequence: there are people lower then the top 200 who are stronger then those who are in the top 200
Suggested Solution: Make it open to the top 300 or the whole state so everyone gets a chance for rewards
On behalf of a player
Observation:
We need to click/tap an extra time to attack, rally, or besiege a building in nexus.
Consequences:
It's time consuming and annoying.
Solution:
Remove the extra click/tap needed to perform these acts.
State: All states
Observation:
New Nexus seems to be more bugged than any before:
- early Nexus players captured insane amounts of bottle caps in road construction, boosting their migo building to 120, allowing them to buy the full store and capturing top 10 tempest in our state. While the bug was fixed so that we as later players did not get those insane amounts, they still have the tempest and will enjoy those today in ke and tomorrow in cc
- Migo skill for additional road building has no effect. Ppl that acquired it still can only join 2 road buildings
Consequences:
If not fixed, significant imbalance. If fixed slowly (which is the case right now), imbalance in ke and most likely cc
Solution:
Fix it or give everybody those billions of bottle caps
State: 1023, most likely all states
submitted on the behalf of multiple states
Observation:
There was a bug in Nexus which gave everyone an excessive amount of bottle caps so players could upgrade their building to max and buy out the migo store. The bug was fixed before the next time slot opened up but since bug rewards were not extracted several alliances at a poor advantage. The players that spent bottlecaps and maxed their building are able to keep rewards but others that didn't also had them taken away
Consequences:
This is extremely unfair as so many have spent alot of time on this event and are now at an lower advantage that other alliances who benefited from the bug.
Suggested Solution:
Its understandable that its hard to take away rewards that have been spent already but then accept the bug for what it was and allow all players to max it out as it's not fair to give to half a set of players and nothing to the other half
States:
All States
submitted on the behalf of multiple states
Observation:
just adding to the two previous posts on the Nexus bug. This is the worst devs mistake we have experienced in this game so far. This is truly creating imbalance, anger and hopfully anger among the whales who spent a lot to get high quality tempest and now look like fools.
Consequences:
Please take this serious. Do not find some stupid gift solution. There is two ways to fix this:
a) rip the awards, tempest, migo building level from those who benefitted
b) give those billions of bottle caps to everybody
An in between solution will harm. Community, trust, spending.
Suggested Solution:
Go a) or b), do not further harm the community or your reputation
States:
All States
On behalf of a Viral
Observation:
With so many new heroes being added, the old ones just sit there, unused and taking up space.
Consequence:
Itās getting messy and overwhelming, especially since most players focus (and spend) on upgrading the latest heroes anyway.
Suggestion:
Let us trade outdated heroes for something usefulālike new hero parts or serum. This would help clean things up and give some value back, especially for those whoāve already invested real money.
States:
All States
On behalf of BarnOwl2525
Observation:
Explorer Crates currently reward hero XP, which is becoming increasingly less useful for many players, especially those with maxed-out or unused heroes.
Consequence:
Because of the limited utility of hero XP, these crates are often ignored or feel unrewarding. This reduces player engagement with related content and adds to inventory clutter without offering meaningful progress.
Suggested Solution:
Consider updating Explorer Crates to include more relevant rewards such as Hero Potions instead of XP. Potions provide more flexible upgrading options and are more valuable to a wider range of players. This small change could significantly increase the perceived value of these crates and improve player satisfaction.
State:
All states
On behalf of a player:
Observation: It has been noted that prices for bundles are quite extortionate.
Consequence: Players who wish to make purchases are put off at the prices and the lack of return on what they pay for.
Solution: Reduce the prices which would enable more players to purchase bundles/items and might also incentivise other players to make purchases who haven't done so before. If the prices are reasonable with a good return then players who love the game might be tempted to buy in order to support the game.
State: All states
Observation :
In a limitless state
- only limitless heroes apply score to migration rating
- top heroes provide a score in rr / koh / other events for matching /etc.
- Gen skip state have advantage in both migration rating, and event matching if they ignore outdated heroes.
Consequence :
The more generations of heroes gen skip states skip
- the massively lower migration score those players have
- the massively lower individual scores for rr / koh / other events for matching /etc.
-- I have created 2 identical accounts with 1 exception.
- 1 account locating all gen 7-22 heroes
- the other locating gen 19-21 while making gen 22 heroes purple brain.
- they have the same migration rating - same koh score -
Solution :
-
Migration rating should not account for all gen 7-current generation hero, it should only be considering your top 9 or 12 heroes + resonating + spec ops. It should Not include (currently) 48 heroes.
-
individual scores for matching in events should be the same way.
Observation :
Devs preach see attached photo
Another world event season with another massive bug that causes an uproar
- migo bottle cap bug
Consequence :
Does not follow through with see attached photo
- unfair advantage:
- from tempest arms purchased for a massive battlefield advantage
- to other smaller rewards which will help provide ranking in further events for even more rewards
- a permanent experience upgrade to the survival book! Providing extra talents for more bonuses
Solution :
Follow through with what you preach
Give everyone the bottle caps
Remember world event 8000 crate dropped to 6000 to ensure fairness
Observation:
Heroes assigned to KOTH donāt allow players to change the resonating heroes that are in KOTH.
Consequences:
Being SOTF week players want to make changes in the heroes and now they are not allowed because the heroes are stuck in KOTH.
Suggested solution:
Registration in KOTH should not affect any other event or part of the game.
Keep KOTH marches separated
Posted on behalf of sky_blue2113
Observation:
Matching in KOTH is often unfair with small alliances are getting either a big spender alliance, or on the contrary dead alliances with barely 1 player.
Cnsequences:
Players spend one hour wasting their time either by being the only ones playing or being blocked by big spending alliances.
Suggestion Solution:
Improve balancing when matching against strong alliances, and require minimum activity player rank to register people (this will prevent allainces of registering players and not participating)
States: All
Posted on behalf of aris5974
Observation:
KOTH has a unique map system with numbered cities/villages/towns (A-B-C)
Consequences:
When leadership in the event, wants to ask for reinforcements at a certain location, they have to give the location sign which can still make it hard to spot.
Suggestion Solution:
Allow to do location share of the places in KOTH match.
States: All
Observation:
[ NEXUS TIME SELECTION: Terrible times, especially for alliances with multiple countries!]
Consequence:
[Why would you do that? At least with the old times we were assured the majority of our people could play, now.... we will be flucked if we get anything but the 18-19 spot! Why didn't you just add the new time in addition to the other existing times!!!??? Why can't you get this event right? It is beyond frustrating!!! Get your poo together, my God!!! ]
Possible Suggested Solutions:
[ Consistency would be nice! If you want to add more options, great! But do just that, add them, without removing the existing options!!! Only ask us to select 1 option, not 2! Please and thank you!]
State number
[All states]```
Observation: The Nexus time are crap yet again.
Consequence: Somehow you can't learn from your own mistakes. The last nexus you did this, and got nothing but blowback for it. To the point you had to change the times last nexus. You give 20 -22 utc as a time in almost everything. Yet another nexus and you left it off. You can't give us time slots for svs, now you are like "why not screw ppl in nexus to". This is beyond frustrating.
Suggestion Solution: just add the "new" times if you want but don't remove slots you had to add last time. 4 time slots instead of 3. not a big deal. added a pic from the last nexus where you had to fix times. while you are at it add svs time slots to so North America can stop being screwed.
States:All
Observation: The store to recycle manuals into service badges didn't reset this week but every other store did. You can recycle the manuals into the other manuals but it was never refreshed to recycle manuals into service badges
Consequence: The people that are having this problem are missing out on items needed for upgrades
Solution: Fix the store so it is refreshed
On Behalf of YukiKun and Wika
Observation:
Event: Pinball Madness
Gold Coins probability ratio is Very low and Players are unable to Get More coins and better points. Even after spending too many days players cannot make a good amount of Coins
Consequences:
Players are annoyed and do not take too much interest in making more effort for coins as gold coins mostly come with Purchase players only. F2P and low spenders feel it is possible to even get any reward.
Suggested solution:
-
The probability of getting more gold coins should be increased
-
The amount of Gold coins should be reduced for making it accessible for most players
State:
All States
Post for GR3CO
Observation:
Trap time is an issue for alliances with people in multiple time zones.
Consequences:
Some players miss out on trap rewards.
Suggested Solution:
It would make it a lot more time zone friendly by adding 2 legions similar to RR and KOTH. It opens up more options for players to be able to join.
STATES: ALL
Observation:
All mini games with idle rewards are based on UTC times, expect for Mining Tycoon.
Consequence:
Given the fact that Mining Tycoon is not aligned with the other events it makes it hard for players to keep track of the idle times for them all.
Suggested Solution:
Make Mining Tycoon similar to the rest of the Mini Games and the idle rewards based on UTC time.
On behalf of YukiKun
Observation:
There are players that finishes all lvl's of jungle gems before the event ends and there are players that struggles to make even lvl 35.
Consequences:
In both scenarios players miss out on potentials growth.
Solution:
Allow a trading store for events like this where players can exchange rss. Similar to the tempest trading store.
State:
All state
Observation:
[ Too many POP-UPS and too often!!!!! ]
Consequence:
[ It is annoying to have to close sometimes 3 or more pop-ups everytime you login. It causes lag, and if you login multiple times a day, or have multiple characters, it is so repetitive. Plus, if you need to do a trap or other event with 2 accounts, it takes precious time when switching back and forth. ]
Possible Suggested Solutions:
[ Limit ALL pop-ups to once a day at the first login, then no more until reset. We all know where to find events and the precious store. So please, for goodness sake, stop with the bombardment of pop-ups. ]
State number
[All states]```
Observation:
[ Outdated rewards for Bunkers and Fortified Facilities. Older states need better rewards for this event as some are useless. ]
Consequence:
[ Bunkers help players grow, but when the rewards are outdated, it's a waste of time to do the event. Players lose interest, and these rewards get recycled or end up sitting in already over stuffed backpacks of useless items. ]
Possible Suggested Solutions:
[ The rewards need to be updated periodically to reflect the current needs of the state as it grows.
Instead of purple frags, it should be a "choice crate" of either a general gold frag, a general resonating frag, a general completion hero frag, or behemoth frags.
Instead of manuals, offer pet crates or pet upgrading materials, or upgrading materials for vehicles, aircraft, or the space ship.
Hero Gear parts are obsolete for older states, replace that crate with something relevant, like sentinels, or maybe create general wing fragments as you did for sentinels that players can collect and eventually redeem for a set of wings.
This event has needed an update for far too long. Please correct this. Thank you. ]
State number
[All states]```
On behalf of Alkawomi and Wika The Invincible
Observation
Event store rewards have been lacking important upgrade items and focus mostly on HQ skins.
Consequence
Many players rely on event stores to help with growth. Without items like tempest reforge items, behemoth items, vehicle items and others, players arenāt as interested in playing these events. Players are frustrated with how hard it is to get these really important upgrade resources.
Solution
Make event stores focus less on HQ skins and include items that help players upgrade all the important things that give more power. This would help all players and make events more engaging.
States
All states
Posted for MADKAT
Observation: Nexus keeps having many bugs that effect MIGO
Consequence: Players are getting frustrated with Nexus due to it's bugs but have to play to get MIGO currency
Suggested Solution: Seperate Nexus from MIGO and use other events instead for earning MIGO currency
State number: All
Please kindly keep this channel reserved for Feedback submissions following the provided format.
If there is need to discuss feedback or talk about related topics, feel free to continue the conversation #šļø±feedback-discussion or start topic related with same game here#šļø±sos_discussion
Observation:
Migo store doesnāt use bones anymore once the nexus building reaches level 50
Consequence:
Bones for completing your migo tasks become obsolete and players have to decide if they want to get stuff out of the stores or focus on developing their nexus building, which would cause losing out of many rewards one way or another.
Solution:
give out more bones for tasks and replace the coin prices with bones, so players can get the items out of the shop later on
State: all
Feedback on behalf of Wika The Invincible
Observation:
Desert Survival
-
Matches against monsters are sometimes hard to find, often resulting in long wait times or no match found at all.
-
Some players leave the matchmaking screen before the match starts, causing delays for the rest of the team.
Consequences:
-
Players have to wait longer or are forced to settle for being matched with any monster, which may not be ideal.
-
Long wait times and players dropping out before the match begins can lead to frustration and boredom, making the experience less enjoyable.
Suggested Solution:
-
Encourage more players to choose the monster role to improve matchmaking speed and balance, possibly by making the monster role more appealing or fair.
-
Implement a system that locks players into the matchmaking screen until the first match is complete, ensuring that teams stay together and reducing unnecessary delays.
Feedback on behalf of Wika The Invincible
Observation:
Desert survival store
-
The current in-game store has a limited selection of items, and many are priced unfairly.
-
Compared to other events (like the Pawsome Puzzle event), this store lacks motivating or desirable rewards, such as event-related stickers or affordable growth items.
Consequences:
Players may feel disappointed or discouraged when viewing the store, reducing their overall enjoyment of the event.
This can lead to lower participation, as thereās less incentive to keep playing or earn the event currency.
Suggested Solution:
-
Expand the storeās item variety to include more growth-related items and event-themed rewards.
-
Adjust pricing to make items feel more attainable and fair.
-
Take inspiration from successful events like Pawsome Puzzle, where affordable stickers and valuable items encourage consistent player engagement and spending of event currency.
On Behalf Of Wika The Invincible
Observations:
Gene Links are tough to be gathered and it takes months to even make a gene usable as there is no proper Mechanism for gene Gathering comfortably and once gene link is gathered it is difficult to upgrade.
Consequences:
Players are annoyed and getting disturbed as they are not able to get any better potential out of the Gene Links due to difficult gathering and Upgradation. Some better solution is required so all players can enjoy the Game in a better way
Suggested Solutions:
- Gene Link material and Links should be given in more amounts in different events
- Gene Link purchase in different stores should be made cheaper and more gene link should be purchaseable in the stores
- Different events should be used for providing Gene Link most common events which can be used are
ā Jungle of Gems
ā Minning Tycoon
On behalf of Chiefty
Observation
Lucky card rewards have not included new items in a while and could do with upgrading or increasing current rewards to accommodate the increasing plasma/crystal/speedup usage with upgrading to higher levels
Consequence
Players rely on lucky card to help them gain the items needed to upgrade to higher levels but finding the amount is not suitable in helping the players
Solution
Include more reward options like pearls, so people can buy their items needed from pearl shop, or Increase the current rewards (plasma, crystals, speedups, biocaps) to make the event more enticing, with players knowing it is worth it for the rewards
States
All states
Feedback on behalf of Wika The Invincible
Observation
Desert survival shows a screen to set up your marches with a message saying canāt set marches.
** consequence**
This is confusing and makes players think they missed the timeframe to set marches and that they wonāt be able to play.
** Solution**
Remove the march set up screen.
Observation:
[ Terrible Matching Continues in NEXUS ]
Consequence:
[ Unfair matching... again! Whale alliances with players who are 20 billion higher in power than that of our best player is just an exampleof how awful it is. Players are annoyed and frustrated. There is no point in participating past the first day. So, once again... NEXUS IS A POO EVENT!!!!! ]
Possible Suggested Solutions:
[ Retire Nexus event. Or.... Actually put some effort in developing a fair matching system instead of ignoring the problem and stop putting small alliances against whale alliances. ]
State number
[All states]```
Observation:
Following the recent issue with "Glitch items" in the Nexus event, developers chose to remove all associated advantages from affected players. While this addressed the imbalance in game mechanics, it created a new imbalance by awarding compensation (including 4M bottle caps) only to unaffected players. The original group not only lost their progress and items but also received no store access, no bonuses for building upgrades, and no meaningful compensation.
Consequence:
This results in frustration and discouragement among early participants. Players who invested significant time and resources (estimated 1000ā2000 hours of speedups) are left empty-handed, while others benefit from generous rewards. This imbalance risks damaging player trust and discouraging continued participation in the Nexus event.
Suggested Solution:
We recommend a fair and balanced resolution that includes:
Reinstating access to the event store for affected players.
Providing meaningful compensation equivalent to the value of lost progress (speedups, rewards, bonuses).
Ensuring equal treatment across all groups to restore balance and trust in future events.
State(s):
All
Observation:
survivors fair event canāt be played while in nexus map
Consequence:
players needs more time than necessary to play all events
suggested Solution:
Open all events while in nexus map to ensure a more pleasant game experience
State- All states
Observation:
Matchmaking issue in the battle for the Nexus.
Consequence:
Unplayable event! How are we supposed to compete with such big alliances? The difference is far too great!!
Suggested solution:
Review the matchmaking system to be placed with players of our level. And incidentally to set up something to keep us busy during the battle for the Nexus, for those who, like us, won't be able to play.
State: All
Screenshots:
Here are the alliances we're supposed to face, and our alliance, so you can appreciate the difference.
On behalf of Lissa-Alissa
Observation
Infected fiends and spiked creepers both used the same icon when looking in the wild for them.
Consequence
This makes it harder to find exactly what you are looking for.
Solution
Assign different icons for infected fiends and spiked creepers.
States
All states
Posted on behalf of NsY-630 Sentenza
Observation:
Matchmaking issue in the battle for the Nexus.
Consequences:
An unplayable event for our alliance. We find ourselves having to play against the top9, 14 and 15 overall alliances. What are we supposed to do against them?
Suggested solutions:
Be serious! Give us opponents of our size, so that we have at least a chance!! Now, we're just disgusted because we already know that the event will be unplayable even though it's just starting!!
Posted for udham
Observation: In Nexus only 20 ppl can join Construction crew for the roads. Which means most of the alliances will be deprived of the bottlecaps
Consequence: It will lead to a lot of discontent within the members.
Suggested Solution: Increase cap for construction team members to max.
State number: All
Posted on the behalf of Paul Kellerman
Observation:
The PTR server is not being utilized correctly. When using the information gathered there, live may not be correctly in line with what was provided. Bugs reported in PTR are not resolved, either and make it to the live servers, regardless that PTR players report it.
Consequence:
This causes unrest, distrust and misuse of a system that can be beneficial. If the PTR information was utilized correctly, bugs would be corrected prior to live as well as players can properly prepare for upcoming events. These events would also then generate hype.
Suggested Solutions:
Prioritize utilizing the PTR server for bugs and feedback on new events, especially regarding events like the current/new Nexus. Make the time for the testing to be completed, take the time to correct reported bugs and fix what is broken.
State Numbers: All (Including the PTR states)
Observation
The definition of madness is trying the same thing over and over again and expecting a different result.
In other words, Nexus was terrible the first time. Terrible the second time. Guess what? It is still an overlong, boring event with the new added, incredibly unfair feature of needing bottle caps to upgrade your Trading post, so players can access rewards in the MIGO store. The length of it sucks. Timings suck. Stamina drain sucks. Matching sucks. SoS with Nexus sucks.
Consequence
People quitting or not bothering to play this terrible, terrible, should have been cancelled event.
Solution
Stop with the madness and stop doing Nexus. It will never be a good event so just listen for once and accept you failed. Compensation for the boredom forced on us and wasting our time would be nice too
EraZor 216, but all people agree Nexus sucks
on behalf of State 907
OBSERVATION:
State of Survival has become increasingly large in size.
CONSEQUENCE:
This leads to lag, poor game performance, and affects overall device functionality due to high storage usage.
SUGGESTED SOLUTION:
Optimize and reduce the game's size to improve performance on mobile devices.
STATES:
All states
on behalf of State 907
OBSERVATION:
Lack of polyplasma availability for F2P players.
CONSEQUENCE:
F2P players struggle to grow, as polyplasma is limited and mainly locked behind the pearl store.
SUGGESTED SOLUTION:
Make polyplasma available in more in-game stores to support balanced progression.
STATES:
All states
Observation
Having an event like survivor's fair that requires multiple log in daily during the day and can not be accessed inside of nexus is silly. We can not even leave troops gathering in nexus and leave because all troops need to inside
Consequences
Going back and forth is extremely annoying and tiring , resulting in unfavourable gameplay , also people who want to push both events will be even more frustrated because points are being hindered in both events
Solutions
Don't have events that require us only to play on our regular state map , match up with Nexus .
. Also most people dislike nexus just maybe scrap it all together
States
All
On behalf of Ultralight
Observation: There is no confirmation screen when reporting a player's name.
Consequences:
Players accidentally report other player's name to CS when the game lags while trying to join team or add to contact.
Solution:
Add a confirmation screen after selecting the report name option, or place the report name above the block option.
State:
All states
On behalf of Spam da planescape
Observation:
The current iteration of Nexus is an egregious failure in design and execution, demonstrating either staggering incompetence or outright contempt for the player base. Persistent flawsāsome carried over from previous events, others worsenedārender the mode fundamentally unplayable:
Unbalanced Matchmaking: Alliances with 3-5x the strength of casual competitors are placed adjacent to them, ensuring domination of key resource hubs. Village placement in Level 3 cities further exacerbates this, making them trivial targetsāunlike the first Nexus, which at least attempted fairness.
Absurd Reward Scaling: The event economy is a transparent cash grab. Rewards are insultingly disproportionate to effort (e.g., 2,500 caps for building a road vs. 30,000 for a single Trading Outpost level). The Migo Storeās 25 million+ cap requirements are ludicrous, and limiting meaningful rewards to just two alliances is indefensible.
Poor Currency Management: The shared use of 3D modules across tech, construction, and building declaration is a catastrophic design flaw. Half the alliances suffered stalled progress because leads unknowingly drained critical resourcesābasic oversight that should never have passed testing.
Pay-to-Progress Gatekeeping: The Trading Outpost and Migo Store are deliberately throttled to force spending. Non-spenders face near-zero progression, turning the event into a wallet check rather than a competitive mode.
Point System Sabotage: Buildingsāthe supposed focus of Nexusāare rendered irrelevant when hits grant half their points. Why contest objectives when mindless farming yields better rankings?
Consequence:
Player trust in both the event and the developers has collapsed. The refusal to address glaring issues signals either apathy or outright disdain for community feedback. Combined with the absence of meaningful support, this erodes any remaining confidence in the companyās commitment to the gameās longevity.
Suggested Solution:
Reinstate Active Community Management: Assign dedicated staff to address major concerns, beyond GMs catering to select players. Saberlot previously managed this; its absence now is unacceptable.
Fix Matchmaking: Implement historic score-based seeding (unaffected by manipulation) and rotate between seeded and performance-based brackets.
** Overhaul Rewards:** Current rates are predatory. Adjust thresholds so low spenders can realistically achieve Store Level 50 without bankruptcy.
Apply Fairness Safeguards: If seeded matchmaking persists, introduce loss-based handicaps (e.g., RR HQ defense buffs) to prevent one-sided stomps.
This event is a regression, not an evolution.
Observation: Dear Devs. I have a question: have you ever tried to do math? Not counting money math but actual one when you are implementing mines, bottle caps, shovels, migo points and so on.
Yesterday we had Nexus, took cities, were building roads like crazy for eternity to get 2k bottle caps for construction and 20-25 caps for trade run? Seriously? What should we do with it? Ask our grandchildren to collect it till we can do 1 upgrade of trade outpost?
Migo started. 1 week canāt do much of upgrades bc couldnāt obtain bottle caps. Second week we were waiting for Nexus to start and get this? To wait for Monday bc probably after connection to commercial city you will be so kind to give us 50 caps for trade run.
And Iām not talking about matching. There are a lot of feedbacks already.
Consequences: Iāve faced with people frustration again in the alliance. This is not a building roads game! This affecting gameplay a lot. And willing to do Nexus at all. Whatās the point? I have no resource to keep myself and people in the game. Itās your job tho.
Solutions: - Provide compensation;
- Fix the amount of bottle caps for construction and trade (do not embarrass yourself more saying this amount āis accurateā);
- Fix bugs inside Nexus. Garrison screen, roads and many more;
- And calculate things before starting any event finally.
You know if you did a mistake it is better to say sorry than fighting with a toothpick showing yourself in a horrible way. People play to relax not to get their nerves and spend time on feedbacks.
States All
Posted for a player
Observation: In Nexus there are to much things to upgrade or build (Alliance bastion, roads, Alliance tech)
Consequence: Alliances will have a hard time finishing all the upgrades especially the smaller alliances
Suggested Solution: Bring back the first version of Nexus with only 8 alliances not 12 or Mining Mayhem
State number: All
On behalf of Sedko:
Observation:
We have a new feature in Nexus, building roads. We do not have the right heroes for this.
Consequence:
The building road function does not bring the full joy experience with missing the right heroes for it.
Suggested Solution:
Please bring Bob the Builder or Rubble from Paw Patrol as an hero to State of Survival.
on behalf of State 907
Observation:
Nexus is very complicated and gets changed too often
Consequences:
Players get confused and every 6 months have to get used to a new nexus. This is very annoying
Suggested Solution:
Bring back the very first simple nexus or delete nexus and replace it with an event like mining mayhem
States: All States
on behalf of State 907
Observation:
SVIP deactivates regular VIP, and players must buy bundles to keep any VIP benefits.
Consequences:
Players lose extra march slots, daily fragments, and auto gathering unless they keep spending. This feels unfair, discouraging, and creates a gap between spenders and non-spenders.
Suggested Solution:
Allow regular VIP to stay active using bios, even if SVIP expires.
State Number:
All States
Observation:
Too many people create alt accounts to come to the MIGO event chat channel to talk about topics that are too often out of place, unrelated to the game.
Consequences:
No one is using this channel to discuss the current event. It has become an annex of Tinder! And we have to endure the "transmissions" of useless or inappropriate messages, in the middle of our screen!
Suggested solution:
Delete this channel. No one uses it to talk about the game anymore. It will have the merit of making communications clearer.
Screenshots:
Here you can see that some people are just online to attend dramas or feed them.
Posted on behalf of a player
Observation:
The hero Penelope portrys a Bullfighter and makes it seem like it's something beautiful but in reality most are trying to abolish due to animal cruelty.
Consequences:
It hurts deep feelings of multiple players who are trying to abolish that cruel tradition.
Suggested Solution:
Take away the bullfighting aspect of the hero
States:
Any state with Penelope
posted on behalf of Karma
Observation:
The Italian word raggiungere incorrectly gets starred in game. For example:
alcune alleanze sono rimaste senza risorse e non hanno potuto raggiungere i loro obiettivi.
Translation:Some alliances were left without resources and could not achieve their goals.
The word means to acheive or to reach.
Consequences:
Can create miscommunication with the Italian community and others that are trying to translate
Suggested Solution:
Correct the translation and have it not get filtered.
States:
All States
Observation:
It's currently too difficult for F2P and smaller spenders to collect enough syringes to upgrade heroes fully.
Consequences:
This makes it hard for many players to max out their march heroes, which slows down overall progress and limits potential.
Suggested Solution:
Increase syringe availability by adding them to more areas like events, shops, or hero search.
State:
All States
Observation:
Reaching level 50 in Jungle Gems is impossible for F2P and low spenders, even with some luck.
Consequences:
Players who spend have a clear advantage, making it difficult for non-spenders to compete in this event.
Suggested Solution:
Provide more items in the 6-hour idle rewards, giving F2P and low spenders a fairer chance to reach level 50 if they're lucky.
State:
All States
Observation:
The Underground Event was removed a while back.
Consequences:
It was a favorite among players, and its removal has left many feeling disappointed.
Suggested Solution:
Consider bringing the Underground Event back.
States:
All States
Observation:
Newer states progress normally until Generation 12, then jump to the latest generation with multiple generations at once.
Consequence:
This overloads players with heroes, making upgrades difficult and discouraging engagement.
Solution:
Create a smoother transition after Generation 12 to prevent overwhelming players.
States:
All States
Observation:
The Skin Store updates too infrequently.
Consequences:
Players may have to wait a long time for a specific skin to become available again.
Suggested Solution:
Update the Skin Store weekly or make all skins available in the Pearl Store.
States:
All States
Observation;
The Skills button that has skills(mega march, forced march, etc) is hard to use during RR, having to go out quickly to activate them mid match
Consequences;
It wastes time and you have to click more buttons to get back in, giving the chance to lose the match
Solution:
Put the button into RR so we can use the skills from the Skill area so it is easier to use
Observation:
Thereās no way to check other playersā migration score, even if itās just for interest to roughly check strength of particular player or if checking out on those who wanna transfer to your state
Consequence:
Unless asking somebody to give you first couple of numbers of their migration score or send screenshot of it itās difficult to identicate either the score or playerās actual strength via score, sometimes the need of asking either seems tedious or might annoy people unnecessarily when there could be a way to avoid it
Suggested Solution:
Add āiā button beside displayed BP power showing other playerās migration score in circled area, so that people checking somebody elseās score wonāt have to either ask them whatās their migration score or have to get their screenshot of that score, ending up satisfied that they could simply check it out. Make it become like every player can see from their own chief profile but in a way also accessible for others via playerās chief profile
P.S: I used screenshots of my accounts as examples to compare
State number:
699/All
Observation:
We started last may with Nexus and n0thing, really nothing worked as it should. After a huge wave of feedback and complaints some tiy parts got fixed. Now we have a fancy new Nexus format and again NOTHING is working as it should
Consequences:
Player lose out on rewards that they should get, get hilrarious wrong compensations and also get ignored. Player have no chance to get the Trade post ranked or anthing
Solution:
REMOVE Nexus until all that crappy bugs are fixed. As a nice hint: USE PTR to test them proper. That would be a real amazing move. Compensate all actuel players and get a whole team to fix the bugs.
Thank you!
State: all the poor MIGO states
Observation:
Many events require R4/5 manual input e.g registration for KOTH, RR, setting up trap, setting up horde. And now manual tech research in Nexus
However there is no log for R5 to check which R4 are contributing to each task, who registered who for events, who did research or built roads in Nexus.
Consequences:
Players especially R5 are under additional stress related to the manual input and lack of tracking/logs for the events. Itās discouraging especially when someone is trying to organise events and miscommunication happens. In effect players are unregistered for RR/KOTH, tech research is done, roads are built but R5 cannot address the issues because simply they donāt know who did it.
Solution:
every manual input event should have a log record available for R5 to see, so they can track what had been done and by whom.
State: all states
On behalf of player thelica
Observation:
The game is taking a considerable amount of the phone storage. And uses the battery fast.
Consequence
Players phones battery and space are running out so quick
Suggested Solution
- Lower the storage and battery required by the game
- Improve the PC version window by making 1920x1080 scaling ratio for example
Observation: Today morning i had a 7gb Update - after that i wasnt Able to senc Trucks. -> I asked the support how to deal with this:
"My database has lost 37% of its data after an attack and is currently being repaired. Please give us more details on your question..."
Consequences:
When does FUNPLus plan to inform its players/customers about this attack? Can it be 100% ruled out that player data is also affected? Which data is affected?
Solution:
100% Transparancy!
State: all states
Observation:
[ KOTH Matching ( and all event matching actually) still unfair. Whale alliances against small alliances seems to be the status quo now. ]
Consequence:
[ Players are getting tired of:
āYou ignoring the problem and using it as bully tactics to try to force spending.
āYou're too lazy to fix the problem.
āYou don't care about lower level alliances and F2P and want them to quit playing.
ā Small groups and F2P being entertainment for the whales or large groups.
ā Some of these matches are skewed by OVER 100 billion BP! See attached screenshots. ]
Possible Suggested Solutions:
[ ā Fix the effing matching so it's actually fair! My God, how much more proof do you need that your system is broken? Just look at the screenshots!!!!!!
ā Wait to match alliances until the registration is over and base it on who signed up to play (raid score).
ā Listen to your players, because this matching thing is an ongoing issue acoss ALL EVENTS that has lasted for the last 3+ years!!!!!!! ]
State number
[All states]```
Observation:
Bad Game performance. Game is laggy on PC with 2070 Super and nearly not playable on my S21 mobilphone.
Even on gamemode Ultra-Light it is annoying
And no its not my Internet or Wlan.
Several player of my Alliance are saying the same.
Consequences:
Long loading Screens, laggy gameplay and no chance in PvP or events like Trap or Nexus cause everyone is faster then me.
Suggested Solution:
Invest in a good game performance before inventing New stuff and not more Shop expansions... pls š«¶
State:
All (Bearbeitet)
On Behalf of Roja
Observation:
The Capricorn Tickets are being consistently awarded through the Jungle Gems event. As a result, many players have accumulated an excessive number of them, far beyond what can be reasonably used.
Consequence:
This leads to inventory clutter and frustration, as these tickets are tied to a limited-purpose use. Players often find themselves with dozens of unused Capricorn Tickets, which have little to no value once their original purpose is fulfilled. This devalues the reward from the Jungle Gems event and reduces the excitement around participation.
Suggested Solution:
Consider replacing the Capricorn Tickets in Jungle Gems rewards with more versatile items, such as Universal Hero Search Tickets or a more general-use chest (e.g., a Selectable Zodiac Chest). This would allow players to choose what is most useful to them and increase the value of the rewards while preventing unnecessary stockpiling.
State:
All states
- Observation: Unfairly matchup in Nexus. We are an alliance with 140B battle power and 3 lvl 80 collectors, our direct neighbour has 300B+ power with 8 collector 90ās. Only 1 player in our alliance got 4B power, but the alliance next too us got several 10B+ power players
- Consequence: Frustration and lost of interest in the Event. Why bothering playing when they burned us all with one single hit?? So no rewards, no bottle caps so no upgrading possibleā¦
- Suggested Solution: Put alliances with comparable powers in the same Nexus event. Now they are Nexus worlds were some alliances has 5 times higher power then others?? With all other problems ( slow gameplay, road building capacity ( shows 70 but in reality around 20 ) a decent compensation is really wanted ( and this time for all players )
- State(s): All
-
Observation: Nexus once again uses a limit on the amount of infected, fiends and gathering you can do before your points are greatly diminished.
-
Consequence: People that are weaker but tend to be the core of the alliance are once again put on a backburner as their activity is used against them, their points will just be reduced.
-
Suggested Solution: Remove the limitation, we already have natural bariers to stop people from really getting out of hand 24/7 which are the cooldown time for gathering and stamina. These two factors cause a natural and healthy limitation for everyone and doesn't cause nexus to be a kill kill kill only event as people are able to contribute in other forms by being active within Nexus and the Alliance.
-
State(s): All
Observation
To add on to feedback on nexus overlapping events and hindering points, gathering day in svs is extreme frustrating ,we have to struggle to find tiles and have to constantly recall marches to claim survivor's fair coins
Consequences
It is extremely frustrating and exhaustimg to keep going back and forth , some players just giving up on nexus points and staying out of nexus today , or stay in nexus and ignoring survival fair . Either way just unfavourable gameplay
Solutions
.stop nexus
.Do not have bigger events that can not be accessed in nexus .
States
All
Observation:
The preview for points tasks in SvS in-game rules page is not identical to the points aquisition shown for the respective day. (See screenshot of day 2, one showing the in-game SvS stage points task preview for each day and the other a part of the actual points task for day 2).
Consequences:
Incorrect Information, might throw players off if they want to want to have a plan for their resource usage for each day.
Solutions:
Make it so the information is correct.
State:
317 and probably all
On behalf of Eco Beast
Observation:
Players got frustrated by the tons of bugs in-game first Nexus then Trucks then Nexus and many others bugs that popped up in events then after the events finished they disappeared however what they did in the events or what they effected in ranks.
Consequences:
Many players pay money for enjoying the game, and those paying thousands of dollars from month to month for just they want to defend their family alliances and get rank up in events, even for the players who don't pay but they still playing and they have rights to enjoy the game without bugs, don't make players leave the game for something you can handle so easy.
Suggested Solution:
Go over those bugs before released in-game, "focus for PTR proper testing", don't be the main purpose to make them leave the game for something you can handle or because they didn't like the compensation you gave to them for bugs.
State:
All States.
Posting on behalf of Udham
Observation:
In the Operation Festival event, the ranking rewards were changedāSpecial Operative Hero Fragments were replaced with statues.
Consequence:
⢠Players are unhappy with the change, as they found the fragments more useful for progressing and upgrading their heroes.
⢠The new reward feels less valuable and discourages participation in the rankings.
Suggested Solution:
1. Bring back the Special Operative Hero Fragments in the ranking rewards to match player expectations and maintain engagement.
States:
All
Observation:
There are too many heroes, the entire page, setup, everything is a mess.
Consequences:
It's a pain to navigate the heroes let alone tempest, stupid animals, stupid gene links and all the other garbage you introduced.
Suggested Solution:
Give me the option to hide heroes so I can actually get a decent overview over the ones I am using.
State:
All States.
On behalf of Cygnus
Observation:
During the current Nexus event, players are unable to upgrade the Tech located in the Alliance Bastion building.
Issue:
Even when all required resources are available, an error message consistently appears, preventing the upgrade from going through.
Suggested Solution:
Investigate and resolve the error preventing tech upgrades in the Alliance Bastion to ensure smooth progression during the Nexus event.
State: all
š¼12 š½1
on behalf of (NWO)Dutch
Observation:
With so many releases of new items in the game, old items such previous gen hero fragments are not being used as well as having an abundance of biocaps and resources.
Also, the hero search still gives frags from heroes that are already fully upgraded such as Sarge/Ghost/Maddie etc.
Consequence:
These items are piling up in players backpacks and there is no way to recycle/trade them for items that are actually needed and instead need to always buy more packs.
Solution:
Be able to recycle more unwanted / unusable items into things that are actually needed like
- Plasma / Polymerised plasma
- Red Crystals
- Other items that are needed
Trade resources and biocaps and get items.
As well as this, re work the hero search to only include the previous 3/4 hero generations
State:
All States
Observation: Ray's place is still unfair with no guaranteed fragments. Just did 150 spins and got 3 new hero crates.
Consequence: Low and f2p players cannot upgrade new heros and power gap once again increases.
Solution: Guarantee a number of new hero crates with 150 spins in Ray's place.
states: all
On behalf of Kostas
Observation:
Players have reported that the Electric Fury skill does not function as intended when used on the G2-Sandcat pet. Despite being a premium skill with high resource cost, its effects are either not triggering or not producing noticeable results in gameplay.
The issue is especially troubling because the skill manuals are still being sold in events and offers, even though the bug is widely acknowledged. This creates the impression that monetization is prioritized over quality assurance and player experience.
Game contentāespecially paid or premium itemsāshould be fully tested and verified before being released for sale. Releasing bugged content not only causes dissatisfaction but also damages trust in the fairness and integrity of the gameās economy.
Consequence:
Players may feel misled or even defrauded after spending valuable resources or hundreds of euros on broken features that cannot be acquired through free-to-play methods.
It undermines confidence in future purchases.
It discourages further investment in pet development systems and other premium mechanics.
Suggested Solutions:
Immediately pause sales of Electric Fury manuals until the skill is fixed.
Publicly acknowledge the issue and provide updates on expected resolution timelines.
Offer compensation to players who have already acquired or used the affected skill.
Improve internal testing processes to ensure that premium content meets functional expectations before being offered to the community.
**State: **All
on behalf of Wika The Invincible
Observation:
Whilst in the Nexus , no other events show up in the āmore eventsā section even though Apex and Immortal arena can both be played whilst in nexus.
Consequence:
As these show up players may think they cannot play these events whilst in nexus map, so may miss participating
Solution:
Adding these events to the more events section as well as any other playable events that you can still do whilst in nexus
State:
All States
Observation:
Some players spend a lot of money on SoS, while others spend little money and still others spend no money.
Spending money is often required to gain power in certain areas, for example the āultraā special behemoth upgrades. I do not think an F2P player can ever get these, or enough of them to matter.
Consequence:
The power gap between players continues to grow and inevitably the low spenders or F2P players stop playing, which affects everyone due to lost friendships and lost joiners.
Solution:
The generosity of FunPlus will prevail by making one or two days each migo cycle where some bundles are offered for FREE. This way, even F2P players can enjoy the benefit of gaining power. Perhaps allow players to choose up to 3 bundles MAX to be FREE and no more. Or perhaps 3 specialty items for FREE and no more. Consider the positive vibes and appreciation gained from such an event which will far outweigh the lost revenue.
On behalf of Clen
Observation:
Jungle Gems were consistently included in events like Bounty Blast in the past, but they have not been featured for a long time despite being present in other recent events like Pinball.
Consequences:
This inconsistency may lead to players frustration and a sense that Bounty Blast is being overlooked, especially when similar events receive better rewards.
Suggested Solution:
Consider reintroducing Jungle Gems for Bounty Blast to maintain consistency across events and reward long-time players who have been waiting for their returns.
State number
All states
On behalf of JokertheFunny
Observation:
There is no clear indication/rule/guideline on how the Labyrinth city rank is determine.
Consequence:
Player has maxed lvl excavator, strong hero's, completed the highest lvl available in the event first, however their rank keeps falling as more players complete the event.
Solution:
Provide a list for the requirements that are used to rank player. With an explanation of what order each requirement is considered.
States:
All states
On behalf of SOS Screwing Players Since 2019
Observation:
Nexus fights last for 1 hour but Nexus itself remains open.
Consequence:
With the fight lasting 1 hour it hinders alliances whose majority of players may not be able to make the limited fight time.
Buildings that could have been captured remain empty and materials for declarations are wasted.
Solution:
Remove the fixed 1 hour battle limit. Keep it open for the duration of the stage.
States:
All states
On behalf od Mahiru
Observation:
Hidden Treasures can be collected while on the Nexus map.
Concern:
Nexus is a separate strategic zone, and allowing access to world map features like Hidden Treasures breaks immersion and causes confusion.
Suggestion:
Disable Hidden Treasures while on Nexus to keep gameplay boundaries clear and avoid inconsistencies.
State: All with Nexus
Observation:
Nexus is a separate strategic zone which requires a lot of your time in game spent in this event
mahiru really hates hidden treasure and really wants it removed from the game
Concern:
Some events force you to exit the event which is highly unnecessary, such as things including but not limited to, treasure dig, dispatching trucks or trains, claiming survivor royale ticket, etc.
BIG EXAMPLE HERE. SVS HAS A LOCK SYMBOL WHEN TRYING TO VIEW HOW TO EARN POINTS FOR THE DAY, BUT YOU CAN ACCESS IT BY OTHER MEANS AVOIDING THE EVENTS TAB.
feedback such as this will only hinder individuals who participate in the spenders only event
Suggestion:
DISABLE ALL LOCKS that are in place when inside nexus. NOTHING SHOULD BE OFF LIMITS
ignore feedback like the one I'm replying to
State: All with Nexus
Observation:
Still no solution for all impacted players in Nexus road building glitch. Our burned speedups are still not returned, our lost bottle caps from killing infected, first occupation from day 1 ( who were correct ) are still not returned, our store is still not available and we still did not receive the 4M bottle cap compensation among the other things that were distributed.
Consequence:
Players who invested significant time and resources (estimated 1000ā2000 hours of speedups) are left empty-handed, while others benefit from generous rewards. This imbalance risks damaging player trust to the point of dropping out of the game.
Suggested Solution:
We recommend a fair and balanced resolution that includes:
Reinstating access to the event store for affected players.
Providing meaningful compensation equivalent to the value of lost progress (speedups, rewards, bonuses).
Ensuring equal treatment across all groups to restore balance and trust in future events.
State(s):
All
On behalf of Udham
Observation:
Currently, all truck combat reports are shown from the perspective of the truck owner, regardless of who is viewing the report.
Consequence:
This inconsistency can be confusing, especially during shared or alliance-based operations. Players are used to seeing reports based on their own role or side (attacker/defender) as in all other types of battle reports.
Suggestion:
Adjust the truck report system to reflect the viewer's perspectiveājust like standard combat reports. This will ensure clarity, consistency, and a better user experience across all report types.
State:
All
Observation: Nexus is broken
Consequence: an event that is the main source of points for the entire MiGo season is not working, everything is completely frozen. Angers players who worked thier schedules around the ridiculous time slots
Suggestion: properly test stuff before release and compensate the hell out of everyone affected.
Hey everyone, for the nexus lag bug please head over to #šļø±bugs-discussion
Observation
Nexus is broken..
March stuck at 0:00
Can't login after restarting the game...
HOW does this happend every damn migo?? Like..
Consequence
People are getting zeroed because they can't login to the game
We can't fight for the buildings
Can't get points for migo
Suggested solution
fix the damn game before releasing content, massive compensation needed..
On behalf of Horizon
Observation:
Right now in Nexus there isn't the help button for heal like the feature in SvS
Concern:
This consequence make more difficult and exausting and more time draining the process for heal troups.
Suggestion:
Add the feature for healing in to Nexus too.
State: All with Nexus
Observation:
On Friday at 18 UTC, a service discontinuity lasting 10ā15 minutes affected a significant number of matches during the Nexus event. Players were unable to login and consequently experienced losses including buildings, troops, earnings from 3D modules (if buildings were occupied), and declaration costs. Additionally, the reduced damage per hit on buildings further hindered progress for most players, benefiting only a select few.
Consequences:
The recurring issues with Nexus highlight ongoing operational shortcomings, particularly the absence of staff during critical moments. The service disruption led to altered match outcomes due to lost buildings, disconnected players, and depleted troopsāsome of whom may now be unable to continue competing. Compounding these problems are persistent concerns such as high Migo Store pricing, paywalls, and untested bugged features, which reflect poorly on the development teamās commitment to delivering a stable and fair gameplay experience.
Proposed Solutions:
-
Compensation for Affected Players: Reimburse 3D module costs for all buildings declared on during the affected matchups. Provide healing speeds for troop losses.
-
Improved Server Management: Allocate additional server resources during peak gaming hours to prevent overload-related disruptions.
-
Enhanced Player Support: Deploy dedicated support staff to address player concerns in real-time, particularly during high-traffic events like Nexus.
Observation:
Nexus had many issues such as march being stuck at 0:00 and never returning back. We were not able to besieged nor log in to game
Consequences:
Due to the lag we lost 15 minutes, of not being able to do anything and even if we restarted sometimes it was still stuck. This cost us not to be able to complete the third building we declare war on. Essentually making us loose 50k 3D modules. It also let the enemy burn us or zero us while we were struggling to get the event to work.
Suggested Solution:
Please compensate back the 50k modules we spent to declare war or give us the building city 5 as we were less than 200k from being done. Or even our level 2 back that we drop in order to get a second city 5
If it wasn't for the lag we would have achieve it and finish the building before the event closed.
Also give us free speedups for the 46 days most of us need to heal.
It's ridiculous that due to events lag and not working properly the chances of continuing to fight in the event are very slim due to the loss of troops. (I prefer it the way we healed when we had MM a few years back)
Observation:
The Nexus event is completely broken and full of bugs.
Consequences:
The majority of players are not enjoying the event.
Solution:
Bring back Mining Mayhem.
Observation:
Nexus
Friday 04/25
at 18UTC
We were kicked out of the game and it stopped working for 5-10 minutes.
After we came back the game would freeze for seconds.
Consequences:
We've placed 40,000 on lvl4 3D pieces
and we're almost there!! We had less than 30,000 left to occupy the building.Time ran out !!
The players left their work and made an effort in the so-called bsiege!! Which is illogical and boring.
We put in 3D modules,effort, time and stamina
And they were wasted because of what happened!!
Suggested Solution:
How will we be compensated for the time?
*Please give us back the 3D modules and stamina
*Or find a way to give us the building, especially for those who have completed more than 70% or 99%, as happened with us.It will definitely show you how much each alliance has cut.
On behalf of Shayera
Observation:
Right now in Nexus when an alliance is holding a building to conquer it, the members of that alliance can only send 1 besieging march each time, after it is sent, before sending another one, they have to wait until that march return all the way from the building before they can have the beseige option useable again.
Concern:
The current way it's tedious and slow, since after you send the march for the besiege you have to wait for it come back before opening again the interface on the building to besiege it again, or the besiege button will not work.
Suggestion:
Suggesting to change it like the Treasure Quest. So you can do 5 besieging together instead of only one individual, all using the same march.
Have the 5 take as long as 5 individual, but it'll be less tedious and less taxing on the server. (Especially after this crashed the server today).
State: All with Nexus
posted on behalf of wiktoria9762
Observation:
Freights limit participation to 5 cheifs over cart.
Consequences:
Low spending players who have their usual good S trucks raided by stronger players, rely on the RallyLead freight to gain good items and may lose such opportunity based on a small limit.
Suggestion Solution:
Raise the participating limit to 10 per cart.
States: All
Observation:
Being locked out of a bunch of events while on Nesuxx map. May it be for boring road building for hours or gathering because we get some points for that.
Consequences:
This makes it EVEN harder to finish the onslaught of events that the ignorant devs throw at us every single day.
Suggestion Solution:
Cancel this badly designed event. LISTEN TO FEEDBACK! Reduce events, especially those which interfere with each other.
States: All
Observation:
Underground Event got removed a while ago
Consequences:
Players aren't happy as it was a really great event
Suggested Solution:
Bring the event back
States:
All States
Observation:
There are no potions for hero upgrades in pearl store
Consequences:
Players have limited options to obtain potions
Suggested Solution:
Add potions in the pearls store
States:
All States
Observation:
King of the hill matching is very bad and smaller alliances constantly get matched with alliances double their power
Consequences:
Players loose interest in playing the event
Suggested Solution:
Fix the matchmaking for king of the hill
States:
All States
Observation:
We are not able to upgrade migo frames
Consequences:
If a player gets more then once a frame in migo, they can't use them
Suggested Solution:
Let us upgrade the frames and/or allow us to recycle them back into migo items
States:
All States
On Behald of Cygnus:
Observation:
In the current Nexus event, players are unable to upgrade Tech located in the Alliance Bastion building.
Although resources are available, players consistently receive an error message when attempting to upgrade.
Consequence:
This prevents players from progressing and properly utilizing the Alliance Bastion feature during the event.
Suggested Solution:
Investigate and resolve the error preventing Tech upgrades in the Alliance Bastion building to ensure smooth gameplay during Nexus.
State: all
š¼ 18 š½ 1
Issue with SvS
Observation:
I haven't played SvS warstage for a very long time (1y+), so imagine how frustatring it is to not be able to shield up within the grey area (not the red alert zone) to avoid an enemy attack or not getting points for attacking enemy players that are within 3 HQ levels (p11 vs p9).
Consequences:
Couldn't shield because it said "cannotbshield in alert zone" even though i wasn't even remotely close to the red area (i was in the grey area).
No points for attacking within the rules. See video.
Suggested solution:
Either fix the bugs or change rules if they were changed.
State:
317
1 (since we are fighting in state 1)
On Behalf of OG Thunder
Observation:
To go in a similar theme of the Pacific Rim, it would be nice to have a collaboration with Transformers. The idea for it is to be able to allow f2p players to more easily get skins for the behemoths.
Consequence:
F2P lack most events for skins for behemoths and can look forward to getting one. Players shouldnāt have the need to shell out thousands to get a skins. It demoralizes most of the player base and causes the gap between free to play players and spenders.
Suggested Solution:
Have a transformers event that allows F2P to get behemoth skins(such as Optimus Prime) in a manageable way (not needing to save for months on end).
State:
All
on behalf of State 907
Observation:
During svs there are always pop ups when a state looses a building
Consequences:
Every time it pops up and you're about to send reinforcement to a building, you are at risk of clicking that pop up in the middle of your screen and get send to a different building
Suggested Solution:
Remove the pop ups or move them to the upper part of the screen like it usually is with bunkers
States:
907 and all states
on behalf of 907
Observation:
We can't recycle hero frags
Consequences:
Players have several thousands of hero frags in their backpack that they can't use
Suggested Solution:
Let us recycle them
States:
907 and all States
on behalf of State 907
Observation:
Capital Clash rewards are very outdated
Consequences:
Players aren't interested anymore in playing this event or even fight for gov
Suggested Solution:
Update the rewards
States:
907 and all states
on behalf of State 907
Observation:
The svs tab and the quick heal button keep switching sides and are too close to each other
Consequences:
Players often accidentally hit the svs button when trying to heal
Suggested Solution:
Move the svs button to the left side of the screen and keep the quick heal button on the right
States:
907 and all States
on behalf of State 907
Observation:
We can't recycle max statue permits
Consequences:
Many players have several statues max but keep getting Statue permits in bundles or events
Suggested Solution:
Allow us to recycle them into general statue permits that we can use on all statues
States:
907 and all states
Observation:
[ Restricted to 1 march to collect supply crates from svs, and Journey to Glory ]
Consequence:
[ Having 1 march to collect crates is both time consuming and silly, especially when there are limits on how many crates we can collect. So it would still be fair to everybody to max their marches. The game has far too many events to try to complete each day. We need multiple march capability because time is precious. ]
Possible Suggested Solutions:
[ Allow a total of 6 marches (for both Glory and Valor) to collect crates after SVS, and when a state wins the supply crates from Journey to Glory. You already have the code, because you use it for intel and you allow 1 glory crate and 1 valor crate after svs. All you have to do is change the total allowed marches from 1 to 6, easy! It would definitely be appreciated. ]
State number
[All states]```
on behalf of State 907
Observation:
The pass in Blissful bags event only gives 3 keys without spending money
Consequences:
F2p players can never buy anything as you need at least 6 keys to buy anything
Suggested Solution:
Increase the amount of free keys or don't recycle them every time the event ends
State:
907 and all States
on behalf of State 907
Observation:
There are no options to obtain items for hidden treasures without spending. Still the "event" is in the event tab instead of the bundle tab
Consequences:
This is very frustrating players. They see things, knowing they can't do anything in the tab.
Suggested Solution:
Add a Pass like for other events to at least give a few rewards to f2p. Or move the event to the bundle tab
States:
907 and all States
Observation: There are no current events other than Dream star that brings Dino Behemoth Skin frags let alone no current event for the Monkey Behemoth First skin called Vandal. The current cost is 900 gold dream coin to get 10 DINO SKIN FRAGS which is equivalent to 1 behemoth ultra crate.
Consequences: Players are unable to boost let alone stand above others in behemoth if you do not bring back more events where we can purchase or trade 1 behemoth skin for another. All the while you are giving us General Behemoth SKIN FRAGS which only are useful when we have located said Behemoth Skin to upgrade them.
Suggested Solution: Introduce FIRST generation behemoth skin frag VANDAL and GRIMWING into the rotation of HONOR STORE UNDER HERO'S STORE for 5-10 BEHEMOTH SKIN frags for 1400 HERO'S BADGE. This way it boost competition to seek more coins to then purchase more frags under the Honor store.
States: All STATES
Observation:
P15 is currently the max building level
Consequences:
As soon as you reached p15, you can't use anymore plasma except for recycling
Suggested Solution:
Increase the max building level to plasma 20
States:
All States
Observation:
Many players have their chief gear already maxed since years but we keep getting items to upgrade them in events like horde and get events where we should use them
Consequences:
We get items we can't use
Suggested Solution:
Add new levels for chief gear or remove the items from events and replace them with useful things
States:
All States
observation: when buying stuff in the skin store it is horrible to see what you do and do not have. yes it shows owned or not owned when you click to buy it. but no other information.
consequences: you get frustrated trying to find the frame or skin etc to see what level you have it at. as there are so many of them to go through
suggestion:
add a ''pop up'' when hovering over to show you the level you own it at and how many you need to upgrade to the next level. would make it much easier to navigate
posted on behalf of ger1508
Observation:
Pet food is not available anymore to procure.
Consequences:
Low spending players especially in new sttaes, miss out on potential rewards such as hero fragments
Suggestion Solution:
Add the food to the "weekly deals" store
Submitted in behalf of Shadow
Observation:
There are too many bugs and issues with the actual events in game.
Consequences:
Players would like to be able to play the events we already have, without bugs or lag.
Suggested solution:
NO MORE new events until all bugs are fixed.
Or pause all events and focus on fixing bugs.
Observation:
There are too many statues. They don't look pretty when placed close together and the buffs still count when they are hidden, so why must they be visible to upgrade them?
Consequence:
Annoyed players wasting time they could be using to buy bundles
Suggested solution:
Automatically build new statues and upgrade old ones when you get enough copies
Alternately they can already be upgraded from the lists in the collections section, just flag them all as built and let us upgrade them there
OBSERVATION
Players are frustrated and so "over" the constant releasing of "new" events or versions of them, when they are still not without bugs & ready for live server.
These are "issues" that were discovered in the PTR environment, and yet still released in Live without any attention to fixing what has been reported.
CONSEQUENCE
Players in Live server participating in newly released events have spent time, effort and in some cases, money! to engage & prosper in the different aspects of said newly released events , only to discover that aspects of these events are not functioning properly.
Compensation efforts are
- Hugely lacking adequate equality to what has been "spent" .
- Fairness in what is given to compensate the negative experience
- Most importantly compensation does not equally provide for the actual loss that Players have encountered-
- Players are not being compensated with the return of allthe materials that have used/lost.
SUGGESTED SOLUTION
- Pay more attention to what is being reported in PTR environment
- Acknowledge bugs, glitches and all other "issues" that arise during the testing phase(s)
- Do not continue to release events, or new features in game without confirming that they will not fail to function properly.
- Do not allow for Players to spend money on these newly released events/features until it has been proven [in Live server] to run smoothly without fail (ie: do not make bundles, etc, available for Purchase!)
State
all [relevant] States
On Behalf of BarnOwl2525
Observation:
Pop-up messages appear during major events like SvS, Reservoir Raid, and Trap, disrupting the flow of gameplay.
Consequence:
These interruptions create frustration for players, lead to mistakes during critical actions, and negatively impact event performance.
Suggested Solution:
Restrict or disable pop-ups during high-focus events, or significantly reduce their frequency and activation time during these periods.
States:
All States
On Behalf of BarnOwl2525
Observation:
Players have observed that the availability and rewards from one-arm bandit (slot machine) tokens seem to be increasingly limited.
Consequence:
This leads to a perception of unfair reward handling, discouraging participation and affecting overall player satisfaction.
Suggested Solution:
Review and adjust the management of one-arm bandit tokens to ensure fair distribution and maintain consistent reward value for players
States:
All States
New Mech introduction
Observation:
Players with maxed gen1 ( mkI & mkII) tanks who did the tank fragments exchange for vehicle parts are screwed. Till now when exchange with limitations was possible in any aspect of game it meant that You can be sure nothing backward is introduced. For ex introduction of Eagle behemoth but not developing more ape or dino.
Consequence:
This leads to a perception of unfair affecting overall player satisfaction.
What was seen during Friday 24th Nexus @ 18:00 UTC the servers are overloaded. Cumulating more & more things in backpack causes servers are overloaded causes lags and consuming operation memory of device and servers, game is too heavy. But now i am even more concerned to horde everything.
Suggested Solution:
Introduce reverse unlimited exchange of vehicle part to vehicle frags in ratio 2:1 that players who did exchange can in short period regain frags.
States:
All States
on behalf of ToxicSugar
Observation:
When zooming out on the map in The Nexus/Normal State Map, Dreadbeasts and Infected Fiends appear the same colour/icon.
Consequence:
When there arenāt any in the area and players search like this, it can be annoying to find out itās a fiend instead of a dreadbeast and vice versa.
Solution:
Change the icon or colour (or both) of the Infected Fiends/Dreadbeasts so itās easier to differentiate between them when searching on the map.
submitted on behalf of Abby Jr
Observation:
March time around capital is extremely slow
Consequences:
Makes players feel the need to use unnecessary speedups
Suggested Solution:
Change the march time around capital to be the same as it is anywhere else on the map
States:
All States
submitted on behalf of Mahiru
Observation:
Players enjoy the Fishing Challenge event, but there is no calendar or schedule to know when it will happen.
Consequence:
⢠Without a schedule, players feel unprepared and miss the opportunity to participate.
⢠The event feels too rare, which reduces player engagement and excitement.
Suggested Solution:
1. Add the Fishing Challenge event to the event calendar with clear dates.
2. Increase the frequency of the event so players can enjoy it more often.
states:
All
Observation:
Overload of bugs/matchmaking??? becomes too much + the unwillingness of dealing with them. Players gets punished by bugs and/or devs when they are unluckily to be playing right then. Examples :
Our alliance just has less then 150B BP but got matched yesterday with 2 400-450B BP alliances ( 3 players are in the top 100 BP ranking all states. ⦠logic matchmaking?).
Same with Nexus: direct neighbor has 3 times more battle power then us.
Nexus is horrible to say the least. The game freezes, marches stay at 0Sec, unable to relocate. store is completely empty ⦠unable to participate in several events while in Nexus, same for svs points. Road building went terribly wrong, those who upgraded their building got set back to a lower level then before and lost their speedups. Storm weapons that I got enhanced were taken away. I lost several stormweapons ( 2 from the store, but also others that were already mine before the error??)
Legendary fragments for upgrading gen 7 and higher heroās last upgrade does not count for svs/CC points
Redundant materials in backpack ( ex: purple hero fragments). ==> let them recycle/trade for other material
Compensations sent to players that were not impacted by bugs and players that are affected got nothing?
Our state is 3 years old, but Maggie fragments ( gen 1 ) is still marked as ābest sellā??
Still the same rewards for horde and Azurtane.
Too much money bases, games should be fun. First fix problems, then think about earning money
Consequence:
Iām at the brink of leaving the game, and I know Iām not the only one. Only look at the players statistics, they are dropping month by month, there is a reason why players leave the game. Please do something about it, State of survival itself is a great game!
Suggested Solution:
- Fix the bugs, listen to the players! It is us that pay your wages. Treat everyone the same way. Customer ( the players in this case ) are king. Or so it should be
states: All
On behalf of Parichay
Observation:
The "Hero Challenges" mode within Explorer Trails is currently unavailable.
Consequences:
The removal of this mode has reduced gameplay variety and limited players' opportunities to earn valuable rewards such as Hero Treasure Capsules, Capsule Potions, Hero Diary Accessories, and other important items.
Solution:
bring back the "Hero Challenges" mode to Explorer Trails To enrich the gameplay experience and provide players with meaningful rewards, encouraging continued participation and enthusiasm for the game.
On behalf of .white._.wolf.
Observation:
Players are still having serious problems during the Nexus event. When they start new constructions like roads, the updates often donāt show up for 5 to 10 minutes unless they relog. While one issue, the 70-cap road limit, was fixed, many bigger bugs are still happening. The event causes the game to slow down badly or even freeze, both on mobile devices like iPads and on PCs. It uses up a lot of CPU power, making the game almost unplayable unless players restart it often. This points to a possible endless loop or a big problem with how the game updates during the event.
Consequences:
These bugs are making the event frustrating and exhausting for players. They are forced to waste time constantly rebooting the game just to continue playing normally. Itās also putting extra strain on their devices, which could cause overheating or performance damage. If the problems continue, players could lose trust in the game and possibly quit playing.
Suggested Solution:
The best move would be to pause the Nexus event until the major bugs are fixed. A quick update should fix the delays and stop the game from using so much CPU. Itās also important to test the event better before bringing it back to make sure it runs smoothly. Finally, it would help if the developers clearly explained whatās being done to fix these problems so players know they are being listened to.
Observation: In the Nexus Struggle FAQ just published by SOS, you claim that alliances are places next to each other with similar strength to ensure fairness. We are flanked on both sides by alliances that are more than 100b points stronger than us. How is that ensure fairness and a balanced map?
Consequence: SOS claims to have fair matchmaking processes and even say they do in official posts, but the reality shows otherwise. This erodes trust and quite frankly makes the game unplayable for the weaker alliances, who can't compete.
Solution: ACTUALLY fix your matchmaking algorithms. And don't brag about them when it's not true.
Observations:
Besiege damage is much lower for states with old style territory compared to new style states.
States with new territory have tech to increase burning speed as an option to increase damage and older states do not have the same opportunity.
Consequences:
Damage for besiege is much lower for older states (average damage around 2500 in old states) compared to 3400 in newer states.
Burning speed from alliance tech research increases the damage to burn buildings which gives more points in the Nexus event.
When fighting against an alliance with alliance tower tech it will be unfair as they can besiege much faster than older states which will likely result in losing the battle even if the building is occupied for the same time by both alliances. It also uses more stamina as we have to besiege more than newer states because of unbalanced damage.
Suggested solutions:
Ensure the besiege damage is the same for each state depending on troop level and march capacity.
Remove burning speed alliance tech from having an impact on nexus as it is not available in all states.
Fairness is required to make a better playing environment.
On behalf of Machin:
Observation:
Currently, players are unable to demolish or remove roads once they have been built in the Nexus map.
Consequence:
This limits flexibility and can lead to cluttered layouts, especially if roads are placed incorrectly or strategic needs change over time. It can negatively affect both individual and team planning.
Suggested Solution:
Introduce an option to demolish or relocate roads in the Nexus, similar to how some structures can be moved or rebuilt in other areas of the game. This would allow better strategic planning and enhance the overall gameplay experience.
**States: **All
Observation:
The Jungle Gem event started in the middle of the day instead of at the usual daily reset time.
Consequences:
Many players lost several hours of idle rewards, leading to widespread frustration and dissatisfaction. This is especially impactful since the event is only available for 2.5 days.
Suggested Solution:
Provide compensation to all players equivalent to at least 6 hours of idle rewards to account for the lost time and maintain fairness.
States: All
Observation:
Jungle gems rewards are for an event that's not available right now (balloon event)
Also statues in stage rewards are for a not even released set
Consequences:
Cluttering up our backpack for meager recycling rewards
Suggested solution:
Think before release
On behalf of Vhino, S247
Observations
Jungle Gems event offers Capricorn Statue tickets, granting players excessive amounts of tickets, that have no value after the statue is maxed out.
Consequences:
Players' inventory is full of Capricorn Statue tickets that cannot be used in any way, due to the fact that the number of tickets needed in order to max the Capricorn statue is limited. This leads to devaluation of the Jungle Gems rewards and therefore, frustration among players.
Suggested Solution:
Replace the items with general crates of the same value, from which players can choose which item is the most useful for them.
State:
All states.
Observations
Jungle Gems event offers Explorer Magnifier, but the Event of "Beyond the Cloud" is not start, even for 2-4 days forward
Consequences:
the reward is not usefull
Suggested Solution:
Replace the item usefull for event that start so it can use
State:
state 1353
Observation: Due to Devs increase in Collab and Behemoth Skins, devs have forgotten about their own original unique Vandel and Grimwing BEHEMOTH skins which have been removed from Events with no thought process to resurface them.
Consequences: Just like the OG wings that were once temporary these skins are just faded away and many players are not given the opportunity to unlock let alone use them. As devs continue to focus on Collab and focus on General Behemoth skins players lose interest that they cant get these skins and can only admire them from the skins menu.
Suggested Solution: Add Vandal and Grimwing BEHEMOTH skins to the Hero Store where we can purchase the Behemoth Skin frags with Hero Badge Coins.
State: All states.
Posted on Behalf of Sauron
Observation:
The average time a player can spend in game to do all events can be the amount of a full time job.
Consequence:
Players have lives outside of SoS and see this as a game and not a secondary job. It should be a hobby and provide enjoyment instead of feeling draining and an obligation.
Suggested Solution:
Offer Automode for events for those who donāt wish to spend time actually navigating those events.
States:
All
Observation:
Can't join half of the 314159 daily events when inside Nesuxx
Consequences:
Just a tiny example: you can't even collect rewards from dino rallies... so if you forgot to do that right after the rallies, you need to recall everything, gatherers, road construction etc, exit this dumb map, collect your rewards, wait another dumb 5 min, then go back, resend all marches which takes another 5 min because of other bugs like you have to double select a gathering tile... after 15 min you are done with something that could be done in 30 seconds if devs actually were thinking about what they do for 5 min! Or at least listening to the thousands of complaints...
Oh, and if you don't collect those crates... they are gone after reset!
Same dumb procedure for many other events, like dino rallies itself, Dumbsday Express, Deployments, SvS prep..
Solution:
Don't restict what we can access! If you think it's necessary, restict sending marches to the wilderness, like attacking settlements or infected, but everything else is nonsense. Especially that we can't even access the event screens!
Observation:
While besieging the building in Nexus the game shows 3700 points, but only 400 counts.
Consequences:
Players get less points from besieging without being noticed.
Solution:
Since the besieging, aswell as the fiends, infected and the gatherings are a main part of our daily routine and the Nexus game play the given points shouldnt decrease because of the amount and there should be more informations about it.
State:
all Nexus states
Reported in the name of pittbull_
**Observation: **
Managing collections is buggy and a waste of time. Decorations must be built in order to upgrade them. It's difficult and time consuming to figure out which ones are needed. Sometimes the red dots disappear and we cannot figure out which ones to build.
**Consequences: **
Players are annoyed and stop playing this game.
Solution:
Fix the collections management. Remove the requirement to build a decoration in order to upgrade it. It makes no sense and is aesthetically unpleasing to have an entire screen jam packed with statues.
Just allow decorations to be decorations as the name implies.
Alternatively give us unlimited space to place decorations in.
State:
All
On behalf of Billynasty
Observation:
The minimap functionality during the Nexus event appears to be broken or missing for some players, making navigation and locating objectives difficult.
Consequence:
Players struggle to efficiently find structures, resources, or strategic points.
Increased frustration and reduced participation due to inefficient map interaction.
Loss of overall event fluidity and effectiveness of team coordination.
Suggested Solution:
Restore or improve the Nexus minimap functionality to reflect current map elements clearly. A working minimap would greatly enhance player experience and support better strategic gameplay.
State: All
On behalf of a player
Observation:
The effortless progress event use to be available every week but now only 2 weeks per month. In the past it was five days of every week.
Consequences:
This drastically slows down the progression in growth for players. Players sees the effortless progression as an opportunity to upgrade to a lvl they otherwise will not be able to reach in the same given time.
Solution:
Reinstate the event to what it previously was.
States:
All states
On behalf of TD/PM
Observation:
Recently the older state got an uppdate who made appear new heroes who are avaiable for the unlocking only into newer states
Concern:
True who some of them are the replacement for G1/G2 there is also two of the who have skill who empoer traps and truck and player would like to try them too, also since they have been insert into the roster of the heroes into the older state would be a good things also can have a way to unlock them
Suggestion:
Make a way for older state to unlock this heroes so they could use them.
State: All the older states
Observation:
Pop-up style HQ skins are cheap-looking and are not aspirational.
This style has been used in Earthday event and the Folded realms event.
Consequence:
Players have no desire to get these skins.
Suggested solution:
Make rich 3D looking skins, dont cut corners with cheap pop-up books
On behalf of a player
Observation:
We have come to find out that some states have a different nexus from us. Each match an alliance is able to take 5 additional buildings.
Consequence:
This leave us players feeling frustrated and like a lab rat. The game has a ptr, why isn't it being utilize for these testing. If a player wanted to be apart of testing changes and new additions to the game they would have requested to join the ptr. This is negatively affecting our ability to grow. As the much stronger alliance is able to move quickly across the map, giving the other alliances little to no chance to even participate in the event. After the second week, two alliances were already trapped and haven't played since. Too many bad experience with the game and players will start leaving. This like many other things are preventable if the dev's just do things correct.
Suggested solution:
Properly test new or adjusted events on the test server. Only bring it to live server when it's ready and give every states the same version of the event.
State:
1045
On behalf of Wika the Invincible
Observation:
In Nexus, the distribution of merits donāt make sense. Can be in 5th place and then besieging but lose ranking even if you have done all intel, rallies etc in the Nexus map
Consequences:
Players are getting frustrated at doing all they can to get merits but still lose ranking.
Suggested Solution:
Merits should be same amount for everyone when besieging to make it fair for everyone.
State:
All states.
Posted for: Destroyyrr
Observation:
Matchmaking for solo POW seems to be unbalanced with new states playing aginst older states.
Consequences: clanmates are lil bored with pow due continuous defeat & imbalanced matchmaking
Suggested Solution:
narrow it down to 4-5 states you can match with instead of closer to 10 for better matches
State:
All newer states.
Hello for all bug discussions please refer to https://discord.com/channels/555639568053829632/925537726223237180 and for reporting please use the bug bot found in https://discord.com/channels/555639568053829632/1229859341054775326
on Behalf of Parichay#3672
OBSERVATION
Player would like to see the Hero Challenges in Explorer Trail return. The one where 3 heroes fight waves after wave of zombies.
CONSEQUENCE
Players are not getting the Hero Treasure Capsules, Capsule Potions, Hero Diary Accessories and other good rewards.
SUGGESTED SOLUTION
Bring back the Hero Challenges
STATES
All
Previous upvotes š¼ 3
** Observation : **
bring back Mm and remove Nexus.
If you cannot do that then implement the MM skill such as emergency dress and tower buildings for it so we can actually recover our troops instead of these limited speedups that can even heal our T12 which are expensive and take long time in healing.
Difference between old and new states for the most part is the amount of troops they have so more troops mean it will take awhile for a normal person to burn through but with mega whales they plow through newer states easily because they have less .
** CONSEQUENCE : **
Player feel like nexus is a unfair event. And are not encouraged to even player.
Rules are complected, matchmaking unfair, meant to heal troops isn't enough to cover the event. All of these lead to less players willingness to play nexus further on.
** No troops mean we cannot do anything in Nexus anymore. That includes doing intel, fiend rallies, gathering, building roads if you have no troops. At most when players have exhausted their troops and healing speedups they will never return to Nexus because their is nothing they can do there now except send trade marches **
** SUGGESTED SOLUTION : **
** Remove nexus all together. No on really likes it, no one really wants to player it**
**Bring back MM ( Mining Mayhem ) Which is an event player have been asking for for a long time time ! **
On behalf of Sauron(sauron06085)
Observation:
Older states tend to have maxed hero gears, due to having been around longer.
Consequences:
A lot of players are unable to complete the hero gear task in the journey to glory event, due to having maxed gear. This reduces potential rewards, and upsets players.
Suggested Solution:
Replace the task in older states with a different task, some examples would be killing infected/infected fiends and/or gathering resources.
Affected States:
All states
On behalf of Dream Weaver
Observation:
The rules of the Nexus who gave basic information about it, missing a lot things of basic knowledge about this new mode.
Concern:
Missing this basic knowledge the alliances who play nexus suffer from a lot of missconception / wrong decision who badly affect they're Nexus experience, making the gamplay less enjoyamble and more difficult.
Suggestion:
Implement more basic information on the rules of Nexus so every guilds will be aware of them, making them gameplay and they're choice / strategy more effective.
State: All states who have Nexus
Observation:
The math of 3d modules in nexus is broken.
Concern:
in extrapolating even the most optimistic numbers, itās is quite unlikely for any alliance in a given nexus field to even be close to maxing out neither their research nor their bastion.
Suggestion:
you morons, and thatās what you are, morons. As programmers you should be good at math. But no you are bottom of the barrel programmers. Your math is wrong. You got the multiples wrong in the nexus.
So⦠maybe fix it? God. I hope you pay your developers.
State:
any that is still left eventually.
On behalf of Neo
Observation:
This is for the Path of Water event. Because matching takes a very long time, many players put down their phone while waiting.
Concern:
The problem is that the game doesn't play a clearly audible alert when players are matched. Only a soft click is played. As a result, matching times out and fails. This causes a vicous cycle of people not playing Path of Water much anymore because of poor success to get matched quickly.
Suggestion:
Solution proposed is to add a clearly audible alert when matching takes place so that players will pick up their phone and acknowlege in time. Matching success will improve and participation in this event will improve as a result.
State: All States
on Behalf of Chiefty
OBSERVATION
In Nexus, the rules state that where there is a checkpoint you must occupy that checkpoint to proceed to the next tile. However, alliances can bypass this by going a different route which contradicts the written rules.
CONSEQUENCE
This created confusion and frustration during the hour of battle and the team had to spread thinly to protect their occupied buildings whilst trying to proceed forwards. Because it wasnāt stated in the rules that this could happen, alliances were unable to prepare for this
SUGGESTED SOLUTION
If an alliance is not able to occupy a checkpoint, that connecting city should become unattainable for that alliance for the remainder of the event. They can proceed forward via a different route but not be able to get that city as per the current rules of the event.
STATES
All
Observation:
Nexus Struggle for Sands of Decay World Event Season, is experiencing negative community reception and an influx of bugs and design errors which makes the seasonal event undesired.
These include:
- matchmaking seeding/grouping imbalance
- graphical errors
- lag/connection errors
- durability of buildings
- MIGO store pricing
- access tiers for items in store
- heal speeds reduced
- only 3 time slots available, limiting access to the event for several regions worth of players
- low attendance and player engagement in the event portion
Consequences:
Players who have done Nexus at any time during World Event Sands of Decay have overwhelmingly stated we find this variant poorly designed, and not tested long enough to ensure the very issues plaguing it were reduced or virtually eradicated.
Players feel the developmental decisions are not favorable, and have shared the desire to reduce game engagement, reduce spending, and find another title they might enjoy away from FunPlus and SoS.
Suggested solution:
Players have stated they would prefer compensation as a show of good faith from the developer team to end the season on a higher note than current trajectory -
- Address the negative reception
- Come up with (5) potential compensation packages to choose from
- Poll the community for which (1) offered package players find satisfactory
- Award the compensation package with the majority vote before the end of Sands of Decay/ prior to the next Season
Before introducing new features in the future, begin testing them in PTR a longer time in advance of deployment so more testing feedback and reports can be addressed without subjecting live players to an unfinished and unsatisfying event feature.
State:
all states
Observation:
Older states players recently were added new heros used only in new states at start up.
Consequences:
They have no way to obtain those heroes currently, and feel left out of ways to fairly grow their hero collection and theyāve played for years
Suggested solution:
Add Jarret , Zach , Olivia , Freya and Rosie frags in advanced search or epic search or in the various stores for them to get those frags that are part of new states new server hero lineup.
State : all states that didnāt start with these heros at start of new server
posted for ** Ballistic **
** Observation : **
why there is a difference in game play between the old beta states and the new states ? New states have overloaded towers they need to build to make there way towards bunkers /faculties and capital they canāt drop there hq in enemy area if they wanna attack someone they own buildings that gives them extra buffs and the old states donāt own anything how can it be a fair game play if those things arenāt the same ? 1 game same rules would be fair donāt you think ?
** Consequences :**
Players from older states feel like they are in a disadvantage over players from newer states. With newer states getting added to older states there will be a mix of both in the same state group which will have state in a huge disadvantage. specially competitive states while every % stat can make a difference in winning or losing
** Suggested solution: **
Make all maps of every state the same.
Simple an clear. If older states don't have AC's etc.. then newer states shouldn't have this as well, specially when they get added to older state groups without those buildings.
š¼ 5 š½ 0
** on behalf of numerous states**
Observation:
There was a bug in Nexus which gave everyone an excessive amount of bottle caps so players could upgrade their building to max and buy out the migo store. The bug was fixed and those who did not benefit received bottle caps as compensation BUT those who originally benefited ended up losing much more than they gained. Their trading posts were reset (some lower than they were before the glitch), all their bottle caps were taken, and the items were removed from their backpacks completely (even if they had some of these items in there before they were left with none of these items).
Consequences:
This is unfair to take more than was gained by this bug and now these items remain locked as āsold outā even if they upgrade their trading posts back to those levels.
Suggested Solution:
If you were able to pinpoint the players who originally benefited from this glitch and strip everything from their backpacks, then you should be able to do the same to reset the sold out status of their migos store and offer some compensation for all the hours of speedups or hundreds of thousands of biocaps that were lost in the process as well.
States:
All States with this beyond broken version of Nexus that should have never left the ptr server in this condition
Observation:
Several game modes ā such as Advisor Trap, Alliance Showdown, Infected Horde, and Capitol Clash ā offer outdated rewards despite remaining popular and time-consuming for players.
Consequences:
Players invest their time in these events but receive rewards that are largely useful only for recycling. Meanwhile, many new game features are difficult for free-to-play players to upgrade due to the lack of relevant resources from these events.
Suggested Solution:
Update the rewards for these events to match the current game progression. For example:
- Add spaceship parts to the Advisor Trap rewards.
- Add construction system crates, tank fragment crates, and 3rd-generation aircraft components to the Alliance Showdown store.
- Increase the amount of biocaps and add pet upgrade materials to Capitol Clash rewards.
- Add hero XP serums or hero gene enhancement serums to Infected Horde rewards.
State: all states
** Observation : **
BS gem event rewards !!!
1)drop rate for bios, how come the 24hours can giveaway 19hours in bios? 2)the gem reward is maxed and outdated for very long time but still no recycle or update the rewards content
** Consequences :**
Players need to keep login every 6 hours to collect the rewards, meanwhile the system give bs drop rate for useful items and 99% Bios? Super disappointed for paid players who didnt get any benefites but keep getting disappoint , non-useful , non-recycle and maxed rewards for long time.
** Suggested solution: **
Make changes for replace and allow to recycle the outdate rewards content asap. Make changes for reduce the drop rate of bios. Make paid player happy with useful items eg. Bundles with additional crates for select bomb or rocket.
On behalf of a player
Observation:
There is not enough ways to earn bottle caps in migo.
Consequences:
The bottle caps is used for upgrading the trade outpost and to purchase items in the logistics store. In-order to purchase from the store, players need to upgrade their trade outpost. But to upgrade is so expensive players don't have enough bottle caps to make purchases from the store. Players are left in a lose-lose situation.
Suggested solutions:
- Provide the players with more ways to earn bottle caps for free (free: without the need to buy it).
- Increase the amount of bottle caps players receive as rewards for completing task to an amount where players can upgrade the outpost and make purchases from the store.
States:
All state
posted on behalf of wiktoria9762
Observation:
It is terrific to have the option to convert tactical guides to badges, however the given rate is very low (up to 3).
Consequences:
In already advanced states, small and free to play players have almost no way if gaining enough service badges and thus they progress very slow.
Suggested Solution:
Increase conversation limit especially in advanced states, while reducing the amount needed for said guides.
Observation: match ups in rr is continuously unfair and uneven. I spend regularly on the game yet a maxxer is able to hit me and burn my troops in one hit, and hit out a full building with a solo march. There is nothing mid spenders or below can even compete with. We need RR matching to be better, we've been asking for this forever.
Consequences
Makes rr boring and like what is the point of spending or playing in this game or playing in RR
Suggested solution
Have rr matching like koh matching where we are put in groups and we move match groups based on win or lose. Least then we know what we are getting into and a bit more even matching.
Observations :
Old Resonating Heroes are forgotten, they have no use for limitless heroes
**Consequences ** :
Players have only limited heroes to use, there is no flexible strategy, only few resonating heroes are used
Suggested solution : Update old resonating heroes so they can be used and add store for resonating heroes again
posting on behalf of Mahiru
Observation:
Players enjoy the Fishing Challenge event, but there is no calendar or schedule to know when it will happen. Some newer states had the event, but it ended around 1.5 months ago, and the time it was available wasnāt enough for players to complete the exclusive titles.
Consequence:
⢠Without a schedule, players feel unprepared and miss the opportunity to participate.
⢠The event feels too rare, which reduces player engagement and excitement.
⢠In some newer states, the short event duration wasnāt enough for players to earn titles like Glacial Angler and Fishing Whisperer, leading to disappointment and even thoughts of quitting the game.
Suggested Solution:
1. Add the Fishing Challenge event to the event calendar with clear and consistent dates.
2. Ensure the event returns more frequently and with enough duration for all playersāespecially in newer statesāto complete it and earn the exclusive rewards.
State:
1365 and all states
Observation:
[ Alliance Support Crates do not have a locking feature. ]
Consequence:
[ Alliance gold get used for support packs if there is a miscommunication or an issue that prevents leadership from seeing the message to not use it. Alliance is then unable to build towers until the gold refills again. ]
Possible Suggested Solutions:
[ Put a lock button on the alliance support packs to prevent purchasing them. The lock can be removed or added by leadership, but it will serve as a notification not purchase packs and encourage further communication. ]
State number
[All states]```
posting on behalf of players in state 924
Observation:
Since the last maintenance, when State 924 experienced a major issue that caused a three-month rollback, players have been facing a serious and persistent problem with deployments. Claimed deployments are not disappearing and continue to occupy hive spots. Additionally, players who transferred to other states still have their old deployments visible in the previous state.
Consequence:
⢠The hive is cluttered with inactive deployments, making it difficult for players to organize or place new ones.
⢠The issue disrupts gameplay and state coordination, especially during events.
⢠Despite multiple support tickets, the problem has gone unresolved for over five weeks, and customer support keeps closing tickets without offering a solution.
Suggested Solution:
1. Investigate and permanently fix the deployment bug to ensure that claimed deployments are properly removed from the hive.
2. Review and improve customer support handling, ensuring players receive appropriate follow-up and resolution instead of having tickets closed without help.
State:
924
Observation:
The jungle gems bonus round between levels 31-35 no longer rewards a tower selection crate upon completion. Instead, it was replaced with the "Arcana - The empress statue permit" which is a big downgrade compared to the previous reward, the tower selection crate.
Consequences:
There are still many players who have not maxed their towers yet. For the majority of players and more so for the F2P players, this was their only efficent way to obtain them.
This new change will ultimately negatively effect players in multiple ways;
-
Players spending less than they previously would on Jungle gems.
-
Players being at a further disadvantage to those who have already maxed their towers.
-
Player participation and satisfaction from the event.
It may seem like a small change, however changes like this all add up in the end and ultimately it will bridge the gap between F2P, small, mid and whale spenders even further apart.
Suggested Solution:
Add the crate back to the bonus round between levels 31-35 and keep it there.
State: All states.
On behalf of Cyan and Singing Valkyrie
Observation
Level 8 dreadbeasts and high level fiends in nexus are extremely limited on the map. When you search you continuously get no dreadbeast found message.
Consequence
Players miss out on the higher rewards.
Solution
Spawn more level 8 dreadbeats on the map so more players can get max rewards.
** States**
All states
On behalf of Beastly OG
Observation:
The current size of the game is unusually large for a mobile app and appears to exceed typical limits for optimal performance.
Consequences:
This has led to frequent crashes and freezing.
It destroys the joy and fun to play the game and cause a lot of frustration.
Suggested Solution:
reduce the game's size and optimizing its performance to ensure smoother gameplay across a wider range of devices.
State
All states
š¼ 4
On behalf of RetroJackets
Observation:
Despite being in Ultra Lite mode, the game still experiences lag, particularly during high-intensity actions such as jumps, marches, and visual updates.
ultra lite (ios)
(specifically in nexus)
Consequences:
Current visual elementsāincluding jump effects, full march animations, and personal castle graphicsāseem to strain device performance, limiting the effectiveness of Ultra Lite mode. This affects gameplay fluidity and responsiveness, especially during critical moments.
Suggested Solution:
To further enhance Ultra Lite mode and minimize lag, I recommend the following adjustments:
Remove jump effects entirely.
Remove march animations, except for simplified graphics for incoming enemy/scout marches and personal outgoing marches.
Disable rendering of personal castle graphics.
Add a āJump to Safe Zoneā button that becomes available once the hub is occupied, to allow for quicker player action during attacks.
State:
All states
š¼ 12
Observation:
Search radius for infected fiends in ridiculously small
If I search for lvl6 it says "no infected in vicinity"
I search the map manually and find multiple within 1 min march time that are actually closer than my intel
Consequences:
Additional effort to find those to get the highest rewards
Suggested Solution:
Either expand the radius or give us a slider option to adjust the search radius manually
On behalf of a player
Observation:
While players are in the Nexus map, most events become blocked or unavailable for participation.
Consequences:
As a result, players miss opportunities to engage in valuable events such as PoW, survival Royal, and even soft tasks. Since players cannot be in two places at once, this leads to a feeling of frustration and limits overall event progress.
Suggested Solution:
Allow event progress to continue while players are in the Nexus map, so participation in Nexus activities does not come at the cost of missing out on other important events.
on behalf of james
Observation:
Intel post,trading post, and assembly point have the same look since the beginning of the game
Consequences:
Other buildings are upgradable with a new look but this makes the settlement look outdated
Suggested Solution:
Give the buildings a new look that is upgradable, just like the other buildings
States:
All States
submitted on behalf of james
Observation:
Blast shelter does not hold that many troops, thus makes it useless for players who have been playing for a while
Consequences:
This affects farms when trying to gather rss, deflects players from being able to protect their troops when they have alot of troops.
Suggested Solution:
Give an option(maybe research or upgradable) to increase the troop count on the blast shelter
States:
All States
On behalf of a player
Observation:
Because of the gen skip and how it works, players are left with gen 7-12 completion potion that they are unable to use. While they were flooded with a large amount of hero's at once without the access to sufficient materials to upgrade.
Consequences:
There aren't enough ways to earn gen 13 and above completion potions without purchasing. Players were flooded with way too many hero's at once which makes it difficult to upgrade and improve. This leaves players frustrated with another item they spent their time and or money to earn that is now just sitting in their backpacks.
Suggested Solution:
- Prove more ways of earning advance potions without the need to purchase.
- Increase the amount of potions players currently receive as rewards in events (like a 50% increase).
- Allow players to recycle their gen 7-12 completion potion to the gen 13-later completion potion (Adv.)
State:
All states
On behalf of a player
Observation:
Statues that some players have already maxed still appears in the jungle gems event.
Consequences:
Statues are in events with other items players need. Players have already maxed some statues. This leave players in a lose-lose situation, if they play the event they will receive items they have no use for, if they don't play the event they will miss the items they still need. This leaves players frustrated, as they now see the event as a waste of time and money.
Suggested Solution:
For the older statues, give crates with multiple statues so players can select the one they are still in need of.
State:
All states
Observation:
SOTF and SVS week task ' eliminate the infected ' has not been updated since the release of higher levels ( LV7 & LV8 dreadbeast ) which forces player to rally lower levels and obtain less rewards from it if they want points for SOTF or SVS prep week on that day.
Consequences:
Players feel like they have been wasting the already very limited stamina they obtain through the day and now have to waste more to recharge the stamina because they first need to rally the highest levels for daily rewards and after that they need to rally lower levels for the SOTF or SVS week day task.
Suggested Solution:
Simply update the tasks so players get points for the highest level fiend or dreadbeast available
**States : ** ALL
** Posted for a player **
Observation:
The conversion rate in the dice event ( and other events as well ) for pearls that was 1:1 have been removed, leaving people with coins at the end of the event which they cannot use for anything
Consequences:
Players already feel frustrated about events dropping all the time and lately more and more event are less and less F2P friendly with removing the 1:1 exchange rate for pearls.
** Suggested Solution:**
**Bring back the 1:1 exchange rate for pearls **
Observation:
You created a bug in the MIGO event that gave my alliance mates bottle caps you didn't feel they were entitled to. They spent those bottle caps and because you didn't make enough money off of them you ripped the bottle caps away. ripped the items they spent the bottle caps on away plus items they already had but simply bought more of, they lost all the money they spent on speedups etc, and you left them with an empty store.
They have been complaining since it happened and you keep telling them you are compensating people according to the loss they experienced. The problem is either you're lying or incompetent as usual, because they still have no compensation. I, on the other hand, did not log in or spend money so lost absolutely nothing - and got 4 million free bottle caps. Other people experienced the same thing.
Frankly this feels like you're punishing them for daring to take advantage of yet another poorly designed event you turned out without even bothering to test it. That this "bug" was even available to them to "exploit" is entirely on you, but rather than take the lesson from a few bits and bytes that you didn't make enough money on because YOU screwed up you have chosen to screw over your customers instead.
You've already lost some high profile players specifically because of your complete lack of respect for the people who give you their hard earned money. How many more are you willing to lose? My alliance is at over a million spent.
Consequences:
People are finally going to do to the smart thing and leave this game.
Suggested Solution:
Give everyone 4 million caps;reset the store. return the stolen speedups and stolen items owned before Migo started
Edited to add: see Andromeda's post for a more clear explanation of the damage and compensation required. I couldn't explain it because in spite of receiving 4 million in bottlecaps for my trouble, I didn't fully understand it because... I didn't lose anything.š¤¦āāļø
Observation:
Completely agree with @sharp sun . I lost the items I bought, lost all my speedups ( nearly 2.000!! ), store is still empty, I do not receive earnings from upgrading my building ( but these earnings were also taken back ). My building that was lvl 23 before the error got set back to lvl10. They took away all bottle caps I got before the error from first occupation and killing infected. Lost 2 stormweapons that I got before the error ( but enhanced with material from the shop ). Got no compensation, no message that their was an error. I bought animal crate capsules from the store, they took them away, but also the 100 crates I got from the fishing event before ...
Consequences:
Allready made several tickets to support ( lost count of them ), sended emails to funplus but no satifying answer ( only that they thank me for the feedback and learn from it ... ). Lots of players are frustrated about the error, the non communication and how they handled it. How can we trust upcoming rewards send to our mailbox, maybe we get a compensation next week of 1000 biocaps and when we use them, the devs think it was wrongfully send and everyone that used them gets punished also...
Suggested Solution: Give back all speedups, all bottle caps from before the glitch, restore our shop, give back material that was taken incorrectly ( like stormweapons that allready were in possesion before error. Give same compensation that everyone got. I also suggest that everyone impacted keeps sending tickets
On behalf of a player
** Observation:**
In the Nexus event, the rules clearly state that players and their alliances "start in a safe zone" upon entering the map. However, during actual gameplay, players have been attacked while stationed in this supposed safe zone. This contradicts the in-game rules and creates confusion and inconsistency in player expectations.
Consequence:
Players are misled by the official rules, expecting immunity while in the initial starting zone. Instead, they face attacks despite being in what is labeled a "safe zone." This undermines trust in event design and creates unfair gameplay experiences. Furthermore, support responses denying compensation and stating there are no safe zones during active phases directly contradict the published rules, leading to further frustration.
**Suggested Solution:
Clarify the Nexus rules to accurately reflect gameplay mechanics. If no true safe zone exists, the rules should not describe one.
If the "safe zone" designation is meant to protect players at the start, enforce this rule during the event to align gameplay with the documentation.
Provide consistent and fair responses from supportāplayers who were misled by incorrect rule descriptions should be fairly compensated.
State(s):
All
On behalf of a player
Observation:
The bargain store has a lot of good items and sometimes easire to get via the tickets, while players cant always be able to afford the bundles in the bundle packs stores
Consequences:
Players feel the game sometimes brings things forward but makes them harder to reach in events and sometimes as in bundles are too expensive
Suggested Solution:
Please regulate items like the resonating frags and behemoth into the bargain store, which we could be lucky to get them and also be able to progress our heroes
State:
All states
Observation:
Sotf drops "portable battery"
Those cannot be used once you maxed your behemoth not even for the "big skills"
Those cannot be swapped for companion materials
Those cannot be recycled
Consequences:
Rewards are useless and clutter up the backpack
Suggested solution:
Just give us regular batteries or the option to swap those
reporting in behalf of some of our players. Pictures provided by them to show it. Affecting all states.
Oberservation:
Nexus rewards are very low. Cities give much higher rewards
consequences:
Players are unsatisfied and dont want to fight the nexus anymore. Instead they go for cities making the nexus a dumb event in the end.
Solution:
Increase the rewards. And fix the report site cause somehow it is crashing every time now.
continue from post before the promised pictures
posting on behalf of Wika
Observation:
In the Jungle Gems event, players can claim free rewards based on idle time. However, the maximum idle time is limited to 6 hours, after which rewards stop accumulating. Some players feel that a longer or unlimited idle time would make the event more flexible for their real-life schedules, as they may not always be available to claim rewards exactly every 6 hours.
Additionally, players have noted a sense of monotony in the HQ/Sentinel Crates. They feel that the frequency of new rewards and bonus levels could be increased to keep the excitement alive. Some players are also requesting the return of Memorial Statues, which have been missing for a while, as they still havenāt completed them.
Consequence:
⢠Players are forced to check the game and claim rewards every 6 hours, interrupting their daily routines and creating unnecessary stress.
⢠The monotony in the HQ/Sentinel Crates and the absence of Memorial Statues are diminishing the overall excitement of these features, leaving some players unsatisfied.
⢠The lack of variety and flexibility in the Jungle Gems event and other in-game features may lead to reduced engagement and enjoyment.
Suggested Solution
1. Remove the 6-hour maximum idle time for Jungle Gems, allowing rewards to accumulate more freely without the need for constant checking.
2. Increase the frequency of new rewards and bonus levels in the HQ/Sentinel Crates to add variety and reduce monotony.
3. Bring back Memorial Statues for players who have not completed them yet, to offer more content and completion goals.
States
All
On behalf of ToxicSugar
Observation:
In the Intel Post interface, there is currently no option to ācollect allā completed missions with a single action.
Consequence:
Players are required to manually collect each completed mission one by one, which is tedious and time-consumingāespecially during high-volume play sessions or events. This negatively affects user experience, particularly on mobile devices where touch precision may be lower.
Suggested Solution:
Add a "Collect All" button to the Intel Post interface, allowing players to quickly claim all completed missions at once. This quality-of-life improvement would significantly streamline gameplay and reduce unnecessary taps.
State(s):
All
On behalf of Dwight
Observation
Purrfect Jam used to give 20 purrfect check paws to start, now it is only 10. Also idle rewards are reduced this time.
Consequence
Free to play players canāt get very far. This makes them feel very discouraged and makes them miss out on rewards. It makes the event feel pointless for free to play players.
Solution
Bring back the 20 purrfect check paws at the start and increase idle rewards to make the event more enjoyable for everyone, especially free to play players.
States
All states.
Observation:
Stamina is still an ongoing issue in the game and there really isn't a way to conserve and ration it out at the moment. Between intel, rallies and Nexus, we're all running out of stamina fairly quickly. The stamina in the "Weekly Deals" store was a nice start, but 20 extra per week currently doesn't go that far. I've said this before, but the game has evolved in so many other ways, but the Stamina bar has always stayed the same since the beginning of the game. I think that it needs to be upgraded to match the current environment of the game.
Consequence:
Dissatisfaction and annoyance at the game and feeling like you absolutely have to use biocaps in order to be able to participate in anything. Not being able to get everything required done.
Suggested Solution:
Add stamina to the pearl store or add more, for a cheaper amount, in the Weekly Deals store. Make the Stamina bar more than 200 or make stamina come back more quickly. Or give us daily stamina while Nexus is going. Or maybe a combination of all of it.
State(s):
All
On Behalf of Aghnar
Observation:
When a new resonating hero is released during a collaboration event, hero fragments are only available by purchasing bundles in the shop after the event has ended.
Consequence:
Players have a lot of useless heroes because they weren't able to get enough hero fragments during the event to upgrade them.
Suggested Solution:
Add other ways of obtaining general resonating hero fragments other than having buying bundles.
On Behalf of a player
Observation:
In some lvl's, the VIP privilege's bundles still contains Ray and Rolex's fragments for old states.
Consequence:
The fragments become useless after the hero is maxed out. Some mid to low spenders who already have the hero maxed, haven't past VIP 12. The bundles is a good way to assist in their growth but the items in the bundle are unless.
Suggested Solution:
Change all the fragments in the VIP bundles, at all lvl's to the regular legendary hero frags.
States:
All states
On behalf of YH Michelle
Observation:
Level 8 Dreadbeasts are extremely limited in availability and respawn slowly. Additionally, many players are unaware that only the first Level 8 Dreadbeast defeated per day yields enhanced rewards, leading to inefficient resource usage.
Consequences:
Players become frustrated when they cannot access Level 8 Dreadbeasts due to others quickly eliminating multiple spawns.
The scarcity and imbalance lead to conflict within alliances and reduces overall enjoyment.
Lack of clear communication about the daily reward limit results in wasted stamina and effort by uninformed players.
Suggested Solution:
Either increase the number of Level 8 Dreadbeasts available on the map or improve their respawn rate.
Add a clear in-game tooltip or message stating that only the first Level 8 kill per day provides enhanced rewards.
Alternatively, consider consolidating rewards into Level 7s or reverting to a more balanced difficulty-reward structure.
State:
All states.
submitted on behalf of players
Observation:
The rewards in the new story missions (Agent 47) provide outdated material - Completion Chip, that are no longer required due to a change in the hero upgrade system and aren't beneficial to current player growth.
Consequences:
Players are discouraged: they receive unnecessary outdated materials in new events.
Suggested Solution:
Replace the chips in the rewards with other items that players can use, such as Completion Potions.
States:
All States
On behalf of Heart Of Eternity
OBSERVATION
The style of the new resonating hero from the recent Hitman collaboration has been changed. The style was Berserk at reset + some hours, then it was changed to Resilience, without so much as a notification of the change.
CONSEQUENCE
Players whom wanted to get their Berserk hero(es) upgraded, so as to resonate the Hitman hero , with a goal towards maxing this hero, have wasted time, effort & in some cases money. All these efforts were erased with the changing of Hitman heroes' style.
SUGGESTED SOLUTION
- Do not make these type of changes after the release of certain features.
- If changes are made, then notification to Players ought be given.
- Appropriate & Fair compensation should be allotted to all Players.
STATES
All
Observation:
Apex Arena ends in the middle of the day and not at reset. Depending on your time zone, many are asleep at night. Oftentimes, players play in the last few minutes for better ranking, but if you are asleep you miss it and your end up at a rank way worse than you could be.
Consequence: players rank worse then they would if they were aware and get less rewards.
Solution: Apex Arena should end at reset, like any other event!
Observation:
In the Nexus Event the release notes stated that the level of the Alliance Bastion would not be reset, but the SOS endorsed isos helper has just announced that it will be!
Consequence:
Many Alliances have recently invested hard fought for resources in upgrading the Alliance Bastion and now find that it is wasted.
Solution:
Do not reset the level of the Alliance Bastion at the end of this round of Nexus! Stick to the originally published description of this and all events.
If the isos Bot is wrong in announcing this then publicly say so. Either way some sort of compensation is due to all just for the utter confusion that your appalling communications creates.
State 276 and All
Observation:
Entire brackets are just completely dead past 1300, most states have one semi-active alliance, and the rest gather into one super alliance within the bracket with zero competition, and I don't blame them, it's too dead and boring without players, but it's boring anyway without competition.
Consequences:
no equal or rewarding fights in KOTH, SVS, or alliance duels. Players will get bored, especially players who spend a lot of money, there is no competition, and enemies with more advanced tech is just unbalanced. it's just join a super or stay in a dead state.
Suggested solution:
Dramatically widen the bracket and distribute the unlocking of plasma levels, hero generations, and other statistics, making all bundles, content and etc equally accessible across a wider variety of states. and keep migo buffs equal throughout all these states. This has to be done correctly and evenly otherwise it will just be once again absolutely unbalanced similar to how Doomsday was
States: 1300+
Observation:
You appear to have your helpline staffed by bots and a real person never actually reads the complaints while a bot responds to a few key words. I have reopened my case several times advising you that I received 4 million bottle caps for not even logging in while my alliance mates who did log in lost their bottle caps, their speed ups, stuff they already had in the their backpack, and their ability to earn rewards in the MIGO event. You keep sending the exact same "some people were harder hit than others" response that my teammates who lost stuff received. I'm telling you that's impossible because I lost nothing and was well compensated, but because your bot sees "bottle caps" in the complaint it copies one of the form letter responses that doesn't even begin to actually respond to what I am saying. I would have attached proof but apparently the screenshots are forbidden content.
Consequences:
Nothing gets resolved. Your victims grow more frustrated. Hopefully they soon find a better use for their time and money.
Suggested solution:
Take some of the billions you steal from your victims and hire actual human beings to staff the complaint line. Then actually resolve the issues. Oh. And actually test your events before you release them.
Posted for a player
Observation: In the No Trace event you can get bunnies every 1 hour and 40 minutes
Consequence: Players are getting frustrated having to be online every 1 hour 40 minutes on the dot and you can't even collect them before the timer runs out
Suggested Solution:
- Make the "idle" time longer so players don't have to be online as often especially during the night
- Give the players the option to collect bunnies sooner if they want to
State number: All
On behalf of ShameerISM
Observation:
There is a significant inconsistency in pricing between the Future Tycoon Store and the Dream Store regarding Power Bites and Pet Skill Manual Fragments.
In the Future Tycoon Store: 10 Power Bites and 10 Pet Skill Manual Fragments are available at the same price.
In the Dream Store: 20 Pet Skill Manual Fragments cost 60 gold, while only 1 Power Bite costs 35 gold.
Consequences:
This discrepancy creates confusion and suggests a potential pricing error.
Players may feel discouraged from purchasing Power Bites in the Dream Store due to the disproportionate value.
It diminishes the overall perceived fairness and consistency across in-game stores.
Suggested Solution:
Review and align the price of Power Bites in the Dream Store to match the Future Tycoon Store ratio (e.g. 10 Power Bites for 35ā60 gold).
Ensure consistent and transparent pricing logic across all stores to maintain player trust and satisfaction.
States:
All states.
Observation:
Depending on which legion at KotH you have registered for its match time will show up for you under both legions and not just your one like it should
Consequence:
- This can easily lead to confusion and conflict between the 2 times. For me it shows 18utc for both where I am in L1 while for my friend it shows 14utc for both where he is in L2
- A friend of mine has made a group message as announcement for whole alliance that match for both legions starts at 14utc because of the incorrect display. I checked to be sure is he right for L1 while I saw 18utc there instead
Suggested Solution:
Fix the display of the match time shown for every registered alliance member so that every person sees accurate time for either legion regardless which one they have registered for, this will prevent the conflicts and confusions arising between alliance members
State number:
699/All
Observation:
Some players enjoy the Fishing Challenge event, but there is no calendar or schedule to know when it will happen.
Consequence:
⢠Without a schedule, players feel unprepared and miss the opportunity to participate.
⢠The event feels too rare, which reduces player engagement and excitement.
- Players who needs to upgrade more materials now left behind again because of no fishing challenge
Suggested Solution:
1. Add the Fishing Challenge event to the event calendar with clear dates.
2. Increase the frequency of the event at least for month or 2 weeks so players can enjoy it more often.
Without any transparent, players will not know when it will released
states:
All
On behald of F2P Lisa ³ā¶ā¹
Observation:
The current Bunny event system has a limited 2-hour timer and uses a separate mechanic rather than energy, which may be difficult to manage alongside other in-game activities.
Consequences:
Players feel pressured to log in frequently or interrupt daily routines to engage with the event before the timer expires.
The 2-hour time window and fixed number of bunnies can negatively affect participation, especially for those with limited availability.
The system becomes stressful rather than enjoyable for many players.
Suggested Solutions:
Allow players to use regular energy (like other events) to trigger bunny encounters, offering more flexibility.
Alternatively, extend the bunny timer beyond 2 hours or increase the number of bunnies available per session to reduce pressure and increase accessibility.
States:
All states
Observation :
When relocating from your hive position the spot you have left behind is not protected for you to return to it.
Consequences :
Other players from your clan can jump into your hive spot or rss tiles etc can be built on itās position while you are away,
blocking you from returning to it.
Suggested Solution :
How about having a HOME coordinate that you set which then becomes a protected area of the map that cannot be relocated to by another player or built on by the game for map tiles.
Just leave a see through or red version of a players city with their name as a marker on the spot when they are away from it.
You would need some sort of protection from rival clans choosing to block your clans hives positions, but it would stop hive spot jumping and waiting for tile farming to clear an area so you can return back to your hive spot. š¤
State Number : All
Observation:
I observed that the dev. have completely escaped an entire the Adams Family Crossover Event,and quick fixed it with 'folded realm' a 2 weeks event
And then launched the Hitman Event
Consequences
It means we completely missed out what is with the Adams Family Crossover event l,the heroes,and other exiting stories,new game modes,associated events and Thing
Suggested Solution
What's done is done,let
However we can fix the quick fix or jump over/skipping over with bringing the Adams Family Crossover Event after the Hitman Crossover(any sooner or later),
Also,I think we should bring The Simpsons Also to our State of Survival game,
It would be fun to watch homer and family hunting zombie's and events,thanks
State:All States
On Behalf of Edson
Observation:
Event HitMan No trace is Difficult to play for Iphone Users rather than for Andriod User Picture can show the difference
Consequences:
Players are annoyed as they give the same effort as like android users but it's difficult to get ducks rather than coins. The mechanism is not feasible and same on both devices
Suggested Solution:
- Mechanism of both the devices should be reviewed and Adjusted
- Amount of atainable Items should be increased
- Store Purchase cost should be adjusted accordingly
State:
All States
Observation:
Opening Heroes screen on Vera & Nara shows animation
Consequences:
Time is wasted
Suggested Solution:
Please stop showing this animation or allow us to hide it
State:
All States
Observation
The hitman event is dull and badly made. Nothing in this makes me want to play the game, or level the hero or engage. You have literally created a non-event somehow. The antithesis of an event. My life would be more enriched somehow by this event not existing
Consequence
Honestly, just wanted to let you know your event is bad and you should feel bad
Suggested solution
Perhaps tie your events into the game world a bit more? Put in some effort. Surprise me. Bet you won't though.
On behalf of Ang "A"
Observation:
Pet breeding materials are currently not available in the Pearl Store or most other in-game stores, limiting access to important upgrade items for the pet system.
Consequences:
Players, especially Free-to-Play and low-spenders, are unable to consistently upgrade pets, which affects their progression and limits competitiveness. The limited access to pet materials creates a wider gap between spenders and non-spenders and reduces motivation to engage with the pet system.
Suggested Solution:
Add pet breeding materials (e.g., power bites, pet experience items, pet gene items) not only to the Pearl Store but also to other in-game shops, such as the Honor Store, Alliance Store, and event stores. Include more opportunities to obtain them through events and reward systems to ensure broader and more consistent access for all players.
State:
All States
Observation:
In the journey to glory event " points race " the state who finishes the race get's a supply drop of crates.
Collecting those crates takes a lot of time due to the limit of collecting one by one with a normal / low march speed
Consequences:
Players are already a long time in game to complete all event that are ongoing, feeling even more frustrated needing to be online longer due to the crate collecting
Suggested Solution:
- Increase march speed
- Let us collect more then one crate at a time
States:
ALL
On behalf of Daryl
Observation:
The Queen of the Tides (QoT) statue is still being used as a reward in events, even though many players already have it fully maxed.
Consequences:
This leads to dissatisfaction among players who receive duplicate, unusable rewards. It decreases motivation to participate in the events and reduces the overall perceived value of the rewards.
Suggested Solution:
Replace the Queen of the Tides statue reward with a selectable simmilar statue container or crate that allows players to choose from a range of statues, including newer or more useful ones. This would ensure all players, regardless of progression, find the reward valuable.
States:
All states
On behalf of Nikks
Observation:
The Balloons of Bliss Deluxe Sentinel cannot be upgraded.
Consequences:
This prevents players from gaining benefits like other upgradeable items that contribute to stats and points. Additionally, players may accumulate multiples of the same item with no real use or purpose, leading to inventory clutter and reduced perceived value.
Suggested Solution:
Clearly indicate which collection items are non-upgradeable. If an item cannot be upgraded, consider increasing its base stat benefits to compensate. Alternatively, allow all collection items to be upgraded as normal to maintain consistency and fairness.
States:
All states
On behalf of Avocato
Observation:
Events like Jungle Gems, Fishing Challenge, Drilling, and Survivorās Fair require player attention right from daily reset, but no notifications are given for their start. Meanwhile, events like Capital Clashārepeating every two weeks for yearsāstill generate notifications despite being well known.
Consequences:
Players miss out on early progress in time-sensitive events due to lack of alerts, while also receiving unnecessary notifications for familiar recurring events. This affects planning and gameplay efficiency, especially for time-critical events.
Suggested Solution:
Introduce an on/off toggle for event notifications, so players can customize which events they want alerts for. Prioritize alerts for reset-based events like Jungle Gems or Fishing Challenge and allow players to disable alerts for well-known recurring events such as Capital Clash.
States:
All states
On behalf of Chiefty
Observation:
The Riot Veteran badge appears in player reports after participating in the event, but it is temporary and provides no stats or meaningful benefit.
Consequences:
Players feel misled seeing the badge in their reports, expecting it to have some lasting value or reward. Since it disappears after a short time and offers no stats, it results in confusion and a sense of pointlessness.
Suggested Solution:
Make the Riot Veteran badge permanent if it is going to be shown in reports. Alternatively, do not issue it at all. This would prevent disappointment and uphold the value of in-game recognition and achievements.
States:
All states
On behalf of Mary Grinch
Observation:
Currently slammed with crossover events to the point players lose track of when an event times out
Consequences:
Some players with over 500 dice thought they had more time - instead recycled to skin tickets?
People pay money for dice like they do for pearls
Suggested Solution:
Dice should not be recycled, calm down events to prevent a reverse from happening where people stop spending altogether and become F2P or quit
States:
All states
Observation:
Many players are unable to fill the Sentinel march due to the number of time-consuming events (such as Hitman, Fair, etc.) where alliance chat is not visible.
Consequences:
Even with 15+ alliance members online, players cannot reliably coordinate or request assistance, as they have no way to communicate during these event screens. This leads to missed opportunities, failed attempts, and reduced engagement in Sentinel.
Suggested Solution:
Display the alliance chat (or a mini chat window) during such events to allow coordination and visibility. This would help players stay connected and respond to team actions in real-time.
States:
All states
On behalf State 763
Observation:
The Hitman event currently requires manual duck merging and manual contract filling, which is time-consuming and repetitive for players.
Consequences:
This results in excessive screen time for a single task, discouraging participation and creating unnecessary fatigue. Players are unable to multitask or manage other aspects of the game efficiently during this event.
Suggested Solution:
Introduce an auto-merge option for ducks and an auto-fill option for contracts in the Hitman event to streamline the process and enhance player experience.
States:
All states
Observation
Many women in this game are subject to sexist and misogynistic language, and targeted harassment in state and MIGO chats. The offenders have even, on occasion, created multiple accounts to harass a female player. When reported, with screenshots, the consequences have always been, in my experience, that 'no problem has been found'. Their only recourse is to block this player. That is not a consequence. That allows the behaviour to continue.
Consequences
Women I know have either left the game because of continual harassment, or have had to go to extremes to hide themselves from this barrage by changing names (using gender neutral or male sounding names) , changing alliances or changing state. This hurts player retention - which we all know is a problem at the moment.
Suggested Solution
Improve the reporting system to better detect and address patterns of harassment, especially repeated or gendered abuse, and actively put consequences in place
Introduce a zero-tolerance harassment policy and ensure it is publicly communicated and enforced.
Suggest a questionnaire aimed at looking at behaviour of players and peoples experiences of harassment - with a focus on female experiences within the game
Ban all accounts associated with a persistent offender, not just the ones they used to harass
States
All states
Posted after several complains
Observation:
Hutman Operations tasks are random and sometimes get stuck in requiring materials the players are unlucky to get
Consequences:
Players get into a loop waiting for the bunny cooldown or to get enough for fries/bread which sometimes can take a long while.
Suggestion Solution:
Add a task refresh option
States:
All
Observation:
Final Stand is glitching on mobile devices. Can only get 1 shot then nothing else responds.
Consequences:
Can't play the event.
Suggestion Solution:
Test events properly before releasing them. Please fix the event and compensate players with something that is useful!
States:
All
Observation:
We had a bad nexus match up. There is a collection lv90 player and they have SVIP2. No one else in the same match is collection lv90. Second highest is collection lv87.
Consequences:
For those who have smaller collection lv and have spent less money will burn quicker and not have fun. Also, that alliance will win nexus immediately and no one else stands a chance.
Solution:
Either re-due nexus match ups so it is more fair in the future or for future events, make it more fair and balanced. Do not go by alliance power. Go by either average collection lv or average battle power
State:
676(all)
submitted on behalf of bumblebee and meow
Observation:
Final stand is unplayable on PC. You can not move the gun and fire at the same time.
Consequences:
Lose out on rewards due to not being able to play.
Suggested Solution:
Fix the game mechanics and make it playable on a pc.
States:
All States
Previous votes š¼ 15š½ 0
Observation: Desert survival is absolutely disliked by 99% of players compared to Path of Water, even f2p players agree this event is not engaging or entertaining. Those playing the Monster, oftentimes just sit in the base so that the Survivors can win quicker to farm their daily points, because it's that boring.
Consequences: extended periods of time where players who enjoy path of water have nothing to do, losing more interest in the game
Suggested solution: Make path of Water a weekly event, and add new game modes or content to it, so people have a choice instead of being forced to play something they don't like. Don't just replace it with something worse, make it better
States: all
on behalf of player
Observation:
The Nexus event currently restricts players from using standard healing speeds, requiring specific "Nexus Heal Speeds" instead. These are often monetized and not readily available through regular gameplay.
Consequence:
Free-to-play (F2P) players who suffer heavy troop losses are unable to continue participating meaningfully in Nexus due to insufficient healing resources. The limited availability of Nexus-specific heals disproportionately affects non-spending players, making it difficult to recover and contribute. This creates an imbalance between paying and non-paying players and reduces overall engagement.
Suggested Solution:
Allow standard healing speeds to be used in Nexus alongside Nexus-specific heal items.
Replace redundant or less impactful event rewards with more practical items like Nexus Heal Speeds to support participation across all player types.
Ensure that healing requirements are better balanced against the average player's resource availability, particularly for F2P players.
States:
All states
On behalf of S121 Luk 977
Observation:
An excessive number of overlapping events and minigames are being launched simultaneously, including Hitman, Survivorās Fair, Festival Operation, Nexus, and others. The daily volume of required participation has become overwhelming.
Consequences:
Players feel pressured to invest an unsustainable amount of time to remain competitive. This leads to fatigue, burnout, and growing dissatisfaction within the communityāespecially for those balancing work, family, and real-life responsibilities. Some even sacrifice rest or sleep to keep up with in-game expectations.
Suggested Solution:
Reassess the event schedule and reduce the number of overlapping high-effort activities. Introduce a more manageable rotation of core events and mini-games, ensuring players can meaningfully participate without feeling overwhelmed. Consider implementing optional auto-mode functions or reduced requirements for daily event progression.
States:
All states
Observation:
Outdated rewards on lots of events ( CC gives still Badge material and 10k biocaps even our state is nearly 3 years old ). Same for Azurtane, Horde, ...
Consequences:
Lots of players are less motivated to play those events since the rewards are very ... low rewarding.
Suggested Solution:
Update the rewards for the longer running events or give us coins instead we can use in the shop. Also increase the amount of material you can exhange there please.
States: All except the very new onces
On behalf of Brii
Observation
Theme Park Carnival event is listed as a once a year deal when unlocking rewards
Consequence
Players are confused by the wording as some states have seen this event more than once annually
Suggested Solution
Change the wording within the event itself to say that it is a re-occuring event rather than a once per year event for clarity
States
812/369/160/268/658
On behalf of Sontis
Observation:
Nexus rules state who some research unlocked and kept from the previous nexus will be active in this new Nexus only after a certain phases of the event
Consequences:
Players who've worked so hard to unlock these tech tree items feel unfair who have to wait a lot of time for see that skills active again.
Suggestion:
Suggesting to evaluate another time how much time need for get active the tech into the new phase so keeping a balancing between fairnes with other alliance who are behind and the alliance who hard working for get the tech unlocked but also with more attention to guild who worked hard in the previous event since the research are kept
State: All with Nexus
On behalf of a players
Observation:
Several recent event releases (such as new mini-games or seasonal features) have contained bugs or design inconsistencies that significantly affected gameplay. While most content is likely tested beforehand, some events appear to bypass sufficient quality assurance and release to live servers with critical issues that could have been identified during earlier stages.
Consequences:
Players encounter bugs, crashes, unclear mechanics, or broken reward systems during new events. This disrupts enjoyment, causes loss of in-game resources (e.g., stamina, speedups, event currencies), and requires hotfixes or manual compensation efforts. Repeated incidents reduce player trust and engagement, especially for time-limited events or competitive features like Nexus or Hitman. Players often need to adjust or cancel their plans around bugged events, leading to broader dissatisfaction.
Suggested Solution:
Implement a more robust and transparent testing process for new events and featuresāespecially those with complex mechanics or those that interact with core systems (e.g., inventory, matchmaking, event scoring). Consider expanding the PTR (Public Test Realm) to allow for longer and broader participation from a range of states and player profiles. Provide patch notes clearly stating what has been tested and what may be experimental. Additionally, delay live deployment of features that havenāt met stability criteria in PTR.
States:
All states
On behalf of a player
Observation:
Some newly introduced events or mini-gamesāsuch as the current Hitman eventālack an interactive tutorial or test mode, making it difficult for players to fully understand gameplay mechanics before spending limited participation attempts.
Consequences:
Players often lose valuable chances or fail to score competitively simply because they don't understand the controls or event objectives until halfway through an attempt. Reading the rules is not always enough to ensure comprehension, especially in fast-paced or mechanic-heavy game modes. This leads to frustration and discourages continued participation in the event.
Suggested Solution:
Introduce a practice or tutorial mode for new mini-games and features, allowing players to freely try out the mechanics as many times as needed without consuming actual ranked attempts. This tutorial could be available during the first day of the event and not count toward rankings or rewards. Such a system would improve user understanding, increase fairness, and boost confidence when engaging with new content.
States:
All states
On behalf of [S555] MirSar
Observation:
Events such as Reservoir Raid, King of the Hill, and Capital Clash are high-stakes alliance events where strategy plays a crucial role. However, there is currently no in-game option for alliances to test or practice strategies outside of the live event.
Consequences:
Alliances must test strategies during actual competitive matches, which can result in significant losses or reduced performance due to lack of preparation. This limits tactical learning and makes it difficult to onboard or train newer members. Theoretical discussions are not always enough to evaluate complex coordination or tactical execution.
Suggested Solution:
Introduce the ability for alliances to schedule friendly, non-competitive training sessions for major alliance events such as RR, KoTH, and CC. These sessions could be arranged between two alliances or internally, with no rewards or ranking involvedāonly for testing strategy and team coordination. This would provide a much-needed risk-free environment to prepare and improve.
States:
All states
On behalf of Starlight Acer
Observation:
Some kind of text in the game are pretty extremely small, example the numbers who track how much you still need to do before complete a guild throwdown quest or the coldown on changing avatar.
Consequences:
Since the text is too small players struggle for see and read them small text.
Suggestion:
Make the font bigger or add a banner somewhere on the screen, so the player can click it and see a window with a bigger text, who is more easy to read
State: All states
On behalf of a RetroJackets
Observation:
The current version of the Hitman event includes tasks such as preparing meals, which feels inconsistent with the theme of the event. The name āHitmanā implies covert missions, assassination, or tactical combatānot cooking for the targets.
Consequences:
This thematic mismatch may confuse players or reduce immersion, as the gameplay tasks do not align with the expectations set by the eventās title and concept. It also undermines the serious tone typically associated with the term "Hitman," potentially impacting the overall player experience and engagement.
Suggested Solution:
Revisit the task design in the Hitman event to better reflect the theme. For example, include missions involving stealth, weapon crafting, target tracking, or strategic eliminations. Aligning the tasks with the concept would enhance immersion and thematic consistency.
States:
All states
Observation:
Currently, in state 2, there is a phenomenon that the Nexus's building damage is lower than the alliances in other states (State 2 only causes 2k5-2k9 building damage despite marching 378k, has upgraded everything possible in the Migo project, nexus research technology), so it is very likely that S2 is an "Old" state (small number of alliance towers, no ACs).
Consequences:
When paired with alliances in higher states, alliances in "Old" states like S2 āāwill be at a disadvantage
Proposed solution:
"Old" states also spend money and time like other states, so they also need to be upgraded to be like other states, otherwise events like Migo, Nexus should only pair old states together.
State:
Old States
Observation:
Migration rating is not showing any more in the textbox you can open for it in the profile.
Consequences:
Players can not prepare for a state transfer properly any more
Proposed solution:
Fix the bug and display it again
State:
all
posted on behalf of barnowl5391
Observation:
Login streaks reset when missing one day.
Consequences:
Very active players enjoy the visual streak of 1500+ days plus login and get very frustrated if they missed one day and have it reset to 1.
Suggestion Solution:
Allow a day-two make up chance in exchange for bios when missing the streak.
On behalf of s121 isnt Forever
Observation :
Reservoir Raid matching is horrible. And raid score is not accurate.
Consequences:
We are tired about RR matching! You always increases our score. For now we had 17.820.773 after registration, but when you matched us - we had 29.567.693. We cant win our enemy, because they are always much more stronger! For example, after our stronger player rally, they had 2.13 kk survived troops/ Our second rally lead also can do nothing! Please fix our score! We should not matching with such strong opponent! This is not the first time. We are tired of beating ourselves against the wall. No tactics or plan help us play, because it is impossible for us to knock them out of the buildings! Šnd there are always more opponents than us. Today there were 23 of us, and the opponent always has 28-30 people.
And today, for example, their rally lead has red gen2 cat (its very expensive), we shouldn't matched with them!
Suggested Solution:
Change the way raid score is counted to give more score for new paid features and less score for old features that most have gained already even as f2p.
On behalf of a player
Observation:
The alliance post dialog box is too small.
Consequences:
Due to the size of the alliance post dialog board, it's difficult to read. Players can only see two and a half lines of text at a time and have to scroll to read the rest. This discourage alliance members to read important information, as the process is unnecessarily tedious. We want to encourage members to read not discourage.
Suggested solution:
Expand the box to show more line of text at a time.
State:
All states
Observation:
I made this feedback 4x and Fishing challenge still not being released for 2 months
Consequence:
- Players who needs to upgrade more materials now left behind again because of no fishing challenge biggest impact goes from Tanks, Pets, and Aircraft
- some players can be Riot because this event feel extremely rare now
- newest state 1369 will not get this masterpiece event
Suggested Solution:
1. Add the Fishing Challenge event to the event calendar with clear dates.
2. Increase the frequency of the event at least for month or 2 weeks so players can enjoy it more often.
3. Increase exchange for Materials for 200% (ex. behemoth mats from 50 to 100, etc)
Without any transparent, players will not know when it will released
states:
All
On behalf of a players
Observation:
With the number of concurrent events reaching 10 or more at times, the added complexity of restricted or limited recycling makes inventory and resource management increasingly difficult. Players encounter items they would like to recycle but are unable to, or are forced to recycle valuable items into basic resources like RSS with little to no benefit.
Consequences:
This increases cognitive load, reduces flexibility in resource management, and leads to frustrationāespecially during busy event periods. Players feel constrained and unable to adapt their inventory to match their evolving needs. It also diminishes the usefulness of past rewards or outdated items, which now serve no purpose and cannot be converted into relevant progress materials.
Suggested Solution:
Allow broader recycling options across more item categories and eliminate unnecessary restrictions. In addition, implement a Recycling Points System, where recycled items grant players event-linked points that can be exchanged for valuable rewards. This would not only ease inventory management but also encourage engagement with multiple events by giving old or unused items new value.
States:
All states
On behalf of Mekki
Observation:
The current rewards in the Hitman minigame ( Final Stand) feel underwhelming and lack usability. For example, general hero fragments given for the featured hero have no practical use for many players. Additionally, the event currency cost is not justified, as itās often cheaper to buy the items directly from the in-game store.
Consequences:
Players feel discouraged from engaging with the event, as the cost-to-reward ratio does not incentivize participation. It reduces motivation to spend time or effort in the minigame, which can lead to lower player engagement and dissatisfaction with the event experience.
Suggested Solution:
Adjust the reward pool to ensure the items offered are actually useful for players ( for example: Envelopes , extra attempts). Replace outdated or redundant rewards (such as unusable hero fragments) with items that support current progressionāsuch as newer hero frags, advanced potions, or rare materials. Additionally, reevaluate the gem cost for gameplay rounds to better reflect the value of what can be earned through participation.
States:
All states
submitted on behalf of .NĆæX.
Observation:
The pearl store dissappear the start of prep when its normally there.
Consequences:
Since it's usually there, players plan their spending accordingly. Now it ruins prep for most who planned.
Suggested Solution:
Be consistent and bring back the Pearl store
States:
464 and all other states this applys too.
Observation: pearl event not available during svs
Consequence: the weight of my personal pearl chest challenges the structural integrity of my SoS headquarter.
Suggested solution: spend more money in game to fund a calender for the devs, which would allow them to schedule pearl shop events to be open during pearl spending events (e.g. SVS Monday)
States: all states that have a pearl currency.
Submitted on behalf of JokertheFunny
Observation:
In the survivor's fair event, the rewards given does not reflect what the pointer lands on.
Consequences:
The player spins the fair wheel multiple times where the pointer landed on the item crate. However, the player receive a different item instead. This is leading to an increase in frustrated players.
Suggested Solution:
Provide the players with the rewards the pointer lands on.
States:
All states
Observation
For many months all players have been complaining and many leaving feedback that the amount of level 6 fiends and level 8 dreadbeasts are way too little and the spawn rate too low and to add insult to injury after not getting on the rader and manually looking the first couple I found was on the boarder on the edge of the map meaning none of them can be attacked so why even spawn there ? Again for the millionth time why is such basic gameplay so hard?
Consequences
Spending too much time looking manually for fiends and dreadbeats resulting in unfavourable and down right frustrating game play . This is what we need to do daily so why isn't it easy on the players?
Solution
Increase level 6 fiends and level 8 dreadbeats
Increase the distance the raider can cover. Some of them are less than 2 minutes away and still I had to find manually
Increase their spawn rates
States
All with level 6 fiends and level 8 dreadbeasts
On behalf of player
Observation:
The information displayed in the automatic switch notice for Solo/Duo Mode appears contradictory. The text states that after three consecutive sessions in Solo Mode, the next session will automatically switch to Solo Modeāhowever, the interface below indicates the next session will be Duo Mode instead.
Consequences:
This inconsistency creates confusion for players trying to plan their participation or coordinate with partners. It can result in missed opportunities, inefficient preparation, or miscommunication within teams.
Suggested Solution:
Review and correct the announcement logic and display to ensure the message is clear and accurate. Ensure both text and visual cues (next session preview) are synchronized and updated based on actual internal logic.
States:
All states
On behalf of Aliceandria
Observation:
Rayās Place has recently seen a significant reduction in the value of its rewards, particularly in the availability of hero fragments. It is no longer a reliable source for obtaining fragments as it once was.
Consequences:
Free-to-play, low-spending, and mid-spending players who depend on Rayās Place for hero development are now at a disadvantage. This change reduces their ability to progress competitively, widen hero variety, or keep up with evolving metas, potentially widening the gap between spenders and non-spenders.
Suggested Solution:
Restore the previous fragment rates or introduce alternate methods within Rayās Place for earning meaningful hero fragment quantities. Ensuring consistent value in long-standing features is essential to maintain engagement from all player tiers.
States:
All states
On behalf of Aliceandria
Observation:
There are too many different types of fiend and dreadbeast levels which cause issues for players finding the higher leveled ones for better rewards.
Consequences:
Players can spend hours searching for higher level fiends and dreadbeasts to no avail, forcing them to hit lower leveled ones for less rewards.
Suggested Solution:
Combine both fiend and dreadbeast rewards into the basic fiend rewards you obtain over 5 daily hits.
That way there will be no more dreadbeasts to clutter the map and help with spawning more higher level fiends.
Increase the reward range for fiend levels as well, I.e. level 10 - 15 fiend gives the same rewards, 5 - 9 the same and 1 - 4.
States:
All states
On behalf of a Player
Currently, only the rally leaderās passive skills from Sets are considered in battle mechanics. Passive skills from joiners in the rally are ignored, even if the leader lacks them.
Consequence:
This places disproportionate responsibility on rally leaders to possess optimal passive skills, leading to player burnout and discouraging collaborative strategy. It limits the effectiveness of team planning and reduces the flexibility in rally composition.
Suggested Solution:
Allow the passive skills from Sets of rally joiners to be considered in the rally if the leader does not possess a specific passive skill. For example, if the leader lacks Encircle and Conquer but a joiner has it, that joinerās passive skill should be used for the rally. This change would encourage teamwork, reduce individual burden, and add strategic depth to rally formation.
State:971```
Observation
Free spin in pinball madness uses buffs
Consequences
Someone may be saving their pinballs and buffs for a 100 draw or 10 yet it was used for the free spin. Resulting the buffs used on one ball instead of many
Solutions
Let the buffs not be active for the free draw
States
All
On behalf of ShdwSvrgn
Observation:
Labyrinth City has no balance with rewards. You always get more of one than the other
Consequences:
Many players are facing difficulty in upgrading their excavators
Suggested Solution:
Balance out the rewards to make it possible to upgrade the excavator or introduce an alliance trade section where members of the alliance can trade one reward for the other between themselves
States:
All states
Observation
There are so many decorations, statues etc and not enough space for high level collectors to store
Consequence
In a game that already requires so much time to remain relevant, having to manually hide and restore buildings as you upgrade takes away from the enjoyment and a fun game becomes more and more like admin.
Suggested solution
Allow the option to hide these decorations and statues by level.
Allow those fortunate enough to have maxed items to choose to display or to hide
On behalf of @tight plume and every player in our bracket
Observation
Mech was deployed in our bracket which is same schedule to old states but in the operation festival pearl store now we don't have that Gen 1 General Vehicle Fragment while brackets above us have it.
Consequences
It's unfair they have it while our bracket don't have it considering we all got access to mech at the same time.
Suggested Solutions
Make it available to all the states
On behalf of a player
Observation:
The Survival Royale store offers badges for gen2 & 3 tempest gear, however the game does not provide the mold to make these gens tempest gears. The game also does not provide the players with the means to ascend these gens gear.
Consequences:
The store is outdated. The badges take up slots that could have been used for items that are relevant to the age of the state, items players actually needs.
Suggested solution:
Update the store with items relevant to the age of the states.
State:
All states
On behalf of a player
Observation:
The 1 to 1 exchange of ticket for pearls is not available in the survivor's fair store. Similarly with other event stores.
Consequences:
Often times players have left over ticket (event currency) that's not enough to purchase items. These tickets are then recycled at the end of each event.
Suggested solution:
Offer 1 to 1 exchange in the event's store -1 ticket/event currency for 1 pearl.
State:
All states
Observation
The frequency of jungle gems has increased sometimes back to back and as much as we are happy for the rewards and the increase in idle time from 3 hours to 6 , it has become a very exhausting event that actually have players complaining . We need the idle time increased .
Consequences
Exhausting gameplay requiring multiple log ons with other events that requires much time online .
Solutions
Please have idle time increased to 8 hours or 12 hours
States
All
On behalf of player
Observation:
There are a lot of decorations available in-game, but the placement space is limited both in the HQ area and on the island.
Consequences:
Players are unable to display all the decorations they would like, which reduces the usability and enjoyment of collectible items and rewards. It also limits creativity and personalization.
Suggested Solution:
Expand the available space on the island (and/or HQ area) to allow players to place more decorations without restriction. This would enhance user experience and allow better utilization of collected items.
States:
All states
Observation
I used to write a lot of feedback then gave up, I recently started back and still I post way less , the feed back I would write only some would be based on me but many times I write based on migo, sc, ac and even players who complain privately to me and in all these years I am playing this comment by a friend broke me . Nexus has been complained on numerous times and forced , before nexus starts seeing the match up makes people already feel worthless knowing that they are wasting their time to play. There isn't even a way to enjoy it if one of the whale opponents decides to burn preventing you all from getting some buildings besides your safe zone buildings.
Consequences
Older players especially are just holding on till they reach their breaking point , a few whales quit this year and weekly a very loyal f2p will quit or more after the hours of grinding and the loyalty to the game . It seems the only people who really are holding on are the social ones using sos as more of a social app or very , very competitive players that just doesn't want to start over in a new game . Events like nexus and the match making will put the nail in the coffin for many I already have seen 3 players questioning why they are even playing SoS when it is playing to loose. 2 of those are spenders , 1 f2p
Solutions
Stop with nexus ,it was a hated event and you all has succeeded in making it worst
Better match making but this has been promised and always been told it is better and we all know it is a lie so at least don't frustrate us with long tiring events like nexus
Listen to players with events
Do a survey with transparency, no bots on which event we would rather play, we know all will not be happy but at least knowing what a majority wants that event can be tweaked better .
States
All
Observation:
"Surprise Task" has become highly predictable. For the past six months, it has consistently been the same task every time, removing any element of surprise.
Consequences:
This repetitive design leads to frustration among players, especially those who previously enjoyed more diverse or unexpected tasks.The lack of variation reduces engagement and excitement, making the task feel more like a chore than a special event.
Suggested Solution:
Introduce a wider pool of randomized tasks for the Surprise Task feature to restore its novelty and interest. Ensure these tasks rotate frequently to maintain player engagement and deliver a true sense of unpredictability.
States:
All states
On behalf of player
Observation:
Balloons were distributed after the associated event had already ended. Additionally, balloons from previous events were not usable in the latest event, rendering them obsolete.
Consequences:
Players receiving these items after the event ends cannot use them, which leads to confusion and frustration. It also contributes to inventory clutter with items that serve no purpose and cannot be recycled.
Suggested Solution:
Ensure that event-specific items such as balloons are only distributed while the event is active, and clearly communicate their usability window. Alternatively, allow leftover balloons to be used in future events or provide a way to recycle them into valuable resources.
States:
All states
Observation: Roast Turkey event is a joke
I raised a bug report saying the "once a year" chef confessing his love event had appeared for the third time already this year, more to annoy the devs than because I thought anything would happen about it. Imagine my surprise when the new Turkey "event" is a lazy reskin of the same, where only the background has changed.
Consequence: I laughed out loud.
Solution: Keep making lazy crap like this, it is nice to laugh at you instead of crying over the ever increasing power gap for a change
Observation: certificates of honour for badge upgrades arenāt available in the current migo store like usual. They also arenāt in any other exchange store.
Consequence: Although many have completed badges in my state now, those who havenāt are stuck on finding these as theyāre only available through purchase or trucks.
Solution: include somewhere to exchange the other badge parts for these, similar to the service badge exchange in hero appointment, so that f2p players can get the chief badge supplies from the store and exchange for certificates
On behalf of Bakey
Observation:
Current events such as Jungle Gems, Mine Tycoon, and Pinball Game require players to log in every 6 hours to keep up.as long with so many events all together. These events are frequent, often overlapping, and ongoing without significant breaks.
Consequences:
The constant pressure to participate leads to player fatigue and burnout. Many of us have busy lives and work commitments, making it difficult to keep up with such a demanding event schedule. This can reduce overall enjoyment and long-term engagement with the game.
Suggested Solution:
Introduce longer breaks between eventsāideally weeks or even monthsāto allow players time to rest and enjoy the game at their own pace. Consider spacing out events more strategically and reducing their frequency to help maintain player enthusiasm and prevent burnout.
10š¼
On behalf of a player
Observation:
While helping alliance members heal their troops during svs, players constantly click the state points option due to the position of both options.
Consequences:
The alliance help is displayed on top of the state points information button. Each time a player tries to assist their alliance members in healing they run the risk of tapping the svs points information option instead. This pulls the player into a display screen, wasting time and causing frustration to players.
Suggested solution:
Adjust the location of the svs points information button to a different points on the screen.
State:
All states
Hi there! š Just a gentle reminder to please use the feedback format provided in the pinned messages when sharing your suggestions.
It helps us keep everything organized and ensures your feedback is properly reviewed.
Thank you so much for understanding and for helping us improve the game! š
On behalf of Brittany (The Wandering Momma)
Observation:
Street/path decorations are currently tied to player level progression, but they stop being awarded after level 16. This limits creativity and urban planning flexibility for players who want to design thoughtful and realistic settlements.
Consequences:
Players who enjoy building aesthetically pleasing or thematically consistent settlements are restricted by the limited availability of decorative infrastructure such as paths, foliage, lights, and fire pits. This can negatively impact enjoyment, especially for those motivated by settlement design and layout customization.
Suggested Solution:
Instead of tying decorative infrastructure solely to level progression, consider unlocking a set amount of path/street tiles and complementary elements (e.g. foliage, fire pits, lights) each time a player constructs or upgrades key buildings and event statues.
Surround each unlocked building/statue with a sufficient number of decorative tiles (e.g. 10 paths, 10ā15 foliage, 4ā6 lights/firepits).
Expand settlement size to support this increased design flexibility and enable more spacious and visually organized layouts.
States:
All states
On behalf of Data
Observation:
In the PC version of the game, the player is unable to click on any interface elements. The game loads, but none of the UI components respond to mouse input.
Consequences:
This issue makes the game completely unplayable on PC for affected users. Players are unable to perform even basic actions such as opening menus, collecting rewards, or navigating the map. It significantly disrupts participation in events and daily activities, negatively impacting progression and engagement.
Suggested Solution:
Investigate and resolve the input responsiveness issue in the PC client. Ensure that all clickable elements in the user interface register and process mouse input correctly across different systems and screen resolutions.
All states
On behalf of Data
Observation:
For approximately six months, the PC version of the game has been allocating insufficient RAM, leading to prolonged loading times. This is especially noticeable when entering the wilderness, where all assets load slowly. The issue is not related to the userās PC performance, as their system handles other applications without issue.
Consequences:
The slow asset loading significantly hinders gameplay experience on PC. Delays when navigating the map, opening buildings, or loading environments disrupt immersion and strategic play. Over time, this discourages continued play on PC and may cause players to shift to other platforms or quit.
Suggested Solution:
Optimize the PC clientās memory allocation to make full and efficient use of available system resources. Improve asset preloading processes and reduce delays, particularly when switching to large or detailed areas like the wilderness.
States:
All states
š¼ 4š½ 1
Observations:
Match ups in King of the Hill are way off. An entire team can't get past, more than 2 buildings on any side because one opposing team is so strong no one can beat them we only pass by stacking and then get crushed at the very next city.
Consequences:
Entire teams get extremely frustrated at the matching system and just quit playing the match. It's beyond no hope. No one wants to play this way.
Suggested solution:
The opposing teams shouldn't have more than 4 players higher than the max player of any team.
Check the map in the upper right. All one color. No hope for any other team.
Observation:
KOTH match ups are not good
Consequences:
Alliances will go against ones that are so strong, they have no chance to get any points at all
Solution:
Fix KOTH match ups.
State
All
posted on behalf of wiktoria9762
Observation:
The penalty for pulverized plasma conversation is very high.
Consequences:
Low spending players don't have any other way to gain such items.
Suggested Solution:
Reduce or remove the penalty
Observation
Fishing challenge gone for 10 weeks and there is no news about it
Consequences
Newest state (1361+++) can not obtained lvl 30 fishing challenge avatar frame (it usually take 3 months to get fishing challenge frame) and Players will much fall behind because of no Tank and Free items for that, and they suffering because of no fishing challenge release
Suggested Solution
-
Bring it back, and released it every month so newest state can get 2/3 fishing challenge title and get some materials
-
If you deaf to ask it, Add Effortless Progress tasks for Vehicle Gen I, Behemoth MK II, Aircraft Gen 3, Pets, and more
-
If you plan to release it, Increase materials exchange by 3x (ex. Behemoth Crates Remaining 50 to 150 if you release this month) and revert materials exchange by 1x if it release every month
State:
All
On behalf of player
Observation:
The current Lite mode does not adequately reduce device strain during peak gameplay momentsāparticularly in high-load environments such as Nexus. Lag persists during jumps, march animations, and visual transitions, especially on iOS devices.
Consequences:
Even with the mode enabled, heavy effects like castle visuals, full troop animations, and flashy combat graphics compromise game responsiveness. Players experience delays and frame drops during critical combat or coordination moments, affecting their ability to compete effectively.
Suggested Solution:
Introduce a more robust "Performance Saver+" mode with expanded options to give players full control over visual load. Recommended features include:
Option to disable jump animations entirely to prevent lag spikes during teleportation.
Simplified march visuals: Only show minimal icons for incoming threats and basic outgoing marches.
Toggle to hide personal settlement animations
Optional setting to disable decorative effects (e.g., fireworks, glowing buildings) in one's own settlement.
Selective enemy detail control: Reduce animations or effects from other players' settlements during large events.
These customizations would allow more users on mid- and low-range devices to engage fully in all eventsāparticularly Nexusāwithout gameplay disruption.
State:
All states
On Behalf of Player
Observation: Nexus match-making was heavily disparaged and aligned weaker or more f2p alliances against heavy spending alliances.
Consequence: This is causing mistrust, unhappiness and frustration by the players with this event as itās roughly a month long event. F2P thrive with what their alliance can help place in rankings and doing this disproportionate matching is furthering punishing smaller alliances.
Suggested Solutions: Heavily reframe and look at the matching, have it based on active alliance members and pair it accordingly.
State: 369/812/1291
Observation: In patient zero alliance event the own raid is not highlighted.
Consequence: Its tough to send your strongest march as raid and join with weaker marches. You need keep trying to join other raids until you find your strongest march is now back at home.
Suggested solution: highlight your own raid as in normal trap.
State: I guess all.
P.S. This is my first non-sarcastic feedback š³. Something is wrong with me š
observation: during RR, the pop-up messages about buildings being occupied/attacked/abandoned and all other pop up messages highly disruptive to the gameplay. the number of time i was trying to send a march somewhere only to tap on pop-up message instead and have my view transported to the different portion of the game field ...
consequence: view of the play field can be transferred to different part of the map in critical moments, thus creating confusion/unnecessary losses/frustration
suggested solution: allow disabling pop-up messages all together in the settings.
States: all that play RR
Observation:
Pet adventures was removed from the game. It was a pretty good source to get pet materials.
Consequence:
Many players are struggling to upgrade their pets, especially since the pet breeding feature was released.
Solution:
Bring back pet adventures.
Give players the opportunity to get more pet materials without spending tons of money and without losing their existing pets.
State:
All states
submitted on behalf of Ina,Booba
Observation:
The alliance log does not show who sent out an invitation or accepts a member to the alliance.
Consequences:
Creates issues internally within an alliance when everyone denies adding someone that shouldnt be added.
Suggested Solution:
Update the alliance log so it shows who accepts members or who sends invites to members.
States:
All states
Previous :13:arrow_up_small:
On behalf of player
Observation:
Several in-game tasks and event objectives lack clear or accurate descriptions, particularly when referring to item usage such as hero fragments or capsules. For example, tasks labeled simply as "use hero fragments" often fail to specify that only specific types (e.g., named legendary fragments) are valid, excluding general fragments or completion capsules. This leads to confusion and inefficient use of resources.
Consequences:
Players are misled into using items that do not contribute to task progress.
Frustration arises when effort and resources are wasted due to vague or incomplete instructions.
The ambiguity disproportionately affects newer or returning players who may not be familiar with legacy quirks or prior feedback.
The lack of clarity undermines trust in event mechanics and hinders player engagement.
Suggested Solution:
Ensure all task descriptions are reviewed for clarity and accuracy before release.
Include precise definitions of item requirements (e.g., āuse named legendary hero fragmentsā instead of āuse hero fragmentsā).
Highlight excluded item types (e.g., general frags, capsules) in the task tooltip or event FAQ.
For complex or non-obvious requirements, provide a brief help icon or guide link directly from the task interface.
State:
All state
Observation
The addition of purple vehicle frags to the mech initiative was a good idea. Allowing non or low spenders to make progress on something that has minor impact is only beneficial
Consequences
I want to point out when you get something right in the hopes you do it more often. Having a shot at completing something is a nice feeling
Suggested solution
More like this. don't make it harder, ir easier, or give more. Just more like this where playing the game grants guaranteed progress that doesn't rely on rng. Its good gameplay for a game like this
On behalf of Tamms
Observation:
One of the new daily Behemoth tasks requires the use of 6 legendary hero fragments. However, in older states, most players have already transitioned to using limitless heroes, and their hero fragment inventory typically consists of general fragmentsāwhich do not count toward this task. Moreover, there is no current method to use specific named legendary fragments for older heroes, even if a player has them.
Consequences:
Players in older states are effectively locked out from completing this task.
The task creates an unfair disadvantage in daily progression and points collection.
It discourages participation and fosters a sense of exclusion among long-term players.
Resources such as completion capsules or general fragments do not fulfill the requirement, leading to confusion and wasted attempts.
Suggested Solution:
Either allow general fragments and completion capsules to count toward the task. Or replace the task with one that is universally achievable, such as āuse hero fragments (any type)ā or ācomplete hero upgrades.ā
State:
All states, especially older states where limitless heroes are dominant.
On behalf of players
Observation:
Players are encountering persistent data errors when attempting to enter Azurtane Heist, often forcing a game reload and blocking access. In parallel, limited play zones and time slots across several daily eventsāincluding but not limited to Heistādisproportionately affect players based in certain time zones, especially Europe. This becomes especially problematic for those managing multiple accounts or characters.
Consequences:
Players are unable to access key daily events, disrupting their routine and in-game progression.
The need to re-register for Heist events after an error often results in missing their preferred time slot.
Peak play periods (e.g., 4ā7 p.m. CEST) become oversaturated, leading to inaccessible zones and loss of opportunity to complete events.
Players managing multiple characters are especially impacted, often being unable to complete the event at all.
Ongoing issues contribute to player frustration, particularly among those trying to maintain consistent engagement across several features.
Suggested Solution:
Investigate and resolve the data error causing the Heist access failure.
Expand the number of zones or increase instance availability to meet demand during peak hours.
Provide time zone-aware scheduling improvements or introduce flexible fallback slots for missed entries due to technical faults.
Consider offering a compensation mechanism or alternative access for players affected by repeated event denial.
Review this model for other multi-session events, ensuring that no key feature is dependent on a rigid and oversaturated time window.
On behalf of a player
Observation:
There aren't enough ways to earn solid energy and vehicle parts to search and upgrade vehicles.
Consequences:
Players are struggling to find enough material to search and upgrade their vehicles. With the recently mech added to the game this struggle has increased. These items are offered in minuscule amount in selected stores, however due to the amount of vehicles and search mechanics, the provided material is just not enough.
Suggested Solution:
- Add these materials to the weekly deal store
- Increase the material amount available in the stores they already exist in
States:
All states
On behalf of Grumpy Gandalf
Observation:
The large amount of wings in the hive makes it difficult to view the settlements properly and other important buildings.
Consequences:
The hive has become over crowded with the numerous wings. This blocks our view of important things like trap, coliseum and settlements. We need to be able to see to effectively participate in the events (seeing the settlement is important for horde)
Suggested Solution:
Ditch the wings and compensate the wing holders.
States:
All states
On behalf of Sky Blue
Observation :
Azurtane Heist
Received the error information: "Load your game new." or
"Contact the support".
And I loading 3 times and each time same problem at this time from 11 UTC.
Consequences:
Registered yesterday shortly after the in game daily reset. But I can“t go into the Azurtane Heist at 11 UTC. Not sure why. It may be because to much gamers havr registered, But that should not be.
I see it give that, but it each Azurtane Heist one off my 4 Chars had the problem, that he not come in to his registered time in the Azurtane Heist.
Suggested Solution:
We need to special high frequency times more playing fields for the Azurtane Heist so that more gamer can play it to her best gaming time. And each playing field should have maximum register and than close for this time.
States:
All States
Observation:
Every new collab hero has their story missions, each level at story missions provides completion chips between others as rewards for completing the level
Consequence:
- Completion chips used to be used on getting limitless heroes upgraded to level 20, while hero challenges were ongoing they used to provide those chips in rewards so that we could get our heroes upgraded in this area
- Since hero challenges got removed heroes automatically are put to level 20, tho itās nice to automatically have heroes at level 20 this automatisation still prevents us from being able to make a use of completion chips which results in those chips building up in our backpacks as another useless item
Suggested Solution:
- Remove completion chips from level rewards of story missions including those future ones
- Allow for recycling of completion chips since they have no use but instead keep gathering up and sit in our backpacks. And not recycle into something cheap like skin tickets that doesnāt give much satisfaction but rather more useful items that people can use for their growth like potions or pearls that people will find a way better use for
State number:
699/All that get the completion chips
Posted for a player
Observation: The new MK 4 came out today but the conversion chances for the MK3 haven't increased
Consequence: Players are getting frustrated they can't convert more items to MK3 to upgrade it quicker
Suggested Solution: - Increase the amount of exchange chances for the MK3 like for the MK0
State number: All
Observation:
Daily Task Monster MK. IV:
Consequence:
Use 6 Epic Fragments.
How should I play this task if I have all Epic Heroes maxed out? Unfortunately, Epic Fragments still can't be recycled from my backpack = task unplayable.
Suggested Solution: Let us the epic fragments from the backpack recycle so that we can play this task for the new Monster MK IV.
Observation :
Number of parallel events is getting out of control. We currently have the Hitman event with many sub-events and you have just started Survivors fair and Super Tycoon at this reset. Not to mention Pharaohs fortune which is a smaller thing.
Consequences:
I think this is too much. You are going too far. People have complained already about the number of parallel events but it seems like you do not listen at all. I have never seen 3 big events in parallel. I understand that you have revenue goals but this too much.
Suggested Solution:
Listen to your player base that is asking for less events, please. Do not launch two new big events at the same reset when Hitman is already on. I think you are about to really destroy the trust of many players if you continue to just drop an insane amount of events at us in parallel.
States:
1023, but I guess all states
On behalf of Sky Blue
Observation:
Certain event tasks are designed around recycling specific items, such as gear parts or hero fragments. However, these requirements often fail to account for player progression. For example, tasks may ask to upgrade Commander gear (which is already maxed for some), or use legendary hero fragments that are not applicable for limitless heroes in older states. In many cases, the only way to complete these tasks is to recycle items that players still actively need.
Consequences:
Tasks become inaccessible or irrelevant for players in both early and late game stages.
Players feel forced to waste valuable resources they haven't finished using, simply to complete an event.
Frustration arises when content doesnāt scale or adapt to the playerās progression path.
Inventory remains cluttered with non-recyclable or legacy items, while task-related objectives go unmet.
Suggested Solution:
Allow all items to be recyclable, regardless of category or origin.
Design tasks so that recycling any relevant part from the backpack counts toward completion.
Enable players to choose how they complete tasks, whether through recycling, upgrading, or using alternatives, to suit their progression level.
Provide more scalable and flexible event tasks that adapt to the player's state age, character development, and item availability.
This approach supports broader participation, improves accessibility, and prevents forced waste of needed materials.
States:
All states
5š¼ 0š½
On behalf of a player
Observation:
Hunting the hunter event is out dated for older states as there are no adjustments made to the event in years to make it useful.
Consequences:
The hunting the hunter event is a good way to provide players with an alternative way to earn frags/capsules for current and relevant hero's. The event atm provides players with Travis frags which is useless for older states. Players have no reason to take part in this event and the items provided from the event now sits in player's backpack.
Suggested Solution:
Add current and useful hero's to the event.
Allow players to recycle the frags they already have for useful materials via their backpack.
States:
All states
Observation: nexus and migo chats are overwhelming
Consequences: players receive unnecessary notifications, and too much nonsense seen in chat
Suggested Solution: Give the option for players to be able to remove or hide the chats themselves, and an ability to not receive notifications from just those chats.
States: All```
On behalf of players
Observation:
There has been a noticeable increase in the number of events running simultaneously, as well as in the frequency of major events being launched back-to-back without sufficient breaks.
Consequences:
The constant overlap of events leads to player fatigue, especially for those trying to participate actively in all major activities.
It becomes difficult to allocate time and resources effectively, particularly for players with limited daily availability.
Events begin to feel less special and more like a chore, which reduces long-term engagement and enjoyment.
Free-to-play and casual players find it increasingly hard to keep up, deepening the gap between player tiers.
Suggested Solution:
Reduce the number of simultaneous events, especially during weeks that feature large, resource-intensive ones (e.g., Hitman, Survivorās Fair, Festival Ops, Nexus).
Re-establish a balanced event cadence, with rest or light weeks between major cycles to allow recovery and planning.
Honor the previous commitment made in patch notes to avoid overwhelming players with overlapping activities.
Clearly communicate the weekly event roadmap in advance to help players manage their schedules and expectations.
States:
All states
Observation:
On behalf of a player: Currently, Nexus does not provide visibility into which leader has performed specific actionsāsuch as conducting research, upgrading bastions, initiating road building, or declaring on buildings.
Consequences:
This lack of transparency makes it difficult to maintain accountability. Leaders need to know who completed each task, especially when something has been done incorrectly or requires follow-up.
Suggested Solution:
Implement an internal log within Nexus that records which leader has executed each task. This will ensure accountability and facilitate better communication and management within the team.
State: all states
Observation:
Path of Water pre made teams should play against other pre made only. We should not be put in unwinnable situations and this is happening way too often. I've just had 2 in a row.
Consequences:
Not only does it waste 7 mins of our lives but we also lose a star rating for losing the game. Why should we be punished for devs bad matchmaking?
Suggested solution:
The amount of players playing PoW is lowering due to crap like this. If we absolutely have to play pre made teams then maybe make it so we do not lose a rank. Even easier you could fix matchmaking.
On behalf of player @woeful fjord
Observation:
For several events such as Operation Festival, Fishing Challenge, Lucky Slot, Super Tycoon, Riches of the Pharaoh, Abyss Treasures etc., the event store ends immediately with the event itself. After that, you will no longer be able to store in the store - some of the items you have won will be recycled automatically.
Consequence:
The increasing number of events makes it difficult to keep track of start and end times. This leads to frustration, especially for players from Europe, as the daily reset of the game takes place in the middle of the night. If you miss the end of an event, for example because you are asleep or distracted, you lose rewards and progress.
Suggested solution:
As with events such as Path of Water, Monster Hunt or Path to Glory, the event store should remain open for at least one additional day for the events mentioned above. This leaves enough time to redeem the currencies earned. Another solution would be to use the gameplay of the Bounty Festival event, where the cartridges earned are retained and can be collected and used in the backpack for later events, similar to the pearls. In addition, the number of events running at the same time should be reduced to create more clarity.
State number: [All]
On behalf of a player
Observation:
The state is matched with way older states in the immortal arena event.
Consequences:
Player is in state #1018 and their state is matched with #485, #907 and #268. Players find it difficult to compete. It's even a challenge to get 3 wins per day to get the daily rewards. This difficulty is compounded by the reduction in the amount of attacks per day.
Suggested Solution:
Group states according to their age for all events
States:
All states
On behalf of Avocato
Observation:
All the islands have ended with have an amount of space truly not enough compared to the ammount of statue released, even the skin of the islands who are possible to obtain only via event who is needed to shop are still small, considering the biggest Island is the Vulcano island who is 68x68 still there is no space for stay behind the continue release of new statue and decoration in general
Consequence:
The continue release of new statue make the space so much crowed and impossible to place all the decoration making a a bottle neck place or also find them if someone want upgrade them manually and also the switching is always easy since not all statue have same size and sometime if you have to remove one for upgrade another maybe isn't even possible just with one change.
Suggestion:
Upgrade the space of the Island base + other two Islands so all players, F2P and P2P can enjoy they're statue and upgrade them or find them without wasting a lot of time, so they can use the time saved for play and enjoy the other features of the game
State: All state
On behalf of αh
Observation:
Angelica and Selina fragment are missing from the Dice store
Consequence:
Who want buy Angelica or Selina fragment and Angelica or Selina skins can't since player can only buy skin and conver it into fragments.
Suggestion:
Adding Angelica and Selina fragment into the dice store so who want buy fragment for the special operatore and they're skin can buy both
State: All state
Observation:
Nexus has no strategy: matching is so bad that regardless of the strategy you put into place, it has become a simple PvP event where you get more points for burning another player than actually playing the game. Players with 15b bp are matched against those with 2-8b bp, so even if you want to participate you have no troops left after 3 attacks and no RSS to heal them.
Consequences:
Players who want to actually play the game lose interest and stop playing, Nexus not competitive and universally hated because there is no actual gameplay, just who can burn the most Players.
Suggestion:
Fair matching and bring back an element of actual gameplay, faction nexus was better because alliances were able to strategise and plan. Or, scrap nexus and bring back Alliance Duel
State: 1078
Posted on behalf of players :
** Observation : **
State transfer migration can be set by the governor of the state
The maximum setting right now in 1.2B migration rating, the step under this is 700M
Which a huge power gap
** Consequences: **
Players want to reqruit people in there state that are not whales but also not " weak "
A lot of people are close or beyond to the 700M rating and can only enter the state if the governor sets the migration rating to 1.2B which leaves the states open for a lot of strong and sometimes unwanted people to come into the state as well
** Suggestion: **
Simply add more steps to the migration rating settings per step of 100M
100m - 200M - 300M - 400m - 500m - 600m - 700m - 800m - 900m - 1B - 1.1B - 1.2B
Observation:
You are overwhelming players with the amount of events going on again. To the point the game feels like a job rather than something for fun. (Example at the bottom)
Consequences:
Players are no longer playing all the events or finishing them. Players are quitting. Other than a few people, nearly every player I speak to has considered quitting the game recently due to this. The time doubled with the money required is completely unsustainable.
Suggestion:
Scale back the events again, while introducing more PVP events like Path of Water which means people can scale their participation more in a way that they actually want to play when they have time.
State: All.
EXAMPLE: Day of a player - Wednesday 28th May.
I done daily missions, intel, rallies, deployments, trucks = 20 minutes.
Beast rallies: = 15 minutes.
Nexus: = 1 hour.
Super Tycoon = 30 minutes.
Survivors Fair = 15 minutes.
Lucky slots = 2 minutes.
Abyssal Treasures = 5 minutes.
Jungle Gems = every 6 hours (5 minutes)
Path of Water = I have had no time to do any games.
Patient zero and special trap = 35 minutes.
Immortal and Apex Arena = 30 minutes.
Alliance Throwdown = 20 minutes.
Hitman event = 20 minutes.
Azure Enigma = 15 minutes.
This is 4 hours and 32 minutes of game time in a day to just do your basic stuff and organise events to maximise rewards. If you work a 8 - 10 hour day, it's just feeling like an extension of a job rather than a game for fun.
(It's already been pointed out to me I missed the fruit slicing game, story missions from hitman, path of secrets mini games etc)
Many of us are burned out.
Posted on behalf of ELI
** Observation : **
Behemoth MKII ( AKA Dino ) Has been around for a while. The behemoth MKI has been added to the effortless progress event and the % discount for upgrades even has increased over time.
This is still not the case for the Behemoth MKII, even though there are multiple new behemoths / companions released since then
** Consequences: **
Although Dino upgrade materials are easier obtainable, without effortless progress upgrading still takes a long time. With the release of the recent new Behemonth IV and the earlier BehemothIII where upgrade materials are VERY limited to F2P players, they feel like they don't even belong in the game anymore with everything being very limited / Behind a paywall
** Suggestion: **
Add the behemoth MKII to effortless progress event so F2P players can "- catch up -" at least this feature
Posted for a player
Observation: The capsules for the Hitman can only be exchanged after you get the hitman special operative
Consequence: Alot of players don't have any use for the capsules as they won't be able to gather enough to make the hitman special operative
Suggested Solution: -Give players the option to exchange the capsules for hitman fragments even if they don't have him special operative yet
State number: All
submitted on behalf of x.xx.x(daye)
Observation:
Jungle gems lvl 30 rewards no longer provide eggs or towers
Consequences:
Players looked foward to these rewards and will stop spending on this mini event.
Suggested Solution:
Bring back these bonus rewards please!
States:
All states
submitted on behalf of steviemcee
Observation:
Repeating tokens on dice event seems pointless. Most recieved those rewards already.
Consequences:
We wont spend cash on the tokens in the dice event
Suggested Solution:
Upgrade or change the rewards
States:
All states
Observation:
Too many events at the same time, tottaly out of any order. Event billboard is full with tasks that scream at players when they log in for the first time.
Consequences:
Players are struggling to keep up with doing dailies and attending competitive events. Most of us don't have time to sit a whole day and stare at our screens. Players feel overwhelmed, frustrated and they eventually stop playing.
Suggested Solution:
Instead of bombarding us with events that give scrap rewards, increase basic rewards for basic events thus making fewer events giving good rewards.
States:
All states
On behalf of Mary Grinch
Observation:
The āHitman ā Path of Secretsā event resets too fast and is significantly shorter than other comparable events like the Lara Croft collaboration, which ran for weeks. This short duration was not clearly communicated, and many players assumed it would run similarly to past events.
Consequences:
Players who purchased packs for this event feel misled, as the value of those purchases is significantly reduced when progress is wiped.
The event is nearly impossible to complete within the current timeframe, especially for players with limited availability.
This structure gives the impression of being exploitative, encouraging purchases for an event that is unlikely to be finished before it resets.
It damages trust in future premium event content and reduces willingness to spend.
Suggested Solution:
Extend the event duration to match standard premium event lengths to give players a fair chance to progress and complete objectives.
Clearly communicate the duration and reset behavior of events in advanceāespecially when tied to paid content.
Consider implementing a persistent progression model for multi-stage events that span several days.
Avoid resetting content tied to purchases unless explicitly stated and justified.
Take that feedback into account for all future events, especially if they are related to an ongoing general event, as it can easily create a misleading impression that the event lasts longer.
States:
All states
Observation:
The calculation of the RR raid score can't be right. I am far away from our best rally leaders but i got the same score than them!? And i saw that in other alliances too.
Consequences:
Our opponents are always too strong for us, so that we couldn't win a match in ages.
Suggested Solution:
Use a better way to calculate the score.
States:
All states
Posted on behalf of wiktoria9762
Observation:
There are not enough ways to accumulate Nexus heal speedups and regular ones are not usable.
Consequences:
Healing becomes much harder especially if the opposing team has a one shot strong player who zeros enemies fast.
Suggested Solution:
Reduce Nexus heal skill cooldown, allow the usage of ECO instant heal skill, add Nexus speedups to the MIGO store.
States: All```
On behalf of āWARLORDā
Observation:
The game is currently suffering from significant performance issues across multiple areas: invisible puzzle elements, lag during Nexus events, and overall gameplay instability. Even on high-performance gaming PCs, players report that they must enable Ultra Lite mode and disable visual features just to make the game minimally playable.
Consequences:
Core features such as Nexus become nearly unplayable due to lag, negatively impacting competitive and alliance-based gameplay.
Players are forced to disable cosmetic features (e.g., skins, effects) to achieve basic functionality, reducing enjoyment and immersion.
The experience is inconsistent, unstable, and feels unoptimized, discouraging long-term engagement.
Even users with strong hardware are not seeing expected performance, creating widespread dissatisfaction.
Player trust is eroding due to the contrast between new feature rollouts and unresolved stability issues.
Suggested Solution:
Prioritize server performance optimization, particularly during large-scale events like Nexus.
Conduct a full technical review and optimization of the PC client to ensure it utilizes system resources properly.
Provide players with more granular performance settings, allowing customization without sacrificing key gameplay elements.
Allocate resources to fix ongoing bugs (e.g., invisible puzzles) before introducing further features that strain the engine.
Consider infrastructure upgrades or rebalancing load if current servers are underperforming under user volume.
States:
All states
On behalf of BarnOwl2525
Observation: The zoom out has always been terrible and it needs a big update.
Consequence: While zoomed out the tile, infected, and fiend level numbers are extremely tiny and difficult to read even for a player with normal vision let alone a player with any sort of vision impairment.
Suggested Solution: Improve the zoom out feature so that numbers, text, and icons are more visible while reviewing larger zoomed out portions of the map.
State:
All states
On behalf of BarnOwl2525
Observation: The scanner isn't great.
Consequence: It doesn't stretch out far enough for finding the necessary fiends, infected, etc. Also, the lack of Level 6 Migo fiends showing nearby makes it take 6+ minutes of marching time to get there.
Suggested Solution: Please update the scanner so that the icons are easier to find and see. Also, please update the algorithm of the level 6 Migo fiends to make them more available closer to our settlements as a 6 minute or longer march time one way is far too long.
State:
All states
Observation: What is the purpose of the trade queue bonus in the Nexus outpost, when it is 0 at all levels but the very last?
Consequence: players are under the impression they can gain additional trade routes by upgrading their trading outpost. Which is false.
Solution: Either remove the feature or add a bonus earlier.
states: all
Observation: RR
It simply couldn't be more frustrating. A much younger state has to play Reservoir Raid against a much massive older state. Our P15 players don't even have a remote chance of achieving anything.
Consequences: More and more players will stop investing in the much younger states. More and more players will stop playing State of Survival.
Suggested Solution: Stop pitting states that are more than 100 state numbers apart against each other.
Who wants to put their real life on hold on Sundays with results like these?
And who will want to play PvP events or even play State of Survival for much longer with results like these when there are better, more balanced games to play?
On the behalf of Zombieclanslayer
Observation:
hard to switch between the player profiles on main page without making accounts if got more then one.
Consequence:
More players will stop playing and leave game for good and not come back to many hoops to jump through.
Suggested solution:
to provide a way to choose what profile to access because if trying remove accounts you got wait till days from main page for those who not wish to have many characters them at once states.
State:
All
š¼ 5š½ 1
Observation:
The event "Boss Incooming" should have started in our state 284. But there is no boss to attack.
Consequence:
No rewards from the event
Suggested solution:
Ok, i just saw that the rewards are awful! 𤣠Anyway, give us some compensation or make the event one day longer.
State:
284
Submitted on behalf of chief0298
Observation:
In the SOTF event, you can get Portable Batteries from the Crates of Hope, which can only be used to upgrade the skills of the Behemoth Mk I (excluding Ultra skills).
Consequence:
Players whose Behemoth Mk I already has the full upgraded skills cannot spend their reward anywhere, and Portable Battery continues to accumulate in the backpack.
Suggested Solution:
1. Make it possible to use batteries to upgrade Ultra skills.
2. Make it possible to recycle existing Portable Batteries to Biobatteries.
3. Replace the Portable Battery in the Crates of Hope with Biobattery.
State:
All
Hello @Devs and fellow Survivors,
The new minimum point requirements for ranked event rewards (e.g., "Survivor's Fair") are making the system incredibly unfair and demotivating. High rank DOES NOT guarantee rewards anymore due to absurdly high point thresholds, leading to "Reward Downgrades" for many players.
Observation:
The "Survivor's Fair" event shows a severe disconnect between rank and rewards:
- My Situation (state 308): I'm Rank 31 (tier 31-60) with 6009 points, but need 15000 for rewards. My rank is ineffective.
- Top Rankers Affected: For Rank 1-15 (requires 25000 points):
- Only Ranks 1-7 (35185-25102 pts) meet the threshold.
- Ranks 8-14 (21929-10089 pts) all fall short, proving thresholds are unrealistic.
- Drastic Reduction in Qualifiers: Only 7 players out of the top 14 (and likely very few in the Top 100) will qualify for their advertised rank rewards.
- Inconsistent Rules: Rank 101+ players have no minimum points needed, creating unfair disparity for higher ranks.
Consequences:
These high requirements cause: - Rank Meaninglessness: High rank no longer guarantees rewards.
- Demotivation: Players feel effort is wasted; rewards are downgraded despite good ranking.
- Discouraged Participation: Reduced incentive to compete in ranked events.
- Erosion of Trust: Advertised rank rewards are unattainable for most.
Suggested Solution:
To restore fairness and motivation: - Consider Removing Thresholds: Ideally, remove minimum point requirements for rank rewards entirely. Rank should be the primary determinant.
- Reward Competitive Effort: Ensure players achieving a rank genuinely receive its associated rewards.
Thank you for considering this. I hope this leads to a fairer, more rewarding experience.
What do you all think? Are you experiencing this too? Upvote if you agree!
state:
ALL
On Behalf of moonlitmaylee
Observation
Outside of events like Annihilation Awaits and Fishing and the small conversions, with one only occurring every 2 weeks and the other without a definitive timeline for when it returns, it is difficult for F2P players to upgrade their Eagle companion as there are no other ways to obtain Aero cell's, Power Serums and Neuronal Mediums, and now there is another companion requiring the exact same materials, making it even more difficult for players to upgrade their companions without spending.
Consequences
With a lack of ways to obtain required materials, it makes it difficult for F2P players to upgrade these features, struggling to even finish upgrading the Eagle companion while now also having another companion to upgrade, with there having not been any new ways to obtain these materials.
Solution
Introduce Behemoth Mk III crates to the pearl store, trucks, value slots, MIGO store, the warrior's store and any other event that enables you to buy/obtain behemoth crates/fragments to allow players to upgrade their companion(s) easier.
States
All states
On behalf of DελεĻεĪλλFεαĻĻ rεsĪεhιĻΓΔαγĻαλλ
Observation:
Behemoth are fully maxed in every they're side only by high spenders
Consequence:
This feature is heavy oppressive for F2P and degrade they're game expirience
Suggestion:
Delete behemoth permanently
State: All state
On behalf of AriDint
Observation:
After finishing event or collaboration heroes like Agent 47, players are often left with extra fragments that canāt be used in any way.
Consequences:
These fragments just sit in the inventory with no value.
It feels wasteful, especially for players who spent resources to get them.
It also reduces the motivation to engage in related events once the hero is completed.
Suggested Solution:
Allow leftover or excess fragments from limited-time or special heroes to be exchanged for something usefulālike universal fragments, red/blue capsules, or other resources. This would help keep things fair and maintain value for players' efforts.
States:
All states
On behalf of Beastly OG
Observation:
During events like Nexus, higher-level players (e.g., P15s) are frequently attacking and zeroing significantly smaller accounts. This creates a noticeable imbalance in gameplay.
Consequences:
This behavior leads to unfair disadvantages for smaller players, who are unable to compete or participate effectively in events. As a result, it discourages engagement, frustrates newer or less advanced players, and negatively impacts overall event participation and player retention.
Suggested Solution:
Implement a cap based on HQ level and battle power (BP) for matchmaking in such events. For example, restricting interactions between players with vastly different bp would help create a more balanced and enjoyable experience for all participants.
2š¼ 2š½
Observation:
The way its been done now is a joke players report bugs and give feedback but nothing is being done with it or even get a reply on it.
Consequence:
It starts to look like Developers throw all events at us to get the money from the last remaining low and big spenders and stop the game.F2P players dont matter anymore and get locked out on events like Survivor Fair because they need to buy 2 bundles before they can advance to stage 3.
The increasing of the amount of tickets that is needed in that event store is rediculous i believe it went from crates of 450 coins crates of 4000 to 6000 coins how can smaller players or non spending players get those crates if they are blocked by a paywall. The only thing they can get is pearls 100 for 200 tickets and ofcourse there is a limit on how many times they can do that.
You put limits on every exchange store but dont put a limit on how many bundles players can buy yes the cheap bundles are limited the only way they get limited there is after the price went up.
Plague zones Devs said players were not a lot interested in doing plague zones instead of updating the rewards they removed it for some it was a good way to get things free.
Bunker and facility rewards how long are we asking to update the rewards now? They are still outdated and some are the worst reward that you can get ingame old hero fragments that way to outdated and dont stand a chance against latest gen, hero xp books,hero gear crates,etc.
You announce game improvements for smoother gameplay do you play yourself did you noticed? All so called improvements are only making it worse lag, crashing of game, phones that almost catch on fire because they get too hot, the battery drain is insane fast, freezes and game gets stuck. Even after removing the game and do a fresh install does not solve a thing and no my device isnt the issue.
Suggested Solution:
Stop making bad decisions/improvements
Listen to what your community has to say! dont ignore them, they are the ones that made this game big! Stop recycling materials that have cost money to rss crates.
Im sure there are many more things and they can all be found in the previous feedbacks that were made so start going trough them and show us that feedbacks arent ignored.
STATE: all states
IGN: All players that still play
Observation:
Survivor fair is way too long event that doesn't award F2P players with anything. Average F2P player gets 2000 fair vouchers for daily torture of never dissapearing red dot. Prices in store are high, most stuff that can be bought there is for top spenders. F2P can only satisfy with pearls, which can be obtained in much easier ways than having to constantly visit other's settlement for miserable amount of fair currency that won't give any relevant rewards for most players(pet nurturing stuff and relocation effects?!).
Consequences:
This event is just putting pressure on players because it has constant red dot. People waste RL time on it and get almost nothing in return. It's not fun or rewarding.
Suggested Solution:
At least introduce better rewards if you can't think of any way of making this mini game more interesting. Make event stores have some items that are still needed by regular players like plasma, crystals, aero cells, behemoth crates, stabilizers for MKI...
States:
All states
Observation:
Registration for events (RR, KotH, etc...) occurs BEFORE knowing the opponent and the time of the battle.
Consequences:
Some players register and then realize that they will not be able to attend at the time of the confrontation, while others no longer register at all in order not to weigh down the battle index unnecessarily.
Suggested solutions:
I'm not here to do your work, it's up to you to find the solutions, with the money we put into the game itās about time you justify your salary!!! Since when do we sign up for an event BEFORE knowing its date??? Get your logic back, because this has been going on for too long and it seems like you couldn't care less!!! You forget a little too quickly that it is YOU who have duties towards the community and not the other way around! You will need to show a bit more respect towards your players!!!
States:
ALL
Posted for a player
Observation: With the "State Merge Survey" only the governor can request a merge and select which states they would like to merge with or avoid merging with.
Consequence: States that have a "bully" as governor have no say in whether or not they want a merge and with who they want to merge as the governor will pick weaker states he can control
Suggested Solution: - Give everyone a say not just the governor or make it so the leaders of each Alliance can make requests
State number: All
Observation: With the "State Merge Survey"
The state merger option might suit some alliances but not others in the merging state
Consequence: it will lead to more drama and more players quitting since only gov or biggest alliance can decide. While the rest of the states has no say.
Suggested Solution: - increase the transfer rate for all states allowing more players to join and stop limiting the number of players who can transfer in case active. For active states by invitation and for mid or non active states without. This way, an alliance can move to another state without forcing other alliances to be where they donāt want.
State number: All
posted on behalf of theadmiral0fdogs
Observation:
After a certain number of pulls, you can no longer get Hitman capsules in 'No Trace', leaving only the store using the Ducks and Ammo currency.
Consequences:
Players may get stuck as the Ammo currency is harder to achieve and even if it all was purchased there is no way to get more Capsules.
Suggest Solution:
Remove capsule limit from the No Trace event and/or add more mini-events to get the capsules.
On behalf of player: The Admiral
Observation:
This is a general feedback concerning hero event mechanics, illustrated by the recent Hitman Letter Opening Event. After opening over 5400 letters, the player no longer received any Hitman Capsules despite significant engagement. The system still showed capsules available in the store, yet the drop rate dropped to zero beyond 5000 lettersāwithout clear warning or indication. This left the player 2 capsules short of awakening the hero, despite collecting over 1500 fragments.
Consequences:
Players commit substantial resources and time under the assumption of consistent drop logic but are unexpectedly blocked by hidden thresholds.
Without transparency on drop rate adjustments, players lose control over their progress and planning.
The issue undermines trust and satisfaction, especially when players get close to completion and are left without options.
This creates a recurring risk across all future events with similar structures.
Suggested Solution:
Introduce clear in-game communication for any drop rate changes or thresholds, such as after 5000 letters opened.
Allow alternative acquisition methods for essential hero items, such as capsule exchange for excess fragments or additional shop access.
Adjust event mechanics to ensure that high engagement is always rewarded fairly and does not lead to progression deadlocks.
Apply these improvements to all similar hero recruitment events moving forward to prevent repetition of this issue.
**State: **All states
Observation:
State transfer / Merge Event
Consequence:
*Players was all wanting to Reach out to the Devs Team, to let them know, if they can consider to Extend the Limit, so other player's can transfer out of even be Merged after MIGO event, in that the Event's are staring to feel boring to them and they can not even have an opponent in their group *
Suggested solution
*allowing this to happen will make the players happy and Excited to stay and even stay a long time *
State
1324 and all
Observation:
There are a lot of collection sets, a lot of which are unwanted concepts players have no intrest in other then the bonusses it gives if a player is even able to collect all pieces
Consequence:
Players are bored having constant collection sets dropped in which they have 0% interest
Providing a collection set which players are talking about of wanting - This will ensure more player engagement into the events where you can collect the pieces
Suggested solution :
Create a set which is Goat related
- " big " HQ Skin
- " small " HQ skin
- Frame
- " big " Sentinel
- " small " Sentinel
- March skin
- Statue
- Statue
Basically like any other collection set
In honor of a long time player name the big HQ " Liannin's Goat " - The player is owed at least this much after all the patience she had
States : ALL
Battle Royale:
Observation:
It's great when your partner steals your special chest in a duo even though you were in the drop building for a while. Normally, the reward should drop for both players.
Consequence:
What happened: Your partner stole the reward from under your nose. Thanks to Funplus, only one player gets the reward in a duo, and even as the smaller player, you get robbed by the stronger one.
Suggested solution
What should be improved: Both get the reward in the drop building, because this time I almost got my reward stolen the first time a few days ago, and today I got robbed.
Observation
Instead of trying to locate the bar building For the daily Stamina
Consequence
Player's can't Grab stamina before it refreshes and have to use supplies
Suggested solution
Have a floating Green bubble š¢ on the lower right side so you can select stamina in the wildernes
Barnowl
547 + 915
On behalf of a player
Observation:
There is no way to tell the age of a state (what date the state was opened) or when a player joined a state.
Consequences:
While a player can check the latest state to be opened, it does not give any information on when a state was opened. While the game shows a players consecutive days of signing in, that's good but it doesn't show when the player join the state.
Suggested Solution:
Add these information to the game. The date a state opens can be added to the state list found under character management. Add the list of state a player have played/ is playing in with the date they started some where in their profile.
State:
All states
On behalf of a player
Observation:
The state of nexus
Consequence:
Nexus is about to end but may come back with a future migo. The nexus experience was terrible all around. The event was almost unplayable for some players at the start due to the amount of bugs the event had.
Some events are not accessible while in the nexus. The troop training rule is just absurd. For this, players have to constantly be vigilant just to ensure they don't collect their troops inside the nexus as they will lose them after nexus ends. The constant need to leave the nexus to play the game makes it unnecessary tedious. Then the player needs to wait 5 mins to reenter the nexus. This is a waste of time for the player.
The group match making is ridiculously bad. Alliances finds it impossible to compete.
The trade system, to upgrade the building cost too much material. Adding to that, the material used for upgrading the trade outpost is the same material needed to purchase items in the luminous store (logistics store)
Suggested Solution:
- Fully test a mechanics in the ptr, make the necessary adjustments before bringing it to live server.
- Allow the access to more events from the nexus.
- Allow players to keep the troops they trained in the nexus.
- If there are upgrades that players need to do (trade outpost) have it use a different material from what the stores uses, reduce the amount needed for upgrade and items in the store, or increase the mount of the material receive as rewards.
State:
All states
On behalf of Alanna
Observation:
The current version of the Azure Enigma event presents a significant imbalance in point distribution and reward structure between F2P and paying players. The rewards curve has become much steeper, and the number of points awarded per activity has noticeably dropped compared to earlier versions of this event (from ~100ā200 points to ~50ā100 points now). Additionally, the event ended without the usual post-event rewards period, catching many players by surprise.
Consequences:
Free-to-play players are barely able to reach even level 11, making most milestone rewards inaccessible and reducing event engagement.
Even moderate spenders find it difficult to reach halfway through the point ladder, leading to frustration and reduced perceived value of purchases.
The lack of a clear end-phase for claiming rewards contradicts the established pattern in other events, which may have led to lost rewards or confusion.
Overall perception of value and fairness is negatively impacted for both F2P and spenders.
Suggested Solution:
Rebalance event point distribution to bring it closer to earlier versions, ensuring that both F2P and moderate spenders can reach meaningful milestones.
Introduce a reward-claim period after the event ends, consistent with other in-game events.
Increase transparency on event mechanics and ensure consistency in how events are concluded to improve player trust and satisfaction.
**State: **All states
** Observation: **
Stellar cores event has some very confusing rules
Many players thought that buying a core would result in the player getting more core and unbought cores would be given to players at the end of the event
** Consequences:**
It left many player, specially F2P and lower spender highly discouraged after using A LOT of pearls to ' level ' up the cores to maximum level, only to find out the players were once again fooled by misleading rules
Suggested Solution:
- Start making event rules easier to understand to begin with ! - Simply state in event rules " If you don't buy the 'this' you don't get X items "
- **Compensate the whole player base for in the amount of pearls spend to max the level of the cores **
- Create more F2P friendly events - By adding a option to unlock the lowest tier possible for X amount of biocaps - This would still not be a lot to gain but every little bit counts
Submitted on behalf of survivor35433
Observation:
In the past collaborations the Lucky Wheel offered some ways of getting free tickets.
Consequences:
Hitman collaboration doesnāt have any way of getting Lucky Wheel Tickets if you donāt spend.
Suggested Solution:
Offer some free tickets for Hitman Lucky Wheel
State: All
Posting on behalf of sauron06085
Observation
There is no way to retrieve a lost pet when you accidentally set them free
Consequence
Players lose pets that are high level and upgraded by accident when setting free low levels
Suggested Solution
Offer a way to retrieve pets that were accidentally set free like within a specific timeframe and menu.
States
All states
Posting on behalf anonymous player
Observation: SvS Capital Clash times are super early for some people.
Consequence: The times make it hard for everyone to contribute when it is during sleep hours or just super late for some states.
Solution: Change SvS Capital Clash times to be voted on between the two states. This way they can decide what time frame works best for the two states involved. It would help if it was a system just like the one used for FF, KotH and RR.
posted on behalf of wiktoria9762
Observation:
The penalty for pulverized plasma conversation is very high and with a small finite cap.
Consequences:
Low spending players don't have any other way to gain such items.
Suggested Solution:
Reduce/remove the penalty and increase cap.
Posting on behalf of akashdj
Observation
A lot of events still offer outdated rewards and fragments for heroes
Consequence
A lot of players don't participate in events that offer these outdated and useless rewards.
Solution
Update the rewards/fragments gained from events to newer generations and materials to increase player participation
States
All
Reposting on behalf of ina6847
Observation
Alliances must resort to extreme measures during KOTH event just to have chance to be matched with weaker alliances
Consequence
Reduced participation in KOTH because the matching is unfair and unbalanced.
Solution
Take a look at the matching and rebalance it to increase participation and overall player satisfaction
States
All
Original Votes
š¼ 2 š½ 1
posting on behalf of barnowl5391
Observation
Alliance throwdown is a big time re-occuring and repetitive event
Consequence
Players get bored with the same tasks over and over again, resulting in reduced participation.
Suggested Solution
Reduced the occurrence of Alliance Throwdown and make new, fresh events to add to the rotation to break up the repetitive feel and increase overall participation with something new and exciting
States
All
On behalf of Sommek
Observation:
Players have expressed concern that the state merger survey may not carry any real impact or influence on the final decision. There is currently no transparency on whether or how player responses will be reviewed and considered.
Consequences:
Creates distrust and uncertainty among players regarding the fairness of the merger process.
Raises anxiety over being forcibly merged into a state against their preferences.
Reduces willingness to participate in future surveys or give honest feedback if players feel their input is disregarded.
Suggested Solution:
Clearly communicate how the survey results will be used in the decision-making process.
Confirm that the merger process will take community input seriously and avoid forcing mergers on states with strong opposition.
Consider publishing anonymized summary data or decisions based on the survey to enhance transparency and trust.
State: All states
On behalf of āWARLORDā
Observation:
The game is currently suffering from significant performance issues across multiple areas: invisible puzzle elements, lag during Nexus events, and overall gameplay instability. Even on high-performance gaming PCs, players report that they must enable Ultra Lite mode and disable visual features just to make the game minimally playable.
Consequences:
Core features such as Nexus become nearly unplayable due to lag, negatively impacting competitive and alliance-based gameplay.
Players are forced to disable cosmetic features (e.g., skins, effects) to achieve basic functionality, reducing enjoyment and immersion.
The experience is inconsistent, unstable, and feels unoptimized, discouraging long-term engagement.
Even users with strong hardware are not seeing expected performance, creating widespread dissatisfaction.
Player trust is eroding due to the contrast between new feature rollouts and unresolved stability issues.
Suggested Solution:
Prioritize server performance optimization, particularly during large-scale events like Nexus.
Conduct a full technical review and optimization of the PC client to ensure it utilizes system resources properly.
Provide players with more granular performance settings, allowing customization without sacrificing key gameplay elements.
Allocate resources to fix ongoing bugs (e.g., invisible puzzles) before introducing further features that strain the engine.
Consider infrastructure upgrades or rebalancing load if current servers are underperforming under user volume.
States:
All states
On behalf of Dwight
Observation:
The Lightbringer event is now the third in a row that lacks any meaningful player interaction. It's purely spend-basedāwhoever tops up the most takes the lead. Thereās no actual gameplay involved beyond sending a march.
Consequences:
These events make alliances feel pointless since there's little to no team coordination or cooperative strategy involved.
Players who donāt spend heavily are essentially locked out of any real chance at rewards.
Unlike other whale-dominated events, where thereās still a slim hope for non-spenders to outsmart opponents, events like Lightbringer or Apex remove that possibility completely.
Overall player engagement drops as it becomes harder to feel involved or competitive.
Suggested Solution:
Reintroduce interactive mechanics and cooperative features that allow all playersānot just top spendersāto contribute and feel rewarded.
Shift the focus from spending-based leaderboards to strategy, participation, or alliance performance.
Even small changes that allow a mix of individual effort and team coordination could greatly improve player satisfaction.
Observation:
It has been over a year since the last plasma tier (P15) was introduced. Previous patterns suggest that new plasma levels are typically released on an annual basis. As of now, no further plasma tiers (P16āP18) have been announced or implemented.
Consequences:
Players who have reached P15 have no current upgrade options for their headquarters or related infrastructure.
Base progression is currently paused for higher-level players, for a long time now.
This may impact game balance and long-term planning for players focused on development and not only dinos/vehicles.
Suggested Solution:
Introduce additional plasma tiers (e.g., P16āP18 or P16āP21) to extend base development paths.
Maintain balance in cost and benefit structure for any new levels.
Provide advance notice and clear upgrade requirements to allow players to plan accordingly.
States: All states
On behalf of Beastly OG
Observation:
There is a significant lack of clear information in some events , for example in the recently the core event. it was not clearly communicated that purchasing a pack was required to benefit from using pearls. Many players used pearls without knowing this requirement.
Consequences:
As a result, valuable in-game resources were wasted, leading to player frustration and a sense of unfairness. This negatively impacts player trust and satisfaction with the event.
Suggested Solution:
Improve in-game communication by clearly stating all requirements and conditions upfront, especially when player resources are involved. This would help players make informed decisions and avoid similar issues in future events.
States- all states.
Observation: The newly launched Lightbringer event has rewards items in itās store that are outdated. The tempest molds it offers are from Gen 1-3, for which ascension potions are no longer offered.
Consequence: increased frustration with events. Bad enough that older events havenāt had their stores updated to include more relevant items (showdown. Path of Water, etc), but now Funplus is launching brand new events with rewards that were already obsolete before the event is even live.
Suggested Solution: update reward stores across all events. Make old tempest molds convertible into new ones. Have more options in general for recycling/converting old materials into useful things
On behalf of Elizabeth
Observation:
Current battle mechanics and feature scaling allow players with small marches (e.g., 300k troops) to solo-burn settlements with 20ā30 million troops in under a minute. This results in entire alliances being wiped from events like Nexus without any chance to participate or respond.
Consequences:
Severely unbalanced gameplay, where settlement defense offers no realistic protection.
Frustration among players who are instantly defeated despite significant investment in troop numbers.
Events become non-participatory for many, leading to disengagement and reduced alliance coordination.
Perception that the game favors feature stacking over fair play.
Losing all troops to a few or even just one solo march leads to many players quitting the game. Because years of hard work gets wiped out in under a minute.
Suggested Solution:
Review and rebalance settlement defense and battle mechanics to prevent extreme outcomes from low march attacks.
Evaluate power creep from recent features and scale back or adjust if necessary.
If balance cannot be achieved, consider removing or replacing problematic mechanics and offering compensation (e.g., diamonds) for removed features.
Aim for a more stable and competitive environment where strategic defense is still viable.
State: All states
On behalf of beastly og
Observation
- the new state merge survey is a good way for various states to express their opinion whether they want a merge or not but capital clash happened during the survey and government changed
Consequence - due to the government change some confusion may happen in the voting stage
Suggested solution - when the state merge survey happens again , don't make it overlap with capital clash or state vs state
State:
All states
Observation:
Migo glory badges are converted into skin tickets or RSS both not truly useful to the players
Consequences:
Increases the feeling that playing migo is useless to grow as an event
Suggested solution:
converting them into Astro coins would push more players to play the event
States: all
Observation:
This is a general feedback regarding the way the game has developed. THERE IS TOO MUCH STUFF TO DO! Long time players are leaving the game and that is causing imbalance in states and alliances and spreading the general feeling that there is not much longer the game can continue.
Consequences:
Players have become tired of doing silly side games to try and get the minimal rewards to progress main events. Every time there is a glitch or poorly planned reward structure that is only addressed by spending yet more money on trivia. And even then players are left feeling that itās ājust not worth itā, in either time or money. There is a total blindness to the fact that 1000 players spending Ā£10 a week will give more return on investment that 1 player spending Ā£5000, yet still SOS push out more and more low quality content. As said before many times now folks are leaving because the game has become a chore rather than a fun diversion. substantial resources and time under the assumption of consistent drop logic but are unexpectedly blocked by hidden thresholds.
Without transparency on drop rate adjustments, players lose control over their progress and planning.
The issue undermines trust and satisfaction, especially when players get close to completion and are left without options.
This creates a recurring risk across all future events with similar structures.
Suggested Solution:
Stop catering only to the big spenders, give F2P and Medium spend players proper rewards and chances to advance without having to get a second mortgage. āLess is moreā have less events but ensure that they are properly designed to give the rewards/progression that are advertised, as said by others stop having āhiddenā limits on event rewards so players can plan properly over time to ensure that engagement is always rewarded fairly.
State: All states
Observation:
There is a significant lack of the process cost and what it actually will do for us in long-term. For example in the current Nexus event. Seems to be an "amazing skill and good idea" to tech level 35 upgrade hub- with cost of after it is not clearly communicated either but we figured out after purchase and wanted to test it clearly in live since nexus are almost over. As a result, we have now seen the cost and everything. Lets just take it from one perspective upgrade. We are maxed teched and have all roads to nexus etc. We upgrade this minor resource hub 2 to Minor resource Hub 3. This cost us a total of 800k as picture is showed. We now know we need 800k from this hub from from "upgrade part" meaning 900 modules pr. hr. to 800k before we have gained it all back we have upgraded for. If we didn't upgrade the hub we would have remained at 900. Now we at 1800, so the cost for 800k is 900 extra modules per hour. Lets get the mathematicians out here: 800.000 (Cost production tech) / 900 (Modules pr. hr) = 888,8888888888889 hrs will it take to get to 800k and gained back the modules we used for the tech. Now lets take this new number we got into days, meaning we / 24 hour since how many hours is there in a day? 24 yep you are correct. So: 888,8888888888889 hrs / 24 = 37,03703703703704 days. Oh this cant be right ? 37 days? That's more than a month? How long does nexus last first nexus is 4 weeks (30 days). This nexus started 5/12 to 6/14 with 2-3 matching days + registration.
Consequences:
This is one giant scam - and impossible to get outcome on modules back in time since it will take 37.04 days to get back the modules you used for hub upgrade level, nexus is only around 30 days long. This is the biggest scam you have installed inside during in nexus live. I hope no one will tech this in future if not fixed because if you have read this you will know why. - We were the test subjects for you, since we had nothing to lose on it but you will lose on it if you will do like we did.
Suggested Solution:
Improve in-game communication by clearly stating all requirements and conditions upfront, especially when player resources are involved. This would help players make informed decisions and avoid similar issues in future events. Also lower the cost of techs this is just absurd if you expect it to have something of value for the future in nexus, where it can become a viable strategy to use. Not even doing the tech on this from start of nexus will get you back the modules before the end. Other city buildings are the same, it will just take even longer since the cost is up to 1200k on some or higher then we talking +60 days. The idea on the upgrade skill itself is amazing, just really need to rework the entirety of the cost for this because it doesn't add up at all. This is in live server how can this not have been seen before it became live.
State: All states
On behalf of RetroJackets
Observation:
Conversion items doesn't provide points in specific events, even when all upgrades are fully maxed out.
Consequences:
It feels frustrating and discouraging for players who have invested significant effort into upgrading, as they are unable to benefit from their progress in these events.
Suggested Solution:
Adjust the scoring system so that maxed-out upgrades contribute to some form of point gain or bonus in all events and provide points by converting maxed items, ensuring players are consistently rewarded for their investment.
5š¼ 1š½
On behalf of Sommek
Observation:
Stellar Cores Event ā Lack of Transparency and Pricing Concerns
The Stellar Cores event presents unclear mechanics and pricing. Some bundles are labeled as "discounted" but appear more expensive than similar existing bundles. Additionally, the event lacks detailed explanations, which can confuse players and discourage participation.
Consequences:
Players may avoid the event entirely due to lack of trust in its clarity or value.
Prior negative experiences with similar events lead to hesitation or complete disengagement.
Lack of transparency affects purchasing decisions and overall event credibility.
Suggested Solution:
Improve event and bundle descriptions with clear, consistent information.
Ensure that any ādiscountā claims reflect actual comparative value to other offers.
Consider rebalancing or reworking the event to provide a more transparent and engaging experience for all players.
If not possible to change it delete.
**State: **All states
On behalf of Beerus
Observation:
Azurtane Heist ā Matchmaking Ignores Migo Participation
Players have reported that matchmaking for the Azurtane Heist event currently pairs active Migo-participating states with much older or inactive states that are no longer in the Migo cycle. This creates a significant imbalance, as Migo states are typically younger, still growing, and lack the tech or development level of older states.
Consequences:
States actively participating in Miigo are placed at a disadvantage when matched against legacy states with higher troop counts, maxed tech, and stronger overall infrastructure.
These matchups often result in one-sided battles and low chances of success, discouraging newer state players from continuing participation.
Players feel that the effort invested in their progression is undermined by being placed in unfair matchups.
The inclusion of inactive or unengaged states further deteriorates the competitive integrity of the event.
Suggested Solution:
Revise the matchmaking system for Azurtane Heist to prioritize Migo-participating states being matched against one another.
Include Migo progression status and state age as key criteria for matchmaking to ensure fairer, more competitive groupings.
Regularly evaluate matchmaking algorithms to adapt to evolving player activity and event participation levels.
State: All states, especially young states
On behalf of Beerus
Observation:
Hitman Event ā Missing Daily Briefing and Additional Reward Elements
Players have noticed that during the current Hitman event, certain reward features such as the Daily Briefing calendar, Lucky Pass, and other bonus rewards are not available. These features were well-received in previous events and contributed to higher engagement and satisfaction.
Consequences:
Without the Daily Briefing, players have fewer daily incentives and login rewards, which can lower participation.
The absence of the Lucky Pass removes an accessible and popular option for additional rewards.
The overall event experience feels less rewarding and less structured compared to earlier implementations.
Newer players miss out on easy-to-understand progression and familiar reward mechanisms.
Suggested Solution:
Reinstate the Daily Briefing calendar during major events such as Hitman to encourage daily engagement.
Bring back the Lucky Pass and similar bonus reward features that offer both F2P and low-spender friendly benefits
Consider rotating or reintroducing successful past reward systems in future events to enhance player retention and satisfaction.
**State:**All states
Observation
No Trace Operations is horrible and not fun in the slightest to play. It takes too many taps to register spawning something, sometimes merges simply won't work and you have rigged it to give the items you don't require rather than a simple percentage chance
Consequences
Game sucks to play. Progress is 100% reliant on luck in a way it should not be and the entire thing is simply awful to deal with. You'll make your money anyway, quit being pricks
Suggested solution
Stop hiding progress behind rng. Stop using new mini games that are untested in events. Honestly this whole event is a turn off.
I doubt you'll change anything. Why make things nice for players
submitted on behalf of Toxic Sugar
Observation:
Pet adventures and the pawsome puzzle hasn't come back in a while
Consequences:
For pet adventures so we can obtain pet rewards and the paw-some puzzle so we can finish our pet strickers
Suggested Solution:
Bring back both events frequently
States:
All states
Observation:
It is difficult to upgrade the new Titans (Mk3 and Mk4), as the "Impending Doom" event provides very few resources for this purpose.
Consequence:
Players who do not spend money, or who make only small to moderate purchases, are unable to effectively upgrade these Titans.
Proposed Solution:
Update the Pearl Shop:
In the "Special" section: Replace Mk1 Titan fragments with Mk2 or Mk3 Titan fragments. Also, replace the old serum and biobatteries with resources for Mk3 and Mk4, or allow players to choose which type of serum and biobatteries they need.
In the "Growth" section: Replace the Mk2 Titan upgrade boxes with resources for Mk4 Titans
States:
All states
Posted on Behalf of Sauron
Observation: State transfer passes can be costly for those with high migration scores, excluding the need of a special invite.
Consequence: Players may need to heavily save up and miss potential transfer due to costs of the transfer migration passes.
Suggested Solution: Recalculate Migration scores for a lower amount & lower the cost for transfer migration passes.
States: All
Submitted on behalf of .timothy123456
Observation:
Final stand is unplayable on PC. Extremely difficult to aim when playing on PC
Consequences:
Loss of rewards due to not being able to play.
Suggested Solution:
Fix the game mechanics and make it playable on a pc.
States:
All States
Observation:
Final stand is unplayable on mobile for those with a disability. Extremely difficult to aim. Having to use the gun itself and not the target / bullseye is very hard. The event requires 2 hands, and too much coordination for those with problems.
Consequences:
Loss of rewards due to not being able to play as intended.
Suggested Solution:
Fix the game so it only requires 1 hand to play and make moving the target / bullseye easier. This game is not supposed to be a shooting game. Prior events similar to this, it was at a beach, were easier to play. This event should be the same way. If players want a more challenging version, then offer 2 modes, hard and easy mode with less rewards for the easy mode. But please, do something. Thank you.
States:
All States
On behalf of player: Beerus
Observation:
The recent Hitman collaboration feels disconnected from the core zombie survival theme of the game. While past collaborations like The Walking Dead and Resident Evil were fitting, Hitmanāa character known primarily for eliminating human targetsāseems out of place in a world overrun by the undead. A more suitable direction would be collaborations that align with the idea of saving humanity, such as superheroes fighting off a zombie invasion.
Consequences:
The current event may not resonate with players who value thematic consistency.
Missed opportunity to engage fans of widely popular universes such as Marvel or DC.
The appeal and immersion of collaborations could be reduced if the featured characters donāt match the game's atmosphere.
Suggested Solution:
Consider revisiting older, more fitting collaborations in the future.
Explore a new collaboration with superhero franchises where characters would logically protect survivors against zombie threats.
State: All states
For new event Push for Fortune
Observation:
Bonus items(buffs) would be nicer to be valid for more than 10 seconds, idles rewards are not giving items each hour (I got only 1 in 4 hours)
Consequences:
players are feel discouraged to buy bundles for this event because they feel like they are scammed, simply doesn't worth it
Suggest Solution:
-increase bonus items, in special the wall, for at least 5 minutes
-add more items in store like plasma, poly , crystals, behemoth items, planes items e.t.c.
-sort out idles rewards a.s.ap
submitted on behalf of player
Observation:
The recent merge survey was only able to be answered by current gov or R5 of ranked 1 alliance and wasn't fair to other players in the state who disagreed with govenor choice
Consequences:
Players left feeling unheard, showing only the strongest in the state voices matter
Suggested Solution:
Please send out another survery for all players
States:
All states
submitted on behalf of Daye
Observation:
I know its been said before, but there is a lack of dread beast and fiends in the states
Consequences:
We constantly have to port out in the wilderness to get level 6s and lvl 8 dreadbeast using relocators.
Suggested Solution:
Add more fiends and dreadbeasts
States:
All states
Observation: The sensitivity for the aiming joystick (onscreen dpad) in Final Stand is too much on devices with larger screens such as tablets and iPads.
Consequences: Getting the aiming perfectly on is impossible on devices with larger screens making it extremely difficult to hit the targets and get a decent score.
Suggested Solution: Make the necessary coding changes to adjust for the different screen sizes so aiming with the joystick (onscreen dpad) is possible.
States: All States
Posting on behalf of barnowl5391
Observation
Most players lead busy lives and are often not online when the festival stores end.
Consequence
Timed stores result in recycled tickets/currency that offer no real value to players to due minimal compensation
Suggested Solutions
ā¢Instead of ending the festival stores completely move them to the stores tab until the next festival event
ā¢Instead of RSS crates create a store similar to or resembling the festival stores with its own currency or a similar currency to the festival stores to convert event items to allowing players to choose their desired rewards and help them grow.
States
All
Observation:
Push for fortune does not offer fair awards for spending.
I spent 1,500 diamonds, I am at level 22 and have not received any of the store currency (crowns).
This is the worst outcome for 1,500 diamonds I have ever seen in any event here.
There is no description in the event that tells players how low their chances for rewards are.
Consequences:
People will not enjoy the event and stop spending in it.
Suggested Solution:
Fix the rewards. Compensate players that did spent or return the diamonds.
States:
All States
Observation:
dessert survival matchmaking takes way to long every event, its impossible to play enough games to level up or get shop rewards if it takes you 30mins to get a match, yesterday i waited 30 mins then it just kicks you and restarts the match making timer
Consequences:
People do not have the time to level up or get any rewards
Suggested Solution:
add more automated players especially as the monster so that match making dont take as long, better still just do away with this event all together and stick to regular path of water only, dessert survival is always impossible to get matched quickly
Posted on Behalf of Player
Observation: Players may need additional emojis in game to express themselves/events.
Consequence: Some of the emoji options do not accurately represent what a player needs to visually say. This causes abit of discourse as well as some minor language gap when trying to use emojis to further express a players thoughts.
Suggested Solution: Give a flame emoji as well as a face palm emoji as R4/R5 keeps face palming for certain membersā actions.
States: All
Observation:
Journey to Glory: Using Tactical Guides: Conversion of Guides to Manuals to obtain Service Badges in the Hero Appointment Store does not give points \ rewards for Journey to Glory.
Consequences:
Loss of rewards due to conversion of guides not being counted as consumption. For those who have completed the Hero Appointment with the exception of using Service Badges, the conversion in the store offers nothing for points. Only by recycling the guides does one obtain points. However, it is the same scenario, the guides are being used / consumed and should count for Journey to Glory points / rewards.
Suggested Solution:
Include using Tactical Guides in the Hero Appointment Store for conversion as well as recycling, to earn points / rewards for Journey to Glory.
Or
Remove Tactical Guides from Journey to Glory and add a different task that all players will be able to participate and earn points \ rewards.
States:
All States
Posted on behalf of player
Observation:
Our state transfer list range from state #1-1054.. HOW?
Consequences:
While all these states have access to the same types of hero's and other items in the game, there is no way players from state's in the 1000's can compete with players in the lower 100's without spending a large amount of money. There are years between the states. Giving players the access to the materials isn't the same as player having the ability to obtain said material. Players do understand the reason for the gen skip and state grouping, but the speed at which this is happening is way too fast.
Suggested Solution:
Add states in group instead of all at once... ex. add states 800 and above, next transfer add states 500-799 and so on.
State:
All states
Posted on behalf of player
Observation:
Left over glory coins
Consequences:
Some players have taken every items from the glory store but have remaining glory coins which can not be used in any other stores or saved for the next state event.
Suggested Solution:
Give players the option of exchanging the glory coins for the logistics store currency after they have taken every items from the glory store. (The option would unlock only if the player have all items from the store)
State:
All states
ObservationĀ :
I've been seeing aberrant matchmaking in SVS, Nexus, etc. for months.
ConsequencesĀ :
The game has become pointless.
Suggested solutionĀ :
To get feedback on the quality and relevance of what you're doing, could you send out a survey to players asking for their opinion on this and how it could be improved and then take it into account
?
StateĀ :
All states.
Observation :
All events in general -
-Main seasonal events( Nexus / AD / MM )
-Side events ( RR / KOTH / .. )
- mini games ( blizz blocks / Push to fortune / ... )
Consequences :
Many of the events we get dropped are NOTwell recieved by nearly the whole player base. Players start skipping more and more events due to
- Too time consuming
- Low too non reward gain
- Very bad event rules
During the last " big " event even the side events like pinnball, pluton, clouds players ( even high spenders ) choice not to spend on it, which was very seeable in the rankings - Not only this but playable events are taking too much time for basically nothing.
** Players have been screaming it for a long long time now **
** Suggested solution : **
Instead of pushing new made events listen to the feedbacks people write
They have been asking for older events to make a return like
- Mining mayham
- Underground
- Escort mission
- plauge zone
And so many other older events that were removed from the game
For all of these event there is already a code writen - It will take less time giving is the events back and update rewards we so much ask for rather then making new events where developers spends months on fixing the bug.
** States ** : Each and every single state and player
Observation:
Market stall has not been updated for.... 5 years? Prices are insanely non-realistic. Plus almost nothing from there ever gets bought, with teleports being the only exception.
Consequences:
Another useless store that is years behind the game.
Suggested Solution:
Update it.
observation :
always unbalance matching on RR, right now the worst matching. how aliance global +999999 can matching with top 19??
consequence :
Just being a BULYING for a big alliance.
suggested solution :
Delete Reservoir Raid, always getting an unfair and unbalanced match
Observation
A bazillion of (annoying, not joyful) mini events not only eat up play time, they also block you from chat
Consequence
This is destroying alliances when someone asks for help and no one of the 15 online players reacts because they are stuck for 15min in one of those events, which creates a lot of frustration and disconnecting with the alliance.
Ultimately it makes players quit this broken game, where the community was one of the few good things left in the game.
Suggested Solution
- Significantly reduce the number of those solo events at a time. One is good, 5 or 15 are way too much - no one wants that!
- ALWAYS show a chat preview at the bottom, as we have it in settlement/wilderness
- Enable alliance banners, similar to state banners, just restricted to the alliance, and with 10 free usages per day (more for biocaps), for rank 3 and higher. (If someone misuses it, they can be downranked to rank 2 which solves the issue)
States
All states
Observation:
In Hitman -> No Trace -> Operations event, there is no balance in kind of contracts we get to fulfill. The contracts gets flooded with bunny requests, that too for lvl 6 or lvl 7 bunnies.
Consequence:
Even with 4 bunny generators, it takes 1 whole cycle to get 1 lvl 6 (sometimes lvl 7 if we are lucky). All available contracts are filled with request for bunnies. This causes too much time spent for very little progress. Overall it generates a very negative impact with end result being many players starting to ignore that event.
Solution:
Let's make gaming fun, not stress inducers. Significantly reduce the number of bunny contracts that can pop up, reduce bunny lvl based on generators and increase in probability for other items in the contracts. Make our time worthwhile.
Observation:
Story missions is a boring, useless event.
Consequence:
Players who donāt want to to this boring, autonomous task lose out of those few (lame) rewards.
Solution:
Get rid of story missions or at least add plunder button like in explorations.
Observations
Trade outpost is gone.
Consequence
Can't spend anything earned during migo.
Solution
Restore outpost level so shops are open.
Posted on behalf of Big_Thick_Duck
Observation:
General Performance Stability ā Over the past few days, players have experienced frequent crashes in State of Survival. The game closes unexpectedly during basic actions such as opening HQ or scrolling across the map.
Consequences:
These crashes interrupt regular gameplay and affect all in-game activities. Players are unable to interact consistently with the map, manage their settlement, or participate in events, leading to frustration and loss of time-sensitive progress.
Suggested Solution:
Investigate and resolve the underlying causes of sudden game closures. Improve stability and optimize performance for standard actions across devices. Consider releasing performance updates specifically targeting memory management and rendering efficiency to reduce crashing frequency.
State:
all
On behalf of Sztany
Observation: state 185 and 121 didn't got merge even after putting yes and adding in preference in eachothers states merge survey.
Consequences: players feeling frustrated to play and chose to quit and transfer and making state more dead. And all this making merge survey useless.
Solution: Take survey more seriously and give merge to states who actually asked for it and provide a proper information and reason .
State: 185
Observation: The way the migo store is structured has been changed and many of the usual rewards are not up for sale anymore.
Consequence: users cannot buy essential materials they usually are able to get from migo store, which takes a lot of commitment and is a big project that rewards players over several months and warrants top tier rewards.
Solution: Please go back to the old store format where you don't have to unlock tiers of rewards and add more desirable items as a rewards for such prolonged dedication and effort.
Observation:
Aside from that the migo store for glory points is badly designed, the game didn't warn me that i already got the HQ.
Consequences:
I and most likely more people have skins they already have and can't upgrade.
Solution:
Let us recycle the skin for the same amount of glory points and fix the warning.
State: all
On behalf of Serge Billault
Observation:
There is no official or accessible documentation detailing the mechanics behind game stats and damage calculations. For example, itās unclear why a +0.93 attack amplification bonus provides more battle power than a +75% attack bonus on a Tempest Arm.
Consequences:
Players are left to guess how stats interact, leading to confusion and potentially poor investment choices in gear and upgrades. This lack of transparency undermines strategic gameplay and trust in the system.
Suggested Solution:
Publish an official, detailed breakdown of how game stats and damage formulas workāsimilar to how Guild Wars 2 discloses complete stat formulas. This would empower players to make informed decisions, enhance gameplay depth, and build confidence in the fairness of the gameās systems.
2š¼ 1š½
Observation:
It seems a large amount of states voted yes in your survey where you said "your voice matters" but did not get a merger. Even states who have never had a merger in 2 to 3 years. Fully did not add any states from blocks 1057-somewhere near 1270s.
Consequences:
Time and time again you are showing that our voices don't matter. Which leads to more ppl quitting, unbalanced states, forcing ppl to have to transfer bc they have no other options. This was one chance for you to get some good will with the community, by making ppl happy and showing that we are not just numbers on a quarterly report.
Suggested Solution:
Do your job please. Maybe it takes more time finding states to merge every state who voted yes with, but making ppl happy so they enjoy the game so you make more money is your job. You have a full week to fix it for once maybe try to do something for the community. If this is your mindset in the future don't send out surveys to give ppl hope if you never had plans to involve them and hear their "voices".
On Behalf of Player
Observation: Push for Fortune Event is more of a time waster event without much pay off, if any at all. Higher tiered items, like the chest and piggy bank, can fall off which they are already randomized and hard to obtain.
Consequence: This event is an eye sore to most players. Players get frustrated with the randomization of the higher desired items as well as the ability of losing those said items. This cause the event to be a disappointment and a let down for the player base and causes the players to wonder what is going on in Funplusā mind when creating and allowing the game go live.
Suggested Solution: Disable the higher wanted items from being able to be knocked off the platform, rework it the event itself to where it is playable, have set levels in which items are placed on to the platform and reword the pass to being more generous.
States: 910, 1291
On Behalf of Beerus
Observation:
Daily Login Rewards ā The current daily login calendar offers repetitive and low-impact rewards that feel disconnected from ongoing events and game cycles. The existing system lacks variety and meaningful engagement, making it feel like a chore rather than a feature.
Consequences:
Players are not motivated to interact with the daily login system, as the rewards often consist of outdated or non-useful items. This leads to reduced interest in routine logins, particularly when players feel no added value or excitement tied to current events or limited-time content. Over time, it diminishes the feeling of progression and reward consistency.
Suggested Solution:
Introduce a refreshed daily login system that aligns rewards with active events (e.g., themed resources, event currencies, mini boosters relevant to live features). Consider weekly or monthly themed rotations based on current in-game activities (like Hitman, Fair, etc.) to increase relevance and excitement. Adding milestone bonuses for consistent participation (e.g., 7, 14, 21, 30 days) with meaningful items could further improve engagement.
State:
All states
On Behalf of Beerus
Observation:
Survival Royale ā This is one of the most enjoyable and dynamic events introduced in the game. It offered high engagement and replay value.
Consequences:
Its limited availability significantly reduces player enjoyment. Many players appreciated the active gameplay and strategic depth it offered. However, limitations such as only 1 free ticket per day made it difficult for free-to-play users to fully enjoy it. The lack of recurring appearances also makes it easy to lose interest between events.
Suggested Solution:
Reintroduce Survival Royale as a recurring or more frequent event. Improve accessibility by offering more free tickets per day or allowing players to earn additional entries through gameplay. Consider adding competitive elements like a leaderboard or seasonal ranking to encourage participation. Making it more frequent would ensure that more players can enjoy it consistently.
State:
All states
Observation:
You sent everyone one Astro Coin and 300 Glory (Raise) via rewards stash, later removed the items from backpack.
Consequences:
Raise Glory points were unusable as the latest Glory was called Decay. But Astro Coins were usable as they're always the same so people that used them fast gained rewards while those that kept their coin lost it due to it being taken away making it very unfair to those that didn't rush to buy.
Suggested Solution:
I appreciate these rewards were sent by mistake but you should just leave it if such things happen because taking away the items from those that didn't spend unfairly makes them weaker than those that rushed to spend.
State:
670
I don't think I need to go through this AGAIN. CHANGE RAYS PLACE TO GUARANTEE NEW HERO CRATES!
Observation: Spins cost biocaps
Consequence: Few new hero crates are rewarded = frustration
Solution: Guarantee an adequate number of new hero crates with 150 spins
reposted on behalf of 457- Jin kaiser
Observation:
State 457 is experiencing significant decline in active player participation. A large portion of the population is either inactive or made up of retired players, which negatively impacts the overall gameplay experience and event participation.
Consequences:
Alliance activities, state-based events, and player interaction are limited due to lack of active participants.
New and remaining players are demotivated due to the inactive environment.
The competitive and social elements of the game are significantly diminished, reducing overall enjoyment.
Suggested Solution:
Reevaluate the eligibility of State 457 for a server merge. A merge with another active or moderately active state could revitalize the game environment, encourage engagement, and create a more balanced and fun experience for all players involved.
State:
457
š¼ 11 š½ 1
posted on behalf of shadowlord2067
Observation:
Players dislike being automatically registered in Apex/Immortal/Lightbringer or any other event that automatically does the top200 registration.
Consequences:
Players dislike the appearance of the icon and reminders which as these events are made for big spenders only.
Suggestions solution:
Allow players to OPT out of the events as these or make it a 'apply by registering only' option
Observation:
new releases but outdated rewards and laggy gameplay?
Consequences:
you guys continuously release things for money grabs that are unnecessary and then fail to update the very little free rewards we get. There is ABSOLUTELY NO REASON we got a third companion and are getting a new aircraft when we are still receiving purple hero fragments at bunkers, and gameplay is so laggy it makes it impossible to compete in events. Nexus for example was absolutely horrible and unplayable over 70% of the time.
Suggested Solution:
update rewards for trap, horde and bunkers to things that are actually usable and not outdated. LISTEN TO THE PEOPLE THAT PLAY THIS GAME and put more focus on fixing the ridiculous lag and bugs during events.
Observation:
4 Gen aircraft is coming. As F2P or Low spender at that day we still have not get any progress at all on your Spacecraft due to lack of rewards. Same happened with MK4 we barely up MK3 and you have release a MK4.
Consequences:
Player get tired and quitting , you make us be not enable to make any progress on that kind of feature without spend. Actually for spacecraft even with 999 year we cannot up it at all.
Suggested Solution:
Stop release new feature can only be upgrading by spending money. Update event with current ressources we need. We need MK3-4 , Spacecraft item. Propose us more exchange like convert first companion part for MK3 part.
Make oldest feature be easier to upgrade. Is like in older state we still havenāt got a reduction cost for upgrade MK2 is crazy.
Observation:
I was a bit patient but can't be no more
Dear Devs.
You've already released so-called "companion" MK IV shortly after eagle and with the same materials. JFYI for f2p there is no way to split rss or smth between these two. No way to earn materials (decent ways) and now we MUST choose between eagle or yeti. We can't do this with the opportunities we have. And now you are going to release new plane?!
Hello, slow down!
We are already at the stage we are getting burnt (f2p) by spenders from 1-3 hits. And no way to be safe
And you are implementing things that make game experience.... poor the best way i can describe it
Consequences:
Players do quitting, tired and so on. You are only making "image" that you are listening but you are only waiting to release new stuff. Now not waiting even.
We are tired. We are exhausted. We want fair play you don't give to us for years!
People are leaving. Whales are leaving. But behind this you don't see how many middle or f2p ppl leaving .
Suggested Solution:
SLOW DOWN. Give us time and materials to upgrade SOMEHOW "companions" as you've called it to upgrade.
We don't have planes maxed out. We don't have monkeys maxed out and any other stuff.
Please stop!!!
Give us time and materials to catch up.
Stop being THAT greedy please.
I said please
Posted for a player
Observation: The new MK 4 came out but the conversion chances for the MK3 haven't increased, which makes it hard to upgrade the MK3 with just a little amount of items you can exchange
Consequence: Players are getting frustrated they can't convert more items to MK3 to upgrade it quicker like what's possible for the MK0
Suggested Solution: - Increase the amount of exchange chances for the MK3 like for the MK0
State number: All
Posted for a player
Observation: Too many events to attend while others give outdated rewards.
Consequence: Too much time waste for nothing.
Suggested Solution: Change rewards from Infected Fields, Bunkers, SvS and Sotf. Give some extra materials for new stuff.
State: All
On behalf of Kuba
Observation:
In the phase of the Hitman event no trace - operations, many players experience severe imbalance between the items required for contracts and the drop rates of those items. For example, contracts frequently demand rare items like bunnies or snakes, while players are mostly receiving medical kits or plants, even after spending significant energy.
Consequences:
Players are unable to progress efficiently or fulfill contracts despite using energy or gathering materials.
This creates frustration and a feeling of being stuck in the event.
The imbalance heavily affects event engagement and overall satisfaction, especially when grinding yields minimal relevant results.
Some players accumulate large amounts of one material with no way to trade or recycle them for needed ones.
Suggested Solution:
Improve the balance in item drop rates to better reflect contract demands.
Add a trading or conversion system allowing players to exchange excess materials for ones they need.
Consider adjusting RNG or creating a daily guaranteed drop system to improve event pacing and fairness.
State: All States
On behalf of King Mentor
Observation:
Hero Generation Progression in New States ā New states begin with outdated hero generations, while older states are already multiple generations ahead. This creates long-term imbalance in progression and cross-state competition.
Consequences:
Players from new states are placed at a disadvantage in events and merges. They struggle to compete fairly, as they are limited to older heroes while others have access to newer, stronger ones. This reduces overall enjoyment and motivation to continue long-term.
Suggested Solution:
Launch new states with the same current hero generation as older ones. After a set time (e.g., 6ā12 months), transition them into shared brackets. This ensures fairer progression and better cross-state event balancing.
**State: **New States
On behalf of Spellbound
Observation: The game allowed a survey for people that ask for a merge, however if you did not mark your state as friendly, it seems as though you did not get chosen for a merge. Info was released after the fact also stating this as well as, āif you donāt like it, transferā. This passive aggressive statement is not appropriate.
Consequences: Multiple states did not get a merge due to not marking their survey as āfriendly stateā. People want a merge for their states, not ājust transfer if you donāt like it.ā
Solution: Allow any merger for people that ask, regardless of what the state marks itself, even if you match it to another with the same state type.
State: All
On behalf of a player
Observation:
After completing Dino Rally , the battle reports only include information about damage dealt and points earned. They do not provide detailed data on troop performance or formation breakdowns.
Consequences:
Without access to comprehensive report details, players are unable to analyze and compare the effectiveness of different troop formations. This lack of insight makes it difficult to optimize strategies for the event and may lead to frustration or inefficient use of resources.
Suggested Solution:
Enhance the Dino Rally battle reports by including detailed formation data, such as troop composition, individual troop performance, and overall effectiveness. This will allow players to make informed decisions and improve strategic planning for future rallies.
observation :
New aircraft is coming. The old one is not yet optimal.
Consequences :
F2P players are increasingly left behind.
Suggested solution :
- Make it easier to get old aircraft materials.
- Increase Aircraft material exchange (like to 999), not just 10.
Observation:
Players settlements are burned far too easily from just a solo attack
Consequences:
Players stop playing events like SvS/RR/Nexus since they will just be burned directly.
Suggested solution:
Add some really big buffs/skills when defending your own settlement. Double attack/defense/health/lethality percentage might not even be enough. A 400k solo attack should never be able to kill/wound +10M troops that is defending behind barricades. Now top players win such an attack with only a few thousands losses.
On behalf of Kuba
Observation:
Population Imbalance in Newer States ā Many recently opened states remain largely inactive, with only one or two dominant alliances present. These states often experience little to no activity and are not considered in merger cycles.
Consequences:
Players in such states face a lack of content, challenge, and community interaction. With few active alliances, gameplay becomes stagnant, and player retention drops. These states fall behind due to being left out of server merges, deepening the imbalance further.
Suggested Solution:
Reevaluate merger eligibility criteria to include more low-activity or one-alliance states. Alternatively, avoid opening new states unless previous ones have a sustainable population. This would improve player experience and keep the game more dynamic across all regions.
**State: **1200+
On behalf of RWK
Observation:
The graphics when distributing bunker rewards needs to be updated. The leaders need to individually click the ā+/-ā button a big amount of times.
Clicking anywhere outside the bunker loading screen will exit the screen and make leaders start all over.
Consequences:
These issues make giving bunker rewards extremely hard, generating frustration.
Suggested solution:
- allow leadership to write somewhere how many rewards they want to give to each alliance rank without having to do it individually.
- Update the graphics where tapping outside the screen will not result in exiting the reward distribution.
States:
All
On behalf of Timmoty
Observation:
Currently, strong players are able to burn or zero settlements with significantly fewer troopsāsuch as defeating 7.8 million soldiers using only 350,000. Even when attacking a settlement that holds 15 times more troops than the attacker's march capacity, the stronger player often wins with minimal losses.
Consequences:
This imbalance leads to unrealistic battle outcomes and a frustrating experience for weaker players. Many are discouraged when they lose all their troops multiple times, leading them to leave the game. As a result, overall player retention drops, and the game becomes less enjoyable and diverse in its player base.
Suggested Solution:
Adjust the battle mechanics so that when attacking settlements with significantly more defending troops, the attacker incurs heavier lossesāregardless of troop strength. This would create a more balanced and realistic combat system, allowing weaker players to remain competitive and stay engaged in the game longer, thereby improving long-term player retention and enjoyment.
7š¼ 1š½
Observation:
Looks like the requirements for leading state in state transfer have changed again. Because our top alliance wrote us a nice letter basically saying: "Leave the state or we burn you."
Consequences:
More players leave the game again. Which Funplus doesn't care as long as the whales pay.
Suggested solution:
Troops shouldn't count for state transfer.
States:
284, All
On behalf of TheShoNuff
Observation:
There is no alliance search function, either globally or when viewing other states. After state mergers, alliance bookmarks are deleted, and the state search tool doesnāt display a list of alliances in the selected state.
Consequences:
Players must manually scan the map to find alliances, which is inefficientāespecially post-merger or during events like State Transfer or SVS. The loss of bookmarks makes it harder to relocate saved alliances, and returning players struggle to find former alliances. This hinders recruitment, coordination, and player retention.
Suggested Solution:
Add a global Alliance Search feature with filters for alliance name, tag, leader name, and state. Enable this when viewing other states. Also, preserve alliance bookmarks during state mergers.
States:
All
Observation
With migo now fully over I'd like to say this has been the worst one so far. Your failures to provide a bug free experience. The sheer number of things locked off by money. Nexus still being tested being shoehorned in (nexus is s--- btw) and the whole trading post upgrade for shop levels and then at the lower levels where it matters you offer trash. Everything about this has been a bad experience.
Somehow you don't learn at all. Try living up to your name
Consequences
More people quit. I actually hope this continues more heavily in all your titles and you go under.
Suggested solution
Try being fairer to your players. You might keep more of them. Or sell the company to some people with more ethics and a better moral compass
On behalf of
Observation :
Right now there only possible to shield only for some fixed ammount of hours (2 / 8 / 24) and when you want active a new shield the time of the previous one if still active get lost
Consequence :
This make impossible to link shield one after the other for make more time of shield or avoid people to use longer time of shield when is not needed
Solution:
Let players link the shield one after the other making the time stack for create more shield in a more easy and enjoyable way to use that features, avoiding shield time to be wasted
Observation:
When you recon someone, all the info you get is the main heros, behemoth, troops count and planes. But you are missing how strong their vehicles are. Also how strong their support behemoth(companions) are
Consequences:
While unlikely, you can lose a match due to someone having a strong person with strong vehicles in their base or rally.
Solution:
Allow us to upgrade the recon station to p10. Most players are p10 regardless, so it will be an easy upgrade for them. Have it be one upgrade (etc lv30 straight to P1,P1-āp2 and so on)
States
All
On behalf of Ika Renjou
Observation:
Behemoth does not currently offer a reset option for skills or levels.
Consequences:
If a player invests in the wrong skills or makes a mistake during leveling, there is no way to correct itāleading to long-term performance issues or reduced utility of the behemoth.
Suggested Solution:
Introduce a reset feature that allows players to reallocate behemoth skills or levels, even if limited or with a cost, to encourage learning and optimization.
State: All states
š¼ 7 š½ 1
Observation: Game maintenance for the state merge is taking longer than expected.
Consequences: Players are unable to claim items, causing them to lose progress on Jungle Gems.
Suggested Solution: Compensate players with Jungle Gem items (bombs, rockets, coins, and bios).
State: All
Observation: Game maintenance taking hours and hours - and we didn't even get a message that their would be a maintenance.
Consequences: Not only do I ( and so many others ) lose material on Jungle gems - over 6 hours, but also all those hours that I cannot go to a higher reward level ...
Suggested Solution: Give decent compensation for all lost items + coins in Jungle gems counting in the amount that is lost + the items that are lost due to fail increase level ( for example, I could made level 31 this morning, just needed some extra coins, now I lost all those hours of still being stuck in the reward from level 21-30. Please compensate this loss also or give players the diamonds spended on jungle gems back
State: All
Observation:
Maintenance got time added without any previous notice.
Consequences:
Players have lost hours in Jungle Gems and Hitman because of this unannounced time that was added.
Suggested solution:
Players need an adequate compensation for the loss time for Jungle Gems and Hitman
States: All
Observation:
We couldn't collect rabbits (limited in time) during this very long maintenance.
Consequences:
Unable to progress in the Hitman event because I missed 3-4 collections. This is how my task list looks right now.
Suggested Solution:
Compensation in items for Hitman event and Jungle Gems. 1 epic search map and 25 skin tickets are not it.
Observation:
The extended maintenance period resulted in many players loosing time driven rewards like Jungle Gems.
Consequences:
This loss of these rewards has resulted in many being disadvantaged in advancing in the āNo Traceā Hitman event.
Suggestions solution:
Provide compensation with items relevant to those lost due the extended outage. 500 bio caps and a few crates of tomatoes is not compensation it is an insult.
Observation:
Across multiple events ā not just SVS ā major imbalances are being allowed. In one case, a 350K march wiped out over 11M troops. Customer Support claimed this was a fair match, stating both sides were of āsimilar strength.ā
This is clearly incorrect. If such lopsided battles are deemed normal, it raises serious concerns about how combat parity is evaluated.
Consequences:
Loss of Trust:
Dismissing obvious imbalances damages player confidence in both the event system and support.
Unfair Gameplay:
Events like SVS, Reservoir Raid, and others lose their competitive value if such matchups are possible.
Poor Support Communication:
Generic or inaccurate CS responses make players feel ignored and unsupported.
Suggestions:
Fix Matchmaking Logic:
Prevent attacks where troop strength or march size differs by extreme margins.
Educate Support Teams:
Ensure agents can understand and investigate these issues properly.
Add Combat Transparency:
Let players see why a target was considered āfair.ā
Enable Escalation:
Add a proper channel to challenge clearly unfair battles.
Observation :
Your attempts to limit state transfers through restrictions doesn't work. Players will always find a way to cheat the system.
Consequence :
Part of this can be the destruction of one's own state by threatening players to leave, which then leads to the destruction of their settlements if they object.
Solution:
Let the players just form any alliance they want, you can't stop them anyway.
State:
All
submitted on behalf of Barnowl
Observation:
The value vouchers event ended earlier than norm in merged states, compared to not merged states.
Consequences:
This gives a clear advantage to players in non merged states as most were expecting it to be there after the merge who have now missed out on recruitment vouchers.
Suggested Solution:
Please correct it and bring it back to states that were merged to create a fair balance between players.
States:
All states that were part of the recent merge
Observation :
are you mocking on us? Will you ever slow down?
First this yeti who has same materials as eagle which is far from upgraded for f2p. Mechs. New aircraft where you can get material by converting parts of the last aircraft ( guess what and how far it is upgraded for f2p). Now kangaroo?
I thought it is a bad dream but I did saw it.
Consequence :
Any sense to repeat consequences? Frustration, leaving, eyerolling, stop investing and so on. Old new song
Solution:
it was so much fun to see that it was no fun at all. Just wanted to express my āfascinationā of your new āgreatā idea
Would be nice tho provide really f2p friendly materials for all these new things you are implementing. Since we need to do literally everything in one moment. Give us material to do it. And not in bundles or pearls or smth. Intel, return pet challenges, weekly shops.
Come on guys. When coming up with another ābrilliantā idea provide a decent way for us to enjoy it.
State:
All
On behalf of Sommek
Observation:
Before each transfer, the states are marked with a certain type - "lead", "trailing", "crowded", "lively". But there is no explanation of these captions in the game, only an indication power.
Consequences:
Since we have a lot of new states and the first transfers for them, many players do not understand the importance of these types of states. Players are confused and want to learn more about each type of state. There is no quick and accessible information and players have to ask for a hint.
Solution:
It is necessary to create a detailed indication of the types of states with an explanation and indication of the specifics of each type (who can get into state, how, is there a limit on the number of players, do you need invitations, etc.). This will make the transfer easier and more understandable for everyone.
Observation:
I completely agree with @Pro : battle mechanics are way off. In our state we also see players with millions of troops getting burned after one single attack in svs. Previous svs I forgot to bubble my mini ( a p10 with only 400M battle power ) and got zerood by a P13 with 4B power ... on the other hand, my main account ( A p14 ) could not attack a P15 from the other state since I was too strong???
Consequences: The game is getting more and more out of balance, new releases are getting out too fast, battle mechanics are not ok. It should not be possible that a player can burn a settlement with one strike if that settlement gots miliions upon millions of troops ... Last RR I got burned with 1 hit from a player ( a single march, not a rally ) and I have over 17M P14 T12 troops with 600 moral ... Suggested solution : get the mechanics ( for both matching and battle right ). DOn't only think about getting bags and trucks of money, but also think about the gameplay. There are f2p, low spenders like me, mid spenders and the high spenders. If you lose the f2p, the game is gone since the low spenders will be next to go then ...
Hey i can help you in https://discordapp.com/channels/555639568053829632/925537952652730368 if you need help this Channel is for Feedback reporting
Observation: POW rewards store has not been updated in years. Recently new skills and maps were added, indicating the FunPlus would like to see continued interest and participation in the event, but everything in the rewards store is outdated,
Consequence: decreased motivation to play when most of the items available for purchase are useless. Itās been years since new research tasks were available, so research speedups are not useful for many. T12 red crystals and formation system parts are likely only needed by free to play accounts at this point.
Solution: we have tones of feedback reports here about people complaining about how many new features have been added and how it is impossible to keep up with it all. Hereās an event that is already programmed in and mostly free of bugs⦠just add some newer, relevant items to the store so folks have means of earning some of this stuff through gameplay. Pet cookies, spacecraft parts, vehicle stuff⦠thereās a whole slew of things that could be put in there that everyone actually wants, freshening up the event, while also appeasing those who complain about having too many new things. Win-win
On behalf of BarnOwl2525 and Wika
Observation:
Annihilation Awaits event time constriction affects players who cannot make the set times of the event
Consequences:
Players who have work or are busy during the events times constantly miss out on participating
Solution:
Remove the time restriction during such events so everyone can participate
State:
All
#Observation
Behemoth MK4 fragments was removed from the reward crates of annihilation
Consequences
The crates was one of the very few limited events that offers fragments for MK4 for players ( whether free to play or spending)
MK3 and MK4 were both released over a relatively short period of time and removing those fragments ( despite being few) further widen the already huge gap between players of different spending pattern
suggestions
Add the fragments back as an option in the crate and consider adding Dino to effortless progress as also change Behemoth Trials to different event or make Annihilation Event more often.
States
All
On behalf of 149&1162.Scia
Observation:
The Lucky Wheel in the Hitman event (and similar features in other events) offered no free spins at all this round for F2P players. Even low spenders report extremely limited access, with some receiving only a few spins despite prior spending. This contributes to an increasingly exclusive event design.
Consequences:
F2P and low-spending players are effectively locked out of major parts of the event content, including progress or rewards tied to core mechanics like the wheel.
It creates a fragmented gameplay experience where certain mechanics are gated entirely behind purchases.
Player motivation and participation may decrease if events become perceived as fully paywalled.
Suggested Solution:
Introduce at least basic access to key event features like the Lucky Wheel for all players, including F2P. This could be done via login rewards, milestone tasks, or base participation.
Balance reward tiers and spins to still incentivize purchases, but avoid fully excluding players who arenāt spending.
Ensure future events are designed with inclusive access in mind, rather than separating gameplay elements into spend-only categories.
**State: **All States
Posted for a player
Observation: The "Quick help" button in intell is in the wrong spot
Consequence: Players sometimes click on it when it's not intended
Suggested Solution: - Move the button more to the top left or right of the screen to make sure that players don't accidently press on it.
State number: All
Posted for a player
Observation: When doing intell alot of the tasks are already done through the quick help option from other Alliance members
Consequence: It takes some time to click all the finished tasks one by one
Suggested Solution: - Give players a "claim all" button so all finished tasks can be collected at once
State number: All
posted on behalf of ruslan_777
Observation:
A lot of events occupy the entire screen with no direct chat access.
Consequences:
People in events such as Throwdown, Troop training, Special Operations crafting and Hitman can miss important messages or chat.
Suggested Solution:
Utilize the space (like the area provided in the picture) by adding the chat in every event screen so it won't be missed.
submitted on behalf of EEDOK
Observation:
There is no Ukrainian translation in game. It automatically translates it to Russian which translates wrong.
Consequences:
This makes players use an external translator which makes it harder to communicate.
Suggested Solution:
Add the Ukrainian language so it can be translated correctly in game.
States:
All states
Observation:
For bunkers and fortresses, they can be tricky to figure out which building is which(ex FF1, B12, etc)
Consequences:
If you are in the middle of a fight for bunkers, you don't want to waste any second sharing cords. It could possibly make it a loss.
Solution:
Label the bunkers on the map(ex, for FF1 on the mini map, have FF1 over it, and for each building, like you have it for settlement buildings if you have that setting on)
States
All
On behalf of Sonny:
Observation:
In Pet Paradise, the tiger pet emits a repetitive and loud sound that continues to play even after trying to avoid it. This sound is unique among the pets and seems to replay multiple times, making it difficult to enjoy or manage pets properly. Muting music does not stop this specific pet sound, and turning off all game sounds just to avoid the tiger is not a reasonable solution.
Consequences:
-It discourages players from using or upgrading pets due to the unpleasant sound.
-It may lead players to disable the entire game sound, reducing immersion and enjoyment.
-Some players, especially returning ones, feel forced to avoid engaging with the feature altogether, which impacts their gameplay experience.
-The lack of separation between pet sounds and general game audio reduces user customization and control over their experience.
Solution:
-Provide an option to toggle individual pet sounds or mute specific pet types.
-Reduce the frequency or volume of the tiger pet sound.
-Implement better sound management where interaction with one pet doesnāt unintentionally replay sounds multiple times.
-Offer a feedback setting where users can categorize sound issues for more specific reporting.
States:
All
Observation:
Fortress Fight (Facilities & Bunkers) is designed as an alliance-based event. Both the event rules and description explicitly refer to āalliances,ā indicating that participation is intended to be coordinated among alliance members.
However, there have been instances of rogue players conducting solo attacks to claim first occupation rewards.
Consequences:
Solo attacks undermine the purpose of the event by depriving entire alliances of first occupation rewards. Most states establish internal agreements regarding bunker selection to promote fairness and coordination. These solo actions disrupt state cohesion and create an unfair advantage over alliances that work together strategically.
Proposed Solution:
Eliminate the option for solo attack in the Fortress Fight event. Restricting the event to alliance-based rallies will preserve fairness, encourage teamwork, and maintain state-level cooperation.
States:
All
On behalf of player Faust
Observation:
Backpack clutter has become overwhelming, especially for long-term players (currently around Gen 23). Many items have lost their relevance or are no longer usable, yet still occupy space. It feels like hoarding, without a meaningful way to manage or clear the inventory.
Consequences:
Players struggle to navigate their backpacks, wasting time searching for useful items.
Valuable new resources and event items are buried among obsolete content.
The lack of a cleanup or conversion option reduces inventory clarity and player satisfaction.
Suggested Solution:
Introduce a once-per-event or annual "Backpack Cleanup" feature, allowing players to recycle outdated items in exchange for relevant and useful rewards.
Add bulk recycle tools or conversion options for items tied to past content or early generations.
Help players maintain a clean, organized inventory that keeps pace with game evolution.
**State: **all states
On behalf of Miss.Informed
OBSERVATION
Several weeks (months) ago Players submitted Feedback that asked for a return of the feature that allows for multiple selection of Rare & Epic Tempest Arms, when recycling of them. This is a feature that was ALREADY available for Players, then after one of the 25 updates that week, the option vanished. This is now something that greatly promotes an inconvenience & waste of otherwise better wasted time in the game for Players, by having to select each Arm individually.
CONSEQUENCE
- Players now have to select each Arm individually (as stated above) .
- Players are further convinced that the developers of this game truly & thoroughly do not care for the Player base, else this simple fix would have been remedied in the following update or the many others since the removal of it.
- The fact That it WAS already an option, does not follow logic or general reasoning that it simply can be made as it was in the earlier version of game.
SUGGESTED SOLUTION
Please, for the sake of Bob and all Players that remain in this game, toss a breadcrumb. And in the spirit of appreciation, and as a gesture of recognition t Player submitted Feedbacks.....PLEASE reimplement the option to select all available Rare & Epic Tempest Arms when recycling them. (see image below)
States:
All
OBSERVATION On the behalf of Player Stafia
Player is requesting and feedbacking on the way you locate Heroes some of them need fragments and they only get capsules and capsules can not locate the hero's. For example Nikola can be bought from the store but not be used for locating
** CONSEQUENCE**
Players would like to get more hero's and able to get more or fine hero's fragments beside only getting so much at the store and should be able to fine them as well, that the player said that would be awesome that is for the new Gens and the old as well
SUGGESTED SOLUTION
Player would love to see something done by "State of Survival Team" and see new things coming and going besides the some thing each week but its more then that its the hero's
States:
ALL
OBSERVATION
Capital clash is REALLY outdated and has zero insensitive to play anymore! The rewards are useless to 98% of the state. Plus the gameplay and format is boring.
CONSEQUENCE
That 98% I mentioned, about 15% of that play capital clash. Less and less are interested because the rewards incentive is awful!
SOLUTION
Take the event out of 2019 and bring it into 2025! Better, more relevant rewards, tweak the gameplay / rules etc.
States All.
Observation:
Has anyone seen a zombie recently?
Consequences:
People who discover the game are looking for zombies and find giant robots, pets to raise, Jurassic creatures, space stations...
Suggested solutions:
Back to basics? It would be nice to see some zombies again.
States: all
Observation:
New Nexus time slots don't improve the game but make it worse.
Consequences:
if you choose 10&14 utc you automatically cut off your players from North America and big chunk of Europeans because some people sleep, others work.
If you choose 14&20 utc you cut off Asian players because normal people sleep at night.
Solution: ADD time slots, NOT REPLACE so alliances can choose time slots that don't handicap their teams.
Observation :
matchmaking in RR is beyond broken
Consequences:
the last 2 RR we have been matched against alliances that were absolutely not on our level, but way stronger. Today was utterly ridiculous.
We are YTF from state 308, and we have been matched against NOP from 406.
Bad matching usually involved a mediocre alliance that still has a whale that is far stronger than anyone else, and the game is not well balanced at the moment (a single super strong player wins with a mediocre alliance).
But today wasnāt that the case, the alliance we have been matched to, even more than last time, was just belonging to a different category.
Solution:
Adjust the algorithm that does the matchmaking, make something because this is not fun.
Also, looks like the method of representing the strength of players assigning a points value, doesnāt manage to represent it really (for examples, marches power are many time just not representative - sure enough many have seen that happening in KotH). Clearly if this points are then those used in the process of matchmaking, results will be horrendous⦠as they look like
OBSERVATION
⢠The new Nexus event time slots with all the limitations for solo attacks has ruined the whole event for many of us who were looking up to having it back again, as it was a great event which used to help many players from F2P to P2P be able to rank and achieve great rewards for the amount of time spent every week to play the event during weekdays
CONSEQUENCE
⢠With this event time slots no one is able to participate to the fullest with how long the event itself is, and during the weekdays and not on a weekend, instead of listening to what players ask for, such a timeslots were brought in which no one asked for, players asking for most wanted time slots, which are available for every other event, something in between to cover everyone's zone, instead it was decided to delete 13 and 18 which were still a lot better time options compared to what we have now, 10 and 20 utc, no one asked for this.
⢠Regarding the protection for settlements, that will affect players base ranking for the event, with how much limited getting points is from doing other activities inside the event, not being able to attack another just because of being protected by their territory even despite the territories being connected, or not being able to attack targeted players, alliances which cant make progress in the event because of broken matching could obtain points through attacking players since they couldnt fight as alliance, this is only one example of the groups which will be affected by this move, in active alliances, not everyone can join rallies, or with such a event time options not everyone can participate exactly at the time of the event as its awful, those who couldnt participate used to obtain their points by attacking each other for points, friendly attacks after event time to help each other with points, planned and scheduled point sharing attacks as a group, you have taken away a big point source from players and didnt change the limitations or lower the limitations of the other point sources of the event, you did not add more options to be able to obtain points from but removed one of very important point sources.
SUGGESTED SOLUTION
Change the event back to how it used to be, give us the event times we asked for, add more event time slots instead of removing and replacing one with another.
Improve the point system, give more options where players can obtain points from, lower the limitations, do not remove the biggest point source for players.
LISTEN TO PLAYERS VOICE FOR ONCE and do NOT change what didnt need to be changed.
States:
All
OBSERVATION:
A survey conducted among players through several community servers showed that the latest MIGO event (Sands of Decay) had a low player satisfaction rate and players were overall unhappy about the event. The event rating players gave was in average 2.34 (1 being the lowest rating and 5 being the highest).
CONSEQUENCES:
The survey analysis showed us the following results:
⢠Over 60% of rated the event mechanics were not transparent, rules and milestones were unclear.
⢠Over 70% of the players rated that the event was pay to win and migo store being tied to outpost level made many players not being able to access the higher level rewards (survey showed that the average outpost level was 74).
⢠Difficulty spikes were flagged by 45% of respondents as being unreasonable, especially in later stages. Casual players were effectively locked out of meaningful participation. 1 in 4 players complained about discrepancy in points calculation and leaderboard updates.
SUGGESTED SOLUTIONS:
⢠Don't tie store rewards to trade outpost levels, separate the currency used to purchase rewards and construction material for upgrading trade outpost.
⢠Alternate between seeded matchmaking where mixed strength alliances are placed together and stat based matchmaking. Implement a voting mechanism to switch between the two similar to survival royale.
⢠Instead of stretching it out over entire Migo, organize 4 such matches one week long, with one week breaks between them for the 8 week Migo.
⢠In the event of repeated hq defence failure, trigger settlement defence boosts in hq similar to RR that last a specific duration. Additionally, have a progressive demolition countdown for each building similar to the mining mayhem mechanism where difficulty of taking a building down decreased significantly as time went by.
STATE:
All states.
On behalf of player barnowl5391
Observation:
Currently, the only way to change states is through limited-time State Transfer Events, which are only made available after a full MIGO cycle. There is no option for state movement during MIGO, and the merging of states appears to be handled exclusively through this narrow event format. This setup does not reflect the current needs of many players or the dynamic nature of the game's ecosystem.
Consequences:
Players are locked into states for long durations without options to move, even when their current environment is inactive or no longer enjoyable.
Alliances cannot regroup or recruit across states during MIGO, hindering community development and game longevity.
State merges feel artificial and rigid, rather than responsive to population levels, activity, or competitive balance.
When transfer merge occur, they are often poorly matched, leading to new states composed of mismatched or dying groups.
Suggested Solution:
Introduce a more flexible, possibly recurring transfer system that allows players to relocate even during MIGO, with appropriate consequences (such as losing personal MIGO progress or joining the new bracket with a delay).
Allow transfers and merge to be driven by state activity levels and player population, not just pre-set windows.
If mid-MIGO transfers are a concern, enable temporary lockouts from ranking rewards or separate brackets to maintain fairness.
This would offer players a more organic and adaptable experience and help revitalize stagnant states.
States: All
Observation:
Dino is hard to upgrade because it costs a lot to do so.
Consequences:
It takes longer to upgrade and wastes more resources.
Solution:
Add a 50% discount into Effortless progress, like the monkey is
States:
All
Observation:
NEXUS: Once again we are being forced to do Nexus for MIGO, even though many players have expressed a dislike of the event.
Rewards Store: Again, we are forced to upgrade the rewards store, something that never should have been required in the first place.
Event times: Last Migo Event the times were terrible, having to select 2 out of 3 choices also created difficulty for mixed region alliances.
Matching: Matching has been extremely skewed in NEXUS. Whale groups against F2P and lower power alliances.
Resources: Players lose resources when attacked.
Consequences:
NEXUS: People are tired of this event, don't like it, and don't want to play it, hence low player attendance.
Rewards Store: Players cannot upgrade fully without spending and lose rewards, causing frustration.
Event times: Having to choose 2 of 3 terrible times is creating problems for mixed region alliances. People are being left out because of the times, which weakens the alliance for battle.
Matching: Small alliances, F2P, and those without rally leads are at a disadvantage against whale groups and those with rally leads, and have no hope of ever winning. Which causes people to not play.
Resources: Players don't want to lose resources, so they are hesitant to participate.
Suggested Solution:
NEXUS: Discontinue the event or put it on a rotation with Alliance Duels, and Mining Mahem so players can have a break from this awful event.
Rewards Store: Remove the requirement to upgrade the store. It is unfair, and wrong to force upgrades to redeem rewards.
Event times: Offer the same options as AH (Heist) for the event or similar times, and only make the alliance choose 1 time.
Matching: Allow alliances to register members for the event, thus removing those who will be unable to play at the selected time. (This is why selecting 1 time will be important!)
Resources: Exclude resources as bounty when a settlement is attacked. Make this event a true no risk event.
States:
All States
Observation:
With limited space for certain players for decorations, it can be frustrating to hide and build and then hide again for other decorations when trying a simple one time upgrade on decor.
Consequences:
Wasted time building and hiding and so forth just to upgrade an already owned decoration when there is limited space for the average player and f2p.
Solution:
Let players upgrade decorations without having to build them, after they have been 'unlocked' or built the first time.
States:
All
On behalf of player: Jakub
Observation:
In the Trap event, only the top 10 players can view both their rank and score. Players outside the top 10 can see their placement on the leaderboard but not the number of points they have accumulated.
Consequences:
Players outside the top 10 cannot assess their progress or how close they are to moving up in the rankings.
This lack of transparency reduces motivation to compete and can cause confusion or frustration about event pacing.
Players are unable to set strategic goals based on visible progress.
Suggested Solution:
Display the score next to player rank under the top 10. This would improve clarity, engagement, and competitiveness across the entire player base.
State: All states
Observation:
During nexus we use a lot of stamina. Therefor we need to use the stamina from packs, these packs can only be obtained during travis event.
After 2-3 times Nexus i almost hit the bottom of these packs, which i hoarded in 1800 days of gaming
Consequences:
There comes a point, i am out of stamina and can no longer participate in nexus
Suggested Solution:
Give more stamina packs or make besieging cheaper
State: all nexus states
Observation:
Nexus time slots are TERRIBLE! It is NOT working for mixed teams! Gap between 14 and 20 UTC is TOO BIG!
Consequences:
How do you think teams with players all over the world can play this event together in one alliance? Even just Asia and Europe teams canāt pick any second time slot which will work and people can participate in event. Basically the only slot which might work is 14 UTC. You know times of events which works at least a little bit. Why are you trying to come up with new and more complicated options which are making thing worse?
Suggested Solution:
We need at least one more time slot between 14 and 20 UTC. Gap is too big! Give us 4th option like 16/17 UTC to balance it out. If you want to stick to 3 time slots option, than bring us back at least previous times from the previous season of Nexus! It was not perfect, but at least could work somehow.
State: I believe all.
Reposted for Chiefty
**Observation: **At the start of Migo this previous reset potions were removed from platinum store and previous Gen hero Capsules were removed from the Honor Store/Warrior store section. The warrior store refreshed and not even a single New Gen Hero capsule in sight for players
Consequences: Heroic Development last only 1 week and players are waiting for those discounted and full price hero capsules to not only improve heroes but to get rewards, so f2p and low spenders are losing out on hero capsules and those potions thats are supposed to be in the store restocked for this New Migo Season.
**Suggested Solution: **Get the platinum store restocked with Potions, and the Warrior store with New Gen Hero Capsules instantly before the end of Heroic Development is over and an apology for the misplacement. If it goes over a week a compensation for the lost items due to negligence.
State: all states
š¼ 7š½ 0
Observation: The Survivor Battle Royale event is very unfair for f2p players, you only ever get very strong players in your round, which means that after 10 rounds you might have 3k gems
Consequence: This unfair matchmaking means that you no longer have any desire to play the event and therefore it is difficult to buy the assault weapon essence for 20k gems, which is a disadvantage.
Suggested solution: Matchmaking should be fair so I suggest matchmaking based on strength
State: All
On behalf of Lumi
__Observation:__In Nexus, the time of the event has been changed. At the moment, 16 utc and 18 utc are missing. Choose between 10 utc, 14 utc and 20 utc. State of Survival is played by players from all over the world and we all have different time zones, in addition to this, Nexus takes place on weekdays.
Consequences: Since the event takes place on weekdays, these time limits are not suitable for many players. 10-14 utc many people work, and 20 utc is night for many players. Accordingly, due to the decision to remove 16-18 utc, many players are forced to refuse to participate in Nexus and lose the opportunity to receive rewards. This leads to a decrease in interest in the game and the incentive to be in it.
Suggestion Solution:
Return to the previous timing settings and take into account the interests of the players. 16-18 utc is not just a whim of the players, it is a necessity because of the time zones. Every player must have the opportunity to participate in the event.
State: All States
On behalf of ź§āⱤÉā± ā± AŅ*ą©āā§ą¾ąæ Ė
state 1184
Observation: Players wish to have the escort mission event back in the game.
Consequences: None.
Suggestion Solution: If its possible can we get the event added as a once a fortnight(2 weekly) or once per month event?
State: All States
Observation: Bring back merits for attacking settlements in Nexus. Without the ability to actually fight, and have that as a back up strategy, weaker alliances donāt have a chance and might as well log off. It is now looking to be the most boring event so far.
Consequences: Nexus is now looking to be so boring that itās not worth even showing up for. Everyone in the alliance fighting for merits by swarming the cities, so then there is drama explaining how you canāt adequately defend a building if itās filled with random marches, aircraft etc.
Suggestion Solution: Bring back settlement attacks and make the Alliance Bastion the safe zone again. Even if attacks are giving merits at a lower rate, it would be better than this.
State: All States
On behalf of player: lynnlu254clhr4
Observation:
Many players have expressed interest in the continuation or short back of the Hitman event. Due to limited time or availability, some playersāwere unable to fully unlock or progress through event content, such as acquiring the Sentinel and other rewards
Consequences:
Players who missed out on key event rewards feel left behind or at a disadvantage.
Community interest in the event remains high, and ending it without a rerun limits access to its exclusive features.
Missing a key unlock, such as the Sentinel, may affect future gameplay or collection progression.
Suggested Solution:
Consider extending the Hitman event or rerunning it in the near future to allow more players to complete their objectives and unlock important content. This would meet ongoing player demand and improve event accessibility.
State: All States
On behalf of player: moony2447
Observation:
News Billboard building cannot be removed or hidden once placed. It permanently occupies space in the settlement, despite offering little to no practical gameplay value after its initial appearance.
Consequences:
Unremovable structures like this take up valuable space that players may want to use for decorations or functional buildings.
It contributes to settlement clutter and limits creative layout possibilities.
For players who prefer a clean or customized settlement, the inability to remove such structures can be frustrating.
Suggested Solution:
Allow players to remove or hide the News Billboard, similar to how some other temporary event buildings are handled. This would improve settlement management and allow for better personalization of the base.
State: All States
Observation:
Bullets for Hitman store are not enough cause of the Last line event was complicated and unplayable.
Consequences:
I was participating at all Hitman events and have collected less, than 2k bullets. Cant even buy 1 statue.
Suggested Solution:
Pls make change option in store as it was at all collaboration events before (ducks for poison, poison to bullets etc)
State: All states
On behalf of blaire9345
Observation
Bad Reservoir Raid matching no one knows what have impact on raid scores when we asked once they said its complicated they use data from previous matches if they won or lost matches. It was said many times matchmaking was improved maybe check again.
Consequence
Getting matched against players with maxed sandcats gen 2 and maxed gen 2 fox,1440 morale, or behemoths with ultra skills done is not really fair against players where 450 morale is highest they have. But raid scores are the same 28 vs 16 same score but not even close to a fair match.
Suggested solution
You use too much data for making raid scores keep it simple and just look at player data and stats dont use info from previous matches that were played.
State number
42 and all other states
Observation:
Low BP players trucks getting attacked by whales and high BP players. Unfair matching.
Consequences:
Smaller power players who are F2P are denied rewards they need for growth, causing frustration. Players feel bullied by the larger players, taking fun out of the game.
Suggested Solution:
Implement a system to narrow the gap between F2P lower power players and higher BP players who are raiding trucks way beneath their level.
Divide players by power ranking so they are within a narrowed range with suitable matching to even the odds better.
States:
All States
Observation: The use of all the different Hero Frags we have isnāt available in Operation Festival.
Consequence: Players lose out on the ability to use this event as another place to utilize Hero Frags that can and cannot be used any longer on the Heroes.
Suggested Solution: Add all Hero Frags on one or more of the days in Operation Festival so that Players can either upgrade Heroes to get further points or Players can recycle them for their points.
States: All States
On behalf of player: Ana~å®åØ
Observation:
The current Nexus registration system requires manual submission land if an alliance outside the top 5 forgets to press "submit," they are excluded from matchmaking. This creates significant issues, especially for highly active alliances ranked just outside the top 5, where a simple human error can prevent an entire team from participating.
Consequences:
Entire alliances can miss out on Nexus due to a single missed action.
Creates frustration and disappointment among members who prepared for the event.
May discourage participation and lower motivation for future events.
Disrupts planning and coordination within alliances, especially those that consistently rank just below the auto-registered top 5.
Suggested Solution:
Implement a final confirmation reminder (e.g., a pop-up prompt or notification) in the last hours of the registration window, visible to R5 and R4 officers.
Add a failsafe option to auto-submit registration for alliances that already selected teams but forgot to confirm.
Provide a short grace period (e.g., 30 minutes) after registration closes for emergency confirmations.
Alternatively, allow one emergency manual correction per season under specific conditions.
State: all states
On behalf of player: VooDoo
Observation:
During the Hitman event, players have reported extremely low drop rates for required items (specifically, "pills") needed to complete the awakening process of the Hitman hero. Despite using significant amounts of event-specific items (e.g., over 80ā100 contacts or even 4,000 contracts), some players are still unable to obtain the minimum number of pills to proceed to the final phase.
Consequences:
Players are unable to fully awaken the Hitman hero, even after heavy participation and spending.
This results in strong frustration and a sense of wasted resources, particularly among paying players who expect guaranteed progress for their investment.
It damages trust in event balance and perceived fairness, especially when drop rates are not clearly communicated.
Some players may lose motivation to participate in future events due to perceived unpredictability and poor return.
Suggested Solution:
Improve transparency on drop rates for key items like pills.
Implement a guaranteed pity system after a certain number of attempts.
Offer alternative ways to acquire remaining pills (e.g., shop exchange, milestone rewards, or compensation for high input with no result).
Ensure that players who actively participate have a reasonable path to complete the hero awakening without excessive RNG dependence.
State: all states
Observation:
- the bundles pop up when logging in the game are in the way of daily activity as stamina collection and vip collection
- The pace flare button should be easy to access like for example among the talents on the right side of the
- At this point of the game when we get so many events a ā do dailies button ā would make players life much easier ( for example 3 find - 8 infects - send to gather in auto etc )
Consequences:
The amount of time wasted takes time from other and more important events running in the game
Suggested solution:
Some small changes can make players game experience more enjoyable as suggested above
States: all
observation: Repeating the wildly unpopular Trade/bottle caps format of Nexus 2 seasons in a row socks.
Consequences: A lot of players have crystals saved from mining in previous seasons, some of us also had concrete vouchers saved. All that is useless now because instead of just adjusting the quantity of high level mines, you created an entire alternate system for the frontier outpost that nearly every player in SoS absolutely hates. Also, the faction setup in Nexus we had the round before last was much more fun and gave us a chance to really make new friends. Even lead to a few state transfers (here that SoS? People bought tickets).
Solution: Scrap this Nexus format with your stupid bottle caps and never do it again. Simply adjust the mines (either add more 9s, or give us an option to unlock 10s and 11s on top of the same amount of 9s we had), and reconsider the Nexus format that involves hours of road building that interferes with participating in anything else while you do it, and the idiotic system of having a store that you need to upgrade with the same currency you use for spending, all of which is provided at a very low level through participation and basically a cash thing.
Observation:
Event matching is a joke. There is no way that anything other than random matching is done. There is little to no attempt to make event matching fair and competitive.
Example our current KOTH:
Alliance 1 ([KOR] - strongest) has an overall battle power of 699 billion. 2 players are over 27 billion BP with 9 others at over 10 billion BP.
Alliance 2 ([WMS] - middle) has an overall BP of 353 billion. 1 player over 12 billion and 1 other at over 10 billion.
Alliance 3 ([KOB] - weakest) has an overall BP of 73 billion. 2 players over 8 billion and all others under.
Both Alliance 1 and Alliance 2 have 30 people signed up. Alliance 3 has 1 person signed up.
Consequences:
If event matching continues like this, FunPlus will lose players because the strongest players will get stronger, the weaker player have no chance to complete and FunPlus just continues to line their pockets from the whales (who will probably lose interest at some point for lack of smaller players to destroy).
Suggested solution:
Seriously, get the devs busy to fix this kind of thing and quit introducing new events that do nothing more than make the strong, stronger, the weak, weaker, and line FunPlus pockets.
**States: **
ALL
submitted on behalf of Cygnus
Observation:
Train: Noticed the number of passengers on the carriage is able to be exceeded past 5 players
Consequences:
When more than 5 choose a carriage some who joined right away get taken off
Suggested Solution:
Remove this feature and make it first come first serve.
States:
All states
Previous votes:
š¼ 3š½ 0
submitted on behalf of shadowlord2067
Observation:
The new triple plane airshow is redundant.
Consequences:
The CC battles are already laggy as it is due to the excessive player amount so additional animation such as this is causing more harm than good.
Suggested Solution:
Have this airshow only when outside of CC/SVS event or have the option to disable it
posted on behalf of salminar
Observation:
The mechanic copies available troops only when entering the nexus map for the first time.
Consequences:
Nexus often starts after CC meaning players will have a decent amount of injured troops in their and unable to quicky heal for a proper nexus start.
Suggested Solution:
Include injured troops (only convert to fully healed) as well upon entering nexus for the first time .
on Behalf of @tall tide
Observation:
The new air show with three planes is only nonsense and ill. It massively disrupts gameplay! When playing, it's just plain nonsense to block the view of the playing field so that you can't click on infected, fanatics, or whatever. The game is already extremely time-consuming even without the obstruction of view, like the three banners do now. No player needs to wait until banners disappear before you can even play. Thanks, Funplus.
Consequences:
CC battles are already slow due to the high player count, so additional animations like this do more harm than good. The damage doubles when attacks are made and you can't see how long the attacking rally has left until impact. It's three times worse when you can't start a follow-up rally because of the banners, because you can't even click on the buildings.
Suggested Solution:
This air show shouldn't happen at all. It's completely pointless. If I want to know who came 1st, 2nd, or 3rd in an event, I'm old enough to find the site where I can look it up.
š¼ - 32x š½ - 1x
Observation:
The matching in our L1 KOTH was ridiculous, the Blue team essentially gave up after 10 mins and we were penned into our base for the remainder of the match with it taking everyone multiple attacks to the reduce the besieging forces by even one march! Throughout our L2 KOTH the map background was neutral for the first 40 mins so it was impossible to quickly decide where to send marches without referring to the low resolution map at the top; Which being semi opaque was difficult to read accurately. The Matching was again well off the mark and essentially a waste of everyoneās time.
Consequence:
it is becoming more and more difficult to get players to sign up for both KOTH and RR as many in our alliance are the other side of the planet so have to wake up very early or stay up very late, and to have such a bad game experience makes them reluctant to commit to both events. This reduces the number of players and increases the mismatching experienced.
Solution:
Make the matching process and criteria totally transparent so alliances can see if the game has made errors in matching. Re-engineer the matching algorithm to make it a fairer match between alliances; no one minds loosing but to be so totally out gunned time after time is just putting people of the event and the game itself.
S276 and probably every other state out there!
And again, 2 of the 3 KotH games I'm playing today are absolutely awful:
Observation:
"Fun factor" -100%.
The way KotH currently works, with a very, very large guild versus two very, very small guilds/players, remove KotH from the Migo event as a sub-quest. Because smaller and weaker guilds are only good for the slaughter!
Consequence:
Many players are fed up with KotH. They're no longer playing it, and the few who still participate feel ripped off and only participate to earn the rewards for the Migo event.
Solution:
End KotH as a tournament. Go back to the beginning, where comparable guilds were allowed to compete against each other, so that the fun of KotH can return. Remove KotH as a sub-quest from the Migo events entirely. Because just walking for an hour gamingtime from the starting point into the first town has absolutely nothing to do with playing and having fun.
Thank you for messing up KotH so much that 80% of players are left feeling like victims.
Observation:
Fishing Challenge isnt available until next season???
Consequences:
Players will not get that Fishing challenge frame (Lvl 30) faster because of it
Suggested Solution:
MAKE IT MONTHLY NOT SEASONAL
State:
All
Reporting for Fafnir
Observation:
King of the Hill matching goes more and more bad every round.
We get matched with alliances double of our power. THis time with alliance that have players with 650-670 or ~600 millions of power per each march. They just killed our 100 marches in a row and still had more 75% of march life. How is it possible?
Consequences:
Nobody wants to play events with this kind of matching. When ppl see we are again matched poorly, they do not even want to come and try.
Suggested Solution:
Stop making new features like behemoths/aircraft and other stuff!
Concentrate to make events well matched and bug-less first!
Observation:
Still not able to recycle purple and blue hero frags (Sarge, Chef, Ghost, etc).
Consequences:
An over abundance of useless frags clutters our backpacks and takes space on yours servers, space you could free and maybe help with lag.
Suggested Solution:
Allow us to recycle all purple and blue frags! It is crazy how many we have! Seriously, we are pleading here! Thank you!
States:
All States
Posting on behalf of a player
Observation: Dear State of Survival Support Team,
I hope this message finds you well.
I would like to raise a concern regarding the recent Monkey event. There is a player participating who is dealing an excessive amount of damage to the monkey, knocking it out extremely quickly. While I understand competitive gameplay, the current situation feels unfair and discourages team engagement.
**Consequence:**This leaves little to no opportunity for other players, including myself, to contribute or earn rewards from the event.
Suggested solution: I kindly request that the team review the current system during the event and consider implementing more balance in allowing all players a fair chance to participate.
State:1361
Observation: With this nexus we have a new form of bottle caps to raise our trading post levels and buy things from the store that are gold in color. BUT we are only getting these when we kill infected. We are still getting the previous red bottle caps for killing fiends which are being immediately recycled to rss crates.
Consequences: With not getting the proper color bottle caps for fiend rallies players who have not realized there was a glitch are losing out on the bottle caps needed to upgrade, stamina spent on all the fiends they have killed since nexus has opened, and possibly biocaps to buy more stamina. This is also prohibiting f2p players from being able to upgrade their trading post as they should be.
Suggested solution: Please fix the bottle cap glitch AND compensate the players based off the amount that you recycled into rss crates before it gets too late into the season.
posted on behalf of phonix1336
Observation:
Nexus matching is completely unbalanced
Consequences:
Alliances with SVIP5 and total of 400BP get matched with those that are barely 200BP making it impossible to play and definitely not challenging as it one sided.
Suggested Solution:
Improve the matching system by using migration rating or any other system aside from BP.
Previous: 10 š¼ 0 š½
posted on behalf of phonix1336
Observation:
New Nexus timeslots are uncomfortable.
Consequences:
The given timeslots prevent most of the alliances to properly play as it's either too early or too late.
Suggested Solution:
Improve timing or send an alliance survey to match properly the times, or just bring back the 4-5 timeslot options especially in broad bracket states.
Previous: 10 š¼ 0 š½
On behalf of nitzei
Observation
The matchmaking in nexus is poor and undefined. Players are able to move alliances during matching and then come back when the matchmaking is completed, making it unknown what is actually taken into account when matching the alliances together, as stronger players can join/rejoin weaker alliances during this period and possibly not get accounted for in the matching.
Consequences
Small alliances are left with no chance of winning the event or capturing the nexus, as it is decided from the beginning which alliance will win due to the poor matching, with one big alliance dominating the rest. There is no competition and demoralises players from continuing to play the event further. There is nowhere stating how the matchmaking is decided and what is taken into account, so the system is able to be abused by players joining small alliances and then dominating the event.
Suggested Solution
Change the way the matching works in Nexus. Allow for it to be longer than a day. Make it similar to Reservoir Raid, where the participants of the event are able to be selected at the beginning of the registration and then they will remain locked in the alliance until after matching so they can't switch alliances mid-way, and the scores being based off the players total strength so that smaller alliances are not completely dominated by a single big alliance with several rally leads.
States
All states
On behalf of Player
Observation:
Current battle dynamics allow small marches sometimes as low as 300,000 troops to completely burn down settlements holding 20ā30 million troops in mere seconds. This mechanic leaves no room for reaction or defense, especially during key events like Nexus, where entire alliances can be wiped out instantly.
Consequences:
Settlement defense is rendered ineffective, making troop-building efforts feel meaningless.
Players face discouragement when large armies vanish almost instantly with no counterplay.
Events lose value when only a few players dominate through extreme feature stacking.
The experience becomes one-sided, pushing mid-level and even advanced players out of competitive spaces.
Some players ultimately quit, feeling their long-term progress and investment has been invalidated in moments.
Suggested Solution:
Revisit and rebalance the core mechanics behind settlement defense, especially in regard to single-march power versus total garrison strength.
Address scaling issues tied to recent feature stacking or overpowered mechanics.
If rebalancing proves difficult, consider removing or modifying the most problematic features, with suitable in-game compensation to maintain trust.
Create a more resilient system where defensive strategy and preparation offer real value.
State: All states
On behalf of florialmaeve
Observation
There are many sentinel fragments given to us in events that cannot be used to craft sentinels due to there being no other ways to obtain them and only receiving a small amount in the events.
Consequences
This results in them building up in the backpack and serving no purpose unless you have the general sentinel fragments, which are virtually unobtainable for free to play players. Completed sentinel's fragments also cannot be recycled either.
Suggested Solution
Add the general sentinel fragments into the pearl store. Also allow for sentinel fragments to be recycled, converting them into general sentinel fragments.
States
All states
On behalf of florialmaeve
Observation
The skin store is outdated. There are a lot of skins in there that do not contribute to collection sets.
Consequences
There is no incentive to waste skin tickets on skins that don't contribute to collection sets. It is the same select skins rotating in the shop that a lot of people have already upgraded.
Suggested Solution
Add more skins to the skin store that contribute to collection sets, as a majority of them are old and outdated.
States
All states
Observation:
Players are bored having to play nexus for a second time in which they have 0% interest - After countless feedbacks about players not having fun in this event AT ALL
Consequence:
If players have to suffer through an event no one likes at least give them something they really want and and make the suffering or torture a little worth it
Suggested solution :
Create a world event ( MIGO ) set which is Goat related
One big set - HQ ; Frame ; Tittle ; March skin
One small set - HQ ; Frame ; Tittle ; March skin
Basically like any other world event collection set
In honor of a long time player and the winner of the devs chat which she never got the price for name the big HQ " Liannin's Goat " - The player is owed this much after all the patience she had and the price she won and never got
States : ALL
Or behalf of asmodeus616
Observation:
There are a lot of events/updates going on at the same time. But I only have a certain time I can be online, due to work or other things.
Consequence:
Which means i don't always get the chance to play Alliance Duels or Nexus. But many of us can do RR or KOTH since it's in the weekend. And one of the few times i can enjoy things with my alliance.
Solution:
I'd like a survey about not having multiple events going on at the same time.
State: All states
Reposting:
Observation:
Dino is hard to upgrade because it costs a lot to do so.
Consequences:
It takes longer to upgrade and wastes more resources.
Solution:
Add a 50% discount into Effortless progress, like the monkey is
States:
All
62 š¼ 3š½
Observation: There's no option to reset the gorila behemoth class and skills
Consequence: Players who made a mistake in upgrading the wrong gorila behemoth or gorila behemoth skill have no option to undo an unwanted upgrade.
Suggested Solution: Allow players to reset the gorila behemoth class and skill
State number: All
posted on behalf of chrissy3391
Observation:
Upgrading nexus hubs costs too much. The resource output hubs did not work last nexus, and upgrading to the level 35 hub costs too much for what players can receive from it, especially with it not working as intended
Consequences:
It makes playing nexus frustrating and upgrades difficult to complete
Suggested Solution:
Rework this to lower upgrade costs and fix the hubs so that they function properly
State Number: All
submitted on behalf of Chiefty
Observation:
Train: the 5 people on the train are not enough for a alliance of 100 active playere. It should be increased to 7 or 8(or more)
Consequences:
People loose out on rewards when they have already taken the time to join.
Suggested Solution:
Make it where you have to"pay" with 5 search vouchers to join and if you pay but were not chosen for the train, you got refunded.
States:
All states
Reposted for Keeper
Observation: Effortless Progress event still has 35% MK1 discount and players in 1238 have been expecting a discount or 50% for a while now
Consequence: Players have a feeling that the increase of the discount has been long time over due
Suggested Solution: - Give players the 50% discount for the behemoth MK1 in effortless progress
State number: All
Previous post: 5š¼
Observation:
Reservoir Raid Participation is down due to:
Poor Matching
Poor Rewards
Having to select multiple times for matching instead of 1
Consumption of items such as:
āBiocaps
āHealing Speeds
āMarch Accelerators
āAdvanced Relocators(the cost of these alone is a huge deterrent with the increased cost for each use in a short period)
āresources for healing
Consequences:
āPlayers have lost interest in the event.
āAn alliance of 100 is seeing minimal participation of 20% or less, more often less, especially in F2P and low spender alliances.
āThe cost is just to high when it is difficult for F2P to obtain the materials needed to play effectively, and this, combined with the poor matching, and not being able select the specific time to play (having to pick multiple times) has near killed the event and the enjoyment.
Suggested Solution:
- Allow alliances to pick the actual time of play, by only requiring 1 choice instead of 3.
- Improve the matching to be more fair in both power and number of participants.
- Make the event 100% free, with unlimited no cooldown free relocation, shorter timers for march speeds and healing, no resource use, and no biocaps needed.
- Improve the rewards to something we actually need such as:
āBehemoth materials in a choice crate for all Behemoths
āa crate with hero capsules and potions for any generation
āa choice crate with Resonating hero frags for all Resonating heroes going back to Generation 1 or universal Resonating frags
āvehicle, planes, and spacecraft parts and materials
āSkin crates for Rare HQs, Rare Sentinels, Rare Decorations, and so on
āLegendary or Rare pet crates, it can be a random pet, but guaranteed to be either a legendary or a rare pet (Sand Cat, Fox, Kangaroo as examples) or upgrade material in a choice crate for all pets
āAdvanced Relocators are good, those should stay.
Thank you for your time.
States:
All States
on behalf of Chiefty
Observation:
Currently, Troll Squad capsules in older states cost 3000 platinum coins, while in newer statesāwhere the hero has already moved into the Limitless systemāthe same capsules are available at a reduced price of 1500 coins. This creates a disparity in value and accessibility between old and new servers.
Consequence:
Players in older states feel disadvantaged and discouraged from engaging with capsule events for heroes that are no longer current.
It creates a sense of unfairness and inconsistency across states.
The pricing discrepancy affects overall participation and spending behavior in older servers.
Suggested Solution:
Standardize Troll Squad capsule pricing across all states, reducing the cost to 1500 platinum coins where the hero has already moved into the Limitless system.
Ensure capsule pricing reflects hero relevance and state progression to maintain balanced access for all players.
**State: **All
Old heroes can no longer be located, but completion capsules can be purchased in the Weekly Offers shop?
Example: Dr. Trisha Rangan
Observation:
In the Weekly Offers shop, I can buy completion capsules from Trisha (and some other old heroes).
But they don't allow you to locate the old heroes. Which is useless for players who weren#t there back when you had to unlock these heroes with fragments.
Consequences:
I just forgot about it and bought 19 completion capsules from Trisha for 28,500 platinum coins. Yes, I know - I was stupid not to see that they were completion capsules and not fragments. Nevertheless, it's
1.) annoying because I'll never be able to use the 19 completion capsules.
2.) I wasted 28,500 hard-earned platinum coins on a pointless purchase.
3.) Maybe I'm not the only stupid player who has had this mishap and is subsequently disappointed that they made a bad purchase.
4.) I now really have no chance of getting Trish, Jeb, Wolfe, Nikola, Robert, Evelyn, and Carlos.
Suggested Solution:
If you switch heroes from fragments to completion capsules, why wasn't this taken into account and changed in the "locating" section so that you can use the purchasable completion capsules to locate the heroes? Please change the option to allow completion capsules to locate the heroes.
Old golden fragments from Trisha, Wolfe, Jeb, and co.
Observation:
Why do you still get the old blue and purple fragments in the "Extended Search" that no one needs anymore after more than 1,000 days? Why aren't at least a small portion of the golden fragments from subsequent generations distributed as well, so that you still have a chance to locate missing heroes?
Consequences:
Progress in the sense that humans are not only hunters, but also collectors who would like to earn heroes they missed, even now.
Suggested Solution:
Please include one blue fragment, one purple fragment (for latecomers), and always one golden fragment in the "Extended Search" starting from Maddy up to, for example, Generation 15.
This way, the collectors among us can still earn missing heroes and also play the exploration paths they can't play due to a lack of heroes.
Observation
Hidden Treasure re-appear again
Consequences
Its paywall, what else???
Suggested Solution
Either permanently remove it or rework it like add pass on it
Observation:
Mega whales are drowning in idle plasma, unused gear, and unspent resources. Their backpacks overflow not from war, but from waiting.
The gameās current pace is crippling monetization. Credit cards weep in silence. Meanwhile, F2P players enjoy a mildly functional experience. A disaster. The profit-to-player experience ratio is dangerously low.
Consequence:
Monetization is bottlenecked. F2P players arenāt suffering nearly enough. Content is capped. Resources rot. And worst of all, dev yachts remain tragically mid-sized.
Suggested Solution: BREAK ALL THE LIMITS.
Donāt trickle out power. Donāt gate progression. Flood it.
Limitless Everything:
Plasma
Chief & Hero Gear
Badges, Behemoths, Aircraft, Tempest Arms
Skins & Decorations
Pā Tā troops (Plasma Infinity, Tier Infinity) whose aura scorches F2P farms into ash.
New Features:
F2P Resource Debt Systemā¢:
Raided F2Ps go into negative resources. They owe both devs and whales. Interest compounds hourly. Upgrades locked until debts are paid.
Premium Debt Collector Drone:
Follows F2Ps, pinging them every 10 minutes to remind them they are a financial liability.
Developer Appreciation Event:
To access basic gameplay features, non-spenders must now make weekly tribute to the devs.
Limited Item Extraction:
Whales can extract any limited or exclusive item or achievement from a chosen F2P as collateral for their unpaid debts or just because they want it.
Dev Direct Deposit Option:
Whales set up $10,000/month auto-pay direct to devs. Comes with an exclusive +2% attack yacht HQ skin.
Server Control Rights:
The option to vote to kick underperformers, revoke rally access, or mute all F2P alliance chat for ādisrupting the free market.ā Free speech and basic human rights is overrated anyways.
The ultimate result is that monetization velocity is maximized, F2P morale is vaporized, balance is obliterated, and finally the dev yacht upgrade pipeline is fully optimized.
On behalf of Lana
Consequences: New players might need tutorial if they didn't play SoS entirely, but as veteran SoS players have played it for years and they do not need tutorials to understand the game. They already have enough experience and not newbies. Veteran Players open characters or accounts in different states or opening alt or second character to support their main character for multiple reasons eg. Joining Frenzy officers, etc. tutorials takes lots of time and unnecessary waste of efforts, energy and time.
Solution: Add a button or a prompt saying; are you a new player? Yes/ No. and if a player choose yes, then do a tutorial, if player choose No, then skip the entire tutorial and make our lives easy.```
State: All
This channel serves for feedback in a specific pattern and settings.
This is not a chatting channel.
A kind reminder, let's keep this channel for its purpose. If anyone is not happy with a feedback, please use down vote button.
On behalf of Hertnnd
Observation:
The new states die fast and it's frustrating for the players who stay behind .
Consequences:
The new states start badly because many players arrive late which can be demotivating (especially f2p players) and therefore decide to stop or wait for the next state to transfer.
Other players , end up quitting the game totally from boredom and the ones who stay behind want to move to the newest state but since we can't know exactly when the new state will open,we need to check multiple times, every day.
Suggestion:
Please set a bar on state, 1-100. When it's full 100% it will mean that the newest state is open ,in case someone would like to move to a new state.
State Number:
ALL
On behalf of udham
Observation
Effortless progress does not contain polymerized plasma as an option.
Consequence
Polymerized plasma is expensive and upgrading buildings and research require a large number of it. This makes it difficult to keep up with the different plasma based items that require it.
Suggested solution
Add polymerized plasma to effortless progress so that we are able to make better progress with our upgrades.
State: All
On behalf of silencer.
Since the beginning of Migo, RR and Koth have been absent from the state. Regarding RR, there was a message about compensation, but compensation was never received. Then, in response to a ticket about the bug, received a promise to count the missed RR as a winning one, but after a while this decision was changed.
There was no response to complaints about the absence of Koth.
Consequence:
Due to the absence of two important events, the players did not receive the rewards and the promised compensation. Also, the RR decision was changed to a negative result for the players. Players feel cheated and do not believe that anyone is trying to help them.
Suggestion:
Show respect to the players and provide them with at least the promised compensation for two missed events. Fulfill the promise to count the missed RR as a winner.
State: 1331```
Solitary Play
State 1018 vs. State 61
That's a bad joke, right?
Note:
Since when has State 61 been open and since when has State 1018 been open? In terms of time alone, players from State 61, with all their heroes, planes, Behemoths, etc., should have such a huge advantage that they're at their limit. There are at least two or more ... years between the two states.
Consequence:
Given the time difference, there's actually no reason to play State VS State anymore. Let alone win the preparatory phase, because at the PvP SvS the so much younger state has no chance to win the SvS. Funplus give“s only the players and big whales from State 61 a massive player beat.
Suggested solution:
Go back to the old model, where only states that were very close to each other had to compete against each other, or at least limit the number of assigned states to 50 or 100 states up and down in the from the states. The way things are now, only the most experienced players will be satisfied. But few oldest players these days will spend a lot of money to become even stronger. With the current state of miss matching, they're already practically invincible.
Thanks for the "great" idea of making all states equal.
But states aren't "EQUAL" just because everyone has unlocked the same heroes.
On behalf of King
Observation:
Mech bundles currently do not specify which items or Mechs are included.
Consequences:
Users must manually verify each bundle, increasing the risk of purchasing the wrong one. This can lead to unnecessary spending on Mech bundles that they don't need.
Suggestion:
Please clearly list the contents of each bundle, especially the specific Mech included (e.g., "Infantry Mech"). This will improve transparency.
State Number:
All
Observation:
The new S2 Tempest Arms skills added recently, such as Mark of Insight - Berserk IV are performing less than a Mark of Strength IV, which based on skill description should be a better version of it. It has been tested into camps, trucks, immortal arena, RR (win-lose-burning HQ screenshot examples) and it has shown a lower performance everywhere.
Consequences:
Players are equipping these new S2 skills, that are also badge-limited crafting, thinking it will give an advantage against the standard Mark of Strength and the reality is not, feeling disappointed.
Suggestion:
Please fix the skill performance according to its description as it may also be this problematic with all the other Mark of Insight variants, as well as with the Ultra-Rare versions of it. Thank you.
State Number:
ALL
Observation:
RR match up sucks. 2 times now, we have been matched with someone who has someone with a collection lv higher than 85, when no one from our side is even lv75. And they have maxed behemoths, special operative heroes etc. while we have none.
Consequences:
We stand very little chance to win.
Solution:
either tell us how you score raid score or make it more fair by changing the code by only allowing l1 with l1 and l2 with l2
States
All
On behalf of wiktoria9762
Frame crates have not been updated in a while, so players are losing out on the opportunity to gain frames they might not be able to get otherwise
Consequence:
Players miss out on valuable frames they would like to have, or are stuck with crates for frames they cannot upgrade anymore due to the same frames being in the crates over and over again
Suggestion:
Update the frame crates more frequently to have more recent frames
State: all states ```
Observation:
Fishing Challenge isnt available until next season???, AND EVEN 2 MONTHS STILL NOT AVAILABLE???
Consequences:
Players will not get that Fishing challenge frame (Lvl 30) faster because of it, or some newest state (1361++) Will stuck at couple or even single fishing spot theme, and their growth not even faster because of its delay
Suggested Solution:
MAKE IT MONTHLY AND DO NOT MAKE IT SEASONAL READ THIS DEVELOPERS
If you STILL make it seasonal like a deaf in devs ear, heres what???
-
Monthly = Free 1x and 500 Biocaps for Instant idle
If devs are still deafen their ears?
Seasonal = Free 1x, 500 Biocaps, and keep increase Biocaps amount up to 5x -
Growth items
Ex. Behemoth crate, Aircraft Crate (include Gen4 pls), Vehicle, Crystal Splinter, Plasma cores, Polymerized Plasma, Aero Cell, and Cryo Cell
Example:
Monthly: Behemoth Crate | Remaining 50 | 100 Azure Shell
Seasonal: Behemoth Crate | Remaining: 150 | 33 Azure Shells -
Ocean Blessing
Normal: 10 Minutes
Seasonal: 20 Minutes -
Increase EXP for Fishing Tasks if its seasonal and add new task
Example:
Monthly: Catch 1/3/5 S rank fishes (30/40/50)
**Seasonal: Catch 1/3/5/10 S rank fishes (50/70/90/110) -
Make it even longer
Normally fishing challenge only 4-5 days in monthly
If you want make it seasonal???, Increase its duration
From 4-5 days to EXACTLY 2 WEEKS
Note: Seasonal means 3 months
Idc if devs dont want release it, feedbacks and feedbacks :|, until it turn dust
State:
All
Observation: There's no option to reset the gorila and dino behemoth class and skills
Consequence: Players who made a mistake in upgrading the wrong gorila and dino behemoth or gorila and dino behemoth skill have no option to undo an unwanted upgrade.
Suggested Solution: Allow players to reset the gorila and dino behemoth class and skill, provide/sell items for reset in the shop in the same way as resetting animals so as not to harm the developer
State number: All
Reposting:
Observation:
Dino is hard to upgrade because it costs a lot to do so.
Consequences:
It takes longer to upgrade and wastes more resources.
Solution:
Add a 50% discount into Effortless progress, like the monkey is
States:
All
111 š¼ 6š½
posted on behalf of barnowl5391
Observation:
Too many event popups and bundles when entering/re-entering the game.
Consequences:
At least 1 minute is wasted closing it, especially if the player tabbed of the app for discord and got back
Suggested Solution:
Only keep important stuff such as sign in or alternatively keep everything in the proper event channel highlights OR have the option to disable them
posted on behalf of elizabeth1223
Observation:
Daily intel for companions is done after level 100.
Consequences:
The companion is already hard as it is to level, so without bundles it's nearly impossible to get which only increases the gap between big and non spenders.
Suggested Solution:
Return daily intel for companions (circular one)
posted on behalf of ironphoenix101
Observation:
Level 6 fiends are fairly easy and it does not change with level 15 ones in nexus.
Consequences:
Lurkers/fiends are just a daily boring task people do to get the rewards.
Suggested Solution:
Bring a MUCH harder monster with good rewards that will actually require a rally from several people to participate
on behalf of ironphoenix101
Observation:
Pet breeding material is too hard to obtain
Consequences:
It makes it difficult for players to obtain materials and breed pets, it discourages them and makes them want to give up on it
Suggested Solution:
Make pet breeding materials more easily accessible
State:
All States
Observation:
Nexus matchmaking out of control. an Alliance with double the BP and several maxed out players faced us and killed us within seconds at a city they don't even declared war too. Kills the fun of our whole alliance.
Consequences:
Alliance members quit Nexus and maybe the game in future. Will leave more and more dead alliances...
Suggested Solution:
Get your matchmaking under control. Take in account resonate heroes, moral, bp, troops, behemoths, aircrafts, space stations and statues and of course collections!
On behalf of Spoody
Observation:
Nexus burning restrictions make it hard to gain points
Consequences:
Currently, players are no longer able to burn others in Nexus. This change makes it extremely difficult to earn points, which feels unfair and frustrating.
Suggested Solution:
Allow burning in Nexus again, so players can properly gain points and enjoy the competitive aspect of the event.
[ 9 vote up submitted already]
Submitted on behalf of player
Observation:
In the Points Event, Players can earn points by rallying level 1-6 Infected Fiend and level 1-6 Dreadbeast, but during State Event, there are level 7-8 Dreadbeast in the states, and there are also level 7-15 infected in the states with the Nexus event (on the event map), and players do not receive points for rallying these levels.
Consequences:
Players have to rally higher-level Infected Fiends and Dreadbeasts first to get better daily rewards, and then spend their already limited stamina to kill lower levels to earn event points.
Suggested Solution:
Update the tasks so players get points for the highest level Infected Fiend and Dreadbeast available.
Observation: There's no option to reset the gorila behemoth class and skills
Consequence: Players who made a mistake in upgrading the wrong gorila behemoth or gorila behemoth skill have no option to undo an unwanted upgrade.
Suggested Solution: Allow players to reset the gorila behemoth class and skill, provide/sell items for reset in the shop in the same way as resetting animals so as not to harm the developer then change the task in svs to upgrade behemoth specifically for dino only
State number: All
Observation:
The game introduced new plasma levels of buildings. Few other features are introduced in today's update, related to Behemoth Institute(Behemoth Core and Behemoth Patrol).
Consequences:
With so little plasma that game awards, it would take years for free to play players to unlock any of it. Most people have just HQ and troop buildings upgraded on proper levels.
Even low/mid spenders are struggling because pearl shop offers too many stuff that are required to stay relevant in this game.
Suggested Solution:
Add more plasma to stores. We are sick of statues, HQs and decorations that cost thousands of event currency and are often unavailable for most players. Also, add more valuable plasma bundles. Current ones are outdated.
Observation: the tower crate in the bonus level of jungle gems after 30+ was switched to an HQ crate
Consequences: many kow-mid spenders would spend a bit if they would receive the tower crate. Opportunity is now gone.
Suggested solution: put the tower crates back into the jungle gems bonus level.
Nexus Problems
Observation:
Building Roads:
Only possible in the Nexus. Ties you to the Nexus for hours, or you can play: Put them in to build, take them out because you need to go to the normal map.
Event Board:
Not all events are playable from there.
Treasure Finds:
Only available from the normal map = can't be dug up or picked up if you are staying in nexus (Build road, collect ressources, send troops to kill infected or infected fiends)
Missions:
Only playable when on the normal map..
Alliance Platoon:
Once again, you have to bring all your troops home to your settlement from the Nexus in order to switch to the normal map and join the Platoon.
Gathering Resources:
You also have to cancel this every time you want to go to the normal map for a short time, or even have to leave.
Consequences:
If you are in Nexus:
- Hours of commitment to road construction if you want to help out and earn additional bottle caps.
- Event board partially unplayable.
- Missions unplayable.
- Treasure finds can neither be dug up nor can the rewards be collected.
- Waiting for minutes in the Nexus until all the Rally players are back at home.
- Having to abandon road construction because you can only access the normal map when all the Rally players are home.
- Then, if you just want to do something quickly on the normal map - call all troops in your settlement
- Boarding the Alliance train - leaving the Nexus, and then...you now have to wait 5 minutes to get back into the Nexus.
Suggested Solution:
Simplest solution: Simply reprogramming so that you can also leave the Nexus with all 6 Rally players outside of the base would automatically solve all these problems.
Observation:
Aircraft Gen 4 leaks of material, especially Antimatter Coating
Consequences:
F2P Player will cant upgrade further because of limited amount of aircraft materials, only way to get just rally fiends in nexus and it got only 9 per day, and AC-04 Thunderbolt Pass or Rewards center sign it doesnt look appealing due to low amount of Antimatter coating for F2P playerbase
Suggested Solution
Add Aircraft Material Crate for AC-04 Thunderbolt and update this on any shop
- Lucky Slot
- Blissful Bags (for wise F2P to unclaim first 3 keys)
- Bargain Bash
- Festive Bazaar
- Fishing challenge shop
- Lvl 6 Fiends in Normal Map
State
All
Observation:
The Nexus event is completely ruined. Matchmaking is completely ridiculous again even after many, many complaints and feedback from last season.
For example, there is no alliance that we even come remotely close to beating. You also removed the option to obtain solo points via attacking enemy settlements, and instead increased points earned through fighting at buildings which makes absolutely no sense if the matchmaking is totally one sided.
Consequences:
Players in a similar postion like myself (which is the majority of players this nexus season) are now limited to obtaining their solo points for the migo season, which is a very negative experience for us all.
We can no longer earn points through attacking enemy settlements, and also the matchmaking is so unfair there is no one we can beat when fighting at a building to earn points here instead. So, we are at a dead end for this event. For many, their last option would be to focus purely on their solo points, but no.. that was taken away from us too.
The poor matchmaking and negative changes to the event ruins it for many who are already surrounded by much stronger alliances this early on, and are now unable to earn any solo points, trade points and construction points due to ridiculously poor matchmaking and poor changes made to the event that negatively impacts the event and how you earn points.
You still allow people to earn points through camp and tile hits, which is not a well thought decision. While we can make deals with other alliances, this is not a fair way to allow players to rank well. Taking away a "natural" way to earn points and instead allowing players to make deals to top the rankings is absurd.
Ultimately, nexus is already over, and has badly impacted migo for many players.
Suggested Solution:
-
Fix your matchmaking! Stop feeding smaller alliances to super alliances just to please them. It's insane at how you keep turning a blind eye to it, especially when it's an event that is fundamental for the migo season. This genuinely applies to all events in all honesty.
-
Revert the changes you made this season back to how they were last season with how points are obtained.
-
Shorten the duration of Nexus event. It's way too long and you know it.
-
Ultimately if you can't fix your event, just scrap it and bring back Mining Mayhem.
State: Me, myself and the rest of the community.
Observation:
A few weeks ago a kangaroo pet was introduced but since that event, we haven't been able to obtain any more capsules.
Consequences:
Players spent currency to obtain this but the items were limited in the store.
Suggested Solution:
Have kangaroo capsules included in current events
States:
All states
Observation:
the road construction design is flawed
Consequences:
When you go to the event tab instead of joining the road makes you āgoā to the starting point where you can send garrison but if there are more than one road starting in the same spot is very hard to select and to understand to which road your sending your march to
Suggested solution:
There should be a direct ājoin ā button from the event tab that send your march directly to the road
States: all
Observation:
Outdated limit at stamina bar, no longer suiting our actual demands for stamina we face these days
Consequence:
- The limit of 200 being max at stamina bar is very outdated, itās like that since game exists. Itās adapted to back when we didnāt have as many stamina requiring events and features as we do lately (more and more as the time passes)
- People often depend on stamina for events that require rallying of fiends or killing infected to gain points in certain events and be able to complete dailies. Daily fiends/dreadbeasts, besieging at Nexus and constant rallying of fiends as way to gain points at SvS Thursday as most frequent examples consume a heck lot of stamina, which the limit of 200 often cannot stand
- Unless picking up stamina drop a few times daily or trying to use it least possible for example from which the second option is practically impossible for active accounts people end up needing to use bios to fill up the bar again with needed stamina once theyāve used up all they had at the bar. Bios have way better uses than constant filling of stamina bar such as rays spins or hero vouchers
- The rate at which stamina generates and how much of time it takes vs how much stamina average active player needs to use up daily makes a crazily big difference. People often get frustrated when needing to use good bit of stamina while their bar isnāt full yet
Suggested Solution:
- Increase the limit to significantly higher, like 600 or 1000 at least, considering that the demand for stamina has also significantly increased since the limit for 200 was implemented and suited people back then more than it does now
- Work on adjusting the rate at which stamina generates, 1/300s doesnāt suit our demands these days
State number:
699/All
Event:
Wasteland arsenal
Observation:
yet another event made for whales! Just look at the rewards! Each new event is more disappointing than the last! Everything is done to please the biggest players! The strongest get stronger, the weakest stay weak! If you want to build a community of whales, just say so right away, so we can leave you to it!
Consequences:
The power gap is widening more and more, the frustration of the smaller players is increasing more and more! New content is being released faster and faster to satisfy the smallest percentage of players!
Suggested solutions:
Carry your balls and take responsibility for your development choices! Be clear once and for all! Admit that you don't care about the small players and that your only interest is to satisfy those who invest in the game the equivalent of a small country's GDP!
State:
All! The whole system is dead!
On behalf of enterprisenl
Observation:
The issue with attacking settlements has not been resolved with only removing the merits.
Consequences:
-Its frustrating for players to always get a different scenario in nexus, its harder to archive target points and merits in some instances.
-Mismatch of alliances also make it hard to progress for a lot of players
Suggested solution:
Bring back team vs team
Analyse the alliances to create better matches
Create a period for attacks in nexus that way every player will be ready and the will be less bulling
States: all
on behalf of sky blue
Observation:
I keep having to register my email for the forum ā "Register with your email address" and again today.
Consequences:
How many times do I have to do this until Funplus finally accepts it permanently?
The Funplus forum keeps losing my email address. I have to enter it again and again to get an access code. It's really starting to get annoying, and I'm wondering how sloppy the programming is that the address keeps getting lost?
Suggested solution:
Finally fix it and program it so that my email address doesn't constantly get forgotten. Thanks.
State: All
Observation:
Legion 2 is being screwed over. We have been matched with people whose overall alliance battle power is, while our legion 1 is getting easy matches. What is happening? Legion 2 is supposed to be getting the easy matches. Our legion 1 is going against players with 61b bp(because we took over the alliance, but the other alliances going against our legion 1 hate it because they have no chance)
Consequences:
The weak players will just quit playing events. Then the whales will have less people to bully when they eventually quit.
Solution:
Fix your match ups. They are getting more unfair.
State
811/All
On behalf of Player
Observation:
In the rules on how to earn points in svs prep, using pearls is listed in stage 5. However there is no pearl store.
Consequences:
Players plan the usage of their materials for each day. I like many other players uses the information provided in the rules for this. Planning to use pearls and then not having the store available affects not only the singular player but the state.
Suggested Solution:
Make it clear at the start of svs prep if the pearl store will be available.
State: All state
On behalf of Beastly OG
Observation:
The game currently performs poorly on many devices, to the point where most players rely on the ultra-lite mode just to keep it playable. Even older hardware runs more smoothly than the game does on modern mobile devices.
Consequences:
This leads to a frustrating user experience and limits the game's accessibility, especially for players with mid-range or older smartphones. It may cause players to disengage or stop playing entirely due to performance issues.
Suggested Solution:
Optimize the gameās default graphics settings and consider reducing unnecessary visual effects to improve performance across a wider range of devices. Ensuring smoother gameplay, even without ultra-lite mode, would significantly enhance player satisfaction and retention.
5š¼ 1š½
On behalf of Sky Blue
Observation:
State vs. State: One hour before the event began, the following immediately appeared upon leaving the Nexus:
I couldn't even teleport away or put up a shield because the attacker attacked my base so quickly after I left the Nexus.
Consequences:
SvS is already over because I have over 16 days of healing time.
I come out of the Nexus and am immediately attacked. No time to put up a shield.
It's sad when a base with ALL troops loses all of its troops in a single rally. You at Funplus have made the distinction between cashers and non-cashers SO drastic that we non-cashers are just slaughter cattle here.
Suggested Solution:
Change state one hour before should stay. Attack player bases before the capital battle - change the situation so that you can only be attacked after the capital battle.
Also change the fact that you can't see when the capital city combat phase starts in the Nexus. That way, I wouldn't have gotten out of the Nexus until much later and probably wouldn't have been attacked.
Also change the fact that you can only attack player bases after the SvS battle.
Also change the fact that players in red and gray areas can't be attacked.
State: All
on behalf of royal_runtz96
Observation:
The block list in game has a maximum of 50 accounts
Consequences:
The block list can fill quickly, especially with farm accounts created specifically to troll. Players are then forced to endure seeing trolling or spamming from players when they shouldnāt have to.
Suggested Solution:
Increase the block limit or remove the limit entirely
State:
All states
Observation:
Recycling centre has very few items that can actually be recycled. This causes players who have already maxed heroes, chief gear, badges, etc waste an opportunity of converting them into points for power play or crates.
The explanation that some of these can be used in furnace is not a valid one, due to the fact that: 1. Furnace is not available every week and 2. Even there the amount of items that can be burned is extremely low.
Consequences:
Players who have maxed gears or heroes are on a disadvantage when it comes to power play and other events like SOTF, SVS, Throwdown, Circuit Repair, because they can simply not use the required materials/can use them on a limited basis.
This creates a disadvantage of getting rewards for scoring points, which translates into: the more you spend, the more in disadvantage you are.
Suggested Solution:
Add the possibility of recycling chief gear, badges and hero fragments, as well as other items in the recycling center. let us choose if we want to recycle them or not. Give us the possibility to transform items into another currency.
States::
All
On behalf of Elizabeth
Observation :
In settlement defense a very small part of the troops fight and the remaining troops do nothing at all.
Consequence :
This make extremly disadvantage for defence since even if you have 20M of toops in the settlment you can still be easy burned by someone stronger than you (if someone it's a lot more stronger you will see even 5M of troops dead in a single attack took)
Even is stronger attack with just 400k of troops, basically someone who attack with with the 2% of your whole troops can easy burn you if it's enough big and it don't have a lot of sense, okay take a building with 2M of troops but burning a settlment with 20M or even more troops cause not all the troops fight in the same time it don't have a lot of sense.
Also this will make having more troops not only gives you nothing but is also a burden because of more wounded/dead/enlisted graving on the hospital and the recruit office.
Having 10 times the number of troops deals way less than 10 times damage. And from my conversation from chatgpt the scaling should be exponential by the square. But in the current battle mechanism it is worse than linear.
Solution:
Let all the troops in the settlment fight in the same time for protect the settlment, so who have 20M+ of troops (and so who own an high ammount of troops) in the settlment will not see everything burning by a single attack from another player.
Observation: survivors fair coins are 100% useless after the first 3 days
Consequence: nobody bothers grinding the event, just upgrade once a day or something since the rewards are trash and you finish with 6 days left to go anyway, the event is generally really boring and dreadful
Suggested solution: add hero fragments such as resonating hero fragments for 3 thousand of the coins (or whatever price you have in mind itās just a personal estimate)
Or other rewards such as pearls for 100 coins or speedups at 1k coins for 3 hours, alternatively you could make the event have even more upgrade tiers but realistically thatās not gonna give any half decent rewards
Oberservation: Dead Matches against fake Legions in the Legion I Ranking (getting lowered in rankings).
To fight against the Matchmaking abusing with rankings from Legion 1, i would prefer to calculate both Legions I and II into the Alliance Points pool, to avoid death matches like this (Screenshot), there are alliances out there, which puts dead Teams into KotH/RR, to get next or the next match after, weaker enemies.
Solution: The Players are forced to split their members into Legion I and II with their strength, to create active battles. Or in Best Case the Alliances will fight with 30 Players + Reservists for KotH/RR. It would elimante dead Matches and Ranking abusing and would give Matches a new life with Legion I and II.
Its frustrating, that Multis are registering for KotH/RR and you cant fight because those allys, trying to getting lowered in Rankings because Legion I isnt playing.
on behalf of lexie1171
Observation:
The duty rate can be incredibly low
Consequences:
Players are stuck with large amounts of troops in enlistment that take a long time to pull out, especially after events like SVS. When you can be attacked by a player and immediately have losses in the millions it makes managing enlistment extremely difficult
Suggested Solution:
The duty rate should increase after events like svs to make clearing enlistment much easier
State:
All states
On behalf of Beastly OG
Observation:
Recovering from attacks by high-spending players can take several months, significantly slowing progress. Game odds often feel unfavorable to non-spending playersāmany report getting top-tier Tempest heroes on farm accounts, while their main accounts receive underperforming heroes consistently. Additionally, items that were once available to free-to-play players, like Angelica fragments, are disappearing or becoming very hard to obtain. Meanwhile, luck and drop rates have been improved in younger states, leaving older states behind.
Consequences:
This creates growing gap between spenders and non-spenders, and between older and newer states. Long-term, loyal players may feel overlooked, frustrated, or discouraged, especially when free-to-play paths are quietly removed. The imbalance reduces motivation to continue playing and undermines the sense of fairness and community.
Suggested Solution:
rebalancing event and hero drop rates to better support non-spending players. Reintroduce previously accessible F2P items or offer fair alternatives. Provide catch-up mechanics for older states to level the playing field and keep the game competitive across all regions. Most importantly, maintain fairness and transparency so all players spender or notāfeel valued and respected
2š¼ 1š½
on behalf of tomfoolery3195
Observation:
When zoomed out on the map the symbols for infected fiends/dreadbeasts/creepers are the same for all types
Consequences:
It can be annoying and frustrating when you're zooming out to try and fiend a specific fiend type, especially when there are none in your area, but you can't find what you are looking for since they all have the same symbol
Suggested Solution:
Make each type have a different symbol on the map for easy identification
State:
All States
Observation:
Lack of extra information at skins in various stores and/or events that would come in handy for many. Players often donāt know how to properly work on their skins and sets unless checking them at collections, such checking often seems annoying and players easily can get frustrated once they buy or get a wrong skin
Consequence:
- After already having many skins and sets, unless the set is very new itās hard to identify wether you have particular skin or not unless looking into its set, looking into sets to check as additional action is often a waste of time especially if you have to do this with a few skins and this often annoys people at the end
- Unless player checks the skins at either set theyāre likely to buy a wrong skin which is likely to make them end up frustrated, and store/event currency gets wasted as a result with no return. Because for example they bought a skin they already have maxed out but thought itās not maxed yet or bought one that is further from being maxed than the one they actually should have bought instead
Suggested Solution:
- Add a mark āOwnedā at any already owned by player skins at every existing store in the game, so that the player could be able to identify wether they already have that particular skin or not without needing to head back to its set. And not just at literally now bought skins but even those in the past/while ago if they happen to show up again
- Also add another mark at all skins in stores showing which level each skin is at, this could also help in getting to know wether either skin needs to get upgraded or is already maxed
State number:
699/All
Observation:
Start times on Nexus ruin the game. Having only three start times is not helping people play the event.
Consequences:
It is costing players from participating in the attack on buildings, as the times do not work for Asians.
Suggested Solution:
Make more start times to make the event available for more people.
State:
All States
Observation:
PoW store with its items is pretty much outdated, the idea with keeping only Nanami stickers as a reward at 10th crate is also outdated and not being able to get match rewards for effort from 11th played match onwards is a disaster. Itās been about 2 years since the event got introduced and no changes in those areas have been implemented since
Consequence:
- After players obtain all Nanami stickers where you need to play 40 matches (10 per event duration to get to 10th crate each time), the only options left are either to keep choosing from those sticker boxes skin tickets at which 50 tickets for effort put in 10 played matches doesnāt satisfy or leave them as another useless item building up in our backpacks
- After you have played 10 matches each time of event you no longer obtain rewards for your further played matches until next time the event pops up, but only added stars to tier if your team wins. This discourages from continuing to play despite the fun, competition and maybe in some cases making friends that this event always provides. Many people no longer feel that playing PoW is worth after finishing 10th match until they again can do 10 matches next time the event pops up
Suggested Solution:
- Add way more from all existing stickers in game (even ones such as Maddie or Lucky stickers that many people donāt have but would like to) into the sticker box at 10th crate and not only let Nanami stickers be there all the time, at least vast majority if not all of players among those playing PoW already have all Nanami stickers by now
- Let players also get rewards for playing more than 10 matches at each event duration, PoW is one of those very few favourite events of many players across the game
- Increase the amounts of available items at the store and add a nice bunch of other items as growth materials that we need these days which arenāt present at the store
State number:
699/All
On behalf of absinthtears
Consequence: collected General behemoth fragments are stuck in the backpack as there is no chance to obtain a skin at the moment and canāt be used.
Suggested solution: add the option to exchange them to specific fragments that can be used to unlock a skin for the first time.
States: all states```
Observation:
Many new game mechanics, behemoths, plains and so on but effortless progress had the same buffs for a long time.
Consequences:
Free to play and low spenders stay behind and the gap to the whales gets bigger and bigger.
Suggested solution:
Include more different discounts to the effortless progress so we can upgrade "old" things.
States: all states
Observation:
The collection function of the game has had bugs for a long time. When will it be fixed??
Consequences:
Players have to waste time going over their entire collection whenever they get new skins. I just got 2 pieces of "Lord of Shadows" but there were no red dots. I had to hunt them down and "activate" them to get the collection points. Do I have other unlocked collections waiting to be achieved?? Who knows?? Does anyone have time to go through their entire collection every time they get a new skin to make sure everything is unlocked?? Please fix the bugs. Also remove the size limitation on the HQ Island and we can place all statues there. That would at least help with the problem.
Suggested Solution:
Fix the collections bugs. These are not new and players are tired of the same old problems as always. Please fix the core game issues before releasing new pay to play mini games.
On behalf of Lexi
Observation:
In the Power Play event, recycling badge materials does not contribute any points towards event progression. This creates a limitation for players who have already maxed out their badge upgrades and no longer need to use those materials for improvements.
Consequences:
As a result, players with fully upgraded badges are left with no meaningful way to use excess badge materials during events like Power Play. This reduces engagement and creates a feeling of wasted resources, as recycling is currently the only viable optionābut it offers no rewards or incentives during certain events.
Suggested Solution:
To address this, consider allowing recycled badge materials to contribute a amount of event points during Power Play. This would give all players, regardless of progression level, a reason to participate more actively and would make recycling a more rewarding and strategic choice.
States: All
Observation:
Jungle gemes bonus lvl
Consequences:
Bonus lvl on jungle gemes is weired some time on lvl31 other time on lvl 34. Seem like its a trap to make people spend for somthing they wont reach. Thats a ridicule trap
Suggested Solution:
Fix the bonus at one lvl it could be lvl 31 or 32 max not 34 or higher,
Observation:
The Crystal Mines, alliance crystal mine and the Crystal Mines Store were removed from the game. These used to give important items like Spacecraft Materials and Tempest Arms Design Data, which were very helpful for free-to-play (F2P) players.
Consequences:
Without Crystal Mines, F2P players no longer have a good way to get Spacecraft Materials. This has been a problem for two MiGOs now.
Suggested Solution:
Please bring back the Crystal Mines, Alliance crystal mine, and the Crystal Mines Store, or provide other ways for F2P players to get Spacecraft Materials.
**States: **All
Observation:
Battle report are so creepy
Consequences:
With all the features released seem devs are not able to manage all the stuff showed in report and all the huge numbers of kills and shilded showed in report are fake, and its weid to attack someone and that one get a specefic number of survived, you spend some money on a feature, you push hard for that feature and when you attack back the same player, the report show that the feature have 53k kills, but in the end the enemy have only 200 troop less than the 1st attack, is that a joke ?
Suggested Solution:
fix report, put some effort to make report better same as the effort you put to bring more feature and milk more money
Observation: when you see a matchup for your alliance in RR and see that you are 6 hqās against 21 hqās you have to wonder at how this could possibly be considered a fair match up?
Just by numbers alone it will be nearly impossible to defend.
My solution for this is that maybe the matching of opponents in RR should be limited to a 2 vs 1 instead of the constant 3 to 5 against 1 that we seem to always get for the last 9 months!
When you have matchups like this it causes the players to lose hope of even participating against such odds. And causes less rewards for entire alliance and loss of players.
Reposted for Trader Joe's
Observation: Racism processed through a real human moderator only has short term consequences.
Consequence: Players that make Racist remarks will be back to it after a short punisment which won't make them stop
Suggested Solution: - Consequences should be more severe, for instance a week long IP mute.
State number: All
Previous post: 7š¼
Observation:
R4s are altering event registrations or claiming they registered participants when no such records exist. These undocumented changes lead to accusations, confusion, and ultimately, some players being unfairly excluded from events. In many cases, this stems from personal conflicts or a lack of proper follow-through by the responsible R4.
Consequence:
The ability for R4s to register or unregister players without oversight creates opportunities for abuse. This system has been exploited to carry out acts of racism, personal revenge, and/or destabilize alliances. Targeted players are repeatedly removed from events, often without their knowledge, which leads to frustration and, in some cases, causes them to quit the game altogether. Currently, R5s have no way to trace these actions or identify who made the changes.
Suggested Solution:
Implement a detailed event registration audit log. This log should record every registration or removal action with the following information:
⢠Player being registered or unregistered
⢠The R4 or R5 who performed the action
⢠Timestamp (date and time) of the action
This level of transparency will eliminate ambiguity, discourage abuse, and ensure accountability. With a reliable audit trail, R5s and alliance leadership can address issues promptly and fairly.
States: ALL
On behalf of sindirola
Observation
When the train conductor is in nexus during the trains departure time, the trip is cancelled.
Consequences
The alliance loses out on daily rewards because of the conductor simply being inside nexus during the departure time. This prevents players from earning valuable rewards for free.
Suggested solution
Being inside nexus should not prevent the train from departing.
States
All
Observation: Power gap is ever increasing with the release of both the new P Levels and the Behemoth Cores.
Consequences: Weaker Players are having a lot of difficulty and frustration in Events leading them to make the choice to quit.
Suggested Solutions:
- Limit the release of new Features/Upgrades to only one at a time giving Players ample time to make an attempt to acquire those new Features/reach those new Levels before anything new is released next.
- With each release, make the necessary adjustments to all matchmaking algorithms so that Players/Alliances without the new Features/Upgrades donāt meet with those who do.
- In cases where thereās no individual to an opponent matchmaking used such as SvS CC/KE or where no other optimal opponent is available, buff universal features (like hero/chief gears, badges) and nerf the features that contribute to the extreme power gap to ensure a more balanced and fair fight.
States: All States
Posted on behalf of Udham
Observation:
Wasteland event was broken - rewards send out too soon ? or settlement stage was bugged ?
The event also felt short on time
Consequences:
Player would like the event to come again but last longer so he/she can enjoy more time inside the mines - Players are not satisfied with only 8 days
Suggested Solution:
- Fix bugged settlement stage
- Increase the event from 8 to 16 days
- Remove event timer - This so players wouldn't have a sense of time and the event doesn't feel like it was too short when it ends
On behalf of Beastly OG
Observation:
The current matchmaking system in events appears unbalanced and inconsistent. In Reservoir Raid (RR), our alliance is frequently matched against significantly stronger opponents. In SoFT we often face the same opponents repeatedly.
Consequences:
These mismatches reduce our chances of winning and limit opportunities for strategic growth and competition. Facing overpowering or repetitive opponents leads to frustration and discouragement among alliance members, affecting overall engagement and morale.
Suggested Solution:
Revise the matchmaking algorithm to ensure fairer, more balanced matchups based on alliance strength, performance history, and variability in opponents. This would promote more competitive and enjoyable events, increasing player satisfaction and participation across the board.
State -1140
Observation: The lack of a reset feature on the Gorilla Behemoth is detrimental to players.
Consequence: Many players are unaware of the discount feature in the reward center during SvS or survival of the fittest modes, resulting in them spending excessive amounts of money on Gorilla Behemoth upgrades. Some players, especially those using plasma discounts due to the high cost of plasma or other discounts, often miss out on the Gorilla Behemoth discount. This is detrimental to all players regarding the class and abilities of the behemoth due to the discount, not to mention the mistakes players make when selecting skills to upgrade.
Suggested Solution: Provide a reset features for Gorilla Behemoth classes and abilities just for one time use only so as not to reduce the svs points and the fittest survival.
State: All
Observation: in the Nexus event, some opponents can start besieg faster. And also some opponents their target stays open for a longer period.
Consequence: Other alliances have less time to occupy the building that is scheduled.
Suggested solution: make start and end times of Nexus the same for all the alliances in the same group.
State: 556 and more
Look at the times at the end of the battle.
Observation:
Nexus today state 1.037 where Wilma is in, 21, 8xx etc.:
- I had a problem today in nexus that I couldn't send troops to the garrison for reinforcements.
- Why do alliances start at different times? For example: XYZ started at clock time, we didn't, we had to wait more than 5 minutes because they started early to take the building, and could fight us until our time ended.
Consequences:
unfair and makes people angry
ticket: 429878
Suggested Solution:
solve the two issues
Observation: whales get strong and stop spending
Consequence: whales get too strong making f2p quit and themselves want to stop spending
Suggestion: to change both, we can screw over whales. My suggestion is a rock paper scissors like system where you can get a HUGE fighting advantage to the point where even f2p can beat a whale. This way, the mindless whales spend even more due to sunken cost fallacy making devs richer, beating whales helps f2p and potentially makes people hate the p2w system a little less, itās a win win for everyone ofc except the whales that have no mind
Please keep in mind the current resilience berserk control system is very ineffective and comes into play very late
States: all
On behalf of ajdin11111111111
Observation:
Big spenders have most of the given special decoration statues at max (such as Tusker, queen of tides and etcetera)
Consequences:
The backpack is getting cluttered.
Suggested Solution:
Trade these for a chest that can either contain the statues or pearls so players will be able to still benefit from it
On behalf of choucha.
Observation:
Players obtain many hero fragments for heroes that have already been maxed
Consequences:
Players have hundreds of useless fragments they cannot do anything with and struggle to obtain fragments for heroes that need to be upgraded
Suggested Solution:
Allow recycling of fragments to general limitless fragments
On Behalf of S1018 Logz
Observation:
Devs have not released joint exercises for the new plane
Consequences:
F2P players have next to no way to secure items for the new plane and are falling behind on the development stage
Suggested Solution:
Bring back Joint exercise missions for players to utilise and secure additional resources for the new plane
Observation:
- Thereās no way to remove settlement effect unless removing a statue that currently provides the effect you have in use, this annoys people and feels like unnecessary step
- Once you reach max level of statue you no longer can use effect provided at level 7, if you wanna continue using this effect you canāt max your statue out cause otherwise only one at level 10 will be available to you
Consequence:
- People often face dilemma as to wether max a statue with settlement effect or leave it at level 7-9. Each such statue provides effects at both level 7 and 10, either level 10 is expanded version of level 7 or both are same but just in different colour. Every next level of upgrading the statue provides extra march cap that many are interested in. If you like effects of both levels itās hard to decide which one to leave the statue at and if you happen to wanna stay with level 7 effect itās hard to say āNoā to extra march cap next few levels could leave you with, this easily creates dilemma
- Once you come to a moment where no settlement effect interests you until you change your mind again you have to remove the statue of which effect youāre currently using and build it back again to be able to either continue upgrading it or use its effect again one day, having to do this as extra step is often annoying while there could be a much easier and faster way to get rid of settlement effect entirely without the need to touch any statue
Suggested Solution:
- Make it possible to choose between level 7 and level 10 effects, even if particular statue may already be maxed so that players preferring either effect could still be able to use both at the same statue also not missing out on the march cap bonus
- Add option like another space to tick at statueās screen to remove the settlement effect if unwanted without the need to remove and rebuild the statue each time you wanna get rid of the effect
State number:
699/All
On behalf of player
Observation
The daily intel if you take your time completing all tasks ones finished you have to click each task to clear off the raider
Consequences
It gets frustrating and takes a lot of time. Players start to complain on how many tasks they are getting as they know they still have the process of clearing the radar. e.g the helping friends tasks
Suggested solution
Please create a claim all button, even if its in a grouping sequence for different tasks.
States
All
Observation :
Jungle gems is an overall great event. Especially for free to play players who get the chance to grow more.
The idle timer is and stays a point of frustration among many players
Consequences :
Players get frustrated / upset wanting to reach high levels but never getting any idle rewards.
Solution :
As this is an alliance / team based game provide a option to let us " gift " idle rewards - excluding biocaps -
Make it so people cannot create fake sleeping accounts to gift to themselves by adding a restriction to it. For instance " minimum +30 days active with 100% dailies done " before that account can gift or be gifted to
States : all
On behalf of alkawomi
Observation:
Jungle gems idle rewards should be reworked
Consequences:
Players enjoy the event and enjoy the rewards that come with it without having to spend much each event
Suggested Solution:
Add a system like in fishing event where you can use biocaps to collect idle rewards 2 times per day
State:
All States
On behalf of manbear3475
Observation:
Recycling items for skin ticket crates do not give enough tickets
Consequences:
It takes players a long time and they have to recycle many items to get enough tickets for a skin
Suggested Solution:
Give more skin tickets when items are recycled
For each set of 2,000 crates the player should get 10,000 skin tickets
State:
All States
on behalf of negan5772
Observation:
Players will often train many troops, especially during events like SOTF, without realising they are still in nexus, and not having the troops once event ends
Consequences:
Players waste resources training troops that will not carry over, and will have to spend the resources and effort to train those troops again outside of nexus
Suggested Solution:
Create a notification or alert to warn players that the troops they are currently training will not be in their inventory outside of nexus event
State:
All States
On behalf of .sciamachy
Consequence: players wont need the fragment or whatever it needs for an upgrade and when they get it in events, itll be useless because they already have it maxed.
Suggested solution: make more items recyclable untill maxed level.
State:
all states```
On behalf of a player
Observation:
The game remains extremely unbalanced when it comes to F2P players competing against whales.
Consequence:
This imbalance drives many F2P players to quit out of frustration, feeling they have no real chance to progress or compete. At the same time, whales eventually get bored or stop spending once they reach an unbeatable level, creating stagnation at the top and a shrinking player base overall.
Suggested solution:
Introduce āSponsored Statesā, funded or themed by major brands or game events, exclusively for F2P players. In these states, players cannot make in-game purchases, and all growth must be earned through gameplay. These could be seasonal, ranked, or experimental servers with special visibility and rewards.
This solution would:
- Give F2P players a competitive and fair environment.
- Attract new users who currently avoid the game due to its aggressive pay-to-win model.
- Offer a fresh gameplay dynamic and community growth opportunities.
- Create marketing/brand partnership potential for the devs.
This change would not hurt existing spenders and would offer a sandbox to test balance and player behavior in a truly skill-based environment. If successful, it could even increase the longevity and reputation of the game.
on behalf of pm_808
Observation:
Players often have to deal with flashing red lights while being attacked or garrisoning buildings during events, especially in rr or nexus
Consequences:
It can be an annoyance to players, and harmful to players who have health conditions like epilepsy that cannot tolerate such flashing
Suggested Solution:
Create a setting to turn off such flashes, or an option to disable these types of alerts for 30 minutes
State:
All States
Observation:
Nexus became a total joke. To put it simply, people are making agreements and hitting tents or tiles to get points, because attacking settlements after some point gives you 0 points, and fighting in buildings is also almost useless.
Consequences:
It's not a competition anymore. It's a game of "who wants to hit each other's tents?"
Suggested Solution:
Think about the consequences when changing rules, and come up with something better. Even the previous logic was better than the current one.
Observation:
There is no more official time table for when events launch
Consequences:
This prevents players from planning their spending towards events, without a timetable for events they more often get skipped because no way of preparing for it
Suggested Solution:
Give us a time table for all events that come online per week or per month
States : all
Observation:
About Nexus, hard to get enough points to unlock stand alone medal.
First you did get points when attacked a hq, now zero points.
Consequences:
And if other clans do not want to fight over a building, than it is really hard to get points. Or do all daylys in nexus, for those who have enough free time, that os good. But not for those who are busy all day long.
Also good chance people skipp playing Nexus. One player in my clan is gona skipp nexus, and more gona follow.
Suggested solution:
Get the points back when you attack a hq. Or make it like that, that none clan can avoid a fight at a building.
Maybe an idea that all clans have atkeast obe road open to fight over nexus.
So all clans can fight over it.
That means no clan be closed in.
Observation:
With the new Nexus protection feature and the total 0 merits when attacking enemy settlements it's unfair for Nexus groupings with inactive nearby alliances because they get small to 0 points at all as they have no one to fight in buildings during the 1 hr battle time. Additionally the limit of other solo merit sources is too low considering the massive changes compared from previous nexus.
Consequences:
It will create unbalanced solo merit ranking since some Nexus groupings has many inactive alliances in them. Inactive nearby alliances EQUALS zero merits. We can't also finish migo badge tasks
Suggested Solution:
Open solo merit pointing during the 1 hr battle time at least, disable alliances that has no at least 15 or 20 active players to avoid them being added to matching as they create unfairness for other active alliances.
States : all
Observation:
Matchmaking, again matchmaking, always matchmaking! 95% of the feedback concerns matchmaking! Aren't you tired of releasing new stuff every day while the ENTIRE community has been complaining about the same issue FOR YEARS?!!! Aren't you tired of ruining everyone's gaming experience every weekend?
Consequences:
Is there a need to remind them? Okay! People are abandoning the events because they are tired of playing in these conditions! If we can even call it playing! And we are all tired of seeing that you are doing nothing! What is the purpose of your passivity?
Suggested solutions:
Do your job! We're all complaining here about this problem, and it's been going on for too long! IT'S TOO MUCH! Are you going to decide to listen to us? Instead of sending us your pointless surveys to gather our opinions, why don't you listen a bit to what we've been telling you for years and do what it takes to fix this! WE CAN'T TAKE IT ANYMORE!!! Look at the KotH we're going to play on Sunday! Do you think it's going to be fun?
Screenshot:
Observation:
Survival Royale only open mid-week with the 3 time slots (presumably to fit a variety of timezones). Dependent on timezone, its can often be difficult for players to find time to use their passes as they may only be online for one of the slots, and have other planned events which clash, dailies etc.
Consequence:
Build up of passes which we struggle to use up, and when we do its tedious sitting for hours - alternatively we can auto but then are unable to get the most from the rewards or actually enjoy the event.
Suggested solution:
Have SR playable at any time OR longer timeslots and/or running for the whole week so open at weekends too - the same schedule as POW would be ideal
This solution would allow us more freedom to choose when we play and slot in around other events and actually use passes without it becoming a chore when you have 50+ to use.
on behalf of chief0298
Observation:
Tempest arms materials for crafting can be hard for players to obtain with limited number in migo store and high costs
Consequences:
Players struggle to craft tempest and ascend them once crafted
Suggested Solution:
Add tempest arm crafting materials and tempest designs back to pearl store, as well as ascension materials
State:
All States
on behalf of shirosei.
Observation:
Rewards obtained in game through activities should be increased. For the new aircraft only a small number of parts can be gotten from rallying fiends but it will take thousands of these items to upgrade the aircraft
Consequences:
Players feel frustrated that they must do so much to obtain a small fraction of what spending players can get. It can make it seem like there is no point
Suggested Solution:
Increase the amount of free aircraft rewards from rallying fiends to X5 or X10
State:
All States
on behalf of manbear3475
Observation:
Soon more states will have gen skip and will have to fight against players with higher collections levels
Consequences:
The opponents will have had much longer to raise their collection levels and lead to unfair matchmaking for younger states
Suggested Solution:
Newer states entering gen skip should be gifted with skin ticket prizes every month so they can obtain skins and have more even fight.
State:
All States
Observation:
Some features are either hard or impossible to attain for f2p players and difficult even for spenders to upgrade such as Mechs, Companion Behemoths Mks 3&4, Spaceship, the 4th plane and even Tempest Arms.
Consequences:
Players feel frustrated that they can't upgrade or even attain certain things. It can make it seem like there is no point in even trying to start something with little hope to ever get it done and players stop playing, or even worse for FP, light and moderate spenders stop spending and become f2p.
Suggested Solution:
Add Mech, TA, Plane 4, Behemoth Mks 3&4, and Spaceship parts to more shops or the existing mini games. TA used to be in both the Pearl Shop and the Slots Shop. Add some things back to these and possibly other shops.
State:
All States
Subject: Long-time Players Deserve Better ā A Call for Recognition and Fair Rewards
Dear KingsGroup Development Team,
Iāve been a dedicated player of State of Survival for over 6 years now. I've seen the game evolve, grow, and shift through countless events, commanders, features, and alliances. But what I experience today is disheartening.
The current state of the game feels oppressively pay-to-win, with unrealistic pressure to spend constantly in order to keep up. The value of free-to-play players, loyal veterans, and moderate spenders is being completely ignored in favor of aggressive monetization. This has made the game feel more like a financial trap than a strategy-based experience.
Recently, I was shocked to see that over $190 USD worth of spending was estimated just to stay competitive in one of the newer events. This level of financial demand is simply unsustainable, especially for those of us who supported this game from the beginning and never left.
We, veteran players ā especially those who are F2P or low-spenders ā deserve recognition and real in-game rewards. Not generic ācompensation packsā or outdated fragments, but:
Valuable permanent rewards (skins, HQs, tech boosts)
Free access to at least one seasonal premium path (Hero Rank, Resonating Heroes, etc.)
Dedicated āVeteran Packagesā for players who have played 2+ years without long breaks
Better free progression balance in high-tier events
We stayed with this game through bugs, imbalances, unfair matchmaking, and drastic meta changes. At the very least, we deserve respect and gratitude ā not to be buried under constant paywalls and ignored by design.
Please donāt let State of Survival become just another forgotten mobile game that pushed its original player base away.
Reward us. Respect us. Or risk losing us.
Sincerely,
A Loyal Veteran Player Djuka037SRB / 4474172 - S64
on behalf of wiktoria9762
Observation:
The white box pop up for the funplus center and developer announcement portal is appearing too frequently
Consequences:
It is an annoyance to players and can make playing frustrating if you are trying to touch something else but accidentally touch this large white box
Suggested Solution:
Create an option to disable this, or change the notification to a small red dot like all other notifications
State:
All States
On behalf: of ąøæ4ā¦Ä3Ɽ
Observation Multiple alt/bot accounts changing the course of state versus state preparation stage.
Consequence As a consequence to this, the effort of spenders and real players is being disregarded, diminished and disrespected.
Suggestion The player would like to see this problem completely eliminated. Enhance software within the game to detect these kinds of invasive accounts.
*State:*1370
Observation: game broke on pc and is unfixable
Consequence: I lost 2 accounts because they arenāt linked to any email since I didnāt expect the game to randomly break
Suggestion: make the game work on steam, there is no repair button and no customer support option Iām just screwed
State: all
On behalf of Ainzoolgown
Observation:
The auto-join rally feature already exists in new states but is not available globally.
Consequence:
Players in states without this feature are at a disadvantage, especially those with limited availability during active rally times. This creates inconsistency in gameplay experience across different states.
Suggested Solution:
Extend the auto-join rally feature to all states to ensure equal access and improve participation in alliance activities for all players.
**State: **All states
On behalf of Yan
Observation:
Inaccurate raid scores that don't reflect real power of players leading to unfair matchmaking.
Consequence:
Compare raid scores of weak joiners with strong rally leads, almost the same where it needs to be half at max.
Suggested solution:
You need to make matchmaking accurate on events as it's a key to let players have fun and keep playing and spending on the game, this unfair matchmaking on all events is impacting your user retention in a way that you can't imagine.
Raid scores should reflect the real power of players, you need to use the same data you use to determine winners on solo battles to determine raid scores not the method used now basing it on capped and limited features progress like crystal institute.
State:
All
on behalf of babayaga2131
Observation:
KOTH and RR matchmaking needs to be reworked. Weaker alliances keep getting matched against much stronger alliances they cannot fight, making it unfair
Consequences:
It makes players not want to participate in events due to the unfair matchmaking. It is frustrating for both sides to have this happening in events
Suggested Solution:
Rework matchmaking to make it more fair
State:
All States
on behalf of chrissy3391
Observation:
Add the potent reforge essence back to bargain bash at the price of 200 tickets for x100 potent reforge essence
Consequences:
It would make players happy and give players opportunity to ascend tempest arms that may not be able to get enough essences otherwise, even if only 1 chance to obtain the x100
Suggested Solution:
Allow this amount back into the bargain bash store at least once
State:
All States
on behalf of a player
Observation
- a lot of states already have a harmonious atmosphere
Consequence - during the state transfer event some players will transfer to these states and make them be dead states
Suggested solution - add a blacklist feature in the state transfer window so that governments can add players whom the state doesn't want them to transfer in to the state
State:
All states
Observation
Thank you for updating the PC client.
The scroll bar does not work anywhere (backpack, events). The bar resets to 0 regardless of the selection.
Consequences
It is impossible to do anything using the scroll bar.
**Suggested **solution
Please fix this.
**client **PC
In the current season of the Nexus Struggle, the City Attack Time is every Tuesday and Saturday (or Thursday). In the previous phase, in the week of the Alliance Throwdown, the war days were on Tuesday and Saturday, and in the week of the SVS and SOTF the war days were on Tuesday and Thursday, so the global events did not overlap. However, in the current phase, we see that one of the days of the Nexus (08/30) coincides with the day of the Capital Clash.
Consequence:
Players will have to participate in two major events in one day, some alliances whose Nexus time will coincide with the time of the Capital Clash will have to choose one of this events.
Suggestion:
In the Nexus event, change the City Attack day from 08/30 to 08/28.
State number:
1-1318 and 1325-1332
My account was hacked! The hacker killed 25million troops, recycled all my TAs dismantled all my gems, reset and released all my pets, sold cards in trading post...to I imagine themselves, reset my genes from purple and legendary to Grey, opened all my crates and selected itmes I already had maxed, used all my speed ups, used over 3 million bios and transferred me to a dead state! This is not everything they did but an idea, they were curel! I was a very strong player and now I can't even rank to play Apex!
Consequence:
I can't play anything, RR, can't play, I have no troops(no speed ups to make any). Can't play Nexus, no troops, can't earn MIGO, can't play events like Apex cause I don't rank! It takes a very long time to build back troops from 0! It has been a month and all I have is 1.2 mil.
I have been playing since Oct of 2020. I built my account up and invested so much time and YES sos owners MONEY and all I get back from you is 300k T5s and 55T7s and 300K bios. AND YOU CALL THAT COMPENSATION! This is so unfair. It took CS 5 days to lock my account. I was on the day the hacker got my account. All he had done at that point was change my name and transfer me! I stayed awake as long as I could kicking the hacker out but I couldn't say awake for 5 days!
Suggestion:
All I am asking for is to get my 25 million T12 Troops back, so I can keep playing. PLEASE EVERYONE UPVOTE help me get my troops back, please.
State number:
343 Ticket # 393677
Observation:
Some player's are looking for some type of Of appreciation since a lot of players are going to Great links. Of spending money on State of Survival and showing some type of Appreciation form State of Survival would be Amazing. And would be showing a big thank you for all the player within the states
Consequence:
Player's would like to see this happen and would feel more Appreciated with everything that the players do coming to the game and being Devoted and spending money, but also it would help the player's that can not afford it
Suggestion:
would like to see the Dev's to do something to show their appreciation for the players and not just trying to take anything they have that they work so hard for
State number: ALL
on behalf of shadowlord2067 and streammm
Observation:
Skill descriptions for aircrafts can be worded confusingly and in some cases incorrect
Consequences:
It can cause much confusion for players who are reading skill descriptions to figure out in what cases which aircraft skill works best
Suggested Solution:
Reword skill descriptions to be more clear and more accurate to how these planes best work
State:
All States
Posting on behalf of Chiefty & Shadowlord
Observation
Players want the Rain of Riches event back for a tycoon event
Consequence
Players miss the event and the fact it was a good source of dice, bios and speedups. The event was also too short for most players to reap good rewards.
Solution
⢠Bring back the event in the future
⢠Make it more frequent
⢠Extend the runtime.
States
All
Posting on behalf of Wika
Observation
Players have maxed some hero statues due to events like jungle gems - since they are maxed, they have many unused permits
Consequence
These permits are sitting unused in bagpack
Solution
Make the extra permits able to be recycled - for such items are pearls (300-500 per permit) to benefit players
States
All
On behalf of Gangsta Lou
Observation:
The scheduled time for Nexus at 20 UTC is too late for many players. Despite numerous complaints raised after the most recent event, no adjustments were made. Additionally, there has been no opportunity for the players to provide input on preferred event times.
Consequences:
Holding Nexus at 20 UTC limits participation and excludes players in time zones where the event falls late at night or during work hours. This reduces engagement, creates frustration, and leads players to feel that their feedback is disregarded.
Suggested Solution:
Consider implementing a voting system to let players choose from a selection of event times, ensuring broader input and better alignment with player availability. Alternatively, include more accessible times, such as 16 UTC and 18 UTC, as scheduling options to accommodate a wider range of regions and increase overall participation.
States-
All states
On Behalf of [KBS] R5 KimThaiLan
OBSERVATION
In the Nexxus event, alliances with only a few members have a hard time to occupy a city. The points given are too small for each siege.
CONSEQUENCE
Players that are garrisoned do not help in the siege, because of the lack of points received.
SUGGESTED SOLUTION
- Increase the points given for each siege of a city.
- Allow for garrisoned troops to help reduce the durability of the city, similar to the siege.
STATES
ALL
On Behalf of Udham
OBSERVATION
Player would like to see some events return to the game for all states. Players have shown interest in these events:
- Underground Shadow
- The Escort [train] event.
- Migo Plague Zone
CONSEQUENCE
Players feel lack of interest in most events and the above events have a desired entertainment value.
SUGGESTED SOLUTION
Please have the return of these events.
- Underground Shadow (for older states)
- Escort [train] event
- Migo Plague Zone
STATES
ALL
On Behalf of Zeer
OBSERVATION
The times for Nexxus need improvement- it does not allow for 18:00.
CONSEQUENCE
Players are unable to particiapate if the times are not available for them.
SUGGESTED SOLUTION
Please, Include 18:00 UTC as a time slot for Nexxus.
STATES
ALL
Posted on behalf of player
OBSERVATION :
March speed against infected is still capped at 125% maximum while everyone is basically above cap already
CONSEQUENCE :
Players feel frustrated by this little unnecessary limitation and wish to have this limitation removed
SUGGESTED SOLUTION :
Simple : Remove the 125% cap on this
Observation:
There are way too many collab events that are right next to each other, too many pay to win events happening right after the next or at the same time.
Consequences:
Some players can't play each event to its max(mainly the f2p, low and mid spenders). It also costs so much to max events out.
Solution:
Give us at least a week break from each pay to win event so we can prepare for the next one.
States:
All
on behalf of Cutie Goddess ŹÄÉ
Observation
- Vehicle names don't show if the vehicles are resilience , control or berserk
- to upgrade any vehicle you need to open chests manually and most of vehicles names are similar .
Consequence - players got confused which vehicle resilience , control or berserk and the same when they choose the vehicles frags they want from chests
Suggested solution - add a color beside vehicles name to indicate vehicle type resilience , control or berserk
- add an automatic option to complete the missing vehicles frags when clicking on add sign when you have vehicle chests
State:
All states
On behalf of TD/PM [FR1 r4]
Observation:
In the new versions Future Tycoon and Survival Fair there is no way to get "Pet Skill Manual Fragments" which used to always include them.
Consequence:
The absence of this item from the store deteriorates the game experience for players since they are not able to enjoy the breeding pet feature of the game for empowering their G2 (bred) pet.
Suggested Solution:
Pay more attention when item are removed from shop (and so added) to avoid problems of this kind that negatively affect the game experience for player and, in this specify case add this item in the shop of the events the "Pet Skill Manual Fragments" item so the players will have chance to buy it.
**State: **All states
on behalf of manbear3475
Observation:
The hero from the upcoming collaboration should be a special operative that players can obtain for free
Consequences:
Players can struggle to have gain a special operative hero and struggle to be able to obtain them due to high costs
Suggested Solution:
Give players the Terminator collab hero for free as a special operative hero
State:
All States
Observation:
All old events are out of date in older states(states that have gen 19+). We are getting rewards we no longer need and just take up storage space(in game and device space)
Consequences:
We are playing old events that no longer give good rewards.
Solution:
Update horde, CC, kill the infected, KE, Intel, trap(again), heist, and much more
States:
All(mainly the older ones)
Subject: Long-time Players Deserve Better ā A Call for Recognition and Fair Rewards
Observation:
The game's current monetization model and progression systemsāespecially recent additions like premium seasonal tracks (Hero Rank, Resonating Heroes) and high-tier event requirementsācreate a scenario where keeping pace demands an estimated $190 USD or more per event. This shift has transformed what once was a strategy-focused community experience into one dominated by financial investment.
Consequences:
Community Erosion: Long-standing, free-to-play (F2P) and low-spending veterans feel marginalized, as their time and loyalty no longer translate into competitive viability.
Strategic Disadvantage: Players unable or unwilling to spend are excluded from top-tier content, diminishing overall player engagement and teamwork in alliances.
Brand Risk: What began as a balanced survival strategy game now risks becoming a cautionary tale of aggressive monetization driving away its core audience.
Suggested Solution:
Veteran Recognition: Launch exclusive Veteran Reward Packages for players with 2+ years of continuous activityāoffering HQ skins, tech boosts, and unique title badges.
F2P Empowerment: Grant all active players free access to one premium seasonal track (Hero Rank or Resonating Heroes) per cycle to ensure baseline participation and morale.
Balanced Progression: Introduce temporary stat-bracketed events or adjustable difficulty tiers in high-end content, allowing non-spenders to compete meaningfully without the need for excessive purchases.
Ongoing Dialogue: Establish a Veteran Council within the community (a rotating group of long-time players) to provide direct feedback on monetization changes and event design.
By implementing these measures, the game will honor the dedication of its earliest supporters, restore strategic diversity, and safeguard its future as a thriving, inclusive community.
Reward us. Respect us. Or risk losing us.
Description:
Enable exchange Behemoth Skin Fragments for other skin fragments.
Observation:
General Behemoth fragments accumulate unused as skins remain locked, and fragments lack alternate uses.
Consequence:
General Behemoth fragments accumulate unused in inventories because of unavailable skins and a lack of alternative uses.
Suggested Solution:
Add an option to exchange General Behemoth fragments for specific fragments required to unlock skins, enabling first-time skin acquisition.
State:
All
Observation
Players missed out getting items in events such like Pacific Rim Collab and there is now no way to unlock them (specifically behe skins)
Consequence
Players now have no way to get these skins
Solution
Add a way into future events to be able to unlock these items
State
All
Observation:
Rewards from bunkers and fortresses need major updates. We have been getting the same rewards for Fortress Fights which are often useless, or at the very least, only end up being recycled. Purple general frags, skill books, and hero frags that we can't even use anymore just don't make the event any more likeable than the other events this game has (let's not get started with the shoddy RR/KotH matchmaking here).
Consequences:
Each week, there'd only be a handful of bunkers with rewards that actually have some value. Naturally, however, bigger alliances end up going for them, leaving smaller alliances to pick from useless rewards which, in some cases, some alliances just abandon altogether.
Suggested Solution:
Update the bunker and fortress rewards to match the state's age and needs. Aged states with players who've been around for 2 years or more have no more need for purple frags or skill books, and the game's recent events don't even allow for old hero frags to be reused, much less recycled.
Observation:
Frags of blue and purple heroes keep building up in our backpacks. Itās been ages since we last were able to recycle them to clear up some space in our backpacks, many of us (especially those in old states) have those heroes maxed yet since our early days at the game
Consequence:
- Thereās no way to get rid of our constantly building up in backpacks frags of blue and purple heroes, many of us have way too many of them we keep getting at sources like intel or via hero searches
- It feels so bad that we canāt make a use of items that keep building up and act as a waste in our backpacks, back in 2022 we were able to recycle frags of our blue and purple heroes once we maxed them out and could make a use of them still for points at events like SvS that have been giving points for used frags
- Itās nice that Operation Resurgence has option of exchanging blue and purple frags as thatās really handy since many of us donāt need them either while they build up still, but theyāre only general frags and itās very unfortunate that frags of blue and purple heroes havenāt been included as theyāve been building up at pretty much the same frequency and it would be nice at the beginning of every Migo to be able to also recycle frags of heroes weāve been having maxed those last 3-3.5 years now
- Not that long ago still at one of dev feedbacks you have promised us that you will try to include something where we could clear our backpacks from our blue and purple hero frags, weāve been begging and hoping to finally see something done in this direction but unfortunately since you didnāt care enough there has been nothing til date. You made us a fake promise without even trying to implement something useful for us when it comes to dealing with blue and purple hero frags
Suggested Solution:
- Bring back the option at recycling system via backpack we used to have in 2022, and make sure itās during the days of events that give points for used frags like back then so that we could finally make a sensible use of them after this massive while
- Create some regular event where we could exchange blue and purple frags of our heroes for something way more useful and needed more by players these days
- Include also frags of blue and purple heroes at Operation Resurgence and not just the blue and purple general frags since both types enter our backpacks at pretty much the same frequency and it would be nice to get rid of both from there
- If you try to promise us something then do it, making something or giving a return with already applied in game code is way easier than starting any event or feature from scratch so you have no excuses here. Compensate us for your fake promise with something way better than your usual compensations
State number:
699/All (especially old and older states)
Submitted on behalf of a player
Observation:
This issue has been reported before, but it continues to occur in the Mining Tycoon event:
The idle time rewards do not always match the expected amount based on the in-game timer. For example, players may log in after 6 hours but only receive 5 hours' worth of rewards.
Consequence:
Players may unknowingly claim fewer rewards than they should, especially if they donāt notice the discrepancy. This creates confusion and results in lost progress or resources over time. The issue undermines trust in the eventās reward system and may discourage participation.
Suggested Solution:
We kindly request that this issue be addressed. One possible fix is to adopt a system similar to the Jungle Gems event, where idle or special rewards drop consistently every UTC hour. This would help ensure fairness and improve transparency in reward distribution.
Observation:
During prolonged fights like CC or SvS, the quick heal button is a great help. However there are instances, especially during occupation of Capital, when losses amount faster than the tapps come due to people not being available momentarily. CC is boring, nothing happens, especially in quiet states.
Consequences:
hospital fills while available tapps are simply not enough to heal effectively. Noone likes Enlisted troops, it takes forever to clear
Suggested solution:
give player an option, little dropdown menu or some function that would allow players to choose the number of troops being healed each press of a Quick heal button. I have available players thus i am able to heal. Just not enough.
Simple cell where i can type a number that i find to heal instantly would be sufficient
States: all
Observation:
Terminator hero is fully clothed in log in preview for event
Consequences:
It is not accurate to movie because when we first see him he has no clothes on.
Suggested solution:
terminator should be without clothes when we first unlock him and as he gets upgraded he can add one item of clothes each upgrade until he is in full terminator outfit
States:
All states
Observation:
In the Survivorās Fair event, the store price for the Special Ops frags have increased significantly from 2k to 6k
Consequence:
This makes impossible for so many players to increase the level of their Special Ops heroes. You are inadvertently creating more of gap between players that spend a lot and players that rely on events to make upgrades to continue playing the game.
Suggested Solution:
Return the store price back to 2k.
All States
Posted for a player
Observation: There is no way to get more hitman fragments
Consequence: Players get frustrated they can't upgrade him
Suggested Solution: Give players the option to exchange legendary resonating hero fragments for hitman fragments like what's possible with Lara Croft
State number: All
Observation: nobody cares a single bit about skin tickets
Consenquence: they are near useless, nothing to buy with them
Suggested solution: make every sentinel and every skin in the game (besides specifics like maybe previous collabs) purchasable in the skin shop for a REASONABLE amount of skin tickets
Observation:
-
Players from other states cannot transfer to leading states due to extremely low migration rating cap that has not been updated for a long time.
-
Weaker States / alliances are getting matched in various events against the leading states / alliances. The same states that they cannot transfer to because of the migration rating limits.
-
It has been stated that the limits are set to make the game experience fair. The outcome of the event matching system totally contradicts the statement about the efforts to keep the game experience fair.
Consequences:
-
Weaker states /alliances frequently lose in various events.
-
Players unable to transfer to leading states. They feel trapped and lose their motivation to play.
-
Players stop playing or investing in game.
Suggested solution:
Increase the migration rating cap for leading states to the same level of other states and update the migration rating cap every season.
Observation:
Decoration upgrade crystals canāt be used on all statues
Consequences:
Once all statues the crystals can be used for are maxed they just take backpack space with no chance of being recycled or used
Suggested solution:
Make it so the decoration upgrade crystals can be used on all statues or recycled at least
States: all
on behalf of annihilator7899
Observation:
Operation Festival daily tasks are random and not following a specific pattern or staying the same as previous ones.
Consequences:
Players can't properly plan ahead what items to use to get the most of the event.
Suggest Solution:
Provide per event instance specific schedule so players can plan ahead.
On behalf of stacy baz
Consequence: players could recycle most stuff they have and still not be able to afford an hq skin, or even if they do it takes a long time.
Suggested solution: make the store cheaper and make it easier to acquire tickets```
States: all states
Observation:
The max cap set for weekly exchanges in areas like rally enchancement, hero appointment, or crystal research as examples together with few other isnāt really that fair. Players are very limited with how many exchanges they can weekly make at either area trying to use hoarded items on something way more useful to them there, once you reach the max cap you have to wait another week before you do your exchanges again while thereās stuff still piling up in meantime
Consequence:
- For example at crystal research there are 20 available exchanges for crystal essences per week. If people do nice number of upgrades there in significantly short time or if any upgrade happens to cost way more than on average itās easy to have way less crystal essences which even after another number of exchanges the following week are likely to end up in a much lower number. This way players often are likely to not have enough of those essences eventually and they need to do exchanges a nice few times before they have enough again which slows down the potential progress being done at crystal research and also player growth. Theoretically thereās also a way to exchange with plasma and poly but it only makes sense if you have loads of either, there are more important things to use plasma at of which we need more and more as we progress
- Similar thing goes with hero appointment, tho we are able to obtain loads of tactical guides getting only 3 service badges per week is very small, once players have completed the section that uses tactical guides and command manuals theyāre dependent on those badges and there arenāt really many fair for all players sources to obtain them plus the further we go at upgrades that use the badges the more of them we need for every next upgrade and tactical guides keep building up anyway where another case with potentially slowed down progress at growth comes on the way
- At rally enhancement we get 20 exchanges for both 8 (that use both of hero gear materials) and 5 (where we can choose either material) treasure capsules per exchange which is a slight improvement compared to the other exchanges. But as you progress there every next bit costs you more treasure capsules where eventually you get to the stage where all weekly exchanges here stop being enough and you have to gather treasure capsules from like 2-3 weekly exchanges to again have enough just for a bunch of upgrades there
- Same thing pretty much goes at any other area where such exchanges take place, players donāt get to end up with full numbers of materials at their full potential at either area, ending up either with slowed down progress or piling up materials in backpack every week after reaching the max cap for weekly exchanges
Suggested Solution:
Remove entirely all limits at areas where weekly exchanges can be made. Let us use all materials we may wish to for either type of exchanges without having to face the weekly limits
State number:
699/All
Observation:
Too many events at the same time which is too demanding on time, stressful, and causing lag!
This is this week's current list:
- Crossover ( all the mini events, including story missions )
- Nexus / MIGO
- Officers
- Survival Royale
- Survivor Fair
- SVS / Prep Week
- Lights & Colors / Final Showdown
- Immortality Arena
- Flash Duels
- Labyrinth City
- KOTH
- Plasma Leakage \ Dailies
- Lucky Card
- Points Events
- Trap 3 times
- Infected Horde 2 times
Consequences:
ā Players are getting stressed by too many events happening at once.
ā Too many events requires a significant more amount of time to play, that many people with jobs, and real life obligations do not have.
ā The game no longer feels like a game, it is more like busy work now.
ā The game lags and crashes more.
Suggested Solution:
- Reduce the number events happening at the same time. This has been asked for in the past.
- Spread out events evenly.
- Limit crossover events to 1 each year to make them special and create excitement.
- Make events less demanding on time.
Thank you.
States:
All States
On behalf of Hillo
Observation:
1- It's ridiculously difficult to locate lvl 8 Spiked Creeper.
2- There is a lack of Angelica's and Selina's crates.
3- Players aren't provided with enough stamina to kill infected/fiend.
Consequences:
1- The low spawn number of spiked creepers force players to repeatedly (every day) relocate just to locate a few. This is inconvenient. Upon returning to hive, resources tiles frequently spawns blocking players from returning to their spot in hive.
2- Without the crates players are unable to upgrade these hero's.
3- Dues to the insufficient stamina, players have to use bio caps to complete missions that are considered daily tasks.
Suggested Solution:
1- Increase the number of Spiked Creepers.
2- Provide more Crate with Selina and Angelica.
3- Provide more ways to obtain stamina without the need to purchase them.
State:
All States
On behalf of iwireya
Consequence: not knowing who did those actions, could cause problems in the alliance
Suggested solution: add a log to nexus```
States: all states
On behalf of player
Very poor matchmaking in Nexus and Koth, RR. Huge difference in strength between the teams.
Consequences:
- Players are stressed
-Interest in game decreases
-Players believe that game is getting worse and only those who spend more matter
-Many simply do not participate in events, because their power is much lower
Suggested Solution:
Developers need to pay more attention to matchmaking. Do not set opponents as alliances from states with a large difference in appearance (for example, 128 vs 700, etc.)
States: 653 and all```
On behalf of proflesley
Consequence:players could save up biocaps/spend money to get so little amount of discs and frags
Suggested solution:return the chances to the previous, more reasonable rate```
States:all states
Posted for a player
Observation:
The are some variations of the game lately with different graphics and backgrounds.
Consequence:
Players are getting confused and frustrated at how the game systems are being implemented. Why cant other players access the same settings
Suggested Solution:
Please implement the same settings on all systems so the is no confusion on the game version type.
State number: All
Observation:
Alliance help symbol above settlement is meant to show that at this settlement you can help another person speed up their troop training, sometimes it happens that even tho the symbol shows up there it doesnāt at any of the troop buildings which is very misleading, people rely on what they get to see
Consequence:
- Many people like to help speed up each otherās troop training to maybe hopefully get bios or badges for it from their daily attempts. Once they see a help symbol above settlement theyāre interested in giving a try at they also hope to see it at least at one of the troop buildings of the chosen personās settlement
- Sometimes like in this example of mine the help symbol shows above the settlement you might want to choose, but then as the result when you head into that settlement none of the troop buildings seem to have that symbol while once you again head out to the wilderness the symbol above the settlement is there again. That is very misleading and confusing while people think that if somebody has the help symbol above their settlement it must mean that at least one of their troop buildings must include it as well, not seeing the symbol at any building at all easily results in the player who wanted to do alliance help getting frustrated as they were first sure that they can help at other personās settlement with speeding up their training
Suggested Solution:
If the alliance help symbol shows above somebodyās settlement let at least one of their troop buildings have it as well, otherwise if thereās none at either building just donāt show it above that particular settlement to prevent from arising confusion and frustration created due to misleading information
State number:
699/All
Posted on behalve of players
Observation:
Doomdsday express truck raids allowed to attack / raid trucks outside the state / migo group ( cross state option ) if you knew where in those states a truck was ' riding ', This option seems to be removed a while ago.
Observation:
Player are not happy this feature was removed :
- This allowed players to test marches with friends and not strangers, which created a better way of testing builds and comparing them with one another
- This allowed player, specially friends who are not in the same state or migo group to ' mess ' with each other, which made the friendly competition with one another to look and find each others truck so much more fun
- 3 months of every day the same trucks are just boring all together, this is not interactive or encouraging to do
Suggested Solution:
- Put this feature back. Plain and simple
- Change ' Cross state option ' to a option that includes all truck within your state bracket, not limited any longer to the migo group
States : ALL
On behalf of Aliceandria
Observation:
The Rewrite the Future event is getting ridiculously difficult to play.
Consequence:
There are too many contract requests for puppies. Every contract is for a level 5 puppy, and players are only getting level 4 puppies every 1 hour and 40 minutes just to complete 1 contract. Players are having to wait around for 2 cycles.
Suggested Solution:
Please have the weightage on the puppies set lower.
State number:
All states
Observation:
Path of Secrets event used to have hero fragments as part of the rewards, the previous collaborations. It used to be a very helpful way for the players to get fragments and to update their heroes
Consequences:
This collaboration the Path of secret is missing hero fragments, which makes harder for players to update the hero.
Suggested Solution:
Add Terminator hero fragments to the Path of Secrets event
On behalf of Grooty Booty
Observation:
The Alliance help button frequently appears directly over the SVS score button. This overlapping placement often leads to unintentional clicks, especially when the help button disappears just as players attempt to press it.
Consequences:
This design issue interrupts gameplay flow and causes unnecessary redirection to the SVS page. It negatively impacts player experience, particularly during SVS.
Suggested Solution:
Relocate the alliance help button to a non-overlapping position, such as near the heal button, or provide players with an option to customize its placement. This adjustment would minimize accidental clicks and enhance overall usability during events.
On behalf of josephine_odds
**Observation:**
Settlement resources collection performs an animation of the flying RRS.
**Consequences:**
It causes extra lag in an already not fully utilized game graphic wise.
**Suggested Solution:**
Allow the option to disable such animation even if in ultra lite mode
Observation:
Match making in SVS is getting ridiculous, every time we face states with super strong whales that can kick us solo from buildings (ss provided) that's to big difference in power . to win svs battle is super easy need to hold FF1 and the Capitol. no battle tactics involved
Consequences:
players losing interest in playing SVS battle as already know the outcome and there's no point to fight
Suggest Solution: either double ceck the Match making mechanism and make it more enjoyable or second suggestion is to change a bit SVS battle points mechanism for example: from start FF1-4 give same amount of points (for example 1000 points/ minute/building ) and CC to have slightly more (ex. 2000 points/ minute ) like that to win SVS battle you need to hold 2 buildings and Capitol in this way SVS will be more enjoyable and more competitive and tactical .
Observation: Unfair matchmaking in KotH/RR either the enemies are too overpowered or too low.
Consequences: Player getting frustrated.
Suggested Solution:
How about more legion in RR/KotH. For example Legion 1 and Legion 2 are unlimited in Battle Power.
Legion 3 get cap by max 3 b bp and legion 4 max 2 b bp or so.
Observation :
The terminator collaboration was promising but turned to be VERY underwhelming.
- This event is WAY too expensive. Needed to spend across 3 different things and getting little to no return
- Removing hero fragments from path to secrets
- Energy that is harder to obtain despite needing more due to the addition of the honey.
Consequences :
Once again you succeeded in demotivation players to spend on an event. This is something that developers seem to be starting good at.
F2P players are basically left out the event apart from some small items they receive ( if they are lucky with the inane rigged RNG's now a days. )
Low spenders would need to choose one ( clovers, vendor draws, Energy ) to spend on but will rather choose to skip the event all together.
This is one of the most underwhelming events there ever was.
Solutions :
The hitman collaboration although expensive was overall great for f2p / low spender. There is a serious need for more f2p/ low spender event in this incredibly unbalanced game.
States : ALL
posted on behalf of wiktoria9762
Observation:
Resonating hero are more common and are core heroes for the game, there are almost no events to allow at least few frags to be able to acquire as non spending players
Consequences:
Free to play/low spending players are getting farther behind with each collab and new resonating heroes arrive.
Suggest Solution:
Bring the Resonating Hero frags exchange and/or add them to weekly store even if at a small amount.
On behalf of a player
Observation:
The āJungle Gemsā event in State of Survival lasts three days, with one day of rest. Every 6 hours, players are expected to wake up and collect rewards.
Consequences:
Failure to comply may result in severe side effects such as sleep deprivation, grumpy moods, and existential questioning of oneās life choices.
Suggested Solution:
Consider extending the collection interval to a humane period. Alternatively, allow an auto-collect feature so players can participate without violating the sacred right to sleep, recognized even by the Geneva Convention.
On behalf of .lordmunchy
Consequence:most players dont like doing the exploration missions, and having to do 60+ levels for each story everytime a new collaboration comes out could be frustrating and players dont like doing it, and might not do it.
Suggested solution: add an auto button for story missions```
States: all states
Observation
The continuous struggle of locating level 6 fiends and level 8 dread beast even in nexus numerous times I log on and they still can't be found using the rader, sometimes I look at level 6 and higher fiends and can't find any.
Consequence
After looking for High level fiends in and out of nexus , a couple of times players aee forced to do level 6 dreadbeasts and level 5 fiends , f2p and mid spenders are already weak the least the devs can ensure is that the players gets maximum rewards for their dailies.
Solution
For the next update increase the amount of high level fiends and dreadbeasts
Faster spawn rates of high level fiends and dreadbeasts.
Increase the rader distance to locate fiends and dreadbeasts.
Players been complaining and asking for this far too long, it is about time it is implemented instead of useless things and more mini games no one is asking for
States
All
Observation
Players are quitting because they can not play events due to them being able to be burnt in 1 to 5 solo attacks
Consequence
Many older players already lost enthusiasm to play SvS and rather just bubble and reinforce or don't even bother with anything. Even in active states the amount that logs on to play svs is much less than the players who are active and those who actually have the time chooses not to log on cause it isn't worth the time however players are now discouraged more than ever cause the f2p , low and mid spenders who actually come on to play and help their state gets burnt with 1, 2 or 3 solo hits and when you get hit many players says the game freezes or gets kicked out so they can't port or shield fast enough so by the time they are able to do something there are already numerous attacks on the settlement. Yes they get back 90% but no one after playing for years dedicatedly wants to be zeroed in 1 to 5 solo hits while just trying to play.
Solutions
Most players likes to agree no attacking on the grey but still rogue players may do so maybe have it ao that players on the grey and active during cc can't be hit. If inactive and a settlement is just taking up space they can be hit ( more players' feedback is needed for this)
After svs and the free all stage let players be able to clear there hospital in one click .
Enlistment has always been a source of complaints to ,let it be emptied in one click and let the enlistment work to get back šÆ % of troops not just 70% this way players who took part in svs and still got burnt won't be discouraged and quit
States
All
On behalf of [AOV] Warchild
Observation:
There currently isnāt an auto-besiege button in Nexus.
Consequences:
Playerās have to constantly be checking to see if it is time to send their besieging march again. This distracts them from other vital parts of Nexus. Making the process take longer as they may miss the time to send their besieging march. This causes the event to be more stressful.
Suggested Solution:
If an auto-besieging button was to be added it would ease the mind of players so they can focus on other objectives of Nexus.
All States
On behalf of mama bear
Consequence: players could waste so much time and so many resources fighting nexus and a fallout could happen or removed from the alliance and miss out on the rewards.
Suggested solution: if removed from an alliance you still get your rewards without having to rejoin```
States:all states
On behalf of Chiefty
Observation: Please remove POW as a task for the āBring āEm Backā event.
Consequence: It causes farm accounts or players that are 300+ days old inactive joining resulting in outdated teammates which weaken the chances of success.
Suggested Solution: Leave the requirements for the Bring āEm Back event as Intel and fiends.
State number: All States
On behalf of TH⬠MASTā¬R
Observation:
Please remove the Nexus event for MIGO.
Consequence:
The event has shown a lot of glitches. This affects all aspects of the game not just the Nexus event. Theres been constant changes to setup and rules, for example: No merits for attacking settlements, which means not being able to attack other players has taken the fun out of the event. The only enjoyable factor was being able to fight other players and thatās now gone. This causes players to not want to participate and another reason for players to quit the game.
Suggested Solution:
Instead of completely removing the attacking portion of the event, create a balance between the attack points and the game mode points so that it is fair for all players. Or just completely remove the event and bring back Alliance Duels.
State number
All States
Observation:
The Governor position was created and optimized during the first year of the game.
Consequence:
The Governor position is stuck in year 1, and states develop and strengthen far beyond the scope of the Governor perks, rewards, debuffs, etc.
Solution:
Please upgrade and refurbish things related to being Governor. Reward packs, Honors, Debuffs, Special Governor items, like Biocaps, etc. Give us more meaningful rewards.
State Number:
All states.
Stupid programming of the T-800, which jumped back to the first setting = the oldest T-800 every time I logged in.
OBSERVATION
With every login, the T-800 resets itself to the first in the T-800 series.
CONSEQUENCE
I constantly forget before redeeming the notes that I have to switch the T-800 to the one I want to get fragments from, and I lose the notes to the old, first T-800. THAT'S no longer funny, that the setting doesn't stay on the T-800 I'm currently working on for more fragments.
SUGGESTED SOLUTION
Please reprogram so that the T-800 you want fragments from is permanently saved so that you don't waste your fragments for the first T-800 because you forgot again: You have to reconfigure it first to get the T-800 fragments you actually want :((((
On behalf of Aliceandria
Observation:
Event Scheduling ā There is currently a deluge of overlapping events, which makes the game feel cluttered and overwhelming.
Consequences:
The excessive number of events creates frustration instead of enjoyment. It discourages players from engaging fully, as it becomes tiring and even annoying to open the game when there are too many tasks to manage simultaneously. This may lead to burnout and reduced player participation.
Suggested Solution:
Streamline the event schedule by reducing the frequency or overlapping of events, or introduce a rotation system. This would make events more meaningful, manageable, and enjoyable for players, while also encouraging consistent engagement without overwhelming them.
Observation:
There are 3 modes as standard (lets you see all the skins and settlement effects, but for some may be laggy and cause longer loading), lite (where you still see skins but except your own you sometimes see no settlement effects that makes the game lighter for your device) and ultra lite (which leaves you nothing to see other than blank HQs from plasma levels and can work better for your device) where people can choose between based on individual preferences and/or needs
If you normally choose a mode different than lite because it suits you more you still end up with automatic lite mode anyway regardless for every time you re-open the game and unless paying attention to details you may not always spot the change occurring and difference between modes
Consequence:
- If somebody chooses standard mode to stay with like me letās say they anyway will end up with lite mode thatās the default option at game. I for example prefer standard over lite mode as I lately most of the time get to see everyoneās settlement effects and I like aesthetics plus I still donāt face any lags or anything to be slow so I donāt mind it, if I happen to reopen the game while switching with other app or the game happens to refresh in meantime I end up with lite mode and thatās annoying me
- Some people prefer ultra lite mode over lite as thatās the best option for their devices letting their game run better and smoother than at lite mode, sometimes otherwise facing crashes or lags and other annoying things when they end up with lite mode. If player happens to face any of these theyāre likely to get frustrated because thatās not what they wanted and their game doesnāt work as well as it should
Suggested Solution:
Make the chosen by each person mode stay for them at every time they open the game, preventing the need to re-choose it manually every time and avoiding any frustrations or getting annoyed arising. With this each player will be able to stay satisfied each time they open the game, being able to see what they wish to and/or having their game running better no matter how many times they re-open the game. Let that be automatic for every next time unless player changes their mind and manually chooses a different mode
State number:
699/All
Observation:
We are currently at a stage in the game where players have multiple Tempest Arms of different generations and skills. The combination of said tempest arms varies based on what setup the enemy is using. As a result, optimal rally performance often requires strategic reallocation and reequipping of Tempest Arms across heroes.
Consequences:
The whole process has become extremely chaotic and time-consuming for all players, rally leaders and PvP participants.
Changing Tempest Arms requires entering the settlement, manually browsing through the available arms, locating the appropriate one, and then equipping it to the correct hero. During high-speed gameplay, especially during PvP events with 1 minute rallies, this process becomes chaotic, inefficient, and detracts from strategic decision making.
Suggestion:
Introduce Tempest Arms presets, similar to the existing March Presets system. These presets would allow players to predefine sets of Tempest Arms configurations linked to specific march formations or scenarios. When a preset is selected, the corresponding Tempest Arms are automatically equipped to the designated heroes. This would significantly reduce time spent on manual configuration, improve reaction time in rallies, and enhance the overall PvP experience.
State Number:
420/ all states
submitted on behalf of GodsPresent #155
Observation:
The Spiked Creepers (dreadbeast lvl8) can't be found by searching options, it unfortunately gives more gifts than the Spiked Titan lvl 7 and compared with dreadbeast lvl6 that is already found so easy by searching manually but it's useless for most of the players.
Consequences:
Many Players are frustrating by searching for creeper lvl8, the searching takes a lot of time and sometimes they didn't find that level, lvl8 is so important because it gives 8 Crystallized Steel, 4 Luminous Fiber and of course 1 Vehicle part compared with lvl 6 which gives only 1 Vehicle part, that affects the gameplay for many players and gave them frustration for not find lvl8 anymore, it's so useless to keep searching manually for more than 5mins for just rally 1 time to get the full gifts.
Suggested Solution:
Provide more Spiked Creepers lvl8 to give the full chance for players to get full gifts.
Or
Add the Crystallized Steel, and the Luminous Fiber to the Dreadbeast lvl 6 not only the Vehicle Part to give all the players the opportunity to get the full gifts without searching all the state hive for lvl8.
Consequence: these toxic and trash-talking players becomes a squatter player in the alliance for 3 full weeks, making it a poor environment for other peace loving players
Suggested solution: errant players should be allowed to be kicked from alliance despite being in the nexus map. They should not receive any rewards. If they donāt want to be kicked, perhaps donāt be a troublemaker.```
States:all states
On behalf of Joe
Observation:
Terminator Collaboration is providing purple hero fragments as rewards, which feels outdated and inconsistent with the current state progression.
Consequences:
Outdated rewards diminish the value of participating in collaboration events. Players in older states find little to no benefit from receiving purple fragments, which reduces overall interest, satisfaction, and engagement with these special events.
Suggested Solution:
Update collaboration rewards to better match the current age of each state. This would ensure collaboration events remain exciting, rewarding, and worthwhile for all players.
Observation
Rewrite the future and whatever the merge event in hitman was are absolutely horrible. You rig the results. The targets are never what comes out of the resource provider. There is an artificial block where something only drops a limited number of objects and the controls are quite frankly horrendous.
Consequence
You know what? I can't say. You've designed this game around fomo and this event probably fosters a lot. So you're more than likely earning money. Its a shame you can't do that while making sure people actually have fun
Suggested solution
Come up with something else and give it decent controls and don't fake a challenge by cough adjusting drop rates cough.
Observation:
When youāre in a very active alliance where good bunch of people focuses on the same stuff the cap of 5 at trainās wagons is no longer suitable, when more than 5 people happen to join the same wagon some of them are likely to get kicked out right before the train departs and that doesnāt impact well the growth of some alliance members
Consequence:
- Once train has stuff people are interested in more of them are likely to join, sometimes this ends up with more people joining the same wagon especially at well active alliances where there are more people interested in the same stuff leading to more than 5 (sometimes even up to 12) people ending up on the same wagon
- Since the max cap of people per wagon is 5 once more than 5 people happen to join the same wagon some of them are likely to get kicked out of it by the time the train departs, because itās all random itās hard to say whoās gonna stay at that wagon and who will be kicked. Every person joining either wagon expects to stay at it during trainās departure and get its rewards once the train arrives back, if you get kicked out of your chosen wagon youāre likely to get frustrated that you canāt obtain your desired free rewards from the train and getting kicked like that is also upsetting
Suggested Solution:
Adjust and increase the max cap at each wagon to something like 10 or 15, so that more people get to end up at their chosen wagon once the train departs and nobody misses out on trainās rewards after trying to join it
State number:
699/All
On behalf of Miru
Observation:
Roads in Nexus need the ability to be cancelled.
Consequences:
Roads are too easily accidentally started, wrongly built or unneeded. Some roads are built by misclicks and built to the wrong place.
Solution:
Add the ability to cancel roads being built.
State: All
On behalf of Brii
Observation:
Right now in Nexus when someone conquest a point of interest like a city or a village or a safe point, pop up a window with the 3 kind of safe box who you can get based on your progression.
Consequences:
This pop up window slow the game experience of players, specially players with old phones since the game isn't optimized and work sometime bad on new and expensive phones, players with old one struggle more and risk to get burned cause that time laps of lag.
Suggested Solution:
Since the rewards are fixed based on progression, make possible to players with light mode / ultra light mode skip that pop up windows, or totally remove it for everyone.
Observation
Jungle Gems animation is nice but sometimes it takes long and need multiple clicks every time
Consequences
When we are playing we just need to get it done especially when its close to reset.
Suggested Solution
- Add "Skip animation" option to Jungle Gems
State
645
On behalf of coldgirl10
Consequence: players might struggle with stamina as its needed for a lot of stuff, would have to spend biocaps to buy stamina which is not a good thing to do.
Suggested solutuon:Add more epic heroes that provide a stamina discount when performing atacks or rallies in the same manner as travis, could also make an event like the travis one. ```
State:all states
Observation: Dead weight
All states have a ton of accounts that have been abandoned and left to,weigh our stats down from being in active for 100 days to much more .. full alliances that are full of inactive accounts that are locked behind an āapply ā in enter and dismantle the dead weight..
Consequences: improper matching
Due to these unused accounts we are matched not based on actual activity but on total number of playersā¦many states face states much more active but matching in total BP due to these unused accounts dead weightā¦
Suggestion: 1) Game allow and āapply only ā alliance without active players for 3 months to open them up to be removed from the state and dismantled..
2). Any accounts inactive for 6 months or more would automatically be removed from the state placed into stasis until and if the player returns.. letting the states power be truly reflected..
We all have old players that have stopped playing, very few return..but the account sits there⦠how many alliances abandoned and blocking paths to centers that we need to take down or move around..
Older states have many more of these but younger states are being effective too..
With merging we not only gain the active players from both states but double the inactiveā¦
Observation:
If you attack a settlement and your march is lost, meaning all troops die or are wounded, it says: Massacre
Consequences:
You don't see how many troops you have killed on the enemy and you can't know if you can defeat him with 2 more attacks or not.
Suggestion:
Removes the massacre and always shows a normal battle report so we know how effective the attack was.
State: all
Observation:
trap lasts 30 minutes
Cosequences:
Players who don't have much time miss out on points. Players don't want to spend 30 minutes just opening and joining rallies.
Suggestion:
Shortens the trap. 10-15 minutes are enough.
you can lower the trap rewards from the point requirements so that it is balanced
Posted on behalf of aridint
Observation:
There is no way of acquiring Optical Storage Boards for none-low spending players
Consequences:
Space shuttles are a feature many won't get to upgrade.
Suggested Solution:
Allow weekly conversion of Luminous Fibers to Optical Storage Boards.
Observation:
Stop scamming players when it comes to unlocking items in game with different fragments and hiding behind false advertisement within bundles.
Example: the new T-800 Legendary hero or the bundles that show a specific tank on the photo but provided a different fragment.
Each and every new resonating hero you come up with a new Ponzi scheme to screw players. Whether itās the bundles for the T-800 being separate from the fragments needed to unlock the hero, or hitman not being able to be upgraded after the event completed etc.
Cosequences:
Everyone already knows you all are con artists with the amount of items needed vs the amount of items provided, you donāt need to continue to add on to your schemes.
Suggestion:
Stop screwing players and continually changing the way items need to be unlocked or upgraded
Reminder to Please keep this channel for reporting feedback onlyā¤ļø
On behalf of Griff
Observation:
Current matchmaking of Nexus Event frequently places small and mid-level alliances against significantly larger and more powerful alliances. This results in heavily unbalanced matches.
Consequences:
Uneven matchmaking removes the competitive balance that makes Nexus enjoyable. Smaller alliances often feel discouraged, lose motivation to participate, and may disengage from the event entirely. Over time, this negatively impacts alliance morale, teamwork, and overall player retention.
Suggested Solution:
Revise the Nexus matchmaking system to prioritize fairness by matching alliances against others of similar rank, size, and power. Considering active participation levels, not just overall power, when creating matchups. Ensuring that matches are competitive rather than one-sided. By implementing these changes, Nexus will become a more balanced, engaging, and enjoyable event for all alliances, regardless of their size or power.
š¼ 4 š½ 0
Just a reminder this channel is for reporting feedback only. If any feedback would like to be reported or discussed in detail please visit the #šļø±feedback-discussionchannel.
Observation:
unable to log into game.
Consequence:
not able to advance in events.
Solution:
fix the game/pay your electric bill? š
Posted on behalf of udham9363
Observation:
Apex Arena was replaced by Storm Arena
Consequences:
Apex allowed to hit same opponents for a big amount of attempts as a way to test marches and TA combinations, this is not possible in Storm as it's rank based opponents only
Suggested Solution:
Replace Immortal Arena with Storm as it's practically the same, and bring back Apex!
submitted on behalf of French Baguette #560
Observation:
The new Alliance Battle Power mechanic in Reservoir Raid has become frustrating and annoying for many SoS players.
Consequences:
Players once enjoyed Sundays for the Reservoir Raid, but the new matchmaking system has made the event frustrating. Now alliances are paired solely by battle power, which creates unfair matchups. For example, one alliance may consist of a balanced mix of rally leaders and joiners, while their opponent is made up entirely of maxed players. In such cases, the first alliance cannot even dislodge opponents from buildings, no matter how many rallies they launch, sometimes two or three at once. What players really want is fairer matchmaking.
Suggested Solution:
Matchmaking in Reservoir Raid should return to the old system, where it considered each playerās strength (behemoth, plane, pets) instead of only alliance power. Bringing this back would give players hope that SoS still values them, whether they play F2P or P2P.
On behalf of sashimiru
Consequences:players using everything theyve saved up for points and spend money to get more stuff to use, barely making it to the 50-100 top rankings, And when they have the rewards not being nowhere close to what they used to get there. Could make the player feel less motivated to play the game
Suggested solution: make the ranking rewards better, compress the rewards closer to the top rankings instead of making it such a huge rank disparity```
States:all states
Please for any chatter with any dear friend use the channel we have #š§ļø±general or #šļø±sos_discussion
Posted on behalf of Wika
Observation:
Redeem bag of Arcraft Carrier contains limited ammount of Redemption Options for Air crafts every week
Consequences:
It is annoying that players do contain large ammount of Material from the Air crafts which are maxed which remains wasted as they can not consume it even through exchange of fragments. The ammount of exchangeable fragments are limited which required revision as weekly rate of redemption is too low and it require too more time to use the items ultimately
Suggested Solution:
The Ammount of Exchanges should have to be limitless
The Ammount of Exchanges should be enhanced and time of refreshment should be on daily basis rather then weekly basis
Posted on behalf of scubajm
Observation:
Redeem bag contains limited ammount of Redemption Options In Behemoth Redeemption Bag
Consequences:
It is annoying that players do contain large ammount of Material from the last Behemoth which remains wasted as they can not conwume it even through exchange of fragments. The ammount of exchangeable fragments are likited which required revision
Suggested Solution:
The Ammount of Exchanges should have to be limitless
If the ammount is Limited it should be refreshed every day or in a specific day every weak least
Observation:
you made an event full of bugs, tested it, and released filled with bugs replacing an existing event that was actually useful for testing, and removed every aspect of the existing event, to make it exactly like a second event we already have.
Consequences:
There was a decent event for testing marches, without having to give each other wounded.
Solution: bring back apex, we already have a three march event. And there's tons of bugs somehow.
Observation:
Gathering tiles have been neglected for a long tine (since the game's launch), especially for older states. Farming nodes provide such a tiny amount of RSS that they are almost useless for anything other than getting points in events, and even then it is such a low amount of points for the events that they almost doesn't matter.
Also Max/lvl 9 Gathering tiles only allow/need 90K troops, having higher lvl Gathering tiles, allowing for a higher March cap to be utilized (most have a March cap of 250K-400K now) is an easy addjustment/update to this. (This will also make the Kill Event more interesting)
Consequences:
Gathering RSS from Gathering tiles is more or less useless and rarely done, any other method of getting RSS is better (Killing infected, stealing from other players ETC), and Gathering has never received any sort of update since the very beginning of the game.
Suggested Solution:
Create Gathering spots of higher lvl (10-15/20)
Observation:
Nexus running on the same day as Capital Clash
Consequences:
Members miss out on nexus or have to leave Capital Clash.
Suggested Solution:
Don't do it on a day that clashes
Observation: the background soundtracks for the game has changed overtime. Although new background musics are fine but the original and old soundtracks were far better than what we have now, the game has a pleasant impact on us when we started SOS, the music we had that time gives us a undescribable great and pleasant vibes.
Consequences: Most of players have turned off the background music because they don't want to listen to the current background music as it doesn't give players the vibe they want. Background music is core of the game, it gives players the happiness, thrill and enthusiasm during fights or intense battles. It also gives players a sense of comfort and they remember how they started the game.
Suggested Solution: bring back some of the old soundtrack - especially 'wilderness daytime'
Give players options to toggle/choose the sound track of background music according to their taste and choice.
State: all
On behalf of Loco
Consequences: Players are confused and there is no clear understanding of the structure of the event.
Suggestion: It is important to provide a more detailed description of the event, rules, and battle structure. This will make it easier to understand the event.```
Posted on behalf of Cannon/Lion0001
Observation:
State Mergers are showing some flaws which should be adressed for a better game experience
Consequences:
It is frustrating for SOS players that some states are getting multiple mergers where as a lot of states with low activity are left stranded and it leads to them losing interest and likely quitting. A balance of state mergers is missing between whole State Map which is creating an imbalance amongst states and many players are leaving states which is leading to loss in activeness across many states
Suggested Solution:
- Strong States should be merged with weaker states to prevent an imbalance of power in those state groupings. Two leading states shouldnāt ever be considered for mergers together.
- State mergers should be switched amongst states who get merger and who did not got merger last time to have a better opportunity for everyone.
- State mergers should use the activity level of a state to determine if a state merger is needed.
Posted on behalf of ćāāāćŲ¬Ų§Ł
Observation:
Nexus got to passive after the last changes with no points for attacks.
Consequences:
Players got bored and its harder to get points without getting points for attacking settlements.
Suggested Solution:
Give Nexus the same limits as that SvS has so you can still make points for attacking settlements.
State: 116
Posted on behalf of Dazz
Observation:
We have a lot of items in our backpack we can not recycle.
Consequences:
It makes players frustrated as you see items in your back you can not use but also can not recycle. Example: Hitman frags, terminator frags and a lot of decoration items as statue cards and more. Also items from events 3 years ago like Martha's knitting yarns.
Suggested Solution:
Make it possible we can recycle those items more so we do not have useless items in our backpack.
State: 826
Battle Royal:
Observation:
Chest rewards have been massively reduced.
Consequences:
It's almost not worth spending time playing Battle Royal anymore, as the rewards were abysmal this time ā and that's even in solo Battle Royal! My worst result out of 4 characters this time was a single, lousy chest. You can't be serious, are you?
Suggestion:
Strengthen better rewards, because you're losing players faster and faster, and the churn spiral has already reached its peak. Players who leave the game are spending their money on other games.
Posted on behalf of Xno Coug
Observation
The player seems to be having an issue with jungle gems, he's having to drop out and then return to use pick to remove tile once found using search. it will not clear the tile he's has found with the gems unless he do this.
Consequences
Not enjoying the event and do not want to keep doing this.
Suggestion Fixings this would guarantee enjoyment and the continued playing the event
Observation:
We have too many infantry and hunter resonance heroes.
8 infa(including special ops)
7 hunter(including special ops)
6 rider(including special ops)
Also, to add to this, we have 4 exclusive berserker heroes(5 if you count Lara Croft)
Of these 5, 2 are infa, 2 are hunter and we have 1 rider
For resilience (including Hitman)
2 infa, 2 hunter, and 2 rider.
For control:
2 infa, 2 hunter and 1 rider
For special ops(Hitman and Lara special ops included):
3 infa, 2 hunter, and 2 rider
Consequences:
Control has a rider hero that is 2+ years old and the only way to fix that is to get a special ops hero to replace him, which is expensive for many/most players. Same with berserker. The hero for berserker is almost a year old. Now not to say we need a brand new hero to replace the berserker hero, but we need a regular resonance hero that is available for all players to get to lv4 and get skills upgraded for free or for a low cost($100 max).
Solutions:
A. Add a new control rider hero to replace Leon that everyone can afford for free or for max $100.
B. Make it available for low spending players to get a special ops rider hero(example, for dice event, make one frag cost like 2000 or 3000 coins)
C. Bring back the resonance hero store and let players upgrade resonance heroes again. Do not make us spend money just to get regular resonance frags. Let's us buy them with biocaps, similar to the regular value voucher store
States:
All
Observation:
Upgrade Crystals don't have an explanation for what they are.
Consequences:
You don't know what they upgrade.
Suggested Solution:
Just write what they upgrade. Very simple.
on behalf of a player
Observation:
The Capital Clash event currently lasts a minimum of 4 hours, extending up to 8 hours in some cases. This is followed by Nexus on Saturdays, resulting in highly demanding weekend schedules for players. Additionally, the overall number of events and tasks continues to increase weekly, adding to the pressure.
Consequences:
The excessive duration and stacking of major events during weekends place an unreasonable burden on players. It reduces the ability to balance gameplay with real-life responsibilities, leading to fatigue, frustration, and declining participation. Instead of being enjoyable, events begin to feel like chores, which negatively impacts player satisfaction and retention.
Suggested Solution:
Reevaluate event scheduling to make it more balanced and sustainable. Avoid overlap of large-scale events such as Capital Clash and Nexus on the same weekend and Limit the number of concurrent or mandatory events to prevent player burnout. By implementing these adjustments, events can remain competitive and engaging while still respecting playersā time and encouraging long-term participation.
5š¼ 0š½
On behalf of chiefty
consequences: To include players are forced to use bios on stamina for Nexus due to no reserves of stam packs due to overabuse of continuing to release Nexus back to back instead of having another filler event that requires no stam.
Suggested solution: give more stamina in fiend rallies,intel kills and just overall upgrade the limit of stamina from 200 to more.```
States:all states
Observation:
The vehicles in a rally are selected based on the highest score. However, since the purple vehicles are easier to level up, they often have a higher battle scores but significantly weaker attributes.
Consequences:
This results in my Gen 2 vehicles staying in the garage, and a battle then looks like in the screenshot.
Suggested Solution:
The vehicles from the rally leader should be used for the battle.
States: all
On behalf of josephine-odds
Consequences: takes way too much time than its supposed to.
Suggested solution: Revert back to before the update so the list of players doesn't close after promoting or demoting a player.```
States: all states
On behalf of Chiefty
OBSERVATION
The current system for Tempest Arms Auction/Trading needs improvement.
CONSEQUENCE
Players are not satisfied with the current format
SUGGESTED SOLUTION
It would be nice instead to limit the Tempest Arm to the Players State. Also to have the Arm set at a fixed rate. This way it does not impede the goal of devs, but rather allows for a win win, on behalf of Players & Devs
STATES
ALL
Observation :
Nexus is still unfair about matchmaking, not interesting as game play and taking time too much.
Consequence :
The majority people don't like to play it.
Suggestion :
Shorter the Nexus, and do a better matchmaking. Or just stop it.
Observation:
Nexus matchmaking gets worse with each event and the poll for nexus was not clearly found out about for players to actually have a say.
Consequences:
Players struggle to get minimum points with the seeded matchmaking making attendance for smaller alliances harder.
Suggested Solution:
- For voting within the community space on events that affect actual game play push system mail to alert people it is there to get a better uptake on these votes.
- Whilst matchmaking is unlikely to get any better with these events at least make it more competitive by bringing back the faction Nexus. Nexus faction was still seeded yes, but it was in the factions best interest to get activity from all alliances.
State Number:
685, ALL
Observation:
Fishing Challenge nothing to appear in past 3 months
Consequences:
Player that excited when event comes back, now fate says otherwise that event will not appear soon or later.
Suggestion
When it still exist in game folder, why not make it once per month or once per two months or once per seasonal, I need this transparency for this fishing challenge event, dont be screwed because of nothing to release
Observation
Lightbringer League finales during transfer week AGAIN, like why do you knowingly screw us over?
Consequences
People planning to transfer loosing rewards..
Suggestion
DON'T HAVE IT DURING THE TRANSFER WEEK; its not hard..
Like you did it 3 months ago, why are you doing it again to screw people over, enjoying yourselves are we? like comeon get a grip..
Observation:
Looks like there are only a fracture of the tanks in the mech Initiative now.
Consequences:
i nearly bought without looking, but now it's useless if we can't upgrade the ones we need.
Suggested Solution:
Put all tanks in the chests
States: all
OBSERVATION
Alliance Showdown rewards are grossly outdated. They are virtually useless for probably 75% of Players, if not more.
CONSEQUENCE
It is another game "aspect" that adds to dissatisfaction for Player base.
SUGGESTED SOLUTION
Please take a day to upgrade the reward store in Alliance Showdown event.
STATES
ALL
Observation:
Jungle gems idle sometimes interuppted their sleeptime and their sleep time sometimes not more than 8 hours because of idle waiting time
Consequences
Player felt losing idle during wake up from 8 hours or more sleeping time, or decided to ruin their full sleep time just for claim jungle gems
Solution
Extend Idle from 6 hours to 12 hours (but Bomb/Rockets/Firecrackers/Chisel can be stack more than once) not just Biocaps or Magnify, so people can fix their sleep time than sudden wake up with alarm just for idle either they will excited what idle inside after wake up from long sleep time
||Optional: Reduce Biocaps probability just for Dice gems||
On behalf of karma
Consequences: f2p players canāt possibly get all the quests complete
Suggested solution: change the requirement to a f2p friendly quest```
States: all states
Observation: With the removal of Apex Arena, players no longer have a dedicated place to test and compare their marches in a competitive setting.
Consequences: This limits alliance members from practicing strategies, improving troop setups, and learning from each other in a controlled environment. It also reduces opportunities for training and growth within alliances.
Solution: Introduce a new feature within alliances ā a āTraining Roomā where members can challenge each other in 1v1 battles. This would allow safe testing of marches, encourage teamwork, and provide a replacement for the lost practice opportunities from Apex Arena.
On behalf of cheifty
Consequences: most players cant upgrade the hitman or/and lara as much as they could if we had a 1:1 conversion ratio,
Solution: change the conversation ratio of resonate frags to hitman,lara and/or any future resonating hero frags from how it is currently to 1:1```
states:all states
Observation: Banners always being annoying, sometimes your friend will not be friends anymore because of excessive banners
Consequences: Some players went annoyed for banner, include your friends, can be annoying for some mini games they played (Merge event also will annoyed)
Suggestions Solution:
Remove State Broadcast (banner) feature in MIGO Chat, or add Mute any announcement (except Fortress Fight/Capital Fight/Alliance Chat) every banner or Tempest Arms UR announcement will not be announce once it turned on similar when Attack/Rally will not popped up
State: All
``observation:
- 5 years ago, general legendary fragments were highly sought after as time progressed this item has become worthless. It's still valued for it's original price which is a laughing joke š¤£
- Heroes have changed their upgrading format but this item has not been updated in VIP!
Consequence:
- Generation 7-12 can no longer use general legendary fragments to upgrade their rank like it was prior to this dumb limitless hero change.
- There is ZERO significant value for this item to remain at its original cost in a gen 23 state.
Suggested Solution:
Implementation of all listed below would encourage players to once again seek after and obtain this item.
- Introduce a general limitless capsule.
- Introduce a recycle/conversion feature (no limit) to exchange general legendary fragments to general limitless capsules.
- Provide players negatively effected by the generation 7 to generation 12 the ability to convert old fragments to the same hero (include gen 7-12 potions as well)
State number:
All of them``
On behalf of Michael
Consequences: Big, unused statues are left sitting in the backpack without any purpose, creating clutter and frustration for players who canāt make use of them.
Solution: Important statues provided during events should be recyclable into alternative rewards, such as tickets or other statues/skins. This would give players flexibility and ensure that event rewards remain valuable even after maxing out.
states: all states
On Behalf of- Omega Nebula
Observation:
I'm writing to propose some improvements to the collections room organization. While I appreciate the recent additions and efforts to improve sorting, the current system is struggling to keep pace with the growing collection size. Finding specific items, such as relocation effects, currently requires extensive searching through vast collections. This is inefficient and significantly impacts the player experience.
Consequence:
The current search process is not only frustrating but also detracts from the overall enjoyment of the game. Spending several minutes searching for an item that should be easily accessible within 30 seconds is unacceptable, especially in a mobile game where players value their time. This inefficient system discourages players from actively engaging with the collections, impacting gameplay and potentially affecting the game's economy.
Suggested solution:
To address this, I would like to add my recommendations for implementing a more robust search and filtering system. This could involve creating dedicated sub-libraries for each item category, allowing players to quickly locate specific items. Alternatively, a comprehensive filter system could be implemented, enabling efficient searching within the existing structure.
Furthermore, several other quality-of-life improvements could enhance the player experience and streamline gameplay. For example, implementing instant collections for all items (not just event-specific ones) would significantly reduce search times. Adding auto modes (where feasible and at no cost to players) would provide additional convenience. I even propose exploring the use of bio-caps as an alternative currency for certain in-game transactions.
Posted for a BarnOwl2525
Observation: Certain events are open for just a short time which makes it hard to participate due to real life commitments and timezones
Consequence: Players are having a hard time being able to participate in these events
Suggested Solution:
- Annihilation event should be open all day
- Alliance hall should be available 2/3 times a week because of different time zones
- Azurtane heist should be improved and open for 2 days
- Flash Duels should be open for 3 days
State number: All
Observation: no storm arena, or apex, just lightbringer. Consequences: no way to test marches without getting wounded.
Suggested solution: bring back apex, it was a good event for testing marches, BRING APEX BACK.
on behalf of Stayincalm
Observation:
The intervals between events are too short and the events occur too frequently.
Consequences:
Many players, including my alliance members and people in my state, are often complaining and feeling exhausted because they have to invest too much time in the game. While it is nice to receive rewards as F2P players, but the current event schedule makes the game too time-consuming.
Suggested Solution:
Reduce the frequency of events and allow more breaks between them, similar to how it was before.
State: all
On behalf of Pro
Observation: Player has observed that the estimated reservoir raid scores are highly inaccurate in comparison to the final score after recalibration.
Consequence : It seems the estimated score being almost 2 times less in power is redundant. What is the purpose of the estimated score if it is so wildly different from the final product?
Suggested solution : Remove any and all hidden factors. Be transparent and alter the algorithm to show the correct score from the main page through registration. Itās difficult to build teams when we donāt understand how the score is calculated.
Posted for Miss_GROOVY
Observation: Some Players have alot of collab hero fragments, resonating hero fragments and normal hero fragments that they don't need due to the hero's being maxed already
Consequence: Players backpacks are cluttered with all kind of hero fragments that they have maxed out already
Suggested Solution: - Give players the chance to either give away their fragments to players that still need them or let them sell the fragments in the trade like it's possible with the tempest arms, cards, etc.
State number: All
Observation: heroes in story missions stop auto playing about every 4th mission because you're auto guide system is somehow broken after years of it being in the game. Also takes an hour per new character.
Consequence: I have to actively play even while set on auto on a game function that's been in the game for years. I'm guessing others do too. Have to be in game doing nothing else for an hour per character.
Suggested solution, eliminate story missions, give free frags in a different fashion, speed it up somehow, or maybe fix your broken code.
Posted on behalf of s121luk977
Observation:
The updated speedups shows the amount required to a complete finish while before it was -1 minute.
Consequences:
Players sometimes want to have the troop training to be done and on standby mode ready to claim the troops for a task rather than in the slacking sleeping state after claiming the troops
Suggested Solution:
Bring back the speedup timing to -1 minute as it was before
Observation:
This has been asked for many times in the past, adding dino to effortless progress.
Consequences:
Dino is very expensive to upgrade without it
Solution:
Add it to effortless progress. Start at 35% if you must instead of 50%
States
All
OBSERVATION
Players would like for the streamers to return, as before.
CONSEQUENCE
Player base easily moves outside of the State of Survival game environment, without an interesting & entertaining aspect to the game.
SUGGESTED SOLUTION
Bring back the in-game steamers.
STATES
All
On behalf of a Player
OBSERVATION
States that are over 5 years old, should not be spawning Fiends that are under level 5-
CONSEQUENCE
Level 1-4 fiends are an unnecessary addition to the map.
SUGGESTED SOLUTION
as follows
Per person visible on the state map
-
6 level 30 zombies
-
5 level 29 zombies
-
4 level 28 zombies
-
3 level 27 zombies
-
2 level 26 zombies
-
1 level 25-1zombies
-
6 level 8 dreadbeast
-
5 level 7 dreadbeast
-
4 level 6 dreadbeast
-
6 level 6 fiends
-
5 level 5 fiends
-
1 level 4-1 fiends
When one gets killed
Another one instantly spawns
Posted for SHADY
Observation:
There is a small amount of way and also that way have a low soft-cap available for get points to small players, compared to the problematic situation of the matchmaking
Consequence:
Players even if try to think about and apply the best strategy who they could use in some situation are restricted by the that limited amount of options, when they come in a round where a lot of enemy are too much stronger so they are gatekeped from try to get points and enjoy the match without talking about the chance who is a 100% loss from the start caused by the unfair matchmaking and that would deteriorate the game experience of the players.
Suggested Solution:
Improve and value new way for get points in Nexus for the single players ranking and adjust the soft-cap number of points who it's possible to get from the actually option (value to revamp them too).
Improve the matchmaking function, giving value to single players and they're real strange instead just the simple global battle power could could mislead the system into thinking some with less battle power it's weaker, cause even a 5B of battle power could obliterate a player with 50B of battle power if the second one have just fake numbers boosted by something who doesn't get considered into the fight.
State number: All
Observation:
Leon is at least 2 years old and the only control resonance rider hero.
Consequences:
He is outdated and weak
Solution:
Add a new control rider resonance hero
States:
All
Posted on behalf of Heisenberg
ā¾ Observation:
When collecting alliance gift crates need to wait too much to get "claim all" option.
ā¾ Consequences:
Need to click one by one on every single gift so it won't expire.
ā¾ ** Solution:**
Add claim all after there are 10+ gift crates.
ā¾ States:
All
Posted on behalf of Robi
Observation :
I mean how hard it is to make a fair match in RR? I have had enough of this RR matching. We have lost 9 RR in a row to much much stronger teams.
I have made a complaint about this after every RR, so 9 complaints! And nothing has changed. Why did they increase our RR score 2 times? And why donāt the opponents have the same strength as us if they have the same score?
The recalibration is confusing. Initially our score was 18 million and then recalibrated to 37 million.. how are they coming to this number?
Consequence:
I am quitting the game. We are consistently being mismatched with teams far more powerful than we are! Itās not fun playing against teams that we canāt compete with!
I have spent over $100k in 5 years on this game and i demand a little respect.
Suggested Solution:
No way should a rally lead with 27 mil troops get burned in the first min by a solo attack from a random guy from opposite team. Or half of the match have 0 points! Remove the recalibration. Give us fair matches.
on behalf of a Player
OBSERVATION
Battle Reports do not show the details when it is a "MASSACRE"
CONSEQUENCE
Players are unable to see how the can accomodate their marches to better their chances of success
SUGGESTED SOLUTION
Make battle reports avvailable for all battles- including "MASSACRE"
states
All
Observation:
few of us write down the date and time a character is created. Sometimes a character is created to get information about a new state before a transfer event or when we want to change alliance. Sometimes a character is created by mistakes. Those characters are often not played with. The list of characters are often too long to manage. To delate them you have to have their creation date and time (few of us have it) so they remain to clog up the list of characters in our possession.
Consequences:
a myriad of dead characters scattered across the various states, with a useless waste of energy needed to manage them (servers and gaming platforms, too).
Suggested solution:
With the FunPlus account we should manage our account profile; name what is our āprimaryā character and then, from that site, manage all our secondary characters (for delate them with greater simplicity if they begin useless).
States:
All
ā¾ Observation:
Update messed up old special event resonating heroes. They are not shown anymore on hero rooster (only if You change filter), and cannot be linked anymore.
Marches are messed up, because the heroes on auto select are those linked to outward expeditions - You have to adjust each group manually.
ā¾ Consequences:
Select each march manually or probably stop playing
ā¾ Solution:
Fix special event resonating heroes - We have payed for them
ā¾ States:
Dunno
Observation:
Whenever there is maintenance, we get bad rewards
Consequences:
Players get upset at getting rewards they no longer needs
Solutions
Give us plasma, parts for vehicles, crystals, etc as compensation instead
States
All
Posted on behalf of Barn Owl
Observation:
Explore missions are very time-consuming and monotonous.
Consequence:
Itās common to spend an unnecessary amount of time on explorer missions. Even the fastest speed available isnāt enough.
Suggested solution:
Add full automation. Giving the explorer a 4/5x speed. And the ability to auto select the next consecutive mission so that we can let it run by itself while we are busy.
On behalf of Sir Lewis Hamilton
Observation
Recent collaborations with franchises like Teenage Mutant Ninja Turtles, Hitman, or Terminator have been successful and managed to engage a lot of players in State of Survival.
Consequence
The community has actively participated in these events, and thereās been a clear increase in activity, showing that these types of collaborations work and draw attention.
Suggested solution
To keep building on this success, it would be great to have a collaboration that fits better with the core pillars of the game: survival, strategy, logistics, and teamwork. One idea is Formula 1, since it naturally brings in elements of speed, optimization, and alliance competition. An event like a āGrand Prix of Survivalā with convoy races, pit stop mechanics, and themed cosmetics could be an original way to innovate, attract new players, and give the game a fresh touch without losing coherence with its post-apocalyptic setting.
Posted for eli
Observation:
Fishing challenge has not been launched for quite a few months.
Consequence:
Players are extremely sad for not having an enjoyable event like fishing, It so friendly for f2p, p2p and everyone, it's really a very good event and supporting players on materials as well keep players engaged, but due to not having it for months, players are disheartened and their interest in game is fading.
Which will ultimately impact on players base as well players engagement.
Suggested Solution:
Implement fishing event as recurring event on fortnightly basis.
(without any alterations, change or adjustments on it but keeping as it always been without nerfing it)
Fishing challenge should be independent event scheduled fortnightly.
State number: All
Searching for a specific fish is time consuming
Consequences:
Players fingers and brains are very tired from the thousands of taps and quickly scanning for that specific fish or quality of fish.
Suggested solution:
Add a search function to search for a specific fish or quality of fish (genetic recombination have this for orange ability)```
Posted on behalf of chiefty
Observation:
The Pearl Shop recently increased the pearl currency cost for certain items, including Formation Crates and Hero Statues. Additionally, the option to choose a specific Hero Statue has been removed. Most importantly, if plasma is 1k pearls then let it be 1600 or 1800, NOT 1400.
Consequence:
These changes make players feel unheard and undervalued. Instead of feeling rewarded, players are now discouraged due to higher costs and fewer choices. This may lead to decreased player engagement and satisfaction.
Suggested Solution:
If new content or items are being added to the Pearl Shop, consider reducing prices or maintaining previous options (such as selecting specific Hero Statues) to preserve value for players. Transparent communication and fair pricing would help rebuild trust and encourage continued support for the game.
States: All
Observation:
Players are not able to buy old MIGO skins to complete their old set.
Consequence:
This leaves many players with incomplete sets, which means they miss out on collection bonuses and feel their earlier effort was wasted.
Suggested Solution:
Add Custom Skin Crates for HQ skins, march skins, frames, and titles in the Pearl Store(or any suitable store) where players can buy multiple crates and select the old MIGO skin they need to complete their set. This way, players have more control and can finish their collections without random chance.
State Number:
All States
On behalve of ŠŠ¼ŠøŠ»Ń
`OBSERVATION
About 6 months ago, the event āAdventure of Petsā was added to the game. Later, it was removed, even though it was profitable.
CONSEQUENCE
Currently, pets are difficult to upgrade, especially for free-to-play players.
SUGGESTED SOLUTION
Bring back the Adventure of Pets event, or at least make it available a set number of times per month.`
States:
All states
Observation:
There is a big gap in the choosable migration rating limits between 700M and 1.35B.
Consequence:
Many players cannot transfer because Govs have a limited options they can choose. To get the right state balance 700 M is too low, 1.35 B is too high in majority of the states.
Suggested Solution:
Add more options between 700 M and 1350 M.
States:
All states.