#🐞︱bugs-discussion
1 messages · Page 26 of 1
Thanks now i can see the event
Went to bed safely in nexus, just got woken up to notifications that I was under attack, login to find I just got zeroed from SvS. What the heck?!?!
Old bug... They said they fixed it🙈🙈🙈🙈🙈
Tap tap 
Is it possible that you are on the enemy state?
Your not dumb, it's an honest mistake 
restart game
🙄 OK
Hi everyone. SvS has been great today actually 😁. What hasn'tbeen great was the nonsense game message wheni i wanted to relocate in the Red zone when SvS has been over. I almost got zeroed because of this stupid delay. Why are there These messages and could MODs pls set a request to deactivate them pls? 😊
Some of my alliance were delayed in relocation because of the nonsense red zone messages
This only manifests more for All of us to switch to F2P if we don't even get basic safety
Tag a mod
Do i have too? This chat seems to be dead🤔
You can tag a MOD, they will come sooner or later
I understood you the first tine
<@&628563208164081690>
That too
But i only wanted to tell All of you that we are done. This instable power play. This game things that got our enlistments full again. We are done. The game won't get a dime any longer. Happy F2P everyone. MODs. If you have the power pls tell Devs they are close to getting zero like us any longer
And i don't have Screenshots
It was a few seconds away
Hey devil, the message is rather annoying I agree, you’re welcome to create a feedback regarding it in #📋︱feedback-reporting , the format is pinned in the channel
I don’t understand this part, did you get zeroed?
I can't do that because the event happened seconds. I don't have Screenshots. I was trying to rescue members and myself
And pls. That is never about you MODs
You are doing the best Job you can
There is some message in-game when you want to relocate in the Red zone. That delays the relocation time.
I am sorry i don't Screenshot it. But i was reacting only at that time
You don’t need screenshots to make feedbacks it’s okay, I’m just busy at work, if you like I can type one out for you and send it to you in dm?
Yes that would be great. The conclusion is mainly to deactivate messages when HQs are in the Red zone😊
Thanks a lot
😍
WE Had Update, now i cant even try to Change the Pfp. Every time i click on a Pic, IT Close the Menü or the whole Game. I tried now 7 Times, im Not coming until "submit"
Dont say that i should contact Support and send the Pic. Last week i already Had to contact them, again because the rewiev didnt happened.
Earlier IT was qs never a Problem to Change the Pic. Now WE have to contact Support every single time?! This cant BE the solution...
post it in #🆘︱sos_discussion too 
You do that
Sos just fk up Even using 2 types of frags
Should be only 1 for all heroes
Check your dm please
Why is it that when I accidentally send a recon on the man in the shield, the game crashes?
Is this some new way of defence?
Hello, has this happened before? 
When I called off the march center
But the game crashing on svs is already a tradition
You can write about it herehttps://discord.com/channels/555639568053829632/1229859341054775326:pleading_face:
I'm just rather interested to know if this has happened to anyone else
BTW @grand bloom how do I add myself to the russian chat?
You need to pick a role on the server😊
thank you
STUCK AGAIN. FIX your crp already
Hey there.. try not to put the joker...
thankyou 🙂
You is stupid
Delete your post
No need to share something like that
The less they know the better because now you ruined it if they have access to the logs of msg
how will others get to know
Not from sos dc, there are plenty other sites that do that
I know it's Joker box + Alarm buff... but Joker works most reliable on a speed run, where you also use auto skill selection.
I love your consistency of getting stuck while trying to do stuff. Yet you continue to use the same stuff.
Today isn't the day for rank, and you do need to beat the level to get your daily rewards 🤷
<@&628563208164081690>
Did you take an ss
No

This mining tycoon event so far is disapointing
If you wish you can leave some feedback at #📋︱feedback-reporting
Have You made a Bug report 

one might call it bio mining 
What is the diamond package? What exactly do I need to do?!
Just a second, i will show it with a screenshot what you need to do
When you buy a bundle or ' top up '
it will contain some bio caps
depending on what bundle you buy
O thank you
this one has 2500 biocaps
this one is cheaper and has 1500 biocaps
👍🏻👌🏼

Is there no other way?! I'm in a country where you can't buy a package! It's locked for us
The task is buying a package, so i'm afraid not
doesn't need to be with diamonds, it can be with your own country currency
like mine is €
I get barely Bio 



Maybe IT IS Not the country Nut the App? I Had an Other sos App before. There we're No Diamonds. Had to Change to Zombie war Version
We can't be boycotted.
I live in iran
I don't know what to do.
<@&628563208164081690>
You cant even See a Store ingame?
Make a screenshot
We have trouble paying for it in Iran.
I still have not acces to myning tycoon. In settings new graphic is set on "on"...
This game lag in everything is ridiculous !
No fun on playing when half of event time you are clearicg cache, changing wifi to data and still game crashes on half way loading or after couple mins you get back to game.
Hello
Can you show me what you do have when opening the events menu?
If google pay or PayPal are available, you should be able to purchase diamond packages, if still not I can only suggest VPN while I ask around.
That was the most glitched out King of the Hill event I’ve ever taken part in. Chat was unusable, map kept zooming out or in or moving to parts you didn’t want to because the game couldn’t keep up, and the food situation needs to be figured out. I asked a while ago some questions about it and got no answers. Will I get answers today. Time will tell. Do people who don’t assign themselves to a settlement steal food from those who do?
At least you got to play
In 1162 legion 2 started at 3 UTC nobody was online at that time and same for another alliance, only one alliance was on from all 3
They played a solo game 😂😂
Hey Mad Hatter i copied a section where my lovely co-mod explained food distribution so maybe this helps #1185871076840964106 message
And for the leader assigning issue we had a bug report shared today maybe you want to give it an upvote #🐞︱bug-reporting-bot message
If you have any specific questions feel free to ask and i will try to research it for you
Just wanted to make sure you saw this because we've talked about it earlier ✌️
#📌︱game_updates message
more than once
useless
Got to love sos
But it's still week 2 in collab. 🤷
Solo attack on event still works.
Today players played it
There's a cutoff time on Sunday. It has worked, but maybe it's 21 utc 🤔 🤷
It's copy paste of RE / and turtles
Better to open ticket in CS , entire alliance players
Good because it never takes anything to give it a shot. I mostly got my requests. When I explained myself with details, lol
And better to give them 5 stars even they didn't help . 
Just a tip
It's just like horde
You used to be able to open it at 23:55 on final day, then they changed it,, but it took forever for then to say the last opening time available
So much in this game is f-up
In consistency, not just bugs and players happiness about the game
We played it today at 13:30 UTC
After completing KOTH, it was impossible to log into the game. This is not the first time
Good afternoon 😊 Yes, this happens sometimes. This bug is known, but unfortunately I cannot say when it will be finally fixed
never.
Matching is crap again in pow. 4 times in a row a way overpowered opponent. The same team. If you want people to quit this is a good way
I agree with you. This is great feedback. You should create a feedback report here https://discord.com/channels/555639568053829632/1110345161323585606 following the feedback process found here #📋︱feedback-reporting message for this so people can upvote on it or I can help you.
Always so fun to see people complaining about not fair matching in POW.
Yet if they play they are carried into high rankings with strong people only to complain about not fair matching when they play solo 
Hello, could you tell us more about the issue? Maybe there are some screenshots?

we were unable to participate in Nexus. we could not declare war on anyone. always the same error pop up.
Hi! Your building limit was not full and building was connected to your previous tile?
Devs have ruined Nexus again. Just do the last Besiege and the building will be yours. It doesn't matter that you only did 100k.
we have 7/7 buildings and we are connected to building tile 6
If you have 7/7 buildings you should have abandoned some building minimum 1 hour before nexus time to be able to attack other buildings.
For next round there should be limit of 8 buildings if i read correctly the rules.
Was it new building or somebody had owned it already on previous round?
If your alliance besieged most of it and still somebody else got it, then it sounds as bug.
My alliance besieged last 300k from lvl 6 and alliance who had besieged more got the building like it should.
So if this is a case, please report to Help&Support🤗
After ticket is made you can also report here at #🐞︱bug-reporting-bot
We lose connection to lv6 in last minute before finish.
We make more durability like rules say and building should be us.@stoic ibex
So you lost building that was connecting you to that lvl 6?
No
Find, where rules say our durability drop to zero if lose connection.
We lose battle, because lose connection
And make more durability
But you didnt manage to besiege it to end before losing control.
I think it can be connected to that rule number 4.
No, enemy team take lv6 because they are connected in regular time.
But its just guess. If you want answer then Help&Support might be one giving most reliable answer.
I can try ask from other mods too, if they know tho.
But my guess is that when you lose connection you lose the building as well if its not fully besieged.
Why is there no trap for rewards in MIGO is this in all states? Says event not started.
I’m not sure why yours is not showing but mine is showing in 3 different states as active, can you try hitting the repair game option or logging out and back in to see if it changes
I will try now.
Is there a bug with nexus buildings? We have tried to take a city twice but had to start over with besieging (no one has occupied it)
Very frustrated with the amount of stamina used for nexus
Same happened to us, we captured lvl 4 city attached to lvl6, and when we controlled it, it said first occupation is our alliance but it was dropped, today we again had to control it and when we did, lvl 6 city was already gone.
I smell compensations 
Sorry to hear that. Our alliance isn’t as active as it was. We almost had city today little over 110k left. Just tired of starting over with it like no one has touched it
Yeah, it's no good, it should have been like you did more than half damage, you should get control when time is over
That’s what I thought would happen but it didn’t and it happened with checkpoint too. Tbh it’s just making me want to quit the game
Don't add something new even for alliance hall if its buggy! Please help to up vote this bug report >> #🐞︱bug-reporting-bot message
..
Its about new add mini event on alliance hall called "Quiz". No single question/something pop up to vote yes or no in event.
Imagine doin weekly alliance hall event, but the event is bug and whole member alliance ends with wasting time without any single reward, small freebies are still lovely 😢
Hi chief, it's definitely something sad to see that these events aren't tested correctly in the appropriate environments before releasing to live game. Sorry to hear you alliance members didn't get the rewards from the event. Only able to participate once a week and having it lost just like that is awful, you have my upvote!
I'd love to mention about adding another report about that regarding the testing phases must be given more time and not rushed like it has been lately. Hopefully you get compensated for it, be sure to encourage your alliance members to pester CS!
the report was help by mod @karmic sundial 
so i had no clue about the edit
Is there a limit on wild behemoth?
I got it a few days in 1162 before 149 and now in 1162 is gone
It will be gone in 149 too or it's a bug?
MK1?
Mk3
🤷 Maybe it's gone 🤷
In 149 i'm at lvl 98
Didn't pay attention in 1162 but i passed that lvl so maybe there îs a limit?
If that's the case the only way we get to upgrade as f2p is through weekly reedem? 😡
Just like Mk0 weekly redeem or alliance store. But MK3 newer. Won't be in alliance store anytime soon 🤣
i think strategic deployment is bugged with the statue - says i should have 11 tasks - only have 8.
There shouldn't be as it is still new.
Older states still have the daily ones.
Make sure you haven't already done today's daily Mk 3 intel.
If you for some reason still won't have it tomorrow, we should make a bug report to it.
Did you get it today?
nope
Odd, would you be willing to write in-game bug report, take SS for task counting and DM some info such as a ticket report number please?
Question:
Do you have to be connected to lvl1 city or either checkpoint to be able to occupy further cities in nexus?
Define connected?
You don’t have to keep any level 2 cities
Nor all level 4 cities
You need to only border the city you will take
CPs are vital
Level 3 and 6 are important for buffs
Level 6 are not needed to nexus just level 5
Got it.
You need level 4 city to get level 5 city though
But as for connections, from my understanding so far, you just need to keep checkpoints
Mk3 still missing, just login and it's not there state 1162
I see dino intel is going on, was behemoth Mk 2 released only now in your state?
In state 149 it's there
I do have all behemoths in both states
A long time ago can't remember
Judging by the Mk 2 intel, not so long ago.
So it seems like the game picks Mk 2 as it's main behemoth intel instead of having both Mk 2 and Mk 3.
I would recommend writing a feedback as it does seem to be an unfair advantage as you are losing fragments for Mk 3.
I had both intel, this is a far as i got as f2p, passed lvl100 Intel mk3, 1162
You had them both in 1162?
Yes
So you are basically missing only the casual daily (the circle) intel for Mark 3
Yes yesterday stoped showing
heve your tried to do the game repair
I see, let me get back to you, will need to check something.
It's same on PC and android
sipri sometimes i have to do a refresh for some items in the game after 0000utc have you tried that
Looks like max is lvl 100 after that there is no more mk3 for f2p ☹️🤬
After i killed lvl100 in 149 is gone there too
Yeah, mine disappeared after lvl 100 too
Go to Redeem on companion behemoth page, you can convert mk1 and mk 2 materials to mk3 materials
I believe it was the same with the MK0, that it stopped after level 100
You can make a feedback report for it here #📋︱feedback-reporting using the format pinned in the channel or you can reach out and i can help you with it 
I know but i still need those to upgrade mk1 and mk2 🙁
how do you get hold of custormer service in game,(bug issue) huge issue
Hey there Lady H.G, my co mod has responded to you here #🆘︱sos_discussion message
Any way to get past bot scripted responses. Its so broken
I am in repeating circle of scripted replies that make no sense.
Can I dm you about this
Please do
Hi. i have a question. i don't get a red screen when i get directly attacked during Nexus battle. is that a known issue?
I got attacked today and i got a red screen and an enemy coming notice 🤔
Hey there, please make sure to add 00 at the end of your ticket number
Ok. Then i have a not so good issue for me. I almost got zeroed because of it. Strangely enough the barricade of my HQ held🤣
I am not sure how to open a ticket. I have attack reports but no screenshot😅
You can always enter nexus get a screenshot of your hq and put it in your report , then you can report it here of course so we can forward it 😊 even without a screenshot
Ok. Thanks. I will do that immediately😊
Happy to help 😊
Have you tried repairing your game?
The game notifies you that value coins from the lottery event will provide skin tickets and be recycled into them, but they provide only green resource crates
This is false and misleading information and should be changed, I just got fked by it
🤣
Are you sure about that?
You could try
all do considering (see pictures)
But it's never been skin tickets for the coins that you get from spins that you use to buy rewards
Well Lets Report it screw

But screw
You have miss read it
One Value coin can be a skin ticket these are slot coins 
The Value coins are the ones that are used to get the Slot coins 
- I was posting this because of the comment I'm replying to.
- Please show me in the left picture where slot coins are, and what they are converted to. I'll wait.
@cedar robin
- If you read what I wrote when I posted picture, you would understand I know how sos event works. And what item actually gets converted to what item.

Can you please show me what a value coin is?
Well as Your comment was not highlighted as it was alone i thought may you need help with that
These are two different coins you can see. The central coin is Value coin through which we can make spin
Ok. Center coin in that picture is used for spins.
That's a value coin. That goes for skin tickets. (are we 100% sure that's the actual name)?
Now. Show me a slot token.
Ok wait for a minute let ne try
Is that actually the name of the "coin" used to spin the slot machine or are we just going off my picture of the name that says it's the one that gets converted to skin tickets?
And 2
Can you send a picture of a slot token.
You might be looking for a while 😆
https://state-of-survival.fandom.com/wiki/Value_Coin
I have brought our Official Link for you 
I have this help of value coin with picture
So again
Is the in game name, like this picture here. For the item used to spin the slot machine, actually called a value coin, 🤷
Either way.
Slot coin is not in conversion for anything. 😆
NOW, do you understand, why I originally posted what I posted in conjunction response to this player?
No one asked me- BUT-I think the original suggestion to make a Feedback should be done- it may be for another reason than the first reason that the suggestion was made-(By Arcane)
But, regardless- the confusing way a lot of the descriptions are written is cause for , well it's a good feedback anyway!! Arcane, you ought to do one!
again the wording and labels are askew, to put it mildly!
So, there's room for complaint we get rss when half of that item says skin ticket 😆the other half says rss crate 😆
So, need 2 of those to get 1 rss crate and 1 skin ticket 😆
But.......is it Bug related? Lol-
(jk)
Hey,
So yep, level 100 is the cap unfortunately (hit it as well and no more dailies available for me).
Made a feedback based on your inquiry.
Well we can discuss that
what things we need to put
Do what you want. I was only providing info.
Means i will make a feedback and will share in your DM
You have to review and give me a thumbs up or can guide me about the changes
Once its done it will be uploaded for the upvote 
Feedback
Fix the text to match the conversion
Complaint
Items are being converted when they do not have a description they will be converted to resources. Therefore, the item should not be converted and we should keep them for next time.
I have shared the feedback in yoy DM for review
Well its a good idea
Also feedback, and complaint at the same time.
Slot machine should have a 24 hour "shop" after the event, just like how the "crimson shop / festival bazaar" whatever you wanna call it, shop remains open for a while after festival operations ends.
Player wins 90k jackpot 20 seconds before reset.
Animation takes up 10 seconds.
Player has 10 seconds to purchase 90k worth of items 🙈
Such bs.
Well that can be added
I have shared the feedback for your review 
There is a visual error... it says it gives 12 for 1 Behemoth... but it only gives 1.
So the future will be 12. 🤔
Hello Zezo! It’s is indeed a visual bug, it’s showing 1:1 for me
Can you try closing and opening your game again?
I cant post a bug
Hello! Can you try clicking again ? I tested myself and it worked for me. If you want I also can help you to submit the bug report 
Are your private messages closed ?
If so
It doesn't work
I clicked like 5 different times. It would be great if you can post for me.
No private messages not closed
Can I DM you to request the informations there ? 
sure
a sec chgecking my settings
It’s ok
I also could send the message now, if you can check your DMs 
🤣🤣🤣🤣
I lost 20k coins to a translation error
But for sure slot coins should be renamed to the appropriate name
That's bad
There's only 1 conversion that I know of, that's actually nice. The rest are horrendous. 🤣
Sorry for your loss 🙈
every time i try to play it crashes
I can't move anymore
does it happen to others too?
Do you need to bring players back into the game?
I was thinking about my ex!! I hate him..... he deserves this punishment
Account needs to be offline long enough to have triggered 61 day transfer as far as i have noticed.
I tried to search if somebody else has reported about this but didnt find or manage use correct search word.
Have you tried troubleshooting?
can someone tell me, how much mk3 levels available in intel missions ? because today i was not see them in my intel missions
Hello, level 100 is the maximum for MK3, as we noticed 
well and now its gone from intel ? and its not be like Dino intel missions?
It's more like MK0 intel, unfortunately
Yes, and for f2p it is better then not to exchange fragments, but to focus on upgrading mk1/2
There are still events and stores where you can get MK3 materials, but then you have to choose 
#📋︱feedback-reporting message I found feedback on this topic, feel free to vote up 
done
This game do not care about f2p sadly. Im semi-f2p no help with even broken game Good luck ☺️
Did behemoth intel end? Some people getting them still at level 150 and I have not for 2 days
You sure they aren't hidden behind all the extra intel / alliance helps? I've had this a time or 2 🙈
No I don’t have them ):
What behemoths you got?
I’m talking about the new bird behemoth Intel
Oh yeah, that's done for you... As it appears from many others who have also reported this today too 🤪, even more don't really know and just kind of assuming it's over too.
Well at least more materials given for this one than robot. Won’t complain too much
Thanks
says log in but i am logged in. i dont know how to get this to work haha
is anyone counter same issue?
This is only way to get few general resonating frags for free in this game ... so, army of farms🤣
Hi there ! You need to share the post and then go back and claim the rewards 
doesnt let me says log in ( im on pc ) im logged into the main website but it doesnt log me in to that for some reason
Can you go to the page through the game ?
It's the envelope next to your VIP level
i did and doesnt work
<@&628563208164081690>
Hi, I'm not sure what this time, but last time there was a similar event and the support replied that the events and posts in the community only supported sharing operations on Google and Apple clients. There was no share button on the PC (share is the main requirement to receive the reward). I'll try to clarify if there's a solution this time, but if you have the option to log in from your phone, that would be the main solution
I can't raise a ticket using the bot because the ticket ID requires 7 digits, but mine only has 5
Hello please add two zeros (76777-7677700) at the end of the ticket number
alright, thanks 👍
Every few times I attack in Apex Arena the behemoths get removed by the game! When I don't notice it, I lose an attempt. Just another bug that is ignored by devs
It happens in different accounts, so it's NOT related to a specific account
In my battle report I have all the statue skills except for Harvest Sprite. Do you have the same issue?
Got to love data updates right in middle of nexus, half alliance on fire
Yeah, they’re so smart—pushing updates during peak time
it always at 10-14utc
Why am I seeing "building occupation limit reached" in Nexus but other alliances can still get more buildings.
Did you abandon some buildings prior to nexus starting
With nexus you only have a limit of 9, lvl 1 city is default added so 8 cities left
Did anyone get this bag in the escort mission i couldnt collect supply bcos of it
i think its 7 left because we have 8 building with the safe zone, and we cant attack
It's a feature not a bug 🤫, the developers created it so that the behemoths don't get so tired.
Have you made report about this in-game?
If yes, you can also submit a report here at #🐞︱bug-reporting-bot .
Just add 00 in end of ticket number as bot doesn't understand 5 digits ticket number
This happens sometimes, it's usually the tile you tapped on didn't load the packets properly. Try restarting the game and then try again.
not sure what is more of a PITA... creating a ticket or suffering from this bug 😒
#🐞︱bug-reporting-bot message what an stupid reply from CS
😅 so they say its not a bug, its a feature
This bug never been fixed and it's quiet annoying to zoom out again after attack infected in AH or even Joint exercise
It's not normal for me, back to v1.21.xx it still not automatically zoom in when attacking zombies in AH or attack monster in Joint exercise
That would be good topic for feedback, now that CS has confirmed its not a bug.
my report in bug reporting channel been remove, really
can you help me to raise on feedback?
As it was confirmed by CS that its not a bug, it will be removed from Bug bot as well.
That answer wont change even it would be forwarded by bug bot but instead, some real bug might not get fixed because time of a game team goes on check this one.
And yes I am happy to help you rise feedback about this 
I can still see your original bug report. I can write feedback based on that info and then tag you with the link, you can then tell me if you want something to be changed on feedback.
I'm right now walking so will take couple of minutes to get it done.
alright i sent dm to you soon
thank mod

Here please check and let me know what changes you want on feedback.
#📋︱feedback-reporting message
good enough lol, thanks
Good good! 
Find the error…………
I love this game man…………..
But hey most importantly we now can have the frame chat glow effect with any other frame too! Who cares about bugs then 🙂
Top Issue #2: Lara Croft's evolution rules and development cost
We have noticed that Lara Croft's evolution rules could use some improvements and a clearer explanation.
We're working on updating them and will share the revised evolution requirements once the changes are complete.
As for her development costs, both the standard development cost and the cost to evolve her into a Special Operative are the same as for other resonating heroes.
So rest assured, no changes have been made to resonating heroes' development costs due to inflation.
--
they say this but i doubt thats true.
so why do I get this when I search for Lv.8 rss? Not getting it for any other level. Restart didn't help.
maybe you ask why I search for lv 8.. it's because of another bug, that you only get NeSUXX rewards when you actually finish a tile. And because this "game" requires us exiting NeSUXX map every few hours for some random event, I can only gather smaller tiles.
I'd love to read the documentation on the thought process then (if there's any) that led to the conclusion that zooming fully in is somehow better than leaving it be as it always has been.
But for real, it must be a bug, it can't be a feature that anyone with a brain could have deemed necessary.
When I write a bug report, the clueless CS would send me their default "it's your internet connection, stupd" canned message...
CS doesn't know what they're talking about in at least 50% of cases anyway. I imagine chaos and fury like in a hen house every time a notification for a new ticket comes in.
Ha, of course! The workforce got to be zombies! As cheap as it gets and feeding them brains also helps with overpopulation, so win-win 😂
I just discover a stupid thing which is not my problem..
Why ur as big game make another developer make same app same game in another name then now i can't open my account in the real game.. And it stayed in another game and all my friends play sos only me play in frontline war survival..?
Are you stupid enough?
I already bind it there
But in sos after i discover this i can't log in my account?
What to do now i don't know even. After i spend on my account there?
I feel so angry because it
because of the law - some game versions are banned from certain countries, so they make another game verion which is the same game that arent banned in certain countries.
Still i can't log in sos now what to do? It said that they are no account bind to same email
I don't know who to contact and this is big problem
This is not recovery because i already have it open on in frontline war survival. But when i try to open it on sos it said they are not account bind to
thats right
because you have to migrate your frontline war survival account over to sos to play on the sos client
I have all ss and all paid ss also
Yes exactly
You can find me also if you search me in sos now.. But i can't log in it
Only from the app of in frontline war survival
You don't have an sos account it's why you can't log in via sos.
I don't know if they still do but customer service have migrated some accounts from other versions to sos, so you'll need to contact them and see if it's something they can or will do.
I really hope so im confused now i don't know what to do honestly..
I will try to contact customer service
Like you said it's different company name that has bought the license for the game.
They use different server to save your progress that's why you can't use sos app to login.
You can ask customer service if migration is possible or not.
Woow👌
Anyone else seeing the lack of dreadbeasts in nexus
have you been helped in this matter you describe?
I haven't seen or read anything on this, but I'll do a quick search to double check & see if it has been discussed or reported.
I'm not sure if you are still on Discord- But, I had a couple of questions. tag me when you return, if you will please.
I tried messaging you but, you cannot receive messages from outside your Friends List.
I am on now
Hi, can you send me a dm, so we can discuss further, your issue?
I can't message you
unless of course it has been resolved
Not sure if it's a bug but does anyone know why hero gear chief gear are rank so low if they are maxed/mastered? Or why it says improve when it can't go higher?
the Chief Gear can go to Red- that is I beleive hero gear
sorry this is the right one
oic- well the other screen i thought went with or reflected the statement-
But, yes this would be a bug- Let me check why it would say room for improvement- just to make sure
It also appears to me... for a long time.
My gear is apparently SO needing improvement, according to my screen-
this is obviously over my paygrade- I will find someone who knows what they are talking about before i go further... No worries- guess I'll learn wit you wonderful ppl!
@hoary radish Thanks it's not a big deal just curious
okie doke- But I am beyond curious now, as well. Mine are maxed and my room for improvement is staggering....lol
Maybe they are leaving room for more money, I mean gear lol
I will send you. Thank you
I am told that this is the ranking it is referring to this part of ranking-For instance, if you look at the leaderboards for your state, it ranks based on when the player completed chief gear or HQ number.
is it possible for you, to send me a message, I can accept messages from outside my friend list
Thanks
No problemo
Is this supposed to be 20 or they forcing us to spend 499dia for only 1 coin? I will leave this here because its clearly worse way to make ppl spend money and this should be either 20 coins or they should stop doing this and fix prices.
last time a different statue was 21 as well
the last day there will be speed ups at 5 coins i believe
anyone else notice that hero challenges are WAYYYYY harder now as well - well has been for a week now, i cant even match or get even close to my previous point record there.
Harder, personally no, I think people just getting better at them, there has been some issue with the mobs not moving correctly or coming in big groups which can affect score or even force you to fail
does anyone has the same issue that all the letters can't fit in the frame?😅
looks weird ;/
yes same here, it gives these stats
just checked mine too, same 30% defence stats which is totally wrong, its a massive bug lol
Looks perfectly fine for SOS standards
well no, if you compare with the other frames 😅 or devs need glasses🙊
As an R4, my ability to send group messages has suddenly stopped working. Sent one earlier ok but now cannot create one. Is this a known fault? Using PC version
Does it give you error message or just wont send?
if I 'tap to enter text' nothing happens...no text box opens at the bottom
Hmm.. i'm not a expert on PC version, but have you tried to repair the game?
wtf...
I rebooted the game
can't update the pow troops
same with behemoths
never mind
Got solved?
any mods can help me?
Hello how can i help
i can't create ticket as following the guide. AI keeping send me this
Ok on what error to do you wana open the ticket on ill check the write line for you
The old hidden menu is no more there
i can't get the egg when i reached level in jungle gem
Ok give a moment
Usually, I reach the bonus stage and receive the bonus egg and statue but now I don't have them
This should help also for future you can use for submitting a ticket
Click on the event /gameplay error and the form link will come up
thanks for your support, i can create ticket now
Yes
Has anyone have some problem like this in this red square i try to put a building in my settlement but always says that there is a building already there
There must be a building there already which you have selected to hide that’s why it doesn’t allow you to place another one
I have same issue, unfortunately I cannot remember which exact building it was before it was hidden. 🤣😰
Have you fully updated the game and restarted it, if it's still no longer there and if you tap on the area but doesn't give you the options to remove it, i'd encourage to reach out the CS regarding it followed by a #🐞︱bug-reporting-bot
Hi chief, please do put the code in #⌛︱bring-em-back 
Thanks🙃
The help "Teammates" in Intel don't really knock off their intel. Because despite me in a very active alliances, we always have to do 12 intels.
And I've checked with at least 10 people in my alliance..
these are screen shot from my 2 other teammates
<@&555639728632758272> will you EVER fix this bug regarding Joker+alarm buff? It's at least 1 year old and got a bunch of reports! It's super annoying, wasting a lot of time and we are losing rewards!
What lvl are you currently on
This time bonus lvl was 1 more then usual for me. Usually lvl 30 i get statue then then one is the bonus lvl for statue and egg. But devs made it where it went to lvl 31 then afterwards it was bonus lvl with egg
no goodies for f2p
And ANOTHER old bug, killing all my rewards for ranking and wasting my time! FIX it ALREADY! <@&555639728632758272>
Now this one even happened 2x in a row.
This is pathetic
There a reason why we don't have crystal splinters in bargain bash anymore?
Done all of that nothing happened
I tried to submit ticket but because of this new ai my ticket was closed and not resolved
Hi White Wolf! Yes, that is really annoying bug
When you have made ticket in-game please report it also #🐞︱bug-reporting-bot .
I think we havent had that bug on our reports for long time.
We don't have CMs anymore
Everyone same issue for group messages?
- same issue
Hello. May I suggest upvoting this feedback report? We can also write your own if you’d like. #📋︱feedback-reporting message
Is ok just leave it until developer free to do so🤣
you should raise ticket, otherwise i had to waste my time to create new ticket 😂
NEXUS BLAH BLAH ****** BLAH. sack the dev who has poisoned us with this crap event. Still cannot see anything for yet another bug update fest
Hi! So you have connection issues during nexus?
I have had that lag too lately but more like coming and going.
You can try if clearing cache and restarting device will help, for me it helps momentary if my game lags a lot.
Rest of troubleshooting like
repair the game could also clean some of that, if you would be willing to try.
Remember double check your bind before doing that.
And if you have made ticket to Help&Support, please also use #🐞︱bug-reporting-bot
No 🤣

urgh not again
Hello! I am sorry you are getting an error message. Did you try to close and open again the game ? Sometimes I get the message when I was with the game opened when it was reset time 
same
well gonna log another ticket 
Let me see if I will get the same message, I didn’t try the new event yet 
I checked and mine worked normally.
Just to confirm, is your game up to date?
yes. let me try to repair first
Everytime you click odds this is what happens
Happened twice which is why I confirmed its only when you click the odds button
Yes, but remember to check if your account is linked before with funplus or other methods 
I tried playing the event, not clicking on the odds, let me check if this is happening with me
Oh, now I got the same message 
Did you open a ticket in the game? 
Not yet will do shortly
Ok! If you need my help to submit here after opening in game, feel free to tag me or send me a DM 
Do i need to add 2 zeroes at the end of my ticket seeing as i only get 5 digit ticket code
Yes, please 🤗
I opened ticket
Thanks Chiefty! 
Soon will show up in the reporting channel!
Yes, you can open a ticket in the game. Here on Discord, Chiefty has already opened one, so we can upvote it soon.
i open second 
#🐞︱bug-reporting-bot message
You can upvote here 
No I am connected fine. Just another calab issue that keeps causing this but nexus along with it makes playing the game impossible. The update has still not completed yet 🤣
Spoke to MOD’s about this. I gave up sending tickets to imaginary support that never reply . Games coming to an end for a lot of people now. The bugs have taken over the game
Sorry to hear that!
Sadly without ticket, troubleshoot is all i can offer.
I have had surprisingly more positive experiences about help&support lately.
Hello,my account got bug in nexus but I don't know how to report it.
I don't think successful attack or defense gives 5k points in nexus...
Hello, on the bug report let me see if i can get the right statement for the bug report form, one moment
Using the in game help & support, type in the bar, it should give you a link to a form, you can fill in the right event name in the form
Thanks
I am not able to convert the general piece of behamut, which is sold at the events and the description says that it can be exchanged for any piece of behamut, into any piece of behamut skin.
I have 50 Mk1 particles and 50 general particles and I can't use either one.
It only works on unlocked skins,
The frags don't work if you don't have the skin
It doesn't say that in the description.
To add to Dwight, I recall on initial release it was different but it’s been changed to this. However I could be wrong.
But Dwight it correct regarding the fragments, here’s a picture to help
I don't need it if I have them.
The description here says it can be traded for any part you have. Translation is different?
And why would I change it for a piece of leather I already have?
Isn't that a bit ridiculous?
You’d need to own a skin before you’re able to use them, it’s definitely something silly and frankly unfair.
What you could do if you wish; is to create a feedback report about it regarding the issue and that we should be able to exchange these freely to any skin we wish in #📋︱feedback-reporting
You can upgrade the skins which Is why this is an option
How do we upgrade a skin I don't have?
😎
There’s small increments we can obtain from some event stores. When skins were first released they were where the general fragments are but it seems they’ve mostly been replaced now sadly.
Yes, I can play it but the issue remains
I have a display issue in the behemoth trial
Has anyone the same issue?
Hmm, strange. have you tried restarting the game once the trial is over, if so does this continue?
If this continues i'd encourage to bring it up to CS as well as proving a #🐞︱bug-reporting 
I can play it but the issue remains
I should try to repair the game, even I fear it is a problem with graphical chip
If you're going to repair the game please do be sure that your account is bound correctly
Less likely to be a graphics issue, you are not supposed to see the arrow.
So repairing should fix it indeed
Wait for any major event that has Behemoth parts...Example... Christmas... Anniversary... etc.
Wrong event sos
It is very annoying.
Yes wtf is this lol
yes, it is from when settlements were young and we had chapter missions to complete- the Fright Night is just a ridiculous "oversight" Idk, how something like that "inadvertently" happens??
Clicking on it but nothing happens lol
I have this as well.
WHEN WILL THE DEVELOPERS ADD STAMINA??? THERE ARE TOO MANY TASKS FOR STAMINA, THERE IS NOT ENOUGH STAMINA
This chapter thing is exactly the same as it is in ptr.
I love how constantly they are copying the bugs from ptr to live
Hi Ruslan, actually we don't have any info regarding this but you can post this as feedback in #📋︱feedback-reporting 
Can you help me compile the report?
They already said they're not doing anything about stamina. More than once 😅
The issue of stamina needs to be raised
So, should I sit down and fold my hands? 👎
They will talk, we will constantly raise this issue.
I never said that but they keep refusing the stamina request so all I'm saying is don't expect them to change their mind. At least not any time soon
Of course 😊
I understand, but voting needs to be done constantly, regarding stamina.
The tasks are increasing, where you need to use stamina, the same Nexus, milking ram, send troops, a bunch of tasks for radars, a lot of infected, where to get stamine???
They added them to the store (isnt it like 20 packs or something?)🤣
Seriously though, I do agree that something needs doing. Its just a shame that they're so intent on not seeing the issue with lack of stamina
You can send upvote reaction to this report #📋︱feedback-reporting message
Thanks
Hello, as the event is new with the update, please try to do a game repair, if no change you can submit a report. Hopefully this issue can be resolved fast
I'm not sure if it's a bug.
In PTR we can assign every behemoth only once.
Is this a bug? Wont let us place the building for spirit
Hi, when you click on place it should put it down (at least in my alliance it was a visual bug but placing worked)
Can you try placing it again?
It's easy to just compare 2 identical phones, using same internet connection
1 updated game, 1 not updated game.
Change characters.
See what loads faster 🤣
There's more latency issues with the latest 3 versions of the game than there was prior.
Me too
😩😩
Non funziona
Non sei la sola..( you're not alone)
Tag a MOD
Hello, is it a network issue, and have you updated on the latest update
When did the login issue begin
Hello. Did anyone have problem with changing for old graphics with every single reload or loadibg for game?
Did you have the same issue, and did the vpn work well
The vpn works well
Hello, can i ask is the game reventing back every time you restart from using the old graphics
With new version of game when I load account there is old graphics and this same when I reload for other account. Every time
Ok i understand since the update loading the game it loads with the old graphics, have you changed them every time in settings to set them back
Yes. I change it.
Troubleshooting have you tried to repair the game, if its a glitch in the update it could reset. Ill check on the issue if it has been reported
Thanks 4help
My pleasure😊, for now the has not been bug report submitted, if after the repair the is no change, please submit a bug report in game and i will also assist in posting it here on Discord.
Report in bug bots or in game just will be enough?
Any of the two works they all get to the devs, When we report hereon discord other players with the same issue can upvote which gives a better scope of the bug issue.
..and found out another one bug
That point in radar send for someone in other direction.
Ohk it does not place you to the same destination point for the fient monster. After a restart does it still do the same
Yes. That second bug still exist but first suddenly disappear.Now is new graph version from begin
Ill keep checking on any fixes for the issues and ill keep you updated.
Same issue, plus my gear is visible though I hid it, also some other glitches. My alliance posts disappeared as well, i submitted a ticket at support
Love the frame mashups♡ but i dont own those resident evil frames.
I'd suggest to repair the game, would require the download but it hopefully should fix it.
Please be sure that your account is bound too.
The frame meshes looks pretty neat!
In addition to what Thief said, can you post SS of your gear showing despite you hiding it please?
When will sos use a master file for coordinates for the alert zone?
Its still broken
Going on 2 years now.
Could some Mod explain me how to use bot?
Hey there. Add two 0’s at the end of your ticket number in the bot.
I repaired it, but sadly it didnt help. Yes, i quite like the frames♡
Of course
Anyone has any idea if the currency of the new stores will be different and we have to use now the coins we have? Thank you
Unfortunately we are unsure how this will work but there is a feedback report regarding this. You can find it here #📋︱feedback-reporting message and upvote it if you haven’t already
They will be exchanged to new currency in a fair rate.
And where's the proof for that?
So, you're saying they'll exchange them, so, they can do it for currencies, but they can't do it for players who experienced gen 7-12 non limitless to limitless change?
That's the answer I got from SoS employees
And the proof 🤔🤷
Anyone having problems with mong tycoon on pc version? Game crashes when launching it
same here
yes same, weird popup appears when pressing "start"
But it's fine when launching through event center just tried it
Oh ? WHat do you mean by that - as normally I'm getting this atm
nvm, reinstalled and it's fixed
same!
Ii thought it is me lucky
Anyone wants to submit a bug report bot doesn't work as well

Hello! I can help you. Can I dm you ?
Sure
there is something weird with the relocation or invisible territory
The bug report instructions that were sent to me aren't working. 😭 This old graphics thing is atrocious and no matter how many times I change my game settings the settings keep resetting over and over and over.
We are in our own territory but we are not...)
This is why we don't benefit from our territory benefits
I think the lands around here are cursed
Hi Johnny, sorry for the tag. Looks like other players are experiencing this issue as well. Can you please open a bug report for the issue
It looks like other players are experiencing this issue as well. Can you please open a bug report for the issue
Did you get assistance with this?
Lets see how well these "conversion rates". Really are.
Im betting is nothing like what I've managed to calculate throughout all the different currencies
How?where?
You should be able to open a ticket in the game through customer service by clicking on your profile picture>settings >help and support twice> then bug report. Once you have a ticket open in game you can file it with the bug report bot here on discord located here https://discord.com/channels/555639568053829632/1229859341054775326
It's a bug that is effecting the plains territories but you can still teleport into/onto Oasis territories.
Ok thanks
Welcome
Genie has come but the description of the abilities is not clear. As we reported in ptr but it was not fixed... and it was moved in live now.
Conversation will be. But fair rate? Honestly I don't know because for devs fair rate can be 100:1
I see other people reporting already the alliance territory/not able to teleport issue. Are there any news about it?
Hola donde puedo hacer una pregunta por perdida de cuenta sos?
All my bugs are fixed, thank you all
<@&628563208164081690>
They can help you
Hi
First of all, so you know, we have a Spanish speaking channel so you can always ask them there.
https://discord.com/channels/555639568053829632/1254114373257920703
As for your question, contact in game customer support, they most likely will ask for proof of purchase (google pay/apple pay receipts)
En primer lugar, para que lo sepas, tenemos un canal en español para que siempre puedas preguntarles allí.
https://discord.com/channels/555639568053829632/1254114373257920703
En cuanto a tu pregunta, comunícate con el servicio de atención al cliente del juego, lo más probable es que te pidan un comprobante de compra.
Is this for Arabic only?
Need help bug reporting, thingy won’t approve my ticket number🤔
Hello! Add two 0’s at the end of your ticket number in the bot
Just me?
I would suggest you these steps
We need to go step wise
If the problem is not solved the next step like you should first start from step one
- Refresh your game means restart the game
- Problem persists try Restart phone/ PC and try
- Clear Cache then try
- Repair the game ( press repair game button which appears while game is loading on left upper corner
- Uninstall and reinstall the same game version.
Follow these steps hopefully your problem will be solved if still persists we have to make a bug report in the game. Then you can share with me the ticket no i can help you in making a bug report here or you can also make a bug report by yourself 
Good lord that’s more than I wanna do today 🤣🤣🤣🤣
Jk, I’ll give it a try
not sure if it's a bug, but not seeing the Refugee Camps in Intel, but have started seeing a few Infected Fiends show up on the Radar
Hello Hun Chou, it's not a bug but a new feature 
that doesn't mention the Refugee Camps, and you can Search for the Infected Fiends
oh yeah sorry, I only intended to answer for Infected Fiends part, we used to not have Infected Fiends on Intel
sometimes Refugee Camps disappear on Intel but they're sitll on the map, there are only a limited amount of icons on the map. But as you complete and clear intels, icons of Refugee Camps reappear
yeah, would rather have the Refugee's left, but ah understand if enough people (coughDEVscough) wanted the change
it's real difficult to manually scroll around looking for the Refugee's
Don’t see an option to clear cache. When I restart the game, they are gone but then when I go to event billboard or handing out bunker rewards, they come back. Restarted phone, same
For cache clear you have to clear cache of your cell phone
let a girl move back to her fav spot please 
Hi,
This bug was reported in here, please upvote it!
#🐞︱bug-reporting-bot message



might need to clear the pesky nodes first
not sure if this is a bug or a 'feature', but when ah start a March (either to Gather or fight regular Infected), it keeps trying to foist Donatello on to me, but both Mikoto and Daryl are betterer than him (only Rallies against Infected Fiends are safe from him)
Game shows what to send based on bp. It's been like that since day 1.
Drop tempest off others. Or whatever. Then they might show you who you want.
yeah, but by changing to Mikoto and Daryl the stats go up
Don't matter
don't have any Tempest
It's not bp.
his BP might be higher, but lower everywhere else
Ok. 🤷 That's how the game is.
BP.
Reset the hero level. That'll drop bp.
Or you know.
Make a preset with mirikoto daryl whatever 🤷
ah have, but it auto selects Don
Then Don bp is higher than mirikoto daryl bp 🤷
If you made a preset, then tap the preset icon and it'll show you what you set for your preset 🤣
currently got both presets Gathering (for the next 7 hours) or ah would list the differences
just seems odd that Rallies are okay, but Gathering and regular Infected Marches has Don trying to tag along 😛
Just playing survival royale. Been in stealth mode for a while moving around randomly then headed for a building in the corner. Just before I arrive someone sets a barricade and surprise surprise - there's a whale inside. He had either been there ages or was also in stealth mode. Is there a way to pay to cheat or is this a bug? Can't be a coincidence
If you have those drone buffs you can see people in stealth mode marching
Hello Steve! He was probably just already in the building, or drove in under invisibility😕 It's not a bug
He was more asking how the person in that building knew the exact moment he would enter the building as well. As he himself was marching in stealth mode
Oh, thank you, I misunderstood

Devs force new graphics on players using old graphics.
Devs force new graphics order of operations on players using old graphics.
Devs left old a portion of old graphics in the new graphics force.
This was never an issue before the force graphics.
Stop forcing new graphics on players who prefer old graphics mode.
Things were less buggy, things were more reliable, things were more convenient.
Extra popup, and extra click for what apparent reason?
Forcing new graphics on players is like a person forcing themself on another person.
Nobody should have to experience either, just saying.
No Becca. There still ain't no pets on my radar 🤣
But there's some new fiend Intel though 🤣
Hello, yeah i can agree with you, the pets radar is always there not to have it must be an error, when did it start not to show
It started when I there's so much not completed intel that needs to get done before the dumb pet appears so Becca will shut up 🤣
There's not been 1 pet on the radar yet. Still to much unfinished intel.... But that don't stop alliance help requests and fiends intel appearing, which fiend Intel became a thing way after pets 🤣
No Becca. There still ain't no pets on my radar 🤣
But there's some new fiend Intel though 🤣
There should not be a limit to the number of Intel you can see on your screen.
None of this would be an issue.
Currently, there is at least 18 intel I can manually scroll and see on the map that is not appearing on the radar.
But when I attack / rescue,
They will appear on the map 🤣
Only problem is.
The "pet" intel I did this for, said 0 stamina 🤣 so there's also that, wonder how long before I'll see pets or behemoths on my radar 🤣
Also, as you can see in the video, give helps, claim, give helps, claim. Quite tedious.
SOS be auto claiming our "mining" mailbox, why can't sos get their foot out of their rear end and start auto claiming intel for us 🤷
I understand, perhaps a feedback report, i know it has been done before but the points your puting out could have other players agreeing with you and could give the devs something to look into.
I had never noticed this when using the drone, will have to consider it from now on. Thanks!
We need developers that know what they are doing, Nexus finished but the nexus bugs that made it unplayable just keep on coming. 😡😡
Oh and non existent support could use some employees
I wonder if devs read this or are even interested. It’s like being a citizen in a socialist country playing this game 🙄
for me, the number stops at 20, even if ah've done more than that, and have to clear out the first 20 before the number showing the remainder updates
Hello LittlePrince
The devs are always aware of the issues going on. But sometimes it takes a little more time to resolve them. If you want, you can report a bug here https://discord.com/channels/555639568053829632/1229859341054775326
Currently facing account switching problems using Game Center. Ticket has been issued but I cannot report the bug here.
I already tried. Entered the ticket number, it’s stated incorrect
Two zeros at end of ticket the game changed the ticket numbers and we are working on fixing it in. The back ground
Does anyone know if we have nexus on monday again?
Thank you 🙏🏻
no
friday or even monday after most likely
Hmm sure? We sbould have 2 per migo
From the whispers it sounds like there is a break then second nexus but has yet to be confirmed will go see if there is anything in writing
Sure? I wanna heal on monday but dont wanna risk nexus start and be -4m troops 🤣
Can u tag me pleasee please!🙏
it's SOS, are we ever sure about anything ?
There is no confirmation as yet
Go to your calendar at top of event centre to double check
Top left corner takes you to it. Then midway down right side arrow will take you to next week. We currently have Apex so no nexus. But do realize some states started nexus a week before ours did
So states 961-1014 will likely start a week ahead of the rest of us
It's open for upvoting
Nothing here
Is there a Mod I can speak to about an issue?
Hi Elsa, have you been helped yet?
I have a problem. Every time I try to start the game on my computer, I get this error and the game closes. Has anyone else experienced this?
Hey,
Did you do any update? As in when did it start?
What happening with koth tile colours ?
Koth is unplayable
Are the colour variables not visible after taking an area
It got that error almost daily when i switch accounts for about a month now, sometimes closes with a different error that can't switch to resolution xxxx even i never changed the screen resolution
Was from windows update. I restored to last version and work now
When. Will. You. EVER. Fix. Hero. Challenges!?
<@&555639728632758272>
How many bazillion bug reports do you need?
AGAIN I lost the ranking rewards because I got stuck , no infected appearing anymore, nothing happening no matter what I do, until I cancel the run and start again.
Not exactly the first time this happens
rank 47 instead of top10... GG!
Does anyone know where Intel for exploration and MK III have gone?
They probably never will, but this would at least help in the rewards issue.
They need to do it on a "fastest time" completion for rank. Based upon score.
Labyrinth rank is based on floor level. Sorted by completion time.
Why can't hero challenges be the same way 🤷 it's not that difficult.
Or do it like trap - certain completion times give you certain rewards, instead of a ranking.
But devs don't care
Or migo. Complete 100% tasks, get identical rewards regardless you did your intel at 2300 utc or 0100 utc on the final day 🤣
complete max level = tie rank 1
It ends after 100 or 150 Intels unfortunately
Same here... @nocturne bolt , how did it evolve on your side?
I opened 2 tickets, both disappeared, and the bot doesn't even recognize the ticket numbers...
Even if you add the 2 " 00 " ?
once you reach lvl 100 ish, it gone and dev is encourage player to spend for mk 3 material
Hey Wammy yeah nothing happen... I wait the 10 days still not work, I wait for update still not work...I just check in and still can't take r5 they been offline for ages. Someone tell me here that resetting cache on the app fixes it and the option appears but I dunno...
Sorry I get really annoyed with game and in particular Dev / player that spend so much and player that apologise make excuse for dev
And our state somehow is leading state ...but still no players just more player that spend stupid amount so kinda give up. Out alliance should switch state probably.but tbh there is no normal player left it seems, dev never address fundamental problems (like timings causing player to leave cause even more timing matchups problems)
So f it really
Just like dev give finger to normal player
I started spending in different game
If you on the VIP sever maybe it will get fixed?
by 'nothing happening no matter what I do', do you mean also moving your front hero around the area? because sometimes, infected being somewhat lacking in brains, get stuck and they need fresh bait to move them
but I have not reach it
Running around all possible spots for the inf hero, throwing bombs in all corners, yeah
Hi Wammy! At the moment bot thinks all tickets should have 7 numbers while in-game tickets were changed to 5.
To be able make report in here you can add 00 on end of your ticket number and you will be able to post your report with Bug bot.
You screws the new event up, rollback to apex and learn to do basic debug
behemoth is the issue
can only add 1 monkey and 1 dino and not both to all marches
LOL need to fix
you want to have two monke's per march?
unless they actually add a second monke, that ain't happening
there was a tiny patch it's fixed now
Same heroes on 2 marches in new immortal event ( APEX REWORKED ) please fix as if you remove then you can't re-add the same heroes. You have bugged the game yet again
No, still possible to get 2 marches the same in there. 🙊
They should just scrap the new thing it's bad
I don't understand, I already described the issue when I opened the ticket. Why do I have to describe it again to a bot in here?
Adding to a bot is voluntary.
If you want us try to push it forward we need all details and bot is for that.
Also bot provides us possibility to see how many players is suffering about same bug.
If you feel like you dont want to add it to the bot then its completely fine.
I answered because you said that bot didnt recognize the ticket number.
Trap task is closed and we cant claim the points 😡
<@&628563208164081690>
Where can we find the feedback for 'new apex is horrible, pls return to the old one'. Current one we cannot play around our stats to improve if we keep finding random opponents?
Was your trap demolished for the new laura trap?
If you completed the task, you'll get them in rewards stash at end of week. If still locked.
Its a dumb thing. But it is what it is.
Just like throwdown. (you don't even see throwdown as a task if you didn't find an opponent) so you can't even pay to complete the task. You have to go to eligible alliance to do this. Or participate in the event.
But also, if you don't even know it's a task, you won't know to do that 🤣
Haven't got report regarding this before, have you tried restart game or open ticket to CS? if yes then please report it in #🐞︱bug-reporting-bot
demo trap and it becomes locked. Cause, I played trap. Demo it. And it's locked.
Its a SERVER ISSUE, not a client issue. 1 million restarts and repair games and fresh installs won't fix this.
Its been like this during RE, turtles, and Laura, for those alliances who replace trap with the other trap
Oh, yeah. We build trap again and the task is back. Thanks!!!
can you fix the bot?
Bot isnt broken. You just need to add 00 on the end of your ticket number.
If your ticket number would be 54321 you would add to a bot 5432100
because in game noone reads your report. here you have a chance that some Mod will go and ask dev to fix. if there are a lot of Mod do it, we have a chance that bug will be fixed
why I need to add 00?
Because ticket number used to be 7 digits. It was changed by FP without notice so we did not have time to prepare.
So bot understands only 7 digit numbers atm.
We will fix the numbers that are sent forward but atm we cant change the bot.
sorry, I don't get it. You not owners of the bot?
It is working normally it just needs that 7 numbers to pass player forward with reporting.
Maker of the bot isnt available at the moment.
And as we can work around this problem we are not rushing them.
We have 5 digits ticket number in the game - this is a fact.
Bot does not not accept the legal ticket number.
That means bot should be fixed or adjusted or whatever word you want to use.
I don't think this is a proper work around. Everyone who tries to create a ticket asks the same question
I don't want to be rude. I realy appreciate Mods' work here
it's the system in game that changed, not the bot in discord
the game changed, so the bot validation rule should be changed as well
and it will be changed when the maker of the bot is available. FP changed the in game tickets with 0 warning so people adjusted the best they could so you could still report bugs here
Sometimes real life creates problems and as all of us are doing this voluntary, we cant demand.
If they would be paid employees it would be different.
We mods are here to help and hopefully players will ask if they have problems.
then at least you can add it to instruction
I will deffinently send feedback forward about it.
It was announced when ticket numbers changed but it was long time ago.
thank you
Thanks for your great information 
I love how it shows where I clicked.
Shows the pickaxe animation.
But also, doesn't bust the block open 🤣
It didn't take my pickaxe, so it's not cheating me, but it's also, well, broken 🤷 video has been slowed down so you can se it easily.
I love how it shows where I clicked.
Shows the pickaxe animation.
But also, doesn't bust the block open 🤣
It didn't take my pickaxe, so it's not cheating me, but it's also, well, broken 🤷 video has been slowed down so you can se it easily.
I love spending more time in an event than I need to because of things like that, and forced to watch the childish animations of things.
is it just me or super value bundle in secret benneath lara event is gone ?
People wonder why people have trust issues with sos.
because the event is going into a new phase tomorrow. lost relics will reset as well 
Nexus new time slots. Is this for real? 😭
You got this last Nexus?
The first 2 for sure
Its 12/14/18 for us
I think the other was 3 - 4
Oh. We dont have 3utc.
Doesn't matter though. You get the earliest time of the 2 whether you like it or not
Coz there is only 1 time slot suitable for us this time 😅
They can give is so many options on a Sunday for KOTH when a lot of people are home.
But during the week when everyone works it's so limited.
All those times my alliance is either sleeping or working
It is still the same with last time. Still no time slot for utc 0 to 12.
Sure ?
I might need more coffee then
I scrolled through my alliance server. Seems it was the same. 12/14/18
Which is still a horrible time 😂
Maybe this new one suits you?
90% of my alliance is UTC -1
So like before it will be when most are working..
The 21 - 22 .. that's when people log off and go to sleep
That's bad. Missed so much rewards 🥲
Some log in on work last time. Because it was 14utc.
But just sitting in a building.
All the fights lost cause lack of online people
This is a basic question. The game won't start on Windows 11. Is there anything I can do?
Clear cache is something
Hello, Go to your local drive, do a disk cleanup, which is to clear the cache, then do a game repair see if the is no change. Check your wifi connection too
I've cleaned it up, how do I repair my game?
When you launch the game, parts of the app are blocked.
Do you manage to see the welcome screen
Sorry let me try to get the pc view
It will boot up to the screen.
I tried to uninstall the program once, but it was blocked by the developer and I couldn't run it.
You tried to uninstall the game from your system and could not
I couldn't
Let me dm you and we can see how to go through the process
The problem was successfully solved. The cause was that Win11 Smart App Control version 22H2 was blocking some programs.
I appreciate your advice. Have a great day today.😊
In the tomb raider thing right now it's not letting you claim the encounters. It just says searching and you eventually have to exit out. Tried it on both pc and ios.
Desert Survival doesn't count the first fight as an activity since this event was released, you have to play six for the five chests... it's pretty annoying
clear all that
yeah i did that too. tried about 4 times
You have to clear the same more. Also, the first time I had it, I had to exit a few times for the game to load all the files to do is stooooopid animations
Took like 5 tries and wasted 10 minutes of my life. At if this game doesn't already do enough of that 🤣
That to me, sounds like the bot is broken. If it was working correctly, the bot would auto add 00 🤷 for whatever idiotic reason
BTW, here's the proof it's a server issue. Not a player issue.
What’s this event?
I belive we had this last year also, you will be receiving salt and then the option season will be colored, the more you “season” the more levels will unlock for rewards on the right
this is brokennnnnn
Hi sub can you elaborate a little so i can help you
oh just that i had earnt over 200,000 top up points, and lights and colors said i earnt 0
We need to make the bug report i would suggest if you spent but its not appearing to be top up at all
I would also like it if we can make trouble shooting before finalizing the buff report. It will be better i think trouble shooting can resolve our issue
We need to go step wise
If the problem is not solved the next step like you should first start from step one
- Refresh your game means restart the game
- Problem persists try Restart phone/ PC and try
- Clear Cache then try
- Repair the game ( press repair game button which appears while game is loading on left upper corner
- Uninstall and reinstall the same game version.
Follow these steps hopefully your problem will be solved if still persists we have to make a bug report in the game. Then you can share with me the ticket no i can help you in making a bug report here or you can also make a bug report by yourself 
i messaged the new vip discord server and it was fixed within 10 minutes 😄
no just standard vip
I hope you are not meant by PTI server. Because we do not have a VIP server
its arias new vip discord server
Well SOS has no other servers. If You saw any such server which is not official. You need to be careful as these are scams. SOS only moderates and guides through in game and Official SIS server only
Hey Alanna, can you repost it with all the board clear or did clearing it solved the issue?
they didn't launch this until several hours after reset, so everything from reset until they opened it doesn't count....same for me
i made the purchases 10 hours after reset lol
was the event open at that point
didn't count those I used either 😄
Yeah I noticed This after I brought a pack especially for it then they changed it 🤣
What kind of idle reward this? Not this time, every time this event just give us 2 item in screen shot.
But reward list there is other item. Jungle gems improve so much. This event fixed when report 20 times maybe 😑
was already last time it was up like this and a gazillion of players complained. priority not high enough for devs to fix it I guess
bigger question: how do I complete this?
all tasks are completed and claimed and level 30 cant be completed to get max reward
Keep waiting
You have some bait and stuff to use don't you?
So
Is this a bug
Or
The newest sos scam?
Or
Simply just sos way of screwing players?
Which one is it? 🤔🤷
Middle picture frame not upgradeable, but they listed 5 for sale.
what am I missing? 🙂 will there be new tasks added tomorrow?
the next fishing event
they already said ages ago to finish it you must spend spend spend, or wait for the next fishing event
Hey,As subzero mentioned the tasks seems that has been done already, you'll have to wait till the next fishing event to finish it, same happened when people where stuck with the lvl 23, the levels collection carries 😅
They sold it one per 5.
Not 5 available but 150 pearls for 5 frames
Which couldn't be upgraded

Ok thanks a lot for clarification
I have been in stage 21 now I'm reset back to 1
Try and restart the game or repair it and see if that takes care of it.
Repair game won't do anything 🤣
But yes. Enjoy wasting your time and hope you have wifi for the 6.2gb of data it's gonna take 🤣
This is bug? The task expire before event ends...I think they did this last time but fixed it
It seems to be an issue, even completing them all it still shows 0:00 on the timer. I'd encourage to reach out to CS regarding this and see what they have to say.
It would be strange if this is intentional, my guess is that the event timer was changed last moment to extend the timer but the pass was not.
Really?
I cant claim wild behemoth on intel task once it refreshed???
Has anyone else had this bug? For some time now my chief gear and hero gear has been maxed. My badges are also maxed, however, when I go to the "power up" tab it shows those areas as incomplete and needing to be improved?
When I look at a battle report, it doesn't seem this is more than a visual bug, but I could be wrong. Any help would be appreciated.
Bought 15 of them with pearls, thought is upgradeable since they sold 15 got fooled 🙁
Hello, i believe if basic troubleshooting does not change the visual view, e.g game repair, please log in the bug error via help & support
Hello Kita, is the any change after a game restart on the Intel, and on the claim button
No it doesnt work
Try game repair, make sure your game bind is good before you repair.
Hello Sipri yes on this frames a lot of players have encountered this issue perhaps a feedback report would do and more players can upvote. Ill check I believe it has been reported before but we can re post on the issue
Does game repair actually do anything? In this case it didn't do anything. Is it still the secret menu to have tickets not closed automatically without being reviewed by a human?
When you say the "visual view" are you suggesting this doesn't impact my actual BP or play in any way? My battle reports suggests it doesn't but confirmation would be great.
I'm guessing if you haven't seen this bug before you can't say for sure?
So it looks like the repair downloads a 300mb file and then a 4K MB file, doing it now a second time but the first time that did nothing.
The repair does reset the settings and it can assist in clearing game errors. When i say visual i mean as you just stated it does not affect your power but when you look at the rating the is a problem. On the bug report now we are using the AI system but i check for you how to pull the right form
An AI system? Yikes. Does that make it easier or more difficult to connect with a real human? This is clearly not something AI can fix and it seems like an edge case since I have yet to find anyone else with the same issue
There are no forms. It works like other AI systems and similar to those it's giving me everything else besides anything close to my problem.
So, SOS no longer offers support?
When I submit a ticket will it go to auto close hell or does a human get it now?
No it does ill check the right form for you just a moment
It would really help if you asked the simple questions 🤣
I guess you deleted the other question after looking at the SS above? There is nothing to further upgrade and hasn't been for quite some time now
Well, it's grainy as F trying to see your gear 🤪🤣
Repair game won't do much.
Besides probably cause you more headache 🤣
Curious if you remember.
When you upgraded your chief gear. Was there 12 levels of gold gear, or 3?
I'm being you probably did it when it was 3.
And the game added more inbetween levels. And dumb sos devs have their system set up very poorly, resulting in an incomplete chief gear" crafting" level resulting in that graph issue.
Also, that page is all based on bp. So it's fairly useless. 🤪
That's making the most sense out of anything I've heard thus far and while I thought it was 12, it was so long ago it might have been 3, which would explain the issue as you later described it.
Good to know it's useless and I can stop worrying about it 😂
"heroes" calculates bp of heroes. Not just the hero rank + level, but also tempest being applied to hero.
Tempest arms. Based on bp.
A perfect max stats (specific stats) Pyroclastic Eruption IV is probably the most useless skill there is. But it has a lot of bp. And will make your perfect stat (specific stats) salvation III infantry piece (less bp ovbiously) seem as you have weaker tempest arms.
Also, my hero gear is maxed and my "bar" is less than yours 🤣🤣🤣
it's colder where you are and the bar has 'shrunk' 😛
Please bring back the original hero gear crafting method 🥹
My tempest arms are pretty weak and it was only from some recent reforging I got them up a bit but I'm still 98 in my state.
I often see the banner running across my iPad of someone getting an URTA with pretty high power and I'm like how?! What about me lol...
Not sure if you'll remember one of my comments from about 5 months back (time flies lol) but in their push to make me spend my alt has 4 URTA with pretty good stats, little or no spending and no reforging.
If I hadn't reforged recently I still would not have had a URTA on my main. Some days I swear the game hates me 😬 😂
375,000 - Attack defense health lethality
412,500 bp - Morale, aircraft damage, Behemoth, hero damage/reduction
410,666 - amplification stat
^bp for max stat



