📋︱feedback-reporting

[velvet totem]

Observation:
The amount of events are just increasing on a weekly basis

Consequence:
We as the player community are tired of constantly begging devs to reduce the events and give us more time to live our lives. So many events that require so much of time that 24hr is not enough for this!

Suggested solution:
There is many events that is useless and just a waste of time and energy. Stop releasing new collaborations and events. We are not robots or money making machines. Give us a break please!

IGN: Yellow Star

State Number:
All

[elder sequoia]

Observation:
Bazaar and Operation Festival being in the same spot, constantly swapping between each other make no sense here at all and this annoys players

Consequence:

1. Its annoying to see both Bazaar and Operation Festival appearing in the same spot and constantly swap between each other
2. While Operation Festival is running you have them both things and every time you want to get into that event you have to wait for Bazaar to dissapear and Operation Festival to pop up, often being likely to accidentally click on the Bazaaar and have to wait again which is very tiring and frustrating. Limiting amount of present symbols on screen for events and bundles is really bad if its meant to be done in such way and go in this direction
3. Bazaar itself has litterally the same content as store at Operation Festival, so why put 2 exactly same stores one on another and try to duplicate that store?

Suggested Solution:
Remove the symbol for Bazaaar while Operation Festival is running and put it back for next number of days if people will still want to buy stuff there after Operation Festival is done. Don't ever again let those 2 things be put together in such way, that's sick honestly

State number:
811/All

[stoic crest]

Observation: Rewards for Azurtane Heist are outdated for Players in older States.

Consequence: Decreased desire to participate because the Rewards aren’t needed. Event is no longer fun to grind in for top Rewards.

Suggested Solution: Make the Rewards based on the age of the State and the Player current needs. Not all States require the same Rewards and it hinders potential growth.

State Number: All States

Observation: Growth is slower in older States because the Rewards from Events are Items no longer needed.

Consequence: Players in older States are getting stuck with Rewards they cannot use and are just filling up the Backpack.

Suggested Solution: Change all Event Rewards to State Age Progression based. (Example: Older States should no longer get Chief Gear, Hero Gear, or old Hero Frags as Rewards. They should get Behemoth, Vehicle, and Aircraft Rewards.)

State Number: All States

[hushed kite]

Consequence:  Players are upset and will no longer bother with world events anymore


 Suggested Solution:  Compensate all players with three Astro Coins

States: All states

Posted for elizabeth1223 ```

[sick marsh]

Observation: State Transfer event is close and there still isn't any information which states will be included

Consequence: Younger states like in the 1200's who want to transfer still don't know if they can or to what states they would be able to transfer as there's still no information posted and their state transfer button is still not working.

Suggested Solution: Give the players the information they need and/or open the state transfer button so they can plan ahead

State number: All

[frozen shale]

Posting on behalf of paronfesken

Consequence:  It can only be used once in an event for 15min which is not enough

 Suggested Solution: Make the cooldown shorter or disable it in events like Nexus

States: All states```

[hidden ingot]

Observation: The alliance gathering point is getting in the way.
Solution: Move it to the alliance marker screen.
State: All states

[torpid kite]

Observation
You all added a shortcut icon that is under utilise and actually stupid , we have a building for TA and your big improvement is a shortcut way not use it for the hideous stressfull event tab with what seems to be never ending and confusing to move around let .

Consequences
We have a building taking up space and a shortcut for it , when we have to go back and forth in the event tab to find things or open it out multiple times for events while the shortcut icon is barely used.

Solution
Let us customize the shortcut icon as well
So we can have shortcuts to throwdown , sotf and whatever event a player sees fit
Imagine currently there are so many icons and bundles to the top of the screen not only there is an expendable menu of icons but icons that changes with 2 events , let the special events like the dragon, collabs , operation festival not be to the top but in the shortcut tab , so less icons to the top of the screen and eveything is accessed in one click and we just open what we want from there

States
All

[toxic halo]

Observation: Sometimes the minimum listing cost to sell tempest army pieces is too high

Consequence: You can't really sell some pieces for they have prices that nobody can afford

Suggested Solution: Please reduce the minimum listing cost for tempest army pieces

States: All

[toxic tangle]

Observation:
Broadcast spam

Consequence:
Some players love to spam broadcast in Migo chat and state chat and there is no way to avoid it besides blocking them

Suggested Solution:
Give us a setting to turn off broadcast

State number
All states

Observation:
Companion: Behemoth Zero

Consequence:
Companion: Behemoth Zero is no longer in the intel and besides recycling behemoth MK I and MK II material and buying it in alliance store once week, theres no other chance to obtain it, what is slowing down progress of a lot of players.

Suggested Solution:
Bring back Companion: Behemoth Zero into Intel, give us more ways to obtain it.

State number
244

[toxic halo]

Observation:
We have to claim each alliance gift, there is no claim all button (unless there are a very big amount of gifts)

Consequence:
Claiming each alliance gift is annoying, boring and time consuming

Suggested Solution:
Give us a claim all button for alliance gifts

State:
All.

[toxic tangle]

Observation:
Chief EXP

Consequence:
Our backpacks are full of Chief EXP and we keep getting more and more of it from different events while theres nothing we can do with this item as it is useless for most of players

Suggested Solution:
Allow us to exchange chief EXP for VIP points or stamina or bios or something useful. Give chief EXP some purpose.

State number
All

Observation:
Supply Convoy

Consequence:
Theres only small amount of rss we can give to our alliance players and some chief gear material what is mostly useless in old states

Suggested Solution:
Add more items what can be given to alliance members into Supply convoy

State number
All states

[torpid kite]

Observation
Another example how sos is failing at the designs , the attack effect is before he swipes also the game has gone backwards instead of forward with designs .
In the past we had
Frames, each frame had a chat bubble bubble effect
Original and more thoughtful designs
Fun effects and animatins on hqs which had some good sound effects
March skins had one for marching and one for gathering

Consequences
Everything now is recycled ideas , bits and pieces of old stuff into new designs , chat bubble effect taken away , march skins have that stupid , old raggedy look, animations are off or look poorly design, even statue effects some look lazily and poorly designed.

Solutions
Make sure animations match movements
Stop recycling parts of older stuff into new stuff
Let marches have gathering skins
Make eveything look visually appealing fitting right into spaces and movements
Even sentinels have complaints since they look awkward depending on HQ so let players be able to move sentinels at least a little bit uo and down ,side to side , like having a box of 8 squares where it normally rest to allow a player to move it around.
Some players may have slower or older devices so actually may not want animations on the whole so give us the option to turn off animations , effects will be still visible but just not moving so players will still know he or she has wings or what statue activated but just it won't be moving

States
All

Also just saying my son was watching me select a march skin when he saw this one and 1st thing he asked why is state so bad not even to get an animation properly

Consequences

[clear stirrup]

Observation:

There are NO Vandal skin fragments inside this Tycoon event. Only Dino skin fragments…

Consequence:

Myself and I’m sure many others spent money in previous Tycoon events to save up fragments and now there’s no way to obtain the rest needed to unlock the skin.

For me personally, this alone has squashed my drive and reasoning to spend any money on this Tycoon event.

Solution :

Add Vandal fragments back to the Tycoon store, so that players that have been saving up fragments for it can actually obtain the behemoth skin.

State number :

353/All states

[molten sigil]

Observation:
It seems the devs have decided that they need to bring our attention to their latest event they want to promote, and to do this take us to this event, even if we clicked/pressed something else.

Consequence:
This is not how an interface should work. Sometimes we login and need to do something specific quickly. Or perhaps in order to navigate the myriad of events splayed in various parts of the interface. It is disconcerting to be taken somewhere completely different to where you should be going. This also gives the impression of a bug riddled interface.

Suggested solution:
Do not interfere with how players play their game. Instead put all the events (including festivals) in one place and make them uniform and easy to navigate and work through. Not mixed with bundles, or bundles disguised as events mixed with events, or anything else. You may think this is a good marketing idea, but it makes the game slower and cumbersome to play, and is highly irritating to the player base. It also leads to players missing events because of the way you are putting them in different places and making it harder to navigate them in an organised manner.

State number:
All states

[long tusk]

Observation: day 1 of svs prep we are supposed to be able to earn points by spending pearls (I saved up for this). However the pearl store is closed.

Consequence: we cannot get our points as we should per the stage rules.

Solution: open the pearl store - it’s common sense.

State: 893 (and all)

[torpid kite]

Observation
Statue effects changes to the last statue you upgraded or places so you have to keep hiding and placing your wanted statue to keep your effect

Consequences
Frustrating and wasting time to keep putting back your statue to have your desired effect . It makes no sense to have a maxed statue and because you upgraded a statue or placed a new one you will have that statue effect even if is too low leveled to have any effects.

Solution
Let us lock the statue effect we want to see so we constantly do not have to be moving statues on the island to get back the wanted effect.

State
All

[jaunty mica]

Observation: Compensation regarding Nexus was sent after migo , which resulted in items being replaced with RSS crates

Consequence: Compensation don't make a sense,this should be sended during migo not when this end

Solution: Send compensation containing something other than outpost upgrade items + next time avoid such situations as it leads to frustration

State all

[late sequoia]

Observation: Today I want to thank devs for the amazing morning laugh 🙂 Monday has started great
I've seen everything today: effortless progress this svs (i was waiting it for the previous one), material furnace, pearls as points in svs.
Then not all knew that for getting coins for seasonal prizes you need to reroll truck so many have missed out them (no notice again? any instructions?)
And the cherry on the top - migo compensation which has been recycled the same moment.
Thank you, guys! Tho its not 1st April but it made me laugh.

Consequence: Personally I just tired to write feedbacks asking for more careful review of events, not adding ridiculous features, making announcements. Now it gives me only laughs.

Solution: Listen to feedbacks please. There are a lot of useful advices form the USERS side who wants to play. And who if not we will provide you the decent feedbacks and ideas and just general impression of the game which is getting worse with such ignorance.
Good luck

[fair barn]

__ Feedback submission__

When you submit your feedback in the channel kindly ensure to follow the below ⬇️ format for submission

Observation:
 (Event/feature name along with your observation regarding said event/feature)

Consequences:
(describe how is it affecting game play)

Suggested Solution:
(proposed solution to overcome consequences)

Points to note

Any report submission not following submission format, or that violates any server rules will be removed.

Kindly focus on submitting one piece of feedback per report. (If you have multiple topics/events/feature you want to submit a report on feel free to submit each of them individually)

Feedback regarding the server and the Moderator team will be removed and should be reported via the #contact an Lmod channel

Submissions of same report multiple times in short periods leading to spamming will be removed however we encourage you to upvote 🔼 mutual sentiment reports submitted within current week (week duration= Sunday to Saturday)

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[raven sierra]

Observation:
Nexus Compensation with Limestone, coal and migo stuff AFTER migo is over

Consequence
Why are you giving us compensation for stuff AFTER migo is over?
We cant use this?
I got this at 7:38 UTC, why are we getting migo compensations AFTER migo is over, is this a joke?

Sulution:
Give us compensation we can use...

[elder sequoia]

Observation:
At Future Tycoon tier rewards are again/still based on building upgrades instead of supposed laps which is not what we asked you for next Future Tycoon after the last one we had. We asked you to make a change here and you've done absolutely nothing like our words would never exist in your world

Consequence:

1. We are more likely to get more laps than building upgrades done using certain amount of dice. Players who don't spend on bundles that would provide them decent amounts of dice find it hard to get themselves through fair number of rewards from tiers, as the levels of buildings are higher more of event's money is required for every next upgrade. There's a stage to which we eventually get where some players are no longer able to continue with their building upgrades especially since their money gets robbed fast by other players who have access to their "Tycoon account" (usually in the group from what I saw but still) and since they end up with insufficient amount of money they are stuck and can do litterally nothing
2. Future Tycoon is one of those few events players are always excited for and can't wait to play once they pop up. If this is how this event is meant to be played then that's not fair for all the players who try to play it, since there are cool things available to get via Future Tycoon all sorts of players should get equal chance at every corner of that event, here that's not met and for some players excitement easily turns into frustration

Suggested Solution:

1. Like we've already asked you numerous times and you unecessarily have ignored us, change upgrades of buildings into laps for reward tiers so that more people would be able to get more rewards from there regardless their abilities
2. Add dice to daily crates for the duration of Future Tycoon and not 1 or 5 per crate plus on random crates like you've been doing with other things available there but 10 or 20 per crate and at every single crate from 7 available daily. Players who cannot afford to get sufficient amount of dice could get them from those crates, enough per day to satisfy themselves and to get some more fun towards the same point as those who constantly obtain dice via bundles
3. Increase amount of gained dice via Rain of Riches regardless the number of picked by players envelopes, those who don't get 100 envelopes (those who do must be very lucky) don't get enough dice most of the times and those dice end up quickly, too quickly to let those players enjoy their use

PS: Listen to our feedback, don't ever again ignore it or put it aside for god knows how long. We are the reason for you to still have the game running, we know better what can improve the game and where changes need to be made, we have a better clue of providing equal fairness to everyone, our spenders (especially whales and krakens) are the reason for you to still obtain your money. So, if we are able to satisfy you and meet your expectations then do the same for us, we kinda reward you in result for what you're doing and we expect to also feel and be rewarded for what we're doing, between others the feedback we constantly are giving you in expectation for something we want to take place. Read carefully all our feedbacks including this one and consider them, we no longer want to be heard but from now rather listened to (I can also hear somebody saying something but I don't have to listen to them). Myself and many other players are trying to give ideas for a better game, if you gonna listen to us like we want it both sides gonna benefit. Companies of other popular games listen clearly to feedback of their players and don't make their content as pricey, those companies benefit a lot more than you ever did, try to take them as example to learn from your mistakes you constantly do and finally start listening to us via our feedbacks

State number:
492/All

[magic imp]

Please check your DMs.

[manic glacier]

Observation:
Events now 100% in live and leave PTR abadoned indefinitely

Consequence:
What would you done dummy devs? Future tycoon still same mechanic no changes at all and not being tested in PTR like Earth day event did????

Suggested Solution

WHEN YOU RELEASED NEW EVENT PLEASE TEST IN PTR FIRST NOT IN TERRIBLE LIVE SERVER

State:
Idk (all states PTR I think)

P.S: I havent joined PTR server I sorry to send if I send in incorrect server

[rare rain]

Observation: The alliance gathering point: the player that put it, is not active assiduously, but the signal always remains there. it is necessary that at least the leader can remove the gathering points of the entire alliance.
Solution: let to R5 to take away all.
State: All states

[vital pagoda]

Written in laloba9143 behalf
Observation:
On Monday, compensation was provided for problems in the Nexus event. Players received valuable materials for the MIGO, but the MIGO already ended, so the materials are unusable

Consequence:
This frustrates as the compensation is essentially useless

Suggested Solution:
Provide players with valuable materials like plasma and crystals for research instead.

State number:
322, ALL

[short wigeon]

Observation
Many updates has come and many features has been added Max morale (1450-1500)
Gems level 9
And generation 2 tempest is out for long
63 skin sets ( now 72 skins 6 guardians )
500+ decorations
250 skins+
9 Gen 2 tanks
Gen 3 plane is out for long

yet pearl shop has not be upgraded since long ago
And the current only stable source for pearls is bundles and they have been nerfed too
( you have not updated the pearl shop . the prices still very costly and less valuable than before ) we didnt ask for the new event items to be added , we asked for price adjustment for everyone to catch up !
Consequences:
The pearl shop is losing value at a rapid speed to the point there is almost no reason to buy from anymore.
Solution:
Please update the pearl shop prices to allow Many players to catch up . Reduce gem chests & cost price to match the new gem updates
Add gen 2 tempest materials
Reduce the cost of tempest ,behemoth,formation,old skins.gen 1 gears to match the current age of the states.

[hushed dove]

Observation:
Another wonderful morning in the game Sos, issuing compensation after the events ended is a brilliant decision, the second brilliant step is to process the issued compensation in RSS 😂
The third brilliant step is the second price increase within two weeks for Russian players.
Consequences :
You monitor fluctuations in exchange rates very well, please also start monitoring player reviews and the quality of the services you provide
Solution:
Stop adding more and more events, reconsider the cost of game purchases, start providing quality game content and hear player feedback about your growing problems

[calm girder]

Observation: you included another generation of vehicles while some people didn't even release all generation 1 vehicles.

Consequence: another one of the many things released that mere mortals can barely achieve half the progress to maximize

Solution: in addition to dreadbeasts during the MIGO period, include vehicle parts in common fiends as well, at least one per day

State: 244

[subtle dagger]

Please be reminded that this channel is for feedback reporting. Any discussion, please post them on #📋︱feedback-discussion

[plain apex]

Observation: The alliance gathering point is able to be put on anything or anyone by any member of the alliance and you are unable to remove it unless an R5/4 places a banner in it’s place or someone else accidentally uses it.

Consequences: Unecessary alliance gathering points popping up left and right

Solution: Allow only the R5/4s to control this feature and give them the option to delete it like the banners.

[crystal canyon]

Posting on behalf of BarnOwl2525

Observation: when joining a trap rally or any rallies from the rally screen in game, you can accidentally hit the arrow button instead of the join button.

Consequence: by hitting the arrow button, it opens up the all the joiners and you lose the join button. This causes frustration when trying to join a rally quickly.

Suggested Solution: Just place a slight gap between the join button and the arrow button to prevent the overlap.

State: All States

[elder merlin]

Observation:
By restarting Chief Chef after it had already begun at reset, you ended up recycling all of the ingredients people had spent hours gaining when the event started at reset.
Consequences :
Much time and resources were wasted by people trying to get ingredients for the Chief Chef event
Solution:
Compensation should be issued in the form of ingredients, stamina, and exploration stamina to make up for the lost resources

[lilac trout]

Please be reminded that this channel is for feedback reporting. Any discussion, please post them on #📋︱feedback-discussion

[molten seal]

Observation: lucky card event has become more frequent but prize has always been the same, speed ups, crystals and plasma

Consequence: players get alot of the same items or lost interest in lucky card event

Solution: please change lucky card prize, for example when there is a pearl shop open, put pearls in lucky card event, when pearl shop is closed, prize can return to normal. This will refresh up everyone's need

State: all

[atomic mirage]

Observation : The doomsday express is just a big joke. just another way to give strong people more rewards by taking it from the weaker people.
( For example : Player 2B march attack raiding a Player 100mil march attack truck )

Consequence : Smaller people feel left out AGAIN by the constant raiding of their truck by stronger people taking away rewards they need to grow. And people don't even try to get a decent truck anymore.

Solution : Make it so that the bigger the difference in BP, the less rewards you get so it isn't beneficial anymore to the bigger players to raid small trucks.

State : ALL

[remote steppe]

Observation: Deployment rewards are ridiculously bad

Consequences: there's no motivation to actually play this, it's a nonsense event that gives worthless rewards and just makes the screen over conjectured.

Solution: update the rewards to be relevant, not RSS and hero gear materiels

State: kitty, 457

[late sequoia]

Observation: Guys, for the game that requires a huge amount of spendings (obviously not from babies) there is too much censorship. Personally I’m a grown up person who can and wants to see everything without these stars which are annoying. Your algorithm hides even innocent or simple words and it’s so complicated to communicate.
We have player named V. Well. Unfortunately I can’t say hi to him. Why it’s censored? I know what is censored but I can’t understand why.
I’m tired to play “Wordle”

Consequences: problems with communication with people. Wasting time on rewriting things, playing in associations to explain what did you mean. Tho not all people are talking English well to explain or understand. So it is annoying, time consuming.

Solution: remove censorship. Do function in settings where you can turn on/turn off it. So sensitive ppl will be safe.

State: 388

[grave hornet]

Observation: State transfer only includes a limited amount of states.

Consequence: States are dying far too fast recently and people are stuck in dead states for far too long as it takes ages for their state to be included in state transfer, meaning they either quit or just move on somewhere else.

Suggested solution: Stop putting a cap on what states can transfer at each dates. Make it so all states have an option to state transfer.

State: All

[burnt forum]

Observation: Recently the game has reached out via GM's to their spender players for their opinions on what states they potentially would like to transfer to in the upcoming merge. Rather than taking on the suggestions on board they have completely disregarded their wishes. Zero learnings from previous merges.

Consequences: Completely wasted people's time, again shown absolute disregard to what people want.

Solution: If you ask for feedback, take it on board. Alternatively don't ask your community to provide it an waste everyone time.

[frank granite]

Observation: we have more and more on the screen in the game. The corners of the screen are cluttered with too many menu windows.

Consequences: Players are overwhelmed in the middle of the action. They make incorrect guesses or have to find the right one first. The actual action is covered up with too much irrelevant information. It is often pressed incorrectly and time is lost.

Solution: Please remove irrelevant menus on the main screen or give the player the opportunity to decide what should be displayed or not. A possibility to customize our displays

[blazing horizon]

Kind Reminder, this channel only for Feedback Reporting, please go to #🧟︱general for anything unrelated to feedback reporting

[small egret]

Observations:
Again no state merge for the old states wth

Consequences:
Old states cant survive with 2 or 3 transfers after every migo season is over, the old states will become more and more dead and no way to compete with the rest of the states

Solution:
is it not obvious,merge the old states is it that hard

State:all old states

[elfin swift]

observation:
too many bugged events.
events are pushed out far too quickly, and new ones are added too much

consequence:

new events havee bugs in them, are often not fun to play, and the amount of events exhausts the players

solution:
spend more time testing events, rather than adding more and more new ones

[eager raptor]

Observation:
 LOST - State of Survival

Consequences:
IMPOSTER - State of Survival 
All these new singular games inside State of Survival are disappointing. The rewards are for beginners, not long time players.
A merge won’t fix this game

Suggested Solution:
Return to the old State of Survival

[gleaming veldt]

Observation: The merger of states has never reached states 1111-1128

Consequence: States are dying, our matchups in all events (MIGO, SOFT, SVS) are with alliances/states where their states have already been merged, state events are more difficult due to the fact that we are fewer people, in the state rankings ( MIGO, SOFT) we are always last places because we compete with previously merged states (more people than us), states younger than us have already been merged, we are forgotten

Suggested solution: Merge states 1111-1128 or reduce transfer pass costs in those states

State: 1111-1128

[tiny magnet]

Observation:
With MIGO and NEXUS over, a lot of stamina is getting wasted when claiming stamina crates icon in settlement. Players in older states (< 190) are able to save stamina in 2 weeks MIGO cooldown period while the players in state 190+ are forced to spend stamina on unnecessary items in order to make maximum use of their stamina.

Consequences:
Players are not able to save stamina. Players are forced to use stamina in MIGO cooldown period in order to make maximum use of stamina and are forced to use biocaps in MIGO season even to the point they use biocaps to restock stamina as well as even buy weekly stamina packs for stamina consumption.

Suggested Solution:
When Stamina crates are awarded in players settlement, do not add the contents of crates directly to players stamina. Let the players conserve stamina during 2 weeks time where MIGO does not take place. Allow the players to store stamina crates and use the stamina from the crates on their own way. Give all the states the ability to store stamina and use stamina as they require. Not force the stamina in their stamina bars when claiming stamina crates.

State:
192

[grave tide]

Observation

The strategic deployment event currently does not accommodate all types of players. Certain tasks, especially gold or purple tasks, depend heavily on past spending and having a few fully completed heroes. As a result, many players cannot participate fully in these tasks.

Consequences

1. Exclusivity: The event becomes exclusive to players who have invested significant time or money, alienating a portion of the player base.
2. Player Frustration: Players who cannot complete these tasks may feel frustrated and disengaged, leading to a potential drop in overall game engagement.
3. Imbalance: The event creates an imbalance, favoring players who have spent more, which again give perception of pay-to-win dynamics.

Solution

Revise the strategic deployment event to be more inclusive of all types of players. Adjust the requirements for gold and purple tasks so that they are achievable without significant past spending or having a large number of completed heroes. This could involve scaling tasks according to player progress or offering free alternative ways to complete them (no Biocaps usage) ensuring that all players can participate and enjoy the event equally.

[molten seal]

Observation: lucky card event has become more frequent but prize has always been the same, speed ups, crystals and plasma

Consequence: players get alot of the same items or lost interest in lucky card event

Solution: please change lucky card prize, for example when there is a pearl shop open, put pearls in lucky card event, when pearl shop is closed, prize can return to normal. This will refresh up everyone's need

State: all

[stoic crest]

Observation: Placing limited available hours to participate in individual events keeps all players from being able to participate.

Consequence: Players miss out on these events and their rewards slowing growth. This leads to unhappy players slowing down playing and eventually stopping all together.

Suggested Solution: Don’t put daily limited time availability on events so they are open the full day making the chance to participate greater.

State Number: All States

[runic axle]

resubmitting for Just a Assassin

Observation:
The characters that we are allowed to use when creating a name is too short. We need more characters

Consequence:
I’m trying to win SvS rank 1 but my name needs to be changed for this to happen I can’t be number one with a name like Just an Assassin no no no that’s not gonna work we all know it was his hat and he was #1

Suggested Solution:
Allow us to have more characters when creating a name so I could have the correct name when doing stuff in SoS

Smitty Werben Jager Man Jensen

State number: All states
It wouldn’t hurt to allow us to have more characters in our names.

(upvote count 19, down vote 0)

[manic glacier]

Observation:
Too many New feature in Live and PTR BEING ABADONED INDEFINITE

Consequences:
PTR players will get bored without experiment something new event and 100% will abadoned for sure

Suggested Solution
Before you released any feature in Live please PTR PRIORITY FIRST DO NOT RELEASE LIVE FIRST BEFORE PTR If you dont release anything in PTR will make more bugs in live instead of PTR

Note: Screenshot 4 is from PTR and Screenshot 1-3 is Live 👎

State:
I dont care

[slim cairn]

Observation:
No resets of attempts at the scheduled time for Draconic Raid. All the attempts made yesterday, the ranking reward obtained, but impossible to play the event today.

Consequences:
No attempt available today, so the event is unplayable.

Suggested Solution:
Fix the bug, send compensations (based on personal best score)

State: 658 (at least)

[west dust]

Observation:
since day1 this game was about, how to survive during zombie apocalypse with using the wise ways and strategy. but it have been changed too much during these few years that the main subject, zombie apocalypse and how to survive during such situation by using wise ways literally have been forgotten... now instead of setting strategy, we have to spend on clothes to dress our heroes like playing some doll-dress-game for infants!

Consequences:
no wonder devs not working on bugs and to fix them, no wonder we have meaningless events and lots and lots of weird bugs daily and during events and, no wonder no one listen to us players complaining about gaps, bugs, too much events and etc... devs are buys designing fashion show for heroes to satisfy those minority that ask for these weird things to spend their extra money🤌

Suggested Solution:
Change the name of the game from STATE OF SURVIVAL to DRESS UP ZOMBIES

State:
who cares tbh

[limpid mauve]

Observation:
Backpack is cluttered, especially when looking for items in the "Others" tab

Consequence:
Particularly with the introduction of the Alliance Gathering point feature, the inability to easily find items in the "Others" section makes it difficult to explain to less experienced players where to find something, and also makes it take longer to find specific items.

Solution:
Add a sort and/or filter feature to the backpack. For example, if you sort by item type then all decorations will be in order, and all shards in order, etc. I also suggest adding sort by name, so you can approximate the location of the item you're looking for by identifying the name of the items you see. Sorting by rarity allows you to color coordinate.
Filters could be a more compressed version of tabs, so you can have more categories taking up less space, it could also allow you to select multiple filters and if there's a checkbox that allows you to retain the filter when closing the backpack you can filter your backpack to the items you'll need for the present event, e.g. opening inventory and immediately seeing a random relocator, or filtering to decorations if you want to decorate (or activate?).

State:
Any

[grave hornet]

Observation: Training expansions don’t really have much use.

Consequence: when using training expansions you’re paying for a mass amount of troops to be trained but with no benefits other than a larger amount at once.

Suggested Solution: With the expansions possibly cut the training time in half or at least cut it down a substantial amount so they’re actually worth using.

State: ALL

[hard mantle]

Observation: you have changed the rules of the game without informing players before hand. The new rule prohibits attacks, or prohibits some attacks, or it prohibits attacks when a player complains. We don't even know or understand!

Consequence: players will be banned for behaviours that they don't even know are prohibited. Players will also leave when they find out that the game they enjoyed for 4 or 5 years, has morphed into Farmville when only peaceful play is permitted.

Potential solution: consult players before changing the rules. And when changes are made, INFORM the players so that they know that they need to change the way that they play.

State: ALL

[torpid kite]

Observation
Stop insulting us
Feedback after feedback about not having claim all buttons and another daily , permanent event is added without a claim all button

Consequences
Players are felt unheard and frustrated seeing another menu to click click click daily as well as we are seeing temporary events and events that took 1 click to get the items for example clicking the gathering icon in events like the mermaid and collaborations . IF I clicked the gathering icon all other icons like fiends, infected, use dice and whatever else would be claimed In that 1 click and that has a claim all future now???? Make it make sense

Solutions
Have a claim all for daily deployment missions please

States
All

[atomic mirage]

Observation :
Bring 'em back event has a task you can't complete ( Feeding frenzy which ended 17/07/2024 23:59 - Bring 'em back started 18/07/2024 00:00 )

Consequences :
People who are bound to a returning player will miss out on coins and the bounding player will miss out on those as well

Solutions :
give people who bound or are bounded the coins they can't earn because of ended events the day before.

[balmy verge]

Observation

State transfer events are problematic for all states. Currently, we can't see state BP (Battle Power), and there are too many leading states without enough players to compete at higher levels. Some states are receiving information on how to drop from leading, while others are not. Developers are expecting us to participate in expensive events consecutively. However, players who spend to win are often locked in weaker states. Many players have quit, causing new states to automatically become leading states. This cycle causes more players to quit as well.

Consequences
Players are losing interest and quitting due to the unfair environment created by state transfers.

Solutions

1. Increase Transparency in State Transfers: Display state BPs during event
2. Reduce the Number of Leading States: Players cannot compete effectively if they are in leading states.
3. Special Invitations for Leading States: Provide two special invitations to states that are leading and unable to drop.

State: All states

[jade jungle]

Observation
intel help for farms and inactives

Consequences
we'd like to help main accounts rather than farms but a lot alliances have farms and inactives in their alliance and we often get those to help with intels, we feel like it's a waste to help those so we don't help at all

Solution
let us choose who we want to give intel help like we choose who we give training taps

State
All

[molten seal]

Observation: lucky card event has become more frequent but prize has always been the same, speed ups, crystals and plasma

Consequence: players get alot of the same items or lost interest in lucky card event

Solution: please change lucky card prize, for example when there is a pearl shop open, put pearls in lucky card event, when pearl shop is closed, prize can return to normal. This will refresh up everyone's need

State: all

[slender basin]

Ray's place  - progress rewards 

Consequence:
Players are not happy with milestone crates in Ray's place. They do not feel satisfaction with small rewards and very rare do max progress rewards.

Suggested Solution:
Increase more Hero completion custom token and completion potion in progress rewards in Ray's place (example 40/50 hero token and 400/500
potion.

State Number: 
Every State```

[ionic sage]

Observation:
the astronaut fragement recycle

Consequence:
the astronaut fragmement can be recycle to general resonation frags that can be only used for angelica and the other reso heros with 5 skills
and those heros with 5 skills are only for some players. not for all. not for mid and low spender

Suggested Solution:
there is a lot resonation hero frags in the bag of mid and low spender that we dont want to use em
so let us recycle them to general resonation hero frags and max our usfull resonation heros

State Number: 794
i m weak

[still lake]

Observation: again no state merge

Suggestion solution: gives us a merge already. This one is taking longer than the first time. People leaving.

State: all old states but 427 spec.

[stoic dagger]

Observation: you have changed the rules of the game without informing players before hand. The new rule prohibits attacks, or prohibits some attacks, or it prohibits attacks when a player complains. We don't even know or understand!

Consequence: players will be banned for behaviours that they don't even know are prohibited. Players will also leave when they find out that the game they enjoyed for 4 or 5 years, has morphed into Farmville when only peaceful play is permitted.

Potential solution: consult players before changing the rules. And when changes are made, INFORM the players so that they know that they need to change the way that they play.

State: ALL

[thick arrow]

Observation: The labyrinth game disproportionately gives one kind of reward over the other

Consequence: You can't upgrade your Excavator efficiently

Solution: Add an exchange where you can exchange either item for the other at a 1:1 rate

[shadow plinth]

Observation: You begin a bring'em back event, bring someone back, and she/he has 4 tasks (with different points per task ofc, but): 1st task is to top up; 2nd and 3rd are achievable for her/him; 4th is playing feeding frenzy which ended yesterday,

Consequence: People come back and feel they wanna leave same day since the game they joined again is the same they left for above mentioned causes. Game asking for money and with bugged events.

Solution: get your 💩 together and start listening to feedbacks.

[dusk jay]

Observation:
Topic: Attack Harassment

Some players have been banned for a length of time from gameplay due to reported “attack harassment". Prior to this, players of State of Survival were unaware of a rule regarding this.

Consequence:

Other players are now concerned regarding this rule, and need clarification. Some are worried about engaging in events this weekend, due to the risk of a potential report against them for playing the game as the mechanics dictate in order to play competitively.

Solution:

Players require clarification from developers at FunPlus, through their Community Managers (CM) and/or moderation leadership (DLMod, SLMod):

• What are the guidelines used to judge these instances?
• what happens if the report of attack harassment is found to be false, yet reported players are still punished? Does the player who falsely reported then get the banhammer?
• what's to assure this won't be used to bait players into attacking multiple times, if only to report those players when they do?
• why weren't there any instances of this prior to recently, if such a rule or guidelines regarding attack harassment exists?
• why weren't players first warned that this could happen as a system message, to try and dissuade players from continuing?
• is there any ability to refute or appeal a ban? If so, how (in detail)?

State:
All

[fallow stag]

Observation:
Enlistment takes Far too long, and New and old player's get fed-up with the time,

Consequence:
Player's aren't at full strength they are missing out on Rallies, SvS and alliance event's, collecting Resources

Solution:
I Here's a great idea 💡
Have Alliance help's on the enlistment building,
Not just Hospital

All-states

[late sequoia]

Observation:
There is a survey in center about events that we are thinking are too difficult to do. However there is no behemoth trials (and all the similar events in collaborations). It is too boring and time consuming and rewards are so so for the time this event is needed.

Consequence:
People are bored with this event and less and less people do it.

Solution:
In my world I’d live much more happier without this event at all.
Remove or make it faster somehow. Or may be like exploitation on auto mode. Just save our time please and fun.

[trim parrot]

Observation:
** Kaiju Crush**

Consequences:
The Kaiju is very - very slow moving, the skills that we must use doesn't instant responding, there is a big lag.

Suggested Solution:
Improve the movement speed and skill reposnse to our command given. Try to make it smooth as it was with the turtles.

[torpid kite]

Observation
Rain of riches has no right beinung limited to one hour at set times , too much players say they miss out on it and it is unfair espicially for a solo event that is short and its purpose is just to give players items .

Consequences
Many players limited to time frames in their real lives, imagine being on vacation , sneaking on your phone during classes or work, stopping family time just to do an event like that and still just yesterday I saw people saying they missed it cause they couldn't make it or forgot to set an alarm.
The Screenshots are some , not even all of my pre set times I need to log onto this "game" . And I stopped playing bunkers so less alarms are turned but if I activated all alarms for every time commited event they would be 5, a whole 5 alarms for a game and there is still dailies, putrid pile .And sometimes it can be more than 5 alarms set a day , it is frustrating and unfair to players cause players for far too long been missing on rewards due to time zones and real life

Solutions
Make more events that are 23/24 hours long .

States
All

[torpid kite]

I forgot to attach the screen shots

[sick marsh]

Posted for Tata

Observation: First occupation rewards are only for the people that hit the bunkers first, but you can only fit 20 people max in a rally

Consequence: Not everyone from an Alliance can fit in a rally so not everyone can get those first occupation rewards and this can cause frustrations in an Alliance when there are more then 20 that want to participate

Suggested Solution:

• Let more people be able to join rally's (but let the cap stay)
• Give everyone in the Alliance the first occupation rewards

State number: All

[simple robin]

Observation:
Rain of riches having such a limited time of hours totally available is a massive problem for far to many players, entire time zones are negatively impacted.

Consequences:
There is a very large player base that is completely unable to participate in Rain of Riches because they can't due to work and real life be online during those 3 times. It also impacts events where you must participate in rain of riches in order to complete challenges

Suggested Solution:
Please increase the number of times it opens by at least 1 or 2 and increase the amount of hours by at least 5.

State number
ALL

[toxic tangle]

Observation:
Flash duels

Consequence:
Players are getting specific hero capsule every single flash duels, some dont need it and some got no use for this concrete one.

Suggested Solution:
Instead of specific Hero give us hero completion custom tokens so we can pick ourselfs what hero we need.

State number
244

Observation:
Lucky card - tickets

Consequence:
Lucky tickets got removed from daily task crates and with only crate in the lucky card event, players are struggling to complete at least one lucky card as it is hard based on how "Lucky" this event is.

Suggested Solution:
Bring back lucky tickets to daily tasks and also keep crate what gives tickets in the event, like this players will be able to complete at least one card. Stop taking good things away from players.

State number
All states

[toxic tangle]

Observation:
Pacific Rim - Kaiju Crush

Consequence:
Event takes a lot of time to complete and not everyone can sit on it for hours

Suggested Solution:
Add Auto mod to Kaiju Crush

State number
All states

Observation:
Alliance trading

Consequence:
A lot of players got full backpacks of things they cant use but alliance members could but theres no way to help them.

Suggested Solution:
Create alliance trading where players in alliance can trade with each other things they need.

State number
All states

[ionic sage]

Observation:
costumer service

Consequence:
what the hell is wrrong with you
bots answering our tickets

Suggested Solution:
stop using bots as constumer service

State number
All states

[toxic tangle]

Observation:
Crack N Jack

Consequence:
Spare coins (Festive Eggshells) and hammers gets recycled after the event ends what is lose for many players.

Suggested Solution:
Do not recycle Hammers and Festive Eggshells when event ends

State number
All states

[hushed kite]

Friendly reminder to post your bring back codes here #🚀︱sos-x-pacific-rim-share

[grizzled mantle]

Observation
Kaiju crush is grindy and not actually very fun. You move slowly, you don't kill things very fast. Maxed damage but by level 5 its like being on lvl 1 with no upgrades again. You move slowly. The enemy just swarms you. The end bosses are too strong. The upgrades are uninspiring.

Consequences
Playing it is boring. The prizes don't make up for a style of gameplay that is restrictive and boring.

Suggested solution
Play a real game? This should be fun. Its a mini game inside a very casual mobile game. Let me be some form of death robot that by the end of the stage is wiping out everything. I should be slashing my sword out, releasing a barrage of missiles. Firing a plasma bullet that annihilates things. Make it fun. Make me godlike for my tiny 6 minute minigame. You'll still earn the money on the other 2 prize tracks. You might even earn more cos now its not a slog so people are willing to invest.

[rain coral]

Observation:
You are selling us unfinished product, yet the prices of bundles are high. There are patches almost twice a day, poorly written so most of buttons in game require to be pressed twice because of "loading resources" feature. State merger that is coming in few days without proper announcement leaving players unprepared for expected mistakes that it will bring, since all of it is done in a heist and probably in desperation because you are losing player base.

Consequence:
Less and less people want to spend on your unfinished game that you market as final product and as a consequence, stop playing because they can't be competitive unless buying bundles. People that don't spend are quitting because too many events require too much of their time and give almost nothing as compensation.

Suggested Solution:
It's time to call it a day. Explain to your investors that you have failed their expectations since you killed the goat that was giving you milk.

State number
All states

[sick marsh]

Posted for Tata

Observation: During events like State warfare where you leave for Capital Clash etc. you need to relocate out of the hive

Consequence: Zombies and tile farms can spawn on your spot if you forget to put out camps or trophys

Suggested Solution: Don't let zombies or farm tiles spawn on spots where a settlement has been standing for more then 24 hours

State number: All

[toxic tangle]

Observation:
Effortless progress

Consequence:
Some time passed and Behemoth MK II was never added to effortless progress

Suggested Solution:
Add Behemoth MK II to effortless progress

State number
All states

Observation:
Future Tycoon

Consequence:
It is very hard to play this event and get stage rewards and mostly when people keep on being robbed by bigger spenders what is frustrating. With little amount of cubes and money lose from getting robbed, players got no chance to move from place at all and enjoy this event.

Suggested Solution:
Add more free cubes for players.
Remove robbing or at least reduce amount of money they take, make it fair.
Take down price of building upgrades, make it cheaper so everyone can play and have fun, enjoy this event.

State number
All states

[flint fiber]

Observation: Duty Rate for Enlisted too slow

Consequences: people are unable to get troops back fast enough

Suggested Solution:
Last SvS 1 month ago we were vs a state where I was hit and had over 4m troops enlisted i used 4500 duty coins to clear most out. It went fast at first but the less troops you have the slower goes and here I am today in SvS and instill have over 300k enlisted and if I want to transfer out of my state I either have to discharge troops or I need to buy duty coins cause there were only 1500 from crates. There has to be a better way to clear enlistment faster.

State number: All states

[pulsar thicket]

Observation:
State transfer events happening along with SvS will lead to heavy losses to whoever tries to move to another state because of the lack of duty to recover all lost troops.

Consequences:
Alot of players who are planning to move to another state are hesitating to participate in SvS to avoid troop losses and this would lead many states to lose.

Solutions:
Provide adequate Duty as compensation to help players get through their enlisted troops safely.

[paper pivot]

Observation :
Again new generetion heroes. What is the point to have new heroes each 3 months. On ur FB page you claim help everyone, but u dont help the low and f2p players. In 3 months its impossible with all the events to max just ONE hero, so the f2p and low spenders have multiple generation heroes.

Consequences:
The gap between normal players and big ones, grows up like a canyon each day and u dont car of it, low spenders and f2p are tired to always run after something when u get out each 3 months new heroes who they will not able to elvolve and they will leave the game.

Solutions :
Stop get out new heroes each 3 months or help REALLY (!!!) the ones who are not able to max them to grow the heroes they have. 6 months new generations heroes is enough.

States : ALL !!!

[toxic tangle]

Observation:
King of the Hill store and Crown Conquest

Consequence:
Price in Koth stores is too high with little amount of coins we get and there is not even much to pick from.

Suggested Solution:
Lower price in all King of the Hill stores and add bigger pallet of useful items players need like for example completion potions

State number
244

Observation:
Theres not event only for F2P or MID spenders

Consequence:
All events are now about big spenders what is making F2P and MID spenders feel frustrated and useless but they are players like any other who just want to enjoy this game and grow their accounts in their own speed.

Suggested Solution:
Have some event only for F2P’s and MID spenders so they can also enjoy game like any other player.

State number
244

[torpid kite]

Observation
Supportive heroes for hero challenges dissappear and have to continously be put back after doing regular hero exploration or plundering

Consequences
Frustrating to go through all your heroes to set back supportive heroes , even if limited to one type it is a lot . We have to always keep in memory and focus to set back heroes after plundering if not just let it play out or restart to put back those heroes wasting time. Simple things like this is never done but players always have to keep focus 💯 to make the best of what should be done but does not . Espicially when players are rushing to do just 1 hero challenge and go off they have to go go through a Frustrating procress to put back supportive heroes ...yes it is that Frustrating to do this each time Espicially druing the reoccurring chief chef waste of bread , time draining event and throwdown where plundering is done frequently

Solutions
Lock in supportive heroes no matter if we plunder or not they are always set unless we change them

States
All

[clever nacelle]

Observation:
Future Tycoon is actual theft, promotes and implements criminal activity.
Consequences:
Prior to even being able to press a button or buy a shield, players literally rob you of your money. Actual money. You literally can watch 300 dice spun to get to a single upgrade disappear before you can press a button to upgrade one of the houses.

You are not just promoting illegal activity but providing people an avenue to implement it. I will no longer be playing this game.

This is literally cybercrime.

Solution:
Quit screwing people over and giving other people the means to steal from others.

States:
All

[atomic mirage]

Observation :SVS warstage is already a long time to be in game in a day. Then after warstage collecting the glory / valor crates takes way to long. if you don't port across half the map to collect them from close distance. + the time we have on sunday is not nearly long enough for people to collect all.

Consequences : People don't collect all the crates after warstage because they are already tired from fighting all day + sunday they don't have enough time to collect the crates and lose out on rewards

Solution : Make marchtime to crates 30 seconds regardless from distance so people can collect faster + extend the time to collect on sunday until reset.

States : ALL

[final storm]

Observation
Resonance heros are key in fights and events. Te reach lv 4 and update skills you need hundreds of frags. This is only possible by spending.

Consequences:
We got so many resonance heros eg turtles, that it was imposible to build all up to an effetive level without spending big sums. so there is a big imbalance.

Solution
Give us back value voucher for reso heroes and general frags for reso heros to buy for bios

States: all

[broken raven]

Observation
Many migo stuff from Glory Store are being useless in my backpack (frames, marches skins, even Hqs) because I got it twice; either get it by luck with chips or accidentally bought the wrong Hq though I could also get it through my alliance rank in alliance duels

Consequences
Many stuff are being useless in backpack, which is a loss of migo glory points/skin tickets

Solution
Like some other frames/HQs, it would be great to be able to recycle those HQs/frames to get some skin tickets back.

State number: all states

[vital pagoda]

Let's remember that this channel is only for Posting reports feedback, for brin em back codes kindly send them here #🚀︱sos-x-pacific-rim-share , thank you

[sharp sundial]

Observation: Over the past few State Wars, there have been instances where there has been inadvertent friendly-fire. Settlements mistakenly attacking same-state settlements, the cause is unclear.

Consequence: People within the same state suffer greater troop loss and recovery, without vouchers.

Suggested Solution: During State War, if we accidentally target a same-state friendly HQ, put up a warning notice asking if we truly want to attack same-state HQ, as we can see when we try to attack weaker plasma HQs.

State Number: All States

[cinder radish]

Observation:
In KOTH, always find it incredibly hard for small players to reach 120k points, which is the threshold to have all rewards. Since there are no occupation points or garrison points as in RR, suicide becomes the main way to get a small amount of points, but spending an hour online just to be defeated is unacceptable.

Consequences:
Very bad game playing experience

Suggested Solution:
Reduce the 120k threshold or give people more ways to get points as in RR, or simply remove the event for good

State number: all states

[zinc glen]

———————————————————————————

Observation:
There are still not enough free ways to earn completion capsules and potions.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Continue to introduce more avenues for earning hero completion material.

State Number:
All States

———————————————————————————

———————————————————————————

Observation:
The reward odds listed for the new enigma crate does not reflect the actual drop rates of the respective rewards. Furthermore, the tier by tier odds percentage fails to explicitly describe the odds per reward.

Consequence:
Reduces impact factor towards player quality of life and growth.

Suggested Solution:
Explicitly define the odds percentage for each reward within the crate such that one is able to better understand how each tier is broken down.

State Number:
All States

———————————————————————————

———————————————————————————

Observation:
The time ranges for the Rain of Riches mingame prevent certain players from participating.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Adjust the Rain of Riches such that it can be attempted at any given time during the day, 24/7.

State Number:
All States

———————————————————————————

[nimble nimbus]

Observation:
In KOTH, it is really a hassle to keep removing heroes from the registration, just to change the hero resonation. All Rally leads need to change heroes around constantly to better fight their opponents in Big events like CC, SVS, and even small events like trap to maximise dmg with best heroes. SVS and CC ends late and people easily forget to register their heroes back in KOTH due to the long hours game time fatigue.

Consequence: Players will not have their heroes registered back in time as CC and SVS warfare starts on saturday and last 4 to 8 hours including free for all stage. KOTH prevents heroes registration on sunday. Ridiculously stupid setting. Becomes a nuisance and makes people angry about it.

Suggested Solution: Remove the restriction for changing of hero resonation when heroes are already registered in KOTH or even in POW. It will totally solve the problem and at least have main heroes players need for the events. Otherwise, let players update/change hero resonation even on sunday/before the event starts.

[native sail]

Observation:
Strong player - Attacks - very injured and missing - and Becca comes on screen - It starts with Mr. Chief - and I pass a series of messages - Automatically sends from the wild to the settlement.
I will not pass these steps and turn into a savage and run away.

Consequence:
It causes players to be attacked 3-4 times during the message, and not be able to port away.

Suggested Solution:
Remove the messages that pop up and take away from game play.

[devout thunder]

Observation:

• It’s very difficult to get the needed amount of transfer tickets. There are only a few in the bundles and then pretty expensive and rare.

Consequences:

• Players get forced to stay in dead states or in a state with an unfriendly surrounding. This way player loose the interest in the game.

Solution:

• Make more bundles with tickets
• Make easier access to tickets and reduce the costs
• Refresh the Pearl shop to be able to buy more tickets

State:

• All

[toxic tangle]

Observation:
Recyclation of hero fragments is nowhere to be seen

Consequence:
Players backpacks are spammed with hero fragments they can no longer use and they cant even recycle or exchange them

Suggested Solution:
Allow us to recycle all hero fragments
Allow us to exchange hero fragments to capsules

State number
All states

[simple robin]

Observation:
The supplies rewards don't really worth it , atleast for the old states.

Consequences:
Many players just skip the event .

Suggested Solution:
Improve the rewards based on each state's age so everyone can benefit from the rewards.

State Number:
ALL

[torpid kite]

Observation
New heroes right in track while players struggle to fully max out old limitless and troll squad

Consequences
Players seem to never finish any hero in a timely manner freely , when they do , about 3 new sets of heroes come out I am not only referring to making heroes red but maxing the skills as well. Injections are also too expensive and needs to be avaliable more for lower costs

Solutions
At least make troll squadfrags very cheap and in abundant
Ideally make very old limitless gen frags easy to get with syringes that can only work for old heroes to help players . No one uses nikola again once they in states that have all the heroes so what is so bad letting a player feel accomplished by fully upgrading him as well as any old gen hero. All this will do is boost players morale instead of them feeling sick of seeing more and more incomplete heroes .

STATES
ALL

[hushed kite]

Consequences: Players feel mislead and missed out due to not knowing there was a time limit and multiple parts. 


Suggested solution: reimburse and compensate players with rods as if they completed the first stage. 

States:445

Posted for:  siahposh AKA 🐠Sima🐟```

[amber grail]

Observation:
A lot of events/features have useless graphics which consume time and data. Example: Cooking pot in Chief Meal Challenge, vehicle container

Consequence:
It takes away more time from players which is not necessary as they have to wait till those little graphic motions are over.
For phone users it brings unnecessary strain to their devices.

Suggested Solution:

• When light mode is on, add a setting that these event graphics are also switched off.
• Add a skip button for the graphics to save time.

State number:
All

[heavy cosmos]

__Observation:__many states merged twice, but the developers missed or forgot some of the 600th states.

Consequence:
It is becoming increasingly difficult for alliances from skipped states to fight against states that have already been skipped twice. Players lose interest in fighting against an unequal opponent and leave the game.

__Suggested Solution:__Merge 600 states now.

State number:
600s

[heavy cosmos]

Observation: There are too many events in the game that have their own store

Consequence: Players do not have time and forget to check each store to spend currency. Rotten tomatoes receive compensation instead of currency. There hasn't been a single player in the game for a long time who needs your stinking tomatoes.

Suggested Solution: Make one tab where you can view all stores. Or compensate with pearls

State number:
All

[lilac marsh]

Observation
There were exactly 1 good offer that all players could use and that were the monthly pass for both behemoth, plasma, aircraft and crystals. And not it’s light plasma, serum and badges

Consequences
Player can’t catch up with behemoth or aircraft’s and will simply get more behind

Solution

finally stop screwing your players and bring back the monthly pass as they were with biobatteries, behemoth 1&2 fragments heli parts and so on

PS: even when you don’t want to listen to feedback, maybe start trying to look like you do and at least inform us about such huge impact changes

[edgy elbow]

🔹Observation:
Currently, players are unable to write anonymously in the transfer channel, which prevents them from discreetly seeking new states.

🔸Consequence:
This lack of anonymity can cause discomfort and tension within alliances, as members may not want their current alliance to know they are considering transferring. It may also deter players from exploring new states and opportunities, impacting player satisfaction and retention.

🔹Suggested Solution:
Introduce an option for players to post anonymously in the transfer channel. This feature would allow players to seek new states without fear of repercussions or causing unnecessary drama within their current alliances.

State number:
All states

[elder sequoia]

Observation:
Its been about a year now since we aren't able to recycle our blue and purple hero frags, they endlessly build up in backpacks and act there as untouched trash. Still quite recently you promised you will introduce the recyclation of hero frags, nothing in this direction has been done since which is rediculous

Consequence:

1. Everyone (definetly and especially in old states) who has those heroes maxed doesn't need their frags anymore, they're no longer valuable. Continuation of obtaining them is useless
2. Operation Resurgence only includes recyclation of deafult blue and purple frags, but not those of particular heroes which need to be recycled equally as much and get obtained more frequently
3. Taking Eva as example, I have 3.4k of her frags and when the recyclation was available I never remember having more than 1k which is a really big difference
4. Players who buy a small bunch of or no bundles at all find it hard to obtain decent amount of capsules for their heroes to upgrade them fairly well, blue and purple hero frags are a lot easier like a rain falling from the sky especially when not needed anymore

Suggested Solution:

1. Bring back those frags as option at recycling center and make it regular like we used to have, people need to clean their backpacks from stuff they no longer need in exchange for something they will benefit from like points in some events going on at that time
2. Let us exchange frags of blue and purple heroes into capsules of all existing limitless heroes (the gens depending on state's age) where we could choose which hero we wanna use them on
3. Include blue and purple hero frags in Operation Resurgence and not only those deafult ones, when the event comes people would be more than happy to also recycle such frags there in exchange for state's points and as a result for buffs since there also is no limit on how much of each thing can be recycled, huge thousands of frags would provide magnificent points
4. When you promise or at least try to promise us something, simply make that happen asap, our clocks tick tock all the time

State number:
492/All

[pine mural]

Observation:
When an alliance has saved transfer tickets and planned as an alliance to transfer together to a trialling state but when transfer opens many players  cannot get in as the state is full within 2 minutes. Kept trying for a few hours whilst recalculation happens but still cannot get in. Several players were unable to transfer on time due to a required confirmation message in the game. 

The issue stemmed from the case-sensitive "yes" option, which most phones auto-correct to "Yes" with a capital letter, causing significant confusion. This hindered our players' ability to transfer promptly, in contrast to languages such as Japanese and Mandarin, which are not case-sensitive. Despite staying up late, many players were unable to complete the transfer due to this incident 

Consequences:
Players left behind are devastated to the point of not wanting to continue to play. Alliance is now divided and potentially not enough players to make a full alliance in new state. Players are also left feeling devalued. 
 

Suggested Solution: Allow for more than 100 players to be able to transfer into a state during state transfer event. 100 players is not enough as with less merges, many more alliances are using the transfer to move their alliances to active states or peaceful states. Fix the confirm ‘yes’ so it accepts capitals and lower case ‘y’.
852/All
Open states 

[mystic sedge]

Observation:
(No pearls in Lucky Cards event during Future Tycoon)

Consequences:
(Negative. It was only good solution for most of us obtain some pearls at least ones in 3-4 months.)

Suggested Solution:
(Return that 1 time Lucky Cards with pearls during Future Tycoon. We dont ask it to be regular, since lucky cards goes 2 times in a week every week, but have pearls ones in 3-4 months during Future Tycoon is good.)

[tepid meadow]

Observation:
States without a governor, because they lost SvS, doesn't get any new players for the state during state transfer. There is only a default of 100,000,000 bp, at least for my state, and no one is 100,000,000 bp anymore.

Consequence:
Sometimes a good chunk of players transfer out of the state, for whatever reason that may be, but no one is transferring back into the state. Leaving the state, more or less, very dead. Especially when there hasn't been a state transfer for said state.

Suggested Solution:
Just let people transfer without needing a governor to set a BP limit. Sometimes the governor abuses their power over this anyways.

State number
All states

[brittle fox]

Let’s please keep this channel for reports only! thank you!

[rustic imp]

Observation:
You removed the resonator fragment event and previously when it was available didn't give the option to just obtain general resonate fragments and you should make Angelica and selina easier to obtain because we enjoy the game and want a chance to play with those heroes.

Consequence:
Everyone who wants to upgrade resonate heroes have to purchase and now plenty of mid to low spenders quit because of how much the gaming dynamic has changed from for F2p players don't even have a chance so like what's the use you need to give players more of a chance to get stronger without a price tag always.. you should try fishing the quality of bait gets you more fish.

Suggested Solution:
Return the resonator value voucher with general fragment option available.
Try giving players a taste of an event for example such as the star ascention event is only pay to play and you should provide at least 1 free and this goes for all pay to play event so that you can also attract more spenders instead of just pure payment.

State number:
968.

[manic glacier]

Observation:
Next phase would be most pathetic event for F2P

Consequences:
How long developers corrupted own game?
Journey of Surprise 100% Paywall
Lucky Ferris Wheel 100% Paywall (last event useful for that one is February 2024)
And F2P no chance to play both fake events

Suggested Solution
Permanently REMOVE THIS Journey of Surprise and Lucky/Christmas Ferris Wheel

State
498 (could be any state)

[mystic sedge]

Observation:
(Pitiful Skin store, abandoned feature, with no development at all and with 4 years old skins & decorations with unrealistic prices taken out of nowhere )

Consequences:
(Negative)

Suggested Solution:
(Remove Skin store... SOS developers clearly do not do anything to develop it since it was implemented. Put Festival bazaar instead, since it became permanent feature & pearls are part of almost all events. Allow recycle what we recycling now into pearls with same conversion rate as into skin ticket.)

[polar niche]

Let's post the codes on #🚀︱sos-x-pacific-rim-share. This channel is for posting feedback only.

[cursive chasm]

Observation

What possessed the developers to add a 'Golden Egg' pop up in the chat? It is so glitchy, annoying and interferes so much with the chat! Do you actually test anything in this game, or just throw any stupid idea you have in, then fix it months later after you had a tidal wave of negative feedback?

Consequences

This will frustrate and annoy people constantly, and in the heat of the battle, just get in the way. Do you want more people to quit? The way you design this game now leads to constant annoyance.

Solution

Get rid of that button, do some proper testing and as the 'Golden Egg' event is mainly a spender thing, stop messing with the game where everything leads to a bundle purchase. Sheesh!

EraZor 216/all

[ionic sage]

Observation
what an amazing creepy matching

Consequences

its frusturing to put a random team against a whale team

Solution

make a better match and let whale face whale cause in case a whale team lose they will spend more to get revange, but for low and mid spender we give up no more purchase

[cursive chasm]

Observation

Robbed of plasma Intel due to new Quick Help feature.

Consequence

Slower growth and less Travis back packs.

Solution

Think about what you are doing. If you are going to add this feature, put plasma into every quick help as well. Otherwise, as is the usual complaint, test your ideas before putting them into a live server and hire competent developers who play the game, rather than throwing in badly thought out additions that attempt to look nice but greatly hinder progress.

EraZor 216/all

[sour panther]

Observation

I'm sure this has been said before, but there are WAY too many events going on nowadays.

Don't mind an event going alongside MIGO and SOTF/SVS but at the moment there are so many events which require considerable money to do well in, it makes the gap between the top 1% and everyone else so big that it demoralises people.

90% of the player I know who have quit, did so because it was no longer fun as a F2P.

Solution

Just calm it down. Focus on the views of the majority, and stop focusing on how to bleed more money out of those who play.

It's no wonder there are state merges every 3 months nowadays.

Stick to Migo, SOTF/SVS, and one seasonal event (such as the Pacifc Rim event)

[wanton peak]

𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐟𝐨𝐫: Grafx

𝐎𝐛𝐬𝐞𝐫𝐯𝐚𝐭𝐢𝐨𝐧: the requirement for helper in joint exercise cannot be met as too ranking player also doesn’t meet the requirement

𝐂𝐨𝐧𝐬𝐞𝐪𝐮𝐞𝐧𝐜𝐞: player feel annoyed because of this

𝐒𝐮𝐠𝐠𝐞𝐬𝐭𝐞𝐝 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧: to lower the requirement for joint exercise

𝐒𝐭𝐚𝐭𝐞: 1310

[velvet totem]

Observation: Devs say that our suggestions and feedback is taken to consideration but everyday shows the feedback is not taken seriously

Consequence: Everyday is logging in is like a job that doesn’t pay.. theres too many tasks to complete the time is not enough…

Suggested Solution: Devs should hold a chatter session with players and use our suggestions and feedback in the updates so we see change..

State: All

[radiant moon]

Observation: unable to build a tower on empty land

Consequence: that leaves enough territory for other players to jump close to our hive and attack

Suggested Solution: need to be fixed

State: 1140

[elfin swift]

observation:
when sending a sticker, it doesnt show the name of the sticker.

consequence:
sometimes send the sticker with the wrong meaning.
for example, ghosts "you're welcome", and nanamis "excited" look very alike, both having the same stars on them.

suggested solution:
display the name of the stickers in the menu before sending them.

all states

it isnt a huge deal, but very easy to implement, and just a nice quality of life feature 🤷‍♂️

[plain apex]

Observation:
Building towers is not expanding alliance territory. And moving the oasis HQ did not make the towers in the old location invalid either.

Consequences:
This leaves a huge open area next to the old hive that enemies can port into for our players to be open to be attacked.

And can not rebuild in the new area so that trap and the alliance can move.

Solution: please fix the glitch in the map for our state. There are other alliances who can’t build towers at all either.

State 1043

[nimble yacht]

Observation:
Since the update, intel is only showing for quick help which results in us not being able to do normal intel for the red cell batteries to donate to trap.

Consequences:
Since we’re not able to receive normal intel to do we cannot receive red cell batteries to donate which 1. Means we cannot get alliance gold for trap donations 2. Means we cannot get silver coins that we used to get to then in turn use in alliance store 3. We no longer are able to receive the attack level for donations.

Solution:
Bring back normal intel alongside the quick help of we must continue to have it so we can get the red cell batteries back.

State: 1043

[molten seal]

Observation:
(No pearls in Lucky Cards event during Future Tycoon)

Consequences:
(Negative. It was only good solution for most of us obtain some pearls at least ones in 3-4 months.)

Suggested Solution:
(Return that 1 time Lucky Cards with pearls during Future Tycoon. We dont ask it to be regular, since lucky cards goes 2 times in a week every week, but have pearls ones in 3-4 months during Future Tycoon is good.)

[torpid kite]

Observation
I logged in soon after reset and did not get any regular intel , just the option to help or use the quick help.
Regular intel is too little now making players miss out on plasma .

Consequences
More ways too use plasma and less ways to contain plasma and other needed items like red trap cells .

Solution
Have Regular intel amount wirh quick help future . This needs to start immediately

States
All

[tired mason]

Repost for TheShoNuff

Observation: Please fix the movement of jaegers in Kaiju Crush.

Consequences: Jaeger just stops moving at random while trying to avoid everything. Finger is dragging across the screen, and it'll just completely stop at times. This issue happens with the behemoth events as well.

Solution: Is it possible to change behemoth/Jaeger movement to tap and go? Fingers are always sore and hurting after playing this event. I know it's easy with a mouse on a desktop, but for mobile platforms, it makes me hate these events.

🔼 10 🔽 1

[rain coral]

Observation:
Constant spam over megaphone in state and migo chat

Consequences:
People without lives that want any kind of attention are abusing megaphone feature and making overall gaming experience even worse than it is.

Suggested Solution:
Review megaphone feature: increase the price of message to 20k biocaps, add cooldown time to messages sent and/or add an option for players to disable megaphone notifications.

[safe junco]

Observation: 
 [Is that the behemoth ranking rewards for solo and alliance should be buffed. Along with adding serum. It’s really not enough for even an upgrade now.]


Consequence: 
[Struggle to make much progress on behemoths without spending every week]

Suggested Solution: 
[. Should double the solo and alliance rewardsto be honest and add good amount of serum to solo and alliance rewards .]

State number
[All states ]```
Repost*** 51 upvotes

[rose lodge]

Observation

Intel has been robbed of the plasma by the new quick help function.
But the effects are even more serious! There are also no more alliance coins, which means that you can no longer buy really urgently needed things in the Allinzlade, such as peace domes, exchange passes, etc. The march skins are now useless and worthless, as they were only valid for infected people.

Consequence

Extreme frustration, no possibility to develop adequately, no possibility to protect yourself from danger, no possibility to get out of extreme situations by changing the state, because one player tyrannizes the whole state. Devaluation of the march skins. The players stop, the states die even faster than they already do!

Solution

Think about what you are doing before you do it‼️ Even if it looks like a relief at first glance, it is pure disaster‼️ Give the players back their right of self-determination and let them decide for themselves whether they want to use the function or not.

All States

[woeful onyx]

Observation
Regular Intels with plasma are too few with too many alliance help Intels.

Consequences
Chances of getting plasmas have dramatically reduced.

Solution
Provide the usual Regular Intels along with the help Intels. Where possible, include the typical rewards of the regular Intels into the help Intels.

States
All

[elder sequoia]

Observation:
Since Travis was first introduced we constantly get him with his event, there are states at which players no longer find either his frags or himself on his own usesul. After having Travis maxed his log books are useless, as well as having only him with today's stamina consumption

Consequence:

1. Using Travis on his own doesn't really help, this acts as only a temporal help that doesn't have long lasting results. Considering how much of intel we have to do lately (despite the fact that we recently get more of ally help at intel than plasma infected) and fiends, Travis by himself doesn't satisfy to a needed extend
2. With all the stamina consuming events which you constantly add more and more of including a daily intel migo task its too much pressure on our stamina. Imagine having just 1 minute to eat the whole dinner and this is what the whole thing actually does look like here, you provide us a whole plate of dinner but only leave us with 1 minute to eat it. Would this be any good to you if somebody would do something like that to you? To us it definetly isn't and it never was

Suggested Solution:

1. Remove the Travis event for all states that have him maxed
2. For such states provide a new hero with stamina reduction function such as his wife (which we already asked you for countless number of times) if not also any other, making maybe 4 such heroes
3. Before you add something new or change anything already existing double think, look at it from average player's perspective and imagine yourself being such player for that time (don't even bother thinking that you're a dev, see yourself in this as a ordinary player), attempt that before going any further with any features or events

State number:
492/All states that have Travis maxed (pretty much all old)

[empty phoenix]

Observation: new intel form

Consequence: with the new way of doing intel ( quick help ) the amount of infected had reduced almost to zero tha means 1 way less plasma crates 2 way less trap batteries so it's something that disantavage the 98% of the players

Solution: keep the quick help but give the rewards as the infected intel gives

States: all

[torpid kite]

Observation
Supply rush is still causing frustration among players getting crates stolen and having to come on and watch multiple times to see when crates could be spawn by 1 account or main account and their farm .
It really is stressful to be switching back to your main to see someone loot and take the crates or someone ports next to the gold one and take it as well as the silver. Some people spawn the crates and get 3 or 4 crates while someone ports and pick up the rest then there is again the matter if people using bots and a bunch of abandoned accounts. This event actually works in favour for those who have an army of accounts or whales and not those playing with their main and farm .

Consequences
Players have unnecessary stress to spawn crates , and when they do they are at risk of getting crates stolen, this also can cause tension, negative words at each other , even burning while we see someone clearing levels of a hub and getting multiple gold crates without worrying . All this frustration causes this event to have low participation, many people ignore it totally or just loot it and don't want the stress of going for crates which is unfair to them also some players find porting to the hubs are a waste of AR so hubs close to hives is beneficial

Solution
Make it an allaince event
Let hubs be open for 23/24 hours
A player loots it with guaranteed spawning of crates
Each crate spawn gives the same amount of crates each time 1 gold, 4 silver, 5 bronze
Another player can not claim another person crates .
This will also stop the need of porting to the hubs which some players find are a waste of AR so a,hub placed near an allaince for allaince raiding will all round make players happy

States
All

[deft narwhal]

Observation: you're making a quick claim button for alot of events and tasks nowadays which is good, but your missing one key event.
Consequences: it takes along time to claim all daily rewards with multiple clicks for one task then every level up a screen pops up with more rewards and you have to click a certain spot to get rid of the screen.
Solution: give us a quick claim button for the daily tasks so we dont have to click 69 times to collect 7 crates.

[toxic tangle]

Observation:
Develop vehicle - Gen 2 Vehicles

Consequence:
New tank generation got no 1 free daily develop.

Suggested Solution:
Add free daily develop to generation 2 tanks as well

State number
All states

Observation:
NHI Ni - 1 Yastreb (Helicopter) - Weekly deals

Consequence:
There is not enough ways to obtain parts for helicopter - NHI Ni - 1 Yastreb and there is a lot of players who didnt finish it yet.

Suggested Solution:
Add crates with parts for helicopter - NHI Ni - 1 Yastreb to weekly deals

State number
All states

[toxic tangle]

Observation:
Lucky Ferris Wheel

Consequence:
There is no free chance to play this event for f2p

Suggested Solution:
Add free draw for f2p

State number
All states

[toxic tangle]

Observation:
Journey of surprises

Consequence:
This event is unplayable by most of players as they got no chance to play it because there is no free Jerry Can

Suggested Solution:
With events like this, add items to daily missions so players get rewarded for dailies and can also try out event.

State number
All states

[zealous thorn]

Observation:
Behemoth Companion Custom Crates include 1 serum which is not a material used to upgrade the companion nor would it be a substantial amount if it were.

Consequence:
This can cause unnecessary confusion and aggravation to players as they try to upgrade a new feature and discourage growth and participation.

Solution:
Include the correct materials in the custom crate by replacing the serum with completion chips and offer enough to allow upgrading to happen at a reasonable rate.

State Number:
All states

[tranquil herald]

Observation:
Matchmaking from SOTF is beyond reasonable. Getting as a weak state matched against KG's beloved favorite state and devs sweetheart 697 aka DYZ is just a joke.

Consequence:
The MIGO season and needed ranking points from SOTF are basically over, people are demotivated. No one cares about an event seeing the top 30 ranks 95% filled with one alliance.

Solution:
Fix your matchmaking KG... Let comparable states in strength battle each other in SOTF. Those states will spend more in the end to have a good rank, when there is even a chance. Let those super states fight each other and waste their money there. Win/win situation for everyone, cheers.

State Number:
All states

[twin iris]

Observation:
Path of Water matchmaking quality swings between "Just Acceptable" to "Horrible".
Certain people dont understand how to play PoW.
They will leave the Base to pickup Fast-movement buff - giving free pass to enemy to occupy it,
they pickup Helth right after spawning & having full health - depriving the players who actually need it
They dont know how to evade strong players - getting melted right after spawning over and over,
they gather on nodes which already have 4-5 players - never getting combat or occupation .

Consequence:
The experience for other players is spoiled. The guy on my team (not difficult to know who that is), has spoiled 3 different games for me (see image).

Solution:

1. Consider both Skill and Strength as factors for Matchmaking
2. Allow ability to downvote players, so they dont fall in your matchmaking bucket

[solar fog]

On behalf of Yuni Kitty:

Observation:
Their alliance never gets their first pick for time for Reservoir Raid. They used to get it but not for a long time now.

Consequence:
This hurts their chances of winning by not allowing them to utilize their best available time and hurts morale.

Solution:
Be more consistent with primary time slots chosen or fix something if it's an issue in RR matchmaking.

[dire island]

Posted on behalf of Onlytrying1.

Observation.
Path of water matching is unfair. Only 24 days in and facing opponents way stonger than myself.

Consequence.
Makes me unwilling to participate in the event and lose out on rewards.

Suggested Solution.
For newer states and players, make it bound by march power level, with a cap of say plus or minus 10mil power and make it appealing to newer members.

[toxic halo]

Observation:
During merges the hive often gets messy and it's hard to manage people to organize who relocates where

Consequence:
The hive often gets messy and it takes a lot of effort and time for leadership to organise everything and get things done, especially if people don't check their messages or if there are inactive members

Suggested Solution:
It would be nice to give to R5s the ability to evict people, like the governor

[muted crescent]

Observation:
Completion potions

Consequence:
Players cant buy enough of completion potions as theres not much of them in stores and that is holding them back from upgrading their heros.

Suggested Solution:
Add more completion potions to stores, bring them to state warfare store, weekly store and king of the hill store.

State number
All states

[zinc glen]

———————————————————————————

Observation:
It is very difficult for older states, whom no longer are able to use hero fragments and or upgrade chief gear, to complete the different tiers in the Hero Rank Up Event.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Introduce new ways to earn points in the events and or make recycling hero fragments from the backpack possible / contribute points towards the event.

State Number:
All States

———————————————————————————

———————————————————————————

Observation:
Bunker rewards are incredibly outdated and provide little to no value, especially as a state ages.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Modernize bunker rewards to match the current growth landscape.

State Number:
All States

———————————————————————————

———————————————————————————

Observation:
The new golden egg button next to the alliance chat bar serves no purpose for those who cannot utilize and clutters an already packed part of the play screen.

Consequence:
Reduces impact factor towards player quality of life.

Suggested Solution:
Have it only appear for those who can use / send it. Alternatively, introduce an on-off toggle for it.

State Number:
All States

———————————————————————————

———————————————————————————

Observation:
The rapid completion of intel limits one from being to amass power cells as quickly as before.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Include power cells as rapid Intel completion rewards alongside what is normally provided.

State Number:
All States

———————————————————————————

[scarlet osprey]

Observation:
The ‘golden egg’ button location is quite unintelligent.

Consequence:
The unintelligent (aka dumb, stupid) ‘golden egg’ button prevents players from sending chats correctly.

Suggested Solution:
Get rid of the ‘golden egg’ button, players never asked for it.

State Number:
All states.

[raw wasp]

Observation:
Devs considering to close Fortress Fight event

Consequence:
Reduction of rewards available for all types of players.

Suggested Solution:
Keep the event and if possible please update rewards.
Send first occupation rewards to all active players in the alliance (ie. R5, R4 and R3)

State Number:
All states.

[tired cosmos]

Observation:
Unable to join an alliance due to unreasonable application requirements

Consequences:
I wont say which alliance it is. But I have 2x accounts in state #1113 and it isnt as active or lively at the moment. Being in an alliance where their level of resource farms can help a player develop is an advantage despite the number of players in it. The inconvenience of not being able to join in alliance that has that available with it but only have a few able to join it is very selfish as the BP requirements would only allow acceptance. This has happened due to an number previous members that were there have now moved onto another state, but those that remained have or seemed to now occupy those spaces and not really allowing advantages such as the alliance resources to be available when it is a growing state. What can happen is "special privileges" from battle rewards only those who they prefer and now allowing easy character development to happen for others. Have to say I don't see this type of thing as a game advantage tactic. Have heard players call the state a dead state due to inactivity or incapability to win battles.
Suggested Solution:
Well I prefer that ability to be allowed to occur. I have posted an image of that BP requirement.

[zinc mauve]

Observation: 
why are newer states being offered 100 Astronaut Angelica fragments in the current top up event in game, I watched a content creator video this morning and he is in state 1000 something and at the 1,200,000 points level that’s what he is being offered. In my state we are being offered behemoth skin fragments. That seems unfair, I have Angelica already and would have pushed for that, do KG want to demotivate spenders?
 That kind of disparity is so unfair and I’m reluctant to continue investing in events that are clearly unbalanced. The rewards should be the same across the board, I’m sure you can do the maths on how many packs it takes to get to the 1,200,000 points level, it’s not cheap by anyone’s standards especially when you have already invested to get the hero only to find other states are getting better rewards for their money. This has to play a factor in how unbalanced matching occurs.

Consequence: 
That's not unfair and demotivated spender


Suggested Solution: 
Make this fair in all state 

Player : 
rickgrimes2

State number
427 and all state```

[wide breach]

Observation:

Notices in RR that pop on screen are interactive, interrupting game play.

Consequence:

If you are joining a rally or putting troops in a building for reinforcements, as you go to click send, if a notice pops up, you get redirected to wherever the action in the pop-up took place. This can be the difference in reinforcing a building in time and not. You then have to go to map, return to the location you were at and relaunch a rally or reinforcements. Extremely frustrating.

Suggested Solution:

Make the notices smaller and put them at the top of the screen. The event has already taken place, so the need to jump there is minimal. Or make them information only and no action.

#State: All (334)

[muted crescent]

Observation:
translate in chat

Consequence:
Translating messages in chat takes time and sometimes we must act fast in the event so this is being hard for players who are not speaking english or any other language

Suggested Solution:
Add auto translator for chat and add it also to setting so people who dont want it to translate can turn it off and on based on what they like more.

State number
All states

Observation:
Energy cells - intel

Consequence:
From the moment we got new intel and everyone else can do our intel we are not getting energy cells for trap

Suggested Solution:
Give us energy cells even when someone else does our intel

State number
All states

[wide breach]

Observation:

Tutorial windows continue to be shown when entering events and take several clicks to get past them to start the event play.

Consequences:

Causes a delay if someone is trying to enter an event and have to click through the tutorials which typically have lag. It is wasted clicks and aggravating to your users. Places I recall of the top of my head: Entering RR - tutorial for event, tutorial for Talents; Behemoth Trials; and I will add others as they come into my head for your reference, there are many.

Suggested Solution:

Allow users to click in their account settings to disable tutorials (preferred) otherwise, have it so once a user clicks through the screens, system tracks that its been viewed and no longer needs to pop-up.

States: ALL (334)

[wide breach]

Observation:

Allow users to turn off story pop-ups. If you are not interested in following the storyline of the game, it is wasted clicking and causes a delay in getting dailies done.

Consequences:

It is annoying to users to have to click through, when they have hopped on to do their dailies quickly and have to click through the pop-ups.

Suggested Solution:

Put a setting in the account to disable pop-ups so any tutorials and/or stories are ignored. If a user wants to watch them, they can go into the exploration menus and watch there or allow pop-ups.

States: ALL (334)

[floral mulch]

Observation:
Giving 7 generations at once, makes it very hard for people to upgrade their heroes to a decent level

Consequences:
A lot of people will quit as this is getting way to annoying and hard . People try to make up the gap between p2p and f2p but with all this changes it only increases the gap

Suggested Solution:
Give out compensations or single player events which will give more frags so f2p has a chance!

State:
875

[amber grail]

Observation:
The states 1255-1260 still have P5 as the highest plasma level. Younger states (like 1273-1278) have already unlocked P6-P8. Despite the difference, both Migo-ranges meet in Azurtane, SvS, etc.

Consequence:
The players of the states 1255-1260 are falling behind in strength compared to the younger states. This increasingly frustrates the players.

Suggested solution:

• Release P6-P8 in the states 1255-1260
• Give the players compensation in the form of plasma, poly plasma and accelerators to allow them to catch up with the younger states.

State number:
1259, or 1255-1260

[heavy cosmos]

Observation:

King of the Hill developers constantly take away bet coins without warning.

Consequences:

This is disappointing for players who did not have time to spend them.

Suggested Solution:

Return the bet coins so that people who did not have time to spend them can buy something.

States: ALL

[blazing horizon]

@tribal hinge please share your code in this channel #🚀︱sos-x-pacific-rim-share

[remote steppe]

Observation:
Locking effortless progress to a non sotf/svs week is a vicious move that forces everyone but the biggest Whales out of competing for events

Consequences:
Players either feel discouraged having to spend what little they have without a supporting event or they are forced to push during an event without effortless:

Solution:
Lock effortless to a sotf/svs week

[storm matrix]

Observation:
Not enough high level mines (again).

Consequence:
Negative game experience due to the lack of mines and lower-to-none chances to get badges and upgrade buildings

Solution:
Devs: pretend you have learned from the previous mine-debacles and give us more mines or add more spots on a mine.

[trim parrot]

Observation:
SOTF

Consequences:
I'm color blind or developers want to test my sight?

Suggested Solution:
Please change the colors to a darken one (red/blue/black) so that we can see it well unless you want us to GUESS what is written there.

[lyric warren]

Observation:
(Migo) Astro Coin - We observed that the new migo has changed back to rankings where astro coins are available. The last migo was not easy to get astro coins.

Consequences:
The frustration came because we spent the astro coin knowing that the next migo will not change or will eliminate rankings still. We're not informed ahead that the next migo will be back to rankings, as to which "Astro Coins" that we kept are spent last migo because we thought that it's hard to get an astro coin again.

Suggested Solution:
We suggest, that when the next migo arrives - there must be an announcement ahead of time or earlier before the migo ends, not just plans. Every piece of information is valuable and it makes us informed at least what to plan ahead.

[tired mason]

Repost for Om Prakash

Observation: Unfair availability of completion chips.

Consequences: You guys are offering completion chips in story missions to those players who have not completed story missions during state events, while those who had completed story missions on time are reprimanded without completion chips.

Solution: Make availability of completion chips always in story missions.

Edit - This to be brought to equality, issue equivalent completion chips to those players who have completed their story missions.

State: 1195 / All states

[violet ferry]

Observation: Gen Skip is killing all states who have lost the opportunity to claim the necessary advance potions to further heroes that were forced upon them. As well as frags to atleast hit purple brain. Including minor armor pieces that are unavailable.

Consequence:
In comparison to older states who had a few gen skip, we are not prepared due to devs negligence and rushing to increase state matching pool size due to wanting people to spend more and increasing the gap between f2p to mid spenders and whales. Now gen skips states have a short grace period before being placed with higher states who have been given the chance to have 4 good marches that consist of gen 15 and above, while states 865 and above states will have maybe 1 march of new heroes and march 2 and below will be gen 12 and below heroes. Therefore we are in the bottom of the food chain. Vulnerable to hits due to stats difference, if we send our main march of newest gen then all we have are gen 12 and below heroes on the wall. Rr/ koth/ and now the royale will all lead to unfair matching.

Suggested Solution:
Increase more available advance completion potions at lower price range at any available store. Make an exchange store where we can convert old gen 7 to 12 potions to current gen 13+ potions. Increase amount of crates at rays place to compensate for devs negligence. And lastly slow the crap down with releases and think how not to kill a game.

State number: all states but currently States 865 and future newer states

[copper jewel]

Observation:
Opened 5 of those with 1 hero capsule received in total. Even though earlier you were guaranteed 1 with each chest. But thank you very much for the combat manuals and some wood, we're really struggling to get those. You're taking away even little things like this.

Consequences:
Less free stuff, as always.

Suggested Solution:
You know it well.

[torpid kite]

Observation
New event same old nonsense that goes against majority of feedback.
Why does pressing back on putrid pile take you to your settlement screen so after each bloody attack you have to enter the event icon again to go in each time

Consequences
Using attacks take longer than it should
Useless back and forth for no reason
Frustration and feeling unheard

Solution
Let the back button keep you in the putrid pile interface

States
All

[elder sequoia]

Observation:
Rain of Riches cannot be used/played the way it should, nobody can make a full daily use of it

Consequence:

1. You provide us 3 time frames but just leave us with 1 daily attempt, this means that once we use that attempt other 2 time frames are wasted
2. If there would be attempts for other 2 time frames we could obtain more pearls and dice essential to play the Future Tycoon, with the way it is we are limited and uncapable of doing what we actually deserve here
3. Its unfortunate to not be able to use all 3 supposed daily attempts while for example your alliance mates announce all 3 each day

Suggested Solution:

1. Give us 3 daily attempts, 1 for each time frame. Let us make a full use of what's already provided
2. Leave us with ability to get more out of such event rather than limiting us to the minimum. Many people find this event to be fun and it would be better to give more available to do at it

State number:
492/All

[sharp sundial]

Observation:
Fortune Tycoon event is very confusing to many people.

Consequence:
It is unclear how one can protect their cash. It also leads to increased tensions because of the event mechanic where people steal from other people.

Suggested Solution:
Make it clear to players that when a person uses Skip 5, 10, 20, 50, or 100 dice rolls, that the game will choose which people to target, and the individual has no choice in the matter. It would help reduce tension that can rise during the event. Or, allow us to select a
'Do not steal from alliance members' or
'Do Not steal from State members'
option in the event when we are skipping many dice rolls

State Number:
All States

[fervent lintel]

Observation:
Survivor Rolaye's daily login was hidden in thousands of events and many players didn't see it and missed the 1st day

Consequence:
As many players missed the first day they will not get the emotion at the end of the 7th day, which is unfair.

Suggested Solution:
Allows you to complete a day using bios as has already happened with daily logins in other events.

State Number:
All States

[mental hound]

Observation:
Ray's Place rewards have been decreased dramatically.

Consequence:
Spenders and free-to-play alike are being slighted rewards-wise. People will stop using the event altogether because it is no longer worth the cost.

Solution:
Restore the previous Ray's Place Rewards opportunities.

[uneven urchin]

Observation:

 T12 research was unlocked on the 29th of july, on 30 of july lucky card event started and the plasma finally got increased to 260plasma ..( a few months late)  But we should have 50 red crystals there by now.. 

Consequences:

We are getting less rewards and less opinions than older states due everything is being rushed and delivered a few weeks or months earlier than it used to be. 

Suggested Solution:

If you give us something early please make sure to allign every event accordingly to the unlocked features like P10, P13, P15, dino, second and third aircraft, red crystal research lucky card for example. Give us the 50 red crystals in lucky card ( State 1111-1128) 

[storm matrix]

Observation: latest announcement pretends “smoother gameplay and better game experience”. That is a blatant lie. It means less rewards in Aqua Corrupta (fitting name🤔), so more difficult to progress Exploration project

Consequence: people need to spend even more on bundles to get all the 103 levels of the exploration project done. F2P will probably not even get half way.

Suggested solution: stop selling lies, we all hit the 20 stages of SOTF anyway, we want the rewards, so give them back. Same with TD, it is a stupid event, but those that want all rewards, will get to 25k points all together.
Taking away and “making it easier” is bs…..it should have been called: “look we have found another way to make the game even more impossible for F2P”

[rain coral]

Observation:
Maritime Mysteries and Apex Clash icons in upper part of the screen are hardly visible because of all the "offers" which can be also found on bundles page.

Consequence:
Nobody wants bundles popping up everywhere on the screen, it makes people ignore the offer anyway. On the other hand, event icons being hidden is just making players angry because every step of this game is being more and more complicated.

Suggested Solution:
Rework upper part of the screen, stop showing numerous regular bundles there as some kind of super deals because they're not. Allow players to properly access event buttons.

State Number:
All States

[torpid kite]

Observation
Mail being sent shows the incompetence of your designs &lack of information available to events. Instead of useful information for events &the user interface before hand we are burdened with waste of time pop ups and dialogues which in many cases old events . Do we really need the dialogue every time POW starts and going to claim the crates....No, do we need to see the same slide show in AH and the pop up we have to close off for the millionth time .....NO, did a proper explanation of the apex clash and using the regular mode before the event will be useful.. yes, will a picture of the apex clan interface with the standard version being highlighted to show how to access it be wise.....yes.
This why players stress on how important communication is and proper descriptions of events with pictures of the user interface of the event .

Consequences
Not only did players not see how to play the regular version there also have a daily log in for apex clash to the top of the screen that happens to be to the end of the icons meaning you have to open up the tab to see it resulting in many players missing the rewards not knowing that they need to claim daily log ins and if a player notices they do the devs job by sending a message to the allaince so the members won't miss it and I have noticed anything concerning spending always happens to be highlighted but free rewards always tends to have less to no notifications or hidden in the collapsed menu that players may forget to open out and check .
Solutions
Proper communication
Proper description of events , tournaments , event screens and icons on the screen so players will be aware
For daily log in reward events always have an option to buy missed days .
Games when it is a simple reward log in leading up to an event like a 7 days log in normally you can just back claim without cost attached so if someone logged on Mon to Wed and then noticed there is a log in they can just claim all 3 days
All states

[manic glacier]

Observation:
Mystery Mania come again???

Consequences: F2P cant participate since its released back in 2023 and still make F2P very angry until now

Suggested Solution
Permanently deletion Mystery Mania just like Mining Mayhem and Nexus Struggle got deleted

State;
All

[cloud elm]

Observation:
After the state merge (we were at gen 13, state 8xx ) we got 15! new heroes, gen 15-19.

In Alliance Showdown were facing much older states like 42, 284 or 333 !

In survival royale mode we fight against players with well leveled gen 15-19 heroes, which is not really fair.

We now have 3 months to level Gen15-19 so that we can keep up with the older states, which are 1 year ! ahead!
Furthermore we have countless old gen fragments and potions which are now useless.

Suggested Solution:
Players from new states who are forced to play the new gen should be compensated in the form of sufficient fragments and potions (up to purple brain) so that they can at least keep up.
Or create a way to convert the old frags, potions into new ones.

[thick arrow]

Observation:
The price for previous generation hero completion capsules was raised again in the weekly deals store. Also the most recent generation before the current one has not been added.

Consequence:
Once again this makes it harder for f2p and low spenders to catch up in game and increases the power difference between big spenders and everyone else exponentially.

Solution:

Bring back a 1,500 silver purchase option for all previous generation hero completion capsules. And add the most recent generation.

[grizzled mantle]

Observation
We have been forced to update extra intel in exploration center to 2, this was not the case last time. This is a waste for anyone as the rewards given by this intel mean it is not worth the stamina

Consequence
Wasted stamina if you do the intel. Wasted migo material for the forced update. Less progress for everyone

Suggested solution
Preferably fix the intel so it doesn't suck. Other wise revert this to a single level and recompense for the material used. I would not update this particular feature at all if there was an option not to

[long tusk]

Observation:
We were just dropped 7 generations of heroes at once with next to nothing to help us make up for this big lapse in generations. The RR store still has gen 7-12 potions and matching hero capsules.

Consequence:
If the idea is that states that were just dropped 7 gens of heroes at once are going to start being matched with states that have had any amount of time more with these higher generations of heroes, the older states will always be at a huge advantage. This also includes future merges where the states that skipped the most gens will not survive being merged into states with that kind of advantage and power.

Suggested solution:

• update the RR store to have gen 13+ potions/blue juice and current hero capsules
• Treat gen 13 and 14 the same as when the jump for gen 7-12 happened and prorate the heroes to make up for some of the difference - example - if Maddie was general previously, make her a general in the limitless environment.
  -find additional ways to compensate for this huge jump in heroes without asking us for even more cash than already ask for.

State number:
868, 876, 884

[blazing horizon]

On behalf of Lazy Bard #133
Observation:
Collab's Items upgrading 

Consequences:
The issue is that event items cannot be upgraded using the same event item. Ex: Charger Pacific Rim March Skin. So far 2 skins have become available yet only 1 can be used as the 2nd is unable to be used to upgrade.
Reactor Fuel Shop - All upgrade items that can be purchased do not tell you exactly what items they can upgrade.. this is a massive issue considering the cost. At least with the old "presents" format you could click and see which items could be upgraded

Suggested Solution:
Make the upgrading of the Collab items not only by the crystals upgrade but with the same items too.

State number:
All states``

[split lotus]

Observation:
Donor gems disappear/are destroyed when you transfer stats.
Unclear description of mechanism made me learn the hard way.

Consequence:
Many players like me are trying to build their gems as good as they can and refining them to be as strong as possible. By "killing" the donor gem progression is set way back and it's up to you to figure out that it actualy happens.

Solution:
Replace the lost gems and make it into a transfer swap as it should be instead of something that punish you for trying to keep up.

[vital pagoda]

written on Canadian mosse behalf

Observation:
strategic deployment event, Players are complaining about the color of the recommended task deployment building. Currently the recommended task is shown in yellow on the page, similar to the yellow task but with better rewards.

Consequences:
Players are having difficulty recognizing the recommended task from the regular yellow tasks.

Suggested Solution:
Change the color of the recommended task deployment building to red on the page, similar color to what is shown on the map. This will help players easily realize and recognize the recommended task.

State: ALL

[uncut cliff]

Observation:
Trading cards can't actually be traded, and the 'trading' store is useless and doesn't result in any sales or 'trading'.

Consequence:
Card collections are hard enough to obtain as it is, and it makes it even harder. There's so much frustration around having tons of extras that a friend needs, and that friend having what you need, but no way to actually trade them. What exists isn't 'trading' it's selling.

Solution:
Allow alliance members to actually TRADE trading cards with each other. Even if there's a limit of like 3 trades per user each month. OR even better, add a function in the alleged 'trade' store where you can post a card and rather than auctioning it, allow people to make an offer of trade tokens OR card(s) and the seller can accept or reject offers! SoS still wouldn't miss out on their precious dollars made from selling trade tokens because people will still buy them to buy TAs, to buy cards, etc. But the system I suggested will also allow us to spend money on SoS and then give trade tokens to our friends in exchange for extra cards.

SoS would not miss out on sales for card packs either because those who are trying to complete sets will still buy them all of the time in order to get cards to fuse, trade, collect, etc.

There is very little loss for SoS's pocketbook and a lot to gain for the SoS community and our friends!

[deft narwhal]

Observation:
Alliance Mine Level 3 and above is far too strong for smaller alliances that are free to play.

Consequence:
Reduces impact factor towards player growth and Migo rewards.

Suggested Solution:
Either allow smaller alliances to donate cells to the Alliance mine to gain Attack, Lethality, Health, and Defence buffs to make it a little easier on defeating higher level alliance Mines, or simple Reduce the troops from T12 down to T3 at level 3 as well as Gen 15 heros down to Gen3.

State Number:
All States

[rain coral]

Observation:
Almost daily updates after which "loading resources" message appears everywhere, often making some events inaccessible like Putrid Tide.

Consequence:
It's so annoying having to go through all this on a daily basis, then having to play numerous events for few purple fragments, some hero/chief gear and insignificant amounts of plasma. Players are losing interest, especially those who have few accounts, resulting in abandoning some of them and playing on only one, or having another player taking care of their "dailies".

Suggested Solution:
We are already promised that there won't be less events and constant updates are needed so that we always have new features and festivals and Valentines Day in June. Maybe try to remove that "loading resources" message somehow, because it realy impairs overall gameplay.

State Number:
All States

[raw trellis]

Observation : Tempest Arms stat ranges are not consistent across all states. The stat ranges very significantly depending on the state of creation.

Consequences: When purchasing tempest arms on the auction house the stats are not consistent making informed choices on gear more difficult and confusing.

Suggested Solution: Keep the stats consistent across all states no matter state age or mark items from newer states to inform buyers .

State number : all

[rustic flare]

Observation : SVS Prep/SOTF

Consequences: People loss Points for doing the Wrong Stuffs during SVS Prep/SOTF and can't undo stuff. Like Plasmas, Speeds up especially Badge & Chef Gears, it's really confusing...

Suggested Solution: Give them a WARNING Message that they do it wrong and won't give them any POINTS for doing this. Give them CONFIRM Button or Cancel to make sure they know what they're doing

State number : All State should be... Especially New State with New players.

[amber grail]

Observation:
Hero search gives a lot of blue and purple hero fragments. Recently, it seems that the number of legendary/golden ones even declined further.

Consequence:
Most players have a hard time in completing heros. Additionally, more and more blue and purple fragments stack up in their backpack as those cannot be used, except for early game play.

Suggested Solution:

• Add legendary heros to the basic hero search in a way that you get a fragment - at least - once every second draw.
• Increase the %-chance of getting heros that are closer to the latest available generation in both searches.
• Make the appearance of blue and purple fragments 0.01% when players reach higher generations
  OR
• Allow heros that reach general to be excluded from search.

State number:
All, especially older ones

[trim parrot]

Observation:
Rain of Riches

Consequences:
For all PC version (sos PC version and emulators from PC) this is extremely bad. This need to be improved because the difference between a mobile phone and PC it is the "pixel". On PC we can click 1 pixel while on phone that is impossible. This need a change

Suggested Solution:
For PC version of this game needs to be changed. Instead of showing the arrow which can click 1 pixel it should show a small circle which will automatically click everything that is inside, this way we can click a little bit better. Personally I never managed to do over 50 in this game on PC because the precision is way to high and the game it is on the entire monitor (even if i shrink to minimum as possible i just can't go over 50). Please change and improve this for PC version.

[zinc glen]

———————————————————————————

Observation:
There is not enough color contrast on the SotF event page, making the text difficult to read.

Consequence:
Reduces impact factor towards player quality of life.

Suggested Solution:
Introduce more color contrast between the text and background on the SotF event page.

State Number:
All States

———————————————————————————

———————————————————————————

Observation:
Announcements within Migo Chat are often times unnecessary and abused to spam chat.

Consequence:
Reduces impact factor towards player quality of life.

Suggested Solution:
Limit and or eliminate the ability to make announcements in Migo Chat.

State Number:
All States

———————————————————————————

———————————————————————————

Observation:
The fact that the top 3 ranked alliances within the Migo Merit Leaderboard are only able to get the HQ skin for 50 out or 100 of their members is not realistic, especially considering there are 6 states in the bracket (and by extension 6 top alliances with many / more than 50 active members).

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Adjust the cutoffs such that the presumably more active alliances at higher ranks are awarded skins for all of their members. Furthermore, apply the same logic to all rank tiers below.

State Number:
All States

———————————————————————————

[sullen badge]

Observation:
in-game chat have an option to auto-translate. Now we have to manually push the button to translate messages.

Consequences:
It would save a lot of time for lots of players, since most alliances have multi-national members from all over the world in their alliance.
There are languages where I wouldn't need the autotranslate (since I can translate them myself). But the world has many languages, and I only understand 4 of them.

Suggested solution:

• if something is automatically translated you could place a marker alongside it saying "Autotranslate". Or maybe put a logo/badge next to auto-translations.
• Give us the possibility to opt-in / out any moment.

** Upvotes 16 & Downvote 1 **
Player: lonely3640

[slate lion]

Observation: Terrible matchmaking in king of the hill. Three alliances with the following bp: 67b, 97b and 107b.
Consequences: the event wouldn't be at all competitive and will be just way too one sided.
Suggested solution:
Hire decent devs to sort this matchmaking. The sad thing is all the matchmaking is terrible, look at Path of Water etc...

[true light]

Observation:
1057-1110 states recently received both P12 and P15 together, along with both Gen 2 and 3 Tempest arms
We never had Gen. 3 Tempest pass , Also plasma are expensive compared to when P15 was released in older states who had t12 already long before P15
Crystal splinters were never added to bundles like hope fest bundles or lucky cards

Consequence:
It is simply unfair
Suggested Solution:

• add more free plasma to strategic development thing in all states
• Add more free plasma to intel mission for all
• Increase the amount of plasma that can be bought by pearls for all states
• Increase the amount of plasma in bundles for all states
• Add crystal splinters to bundles as in old states in that states that received P15 with t12
• Add the same Gen.3 temp arm pass in all states not just test states

State Number:
All States who recently received P15 with T12

[muted crescent]

Observation:
Crack N Jack

Consequence:
Spare coins (Festive Eggshells) and hammers gets recycled after the event ends what is lose for many players.

Suggested Solution:
Do not recycle Hammers and Festive Eggshells when event ends

State number
628 and all states

[muted crescent]

Observation:
Auto Mod in events

Consequence:
Not everyone likes all events or have time as for what players would love to see Auto Mod in Path of water and Behemoth trials

Suggested Solution:
Add Auto Mod to Path of water and Behemoth trials

State number
All states

Observation:
Completion potions

Consequence:
Players cant buy enough of completion potions as theres not much of them in stores and that is holding them back from upgrading their heros.

Suggested Solution:
Add more completion potions to stores, bring them to state warfare store, weekly store and king of the hill store.

State number
All states

[slender basin]

Stickers

Consequence: 
F2P players have hard way to have a new stickers (example Rusty, Maddie, Lucky). Only way to have that stickers is buy bundles in Feeding Frenzy and be in top 100 leaderboard solo to claim sticker.

Suggested Solution: 
Add stickers (Maddie, Lucky, Rusty) in example bazar store as stickers chests or in Path of Water store.

State number
All states```

[stoic crest]

Posted on behalf of Player: xqz

Observation: Changes need to be made to the Weekly Store that add additional beneficial items and reduces costs of items already there.

Consequences: F2P and low spending Players are having slower growth and this is a place where they could obtain beneficial items for growth using the Coins they already earn. Many Players can’t use most items there and have extra Coins.

Suggested Solution: Add 100 Advanced Potions and make the cost of all Frags no more than 1,500 Coins.

State Number: All States

[fervent lintel]

Observation:
*The new MIGO corrupt aqua is a disaster. Another event that became 100% p2w to complete.

Consequences:
It was always impossible for F2P to complete MIGO, but at least we got a good amount of coins to exchange for rewards, but now it has become practically impossible with the exclusion of tasks from svs/sotf and the exclusion of azur and royale as ways to score.

Suggested Solution:

• Come back again with tasks that were removed from SvS/SOTF
• Come back with azur and royale as ways to score in MIGO
• If you continue with these ridiculous changes, at least increase the amount of rewards for events that still remain in MIGO.

State Number:
All.

[worthy lantern]

Observation:
The tempest arms collection is totally overloaded and confusing.

Consequence:
Keeping track of the tempest arms is difficult.

Suggested solution:
Add more choices by generation, infantry, driver and fighter.

[blazing horizon]

On behalf of Dark Lord #267

Observation:
The crates of Nanami stickers in the Path of Water 'PoW' have only Nanami.

Consequences:
By this way players ended up having all the Nanami stickers and useless crates contains Nanami stickers too.

Suggested Solution:
Give different crates in the Path of Water 'PoW' contains different heroes (Maddie, Lucky, Rusty or Sharky) you can give the players many choices to choose between many stickers in one crate.

State Number:
ALL states

[solar fog]

Posted on behalf of Menora the Mighty:

Observation:
More players would like to have access to the auto gather and auto train features.

Consequences:
Players see it as too high a requirement to reach, lowering morale. Players may spend more if this feature was easier to obtain.

Suggested Solution:
Make them available for more players by lowering the required VIP level to VIP10, for example.

State Number:
All States

[muted crescent]

Observation:
Outdated bunker/ff rewards

Consequence:
Rewards like useless hero fragments, books, EXP are outdated and should be changed as they become useless.

Suggested Solution:
Instead of outdated rewards give us behemoth fragments, plane material and completion potions advance

State number:
All states

[lyric warren]

Observation:
CC/Capital Clash Rewards

Consequences:
Players are not motivated when the rewards are the same every CC.

Suggested Solution:
Change the rewards that will motivate/excite players, to be competitive to each other. Such as 'certificate of honor' polymerized plasma, completion potion, completion capsules, war buffs..

And/Or skins that are current such sentinel fragments, wings decorations (that is upgradeable) etc. but if its a skin and etc - a refresh/update of it every CC to new ones is nice to see so it won't be the same all the time..

Something that all states share in common.. Not just the badge and mercenary.

All States

[normal kestrel]

Observation:
Jungle Gems Event

Consequences:
Overall, this is the type of minigame that players want to participate in.

Suggested Solution:
This event is friendly to all player types, from f2p to whales. The rewards are appropriate for the time investment and there is a strategy element that allows players to maximize their rewards on it. Even without a bundle purchase, players feel sufficiently rewarded for their effort.

I would suggest extending the idle timer to 48 hours versus the current 3. In return, the rewards should scale upwards for those that reach the max timer. With most of the world aligning around 8-hour work/sleep schedules, this reduces the need for players to be constantly checking in on the game, especially when they may be unable to.

Continuing to develop minigames that meet these objectives will gradually rebuild confidence in your player base and encourage them to buy bundles when the rewards merit their purchase.

[simple robin]

Observation:
Give us more ways to get sentinels frags and especially the old ones.

Consequences:
Not all the sentinels are claimable anymore.Not even in the events where you get to choose the sentinel frag that you want. Even if you have 20 general sentinel frags,you need those sentinel frags in order to get the sentinel that you want but we don't have the option right now

Suggested solution:
All the sentinels should be claimable if you have enough general sentinel frags.

State Number:
182 and ALL

Observation:
Skin store gives us the same old skins as options every month.

Consequences:
We keep getting the same options the last years.Which makes this feature boring and we don't have anywhere to use our skin tickets if we don't like the skins or if we already have the skins.

Suggested Solution:
Stop giving us the same (3 and 4 years old ) skins in skin store ,skins that we get all the time the last 2+ years. Give us more and newer hq skins as options.
Also consider adding statues tickets, sentinel frags and permanent wings skills as options as well.

State number:
182 and ALL

[muted crescent]

Observation:
Epic tempest arms and Epic tempest essence

Consequence:
Epic tempest arms are ending recycled by players why smaller players could use them if we could trade them and Epic tempest essence ends up hoarding in our backpacks as most players got no use for it.

Suggested Solution:
Allow players trade Epic tempest arms
Allow players exchange Epic tempest essence to Legendary tempest essence - for example 5 Epic for 1 Legendary

State number
628 and All states

[muted crescent]

Observation:
Lucky cards

Consequence:
Rewards in lucky cards are outdated and some useless like Rss crates or hero gear.
Theres only small variety of what to pick as main price in lucky cards.

Suggested Solution:

• Remove rss crates and hero gear and add stamina crates instead.
• Add to current main rewards Poly and Behemoth crates

State number
All states

Observation:
Survival royal store - reforge solution

Consequence:
There is no reforge solution material in survival royal store

Suggested Solution:
Add reforge solution to survival royal store

State number
All states

[torpid kite]

Observation
Horrible hq designs, this looks like those expectations vs reality memes or horrible what I ordered what I received. How can the new migo HQ look like a cheap knock off of the precious migo?

Consequences
Unappealing hqs, this is not just limited to migo HQs but other events . Some players may like them but many does not want glitchy looking stuff or hqs looking like they cheap knock offs of others .

Solutions
Design better hqs and let some players suggestions on hq designs be seen in game .

States
All

[molten warren]

Observation:
Jungle gems was a very nice and fun event.
Great rewards for f2p.
And very good rewards for paying players for a reasonable price.

Consequences:
All players are happy for a change.

Solutions:
Repeat this event on a regular basis. Maybe once a month.
Don't mess with the game play or the rewards. You can always add more rewards but don't take them away.

States:
All

[unkempt bear]

Observation: King of the Hill still has a lot of problems making it feel like an early Alpha-Game. Do devs simply not care to take care of such things?
-When there are marches you are more likely to click them than the building you aim for. But a selected march offers nothing to do. Just an Info button that does not work. Make Marches unclickable if there is nothing to do...
-5 seconds before the end it says "5 Minutes until the end" - small thing but still just sad it is there since beginning and no one takes the moment to fix it
-Today was overall very laggy and glitchy. HUD gone for 10-20 seconds. Sometimes buildings became unclickable until current fight ended

Consequence: Game gets frustrating if you are half the time busy with getting the right thing clicked and feels like devs do not even care to fix simple mistakes in their code

Solutions: Show some pride in your own work

[simple robin]

Observation:
In Future tycoon you can be robbed by everyone (not only from your group).

Consequences
You have to use your tickets immediately if you don't want to lose all of your tickets the same day.

Suggested Solution:
Please provide more tickets to keep our own tickets safe or limit the option to "rob" someone just by our own group

State number:
All

Observation:
Thank you for bringing the Quick heal button in CC.
However ,it's really sad that it disappears as soon as the Capital is closed.

Consequences:
Hospital is still full after the event. It's not easy to heal your troops without it.

Suggested Solution:
Keep the Quick Heal there even 2 hours after CC ends so we can heal better after the event.

State Number:
All

[muted crescent]

Observation:
Doomsday Express

Consequence:
All trucks can be attacked at any time and all useful things from it are gone when it finally arrives

Suggested Solution:
Give us at least one safe truck what cant be attacked

State number
All states

Observation:
bundles on top of screen

Consequence:
There is more and more new events and bundles showing on top of our screen and theres no way to hide it. It is hard to play on phone with most of our screen covered.

Suggested Solution:
Allow us to hide all bundles and event menu just like we can hide menu on bottom of our screen.

State number
All states

Observation:
Picture and frame view

Consequence:
When changing frame we cant see actual profile picture we have as preview, we need to keep picking frame and go out from frames to see how it looks every single time.

Suggested Solution:
Instead of hero placed in frame allow us to see our actual profile picture.

State number
All states

Observation:
Final hope transmission

Consequence:
This rewards from final hope are outdated

Suggested Solution:
Update final hope rewards to actual state age

State number
All states

[simple robin]

Observation:
Every time you create a new character,you have to complete the tutorial.

Consequences: It's boring and it takes some time to complete it for nothing. It's unnecessary if you have already other characters on the same email.

Suggested Solution:
Remove the tutorial if the player has already other characters on the same email.
This way only the first character of each email will have to complete the tutorial.

State number:
ALL

Observation:
Add more emojis to the game and some free animated stickers for everyone to use

Consequences
We have only a few emojis in game and it's not easy to unlock some of the stickers for free.

Suggested Solution'
Bring more emojis and free stickers .

State number:
All

[lucid mulch]

Consequence: The match up is unfair leaving the state without towers the loser in those matches.

Suggested Solution: Create better matching so that game play is fair for everyone. 

State number
All states```

[manic glacier]

Observation:
Rain of Riches only have 3 timeslots 10/14/18 and 14/18 is not good timing for everyone

Consequence:
Player might be lost on Rain of Riches reward 1 day due to very important event like RR/KoTH/Fortified Fight (Bunker/Facility) and ended up losing a lot of rewards

Suggested Solution
For future Rain of Riches
Add some good timing event like 6/11/16 (Lesser event activity than 14/15)

Remove 10/14/18 UTC
There is very important event to prioritize 👇
10 UTC Saturday (SvS Warfare)
14 UTC Friday (Fortress Fight) | Sunday (Reservoir Raid/King of the Hill)
18 UTC Sunday (Reservoir Raid/King of the Hill)

Or make it once a day in 24 hours

State:
All

[void palm]

Observation: Tempest Arms reforge items are extremely difficult and expensive to obtain.

Consequence: Only the top spending players can obtain these. Given many low spending players - f2p have many good items but with a bad skill and can't have the opportunity to do anything about it.

Suggestions Solution: Allow for more opportunities to allow a wider player base to obtain them. Allowing them in other areas of the game, such as;

1. World Event Stores,
2. Survival Royale Store,
3. World Event Seasonal Reward Crates.

States: All.

[forest agate]

Observation:
Alliance Mine update to reduce difficulty resulted in mine level reset.

Consequence:
Delaying players MIGO event growth and progress.

Suggested solution:
Provide adequate mine compensations (coals)

State number:
All states

[scarlet osprey]

Observation: the Alliance Mine was reset to Level 1 and the compensation sent for it is highly inadequate.

Consequence: all players will lose several days of higher Coal and Concrete gathering ratios (i.e. the difference between Level 6 and Level 1 is over 1,400 coal/concrete per day), preventing them even further from leveling up Frontier Outpost buildings.

Suggested Solution: provide adequate compensation that includes both coal and concrete.

State Number: all states

[glacial girder]

Observation:
Search for Mines - it always shows mines that are far away first like 10 min, 5 min marches. When mines that are close (1-2 min away) does not show even if they are free

Consequences:
We are forced to take longer march to occupy a mine or search for it ourselves. Isn't search supposse to be made to find the closest mines/fiend to where we are?

Solution:
Just change it to what it is supposse to be.

[undone lynx]

Repost for udham

Observation:
Event end timing are often confusing and the reward-redemption day is inconsistently provisioned within the global event timing, or outside the timing, confusing the users.
For example, Behemoth Trials was showing 1 day left yesterday, I didn't think that there is any reward redepmtion day considered so I thought of finishing it today. Today, I found out it had a reserved day for reward redemption and event cannot be played.

**Consequence **
Players miss out on rewards, or miss out on playing the event itself.

Suggested Solution

1. Explicitly mention if there is reserve Reward redemption day
2. Explicitly mention it is last day to play event or last day to redeem rewards

🔼2 🔽1

[pulsar thicket]

Observation:
The power play event stage rewards get lost if not collected within stage time limit.

Consequences:
Lots of rewards are being missed this way especially on busy days like alliance/state event or other and it's annoying to realize by the end of the day that you possible to had none of reward box collected if not doing manually collect.

Solutions:
*Implement auto collect feature to collect stage chests without having to manually go to event page.
*Send the uncollected chests to the rewards stash.
*Allow for all stages to be accessible for overviewing even after the stage is over for the players to be able to check the previous stages for unclaimed rewards.

[torpid kite]

Observation
Your statue hq effect changes when you place or upgrade another statue with effects

Consequences
After upgrading another statue you have to go to your island , look at the jumble up mess of decorations to find the statue that gives the effect you want, hide then place it back , when you do another upgrade repeat this procress all over again .

Solution
Lock in a statue effect so no matter what statue is placed or upgraded the statue you want will be seen and whenever we want to change it we just click the statue we want and put it on .

State
All

[split lotus]

Observation:
Too many super mario crates that cannot be used.

Consequences:
It's rather annoying piling them up because you are chasing stage/event rank rewards.

Solution:
Add a feature to final stage once all the rewards are claimed. You continue to spin 8 crates in exchange for 100 tycoon coins.

State:
All

[woeful shard]

Observation:
Apex Class in first of transfer state

Consequence:
We can't do transfer state cos being locked after register Apex Class even the time of registration not closed yet.

Suggested Solution:
Allow Players to unchecklist their registration before the end of registration time. Or
Allow players to out from their alliance even they register Apex Class before the registration closed.

State number
1270 and All states

[severe sundial]

Observation:
Tycoon is too easy and accessible for players. After some careful pondering in the 15 hours since it has ended, I have come to the astute conclusion that Tycoon was way too easy and was too accessible for low spenders. Low spenders were able to luckily get placed in groups with heavy spenders and were able to get tons of free rewards. This should not stand. It mocks the effort and supreme skill of the heavy spenders whom used only skill to get to the top whereas these low spenders got lucky.

Consequence:
Low spenders and f2p were able to more easily get skins, dice, gold coins, sentinels, and upgrades on buildings.

Suggested Solution:
Severely limit the amount of upgrades that people can freely get by placing a money threshold that they have to spend on (similar to the rankings where one needs to pass a certain threshold to even be considered for the rankings). Furthermore, heavy spenders (whom use their immense skill and careful calculations) should be shielded from the manipulation of the low spenders. Heavy spenders should have complete immunity from getting attacked/raided by lower ranking players; nay, these low spenders should be paying the heavy spenders for even daring to try to take advantage of them. Furthermore, angelica and selina shouldn’t be accessible unless only to the heavy spenders.

State number
All states

[vital pagoda]

Written on retrojackets behalf

Observation:
The chief level is maxed at 60 and there aren't enough talent points to access all the additional stats

Consequences:
Players can't fully optimize their stats causing limited choices

Suggested Solution:
Raise the chief level cap to allow for full utilization of all stats

State:
ALL

[clever nacelle]

Observation:
What should be called “Customer Issues Experienced” regarding the event know as “Future Tycoon”
First issue: stability and performance of state of survival during high workload/user times. Times such as the last few minutes of Future Tycoon.
Let’s say hypothetically a CUSTOMER/Player goes to “upgrade” their building in the last few seconds of the event and is Rank 50. However, after the trigger of this “upgrade” the entire game crashes, and after reloading this Player did not receive the upgrade triggered and was moved to 51st place, thus completely being cut out of any rewards PAYED to receive as they were well over the “Minimum” upgrades required. That player is now left with a “Prize” not adequate to the amount spent overall on the event. Furthermore, Ranks 45-50 all have the same number of upgrades, the same number you would have had if this duct taped application piece of garbage known as SOS had worked as intended.
Where is the threshold between customer experience, adequate rewards per dollar spent, and event ranking?
Consequence:
This is no longer a game; this is racketeering and an unregulated casino. Customer support during pivotal times of gameplay, the fraudulent tactics implemented such as widening the number of states/player within the prize pool that otherwise are not there during other events, and the severe lack of understanding that when taking peoples money, they are purchasing your product, regardless of what it is, and should be entitled to the “Rewards” PURCHASED.
Suggested Solution:
Have customer service available, ensure your application can handle the additional range of players you snuck in without properly displaying or notifying to increase competitive spending, have rewards guaranteed that were rightfully purchased and paid for past the threshold required regardless, and start grouping the number of upgrades. This "Game" and FunPlus need a Reckoning

State number: All States

[undone lynx]

Observation:
In the current MIGO system (Aqua Corrupta), it is difficult to get a HQ set, it's only for those that spends money, because there is no way to stay in top 10 without having good rank in sotf/prep stage/warfare.
In the Alliance Duel event, a maximum of 50 people from the alliance can receive a set, which cannot suit alliances with 80+ players (even everyone plays, at the end only top 50 from alliance gets reward, what about the others? That will spend their time and the amount of speedups they will use to speed into the tower).

Consequence:
Many players are disappointed that the old Migo system has been returned to the game, and believe that the game is paying more and more attention to those who spend money.
In the current system, it is extremely difficult to get Glory and even more so a HQ set. Glory Points Rewards for Seasonal Badges, where we earn 40/60/120 Glory Points, gave players a better chance to get a set. We could also get enough Glory in the Nexus event.

Suggested Solution:

1. Bring back the previous reward system with badges.
2. Replace Alliance Duel with Nexus Struggle (but remove the bugs and maintain the matching top notch, no need of 12 alliance fight in nexus can do 6 which is enough) or make changes to Duel:

• Make the Ranking reward bases on 100 so those who participate also can get HQ set or Glory.
• Add more opportunities to earn points during the duel, at the moment, earning points is limited to 6 towers for the entire alliance.

State number:
All

[severe sundial]

Observation:
Reservoir Raid matching is too predictable and boring. The bigger alliances aren’t able to spice things up and end up fighting each other- leading to boring games and predictable outcomes.
Consequences:
Players can't fully optimize their gaming experience and expand their social circles in the game. Furthermore, players get bored and quit.

Suggested Solution:
Eliminate the grace period for newly merged/gen skipped states and allow them to fight all the older bigger alliances so that our big aristocratic players have fresh meat to butcher. I was among one of the first states to get gen skip from Gen 6->9 and I turned out just fine despite being thrown into RL immediately after. If I succeeded, so can they. It will build character by experiencing and conquering adversity. Furthermore, and more to the point, it will force these younger states to spend more, thus lining the pockets of our developers and GM’s. One more suggested solution I have is to eliminate the RR matching restrictions completely and allow cross-gen matchups to occur just like in the old glory days. I remember being in gen 3 fighting people in gen 6. I didn’t complain and I turned out fine, so they should experience the same adversity.

State:
ALL

[vital pagoda]

Let's remember that this channel is only to post feedback reports, thank you

[primal yacht]

written on behalf of hunter0075032

Observation:
Frontier outpost processing is not highlighted enough when done/available.
One has to to open the event building and actively look at that submenu in order to process said stuff.

Consequences:
Skower progress time as processed items are missed.

Suggested Solution:
Add another icon in the home UI like it was done with the trucks+deployment for a quick access to the outpost buildings menu, in which a red dot can be spotted with ease.

State:
ALL

[zinc glen]

———————————————————————————

Observation:
The tycoon bill redemption options are very limited.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Expand the tycoon bill redemption options to include regular dice.

State Number:
All States

———————————————————————————

———————————————————————————

Observation:
It is very difficult for F2P players to amass dice during the special skin event.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Allow dice to be purchased via Biocaps.

State Number:
All States

———————————————————————————

[rain coral]

Observation:
New features and events are announced for August, despite the fact that players requested reduction in the number of events.

Consequence:
This game already consumes a lot of time, not to mention money. You are burdening players with more events and features. This makes people frustrated since they are unable to participate at all these events and annoyed because you ignore all the feedback you are getting here. This slowly leads to even more players quitting.

Suggested Solution:
Stop ignoring feedback from players. Reduce the number of events because people have lives and jobs. Pandemic is over, wake up SOS!

State Number:
All States

[sullen badge]

Observation
Only 1 monster ticket in POW makes few players available for playing.

Consequences:
Waiting times for matches are horrible.

Suggested solution
Give us at least 3 free tries as monster like last time.

Player: _minien

** Upvote 16 & Downvotes 1 **

[scarlet osprey]

Observation: with the changes to the Survival of the Fittest (SOTF) scoring system, the points obtained for using items or completing tasks were reduced on average by approximately 70%. However, the points required to complete all 4 objectives of each event stage remained largely unchanged (all require around 300,000 points).

Consequence: all players' ability to complete all objectives in all stages of Survival of the Fittest (SOTF), and therefore completing State Event (MIGO) tasks, was negatively impacted, and as a result, the Developers' claim of "reducing the difficulty of State Event tasks" related to SOTF is deceitful (see #⭐︱game_information message).

Suggested Solution: reduce the points required to complete all 4 objectives of each stage of Survival of the Fittest by approximately 70%, to around 90,000 points, in proportion to the reduction in points awarded for using items or completing tasks.

State Number: all states.

[bold osprey]

Observation
Auto Training looks like its available at SVIP 2 when in reality its not available until SVIP 4 when all auto training slots are open.

Consequences:
Players are being misled thinking they can use auto training before SVIP 4.

Suggested solution:
Move Auto training from saying its a new skill at SVIP 2 and just open it for all types at one time at SVIP 4 . This will stop the misunderstandings regarding Auto Training.

Player: KevGold

State Numbers: All States

[jade jungle]

Observation
Azurtane Heist is on tuesday to have the icon until we played is legitimate. if we don't play it's still there on the day after.

Consequences
screen is already clustered and we get annoyed by useless icon.

Suggested Solution
if we can't play an event anymore because it was on only one day don't put an icon outside for a longer period than needed. if dev think for whatever weird reason it is needed on day 2 move it to more events.

[vital pagoda]

written on cyan (481) behalf
Observation:
In the KOTH store, one gold fragment is worth twice as much as 1 behemoth cell and there are only 5 fragments

Consequences:
Gold fragments have lower perceived value and rarely grant points

Suggested Solution:

• Reduce the cost of gold fragments.
• Make gold fragments more common as prizes

State:
ALL

[undone lynx]

In the Weekly Deals store, players can purchase Completion Capsules of previous hero generations, but the most recent generation before the current one was not added to the store and the price of capsules is still high. 

Consequence: 
Players, especially from states with skipped generations as well as f2p players and low spenders, cannot get enough capsules to upgrade their heroes and catch up with older states and high spenders in terms of level, despite the fact that these players have to face old states in the event. 
Players also cannot get enough of completion potions as theres not much of them in stores and that is holding them back from upgrading their heros. 

Suggested Solution: 
1. Add the Completion Capsules of the last generation of heroes before the current one and Completion Potions to the Weekly Deals store. 
2. Reduces costs of items already there (including the price of Grimm, Cardini and Magnus, which for some reason is twice as much as other capsules). 
3. Add more useful items to the store, such as Gen 2&3 Aircraft crates, Behemoth crates, Treasure capsules, Polymerized Plasma, Steel. 


State number:
All, especially the states 865 to 906 with Gen skip. ```

[primal yacht]

posted on behalf of egal6455

Observation:
The little settlement blip icon is getting lost on the HUI especially when it's in the corner of the screen.

Consequence:
You need to move the screen a lot till the little blip is on the side
(Yes it's faster to click 'my settlement' but inefficient especially during RR or any other events)

Suggested Solution:
Make the little blip to be on top of all HUI objects.

State Number:
All States

[vital pagoda]

Written on cyan (481) behalf
Observation:
The Rain of Riches in previous events had three time slots per day

Consequences:
Players who miss these slots lose out on rewards

Suggested Solution:
Make the Rain of Riches event available 24 hours a day

State:
ALL

[amber grail]

Observation:
There are artists amongst the players who would love to show off their talents for appropriate rewards.

Consequence:
They wish for contests and a way to show their abilities.

Suggested Solution:
Give them a platform on DC or over the In-Game community board to show off their skills.
Allow for SoS art contests which could lead to player-created stickers or statues in game.

State Number:
All

[severe sundial]

Observation:
Hello survivors,
We have an incomplete set of special operative heroes and are forced to use subpar heroes to complete our marches. This is a missed opportunity for FP as they are not able to capitalize on people’s desire to advance.
Consequences:
Big spenders who play the game cannot have an even march full of expensive heroes and are thus not able to burn people as easily. Furthermore, FP keeps teasing us (so naughty) with new resonating heroes while they know what we all really want- a new special operative rider hero with overpowered skills.

Suggested Solution:
Take advantage of the festive atmosphere during the game’s anniversary to introduce a new Special Operative Rider Hero along with behemoth mark 3. This will simultaneously satiate the aristocratic players desire for advancement while also augmenting the dividends that FP will be able to give to their shareholders by increasing profits wildly.

State:
ALL states

[cursive chasm]

Observation
Desert Survival now takes far too long to get a match, or even just times out because the Developers only allow 1 free monster attempt per account.

Consequences
Boredom, frustration and lack of interest to do this event. We should never need to wait for more than 1 minute to play this.

Solution
Either give more free attempts to play as the monster or just cancel this event.

EraZor 216/all

[fervent perch]

On behalf : hope4284

Observation:
When choosing an opponent to fight in Alliance duels, once click on declare war we don’t have any alliance to choose, all alliances are written, an opponent is selected

Consequence:
We can't play or choose opponent.

Suggested Solution:
Adjust the matching pool so we all can play the event

[fast minnow]

On behalf: honey0011

Observation: 
No new message indicator on management chat.

Consequence: 
Without new message notification, leaders (R5/R4) won't know they have new warnings or important messages to discuss. 

Suggested Solution: 

add a marker or alert whenever the chat has a new message

State number
425```

[sick marsh]

Posted for Tata

Observation: Claiming "gifts" has to be done one by one, unless it's over a certain amount, while rally gifts and support gift have a claim all button

Consequence: It takes alot of time to claim all the "gifts"

Suggested Solution: add a claim all button to the "gifts" aswell

State number: All

[sick marsh]

Posted for Miscy

Alliance duels

Observation: Alliances are using their towers, other alliances towers etc. to block their opponents from jumping close for the event

Consequence: travel times take a really long time which makes the event hardly playable

Suggested Solution: Make a seperate map for Alliance duels so alliances can't use their Alliance towers and other alliances in the state to block the opponent

State number: All

[slim cairn]

Alliance: BBP

State: 658

Event: alliance duel

Issue: TOTALLY unbalanced matchmaking!!!

Observation: We are a small alliance, judge for yourself from the screenshots, and see what we have to fight against! Our players are disgusted and no longer want to participate! It's the same at every inter-alliance event! It's disgusting!

Suggested solution: balanced matchmaking!

Screenshots: Here you can see our two strongest players and the opposent you gave to us.

[rain coral]

Observation:
After being voted as worst event last year, Alliance Duels is brought back without single change. Overpowered alliances can still wipe your entire team, especially those that are not participating in combat and sitting peacefully in hives.

Consequence:
You are keeping players frustrated, especially with MIGO ranking which is now directly dependable out of outcomes of Alliance Duels. So strong players will once again be able to rank high in MIGO. Small people are being robbed out of resources because they forgot to put shields on.

Suggested Solution:
Can you just give strongest players their rewards and stop bugging us with events that are made for them to win? Jokes aside, hire some competent staff to manage game events because this is becoming hilarious.

State number: 945

[lilac trout]

Repost on behalf : cyberhawk_lv

Observation: Alliance match making is too bad in alliance duel . And got bad battle time , the opponents alliance have high BP difference and got midnight battle time.

Consequences: our alliance suffered to get points as many not active that time and can't stand a chance to play against them as they are overpowered compared to our alliance.

Solution: provide more options for better availability time and optimize battle matchmaking options.

State number: 213
Previous votes 3🔼 1🔽

[rigid flint]

Observation:
Alliance Duel Matching is pathetic. Yet again we were matched against a vastly superior alliance with no chance of defending, let alone attacking.

Consequences:
Players are no longer interested in participating in the event and will probably not bother building the Control Centre and Towers in the future. This will make the pool of alliances even smaller and increase the chances of total mismatch.

Suggested Solution:
Make the matching algorithm match the actual power of the alliances so that a fair fight can be achieved.

State:
276

[civic crag]

Observation: 
Desert Survival Extended Wait Times on Matching & The Cancellations As A Result! Teamed & Solo! 

- Bug? With teaming up with members outside of majority team members tier. 

Consequence: 
- 1) Frustrating Cancellations 
That in turn discourage players from participating in the event

- 2) Single Daily Chance of Monster mode
That in turn provides less chances to be matched with a human team that is possibly the reason behind extended wait on the matching times. 

Suggested Solution: 
1) Increase the daily chances to participate in monster mode 
2) Identify & troubleshoot the reasons behind the extended wait times for matching as to encourage participation. 
3) Include more time slots as to encourage participation. 
State number
1120 & ALL STATES```

[lilac marsh]

Observation:
You play 1 h AD in the opponent state, demolish the three towers and the center until only 3 min left and get 350k merit.
The other player of the alliance defend and get 1 m merit

Consequence:
Alliance members have to „fight“ with their members about who and how to get the most points.

Solution:
Don’t give single merits. Give alliance merits like: you were active today you get xxx merits since alliance got so much points.

[velvet totem]

Observation:
The skin store always brings back the same well-known skins as options every month.

Consequences:
We're stuck with the same choices month after month not gaining the chance to use our tickets as we may already have these skins or do not like them..

Suggested Solution:
Can we please stop seeing the same old skins from years ago in the skin store! We've been getting these since this feature has launched! It would be awesome to have more recent skins to choose from. Also, how about adding back statue tickets as well in the store

State number:
285 and ALL

[wide breach]

Observation:

There are way too many events or tasks that need to be done. Honestly it is becoming a full time job to try and get everything done. Right now we have: Jungle Gem, Kaiju Crush, Operation Festival, Feeding Frenzy, Desert Survival, Register for Apex Clash, Kaiju Assault, Dino Rallies, Bunkers/Facilities, Throwdown, intel, mining, send to Alliance Mine and infected rallies. Luckily, we don't have the Paw-some Puzzle party yet.

Update: Sadly, yes, we do have the paw-some puzzle event - 'sigh'

Consequences:

People are becoming overwhelmed, just trying to get the daily tasks done and then all of the little side things - not to mention trap, horde, alliance party, Azetane Heist, RR, KOH and Alliance Duels. Now that AD is back, the lag has returned to the game. Even your servers are asking you to slow down.

Suggested Solution:

Limit the number of tasks/features to a manageable number, so the game is fun and not a chore. PLEASE

State:

334, but it applies to All

[vital pagoda]

written on reccy behalf
Observation:
Hero gears are currently maxed at the gold level, and unlike chief gears, there are no red gears available that offer better stats

Consequences:
This limits gear progression and leaves players with unusable materials

Suggested Solution:
Introduce red hero gears to allow further progression and use of materials

State:
ALL

[vital pagoda]

Written on manbearpig9322 behalf
Observation:
Players struggle to get the operation festival (Cloud Dancer)Sentinel fragments. They're only available through surprise tasks right now, which aren’t accessible to everyone due to timezone differences and There are no bundles available right now for them

Consequences:
Players lose interest in the event because if they can't get the Sentinel early it’s not worth participating

Suggested Solution:
Provide more ways to get the fragments, like offering bundles through the event or setting a clear schedule for surprise tasks

State:
ALL

[bleak yew]

Hello everyone!
Observation:
Going on holiday is sad if you can't possibly connect to the network and manage your HQ to keep it safe and secure.

Consequences:
The HQ remains unprotected, with enormous risks derived from the inability to act, such as finding 1m of troops destroyed and all resources stolen, or the inability to open a shield at opportune moments, with the loss of hundreds of hours of work, and just because you took a vacation and not because you don't love the game, on the contrary, you remain worried the entire time of the vacation.

Suggested Solution:
It would be nice if the Developers thought about creating an HQ state, called Holiday, so that you can go on holiday and leave your HQ in a safe place, without having the surprise of having lost everything during your break. vacation.
A state of unavailability usable for only 30 days per year, which you can activate by indicating the dates, and during this period you are excluded from everything, you cannot attack and be attacked, you cannot participate in any task, you are only in stasis for the vacation. Or something similar.

State:
ALL

[clever nacelle]

Observation:
“Support” only supports their agenda for making money and lies blatantly to your face in order to get out of providing you with the fair and accurate rewards you pay for…no lag 🤣 just a small snippet. Give me a break.
Consequences:
You cheat please out of their money and the “rewards” people rightly pay for. No wonder this discord is filled with 90% complaints.
Suggested solution:
Everyone sees your deceit. Quit hiding behind your fake odds, gambling, and your “logs” that clearly only benefit your pocket and not the player or accurately depict the situation.
States:
Every last one of them.

[lyric warren]

Posting on behalf of ShadowLord

Observation:

-State of Warfare Matching (Rewards Display)
Christopher (gen 18) is displayed instead of Duncan (gen 19)

Consequences:

-Though when you go over the reward details for preparation & warfare stage, Duncan is showing. But in matching, Christopher will cause some misunderstanding of the players end - given that Duncan is the latest gen 19 hero.

Suggestion:

-We suggest changing Christopher(in display) to Duncan to avoid confusion before SVS starts.

All States

[thorn storm]

Observation: New Operation Festival has been released and devs chose this time Premium Sentinel which was activated maybe by 0.001% players in game earlier. Moreover,there are neither general fragments, nor any bundles to buy sentinel.

Consequences: Players can't get crimson gems from brawling operation.

Suggested solution: Going forward choose sentinels which are standard ones and activate bundles to buy fragments for them.

State:
All States.

[muted crescent]

Observation:
Build your Jaeger

Consequence:
Theres no daily chance for f2p.

Suggested Solution:
Add at least one free build chance for players

State number
All states

Observation:
Effortless progress

Consequence:
Some time passed and Behemoth MK II was never added to effortless progress

Suggested Solution:
Add Behemoth MK II to effortless progress

State number
All states

[plush knoll]

Observation:
Resonating Heroes.

The ability to acquire fragments for resonating heroes with biocaps was removed some time ago.

Consequence:
The only way for players to acquire and update new resonating hero Rita is by cash / diamond purchase, which puts it out of the reach of f2p players.

Suggested Solution:
Bring back the option to acquire resonating hero fragments by using biocaps, please.

State number
All states

[covert sigil]

Observation:
Time of events.
Time of events in this game still collides with each other. Same time slots for Fortress fight - same for RR, KOTH. Even Alliance Duel can collide with events you are registered for.

Consequence:
You need to choose in witch event you will participate.

Suggested solution:
Change time slots for different events so they no longer collide with each other. And maby listen to your players feedback that we need a little break - not more events. It's became burden or second job - not fun game to play with friends.

[twin iris]

Observation:
Alliance Duals rallies take too long to reach towers and makes the event somewhat boring.

Consequence:
The rally-march speed is just like how it is on grey area and often enemy alliances create obstacles around the control towers, it makes the rallies even more time consuming.

Suggested Solution:

1. Make it possible to do 1-min rallies.
2. Remove the grey-area speed nerf.

[void palm]

Observation:
The free Sarge frag in weekly store is not something we need nor really want. We can't even recycle it, it's useless.

Consequence:
Sarge frags aren't helpful. Players need something useful.

Suggested Solution:
Give us more up to date items, perhaps a hero of our own choice that's close to our current gen (capsule crate), behemoth parts or even aircraft materials. Anything is better than what we currently have.

State number:
All.

[muted crescent]

Observation:
Jungle gems

Consequence:
Most great rewards to help player clear level comes with bigger level and a lot of luck only

Suggested Solution:
Raise % to get bombs, rockets etc instead of biocaps, not all players can spend.

State number
All states

[muted crescent]

Observation:
Alliance crate - gifts

Consequence:
Claim all button appears only if theres around 40 crates and theres limited period of time to claim it and to simply just click on every single one is annoying.

Suggested Solution:
Let button claim all be in gifts always and not just when we hit 40 packs.

State number
All states

[muted crescent]

Observation:
Jungle gems

Consequence:
Claiming every 3 hours rewards is sometimes not possible as players got to sleep, work, study, etc.

Suggested Solution:
Add autoclaim to collect rewards. For example, player can set autoclaim 3 times per day by buying it with biocaps.

State number
All states

[muted crescent]

Observation:
Value cards

Consequence:
Value cards are outdated and useless bundles for old states

Suggested Solution:
Change value cards, make them worth it.

State number
All states

Observation:
Monthly passes

Consequence:
FA-1 Specter is not between monthly passes

Suggested Solution:
Add FA-1 Specter in monthly passes

State number
All states

Observation:
Feeding frenzy

Consequence:
There is no way to win this event as F2P

Suggested Solution:
Change it so players can actually win this event at least once without spending.

State number
All states

Observation:
Trading post - Supply convoy

Consequence:
Supply convoy is only allowing us to do so little as giving each other small amount of rss or chief gear material while it got so much potential and can be so useful for players if more things are added to it like plasma, stinger and helicopter material, advanced relocators.

Suggested Solution:
Allows players in alliance to give each other in Supply convoy advanced relocators, plasma, aircraft material, crystal, etc.

State number
All states

[torn dagger]

Ovservation:
A rare bug in jungle gems: gems may appear overlapped over each other, and after they are cleared, the player gets stuck on the same level without progression to the next levels.

Consequence:

1. A blocker: a player can't progress further after the bug
2. Wasted money: low-level rewards (till level 20) may be of no use for a mid spender pursuing skins and statues on higher levels of the event. Therefore, all money spent before the bug are technically wasted.

Suggested solution:

1. Fix the bug
2. If not able to fix on the same day the problem occurrs, refund diamonds for players that got this bug

State number:
1267

[simple robin]

Observation:
The matching in Dessert Survival takes for ever.

Consequences:
The players sometimes give up on waiting and they don't play the event after 1-2 matches

Suggested Solutions:
Try to make the matchmaking faster.

State number:
All

Observation:
The rewards in many events are outdated and not useful for any of us in our state. In alliance showdown for example. The only thing that the most of us claim from there is anything related to speedups. Because we don't need anything else. The same issue happens in the other events also, for example Capital Clash and FF.

Consequences:
The event gives us options to gain rewards that we don't need and it doesn't motivate our players to participate..

Suggested solution:
Give us better rewards based on our current state age.
We could have there:

• plasma cores and polymer plasma
• red crystals,
• items for our badge upgrades (certificates of honor)
• items for tempest arms,
• items to upgrade mk I and mk II,
• items to upgrade our airplane and helicopter,
• or even crates for animated stickers
• crates for frames.
• items for the limitless heroes (current gen based on each state's age) and more

State Number:
182 & for ALL

[tropic inlet]

-Observation:

The state is dead

-Consequence:

The player is stress out due to the lack of other players in that state, and there is no other players really on! and the state is really dead. The player want's to move state's but the transfer event will not happen sooner then he what's, and the player wants to still play the game and don't wanna leave State of Survival. the player has invested a lot in this account and just up and leave to make a new account and a new state, That is something that the player dose not want to do just to lose out.

Suggested solution:

The player want's to be able to move states or make a why where any player would be able to use the transfer ticket's to move without the event so the player would be able to continue to have fun within the game and not have to be stressed

a new why of transferring to new states

State Number

1296 & For All states

[simple robin]

Observation:
Unfortunately, the claiming of all the gifts, has to be done manually, (unless it's over a certain amount) .However,the rally gifts and support gifts have a claim all button.

Consequences:
It takes too much time to claim all the.

Suggested Solution:
Please add a " claim all button" so we can claim the gifts all at once

State number:
All

[ionic sage]

Observation:
tempest arme skill

Consequences:
after releasing tempest armes gen 3 no one is willing to buy tempest gen 2 even with good skills. and its frusturing to recycle a good skill just cause it is usless on some heros. but nothing garantee you will get the same skill on other tempest armes

Suggested Solution:
let transfer skill from one tempest to other one

State number:
794

[grizzled stone]

Observation:
Since years there is the task to use legendary hero fragments for points in events except general legendary hero fragments, but since the release of the limitless heroes this task got more and more pointless.

Consequences:
There is no way to exchange the general legendary hero fragments to upgrade our heroes. It was possible for Nikola and Maddie, but since we are in Gen 19 and many have these old heroes maxed there is no way to use the general legendary hero fragments to get points.

Suggested Solution:
allow us to exchange the general legendary hero fragments for Gen 18 and older and update this option whenever a new hero generation is released.

State number:
429, all states

[amber grail]

On behalf of Cavs
Observation:
Jungle Gems - Bonus levels are at random and not evenly distributed between players.

Consequence:
Some players have 2 Bonus levels within the first 12 levels whilst others have only 1 within 21 levels of the gem. It creates a feeling of inequality between players and makes them question the fairness of this event.

Suggested Solution:
Whilst having the Bonus levels at random, add a certain factor to them - example 1 Bonus level for every 10 played levels. This way everyone gets a Bonus level within 10 levels whilst the exact level number remains a surprise.

State number:
1007, All

[inland idol]

Observation:
As mentioned above, later generation heroes now use capsules to advance instead of hero fragments. This has resulted in hero fragments already being of less value than before. They can now only be used for improvements to hero skills. With the more recent heroes, this now only lets you use general legendary fragments to do this, with no option to convert them. Many of the events such as throwdown, operations etc. do not award points for the use of general fragments. Events that do, such as power play, award less points for general fragments than hero specific ones.

Consequences:
Hero fragments, especially legendary general fragments, have become unusable for events. With no ability to gain points for them or convert them, people in older states are at a significant disadvantage.

Suggested Solution:
Either allow the conversion if general legendary hero fragments across all hero generations, current and future.
Or, make general legendary fragments count for points in events the same as the equivalent hero specific legendary fragments. (These should not be worth less points however, as this is a current issue with events such as power play).

State number:
852, all states

[verbal cave]

Observation: The SvS matching for 428 was not fair. The opponent state 248 had a superior power, also in my state just one alliance it’s active, in 248 many active alliance, our state wants to check matching for SvS because we don't agree with the chosen opponent

Consequence:428 state is about 100th in the migration ranking and has only one alliance (HFC: battle power 371.496.944.389). State 248: one of the strongest and most active state (The leading state in the migration ranking) - two alliance are stronger than ours and more 3 alliances with a value of 100,000,000,000 +. This is not a fair matching. Even though the states are matched evenly according to the power levels and rally leaders, You can see in ss the difference from this 2 state

Suggestion: Please re-consider matching states. We ask you to reconsider opponent for state 428. please solve our problem with the selection as quickly as possible. Our entire alliance made a ticket in game ticket 1459695 ign : magiister, here some other ticket from my alliance, 1459783,1459710,1459676,1459691,1459715,1459716,1459711,1459732,1459736,1459724,1459782,1459785,1459791,1459725,1459695

State:428
IGN: magiister and Multiple members

[muted crescent]

Observation:
King of the Hill store and Crown Conquest

Consequence:
Price in Koth stores is too high with little amount of coins we get and there is not even much to pick from.

Suggested Solution:
Lower price in all King of the Hill stores and add bigger pallet of useful items players need like for example completion potions

State number
All states

Observation:
Final hope help in rallies

Consequence:
If no one joins infected fiend/dread beast rally, Final Hope comes to assist. When it comes to Travis log, Final Hope does not assist.

Suggested Solution:
Give us Final hope help for Travis log as well.

State number
All states

[muted crescent]

Observation:
Legendary Resonating Hero Fragments

Consequence:
There is no way for F2P to get legendary resonating hero fragments as they are no longer ways to get them with biocaps.

Suggested Solution:
Bring Legendary Resonating Hero Fragments back to value vouchers and give players way to buy them with biocaps.

State number
All states

[simple robin]

Observation:
The most matches are still not fair in alliance duels

Consequences:
We like the event but the matches are not always balanced. That makes the event not fun for the weak alliance that has to fight against a stronger one with no chance to win. It demotivates the players

Suggested Solution:
Give us more fair matchmaking options

State Number:
182

Observation:
The Value cards are really outdated

Consequence:
They have no use for our old states

Suggested Solution:
Please make value cards worth it for our current states age

State number:
All

Observation:
Rain of riches having such a limited time of hours totally available is a massive problem for far to many players, entire time zones are negatively impacted.

Consequences:
There is a very large player base that is completely unable to participate in Rain of Riches because they can't due to work and real life be online during those 3 times. It also impacts events where you must participate in rain of riches in order to complete challenges. That's what happened to us last time and never changes

Suggested Solution:
Please increase the number of times it opens by at least 1 or 2 and increase the amount of hours by at least 5.

State number
ALL

Observation:
Some times life gets busy and if we forget to log in before reset,our items from the events get replaced with resources crates or skin tickets once some events end

Consequences:
Resources crates and skin tickets are not balanced / enough for the amount of money that we spent on those items

Suggested Solution:
Let us exchange those items ,with items that we want to get.

State Number:
182 & ALL

[muted crescent]

Observation:
Outdated rewards for killing infected

Consequence:
For a long time now we recieve outdated rewards for killing infected from lvl1 to lvl 30.

Suggested Solution:
Update rewards up to state age

State number
All states

[worldly tusk]

Observation:
Jungle gems store never refreshes

Consequence:
If you have many coins you can buy the whole store and still have many coins left which will get recycled in the end. Additionally as f2p it's hard to get enough coins to actually use fire crackers, rockets or bombs and they could use more jungle chisels

Suggested Solution:
Either increase the amount you can buy in the store or refresh it every day

State number
All states

[torpid kite]

Observation
Dead states tend to have a few small allainces with very few people in them, allaince timer help is actually a very hard task or impossible to complete .

Consequences
The few players still trying to stay active without the hustle of being in the one or two active allainces can't finish smile events due to this. And many states are dying or are dead so this affects a vast amount of players

Solution
Stop with allaince help points as a way to get points, replace it with gathering or something that a solo player can easily finish or low down the amount to maybe 10 which a player can accomplish bu helping heal wounded troops from dailies but the ideal way is just replacing it with an easy way for any player in even a dead allaince can complete

States
All

[vital pagoda]

Observation:
The Paw some puzzle party event can be enjoyable but takes a lot of time

Consequence:
The rewards are too small making it not worth the effort

Suggested Solution:
Adjust the rewards to be more appropriate for the time required

State:
ALL

[grand plume]

On behalf of aris5974(The "A")

Observation:
Apex Clash is unfair as players in group A are matched to weaker players in group B & C if you started to play and you will not only see them in 1 match and its almost all matches you play. It's hard to win rank 1 if you are in group B if your enemy for it is from Group A.

Consequence:
In battle of rank 1 if 2 players left is from Group A and B it's guaranteed that the player from group A will win. It makes the gameplay UNFAIR and what's the PURPOSE of grouping players? It's literally favoring whales knowing group A is guaranteed to all advance for next stage.

Suggested Solution:
Group A should be vs Group A itself, Group B vs Group B and Group C vs Group C not Group A vs B vs C in matching.

State:
ALL

[vital pagoda]

Observation:
In the Apex Clash tournament, groups A, B and C are supposed to be based on raid scores as mentioned in the rules However, players in the groups B,C are facing opponents who should be in Group A, the highest tier group

Consequence:
This makes the event unfair and much more difficult for players in the weaker groups

Suggested Solution:
Ensure that the matchmaking strictly follows the group classifications based on raid scores to maintain fairness

State number:
336,ALL

[normal ingot]

Observation:
Alliance resource buildings occupy valuable locations around a hive.

Consequences:
With them being everywhere it's hard to make a clear and organised hive.

Suggested Solution:
Give R5 or R4s an ability to force remove these buildings until these are inside their own alliance territory.

State number:All

[vital pagoda]

Observation:
The Doomsday Express event was bugged in some states for 3 days, preventing participation and causing players to miss out rewards before SVS

Consequences:
Players in affected states lost valuable rewards, putting them at a disadvantage for SVS. No compensation has been given for these losses

Suggested Solution:
Provide compensation to the affected states for the rewards missed during the bug

State:
937, ALL affected states

[worn vapor]

Observation:
Paw-some puzzle party

Consequences:
how does this relate to SOS? Gems with kittens?!? This in no way relates to a zombie apocalypse game. So many new events that don’t relate drives the customer base away!

Suggested Solution:
you could have at least made the kittens zombie like or somewhat game related. Like the gems could have been back pack items.or something related to the game.

State:
285, all states

[twin iris]

Observatiion:
Hero Profile items in the Redeem section are not neatly arranged.

Consequence:
For better UX the items related to current-gen heroes should be highlighted, after 3 gens of next-gen heroes., it has become very messy. Players need to manually read 3/3 to know if item can be upgraded.

Suggested Solution:

1. Add a filter to show items specific for current-gen heroes.
2. Add red dot to items to show which are ready to upgrade

[fast minnow]

On behalf of: bleusie
Observation:

Additional funplus button on the game screen

Consequence: 
With the button in the screen, It’s not possible to click on emojis for alliance and state chat, because the button is blocking it. Tried to move screen, zooming and it’s not working, making the player clicking accidentally in the funplus button. 

Suggested Solution: 
Remove the funplus button from the screen. 

State number
All states that are affected by the button```

[ebon pumice]

Observation:

The game file size has been increasing exponentially, with some seeing the game take up more than 10 GB of storage space over time. 

Consequence: 
Bad optimizations, load times and performance issues aside, the size leads to players having to choose between other apps and this app on their devices. 

Solution: 
If graphic assets are contributing significantly to the bloat, consider providing a preview of the game graphics between the old and new UI at the time of patch downloads and an option to choose between the 2 so that users download 1 of the 2. Switching later can have an option again in game settings to download the additional files. 

[elfin swift]

observation:
lack of search option for collection sets

consequence:
pain trying to find a certain collection set to see its progress.

suggested solution:
add a searchbar

state number:
all

[raven sierra]

Observation
This new furnace thing is another pay 2 win wall, making svs even more pay 2 win..

Where as before you could win prep stage against a state of whales since they had maxed their stuff so they could not get that many points, to where it is pay 2 win..

It is also impossible for f2p players to rank good now since whales can just pay their way to the top in ranking on a good f2p, this effects both SvS and Bloodsport.

Consequence
You are destroying the game for f2p players, making SvS PREP more p2w then it used to be, you are going to lose valuble active players if you continue to go down this route..

F2p players cant even compate normaly by saving up to in svs prep / bloodsport anymore because whales can just pay their way to the top

Solution
Remove it, go back to how it was..

[amber grail]

Observation:
There was no live notifcation on (outside of the written fine print) that indicated the KOTH Betting Coins were to expire. As such, many lost these resources without ever using them.

Consequence:
It reduces impact factor towards player growth. Additionally, it causes dismay by players who won bets and never got to use their coins.

Suggested Solution:
Introduce a live day-of warning popup or some type of notification that indicates when event-specific resources are expiring.
OR
Carry the coins over every time, allowing people to save up Betting coins.

State Number:
All

[torpid kite]

Observation
Furthering complaints on bad designs, glitching visuals, lazy designs .
This image shows a tree that pops onto the HQ and just the movements of the banner /sails look glitchy which is annoying to see

Consequences
Some players have mental conditions and things that can be ignored by others can cause them pain or frustration . Some people who are creative and artistic also may just hate seeing them and feel unmotivated or makes players wonder if a hq is available in the pearl store or has ways to be obtained freely , the devs just not care if there are issues so they just say good enough and release it

Solution
Make sure the visuals all round looks how it is supposed to and with proper pleasing visuals

States
All

[grand plume]

On behalf of la.lisa

Observation:
Player has noticed that they still getting a lot of frame crates and statue crates of older statues and they have already maxed so they have a lot in the bagpack and they cannot recycle, even on the new event astrowheels

Consequence:
It's just frustrating to players having all this items filling the bagpack and not being able to use them as they have already maxed the statues and frames

Suggested Solution:
Adding an option to redeem to pearls as they can still buy items they need at the pearl store or create a trade system between players on this items for pearls or bio

State Number:
248

[torpid kite]

Observation
VIP levels should have an increase in their fragment rewards since everything in the game has increased but vip levels seem just worthless now unless a whale cause even those 6 general frags daily can't do much when it comes to limitless skills and lesser levels with just 3 frags is just a joke .

Consequences
Skills of heroes are risen mostly by general frags so even when players make a hero red the skills can still be on low levels . Players are struggling to max out hero skills and struggle with ways to get syrines as f2p espicially since stores that offer them has many other needed items.

Solution
Increase frag count on all vip levels
Once someone logged in for 7 consecutive days or even 14 days let them get a social vip log in crate with the frags and plasma
Or if you find this is too unreasonable eveb though it is not
Let players after 7 or 14 consecutive log ins get a crate of 10 frags .

States
All

[torpid kite]

Observation
In Hero wilderness deployment you can be raided many times with no protection, so if a player can't log on for many hours or can't log on to the game due to connection errors they can come back to less than half of rewards maybe none or almost none if that is possible.

Consequences
Players may have had an emergency or worked long hours or whatever else and come on to relax with friends only to be discouraged seeing they been raided multiple times and just feel bad

Solutions
Let a player be able to be raided only 3 times at maximum . So players won't be disappointed when claiming rewards
Or let players be able to raid each player once
Or once the maximum rewards is raided and reaches half of that amount , it can't be raided anymore.
Example a 150 task can only be raided till it reaches 75 then no other player can raid it again .

States
All

[stable snow]

on behalf of eojardim

Some alliances are left without an opponent for Alliance Duels even if they are an active alliance, because the other alliances already chose an opponent. 

Consequence: 
Active alliances cannot participate in Alliance Duels, which affects their rankings and rewards.

Suggested Solution: 
- create better matchmaking for alliance duels
- create even number groups so nobody is left out 

State number
1136```

[drowsy quest]

Observation
Journey of Suprises still paywall until now

Consequences
F2P can't participate event behind paywall

Suggested Solution
Provide some free Jerry Can in daily rewards or permanent delete that event

State
All

[rough raptor]

Observation:
Legendary Resonating Hero Fragments

Consequence:
There is no way for F2P to get legendary resonating hero fragments as they are no longer ways to get them with biocaps.

Suggested Solution:
Bring Legendary Resonating Hero Fragments back to value vouchers and give players way to buy them with biocaps.

State number
All states

[wanton peak]

𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐟𝐨𝐫: stillTyping

𝐎𝐛𝐬𝐞𝐫𝐯𝐚𝐭𝐢𝐨𝐧: current system of mining takes player to mine that is already used by other players or is full

𝐂𝐨𝐧𝐬𝐞𝐪𝐮𝐞𝐧𝐜𝐞: players have to click multiple times to find the right mine and that is annoying them as gathering mine is a part of migo task

𝐒𝐮𝐠𝐠𝐞𝐬𝐭𝐞𝐝 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧: to have system where empty mines are searched easily by players when looking for it like normal resource tiles

𝐒𝐭𝐚𝐭𝐞: All
One upvote🔼

[rough raptor]

Observation :

Deployment mission unfair to low powered players.

Some players have to be grateful for THE ONLY ONE deployment mission they are able to do each day. This gives them only a very poor reward of 4 items. And if they're raided THEY JUST END UP WITH ONE REWARD ITEMS ONLY. (1 item, no joke unfortunately).

Consequency :

Low powered players can't benefit enough from this event and miss out on a extramely huge number of rewards, increasing the gap between them and the more powered players even more.

Solution :

Give low powered players assistance in this event. Give them at least the possibility to join at least 50 % of the tasks

State :

1114 (possibly other states too)

[primal yacht]

Posted on behalf of la.lisa

Observation: 
 The collaboration is a good thing however the major key points to this are the behemoth skins which have close to none chances of people getting them.

Consequence: 
Even big spenders rely on 0.5 percent chance of getting those, so obviously low to mid can only dream of such cool and not game breaking skins.

Suggested Solution: 
Increase the odds or provide some more alternative into purchasing the skins in the store via all the currently available event currency 

State number
All

[torpid kite]

Observation
Level 4 and lower fiends seems to be in abundance while level 6 and 5 is so little and on infected days we have to waste stamina going after level 4 or even 3 cause the rewards are totally not worth it

Consequences
Not enough level 6 and 5 fiends, besides wasting time looking for available fiends because we still can search for fiends with rallies on them, we are practically forced to do level 4 and lower after realising there is no level 5 fiends available

Solution
Increase level 5 fiends drastically since players can solo those
Let the search button only lead to available fiends
Remove all level 1 to 4 fiends and let all fiends be 5 and 6 without decreasing the overall amount .
Any active account can solo a level 5 so no need for lower levels
An increase of fiend rewards will be welcomed as well

States
Older states with level 6 fiends and can solo level fives easily

[lilac trout]

Posting on behalf of Ladydeath

Observation: Many alliances using excess amount of towers , camps and settlements to block and make the path to alliance duel building longer.

Consequences: Player feeling frustrated with marches longer like 20 minutes and cost alot of speedups or biocaps. And battle getting unfair with one of alliance having so much protection.

Solution: Restrict the usage of such blockage so both alliances have equal amount of defence and attack condition. Or else make a area where challenging Alliance can port to have a equal chance during fight .

States: all states.

[twin iris]

Observation:
Coal and Limestone mined via Alliance mine doesn't count towards the completion of Seasonal Badges.

Consequence:
Since, players are more focussed towards mining coal from regular mines, they may not able to complete the Limestone mining badge.

Solution:
Count Limestone and Coal mined in Alliance Mines towards badge completion.

Attachment: I have not mined any Limestone from regular mines, but mined a ton from Alliance mine, and this badge shows it zero.

[frank granite]

Observation: we regularly receive resonance heroes Which you can currently only buy and level with money
Consequences: F2P players have once again no chance to get them or level them up.
Solution: bring back the voucher event for all resonance heroes, So that F2P players have the opportunity to get resonance fragments with biocaps again.

[eager bluff]

Observation: Apex clash its being awful...ppl running from house to house without entering in a house for minutes. Killing some marches but not the full player grants 0 points....ppl suiciding end game instead of coming to safe house and fight.
Consequences: boring gameplay that most of us don't enjoy.
Solution: make every trip to a house mandatory to end in that house to prevent the ever running without entering.
Count every march eliminated not players, so you get points every time you manage to get a player and not him/her running away after first march eliminated or second...and another one getting the kill and the point, makes 0 sense to kill 2 marches and get no points and then another player killing one march and getting the point.
And end game I don't know how to make it better bur maybe the player in safe house get the kills if ppl die in the poison mist without fighting?
Servers: ALL

[stoic crest]

Observation: Players are unable to read as far back into the chat history like they were able to before.

Consequences: Players are missing out on important information, discussions, strategies, and things they can learn from the chats from other Players.

Suggested Solution: Bring back the ability to read farther back into the chat history.

State Number: All States

[stoic crest]

Observation: Opponents are not showing up to fight during Alliance Duels Matches.

Consequence: Players are unable to score any Merits for that Match putting them behind in Rankings.

Suggested Solutions:

• If the Opponent doesn't show up to fight, all Alliance Members should be awarded a base amount of Merit Points (regardless if they show up or not).
• Players who garrisoned the buildings should be awarded an equal distribution of Merit Points as to not cause internal conflict.
• The score during the fight should be equally distributed amongst all players who garrisoned any building or tower.

State Number: All States

[fast minnow]

Observation:

Flawless pearls task in SvS/SOFT when we don’t have the bazaar store to use 

Consequence: 

Players are not able to make points in the event because there  isn’t a bazaar store to use the pearls 

Suggested Solution: 

Open the bazaar store to use the pearls or change the task 


State number
All states ```

[clear stirrup]

**Observation: **
We pick an alliance each week and act incredibly toxic in chats, so they choose to not play. We get no merits - meaning (No rewards) - We play the event and fight, but opponent decide not to fight us since we are so toxic.

**Consequence: **
We play an entire MIGO season (9 duals) without any merits at all - meaning we wont get any skin frames or merit rewards.
**Suggested Solution: **
-Penalize the alliance if they are top 1 ranked in an entire MIGO season with 0 merits (dual season) by stripping their MIGO rank overall.

• Free skins to the alliances who have dual center down to be picked but doesn't fight at the dual fight day - and do so other alliance get 0 merit points.

[junior matrix]

Observation:
Articles in alliance chat would be a great tool for holding votes in an alliance. The problem is that votes in articles - differently from normal chats - are only saved for 24 hours.

Consequence:
We can't get all members's votes within such a short time period and lose the result much too soon.

Suggested Solution:
Make votes being saved longer for articles, like it is for chats. For comprehensive voting, 7 days would be great.

[late garnet]

Observation: 1000's of players feedback reports get lost & ignored under the sheer volume of reports, since Discord is better served as a communications platform than a customer service type web ticketing system.

Consequences: submitting/viewing/responding to feedback posts is cumbersome at best. At worst most get ignored. There's also no real way game devs can run reports on player feedback as once again Discord is better served as a communications platform & not as a front facing customer support center.

Solution: Step into the year 2024 & take part of the website you already have & incorporate a submission system for players issues. One in which players could easily view all issues & assist or add input & game devs could generate reports off of said submissions & help detect higher impact issues faster & more thoroughly. For a game that generates as much revenue as FunPlus does, it is beyond me how something like this isn't already in existence & I have to make a post on Discord about it. This seems so obvious a need from both the player perspective & game devs side, I can't believe it wasn't designed this way years ago. Thank you for your time

[violet ferry]

Observation: Rays place is not the same anymore in terms of giving out the items we need. In nonlimitless states you needed gold frags, the current hero frags and legendary hero badges, while in limitless states we need normal or adv potions depending on state age, along with hero frags. Marked in Gold are the very special items we are to receive, 1 old limitless frag crate, 5 old limitless frag crate, 1 new limitless frag crate, but the oddball of the group is a gold legendary hero badge which we dont need. For us gen skipped state and older states having to upgrade gen 16 and above we need all the potions we can get, and even with max spins its not enough.

Consequences: Its annoying to have our bags filled with useless junk that are not essential to what rays place is supposed to be about, which is to upgrade the heroes that are being given there. And the legendary hero badge doesnt serve that purpose anymore for upgrading limitless heroes.

Solution: Remove the non-essential "?" which gives us legendary hero badge and replace it with 10 or so adv. potions that we can actually use towards the heroes that matter. Limitless state for gen 16 and above dont care about non limitless heroes and their growth.

State number: All states

[thorn bone]

Observation:
The Reward Distribution after Fortress Fight has been completed needs to be improved as the current set up allows you to send +- rewards for each individual player as opposed to per rank. It is also frustrating when you tap outside of the reward distribution square, it resets back to 0.

Consequences:
Distributing rewards becomes more time consuming than it should be.

Suggested Solution:
Allow it to be setup where you can mass assign rewards per group (x amount for Rank 5, x amount for everyone in r4, etc)

[dusk jay]

Observation:

Several events with multiple legions or teams available schedule events at the same time.

Consequence:

Due to the limitations of registration, and the uncertainty of time selection, players who are "double booked" cannot meaningfully engage in events, which reduces the enjoyment and engagement, as well as the potential for each alliance team to play their competitive best.

Solution:

Introduce a failsafe mechanic which corrects duplicate times by automatically scheduling the next time selection in order of preference.
Devs could also opt to allow teams to select replacement players in the event of duplicate battle times, as "substitutes", which fill in for players unable to confirm their participation for one of the time slots. Substitutes do not exceed the number of registered players per team per team slot.

State:

180/any

[muted crescent]

Blissful bags keys

Consequence:
Players who buy keys or even if they get them from pass and cant use them as they dont have enough or have spare wants, none of them wishes for keys to end up recycled for rss crates or anything like that.

Suggested Solution:
Do not recycle keys, let players to keep them and use in next blissful bags event.

State number
All states

[muted crescent]

Observation:
Svs prep points in the last day

Consequence:
Its very hard to gain points in last day of prep stage as the only way to do it is plasma, hero gear , chief gear, speeds and pearls
At this point old states got only chance to get points by speeds and using or recycling plasma as theres no other choice and thing to use

Suggested Solution:

• Allow us to recycle hero and chief gear in last day of prep stage.
• If you give us way to gain points by using pearls then at least open pearl store

State number
All states

Observation:
Journey of surprises

Consequence:
This event is unplayable by most of players as they got no chance to play it because there is no free Jerry Can

Suggested Solution:
With events like this, add items to daily missions so players get rewarded for dailies and can also try out event.

State number
All states

[muted crescent]

Observation:
Migo tasks claim

Consequence:
Sometimes after events and even daily with intel, rallies etc, theres a lot to claim and it may happen we use coin to complete task by mistake

Suggested Solution:
To not click one by one and not to use coin by mistake add all claim button for all tasks so we dont need to open every single thing and claim one by one

State number
All states

[pulsar thicket]

Observation:
Some events schedules aren't precise & often misleading like survival royale tournament & labyrinth city.

Consequences:
many players count on the given time that they see when they open the event page & by the time they realize that the event has calculation/ settlement stage it's too late and this is upsetting to lose the opportunity to participate in those events.

Solutions:
*All events' pages should be more user-friendly and all events schedules should be there with great accuracy regarding each stage.
*The event timer should be set for the participation time instead of the disappearing time.

[unkempt bear]

Observation: Displayed marchtimes still broken

Consequence: Marchtimes are guessing. All tactic is dead

Solutions: FIX YOUR GAME

[grave fiber]

Observation: Heroes always stuck in events such as KOTH or Survival Royale

Consequence: Unable to change resonate heroes or TA quickly due to them being “trapped” inside an event. If you forget to change a resonate hero back and they are registered in an event it’s a nightmare to swap back over and then remember to re-register in the event.

Solution: Event march formations should have no impact on your regular daily march formations. Keep them seperate/make it so the hero you are resonated with changes in event formations as well.

[fast minnow]

Posting on behalf of HaBe

Observation:

When you only have a higher level of troops, such as just t11 ​​infantry, when participating in some events like traps, radar intel, raids on mutants , the rally automatically selects all the infantry, and the formation is not balanced with all 3 types of troops. 

Consequence: 

It takes a lot of time to arrange the formation, and it is exhausting for the player, until he has unlocked the 3 types of troops at the same level.

Suggested Solution: 

Maintain the formation of the 3 types of troops, regardless of the level of each one. 

State number
All states ```

[muted crescent]

Observation:
Migo- astro, glory coins

Consequence:
Theres not many skins what players can buy with glory and other items are not that worth it if we take into consideration how much is needed to do to get astro coins

Suggested Solution:
Allow us to exchange astro coins for glory, for example 1 asto = 100 glory

State number
All states

Observation:
Pearls and useless items in backpack

Consequence:
Players backpack are full of items they cant use any longer as they are duplicates or items what belong to maxed gears etc. and even if some get recycled theres only skin tickets or points for event in return.

Suggested Solution:
Allow us to exchange items, fragments, 3d skins and other things what can no longer be used to pearls.

State number
All states

Observation:
apex tickets

Consequence:
Players dont have enough tickets to play apex and getting 1 tickets per day is not enough and not everyone can buy bundles.

Suggested Solution:
Give players more than one ticket per day

State number
All states

Observation:
Recyclation of hero fragments

Consequence:
Players backpacks are spammed with hero fragments they can no longer use and they cant even recycle or exchange them. This fragments are completely useless.

Suggested Solution:

• Allow us to recycle all hero fragments (not just general ones)
• Allow us to exchange hero fragments to capsules

State number
All states

[severe sundial]

Observation: Our third collaboration for the year is wrapping up and we still do not have any special operative rider heroes. Furthermore, the quarterly earnings for FP+ are seriously lacking.

Consequence: Players are not able to have three complete special operative heroes to have a balanced and equalized march. Also, FP’s income margins are suffering.

Solutions: Launch a new collaboration but use more identifiable trends. A good feline friend of mine suggested Taylor Swift and I think we could run with this. If we had a Taylor tay collaboration, many of her stans may come to play the game and this increase the population of the game overall. However, it is understandable that not everyone is Taytay’s biggest fan, so I also suggest that Kanye West be added as an available hero. Both Taytay and Ye could be special operative rider heroes and both could counter each other with their specific skillsets. This would bring harmony to two fanbases, line the pockets of FP+, and give players the opportunity to conplete their special operative marches.

State Number: All States (except 120)

[amber grail]

Observation:
iOS User still have no way to redeem gift codes directly through the game but need to access the Website every time.

Consequence:
As this takes more steps and the website often doesn't show, some miss out on gift codes simply for using iOS devices.

Suggested solution:
Implement the way Android users redeem their gift codes for iOS users as well.

State Number:
All

[midnight fern]

Observation: Resonating heroes value vouchers are gone

Consequence: Unable to get certain hero fragments

Suggested solution:
Bring that back

[junior matrix]

Observation:
The quick healing button is very useful, but it's only available during CC and SVS.

Consequence:
We have to enter our settlement every 10 to 20 minutes over days after CC and SVS to manually do what a single button that already exists could easily do outside of settlement.

Suggested solution:
Automatically show the quick healing button whenever there are troops in hospital and hide it when hospital is empty.

[bright hamlet]

Observation: This game lags so much on mobile devices now that many players are now playing this on lite mode, 30fps and with all settlement effects and HQ skins off. Some events are nearly unplayable on even newer mobile devices.

Consequence: Players are unable to enjoy the game. Many drop out events before they end because it’s unplayable. Or people are burned and lose resources they paid for and other major performance issues due to lagging and the game crashing. We are also paying thousands on settlement effects and customisation that no one can enjoy.

Events like state vs state have major performance lags because when everyone is sending reinforcements rallies aren’t launching when they are supposed to or ending up out of sync.

I have an iPhone 15 and I can’t even view my own hive properly without the game slowing down, most of my alliance struggle doing basic events like trap now.

Suggested Solutions: You need to calm down on the releases and improve the game play before it becomes completely unplayable on mobile devices, the lag has become so widespread.

State Number: All States

[bleak sun]

Observation: Matchmaking in King of the Hill didn't work properly. There was no time and no opponent, and players were unable to enter the event. Only players in Legion 1 had this issue. Legion 2 was able to enter the event. A bug report was also submitted earlier.

Consequence: Players will miss out on rewards. King of the Hill is also a part of the MIGO tasks, and this makes them unable to complete the MIGO task.

Suggested Solution: Compensate players with maximum rewards for KotH as well as 2 state event task passes.

State Number: 1273 - 1277

[simple robin]

Please keep this channel for feedback reporting.We can move any feedback discussion in #📋︱feedback-discussion message.

[median path]

On behalf Of Spidey R

Observation:
Matchmaking in SVS is not as per the quality of the Players and States

Consequence:
Due to the improper match making improper logarithm whole States are suffering.

1. Players are of Huge difference with respect to Power
2. Players have better Generation Heros
3. Players spending is more and new Spenders are failing in defences
4. F2P players are suffering and quiting.

Suggested Solution:
Matching Making machanism should be revised to facilitate the states.

State Number: 1133

[muted crescent]

Observation:
Too many events

Consequence:
Theres too many events in short period of time with collaboration on top of it, game speed is way too fast and players are not able to catch up, making them slowly lose patience and energy to keep playing.

Suggested Solution:
Slow down events, make it same way like it was before so players can breathe, noone needs event every 2 weeks with collab on top

State number
All states

Observation:
Game is no longer zombie game

Consequence:
Events, collaborations, skins, none of this got zombie theme anymore, players play and want to play zombie game yet all things happening, updates and events take it more far and far away from zombies.

Suggested Solution:
Stop changing theme of game and return back to zombie theme, skins, events, collabs, have this things have at least something to do with original theme of game.

State number
All states

[sick marsh]

Posted for xqz

Hide chat function

Observation: Messages sometimes get posted in wrong channel because of the amount of channels there are in game

Consequence: Players sometimes post messages in channels where they shouldn't have been posted, especially during events where you have to be quick in posting coordinates

Suggested Solution: - Make a "hide chat" option so you can hide and unhide certain chats

• change the style of the chat logo's to make them recognizable for everyone

State number: All

[muted crescent]

Observation:
Astro wheel

Consequence:
Rewards in astro wheel are not worth its price and its very frustrating if players keep on getting EXP, Search maps or Rss crates instead of any useful rewards.

Suggested Solution:
Remove EXP, Search maps and Rss crates and add pearls into wheel. It is always better to get pearls and buy something we actually want than having things what collect dust in our backpacks.

State number
All states

[muted crescent]

Observation:
Develop vehicle - Gen 2 Vehicles

Consequence:
New tank generation got no 1 free daily develop.

Suggested Solution:
Add free daily develop to generation 2 tanks as well

State number
All states

[bleak sun]

Observation:
There are too few level 9 coal mines

Consequence:
Limiting level 9 coal mines causes major headaches every MIGO. Players need a lot of coal, and the limited number of mines creates a lot of tension and stress situations in states

Suggested Solution:
Add more level 9 coal mines

State number
All states

[sick marsh]

Posted for Nuggets

HQ skins in festival store

Observation: Some HQ skins can only be obtained by ending up high on the leaderboard

Consequence: Players can't complete certain sets as they can't get the HQ skins

Suggested Solution: Add more new HQ skins to the festival stores, like Phantom Shogun (premium)

State number: All

[amber grail]

Observation
Apex Clash - Survival Royale betting has ambiguous wording.

Consequence:
Players are unsure what to bet on since it is not clear if they bet on highest kills/item uses etc for 1 player or all players in one match.

Suggested Solution:
Send out a broadcast message clarifying the intent of these bets or add a description for the bet.

State number:
All

[jade jungle]

Observation:
as always system picks 3rd chosen time this time for Apex Clash

Consequences:
3rd time is usually a time we can't play because we have real life obligations (something devs don't think we have and our money to buy bundles grows on trees not everyone inherited) and we only pick it because we have to.

Suggested Solution:
stop giving us the worst times we prioritize one time for a reason
and for better understanding if that even gets seen by who it concerns 1st picked time we can most likely play 2nd time is a maybe 3rd time is a most likely not but we have to choose three

[sick marsh]

Posted for [560/685/826] Fiji

Matching times of Apex Clash

Observation: Some players didn't get one of the times they choose

Consequence: Those players will have a hard time to participate now because of a time they didn't pick

Suggested Solution: Give players one of the times they choose

State number: All

[tight plume]

Observation:
Re-arranging and editing the Island taking too much time.

Consequences:
It will consume too long time to remove 1 by 1 each building. Also some buildings/statues are small and hard to click if you are going to move or remove them.

Suggested Solution:
Add REMIVE ALL BUTTON, like we can remove them all instead of manually removing them 1 by 1 if you gonna re-arrange them.

State Number: ALL STATES

[split lotus]

Observation:
LVL 20 cleared. Where EGG?

Consequence:
Missing EGG.

Suggested solution:
Give EGG back!

State number:
ALL

[vital blade]

Observation:
SVS and CC quick heal auto selects an hour of healing. This can be too short or long depending on alliance activity

Consequence:
In a larger alliance, the healing is extremely fast meaning 90% of the fight you are pressing the quick heal, in a smaller alliance it can take too long to complete to make effective use of it.

Suggested solution:
Allow a customisable quick heal amount so players can adjust it up or down based on the alliance size.

State number:
ALL

[primal yacht]

'__Observation__
Chief chef tasks are very easy to complete.

__Consequence:__
You have to go through the entire list clicking on 'claim' which can be tedious.

__Suggested Solution:__
'Claim all' situation ~ claiming one will claim everything for you like in strategic deployment.

__State number:__
All

[copper jewel]

Observation:
The most useless event ever.

Consequences:
It takes a lot of space on the map, but no one, not a single person cares about it. Purple fragments, really. It is not hard to update some ancient rewards.

Suggested Solution:
Delete it forever.

[edgy girder]

Observation:
Trading system doesnt work in Gen 4-5

Consequences:
Players cant complete the Card collection or even buying single tempest arms or even Tempest arms material

Suggested Solution:
Make it work for All state not just Gen 6-8 Gen 9-12 all time and closed only during State Transfer time

State:
All (Gen 5 or lower)

[torpid kite]

Observation
Being in a small alliance to hold on to the little bit of sanity that you have left only to get that match making is failed and you can't do throwdown

Consequences
Players still trying to be active and not quit entirely knowing they can't be a top player but at least want to get the migo points are now left without anyway of completing

Solutions
If players are active but in a dead alliance, give them the option to still do throwdown or if the alaince does not qualify give them tokens to finish migo tasks .

States
All

[tranquil aspen]

Observation
Apex clash grouping rules has a VERY unfair loophole - if any player “forgets” to register to Apex clash, he will be put in group C when he comes online during qualifiers.

Consequences
This loophole led to many very strong “whale” spender players from top 100 all states rating knowingly and strategically refusing to register to Apex clash. Which led to them getting not to the strongest group A (by their real power), but to group C in qualifiers, the weakest of three groups. Thus leading to a VERY unfair advantage and ruining the game for many weak players who had the chance for better rewards.
Now these whales rob weak players of all top places rewards. Smaller players have no chance of getting top places even in the group C, initially designed for weaker players.

Solutions
Move all whales that “forgot” to register to Apex clash to where they belong, to the group A, group C SHOULD NOT have any whale player that ruins game for smaller players. Whales have higher groups, that’s where they belong.

States
All

[sick marsh]

Posted for xqz

Coal, Lime and Crystal mines

Observation: There are not enough Coal, Lime and Crystal mines in the FF area's for the entire state

Consequence: It can cause issues in state, because everyone wants to gather enough resources from the mines and whales will kick others from the mines to get a spot because there isn't enough spots for everyone

Suggested Solution: - Add more Coal, Lime and Crystal mines of all levels in the FF area's like the amount there is in the capital area so there is enough for everyone

State number: All

Trucks

Observation: Players keep getting attacked by stronger players and have hardly any chance on getting behemoth crates etc.

Consequence: Weaker players have hardly any chance on getting good rewards from trucks

Suggested Solution: Put a cap on either the power level or HQ level so weaker players have a chance on good rewards

State number: All

[cursive chasm]

Observation

Changes to the daily missions, with new requirements of buying a bundle, upgrading Behemoths and Aircrafts, not to mention encouraging people to raid Deployments (& causing daily drama) are very free player unfriendly.

Consequences

Drama from people raiding other clan deployments is just not needed and causes unnecessary friction, plus the only chance any free player has to do well in Survival of the Fittest/SvS Prep by stockpiling things means their chances are reduced now (if not cleared daily mission for free).

Solution

Revisit and increase the daily points earned for troop training, doing daily Intel, etc so we don't have to do more chores. The game is tiring and taxing enough as it is, without forcing us to do more. And remove the raid deployments requirement. It's a war game and states in war makes more money whilst purging free players, subsequently killing the states over time. Deployments are minor rewards and raiding them gets minor items too but I don't think we want 100 mini dramas a day because this person raided their deployment, etc, etc, etc, zzzz.

EraZor 216

[deep slate]

Posting on behalf of Lynne

Observation:
You can not do research or troop training if you are upgrading your buildings

Consequence:
Some of the upgrades can take several days or even weeks to finish upgrading and in that time we are losing out on increasing our troops and research

Suggested Solution:
Make it so we can do both at the same time (upgrading and researching/troops)

State Number
All

[cosmic meteor]

Observation:

The recent change to the in-game ticketing system in State of Survival has removed the option for the hidden menu where individual requests could be submitted. As a result, players can no longer make game-relevant individual requests regarding their personal game experience unless they are high-paying players with GM privileges.

Consequences:

This change disproportionately affects free-to-play gamers by preventing them from addressing personal game issues or making specific requests. Without access to the hidden menu, these players are unable to resolve issues or request changes that are crucial to their gameplay experience. This creates a sense of discrimination against non-paying or low-paying players, potentially leading to frustration, a diminished game experience, and a feeling of unfairness within the community.

Suggested Solution:

Reintroduce the hidden menu or a similar feature that allows all players, regardless of their spending level, to submit individual requests related to their personal game experience. Ensuring that every player has equal access to customer support will help maintain a fair and inclusive gaming environment, improve player satisfaction, and prevent any potential feelings of discrimination within the community. Additionally, consider implementing a tiered support system where all players have basic access to support, with additional perks for high-paying players, rather than restricting crucial features based on payment level.

State Number: all

(submitted on behalf of User @tight plume)

[frosty ridge]

Observation:
This is the worst matching that I have ever seen in POW. Stacking multiple extremely strong players against joiners. We don't have enough bombs to take buildings because of the cool down on them.

Consequences
I'm losing stars trying to play which means I'm losing valuable rewards.

Suggested Solution
Idk. Not a dev. I was literally going to not uninstall until the end of the week because POW is open but it's literally pointless with this awful matching ✌🏼

State number: 1035
Chief ID: 115727783

[stable snow]

Posted on behalf of buroo

Consequence: This issue defeats the purpose of "claim all" button and forces players to keep clicking to claim missions multiple times anyway.

Suggested solution: 
- fix the new "claim all" feature so it take sonly one click to claim all daily missions 

State: 
All states```

[jade rose]

Observation:
Restrict Whale teams to play with randoms in POW. Or at least proper matchmake them.
When we met this 80-90 level whales team we can't do anything with our 30-60 collection level team. All we can do it just wait another 10 minutes to skip the match. I don't know if whales like to "play" like this. But regular players are annoyed a lot.

Consequences
People loosing interest to play POW matchmaking and just leave it

Suggested Solution
Make it so that teams can only play against teams. Exclude this shameful matchmaking of whales against those who are literally hundreds of times weaker

[jade jungle]

Observation:
50 Skin Tickets were added to Nanami Sticker crate we'll get in pow

Consequences:
we feel mocked, 50 Skin Tickets aren't worth anything

Suggested Solution:
replace with pearls and add all other old Sticker (Lucky, Maddie, Rusty..)

Observation:
the x2 x4 in bundles for top up were removed again after months

Consequences:
we feel forced to overspend again to reach higher rewards or spend even less knowing we won't get far anyway

Suggested Solution:
bring the x2 x4 back

[stable snow]

Posted on behalf of Mr. Crazy

Consequence: It is very disruptive for the players who are talking in the alliance chat during the event. The notifications are practically spamming the chat.

Suggested solution: 
- remove reward notifications from alliance dance event in the alliance chat

State: 
All states```

[bleak sun]

Observation:
Players feel like they aren't listened to.

Consequence:
When feedbacks are ignored or neglected, players feel like their concerns and suggestions don't matter, and they are no longer interested in submitting feedback.

Suggested Solution:
Spend more time fixing the issues players have provided feedback on instead of releasing features like pets. Listen to our feedback!

State number:
All

[thick arrow]

Observation: Grouping in Apex Clash makes no sense at all. We literally have people with 10x the power in the same group. What is the point of making these groups in the first place. Also the preferred times were not regarded at all., So what is the point of choosing a time?

Consequence: Once again unfair matching to frustrated players even more and feel defeated.

Suggested solution: actually make matching fair.

State: 916

[twin iris]

Observation:
Number of marches seem to feel less, with respect to number of heroes that are available to lead marches or troops that player builds.
Player can have only max 6 marches which feel insufficient when doing dailies, intels, fiend rallies, gathering.

Consequence:
It takes a lot of time to do dailies. If you have a limited time to spend in the game everyday, more marches would come handy. So you can do your trap and do intels in the side or may be do a bit of gatherings

Suggested Solution:
These may get triggered by activating a skill:

• Give 2 more marches only for intels or PVE things
• OR give 2 more marches which can be used only for gathering

[low sky]

Observation:
Apex Clash 0300 match had terrible lagging and freezing of screen.
Consequences:
Game play was affected, the entire map was unable to be used, let alone viewed. Game would freeze, effectively blocking a player from movement, using buffs, etc.
Solution: Determine the cause of this lag and freezing and fix it. Test the game play with the actual number of people playing before releasing it.

[jade jungle]

Observation:
Statue effect disappears everytime we upgrade certain statues even those without an effect

Consequences:
we have to set it again all the time

Suggested Solution:
if set it should stick, no upgrade should change the setting

[rain coral]

Observation:
Instant recall feature needs revision

Consequences:
Since we are getting more and more intel after every update, it's becoming annoying to wait for marches to return to send them out again. also AD is limiting us to only 3 marches in buildings, which is very annoying and impairs overall gameplay of that event. same goes for CC/SVS where marches travel very slow.

Suggested Solution:
Instant recall should not be dependant on war talents anymore and instead of very long cooldown timer, we should get ceartain amount of instant recalls daily, first one being free, while the rest would cost ceartain amount of biocaps. Example: 5 instant recalls daily, first one is free, next is 1000 biocaps, then 2000 biocaps, then 4000 biocaps, then 8000 biocaps.

[grave fiber]

Observation:
Re-mining feature introduced unfairly allows those that unlock it first to permanently “claim” high level mines unless someone chooses to attack them. It also does not make it obvious they are mining - leading to more grievances.

Consequences:
Further purposeful and unnecessary antagonisation caused between state members by developers due to their refusal to add more level 9 mines. Leads to more frustrated players hitting each other off mines > causes further state problems > leads to further players quitting due to a toxic state and game environment.

Suggested Solution:
Increase the number of level 7-9 mines (by about 10x!)

[odd pivot]

Observation:
Older states have a lot of unusable hero fragments in their backpacks. Who needs 8k Eva frags?

Consequences:
Pointless waste of rss. Heavy backpack in the apocalypse can lead to a quicker death, gotta be able to run faster than the guy next to ya!

Suggested Solution:
Allow older hero frags to be used and or converted in some way. But not for crap, something actually useable.

[vital pagoda]

Observation:
The Plague Zone event is scheduled for removal starting Friday and that jane and maddie fragments will be available in the alliance store, Concerns have been made regarding the impact on honor coins gain as one of the sources of honor coins was completing a Plague zone, also the prices of the legendary fragments and Sarge / Becca are considered too high in the alliance store

Consequences:

• The removal of Plague Zone will result in a loss of source of honor coins, which may affect players ability to buy items and fragments in the alliance store

• the increase of purchasing fragments with honor could make it difficult for players to afford items, particularly if the honor gains are not adjusted or compensated in other events

Suggested Solution:

• adjust existing events to compensate for the loss of honor previously gained from the plague zone

• Reevaluate the prices of Sarge and Becca and legendary fragments in the alliance store to ensure they are reasonable and accessible, also ensure to do the same with Maddie and Jane fragments before being added into the store

State: ALL

[noble cradle]

Observation:
There are pop ups over buildings and train etc that lead to bundles to buy.

Consequence:
People get annoyed by them, they pop up way too often.

Suggested Solution:
Stop putting pop ups over buildings or limit the the amount of times it pops up if at all.

State number
All states

[molten sigil]

Observation:
The game is playing very laggy, there are frequent lockups while trying to do basic things, freezing, crashes. This is getting worse with every addition you have been making over the last months.

Consequences:
Many parts of the game require the player to do things quickly, and it is getting increasingly difficult to do so because the client just does not respond appropriately. Even doing daily events, which are already too many....is taking longer and longer just because of the slow speed you have to play at.

Suggested Solution:
Optimise the clients, remove unnecessary events, find ways of reducing the load on the servers, and reducing the strain on the clients.

[cosmic meteor]

Observation:
Recent updates have been increasing in size without delivering noticeable improvements in performance or resolving existing bugs. Instead, the game’s performance appears to be declining across all devices, with more frequent bugs emerging. A particularly frustrating issue is the varying and often large download sizes required on different devices despite running the same update version (e.g., 600 MB on Android tablets versus 3.4 GB and 4.1 GB on two different iPhones). In some instances, users have to download over 2 GB of data, even though the app already takes up more than 15 GB of storage.

Consequence:
The escalating update sizes and the corresponding drop in performance are causing significant frustration. The game frequently running in slow motion severely detracts from the overall enjoyment. Additionally, the excessive memory and data consumption is problematic, especially for those relying on mobile data or using devices with limited storage. These issues are negatively affecting player motivation and could result in players abandoning the game altogether.

Suggested Solution:
There is an urgent need to optimize the update process. Ensuring that update sizes are consistent and as minimal as possible across all devices is crucial. Moreover, updates should focus on delivering real performance enhancements and fixing bugs rather than further degrading the gaming experience. Transparent communication about update sizes and better optimization of the download process to reduce unnecessary data use would also be beneficial.

State Number: All states

(Submitted for users @obsidian charm and @kind kettle)

[twin iris]

Observation:
Number of Level 9 are less and the mining slots in Level 8 and 9 mines are too less.

Consequence:
As most of the state do not condone attacking mines which are occupied, Players have no resort but to wait for mines to be freed up but since now there is a MIGO skill to immidiatelly reoccupy a mine is available, players may not even get a chance. Evantually, player has to look for a spot in the mines which are few levels below.

Suggested Solution:

1. Increase numbers of Level 8, 9 mines.
2. Increase the slots within mines.

[fervent perch]

Observation:
I don't appreciate random times for Event. I don't participate at 1200utc yet I am forced to choose this time because you force 3 times for events which most people are unavaible for. Match up still horrible so this didn't Eliminate any issues other than instant disqualification because people work!

Consequence:
People are spending money, real money on this game and can't even play when they want because you have forced player to be online all day and night. Its not realistic.

Suggested Solution:

• Stop random event times immediately, its not working and its killing the game

Posted from bug report on behalf of: KrissXKross

[uncut cliff]

Observation: Sometimes people like to rearrange their island, but it takes forever to individually hide every decoration and delete every road and palm tree. (You can't even select stretches of road like you can in your settlement!) It's exhausting and obnoxious.

Consequence: Less satisfaction with islands and decorations. More exasperation.

Solution: Add a 'Clear Island' button! It would hide all decorations, and optionally also remove all palm trees, roads, etc. A fresh, new island to rearrange and decorate!! It'd be so much more fun!

[vital pagoda]

posted on liannin behalf

OBSERVATION:

Various portions of the game along with development decisions have created an unstable and unsatisfying experience.

Game Mechanics have been broken into smaller portions, which have allowed for over monetization on the part of the developer team, and overcomplicated and often faulty battle/game experiences for players.

Odds-based mechanics often have ambiguous displays wherein the odds shown are not entirely accurate. Additionally, the expanding use of these mechanics have resulted in boredom, in addition to dissatisfaction with each feature which utilizes them.

Seasonal scheduling is viewed as oppressive and constricting, specifically as more and more states are skipped for generations as well as receiving features earlier than their older state counterparts. Hero release schedules, seasonal world events, collaborative efforts, and festival events are now becoming a mass of eventing, which is not enjoyable for the player. Even spenders may find the pressure to continually open their wallets difficult.

Collaborative events have no relevance to the plotline. Instead, efforts like Pac Rim, TMNT, and even Joker have further drawn the player out of the State of Survival “universe". As a result, these collab events generate continually less revenue, which causes the developers at FunPlus to opt for other purchase options which may be even less satisfactory.

Communications is lacking. Developer Chats which were rewarded for Camp Cafe have largely not been scheduled, dating back to the very first event. One of the chief complaints of the player community is a lack of communication, and yet when players are awarded an opportunity, the developers do not follow through. It's also said the developers don't regard our feedback as valued, as decisions are often made which don't represent the majority will of the players insofar as anyone can see in various platforms communities.

Maintenance and game size are also major issues, as our servers are unmaintained, more new states open continually, and the developers push more resource-demanding updates at players. At the time of writing this, the game sits at 15.04gb for me, which is unheard of for a mobile game.

CONSEQUENCE:

Simply, players continue to negatively affect FunPlus’s company profile and revenue, to ensure FP is not only viewed as a high-risk partnership with revenue dipping toward red, but also known to potential players as a bad-faith developer unworthy of an investment of either time or money.

SOLUTION:

Stop choosing to overcomplicate the game by adding this mechanic or altering that one.

Reduce the reliance on things like Gacha and RNG, or improve their functionality for a more enjoyable player experience.

Consider altering the events schedule, with less focus on consistent festivals (which used to be something more rare and enjoyable) and more focus on giving players the time to invest in what is being released.

Reconsider relying on collaborative efforts to drive engagement, being in new players, and supplement revenue - instead focus on the quality of the collaboration as well as ensuring it is game relevant to keep the player immersion intact for more positive engagement.

Schedule your chats; there are a lot of players, self included, waiting on them, who would enjoy a chance to discuss these ideas as promised. Take the time to have your representatives reach out to players who have innovative ideas, and ensure that communications from representatives is clear, concise, and informative.

A game so large cannot be played on many mass-market devices, and even causes problems on some computers. Reducing the amount of events and features being pushed into the game, as well as cleaning up the backend code, would help immensely.

State:
180/any

[scarlet osprey]

Observation: now not only resource tiles but also strategic deployment tiles can pop up within the hive’s territory, particularly in the spots where settlements were before porting out to participate in events such as Alliance Duels, Capital Clash, and SVS.

Consequence: players are unable to return to their original spots inside the hive after participating in events that require you to port to facilities or other states.

Suggested Solution: create a 24x24-tiles safe area with the alliance trap at the center (11 tiles from the trap in all directions) where resources and strategic deployments cannot appear.

States: all states.

[oak nymph]

Observation:
We noticed that FP's recent development plan is in the direction of an in-state warring and drama. Several states has worked hard to achieve a somewhat peaceful existence with focus on big events like SVS. Seems like the company wants a chaotic state to further increase their revenue but this will instead have a negative outcome if players started leaving. Mini events like the Doomsday Express and the Strategic Deployment contributes a very minimal amount to a player's growth but causes a lot of chaos and turmoil within the state, and in case of Strategic Deployment, not only has devs removed the cross-state raids, they made the deployed buildings even more visible and tempting further increasing annoyance and aggravating tensions.

Consequence:
Instead of focusing on growth and events, players are now distracted by the complaints over this silly mini events. Increases tension within state, which eventually leads to fights and in the long run would cause players to get tired of it all and leave the game entirely. An already declining player base do not help Funplus revenue at all.

Solution:
Total removal of this silly mini events specially the Strategic Deployments or open up the cross-state raids just like when it was first launched and remove the annoying visible icons on the deployed buildings.
The game needs OPTIMAZATION not maximization of the players patience.

States:
All

[vital pagoda]

Observation:
Behemoth institute Intro Animation, recently the intro animation for the Behemoth when entering the institute plays every time, and there is no option to disable it, This issue has probably begun around the time the companion behemoth MK0 was introduced

Consequences:
the repeated animation is disruptive to the gameplay experience and immersion, The need to manually skip the animation every time is inconvenient, a similar issue is happening in troop buildings, after every patch update, the default selection of troop tiers resets to the lowest level which can result in training lower tier troops

Suggested Solution:
address the issue with troop buildings by preventing the default troop tier selection after patches, and introduce an option to disable the intro animation of the Behemoth, This would allow players to bypass the animation and save time. Also consider applying a similar option for other future features/events to enhance overall quality of the gameplay experience

State:
ALL

[drifting wyvern]

Observation:
 A stamina/march speed buff hero has not been added since travis. There are so many new stamina required events and things to do to participate

Consequences:
I have to use bios all the time and I would much rather use my bios on better items

Suggested Solution:
Since so many res heros are now obsolete,  add stamina and march speed buff to their skills so we can have a use for them again! Then we don't feel as much like we spend on these heros just to unlock res that will be completely useless. We have 4 or 5 that are completely unusable with the new hero system! 

[drifting wyvern]

Observation:
The lime to coal requirement is completely unbalanced. You can't get a level 9 coal mine but all the level 9 lime are free! Why is it so unbalanced. 

Consequences:
Only a small handful of players can get a level 9 mine and because they never need to get lime, other players never get a chance to mine coal from 9s and it is already impossible to get enough coal to finish the buildings as it is.

Suggested Solution:
Reduce the amount of coal and increase the lime a bit to balance it out AND ADD MORE LEVEL 9 MINES!

[thick arrow]

Observarion: Something seems different with POW matching. The last few seasons I've always had a win rate ratio of about 55%-60%, now it is more like 10%-20%. This is not just a problem with facing set whale teams but also RANDOM matching.

Consequence: Once of my favorite events has become frustrating again.

Suggested solution: Make matching more fair so that both sides are more balanced in power.

State: 916

[shy oak]

Observarion: Not enough Level 9 coal mines!

Consequence: Only a small amount of players make progress

Suggested solution: Just increase number of spots in the mines by a lot!

[undone lynx]

Observation: 
While searching for a match in Path of Water event, players often have to wait for several minutes because other players do not confirm participation and failed to enter.

Consequence: 
When this happens several times in a row, players, who are trying to find a matching in PoW, begin to feel irritated and lose the desire to participate in the event. 

Suggested Solution: 
Add a penalty system: for example, if a player does not confirm participation 3 times in a row, give him a 5-minute timeout so that other players can find a team and participate in the event.

State number
All states```

[soft badger]

Observation: Betting in the Apex tournament was not made clear that it was based on the overall results of a match.

Consequences: A lot of players thought it was based on personal performance and lost bets

Suggested solution: Next time specify a little more

[twin iris]

Observation:
Stat-bands are very uneven in Gen3 tempests.

• Non-troop stats have not evolved much and only the lower-limit is increased.
• Troop stat band is too big, greatly increasing chances of getting purple stats
• 16 stats are picked from in Gen3 compared to 12 in Gen1, making the result far more random

Consequence:

• There is no greater aspiration to switch from G1 to G3 for Hero Final Damage or Behemoth Damage.
• Far too many purples are being hit, compaared to how it was with G1
• Results are far more random, even Stat-correction serum is meaningless.
• Switch from stats applying to all troop-types to specific troop-types, has some negative results. Player would like 15% of. troop lethality over 40% of Rider troops lethality.

Suggested Changes:

• Increase the uppee limit for non-troop stats
• Give players choice to exclude certain sttas
  -bring in all Troop-type stats.

[woven basalt]

Observation:
The game Launcher have a limit of having save 4 Accounts and have a limit of opening 3 at the same time.
Consequence
This limit the experience have when playing the game, because most players have a Main Account, but players should be able to create Accounts on other states under the same Account without disconnecting from the main.
Suggested Changes:
Increase the number of Accounts a player can save and open at the same time.

[west dust]

Observation:
@devs you all ruined the game for majority of your own players that joined this game for fun and having fun. u made this game a simple gambling game for the sake of player's money. you ruined everything for many many people that joined this game ln the most difficult time of their life time and betrayed their trust on many things... you're not listening to players, you don't care about players
Consequence:
weaker players can't join SVS rallies cuz they'll fail the rally, they can't join AD rallies cuz they'll also fail the rallies. it's been a while since any of us F2P had fun in game, the gap between us and whales are no longer a gap but a huge and deep Fault and you're making it worst each updates.
Suggested:
I have no suggestion cuz u don't care, u can ask about suggestion from those minority u actually care or pretend to care

[undone lynx]

Observation: 
Effortless Progress is an event (feature) that many players enjoy, but It's been a long time, and Behemoth MK II (and many other features that have appeared in the game for a long time) hasn't been added to Effortless Progress. 

Consequence: 
Many players have been asking for a Behemoth MK II to be added to the event for a long time, but their feedback has not been heard, which is why players feel disappointed. Players are not having any opportunity to close the power gap, that exists in the game. 

Suggested Solution: 
Add Behemoth MK II, Aircraft III and Formation System to Effortless Progress.  
Add Polymerized Plasma to Building Construction. 

State number
All states```

[trim basalt]

Observation
The price you pay to get wings on the boost store cost too much for them to only be 30 day use wings.

Consequences
Players spend hundreds of diamonds/dollars to purchase wings in the boost store and they only last 30 days when its already super expensive to get permanent wings in any event. Low spending people suffer for this and cannot compete in the game against pay to play people.

Solutions
lower the price even more but make them permanent wings so that us people who don't spend a lot of money besides on special things can keep up with the pay to play people.

States
All

[worn vapor]

Posted on behalf of Hawk

Observation:
Since the latest patch, one can no longer use multiple resources stored on the backpack to replenish the
settlement resources used for building as well as training troops. Pre-patch, we could either use one or
multiple (10000, I believe it was).

Consequences:
Now we have to hammer our fingers on our devices to use multiple,
which is a massive step back as well as a huge inconvenience.

Solutions:
Please return to the previous way to use multiple resources stored in backpack and once.

States
All

[marble flume]

Observation: 
 [Pacific Rim: Build your Jaeger has no opportunity for F2P to obtain even 1 of the Jaeger skins.]

Consequence: 
[Once again F2P and low spenders are ignored in favor of mid level spenders and whales, adding to the widening gap between the two, and causing discouragement,  frustration, and a general anger towards the game leading to players wanting to just quit. If too many joiners quit, your whales will not have anything to do and get bored. Hence, you will make less money by trying to alienate or eliminate F2P and low spenders.]

Possible Suggested Solutions: 
[1. Stop being greedy.
2. Start providing equal opportunity for F2P / low spenders and stop discriminating against those players.]

State number
[All states]```

[manic glacier]

Observation:

Survivor Royale: Apex Clash is worst than PoW Summit, That Barricade still a problematic until now

Consequence:

That disavantage people to run or survive and ended up trapped inside on building and get attacked and get lost in that building

Suggested Solution

• Add cooldown like 3 seconds or longer after battle or restricted Barricade button during battle (In Attack text like example) to avoid any incident that done by random players or trolls in SR: Apex Clash

• Reduce Barricade Duration from 30s to 15s and Restricted using it during warfare stage (In Battle text and add cooldown like 3 seconds before next battle

State:
All

[vital pagoda]

Observation:
The new building for the pet system has caused space issues in the base and players are frustrated with the constant need for new buildings

Consequences:
Limited space is making the base cluttered and there is no place to build these new buildings

Suggested Solution:
Integrate new features into existing buildings or in the shortcut icon and allow demolition of the un useful ones like the broadcast building to free up space

State:
ALL

[ebon pumice]

Observation: These pets look weak. And distinctly lack customisation options to make a buyer stand out.

Consequence: Feel that developers could do so much more with such a system..

Suggested solution:

What we need is a tiering of pets, till p15 for now, add plasma levels to each pet and then have a tier of them alongside till t12, t13 pending enough advancements.

Then the pets do not have any shelters. We need a shelter so they can live properly. That calls for kennel, aviary, sanctuary skins.

Apocalypse might cause some to go rabid or raving mad too with all the zombie infections, additional research is needed - diversify each pet into berserker or control class with serum - offshoot of trying to control the diseased of course.

And I notice we have a distinct lack of leashes, petfood dish, clothing etc? lazy developers forgot to include accessories as a purchasable? 1% stat increment per accessory please pronto.

Additionally, with so many humans around fighting the zombies, pets might get lost in the crowd, where are the animal tags ? We need to know which of the dogs and eagles running around are ours. Let's say 200% stat for each tag.

And lastly, no taxidermy? Tut Tut. Such opportunities lost. A release should be accompanied by having an option to stuff the pet and hang the remnants on a wall. 10k$ buy in. Cuz pets are special.

[rose field]

Posted on behalf of Hikaru

Observation:

• "The upload and review profile picture is taking too much and need a couple of tries to it work to upload the pic, open bug report but don't help because nothing is done about this after 6d of review and all the reports"

Consequence:

• Is frustrating for players can't change picture when they want

Suggestion:

• Fix the problem affecting this and add a info saying it failed

State:

• All

[vital pagoda]

Let's remember that this channel is only to post reports feedback, for discussing them, we can head up to this channel #📋︱feedback-discussion

[junior matrix]

Observation:
FF puts all three registered buildings at the same time, a second time in a row.
Also, rewards are out of date for an older state.

Consequence:
Not all our members have a chance to get participation rewards again. Fighting for three buildings at the same time is also stressful.

Suggestion:
Instead of planning to drop FF completely, put some effort in to improve it.

State:
1277

[rough raptor]

Observation:

Players losing turns to play Putrid Tide because there won't come monsters and the players can't play the game.

Consequence: Players lose turns without having the chance to even play the game. They lose the turn and won't get any points / rewards either.
Suggested Solution:

Suggested solution : Or just give back the turn if there aren't any points scored (because the game didn't work).

[deft hazel]

Observation:
APEX Elimination was an absolute farce. Players (like myself) have not played in any of our 3 days/attempts because we were forced into a time we didn’t want/pick (03:00!!!). Absolute waste of time

Consequence:
Players disengaged from the event altogether. Waste of time when people can’t physically play the event as we are forced to play at times we can’t due to timezones. The game continues to force us to pick 3 times across a wide range of times, when we generally can only commit to 2. Sometimes we don’t even get a time we selected from our 3. It is highly disengaging when we can’t play, there why would we spend when we can’t even enjoy the events?

Suggestion:
Give compensation to players that have been unable to play to the times they wanted. Simple database in your system can pull out all players times selected, anyone that was not put into their 1st/2nd time or didn’t even play at all should be clearly visible. Basic stuff. Give compensation to these. Then watch the whales cry too whilst you’re at it 👍

State:
All

[junior matrix]

Observation:
The currently running IP survey is messed up a bit (at least the German version).
In one question you ask for favorite characters from Warhammer while characters from Gears of War are shown. A couple of questions at the end state to choose up to 2 options while the first click on an option automatically loads the next question.

Consequence:
You won't get representative data with a survey that is messed up like that. Moreover, players may feel like you don't actually care about their opinion if you can't get a simple survey right.

Suggested Solution:
Seriously, hire more staff, your team seems to be overworked and at its limit.
Hire someone for QA before releasing anything.

[orchid abyss]

Observation:
Putrid Tide Event
Aiming mechanism doesn't move smoothly, gets locked up and for those playing on phone cause finger to block to see what you're aiming it

Consequences:
Loss of points, time to successfully play

Suggested Solution:
Aiming mechanics should run smoothly, having only to touch the side of it to not block what you're aiming at

[marble flume]

Observation: 
 [New Pets: Another event that requires stamina, when stamina is already in short supply. FP ignoring players as usual to force the consumption of biocaps to in turn force spending to get enough biocaps to do dailies and events. ]

Consequence: 
[Players are getting angry, ready to say they are done and quit. We keep telling FP no more stamina consumption events, slow down on new releases, quit overwhelming us, stop being greedy, yet here is another event blatantly ignoring players.]

Possible Suggested Solutions: 
[1. Remove the need to use stamina all together. Or offer more free stamina with automatic collection for those of us who have a life outside of SOS.
2. Start listening to your players.]

State number
[All states]```

[lucid mulch]

Consequences: the player is losing interest in the game and feels that many others will as well. 

Suggested Solution: As a solution, the player feels the game should move in a direction that further supports a zombie Apocalypse style game. ```

[hexed girder]

Consequences: alliances and players can’t plan and very often a lot of players can’t make it leaving alliances short of players and players are losing interest in registering

Suggested Solution: Go back to letting alliances choose their own times for Reservoir Raid. ```

[worn vapor]

Posted on behalf of Fist of Fury

Observation:
Pet-System: I released my dog thinking it would recycle into parts that I could use to build a new one with the
big pack I got. Now it’s not letting me do anything

Consequences:
Unable to create new pet

Solutions:
allow pets to be recycled, so we can use items to make new pets.

States
All

[sick marsh]

Posted for bikini

Elimination task in intell

Observation: Elimination task isn't showing up in intell unless you do the "quick help" or normal intell

Consequence: Players are having to use stamina they normally wouldn't because they won't get the tasks they want to do otherwise

Suggested Solution: Show all intell tasks so players can do the tasks they want to do and leave the rest

State number: All

[molten warren]

Observation:
Pet rescue costs 10 stamina.

Consequences:
Players don't have enough stamina for intel, extra intel of migo, intel help, troop drill, dino intel, dreadbeasts, fiends and pet rescue.

Solution:
Reduce pet rescue costs to 5 stamina like you did with intel help.
Or give us more stamina. This has been suggested very often. There are different ways to do this. More stamina in the three daily crates, higher stamina regeneration rate and a higher max stamina, stamina to find via intel, invcrease Travis' stamina reduction skill, ...

State number: All that are older than a few weeks.

[muted crescent]

Observation:
Lucky cards

Consequence:
Rewards in lucky cards are outdated and some useless like Rss crates or hero gear.
Theres only small variety of what to pick as main price in lucky cards.

Suggested Solution:

• Remove rss crates and hero gear and add stamina crates instead.
• Add to current main rewards Poly and Behemoth crates

State number
All states

Observation:
Build your Jaeger

Consequence:
Theres no daily chance for f2p.

Suggested Solution:
Add at least one free build chance for players

State number
All states

Observation:
Outdated blast shelter, not useful

Consequence:
Blast shelter is not even a bit helpful for people who got millions of troops and 6 marches is not enough to keep all troops out of settlement when its needed.

Suggested Solution:
Make blast shelter capacity bigger, its way too low to even keep this building in settlement, or at least let us get rid of this building.

State number
All states

Observation:
Gear spin

Consequence:
Theres no free chance in gear spin for players

Suggested Solution:
Add 1 free chance in gear spin per day

State number
All states

[twin iris]

Observation:
Path of Water runs for 14hrs in a day. Which is quite less for players to enjoy. Asian players have shorter timeslot avilable with respect to their awake times, compared to US players.

Consequence:
Since there are other events AND real life work which keep players occupied, player cannot play a lot on weekdays.
On weekends, players may able to find little pockets of time here and there, only to be disappointed by PoW not running at those times.

Suggested Solution:

• Run PoW for minimum 18 hrs on weekends
• For Asian players, stretch 2-6 UTC, to 2-8

[median path]

Observation:
Difficulty in completing daily Tasks

Consequences:
People are feeling is difficult to complete daily tasks as many new things are added mostly of which a purchase is needed to upgrade like an example of Air craft parts. It is sometimes impossible for all the daily reward points

Suggested Solution:

• Adjust the daily tasks mission to make them more accessible for players

[manic atlas]

Observation:
Instructions for new pets are repeated too many times.

Consequence:
Repeating new instructions for pets multiple times is annoying for all players. When you visit an ally's house to provide support, you will be returned to your base and given a new set of instructions to your pet. It repeats multiple times, for each time you exit the game and return to it later. Players only need the tutorial once, or sometimes they ignore it. But when repeated in large numbers, it causes more trouble for this game.

Suggestion:
Please fix/remove this new pet tutorial repeat action. It is not beneficial for the players.

State:
All

[shy oak]

Observarion: Not enough Level 9 coal mines!

Consequence: Only a small amount of players make progress

Suggested solution: Just increase number of spots in the mines by a lot!

[thorn storm]

Observation:
Players can't get points in Alliance Throwdown for listing Nanomaterials & Tempest Legendary fragments after last game update. This option was available for everyone for many months and helped players to reach 25k points solo in event.

Consequences:
With crazy number of events players will stop playing Alliance Throwdown as it costs too much now, and without option to listing Nanomaterials & Tempest Arms Legendary fragments Alliance Throdown doesn't make any sense for 99% of players in game.

Solution:
Please fix this asap and return back points from listing materials for Alliance Throwdown.

State number: All states.

[primal yacht]

Posted on behalf of shadowlord2067

Observation:
Rewards given from pet friendship level up are irrelevant for old states.

Consequences:
High cost of getting said materials to progress the relationship leads to lame rewards with no actual benefits 

Solution:
Change the rewards into more limitless suitable items like legendary fragments and potions, and in addition add more stat improvements

State number:
All states in the limitless generations

[noble cradle]

**Observation:**
The "Springs Caress" frame is not upgradable in tier

**Consequence:**
You cannot raise the tier on the frame so if you have more than one of them they just take up room in your backpack.  

**Suggested solution:**
Make tiers available for this frame, so we can raise it.  

State # All states```

[warm sedge]

Posting on behalf of fahad 1

Observation
Matchmaking after state merge is too high

Consequence

cause many spender player to quit and give them account to anyone well maintain them account & more will quitting

Suggested solution
Make matchmaking fair

State
865

[velvet totem]

Observation
The rewards for pinball is not much of variety and too costly.

Consequence

Does not appease to spend on this event or play with such low reward options and high cost..

Suggested solution
Add more variety of rewards and reduce the cost of the items

State
285 & All

[muted crescent]

Observation:
Chief EXP

Consequence:
Our backpacks are spammed with Chief EXP

Suggested Solution:
Allow us to exchange chief EXP for VIP points or stamina or bios or something useful. Give chief EXP some purpose.

State number
All states

Observation:
Daily rewards

Consequence:
Chief XP, Epic and legendary hero badge, Epic search map, Legendary skill book are useless for many players.

Suggested Solution:
Remove them and add more healing speeds, vehicle parts, more plasma, biocaps and crystal splinters

State number
All states

Observation:
Candlelight dinner low rewards

Consequence:
After using 200 cooking material on one recept we get an ultra rare result what got 3 skin tickets as reward what is not enough.

Suggested Solution:
Change ultra rare food reward from 3 skin tickets to 500 skin tickets

State number
All states

Observation:
Behemoth trials

Consequence:
This even is very time consuming and boring with only little rewards what are not great enough to make players touch this event.

Suggested Solution:

• Add auto play button
• Add crate drops for behemoths while playing behemoth trials

State number
All states

[fast minnow]

Let's remember that this channel is only to post reports feedback, for discussing them, we can head up to this channel #📋︱feedback-discussion

[twin iris]

Observation:
Alliance showdown doesn't show who is the MVP. This is an old event and nobody cares for it because of the outdated rewards but a good spot to see stats.

Consequence:
The only rewarding bit of this event is that if one gets called out MVP but noone knows it, even the person who got it, doesn't know it either.

Suggested solution:

• Call out the name of MVP in the report for the round.
• in Battle video, highlight the MVP.

[sick marsh]

Relocators in RR

Observation: Each time you jump during a match takes up more relocators

Consequence: Players will go through their relocators really quick

Suggested Solution: Make it so jumping costs just 1 relocator

State number: All

Relocators in Alliance Duels

Observation: In Alliance duels you get 3 free ports and after that you have to pay 4000 biocaps each time

Consequence: Players will lose to much biocaps during AD matches while they still have relocators in their backpacks.

Suggested Solution: Let players use their own relocators

State number: All

[twin iris]

Observation:
Formation system tasks feature way too late in SOTF and are missing in SVS prep.

Consequence:
Player is likely to use materials earlier and miss out on points.

Suggested Solution:

• FS tasks should be aligned with Aircraft tasks, Wednesday/Thursday for SOTF.
• Should be added to SVS on the day for Aircraft tasks.

[thick arrow]

Observation: Putrid tide navigation has gotten really bad. The sight target gets stuck and doesn't fire. You can't hold it in one place but have to try to get it unstuck.

Consequence: Game play is significantly reduced.

Solution: Go back to previous settings. it was way smoother.

State: 916

[deft narwhal]

Observation: Ranks for Migo and Joint operations need to be set as a whole rank not the way it currently is.

Consequence: players are feeling robbed and not exactly getting the rewards they deserve.

Solution: fix ranks for joint operations and migo by actual rank not by place.

example of joint operations picture included as an example.

[pallid karma]

Observation:
There is no official information on the upcoming merges but some people already seem to know whom they gonna merge with. How is that possible? Also some people openly say they wanna destroy state groupings - how is that in your benefit for the whole game to merge such people with peaceful, still-spending states?

Consequences:
Players are frustrated, feeling devastated and betrayed and are on the verge to quit the game. A lot of pretty big spenders included. Ultimately, two completely opposing state play-styles being merged together will kill that state and cause people to quit the game rather than spend the time trying to collect transfer tickets.

Suggested Solution:
Listen to your players and give everyone the information at the same time. Stop merging states with completely opposing play styles. Let us vote who we want to merge with.

State: 1010

[muted crescent]

Observation:
Healing in Reservoir Raid

Consequence:
Right now is healing in Reservoir Raid useless, little amount of speedups given in RR is not helping at all and at this point its not even worth to open hospital as every second in RR is counted for great win and cooperation of whole team as for what it can be wasted on little amount of healed troops in RR as using speedups what are not given by RR for free is waste of resources which can be used in events where it is more needed like State vs state.

Suggested Solution:
Add more free speedups and if not used allow players to keep them after RR ends so they will not go to waste and add quick hospital - tap tap button so players can get help and heal troops in RR but only limited amount of troops will be able to return back, not all.

State number
All states

Observation:
Auto Mod in pow

Consequence:
Not everyone likes all events or have time as for what players would love to see Auto Mod in Path of water.

Suggested Solution:
Add Auto Mod to Path of water

State number
All states

Observation:
Outdated rewards for killing infected

Consequence:
For a long time now we recieve outdated rewards for killing infected from lvl1 to lvl 30.

Suggested Solution:
Update rewards up to state age

State number
All states

[noble cradle]

You get only 13 chances you can feed a pet daily. 

Consequences:
If you have more than one pet you cannot feed others and hope to level them all up.  Then their food just takes up space in your back pack. 

Solution:
Allow us to feed all of our pets a certain number of times per day,  or take away the restriction completely cause if we have food for them why shouldn't we be able to feed them?

State number:
All states```

[muted crescent]

Observation:
Material Shortage

Consequence:
Players are forced to waste 50 stamina for 5 crystals and 5 research speedups daily during one week what is waste of stamina considering how precious it is as we dont have much of it.

Suggested Solution:
Count intel infected kills into this event so players will not waste stamina
Instead of research speedups add general speedups
Give us 10 crystals per day instead of 5 crystals

State number
All states

[deft narwhal]

Observation: Ray and Rolex fragments are no longer obtanable.

Consequence: players cant upgrade him to general rank for maximum completion.

Solution: Add conversion of legendary fragments so we can max him out!

[delicate zinc]

Observation: You removed the EXP Upgrade Chips from the Companion crates purchased from the weekly alliance store.

Consequence: As you have not provided a single new source for the Companion Behemoth fragments/EXP/skill items since the disappearance of Companion Intel, we are reliant on those 10 crates per week for everything. This means we cannot upgrade the level of our behemoths, assuming we want to hamstring ourselves for a week to not get frags

Solution: Return the EXP chips. We're not stupid, we know you removed them. It's bad enough that you treat the Companion as the redheaded step-child of the Behemoths, but don't hamstring us when trying to finish an aleady slow process.

[junior matrix]

Observation:
As soon as t11 troops are unlocked, the march configuration screen simply fills the three troop types with only t11 troops from top to bottom in the preselected Quick Select preset in 99% of cases.

Consequence:
This leads to the weakest configuration possible of the three presets. Players have to click on the Behemoth preset to get the strongest configuration of the three presets, even if no Behemoth is present.
Why the game thinks that players want the weakest configuration as default is incomprehensible. It leads to additional stress and sometimes suboptimal configurations in events where time is of essence.

Solution:
Preselect the Behemoth configuration preset as default as soon as t11 troops are unlocked.

[junior matrix]

Observation:
While adding the use all window for resources was an improvement, removing the multiple buttons (×100, ×10000) when opening resources from the top resources bar of the UI wasn't.

Consequence:
Players have to do much more clicks now when doing heavy upgrade/training work, like during throwdown and SVS prep.
Or beforehand they have to awkwardly search for resources in their backpack and play with the slider until the warning message for opening too much doesn't show anymore.
That process was much more streamlined with the multiple buttons before.

Solution:
Bring the multiple buttons (100×, 10000×) back when opening resources via the top resources bar.

[scarlet osprey]

Observation: the developers removed Plague Zones from the maps and had promised that instead they would add Maddie fragments to the Alliance Store. However, and it doesn’t come as a surprise, the developers once again failed to keep their promise and they did not add Maddie fragments to the list of purchasable items from the Alliance Store.

Consequence: players are yet again frustrated because the developers make it harder to level up heroes and fail to keep their promises to players.

Suggested Solution: include Maddie fragments to the list of purchasable items from the alliance store, at a rate of no less than 1 available per day or 7 available per week, and at a reasonable and not extravagant price.

[knotty folio]

Observation:
Minning System unfair!

Consequence:

The mines system is unfair! We already spend money to upgrade the skills tree to upgrade our mine capacity and speed and level to higher levels.. only for us to not have mines available for everyone??? It just results in so many conflicts and fights within the state for no reason!

Suggested Solution:

**It should be automatically available for everyone who unlocked a mine level to have access to it! **
Example: if i have 4 slots of level mine 9… i should automtically have 4 empty lvl9 mines just for me and not having to fight over them since i already spent on research!!!
State number
All states

[twin iris]

Observation:
Gen2 Vehicles aren't so aspirational because 1 part of the skill tied to the Hero style-type(control). For these skills to trigger all heroes should be of Control style.
Most of the players will be using heroes from different gen in their marches for them the skill wont be triggered. The players (typically the whales) who prefers to have all current-gen heroes in their main march, would have only 1 out of 3 gens to properly use these vehicles.

Consequence:

• Gen2s do not appear aspirational for mid-spenders (and whales)
• Because of the tied to Hero-style, Gen2 vehicles do not have versatility

Suggested Solution:
Remove tying withe Hero-style completely.

[lucid mulch]

John wick and an Assassin as new gen heros . 
1) John wick with his pencil, a gun and his Dog as Hunter hero. control heros are burning hero so he is perfect for it . 

2) a Assassin because this is a war game and everyone likes Assassins so it will be great to make this Assassin as infantry hero berserk style . 

3)A sucker punch style female character, as rider hero.

If you make These two heros everyone will buy them to max them, it is everyone's role model. 

Consequences: I would enjoy the game more if such heroes were added. 

Solution: create heroes like the ones requested above. 

State number: 70 ```

[rain coral]

Observation:
Some Android devices are overheating during playing since previous few updates. Too many things are being added without any optimizations. The game is full of lags and glitches, and some events are impossible to play normally anymore.

Consequence:
People are forced to stop playing because it's impossible to play anymore.

Solution:
Stop rolling out updates and find some solution to turn off all the excessive shiny features so gameplay can run smoothly.

[elder sequoia]

Observation:
The amount of transfer tickets available to buy weekly at alliance store isn't satisfying for all players, there are players for who that's not enough. Not everybody spends money ingame and not every person from those who do spends enough to get themself enough tickets in significantly short period of time as of 1-2 migo, for example I need a total of 27 tickets for now based on my current migration score but I bet that by the time I will be able to transfer I gonna need 30 as its even very close to where 27 ends and 30 will start. I currently have 10 on me since I started buying and gathering them

Consequence:

1. There are some players who don't buy stuff for money and are dependable only on freely available sources like me or hardly spend any money on bundles, those players also would like to transfer asap just like whales do all the time, tho whales are mostly known for doing that and transfer most often they still aren't the only players in game who wish to transfer
2. For such player it takes longer to collect all necessary tickets to transfer, the stronger the player is the more tickets they need based on their migration score, each thing such as plasma level/heroes/strenght of behemoths increases that score which over time makes it tougher to collect the needed amount of tickets. Trying to get all necessary tickets in time for the next/upcoming transfer is stressful for such player since they want to transfer to their wished state asap especially if they agreed on that with somebody in that state, the longer this process takes them the more annoying it becomes and the more this player gets frustrated not being able to collect tickets their hoped way
3. Pearl store is another free source for transfer tickets where I think its 200 pearls per ticket, I spend most of my pearls on growth materials like plasma/T12 crystals/behemoth crates/heli crates/etc to build up and save myself enough materials for my growth considering that I don't get anything for money and still want to both enjoy the game growing and have a good impact on my alliance at certain events where best possible strenght is needed. I only end up buying 1-3 tickets there each time the store appears towards the end of its related event if I have any pearls left after buying what I first needed there
4. As seen on my ss I also have decent millions of silver alliance coins, while aiming to transfer the transfer tickets are the best and most valuable thing at alliance store to focus usage of those coins on in my opinion and from my experience. When you have such millions of coins and only 1 available ticket to buy per week then its not good, by the time next week comes and you will be able to buy another ticket the amount of your silver alliance coins will increase by another large bunch if you do trap regularly and end up in top 10 for daily and weekly alliance donations. It would be better and nicer to be able to use more of those coins for tickets each week and not just hold up their large numbers there all the time like a bouncy ball that bounces at the same level each time

Suggested Solution:
Instead of current 1 make 3 or 5 available tickets to buy per week at alliance store, make it easier to build up tickets for players who spend little or no money at game and for who tickets bought for pearls aren't enough either since growth materials and for lucky ones skins take first place there. Give those players a better chance to transfer sooner and closer timely to the time in which rest of players are able to transfer their every wished time, let them buy more transfer tickets at alliance store in shorter period of time, instead of up to 30 weeks (7.5 months -> 2.5 migo, 1 per week) I could end up gathering my tickets in 10 weeks (2.5 months -> almost 1 whole migo, 3 per week) or 6 weeks (1.5 months -> 1/2 of a migo, 5 per week) by just using alliance store as my source in this example (discluding 10 already bought tickets)

State number:
492/All

[tough geyser]

Observation:

The game has increased its prices 6 times in Turkey in the last 3 months.

Consequence:
Although package prices start with 5 dollars in other countries, the minimum income in these countries starts with 2000 dollars. Unfortunately, the minimum wage in Turkey is 500 dollars. That is why the package prices you are trying to make at 5 dollars are too much for Turkey. Players leave the game every day. Turkish rally leaders are leaving the game.As a result, players in these states are experiencing many difficulties.These price increases are very sad for Turkish players. Because we do not have the purchasing power suitable for these prices.

Suggested Solution:

Please reinstate the package prices to be a fair game. It is impossible for us to continue this game like this.It is not possible for people living in Turkey to pay the prices in dollars.

State number
All Turkish players in all states.

[twin iris]

Observation:
Pluton is very hard to spot, in the Bounty Blast event, he gets killed very quickly, leaving the majority of players disappointed.

Consequence:
Bounty Blast event doesn't feel so aspirational, when top prize feels so out of reach.

Suggested Solution:

• Make an announcement in SC or broadcast ticker that Pluton will be arriving in 5 mins.
• Or make his appearances scheduled, like boss for summer games event.
• Give 3 kill rewards every time Pluton appears, not just 1.

[fast minnow]

Observation:
Events offer the possibility to earn pearls, but the store is closed.

Consequence:
When the game features an event where players can earn pearls, they expect the store to be open so they can use them. The store is a valuable resource for obtaining materials needed for upgrades during SOTF or SvS preparation for example. Players become frustrated when they cannot access the store, which can impact their performance during these events.

Suggested Solution:
Keep the pearl store open at all times so players can acquire materials when needed, not just during specific events.

State:
All states ```

[noble cradle]

Observation: That sos doesn't have a Barbie collaboration


Consequences: We do not get to enjoy a Barbie collaboration. 


Solution: Allow a Barbie collaboration with barbie dream homes for HQ.


States 
All```

[runic axle]

Posting on behalf of Kimmy

Observation: The pearls store is Gone ( again ) , i thought it will stay open until SOTF done .. since we need to spend some pearls for sotf points. Too many events in game and its a chore when every events has its unique store.

Consequence: Unable to ultilize pearls especially in the middle of SOTF

Suggestion: Merge pearls store into market stalls so that it will always be available. Can also add seasonal stuff from other events (777, Bounty Blast, Jungle gems etc). Also suggest to recycle unused events items to pearls instead of rss crates

State: ALL

[amber grail]

Observation:
More required buildings get released whilst our HQ space remains the same.

Consequence:
Statues and decorations need to be removed to place these new buildings. Individuality and HQ designs are harder since required buildings for certain functions take the space.

Suggested Solution:

• Increase HQ size to give a little more space right now as well as after the release of 3-4 new required buildings (example: pet companion building).
• Allow to hide buildings and still use their functions (example: migo tasks can be done via event board but not always work without the building)

State Number:
1273, All

[runic axle]

Posting of behalf of rewen

Observation: Special crates removed from Jungle Gems bundle store

Consequence: Players have bought other jungle gems bundles to accumulate for the special crate but it has been removed

Suggestion: bring back special crate!!

State: ALL

[twin iris]

Observation:
Plasma Leakage event has very high redemption pricing for Poly and Crystals. Number of Polys that can be redeemed are very less, only 2.

Consequence:
Since Intels to provide the materiaals are limited, player is restricted to get Plasma, Speedups and RSS only.

Suggested solution:

• Lower the cost of redemption for both Poly and Crystals. Like 10 materials for 1 Poly, 5 materials for 5 Crystals.
• Increase the nb of Polys to higher number than 2

[fair dove]

Observation:
[Rewards center/Effortless progress menu doesn't give clear info about Plasma development]

Consequence:
[Players who see this offer first time, they don't know that there also exists plasma construction that is available in older states, so development could mean both construciton and research. There is no clear sentence stating that discount is only for research at plasma institutue]

Suggested Solution:
[Update discount card, replace word development with research and put hint that describes its true purpose, which excludes construciton]

State number
[1273]```

[willow minnow]

Observations: pacific rims skins very expensive to conplete skin

Consequences: only players with deep pockets can get complete skin creating further gap in power amongst most players

Solution: allow players to exchange high tier fragments for the lower ones to get a complete skin.

Soultion

[modern pine]

Observation:
Trap is too easy and too hard to observe points.

Consequence:
First, the trap is boring and almost everyone gets max points easily.

Second, you can only see scores of the top 10. You can’t even see your own score if you aren’t in top 10. Seeing all scores can help the alliance get everyone to maximize their points and can help people who show up late know how many points they need.

Suggested Solution:

1. Add more reward tiers.
2. Make trap harder
3. Show all scores, not just top 10.
4. Show the user’s score at the bottom next to where their rank is displayed.

State number
All states

[elder sequoia]

Observation:
Full sets from sets section at skins no longer provide the visual effect they used to, where smaller set used to show small circle and bigger set used to show big circle. Those circles were blue, yellow or red as far as my mind still reaches. The effect lasted for 90 days once set was activated, which kinda still applies with the duration after activation but with no visual effect anymore

Consequence:

1. One of the main reasons for which people always have been wanting to obtain a set or get/buy all its necessary skins to eventually have it is the visual effect as a end result of creating and activating that set, this is lately missing after we activate those sets and for at least some players that's not really that satisfying, there was never anything mentioned about removing that visual effect off those sets
2. We can still quite see the related effect on other settlements that surround the settlement which has the set activated, but that's not enough for players who always liked visual effect in form of colourful circles which always satisfied them, seeing them across hives was a magnificent view each time and sometimes it was hard to get your eyes off such hive once you saw this visual effect present there
3. It was easy to state who has such set activated, which person has either small or big circle as a visual effect and what colour each of those circles has, by just looking all around the hive of either your own alliance or some other alliance of your choice, view on hives with that visual effect from sets was breathtaking
4. The sets from KotH have a different and more spectacular visual effect than any other available there set from what I remember seeing when the visual effect was yet present for skin sets at already mentioned section, I aim to get at least 1 of KotH sets since a while now where my main reason was that visual effect I could have around my settlement in wilderness, providing myself and quite my hive unreal and impossible to achieve by most people (you have to be very patient to make this happen and set yourself this as your big goal) result seeing myself then as outstanding and somewhat powerful this way. Lately since that visual effect is no longer available to see I stopped enjoying saving up my coins for the needed skins to make either of those sets, since for bigger set I already have frame and title I only need 24k of coins in total for missing HQ and march skin (8k march skin and 16k HQ skin), tho I am still thriving to get there I no longer see it the same way as I used to, sadly

Suggested Solution:

1. Return that effect to full sets listed in that section of sets, let players enjoy the visual effect of activated skin sets and let alliance hives look cooler again like they used to before you unnecessarily and without any notice have removed the loved by many visual effect. Give satisfaction back to players for who visual effect has always been one of main reasons to get and activate those sets, let those players become motivated again
2. After returning that visual effect leave it untouched and stop once and forever either removing or changing around things we never asked you for, leave us everything that has always been satisfying us in untouched condition

State number:
492/All

[torpid kite]

Observation
Rays seems to give less and less crates each time .
Out of 121 spins imagine getting only 49 crates .

Consequences
Frustrated players, players not getting value for bio cap usage .
F2p feels Unenthusiastic to keep playing , hording and grinding cause all this time on, all this effort and trying just delivers little rewards , out dated rewards Or growth that is so slow that if they forget to bubble or bubble drop for just a few minutes they can be zeroed

Solution
Increase ray spin odds for crates/frags
Let players start being able to max older limitless easily, not just to make them red but all skills maxed
Lower the cost for troll squad frags and airplane parts

States
All

[thick arrow]

Observation: I suddenly hardly make any silver for the weekly store anymore, but I do the same amount of playing.

Consequence: With items like hero capsules being made more expensive again it is now even harder to buy anything in the weekly store. It was one of the few ways f2p players could get some items.

Suggested solution: Increase silver accumulation for weekly store and make items more affordable.

State 916

[jade rose]

Observation: You nerfed Jungle Gem's bundles. No more lootboxes with tickets/statues there.

Consequence: Less items for same price

Suggested solution: Bring them back and stop nerf decent events

State ALL

[jade rose]

Observations: 99% players can't comlete pacific rim skins, but have fragments of it

Consequences: Pacific Rim skins fragments piled in backpack and can't be used

Solution: allow players to exchange Pacific Rim skin fragments on standart Monkey/Dino skin fragments

[sick marsh]

Reposted for Neytiri (Nine)

Observation: Things are piling up in the backpack that can't be recycled

Consequence: Backpack is full with items that can't be used which in addition makes it hard to find the items you need

Suggested Solution: Make exchange event so you can exchange these things into usefull ones

State number: All

Previous post: 25🔼

[deep slate]

Posting on behalf of Dawn Adams:

Observation:

Cannot see pearls bazaar anymore and event was due to run for two more days.

Consequence: Not having the store available when events require them can hinder being able to reach certain goals for tasks and no one is going to want to purchase a bundle if there is no way to redeem them.

Suggested Solution:

Pearls store disappeared. Pls reinstate asap.
You cannot offer bundles with pearls without a place to redeem them.

State number
All

Previous upvotes 4

[flint urchin]

Observation:
Some HQ skin cant be fuse. For example Crazy Carnival HQ skin.

Consequence:
Some player bought Exquisite HQ skin and guess can fuse to Precious HQ skin but cant

Suggestion Solution:
Make all HQ skin that has Exquisite skin can be fuse into Precious skin. All HQ skin including set

State number
All

[sullen badge]

Observation:
Hero search giving old heroes

Consequences:
Some states are already at different Generation hero, those hero will not benefit any players and only stack up in player’s backpack

Suggested solutions:
To update hero search by offering latest Generation heroes according to state age.

Player: HaBe
State: All concerned States

Observation :
Fortress Fights

Consequences:
Small player or a normal player not be able to solo it , this will be safe the bunkers and facilities from being stolen by a toxic player or and idiots from another state In front of their limiting words , isn't it better to increase it? Why someone from another state try to bother you ,so increase power mostly possible to done it with rally

Suggested Solutions:
To increase the overall BP and level of infected and zombies at fortress fights

Player: warriorrs70.
State : all stats wants it

** Upvotes 26 & Downvote 2 **

[jade jungle]

Observation:
putrid tide bug seemingly got fixed only hours before it ends and no message nor compensation was sent out

Consequences
a lot had to miss out on rewards/currency because they struggled doing putrid tide with bug

Suggested Solution
send out compensation for lost rewards

[simple robin]

__Observation: __
For a long time now, we receive outdated rewards for killing infected

Consequence:
It takes a lot of time,effort and stamina crates to complete some events and the rewards are not really that great for killing lvl1 to lvl 30 infected zombies, for our current state age.

__Suggested Solutions: __
Please update the rewards up to state age.

State number:
182 & ALL

__Observation: __
We really enjoy the Lucky Cards,but we would like to have more options there

Consequences:
The current rewards are useful but due to our state age, there are many other items that we need as well.

Suggested Solution:
Please give us more items as options.. The speedups,the plasma cores, the red crystals and the biocaps are ok.But we can also add for example:

• polymer plasma
• certificates of honor
• items for tempest arms,
• items to upgrade mk I and mk II,
• items to upgrade our airplane, helicopter and aircraft
• items to help us upgrade our limitless heroes (current gen).

State Number:
182 and for ALL

[elder sequoia]

Observation:
Not enough level 9 tiles around hive and refreshing frequency of them is too low, that's not good for either alliances with many players or with players who frequently gather

Consequence:

1. Often when wanting to either use auto gather or send out marches for gathering there are no full level 9 tiles left around that nobody gathers from, since level 9 provides most rss people choose it very often to build up their rss in numbers or to prevent it from decreasing excessively while training of troops and upgrades cost a lot of rss. Rss is very high on demand especially from fair sources, gathering is one of the best ways and/or sources
2. At alliances with many players or with large gathering frequency its impossible for every player to gather lets say for whole day like myself because sooner or later either player will face a lack of level 9 tiles while needing to gather from them, this is a pretty dissapointing experience for such player as they would rather expect to have as many level 9 rss tiles available to them as possible at every time of need
3. Sometimes there's a bunch of rss tiles around hive that aren't fully cleared and somebody who gathered from those tiles didn't get all they should from them, seeing them around while searching for full tiles is annoying and frustrating. This leads to less newly spawned rss tiles and less people can gather from them, this has bad impact on alliance growth as not every alliance member can satisfy their rss needs due to limited number of full available tiles in their area
4. While there are no available tiles at your wanted level and you still want to use auto gathering or send out your marches to gather you often have to choose tiles with lower level like 7 or 8 instead of your usual 9, lower levels provide less rss which results in slower progress of building up rss numbers and this increases the likely chance of decreasing those numbers while either doing a big upgrade or training high level troops that easily consume our rss, this then means that whatever was put in gathering didn't bring the desired results and player is simply dissapointed then not getting what they try to hardly work on all the time

Suggested Solution:

1. Provide more level 9 rss tiles across state map to let more players gather from them as frequently as they need to and to satisfy their rss needs no matter the moment
2. Increase the frequency at which rss tiles refresh on state map, so that no matter when a particular player would like to either continue or start their gathering again they will always be able to find their wanted tiles straight away
3. If there are any uncleared tiles left in the hive area (which is frequent), remove them and give the left over rss from them to the player who gathered there within less than 1h since their marches left those tiles, give it to them via mail so that no rss available at them gets wasted and so that the player gets all from the tiles they chose to gather from

State number:
492/All

[noble cradle]

Observation:   THROWDOWN HAPPENS FAR TOO OFTEN.

Consequence:  PEOPLE GET BORED DOING THE SAME THING OVER AND OVER, WE NEED A BREAK FROM THROWDOWN.

Suggested Solution:  BREAK IT UP WITH UNDERGROUND OR SOME OTHER EVENT THAT WILL GIVE JUST AS GOOD WINNINGS.

State number
All```

[muted crescent]

Posted for player: Seraph

Observation:

Collab suggestion

Consequence:

Players would like to have collaboration what is closer to theme of the game. As for idea of collab with monsterverse was created and may open a lot of doors for interesting rewards and playtime for players.

Suggested Solution:

1. new behemoth skins in form of Godzilla Mechagodzilla and shimo whose final skill is to become burning Godzilla (base Godzilla only ) and ice breath (shimo only)
2. new hq skins in form of burning Godzilla whose set upon completion will have the thermonuclear pulse aura which can weaken settlements
3. new wings in form of king ghidorah
   And mothra wings
   4). New res heroes ichiro serizawa and Madison Russell

State number
1256 and all states

[night mauve]

Observation:
Raiding deployment and trucks to complete daily activities

Consequences:
First of all, you can't raid deployments from other states, but it's ok to raid trucks from other states. Why is that? The Consequences of raiding your own state causes drama and unrest...and wars between alliances. That's just stupid. What were you thinking by doing that?!

Solution:

1. Don't make it a daily activity.
2. Allow raids of deployments across states, the same as trucks.
   Best solution: Get rid of trucks and deployments! It's just useless activities added to already too much crap in the game. Btw...what happened to all the zombies in this zombie‐killing game???

[copper jewel]

Observation:
Kaiju Crush and Behemoth Trials. Two identical events at the same time, At least 6 mins per round. This is disgusting.

Consequences:
You need a lot of time to do the same thing again, again, again and again so you can get at least something remotely useful.

Suggested Solution:
6 minutes >>> 4 minutes or even 3. And avoid having two of those simultaneously.

[dry acorn]

Observation:
The "quick help" button when your on the screen to do Intel is in the same spot you click "go" when doing your own Intel.

Consequence:
By misclicking,
I've unintentionally done everyones Intel multiple times. I don't have the stamina for that.

Solution:
Please move the button elsewhere on the Intel screen.

[primal yacht]

Observation: 
Jungle gems store items are linited and getting bombs or any other special items is luck based 

Consequence: 
You end up with coins and bios but no use and your only way is to buy bundles or do nothing.

Suggested Solution: 
Refresh store daily (limiting to x pickaxes purchasable which is fine) or do it unlimited. 

State number
All states

[muted crescent]

Observation:
Jungle gems

Consequence:
Claiming every 3 hours rewards is sometimes not possible as players got to sleep, work, study, etc.

Suggested Solution:
Add 3 more hours so it will be 6 hours per claim and as well more rewards or add autoclaim to collect rewards. For example, player can set autoclaim 3 times per day by buying it with biocaps.

State number
628 and all states

[modest dragon]

Observation:
Game lags and crashes even while doing intel.

Consequence:
Game is barely playable.

Suggested solution:
Make it possible to turn on lite mode in game settings. I would love to be in lite mode all the time 😀

State number:
All i suppose.

[elder sequoia]

Observation:
Jungle Gems is gone before Bounty Blast finishes, Jungle Gems event seemed pretty helpful to progress at Bounty Blast if not buying its bundles as it between others included decent amounts of bullets in its level rewards. Its not fair that Jungle Gems is already done and gone while Bounty Blast is still onging, except fair spenders for it nobody is really able to enjoy Bounty Blast til its end now, while Bounty Blast still lasts for 3-4 days good majority of players can do nothing at it

Consequence:
Its impossible for large bunch of players to continue obtaining decent amounts of bullets between other cool rewards that were provided at Jungle Gems, those bullets have been handy for Bounty Blast for non-spenders and low spenders who don't really buy any huge bundles but still appreciate and can enjoy getting loads of bullets

Suggested Solution:
Make both Jungle Gems and Bounty Blast if ever again put together have same duration and be there for each other til the very end, let players have and enjoy every bit of what Jungle Gems has to offer for Bounty Blast to its full, lets them have more fun from Bounty Blast in that way

State number:
492/All

[vital pagoda]

Observation: In the Bounty Hunter event, silver and gold coins don't carry over and are automatically recycled

Consequences: This makes it hard for players to save up for valuable items

Suggested Solution: Allow silver and gold coins to carry over between events, similar to the Bounty Bullets

State:
ALL

[tired mason]

Repost and picture reshare for 1182 (HAE) Mom/Memaw

Observation: KOTH matching needs reworked.

Consequences: KOTH matching leads to one team or two being unrealistic to match against the other team. Participants or power levels need to match for a realistic chance at KOTH running properly.

Solution: Fix matching to be more fair and evened out.

[muted crescent]

Observation:
Jungle gems event

Consequence:
Jungle gem event is open for only short period of time every time it goes out and as players are busy not all can enjoy it properly and even more with how much players like this event

Suggested Solution:
Keep this event open for longer time than now.

[muted crescent]

Posted for Glitch

Observation:
Bounty blast

Consequence:
Players are not happy with new recycling of gold and silver bounty coins.

Suggested Solution:
Allow players to keep their coins so they can use them in next bounty blast, we dont need rss crates.

State number
All states

[severe sundial]

Observation:
I’ve been thinking a lot about how we can continue to keep State of Survival fresh and exciting, and I’d like to suggest an event that could really rock our world—literally. Picture this: a new event focused entirely on the art of rock collecting! Yes, in a world overrun by zombies, where survival depends on strategy and quick thinking, what we really need is an event that encourages us to scour the wasteland for different types of rocks. After all, rocks are the backbone of civilization, and I think it’s high time we gave them the attention they deserve.

Consequence:
Introducing this event could have some major impacts on gameplay. For one, it would bring a whole new level of depth to resource management. Players would need to carefully balance their time between gathering rocks and doing, well, literally everything else that’s actually important. But imagine the thrill of finding that rare piece of granite or limestone! And let’s not forget the potential for friendly competition—who can collect the most Quartz in a week? It could even foster community spirit as Alliances come together to compare their rock collections. Sure, it might mean that we spend less time focusing on, you know, defending our bases or fighting zombies, but hey, think of the satisfaction of completing your rock collection!

Suggested Solution:
To make this event truly successful, I suggest creating a variety of rock types with different rarity levels, so there’s always something new to discover. We could also add special rock-themed rewards, like an HQ skin that turns your base into a giant, impenetrable boulder—perfect for fending off those pesky zombies. And let’s be honest, who wouldn’t want the prestige of being known as the top rock collector in the game?
States: all states

[noble cradle]

Observation: 
We do have General Legendary Hero fragments, however, we don't have General Completion Capsules, and golden frags are worthless.  

Consequence: We have a hard time getting completion capsules for heros and cannot upgrade them at a decent pace, and with merges you sometimes skip a generation which makes it even harder to upgrade your heros.


Suggested Solution: 
Give us general completion capsules or a store we can purchase them in for bios or silver coins. 

State number
All States```

[twin iris]

Observation:
Upgrading stage-by-stage for building is time consuming and doesn't give full clarity about Time/RSS/Plasma requirement (Especially plasma, since Poly needs get doubled and Plasma get halved for 5th stage for <P11 HQs).

Consequence:
Most of the players upgrading advanced buildings, finish them on speedups during SVS/SOTF and doing is 1 stage at a time makes the whole process really slow. One may run out of Poly or RSS in between stages, and lose time if they are on Rapid Development skill.

Suggested Solution:

• Add a "Compete all/remaining stages" checkbox before "instant" button. Checking this box, will show full RSS/Plasma/Poly requirement, and will update "Instant" and "Upgrade" buttons, with total amount of biocap and time that is needed.

[sick marsh]

Posted for •°☆Ellie☆°•

Observation: PoW takes alot of time to play in addition to all the other things that need time to finish

Consequence: Players don't have enough time to play Pow and get into the higher brackets in addition to all the other events that are going on

Suggested Solution: Give players to do PoW on "auto mode" and just let them make adjustments as and when it's needed

State number: All

Friendly reminder that this channel is for Feedback Reports only

[sick marsh]

Posted for •°☆Ellie☆°•

Observation: Deleting a character is hard and time consuming because they don't always have all the information needed to delete the account

Consequence: Players often get stuck with characters they don't use anymore

Suggested Solution: Make it easier to delete characters they don't use, without having to have the date and time it was made, or a way to acces that info

State number: All

[woeful knot]

Observation: By week 4 of Migo event, everyone is trying to get into level 7, 8, or 9 coal mines and a lot cannot get in them at all. In the previous Migo event, because of the inability to secure level 7, 8 or 9 coal mines most of the time, I never was able to finish all the Tundra building levels. A lot of frustration throughout the state about this issue.

Consequences of not having enough coal mines to gather from:

1. The Water nexus and the Treatment Plant in the Frontier outpost require massive amounts of coal and you must upgrade the Treatment plant for every 2 Water Nexus building upgrades.

2. The Processing plant takes what little coal you can gather and reduces the amount of carbon produced much more significantly than what it reduces when the limestone when processed. (This seems backwards since you require no limestone for the water treatment plant but you require carbon for both the Water Nexus building AND the Water Treatment plant.)

3. Bottom line, is that the game requires much more coal than it does any other by product that is produced for the migo building but it gives much less in return.

Because of all this, as stated in 1-3 above, no one can finish their Water Nexus building in the migo event.

Suggested Solution: By Week 4 of Migo event, since no one is gathering at the level 1, 2, or 3 coal mines, change those mines to level 7, 8, & 9 coal mines to allow everyone in the state a chance to gather more coal at higher levels.

[velvet totem]

We have all ask for a reduction in the time and effort invested in the game. There are events like Behemoth Trials & Kaiju Crush that are pointless and require too much of effort and time to accomplish for small rewards. 


Consequence: 
The event is boring and requires a lot of time to play and when both events are run concurrently it is very difficult.

Suggested Solution: 
Either replace the event with something less time consuming, adding auto mode may help as well or simply removing the event completely.

State number:
285 & All States```

[noble cradle]

observation:  is that march times are not consistent nor accurately displayed in various events, with some examples being Duels, Raid, KoH, PoW, and even simple things like mining or Intel for some users. 

consequence:    players become frustrated with the game and with events, because they are not able to gauge whether or not their marches will have accurate timing for things like rallies, solo attacks, or PvE eventing. 

solution:  ensure each event has consistent timing, and that anything which might impede times - such as alert zones or Duel fields - is appropriately identified so teams are able to better strategize and work competitively.

State number: All```

[sick marsh]

Posted for Tata

Observation: There are alot of "dead" Alliances that take up space on the map

Consequence: Active alliances can't expand their territory because of it

Suggested Solution:- Make the Alliance open when the R5 has been offline for a minimum of 7 days

• Dissolve alliances when they have been inactive for a long period of time

State number: All

[muted crescent]

Observation:
Supply rush

Consequence:
Rewards in supply rush are not suitable to all state ages and for older states are resonating hero crates not useful at all and also players miss option to get pearls from supply rush as well.

Suggested Solution:

• Add general resonating hero fragments instead of resonating hero crates
• Add pearls to supply rush

State number
All states

[icy nimbus]

Observation:
Pet feeding

Consequences:
Takes too many clicks to use all attempts to feed/pet

Suggested Solution:
Add a “use all” button.
Consider removing the daily limit of attempts for using food, it will take too long to get the final reward, considering it is not a very substantial reward.

Observation:
Possible new legendary pets

Consequences:
Currently legendary pets are not available, but no idea how to get them

Suggested Solution:
No news on how legendary pets will be introduced. It would be nice to know what the plan is there.
When a new set of pets come out, it would be fun to have the mascot pets (for RR, survival royale, path of water, etc) be possible pets and you can only get one of each, kind of like heroes. Make them legendary only.

[median path]

Observation:
Springs Caress Frame is lacking Raise trier Option

Consequences:
Players are a little annoyed due to the issue of the Traier raise in the frame as many players purchased the frame using Pearls in the store. But now many pearls are wasted due to excessive frame purchases. This made wasted pearls and frame fragments

Suggested Solution:
-Frame should be eidited with Traier Raise option
-Players should be compensated with wasted pearls
-If trier raise option not available, only once frame purchase options shall be given

State Number:
All states

[plucky grove]

Observation:
In Battle Reports (which I will use as my primary example) and Collection Sets-Rewards (and perhaps other places), the developers use a very faint lime green texts over a light tan background.

Consequences:
It is very difficult to read the text and if someone is colorblind or has bad eyesight, nearly impossible.

Suggested Solution:
Make the text a more contrasting color. Against such a light tan background, black text would be far more appropriate and considerably easier to read.

State Number:
All

[wanton peak]

𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐟𝐨𝐫: please more bugs

𝐎𝐛𝐬𝐞𝐫𝐯𝐚𝐭𝐢𝐨𝐧: there are not enough ways to obtain blue and red gems for crystal research.

𝐂𝐨𝐧𝐬𝐞𝐪𝐮𝐞𝐧𝐜𝐞: players who wanted to do crystal research to enhance their stats often finds it difficult to accumulate red and blue crystals especially F2p players which is frustrating as crystal tech research is now important.

𝐒𝐮𝐠𝐠𝐞𝐬𝐭𝐞𝐝 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧: to add more ways through event or task to get red and blue crystals so that players can gather sufficient amount of crystals by participating in those events and by doing those tasks

[noble cradle]

Observation: Upgrade crystals do not come with instructions on where or how to use them. 
  

Consequence: we get them thinking they can be used for all frames or statues when they can only be used for certain ones, the lack of instructions is very frustrating. They sit in our backpacks un-used if we don't have the certain statue/frame.


Suggested Solution: Give us a list of statues/frames that they can be used, so we know where we can even use them. 

State number
All States```

[sharp sundial]

Observation: Operation Festival gives us the option to summon Frenzy Officers, and 5 people must join to gain the full rewards. In some cases, an alliance can have over 20 people with the corresponding Sentinel for the event, that gives maximum rewards.

Consequence: There are 20+ people who need 5 people to join their 2 Frenzy Officer summons within 24 hours. It can be difficult for people to find enough people with the time to be online, in order to get their Officer summons full and completed.

Suggested Solution: Give us the option to send the rally once there are 5 people in the Frenzy Officer tile, and stop making us wait the full 5 minutes to get one officer complete. You need to be much better at streamlining TIME, as available time is one of the biggest obstacles people have to this game in all aspects.

State number
All States

[zealous thorn]

Posting for: gotendbz1

Observation:
Effortless progress only contains discounts for the Behemoth I upgrades, none for the MK II Dino.

Consequences:
Players attempting to update their MK II Dino behemoth must do so without the benefits of effortless progress, costing them more in frags and batteries.

Suggested Solution:
Include the MK II Dino behemoth in Effortless Progress

States:
All states

[edgy girder]

Observation
Random Pet Crate keeps giving you dupe animal that you dont like

Consequences:
There are many useless pets (like dupe Doberman) and players feel frustrated for duplicate Doberman

Suggested Solution
Remove Blue Doberman from Random pet Crate and keep 2 Blue Pets (Bengal Tiger/Saker Falcon) and 3 Purple pets keeps same chance)

State:
All

[amber grail]

Observation:
Bounty hunt has their bundles badly positioned.

Consequence:
Especially at the appearance of Pluton, players tend to press "shoot" in fast succession. Once the player is out of bullets, bundle offers will pop up. If the player owns diamonds, their click automatically buys the bullet bundles as they are positioned exactly where the shooting buttons were before. This causes frustration as diamonds are wasted and players don't believe in CS refund on such occasions.

Suggested Solution:

• place the bundles' "buy-button" or shooting button higher to avoid overlapping
• open a confirmation screen for buying bundles with the Y/N button NOT aligning with bundles' buy button

State number:
All, 1273

[storm spindle]

Observation :
When someone attacks the mines which are occupied the shield does not drop.

***Consequence: ***
It allow troll people doing their things and make other's people experience poor.

Suggested Solution:
Fix the mechanics so when a player attacks the mines the bubble drops like it's a resource/tile attack.

***State number : ***
All

[onyx oasis]

Observation:
During Operation Festival, when an officer is launched and it is fully filled, participants will have to wait for the timer of 5 or 10 minutes before it launches

Consequence:
Waste of time. As simple as that.

Suggested Solution:
Add the same feature when rallying fiends that it will launch when the rally is full.

State Number:
All

[jade lake]

Observation:
Players are unable to trade skins directly with each other. For example skin-for-skin trades.

Consequence:
Some players may prefer to trade skins directly with friends or other players instead of purchasing tokens and participating in auctions or buying in shops.

Suggested Solution:
Introduce a trading system that allows players to exchange skins directly without involving auctions and shops or the purchase of tokens. For example players could offer a skin they want to trade and the other party could do the same.

State Number:
All states

[paper pivot]

Observation :
Since some time, intels are in mess. When we open the intels radars, intels appear and disappear like a finger snap. We can start with 5 intel to do and finish with 10 or more, without counting help allies.

Consequence :
Players are lost and dont know really how many intels they have to do and manage stamina. Stamina is already hard to manage because its not enough to do all needed for days tasks and Migo tasks (First intels and migos task require almost 350 of stamina, we are given 240 in a day 👎 )

Suggested solution :
Improve intels display and show ALL the intels that we have to do in the first display and reduce the cost of stamina or the tasks needed for the day in Migo, stamina is not infinite.

State number : ALL.

[stable snow]

Posted on behalf of raccoon

Consequence: Because they may not have enough troops to defend attacks and/or enough speedups to heal, this makes them unable to play the rest of the match.  Even with the free speedups its not enough for them to continue.

Suggested solution: 
- add a quick heal button and tap button to RR
- after a certain percentage of lost troops give some back
- add more free healing speedups

State: 
All states```

[median path]

Observation:
Premium Team Up bundle Deal i is not a premium in observing the price and HQ Skin present in the deal.

Consequence:
Players are feeling annoyed due to the non premium Skin present in the Premium Team Up deal.

Suggested Solution:

• Upgrade the Premium deal by including the premium HQ Skins

• adjust the price of the Premium deal to ensure it matches the value of the items included

State:
All states

[amber grail]

Observation:
Azurtane Heist matchmaking system is not balanced.

Consequences:
The unfairness shows especially in young states where HQ18-20 get paired to P1/2 players, giving them no chance. Additionally to troop tier and overall power difference, there are players who just love kicking others out of Gas fields and leaving the Gas fields after.

Suggested Solution:

• Fit the Match making to troop Tiers at HQ levels below 30.
• Give us overall a better matchmaking algorythm.

State number:
1330 and ALL

reported on behalf of Shay

[sullen badge]

Observation:
Team up bundles

Consequences:
Bundle cost is not worth the amount, it is expensive and the rewards aren’t worthy

Suggested Solutions:

• To review bundle and rewards in team up bundles
• To compensate players who brought
• To review bundles like this before releasing

Player: Ocrana
State: All that involves this bundle

[noble cradle]

Observation: there is no way of tracking who left unfinished tiles.  
  

Consequence: We are left with alot of unfinished tiles laying about that we must complete, (no one wants to complete them)  before full tiles will respawn, or will have to march very far to find a fresh tile. Also people lose track of tiles they were farming cause they don't remember where they were.  

Suggested Solution: Add a way of keeping track of who left an unfinished tile and this will help people to keep track of ones they have left unfinished. 

State number
All States```

[sick marsh]

Observation: Crimson gems get recycled after Operation Festival is over

Consequence: Players can't save up their Crimson Gems to save for an HQ skin or any of the other decorations that require alot of Crimson Gems

Suggested Solution: Don't recycle the Crimson Gems after the Operation Festival is over so players can save up

State number: All

[primal yacht]

Posting on behalf of grooooooooooooot

Observation: 
'Claim all' button is active when there are 40+ alliance purchase crates available.

Consequence: 
You have to manually tap to claim each button which can be up to 39 clicks or wait until there are 40 and risk timing out the vox rewards,

Suggested Solution: 
Add the claim all to be a constant 

State number
All states

Posting on behalf of nickrun123

Observation:
Non English speakers have to manually click every text they want to translate it to their language.

Consequences:
Reading chat takes more time than usual due to constant clicking. 

Suggested Solution:
Have a settings option for an auto translator to the player's chosen language for Chat. 

State Number:
All states

[thorn bone]

Observation: The “Quick Help” button is at the same level as the “Go” button when doing intel.

Consequence: Will click on it by accident when they’re trying to do specific intel. This causes the player to lose more stamina then necessary, especially since stamina is already difficult to retain.

Suggestion Solution: Move the “Quick Help” button on either side of the top half.

State number: All

[ionic sage]

observation : game need a huge stockage

conseqence : its disgusting to see 13gb on a game full of bugs and errors.

suggested solution : solve the probleme. and reduce the game capacity

[main breach]

Observation:

1. Theres so many statue from specials event like pacific Rim & Ninja Turtles etc , that need specific upgrade material to upgrade them ( statue upgrade crystals ) and this material only available at event store

2. Its has been happening several times during SOTF event that player cannot spend their pearls to get some points because game removed the pearls store before SOTF event done

Consequence:

1. Not all of player can maxed those statue during those event, especially for Mid spender .

which means we must waiting for the next New event to come so we can purchase those statue upgrade crystals again in that store

2. Without pearls store , player not be able to get some points from using / spending their pearls which is also affected their total Rank for MIGO

Suggested Solution:

1 . please put that Statue upgrade crystals at pearls store . So it can be easily to purchase at anytime and player can upgrade those statue faster

2. Please make pearls store always open / available everyday . Game also can update the pearls store when theres a new stuff / skins .

State number: All state

[manic glacier]

Observation :
Its been 1 year since Crystal Mine released and When someone attacks the mines which are occupied the shield does not drop and its happening almost 1 year without any solution

**Consequence: **
It allows troll people doing their things (like attacking occupied mines Picture. 1) and make others people experience poor (cant mine/cant finish mine task/cant get tempest arms material or essence fragment)

Video 1. I tried attacking troll player's occupied mine and my shield still use, not get removed, and no warning when I doing attacking troll player crystal mine

Suggested Solution:
Repair Crystal Mine Mechanics, (it also works on Stone Lime and Coal Ore not just Crystal Mine)

1. Make sure when attacking occupied mines, there is notification Peace flare will disappear and cant use peace flare for 30 minutes when attempt to attacking other mines.
2. Count it same as attacking rss nodes (Peace shield removed during attacks)

**State number : **
1290/It possible to all states

[severe sundial]

Observation:
So, I’ve been thinking a lot about our current selection of behemoths in State of Survival. We’ve got the monkey and the dino, which are both insufficient. But something’s missing—something that really screams “the devs need more money" And then it hit me: what we truly need is a third behemoth. And not just any behemoth, but a giant worm monster. This worm could have great new skills which are a hybrid between the dino and monkey, but it could get people spending on behemoths again.
Consequence:
Now, I can already picture the impact this could have on gameplay. Introducing a worm monster would add a whole new layer of complexity and strategy to the game, wherein players have to navigate around a giant worm shooting missiles and firing bullets. The f2p players are getting too strong and catching up too quickly, so we must find a way to implement a 'feature' that crushes them back to reality and puts them in their place once again.
Suggested Solution:
Make it big, make it expensive, and make it something that big spenders cannot resist spending on. Make it a necessary part of the game but put it behind a paywall like Rita, or like the anniversary event overall. Furthermore, this worm should have multiple skins as well to further enhance the gameplay that we experience.

States: all states

[rich kelp]

Observation:

Sometimes when trying to rallie an infected fiend / dreadbeast, the game will pop up stating another player is already rallying this and if you want to continue or not.

More often than not this is simply not the case and no one is rallying it, but the game seems to think so and provides false information meaning you have to spend more time finding a "untouched" fiend / dreadbeast.

Consequence:

Having pop ups which lie to players means they have to spend longer searching for fiends which they can actually rallie despite the prior ones being fine.

This also adds to player frustrations who just want to get their dailies done and do fake rallies.

Suggested Solution:

Fix how the messages work and ensure they are only displayed if someone else is actually already rallying the fiend / dreadbeast.

States: All States

Observation:

Game will randomly take you to another screen / area when you shouldn't be able to click into it.

This has been an issue for a long time where for example if you we're looking at the throwdown event interface you could click anywhere on the screen and the game would somehow take you into a players base to speed troops, you'd be suddenly rallying a fiend, doing intel etc.

Almost like there's a lag or gap in the interface which leaks into others resulting in this happening.

Consequence:

No one wants to have to fight the game to get to the desired screen / menu they want without being taken on an adventure.

We simply want to go to the area we are clicking and no where else, for some events like throwdown where you want to claim a certain task you can sometimes lose said task to another player if the game decides you're suddenly looking at the trap opening times resulting in you missing out on your task.

Likewise this also occurs when you try to switch accounts, if you need to quickly login to your farm or main for an event, egg in state chat, it's being attacked etc.

Increasing player frustration and causing us to lose out to no fault of our own.

Suggested Solution:

Fix your game, you often update and force us to use your new UI yet it doesn't even fully work and often flawed, if your going to force us to use it then make sure it works fully and none of this nonsense clicking through several screens rubbish happens.

States: All States

[icy nimbus]

Observation:
lack of hero-themed HQ skins

Consequences:
can't make your HQ themed for a character you like

Suggested Solution:
There should be more regularity in releasing hero-themed HQ skins. The statues are nice, but a Chef-themed HQ skin, for example, would be a lot of fun. Focus more on the "core" heroes first, such as Sarge/Maddie/Chef/Rusty/Ghost, then expand from there.

[manic bane]

**Observation: **
Our collection sets are getting huge - we have many frames and decorations to go through to find what we want
**
Consequence: **
Hard to find items I want, takes up time

**Suggested Solution: **
Please introduce a find/sort function or at least arrange by A-Z for the many frames and decos to view

State number
All states

[elder sequoia]

Observation:
Inactive alliance members are included in helping allies intel

Consequence:

1. Doing the helping allies intel for such people is a waste of time and especially stamina. Trying to do something for someone who hasn't been active for a good time makes no sense as it wastes you whatever you put in to make that happen or while undertaking such task
2. Stamina is very prescious and not everybody has loads of it, wasting it in such way is rediculous and effortless. Time spent while doing intel means a lot, even tho intel is only a small task it still isn't just anything. What is included at intel should be rewarding, this helping for inactive members is totally opposite, like trying to have fun with somebody already dead
3. At alliances like mine as seen there aren't really many actives, it shows 65 as a total of members but about 1/3 are inactive or dead and aren't classified as players anymore since they no longer play the game. When it comes to such stuff taking place and affecting areas like intel only actives are supposed to be included, every active member here is very limited to what they can have or do and they're supposed to have a best possible exprience at every corner of the game, including daily/migo activities

Suggested Solution:
Remove from this intel anyone who is inactive for over 7 days (those 7 days would be max where such task is yet kinda fine). If they will never come back again because for example they gave up on game entirely don't put them there, only re-add them there when they will decide to get back to playing the game again after lets say having holidays or busy time that doesn't let them do much at game for certain period. Put only active members here under consideration when including them at intel, don't make us waste what is prescious to us just because we have a mixed group of people available at alliance

State number:
492/All

[sick marsh]

Friendly reminder that this channel is for feedback reports only

[stable snow]

Posted on behalf of big_thick_duck

Consequence: Players miss click on icons during events which is more than unsatisfactory, the screen is way too cluttered and adding more icons can be overwhelming.

Suggested solution: 
- remove unimportant icons from the screen
- don't add more icons, if needed add features to other areas in the game 
-remove FunPlus icon entirely 

State: 
All states```

[unkempt bear]

Observation: Crystal mines are an extremely bad event. EVERYONE ONLY needs coal. The ammount of coal you need compared to all other is ridicoulus. On top of that everyone is now able to beat L9 and everyone can just spend all day to kick all people as the protection time of some minutes is a joke and it is protected by super weak infected and not by the player who owns the mine.

Consequence: Trolls with the target to make the game just stupid for everyone spend HOURS with only kicking people and recalling to kick more + they do not even drop bubble for it. Lime mines stay empty and worthless as alliance mine easy gives enough and all feel beef around the few coal mines.

Suggested solution: Decide if this is PVP or PVE but not that strange mix. Give debuffs leading to more wounded if you recall your troops way to early from a mine or anything like that to stop this trolling-event Also balance the ammount of coal and lime needed.

[plucky grove]

Observation: Most alliances have members from numerous countries, speaking different languages. The chat translate option is great, but not always useful, as it is a pain when a busy conversation is going on with multiple languages.

Consequence: If many members are chatting at the same time, it can be difficult to follow the conversation because for each foreign language, you have to select the translate option and the screen just keeps scrolling up so you can get behind in the conversation or lose track of the context of the conversation leading to misunderstandings and potential issues.

Suggested solution: Instead of having to select the translate option for each chat entry, let the game automatically translate into the proper user's language. It will be very useful when a lot needs to be said in a short amount of time. This could be a game option to have it autotranslate or not (the user could set it up in the game settings).

**State: **All States

[spare ore]

Observation:
The new FunPlusID button is fixed at the top of all screens and layouts.

Consequences:
Having this button fixed and at this place on the screen is uncomfortable. You are constantly smashing it instead of the "Send" button in chats. Also, it's disturbing and irritating a lot!

Suggested Solution:
Make this button disappear after the first time loging and connect your account. Or move it to the More Events drop menu, or just keep it out of the screen somewhere in settings, etc. It shouldn't be pinned on top of all windows.

State:
775, but I believe all

[radiant moon]

Observation: Jungle gems rewards should be random but it's not, it only gave biocaps from the beginning until level 17 so far

Consequence: Players can't get items to help advancing in what should be on of the best events

Suggested Solution: Fix it

State number: All

[wanton peak]

𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐟𝐨𝐫: Anna

𝐎𝐛𝐬𝐞𝐫𝐯𝐚𝐭𝐢𝐨𝐧: items in jungle gems store are not sufficient making it difficult to finish higher level

𝐂𝐨𝐧𝐬𝐞𝐪𝐮𝐞𝐧𝐜𝐞: it is a good event with nice rewards but due to lack of items harder levels can’t be cleared. Also there are coins gathered by player that can't be spent on anything until till the event ends which can’t be used again.

𝐒𝐮𝐠𝐠𝐞𝐬𝐭𝐞𝐝 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧: to increase all items in jungle gems store so that it can be easily redeemed by players helping them to clear more levels and help player use the accumulated coins to redeem items from store

𝐒𝐭𝐚𝐭𝐞: All

[sick marsh]

Friendly reminder to keep this channel for feedback reports only

[thorn bone]

Observation:
The Reward Distribution after Fortress Fight has been completed needs to be improved as the current set up allows you to send +- rewards for each individual player as opposed to per rank. It is also frustrating when you tap outside of the reward distribution square, it resets back to 0.

Consequences:
Distributing rewards becomes more time consuming than it should be.

Suggested Solution:
Allow it to be setup where you can mass assign rewards per group (x amount for Rank 5, x amount for everyone in r4, etc)

[noble cradle]

Observation: Event and collaboration stores do not stay open long enough afterwards for us to use our parts to purchase useful items. 
  

Consequence: cause we are unable to use our parts they get recycled automatically for almost useless items. 


Suggested Solution: Leave the stores open for a few days after an event ends so that we may use our parts and pieces before you recycle them for useless items.  

State number
All States```

[grizzled mantle]

Observation
Now that pacific rim is over. This was objectively your worst event and collab so far. There was no aspect of gameplay that went into the collab. There were a couple of mini games and one week of the fancy trap. We didn't learn about the world of pacific rim. Nothing to make me want to go buy their merch or watch their movies. Just felt like a random skin slapped onto existing stuff

Putrid tide spent the whole eve t broken somehow and wasn't very interesting, was also challenging in all the wrong ways

Kaiju crush was a dull slog. This coukd have been fun but you decided it had to be hard AND a grind

Half the prize track was locked off for spenders alongside already locking it off for spenders

You could have offered a low bonus skin for free. Everyone getting a 1% behemoth skin has no effect on balance and it makes players feel good. Instead it was locked behind another RNG event that favours your bank account

Consequence
Eh, who cares. You won't change how you behave but you should know players hold you in contempt for this sort of stuff

Suggested solution
Do things that are inclusive for your players. Also do better, if you can. History says you can't.

[lilac trout]

Please use #📋︱feedback-discussion for any discussion.

[dusk jay]

Co-authored by ShadowLord

Observation:

Some features have flashing lights or strobe effects which have been known to cause or exacerbate neurological conditions such as migraines and epilepsy.

Consequence:

There are no content warnings or effect notifications to warn users of things which may harm them medically when playing the game. This can cause harm to the user should they experience pain, seizures, or other related medical concerns to any preexisting conditions when playing the game.

Suggested solution:

Add a remove/skip animation button - perhaps a toggle option to remove the animation for the duration of the event
Include epilepsy or medical warnings in any events which may have effects such as strobing lights.

State Number:

Any/all

[median valley]

Observation
The reoccupy skill when used on the particular mines doesn't give all the possible rewards but only the mine + nano materials, which is different from when you recall/withdraw your March and then re-occupy manually. (ss attached)

Consequences
So many of us have lost a lot of the rewards, since this wasn't mentioned anywhere?

Suggested solution/s
This seems more like a punishment than a convenient feature for those who spent their Migo materials to unlock this feature in exploration. Fix it and give us the material that we have lost! Make this feature look more like an actual skill than a punishment.

State
All

[ionic sage]

Observation : tempest armes price

Consequences : who gonna pay 5k trade token for a tempest arme not acended. And in the the end got a useless skill

Solution : reduce the min limit of price for tempest

[main breach]

𝐎𝐛𝐬𝐞𝐫𝐯𝐚𝐭𝐢𝐨𝐧:

1. Theres 88 sets skins set that are now available in Collections

2. Lately , Most of skins set from MIGO and other big event looks so Boring

3. Festive Bazaar store now looks so Cool with the new Layouts BUT not so Helpful .

𝐂𝐨𝐧𝐬𝐞𝐪𝐮𝐞𝐧𝐜𝐞:

1. Most of skin sets helps player to get more stats ,troops morale , etc , BUT player cannot get all the stuff from EVERY event

2. Most of those skins were made “ Repeatedly from previous event “, as you can see from pic below .

3. Many player wants to get stronger because its so annoying to get burn just from 1 solo 🤣

𝐒𝐮𝐠𝐠𝐞𝐬𝐭𝐞𝐝 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧:

1. Please make all of those skins available to purchase at pearls store , so player can complete those sets , please add Those OLD MIGO skins set at pearls store too , cuz they looks so cool with all the details in every design ❤️

2. Please ask Those super talented team creative designer in game to NOT keep Repeating on using same design and PLEASE stop “ exposing / putting same fish in that HQ skins repeatedly “ , we does love those whale but doesnt means we want to see it in every skins 🤣
   BTW , WE believe they can do Better than this .. ❤️
   Ps : please create a Fun / silly design once in a while , we need some Fun too , like Yeti’s Theme with His giant footprints or TOE maybe ?

3. Please make player be able to purchasing material in GROWTH section at Festive bazaar store without a Limits . Its also will encourage them to work on collecting pearls and spend them for points in game event .
   Thank you 🙏

𝐒𝐭𝐚𝐭𝐞: All

[velvet totem]

Posting on Behalf of Mr Messy Matt

The MIGO Skin collection sets are incomplete for earlier MIGO season skin sets, as the items cannot be acquired for purchase after the conclusion of MIGO.


Consequence: 

Players are missing one or two items needed to complete their set from previous MIGO seasons, but these items are not available for purchase from any store after the conclusion of MIGO event.

Suggested Solution: 

It would be great to have the items from earlier MIGO seasons available in the MIGO or skin store, allowing us to obtain and complete these sets.

IGN: Mr Messy Matt 
State number: 785

[median path]

Censorship is censoring normal words

Consequence: 
Players are feeling annoyed for some time as it also sensory few usual words as well. Like the word "You" in the picture attached. which is diaturbing the players communication.

Suggested Solution: 
- Censored words should be reviewed and updated and then included in game Chat

State: All states

[mental hound]

Observation:
The game is not updating its exchange rates accurately and adequately portraying the value of its packs.

Consequence:
This is fraud and violates certain countries' laws.
Those laws supersede Funplus's terms of service.

Players are not going to keep paying a premium because they live in Western countries.

They are not going to keep purchasing packs with inflated values and misleading percentages.

Suggested Solution:
Since the game has sent numerous messages admitting this fault in their game and not fixed it, I suggest they fix it before they lose more players and the new terms of service are released from app hosting platforms to penalise applications from these predatory practices.

State: All

[static tapir]

Observation:
Hero Challenges We play as far as we go, but after that we need just collect reward

Consequences:
Hero Challenges for reward collection we need to play hole level with waste of time.

Suggested Solution:
Add button "Plunder / Quick challenge" to complete instantly.(Just like Squad Exploration)

State: i hope it goes to all state.

[muted crescent]

Observation:
Operation festival - Crimson Gem

Consequence:
Players would welcome if they had choice if they want to keep or recycle their gems, most of players would like to keep them for next event

Suggested Solution:
Allow us to keep Crimson Gems and if we want to recycle we can do so in backpack for pearls.

State number
All states

[median path]

Observation:
As per announcement General Behemoth Skin Fragments will be introduced for players to exchange unused crossover skin frags to General Behemoth Skin Frags

Consequences:
Players did hard work in the pacific rim event to earn Frags, But unfortunately cannot use those fragments on upgrading of Old Behemoth Skins. This makes players feel annoyed while losing their efforts in making best out of the Pacific Rim event.

Suggested Solution:

• Do the needful at the soonest and keep your word

Player: Spirits
State: All

[muted crescent]

Posted for Pial

Observation:
Effortless progress

Consequence:
Some time passed and Behemoth MK II was never added to effortless progress

Suggested Solution:
Add Behemoth MK II to effortless progress

State number
All states

[crimson lance]

Observation:
Reservoir Raid matchmaking.

Consequence:
Matchmaking is unfair.
Alliances have to compete with alliances not similar in power rate, this lowers morale and more players want to quit because of this.

Suggested solution:
Fix matchmaking

Player: Milania
State number: All

Observation:
Migo chip quick locate.

Consequence:
Using the new Quick Locate button provides lower rewards than doing 5 digs.

Suggested solution:
Provide the right amount of rewards.

Player:Pony
State number: All

[vital pagoda]

Observation:
The Effortless Progress event doesn’t offer cost reduction for plasma or poly used in the plasma polymerization research

Consequences:
Players find it hard to progress in polymerization research due to high material costs

Suggested Solution:
Add options to reduce the costs in plasma polymerization research in the Effortless Progress event

State:
ALL

[lilac trout]

On behalf of mahirun

Observation: Every other state keep having drama over mines hit and some trollers hitting mines which spoiling game experience, individual game progress and state harmony.

Consequences: All Players getting frustrated from daily drama over mines and losing their progress due to losing mines . And it becoming another reason affecting players gaming experience and trollers getting more opportunity to affect players and players keep quitting and states dying.

Solution: Makes mines protected full time once occupied . Provide more solution to handle such situations and trollers doing constant hitting.

State : all states.

[wide umbra]

Observation:
Still ended and time limited resonated heroes, available again 😦

You named the Turtles limited as the cross promotion event was running, and it got worked / paid hard on to get them all in time to have a lifetime advantage against those who did not.

Even because of that close before the event ended it got warned and informed about by system message to get the Turtles in time, or they won't be available anymore, and then you give additional time after the event, that's just injustice.

And now, month after the event ended you bring up the Turtles again, again named as LIMITED, WTF 😡

Consequences :
Feeling betrayed, lost believe in your words, thinking about to quit

Solution:
Keep your words about LIMITED things ingame

State :
All

[noble cradle]

Observation: The game doesn't offer 1000 speed ups, or 10,000 speeds bundles 
  

Consequence: people end up having to buy multiple smaller bundles that cost more than having a bundle with 1000 or 10,000 speed ups would cost to buy outright 


Suggested Solution: Give us larger bundles of speed ups at a decent price

State number
1273```

[deep slate]

SUBMITTED ON BEHALF OF: Kiddo

Observation:Matchmaking for events seems to keep getting worse instead of better (see SS below 👇 for reference just in RR)

Consequence: unfair matchmaking is extremely frustrating and makes players not even want to participate in events knowing the outcome. How are players supposed to get rewards or even a win when it's definitely a one sided match up.

Suggested Solution: Do better with matchmaking like players have been asking.

State number
All States

Prior Upvotes 4 🔼 1 down 🔽

[vital pagoda]

Observation:
The Lucky Cards event, players are asking for potions or random hero crates for Limitless Heroes as additional options

Consequences:
Players focusing on Limitless Heroes feel the current rewards don’t support their progression much

Suggested Solution:
Include potions or random hero crates for Limitless Heroes in the event rewards

State:
ALL

[muted crescent]

Observation:
Blissful bags keys

Consequence:
Players who buy keys or even if they get them from pass and cant use them as they dont have enough or have spare wants, none of them wishes for keys to end up recycled for rss crates or anything like that.

Suggested Solution:
Do not recycle keys, let players to keep them and use in next blissful bags event.

State number
All states

[muted crescent]

Observation:
Lucky Gashapon and Jungle Gems

Consequence:
With turtles back (and maybe for future reference as well) players would welcome if they would be able to get lucky gacha coins from Jungle Gems event. Would be incredible for all kinds of players and a lot would welcome this.

Suggested Solution:
Give us Jungle Gems event with lucky gacha coins as reward per stages just like it was with other events

State number
All states

[muted crescent]

Observation:
Crystal mines

Consequence:

• Theres small amount of 7,8 and 9 level mines what causes a lot of arguments, theres more mines or at least slots in mines needed.
• Once mined, rate of material what gets converted is very bad and it makes it difficult to finish buildings without spending ( 2400 coal converting to 480 is terrible deal)

Suggested Solution:

• Add more lvl 7,8,9 mines to the game or at least add more slots to every mine so more players can mine.
• Make rate of all mined material ( specially coal) more friendly for players

State number
All states

Observation:
Skins in skin store are same almost in every rotation

Consequence:
Players would like to buy skins and make their collections bigger but skin store keeps on giving same skins into rotation while theres a lot more skins what should be in store but are not in rotation for a very long time.

Suggested Solution:
Make skin store give us different and new options every rotation.

State number
All states

[runic vault]

Observation:
Exchange rate for spending isnt correct

Consequence:
A lot of strong players quit already and some plan to because of this incorrect exchange rate what is making players spend more $ value than what Americans buy because of the exchange rates.

Suggested Solution:
Ensure that the packs are a fair price for all and dont be gouging people and giving them different price points.

State number
All states

[elder sequoia]

Observation:
It shows me that if I want to get my truck as class S I have to use 3 refresh vouchers on my chosen truck spot, as seen here on ss I used all 3 cause I no longer have numbers 1-3 showing up for me to tell how many vouchers I still require, it shows me that S class is guaranteed after using those 3 refresh tickets and I got B class instead

Consequence:
This is really frustrating as I didn't get what I was guaranteed after meeting necessary requirements. All 3 of my vouchers got wasted while I intended to end up with S class truck there. If something is guaranteed it means it must be promised, if something is promised then it must show up or happen, here I don't see that taking place

The better the truck class the better rewards we can end up with

Suggested Solution:
Once player uses all 3 required refresh vouchers on particular truck let S class truck show up for them there since that's what they intend to make happen and this is also what was guaranteed to them. Make that whole thing with wasting of refresh vouchers end up once and forever when players decide to use them

State number:
492/All

[vale sonnet]

Observation:I can’t leave the alliance

Consequence: I’m not in any train, or register in any event. And i can’t leave alliance.

Suggested Solution: Solve this again to allow people leaving the alliance.
I tested even when the train left, and didn’t worked.

I tested in other alliance that not even had a train and i’m locked

State number
All States

[tired mason]

Posting for CryBaby

Observation: There should be a way to view RR or KOTH game.

Consequences: We can’t watch how our alliance is playing. Not all players can be a part of RR and at least we could watch.

Solution: Create a way we can watch our alliance in RR and KOTH.

[muted crescent]

Observation:
Material Shortage

Consequence:
Players are forced to waste 50 stamina for 5 crystals and 5 research speedups daily during one week what is waste of stamina considering how precious it is as we dont have much of it.

Suggested Solution:

• Count intel infected kills into this event so players will not waste stamina
• Instead of research speedups add general speedups
• Give us 10 crystals per day instead of 5 crystals

State number
All states

[tired mason]

Posted for [AOD] McDoggo

Observation:
Players dont get matched for a game in Desert Survival while playing for human.

Consequences: Players cant play for a human, enjoy it, get rewards. Instead, they watch the matching timer until they run out of patience.

Solution: This is obviously the result of imbalance between human and monster attempts, so balance it.

[fast minnow]

Posting on behalf DevilDog 
 
Observation:

Currently, the fragment conversion functionality for Behemoth skins from the Pacific Rim event can only be used for upgrading skins, not for unlocking them.

Consequence:

Players are unable to unlock Behemoth skins after the event. The option to convert fragments solely for upgrades is limiting, as all skins require upgrades.
Also, the announcement from the developers weren’t clear about the functionality, making players convert the fragments thinking that they could unlock other skin. Now the player can’t unlock and can’t use the general fragments. 

Suggested Solution:

Considering that the odds were terrible, and players couldn’t unlock all the skins even spending,   Allow  players to use general fragments to unlock new skins, not just for upgrading them.


State number
All states ```

[fast minnow]

Observation:

Flawless pearls task in SvS/SOFT when we don’t have the bazaar store to use 

Consequence: 

Players are not able to make points in the event because there  isn’t a bazaar store to use the pearls. Recycling pearls is not a viable option since it is possible to acquire valuable items with them.

Suggested Solution: 

Open the bazaar store to use the pearls full time so players can use the pearls for the tasks. 


State number
All states ```

[restive geode]

Observation:

Unable to join Survival Royale
When click "Find Match", error message pop up.

Consequence:

Unable to join Survival Royale

Suggested Solution:

Fix the issue, so we can join the event.

State number:
1277

[split lotus]

Observation:
Sneaky devs removed transfer ticket from alliance store

Consequence:
No ticket available for transfers

Solution:
Give ticket back!

[undone lynx]

Observation: 
The game features several statues that belong to a particular zodiac sign (for example, Leo, Virgo, Libra...).

Consequence: There are players who would like to see a statue of their zodiac sign in the game, for example, Capricorn. 

Suggested Solution: 
Add other zodiac statues to the game. 

State number
All states```

[dusk jay]

Observation:

Some event bundles are available when their event is not active. Example: Desert Survival bundle is available for purchase but the event is not playable.

Consequence:

Players will purchase the event bundles for instant use, and discover they cannot make use of their purchases. They will view the company negatively and consider it a form of theft.

Solution:

Do not market event bundles when the event is not active.

State:

Any

[junior matrix]

Observation:
You can't ever be sure what event dates mean. Sometimes the end date is inclusive, sometimes it's exclusive, sometimes you can play till the end, sometimes you're greeted by a calculating page or store only phase at the last day.

Consequence:
It's confusing and frustrating if you have to find out what's the case for the current event only at or after the end date.

Solution:
Make it absolutely clear what will happen at the last day of an event, directly at the front page of the event.

[primal yacht]

Posting on behalf shirosei.

Observation:
Buying bundles via diamonds is a one click system as opposed to Google Pay which asks for confirmation.

Consequence:
Players may accidentally buy bundles they did not want using diamonds and the only way to reverse it is to use custom service which takes a while.

Suggested Solution:
Add some In Game confirmation screen for each purchase done "Confirm buying 100m tomatoes?".

State number
All states ```

[deft narwhal]

Observation:
Pvp is underwhelming and too much loss of time and effort.

Consequence:
Players don't participate much if at all and the events such as cc, svs, facility fights are boring and too much time and effort and real life and money is lost.

Suggested Solution:
make all pvp events like alliance duels where at the end of the event, all troops are returned, this may entice players to actually participate in the events more often knowing that they arent going to waste alot of time, effort, and money. or remove all pvp events except for koth, rr, ad, and survival royal / pow / desert survival.

State number
All states

[elder sequoia]

Observation:
More capsules just got added to weekly store, more hero Gens are present there now (finally you devs have started to think about us and something from our needs). Its nice to see such store having capsules of heroes from previous Gens that some players have missed, especially those in states that have skipped a series of Gens like 811 in my case where right after Gen12 we were provided with newest then Gen18 despite that I was hoping to soon start working on Maddie in Gen13 when getting towards the end of Gen12 basing it on experience in 492

Consequence:

1. Since those hero capsules cost a bit its not that easy for every player to get a good amount of them just like that when wanting to buy capsules for a few heroes from there or of a same hero week after week for some time, unless they already have been saving since a good while. To get anything decent from that you have to hoard them for a while and not like myself spend 30k of coins every week on either aircraft crates or tactical guides, for example 30 available capsules for 1 hero there would cost 45k (1500x30) and if wanting to buy capsules there for more heroes you'd need a lot more than that
2. Players in states that have skipped series of Gens would be delighted to do something with those missed heroes at a better range for all types of players

Suggested Solution:

1. Increase the amount of coins earned from each of their sources such as daily task crates or trucks
2. Increase the max limit for amount of coins available to save up and hold at once, instead of current 120k make it 240k or 300k so that players could save up themselves more making sure at the end that they can buy those decent bunches of capsules
3. Significantly decrease the cost of the capsules there

State number:
492/811/All

[bleak sun]

Observation: Purple tempest essences aren't really useful because players already have legendary tempest arms, which are better than epic

Consequence: Players have a lot of purple tempest essences in the backpack that don't seem to be of any use

Suggested solution: Allow players to exchange a certain number of purple tempest essences for a gold tempest essence.

State number: All

[marble heath]

Observation:
Our state is currently in the SVS prep stage, where players are required to spend pearls to earn points. However, the store where pearls can be used is missing from the event. This has happened before during previous events.

Consequence:
Players are unable to use their pearls to earn points, which leads to frustration, as it affects their ability to compete effectively in the event. Many have invested significant time and resources, only to face this recurring issue, diminishing their overall gaming experience.

Suggested Solution:
Ensure the store is always available whenever pearls are required to be spent for event points. Additionally, thorough checks before each event can help avoid such oversights.

State: 188

[odd pivot]

Observation:
Changes to alliance store are not keeping up with the game progress and needs of players. What do I need with more Sarge and Jane frags when I already have over 4k of each sitting uselessly in my backpack.

Consequence:
Annoying the crap out of us with useless junk we can’t do anything with.

Solution:
Add usable items for older states that have so much they need to progress their accounts. Give us somewhere to recycle old frags into something usable. Keep it interesting, duh.

[grizzled mantle]

Observation
Consistency in UI is lacking. Some locations where a number is entered are the whole keyboard. Others are sensibly just the number keys. This ought to be similar across the board and is not

Consequence
Most people won't care but its a tiny quality of life thing you could add so when needing to type numbers in at any speed you don't accidentally put in a word and have to delete it and start over

Suggested solution
Swap the keyboard call for a numeric board where a full keyboard isn't needed. Troop training, trap donations, march, healing etc etc.

[tired moat]

Observation:
transfer ticket have been removed from alliance store

Consequence:
Can’t collect ticket for transfers

Solution:
Please add back asap!!!!!

[dusk jay]

Observation:

Sometimes when packs are purchased in error, players who do receive a correction to their accounts don't recieve the correct reimbursement. If a pack is valued at 499 diamonds, at times those diamonds will not be returned in full but the other items purchased are still removed.

Consequence:

When players come to CS in good faith to correct issues with mistaken purchases for old events or inactive features, they have an expectation of service and care. Players who don't receive a full reimbursement in cases of mistaken purchasing - when no history of frequent refunding is clear - are let down, and feel like they're being punished for an error cause by the game's marketing or design.
They are less likely to use purchase options in the future, and may consider choosing a free play style.

Solution:

Simple, if a player reports a mistaken purchase, and there is supporting reason for reimbursement, return the full amount of diamonds used for the specific purchase (or their equivalent currency of used) upon revoking the mistakenly purchased items.

State:

Any/all

[pulsar thicket]

Observation:
Anniversary trucks raids deprive the owners from all their exclusive rewards with only a single raid.

Consequences :
This prevents F2P players from having those exclusive rewards since all P2W players can easily raid their trucks with no possibility for them to raid back.

Solutions:
*Provide a way for everyone to protect their anniversary trucks from being raided.
*Lower the amount of rewards that get raided each hit to a certain limit that keeps at least one good reward even if the truck is fully raided.
*Exclude anniversary trucks from raiding possibility.

[deft narwhal]

Observation:
Players are forced to spend money during the anniversary event to even finish some of the tasks and activities.

Consequences :
This prevents F2P players from having those exclusive rewards and also prevents free to play players from finishing certain tasks and activities, since they arent spenders.

Solutions:
Restart the event and exclude any pay to play/pay to win stuff, i mean come on it's an anniversary event, its about time you gave back to your players for filling your pockets enough to buy your mansions and private yachts etc.

[molten warren]

Observation:
As stamina is precious all f2p and low spenders are forced to use Travis for their daily fiends and dreadbeast rallies.

Consequences:
This takes a very, very long time. Too maximize all rewards you have to do 10 rallies a day.
5 minutes rally countdown and an average of 3 minutes marching time to and fro. About 80 minutes per day.

Solution:
Give an option to choose 1 minute or even 30 seconds countdown for fiends and dreadbeast rallies. This is much more needed than the 15 and 30 minutes available right now.

State:
All.

[vital pagoda]

written for bozing122521

Observation:
The Sunlit Dominican HQ skin and other skins from the Pinball Madness event are unavailable after the event ends

Consequences:
Players who missed the event can't get these skins

Suggested Solution:
Add these skins to the Festival Bazaar and other event stores so players can still acquire them

State:
All

[atomic cloak]

Observation and Consequence: gray zone slow is an outdated and frustrating mechanic when there is no fighting (cc/svs) going on. with updates to game every hive is near capital and when you send a march over here, they are slowed.

Solution: remove the gray zone effect when no cc/svs event is happening

Submitted for my little octopus friend in 248

[zinc mauve]

Observation:
For mining level (crystal, coal, lime etc) Migo in old state please added more level 7 or higher because feel a little bit hard to get 

Consequence: 
Player feel easier to get the highest level 

Suggested Solution: 
Add more the highest mining level on Migo

Player :
l4dym4kb3t

State number
467+369+all states ```

[scarlet osprey]

Observation:
The same trucks are displayed multiple times even after refreshing the trucks available in the “Others’ Shipments” tab of Doomsday Express. As the screenshots below show, the same 4 trucks were displayed 12 times out of 20 refreshes made (one of them even showing up a 13th time).

Consequence:
Players’ ability to refresh the listed trucks and see new ones that they want/can raid is severely and negatively impacted.

Solution:
Remove the parameters that are making certain trucks show up more often than others, specially after they have been refreshed more than once.

States:
All states with trucks.

[tranquil herald]

Observation: You changed the rewards in Ray's place drastically. I am not talking about a bit, it's a lot. Considering you get 28 frags from the new hero generation for the first 120 draws, ALL players in our alliance/state finished up with around 30~32 new hero gen frags (included the 28 reward frags) for 150 draws.
Today another test run, 150 draws, around 6~12 frags. This is simply disgusting.

Consequence:
NO f2p or low spender will be able to finish not even one new hero or a new generation with that current rate.

Suggested Solution:
Stop your ********* greed and stop changing things without informing the player base. You posted in a Q&A, that you didn't change anything in rewards, that's a straight up lie.
It's one thing to be greedy (that's the only thing you're actually good at, as a company itself), but removing the ability of the majority of the player base to get at least ONE decent hero without spending is ridiculous.
Change back the rewards and likelihood in Ray's place as it was and compensate the players for this week.

State:
649 + All

[elder sequoia]

Observation:
At alliance post people sometimes type in different languages than English

Consequence:

1. If you don't know or understand that particular language (in my case Japaneese, about 3/5 of members in that alliance of mine are Japaneese, including some of those in leadership) you have to translate its text to know what is told or forwarded by the person who typed it. Texts in some languages when translated create more characters resulting in text getting enlarged
2. At alliance posts if the text is pretty long once you translate it you cannot see everything mentioned there, this way you may not understand what somebody has mentioned there. Lack of understanding things between alliance members can lead to poor communication and as a result alliance doesn't have to run smooth because in such case there may always be somebody who struggles to fully understand stuff going on that all alliance members are intended to be informed of
3. Once the text in such post is translated and you try to scroll you end up scrolling the posts instead of their text, text in particular post is what interests you here and now, not a number or type of posts available to you. You aren't going to benefit from seeing number or series of posts listed without understanding what's mentioned in each of those posts

Suggested Solution:
Allow for scrolling within a single post so that whole text in each of them can be seen once translated and clrearly read by whoever who wishes to translate it for their own understanding. Either by trying to scroll the text like in chat or by clicking on the post you wanna choose and then enable scrolling through its text once you enter the post and get it on your screen

State number:
811/All

[thick arrow]

Observation: If you miss collecting completed rewards from the power play menu, they are forfeited.

Comsequence: you lose rewards for quests you have completed.

Solution: Please add rewards to the mail like is done with other rewards that are not physically collected.

State number: all

[cosmic meteor]

Observation:
Players currently have to "buy" stamina, as the free 80 stamina every 8 hours is not enough and the developers have not yet made any adjustments to 100 or 120 stamina. This leads to considerable additional effort.

Consequence:
Players, including myself and my alliance, have to sacrifice valuable bipcaps and resources to compensate for the high stamina consumption caused by the developments. This causes frustration and reduces the enjoyment of the game as we have to pay for a problem caused by developer decisions.

Proposed solution:
Free stamina points should be increased to 100 or 120 every 8 hours to restore balance and prevent players from being forced to waste their resources on stamina purchases.

State number: 794 / all
(submitted for user @tawdry shard)

[void palm]

Observation:
The store to exchange gold coins for flawless pearls in Bounty Blast (Pluton) event has now been changed to a lower rate.

Consequences:
Players that obtain gold coins for using the bullets can't exchange them for silver coins to obtain flawless pearls at a reasonable rate. Wasted time, risk of less purchases made, then eventually less engagement.

Suggested Solution:
Allow players to have the option to exchange gold coins (back)to silver with the same exchange rate from exchanging silver > gold.

State: All.

[wise hollow]

Observation:
Players often forget the time of their mine. Competition in some states on them is extremely high.

Consequence:
Players forget to update their mine, lose it and cannot find a free one. As a result, conflicts arise. Players get a lot of negative emotions.

Proposed solution:
Make it possible to enable reminders on devices about mine completion 1 hour \ 30 minutes \ 15 minutes before the end of the mine

[jade jungle]

Observation
for a while we haven't had x2 x4 multipliers on bundles

Consequences
we really would like to get them.back because they were a huge help not only in getting higher in top up but also with biocaps

suggested solution
just bring them back please

[rain coral]

Observation:
Anniversary event is too complicated and it doesn't reward time spent on it with proper rewards, especially for free to play players

Consequence:
You made another anniversary event which is even worse than the ones before. People who are already struggling with having to click so many red dots and claim free purple fragments or other useless stuff are now overwhelmed with more clicks to claim 5 pearls for pearl shop. Whole fair concept is unnecessarily complicated and has almost nothing to offer to people who are not spending or low/mid spenders. It's also time consuming, and it was released in September, when most of us return from vacations to their jobs and other RL commitments. All this shows your lack of interest for player base and lack of strategy to improve gaming experience for them.

Suggested Solution:
Fire whoever designed Anniversary event this year and compensate players with better awards.

State number
All states

[dusk jay]

Observation:

The new mechanics for adding resources to the warehouse are difficult to use and not ideal for players, particularly in State event weeks where rss use is likely and needs to be fast.

Consequence:

Players currently must either add resources by single click use, or by opening their backpacks and selecting a number on the slider bar. This results in either overages or deficits in stored resources, which means players are not able to use their resources more efficiently or strategically.
This reduces enjoyment and engagement.

Solution:

Restore the use of resources to previous, using ×1, ×10, ×100, and "Quick Use" supplement batches so players can stock warehouses and utilize these necessary components more easily and efficiently in events and features.

State:

Any/all

[violet narwhal]

Observation
Ridiculous number of events and each event with ridiculous number of bundles. The gap between maxed and even high spenders is large now, forget about f2p/mid/low spenders.

Consequence
Most players are in "auto" mode, logging in, chat with friends and then log off. They dont spend even a little to improve their account and day-by-day their accounts grow weaker. They are no longer effective in events and hence participation is largely reduced as well. Game requires huge amount of time everyday to commit which also drives some players away from the game

Solution
Reduce the events/features by a large number. Remove all the recurring events that makes no sense except clog more time, remove complexities around features, reduce the need for overwhelming bundles for everything. The game was simple and less greedy couple of years back and monthly revenue was so much higher. Now your greed has brought down the revenue but you still keep adding more costly features and events. Even a baby can realize the core issue and take a course correction.

[muted crescent]

Observation:
Statue effects/ Zodiac signs

Consequence:
Some zodiac sign statues got very pretty effects like Gemini and some statues like Taurus got very lame and boring effect once on lvl 10 and same goes to multiple zodiac signs.

Suggested Solution:
Make all Zodiac signs statues equal and shiny. Make them worth upgrading to lvl 10 so players dont need to fee disappointed once statue is upgraded. Give them special effect not just circle of different color.

State number
All states

[thin prawn]

Observation:
Too many old statues in the island area

Consequence:
Players have to struggle to find a statue they want to hide to build a new one

Solution:
Add a hide all button or space optimization button to automatically arrange and free up space

State number
All states

Observation:
After opening the pet crate, the game automatically switches out

Consequences:
Causes discomfort for the player and if there are many crates, the player has to go back to the menu and open the next crate, which is very time-consuming

Solution:
After opening the crate, continue to hold that screen so that the player can continue the operation

State number
All states

[muted crescent]

Observation:
Anniversary Fair- rewards solo progress

Consequence:
This anniversary fair is everything but not fair nor festive. Rewards getting reset every single stage with high demand of points gained to even start new stage with no way of finishing last stage rewards is not fair to players at all. Most of players cant even play this even once next stages start as they would not even be able to get to first reward. points are way too demanding based on low reward of new stage and go more and more up each stage making this event unplayable and nothing there to enjoy on it.

Suggested Solution:
Let us keep our stage progress and allow us to continue from where we are without resetting our progress each stage. Make this anniversary fun for all players not just to 0 bank accounts.

State number
All states

[amber grail]

Observation:
We habe only 5 symbols for alliance markers. When you try to give instructions for multiple targets or coordinate battle, more symbols would be helpful.

Consequence:
When you mark all bunkers/facilities for a fight and add a player that needs defense whilst offline plus want to mark an opposing alliance as KE target on a KE Friday, you are out of markers. Players look at markers more often than at group mails.

Solution:
Add 2-3 more symbols to give us more marks. Example: Black cross, white X, orange circle/full moon

State Number:
599, All

Suggested by Player: ♡ JJ ツ

[junior matrix]

Observation:
Your anniversary is a farce.
Imagine throwing a birthday party and providing plates and forks to your friends you have invited, but actually making them pay to have a piece of your birthday cake.

Consequence:
You'll have much less friends attending your birthday party next year. At all, you'll probably have fewer friends after your party in general.

Solution:
Don't think about money at least once a year, so that your friends will stay your friends. Learn from the lesson that Ebenezer Scrooge learned from.

[ebon pumice]

Observation: Hearken, good sirs and gentle ladies, to this woeful tale of a grand jubilee gone awry. The anniversary festivities, 'tis true, border upon a most vehement pedantry. While the lowborn rabble revels in obscene largesse of gifts and boons, we, the noble patrons who have long nurtured this grand spectacle, find ourselves bereft, left to gnaw upon bare morsels. Such treatment ill befits an event of such enthralling magnitude. Our coffers strain and groan, yearning to be emptied, yet the stewards of this grand affair provide paltry chances for true entertainment. 
Consequence: Verily, our purses flail about, while our digits quiver and our palms grow damp with fervent anticipation. We await with bated breath for but a glimmer of hope upon the far horizon. Yet, lo! The peasantry escapes with far too much bounty. To witness them slink away with millions intact after a mighty assault? The verisimilitude of our martial adventures wanes sorrowfully. Naught but utter pulverization would suffice to sate our appetite for realism, yet of late, all seems to fall short of the mark. *sniff*

Solution: Hark! The upper echelons shall reap bountiful dividends should swift action be undertaken. Allow me to illuminate some proposals:

1. Let there be grand spectacles introduced to the jubilee - grand displays of light, theatrical performances, operatic extravaganzas, and musical reveries. Each, of course, demanding entrance fees that would make even the most avaricious of ticket-mongers flush with pride.

2. Bring forth new warriors and beasts, attainable only by those who prove victorious in the uppermost ranks of the anniversary trials. Perchance a keeper of exotic creatures?

3. Let the lion's mighty roar, the hound's fetid breath, and the falcon's crushing talons be fashioned into arms most formidable. These shall serve to bedazzle the common folk who dare to gaze upon our menagerie. Naturally, such wonders shall be unlocked solely through games of chance.

[remote steppe]

Observation:
Survival Royal rewards are an updated, gen 1 TA, gen 2 designs and stats reforging essence. In addition to golden molds which are also obsolete

Consequences:
The rewards are unappealing and make it harder to advance in TA. SR isn't as an appealing event, leading to many using auto, which further detracts from the quality of game

Solution:

1. Change all TA received (store and rewards) to the latest generation
2. Get rid of purple/blue molds they are useless

State:457

[unkempt bear]

Observation: You Added a Button for "GLEAMING GIFTS" calling it a new thing for VIP 13. The ONLY thing new for VIP 13. It is there for months just all time saying "Coming Soon". It is there for months now

Consequences: It feels like players get fooled. Acting like you add a feature for higher VIP levels but nothing is coming

Solution: Finally add it. What feature that look like a draw for random rewards can take half a year to add? I think it has just been forgotten.

[sullen scarab]

Observation: Within the auction if bidding for an item and the value exceeds what the expected arbitrary value is, then when awarded that item is subject to a 24 hour review period.

Consequences: There should not be a review period as the value is determined by the players paying for it.

Solution: Eliminate the waiting period. It serves no purpose. If you needed to reclaim the item, you could simply raid the players backpack as has been previously demonstrated when errors were made during past events.

[static tapir]

Observation:
Coordinate share or Anything share time is too long. More precise in battle.

Consequences:
In Battle like RR We share water plant but after one share take 30 sec to another share. if we share quickly Rally leader manage to easily march stronger to weaker. it seems for late share they send stronger march to occupy. then recall it or back to settlement then rally send. Which is whole waste of time.

Suggested Solution:
Share time reduce to 5 sec/10 sec.

[tame epoch]

Observation:
Invaders during SvS Warfare Stage can kick people from invaded state out of their mines.

Consequence:
People losing their mines and will have problems to get them back after SvS.

Solution:
Keep mines out of SvS!

State: All States!!!!!!

[amber grail]

Observation:
Monthly Passes stick to their order, no matter whether they are bought or still an offer. This means one has to scroll for daily claims of their bought passes.

Consequence:
It's inconvenient and can lead to forgetting a daily claim, despite buying the pass.

Solution:
Automatically show all bought Passes on the start of the page.

State Number:
1273, all

[fervent perch]

Observation:
Behemoth intel tasks are hard to win no matter what the formation used in marches. Because Behemoth material arr hard to get thus hard to win those levels.

Consequence:
Can't level Behemoth without components, unable to successfully attack the tasks or win the rewards. How can players make Behemoth stronger bc the supplies needed to make mine stronger are rewards for beating the Behomoth?

Suggested Solution:

• Add Behemoth material to different events as rewards.
• Make components more avaliable for players to get.

[frozen shale]

you can post the code here #⌛︱bring-em-back

[muted crescent]

Observation:
Behemoth Companion - Behemoth Zero

Consequence:
Behemoth Zero is no longer in the intel and besides recycling behemoth MK I and MK II material and buying it in alliance store once week, theres no other chance to obtain it, what is slowing down progress of a lot of players.

Suggested Solution:

• Add Behemoth Zero to pearl store
• Return Behemoth Zero to intel

State number
All states

[lilac trout]

On behalf of zombieclanslayer
Observation: Game freezing and lagging when open, screen turns white and take alot time to reload for old devices.

Consequences: players not having comfortable time playing and accessing game due to alot of data load and high graphics .

Solution: Provide lite mode or low graphics option to make game smoother and faster to load

[sick marsh]

Posted for Tata

Observation: State Warfare - Supply Rebate takes to long to complete

Consequence: Players don't want to search arround the map or keep going to the Supply Rebate page to find the glory and valor crates.

Suggested Solution: - Make shortcut to find the glory and valor crates easier

• Allow more marches to be send out
• Make the marches faster

State number: All

[noble cradle]

Observation: The Anniversary event is supposed to be a celebration and thank you for ALL players, including those that do not spend on the game. 

Consequence:
The entire event is clearly spender friendly and cannot be enjoyed by those that are free to play. Goals cannot be reached without spending and players feel like this is a blatent slap in the face. It will not encourage people who have left the game to come back.   

Solution: This event should have been friendly for all players and people should not have to spend to reach goals. Give back to the people that play the game before more people quit playing. 

State Number:
All states```

[late sequoia]

Observation:
Dear Team, I’m totally annoyed with the fact we can’t send messages to people who are not in the contact list. Currently, odds that message will be sent are the same as in any of the event with 0,02%

Consequence:
It’s making communication within state just impossible. I don’t want and I assume we can’t add the whole state to our contact list. We can’t reach out to gov, can’t reach out to another players

Suggested Solution:
I don’t think I need to specify the solution. Fix please

State number: All

[mystic sedge]

Observation:
(Anniversary fair is another crap P2P event with it progress reset at each stage.)

Consequences:
(Negative. It has high pay wall to get at least smth)

Suggested Solution:
(Make progress for each stage same as for event stage without reset at each stage, same as it made for Future Tycoon... make it possible to get smth for F2P or low spenders from this)

[muted crescent]

Posted for 🌙SANA💫

Observation:
Pearl store

Consequence:
There are things what are in game yet were not added to the pearl store yet for F2P and MID spenders and some what already are added but price should be changed as its outdated.

Suggested Solution:

• STATUE: 300 pearl for 1 is not a bad deal but should 300 for new statue and for old like Christmas etc 200!

• WINGS: pearl store should adds Wings, which old or standard ones, we need to get our stuff, players are far behind in and every events is getting less and less favouring through F2P/Mid spenders!!

• HQ: 1800 for a Turkey HQ, which looks so odd, We need new skins in around 600 to 800 pearls !!

• ADVANCED relocator: we got few new port locators and there is no sign that adds in pearl store, Bring it there!!

• Pearl store and Jungle Gems should be added as regular event like Throwdowns..
  Need to add these events more helpful for mid/ F2P spenders!

• Behemoth companion: It's gone from Intels, hardly get any crates, so add them as well..

State number
All states

[twin iris]

Observation:
Supply rebate (Glory or Valor supplies) can be picked 1 pack at a time.
Since we are reducing time players needed to finish mundane tasks, this needs to be speeden up.

Consequence:
It feels boring and unrewarding -- sitting in for 30 mins to pick up those 14 crates.

Suggested solution:
Allow players to send 6 marches at once to pick-up the supplies.

[covert sigil]

Observation:
Anniversary event and whole SoS game.
Hello. I got issues with your anniversary event. It's outrageous that you make another event that free to play or low spenders players can't participate fully. Wherever I talk to others they are truly disgusted by your behavior. It should be event that connects all players. Not another event that shows us what you think about most players and making gap between paying and other players to abyss. Not everyone is big spender. Your game wouldn't be what it is today without majority of players that don't spend money on your game. When I talk to my friends they are really considering leaving this "game". It truly became money pit for some. You don't listen to us players. You make event after event, stacking them up on each other. Not giving us break we beg you for a long time. This game shouldn't be advertised as friendly and free to play. It's anything but that. It became such time consuming that it affects our lives.

Consequences:
Most players feel unappreciated, frustrated, and very, very tired. Some stay in the game only for the friendships that have been formed here.

Suggested Solution:
Stop adding new events only for big spenders to win. At beginning of this game it was about cooperation, not how much you spend in game to become the strongest. Slower pace of adding new stuff. Let us catch up. Let F2P and low spenders enjoy some events also - we don't wanna be always on gray end of any leaderboards. There is no event for us to get any decent rewards. All is paywalled.

[tall ledge]

Observation:
KotH AKA King of the Hills has many bugs, auto assignment doesn't work, matchmaking is on alliance with unknown rules, 3 matched alliances have immensely weird difference of power and combat capabilities. Even alliance with 1 member having HQ 26 is matched with top alliances having 90 members and maxed players with having maxed behemoth and formation system, Red wifi signals all KotH 1 hour, when trying to march to a building it gives errors, system errors. Marches vanishing, bad rewards, not fun playing as there is no clear strategy, can't share building location. And many more.

Consequences: players have lost interest in KotH as it has been buggy since day 1. Many players just play it for WE, otherwise 90% players won't play it, slowly and gradually players are losing interest in other events too because of 1 event where there is no single thing is working correctly and fairly.

Solution 1: Scrap KotH ASAP and introduce an event like MM or Nexus with time of 1 hour.

Solution 2: Make matchmaking on registered players not on whole alliance as not entire alliance play KotH. So please stop assuming that every player or top 26 players will play this event, even your own given mechanics don't sit perfect when an alliance with 1 player matches with another two alliances having maxed players.

State: All

[marble flume]

Observation: 
 [ Vehicles: There is a daily free chance to obtain fragments, parts, and materials for Generation 1, but not for  Generation 2 . ]

Consequence: 
[ F2P has a difficult time obtaining and upgrading Generation 2 Vehicles without this daily free chance. This widens the already wide gap between F2P and spenders.]

Possible Suggested Solutions: 
[ Add a free daily chance to gain fragments, parts, and materials for Generation 2 Vehicles as you did for Generation 1. ]

State number
[All states]```

[runic axle]

posted on behalf of surman.viking

Observation:
F2P players are struggling to grow in the game with the increase in events and p2w elements.

Consequences:
f2p players will quit the game very quickly due to the disparity in power in game

Solution:
Make game rewards from events higher and easily accessible for f2p players to be able to keep up despite taking a longer time. Give f2p players a fighting chance.

[muted crescent]

Observation:
King of the Hill store and Crown Conquest

Consequence:
Price in Koth stores is too high with little amount of coins we get and there is not even much to pick from.

Suggested Solution:
Lower price in all King of the Hill stores and add bigger pallet of useful items players need like for example completion potions

State number
All states

[wise hollow]

Observation:
The Anniversary event has bonuses for your fair. The bonuses are activated as soon as they are received.

Consequence:
This is very annoying at times. Many people would like to be able to accumulate these bonuses and activate together, which would give more value.

Suggested Solution:
Make it possible to choose whether to activate the bonuses now or postpone them

[orchid abyss]

Observation:
Bring back Nexus and get rid of Alliance Duel. The tower placement of some opponents is beyond ridiculous. Limited to 3 marches. And a one day event.

Consequence: Less option for Migo points. People stop participating if they can't get points anyway.

Suggested Solution: Bring back Nexus. Yes, a week long event sucks and times for events during the week generally are not in USA players favor. But Nexus gives more opportunities, more option's for points, mines and a safe zone during KE/SVS.

[manic glacier]

Observation:
Auto Mode introduced but it locked behind paywall (e.g Path of Water or Desert Survival)

Consequences:
People who didnt like play POW/DS and want play Auto Play will forced to pay unlike Survivor Royale

Suggestion Soluton:
Make Auto Play free and not locked behind paywall like Survivor Royale Auto Mode

State:
All

[median path]

Observation:
Freight anniversary rewards also get snatched with the normal rewards

Consequences:
The developer placed the Anniversary rewards to the freight for all the players to have as an anniversary gift whereas they also get snatched with the regular Rewards by other players while attacking supplies this is making players feel annoyed especially the F2P players who cannot spend too much to get better Stats

Suggestion Soluton:
Aniversary rewards should be for all players and they should be bound to the freight as non snatchable reward so all players can enjoy a better game experience

State:
All

[sick marsh]

Observation: Mystic Guardian Statue permits has been in the game for while now but still haven't been added to the hero statue crates or event stores

Consequence: It's hard for players to get the permits to upgrade the Mystic Guardian statue

Suggested Solution: - Add Mystic Guardian statue permits to the hero statue crates

• Add the Mystic Guardian statue permit to the Festival (pearl) store

State number: All

[fierce owl]

Observation:

Consequences:
The developer placed the Anniversary rewards to the freight for all the players to have as an anniversary gift whereas they also get snatched with the regular Rewards by other players while attacking supplies this is making players feel annoyed especially the F2P players who cannot spend too much to get better Stats

Suggestion Soluton:
Aniversary rewards should be for all players and they should be bound to the freight as non snatchable reward so all players can enjoy a better game experience

State:
All

[sick marsh]

Posted for A Sith Lawd

Observation: The daily check in for the Anniversary Cards in the top up center are easy to miss as there is no notification ingame for it

Consequence: Players have missed out on the first days due to not knowing it was there

Suggested Solution:

• Give notifications ingame when there's an event going on in the top up center
• Give Players a chance to make up for the days missed (up to 5 times) like in the daily login event for the anniversary event

State number: All

[fierce owl]

Observation:
In POW, superstrong players from different alliances and different states are making teams.

Consequences:
These super teams make it impossible to play for smaller players who want to play solo. It's killing the fun when big players bullying the small ones.

Suggestion Solutions:
Making a team could be possible only from the same state or make a team power cap or take out the code that allows a team to match against solos

State:
All

[sick marsh]

Posted for PSYCHO

Observation: For the greeters in Anniversary Fair event you only have the choice of 1 blue, purple or gold pet of each kind

Consequence: Not all players have a purple falcon, tiger and doberman so they can't make all 3 greeters atleast purple

Suggested Solution:

• Let players choose out of all their pets not just 1 of each color for each pet

State number: All

[blazing horizon]

Observation: Players in old states 1-50 frustrated most of them are free to play, Players need the old gens frags (gens 1,2,3,4,5) so they can upgrade, Players didn't request something 

Consequence: you must know that those Players are playing the game from many years even before you start many events, you must provide them a fair opportunity to play the game and feel like they are heard as they were the ones  that you are always testing your upgrading operations on.

Solution: Give those Players a chance and provide them frags for some of those Gens such as (Nicola, Lucky, Jeb, Tirish, Miho, Zoe, Brooke, Tyler, Roxy and Tweak) in the weekly deals store maybe every weekly deals refreshing you can put a gen.

State:
1-50```

[median path]

Observation:
Aniversary Festival is Non sos Event Where as Game is Survival related

Consequences:
Players are feeling confused with the Anniversary festival event due to event style its totally not survival oriented festival which do not matches with the soul of the game that is survival in the wild against all odds

Suggestion Soluton:
The anniversary event should be more game oriented i.e. survival game story theme should be added to preserve the game soul in all the measure

State:
All

[simple robin]

Observation:
The rewards in many events are outdated and not useful for any of us in our state. In alliance showdown for example. The only thing that the most of us claim from there is anything related to speedups. Because we don't need anything else. The same issue happens in the other events also, for example Capital Clash and FF.

Consequences:
The event gives us options to gain rewards that we don't need and it doesn't motivate our players to participate..

Suggested solution:
Give us better rewards based on our current state age.
We could have there:

• plasma cores and polymer plasma
• red crystals,
• items for our badge upgrades (certificates of honor)
• items for tempest arms,
• items to upgrade mk I and mk II,
• items to upgrade our airplane and helicopter,
• or even crates for animated stickers
• crates for frames.
• items for the limitless heroes (current gen based on each state's age) and more
• items to upgrade the pets
• pearls/items for skin events
• state transfer tickets

State Number:
182 & for ALL

[fast minnow]

Posting on behalf DevilDog 
 
Observation:

Currently, the fragment conversion functionality for Behemoth skins from the Pacific Rim event can only be used for upgrading skins, not for unlocking them.

Consequence:

Players are unable to unlock Behemoth skins after the event. The option to convert fragments solely for upgrades is limiting, as all skins require upgrades.
Also, the announcement from the developers weren’t clear about the functionality, making players convert the fragments thinking that they could unlock other skin. Now the player can’t unlock and can’t use the general fragments. 

Suggested Solution:

Considering that the odds were terrible, and players couldn’t unlock all the skins even spending,   Allow  players to use general fragments to unlock new skins, not just for upgrading them.


State number
All states ```

[modern garnet]

Observation : Activity + Top-up points for each stage need to be completed at 100% to get the 400 points.
Though, scratch cards can mostly be randomly obtained from the rare visitor of the Anniversary Fair event if we don't count the 1 free scratch card at the beginning of each stage and the 1 purchasable card included in the 2500 diamonds manual pass.

Consequences : Some players can't reach 200-300-400 points steps because of this randomness, whatever their activity, involvement or the amount they spend for the event

Suggested solutions : Allowing players to get scratch cards by others means : side events, bundles, shops or making new activities to get over the 400 points in case these players didn't manage to get the 3 scratch cards per stage

State number : All states

[cobalt bear]

Observation:

• Path of Water: Auto-mode (solo)
  The "bots" play horrible: they move slow, move out of fortresses when a opponent approaches etc.

Consequences:
Path of Water was already quite difficult when playing solo matches, despite that it's one of my favorite events.
But with bots on your team it absolutely kills the fun!
Many players already stopped playing Path of Water as long as the auto-mode is available.

Suggested Solution:

• Option 1:
  Remove auto-mode entirely

• Option 2:
  Put all the players that play on auto-mode together in a match: 5 vs 5, all on auto-mode.
  This way "real" players are not affected by it.

[fervent perch]

On behalf of Zuhal
Observation:
New anniversary event is not f2p friendly.

Consequence:
This year event is full of pay walls in almost all feature released like the legendary pets. Not all players can take part in it or have enough chance to actually win good rewards without spending.

Suggested Solution

• Make event more inclusive to all players.
• Open the legendary pets to all players not just p2p.

On behalf of Zuhal
Observation :
Resonating vouchers event was closed awhile ago and many of us stashed the tickets to be able to buy enough Resonating hero frags later on but now we can't.

Consequence:
The event is not available anymore and many players have the tickets but with no use nor able to recycle them.

Suggested Solution:

• Bring back the event and give the players the chance to upgrade Resonating heroes
• Allow us to recycle the tickets to something valuable other than skin tickets or rss .

[atomic mirage]

Observation :
Many ' mini events ' aren't playable or minimal playable for low spenders F2P
Events like : Feeding frenzy / Jungle event / lucky cards / The list goes on and on ...
Even though there is one event - Vulvae slots - where you can get 2 coins each day through biocaps which makes it a little better for low spenders F2P to get something out of it

Consequence :
A lot of F2P / low spenders don't even plat the mini events anymore due to being behind a paywall or the F2P rewards aren't just worth the extra time in game anymore.

Suggested Solution :
Make EVERY event F2P / Low spender accessible by letting them get a minimal amount of ' chances ' by purchase with Biocaps =>
For instance :
Jungle gem event => 2 pickaxe a day for 2K bios
Astro wheel => 1 draw a day for 5K bios
ETC ...

States :
ALL OF THEM

[calm owl]

Observation :
Lucky Card is no longer lucky. The prize you choose is always on the last card.

Consequence:
Has turned it into a p2p game, like most others.

Suggested Solution:

Bring back the random prize card placement

[mystic sedge]

Observation:
(No Pearls in Lucky cards)

Consequences:
(Negative)

Suggested Solution:
(Make pearls at least ones in a month in Lucky cards)

[stable snow]

Posted on behalf of Shirosei

Consequence: The lack of options to obtain mk 0 materials prevents players from upgrading the companion to a decent level and effectively taking advantage of its skills.

Suggested solution: 
- add mk 0 materials to the pearl store 
- add mk 0 materials to more stores than 1 

State: 
All states```

[flat swan]

Observation:
Top Up Card Collection event is restrictive. Spenders have duplicates and unable to assist due to 7 gifts for the event. Event was not communicated so many were not able to maximise fully the free cards.

Consequences:
People are unable to support friends with card collection and people are unable to get the basic minimum rewards from sign in alone due to no comms.

Suggested Solution:
Adjust gifting chances to a daily limit instead of for the event
Opportunity to use bios or other items to make up for days lost

[manic glacier]

Observation:
For single bugs CS always slow respond and not immediately respond

Consequences:
Player who lost event items (e.g Ocean's Bounty Pass 2x) will lose their chance to play Ocean's Bounty and force to Pay

Suggested Solution:
CS should have fast respond and not to make players feel hurt like losing items due to bugs you have done In Ocean's Bounty

State:
All

[sick marsh]

Observation: Doomsday express trucks can only be shared in Alliance chat or State chat

Consequence: When trying to find trucks on your farm account for your main it's not possible to share in dm's, so others in state or Alliance can also hit the trucks your sharing

Suggested Solution: Make it possible to share trucks in dm

State number: All

[amber grail]

Observation:
When troops are camping, they can only be recalled and not used further.

Consequence:
Camping only works as placeholder or to have the troops not in your HQ. It's not a strategic function.

Suggested Solution:
Allow camped troops to be used again, to move them to a different field or attack others (settlements/infected) without a recall needed.

State number:
All

Observation:
The anniversary event gives Boni for using legendary pets. Yet, there is currently no way to get them as f2p easily.

Consequence:
It's just another way to widen the gap between f2p and p2w players and another reason for players to quit.

Suggested Solution:
Give the legendary pets of the 3 basic pets (falcon, dog, tiger) to everyone. P2W can still try to get more for better stats or the special ones (e.g. cat).

State number:
1273, All

Posted for: („• ֊ •“)੭

Observation:
PoW still offers Nanami stickers as reward for 10 games. 50 skin tickets is often not worth a sticker, nor the time 10 games need.

Consequence:
Many players stopped playing PoW.

Suggested Solution:

• Add sticker crates for 100 skin Tickets to the store.
• Add another sticker crate that has someone different in them to PoW in newer states, for example: Maddie.

State Number:
All

Observation:
Anniversary Event has Scratch Cards in its Personal objectives, yet they cannot be obtained in the required number, unless you buy bundles.

Consequence:
F2P players have no chance to fulfill this task.

Suggested Solution:

• Add Scretch Cards to the Anniversary Fair's store to buy them with coins.
• Give out daily tasks to obtain a scretch ticket daily.

State Number:
1330, All

Posted for: Shay

[raw trellis]

Posted for athena.atj

Observation: It would be fun to have a power rangers collaboration. It has heros and villains and is a good pairing. Add Power Rangers as a limited-time event where players unlock color-coded Ranger skins for existing heroes. Each skin boosts a specific stat—Red for attack, Blue for defense, etc. Throw in some megazord-themed vehicle skins and a co-op boss fight against a giant zombie monster.

Consequence : more people will enjoy both sos and power rangers. And funplus could make good profits.

Solution: have a power rangers collaboration.

All states

[stoic crest]

Posted on behalf of PapaFunkyCat:

Observation: Searching for open Mines is difficult when it shows occupied ones as well.

Consequences: Searching for available Mines takes a long time causing Players to miss out on ones that are open. Players sometimes then have to gather on lower levels.

Suggested Solution: Make searching for Mines like searching for Resource Tiles where we can toggle on and off showing taken Mines, too.

State Number: 348/All States

[odd silo]

Observation:
Uneven/unfair matches in POW.
Leveling up to the higher ranks/tiers in POW is almost impossible now.

Consequence:
Players decided not to attend this event anymore.

Suggested Solution:
Fixing the matching system

State Number:
913, All

[primal yacht]

__Observation:__
Daily rallies sometimes take more time to complete because someone is already rallying all the fiends around you.

__Consequence:__
You searching for a fiend, click on rally, set a march and then get a big 'army is heading'  message.

__Suggested Solution:__
Add a little marker for fiends that are being attacked/rallied OR exclude those from the search function.

__State Number:__
All

[median path]

Observation:
Paw puzzle event Points are required in the anniversary festival stage 4 whereas the event has not yet started

Consequence:
Players are having trouble in obtaining points in the anniversary festival stage 4 due to the appearing of the paw puzzle event. Whereas the event has not yet started due to which points cannot be obtained and players cannot complete all the anniversary festival tasks

Suggested Solution:

• Points gathering for the anniversary festival tasks should be easy so all can obtain points
• Events should be matched with the stages so players can complete them
• Paw puzzle event should be replaced with the present running events so players can complete tasks to obtain points for Anniversary festival

State:
All States

[median path]

Observation:
The Hero section is missing a filter that is hero category

Consequence:
Players feel troubled as they cannot review heroes with respect to categories separately. The only categories available for filtering heroes with level, Power etc you cannot find the category of the hero like infantry hunters or Rider which also makes it difficult in animal attachments

Suggested Solution:

• A new filter should be added with word hero category through which the heroes can be filtered like infantry, Riders, Hunters along with animal attachment features in that filter

State:
All States

[sage bough]

Observation: For weeks wasted crates and coins for Robert and since hero says Robbie sos is not recognizing capsules to locate hero.
Consequence: Waste of crates and coins
Suggested solution: coins and crates should be returned if unable to locate Robbie

[lilac trout]

On behalf of liannin...
Observation: players are dissatisfied with rewards which are out of date or irrelevant, like in bunkers epic fragments, xp books or grimm frags in older states, capital clash chief badge material, azurtane heist rewards ,horde and trap rewards.

Consequences: Players getting annoyed and tired of same rewards which not helping them much in their game progress. Which leading them to stop playing or losing interest. And events getting bored with no attractive rewards to spend time on.

Solution: Upgrade all events rewards according to state range and needs. Add more current needed material in rewards like of formation system, behemoth, aircrafts , hero capsules. As we have state groups , there should be reward groups too.

[edgy girder]

Observation:
There is 1 player that consistenly AFK in Path if Water and he's not getting banned matchmaking after POW only Activity pts doesnt count

Consequences:
It affects on our team or even enemy team in PoW due to 1 consistent AFK player

Suggested Solution

• Introducing Report button after match (Not any unneccesary report such as name/chat/profile/etc)
  Add Banned matchmaking for AFK

• 1x AFK = 1 hour ban

• 2x AFK = 1 day ban

• 3x AFK = Ban until POW over

• Dont give any stars for AFK players when achieved Win and deduct 1 star

P.S
lunar power should get banned for life because of consistency AFK in POW

Stats:
All

[wise hollow]

Observation:
During attacks, when the player enters a settlement, he encounters Becca.

Consequence:
The dialog gets in the way, wastes time, and is annoying. Players lose seconds that can be critical in battles. Players get a negative experience.

Suggested Solution:
Make it possible to completely disable hero dialogs in game settings

[lilac trout]

Please post bring them back codes in #⌛︱bring-em-back 🤗🤗

[olive wigeon]

Observation:
We have always less room in our settlements due to new event buildings, standard buildings etc.

Consequences:
It often happens I have to remove some details to make more room, or rearrange totally my settlement for installing new buildings (last one was the pet building right after MIGO).

Solution:
group these buildings in one single building:

• all collection points for tomatoes, wood, metal and gas;
• all 4 training centers;
• include the recruitment center into the hospital;
• the possibility to remove the warehouse and hide it;
• once research is all done, group it into another research center (crystals?);
• group the military institute into training centers?
• pets and behemoth in one building?

Obviously, when needed to upgrade certain buildings, all resources needed can cumulate into one single amount.

[dusk jay]

Observation:
Topic: Jungle Gems

Players have several problems with Jungle Gems, citing a negative change to Claimable items, a dissatisfaction with quantity and quality of some level rewards, and annoyance with animations and length of time spent staring at the screen.

Consequence:

Players will view the mini-event more negatively, as they feel Claimable rewards odds have been nerfed to give less, level rewards don't match their engagement, and screen graphics don't let them move through the event in a timely manner.

Solution:

Review and improve the amount of Claimables, consider bestowing pickaxe items at timed intervals alongside Claimables.
Review and correct level rewards in terms of skins and non-event standard items (ie retain items used for festival events such as Abyssal balls).
Review loot drop odds, make adjustments to positively affect player engagement - not spending.
Add a “skip animations" toggle on screen so players can optionally select, and move through the event screen quickly.

State:

Any/all

[patent hinge]

Players feel the need for a more "player friendly" tempest Arms Auction . Alliance members want for a more cohesive Auction Format to better utilize the Arms that are not needed, but could be useful for other members in Alliance.

**Consequence**:
Players will have an opportunity to acquire better Arms And they can utilize the Tempest Arms they do not need .

**Solution**
These added features would include the ability to allow for Alliance members to share (*within Alliance Chat*) of Arms that are up for bid  & Arms that may be useful for other alliance members. Also, players could add a "like" or "heart" reaction to the Arms items shared.

**State ** 110 (All States)```

[tall ledge]

Observation:

Anniversary Card Collection event is missed by almost 90% players because it was too hidden and complex process to get cards.

Consequences:

Players have lost the opportunity to get collection set which has left the players sad and heartbroken, lost interest in anniversary event, no missed days late opportunity was given, players are humans and they can have RL issues, can be busy, and too much events going on , a player can easily miss an event.

Solution:

let players have opportunity to makeup for missed days, every event gives missing days make-up.
Also , Remove the 7 cards limit per day of cards exchange.

It's urgent, feedback MODs should notify CMs ASAP

State: all

[twin iris]

Observation:
"Accept" Button in enlistment center is too small and sometimes very hard to click on mobile.

Consequence:
Frustation.

Suggested Solution:
Make it bigger and clickable on Mobile devices.

[solar fog]

You can ask all question related to State of Survival over in #🆘︱sos_discussion . Please leave this channel for only reporting feedback using the proper format

[thin prawn]

Observation:
In the blissful bags event the lowest reward is 6 keys. This is 2( Please check out the attached photo) + you get 3 if you complete the free ' pass ' tasks.

Consequences:
Thats 1 short to get any reward in that event

Solution:
Let people F2P at least give one of the cheapest bags ? like c'mon ... or put a lower tier 3 tier bag with lower rewards

State:
All

[elfin swift]

observation:
when searching for a resource tile, theres an option "display occupied resource plots" ( who actually uses this btw? )

but for crystal mines, there is no such option.

consequences:
you have to click on the mine to see if it has an empty slot or not

solution:
add this checkbox to the crystal mine search, so that you can chose to only get crystal mines that have a slot available

state:
all

[manic glacier]

Observation:
Report Avatar, Report Length Avatar, and Report Name doesnt have a confirmation when tapping it

Consequences:
Some player mistakenly click wrong button (Clicked report avatar instead of chat due to jumping (Join team))

Suggested Solution:
Make confirmation before you click report button and make reason instead of Report sent

State:
All

[muted crescent]

Observation:
Governor - Buffs - Crates

Consequence:
At this stage of game progress and speed, Governor become something whats useful only for transfer event and it should not be this way at all. Buffs and crates should be something rewarding to players if they win CC or SVS, they spend they resources, time, kill troops, spend money etc.. to get (if they are lucky ones) small buff what at this stage of game does almost nothing and some get (if they get picked) crate with small reward whats besides showing them that they did great and we see and appreciate their effort, does nothing. They get more from doing intel daily. Point here is that many governors would love to give players besides their kindness also some nice rewards what are wort it and useful.

Suggested Solution:

• Make governor up to date and speed of game, make it useful and rewards worth it. Make buffs be actual buffs and not just mark on top of settlement.
• Remove buff cooldowns

State number
All states

[muted crescent]

Observation:
HQ skins and sentinels in pearl store.

Consequence:
Theres too many old skins mixed with new skins and special skins and no sentinel besides new one to buy. It makes no sense, mainly new skins having same price as old skin. As for sentinels it is very hard for players to get older sentinels and fragments are not easy to get at all.

Suggested Solution:
Place skins into crates, make old & new skins and skins based on their value be in their own crates. For example 5 skins with same value in one crate, with bigger value in other crate . And same thing goes for sentinels, allow us to buy crate with sentinel and let us pick any we want just how it is with frames and march skins, make HQ skins and sentinels same way.

State number
All states

[wise hollow]

Observation:
Frame and change avatar

Consequence:
When we select a new avatar, we can't see how it will look with a particular frame. This may not be the biggest problem, but it's just frustrating. There are frames that overlap the image, and you can't change it until 3 days later

Suggested Solution:
Make it possible to see the avatar display with the currently standing frame

[elder sequoia]

Observation:
At Jungle Gems event, the amount of coins generated isn't worth waiting the time it takes for rewards including them to be generated, the stuff at store is too expensive and the time it takes for each generation is annoying

Consequence:

1. Its annoying having to wait 3h for a single generation of rewards, the amount of coins generated each time isn't worth waiting this long
2. Amount of coins per generation isn't sufficient once you bought all the hammers and not every player in game is a spender to buy themself extra hammers, every other thing available at the store such as bombs costs thousands and its time consuming having to wait a few hours to get enough coins for at least 1 bomb
3. The chance of either of bombs being included in generated rewards is very low, you hardly ever can obtain anything other than bunch of coins and bios and if you do obtain any of the bombs its usually the "⏪⏩" or "⏫⏬" type of bomb that doesn't let you clear much of the area where you need to find crystals to unlock next tiers. When player waits about 3h for each generation to take place they between others expect bombs to appear there, especially the round bombs that clear good bit of the area. Lack of such bombs simply frustrates that player as that's not what they hoped for

Suggested Solution:

1. Decrease the time it takes to generate rewards from 3h to 1h, let players obtain more coins and other rewards daily by better generation frequency
2. Decrease the costs of items available at store, especially bombs that seem pretty well expensive there
3. Significantly increase the amount of coins generated each time so that players can purchase items at the store more frequently and pass at least a handful more of levels
4. Increase the chance of bombs appearing in generated rewards, esspecially the round bombs that mostly come in handy

State number:
492/All

[bleak sun]

On behalf of Liannin
Observation: Players don't like navigating through unending towers and mini alliances for Duels, due to the event timing out before they hit or not being able to move fast enough to take buildings back.

Consequence: Players would need to use many speedups or biocaps in alliance duel just to speed up marches so they can reach the building in time. Rallies can't be sped up so they would take a long time to reach a building.

Suggested Solution: Set the maximum march time to 1 minute when attacking alliance duel buildings. This allows alliances to fight for the buildings no matter how far they are from the opponent's buildings.

State: All

[sharp sun]

Observation: Block Bliss is not blissful. I can drag the blocks wherever I want... but 99% of the time even on an empty page it rejects the blocks and sends them back to the queue. Then when I finally find where the game thinks I should place the first one it starts all over with the next... or the game just moves it up a space itself. I created better games than this in the 80's in my grade 8 computer class on an apple 2e. Do a better job when you steal games from other places.

Consequence: Block bliss is not blissful... or even playable.

Suggested Solution:
Fire the developers and find someone capable of at least stealing game competently.

[twin iris]

Observation:
Pearl store is not going to be refreshed for 21 days, that is the duration of the anniversary event. Leaving players with a lot of pearls and nothing worthwhile (especially materials) to be spent on.

Consequence:
Too many pearls, nothing left to buy.

Suggested Solutions:

• Refresh the store every week during the event
• ideally refresh whenever a new stage starts

[sick marsh]

Posted for Chrollo

Observation: Resonating hero fragments are mostly obtained through bundles or events, which offer a limited quantity that doesn't help much.

Consequence: This creates a challenge for F2P players making it difficult to level up resonating heroes

Suggested Solution: Add resonating hero fragments to the pearl store or add more ways for players to obtain them through events.

[restive geode]

Observation:
In ABYSSAL TREASURES: "Air Fortress March Skin" change into "Sky Fighter March Skin"
I try it on both, Foretell and regular divine...

Consequence:
Cannot obtain "Air Fortress March Skin"..

Suggested Solutions:
Please Fix the issue as soon as possible... the event only have 2 day left...
or reward the people participate the event Air Fortress March Skin.
Thank you.

State: 1277

[muted crescent]

Observation:
General resonated hero fragments - pearl store

Consequence:
Theres almost no way to get general resonated hero fragments besides buying it from bundles or having luck and hope for event what gives small amount for free.

Suggested Solution:
Add general resonated hero fragments to pearl store

State number
All states

[muted crescent]

Observation:
Statue level effects

Consequence:
Once we upgrade statue to lvl 10 theres no way to use effect on lvl 7, some players want to be able to pick and switch between lvl 7 and lvl 10 effects based on how they want their settlement decorated.

Suggested Solution:
Allow players to be able to switch between lvl 7 and lvl 10 statue effect, once fully upgraded, as they please

State number
All states

[muted crescent]

Observation:
Epic tempest essence

Consequence:
Epic tempest essence ends up hoarding in our backpacks as most players got no use for it.

Suggested Solution:
Allow players exchange Epic tempest essence to Legendary tempest essence - for example 5 Epic for 1 Legendary

State number
All states

[harsh minnow]

Path of water - match making is very bad. Match quality bad.

Continously experienced over several events, the trends of getting matched against suspect players and players well past my power level continues.

Match playabilty is very pour. The ability to win a single engagement has vanished. Making this activity largely unenjoyable and very unplayable at the moment.

Suggest better matchmaking parameters or program a patch to bring some sorta balance to BP.

[opal torrent]

Observation:
Weekly Deals or Weekly Store

Consequence:
Too much Hero Capsule

Suggested Solution:
instead you guys put alot old gen capsule at least add completion potion hero too so it will balanced since we're stuck really hard to get the potion even on ray max spin for 3 days thats not enough, i believe many people will agree with this 🙂

State number
All states

[muted crescent]

Observation:
RR matchmaking is very unbalanced and broken.

Consequence:
Matchmaking system is very bad and even with switching players around in legions raid score is not changing, it always jumps back to score with all strongest in same legion.
7M raid score somehow becomes 10M after matched.

Suggested Solution:
Please fix matchmaking in RR, make it more balanced.

State number
All states

[restive fern]

OBSERVATION: In regards to the mines. I understand you can only collect from 2 spots at a mine, however, there are those that are taking that to full advantage and leaving nothing for the rest of us by gathering at for example 3 lvl 8 or 9 coal mines at 2 a pop and I do not feel that is helpful at all to those who try to get just one.

CONSEQUENCE: We are left getting attacked if we even try to claim 1 out of their possible 6 and are told that they are for the bigger players.

SUGGESTED SOLUTION: I feel that if you are already collecting 2 spots on any specific lvl 8 or lvl 9 mine (example coal), then you should not be able to collect another 2 on another lvl 8 coal. same for lvl 9s

[shadow plinth]

Observation:
There is no way to make use of excess legendary pets.

Consequence:
Most people's inventory is left with multiple legendary pets which have no use.

Suggested Solution:
Allow people to fuse 3 legendaries into another legendary of their choosing, like a gacha system

[thin prawn]

Observation:
This Migo, was one of the worst Migo I have attended!!
It was, as usual, aimed at a few, it was a confusing event and difficult to finish!!
the mine are really limited, the most of players still have to unlock them!
Alliance Duel only allows those who participate and manage to enter the towers and rally to be able to score points.

Consequence:

• The badges are almost impossible to get and complete
• The Migo buildings are impossible to complete even if you buy packages given the necessary amount of materials required!
• Alliance Duel is discriminatory event, makes you lose rss

Solution:

• Change to easier tasks to complete.
• Open more mines and increase the extraction output.
• Alliance dual :
  Fixed march times regardless of distance to tower. ( Like dino rallies) .
  Better matching system then the betting now.
  No loss of RSS In case of attacks on settlement not gaining points from it.
  Can destroy opponent towers for personal merits. Not towards the win. But smaller players can play destruction derby with towers for points would be useful.
  Maybe include buildings to hit so that even those who do not participate in the gatherings can get points. The idea of ​​the villages used in Nexus was a good system to ensure that even those who were unable to actively participate in the battle were able to get points and this made it possible for everyone to achieve or at least obtain the necessary merits.

State number
All states

[fallow stag]

Observation:
Too many Fairs
Festivals
Anniversary's
Or casino Survivor ( One arm bandit, eggs, gem shape game, race
Food frenzy, And the cooking pot Event's

Consequence:
Playing become a daily Chore,
They aren't survival related
And not great for F2P

Solution
Give US Zombie mayhem event's..
Random settlement attacks by hordes
Kill x infected in x Time
bring back Underground
Bring back Aircraft Daily Event

All states

[void palm]

Observation;
Players are being hit too soon in mines once claimed, the grace time is too short and it encourages high spenders to dictate who can mine high levels.

Consequence;
Players are seriously not enjoying this feature and will turn players to resent the game and stop playing.

Suggested Solution;
Allow the grace time to drastically increase, to the 10-12 hour range so players can still obtain some materials even if there's a strong player / troll hitting smaller players out.

States; All.

[violet ferry]

Observation: Seasonal coins for migo is downright the stupidest event in terms of pushing events for coins to hardly being compensated for the amount of coins being used at the end of migo. Our state points differ from state to state yet others state can also take the jackpot rewards without contributing to our specific state points. People who do basic events and hardly push for ranking in sotf and svs and warstage get +/- 5 coins where other push.

Consequences: Firstly since the state pool is cross state and not singular despite the rules, the overall tier rewards are not maxed and we are short changed of overall rewards.
Secondly their is no probability of us in our state let alone cross state for the players to fully get any rewards seeing that most will get rss crates and other junk resulting in all the top tier rewards being scraped. The amount of coins players can get in one migo season doesn't necessarily mean they will get behemoth crates or formation system etc when Devs have preplanned to offset the pool lowering our probability even further.

Suggested Solution: Remove players from other states from taking rewards in our state pool per the rules that they dont contribute to it either way. Increase our probability for each state member to get a chance in their lottery rewards per their state contributions , compensate justly the players in seasonal coins based on their rankings for sotf, svs and warstage including the standard event in migo.
States: All

[median path]

Observation:
Wind Tower- Statue Permit was available in the permit store but it vanished unexpectedly

Consequence:
F2P Players are having trouble obtaining Wind Tower Statue Permits as they are not available normally but this anniversary event statues were appearing in the Purchaseable store by using store currency but it disappeared suddenly. Players feel sad about it as they cannot even purchase them without investment

Suggested Solution:

• Wind Tower Statue Permists should be added back to the Annivsary store
• The rates of Purcase should be in Excess to the F2P player for a fair game play
• Or the Towers shall be added sime where else for easy purchase

State:
1234 & All States

[cosmic veldt]

Observation;
VIP LEVELS ARE TOO HARD TO REACH for f2p. I am playing this game for 1500 days in row and i am still only vip 11.

Consquence: Gap between f2p and spenders are getting bigger and bigger. As they have more perks by the new super vip levels.

Suggested Solution;
Now that we have new vip levels. Make it easier to get to vip 12. Reduce the cost to gain rank or make it cheaper to upgrade with biocaps. So we f2p can benefit from the new vip levels.

States; All.

[lilac trout]

Please post bring em back codes in #⌛︱bring-em-back 🤗

[wise hollow]

Observation:
A lot of players have encountered the problem of having items left over at events that they didn't spend for one reason or another. As a consequence, the items are recycled

Consequence:
Hard earned and sometimes at considerable cost, items simply become useless tickets or worse, tomatoes. Players have a negative gaming experience at events and lose the desire to participate in them again.

Suggested Solution:
Make recycling more profitable for the player. Remove useless tickets and tomatoes. Rarer items can be recycled into pearls or bios

[solar fog]

Please post your bring em back codes in #⌛︱bring-em-back

[simple robin]

Observation:
Some of the rewards in many events and stores are outdated and not all of them are useful for any of us in our state. In alliance store for example.

Consequences:
The store gives us options for rewards that we don't need . For example daily free Sarge frags.. While our state is 4,5 years old. Or Becca frags are too expensive while we didn't use the hero for more than a few weeks.Some players would prefer to have her frags for less alliance coins just to upgrade her.

Suggested solution:

Give us better rewards based on our current state age.
We could have there:

• plasma cores and polymer plasma
• red crystals,
• items for our badge upgrades (certificates of honor)
• items for tempest arms,
• items to upgrade mk I and mk II,
• items to upgrade our airplane and helicopter,
• or even crates for animated stickers
• crates for frames.
• items for the limitless heroes (current gen based on each state's age) and more
• items to upgrade the pets
• pearls/items for skin events
• state transfer tickets ( more than 1 per week ,but reduce the cost.700k for 1 ticket is insane)
• Becca frags for the 3rd of the price.

State Number:
182 & for ALL

[noble cradle]

Observation: Jungle Gems was great with several bonus levels  but now its been changed and there are not bonus levels where they have been.

Consequence:
this makes it really hard to pre-plan spending on the jungle gems event.   

Solution: put bonus levels back to how they were. so that we may pre-plan spending on the event.

State Number:
All states```

[edgy elbow]

Submitting on behalf of HaBe

Observation:
We often have to find out by accident that screen elements can be scrolled, because there's absolutely no visual hint that there's more to find by scrolling in these cases. So please add a visual hint like an arrow or something similar.

Many screen elements in the game can be scrolled, but there is no visual indication (such as arrows) to inform players that more content is available through scrolling.

Consequence:
Players often miss important information or features because they don’t realize they need to scroll, leading to frustration and confusion. This can negatively impact the player experience, as vital elements might go unnoticed.

Suggested Solution:
Add visual hints, such as arrows or other indicators, to clearly show players when and where they can scroll to find additional content.

State number:
All states

[split lotus]

Observation:
You only need morale now. Nothing else. Thanks for giving us the Apex arena to show us how messed up the battle engine is.

Consequence:
This is the dumbest evolving of the battle engine by far. Ruining the need of anything but morale and skins.

Solution:
Just bloody fix it, Behemoths and formation system kicking butt yet you get destroyed by morale.

[rain coral]

Observation:
Banners from Groove Gala event continue to spam after the event is over

Consequence:
It's really irritating having to wait 5min for all banners to pass.

Suggested Solution:
Turn off banners, they are unneeded because rewards are so irrelevant that it's not worth mentioning or celebrating.

State number
All states

[rain coral]

Observation:
Supply rush event is not giving any relevant rewards

Consequence:
It was fun once, when non-spenders could get decent rewards, but you made it useless like most events

Suggested Solution:
Just shut it down, nobody's going to port for gold crate that contains 5h of speedups.

State number
All states

[urban kayak]

Obervation:
block bliss event have many bugs . Even if you completed the row it won’t work

Suggestion
Please fix it we can’t be able to pass the daily mission on it

[median path]

On brhlaf of The A

Observation:
Generation 9 and 10 Heros are available but there is no special store for the Purchase of syringes for there upgrade

Consequence:

Players feel troubled as they cannot upgrade their hero quickly as they should due to non availability of syringes in the stores. The only source of purchase is through Bundles. Due to non availability of easy accessible syringes Player suffer in upgradation of Limitless Heroes

Suggested Solution:

• Syringes shall be added to the different stores for easy purchase especially for F2P players
• There should be some amount of Syringes available for free in different events to help people grow

State:
1127
All States

[deep slate]

Posting on behalf of Wolfsblood

Observation:
Pawsome puzzle party event is no longer available

Consequences: Player would like the chance to properly play the multiplayer function.

Suggested Solution:
Bring back the Pawsome puzzle party event.

State All

[solar fog]

Posting on behalf of HaBe

Observation:
There is not an even exchange rate between tickets.

Consequence:
Players feel like their tickets don't hold any value if they try to exchange

Suggested Solution:
Make ticket exchange rate equal so there isn't any missing value on conversion.

State:
All states

[wise hollow]

Observation:
Due to the large number of events, players use a lot of relocators

Consequences:
Due to the economy of relocations, the fun in combat is lost. Players have to limit themselves or waste bios

Suggested Solution:
Simply add relocations to the platinum shop, raise their number in the trading post from 1 to 5, lower their prices in the alliance shop

[void palm]

Observation:
The auto gather feature has a problem where if you tick the 'recall gathering marches upon login' box, it recalls all current marches that's gathering and not just your automated ones.

Consequence:
Some gathering tiles that were put manually, purposely made for event points or just needing these in full also are force recalled.

Solution:
The issue would be connected to the coding for this feature to only recall the automated, selected marches.

State:
All.

[patent hinge]

Posting on behalf of Blodreina
Observation
Player download wrong version of State of Survival. (SoS-Frontline) Player only discovered that they were playing a different game, because the TMNT was not available to them, but was available to other alliance members.

Consequence
Player invested a great deal of money into a settlement, that they didn't realize was not the same as their fellow alliance members. Player is distraught that in order to be in the "right"/same game they will have to start completely over and forfeit the money spent.

Soulution
A disclaimer somewhere along the path of downloading this other version and joining a State, players should be told that the version they are playing is not State of Survival-Zombie War. It's impossible to know otherwise, especially since players are playing alongside other players , but in different games.

State
State 1326
All States

[tidal wedge]

Observation:
unable to collect crates for fish i already caught because fish are stacked on eachother
also unable to collect rewards for certain amounts of type fish caught because fish itself covering the button

consequence:
lost idle rewards because of being unable to improve collection

solution:
fix asap and send compensation with missed idle rewards

State:
State 193
All states

[round badge]

Observation:
unable to reach to 60/60 on anniversary's personal objective activities even after maxing out all buildings in anniversary fair

Consequence:
Unable to receive the 100 anniversary pass points and 5 anniversary points

Solution:
Provide compensation for points due to bug

State:
State 1196
All states

[fiery portal]

***Observation : ***
Funplus Icon is intrusive and in bad position.

Consequence :
Navigating into extra window which is also bad desinged and removing players from game. Very poor experience and intrusive. It's covering chat position which is very bad according to gaming mechanics and communications during events.

***Suggested Solution : ***
Add it elsewhere or remove the button

State : All

[fading jewel]

**Observation : **
Minimum points for the Anniversary Event will mean that only a few people will qualify for the top rewards.

Consequence :*
As it stands now, only one person in the entire game will win a top reward. Players who have pushed to be in the top 50 have no chance to obtain the wings, despite spending thousands of dollars. Thus they will not be able to complete their collection.

Considering this is supposed to be an event to celebrate the game, this is a terrible message to players moving forward.

**Suggested Solution : **
Significantly adjust the minimum points so that the top 50 rewards are actually obtainable.

State : All

[muted crescent]

Observation:
Tempest arms

Consequence:
Ascending tempest arms can be sometimes very painful and frustrating as most of times it gives skills what are not worth it and kill whole tempest and not everyone can afford to reforge tempest

Suggested Solution:
When ascending tempest arms, give us at least 3 (random) skills to pick from.

State number
All states

[median path]

On behalf of pukiface

Observation:
Game is becoming more of a Paid to Play Game rather then a Fun Game

Consequence:

Players feel terible about the changed concept of the game as it is becoming more Paid to Play game with Time passing on. At the start the developers concept was nice that game was equally enjoyable for F2P and P2P player. But in recent changes almost all events are Most only for P2P players and F2P players are getting annoyed and started to quit the game

Suggested Solution:

• Developers shall Also provide some playing ground to F2P to play with P2P as if there is a F2P competing with P2P ultimate goal of Dev will also be completed which let P2P to spend more

• Events specifically for F2P should also be announced as all going on events are almost for P2P

• F2P players shall be encouraged and the game should be more Fun to play than Just Paid to Play

• Like in other game Rewards for F2P shall also be increased

State:
242
All States

[simple robin]

Observation:
RR/koTH matchmaking system needs a lot of work.

Consequences:
As always, unfair matching systems.
Alliances with no p2w players with 6 players registered,get matched against alliances with 30 players registered and p2w players.
Or alliances with 10 members get matched with alliances with 100. (30 registered)
As result, they can't even fight. How's that fun? How's that supposed to be exciting?

Suggested Solution:
Please give us fair matches in all the events.

State number:
182 and ALL

[median path]

On behalf of pukiface

Observation:
Bliss Block Event is not Enjoyable as it is lacking the basic Game Function

Consequence:

Players are not enjoying Bliss Block because the blocks are so static and non rotateable and blocks placement on the Box is not so comfortable and good.

Suggested Solution:

• Bliss Block Event blocks should be given rotation arrangements so it can be fun while playing it and maximum playable time can be achieved
• Ranking should be Added
• Rewards should be improved

State:
242
All States

[median path]

On behalf of pukiface

Observation:
Fishing Challange event have room for improvement as Finish is so random

Consequence:

Players are not enjoying the event as it does not have anything else to click rather than some activity in catching the fish. All the catch fish do get caught just on one click which gets it boring

Suggested Solution:

• Fish catch event should be a little more fun on catching with some addition of some clicking button to catch or to roll up the Thread of fish catching
• Rewards shall be a little more feasible the price is high

State:
242
All States

[muted crescent]

Observation:
Lucky card - tickets

Consequence:
Lucky tickets got removed from daily task crates and with only crate in the lucky card event, players are struggling to complete at least one lucky card.

Suggested Solution:
Bring back lucky tickets to daily tasks and also keep crate what gives tickets in the event, like this players are able to complete at least one card.

State number
All states

[median path]

Observation:
Fishing Challenge event needs drastic improvement

Consequence:

• Players are not enjoying the event as it’s either difficult to obtain baits to purchase rewards.
• The amount of bait obtained from fishing is way too less.
• Difficult to complete achievements.

Suggested Solution:

• Fish Hooks shall be easily obtainable as a similar concept in comparison to Jungle Gems event
• Rewards from fishing need to improve
• Achievement completion requirement needs to become easier
• Fishing should give more bait or it’s near impossible to get maximum rewards or high cost rewards in store
• Make the event user friendly to F2P by relevant changes so everyone can enjoy rewards

State:
All States

[muted crescent]

Posted for !.STATE-290 Serial the F2P.

Observation:
Mines in the red zone

Consequence:
Mines spawning in red zone is very bad for CC and SVS fights, this takes key spots and also creates harder gameplay as for what some players cant have spots in red zone and their march time is longer as well. Its important to have clear red zone in svs and cc for many reasons.

Suggested Solution:
Remove mines from red zone or make lighting what happens before fights port mines away without players getting kicked out of them. Make player friendly solution where mines are not in red zone

State number
All states

[round badge]

Observation:
The personal objective activity task "level up 50 times in anniversary fair" is not recording my level ups (or is stuck at 0/50) despite all my buildings being at max level

Consequence:
I am unable to obtain the 100 anniversary pass points and 5 anniversary points

Solution:
Provide compensation for points due to bugged activity task

State:
1196
All States

[dusk jay]

OBSERVATION:
Topic - Fishing Event & Like Events

Fishing Challenge offers use of biocaps to reset the detection unit to seek high-rated fish.
S-rank fish are difficult to find, resulting in some players using high yields of biocaps upwards of 15k or more.

CONSEQUENCE:_

Players will become “biocap broke" upon using the feature to find high-rank fish in order to complete the goals.
As the developers will not affect the quantity or cost of other features which use biocaps, such as stamina purchases or relocators, as well as offer many events which use high amounts of biocaps such as Value Vouchers, players will choose not to engage in Fishing Challenge or similar events.

Packs with biocaps are already not considered an ideal pack purchase option, and players will feel even more pressured to spend just to complete normal tasks in lieu of festival event features such as Fishing Challenge.

SOLUTION:

As this feature has pack purchases available for high quality bait, increase the appearance rate of high quality fish - or similar instances in future events - but retain the difficulty of earning to retain the priority use of advanced baits.

The cost of refreshing the detection unit should not be an issue with increased appearance chances available to act as a counterbalance, as the developers have stated they otherwise won't affect other game features which utilize the biocaps option.

STATE:
180/any

[muted crescent]

Observation:
Picture and frame view

Consequence:
When changing frame we cant see actual profile picture we have as preview, we need to keep picking frame and go out from frames to see how it looks every single time.

Suggested Solution:
Instead of hero placed in frame allow us to see our actual profile picture.

State number
All states

[vital pagoda]

Written for sann2056

Observation:
The Fishing Challenge's idle exchange store has limited items, but players earn more coins than what they can exchange. Also Most idle possible rewards are biocaps.

Consequences:
Players end up with unused coins that are recycled, also cannot continue the events if they don't get baits from the possible rewards

Suggested Solution:
Expand/add more item selection in the idle exchange store and increase the possibility of other idle rewards, such as baits and buffs instead of getting most of the time biocaps

State:
ALL

[junior matrix]

Observation:
Ruler assignment in King of the Hill is broken for months now. You know very well it is and you do nothing about it.

Consequence:
It's not working as it should. Players get the impression that you don't care.

Solution:
Fix it already.

States:
ALL

[mystic sedge]

Observation:
(1st, Not all alliance members participate in KOH, hence WHY Matchmaking system for KOH Legion 1 based on Alliance Battle Power, but not on actual participants Power. 2nd, brackets inside of same group matched based on Alliance BP of initial bracket, hence if alliance moving up in the group, we matched 30 players vs 5 players or similar )

Consequences:
(NEGATIVE. This is sick game environment )

Suggested Solution:
(Fix your KOH Legion 1 matchmaking mechanic, because right now Legion 1 is absolutely unplayable)

[muted crescent]

Observation:
Jungle gems event

Consequence:
Theres very short idle reward time we have in this event what is not good for any player as we are all humans and we cant make it on time every 3 hours what is also making us lose rewards a lot of times.

Suggested Solution:

• Change idle time in jungle gems from 3h to 6h just like it is in fishing challenge
• Add bonus rewards button what is in fishing challenge (first time free, second time 500 biocaps per day) to jungle gems.

State number
All states

[shadow plinth]

Observation:
Anniversary store closed without any warning.

Consequence:
Players are unable to access the ticket store to exchange their tickets, which may cause them to lose confidence in the game, especially those who have been holding onto their tickets since the event began.

Suggested Solution:

• Reopen ticket store and allow players to use all their remaining tickets.

State Number:
All states.

[edgy girder]

Observation:
Jungle Gems 3 hours idle sometimes ended player getting only biocaps for 4x consequctive times

Consequences:
Player most likely will not complete lvl 20 due to very high rate biocaps

Suggested Solution

• Heavily Reduce Biocaps Rate from 90% to 16.66%)
• Make all powerups (such as Bomb, Firecrackers, Rocket, Magnify, Chisel) increase rate from 2% to 16,67%)
• Add Instant Idle like in Fishing challenge

State
All

[tall ledge]

Observation: A survey has been seen on community center for discontinuing flash duels

Consequences: Flash duels is weekly two days event which is f2p friendly event, by removing it , it will only and only hurt f2ps, in weekly store, we are already struggling with weekly store currency, we can't even buy enough items in weekly store due to lack of store currency. If devs are so free and has nothing to do then devs should focus on fixing events that are broken, and not fixing things which are not broken.
Many failed events like KotH are still running but the event which is actually f2p friendly is under survey to be removed is slapping players in the face.

Suggestions: keep flash duels and increase the rewards. Support the f2ps, include flawless pearls to flash duels and add a weekly feature of alliance event where it can be rallied by alliance like trap. And get behemoth Mk1, MK2 items, as well Stabilizers, include gen 3 aircraft items as well.
And last but not least. Stop fixing what's not broken.

[sullen badge]

Observation:
Flash duels

Consequences:
Taking flash duels off will results in free to play players loss and items they use to be getting from flash duels will be difficult to obtain.

Suggested solutions:
Keep flash duels, shift Bunker/FF rewards to flash duels and subsequently increase its difficulty levels

Player: chekdat
State: All

[jovial elk]

Observations: the pow crates have been giving the same stickers for a long time

Consequence : having already all the stickers players are not motivated to play pow anymore , this crates can’t even be recycled so just take space in the backpack .

Suggested solution : add different stickers and if possible give players the chance to recycle the old ones

State number : all states

[amber grail]

Observation:
Incubator is a nice gimmick but useless later on. Biocaps are used for more and more tasks and require huge numbers (Dart Club, refreshing Duty Calls, VIP points etc). Incubator gives you for 30days 50% with a max of about 6k incubated biocaps -> You get around 3k after 30days.

Consequence:
F2P and low spenders have to worry about which event to spend biocaps on and what to use them for. Additionally, most use the incubator out of habit and not for its use.

Suggested Solution:
Lift the cap on how many biocaos you can incubate or increase it drastically.

State number:
All

Observation:
Hero search gives a lot of blue and purple hero fragments. Recently, it seems that the number of legendary/golden ones even declined further.

Consequence:
Most players have a hard time in completing heros. Additionally, more and more blue and purple fragments stack up in their backpack as those cannot be used, except for early game play.

Suggested Solution:

• Add legendary heros to the basic hero search in a way that you get a fragment - at least - once every second draw.
• Increase the %-chance of getting heros that are closer to the latest available generation in both searches.
• Make the appearance of blue and purple fragments 0.01% when players reach higher generations
  OR
• Allow heros that reach general to be excluded from search.

State number:
All, especially older ones

[static tapir]

Observation:
The Hero section is missing a filter that is hero category

Consequence:
Players feel troubled as they cannot review heroes with respect to categories separately. The only categories available for filtering heroes with level, Power etc. you cannot find the category of the hero type like infantry, hunters or Rider which also makes it difficult in animal attachments, add tempest arm etc.

Suggested Solution:
A new filter should be added in hero category (Hero Type) through which the heroes can be filtered like infantry, Riders, Hunters.

[pulsar thicket]

Observation:
Spring caress frame never got an upgrade option to raise its tier.

Consequences:
Players have accumulated a number of copies of the same frame without being able to yo use them.

Suggested solutions:
Implement a method to upgrade the frame using its copies just like any other frame.

[drifting wyvern]

Observation:
In the mining for MIGO it takes way to long to convert coal to carbon.

Consequences:
It is almost impossible to get enough coal to complete the building upgrades as it is, and to also having it take so long to convert without any way to speed it up, makes it impossible to complete building upgrades. This part of the event is so fustrating for so many, most just give up!

Suggested Solution:
Speed up the time it takes to convert the coal or increase the exchange rate! OR make the items collected from the alliance mine already converted

[brittle dawn]

Observation:
Impossibility of Feeding frenzy Round 2 event.

Consequences:
It pretty much impossible to beat the round no matter what you do, because theres so much hidden tiles between the other tiles, making it seem that youre close but then it is actually hidden beneath 4 other tiles. its designed to be impossible unless assuming the need of more skills by buying bundles.
it might even be mathematically impossible to decipher all the tiles with just 7slots and extra 3tiles from the 1 free remove skill.
Suggested Solution:
just make it less impossible, this is a big leap of difficulty from round1

[rich kelp]

Observation:

There are lots of instances where people act like cow's during the game but no real way to represent them, other than a simple emoji.

Consequences:

Lack of diversity and expression for us players and the cow's themselves during gameplay and general chats.

We don't have enough ways to express ourselves and desperately need more.

Suggested Solution:

Add cow's stickers to the game and even make a collection set based on it, add the stickers to feeding frenzy and the collection set to the next anniversary based event or international cow awareness day.

[tropic inlet]

Observation:

Player is saying that the event that require shops to close at the ending of the event and not able to spend the rest of what was collected, during the event at the shop. everything that was collected was turned into RSS and that is useless things

Consequences:

players fine this not useful and they Lack of diversity and expression for us players.

Suggested Solution:

Either give whatever is left from the event in Biocaps or something that will be useful or leave it for the next event

[zinc mauve]

Consequence : player will get easy to claim all alliance crates and no nees to clicking one by one. 

Suggested Solution : please add claim all  option in the alliance crate gift portion so claim player can claim all faster

State : 1190```

[amber grail]

Observation:
SoS continuously does small updates by itself, without a warning or a way to schedule it.

Consequence:
SoS eats data from players as they cannot use wifi for Updates. Additionally, updates also happen during important alliance and world events which badly influences for the game play.

Suggested Solution:

1. Offer an "only update when connected to Wifi" option.

2. Ask whether a player wants to have an update or reschedule it to their convenience instead of force-updating at the game's start.

3. Alternatively, stop small updates and only release bigger ones that require manual (or what the player's settings are set to) confirmation.

State number:
All, 1330

[sick marsh]

Observation: Auto mode in Desert Survival is terrible

Consequence: It is impossible to win when you are matched with players on auto mode as they keep running to the monster

Suggested Solution: Remove the auto mode

State number: All

[wise hollow]

Observation: For most events, you can only get the old forms for the tempest arms.

Consequence: The majority of players struggle to obtain a tempest arm. Often it's very expensive to buy at the auction, and there is little or no opportunity to craft it yourself.

Suggested solution: Add new 3 gen forms to the pearl store and other events

[outer sonnet]

observation: 10 minutes before end of stage 7 anniversary event, you could still buy bundles with traffic increase, but they did not get applied anymore
consequence: you did not get as advertised and wasted money
suggested solution: refund packs

[calm sequoia]

Observation : once the event was closed some people could still make money and the rank kept changing after it. The bundles were still on and working for some, or could be bought but not taking effect.
Suggested solution : refund bundle and fix rank rewards

[terse pulsar]

Observation:
Resident evil cooperation event and other older special events

Consequences:
Some people couldn’t unlock those heroes or skins or special features giving unbalanced results (RE resonate heroes are still between the strongest)

Suggested Solution:
Give the possibilities to achieve those heroes/frags/skins in some way, like unlocking the possibility to use general special frags also to locate them for special periods or in some special events

[fast minnow]

Reposting on behalf croemisch

Observation:
Buying bundles via diamonds is a one click system as opposed to Google Pay which asks for confirmation.

Consequence:
Players may accidentally buy bundles they did not want using diamonds and the only way to reverse it is to use custom service which takes a while.

Suggested Solution:
Add some In Game confirmation screen for each purchase done "Confirm buying 100m tomatoes?".

State number
All states ```

The results in Apex Arena appear to be inconsistent with player expectations of fairness. The current battle power ranking system does not seem to accurately reflect the true strength of players, leading to imbalanced matches.

Consequence:
Players with lower battle power are able to achieve unexpectedly high results, creating confusion and frustration among higher-powered players.

Suggested Solutions:

    •    Simplify Battle Reports: Provide clearer explanations for losses, detailing specific reasons and factors involved.
    •    Offer Improvement Suggestions: Include actionable advice for players on how to enhance their performance in future battles.
    •    Revise Group Matching System: Match players not only based on battle power but also on key factors such as Behemoth, aircraft, and other relevant features, to ensure more balanced and fair matchups. ```

[rotund island]

Observation:
Gen 20 gives us a total of 89 heroes. The developers think we want a Racoon what means your complete out of inspiration.

Consequences:
To much useless Heroes

Suggested Solution:
Make gen 3 limitless ect.

[ionic sage]

Observation:
crystal essence the (blue cube) suck

Consequence:
there is a lot of ways to get crystal splinter while we can only get crystal essence by using plasma and poly. amd thats not good. we still need plasma and poly for upgrading hq lvl and doing poly research. and for spending its a stupid idea to buy plasma and poly bundles after all the feature added to game. like tanks. tempest armes. fotmation systemes etc...

Suggested Solution:
add 1 more choice to redeem crystal splinter with crystal essence.

State number
794

[exotic sparrow]

Observation:
Lack of Unicorns

Consequences:
people are not able to enjoy these majestic creatures and can only play with tigers falcons and dobermans. Neither can they use it as a march skin or have an equine behemoth with a badass battle horn.... Just a lame Dino and Ape.
If unicorns were added people would spend more as they love unicorns.

Suggested solution:
Add unicorns either as pet, behemoth or march skin (maybe even hq skin) or all of the above!

State:
all

[fiery portal]

***Observation : ***
The Anniversary event provided us some good features which should continue like Pearls in Trucks.

Consequence:
That was actually good as reward.

Suggested Solution:
Include Pearls on Trucks and more free ways to obtain them.

***State: ***
All

[vital pagoda]

Observation:
In Türkiye, the US dollar is 34 Turkish lira. The smallest $5 package costs 200 Turkish lira. The price should be 170 Turkish lira based on the exchange rate.

Consequences:
This frustrates Turkish players, making it difficult for them to make purchases, It may lead to fewer purchases and players quitting the game.

Suggested Solution:
Adjust the in-game prices to reflect the actual exchange rate or offer special pricing for Türkiye to make the game more accessible and fair.

State:
ALL

[undone lynx]

Friendly reminder, this channel is for reported feedback only, if you want to express an opinion about the posted report, use the voting system or use the channel #📋︱feedback-discussion

[sick marsh]

Posted for BANANASAURUS

Observation: 1338 got trap and Monster HUNT: Mutant Creature event before 1336

Consequence: 1338 has gotten an advantage on 1336 as they are getting events earlier

Suggested Solution: Give 1336 the events younger states already have

State number: 1336

[elder sequoia]

Observation:
Golden frags exclusive task at TD isn't suitable for players in older states. Its requirements aren't paired well with today's circumstances at those states

Consequence:

1. This task excludes usage of general golden frags, it only counts for particular golden hero frags. This means that except Gen7-12 and Gen13+14 you cannot upgrade skills of any other heroes to get such task done as only heroes in those gens have their own frags which count here, heroes from every other gen are useless when it comes to completing such task while trying to upgrade any of their skills, cause with Gen15+ this doesn't work and heroes up to Gen6 aren't worth touching anymore at old states
2. General frags are pretty easy to get from numerous sources these days and can often be used lately to upgrade skills of limitless heroes, using them doesn't count for that task. There's no way to change them into hero frags or anything other available for heroes for any Gen15+ heroes since those heroes don't have their own frags and even converting frags into capsules isn't possible here
3. Players in old states practically cannot successfully get that task done, even I just tried to use about 80 golden frags on Gen18 hero with some extra capsules I had and still couldn't complete the task by upgrading its skill (ss is done after skill got upgraded) since it requires you to use frags of particular hero like Maddie for example
4. This task is worth 900 points and completing it by using only 20 frags is incredible, putting under consideration what is the average thing we have to get ourselves through ingame these days this task is positively odd, especially since even F2P and low spenders could complete it for decent points while some other tasks could be tough and challenging or even impossible to complete for some of those players

Suggested Solution:

1. Discontinue specific hero frags being the only option here and include general golden frags for points at such tasks
2. Make the task work if player tries to use golden frags on skill of chosen hero while having it chosen and wanting to complete it, without changing the points or amount of required material

State number:
492/All limitless states

[pulsar thicket]

Observation:
Refining limitless heroes skills takes a long time when using a large number of potions.

Consequences:
It's becoming a burden to think about using your potions let alone actually using them.

Suggested solutions:
*Add a *10 lvl up option to speed it up.
*Add a max lvl option when the items available are enough but also add a confirmation button to prevent faulty errors.

[wanton peak]

𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐟𝐨𝐫: Annianka

𝐎𝐛𝐬𝐞𝐫𝐯𝐚𝐭𝐢𝐨𝐧: alliance duel matching is not fair opponent alliance is too powerful sometimes not even half the strength

𝐂𝐨𝐧𝐬𝐞𝐪𝐮𝐞𝐧𝐜𝐞: players have difficulty competing against whales & powerful alliance with full strength making it less likable & unenthusiastic

𝐒𝐮𝐠𝐠𝐞𝐬𝐭𝐞𝐝 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧: 48 hour cool down period for any alliance vs alliance event like alliance duel and svs also to have a fair matching.

𝐒𝐭𝐚𝐭𝐞: 826
3 upvotes 🔼1 downvote🔽

[vital pagoda]

written on acey behalf

Observation: Players cannot un-deploy or hide the Behemoth MK Zero while marching after it’s deployed

Consequences:
This is causing frustration, as it is seen as annoying and there’s no way to hide it

Suggested Solution:
Add an option to hide or un-deploy the Behemoth MK Zero

State:
ALL

[wise hollow]

Observation: When we upgrade a statue to level 10, we can no longer return to visual effect 7

Consequences:
There are some statues that have a beautiful effect at level 7, but improving to level 10, we can no longer turn it on

Suggested Solution:
Give the possibility to choose which of the two effects the player wants to see on his settlement

[stoic crest]

Observation: New heroes like Boomtail mix too much fantasy into the game causing it to lose the original soul.

Consequences: Players lose interest in continued play as they no longer feel like they are playing the game they started with.

Suggested Solutions: If these types of characters are to be used, make them an escaped experiment from GigaCorp Labs that look rough, dirty, and mutated or stick to human in form characters.

States: All States

[twin iris]

Observation:
Event Rewards are not aspirational in the states which are older than a year.

**Azurtaine Heist ** Chief Badge stuff - No use for players who have maxed them. Stuff cannot be even recycled.
Capital Clash: Chief Badge stuff - Same as heist
Horde: Chief Gear stuff - players with maxed gears have no use and this event is like watching paint dry already.
Showdown: Store has Chief Gears stuff and Martha's frags.
Trap: Rewards are still bit relevant cuz Hero gears stuff gets recycled to Capsules for most
Travis's Hunterlogs: Travis dead-er than the dead rabbit he carries

Consequence:
Not enough motivation to play these events for players who have maxed the stuff.

Suggested Solution:
Give Shop'n Save crate sort of crates, so player can pick what they want.

[twin iris]

Observation:
Splendor Stat Bonus cap hasn't increased. Since the Island has been added to the game, Splendor Bonus limit hasn't been increased.

Consequence:
Splendor earned above the limit doesn't give any buffs.

Suggested Solution:
Add more tbonus iers.

[muted crescent]

Observation:
Jungle gems event is event what a lot of players like and enjoy

Consequence:
Many evets are not very good on their own and theres almost no chance for players to be able play them without spending , yet jungle gems open door for all kinds of players, making events more enjoyable just like bounty blast.

Suggested Solution:
Connect jungle gems to more events just like you did with bounty blast. Players would love to see it be connected to more kinds of events like value slots, blissfull keys, crack N jack, etc.

State number
All states

[ionic sage]

Observation:
Creepy tempest arme luck

Consequence:
Its hard to get a gold tempest arme essence and more hard to get a good skill, one tempest essence cost 8k trade token from trad market and its like 80 usd. for what, for a usless skill, are you serious ? usless thing for 80 usd ?

Suggested Solution:
Remove the usless skill or make em better or juse reduce the gold tempest essence price every where. Even from pearl shop and the survival car event

State number
All states

[amber grail]

Some states - like 979 - have 3D graphics for a long time (about 2 years), which you can even adjust the quality of. Other states do not have it.

Consequence: 
Players would also like to have the function in other states:
The graphics look very good. The game does not stutter and the download only took 8mb.

Suggested Solution: 
Extend the option to enable 3D mode to the newer states with an option to turn it off if it is not desired.

State number:
979, All states

For players: Absinth
Device used: mobile phone, brand: Xiaomi```

[solemn garnet]

Observation:
There is a level line for Dreadbeasts, but it seems unnecessary since they don't have any other levels.
The placement of the Dreadbeast feature feels odd, as it is positioned after other elements like "Gas RSS," which might be confusing for players.

Consequence:
Confusion for Players: The existence of the level line for Dreadbeasts might give players the false impression that more levels exist, creating unnecessary confusion.
Interface Flow: The current placement of the Dreadbeast feature may feel out of sequence, disrupting the natural flow of other game elements, especially when compared to elements like "Infected Fiend" is at the beginning and Dreadbeast are at the end, behind the ressources.

Suggested Solutions:
Remove or adjust the level line for Dreadbeasts to avoid confusion if no further levels exist.
Reorganize the UI layout so that Dreadbeast placement aligns with other elements like the Infected Fiend, creating a more intuitive flow for players.

States:
all States

-Posted on behalf of Wika-

[vital pagoda]

🤗 Let's remember that This channel is for report feedback only. If you'd like to share your opinion on a report, please use the upvote reaction or express it in this channel #📋︱feedback-discussion , thank you

[muted crescent]

Posted for player striketalon000

Observation:
Players enjoy emotes freature in chat in game yet miss basics

Consequence:
Players may enjoy chatting with friends and their alliance in their in game chat, sending emojis and emotes yet basic emojis like Hi, Hello, Bye, etc.., are missing in game

Suggested Solution:
Add basic emoji style of Hi, Hello, Bye, etc.., to the game.

State number
All states

2 upvotes 🔼 1 downvote 🔽

[wise hollow]

Observation:
The ability to obtain only items for 2 gen as a reward for the Battle of Royale

Consequence:
Most players are already taking full advantage of the TA 3 gen, but we still don't get essences for it as a reward for the Battle Royale, which severely limits the ability to create and modify items

Suggested Solution:
Make crate where winners can choose whether they want 2 gen or 3 gen

[muted crescent]

Observation:
Skins in skin store are same almost in every rotation

Consequence:
Players would like to buy skins and make their collections bigger but skin store keeps on giving same skins into rotation while theres a lot more skins what should be in store but are not in rotation for a very long time.

Suggested Solution:
Make skin store give us different and new options every rotation.

State number
All states

[edgy girder]

Observation:
Jungle Gems 3 hours idle sometimes some player ended getting only biocaps for more than 5x consequctive times
I'm only victim getting biocaps almost 7x in a row

Consequences:
Player feel frustrated cant complete lvl 1 to 11 in 1 day due to abnormal rate of Biocaps appearance and most likely they will not complete lvl 20 due to very high rate biocaps

Suggested Solution

• Heavily Reduce Biocaps Rate from 90% to 10%)
  After jungle gem release, Biocaps rate still rigged until now
• Make all powerups (such as Bomb, Firecrackers, Rocket, Magnify, Chisel) increase rate from 2% to 18%
• Add Instant 3h Idle like in Fishing challenge

State
All

[tall ledge]

Observation: Generation 20 hero Xiaowen was portrayed as asian and her story has been portraying asian people cruel towards their kids, it's clearly stereotype and discrimination towards Asian people.

Consequence: A large players base is from asian players are playing this game and these type of stereotypes are totally unacceptable, as an Asian I feel discriminated with the story line of gen 20 hero Xiaowen. Asian players will/shall boycott this hero as it is clearly discriminated us Asian.

Solution: Asian people love their kids as much as other people from all over the world. And we should not target and discriminate based on ethnicity, race and culture. Edit and change the Story ASAP and who ever wrote this hero story should be fired ASAP.

State: all
#⭐︱game_information message

[junior matrix]

Observation:
Useless banners in Bounty Blast spam the screen. Sometimes it's not even clear what those mentioned players are congratulated on.

Consequence:
The event is uncomfortable to play and the store is uncomfortable to use. Nobody reads those banners, but try to ignore them. Players sometimes have to wait for them to disappear before going on in the store.

Solution:
Remove those banners completely.

States:
ALL

[muted crescent]

Posted for player Pial

Observation:
Many players like lucky slots yet few changes in store would be welcome

Consequence:
Prices in store in lucky slots event is asking for improvements as prices on some skins and items are unreasonable and there are items players would welcome to have in store.

Suggested Solution:

• Lower prices in Lucky slots (some HQ skins price is unreasonable, too high, based on how price is in other stores for them)
• Add premium statues to lucky slot store, for reasonable price.

State number
All states

[primal yacht]

Posted on behalf of hugarot.

Even though the game is heavily pay to win there appears to be an additional layer of unfairness to the game due to some players and alliance receiving special treatment from funplus.

Consequence: 
Players feel that with on top of the ever increasing gap any outside influences from devs favouring certain alliances is wholly inappropriate and completely unfair. The power gap is always increasing due to the business model of funplus, we don't need any additional favouritism shown to certain alliances. 

Suggested Solution: 
Stop all favouritism from devs. We already have a skewed power gap due to money being in play which is always increasing. 

State number
All states```

[wise hollow]

Observation:
The game is constantly changing and it's hard for players to adjust quickly to it

Consequence:
Many players can't recognize the real strength of their account, tent tests provide little benefit

Suggested Solution:
Introduce on a permanent basis something like the arena that exists now, where you can test heroes, titans, stats, aviation, TA and more

[fast minnow]

Observation:

Flawless pearls task in SvS/SOFT when we don’t have the bazaar store to use 

Consequence: 

Players are not able to make points in the event because there  isn’t a bazaar store to use the pearls. Recycling pearls is not a viable option since it is possible to acquire valuable items with them.

Suggested Solution: 

Open the bazaar store to use the pearls full time so players can use the pearls for the tasks or remove the pearl task from the event when the shop isn’t open 


State number
All states ```

[sullen badge]

Observation:

• Trap

Consequences:

• Same old rewards

Suggested solutions:

• Improve rewards & add new rewards according to state age.

[sullen badge]

Observation:

• There’s No MKII in Effortless progress

Consequences:

• This could be beneficial for free to play players

Suggested Solutions:

• To add MKII in effortless Progress

Observation:

• Tempest Arms Ascension

Consequences:

• players cannot choose skills they want just getting random skills and which most of it are bad

Suggested Solutions:

• To allow players to choose out from 3 skills they want to keep after ascending just like Crystal Gems after enhancing
• To provide more ways to get reforging materials if players gets bad skills

[shadow plinth]

Observation:
 MIGO SVS matching Vs Non MIGO states and vice versa
Consequences:
We matched during migo which ended today, but our opposing state will have MIGO - the state became massively weaker overnight and does not have access to abilities such as wallbreak which our opposing state will.

Suggested Solution:
If you match during MIGO at least let it last until the end of SVS, other people may suggest better alternatives but the most reasonable is an extension of MIGO buffs until the Sunday after SVS

[rain coral]

Observations: Lite mode turns on only at specific occasions

Consequence: Since game is being more and more bloated with features, especially graphical ones, it consumes more and more memory on older devices. leading to unexpected crash before lite mode is even triggered.

Suggested solution: Introduce button for toggling lite mode on or off, like you did for weather effects of seasonal events.

State number: all states

[velvet totem]

Transfers have been announced more than a week ago yet there is no new about state merge


Consequence: 

Numerous players, particularly those from older states, continue to persevere in anticipation of a merger, yet they find themselves disheartened by the lack of updates on this matter.

Suggested Solution: 

It would be beneficial for developers to consider merging older states (up to the 500s/600s), although merged previously , as many of these states currently have very few active players remaining after a significant number have transferred or quit the game.

State number: 285 & All

[elder sequoia]

Observation:
At Jungle Gems after level 21 you can get a bonus level where pink HQ crate is included as a reward, this crate doesn't have much to choose from and each time the event appears again there are same HQ skins to choose from in it

Consequence:

1. Eventually after numerous times of getting to that bonus level player may find this HQ crate annoying, not every HQ skin there has to suit every player where some of those skins may be disgarded by certain players. Seeing same HQ skins especially if you may not like them is crazy and can easily make you feel sick
2. Lack of choice leads to frustration sooner or later after reaching that far in levels, after putting this much effort players expect to see more stuff available to them when it comes to such bonus level rewards. HQ skins are the rearest and in most cases toughest to obtain type of skins, seeing something as special and easily obtainable via Jungle Gems event in limited amounts of 4 or 5 is rediculous, litterally like putting loads of effort in work to get luxurious car and ending up with ordinary small car despite effort put in and motivation for the hard work
3. Same HQ skins showing up every duration of Jungle Gems make no sense just like imagining skins store having same skins its every refresh, this way players are losing taste for available skins which may lead to discontinuing getting this far and losing motivation dedpite that event itself is really impressive and filled with fun as you progress with levels each day, very first event decent and fair for all sorts of players since good period of time

Suggested Solution:

1. Add absolutely all existing in game HQ skins to the HQ crate at bonus lavel, so that players could have a better range of HQs to choose from and be more likely to find something they may like or always have wished for, between others to gather HQ skins for sets and/or to have more to choose from later when wanting to change the used HQ skin
2. Give players more choice with HQ skins, especially those who can't either get them via bundles or afford to end up in fair enough ranks at other events to win them. Let those players stay motivated and feel rewarded for the effort put in to pass those series of levels, not only by getting lets say loads of bullets for Bounty Blast like now but also reaching bonus level with HQ crate with awesome range of HQs to choose from like nowhere else which is like last hope or special moment for players, especially those who can reach to their max level in this range of levels

State number:
492/All

[patent hinge]

Players feel there has been a lack of information management provided for the State Merge & Transfer event. 

**Consequence**
Players are left disappointed that there was no proper communication of the information related to the Transfer & Merge of ALL the states. The information given was incomplete.

**Suggested Solution**
Proper, accurate and timely Communication Management in providing complete information for All states included with the Transfer & Merge Event.

State Number:
All States```

[fair barn]

On Behalf of Ruby

Observation:
The transfer requirements are not fair for everyone as they are now.

Consequences:
While some players can benefit of transfer, others cannot, and players feel left out.

Suggested Solution:

1. From 28 state add to 56 states as leading states
2. Before state transfer 10 days can not disband Tempest , Gem
3. Close the auction house
4. Add Pet and tanks combat power transfer rating
5. OP hero add the extra rating
6. Offline player not including transfer rating from 31 days extended to 90 days
7. The troops quantity transfer rating calculated based on thirty days as the average, not the rating on the same day.
8. 1B transfer rating too much should back to 900M or 800M , 1B can not make it balance
9. The 26% reseaech stat ratio is also too low in transfer rating . The impact of HQ level research and troop tier combat power should also be increased by at least 100%

[normal ingot]

Observation:
State transfer is not available for all of the states

Consequences:
Some newer states die out quicker than older ones and we are unable to get any new players because of this.

Suggested Solution:
Do not leave states out of state transfers. Let every state move when the event comes even if these states are new or not.

[dense mirage]

Observation: Transfer event requirements are not fair for everyone.

Consequences: There are many players that want to play together from different states but are limited by the number of special invites.

Suggested solution:
-Decrease the amount of leading states
-Increase the migration rating maximum to 1.5B
-Leave the auction house open and let people put their TA up for sale, as long as the auction will be over before reset, ahead of the migration being opened
-Don’t change things that are working otherwise. We already have very little transparency about how migration rating is calculated, don’t make it worse.

[simple robin]

Just a friendly reminder that any report submission that doesn't follow the submission format will have to be removed.
#📋︱feedback-reporting message

Anyone's feedback is appreciated and everyone's feelings matter and are accepted here but it needs to follow the format and the server's rules.

For any discussion regarding a feedback we can discuss it in feedback discussion channel so your comments won't be lost

[median path]

On behlaf of Funplusaredumb
Observation:
Design Data Should be Upgraded in Pearl Stores.

Consequence:
Players are feeling annoyed as design data in pearl store is not changed imperial Triumph design data data is on display for purchase. No upgradation pearl store is made since a long time

Suggested Solution:

1. Design Data should be Updated in the store or more advanced Design data should also be added

2. Items in Pearl Store should Be increased

3. Pearl store prices (pearl count) for the purchase should be reviewed and Reduced

State number:
All States

[median path]

On Behalf of Liannin

Observation:
Pets availability in Pet Paradise need Revision as On intel for F2P player almost only Blue pets are achievable

Consequence:
F2P Players are anxious as they are not getting a single Yellow pet in crates even availability of the purple pets is very low in the intel pet crates. The Pet Boxes require revision in Intel especially that yellow pets should also be included so F2P players can enjoy the game as this is appearing more of a Paid game then a Free to Play Game

Suggested Solution:

1. Yellow Pets Should be given in intel missions as well

2. Amount of Purple Pets should also be increased in the Intel crates

3. Pets Should also be added in different stores like pearl store for easy Purchase

4. Pets pearl purchase amount should also be considered for purchase especially for F2P

5. Pets Purchase for P2P Players should also be regulated.

State number:
All States

[mystic sedge]

Observation:
(In December 2023 we've got feedback from developers about lvl 7-9 Crystal Mines: "The most advanced Crystal Mines were designed in such a way that only some of the most powerful Chiefs would actually be able to successfully challenge them". One year later 99% of SOS population in old states is "most powerful Chiefs" as per developers description.)

Consequences:
(Negative. Since most of us in old states can "successfully challenge" "most advanced Crystal mines", there is nothing to challenge anymore and not enough mines)

Suggested Solution:
(Add new levels of advanced Crystal mines)

[wise hollow]

Observation:
The bags are getting bigger and bigger every year

Consequences:
Many players have a bag full of useless items that cannot be recycled. Sometimes it is impossible to find anything in the bag. This is very annoying

Suggested Solution:
Expand the ability to recycle old items and materials

[lilac trout]

On behalf of unamused

Observation : healing system need change completely. Tempo of svs increase and General player has to heal more in svs which cut off fun or otherwise will get enlistment full with low duty rate.

Consequences: players have to spend alot time in healing and couldn't focus on svs , also it cost them alot of resources and speedups with slow amount of healing.

Suggestion: Percentage-Based Healing System:
Instead of fixed number of troop, healing be based on percentage of the total wounded troops (e.g., 10% of your wounded at a time).

Speedup Adjustments:

Speedups would also be percentage-based, reducing the remaining healing time by a percentage instead of a fixed amount.

If the hospital is full but only has a small number of troops , system would:

• Scaling Speedups for Smaller Batches: Smaller troop numbers will need fewer speedups, keeping the system balanced and avoiding long healing times for minor wounded numbers.

[solar fog]

Please use the proper feedback reporting format as seen here: ```
Observation:
(Event/feature name along with your observation regarding said event/feature)

Consequences:
(describe how is it affecting game play)

Suggested Solution:
(proposed solution to overcome consequences)

[patent hinge]

**Observation**
Player feels the easily attainable Epic Tempest Essence is not a useful item. Backpacks are filled with items of no use to players. And, the recycling of these items gives little in exchange. Also Players find that the Reforge items are of little use.

**Consequence**
Players are left with items they cannot use or and recycling of them seems an unfair and unbalanced in exchange for them. They are unable to upgrade arms or acquire the items to do so. The disadvantage to these players against stronger players increases.

**Solution**
Allow for players to obtain Legendary Essence Fragments in Migo Mines. Also create a system for a trading of Epic Essence Fragments for Legendary ones.

**State**:
All States```

[patent hinge]

**Observation**
Even with the Operation Festival being cut one day, as per the usual duration of event, the compensation for the day is perceived as joke. Players feel like it is inadequate compensation & does not suffice for the advantages that players have already paid to receive, but, will not get due to the changes.

**Consequence(s)**
Players are only given 10 chips, however the amount of loss starts at 15 chips for players whom have already purchased the bundles. In addition to players whom have the Sentinel are robbed of 6 red gems. Also whatever the missing repair rewards would be that are also lost.

**Solution**
Fix the issues necessary before making the adjustments in-game with compensation mail ,which are not equal to the changes made. If compensation is to be offered, allow for players that have spent on event to be generously compensated  and ALL players should at least be compensated with an equal amount to the loss.

*All States**```

[clever nacelle]

Observation:
Update causes game to freeze 5 seconds after login for iOS players

Consequences:
Game unplayable

Solution:
use the millions a month you make from this game alone and stabilize it and do proper QA prior to updates, new items etc

All States

[primal yacht]

Posted on behalf of amour_12

Observation:
The skin trading feature is nice and good to have, however the minimal price restriction (2k tokens for 1 skin) are exaggerated and unbalanced.

Consequences:
It makes the trading redundant as you can get 5 copies for 600 pearls for the same march skins, much cheaper than buying 2k tokens.

Solution:
Reduce drastically or allow to freely adjust trade pricing (for all items, tempest and cards as well).
Keep the recommend price and 'last 10 sale prices average'.

All States

[grand plume]

posted on behalf of mobo7151 Observation:
With state transfer and merger coming state 1320 has only 4 active alliances and not enough player activeness. newer state also reguire transfers

Consequences:
players are leaving the game or creating new charactors in different states and its frustrating for us who have invested/build on their charactors/profiles in this state and events are hard to participate in

Solution:
please allow newer states to transfer or allow a merger to keep players interested in the game.

state 1320 and All States

[fair barn]

Hello kindly remember this channel os for feedback reporting and must follow the format that you can find here #📋︱feedback-reporting message

For chatter please move to
https://discord.com/channels/555639568053829632/925537952652730368 .

[shadow plinth]

Observation:
Game freezes within 5 seconds of starting up after the latest update

Consequences:
we can’t give more of our money to devs 🙄

Suggested Solution:
immediate: fix the bug. Long term: test the updates properly before releasing them!!!

[fiery portal]

Posting for a Player

Observation:
I did a mistake getting something which i didn't need from Migo store. The support couldn't help me but when i did the same thing when i was VIP player helped me. This is clearly Favoritism.

Consequence:
GM system is outdated and favorite players above others.

Suggested Solution:
Cancel GM program or treat equal players.

State :
All

[fiery portal]

Observation :
Alliance Store rewards are outdated. There are small amount of resources , Sarge Fragments and some useless alliance relocators in Today's section and in This Week's section are more purple hero fragments and Hero Gear parts.

Consequence:
Nobody gets the Alliance Store rewards and stacking Alliance Coins for nothing.

Suggested Solution:
Include Behemoth Materials , Formation tactics , Red Crystals , Plasma.

State:
All

Observation:
Bunker, Facility, Trap, Horde and Capital Clash Rewards are outdated and they do not align with massive changes and new features.

Consequence:
People tend to skip some events because their value is minor.

Suggested Solution:
Do a full revamp on all events. You are releasing new features weekly and old features getting outdated very very fast. The last time you updated the rewards on those events was 2 years ago.

State:
All

[solar fog]

Posting on behalf of believer

Observation:
Players are left with an abundance of coal and lime at the end of each migo

Consequence:
Players don’t want to invest so much time collecting those mines just to turn into resources at the end because they weren’t able to use them fast enough during the season

Suggested Solution:
Increase the processing rate in the workshop to refine them faster or unlock an extra slot for everybody.

State:
All

[rain coral]

Observation: the game is becoming unplayable on older devices with every new update. lite mode pops when memory of device is already overloaded, thus not helping much.

Consequence: you will lose players, nobody wants to play glitched game.

Solution: add lite mode switch for older devices so they can enjoy playing this game again.

State number: all

[undone lynx]

Information about the State Merger appeared much later than information about the State Transfer event, the main stage of which starts a day later than the merger. At the same time, the information with the transfer schedule is incomplete and does not include all groups of states that participate in the event, some States learned that they were participating in the transfer event only at the Power Modification stage when the event appeared in the list of events, and players are still not sure about the schedule of the transfer event in these states 

Consequence:
Players feel mad and disappointed that they do not receive timely announcements of such important events and cannot prepare and plan their participation in advance. Players have been discussing the transfer and planning this event for a week, but after the announcement of the merger, all negotiations went awry and players will again have to try to plan their participation in the event from the very beginning based on new data 

Suggested Solution:
The information provided about the transfer and merger events should come together and in advance and be comprehensive (include all participating states) so that all participants can prepare for the events

[primal swift]

Observation:
States 1057-1128 These states have only been part of one merge and almost 20 states in this range have never been part of a merge.

Consequence: States are almost dead or are. Players just keep quitting. All the matchups are becoming more unbalanced like svs. My state is fine but im looking at some of these other states where if you dont transfer then there's no point of playing. Some players don't want to transfer and leave alliance members behind who might not have the tickets needed. I'm tired of seeing friends in other states quit.

Suggested Solution:
Take another look at these states. Add them to the merge list. If not let ppl transfer once a year for free. Then states can empty themselves out and choose where they want to go. Just do better so ppl in some of these states can try to enjoy the game again. DO BETTER

[cinder trout]

Observation:
States in the 200-299 range and below have not appeared on the state merge lists for 1.5 years and some even for 2 years.

Consequence:
big and medium-sized accounts abandon the game, the state becomes unplayable, and interstate events become impossible to win or even participate

Suggested solution :
looking at the states that are not on the merge list this time, and previous times in the range 200 -299 and below and merge them among them or find a permanent transfer exit, so they can leave the states abandoned by the game.

[clever nacelle]

Observation:
Add equipped tempest arm by activation in PvP battle reports replay, as well as the new Apex Area.

Consequences:
With tempest arms playing a critical role in battles and how unique they can become to the hero applied, players need to see when the each skill is activated.

Suggested Solution:
Add it back to every report, as it was previously provided.

All states

[modest shoal]

Observation:
In the operation festival the demolishing task started 8 hours after the clarity of mind task instead of the 24 hours as normal

Consequence:
People missed out on a chance to get the fragments they needed for the sentinel in turn means they miss out on the active sentinel bonus

suggested solution:
Give people the 7 frags as they missed the chance to get it because of the timing problem restoration chips don't make up for the frags that others could have gotten, the gem's they would have gotten and the pearls

[weary sedge]

Observation: 
Information about merge came way later than usual. Players knew about transfer and planned with people from several states that they transfer in. Now a merge got announced between 2 or 3 states. And everyone had already discussed with several people to transfer to them. And they collected/bought the transfer Tickets already!

Consequence: 
Transfer limit might be exceeded and/or States getting leading state/are no trailing state anymore, which leads to not everyone that wants to transfer is able to do so. 

Suggested Solution: 
- remove transfer limits, so everyone talked to from both/all 3 states can actually transfer in! 
- remove/decrease leading state (atleast the restriction of getting transfers in) 

State number
All States

[muted crescent]

Observation:
Players like that this event got store as well yet King of the Hill store and Crown Conquest yet its badly made

Consequence:
Price in Koth stores is too high with little amount of coins we get and there is not even much to pick from what is making it very useless stores. One is way too expensive and takes too much time to get enough coins to buy anything while other is expensive well but on top theres not much to pick from

Suggested Solution:
Lower prices in King of the Hill store and Crown Conquest store. Add bigger pallet of useful items players need like for example completion potions, aircraft material, etc.

State number
All states

[vital pagoda]

written on lorask behalf

Observation:
The Survival Royale is fun, but we only get 1 ticket per day, limiting how much we can play and preventing us most of the time from buying important items like the legendary essence

Consequences:
We can't enjoy the event fully and gather enough tickets to buy these rewards, which is frustrating

Suggested Solution:
Increase the daily ticket count and allow tickets to be earned through other events so we can participate more

State:
ALL

[grizzled mantle]

Observation
Circuit repair is already unfair with the prizes it gives regularly. Hitting us twice with it both taking 2 chips and the random "picks" being set up so you use the maximum number of chips on any board without making a single connection doesn't feel good. It is also very non-responsive while the game works out which way to best prevent you making a connection

Consequences
Just the normal stuff. We feel that the game is not treating us fairly. The code itself feels sloppy and it is overall much more time consuming than it needs to be

Suggested solution
Obscure the prizes and only display them when a connection is made. Let us tap on the board itself for what connections we want to make. You can still give us garbage prizes, we just don't feel like the game is doing its best to prevent us earning anything. This would also speed the event up as it only needs to pick a random prize ala lucky cards rather than calculating the best path to give nothing.

[elder sequoia]

Observation:
We just got MKIII (at least the testing states), between others there’s a golden frags task included

Consequence:

1. In limitless states golden frags can be used only on upgrading skills of heroes who are at least at purple brain (became limitless), we no longer can use frags on upgrading heroes like we used to when they were frags based
2. For players at limitless states it’s a waste trying to hoard and use up golden frags despite that they’re easily obtainable via various sources, since we’re unable to get any points by using those frags in the only possible for us way
3. Frags used on upgrading skills don’t provide necessary points for such task, no matter even how many frags particular player would try to use when trying to complete that task

Suggested Solution:

1. Upgrade/improve golden frags tasks at all sorts of events that include them, for all players in limitless states. Events include SvS/SotF, TD and current MKIII event. Let golden frags when used even on limitless heroes skills to provide points
2. Make golden frags work for points at such tasks also when they are used on upgrading skills of limitless heroes

State number:
492/699/All limitless states

[wise hollow]

Observation:
If you can't get 5 people on a officer, the rewards are reduced

Consequences:
Even in large and lively alliances, there are times when people don't get on the officer. In small alliances this becomes even more difficult

Suggested Solution:
Do not cut pearls and crimson gems when the group is not full enough

[muted crescent]

Observation:
Players love Effortless progress and chance to upgrade their settlements in better way where less material is needed

Consequence:
Some time passed and Behemoth MK II was never added to effortless progress just like Behemoth MK I is and now we even have new companion what requires more material to use.

Suggested Solution:
Add Behemoth MK II to effortless progress

State number
All states

[vital pagoda]

Observation: players have wanted unique elements included in the game for a long time, such as animal motifs of some sort including unicorns and goats whether in the form of statues, march skins, or other cosmetic enhancements of a player's gaming experience.

Consequence: players feel that while the game freely adds unrelated themes and skins, popularly demanded designs remain unavailable, perhaps due to misplaced beliefs regarding their popularity and alignment to the game's central theme.

Suggested solution:
Further improve upon the design contests introduced in the anniversary wherein player suggestions regarding designs are considered and suitable implementation within the game occurs, not only for stickers, but for larger sets as well, include voting to decide on the best inclusions. The event could occur annually or bi annually.

STATE:
ALL

[muted crescent]

Observation:
Players dont mid shortcuts to some event show on top of screen or pearl store yet sometimes theres too many together with bundles on top of screen that it fills it up

Consequence:
There is more and more new events and bundles showing on top of our screen and theres no way to hide it. It is hard to play on phone with most of our screen covered.

Suggested Solution:
Allow us to hide all bundles and event menu just like we can hide menu on bottom of our screen.

State number
All states

[bleak sun]

Observation:
Players are getting worse stats/skills when reforging tempest arms. When this happens, the reforge solutions/essence is permanently wasted on nothing.

Consequence:
Reforge items are really difficult to get, and players are upset and disappointed that the items that took a lot of effort to get were all for nothing.

Suggested Solution:
Reforging Tempest Arms should guarantee better results.

State:
All

[rain coral]

Observation:
There is not enough plasma obtainable in the game

Consequences:
Normal players who are not spending tons of money are struggling with getting enough plasma to upgrade almost every building in settlement. Even resource buildings now require plasma for upgrade. It causes frustrations because every event is about statues/decorations and collector levels, which are irrelevant for probably 90% of players in this game.

Suggested Solution:
Add more plasma rewards in events.

State:
all

[marble flume]

Observation: 
[For States a year and older minimum: Outdated rewards in Hero Searches and Intel Missions. No New Explorer Missions to obtain Completion items. No way to obtain frags for Resonating heroes. Cluttered backpacks with too many blue and purple frags or not enough frags to update a hero.]

Consequence: 
[Many players still need frags / potions / capsules to finish upgrading heroes in the Legendary, Resonating, and Completion category. This prevents growth, causes frustration, and clutters backpacks with items that can't be used.]

Possible Suggested Solutions: 
[ 1. Update Hero Searches and Itel Missions: Remove all Blue and Purple frags as well as other blue and purple items and replace*.

2. Add more Explorer Missions: Remove all Blue and Purple items and replace*.

3. Value Vouchers: Return gold frags to the Value Voucher store, and bring back the Resonating Voucher store, or have a classic value voucher store that includes all Legendary heroes ( including heroes that can't use universal frags) and all Resonating hero frags including ☆☆☆ Special Operatives ☆☆☆

NOTE: The special operatives could be a higher exchange rate in vouchers. Currently, F2P can't obtain these heroes and that is a huge disadvantage and unfair to F2P. It would take longer to get them by vouchers, so P2P would still be stronger. Denying F2P the chance to obtain and build over time, is frustrating.

4. Recycling: Allow Blue and Purple frags to be recycled for select items*.

*Suggested exchange:  Universal Gold and Resonating Frags, Completion potions and capsules, value vouchers

Please, we need these tools to enjoy the game and you, the Devs, have the ability to grant these requests. Exchanging these items should be relatively easy, just a change in the code, swap A for B. Little to no additional new code should have to be created to implement these changes, so there should be very little labor involved to make your players happy. Thank you.]

State number
[All states]```

[patent hinge]

   Players feel as though the items accumulated during returning events, should not be automatically recycled.  These are items that can and would be reused if given the opportunity to do so.

Consequence:
   Players are having items automatically recycled at the end of events and in exchange, the replacement items are not near the equivalent value of recycled items.

Suggested Solution:
   Do Not automatically recycle the items for events that are reoccurring.  Allow for players to keep these items for re-use. Also allow for the recycling of these items if player chooses, But, for items that are equivalent in value. 

All States```

[amber grail]

Observation:
We have purple and blue heros that are maxed out and not used anymore. Meanwhile, new hero gens release more and more golden heros.

Consequence:
Players are required to always push the newest heros whilst older heros, especially purple and blue ones, just gather more frags without being properly unable anymore which causes unrest.

Suggested Solution:
Allow purple and blue heros to update as new hero gen. Make them usable again. Allow specific purple and blue hero frags to be used for their upgrades.

State number:
All

[amber grail]

Observation:
Merge and transfer overlap in a way that's not beneficial for players. Any invitations sent by states merged into another are invalid and the number of tickets needed to join may also drastically be different.
Additionally, announcements are usually quite late.

Consequence:
Players can not properly reply to the changes or are placed in very disadvantaged positions. Many claim the desire to quit as they have a harder time joining a stay they wanted to or settling in a merged state.

Suggested Solution:

• Announce merges and transfers earlier - at least a month before prep starts.
• When states are merged, allow the player-friendliest settings from all merged states (highest power limit, lowest transfer passes, etc) to be the norm to allow players to join their desired (and prepared for) state.
• Offer a stable rythmn like every 3 months either merger or transfer -> having transfer at a fixed 6 month intervall after the migo and merge or transfer at the 3 month - hole in between.

State Number:
All, that are old enough for merge/transfer

[delicate fjord]

Observation:
In the initial communication about the merger of states 1176, 1178, and 1144, it was stated that state 1176 would be the host state. Although a note mentioned that "the initial plan could be subject to change based on actual circumstances," the change of the host state from 1176 to 1144 was implemented without prior notice. Additionally, state 1144 is several months older than states 1176 and 1178, putting the newer states at a disadvantage in terms of growth and competition.

Consequence:
This unexpected change has significantly affected players from state 1176. Many of us had already invited other players to join state 1176, based on the understanding that it would be the host state. Now that state 1144 has become the host, these invitations have become invalid, and the invited players can no longer transfer as originally planned. Additionally, the lack of a governor in state 1144 prevents us from issuing new invitations to accommodate these players. This situation has disrupted the plans and strategies of many players, leading to frustration and a loss of trust in the game’s management.

SoS is not just a game; it is also a business, and we, the players who have invested thousands of dollars in the game, are your customers. Changes like these, which directly impact the player experience, should have been communicated well in advance, allowing us to adjust and avoid significant losses.

Suggested Solution:

Restore the original plan and designate state 1176 as the host state, as initially communicated.
Alternatively, allow the invitations issued by the governor of state 1176 before the merger to remain valid, so that the invited players can transfer to state 1144 despite the change in host state.
Implementing one of these solutions would help mitigate the negative impact caused by the sudden change, while also demonstrating a commitment to fairness and transparency toward players who have invested significant time and resources in the game.

[primal yacht]

Posted on behalf of Dwight

Observation:
The game is a heavy pvp focus.

Consequences:
Apart from 'Alliance Hall' there are no internal events that are actually fun and not time consuming.

Suggested solution:
Add more alliance only events (like the cargo freight only less laggy and boring).

States: All

[wise hollow]

Observation:
Long delay between avatar changes

Consequences:
Sometimes we don't like the way a photo or picture looks, but it just can't be changed in the next 3 days. And sometimes approval takes days or even weeks (yes, it happens).

Suggested Solution:
Remove the delay in changing avatar from 3 days, to 1

[deft steeple]

Observation:
State merger compensation is insufficient as it doesn't include 24 hour peace flares

Consequences:
Knew players we dont know if they will attack us ( weaker players like me 😅)

Suggested solutions:
In state merge when you give the compensation maybe you should include some 24 hours shield to protect weaker players. Thank you

[odd pivot]

Observation:
Merging two one alliance states, forcing all to put in days of rebuilding only to allow half the people to the transfer out is a monumental waste of everyone’s time.

Consequences:
wasting time only to have an equally dead state, what was the point?

Suggested Solution:
Better matching in merge to not waste everyone’s time.

[worldly tusk]

Observation:
State transfer has not enough spots

Consequences:
Only a certain amount of players can transfer to a state. If there are several alliances that want to transfer with all their members, many get left behind. Aswell it's nerve-wracking for everyone trying to transfer as you have to sometimes be really fast to get in and players are scared to get left behind.

Suggested Solution:
Increase the number of transfers to a state up to 300-500 or remove the limit completely

[somber whale]

Observation:
Transfer time now appears to be a time for bad players to move to a state and burn everyone. Usually an account that has accumulated lots of troops and can’t be stopped, even by powerful players.

Consequences:
As this keeps happening and many MODS and Customer Service look the other way, saying “it’s a war game”, the consequences will be MANY BIG SPENDERS WILL STOP PLAYING. Why spend $100k on a game when one person can come in and zero all your friends and everything you’ve built for a year. Bad business strategy Fun Games.

Suggested Solution:
create a grey out on the attack button. When a settlement is down say 50%, you can’t attack anymore. You do it on trucks, you can do it on settlements.
(Personally I would like to see accounts that move to destroy states be banned, but I can understand that might be too extreme for some)

[manic atlas]

Observation:
No events in merged states - 667, 559...: Clear infected; Annihilatio Awaits; Alliance Throwdown; Alliance Showdown; Value Vouchers

Consequences:
Missing events in all merged states in the last merged (667...): Clear infected; Annihilatio Awaits; Alliance Throwdown; Alliance Showdown; Value Vouchers will lose all rewards from the above events, slowing down development progress, saving resources for future events if march with other states (non-merged states have full events). Important rewards lost from events: Behemoth 3 loot box, behemoth loot box, behemoth cell...

Suggested Solution:
Put all missing events back on schedule with other states - 667 and all merged state.

[rotund hound]

Observation:
Doomsday express aka trucks can be hit by the same state were the player is in even though we also have plenty of options from other states to hit. Almost 50% in other shipments are from the same state.

Consequences:
Creates unnecessary drama between allied and not allied alliances which does not contribute to state unity at all.

Suggested Solution:
Remove the option to hit trucks from your own state, and leave only from others since there are plenty.

[fair creek]

Observation:
Apex arena restrict people outside of top 200 in power from participating, but reward ranking go up to top 800.

Consequence: Rules set for apex arena contradicts rewards ranking system.

Suggested solution: please expand solo power requirement to top 800, or remove it completely.

[thick arrow]

Observation: Some events get added during the day, not at reset.

Consequence: Please stop doing this. Some of us have to sleep shortly after reset and have jobs during the day. This makes it very hard to play those events if we cannot do it right at reset. Events should only be added at reset!

Suggestion: Do not add events after reset. Wait for the next day in this case.

[median path]

On behalf of ShadowLord

Observation:
Apex Arena the event is More of Paid to play event

Consequence:
Players are feeling annoyed because they are facing the same players time after time ending up with the same ranking and are unable to reach any higher. The same players are always at the top of the rankings. The event is totally neglected by the F2P players as even if some one Joins the event they are able to improve their rank in Apex Arena. Most states do not change in the apex arena which also causes its neglect as people do know the results as being similar. The Battle criteria is not Fair as sometimes for e.g heavier behemoth does not give you a victory.

Suggested Solution:

• State battles in apex Arena Should be random with nearly similar state age
• There should be some support or help for the F2P players
• Apex Arena should be added with some good rewards for F2P players especially so that the interest of All players remain in Apex Arena
• Battle criteria should be reviewed and edited it should also be like the regular battle criteria as it does not resemble the game battle criteria

State Number:

All States

[ionic sage]

Observation:
Resonation hero frags

Consequences:
It was good to give free resonation frags. But what to do with that if we cant use em? We cant even reach 3 stars and even 3 stars is useless. As f2p it's gonna be impossible and as low~mid spenders last things we want to spend on is resonation heros. Cause there is a lot more necessary like 4 behemoths.formation system. Tanks and tempest armes

Suggested Solution:
Let us recycle resonation heros frags with general resonation frags

State:
all

[amber grail]

Observation:
In the pet system you have to click on every single pet to release it, one by one.

Consequence:
This requires players to spend a lot of time just pressing buttons to release pets. Additionally, some players simply don't release them and get more and more useless pets.

Suggested Solution:
Allow to select multiple pets to release them at once.

State Number:
1273, All

[sick marsh]

Observation: State have alot of different languages in State and Alliance chat

Consequence: It can get really time consuming to manually having to translate each message, especially during events

Suggested Solution: Make it so messages get auto translated

State number: 1234/All

Observation: There are to many steps to send out marches during trap

Consequence: Due to the amount of steps and animations the game gets laggy and players have to restart the game often during trap

Suggested Solution: Make it easier to send marches without animations or alot of steps (as in just numbers and no animations)

State number: 1234/All

[shadow plinth]

Observation: Start times for svs alienate entire countries.

Consequence: This is just one of a hundred things that are causing people to quit. It's probably the one thing in the game i'm the most confused about. During the alpha or beta stages (check the pic) you had times. Yet between that and the rollout they just got taken away. My confused part is, where is the downside of letting states pick times? I can see the upside. More participation. Can't see the down. Players spend a large amount of money in the game. We loved the game bc of the fighting, the team aspect. Yet we pretty much have nothing to do with all the money we spend. svs once a month, rr once every 2 weeks, ad 1 hour a week if its there, nexus if it isnt broke. cc is dead for old states, we send someone to hold the cap for 4 hours till they are gov, good times. bunkers, states are so dead you don't have enough alliances you need to even fight for them, plus rewards suck.

Suggested Solution: let us be adults and as states choose the times best for our states. btw if you read this, please upvote it. even if you don't agree or care. i would really like to know the answer to this and as a community if we ever want change, we need each other's support. ty

[junior matrix]

Observation:
Spending items sometimes counts for Journey to Glory and sometimes it doesn't. For example, while exchanging Command Manuals to Service Badge in Hero Appointment store does give points, exchanging Command Manuals to Tactical Guides in the same store doesn't. That doesn't make sense.

Consequence:
Players are wasting items, are frustrated and can't ever be sure when spending items does count for Journey to Glory and when it does not.

Solution:
Make items spent count for points in Journey to Glory in any case. If you're not willing to do that, at least give clear information on the event page in which cases exactly spending will count and in which cases it will not.

States:
1277/ALL

[wise hollow]

Observation:
The ability to obtain only items for 2 gen as a reward for the Battle of Royale

Consequence:
Most players are already taking full advantage of the TA 3 gen, but we still don't get essences for it as a reward for the Battle Royale, which severely limits the ability to create and modify items

Suggested Solution:
Make crate where winners can choose whether they want 2 gen or 3 gen

It's been here before, but I'm hoping it'll get some attention

[bleak sun]

Observation: There's no option to reset the behemoth level

Consequence: Players who made a mistake in upgrading the wrong behemoth or behemoth skill have no option to undo an unwanted upgrade.

Suggested Solution: Allow players to reset the behemoth level

State number: All

Observation: Alliance Feast isn't fun anymore, and the rewards aren't very good. This event hasn't been updated for a long time.

Consequence: Many players don't want to play this event anymore.

Suggested Solution: Improve the rewards and/or add some new minigames/interactions in Alliance Feast.

State number: All

Observation: There's no option to reset hero gear upgrades

Consequence: In the beginning, many players often make mistakes in upgrading hero gears. After a while, they now know which gear(s) to prioritize, but there is no option to undo the unwanted upgrades that were made in the beginning.

Suggested Solution: Allow players to reset hero gear upgrades. This allows players to develop hero gears more efficiently.

State number: All

[manic crag]

Observation: while I understand wanting different language communities (since that worked so well) this server is hurting the community by adding more channels in between discussion and feedback and bugs channels.

Consequence: you are making the community feel like you don't care even more by pushing the voices further down the channel list and hiding the channels where people voice frustrations and opinions the CMs and Slmods are already absent from this server, at least let our voice be heard to the community even if they aren't here.

Suggested Solution : please show you care about your players who are keeping this server alive by moving these channels above the other language communities.

[stoic seal]

Observation:
Island splendor ranks not adjusted with state merge

Consequence:
In 3 days is rank rewards. But only the players with previous state number listed. Incoming states will be left out.

Suggestion:
Merge island ranks before rank rewards go out.

State probably all merged.
429/314 merge to 314

[manic glacier]

Observation: Effortless Progress for Chief Badges is make them separately and player think pick Chief Badges effortless progress will discount both of items

Consequences: This is the worst thing in life for this game why they make them seperately and not make them 2 in 1 for 50% not separately (50% and 35%) and this thing makes player unhappy when they keep doing this in SvS days (Especially for Day 1 or Day 3 SvS Preparation or Throwdown Wednesday task)

Suggested Solution: Refund Certiface of Honor for those upgrade badges with stupid seperated task (Example: Mercenary Influence specified task and doing upgrade refund at least 25 mercenary influence From Red Badges ☆3 to ☆4) or (Certiface of honor specific task and doing upgrade refund at least 100 mercenary influence from red badges ☆3 to ☆4)
and make Chief Gear Badges Effortless Progress combine Mercenary Influence and Certiface of Honor like previous Effortless Progress

State:
961-998 could be all states

[patent hinge]

Observation
Players are unhappy with the changes in the Effortless Progress event. why do some tasks include more than one item (2 items) as a task choice, while others only have one item per task choice. The tasks for badge improvement/upgrade has been split into two individual task options, as it previously had two items. While the Plasma otion only has the Plasma

Consequence
Players are left disenchanted and are apt to feel this is one more thing to be negative towards game about.

Suggested solution
Allow for the tasks that were previously available to be brought back. And additional tasks that include two items, such as plasma & the polymerized plasma as one task.

State
All States

[patent hinge]

On behalf of S759.ShadowLord
Observation
The compensation given for the Effortless Progress Event is not adequate. Player(s) feel that since they have changed the items within the task options, without prior notice about it or notice of the intentions to do so. They feel robbed of the chance to use items more efficiently, had they been aware of the changes that were about to take place. One coin is not equivalent to the action.

Consequence
Players have used these items and were unable to save or plan accordingly to use them otherwise- having no knowledge of the changes that would be implemented into the event that they have been participating in since it's inception.

Suggested Solution
Give players a compensation that fits the action and circumstance that has been created for and to them. A great way to show sorrow for what Devs claim to be sorry for is to adequately, no- generously compensate players.
States
All States

[thick arrow]

Observation: Plasma days in SVS prep and survival of the fittest events do not include the use of poly plasma. Especially older accounts have a big problem finding construction or research that includes a big amount of plasma (everything is way bigger on poly plasma now).

Consequence: It is extremely hard to make points on these days.

Solution: please include poly plasma in points for those events like it is included in the power play event.

State: all

[indigo acorn]

Observation: In the event effortless progress chief badge discount changed to 2 seperate discounts one for certificates of honors and one for the mercenary influence. This happened today and I don't know if it's a bug or a permanent unannounced and irrational change.

Consequence: to upgrade chief badges we consume 3 items and it use to discount 2 of those items and now we can only discount 1 which will double the amount of mercenary influence needed. For those who saved enough mercenary influence to the remaining badge upgrades and recycled the extra now they found themselves stuck and can only upgrade the half amount of upgrades that they planned for.

Solution: please go back to the previous discount that includes both items in one selection.

State: all

[wise hollow]

Observation:
During attacks, when the player enters a settlement, he encounters Becca.

Consequence:
The dialog gets in the way, wastes time, and is annoying. Players lose seconds that can be critical in battles. Players get a negative experience.

Suggested Solution:
Make it possible to completely disable hero dialogs in game settings

[formal perch]

Posted on behalf of Visca

Observation: The symbol above the specials effect for settlement in the wilderness does not match the name of the statue. For the Scorpio statue, the symbol shows the Virgo sign, as shown in the picture below.

Consequence: Players may see the Scorpio settlement effect on someone else and upgrade the Virgo statue instead, as it shows the Virgo symbol. They will not get the desired effect and will lead to further discontent and dissatisfaction.

Suggestion Solution: Fix the name of the statues to match the symbol or fix the symbol above the settlement to match the statue name.

State: 585 + all

[formal perch]

Observation: The idle time for jungle gems was increased to 6 hours from 3. Before the change, rewards were given on the hour, every hour. Now rewards are given every 2 hours. This is double the idle time but half the rewards.

Consequence: Players are losing out on exactly 50% of rewards compared to the previous jungle gems, making the event harder for the F2P. Once again changing an event not in the players best interests, what once was an enjoyable event is no longer enjoyable. Players previously asked for only increasing the idle time and making the rewards better. This new jungle gems is the complete opposite.

Suggestion solution: Do not change anything that players don’t ask for. Bring back rewards on the hour. Do not change anything else.

State: 585 + All

[shadow plinth]

Observation: Increasing the maximum idle time to 6 hours in Jungle Gems is a brilliant idea, but the idle rewards are still the same, which is unbalanced.

Consequence: The consequence for players is that the game will become twice as hard, especially for low spenders or free-to-play players, since Jungle Gems is an amazing event for them to earn extra rewards and buff statue

Suggestion solution:

• Double the rewards—for example, increase the rewards for levels 1-10 to match those for levels 11-20, and so on.
• Increase the store limits, such as the number of bombs, from 5 to 10 or more. This will help players reach level 30 and beyond more quickly.
• If possible, revert the maximum idle time back to 3 hours.

State: All state

[twin iris]

Observation:
Items removed/reduced(in quantity) from pearl-store tabs during Anniversary event are still not restored back.

1. Plasma from Growth Tab - removed
2. Behemoth crates from Growth Tab - reduced from 200 to 100
3. 3rd Aircraft crates from Growth tab- quantity reduced
4. 1st/2nd Aircraft crates from Growth tab - removed

Consequence:
Pearl store is great place to get materials for F2Ps/Mid-spenders/Whales, removing/reducing items impact growth.

Suggested Solution:
Restore items/quantities.

[west dust]

**Observation: **
you ruined Jungle Gym by all means!
**Consequence: **
I want to help someone get ride of their skin, by using a tea-spoon for ruining the only F2P friendly event in this game, does it hurt some Rich's Ego that F2P also gained the two set of statues?is it the cause of 10 poor wounded troops of yours in Hospital after burning one?
**Suggestion solution: **
leave those events that works perfect alone, it was a good source of Biocap for us, after 6h I only received literally nothing!
**State: **
F2P of All state

[median path]

On Behalf of Sub Zero

Observation:
The halloween fright event is not working as per schedule
Consequence:
The players are confused as halloween event is not going as per mentioned schedule in the event point table. E.g Bounter hunter is appearing to be starting on 18 where as there is no bounty hunter event in the state. The players are disappointed as they are not able to complete the halloween even points so easily

Suggested Solution:

• The event should be scheduled better
• Event should be easy point getting
• Players should be compensated with better gifts

State Number:
State 1159,1144,1162 and 1195

[solar fog]

On behalf of Mucip:

Observation:
Response from customer service is/feels automated

Consequence:
Players have no idea if their feedback reports in-game are actually making it in front of a real human’s eyes. Players lose morale when they constantly get automated responses.

Suggested Solution:
Implement some sort of system where the players actually feel heard and not the same one line from a robot.

State:
All states

[torn otter]

Observation:
The response from customer service is/feels automated

Conclusion:
Players don’t know if their in-game feedback reports are in front of a real human’s eyes. Players lose morale when they get automated responses all the time.

Recommended Solution:
Implement some kind of system where players feel like they are actually being heard and not just hearing the same old sentence from a robot. And make sure that the staff who are supposed to be looking at the reports actually read them because once the reports are closed with an automated message, there is no response and the reports are closed without resolving the issue.

Status:
All statuses

[vital pagoda]

Observation: The Fun Plus Zone mini icon is annoying and shows red dots notifications, there’s no way to hide it during gameplay

Consequences: It distracts players and disrupts the gaming experience

Suggested Solution: Add an option to hide or disable the icon

State:
ALL

[median path]

On Behalf of (492/811/971/699/530)Wika

Observation:
Parts Exchange in the Hanger of air crafts should be reviewed especially for FA-1 Specter

Consequence:
The players are feeling annoyed and confused as exchanging parts in the hanger is not feasible. The part exchange is quite difficult.This is a serious issue to be addressed as early as possible.

Suggested Solution:

• The exchange material should be increased
• Infected fiends should be reviewed for the material and material should be increased
• The ammount of material in different events to be used for FA-1 Specter and other air crafts should be increased
• The price of Material should be reduced

State Number:
All States

On Behalf of BarnOwl2525

Observation:
The space inside the HQ for the buildings is not Fair Enough

Consequence:
The players are feeling annoyed and confused as events are growing and number of the buildings are also growing but space is the element which is stinking every one there is not enough space for all players to place the buildings they attain in events. This is a serious issue to be addressed

Suggested Solution:

• The buildings with similar events should be merged as one
• Space in the HQ should be increased by making the settlement a little bigger
• A way to hide the buildings easily without losing the effect on the Players skills or power
• Size of Buildings should be shrinked
• The 4 resource buildings should be combined into a single building

State Number:
All States

[atomic mirage]

Observation:
Slot Machine -- they have made subgroups of states
till the last run, anyone between 1057-1128 wins a jackpot, whole bracket was getting 50 coins

Now those coins are drastically reduced

Consequence:
Many low spenders / F2P players will miss out on a chance to get something good from this event which could help them grow a little better.

Suggested Solution:
Return it to how it was before and let F2P enjoy the event as well.

State Number:
All States

[patent hinge]

On behalf of (133) Dragonna
Observation
Game has morphed into having events that have nothing to do with "Zombie Apocalypse"- events are tailored to be a money grab and nothing else. Players that have been playing since the games inception, feel that the game gets further and further away from the theme in which it was suppose to be and was about at the start. And has instead become a p2p focused game.

Consequence
Many players have left the game, and the many others that are still playing are stuck in States that are devoid of new players with a positive view of the game. These "stuck" players are merely waiting until they can save enough to transfer out of these tumbleweed States.

Suggested Solution
While it is understood that the profitable aspect of the game is an undeniable
fixture in game new development progress- This doesn't mean that new events cannot have both a p2p and a f2p reward 'system'- Also, these events can and should be ZOMBIE related- there is no reason why the theme should be abandoned in the name of profitability- the two can be mutually inclusive.

States
All States

[grizzled mantle]

Observation
The abyssal fortunes wheel is not current to any state over 1 week old. It should be adjusted as states age

Consequence
People spend and get useless stuff. F2p get useless stuff. Just about the whole wheel is useless

Suggested solution
Without knowing whats happening in the newer states the general gold frag could maybe stay. But the following items in small quantities should be set up instead
5 plane xp
Behemoth serum
1x limitless potion
A vehicle upgrade (the red one)
Food for pets
A resonating frag would be nicer than the gold one

No more rss as paid for prizes. Definitely no chief xp. Search maps are not valuable unless you make them find us 8+ capsules at once.

[marble flume]

Observation: 
[All events with animation does not have a skip animation option.]

Consequence: 
[Those who do not have time to wait on animation are are wasting additional time they don't have. This adds frustration and lessens the enjoyability of the game for busy players.]

Possible Suggested Solutions: 
[ Add a skip animation button to all animated events to let players decide if they want to watch the animation or skip it. Or add a master skip animation button in the game settings. This should make everyone happy and help players who feel overwhelmed by all the events happening at once and the time demands. Thank you.]

State number
[All states]```

[finite condor]

Observation: 
Increase in 2.99 packs for purchase. 
Throwdown needs two more tasks to reflect this change in offerings.
Currently have: 
One pack 500 bios or more
5 packs 2500 bios or more

Consequence: 
Wanted/ available packs don't match offered TD tasks with enough frequency to be beneficial.

Possible Suggested Solutions: 
Add tasks to throwdown
1. A Single purchase 2500 bios or over option
2.  A 5 packs 500 bios or over option

State number
[All states]```

[grizzled vigil]

Observation:
Only a full team of 5 can join Path Of Water.

Consequence:
If a group can't find nore players in their state team, they are forced to disband and not play together.

Suggestion:
Allow team queque of minimum of 2, and make rest are randoms.

State probably all merged.
All

[stoic crest]

Observation: Current bomb in Jungle Gems only clears the small boards.

Consequence: Costs more than one bomb to clear the larger boards requiring more coins to be spent on bombs or boards left unclear.

Suggestion: Make a larger bomb available for purchase with coins that clears larger size boards.

States: All States

[atomic mirage]

Observation: To many different chats ( migo, state, alliance, alliance management, KOTH )

Consequence:
1.There are to many chats and some chats have a megaphone function, a function that is spammed for nonsense emojis . We already have too banners popping as is.
2.The red dot or yellow glowing when people are spamming stickers is annoying too.

Suggestion:

1. Give us the option to disable chats.
2. Give us the option to disable banners from megaphone.
3. Give us the option to disable the red dot or yellow glowing ( notification notice )

States: All States

[edgy girder]

Observation:
Block Bliss is Really hard to control and more unncesssary blocks to instant lose and fail 3 stars + 700 points

Consequences:
more unnecessary blocks that means make it more impossible to reach 2k in 1 run and since daily login only gives you 2 tickets

Suggested Solution
Increase rate single blocks and double line blocks that make players finish 2k points in 1-2x run like previous event (Anniversary Block Bliss)

State
All

[clever heart]

Suggestion: Ban HQ Hits from Reservoir Raid

Observation:
The increasing power gap between different spending accounts has escalated to a point where even substantial spenders are vulnerable to being burned by players who spend more. This dynamic has led to a situation where players of lesser spending power, regardless of their strategic planning or gameplay skill, can be wiped out early on by a larger spender.

Consequence:
In events such as Reservoir Raid, this imbalance results in the majority of one team being severely disadvantaged or eliminated within the first 10 minutes. The early and frequent destruction of Headquarters (HQs) diminishes the strategic depth of the event, transforming what should be a competitive, tactical experience into an imbalanced, one-sided affair where the focus shifts to HQ-burning rather than the event’s core objectives.

•    The match becomes unplayable and unenjoyable for many players, particularly those on the receiving end of HQ attacks.
•    Team morale and player engagement suffer as players feel powerless against top spenders.
•    The competitive spirit of the event is undermined, as the outcome is often determined by spending power rather than strategy.

Solution:
To restore balance and make Reservoir Raid more competitive and enjoyable for all participants, we propose banning HQ hits during the event.
This would:

•    Prevent early eliminations and promote sustained gameplay.
•    Shift the focus of the event back to tactical objectives, teamwork, and resource management.
•    Level the playing field by ensuring that strategy, rather than spending power, determines the outcome.

Banning HQ hits in Reservoir Raid would ensure a more enjoyable and strategic event for all participants, regardless of their spending levels, and maintain the event’s core competitive objectives.

State: all states

[sick marsh]

Friendly reminder that this channel is for feedback reports only, discussion regarding feedback reports can be made here #📋︱feedback-discussion

[alpine moon]

IGN: ☆M¥Z€R☆

State:362

Observation: There are too many heroes that go to waste due to only having six marches. People shouldn't have to spend on irrelevant heroes.

Consequence: People have to spend money on heroes that become irrelevant quickly

Solution: less is more. Make heroes relevant for longer periods of time.

IGN: ✧ Woelfy ✧

State: 362

Observation: There are not enough alliances spaces.

Consequence: Restricting the number of alliances members to 100 restricts the ability for those who want to transfer to specific alliances in different states to do so

Solution: Increase alliance member spaces to 150 or 200

IGN: ✧ Woelfy ✧

State:362

Observation: Trap is too hard to see with 50+ rallies attacking it

Consequence: Inability to see trap makes setting rallies difficult

Solution: Increase the size of the trap

[amber grail]

Observation:
Daily Login is not worth what it offers.

Consequence:
People paid for all steps 499 - 999 - 1999 -> total of 3497 diamonds to get daily of 25 plasma and later half of the week 25 poly. As 90 poly (more than the login gives) would only cost 1794 dias when using the smaller bundles, players feel scammed.

Suggested Solution:
Show clearly the Total amount of poly and plasma for each step before one purchases even the first multiplyer.
Increase the amount of poly and plasma one gains to make the weekly login more valuable again.

State number:
1278, All

[rain coral]

Observation:
Influencer trap level 6 that 900+ states got along with whole bunch of heroes is unplayable with gen12 limitless.

Consequence:
Lots of arguing in alliance leadership, people frustrated because they didn't get max rewards, overall gaming experience ruined as usual.

Suggested Solution:
Tweak trap in these states or remove Level 6 until we get some decent heroes that can do enough damage so everyone can get points, not just few strongest or fastest people. Issue compensation because this is your flaw and it's a big one.

State number:
900+

[median path]

On behalf of KOU

Observation:
Useless Vouchers from the Discontinued rasonating Vouchers event which have cost tens of thousands of biocaps and or real Money

Consequence:
Players are too confused and annoyed as they cannot use reasonable fragments after the events are finished there spend money and biocaps waste as there is no event and left vouchers are useless. Whenever players see the bags they feel bad.

Suggested Solution:
Returning of resonation vouchers events that include general resonating fragments so that f2p can also upgrade resonating heroes and those of us who have still vouchers can use them

State number:
All States

31 🔼 1 🔽

[marble flume]

Observation: 
[Lack of clear communicationon on event times. This time it was POW.

Once again an event led players to believe they had more time to participate than they actually had. The event times below the dates of POW leads players to belive the event continues through 10/21, but in reality the final day is calculation. The event ended on 10/20. See attached photo.]

Consequence: 
[Extreme frustration!!!!!!! Players think they have time to finish an event, then discover they don't due to poor communication!!!! ]

Possible Suggested Solutions: 
[Be specific with event times!!!!

Example:

Event Dates: 10/1 - 10/6
Results Stage: 10/7

Event Times:
6:00 - 10:00 UTC
16:00 - 21:00 UTC

See how clear that is? We now know we must finish participating by 21:00 UTC on 10/6.

It is easy to fix. So please, we are begging you, make the event times clear. Thank you!]

State number
[All states]```

[median path]

On behalf zombieclanslayer

Observation:
Gather Resources are all lost during the attack

Consequence:
Players are feeling annoyed as they gather resources difficulty and Giant players who are spends gather all resources and vanishes. This is discouraging the F2P players.

Suggested Solution:
-The Gather Resources percentage should be selected which attacker can get in attacks

State number:
All States

[median path]

On Behalf of Ray Ray

Observation:
900s states got screwed on gen 13-14. Most people maxed them but when limitless dropped they are still at blue brain

Consequence:
Nobody wants to try to max these heroes again after we just had 8 new gens dropped on us at once
It's just a dumb move by the devs if it isn't a bug, fix the problem, just saying

Suggested Solutions:

• There should be a little more Gap in Generations 13 and 14 Heros
• The upgrades should be a little more easy and feasible so players can Max them
• Increase amount of potion
• Make it easy for players to Unlock its maximum level easily

State Number:
All States

49 ⬆️ 4 ⬇️

[median path]

Anonymous Player Submission

People cancel POW matches during the week whenever they see strong people on the opponent team (it can be easily achieved on pc emulators). Whenever they don't want to fight people they see and know it and cancel it easily

Consequence:
This makes players annoyed as they struggle to Get matches during POW as there are too many cancellations and players have to wait for a long time for the re-match which is approximately  20 times before the player gets a new Match.

Suggested solution:
- If the player leaves or cancels/not respond to matching, the player stars should be subtracted
- Some minute «ban» from starting a should be applied for continuously changing or cancelling players
- Players should be bound to the game once they apply or a new Player shall be replaced automatically from the available players rather than a rematching stage 

State: all states```

[clever nacelle]

Observation:
Rays Place for Gen 10 Heros only give 10% of what is needed/expected from previously newly released Heros and replaces them with old gen “choose your own” crates

Consequence:
Not just FTP but everyone relies on rays place spins to upgrade and obtain the obscene amount of new gen capsules, and to essentially cut the amount obtained by almost 90% is laughable and insulting.

Suggested Solutions:
You already have the pay for older gen crates “event” that crashes the game when cards try’s to throw his cards. Stick to that if people want older gen capsules and provide people needing new gen with the correct amount of previously provided capsule crates

Unbelievable.

State Number:
All States

[pine bane]

Observation
You screwed up ray’s place
Consequence
Your continued greed screws players yet again
Suggested solution
Fix the damn thing.
State: all.

[slender gazelle]

Observation:
Ray's Palce: Gen 10 drop rate reduced by 90%, but crates with older heroes are missing Arthur, Magnus and Courtney

The consequence:
Every player is dependent on Ray's turns! I think it's cheeky to reduce the drop rate by 90%, and then to leave out the heroes Courtney, Magnus and Arthur in the box for the older heroes, and in addition only make a ridiculous amount available

Suggested solutions:
Restore the old Rays twist so everyone has a chance to at least develop their heroes !!!State Number:
All states

[fast minnow]

On Behalf of Menora the Mighty

Observation:
The Supply Rush event’s daily limit of 5 attempts does not provide sufficient rewards.

Consequences:
The rewards offered are inadequate for helping players upgrade all available features, limiting the event’s overall value.

Suggested Solution:
To make the event more beneficial for free-to-play (F2P) players, the rewards should be improved. Consider including more valuable items such as behemoth parts, vehicles, red crystals, or other resources that significantly aid in feature upgrades.

On Behalf of Menora the Mighty

Observation:
Players from older states continue to receive rewards for Chief Gear, despite having already maxed out their gear.

Consequences:
These players can only recycle the Chief Gear materials for points in events like SOTF or SVS prep, without gaining any useful materials for upgrading other features. This limits the value of the rewards and progression opportunities.

Suggested Solutions:

    1.    Replace Chief Gear rewards with materials for newer features that players can utilize.
    2.    Allow players to exchange Chief Gear materials for resources they need.
    3.    Introduce additional levels for Chief Gear to provide further upgrade options.

On Behalf of Menora the Mighty

Observation:
The Chief level cap is currently set at level 60.

Consequences:
Players quickly reach level 60 and continue to accumulate unused Chief EXP.

Suggested Solutions:

    1.    Raise the Chief level cap to allow players to utilize their accumulated Chief EXP.
    2.    Enable players to recycle excess Chief EXP for valuable rewards.

[bright hamlet]

Observation:
Developers have changed Rays place from Generation 10 onwards, so that heroes require 900% extra spending to compete them. Yes 900% extra spending or 900% extra bios for FTP.

Consequence:
It’s no wonder the older states are ending up in such a bad condition with people quitting. Better judgement is just clouded by your need for higher profits. This is clearly an older system that was in place when they were the final generation to milk it and doesn’t work as a concept on generations before the final generation who are also being plagued with all the other old technology +new feature technology to catch up with the older states.

Suggested Solutions:
The solution above works. “You already have the pay for older gen crates “event” that crashes the game when cards try’s to throw his cards. Stick to that if people want older gen capsules and provide people needing new gen with the correct amount of previously provided capsule crates.”

State Number:
All states

[delicate zinc]

Observation:
The Ray's Place prize wheel changes at Generation 10 so that current generation hero fragment rewards are now 1/8 to 1/10 of what they previously were, instead replacing them with chests containing selected heroes from prior generations.

Consequence:
This has removed an imporant avenue for hero collection. 150 spins now nets 14 fragments of the current generation at a cost of 202k bios. This means low/mid spender and F2P have lost their ability to even remain relevant on heroes.

Suggested Solutions:
Literally anything else. We already have value vouchers and the Cardini cards for older heroes. If you want to make use of Ray's, then institute a second wheel that replaces the current generation frags with the older frags, while keeping the main wheel for current generation.

I don't know about anyone else, but if I can't even keep up on heroes when I specifically spend weeks saving for it, why should I bother with other aspects of the game? I know where I stand in the game's hierachy, and I do well in that standing. But, that's because I take great joy in working with the heroes, and synergizing them with other aspects.

You've taken that away with what you decided to do with Ray's Place. I don't know how much longer I can go on in this game.

[twin iris]

Observation:
Hero-style tying is making G2 vehicles less aspirational.

Now that all G10 heroes have different styles (Infantry - Control, Rider - Resilience, Hunter - Berserk), vehicles' skill won't get used if the player has all G10 heroes in their march.

Consequence:
Because of this tying

• Players cannot have heroes of different gens of different styles
• Players cannot have all heroes of G10

If they do skill won't work.

Suggested Solution:
Tie the skill to the type-hero the vehicle being used for, not to all 3.

[tiny wyvern]

Observation:
Minimum Infected Fiend Rally time is 5 Minutes

Consequence:
Rallying a infected Fiend is too much time comsuming because of which many players are not too much willing to play the fiends for the maximum length of the day. Even if a player joins a rallye he gets bored as he have to wait for 5 minute for rally to finish. This is a serious concern of all the states

Suggested Solution:
Minimum Infected Rally times should be Introduced i.e. ( 1 Minute, 2 Minute and so on till 5 minutes)
Maximum Time of Rally is useless as no one ever makes a rally of an hour or so. That should be excluded from the rallies.

State number:
All States

[tiny wyvern]

Observation:
Infected-Fiend Fake Rally

Consequence:
Usually, people create fake rallies for infected Fiend and send 1 troop in these rallies, but some players intentionally or unintentionally (it doesn't matter) send a lot of troop and kill the boss and make us lose our stamina. and sometimes it causes resentment among the players; Paying attention for 5 minutes so that others don't send too much troop is not interesting at all. Sometimes I go to have a cup of tea and when I come back, I see that someone has sent 50,000 troops and killed the boss!

Suggested Solution:
To determine if a rally is fake, add a checkbox to Infected-Fiend rally (On the page where we create a rally and determine the amount of troops and...) so that other players cannot send more than 1 soldier; Also, the color of the rally should be red so that others know that the rally is going to be loose.

State number:
All States

[wintry moth]

Observation: During a new Migo season, banners and chat messages flood the interface, causing disruption to the gaming experience. Most players (in our state) find the constant influx of chat messages and banners in Migo and State chat tabs annoying.

Consequence: Negative Impact on Player Experience: The barrage of notifications and banners are distracting, making it harder for players to focus on the bit gameplay we have.
Annoyance and Clutter: We players feel overwhelmed by the volume of messages, reducing overall enjoyment of the game.

Suggested Solutions: Introduce a function to mute specific chats, like Migo and State chats, as well as the banners that accompany new seasons or major events.
Give players more control over what notifications and messages they see to reduce distractions and allow for a more personalized gaming experience.

State: all

[bright hamlet]

Observation: Some players are exposing secrets we have held in this community for over 3 years because they are being distracted by their kettle.

Consequence: the little things in this game that help free to play players get ahead are being removed.

Suggested Solution: Make a cup of tea before launching your rallies. Not during. Also try having a wagon wheel with your cup of tea. Or remove players kettles during rallies.

State: All

[eager bluff]

Observation: when using hero maps searches you can get any hero from the pool.

Consequence: we constantly get frags from heroes we already own and get in the backpack without purpose...frustrating some that look for other heroes to max or to upgrade.

Solution?: remove from reward pool all the heroes maxed or at general lvl besides gen7+ that you can still do squad upgrades, but when all finish also remove from the pool.

[undone lynx]

Currently, in the Ray's place event, in addition to the Hero's completion capsules of the current generation of heroes, we can get Custom completion capsule crates from where we can choose a hero's completion capsule as a reward, but only the heroes of the two previous generations are provided here. 

Consequence: 
Players who want to upgrade older generation heroes are faced with the issue of a limited number of places where they can take capsules. So, the Weekly deals store offers only 30 capsules per week (for each hero), and in the Hero search event there is no guarantee that the right hero will fall out. 

Suggested Solution: 
Add to the crates received from the Ray's place event the ability to select capsules of older generation heroes as well. 

[fiery portal]

**Observation : **

I like the idea of selling Skins in general. The starting price is very high and it's not affortable to bid even for -50% .

Consequence:

Nobody will actually buy Skins from Market. Won't give any value.

Suggested Solution:

Reduce the starting price to the -50% price so people can adjust and fix more the prices to sell. For a basic entry HQ 1,000 materials are a lot and it is easier to be obtained from other event than from Market.

**State: **
All

[fiery portal]

**Observation : **

Tempest Essense Fragment (Epic) does not worth anything. It's easier to obtain but players to not use it.

**Consequence: **

Another worthless item in our backpack.
**
Suggested Solution:**

Give players the option to exchange it with the ratio 10:1 for Legendary Fragment

**State: **

All

[long agate]

Observation:
Our governor transferred out after getting governor and left only a farm behind to keep Governor. Now she is spending every Governor credit on eviction, shackles and player searches. No buffs have been used even though we are in SotF week. The governor is doing everything-she can to ruin our state. She even evicted a Rally lead during a bunker rally “just for fun”!

Consequences:
Players are demoralized and demotivated. The game environment doesn’t feel safe. Players are loosing rewards (bunker fight first occupation f.ex) Some of them think about leaving the game.

Suggested Solution:
Implement a way to impeach the governor when said governor is a farm with low BP’s and it is obvious that the player isn’t even playing in the state. A way for a state to be safe of abuses like the one we are going through.
We prefer to have no governor at all for two weeks than a governor who tries to ruin the state she left out of despise!

Players from state 1047

[sick marsh]

Friendly reminder that this channel is for feedback reports only, for feedback discussions you can go here #📋︱feedback-discussion and for any discussions SoS related you can go here #🆘︱sos_discussion

[junior meteor]

Observation : many of the event times during Australian and New Zealand's nighttime often the alliance has to choose 4 or more time slots for an event then both legions default to 14utc.

Consequences: Australian and New Zealand players miss out on many alliance events eg, Nexus, Alliance Duels, KOTH, Resivour Raid, Alliance dance party to name a few.

Suggested Solution: give us more time slots but give us less number to choose so our leaders can pin point good times slots opposite each other for each legion So everyone can join in.

State 1001, 1023 and many more

[junior matrix]

Observation
A new popup was introduced for trucks that reminds players of what they already know every single time a truck is dispatched.
Nobody knows who asked for this. Nobody knows who thought it would be a good idea.

Consequence
It's useless and only adds more unnecessary clicks. Players don't understand why you remove useful UI elements (like multiple buttons when opening resources) and instead have to add useless UI elements, only increasing click rate in both cases.

Solution
Remove it again as soon as possible.

[median path]

On behalf of Mary Anzac

Observation:
So Nexus for few alliance is over before it started due to the time frame as it is not showing a worldwide game to play

Consequence:
Players are angry and annoyed as they are unable to play the Nexus game due to only three specific mentioned Time Slot which are causing confusion and trouble related to the game. It appears it is for some specific time frame players. As all the alliances can not be online to Game desired time frame as maney players are playing from different regions of the world

Suggested Solution:

• The Time Slots should be Increased to make it more frendly and play able

• All the Players should be allowed to play the nexus event game and they should also be able to enjoy the game fully if All Time frams as per World are added and they could sellect there own specific time

State number:
All States

[still oyster]

Observation:
Apart from the fact that there are more and more totally stupid mini games that are also poorly implemented, do you now have the cheek to hide the speed option in Behemoth Trials behind a paywall?
If I wanted to play such games, I would install real versions of them from the App Store.
I don't even need any more Behemoth stuff and I'm supposed to spend 10$ so I can finish this stupid mini game quickly?
Your greed knows no bounds!

Consequences:
More and more players are leaving the game. Players who spend will stop or drastically reduce their investment.

Suggested Solution:
Start using your head. Stop this endlessly disgusting greed! Remove the paywall from speed options for stupid mini games!

States:
All states!

[sick marsh]

Observation: For Strategic Deployment you can only raid in your own state

Consequence: Players don't like raiding eachothers Strategic Deployment crates, but are forced to do so in order to get the raid chests

Suggested Solution: Make it so you can raid Strategic Deployment crates cross state (MIGO) not just your own state

State number: All

[golden prairie]

Observation: Whoever is in charge at funplus is a moron who does the opposite of what their paying customers want.

Consequence: The game gets worse on a near daily basis

Solution: Their employees should mutiny before the company collapses and they lose their jobs

[median path]

On behalf of Azayji

Observation:

Apex Arena with Non Fair Battles even weakest wins some times and stronger loose

Consequence:

Players are annoyed and angry as Apex Game Arena is not like the real battle there Battle results are different and in Apex results are totally ooposite. Players hate it when they see loosing to a weaker player from whom they always wins

Suggested Solution:

• The Battle Mechanism should be changed like it is in State battles

• For better understand a guide should also be added on which elements Apex Arena Battles are consider a victory or a defeat as battle reports are not representing the results.

State number:
All States

[vital pagoda]

Observation: The pool of people receiving free coins after a jackpot win in the Lucky Slots event has decreased. Previously, a large range of states (e.g., 1057–1129) received coins, but now only a few states (e.g., 1125–1128) are included

Consequences: Fewer players are getting free coins, which reduces excitement and participation in the event.

Suggested Solution: Expand the range of states again to allow more players to receive free coins after a jackpot win

States:
ALL

[velvet totem]

***Posting on behalf of Mahdi***
Observation:
Player states that there is a method that allows players to move around the rankings in Apex allowing for them to team with friends to push others to the bottom and claim the higher ranks

Consequence: 
Other players are a a disadvantage from this and makes players feel upset about it. 

Suggested Solution: 
Make the march composition set and unchangeable during the event so players can play fairly 

IGN: MAHDI
State: 1331

[patent hinge]

 
OBSERVATION-
Player feels that reports for the Strategic Deployment Tasks are not, "user friendly"- it is impossible to just simply find who has raided your truck, without having to search endlessly back & forth through everything listed.

CONSEQUENCE:
Players are spending needless time searching through reports to find info they need or want. It becomes frustrating for players.

SUGGESTED SOULUTION:
List the reports in a way that is easier to locate them for the specific raids and truck that they pertain to. Add an Alliance tag to the reports.

STATE: 342-
 All States```

[ionic sage]

Observation:
the abyssal beats statue from jungle gems

Consequences:
the abyssal beats statue was available in jungle gems befor the annuversary. and then you change it with other sutue set. its good to have different statue and different impact in battle but its still better to have a full set of statue

Suggested Solution:
do rotation in jungle gems. every week put different set. like one week abyssal beats statue. the other week don of pride statue

State number:
794

[indigo lark]

Observation:
There was no option in the survey for a Teletubbies collaboration, even though it could be a popular and fitting addition to the game.

Consequences:
A missed opportunity to introduce a fun collaboration that would resonate with all US. Teletubbies, with their distinctive characters, could add both a humorous and unique dimension to the gameplay, aligning well with the storyline. Their absence leaves a gap in potential fresh content, particularly for a themed behemoth march skin or new heroes.

Suggested Solution:
GIVE US Teletubbies collaboration characters like Dipsy, Tinky Winky, Laa-Laa, and Po as new behemoth march skins or resonating heroes. Each character could have special abilities or skins that match their original personalities

State: all states

[wise hollow]

Observation:
The settlement has become so crowded with buildings that it sometimes takes a long time to find a specific one

Consequences:
Uncomfortable, unsightly, annoying. Sometimes there just isn't room.

Solution:
MIGO was added to the quick access this season. It was a great idea and would like to make it possible with the rest of the buildings. So that when added to quick access, they can be hidden

[solar fog]

Posted on behalf of Luna

Observation:
The buttons to use various quantities of resource crates were removed.

Consequences:
It is more difficult to open crates one by one and it is harder to visualize how many of each resource crate you have in your backpack because they are sorted by size and not similar resource type.

Solution:
Bring back the x100, x1000, etc buttons for the resource crates or sort them by resource type in the backpack. Preferably bring the buttons back.

State:
ALL

[primal yacht]

Posted on behalf of .dwide.

Observation:
Blissful bag event is a terrific low to mid spender event that allows a fair way to get otherwise expensive items. 
However the amounts have been nerfed but the price stayed the same. 

Consequences:
It is no longer viable and worth buying this event bundles as the gain has been decreased, low-mid spenders feel more discouraged now.

Suggested solution:
Bring back previous amounts of rewards and stop nerfing down prices, or increase spawn chance and reduce cost as well to make it more balanced. 

States:
All```

[median path]

On behalf of Azayji

Observation:

Pharaoh's Fortune is less fortunate and more unfortunate as You always hit the Special rewards always at the last

Consequence:

Players are annoyed as They have to just spend Huge amounts of money to reach to the Top whereas F2P can never think of reaching the top as the special reward is given at the end of the stage due to which they have to spend a lot to cross the floors

Suggested Solution:

• Higher Amount of Exploring Hammers should be given to the Players
• Mechanism/ Probability of Special rewards should be increased to maintain the interest of the players
• The event should be facilitated by small events for Hammer rewards to be used in Pharaoh's fortune

State number:
All States

[mild forge]

Observation:
Alliance management chat is very useful for planning. Sometimes we want to share co-ords but you can’t do it in this area

Consequences:
it would be useful

Suggested solution:
Please add this as an option. Thanks

States:
All

[arctic notch]

Observation: The team configuration is never visible what kind of resilient style the hero is - so it is hard to config. The hero teams.

Consequences:
It is more difficult to set a good march set up.

Solution:
Add in march set up the icon of resilient Style.
Design idea added

[lucid herald]

Observation
Players are getting frustrated by , being in a dead state, super alliances dominating a state leading to its death, poor match making, lack of state mergers and silly little additions to the game that add little real enjoyment.

Consequences
Reduced game participation, outcomes of events known e.g. SvS capitol Clash, bunkers etc. Players stop spending and or leave the game. Reduced revenues in the mid to long term and poor reviews.

Sugested solution
Staged approach:

1. All states have the same gameplay. If we did it would make all events a little fairer and make state mergers easier.

2. Change the game into a league style so every 6 months the top 3 alliances in a league division get promoted and the bottom 3, demoted. With this style state mergers become unnecessary, we stop the ridiculous current situation where a super alliance dominates and kills activity in a state, alliances will be pitched against similar power alliances whether they a p2p or f2p. Game satisfaction improves and i would bet revenues increased.

3. If whatever code issues prevent the points above can be overcome for SvS why cant they be done for the points above

[vital pagoda]

Observation:
Gallant Crest and Regal Radiance frame skins are currently exclusive to VIP 15+ players, with no events or alternative ways to obtain them without significant spending

Consequences:
The exclusivity of these frame skins may create frustration among players who cannot afford high VIP levels, potentially decreasing engagement and satisfaction for a significant portion of the player base

Suggested Solution:
Introduce special events, achievements that allow all players a chance to earn these frame skins over time

States:
ALL

[wanton peak]

𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐟𝐨𝐫: Eqvilibrium, liannin

𝐎𝐛𝐬𝐞𝐫𝐯𝐚𝐭𝐢𝐨𝐧: The drop rate of the rewards like wings and skins for festivals and special events is too low, and the quality is reduced, making them less desirable to invest time or money into achieving. The rate of getting this premium things has also declined a lot

𝐂𝐨𝐧𝐬𝐞𝐪𝐮𝐞𝐧𝐜𝐞: Players are already leaving the game or choosing free play; a continued low quality of experience will only see this continue especially for f2p players who participate in this event regularly but are discouraged with the rewards they get

𝐒𝐮𝐠𝐠𝐞𝐬𝐭𝐞𝐝 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧: Improve the drop rate of special items like wings or skins, to encourage more player participation in special events, festivals, and different game scenarios. This will improve player engagement and encourage players to spend time working toward achieving meaningful milestones and growth. Also to have more opportunities for players to achieve these with an investment of time, rather than money.

𝐒𝐭𝐚𝐭𝐞: All

[vital pagoda]

Observation:
Currently, there are 20 players capacity for each egg and a 10 egg daily claim limit per player, which applies across both alliance chat and the state chat

Consequences:
These restrictions prevent alliance members from fully benefiting from eggs within their own alliance, limiting the support they can provide to each other as an alliance

Suggested Solution:
Remove the egg capacity limit within alliances and the claim limit per player, while it can be kept keeping as it is in the state chat, This would allow alliance members to send and claim eggs freely, which would makes it worth the price.

State:
ALL