tardy viper Oct 26, 2024, 8:15 PM

#

one of the main issues, other then just super alliances in a state, are the whales that run it/them. especially when someone who is super strong abuses their power to bully or control a state and forces a state into continuous mergers due to being the only alliance that can capture or control capital. it's also unacceptable that these whales/bullies are allowed to continuously zero people just bc they can and bc they don't get what they want when they want it.
the power of a state should analyzed by the base average of each alliance in the state and not by the power suggested due to one or two whales who abusively run a state. sos as a whole does nothing to prevent such issues which is why they lose both revenue and active players. my state alone has had multiple mergers in recent months forced in us due to less than 3 alliances running and controlling capital and is now down to only a single alliance running and controlling it bc of a whale who is selfish and egotistical and only cares for power and control not fair game play and mutual respect. since he and his alliance came to our state, 236 have quit and 4 entire alliances have left state during transfers. if you wish to regain revenue and active players this must first be addressed and handled in order to reach those goals.

jade lake Oct 27, 2024, 12:11 AM

#

Posted on behalf of hephaestuszippo

Observation: Players can’t preset their healing times in hospital/quick heal.

Consequence: Some players could be in alliances with low activity, or there might be times when not enough players are available to tap "help" for healing. As a result players need to manually select shorter healing times each time they want to batch heal which is very inconvenient and takes some time to get it right

Suggested Solution: Allow players to preset their healing time to a specific time they want so they can adjust based on alliance activity

State:
All

dark thunder Oct 27, 2024, 9:41 AM

#

Observation:
When doing hero exp upgrades, there is a big bright flashing whenever you reach a new level.

Consequences:
This sudden big flash already hurts in my eyes and I'm afraid to think of how this might be for people who have a tendency for migraine or any other issues (epilepsy for example). I can't imagine that this is good for them.

Suggested Solution:
Remove the big flashlight and let us upgrade heroes without being forced to close the eyes 🙈

cosmic meteor Oct 27, 2024, 10:30 AM

#

Submitted on behalf of user barnowl5391

Observation:
Excessive daily tasks (VIP claims, event claims, recruitment token claims, etc.) require repetitive actions, causing player frustration. The issue is compounded during collaborations, increasing the need for double-checking.

Consequences:
The current setup demands players to frequently click through multiple sections, making daily gameplay feel tedious. The constant need to manually complete each task, especially for infected scanning and attacking, disrupts the game flow and creates an unnecessarily time-consuming experience.

Suggested Solution:
Implement a single, streamlined “Auto Daily” button that allows players to perform all daily tasks with one click. This feature would significantly enhance gameplay by reducing repetitive actions, especially for tasks like infected scans and attacks, making daily gameplay more efficient and enjoyable.

State: all

distant vortex Oct 27, 2024, 4:31 PM

#

Observation:
There are items named "Alloy Parts" in the backpack that are placed there from the very old times and aren't used in any event or in crafting game items.

Consequences:
It will help to clean up backpack and reduce amount of items in it.

Suggested Solution:
Please add these items to the Recycling center

**State: **217

patent hinge Oct 27, 2024, 4:35 PM

#

Observation:
The Value Slots event item conversion for unused items, (specifically the Slot Tokens) is a very poor exchange. Currently rss crates are given. While these are great, in some circumstances- they hardly come close to the value of Slot Tokens, that can be used to purchase much needed items in the store.

Consequence:
Players are left with yet another purpose for a disgruntled disposition and a proverbial bad taste in their proverbial mouth(s).
Players are given a penalty, of sorts- for simply forgetting to cash out their Slot Tokens before reset the day of the events ending.

Suggested Solution:
At the very least give half the value of the items being converted. Even the undesirable Skin Tickets would be better than, 22k+ resource crates.

odd silo Oct 27, 2024, 5:01 PM

#

Topic: KoTH matching system

Observation:
There are huge gaps in power between the three teams matched in KoTH. The outcome and result of the game are obvious and can easily determined from 1st to 3rd place.
No strategy is involved in this event, and regardless of any plan before the event, the outcome is firm.

Consequence:
Players quit the event in the first 10- 15 minutes of the game, and no one is willing to continue and play the game anymore.

Suggested Solution:
Balance out the powers in the matching system.
Preferred same or almost nearly identical strengths of teams.

tidal beacon Oct 27, 2024, 5:47 PM

#

Observation: some skins cannot be sold, some players have skin crates they cannot use let them sell all hq skins.

Consequence: some players are annoyed have to many spare skins in there back pack.

Suggested Solution: allow the other skins to be sold, don’t open a feature half hearted.

State number: All

distant vortex Oct 27, 2024, 5:56 PM

#

Observation:
When I registered in the Legion 1 in the "King of the Hill" event I can't see in the event page when Legion 2 starts.
As R5 I need this information for proper notification for my team. If you accidentally remove mail with time matching for both legions, you don't see this information in the event page.
Meanwhile in "Reservoir Raid" event page I'm able to see the start time for both legions.

Consequences:
It will add more visibility for leadership of alliance about the start time for both legions in the "King of the Hill" event.

Suggested Solution:
Please show proper start time for both legions in the "King of the Hill" event page

State: All

wise hollow Oct 27, 2024, 8:02 PM

#

Observation:
A lot of players have encountered the problem of having items left over at events that they didn't spend for one reason or another. As a consequence, the items are recycled

Consequence:
Hard earned and sometimes at considerable cost, items simply become useless tickets or worse, tomatoes. Players have a negative gaming experience at events and lose the desire to participate in them again.

Suggested Solution:
Make recycling more profitable for the player. Remove useless tickets and tomatoes. Rarer items can be recycled into pearls or bios

patent hinge Oct 27, 2024, 10:55 PM

#

Submitted on behalf of Hawk

OBSERVATION:
Player feels the 24hr waiting period for rebuilding Alliance Headquarters, after demolishing is unnecessary.

CONSEQUENCE
Due to Bug in game this 24 hr. period has been enforced, penalizing the Alliance and therefore rendering all Alliance Towers invalid for the 24hr. period.

SUGGESTED SOLUTION
Fix bug in game- and/or remove the 24 hour wait period.

State: 244
All States

clear harbor Oct 28, 2024, 1:21 AM

#

Observation:
Pharaoh’s fortune is NOT an event. It’s a RNG loot box display. There is absolutely zero game play except to purchase. The idea that if you add the pass feature and entitle a player to earn a couple of coins (that cannot be used to purchase anything useful) that it makes it an event is deceptive.

Consequences:
The level and continuous adds off RNG loot box display disguised as events (not) is astonishing in this game. With most not just a simple luck of a draw – its complex and the odds change by the floor. Over a 140k of pick axes available on a single 3-4 day item? Your 100% taken advantage of addiction with this model. Shame. Packages, luck, floors, odds you need a degree to figure out if anything is worth purchasing. Even sadder is how often the player community digs a little deeper into your odds to discover it doesn’t match the payouts. I am assuming in recent months a design decision was made and it has become the standard for FP. Initially, RNG was put in games believing it would generate exciting moments for players, alleviate balance issues, and provide losing players with an excuse to avoid feeling bad about their performance. Guess what? Studies show **it doesn’t! Focus on building a better game that addresses the issues. **
The practise of removing any items paid for at the end of an event -no longer allowing players to save, or not allowing them to miss using them in time – is really some questionable dark pattern stuff

Suggested Solution:
Remove Pharaoh’s Fortune (and all fancy RNG lootbox displays) from the event menu and place them with packs where they belong. . Do better, luck-based game mechanics are not necessary to achieve a good game and profit. They are reachable through other means, without the player frustration -listen to the community

clear harbor Oct 28, 2024, 2:03 AM

#

Fishing Challenge
Observation:Having your progress carry over from the last time means less and less will be able to gain rewards as it will move completely behind a paywall
Consequences:The practise of removing any items paid for at the end of an event -no longer allowing players to save, or not allowing them to miss using them in time – is questionable but even more of scam that you take away their items at the end of the event but expect them to pick up where they left off next time

A 6k+ in bundles for 4 days out of the blue. Player community would like to see the game return to the theme that initially brought them to this game.
Suggested Solution: Have progress set, let players keep their purchases. The continued presence of RNG can have a strong negative effect on some players' enjoyment of the game.** Many players have become frustrated at the lack of opportunities for real skill expression and new real game play**

clear harbor Oct 28, 2024, 3:20 AM

#

Wild Racing
Observation:
A re-occurring been around forever pack. Let’s be clear this is not an event – 0 game play- although on the event menu. Earn one level from being active in the game completing tasks and purchase the other. Yet to this day no (i) on the screen for information to tell you what tasks need to be completed to progress it just does.**The real issue with the Wild racing pack(s) is you arent given immediately what you paid for. **

Consequences: The choice between Deluxe or Epic packs. The dishonest part with these bundles is that you buy them and still cannot obtain your purchase until after all the tasks are complete. Imagine in the real world not getting what you paid for? Why is this acceptable in a game? While your given time to complete these tasks – the dark pattern practise requiring players to have to log in and be active in the game to get what they paid for is a terrible practise. Aside from the player community having real lives its 2024 and many countries are on the brink of war, displaced or suffering rolling power and internet outages and ability to get in and complete everything shouldn’t be an additional pressure.

Suggested Solution: If you buy it – you should get it – instantly with no fine print of additional items to do – you should always get what you paid for immediately

amber grail Oct 28, 2024, 1:52 PM

#

Observation:
Many players gave on trying to get good rewards from their trucks as they are always raided anyway.

Consequence:
Trucks are only another feature that requires some extra clicks for minimal reward and supply change tickets stack.

Suggested Solution:
Allow every player to mark 1 single item in every truck which cannot be raided and will return to them when collecting the truck.

State Number:
1330, All

amber grail Oct 28, 2024, 2:10 PM

#

Observation:
Bunker rewards do not correspond with the game stages: Players who received Gen7 heros who have all their purple heros maxed, still have general purple fragments of heros as bunker rewards.

Consequence:
Bunker fights are not important to most alliances and become an obsolete feature since the rewards are not needed.

Suggested Solution:

Offer rewards that are needed for player growth to entice fights.
Add Fragments of last generation's heros to bunkers and general golden frags and completion potions to Facilities.
Make people want to fight for Bunker and Facility rewards again.

State number:
1278, All

amber grail Oct 28, 2024, 2:48 PM

#

Observation:
In Ocean Drifters (Migo) players cannot get enough points, less than they used to.

Numbers:
Players only get 500 732 points in total per migo stage 1/2 (operation resurgence not counted). This means only those who were top 10 sotf cross state and only if they are also top 5 svs prep/top 20 warfare can get max rewards and the 120 glory points as a result of the rearrangement of tasks.
In comparison, a player could gain 541 692 points two migos ago (without operation Resurgence).

Consequence:
Due to some tasks having been removed, players who cannot make it to the top in SvS and Sotf, are unable to earn a decent amount of glory points despite doing all other tasks.

Suggested Solution:
Lower the threshold to obtain glory points with the currently achievable points as base.

State Number:
All states

mystic sedge Oct 28, 2024, 3:36 PM

#

Observation:
(MIGO seasonal badges SCAM. Last MIGO some of the tasks were taken away from MIGO and according to SOS developers information other tasks were "adjusted" so the total amount of points wouldn't be changed... which is, apparently, fake information from the beginning to the end)

Consequences:
(In the current MIGO to close seasonal badges for New Beginning and Into the Fray we need 500K and 250K points for Journey's End. There is NO 250K points in the Journey's End AT ALL... NON. Before "adjustment" (then Survival Royal and Azurtane Heist were taken out from MIGO tasks) 500K points were top 50-70 in SOTF and SVS, now - you basically need top 7 in average. )

Suggested Solution:
(1. increase points which we get from MIGO regular tasks (Intel, Fiend and so on) 2. LOWER merits for New Beginning, Into the Fray, Journey's End badges to fit reality. 3. STOP scaming players with your unprofessionalism )

atomic mirage Oct 28, 2024, 7:09 PM

#

Observation: Fishing challenge

Progress carried over between events. This means less ' shells ' to obtain.
Idle store rewards. After less then 1 day 50 to 75% of the store has been emptied. There is very little bait to obtain. yet we get 9999 sonar tickets ... This is just a item to fill the store so when people would write CS they can be told to take an item they can't use.
Catching rate is WAY to low. Premium bait is almost not obtainable and yet there is only 75% change to catch S quality fish( seems to it's 75% to miss instead of catch )
For A quality fish this is 50% with advanced bait..

Consequences :
High - Mid - Low spenders & F2P feel severely demotivated to even play the event. let alone spend on it.
After 1 - 1.5 days all ' free ' baits have been used and idle shop has been bought empty and left players with scraps.

Suggested Solution:
Return the whole event to how it was the first time including the store.
Reset the progress after every event ( like in jungle gem )
Increase bait in idle store to ( premium bait : 10 / Advanced bait : 100 / Basic bait : 500 ) and decrease sonar tickets to 250.

stoic imp Oct 28, 2024, 9:31 PM

#

On behalf of Alpha

Observation:
Solo matching in Desert Survival takes a long time as soon as you reach a certain rank (gold and upwards) 

Consequences:
Players miss out on points and rewards especially as F2P

Suggested Solution:
Improve the matching and possibly add AI generated enemies to shorten the waiting time like we had in Path of Water

edgy girder Oct 29, 2024, 12:34 AM

#

Observation: Fishing Challenge Idle

When claim Fishing Challenge idle + Instant Idle in next day, that expected Biocaps rate is rigged than yesterday.

It always when they claim idle and dominant 2x Biocaps instant idle instead of baits

Consequences

It seems to be useful for Rays place but Players will not get enough baits as they exchanged all baits in shop and nothing to exchange as F2P

Suggested Solution

Reduce Biocaps Rate for next day from 95% to 20%
Increase Fish Idle Rewards (Basic/Advanced Bait 1% to 30% | Pro Sonar/Ocean Blessing/Effortless Yield 1% to 6,67%)
Instant idle and idle duration stays

State:
All

rose otter Oct 29, 2024, 1:39 AM

#

Observation: Nexus options are terrible 12, 14, and 18:00 only is awful. That's a 7 hour span out of 24. Hope nobody has to work or sleep...

Consequences: you are expecting whole alliances to be able to participate with hardly any available time slot choices.

Suggested solution: Give more time options that don't cater to only one time zone

State: all

static tapir Oct 29, 2024, 7:10 AM

#

Observation:
The Hero section is missing a filter that is "Hero Type" category.

Consequence:
Players feel troubled as they cannot review heroes with respect to categories separately. The only categories available for filtering heroes with level, Power etc. you cannot find the category of the hero type like infantry, hunters or Rider which also makes it difficult in animal attachments, add tempest arm etc.

Suggested Solution:
A new filter should be added in "Hero Type" category through which the heroes can be filtered like infantry, Riders, Hunters.

elder sequoia Oct 29, 2024, 11:01 AM

#

Observation:
Many unnecessary textures are hidden behind something, like particular point on event’s screen that is likely to be clicked on sooner or later

Consequence:

When clicking something on let’s say main screen of some event you end up accidentally and unintentionally getting into another event or menu by clicking some point at its screen where some textures are hidden. You easily forget where you were previously and/or what you were trying to get done there, now just focusing on trying to get out of that unwanted event screen you got into because some texture was hidden in clicked by you point at previous event
That’s really annoying and frustrating, when you try to do something in particular with intention to find yourself there at that moment you don’t expect to go elsewhere especially by clicking any point of the screen. Having such stuff occurring has bad impact on gaming experience of players and ruins the joy they try to have while playing the game

Suggested Solution:
Remove access to other things via textures, get rid of those textures completely. Let us stop getting annoyed when we try to get something particular done at certain moments

State number:
699/All

dark thunder Oct 29, 2024, 11:15 AM

#

Observation: Nexus timeslots (12, 14, 18utc) suck and give barely any possibility to choose a fitting time.
Nexus is on weekdays. So people have to work. Some timezones sleep. How about giving at least the possibility to choose a time slot people could even attend?
Plus: 14utc slot on Friday overlap with bunker/FF

Consequences: People won't be able to play nexus and it's just one point on the long list of things that really ruins the lil piece of fun you can still have in this game

Suggested Solution: Offer more different timeslots. It's possible for other events too. Can't be impossible here. If you already need to put such a big event on Monday/Wednesday/Friday, at least give us the chance to choose when we can play.
Add times like 20utc, 22utc, 9utc, 3utc, whatever.

stable snow Oct 29, 2024, 11:59 AM

#

Posted on behalf of (492/811/971/699/530)Wika and The "A"

When attacking trucks players cant see right away whether someone is attacking the same truck at the same time with them. 

Consequence: 
This results in confusion for players as they expect to attack the truck twice for rewards. THey may think its a bug because the display doesnt refresh.

Suggested solution: 
- Fix the display in a way that it refreshes after every attack, especially when another person attacks the same truck. 

State: 
All states```

stable snow Oct 29, 2024, 12:33 PM

#

Posted on behalf of Hawk

When contacting customeer service the answers are either not relevat or not satisfying. 

Consequence: 
Players have to be able to contact support and have the issues fixed or be fairly compensated. The current stat of customer service is not making players happy since the majority feel like CS is not helping them at all.

Suggested solution: 
- Improve customer service.
- Stop sending generic responses.
- Have CS look into issues more thoroughly and communicate more with the developers to get obvious game-breaking bugs fixed quicker.

State: 
All states```

atomic mirage Oct 29, 2024, 2:39 PM

#

Observation : Sign up events and times provided.
Events like RR / KOTH / Nexus / Azurtane heist. As well as previous events have bad sign up times
Azure heist is one of the better with 9 different sign up times to play the event.
RR has 5 / KOTH has 6 / Nexus STRUGGLE has 3
There aren't enough options to choose from for the activity of our players. On top of that we have to choose multiple times. which results in getting a time most of the alliance can't play due to nighttime or work.

Consequence :
We are almost forced to play event with half an alliance because we cannot pick a time that works for a lot of people in an alliance.
People lose out on rewards because of the bad timing on events, people lose interest in the game and move on to a game where they play the events that fit there time schedule.

Suggested Solution:

Make sign up events like azurtane heist.

Provide more select-able time to play said event. [ 3 hour intervals would be a lot better ( 3utc - 6utc - 9utc - etc.. ) which gives alliances 8 different times to play the event ] ( RR - KOTH - Nexus - ETC... )
Let us pick 1 time table. Not 2 - 3 different ones only to end up with the worst possible time we can have.

States :
All of them

vital pagoda Oct 29, 2024, 3:12 PM

#

Observation: Light mode in the wilderness doesn’t appear directly, making it easy to show skins and sentinels to those who did hide them in the settings. It also takes multiple attempts to access light mode again

Consequences: This can cause the game to lag and not run smoothly, leading to a frustrating experience for players

Suggested Solution: Make the light mode appear directly without requiring multiple attempts.

States:
All

tulip glen Oct 29, 2024, 5:09 PM

#

Observation: Broadcast/bannering system does not have a report function and no option to disable it

Consequence: Many players are constantly being spammed and harassed with banners, sometimes offensive, and can take no actions on it unless they wish to reach out to customer support or a game MOD, which will usually not respond for a while. This allows the person causing a disruption to keep spamming and bothering several states (if broadcasting in MIGO). I know a common solution is to also block the person, however a preventative measure is better than reactive when it comes to offending other players.

Suggested Solution:

Create a report function for banners, these messages should not be immune from being reported. If anything, they should be more scrutinized as they effect multiple states or the entire state they’re in, including some people who are not even interested in utilizing MIGO or state chat.
A disable function for banners for MIGO and state (two toggles). This will allow those who do not wish to see constant bannering to simply turn it off, much like our ability to disable rally prompts. It also discourages people from seeking attention through banners. The message would still be sent in the appropriate channel but no broadcasted message with it. Less spam and notifications.

• This still allows people who use broadcast for say governor buffs or happy birthdays to still be sent in a message form, just not broadcasted.

A cool-down or longer cool-down period for broadcasting, although this is not as effective as the suggestions above. It can be a minor deterrent.
Increase our block list size. Some players have already exceeded the 50 allowable blocked players for multiple reasons, including blocking all these people who are constantly broadcasting messages.

States: All of them

median hornet Oct 30, 2024, 12:43 AM

#

Observation: There are barely any strong, useful Rider Resonating Heroes

Consequences: Especially Rally Leaders barely have options to choose from in their marches. There are special operative infantry and hunter heroes and most new heroes like lara croft are either hunter or infantry. No Rider though.

Suggested Solution: Give us more Rider Resonating heroes to choose from

States:
All

exotic cloud Oct 30, 2024, 10:11 AM

#

Observation:The Lara Croft trail takes too long

Consequences:Players spend a lot of time for small rewards

Suggested Solution:Add an auto-pass feature for this and future trails

States: All

thorn storm Oct 30, 2024, 11:36 AM

#

Observation: Finding key in Tomb Rider Secrets Beneath automatically move to the next floor without collecting all floor rewards. Based on instruction info players should have get all floor rewards and then be moved to the next floor.

Consequences: Players don't get rewards which are promised based on rules created by devs.

Suggested Solution: Fix it fast and send missing rewards to people who already reached further floors.

States: All

echo flax Oct 30, 2024, 12:05 PM

#

Observation: Fishing Challange event is giving just biocaps for more than 24 hours

Consequences: When some players receive baits and buffs, some players are only receiving biocaps which is not fair

Suggested Solution: Fix the possibility of iddle rewards

Ticket: 1550361
State: 1231

#

formal bramble Oct 30, 2024, 1:45 PM

#

Please use the #📋︱feedback-discussion chat to discuss. Use this channel to create a feedback report. Thank you! ChickHeart2

shadow plinth Oct 30, 2024, 5:02 PM

#

**Observation :**There are so many events packed into the game, the game itself becomes a heavy app.

**Consequences :**In order to play the game comfortably, It need an expensive device, and if use a mid-spec or low-spec device, the response will be slow or the game will hang up, making it difficult to play comfortably.

**Suggested Solution :**It need to focus on events that are useful and easy to play for all players, and rebuild them into lightweight apps that provide a comfortable experience on most devices.

clever nacelle Oct 30, 2024, 6:05 PM

#

Observation:

Another shameless post about adding tempest activation back into battle report replays.

You literally nerfed all resonating hero skills to become passive when they were active.

This would have been seen right away had tempest activation been displayed, but somehow they continue to be removed from all battle reports. Conveniently, this allows any additional changes to any heros to be masked as you clearly do not like to info players of any changes you make to anything.

Consequence:

Besides the fact this screws up tempest activation, it further proves transparency is non-exist, except for the facade you choose to put up that’s carefully chosen.

Suggested Solution:

This isn’t the wizard of oz, and I can’t think of any other gaming company or honest business that does not inform their customers of changes (before, during, after) they are made…especially when people have exchanged funds and purchased a product/service.

Literally not that hard to inform people of changes prior to making them.

Unbelievable…still.

State number
All States

thick arrow Oct 30, 2024, 8:26 PM

#

Observation: Matching for Human teams on desert survival is very long.

Consequence: players are stuck in the matching window and can't leave or do anything else. It's boring and they might get distracted by real life and miss to enter once matched. Ita frustrating and a waste of time.

Solution: Give each player 3 or more free monster attempts each day so there are more matches available.

violet ferry Oct 30, 2024, 9:13 PM

#

Observation: Due to increase in demands for more newer hero frags crates and potion from new limitless states to old states in gen 20 , there are not that many places to get them for low to f2p. Therefore not enough variety to make a full style team or even a strong mix team.

Consequences: For newer states that are going through Gen skip they lack new advance potions which they wont get until a few months into the new migo, and for newer states that are entering into limitless stage they are seeing a change in rays place where they will get more crates with old frags than new hero frags and not enough completion potions to lvl up. And for older states we need more frags worth our recent investment of bios.

Suggested solution: Increase the amount of spins we can do in rays place from 150 to 200 per day for a grand total of 603 spins and increase the achievement crate from 120 spin rewards to around 200 and provide us with another crate lvl to get more potions and more new gen frags.

States: ALL STATES.

wanton peak Oct 30, 2024, 10:06 PM

#

𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐟𝐨𝐫: GRZECH

𝐎𝐛𝐬𝐞𝐫𝐯𝐚𝐭𝐢𝐨𝐧: Fishing Challenge rewards give bios only for second day pass no fishing rods or baits obtained

𝐂𝐨𝐧𝐬𝐞𝐪𝐮𝐞𝐧𝐜𝐞: lack of fishing rods and bait makes it harder for players to do event and also the rewards obtained are not satisfactory

𝐒𝐮𝐠𝐠𝐞𝐬𝐭𝐞𝐝 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧: improve the rewards obtained as well as increase the amount of bait and fishing rods obtained

𝐒𝐭𝐚𝐭𝐞: All
6 upvotes🔼 1 downvotes🔽

wise hollow Oct 30, 2024, 10:23 PM

#

Observation: In the Fishing Challenge event, useless shells are often dropped once a day when you receive instant rewards.

Consequences: When everything is redeemed, the shells become useless.

Suggested solution: Make instant rewards more enjoyable. They can be guaranteed to drop in the form of a few purple rods or more blue fishing rods. Once a day

manic glacier Oct 31, 2024, 6:42 AM

#

echo flax Observation: Fishing Challange event is giving just biocaps for more than 24 hou...

Observation: Fishing Challange event is giving just biocaps for more than 24 hours

Consequences: When some players receive baits and buffs, some players are only receiving biocaps which is not fair and everyone encountered 24 hours only biocaps

Suggested Solution: Fix the possibility of iddle rewards and compensation for all player 200 Basic Bait and 10 Advanced Baits for those who's encountered bug 99.95% Biocaps chance for idle rewards

*REDUCE BIOCAPS RATE FROM 100% TO 20%

State:
All

manic glacier Oct 31, 2024, 6:48 AM

#

manic glacier Observation: Fishing Challange event is giving just biocaps for more than 24 hou...

tame epoch Oct 31, 2024, 9:07 AM

#

Observation:
The behavior of giving misleading information in event description, even if devs know that the event isn't working that way they told us, is just not acceptable! Rules shouldn't be changed after an event starts!

Consequence:
Many players spent way more than usual to clean as many floors as possible. But then they realized they didn't get all rewards from the floors.

Solution:
Compensate ALL players according to their progress (for example progress until reset from yesterday to today)!
Don't change event rules after start in the future!

sick marsh Oct 31, 2024, 9:37 AM

#

Observation: Alliance members can dig the treasure from other Alliance members even if they are offline

Consequence: Owners of the dig sometimes come online to see their treasure being dug up already which means they are missing out on the prizes from that treasure

Suggested Solution: Make it that treasures can only be dug up when the owner sends a march first

State number: All

fallow fossil Oct 31, 2024, 11:26 AM

#

Observation: Fishing Challange event is only giving biocaps for the past 2 days in idle (even used 4 times the idle reward booster)

Consequences: There is no point in playing and getting the idle rewards if neither bait or buffs spawn. I am at level 24 and now I can‘t use and of the shells or fish. So this event is useless since two days…

Suggested Solution: Fix the idle rewards spawn probability for bait and buffs

State: 251

jovial elk Oct 31, 2024, 12:58 PM

#

Observation:
Lara Croft appararanxe doesn’t resemble her real apparance

Consequences :
Players don’t see resemblance with the original character

Suggestions :
Graphic correction

State : all

rigid flint Oct 31, 2024, 1:11 PM

#

Observation:
Alliance Throw-down Tasks not registering completion of the task.

Consequences :
Despite using the Legendary Fragments as required the Task goes uncompleted despite the player using the correct number and type of items.

Suggestions :
Either change the description of the Task to exclude Legendary Completion Frags or repair the module to recognise their usage.

State : 276

alpine moon Oct 31, 2024, 4:08 PM

#

IGN: Woelfy

State: 362

Observation: " People, including me, never get empty enlistment anymore no matter how active we are and how hard we try to push duty. I'm stuck with 1-2M in there (2 days after svs). i do gain duty...but as soon as you're at 1.5M troops it drops to 2700 or something and that's as useful as a snail in a car race" Devs say it is not a bug

Consequence: Never receiving full troops back leaves player at a disadvantage for other fights.

Solution: Fix the enlistment to allow for faster return of troops with dailies and normal game play.

exotic cloud Oct 31, 2024, 5:51 PM

#

Observation:The incubator system is not worth the time spent

Consequences:investing capsules for one day at 5%, the player receives only +-300 biocapsules, or if investing for one month at 50%, the player will receive 3300 capsules; all this does not justify the time spent and the resource received, which is very necessary

Suggested Solution:Increase profit percentages from 5/5/20/50 to 100/100/500/1000

States:All

untold raft Nov 1, 2024, 3:55 AM

#

Nexus STRUGGLE

Observation:
Seems like the devs didn't fix many of the issues with Nesuxx.
One of them is the problem that you can't do many events while your settlement is in the Nesuxx map (for example to gather RSS).
Examples:

Can't send trucks
Can't join digging
Can't even see rallies started in normal map, for example dino rallies
Can't do deployment actions
Can't participate at bunkers
Can't register/check RR
Can't heal normal hospital, which is still filled from SvS
Can't check if finished all the bazillions of daily events, because you can't even open the event screen
Some more events are blocked, even where it doesn't make any sense, like Crystal Energy Tech Growth

Consequence:
Even more time wasted with having to recall and resend rss marches every time we need to go in or go out, which is very annoying in a game that's already totally drowning us in bazillions of events, more than we can handle in a full day, even if we wouldn't have to work.
And only to make it even more annoying, search function doesn't work well in Nesuxx: when it finds an rss tile, it's not selected- not showing how much rss there, we need to tap it twice, which hides the search bar, to then start the search again several times until we find a good tile..

Solution:

Allow all those blocked actions, no matter where our settlement is at the moment. Just start the actions from our bubbled settlement in the normal map, there's NO good reason to block this. Don't make this event suck more than it already does.
Add Nesuxx to the quick menu at the bottom right, instead of some useless events which don't need our constant attention at the moment, like RR/KotH before Sunday (nobody needs to see that all the time), Apex Arena, Crystal mine when all marches are mining...
Don't block map changes for 5min, only block event related stuff like attacking / joining PvP rallies.
Fix this stuff ASAP, not for next Nesuxx... it's annoying right now!

unkempt bear Nov 1, 2024, 9:51 AM

#

Observation: Nexus same time as bunkers - just like last time we had nexus.

Consequence: We can't play 2 things at the same time

Suggested Solution: ....don't do two events at the same time. start learning from old misstakes please....

solid loom Nov 1, 2024, 2:26 PM

#

Observation: don’t make sense give a lot abissal in the last day of Fishing Event and don’t increase the number of baits available.

Consequences: players will get more and more frustrated when we could use this event to get more free things

Suggest: increase the number of baits in claim store to help us give more rewards

State: 207 (and all)

golden kraken Nov 1, 2024, 5:46 PM

#

Observation:
Resetting the Throwdown tasks is a tedious job for R5/R4's.

Consequence:
Alliance members are frustrated by bad throwdown tasks, get mad at leadership possibly quit the game.

Suggested Solution:
Have a reset all unclaimed Alliance tasks in Throwdown for r5/r4s. In this way you could tell the alliance to claim any tasks they want and one button click the others to reset instead of having to manually do it taking away time and fun from the game.

tepid ferry Nov 1, 2024, 9:56 PM

#

Observation:
when i'm inside Nexus i can't:
send out my trucks and raid other trucks and send the train = FOX YOU
send out the strategic deployment tasks or assist allies or raid others = FOX YOU
do the dino rallies event from Annihilation awaits = FOX YOU
attack in the Flash duels events = FOX YOU
do my daily Treasure quests = FOX YOU
do the Trap event = FOX YOU
you OVERLAP FORTRESS FACILITY event Nexus to open at the same time = FOX YOU MOR-M-ONS

BUT to earn points i must stay within Nexus GATHERING and ATTACKING FIENDS and mobs

Consequences :
FOX YOU FOX YOU FOX , you really know how to biss off people

Suggested solution:
It's not my job to fix the problem you creatures make.... otherwise i would be working and getting paid for it. instead of waiting for people to tell you how to fix the sheet you lazy foxs can't manage, hire some more people with a college degree to do the job

vital pagoda Nov 1, 2024, 10:47 PM

#

Observation:
Leaving an alliance during Nexus stops players from joining the event with a new alliance, even if they need to switch.

Consequences:
Players who switch alliances can’t participate in Nexus, missing out on rewards

Suggested Solution:
Let players join Nexus with a new alliance after switching, but reset their progress (like in AD) to keep it fair.

States: All

violet ferry Nov 2, 2024, 5:35 AM

#

Observation: Gen skip has killed state not only in their progress with stats difference and inability within the 3 month grace period to reach to old states but devs have swindled us by removing resonate vouchers store and will not bring them back for the f2p or low spender crowd.

Consequences: Many of us before being Gen skipped were in hero gen 8 when we still upgraded heroes such as Olly and Dylan before the release of limitless resonate heroes such as Resident Evil heroes and the turtles. We were not warned that we would have been skipped 7 gens in yet we upgraded OLLY and Dylan On the pretense that we would use them when gen 13 and 14 was released. But due to devs wanting to create a bigger pool size they made all efforts of newer states obsolete. And for future newer states. So not only did we get Gen 13 to 19, but due to stats difference gen 13 and 14 were a waste of advance potions and time and therefore making our hard earned expenses on Olly and Dylan null. As they would not even be put in our top 7 marches.

Suggested Solution: give us the ability to recycle or reset our old resonate heroes and get resonate frags in return for the investment we made on the hunch that we would be using them for their full potential on gen 13 and 14 but you con us and made them useless.

States: anyone that cares that devs are useless swindlers

fathom hamlet Nov 2, 2024, 10:01 AM

#

Observation:
Fishing event was fun and we got some rewards we could spend on the shop. Unfortunately the shop closed directly with ending the event (unlike other events).

Consequences:
A lot of players missed the shop and was not able to buy items from the shop. The rewards are recycled.

Suggested Solution:
Open the shop 1 day longer (like in other events) to give players a change to spend their rewards.

States: all states that had the fishing event.

sick marsh Nov 2, 2024, 8:04 PM

#

Observation: Event times sometimes fall on the same times (Nexus and bunkers, RR/KOTH legions 1 and 2)

Consequence: Players have to pick and choose which event they have to play and will miss out on prizes from the other event that falls on the same time

Suggested Solution: - Make sure that event times for events don't overlap (Nexus and bunker)
Make sure that legions 1 and 2 for RR and KOTH can't take place on the same time so players don't have to choose which account they have to play

State number: All

#

Observation: Tempest Arms droprate for gold/red stats and good skills is to low

Consequence: Players are getting discouraged trying to get good Tempest Arms when you are getting 90% purple additional stats on gen 3 tempest arms and bad skills

Suggested Solution: Make the droprate for gold/red stats and good skills higher

State number: All

junior matrix Nov 3, 2024, 1:16 AM

#

Observation:
My Settlement UI element can't be clicked as long as Alliance Duel warfare stage is running, unless you've got the calm hands of a surgeon and the precision of a sharpshooter.

Consequence:
My Settlement UI element can't be clicked as long as Alliance Duel warfare stage is running, unless you've got the calm hands of a surgeon and the precision of a sharpshooter.

Solution:
Move the Alliance Duel overlay or the My Settlement element somewhere else, or pay for surgeon and sharpshooter traing for all players.

vital pagoda Nov 3, 2024, 1:59 AM

#

written for mufasa86.
Observation:
Players can’t buy potions with biocaps in the VIP store and still have on older states unusable hero badges as an option to buy.

Consequences:
Players in older states are stuck with outdated resources that they can't even use

Suggested Solution:
Allow potions to be bought in the VIP store

States:
All

vital pagoda Nov 3, 2024, 2:39 AM

#

written for barnowl5391
Observation:
The Underground Exploration event came once but hasn’t returned, even though it had good rewards and was popular.

Consequences:
Players in older and mid states are missing out on a valuable and good event

Suggested Solution:
Bring back the Underground Exploration event for older and mid states, with updated rewards to match their needs

States:
All

#

written for barnowl5391

Observation:
Players don't have an option to donate stamina or potions to others in the Trading Post building.

Consequences:
Alliance members can’t share important materials, limiting teamwork.

Suggested Solution:
Allow players to donate stamina and potions in the Trading Post to help each other progress.

States:
All

stark ember Nov 3, 2024, 11:19 AM

#

Observation:
Because state merges and states transfers some alliances have become 100 active players which difficult koth and rr registration as its limited to 30 spots plus reserves.

Consequences:
Players can’t participate with their alliances missing rewards, have to use coins when MIGO is around or have to switch alliances.

Suggested Solution:
Create another Legion for these events.

States:
457, all

broken lantern Nov 3, 2024, 12:32 PM

#

Observation
In Jungle gems event, as idle rewards most of the time bio and not a bombs/dynamite which can be used in the event. Sometimes you can wait three times for 6hrs in the row (18hrs) and you will get only coins and bios, nothing else

Consequences:
Game is not that interesting when you can't reach higher levels and collecting massive amount of bio which is cannot be useful in this event

Suggested Solution:
Less bio, more bombs/dynamite rate .

vital pagoda Nov 3, 2024, 5:15 PM

#

Written for mrapexpredator

Observation:
SVS matchmaking is unbalanced, often pairing unfairly, like this time state 655 with much stronger older states, such as state 30, which has a top 9 global alliance.

Consequences:
states struggle to compete fairly, leading to frustration, This mismatch affects gameplay and can discourage players from participating.

Suggested Solution:
Fix the matchmaking to ensure fairer pairings by considering both state age and overall activity and power, allowing for more balanced SVS competitions

States:
655 & All

junior matrix Nov 3, 2024, 10:15 PM

#

Observation:
Becca doesn't know which themes in the game we could mean that don't fit a zombie apocalypse game, despite numerous feedbacks over the years and common sense.

Consequence:
We get the impression that Becca doesn't really read and/or understand our feedback.

Solution:
Use common sense and ask yourself if a specific theme fits a zombie apocalypse setting. To start easy, test it with the Valentines event.
Next step would be to hire a new translation specialist, since the current one doesn't seem to do a good job with transporting the feedback messages over the translation barrier.

elder sequoia Nov 3, 2024, 11:41 PM

#

Observation:
At Jungle Gems same HQ crate with exactly same content is included at bonus level after 20 passed levels each time the event appears again, not every player is satisfied with that

Consequence:

Seeing same reward each round and getting limited range of skins to choose from is annoying. Once player gets all HQ skins they wanted from available range at crate the crate itself becomes boring with having to see the same HQ skins again and again. After working hard to get something like that crate players expect something more rewarding and not repetitive as frequently, especially those who try to work on getting collection sets done and would like to have more HQ skins available to them to change them when needed
With the effort put in to get at least this far in levels this range of HQ skins and repetivety of that availability at HQ crate don’t compensate the player, these days hardly any event has a possibility of easily winning or getting any skins (especially the HQ skins) without at least good enough luck or fair spending and Jungle Gems is impressive here even for F2P. Players expect to feel more rewarded with better outcome for what they’ve put in, end up getting something that under usual circumstances is either impossible or barely achievable, especially that Jungle Gems is a really outstanding event in this case and by that it’s supposed to represent the truth about itself in more ways

Suggested Solution:

Include that HQ crate in those giftable, let players gift it each other. Including…for example if you would gift that crate to somebody who doesn’t have either of the HQ skins included or struggles to get to the bonus level at Jungle Gems that provides this crate as a reward, you could get a different HQ crate in return where different HQ skins are included either from another player or as a automatic reward for gifting your crate to a different player
Add more HQ skins to that crate and/or rotate the available HQ skins in it. Let players get what they might want and/or still miss from sets and give them a chance to see something different each time of reaching to the bonus level instead of ending up with same reward that sooner or later is likely to become boring and despite that event itself is really cool that crate doesn’t have to be interesting for everyone. Let it be with each round of Jungle Gems like at skins store where at every refresh different skins appear and everybody gets to buy something there with larger range to choose from. Between others include HQ skins that aren’t available at skins store and just like for example either version of Blessing Bearer which were at least once available only for spenders where not every player could get them. There are many such skins that other players would like to get as well including F2P who hardly get anything like that and are kept getting jealous at other players
It’s sad that the crate isn’t giftable, once some player is satisfied with the skins from that crate and ends up still getting it where there may be a player who struggles to get it it would be nice for the more lucky player to be able to gift that crate, some less lucky player might get the crate and have their wished skin from there. At the same time more lucky player doesn’t have to fill their backpack with another otherwise useless item at their luck of being able to reach the bonus level with HQ crate and less lucky player can be happy they got something they always wanted despite their small luck
Keep players motivated where they can progress easily, stop offering us stuff at limits especially in something outstanding and unique where you finally have showed us that you can satisfy all sorts of players and not just whales like in most cases up to date

State number:
699/All

stoic crest Nov 3, 2024, 11:48 PM

#

Observation: Players are unhappy with the items given during the Idle Time for Jungle Gems. They don’t want only Biocaps, magnifying glasses, and chisels every time. They want special items, too.

Consequences: Players will no longer participate in this event.

Suggested Solutions: Display the odds for the different items Players receive during the Idle Time. Give one special item during every six hour Idle Time block that isn’t biocaps, chisels, or magnifying glasses.

State Number: All States

feral apex Nov 4, 2024, 1:03 AM

#

Observation: Please make an option to open more than 10 card boxes at a time. With an event like this with card crates so available, it makes it a daunting task to open 10 when there are hundreds or thousands of boxes.

Consequences: Players will stop playing event, or/and opening crates. Huge waste of time opening crates.

Suggested Solutions: Open 100 or 1000 at a time depending on how many boxes the player has. Or open all button.

median path Nov 4, 2024, 1:32 PM

#

On Behalf of BANANASAURUS

Observation:

In rr matchmaking (I am in newish state) it's not exactly fair and needs to be looked at not sure how it works but I feel the matchmaking needs to be improved we registerd with 20 player had 2k rating they had 5 players 2k rating but then threw the event they was around 10 players around hq 30 and plasmas with newer heros that we don't even have available in our state.

Consequences:

Players are annoyed as it destroys the meaning of even playing the RR event as There are way behind in performance and heroes then the older states and they are matched with the new states which is not a proper match and should be reviewed to improve the game experience of the player

Suggestion:

With matchmaking dont just pair teams with overall power rating it should be more with the state age and Player quality to make it much fair if it age as well not just do it of rating and A player can end up fighting a team months ahead of you will not be fair and player can not enjoy the RR experience

States:

All States
11 🔼 2🔽

median path Nov 4, 2024, 4:06 PM

#

Observation:
Match Making Mechanism of Paw Puzzle is a Mess especially when it turns to the top 3 Players

Consequence:

Players are annoyed and confused by the Match mechanism when it turns to especially Top 3 players, As match Making again and Again have matches with each other. Once it's a top 3 even defeats are not properly calculated and players are knocked out annoyingly. This is not considerable in keeping view the
Player to reach top 3.

Solution:

The Match Making Mechanism should have to be revised
The Rewards for TOP 3 should be considered again
The Matches and Knockout should be more clear and Fair

States:
All States

twin iris Nov 4, 2024, 5:20 PM

#

Observation:
Tresure Quest (Precision Positioning Chip) rewards look outdated.

For states, which have Aqua Corrupta or Ocean Drifters, Chief Badges/gears and Hero gears are already sent via silver coin store. Moreover, majority of active players have already completed these by now.
For them rewards are not useful.

Consequence:
There is no aspiration for these rewards. Positioning chip used to give really good drops when these rewards were relevant.

Observation:

At Paw-Some Puzzle Party event the sticker crate is too expensive, coins at levels and tasks are too small to let any non-spender progress decently, multiplayer is practically impossible unless somebody is lucky enough which isn’t frequent and doesn’t apply for all players, amount of tuna treats obtained for daily intel task and some levels isn’t sufficient to be fair as non-spenders cannot obtain fair amount of extra coins by raiding passed levels with such amount of tuna treats while aiming for cat sticker crate. That way it takes vast majority of players too long to get at least 1 cat sticker crate and the more you have completed the least fun the event becomes. This event is smh one of the easiest ways to obtain any sticker while it doesn’t go the expected way, at least by non-spenders if not larger range of players

Consequence:

While wanting to play multiplayer after you have all solo levels completed in most cases you end up with unsuccessful searching for a match. This is very unfair as when choosing a multiplayer option player expects to get matched with another player rather than nothing left to them. Multiplayer is the only option left when having all solo levels completed to somewhat continue progressing and getting coins. Waiting with hope for a found match without any success is a waste of time and seems annoying
After you have passed all the solo levels there’s nothing other than multiplayer left to you, as even practice option at them gives you nothing more than checking how good or bad you may be at beating your opponent. For non-spenders this is really bad as there are practically no more ways left to obtain coins for the cat sticker crate other than by buying bundles of tuna treats which when used at raiding levels provide extra coins. Getting 1 free daily tuna treat for intel missions task and some levels isn’t enough for non-spender who is already at that stage
Progressed levels don’t reset between event’s seasons and there don’t seem to be enough levels at either difficulty to continue progressing and getting coins while multiplayer doesn’t seem to work its intended way. That frustrates the players who want to continue what they have been at all of the time at this event
The amount of coins you get for completed tasks, progressed levels and raided levels with limited amount of tuna treats doesn’t satisfy honestly if you’re non-spender

State number:

699/All

patent hinge Nov 6, 2024, 4:25 PM

#

on behalf of ANNUNAKI

Observation:
Customer Service is anything but helpful. Tickets are opened for LEGIT reasons and for issues that need addressing. These same tickets are closed and marked as "resolved" when the issues have not been solved, but rather been ignored or overlooked entirely.
This process is done numerous times with CS ,with NO resolution, or Service offered.

Consequence
Players are left with unresolved problems, that could be resolved if attention was given to tickets submitted to Customer Service. Player has had their avatar for pfp in review for over 2 months. This is a simple fix, and should not be consistently overlooked and marked as resolved.

Suggested Solution
While it is acknowledged that not every ticket submitted by Players can be addressed by a live rep- However, there are a lot of the reported that do require an actual person to assist in the fix. The entire "system" needs an overhaul to figure out how to efficiently spend more time answering and resolving Player concerns, instead of closing tickets repeatedly, with no resolve.
Perhaps time invested on chat features that are of no necessity, can be better spent doing something that benefits both Players and gameplay and can provide an effective Service to the Customer.

State
1120
All States

jade jungle Nov 6, 2024, 6:38 PM

#

Observation
liking of profile picture

Consequences
idk if there are some but who needs validation in sos?
shall we now fight about who has the most likes as if we are on instagram?

Suggested Solution:

Bring back the old format.

_State: _

832, All

median path Nov 9, 2024, 11:07 AM

#

Observation:

Nexus Event leaving a building rules during battle are unclear

Consequence:

Players are annoyed as they sometimes get stuck inside the building and do not know why they get stuck as there is no certain rule mentioned like when is the last final time they should exit the Nexus Building to occupy next buildings. As there is no specific rule mentioned

Suggested Solution:

The final time should be mentioned for exiting the building
The rules should be a little clearly written to easy the players in playing and having better gaming experience

State number:

All States

patent hinge Nov 9, 2024, 12:17 PM

#

On Behalf of Avocato

Observation
The instances for GUI error/failure has become a bothersome situation. Players are experiencing the inability to recall marches during SVS. The crowdedness around key targets is interrupting gameplay and Players are unable to adequately navigate through the area.

Consequence
Players are unable to recall essential marches. Players are frustrated over the inability to select correctly. Either landing on a truck ,a notification or some bundle that's trying to be sold. Further the troop loss is massive- DIRECTLY related to this UI epic fail. (attached are Players screenshots of the reports and also the crowded area around Facility.)

Solution
The fix is simple enough.

A few quick GUI testing efforts, might be a good place to start.
Devoting just a bit more time into this very valid and worthy of attention issue.

States
All

undone lynx Nov 9, 2024, 3:53 PM

#

In events (for example, SotF and State Warfare: Preparation Stage), there is a task to use Legendary Hero Fragment excluding General Fragments. In some events that count towards the use of General Fragments (for example, Power Play), players receive fewer points than for using Fragments of a specific hero.

Consequences:
With the release of Limitless Heroes, Fragments were used only to improve Hero Skills, while for newer Heroes (Gen 15+), this now only lets you use General Legendary Fragments to do this and there is no way to exchange the General Legendary Hero Fragments to specific one.  
With no ability to gain points for General Fragments or convert them, this task got more and more pointless, which makes players feel cheated. 

Suggested Solution:
Change the tasks in the events, allowing players to get points for using General Fragments (while maintaining the same number of points as when using fragments of specific heroes), or allow players to exchange general fragments for fragments of heroes of new generations as well.```

primal yacht Nov 9, 2024, 4:15 PM

#

Posting on behalf of Menora

 In the Operation Festival, if a player has more than 100 repair circuits, the auto repair feature appears. 

Consequences:
1. If player has 98, he is stuck at manual
2. The auto repair is stuck every 3-4 stages requiring tapping the crate
4. The opening speed is very slow

Suggested Solution:
1. Have the auto repair option always available 
2. Open automatically crates without waiting long for a prompt 
3. Increase opening speed

vital pagoda Nov 9, 2024, 7:48 PM

#

Observation:
vehicle fragment custom crates are not available the Festival Bazaar store

Consequences:
Players can’t easily get the fragments needed to upgrade vehicles, slowing progress

Suggested Solution:
Add vehicle fragment custom crates to the Festival Bazaar store especially the ones with gen 2 vehicles for easier access

States:
All

#

Observation:
Over time, items that players purchase in SoS lose their effectiveness

Consequences:
Players may feel discouraged investing in the game long term, potentially causing them to quit

Solution:
Allow players to recycle older items for something called "SoS Bucks" which can be used for discounts on new purchases. This feature could start at VIP level 11, SoS Bucks would be used directly to in-game purchases, giving players more incentive to stay engaged and continue investing in the game

States:
All

wise hollow Nov 9, 2024, 9:52 PM

#

Observation:
TA store have items for gen 2 creation only

Consequences:
There are almost no ways for players to obtain TA gen 3 items
There are skill changing essences in the store, but they are only for the old gen

Suggested Solution:
Add items for gen 3 in store

sick marsh Nov 9, 2024, 10:26 PM

#

Posted for surman.viking

Observation: Helping Alliance members training (the 6 chances to help by clicking on the head icon above the settlement) is giving low amount of resources, 100 biocaps, blue or purple badges

Consequence: Prizes for helping is really low and states that have gen 7 or higher have no use for the blue and purple badges

Suggested Solution: Make the prizes more appropriate for the states progress

State number: All

#

Posted for surman.viking

Observation: Bunker rewards are really outdated. For example, Player is at gen 7 but bunker rewards are still giving gen 3 fragements and Purple fragments

Consequence: Players aren't really interested in fighting for the bunkers when the prizes are outdated

Suggested Solution: Make the prizes more appropriate for the states progress

State number: All

polar plover Nov 9, 2024, 10:52 PM

#

jade jungle Observation: train doesn't depart when conductor is on Nexus map Consequences: ...

Observation:
No rewards for players participating in the train if the train conductor is in nexus

Some players spend money for additional trains that fail because of this issue.

Consequences:
This is cheating players time, money, and rewards

Train has departed, others can attack, but if the train conductor is in nexus when the train reaches the destination for rewards to be issued, the train fails and nobody earns rewards.

Suggested Solution:
Fix this issue
Trucks don't require player to be in state map when truck arrives at destination to receive rewards

sick marsh Nov 9, 2024, 10:55 PM

#

Posted for surman.viking

Observation: Prizes in the Alliance store are outdated, it still has Sarge and Jane fragments when most players have those at max already

Consequence: Players don't have alot of stuff to buy in the alliance store they actually need

Suggested Solution: Make the prizes more appropriate for the states progress

add Nikola and Lucky fragments
add 3 hour and 8 hour speedups
add items for the gen they are on or 1 gen below

State number: All

stoic crest Nov 9, 2024, 11:56 PM

#

Observation: Players are unhappy with the options to choose from in the Lucky Card Event.

Consequences: Players no longer playing this event and the ever increasing overall general dissatisfaction for SoS grows.

Suggested Solutions:
Change the options given to the following:

Replace the two different Speedups with just the General 1-hour Speedup.
Put in the empty space Pearls.
Remaining spots to hold the already given Red Crystals, Biocaps, and Plasma.

State Number: All States

flint urchin Nov 10, 2024, 3:46 AM

#

Observation:
It kinda annoying and tired to tap each person in chat for translation.

Consequences:
Sometimes it make game laggy when tap to see translation

Solution:
Make it auto translate option in setting. You can disable or not in setting for auto translate. With this we dont need to tap for translate again. It will auto translate everytime player chat other language into your main language.

State:
All

median path Nov 10, 2024, 9:01 AM

#

On behalf of Silver DeathWolf

Observation:
Infected Fiend Rallies time set by default is 1 Minute earlier was 5 minutes.

Consequences:

Players are happy with this new change of rally time. But Players feel with the slight change in the settings it can be a wonderful things. IF Default rally time should be changed and a few more rally times should be added for Infected Fiends
.
Suggested Solution:

The Infected Rally Times should be increased like 2, 3 and Minutes.
The default Unfected Fiend Rally time should be 5 minutes like older setting
The rewards of Infected Fiend rallies should be increased.

State number:

All States

rain coral Nov 10, 2024, 10:41 AM

#

Observation:
Intel explorer challenges take a lot of time to finish, especially when few of them pop up, and rewards are ghost fragments. We are forced to finish them so other intel can appear. Sometimes challenge gets bugged so it can run for an hour.

Consequences:
Players had enough of this useless feature, it just brings more frustration with all other events already going on. When you are late to finish your intel, it just piles up, and then you have to finish 4-5 explorer challenges.

Suggested Solution:
Either remove it or put some raid feature so it can be finished right away with enough hero power and put corresponding rewards so it can be worth of doing it.

States:
all

fiery portal Nov 10, 2024, 2:04 PM

#

Observation:

There are many resonated heroes and we need plenty of General Resonated Fragments.

_Consequence : _

Expensive Bundles are the only way we can get them.

Suggested Solution:

Add them to be obtained with Pearls so we can make our Resonated Stronger.

__State: __

All

wise hollow Nov 10, 2024, 7:01 PM

#

Observation:
Trying to change the stats of a tempest arms wastes potent reforge solution anyway

Consequences:
It happens very often that we don't get the stats we want and have to leave the old stats behind. Potent reforge solution they are very hard to get, expensive and you need a lot of them. It's hard for players to get good stats

Suggested Solution:
Make the very first change free. Just one. Leave everything else as it is. Just give players at least 1 chance to make a mistake. It won't solve the problems globally, but it will be at least a small and pleasant improvement in the work with TA

sharp sundial Nov 10, 2024, 7:41 PM

#

Observation:

It is possible to acquire over 2000 Lara Card packs, that we will need to open.

_Consequence : _

It takes an enormous amount of time to open over 2000 packs. We are only able to open 10 at a time, and we have to sit and watch an animation each time.

Suggested Solution:

Allow us to open packs in a very short amount of time. Overall, everything in the game should be better optimized to enable us to complete tasks in a short period of time. Every event. eg. Pinball event takes a long time to watch the balls bounce around.

__State: __

All

vale sonnet Nov 10, 2024, 7:47 PM

#

Observation:

The background of the menu of Koh changed and the colors chosen makes very difficult to see, the koh management food not easy, please bring the colors was before that was black or darker. This is very hurtful to the eyes when we try to managing the food

_Consequence : _

Make the task of giving food harder, and hard to see or control food of we need to give or not, or replace players on buildings for given food.

Suggested Solution:

Bring the same colors was before, darker.
__State: __

All

balmy jasper Nov 11, 2024, 2:29 AM

#

Observation: Showdown rewards are outdated. We're on Gen20 and still have ancient items in the store.

Consequences: The store is useless.

Suggested Solution: Add relevant items to the store based on state's age. Behemoth parts, aircraft parts, plasma, heroes gen18-20, etc.

State: All states.

patent hinge Nov 11, 2024, 5:11 AM

#

On Behalf of SOS Screwing Players since 2019

Observation

Player feels that the animation (as shown in attached clip)is wasted & unnecessary time spent. A "Skip Animation" or just a "Skip" option should be incorporated. Or simply remove it.
If bonus levels happen between 10&11, 20&21, 30&31, 40&41 it is a disadvantage for ALL Players.

Consequence

Players are forced to sit through unnecessary animation, without any option to avoid this. after many rounds of participating in the event this has become annoying and adds up to a lot of repetitive time wasted.
Players are actually receiving LESS rewards overall.

Suggested Solution
Incorporate the above "Skip Animation" and modify the Idle Rewards levels, as seen in attached image. The Suggested Solutions are Specific to the "issues" stated- and described. See all attached

States
All States

median path Nov 11, 2024, 7:16 AM

#

On behalf of Mahdi

Observation:

Infected Fiend rewards are with respect to the amount of percentage kills

Consequence:

Players are annoyed as they put their full effort and they send their marches and also the same amount of stamina in the killing of Infected Fiend is consumed but rewards are different. This is annoying the players as they appear to be wasting their time.

Suggested Solution:

The Rewards should be Equal for all the Players who joined the rally
The amount of rewards should be increased

State number:

All States

#

On behalf of Mahdi

Observation:

Infected Fiend Rally new Suggested solution

Consequences:

The rally time should be based on the strength of the state, at the beginning of the state, for example, boss level 1, the time should be 5 minutes, and as the state becomes more powerful, this time should decrease, for example, now 2 months have passed since the life of our state, the time of the level 1 rally should be 0 Minutes.

Suggested Solution:

The Infected Fiends Should be based on Age of the state
Time No of times in Rallies should be increased as yet its still 1 min and 5 like 2 or 3 minutes should also be added
The infected Fiends strength should also be according to the state growth

State number:

All States

#

On behalf of Mahdi

Observation:
Infected Fiend Rallies yet have 5 Levels. Which are always available for the kill and even search-able.

Consequences:

Players do not make rallies once time of the state is changed as they get tired of killing fiends and wasting stamina. To increase the interest of the Players new level of Infected Fiends would be helpful

Suggested Solution:

The Infected Fiends should be increased in nos like Infected Fiend level 6 to level 10 should be introduced with strength this will regain the interest of the players back.
The rewards of infected rallies should be increased as per there level
The Amount of Resources per Infected Rally should also be increased depending upon the level of Infected Fiend Level
The Strength of the Infected Fiends should be increased like if level 6 is 40 Million and 10 can be 100 Million strength to kill it.
The infected Fiends strength should also be according to the state growth

State number:

All States

fiery portal Nov 11, 2024, 8:40 AM

#

**Observation: **

Some states get from Skin Tickets Statues while other do not.

Consequence:

Give all states same rewards. It's not fair not to have statues and other do.

Suggested Solution:

Give to everyone the chance to spend the Skin Tickets on Statues & more.

**State: **
All

sick marsh Nov 11, 2024, 9:45 AM

#

Observation: You can give out 15 likes each day for Profile, Settlement and Comments in chat

Consequence: Players are using multiple farm alliances to gain alot of likes on a daily basis

Suggested Solution: Make it so you can only give one like for each of the 3 way to get likes and after that you shouldn't be able to do it again.

State number: All

sick marsh Nov 11, 2024, 10:34 AM

#

Observation: Players have accumulated alot of epic tempest essences (purple) in their backpack

Consequence: Players have no use for these epic tempest essences as they only use gold tempest arms

Suggested Solution: Let players trade in their epic tempest essences for legendary tempest essence in a rate of 2 purple for 1 gold tempest essence

State number: All

#

Observation: Reforging stats on your tempest arms goes from 20 to 80 to 120 etc. no matter if you try to reforge the same stat or a different one

Consequence: Players get discouraged reforging more then 1 of the stats as the amount of reforge solution increases significantly

Suggested Solution: Make it so that the amount of reforge solution only increases if you try to reforge the same stats. If you try to reforge a different stat if should start at 20 no matter if you already reforged another one of the stats

State number: All

valid gate Nov 11, 2024, 12:48 PM

#

OBSERVATION:
The current Battle Replay and Battle Report features lack efficiency and clarity. Both tools offer minimal, sometimes confusing information and separate essential data across multiple sections, making it challenging for players to assess battle performance. The Battle Replay often fails to load properly, showing a black screen instead of useful data, while Battle Reports sometimes give contradictory insights—showing positive stats yet ending in defeat without a clear explanation.

__CONSEQUENCE: __
This lack of detailed, accessible insights leads to frustration, particularly for players who invest time and money into optimizing their strategies. The scattered layout and lack of comprehensive information reduce engagement, risking player activity and, ultimately, impacting revenue.

SUGGESTED SOLUTION:
Revamping the Battle Replay and Battle Report sections would improve clarity and user experience. A consolidated design could bring all crucial data into one easy-to-read display, eliminating unnecessary clicks and enhancing understanding.

Benefits for Players:

Access to comprehensive stats and contributions in one place, allowing players to make strategic adjustments more efficiently.
Round-by-round insights to pinpoint effective and underperforming strategies, improving player engagement and satisfaction.

Benefits for Developers:

Streamlined data presentation, optimizing system performance.
Enhanced player satisfaction through clearer battle insights, potentially boosting player retention and revenue.

Proposed Design Enhancements:
On reports

Detailed Rounds Information: Show all damage dealt and shielded/protected troops in every round.
Skill Tracking: Display heroes, resonators, and extra skills round-by-round.
Behemoth/Companion Skills: Highlight skills of Behemoth and Companions per round.
Additional Bonuses: Display Statues, Skin Sets, and MIGO skills per round.
Vehicle and Pet Contributions: Show TA , Vehicles, and Pets skills per round

On Battle Replies

Show total troops and a separate display of infantry/riders/hunters
Show individual Hero, Tempest Arms, Vehicles, Formation system, Behemoths, and Pets skills, highlighting active skills as they are triggered.
Show scale health of Gorilla and T-Rex
Indicate formation system status to track when specific skills trigger.
Show total rounds from 0 to x rounds
Restart/Pause/Speed up button
detailed log of every damage/defense/heal in every round, for both sides.

The basic Battle Report Display only shows the total damage dealt over all rounds, but this version and design will allow you to explore more in-depth information in every round.

By seeing performance metrics for each round, players can pinpoint exactly where their strategies are effective or falling short. A round-by-round report helps players understand which skills, heroes, and stats contribute most at each stage, enabling them to refine tactics accordingly.

I have attached some demo screenshots to illustrate my idea.

STATES: :
All States

median path Nov 11, 2024, 1:09 PM

#

This channel is for Feedback Posting. For chit chat we need to use https://discord.com/channels/555639568053829632/925533851005112330

ChickHeart2

ionic sage Nov 11, 2024, 2:19 PM

#

Observation:
tempest arm skills

Consequences:
its hard to get tempest essence (legendary) to ascend tempest arms and after ascensing it even imoossible to get a good skill. what the chance for a rare ? 1% and less for ultra rare. thats realy umbelivable. and inacceptable
look at tge pic 19~21 reforge time for a good skill. some even after 22 get no good skill

Suggested Solution:
add an other essence like epic for comon skill and add it in platinum store or attacking fiends or every where and keep the legendary tempest essence only for rare and ultra rare.

State number:
794

deep slate Nov 11, 2024, 2:39 PM

#

Posting on behalf of Nina

Observation: Factions in the Nexus allows other alliances to port into territory to they do not own but their faction does. It is not nice to give the
opportunity to other allies to make it hard for other players, when they haven't done anything but taking buildings.

Consequences:
This can allow players who are stronger to port and zero out others making for a not so fun gaming experience.

Suggested Solution:
Take this feature out of the faction rules or at least let the player get
back the rss.

States All

nova frost Nov 11, 2024, 3:47 PM

#

Observation: Players who were able to convert their Nanami sticker crates or duplicate nanami stickers to either Rusty, Maddie or Lucky stickers which players are no longer able to do.

Consequence: This is very unfair to many players who weren't aware that this was something they could do before or had never got the chance to do. So they now have sticker crates/duplicate stickers that they can't do anything with, while other players had them changed for Maddie, Lucky or Rusty stickers they didn't own previously.

Suggested Solution: Allow players to be able to swap their sticker crates and duplicate stickers again so it is fair for all players who wasn't aware or didn't have them changed before when this was an option.

State number: All

undone lynx Nov 11, 2024, 4:45 PM

#

Posting on behalf of Mahdi

Observation:
In events similar to Last Ritual (Alliance mode), the designation of the players' own rally does not differ in any way from other rallies.

Consequence:
It is very difficult for players to control their own rally, players spend some time to find this rally if it is needed for some purpose.

Suggested Solution:
Change the color of the rally by analogy with a similar function in the Influence Trap event.

fervent perch Nov 12, 2024, 12:09 AM

#

On behalf of 69Vhunter69,Bruen &・ΔŁƗ・

Observation:
New Nexus awful with bad matchmaking our Nexus has two 300+ bil alliances. two 250 bil alliances. and eight 20 bil alliances.

Consequence:
I preferred Mining Mayhem over Nexus because it takes a long period of time which makes it boring and tiring event not fun.

Suggested Solution:

We want Nexus be 1 time 1 hour event
We want old Nexus, just half the event time by combing gates and cities into 1 day

State: 645

#

On behalf of・ΔŁƗ・

Observation:
KOTH time slots are too much amd should be reduced.

Consequence:
Having to choose 4 times, is not helping us as an alliance.

Suggested Solution:

Fix the choice of times for the king of the hill and make the the choice option to be 2 at most 3 options to choose not more.

State: 645

arctic notch Nov 12, 2024, 12:40 AM

#

Observation:
currently i can dismiss only one pet at once and i need min. 4 clicks for this process - if i want to dismiss for example 10 pets than i need 40 clicks to dismiss 10 pets.

Consequences
it takes very long to dismiss multiple pets

Solution
I suggest a system where i can click multiple pets to dismiss them at once.

true light Nov 12, 2024, 10:20 AM

#

Observation
New Nexus system , Although the event at first seemed to benefit smaller alliances but the matching as always messed it up
1- One Super alliance vs Mid strong alliance with 4 farm alliances that most didn’t show up , favoring one side from start
2- Spawn area largely controlled how the event will go so not only the super alliances were giving a weaker to feed on but placing the only active alliances opposite the super alliance with the city limits made it impossible to even achieve minimum points or get a fair fight
3- the totally unclear event rules and the vague loopholes and the slow response made it worse

Consequences
Well , Welcome your next patch of whales leaving the game because suddenly they realized again after paying for orange cat and a split personality Hero who like to wonder around the graves , they also have to have a super duper 10 Maxed rally leaders just to say hi to level 6 city

Suggestions
1- admit that you don’t have enough active states to fill 12 alliances and distribute teams fairly so all can have fair and good fight
2- Get down to reality and fix the matching
3- test the events without changing them 10 minutes later
States : Maybe all

exotic cloud Nov 12, 2024, 3:23 PM

#

Observation: The slot machine store sells Tempest Arms templates of the first generation, which are no longer relevant; templates of the 3rd generation are more in demand.

Consequences: It is difficult for f2p players to obtain templates for the third generation.

Suggested Solution: Add Generation 3 templates to the slot machine store

States:All

loud nest Nov 12, 2024, 4:41 PM

#

Observation:
Current Nexus scedule clashes with friday Fortress fights registration times on weekly bases

Consequences
it makes it very hard to try and coordinate registration times in order not to clush with nexus event and it prevents from members getting the first occupation crates

Solution
change event scedule time either avoid friday or make times that dont close to fortress registration time or clash with them

polar niche Nov 13, 2024, 5:38 PM

#

Posting on behalf of DeltaJonny

Observation:
With the introduction of the eggs, they are great for F2P players getting free stuff, but with the limit of players getting the rewards, it limits the rewards for F2P.

Consequences:
The F2P players get less rewards so they can't grow fast, or have the chance to get skins, sentinel or upgrade items. (Very obvious on this jackpot event).

Solution:
Give players more eggs they can collect so players have more opportunity to get free stuff. Also increase the rewards for all.

State:
628 and all

void palm Nov 13, 2024, 9:24 PM

#

on behalf of a player

Observation:
PoW event ready timer should be shortened or removed.

Consequence: There's already another timer once you're in the event making players wait longer when some players want to wait out the ready timer before readying last second.

Suggested Solution: Shorten the timer or remove it, 30 seconds is sufficient.

State: All

toxic schooner Nov 13, 2024, 9:56 PM

#

Observation:
 There is a Throwdown task use legendary hero fragments but on generation 13+ heroes you can’t use on skills as it don’t register their use in Throwdown. Earlier heroes you have to convert them first to gold hero frags of that hero but that button has now been removed. 

Consequences:
feeling cheated and unhappy with such shoddy practices 

Suggested Solution:
fix it so we can finish that task in Throwdown

primal yacht Nov 14, 2024, 5:55 AM

#

Posting based on a player inquiry

Observation:
Behemoth Mk 3 daily end at level 100 cap, meaning you don't get that intel anymore once you hit the max.

Consequences:
F2P have no way of getting any more Mk 3 items (apart from recycling and even that is capped) and need to rely on bundles only.

Suggested Solution:
Have a casual daily task for Mk 3 as it is still a new behemoth OR add more levels.

median path Nov 14, 2024, 6:29 AM

#

On Behalf of SOS Screwing Players Since 2019

Observation:

The event of Slot Machine is a good event but it requires certain amendments.

Consequences:

The final day of the event, a constantly annoying popup has the name and description of 2 items and their conversion value.
The names of these items don't match the name of the actual item being converted. This makes it confusing for some, what rewards players actually will be receiving after the event ends.
Players are sometimes annoyed as they waste their coins for tokens due to the rewards in the process

Suggested Solution:

The description for recycled after the event needs to be updated correctly
The rewards should be reconsidered as Resources are not a good reward compared to the actual rewards on their use in purchase
Amount of tokens shall be increased to AID Players in getting the rewards easily

State number:

All States

#

On Behalf of SOS Screwing Players Since 2019

Observation:

The event of Slot Machine is a good event but the token and Coins are converted to goods

Consequences:

The Players are annoyed as they misunderstand tokens to be reviewed as saved tokens and they do not consume the token. Hence at the end of the event Token and coins are waste. As the event is not so easy for the players to mostly take out the reward they believe in saving the tokens and coins up. But when the event ends they lose all of the to unnecessary items for the game.

Suggested Solution:

The Coins and Tokens should not be converted to the Rewards they shall remain preserved for the next event
The store Purchase should be easy and less Priced (with coins)
Ammount of tokens and coins should be increased
Probability of getting Bonus reward should also be increased

State number:
All States

#

On Behalf Of SOS Screwing Players Since 2019

Observation:

The event of Slot Machine is a good event but the time to redem the coins is very short a store disappears as soon as Event ends

Consequences:

The Players are annoyed as sometimes players get the Jackpot rewards right at the end of the event and they cannot use coins e.g. if a player plays a slot about in the last minute and there remains no time for the player to get coins used as the time ends in less than a minute. Some players have to get their coins wasted due to the time frame.

Suggested Solution:

The coins store should stay for one extra day so the players coins don't get wasted
The store should not be too expensive
Probability of getting Jackpot reward should be revised

State number:

All States

shadow plinth Nov 14, 2024, 12:05 PM

#

Observation: With the release of new hero generations, some heroes quickly become obsolete, rendering the items used to upgrade them useless.

Consequences: Free-to-play and low-spending players struggle to keep up with the constant release of new heroes. Just when they reach a decent upgrade level, new heroes are introduced, making their progress feel irrelevant.

Suggested Solution:
Introduce a feature that allows players to reset hero skills, refunding all the items (Gold Fragments) used to upgrade those skills. This feature should only be available for heroes whose skill levels are 9 or lower. For skills at level 10 (Enhanced with Injection), this feature should be disabled. This solution helps lower spenders keep up with new heroes' skill upgrades, while still allowing developers to maintain revenue from higher spenders.

State number: Don't know, I forgot (Can ask in DM if needed)

median path Nov 14, 2024, 3:31 PM

#

This channel is Only For the feedback posting for bring Em back codes we can only post in https://discord.com/channels/555639568053829632/1151946929496936468

junior matrix Nov 14, 2024, 4:20 PM

#

Observation:
Discarding and dismissing multiple pets is a complete chore. You've already said that you're looking into ways to improve it.

Consequence:
Until you've (hopefully) implemented a way to discard all pets from heroes with one click and select multiple pets for dismissing, there are two easy and fast to implement improvements that will instantly help with that.

Solution:
Improvement 1
During normal gameplay, dismissing a pet happens much more often than resetting a pet. So make the dismiss tab the default selection when entering the pet management screen.
Improvement 2
After a pet has been dismissed, don't return to the pet list, but select the next lower pet automatically in dismiss mode so that it can be dismissed with one click again.
Bonus improvement
Actually play new functionality under normal gaming conditions so that you can realize these things yourself and improve it before releasing it to live servers.

undone lynx Nov 14, 2024, 5:55 PM

#

Observation:  
The matchmaking system in Path of Water needs a lot of work, because it's completely unfair: lower power players matched against whales. 

Consequence: 
PoW is horrible to play. Due to uneven matching, players not only cannot enjoy the game to the fullest, but also feel disappointed - this imbalance affects players' experience and makes them less motivated to play the event.

Suggested Solution: 
Please, improve the matching system and make the matchmaking more fair. 
For example, each match should have people of the same state's zones with the similar features (heroes, behemoth, vehicles, etc) and the players of each team must be balanced based on their level (similar to the migration rating already in the game). And if it is not possible to find 10 players of approximately the same level, then each member of the team must match a player of the other team based on the level.

vital pagoda Nov 14, 2024, 6:22 PM

#

Observation: In the Secret Beneath event, players must find a key to move to the next floor, However as soon as the key is found, players are forced to go to the next floor, even if they haven’t collected all the rewards on the current one. Since the key is randomly located, it can appear too Early and players miss out on rewards

Consequences: This limits the rewards that can be earned especially if they find the key early. Many players feel frustrated missing out on the training fragments they could've used to upgrade Lara...

Suggested Solution:
To improve this, allow players to keep exploring the floor even after finding the key so they can collect the remaining rewards before moving to the next floor. Also an addition to that, send a compensation of all the missed Lara frags to players who got the key Early and haven’t got a chance to pick all the rewards at previous floors

State:
All

wise hollow Nov 14, 2024, 9:20 PM

#

Observation:
In store Bring'em back , outdated heroes parts, Dylan and Chloe

Consequence: These heroes are obsolete and have almost no use at the moment

Suggested Solution: Replace with something more useful. For example, universal hero tokens

empty tiger Nov 14, 2024, 9:30 PM

#

Observation:
Our alliance have been without alliance gold for months! Cannot build towers without it. Now the train can’t be used since a few weeks ago.

Consequence:
We can NOT play the game as supposed to.

It doesn’t help to send tickets to support, they come up as closed after a bit.
No help in contacting mods, they don’t get through to the devs or whoever is suppose to fix it. So problems doesnt get fixed.

Solution:
Fix these issues.

void palm Nov 14, 2024, 10:32 PM

#

on behalf of a player

Observation:
Hunting the Hunter event could do with a reward overhaul.

Consequence:
Many if not all players have Travis hero maxed

Suggested Solution:
Players would much prefer to have a new, updated item to replace Travis fragments. Perhaps a replicated crate that we obtain in Rays' Place - offering a lower generation hero fragments / capsules.

State: All

elder sequoia Nov 14, 2024, 11:16 PM

#

Observation:

Not enough free sources of legendary resonating hero fragments, most of them give you almost nothing or leave you with empty plate. Since vouchers event for resonating heroes got removed there’s practically no way for F2P players to equip themselves fairly well with frags for resonating heroes, especially lately heroes from collabs

Consequence:

Many players haven’t completed resonating heroes from previous collabs like RE or TMNT, those heroes are useful at PVP and not being able to get them done to a fair stage frustrates those players
There’s limited number of sources for those frags to obtain for free, and some of them either have them in insufficient amounts or have them quite expensive at the event store. F2P players and low spenders find it difficult to upgrade their resonating heroes fairly well that way
At events like Bring em Back it’s not always possible to get those frags unless you may be lucky. In this case unless some returning player has accepted your code or you have agreed with someone who has barely used farms/alts you practically can’t get anything done for the coins which you need to get yourself those legendary resonating hero fragments, despite many players sending their codes vast majority still ends up with nothing at the end which is really frustrating
Players expect to have some decent way to equip themselves with those frags regardless which type they are, not having something useful for everyone completed to at least some fair stage such as resonating heroes to at least 4 stars is annoying honestly

State number:

699/All

tepid meadow Nov 15, 2024, 2:08 AM

#

**Observation: **
Nexus takes too long. I appreciate the devs redoing this in an attempt to make it more exciting and more coherent, however, it takes too long to complete. It takes 3 days a week, on week days, when people have jobs and other priorities. At least alliance duels only took one day per week to do.

**Consequence: **
Not everyone can make it to every match, which means missed badges and reduced rewards for some players. There's more and more events being packed into the game and it's just getting tiresome and annoying to spend so much time glued to the screen. I think it's driving a lot of the player base away from the game. We all want a life outside of the game and I don't think it's fair to expect us to be continuously locked into the game.

Suggested Solution:
Either cut back on some events or cut back on the number of days that it takes to complete Nexus. You could probably cut back on the health of each building so the digging doesn't take nearly as long. And Nexus could be turned it into an event similar to Reservoir Raid or Mining Mayhem and cycle through them on the weekends along with KotH and RR.

State: All

fiery portal Nov 15, 2024, 9:13 AM

#

Observation:

Even if Effortless Progress is a very good event which community loves it's kinda outdated.

Consequence:

There are people who want to upgrade other things and they can't.

_Suggested Solution: _

Add new items in Effortless Progress Events. Example : Gen 1 Tanks , T - Rex , Ultra Behemoth Skills Mk1 , Formation Tactics , Pearls Event Item Cost

State :

All

polar niche Nov 15, 2024, 9:44 AM

#

Posting on behalf of Mahdi.

Observation:
Only 20 players of an alliance can send troops to facilities and bunkers.

**Consequence: **
Alliances can have up to 100 active people, but max 20 players can receive first attack rewards. This upsets many people in the alliance. Our war and resentment is over the first attack awards.

**Suggested Solution: **
Increase the number of players that can join the bunker/facility rally, so more people can get the first attack rewards. Let more players send troops to bunker/facilities.

**State: **
All

sick marsh Nov 15, 2024, 3:32 PM

#

Observation: Times for the trucks are to high

Consequence: Because of the time for each truck there's a big chance that they all get attacked before they get in

Suggested Solution: - Lower the time for each truck, S+ to 3 hourse - A to 2 hours - B to 1 hour - C to 45 min and D to 30 min
Increase the amount of trucks we can send out from 4 to 6

State number: All

#

Observation: Battle power considered for Apex arena is broken and needs optimization.

Players that normally wouldn't be able to kill player A's camp can easily win in Apex Arena
Only top 200 of the state can play Apex Arena

Consequence: - Players will get discouraged playing the event as it's not an accurate perception of what the battle should be.
Players outside of the top 200 are missing out on the rewards

Suggested Solution: - Optimize the event or remove it completely
Make a different bracket for players 210 + of a state

State number: All

tranquil stag Nov 15, 2024, 3:40 PM

#

Observation: when trying to port to the red zone for cc/svs around the centre it brings up a pop up stating you are porting into the red zone.

Consequence: this increases the time by a few seconds to relocate. These few seconds could be the difference in getting it and managing to port away in time. Sometimes players do get hit on the red because they are unable to port away in time.

Suggested solution: remove this additional pop up screen when porting to the red. It is not needed

State: 1029

simple robin Nov 15, 2024, 4:27 PM

#

Feedback submitted for S121 LUK 977

PurpleFlame Observation:
Please stop giving us updates while events are on going!

WhietFlame Consequences:
We were fighting in nexus event and our players were kicked out of the game due to the update. The result was that we lost the time for the city occupation and our players were zeroed while they were waiting for the game to load after the update.

PurpleFlame Suggested Solution:
Release the updates only when an event is not on going.

WhietFlame State number:
ALL

junior matrix Nov 15, 2024, 8:34 PM

#

Observation:
In some stores and on other ocassions the range of sliders for exchanging items is restricted by the amount of items you can actually exchange with the amount of currency you currently have (as it should be), e.g. in koth bet store.
In other stores and on other ocassions, it's restricted by the maximum amount of available items instead (which doesn't make sense as nobody ever wants to buy more than they can currently afford), e.g. in koth store.

Consequence:
It's good in some cases and bad in others.

Solution:
Unify all slider ranges to be restricted by the amount the player can actually exchange.

kind mason Nov 15, 2024, 9:39 PM

#

Observation
New Nexus system
Rules and guide not clear: thr guide states that to progress you do so methodically, capturing cities and linking territories. See pic 1. Explain then how an alliance is able to progress to nexus when their link is broken and their territories do not link.

Consequences
Alliances spend time trying to block the enemy to stop them progressing to no avail, nothing stops them

Suggestions
Fix the guide to make it clear or fix the event so that when an alliance linking route is broken they cannot progress further

States : Maybe all

void palm Nov 15, 2024, 11:22 PM

#

on behalf of a player

Observation:
Nexus first occupancy to be rewarded to entire factions

Consequence:
Some alliances are small and unable to enjoy the event due to time slots and power, giving players no interest in participating.

Suggested Solution:
Giving the entire faction a % of each first occupancy that isn't from their own alliance can encourage more alliances and players to help with their faction more, even by capturing lower level buildings.

State: All

stray sedge Nov 16, 2024, 9:46 AM

#

On behalf of Dying Birb

Observation:
 Azurtane Heist- attacking mutated Azurtane miners, game automatically zooms in
 
Consequences:
 I have to manually zoom out each time and it becomes frustrating as it happens every time I send troops to engage them. 

Suggested Solution:
This feature has not always been on, please revert it back to old when game did not zoom in. It makes gameplay more smooth and faster.

State: All

rigid flint Nov 16, 2024, 6:28 PM

#

Observation:
Unable to enter code given to/from returning player.

Consequences:
Put current players off from going out of their way to persuade ‘retired’ players to rejoin.

Suggested Solution:
Investigate and fix the current problem as soon as possible and if not done quickly compensate returning and inviting ‘Veterans’ accordingly.

shadow plinth Nov 16, 2024, 8:10 PM

#

Observation
I am so tired of collecting purple hero frags years into the game and can do nothing with them. Have 10s of thousands just sitting there. Geez, let us recycle this crap yeah?

Consequences
10s of thousands of useless purple hero frags collected

Suggested solution
Let us recycle useless purple hero frags

vital pagoda Nov 16, 2024, 10:23 PM

#

Observation:
During the Nexus event, players lose a lot of resources when attacked, which is unexpected and frustrating.

Consequences:

Players lose resources they saved for months in just one hour.
This makes the event less fun and causes some players to quit the game.
Instead of focusing on the battle, players worry about protecting their settlements.

Suggested Solution:
Stop resource losses during Nexus so players can focus on the battles without frustration or bring back old nexus.

States:
All

patent hinge Nov 17, 2024, 2:43 AM

#

On behalf of Barnowl2525

Observation:
The absence of the red dot in the Pass section of Pharaoh Fortune needs to be fixed.

Consequence:
Players are unable to see if they have any Rewards or Tasks completed in this area.

Rewards earned are not collected
Tasks for said Rewards are not marked as completed, therefore the above is again, true.

Suggested Soulution
Fix the "issue" by adding the red dot to the Pass section. As it is in most all events that have the Pass feature.

State
All States

patent hinge Nov 17, 2024, 3:08 AM

#

On behalf of BarnOwl2525 (& many other Players)

Observation
Alliance Throwdown Task font is TOO SMALL in some areas- the accounting of points for tasks that are currently in progress cannot be easily seen. This is especially difficult for phone users.

Consequence
Players are annoyed with the inability to easily see the numbers or writing within the task window. This has been asked for before, therefore Players are left believing that game developers genuinely do not care or listen to Players issues or concerns. Or they are just ignoring the simple asks from & by Players.

Suggested Solution
Increase the font size in Alliance Throwdown Tasks.

States
All States

twin iris Nov 17, 2024, 9:05 AM

#

Observation:
KOTH, Crown Conquest and Bet shops have materials (hero/chief gears, chief badges which are less relevant to old states).

Consequence:
There are very less relevant items to buy from.

Suggested solution:
Add materials which are more relevant, like FS/Behemoth/Aircrafts/Crystal.

shadow plinth Nov 17, 2024, 2:10 PM

#

Observation: the new like and dislike feature is being used incorrectly, with people creating many accounts to create a disproportionate amount of dislikes, harassing players comments in the game

Consequence: players feel anonymously targeted and bullied

Suggested Solution: make both likes and dislikes visible on text so people don't hide behind anonymity and target others

States: all

dusk jay Nov 17, 2024, 5:39 PM

#

Posting for player Zaza

Observation

Currently, the mechanic for switching between MIGO books in events such as Reservoir Raid is time consuming and overly tedious.

Consequence

Players are frustrated and disinterested in doing events when they must take a multitude of additional steps to complete tasks which utilize the game mechanics more fully.

Solution

Allow a quick access to the Survival Guide screen for faster exchanging of guide settings.
Optionally, also include a "don't remind me today" when being asked to confirm the biocaps expenditure for moving between Guide settings.

State

Any/all

echo flax Nov 17, 2024, 9:13 PM

#

Observation
Exploration Project is kinda difficult path for mid and low spenders

Consequence
There is no way to reset if we picked something in that we were not intented to. Also there is no balance, we are having a lot of gear but lack of machine oil

Suggested Solution
There would be resetting option same as talent path or migo book. And increasing the machince oil we receive from migo tasks

States
All States

keen crystal Nov 18, 2024, 6:15 AM

#

Observation
story mission

Consequence
the infinite clicking until lv 60

Suggested solution
i would like to see them make the story mission automatic and then it's either a matter of strength if you don't make it to 60.

All state

primal yacht Nov 18, 2024, 9:30 AM

#

Posted on behalf of Mahdi

Observation
Supply rush hub is located at random on map with no markings. 

Consequence
If the closest supply hub is past the crate distribution level, you have to manually locate the other farther hubs (which is very tedious).

Suggested solution:
Have the hubs marked on map or have the option to locate them all via the supply rush menu.

States:
All state

rich willow Nov 18, 2024, 11:51 AM

#

Observation:
Migo Seasonal badges, especially the ones that require players to accumulate certain number of points in migo phases, are extremely difficult to complete.

Consequence:
Many players come short of points and therefore cannot get the seasonal badges which results in those players missing out on badge rewards as well as overall point rewards like astro coins.

Suggested Solution:
Release completion coins for seasonal badges, similar to the ones players are currently using to complete migo tasks. Let players complete badge tasks using these coins. Allow these coins to roll over to next seasons so that f2p players would be able to save these to use in future. This would help all the player base in terms of benefitting from migo rewards to the fullest.

All states.

median path Nov 18, 2024, 2:08 PM

#

On Behalf of lil _ missy

Observation:
Nexus Battle times are not properly matching

Consequence:
Players are annoyed as they can not participate in the events well due to the time is being fixed by the game and mostly the alliance time of batrle areives at 14:00 UTC due to that most of the players are not ready to play due to there office return time or other activities time especially the rally leaders not available if aome condition occurs no alliance can play Nexus well. And even few players are sleeping during the events

Suggested Solution:

Time should not be selected by the devs it should be more between alliances selection
The more times should be added to the nexus battles.
-Rewards for nexus should be increased

States
All states.
3 🔼 2 🔽

median path Nov 18, 2024, 2:23 PM

#

Observation:
Updates during the Progressing events and Restart of the device continuously and also taking hours to restart

Consequence:
Players are annoyed as they can not participate in any game or event well. Due to sudden upgrades during the events are going on. Ultimately the game becomes still or restarts too much and upgrade also starts taking time during a progressing event.

Suggested Solution:

No Update should disturb the game play. The Upgradea ahould occur after the events
Updates should not be given during the Major events and major battles
Compensation should be given to the Players for such disturbance

States
All States

tall ledge Nov 18, 2024, 4:17 PM

#

Observation: Survival Royale Store has outdated items.

Consequences: Players have very limited choice in
Survival Royale Store, Players need more items which are relevant to state age and needs of players.
Current items are not fulfilling the needs of players.

Suggested solution: Add Gen 3 and above reforge essence , Gen 3 Design data, And increase Essence quantity, Add Gen 3 tempest arms chest as gen 1 TAs are outdated for most of the states.
If possible add some items for behemoths, aircraft and vehicles.

unkempt bear Nov 18, 2024, 4:29 PM

#

Observation: Most titles do not fit the letters into the frame. This looks like no one was motivated to do the job ALWAYS right. Some do fit like the "Golden War God"

Consequences: We to task to win a title that we think would look good to then just have letters glitching over the frame making it look stupid.

Suggested Solutions: Rework all titles to make letters fit into the borders. Or what would be even better make those title borders as something to be placed as background for our names. Would look way cooler and not block the view on parts of HQ skin

twin iris Nov 18, 2024, 5:09 PM

#

Observation:
Crystal Splinters have been removed from the Bargain Bash store, in this week's run.

Consequence:
There is no store which has Crystals in the quantity that Bargain Bash store carried until last week.

Observation:

We often have to assign and/or arrange our marches at certain events like KotH, showdown or SR and sometimes at events on general map where PvP is included. In areas where marches are assigned heroes lack the style displayed on them which makes it difficult to choose right heroes for each march at such events

Consequence:

This lack of style display is annoying and frustrating as we often have to look back to heroes section to check each hero we wanna include in particular march, if we don’t remember which hero has which style and if we deal with more than one march it’s time consuming to have to check each hero separately even a few times

State number:

699/All limitless

sick marsh Nov 19, 2024, 11:46 AM

#

Observation: It's really hard to get Design Data items for gen 3 Tempest Arms

Consequence: Players can't craft gen 3 TA without Design Data items

Suggested Solution: Add gen 3 Tempest arms Design Data items to:
Pearl store
Lucky slots store
Koth/ RR store
Store in the tempest arms building
Weekly store

State number: All

tired mason Nov 19, 2024, 11:54 AM

#

Posting on behalf of 149&1162.Sipri

Observation:
While upgrading your statues the “Apply this effect” toggle check, deactivates upon upgrade.

Consequence:
While using the effect that a statue gives, during upgrading, it will turn off the HQ effect given.

Solution
Allow for statue effects on HQ stay checked/toggled on during upgrades. Allow for it to stay on until player changes statue effect being used or player turns it off.

State
All.

twin iris Nov 19, 2024, 1:30 PM

#

Observation:
Players complain too much about Jungle Gems on this discord, without knowing and understanding the purpose of the event.

Consequence:
Unnecessary nitpicking creates fear of losing one of the nicest things in the game, in the minds of the players who enjoy it to the fullest, in its current form.

Suggested Solution:
Do not entertain ANY feedbacks about Jungle Gems.

sick marsh Nov 19, 2024, 3:38 PM

#

Observation: There is a big difference between the amount of chances to exchange MK1 and MK2 into companion parts for MK0 and MK3 being that you can get more items for the MK0

Consequence: It takes a long time to be able to upgrade the MK3 with the little amount of chances to exchange MK1 and MK2 items

Suggested Solution: Make the amounts of items you can get for the MK3 the same as for the MK0

State number: All

river mauve Nov 19, 2024, 5:52 PM

#

Observation: Using Behamut general particles.

Consequence: To use general particles together with missing particles and to have skin.

Suggested Solution:It is wrong to use general particles only for upgrading. After all, generic particles are expensive. We can't get the skin particles all the time. We should be able to convert generic particles and get the skins.

simple robin Nov 19, 2024, 6:48 PM

#

PurpleFlame Observation:
We have gen 20 and the game gives us in the alliance store frags for gen 1 heroes and Becca.

WhietFlame Consequences:
We could all benefit if we had items of our current gen of heroes instead. But we don't. The free daily Sarge frags don't really help us anywhere either.

PurpleFlame Suggested Solution:
Give us in alliance store,items based on each state's age and current gen of heroes.No one is focused on gen 1 in our 4,5 years old state.

WhietFlame State number:
182 & ALL

eager zephyr Nov 20, 2024, 8:21 AM

#

Observation:
 Backpack request. There is no easy way to immediately see how many of each resource and speed up we have. Of course we can calculate it or ballpark it, but this seems like such an easy fix.

Consequences:
It’s harder to plan out upgrades or decide what to buy in event stores if we can’t easily see how many of each resource or speed up we have.


Suggested Solution:
When you go to the resource tab in the backpack, it should clearly state how many of each resource is in there currently.

When we go to the speed up tab, it should state:

- Construction: 346 hours 15 minutes
- Healing: 1211 hours 2 minutes

And so forth.

zinc mauve Nov 20, 2024, 10:22 AM

#

Observation: 
When will the developer add more stamina??
The tasks are increasing, where you need to use stamina, the same Nexus, milking ram, send troops, a bunch of tasks for radars, a lot of infected, where to get stamine??? 

Consequence: 
Player need more stamina because there's a lot of task with stamina and player can't complete the task because lack of stamina

Suggested Solution: 
Add more stamina will be great for doing a lot of task using stamina

Player : 
ruslan_777

State number
All state```

tight plume Nov 20, 2024, 10:29 AM

#

OBSERVATION:
The new system mail update stating "Events stores for Reservoir Raid, State Warfare, and King of the Hill will be retired soon."

CONSEQUENCES:
Players are afraid of their current /unused Reservoir Coins, KotH Coins, KotH Tokens and SVS tokens to be removed or just being recycled. We understand that we need to consume them all before the scheduled retirement of stores but players are upset because we have been hoarding some tokens/coins to buy the rare items, hqs, marches, & frames that are only available in those stores.

SUGGESTED SOLUTIONS:
Convert the Reservoir Coins, KotH Coins, KotH Tokens and SVS tokens into new tokens for all-in one event store and do not recycle or remove them when the new store come. Also do not remove the hqs, frames, title badges, & march skins that are available in the current Crown Conquest(KotH store) instead make them still available in the new introduced store. If possible just mixed all the items in each stores into the new store and add new richer rewards(Formation System) rather than removing some items.

PLAYER: [ A R ! § ]

STATE NUMBER:
All States

Screenshot_20241120_181529_com.gbox.android.jpg

junior matrix Nov 20, 2024, 2:34 PM

#

Observation:
Level ONE fiends for the introduced fiend intel? 25 stamina for that? For real?

Consequence:
Disbelief.

Suggestion:
Make any manual fiend rally complete one fiend intel, like in that other new title that can't be named.

light knot Nov 20, 2024, 3:19 PM

#

OBSERVATION:
This has been mentioned before somewhere.
Bunker rewards are still pants, purple books and frags 🤷‍♂️
Stayed the the same for years and never changed.
Who benefits from these rewards?

CONSEQUENCE:
Non participation, no interest, no fights, just meh.

SUGGESTION:
Make rewards more relevant, bring the fun back into competing against other alliances, also gives lesser alliances a chance to actually earn better rewards.

Yes I know the bigger alliances will just swallow them up, but gives a chance through competitive play at least.
At least if anything just give better rewards 😊

inland idol Nov 20, 2024, 4:10 PM

#

Observation:
As mentioned above, later generation heroes now use capsules to advance instead of hero fragments. This has resulted in hero fragments already being of less value than before. They can now only be used for improvements to hero skills. With the more recent heroes, this now only lets you use general legendary fragments to do this, with no option to convert them. Many of the events such as throwdown, operations etc. do not award points for the use of general fragments. Events that do, such as power play, award less points for general fragments than hero specific ones.

Consequences:
Hero fragments, especially legendary general fragments, have become unusable for events. With no ability to gain points for them or convert them, people in older states are at a significant disadvantage.

Suggested Solution:
Either allow the conversion if general legendary hero fragments across all hero generations, current and future.
Or, make general legendary fragments count for points in events the same as the equivalent hero specific legendary fragments. (These should not be worth less points however, as this is a current issue with events such as power play).

State number:
852, all states

twin iris Nov 20, 2024, 5:26 PM

#

Observation:
Beyond the cloud event has unaspirational rewards, look quite out of reach. Compared to the Holloween event, with Pinballs, this looks totally out of reach for mid-spenders and nothing for F2Ps.
The Gold drop is very disappointing, it doesnt exist in low altitude levels, and has very bad drop-rate and quantity at higher altitudes.

Consequence:
Players will lose interest in the event or will be left heavily disappointed.

Suggested Solutions:

Increase the gold coin drop rate
Make milestone rewards more appealing, that old HQ skin after 3000 tile-hits doesnt look worth.
Store pricing has to be revisited, especially for items that can be gotten with Gold coins.

Screenshots:
Despite doing quite a decent tile-hits and being at moderate altitude, I cannot buy anything worthwhile.

stiff dust Nov 20, 2024, 6:40 PM

#

Observation:
 Dead or inactive alliances having closed doors and not allowing us to adjust state BP, by disbanding those alliances. 

Consequences:
State BP makes matching for events uneven, and vastly disadvantaged. 

Suggested Solution:
After 7 days of inactivity, should reset alliance to be open, so as to be able to make matching for events more fair.

sullen badge Nov 20, 2024, 8:26 PM

#

Observation:

The matchmaking system of the game is terrible, svs state 655 meets 30 (with the ranked alliance in the whole state with nearly 600b combat power, 655 top1 alliance is only over 300b), and now RR, 10m points meets 18m points, the strongest person on the 10m side only has nearly 800 morale and the highest BP is not more than 7b, the 18m side has up to 4 players with more than 1000 morale, the strongest person is nearly 1k8 morale and the highest BP is 20b

Consequence:

Players are disappointed because they are absolutely suppressed.

Suggested solution:

To Give better matchmaking

Player: Simonsos
Upvotes 103 & Downvotes 2

wise hollow Nov 20, 2024, 9:46 PM

#

Observation
Auction search is awkward

Consequence
Unable to find a specific skill. Difficult to filter out unnecessary items

Suggested solution
Add all possible stats to the auction search filters because so far they have not been updated since first gen

void palm Nov 20, 2024, 11:07 PM

#

On behalf of a player

Observation:
Beyond the Clouds: Random Surprise cards seem to be targeted to grant the worse reward.

Consequence:
Players aren't excited to receive these rewards with the feeling the worse option is given to them each time it shows up, giving false hope.

Suggested Solution:
Grant the option to give the players the choice to look at the odds of each of the three cards previewing what items are inside -- this will give more transparency

State: All

twin iris Nov 21, 2024, 7:04 AM

#

Observation:
Like every MIGO in the past, we have Level 9 mines problem once again.
Number of available Level 9 mines are not at all enough for active states.

Consequence:
This leads to rtotation and rationing and quotas and all sort of problems amongst players and state alliances, all of which could be simply avoiaded if there are more mines available.

Suggested Solution:

Double the available slots in the mine
Replace Level 1-3 Level 1 mines with Level 9 mines, noone mines from there after half the Migo is done.

fiery portal Nov 21, 2024, 8:59 AM

#

Observation:
General Resonated Hero Fragments are difficult to find and only available for p2p players.

Consequence:
F2p can't upgrade the older Resonated Heroes.

Suggested Solution:
Add more ways to get General Resonated Hero Fragments as f2p and in events. Examples : Alliance Store, Bargain Bash, Effortless Progress, Migo Shop, RR/KotH Shop, Lucky Coins, SotF-SvS Store (& Rewards).

State:
All

west widget Nov 21, 2024, 1:24 PM

#

Observation:
Old states need Merge they are struggling generating credits for state buffs.

Consequence:
They cannot keep up with state events and Gov credits.
Because they have lower activity its harder to keep up with events like SvS, SotF.
It results in more players leaving state to other states where they have enough people to get more incoming credits.

Suggested Solution:
Re-check on older states activity(not on state power)
Give them a second merge.

State number:
42 And states from 1 to the ones that need it.

manic glacier Nov 21, 2024, 5:40 PM

#

Observation:
Rita can be obtained by buying bundles and no obtainable for F2P

Consequences:
F2P players cant get Rita since her release and theres no way to get her without pay with real money

Suggested Solution:
Bring back Resonate Value Voucher and add Rita

State:
All

pale flax Nov 21, 2024, 6:31 PM

#

Observation:
Too Low Commander-Stamina Regeneration!
You gain 1/300 seconds and 3 x 80 Stamina. So if you time it perfect, you will get over a day 288 Stamina (1/300) + 240 Stamina (3x80) = 580.
You need most time ingame, to get all rewards:
3x infected fanatics (25 Stamina / 20 Stamina with Trevis) = 75 or 60
5x Dreadbeasts (25 Stamina / 20 Stamina with Trevis) = 125 or 100
3x12 Intel-Tasks ( 10 & 12 & 15 Stamina / 8 & 12 & 12 with Trevis) = 3x 100 - 150 or 80 - 120 = 300 - 450 or 240 - 360
5-10 Story Intel ( 10 & 12 Stamina / 8 & 12 Stamina with Trevis) = 50-120 or 40 - 100
5-10 Troop-Drill Tasks ( 5 stamina) = **25-50 **
6 - 9Specialtask for Monkey & Dino & Bird & Pets ( 10 & 10 / 8 & 10 with Travis) = 60-90 or 54-78
3x4 Help-Intel Task (5 Stamina) = 3x 20 = 60

If you dont your Trevis or dont have unlocked him and you get Task with low Stamina Cost: 75 + 125 + 300 + 50 + 25 + 60 +60 = 695 Stamina
If you dont your Trevis or dont have unlocked him and you get Task with high stamina Cost: 75 + 125 + 450 + 120 + 50 + 90 +60 = 970 Stamina
If you have Trevis and you get Task with low stamina Cost: 60+ 100 + 240 + 40 + 25 + 54 + 60 = 579 Stamina
If you have Trevis and you get Task with high stamina Cost: 60 + 100 + 360 + 100 + 50 + 78 + 60 = 808 Stamina

So to get to the Point: It is a sad misunderstanding!
You get 580 Stamina Maximum a Day and are not possible to do all Task as a not paying player. And that is just the basisgame!

Consequences:
The Consequence is, that you are forced to buy Stamina with Money. That drives away many players who try this game for fun and dont want to pay for it.
And as a experienced player it’s getting tiring to wait for stamina to regenerate.

Suggested Solution:
Increase stamina regeneration rate / more ways to get stamina / reduce rate of Stamina-Supplies from 8 hours (3 times a day) to 4 hours (6 times a day) / Incrase the Stamina you get from the Supplies or more Events

State:
All

wise hollow Nov 21, 2024, 7:20 PM

#

Observation:
Some players have an excess of parts for the Behemoth mk1 and mk2 skin.

Consequence:
Skin parts that cost a lot of money are just lying around idle. It is impossible to do anything with them.

Proposed solution:
Add the ability to recycle them in the same way as Pacific Rim guise parts

vital pagoda Nov 21, 2024, 11:47 PM

#

Observation:
The questions that appear when clicking on the personages on the settlement are outdated and no longer relevant.

Consequences:
This makes the feature feel disconnected.

Suggested Solution:
Update the questions to match the current progress of each state depending on it's age as well as the rewards provided from them, ensuring they stay relevant

States:
All

grizzled mantle Nov 22, 2024, 4:01 AM

#

Observation
Developers are using random numbers too much for progression.

Consequence
RNG for the occasional event is ok. Will i find the item thats useful, or the power up that helps in this event. Things that are temporary during that event, rng works. When you use it for progression it is terrible and nobody likes it.

You should not have situations in a game like this where 2 people could spend $50 to improve and one person hits the jackpot and never spends again while the other has to spend over and over to find the same result. Thats unfair, unfun and honestly very scummy. An actual casino is fairer than this.

Suggested solution
Control your greed a little. Come up with a more linear progression that helps everyone who puts money in. Not awful s--t where you have no idea if your spend will be useful or a total waste of time and cash.

true light Nov 22, 2024, 11:37 AM

#

#Observation

The new genetic recombination by Dr. Evil AKA Yamakazi is just unjustified , first there is no way to get yellow potions other than repeating basic skills and it gives maximum of two and so getting advanced abilities is extremely difficult and very expensive
Second if he can invent all this ? , why he didn’t find a cure so far?!!!

#Consequences
bigger gap even for spending players now , means more quitting

#Suggestions
1- Add Dr. Yamazaki trap where all players can repeatedly rally him and get yellow potions
2- Add him also as a fiend so those who miss trap can get a chance

State
Take your pick

median path Nov 22, 2024, 2:45 PM

#

Observation:
Fotress Fight Rewards are too outdated for Old State

Consequences:
Rediced fun Play activities due to unattractive rewards. increase in the no of active players, creat a fun in the game for every one. The betterment in the problem can help players to reinvolve in the events.

Suggested Solutions:

convert all rewards from facilities and bunkers into a box consisting of relocators, Renewable Hero Generations, Potions, War Buff, March Speeds, Speed Ups, Plasma and Biocaps. This Allows Players to Choose the rewards player needs himself.

State number:
All states
23🔼1🔽

#

Observations:

Request for Stamina Boost or Adjustment in State of Survival

Concequences:
Playwrs are annoyed as Stamina is too slow to recover. Increased stamina would likely result in:
Enhanced player satisfaction and engagement.
More dynamic gameplay, as players would be able to participate in more activities without prolonged waiting times.
Improved overall game progression and player retention.
We believe this adjustment could significantly improve the user experience in State of Survival.

Suggested Solutions:
-The stamina system should be renwed as in the game. Currently, players are facing significant downtime while waiting for stamina to regenerate, which negatively impacts their ability to participate in various activities, including combat, gathering resources, and completing missions. This issue is especially noticeable during long gameplay sessions, where players feel limited by stamina constraints

Increase in the base stamina capacity or the stamina regeneration rate. This would allow players to engage in more activities and reduce the frustration of waiting for stamina to refill, especially during peak gameplay hours.
A higher stamina cap or faster regeneration would provide a more enjoyable, fluid experience, encouraging players to engage more deeply with the game.
It would help improve player retention, as many users express dissatisfaction with the frequent need to wait for stamina to regenerate, limiting their overall gameplay.

States:
All States
21🔼1🔽

heady lantern Nov 22, 2024, 4:47 PM

#

Observation:
Re: The Last Ritual trap (alliance mode)/future collab event traps.

The normal influencer trap building is 2x2 squares in size. Why are the collab event trap buildings 3x3 in size?

Consequence:
This makes it super awkward to place! For example, usually I would demolish the normal trap +1 tower to fit this building, but the issue with this is that sometimes resource tiles/deployments/infected spawn in the empty spaces surrounding it and then that would make it even harder to place if they were obstructing.

Suggested solution:
Simple... just resize it to 2x2 squares!

State:
All.

modest dragon Nov 23, 2024, 5:57 AM

#

Observation:
Game is lagging and keeps crashing
Consequences:
It's frustrating, killing the joy of playing the game
Suggested solution:
Allow to stay in Lite Mode permanently.
Find other ways to make the game lagging less.

#

Observation:
Funplus account button is placed in a terrible place
Consequence:
It's difficult to use ingame chat
Suggested solution:
Move/remove that funplus account button.

sick marsh Nov 23, 2024, 8:40 AM

#

Posted for Quinn

Observation: Genetic recombination, MK3 behemoth and pets are increasing migration rating by alot

Consequence: Alot more players will be exceeding the invitation threshold for upcomming transfers due to all the new stuff that's been brought out

Suggested Solution: - Double the invitation threshold

Give states more special invites

State number: All

atomic mirage Nov 23, 2024, 10:53 AM

#

Posted for another player

Observation: Effortless progress only Monday until Friday during SOTF and Prep week while SOTF has 7 days.

Consequence: People are forced to upgrade during the week when they have discount for airplane / Chief gear / hero gear / etc... and can't make a decent amount of points on Saturday and Sunday to maintain the rank they currently hold

Suggested Solution: Make effortless progress event 7 days instead of 5

States : ALL

patent hinge Nov 23, 2024, 11:08 AM

#

On behalf of triton-dima

Observation
Players are using more and more stamina. Earning possibilities & chances for acquiring stamina has become less and less. Players are forced to wait an unreasonably long time for Stamina to replenish.

Consequence
F2P Players are leaving necessary tasks undone. Some Players are forced to use BioCaps to get the amount of Stamina they are lacking. It promotes another cause for Players dissatisfaction with/in the game.

Suggested Solution
While it is understood that it would be an impossibility to lower the cost tasks that require the use of stamina, if this is the case then-
**A.**decease the refresh rate for stamina replenishment.
**B.**There need to be additional sources for obtaining Stamina.

Add to all tasks in intel
Incorporate into rewards for killing infected & infected fiends
Many other areas in which stamina can be thrown into rewards

States
All States

hasty quiver Nov 23, 2024, 5:00 PM

#

Observation:
rally system is to simple , stats it take in consideration only from rally leaders and few from behemoth of joiners
Consequences:
if in an alliance is a super whale and spend few thousands $$ nobody have any chance against him no matter what
Suggest Solution:
Make that in a battle to take in consideration stats from rally leader and top 8 joiners given by heroes
for example: in a rally there's a rally leader with total stats of +200% attack and 8 joiners with heroes that give +100% attack and that means in that rally total sum of attack to be +1000% attack , this to be applied for attack, defence, lethality and health BlushFrog

States : everyone

narrow crescent Nov 23, 2024, 9:23 PM

#

Observation:
Provide a list of recipes used in the Candlelight Dinner/Chief Chef event.

Consequences:
Currently it is extremely difficult to know which recipes have been used (2 Ingredient/2 Seasoning, 33 Ingredient/12 Seasoning, etc). There is a 100 factorial combinations available. (158 digits long!)

Suggest Solution:
Provide a matrix listing which recipes and quality have been found and what that recipe was (eg. Steak(Perfect): 100/100, Salmon (Bad): 28/45)

States : everyone

violet narwhal Nov 23, 2024, 9:35 PM

#

Observation:
Stop with this RNG based feature development. The latest hero DNA feature is a good example. Another was the tempest arms.

Consequences:
1st, the feature is too over powered and increases the gap much wider. We are already getting zeroed by whales even if we have 20mil troop inside. Now, it's going to get much worse. 2nd, with randomizing the benefits, this goes into gambling area and not pure gaming area. More and more players are getting frustrated and leave the game. Can't you take a look at your ever reducing numbers and understand?

Solution:
Give us what we pay for instead of giving us a chance at winning something elusive. Stop randomization completely. Stop with money spinners every single week. Reduce the feature releases to once in 6 months or 3 months

wise hollow Nov 23, 2024, 9:57 PM

#

Observation:
The settlement has become so crowded with buildings that it sometimes takes a long time to find a specific one

Consequences:
Uncomfortable, unsightly, annoying. Sometimes there just isn't room.

Solution:
MIGO was added to the quick access this season. It was a great idea and would like to make it possible with the rest of the buildings. So that when added to quick access, they can be hidden

twilit jackal Nov 24, 2024, 7:04 AM

#

Observation:
There are no Alliance Gas Stations in the outer edges

Consequences:
Brings a halt to Alliance Research progress

Solution:
Allow the Gas Stations to spawn outside of the Central Green Space

split lotus Nov 24, 2024, 11:27 AM

#

Observation:
Reporting bugs is the worst feature ever. I have repeatdly pressed "%%" over a dozen times and no new menu shows up.

Consequence:
No bug report for you then

Suggested Solution:
Just make a system that actually works instead of causing people to lose their hair.

Player :
Kebobr

State number
All state

atomic mirage Nov 24, 2024, 2:53 PM

#

Observation:
The many now ‘ useless ‘ things we have gathered over the years of playing.
From hero frags to badges, chief gear, etc…
While we can recycle hero gear and tool boxes and mercenary influence and a some other things.
There are way more things we can’t do anything with.

Consequence: Many, if not all people who have been playing for years have gathered a lot of stuff, stuff that tot this day we still get through various events.
People feel discouraged to play events all together, from being barely active in them to not even coming online because the rewards are sitting pointless in the backpack anyway.

Suggested Solution:
Implement a trading system for all materials like you did with the resonate vouchers
For example :
If a epic hero is maxed let us trade the frags into legendary frags with a exchange rate of 50 to 1 or even 100 to 1
If a legendary is maxed let us trade those frags with an exchange rate of 20 to 1
Let us trade in badges and other maxed out materials for something we can actually use like weekly store coins so we can have at least a purpose to play all those event we are currently skipping now

State number : All states

wintry timber Nov 24, 2024, 4:39 PM

#

Observation:
infected fiend in intel radar. What is the point for it? it just cost more stamina which is hard to get all the time. it's written that you get better rewards but you don't get anything useful. total rubbish worse that from normal intel task

Consequences:
Less stamina, players need spend more resources to get stamina for other task in game.

Solution:
reduce the cost of this intel task or put better rewards for force task which cost 25 stamina per task. or just remove it. probably nobody really ask for this

stata number: probably all states where this intel task was implemented

sharp crown Nov 24, 2024, 6:32 PM

#

Observation:
Currently, the "Help me cut the price for a thank-you gift" messages flood the alliance chat when multiple members post their requests. This issue is similar to what we experienced with the rally announcements for the Fiend (big monster).

Consequences:
The excessive spam from 100 members placing 10 "cut price" requests each makes the alliance chat cluttered, making it difficult to focus on important messages or announcements.

Suggested Solution:
Implement a feature similar to the Fiend rally notices, where these "cut price" messages disappear after 2 minutes or are automatically moved to a less disruptive notification system. This would help keep the alliance chat clearer and more efficient for communication.

State:
930 - Bus

Personal Note:
Looks like Governor Nikki in State 930 is redefining 'friendly fire'—buffing allies with a side of chaos. Maybe it's all part of her master plan for "tough love" leadership training! 😄

marble flume Nov 24, 2024, 8:06 PM

#

Observation: 
[Crossover events are happening too often and are not relating to the theme of the game. Older players have heroes new players have no access too.]

Consequence: 
[Constant crossover events take extra time, money, and lately, have nothing to do with a zombie themed game. It is getting ridiculous. We like crossover events, but space them out more to make them special and something to get excited over. That is what a crossover event is supposed to do, get the players excited and back into playing the game.

You are destroying the purpose of a crossover and therefore ruining them for everyone.

Players can't get heroes from past crossover events.]

Possible Suggested Solutions: 
[● Stop the constant crossover events.
● Save your money to give us a really awesome crossover once every 6 months.
● Bring back relevant crossovers that deal with a zombie apocalypse, like Walking Dead. Give us all a chance to get Daryl or upgrade him.
● Bring back Resident Evil so we can finsh our heroes or obtain them. 
● Eventually states will merge, transfer events will happen and there will be players with huge advantages over those who didn't get the crossover heroes, bringing back Walking Dead or Resident Evil on a biannual rotation will help.
● Whatever you decide to do, just make it zombie themed, please, and only twice a year maximum.

State number
[All states]```

tidal wedge Nov 25, 2024, 12:28 AM

#

Observation:
Currently speeding up the marches becomes a necessary part of the game at almost every event

Consequence:
Sometimes for example rally leader can miss that he has to speed up the joiner which can't speed up himself and overall during RR or svs when people fight they have to speed up using bios which are needed for Ray's place so you don't have your heroes a rubbish

Suggested solution:
Add more resources to get march speed ups

State:
all states

frozen wind Nov 25, 2024, 12:59 AM

#

Observation:
Not getting orange vials after accepting or rejecting new skills during genetic recombination. The animation of orange vials shows up, but my amount doesn't increment.

Consequence:
I can't do advanced recombination because I'm not getting credited orange vials.

Suggested solution:
Provide orange vials after standard recombination attempts. Or, if I'm not supposed to be getting any vials, explain more properly in the instructions and don't display the animation.

bright hamlet Nov 25, 2024, 6:52 PM

#

Observation:
This game is getting far too complicated.

You’ve got nearly 100 heroes to choose from in the oldest states. Including resonate heroes. Actually, let’s just look at what you need to do to send a march to attack.

Pick your heroes, check if you want them resonated.
Pick your vehicles from 3 generations of vehicles.
Make sure your talents are war.
Buff if you want to buff.
Make sure your Migo books are set up properly.
Pick your pets and assign them to the heroes you’ve chosen.
Pick tempest from 3 generations of tempest and assign them to the heroes you’ve chosen.
Pick your behemoth companion.
Make sure you’ve done your genetic engineering on the hero you’ve chosen.
Make sure you’ve assigned the right items to the heroes. Literally like sunglasses and shoes.
Mega march if you are mega marching.
Maybe you want to save some troops with the medic skill.
Synergetic attack? Maybe.
Oh don’t forget your plane or carrier.
Choose a troop formation.
There’s much more you can do. It’s probably less complicated being in an actual war.

Consequences:
This game is just getting draining. There is far too much to do and too much to buy for so little benefit. I could spend £30k tomorrow and still get incinerated like paper.

Suggested Solutions:

Simplify things. Let us hide deals and offers we don’t need anymore. Let us close events on the event tab or minimise them so that we know we’ve finished them.

Let us hide heroes we don’t need.

Clear the clutter because the experience is a headache. It’s absolutely impossible to bring people back to the game after they quit because the game mutates nearly beyond recognition within a few months. Every single person who’s been interested in coming back that I’ve known has quit within weeks because they got overwhelmed.

Being overwhelmed by features and components is probably one of the biggest reasons people quit.

We have to log in every 6 hours to claim our jungle gems rewards so players aren’t even getting a full nights sleep. 😂

State number:

All states

undone lynx Nov 25, 2024, 11:25 PM

#

Observation:
The weekly ranking in the Hero Challenge event depends on who passes the highest level earlier on the Monday after the reset (since the maximum possible score for completing the level 7000, for example, is the same for everyone).

Consequence:
Many players consider this system unfair for several reasons:

the advantage in the Hero Challenge ranking depends on the time zone, but time-sensitive systems is unfair for certain timezone as reset is past midnight for certain countries (european timezones for example);
sometimes, issues appear in the event during the passage of the level that do not depend on the players (freezes, stuck monsters, and so on), so even players who started to complete the level on Monday after reset may miss a high rank.

Suggested Solution:
Change the Weekly ranking system in the Hero Challenge event. There are at least 2 ways to improve the system, which will allow players to complete levels at any time convenient for them:

The same rank and rewards for all who have completed the same level.
To the rank based on the score, also add a variable such as the time for which this score was scored (there is a similar system in the Labyrinth City event). Accordingly, if two players have the same score, the one who scored this score faster (in the majority who completed the level of 7000 faster) will have a higher rank.

grizzled mantle Nov 26, 2024, 9:23 AM

#

Observation
Level 6 fiends have been added to intel and the prizes for them are horrendous. Cheif XP and hero manuals? Have you lost it? This costs 25 stamina and for many requires help as they are too strong to solo

Consequence
Honestly why should anyone do this? Its hard to complete. It costs a lot and it provides nothing beyond a regular fiend rally. About the only bonus is if you join someone elses lvl6 it seems to count. It doesn't however make the intel itself worth it. Other intel grants actual extras even if they're not great. This grants the equivalent of nothing

Suggested solution
Change out the cheif XP and combat manuals for 1-2 potions and additional plasma chests. A normal infected is 1-2 chests for 10 stamina, this should be 4-5 chests as we're using 2.5x more stamina for them. Intel should be worth doing, not just exist

white lark Nov 26, 2024, 12:05 PM

#

Observation:
Deployment raids are part of the daily mission. Power doesnt matter and you cant defend them.

Consequences:
Player lose their rewards bcs everyone can simple beat them and steal the crates.

Suggested Solution:
Give players a way to protect their deploys from raids

rich kelp Nov 26, 2024, 12:50 PM

#

Observation:

There are way too many events in the game and way too many all happening at the same time.

Consequences:

Players lose track of what events are on, they lose track of which events they need to do, they have to plan out large chunks of the day to just play them.

Playing this "game" is it's own job.

Suggested Solution:

Limit how many event can be held at once per week / day. No one wants to stay up late and plan their lives around this.

Especially when most of the events aren't worth the effort put into them and you refuse to listen to feedback with making rewards worth our time.

stray island Nov 26, 2024, 4:31 PM

#

Observation: ran into a glitch recently. I liked it. Can we have the ability to change the light in our settlement permanently? I liked the glitch because it darkened my settlement and made it easier on my eyes.
Picture for reference on what I'm talking about

thick arrow Nov 26, 2024, 5:41 PM

#

Observation: Gold special pets, such as grey wolf, can be purchased in events, such as beyond the clouds. But capsules to update these pets cannot be bought.

Consequence: players spend a significant amount of rewards on purchasing the gold pet and then cannot update it, so it is useless.

Solution: Add grey wolf and sand cat capsules to events for purchase. So f2p players can also obtain them.

State: all

thick arrow Nov 26, 2024, 7:24 PM

#

Observation: Some players have several purple pets, some have none. This is solely based on luck.

Consequence: F2p players have no way to obtain purple pets but by luck. Some players still have not all purple pets at least once, while others have several already.

Solution: Guarantee a purple pet after some number of tries, similar to the guaranteed vehicle drop.

States: all

wise hollow Nov 26, 2024, 9:14 PM

#

Observation:

In the fishing event, when players receive bonuses, they are immediately activated

Consequences:

This is very often inconvenient. Many people would like to apply the bonuses at another time when they are ready.

Suggested Solution:

Make it possible to use bonuses when the player needs them

rigid flint Nov 26, 2024, 11:17 PM

#

Observation:
We were unable to Open Lara Trap.
Consequences:
Whole alliance has missed the event and the rewards it gives including vital materials for other events.
Suggested solution:
Fix the mechanics of the Game and full test all aspects after rolling out adhoc patches which seem to have broken events that were working.

Alliance FTA
State 276

#

echo flax Nov 27, 2024, 6:12 AM

#

Observation:
Fishing event idle rewards are bugged same as the last time eventhough we reported here last month with 1305 sum votes.

Consequences:
Seems like nobody is taking action about our reports here.

Suggested solution:
Fix the bug as referred in top 10 tickets of October

States: All states

#1292511197450731624 message

unkempt bear Nov 27, 2024, 7:55 AM

#

Observation: Displayed march time for rally is STILL bugged. On CC it says 42 seconds but march starts with 52 seconds. Other person got shown 55 seconds then marching 48 seconds. None changed any talents after launch. This seems to happen EVERYWHERE. It makes double rally a pain.

Consequences: More and more frustration as people try to time their stuff but always have to send one test to see the true time. This is broken for probably a full year or even longer now.

Suggested Solution: Finally fix the displayed march time to be the truth You seem to have forgotten to add all march speed modifiers for the display calculation. As long no talents get changed while rally gathers the time should be shown correctly. Bring back a little bit of strategic gameplay please.

stiff dust Nov 27, 2024, 12:52 PM

#

Observation:
 Getting only bios for the idle rewards in the Fishing Challenge event. 

Consequences:
People can’t catch fish without spending. This makes it impossible for f2p and low spenders to get any rewards for the event. 

Suggested Solution:
Fix the idle rewards to give bait, so it makes it fun for all, and players can get the rewards.

eager bluff Nov 27, 2024, 1:22 PM

#

Observation:
 Conversations getting red dots after sending an alliance message, when there is non unread messages, just the message you just sent.

Consequences:
You can lose a lot of time several times a day If you are a leadership member when sending these alliance messages. Making it SO ANNOYING. 

Suggested Solution:
2 POSSIBLE solutions, either fix this bug, or give as a mark as read all conversations button.

States: ALL STATES

tall ledge Nov 27, 2024, 3:11 PM

#

Observation: Tempest Arms Skills are RNG and over alot of forges and reforges, relevant skills can't be obtained.

Consequences: Tempest Arms are a vital part of the game and affect battles immensely. Players do not get much reforge essence and essence. Getting irrelevant TA skill on a good unit of TA is a waste of time and affect players badly to not have desired skill on tempest arms.

Solution: Let players transfer Tempest Arms Skills to another unit of Tempest Arms.TA Skill transfer will make players able to fight with correct tactics. it will help players and make game and battles more enjoyable and Worthy of the time of players.

simple robin Nov 27, 2024, 5:48 PM

#

WhietFlame Observation:
The skin store keeps getting refreshed monthly with skins that we would get 2-3+ years ago

PurpleFlame Consequences:
This feature had so much potential,but instead we get old skins only . This doesn't help not only the p2w players,but also the f2p .

WhietFlame Suggested Solution:

Please add more hq skins sets in skin store (newer as well)
Add/ Bring back the tickets for hero statues

PurpleFlame State Number:
182 & ALL

Screenshot_2024-11-27-19-39-32-305_com.kingsgroup.sos.jpg

sullen badge Nov 28, 2024, 8:49 AM

#

Observation:
By removing alot of possibilities to gain seasonal stage points it's now impossible to get all those to max out during season. It doesn't matter how much people spend it's just not possible for every whale/f2p to be in top 10 with every SOTH/SVS.

Consequences:
Players are frustrated with this change.

Suggested Solutions:

To give more possibilities to get seasonal badges for Migo
To lower the requirements for players to reach the target

states: all

** Upvote 72 & Downvote 1 **
Player: mekki9597

median path Nov 28, 2024, 12:42 PM

#

On Behalf of BadTamper

Observation:

HQ SETS COLLECTION dont make any sense due to same HQ skins with Diffence in Set quality like premium and standard etc

Concequences:

Players are annoyed the most due to a set consist of hq frame mars decoration I think that's fine but. a standard skin premium skin / exquisite precious priceless valuable. with some even 2/3 HQ now I have the same HQ with a set of ocean's grasp premium but from the standard set I have to have the same HQ only standard for complete

Suggested Solutions:

I think that's nonsense and I would like that to change so that the premium is also included for the standard Set for me in my eyes it is just a money grab. with all the HQ and the same 2 or 3 times one moves and the other doesn't

States:
All States
6 🔼 1 🔽

bold dune Nov 29, 2024, 11:29 AM

#

Observation:
Most collections need sentinals upgraded to upgrade the set fully. Few f2p get sentinals, and even if you do have them, there is no way to upgrade them.

Consequences
It is impossible to complete and upgrade collection sets.

Suggested Solution
Add sentinals to the skin store, and add crates for them to the pearl store - for a REASONABLE cost. Something stupid like 20k skin tickets or 5k pearls is not reasonable, make it something we can achieve.

State;
All

rich willow Nov 29, 2024, 12:13 PM

#

OBSERVATION:

Newly added Genetic recombination feature increases the power of heroes tremendously and affects the outcome of the battles. However, materials are difficult to obtain and the skills are random.

CONSEQUENCE:

Due to the nature of the new feature, having a skill and high statistics through this feature benefits the players and affects the pvp battles. However skills are randomly obtained, therefore players need to spend a sizeable amount of materials before getting a beneficial skill.

Players only get a small amount of materials through their daily activities, for basic reconbinations. Also, the materials needed for advanced recombination can only be obtained through bundles.

All of the aforementioned issues result in a considerable number of players not to benefit from the new feature, increase the power gap between spending and non-spending players and overall negatively impact the gaming experience of the players.

SUGGESTED SOLUTION:

Increase the number of materials obtained from deployment tasks.
Add both basic and advanced recombination materials to daily tasks, infected fiends, infected and other daily activities that can be completed by the whole player base.
Add options that would enable players to pick their desired skills and thus reduce the cost of materials.

STATES:
All states.

strong python Nov 29, 2024, 8:54 PM

#

Observation:
Desert survival event in random team is impossible too play. Time spent for a matching is more than 5 minutes and then again nothing.

Consequences
I know no one who can get actual results playing it if its not a premade team. Rewards cant be obtained even for us who like POW like events

Suggested Solution
Fix the random matching?

State;
All

rain coral Nov 30, 2024, 7:58 AM

#

Observation:
Bounty blast, and now this new event called Beyond the clouds are leaving lots of low spenders and free to play players with extra event currency that couldn't be exchanged for anything usefull.

Consequences
Players are aware that these events are made for big spenders, but still they last for 5 days or more and are annoying with popups like Bounty blast, so they feel frustrated not being able to use their currency.

Suggested Solution
Make currency for these events transferable or add more pearl exchange for currency of these two events.

State;
All

#

Observation:
Fishing challenge event needs revision. Having 30000 Abyssal Clams near the end of event and not having anything to buy in this store is kinda pointless.

Consequences
Players are burdened with having to click extra things in this already time consuming game. And they get almost anything. The event whatsoever looks very poor desinged.

Suggested Solution
Rework this event, add collections for fish and abillity to get points from catching rare ones like we had at launching. Add more stuff to Idle rewards store that can be bought with Abyssal Clams, increase baits and/or add more buffs because current ones are useless.

State;
All

twin iris Nov 30, 2024, 10:22 AM

#

Observation:
Operation Festival Secret task top-10 rewards are out of reach for players from South Asia, MENA and Europe.
The top10 prizes are snagged up by players from other regions very quickly after reset because players from 3 regions mentioned would be asleep.

Consequence:
Top-10 rewards provide sentinel frags, which are expensive to get. It feels unfair that 3 regions have no shot getting the rewards.

Suggested Solution:
In stead of giving rewards to early birds for top10 task completors, do a lucky draw amongst that particular day's task completers.

bright hamlet Nov 30, 2024, 12:57 PM

#

Observation:
RR matchmaking needs revisited. Alliances in our range with super maxed whales are managing to match with legion 2’s with no whales at all who aren’t even 10% of that whales power. RR is one of the best events in the game and it’s disappointing when you’re matched like this.

Consequence:
The super maxed player just burns everything in the first 5 minutes and the alliance can’t continue. Events like this just cause people to quit.

Suggested Solution: fix the RR matchmaking so that various aspects of a players power are taken into consideration when matching in RR and not just a blanket score.

stuck tangle Nov 30, 2024, 8:22 PM

#

Observation:
When the fishing game is brought back, reset the shop and rewards.

Consequence:
With alot of the rewards (lures and buffs) gone from shop and many getting just bios (we are not complaining) less interest is generated from an otherwise great and fun mini game.

Suggested solution:
Reset everything and it will generate way more play and pay for devs it helps all f2p to spenders and helps everyone to increase their power and ability in game.

oak knot Nov 30, 2024, 11:37 PM

#

Observation: players are cheating. Whales are masking their strength by removing heroes to match with weaker players.

Solution:
Either make heroes mandatory or give the ability to permanently skip certain players
I say permanently skip, because I've matched this person SEVERAL times,

Consequences:
Players will quit playing arenss or continue losing. There needs to be a way to skip these players

manic glacier Dec 1, 2024, 12:11 AM

#

Observation:
Event Billboard button is misleading (check video)

Consequence:
It shows unnecessary event (Team-up Bundle, Dig'Em Up, or any garbage events) for F2P and force to click other events when it shows useless event

Suggested Solution
When tap Event Billboard should be in Bounty Blast or Troop Drill like example, not Team-Up Bundle, Dig'Em Up or any paywall stuff events

State:
All

scarlet osprey Dec 1, 2024, 12:20 AM

#

Observation: fishing event store closed at soon as the event ended.

Consequence: players were able to use fishing bait, and therefore obtain sea shells (the event’s store currency) until 23:59:59 UTC on November 30th, however the store became unavailable at 00:00 UTC on December 1st, leaving players without the opportunity to spend the shells they could have obtained less than a second before.

Suggested Solution: reopen the event store for at least 24hrs, and make it a standard across events to keep stores open for no less than 24hrs after the phase during which players can obtain event currency has finished.

State: all.

thick arrow Dec 1, 2024, 12:48 AM

#

Observation:
Random pet crate gathered through intel is very unfair. Many in my alliance have several purple pets. Yet, I still don't have a purple falcon and only 4 purple pets total. And now pet intel seems to have stopped completely.

Consequence: This makes the game very unequal based on luck.

Solution: Every so many crates guarantee a purple pet. Let players choose which purple pets they want.

state: all

clear harbor Dec 1, 2024, 1:18 AM

#

**Observation: **

**Team up bundle **– is exactly as described a bundle. It is NOT an event. There is no game play. Its just a bundle display. Bundles belong with bundles. This bundle has been reported every single time it has surfaced since 2001. **The #of purchasers figure has been proven repeatedly as false advertising. **
Its one thing as a developer to make a mistake here and there – but reading all the posts here you continue to purposely do things when the community has called out how they are being deceived it really reflects developer behavior for a buck. For this one particular, stop it with the Social dark patterns trying to make us believe already a crazy number of packs have been purchase in a state that is nearly all still sleeping

Consequence: You have lost most of the player communities trust in everything you present to them. You now have a base that has to figure out how the latest thing is a scam or how they are being ripped off. That’s not a healthy game. Flooding them with packs/events makes it harder to get through but doesn’t hide it

Suggested Solution: Remove packs with no REAL game play out of events menu. Stop deceiving the player community. Start listening.

violet narwhal Dec 1, 2024, 1:23 AM

#

Observation:
KOTH and RR are part of Migo but only a maximum of 60 players can participate. This causes conflicts within active alliances where everyone trying to get in but we have to leave 40 people out every week.

Consequences:
Causes disappointment and dissatisfaction and conflicts within the alliance members. Moving to other alliances is not good due to nature of how overall state activity is.

Solution:
Remove the events with limited participation from Migo. Nexus/Trap are events where everyone from the alliance can participate and so adding them to Migo makes sense. Remove RR/KOTH from migo requirements.

polar plover Dec 1, 2024, 2:20 AM

#

``OBSERVATION:
many events stores end the same time as the event.

CONSEQUENCE:
players can earn currency from the event but are unable to spend the earned currency for shop rewards. This discourages players from participating in the event and reduces spending. (doesn't sos want my money 🤷

SOLUTION:
all events that provide a specific "shop" such as lucky slots and "fishing" event
As well as other "linked" events like the seasoning event with lights and colors, and many many more. NEED TO HAVE 1 EXTRA DAY TO USE THE MATERIALS

BOUNTY BLAST (already has this, 5 days of using bullets to earn currency, 6 days to spend earned currency for shop rewards)
OPERATIONS FESTIVAL (it has this for spending the crimson gems)
ALL EVENTS SHOULD HAVE THIS EXTRA DAY OF SPENDING CURRENCY``

shadow plinth Dec 1, 2024, 5:13 AM

#

On behalf of All Japanese players

Observation
For a significant number of players, the cards used to charge at FUNPLUS ZONE official recharge centers and Apple devices have been compromised.

Consequences
The information provided is as follows

Unauthorized use of dollar-denominated payments from overseas continues

(Even after card payments were suspended at the discretion of the card company, there were multiple signs of fraudulent use)

Amounts vary from a few dollars to $2,000
Fraudulent card usage has been concentrated for a week since November 13th, and a large number of fraudulent card usages are still continuing.
In almost all cases of fraudulent use, payment is completed by entering the CVS code once.

From the above, it is clear that this is an information leak at FUNPLUS and a security incident.

There is no mention of this on this server, but there are concerns that damage will occur global wide in the future.

Suggested Solution

The management and development side should disseminate current information as soon as possible, and the CS should respond to inquiries with a sincere attitude rather than a standard written response.
Immediately after implementing FUNPLUS ZONE, the game asked for email addresses even though the FP account or third-party account was already bound.
Regarding this issue, the VIP counter is trying to obtain card information. There is also evidence of this.
This shows a lack of literacy in hedging the risk of cyberattacks and protecting personal information, and we firmly object to this. Last time, we provided feedback to encourage a change in mindset, but there has been no improvement at all, and there is no sense of crisis. Opinions on this matter and suggestions for improvement should be presented.
Since a serious and large-scale fraudulent act has been discovered, we request that the personal information recorded in FUNPLUS ZONE be completely deleted and permanently closed.
Also, because actual damage is occurring. In accordance with Article 16 of Terms of Use, cashback should be provided to victims.

twin iris Dec 1, 2024, 8:05 AM

#

Observation:
Silver coin store of Bounty Blast has unnecessary math needed for players, because of daily refresh.

Because number of (pearl and Gold coin) purchases are limited every day, Player has to plan several days ahead before settlement
There is an added ambiguity about how many Gold or Silver coin player will have at the end of event, in case player is charting on leaderboards
(from screenshot) I want to convert all my Silver coins to pearls, and I dont completely understand if I am going to have enough days or not.

Consequence:

It makes brain hurt for no reason.
It makes player confused whether they will able to acquire an item from Gold coin store or not (if they are converting silver coins.

Suggested Solution:

Remove the daily refresh from Silver coin store
Allow players to exchange more sets of items (like 20x 1000 pearls) at once and not just 1.

rain coral Dec 1, 2024, 11:26 AM

#

Observation:
Doomsday express feature is broken since launch, rewards are low and whole feature is just a waste of time.

Consequences
Players are frustrated by having to locate enemy trucks, because when they click on it, it ports them to a random area in some irrelevant state. after 2 or 3 clicks, they can finally locate desired truck. This issue is persisting since the launch of this event and still not being fixed. Rewards are low, so having to go through all this torment is very annoying for most players.

Observation:

Every SvS prep and SotF Ray’s Place comes on Tuesday and lasts til Thursday. We get 150 available spins per day from which for the first day 120 provide extra crates with potions and capsules of heroes from current gen. Yet the other 2 days only provide significant materials for heroes from previous gens

Consequence:

Between others the intention to spin the ray’s wheel is to get necessary materials from there for current gen heroes, practically only crates for spins at the upper right corner provide significant materials for such heroes as from the wheel itself we hardly get any no matter the number of spins and mainly get the crate with materials of heroes from previous gens
Players who try to use extra 30 daily spins that count outside of the spin crates don’t get anything major within the event for current gen heroes they wish to work on as 120 spins is max. Despite daily available spins being refreshed each day players don’t get enough materials for current gens heroes outside the first day, progress of crates to 120 spins stays the same for 2nd and 3rd day. The left 330 spins (30 from first day and 150 per day from other 2 days) only make sense for heroes from previous gens as for all those daily spins at the wheel we keep getting their crates from it in pretty fair numbers

State number:

699/All

twin iris Dec 3, 2024, 1:03 PM

#

Observation:
Heroes deployed in KOTH marches, cannot be removed from their exsiting resonance.

Consequence:

This creates bad friction in the user experience that players have to go back and remove the marches from the KOTH before changing resonances.
Since KOTH happens right after SVS, when player does these changes very frequently, it creates unnecessary overhead
Many times after removing heroes from KOTH, they forget to update marches.

Suggested Solution:

Remove this dependency,

late sequoia Dec 3, 2024, 1:22 PM

#

Observation:
Libra statue permit in jungle gems bonus level after lvl 10. It's kinda outdated. I guess most people are trying to keep up to date with new statues. And we had enough libra permits from previous events

Consequence:
Another item that will be lying in our bags without opportunity to recycle.
And personally I am frustrated since I wanted to work on new statue not Libra. I guess previous permits in bonus levels were linked to actual statues.

Suggested Solution:
Please compensate since I don't think you will have any other option to correct this.

late sequoia Dec 3, 2024, 4:53 PM

#

Observation:
Another question is why on earth do we need apex and arena icons? Especially when it’s in settlement stage (which is useless as well. There is no shop or smth). Screen is already overloaded.

Consequence:
I don’t see settlement or surrounding. Only icons. Even if events are inactive.

Suggested Solution:
Please remove apex and arena icons. At least when it’s in useless settlement stage.

Thank you

spare ore Dec 3, 2024, 7:58 PM

#

Observation:
Nexus time slots are terrible!

Consequences:
Yes, 14 UTC was a really bad time for Nexus cause it's crossing with bunkers fights, but devs pushed it to 13 UTC and the next time slot is 18 UTC! This is ridiculous. Asian players can play only in a one time slot 13 UTC, and there is no other option for them. Setting up event times in international alliances is impossible. The gap between 13 UTC and 18 UTC is 5 hours, while between 18 UTC and 21 UTC (the last time slot) is only 3 hours. Also we can't choose a time slot with the highest priority like in RR. Nexus doesn't have any fair matching in alliance power and there are many alliances from all states which are automatically registering for event, so why can't devs at least make time slots better?

Suggested Solution:

add extra time slot 16 UTC (like in KoTH). so we will have 13 UTC, 16 UTC, 18 UTC, 21 UTC as time slots
keep the ability to select only 2(!!!!) time slots
create an option to choose the first and second priority time slots

desert horizon Dec 3, 2024, 8:31 PM

#

Observation: Policemen Frenzy is too easy. You only have to wait 1 or 2 hours each day for a team mate with the right sentinel to start a raid on the corrupted policemen with full rewards. Too few parallel events are happening which hide the alliance chat.

Consequence: People's annoyance level decreases.

Suggested solution: Add more events that last several hours non-stop. This solution has multiple benefits: The sentinel owners get annoyed more about the longer non-stop events , and the non-sentinel owners get annoyed more about no sentinel owner can open a policement rallye. It would be a win-win.

primal yacht Dec 3, 2024, 9:02 PM

#

Posted on behalf of beerus3137

Observation: 
Not possible to dispatch a proper march of a gorilla formation when you are new and don't have enough troops.

Consequence:
You are forced to send a 33/33/33 formation as the gorilla will not join a t10 inf with t9 rider+hunter, therefore the march is significantly weaker.

Suggested solution:
Remove march setup requirement or allow dispatching with lower tier troops as well

white lark Dec 3, 2024, 9:22 PM

#

reposted for nikakiri_odin_luzi

Observation:
We get new events week by week. But at the same time, we got fewer merges. In the year 2024 we February, April, July, and October merges. And my state wasn't in them!

Consequences:
More and more players left the game already and those that are still playing, play a farm-a-like game. That's sad. I am not playing active because for us is nothing left to play active.

Solution:
Give us more merges

State:
1255

2🔼 1 🔽

oak nymph Dec 4, 2024, 6:06 AM

#

Observation:
FP should really take the time and have feature/event updates be optimized and synchronized with existing game tools. Every alliance related events, ie. changes in members event registrations, time selection modification and any other alliance activities that impacts an alliance should show up in the alliance logs with details, like NEXUS registration.

Consequences:
Unknown changes lead to difficult control of events in the alliance and any system glitches are hard to find and report.

Solution:
Update and optimize tools in the game like alliance logs to show changes, with details.
Added for clarity:
Allow r4 and r5 to view alliance event registrations in detail (Nexus, RR, RL, KOTH, auto opening Trap and Horde and any similar events that will require for alliance leaders to pick a time slot on behalf of the alliance). The logs should contain these:
► the picked time slots
► when was the registration done in UTC game time
► who did the registration
► if the registration has been modified later, all the modifications should contain the same details along with the time of the modification

State:
Any and All

reef drift Dec 4, 2024, 10:21 AM

#

Observation:

Players who achieve competitive rankings (e.g., within the top 20) are still being downgraded in their rewards if they do not meet extremely high point thresholds. e.g. Bullet event and various other cross-state events.
The current system disproportionately rewards heavy spending or exhaustive effort, discouraging casual or strategic players.
Rankings alone no longer guarantee appropriate rewards, leading to frustration among participants who still secure good ranks but fail the point criteria.

Consequences:

Demotivation: Players feel discouraged as their rank achievements are undervalued due to unmet point thresholds.
Reduced Participation: Many players might stop attempting these events altogether, perceiving the effort and cost as unjustified.
Player Burnout: The system pressures players to either spend more or exhaust resources, leading to potential disengagement from the game.
Decreased Competitiveness: Lower participation will affect the competitive spirit and overall event engagement.

Solution:

Balance Thresholds with Rewards: Adjust point thresholds to align more closely with realistic player performance at each rank. For instance:
Top 10 players should have a reasonable threshold that reflects rank effort rather than excessive point inflation.
Tiered Reward Scaling: Allow partial rewards based on rank even if a player falls slightly short of the threshold.
Incentivize Participation: Introduce secondary rewards for players who actively participate, regardless of their rank or points.
Transparent Progress Indicators: Provide clearer progress bars or predictions so players know how much effort is required to meet thresholds without overspending.

State:
All - i guess.

steady heart Dec 4, 2024, 4:45 PM

#

Observations
————————————————————————
• The upcoming Honor Store is effectively more expensive and provides less value to the player.
————————————————————————
• In total and at the given conversion rates, of the 62 “old store” resources, approximately:

03.32% (02 out of 62) are discontinued

54.84% (34 out of 62) are more expensive

40.32% (25 out of 62) are the same cost

01.61% (01 out of 62) are less expensive.
————————————————————————
Consequences
————————————————————————
• Looking at the Discontinued resources >

Completion Potions (Adv.) - these are crucial to routine player growth / engagement. For instance, their reduced accessibility will impact ones’ ability to comfortably engage with the new Genetic Recombination feature.

• Looking at the More Expensive resources >

Behemoth Material, Vehicle Parts, Completion Capsules, Crystal Splinters, and Plasma (to name a few important ones) - these all are crucial to player growth and ones’ ability contribute as either rally leader or joiner. For instance, with an increasing panel of Behemoth add-ons (Mk III / companions), this reduced accessibility will make it much harder for one to keep up at a fair pace.

• Looking at the Same Cost resources >

Legendary Hero Fragments, Chief Gear / Badges, some Speedups - while nice, these resources are less conducive to player growth when compared to the aforementioned few.

• Looking at the Less Expensive resources >

5 min speedups - while nice, it has zero net benefit on impactful player growth.
————————————————————————
Solutions
————————————————————————
• Either adjust the conversion rates and or reduce the store costs such that all pre-existing store items can be #1 acquired (not discontinued) and #2 acquired at the same and or lower per unit cost. Alternatively, providing some info on the updated Honor Coin yields from different events would also be helpful in determining if these increased costs can be offset.

• All things considered and as a rule of thumb, it is probably a good idea to not increase the cost of more than half of the resources (let alone the most important ones) within a new store that is being conveyed as an improvement. ProTip - the numbers reveal all and show otherwise here.
————————————————————————
States - All States
————————————————————————

Screenshot_2024-12-04_at_10.59.01_AM.png

Screenshot_2024-12-04_at_10.59.14_AM.png

Screenshot_2024-12-04_at_10.59.28_AM.png

wise hollow Dec 4, 2024, 7:44 PM

#

Observation:
During attacks, when the player enters a settlement, he encounters Becca.

Consequence:
The dialog gets in the way, wastes time, and is annoying. Players lose seconds that can be critical in battles. Players get a negative experience. Sometimes you just can't miss them

Suggested Solution:
Make it possible to completely disable hero dialogs in game settings.

tall ledge Dec 4, 2024, 8:02 PM

#

Observation: Chat box in game for f2p players have no effects which makes chat dull and dry

Consequences: when chat has no rich effects, players do not talk much in AC or SC, WC, which results in dead chat and players lose interest in game slowly. Chat is what keeping game alive.

Suggestion: introduce Pink chat box for players which can be obtained via free Events like RR, KotH.

State: all

primal yacht Dec 4, 2024, 9:33 PM

#

Posted on behalf of nat6393

Observation:
Rewards are about 30% more expensive, the rewards that are available in the current store for SvS, KOTH and RR, will now be locked behind 12 wins in KOTH ( minimum 24 weeks if you are lucky ). If previously even after a loss you would still be able to collect coins, now it is locked behind a win counter.

Consequences:
Getting the new awesome skins will be near impossible for a low spending alliance unless they match even weaker opponents.

Suggested solution: 
Remove the limit of 12 wins in KOTH and make store rewards available for all.

States:
All

vital latch Dec 5, 2024, 7:19 AM

#

Uncluttered the play screen, to much rubbish.

wintry timber Dec 5, 2024, 8:08 AM

#

Observation: What was the reason to reduce change to get plasma from purification center. before last update the was always a change to get normal plasma in exchange for goods. not from 5 changes I got plasma only from 2 changes. what is the reason for it? where f2p player getting to strong? 🤣

Consequence: less plasma

Solution: just roll back the change or fix the issue.

State: 1, 242

eager bluff Dec 5, 2024, 9:25 AM

#

Observation: Dessert survival is not played by ANYONE, I haven't played it more than 3 or 4 games in like what? 10 to 12 iterations? Queue time being like 5 min or more, it's not okay, and SOS should check why is that. Just don't add random and useless game modes when pow works easily 10 times better. And many players are even waiting for the event to come and play with other friends together...

Solution: listen to your player base

States: all

If you see that 1 game mode it's

simple robin Dec 5, 2024, 6:27 PM

#

Submitted for yan24_5

PurpleFlame Observation:
A lot of skins are not available anymore during the events via the skin crates

WhietFlame Consequences:
The players don't have any way to complete their collection set. Especially the newer states are even more affected since they never had those events or a chance to get the skins.

PurpleFlame Suggested Solution:
Please give us more ways to get the skins by adding more skins in the crates or add them in skin store.

WhietFlame State number:
ALL

twin iris Dec 5, 2024, 8:16 PM

#

Observation:
KOTH and RR registrations need some serious reconsiderations,

These events requires alliance players to vote for time-slots and then R4+ members register each player.
It is insanely cumbersome for R4s to ask players which legions they want to play in and, especially in active alliances which get 50+ registrations.

Consequence:

Time-slot selection is the most critical and what we seen because of some players voting for slots according to their own convinience, timeslots which are better for majority of players can get "not picked".
Now, R4 gets the most laborius task of asking players if they are going to play and their choice of lehions. This task is insanely overwhelming and R4 can even miss registering players.
In my alliance they put up a Marker on the trap, and all the players have to comment on it. that marker can even get deleted by mistake.

Suggested Solution:

Flip the process. Take away right of time-slot voting from players, Let R4+ only mention the preferred timeslots, as it is done events such as Nexus.
Remove the R4 dependecy on player registartions. Whoever wants to play, should register themselves. R4 will have rights to switch their Legions or deregister them.

wise hollow Dec 5, 2024, 9:44 PM

#

Observation:
Due to the large number of events, players use a lot of relocators

Consequences:
Due to the economy of relocations, the fun in combat is lost. Players have to limit themselves or waste bios

Suggested Solution:
Simply add relocations to the platinum shop, raise their number in the trading post from 1 to 5, lower their prices in the alliance shop

terse pulsar Dec 6, 2024, 12:10 AM

#

Observation:

If we will evolve Lara we will lose all the fragments collected and NOWHERE is written this. This is a total SCAM. There aren’t rules written anywhere and like this you simply STOLE money and effort we put in the game with removing materials we took without explanation.
For as it is explained not the event, you have to leave my fragments and you CANNOT remove them as nowhere is explained that. And no, YouTube videos of game contents don’t count. At the moment si only told a new skill is added and this will turn her a spec ops.
Like you are doing is a pure FRAUD.
Modify this and give compensation to who already suffered it. UNBELIEVABLE!!!

Consequences:

Demotivation, the fact that now you will at your choice take back things we ALREADY achieved and taken without warning and without clear written rules
Solution:
As I already stated, give compensation to who already suffered this fraud as clearly this is breaking rules and, in a matter of fact, stealing. Hope everyone understands how much something like this can impact their behavior.
State:
All

alpine zodiac Dec 6, 2024, 11:29 AM

#

Observation:
Nexus battle times. You give us very few selections and then match alliance’s with one they didn’t even chose

Consequences:
Battle time is not good for the majority of the alliance. Active players lose out on rewards and become less motivated to play

Suggested Solution
Have a choice selection of 1st and 2nd and ONLY match alliances in their selected times!!!

fluid gate Dec 6, 2024, 6:02 PM

#

Observation:
Tempest price minimums are arbitrary and prevent players from being able to sell arms due to price minimum restrictions that are far above market value. Additionally, some arms with higher level of same skill and greater power will have a lower price minimum than arms of lower skill level and lower BP, making it impossible to sell perfectly good and decent arms on the market.

Consequences:
Players become unmotivated to deal with an arbitrary and flawed system that prevents players from being able to sell temptest arms that would otherwise sell if they weren't given an erroneously high price minimum restriction.

Suggested Solution:
Make price minimums reflect the actual market value for temptests, updating weekly for changes in player focuses/preferences. Keep price minimums consistent within the same type of arm and type of skill.

wise hollow Dec 6, 2024, 7:28 PM

#

Observation
Auction search is awkward

Consequence
Unable to find a specific skill. Difficult to filter out unnecessary items

Suggested solution
Add all possible stats to the auction search filters because so far they have not been updated since first gen

void palm Dec 6, 2024, 11:20 PM

#

on behalf of a player

Observation:
There’s a lot of claim all buttons but why is there no donate all button for alliance tech.

Consequence:
It’s tedious to constantly tap several times for alliance tech

Suggested Solution:
Add a donate all button for alliance tech.

State: All

edgy girder Dec 7, 2024, 6:59 AM

#

Observation:
Rita and Vera & Nara can be obtained by buying bundles and no obtainable for F2P

Consequences:
F2P players cant get Rita and even Vera & Nara since her release and theres no way to get her without pay with real money

Suggested Solution:
Bring back Resonate Value Voucher and add Rita and Vera & Nara

State:
All

unkempt bear Dec 7, 2024, 9:30 AM

#

Observation: Displayed march time for rally, joining rally and solos is STILL bugged. On CC it says 42 seconds but march starts with 52 seconds. Other person got shown 55 seconds then marching 48 seconds. None changed any talents after launch. This seems to happen EVERYWHERE. It makes double rally a pain.

Consequences: More and more frustration as people try to time their stuff but always have to send one test to see the true time. This is broken for probably a full year or even longer now.

Suggested Solution: Finally fix the displayed march time to be the truth You seem to have forgotten to add all march speed modifiers for the display calculation. As long no talents get changed while rally gathers the time should be shown correctly. Bring back a little bit of strategic gameplay please.

torpid shoal Dec 7, 2024, 12:41 PM

#

Observation:
The current State vs State (SvS) matching system is heavily unbalanced, with higher-numbered states (e.g., State 800) being matched against significantly older, more advanced states (e.g., State 300). This results in a one-sided contest where newer states have no chance of competing effectively.

Consequences:
-Creates frustration among players in newer states who are unable to compete due to a disparity in troop numbers, research progress, and hero advancements.
-Leads to zero points in SvS for the weaker states, discouraging participation and causing dissatisfaction among players.
-Results in player boycotts of SvS events, loss of morale, and potential churn of paying customers who feel neglected.
-Undermines the purpose of balancing updates, such as making heroes available to all states, as troop strength and state progress still dominate.

Suggested Solution:
-Implement tier-based state matchmaking: Match states within a similar age and development tier to ensure competitive gameplay and balanced matchups.
-Add a 10-minute "Safety Shield": This shield would activate for 10 minutes after an attack, allowing players time to log in and respond before further attacks.
-Introduce an Alliance Shield Bank: Allow alliances to store and activate shields for members in critical moments, helping to protect vulnerable players from unfair onslaughts.
-Introduce a dynamic matchmaking algorithm that factors in variables such as troop numbers, research levels, and overall state power rather than state number alone.
-Provide consolation rewards or alternative objectives for states placed in mismatched contests to mitigate frustration.

dusk lance Dec 7, 2024, 2:51 PM

#

Observation:
When being hit hard at svs you get the auto help that gives you low amount of rss and pulls you inside your settlement. and that can be multible of times.

Consequences:
The players don't have any way to port away their settlement after the first hit of more to come. Syour stuck getting sucked into the settlement.

I guess this is suposed to give you a bubble on non grey/redzones but cant cause you cant bubble on those grounds. Getting you stuck in a deathloop.
Il will take myself as an example. It puts you out of commission fast with over 1 mil deaths/wounded per hit.

Suggested Solution:
Please make it auto deport out of the svs fight zones. Or dont have it happen anymore. Maybe some troops back as compensation. Added some pics about it

State number:
334 and the rest also probably

shadow plinth Dec 7, 2024, 3:32 PM

#

Observation:
Collecting glory and valor supplies from the SvS and Journey to Glory events is frustrating, as it only allows to collect one crate at a time.

Consequences:
It takes over 30 minutes to collect both crates, with the glory crate taking the most time since it spawns in plains and wastelands.

Suggested Solution:

Boost transportation speed for crate collection by 10 times to make the process faster and more efficient.
Allow players to collect 5-6 crates simultaneously, depending on the available march slots, instead of being limited to just one at a time.
Relocate glory crate spawns closer to the green zone (near the capital) to reduce the need for excessive teleportation and time spent searching for crates.

State Number:
All State

polar plover Dec 7, 2024, 4:17 PM

#

shadow plinth Observation: Collecting glory and valor supplies from the SvS and Journey to Glo...

Observation:
Collecting glory and valor supplies from the SvS and Journey to Glory events is frustrating, as it only allows to collect one crate at a time.

Consequences:
It takes over 30 minutes to collect both crates, with the glory crate taking the most time since it spawns in plains and wastelands.

it is very cluttered with strategic deployments, treasure digs, resource plots, glory crate, valor crate, fiends, zombies, Alliance towers, alliance buildings, etc etc.

Suggested Solution:

use the same "big building style" like those other events (supply hub I believe it's called) that spawn those 3 tiered crates (bronze, silver gold)
Allow us to send multiple marches at the same time. Like that above mentioned event.
have the "big crate" have unlimited number of materials for the entire state to gather from it
spawn the big glory and big valor supply hubs side by side to make it easy on players
this will clear up the state map a lot and allow for less interference when trying to reorganize your alliance after svs!

State Number:
All State

cosmic meteor Dec 8, 2024, 5:30 PM

#

posted on behalf of player Hisham

Observation:
Settlement Organization and Design Improvements: Players have highlighted several challenges and opportunities for enhancing settlement management and design features. These include the lack of an auto-arrange option for buildings, the inability to share or apply pre-made settlement designs, difficulties in managing decorations and statues, and the need for a simplified building placement method.

Consequences:

Manual Building Arrangement: The current system requires players to move each building individually, which is time-consuming and detracts from gameplay enjoyment.
Design Sharing: Without a way to share or access pre-made designs, players miss out on creative collaboration and inspiration. Newer players, in particular, struggle to optimize their layouts, leading to less engaging gameplay.
Decoration Clutter: Players often relocate decorations and statues (e.g., to the island) for convenience, resulting in visual clutter and disorganized settlements. This diminishes the overall aesthetic appeal of the settlement.
Placement Frustrations: The lack of a quick placement option for buildings slows down settlement upgrades and reorganization, frustrating players who prioritize efficiency.

Suggested Solution:

Auto-Arrange Feature: Introduce an Auto-Arrange button that optimizes the settlement layout based on selected criteria (e.g., resource-focused, defense-focused). Include a preview mode for players to review changes before confirming.
Settlement Design Sharing: Implement a Design Gallery where players can upload, share, and apply settlement layouts. Include pre-made designs for different focuses (e.g., defense, resources, aesthetics) and allow players to vote on their favorites.
Decoration Management Tool: Add features like a Decoration Storage for unused items and an Upgrade Mode that highlights only upgradeable items. Allow players to group, hide, or auto-organize decorations to reduce clutter.
Quick Placement Mode: Enable a toggleable mode for Quick Placement, allowing players to place buildings instantly in any available space without precise alignment.

These enhancements would streamline settlement management, improve creativity, and foster a more engaging and satisfying gameplay experience.

State Number: all

void palm Dec 8, 2024, 11:38 PM

#

on behalf of a player

Observation:
With the introduction of drag bars for items such as recycling and exchanging it would be great to improve these in stores.

Consequence:
Some store's drag bars exceed the players available quantity purchases.

Suggested Solution:
Allow the drag bars where it only grants the player the maximum they can purchase / exchange currently, in stores.

State: All

stoic crest Dec 8, 2024, 11:40 PM

#

Observation: Players are fed up with getting useless items everywhere they turn. The stores eventually contain mostly no longer needed items. Things like Hero Search Maps and other events eventually give no longer needed rewards.

Consequences: Player dissatisfaction continues to grow as the number of useless items continues to add up in their backpacks. This also leads to a slow down in growth for f2p and low spenders.

Suggested Solutions:

Change to one currency that’s earned from all events.
Have one store from the beginning that evolves as the players and states age where items no longer needed are removed and items needed are added.
Give players the ability to recycle any unneeded item into a needed item or allow us to convert these items back into coins for the store.

State: All States

fast minnow Dec 9, 2024, 12:53 AM

#

on behalf of BarnOwl2525

Observation

The current schedule includes two throwdowns per month, which can feel overwhelming for players.

Consequences
• Players are overwhelmed due to the frequent competitive events.
• Participation and engagement might decline over time as players struggle to keep up.
• Reduced enjoyment of the game for those who feel pressured to perform consistently.

Suggested Solutions
. Reduce the frequency of throwdowns to once a month to allow players more recovery time.

State

All

#

on behalf of F2P Lisa

Observation

Kills from Nexus and RR (Reservoir Raid) are not included in the leaderboards, which limits recognition for these contributions.

Consequences
• Since many players bubble during SvS, it becomes difficult to increase our kills on the leaderboard.
• This reduces the motivation to participate in other events like Nexus and RR, as the kills don’t count.

Suggested Solutions
1. Include kills from Nexus and RR in the leaderboard calculations to provide more opportunities for players to earn recognition.
2. Regularly communicate leaderboard updates to keep players engaged and aware of their standings.

State
All

twilit jackal Dec 9, 2024, 6:04 AM

#

Observation:
Mail counter display capped at 20

Consequences:
Don't know what the correct number of unread mail is until have cleared the latest 20

Solution:
Fix the counter display to not reset back to 20 when changing characters

shadow plinth Dec 9, 2024, 7:10 AM

#

on behalf of udham

Observation:

Some visual experiences during CC need to be made better
Continuous blinking Red Lights when you are Garrisoned during the CC is a bad experience and people who have issues with Strobic lights. If someone is sending an attack March from far-off, this experience continues for several minutes.
When rallies rebound or kicked from garrison buildings, dozens of behemoths and marches seen around buildings, it looks really messy and visually jarring.

Consequence:

CCs are already intense and these visual experiences are serious put offs, especially for the players who wake up in odd hrs to participate in the event.

Suggested Solution:

-Provide an option for players to turn off the red light.
-Addition to that, keep a simple warning popup like box at the center of the screen which shows, if an enemy recon/attack is coming in.
-Departing marches from garrison buildings should be shown as a Van to other players, as it happens for many things, Only the player's own March needs to be shown with behemoths and other stuff.

slim cairn Dec 9, 2024, 10:20 AM

#

Observations:
Heroic Challenges are ranked based on the fastest after the reset!

Consequences:
Players who sleep at the time of the reset are clearly at a disadvantage since they will never see the top of the leaderboard and therefore the best rewards! I don't even understand how such a stupid system could have been put in place, and even less that it is still relevant despite the imbalance it causes!

Suggested solutions: Completely rework the ranking system so that everyone has a chance to rank higher!

stray sedge Dec 9, 2024, 11:32 AM

#

Reported for Mahdi

Observation:
 Alliance Throwdown ranking shows promotion even requirements are not filled

Consequences:
It is misleading when event page shows prediction of moving to next tier even number of alliances on bracket isnt 20 or above as event rules states for minimum requirement.

Suggested Solution:
If requirements are not met, take away those arrows that shows your future progress on showdown tiers.

patent hinge Dec 9, 2024, 12:46 PM

#

On Behalf of Rip-Hunter

Observation:
Players are experiencing issues when trying to complete Explorer Missions. It seems that the issue is Hero related. Players are advised to use a different hero, in order to avoid this Bug/Issue (to be exact Strings & [maybe] Joker are the cause)
This issue with the "unending" or "never ending" Mission is not a new circumstance. It feels like an intentional and unnecessary ignoring of the issue is taking place.

Consequence:
Players are unable to achieve a satisfactory result in the Mission, if they have to change the hero- As in this specific situation Strings is the only hero able to get the Player to the ending of the challenge, with an acceptable outcome.
Players are not able to get the appropriate outcome in the Mission, one that is equivalent to the outcome result had they been able to continue using the preferred Hero.

Suggested Solution:
Fix the bug or buggish issue with the Hero Explorer challenges. This specific circumstance is not the only Explorer Missions levels that are never ending.

State:
All States

thick arrow Dec 9, 2024, 1:19 PM

#

Observation: New Survior royale is extremely laggy and bugged. The game crashed on me and me and my partner lost our ticket attempt without finishing or getting rewards. No one asked to have yet another attempt that requires a partner and cannot be played independently. It makes the whole gaming process far more complicated.

Consequence: players cannot play when they have time because they need to wait for an available partner. Rewards from airdrop can only be obtained by one player so the other will always miss out. It's frustrating and unnecessary.

Solution: get rid of duo and go back to regular survivor royale.

States: all

wary ingot Dec 9, 2024, 2:48 PM

#

Observation: Events time and registration is horrible. Dev ask us what time we want and when the event is posted we don't get the time most people pick. A lot of people can not make the time given. So why ask us. Also the matches are horrible also. The match should be on how many people are registrate not total in alliance.

Consequence: Less people are doing events.

Solution: Registration first than match alliance. Give us what we ask for not what the dev wants. If it is to hard to do do not schedule events less often.

States: all

#

Observation: Can not get resonate fragments to old heros.

Consequence: Can update resonate heros

Solution: Give people a way to get fragments.

fiery mirage Dec 9, 2024, 3:01 PM

#

Observation:
It's hard to obtain VIP12, f2p has a long way to get there and Spender can reach it easily even with multiple purchases.

Consequence: players miss out on the perks of VIP12 like quick switch of talents or others.

Solution:
Include spending bio-caps on vip bar in effortless progress. This way especially f2p can get more for the short duration of the event and may get to the VIP12

Observation:
Bookmarks are the only way to save locations of hives, players, or mines. In no other way game gives the option to store this info.

Consequence:
When merges happen these bookmarks get lost, regardless of what state they've been saved. It's a hassle to over everything again and search for coordinates that were originally saved.

Solution:
Give the option to "download" the stored coordinates saved in the bookmarks, this way player don't lose the coordinates and re-upload those coordinates using the same file to save in the game after Merge.

gloomy patio Dec 9, 2024, 3:41 PM

#

Observation:
New hero store items require 12 KOTH wins but does not add our old victories. Many highly active teams had to fight through brackets to get where they are today. Now those victories are not nearly as available when doing all we can just to get silver cups in the top brackets.

Consequences: Dissatisfaction among players.

Solution:
Add our previous history to new prerequisites. Or reset the brackets too.

rain coral Dec 9, 2024, 3:56 PM

#

Observation: New store is terrible, and you forgot to merge Showdown store with it. 12 KOTH wins, that's 24 weeks long time, and only IF you win all those matches.

Consequence: Players are tired of this. Those who are paying and those who aren't. Can't you do anything right?

Solution: Fire whoever done this new store so poorly, and fix the store. Mostly F2P are relying on it, but looks like you don't care or you can't see.

void palm Dec 9, 2024, 10:00 PM

#

on behalf of a player

Observation:
The auto play for PoW is only a purchasable item. It should be open to all players just like SR event.

Consequence:
Players who don’t purchase this have to go through the tedious matches with both afkers and auto bots on their team where it results in almost always a loss.

Suggested Solution:
open auto play for all players for free.

State: All

ocean harbor Dec 9, 2024, 10:36 PM

#

Observation:
Nexus - As an event it feels like it's moving in the right direction. Factions are a great idea, however you still have a massive power imbalance between alliances in the same faction who struggle to get through their key buildings.

Consequences:
In our current match-up we have 3 alliances that have struggled to get past their checkpoint and a 4th alliance that refuses to participate because they don't have enough players to even get past the first city.

Suggested Solutions (Mix'n'match or whatever :D):

Scale the difficulty of the starting city and 1st checkpoint based on some metric (BP, activity, or whatever it makes sense to use).
Implement a system where any player can "lend" marches to weaker alliances only for the purpose of besieging buildings.
Introduce an assist feature where a weaker alliance can ask for help with a building
Only allow assists for uncontested (by other faction) buildings/checkpoints.
Final round, battle for the nexus maybe go full Battle Royale, allow any faction member to rein other faction members or join anyones rallies. Now that would be some epic 💩 to watch and would give the weaker alliances a chance to get points / participate 😄

shadow plinth Dec 10, 2024, 2:58 AM

#

Observation :
Jungle gems suddenly reset and all players are angry at the sloppy management.
Consequence :
Common sense suggests that the event should be resumed after notice and compensation, but the organisers suddenly reset the event without any notice.
It is also outrageous to suddenly reset events without considering the situation and feelings of players, especially when many players have purchased the bundle.

Although they should have prepared in advance, problems like this occur frequently and cause irreparable damage, which is a sign of sloppy management on the part of operations and developers.
I express my extreme anger and disappointment.

Suggested Solution :
It goes without saying that the circumstances that led to this situation should be promptly disclosed, but all players, especially bundle purchasers, should be promptly refunded or compensated beyond the amount of damages.
I firmly and strongly urge to do this.
State : All

shadow plinth Dec 10, 2024, 12:19 PM

#

Observation :
Fair Token suddenly disappeared from 10:00 to 14:00 UTC.
Consequence :
Following the sudden reset of Jungle Gem at 0 UTC, this issue is also extremely critical.

It seems that compensation has been provided for the problem with Jungle Gem, but the compensation content is not at all satisfactory to the players, it is extremely unpleasant, and the players are suffering a huge loss of gaming experience.

I am aware that system and network errors can occur, but they are happening far too often and we have to say that we have not learned anything from the previous catastrophic failure of NEXUS due to a large-scale network error.

Suggested Solution :
Don't think jungle gems are enough to make up for it. The players are not satisfied at all.

I requested more than sufficient compensation in the morning, and I strongly request further compensation this time as well.

Please be aware that continuous failures are extremely critical to the development and management side.
If sufficient compensation is not provided, further tragedy will occur for the management and development side, so please respond in good faith.

burnt echo Dec 10, 2024, 2:25 PM

#

Observation :
Path of Water is still not fix after years of relase. Teams of 5 can face random teams anytime they want, making this mode a total waste of time when solo players keep facing teams of 5 stacked max players that will win 1400-0 or 1400-300 even if you tryhard with 4 randoms that are just normal players not max.

Consequence :
It becomes less and less fun to play this mode when you are trying to have fun and challenging games for 7 days, climbing to diamond rank make you face team more than half of the time.
I still don't get why there are so many max players doing this (I have an idea but I don't want to be rude).

Is it hard to understand that players want to have fun playing games with suspens and some strategies instead of team bullying others with the most max players they can get ?
Stay between yourselves and play max vs max teams instead of ruining the matchmaking.

Suggested Solution :
Make a team vs team mode only, and a random vs random team only so there are no more abuse of this kind.
And don't wait 1 year to implement this solution, people are tired waiting.

twin iris Dec 10, 2024, 3:25 PM

#

**Observation:
**Christmas trucks getting raided is so un-christmas thing.

During the anniversary event, players were raiding and anniversary supplies trucks(and also getting raided), its happening with Christmas event as well.
Small/F2P players who cannot raid others feel disheartened that this is only one-way street for them, they will never able to get their supplies home, or raid others.

Consequence:
This feels, completely against the spirit of Christmas, and takes away small joys players can get.

Suggested Solution:
Make Christmas supplies (Fair tickets, Pearls, Tokens) immune from getting raided.

distant sequoia Dec 10, 2024, 5:22 PM

#

Observation :
The vehicle in Wild run isn’t easy to steer with the mouse for PC players

Consequence :
The vehicle hits road spikes and zombies to easily because the vehicle cant be dragged and player has to click to move, this slows reaction time down horribly.

If this cant be fixed I would have to stop playing wild run as it makes the game difficult to play.

Suggested Solution :
I think if it could be made that PC players could control the car using the arrow keys,
It would make the game easier to navigate.

wintry timber Dec 11, 2024, 9:33 AM

#

Observation :

Intel taks -
intel task are frustrating to do every day manually. rewards are mostly outdated and useless and too expensive.
Stamina -
also after state transfer to other state I'm getting stamina supplies creates instead of just stamina on other account.
power play event -
forgetting check all the time power play event task and claiming the rewards

Consequence :

Intel taks -
It's getting frustrating doing "pointless" task every day, multiple times a day if I playing the game for some time. Also, the cost of doing it is too high for how much stamina we can get for one day in a game.
Stamina -
Low stamina. Also, we lose some stamina if we can claim it every 7 hours, or how is the refresh rate. Not everybody can by in game all the time when it’s up
power play event -
many times people can complete it but forgot to go to the page to claim it manually and lose the rewards. Losing rewards from power play.

Observation:

With the amount of constantly provided statues and decorations island becomes cluttered and eventually starts to lack space to continue putting stuff there. Since island was released, which is a while now, there have been no changes made to it regarding its space and despite that there’s constantly new statue or decoration added island remains with no changes made to it

Consequence:

Island sooner or later starts to lack space, it becomes impossible to continue putting new statues and decorations there as you eventually are out of space
Whatever you have outside island you have to end up putting either at settlement (there doesn’t always have to be enough space) or mansion where you may not always put the stuff in a right way especially once it all starts to clutter and use up another available space
You have to have either your statue or decoration placed somewhere to be able to upgrade it, see its effects or check its bonuses/stats it provides. If that’s the way it’s gonna continue with lack of space and no changes made to island sooner or later we will be completely out of space and to be able to do something with any of those things we will have to swap them which is really painful honestly especially if wanting to let’s say check or upgrade few statues in one go of heading to island for example
Not being able to place something somewhere and work with it as intended frustrates, players get dissapointed once they start to lack space in area(s) where they always have been putting their statues and decorations since nobody ever wanted that to happen, this makes the overall experience difficult and playing the game becomes less fun. Every player gets at least vast majority if not all available ingame statues and decorations having them sooner or later, with their already crazy number it’s not easy to deal with/under limited amount of provided space
If you knew you gonna keep adding new stuff while releasing island then why you didn’t put under consideration what might await us and why you still haven’t got a clue of how much space all this may require. If ever trying to include something major in game try to balance it with what might be awaiting us and/or what this stuff may require from us sooner or later

State number:

699/All

mint siren Dec 12, 2024, 8:46 PM

#

Observation:

Finding resources outside of the searchable vicinity is unintuitive and cumbersome. Players must spend excessive time locating resources, and the distance icon for resources is often hidden behind the game’s HUD, making it difficult to determine how far and in what direction the resource is located.

Consequence:

The inefficiency in locating resources discourages players from engaging in resource collection, leading to frustration and reduced participation in resource-related gameplay. The obscured distance icon further adds to this issue, as players cannot quickly assess the proximity and direction of resources, adding unnecessary confusion.

Possible Solution:

Enhance Search Prioritization:
- Implement a system that sorts and prioritizes resource locations from shortest to longest distance relative to the settlement, with no limitation on the search distance. Players can see potential resources in their state, facilitating easier access and decision-making.
Interactive State Map:
- Improve map interactivity by adding filter options when zooming out.
- Enable players to filter specific resource types or levels (e.g., Level 9 mines/resources, infected, etc) and view them exclusively no matter how far they zoom out.
- Include clear, visually distinct icons for filtered resources to make them easily identifiable. Some resource levels are covered by "wilderness" when zoomed out.
Improved Distance Icon:
- Dynamic Location Adjustment: Reduce the boundaries of the distance icon’s dynamic position within the HUD to ensure it does not overlap with key elements such as menus, buttons, or other on-screen indicators.
- Static Option: Provide an option in the settings for players to fix the distance icon in a permanent, static location (e.g., top-center or bottom-left of the screen).
- Enhanced Directionality: Add a clear arrow or compass indicator to the icon, showing both the direction and the exact distance to the resource from the settlement.
- Customization: Allow players to customize the size, color, and transparency of the icon for better visibility based on individual preferences.
Quality-of-Life Adjustments:
- Provide players with a user-friendly interface for toggling filters and adjusting map preferences.
- Introduce a "smart-search" function that learns and remembers a player's preferred resource criteria.

fast minnow Dec 13, 2024, 12:23 AM

#

posting on behalf of Indiana

Observation:

Inactive alliances with few or no active members occupy prime resource areas, preventing active alliances from utilizing these spaces effectively.

Consequences:

•    Prime resource areas remain locked down, limiting opportunities for active players and alliances.
•    New alliances or R5s attempting to revive inactive alliances face unnecessary obstacles to growth.
•    The overall activity and competitiveness of the game are negatively impacted by stagnant alliance territories.

Suggested Solutions:

1.    Introduce a feature to automatically dissolve alliances with no active members after 3–6 months.
2.    Dissolve alliances with fewer than 20 active members after six months, providing time for potential revival efforts.
3.    Free up alliance territory from dissolved alliances, allowing active players to expand and compete for prime areas.

State number: All

previous votes
4 🔼 1 🔽

twin iris Dec 13, 2024, 6:34 AM

#

Observation:

Immortal Arena has bad design.

Mid-level players can pit their 2nd marches against opponent's 3rd(least powered marches often w/o a behemoth)
They can also pit their Top marches against opponent's 2nd Marches

However when they do this, there is no penalty on points.

Consequence:
Leaderboard ranking gets decided by who logs in last and does the trickery and move up.

Suggested Solution

Change point system, reward players basis on power diff between the marches
OR remove the ability to reorder the marches
OR Make the power of the Opponents' marches hidden

bold sonnet Dec 13, 2024, 2:15 PM

#

Observation:
Nexus Event and smaller alliances..many smaller alliances don’t have enough players or power to even get past the first checkpoint before time is up and it resets 
Consequences:
this discourages them for participating and enjoyment of the game fully..in turn you will have more slowing involvement and leave the game .. 

Suggested Solution:
Allow members of the same faction to help the smaller alliances to gain a small foothold in the nexus event…allowing the smaller alliances to players to gain some points and encouraging them to participate more and maybe others will join in more readily if they know they can gain some rewards …

white lark Dec 13, 2024, 8:45 PM

#

Observation:
The event timer sometime show the event ending, sometimes the ending of the shop for the event, sometimes both...

Consequences:
Players are absolutely unsure when to use event materials to not lose them and not spend them wrong. Then they wait too long, because of the description and then lose their materials, because the get recycled.

Solution:
Give a timer when the event ends and always give 48 h after that to shop in the event. So no one will lose material anymore

manic glacier Dec 14, 2024, 12:59 AM

#

Observation:
When Opening Random Pets, it will ended up having useless Grey Wolf in inventory

Consequences:
F2P can't use that pet and ended up only equipped with Nanami or just display

Suggested Solution:
Introduce Swap pet when someone have wrong S rank pets like Grey Wolf/Sand Cat (or any paywall pets) for F2P it's really annoying for F2P when having useless Grey Wolf

Like Example have single Grey Wolf and exchange it to Selected S rank Pet Chest or able to swap it to Saker Falcon/Doberman/Bengal Tiger

State:
All

thorn bone Dec 14, 2024, 1:34 AM

#

Observation:
The Reward Distribution after Fortress Fight has been completed needs to be improved as the current set up allows you to send +- rewards for each individual player as opposed to per rank. It is also frustrating when you tap outside of the reward distribution square, it resets back to 0.

Consequences:
Distributing rewards becomes more time consuming than it should be.

Suggested Solution:
Allow it to be setup where you can mass assign rewards per group (x amount for Rank 5, x amount for everyone in r4, etc)

twin iris Dec 14, 2024, 8:11 AM

#

Observation:

Skills on cooldowns do not have a notification system to let user know that they are available for use again. Insta gathering, Insta healing and Rapid dev are the most used skills and good UX will just help user to use them more efficiently.

Further, the cooldown timer is not available on the skills which are available on Chielf talent set which is different than Player is using. For example, if I am currently on WAR talents, I wouldn't know the cooldown status of skills such as Insta Healing without switching talents to Eco.

Consequence:
Just the bad/insufficient UX leading to player not able to use Skills more efficiently.

Suggested Solution:

Show cooldown timer on skills (which have been used by the player) irrespective of Talents player is on.
Show a Red Dot on Skills icon, when a skill has completed cooldown and is available for use.

Screenshot:
I am on WAR talents, cannot see cooldown status of Insta healing.

void palm Dec 14, 2024, 6:43 PM

#

on behalf of a player

Observation:
Allow a legendary version of the sand cat to be available for more players

Consequence:
There's already an immortal version, which is for whales.

Suggested Solution:
Release the legendary sand cat in pearl store or at least allow it to be easier to obtain than it already is.

State: All

vagrant pumice Dec 14, 2024, 8:28 PM

#

**Observation: **
The numbers on the Xmas Zoo event are difficult to read due to the chosen font colour.

Consequence:
Difficulty navigating the event, degraded gameplay experience

Suggested solution:
You should stick to a standard Black to make it easier for everyone to view easily.

marble flume Dec 14, 2024, 11:01 PM

#

[  Tomb Raider event does not allow F2P an opportunity to complete tasks without spending. This makes it impossible to fully participate in the Adventures Unfold, Bounty Hunter, and Secrets Beneath events, and level up Lara. ]

Consequence: 
[ You require pickaxes to complete adventures unfold, which in turn grants pickaxes to players. The same with Bounty Hunter. However, it is impossible to complete these tasks for F2P, because there are no opportunities presented to earn the pickaxes for free, outside of the initial few presented when the crossover event first opened.

This means that F2P can no longer participate in Secrets Beneath, because that requires pickaxes. And participating in that specific event is what grants fragments to be able to upgrade Lara.

So unless one spends money, there is absolutely no way to upgrade Lara past level 2 or 3, depending upon how fortunate players were when they used their free axes. 

You have presented events that grants pickaxes only to those who spend money, thus widening the even wider gap between P2P and F2P.]

Possible Suggested Solutions: 
[ Do not make tasks impossible to complete for F2P. If you are going to make a task in an event that is necessary to complete the event, then you need to make it equal opportunity for F2P.

Use an event that is F2P friendly to offer necessary items to complete these events. This is for all events, not just the Tomb Raider crossover. Because this happens very often, and it is quite frustrating for F2P. 

Actions like this is what causes players to quit the game. It is made very obvious that the only players the game cares about are the P2P. ]

State number
[All states]```

void palm Dec 14, 2024, 11:45 PM

#

on behalf of a player

Observation:
Horde rewards are severely outdated and should be updated appropriately to state age.

Consequence:
No one really bothers with the event anymore and doesn't log online for this due to the rewards.

Suggested Solution:
Update the ranking rewards to the state's age relevance. Examples below;
Aircraft material crates,
Behemoth material crates,
Completion potions,
Gene catalyst potions.

State: All

twin iris Dec 15, 2024, 7:34 AM

#

**Observation:
**Water Nexus building doesn't inform players about required resources that will be needed for next upgrade, when it is being upgraded.

Contary to this, Polyplasma research and Crystal research buildings show the requirements clearly.

Consequence:
Playe could be well prepared to fetch required powdered coal and concrete and upgraded Water Treatment plant building, if this information is known.

**Suggested Solution:
** - Show the information for resources needed for the next upgrade.

thick arrow Dec 15, 2024, 8:42 AM

#

Observation: Hero challenges are tedious and time consuming. Once you have reached the final level you cannot improve your score, but you have to play daily for rewards. The game mode is boring and repetitive.

Consequence: Hero challenges feel like a chore.

Solution: Give us a raid mode for already completed levels to obtain daily rewards.

State: all

edgy girder Dec 15, 2024, 10:11 AM

#

Observation:
Jungle Gems 3 hours idle sometimes some player ended getting only biocaps for more than 5x consequctive times
I'm only victim getting biocaps almost 12x in a row

Consequences:
Player feel frustrated cant complete lvl 1 to 11 in 1 day due to abnormal rate of Biocaps appearance and most likely they will not complete lvl 20 due to very high rate biocaps

Suggested Solution

Add Instant Idle like in fishing challenge
Reduce Biocaps probability

State
All

midnight fern Dec 15, 2024, 12:43 PM

#

observation: Everything, absolutely everything needs to be bought in this "game", so at least stop giving useless rewards for player's who have already maxed out or rewards cannot be even used with ongoing event. For example chief experience, general legendary hero fragments from event you need resonance fragments. Hero search map tokens. Lower the prices overall. $10k for one hero doesn't seem very reasonable in any kind a situation. ..and update weekly rewards, 1 chief badge for 7 day activity.. 😂

Consequences: Players lose interest to even try collect items/collections because drop rates are absolutely too bad get needed tokens/keys/items/etc

Suggested solution: Only put items available that players can use (tomato packets are not solution). If, player is maxed out on something, next best item replaces maxed out item on lootpool automatically.
Lower prices overall.

crimson lance Dec 15, 2024, 3:25 PM

#

Reposted for Fairy Courtz

Observation:
I am "yên", one of the finalist submissions of the Rap Contest and whoever edited the video in the Community post didn't actually include my actual rap section, only the part where I sang the chorus.

Consequences:
People think that I didn't rap and only sang, so my full efforts aren't being taken into consideration.

Solution:
Well, what can they do? Probably nothing. So I've decided to let you all hear my full submission (linked in pic) and then you can make up your mind on who you want to vote for. Thank you!

State: 599

🔼6 🔽1

clear stirrup Dec 15, 2024, 7:50 PM

#

Observation:
The Reservoir Raid score system is archaic and outdated. There are many factors of individual’s power that is not considered in the score’s calculation. For example, my score is 1,063,000 and my main rally leader’s score is 1,095,000 despite the power difference between us being the distance of heaven and Earth. (I am not a rally leader for my alliance).

Consequences:

Matchmaking varies wildly each month leading to either incredibly unfair matchups or a very boring match where you completely destroy the opponent team. This is a detriment to the health of the game and can/has killed players/alliances interest in playing the game overall since matchmaking is so volatile.

Solution:

The raid score system needs to be entirely reworked to accurately reflect a person’s individual power level in the current game environment, so that matchmaking can more accurately match alliances of similar power.

State : 353/all

open geyser Dec 15, 2024, 8:29 PM

#

Observation:
Pets management to dismiss unwanted ones is a pain. It is done one by one and exits screen every time

Consequence:
Waste of time

Solution:
Make it like tempest management where we can recycle in batch. Also add some cookies used in upgrading when we recycle.

muted crescent Dec 15, 2024, 9:57 PM

#

Posted for player : [160] BearHive

Observation:
Festive hammers players get as reward in other events or from daily log in are not enough to play the event.

Consequences:
Players got very frustrated. They have hammers they can't use as 10 hammers are needed to crack 1 egg.

Suggested Solution:
Make the rewards players get from event meet the requirements of the event which in this case 10 hammers for 1 hit instead of (2 hammers)
Compensate players with the needed amount so they can actually use what they collected

State: 160

🔼 17 / 🔽 0

elder sequoia Dec 15, 2024, 11:22 PM

#

Observation:

The time it takes to process limestone and coal is annoying and frustrating for players and it’s not enough fair that Water Nexus is the only Migo building on which speedups can be used

Consequence:

It’s annoying having to wait for coal and limestone to get processed each time, especially once obtained from high level mines or alliance mine that provide a good bunch and the more of either you get the longer the processing takes
With limited amount of spaces at high level mines, poor conversion rate for coal and this waiting for limestone and coal to get processed it’s tough to get Water Nexus to any fair or decent level regardless wether you’re a spender or F2P

State number:

699/All

full kayak Dec 16, 2024, 12:02 AM

#

Observation:
Game registration for time events. R4 or R5 registered time events and lately it was changed to irregular time events. None of r4 or r5 make any change and can't determine what or who did it.

Consequences:
The alliance players can't attrent the events at all. Rewards can't be obtain as little players able to make it and matching was with strong alliance.

Suggested Solution:
To have a log to see which r4 or r5 login and make the chnage of schedule events or settings.

ebon pumice Dec 16, 2024, 4:10 AM

#

Observation:
The recent iteration of the fishing event has yielded zero biocaps in both hourly drops and when using the idle reward buff, contradicting the rewards window which indicates biocaps as potential reward drops.

Consequence:
Biocaps are a critical resource in the player gaming experience. Additional game mechanisms like DNA skills further underscore the importance of biocap acquisition for all players. Eliminating biocaps from events like fishing prevents players from fully engaging with the game's core mechanics. This limitation can substantially diminish player motivation and interest in game enhancements when essential resources become difficult or impossible to obtain and utilize effectively.

Suggested Solution:
Rectify the fishing event by either:
1. Restoring it to its previous configuration, or
2. Implementing a reward chest that allows players to select between biocaps and bait based on their individual strategic needs.

median path Dec 16, 2024, 6:40 AM

#

On Behalf of Mahdi

Observation:
Time Zones comparison with Events especially Jungle Of Gems event. As you have to obtain rewards in specific time

Consequences:
Players are annoyed as they have to move through different time zones as a lot of the time players are sleeping when event have started. Which make it tough for the players to recieve all the rewards as its a 6 hours time before the period for one collection ends. And subsequently it is again the time for a player to sleep due to different time zones. Players are annoyed as they cannot be able to give their best in such events.

Suggested Solutions:

Rewards should be increased for such events
A 6 hour advance option should be presented in the game. Like it would be great if a designated button should be given, which works only once during the entire event, and the function of this button would be like for example, it is 3:20/6:00 now, when we press the button, we will receive the rewards for those 6 hours at once and then we can go to sleep safely. And No rewards will be given for those 6 hours again

State number:
All States

golden roost Dec 16, 2024, 10:55 AM

#

Observation:
Currently, Selina's skin fragments cannot be exchanged for Spec Ops fragments, while this is possible with Angelica's skin fragments.

Consequence:
This inconsistency negatively impacts players who own Selina's skin fragments, limiting their utility and creating frustration among the player base. It also creates an imbalance in resource management compared to other skins like Angelica's.

Suggested Solution:
Enable the exchange of Selina's skin fragments into Spec Ops fragments, similar to the system used for Angelica's skin fragments. This will ensure consistency and provide fair resource conversion options for all players.

State number:
All States

stray island Dec 16, 2024, 4:50 PM

#

Reposted with correct format
Observation: glitch made settlement lighting went really dark
Consequence: Darkened my settlement, which made it easier on my eyes.
Solution: Add a settlement light setting so the player could change the brightness inside HQ to their comfort
State:968

patent hinge Dec 16, 2024, 6:27 PM

#

Observation:
Events and alliance store "freebies" are outdated and basically useless to Players. Players have been and still are calling for the opportunity to recycle useless Sarge frags, Epic Fragments and other such useless items in their backpacks. The rewards also desperately need to be updated. Not in a way that removes the limited amount of useful items , and replacing them with even more choices of useless items. (as done in Alliance Showdown- speedup were replaced with badge tags)

Consequence
Players backpacks are filled with thousands of Sarge & Epic frags, not to mention the event items from 3 years ago. The accumulation of theses items that are not needed continues due to the undesirable rewards given in the majority of regular, & weekly events. Players that require these kind of lowest level tier items, can get them from so many other sources- they will not suffer from their removal from current rewards.

Suggested Solution

Allow for a better recycling system- (keep the recycling of some useless items, like Hero Gear upgrade items, for use in Svs or SoTF points) Allow for Players to acquire needed items , there are too many to list-As the exchange rate for everything else is abhorrible and excessive, maybe make this an area where f2p & p2p alike can benefit from items they have already earned. Create a worthwhile exchange rate.
Stop giving useless rewards to older States- for example the Strategic Development Exploration rewards are Epic Frags and other completely worthless items to the majority of Players.
Spend more time focusing on fixing some issues that are in extreme need of resolve. Maybe with even one thing fixed or even improvedon, a small portion of the exodus of Players may have a change a mind.
Focus on spending more time fixing what the player base has been asking for, for far too long.
Spend more time focusing on the things that the Player base has asked for , for far too long
and lastly
Focus on spending more time fixing what the Player base has been asking for , for far too long.

States
All States

elder sequoia Dec 16, 2024, 10:30 PM

#

Observation:

Game regularly restarts itself and kicks you out without any notice or purpose, especially if you come on online a nice few times every day and each of those times stay on for a bit longer, doing things like chatting with friends that keep you in game for longer

Consequence:

When you’re in a middle of doing something such as playing an event, checking on other events or doing dailies you sooner or later are likely get kicked while game restarts itself. As a result players get upset from getting kicked out of game suddenly without any notice while trying to play and enjoy the game
You’re likely to forget what you’ve been doing before the game restarted and may not always remember what you’ve been at after opening it back again, this can result in frustration of not being able to continue what you tried to do and may miss out on something that was going on in the moment the game just like that had to restart itself
This has a bad impact on player experience, each time the game restarts when player tries to do something in it makes the game itself less fun and after every next time of getting kicked in unexpected moment makes the time spent at game less interesting. Once experiencing this player is afraid of having to experience this again soon which is not a good sign and may lead to things like wanting to play the game less often or not enjoying the game as much as before
Other games don’t have this restarting issue where players freely play them having the game open for as long as they wish to without any worry of being kicked soon again and having to open the game again a number of times daily each time this takes place. It’s not a pleasant thing having to experience this at this game especially if going online numerous times daily being a fairly active player and trying to do the same stuff each day
Things like playing event, chatting with friends, checking on stuff, doing dailies, etc become less interesting. In cases like chatting with friends or playing alliance event where a lot is going on players can get worried have they missed anything for the time they weren’t present in game and may sometimes find it difficult to find where they last finished off to get back on track again

State number:

699/All

bright hamlet Dec 17, 2024, 1:40 PM

#

Observation:
Nexus final is on Christmas Day. The majority of alliances will be missing huge amounts of players as they spend time with their families. If the Allied forces and German forces managed to have a Christmas truce during WW1 surely it’s less difficult for the game to delay the final day of Nexus by one or two days.

Consequences:
Many alliances will be missing huge amounts of players. Which could significantly impact the results and rewards. The amount of divorces that will happen during Christmas dinner due to SoS will be unreal if we are forced to play.

Suggested Solution:
Delay the last day of Nexus until the 27th which is Friday after. To keep it within the Nexus schedule but respect the holiday. This will also give us extra days of Christmas mining and resource gathering, which will please the masses.

sullen vigil Dec 17, 2024, 3:16 PM

#

Observation :

Jungle gems redeem store doesn’t have enough items to fulflill the amount of coins we receive

Consequences :
losing out on crucial rewards

Solution :
Double the amount of items
We can redeem so we can further progress in the event

sick marsh Dec 17, 2024, 3:28 PM

#

Observation: Honor store doesn't have alot of items to upgrade hero's, behemoth, aircraft, tempest arms etc. especially for older states

Consequence: Players are having a hard time upgrading these items especially as f2p

Observation:

Players struggle to track limited-time events due to the high volume and lack of notifications for events ending soon (except collaborations). The event page is cluttered, making it difficult to prioritize or plan effectively for when events end.

Consequence:

Frustration from wasted resources and missed rewards. Decreased engagement and trust in the event system. Poor organization makes it harder for players to participate fully in events.

Possible Solutions:

**System & Optional Notifications: ** Add an option on event pages and game settings to enable system mail and/or phone notifications on the day an event ends.
Event Sorting: Allow players to reorder event banners manually or add sorting from ending soonest.
Streamline Events: Reduce the number of overlapping events.
Better Currency Management: Let players pre-select how unused event currency converts (e.g., hero fragments, war tokens) instead of defaulting to basic resources.

patent hinge Dec 20, 2024, 1:55 AM

#

On behalf of LittlePrince

OBSERVATION:
Player feels like Nexxus is full of bugs and the updating of game has made it difficult to enter into the event and should be replaced with the bringing back of Alliance Duel event.

CONSEQUENCE:
Players have literally called it quits, as it has been the final straw of all annoyances, in what has been overall a lot of annoyances the game has created for Players.

SUGGESTED SOLUTION:
Get rid of the event or fix it. But, fix it in a way that does not promote a cause for 10 updates taking place during the event. Repair all the bugs, then test it in PTR to remove, fix or find solutions for bugs discovered before releasing it Live for Players to deal with, when it is unready.

STATE
ALL States

marble flume Dec 20, 2024, 6:34 PM

#

Observation: 
[  Nexus is still a terrible event, with terrible matching.]

Consequence: 
[ It doesn't matter that you changed the format of the board, and the way we reach the nexus, if the matching is still one sided. It's the same thing as before where you're trapped and unable to play the game. Free to play alliances can not compete with whale alliances. The event is still frustrating and not worth the time to play. The gap between whales and free to play is too huge. ]

Possible Suggested Solutions: 
[ Match alliances based on registration of players and not the alliance as a whole entity. There is no way an entire alliance is going to be able to play this event, unless they are die hard players. There are too many differences in regions for that to happen. Plus you have players who are casual and do not play all the time and rarely play events. There are also farms in alliances that don't get used for events. 

This is the same complaint across all events. The matching is terrible! Fix the matching. Make the matching more fair. Base it on registration. It is too one sided. 

It is getting to the point to where the game is no longer fun to play. It is to the point to where players are beginning to just become farmers and come to the game for social activity, and maybe play SVS once a month. Otherwise, there's really no other reason to play, when the gap between P2P and F2P is so huge.

Remove the paywalls on at least some of the things in game, so people can try to catch up at least a little bit.]

State number
[All states]```

wise hollow Dec 20, 2024, 6:56 PM

#

Observation:
Some players have an excess of parts for the Behemoth mk1 and mk2 skin.

Consequence:
Skin parts that cost a lot of money are just lying around idle. It is impossible to do anything with them.

Proposed solution:
Add the ability to recycle them in the same way as Pacific Rim guise parts

stoic crest Dec 21, 2024, 11:43 PM

#

Observation: Alliances can win the Merit Ranking in Nexus without even going for major Buildings due to the value given to wounded Troops from HQ hits.

Consequences: Players just go around zeroing other Players paying no attention to the actual Event to give themselves and their Alliance a better ranking.

Suggested Solution: Lower or remove the value given to wounded Troops from HQ hits.

State Number: All States

dusk tapir Dec 22, 2024, 2:09 AM

#

observation : start to fix your reports on Battle ,,, the details numbers don't match in the total shows

consequences : impossible to figure what its true or not in details or what its need to improve

suggestion : fix the details reports

sick marsh Dec 22, 2024, 9:42 AM

#

Observation: Refeshing of the honor store takes to long and the amount of each item that can be bought isn't enough

Consequence: Players have to wait 2 weeks before they can buy items from the store due to the refesh time and players can't really do alot with the small amounts of each item they can buy

Suggested Solution: -Change the refresh time from 2 weeks to every week like with the weekly deals

increase the amount of each item that players can buy

State number: All

reef drift Dec 22, 2024, 11:41 AM

#

Observation
The current migration rating limit is set to 1 b, restricting transfers for accounts exceeding this threshold unless they acquire special invites.
Recent updates and features have significantly boosted migration ratings, even for lower-level accounts and small spenders, pushing many above the 1 b limit.
As a result, players who are not high spenders or casual participants are disproportionately affected, as they can't utilize standard migration methods and must depend on limited special invites.
Consequences
Exclusion from Transfers: Many accounts, especially mid-tier and small spenders, are locked out of transfers due to inflated migration ratings.
Barrier to Relocation: Players who wish to transfer for better alliances, state dynamics, or personal reasons are forced to rely on scarce invites, which are difficult to obtain.
Disengagement and Frustration: Players feeling trapped in inactive or unfavorable states may lose motivation and eventually quit the game.
Further Imbalance: Higher migration costs or dependency on special invites push smaller spenders further away from competing effectively with higher spenders, impacting the overall game balance.
Solution
Opt 1: Increase Migration Rating Limit
Raise the migration rating limit to 1.2b to reflect the new progression standards caused by recent updates.
This adjustment ensures that most lower and mid-tier accounts can transfer without needing special invites.
Opt 2: Increase Special Invites
Introduce more ways to earn special invites through events, achievements to make transfers more accessible for affected players.
Opt 3: Hybrid Approach
Combine both solutions by raising the base migration rating limit to 1.2 billion while expanding access to special invites for players above the threshold.

States: All

violet ferry Dec 22, 2024, 2:56 PM

#

Observation: KOTH food distribution is hard to navigate and assign seeing that the mechanism requires one to scroll through 30 different names with a small screen in order to confirm that you want to be assigned to said building

Consequence: the listing doesn't prioritize people with low amounts of food or those who need it especially when it penalizes r4 and r5 who see multiple people whereas r3 only see themselves and are able to assign food for themselves.

Suggested Solution: increase the size of the box to take up the whole screen and instead of making a list scroll feature make it simple like that of assigning bunker rewards to members, where you see 3 people in a row with 10 columns, where the listing is exclusive to KOTH members, this option only for r4/r5 whereas the r3 and below only see themselves like it is currently.

State number: All

tired mason Dec 22, 2024, 3:40 PM

#

Posted on behalf of Spyro

Observation: Intel could be done in one click.

Consequences: Intel takes forever with many clicks, map moves, refreshing, collecting, etc. Players do not want to do intel as it takes a long time to get to the end of intel.

Solution: Create an “All” button in order to do all intel like you can do “All” button for helps.

State: All

still oyster Dec 22, 2024, 3:46 PM

#

Observation:
It is not possible to change your resonance heroes and marches on KOTH Sundays. Since there is a march lock for KOTH on Sundays, resonance heroes and marches cannot be changed. There is also no march button after the match.
This problem has been reported countless times.

Consequences:
Especially with events like Immortal Arena, its horrible not being able to change your marches and heroes for a whole day. The players become increasingly frustrated and quit the game.

Suggested Solution:
Finally fix the features and bugs in the game instead of implementing more and more garbage mini events or such nonsense like pets. Finally start listening to your players.

void palm Dec 22, 2024, 4:18 PM

#

on behalf of a player

Observation:
The UI in the latest update has some good improvements but there’s issues scrolling and the auto close after each time you select your option in crates.

Consequence:
Players are getting frustrated with the endless UI changes and updates. Majority of players don’t enjoy these changes, especially the forced new graphics.

Suggested Solution:
Test the features first before releasing, remove the auto close on choice crates and make it a simplistic grid pattern in crates, not an endless scroll.

State: All

void palm Dec 23, 2024, 9:45 AM

#

on behalf of a player

Observation:
The tempest arms auction house could do with an uplift adding in potent reforge solution to the list.

Consequence:
The cost of solution consumption is extortionate after one or even two stat reforges. There’s more important things to grab from the stores than solution.

Suggested Solution:
Add the solution into the auction house either fixed or not. It will increasingly help all players.

State: All

spare vine Dec 23, 2024, 11:10 AM

#

on behalf of a player

Observation: The Escort Mission event was tested in some new states but never made its way to all states, leading to a noticeable decline in player engagement and excitement.

Consequence: This has made the game less interesting and has resulted in players feeling bored and disconnected.

Suggested Solution: Introduce the Escort Mission event in all states to re-engage players and restore excitement and interest in the game.

sick marsh Dec 23, 2024, 1:42 PM

#

Posted on behalf of a player

Observation: The exploration clues from Strategic deployment are random and trading with Alliance members doesn't always result in a trade

Consequence: It is hard to complete the map

Suggested Solution: Instead of making it random make it custom crates and let players choose which part of the map they want

State number: All

median path Dec 23, 2024, 2:49 PM

#

On behalf of UntilAllareBLkorean

Observations:
Furture Tycoon event is messed up based on ranking and needs redesigning.

Consequences:

Players are annoyed as Future tycoon ranking is totally based on Spendings as appears. The point system is fundamentally appearing to be only prioritizing spending over skill and strategy. This not only creates a discomfort environment but also leads to player anger. It's demotivating to see players who spend more being rewarded, regardless of their performance of Free to play and Low Spenders.

Suggested Solution:

The event design should be changed which is feasible for low spenders and Free to Play.
The Rewards should have to be a little more compensative for F2P and Low Spenders
The Rankings should have to be more easily achievable.

State:
All States
6 🔼 1 🔽

empty patrol Dec 23, 2024, 6:37 PM

#

Observation:
Dear SoS developing team, we are facing some difficulties as state 122. During SVS, other states are in a better states than us in terms of updates. These states even have Research buildings (bkz Armour Analisist Center ) and because of this they get 7.5%+ more buffs than us.

Consequences:
Our competitors get more buffs than us because of the state difference + it's been so long old states are haven't merge and we are suffering defeat over and over.

Suggested Solution:
Now we need to merge or old states like state 122 need to be update to date. Thank you.

night mauve Dec 23, 2024, 11:41 PM

#

Observation:
Future Tycoon event rank rewards is unfair.

Consequences:
Rewards aren't given for the rank you achieve, but requires exorbitant amount of spending to receive the rewards you actually have achieved.

Suggestions:
Give the rewards as stated instead of forcing players to spend extra amounts of money (upwards of $400).

mild forge Dec 24, 2024, 11:03 AM

#

Observation: I’ve got loads of purple arms wands in my back pack I’ll never use

Consequence: useless clutter

Suggested Solution: allow 10 to be converted to a gold one please

State number: All

twin iris Dec 24, 2024, 12:08 PM

#

Observation:
Gene Link token found in Deploymennt Gold chest is very underwhelming

Tokens that drop from the deployment are Green always and are of very low quality Uncommon (Green) , barely giving any stat advantage
Only 1 token drops from gold crate which also appears once in 11 times.
There are no upgrade materials given at all

Consequence:

Since this is the only way player can get those tokens, they wouldn't be engaged with this mech.

Suggested Solution:

Have at least a Blue quality in the crates
Add upgrade materials as well

Screenshot:
3 Gene links that I got so far.

fast minnow Dec 24, 2024, 1:19 PM

#

posting on behalf of SyringWolf

Observation:

Event login rewards crucial for completing multiple components of an event are sometimes converted before the event ends, disrupting progress.

Consequences:

•    Players are unable to finish certain parts of the event, resulting in lost drops and rewards.
•    This impacts player rankings, causing frustration for both F2P players and spenders.
•    Leads to dissatisfaction and reduced trust in the event system.

Suggested Solutions:

1.    Ensure crucial event items remain usable until all components of the event are complete.
2.    Communicate clear timelines for item usage and conversion to avoid confusion.

State number:
All

previous votes:
11 🔼 1 🔽

median path Dec 24, 2024, 2:08 PM

#

On behalf of Player

Observations:
Events design is Totally Paid to Play whereas the game is meant to be For Both Classes Paid and Free

Consequences:

Players are annoyed as most of the events only Supporting Paid Players and smaller players and HQs never be able to reach to the Bigger HQs. Due to this uncertainty many players are leaving the game and/or Angry on event design as it should not only be focusing on Paid to Play as it should be for all. If there will be no F2P then Paid Players might also lose the game interest.

__ Suggested Solution:__

The event design should be changed for little spenders and Free to Play Players
The Rewards should be a better compensation for Free Players too.
The more feasible rankings rewards system should be created for all the players.

State:
All States

sick marsh Dec 25, 2024, 3:53 AM

#

Friendly reminder that this channels for feedback reports only, for SoS related discussions you can go here #🆘︱sos_discussion or here #📋︱feedback-discussion

remote steppe Dec 25, 2024, 10:02 AM

#

Observation:
Players are getting many "premium rewards" like skins and decorations they cannot use due to them being maxed level already

Consequences:
Dedicated players are feeling cheated and frustrated, due to getting no return on their efforts and investments.

Suggested solution:
Allow the recycling of all decorations, skins, statue permits, etc in the same ratios as the old ones

Screenshot_2024-12-25-12-00-56-12_31adc454cb6341be574a8086eb6d9093.jpg

Screenshot_2024-12-25-12-00-33-82_31adc454cb6341be574a8086eb6d9093.jpg

Screenshot_2024-12-25-12-00-08-56_31adc454cb6341be574a8086eb6d9093.jpg

Screenshot_2024-12-25-12-01-34-08_31adc454cb6341be574a8086eb6d9093.jpg

Screenshot_2024-12-25-12-01-55-32_31adc454cb6341be574a8086eb6d9093.jpg

Screenshot_2024-12-25-11-30-43-05_31adc454cb6341be574a8086eb6d9093.jpg

Screenshot_2024-12-25-11-25-42-20_31adc454cb6341be574a8086eb6d9093.jpg

lucid mulch Dec 26, 2024, 3:13 PM

#

Observation:
The player has indicated that there is a need for a different migration rating.

Consequences:
The consequence of the current migration rating, jumping from 600 to 1,000,000 is too extreme.

Suggested solution:
Allow a migration rating of 800 to allow transfer without bringing very large accounts.

magic imp Dec 26, 2024, 3:39 PM

#

On behalf of player:

Observation:
Random rewards from game need to have better rewards.

Consequences:
Players can not grow without better rewards.

Suggested solution:
Possibly include a HQ skin or some better rewards.

sick marsh Dec 26, 2024, 11:34 PM

#

Posted for sam9319#913

Observation: The amount of level 8 and 9 coal mines are to few for everyone to dig from

Consequence: Not everyone is gathering enough coal for their Tundra upgrades

Suggested Solution: - Increase the amount of spots in every level 8 and 9 coal mines

Increase the amount of level 8 and 9 coal mines

State number: All

drowsy owl Dec 26, 2024, 11:50 PM

#

Posting on behalf of player: Sky

Observation:
- Syrian flag icon in-game needs to be added along with other flags that are missing in the CC - Govorner building.

Consequences:
- Given a large number of player base of the nation, in light of the recent changes in Syria, it is appreciated to update and add the representation of the Syrian flag to reflect its current design.

Suggested Solution:
- Updating in-game flags icons to follow the current look of them and add the flags of player base that’s missing. 
- To be more specific, this update ensures that the representation of Syria is both current and respectful to its people and their national identity. This adjustment would show respect for the country’s sovereignty and recent developments, aligning with the accurate, official flag used today.

twilit jackal Dec 27, 2024, 6:39 AM

#

Observation:
No Alliance Gas in the Wastelands

Consequences:
Alliances based in the Wastelands run out of Gas (Oil, whatever the fourth resource is) and can not progress any further with Alliance Resources

Suggested Solution:
Add the Alliance Gas to the Wastelands

States: all

grave tide Dec 27, 2024, 6:47 AM

#

Observation: The wording to the buffs on farms says "Resource Gathering Speed"

Consequences: This makes it seem like the buff is suggested for wilderness tiles which does not seem to be the case

Suggested Solution: Change the wording to match everything else in the game if it is meant for the farms in HQ to "Increases the production speed". And if it is meant for gathering tiles, fix it to actually take effect.

States : All

unkempt bear Dec 27, 2024, 9:49 AM

#

Observation: RR Matching is broken since long time now. The recalibrated Raidscore puts us EVERYTIME with enemy who have players to just burn every single player we put out into game. This time our Raidscore got "recalibrated" from 18 M to
28,5 M It's is over 50 % higher than the people we registered.

Consequences: This is completely killing the whole game-play of RR. As soon anyone puts out his best march for a fight or dares to even use 2 marches same time at the tanks they get burned. We get matches like this for a full year now. People stop playing RR and probably soon the whole game as we have these bad matches also at SvS, Nexus and KOTH....

Suggested Solution: You broke your game. Find solutions or just admit you kill the game on purpose for everyone not spending money worth a car per week.

void palm Dec 27, 2024, 2:26 PM

#

on behalf of a player

Observation:
The "Morale speedup" notifications when the device is locked or off-game, that's thrown to you constantly is very annoying and needs to give you an option to remove it.

Consequence:
The notifications are required as it's a "war" game and need to be notified if being attacked, the morale speedup notifications are beyond frustrating over the years.

Suggested Solution:
Give an option to remove this notification specifically, nothing else.

State: All

tawdry wedge Dec 27, 2024, 11:00 PM

#

Observation: desert survival matching take long time

Consequence: Players lose interest to play event

Suggested Solution: increase free attempts to play "monster " to 3 per day

State number: All

fast minnow Dec 28, 2024, 1:11 AM

#

posting on behalf of BarnOwl2525

Observation:

Currently, players can assist alliance members with their dailies using a single click, but there is no similar option to complete their own intel automatically.

Consequences:

•    Players must manually complete each intel task, which can be time-consuming.
•    This discourages players from fully engaging with daily tasks due to the repetitive nature.
•    The lack of convenience impacts the overall gaming experience and satisfaction.

Suggested Solutions:

1.    Introduce a “Complete All” button for intel tasks to streamline daily gameplay.
2.    Ensure the feature maintains balance by consuming the same resources and energy as manual completion.

States:

All

twin iris Dec 28, 2024, 10:41 AM

#

Observation:

Hero Profile Redeem Store needs change in the UX.
**
Consequence:**

Bad UX.

Suggested solutions:

Items have to ordered in way that items related to latest gen in the state on the top AND not at the bottom, right now items needed for G7 heroes are shown at the top.
```
 -- OR Have all items related to hero that is selected should be shown only

 -- OR Have items related to generation of hero that is selected should be shown only.
```
If item is in use in the Hero Profile, one has to go back and remove them in order to upgrade them (from blue to purple OR purple to orange), include some way to let player know that item is in use.

midnight fern Dec 28, 2024, 10:58 AM

#

Observation: You have to pay from everything and still there is added same stuff on the loot pool that players have maxed out OR they get it instantly maxed out during stages.

Consequences: For spenders there ain't no point participate at certain point if odds are seemingly against. Low spenders can also calculate that they will max out certain item during upcoming soon, so no need to throw money out of the window.

Suggestion: STOP adding already maxed out stuff, allow players to change items to another same quality item. For example statue token to another statue token. Frame token to a same worth frame token. Etc.

States: Every state that have possibility to spend real money.

rich kelp Dec 28, 2024, 4:46 PM

#

Observation: Excess hero statue upgrade tickets.

Consequence: Excess tickets sit in backpack and become useless.

Suggested Solution: Allow to recycle for either an appropriate amount of skin tickets or let us swap them for another hero statue ticket we haven't maxed yet.

State number: All

#

Observation: There are far to many events and far to many which are locked behind a pay wall.

Consequence: Players cannot play all events the game advertises unless they spend, there are also far to many events to keep up with.

Suggested Solution: If you cannot play an event without spending then it should be removed or allow a way for it to be played for free.

Remove the worst performing events based on statistics and player feedback, there's no reason players need to be in game 24/7 nor do they want to be.

The length of events should also be minimised, for example Nexus lasts weeks, it should last one week at most per cycle.

State number: All

#

Observation: Migo is too time consuming and costly.

Consequence: Players find stress in playing a 3 month long event filled with mini events which require using lots of resources and spending.

Suggested Solution: Give players a break, bring back a more player friendly migo like the Tiger pet version which can replace a normal migo cycle.

State number: All

hexed dirge Dec 28, 2024, 8:18 PM

#

Observation: Backpack

Consequence: deleting non-replaceable items, because it is impossible to review the contents of the backpack, so much garbage ( ques item and etc) has accumulated in it over the years. The contents of the backpack take up unnecessary memory, in the case of hundreds of thousands of players

Proposed solution: Making all items replaceable or deleting them

primal yacht Dec 29, 2024, 8:30 AM

#

Observation:
Bio caps growth is hidden by the treasure capsules symbol when an upgrade is available.

Consequences:
People are missing collecting and reinvesting biocaps due to the Treasure Capsule symbol, causing Free to Play players to miss biocaps.

Proposed solution:
Have another symbol on screen to remind you to collect those (or add it with all the marches/upgrading/researching side bar)

Affected states:
All

ripe pike Dec 29, 2024, 11:38 AM

#

Observation: No System Message about RR L2 matching and starting Time if not registrated for the legion.
The information about event starting time on RR eventpage is not always working correct!
In koth it works better.

Consequence: R4/5 can not put starting time to Alliance Board or time for L2 is sometimes wrong

Suggested Solution: Please solve it like you do it for Koth event, so everybody will have 2 messages and Infos for both Legions. Thank you

median path Dec 30, 2024, 9:23 AM

#

On behalf of Captain marvel

Observations:

The red icon on the store is a disturbing sign which appears on the store even after complete store purchase

Consequences:

Players are annoyed as even after purchasing all store items available in the HQ store still showing items available red sign which can be seen in the pictures. This appears to a lot of the players and it makes them keep giving them the feeling of missing some items in store but upon visit its all empty

__ Suggested Solution:__

The Red sign of 1 should be removed from the store
The store signs should be according to the old method of Weekly free items received or not. If recieved the sign should disappear
The Items in the store should be increased

State:
All States

median path Dec 30, 2024, 10:07 AM

#

On behalf of Ellas Video

Observations:

The Hero Laura Croft requires few modifications

Consequences:

It is annoying as when laura craft was fully upgraded and given the skill of power surge her BP was around 47 million. But upon her evolving her to special Operatives her BP reduced to 23 Million and to get her BP from special Operative to Power surge BP is quite expensive and require alot of fragments which is totally non justified as it almost requires 1200 fragments which is over costly.

__ Suggested Solution:__

Requirement of Fragments for skill change should be removed
Fragments should be more easily available
The BP for all skills should not give such huge difference

State:
All States

void palm Dec 30, 2024, 2:01 PM

#

on behalf of a player

Observation:
Sentinel general fragments to be added into the pearl store.

Consequence:
Sentinels are hard to obtain outside of spending.
(The recent Christmas event is excluded from this.)

Suggested Solution:
Placing sentinel general fragments in pearl store will be a heavily favored decision.

State: All

primal yacht Dec 30, 2024, 6:52 PM

#

Posted on behalf of .dwide.

Observation:
Activating a MIGO-set, pauses an existing one.

Consequences:
Buffs from MIGO-set are paused and are not stacked.

Suggested Solution:
Allow MIGO-set buffs to be stackable, and have the ability to pause a set timer without activation of another.

grave tide Dec 31, 2024, 3:30 AM

#

Observations:
Level 6 fiend spawn rates are too low for active states/alliances

Consequences:
It becomes increasingly harder to locate one without having to manually search or use random relocations

Suggested Solution:

Increase the search radius to 200km - 300km around the base
Based off of the states age, decrease the spawn rate of fiends that are levels 1, 2, 3 or 4 and increase the spawn rates of levels 5 and 6.

State:
All States

steady heart Dec 31, 2024, 4:32 AM

#

Observation

• Unclaimed Progress Rewards earned during Stages 1 to 7 of the Survivor’s Fair Twinkling Joy sub-event cannot be claimed / acquired during the final Results Stage (Day 22) of the event, as the page is no longer accessible (even though there is still a timer on it).

• Furthermore, these unclaimed rewards were not sent out via system mail / the rewards center, as is the norm with unclaimed materials.

Consequence

• Rewards that were rightfully earned are involuntarily at risk of being lost / unusable.

Solution

• Allow access to the Survivor’s Fair Progress (example pic attached) / Decorations sections such that unclaimed rewards can be claimed / used before the fair voucher store closes.

• Alternatively / more preferably, automatically (and retroactively in this case) forward these rewards to one’s settlement via system mail / the rewards center, as is done in all other instances of unclaimed materials.

States
All

elder sequoia Dec 31, 2024, 4:07 PM

#

Observation:

Dreadbeasts seem available only when there’s a Migo going on, at the period of 2 weeks between Migo seasons they dissapear and we no longer can benefit from them to get stuff that their rallies provide and which players are trying to grow from. It’s not fair to remove stuff even temporarily that players find useful to them on daily basis

Consequence:

People who are used to daily launching/joining dreadbeast rallies are dependant on stuff obtained via those rallies, they are one of the things that majorly impact their growth because of the materials included in the daily rewards
Materials like tactical guides or vehicle parts that are included in daily rewards of dreadbeast rallies are essential. Vast majority of other sources for either material don’t really provide as much to be fair unless somebody is a decent spender to get themself wanted amounts and it’s annoying to be slowed down at something you try to work hard on all of the time
Without dreadbeasts being available average player struggles to obtain fair amounts of tactical guides as even fiends cannot provide them in such numbers, yet vehicle parts are almost impossible to obtain unless as a spender you buy them at bundles or if lucky enough you get them at stores of some events. There’s one free daily available develop at vehicles but it’s only for Gen1, players who are trying to focus on getting Gen2 vehicles are stuck at that stage as there’s nothing they can do which slows down the progress of develop attempts to get to the stage of obtaining a Gen2 vehicle, this can practically be done efficiently only when daily having dreadbeasts

State number:

699/All

viral barn Jan 1, 2025, 7:10 AM

#

Observation: State Merger causing us to lose state name 1122. Consequences: The unwashed masses of 1114 will get our honor, they are a dead state and contribute little to anything. The Glory of 1122 will be lost. Suggested Solution: Make new state name 1122 instead of 1114, no need to punish a Leading state for Bracket by renaming it after a dead state .

sleek mantle Jan 1, 2025, 9:01 AM

#

Observation:
In Alliance & State Recruitment all of the states and alliances in those states post in one long thread

Consequences:
When researching states and/or alliances who are recruiting, it's hard to find one in your range. You have to scroll through the entire thread or try to search which might or might nor work

Suggested Solution:
Have sub-sections of the alliance and states divided into ranges such as 0-500, 501-1000, etc. or even in smaller increments of 200 such as 1-200, 201-400, 401-600, etc. This would make it easier for people to search to find an alliance or state that is recruiting. This would be particularly helpful during merges and transfers.

grave tide Jan 1, 2025, 9:18 AM

#

Observation:
Event times for Survival Royale are weird.

Consequences:
Its harder to play for certain players who are only available to play at the time that aren't in the allocated slots.

Suggested Solution:
Change the times to be all day or possibly spread out evenly throughout the day.
An example of the second option is below:
01:00 - 07:00
09:00 - 15:00
17:00 - 23:00
Which could also be used in other events such as POW, Immortal Arena, Apex Arena and other events similar.

States: All

arctic notch Jan 1, 2025, 9:38 AM

#

Observation:
Event Santa Gift doesn't work - no chances today and Event end tomorrow

Consequences:
Player can't play the Event

Suggested Solution:
Please Repair Event and give Compensation

undone lynx Jan 1, 2025, 10:08 AM

#

Reposted for G B

Observation: 
General Behemoth Skin Fragments can be exchanged for a fragment of any Behemoth Skin you currently own. 

Consequence: 
There are not enough opportunities to get a certain Behemoth Skin. 

Suggested Solution: 
Add the ability to use General Behemoth Skin Fragments to obtain Behemoths Skin, not just to upgrade unlocked skin.

🔼 4 | 🔽 1

rain coral Jan 1, 2025, 11:57 AM

#

Observation:
Like system is abused to harras other players. People are creating fake accounts, or using existing ones to target some people they dislike, changing names to insulting ones in the process. Even making it looks like it's specific person just to create even more tension between people.

Consequence:
This creates new level of harrasment, even after you block someone ingame or you try to avoid them. People are forced to leave their alliances or states because of all the tension that this spawns.

Suggested Solution:
Limit like feature to VIP 8 and above.

State: All

sick marsh Jan 1, 2025, 1:23 PM

#

Posted for a player

Observation: The Wings in the crown store are really expensive at 30 crowns each

Consequence: It's really hard for f2p and mid spenders to obtain those wings

Suggested Solution: Lower the price to 10 to 15 crowns

State number: All

#

Posted for a player

Observation: There aren't alot of places to obtain Legendary Resonating hero fragments except for bundles

Consequence: F2p and midspenders are having a hard time getting these fragments to upgrade their resonating hero's

Suggested Solution: Add Legendary resonating hero fragments to the pearl store

State number: All

tight inlet Jan 1, 2025, 2:45 PM

#

Reposted for G B

Observation:
State mergers makes the strongest state to lose their state name merging with lower ranked states. Losing the state name they have held high

Consequences:
Players are annoyed about losing the state name. which can result into players stopping to spend or even quit the game.

Suggested Solution:
If weaker states merge with a strong state then the strong state should maintain their state number. We have worked had to uphold our glory of the state after all.

States : All strong states effected by this

🔼 22 🔽 1

timid trail Jan 1, 2025, 8:14 PM

#

Observation:
The proposed merge of state 1220 with states 1229 and 1226 will have significant negative consequences for our community. Many players from state 1229 left to escape toxic behaviors such as unnecessary zeroing of players, destruction of alliances, and the targeting of settlements that represent significant real-world investments.

State 1220 has worked hard to create a positive, collaborative environment that fosters teamwork and shared values. We even declined alliances from state 1226 because they did not align with our goals. This merge threatens to disrupt everything we’ve built.

Consequences:
Merging state 1220 with states 1229 and 1226 would lead to frustration and dissatisfaction among players, potentially causing many to leave the game. With transfer limits and few viable alternatives, players would feel trapped in a situation that undermines their enjoyment of the game. Such a decision could also harm the overall player experience and reduce long-term engagement.

Suggested Solution:
Exclude state 1220 from this merge, consider merging states 1226 and 1229 only, and merge 1220 with some other states instead.
Alternatively, avoid merging state 1220 with any other states at this time.
We believe that avoiding this merge would preserve the positive gaming environment we have worked so hard to build while maintaining a healthy balance for all players.

State:
1220 with its all active alliances

lucid mulch Jan 2, 2025, 2:05 AM

#

Observation Player shall remain anonymous.
This player has spent time trying to think about how to make zombies truly unique in the game. And take the game to a new level

Suggested consequence No
direct consequence. Player wishes to submit an in-depth suggestion for game.

Suggested Solution
I’ve been brainstorming an idea to make zombies truly unique in the game. What if zombies became a specialized unit type Unlike regular troops that can be trained in bulk, these zombies would be incredibly powerful but harder to obtain. Even a small number of them could change the tide of battle. Well, here’s the twist: these zombies would require more effort to acquire. Players would gather Zombie DNA and rare materials like Necrotic Fluid or Infected Tissues through events like Kill Events, SVS, and PvE boss fights. While spenders could speed up the process, free-to-play players would still be able to grind and acquire these powerful units, especially rare zombie types that could level the playing field. Even without spending, F2P players could collect highly coveted zombies that could give them an edge over P2W players, making them more capable of defending and dealing significant hits in battle.

To ensure strong monetization, we could introduce Zombie Crates with exclusive packs of rare Zombie DNA, Necromancy Tokens, and Zombie Enhancement Materials. These crates could be available during special events or in-game sales. Players could also purchase Elite Zombie Amplifiers to evolve their zombies into rare types like Gravewalkers or Titanic Undeads.

Players would use these specialized zombies strategically in PvP, sabotaging defenses or causing chaos. Infection Bombs, obtainable through crates or events, could spread the infection and turn defeated enemy troops into zombies under your control.

For those willing to go all-in, there could be Elite Undead Bundles, with exclusive Zombie Leaders like The Revenant or The Warden. These bundles would include special skins, rare DNA, and event-specific resources, perfect for events like Horde Breakouts or Undead Rampages.

This system would potentially add depth to gameplay and create exciting new opportunities for both spenders and grinders, ensuring F2P players can still be competitive while bringing in fresh revenue streams for the game.

State: Anonymous

primal swift Jan 2, 2025, 4:42 AM

#

Observation: Doing merge before transfer is not logical

Consequences: The entire reason behind doing a merge is to try and lvl the playing field for every state or get the ppl out of the dead states to more active states. Doing a merge first doesn't benefit players the way it is suppose to. Take for instance my state. The state merging with us has 2 alliances which both had made plans to transfer. So our state gets nothing but their farm accs out of the merge. How is any logic being used to do this. And I know my state isn't the only state where this is a problem. You can just read through merge after merge of people bringing this up.

Suggested Solution: Do the transfer's first. This isn't going to hurt sos money wise. If people plan to transfer they will transfer either way you play it. If you do the transfer first you can balance the states out better. You end up with less players wanting to quit because they are still in a dead state and lose the ambition to play the game. I still say just let people transfer for free. You wouldn't even need merges because the players would figure it out for you and you 100% would have less players quit. Either way the way it is now is not the best way.

indigo lark Jan 2, 2025, 11:39 AM

#

Observation:
The Hero Challenges event is being removed, which is disappointing because it provides a lot of completion potions that players rely on.

Consequences:
Without this event, players will have to buy completion portions from the store and that's not a useful solution, which isn’t affordable for most especially in the weekly deals store. This will make it harder for many players to progress.

Suggested Solution:
Instead of removing the event completely, keep it but remove the completion chip materials. Let heroes reach max level instantly to keep it simple and still useful for players

States:
All

polar plover Jan 2, 2025, 2:52 PM

#

primal yacht ``` Observation: Bio caps growth is hidden by the treasure capsules symbol when ...

Observation:
Bio caps growth is hidden by the treasure capsules symbol when an upgrade is available.

Consequences:
People are missing collecting and reinvesting biocaps due to the Treasure Capsule symbol, causing Free to Play players to niss biocaps.

Proposed solution:
Change priority order of icons.
Biocap Incubator = 1
Request help = 2
Treasure capsule = 3
Problem solved
(we don't need more stuff added in places when a simple prioritization order change will solve everything)
Affected states:
All

trim robin Jan 3, 2025, 2:54 AM

#

Observation:
When a person uses a resonace hero in a march and gets a report, they don't know what the enemies resonace heros lv are
Consequence;
You don't know how strong they are and if you should attack them
Solution:
In reports make it so we can see enemy resonance hero lv

lilac trout Jan 3, 2025, 11:21 AM

#

On behlf of bigfoot5854

Observation: Our state 1114 gets merged with state 1122. The power compared between both states could not be greater. Means state 1114 has 2 players with collector level 70+, where state 1122 got about 10 collector 90 players. Their 3rd alliance has larger battle power then our 1 and second combined. Why not do a merge between states with comparable powers?

Consequence: Huge amount of players feeling like to quit or switch state due to this uneven merge which not even needed and spoiled a happy state environment.

Suggested sollutions: give 1114 a state to merge with that has comparable power. Take a proper survey and review before meeting state . I have my transfert tickets allready in backpack but other not.

State 1114

Previous votes 7 🔼 3🔽

void palm Jan 3, 2025, 6:10 PM

#

on behalf of a player

Observation:
Operation Festival lacks variety to gain points

Consequence:
Players who save up items who aren't whales stand no chance if the sources are repeats from the previous day.

Suggested Solution:
Have more variety for players to use their saved items for this event, that takes examples from SoTF;
Legendary fragments,
Tank fragments,
Behemoth companion materials,
Gene materials,
Gathering resources.

State: All

grizzled mantle Jan 3, 2025, 11:14 PM

#

Observation
The broadcast center is being used to perform surveys that are often manipulated. These surveys do not provide an accurate representation of all players, nor do the decisions drawn from them match what was actually voted on. You cannot have 10k votes and decide on a result because 2000 people voted on 2 options

Consequence
You make gameplay choices that the majority did not agree with or ask for. You decide the results on your own. This creates an illusion of choice while being anything but

Suggested solution
Use all the resources you have. Ingame broadcast. An actual survey provided to players directly like you USED to do as well as discord and facebook. Use an average of those results and see where things actually stand. Doing it from the broadcast center only is disingenuous.

patent hinge Jan 4, 2025, 2:17 AM

#

Observation:
Tempest Arms Recycle has been changed for the worse. The option to select more than one Epic or Rare Arm for recycling has been removed. Is it possible this was just another "oversight" that frequently happen with updates?

Consequence:
Players are forced to manually select each Arm individually. This is a monotonous and time consuming task ,as there are often hundreds to recycle at a time.

Suggested Solution:
Put the select all option back where it was originally. As there was no need for its removal.

State:
All

sturdy pumice Jan 4, 2025, 10:44 AM

#

Observation:

Balance issue

Mid spenders have no chance to defend against a whale, even with 20m troops now. 6 months ago it was fine.

Consequence:

SVS becomes unplayable. Players loose interest.

Suggested Solution:

Balance the game more.

State:
All

simple robin Jan 4, 2025, 12:02 PM

#

PurpleFlame Observation:
Please stop giving us updates while events are on going!

WhietFlame Consequences:
We were fighting in state vs State event and our players were kicked out of the game due to the update. The result was that many were attacked/lost troops while they were waiting for the game to load after the update and the rally leaders were unable to keep attacking /defending buildings for state points.

PurpleFlame Suggested Solution:
Release the updates only when an event is not on going.

WhietFlame State number:
182 & ALL

tight inlet Jan 4, 2025, 5:09 PM

#

Posted for a player

Observation: SVS before a transfer event is not fair to F2P / Low spenders, If we plan on transferring state we have to skip the event and bubble because of whale attacks that zero small players in a matter of 1 - 2 attacks. And enlistment for 30+ days thus meaning we cannot transfer or need to discharge most of our troops and let go of months worth of training.

Consequences:

Getting zeroed by high spenders / whales during SVS near a transfer event makes smaller player quit the game due to an unfair enlistment rate we cannot possibly clear before transfer event starts.

Solution :

Instead of the normal 3 level difference attack for points. give all players a power rating and let people make points in a difference with power rating instead of settlement level difference.
Provide a way to get more duty coins :
with bios
with doing dailies
in event shops
VIP store
etc...
Give players a increased duty rate ( 500%) for a minimum of 5 days after SVS. especially after SVS before transfer event.

States : ALL

sick marsh Jan 4, 2025, 8:39 PM

#

Posted for a player

Observation: Jungle Gems seems to have been nerfed, players seems to be getting more biocaps then bombs or rockets then during the Christmas event

Consequence: Players are having a hard time to complete the levels without spending alot

Suggested Solution: Give players more chance on obtaining bombs or rockets from the idle rewards

State number: All

ivory pagoda Jan 5, 2025, 4:02 AM

#

**Observation: **Tempest recycling function was updated by a potato and 'Select All' button is now missing for the seas of junk Blue and Purple Tempest...

Consequence: It now takes forever to go in to Filter, select Rare and Epic, then apply filter, then manually tick EACH INDIVIDUAL ONE, then recycle... and is genuinely a stupid change that makes recycling harder and more time consuming... (I have over 300 blues to recycle currently)

Suggested Solution: Don't do stupid updates that make no sense and put the 'select all' button back, or alternatively remove Blue and Purple tempest from the game entirely as they are completely useless and a waste of time anyway.

**State number: **All

twin iris Jan 5, 2025, 6:45 AM

#

**Observation:
**
Certain Red dots in collection don't go away, cannot be dismissed either.

This is happening with seasonal collection sets which have effects when they are completed, but player has not activated .
This is happening with collab special items, which can be upgraded by crystals, happens when appropriate crystasl is available to players' backpacks to upgrade

Consequence:

It kicks in unnecessary OCD in the players and makes them anxious

Suggested Solution:

Red dot should go away, when player has visited that screen.

Screenshots:

sick marsh Jan 5, 2025, 7:52 AM

#

Observation: The amount of items that can be exchanged in the behemoth istitute for the MK3 is really low
When the MK0 came out, players where able to recycle our behemoth (monkey/trex) cells, biobatteries and serum for MK0 components but this time with the MK3 players can't recycle their monkey/trex items for MK3 items. The amount of exchange chances in the behemoth institute for the MK3 are way less then for the MK0

Consequence: Players are having a hard time upgrading their MK3

Suggested Solution: - Increase the amount of exchange chances
Give the option to recycle Monkey/ Trex items into MK0 and MK3 items (maybe make a crate that has items for both the MK0 and the MK3)

State number: All

void palm Jan 5, 2025, 8:18 PM

#

on behalf of a player

Observation:
The notifications on the left side of the screen "automation available!" and "knowledge is power.. get to the lab!" are very aggressive and should only be there once per login maximum.

Consequence:
It constantly pops up blocking a good portion of the side of the screen when actively doing things in the wilderness or events.

Suggested Solution:
Allow an option to remove this aggressive notification in settings or if it's going to remain, don't let it appear until next log in (once per login, once dismissed to not show again).

State: All

rich kelp Jan 5, 2025, 9:30 PM

#

Observation:

Non-stop releases of "features" that only hurt the game and make it harder for players to enjoy.

Consequence:

Despite numerous feedbacks begging for you, FP, to slow down with events, updates, collabs etc. You purposely ignore us all to squeeze more money from those who remain. It is killing your game and our interest in it, top spenders have to increase their spending to stay at the top, and mid-spenders and low-spenders find it tougher to compete against others due to the never-ending gap increase.

F2P have no chance in pvp events, if matchmaking worked then it wouldn't be as much of an issue. But you force "bad" matching to favour certain alliances and spenders.

Suggested Solution:

Listen to your community for once, stop adding pointless new updates to the game, no more new gen tempest, tanks, planes, behemoths etc. There is no fun from it, there is no enjoyment from it, and it doesn't add to anything positive in gameplay.

Note, a very recent and good example is purffect jam.

State: All

terse cradle Jan 6, 2025, 1:23 AM

#

Observation:
This event is very prejudiced against color blind players (myself included) who do not have working color blind modes on their phones/tablets etc. Not nice.

Consequence:
Don't have color specific events. Will make players effected by this illness fall behind and not get appropriate rewards.

Suggested Solution:
Think before you add these types of events 🙄

State: All

fast minnow Jan 6, 2025, 3:22 AM

#

on behalf of a player

Observation:

The new event, Purffect Jam, only allows players to gain chances by purchasing bundles, leaving no options for F2P players to participate meaningfully.

Consequences:

•    F2P players feel excluded from the event, leading to frustration and reduced engagement.
•    The lack of alternative ways to earn chances creates a perception of unfairness between spenders and F2P players.
•    This could decrease overall player satisfaction and participation in future events.

Suggested Solutions:

1.    Add idle rewards or tasks, similar to the Jungle Gems event, to allow F2P players to earn chances over time.
2.    Introduce additional in-game activities or milestones where players can earn chances for the event without spending.

States: All

fair barn Jan 6, 2025, 3:02 PM

#

Observation:

After the states merge, merged states miss a lot of events that give players free rewards.(ex. Value Vouches, Hero Challanges)
The actual compensation given is mostly useless, as old states don’t need chief gear or chief level materials.

**Consequence: **

States that got merged are disadvantaged compared to the non-merged ones, being unable to play these certain events and get the rewards.

Suggested solution:

Improve the compensation given to merged states to be equal to everything they lose.
Or open all the events in the merged states aswell, to be equal to the rest of the states

States: All

plucky grove Jan 6, 2025, 6:33 PM

#

Observation:
Major events like Capital Clash and State vs State Capital Clash always take place at the same time. They basically open at 09:00/09:15 UTC and continue for a number of hours. During this time frame, people come and play and some leave, while others stay for the entire time.

Consequences:
09:15 for some people is very early in the morning (for me it is 3:15am local time). This gives an unfair advantage to those who are in the Eastern Hemisphere. This hemisphere includes most of Africa, Europe, Asia, and Australia, as well as the Indian and Western Pacific Oceans. People in the western hemisphere must always get up in the middle of the night to play, losing sleep and not being as alert as those in the Eastern Hemisphere, where the bulk of the event is during their normal awake time.

Suggested Solution:
Change the starting times of Capital Clash and State vs State Capital clash. Start both of the events at 14:00/14:15 UTC. This makes it more fair to all players by not favoring one time frame over the other and has shown to be a more realistic time for people in both hemisphere.

States:
All states.

wide breach Jan 7, 2025, 3:53 AM

#

**Observation: **
Event times for RR/KOH/DD need to put in some sort of priority. KOH requires us to choose 4 out 5, why bother. RR is 3 out of 5 and there is no priority given to players across different time zones.

Consequences:
We poll our players to get their preferred playing times as we have players across multiple time zones. We then try and do 2 legions, one at the earlier times of 12/14 and the other at 18/14 or if 16 is an option 16 vs. 14. 9 times out of 10 the group that wants to play at 18:00 get 14:00 or this past weekend, they got 12:00. Because of the random times some of our players have to play between the hours of Midnight and 6 am in their local time zone.

Personally - I despise playing SVS and CC at 10:00 as start time is 5 am my time which means, I get up at 4 to ensure that accounts are protected from random attacks by the other state prior to the start of SVS. It is even worse for our Central and Pacific time zones as they are 2 and 3 hours earlier than mine in Eastern time zone.

It hurts the entire alliance as a whole as we end up with players that can't make it due to real life obligations or needs. Then we are in a battle playing 21 players against 30, yet the matching is based on our 30 registered players. This is especially important during MIGO time as those are tasks that need to be completed and if we don't offer them at a reasonable time, people are losing out.

Suggested Solution:
Put the preferences back into the scheduling aspect of the game and expand the time offerings to include better times to accommodate all continents. 12, 14, 16, 18, 20, 22 would ensure that the majority of players would have a time that is reasonable. Either let us select the time we want or at least narrow it down to 2 choices so we can tell our players - for those that want the earlier matchings those will be held at 12:00 -14:00 and for our later folks 18:00 to 22:00. I have attached a portion of our time zones to show the issues. People in Thailand, New Zealand, Australia are playing at 3 am local time because we consistently get matched 12:00 or 14:00.

States:
All states - Requested state is 334

rigid copper Jan 7, 2025, 8:50 AM

#

Observation:
The State Transfer feature is active, but the Pearl Store is not open. Players are unable to purchase transfer tickets required for the event.

Consequences:
The unavailability of the Pearl Store during the State Transfer event is preventing players from acquiring the necessary transfer tickets. This hinders their ability to move to their desired states, leading to dissatisfaction and frustration within the player community.

Suggested Solution:
Ensure that the Pearl Store is open whenever the State Transfer event is active, allowing players to purchase transfer tickets seamlessly during the event period.

heavy spoke Jan 7, 2025, 9:32 AM

#

Observation:
The State of Survival interface, event descriptions, and usability features fail to meet modern gaming standards. The calendar, event navigation, and communication tools are confusing and inefficient. Poor translations often lead to misunderstandings among players.

Consequences:
These issues frustrate players, causing conflicts and a negative experience. Over the years, a lack of improvements has led to player exodus, hindering community growth. New states open frequently, reflecting declining retention rather than organic growth.

Suggested Solutions:
1. Redesign Interface: Simplify and modernize the UI to improve usability, particularly for events and the calendar.
2. Improve Translations: Implement reliable systems to reduce misunderstandings and improve cross-region relations.
3. Expand Communication Tools: Add advanced alliance features for announcements, planning, and coordination.
4. Focus on Gameplay: Update graphics, improve event mechanics, and optimize performance. Avoid superficial events and unnecessary collaborations.
5. API Capabilities: Introduce APIs for plugins and data integration, enabling tools for better analytics and interaction via platforms like Discord and Telegram.
6. Content Updates: Replace outdated decorative elements with designs reflecting the game’s serious and strategic audience.
7. Utilize AI: Leverage AI to enhance user support, optimize mechanics, and improve the overall experience.

elder sequoia Jan 7, 2025, 11:41 AM

#

Observation:

When upgrading conversion units to the next level 3 units are used for every new unit, from those 3 we only get to select 1 where the other 2 are randomly chosen by the system, the one we choose carries on its stats to the new unit at next level
Sometimes we meet a case where some of the units we wanted to keep for later to use as our chosen stat wise end up being chosen by the system together with another unit we use as our chosen stat wise

Consequence:

People try to save themselves certain units for later to be able to combine them in such way that the new units will contain their stat(s), sometimes if such units are not installed/in use which makes them free to use system may choose them to combine with one chosen by us and then people end up frustrated as they have lost one or more of those units they were trying to keep to use on another unit, which in result doesn’t let us end up with what we intended to have at the end
When upgrading units at stages where we get to choose new stats for them we try to lay them out in specific way that when we get a good or interesting to us stat on either unit we try to keep it, so that later we could use those units as our chosen to combine with bit worse ones for even a much better unit, especially when focusing on specific stat or stat colour
System sees worse and better stat wise units in a different way than we do, with that being said not every unit we end up getting has to be the one we were hoping for and not every unit goes into upgrading our wanted way if we always would be dependant on the system

State number:

699/All states having this feature unlocked (most likely ones with minimum P8)

primal yacht Jan 7, 2025, 1:21 PM

#

Posted due to several player remarks

Observation:
Purrfect Jam seems like an interesting mini game however near impossible to progress in it for F2P.

Consequences:
It is not possible to reach even 10 pearls without buying bundles, thus deeming this event useless and not rewarding.

Suggested Solution:
Add an idle rewards to this event, making it little more interesting for non spending players.

States:
All

trim robin Jan 7, 2025, 2:13 PM

#

Observation:
With state merger, some people who could do apex arena can no longer do it because of their state ranking for battle power.
Consequence:
There are people who are strong that can actually beat those higher up in the ranking system because battle power mainly shows how many troops you have. I have a 2B BP account that can beat some people with 4B BP, but with merge, it fell down the BP ranking.
Solution;
Make it so that everyone in the state can join. Sure the weaker players will not be able to get that high of rankings, but they still can join and get some small rewards.
State:
All

void palm Jan 7, 2025, 6:54 PM

#

on behalf of a player

Observation:
Annihilation Awaits event with fixed times is a strange idea to implement.

Consequence:
The event itself is not PvP orientated and is a state-fixed event with only a set amount of attempts per day, giving no player any advantage for having this open all hours of the day.

Suggested Solution:
Remove the fixed timers for this event, it's not needed nor welcomed.

State: All

fading jewel Jan 7, 2025, 7:34 PM

#

Observation:
Hero quality is inconsistent within generations and with special operations heroes. Players frequently spend to unlock new heroes to find that they wasted money because that particular hero is broken. The biggest instance is the special op hero Splinter, who is worse than some regular resonating heroes despite him costing thousands of dollars more.

Consequences:
Players are now less likely to spend on new hero generations, especially on special ops heroes. I have no doubt that the number of people who unlocked Lara Croft as a special ops hero was a tiny fraction of what was expected by the developers, and it is all because Splinter is garbage and players don’t want to be burned again.

Similarly, there is at least one hero from each generation, which is absolutely worthless and players usually don’t find out until they have spent on them.

Suggested Solution:
Similar to the pet reset, allow heroes to be reset within their generation. For example, a player could reset Boomtail, which would exchange Boomtail fragments for generation 20 crates, and they could instead use those crates to unlock fragments of Stacie, it they want to focus on her as a hero.

Similarly, players could reset Splinter or Selena to provide them general special ops frags, which could be used on Angelica or other special ops heroes.

polar plover Jan 8, 2025, 2:36 AM

#

Observation:
The Showdown event allows players to change resonated heroes without being penalized because the deployed heroes are tied to the event and not restricted to marches outside of it. However, this functionality is absent in other events like King of the Hill (KoTH), Survivor Royale (SR), Immortal Arena, and Doomsday Express, which require the use of 3 marches but don't account for the flexibility in resonating hero setups.

Consequences:
Players are limited in their ability to adjust resonated heroes during these events, causing frustration and inefficiency. This rigidity creates unnecessary complications, as players must constantly manage at least 5 hero setups between events and regular gameplay. It diminishes the quality of life for players and adds unwarranted complexity to participating in multiple events.

Suggested Solution:
Step by step.

Uniform March Settings: Use a universal setup system.
Koh, survivor royale, train conductor, immortal arena, to name a few use a 3 march system. All of these separate march locations can be combined and simplified to ONE to reduce player inconvenience.
Copy the Showdown March Code: Apply the code from the Showdown event that prevents hero lock-in issues which ensures flexibility. Implement this functionality into step 1.
Streamline Hero Setup for Events: Ensure that deploying heroes for these events doesn't restrict changes to resonated heroes for other game functions.
Solving Empty Marches From Train Conductor
Using the above design, once players set up their universal march setup, if they are appointed as the train conductor the march setup will take effect. This will reduce the stress of everyone involved for no longer needing to contact the individual for them to register their marches.

This approach is simple, efficient, and player-friendly, ensuring consistency across events and improving gameplay quality.
It will help reduce server calculating for less lag.

elder sequoia Jan 8, 2025, 1:03 PM

#

Observation:

Lately we have bunch of collabs one after another, they include at least one resonating hero each. Once you get such hero you wanna work on it and for non spenders this is difficult and/or almost impossible. The amount of Legendary Resonating Hero Fragments obtained and their sources are rediculous, especially if talking about anything outside bundles that only a pinch of players can afford to benefit from which frustrates vast majority who try to work on upgrading their resonating heroes

Consequence:

Vast majority of players (especially F2P and low spenders) struggle to get their resonating heroes upgraded to any decent stage based on current possibilities which is pretty annoying and frustrating. Once you find a resonating hero you need to get them upgraded to at least 4 stars so that they could gain 100% of stats from hero you wanna resonate them with, with the amount of available frags for free it’s not that easy to work on upgrading resonating heroes unless being a decent spender who can non stop buy themself bundles with those frags
There are hardly any free sources of those frags and most of them aren’t enough frequent, the amounts of frags they provide don’t seem any close to anything we see as enough honestly. Regular sources of other just as important stuff like growth materials would be ideal sources for those frags and players would be satisfied purchasing them there while trying to work on getting few resonating heroes done to some decent stage
Bundles seem the only „fair” source of resonating hero frags because of their frequency and amount of frags they contain. People who don’t buy bundles or buy them rarely feel left out with spenders from higher tiers benefitting them, including that these days resonating heroes are good and useful in PVP as they improve the performance of normal heroes they are resonated with (especially if resonated with same type and style), people who try to work on their heroes and performing in PVP battles try to consider that, also those who don’t spend money in game

State number:

699/All

lucid mulch Jan 8, 2025, 1:09 PM

#

Observation: Player is highly displeased with the efficiency of Customer Service. it is their observation that their problem should not have taken more than one hour to fix and they have been waiting for a reply for an extended period of time even after providing requested items.

Consequence: As a consequence, the player is unhappy with his overall game experience, this specific issue is causing them to hate the game. They once loved.

Suggested Solution: The player suggests truly putting effort into revamping the player Customer Service experience, so it’s more efficient.

State: anonymous.

empty tiger Jan 8, 2025, 2:43 PM

#

Observation: We don't have alliance gold and cannot build towers nor purchase crates for members and no train (we have to buy ticket for the train to work) This has been an issue for months! and i have reported it many times but NO response

Consequence: Members are leaving alliance

Suggested Solution: Help would be appreciated

State: 667

still oyster Jan 8, 2025, 5:29 PM

#

Observation:

Imagine the following: you install a zombie survival game. You'll find cute cats, tigers, falcons, dogs, monkeys, dinosaurs, airplanes and helicopters. In the game you will fish, sail on the water, run through the desert, explore labyrinths, sort paint bottles in front of cute cats. You collect statues and cosmetic items that win entire wars.

What you won't find, however, are ZOMBIES! Duck you, we have tons of lvl1-4 zombies, but almost no lvl6 zombies.

Consequences:

Players quit the game because they expect other content and are frustrated by countless micro-events.

Suggested Solution:

Players are tired of all the bloatware. Remove all this garbage and finally focus on the core of the game and implement content that fits the setting of the game.

Remove lvl1-4 fiends and increase the number of lvl5-6 fiends! Low level fiends are totally unnecessary in old states.

Or at least give me some of the stuff you smoke.

harsh storm Jan 9, 2025, 1:25 AM

#

Observation:
Players who previously had not upgraded Lara to a high level are now unable to purchase her fragments to progress further, leaving their progression limited. For example, mine is currently at level 3 as a Special Operative Hero, and I cannot upgrade to level 4 or max her skills. At level 3, she only provides 75% of the hero stats, making her less effective than Selina and significantly worse than Ada.

Consequences:
Players with lower-level Lara heroes are at a disadvantage since they cannot strengthen or utilize her effectively in gameplay.
This limitation causes frustration and dissatisfaction, as players feel stuck and unable to make progress with a key hero.
The imbalance in hero power impacts performance in events or scenarios that rely on fully upgraded heroes.

Suggested Solution:
Allow players to use Special Operative Fragments to upgrade Lara further.
This would ensure fairness and enable players to progress with their heroes while maintaining a balanced and enjoyable gaming experience.

simple robin Jan 9, 2025, 10:02 AM

#

On behalf of Demon Wolf

PurpleFlame Observation:
The states die fast and there is a huge inactivity issue ,even in the new states.

WhietFlame Consequences:
People choose to leave the state and many people end up getting bored and they quit the game because there are many who don't want to transfer to an other state.

PurpleFlame Suggested Solution:
Please merge our states with other states.
We need new people to join us.

WhietFlame State Number:
1338

sick marsh Jan 9, 2025, 2:01 PM

#

Reposted for Fᴀʟᴄᴀᴏ ツ

Observation: At the end of Collab event players are stuck with Lara training tokens they can't use

Consequence: It's a waste to have Lara training tokens sitting in players backpacks without them being able to use them

Suggested Solution: Allow players to recycle Lara training fragments into Special Operative Hero Fragments at a rate of 5:1

State number: All

Previous post: 7🔼

primal yacht Jan 9, 2025, 2:01 PM

#

Posted on behalf a player important remark.

Despite being the core theme of advertisment, the appeal of overly sexualized characters (women in particular), is not the marketing this game needs to attract new players.

**Consequences:**
The designs are demeaning and devaluing women, in an attempt to prove that they can possess certain stereotypical professions  and in overly underdressed manner.


**Suggested Solution:**
1. Change the design team goals, a character can still look attractive and decent without over sexualized appeal, without having gender specific 'classic' roles (such as sexy nurse, or sexy policewoman and etcetera).

2. Improve the game advertising by showing actual legit and interesting gameplay or game themed videos instead of resulting to degrading a certain gender.


**Affected states:**
All```

fast minnow Jan 9, 2025, 2:52 PM

#

posting on behalf of ReaperLT

Observation:

The game allows state transfers, but players in newer states can only move to older states if the difference in hero generations is just 1. This restriction prevents movement to older states with larger generation gaps.

Consequences:

•    Players are unable to join friends or alliances in older states with bigger hero generation differences.
•    This limits player flexibility, even though the game content is consistent across all states, apart from hero generations.
•    With the current transfer system, players may need multiple transfers (e.g., 4–5) to move  to older states, hoping each time that the game allows the next transfer.

Suggested Solution:

•  Allow players to transfer to older states regardless of hero generation differences, with the understanding that they do so “at their own risk” and accept any challenges that may arise.

States:
all

somber otter Jan 9, 2025, 4:55 PM

#

posting on behalf of Christy

Observation:
The game graphics do not offer night (darkness) effect inside the settlement or in the wilderness.

Consequence:
The gameplay is affected, because it does not seem realistic being daylight 24h/24h, especially when there are lighting decorations.

Suggested solution:
Adding night effect in the game, where daylight cycles vary on the UTC time, with the possibility for players to turn it on or off, manually.

State number:
All states.
Previous post: 2 🔼 -1 🔽

fringe gate Jan 9, 2025, 6:44 PM

#

posting on behalf of RimasLeon

Observation:
The Jungle Gems Event is an Event a lot of Players generally do like. It has a chance to give even Free to Play Players some rewards for free. Unfortunately the odds for getting the Items are not clear and also a lot of times Players only get Biocaps or magnifier(which dont help if you do not have rockets, bombs or fire crackers). Useful Items drop rate seems way too low.

Consequences:
An Event that is generally liked by Players often frustrates them now, cause they don't know the odds for the items aswell as getting bad drops. This might cause Players to not wanting to play this Event anymore.

Suggested Solution:
To make Jungle Gems more enjoyable for all Players, the Developers should:
Include the Odds for the dropping of the different Items
Increase Drop rate for useful Items like Bombs, Firecrackers or Rockets to minimum 1 drop per 6 hours.

State number:
all states

fallow stag Jan 10, 2025, 2:04 AM

#

**Observation: **
Once a collaboration between State of Survival and a third party ends, it becomes challenging for players to unlock the collaboration hero and acquire the necessary legendary resonating fragments to upgrade them.

**Consequences: **

Players who missed the collaboration event have no way to unlock these powerful heroes, creating a gap in competitive gameplay.
Upgrading resonating heroes becomes nearly impossible, which may discourage participation in certain battles or events where these heroes are pivotal.
The exclusivity of these heroes can lead to frustration among players, especially when these heroes become key contributors to winning battles.

**Suggested Solution: **
Introduce Special Universal Unlocking Fragments that can be used to unlock collaboration heroes post-event.

These fragments can also be used to acquire legendary resonating fragments for upgrading.
They can be earned through limited-time events (Jungle Gems, slots etc..), milestone rewards, or in-game purchases, ensuring accessibility for all players.
This approach maintains the exclusivity of collaboration heroes while providing long-term utility and balance for competitive gameplay.

fast minnow Jan 10, 2025, 2:21 AM

#

posting on behalf of BarnOwl2525

Observation

In the game, players lose their login streak if they forget to check in for a single day, forcing them to start over from 0. This can be disappointing for players with a long streak.

Consequences

•    Players with long streaks feel frustrated and demotivated when a single missed day erases their progress.
•    The lack of recovery options reduces the incentive to maintain a streak for some players.

Suggested Solution

•  Introduce an option to recover a missed login streak using biocaps, similar to mechanics in some events, to help players maintain their progress.

wooden coral Jan 10, 2025, 11:42 AM

#

#Observation# : RR Matching is broken since long time now. The recalibrated Raidscore puts us EVERYTIME with beastly alliances (happy for them) who have players to just burn every single player we put out into game. Pic for evidence.

#Consequences# : People will stop playing RR as it's not competitive anymore.

#Suggested Solution# : Players pay enough money, you should find a solution. Adjust the recalibration and stop pretending that you're doing it.

warped temple Jan 10, 2025, 12:04 PM

#

#Observation# : RR matching is absolutely impossible now, not just broken as usual. I wonder how devs see this game and how it even became possible to do such matching

#Consequences# : Many players have already stop playing RR as it's impossible to play now.

#Suggested Solution# : As the previous player said finally solve this problem and stop pretending that you're doing it.

night mauve Jan 10, 2025, 2:25 PM

#

#Observation# : RR time selection is so messed up. It is required to register for 3 time slots, but don't offer enough options.

#Consequenses# : We have to choose a time that doesn't work for our members and 9 times out of 10 we get our last choice and our members can't participate in RR. We make sure our players preselect the best time for our legion 1 players and we still get the last choice.

#Suggested Solution# : Add two or three more time choices or only require two time choices for registration.

fringe gate Jan 10, 2025, 2:25 PM

#

posting on behalf of RimasLeon

Observation:
All mods try to answering players questions but there are some questions can't be answered by mods

Consequence:
those questions mostly left unanswered which make players feel annoyed and frustrated

Solution:
provide a clear information about new feature or event before launching .
make a channel in discord server which will have a SOS representative who could provide information and know everything about game and accessible by all players and will have some rules like:
1- sessions will be held Periodically
2- mods will prepare list of unanswered questions
3- during the session if players have more questions they reach out to a mod to ask this question

State:
ALL STATES

glossy mantle Jan 10, 2025, 2:35 PM

#

Observation: without any kind of announcement or warning you changed the seasonal prize rewards and put in tempest gen4 stuff after the vast majority of players already spent our coins, getting obsolete gen1 tempest stuff.

Consequences: it was a waste of our coins, if you had had the decency to warn us in advance or have added gen4 stuff from day one there would be no problem.

Solution: compensate us with a good amount of seasonal coins or directly give us equivalent gen4 tempest stuff.

State: all

patent hinge Jan 10, 2025, 4:59 PM

#

On behalf of Lana

OBSERVATION
Players are becoming increasingly, over the top, FED UP with the loss of ZOMBIE related features, events and even the newly released heroes.
The Zombie based game-(STATE OF SURVIVAL- ZOMBIE WAR) has been morphed into a game that has only tomatoes for subsidence, But, somehow has managed to develop a space program!!

CONSEQUENCE
The game has lost almost ALL appeal, as a ZOMBIE APOCALYPSE based game- Players feel they are not playing that genre of game anymore. Players have and will continue to mass Exodus from game.

(While it remains understood that the money grab situation will not disappear from the main goal of the game & it's purpose...there are still a few ways to have surety that all Players can enjoy a gaming experience.)

SUGGESTED SOLUTION(S)

Bring back the ZOMBIE appeal of the game.
Base events and features SOLEY on ZOMBIE related themes.
STOP introducing events and features that are not even remotely based on or in a ZOMBIE related atmosphere.
Create Heroes and their skills with strength that will either outwit, outfight the past heroes AND make them relevant to the ZOMBIE apocalypse world.
While the Cats are cute-Combine them to incorporate ZOMBIES all the cute cat, color, shape wanna be type side features resembling other games that are a popular genre, can be ZOMBIE related....and replace them with ZOMBIE related side feature games. (ie: ZOMBIES= instead of CATS in side games- ZOMBIE related items, instead of FOOD =Mahjong type side game. ZOMBIE shaped or themed squares in Jungle Gems)
Have a mindset when creating new development for game, that it is a ZOMBIE game- and it should maintain the integrity of such.

States
ALL

void palm Jan 10, 2025, 6:02 PM

#

on behalf of a player

Observation:
The Incubator feature in the lab is completely out of date. It needs a rework or a revamp.

Consequence:
Players barely care for this feature anymore as it offers miniscule benefits.

Suggested Solution:
Multiple the incubator feature by 100 or add the option to incubate other, more important items that's up to date.

State: All

somber otter Jan 10, 2025, 8:19 PM

#

on behalf of Josephine-odds

Observation:
There is space for only 20 alliance members in a Bunker or Fortified Facility.

Consequence:
Not all members who want to participate are able to fit in.

Suggested Solution:
Add space for more than 20 players in Bunkers and Fortified Facilities and increase the number of rewards accordingly.

State: All

void palm Jan 10, 2025, 9:49 PM

#

on behalf of a player

Observation:
A lot of the buttons in game are too thin or to small with a lot of space to make these bigger in the UI.

Consequence:
Constant multiple tapping on mobile devices and it creates layers of the same page if its a report, having to delete multiple. Players are frustrated with the precise area on items and buttons needed that's made for a computer mouse and not a human finger.

Suggested Solution:
Make the buttons bigger, registration hitbox larger and easier to hit.

State: All

stoic imp Jan 10, 2025, 11:30 PM

#

On behalf of Eqvilibrium

Observation:
 We are missing more events that favor f2p Player as it is still hard to get some items without spending

Consequences:
It is getting harder for F2P Player to keep up which lowers the gaming experience

Suggested Solution:
Give us events to gain more rewards as a F2P and improve the rewards in already existing events like Showdown etc

vivid breach Jan 11, 2025, 3:16 AM

#

Observation:
I am in a state where we are getting 9 heroes generation released at once. No prior notification not notice nothing.

We are already overwhelmed with upcoming game update :

spacecraft
pet breeding
generation 4 tempest arms
gen links (released in last few weeks)
genetic recombination(released in last few weeks )

Now we are getting 9 generation of heroes and no information of possible compensations! All time we have spent in building current heroes so we could face opponent in reasonable manner is put to vanish , because of this news.

You have been asked to slow down released let us breathe and catch up!

Developers seems to forget the game is built for us not for them ! We don’t ask you to release everything at once ! We ask you to think and let us catch up!

It’s unfair that we are forced to participate in events without practically zero chance because of your own greed!

Consequence:
Constant multiple releases without reasons ! All this will cause a lot of unhappy players who will decide to quit being overwhelmed with all this.

Suggested Solution:
game need balancing ! Needs slowing down ! We don’t need spacecraft or pet breeding or generation 4 tempest ! We asked you several times to SLOW DOWN let us catch up !
To many things is released at once ! We are not machines we have work we have real life ! Take time to consider what players want not what YOU and only you NEED !

State: All

manic glacier Jan 11, 2025, 8:44 AM

#

Observation:
Event Center (Event Billboard) tab is something misleading thing exist

Whenever I click it (Events Billboard with Trophy Icon), and it always shows Vera & Nara Treasure (VERY UNNECESSARY FOR F2P) not directly to very important event when no gems event (e.g Troop Drill, Alliance Throwdown, Path of Water)

Consequence:
Free to Play will accidentally click buying bundles from Paywall, sometimes F2P players have ocd to try any events possible

Is developers lost their braincells nowadays, dont care about F2P players, or make it even worst???

Suggested Solution
Put Everything that misleading events in Bundles (Look at + Biocaps) there is BUNDLE ICON, and all paywalls should extinct in Events Center

Note: Which Paywall Shown in Events Billboard
Shows Frequently

Hidden Treasures
Team-Up Bundle
Journey of Surprise

Rarely Seen but Still a Paywall

Star Ascension
Mystery Mania

State:
All include newest state

manic glacier Jan 11, 2025, 8:59 AM

#

manic glacier Observation: Event Center (Event Billboard) tab is something misleading thing ex...

primal yacht Jan 11, 2025, 6:30 PM

#

Posted on behalf of kieron4905

Observation:
Resonating hero fragments can not be converted to general resonating.

Consequences:
Clattered bag with partial converted fragments with no  way to complete the heroes, especially for low spenders/f2p

Suggested:
Allow to recycle resonating hero fragments into general resonating.```

tired mason Jan 11, 2025, 8:05 PM

#

On behalf of ~Buttercup~

Observation: Characters are inappropriately portrayed.

Consequences: Some heroes are portrayed with “adult like” and derogatory clothing and voices. They are disgusting, creepy and inappropriate.

Example: Codi is portrayed as a “inappropriate” bunny.

There are women that play this game as well children.

Suggested Solution: Designers need to do better and make characters designed and represented appropriately for everyone to be comfortable.

State: All

fair barn Jan 11, 2025, 8:27 PM

#

Submitted on behalf of OG Thunder

Observation:
Since we already had an collab with The Ninja Turtle, the player would like a collab with Naruto

Consequences:
None

Suggested Solution:
Add a collaboration with Naturo

States: All

primal yacht Jan 11, 2025, 9:11 PM

#

Posted on behalf of udham9363

Observation:
Path Of Water is essentially a pre-designated event if matched against high spenders/very powerful players.

Consequences:
Players usually try at first and then just stay stationed at spawn until game is over as they have less chance of winning.

Suggested Solution:
1) when teams are imbalanced, give the weaker team extra skill uses.
2) Add an additional item that can spawn and reduce skill cool down.
3) Add certain mini bonuses when killing more than one player and being on a spree (like speed/lethality) but have health/defense tradeoff reduced faster to keep it fair.

States: All

void palm Jan 11, 2025, 11:40 PM

#

on behalf of a player

Observation:
The model assets of the game could do with an updated feel to the current games direction.

Consequence:
Boring and bland models from years ago with many changes happening to the game's story it would be nice to have some new visuals that's not UI

Suggested Solution:
Improve models in game to fit the current life of the game's story from CC, tiles, mines etc.

State: All

lucid mulch Jan 12, 2025, 1:22 AM

#

on behalf of a player

Observation: The player has some new suggestions about ways to improve bunkers, enlistment Office. The current reality of each of these features is that they are a little outdated.

Consequence: as a consequence players are not enjoying the features as much as they would be if they were updated.

Suggested Solution:
1.) The player suggests creating a statue for bunker and enlistment stats
2.)We should be able to retrieve the strength of our first march. give The bunker an adjustable bluff to retain X amount of troop's when activated.
3.) Alliance members can help the bunker, In some way.

State: All

analog gorge Jan 12, 2025, 2:41 AM

#

Observation:
Individual players are the only ones who can move to a location in the alliance Hive.

Consequences:
R4 and R5 leaders cannot properly plan and design Hive arrangements. When new structures need to be built or when new members join, we have to wait for each player to log on and ask them to move. And if a player has been absent a long time, we have to ask Governor to kick a player. This wastes time, effort and resources. It also results in unnecessarily losing a player if Governor intervenes.

Suggested Solution:
Allow R5 and R4 leaders the ability to relocate players within the Hive. New location can be limited to alliance territory only. There can be a maximum number of 10 players moved per month.

unkempt bear Jan 12, 2025, 7:02 AM

#

Observation: Freight Train holds room for 4 players. No matter if the alliance has 20 active players or 50 or even more.

Consequences: Big active alliances get again punished for having lots of members. The chance for being picked as member for the train is smaller than on a less active alliance. It results in less rewards per player if you have an active alliance.

Suggested solution: Make the train length depending on active members. Either by checking numbers of logins or add wagons when a certain number of players joined the train.

manic glacier Jan 12, 2025, 8:01 AM

#

Observation:
There are over 40 feedbacks about Hidden Treasure (Vera & Nara Treasure also count as Hidden Treasure), and some got top 10 feedback, they did price reduction but F2P still cant even try it

Consequences:
There are many F2P cant get to try play hidden treasures (except in PTR if they added it)

Suggested Solution:
It's been 1,5 years since it release, got lots of feedbacks about it, and its still paywall, Price reduction helps for low spender but no for F2P

Here's good solution

Make first Treasure Compass purchasable with Biocaps (just like Value Slot++, Crowbar event)
OR
Add Pass that F2P able to get Treasure Compass in lvl 21

State:
All

undone lynx Jan 12, 2025, 1:34 PM

#

on behalf of a player

Observation: 
Rewards in the Alliance Throwdown were changed in the middle of the event. 

Consequence: 
Players feel cheated: they participated in the event, spent materials to get a high rank hoping to get the rewards they saw at the beginning of the week, and ended up with something completely different. 

Suggested Solution: 
Send all players compensation according to the rank rewards showed at the beginning of the week. 
Please, don't change event rules and rewards after an event starts.

errant mulch Jan 12, 2025, 3:16 PM

#

Observation: State of Survival Patch Notes v1.23.10 from 01/02/2025
Fixes - 4. Improved the matchmaking mechanics for Reservoir Raid. We'll continue to fine-tune this based on player feedback.

Matchmaking even got more worse than ever. We were matched to an alliance where we couldt even win a double rally versus several of the opponents players. When compairing the raid score of our players I still wonder how these were calculated. It looks like - the better the accounts are, the smaller the difference in raid score, i.e. raid score of whale accounts have more or less the same raid score than mid spender accounts. As we have a bunch of mid spenders, the difference to an alliance with several whales is so small that we get matched with them.

Consequences:
Players wont play RR anymore ... one of the best events in SoS

Suggested solution:
Start working on the matchmaking (btw in general - we had the in last Nexus) instead of launching new things like pet breeding, spacecraft, ta gen 4, which will make the matchmaking even worse.

violet narwhal Jan 12, 2025, 3:26 PM

#

Observation:
The power gap has gotten to ridiculous levels that big players can wipe out even high spenders that are decently maxed. Players that have decent stats, having spent several thousand dollars, with 20mil + troops are losing solos against maxed whales. This makes the game unplayable for anyone apart from the whales.

Consequence:
Absolutely no interest in playing RR or SvS or Nexus or AD. Folks are too happy to skip these events and live under the shield. After doing that for sometime, they lose interest in the game itself and they login once in 2/3 days, then it becomes once a week and then they go away forever.

Solution:
Reduce the power gap. Bring some semblance of sanity into the power gap. Introducing genes, spacecraft, new heros are definitely NOT the way to this issue. SLOW the heck down on your feature releases, let others catch up a little, make some tweaks to reduce the wounded in battles. Your hospital size is 1 mil or so. How the heck can you design a system where we get 10 times more wounded than hospital capacity in just 1 attack. LISTEN TO YOUR PLAYERS

shadow plinth Jan 12, 2025, 3:34 PM

#

Observation: when I couldn’t believe this game could be more dumb there are two versions of state of survival? And if you are different versions you cannot communicate with each other in reservoir raid? The chat box does not appear?

Consequences:
Our rally leader could not communicate with us and did not know what to do.

Suggested solution:
Integrate versions better or why even do this in the first place I cannot fathom?

plucky grove Jan 12, 2025, 3:41 PM

#

Observation:
I don't know what it is like on other platforms, but on my iPad, when the Pluton is supposed to be available, I never see it, only the other infected that obviously need to be killed before the Pluton can be killed.

Consequence:
If others have this same issue, then we will never have a shot at the Pluton, much less defeating it.

Suggested Solution:
Fix the code so that, regardless of the platform you are using, you see the Pluton and can therefor, attack it. Give everyone a chance, regardless of the platform they play on.

States:
I will assume all states and potentially all of the iOS players.

void palm Jan 12, 2025, 8:38 PM

#

on behalf of a player

Observation:
AH needs an update in rewards.

Consequence:
Badges and hats are no longer helpful. With the event stores updated why not update the events.

Suggested Solution:
Update AH rewards by offering coins for the event stores or update the rewards appropriately to the state's age.

State: All

sick marsh Jan 12, 2025, 8:40 PM

#

Posted for a Player

Observation: RR matchmaking isn't fair, alliances with maxed out players are getting matched with smaller alliances that can't compete with their opponent. For example having an Alliance with 260-270B to compete with an Alliance with 590B is not a fair match.

Consequence: The smaller alliances don't want to play when they see that they have no chance on competing even a little bit.

Players Alliance doesn't even have player with 9B solo power, they are like 4-5-6-7-8.2B meanwhile their opponent's from today were 23B and 30B with bunch of 8-9-10-11-12B, you can see how broken this matching is there is no way u can enjoy RR if u get opponent's like this

Suggested Solution: Make it more fair for everyone by matching alliances with max accounts with eachother.

State number: All

solar fog Jan 12, 2025, 10:40 PM

#

Posted for a player:

Observation:

RR does not have enough time slots to choose from to fit everyone’s schedule.

Consequence:

Players have to miss out on events or wake up in the middle of the night or escape from work in able to participate.

Suggested Solution:

Add more time selections, like 16utc or 20utc, to better fit more players’ availability.

State number:

All States

spare ore Jan 13, 2025, 12:23 AM

#

Observation:
New Migo

Consequences:
people who started to use Precision Positioning Chips in Treasure Event right after reset got all new items for new Migo recycled in 20 mins. Bring the Sedative and The Moster egg back for people’s backpack so they can use saved items for development and good start in Migo.

Suggested Solution:
Test your features before making it live and give people items you just recycled.

manic glacier Jan 13, 2025, 1:18 AM

#

Observation:
Custom Completion Capsule Crate only gives Gen 19 Capsule Crate and no Gen 20 Capsule Crate Included

Consequences:
Players will not grow further without Gen 20 Capsule (Stacy/Xiaowen/Boomtail) crate inside

Suggested Solution
Add Gen 20 Completion Capsule in Custom Completion crate (Please dont nerf on Rays Place)

State:
1-998

thick arrow Jan 13, 2025, 3:15 AM

#

Observation: The new 40 player survivor royale is confusing, too busy, and dominated by whales.

Consequence: it's another game mode that has been modified to only suit whales and is not fun anymore.

Solution: Go back to the old single survivor royale!!!

states: all

marble flume Jan 13, 2025, 4:05 AM

#

``
Observation:
[ New Survivor Royale does not have a single player option with auto mode. ]

Consequence:
[ Players who prefer or need single matches and auto mode are now unable to play the event. Players losing rewards.]

Possible Suggested Solutions:
[ Have both single player and dual player options. Have auto mode available for the single player mode.]

State number
[All states]```

crimson lance Jan 13, 2025, 5:46 AM

#

Posted for Thebs

Observation:
Seasonal weekly pass.

Consequence:
We accessed this bundle from the freight screen. It makes it seem like it's a bundle that lasts the whole of migo so me and other alliances members purchased this. After purchase it now only shows a weekly bundle. That was not clear and that is not mentioned when accessing it through the freight screen. I would definitely not of made this purchase if it showed the correct information.

Suggested solution:
Make the description clear about the duration of the bundle.

restive geode Jan 13, 2025, 5:49 AM

#

Observation:
First day of the new MIGO : Leviathan Institute
however, the MIGO item is recycled when I am doing dailys.

Consequence:
cannot progress on Exploration Project.

Possible Suggested Solutions:
Is this intentional?

State number
1272

spring trench Jan 13, 2025, 8:45 AM

#

Observation:
Cannot sort heroes by generation, this has been available on ptr for a long time (screenshot)

Consequence:
Hard to manage, especially for states that got 27 new heroes today.

Possible Suggested Solutions:
Please add this filter for easier management.

State number
All

primal yacht Jan 13, 2025, 9:59 AM

#

Posted on behalf of a player question

Observation:
Alliance duels WARFARE stage are on Thursdays, while Doomsday stages are also including Thursday as a possible match dates.

Consequences:
There is a clash between those events, which may force an automatic win in AD for an alliance participating in DD

Suggested Solution:
Move AD warfare stage to Fridays to avoid clashing between those two events.

Affected states:
All

Screenshot_2025-01-13-11-55-22-733_com.kingsgroup.sos-edit.jpg

Screenshot_2025-01-13-11-54-39-342_com.kingsgroup.sos-edit.jpg

fair barn Jan 13, 2025, 10:28 AM

#

Posted on behalf of a player

Observation:
Troop drill is really low on the Events Billboard.

Consequences:
People forget of Troop Drill because it’s not really visible

Suggested Solution:
Bring Troop drill on the Events Billboard

raven sierra Jan 13, 2025, 1:21 PM

#

Observation
The Seasonal Badge Points required to unlock the last chest is 8000, while the MAXIMUM possible to obtain is 5630.
While you brought back the Glory Rankings, you failed to reduce the a required point threshold that those badges had in them.

Consequence
Nobody will be able claim all the chests even if they unlocked all the badges

Suggested Sulution
Bring the total Seasonal Badge Points required to unlock the final chest back to 4-5000 (or whatever it used to be whenever the glory rankings was there previously)

States
All states

patent hinge Jan 13, 2025, 2:41 PM

#

On behalf of a Player

OBSERVATION
Players want to see a battle report for when a massacre takes place. A detailed report that includes pets, crafted items, etc.

CONSEQUENCE
Players are unable to see what was their weaknesses and strengths in a massacre. This doesn't help for avoiding a massacre in future battles.

SUGGESTED SOLLUTION
Implement a battle report for a massacre. A detailed report that shows which were the Players weak points, as well as what troops, aircraft and pets "part" was in the battle

STATES
All

floral rain Jan 13, 2025, 2:47 PM

#

Observation: Effortless upgrade gives plasma cores instead of lightweight plasma in plasma development path

Consequence: There is no use of buying plasma development bundle when you run out of lightweight plasma, it only decreases the amount required but doesn't give you lightweight plasma unlike the building construction path

Solution: Change plasma cores in plasma development path to lightweight plasma, or atleast a core/lightweight crate

States: ALL

patent hinge Jan 13, 2025, 3:05 PM

#

On Behalf of Player HADES

OBSERVATION
The appearance of Survival Royale is fixed on the Zoomed In view, Players are unable to Zoom Out.

CONSEQUENCE
Players are at a disadvantage not being able to have a full scope of the battle field. Players can lose battle awareness, as well. It promotes an annoying game experience.

SUGGESTED SOLUTION
Have the option to Zoom Out &/or Zoom In, at will.

STATES
All

somber otter Jan 13, 2025, 7:28 PM

#

On behalf of Andreas

Observation:

The Survival Royale event doesn't have the possibility to be played solo

Consequence:

Not all players want to play it in DUO mode, because they depend on the other teammate. This reduces the fun of the event and the gameplay experience.

Suggested Solution:

Make the Survival Royale event available to be played in both solo mode and duo mode. Let the players choose how they want to play it.

States

All

Previous votes:
8🔼 1🔽

sick marsh Jan 13, 2025, 7:45 PM

#

Posted for a player

Observation: There is no option to play solo or auto in Survival Royale

Consequence: Players are being forced to ask for a partner and/or have to play an event they normally play on auto mode

Suggested Solution: - Let players choose if they want to play Duo or solo

Give players the option to play on auto mode

State number: All

#

Posted for a player

Observation: Now that the hero challenges are gone there is no way to get hero profile items

Consequence: Players are missing out on attack and health on their hero's that they would normally get from the hero profile items

Suggested Solution: - Give players other option to get hero profile items

State number: All

void palm Jan 13, 2025, 9:26 PM

#

on behalf of a player

Observation:
Duo SR is really laggy and struggles to register inputs.

Consequence:
The lag makes the event even more undesirable to play.

Suggested Solution:
improve the registration and a better reaction time to commands. The interfaces of looking in buildings need to be made easier to look at and place in a fixed area instead of being in the middle of the screen.

State: All

elder sequoia Jan 14, 2025, 2:10 AM

#

Observation:

At TA crafting station 10k crate still gives outdated TA of Gen1 after reaching 10k, hasn’t been updated since Gen2 TA came. This is very frustrating when you are at Gen3-4

Consequence:

Gen1 TA isn’t used since a very long time now, even since Gen2 got launched as people already then stopped crafting and using Gen1 TA for their heroes. It’s useless obtaining something you cannot make any use of and end up treating it as a trash despite the effort put in to get it
Golden mold is not going to be used anymore, people who still have it try to now recycle it for tokens at TA store to obtain themselves reforge essences there. Some are likely to reach at least 10k which activates the crate.
Both the earlier effort put in getting the mold and now in trying to recycle TAs from it don’t feel rewarding since we end up obtaining something that we will recycle anyway as it’s outdated, outdated stuff is often disgarded and ends up as a trash. Obtaining such trash as a result makes no sense at all and doesn’t make anything better or easier

State number:

699/All

exotic robin Jan 14, 2025, 4:58 AM

#

Posted on behalf of beastly OG
Observation:

Custom completion capsule crate doesn't have current heros included. It should be for all hero's, not just a few set hero's from older generations. Generally we want to work on new. Yeah its nice to finish older hero's, but the option to work on the lastest gen would be really helpful. Cardini, Grim, Hank, Tina, Derek and Bingo plus Essie and Dobrynya. Half of those hero's aren't even good for pvp.

Consequence:
Harder to upgrade current gen of hero's

Suggested Solution:
Please include current gen of heros in the custom create

State number
All
Previous post 5🔼0🔽

balmy jasper Jan 14, 2025, 5:04 AM

#

Observation:
Customer support is a scam.
Nobody would contact customer support without a need. When players are seeking help "customer support" is where players should go. Yet, we often get automated responses "thanks for your patience, we're sorry about inconvenience" and nothing else. No help at all. Or customer support is lying. They say they did something but they didn't. And no matter how many times we repeat ourselves result is the same - disrespect and indifference to players problems unless it concerns company's revenue.

Consequence: there is very little trust to Fun+ in general and poor or non existent "support" kills whatever left from the original trust. There is no will to spend $ on this game. There is no will to play this game.

Solution: fix your bugs, make sure customer support is there for players. Listen to what players are saying and stop lying to your players.

vivid breach Jan 14, 2025, 5:40 AM

#

Observation :
FUN Plus have released announcement that event Hero Challange is going to retire , we will be able to obtain completion potions and items required for heroes form stores.

FUN Plus have lied to everyone by not delivering promise, they have added 60 completion potions available every 2 weeks from the store. Where they promised all items from the hero challenges. They have removed valuable items for F2P and Low spenders community proving that they only value mega spenders.

In many states they have released 27 heroes ( 9 generations ) without any warning or compensation for it. In effect even mega spenders from the state are unable to complete heroes required for the battle as the total cost of Completion Potions is 42k ! Where even by spending $2000-$3000, maximum you are able to obtain 14k potions required so barely 1/3 rd of what is required.

FUN Plus proved that all they care is to create dissatisfaction among community, removing enjoyment from the game.

They showed disregard for free to play, low spenders, mid spenders and high spenders players.

Consequence
Players will quit, finding better game , with better customer relations and communication.

Solution :
Communicate to community and players what they are expecting. Release all features that you have promised for free to play, low and mid spenders players. Stop removing events that are beneficial for us because you are not getting enough Money from us.

Give us time to catch up, huge releases of the heroes like 27 heroes at the same time, should have been compensated and information about it should have been released with timely manner and in advance.

Affected states are still expecting some sort of compensation for all of the inconvenience caused by FUN PLUS for realising misleading informations that is not benefiting players.

FUN Plus should focus on delivering what they have in their game contract with players. Which they have not for several months.

tight inlet Jan 14, 2025, 7:45 AM

#

Observation:
On the 13th of January 2025 most of us used a lot of advanced chips for the new Migo. The golden chips.
In the description it says per golden chip there's 100% chance to get Gen 21 capsule crate.

Those who used it half of the day yesterday did not get the capsules as shown in the picture, those who used it later the day got those capsule option.

Consequences:
People who used the chips before it got fixed missed out on a lot of hero capsules they need to upgrade the new GEN of heroes.
Feeling discouraged to continue to spend on world events because of this.

Suggested Solution:
This needs to be corrected by devs for all used before they fixed it during the day. and compensate people with :

The hero capsule crates we didn't receive
or
Give us back the Precision Positioning chips used

States : ALL effected by this

tight inlet Jan 14, 2025, 8:53 AM

#

Observation:
Yesterday I had to scroll for a long time in chat, to find the joint exercises boxes and If i had luck, that a player said we have those boxes
If players are active in chat, we simply miss those boxes.

Consequences:
In a active fast passing alliance / state chat the boxes get lost in chat and players lose out on those rewards which they need for upgrades

Suggested Solution:
do the same like with the eggs. If there is a box in chat, it should show it, and we click on it then it jumps to the box to take it.
It works well with the eggs, it can work also work with boxes too.

States : all states with the joined exercises event ongoing

queen rose Jan 14, 2025, 12:18 PM

#

Observation:
Effortless Progress Event takes too long for some features to be implemented.
For Example there is still no effortless progress for Behemoth MK II, Companions (MK Zero, MK III).
Another Example would be the gen 3 aircraft that doesn't have effortless progress yet, while spacecraft is already released.
While Behemoth MKI is at 50% effortless progress rate and 3 new behemoth generations (as outlined above) are released, i would suggest that at least behemoth MK II should be implemented by now.

Consequences:
The paste of the game is already really fast and f2p and even low-mid spender need more catch-up, the gap between top spenders will stay high, but it gives more options for f2p/low spenders and eventually the gap can become slightly smaller. also gives a higher incentive to potentially pay on older features too, as it is more rewarding in combination with effortless progress.

Suggested Solution:
Implement Features in Effortless Progress as soon as a new generation of the same feature was released, speaking of behemoth, MKII and also MK zero is overdue, aircraft gen 3, at least give us 20% for a starter and progressively increase as usual.

States : generally all states, depending on when new features like behemoth MK zero, MK II etc. are released, older features should be in effortless progress

somber otter Jan 14, 2025, 2:53 PM

#

On behalf of Creature of the Sea

Observation:
For states that have Gen 9+ unlocked, getting Troll Squad fragments is slow, because alliance coins aren’t enough to purchase all the fragments in the weekly store.

Consequences:
Players who missed out early, require many months to upgrade Troll Squad heroes.

Suggested Solution:
Offer special bundles for Troll Squad fragments, making it easier for those who need them without affecting players who don’t.

State:
States with Gen 9 and above

elder sequoia Jan 14, 2025, 3:00 PM

#

Observation:

Golden frags task doesn’t work when players try to use golden frags to upgrade skills of their heroes, it may work on upgrading super old heroes where frag system was used but that means nothing anymore to people who are in limitless states
Progress crate seems like untouched all the time even if player has used the mold to craft TAs which is needed to meet reward tier requirements at that crate

Consequence:

Players are frustrated that their effort in trying to get stuff done at this event isn’t progressing properly, neither golden frags tasks or progress crate work here since no matter what those players would try to do to get them done both stay untouched
Golden frag task doesn’t work like it’s supposed to, after using the frags on hero skills player should get that task completed and instead the task stays untouched no matter the number of used frags. It may only work on super old heroes up to Gen6 that practically no player in limitless states is going to touch or do anything on kinda like at TD

State number:

699/All states that just got the newest TA

median path Jan 14, 2025, 3:17 PM

#

On Behalf of Lilu

Observation:
Survival Duo Store is Very Limited in Items Require a review
Consequences:
Players are annoyed after observing the Survival Duo store as with only two Victories they completely depleted the store. The Material Present in Survival Store was still better than the Survival Duo store. This store is too limited due to which players are unable to Purchase anything preferable as the amount of the items is even less than the basics.
Suggested Solution:

Upgrade the store
More items should Be added in the store
Quantity of present items should also be increased

State number:
All States

flint aurora Jan 14, 2025, 3:53 PM

#

On behalf of ameen90
Observation: Hero Explorer that had Completion Chips and Hero Completion Potions was removed.

Consequences: This was an easy way for player to obtain extra Completion Potions

Suggested Solution: Bring back the explorers for Completion Potions or find another way for players to get more free Potions

State number: All States

exotic cloud Jan 14, 2025, 7:11 PM

#

Observation: The price of reforging essence in the battle royale store is the same with the elevation dropper for 1-3G, although in all stores the reforging essence is 2-3.5 times cheaper.

Consequences: This makes purchasing reforging essence unprofitable.

Suggested solution: Reduce the price from 20,000 to 10,000 crystals.

State number: All States

void palm Jan 14, 2025, 11:25 PM

#

on behalf of a player

Observation:
Spaceship components to be placed in honor store.

Consequence:
With this new feature the power gap will again be a wider spread without easier ways to obtain these items.

Suggested Solution:
Allow more players to obtain these components by placing an amount to obtain in the honor store.

State: All

exotic robin Jan 15, 2025, 12:40 AM

#

submitted on behalf of Mad Hatter
Observation:

New daily events are not showing up at reset. Players get on at reset and spend resources that could be used for events that appear at random hours after reset.

Consequence:
Missing out on multple rewards for tasks that were done at reset.

Suggested Solution:
Have daily events to be included at reset so players don't miss out.

State number
All

exotic robin Jan 15, 2025, 1:59 AM

#

submitted on behalf of Stretch
Observation:

Certain events require legendary frags to complete tasks but for a majority of the players, they are now useless.(especially after gen 12 when you can't convert to legendary frags)

Consequence:

Essentially, players will miss out on rewards as they can not use these frags or are forced to upgrade older heros that they don't use just so they can complete certain tasks.

Suggested Solution:

Stop using legendary general frags in events.

State number
All

alpine zodiac Jan 15, 2025, 2:14 AM

#

Observation: Alliance duels are completely unfair states that have 12 towers and 1 HQ only are matched with states with 335 Towers And 2 HQs

Consequences: Unfair game play the Alliances with more Towers can block you and make march times a lot longer, whereas they have a quicker march time

Suggested Solution: Only match states with the same number of towers and HQs together to make alliance duels a fair match

teal mauve Jan 15, 2025, 5:34 AM

#

Observation:
have gen 2 tank frags that can't do nothing with you can trade in older gen 2 control tanks and now that new tanks cone out we should be able to trade in the tank resilience tanks as the same as the others

Consequences:
Players are stuck with frags and can do nothing with them or once you max out a tank make it so you can get the ones your acutally need

Suggested Solution:
Lets us trade them in Like we can do with the other tanks

State number:
All States

exotic cloud Jan 15, 2025, 8:24 AM

#

Observation: it is impossible to get a premium migo star from achievement boxes because you need 8000 points and the maximum you can get is only 5600

Consequences: Players who invest money will not be able to receive all rewards

Suggested Solution: Reduce the number of points required for each box

States: All

drifting wyvern Jan 15, 2025, 3:40 PM

#

Observation:
 Tempest arms forging and reforging odds are ridiculous! You want me to spend money on crates and get the same odds as I would if I just used a reforge essence. And what do I do with the crap ones I get?

Consequences:
If your plan is to get me to spend my money, you are failing! It is way to much money for such crap odds so I won't spend on these.

Suggested Solution 
Better odds on ta crates for reforge crates. And get rid of low level ones. I can get those with my essence reforges, don't need a guarantee to get them! Or let me combine a few crap ones for a better one!

raw kestrel Jan 15, 2025, 5:27 PM

#

Observation:
Intel help missions often include inactive players who don't need help.

Consequences:
Stamina is wasted on less to inactive players vs. helping those who are active that could benefit from the reduction.

Suggested Solution
Change selection of players from people who are active (logged in with a specific time, based on intel mission activity.

elder sequoia Jan 15, 2025, 10:28 PM

#

Observation:

At Supply Rush event blue crates have resonating hero frags included in their rewards, this reward is very outdated. Wacko, Mikoto and Chloe are the resonating heroes frags are provided for, they’re not useful for Gen13+ states, only those up to Gen12

Consequence:

Players at states with Gen13+ no longer use resonating heroes like Wacko, Mikoto or Chloe which are included in the frag reward. Those heroes are no longer useful after Gen12 and don’t work well with Gen13+ heroes so people don’t really bother doing anything with them once they reach that milestone which results either in frags sitting in backpack being wasted or people getting skin tickets in not really satisfying amounts if deciding to choose that option
Getting resonating hero frags is satisfying among other rewards especially at event like Supply Rush, but it doesn’t make sense if such reward is outdated and players cannot make any major use of it

State number:

699/All Gen13+ states

void palm Jan 15, 2025, 11:15 PM

#

on behalf of a player

Observation:
Abyssal Treasures seems to not be very truthful to the odds with the latest update.

Consequence:
Players frustration will result in less monetisation and the event as a lost cause.

Suggested Solution:
Update the odds appropriately to a realistic, believable state.

State: All

twin iris Jan 16, 2025, 6:21 AM

#

Observation:

Please do not downvote just for sake of it, it needs investigation.
Something seems to be suddenly broken with Behemoth deployment across Apex, Immortal and Trucks.

I am recently seeing that marches withlower stats, lower behemoths, lower FS are winning
The common theme is that Combat Morale seems to playing a huge role, all of a sudden.
Behemoth seems to have lost their mojo completely.
Just a few days ago, Truck BP was the best indication of power and it was just impossible to defeat anyone who has just few million of more BP. Now it is broken.

Consequence:
This suddenly started feeling broken and needs to be fixed.

Suggested Solution:
Fix it.
Please do not downvote just for sake of it, it needs investigation.

Screenshot:

I am red, Truck shows opposite colors.

Both me and other player had substantially higher stats and Behemoths than this guy, still lost.
2, 3. Stats, Amps and other stuff - Mine is red and are much higher,
The guy just has higher morale

fair barn Jan 16, 2025, 7:27 AM

#

Posted on behalf of Heart of Eternity

**Observation: **
Pharaoh’s Fortune event takes a long time when you Explore

Consequences:
If you have a high number of pickaxe to use it will take a lot of time and players don’t like it

Suggested Solution:
Add an option to use more chances at once, or remove the long time it has to do one hits

States: All

patent hinge Jan 16, 2025, 1:14 PM

#

OBSERVATION
The reward crate levels for Ray's Place- stop at 120 spins. This should be raised to 150 spins, & again, [perhaps] at 300 spins.

CONSEQUENCE
One could argue that this is another missed opportunity for the "game" to give back to players....Nothing would be handed or given out for free- But, rather it would be an exchange of goods-Players are spending biocaps on the spins, and a lot of them, at that.

SUGGESTED SOLUTION
Up the reward crates for Ray's Place spins. Make this an opportunity to show Players that not only are "you" listening to Payers (I mean Players)- but also taking small steps, when possible to show the appreciation for those that remain loyal & are still playing the game.

some of us are not going anywhere <3

STATES
ALL

stray sedge Jan 16, 2025, 5:07 PM

#

Posted on behalf of Babararacucudada

Observation:
Lara Croft upgrade with general frags are made differently than all other collaboration heros before.
And there is no instuctions about the change.

Consequences:
Its confusing for players who are used to look for exchange menu.

Suggested Solution:
When changing the ways to do things, there needs to be some kind of instructions for players to check how its done this time.

grizzled mantle Jan 16, 2025, 7:51 PM

#

Observation
This panel about koth registration is expletive annoying. Seriously. It uses up so much space and it prevents you tapping on anything under it, and you cannot get rid of it. Constantly on my nerves

Consequence
I don't know what you want to hear to actually take action on removing a useless and annoying design element. Get rid of it so a large number of people are happy for once?

Suggested solution
Remove the shadow panel. I'm sure its not hard.

stoic crest Jan 16, 2025, 11:25 PM

#

Observation: Players who enjoyed playing the Hero Challenge Event are disappointed it was removed based on a survey where many Players responded they didn’t even play it taking away the Event from those who want to do it.

Consequences: Players are now unhappy and are finding it difficult to get the same Materials they were able to acquire for their Heroes.

Suggested Solution: Bring the Hero Challenge Event back for those who enjoy playing it and getting the Materials from it.

State Number: All States

unkempt bear Jan 17, 2025, 10:24 AM

#

Observation: You change stuff in Events. For Example Doomsday Express got the Trains and now the trains changed again. But you do not update the in-game explanation of the event. In other events it is the same.

Consequences: When trying to figure out about new features we have always to search the discord channels to find the update news as the update never gets into in-game rules

Suggested Solution: Update in-game rules when you change event mechanics

rigid flint Jan 17, 2025, 11:09 AM

#

Observation:
There is a recent trend to have yet more scantily clad females as Heros and Resonator Heros.

Impact:
Many female players are feeling that the game is becoming biased towards boys who objectify women, and as a result are either leaving the game or becoming less involved.

Solution:
Introduce ‘Chippendale’ type male characters to rebalance the gender bias 😉

State: All

proper cloud Jan 17, 2025, 11:09 AM

#

Observation:

Battle Royal Event. Opponents seems not be real players. Cause we know our players in our ranges +/- . And if tehre is an unknown called Joshua or something, sorry its not real. An opponent which is massively stronger than one of our real player in range. There is something not right. 😉 So its just guessing, but. ja. its true. our opinion.

Consequence:

we do not buy tickets anymore for BR
Suggested solution:

please fix it. state 1.073

rain coral Jan 17, 2025, 3:34 PM

#

Observation:
KOTH time slot at 12UTC and 14UTC is very often given to most alliances that are trying to avoid it.

Consequence:
12UTC and 14UTC time slots are so close to each other, in favour of Asian players and discriminating players from Americas. We simply can't avoid any of those two because all of our requests for reducing time slots available to pick are denied and ignored.

Solution:
Give us an option to pick fewer time slots, or reconsider changing all time slots to something more sensible for everyone.

fervent perch Jan 17, 2025, 7:57 PM

#

On behalf of Lil buddy

Observation:
When doing a rally whether it is for bunker/facility or another player settlement or in future cases RR/DD BUILDINGS. Rally leads are foced to be stationary until the rally has reached its destination or by some luck the Gov forced evicts the person for the rally to be cancelled. All other previous methods to cancel a rally such as using 2k bios or an advanced relocator to force cancel a rally have been removed. No new news have been sent stating any changes that rallies need to reach their destination forcing rally leads to sit and go through with it to the end.

Consequence:
Tried to cancel by porting or disbanding and was not successful. And unfortunately we couldn't disband the team.

Suggested Solution:
This bug or game error needs to be fixed seeing that DOOMSDAY starts for Qualifiers on January 20th.
update: Its unprofessional to find out last sec that we cannot disband rallies after launch. Just like any other changes in future its always good to know in advance to make changes to strategies

raven sierra Jan 17, 2025, 8:04 PM

#

Observation:
When you rally the march time on the screen is incorrect compared to when the rally starts marching:
My assumsion is that it shows the solo march time and NOT the rally times..

Consequence:
It is really frustrating that it does not display the correct times, meaning we will lose out on rewards purely because we can't accuratly calculate the times it takes to march..

Solution:
FIX IT
when you click rally the rally march time should be shown Not solo march time..

solar fog Jan 17, 2025, 8:09 PM

#

On behalf of Gorf vom Dorf

Observation:
Banner announcements are visible during alliance hall events.

Consequence:
Players get annoyed and frustrated at the constant spam of banners that pop up.

Solution:
Remove banners from alliance hall events to help declutter the screen.

State:
All

4🔼 1🔽

sick marsh Jan 17, 2025, 10:36 PM

#

Posted for a player

Observation: There are not alot of options for upgrading certain Hq skins, frames, marching skins, decorations and statues as they can't be found in pearl store, crates or events

Consequence: Players are having a hard time upgrading their collection sets and gaining combat morale

Suggested Solution: Make some kind of currency that players can use to upgrade Hq skins, marching skins,frames, decorations and statues of their choice like with the Crystals for the collab items

State number: All

lucid mulch Jan 18, 2025, 3:05 AM

#

Observation:
The custom text input solution on iOS appears to be broken. Additionally, emojis are being sold, which feels unnecessary and counterintuitive.

Consequence:
This creates frustration for players using iOS, as the custom text input does not function properly. Selling emojis may also be seen as a negative feature, as players often expect emojis to be part of standard input functionality.

Suggested Solution:
Revert to using a standard text input system on iOS for reliability and usability. Eliminate the practice of restricting emojis to enhance the user experience and align with player expectations.

State number: All

midnight fern Jan 18, 2025, 5:34 AM

#

Observation: You only remove/change events that actually are free to participate, and leave those events you cannot actually "participate" without buying untouched. Like hero challenge, removing this, you actually removed possibility to gain hero specific items. They are still in the game, but there is NO/zero ways to get them.

Consequences: People are asking, and asking without getting any real answers, because customer support seems to be closed? for players.

Suggested solution: Start actually making real voting system for ongoing changes, to actually listen players as you are all the time claiming. Bring back some other way to obtain as much completion potions and items as it was before FREE. Adding few to a store to buy isn't solution.

State number: I assume all states.

unkempt pilot Jan 18, 2025, 9:36 AM

#

Observation: The amount of available level 6 fiend is reduced way too much

Consequence: players having hard time in finding level 6 fiends to even complete dailies or have to go for 5 to 6 minutes march to just done dailies .

Solution: increase the speed of refresh rate of level 6 fiends and provide more level 6 fiends in plain and oasis area for a healthy gameplay.

State: all state

shy oak Jan 18, 2025, 10:40 AM

#

Observation:
SOTF tasks don't include the new tempest arm or the Potent Reforge Essence

Consequence:
No points if you wanted to upgrade them for this event.

Suggested Solution:
Give points for all Tempest Arms related material.

State number: All

somber otter Jan 18, 2025, 1:10 PM

#

On behalf of Steve

Observation:
The gray area during CC/SVS is occupied by mines and deployments.

Consequence:
Players cannot port in an ordered manner around the capital, to ensure that all alliances have an equal distance from the capital during these events.

Solution:
Make the grey area around the capital free of any spawns event related, whether it's deployments, mines, or any other object that could appear during future events.

State:
All

slender gazelle Jan 18, 2025, 4:00 PM

#

Observation:
Markers are usefull for organice Alliance relevant stuff, but different R4/R5 will organice differetn stuff.. and stole some times the markses of the others

Consequences:
Organisation of Alliance -Live can be difficult, when Markers are moved!

Suggested Solution:
Every R4/R4 get 4 own Markers!

Affected states:
All

vocal harness Jan 18, 2025, 6:58 PM

#

OBSERVATION
as states merge, alliances grow and change and people become there own leaders. We would all still want a way to communicate in the game. State chats and alliance chats sometimes become flooded with messages irrelevant to some players.

CONSEQUENCES
Lack of communication, plannings, strategizing, staying in contact inside the game instead of converting to an alternative chat like a discord. Most played from their phone so we would have to leave the game to communicate in a discord and return to the game and some discord or alternative chats. Do not translate.

SUGGESTED SOLUTION
Can we make it where each individual has the opportunity to create their own group chat of their friends from different alliances and states for strategizing, planning and learning.

AFFECTED STATES
All states and players

hasty quiver Jan 18, 2025, 8:16 PM

#

observation: rewards in HQ skin crate after level 20+ in Jungle Gems has been changed during event
Consequences: players feel frustrated when is happening this type of changes during any event
Suggest Solution: please don't do any type of changes in any events
All states
P.S : ss as evidence

rain coral Jan 19, 2025, 8:12 AM

#

Observation:
After last update, Xiaomi users got Diamond store. They also got FunPlus Zone icon, but are still unable to access FunPlus Zone and claim free gifts there.

Consequence:
Since devs are unwilling to treat Xiaomi players like rest of their players(PC, Iphone, other Android) and allow access to FP Zone, this icon is cluttering space on screen, while being useless.

Solution:
Remove FP Zone icon from Xiaomi version of the game. Another solution would be to migrate Xiaomi users to normal Android platform.

State:
All

fast minnow Jan 19, 2025, 11:41 AM

#

on behalf of [R3] Aeg ☃️

Observation:

Last season, states in 900+ experienced a generation skip from Gen 12 to Gen 20. This season, with Gen 21, states from 1 to 960 have been grouped together for events, creating a pool of 252 states.

Consequences:

•    Alliances in newer states struggle to compete in events due to the advantage older states have in upgraded features and resources.
•    The large group size further increases competition, making it difficult for newer alliances to succeed.
•    Players in newer states feel the situation is unfair, leading to frustration and decreased morale.

Suggested Solutions:

1.    Group states for events based on their age rather than hero generation, ensuring fairer competition between states of similar progress.
2.    Provide additional support or rewards for newer states to help bridge the gap in upgrades and features.

State:
All

void palm Jan 19, 2025, 7:44 PM

#

on behalf of a player

Observation:
Annihilation Awaits could be more generous on granting a combat and a companion crate reward.

Consequence:
Giving the choice between a combat or a companion for f2p is tough because they all need a lot of work.

Suggested Solution:
Grant the players an addition crate for companions on the leader board rewards while not reducing the crate quantity of the combat behemoth crates.

State: All

patent hinge Jan 19, 2025, 9:30 PM

#

OBSERVATION
KoH is a mess.

The matching is absurd.
The restrictions on obtaining items from the store are unrealistic and unjust.
Alliances are faced with unwinnable battles.
Players are limited on using the rewards that were already earned.* This substandard matching "system" has made it further difficult to achieve event "goals". Specifically the 12 wins before being able to obtain certain items in Honor Store. Even though it is a completely separate topic- it is worth mentioning that the changing of the event stores is another thorn in the side of players from this game, being that it directly affects King of The Hill event.

CONSEQUENCE
Players and Alliances, alike- are growing increasingly frustrated with the game and it's insistence on passing off these events, as though Players can participate and enjoy the time they spent with in-game "activities" without experiencing the obvious, same shabby condition of said event(s). It is frustrating and becoming this particular games'new norm. It is a challenge to the sensibilty of even the most tolerant of Players and insulting to even the least logical.

SUGGESTED SOLUTION
While there are many that can be offered. Let's start with what can be arguably called "The bane of Funplus current existence"

MATCHING: this needs, desperately to be rediscovered in a way that is pertinent to the specific event- not one method/mechanic can be applied to all events or battles? This creation or method should be left to the "experts" or at last maybe sub-contracted to such. The failure to have in place something that is maybe close to a happy medium, is a good start?
"Reward Store- for the purpose of this report, we will reference the store for KoH (all other reward(s) coins, tokens & other named reward currency, for other said event rewards, while lumped into the same store- this is in reference, specifically to KoTH) There should not be the restrictions on the ability to use the reward currency, now called, "Badges"-The 12 win requirement to "purchase" certain items is an unfair restriction-as they have been earned.
Players acknowledge and offer a willingness to compromise in implementing perhaps a staggered process of said limitations- (ie:12 wks. for one item or lesser for the next, etc.)
A "meet in the middle" situation, would be an excellent way , for Devs/FunPlus to show an appreciation to those loyal Players that present this report.

STATE
All States

primal yacht Jan 19, 2025, 10:33 PM

#

on behalf of a scubajm

**Observation:** 
Once serums have been swapped to upgrade chips for Mk 0, they cannot be turned back to serums.

**Consequence:** 
The only option for spare upgrade chips is recycling which is a waste.

**Suggested Solution:**
Allow restoring spare Upgrade chips to Serums or to Power Serums.

**State:** All

stiff dust Jan 20, 2025, 12:53 AM

#

**Observation:** 
Match making for Doomsday is rigged and completely unfair. 

**Consequence:** 
Players just will not show, as to save speed ups and relocators. No sense fighting WHALES. 

**Suggested Solution:**
FIX Match making to make it fair for all to have a somewhat even fight. Not to have ONE alliance that takes it all. 

**State:** All

quasi finch Jan 20, 2025, 1:09 AM

#

on behalf of a Barnowl2525

Observation:
Drilling event ( blue drills) event needs to be adjusted

Consequence:
When players " buy / swap token's" for more drills etc
The " X " for removing that mini screen is in the same spot as a Gold Square, which means players end up using a drill there

Suggested Solution:
move the placement of the x or drilling squares

State: All

worn vapor Jan 20, 2025, 2:05 AM

#

Posted on behalf of Merkules
Observation: unable to see Battle reports in KOTH

Consequence:
Unable to adjust marches or make improvements based off reports for next koth match.

Suggested Solution:
Please allow for battle reports to be shown during and or after that event.

State number
375

shadow plinth Jan 20, 2025, 2:16 AM

#

Observation: I have had 8 failed attempts at joining desert survival in a row due to someone not accepting.

Consequence: literally can't play

Suggested Solution: put a timer ban on people who fail to accept 3 times in a row for 1 hour and make it scale in time if they do this again to 2 hours, etc

polar plover Jan 20, 2025, 2:35 AM

#

``observation:
Devs deleted hero challenges because they did not take both survey question into consideration and only considered the 2nd question being asked.

Consequences:
80 potions in the weekly deal is not enough potions to compensate what players used to aquire. It is not free like the hero challenges were. Platinum coins did not increase to cover the cost effectively

Solution:
All needs implemented

Potions need to be increased from 80 to 150 to reflect the same as hero challenges
please red all of this before you down vote it Labyrinth has a quick raid feature. It gives us a few platinum coins that we can use to buy what we used to buy, plus the potions now since they removed hero challenges. We need labyrinth to come every week. Not once a month.
Decrease the cost of the potions & hero materials that were previously available for free from hero challenges``

hasty quiver Jan 20, 2025, 6:47 AM

#

Observation:
Schedule for Doomsday S3 for qualifiers are in same day with others important events, Stage 1 on Thursday wich can be in same time with alliance Duel, Stage 2 wich can be in same time with RR , Stage 3 Thursday wich can be in same time with AD
Consequences
Players will miss important points for Migo and rewards
Suggest Solution
Change Schedule A.S.A.P
All State affected

primal yacht Jan 20, 2025, 7:57 AM

#

Hello, this channel is for feedback only
Casual chatters are here
https://discord.com/channels/555639568053829632/925533851005112330
https://discord.com/channels/555639568053829632/925534219780907058

ebon pumice Jan 20, 2025, 1:35 PM

#

Observation: 
The removal of hero challenges leaves players bereft of adequate opportunities to upgrade heroes in all three facets of hero upgrades, enhancement, stat upgrade and dna skill refinement, due to lack of potions. DNA skills can take thousands of potions to yield a semi decent skill. This is on top of the 4k+ potions required to adequately upgrade heroes. The addition of platinum store potions barely yielding 800 potions over the length of migo is entirely unhelpful when players can require over 20k potions for 3 heroes over one migo season. 

Consequence: yet another slap in the face of players already overburdened by the burgeoning stat gap where nothing is achievable in game without incurring substantial expenses. The addition of potions to platinum store wasn't accompanied with an increment in available platinum coins, so players are forced to compensate and take a step backward in yet another area of stat growth.  This is ten steps backwards in game reward optimization and does nothing but hinder player growth unless paying for it. 

Suggested solution: 
1. Align platinum currency availability to be incremented via gameplay/grinding whenever a new item is added to platinum store . 
2. Alternatively make dna skill refinement cost less in potions 

3. If either does not work, bring back hero challenges untouched when 82% of those polled about its continuity were neutral or favored it's continuation.

tight inlet Jan 20, 2025, 2:49 PM

#

Observation:
The pawsome puzzle event has a bonus level wich sends a claimable crate to state chat automatically with only very limited claims / time to claim it.

Consequences:
The limited claims per day ( 5 ) And the very limited time (2 hours ) to claim the crates causes most the crates and the rewards in those crates to get lost. these are rewards F2P - Low spenders can really benifit from and

Suggested Solution:
Increase the claims per day from 5 to 10
Increase claiming time for the crates from 2 hours to 24 hours
Just like the eggs in jungle gem, let players choose when they want to ' give away ' the crates

trim robin Jan 20, 2025, 3:17 PM

#

Observation:
I never got my rewards from RR season. CC told me I was not in my alliance at the time, even though I got reports from it.
Consequence:
I never got my rewards and my growth slowed down.
Solution:
Compensation for everyone who never got the rewards. Many in my alliance never got them
State
592(we merged into them before Season rewards were given)

somber otter Jan 20, 2025, 5:26 PM

#

On behalf of ShadowLord

Observation:
In the Alliance Duel event

The march time takes too long;
players don't get merit points if the opponent doesn't show up at the battlefield;
there are too many settlement attacks for RSS, which makes the event not fun for the weaker players.

Consequence:

Players don't want to take part in the event when the marches take too long to arrive, thinking it's not worth it;
Players cannot score merit points if the enemy doesn't show up;
Too many HQ attacks, strictly for resources that affect the gameplay of weaker players.

Suggested Solution:

Make a 1 minute march time, similar to Annihilation awaits event;
Let players score points regardless if the enemy shows up or not;
Remove the possibility of Settlement attacks during Alliance Duel.

State: All

fervent perch Jan 20, 2025, 9:36 PM

#

On behalf of smeagle
Observation:
In KOTH 2 alliances are teaming up against the 3rd alliance to get an easy win for them.

Consequence:
Thats not fair, we (the 3rd alliance) couldn't move nor play the event as it should and we lost the chance to get proper rewards.

Suggested Solution:

Change the event mechanics in a way that its fair way to play for all alliances.

elder sequoia Jan 20, 2025, 9:57 PM

#

Observation:

20 exchanges at either option at research enhancement for treasure capsules don’t seem enough once you reach certain stage

Consequence:

Players who have hero gear maxed and keep getting both parts and designs for it wanna use them for treasure capsules since research enhancement exists, some have quite a lot since those both materials can be obtained at good few sources. Exchanging them for treasure capsules is the only good and sensible way to use those materials once you have your hero gear maxed
20 exchanges at either option aren’t enough once you reach certain stage at that research, the further you progress the more treasure capsules you need per upgrade and except via trap rewards or exchanges it’s practically impossible to obtain them where some people miss out on trap sometimes because of stuff going on in real life, that way players still have their hero gear parts and designs left over pretty often and are likely to sooner or later miss a few treasure capsules for what they’re trying to get done at research enhancement, 50 exchanges per option for example would be needed here
It’s not ideal to have those exchanges resetting weekly, with the amount of needed treasure capsules over time the number of exchanges becomes insufficient, people would need to have them available daily to satisfy their needs if focusing on that research especially if being either RL or a strong joiner

State number:

699/All

quasi finch Jan 20, 2025, 10:48 PM

#

on behalf of Akami

Observation:
Inconsistent Reports Across Different Events

Consequences:
It's confusing for players when they dig into the report and notice the differences. The AH reports(maybe some more events) don't provide important details like pets, behemoths, etc. (unless I'm missing something). Even if that's the case, the more detailed reports are better in terms of clarity and user interface.

Suggested Solution:
Make all the reports consistent so that the user interface remains the same, allowing everyone to view detailed information for every event fight.

fringe gate Jan 21, 2025, 2:54 AM

#

on behalf of BarnOwl2525
Observation:
events like jungle gems , fishing and mining tycoon comes without any prior notice

Consequence:
players lose idle and coin rewards

Solution:
make a 24hr notice before the events
State:
ALL STATES

hybrid kindle Jan 21, 2025, 4:11 AM

#

Observation:
Funplus binding button (iOS) will not leave screen. Even after exiting the icon will not go away.

Consequence:
screen is full already and there is no good place to move said button.
Solution:
get rid of button.
State:
ALL STATES

slate lion Jan 21, 2025, 9:54 AM

#

Observation:
King of the hill event takes way too long.

Consequence:
The event gets boring and tediously ling
Solution:
Make it 30 minutes instead of 60 minutes.
State:
ALL STATES

tropic inlet Jan 21, 2025, 11:01 AM

#

Observation:

-*** (Event)*** Player is stateing that it would like to see something in game such as an Event that occasionally provides to all dead soldiers that have been attack within the same state to self Revive. due to that fact that dead soldiers attacks are done by fellow state players and very detrimental and Challenging at times to either revive the troops taking speedups and other necessary resources to build back up. if STATE OF SURVIVAL would like to do somethin glike that for the players that would be amazing thanks.

Consequences:

Due to having to send more then what is not Necessary to revive our dead troops or to even retrain. This will benefit in a long run, but it is also affecting gameplay as well when other players within the same state come they kill your troops. and don't have time to rebuild the following troops that you just last. this wold not count toworads like live events such as SVS or CC, but it could hold us up for like events and such fourth.

Suggested Solution:

Would like to see something happen about this, and make this happen in someway. thanks for your time

State Number's - All States

autumn cave Jan 21, 2025, 11:56 AM

#

Observation:
Doomsday and Alliance Duel are on the same day… again. Despite hundreds of players complaining about it last year.

Consequence:
neither of these events allow you to guarantee just one time. Matches could end up being at the same time. One alliance obviously cannot do both at the same time. Duh. Also- people do not have the time to do two big 1 hour events like that on the same day during the week. We work jobs and have lives.

Solution:
Stop putting events on the same day?????!!?!??!??

State:
ALL STATES

buoyant hornet Jan 21, 2025, 1:21 PM

#

on behalf of 149&1162.Scia

Observation:
Purrfect Jam State Chest - Auto-open and nobody can claim them and then they just expire and being low limit

Consequences:
Due to them auto-open and nobody can claim them and then they just expire meaning we are missing out on the box content due to limited on a very few that we can collect if they open by themself nobody in alliance can collect them not even the owner, nobody gets anything

Suggested Solution:
Allow more to claim this item and not auto open so it allowed other to claim

elder sequoia Jan 21, 2025, 6:20 PM

#

Observation:

It’s nice to finally see potions available lately in Weekly Deals store, but their available weekly amount of 80 there doesn’t honestly satisfy, seems insufficient to be fair. It doesn’t make much of improvement to already available to obtain amounts from other sources while costs of each upgrade at hero brain remain unchanged

Consequence:

The amount of potions obtained from other sources compared to the actual amount of potions needed for hero upgrades (especially once you start to upgrade the purple brain) isn’t sufficient, the 80 potions added to Weekly Deals store don’t help here much as it’s like a pinch added to a large pot which doesn’t really improve anything or last for long enough. Weekly Deals store seems one of the best and most ideal sources for such growth material where the whole idea to add them there was brilliant, but seriously considering that store refreshes weekly players are likely to feel limited with such small amount of potions available to them
To satisfy needs when upgrading heroes players would need a much larger available to them amount of potions while focusing on more than one hero at the same time (many recommend to either keep focusing on the same style or work on 1 hero from current Gen and 1 from previous Gen), players can quickly get frustrated by their potions disappearing or being reduced so quickly and by the time they will be able to make another hero upgrade it could take a while if chosen hero is already in good progress, some upgrades of the brain need nice few hundreds of potions per upgrade and 80 here isn’t satisfying
Hero challenges were one of the best and prior sources for players to equip themselves with nice bunch of potions from, especially F2P and low spenders. Since that feature got removed many players now struggle to have enough potions while the cost per upgrade of hero brain hasn’t changed, this has lead to lack of balance players used to have while regularly playing at hero challenges. The amount of obtainable potions there was way larger than those now available at Weekly Deals store, yet with people being able to obtain those potions via there daily while it’s now weekly, that’s very unbalanced and people find this unfair to them

State number:

699/All limitless states

void palm Jan 21, 2025, 6:54 PM

#

on behalf of a player

Observation:
Recycling limits and lack of recycling options

Consequence:
The recycling limits are too few and there's a lot more items that needs to be recycled which clumps our backpacks full of junk.

Suggested Solution:
Allow players to recycle anything / everything they want in their backpacks or make a "spring cleaning" recycle event that comes around every 3 months (the week between migos) to allow us to get rid of anything we wish for anything that's not resource crates.

State: All

somber otter Jan 21, 2025, 6:56 PM

#

On behalf of Ruslan_777

Observation:
The weekly store does not have completion capsules available for all the heroes.

Consequence:
Some players who took a break from the game or didn't manage to upgrade them all at the beginning, cannot upgrade the heroes anymore, because there is no store in game where they could buy the capsules from.

Suggested Solution:
Add completion capsules materials for all heroes in the weekly store.

State: All

raven sierra Jan 21, 2025, 7:20 PM

#

Observation:
Alliance Duel & Doomsday is on the same day

Consequence:
Alliances will have to abondon one or the other as they cannot focus on having both of them, and in the end they will lose rewards, and potentionaly lose their spot in doomsday.

Suggested Solution:
Either remove the Doomsday Time-slots as an option to be picked in Alliance Duels
OR
Change Alliance Duels to be held on Wednesday instead, meaning you will have to do the betting on Tuesday instead.

States
ALL

void palm Jan 21, 2025, 8:29 PM

#

on behalf of a player

Observation:
Time options for events.

Consequence:
Players are tired of choosing majority of the selection time slots where people can usually only attend to one of the multiple options. We are not supposed to be conditioned to cater around the game. The game is supposed to be catering our availability.

Suggested Solution:
Revert the multiple options for time slots to 1, so alliances can prepare properly.

State: All

elder sequoia Jan 21, 2025, 10:58 PM

#

Observation:

There are statues that seem only available in sources like pearl store at coin-shaped crate. Players who are less likely to buy themselves permits there are jealous with those who are more likely to do this, those are really well looking statues with their effects like any other statue

Consequence:

It’s not fair to not be able to get something that looks good and only get it from limited number of sources. When seeing a crate with statue permits especially at regular events like Jungle Gems players expect to find permits for any statue they might like and eventually be able to apply it’s effect. Not being able to find what you between others would like to get is frustrating especially after doing all you can to get that crate and putting effort into it
Many players would wish to have a larger range of sources for statue permits to choose from available settlement effects when upgrading hero statues, even ones that look festive or are for certain celebrations throughout the year. Not every player might like settlement effect of every available statue and being able to choose wider among what’s available in game would be more appreciated by many players. Settlement effects are one of the coolest things that ever got included in game, many people want to have them while working on upgrading one statue after another
Pearl store practically being the only significant source for all existing in game hero statues isn’t enough, permit crates obtained at other sources like frequent and regular events such as Jungle Gems are easier to get than having to pay 300 pearls per permit while those pearls can also be used for something else by certain players, every next level of statue costs more permits and having to only buy each permit for particular statues at pearls store for 300 pearls doesn’t make much sense here, such as Christmas hero statues which are only available there. People who don’t have many pearls or have their spending of pearls focused on other stuff like growth materials wouldn’t be as likely to buy such coin-shaped crate but rather would prefer and appreciate getting permits for same statues at hero statue permit crate

State number:

699/All

void palm Jan 22, 2025, 4:36 PM

#

on behalf of a player

Observation:
Lucky slots store.

Consequence:
The store is lacking some newer features and is not as appealing as it once was.

Suggested Solution:
add newer features into this store with a generous amount related to each item required to progress;
Spaceship parts,
Gene boosters,
Gene link crates,
Behemoth companion parts,
Behemoth skin fragments.

State: All

primal yacht Jan 22, 2025, 8:49 PM

#

on behalf of a player

**Observation:** 
FunPlus icon is stuck on screen, can only be moved to the side and not closed.

**Consequence:** 
It's random and not esthetically pleasing to see it.

**Suggested Solution:**
Allow the option to close/hide the icon, and retrieve it via broadcasting center or a toggle via the profile.

**State:** All

primal yacht Jan 22, 2025, 9:12 PM

#

Posted on behalf of a player

**Observation:** 
The majority of the players enjoy the fishing mini game, just as they enjoy Jungle gem and other amazing mini game events with fair rewards!

**Consequence:** 
Since there is no calendar, the players don't know when to expect these events and it may cause concerns of such events being removed and not knowing if they will ever return

**Suggested Solution:**
Bring the fishing event and other amazing events/minigames more frequently, or at least announce when the next event is due in the calendar, knowing such event is coming will definitely excite some players as theybwill anticipate it!

**State:** All

reef drift Jan 23, 2025, 10:14 AM

#

Observation:
Doomsday reserve players cannot be guaranteed a spot in Doomsday. Additionally, they are unable to participate in the normal Reservoir Raid event. As a result, they must use tokens to complete MIGO tasks, which requires 3 tokens—considered expensive.
Consequences:
`- Players in the Doomsday reserve face an unfair disadvantage compared to others.

Missing both events forces them to spend tokens, impacting their in-game options.
The high token cost makes it harder for these players to keep up with MIGO progress.***__Suggested Solution:__***Option 1: Reduce the token cost from 3 to 1 to lessen the burden. Option 2: Auto-complete the task for Doomsday reserve players to ensure fairness. Option 3: Provide all players with 3 tokens every RR week to compensate for the issue.`

State: All players who might care.

calm ravine Jan 23, 2025, 11:38 AM

#

Observation:
Rallies have a troop cap (varies depending on RL) as well as a hard chief cap of 20. What is the point of limiting the number of chiefs joining if there is already a troop limit imposed.

Consequences:
During events such as bunkers/FF where you rally for first occupation rewards, only the first 20 joiners will get the rewards and in active alliances a lot of chiefs miss out on these rewards.

Suggested Solution:
Remove the chief cap completely or set it to 100 instead.

States
All

plucky grove Jan 23, 2025, 4:24 PM

#

Observation:
Too many events happening all at once and too many major events happening during the week.

Consequence:
Some alliances cannot possibly have full support because members are working, bad time (middle of the night) and therefore, stand little chance of competing up to their level in these events (Doomsday and Alliance Duels to name two). This also means that perhaps many of the members never have a chance to compete with the alliance and miss out on any rewards.

Suggested Solution:
Stop inundating us with all of these events happening at the same time. Make the major events (such as those mentioned above) on the weekends or at least with more time options so that the majority of the members in the alliance have a chance to participate.

States:
All

elder sequoia Jan 23, 2025, 6:29 PM

#

Observation:

There’s a little character with „Help & Support” heading wondering around our settlement, this character isn’t necessary as we can easily get into same customer support menu via our chief profile. People often find it annoying when finding themselves in situation where they’ve clicked on that character

Consequence:

Players are likely to accidentally click on that character when intending to click on something else, clicking exactly on the spot where the character is situated in that particular moment. This can result in player getting frustrated by ending up somewhere else than they wanted and easily forgetting what they were at
People find it annoying having to see such character present at their settlement and/or having a need to be extra careful to avoid accidental clicking on certain point of the screen which doesn’t always result with a success, this has a bad impact on overall gaming experience. You often have to zoom in to see where the little character is situated at either moment and not everybody wants to bother with having to do this each time when getting something done at settlement
Additional way to get in touch with customer support isn’t necessary, we already have the option available via chief profile which ends up providing us exactly the same menu as the little character does. This option is way better as players can manually get there when they see it needed without anything leading them to things like frustration caused by accidental clicking

State number:

699/All

tepid meadow Jan 23, 2025, 10:00 PM

#

Observation:
I know that trap has been in the game for a while now, so it probably makes little sense to complain now, but there's still the age old question about when trap should be. In Migo, you have to participate in 3 rallies before you get your Migo points. To some, three rallies may not seem like a big deal, but it is for people who live in different timezones.

Consequence:
If you live in a different timezone, you may feel the need to leave your old team because of trap, and join another alliance where the times are better suited for the players. This happens especially after alliance merges and it can take the fun away from the game, after all friends is why many of us keeps playing the game.

Suggested Solution:
In similar games like this one, they have added two traps, and these traps can be open at two different and separate times to make sure everyone gets to participate. My suggestion is to let us open trap at two different times, but players can only participate in one every two days, or add an additional trap per alliance... or take trap out of Migo.

States:
All

obsidian leaf Jan 24, 2025, 2:18 AM

#

Monthly packs stop giving rewards on the last day. Ummm I paid for that, wtf. Either give people their full rewards or refund them for not giving them all of the rewards they paid for. That's stealing from paying player's. Rude

jaunty mica Jan 24, 2025, 9:33 AM

#

Observation: Many available Titles in the game have text fields that are too small, causing the text to overflow. This isn't the first time we've received such mismatched elements.

Consequence: Ruining the overall aesthetics, appearing unprofessional, and discouraging players from using poorly designed titles.

Suggested Solution: Please check each Title individually to adjust the appropriate size for the given text. Also, pay more attention to newly introduced Titles to prevent this visual error from reoccurring, as no one wants to use unfinished features.

State: All.

jovial elk Jan 24, 2025, 9:46 AM

#

Observation:

For deployment specific heroes are required but new joiners to the game have missed out on a lot of heroes and there is no way to obtain the gens needed for this event.

Consequence: deployment rewards can’t be obtained

Observation:

Players can’t participate in deployment and other events that require specific generations of heroes.

Suggested solution:

Give the option to recycle statues or give the option in jungle gem to choose between different statues in a crate.

soft creek Jan 25, 2025, 6:41 PM

#

Feedback in behalf of 506:
Observation:

At alliance Duell happens a lot time, that the enemy doesn't show up at all and the alliance can't make points.

Consequences:

Players spend an hour for an event where they can't get any points when the enemy doesn't show up. They don't even have the chance to reach the 3m points. This is it fair and very annoying.

Suggested solution:

Let all states have the nexus event instead of AD, then this problem happens all the time, not only once. Nexus give the chance to make the points they need for MIGO.

solar fog Jan 25, 2025, 11:53 PM

#

on behalf of a player

Observation:
The 1 minute hunter rally is too fast.

Consequence:
The hunter rallies cannot be launched solo and the 1 minute timer is too fast for some allies to join.

Suggested Solution:
Remove the 1 minute timer from the hunter rallies. Or allow them to launch with only 1 member.

States:
All

weary sedge Jan 26, 2025, 9:27 AM

#

On behalf of a Player ❤️

Observation: 
Rescue Intel missions are outdated and only give low level troops. 

Consequence: 
Players don't really have benefit of those rewards (low level troops).Its costs stamina to rescue them and also Players need resources and time to upgrade the troops. So this is not benefical. 

Suggested Solution: 
Replace the low level troops with the highest unlocked troops of each player. This way Players actually have a benefit of doing those intels.

State number
971

jaunty mica Jan 26, 2025, 10:26 AM

#

Observation: Since Hero Challenges were removed, buying hero items from the weekly shop has become pointless. These items only boost "Explorer" stats, not the hero's main attributes.

Most PVE content doesn’t even take these stats into account, except for Squad Exploration, Story Missions, and some Intel tasks. However, players can easily complete these events without the items.

Image number one shows the hero without equipped items, while image number two shows the hero with them

Consequence: Players think that these items will help them in PVP battles and other PVE events, which is a misconception. This misunderstanding leads them to buy crates from the weekly shop without any meaningful use for these items later on.

Suggested Solution: Completely removing hero items or transferring Explorer stats to the heroes' main stats could be a solution. Alternatively, introducing a meaningful event where Explorer stats can be effectively utilized—without it being a boring experience—would be beneficial. If it ends up resembling the previous Hero Challenges, please consider adding a skip button to allow players to quickly bypass the gameplay.

State: All

solar fog Jan 26, 2025, 2:26 PM

#

On behalf of a player

Observation:
State transfers need to happen more frequently

Consequence:
The transfer dates are too far apart. If something happens in a state, at most, players have to wait around 3 months to leave to a different state. Having players have to wait so long is causing them to leave in droves.

Suggested Solution:
Open up state transfer even more frequently so players don't have to wait so long to leave a state that they deem undesirable. Opening one at least halfway through the migo season would be extremely helpful.

State:
All

tawny juniper Jan 26, 2025, 4:07 PM

#

Observation In "State of Survival," it would be a beneficial gameplay mechanic to prevent enemy players from attacking a settlement while an alliance is actively participating in a large-scale event like the Reservoir Raid, as it would allow players to fully focus on the event without worrying about their home base being vulnerable during critical moments.
Reasons why this would be a good addition:
Fairness and Focus:
By temporarily shielding settlements during major events, players can dedicate their full attention and resources to the alliance activity without the stress of potential attacks on their home base, leading to a more enjoyable and strategic experience.
Improved Event Participation:
With the assurance of settlement protection, more players would be likely to actively participate in large-scale events, maximizing the overall engagement and excitement.
Alliance Strategy:
This mechanic could encourage better coordination and planning within alliances, as they can confidently commit their troops to the event without fear of leaving their settlements undefended.
Potential Implementation Methods:
"Event Protection Flare":
When an alliance initiates a large-scale event, a temporary "protection flare" could be activated around all member settlements, preventing enemy attacks for the duration of the event.
"Cooldown Period":
After an alliance starts an event, a short cooldown could be implemented where attacks on any member settlements are disabled, allowing players to gather and deploy troops.
"Event-Specific Defense Boost":
During a large-scale event, settlements could receive a temporary defensive boost to further deter potential attacks.
Important Considerations:
Balance:
To avoid creating an unfair advantage, the protection duration and mechanics should be carefully balanced to prevent excessive exploitation.
Communication:
Clear communication within the game would be crucial to inform players about the active protection period during large-scale events.

rain coral Jan 26, 2025, 7:58 PM

#

Observation:
Doomsday matching is ridiculous. You are matching younger states with way stronger old states. People are being burned in first minutes of match, most giving up so their alliance mates, that couldn't get in at start, get Migo points. No fun overall, except for whales with morale 1000 that burn everyone around.

Consequence:
Even top spenders will stop spending after this event, others will simply quit. You managed to ruin the only fun event in this game.

Suggested Solution:
Try to fix mistakes that you made after putting so many states in the same bracket. Few times you lied about fixed RR matchmaking, maye it's time to really do something about it.

State:
All

molten warren Jan 26, 2025, 8:35 PM

#

Observation:
Lots of heroes. But for groove gala you can only choose very few.

Consequence:
Very monotonous on the dance floor.

Solution:
Make every hero a player has unlocked available for groove gala too.

State:
All

stoic crest Jan 26, 2025, 11:30 PM

#

Observation: Only a max 60 Players each week can participate in Reservoir Raid or King of the Hill and don’t have to use Completion Tokens for the MIGO credit.

Consequences: It’s unfair to the minimum other 40 Players who can’t be registered in Reservoir Raid or King of the Hill to have to use Completion Tokens to get the same credit as those who registered and participated.

Suggested Solutions:

If the Alliance shows up and participates in Reservoir Raid or King of the Hill, give everyone in the Alliance credit for participating.
Allow for the registration of up to 4 Legions with 25 Players in each so that all Players have a spot to participate.

State: All States

exotic robin Jan 26, 2025, 11:31 PM

#

on behalf of Scubajm
Observation:

There is no section in the self service query that shows current products recieved and used.

Consequence:

This causes confusion on whether or not rewards/items have been received properly.

Suggested Solution:

Have the game update the self service query to see current products and usage, inaddition to what is currently listed.

State number
All

#

on behalf of Scubajm

Observation:

Showdown store is extremely outdated.

Consequence:

Players may not want to participate in this event since the rewards have become basically useless.

Suggested Solution:

Update the Showdown store to include items that are desired and needed in game, making the event more competitive for rewards

State number
All

stoic crest Jan 26, 2025, 11:36 PM

#

Observation: Players miss the Underground Event and would like to see it return. It provided a flexibility to play when you could that other Events don’t offer.

Consequences: Player satisfaction remains low when the Events they want and enjoy are stopped.

Suggested Solution: Bring this Event back for Players to play again.

States: All States

void palm Jan 26, 2025, 11:59 PM

#

on behalf of a player

Observation:
Lucky slots recycling notification

Consequence:
The last day notification is very irritating showing up and causing players to spam tap / click just to get another spin complete

Suggested Solution:
remove the notification to once per login or for the day as a reminder

State: All

midnight fern Jan 27, 2025, 8:47 AM

#

Observation: Removing Hero challenges haven't been compensated to players. Adding possibility to BUY missing(some of them) FREE rewards isn't quite the same. Not in any universe. Players have other items to buy from a weekly store also.

Consequences: putting player's in unfair position because you just cannot gain enough weekly store credits.

Suggested solution: Bring back hero challenges as it was, with NO unwanted adjustments. Or, triple amount of platinum coins you can achieve daily by doing tasks.

cosmic veldt Jan 27, 2025, 4:29 PM

#

**Observation: **
Players are looking for different rewards from the trucks of doomsday express.

**Consequence: **
It takes a lot of time to scroll and click all the trucks to find the specific item.

Suggested Solution(s):
See attached picture. It would be nice if you could select the item(s) you are looking for. The moment a truck contains this specific item(s) the truck will get a border or halo.

State - All states

sick marsh Jan 27, 2025, 8:48 PM

#

Posted for a player

Observation: There are no capsules for gen 19-20 in the weekly deals store

Consequence: Players are having a hard time upgrading their gen 19-20 if they have to wait for ray's place every 2 weeks and might not be able to upgrade the heroes

Suggested Solution: Add the capsules for gen 19-20 to the weekly deals store

State number: All

#

Posted for a player

Observation: The amount of items that can be exchanged in the behemoth istitute for the MK3 is really low
When the MK0 came out, players where able to recycle our behemoth (monkey/trex) cells, biobatteries and serum for MK0 components but this time with the MK3 players can't recycle their monkey/trex items for MK3 items. The amount of exchange chances in the behemoth institute for the MK3 are way less then for the MK0

Consequence: Players are having a hard time upgrading their MK3

Suggested Solution: - Increase the amount of exchange chances
Give the option to recycle Monkey/ Trex items into MK0 and MK3 items (maybe make a crate that has items for both the MK0 and the MK3)

State number: All

midnight fern Jan 28, 2025, 8:03 AM

#

Observation: Having "events" all player's cannot participate without buing should be under bundles not with events.

Consequences: Players are just frustrated that these are called events, even you cannot participate without buying. It's a store topup/bundle/etc, not ingame event.

Suggested solution: Remove all money only "events" from ordinary event listing, and put them under bundles.

States: all?

Screenshot_2025-01-28-08-59-18-77_31adc454cb6341be574a8086eb6d9093.jpg

buoyant hornet Jan 28, 2025, 8:58 AM

#

Posted on behalf of a player

Observation:
Players are able to buy more than one unit of non upgradeable sentiels from event shops such as the pinball.

Consequences:
Player might accidentally buy amount of said sentinels without knowing they are non upgradable and this is wasting currency they could be using for other items.

Suggested Solution:
Limit non upgradable sentiels/skins in event shops to 1.

previous vote count: 1 ⬆️ 0 🔽

soft creek Jan 28, 2025, 11:06 AM

#

Feedback on behalf of Udham:

Observation:
The best fit info is only available on the main screen of the Genetic Recombination.

Consequence:
The players while doing the Gene Recombination, are not able to see the best fit tips. Because of this they may choose the wrong combination. In this way the tips are not helpful and people are getting frustrated.

Suggested Solution:
The best fit tips should be available to see on the screen after the Recombination to help players choose the best one.

State: all

primal yacht Jan 28, 2025, 11:16 AM

#

Feedback on behalf of mahirun:

Level 6-8 fiends are hard to find and once they are above 150km range, they won't show on map and the search has to be done manually.

Consequence:
Players are wasting time searching manually or teleporting randomly and searching again.

Suggested Solution:
Increase range of the search (including resources) to more than 200km, alternatively allow to set a search radius and that way it will also help location MIGO mines based on proximity.

State: all```

soft creek Jan 28, 2025, 1:52 PM

#

Feedback on behalf of Wika the Invincible

Observation:
The purrfect jam event doesn't give a lot option to obtain "paws" to reach more levels. Only the the eggs for bonus level, even those are limited to 5.

Consequences:
Players are loosing the interest to play such an events and are frustrated, because they can finish only very few levels.

Suggested solution:

one option would be l, to make this event with Idle rewards like jungle gem or the fishing event
an other option could be, to have simple daily tasks to obtain more paws.

plucky grove Jan 28, 2025, 6:41 PM

#

SUBJECT:
Alliance Duel Buildings

OBSERVATION:
When playing Alliance Duels, some alliances have blocked their buildings with many towers, other alliance's towers and/or Alliance Duel buildings, or grey areas.

CONSEQUENCES:
With so much blocked off, and no way to speed up rallies, it can take 5 minutes to fill the rally and then another 5 - 10 minutes to march to the AD buildings. In some cases, the blocking is so bad, that they never have to really worry about defense and can be nearly totally offensive during the match. So much time passes even trying to hit their AD buildings that, if you are lucky, you may hit once or twice, which makes it less fun to play in the event. Seems ridiculous and cowardly to me, but that is the way it is and people need the merit points

SUGGESTED SOLUTION:
Since we cannot stop where they place their AD buildings or towers, allow the visiting alliance to park in the grey areas and even up the fight some. Even better, create an Alliance Duel map that is not part of the state so no one can build up an impenetrable barrier around their buildings.

STATES:
All

minor basin Jan 28, 2025, 9:47 PM

#

Subject: Tempest Arms Essence

Observation: Tempest Essence and its fragments are unavailable to buy anywhere. Yet you can still reforge g1-3.

Consequences: G1–3 cannot be ascended. Forces everyone to only create S-type TA. Items currently in backpacks that have not been ascended are currently useless.

Suggested Solutions:

sell Tempest Essence or fragments again - through survival royale or auction.
Convert previous tempest essence to the new currency, and update same on TAs itself.

states: All

short swan Jan 28, 2025, 11:10 PM

#

On behalf of Luna

Observation:
Players are unable to participate in AD when they are outbid by an opposing alliance.

Consequence:
The players in the alliance, while granted an automatic win for AD, will lose out on the merit they could have earned by participating in the AD. This loss of merit will negatively impact the players ability to earn MIGO credit.

Suggested solution:
Either provide a back up alliance to fight when the opposing alliance chooses not to fight or have a system matching for all remaining alliances to at least give the players a chance to participate and earn merit in AD.

States:
All

analog swan Jan 29, 2025, 4:04 AM

#

On behalf of prometheus0455

Observation:
There are not enough level 8 dreadbeasts aka Spiked Creepers in the game. Players are getting 0 in the area even at reset.

Consequence:
Players are not able to get the rewards that are offered by that level dreadbeast that they cannot get other than buying packs.

Solution:
Increase the probability of level 8 dreadbeasts throughout the day or get rid of them completely in game. Since they are impossible to get.

States:
All States

soft creek Jan 29, 2025, 1:54 PM

#

Feedback on behalf of Heart Of Eternity

Observation:
The visual Aura effect from Migo sets has been removed from the game and is no longer visible.

Consequence
Many players miss the unique visual effect and express frustration over its removal. The community perceives this change as a compromise for performance optimization, rather than addressing underlying issues.

Suggested solution:
Reintroduce the visible Aura effect for players who activate a Migo set. The game now runs smoothly, and performance concerns primarily affect older devices rather than the overall game stability. Providing an option to enable or disable the effect could balance both player preference and performance considerations.

#

analog swan Jan 29, 2025, 3:47 PM

#

Submitted on behalf of uhdam

Observation:
The chance of getting the yellow tempest ascension parts are extremely low for alliance mines.

Consequence:
It makes it extremely difficult for players to get the needed material on a consistent basis. And is extremely discouraging for players.

Solution:
Increase the chance of getting yellow tempest material in the alliance mines.

States:
All states

manic glacier Jan 29, 2025, 4:56 PM

#

Observation: Legendary Essence and Fragments itself are unavailable to buy anywhere yet, You can still reforge G1-3

Consequences: For G1-2, You can use Green Reforge Essence as Ascend material, but for G3 you cant use Potent Reforge Essence or even Green Reforge Essence as Ascend material, Forces everyone to only create S-type TA (Which is no Damage Taken Reduction or Increase to Counter Style). G3 Tempest Arms Items currently in backpacks that have not been ascended are currently useless

Suggested Solution

Sell Tempest Essence or Fragments through auction or Survivor royale
Can use Potent Reforge Essence as Ascend material for G3 tempest arms
Reduce Reforge Essence (Green essence item) from 4k to 1k like Potent Reforge Essence items

States:
All

glad breach Jan 29, 2025, 9:14 PM

#

Observation:
Over time, many hero fragments accumulate that are no longer needed for older heroes. These remain unused, while new hero fragments are harder to obtain.

Consequence:
Players have a lot of useless fragments that no longer provide any added value. At the same time, there is no way to meaningfully exchange these fragments, which limits the use of older resources.

Suggested solution:
A barter system where unneeded hero fragments can be exchanged for fragments of other heroes. It doesn't necessarily have to be the newest generation of heroes, but at least a swap for older, still relevant heroes would be desirable.

State number: 243

primal yacht Jan 29, 2025, 10:12 PM

#

Posted on behalf of Wika

Observation:
Don of the Pride set is no longer available at level 20 of Jungle Gems event.

Consequences:
Players who did not complete the Don of the Pride statue set, can no longer get it without purchasing special bundles.

Suggested Solution:
Allow the player to pick "Sprites of Seasons"  or "Don of the pride" when reaching level 20.


States: All

primal yacht Jan 29, 2025, 10:54 PM

#

Posted on behalf of lexie1171

Observation:
Players sometimes flood one lane in alliance showdown with more than 20 players at one lane while others are empty.

Consequences:
Chances of winning showdown matches are lower as one lane has 10 reserves and other lane only 3 participants.

Suggested Solution:
Allow R4/R5 the ability to sort and move players from one lane to another during the registration stage.

States: All

primal yacht Jan 29, 2025, 11:20 PM

#

Posted on behalf of mufasa86.

Observation:
The minigames have slow animations, especially in events such as treasure digging (screen freeze lock), Jungle Gems (level passing), treasure key bundles (or any chest chance opening screen), or fish refreshing very slowly in the fishing event and so on.

Consequences:
Players feel they waste more time waiting than participating in those events.

Suggested Solution:
Allow a animation skip option in the menu for all events like this

States: All

thick arrow Jan 29, 2025, 11:22 PM

#

Observation: The daily free 1 hr speedup was taken out of the boosts store.

Consequence: after significantly reducing the number of 1 hr speedups that can be obtained from boost store when this event started already, this is another blow to f2p players. It makes this event useless for f2p players.

Suggested solution: stop constantly taking away free rewards to try and force everyone to spend money on your game.

State: all

solar fog Jan 29, 2025, 11:35 PM

#

On behalf of a player

Observation:
Unable to upgrade buildings without having to build them.

Consequence:
With limited space for buildings, statues, etc, it is frustrating players to have to make room to build, upgrade, then hide it again.

Suggested Solution:
Allow buildings, statues, etc to be upgraded without having to be built. This will ease player frustration.

State:
All

thick arrow Jan 30, 2025, 1:30 AM

#

Observation: The newest gen hero crate rate in Ray's Place is getting ridiculous. Maxing all days doesn't even get 40 crates.

Consequence: Once again only big spenders can advance.

Suggestion: Stop making this game impossible for f2p players and guarantee a certain number of newest gen hero crates with 150 spins.

state: all

weary sedge Jan 30, 2025, 12:29 PM

#

On behalf of the State

Observation: 
There are way too less mines for active states, espacially coal mines.

Consequence: 
This leads to issues in active states, cause not everyone has the opportunity to get into the mines. 
This causes frustration and fall outs in states that are usually in good terms with each other. 
Some people might even quit because of those issues. 

Suggested Solution: 
- remove all mines and increase alliance mine income significantly, so everyone has the chance to finish the migo buildings without having issues in the state 

Or: 

- increase mines significantly, so **every** player has a chance to get the needed materials 

Or:

- Make mines that are only available for each alliance seperately. But in an amount, that every player has a chance to get the materials to finish the migo buildings, if they are active. 

State number
971

ashen smelt Jan 30, 2025, 1:01 PM

#

Observation:
Rita's Fragments [resonate hero infantry Controle style] are no longer available anywhere..

Consequence:
if you haven't located it before it is impossible to do so currently and the Gen 21 infantry hero being of type Control it's annoying when you want to build a blue formation without Turtles...

Suggested solution:
Set up a way to locate Rita again since she could be useful for this new gen 21. Thank you

State number:
635

buoyant hornet Jan 30, 2025, 1:12 PM

#

Posted on behalf of a player

Observation:
Changes for Showdown and other events

Consequences:
can developer change reward in SHOWDOWN event n put potion n genes capsule instead WILD RECING event change reward we don't need frags n rss give us new reward refresh it CRISTAL ENEGRY TECH swich reward there to put new stuff BLISSFUL BAGS GIVE US FREE attempt with 3 key you cant buy any stuff for f2 players change that n GIVE US FRAGS FOR RESONATE HEROS CRISH ADA OR TURTLES PARTS

Suggested Solution:
Change some of the rewards for the events to allow better reward like fragments for resonate hero's or turtles parts

unkempt bear Jan 30, 2025, 6:01 PM

#

Observation: THIS is alliance duel now

Consequence: I logged off to play something else

Suggested solution: Get somehow rid of this full spammed maps!

rancid adder Jan 31, 2025, 1:24 AM

#

Posted on behalf of a player.

Observation:

Jungle Gems is occurring too frequently, in which players feel like they don't get enough time away from the game due to Jungle Gems along with the many other events taking up alot of time as it is.
Idle rewards every 6 hours is the main concern here as players feel like they have to log in every 6 hours to collect the idle rewards.

Consequence:

Players are quitting due to the frequency of Jungle Gems and other events clashing at the same time taking up more of the players time then needed.
Players miss out on the idle rewards and players feel that they are forced to lose sleep and time during the night.

Solution:

Decrease the amount of times Jungle Gems, and other events to once per week at different times so events don't clash with each other.
Increase idle rewards for Jungle Gems, Mining, Fishing to 12 hours so that players are able to have better time management without losing valuable time and sleep.

States:
All.

sick marsh Jan 31, 2025, 1:38 PM

#

Posted for a player

Observation: In the fishing event you only have the option to "quick scan" (all 5 fishes) or scan for 1 fish at a time

Consequence: It is really time consuming scanning for 1 fish at a time

Suggested Solution: Give players the option to select the fish they want to scan for while keeping the ones they want

State number: All

primal yacht Jan 31, 2025, 10:08 PM

#

Posted on behalf of Wika

Observation:
Not much events offer special operatives frags for non spending or low spending players.

Consequences:
Players need to wait for bug events such as Christmas for a chance to get few frags of said heroes, meaning regular players will not be able to get them at all.

Suggested Solution:
Do more frequent occurrence of special operatives present in shops.

States: All

sick marsh Jan 31, 2025, 10:47 PM

#

Posted for a player

Observation: The amount of Potent Reforge essence that can be bought from stores is limited also due to the refresh times of each store or having to recycle TA's to get enough currency to buy from the trade store

Consequence: It takes a long time for players to get good S-series TA because it takes a long time for the shops to refresh

Suggested Solution: - Add Potent Reforge essences to other stores
Shorten the refresh times for the stores to 7 days instead of 14 days

State number: All

plucky grove Feb 1, 2025, 4:24 PM

#

**Subject: **
SVS and Alliance Showdown

Observation:**
Often times, when SVS comes around, states create a mega alliance for the event. To join this alliance, one must leave their home alliance and then join the mega. In doing this, any one who had troops in the Alliance Showdown for their home alliance effectively removes those troops and weakens the home alliance’s ability to win the last round of Alliance Showdown.

Consequences:
The home alliance might conceivably lose the Alliance Showdown because of their weakened state and those members who left to join the mega alliance lose any rewards they might have gotten for the final round of Alliance Showdown.

Suggested Solution:
Two possible solutions.
1) Start the Alliance Showdown rounds on Wednesday instead of Thursday. Doing this will ensure that if anyone does leave for a mega alliance, they will not weaken the home alliance because the final round will be on Friday.
2) Start the final round of Alliance Showdown at 00:00 UTC on Saturday. In doing this, since SVS does not start until about 09:00 UTC, players will be able to receive any rewards they might have gotten and the home alliance is not weakened.

States:
All

analog swan Feb 1, 2025, 5:20 PM

#

Submitted on behalf of player

Observation:
As the state ages the analysis center occupation benefits are not worth taking for a measly 5.0% troop attack boost. The same applies to all the centers on the map the rewards are not worth the benefit of occupying the center.

Consequence:
Alliances do not want to capture these centers and they loose their luster after a while as boosts are obtained through skins, statues and other boosts that provide much more benefit.

Solution:
Increase the analysis center boosts to compete with the ever growing amount of boosts obtained by all the in game boosts that can be obtained. This will provide a new vigor and excitement to want to take over these centers and maintain control of them.

States:
All states

raw kestrel Feb 1, 2025, 6:27 PM

#

Observation:
During SVS organizing multiple rallies across the conflict becomes a headache with people joining rallies randomly and not giving rally leads any control over how rallies are built.
Consequences:
Players get kicked from rallies, get angry and the whole lack of control frustrates rally leads during SVS.

Suggested Solution:
Allow for an 'open' and 'closed' rally feature where rally leads can pick and assign people they want to join the rallies.

solar fog Feb 1, 2025, 8:13 PM

#

On behalf of a player

Observation:
The “Quick Help” icon appears directly on the SvS Warfare score.

Consequence:
The icon disappears when it drops below 5 players needing help and frustrates players when they go to click on it but it leaves and the enter the SvS map instead.

Suggested Solution:
Move the SvS warfare score icon so it doesn’t overlap with the assist icon.

State:
All

exotic robin Feb 2, 2025, 4:00 AM

#

Submitted on behalf of Mr. fungui

Observation:

There is no way to recycle specific hero frags. They give the option to recycle behemoth skins, Angelica frags, and skins so why not hero frags?

Consequence:

Backpacks are overloaded with hero fragments they can no longer use and just clutter up players backpacks. Harder to complete some stages for events when these fragmenets are of no more use.

Suggested Solution:

Allow us to recycle all hero fragments at any time or allow us to convert them into general fragments so we can use them for either limitless or operation resurgence

State number
All states

cerulean hatch Feb 2, 2025, 7:46 AM

#

Doomsday event

Observation:
major discrepancies between the first bracket - doomsday land, and other brackets in regards to chances of qualifying into the tournament itself, as well as to even reach the final 8, and of course, rewards.

Doomsday land bracket is limited to 640 alliances, even though out of the 250+ states in the bracket, there are much more alliances who should get a chance to participate. Where the cut-off was around 6 billion raid score.
While in all other brackets, who comprise from 10-40 states, are limited to 160 alliances, but you can clearly see their D divisions are full of alliances with 1 person registered, meaning all alliances in their bracket + their farms + some dead with only 1 member get to participate.

In the picture attached it doesn't even include all those factors, and yet, it's very visible all other brackets have probably over 10 times the chance qualify for finals, and get the rewards.

There are 36 division A alliances in doomsday land bracket.
like in the past, you would divide them between all 16 initial groups of elimination stage, so 2 in each division, basically rendering the rest of the divisions useless (including 4 other from group A who will get the honor of having 3 whale alliances in their group of 16 alliances.

Consequences:
the first bracket participants are in a major disadvantage compared to ALL other brackets, participation and game play experience wise, as well as the chances of getting certain rewards.
Why is the first bracket being punished?
Shouldn't they have the same chances as every other player in the game?
Is it that hard to divide the first bracket into more brackets to match the other brackets?

Suggested solution:

Doomsday land bracket should be compensated - including all active alliances who didnt make the cutoff.
This bracket should be divided to 30 brackets to start with, and have 30 alliances have the chance of being the champions.

State number - 1-960.

manic glacier Feb 2, 2025, 7:54 AM

#

Observation:
Paywall event still available and not getting removed or relocate it to Bundles tab

Consequence:
Some paywall is keep annoying you and put it as HOT mark in events billboard that not supposed to do

Suggested Solution:
Remove it or Relocate Hidden Treasure or any paywall events to bundles tab, if those are still exist in Events billboard, need at least 1 free attempt

Think twice before you downvote, Paywall events are exist since 2022 (Dig'em up event), and paywall event keeps increase again and again in Events billboard like no space in Bundles tab, I've making this feedback over 20+ times but devs give no response for any kind of paywall events

State:
All

rare seal Feb 2, 2025, 11:11 AM

#

Observation:

The Jungle Gems event has become a highly popular (almost weekly) event in SOS due to the rewards it provides. However, some of the rewards, such as the current Capricorn card, have become an issue.

Consequence:

Players have been receiving the same cards for an extended period of time, even after maxing out statues, leaving the hero card unusable. Unfortunately, these cards cannot be recycled and create unnecessary inventory clutter.

Suggested Solutions:

1.    Allow players to recycle them.
2.    Replace the hero card bonus reward with a crate that includes a selection of heroes.

tight inlet Feb 2, 2025, 12:40 PM

#

Observation:
A lot - if not all - event items get recycled at the end of the event - jungle gem, fishing challenge, ETC ... and people who forget about the many different stores or cannot log in due to real life situation end up losing everything.

Consequences:
People feel discouraged to play such events because of unforeseen situations and end up losing everything or getting just a little RSS crates.

Suggested Solution:
Make a universal store with items ( plasma, behemoth crates, statues, etc )
And make a universal token that people get if they haven't used the event currency instead of getting recycled to RSS - This will encourage people to play more side events again knowing if they cannot log in before the event ends, they don't end up losing to much and still get something out of it

States : ALL

short swan Feb 2, 2025, 1:36 PM

#

Written on behalf of alkawomi
Observation:
During SvS, some players who aren't spenders find themselves at a place where they can't solo opponents that are within the 3 levels of HQ of themselves. This makes it hard to get any points during SvS with the current restrictions that were imposed.

Consequences:
It makes the Free for all very pointless for players who cannot join a rally or must wait for a rally lead to assist in hitting a settlement first before it can be attacked.

Suggested solution:
Increase the power difference restriction to 5.
-or-
Instead of the restriction completely where you won't get any points or RSS. Replace it with the attacked settlement (defender) can recover 100% of those troops at highly reduced or no RSS cost. This way points can still be received by attacker and defender during the free for all stage.

States:
Older states, approximately 1050 or lower where power gap widens the most for active players

arctic notch Feb 2, 2025, 3:06 PM

#

Observation:
During SvS, some players who get burned from more the 3 lvl higher than there HQ. this makes it hard to any points during SvS because they had no troops left. In older states the power garp is between p15 and a max. p15 is already really high. Not to mention the power garp to even lower levels

Consequences:
It makes the low lvl very pointless to fight at bunker fights during bunker fights, because a maxed p15 could you always burn down to the ground

Suggested solustion:
change the system who are able to attack who - depending on the real power garp (research, Behemoth, aircraft, formationsystem) between the player on HQ lvl - maybe the transfer event point from each base

States:
all

arctic notch Feb 2, 2025, 4:31 PM

#

Observation:
For Intel the rewards are outdated.

Consequences:
We fill our inventory with Fragments from heros like sarge, maddie etc. We didn't need anymore

Suggested Solution:
New rewards limitless hero Fragments a new plasma box with with normal plasma, green plasma and poly plasma to choose

unkempt garden Feb 2, 2025, 9:42 PM

#

Written on Behalf of Cami
Observation:
Honor Store items that are locked by 12 KotH wins makes those items essentially unobtainable by most players due to the high number of match wins required and the length of time between matches available for participants.

Consequences:
Players feel frustration with the inability to obtain the rewards leading to decreased participation in game events for currency and general dissatisfaction with the potential for player progression.

Suggested Solution:
Allow these rewards to be obtained after a more manageable number of KotH wins, and allow these rewards to be obtained by all members of the alliance, not just the participants in the winning matches.

State:
All Applicable

polar plover Feb 2, 2025, 9:51 PM

#

Observation
Players need 12 koth wins
Many players have dedicated time to get 12 wins
Consequence
There is no counter for players to see
The counter of "wins" did not start until the new store implementation
Suggested solution

count all prior victories
display a counter for the player so we know how many wins we have

short swan Feb 2, 2025, 10:57 PM

#

Written on behalf of several players:

Observation:
The updated algorithm for increasing the enlistment duty rate has put the F2P players at a too far of an unfair advantage. Instead of giving p2w a faster way to recover troops compared l, it has instead penalized F2P with a slower rate.

Consequences:
Players are unable to recover troops in enlistment before their next event a week or more after SvS/CC rotations. This pay-to-play approach has just penalized players who do not buy or upgrade the decorations instead of providing a benefit to those that do purchase.

Suggested solution:
The p2w approach to enlistment is significantly detrimental. Please return the duty rate back to where it was before the updated algorithm and enable decorations to increase the duty rate from there.

States:
All

arctic notch Feb 3, 2025, 12:37 AM

#

Observation:
alliance shop daily and weekly and alliance throwdown shop have still purple Fragments and non limitless Fragments (also for heros who need limitless Fragments)

Consequences:
Player have not usefull in shop which is not possible to recycel in any event so we have a wasted slot where could be other more usefull Material

Suggested Solution:
Replace in old state purple Fragments with potions and limitless Fragments or limitless hero Fragmentboxes where the player can choose what they need

State:
All old states

fringe gate Feb 3, 2025, 6:55 AM

#

On behalf of KingOfCats
Observation

there are a lot of intel missions daily and players have to click on every Intel to claim its reward
Consequence
players get frustrated as they have to click on every Intel to claim rewards
Suggested solution
add a claim all button for Intel rewards
State:
All states

torpid kite Feb 3, 2025, 11:53 AM

#

Observation
This is old and repeated feedback that the devs has done nothing to improve but cost players to keep quitting and not protect themselves properly .
A maxed player can zero a f2p player in 1 attack. 15 million troops defending doesn't even tickle them .
24 hour shields cost biocaps and we still do not have 48 and 72 hour shields so basically when a state becomes hostile everyone becomes a target.

Consequence
players can barely protect themselves even logging on in time to renew your shield is a gamble due to log on issues , no WiFi or maybe being in a meeting, class or real life prevention so we are zeroed and we do not even get back most of the troops due to the small capacity of enlistment and the enlistment as a whole is 70% not a full 100% when troops go there.

Solution
Let free shields have shorter time to collect
Let 24 hour shields be available in more places and frequently for a low cost in stores with coins and not biocaps
Make 48 hour shields that cost allainces coin or other store currency
Make 72 hour shields that cost a few bios ( not expensive)
Increase the enlistment size so at least we can have a decent army when transferring from the state

States
ALL
Caribbean Pearl 182

simple robin Feb 3, 2025, 12:23 PM

#

On behalf of state 182

PurpleFlame Observation:
The state merger sometimes don't go as planned and many people end up getting burned every day until the next transfer event starts.As result they have to stay for 2+ months with 24h peace flare every day.

WhietFlame Consequences:
Many people want to transfer because they don't want to have to activate 24h peace flare every day for months.
Lots of innocent players get burned for no reason every day even during trap. While the attacks are normal part of the game and nothing can be done about this, many players get demotivated and find it pointless when real life gets busy ,to shield up..
They lose lots of events that require from them to not use peace flare (therefore they lose rewards and their game process as well).
As result, they ended up not being motivated to recover their troops (since it's hard to recover rss and 5 yearss of troops) and they quit.

PurpleFlame Suggested Solution:
🌹Please give the option to ALL the states ( or maybe to the govs at that time) to submit some states that they want to get merged with and choose the best/more active/more suitable option(s) out of them.
🌹Please release in game 48h or 72 hour peace flares..
🌹Please bring the option for players in old states,to transfer to an other state while the migo event iis on going.
🌹 Please let states accept more players than 150 because we have 4+ alliances that will leave 182 so we might can go somewhere all together and we don't want to let our family/team members behind.

WhietFlame State Number:
182 and all the affected states.

scenic breach Feb 3, 2025, 12:58 PM

#

Observation:
Whale teams are destroying Path of Water. It has gone on long enough now, everyone is getting fed up of it.

Stop matching whale teams against massively weaker solo teams!

Suggested Solution:

Match teams against other teams. Stop pairing teams with solo players. You want to play as part of a team fair enough, play against other teams.
Sort the balancing! There's obviously a massive floor in the balancing algorithm given this is allowed to happen so frequently.

State:
All states

buoyant hornet Feb 3, 2025, 5:21 PM

#

Submitted on behalf of player

Observation:
Doomsday tournament matchmaking is unfair

Consequences:
The big bracket mixing older and semi new states for doomsday involved a lot of uneven matching done, with stronger older alliances fighting against newly weaker ones.

Suggested Solution:
For next DD, distinguish states by age, that way a 1 year old state won't be matched against a 3-4 year old one.

patent hinge Feb 4, 2025, 10:50 AM

#

OBSERVATION
Epic Frags are still being given as rewards, not only in new events, but still in abundance in the older events. The exchange rate in the recycling of these frags is not even close to being fair or worth the effort-Players feel like it's a "slap in the face" to their sensibilities when Epic frags are again included as a reward in newer designed events. Recycling rewards gives resources-Players believe that the items given in exchange ought to be equal to the rewards they should have received as rewards in the first place.

CONSEQUENCE
Players are annoyed with the refusal by FP to make changes in this or acknowledge the need to do so exists. It adds to the list of cons on whether to remain playing the game.

SUGGESTED SOLUTION

Eliminate Epic frags as rewards for older states.
Implement a recycle exchange that does not include rss.
Make a cut-off age for a state receiving Epic frags as rewards

STATES
All States

median path Feb 4, 2025, 12:55 PM

#

On Behalf of AKA

Observation:
Path of Water Event match Making is faulty

Consequences:
Players are Annoyed as players are miss Matched and players do not enjoy playing Path of Water as they are mostly matched with Older state Player, As they have better Heros and they are stronger a newer state player can never defeat them and they are losing interest in the play.

Suggested solution:

Match Making Should be revised
Player should be matched according to there state and Heros and Power
Rewards of the POW should be increased

State Number:

All States

analog swan Feb 4, 2025, 4:25 PM

#

Observation:
There needs to be more sources for catalysts and boosters.

Consequence:
It’s time consuming especially for low-non spenders, even more as each recombination costs you more and more after each locked stat/skill on the hero

Solution:
Make it easier to get catalyst and boosters.

undone lynx Feb 4, 2025, 5:43 PM

#

Submitted on behalf of player

Observation:  
In Mining Tycoon event , iddle time rewards sometimes come later than they should according to the timer. 

Consequence: 
Players don't always notice this and can claim a reward without getting the full set in the hours that have passed (for example, for 5 hours, you get a reward of 4 hours, as shown in the screenshot).

Suggested Solution: 
Please fix it or make a system similar to Jungle Gems event, where the 'special' rewards drop every UTC hour.

Screenshot_2025-02-04-20-25-25-352_com.kingsgroup.sos.jpg

Screenshot_2025-02-04-20-25-40-611_com.kingsgroup.sos.jpg

analog swan Feb 4, 2025, 6:30 PM

#

Observation:
Trade store needs updated

Consequence:
Makes it harder on players who do not spend to progress at a steady rate.

Solution:
Update the trade store to include, Potion, crystals, plasma, pink and silver gold chef token's so they can be bout with resources and other things we no longer have a need for.

heavy glade Feb 4, 2025, 8:06 PM

#

Observation: previous generation tempest arms need to be added on top of the new generation tempest arms in throwdown

Consequences: with the sudden change and lack of notice people are sitting on potentially a huge load of points for throwdown from old gen that are now just wasted. There was no notice for this switch in throwdown.

Solution: keep new generation tempest material but add back the old generation tempest arms to throwdown

short swan Feb 5, 2025, 5:43 AM

#

Submitted on behalf of Mufasa86

Observation:
Certain events (path of water, annihilation awaits, survivor royale) have defined time windows when the event is live. With a worldwide gamer base from all timezones, these strict time windows are not accommodating to all players

Consequences:
Amongst the numerous other events that are concurrently running, these windows of availability restrict the number of players that could participate. In cases- like horde - where an alliance can choose anytime, the time restriction on annihilation awaits isn't required. Both have solo and alliance rewards and should be played at the easiest availability. Players miss these time restricted events if they don't fit into their schedules.

Solution:
Have consistency with the timing of events, and remove the useless time restriction on certain events like Annihilation awaits, survivor royale, and path of water.

States:
All

short swan Feb 5, 2025, 6:01 AM

#

Submitted on behalf of Mufasa86

Observation:
There are some improvements to rally launching that would make it more consistent across the board. Rallies against fiends will launch when either the rally is full or the timer ends and player is supplemented with Final Hope Reinforcements. Rallies for Travis log and Annihilation Awaits will cancel if the player has no joiners or will wait until full time to launch even if full.

Consequences:
Inconsistent rally mechanics can be confusing for players and be a waste of time.

Suggested solution:
Recent efforts to optimize rallying have been made in game already (shorter wait times, addition of Final Hope Reinforcements, and launch when full features) yet these updates need to be applied elsewhere. Annihilation awaits should have the option to launch when full. In addition, Travis logs should have the option to launch when full and have Final Hope Reinforcements.

States:
All

short swan Feb 5, 2025, 6:28 AM

#

Submitted on behalf of Mufasa86

Observation:
The Frenzy Officer as part of the Operation Festival event needs optimization to enable better engagement with alliance members. Rallies for the Frenzy Officer are shared through the alliance chat rather than the rally window like other events. Also, players can only be involved in one rally at a time. Lastly, no priority is given to players who require rewards vs. those who have maximized them already.

Consequences:
There are game features that are under utilized and improvements that can be made. The process is comparably cumbersome when looking at launching other events rallies. Players have to post coordinates in alliance chat, scroll the map in the wilderness until the frenzy officer is located, and coordinate with alliance members to ensure everyone can achieve max rewards.

Suggested solutions:
-Utilize the "events" tab within the rally window as a way to share the coordinates and post a rally notification to the alliance.
-Allow players to participate in more than one rally.
-Add a feature that allows these rallies to either "launch when the rally is full" or "launch when all joiners will receive rewards".
These three solutions together will increase the efficiency of participation in this event as well as be more consistent with other rallies.

States:
All

shadow plinth Feb 5, 2025, 3:59 PM

#

Observation:
Same time of events. Doomsday/ aliance duels. Unfortunately, the system has set the doomsday time at 19:00 utc. By accident or by choice of another alliance, the alliance duels event is taking place at the same time, i.e. 19:00 utc.

Consequences:
Alliance has the option of partial participation in both events, which essentially takes away our chance of winning or doing well in either. An alliance may not participate in one of the events at all. Setting two events at the same time makes it impossible for us to participate in one of them.

Suggested solutions:
Set fixed domsday event times and block AD during that time. As a result of this situation, active players will lose the rewards that they would normally be able to win if they were allowed to actively participate in both events.

States: 1114, all

primal yacht Feb 5, 2025, 5:01 PM

#

posted on behalf of Wika

Observation:
Behemoth rallies end rather early in the last timeslot.

Consequences:
Players who live in different timezones sometimes can only come online from 22utc on work days.

Suggested solutions:
Extend or add additional time slot from 22-24 (till reset) to allow late working people the opportunity to participate.

States:  all

analog swan Feb 6, 2025, 3:27 AM

#

Observation:
Alliance duel issues...

Boundary is messed up
Tower size (in backend sos, is wrong sizing)
Auto shield after a few losses
Need to play for merits and rewards.
Bid system is failure, no opponent, no merits, no rewards
Opponent don't show, no merits no rewards

Consequences:
Lots of problems and changes that made it less fun. Rank of rewards is based on alliance rank score. Not how well a team performs.
100 diehard active players can lose 100% of their duels, lose points for state rank, and still rank higher than an alliance of 50 dedicated players who win 100% if the matches bringing in a ton of points for state rank, but not enough to cover the lack of the weak 100 active member alliance.

Solution:
Start fixing alliance duels, start with the minor issues and make the event more playable and work on the major ranking and functionality issues.

pliant shore Feb 6, 2025, 7:24 AM

#

Observation:

1. Tempest Arms with the wrong stats for the hero / troop type.
2. Reforges giving worse stats and opposite stats needed.
3. The cost of 3rd and 4th and onwards for reforges are too high and availability of the reforge solution is scarce.
4. Likewise, the reforge skills often giving lower / worse skills.

Consequences:

When given such awful reforged stats / skills, people lose interest in playing because the tempest arms are so vital to overall stats. The reforge solutions are very difficult to obtain in comparison to how many you need to reforge the stats. Tempest arms, are 99% of the time, crafted with the wrong stats for the hero / troop type, forcing players to reforge after reforge to eventually get the correct stats for the hero / troop type and then even more to get those stats better!

Solution:

1. Make the tempest arms have the correct stats for hero / troop type from the craft. Then at least we can reforge the correct stats.
2. Make the reforge solution easier to obtain.
3. Lower the amount needed after 3rd 4th reforge attempts.

At this time I’m not even going into the pairing of tempest arms as that is another situation to amend.

fervent perch Feb 6, 2025, 8:47 AM

#

On behalf of a player

Observation:

New Cat theme March + Hqs skins

Consequence:

Player want new skins to be added and obtained

Observation:

Skin store doesn’t differentiate owned and not owned skins/decorations unless they’ve been purchased at the current refresh countdown, which makes it difficult for players to make any purchases there efficiently if they already have some items from there

Consequence:

It’s hard to say what you already have and what you don’t unless checking at collections which is annoying, a need of checking each item separately is brain draining for players
People are likely to purchase something accidentally if not knowing what they have or need from the store, if you have something maxed or are away from having enough pieces for next tier the only option is to recycle it but the amount of skin tickets we get then isn’t comparable with the amount used to purchase as it’s way smaller and doesn’t compensate the accidental purchase that may occur

State number:

699/All

edgy girder Feb 13, 2025, 12:02 AM

#

Observation:
Hidden Treasures popped up again and renamed it to Hidden Treasures Pet Skill???

Consequences:
F2P player cant fell from stupid lies event, and this event still worst than expected and 100% paywall without F2P gives a chance (unless PTR have it)

Suggested Solution
Permanent Remove Hidden Treasure theres no point for this pile of junk event and do not rename that hidden junk event for any circumstences

State:
All

short swan Feb 13, 2025, 4:38 AM

#

Submitted on behalf of several players:

Observation:
The cost of reforge essence has gone up drastically compared to previous event store. Each one was about 100 coins, this time it is approximately 320 per essence and is required to purchase a set of 5 at a time.

Consequence:
Players were able to to grab a few essence before through the event store are unable to get any now due to the increase in price overall.

Suggested solution:
Please return the reforge essence to 100 coins per each and allow for singleton purchases (not bundled in a x5).

States:
All
Image from YH Michelle

sick marsh Feb 13, 2025, 9:25 AM

#

Posted for a player

Observation: During Alliance Duel there are only a limited number of players that can join rallys or buildings.

During the match there is mostly 3 rally's on defence and 3 rallys in attack and in each rally there is a max of 1 rally lead and 7 joiners (=8 players). Each player has 3 marches so if they manage to join 3 rallys then there are a total of 16 players that will get merrits ( 8 on defence and 8 on attack)

For Alliances with 30 - 40 (or even more) participating it means that half of the players aren't getting merrits

In Alliance Duel if ur alliance is between rank 1-2 only the first 50 member in merit leaderboard gets Hq set and if your alliance is rank 3-4 only 20 get the Hq set, so not everyone that participated will get the complete set.

Consequence: It is hard for everyone to gain merrits

Suggested Solution: Bring back Nexus because: - There are more buildings

Everyone gets a spot inside the building
More fights in buildings to gain points
separate Alliance leaderboard to gain Glory points

State number: All

sick marsh Feb 13, 2025, 9:57 AM

#

Reposted for pг๏ L E A D E Rヅ

Observation: In Jungle Gems the HQ skins crates contain the same HQ skins each time and there are not enough HQ skins to choose from

Consequence: Players get stuck with HQ skin crates they can't use as they have the HQ skins max already

Suggested Solution: - New HQ skins more often

More HQ skins per crate (+10 minimum)
The bonus level at level 10 should also have a HQ skin crate

State number: All

Previous post: 3 🔼 1🔽

void palm Feb 13, 2025, 11:05 AM

#

on behalf of a player

Observation:
Pluton event granting tasks for bullets.

Consequence:
Players rely on jungle gems but it’s not always the option for the event.

Suggested Solution:
grant tasks for a generous amount of bullets so players can actually participate without monetisation.

State: All

elder sequoia Feb 13, 2025, 11:38 AM

#

Observation:

There’s no way to recycle or exchange frags of blue and purple heroes for a good while now. People in not as new anymore or especially old states keep building them up in backpacks while their heroes are already maxed. Since sources like hero searches or intel keep providing them it’s unfair to not make a use of big thousands of frags

You once mentioned that you gonna work on including something for those frags after already numerous feedbacks from us, many players have been waiting anxiously for few months since then while nothing has been done in this direction. If you say you gonna do something just simply do it, otherwise don’t try to put us in hope where we end up disappointed

Consequence:

Operation Resurgence at the start of every Migo isn’t enough, cause you can only recycle the default blue and purple frags there which means that those of specific heroes still stay in backpack and keep building up there endlessly
Once you have all your purple and blue heroes maxed their frags start getting useless, you no longer have a use for them. Sources like intel, daily free Sarge frags at alliance store or hero searches keep giving us those frags that build up endlessly in backpacks, people in old states are frustrated they can’t make any use of them and endlessly building up numbers of frags are annoying, while hoping to lessen items in backpacks and maybe get some points in events for them

State number:

699/All

patent hinge Feb 13, 2025, 1:38 PM

#

OBSERVATION
Players would like to see a return of the Mining Mayhem event. It was enjoyable for the most part.

CONSEQUENCE
The only "consequence" is that Players do not have many events or battles between Alliances that are worth playing.

SUGGESTED SOLUTION
Please Bring Back the Mining Mayhem event, without the previous visual bugs.

STATES
ALL

patent hinge Feb 13, 2025, 1:57 PM

#

OBSERVATION
Alliance Duel should be replaced with Nexxus-Players feel that with Nexxus, there is the opportunity to have a map where the other alliance cannot block buildings with anything other than their settlements, which makes rallies in Alliance Duel near impossible, without spending bios for speed-ups. This is one of many reasons that AD is not an enjoyable event.

** CONSEQUENCE**
Players are not participating in AD, and would prefer to have Nexxus, if some simple changes were implemented.

SUGGESTED SOLUTION

Replace AD with Nexxus.
Offer more ways to acquire stamina- OR give stamina to Players in system mail the day of the battle.
If stamina cannot be given to Players- remove the stamina requirement when besieging buildings.

STATES
ALL

sturdy pumice Feb 13, 2025, 2:45 PM

#

Observation: babysitting mines is boring Consequence: Boring gameplay Suggestion: make more mines or remove the feature **States **all

simple robin Feb 13, 2025, 4:25 PM

#

PurpleFlame Observation:
SVIP causes regular VIP privileges to stop and bundles are required to keep it active

WhietFlame Consequences
Players now,do not have an extra march slot, loose out on daily fragments but they also loose out on their auto gathering slots unless they keep buying bundles ,which is unfair.It results not only in frustration but they feel not valued and not heard as well. It also results to lack of growth for the ones who don't want to spend .

PurpleFlame Suggested Solution:
Let players at least keep their regular VIP status active with the use of bios as normal.

WhietFlame State Number:
ALL

sullen crescent Feb 13, 2025, 5:12 PM

#

On Behalf of S759. ShadowLord

OBSERVATION:
March times are too long for Alliance Duels, especially with alliances building up defenses of vast tower networks to surround their buildings

CONSEQUENCE:
It makes the event frustrating to play, having to maneuver through towers, farm accounts placed, and infected lurkers summoned

SUGGESTED SOLUTION:
Once a rally launches make the march time similar to how it is in Annihilation Awaits - 30 seconds or 1 minute march to rallied building no matter where in the territory your rally is coming from

STATES:
All states

tight inlet Feb 14, 2025, 9:22 AM

#

Observation:
The " beyond the clouds - " balloon odyssey " pass rewards are insanely high to reach, even with the jungle gem rewards seem impossible to reach
Both Alliance and solo reward requirements are impossible to reach without spending every day on bundles connected to the event

Consequences:
Players are very disappointed with the event. The pass costs 499 diamonds in which you barely get rewards as is and the requirements to get the rewards require a lot more spending on the event to even get the last reward, once again forcing players to spend a lot more to gain next to nothing

Suggested Solution:
Lower the requirements of getting those rewards and give people who bought the balloon odyssey pass all of the rewards without needed to buy additional bundle every day of the event
They paid for the pass, this should be enough to get all of the reward in said pass

soft creek Feb 14, 2025, 10:32 AM

#

Feedback on behalf on Cmassai:

Observation:
Currently, when the timer is positioned in front of the bunker, players cannot see it if someone is standing in front of it. Additionally, when players port to the front line of the bunker, the timer becomes hidden, which can create confusion.

Consequences:
This makes it difficult for players to track the timer, especially during critical moments when timing is essential. This lack of visibility can lead to mistakes or missed opportunities.

Suggested Solution:
It would be more effective if the timer were positioned in the middle of the bunker, making it visible to everyone, even when someone is standing at the front. Alternatively, placing the timer at the top of the complex fortified area would also improve visibility. This way, all players can easily see the timer, even when they're near the bunker.

States: all states

#

Feedback on behalf on Cmassai:

Observation:
Mines are scattered around the capital and bunkers, and they can be placed anywhere on the map. The concentration of mines tends to be around strategic areas like the bunker, where teams are likely to fight. This placement affects the availability of spots for teams, especially when multiple teams are fighting.

Consequences:
The current placement of mines restricts team movement and the ability to control key areas, creating an unfair advantage for teams who are forced into certain positions. This results in unbalanced gameplay, particularly around the capital and bunkers, where mines dominate the available spots.

Suggested Solution:
To improve fairness and gameplay flow, mines should be distributed more evenly across the map, allowing for greater strategic flexibility. This would reduce the overconcentration of mines in specific areas, such as the capital and bunkers, and create more balanced opportunities for teams.

State: all states

topaz bay Feb 14, 2025, 1:15 PM

#

Observation:
No in-game Store has energy cookies, which are required to upgrade pets.

Consequences:
Noone cares about the pet feature (don't get me started on breeding)

Suggested solution:
Remove rubbish like purple hero frags from alliance store (for example) and put cookies in
Or put them into hero searches...
Or somewhere...

outer sonnet Feb 14, 2025, 5:43 PM

#

Observation:

Migo/World Event ranking sometimes skips/discards points from certain events. In my current case as an example (happened to me now for 4 or 5 world event stages straight) support claims I missed a full week of "Troop Drill" event, which is REALLY hard to miss for a full week completely. I am logging in daily, doing all tasks available, and especially since this happened to me many times before, I am paying extra attention to World Event task completion.
I know from my alliance mates as well as other state members from different alliances, that they are facing the same issue.

Consequence:

This leads to not being able to rank #1 in world event ranking, thus missing out rewards.
Loss in trust, frustration and quitting players

Suggested Solution:

Check the World Event scoring system for bugs and compensate players.

State:
All

void palm Feb 14, 2025, 6:22 PM

#

on behalf of a player

Observation:
Too much clutter compact in the game with banners, warnings, migo announcements.

Consequence:
Not only are these icons to tick the box to remove the warning are only for the day but they’re also very small for a touch screen | banners are self explanatory no one wants them.

Suggested Solution:
Warnings need to give the option to remove it completely and not daily | option to hide all banners and migo announcements.

State: All

exotic robin Feb 14, 2025, 7:33 PM

#

posted on behalf of chriBy
Observation:

No one is receiving potent reforge essence as a reward in alliance mine gathering and have been gathering from the first day as we are a extremely active alliance. It should have been seen at least once.

Consequence:

Players are feeling duped as it seems it's posted as a reward but it's not possible to get.

Suggested Solution:
Increase the drop rate of the reforce essence from mine gathering or take away the picture of the rewards, since clearly it's not possible.

State number
All states
With pictures
Previous votes:🔼 15

sullen crescent Feb 14, 2025, 8:02 PM

#

On Behalf of Sauron

OBSERVATION:
State Of Survival is becoming too large for some phones to run efficiently

CONSEQUENCE:
It increases lag, makes the game run poorly, and makes mobile devices run poorly, as well as taking up too much space on the device

SUGGESTED SOLUTION:
Make the game smaller to operate better on mobile devices

STATES:
All states

vivid breach Feb 14, 2025, 9:15 PM

#

Observation:
Survival Royale got nerfed, during play, you are practically unable to find now green crystals in a buildings, out of 20 that you march in you can find crystals in only 3-5 of them. Reforge essence went from 2k to 20k of green crystals in a store. None of the players are able to complete 20k without spending even if they play daily ( 5 tickets a week to play) even with ranking 1 every time and gathering all possible crystals- maximum you can get it’s about 4k. Means current 40k for 2 essences is unreachable and unrealistic.

Consequence:
Players becoming frustrated with changes like that without proper communication. In effect we all feel developers do not really care of our experience and gameplay. Taking every possibility from gaining any free rewards, forcing for spending only.

Suggested Solution:
make survival Royale what it was with proper spawn of the crystals- with realistic targets. Add crystals to the chests that we obtain from this event.

State: All

remote steppe Feb 15, 2025, 8:29 AM

#

Observation:
Many events include animation which is a pure torture (chef, immortal arean jungle gem)

Consequences;
Boring but necessary events take 4 times the amount of time because of these repetitive useless animations. Personally it feels like needles in my eyes every time I have these

Suggested solution:
Let go of the animation guy and remove all of his content, it makes your game and quality of life hell for players

States: 457, in the name of everyone

analog swan Feb 15, 2025, 1:13 PM

#

Observation:
SOTF rules description of task is not consistent. In older states it says "Gather Resources" and in new states it says "Collect Supplies".

Consequences:
The word "Supplies" could be anything and be confusing to some.

Solution:
Make the wording the same throughout the game.

lilac trout Feb 15, 2025, 2:12 PM

#

On Behalf of acknowledged1154

Observation : there's several state that haven't have a state merge yet. Even the state it's really have a very low actives.

Consequence : many of players will quit because it's hard for competitive during SVS. And since state transfer it's cost very high so many who's can't leave. And many people who's already playing together for years. So it's hard for leaving alone. So state merge can be a hope for many states.

Solution : make the state merge equal for all states especially the states who's have a very low actives.

State : 763,1279

elfin grove Feb 15, 2025, 4:51 PM

#

Observation:
When the new MIGO/World Event (Terror Below) began, level 6 Dreadbeasts disappeared from our states. However, states where the event started two weeks earlier or later still have them.

Consequences:
Players will miss out on a total of 70 vehicle parts and numerous rewards throughout the event. This issue disproportionately affects F2P players, making it harder for them to unlock and upgrade the new vehicles.

Suggested Solution:
Restore level 6 Dreadbeasts in the affected states and compensate players with the vehicle parts they missed.

This version improves readability and professionalism while keeping the message clear and concise. Let me know if you’d like any further refinements!

States: 1279, 1280, 1281, 1282, 1283, 1284

midnight shard Feb 15, 2025, 6:00 PM

#

Observation:
In the pearl shop we can only buy plasma under "Offers". Previously it was possible to get more plasma for a few pearls in the middle section pearl shop "Growth".

Consequences:
The plasma is absolutely not enough, as it is needed everywhere and for many things. The pearl shop with both options for buying plasma was particularly helpful for F2P players to make progress. The plasma that you can get now is a drop in the ocean - it's frustrating.

Suggested solution:
Please ensure that we can get more plasma in the pearl shop again or create more opportunities to get plasma.

rich kelp Feb 15, 2025, 6:20 PM

#

Observation:

Chief Chef is an annoying event in which excess ingredients are recycled each time it comes back.

Consequences:

Players have to constantly start from scratch with obtaining ingredients which is extremely tedious and offers no value to players but annoyance.

Solution:

Let players keep their ingredients obtained throughout each cheif chef event.

void palm Feb 15, 2025, 6:36 PM

#

on behalf of a player

Observation:
Allow the mining search feature to filter available spaces in the mines

Consequence:
It can take a long time to search for a mine that’s open and some players just attack others and causes trouble instead of manually searching.

Suggested Solution:
filter in the option or prioritise mines with open spaces available.

State: All

broken jungle Feb 16, 2025, 12:01 AM

#

Observation:
Lack of poly plasma for f2p players

Consequences:
The f2p players can’t grow as much when poly plasma is only available in the pearl store and at a very limited amount

Suggested Solution:
could poly plasma could be in more stores game wide

torpid kite Feb 16, 2025, 12:05 AM

#

Observation
No proper protection of your settlement, today a play was 5 minutes late to bubble and was completely zeroed with solo marches after 4 years . I played another game similar 8 hours , 16 hours , 24 and 48 hours shields cost cheap in the allaince store. Only the 72 hour cost gems and still it was only 500 compared to our 4,000+ bios

Consequence
It was hard to witness, reins can't even protect him . A player lost over 7 million troops permanent due to the small capacity of the enlistment .

Solutions
Offer longer cheap and abundantly available shields.
Let is have 48 and 72 hour shields
Let the enlistment hold at least 15 million troops for old states

States
All

Player
Caribbean Pearl

icy nimbus Feb 16, 2025, 12:11 AM

#

Observation:
Tempest arms need to be easier to manage and use. For example, When you select a tempest arms on a hero to view it, you don’t see that tempest arm, you see another hero’s tempest arm at the top of the list. There are other things that make the system hard to use and it was recently made harder with some changes.

Consequences:
It is hard to figure out what is going on with tempest arms because the user interface is not very good.

Suggested Solution:

the unequip all option needs to have a confirmation before it unequips everyone
Add an “equip all” option that equips the most powerful tempest arms to the most powerful hero in order.
Let us be able to select all rare or blue tempest arms to recycle them. This option for some reason disappeared. The filters do not have the options there anymore
When you click a tempest arm on a hero, you should view the tempest arm that hero has so you can make a decision on reforging it or whatever.
Allow us to recycle one at a time in the collection screen with a confirmation.
There are probably more ways to make it easier. Keep trying to make it better

soft creek Feb 16, 2025, 9:33 AM

#

Feedback on behalf of S759.ShadowLord

Observation:
The current structure of the KoH event has several issues. Only wins count, tier matches are lost, the event duration is too long at 30 minutes, and there is a 12-win limit in the store. Additionally, the event follows closely after CC and SvS, making it exhausting for players.

Consequences:
Many players feel the event is not worth the effort compared to the rewards, especially given the poor matchmaking system. Furthermore, as an international game, not all players can participate due to restrictive time slots. This leads to frustration and decreased engagement.

Suggested Solution:

Only the wins should counting,
it would be more like RR, at the end of a season the alliance gets rewards for the number of wins.
To improve player experience, the event could be restructured by adjusting the matchmaking system, removing the store win limit, and possibly shortening to 30 Min or eliminating the event entirely to provide players with a break.

tight inlet Feb 16, 2025, 11:22 AM

#

Observation:
Jungle gem is an overall great event for F2P and lower spenders to get some extra event items

Consequences:
The event comes on to often, forcing player to be in game more often and losing interest in the event all together.

Suggested Solution:
Bring jungle gems less on. 1 - 2 breaks in between is to little ' breathing room' make it maximum 1 time per week - even 1 time per 2 weeks

snow folio Feb 16, 2025, 12:26 PM

#

Observation:
There is a big gap between the players, the so-called ‘high spenders’/‘whales’, and all those who come after them, mid, low and F2P.
From states 1319 to 1330, without exception, it can be reported that in almost every state except 1320 there are 1-3 players who have an unassailable lead over the next highest ranked player. Especially decorations and collections seem to be available for permanent spending options to increase the gap day by day.

Consequences
The fluctuation of players is extreme in the mentioned states. In our first CC, the strongest alliance with almost the entire top 10 couldn't do any damage even with four timed rallies. This demotivated many players so much that they quit after a very short time. In all states, the winner of the event is already decided beforehand. Cross-state events are dominated by the approx 10 whales. PoW is pointless if they form a team. Demotivation can only be counteracted by alliances with excellent communication and teamwork. However, it is more like a chat program with side games than an online game with a chat function.

Suggested Solution: (1/2)
I would like to propose a monthly limit of maximum possible purchases per player. For example, a limit of 200EUR/USD per month would result in the following:

more strategy for the development of the account gains massively in importance
an uncatchable gap for players who spend a lot but not thousands of euros or dollars can no longer arise
motivation remains high, events become exciting again.
the fluctuation decreases
through several players investing money in the mid and low range, turnover remains stable or even increases.

Suggested Solution (2/2)
I suggest a new beta state for the implementation. In order to minimize the risk for Funplus (I am aware that it is about making money), the state has a time limit of 6-12 months and is then closed. Should it become a success story over time, both commercially for Funplus and in terms of gaming fun for the customers, the state will remain open and new states can follow this example
P.S. the limit of 200USD/EUR needs to be doublechecked by the guys and gals with access to the purchase statistics from the first weeks compared with the income after 6 months to adjust the exact amount.

State number:
1319-1330, i expect that even all new states are affected, im playing in 1320.
2 ⬆️ 1 ⬇️

void palm Feb 16, 2025, 4:27 PM

#

on behalf of a player

Observation:
Pet breeding items to be made easier to obtain.

Consequence:
Players can't participate in this feature without spending a lot, it's a terrible marketing enforcement that isn't working.

Suggested Solution:
Give the feature many easier ways to obtain the items. All new features should be updated frequently in all stores, not just premiums stores.

State: All

primal yacht Feb 16, 2025, 4:53 PM

#

Posted on behalf of wiktoria9762

Observation:
Since the removal of Completion Chips, the rewards from various collab (past and future) are redundant.

Consequences:
The bag gets cluttered with unrecyclable and unusuable stuff

Suggested Solution:
Allow recycling of Completion Chips into Adv. Potions.

States:
All

primal yacht Feb 16, 2025, 5:26 PM

#

Submitted on behalf of aris5974

Observation:  
In Mining Tycoon event , idle time rewards are very few and the gained 'stones' are very few (even at 6 hour idle) and are almost never enough to cover majority of items that can be redeemed.

Consequence: 
Non spending players can't reach far below and get frustrated with the event quickly.

Suggested Solution: 
Please fix it or make a system similar to the Jungle Gems event, in which free to play players have a chance of going deeper with only hourly idke reward collecting, or lower prices.

States: All

Screenshot_20250217_010805_com.gbox.android.jpg

pliant shore Feb 16, 2025, 9:21 PM

#

Observation:
we are directed to explore for genetic upgrade parts. Not once has anyone received anything to do with resonating hero genetics!!

Consequence:
we are duped into believing we can gather genetic items through the exploration map. The crates just give garbage, useless rewards, rewards as if we were playing in 2019 / 2020!!! It’s a complete waste of time!!

Solution:
Put the rewards that relevant to resonated hero genetics!!

fast minnow Feb 17, 2025, 12:50 AM

#

Posted on behalf of BarnOwl2525

Observation:

Currently, some Resonating Heroes appear in the game through limited-time events where players can earn free fragments by completing tasks. However, once the event ends, the only way to obtain fragments is by purchasing bundles. This leaves players without free options to upgrade or unlock heroes they missed during the event.

Consequences:

•    Players who missed the event or could not complete it feel frustrated, as they have no way to earn fragments afterward.
•    Progression for Resonating Heroes becomes heavily pay-dependent, reducing engagement for free-to-play players.

Suggested Solution:

1.    Introduce a recurring week-long Resonating Crew Event with tasks and challenges that reward free fragments for previously released Resonating Heroes. This event would help players upgrade heroes they already own or unlock those they missed during past events.

State: All

analog swan Feb 17, 2025, 5:10 AM

#

Observation:
Players are allowed to play in multiple Doomsday matches by simply completing a match and then leaving alliance to play in another Doomsday match.

Consequence:
Make matching completely unfair and it gives low level alliances are false hope that they may win a match then when the match starts those who have already played ruin the match fir lower level alliances.

Solution:
Make a better matchmaking system that prevents this type of behavior in game. And limits who larger alliances are matched up with other larger alliances.

analog swan Feb 17, 2025, 8:17 PM

#

Observation:
Jungle gems needs to be made more interesting.

Consequence:
Jungle gems lacks interest since it is twice a week. Needs some functions added.

Solution:
Add rockets, bonus, dynamite etc to the jungle gems bundles as boosts to help those who buy the packs conquer more puzzles .

covert sigil Feb 17, 2025, 9:01 PM

#

Observation:
Current MIGO - there is not enough high level mines across map for every player who can gather from them.

Consequences:
You forced state merge upon state stransfer. Now there are many active players in ours state. I see even our strongest players gather lvl 7 mines because there is not enough lvl 9 for everyone. You offer us bundles to accelerate progress in MIGO, giving us option to gather from more mines - yet you restrict their availability.

Suggested Solution:
Give us more mines, and do it now. Or increase number of available mining spots in each mine. We need it done for like yesterday.

State 1069 but all having MIGO are affected

bright hamlet Feb 18, 2025, 12:53 PM

#

Observation:
MINES - there is not enough high level mines in a state and no recalibration has happened so the level 9's can be occupied by small players and even farms.

Consequences:
Last season we had Nexus which offered a whole other map of mines but this season has had a merge and the mines seem to be even easier to hit. People are buying passes to get the mines and can't even use it. I would say the majority of players aren't even mining anymore, or mine once a week. So SOS will be losing revenue as those passes are near useless.

Suggested Solution(s):
1.) Give us more mines, and do it asap. The wasteland is dead space it could be filled with mines.

2.) Only have 1 level of mine that gives the level 9 output and have more of them.

3.) Bring back the higher level of BP required to hit higher level mines and introduce more mines when Nexus isn't on.

4.) Add extra march slots into the alliance mine so that every player in an alliance can send more of their marches to the alliance mine to compensate the fact there isn't enough mines in a state. For example, you could have 3 alliance mine slots per player.

Every state will be feeling the impact of this, as you can see clearly from the feedback reports above.

analog swan Feb 18, 2025, 2:05 PM

#

Observation:
The labeling of fish is similar to trucks but different when it comes to the hero’s this can cause some confusion to players. There are many other things that can be modified to make it easier on the players and a smoother event.

Consequence:
Creates another event that takes a ton of time to add to all the other events that take a ton of time and making the game a full time job every single day.

Solutions:
-Make the naming of things that are epic, and rare more consistent game wide.
-Purple fish are deceptive being called rare they are not really that rare
-Add the dismiss check box to the purple and gold fish, if we get the same fish. of course we are aware we are changing a rare or S level fish.
-Create an auto search function for high quality fish, make it where you can search on location or all the locations with the auto search function.
-Create a popup box to select whether you want to use sonar tokens, or bio’s and if both are checked make it where you use sonar tokens first.
-Make the auto search function stop once you get a high level fish instead of blowing past it.

fair barn Feb 18, 2025, 2:35 PM

#

Observation:
Players are accumulating too many things that have no use anymore.

Consequences:
They are not useful for anything just sitting in the backpacks

Suggested solution:
Bring an opportunity to recycle all things you have in excess or you don’t need from the backpack.
Give fair exchange rate for these items, either exchange with other items or with skin tickets

State: All

primal yacht Feb 18, 2025, 4:13 PM

#

Posted on behalf of mufasa86.

Observation:__
All event (JungleJem, Fishing and Mining Tycoon) related items are recycled at the end of the event.

Consequences:__
Players (especially the small to non spenders) need to actively log in every 6 hours as a chore to claim the items so they can somehow stay relevant to the on going pace of the game.

Suggested Solution:__
Remove the 6 hour idle time limitation, that way it will allow players to login at their convenience without the feeling of missed rewards.

States:__
All
```.

midnight fern Feb 18, 2025, 8:06 PM

#

Observation: Remove all requirements. Win is a win. There isn't any competition where you win by inch and still lose by a mile.

Consequences: Useless to even actually participate when its decided before start, that victory isn't enough to get the rewards.

Suggested solution: Remove all requirements for rewards.

All states.

Screenshot_2025-02-18-21-01-14-29_31adc454cb6341be574a8086eb6d9093.jpg

flint fiber Feb 19, 2025, 11:23 AM

#

Observation:
Players when playing purrfect jam and reach bonus levels the bonus is automatically activated with a 2 hour limit. Also there is a 5 claim limit so people are maxed

Consequences:
People can't claim rewards as they are maxed or there is a 2 hour time limit

Suggested solution:
Raise Claim Limit to 10 or let us use it when we want like an egg

State: All

short swan Feb 19, 2025, 1:55 PM

#

Observation:
The 6 hour idle time limit for jungle gems is unpopular with players. However, the tiered rewards every hour are extremely popular and keep people playing this event.

Consequence:
The time is still too short for people who work or sleep 8+ hours and lose out on possible rewards.

Suggested solution:
Increase the idle time limit to near infinite while keeping the hourly reward system in place. The tiered rewards system based on the level of mini game would ensure that players still need to make progress on the event in increase their rewards and thus maintain interactivity with the mini game.

polar plover Feb 19, 2025, 2:14 PM

#

Observation:
Perfect jam bonus eggs

2 hour time limit
5 minute ALLIANCE ONLY window before other alliances can claim it
only egg that does not have a "duplicate to state chance"
forces you to go to the players hq to claim it on new version of game, but didn't on old version
claim 5 eggs per day

Consequences:

2 hour time limit can cause missed opportunities because people may not know you have an egg if it's not shared in state chat
alliance members (more so small alliances) can miss the egg because of other state players claiming it first.
unnecessary waste of time to go to the map to claim the egg from the players hq, lots of animations and bugs that cause issues and slower claiming ability
only egg with 5 daily chances, others have 10

Suggested solution:

remove 2 hour time limit
make the 5 minute window for alliance specific players longer 15 minutes or 30.
add a duplicate the state chat option
don't force us to go to the map just to claim the egg, make it like other eggs, and older versions of the game - claimable from chat window, not visiting the players settlement.
make the individual player claim chance 10 per day like the other eggs

void palm Feb 19, 2025, 6:04 PM

#

on behalf of a player

Observation:
There's a lack of PvE features in the game the grants a solo progression away from state, cross state or alliance rankings.

Consequence:
The game's turned into a casino with overpriced features to push the "exclusive" card on any newly released feature. Bring something that players can enjoy away from that.

Suggested Solution:
TWD event with exploration was a really nice feature to have, why not expand on this with the original heroes of the game that's away from alliance, state and cross state rankings but something you can do over the months (maybe years) time and expand on it overtime adapting to the migo stories.

State: All

void palm Feb 19, 2025, 8:31 PM

#

on behalf of a player

Observation:
Important intel is being pushed in the back and cluttered with junk intel tasks like helping alliance members when we struggle for stamina already.
When players collect completed intel tasks it also removes ‘ready’ uncompleted tasks and hides them away even when there’s plentiful space on the screen.

Consequence:
Players lose out on the important intel tasks.

Suggested Solution:
have options in intel screen to show what you wish to see, filter out what you don’t want to see so you don’t miss the important tasks.

State: All

simple robin Feb 19, 2025, 11:30 PM

#

PurpleFlame Observation:
The rewards in many events are outdated and not useful for the most if not all players in the old states.. In Capital Clash, FF for example ,(as result the players don't want to participate and they skip the events. The same issue happens in alliance showdown as well. The only thing that the most of us claim from there is anything related to speedups. Because we don't need anything else.

WhietFlame Consequences:
Events like Capital clash, FF and Showdown give us items that we don't need and it doesn't motivate our players to participate..

PurpleFlame Suggested solution:
Give us better rewards based on our current state age in all the events.

We could have :

plasma cores and polymer plasma
red crystals,
items for our badge upgrades (certificates of honor)
items for tempest arms,
items to upgrade mk I and mk II,
items to upgrade our airplane and helicopter,
or even crates for animated stickers
crates for frames.
items for the limitless heroes (current gen based on each state's age) and more

WhietFlame State Number:
182 & for ALL

Screenshot_2025-02-20-01-19-51-310_com.kingsgroup.sos.jpg

void palm Feb 19, 2025, 11:34 PM

#

on behalf of a player

Observation:
Purrfect jam event to only ever spend 1 currency to place a jam and never more.

Consequence:
It’s absurd to expect players to use multiple currencies to place a single jam.

Suggested Solution:
All jams to cost 1 paw currency through the entirety of the event and to push the increased number of jam jars back 10 levels.

State: All

regal shell Feb 20, 2025, 2:58 AM

#

Observation:
Fishing Challenge is very disappointing. The idle rewards only give biocaps, very little chance to get baits or buffs

Consequences:
For F2p players it's hard to actually get good rewards

Suggested Solution:
Improve the drop rate of baits and buffs or increase the store and give us there more buffs and baits

State: All States

patent hinge Feb 20, 2025, 11:05 AM

#

On behalf of Klumpa S80

OBSERVATION
Player feels that having only one hero (Travis) that reduces stamina used in a march, is not enough. They think another hero that would reduce stamina for another march should be introduced into the game.

CONSEQUENCE
Players are without another hero to help decrease the amount of stamina that is required per march. Players do not have the stamina they need.

SUGGESTED SOLUTION
Implement a new hero that would decrease the amount of stamina needed for an additional march.

STATE
ALL STATES

molten sigil Feb 20, 2025, 12:42 PM

#

OBSERVATION
It would make more sense to be allowed to choose the graphics mode in the settings, rather than have to try to trigger lite mode to kick in, so then you can switch to ultra lite mode, every time you login to the game.

People are really not changing which mode they want to use, and, that suits their hardware and eyesight, every time they play the game. By all means keep the settings on the overlay as they do now - but allow people to choose which the game starts in.

CONSEQUENCE
Players have to keep changing the graphics mode every time they enter the game. Players start in "laggy" mode every time they start the game. It sometimes takes some effort to make the game go into lite mode.

SUGGESTED SOLUTION
Allow the player to choose the mode they start in - normal, lite, or ultra lite. Keep the overlay to allow players to change it after that point easily.

STATES
ALL

soft creek Feb 20, 2025, 1:31 PM

#

Feedback in behalf of Hun Chou

Observation:
With the new uodate, the icons on the map turned into white, instead of coloured.

Consequences:
Players hate the look and doesn't understand, why developers make such a changes and they are getting annoyed. The new look is really not nice.

Suggestion Solution:
Just change them back into the previous ones. There is no need to change them into white.

placid musk Feb 20, 2025, 5:10 PM

#

On behalf of mufasa86.

Observation:
There are many events which aren’t really grouped together in the event overview. It would be nice to see what events need to be focused on most and make it easy to access.

Consequence:
it’s hard to find the right event and it takes time to search for it without a grouped order, which can cause to miss out on some events cause of overlooking that they are ending soon.

suggested Solution:
Add a filter in events tab to sort the events by "ending soonest" & "newest appearing" events.

tight inlet Feb 20, 2025, 9:01 PM

#

On behalf of OG Thunder

Observation:
Boost store event always speed ups on the last day so we could make us of the free coins. it wasn't much but at least we got something for free but since the previous time the event was on, those speed ups aren't a part of the store anymore

Consequence:
People feel again they are being ignored and aren't happy something else that was free had been taken away from us

suggested Solution:
Give us the speed ups back so we can use our free coins again !

states : ALL

verbal cave Feb 20, 2025, 10:09 PM

#

On behalf of blacktiger8526

Observation:
In weekly deal, there is only old gen heros

Consequences:
Players struggling to level up the latest gen heros 

Suggested Solution:
Add new gen heros frag in weekly deal

States:
All

void palm Feb 20, 2025, 10:14 PM

#

on behalf of a player

Observation:
Purrfect jam gift box improvements

Consequence:
The forceful feature that opens the gift boxes automatically while giving players such a short daily limit as well as a small collect limit is appalling. Even reaching the gift box level in the event while on daily limit rejects you from collecting your own!

Suggested Solution:
Removal of daily limit, expiration time and increasing the limit per gift to 20 players.

State: All

placid musk Feb 20, 2025, 10:21 PM

#

On behalf of toxicsugar.

Observation:
At the Power Play event the boxes for stage progress aren’t auto claiming, when you forget to claim the points and the progress won’t be added.

Consequence:
players miss out on rewards when they forget to claim the boxes themselves.

suggested Solution:
Add an auto claim function for the boxes of the progress to avoid them getting lost at the end of each stage, to make sure that players won’t miss out on the rewards.

regal shell Feb 21, 2025, 12:08 AM

#

on behalf of a player
Observation:
Beyond the Clouds is an awesome event with great rewards. But it's not a regular event.

Consequences:
Players can't get that many free rewards and less events that are good

Suggested solution:
Make beyond the clouds a regular event every 2 weeks and also give us jungle gems with magnifying glasses every time the event opens

States: All States

soft creek Feb 21, 2025, 6:21 AM

#

Feedback on behalf of StillTyping:

Observation:
The current point system for the Throwdown event has an inconsistency in biocap requirements. The 420-point task requires purchasing bundles worth 1,500 biocaps (299-diamond bundles), while the 2,000-point task requires purchasing five bundles, each worth 2,500 biocaps (499-diamond bundles). However, most in-game bundles start at 1,500 biocaps, and only after purchasing those do the 2,500 biocap bundles become available. This structure forces players to buy four 1,500 biocap bundles before they can access the 2,500 biocap options.

Consequences:
Players are pushed to buy lower-value bundles first, leading to unnecessary spending.

The 2,000-point task becomes inefficient compared to completing multiple 420-point tasks, which can be more beneficial for maximizing points.

It favors top players who aim for maximum points with fewer task slots, making it harder for average players to optimize their strategy.

Suggested Solution:
Reduce the biocap requirement for the 2,000-point task from 2,500 per bundle to 1,500, aligning it with the initial bundle prices. This would ensure fairness and give players more flexibility in completing tasks without forcing unnecessary purchases.

short warren Feb 21, 2025, 10:25 AM

#

Observation:
We're playing a "war game" (Category: Strategy) and all new things coming out are OLD events with a different name (Halloween event / Valentine's event / Christmas event and so on) and pointless and time-consuming mini "games"!!
• we cook
• we're fishing
• we send balloons into the air
• we play LuckySlots
• Monopoly
• we breed new animals
• we send trucks around
• we dance

We play OUTDATED "GAMES" like:

• Azurtane Heist – with old rewards
• Capital Clash – with old rewards (its suppossed to be 8 hours and couldn't be more boring!!!)
• Alliance Throwdown – boring
• MIGO – always the same
• TRAP – every 2 days – boring and rewards that many dont need anymore
• Alliance Showdown – old rewards
• HORDE!!! - delete it or bring the fast one back!
• Hunter the Hunter: with TRAVIS FRAGS???
(why isn't this changed with the age of the state, why aren't rewards adjusted?)

The problem is simply that you don't care about new games being released in a strategy game, but rather "events" and things are released where even more money can be made with.

Consequences:
It just gets boring and players quit the game.

Suggested Solution:
Finally bring up new GAMES and remove the outdated ones or spice them up and adjust the rewards according to the age of the state!

cerulean tulip Feb 21, 2025, 1:17 PM

#

Observation:
Doomsday matching being unfair, in state 1314 we are P8 currently facing states with P10 already.

Consequences:
Losing matches we should win. 100k coins lost for every match.

Suggested Solution:
No solution available, matching has already been decided. Other states have been compensated with a few hours of speedups and plasma, it's quite embarrassing to compensate with such items.

regal shell Feb 21, 2025, 6:55 PM

#

Observation:
Pearl Store doesn't include potions to upgrade heroes

Consequences:
Players have less chances to upgrade their heroes

Suggested Solution:
Add a bigger amount of potions to the store (not just 10), and don't make them too expensive

State: All States

grand plume Feb 21, 2025, 7:57 PM

#

Feedback on behalf of sauron06085

Observation:
The are collaboration events or games that players feel can be beneficial to SOS as its also war game on one hand and they can bring more players to the game

Consequences:
players feel sometimes SOS does not look into player suggestions in that loosing the support base.

Suggested Solution:
perhaps SoS can initiate a collab with trending platforms like Call of Duty and Fortnite . State : All states & 857

placid musk Feb 21, 2025, 9:05 PM

#

feedback on behalf of wiktoria9762

Observation:
Hero challenge was a easy way to obtain free material to upgrade your heroes, such as hero capsules and potions. The removal of this event is causing more limited options for the upgrade material. The only good thing was that the heroes are at default at level 20.

Consequence:
Due to more limitations it’s harder to upgrade the heroes, since there are less free to play options to get material.

suggested Solution:
Add hero challenge back into the game to allow players to gain more upgrade material free to play, but keep the default level 20 option for the heroes.

placid musk Feb 21, 2025, 9:34 PM

#

feedback on behalf of wiktoria9762

Observation:
In the weekly shop you can’t buy the newest generation of heroes and the two former generations. It’s understandable to keep the newest out of this store, but it would help to have the two former generations added in the shop.

Consequence:
it’s harder to upgrade the heroes, since the upgrade material is more limited.

suggested Solution:
Add hero capsules of the two latest generations before the current one to the weekly shop, it would help a lot. (For example: state has Gen 21, Gen 20&19 should be added to weekly shop)

placid musk Feb 22, 2025, 9:10 AM

#

On behalf of amell.

Observation:
The event matching times aren’t working well for the players, the options are either too limited or too far spread

Consequence:
Players happen to get the least favorite event times regularly, which can lead to frustration since some players keep on missing out on events like that. It is hard to fit three random times into your schedule, especially on weekdays.

suggested Solution:
Allow players to chose the event times more specifically or even manually, there are many alliances in the game with many different time zones, it should be possible to match them even when there are only two different options of times you can chose of, it would allow players to be able to plan the events for their alliances better and increase the participation in events, like this less players would be frustrated cause of missing out on events.

short swan Feb 22, 2025, 1:25 PM

#

Observation:
As states age the need for level 1-4 fiends is no longer required. Players are able to defeat fiends with only 3 troops and heros.

Consequence:
The level 1-4 fiends are useless, provide poor rewards, and take up the space of more level 5 or 6 fiends. This sometimes makes it difficult to find these level fiends.

Suggested solution:
Have states slowly phase out lower level fiends over time as they are no longer needed. Keep the spawn rate of fiends but have them populate with higher levels.

fair barn Feb 22, 2025, 7:01 PM

#

Observation:
Like system is abused in order to harras players. People are creating fake accounts, or using existing ones to target some people they dislike, giving them dislikes to any comments they write in chats, even if they are blocked.

Consequence:
This creates new level of harrasment, even after you block someone ingame or you try to avoid them. People are forced to leave their alliances or states because of all the tension that this spawns.

Suggested Solution:
Limit like/ dislike feature to VIP 8 and above.

State: All

void palm Feb 22, 2025, 11:19 PM

#

on behalf of a player

Observation:
Jungle gem hq skin crate to be updated

Consequence:
Players are now obtaining multiple of these crates with nothing to do with them, can’t gift them and can’t upgrade them.

Suggested Solution:
update the skin crate and add more skins overtime.

State: All

jovial elk Feb 23, 2025, 12:11 AM

#

On behalf of “ Wika the invincible “

Observation:

there are many leftover shells in the fishing event that can’t be spent
Consequence:

players can’t use them on buffs if they can’t buy the baits to use those buffs with
suggested Solution:

Add more baits in the idle rewards store to avoid wasting players idle rewards

States : all

#

violet ferry Feb 23, 2025, 12:33 AM

#

Observation: Jungle Gem and many other events where a chest appears does a shake and bake dance before releasing the reward as opposed to the previous update where the rewards when levels were cleared were instantaneous and it goes to the next lvl.

Consequences: Due to this shake and bake dance when a chest or reward appear from Jungle gem and other events it takes a considerable time which is crucial to jump from one event page to another to spend the currency before they are to be recycled.

Suggested Solution: remove the extra animations that are unnecessary and revert it back to the original Jungle Gem animation where when the level was cleared the rewards popped out and it quickly directed us to the next level. Stop wasting our time with fancy shake and bake animations, the players clearly want the rewards as fast as possible to get what we want done.

State: All

violet ferry Feb 23, 2025, 1:29 AM

#

Observation: For tycoon dice event it gives us options as to how many dices we want to spend and use the skip button these increments go from single, 10, 20 to 100. For slot coins we have only 3 options: single, 10 coins or when we have 100.

Consequences: For these specific events it penalizes the players to have to repeatedly click and spam the button while rushing against the clock because devs have focused solely on delayed animations which also causes lags instead of improving players gameplay experience with unnecessary improvements.

Suggested solution: ADD a use all button so instead of waiting for us to have 10, 20 or 100 dices or 10 or 100 slot coins we can use all of the currency all at once quickly seeing as these items have an expiration. The players want an use all button to beat the clock that you have forced us into seeing as you dont want us to retain the items after the event.

State: All

fringe gate Feb 23, 2025, 6:33 AM

#

On behalf of ..goddess..
Observation

there are a lot of events with stores that happen at the same time but some of those events its stores have an extra day after events end and some not ( such as fishing )
Consequence
players get confused with which store close when the event ends and which isn't and forget to redeem rewards and feel frustrated
Suggested solution
make all stores open for an extra day after events end to give players time to redeem their items
State:
All states

cursive chasm Feb 23, 2025, 10:44 AM

#

Observation
• Far too many events all the time and too many new additions being added in high frequency like the Spacecraft, Pet Breeding, and now two new resonating heroes. Clearly the Developers are targeting top spenders still in the Reservoir Raid Doomsday for massive money, so the richest players hope to get an advantage to win it, but for the vast majority of players, the game is far too complicated, tiring and the massive power gap makes standard events way too unfair and imbalanced.

Consequence
• People are exhausted trying to keep up and quitting in masses. The Developers clearly only focus on huge spenders as to get massive pay days and the game is nothing but a relentless chore and not worth playing when clans face huge spenders in Raid, Alliance Duels, Survival Royale, etc, as the biggest spender always wins, no matter how hard the average player tries to compete.

Solution
• Stop introducing new features at such a fast rate, cut down the amount of events always on, and reduce the likes of Jungle Gems/Mining Tycoon/Pinball/Fishing which require people to collect items every 6 hours. It is too tiring all the time. Also, simplify everything. The Pet Breeding, for example, is too complicated, way too many items needed to breed a pet and really, people don't want to spend so much time doing a long process that doesn't hugely benefit the player at the end.

EraZor, 216, all states.

grand plume Feb 23, 2025, 12:37 PM

#

On behalf of a Player

Observation:
The are many marches and skins that players wana get to complete their set pieces but they are never all found in the stores

Consequence:
Players just get frustrated on getting colletion sets that they can never complete or are gona be priced off and not able to get the rewards for the set pieces

suggested Solution: Regulate the refresh rate of stores in events to rotate the skins and marches or other items and statues soit willnot be difficult for all players to get set pieces and its not only players who spent a lot on event lanch getting the collections

State:492 & All states

thick arrow Feb 23, 2025, 3:05 PM

#

Observation: The new honor store is a good idea but it's almost impossible to get hero store coins because matching in RR and KOTH are so bad that normal alliances never win and only get the warrior coins.

Consequence: The hero store is unattainable and it's very frustrating.

Solution: make it easier to obtain hero coins and fix the matching algorithm!

void palm Feb 23, 2025, 11:12 PM

#

on behalf of a player

Observation:
Raid score in events need more transparency

Consequence:
There's many strong players with low raid score and some weaker players with higher raid score than the strong players.

Suggested Solution:
Be more transparent with the raid score formula, it needs updating to allow players to understand it more.

State: All

void palm Feb 23, 2025, 11:44 PM

#

on behalf of a player

Observation:
Release 12-hour shields

Consequence:
Players under any sort of strain on the game regarding bullies can't always afford 24-hour shields and will likely run out of 8 & 2-hour shields.

Suggested Solution:
Players need a balance in between with a 12-hour shield so players can get a well rest and focus on real life instead of the game.

State: All

bleak sun Feb 24, 2025, 1:00 AM

#

On behalf of Wika The Invincible

Observation: Sentinel fragments are very difficult to get. The events that do give sentinel fragments occur very rarely. When they do happen to occur, very few fragments of specific sentinels can be obtained and it's not enough to craft the sentinel.

Consequence: Players often have a few fragments for many different sentinels, but they can't craft any of them because they don't have enough fragments to craft one specific sentinel. The few fragments of different sentinels stay in the backpack and players can't make any use of them. Many players often lack the right sentinel for Operation Festival, and they can't obtain crimson gems because of this. Players who don't have the required sentinel often feel rejected or left out.

Suggested Solution: Allow the conversion of specific sentinel fragments into general sentinel fragments. Add more sources of sentinel fragments. Make events that give sentinel fragments more frequent and easier obtainable as F2P. Add general sentinel fragments to the weekly store or the pearl store so players could buy the missing fragments for a sentinel they would really like to craft.

thick arrow Feb 24, 2025, 3:00 AM

#

Observation: Due to the larger map and increased number of opponents, it is much harder to obtain green crystals in Suvivor Royale, which can be used in the event store.

Consequence: Players are much more limited in the store items they can buy.

Solution: Increase the crystals in game or Decrease the prices in the store.

placid musk Feb 24, 2025, 12:37 PM

#

on behalf of prince_rhaegar

Observation:
the current event store for the pinball event is offering parts of the collection set from the last Christmas event, but the March skins are missing.

Consequences:
players can’t complete the skin collection set as the March skin will be missing and currently there is no offer for them to complete the set, this is especially a issue for younger states.

suggested Solution:
either add the skins to the event stores to make sure players are able to complete a collection when the event is around or add the march skins in perl store.

fallow fossil Feb 24, 2025, 12:57 PM

#

Observation: in the pearl store it should be the purifying flame statue. They have the relocator effects and all still on that theme and now just randomly the santa statue? And you can also get it in the general statue crates too?

Consequences: it was a good way for low spenders/f2p to also upgrade a special statue. Now you have it half way upgraded but cant get it to the outside effects.

Suggested Solution:
Bring back the purifying flame statue tickets to the pearl store!

somber otter Feb 24, 2025, 8:13 PM

#

On behalf of a player
Observation:
there are many game items that cannot be used anymore, such as statue permits, because the players have maxed them and they do not appear in the Recycling center. Therefore, there are too few items that appear in the recycling center.
Consequences:
the items cannot be recycled, and will just sit in the backpack. Too little options of recycling in order to get skins.
Suggested sollution:
add more items in the recycling center so that players will be able to recycle them
States:
all.

rich willow Feb 25, 2025, 7:58 AM

#

OBSERVATION:

New released pet adventure event has a feature where you lose your pets to wildness after a certain amount of patrol duty. Event descriptions about this is confusing and the suggested solution is to purchase items.

CONSEQUENCE:

Players are either going to lose their pets to wildness or will be forced to buy items to prevent this from happening. This will negatively impact gaming experience and decrease event engagement.

SUGGESTED SOLUTION:

Add clear descriptions to event tab about how wildness works. Also elaborate how wildness will affect a pet, make it known to players how many duty chances they have left for each single pet before they become wild.
Add collars which prevent losing a pet to wildness as free level rewards and give out to all players.

STATE:

All states.

limpid flume Feb 25, 2025, 8:40 AM

#

Observation:
The average points obtained in pinball madness has been modified so that we obtain fewer points

Consequence:
Players have to spend more to buy marbles and this greatly penalizes the players who will obtain less reward and those who used their marbles earlier have an advantage over those who kept them

Suggested Solution:
Restore the previous points system

State: All

elder sequoia Feb 25, 2025, 11:05 AM

#

Observation:

Survival Royale has come to the stage where voting between solo and duo mode has taken place unnecessarily

Consequence:

This voting is likely to get the event ending up forever in mode that will be selected by most people, it can result in some people getting annoyed they no longer can play their always preferred Survival Royale mode. Those who may not like the mode event would end up with are going to stop playing the event entirely as there will be less interest in it, discontinuation of what you’re used to doing frustrates
We don’t want the voting system to take place at such events, we never asked you to do it and we were already happy with what we’ve been having
The way Survival Royale has been going on lately with swap every other week between solo and duo modes has been making people happy, those who like either mode more can play it once it comes again, without either side being frustrated that they cannot play what they prefer. Those who don’t like duo can collect tickets for solo to play it later and vice versa

State number:

699/All

patent hinge Feb 25, 2025, 11:45 AM

#

on behalf of S759. ShadowLord

OBSERVATION
The ability to contact and get a response from a CM in Discord is virtually non-existent. There was a time when a CM would appear & questions could be asked . This has not happened in far too long. It was stated ,some time ago that better communication would happen- However, it has gotten far worse. It is important for Players after an Update or new feature to be able to have questions asked & answered.

CONSEQUENCE
Continued Player dissatisfaction, loss of faith in the validity of what Devs tell Players will happen. The inability to get important questions answered.

SUGGESTED SOLUTION

More CM & Devs in regular chats, as it use to be.
Availability, especially after an Update or a brand new event is introduced.
Implement a regular time or day for CM /Dev Q& A

STATES
All States

flint mauve Feb 25, 2025, 2:15 PM

#

On behalf of Deadshot (826)

OBSERVATION:

It has been noted that some players have access to the 3D graphic mode, while others do not. Additionally, it has been observed that decorations, skins, and other visual elements appear significantly better in 3D mode. (Attached is a photograph comparing both graphic modes.)

CONSEQUENCE

Players are confused by this discrepancy and feel frustrated as a result.

Observation:

You must have free marches to be able to send them out to mines

Consequence:

Some people like me try to gather sending out their marches a few times per day to build up rss numbers, unless you have free marches you’re unable to send any out to mines and either you have to get your gathering marches back or refuse to send out your gathering marches if wanting to keep mining
Timer on the mines disturbs the regular gathering routine as once your mining has finished you need to send your march(es) there again before somebody else sees empty spot at that mine and makes advantage of you, mining time and gathering time don’t always have to go in pair and timely may collide with each other
If letting your marches gather you’re sometimes likely to forget about the timer on mines and may end up with somebody else taking your mining spot. Once you get your gathering marches back in a middle of gathering to get your kept spots at mines you’re likely to forget to send them back again after marches are back from those mines

State number:

699/All that have mining feature available

void palm Feb 26, 2025, 10:29 PM

#

on behalf of a player

Observation:
Events that are released midday leaves players unpleased.

Consequence:
Events are known to be sent out at reset and some events are time sensitive which requires players to not have the surprise of events randomly thrown out at unregular times.

Suggested Solution:
Release all events at reset and not during the day.

State: All

#

on behalf of a player

Observation:
Spaceship parts to be added into pearl store

Consequence:
Players are having a very difficult time obtaining items for the spaceship

Suggested Solution:
Introduce spaceship selection crates to the pearl store

State: All

short swan Feb 26, 2025, 11:27 PM

#

On behalf of a player

Observation:
The cost of gen 1 behemoth and plane parts still is too high even though we have moved on, 4 generations more. The cost in various stores still feels too high.

Consequence:
Players cannot complete a basic component to their march even though it is extremely outdated for spenders. Similar to chief gear and badges, they are easily obtained as time has moved on for a state.

Suggested Solution:
Allow generation 1 behemoth and airplane components to be purchased from event stores at a larger discount than currently in game.

State:
States older than 1050

void palm Feb 26, 2025, 11:51 PM

#

on behalf of a player

Observation:
Pinball madness event needs an increase in idle malt candy.

Consequence:
The malt candy feels below par to other idle rewarding events.

Suggested Solution:
Increase the obtainable idle currency by just a little to give more players a chance in purchasing items in the redemption section.

State: All

manic glacier Feb 27, 2025, 12:04 AM

#

Observation
Mining tycoon doesnt appear for every week

Consequences
Dirtiest event ever like hidden treasure always get refresh???

Suggested Solution
Bring back Mining Tycoon or Purrfect Jam

fervent lintel Feb 27, 2025, 1:19 AM

#

Observation:
Jungle gems rewards.

Consequence:
The first bonus level rewards need to be changed urgently, even fp2 already has this statue maxed out and yet it continues to receive it without any use.

Suggested Solution:
Change the rewards of the first bonus level to a statue box or a newer statue.

State:
All

cosmic meteor Feb 27, 2025, 5:58 AM

#

on behalf of user @fast ermine

Observation:
In the Jungle Gems event, the bonus chest frequently contains Capricorn statue fragments. However, I have already maxed out the statue, and these fragments cannot be recycled or used in any other meaningful way.

Consequences:
The accumulation of unusable fragments creates unnecessary inventory clutter. Since deleting them is not an ideal option, and there is no way to exchange or repurpose them, this limits the value of the event rewards for players who have already maxed out the Capricorn statue. Additionally, the in-game customer support does not provide adequate solutions for such individual cases, and access to a GM (VIP Support) is not available.

Suggested Solution:
Introduce a way to recycle or convert excess statue fragments into other useful resources, such as universal fragments, statue upgrade materials, or event currency. Alternatively, allow players to trade them for other statue fragments they still need. This would enhance the long-term value of the event for all players, regardless of their statue progression.

State: all

winged vigil Feb 27, 2025, 11:43 AM

#

On Behalf Of Wika The Invisible

Observation: The sprites of seasons statue set it's not not longer be part of the bonus rewards from jungle event.

Consequence: Many of the players upset, since the statue it's having a buff and it's really helping for the fight. From the jungle event it's helping players already for maxing statue. And now it's gone. It's make some players will be having a hard time again for maxing this statue.

Solution: can bring the bonus rewards back, without removing it or changing it. It's better adding more bonus rewards than removing it.

State: All states.

buoyant hornet Feb 27, 2025, 1:00 PM

#

on behalf of a player

Observation: They no longer have speedups in boost store.

Consequences: Couple players are upset about not able to buy speedups in the boost store due to change of items also make it better for free to play players as they have no use for those keys if they cannot use them to get at least discounted speedups as they were able before
so done this for this part

Suggested Solution: Keep the speedups within store at all time for people to buy and bring back discounted speedups as they were able before so free to play players can get them

State: All states.

regal shell Feb 27, 2025, 5:05 PM

#

On behalf of ToxicSugar

Observation: There is no claim all button for intels

Consequences: Players get annoyed when they did all Intel and have to claim them all one by one

Suggested Solution:
Add a claim all button for intels

State: All States

simple robin Feb 27, 2025, 8:39 PM

#

On behalf of state 182

PurpleFlame Observation:
The state merger sometimes don't go as planned and many people end up getting burned every day until the next transfer event starts.As result they have to stay for 2+ months with 24h peace flare every day.

WhietFlame Consequences:
Many people want to transfer because they don't want to have to activate 24h peace flare every day for months.
Lots of innocent players get burned for no reason every day even during trap. While the attacks are normal part of the game and nothing can be done about this, many players get demotivated and find it pointless when real life gets busy ,to shield up..
They lose lots of events that require from them to not use peace flare (therefore they lose rewards and their game process as well).
As result, they ended up not being motivated to recover their troops (since it's hard to recover rss and 5 yearss of troops) and they quit.

PurpleFlame Suggested Solution:
🌹Please give the option to ALL the states ( or maybe to the govs at that time) to submit some states that they want to get merged with and choose the best/more active/more suitable option(s) out of them.
🌹Please release in game 48h or 72 hour peace flares..
🌹Please bring the option for players in old states,to transfer to an other state while the migo event iis on going.
🌹 Please let states accept more players than 150 because we have 4+ alliances that will leave 182 so we might can go somewhere all together and we don't want to let our family/team members behind.

WhietFlame State Number:
182 and all the affected states.

#

WhietFlame Observation:
We have a lot of items that we can't use anymore because we have already maxed them.

PurpleFlame Consequences:
A lot of items can't be recycled. They take a lot of unnecessary space in backpack. Too little options of recycling in order to get skins.

WhietFlame Suggested Solution:
add more items in the recycling center so that players will be able to recycle them

PurpleFlame State Number
182 & ALL

#

Submitting on behalf of an anonymous player

WhietFlame Observation:
The current debuffs don't help the governor much to handle some situations

PurpleFlame Consequences:
There are states who get zeroed constantly and unnecessary every day and the governors feel that they don't have any effective way to help. Of course activating peace flare is the only way,but everyone and anyone can forget after some time to activate 24hours peace flares.
Lots of players got zeroed and lots of players quit

WhietFlame Suggested Solution:
Please give effective debuffs for example a debuff that for as long as you have it, you won't be able to attack others, or gov skills so the gov will be able to stop attacks even if that's temporary.
Prison shackles lasts for 30 mins and has 2 hours cooldown which is not really helpful.

PurpleFlame State Number
182 & ALL

#

WhietFlame Observation:
The skin store keeps getting refreshed monthly with skins that we would get 2-3+ years ago

PurpleFlame Consequences:
This feature had so much potential,but instead we get old skins only . This doesn't help not only the p2w players,but also the f2p because we all have the skins that we get there at this point.

WhietFlame Suggested Solution:

Please add more hq skins sets in skin store (newer as well)
Add/ Bring back the tickets for hero statues . We haven't used any for a while.

PurpleFlame State Number:
182 & ALL

regal shell Feb 27, 2025, 9:16 PM

#

Observation:
skin events got changed and are now way less f2p friendly

Consequences:
f2p players get very frustrated when there are constantly events and rewards blocked or slowed down trough a pay wall

Suggestion:
Bring back old skin events with daily tasks to do/items to use, lights and colors etc

State: All States

tight inlet Feb 27, 2025, 9:39 PM

#

Observation: Something changed in the survivor royal event and this time around there are almost no houses that hold green shards anymore, while in all the time the event was on, every little house had green crystals in them.
This was a good way for smaller players who cannot win high rankings to still obtain enough to buy some things in the event shop

Consequences: Players are frustrated that once again something for smaller player - or even all player for that matter - has been taking away from them. With only one free chance per day there isn't enough green crystals to obtain to even get one reforge and players don't event want to play the event anymore.

Suggestion:
1 : Return the green crystals drop to what it was before you lowered the amount. this was a not needed change to the event
2 : Lower the cost of the reforge essence
3 : Provide us with 2 daily FREE chances per event day

regal shell Feb 27, 2025, 10:19 PM

#

Observation:
Journey of Suprises is completely unplayable for f2p players without spending

Consequences:
It's shown in the event tab and therefore always visible for players as event. Players get frustrated when they can never play it but still see it as event

Suggested Solution:
Either add a pass where you can at least get some free items to play the event or move journey of suprises into the bundle tab

State: All States

edgy girder Feb 28, 2025, 1:16 AM

#

Observation:

Hidden treasure still refreshing and still unplayable for F2P since 2023

Consequences
Its shown in event tab and always visible for all players as event, F2P players get frustrated when they can never play it but still see it as event

Suggested Solution

Either add Pass that F2P players able to play even with single pass
Move this event from Events tab to Bundle tab
OR
Permanently remove this event

State: All States that affected

fervent lintel Feb 28, 2025, 2:51 AM

#

Observation:
Bounty Blast Store

Consequence:
Last time you got 5x reforge for 1600 coins, and now they simply reduced it to 300 making the people who bought it last time like idiots. SoS devs hate all players and only think of the most absurd way to make more money, without thinking about improving the game and helping players a little.

Suggested Solution:
return the coins of those who paid dearly the last time the event happened, that's the minimum..

State:
All

short swan Feb 28, 2025, 3:33 AM

#

Observation:
Alliances are unable to get merit points when they don't have an opponent to fight because of an opponent not choosing them during the declaration phase or not having an opponent come and fight.

Consequences:
The Alliance Duels event is a requirement for MIGO score. Without fighting an opponent, there are fewer opportunities to gain merit points.

Suggested solution:
Either one of the following solutions can help and they have been suggested before:

If the opponent doesn't show, provide players with a set number of merit points
Better matchmaking times to enable opponents to show up
Remove the merit points from MIGO scoring

States:
All

patent hinge Feb 28, 2025, 7:05 AM

#

OBSERVATION
Event currency should "roll over", so that Players can use it in the same ( reoccurring) event. Too, often there are events that end , only to return 2-3 days later. Players spend time and sometimes $money$ and are just a little bit short of getting the item(s) that are desired, then the event ends and day after next it returns.

CONSEQUENCE
Players feel cheated, their "currency" of said event is recycled, only to have the event, almost immediately return. This feels wrong and pre-mediative. It also leaves a Player to feel defeated for no good purpose.

SUGGESTED SOLUTION

If an event is planned to return less than week away ,(at least/soonest) let these items or currency remain in Players possession
allow for all event currency to roll over
Stop ending events, only to have them restart again ,2 days later!!

STATES
All States

scarlet charm Feb 28, 2025, 1:49 PM

#

On behalf of mekki

Observation:
Add dream stars from the fountain of dreams event to jungle gems.

Consequences:
Dream stars are difficult to obtain and it is difficult to get much items from the event store because of this.

Suggested solution:
By adding dream stars to jungle gems they will be easier to obtain both freely and by spending.

STATES
All States

placid musk Feb 28, 2025, 3:36 PM

#

on behalf of metragti

Observation:
Marches that were send to attack settlements while Alliance duel was still ongoing do arrive, even after the event already ended.

Consequences:
the Game is seeing the attack as a normal attack and is applying the normal rules on settlement attacks, not the special rules of alliance duel. The troops involved in this attack will go to hospital, enlistment or are permanently lost, even though the player is thinking he will get them all back and wasn’t intending to lose troops or cause a full hospital and enlistment.

suggested solution:
just send marches that arrive after the event ended back without having them hit the target, it is like this in other events already, add it here as well. A march send within an event shouldn’t be allowed to turn into a march outside of the event where different rules apply. Additionally return the troops players lost due to this issue.

regal shell Feb 28, 2025, 8:24 PM

#

Observation:
F2p Pass for Blissful Bags only gives 3 free keys

Consequences:
F2p players can never buy anything as you need at least 6 keys to buy anything

Suggested Solution:
Increase the amount of free keys or don't recycle them every time the event ends

State: All States

mystic maple Feb 28, 2025, 9:07 PM

#

On behalf of Nick Fury

Observation:
Thumbs down and thumbs up aren't enough for reactions on messages .

Consequences:
Players are struggling to express themselves because there's no correct reaction option.

Suggested solution:
Add an option to react with a heart to the messages in the chat.

analog swan Feb 28, 2025, 9:20 PM

#

On behalf of Wika the invincible

Observation:
Some stickers need added into the game, so that we can be more personal and friendly. We lack hugging stickers.

Consequences:
We are stuck with basic emojis lacking some emotion in game.

Suggested Solution:
Add hugging stickers to the in game collection.

placid musk Feb 28, 2025, 10:27 PM

#

Observation:
the hero capsules for the troll squad heroes Grimm, Magnus & Cardini in the weekly store are far more expensive than the hero capsules of younger generations.

Consequence:
no one will bother much to get them and just ignore troll squad instead of completing it, the price is way to high for old heroes.

suggested Solution:
adjust the price of the hero capsules for the troll squad heroes in older states weekly store, make them far cheaper, there is no point why they should have twice the price of younger heroes.

regal shell Mar 1, 2025, 8:16 AM

#

Observation:
The svs rules say that there are 2 time frames for svs but barely anyone ever gets the second time frame. And even the second time frame is still bad for some time zones

Consequences:
Some players keep missing svs because it's in the middle of the night for them

Suggested solution:
Option 1: Give us a voting system so both states can vote on the starting time
Option 2: Make svs start every time 1 or 2 hours later. So for example in January at 10 UTC then in February at 11 or 12 UTC etc

exotic robin Mar 1, 2025, 3:08 PM

#

submitted on behalf of .aoiyuki

Observation:

The alliance button help button over laps the SVS points button.

Consequence:

Sometimes it makes you click on the svs screen when you are trying to help tap for heals. It becomes a big issue if there is a lag in the game and you mistakenly click the svs points button by accident causing you to go to another screen and leaving your account vulnerable to burning.

Suggested Solution:

Either move the alliance help button or move anything clickable behind it(like the SVS points button)

State number
All states

analog swan Mar 1, 2025, 3:47 PM

#

Submitted on behalf of a player

Observation:
The amount of potions available in the shops is inadequate and needs updated.

Consequence:
Players wind up with a ton of frags and not enough potions to progress at a steady rate.

Suggested Solution:
Please add more potions available in the shops, the current amounts available are way too low. This will help boost players progressing and help them to not loose interest in events.

flint mauve Mar 1, 2025, 5:16 PM

#

Submitted on behalf of BarnOwl2525

Observation:
Activating a shield requires a cooldown period of 30 minutes before it can be used again.

Consequence:
This cooldown period may delay defensive actions, leaving users vulnerable during the waiting time. In critical situations, this can result in increased risk or loss. This issue is particularly dangerous during events like SVS (State vs. State) and CC (Capital Clash), where the inability to activate a shield promptly can lead to severe losses. Additionally, the cooldown prevents players from participating in offensive actions, limiting their strategic options.

Solution:
To fix this, maybe just remove the cooldown completely for high-stakes events, or give players a one-time option to skip the cooldown. This would give them more flexibility and better ways to strategize.

cosmic meteor Mar 1, 2025, 6:13 PM

#

on behalf of user @covert hornet

Observation:

Allowing the governor to choose the State vs. State (SvS) time results in the selected time being too early for many players.
The current restrictions on plundering limit attacks based on HQ levels, preventing higher-level players from attacking lower-level ones freely.

Consequences:

Many players cannot participate due to the early timing.
The combat stage extends over two days for some, causing an imbalance in player availability.
The existing plundering restrictions limit gameplay freedom, reducing strategic options for stronger players.
Players at higher levels cannot fully utilize their power and are restricted from engaging in battles that could otherwise provide valuable points.
These restrictions make SvS less dynamic and prevent states from using all available strategies to compete effectively.

Suggested Solution:

Implement a voting option for the entire community instead of leaving the decision solely to the governor.
Set a fixed time window that is more favorable for the majority of players.
Introduce a more flexible scheduling system with multiple available time slots to choose from.
Remove plundering restrictions, allowing all players to attack freely regardless of HQ level.
Ensure that all players, regardless of their level, have the opportunity to fully participate in the event without artificial limitations.

State: All

olive pivot Mar 1, 2025, 6:22 PM

#

Observation:
The trading center does not have a option for Combat Moral Cap when searching.

Consequence:
It is one of the most popular skills, so should be one of the main skills for searching. Will save people a lot of time and get more people to use the trade center.

Solution:
Add combat moral cap as a searchable option in the trade center.

State: All

grand plume Mar 1, 2025, 8:58 PM

#

On behalf of sauron06085

Observation:
A lot of players are struggling with getting information on game play or clear information on game events.

Consequence:
Players end up getting information from unreliable sources/are following wrong ways to play events. Players lose interest in gameplay from not getting the information needed

Solution:
Devs must provide an indebth overview of the event not only what will happen but also a game interface with steps for
players to understand the event before launch

State: All

regal shell Mar 1, 2025, 9:12 PM

#

Observation:
Collecting valor and glory supplies takes a long time because you can always only send 1 March to each supply

Consequences:
Players get really annoyed because they have to spend even more time in the game just to get rewards

Suggested Solution:
Allow us to send all 6 Marches at once to collect the supplies

State: All States

regal shell Mar 1, 2025, 11:34 PM

#

Observation:
There is a very little amount of emojis available for players

Consequences:
Players are annoyed as they can't fully express themselves with the amount of emojis available

Suggested Solution:
Add more emojis like a facepalm emoji, a nauseous emoji etc to allow players to express themselves more

State: All States

#

Observation:
There are no gifs available for the chat

Consequences:
Players can't use gifs in chat to express themselves

Suggestion Solution:
Add a gif feature

State: All States

#

Observation:
Showdown rewards are very outdated

Consequences:
Players get frustrated and don't want to participate in the event

Suggested Solution:
Change the showdown rewards based on the state age

State: 907 and all states

primal yacht Mar 2, 2025, 9:26 AM

#

posted on behalf of shadowlord2067

Observation:
Duty rate is very slow especially for players who get massively zeroed during SVS.

Consequences:
Players barely manage to recover their loses during the two week span, causing frustration especially for the free to play who less buy troop training bundles.

Suggested Solution:
Decrease duty coin cost in the VIP store, and introduce duty coins in 'weekly deals' store, and in honor store, and in alliance stores 

States: all

scarlet charm Mar 2, 2025, 2:22 PM

#

On behalf of barnowl5391

Observation:
More shield/bubble time durations are needed.

Consequences:
More varieties are needed for different instances as the bubble/shield options are too limited as of now.

Suggested solution:
Add more shield/bubble timers which would help such as:
-A 12 hour shield/bubble would be good for busy folks while they are working
-3 day would be good for Kill Events
-7 day would be used for those on vacation

STATES
All States

placid musk Mar 2, 2025, 4:44 PM

#

on behalf of wiktoria9762

Observation:
the banner with the notice that Koth is about to start is even showing up long after the event ended already and every time the game gets restarted on Koth matching day.

Consequence:
this can cause stress since players keep thinking they might have forgotten something, additionally it is distracting and unnecessary.

suggested Solution:
fix the banner, so that the information about Koth starting soon is only showing before the match started.

patent hinge Mar 2, 2025, 5:28 PM

#

OBSERVATION
In the Operation Festival event -the "Swipe To See More" 'Icon' does not go away , while inside of the Circuit Board area....this is an annoying and unnecessary addition to the event- especially when there is literally ,nothing to see, as all of the Battle Plan crates have long since been collected. When, even after swiping this to "see more"-this suggestion window does not go away!
✨screenshot provided for further explanation✨

CONSEQUENCE
It is just an annoying, unnecessary & irrelevant reminder for an event aspect.

SUGGESTED SOLUTION
Remove the "Swipe to See More" reminder in the Operation Festival - Battle Plan tab or have it go away after a Player has selected it.

States
ALL STATES

patent hinge Mar 2, 2025, 6:07 PM

#

On behalf of a Player

OBSERVATION
In Operation Festival-the Battle Exp given for Activity Point Rewards are not applicable- Once Players have finished and collected all the Battle Plan Crates, Players are then given a limited number of "Max Level" crates. Once those crates are depleted, Battle Exp is continued as a reward given to Players-
However, Players are not really receiving an actual reward, as the Battle Exp is no longer being counted towards anything. These "rewards" do not have any added benefit to Players.
REWARD : noun- a thing given in recognition of one's service, effort, or achievement

CONSEQUENCE
Players are finishing activity tasks for Battle exp points that have no relevance or value in the advancement or in their achievement level(s) of the event. Rewards are not being given, for activity tasks that are accomplished.

SUGGESTED SOLUTION
Give rewards for the Battle Exp that Players have earned.
Perhaps by:

Additional levels for Battle Plan crates
Max level crates that are not a limited numbered amount.
Give Restoration Chips as Rewards.
Add any item or benefit to Players for these earned rewards.

STATES
All States

scarlet charm Mar 2, 2025, 7:51 PM

#

On behalf of Wika The Invincible

Observation:
It is too difficult to defeat level 6 fiends

Consequences:
The power difference between level 5 and 6 fiends are too significant while the difference between level 4 and 5 fiends are far less

Suggested solution:
Reduce the difficulty of the level 6 fiend or introduce new fiend tiers after level 5 that build up to the strength level of the current level 6 fiend.

STATES
All States

regal shell Mar 2, 2025, 9:25 PM

#

Observation:
As f2p you can only get a very limited amount of pharaohs gold in pharaohs fortune. With this coins you can barely buy anything usefull as for example just 10 pearls cost 50 coins

Consequences:
Players are frustrated and even spending on this event just a bit is not really worth it as you need 5000 coins to get something usefull like 1000 pearls

Suggested solution:
Increase the pearl amount in pharaohs fortune but let the price stay the same or increase the amount of coins a f2p player can get

States:
All States

regal shell Mar 2, 2025, 9:56 PM

#

Observation:
Effortless Progress is very outdated. It doesn't include dino, vehicles, fa 1 specter or any other new things. Mainly older things that most players have maxed like hero gear.

Consequences:
There no real use for the event for many players

Suggested Solution:
Update effortless progress based on the state age and the available items

States:
All States

#

Observation:
Weekly Store stopped at gen18. This heroes are now not that important anymore or players already have them max

Consequences:
Players can't get gen19 or 20 there and have less options to upgrade them

Suggested Solution:
As soon as a new generation drops, add the last generation in the store. So now gen 19 and 20, once we get gen 22, add gen 21 etc

States:
All States

polar plover Mar 2, 2025, 10:33 PM

#

Observation
Many shops have a exchange rate that is 100:10 and 10,000:1,000

Consequence
Players do not earn certain currencies at the exact amount and have to choose if they want to convert unnecessary amount of 1 currency to another resulting in wasted currency.

Some shops offer items in groups like 5 items for 300 tokens

Suggested solution
Instead of converting 100 : 10 with limit 100 and 1000 : 100 limit 10
Make it 10 : 1 limit 20,000
(it's the same total exchange amount offered at the same exact cost)
^ apply the same concept to things like pearls.

Instead of 20 pearls (and other items) for 5 gold coins limit 100
make it 4 pearls (and other items) for 1 gold coin limit on 500

(same cost, same purchased amount. but it gives the player a chance to buy these in lower incriments than the game offers)
Less of our hard earned currency will be trashed and players will be more happy

edgy girder Mar 3, 2025, 4:15 AM

#

Observation:

Hidden treasure appear again and yet still unplayable for F2P since 2023

Consequences
Its still shown in event tab and it always visible for all players as event, F2P players get very frustrated when they can never play it but still see it as event

Suggested Solution

Either add Pass that F2P players able to play even with single pass
Move this event from Events tab to Bundle tab
OR
Permanently remove this event

State: All States that affected

P. S: Everyone hate this event

analog swan Mar 3, 2025, 1:10 PM

#

Observation:
Market stall has items that players especially long term players do not need.

Consequence:
Makes this shop useless to most of our players. Purple skill books are useless.

Suggested Solution:
Remove purple skill books add pet items, potions, completion capsules etc. Update the market stall with different and useful items

analog swan Mar 3, 2025, 1:48 PM

#

Observation:
The wheel event seems to be favoring less active accounts rather than more active accounts. The rewards seem to be significantly less for more active accounts.

Consequence:
Discouraging to those accounts who are more active. This seems completely backwards.

Solution:
Even out the rewards for all accounts. Or give active players a greater chance at the rewards.

exotic robin Mar 3, 2025, 2:03 PM

#

submitted on behalf of lanfear

Observation:

There are few alliance mines and sometimes they are occupied but show empty. The person occupying doesn't even know they are kicking someone off as it says mine guardian, yet the person kicked off gets a report.

Consequence:

This can cause unintentional hits and cause unwanted drama between statemates. It also causes players to not bother and not participate in migo events.

Suggested Solution:

Add more alliance mines and add reports to both players showing they kicked a player off a mine

State number
All states

fast minnow Mar 3, 2025, 2:18 PM

#

submitted on behalf of Sauron

Observation:

The FunPlus icon remains on the screen and can only be moved, but there is no option to close it.

Consequence:

•    The icon appears unexpectedly and disrupts the visual experience for players.
•    Even when players move it aside, they may accidentally tap or reposition it, causing further inconvenience.

Suggested Solution:

Provide an option to hide or close the icon through a toggle in the settings.

States:

All

polar plover Mar 3, 2025, 3:50 PM

#

Observation
State map is cluttered with things such as

duel & tower blockade to defend against duel opponents
strategic deployments
valor & glory crate from svs and journey to glory
Crystal mines

Consequence

Relocating is a hassle at times especially during svs
trying to do intel, gather, in a cluttered area is difficult at times and makes things take longer than it should when clicking a location but the game thinks you clicked the bubble icons instead

Suggested Solution:

The 'tap' button should appear from 1st help request. The red dot on Alliance button can be anything so not all click on that every time.
Allow us to set a preset amount of troops to batch heal with the Quick Heal button.

shy badger Mar 3, 2025, 6:46 PM

#

Observation: Level 9 mines have too low a bar for entry

Consequences: the mines get taken up by small accounts with less need for the boosts provided by higher levels in the outpost building. A year ago only a rally lead sized player could beat the level 9 mine guards. Now I see literal farm accounts taking them up.

Suggested Solution:
increase the strength and March power of the mines each MiGo season, incrementally as to be somewhat equal with the estimated increase in strength any player will have simply through the progression of hero generations.

fringe shell Mar 3, 2025, 10:48 PM

#

On behalf of Pep:

Observation: Restock in Doomsday Journey store takes a significant amount of time. Literally over a month to wait for a restock according to the timer on top of the store.

Consequence: The above can lead to annoyance as items get sold out and players aren’t able to make further purchases. Players start getting bored as well. This could lead to a drop in player satisfaction levels and could lead to reduced engagement.

Solution: There should regular restocks in the shop allowing players to make the purchases they desire. The overall timer can be split so after a certain amount of time the shop restocks. This will help increase player engagement and satisfaction.

State: All States

rigid flint Mar 3, 2025, 11:05 PM

#

Observation:
The translator capability is woefully inadequate in its coverage and detail. Many languages are not recognised especially minority ones.

Consequence:
Many players are forced to communicate in essentially a foreign language and are unable to accurately relay messages regarding gameplay in normal play and especially events like CC SVS and AD.

Solution:
update the breadth and accuracy of the chat translator function to include minority languages like Welsh; Catalonian; Sorbian; Sinti; Roma; Yiddish; Yenish and Plautdietsch.

elder sequoia Mar 3, 2025, 11:23 PM

#

Observation:

There’s a weekly limit of 20 exchanges using rss to get blue cubes for T12 research, 20 per week stops being enough at a certain stage and if compared to plasma exchange it makes no sense

Consequence:

Once you reach a certain stage at T12 research 20 exchanges for blue cubes for rss are no longer enough. The amount of those cubes required for every next upgrade you wanna do there becomes crazy, with 20 exchanges per week and frequent researching it’s sometimes difficult to reach enough to maximise the amount of blue cubes which sometimes can result in feeling you soon aren’t going to have enough of them and frustration among players
The exchange for plasma seems to have no weekly limit, that is not fair now for players as rss is cheaper and easier to get than plasma. Plasma and poly are needed more importantly for other things such as building upgrades where plasma is either limited or tough to obtain in fair numbers at many sources especially when you work on higher plasma levels that require more per upgrade, rss is very easily obtainable as rewards via events or by gathering and can be used constantly with no feel of any loss or lack of control over it

State number:

699/All with T12 troops as their latest

analog swan Mar 3, 2025, 11:30 PM

#

Observation:
The cubes you buy from the migo shop get credited towards the "free" conversion.

Consequence:
Gives you less chance to get the free conversions and the ones available in the migo shop.

Suggested Solution:
Change the programming for any cubes bought in the mogo shop are no added to the free conversion chances we have.

fringe shell Mar 4, 2025, 12:08 AM

#

On behalf of Pep:

Observation: The Doomsday Journey event is open to some states while it hasn’t been introduced in others.

Consequence: This seems to be unfair for states that do not have the event and can cause players to be disheartened as they might feel neglected or being left out of activities. This can also have an impact on state transfers as people might not want to move to a certain state as either that state doesn’t have that event or they tend to get them late and players don’t want to lose out. This could result in players missing the transfer window as well.

Solution: All events like Doomsday Journey should be introduced to all relevant states at the same time to ensure fairness and maximum participation. This will also ensure players do not feel left out.

State: All States

midnight fern Mar 4, 2025, 3:50 AM

#

Observation: Statue reward in jungle games was changed from general to Capricorn statue. It is just a step back.

Consequences: That is just making players angry.

Solution: Change it back to general statue, you can include this belowed Capricorn in that. But stop giving Capricorn as reward.

State: All states

steady nymph Mar 4, 2025, 7:02 AM

#

on behalf of Dorian

observation:

Alliance store keeps giving daily free Sarge fragments which cannot be recycled.

consequence:
Players feel frustrated as they keep collecting useless fragments of max hero , and unable to recycle those fragments for crates.

solution:
give daily free fragment of new gen hero or open the possibility to recycle old max heroes fragments.

State number
1280

placid musk Mar 4, 2025, 1:37 PM

#

Observation:
Crystal Splinters have been removed from the Bargain Bash store, the additional options for Crystal Splinters are especially useful for states that just unlocked the T12 troops in order to make upgrades fast.

Consequence:
Especially F2P players suffer whenever upgrade materials get removed from shops, bargain bash is a special condition, here F2P and P2P can get material from the shop, so it would be a win win to have them back.

Suggested Solution:
Add Crystal Splinters back in the Bargain Bash shop.

torn otter Mar 4, 2025, 5:36 PM

#

On behalf of Sauron:

Observation: The AI chatbot in the game does not give answers close to the question I asked

Consequence: This means that the AI robot cannot perform its function on behalf of the players and does not contribute to solving the problems.

Solution: My suggestion is to make new cs bot better or bring back the old system where submitting bug report was easy

State: All States

rigid flint Mar 5, 2025, 11:34 AM

#

Observation:
the Management Chat Function does not indicate that there is messages there.

Consequence:
R4/R5 do not see all management messages causing poor flow of information.
Solution:
Have a red dot (or numeric in brackets) showing the presence of new messages in Management Chat.

All states

exotic robin Mar 5, 2025, 2:25 PM

#

submitted on behalf of Briareos

Observation:

Doomsday and alliance duel have the option of conflicting on the same day.

Consequence:

Gives alliances an unfair situation as they may have to be in 2 places at the same time or have to choose which event they will participate in.

Suggested Solution:

Do not allow alliance duel and doomsday to be on the same day.

State number
All states

pliant shore Mar 5, 2025, 8:42 PM

#

Observation:
Tempest arms counterattack sets are SO ridiculously broken it’s almost like it’s done on purpose.!!!! When trying to attach the correct tempest arms set to the correct style it CHANGES!!!!

Consequence:
People are really put off from playing this game because of most things, especially when the tempest arms are so complicated and VERY costly!!

Solution:
Make it simple to understand and when you have a set attached to a hero style that is for a different hero style, make that set remain the same when it’s added to the correct styled hero!!

State;
All states!

stray sedge Mar 5, 2025, 9:27 PM

#

Feedback on behalf of Red  
Observation: On alliance duel, if you are outbid or nobody bids for your alliance on first 2 rounds, it's next to impossible to get matched.

Consequences: The backup Alliance system exists so that when this happens back up alliances are made available, however, twice, this has not happened as the back up alliances are already placed by the time they are added to the screen.

When we can’t get match, it effects on our total ranking.

Suggested solution: There needs to be bigger matching range that would be more likely to be able to match on each round.  Or there should be some other solution to secure our ranking when its not in our hands, to get match for sure.

State: All states

shy badger Mar 5, 2025, 9:34 PM

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Observation: Throwdown rewards still include the yellow cubes from gen 1-3 tempest arms, even though with the advent of S1 arms, the old ones are basically obsolete as we can no longer get potions to ascend them, and using them is not worth points in events… including the last day of Throwdown.

Consequences: one less reason for anyone to spend money to unlock the Throwdown pass.

Suggested solution: update the reward for future Throwdown weeks, and allow us to recycle/convert the cubes already given to us into relevant materials

earnest linden Mar 5, 2025, 11:42 PM

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Observation state 1332 is almost completely dead state. I’m requesting that that state gets merge when that state transfer happens

Consequence that the state is going to be completely dead, and no players will be playing that state
Suggestion and solution is to request when the state transfer happens to request a merge two states to that state

grizzled mantle Mar 6, 2025, 12:41 AM

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Observation
The additional migo intel is an utter waste of time. This has been reported previously. The prizes are useful if you only just started.

Consequences
Waste of migo points to unlock it. Waste of stamina to do it. Prizes for it at so far out of date its the same as giving nothing.

Suggested solution
Either remove this from exploration. You have after all added about 20 different nodes in since the introduction or just make them normal intel where we get a plasma crate. Not really interested in increasing my chef shards or epic badges further

torpid kite Mar 6, 2025, 2:20 AM

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Observation
Some players may not be able to log on due to natural disaster like earthquakes , storms , electric outages to name a few. Let the R5 be able to bubble a player indefinitely to ensure active players are not zeroed.

Consequences
A player may loose everything due to circumstances beyond their control a shield that can be given to a player may prevent them from quitting.

Solutions
Let each R5 have a few shields that he/ she is able to place on a player indefinitely.
Let the shield not disable even after 1 log in because it may be a 1 time login and then have no access again for a couple of days.

Let the shield drop only after a prompt ensuring the player has returned and can play comfortably again . If the player clicks no yet logs on multiple times the sheild will automatically drop ensuring it isn't abused.

This solution is what I am currently thinking of but can definitely be improved .

States
all

analog swan Mar 6, 2025, 2:42 AM

#

Observation:
Inactive players in Path of water are ruining the event.

Consequence:
It is impossible for people who actually want to be competitive to be successful in path of water to win when inactive players are in the event.

Suggested Solution:
Ban players who do not participate or allow them to be blocked.

fringe shell Mar 6, 2025, 10:38 AM

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On behalf of Ravenic:

Observation: RNG elements introduced in the game is having a negative impact on player satisfaction and engagement.

Consequence: Due to the above players are getting frustrated and morale is low which results in disengagement and also anger. Their ability to earn rewards without paying has significantly reduced and they do not feel valued.

Solution: Devs should stop bringing RNG related features which has no guarantee of getting a good skill, or at least slow it down and make a guaranteed battle system without the game of chances to get something good by praying, players are tired of the game of luck for what they spending on, they spend to have something guaranteed not to have something based on luck.

State: All States

placid musk Mar 6, 2025, 10:59 AM

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Observation:
the tempest molds of the Gen3 tempest and older aren’t allowing players anymore to gain points in events since short after the release of S1 tempest.

Consequence:
many players miss out on points since they still have many of the old molds but can’t use them to gain points, especially for alliance throwdown it was a great option.

suggested Solution:
either allow to exchange the old molds to new material of S tempest or add the option to obtain points by using the molds back.

State: All states

shadow plinth Mar 6, 2025, 11:24 AM

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Observation: The price for HQ Verdant Heaven and Photon Orbiter makes no sense, as many alliances that lost early—from the qualifiers to elimination—find it impossible to reach 1 million Doomsday betting coins, even with good betting skills.

Consequence: With such a ridiculous price, weak to mid-tier alliances have no chance of obtaining an HQ or Sentinel skin. Furthermore, if these skins are sold again in next year’s Doomsday Journey, they will remain out of reach, as only big spenders will be able to afford them.

Solution: Reducing the cost by 50-60% from the current price would give more unfortunate players a fair chance to obtain an HQ or Sentinel skin at a more reasonable price.

State: All States

placid musk Mar 6, 2025, 11:34 AM

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Observation:
Hitting settlements is not allowing you to gain merits for alliance duel, while other events do offer this option. Especially in very active alliances it’s hard for all to gain points since the only way is to attack the towers or the control building.

Consequences:
This can lead to many unnecessary conflicts since people keep on missing out on points, it is not possible to gain points quick when busy additionally so when players can’t play at a certain time for the full hour they miss out on points as well which can harm the overall gaming experience.

suggested solution:
Allow that wounded and killed troops give points whether in tower or outside, both players should get merits. Like this there is another option to get some points, which will allow more players to actually participate and have fun. Since the troops return after duels and winning attacks on settlements are limited it’s a fair way to obtain additional points without harming anyone.

fast minnow Mar 6, 2025, 1:39 PM

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posting on behalf a player

Observation:

The game recently introduced a new feature where players can send their pets to wander. However, this feature currently offers no additional benefits or rewards.

Consequence:

•    Players feel that the new feature lacks value and does not enhance the gameplay experience.
•    Without rewards, the feature becomes less engaging, leading to a decrease in interest.

Suggested Solution:

•  Add rewards for sending pets to wander, such as materials or resources that can be used to upgrade pets.

States:

All

primal yacht Mar 6, 2025, 4:45 PM

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Posted on behalf of .smolpauly

Observation:
Forced updates cone at random and most of the times in the middle or before a start of an event (like DD/Nexus).
A good example was the double update mid DD stream.

Consequences:
The update prevents a steady flow of the game / allows for an early start for those players with an already updated game.
It is unacceptable and frustrating.

Suggested Solution:
Keep the forced updates at reset only, and or for the minimum stop doing then in proximity of event timeslots/middle of events.

flint mauve Mar 6, 2025, 5:34 PM

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On behalf of Xino

**Observation: **
The heroes in the zombie game look too clean and don’t resemble any movie or a possible alternate reality. Additionally, the women are hypersexualized and don’t feel very believable.

**Consequence: **
This makes the game’s immersion feel less authentic, and the characters don’t quite fit into the setting.

Suggested solution:
It would be great if the heroes had a more realistic design, in line with what we would expect in a zombie world, to make the experience more immersive.

scarlet charm Mar 6, 2025, 6:00 PM

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On behalf of udham

Observation:
In Bounty Blast, it is not reasonable to expect players to exchange silver to gold or pearls everyday as people usually do this at the end of the event.

Consequences:
The limitations set everyday would allow many silver tokens to be wasted as people usually use their bullets or coins towards the end of the event.

Suggested solution:
Remove the limitation set everyday and rather set a total limitation for the entire duration of the event which is available throughout the entire event. This way people can make calculations more easily on how to spend so that nothing gets wasted.

States
All States

#

On behalf of Aeg

Observation:
The matchmaking in path of water is unfair as players which are on higher hero generations are matched against players with lower hero generations.

Consequences:
The gap in strength due to this makes it extremely unfair since younger states are forced to fight against players in older states which have much items,heroes, gear etc the newer states don't have.

Suggested solution:
Allow more fair matchmaking against players on the same hero generation as each other.

States
State 1362

vague pilot Mar 6, 2025, 11:32 PM

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on behalf of a player

Pet breeding items should be more accessible.

Consequence:
Players are unable to engage with this feature without significant spending. This forced marketing strategy is ineffective.

Suggested Solution:
Introduce multiple easy ways to obtain the items. All new features should be regularly updated across all stores, not just premium ones.

State: All

#

on behalf of Ivy

Observation:
Will there be a way to recycle Behemoth MK1 and MK2 skin parts?

Consequence:
Players have accumulated nearly 100 of these parts, and they currently serve no purpose.

Suggested Solution:
Implement a system to recycle or exchange excess Behemoth MK1 and MK2 skin parts for something useful.

State: All

torpid kite Mar 7, 2025, 12:17 AM

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Observation
a top player has made a decision to quit(top 100 player in various all state leaderboards), the reason is basically the endless cycle of greed and in turn not listening to players because we havr been talking about greed and having a comfortable gaming experience for years for both spenders and f2p . Yet the devs insults us, lies and makes false promises and just do as they please.

Consequences
Top spenders and f2p are quitting resulting in a less stable game and more unnecessary things implemented to force the spenders to increase spending and f2p to stay on for longer periods of time because less players means less screen time which makes the game look bad so we get more and more events offering good rewards for screen time to make up for the decreasing players , instead of just making what we already have better.

Solution
Simply listen to players both f2p and spenders are complaining and sooner or later everyone will reach their breaking point .
Listen and properly implement feedback.

States All

pine bane Mar 7, 2025, 12:27 AM

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Observation
Yao. You guys broke the game.

Consequences
We are not playing nor buying packs

#📋︱feedback-reporting

*REDUCE BIOCAPS RATE FROM 100% TO 20%

Nexus STRUGGLE

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