🐞︱bugs-discussion

[hoary radish]

Let me see that I understand-
You had been playing the Block Bliss and left and it didn't save? I understand (I think) that what your saying is ther is not save progress feature so that a player doesn't have to continue playing for an hour or two, if they have not lost in that long of an amount of time?

Your right though it as though a player is being penalized for being very good at the mini game

You still here Lilu?

[static pier]

Anyone know how long the perk pass for POW is supposed to last? I purchased one for this round, but as of reset last night it is no longer active. There is no time frame listed on the pack itself, so I assumed it went as long as the event went

[hoary radish]

I don't know off hand= But, I will check into it and get right back to you

[hoary radish]

I am getting crickets chirping-But, your not wrong -there is nothing mentioned about the length of time it last for....I am still looking for info for you- is it okay to tag you when it becomes available? Idk know how long it'll be.

[hoary radish]

The Pass should have been until the end of Path of Water. ( Pass was for 7 days total)

[static pier]

Yes please. I would file a ticket, but now that there is no way to contact cs directly, I don’t think it will do any good. I should still have a full day of auto mode and benefits

[hoary radish]

may I dm you?

yes, if it expired before the end, it wasn't supposed to .

[static pier]

Yes. That’s fine. My other alliance members can’t use it either

[static pier]

It looks like the event ended. Even though it says there is still 8+ hours left. I just noticed that no one can play. Thanks for your help.

[hoary radish]

Your Welcome -*I haven't even been in the game yet- I think I'll head that way to finish todays' SoTF tasks.
...
.....
....
Have a Spectacular Day Discord!

this probably isn't a channel many people will ever see!

[lavish blaze]

Latecomer

[lavish blaze]

You have a great day too

[hoary radish]

It never lasts...lol- I am back again- join me in general??

[upper bronze]

I can’t get my returned account to trigger the migo. I have sent in a ticket but and restarted my device. Any other suggestions?

[grand bloom]

Hello, is your game updated to the latest version?

[upper bronze]

Yep. All others have worked.

[grand bloom]

and you don't have the new MIGO building on your list of buildings?

[upper bronze]

The event isn’t showing up in the event list and it is not in my building options.

[grand bloom]

The event appears in the list when you build a building. The building must be in the section: military

[thorny sky]

i noticed it earlier too, the building will appear when the video starts playing and you either click x to close it or watch it right through

took me a game restart to get it to work

[upper bronze]

I can’t get the video to start. Tried a reset already

[thorny sky]

if your internet is bad the video will take a while to load and pop up

[upper bronze]

My other account did it no problem

[thorny sky]

or you simply dont have enough space to place it so it wont appear

that happened to me on 1 of my 19 accounts i play

[upper bronze]

I removed the previous migo building for the space.

[thorny sky]

tried removing the building then shutting the game down completely - clearing the cache and restarting it?

[upper bronze]

Yep all of the above.

[thorny sky]

tried logging into a pc client or another divice?

[grand bloom]

I'll try to find out a little more about your problem. If it's not too much trouble, please let me know in the DM what the support replies to you

[upper bronze]

Sent thank you

[agile flint]

@civic sierra hey there , can you please check your dm's?

[weak coral]

Do you <@&628563208164081690> have any info on CS? Seems like it went silent for more than one player(me).

[stoic ibex]

Hi! Can you explain bit more what you mean?

Tickets not answered or some issues on making one?

[weak coral]

My last ticket is from a week ago and after adding further information, it's on processing. That's long even for them. Heared similar things from other players too meanwhile.

[stoic ibex]

I just checked our information channels and didnt see anything about this.
I can ask if we get some info.
You could make ticket with other topic (like Ask about gameplay and add the ticket number there with reminder that its still being un processed.

I will DM you if i get some info about this, but i doubt i get

[stoic ibex]

Was the add on- part from week ago or?

[weak coral]

#🐞︱bug-reporting-bot message
This one. Thank you

[visual stream]

I hate when i get tagged here but cant find the tag

[weak coral]

Has anyone reported the disappearing alliance posts yet?

[vague elbow]

Haven't heard about a bug regarding that, maybe someone from your alliance R4/5 removes It accidentally?😅

And no there are no reports yet

[weak coral]

I'm sure that's what CS and/or Devs are thinking automatically as well about any bug report. They basically never (want to) think that it's an actual bug at first try.
But no, I'm coR5 myself, I've tested it thoroughly, it's a bug.
Thanks for the info.
Maybe I can report it with direct contact to CS still this month.

[vague elbow]

I'm not saying it's not a bug, I understand I was only making sure that other R4s Didn't remove it accidentally, I know a lot of alliances that have this issue where R4s think the trash button is to remove it only from their sides as you mentioned if you're sure it's a bug then yeah the best is to report it through CS and can report it afterward using the bot #🐞︱bug-reporting-bot .

And if you needed help, I'd happily help you out with the steps.

[weak coral]

Thanks, it's not you, it's me. It's pretty frustrating trying to work with them to improve things if you've got a dev background.
Already reported it via a non manual ticket since my current ticket is on processing since 08. Oct.

[vague elbow]

No it's not you.... I feel it, I wouldn't like to have my posts removed all the time and wait for the cooldown to be done to send again and again, as I mentioned feel free to let me know the answer from CS (you can dm me as well) and I can help you out and when you want we can report here 👍💕

[weak coral]

I can't report with reply from cs right now, because my current ticket about another problem is in limbo. That's where the frustration is coming from. That the bug reports are piling up because they're adding bugs faster than can be handled by their one-at-the-time ticket system. And i suspect we both know that not much is ever coming from auto closed tickets.

[civic sierra]

Good morning. Is it only me that couldn't build the new MIGO building? The Marine Lab. Already sent a ticket in-game and here on discord too. But I haven't heard anything 😦

Also sorry for messaging here if my concern shouldn't be posted here. Just not sure how to reach their customer service faster 😅🙏

[wanton sinew]

Hello E!
Do you get any error message or the building just doesn’t show up ?

[civic sierra]

I just backread and saw the same issue with another player. Also a MOD messaged me already. I didn't see it soon hehe sorry.

The building doesn't show up

I think we have the same concern cause I am like a returning player.

Didn't log in for a long while. 200+ days to be exact 😅 But I am already back in the game for 5 or 6 days before the new migo event started

[wanton sinew]

That’s ok! I am glad that someone is already helping you

[wanton sinew]

Oh that’s a long time! I hope you can enjoy playing again

[civic sierra]

I hope so but this bug isn't welcoming 😦 lol

I feel like I already missed the points from day one yesterday. And if the devs won't fix it soon... meh. Lol

[wanton sinew]

I understand, and sorry about that! Hopefully they will fix it soon

[civic sierra]

Hopefully 🙏

[modest forge]

ray spin have way less drop rate for gen 10 it giving gen 9 hero box with few gen 10

any update on this? we can't even upgrade now

<@&628563208164081690>

[untold bolt]

it will be the new spending machine🥹

[wheat shard]

And now you understand to forget about rays place

[modest forge]

well yes

it's shut now

[wanton sinew]

Hello, bunny!
Sorry I missed your message here. You can submit your feedback here https://discord.com/channels/555639568053829632/1110345161323585606
or upvote one that the players left about it

[formal sphinx]

Is this something new for everyone or just states getting to gen 10 heros?

[wanton sinew]

I am in the gen20, and looks the same, the crates for the old generations and 1 chance for the new generation

You can get fragments for new generation in the rewards progress too, when you hit the 5/15/35/75/120 spins

[formal sphinx]

Thank you for clarification so rays is no longer what it used to be

[wanton sinew]

Yes, they changed. To be honest I don’t remember exactly when, but it's been some time after certain generations

[gleaming mortar]

Another day still plagued with freezing/crashing issues. This game is so broken. It's been the last 2 weeks EVERY DAY!!!

So ready to delete and remove the app

[modest forge]

we will get 90% old gen frag always now?

[rare fiber]

Good night, can we say is this a bug? I mean always SOTF and Ray's give different heroes. 🤔

I mean, there have to be that female hero with the raccoon, or the other female hero

[wheat shard]

Thats what i thought too, it was supposed to be hunter hero in sotf

[stable heart]

You don't get specific hero capsules in Ray's anymore, you get the tokens for the full gen.
So it doesn't matter which hero is shown there.

[lavish blaze]

it does when the 2 crates you see are now for older gens

only around 30% of frags for the new GEN now

Just enough to unluck the heroes

[lavish blaze]

And from those 30 it's 28 progress rewards.

121 spins and i got 2 crates for the new GEN

[faint rapids]

Welcome to Limitless Hero Generations

[cedar robin]

Well i think we can make feedback for it dwight if you like

[lavish blaze]

it wasn't like that with gen 7 - 8 - 9

[lavish blaze]

#📋︱feedback-reporting message

[cedar robin]

Its nice

[rich elbow]

The game has been like this since yesterday. I can't enter the PC version. What should I do? w11 64 bit <@&628563208164081690>

[hoary radish]

restart

it's pc, you said, right?

You cannot access the desktop? or just escape out of screen ??
In this case. just CTRL+ALT+Delete, it will restart

[rich elbow]

This is this pc version. After yesterday's game update. When I try to enter the game, it stays on this screen. It does not progress.

[mint ocean]

they keep pouring in 🤣🤣🤣

[tacit plover]

Can someone escalate this bug as I have reported numerous times and keep getting the generic response.

[lavish blaze]

Have you tried switching with another tempest instead of removing?

[worthy tree]

Hi, sorry for tag, are you using the standard bug report form (screenshot)? This form is for bug collection purpose only, non-manual service, that's why you get a generic response and automatic ticket closure. For specific issues like yours, it's better to use a different form

I want to recommend the following algorithm of actions to you:

1. If Dwight's advice doesn't work, please use the Game Repair feature
2. If the issue persists, open a new report: enter "Failed to unequip the tempest arm" in the search bar, then click on the link "Submit ticket", select category of "Game feature issue", then "Other" and click on Request form of other abnormal issues and fill out
3. After that, you can submit the report to the channel #🐞︱bug-reporting-bot
   If there are issues with your new ticket, you will need to send a message with basic information about the ticket and the issue and a screenshot ticket to the channel #cs-response-screenshots

[tacit plover]

Yeah doesn't work ad the hero doesn't exist any more, but the problem is with him not existing the unequipped all doesn't work

[weak coral]

Did you do a complete reinstall yet? Helped me to get rid of it.

[gleaming mortar]

The 4k+ packet reinstall takes forever. Plus I just did one at the beginning of the month

[weak coral]

I know, but the last couple of data updates combined with last major update seemingly messed something up. Fresh reinstall might be your only option.

[weak coral]

There's an unequip all tempest arms feature???

Where? How? Why? <@&628563208164081690>

[abstract badge]

SoS ultra wide

[karmic sundial]

Hii

[gleaming mortar]

For me the crash always happens when I am in the Intel window

[karmic sundial]

Huh, that must be new, I first time see it, will check IG as well huh

[karmic sundial]

Extra question, is that hero assigned to any event? Showdown/Survival Royale?

[mint ocean]

On PC you can resize how ever you want 😊

[mint ocean]

He doesn't have that hero anymore
At some point we had to choose to keep him or another hero

[karmic sundial]

How can you let go of an hero? i am confused 😐

[mint ocean]

i keept him, he is a no gen hero, it was gen 4.1

[mint ocean]

you don't let go there was 2 generation overlap gen4 and gen4.1 and they made us choose 3 to keep

[karmic sundial]

Ok, thanks for teaching me new stuff in new states, that's definitely unique.

So several members of same state/alliance have different heros, interesting concept

[mint ocean]

i guess they made a mistake and had to remove a gen but they left us the choice to choose witch

[karmic sundial]

So they gave them all as a trial and let you individually decide?

[mint ocean]

And people choose different, and now looks like if you had TA to one of those heroes you can't use remove all ta game can't find that hero

[karmic sundial]

I feel like I definitely need a new account in a new state, the game will feel foreign

[mint ocean]

i don't remember how they decided to remove, just that we had a timer to choose

so now Ernie is a no gen hero 😂

These you can't get anymore, but some of us keept 1 or 2

[mint ocean]

it's not a new feature it's from old state

[abstract badge]

I want see Zach + Jarrett

[mint ocean]

I only keept Ernie, maybe someone who still has them will post a picture

got these from an youtube video

[tacit plover]

The hero doesn't exist any more it was the guy with the big hammer that got removed so no he isn't assigned anywhere

Hiw do people.not know about Ernie and Zach 🤣🤣

[mint ocean]

if they didn't play 3y ago they don't know about them

[tacit plover]

I feel old 😦 Still thanks guys I have reported as bugs and done the whole CS thing. Hopefully they fix it as unequipped all TAs would be amazing with new heroes out

[vestal hull]

I don’t have the nexus map

[mint ocean]

you should have acces if you are in test states

[vestal hull]

Ok thanks

[earnest swallow]

Well 1030 doesn’t have it yet so……..

[weak coral]

How do you use remove all ta? Where to find that option?

[hexed harness]

where all my tempest???

[agile mason]

It looks like a bug you can submit bug report to customer support hopefully it will get fixed soon

[grand bloom]

to add to what my lovely co-mod said - Sometimes this is due to a bad internet connection or visual display bugs. Try restarting the game, everything should appear😊

[hexed harness]

okii..

[hexed harness]

no bad connection here, ok i'll try relog on game

[grand bloom]

I assumed because I've had that happen to my bag

[hexed harness]

done, they have reappeared.. got shocked before, the tempest I had collected disappeared.. ty guys

[grand bloom]

It does happen sometimes, don't be alarmed, your TA can't go anywhere😊

[mint ocean]

there is a button at the end on equip screen

[weak coral]

Thank you very much. Many players just learned today that this exists, even seasoned players. 😹

[mint ocean]

they like to hide things 😂

[weak coral]

It's not really hidden, it's just not super obvious. I also found out about backpack recycling after being months into the game already. For the same reason. 😹

[glacial marsh]

I waited 3 minutes and it didn't finish... I think it's a glitch. I did it twice it's the same thing it stops at the end and never ends zombies appear over and over again

[boreal cradle]

If you have done a restart and you still getting the same from the stage, try to move forward check if myb the is no summoner hidden by the screen.then do a game repair, if the glitch still there submit the ingame bug report

[glacial marsh]

I've played it 4 times and still get the same thing, zombies keep going on and on.

[grand bloom]

to add to what my lovely co-mod said - that sometimes it happens because of the Joker

[glacial marsh]

So let me try.. Thanks

[glacial marsh]

I tried it and it worked.. Thanks to both of you.

[karmic sundial]

Just a small self input unrelated to the solutions, you can sometimes cause that bug with Strings puppets which is good because they just snipe them down 🙂

[thorn wraith]

I can't upgrade my badges. The game thinks I don't have enough items to upgrade.

[quasi widget]

Try and repair the game and see if that resolves the issue.

[karmic sundial]

Seems like it is from yesterday at least.

Can you do an IG report please? @thorn wraith
Jinzo or me can help you with the discord one as well of course.

[grand bloom]

to add to what my amazing co-mod said - This is most likely due to the fact that you have less material than you would need if you didn't have the discount.
It's happened before, with the behemoth parts

[quasi widget]

Hopefully it gets sorted soon

[hoary storm]

Did they take out the ability to recycle behemoth frags/bio batteries to exchange to MK-0 behemoth once they introduced MK-3 behemoth?

[wanton sinew]

You can exchange in the behemoth institute 🤗

Let me send one screenshot

[hoary storm]

Thanks found the new area 😂

Was in recycling bag to start with

[wanton sinew]

Discord didn’t let me send the screenshot but I’m glad you found it 🤗

[wanton sinew]

Yes, it was in recycling before

[bleak timber]

When - will - those - lazy - devs - ever - fix - this - annoying - time wasting - rewards - killing - bug?? @celest stream
We reported it dozens of times, probably thousands if you count CS tickets!

[celest verge]

i guess never lol. Just use maddie instead joker. it works well in auto mode too

[fallen surge]

Getting this message when replaying battle reports in apex from your history.

No update currently available

[brave bluff]

Same issue here

[boreal cradle]

Hello, are you only getting the message on Apex event, have you tried a repair on the game to see if the error message can be removed,

[karmic sundial]

Hi
Will add a small note, I had this issue when trying to replay battles under the 'history' in apex.
Restarting the game solved for me.

[fallen surge]

The update has fixed it for me

[alpine frigate]

It's been 3 days this state 1289-1292 doesn't have behemoth refinement

It's possible bug

[kindred bobcat]

Is anyone else only able to see trucks from their own state?

I am not getting any trucks from any state but my own

[hard cliff]

Hey julie! Sorry you are facing this issue
I assume you updated the game ?

There is a switch beside today attempts bar, it shows green as state, and when you turn it off it becomes grey as cross state

[kindred bobcat]

It was doing it before the update. I updateded it thinking it was because I needed to update, but nope! Still only trucks from my state!

[kindred bobcat]

Ooooh I see it, thank you!

[hard cliff]

[hard cliff]

Hello mahiru, im sorry to hear that, have you opened ticket in game regarding this ? I will double check if your state was supposed to get it & didnt

[tardy finch]

Hello anyone have this issue ? I cant collect the boxes i did all the missions. Thanks

[hard cliff]

Hello shahar! Apologies for the convenience.
I have faced the same issue, i force closed the game and tried, and it worked for me.
If the above try didnt work, you can collect them from reward stash building after reset, they will be sent out to there if not claimed

[tardy finch]

I tried&also repair
If they will sent out there all good, thanks

[hard cliff]

Yeah they will be sent out 100% i tend to forget sometimes to claim them, so i find them there next day

My pleasure

[tardy finch]

If you dont mind another question about pinball madness event,
First 2days i got lots of reward from the the idle rewards(like coins/pinballs/cashout etc)
Last 2days i only get candys and biocaps.
I have over 90k points so rewards should be high but nothing for days.
Thanks🙏

[hard cliff]

I noticed the same too, yesterday and today i got only bios and candies, to be honest i opened a ticket in game because i thought its bugged big time, so i suggest you to do the same

And you dont need to apologise, ask away anything you need help with in game

[alpine frigate]

Not yet

[tardy finch]

Okay will do the same , thank you☺️

[alpine frigate]

This state 1289-1292 didn't get Behemoth refinement since 3 days ago

[hard cliff]

Alright, let me double check if those states suppose to get it and i will update you as soon as i get a reply!

[thorn wraith]

I used it for sotf points. I tried IG report. Didn't work out.

[weak coral]

That doesn't make sense though. It should filter out own state trucks, not filter for own state trucks.

[thorny sky]

it makes total sense - click the button to not see same state trucks, click the button again to turn it green to see only same state trucks.

[weak coral]

It doesn't. Green means active in practically all possible applications in any software I know. It's standard. And the patch notes state clearly that it's an option for filtering out own state trucks. So enabled(green) means filtering out in a normal world.

[thorny sky]

well to me, green means actively seeing same state trucks

to me you got to turn off same state trucks

i mean come on bruh, we're talking about sos devs here, they dont over think this feature like you do 😂

you're nit picking bruh just chill out and accept that this is how it is.

😂

[weak coral]

Why would you prefer to see only your own state's trucks by enabling an option instead of only seeing other state's trucks, like the patch notes suggest? They messed up and can fix it easily.
And please don't bro me. I don't want to be your bro.

[thorny sky]

because not all states have the same set of rules

some states prefer to attack their own state trucks to keep rewards from going cross state, where as other states attack outter state trucks instead.

i prefer it this way personally so if i dont want to see same state trucks i can turn it off.

especially after these huge merges recently

ive personally noticed before this update, i was only seeing same state trucks, even refreshing 20x for free and then some after for paid biocaps they were ALL same state trucks.,.

i personally dont want to see same state and cross state trucks at the same time

id rather just see cross state trucks

[vague elbow]

Uhm I missed this message, may I dm you?

[weak coral]

And that's what the option regarding the patch notes is for. To filter out own state trucks if enabled.
You can talk as much about it as you want and call me nitpicking. Right now it's contradicting what's communicated. That won't change.

[weak coral]

Sure, any time

[vague elbow]

Regarding the alliance post bug ^^ just a reminder about the topic 😅

[thorny sky]

the way i see it mate it isnt a bloody on and off switch, its a filter switch, you dont want to see same state trucks, click the bloody switch mate.

[weak coral]

Oh, I had hoped it would be about the old ticket that's in limbo right now.
Alliance post bug was seemingly fixed today with the small data update.

[weak coral]

Mating me isn't better than broing me. Have a nice day.

[vague elbow]

Ok I wasn't the one handling that one, however I've sent you the DM regarding that bug and some tips just to help if you want to report it and sorry for the delay but totally missed it lol

[thorny sky]

im australian mate

[weak coral]

So... good night then? 😂🍻

[echo scroll]

I'm getting "data error, please restart your game" when trying to load SOS. I contacted support and did the things they suggested. Im getting this error both on phone and laptop. State 1341. I'm an android user. Not sure what other information could be helpful.

[hoary radish]

Let me see what I can find out about this for you

[hoary radish]

Hey Muddy- You said you already tried all the suggested troubleshooting suggested?

[echo scroll]

Yes. I tried all those things.

I also uninstalled and reinstalled.

The problem is happening on both laptop and phone. And I was able to create a new account on a different email. But I can't access anything that is bonded to this account

[hoary radish]

so you are able to access the game on this new account you made? on the same device that you cannot access the account in question(from above)???

[echo scroll]

Correct.

Im not sure where to go from here

[hoary radish]

Well, this changes everything- allow me a few moments to relay this to my co-mods, see what I can find out about this type situation. I'm sure we can get this figured out for you-

[echo scroll]

Thanks. I just keep trying different things. I'm backing up my phone for a factory reset.

[hoary radish]

I am waiting to hear back from an AMOD- they will be able to help sort it out.

[hoary radish]

Is it alright to DM you when I am able too find something further out?
Also, on the chance you get it sorted out, please tag me to let me know.

[echo scroll]

Yes please.

[delicate turtle]

ребята, что там с ловушкой случилось? в частности штаты, которые перескосчили с 12го на 20е поколение

[thick grove]

Hey Json7 use please #🌍︱general_international for other languages here only English or use Russian chat to open it, select the flag in this channel #💡︱get_roles message
Привет Json7, поскольку тут только английский чат, не могли бы вы перейти в русскоговорящий чат, открыть его можно нажав на русский флаг в этом канале #💡︱get_roles message

[normal vector]

@echo scroll dm.

[hoary radish]

@echo scroll I have you r possible resolve-

[rough juniper]

the issue is that they made own state by default. I think, more than half people won't notice this button and will raid their own state trucks

[grand bloom]

Hello, please go to this channel😊 https://discord.com/channels/555639568053829632/925534141091561482

If you feel comfortable speaking in Russian, we can discuss your question there

[hexed monolith]

Has anyone else noticed that since the update you can't build statues anymore? it keeps saying it can only be built in the territory but i'm in the territory

[grand bloom]

Hello, that's obviously not the way it should be. Have you written to support about this?

[hexed monolith]

not yet

[grand bloom]

Do other alliance members have the same problem?

[weak coral]

People might have a hard time with arriving at this channel
😅

[grand bloom]

Oh, really, thanks for pointing that out

Fixed

[modest forge]

Anyone else having that problem? 😔 Another bug.

[boreal cradle]

hello , it has no been posted here on Discord for now ,please submit ingame bug report ,and i will also assist you in posting it here so others can up-vote on it

[modest forge]

Meh, I'm still waiting for a response from the other two bugs I've posted... One being a missing purchase which the in game ticket has closed.

[boreal cradle]

sorry about that ,i do believe that on this one they will deal with it as a lot of players are cooming across it

[tawdry oxide]

Think thats because russian channel was linked and u don't have russian role. I bet if i link german channel, most here willl get displayed "no access" too

[modest forge]

It's not your fault is it lol. Unfortunately they changed the in-game system and it's rubbish

[boreal cradle]

with the new AI you just have to type wording connected to your error and choices with come up linked to a form

[hexed monolith]

yes

[normal vector]

The difference of lag due to bad connection vs lag due to coding.
Here's a prime example of lag due to coding. (2nd portion of visiting the event)

Customer support says check your connection.
Lol.
Its not the connection, it's the pathway chosen to get to the event to determine whether or not it responds to my clicks fast, or not initially 😂

[echo scroll]

I found another in 1341 having this issue. Are we the only 2?

[dawn tide]

How does Alliance relocator work? I try to use it and still cannot get Gathering point

[distant helm]

When using the alliance relocator it will place your settlement as close to the gathering point as it can

[wheat shard]

Is there a bug with jungle gem, i can touch anything on the screen except the boxes now to hit the gem

[hard cliff]

Hello chief, sorry for the inconvenience ! Have you tried force restarting the game ?

[short remnant]

Its Better they dont respone cuz they will bluff and lie until ur tired

[wheat shard]

Yes just did that now and it fixed whatever was stopping it

[hard cliff]

Thats great! Happy to know it was fixed

[tawny quest]

I have a question, but I'm not sure where should I post it... I have Huawei account but I can't make payments anymore (they are not able to fix it) so I want to migrate back to Google Play.
I know you can't migrate to Huawei anymore, but can you come back to Google?
It's amazing but... devs don't want my money anymore... and I'm a big spender 😅

[cedar robin]

Hi

[cedar robin]

Can You elaborate me your Question a little Your account is bound with huwai?

[hexed monolith]

i'm getting this same error now across PC and iOS but only on one of my accounts. It went down about 8 hrs ago. The other which is my main is working fine thankfully. You ever get in?

[echo scroll]

I have not.

[weak coral]

#🐞︱bug-reporting-bot message
Regarding building alliance statues, I've noticed that I also get the red overlay inside of alliance territory, but I still can place it. So maybe it's just a visual bug (wrong color)

[bleak timber]

Why do we still need to have 25 stamina to join an alliance mine rally... These devs are so fk lazy 😦

[ebon sinew]

Is this bug? Why Nexus fiends give old mats?

What are we supposed to do with that?

Someone wake the f**** up the devs...😤😤😤

[stoic ibex]

Have you made report in-game?

[ebon sinew]

No... Shouldn't this 💩 be fixed before releasing such a big event?

[stoic ibex]

Well ticket would help reporting

[ebon sinew]

Don't they have people paid to do this? We're the customers, we're supposed to get the finished product🤬🤬🤬🤬🤬

Not to do their job...

[daring vale]

If you want to go to that direction, then if you get faulty product, you will also need to do complaint about that.

[ebon sinew]

This channel and the feed back one are full of complaints, 80% are ignored

And reporting ingame is useless cause i only get the standard bot response 😒😒😒😒😒

[daring vale]

Have you thought that these mods need that report number from you so they can try to help voicing your issue?
I agree FP isn't making reporting easy.

[lavish blaze]

because 80% is feedback that will make the game worse

[ebon sinew]

You 2 devs?🤔🤔🤔

[lavish blaze]

let's change it

no more fake rallies

use stamina to complete the 500 migo rallies

tell me this is usefull feedback

[wary pulsar]

If they got rid of fakes then this discord will go back to slow mode 24/7 😂

Just watch your rallies for joiners and kick when needed, or random port and do fakes where no one has time to join you

[lavish blaze]

it's a respond to that guy that a lot of the feedback writen here as useless. From making this about fake rallies to " give us a miax account and do it for free "

it is true a lot of useful feedback gets lost. but saying 80% gets ignored isn't true

[modest forge]

100% of my in game tickets get ignored. 😂

[flint flint]

New secret mission after update, find black squares

[modest forge]

The first one, I'm seeing the blob from the Ghostbusters.

[flint flint]

🤔🧑‍🔧

[thorny sky]

Anyone else receive maul about the VIP package but it being empty?

[flint flint]

Didn't notice right away:

[modest forge]

😂

[flint flint]

😆

[modest forge]

At least you'll get a better response from me than customer lackofservice

[echo scroll]

Log in update: 48 hours unable to log in due to data error on loading screen. No response from fun plus. Created new account and reported it as bug, as the "do these things to log in" response does not help. Downloading older version before recent update did not work. I'm working with MODs to try to resolve this.

[tawny sand]

Bad idea lol

[lavish blaze]

Really

It was to make a point to the guy

[weak coral]

Then maybe you're not using the right forms to get manual service.
And it's not as bad as it looks. The last patch fixed even a couple of bugs at once that I had partially reported via the auto close bug report over the weeks. It just takes some time.

The only problem I see is that they're adding more bugs than they're fixing with each patch/update

[next aurora]

Seems like visual bugs after update

Please report throught customer support and also report in #🐞︱bug-reporting-bot

[hexed monolith]

Does anyone know when the login issues will be fixed? It's been over 24 hrs and i can't get into my account

[desert pivot]

Hi Alanna, does this happen when you try to login via official PC version? I suggest trying that, to determine the problem

[echo scroll]

@hexed monolith if you find a fix let me know. I'm over 48 hours out of game. 😔

[hexed monolith]

PC and iOS. And only one of my accounts is affected. And i think Muddy Puddles who is having the same problem said they’re on adroid so it’s across all platforms

Tried all the usual stuff. Uninstalling and reinstalling. Clearing everything. Repairing game (which made me go through an 8gb update on my main). Submitted 2 reports. Can’t get on 🤷🏻‍♀️

[echo scroll]

Yes android for me.

I also emailed funplus support with no response as of yet.

[fallen yarrow]

Hello muddy have you tried the “ repair game “ , clear cache , and reinstalling the game ? A guy from my alliance was facing the same issue and solved it after reinstalling two times i hope it will be helpful

[placid vine]

OCD 👀

[fierce turtle]

I have noticed something, lately only ny altses eggs are shared to sc. My main are NEVER shared to sc, and the box is ticket in.

Anyone having same issue ?

Im at atleast 10 eggs + not shared to sc

[ebon sinew]

Try unchecking the box and then checking again... Could be bug...

[cedar robin]

Hi paronfesken

[gleaming mortar]

I can not participate in cc, the game crashes Everytime I try to port

[cedar robin]

I would suggest you regular trouble shooting steps

[cedar robin]

We need to go step wise
If the problem is not solved the next step like you should first start from step one

1. Refresh your game means restart the game
2. Problem persists try Restart phone/ PC and try
3. Clear Cache then try
4. Repair the game ( press repair game button which appears while game is loading on left upper corner
5. Uninstall and reinstall the same game version.

Follow these steps hopefully your problem will be solved if still persists we have to make a bug report in the game. Then you can share with me the ticket no i can help you in making a bug report here or you can also make a bug report by yourself

I hope this becomes helpful

[gleaming mortar]

I can not load the game for cc it's crashing over and over again????

Works just fine till I go to Capitol.

[cedar robin]

Hi

We need to go step wise
If the problem is not solved the next step like you should first start from step one

1. Refresh your game means restart the game
2. Problem persists try Restart phone/ PC and try
3. Clear Cache then try
4. Repair the game ( press repair game button which appears while game is loading on left upper corner
5. Uninstall and reinstall the same game version.

Follow these steps hopefully your problem will be solved if still persists we have to make a bug report in the game. Then you can share with me the ticket no i can help you in making a bug report here or you can also make a bug report by yourself

I recommend you the same

[gleaming mortar]

This is an ongoing problem. Every time an update is applied. I'm tried of re installing and repairing it takes forever and cc is going on now. Once again I'm unfairly screwed

I can not even log in to port this is getting rediculous. The game use to never freeze for me, now it never works without freezing.

How am I suppose to download a 4k+ packet while cc is going on?

The quick help button on the Intel screen has been crash bugged for 5 weeks now

[cedar robin]

Have you tried the one i guide you above

We need to go step wise
If the problem is not solved the next step like you should first start from step one

1. Refresh your game means restart the game
2. Problem persists try Restart phone/ PC and try
3. Clear Cache then try
4. Repair the game ( press repair game button which appears while game is loading on left upper corner
5. Uninstall and reinstall the same game version.

Follow these steps hopefully your problem will be solved if still persists we have to make a bug report in the game. Then you can share with me the ticket no i can help you in making a bug report here or you can also make a bug report by yourself

I recommend you the same

I am hopefull it will help you to go in CC right away

[echo scroll]

I have reinstalled multiple times.

[whole gazelle]

Hi there!
My amazing co-mod seems to be offline right now.
May I ask if you have already tried opening a ticket to CS? 💗

[echo scroll]

Yes.

I'm at 72 hours since being able to log in.

[whole gazelle]

I'm sorry about that 😭
If you want you can also email them at [e-mail]

Have you tried also reporting this in #🐞︱bug-reporting-bot ?

[echo scroll]

Funplus has not responded.

I'll try that. Thank you.

[lavish blaze]

look at your frame

[hexed monolith]

no luck here either 😭

[cedar robin]

Alanna have You Made a bug report already?

Can i DM you?

[hexed monolith]

no because i have no ticket number since i can't log in to see history and don't remember my game ID on that account :/

[hexed monolith]

absolutely

[shell iron]

@rare flume rapporte ici

[obsidian sky]

Maybe it's just me but Google Play Beta won't launch this afternoon. It said there was an update which I ran. Then when launching the game says it requires and update to run which just loops me back. The game is updated and ready to play in google play beta but the game thinks otherwise...

[limber trail]

same for me

[pine swan]

Anyone got rewards from the big that stopped people from playing RR, last weekend?

[tranquil agate]

I'm not sure if this is a bug or not.. why i get nexus healing speeds now? I want normal healing speeds

[cinder shadow]

Hey Lady i checked in game and the compensation that we got did not directly state that issue. So it might be possible that Players that faced the issue get additonal compensation but as of right now i sadly have no info about that
They don't always compensate for bugs so i will cross my fingers you will get something🤗

[cinder shadow]

Hey Caya since we have Nexus in this season of Migo i don't think it is a bug but you can open a ticket in game just in case!

Also if you want you can type up a feedback here #📋︱feedback-reporting that you would rather have regular healing speed ups!

[solar osprey]

I am like that 10min

[echo scroll]

I made a new account under a different email to report the bug. I also don't have my UID.

[cinder shadow]

Hey hungry hamster, seems like your hero challenge froze. You can try and restart the game hopefully it won't deduct a try and if it does make sure to open a ticket in game.

If you need help with any of those steps let me know🤗

[hybrid monolith]

To add to my co mod this one appears that compensation was only sent to those that reported it in-game. As was only certain groups affected.

[weak coral]

I did send ingame, got no compensation though. Probably only those got compensation that were able to send a report with manual reply from cs at the time.

[limber trail]

hm, how to report bug with google play beta when you cant login or even report a login problem when game just says "needs update" while it is up to date...

[weak coral]

You can try writing a mail to their customer support at [e-mail]

[limber trail]

i bet negative rating is faster .. 😉 anyway, will not do that, also weekend and i really need it on pc for koth, i guess i have to try tablet (where i know koth crashes a lot) or phone again (which is tiny²)

also koth after timezone dst offset change ... what could go wrong... 😄

[hybrid monolith]

That's frustrating we did not check what type of response those that recieved comp had recieved. See if yours can be reopened as they have record of it being reported.

[sharp garden]

I'm getting the same error

[hybrid monolith]

Pleased do email them so it can get sorted as soon as possible as without a report to customer services they don't know to fix it

[limber trail]

that one is only related to my "crew" - i actually have no idea how game behaves. its all utc so its consistent. i guess thats fine. dont worry about that one. 🙂

[limber trail]

mailed them with some screenshots.

[hybrid monolith]

Can you check dm

[limber trail]

its game breaking for gplaybeta so... i guess its critical

[limber trail]

mods going to push gplay (windows) issue to higher levels as it seems. 😄

[limber trail]

mailed and stuff - should get some attention soonish

[thorn siren]

Yes

Hopefully they fix this soon

[barren atlas]

Hey

I have a few questions

My game has been loading so poorly for the last couple of days after the update and always shows that there is no internet, although it loads perfectly, what am I doing wrong?

[quasi widget]

Hey Anna! I’m sorry to hear about that. Have you tried repairing the game?

[barren atlas]

No, not sure if this will help me

And also, sometimes when I open chats, everything is displayed as a black square and I have to restart the game for it to work normally, is it just me?

[quasi widget]

I have not seen any reports of that. Definitely try and repair first and hopefully that fixes it.

[barren atlas]

oh i dont think that will help but thanks for the answer !

[pine swan]

I sent in the game, and got nothing, (all I really care about, is the stuff that was missing due to the missing RR (unable to play because of the big), but know another that got stuff).

[quasi widget]

That’s normally the first step to make sure there isn’t a bug in the game but feel free to submit a report in game if that doesn’t help.

[echo scroll]

@hexed monolith I was just able to log back in since Oct 22. Try it and see if it works for you!!!!!!

[hexed monolith]

it's doing an 8G update right now so maybe!! Fingers crossed for me lol

I'm so happy you got in 🙂

I'm in too 😊

[sterile rose]

Can't you upgrade your Behemoths too? I've had this for 2 days. Reinstalling the game didn't help!

[final night]

Someone here has the same problem as me with island. There is decorations i cant place or when i want to place some its said that the place is already taken but the place is empty?

[cyan veldt]

Hello DarkSeth, I have this issue as well. I just gave up… it happens occasionally. But you may report it in game to CS and open report in https://discord.com/channels/555639568053829632/1229859341054775326

[final night]

it happens in every device i use so its not from my installation i guess, i wanted to upgrade my Scorpio statue but i cant even place it.

[cyan veldt]

Have you tried to place them in the settlement ? Or in your mansion maybe

You can upgrade and remove it if you do not want to have it there the points and effects will still count

[final night]

if i click on my Scorpio statue nothing happens wherever the place i want to place it, settlement, island or mansion... I spend coins for it its very frustrating...

[cyan veldt]

Then please do open a ticket to CS seems like a bug

[mortal shoal]

I have this issue too.

[hoary radish]

have you opened a ticket to report in game with Customer Service?

you can also report here https://discord.com/channels/555639568053829632/1229859341054775326 If you'd like using the ticket number that customer service will provide you with.

[mortal shoal]

Yes, raised.

[hoary radish]

does that mean you have submitted report, as well?

[weak coral]

It can't reopen it, because it's a non-manual bug report.
I'm not mad though. Yesterday I got rewards for participating in a voting multiple times instead of once.
So the problems kinda balance each other

[hoary radish]

[south pilot]

What's the deal with this? Timer kept running until 6h were reached but cannot claim (and couldn't before either)

[quasi widget]

The event is over so no more idle rewards can be claimed. It does look misleading with the timer moving and claim button there.

[south pilot]

I understand that the event is over, but then there shouldn't be idle rewards and timer either Guess another bad coding as usual

[quasi widget]

I agree, I got excited that I may be able to claim a little more rewards to redeem but was sad to see that I was unable to do so.

[weak coral]

Just had a look, claiming works once today, I guess for rewards that accumulated until reset.
After that it's misleading as described.

[odd socket]

Can I get 1 hour of my life back? I want a refund

Will it be fixed next time? Can someone left us know? We are busy ppl and we rather not register if we will be playing vs 4 people.

[slate wraith]

End Sunday

[civic sail]

<@&628563208164081690>

Again problem with Koth.
Restart game don't help

Can't teleport , can't gather , can't do nothing

[final night]

oh i had the same during the fight, impossible to see where was my territory.... 🙄

[weak coral]

Those are bugs that have been reported multiple times already. Some bugs with koth are known by the devs for months already. They can't seem to fix it, or they don't want to, because it doesn't have priority for them.

[civic sail]

Maybe riot like was with Nexus will be help to remove this piece of cake event

[weak coral]

Personally, I don't want it removed, and many I know neither, because we enjoy it quite a bit. We just want it fixed already.

[ripe tinsel]

Hi all, has anyone ever noticed Alliance Posts glitching, and just deleting themselves? Is this a known bug?

[stoic ibex]

Hey Menora
We dont have active report here in discord about this atm.
Did you happen to do ticket in-game?

[civic sail]

Yes 😌

[stoic ibex]

I think you ranked up after your win?
We had the same, fighting against alliances that just had handful of players registered.
Next one should be better when winners rank up to own levels.

[stoic ibex]

Have you talked to the bot or do you want me to report it for you?

Didnt see with fast scroll any on there yet.

[civic sail]

I prefer talk with you thats why I waited haha

[stoic ibex]

DMs Ok? I will need bit info from you

[civic sail]

Sure!!

[weak coral]

We had that last week. It got fixed for us with latest patch.

Reactions still get deleted after a while though.

[odd socket]

Im so sorry. We were lucky because it seemed like only our opponents had issues, only few people were able to get in.
But it feels so unfair, and match was so boring, we decided that we won’t register next time if issues won’t be fixed to show solidarity to opponents that lost a match because of technical error.
We are competitive and this felt so unfair.

[vernal trench]

I lost my MIGO rewards when state merged. So frustrating saving to get something. 240 point

[ripe tinsel]

@weak coral could you share a link to any formal communications on the patch from SoS? Or is that openly available do you know? Thank you

[glossy goblet]

daily oops agian time eram

bug

[civic sail]

[glossy goblet]

report you

[civic sail]

I will burn you

[hoary radish]

have you reported this In game to Customer Service?

Not the Menora thing....lol Just to clarify..

[glossy goblet]

time daliy aliacncie watach 1 next 😳

all empty

[civic sail]

😂😂

[hoary radish]

I am not following VEGA- isn't it blank- (if this is what you mean by, "empty") because there aren't any troops garrisoned?

[glossy goblet]

where have vist play

[civic sail]

Write to mine dms in us language i will translate this to mods. Because we both dont understand

I'm quite serious lol

[glossy goblet]

ty jest Relkma jest rawdas czas jest widznia 1 jeszcze raz jest

[civic sail]

You mean Silver coins?

[glossy goblet]

rec

[glossy goblet]

yep

empty all relkama jest czas pusty

[civic sail]

So tower is empty but coins going?

I dont know how this work but maybe Mirror will be know its normal or no

[glossy goblet]

ty musze zero ok tower

[hoary radish]

oh okay-I'll be honest I do not know much about the alliance Honor rewards, in that regard-It may be just the amount of Honor accumulated- but, not necessarily from alliance tower(s)

Let me find out more information- to understand it for you- okay?

I am still waiting for confirmation from my lovely co-mods-Rest assured I won't forget about you

[lavish blaze]

[civic sail]

Vega probably will be not back here so don't worry🤣

[kind lagoon]

[hoary radish]

I will tag him, just to shake things up, if nothing else comes from it

[civic sail]

@glossy goblet wake up

[hoary radish]

not yet!! I don't have the info yet!!

[civic sail]

"Lonely, I'm Mr. Lonely
I have nobody for my own
I'm so lonely, I'm Mr. Lonely
I have nobody for my own
I am so lonely"

Gifs here are not allowed Vega. Better delete or someone else will be make this

[hoary radish]

noice-

[civic sail]

Thanks Vega 😊

Ok I will not tag you hahahahahaha

[glad python]

Anybody else had any issues with being unregistered for koth? I'm sure I was registered, but wasn't according to the roster.

[civic sail]

You can still check this in koth window that you are was or no

Oh sorry missreading

Maybe ask R4/R5?

[glad python]

I am an r4 and am certain I selected myself. Either I f***d up, or someone accidently unpicked me. Too late now anyway 😅

[civic sail]

I think second option its more true.

But I didn't notice any bug of this

[hoary radish]

I haven't seen anyone having reported this , it is possible someone unchecked your name....

In the future I would make sure to check repeatedly up until it's time for battle-

bureaucracy??- especially if there are 2 dozen r4's

[weak coral]

There wasn't any communication about it. Unfortunately they don't have comprehensive notes on changes and fixes publicly available like the more professional devs have.

[lavish blaze]

i like all those moving HQ's so much, specially during trap🫠

[weak coral]

Like wouldn't have been my first choice. 😹
Actually I despise the design choices for settlements since the first wings popped up in our state.

[lavish blaze]

HQ's are way to big

just look at the difference

[weak coral]

Yeah, why would they care if a hive becomes a visual mess after a couple of months. Packs sold, goals achieved.

[hoary radish]

@glossy goblet -may I dm you with any information I can eventually retrieve? or I can just tag you (if you'd prefer?) in the sos-discussion channelhttps://discord.com/channels/555639568053829632/925534219780907058 I

[hoary radish]

unless, of course, it is a bug- in which case I will just tag you here.

[ripe tinsel]

Thank you @weak coral! Appreciate the responses! ✌️

[weak coral]

You're welcome. Just wish I could be more positive in my responses. Really.

[ripe tinsel]

No apology required! 🙏I dont mistake it for anything other than being real, and acknowledging that the bugs and issues that go unanswered or deemed low priority can be demoralising, especially in a game that we (some of us at least) pay ridiculous sums of money to enjoy! ❤️

[hoary radish]

@glossy goblet -Sorry for the massive delay....Seems this is not a bug- it is just noting the alliance honors max daily rewards- once that limit is reached you cannot earn more for any additional towers.

[glossy goblet]

wait rec sned

🥲 have where go play vist

[hoary radish]

I know the translator is lurking close by

[civic sail]

Free trial expired 🤣

[hoary radish]

I had a feeling that'd be the case!

[civic sail]

Nothing for free😌

[hoary radish]

Ikr! And you sure don't miss the water until the well has run dry!!

[civic sail]

I'm glad I don't have a well 🤪

[hoary radish]

totally random,
but well water is actually WAYYY better tasting than city water!! It'll change your life....

[glossy goblet]

Daily rawds oops

@civic sail

[civic sail]

You didn't taste mine🤪

[hoary radish]

okay- Please, forgive me in advance-
Am I to understand that you have an issue with the rate & or accumulation of the Alliance Honor? Or if not, can you possibly try to elaborate on what I am missing.

[vapid ivy]

Instead of Lara Croft, I see Pacific Rim 😅 Something tells me it's not supposed to be like this

[grand bloom]

Hello, did you get the past event award when you entered?

[vapid ivy]

ancient coins, 50

[grand bloom]

Then it's okay😊

Maybe it's a visual bug

[orchid obsidian]

Have you updated? Mine did the same before updating. Seems to just be visual.

[mortal shoal]

Yes. 🙂

[vestal swallow]

He won't let me raise the begimo two and three 🤔

It doesn't let me use the cells or the serum

[wanton sinew]

Hello! Did you open one ticket in game ?
We have one here, and you can upvote:

#🐞︱bug-reporting-bot message

[wheat shard]

Try and repair the game first

[vestal swallow]

Ok

[wheat shard]

Same happened to one of our members and we told him click repair, next option would be to make sure your accnt is linked and then uninstall and reinstall game. i believe this was a rollover of a bug from the recent update.

[normal vector]

That's nothing Bro 😆

[normal vector]

😆

[glossy goblet]

Noob lol p10

[normal vector]

No, I don't spend 100k on this game. 🤣 But I promise you, I'm not an ordinary p10 😘

[glossy goblet]

My done p15 i p14

[normal vector]

All I need is more poly conversions for jump to P15 🤷

I can make 14.2 hq, 14 troop builds now. 🤷

[normal vector]

Ok. Good for you 🤷

[glossy goblet]

Blue 117 317 plamsma

X5

[glossy goblet]

You year

[normal vector]

Huh?

I'm not your average idiot who pushes plasma and can't back it up. And for the most part, I know costs and values for upgrades. I just necessarily don't have them added to this particular version of my chart yet 😆

[lavish blaze]

🤣

[young ether]

Havin the same problem.. did u find the solution?

[boreal cradle]

Hello which troubleshooting Steps have you taken, systems sometimes resolve the bugs diffently

[young ether]

Can't not upgrade my behemoths and companion in my main Phone but in my wife phone I can do that .. so I try repair the game in my phone update and still not work on my phone

[boreal cradle]

Since on a different device, it can function have you tried an uninstall and reinstall the game, clear your phone cache on that process, if no change submit a bug report, ill check for you on the form

[young ether]

Yea will do that later and let you know thanks for your time

[modest forge]

There are also players in my state 1327 who are reporting not being able to upgrade the behemoth

[alpine frigate]

Come to my state and I will give you spot near my cute player

For you @normal vector 😘

😆

[hybrid monolith]

It's not necessarily the plasma level of your settlement that counts if you have done the work to build up your strength and stats. A lot of F2P can be a lot stronger than someone who has just bought the upgrade kits so they look bigger. Mufusa you are always teaching us new skills I personally hope to never meet in SVS.

[alpine frigate]

My P10 kits is best but F2P style 😄

[normal vector]

Na, too much work to transfer state and get your alliance to move location to the most strategic spot on the map 😆, and I lose ernie.
Plus, I only wore that hq skin for a funny Pic. I prefer the haunted hq ☺️

[viscid spoke]

Hi , in which section bug reporting саn i write about a problem in power play event ?

[weak coral]

Type this, you'll get a manual form for events with reply from customer support
#🐞︱bugs-discussion message

[swift vector]

Hi! HaBe is correct, to add to his response, after you make an in game ticket we can do one here on discord as well, https://discord.com/channels/555639568053829632/1229859341054775326 this is where. If youd like some help with it, let me know

[viscid spoke]

I can't find power play event here.in which section should I report a bug?

[split patrol]

Is there an issue with the Fishing Challenge?
I am now at level 21 and have only received a reward once for level 20.
I have not received anything for levels 1-19, no mail or anything else.

[cyan veldt]

Hello DerKleene. This is due to the event not reseting but rather saved the progress from the previous event of the fishing challenge.

[split patrol]

So the problem is known and will be fixed soon I hope?

[cyan veldt]

Its actually not a issue. The event is like this. Its stated on the rules that progress is carried over

[split patrol]

OK, thank you very much for the explanation, then I know for now

[cyan veldt]

Hello Fox my co-mod Kade asked me to take over

Have you checked in the events menu

[cyan veldt]

If you do not find it listed use the miscellaneous option please

[viscid spoke]

Thanks i will try

[wise phoenix]

why is this title so badly aligned?

[delicate merlin]

Anyone else having issues with re-mine skill for crystal mines?

I unlocked it but can’t use it

Sorry first picture wrong

[mint ocean]

Did you restart the game?
For me didn't work until restart, same for new mine slot or increase lvl cap

[delicate merlin]

Re-started, repaired. All the usual stuff

Didn’t start new mines

[lavish blaze]

That isn't the remine skills

Just faster march

[delicate merlin]

I know. I put wrong picture in first shot

[lavish blaze]

Have you start new mines since you unlocked the skill ?

[delicate merlin]

I figured out how to delete it

I am starting new mines now

[lavish blaze]

I've had it in the past. Had to start a new mine to actually get it to work

[delicate merlin]

Still locked

Probably need to start a ticket with customer non-service

[lavish blaze]

Hope the AI CS can help you

[delicate merlin]

U mean AU- artificial unintelligence

[hard cliff]

It is, could you please submit it as a bug 🫶 would highly appreciate it

[hard cliff]

Hello kraken 1051! Could you please also submit a bug here after you open a ticket in game 🫶 thank you for your patience

[delicate merlin]

Sure

Reported

[wise phoenix]

Just did

[severe jewel]

Hi! My collection was fully open from the beginning of event. As you see I’m on lvl 20 but all my fish slots are open and I received only 1 mail for new collection lvl but nothing for getting the new fish:( and I can’t find how to open the ticket in game:(

[weak coral]

The collection progress isn't reset between event sessions. That means you can't collect new fish if you've collected them all already last time. You can only finish tasks now for catching different quality fish.

[desert pivot]

Hi Brandy, the progression carried over from last event.

I am assuming this would answer your question #🐞︱bugs-discussion message

[modest forge]

you also have the same situation where you wait 20 minutes and don't choose the composition 🤔🤷

[cyan veldt]

Hello fox. I just checked back and wanted to ask did you maybe try to switch the time preference from UTC to Local time that will change the timings of the event. You can switch it by tapping on the highlighted area. @viscid spoke

[weak sparrow]

I'm curious when we start being treated fairly. Some states has lot of free rewards everyday from zone funplus and some nice bundles, but other still can't activate accounts

@solid barn any info about zoneplus?

[karmic sundial]

Hi Wizzi, can you show me you are trying to bind a character? Because you need both Account and character.

[lavish blaze]

Not lots of free rewards...

This is free rewards

[stark parrot]

Have they fixed that every time u attack a zombie on azurtane u get 1000x zoom ?

[distant helm]

Unfortunately it was still zooming in when i was doing azurtane

[normal vector]

annihilation awaits
Increase Behemoth power 10,000
In case you didn't know.
Now you do.

Mk0 - serum, rank, works
MK1 - all upgrades count
MK2 - all upgrades count
MK3 - ONLY serum works

Mk0 & MK3 fragments power increase and "components (companions biobatteries)" don't count for power Increase.
How come 🤷 serum works, why don't others also work 🤷

want refund

[lavish blaze]

[normal vector]

Cs says they're not behemoths they're companions
Umm. I got a few problems with their very low quality excuse.

If companions are not behemoths, how come:

1. I can convert Behemoth materials to companion materials?
2. Companions are in the "Behemoth institute" building? I mean, pets are not behemoths and they are not in the Behemoth building, they have their own pets building. 🤷 just saying.
3. How come raising serum level grants me power credit for "raise Behemoth power by 10,000"?
4. Their skills in combat are displayed in the "Behemoth" tab of the report?
5. There is consistency in their name with the "real" behemoths
   Their original names are
   "BEHEMOTH MK ZERO"
   "BEHEMOTH MK III"
   to match the "real" behemoths named
   "BEHEMOTH MK I"
   "BEHEMOTH MK II"
   🤷
   None of this makes sense and they need to just own up to their complete lack of actually giving a F about players.
   I mean, it is F+ they could at least own up to their F^ 😂

Stop lieing and just own up to your F ups'

[lavish blaze]

Can't be doing that 👀

[normal vector]

Yeah, that would be too much like right

[weak sparrow]

members get also free stuf like legendary essence from TA, can buy some stuff cheaper directly from fun plus zone store like these sand cats packages.

[weak sparrow]

my account is already added. All my characters are on the list but i can't activate any in state 307.

[teal ridge]

Anyone else having issues today using auto-mode on desert survival? I purchased it yesterday - but now is saying unable to use auto-mode.

[drifting storm]

I dont know if its a bug or im extremely unlucky, i get 100% bios in the fishing event, no bait, no buffs, just bios

[chrome plinth]

so when devs are going to fix Azurtne Heist? if they can'y , then maybe it's better to remove that event at all?

zooming, lagging, need to tap 3 times on zombies to attack.....wth

[boreal cradle]

Hello, have you submitted a ticket on the error, you could try a repair but CS should assist

[boreal cradle]

Sorry on that note, nothing has been brought forward today, please submit a report ingame it helps them to pinpoint the bug errors, they will fix this errors

[teal ridge]

I’ve sent 2 bug reports in game but haven’t sent in a ticket but I can

[boreal cradle]

The bug reports is one on the auto mode error,

[boreal cradle]

Yesterday after purchase how many matches did you play

[teal ridge]

10 games auto after purchase

[boreal cradle]

Let me double check but the might be a certain number on each auto mode activation

[normal vector]

Have devs addressed the issue they cause with removing AH & SR & FF from world event tasks?

[boreal cradle]

It has a number limit

[teal ridge]

For the entire week? Like I wasn’t able to do any after reset

all of my matches in my mail are dated 27th and 28th.

[boreal cradle]

If it stopped before the given number i would suggest the ingame report, take the screenshot of the purchase and submit it through, i believe they will assist you on this

[boreal cradle]

Will check if the is any information on this. Have you submitted a feedback report on the issues

[teal ridge]

Yea I wasn’t even able to use it today 🤷🏼‍♀️

[void jungle]

Are they not going to fix the zoom issues in AH. When you target an infected it's zooms in all the way each time.

[limber trail]

google play beta got fixed by now. no mail or release note.. :i

[muted osprey]

Is everyone only get bios today from the idle rewards in fishing event

thast all i gotten today from all accts

as well as the two 6hrs chances

[weak coral]

@teal ridge It's nowhere mentioned that usage is limited or that it is only 10 uses on the description page where it can be bought. So it's basically a scam.
Try writing them a ticket (with customer support reply) refering to that and try to get your money back.

[worthy tree]

Hello. I also received only biocapsules today (although I am glad about this, but sometimes I want to see other items), there is feedback on this topic here, feel free to upvote if you agree with suggestions: #📋︱feedback-reporting message

[worthy tree]

Hello. Do you have time to submit report this issue to CS? This will really help to point out the issue faster so that it can be dealt with

[void jungle]

I thought I did before but didn't take pic or video this time

[worthy tree]

Oh, I see, but even without the screenshots, it's still quite an understandable problem, I think... And if you have a ticket, it would be possible (and still helpful) to submit a report here as well #🐞︱bug-reporting-bot message
I missed the event this time

[whole gazelle]

Quick poll!

Did anyone have any issues with the Nexus matching?

[merry bay]

Am I not the only one getting the Nexus failed registration? Is this supposed to happen?

[whole gazelle]

Hi Jill Warrick!
I got the same email. I have reported it and I asked my members to open a ticket about it.
Have you reported it to CS already? If so I can help you report it to #🐞︱bug-reporting-bot as well

[austere olive]

Yes . State 322 REB, ranked #5

[whole gazelle]

Thank you for letting me know!
Another alliance that I know with the same issue is ranked 4th so I'm waiting about an answer

If any of you has opened a ticket to CS already,I can help you report it in #🐞︱bug-reporting-bot so we can check how many players are having the same issue

[digital ridge]

Same s369 alliance FuA, ranked #4 in state

[balmy roost]

Same problem here.
State 775
Alliance PLR
Ranked 5th

[whole gazelle]

Thank you!
I'm having a player that already submitted a report to the channel so everyone can upvote

Give us a few seconds to have the post approved

[shrewd light]

@whole gazelle can you please check your dms 😅 I need your help with something if you have time

[whole gazelle]

Yup of course

[shrewd light]

Thank you 🫶🏻

[whole gazelle]

Happy to help

[glacial marsh]

I also face registration failure.. because I specified times other than those given to me by the system now. 🤔

[agile musk]

Um so Lara's story missions are supposed to be giving the training frags and they're not...they're giving the locate ones

[modest forge]

congrats dev, another missing fragments

[agile musk]

That's diff

Those are training fragments for after you locate her

[modest forge]

wait have 2 type of fragments?

[agile musk]

Yeah if you look at my pics above you can see both in my backpack

But the story missions are totally not giving what they're supposed to

[normal vector]

I see this is still bugged after 50+ events like this
Have to claim the "tomb trials" after every level you do.
It doesn't accumulate like the others. 1/1 is all it gets to. 🙄

can't get right.

[velvet tinsel]

S216 ONE rank2

[whole gazelle]

For everyone who has issue with the Nexus matching please upvote here
#🐞︱bug-reporting-bot message

[whole gazelle]

That's correct!
You use those frags after you locate her

[whole gazelle]

I wish that we had more time as options

[glacial marsh]

Devs love controversy, so I'm used to it.
Any alliance that registered at 18:00 received that there was an error in the system. /The alliance that chose 14:00utc is fine..

[dry badger]

we are registered for 18 and 14

[agile musk]

Same

[lunar zenith]

I know that the RR issue has been resolved BUT... I've submitted 2 tickets, discussed in dc and upvoted, AND I was told that a MOD would be reaching out. I didn't not receive any compensation for the issue that many in my alliance did, and my ticket is being closed after an situ response. Is there anything that can be done?

[wanton sinew]

Hello Siren, I sent you a message yesterday, did you have a chance to check your DMs ?

[agile musk]

Is it really only me with the story missions issue? I mean I know devs hate me but I think they hate us all equally 😂

[severe walrus]

I also have the issue. The story missions should be giving training frags, not the other ones. Considering you need 10 normal Lara frags to locate her before you can even do the story missions. So the story missions giving more of the location frags makes zero sense

[quasi widget]

The Lara Croft frag issue has been submitted. Please upvote here: #🐞︱bug-reporting-bot message

[tidal stream]

Game keeps freezing when I open Lara’s hero page

It’s fine after I force close it until I hit her page again

[gleaming mortar]

None of my Croft reso pieces show up when I go to upgrade her resonance level

[wanton sinew]

We have one bug report about it here and you can upvote

#🐞︱bug-reporting-bot message

[royal imp]

Nice, blocked out of central migo event coz of system error, but hey, game ask me to go and spend on another collab event. Yeah, sure, will definitely do it

[hollow swallow]

I did all 60 story missions and got these locate frags I can’t use 😬😂

[lavish blaze]

#🐞︱bug-reporting-bot message

[hollow swallow]

I already upvoted but ty 😜

[wind kite]

Hey Bad Princess. Please upvote the bug report for this if you haven’t already

[hollow swallow]

Already did 🫠

[lunar zenith]

Thank you! I just saw it and responded.

[fringe current]

Frozen on level 32?

[fringe current]

You need to do fiends and kill the dead in intel to locate her

[nocturne bolt]

This didn't impact everyone? We chose 12 then 14 and got the failed message in mail but says matching on Nexus screen still...

Is there info on if this is a bug or what? The mail that says due a system problem you alliance 'failed' to register....sure sound like a bug and not a r4 fault?

I haven't read the instructions though to be fair...it sounds like above it was bug but then no word from Mod if it a bug or fix or what

Just give us a HQ, tick off the migo tasks I'm good with that 😎 there was no choice in time anyway...
Like nothing before 1200 wtf is that!?

[tidal lotus]

We have both, registration went thru. God knows when it will, 14 or 18 UTC

Is there any chance that they changed from 20 to higher number of active players requirement?

[nocturne bolt]

A massive alliance joined out state in transfer....maybe we got put into a bad group and are too small now... but idk is it like bug or what? I think we need to transfer to small state now... Do you get ticket refund if you transfer out of leading? At least cost no tickets 😅

I read the instructions before, I didn't see any number required but it just said something generic like activity

I guess they going to fix it soon?

#🐞︱bug-reporting-bot message

That's the bug report to upvote...

[west hare]

Hi. I wrote a ticket about the system problem with registration. Is that enough or should it go into the bug report? My problem. I can't get any further because I don't actually speak English and need a translator. Can someone help, please?

[kind lagoon]

Same here, I have got this system error message too for Nexus.
And I think this message was supposed to go to devs but mistakenly sent to players

[west hare]

Well, that doesn't help because no matching was done. So we have no group, no opponent, no time... so 0.

[kind lagoon]

#⭐︱game_information message

A CM did an announcement just now,

[slate wraith]

Hahaha nice 14 and 18

[west hare]

oh. thank you very much. I know you probably don't remember either. but how on earth are you going to compensate for 27 days of lost rewards if there is no way to log in again?

[kind lagoon]

It's a riddle we will find out later, may be we get some rusty fragments and 800 biocaps

[west hare]

sure. later. thanks anyway 🤗

[pallid plume]

story mode for lara is giving me normal lara frags not the training frags you need to upgrade her

i should have around 19 but only have 4

[spiral falcon]

I keep seeing mods say about CS reports, but with the new system there basically is no way? Submit a bug report is the only thing you can do and looks like no response just for their feedback…that AI is useless

[civic sail]

If someone have a problem with this , change graphic to old UID and problem solved.

[glacial marsh]

My first account was successful in registering.. but with my second account it didn't work. So some alliances but not all. I saw a message saying it would be resolved so he's fine.

[hollow swallow]

I already located her otherwise I wouldn’t have been able to do story missions 🫣

[pallid plume]

im the same i get normal fragd not training frags for her

thats their answer

[atomic jewel]

#🐞︱bug-reporting-bot message
We got the report here to upvote.

[atomic jewel]

Additionally, this might help:

❓ What if CS closes your in-game ticket without responding or misunderstood the situation?
A: Open a new ticket in-game, fill out the form below and send to https://discord.com/channels/555639568053829632/1064650064422785045 (check attached image for instructions)

IGN:
STATE:
NEW TICKET #:

SCREENSHOTS OF:

• Support tickets that were closed.
• Message/question to CS.
• Any response from CS.

If the screenshot is needed, I can send it. But it's just a Text wall, stating the same.

[pallid plume]

i did all that and sent scrern shots

[atomic jewel]

Good. Additionally, we got the info from CM.Naŋami that you can contact CS with a screenshot of your frags and request to exchange them into general ones.

[pallid plume]

i need normal to training so i havnt done anymore story mode till its fixed

[fringe current]

😂😂😂yes you are right duh

[ebon sinew]

Story missions for Lara are giving purple frags... Bug?

Nvm... Scrolled up...

[worthy tree]

Hello, I understand your concerns about this, but rest assured, once you understand the principle of the new system, you will be able to see the benefits (I guess, because I personally really like the AI system that gives quick answers to some questions)
As before (before the introduction of AI), we still have the standard bug report form (this form is for bug collection purpose only, non-manual service, we get a generic response and automatic ticket closure). But even if you received an automatic response, it doesn't mean that your issue will be left unresolved (and you have a ticket number with which you can come to the server for submit report).
We can also open a ticket about specific issues via AI. Just use most suitable questions/categories that will pop while submitting the ticket, and if your issue is not available in the AI knowledge base, you will be asked to contact the customer service team for further assistance (the usual additional menu)

[spiral falcon]

It’s not been able to answer a single thing I’ve asked so far, and I’ve not seen that offer it just keeps providing the same information 🙃

[worthy tree]

I see... AI is constantly learning and replenishing its base (at least this is usually the case). Maybe you need help with some question?

[normal vector]

Alert zone parameters are still bugged for some events. Been like this since first svs with facilities.
Its effecting several things including peace flare. But only halfway, not 100% 😂

[young aspen]

I'm sorry does anyone got the story mission as cleared even though you haven't reached lvl 60?

I was around level 45/60 got out to join alliance mine and when I went back to complete the exploring it said cleared

As much as I appreciate not having to continue doing the boring exploration, this means I don't get the frags for completing the last levels.

[viral wigeon]

Hello, if it didn’t let you finish all 60 then that would be a bug, have you created a report?

[nocturne bolt]

Soooo Nexus matching is Officially Bugged but there is no solution ie matching of those not matched? Cause that's what the announce sound like..... Usually they send completion chips for tasks but they send them to everyone

Will they send part completion for the season tasks? Because once those level 9 mines are held first, that's it for the season there no sharing. Oh well migo is pain in butt anyway

[weak sparrow]

Did anybody notice if we really get all floor rewards after finding key in tomb raider event ? 😂

[normal vector]

You dont.

I got lucky on floor 1 and got the key on the 3rd click.

[normal vector]

Maybe its just taking longer for your alliance to match, but mine found a match. And I got that "failed to register" mail.

[weak sparrow]

There is info that we should get them so they s. Up something

[normal vector]

Like usual 🤣

Their non specific text

Could easily be referring to this dumb thing.

I'm currently on floor 2. And it let me claim it when I reached the level 🤷
Its a lousy pay to play event.

[young aspen]

Yep i have opened this ticket 1550312

[normal vector]

Another collaboration that's started as not fun

[young aspen]

I did not received all the floor rewards

[young aspen]

Yep is this one

[viral wigeon]

I am going to dm you.

[weak sparrow]

that's how we end when devs are so lazy that they dgaf and don't open event in PTR cuz who cares if it works or not. The most important thing is to force us to spend more 🙂

@solid barn can you report this?

[brave bluff]

I know that's what it says but I don't think that's what it means as that's a lot of free rewards otherwise and they wouldn't do that.
I got the key on the 1st try so I got no rewards at all for the 1st floor 😅

[weak sparrow]

I didn't create rules - devs did it.

[novel bobcat]

The question is.. why do you still help them if they don't care about us

You pay them thousands of dollars every week in every event and work for them for free?

😂

[swift quarry]

Lara Croft tab disappear from the screen and can no longer be obtained. Why that happened. Any help will be well appreciated.

[alpine frigate]

It's happen when declare war 2 lvl 3 cities

Bug cannot take any villages

[full willow]

Same. It happened apparently when we had the max limit number of occupied cities.

I am lazy to report this bug. I left the report to you

[tawdry oxide]

This is sytem reply. Bug report is only gathering info. To reach out to a "real" person to talk to u shall not make bug report. Think typing in search bar event error or sth shud bring u to other report forms

[weary steeple]

villages in nexus lv 3 can't be taken if you occupy 5 buildings the ones with 4 buildings can take it

is this a bug or a feature

[karmic sundial]

Are you saying you are occupying currently 5 cities? There is a growing cap for city occupation.
#⭐︱game_information message

[scarlet sparrow]

@scarlet sparrow We have the same problem with the villages

[weary steeple]

Yes the cap is 5 today

Ingame

[karmic sundial]

So not a bug, the cap is gradually growing.

[weary steeple]

But if we have the city why we cant take villages??

Villages belong to the city

[karmic sundial]

Oh now I see, the issues are with the villages, let me check on that please!

[weary steeple]

Thanks🤗

[keen wing]

Does anyone know if they fixed the Secrets Beneath bug where we will receive the rest of the rewards if we find the key? I just cleared floor 3 and haven’t received anything….🙄😒

[trim mist]

Hi, I haven't seen any feedback on this yet, and I've also tried playing but didn't receive any rewards.

[keen wing]

It says here and I just unlocked lvl 3 floor and haven’t received any additional rewards :/

Ah I found the report but was located under feedback

#📋︱feedback-reporting message

[trim mist]

Indeed, what I meant was whether there has been any feedback from the game regarding whether the issue has been resolved.

[keen wing]

Ohhh sorry I misunderstood haha

Hopefully we’ll be able to redeem the previous rewards

[trim mist]

Kindly await a response from the game.

[trim mist]

No, maybe I was a bit unclear.

[keen wing]

No all good!! We will all be waiting

[trim mist]

Thank you. 🤗

[restive jewel]

Any known bug when locating Lara? My screen froze up, I had to close and restart game

[trim mist]

Hello. Please report a bug in the game.

[restive jewel]

Thank you

[misty dome]

Yes please - some people were able to clear all villages, some a few, and some NONE

[muted coral]

three days getting the same reward. Where is the probability of the decoys and the buffos?

When are they going to fix this error? When does the fishing event end?

[distant helm]

I found a feedback report regarding this you might want to upvote https://discordapp.com/channels/555639568053829632/1110345161323585606/1301155048096530535

[tidal stream]

Happened to me too put in a in game report they told me my fiber optic internet was at fault…

To slow and not stable enough I guess

[weak sparrow]

i'm good with this 😄 100k+ bios per day for free 😄 😄 😄

[muted coral]

They always give you the biocapsules, even before this bug I already took that many biocapsules a day.You literally just said you're fine with fewer rewards.

[pallid plume]

@tawdry oxide what do i type

[hoary radish]

did you need assist with anything?

[pallid plume]

i got normal lara frags instead of training frags trying to get the right ones did 2 reports 2nd report still pending and doing a repair right now

have 8 training frags and 3 of them i got from here

i have 23 normal lara frags so iv got 5 from the story mode and im on lvl 1-46

[hoary radish]

it has been reported here:#🐞︱bug-reporting-bot message
But, you shpuld report it in game- in the case that they are only compensating playres that have reported it

[pallid plume]

i did it in game twice

[hoary radish]

it is a bug- I don't believe that those are the right frags given- because you have to have located Lara to do those missions- therefore the locating frags are obsolete at such a progress.

[hoary radish]

okay- Unfortunately, that's all that can be done for now

[pallid plume]

i know

[hoary radish]

[pallid plume]

did repair and frags still the same 23 and 8

[hoary radish]

yeah, I don't think the repair option is going to have an effect on the items themselves, it actually is a bug- to which, Unfortunately, I haven't heard of any fix on it, as of yet.

[scenic ferry]

It’s happened to a lot of people, including myself! hopefully it’ll be fixed soon

[pallid plume]

some in my alliamce cam use both but it wouldnt let me and i didnt want to use the ones i have till its fixed

[hoary radish]

I hear that! It's utter nonsense, tbh.....

[scenic ferry]

This event has been one of the worst launches… and thats saying something 🤣

[pallid plume]

whole game is buggy

[hoary radish]

Yeah, it's good that you have ss's- I'd take a few of your progress in the event , as well- so that the proper amount is compensated...in fact , I should go and do that myself, lol

[hoary radish]

Lol- true, true- the Resident Evil collab didn't go too smoothly- but< not like this

[past epoch]

Yeah ridiculous never get anything right

Why the useless fragments

[hoary radish]

you should be able to trade some of the not needed frags for "universal" frags ( I forget what they are technically called) then you can finish upgrading the heroes that are connected to events that are done and over with....

[scenic ferry]

And of course the new nexus is broken too… can’t wait for 10 skin tokens and 100 bios

[hoary radish]

Legendary Hero Resonating fragment- is what they are called( for all the turtles , etc. form collab events)

[hoary radish]

that's optimistic. because you may get the 10 skin tickets and 100 each of Rss's!

[scenic ferry]

[hoary radish]

DANCE PARTY!!

ooops- I am going to move this dance extravaganza to another channel- as it does nnot pertain to sos bugs-Lol

[lavish blaze]

[hoary radish]

we are dancing in general....well 2 of us anyway...lol

[stray heath]

I have 9 useless Lara Frags

[weak coral]

Thanks for the info! Never noticed it before, so this helps a lot.👍

[pallid plume]

just 9 i have 23

[weak coral]

Could someone please post a screenshot of the promised content of that chest before buying it?

[gray breach]

Does anyone know if the RR bug has been resolved?

[agile mason]

No it’s still there

[weak coral]

Thanks, what's the content of the supply crate?

[weak coral]

Thank you very much! I didn't get the supply crate...

[pallid plume]

ops

another bug

[strong sonnet]

These are random rewards that u can get when u finish all the pass

[pallid plume]

says upon purchase

[weak coral]

Yeah. At least I can now add proof to my ticket, thanks to you 🙏

[strong sonnet]

It's the same in every event like this, are random rewards at the end

If u Buy the pass

[weak coral]

As bill said, it says on purchase. If it's not given on purchase, it's a scam.

[pallid plume]

did you atleast get the other 2 rewards ??

and the word perks is plural not singluar lol

[strong sonnet]

I'm telling u is the same in every event like this, these are random rewards at the end of the pass. Seriously u think they will give u all those rewards for sure for 5$??

[pallid plume]

if i had the cash i would buy it just to see lol

[weak coral]

No, I seriously think they'll give me a supply crate on purchase with the chance on one of those items.

[strong sonnet]

U can see a crate at the end of the pass, every time u fill that crate u can claim one of those random rewards

If u are lucky u can get a good reward

[gray breach]

Thank you, guess no updates on when they will fix it and if it just effects legion 1 or is legion 2 effected too?

[thorny sky]

the supply crate is the crate once you finish level 60 so you can still get rewards dude, like seriously, nit picking again...

[weak coral]

Yes I can see that, but it's not as advertised. The crate at the end doesn't even have the same name.
It's the same type of scam like with restricting usage of auto mode in desert survival, without telling before buying it.

[thorny sky]

my goodness dont you have anything better to do?

[agile mason]

I usually play in legion 1 it’s not fixed there but i guess there is same issue in legion 2 as well

[weak coral]

Don't you have anything better to do than giving me your special love? Blocking is always an option you know. Use it if my stuff is intruding your happy place.

[thorny sky]

ill leave this here so maybe itll sink into that head of yours.

[gray breach]

Thank you

[weak coral]

Thank you. Finally something productive from you. Cheers to that. 🍻

While you're at it, can you find such info on Desert Survival Perk Pass as well?

[autumn root]

Does anyone's lara just run left and not stay still? (on a pc)

[grand bloom]

Hello. Do you press nothing? Does the character run by himself? Did I get that right?

[autumn root]

yeah it just keeps running left... i have to hold the mouse button to make it run the other way.. if i let go it just runs left again ( its the official pc version )

[grand bloom]

The problem can't be with your mouse? Is it only happening to Lara?

[agile mason]

You are welcome

[grand bloom]

It could also be a keyboard problem

[autumn root]

its not the mouse it only happens with lara in the tomb explorer

[grand bloom]

That sounds weird. I'll try to see if anyone else has experienced similar problems and let you know

[autumn root]

Thank you... i tried unplugging the mouse and using keys but the same thing happens, i'll also try no keyboard and a different mouse

[grand bloom]

Let me know the results!😊

[autumn root]

I will do

[hollow swallow]

Just 23 I have 42 🫣🫣😂😂

[weary steeple]

Is anything known about this yet?

[karmic sundial]

Sadly it is a bug.

Please upvote as it has been reported
#🐞︱bug-reporting-bot message

[kind lagoon]

That's why I never do these explorers , I still have a few in turtles to complete

[hollow swallow]

I know they have corrected the issue with giving out the incorrect frags for the story mode but mod have they said anything about compensating us with correct frags ?

[karmic sundial]

Hey Bad Dolphin Princess!

Contact customer service in game and ask for a conversion!

[hollow swallow]

I hate explorers lol I try to get them out of way as soon as possible so if I’m watching something I put it on auto and don’t look lol

[alpine wolf]

Fishing Challenge - Broken again or set to spend money. The second day passes with only shells and bios falling out. No bait, no fishing rods, etc.

[hollow swallow]

I’ve sent a ticket already

[weak coral]

Are they still available and giving rewards (turtle frags) even after the event has ended?

[kind lagoon]

Patience is key to success in sos, the faster you go, the bugs will hit you more faster

[hollow swallow]

I will never have patience 😅😅

[kind lagoon]

These challenges are always on

[agile mason]

I caught two orange lvl fish with 17 attempts

[weak coral]

Thanks, good to know

[agile mason]

You can write feedback about it here https://discord.com/channels/555639568053829632/1110345161323585606 fishing challenge is good event but rewards can be better

[pallid plume]

i sent an email and scrernshots to them [e-mail]

[hollow swallow]

I was actually hoping she would be a normal resonate hero as I have lots of standard hero resonate frags , over 500 🫤

[karmic sundial]

omggggg

[hollow swallow]

Yeah I sent in a ticket with screen shots too but I thought they might do something for everyone who had issue without tickets as there’s a lot

[karmic sundial]

Donate to me please

[pallid plume]

only 1 ticket i sent 2 lol

[kind lagoon]

She is normal hero.
But it can be transformed into special ops.
So she can be used on both.
Small spenders can use her at normal upgrade, while whales can upgrade her to lvl 7 and there she goes to Special ops.

[alpine wolf]

Finding the key in Tomb Rider Secrets Beneath automatically takes you to the next floor without collecting all the floor rewards. Based on the information in the manual, players should earn all rewards for the floor and then be moved to the next floor.

[hollow swallow]

It doesn’t allow you to use normal resonate frags though I tried

[pallid plume]

[e-mail] email them and send ya screen shots too wont hurt to try

[quasi widget]

That has been reported here, please upvote #🐞︱bug-reporting-bot message

[kind lagoon]

Ah, no not like that, she still uses the special ops fragments. But her upgrade cost of fragments (quantity) is same as other resonating heroes

[hollow swallow]

Look I tried it just takes you to the thing with keys

[kind lagoon]

I understand. Might be I future, they let us enable to use the special ops general fragments, cuz now it's Lara's event, and it will be only like that

[autumn root]

Ive tried everything... it still just runs left without me doing anything

[kind lagoon]

For now*

[hollow swallow]

Opssss it didn’t post right picture this is the one I meant to send

[grand bloom]

I'll try to find out more about this problem

Thanks for the info

[shadow vessel]

Its 3rd day only bios

[quasi widget]

There is a bug report about this, please upvote here: #🐞︱bug-reporting-bot message

[scenic ferry]

I reported Lara frags this morning, all I got was an automated response and they completed the ticket when I reported in bug report… did I report in the wrong place?

[alpine wolf]

oni nigdy nie odpowiadają, nigdy nie rozpatrują wniosków które wysyłasz w grze

[agile musk]

You are never allowed to use those during the event. Have to wait until after it ends to use generic ones. Same was for RE and TMNT

They wouldn't change it just cuz spec ops. Lose money that way

[buoyant anvil]

Hello

is this official forum for SOS

Hello

[wind kite]

Hi _Hope. This is the official state of survival discord ☺️

[buoyant anvil]

Hi aspen

i can't remember if I talked to you morning

1332 this account mess up, everything shows coming soom

tombraider event showed with coming soon but after repairs it's not showing

tried help and support message reply coming soon

[wind kite]

What repairs did you try? Is your game bound where you can uninstall and reinstall?

[normal vector]

@strong sonnet @weak coral @thorny sky
Just since yall kept mentioning and arguing over that level 60 crate thing.
Here's the thing.
Originally that "beyond level 60 crate" you didn't have to buy passes for. It just gave it to you.
The last few events said you had to buy it to unlock it to get rewards, but that's not true, hence why there's always been a red dot on that "event section" when you claimed everything.
Devs put a pay wall in front of it, to get the rewards while the event is still ongoing. But you get the rewards after the event ends.
Odds are, it hasn't been changed, which is a good thing.
I mean, unless they remove that scammy pay wall completely like it originally was.

[buoyant anvil]

tried repair, then uninstalled, reinstalled

repairs from game loading time

[wind kite]

You can try to email CS at [e-mail] about the issue since it sounds like you tried troubleshooting and nothing is working.

[buoyant anvil]

ok

[normal vector]

You remember when MK2 was released, if you did not have mk1 intel finished, it disappeared.
Well, funny how Mk0 don't disappear when MK3 was released.
Also.
Something nobody else probably knows.
If you have an account that has yet to log in to the game (or unlocked) the behemoths in a state with MK2 released,
Did you know, you will initially have mk1 intel.
Its not until you reload the game will your mk1 intel disappear and MK2 replace it.
So, if you don't ever lose connection or log out, you could complete all 150 levels of mk1 intel. Then reload the game, and start with level 1 MK2 intel 😂
Strange how sos is.
Such a big Puck up the rear end on that.

bring back mk1 intel progress for players

[boreal cradle]

Hello, this looks more like a feedback than a bug report, why not submit one and other players can upvote on it, always happy to assist you in drafting one

[normal vector]

That's your perspective.

[lavish blaze]

Great now Mk0 Intel will disappear

[normal vector]

I mean, Mk0 in an 1800 day old state is less useful than the research lab at level 16 🙄

It's great if you get it day 1 of an account. But getting it at what, 1600 days? Lol.
See, MK3 however, that's actually useful for old states.

[normal vector]

Could be worse.
I could be like those people who kept asking for pets 🤣
Look where that got us 🤣

Mk0 stops at 100 anyhow 🤷, this literally the 5th account I doing it on 🤣 almost done with it. 😋

[normal vector]

Maybe you see this as a bug.
Where's the speedups it says will be refunded 🤷

[boreal cradle]

Sorry i saw the pop up message, well it could be a small glitch, although it did heal so did you receive everything back after a restart

If its missing items it is mostly a system glitch

[warped laurel]

Hello,well there is a bug but I don't know how to report since it needs screenshot.golden egg doesn't appear to me when people post it in alliance chat.It is not only me experience this problem, few people experience same problem..
Thanks for many bugs....

[boreal cradle]

Hello, you could take the chat screenshot, showing the chat of those who have claimed, referencing to you sending the report on not seeing the message they will understand. Have you tried to repair your system see if the is change