#community-support
1 messages · Page 418 of 1
Which is a temporary guest profile automatically generated when purchasing the game on Steam
If he doesn’t create a BSG account he can’t play
Actually read the steps and do them, it takes two minutes
Ok then explain this. When he puts in his email to create an account, it says the account already exists.
Because that is his Steam email
It was used to generate the temporary profile
Please, I’ll ask you one more time, follow the steps I’ve provided
Doing anything else is not going to work
All you have to do, is what I’ve told you
It takes literally two minutes to complete
Please follow these steps to retain your player data:
Log in using the "login with Steam" button and complete the form you are prompted with => he will not do this as he already has an account. He does not have a second email adress.
Unlink the Steam account from the temporary guest profile in the account settings and then log out ==> on the actual tarkov citizen account, there is nothing to unlink to begin with, when he clicks link it says its linked on an existing account..
Log in with the BSG account you just created (the email and password, not the Steam button) ==> again, he does not want to create an account when he already has one, the email adress that he originally put in WHEN he created the BSG account on the WEBSITE. It is the only email he has, steam or not. and when he logs in to that one, it says citizen. Again, its not an account you log in to "connect with steam" its an account he has an email and password for.
Link the Steam account in the account settings => why would he need to do this when he ALREADY has an account. He cannot create a new account because it says that the adress is already taken.
It is important that the game and launcher remain closed during this process
In my case literally had to make an entire new bsg account
this is what it all points to me to do
If he doesn’t follow the steps he won’t be playing
and again why the f would anyone need to do that, and what even guarantees that it wont happen again
yeah yeah, you posted the steps thanks for that
wont be a big loss for him anyway
I’ve explained to you in detail why it is necessary and you have not listened
Now please move on, if you’re not going to follow the steps no one can help
man you just pointed me to the instructions. and i explained why they dont work for him, believe it or not. now i got some more info from tinky, in which case a new account had to be created.
if someone else pitches in cool, thanks for doing what you can
It literally says in the pinned message that you must create a new account with an email that is not in use
And I even explained that to you myself
You are just ignoring me
And it’s quite irritating
and what happens with the old one then?
I have already explained that the account it is linked to right now is a temporary guest profile automatically generated by Steam at the moment of purchase
He needs to create a BSG account using the form and then link his Steam to it
I have explained everything to you repeatedly now
Step 1: complete the form and create a new BSG account
Step 2: Unlink Steam account in the settings after using the login with Steam button and then log out
Step 3: Log in to the new BSG account that was created and then link your Steam to it
That’s it, that’s the whole process
Is that why it says tarkov citizen then numbers?
Yes
bro....listen...please...and stop pretending you do not see what i typed. if you still insist like that then just please move on and we agree to disagree. He has only one email he ever uses, ONLY one. And when he first installed tarkov, he went to the website, clicked create account, went through all the procedure and created it. Not "login with steam". By doing this he loses access to that account, because he has to create a new one, again. And that seems to be the case here sadly.
Can you unlink then link to a existing account that has had nothing linked to it yet
He CANT create a new one because he would need to create a new email.
Then he won’t be playing the game anymore
"shrugs", he will refund it.
If he doesn’t want to take 2 seconds to create a new gmail account he won’t be playing anymore
he has like 30 min playtime anyway.
Okay, then he should do that
Now can you move along please
ok, thanks and bye then 🙂
Because the issue that we had was we had to make a new account on bsg to get past the form, so do we then use the account we made for the form or can we unlink from the temp account and then link to the account he made a few months ago
i dont think they even know why they made it that way, the launch was a big of a mess
If you do that the Steam data will be lost and you’ll be starting from the beginning, the account activation form migrates your Steam data to a new user account
Oh okay, cause atm he’s on what I assume is the temp account the tarkov citizen one
Yes it wont let you go unless you create a new one, basically making the previous login invalid. sucks. and whats to guarantee at some point in the future it wont happen again. And they already have that account still stored, you get no confirmation that it is deleted. why cant they delete the account via a ticket and setup the same email on the new one
since they had to complicate it like that
You don’t have a previous login
The temporary account has no credentials
You can’t login to it with an email and password
They are requiring users to create an actual BSG account so that their account data can be properly saved permanently
Instead of having users on temporary Steam guest accounts
And then complaining months later when their account gets wiped after they link to a BSG account because they wanted to buy expansions
I cant pretend there was no previous login when i saw him made it with my very own eyes. We have an email adress and a specific password. But listen, since we obviously disagree and this is going nowhere lets just move on. You do your thing i will do mine, and dig for more info if needed. Because frankly i do not trust this procedure.
You’re wrong, he has not completed the form, and when purchasing the game on Steam no password is required until the form is completed
and i say you are wrong and there is that, lets just move on please 🙂
If he doesn’t actually create a new BSG user account he cannot play Escape From Tarkov
I’ve told you to move on repeatedly and you’re continuing
bro you are replying to me i replied to tinkywinky
im free to discuss with others am i not?
Because for example if you take my situation, I have owned the game since 2020, I purchased the game on Steam when it launched, I linked my Steam to my BSG profile so all the Steam data was overwritten, that’s how I have access to my Unheard edition, my 5000 hours played, my characters, my stash, my achievements, all my progress was transferred which is the intended process
But if you take that from the other side, a user purchased the game on Steam first and they played for a couple of weeks, if they linked their Steam to a BSG account, it overwrote all of their Steam data as intended to transfer all progress
This new account activation form migrates Steam data to a brand new BSG account, allowing users to properly link their Steam to an account without deleting their progress
If an account is already linked correctly, no activation form is given or necessary, this form is only served to users that have not created a BSG user account and linked their Steam to it
🙂
hello. i am trying to play the game. i am not getting the 2fa email when i try to log into my account. i have seached online and tried incognito mode/adding the service emails to my account's contacts. i am using gmail. i have tried ~20 times now over 8 hours.
does anyone have info on how to get logged in so i can switch to an authenticator.
We cannot help you more than this
lmfao get rekt. gg. thanx. get some fucking us-based smtp servers that scammers don't use
Okay right so he did the activation form and he used a new email and password because it wouldn’t let us use an existing account which makes sense now, so using a new email made a whole new account and moved the steam account from the temp profile to this new profile
Yeah he only just got it so I didn’t realise that this process wasn’t a thing a month ago
guys every time i exctract or die the game keep asking me to reconnect to the game and after a while it gets me back to the main menu as if i never played the game and all my initial loot is back
some one can help me? i'm allready email tarkov support, this allready 3 half day no answer
@noble loom
@cedar sand
oh...
here is not community support
Community support means a place to seek help for common issues from the community
There are no support staff here
Only other players
what happened to his old email. are you able to change it and attach it to your "actual active" account now?
idk he never had an active account he just had an account made for some reason but hes just using the new email he put in
ok
so confiscated by BSG 😛
does use 'cloudflare warp' legal? Since I can't launch the game because of internet issues (It didn't happen before)
I just hope the next update would fix it
WARP is fine, but you do run the risk of your account being blocked due to suspicious network activity, so it's up to you, it's not a ban, but you'd need to contact support to remove it
The website is the only way to do this
Hello, anyone had a problem with this? or knows how to fix it? Blocked loading of file: "C:\Windows\System32\opengl32.dll".
Run the game and launcher as administrator and disable antivirus or allow a firewall exception for both
didnt change anything for me I tried all this and updated drivers, validated files, did sfc scan
file is blocked. updating drivers etc wont help. disable antivirus and add into firewall exception as mod mentioned.
What av are you using out of curiosity @uncut carbon
mcafee
Ah hell naw
yeah sadly I have the exception there, nothing changed, is it something new with av today or? yday it was all good
Uninstall that malware immediately 
did you add correctly?
is it me or servers are laggy? bc joined into customs and my ping went to 2k instantly while on labs its stable why is that or my wifi garbage
anyone else missing water on some maps?
yeah that happens on shoreline a lot and lighthouse
anyone ready for terminal and need another person? If so dm me I have cards crafted.
hey can i get some help with a crash my friend is having?
Hello, someone can suggest me something build gear assault for tarkov arena? (sorry for bad english)
my friend is getting a faliure report that says "value cannot be Null" or something like that, he says it dosent specify what value it is, but it happens upon trying to load into a raid, when tarkov starts up again he can reconnect no probs but it takes extra time and its annoying, does anyone know what this is and how to solve it?
Others having issues with Ref quests that go across maingame and arena don't sync up?
I've had to pay 1mil twice and now the progress just disappeared on arena. So I have to pay 1 mil again even tho it still shows my progress in maingame
hey does anyone know what this is
Was killing guys here with a benelli for Claustrophobia task and it wasn't counting towards the task completion
idk if this is where we can report bugs or not
are discord servers bugged?
yes they were, they are coming back online
i need help ive checked files ive also cleared cache and unistalled and reinstalled it what do i do now
I had the same issue, you can go on the escape from tarkov website and hit support, and then hit launcher problems or whatever and its the first one
I personally could not fix mine, and I just refunded the game
i dont want to do that i have about 2200 hours and i really dont want to quit now
so this is just random? like you've played recently?
2 days ago
ive been playing since 2024
weird im not sure why that happens all of a sudden
yea hopefully i can fix it by tonight
Guys did I mess up on completing the debtor ending ):
yes, good luck doing savior
could use some help fixing arena . it wont launch at all only giving an error code but then after a few tries itll open but never makes it past the inital loading screen
I already finished savior smh
thank you for giving me the news I was just trying to see if I really really messed up
pretty sure you can back out of helping him whenever even if you gave more than 2 evidence
oooo how would I do thatt I dont wanna do the same ending smh
go talk to him on the laptop and say I cant help you anymore
there should be some option like that
Alright I will go check it rn
its not giving me the option to talk to him about that stuff it just gave me the option to ask why is he so interested in the terra group and the other option was i have to go
hopefully it just takes time
maybe it pops up right after you turn in evidence, try that
bc I think I said that I would work with him twice
and clicked yes both times
I thought I just misclicked it the first time smh
anyone in here have a signal jammer they can drop on the flea for me? im newer to the game and need help
anyone know why these are the only 2 quests I have available? Where is "Against the Conscience - Part 1"?
is it time gated? I completed created a distraction part 1 already
have you completed 'hold the lead' quest yet
yes
1.0 rdy
ive already restarted my game and it hasnt shown up
oh im stupid
against the conscience is through fence not ref
Hi, I’m a new Escape from Tarkov player. I have a problem where, when trying to play in scav mode with a friend, the game crashes during loading. This happens both to me and to my friend who is not the lobby leader. Is there any way to fix this, or is it the game’s fault?
is the game on an SSD or HDD?
mods
I do think SSD is necessary for Tarkov
HDD would struggle with load times it's gonna be a pain
@cedar sand @grizzled lynx
How much ram do you have?
16GB
Have you configured paging file?
naah, i have 5 hours in tarkov… im new player in this game
will this fix it ?
No guarantees but loading crash usually means RAM overload which needs paging file / extra ram
okay, thanks for the help hope it works, stay safe brother

Yeah and my ssd on laptop is not enough 3000mb/s, loading times around 15minutes
Could be because of smth else not sure
HELLO! I need some help with post Fx pls, there's like a million videos available online but all of them use Nvidia post Fx or monitor settings tweaking, I unfortunately am unable to change cuz I play on a laptop with its own screen and now that they removed vibrance from post fx my game looks so bad and I dont even see enemies. pls help
Nvidia control panel bro
You should be able to choose which monitor to change
people should really use nvidia control more often
I guess it didn't work out because I left early. Do I have to repeat my assignment?
You probably had a run through, you need to survive and extract
You don't need to repeat it though, just extracting would count as long as you don't die
I solved it thank you
Anybody else having major issues when scaving with friends? If we queue and he starts I get error messages and have to reconnect. Also transits on scav crashed him as the party leader.
hi can you buy only pve from steam, i have the game (standart edition) on bsg but i just want to play pve without buying unheard edition. is it possible or do i need to buy another standart edition from steam?
error message is...?
what gives? i have previously played on this account for months and now I boot up and it won't work for me to activate my account, because they don't support fucking protonmail
You should use a new gmail address
You can buy PVE mode on both Steam and the official website, but if you don't own the game on Steam you need to buy it on the website
can i use a completely new protonmail account as well? or does it have to be just gmail?
Protonmail cannot be used to create a new account as you see in the error message you're given
okay thanks
Also you should read this #community-support message
yeah i was just reading it and it's fixed now
hello, I seem to be having issues with the email verification code not being sent to my email account when trying to log in from the launcher, is there a know fix for this bug or is it still being patched? thank you
what email are you using?
standard hotmail account, not had this issue before
@true talon see mod's message
hmm, i dont seem to have any issues with my actual account online I can access and make changes fine its just on the launcher not send a verification email
read a few lines above.
okey, I will try to swap my account over to Gmail, thank you for the assistance ill write here again if it works
any supporter here?
i bought PVE DLC on steam but i cant log in into BSG through steam, do i have to make new bsg acc or link it?
Hey guys I linked my steam acc to the bsg acc but the game gave me a brand new acc so all my progress is lost. Wrote to support about it 1 week yet no reply. Btw I did that login thru steam etc. thing that was suggested by the BSG support and it didnt solve anything all it does is giving me that damn wiped acc. Anyone got a fix for this or encountered such a thing before? Or maybe another way of contacting support?
as far as i know this is what you have to do, #community-support message
I did exactly that since that was what the BSG support asked me to do but no luck just keeps creating random logins and that leads to me getting a wiped account again :/ totally clueless since I was just about to complete the game and stupidly enough the game didnt insist that I must link my account after 3 months of playing
its because you were supposed to have a linked bsg account from the start, as the steam version creates a temporary account that is supposed to be overwritten by the bsg account
yea but I didnt know that and the launcher didnt create any problems just logged straight into the game whenever I pressed the launch button on steam without any issues warnings etc. but after 3 months, all of a sudden it just didnt let me continue playing without linking so I linked and off my account went to the abyss..
yeah its because they forced everyone to link if they hadn't already. The intended way
I have heard a couple of people have their accounts restored
so just wait for support
hmm that sounds promising but its been a week already tho.. any other way to contact them maybe? Somebody from the support must be on this discord I'm assuming?
ok well thanks for the reply anyways have a good one
Please read the guide in the pinned message
You have not completed steps 2, 3 and 4
After completing the account activation form, you must then log in with Steam, unlink your account from Steam in the account settings, and then you may log in to the account created with the form and link your Steam account
All of your Steam progress is migrated to the new user account that you created with the form
Support will just tell you to follow the steps that I provided
As that is the process for activating your account and transferring Steam progress
I tried exactly those steps it just created a random account and now I am hard stuck cuz I unlinked the account and I'm trying to login with steam and the activation form is telling me that this account is already linked but it is unlinked on every email I have I just dont understand what is going wrong
You are confused about something then and have not followed the steps correctly
When you are given the account activation form, you must enter a new email and password to create a new BSG user account, you cannot use an email that is already in use and you cannot use your Steam email, as that was used to generate the temporary guest profile when you purchased the game
Once you have completed that form and created the account, you must unlink your Steam from the profile settings and then you may log in to the new user account created by the form and link your Steam account
It doesn't just create a "random account", you type in an email and a password yourself to create a new account, if you're talking about the "TarkovCitizen" account, this is has been linked to your Steam from the instant you purchased the game, it is a temporary guest profile that needs to be unlinked from your Steam, you can do this by following the instructions properly
Please follow these steps to retain your player data:
- Log in using the "login with Steam" button and complete the form you are prompted with (You must use a new email, not your Steam email address)
- Unlink the Steam account from the temporary guest profile in the account settings and then log out
- Log in with the BSG account you just created with the form (the email and password, not the Steam button)
- Link the Steam account in the account settings and you may now play the game again with your Steam data transferred to the new BSG user account
what I'm talking about when I say a random acc is Tarkovcitizen_xyz the original tarkovcitizen was something else and the new one that I have right now is something else entirely and I just dont understand how did this even happen and I'm thinking that this is the cause of the issue I'm having somehow it gave me a new random guest profile as you called it
It happened because you have not completed every step in the guide
You need to click the login with Steam button, and then unlink your Steam in the account settings
Then you login to the account your created with the account activation form and link your Steam in the account settings
I'm creating the 3rd gmail account right now 🙂 brb
exactly the same result only with a different TarkovCitizen_xyz login
Hey so my arena wants me to do to great heights 3 again how do I fix it
yo thanks brother, it worked game is fixed for me and my buddy, no more crashes ❤️
Is there a way I can make a support ticket in here or anyone that can assist me?
no you make a support ticket through your BSG account on their website, however if you can’t access your account and login then you need to email BSG support directly
unless it’s a discord specific issue then that’s #discord-mod-mail
if you have an issue you can talk about it here and possibly have someone help you, many common issues are resolved here
is there an estimated time on how long responses could take? i sent one 6 days ago via email now ;-;
it can be 2-3 weeks at times. you just need to be patient. once a ticket is submitted you’re put in a que, if you message again you will be moved to the back of the que.
is there a weird bug happening with playing scav and unable to load into raid also the game just crashes? but playing pmc is fine?
i’ve heard of this before, but I’m not aware of anything new about it. Do the common troubleshooting, restart game, clear cache, check integrity.
i’m not sure if things like your ram or MIP streaming matter considering you’re not having the issue while PMC
alright, thank you!
thank you.. will do those
where do u make a ticket
??br
I have extreme loading times in the main menue every evening(around now). Is this normal due to high player count? Raid loads in 2 minutes, but after the raid i have around 15 minutes loading time until i am back in my stash and my traders aren't loading. Changing server won't do anything, clearing cache also, my mate is having the same problem at the same time
what is the ban code ? like when you try to log in
I can't recive mail verification, changed my PC about 3 months ago and wanted to play the game but i can't play it.
Just sent an email to support regarding two factor authentication, which is not arriving, how long till I get a response?
Did all the steps on the message above, completely useless
ah that's lovely
can't play the game for 2-3 weeks because of an error you guys caused, on a setting I didn't enable
lovely design
but it is a free game so understandable issues, not like I payed for this or anything
mine is 2 months old
Glad to hear that man
@jaunty ridge No matter what I do, I will not receive an email with a verification code to login on a new game install, so damn annoying
Yes, check a few messages above, just wait their very quick support for 2-3 weeks and maybe they can solve it
Awesome, so cool
Hyper glad we cant get down a technology that has been in use for 20+ years (email push notifications)
Hello, can someone help me?
My game keeps crashing at 80% during "Creating Loot Pools" (or "Creating Pool"). It completely closes.
Here are my PC specs:
RTX 2060
16 GB RAM
Intel i5-8500 @ 3.00 GHz
Need at least 32gb of ram buddy
Prob not causing your crashes
(might be), but you need it none the less
Paging file
I only have 16 GB of RAM at the moment, so I’m trying temporary fixes.
16 gb is okay, you just gotta have paging file
.....its ok if you love subpar gaming experiences... and only play factory
How do I set up the paging file correctly?
Oh thanks
@jaunty ridge Wont recieve the email verification code either through the launcher or via the website.....simply can't access a game I have owned for 10+ years and spent hundreds of dollars on...been trying to get the code for over an hour now
I'm trying to download the game for the first time in ages, but I'm not receiving any emails when I log in. What can I do?
this is my solution for now
Really nice support
Not your fault, this is the most basic feature in a live service game, and it isn't working properly for weeks as i can see in the chat history
Small indie companies, I suppose
the reset password emails dont even send.....
What a joke
Is there any official acknowledgement of this issue with the email verifications?
EFT is not known for assuming their errors
EFT isnt a developer. BSG is.
verification email would be peak rn
Wouldnt it? So we could maybe play the game we paid for...that would be sick
Would be hella sick
I remember my first email push notification
like it was yesterday
are we so deadass rn
BRO IT ATE MY FUCKING CARD
LAST FUCKING ATTEMPT I GET RATTED WHILE SWPING IT AND NOW I MAKE IT THERE AND THE FUCKING GAME BREAKS AND TAKES MY CARD I GOT ROBBED
how do i fix the issue where im not getting 2fa code in email? trying to play for the first time in 4 years and see this is a common issue
you cant
BSG is literally in the stone age and has not implemented any other alternative form of 2FA verification....so your are SOL
HOLY FUCK I GOT KILLED BY A PLAYER WHEN I SOLO QUEUE IN
hey guys, just got tarkov and ive been trying to either login or signup to play but no matter what Im not getting any emails even though I have the right emails and stuff
yo same lol
Yow i just finished raid and 2.5 mil rubles just disapeared from my bank that was basically all the money i had. Did i do something or can i fix that somehow?
email them
perfect thank you
please follow the instructions here first both of you, if they don't work email and let them know the steps you have taken.
okay
thank you
where did it disappear from? and when
I had money in wallet in my stash. and they vanished
after finishing factory raid as pmc
thank you I got the email 
uhh, id start by resetting your game. if its still gone immediately change your BSG password, and its associated email account. like right NOW.
hurray!!
I change it just today to new one. But i can do it again. Also resetting game didng work
it was first thing i tried
do you know what could cause it because I was checking other websites and online forums and I dont think i am the only one but the issue is roughly 2 years old from what i see
idk that is bizarre, im sorry this has happened to you. make sure your account is safe, that's priority one.
thanks regardless - Just incase i am not gonna use wallets from now on
Emails for 2FA finally arrived 2 hours later
anyone know how to fix error 3032 when trying to buy pve mode
Contact Xsolla support
Use a different payment method
what is going on with these lag storms on scav raids
mf 60% packet loss and 300 ping only on scav raids
Guys im trying to bhy tarkov pve but it isnt letting me buy and shows some error
looks like servers down, I have had it happen multiple times over the years that glukar insta's me from across the map then servers go down. lol
so is that why im getting 1000 backend error ?
Exception occured: 1000, BackendServerSideException: 1000 - wrong encryption params
Game is down for update
My hotmail account worked in the end just took a few more attempts, I did try to change to Gmail but it wanted to take a day
Incase anyone else is having the same issue
guys why isnt my game launchign
update
as of one minute ago the update could have been done but said it could require a further 2 hours so could be another 2 hrs
oh? extension? where did they mention that?
in the original announcment, said 4-6 hrs, 4 hour mark was 12 mins ago so could be another 2 hrs is what i meant
right.
game says this whenever i try to launch it, game is already updated and even tried in the normal bsg launcher and it wont launch, any fix?
or are servers still down?
Wait
game is not up yet
Hello, same issue here
sorry, i need to ask something so i'm hearing i can ask someone to freeze my account at the mean time when i'm doing account recovery, can i do that or no?
we are working on resolving this issue
so i wait i don’t touch any files or anything?
Yes so far the only thing I can temporarily suggest is wait for a fix
got it, thank you
Mechanic wants to speak with me so I can hand over the 40 bitcoins but when I go in these are the only options I have
anyone else not getting the new clothing
the issue has been resolved to all players
thx much
is there an event making the boss spawns 100% and overly agressive like wtf ive been hunted by them the last 10 raids
i completed khovod last year to get the very specific clothing as a reward for doing the quest , why did you guys add it to the store for purchase this year.
everyone get this issue dev Pls fix this All of my friend and me cant even go to menu screen
money
I’m the last person to trash on tarkov , I love the game. But that decision honestly hurt a bit. Took me about 60 raids to get the achievement. Honesty was the hardest thing I’ve done on tarkov to date. Just feels like a punch in the gut
No devs here, only players like u
Sometimes community manager shows up
ai might be bugged so be careful, the scav on the dock was doing 360's while shooting up into the air while the other one watched him lol
is Getting Acquainted bugged on PvE? I've reflashed the transmitter and can visit LK but the quest step doesn't advance so I can't turn in the flash drive and complete it
I have an EOD account, but I don't have the new apparel for EOD players available on my profile. Has someone encountered this issue?
Swap between PVE and PVP and it will appear in your overall clothing options
Can I get some help getting a friend unbanned from this discord?
No, we have a separate appeals server in the #rules
he said he filled out an appeal thing and it got rejected? or maybe no one responded to the appeal
If it was denied he will never be unbanned
I’ve tried everything—reinstalling the game, clearing logs, restarting my computer, and verifying the game files—but I’m still stuck on the login screen and can’t get into the game. What could be causing this issue? Please help.
Oh wait I sent him the link bc he didn’t have access to rules bc he was banned lol. He’s doing it rn my bad
He just finished the ticket it’s 8143
If anyone has even the slightest idea about this topic, I would be very happy if they could share it with me.
Your friend will not be unbanned, but they need to wait for a response in their ticket
well, all players except me ? :x
Wait wdym he won’t be unbanned?
It’s his first time filling out the form
Rule 4 states that if a user is banned in game then they will be banned from the Discord server, the ban is correct
Any one got this error when trying to download ETS?
There is no active ETS currently
but there was, when Nikita shared on twitter animation stuff
No he said there will be
oh, ok
i need to ask something so i'm hearing i can ask someone to freeze my account at the mean time when i'm doing account recovery, can i do that or no?
Oh I see. Originally my friend got hacked and they banned his account and he was trying to get help for that initially in here and that’s why he got banned bc they asked for proof that he was banned. So he sent the ss and got banned instantly but he wasn’t the one hacking.
Yes because if you are banned in game you are to be banned in Discord, it’s one of our rules
No one said he is hacking
If the account is unbanned, then the ban will be removed here too
Okay I see thanks for the help
Hi everyone, can someone help me? I want to start a match in Tarkov, but when it's at 100% on 'Creating Pool', it stops and says 'Server Connection Error'. I have set my paging file to 64 GB, my RAM is 16 GB by default.
Can you show your page file settings?
Should I send a picture of it here?
Yes that’s what this channel is for
Okay, 1 minute.
You need to select your C: drive and then “No paging file”
Oh thats it?
Yes, your system managed page file is essentially making your D: drive page file useless
Thank you for helping me
i just prestiged now my tour quest is bugged any way to fix it?????
Bugged how?
We need more information
could you tell me if it's resolved now
nope, same error
@ornate eagle is there any way to fix that i dont want to hard reset i dont want to loose the 40 btc and my skills
Second time I spawned 34 sec late on the lighthouse beach.This is a huge problem and totally ruins your raid. Screenshot of the first second after black screen
I have the same problem... I am new account
Late spawns are caused by playing on a slow HDD instead of an SSD, and by a low spec system
@cedar sand what you think i should do i raised a ticket already but so fustrating
Please wait for a response in your ticket
what causes this effect, i got disconnected and reconnected and came back with this
Dude, the game is on a SABRENT M.2 NVMe SSD. This wasn't an issue before the patch
It means you were sprinting on the spot while disconnected
oh. thats cool 😔
is there a fix for Getting Acquainted not completing the reflash transmitter step? the DSP works and I can get to LK
There are some bugs i have noticed already on this patch
I dont know how they didnt test these things properly
you cant even prestige now without having to hard reset by the looks of it so you loose everythingh
probably an easy fix a well
after the update game is stuttering hard every 25-ish seconds
Can I get your IGN in dms please
can i use usec clothes as bear now?
hellooo,
i want to push ref questline for theta container.
next quest should be Against the Conscience Part1. i have done all previous quests (says wiki) but dont get any new one.
Still waiting for Against the Conscience. Did restart, started arena, did another raid... still nothing 🙁
Press escape on it I think
Check fence
Does BSG noticed about the Tour Bug???
oh my god. u saved my day... i was just looking on ref lol
Haha yeah it gets others confused too
Like suddenly its on Fence
What bug
neither 3 visits or survived and extract didn't complete the mission objectives ... am i only one?
just after this patch, I can't make any progress in tour questline
no im on the same issue
oh thx
I reported to BSG, but they required the "video"
aplle is looking at it now i believe
anyone elses game giga stuttering every few seconds ?
hope so. I dont know what video should I give to BSG, I just take a screenshot, but my ticket is closed
what am I doing wrong? I can't figure out how to transfer roubles and GP coins from Arena to Tarkov
Trader -> Ref -> Services
i tried that but nothing happens when I move items
maybe reboot the game would works
done that
another question. i need to handover gzhel. the full one was no problem and i have one which is damaged. but i cannot turn into? can u tell me why i cannot turn in a gzhel with 78,6 durability?
hello, im stuck in the first quest of the TOUR chapter, i extracted many times from interchange it even shows me that i completed the sub-task of visiting interchange 3 times but the quest doesn't seem to end
Yeah, many of us have same problem
Completly freezes the progression
after this patch tour quest is stuck and we are waiting BSG now
how long has it been out yet?
EOD here - New apparel won't seem to appear.
Have cleared cache and restarted
Have swopped form PvE to PvP and back, still not showing
??bugreport
why can't i play rated games in arena?
Record your quest tab i guess
so im just waiting while playing another game lol
I take screenshots but ticket is closed for today
how can i open a ticket myself ?
i sent a ticket thanks
Important question:
Can i copy tarkov files and verify it via steam after buying the game on steam. Bad internet country. Re downloading is pain (i already have the game on bsg)
If so.. is it just like copying any steam game with friends. Same steps?
yes
Tysm
same
@gaunt yew nvm I got it after doing a raid its called old guard for bear idk about usec
Sadge, I've been raiding since the update released and still nothing 🙁
removed the plates but still cannot turn in. does the inner plates have to be under 50% too?
oh. thats not good. then i need some shots from mate haha
My hideout icons for the stations aren't filling up with green to show progression, they do become filled when they're done it seems... Is this happening for anyone else? (They are all just black and white with a cogwheel indicating they're working on something)
how can i low neck? haha
use blinky and a friend
why is nvidia reflex low latency grey that i cant change it. Someone knows how to fix this?
my game keeps crashing every time i tab out this wasnt a problem before but i just reinstalled windows and did a full reset on my pc whem i try to make the game window borderless it just crashes immediately as well
anybody knows the fix ?
all overlays are off as well
did u reinstall the drivers? could be a driver issue.
otherwise just disable game mode if its windows 11, hope that helps
anyone know how to fix bugged quest?
try surviving one more time from there
I've done 6 times...
The only thing we can do is waiting BSG to fix it
Ive sent some stuff to apple about it I'm still waiting on a response
uhh mp7a2 completely broken rn?
yes
i wish i knew before i brought it into a raid </3
i also got hands bug trying to drink water during my terminal attempt and it cost me my life
ohh shit if i had the news ping i wouldve known mp7a2 was broken skill issue oops
anyone else's game crashing immediately on launch after the update???
Is anyone else not getting their clothing from EOD?
oldguard - bear Veterian - Usec
Even me, I've tried all suggested fixes too
Is anyone else getting massive FPS drop on Top of Reserve?
to do quest for Reff in arena do my level in arena must match the one i have on pve?
I feel like i get more fps overall but when aiming somwhere distant like dome on reserve my fps tanks
so it seems like it's a new problem introduced with the optimisation changes
Hi, Im curious how i get the new clothing for EoD users, I have had EoD since 2018 and the new clothing isnt showing up in my overall tab, is there a bug currently?
Atleast it's not just me haha
For anyone that hasnt got their clothing from EoD, i restarted the game and it has shown up in my clothing options. cheers
Trying to scav and keep getting this error.
I restarted the BSG launcher, logged out then back in. IDK what to do.
does anyone know why i cant turn this in for gunsmith 17 ?
anyone know a fix to when i kill people they just start running in place`?
I got hotfix update like few minutes ago do we know if this and simmiliar quests got fixed? Or was it only MP7 bug fix? I cant literally as new player open new maps and traders because tour quest dont give you progress towards it. I had 2/3, then extraxted for third time on interchange and instead of quest complete i got 0/3 or this screen again lol
I heard this big performance update from tomorow destroyed these kind of quests like visit map x times.. they changed something about it in patch notes but instead of buffing them they disabled them xd
BSG just posted these patchnotes
Fixed incorrect display of PMC hands in first and third person when using the MP7A2;
Fixed an issue preventing the player from using the paid exit;
Fixed incorrect camera behavior when adjusting the camera's alignment while using the GP-25 "Bonfire".
Bruh
No mention about the tour?
so i cant still play game.. cool
How am i supposed to progress in this game when they lock me out of all maps and traders xd
it's been 9 hours and still dont fix the critical issue because new players doesnt matter?
be patient, file your bug report. i’m sure it is a priority but fix atm
^
I tried
Hello, I am a new player trying to complete TOUR. However, I am stuck on the "survive and extract from customs" quest. Everytime I extract from Customs on my PMC (yes after 7 minutes), the quest does not validate. Any help?
They need "video" for this problem XD
there is currently a bug, file a bug report and be patient. they’re working on a fix
thanks
where do I submit a ticket? on the discord?
launcher
??br
are raids broken atm my raid timers are dropping from 40 minutes to 10 fucking minutes and its making me get run throughs?
it won't give you a run through
There was new hotfix couple of minutes ago, all live raids was changed to 10 minutes so everyone have that hotfix asap
And it's because of the update - #eft-announcements
i genuinely cannot do anything on the other than stay on the game or it will crash why can in not tab out all overlays are off game mode is off and drivers are up to date i have 70 hrs on the game i just want to play the game bruh
we missed in action at lighthouse with my friend it said survived we had all the loot and streets of tarkov flare exit quest was done
whats happening
hello, im still doing the tour quest line where i need to extract from factory or go to factory 3 times, i extraced about 2-3 times from factory, and i went in 6-7x and the game still says i need to extract from factory or go in 3 times, what can i do?
Whats the red shirt and black puffer coat for bear called? I can't find it anywhere
that’s going to be veteran for USEC EOD edition owners
Known bug. Report it from launcher. Tour questline is bugged with recent patch, let devs know.
You need to wait for them to fix it.
okay thx
currently bugged just hold on and file a bug report
alr thanks
i reported it
Is there any ballpark on when raid timers are no longer 10 minutes? Its near impossible to do my tasks with 10 minutes
hello i have a problem i have no quest in Arena anybody know how to fix this?
I am EOD
ok
just wanted to ask, where i get them. just was killed by someone with the skin
i am logged in at https://www.escapefromtarkov.com but cannot login to https://profile.tarkov.com/ - i this another account? i just registered, but i dont get any email?
are you serious bro
all my downloads run at 10 m/bs and my latency is fine in all games
welcome to tarkov launcher updates lol
W
it’s been reported they’re aware atp
Ahh no problem then
just got extracted by standing next to East Wing wtf ?
Anyone having issues where yoau crash loading into raid
Wont let me log back into my account, It asks me to log in via steam and complete the registration (For some reason) and if i even try to finish the form it will just say the gmail already has an account, It also says that if im already logged in in the account center, i should log out and log back in via steam, but when i do that, it asks me to do the fucking form.
And if i try to link steam in the account center, it will just say its already linked to another account 😭
you’re a scav right ? the east wing gym entrance is an extract
are they aware of the glitched MP7A2 too?
very
I became a nugget
pretty sure its already fixed #eft-announcements message
maybe if someone can make another report to try tell them its not fixed
??br
already done
is the tour quest bug fixed?
So anyone else having massive frame drops with these dumbass airdrops after todays update? Shit is unplayable now
can anyone else just not progress to reserve in the tour quest line iv extracted from shorline 3x and done everything else there and got lighthouse
Why am I getting a bug I never had after an update claming to have "fixed" it
did they fix tour extriction ??
Thank you Mr. Federal Informant
My mates are trying to ensure access to reserve. they have done the terminal thing for shoreline and done intercom, they have a task survive and extract from sureline or visit shoreline 3 times. and We just survived 3 raids in a row on that map. Any ideas why no reserve?
Does anyone know the reason for this error? I just downloaded the launcher.
I am stuck on the tour Task the task says survive an extract from interchange or visit interchange three times and I have visited interchange and survived multiple times but I have not entered the building is that part of the criteria because no matter how many times I play on interchange the task status doesn't change and I'm not able to complete it And I've already talked to ragman
Can anybody help me
currently bugged, you"ll need to wait for a fix
is this bugged too?
My mates are trying to ensure access to reserve. they have done the terminal thing for shoreline and done intercom, they have a task survive and extract from sureline or visit shoreline 3 times. and We just survived 3 raids in a row on that map. Any ideas why no reserve?
probably similar or the same, not sure of all the details on that bug. file a bug report
??br
Any reason the gladius sword isn't unlocking in PVP? Got to great heights 6 done and Have rep LL Max
wait a little
I've waited almost a week at this point
!!PvE
Eyy eyy friend of mine is not getting mission progress on the tour after finishing a customs raid is this a common bug and or how to fix it since it is soft locked the game for now
big thanks if fix or tips
-tried restarting
-tried switching game modes back and fort
Hello, i need some confirmation on this.
The game already tells me i have enough BTR rep. however, i havent finished the whole quest line. Can i just proceed anyway without risking savior?
yeah so this has been at the center of a debate recently. the safest route, is to simply finish the BTR quest line to completion. you even get an achievement for it!
i have not seen any case however where not completing it, kicked someone off the savior path. the only thing that kicked them off the path was doing the final skier task instead of BTR.
on the other hand we do have proven cases where people have gotten the savior ending, without doing the final BTR task “the price of independence”
@unique kettle
Ok i did it for science, seems like i skipped the rest of the quest line
Not able to make any progress on "Tour" questline despite having extracted from interchange ~6 times now, playing with a friend and he has the same issue. PVE if thats relevant.
i got the same thing ig no fix yet
tragic
how do you fix Access to the path 'C:\Battlestate Games\Escape from Tarkov\UnityCrashHandler64.exe' is denied error? Google has not helped
Can't confirm, but try transitioning to another map (wait a bit to not get run through) and see if it helps
Ok, will do. TY
hey so i got the transmitter for lightkeeper but my task is saying i need to get the flash drive again? i already crafed it, literally can't progress through storyline rn
Same exact problem. Please let me know if you find a fix. I'll do the same
I have tried everything, but I still get a checksum error when I try to download arena. Is there an up to date manual download link? The one in pinned is giving me a 404
i have a question if i bought unheard and not eod do i still get the new clothes or no
Is there a limit for item transfers from Arena? I know there's a limit for money and coins and I've hit that, but I'm trying to transfer an equipment case to pvp zone and the only option I have is to transfer to pve. There's no drop down menu lmfao. Finished To Great Heights fully and I'm on Hold the Lead
you need to still have eod, or have upgraded to unheard from eod
pic for reference btw, do I just have to wait for the timer to reset to be able to transfer to pvp?
its not letting me turn in the dog tags to propor to unlock reservs and even tho i extracted 6 times from shoreline its saying i haven the main quest tour is messed up for me
under the 'to update' timer, where it says EFT PVE, you click that box to switch which zone u are sending it to
and need to great heights pt3 done for pvp zone as well
delete this comment, and send proof to #discord-mod-mail
ok
just send what you have to the bot, they will take care of it. thank you
kk
Hi, anyone else having the same issue as the moonshine installation doesn't work on the Provocation quest?
in PVE
You can say the words “muhawi”
“Wiki” or @ him simple
Though honestly it would be better to go into the wiki discord and provide this info if you want to be nice and contribute to science
that word doesn’t like process in my head i can’t search his @ unless i have it spelled specifically correct
Well I spelled it for you
@sharp ingot can you speak to devs or ask someone toabout this issue with the 1st task alot of players have the same issue
anyone know why i get out of the scav loot transfer and just stuck on loading
No Sir 🙂 PMC at the time this happened. Judging by all the comments, the patch is taking a hit lol. Not the best
Hi guys, did they finaly fix from yesterday quests like tour so i can finaly umlock new maps?
not yet
is punisher 4 buged ??? any1 knows
my kill dont count towards it... it did for scavs it does not for pmc
've been unable to complete the "survive and extract from factory or visit factory 3 times All of my friend got that too How to fix that?
chapter tour
bugged
fix the tour please
.
Anyone know how to get Partisan to spawn on PvE? Some times he's always bothering me when I don't want him, but now that I have only him and Siracha Sauce left for Snowball, I can't find him.
Do you know aboutu PMC Karma?
I do, but according to the wiki that only applies to PvP.
I tried hiding in bushes, but unfortunately Party Animal didn't show up.
Aight, but only if they cuties.
Anyone know how to complete Gunsmith part 18 or is it broken for the attachments update?
try taking off the RP-1 charging handle
I just did that forgot it was on an still cant hand it in?
restart game real quick
Restarting did not work
can you check if any of the components, like grip and handguard are actually black and not any other color
Okie that what is was thank you so much
omg was it stealth gray handguard
💯
Thank you both for the help
🫡
guys im trying to buy tarkov pve but it keeps showing me an error that the payment cant heppen or smt
help me pls
guys?
There aren't any other objectives between talking to Fence after completing his assignments, and arriving to Terminal with the correct card
I extracted several times in customs then I extracted alone at road block on customs and I got the quest progression notification. Other than that I couldn't tell you how I fixed it.
Hello! I'm using smooth motion on tarkov, sometimes when I enter a raid the fps are horrendous and i'm super lagged (like 40 fps). Only restarting the game fixes it. Happens every once in a while but it's quite annoying as rejoining takes like 5 minutes. Any1 else had this issue or knows what's causing it? (not sure if this is the right channel for this)
P90 mags arent sitting in the mag-well correctly since last patch.
Yo guys. I just start playing and completing tour mission. I got stuck on skier. I handed him 5 building materials and i triggered rest of communication with him. He said to go talk to machanic etc. But when i went to do so, mechanic is still locked. I tried deleting cache and verify game files and nothing worked for me. Have someone experienced same issue and what was the fix if someone does? Im kinda stuck and there is no point of playing like this when i can’t unlock traders
anyone stuck on this it has just been fixed you will need to go and extract 1 more time and it will work big shout out to @ornate eagle for his support on this 👌🏻
Extracting worked for you? I extracted lika 10times after bug occurred and it didn’t change anything
its been fixed in the last 20 minuets
I've been having problems with survive Factory quest. Just extracted, everything is working fine.
.
Please someone help me
No one here can help with this
Please contact Xsolla customer support
Alr alr thanks
Oh okay i will try later, thanks
Is it just me or is the dorms car not spawning for the lightkeeper quest? Ran 7 raids raids on customs yesterday(pve), all online, and no car
is there any mechanic planned to be immune to dmg when ur game crashd?
just loadet into raid -> gamecrash -> load in again. could not get in because a scav already killed me...
I always crash when playing as scav in Custom,Interchange but no crash when i play pmc
How can I fix this?
no
have they fixed not being able to progress in tour yet?
no announcements yet. report if you havent.
Yeah, i meant the BTR quest line. I am in the "Protect the Sky" quest and still managed to skip the line because i already had enough REP.
Proof:
Did you try transitioning to another map instead of extracting? Read that it was a workaround but the person i told earlier hasnt replied
tried that didnt work but i just extracted from shoreline so il check my quest
it appers they fixed it for shoreline atleast
I think my unheard story quest bugged out. I took both of the documents in labs and read both of them and it still dont progress me further . What am i missing here?
ㅐㅗ
Is there any way to select servers on arena or maybe to limit max ping for server selection?
Yes, Arena has server selection within the ingame settings
HI, i need help i am on pve doing the ticket and i am on the moment to give the 3 blue folder to the lightkeeper but when i get in raid the blue folders dont count on the quest and the lightkeeper dosent say anything, pls help
you guys gonna need to increase the large throphy storage i cant add all the new pops figure 😭
Hello guys, when i open ads my charachter hand is shaking. I tried this on another computer this problem not gonna happen. How can i solve this problem if you help me i really appreciate it.
@cedar sand
why are you tagging the mod? lol verify/repair files. change to other guns and try. if it happens again, submit bug report
I tried with diffrent weapons and reinstalled game 2 times bu still cant fix this, my streamer friends said chekannaya can help about this problem.
@mild flame
Does anyone know if killa spawns as well as vengeful killa
Context: Need to kill killa for sellout
Vengeful killa spawns only in labies. normal killa interchange
heya... im not fully sure how to explain this in detail and im not fully sure wether this is a game issue or a me issue, but essentially im trying to do my Ref task which take me into the actual arena mode, but when i go into arena i dont see the task and attempting to complete the task it simply isnt acknowledging that i did it. i have tried resetting the account progress for PvP since im attempting it for PvE which reset my arena account aswell which i assumed would maybe relink it or something? but its still not working and im kinda soft locked from ref since i cant transfer items until i do a task that im not able to reach since ref isnt linking with my PvE task
TL;DR - Ref isnt linking with my PvE task
OHHH Vida helmet got me confused, thanks for knocking my head on straight
i have standart edition on my bsg account. if i buy prepare edition from steam will they synchronize or i need to play steam after buying
not 100% sure but i think if you link the accounts on the website then they will be synchronized
hello, my acc will not progress from the customs tour quest
says extract or visit customs 3 times, i have done so multiple times but it will not go past, has anyone had this issue or can help lmk
was your extract a survive and extract
yeah which i did many times
Someone knows why the packet loss has risen from the last update?
is the tour quest still bugged?
guys im stuck in scav, inventory is blinking and well...
I can't do anything
"why's this dealer? takin a piss, i've been standin here for thirty minutes"
i have same issue and when i do scav with my friends there is always error happens on loading screen
you just need to alt f4 your game, your stuff will be there when you get back.
it may require you to alt f4 a bunch of times, because you can only move a couple things at once. this is also okay, just an annoying bug
yes, there will probably be an announcement when it is fixed.
currently bugged atm, you'll have to be patient until it is fixed.
just replace skier with therapist ez
Yo is it just me or is the EOD clothing bugged cause i have an eod account but not clothing in overall
im assuming its a known issue
Tour questline still bugged ?
Switch back and forth from PvE to PvP a few times
despite the new patch xD
Or restart a few times both work.
ive restarted many times
ill swap back and forth see if that fixes it
Yea lmk. I usually tell people to switch back and forth and it has fixed every person with this problem so far.
Weird bug tbh
I am stuck on the launch screen, infinite loading... already tried reinstalling and updating drivers
help?
literally stuck here
unplayable rn
I'm aware. I've finished Hold the Lead already and I'm on the EFT side of tasks now fully. I'm asking why the option to swap between pve/pvp is greyed out and if there's a way to fix it. I've already transferred 500k lmao
nah just did the whole spamming pvp to pve swapping still nothing
guess i might have to make a ticket
Yea make a ticket and they’ll see it.
how do i actualy create a new pve channel ever since the server has changed?
I myself keep getting stuck on loading local game, am just waiting.
what is the clothing called by chance
i have like 15 clothing pieces maybe im just dum
You can’t. We are using static channels now sorry about that. The dynamic channels was extremely difficult to upkeep
thats rather stupid innit
Why were the VCs changed? / Where did the map specific VCs go?
VC bot stopped working so the bot was removed. Having map specific lobbies while were great, required too much micromanaging constantly adding and removing the lobbies due to the channel limit constraint Discord has.
so how can i play with only 2 people if there are no channels
btw next raid we spawned without timer to drop on the map as PMC
there’s tons of channels??? just scroll down on the side bar
crazy shit happening these days, my friend was running this raid on ~150 ping when I had stable ping
Usec or bear?
then im missing something
I swear we have a command for this. But you need to go into the server settings and click show all channels
Bear - Oldguard
USEC - Veterian
omfg ok -.-
don’t you see community voice on the left hand side ?
community voice???
here and scroll down down down
Yea I’m on my phone and it’s just there when you click on the server banner to see all channels. And PvE channels are beneath the PvP channels
i still dont see any empty channels
scroll down, a lot
Im at the quest "Getting Acquainted " and now I'm stuck @ reflash the device.
I flashed it but the task says I haven't done it, I can't flash it again.
Is this a known problem or am I doing something wrong?
theres tons
i scrolled down alittle
yea. 5 people channels. i do not play with more than 1 person
....
is that better, i scrolled down more
wait i have an idea
what you are now looking at is PVP
ya there's plenty of PvE channels too, go figure it out this is so basic man.
they do not show whatever i do
like you can play a duo in PvP channel if you're PvE and there's no PvE specific channels left.
ill invite you to one
great
i DM you the link
I am stuck on the launch screen, infinite loading... already tried reinstalling and updating drivers
help?
Clear cache clear log files
I did, didnt work. Even reinstalled game and drove back gpu drivers
Hmm could be internet issue?
It was working yesterday 🙁 arena works fine
Does it not go past this screen
It doesnt
Hmm I get stuck mainly on loading profile data no clue bout this
Yeah i have been playing for 7 years now and never had this happen
i’d file a bug report, i haven’t heard of this happening or at least not common
??br
who here can i yell at for this shitty game
i just lost my best kit because i spawned in with my arms flailing around
were you using an mp7 per chance
yup
current glitch
you’ve been tarkoved
nope, pray that no one finds the kit
nothing can be done unfortunately
Any Tarkov moderator who can help me? My Tarkov account was hacked, they managed to change the email and everything, and support hasn't responded yet, what should I do? Please
absolutely no one can help you here, there is zero account support done on Discord. All communication will have to go through that email.
any discord admin help me? my brother got banned in this discord 3 years ago for trolling and would like a second chance
Okay, I understand, I will wait for them to respond then.
he will need to go to the appeals server
thanks
the appeals server can be found in #rules
ok thanks
he must be the one to make the appeal btw
??codes
Redeem your goodies → https://www.escapefromtarkov.com/promo/activate (Or launcher → your name → activate code)
SBEUKOMAR | SCAVYBOI | GOONSQUAD | LIGHTSOUT | PAY2WIN | ELVISVISTA | INEEDSPACE
Thanks to Gigabeef, here is a mostly complete guide on general usefulness of a headset (updated 8th Jan)
https://media.discordapp.net/attachments/523438319929917441/1458751879705002086/image.png?ex=6960c80e&is=695f768e&hm=00342df641c7d33fb4239957e528aa498390263d2bcb8462280c9b6a60169019&=&format=webp&quality=lossless
Did they not add the EoD clothes in yet? The flannel and puffy? Saw it in X earlier but cant see it in game
Anyone know what to do about battlestates launcher not sending me my confirmation code to log in? i just got a new pc and am trying to log into the launcher but they wont send me the code.
Thank you
Is there a way to get stuff from drops and used promo codes again after resetting in-game profile?
i have now completed the transit to labs for tour - and did the 3 visits at office, exit and serverroom.
"Tour" is now finished for my mate, but mine still open at "Learn how to escape Tarkov". i cannot speak with any of the traders. his step just failed... mine is not failed and not completed. how can i complete?
been like that for years @sudden plume same thing with another 2-3 dozen bugs im assuming
hi!! welcome to OEFT!
i’d start here #community-support message
story line is currently bugged, just happened with the most recent update. be patient while they work on a fix, in the mean time file a bug report in the launcher
??br
I keep freezing and disconnecting like this multiple time in a raid (happened 4 times this raid), i've tried almost every fix and nothing works, just upgraded to 64gb ram but didnt fix
im 100% sure ive done all the tasks for kappa but fence wont give me the quest - is there a timegate until he gives me the quest
no
no
yup im a dumbass i havnt done claustrophobia
but you were 100% sure? 😂 😘
my buddy keeps spawning in before me and we don't even get a get ready screen and ended up spawning 3:30 minutes later into the raid
since the update whenever i scope in using an LPO my game fcking dies, any known fixes ?
My game ssd got fried. So I have to redownload Tarkov on my main SSD. But the issue is, I hit download and it doesnt download. And if I move the file computer freezes. Any ideas? Update deleted the Battle states agmes folder and it says downloading files 0 and says calculating time. But stuck downloading
is there a way to progress in the TOUR quest even though there is a bug? like is there any way for me to complete the escape from customs quest even though the quest is bugged?
non known at the moment, you will just have to be patient
if my friend owns the steam edition does he upgrade through steam or through tarkov website?
Seems like MP7A2 issue still not fully fixed. Have two friends who had the issue with it glitching out (spinning around), while for me it was fine with the very same gun within the same raid
which upgrade is he wanting?
I have the unheard edition on the website then bought the standard game on steam for achievements it kept my unheard edition you still use the launcher you just change where you install the game file
How am I supposed to do the dorms v-ex extract if it ain’t there anymore?
it should still be there?, just having shit luck moment
Nope doesn’t even have it up on the extracts anymore and I been there 8 times today not one time
i think they just removed all of the vehicle extracts from the list when you double-tap O ? they should still exist im fairly sure
I haven’t seen one there I think they took it out cause of the dorm boost
Where did my arena quests go
Crashing too much going into raid
Hi, does anyone know why the Factory counters are stopped? And how can I fix it? 
it is there done same quest yesterday took me like 6 raids
It's intended
Factory always has a set time, Labs always has the time the left timer has on other maps (though it doesn't really matter)
Yes, but it's frozen, even after closing the game
But it's meant to be frozen
Time won't change on Factory
And if we try to do a raid, it doesn't join the game.
now that’s an entirely different issue than the other thing you’re describing, which is a non issue
Okay so if I upgrade my stash to maximum, the currency exchange they use is insane. It's overcharging by $22. I was only going to buy like $9 but I noticed it was about $6 extra somehow lol almost the cost of the entire purchase itself added on (no not the fees or tax straight up currency exchange)
well if you want it, that’s just what it’ll cost
Oh, I'm sorry, I didn't know it didn't change :b
they wrote $9 and then secretly add $7 lol so now it's $16 plus fees so like 2x the price they list. which I would be willing to pay but whats up with the shadow pricing lol just write the true price.
that’s okay 🙂
did you check taxes and fees what’s the cost breakdown
please read my original comment on this
before fees and taxes, they add almost x2 the price they list. idk why but that just felt so scammy
idk. I am brand new to the game/community of EFT so maybe this is just business as usual
It isn't BSG that creates those conversions and calculates taxes and fees, it's Xsolla, the payment merchant
I see, yeah thats a problem though. if i want to max out the stash its not $84, its $106 because of this Xsolla upcharge. Normally payment platforms charge like 3-5% this is 25%. BSG should really consider switching but that is easy for me to say I admit.
If you have an issue with how currency conversions are done to your local currency, please reach out to Xsolla customer support, no one here can do anything to help you, we're other players just like you
that's fair. I genuinely came in here just to gripe lol. I doubt Xsolla is going to turn a new leaf for my sake
I guess I just have to get gud and get a stash upgrade in hideout
This isn't a place to rant, especially about things out of our control, if you have genuine concerns about the currency conversion, speak to Xsolla, it's possible it could just need updating or there is something they can do for you
No one here can do anything other than direct you to Xsolla
yeah.. i didnt think anyone in discord could change the currency conversion on a 3rd party site. although FAQ exists and maybe someone had complained about this before.
lol. but yeah thanks.
Please direct those questions to Xsolla support
XD
Punisher 4 bugged ? any1 knows it does not count pmc kill towards it and yeah i wear the vest and balaclava
wtf is this im a steam use i already redownloaded the game and tried using bsg launcher not steam and it still doesnt work can someone please help
If you only own the game on Steam you must launch it from Steam
Its random
anyone got problems with pve local scavving too?
running 40-60fps avg with a ryzen 7 3700x, 2080ti, and 32gb ddr4 ram, should i be running more? and if so what can i do to boost it
Is it on particular map or in general?
hello guys i buy this game from steam and played like 150 hours and in thle Launcher my nickname was TarkovCitizen. When i tried to open game yesterday, it says user action required link your steam acc etc. and when i try to link my steam acc all my progress in TarkovCitizen gone. How can i get back my TarkovCitizen acc and my progress on it ?
Chatgpt said i should try it
You need to follow the steps in the pinned message
All of your data will be safe and restored if you do that
okay im trying that rn
it didnt work for me, i opened the game but it says create a new PMC, new nickname etc.
does anyone else have the problem that the game always scrolls up? I also see quests that I didn't unlock yet?
like if i click on a task on the bottom in the traders view, it automaticaly scrolls to the first?
Then you did not follow the steps properly
yeah it's on all maps
I would recommend contacting support with the logs attached
Alright, I've browsed the forums as well as read the pinned support message. When I login via steam on the EFT website, it immediately brings me to the "register account" page. I cannot use my backup email to register as it says its already being used? I tried using a backup email but it didnt work. I dont want to lose progress so I have no idea what to do
Right i forgot that exists, thank you
i did it like 100 times but it is not solving the problem for real
i send a ticket too like 3 times but support team are not responding
Then you didn’t do what was listed, you don’t just fill out the form and then open the game
You have to follow the steps precisely
Log in with Steam, complete the form, unlink your Steam account, log in to the account you created with the form and then link your Steam
Hello everyone, I got a question. Is there a trick to the quest "Provocation" from Lightkeeper? I can't stash the moonshine in the couch of the secret exit. I tried now for the fifth time. Got it in my container, backpack or rig. Still not possible. Anyone got an idea?
i did it step by step i swear. but i doesnt fix 😭
You need to login to your Steam account with the “login with Steam” option and then unlink your Steam in the account settings
And then login to the user account you created with the form and then link your Steam
clip it
something must've happened during this last update while i was crafting my DSP because it didn't progress the quest after i crafted it and now im stuck on batya because i can't get getting acquainted done
ive done more than 20 raids on street and i cant find the rfid encryption device can someone help?
Kerman says go search The Lab
can u tell me where on the lab?

Get it from there then
Kruglov’s apartment
But you’re meant to go to The Lab until Kerman tells you to ask Mechanic for help
You’re not meant to actually find the item
(The wiki says this)
yup
i already did, can i open you a stream from discord maybe i am doing something wrong or there is a different problem with account ?
You are not in any voice channel
wait let me join
any known fixes for game stuttering HARD when aiming down sights an LPO, started after the update
Are you on AMD?
yeah, gpu and cpu
or changed gpu?
nope, changed cpu recently, from a r5 3600 to a 5500x3d
but the stuttering began after patch
gpu driver update?
ok will try this
So... today they "fixed" Tour missions but i just now extracted from interchange and still have this and cant finish it.
It says 3 times but i already have down checked i done it 3 times and in patch notes they say you need to do 1 raid for quest to complete and unbug or it should resolve automaticaly on first login, which did not happen xd
i remember doing this for when i had the stuttering when shooting issue, but will it fix the stuttering when aiming ??
i find them on scavs alot
scavs be having alot of shit lol i be finding bloody rusted on scavs as well believe it or not
need help with checksum error day 5 of not playing tarkov
So have this issue with my escape from tarkov…is there a way to fix this? Not sure if this goes here or not
id verify your files
??br
Yea I’ve already verified files and reported it as a bug, just wondered if someone has come across this before and knew how to fix it lol
You have two keyboards
Tarkov doesn’t play nice with multiple input devices, including controllers
It’s on my laptop, my laptop keyboard doesn’t work (and hasn’t for a number of years) and the keyboard I actually use (the one on top) is not the cause of said issue (I’ve swapped it out with another and unplugged it completely) still has the same issue
Yea I mean it was fine for the last couple days just started happening like 10 minutes ago
But your laptop keyboard is still lit up, which means it’s not disabled, you saying it doesn’t work just gives me even more reason to believe it’s the cause of your issue
Disable that keyboard either in device manager or by disconnecting it physically
yea I just went through my device manager and the lights on my keyboard attached to my laptop seems to be an indication from the gaming mode being on as opposed to the office mode. My keyboard attached to my laptop has not worked for several years and EFT has worked just fine until about 20 mins ago.