#community-support
1 messages · Page 895 of 1
It is either on yours or the servers'.
oh u mean the servers that I play on @slim spruce
There is no way to tell. You could try rebooting your modem and router by unplugging for 15 seconds and also choosing different servers ingame.
ok okay ty!
Hi Guys, any advice?
I am constantly receiving this message whenever I try and play, and im not sure what to do. Its only been happening for the past like 12 hours, and only triggers around 10-15 minutes into a raid, but when it triggers, I have to rejoin the server, sprint to the exit, otherwise if it happens again, I can no longer reconnect to the server. I have tried
Closing background apps
Deleting BattleEye folder and verifying integrity of game cache
Re-installing the entire game
Using a VPN as I heard it can be network based
Anything else I can find online
Does anyone have any advice, as Ive now ended up just disconnect from like 3 different games. Luckily, ive only been running small kits.
Have you white listed the game and launcher folders in windows defender and also made all three exes run as admin in the properties? Reboot after doing this.
Just done it, ill lyk if it makes a difference
why cant i upgrade to eod? it says cannot be completed right now contact xsolla support
Still got the error again
Did the VPN you used have dual stack (unique IPV4 ip address) supported?
No idea lmao
I know some free ones do not have that for free.
I used Nord if you would know the answer
This problem can sometimes be caused by a lack of dual stack (dual stack lite is not really true dual stack).
Nord vpn has dual stack as an upgrade
@slim spruce anything about my question?
I assume yeah then as I pay for Nord
Any error code?
It seems they have disabled most ipv6 traffic. Do you have an ipv6 address in any way?
None detected on my normal network
This is the cause of the problem. You need an ipv6 and ipv4 address.
Odd that ive only recently been getting the error then
Only happened 12 hours ago, and Im like level 17, suprised its only just started and not for the rest of the wipe
You could call your ISP and see if you can get both ipv6 and ipv4, but the last person whom I talked to about this could not get ipv6.
@hearty lotus
Also good night.
gn
So when any other mod looks at this chat... Uhhhh... What do I do now then?
Am I just straight up unable to play the game? As my network has never had IPV6 (According to google) and its only been in the last 12 hours this issue has been occuring, so can someone tell me another way to sort it cause there is no way the game has been fine for the past 4 years and only fails now because of IPV6 right.... right?
am i just bad? not sure if this was a hacker
man wasnt even looking at me
anyways this is the name
maybe his gun was so broken the accuraccy was so bad his bullets shot towards you
man was wearing full killa helmet and body, i doubt hes broke enough
my discord chrashs evertime i get into a reserve raid and my character does this like auto run this i dont know how to fix it all ive been told is to buy a whole new pc that would make sense if this was a new game that a just started but ive have a 1k ours on tarkov and never had this problem before can anyone help?
killa helmet is cheater helmet 
okay so im not the only person experiencing this issue, but its not just reserve its every raid regardless of whether youre in a group or what map your on. anyone got a fix?
Mine works on factory
Peopel keep on telling me it’s ur cpu or rem but it’s not it’s just discord or tarkov I guess
im pretty sure its discord cause when halo infinite came out it was doing the same thing, but i don't know for sure
Does the same thing happen if you turn Hardware Acceleration off on Discord?
yup that doesnt seem to affect it
You cpu or anything running to 100% when playing?
A weird one, but does disabling discord in game overlay do anything?
have you tried turning your graphics down?
dunno. usually its off for me but i guess discord wanted to turn it on so ill give it a go
and I run all my games on low even if i can run them higher
Disabled hardware accel, it still happened, so not GPU related
So mine was odd. I had a pending Windows 10 update, did the update and am not getting the error anymore 
The update I did is in the screenshot, could be worth seeing if others facing the issue have the same update
so yeah its a CPU issue its topping out. EFT is using about 66% and discord is taking the other chunk it can for some reason
gonna see what i can do to free up that CPU
Ive noticed that this game loves using all your resources as much as it can
It uses 17GB of Vram on my machine lmao
christ i wish i had that much vram
I used to have a 8gb card, and havnt really noticed any difference in perf based on the vram alone
My CPU Upgrade was the biggest difference
oh wow, yeah you definitely do lol
So there are 3 solutions to the discord crashing while in raid
- Get a better CPU (Expensive)
- Don't use discord when doing raids (Friendless loser)
- Turn OFF "only use physical cores" (stuttering/lower frames)
can I call in a airdrop in offline mode
Hi, RequestID#16284602
as of last night after a power outage, it's begun to take a noticeably longer time to load in, (around 4-5 extra minutes). and when i do load in, the game runs extremely slow... anyone know why?
Having some trouble with my launcher anyone able to help?
If you had the game open while you lost power. It's possible you have some corrupt files for either the game or windows. Run a integrity check on the bsg launcher.
Can also do sfc /scannow on command prompt to check windows.
ive done that, and also reinstalled the game multiple times and its dimmed down a little to the point where i can at least load in, but playing the game is almost impossible
Is it just tarkov having issues since the outage?
yeah, every thing else runs perfectly fine
Any reason for these mouselags? One of my friends occasionally has them too, the game itself is running fine as usual, no performance problems or anything, it's just my mouse that occasionally starts stuttering. It only happens in Tarkov though and my Mouse is pretty new so I'm 99% sure it's not a hardware issue.
it doesn't happen all the time and seems map related somehow, I never get them on factory for example
Sounds odd. Maybe try reinstalling the video drivers.
how can i do that?
Do you have an amd or nvidia card?
nvidia
You can either select the card you have on this link or use Geforce experience. https://www.nvidia.co.uk/Download/index.aspx?lang=en-uk
alright, ill try that
If you use Geforce experience make sure you select the clean install option.
Can anyone help me? Lost my e-mail ( got deleted ), where I had the game acc. The support is not answering, and I've sent a lot of e-mails to them. Do you know what to do to get the account back? Thx a lot 
Nothing we can do to help with that.
It might be quicker to try and recover the email account rather than wait for bsg.
My game keeps aborting whenever I load a raid, is that just bad internet or graphics card not being up to date?
ive never had to go on bsg support but see if they have a live chat that you can talk to someone through
instead of email
help, my game crash instant right after i click hideout
its weird, its never happen before the last game update
i also reported this through the launcher
Which task do i need to complete in order to get to Eliminate killa, Eliminate Tagilla quests? pretty sure they changed it a lot
jager task around lvl35+
My jager quests rn:
Controller
Justice
Hunting Trip
Stray Dogs
Hunter
Tarkov shooter p5
and lvl 39
you dont have to kill reshala first for this
Yeah i killed reshala, gluhar and shturman
but where's killa/tagilla
it shouldnt be behind the goons right?
oh i think i know what i need to do
im missing mechanic quest and ragman quest
cant find a fucking gphone for like a week
Anyone know how to fix low fps when using a high powered scope? I have a 2080Ti and a 3700x with 32GB of RAM. Game runs fine except for when zooming in with a 6x scope. I know they are PiP but I don't see streamers games lag as much as mine does.
Can I buy a helmet with visor glasses on level 1 traders. And I am level 9 so I dont got flee market. I really need a helmet.
factory pmc kill doesnt give scav karma anymore?
or it gives 0.02 when it changed
Hey. Issue here, my traders don’t show up unless I compelte a task with them, meaning can’t get insurance through praporr. I’m gonna try clearing my cache if that doesn’t work what should I do?
I don't believe so
Positive scav karma is given based on how many the enemy user kills before you kill them in the raid I blieve
Haven't heard of that one, I would submit a bug report on your launcher.
Gotcha. I did before since this has happened to me before and they never got back to me so I gave up. The way I got it back last time was completing any task and it would bring them back but now that doesn’t wanna work so I can’t get back my traders
Hmm
You can try clearing/resetting your settings completely if you want to try that.
Please backup the files contained before proceeding
Navigate to the following directory
C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings
Delete files Game.ini & Graphics.ini
Then go to your launcher and verify integrity
Alternative to deleting is you can move the files to your desktop temporarily or something
Ok gotcha
Thanks for the help, how do I clear my cache I would like to try that aswell.
On the launcher
Top right profile dropdown
Ok thanks
is there any way to fix the air drop gilich were you cant loot it
You may try Alt+F4'ing and reconnecting
git head shot rip
a lot of textures do this for me
thought it was dlss at first but turned it off and still does it
Anyone ever see or read about getting a blue screen when you leave a raid? I have it happen like 1 every 10 raids... 3rd wipe and never had this issue before. Nothing has changed on my PC... I have an i7 10700k (not OC), 32gb@3200, and a 3080FE... No idea what's causing it and the event viewer doesn't say anything specific
ok thanks. I thought it is fixed 0.03. but there is bug when it doesnt give karma for killing
Anyone know why this error keeps happening at the end of raids or death?
What is the keybind for using the compass?
They've changed it to quickslot hotbar type
Just drag to your hotbar, or hover over and press a number
Ah ok. Thanks!
You can always re-bind one of the hotbar keys to U again if you would like to keep U
Sure
Yeah I might do, that, just muscle memory I keep pressing U lmao

Any of you guys have a problem with crashing every raid or two?
Just started happening
i cant buy a game :((
Please get in touch with xSolla as they handle our billing
https://help.xsolla.com/i-cant-make-a-payment
can my friend bring a labs entry card into a raid to give it to me?
3032 means your xsolla is blocked for something like a forced charge back. You need to contact them.
no, it's impossible now
oh well thank you
I keep getting anti cheat connection failed any tips to fix this
Thanks for the help!
@slim spruce hey im back bsg support coudnt help me sadly and even after i bought a new ramm who is 100% compatible wiht the mohterbaord it still crahes
Your problem was just blue screens ingame and once in windows, right?
2 times on windos blue screnn 2 times in hiedout and like 30 times at raid end
you did a bios update right?
bios update
paging admin windos fierwall prio we even changed settings in bios and after all not working i bought a newer ramm whos 100% compateble wiht the mohter baord
It seems to be different for some people, I would hit prntscr and check the directory that it says on the bottom right
Gotchu, thanks
my game randomly decides its gonna spike to 2 fps every second for a random period of time anywhere from 30 seconds do 10 minutes from my raid beggining, but when it doesnt glitch out i have a stable 60 fps, it seems its the most on customs but im not sure,
Does any 1 know a way to fix an issue I am having? I have a medium end pc rtx 3050, i5-11400f and 16 gb pf ddr 4 ram. Every time I load into a raid I get good fps around 80+ after 5 seconds the fps goes significantly down to 50-60 fps. doesn't matter what settings I am using.
How much ram are you running?
16
Can you monitor your memory usage when you're playing?
See if it pops above 80%
is it one of these?
Yeah your memory usage?
ill check
how do i fix this?
Game crashes every time I die, any fixes?
i tried on factory and memory usage seems to remain at around 50% but that might be cause of factory
Please try maps that you lag on
Game completely freezes, both my monitors turn black and ive gotta turn my pc off via the on/off button. Any fixes?
i thought it was my psu and i changed it and it stopped for couple weeks but now its happening again
I get this error after doing system restore on my windows,game got updated and all that.Do I need to redownload the game or theres something else I can do?
when did this happen?
right now after I updated the game
verify integrity of game files in the launcher
Ive been having horrible lag/frame drops early raid. Anyone have a fix?
If it still happens after the game is repaired (or doesn't need to be repaired), open CMD as admin and type "sfc /scannow" no quotes and enter.
what does that command do?
scans windows and repairs missing or corrupt files
system files
alright tnx
im new to the game and when i opened the launcher it said play as usual but then it changed to repair when ive pressed play. it comes up with error 103001 and ive tried everything i can think of and nothing works
access denied?
does this everytime
run the launcher as admin and try again
You should also add the launcher and game folders to the windows defender white list
And reboot and repair again.
how do i do this
This problem about repairing often is usually because windows defender or another antivirus is removing files.
exclude the whole launcher and game folder, not just an exe.
@slim spruce verifying worked,tnx for your help!
My game freezes when loading into lighthouse and then goes unresponisve when waiting for players resulting in a crash
the problem appeared this wipe for the first time since lighthouse was added
and i cant rejoin aswell
whenever i try to load into a game, i get stuck on awaiting session start for a bit and then when i load in my game runs extremely slow, freeze framing every time i turn, walk or do anything. can anyone help?
Not sure what channel should I ask this, but I'm currently using an AMD 3700x and 3070ti. My fps is somewhere between 40-70 fps, on most map except factory. Which sounds great on paper, but it feels very janky. Should I upgrade my cpu to improve the fps? and what to?
If you are on 1440p try DLSS
Hey, I'm on a laptop with a 1660ti/9750h but I notice that my gpu usage is REALLY low, is this normal?
I run on low so I don't stutter, but i notice that my CPU is at 70% and GPU usually hanging around 3%
Hi everyone. After the last update my computer receives a BSOD the moment I click play on the game. I have a performed a clean install of the game, clean install of my graphics drivers, updated my BIOS and performed an integrity check on my RAM. Any help would be appreciated.
see the second pin in this channel if you were using mip streaming last wipe
Can you still not launch the game?
I've only had the game for a couple of days so I wasn't here last wipe
Anyone how to increase performance on the game? I have a mid end pc, rtx 3050, I5-11400f, 16gb ddr4 ram and running tarkov at 60 fps is impossible even with dlss, I have tried many guides changing my in game and nvidia panel settings, nothing seems to work. I load in to a raid and get good fps around 80 after 5 seconds it drops down to 50. I honestly have no idea on how to fix this, I was able to run tarkov with the lowest settings with a much worse pc. (Offline raids give me around 80 fps+ depending on map)
No, I cannot launch the game
what are your specs?
sherpa
my guy was blatant af in labs lol
man got head ears round a bend and legged whilst he was killing my mate snapped on lol anyway ty
cheaters pay them the most so NO1 customer
was class lol he could of atleast tried to make it look clean
where do i report tk
with video
click "community off topic" button
it's probably hidden
right above general chat
😎
Any suggestions for someone who, despite going to specifically low traffic areas, keeps running into people and is bad at PvP?
Also going at night with NODs.
after a couple nights ago, while in raid my game has been freeze framing a lot and to the point where its almost unplayable, anyone know a fix? i havent changed any settings or anything
It's getting to a point where I make money by fleeing stuff from my scav, buy a cheap kit, and lose everything I earned on my scav, sometimes more than I had to begin with.
I need help with my game it wont install
Anyone knows how to fix screen freezing and stuttering got no problem with it last wipe
Processor Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz, 3600 Mhz, 8 Core(s), 16 Logical Processor(s)
Installed Physical Memory (RAM) 16.0 GB
Video NVIDIA RTX 2080
Did you see this? https://www.escapefromtarkov.com/support/knowledge/435
Also, verify integrity of game files.
Even after a reinstall it could be corrupted.
My Mipstreaming was false and yes i verified integrity of files, also cleared temp cache
My PC did update to Windows 11 though hMM
open CMD as admin and type "sfc /scannow" and hit enter to scan windows files for problems
Ok ill run that again, did it before and found nothing
Also thanks so much for your responses
"Windows Resource Protection did not find any integrity violations."
Dont they know i jsut want to feed scavs my gear?
Can you go to Start (in Windows) > type "view reliability history" and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.
If there's nothing try event viewer
"Installation Failure: Windows failed to install the following update with error 0x80073D02: 9NZKPSTSNW4P-Microsoft.XboxGamingOverlay." is in there oto
What is happening at the time you crash?
I open battle launcher, i click play, and it gives me a variety of BSOD "attempted to write to read only" reasons
Ive done it with no other programs opened just to make sure
All windows updates and feature updates for windows 11?
Yes everything is updated
right click start > event viewer > windows logs > system
look for things at or right before you crash
Seems to be "The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
Windows.SecurityCenter.WscDataProtection
and APPID
Unavailable
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool."
disable windows game bar
Going to settings
Search for "xbox game bar" and select "Enable Xbox Game Bar" when it pops up
Turn off the option to "Open XBox Game Bar using this button on a controller"
Go back to main settings menu
Search for and select "Apps and Features"
Scroll down to Xbox Game Bar, click the three dots, and go to advanced settings
Scroll down to Background app permissions and set the drop down option to Never
ever since the new patch, my game has been lagging to shit, what could've changed? it was fine before
maybe it was from upgrading to windows 11
OH BABY the game loaded!
Bro i think you fixed it
Thank you so much
😄
how much lag? can you explain?
lag when I die, and just overall stuttering
game freezes for a minute at death
when someone shoots at me I just freeze
specs?
1080, 8700k, 16gb ram
Did you have mip streaming enabled last wipe?
dont think so
Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10
kk, thx
anyone else got kernel mode heap corrupt BSOD upon loading into a map?
(Interchange)
r5 3500x
rtx 3060
16 gb ddr4
mic stops working when loading into raid and in raid, anyone have a fix?
how can I fix error 230?
what is the error? wrong password or email?
Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10
i already did that
im updating my gpu driver and trying again now
see the second pin in this channel to see if either applies to you
wilco
For 32gb ram How much i need to add?
Try that to start
o wow i managed to load into a raid, FINALLY
Anyone know how long it takes for an account recovery response? 🥺
clear the cache in the launcher to fix icon bugs
anyone know if there's an in-raid fix for the bug where you suddenly can't activate any of the items in your inventory (whether bound to numbers, right-click use, or drag to injured limb... animation just starts and nothing happens)
is there any way to get 3d assets from the game to work with and animate in blender and ue5?
Reverse engineering the game is bannable and against the terms of service.
How do I report someone
for discord things #discord-mod-mail
So when ever I try to make an account it tells me that my "Email address on this domain can not be registered." btw im using outlook
anyone now how to fix this?
Use another email service. Microsoft services have problems with receiving verification emails.
Try gmail. I would recommend a gmail just for tarkov.
ok thanks
anyone know why i cant stream my game in discord like the option is there but i start the stream and it either is just a black screen, or a frozen discord screen, and yes im streaming the game not the screen or anything else. i just want my friends to be able to hear me
@slim spruce got any idea
I am not an expert with discord streaming unfortunately.
could someone suggest some good settings for me to increase visibility in the game, ive been tweaking around but cant seem to be happy (i have a 1660 super and ryzen 5 3600)
So it's just a frozen frame?
yes i can hop into a channel and show you if you would like
disable hardware acceleration in discord advanced settings
That or a graphics card driver update or reinstall and check "clean installation".
Another option is running discord's exe as admin in the properties > compatibility tab > check run as admin
someone tell me why the change password function is borderline useless?
and the remember password function lol
why does loading loot take 4 years
see here as this has helped many others: https://www.reddit.com/r/EscapefromTarkov/comments/rlof6z/loading_loot_slow_fix/
Thought I'd already done it but I'll double check
does anyone know how to get past constant "cannot connect to anti-cheat" messages?
The problem is maybe not having a dual stack connection
Either no ipv6 or having ipv6 and ipv4 but not a unique ipv4 address
dual stack lite is not dual stack, also.
The people I've seen recently don't have an ipv6 address at all
there is also a kinda of antivirus filter thing on the wifi
"eero" is what it's called
Try disabling it. That may not help though.
I have never heard of that one.
So I currently have no internet is there a way to run the game offline... I can run the exe but it doesn't load past the first image
To start offline you must first start the match while online. Coop is pure online and offline single is first connect online and then you can disconnect.
Dang
You must start the game with the launcher.
Guess I'm out of luck then
How can tarkov make my discord and chrome so slow sometimes. m2 ssd 32gb ram 3666hz so weird
Dont expect anything less than cheaters on labs tbh
Im not sure if this is the right place to ask, but are there SVG assets of the different Rank icons in game? (Like the wolf for rank/Character level 30 and 35)
I can't sign into my account it says it sends me a verification code but I never receive one I use to get them but I don't anymore
I did a windows update and it fixed mine. Odd
its.. still.
is anyone havin the same problem?
its weird that every thing else is working.. normally.. but hideout
Is Xsolla the only way to get this game?I have a friend from Ukraine that really wants to get this game but he gets errors while trying to make a payment
Does anyone know why the auto sort is gone in containers?
😂
why isnt this build working for gunsmith pt13?
My game is hitting 90fps 70 average but it stutter and drops at 14 fps. Anyone knows a fix in these?
why doesn't it let me select both of the boxes :(
idk what values i should put here those are the values i am using now and stutters like crazy
Hey guys, i haven't been receiving emails from battlestate games for about a year or 2, and now I have to verify in the launcher, but I cant, cause I don't receive emails.
I made a 2nd account to contact support, but they told me I had to contact support on my main account. Ive tried to fix the email issue, but nothing has been working. Any ideas?
You legged me and snapped to my pal, then killed me round a bend, u dont some Angelina Jolie bullet bending to my ear was wrong