#community-support

1 messages · Page 895 of 1

orchid wasp
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oh so this is on my end? @slim spruce

slim spruce
orchid wasp
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oh u mean the servers that I play on @slim spruce

slim spruce
orchid wasp
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ok okay ty!

hearty lotus
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Hi Guys, any advice?

I am constantly receiving this message whenever I try and play, and im not sure what to do. Its only been happening for the past like 12 hours, and only triggers around 10-15 minutes into a raid, but when it triggers, I have to rejoin the server, sprint to the exit, otherwise if it happens again, I can no longer reconnect to the server. I have tried

Closing background apps
Deleting BattleEye folder and verifying integrity of game cache
Re-installing the entire game
Using a VPN as I heard it can be network based
Anything else I can find online

Does anyone have any advice, as Ive now ended up just disconnect from like 3 different games. Luckily, ive only been running small kits.

slim spruce
hearty lotus
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Just done it, ill lyk if it makes a difference

charred hound
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why cant i upgrade to eod? it says cannot be completed right now contact xsolla support

slim spruce
hearty lotus
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No idea lmao

slim spruce
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I know some free ones do not have that for free.

hearty lotus
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I used Nord if you would know the answer

slim spruce
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This problem can sometimes be caused by a lack of dual stack (dual stack lite is not really true dual stack).

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Nord vpn has dual stack as an upgrade

charred hound
hearty lotus
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I assume yeah then as I pay for Nord

slim spruce
slim spruce
hearty lotus
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None detected on my normal network

slim spruce
hearty lotus
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Odd that ive only recently been getting the error then

slim spruce
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This has happened for a few others in your exact position.

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Since the wipe.

hearty lotus
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Only happened 12 hours ago, and Im like level 17, suprised its only just started and not for the rest of the wipe

slim spruce
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You could call your ISP and see if you can get both ipv6 and ipv4, but the last person whom I talked to about this could not get ipv6.

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@hearty lotus

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Also good night.

hearty lotus
#

gn

hearty lotus
# hearty lotus Hi Guys, any advice? I am constantly receiving this message whenever I try and ...

So when any other mod looks at this chat... Uhhhh... What do I do now then?

Am I just straight up unable to play the game? As my network has never had IPV6 (According to google) and its only been in the last 12 hours this issue has been occuring, so can someone tell me another way to sort it cause there is no way the game has been fine for the past 4 years and only fails now because of IPV6 right.... right?

coarse sonnet
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man wasnt even looking at me

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anyways this is the name

balmy path
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maybe his gun was so broken the accuraccy was so bad his bullets shot towards you

coarse sonnet
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man was wearing full killa helmet and body, i doubt hes broke enough

thorn scroll
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my discord chrashs evertime i get into a reserve raid and my character does this like auto run this i dont know how to fix it all ive been told is to buy a whole new pc that would make sense if this was a new game that a just started but ive have a 1k ours on tarkov and never had this problem before can anyone help?

sonic sable
vivid briar
young anvil
thorn scroll
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Mine works on factory

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Peopel keep on telling me it’s ur cpu or rem but it’s not it’s just discord or tarkov I guess

young anvil
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im pretty sure its discord cause when halo infinite came out it was doing the same thing, but i don't know for sure

hearty lotus
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Does the same thing happen if you turn Hardware Acceleration off on Discord?

young anvil
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yup that doesnt seem to affect it

hearty lotus
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You cpu or anything running to 100% when playing?

young anvil
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nope.

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actually whats interesting is that it only started doing this on Tuesday

hearty lotus
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A weird one, but does disabling discord in game overlay do anything?

vivid briar
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have you tried turning your graphics down?

young anvil
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dunno. usually its off for me but i guess discord wanted to turn it on so ill give it a go

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and I run all my games on low even if i can run them higher

hearty lotus
hearty lotus
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The update I did is in the screenshot, could be worth seeing if others facing the issue have the same update

young anvil
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so yeah its a CPU issue its topping out. EFT is using about 66% and discord is taking the other chunk it can for some reason

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gonna see what i can do to free up that CPU

hearty lotus
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Ive noticed that this game loves using all your resources as much as it can

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It uses 17GB of Vram on my machine lmao

young anvil
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christ i wish i had that much vram

hearty lotus
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I used to have a 8gb card, and havnt really noticed any difference in perf based on the vram alone

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My CPU Upgrade was the biggest difference

young anvil
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i definitely need a new cpu

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i5 2500k

hearty lotus
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oh wow, yeah you definitely do lol

young anvil
weary pollen
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can I call in a airdrop in offline mode

quaint bone
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Hi, RequestID#16284602

mellow sedge
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as of last night after a power outage, it's begun to take a noticeably longer time to load in, (around 4-5 extra minutes). and when i do load in, the game runs extremely slow... anyone know why?

vivid briar
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Having some trouble with my launcher anyone able to help?

west venture
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Can also do sfc /scannow on command prompt to check windows.

mellow sedge
west venture
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Is it just tarkov having issues since the outage?

mellow sedge
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yeah, every thing else runs perfectly fine

summer leaf
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Any reason for these mouselags? One of my friends occasionally has them too, the game itself is running fine as usual, no performance problems or anything, it's just my mouse that occasionally starts stuttering. It only happens in Tarkov though and my Mouse is pretty new so I'm 99% sure it's not a hardware issue.

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it doesn't happen all the time and seems map related somehow, I never get them on factory for example

west venture
mellow sedge
west venture
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Do you have an amd or nvidia card?

mellow sedge
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nvidia

west venture
mellow sedge
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alright, ill try that

west venture
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If you use Geforce experience make sure you select the clean install option.

sand heart
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Can anyone help me? Lost my e-mail ( got deleted ), where I had the game acc. The support is not answering, and I've sent a lot of e-mails to them. Do you know what to do to get the account back? Thx a lot enema

west venture
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Nothing we can do to help with that.

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It might be quicker to try and recover the email account rather than wait for bsg.

sudden coral
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My game keeps aborting whenever I load a raid, is that just bad internet or graphics card not being up to date?

winter sonnet
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instead of email

polar cosmos
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help, my game crash instant right after i click hideout
its weird, its never happen before the last game update

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i also reported this through the launcher

flat grove
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Which task do i need to complete in order to get to Eliminate killa, Eliminate Tagilla quests? pretty sure they changed it a lot

flat grove
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My jager quests rn:
Controller
Justice
Hunting Trip
Stray Dogs
Hunter
Tarkov shooter p5

and lvl 39

polar cosmos
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you dont have to kill reshala first for this

flat grove
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Yeah i killed reshala, gluhar and shturman

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but where's killa/tagilla

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it shouldnt be behind the goons right?

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oh i think i know what i need to do

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im missing mechanic quest and ragman quest

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cant find a fucking gphone for like a week

timid stag
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Anyone know how to fix low fps when using a high powered scope? I have a 2080Ti and a 3700x with 32GB of RAM. Game runs fine except for when zooming in with a 6x scope. I know they are PiP but I don't see streamers games lag as much as mine does.

vivid briar
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Can I buy a helmet with visor glasses on level 1 traders. And I am level 9 so I dont got flee market. I really need a helmet.

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factory pmc kill doesnt give scav karma anymore?

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or it gives 0.02 when it changed

dawn shell
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Hey. Issue here, my traders don’t show up unless I compelte a task with them, meaning can’t get insurance through praporr. I’m gonna try clearing my cache if that doesn’t work what should I do?

quiet summit
quiet summit
dawn shell
quiet summit
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You can try clearing/resetting your settings completely if you want to try that.

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Please backup the files contained before proceeding
Navigate to the following directory
C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings
Delete files Game.ini & Graphics.ini
Then go to your launcher and verify integrity

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Alternative to deleting is you can move the files to your desktop temporarily or something

dawn shell
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Ok gotcha

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Thanks for the help, how do I clear my cache I would like to try that aswell.

quiet summit
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Top right profile dropdown

dawn shell
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Ok thanks

dusty onyx
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is there any way to fix the air drop gilich were you cant loot it

quiet summit
dusty onyx
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git head shot rip

main cradle
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a lot of textures do this for me

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thought it was dlss at first but turned it off and still does it

sudden nymph
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Anyone ever see or read about getting a blue screen when you leave a raid? I have it happen like 1 every 10 raids... 3rd wipe and never had this issue before. Nothing has changed on my PC... I have an i7 10700k (not OC), 32gb@3200, and a 3080FE... No idea what's causing it and the event viewer doesn't say anything specific

vivid briar
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Anyone know why this error keeps happening at the end of raids or death?

terse vigil
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What is the keybind for using the compass?

quiet summit
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Just drag to your hotbar, or hover over and press a number

terse vigil
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Ah ok. Thanks!

quiet summit
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You can always re-bind one of the hotbar keys to U again if you would like to keep U

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Sure

terse vigil
quiet summit
thorn marsh
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Any of you guys have a problem with crashing every raid or two?

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Just started happening

vivid briar
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i cant buy a game :((

quiet summit
zealous blade
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can my friend bring a labs entry card into a raid to give it to me?

slim spruce
slim spruce
zealous blade
lofty halo
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I keep getting anti cheat connection failed any tips to fix this

lofty halo
vivid briar
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@slim spruce hey im back bsg support coudnt help me sadly and even after i bought a new ramm who is 100% compatible wiht the mohterbaord it still crahes

slim spruce
vivid briar
slim spruce
vivid briar
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bios update

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paging admin windos fierwall prio we even changed settings in bios and after all not working i bought a newer ramm whos 100% compateble wiht the mohter baord

terse vigil
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Where are the screenshots I take saved to?

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Like in-game screenshots using PrtSc

quiet summit
vapid portal
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my game randomly decides its gonna spike to 2 fps every second for a random period of time anywhere from 30 seconds do 10 minutes from my raid beggining, but when it doesnt glitch out i have a stable 60 fps, it seems its the most on customs but im not sure,

vivid briar
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Does any 1 know a way to fix an issue I am having? I have a medium end pc rtx 3050, i5-11400f and 16 gb pf ddr 4 ram. Every time I load into a raid I get good fps around 80+ after 5 seconds the fps goes significantly down to 50-60 fps. doesn't matter what settings I am using.

quiet summit
vapid portal
quiet summit
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See if it pops above 80%

vapid portal
quiet summit
vapid portal
vague wing
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how do i fix this?

oblique pagoda
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Game crashes every time I die, any fixes?

vapid portal
quiet summit
frozen sundial
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Game completely freezes, both my monitors turn black and ive gotta turn my pc off via the on/off button. Any fixes?

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i thought it was my psu and i changed it and it stopped for couple weeks but now its happening again

vivid briar
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I get this error after doing system restore on my windows,game got updated and all that.Do I need to redownload the game or theres something else I can do?

vivid briar
slim spruce
proud anchor
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Ive been having horrible lag/frame drops early raid. Anyone have a fix?

slim spruce
slim spruce
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system files

vivid briar
solar quarry
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im new to the game and when i opened the launcher it said play as usual but then it changed to repair when ive pressed play. it comes up with error 103001 and ive tried everything i can think of and nothing works

solar quarry
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ill send a screen shot

solar quarry
slim spruce
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You should also add the launcher and game folders to the windows defender white list

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And reboot and repair again.

slim spruce
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This problem about repairing often is usually because windows defender or another antivirus is removing files.

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exclude the whole launcher and game folder, not just an exe.

vivid briar
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@slim spruce verifying worked,tnx for your help!

wispy falcon
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My game freezes when loading into lighthouse and then goes unresponisve when waiting for players resulting in a crash

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the problem appeared this wipe for the first time since lighthouse was added

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and i cant rejoin aswell

mellow sedge
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whenever i try to load into a game, i get stuck on awaiting session start for a bit and then when i load in my game runs extremely slow, freeze framing every time i turn, walk or do anything. can anyone help?

agile cipher
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Not sure what channel should I ask this, but I'm currently using an AMD 3700x and 3070ti. My fps is somewhere between 40-70 fps, on most map except factory. Which sounds great on paper, but it feels very janky. Should I upgrade my cpu to improve the fps? and what to?

wispy stratus
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Hey, I'm on a laptop with a 1660ti/9750h but I notice that my gpu usage is REALLY low, is this normal?

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I run on low so I don't stutter, but i notice that my CPU is at 70% and GPU usually hanging around 3%

compact drift
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Hi everyone. After the last update my computer receives a BSOD the moment I click play on the game. I have a performed a clean install of the game, clean install of my graphics drivers, updated my BIOS and performed an integrity check on my RAM. Any help would be appreciated.

slim spruce
slim spruce
wispy stratus
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I've only had the game for a couple of days so I wasn't here last wipe

vivid briar
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Anyone how to increase performance on the game? I have a mid end pc, rtx 3050, I5-11400f, 16gb ddr4 ram and running tarkov at 60 fps is impossible even with dlss, I have tried many guides changing my in game and nvidia panel settings, nothing seems to work. I load in to a raid and get good fps around 80 after 5 seconds it drops down to 50. I honestly have no idea on how to fix this, I was able to run tarkov with the lowest settings with a much worse pc. (Offline raids give me around 80 fps+ depending on map)

compact drift
slim spruce
vivid briar
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anything you guys can do about this, it happens every other raid

vale blaze
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what does that name colour mean?

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certified hacker?

slim spruce
vale blaze
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my guy was blatant af in labs lol

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man got head ears round a bend and legged whilst he was killing my mate snapped on lol anyway ty

vivid briar
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cheaters pay them the most so NO1 customer

median ruin
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just better

vale blaze
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was class lol he could of atleast tried to make it look clean

lament smelt
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where do i report tk

slim spruce
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with video

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click "community off topic" button

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it's probably hidden

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right above general chat

novel mortar
desert cairn
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Any suggestions for someone who, despite going to specifically low traffic areas, keeps running into people and is bad at PvP?

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Also going at night with NODs.

mellow sedge
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after a couple nights ago, while in raid my game has been freeze framing a lot and to the point where its almost unplayable, anyone know a fix? i havent changed any settings or anything

desert cairn
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It's getting to a point where I make money by fleeing stuff from my scav, buy a cheap kit, and lose everything I earned on my scav, sometimes more than I had to begin with.

raw belfry
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I need help with my game it wont install

ivory moon
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Anyone knows how to fix screen freezing and stuttering got no problem with it last wipe

compact drift
# slim spruce what are your specs?

Processor Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz, 3600 Mhz, 8 Core(s), 16 Logical Processor(s)
Installed Physical Memory (RAM) 16.0 GB
Video NVIDIA RTX 2080

slim spruce
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Also, verify integrity of game files.

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Even after a reinstall it could be corrupted.

compact drift
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My PC did update to Windows 11 though hMM

slim spruce
compact drift
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Ok ill run that again, did it before and found nothing

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Also thanks so much for your responses

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"Windows Resource Protection did not find any integrity violations."

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Dont they know i jsut want to feed scavs my gear?

slim spruce
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If there's nothing try event viewer

compact drift
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"Installation Failure: Windows failed to install the following update with error 0x80073D02: 9NZKPSTSNW4P-Microsoft.XboxGamingOverlay." is in there oto

slim spruce
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What is happening at the time you crash?

compact drift
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I open battle launcher, i click play, and it gives me a variety of BSOD "attempted to write to read only" reasons

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Ive done it with no other programs opened just to make sure

slim spruce
compact drift
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Yes everything is updated

slim spruce
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look for things at or right before you crash

compact drift
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Seems to be "The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
Windows.SecurityCenter.WscDataProtection
and APPID
Unavailable
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool."

slim spruce
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Going to settings
Search for "xbox game bar" and select "Enable Xbox Game Bar" when it pops up
Turn off the option to "Open XBox Game Bar using this button on a controller"
Go back to main settings menu
Search for and select "Apps and Features"
Scroll down to Xbox Game Bar, click the three dots, and go to advanced settings
Scroll down to Background app permissions and set the drop down option to Never

waxen elbow
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ever since the new patch, my game has been lagging to shit, what could've changed? it was fine before

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maybe it was from upgrading to windows 11

compact drift
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Bro i think you fixed it

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Thank you so much

slim spruce
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😄

slim spruce
waxen elbow
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lag when I die, and just overall stuttering

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game freezes for a minute at death

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when someone shoots at me I just freeze

slim spruce
waxen elbow
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1080, 8700k, 16gb ram

slim spruce
waxen elbow
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dont think so

slim spruce
waxen elbow
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kk, thx

dark perch
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anyone else got kernel mode heap corrupt BSOD upon loading into a map?
(Interchange)
r5 3500x
rtx 3060
16 gb ddr4

fading ingot
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mic stops working when loading into raid and in raid, anyone have a fix?

wise ivy
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how can I fix error 230?

slim spruce
slim spruce
dark perch
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im updating my gpu driver and trying again now

slim spruce
dark perch
#

wilco

low wharf
slim spruce
dark perch
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o wow i managed to load into a raid, FINALLY

half cape
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Anyone know how long it takes for an account recovery response? 🥺

last jewel
#

These new masks go brazy

slim spruce
slim geyser
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anyone know if there's an in-raid fix for the bug where you suddenly can't activate any of the items in your inventory (whether bound to numbers, right-click use, or drag to injured limb... animation just starts and nothing happens)

fierce light
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is there any way to get 3d assets from the game to work with and animate in blender and ue5?

slim spruce
inland wren
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How do I report someone

slim spruce
bright remnant
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So when ever I try to make an account it tells me that my "Email address on this domain can not be registered." btw im using outlook

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anyone now how to fix this?

slim spruce
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Try gmail. I would recommend a gmail just for tarkov.

bright remnant
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ok thanks

charred hound
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anyone know why i cant stream my game in discord like the option is there but i start the stream and it either is just a black screen, or a frozen discord screen, and yes im streaming the game not the screen or anything else. i just want my friends to be able to hear me

slim spruce
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I am not an expert with discord streaming unfortunately.

karmic moth
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could someone suggest some good settings for me to increase visibility in the game, ive been tweaking around but cant seem to be happy (i have a 1660 super and ryzen 5 3600)

charred hound
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hm i have no clue

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@slim spruce i cant find anything on it

slim spruce
charred hound
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yes i can hop into a channel and show you if you would like

slim spruce
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That or a graphics card driver update or reinstall and check "clean installation".

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Another option is running discord's exe as admin in the properties > compatibility tab > check run as admin

thorny python
#

someone tell me why the change password function is borderline useless?

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and the remember password function lol

hallow silo
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why does loading loot take 4 years

slim spruce
hallow silo
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Thought I'd already done it but I'll double check

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does anyone know how to get past constant "cannot connect to anti-cheat" messages?

hallow silo
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hmm tried the first two

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will have to try different internet

slim spruce
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Either no ipv6 or having ipv6 and ipv4 but not a unique ipv4 address

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dual stack lite is not dual stack, also.

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The people I've seen recently don't have an ipv6 address at all

hallow silo
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there is also a kinda of antivirus filter thing on the wifi

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"eero" is what it's called

slim spruce
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I have never heard of that one.

harsh gazelle
#

So I currently have no internet is there a way to run the game offline... I can run the exe but it doesn't load past the first image

slim spruce
harsh gazelle
#

Dang

slim spruce
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You must start the game with the launcher.

harsh gazelle
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Guess I'm out of luck then

clear citrus
#

How can tarkov make my discord and chrome so slow sometimes. m2 ssd 32gb ram 3666hz so weird

vale blaze
cerulean flower
#

Im not sure if this is the right place to ask, but are there SVG assets of the different Rank icons in game? (Like the wolf for rank/Character level 30 and 35)

undone plover
#

I can't sign into my account it says it sends me a verification code but I never receive one I use to get them but I don't anymore

hearty lotus
polar cosmos
#

is anyone havin the same problem?

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its weird that every thing else is working.. normally.. but hideout

vivid briar
#

Is Xsolla the only way to get this game?I have a friend from Ukraine that really wants to get this game but he gets errors while trying to make a payment

leaden elk
#

Does anyone know why the auto sort is gone in containers?

last bough
#

why isnt this build working for gunsmith pt13?

ivory moon
#

My game is hitting 90fps 70 average but it stutter and drops at 14 fps. Anyone knows a fix in these?

high kindle
#

why doesn't it let me select both of the boxes :(

ivory moon
#

idk what values i should put here those are the values i am using now and stutters like crazy

wary spire
#

Hey guys, i haven't been receiving emails from battlestate games for about a year or 2, and now I have to verify in the launcher, but I cant, cause I don't receive emails.
I made a 2nd account to contact support, but they told me I had to contact support on my main account. Ive tried to fix the email issue, but nothing has been working. Any ideas?

vale blaze
# novel mortar 😂

You legged me and snapped to my pal, then killed me round a bend, u dont some Angelina Jolie bullet bending to my ear was wrong