#ddb-support

1 messages · Page 32 of 1

meager condor
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I submitted a request, now I just have to wait

reef flower
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amazing, thank you

distant coral
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Hello! I'm trying to make a sheet for a Blighted Druid. I have "Critical Role Content" enabled under Partnered Content in the character builder, but only the Druid Circle of the Land/Moon subclasses are showing up in the list. What am I missing? According to the Druid Class Page, this should be available partnered content, and isn't purchasable anywhere

uneven lantern
steep ridge
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Hi, everyone! I’m using ddb with Roll20 through the Beyond20 extension, and suddenly today ddb stopped sending attack rolls to the Roll20 chat. It send item descriptions, but doesn’t roll the dice. Neither to hit, nor damage. I already reinstalled Beyond20 twice, it doesn’t fix it. Is anyone having the same issue?

uneven lantern
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We can't help with anything related to Beyond20, I'm afraid.

steep ridge
woeful wadi
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Does anyone know when swordcoast and spell jammers are being added to maps

dire blade
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No one can say, but you can always grab those out of the books themselves and manually upload them in the meantime. That's what I do!

woeful wadi
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That message about useing art youbdont own earning a banned scared me outa that cause i wasnt quite sure what they ment

quaint herald
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It seems the game log for character sheets doesn't auto scroll anymore when new entries are added. And the send to (default) button scrolls off screen.

It seems like adjusting the div in this video to have height: 100% fixes the issue so maybe a small css issue.

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I had beyond20/abovevtt on there but I can replicate this without any extensions running as well.

modest pelican
woeful wadi
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Thankyou

tired aspen
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I'm implementing slow healing in my campaign. Where you don't heal to max on long rests. How can I make the apps rest feature do this?

modest pelican
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That feature is not currently supported

hearty salmon
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It seems like Artifacts don't have their brown rarity color anymore

image.png
modest pelican
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That change appears to have been made to improve readability in underdark mode

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If you disable that mode, the name changes from silver to brown

hearty salmon
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I feel like this doesn't improve readability but instead makes it less readable? It also might be confusing for the average user because every other color doesn't change.

Additionally, on the actions tab, the item doesn't even have the silver color, it's just white like everything else.

edgy oriole
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For accessibility and usability reasons the color contrast (under most conditions) needs to be 4.5:1 between foreground and background to be considered sufficient contrast.

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So in this particular case, the brown does not provide enough contrast and had to be changed.

hearty salmon
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I can't speak to the technicality of it but wouldn't a color that isn't a shade closer to gray contrast more?

image.png
edgy oriole
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Dark mode can make creating sufficient contrast fairly challenging as folks typically read things better with black text on light backgrounds.

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Folks with color blindness may have a hard time differentiating that brown color from the orange color (used for legendary items)

modest pelican
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Both meet the minimum but silver on black is better in terms of accessibility

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However, we can pass on the discrepancy between actions and inventory

hearty salmon
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I see. But disregarding constrast, the color scaling going from White, Green, Blue, Purple, Yellow, Silver(gray) feels off.

modest pelican
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Yes, if you ignore the reason why it was done, it would seem off

hearty salmon
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It looks nigh identical to common rarity items

image.png
modest pelican
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That's likely the same issue as the Actions view where it's not rendering the new colour

hearty salmon
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wait, i think the color just isn't applying to the item search

modest pelican
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So in that case it is identical

hearty salmon
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Sorry bad example--it's pretty close

image.png
modest pelican
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We can pass along this feedback

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In the meantime, you can always disable underdark mode

hearty salmon
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Cheers, thanks for considering it

hearty salmon
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Sorry, one last thing, I believe the entire coloring for it might just be bugged. I checked the css and...

in ItemName.scss, line 68:

      &-artificat--dark-mode {
        color: $item-name--color-artifact--dark-mode;
      }

artifact is mispelled as artificat

edgy oriole
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We will pass that on

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(and thank you for sharing your thoughts and feedback on this!)

fluid basin
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Is anyone having issues logging into d&d beyond? Password didn't work, did password reset, WILL NOT accept any password I type in.

Server having issues or something?

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Sorry, context, the password reset field is what will not accept any combination of anything.

edgy oriole
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DnDBeyond uses Apple, Google, or Wizards of the Coast accounts to do logins - it does not by itself have its own login system and relies on these other parties to handle login and authentication.

fluid basin
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.... apparently asking here is what got it to work. Sorry, it was the wizards login. I forgot they are separate.

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Thank you!

edgy oriole
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You’re welcome! Take care and happy adventuring!

frank pond
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Random and very specific question: I’m trying to use the tooltip to link the spell Dragon’s Breath in a home brew NPC and it keeps failing. Are there some some spells that the tooltip just doesn’t work on or is there something special I have to do spells like this?

I know I can brute force it with a direct link to the spell, but I prefer the tooltip.

modest pelican
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Check you're using the right apostrophe

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That can sometimes trip things up

random iron
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How do I get more races

edgy oriole
loud sedgeBOT
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Accessing Content on D&D Beyond

There are five ways to access content on D&D Beyond that you may have in your physical books

  1. Purchase the full book from the marketplace
  2. Purchase a digital/physical bundle from dndstore.wizards.com
  3. Join a campaign with someone who already owns the book where content sharing has been enabled
  4. Use the homebrew tools to copy the content from your physical book into D&D Beyond. Note: Do not publish any content copied in this way, it is for personal use only
uneven spade
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What's the rule of creating a DND character?

edgy oriole
limber veldt
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Hello, I am a first time DM and I am very attached to this idea of a antagonist with a specific power set, I've checked a lot of classes and none really work with it so I was wondering how does one go about making homebrew and putting it in the website? Also i couldnt really find a book or something to buy that allowed for it

royal tapir
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Could anyone help me with an issue im having.

DNDBeyond says I currently don't having a running subscription and wants me to remove my charcters.
When I click subscribe it takes me to google play and shows that I clearly have a subscription running.

Theres nothing I can do, can't subscribe since I have a subscription and wont let me do anything since it thinks I dont have a subscription.

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NVM guess its working now

modest pelican
quaint herald
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Not a big deal but when in a smaller window and the features & traits tab wraps it pushes the text area slightly out of the box. (between ~1024px and 1200px window width).

image.png
hardy gyro
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Don't know if this related to the same "readability" changes pushed yesterday, but now magic items that have spells on them, whether homebrewed or not, are just showing as "Item" under their spells in the spell list.

My players actually noticed this change during our session last night. This has to be a bug, right? 😂

image.png
dire blade
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They used to be more specific and tell you which item was giving them! That’s a bummer.

small path
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im having a problem, whenever I click on the hit dice or on the damage dice it doesnt do a roll and only gives me a description of the item

real ruin
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Anyone been having issues with dice rolls? Everything hanging and not showing on the log whether characters rolled from Web or mob. Appeared on refresh of page but no rolls refreshing automatically. Was happening in maps too....

open hatch
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the homebrew optional traits i make wont pop up

lapis geyser
small path
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ja

lapis geyser
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you need to update, ddb site update broke it

small path
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Ok Gotcha thanks a bunch

hearty salmon
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Spell details in the character builder are white on white

image.png image.png
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Issue is being caused by styles.module.css, line 9
It is only present when the character sheet is set to underdark mode

.item[role] > p {
  font-size: 0.813rem;
  color: var(--theme-contrast);
  opacity: 0.9;
  line-height: 1.3;
}
ornate remnant
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I'm not really sure what I'm doing wrong, I've checked for Beyond20 updates, and attacks still aren't going through to the roll20 window from the dndbeyond character sheet, just the item description. Any suggestions?

fixed: Any Chrome based browser is working (Opera, Edge, Brave etc) it's just Firefox that's messed up

edgy oriole
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Check with the developer of Beyond20. Neither DnDBeyond or Roll20 created that web extension nor do we support it.

ornate remnant
lofty sluice
ornate remnant
lofty sluice
austere arrow
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Is there any way i can copy my character info out of ddb and post it on discord for example or would i just have to take Screenshots or something?

modest pelican
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Provided your character isn't set to private, you can just link to your character
Anyone clicking that link will get a read-only version of your character sheet

austere arrow
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Alright imma check if i can find it

timid drift
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There's also a PDF

quick pewter
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Hello!

ive got a question for a while now there is a problem with beyond and beyond 20, where some weapons when you click the to hit or damage roll, dont roll those dice, but rather it just posts a item discription in the vtt ..

uneven lantern
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We can’t really help with Beyond20, I’m afraid.

lilac trout
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Whats the best place to write down your wild shape forms in D&D beyond, so you can pull stats quickly?

hearty salmon
edgy oriole
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Yep - the Extra's tab and add a companion through the Manage Extras button.

lilac trout
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Oh wait, I already knew this, my memory must be atrocious. Thanks!

sage mango
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Just wondering, what is the recommended way to add monsters in the middle of an encounter? Manual entry seems limited, whereas editing the encounter is cumbersome. I seem to be missing a way to just drag a new monster out of the compendium into the fight.

modest pelican
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You can edit encounters on the fly; progress is saved and you can resume after editing

hazy pecan
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Hi I have some problems with my master tier subscription to the app. Some benefits are not working properly (mostly the content sharing and the monthly subscription perks)
I'm completely lost and would apprecieate some help

uneven lantern
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Can you be more specific? In what way is content sharing not working?

vital marsh
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Hi. quick question. How can I make non-magical equipment in D&D beyond?

balmy venture
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DDB doesn't have tools for creating mundane objects through the homebrew tools

vital marsh
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ahh. so for my campaign I'd just change "light crossbow" to revolver

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Yes I know there are firearms rules. I'm not using them because of balance

balmy venture
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Yeah, but unfortuatnely if the revolver is supposed to have different damage die to a light crossbow, it wont show that

vital marsh
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nods

vital marsh
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What about if I need to change the reload property?

uneven lantern
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You can add a custom item to your inventory with any name and description you care to give.

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Just click Manage Inventory > Add Custom Item.

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You can pair that with a custom action if you want something you can roll.

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Go to Actions and click Manage Custom in the top right corner.

mystic surge
hearty salmon
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Not without disabling underdark mode on the character sheet or editing the page with the stylish extension

mystic surge
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What a strange issue to suddenly happen

edgy oriole
austere arrow
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Is there like some solo campaign in the app so i can get used to dnd?

uneven lantern
twilit beacon
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hello, I'm new

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I have a technical question enabled (I am actually pretty sure that this is a bug, hence I'm writing here).

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I recently went on vacation to spain, played a remote dnd session using my char from dndbeyond, and now whenever i open my character sheet, half of things are written in spanish

frank otter
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So I been trying to find a DM for my guild beginner group.What would be a good way to go about it?

modest pelican
modest pelican
twilit beacon
mystic fossil
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Dragonlance Feat: Initiate of High Sorcery states, "You can cast each of the chosen 1st-level spells without a spell slot, and you must finish a long rest before you can cast it in this way again. You can also cast the spells using any spell slots you have." As a Wizard casting these 1st level spells *with * a spell slot, do I need to prepare them? When I hit the 'use' button on dndbeyond, I don't see a button for cast, to get it to work, I need to also add to spellbook and prepare them, but is this how it's meant to work?

swift bane
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I keep getting an error message that the website thinks I'm using automation tools to navigate the site (which I don't understand the need for in the first place). I've made sure that both JavaScript and cookies are enabled for D&D Beyond, and I don't use ad blockers. It wouldn't be as big of an issue if it weren't for the fact that the click and hold prompt just gives me an error message asking me to try again, to the point where I have to exit out of my browser and go back. I'm using Google Chrome.

uneven lantern
uneven lantern
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Or in another browser?

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If not, there's probably a browser extension that's interfering. You could disable them all, then re-enable one by one to find the culprit.

hot idol
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Would someone be willing to help train me on setting up homebrew so that it functions and is aesthetically like any other Subclass in the system? I have them written out I am just having trouble getting "Ease of use" for people who select the class

dense viper
analog bough
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Hey, dnd beyondes website is different and isnt letting me purchase races by themselves seperate from the whole source book, could anyone pls help me?

naive lodge
dire blade
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Wait what, legendary bundle discounts are no longer being honored? That has to be a bug, right?

uneven lantern
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The bundles themselves are no longer being offered, but anyone who owns it already should continue to receive the associated discount.

dire blade
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That does not appear to be true. I own the bundles and yet am not being shown the discount. It wants me to pay full for anything I add to my cart.

uneven lantern
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What specifically are you trying to buy? Can you share a screenshot?

dire blade
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This is an example. I had this in my cart but hadn't pulled the trigger on it. Before the update showed the discount, now is only showing full price.

image.png
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I also tried it with other stuff I already own, which I used to be able to get the discount on as well.

uneven lantern
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The Legendary Bundle discount should never have applied for things you already owned. 🤔

dire blade
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Well, it showed in the cart, but I never actually went through with any purchase so I guess I'm uncertain. Still, it definitely should be working on that purchase in the screenshot. I don't own it yet.

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I have the receipt for when it worked on the Vecna adventure, but it never updates with the discount for the Infinite Staircase.

uneven lantern
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What's your DDB username?

dire blade
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RisingDusk

uneven lantern
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Thanks. Gonna send this over to the team for review.

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They've again told me the discount should still be included, so that's definitely the intent.

dire blade
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Okay! Feel free to have anyone message me if they want me to test anything.

uneven lantern
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@dire blade They're gonna get that fixed for you. dndLove

dire blade
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Hooray! Glad they could figure it out!

lapis geyser
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is the change log being depreciated? i can't seem to find the link on the site for it anymore

modest pelican
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Click the icon at the top of the page

image.png
lapis geyser
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ahh i see, it used to be at the bottom of the page, didnt know thats what that was 😅 Thanks!

modest pelican
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I can't recall it ever being at the bottom of the page, that icon at the top has been the main link through for years

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(Not saying it wasn't, just that I can't recall ever seeing it there)

lapis geyser
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to be fair, i have never used that link, or any of those at the top, as i dont get messages or notifications, which im pretty sure are mostly tied to the forum?

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for reference, it used to look like this:

image.png
modest pelican
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Looks like the redundant quick links have been removed

lapis geyser
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good to know. thanks for letting me know where the link was

uneven lantern
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You can also find it in the main menu under Media > Changelog.

lapis geyser
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i am just blind today it seems, thanks

dire blade
open valve
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Just double checking, I've searched message history so I think I know the answer. The legendary bundles aren't available anymore?

uneven lantern
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That's correct.

open valve
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Shouldn't have waited until payday haha 🙃 sad times for me

noble field
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was there an announcement we missed of bundles going away and of piecemeal purchase options going away?

uneven lantern
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There have been no announcements yet regarding the new marketplace.

noble field
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ahh.,... well that is a decision.

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lack of communciation has never biten WoTC in the back before, so i'm sure it will be fine

inner oracle
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Was there an update to the marketplace? I can’t seem to find the option to just buy subclasses from xanathars

lapis geyser
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They appear to have removed it from everything, as well as hiding items you own

inner oracle
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That’s ridiculous

halcyon plover
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bit confused why the new market place has a ad mentioning free shipping for a digital store

lapis geyser
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They have physical products listed now

halcyon plover
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ah ok

dire blade
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It's not just a digital store any more. You can purchase physical products.

lone void
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Looks like the USA WotC store has been merged in. Which I guess makes sense. Why maintain two separate storefront?

lapis geyser
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Does make sense, though the loss of functionality hurts

torn crystal
lapis geyser
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no, sorry, i meant they had removed the ability to purchase piecemeal from every book

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though now that you mention it, i should check this

noble field
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i havent made any purchases in April...the link that goes to my original account order history works fine

torn crystal
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ah, okay. Wasn't sure if that's something I should escalate.

You should still have access to and be able to use whatever items you previously purchased individually, though!

lapis geyser
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unfortunately i no longer have access to my product licenses

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as in i cant view them

noble field
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so..if you bought piecemeal before...is that price reflected if you decide to purchase the full book now?

torn crystal
lapis geyser
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i found that

torn crystal
noble field
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oh.... well... again, that is a decision

lapis geyser
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I feel like there should have definitely been an announcement before such a drastic change?

halcyon plover
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did wizard say they where going to be making changing like this ahead of time this kind of feel like some you want to give a head out to your user base ahead of time

noble field
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there was not...i asked earlier

halcyon plover
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its doesnt affect me much since i have always bought the full books but still

noble field
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yeah, it's outright theft tho to people that bought piecemeal...now they end up paying even more for a book.

halcyon plover
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question what happens in regard to the legendary bundle owners

lapis geyser
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I can however confirm that i at least have access to the individual items i have bought (at least from ghosts of saltmarsh)

torn crystal
halcyon plover
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ok thanks that good

lapis geyser
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I am not able to view any orders on the order history page either, i can see order number, total and date, but all of the view order links go to a 404 page now

noble field
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i think someone reported earlier tho that their bundle discount was not working. good to know it's supposed to tho

torn crystal
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yup. i think we got that fixed

lone void
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Yeah, I can confirm this. It only shows up in the cart, not the displayed price, but there are these tags

Screenshot_20240430-173703.png
noble field
torn crystal
lapis geyser
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can you ask about a la carte purchase discounts as well? doesnt seem right that we have to pay for the same content twice if we want the whole book now

torn crystal
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I will also escalate that, but transparency, I may not get that answer today. Don't want you to think I forgot.

lapis geyser
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thanks

noble field
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maybe they work on an announcement of any type.... at least let us know what is meant to be, what should be...anything at all. a surprise change like this is insane

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or, if they can build a time machine to make an announcement before hand... i know i woulda pulled the trigger on legendary if i knew it's days were numbered

lapis geyser
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they should also consider that this is a violation of their own terms of service, which states that they will notify in advance of removing any ongoing discounts

severe apex
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Where can I find my purchased digital content on the D&D beyond website?

lapis geyser
dense warren
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Hi DM here, I'm not sure why some of my players sheets are showing seemingly random values. Can anyone understand this? This is not the only player in the campaign like this.

image.png
noble field
severe apex
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Ok, I have been to that page. How do I download the content?

noble field
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is his strength higher? finesses in the DDB character sheets means it will take the higher of Dex or STR

lapis geyser
severe apex
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Ok, got it, thanks

uneven lantern
severe apex
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I purchased the PHB. I have the R20converter thingy

uneven lantern
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You can find the PHB under Sources > Player's Handbook.

severe apex
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thanks!

dense warren
uneven lantern
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Every one of those you equip increases your shortsword attack bonus by 1.

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Since you've got four equipped, that number has gone up by 4.

severe apex
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I purchased the PHB this morning but when I use Beyond20 v2.9.2 I receive an error message stating that I must purchase the PHB. Any thoughts?

lapis geyser
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you won't get support for Beyond20 here, it isnt supported by the site

edgy oriole
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We don’t support Beyond20 (neither does Roll20). It’s a third party web browser extension

dense warren
severe apex
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k

devout yacht
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I'm a bit confused (Idk if this is the right place to ask). I thought that the early release for Vecna: Eve of Ruin could only be achieved by preordering the digital + physical bundle, but I recently checked the marketplace and now it says that only the digital preorder is required to have early access???

Screenshot_2024-04-30_at_11.33.26_a.m..png
torn crystal
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I'll confirm this for ya, but I'm pretty sure that preordering in any capacity gets you early access.

devout yacht
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Ok that's great, thank you! I was a bit confused 😅

torn crystal
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Like.. that's a logical assumption I have, because I don't see the point in preordering a physical book if you're leaning digital and then not getting access to the... digital... stuff 😅

devout yacht
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Also, so I do have the benefits of the preorder but I don't see the you already own this item lil text at the bottom of the add to cart button in the new marketplace. I'm fairly sure nothing is wrong, but I just wanted to make sure this was... normal?

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I already have the oneshot adventure, frames, and so on but I'm just slightly paranoid.

halcyon plover
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if they did change the bundle only early access that is awsome

torn crystal
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i think that's because the item "doesn't exist" yet because it's not released? i will dig deeper. i'm still learning my way around the new marketplace myself

devout yacht
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Gotcha. Yeah, that would be the logical assumption in all honesty. I'm most certain that there's nothing to worry about! Thanks for the help tho! :D

torn crystal
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noooo problem 👍🏾

lapis geyser
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viewing older orders seems to be working now

devout yacht
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Wait actually, how do you check your order history?

lapis geyser
gleaming sphinx
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I just took two books through the following process: click into product page, adding to cart, viewing cart, going through order up to confirmation, and it never said anywhere I owned the book. I did it with the DMG and Curse of Strahd, digital versions. I own both.

lapis geyser
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you own the books on dndbeyond?

gleaming sphinx
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Correct. They both show as well in the "Click here for purchased priro to april 30th" section as well.

noble field
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when i click on a product page, there is a small note that reads i own that content digitally. so far across all the products i own.

lapis geyser
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can you take a screenshot of the product page?

noble field
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the product page is the only one i see that note on

lapis geyser
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Im seeing it both on the product page, and in the cart

gleaming sphinx
noble field
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weird...it's definitely on my screen. right under the big red button

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are you sure you're logged in? first timei went to market i had to re-sign in

lapis geyser
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its showing up for me as well

image.png
noble field
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oohh...wait...i lied. my bad

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it's NOT there

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it is when i look at other books tho

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so far, just dmg isnt showing it

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checking all my books...so far only DMG is missing the "already owned" text

gleaming sphinx
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Yes. I'm logged in.

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CoS is doing it too.

image.png
noble field
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my CoS has it.

image.png
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this may be a propagation issue.... if they had to move all accounts to a new DB or something and some data just hasnt gotten update yet?

gleaming sphinx
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PHB is doing it it as well.

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I am for sure logged in. Can click on the account and see all of my stuff if I follow the links for old purchases, etc.

image.png
devout yacht
noble field
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that's weird,,, only one of my books (DMG) is doing it. but multiple of yours. so..yeah...definitely a bug

vivid flicker
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i notice some of the feats appearing twice with no reason (homebrew not shared - no extra content there)

lapis geyser
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which feats are you seeing twice?

vivid flicker
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from the top alert, actor, athlete

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i haven't checked them all since i had to turn back to prepping for our session but a player noticed it. I'm the only one with content sharing on and homebrew is disabled

uneven lantern
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Do you have it filtered to show just PHB feats?

vivid flicker
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i do not

fresh rapids
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Hello, I think this is the right spot to post in. In one of my campaigns that I have content sharing enabled, a player of mine owns a handful of sourcebooks that I do not own. I noticed today that I don't currently have access to these books, but the player is still in the campaign and I still have content sharing enabled. I have tried disabling and reenabling content sharing but so far it has not worked.

idle arch
fresh rapids
idle arch
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When you say you don’t have access to the books, what we’re you attempting to do?

fresh rapids
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For example, the player in the campaign has the Strixhaven book, but I can't access the book or any of the content it provides. I can't read the sourcebook or see/access any of the spells, races, subclasses, feats, monsters, items, etc, even when trying to find them inside a character sheet in the campaign with content sharing.

idle arch
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I suppose the first thing I’d check is make sure that your Master Tier Subscription didn’t expire. If it’s still active, then it might be best to submit a support ticket for this

fresh rapids
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Alright. Thank you

loud sparrow
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So I bought most of the items from the DMG before the marketplace update and still have them, but the book is still full price? Is that intentional or...

dense viper
loud sparrow
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Is this not a support question

dense viper
idle arch
noble field
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the bulk of the new market place convo is happening at #ddb-feedback . a rep is taking feedback to look into your particular question tho, since it has come up a few times already

loud sparrow
noble field
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we dont know that the pre-bought piecemeal content not crediting a book is intentional or not yet. we're waiting for a response to that and other questions

#

piecemeal content is no longer available in the new marketplace, as has been confirmed by the new FAQ.

loud sparrow
#

I still have the piecemeal content but it's not discounted from the full books

torn crystal
loud sparrow
#

Also I've preordered Infinite Staircase and have the character sheet decal stuff but not the dice? Are they releasing with the book?

loud sparrow
#

Why in all 9 hells would a company intentionally invalidate a purchase

#

Several purchases even

idle arch
#

You still have the content you previously purchased. It would only be “thrown away” if you purchased the full book now

loud sparrow
torn crystal
#

Yeah, your individual purchases are still a part of your content. I'm checking on the dice now!

loud sparrow
#

I WOULD like to get the book without paying for everything again

torn crystal
#

It's a fair assumption to make and a fair want to have! I am gathering all the feedback from the server today and passing it along. When I know more, so will y'all.

loud sparrow
#

Ok

#

Do we have a dice update btw

torn crystal
#

i'm still waiting to hear back. as you can imagine, our support teams are quite busy today

loud sparrow
#

Ok

torn crystal
#

thanks for your patience! 🙂

loud sparrow
#

Also I've definitely preordered it (I've got some of the perks) but on the marketplace it it doesn't say I own it whereas it does with eve of ruin

uneven lantern
#

I don't think the Staircase dice have released yet.

loud sparrow
#

I've got receipts and screenshots and everything

uneven lantern
#

(Though the Vecna ones are already available.)

loud sparrow
#

I only preordered Vecna digitally and preordered the staircase bundle so is that it?

#

As in physical plus digital

loud sparrow
halcyon plover
#

any information if how early access has changed the website now seem to imply you no longer need to purchase the bundle for it anymore but a recent dnd social post seem to say its still bundle any clarification would be appreciated

torn crystal
#

also, i understand your eagerness to get an answer, and it is being looked into, but continuously posting about it isn't going to make the answer appear faster

loud sparrow
#

Sorry

#

It's just that I've spent a lot of money on this

torn crystal
#

i totally understand. ❤️

uneven lantern
#

I do know that in the old marketplace, bundle preorders would not show as already owned until the official release day.

loud sparrow
#

Ok, that's good

uneven lantern
#

They used a separate ID to allow the two-week early access, and those IDs would get merged once the book released.

loud sparrow
#

Cheers

lapis geyser
loud sparrow
#

Seems like it 😐

#

WoTC try not to screw over their customers challenge (impossible)

naive lodge
#

If you want to give feedback that we can gather to pass along we will do so.

#

And we really are gathering it.

image.png
loud sparrow
#

I've basically said everything, it's all in this channel

torn crystal
#

@loud sparrow hey ho~

My workday is over, but I have yet to hear back from support about preorder perks for Quests from the Infinite Staircase. It could be as spamandtuna mentioned that the dice have just not unlocked yet. You have the frames and backdrops, so you're definitely entitled to them. I will follow up on this tomorrow.

loud sparrow
#

Thank you!

lapis geyser
#

so, they posted an update on the marketplace finally, and it states that a la carte orders do still credit towards the cost of the books. as far as i can tell, this is not working, i own 4 items from ghosts of saltmarsh, and it still shows full price

loud sparrow
#

Same here

fallen oxide
#

Ditto. Saw the below & was about to ask

Screenshot_20240501_110141_Chrome.jpg
uneven lantern
#

We’re trying to get clarification, but given the late hour, I’m not sure when that clarification will come.

dull dock
#

has anyone run into an issue with content sharing not working for them? I'm part of a campaign with my friends and all of them have access to the hosts books except for me. its even not working on my old characters

covert pebble
#

Ok, D&D Beyond, how do I link to spells and stuff like official D&D stat blocks do?

modest pelican
#

As long as it's not homebrew, you can use tooltips

#

For spells, that tooltip is
[spell] spell name [/spell]

covert pebble
#

It's coming up with "Tooltip not found"

modest pelican
#

That would suggest you're spelling the name of the spell incorrectly

covert pebble
#

does it need to be no caps

modest pelican
#

What's the spell you're trying to link to and what's the tooltip you're using?

covert pebble
#

cus there's no way in the hells I'm spealling the name Fireball wrong

covert pebble
modest pelican
#

Sorry, I realised that I added underscores to add italics to the bit where the spell name goes, and forgot that code text doesn't format

#

Yeah, ignore the underscores, that was an error on my part

#

Trying to combine incompatible formatting

covert pebble
#

Oh ok, so it's just [spell] spell name [/spell]?

modest pelican
#

correct

#

Fireball would be
[spell]fireball[/spell]

covert pebble
#

Ok, I got it now

#

thank you v much

modest pelican
#

No worries

novel roost
#

Did D&D beyond just remove the feature to buy single items from books?

#

Or am I too dumb to find how to do it in the new UI

modest pelican
#

From the FAQ

Are à la carte purchases of subclasses, feats, and other game listings no longer available?

While they are no longer available for purchase, any such items that you've previously purchased will continue to be available for use on D&D Beyond.

novel roost
#

That is so greedy my god

#

Why did they deside to make the change?

modest pelican
#

All available information is in the FAQ

novel roost
#

Yikes another WOTC L

#

I don't even know if its worth using D&DB anymore

merry pasture
#

really frustrated with the buying by piecemeal being removed, but i suppose i’ve been planning on buying tcoe anyways

just bought it, but i only have access to the book? i have no customisation options in character creation, artificer isn’t there at all, drow isn’t showing up and i don’t have choices for my new subclasses. how do i fix this??

modest pelican
merry pasture
modest pelican
#

Is the book being shared with you through any campaigns?

merry pasture
#

nope, im not in any campaigns on ddb at the moment

modest pelican
#

Okay, in that case your best bet would be getting in a customer support ticket

loud sedgeBOT
#
Contacting Customer Support

If you have an issue with D&D Beyond purchases or subscriptions, you may need to contact customer support. To do so, please go to http://dndbeyond.link/SubmitTicket and submit a ticket.

Important

  1. You will need to make an account for the support ticket system. This is not your D&D Beyond account.
  2. Tickets are responded to in the order they are received and response times depend on how busy the support team is.
  3. Tickets are grouped by user based on the most recent ticket. Do not submit multiple tickets for the same issue. This will push you down the queue
  4. The customer support team is active Monday-Friday and work US hours. This means you may not get a response based on your local timezone or weekends.
merry pasture
#

ah okay, thank you!

modest pelican
#

Sorry I couldn't be of more help

merry pasture
#

it’s fine, i assume everything’s been a little janky since marketplace update anyways

dapper basalt
#

Not seeing Paypal to purchase new books on the new Marketplace is such a hassle. There's only card option available. But our subscriptions are still tied to paypal so.... It's a bit frustrating.

devout yacht
#

Here’s a question: when preordering the physical + digital bundle in the dnd store, how does one ensure that the digital copy is sent over to their DnD Beyond account? By signing up? Would one need a WoTC account and have that linked to their DnD Beyond account prior to the preorder? Additionally, if I had already preordered the digital book alone, and then preorder the physical AND digital bundle, would I be able to still get it on May 7th as early release or did I royally screw that up by only getting the digital book?

modest pelican
#

You'll be emailed a code to the address you use to make the purchase

dire blade
#

You get the code emailed to you and can then redeem it in DNDB. You do need a DNDB account to redeem it, however.

modest pelican
#

This code can then be redeemed against your D&D Beyond account, which is required to access the digital version

noble field
#

it's the same way buying a book as a gift works...you get emailed a code. then whomever uses the code gets the digital book.

devout yacht
#

Gotcha, thanks!

warped rivet
#

I wanted to play a grung so I got the book last night and when I went to go build the character today it doesn't show them as an option but it says I've purchased the online book. What do I do.

violet vortex
#

Just looking for a bit of clarification if/when anybody has some time (not even sure if this is the channel to ask): does the discount for purchasing the Legendary Bundle no longer apply with the new changes to the Marketplace?

modest pelican
noble field
#

the previous digital bundle discounts should still be working. you have to kind of get to the end o the checkout process to see it

modest pelican
#

If it doesn't please mention

violet vortex
warped rivet
edgy pasture
#

given the changes in the market place, with paypal, do we need to update our payments to use our cerdit cards before the next subscribe charge come in to play?

halcyon plover
#

did the update to the marketplace mean that previously saved payment ,methods have to be redone?

torn crystal
#

Have you both double checked your existing payment methods to see if they're still there?

halcyon plover
#

i havent bought anything since the update but it seems to say no saved payment method

edgy pasture
#

i check, on the dnd beyond page not the market place one, but the My subscription manage, i still see Billing Cycle , Payment Information whic it still have paypal but i cant not recall if it all ways blank or the update hide that and lastly Billing Address

torn crystal
halcyon plover
#

ok

torn crystal
edgy pasture
torn crystal
#

yes 🙂

edgy pasture
#

well that good to know -3-

halcyon plover
#

i noticed the page for the pre order books seems to have changed again since yesterday and don't seem to mention the early access anymore, and is their a way for me to tell on the user end when the book will unlock for me as a digital only buyer. Hope its not being a bother yesterday just got me a little confused

torn crystal
#

It was showing early access for digital-only preorders yesterday and now isn't?

halcyon plover
#

yeah it seem to imply the pre order early access was no longer bundle only now the page has no mention of early access at all from what i can see

#

or at least yesterday it didnt mention the early access being bundle only anymore

uneven lantern
#

If it's been removed, I'd assume that's because it didn't adequately describe the previous (and continuing) requirements for early access.

torn crystal
#

got it. I remember that, and I think I may have misspoke yesterday about which preorders give you early access to what.

halcyon plover
#

ok that a bit of a shame to be honest but oh well

uneven lantern
#

Up until now, digital early access was available by purchasing the physical+digital bundle. Physical early access is available at local game stores.

#

If that's changing, I haven't seen any announcements for it. 😅

torn crystal
#

No, that's not changing. I just had it wrong when I spoke on it yesterday, and that's my bad

halcyon plover
#

i was just a bit unsure like i belive local game store where given the ability to early access the pre order so i figure it could have maybe be possible

#

thats ok it was a confusing day yesterday

#

one thing i saw is this section meant to be slide able cause some of the text for the last section is being cut off otherwise

lapis geyser
#

oh, i meant to report that, there are arrows, buit they are white and therefore almost invisible

torn crystal
#

yeah they're absolutely barely there

halcyon plover
#

ah ok

#

had to highlight the image to see but it is their

lapis geyser
#

could use an update for readability/ accessibility for sure

wind musk
#

How do I share a character from the app ?

split nexus
#

Okay now this could be a skill issue on my behalf but I try to go to DNDB on mobile website and all the description text for spells or items or whatever is this shade of extremely light grey. Also; All the items aren’t color coded anymore.

IMG_1101.jpg
modest pelican
#

That's a known issue with underdark mode

#

If you disable underdark mode, it renders the text normally

#

The team is aware and looking into it

split nexus
#

It didn’t do it before so why would it be doing it now-

modest pelican
#

Because it's a new issue

#

The team is aware and looking into it

split nexus
#

Ah alr

round summit
vivid flicker
round summit
#

ah, they moved it, ty

topaz forge
#

I seem to be unable to sort homebrew races by rating.

#

Firefox/Win10

dapper basalt
#

Was the removal of Paypal as a method of payment on the marketplace intentional?

timid scroll
#

is it possible to have dnd beyond show the result of multiple additions using snippet code? eg: a spell save dc = 8 + casting modifier + proficiency bonus? ie: 8 + modifier:int + proficiency?

left tree
#

I have two players connected to my dnd beyond campaign. But they aren't able to look up information on discord. Does anyone have solutions?

uneven lantern
#

But you could also just use savedc:int.

uneven lantern
left tree
#

Thank you

hollow geode
#

Is there a way I can edit the details of a thread/post I made? Put the wrong days in terms of availability

dense viper
hollow geode
merry pasture
#

question!! can you share content in a ddb campaign as a player? or is it only for dms?

modest pelican
#

Anything can share content provided they have a master tier subscription

wintry quail
#

I don't know if I'm just misunderstanding how short rests work. But I thought you can roll an amount of Hit Dice equal to your level?

I am a level 2 Barbarian, but in D&D Beyond, I was able roll 3.

Am I missing something?

Screenshot_20240502_103506_DD_Beyond.jpg
modest pelican
#

There's no such rule, on a short rest you can roll up to all your hit dice

wintry quail
#

But at level 2, isn't all of my hit dice 2?

modest pelican
#

Oh sorry, I misunderstood your question. Apologies

#

Can you provide a link to your character sheet?

modest pelican
#

The sheet on D&D Beyond, not the PDF export

#

Sorry

wintry quail
modest pelican
#

Ah, yes. I've been able to reproduce this issue on my end. I'll pass it along

wintry quail
rocky jackal
#

Me and my friends are trying to play, does the DM need master tier subscription?

lofty sluice
rocky jackal
#

How does my DM start the game without maps then?

edgy oriole
#

Maps are completely optional - all you need to start playing is the free basic rules, character sheets, dice, and a way to communicate with the folks playing.

#

?tag new online

loud sedgeBOT
rocky jackal
#

can u host a game online without a maps subscription?

edgy oriole
#

Yes - but that question is moving beyond the scope of this channel.

rocky jackal
#

how would i do it, if you cannot answer where do i go to find the answer?

edgy oriole
random topaz
#

Is the Legendary bundle gone?

lapis geyser
#

yes

maiden swift
#

I've seen that you can add the stat blocks of special familiars in the Extras tab, but is it possible to add the Wilfefire Spirit from the Circle of Wildfire Druid to this page in a similar way? Filtering doesn't seem to show it anywhere.

lapis geyser
#

the entire stat block is on your sheet already i believe, under actions

#

thats the only way they can make it scale like it should

maiden swift
#

Ahh, gotcha. I hadn't added the subclass yet and had just been trying to add it's summon in anticipation.

uneven lantern
#

If you want it under Extras, you’d need to create it as a homebrew monster and perform any necessary calculations based on your character.

glossy jungle
#

Hi! Looking for help saving my DDB campaign 😛 the Maps tool is having an issue for a specific campaign; a request is consistently failing and now I can't even select maps. The browser developer console consistently shows an error with a specific WSS:// url

#

Issue is consistent across browsers (Chrome, Edge, FireFox and Opera)

uneven lantern
#

You might need to contact customer support for that one.

#

?tag ddb support

loud sedgeBOT
#

D&D Beyond customer support can be contacted at the link below. Requests are answered in the order they're received. Submitting multiple requests for the same issue can result in a delayed response.
http://dndbeyond.link/SubmitTicket

formal elk
#

Hi I am a bit confused on how the character creator links to your bought books, I have two but options from them do not appear when creating a character, my two guesses to why this might be the case is that I don’t own the players handbook and that I don’t have a premium account, is this the case?

uneven lantern
#

What’s one specific option you’ve bought that isn’t showing in the character builder?

formal elk
#

I’ve tested both races and feats, for feet specifically, I only have grappler available for selection on my variant human, but with Xanithars and Tasha’s, I would definitely expect to see more than that

#

Something that may be connect is neither are showing up in my “owned” section of the app, but when I click on the book on browser I have access

uneven lantern
sturdy merlin
#

Ok, I am working on creating a new character. It is a Wizard, starting at level 5. When I try to choose my subclass it is only giving me school of Evo as an option. How do I fix this? I have tried in app and desktop mode.

formal elk
#

On the first link it says add to cart, on the second link my grant type is “purchased”

#

Oh but yes

#

Under it says “you own this digital product”

uneven lantern
#

What specific feat were you trying to add to your character? What race is your character?

formal elk
#

I am not sure what you did, but I now have access to everything by clicking those two links, you warlock, thank you

uneven lantern
#

I didn’t do anything, but I’ll gladly take credit for it, so you’re welcome! dndLol

uneven lantern
#

There’s plenty more subclasses in other books, if you purchase those books or have someone in your campaign that can share them with you.

sturdy merlin
#

I own Phb do I need to have it downloaded?

#

I am trying to add Necro which is in PHB.

noble field
#

if it reads 'open book' then you have already downloaded it to your mobile device

#

but you dont need to download it to use it in the character builder, that happens on the website, not the app. and teh website will have it all integrated already

sturdy merlin
#

Ok. But why then is Necromancy not showing up as an optional subclass? I am still only seeing Evo, it shows that I have access to Phb.

noble field
#

hrmm... is this a character you started creating before you got the PHB?

uneven lantern
#

Shared character options are only usable for characters inside the campaign that’s sharing it.

#

You would need to own the PHB yourself to use it elsewhere (or have it also shared in whichever campaign your current character is assigned to).

noble field
#

i think he does own it...or maybe i misread

uneven lantern
#

The screenshot says “Shared with me”.

noble field
#

oohhh...i did misread

sturdy merlin
#

Well it says ot is shared to me, but I don't get an option to purchase it when I clock

uneven lantern
sturdy merlin
#

That fixed it, danke!

random topaz
#

Is there a simple way to purchase all unowned digital content?

uneven lantern
#

Not a one-click option for it, no.

narrow ermine
#

Hey- So, I made a Blood Hunter and mid game I realized that there wasn't already a button for my Crimson Rite damage. I notice how there's an option to create custom entries, and it even lets me select the right damage type, but for the amount of damage, it wants to add a +1 to the d4 and I don't see an option to remove the +1. I even tried typing a -1 in the fixed value field, but it won't take a negative. Is there a way to have a clickable d4 (and only a d4)?

dense viper
#

I get this when I set one up.

Screenshot_20240502_232451_Chrome.jpg Screenshot_20240502_232445_Chrome.jpg
narrow ermine
#

I do not see anything that does, but also, your box is different.

lavish folio
#

What happens to individual gifted items that are not redeemd yet? (I bought the subclasses and feats from the phb for a friend but he did not redeemd them yet )

modest pelican
#

As far as I'm aware, all keys generated (including gift keys) should remain valid
If your friend has an issue when redeeming them, they should contact customer support

lavish folio
#

👍

random topaz
#

I am aware that the individual subclasses are no longer available on their own. However, I'm confused because I purchased some of the (a la carte) stuff in the past.

When I'm in the marketplace, how do I can I tell which books I purchased it on?

uneven lantern
random topaz
#

Thank you.

dense viper
narrow ermine
rancid wagon
#

Does anyone know what the best avenue is for suggesting third party content for DDB? The content creators have attempted to speak with DDB with little to no responses and are now asking supporters for help getting in contact with DDB. Any ideas or suggestions?

modest pelican
#

There are no avenues outside of official channels

rancid wagon
#

I have sent a request via the contact us email form and received a very generic response. So I was wondering if there were other ways available. Thank you.

uneven lantern
#

I don't think anyone here even knows the process the current offerings took, so it's really hard to say. 😅

real schooner
#

On spells no matter what I have my wisdom at it Dosent change the hit/dc
ex: my wisdom is 20 but vicious mockery only has a attack/save of wis15 how do I increase that

IMG_9343.png
random topaz
real schooner
#

Wouldn’t this be a dndbeyond question sense that’s the app it’s not changing on

random topaz
#

D&D Beyond is correct.

dense viper
real schooner
modest pelican
warm ivy
#

So I have to go and get a credit for all the a la carte stuff I've purchased?

modest pelican
#

You will have to contact customer support at this time, correct

loud sedgeBOT
#
Contacting Customer Support

If you have an issue with D&D Beyond purchases or subscriptions, you may need to contact customer support. To do so, please go to http://dndbeyond.link/SubmitTicket and submit a ticket.

Important

  1. You will need to make an account for the support ticket system. This is not your D&D Beyond account.
  2. Tickets are responded to in the order they are received and response times depend on how busy the support team is.
  3. Tickets are grouped by user based on the most recent ticket. Do not submit multiple tickets for the same issue. This will push you down the queue
  4. The customer support team is active Monday-Friday and work US hours. This means you may not get a response based on your local timezone or weekends.
warm ivy
modest pelican
# warm ivy

For a la carte credits towards full book purchases you need to contact customer support. My answer wasn't in regards to refunds because that wasn't what your question was in regards to. I can't help with the matter of refunds especially since you've already been given a response by customer support

random topaz
#

I've been seeing people on Reddit say that they're going to remove content sharing from the subscription? Is this a false rumor spreading around, or is it true?

lapis geyser
#

There has been no announcement saying that

wispy karma
#

Evening folks. Question about the D&DBeyond website. I have used zombie trolls, about 2 months past. Had the icon and everything on roll20. Just this past weekend is searched for them with the D&DBeyond website and they dont exist. However, on the "Maps" i found the icon for them. Are they removing monsters for which I previously had access to? Had to google search and find a generic description of them to use.

uneven lantern
rigid moth
#

I think WoC should go back to the drawing board with this new beyond update throughly angered from this decision and we are paying monthly subscription fees already and even those accounts have this unfair feature now. SMH

uneven lantern
turbid nexus
#

purchase question: My friend has the players handbook, DMs guide, and monster manual. He has a master tier subscription. I want to be the DM for a candlekeep mysteries campaign. If we want to use maps, should I have my friend buy it? Or do I need to purchase the candlekeep mysteries + subscribe as a master tier user myself?

noble field
#

only one person in a campaign needs to have a master tier sub to share all content from all players ***in ***the campaign.

dense viper
turbid nexus
#

thanks for the answers, so my friend with sub can purchase the module, and I can run it (in the shared campaign) if I want to use a VTT, I would have to use roll20 or something else not the DND beyond maps

dense viper
#

Correct

native garnet
#

Question, I want to create a character with a changeling as the race but I didn't see it in one of the options

modest pelican
#

Do you own any of the books it was published in?

native garnet
#

No, I'm a bit new to the app

modest pelican
#

It's not free content

#

?books

loud sedgeBOT
#
Accessing Content on D&D Beyond

There are five ways to access content on D&D Beyond that you may have in your physical books

  1. Purchase the full book from the marketplace
  2. Purchase a digital/physical bundle from dndstore.wizards.com
  3. Join a campaign with someone who already owns the book where content sharing has been enabled
  4. Use the homebrew tools to copy the content from your physical book into D&D Beyond. Note: Do not publish any content copied in this way, it is for personal use only
native garnet
#

Ah

#

I didn't know that, thanks for the clarification

wind musk
#

How do I get artificer as a class option on dnd beyond

modest pelican
#

You need to purchase either Eberron: Rising from the Last War or Tasha's Cauldron of Everything

west shard
#

When requesting support for a discount on a book I had bought a la carte content from previously, what are the correct categories to select? Do I do it before or after I put in the transaction to buy the book? I'm a bit confused by the options in the menu

naive lodge
#

Before you put in the transaction, beyond that I do not know. I'd presume order support of some sort is an option.

west shard
#

Order support requires a date of order, which is why I was confused. Seems to indicate it's referencing an existing purchase
I'll put today's date and hopefully it goes through appropriately. If there is guidance to be given on that to simplify for users and CS, it might be a good idea to update the FAQ with it? The directions now just generally point to the CS page for a fairly specific issue

Thank you

naive lodge
#

You should likely use the date of the original purchase.

modest pelican
#

@west shard they want the details of your a la carte purchases so they can verify them

west shard
#

Oh I see, ok. Well, I submitted already, but I did include screenshots with the order number of my original purchase 😅

meager cloud
#

I have a question about spell, specifically (Transport via Plants) i had an idea about it but i am not sure if it would work

if I took a plant thatdoesnt need soil to survive or i dont kno what, touch it and put it on a teammates arrow so he can shoot it somwhere and a plant nearby so its like i dont have to go to a risky place to setup the portal (ik its not exactly a portal but close enough ig)

modest pelican
#

@meager cloud this channel is for getting support using D&D Beyond tools, site, and apps. You want #dnd-rules

meager cloud
#

oh im sorry i wasnt aware

#

i was reading it said support here, so i thought support as in helping, questions etc.

native garnet
wary pumice
#

sooo I just bought a sourcebook and it's not letting me view anything in it.. any advice?

lone void
#

On the website or via the app?
Have you checked your entitlements are in sync? Let me find the link

wary pumice
#

on the website

#

I even got the confirmation email

lone void
wary pumice
#

it does

lapis geyser
#

Which book?

wary pumice
#

oh I had to sync them! I can access it now

#

It was Xanathar's guide

vivid flicker
#

is there a known bug for accessing characters via iPad at the moment?

#

for clarification here the chrome browser works on my laptop and phone but i'm prepping the tablet for tonights game. was working fine before but the characters page loads to just a blank screen

wind heath
#

Hey hoping to get some help. Back in March i pre-ordered Vecna: Eve of Ruin on the WotC website because I wanted the physical/digital bundle

I have ordered before and haven't had any issue when it came to release

But this purchase got a one shot adventure that is available now...after I pre-ordered. How do I go about getting a redeem key? Hoping I don't have to wait until early access

vivid flicker
#

there is no redeem key.. it should appear under the sources page for you

wind heath
#

So because I bought it on the wizards of the coast website it doesn't link to my dndbeyond account (is the same email fwiw)

So when I go there, it prompts me to pre-order

uneven lantern
near flame
#

hello, I am on DND beyond market place and I have heard I can purchase the individual parts that I am interested in. Where is this option? I cant find it and its getting kind of frustrating going around in circles trying to figure it out

wind heath
#

they removed the option earlier this week

wind heath
#

I sent something to their customer service to see of i can get it sent/resent

dusky umbra
#

i need help with ddb

#

so I homebrewed the far realm shard as a spell so i can just click on it in vtt, and the modifier does not scale with my spell save dc . What am I missing?

image.png
uneven lantern
#

But if not, then yeah, contacting customer support is the way to go.

wind heath
#

but yea, i'll wait to hear back from them

uneven lantern
wind heath
#

I thought they don't send that out until early access begins?

#

I...I feel silly

#

Thank you, I did get at the time of order 🙂

uneven lantern
#

Glad you found it!

#

As soon as you redeem that, you should have access to the preorder bonuses, including Nest of the Eldritch Eye.

#

And then the early access starts on May 7th.

brazen niche
#

let's see if anyone can help figure this one out..
It's taken me close to 6 hours to get to an understanding of even how to ask this..

dndstore.wizards only caters to outside the US, but it adverts that if you preorder you can gain early access to the digital Vecna Eve of Ruin on May 7th. and displays a countdown clock of 02Days10Hr39Min45Sec
marketplace.dndbeyond however only states the release is on the 21st. and displays a countdown clock of 16d12h42m6s
(I am US based so I am locked to using marketplace.dndbeyond)

Several weeks back they listed this on the preorder (before the marketplace update):

D&D Beyond digital copy of Vecna: Eve of Ruin

PREORDER TO UNLOCK:

D&D Beyond access to Vecna: Nest of the Eldritch Eye, starting April 16, 2024
Early access to Vecna: Eve of Ruin on D&D Beyond, starting May 7, 2024
Exclusive preorder perks including a digital dice set, 11 frames, and 4 backdrops
Question is... WILL I have early access on the 7th? OR did they change the deal after the fact? If changed after the fact, HOW do I gain early access?

ebon minnow
#

Dndbeyond wont let me make a copy of tortle/lizardfolk/thrikeen to see how their AC works in the homebrew content creator

#

it error 403's me

#

it works on other races so im not sure why its not letting me here

#

upon further testing it error 403's on any race thats not a basic rules race

#

hold on a hot diggity second

#

It wont let me select races in the homebrew creator that I know I have bought. It wont show me any of the spelljammer races

image.png
#

now dndbeyond is taking stuff that ive actually bought 😭

#

and yes, all my source toggles are on

lone void
modest pelican
#

@ebon minnow Content toggles in the character builder do not affect what options you have avaible for using as templates when making homebrew content
Can you provide a screenshot of what you see when you attempt to select giff as a template? Like this

image.png
remote spear
#

just a question out of interest... in the announcement for the new market place (https://www.dndbeyond.com/posts/1709-d-d-beyond-marketplace-redesign-see-whats-new-here) it says :

If you've purchased à la carte items and would like to buy the digital book, your discounts are available to you at any time by contacting customer service.

just out of interest has anyone actually tried going through this process to get the discount on book for the à la carte u previously purchased? if so how did it go?

D&D Beyond Marketplace Redesign: See What’s New Here!
D&D Beyond Marketplace Redesign: See What’s New Here!

On April 30, we released a new version of the D&D Beyond marketplace. Here's what you'll find has changed.

strong nimbus
#

Hi everyone, idk if this is the right channel to ask my question, if i ever wanted to stream a dnd session and start an online compaign with my friends on social media, do i need to pay copyright?

edgy oriole
brazen niche
#

anyone have any idea on how to get early access to vecna eve of ruin through dndbeyond?

strong nimbus
stone bone
#

Ok that's a fairly annoying wrinkle

#

My DM has all the books on DDB, my current character in his campaign has acces to all his books, my character died and now I can't make a new character with acces to all the books

queen star
#

Have you tried making like a generic basic-rules character, joining the campaign, and then editing the character?

stone bone
#

Doesn't the DM have to do it

lapis geyser
#

You can just use the campaign join link, and it will give you the option to create a new character in that campaign, using the shared content.

#

That is, assuming someone has enabled content sharing for the campaign.

dire pewter
#

How do I create a treasure token for maps? Is there not a standard list of items like crates beds etc?

vital marsh
#

I have a question: If I buy a subscription do I still need to buy the rulebooks?

modest pelican
#

Subscriptions do not grant access to the books by themselves

vital marsh
#

ok

naive lodge
timid drift
brazen niche
naive lodge
#

Early access codes would get emailed IIRC.

brazen niche
#

i understand that, except that hasn't happened.

naive lodge
#

Then you will need to reach out to customer service with the order number so they can verify things for you.

brazen niche
#

it flat out tells me that I own the product, but no code was sent (I preordered back in April). At that time the marketplace said early access on the 7th, after the update that early access is no longer showing on the website, which makes me think they took that away.

#

I did reach out to CS.. but.. as we all know... it can take them weeks to respond. I reached out on the 2nd of May which was a day after the update, but have not heard from them since.

vivid flicker
#

if i remember correctly early access is only for the bundle pre order - not digital only. i learned that last time. I'm not sure if you got the full bundle. I went back to your prior messages and didn't see an indication of which

brazen niche
#

no, i only got the digital, but if I need to order the physical in order to get early access, I'll do that. Problem is, there is nothing that indicated doing that WILL grant early access other than the website for international purchases.

#

so.. I don't want to risk $60

vivid flicker
#

gotcha.. yeah i know bundle gets the early access on the 7th. unfortunatly i usually just get digital first and then a month or so after it's out i'll decide if i want to pick up a physical. I'm sure one of the mods here can verify this as well

brazen niche
#

everything I see online supports that it's the bundle, but there are a few articles that state digital gets it to, but I cannot find anything about it on the official D&D pages, so I'll side with I must have misunderstood when I did the digital preorder. That's fine, I'm willing to dish out for the bundle now, today, right this minute. I just can't figure out WHERE to go tp purchase that bundle that also explicitly states it comes with early access.

modest pelican
brazen niche
dull girder
#

Is there no integration between the Encounter Builder and Maps? No visible turn order in Maps? Or am I just missing something?

I just upgraded for a month to Master tier today to peek at it, but I'm not seeing that functionality.

dire pewter
#

Turn order appears in the encounter builder. It doesn't show on the map. Not that I can tell. You can bring the encounter tokens onto the map though.

edgy oriole
#

At this time there isn't anything on the public roadmap for integrating the encounter builder into Maps. Please use the Maps feedback tool (integrated in Mpas) to make suggestions and provide feedback.

dull girder
#

Welp, good thing I didn't spring for the yearly subscription then.

worldly moon
#

yo, the feat Superior Technique gives the character a maneuver, but no way to choose one, is that right or am i crazy?

lapis geyser
waxen adder
#

Where can I find the book bundle? A friend recommended it to me, but I can't find it.

lapis geyser
modest pelican
opal spade
#

Ah, is my post deleted? 😦 I should have copy pasted haha.

opal spade
modest pelican
#

You can ask for advice on using the D&D Beyond homebrew tools there as well as here. But currently that's the best channel

halcyon plover
#

did dnd beyond ever get round to that idea of having user be able to pick what modules and book are displayed on the featured source/ adventure tab?

#

i remember their was a little talk about that but im not sure if it went anyway

edgy oriole
#

Nothing had been announced about that.

halcyon plover
#

ok not really a big deal just curious

stark edge
#

Hello i'm currently playing a bard and my expend spell list from tasha's is not coming up?

#

Is there a way to fix this ?

halcyon plover
idle arch
#

Make sure BOTH of these things are marked on

image.png image.png
#

The optional class features toggle on the home page makes the optional features manager appear on the class page, but all optional features defualt to "off" so you have to open the optional feature manager and enable all of them

stark edge
#

You all are absolutely amazing thank you so much I was getting really upset

#

I just bought the source book bundle lol

idle arch
#

yeah I can understand the confusion. Its not easy to find this if you don't know where to look, and its weird how they all default to off after you enable the optional class features. I'm glad we were able to help you out though. dndCheers

stark edge
#

I just assumed because it was official content it would automatically be applied

#

Again thank you so much !!! Vecna may have a few choice words for you help me but we will deal with that in about two weeks lmfao 🤣

idle arch
velvet swan
#

Are the planescape and humblewood options not available on the ddb character creator yet?

halcyon plover
#

its on the first page of the char builder

velvet swan
modest pelican
#

Both books have been integrated into the tools since they released on D&D Beyond

#

Do you own the content or is it being shared with you?

velvet swan
#

I own it, just bought it an hour or so ago

modest pelican
#

If you go to your account and navigate to the licenses tab, does it say your entitlements are in sync?

velvet swan
#

It does yeah

modest pelican
#

What content are you trying to access in the builder?

velvet swan
#

Oh they're there now, what did I do.

velvet swan
#

Idk what I did but they're showing up now

patent heart
#

Does anyone know if the subscriber perks for this month have been released? I can't recall if the dice were last months or if they are this months. Nevermind: I see under the FAQ they have a link confirming the dice are for April.

uneven lantern
#

Yeah, I don't think May's have been announced/released yet.

prime quiver
#

So hey. Is the PHB 2025 now going to be included in the Beyond SRD?

I have a kind of unique situation and unsure if any possible relief exists.

I bought, via gift link option, the PHB earlier this year. The link has not been activated because it is not the gifting time yet.

I just found out that apparently the entire PHB in 2025 is going to be free.

The product has not been activated at all. Is there any chance of a refund or exchange since the product which has not been activated yet is being now given away for free?

torn crystal
#

Are you referring to the SRD 5.2 announcement that just released? The SRD will not include the entirety of any of the new core rulebooks.

#

What that article is saying is that similarly to how the SRD 5.1 lets third party creators make content for fifth edition, 5.2 will let them do the same with the revised content, should they choose to.

modest pelican
brazen niche
#

keep in mind too that the 5.2 SRD won't include nice formatting, lore information, lots of elements in the books themselves won't be included in the SRD.
what I'm most excited about is seeing the SRDs drop for the previous editions after 5.2 does.

torn crystal
#

i know a lot of folks are waiting on those. i know some won't be a fan of having to wait longer, but we wanted to let folks know they're still on our list of things to do!

brazen niche
#

personally, I don't mind the wait (obviously would rather have it sooner than later) but still happy to have it.

cold trellis
#

Is anyone else reporting weird behavior with the new Marketplace flashing every second between being logged in and not being logged in? Mine switches literally every second from "Sign in" to "Hi, Username." This is using Chrome on a 2021 MacBook Pro, all hardware & software fully updated. A browser quit & restart did nothing. Switching to Safari, the DDB homepage says I'm logged in but going to the marketplace then shows not logged in.

noble field
#

talking about that now in #ddb-feedback . i got it working fine in chrome, but firefox is acting weird

naive lodge
#

Please disable any extensions and clear your cookies and cache and try again.

noble field
#

that may be it..i hadnt used my chrome in months, so it had a nice clean cache. whereas my firefox is abused

fading bramble
naive lodge
#

Can you confirm what OS and browser version you're on?

fading bramble
#

Chrome

image.png
naive lodge
#

And the OS version?

fading bramble
#

Windows 10 Pro or something?

naive lodge
#

If you launch the system information program it should tell you the OS Name and Version.

fading bramble
#

Its 10.0.019...

naive lodge
#

I'll need the full information to send along.

#

It should look like 10.0.22631 Build 22631

fading bramble
#

Ah ok

#

Version 10.0.19045 Build 19045

naive lodge
#

Given work hours it'll probably be tomorrow before I hear anything back.

fading bramble
#

Ok, i await patiently then. dndApprove

naive lodge
fading bramble
#

Oh alright.
How does one do that, sorry

brazen niche
#

I'm confused. multiple people are reporting flashing marketplace (mine is as well on 4 different browsers), but somehow it's the browser that's messed up and not the marketplace itself?

edgy oriole
naive lodge
edgy oriole
fading bramble
#

Submitted one

torn crystal
#

Hey all! Devs are looking into this issue.

eternal jungle
#

Unsure if this has been asked before, but I'll do so anyway.

I have a homebrew magic item that can be any weapon; is there a way to implement this without having to make copies of the item for all weapon types?

lapis geyser
#

there is not

#

theres actually an official weapon that is similar to this, that they are unable to implement completely for the same reason

final lake
#

Is it possible for me to pre-order the digital & physical bundle for Vecan as a gift? I can put in a different postage address, but will the digital copy be able to be gifted?

lapis geyser
#

the digital copy used to be just a code they email you, that you would then redeem on ddb. im not sure if thats how they handle bundles anymore

stark edge
#

Fay touch allows me to cast one first level spell for free and also allows me to cast the spell as long as I have the appropriate spells lots.

But on my character sheet it doesn't allow me to upcast the spells if needed.

The spell in question is dissonant whispers.

mental harbor
edgy oriole
opal spade
#

Question ❓ (I posted in #homebrew but it's getting swamped with people talking about if oaths matter on paladins, mines more mechanical question related to dndbeyond specifically)

Creating a homebrew feat on DnDBeyond, similar to Fey Touched or Magic Initiate. I started the feat basing it off magic initiate and I can't seem to get rid of the "Choose a class" choice (it also doesn't appear on the homebrew section of the feat as something to select)

Is this a built in function to the Magic Initiate feat itself and I should just build it off another feat?
[[ Please Ping Responses ]]

stark edge
charred orbit
#

Hey is the marketplace broken for ya'll as well? it keeps logining in and logining out and I can't use the shop

dense viper
lapis geyser
opal spade
brazen patrol
uneven lantern
brazen patrol
#

Where can I go to buy the Vecna book/digital bundle? The D&D Beyond page is still re-loading every few seconds and I went to the Wizards.com page and Vecna isn't even listed there.

#

I was hoping there would be a Discord page for products, but I'm not seeing anything like that in particular

little plume
#

Hello I was wondering where this months free perk was for master tier, cuz on my end beyond it still has the April perk

lilac trout
#

Say I was going to use DnDBeyond's built in map system and throw up a map for my players on a screen in the middle of the table, will I need a second account logged in for the table screen? so they can see the player version of the maps? while I can see the unfogged map on my laptop?

modest pelican
#

No, you'd just need to use the spectator mode

#

You can access it from the menu button in the bottom right

lilac trout
#

works well, but there is a lot of lag, even on my beast of a machine.

modest pelican
#

I'm not seeing any lag, and I'm using chrome on a mac mini

#

Are you sure the lag couldn't be your internet connection? Spectator mode works by sending info from your machine to the server and then back to your machine, much in the same way it'd work for your players

lilac trout
#

I mean it's possible, but extremely unlikely.

Moving the map around, and moving pieces around is fine, but as soon as I try adding or removing fog, or drawing, it becomes lag central

#

But not when the other screen is minimised, very interesting

modest pelican
#

I've just done all those things with both maps up on different monitors and not experiencing any lag

#

It might be worth putting a feedback response in with what you're experiencing

lilac trout
#

Will do, it is still early days. But right now it is still usable

little plume
#

Hello I was wondering where this months free perk was for master tier, cuz on my end beyond it still has the April perk

modest pelican
#

It hasn't released yet

#

There's been no announcement pertaining to this months sub perks

little plume
#

oh okay

brazen niche
opal spade
#

What's the process when using the Homebrew: Subclass for a Paladin, to add spells to their spell list that they have to choose, not get for free

I've been racking my brain for hours looking at it.

uneven lantern
#

The best way to figure out homebrew is to find an official subclass that already does what you want, then make a homebrew copy of it to peek inside and steal its secrets. 🤫

#

But in this case, you’d want to add a class feature. Then inside you should see a section for Spells.

opal spade
#

I've even tried that, I'm sure the Warlock classes do just that. Add spells to the spell list.

For some reason, my spells all come automatically prepared.

uneven lantern
#

Ah, so not under Spells then.

opal spade
#

I've added them the initial screen.

uneven lantern
#

Additional Specific Spells works differently for different classes.

#

For warlocks, it adds them to their spell list because that’s how additional warlock spells commonly work.

opal spade
#

Ah...

#

I'm using the Paladin.

uneven lantern
#

For paladins, it marks them as automatically prepared because that’s how paladin spells typically work.

opal spade
#

Okay. So I take that off then*

uneven lantern
#

So you’ll want to remove them from there, open a class feature, and look for “Additional Spell Lists”.

opal spade
#

Got it. So set up like so, it should add them to my list to choose from, correct?

image.png
uneven lantern
#

Yep!

#

Just note that homebrew edits can sometimes take up to 15 minutes to show up on your character sheet.

#

So if you don’t see the change right away, just give it a sec.

opal spade
#

I've worked out if I delete the subclass off the sheet, refresh, add it back in it happens automatically.

#

Providing it doesn't roll a 1

stone bone
#

Can you make custom backgrounds in DDB ?

uneven lantern
#

Yes. "Custom Background" should be the very first option when selecting your background.

#

You can also create homebrew backgrounds if you want your own distinct choice.

dense viper
dusty steeple
#

Hi There! Does anyone know of an Issue with D&D Beyond not recognizing my pre-order of Vecna? I do not see it int he marketplace and I have paid for the book (Or do i need to reach out to Support for that)

modest pelican
dusty steeple
#

I preordered just the digital Copy From the D&D Beyond store back in the beginning of April.

modest pelican
#

That would not qualify you for early access

dusty steeple
#

Ah okay,

modest pelican
#

Early access is only available if you pre-ordered the digital + physical bundle from dndstore.wizards.com

dusty steeple
#

got it, and i guess i can't add the physical copy now for the 10$ deal

modest pelican
#

No, that only applies if you purchase both at the same time

dusty steeple
#

makes sense! So I will wait for the release!!!

slim rivet
#

will homebrew access be available on dndbeyond on day one of the 2024 phb or will all current 5e homebrew work with it using the backwards compatibility

naive lodge
#

There have been no announcements about that.

slim rivet
#

ok

restive sonnet
#

Early access is only available if you bought digital + physical? That was never mentioned nor does it make any sense. This feels straight up like fraud.

modest pelican
#

That's always been the case since day one of the early access program. If you can provide a link to where it was said otherwise, or a screenshot, I can pass that up

restive sonnet
#

Of course I didn't take a screenshot, why would I? When I purchased the digital version of Witchlight, it provided me with early access too.

modest pelican
#

That seems very unlikely given that Wilds Beyond the Witchlight released seven months before Wizards of the Coast even acquired D&D Beyond, let alone digital + physical bundles existed

restive sonnet
modest pelican
#

We can't be held responsible for third parties presenting inaccurate information. If there was an instance of D&D Beyond stating it, that would be a different matter

shell wing
#

Has anyone played around with Beyonds VTT? I'm trying to figure out how to link it to the Encounter Builder so I can run some stuff on it.

edgy oriole
#

You would need to have two browser windows open currently.

lapis geyser
#

a left to right scroll bar has appeared at the bottom of my character sheet, and when i scroll over i see this?

image.png
summer mica
#

So just to be clear, if we just ordered the digital copy of VEoR we will not be getting any early release or form of compensation at all?

lapis geyser
#

fyi, this is on chrome, happens on every sheet, and happens in incognito

lapis geyser
lapis geyser
buoyant nacelle
#

im new where can i get free capatins and chartar sheets

edgy oriole
buoyant nacelle
#

thanks

lapis geyser
noble field
#

never noticed that, but yeah my character sheets can now scroll off to white space too

lapis geyser
#

do you have the issues with locking the side bar? im trying to figure out if its something on my end. it defintely wasnt doing this last week

noble field
#

ew yeah...locking it does not work at all

#

just makes things way messier. i'm running at 2k resolution, so should be plenty of east to west space

lapis geyser
#

good to know im not losing it. im just gonna submit a bug report and hope for the best i guess

hard arch
#

So what do I need to do if I purchased the Vecna Physical and Digital version (Feb 24, 2024) and still haven't received the digital version?

lapis geyser
#

you should have been sent an email containing a code to redeem it, have you checked your spam?

modest pelican
#

If you pre-ordered the digital + physical bundle via dndstore.wizards.com, you should have been emailed a redemption code. Please check your inboxes, including spam folders, for this code
You will need to redeem this code at https://www.dndbeyond.com/redeem-key for you to access the adventure

lapis geyser
#

According to the forums, some people are having to go to the wizards store, go to their order status, hit manage, and get their codes there

modest pelican
#

That also works, good information. Thank you

hard arch
modest pelican
#

Nofton mentioned the following that might help

Accroding to the forums, some poeple are having to go to the wizards store, go to thier order status, hit manage, and get their codes there

hard arch
hard arch
# hard arch Ok will try that now - thanks

So the website is not reflecting my purchase however I have an email and order ID that confirms my order from Feb 24, 2024. Where do I submit a ticket for this please? @modest pelican

loud sedgeBOT
#
Contacting Customer Support

If you have an issue with D&D Beyond purchases or subscriptions, you may need to contact customer support. To do so, please go to http://dndbeyond.link/SubmitTicket and submit a ticket.

Important

  1. You will need to make an account for the support ticket system. This is not your D&D Beyond account.
  2. Tickets are responded to in the order they are received and response times depend on how busy the support team is.
  3. Tickets are grouped by user based on the most recent ticket. Do not submit multiple tickets for the same issue. This will push you down the queue
  4. The customer support team is active Monday-Friday and work US hours. This means you may not get a response based on your local timezone or weekends.
dark needle
#

Hi, I'm the Beyond20 developer, and it seems that the character sheet has been updated again today (second time in 2 weeks) which broke the Beyond20 extension once more.
Last time, it took over a week just for the update to get approved by the firefox/edge stores, and this isn't going to work long term if by the time a release gets approved, the site is updated again. Who from the DDB team should I contact in order to help work together to prevent future similar situations and also to make sure updates don't completely block Beyond20 capabilities (as it seems styled components are now in use with no standardized class names, so it'd be impossible to parse the page anymore).
Since Adam Bradford and Andrew Searles left the company, I don't actually have a contact within D&D Beyond anymore, so I'd appreciate someone from the DDB team raising their hand!
Thanks!

torn crystal
dark needle
#

Thanks for ack! 🙂

hard arch
#

Confirmation - try this, manage your order

lapis geyser
#

if it asks if you are in US, you cant say yes or it directs you to DDB Marketplace

hard arch
#

Exactly - kind of deceptive

#

Just confirm please that you are on D&D store (not D&D Beyond)?

lapis geyser
uneven lantern
#

The code isn’t there in your confirmation email?

lapis geyser
#

should be where you're looking

hard arch
#

And your order confirmation is from wizards right?

uneven lantern
#

Local game stores are also offering early access of the physical book, available for in-store pickup.

tight spoke
#

Hey! I do have a problem with using the “maps” feature on one of my devices, an iPad Pro. It worked fine for some time (minor problems aside) but during one session it got out of sync and the “Otto’s Irresistable Dance” Error showed up. Refreshing does not help. Clearing Cache does not help. Changing the Browser does not help. I even reset the whole iPad and reinstalled a clean iPad OS version. Still the same Error. I can use the maps feature on another iPad or my phone or my desktop pc just fine. Just this one device does not want to work. I already contacted the support and posted on the forums. The support answer consisted of: “Clear cookies and cache. Turn graphics acceleration of your browser on.” - did all of this (the graphics acceleration not really applicable for an iPad) still not usable on this particular iPad. Can you point me in the right direction to solve this problem? It is literally not usable on that device.

fickle cipher
#

I’m trying to log in to dnd beyond with google on my phone but whenever I click it, the google sign in page doesn’t load anything and is just a white page

uneven lantern
#

Using Chrome? Make sure you’ve got both Popups and Third-Party Cookies enabled.

fickle cipher
#

Ive enabled popups but i cant find the setting for third party cookies, but it still doesn’t work, also im using opera gx with the google search engine

uneven lantern
#

Yeah, Opera also runs on Chromium (the same tech that runs Chrome itself).

neon jewel
uneven lantern
#

The conditions for early access as I understand them are outlined there in the message you replied to. If you have any questions about your specific preorder, I’m afraid you’ll have to wait for customer service to reply — that’s not something I have access to. Tickets are answered in the order they’re received, so the exact wait time can vary. I don’t know what the current expected wait time is.

uneven lantern
little plume
opal spade
#

Question ⁉️ (again)

I'm looking at creating an item that has actions

Weapons only allow Modifiers, Conditions & Spells , the same applies to Wondrous Items

What item etc, do I need to use with homebrew that can attach Attacks and or individual charges on it.

edgy oriole
#

Try and find something that exists in D&D that does something similar and make a copy of it to see how they do it.

uneven lantern
#

Pairing this item with a homebrew feat would probably give you the functionality you’re looking for.

opal spade
austere storm
#

Anyone having issues rolling spells (not attacks) with Roll 20 integration tonight?

lapis geyser
#

there is no official roll 20 integration

uneven lantern
#

There is no official Roll 20 integration. If you’re using some third-party tool, you’ll have to discuss it with the creators of that tool.

austere storm
#

were using beyond 20 sorry

lapis geyser
#

check their discord

edgy oriole
#

Check with the developer of that browser extension - it's a third-party tool and we (and Roll20) do not support it

dusky umbra
#

Helllo. Is there a way to track npc spells from a statblock? I wish they have like a one click spell slot usage like character sheets

balmy venture
ruby ermine
balmy venture
#

@abstract pewter #dnd-rules message
I've had decent experience giving a character minor/major MI properties by making homebrew feats in DDB with the effects a weapon should be imparting

#

Its not straightforward and you'll have a random feat on your character sheet that exists solely to make certain things appear on your character sheet, but it can work

#

There could be easier solutions, if I knew what exact properties you want to display on your character sheet

abstract pewter
#

Not running it yet. My ADHD is making it super difficult to read the new Vecna book since it mentioned Sword of Kas and while reading about that it mentioned Dominate Monter which lead to Charmed mechanics, but I'm losing focus and stopped reading due to this rabbit hole. I hate my brain.

balmy venture
#

Yeah but now you know about Dominate Monster and the Charmed condition dndApprove

dusky umbra
lament bane
#

Is the WPN in-store early access only in the US and Canada or has it been expanded upon?

uneven lantern
#

Stores are not required to participate in WPN to be eligible. I’d recommend contacting your local store, wherever you are, and asking them whether they have the book available.

lament bane
#

Thank you, hopefully it is a thing outside of US/Canada (asking from NZ)

uneven lantern
#

But it can’t hurt to ask your local store regardless.

zealous dagger
#

If I forget to claim my monthly perks do I automatically get them or are they just lost?

modest pelican
#

They get automatically applied, you don't need to claim them

lusty estuary
#

hey so I've been having a bit of trouble with proficiencies. sometimes when making a character, background proficiencies won't be applied when looking at the app version of the sheet

#

in the website they work

#

so it's kinda weird

uneven lantern
#

Is there a particular background this happens with?

zealous dagger
viscid hare
#

Heya. A quick question. Is there no longer bundles for sale on Dndbyond?

modest pelican
#

Book bundles, such as the Legendary, Player, or Adventure bundles are no longer available, no

viscid hare
#

Just the "Bundle and Save" got me a bit confused

ba48ba6073a7efd28a6b869730baac43.png
modest pelican
#

That's if you purchase both the digital and physical versions as a single transaction
If you do that, the digital version will be discounted (in cart) to $10

viscid hare
#

...Well that makes a lot of sense. Im a derp. Thanks though<3

modest pelican
#

The marketplace has gone through a big change and we're actively listening to and passing along feedback, so don't sweat it

loud sparrow
#

I can't find this month's subscriber perks (the portrait frames)

#

Have they been released yet?

modest pelican
#

They have been released and are appearing for some users (such as myself)
They should appear at the bottom two rows of the Subscriber Frames section; there are four frames with animated and static versions

#

If they're not appearing

  1. Go to your account page, then licenses and check everything is in sync. If it's not, there'll be a button saying "Sync Entitlements"
  2. If that doesn't work, you may need to submit a customer support ticket. Please note that the team is very busy right now and there might be some delay
loud sedgeBOT
#
Contacting Customer Support

If you have an issue with D&D Beyond purchases or subscriptions, you may need to contact customer support. To do so, please go to http://dndbeyond.link/SubmitTicket and submit a ticket.

Important

  1. You will need to make an account for the support ticket system. This is not your D&D Beyond account.
  2. Tickets are responded to in the order they are received and response times depend on how busy the support team is.
  3. Tickets are grouped by user based on the most recent ticket. Do not submit multiple tickets for the same issue. This will push you down the queue
  4. The customer support team is active Monday-Friday and work US hours. This means you may not get a response based on your local timezone or weekends.
lusty estuary
modest pelican
#

There's a know issue with custom background proficiencies failing to display

#

The team is aware of it

lusty estuary
#

ah ok ok

edgy pasture
#

So is any one who use Firefox and pre ordering the new adventure book an paid by PayPal having any issues sevens the return of the payment option ?

rain sleet
edgy pasture
#

Ummm I thought this was fix =.=?

modest pelican
#

@edgy pasture Please do not ping the CMs, if they are available to respond, they will be responding

edgy pasture
#

Sorry x.x

torn crystal
#

All good. Dev team is aware of the issue and is investigating.

edgy pasture
#

How long will it take to fix? A week or two?

torn crystal
#

I am not on the dev team, so I don’t know. I’ll share info as I know.

zealous dagger
#

Are there plans for D&D beyond to support custom classes or is that out of scope? I love to use it for my campaigns but sadly can't with my custom class right now, and couldn't really put it in as a sub class either

uneven lantern
#

It’s an often-requested item, but there’s been no announcements for that.

thorn tapir
#

Hi, I'm facing this bug while choosing my character class

image.png
torn crystal
#

Just raised this to the team 🙂

median bronze
quaint herald
#

minor styling issue with the new classes on character sheets. A few saving throws are being given the styles_modified class making them blue.

image.png
torn crystal
torn crystal
hidden escarp
#

Guys when I select a class in character creation, it says "Item was clicked" and refuses to move on to the next tab.

#

Any help would be appreciated, thank you. ^^

torn crystal
hidden escarp
honest wedge
#

it's happenening on my phone as well

quaint herald
south ocean
#

Is anyone else having issues creating a character and selecting a class. It literally won’t let me click it.

quaint herald
#

yeah it's been mentioned above - just pops up with an alert that it was clicked. They passed it on to the team iirc.

south ocean
#

Betttt I thought I was going crazy

#

Lmk if this get fixed! Got a campaign soon

magic token
lapis geyser
magic token
#

I know, but I wanted to mention that as well just in case, plus the og message did not mention the app, so I thought that'd be relevant to mention

torn crystal
#

appreciate it. we're aware of it happening on both app and web

quaint herald
torn crystal
granite prism
#

Are there plans to make maps available on the app? For us mobile only dms

last moat
#

Any ideas?

Screenshot_20240508_134258_DD_Beyond.jpg
modern cedar
#

Okay so this is actually serious. I can't pick a class for a character. Is there a bug or something going on?

image.png
modern cedar
runic kettle
#

yo im not the only one this is happening to thank god i thought my laptop was acting up

edgy pasture
tulip scarab
granite prism
#

Everyone is, the thing has been forwarded already, something that LaTia has said in earlier messages already

fickle stag
#

Seems like it’s fixed at least on the app

torn crystal
#

Yes, the character builder issue is looking fixed for me.

The PayPal issue is still in progress.

daring mango
#

Does anyone know how I can go about making sure someone gets signed out of my DnDBeyond account?

I just found out my Ex, who I've been seperated from for over a year; has been using my account recently & I want to make it so he doesn't have access to it anymore.

modest pelican
#

Your best bet is to contact customer support, they should be able to trigger a forced signout of all your devices and browsers and guide you through securing your account

loud sedgeBOT
#
Contacting Customer Support

If you have an issue with D&D Beyond purchases or subscriptions, you may need to contact customer support. To do so, please go to http://dndbeyond.link/SubmitTicket and submit a ticket.

Important

  1. You will need to make an account for the support ticket system. This is not your D&D Beyond account.
  2. Tickets are responded to in the order they are received and response times depend on how busy the support team is.
  3. Tickets are grouped by user based on the most recent ticket. Do not submit multiple tickets for the same issue. This will push you down the queue
  4. The customer support team is active Monday-Friday and work US hours. This means you may not get a response based on your local timezone or weekends.
daring mango
#

Thank you.

dark needle
torn crystal
dark needle
#

Alright, thank you very much! I'll put on my "Patient" hat 🙂

stuck mist
#

Is there an easy way to add my subclass to dnd beyond and have all of the features and whatnot be added???

edgy oriole
dapper steeple
#

I just created a character who I think is quite nice even though I have never played before, could someone check it out ?

edgy oriole
#

This channel is for technical support for DnDBeyond tools and services - see #character-discussion for getting characters reviewed or dicussions about character builds.

harsh vigil
#

...So I'm no longer able to purchase individual classes. I now have to buy the whole book on Beyond? Is this some kind of Error? I'd already gotten multiple other feats this way.

fading bramble
#

This is unfortunately not a error

harsh vigil
#

Ugh.

fading bramble
#

If you have a complaint about the removal of ala carte purchases, add your voice in #ddb-feedback

cobalt turtle
#

iirc Dragon's Wrath should be more than just a longsword, and should be applicable to any weapon like other weapon templates.

image.png
#

as-is if I want a dragon's wrath hand crossbow, I'm SoL unless I make it myself

edgy oriole
cobalt turtle
#

womp womp

harsh vigil
#

Ok, well I've just gotten Tasha's Cauldron of Everything, it literally says "you own this digital product" on the marketplace site, so why can I not select the Artificer class on the character creation site?

#

When I click the "Artificer" class on Beyond, it'll take me straight to the page to buy Tasha's again. I have already bought Tasha's. I want to access the class.

uneven lantern
harsh vigil
#

Oh, I see it now.

#

Thank you. That's odd, I've never had to do that before so I got confused.

wet cradle
#

Did they get rid of the ability to buy individual items from sourcebooks on the marketplace? I want to buy Revenant Blade from Eberron but with the new reformatting of the site that doesn't seem possible anymore

cobalt turtle
#

yeah they got rid of the option. post complaints in #ddb-feedback so we can hopefully get it changed back

wet cradle
#

That's... extremely unfortunate

#

I doubt they'll listen and change it back though. Corporate greed and all that

bronze hare
#

Hellooo

#

Is there any chance somebody could help me figure out what I did wrong within dndbeyond homebrew?

#

Pretty please?

uneven lantern
#

What was it supposed to do? What did it do instead?

bronze hare
#

I tried to add a subclass spell list to shadow sorcerer. I thought I copied the features of the aberrant mind 1 to 1, but after charactor creation I get 1 spell at level 1 and 3, rather than the 2 spells I thought I put down

#

so at level 1 I put hex and inflict wounds, yet only inflict wounds got automatically learned

uneven lantern
#

Can you share a screenshot of your setup?

#

Was it set to match Aberrant Mind from the start, or did you edit it in afterwards?

#

Homebrew edits can sometimes take up to 15 minutes to show up on the character sheet.

bronze hare
#

I copied shadow sorcery added the spells al at once, according to how aberrant mind did, before refreshing and choosing the new subclass for my character

dusky umbra
#

Is it me or even with tasha, the racial ability score designation isnt strict? Like it says in RAW you should put scores in different attributes but dndbeyond does not stop me for putting all of them in one attribute. Is this intended?

bronze hare
# bronze hare

Okay, so it worked out for one character, but the other is still acting up, I’ll come back to it later

muted bluff
#

So I have this as a Paladin, but I can't figure out where to actually select it.

image.png
#

It doesn't appear in the class features Hmm

bronze hare
#

You’re an aasimar

muted bluff
#

Aha...was looking in the wrong spot. kek thank you.

bronze hare
muted bluff
#

Yeah, I found it!

bronze hare
#

Exhibit A is my own character
Exhibit B is a character I edited for a player in my campaign. Same subclass. Same homebrew. What is going on?

IMG_3707.png IMG_3708.png
uneven lantern
#

Did you purchase Hex yourself, or is it being shared with you?

bronze hare
#

if it's not regularly available