#👾-bug-reporting

1 messages · Page 230 of 1

thick helm
#

Surely some of the gobs of cash you made selling refits that turn G6 ships into a turbo amalgam can be spent paying a mildly competent intern to fix this?

vapid gust
#

Promo code STARTREKDAY is not working for the majority of my alliance

dry acorn
#

What in the gaslighting is this lmao please fix it and put the freaking extra dock to the right side again

glad cobalt
#

The visual glitches on the ships / status are extremely unhelpful.

lusty lance
#

there is a cricket on my toe.

karmic crown
rustic zenith
bright sedge
#

Aliances and Emerald Chain are not the same thing,: alliances and the Emerald Chain are not the same thing in Star Trek Fleet Command (STFC). The Emerald Chain is a progression track for alliances, providing rewards and buffs that benefit the entire alliance. In short, your alliance is the team of players you belong to, while the Emerald Chain is the reward track that your alliance progresses through together.

acoustic stream
#

Scrapped my Revenant yesterday and rebuild to Rank 3 but it gave me the Rank 2 refinery bundle. Now it is stuck at Tier 7. 1st attempt contacting support. they said everything is fine. closed ticket

frank warren
#

is anyone else experiencing more lag/crashes since the last update? My game used to crash no more then 3 times now it upto 8

copper summit
#

This is dumb

copper summit
frank warren
copper summit
#

It works for some people tho

frank warren
delicate umbra
#

If that helps : Samsung S10 - Android 12 = faction store keep bugging (infinite loop) , Samsung S22 Ultra - Android 15 = no issue

marble jay
#

Yeah hi none of your pokémon that have all the super effective green writing on it they have absolutely no super affect at all as a matter of fact I have used nine different pokémon with that super effectiveness on it in each one has had their ass handed to them So tell me again how that super effectiveness works

icy tulip
#

this is the 4th time it has happened

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Glitch after Glitch

native crane
#

Good to know, thanks @icy tulip. It could be that the fix for this issue is more complex than just manually fixing it for everyone who reports it. I've reached on to them on their support chat. Waiting for them to get back to me.

icy tulip
#

That was the 3rd time I reported it.... just getting tired of reporting something they know is broken

drowsy raptor
#

Another Sunday, another time a ship leaves mirror space and then can’t be recalled until after a restart.

haughty ravine
#

you missed a day

silent nest
novel patio
#

Win 10 Pro 22H2, game doesnt start anymore. Repaired, un- and reinstalled still no go. Gives really short lasting message about Unity 6000.0.52f1

karmic crown
#

Is your windows up to date (optional updates not needed, but up to date on regular updates)

#

If so, do the following.

#

Open the Launcher and Uninstall the game;
Close the Launcher;,
Delete the content of the following folders;
a. C:\Users<your user name>\AppData\Local\Star Trek Fleet Command\cache
b. C:\Users<your user name>\AppData\LocalLow\Digit Game Studios Ltd_\Star Trek Fleet Command,
Open the Launcher and Install the game;

rough wedge
#

I can't even load the game up on my S23 anymore it just keeps crashing at the loading screen

echo nimbus
#

hi, dchok not increse mining rate for transogen on normal miner or serene squall on bouth of my accounts am i doning somthig wrong ist there sience request to make him work?

novel patio
#

In crashlog it says GpuFence::Create(): Failed to create ID3D11Fence, error 0x80070057
Crash!!!

smoky kindle
#

anyone else having issues with cloak cooldown? I seem to have been given a 10min plus cooldown, it was normal on the first cloak, but the second cloak activated this massive cooldown, first time I have experienced this any ideas? bug or new normality

abstract grove
#

My game crashes frequently, much more than it used to and recent convos, not just old ones, are disappearing from private chat.

novel patio
#

Apparently new version of Unity engine has been implemented, wonder if that is the reason of all these issues

inland marlin
pure pasture
#

Game crashed during start up. Uninstalled and attempted re-install which informed me of a unpacking error twice!!! Only on desktop though iPad app works fine but that's not the point.......

elfin scarab
#

What's the story with shielding bugged? My mate has experienced it for the second time now, I had it once before, a good while ago... And please don't come up with "oh you simply forgot"

hallow wing
#

My alliance mates are doing arena. they are 46, 46, 42. Yet they were matched against 60+ players.

midnight yarrow
#

Not sure if it was only me this morning but I lost several bulk refine preset over night. Didn't upgrade any ships that would justify having to reset them. I lost some present in continuum, transogen, evi ref, gs31 ref off the top of my head.

fickle ridge
#

Visual Bug happening since the last Maintenance.

glass sand
#

Since the unity 6 update the Kir'Shara artifact has been pausing in the middle of moving to the next hostile and ship won't move until you clear the queue.

polar zodiac
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On the help alliance member it keeps showing 2 even after click.

somber jackal
#

Where do you go to report bots imitating players

fallen iron
#

please just fix this. this has been an issue in arenas for so long, and is not to do with lag or even unity versions

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and again, after a restart of the PC client. 4th time it has happened in the last few minutes

worthy juniper
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I’ve spend 11.5k FT Fusion Rods, and not count it. Plus: why “go” button is off?

small smelt
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The event finished 15 minutes early for me.

mossy junco
#

Completely unable to play since the hour changed. (NA -95)

pseudo trout
#

The UI bug has started happening on PC for me, it was only on mobile until recently... what the heck is the issue. 😩

mossy junco
vapid skiff
#

Don't know why I bother but...

At Idolized, message turn-ins for Fed remain at 13k credits (and their old message cost) while Rom and Klingon message turn-ins jump to 14.6k with a new, slightly higher message cost. I'd like to pay the extra cost to get the extra 1.6k Fed credits a day.

timid salmon
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(we did score more than 0 points)

round cave
glass sand
ancient kernel
#

Where is the quiz?????

knotty ore
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Go to the "step-onto-the-bridge" channel and type /pq

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You will get a PM from badgey

pearl peak
#

Server 49
5 minutes ago

Game crashed. When it came back up, the system is was actively grinding in came back up like this.
Cleared localization....still the same

Cleared up about 5 mins after I posted

minor plinth
#

Seems to be stuck that way all backwards and stuff

frank totem
#

Can't log into account with scopley I'd just says unable to sign even though I'm signed on my phone. Any help appreciated

knotty ore
frank totem
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Can't log into website or PC client just says unable to sign in yet on my mobile it's signed in don't have clue Wats wrong

vapid gust
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Arena bad unity 6 doesn't fix bad code. Hanging at 99% on entry and exit

limber basin
#

This is getting annoying…

sullen bison
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**Roll back your dumb Unity update now!!! You locked out thousands of players and everyone else is experiencing bugs!!! start being professionals and testing your software before updates!!!!!! **

charred rock
charred rock
#

¯_(ツ)_/¯

brazen pewter
#

Haven’t been able to access the Mak’ala Boldly Go Event…is this level locked? I’m ops39 and I put in a ticket days ago…

sullen bison
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Oh, so you're one of those wise ****es who thinks everyone can afford a new computer? Are you willing to buy all the affected players new laptops or desktop computers just so they can have a newer operating system mate? Want me to ask my alliance's affected players for their bank IBANs so you can send each of them a thousand or so, since you're such an empathetic human being?

charred rock
solemn rock
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can these new away team officer effeciency bugs get fixed already pls???? images show before going into the officer and what the actual shard progress is

bright sedge
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i keep trying the alliance tournaments but they put me up against players 300,000,000 and i am only 60,000 , come on scopely how do you expect me to win agianst that

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no more tho

knotty ore
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The arena is completely mismatched....not a lot of people are participating in it

bright sedge
knotty ore
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I hear ya, I just go in for the points now because even if you lose, you get 400 points or something

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If I see it's mismatched, I just don't send anymore ships out

radiant orchid
#

S132 game down?

humble sequoia
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New Client, Same Bug

unreal whale
exotic fox
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Redeem code not working

unreal whale
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Lagg out of game

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Is there a new code

bitter wharf
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<@&509691205798592532> I got this when i tried to redem the code

molten oxide
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Prep phase stuck at 00 cant send ships to arena

humble sequoia
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Cant tell where my ship is, but it sure isnt on the edge!

hushed quail
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there apparently is a bug in the great tribble hunt mission. i mined the 3000 tribbles required but when i try to donate them at

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tribble prime i get the message that i have insufficient resources and display 0/3000. how do i complete the mission? and if i cannot how do i get rid of them without taking them to my station?

charred rock
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Then you can donate them

hushed quail
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thanks so much i did not want to take them there if i had to keep them. lol the eat EVERYTHING!!!!

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they not the

charred rock
bright sedge
tidal cipher
#

2 opponents only? Nice of you guys 😉

bright harness
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Kind of difficult to do arena when I somehow never have enough to run the armadas (because the counter doesn't increment when I destroy a hostile). Also was still getting messages about solos I won after the match was over.

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Also, is it possible to fix this? (Edit: forgot explanation, it was stuck there, the arena main screen continues to lock up and get stuck like that, requiring force closing the game)

humble sequoia
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And this is fun with the S-31.. changing ship doesnt make it go away

warm carbon
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there's a bug in arenas with ships becoming untargetable until they move/attack something, letting bugged GS31 sit there and use beam with impunity

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seems to only happen with ships at the very edge of the system

plain musk
#

What ever you all are doing to the servers is making it worse not better

sinful charm
primal thorn
#

Any ETA on help button fix?

olive gorge
#

The game currently soft locks every time when back out of a menu that is more than 2 layer deep. As you can imagine collecting dailies is a nightmare, on about 7 restarts in 5 minutes

shrewd owl
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will the maintenance today fix all the new bugs?
ship icons have been broken since last patch.
today and yesterday I had lots of "ship is not where it's supposed to be", "hostile is not where it's supposed to be", "stuck in warp" etc.

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trying to do dailys and ship is basically not moving at all

split dagger
#

Thats cause scopely is focused on making a buck instead of a proper game

olive hatch
#

someone published too quick

#

page updated, gone now

raw crescent
unique thicket
ebon gust
#

Graphic Setting Bug

raw crescent
#

Can't login with the mobile version either, what have you done @jaunty light ?

lethal epoch
#

Did update now saying retry

jaunty light
#

reportinggg

raw crescent
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Opening a ticket, which is fun since the first question is what is my game id... <sigh>

fallen iron
#

Android, updated client

tawny sinew
#

Was the increase in Transogen Tempest levels in the lvl62+ systems intentional? My hull is now being destroyed where it used to be fine…

waxen plover
#

When this getting a fix ?👀

wispy flume
#

We can no longer use disco to summon lower warp range ships into higher warp systems... I do hope this was by mistake???

short breach
#

iOS updated client @slate wind @jaunty light
Placed ticket.
Ticket didn’t get case number.

twilit frigate
#

same...

vale lily
#

After the update I cannot Disco summon a ship out of the station. I can leave the station and summon, but if the ship is docked it cannot summon out.

jaunty light
vale lily
#

I am summoning my Ent-D with a 1184 warp range to a 58 Exile system, so no issue with warp range.

short breach
gray summit
#

Isse with the archives, just completed the tier up to 9 on the Franklin and my archives are lvl 40 but it says I have not completed all requirements..

twilit frigate
short breach
wispy flume
vale lily
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I just tried to summon from my station in a level 1 system to my Disco in a level 2 system and it does not summon if the ship is docked but does if the ship is out of the dock. It is not a range issue.

wispy flume
tawny sinew
#

No idea, I can summon my Vi’Dar, warp76, to warp 1000+ when out of dock

wispy flume
vale lily
spiral idol
wispy flume
wispy flume
twilit frigate
olive dust
#

Ok, so I‘m not the only one 🤦🏻‍♂️

short breach
waxen plover
#

Yup still there 👀

spiral idol
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Cant Unlock Independent Archives for Frank and Frank-A. All conditions are met!!!

karmic crown
waxen hearth
spiral idol
karmic crown
#

if the chat bot isn't working for you, use the email; option

spiral idol
#

please tell me this email. on the site no email!!!

twilit frigate
#

Kai winn has started her villain arc by corrupting our accounts 🙁

fleet ferry
#

missing ability icons

waxen hearth
#

Excellent work from the clowns game will not load time to quit the game.

jaunty light
raw crescent
#

40 minutes waiting for a reply from support. It's patch day, the one day you should have hundreds of support staff online!

twilit frigate
#

it's ok, you just have a number of high level folks getting a message that their account is corrupted, no rush or anything...

indigo arrow
#

Anyone able to assist?

short breach
indigo arrow
#

🤣 🤣 🤣 🤣

karmic crown
#

Contact support, in the mean time it's being worked on

indigo arrow
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Already have. Probably be ignored.

twilit frigate
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I can't wait to see what queue the bot shuffled me into since I couldn't provide a player ID

indigo arrow
#

Me too.

short breach
indigo arrow
#

1st attempt disappeared so tried again

inland storm
#

Still knackered after update

short breach
indigo arrow
#

Very close to deleting and finding a new game to spend on. Utter joke

daring dock
#

i placed a ticket also

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got to love updates to games

twilit frigate
indigo arrow
earnest crest
twilit frigate
inland storm
#

And the sound keeps cutting out 🙄

azure linden
#

One word - Shambles

short breach
twilit frigate
earnest crest
#

From what I heard, no. Email and chatbot both go to the same place.

short breach
twilit frigate
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Normally I wouldn't be prodding but this is kinda worrisome

indigo arrow
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Update to 5 days to review your ticket. Got to love the support feature

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Up too

earnest crest
#

The issue is widespread and urgent enough that I doubt you'd even need to file a ticket.

indigo arrow
#

Really hope that's the case.

earnest crest
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Still, this is probably better handled via email if you are sending one in.

jaunty light
#

hey mate for those who can't pass through or got the corrupted state error, can you please dm me your player ID

twilit frigate
#

hold on I may have it in a DM with you or hammy from a while ago

indigo arrow
solar ingot
raw crescent
jaunty light
#

or just your in-game news

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in-game name*

tawdry cape
#

Updated / repaired …. Still can’t log on using PC - iOS phone works but NOT pC - help !!!

smoky tulip
tawdry cape
#

@karmic crown 😱

indigo arrow
lime bramble
twilit frigate
#

guess if this gets fixed I should save my player ID somewhere

short breach
novel patio
#

According to event viewer Prime.exe and unityplayer.dll are crashing with error code 0xc0000005

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thats with Win 10 Pro with latest updates

karmic crown
#

if using the community mod, update to the latest alpha

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if not

Open the Launcher and Uninstall the game;
Close the Launcher;,
Delete the content of the following folders;
a. C:\Users<your user name>\AppData\Local\Star Trek Fleet Command\cache
b. C:\Users<your user name>\AppData\LocalLow\Digit Game Studios Ltd_\Star Trek Fleet Command,
Open the Launcher and Install the game;

olive dust
tawdry cape
lone rover
#

On samsung phone, the game was working last night fine, today it won't launch .... just gets stuck 'adjusting' ......

twilit frigate
mellow holly
twilit frigate
#

support just got back to me advising me to close my client and try again 😂 so props on the response time, but...

smoky tulip
uneven ocean
#

Discovery summon ability is not working.

karmic crown
#

it's being worked on

jaunty light
#

@warm carbon i sent you a dm

novel patio
#

Maybe we just agree, that this wont work on this PC anymore

tawdry cape
indigo arrow
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Any idea re time frame for fixing the corrupted account issue?

steel yoke
#

Anyone know what happened to cause this?

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Or how to fix it?

upper whale
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Why can you not fix the "helps" issue?

jaunty light
#

we are actively investigating the root cause offff this corrupted error

twilit frigate
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if my account can't be recovered can I have a level 70 one?

stark trench
#

I'm with @twilit frigate on this one

twilit frigate
#

ber1nger isn't using his, just saying...

short breach
twilit frigate
#

I'd probably get one with no research or ships

steel yoke
#

Man I just hit 49 last night...

tardy granite
#

I figured the maintenance would reset the stuck-helps problem, but nope, it's still there. For at least 4 days running. Whole alliance is experiencing it.

pliant void
#

Hello. Just send a ticket again last time access not possible. Still waiting for response.

steep canopy
#

Ships stay constantly in battle again. Cant attack because ship says its in battle.

pliant void
#

what about Dock reset ?

steep canopy
#

I cant reset an enemy player

tardy granite
#

Ah, if its not your own ship, it's not a crisis at least.

steep canopy
#

Still anoying if you want to take someones overcargo

tardy granite
#

there's a report button in-game...best you can do

neon isle
#

That's spam if I haven't seen it, fairly sure it can be reported in game

stuck hemlock
karmic crown
#

Please do not post in game spam bot conversations, open a support ticket and report in game

twilit frigate
#

yer selkie's oddly round

humble badger
#

reported in game will open a ticket now

stuck hemlock
#

since when is an selkie become an cerritos?......

deep pumice
#

Should be 100% and not 20ö% hazard in the transogen systems. The problem starts with the 62 system and goes up with the next systems

neon isle
#

Known issue

tardy granite
#

And apparently by design.

deep pumice
#

Again no quality control…

twilit frigate
#

probably just a reversion because they forgot to merge in their hotfixes...again...

neon isle
#

Did we honestly expect otherwise?

fallow tangle
#

Hazard just yesterday I could get a full load with ten minute repair to selkie. Now I can’t even get a full load. Thanks for ruining the game.

dusty knoll
#

If you can't actually get into the game, might be a bit difficult to report anything.... constantly "adjusting "

echo quartz
#

I have same problem

rain escarp
#

Mine is stuck adjusting too

stuck hemlock
echo quartz
#

😂

indigo arrow
#

Any eta on fixing the corrupted account issue?

karmic crown
#

no eta

cedar torrent
rain escarp
#

Stuck here

frigid gate
#

Probably get raided for the first time... 😉

indigo arrow
#

Going to extend shield?

echo quartz
#

Yeah if this takes ages and shield drops we could get raided and get bumped form mining… are we getting compensated for that?

fallow tangle
#

Hazard isn’t applying 4% every 30 seconds. It’s apply every second. Your ships hull drains faster than this games population from lack of bug fixes.

twilit frigate
fair cradle
#

I can’t Summon a ship with my Discovery, no “Can’t Recall after Summon” message either

fallow tangle
fair cradle
unique thicket
tiny rose
#

duplicate hazard in transogen space

#

Again

unreal warren
#

Xindi level 61 Transporters. Normally killing 3 of these fills my Cargo of 3.53m but just killed 3 and have 1.46 in the cargo.

indigo arrow
hexed compass
#

please fix - even if it is just small stuff

fallow tangle
#

Hazards in transogen now applying every second. Completely broken.

hollow garnet
fallow tangle
snow hemlock
#

PC client still not working on older Win10 PCs - plus now the old code we were using this past week doesn't work - it requires an update to play... Seems as though you all are writing off a block of users from playing again.

versed prairie
#

physical keyboards still not working 😢

tired lynx
#

I removed the iOS app, redownloaded and got this on my phone, my iPad and my laptop. This is the screenshot from my laptop since it has more info than the phone screenshot

karmic crown
rain escarp
#

@karmic crown I can't login and my STBP prizes will expire. What about that?

crisp rose
#

When did this go behind a rep level? I am the same level for fed and rom and can claim those

tidal cipher
#

Immediately after an uninstall/reinstall (iPhone)

twin crow
woeful veldt
#

RIP STFC

sinful charm
#

Still have bugs

eternal pine
#

My hazard resistance is like 80% lower than it was before patch

eternal pine
# crisp rose

based on your rep, it looks like you claimed it, went up a rep level, claimed it, then went back down, once the 24 hour timer is cleared it will become available again

crisp rose
novel patio
echo quartz
#

Rebooted iphone and ipad. Uninstalled to see if that would fix..still no joy

dire torrent
#

Same here:

woeful veldt
cyan violet
#

The update broke Discovery Summoning

abstract zealot
#

unless they're doing something different with the loot compared to the last 2 arcs, I feel like this is a bug. checked the loot of both the 56s and 59s of the new hostiles and they both have 4* common and 5* uncommon

karmic crown
#

Not a bug

abstract zealot
#

ok

karmic crown
#

Loot is by grade, common, uncommon, rare, epic

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and there will be exchanges for all of them

abstract zealot
#

so 4* common will exchange for 5* uncommon?

karmic crown
#

no, there will be an exchange for each grade in the refinery

arctic wren
#

I have the account issue as well

abstract zealot
#

I'm confused then, because if we're going by grades, I feel that the 56s and 59s (which are most definitely g5) should be dropping 5* loot, not 4*

karmic crown
#

works like augment exiles

abstract zealot
#

augment exiles go by common/uncommon/rare/epic. why include the 4* and 5* labels if they're unimportant?

woeful veldt
warm furnace
#

pls tell me there is more support on that than: 'make sure to have the latest version of the game'. i think the latest version is the problem, not the solution

abstract zealot
high maple
#

pc client on win 7 not working

short storm
#

NOT in the GIFTS.

woeful veldt
abstract zealot
#

as with almost every other arc, it will be at event reset

woeful veldt
#

Thats a reset thing every time

short storm
#

Ok thx.

woeful veldt
#

Just to be happy, you can get into the game. I can’t even do that.

echo quartz
#

Guys, i’m back in…Scopely seemed to have fixed at least for me the corrupted account issue

royal hedge
#

The PC version required that I update and now it won't run

#

I'm not using the community mod

high maple
#

same for me

royal hedge
#

Oh neat. The mobile version doesn't seem to be loading either.

high maple
#

yes

#

adjusting

jaunty light
#

We are currently running a script to address the corrupted state issue.

EU: Completed
APAC: Compelted
US: completed

fallow tangle
royal hedge
novel patio
#

its time to go in pc store 🙂

gray summit
high maple
#

in Eu on android game is working. thx

novel patio
#

yes, and it feels smoother than this morning

jaunty light
high maple
#

yes

abstract zealot
#

the chasers in the common/uncommon/rare transogen systems appear to be bugged as of this update. they are spawning much sooner than they did pre-patch. like soon enough that two ships entering the same system within seconds of each other now spawn their own chaser. the chasers in the epic systems seem to be functioning the same

hollow garnet
#

So managed to log in after corrupted state. closed game. now back to corrupted state when try to log in againpicardfacepalm @jaunty light

rapid grail
abstract zealot
#

not sure I'd classify this as a bug so much as an inconsistency, but unlike every other patch day, there's no $20 BP on offer on the webstore, at least not yet. usually it's up the second the game updates

fallow tangle
#

If you watch a system long enough. Like watching your auto grinding in augment. All the hostiles eventually vanish. It’s like the game times out. Or won’t refresh. And there will be a system without hostiles you’ll be watching.

abstract zealot
#

that's not a bug. that's the system going 'idle' so as to free up resources

hard venture
#

Well game no longer loads, just sits adjusting

rapid grail
knotty ore
#

So with the Unity update, the game will only work with the following:
Windows - Windows 10 version 21H1 (build 19043) or newer (X64), Windows 11 21H2 (build 22000) or newer (Arm64).
Which is an absolute crock

dusty knoll
bronze saffron
#

My Scopely, what expensive gifts you give!

knotty ore
fringe gull
#

Discovery summoning is broken after the latest update.

jaunty light
spare forum
#

i am using win 10 pro 22H2 19045.6216 still doesnt work. did the games folder trick like last time. still says i need update. click on update & it brings up the games folder like theres an .exe in there to run. so they must have changed a file or files in the games folder that now required & locks me out

mild timber
#

You all changed the way the Disco works. You used to be able to take a ship. That's docked to where the Disco is and you can't do that anymore. It has to be undocked. I would ask that somewhere you put documentation on how these things are supposed to work so that we all know.

slim grove
#

How come this still exists? Please fix this. There are no helps needed.

bronze saffron
# jaunty light but its Unity requirements 🤷‍♂️

So, I get what you're saying, and you're not wrong. The game 'not working' on non-supported devices isn't a "bug" in the traditional sense, but the complete lack of notice by Scopely, the complete lack of foresight on how this massive system change will impact the player base is the bug. I am glad that Scopely upgraded their 'system' to a much newer version, but I don't think it's too much to ask of Scopely to communicate these massive changes in advance. There are players are have completely lost access to the game now with zero warning and as far as I'm aware... they're SoL. Communication a week later isn't acceptable. If Scopely is not intentionally trying to run this game into the dirt, the Company (not you or Hammy specifically, of course) needs to be better. We don't want lip service. The update to Unity 6 would have been the perfect time to show that you are 'being better'. And Scopely flopped. Hard.

gritty geode
#

visual bug

hidden condor
#

<@&509691205798592532> level 62+ Transogen systems on Server 27 seem to have had their Hazard levels jacked up for no apparent reason. For example Oconel (62) was 100% before, now it’s 200%. But lvl 60 and below systems appear to be unchanged

jaunty light
royal hedge
hard venture
bronze saffron
# royal hedge I disagree with <@406064386717777920>, requiring someone to upgrade their comput...

That's fine. But that's not what a 'bug' is in terms of Software. The system limitations for Unity 6 are well documented. Scopely knew going into this update that players would lose access. If I had to guess, they ran the numbers to see what clients and how many clients would be impacted, and determined that the risk was worth it based on the overall low percentage of player clients that could be impacted.

I get where you're coming from, but I'm speaking more from a software development perspective. No longer supporting a specific 'client' isn't uncommon. Lack of communication IS.

vestal shore
# jaunty light but its Unity requirements 🤷‍♂️

Do the players locked out spend money with unity or with scopley. Seems to me if a significant portion of your potentially spending players can not play you would consider it a problem for YOU. Remember unity doesn’t pay your salary.

visual sequoia
#

Having an issue with two selfies no able to dock. States can't change ship direction

royal hedge
abstract zealot
#

the two of you are splitting hairs but arguing the same point. it was a bad decision not to inform the playerbase (even if it was necessary), but not a bug

bronze saffron
floral rain
#

why is there now a cooldown after the khan trials?

visual sequoia
#

Having an issue with two selfies no able to dock. States can't change ship direction

karmic crown
#

screenshot?

#

of the cooldown

floral rain
#

it's 30s after handing in the previous trial

royal hedge
karmic crown
#

probably the fix for it disappearing on people

bronze saffron
visual sequoia
#

I see this is ko use to report a bug.

bitter blaze
#

Team, I was just now playing STFC (server 42) on my iPhone, checked an email, then brought the game back up and this message appeared. I contacted support and its said 24 hours to fix? Can we do better than that so i can enjoy the full battlepass for today’s arc?

bitter blaze
olive cairn
#

Well, it sounds like my question has been answered here. Due to having as older PC system this Unity ^ change has now made the game un-playable for me. I'm getting no feedback from Scopely on this...I guess it's been fun while it lasted...later all...live lon and prosper.

visual sequoia
#

Having an issue with 3 selfies no able to dock. States cannot change ship course

shut shale
#

Not able to get past log in SCOPLEY picardfacepalm picardfacepalm

snow hemlock
royal hedge
#

I'm still trying to figure out how exactly mine isn't compatible. I looked up the Unity 6 requirements and my computer exceeds the minimum requirements listed. My processors is an x64 with SSE2, my graphics card is DX11, and I have Win 11 22H2

paper cypress
#

Transogen mining space (level 62+) have all had their hazard level increased by 100%. This makes mining in the higher levels almost impossible.

fallow tangle
earnest crest
supple juniper
earnest crest
#

What error message do you get when loading the game?

fallow tangle
smoky arrow
#

The game does not load after the update pc

hidden thistle
royal hedge
smoky arrow
somber jackal
#

Guess I am going to wait to download patch

olive cairn
#

Same here, game won't load, the Unity 6 window pops up, loads 1/4 of the way and then boots me back to the login window to hit the play tab again.

royal hedge
earnest crest
royal hedge
#

Yes, eveything from C:\Games\Star Trek Fleet Command, in C:\Users\<user>\AppData\Local\Star Trek Fleet Command and C:\Users\<user>\AppData\LocalLow\Digit Game Studios Ltd_

lavish bobcat
#

Same thing for me

#

Come on STFC can't just be a couple of us

olive cairn
#

Likewise here, done all that numerous times

lavish bobcat
#

I even created a local user account on my PC

mossy ocean
#

Hi anyone can help me I can't log into the game on my PC

lavish bobcat
#

And installed it there, which would be super defaults brand new does the same thing

swift crow
#

@quiet palm Hazard in Transogen (I know, already known) -- but the very last system has now 5000% Hazard damage.

elfin scarab
mossy ocean
#

I keep getting error Game installation failed with an error Unpacking error, details in logs please try again

royal hedge
# mossy ocean Hi anyone can help me I can't log into the game on my PC
karmic crown
mossy ocean
#

I'm not using any antivirus software

livid geyser
#

The game seems to be stable and working on arcfall. Is that a bug? 😂

bronze saffron
# mossy ocean I'm not using any antivirus software

If you're running windows, you probably have Windows Defender which is built into Windows.
https://learn.microsoft.com/en-us/answers/questions/3187645/how-to-add-an-exception-to-windows-defender

I'm trying to run a program and the tester said: 
" ... Windows includes Windows Firewall.  If Windows Firewall is enabled (which is the default), an exception must be added to un-block EchoLink and allow it to access the Internet."
How can I…

night bone
#

The game does not allow you to play without updating, and after updating the game does not play.

mossy ocean
#

do you select file, folder, file type or process?

night bone
lavish bobcat
#

Going threw my folders in appdata, I found a folder named Unknown Vendor, open then up, unity folder with Prime.exe as a error guess the creation date

mossy ocean
#

I tried doing it with lauch and didn't work

vale inlet
#

game loading 100% then stuck on "Adjusting". nothing helps :\

slim summit
#

Want to explain why after installing todays update, it then thinks the game is not installed, asks me ro re-install and then tells me it cannot install because the game is installed ?

night bone
mossy ocean
#

can't get a hold of scopley directly peace shield coming down soon this is awful

sharp schooner
#

i get this message when i try to open game

earnest crest
# elfin scarab <@1412635767175647315> <@177954479495315456> Though they claim EU servers had b...

The fix that went out this morning was for the corrupted account lockout. It sounds like your player is running into Unity-related issues.

They should try a clean install:

Locate the game folder (this folder has the prime.exe file)
Uninstall.
Delete the game folder.

Then reinstall from a fresh downloaded copy of the launcher from the website. If that doesn't help, then what OS are they using?

knotty ore
#

There is a lil over 3 hours left in the shield scopely put up

slim summit
#

Please explain this one when after erasing the game and trying to reinstall ? Internet is fine on my end

sharp schooner
earnest crest
#

There's a question at the end.

elfin scarab
# karmic crown add the prime.exe as an exception to your antivirus software

No given solution works, and in the end, many aren't software experts. As much as I appreciate help and happily pass it on, I have to ask myself (and those responsible) 1. Doesn't scopely employ software experts , 2. if one solution is to make exceptions from anti virus software and scopely surely not making themselves liable so dropping shields is fine?, and 3. will affected players have to un- and reinstall the game every single arc now?

sharp schooner
karmic crown
#

The antivirus issue isn't on scopely's end though, it's due to some antivirus softwares not updating their definitions

surreal elbow
#

I have not been able to log in on computer for 1 week now contacted support 3 times and no one has contacted me

shut urchin
#

why is drydock E before A, B, C, and D 🙂 p.s. this happenned to all 3 game accounts, and a restart fixed it (in case anyone else has this problem after updating the game).

smoky arrow
#

in your personal account, the images in the store don't even load completely, it's something with your servers, not with the people.

candid chasm
#

Can't login to game, stalls at star trek logo with adjusting meatball, cleared the game cache on android device, restarted the game waited about 3min and game restarted normally

tired wing
#

same

strange bone
#

The constant 2 "Help All" notification is still not fixed

earnest raven
#

BTW Disco summoning a docked ship is broken.

ornate rapids
#

another patch w/o additional archived ships/loops? come on scopely 🙄

knotty ore
twin crow
candid bolt
#

I'm also having the unity issue. Tribble shooting gave me this
Open the Launcher and Uninstall the game;

Close the Launcher;

Delete the content of the following folders;

C:\Users<your user name>\AppData\Local\Star Trek Fleet Command\cache

C:\Users<your user name>\AppData\LocalLow\Digit Game Studios Ltd_\Star Trek Fleet Command

Open the Launcher and Install the game;

Please let us know if these steps helped fix the issue.

fiery copper
#

game on mobile was stuck in "adjusting" forever. I uninstalled it, reinstalled it. Now it's forever stuck during loading at 76%. Anyone else enjoys the same?

candid bolt
#

a clean install also did not help

smoky arrow
#

Give me a shield in the game until I fix it!

unreal warren
#

Game force restart (said connection issue). We had just started a Mirror wave 50 after restart my ships were docked and not in the wave anymore.

twin locust
#

Anyone else completed the daily BP event but not had the scores on the main overflow BP event?

unreal warren
pearl peak
#

Solo and Elite Solo wave systems

After update, cleared localization, and full uninstall/reinstall

abstract thistle
#

my ship got stung by mantis so i summoned it home, now it wont dock even after sting gone and cleared localization

wide wadi
#

Can't get luncher to lunch game server 114

knotty ore
#

I'm half tempted to reload bluestacks.....😏

worldly merlin
#

Squall goes into negative timer and will not allow you to use the ability a 2nd time

severe stirrup
#

so looks like update 82 means you can't summon with your discovery any more.

feral cradle
#

So one of the new missions CANNOT be completed unless you have done the OLD mission Now and then part 9.....

#

is that meant to be correct or have scopley done it again...

worldly merlin
#

Another timer bug, now my gift is 3 seconds past do and will not allow a claim.

slim grove
feral cradle
#

@slim grove its a rendering bug. been happening for a few days

#

normally it fixes itself if you click on the refinery or something that has to load

vestal turret
#

Scopely maths at its finest yet again

round owl
worldly merlin
#

maybe it needs to hit reset time? It still isn't noon EDT, and we know that Scopely has trouble between starting items at 11, 12, and 1

torn drum
#

I cant summon ship. In mornig its working

knotty ore
#

2 hours, 12 minutes left on the gold shield

nimble karma
#

Now 4 updates and I don’t have part of my refinery of continium

west salmon
#

The new mission “Alternate Part 1” leads to the Ambit system, which is locked by the mission “Now and Then part 9”.

west wraith
#

This is as far as we go

feral cradle
#

nice so i need to BUY pattern buffers to get the TOS missions so i can finish the new mission. Good job scopley, you bunch of ' geniuses'

west wraith
#

My PC doesn't support the new features.

royal hedge
#

To anyone whose PC version won't load, there's a long-standing regression in Unity 6 on AMD hardware using DX11
https://issuetracker.unity3d.com/issues/min-spec-directx-11-regression-in-unity-6-dot-1-failed-to-create-gpufence
https://issuetracker.unity3d.com/issues/crash-on-verifyd3dtexturesharingcallback-when-creating-a-new-project

If you run on older AMD hardware, go to C:\Users\<user>\AppData\LocalLow\Digit Game Studios Ltd_\Star Trek Fleet Command\Player.log and look for the line "GpuFence::Create(): Failed to create ID3D11Fence, error 0x80070057"

smoky arrow
#

roll back the update!!!!!!!!!!!!!!!!!!!!!!

shut urchin
# slim grove

The UI is VERY Buggy today... if you click on Officers and then get back out that fixes itself... can someone please figure out this as it KEEPS happenning

fervent totem
#

SO - regular Wave broken?!

stiff anvil
#

Trying to use my event points before reset and now missing

autumn yacht
feral cradle
#

you need to have the TOS part 1 missions from the holodeck

#

which means you have to buy pattern buffers

runic vigil
#

Anyone having issues with freebooters not counting for faction dailys?

lone rover
#

On samsung phone ..... the game won't load today, just says its 'adjusting'

whole nexus
#

If all players stopped spending a single month, they would surely fix the errors, but there are too many addicts in the game.

trim frost
#

Transogen Suliban Runner appears after refreshing node in Transogen rare space, Montathu system. This wasn't happening before the update. Is it intentional or bug?

next lily
#

SirConnery Server 108 Dear Scopely Team, I need to travel to the system Ambit for the new mission “Alternative Part 1,” but the path is blocked because the mission “From Time to Time Part 9” is missing. However, I have already completed this mission, and in all the systems where it normally starts, no mission is available. Therefore, I kindly ask you to send me the mission so that I can continue progressing. Thank you very much.

hexed hare
#

I upgrade my commanders, 4000 uc point but zero event point.....fix it , ty

spare forum
#

my pc is using win 10 pro 64 - ver 22H2 - os build 19045.6216 - processor amd phenom II X4 840T - graphics card ati radeon HD 4200 above unity specs but with amd & ati radeon it crashes looks like a common problem with unity

karmic crown
#

You need to convert the uncommon skill points to the individual skill points

#

in the refinery

wide wadi
#

the genuis who said to deleate files and reinstal thanks now my pc is in conflict

unreal warren
warm carbon
#

<@&509690795536941056> I had the account corruption issue and now I can get in but on android for some reason no one's avatar except my own will load, works fine on PC, don't know if it's related to the corruption issue, tried uninstalling and reinstalling still didn't fix it

#

their avatars appear as a comm badge with a loading circle over it like so

#

everyone's avatar except my own appears like that

abstract zealot
#

to follow up on what @next lily said, Alternate Part 1 can't be completed because there is no way to get Now and Then, as far as I can tell. it's certainly not part of this arc's mission chain, and stfc.space is useless for telling you where its from

#

it's not one of the missions in the Holodeck, not that I have the pattern buffers to claim it anyway

timid adder
abstract zealot
#

ah, it's not one of the ones they decided to ping us about. add that to scopely being consistently inconsistent

whole nexus
#

It seems that we no longer have the right to freedom of expression here.

abstract zealot
#

that right wouldn't apply to a private entity anyway

weak grail
#

Alternate part 1 mission 3:

Also you must bring back somehow:
Now and Then
The Art of Misdirection
Fading Obscurities

i play this game for 4 years and nevere ever seen this missions

wide wadi
#

😭😭😭😭

snow hemlock
wide wadi
#

Yeah I can't even get the loader to open now 😭😭😭😭😭😭

cerulean finch
#

For the past few days, I've been experiencing game freezes when opening chests. I'm not sure, but I have a feeling it's happening with G6+ chests. And I must restart game.

solid abyss
#

G4 materials only for G6 player

autumn yacht
royal hedge
waxen talon
#

Recon Locus building is not showing up. Just a blank platform. (Yes i claimed the gift, launched the mission, which took me to the build screen. I’ve restarted the game three times.)

severe crag
#

I have been having issue, I haven't been able to collect 7 day reward chests it stops tracking after 2, I've played for 2 weeks non stop and I don't get the rest of the daily rewards after 24 hrs.. anyone else have this issue?

waxen talon
charred rock
abstract zealot
#

not hardly, unfortunately

charred rock
smoky arrow
#

When will the game start working?

whole nexus
#

this is so stupid

royal hedge
neon tulip
#

Thought i were insane but i didnt even recieved the mission only locus building

compact violet
#

I dont see this being mentioned, but for me after the update on Android I just get stuck on the 'Scopley Logo' screen, dont even get into the game at all. Did cache, data, reinstall, no change. Game just wont launch on my Galaxy S20 anymore....

fervent delta
#

someone please fix the physical keyboard no longer working on android, now i can't type using it on my tablet after updating the game, clearing caches didn't help, re-installing the game didn't help, this is a first, i have been using a physical keyboard on my tablet since the start of this game, removing it now just to type in chat is ridiculous, guess i am screwed for a while now

smoky arrow
neon tulip
#

@compact violet im also on galaxy seems its not working for the androids memory it convuses it 😂😂

covert willow
#

Mission rewards for the two new mission chains are not actually providing Kai Winn. I have completed both mission sets, and only have the 3 shards from the arc launch gift. I should be at 8 shards, as I have completed the 5 missions that each provide a single shard.

royal hedge
slate wind
smoky arrow
ruby stone
#

Ugly ‘fonts’ still not fixed

cloud hinge
#

Hazard damage spiked 100%

solemn mauve
#

finishing missions for the new arc and not getting Winn officer shards even though the missions say they are giving them as rewards

magic hull
#

Stuck on phone and pc any solution?

royal hedge
ornate rapids
#

the elite solo entity looks.....different

small wasp
#

Broken hostile settings for the level 45 starting system can't advance anything including missions or building

smoky arrow
charred rock
#

and then repairing the install

compact violet
#

how exactly did we end up with the drydock buy button on the wrong side of the ship select?? like, from a coding standpoint, or even a common sense one

charred rock
#

restarting first of course

compact violet
#

my brain is hard coded on those tap positions, this is obviously an error but hwy was this part of code even touched?

smoky arrow
charred rock
stark trench
compact violet
cerulean coyote
#

cant complete the Locus of Control mission if you have already refined the common reclaim loot before you've started the mission. it should take into account if you have already refined before mission, just like it auto-completed for acquiring the common reclaim loot

smoky arrow
ornate rapids
#

the faction store freezes are even worse?!? how is this possible?!?

buoyant crescent
#

I can't access the Ambit system so I'm stuck in the story missions.

primal aurora
compact violet
#

@jaunty light plz say this is a current logged issue plz, this cant be my future, i keep hitting the wrong damn thing my brain is twisting

alpine hinge
#

Experiencing an issue where any ship I send through a spacial rip appears back at base if I close and reopen the game. Anyone else?

candid helm
#

The game forced me to update - and now it doesn't load at all. PC - Windows 7 - "This application was unable to start correctly"

primal aurora
#

I always thought this game is f2p and now you force us to buy holomission to complete an actual quest. not very sportsman likemindpalm

compact violet
candid helm
#

I'm not buying another computer to play this game so this might be the end.

storm crescent
#

Discovery won’t let us transport war ships anymore. Only miners. @jaunty light

cosmic cradle
cerulean coyote
#

next reset is tomorrow

royal hedge
cosmic cradle
cerulean coyote
charred rock
#

The amount of people running an OS that's been unsupported for as long as windows 7 has been is astounding. The entire industry hasn't supported it for a long time now, windows 10 is almost at end of life nevermind.

#

Given the game runs on android I'd like to see a linux client and call it a day, would be better for a lot of people who don't want to upgrade old hardware and also stay safe with security updates

vivid dawn
#

Ship portraits and hull health bars keep disappearing and reappearing.

candid helm
charred rock
candid helm
charred rock
steady basin
#

Alliance tab crashing my game, others in my alliance having same problem.

candid helm
royal hedge
royal hedge
candid helm
charred rock
royal hedge
sand agate
#

Recon Locus Key not issued(yes, i'm 45+)

candid helm
sand agate
#

Tribble Ticket stuck on sending

charred rock
candid helm
# charred rock Safe too

I do online banking - run 5 online ecommerce sites - email - zoom calls - all on windows 7. Firefox, Chrome, and opera browsers

charred rock
candid helm
charred rock
#

you using an outdated os full of security holes is your issue, not everyone elses

candid helm
zenith tapir
#

Did they forget to give the sub 45 players events? We have the rewards meta but not the events

charred rock
#

updating to unity 6 was the best thing they could have done in a long time and shows there commitment to actually fixing things

errant cave
#

@charred rock gonna stay off the channel, and stop winding people up, I'm running the updated win 10 , with unity 6 and it isn't working, this will be the last straw for me and lot of others

royal hedge
young nebula
#

New codes don’t work?

errant cave
#

yeah, unfortunately

tight hinge
bitter wharf
#

@jaunty light the code you just posted to the anouncement channel is not working for me

deft compass
#

VILL code is wrong, and only works for Ops 45+ @jaunty light @slate wind

jaunty light
#

waaaaaaaaaait

royal hedge
stray dragon
#

cannot complete mission when, I NEVER seen Mission now and then series

split jacinth
#

VILL isn't working for lower levels, but is working for the 45+

charred rock
errant cave
#

I dont think i have any spare graphics cards about

dense frigate
#

Ops 39 here and code VILL does not work. Says ineligible

royal hedge
bitter wharf
#

<@&509690795536941056> I dod not get this code to work either and have even poseted a ticket for it but no responce to ticket

torn tiger
celest mulch
#

Vill not working

azure gulch
#

Im getting invalid code for VILL code (i'm ops 24)

tight abyss
#

i reported an issue via the support chat, got a reply that also closed the chat so now i cant get back to it, The reply stated i was going to get comp'ed but the reply also stated the wrong commander name. I never received the comp.

abstract zealot
#

both VILL and VILLAINS works for me at ops 56

charred rock
olive sage
#

@torn tiger , same issue on my ops 38 and 40 accounts. BOTH codes worked on my ops 59 account.

errant cave
#

do you ever get the feeling scopely might be trying to purpusley sabotage the game.... it sure would be asier to swolow for all the big spenders if it died

teal shard
uncut cedar
pallid acorn
charred rock
errant cave
#

go away

uncut cedar
#

Unable to complete the new mission Alternate Pt 1 as it is in a blocked off system i have never seen a mission for to unlock it:

prisma prawn
#

Code does not work

zinc ravine
umbral compass
#

Codes not working 40-44

chrome forge
#

vill not working on ops 36. wth.

split jacinth
#

VILL is working for lower ops now (S201)

velvet elm
#

Server 202 VILL not working for low lv

exotic sable
#

I’m ops 62 and the promo don’t work

wooden wyvern
#

Everytime returning to game on ios. And im on homebas interior

deft compass
velvet elm
#

It works now

exotic sable
#

Still no luck on the new promo code

umbral compass
#

Works

tight abyss
#

ops 43 VILL worked for me but not VILLAINS

exotic sable
#

VILLIANS is for ops 45-70

smoky arrow
#

Will you extend the shields for those who can't enter the game?

velvet crown
#

Ops 64, neither VILLIANS or VILL worked.

normal pine
#

bug report used the uss discovery summed a ship back cant reacall it to staton or attack ships and cant go into the rifts

craggy kernel
#

This "Hyperthermic stabilizer" doesn't seem to be doing anything. The enemies say that they have "25%" hyper damage, I supposedly have a 10% reduction, but the logs show no reduction taking place.

delicate cloud
#

Disco summon ability doesn’t work in the new systems

indigo arrow
#

Why put a mission objective behind a system u need to have done a mission before. Missed the old arc as on a break and now can't do monthly mission.

#

Not the only 1. Others who missed the mission arc saying the same thing

tough jungle
#

EU126 Android 15, screens are overlaying again

boreal whale
#

Now now,scopely give missions you cant finish them🤬 🤬 🤬

sour dagger
#

Ops 59 and VILLLANS doesn't work

indigo arrow
#

Joke. Not gonna spend this month and very tempted to delete the game. Bugs everywhere. Now waiting for a ticket to get resolved

rustic zenith
weary cradle
#

Ops 63 and code doesn’t work. <@&509690795536941056>

fiery copper
vague wedge
#

still not fixed

weary cradle
fiery copper
knotty ore
#

The Update 82: Villains pt.1 Promo Codes are now available to be turned in our Web Store:
Ops 10-44: VILL
Ops 45-70: Villains

tardy forum
feral cradle
#

VILL is working for some over 45's also

knotty ore
#

Yes, please make sure you're spelling it correctly

feral cradle
#

there does seem to be an issue with both codes tho

tardy forum
feral cradle
#

yea im REALLY annoyed at the mission bit

#

im NOT buying pattern buffs to complete it

#

buffers*

tame crane
#

why is that not fixed yet ?

coarse kettle
#

I have the same problem

knotty ore
#

Not case sensitive

feral cradle
#

@knotty ore people in my alliance that are OVER 44 have gotten VILL to work

#

also some under where it doesnt work.

coarse kettle
#

Hey Scopely. If someone 3 levels over and double the power, with my best ship and best crew can't play your event at its most basic level WHAT MAKES ME WANT TO STAY?!

feral cradle
#

have you built and upgraded the building at all ?

coarse kettle
#

To 22

devout scarab
#

the "help all" button has been stuck at 2 for over a week now, its very annoying. multiple other people have it too

feral cradle
#

i mean they did say this content was for ' higher ops '. tho how they define that is anyones guess.

coarse kettle
#

I am that higher ops. Im 48. But if I cant take out a 45 at type advantage with my best ship and crew, then theres nothing for me to do. I cant participate in the event.

craggy kernel
turbid ocean
#

cant summon my ships with disco since new arc update

manic nymph
#

Why can some players use both redeem codes and others can't get them to work?

rich flower
#

Ich muss die Mission „Von Zeit zu Zeit“ machen. Man findet sie aber nirgendwo Level 38

weary cradle
misty zenith
#

Please fix the judder on ios! The slow refresh rate on everything is making me motion sick!

feral cradle
#

im still waiting for my field training to be fixed.... lol

#

it fairness its ONLY been ONE YEAR

knotty ore
coarse kettle
#

Im still waiting to not have to restart my game 10 times a day when it gets stuck on loading screens. Or when the assets dont load. Or when the screen blanks at random.

round veldt
#

If you switch between exterior and interior view too quickly, you get some UI elements stuck to parts of the interior station view. I think that Unity scene might need somebody to review it and figure out what's going on here.

knotty ore
#

That's a busy screen

rustic zenith
#

Yikes... 👀

round veldt
#

Looks like it's also doing something similar to the exterior view

dark siren
#

Selkie used to fill hold in Oconel before hazards took it out. Now I’m lucky to get 1/5th full before hazards kill me. Did the hazards strength change?!

covert tendon
#

Code not working.

lament plank
#

I unlocked Fess, but it keeps bugging out and having a visual issue.

sick wolf
#

Ambit system is not accessible - I miss Now and Then Part 9 - I was told its in Tos 1 in holodeck, but I do not have 1000 boxes - how can be new mission depending on optional content from the past ?

rustic zenith
indigo arrow
stuck hemlock
solemn phoenix
#

How are we supposed to finish the new missions if we can’t get the stuff from the holodeck? I can’t get the ambit location? Is this an error or are we expected to pay?

stuck hemlock
#

very usefull information....

sly skiff
#

Forget

sly wing
pale kettle
#

Is disco summoning broken for anyone

cinder marsh
#

Summoning is broken for me

knotty ore
fading topaz
#

Where is the new building? Loads of us can’t see it

round lion
#

Bug regression, who is supposed to read this without getting a headache?!

plush scarab
#

What happend here <@&509690795536941056>
Spelling / Formatting issue?

slate mulch
#

Having an arc mission locked behind an old mission is so stupid

azure linden
#

Selkie has returned home twice in the past 30 mins while mining. Not destroyed, just back home for no reason.

dapper cipher
eternal pine
#

Any info on our hazard resistance going down? My cube dropped from 200+ down to 120

dark siren
rain escarp
dark siren
#

You spelled it wrong

fading topaz
knotty ore
#

It's villains, not villians

rain escarp
#

Ohhhhhh

subtle forge
#

Any word on when the new arc will be available for ipad users?

true mountain
#

Summoning from station dock broken

knotty ore
true mountain
#

Yeah figured that one out. Just shouting out 👍

knotty ore
#

👍

civic cove
#

Is this a typo in the notes or someone not checking their work?

proud storm
#

Can’t fly to system Ambit for the mission because it’s locked.

frozen sigil
#

What happened to "focusing on fixing exisiting bugs as opposed to pushing out new (and flawed) content?"

cursive mural
#

<@&509690795536941056> You still haven't fixed this issue. Officer shards still don't display correctly on Android and PC.

bleak spruce
#

Same issue with Ambit being locked.

subtle forge
bleak spruce
native spire
#

the hyperthermic stablizer bonus might not be functioning properly. my building level 23 yet i still cant even put a dent into the new hostiles compared to when it was level 4

stable drum
#

Is the new arc available for iPad users?

hybrid trail
#

Although Player 64 was in the armada participation list and marked, he did not acutally participate. Due to this (visual and functional) bug, we lose the formada leg.)

subtle forge
subtle forge
snow hemlock
#

Removing the AMD HD 7500 GPU fixed the unity issue with Win10 - if you're still having the unity issue check your GPU. It isn't enough that your GPU supports DirectX 10 or 11 it can't be on the GPU conflict list.

onyx ferry
#

So 2 bugs.
1st bug is my tablets keyboard no longer works in the game. Im useing a Samsung Tablet with matching keyboard.
2nd bug is that I have all the FT unlocked that would appear in the new refinery but as you can see it still says I can buy it. It is also still listed in the FT refinery as purchaseable.

woven sorrel
#

[Update Bug?] - When I load the game launcher it says the game requires an update, but when I click the "update now" button it just opens the games file directory and then nothing... ?

woeful mango
#

@everyone

Howdy Commanders,

There is an issue where Winn Adami's officer stats are lower than what they should be and we will be sending out a fix today to bring them in line with those stated in the Patch Notes.

Currently: 30% / 70% / 120% / 200% / 350%
Update: 100% / 150% / 200% / 250% / 350%

OH

hybrid trail
pine geyser
fallen seal
humble badger
#

i seem to have some extras on my screen 😄

subtle forge
fervent delta
# fervent delta someone please fix the physical keyboard no longer working on android, now i can...

i can give a little more insight into this issue with the physical keyboard attached to my android tablet, samsung galaxy tab s7+. when tapping into the text box area, of the in game chat, and immediately, within a split second, tap a key, ie the letter a, on the physical keyboard, the letter a will show up in the text area, but any longer than a split second after tapping the text area then it does not accept physical keyboard input, and repeating that process of immediately typing a key after tapping the text area, it will replace the previous letter, ie typing the letter b will overwrite the letter a, so it seems like something is continuously resetting the keyboard input when a physical keyboard is attached with this latest game update and already tried restarting the tablet, in addition to the previous steps mentioned, and also clearing the primary virtual keyboard app cache, but did not resolve this issue, so now the only way to type in game chat is to temporarily unattach the physical keyboard type a message, then attach it again so it can be used within other apps on the tablet like discord

analog pewter
#

This is great, are you going to issue the 1000 pattern buffers that the mission requires to cover your blunder???

crisp sparrow
#

Cant get my cube to dock. Stays right outside the station

charred rock
#

Anybody can claim it now, no currency needed

stray cargo
#

Winn shards not increasing even though completing missions, elite pass, etc.

sharp gorge
#

On Android: where is the new splash screen and building after update ? ... not that we're surprised mind... 🙄

fallen moss
woven sorrel
subtle forge
woven sorrel
analog pewter
subtle forge
knotty dawn
#

what exactly did u fix on Kir’Shara’s Artifact?
works as faulty as before

  • query clear itself
  • ship get stuck until query it clear and selecta another target
  • if in combat and query empty can't add another target - add to query button been inactive
woven sorrel
#

ill just uninstall games grindy anyways

quartz jay
#

New building not showing up on iPhone but it’s there on my pc

cursive mirage
subtle forge
analog pewter
quartz jay
#

@subtle forge I’ll try it

charred rock
royal sluice
solid sapphire
#

Damage is screwed up. I taking significantly more damage killing MU 70 surveys. Before patch I could kill 215-220 each time. Now I can't kill more than 180. I went from 1 round to kill them to now taking THREE rounds. Something is bigtime broken

misty zenith
hollow jolt
#

The new tech packs are not showing up in the store. I play mobile and don’t see them

civic olive
#

<@&509690795536941056> I don't have the mission "TOS - Now and Then Part 1" at all, nothing the holodeck and not in active or archived missions... so what can I do to unlock the Alternate Part 1 path ?

viscid spindle
#

whoever thought these are visually appealing .... please STOP it

noble crater
#

Been stuck like this for 30 minutes. Cannot get in. <@&509690795536941056>

glad cobalt
mortal kelp
#

Forever retrieving

smoky arrow
rose horizon
#

big thx for neverending old buggs👎👎👎🤮

rain niche
#

After 4 hours, and 2.5hr since I received a reply from $$copely Customer Support, NO solution !!!!!

#

U.S.E.L.E.S.S. !!!!!!!

#

Finally, while multiple players of all ops levels and from multiple alliances tried, 1 of them succeeded !!!

#

This finally damaged my ship, and it immediately appeared docked. Massive THANK YOU @jaunty storm 😘 😘😘😘😘😘😘😘😘😘

#

Seems that nowadays, we, The Players, are fixing bugs ourselves 🤔

#

Mods and Community managers, please feel free to pass this along to Scopely. Thank you !!!!!!!

#

This was Scopely. Well done on new patch day, and new arc day. Well done !!! 👏

obtuse warren
obtuse warren
rain niche
obtuse warren
rain niche
#

Whales having their accounts deleted and leaving the game for good. Anyone held accountable !? Anyone at all ? Nope. Not 1 person.

lament cave
rain niche
#

A few minutes after I posted here, $$copely Useless Support gets back to me : we udnerstand your frustration bla-bla-bla-this and bla-bla-bla-that. Thanks for nothing ! We did it ourselves ! Scopely Support = 0. Have a nice day ! - and I closed the window.

#

I really wish Rev Deuce was here to see these posts about 1 stuck ship, how support did NOTHING, and it was another player who solved the problem. By trying ships and crews. I really wish he would ! And then post proof on his next video, thousands of players to see, world wide !

#

Still #7DayShieldON . Tris - over and out ! 🖖

sturdy basin
woeful mango
#

what level do we get the discovery archive

nimble solstice
#

this is a mission along that I have no access to please fix or just do a different system

bright sedge
#

again scopely anyone bellow a certain lvl cant even begin to kill the aggregation hostiles so we can get the rewards we need to accomplish the goals, Thabnk you scopely for leaving out the lower players

rose solar
#

<@&509691205798592532> I've been completing the new missions, they claim to give Vil Kai Winn shards as a reward, but i've received 0 so far (i currently have 7 so far due to free codes)

earnest crest
#

What codes did you use today?

crystal kayak
#

Cannot recall ships. Press recall, the ships warp, only to wind up back in system they were to leave, and not to base

earnest crest
#

3 from the month's gift.
2 from VILL (ops 44-).

What else did you do to earn the remaining 2?

eternal pine
#

ive noticed that both this morning and just now, when i closed the game, it wouldnt release the launcher, I had to open task manager and even though i closed the game, it said suspended, ending task immediately released the launcher so i could hit play again. this just started this morning, but it was before i updated the client.

ornate rapids
#

No missions in Holodeck, No missions in archive, no active mission, I'm ops 67, and path is still locked.

rose solar
ornate rapids
dusky trellis
karmic crown
hollow jolt
dusky trellis
autumn axle
#

so great that at Ops level 60 I've only get G3 and G4 mats as rewards for the Dividing the Aggregration - SMS event. much useful

broken dome
#

Since update today summoning with Discovery does not work

karmic crown
#

#🛠-known-issues undocking the ship for summoning will work, but if the ship is docked it doesn't work

broken dome
#

I know how to summon ships. Im not docked and I have the resources for it

#

It is not working

rigid glacier
#

Sounds like a ticket

chrome current
#

Game won’t load after updating.

next drift
#

What happened to the fonts for numbers? Why are the emojis now?

ornate rapids
#

you guys broke the disco summon?!? wth is going on at scopely?!?

ebon inlet
#

Unable to tier up FT 😒

eternal pine
# ebon inlet Unable to tier up FT 😒

yeah, they sold us FT but forgot to put in enough qs trials levels to actually get the advertised stats, i am guessing maybe when g7 comes out they will add another tier to qs. but they arent really good at updating old content

compact violet
#

i swear this bug is getting worse as the day goes on~

eternal pine
#

web code issue, it let me redeem it for my first account, but second account says not eligible...
nevermind, my dumba** mispelled it over and over on the second account

eternal pine
#

yes, thus the nevermind 😛

abstract zealot
#

so I appreciate them changing the cost of getting TOS -Part 1 from the Holodeck, but as soon as I claimed it, nothing happened. it's gone from the Holodeck and it's not in my missions list

static salmon
#

Btw it would be nice if when I do the new g5 uncommon refinery that I actually get the materials promised, instead I got exactly zero return, but hey tomorrow I can try again

grave axle
#

Scrapping Stella results in no Stella whole scan and when complaining to scopely about it results in scopely claiming you did in fact receive it and you actually built the ship from it again and it's as plain as the nose on my face. That ship hasn't been built and is not in my inventory (I have two Stellas, not one and perhaps that's the source of confusion

But you are claiming that I received my Hull scan and then rebuilt the ship. Neither of which is true)

#

Ships show zero shield and zero Hull when not selected

#

Still hanging on transition back from store or event stores

#

I would appreciate it if you would not steal my second Stella. That's as tamely as I can put it here

strong geyser
#

can we fix this ....👀

#

every time i go into station view ....

split minnow
#

So... What's the logic behind a mission going to a locked system that doesn't seem to be unlockable?

dusky trellis
karmic crown
#

Tos 1 in the holodeck should be free to claim now

#

Which is the mission needed

polar bane
#

Nope. shutdown and restarted and not there...

rose mural
#

hostiles stop dropping loots

karmic crown
#

There's a 2k hostile limit

abstract zealot
#

have you done a lot of grinding today? after 2k hostiles, you stop getting loot

karmic crown
#

Resets in about an hour and a half

true frost
#
  1. Suddenly cannot Summon ships using USS Discovery.
  2. Cannot recall ships back to station for repairs

Tried close the app and restart, still nothing

eternal pine
#

did you try checking known issues?

spiral folio
#

🖖 It's villains, NOT "villians" facepalm

karmic crown
#

will makea note

sick venture
#

Why can't I upgrade my Franklin A in the independent archive? Level 10 is showing "Requirements not me" however levels 11 and 12 are showing Requirements met.

karmic crown
true frost
sick venture
#

They won't allow a support ticket.

#

Been getting the same automated response for months.

karmic crown
#

use the email option

dusky trellis
#

How long does it take to respond to a ship stuck ticket?

sick venture
#

The link is the same, no email option.

abstract zealot
abstract zealot
dusky trellis
abstract zealot
#

sorry, just updated my response. if initiated through the chatbot, the ship stuck was automated

sick venture
#

Its absurd that they made contacting support and getting a response so difficult.

bright magnet
#

Since update, discovery can't summon, needs fixing NOW

steady badger
#

yeah nice system upgrade yet it still does this stupid crap

daring hare
#

☝️ Same just did that on day reset facepalm

#

Plus game freezer regularly when claiming from the refinery. (macOS)

stuck hemlock
#

what is this i can't get it back....

tidal sparrow
#

I do not have the TOS mission in any shape or form in my holodeck nor do I have the mission in any shape or form in my archive or active missions. Please advise.

signal vigil
#

I just tried to use the promo code VILLIANS and it said I wasn't eligible? I'm ops 59 and first time using it.

signal vigil
zenith drum
#

I can't build the Locus building even though it says I have but I can't find it anywhere

karmic crown
#

is your game up to date and did you get the gift to build it

civic escarp
#

I’m having same issue, got the gift, did the missions, but no building, ops level 52

rigid glacier
stray bear
#

Potential graphics glitch. I go to collect my PvE loot chest, I see a lock and the loot chest seems to not give me my awards. Granted there is a daily limit, which I did not know until I looked it up at the FAQ website. It seems odd since my ships are so puny and I do not put in a lot of time into the game on a daily basis. Further, I can still make kills, and have it contribute to my faction reputation. So there seems to be a glitch somewhere. It would be unfortunate if my work in the game was for nothing.

mystic abyss
#

S86 trying to get to daily tasks

inland knoll
#

is there any real solution for pc version? dont say about os or minimum specs. since last update befor new arc event core i9 and rtx series can not run this game till now. need smart answer here, yes really smart one

fluid sand
#

WTF! 🤬 🤬
Only the 200% increase Protected Cargo for Serene Squall's Skin (Orion) is enabled. The additional 30% for Transogen's Safe is disabled, and the 50% Environmental Protection is not applied correctly.
The error has not yet been fixed. I'm starting to feel cheated.

candid helm
#

Disco summoning is still broken?

south heron
bold sentinel
#

My station and ships docked were hit, and shields were employed. How is this possible??

karmic crown
#

When your station is hit, there will be a10 minute shield. So your shield had to be down for that to occur.

versed prairie
#

Please make physical keybords on android devices work again.

abstract zealot
#

using Emergency Rations to get the Elite Daily Reward Chips is currently giving out July Elite Daily Reward Chips, even though it's September. not a huge deal since the rewards are the same, but definitely odd

dry acorn
#

I just completed the mission but it didn't count

#

Nvm, NOW it counted lol

unreal warren
#

Xindi 61 transporter’s still giving less rewards. 3x gives 1.4m used to fill my cargo of 3.5m. Using same crew as I have it on a preset.

sly wing
#

Iv seen games do this before . I think scoply are momey grabbing as much as they can before the game colapses . Every event so far has been crap 💩

#

The bugs still havnt been fixed . My ships are still vanishing for no reason . Event points are not registering . And scopley are no where to be seen . Not even a hint at fixing it

strange field
#

Khan missions now have cooldown. Since it's not in the release notes, I consider this as a bug.

drifting kite
#

Is the new fraction a bug or a feature 🤡

karmic crown
#

it is in the release notes

drifting kite
#

I absolutely don't understand the new game content design for high level payers, it's absolutely impossible to earn the milestones. It's a shame !

shrewd owl
#

I believe continuum refinery claim all doesn't show any results anymore. it didnt yesterday, and it didnt today. all other parts of the refinery work

strange field
bold mauve
#

<@&509690795536941056> <@&509691205798592532>
Is there any update on this issue? On pc I can see the entry but not Android.

rich vessel
#

The same, old, tired UI getting new bugs?! What's up with the dock buttons (where you select which ship to do something with) now moving around?! SOMETIMES my not acquired drydock-E jumps to the left, pushing all of the others to the right. On and off at random.

What updates to that code lately to have introduced such a bug?

Just one more new thing that makes this game much less playable.

fleet steeple
pearl edge
#

Ship cannot change course, recall, do ANYTHING… reinstalled twice

young olive
#

recon building is 51 but i dont have access to these

karmic crown
#

did you bulk upgrade?

young olive
#

nope

#

I have restarted to no avail

plush scarab
#

clicking collect does nothing

regal juniper
gentle mountain
#

Mission can't be finished

karmic crown
#

Tos part 1 in the holodeck

polar thorn
#

iPad keeps crashing.

fossil arch
#

Any ETA on when the game will be up and running? Day 2 I haven’t been allowed ingame. Shields run out in the morning.

gentle mountain
#

is there an cerain level that i have to be ?

quartz radish
#

this is the latest error,, no acces to the game with hrs

#

@burnt belfry

burnt belfry
# quartz radish

Don’t know why I was tagged but okay xd
Have you tried doing what it says on screen?

elfin umbra
#

Well done Scopely: you have achieved it in the end, creating an Arc that is Pay To Play...

Designing hostiles that are impossible for lower powered players to kill without research while also making it impossible to do the research without kills is the perfect mix to stop your players from being able to progress in the Arc without having to buy your £99 packs. However I am not interested in playing a game that the Devs are making it Pay to Play so I'm done.

cold scarab
regal juniper
#

Designed for 45+ strange that

#

All arcs have heroic day 1 week 1 prime unlocks... Heroic SMS...
But heroic SMS and arc SMS hostiles both doable at all ops just requires effort and crew/ships.. thinking out of the box not brute force

#

First non heroic SMS, kill 20 hostiles any lvl

#

Heroic PTS based on hostile you kill divided by milestone= number of kills for event completion.

shrewd field
#

Good day. After yesterday's update, my ships have decreased Warp range. I can't fly to systems with mobs 67-69 to complete the daily task. I give an example on the ships Velox and Cube

regal juniper
#

Likelihood is CT not being counted... Till you refresh ship or move out of dock, old bug fixed then broken ..

#

Known issue

shrewd field
#

I even moved the base from the territory to another system. Everything remained the same.

burnt belfry
shrewd field
quartz radish
burnt belfry
fair cradle
#

DISCO is still broken 🤬. Really impacting my game play. Mega disappointment.

native oyster
#

US 80, help all button is still showing requests that are not there

twin crow
rigid glacier
#

Come on guys, it's the first place you check 🤦

fair cradle
regal juniper
cerulean coyote
#

central entity in solo wave is showing as huge dark planet

fallow tangle
tall raven
#

this is some kind of joke

fallow tangle
knotty ore
tall raven
#

👎👎👎🤬

jagged briar
#

At this mission, the hostile doesn’t explode and I can’t progress. Have you encountered this bug?

azure badge
#

Still having the game lock up after getting mission key from store,then returning to the game,as soon as you open a menu in the game,it locks up,an you have to quit an restart game

#

Needs to have this ,where it shows what you got from the store,removed, never understood stood why it has to show you, whatever you got from store when opening the game

#

I'm using a beta,I'm a beta tester