#👾-bug-reporting
1 messages · Page 230 of 1
Promo code STARTREKDAY is not working for the majority of my alliance
What in the gaslighting is this lmao please fix it and put the freaking extra dock to the right side again
The visual glitches on the ships / status are extremely unhelpful.
there is a cricket on my toe.
The code is temporarily deactivated since it wasn't meant to go out yet, it will be back tomorrow.
Oh yeah for sure. I was just trying to lighten the mood lol
Aliances and Emerald Chain are not the same thing,: alliances and the Emerald Chain are not the same thing in Star Trek Fleet Command (STFC). The Emerald Chain is a progression track for alliances, providing rewards and buffs that benefit the entire alliance. In short, your alliance is the team of players you belong to, while the Emerald Chain is the reward track that your alliance progresses through together.
Scrapped my Revenant yesterday and rebuild to Rank 3 but it gave me the Rank 2 refinery bundle. Now it is stuck at Tier 7. 1st attempt contacting support. they said everything is fine. closed ticket
is anyone else experiencing more lag/crashes since the last update? My game used to crash no more then 3 times now it upto 8
This is dumb
It's been horrible for me as well can't barely do anything without it taking 10-15 minutes to load
It was released early by mistake. It should work again after reset
It works for some people tho
Cand1le said its been disabled into tomorrow
If that helps : Samsung S10 - Android 12 = faction store keep bugging (infinite loop) , Samsung S22 Ultra - Android 15 = no issue
Yeah hi none of your pokémon that have all the super effective green writing on it they have absolutely no super affect at all as a matter of fact I have used nine different pokémon with that super effectiveness on it in each one has had their ass handed to them So tell me again how that super effectiveness works
Good to know, thanks @icy tulip. It could be that the fix for this issue is more complex than just manually fixing it for everyone who reports it. I've reached on to them on their support chat. Waiting for them to get back to me.
That was the 3rd time I reported it.... just getting tired of reporting something they know is broken
Another Sunday, another time a ship leaves mirror space and then can’t be recalled until after a restart.
you missed a day
I checked and didn't for the last 7 years.
Win 10 Pro 22H2, game doesnt start anymore. Repaired, un- and reinstalled still no go. Gives really short lasting message about Unity 6000.0.52f1
Is your windows up to date (optional updates not needed, but up to date on regular updates)
If so, do the following.
Open the Launcher and Uninstall the game;
Close the Launcher;,
Delete the content of the following folders;
a. C:\Users<your user name>\AppData\Local\Star Trek Fleet Command\cache
b. C:\Users<your user name>\AppData\LocalLow\Digit Game Studios Ltd_\Star Trek Fleet Command,
Open the Launcher and Install the game;
I can't even load the game up on my S23 anymore it just keeps crashing at the loading screen
hi, dchok not increse mining rate for transogen on normal miner or serene squall on bouth of my accounts am i doning somthig wrong ist there sience request to make him work?
In crashlog it says GpuFence::Create(): Failed to create ID3D11Fence, error 0x80070057
Crash!!!
anyone else having issues with cloak cooldown? I seem to have been given a 10min plus cooldown, it was normal on the first cloak, but the second cloak activated this massive cooldown, first time I have experienced this any ideas? bug or new normality
My game crashes frequently, much more than it used to and recent convos, not just old ones, are disappearing from private chat.
Apparently new version of Unity engine has been implemented, wonder if that is the reason of all these issues
Game crashed during start up. Uninstalled and attempted re-install which informed me of a unpacking error twice!!! Only on desktop though iPad app works fine but that's not the point.......
What's the story with shielding bugged? My mate has experienced it for the second time now, I had it once before, a good while ago... And please don't come up with "oh you simply forgot"
My alliance mates are doing arena. they are 46, 46, 42. Yet they were matched against 60+ players.
Not sure if it was only me this morning but I lost several bulk refine preset over night. Didn't upgrade any ships that would justify having to reset them. I lost some present in continuum, transogen, evi ref, gs31 ref off the top of my head.
NX01 as well 🙂
Visual Bug happening since the last Maintenance.
Since the unity 6 update the Kir'Shara artifact has been pausing in the middle of moving to the next hostile and ship won't move until you clear the queue.
Where do you go to report bots imitating players
please just fix this. this has been an issue in arenas for so long, and is not to do with lag or even unity versions
and again, after a restart of the PC client. 4th time it has happened in the last few minutes
I’ve spend 11.5k FT Fusion Rods, and not count it. Plus: why “go” button is off?
The event finished 15 minutes early for me.
Completely unable to play since the hour changed. (NA -95)
The UI bug has started happening on PC for me, it was only on mobile until recently... what the heck is the issue. 😩
Its been an issue for months. Nothing new there
Don't know why I bother but...
At Idolized, message turn-ins for Fed remain at 13k credits (and their old message cost) while Rom and Klingon message turn-ins jump to 14.6k with a new, slightly higher message cost. I'd like to pay the extra cost to get the extra 1.6k Fed credits a day.
Normal now for arenas since barely anyone engages. The less people that try the more unbalanced it becomes for part timers.
It's gotten a lot worse with this update.
Where is the quiz?????
Server 49
5 minutes ago
Game crashed. When it came back up, the system is was actively grinding in came back up like this.
Cleared localization....still the same
Cleared up about 5 mins after I posted
Seems to be stuck that way all backwards and stuff
Can't log into account with scopley I'd just says unable to sign even though I'm signed on my phone. Any help appreciated
Can't log into the game on your PC?
Can't log into website or PC client just says unable to sign in yet on my mobile it's signed in don't have clue Wats wrong
Sent you a private message
Arena bad unity 6 doesn't fix bad code. Hanging at 99% on entry and exit
This is getting annoying…
**Roll back your dumb Unity update now!!! You locked out thousands of players and everyone else is experiencing bugs!!! start being professionals and testing your software before updates!!!!!! **
don't use an operating system so outdated that its upgrade is about to be end of life
¯_(ツ)_/¯
Haven’t been able to access the Mak’ala Boldly Go Event…is this level locked? I’m ops39 and I put in a ticket days ago…
Oh, so you're one of those wise ****es who thinks everyone can afford a new computer? Are you willing to buy all the affected players new laptops or desktop computers just so they can have a newer operating system mate? Want me to ask my alliance's affected players for their bank IBANs so you can send each of them a thousand or so, since you're such an empathetic human being?
The game runs on windows 10 with the new update, and that's about to be end of life, if your running anything older than that, the game is the least of your worries, anything older has serious security holes.
Sent ya a private message
can these new away team officer effeciency bugs get fixed already pls???? images show before going into the officer and what the actual shard progress is
i keep trying the alliance tournaments but they put me up against players 300,000,000 and i am only 60,000 , come on scopely how do you expect me to win agianst that
no more tho
The arena is completely mismatched....not a lot of people are participating in it
I am done with it, i have treied about 10 times now and its the same thing everytime, get matched with some one way over my power lvl
I hear ya, I just go in for the points now because even if you lose, you get 400 points or something
If I see it's mismatched, I just don't send anymore ships out
S132 game down?
New Client, Same Bug
Redeem code not working
<@&509691205798592532> I got this when i tried to redem the code
Prep phase stuck at 00 cant send ships to arena
Cant tell where my ship is, but it sure isnt on the edge!
there apparently is a bug in the great tribble hunt mission. i mined the 3000 tribbles required but when i try to donate them at
tribble prime i get the message that i have insufficient resources and display 0/3000. how do i complete the mission? and if i cannot how do i get rid of them without taking them to my station?
You have to take them to your startion to add them to inventory
Then you can donate them
thanks so much i did not want to take them there if i had to keep them. lol the eat EVERYTHING!!!!
they not the
dock with your station then donate and it will work, I had the same problem
2 opponents only? Nice of you guys 😉
Kind of difficult to do arena when I somehow never have enough to run the armadas (because the counter doesn't increment when I destroy a hostile). Also was still getting messages about solos I won after the match was over.
Also, is it possible to fix this? (Edit: forgot explanation, it was stuck there, the arena main screen continues to lock up and get stuck like that, requiring force closing the game)
And this is fun with the S-31.. changing ship doesnt make it go away
there's a bug in arenas with ships becoming untargetable until they move/attack something, letting bugged GS31 sit there and use beam with impunity
seems to only happen with ships at the very edge of the system
What ever you all are doing to the servers is making it worse not better
Invisible
Any ETA on help button fix?
The game currently soft locks every time when back out of a menu that is more than 2 layer deep. As you can imagine collecting dailies is a nightmare, on about 7 restarts in 5 minutes
will the maintenance today fix all the new bugs?
ship icons have been broken since last patch.
today and yesterday I had lots of "ship is not where it's supposed to be", "hostile is not where it's supposed to be", "stuck in warp" etc.
trying to do dailys and ship is basically not moving at all
Thats cause scopely is focused on making a buck instead of a proper game
Also getting this 😅
Graphic Setting Bug
Can't login with the mobile version either, what have you done @jaunty light ?
Did update now saying retry
reportinggg
Opening a ticket, which is fun since the first question is what is my game id... <sigh>
Android, updated client
Was the increase in Transogen Tempest levels in the lvl62+ systems intentional? My hull is now being destroyed where it used to be fine…
When this getting a fix ?👀
raising
We can no longer use disco to summon lower warp range ships into higher warp systems... I do hope this was by mistake???
iOS updated client @slate wind @jaunty light
Placed ticket.
Ticket didn’t get case number.
same...
After the update I cannot Disco summon a ship out of the station. I can leave the station and summon, but if the ship is docked it cannot summon out.
Can you try quickly reinstalling the game?
I am summoning my Ent-D with a 1184 warp range to a 58 Exile system, so no issue with warp range.
Ok. But it’s on you 😅
Isse with the archives, just completed the tier up to 9 on the Franklin and my archives are lvl 40 but it says I have not completed all requirements..
I'm getting the same error on both android and PC so doesn't seem to be an install issue
Just did, nothing changed. iOS is up to date.
Try to summon it into a system about the warp 1184 of your ent.... It is a warp lock! They have added it intentionally I believe... And will no doubt want us to buy a prime to allow warp above that of the summoned ship!!
My Disco only has a warp range of 620. IT IS NOT A WARP RANGE ISSUE!!!
I just tried to summon from my station in a level 1 system to my Disco in a level 2 system and it does not summon if the ship is docked but does if the ship is out of the dock. It is not a range issue.
Then why can I summon my ships to any system that below the summoned ship warp range but no above that range? My disco has about 1600warp and can't summon any ship above its own warp range!
No idea, I can summon my Vi’Dar, warp76, to warp 1000+ when out of dock
So it's a docked issue then? Will test now and see
You are obviously missing my point I can summon to any of the systems if the ship is out of the dock but if it is docked it does not work.
Have the same issue with Frank and Frank-A!!!
I see your point... Undock your ship and summon will work again... Just another bug for us deal with!
We had this same issue once before I believe... Mine is working also when not in dock! Thanks for the info.. helped me.
guess we'll sit here quietly panicking together?
Ok, so I‘m not the only one 🤦🏻♂️
Seems that’s the way to handle this frictionless digital experience 🫣
Yup still there 👀
Cant Unlock Independent Archives for Frank and Frank-A. All conditions are met!!!
writing to chat bot several days and have no any answer. Also there is no option to send screenshots with my problem!!!
if the chat bot isn't working for you, use the email; option
please tell me this email. on the site no email!!!
Kai winn has started her villain arc by corrupting our accounts 🙁
missing ability icons
Excellent work from the clowns game will not load time to quit the game.
checking
40 minutes waiting for a reply from support. It's patch day, the one day you should have hundreds of support staff online!
it's ok, you just have a number of high level folks getting a message that their account is corrupted, no rush or anything...
Anyone able to assist?
No.
🤣 🤣 🤣 🤣
Contact support, in the mean time it's being worked on
Already have. Probably be ignored.
I can't wait to see what queue the bot shuffled me into since I couldn't provide a player ID
Me too.
Did. Inapp. Didn’t even get ticket number so nothing to refer.
1st attempt disappeared so tried again
Still knackered after update
Place ticket via help button in app. App knows your player id.
Very close to deleting and finding a new game to spend on. Utter joke
that just sent me to the support site and the bot asked for my ID 🤷♂️ maybe it has it and it asks anyway. we'll see. my scopely id is tied to the email account I provided so they should be able to figure it out regardless
You would like to think that the case
There's an email option listed in #👽-how-to-contact-support
well, hoping anyway 😂
And the sound keeps cutting out 🙄
One word - Shambles
Odd, it just moved me to history of my tickets.
any chance that'll get me a faster response since no one thinks to use it? 😂
From what I heard, no. Email and chatbot both go to the same place.
Many use it. It’s valid and works.
Normally I wouldn't be prodding but this is kinda worrisome
The issue is widespread and urgent enough that I doubt you'd even need to file a ticket.
Really hope that's the case.
Still, this is probably better handled via email if you are sending one in.
hey mate for those who can't pass through or got the corrupted state error, can you please dm me your player ID
I can't get in to get it, is there another way to view it?
hold on I may have it in a DM with you or hammy from a while ago
Cant as can't get into the game
😂
That's a bit hard as I can't LOG IN to retrieve it
Updated / repaired …. Still can’t log on using PC - iOS phone works but NOT pC - help !!!
@karmic crown 😱
I have pm you
Done.
if you are running the Mod you need to update the DLL file
guess if this gets fixed I should save my player ID somewhere
I keep it in DMs to Hommy 😂
According to event viewer Prime.exe and unityplayer.dll are crashing with error code 0xc0000005
thats with Win 10 Pro with latest updates
if using the community mod, update to the latest alpha
if not
Open the Launcher and Uninstall the game;
Close the Launcher;,
Delete the content of the following folders;
a. C:\Users<your user name>\AppData\Local\Star Trek Fleet Command\cache
b. C:\Users<your user name>\AppData\LocalLow\Digit Game Studios Ltd_\Star Trek Fleet Command,
Open the Launcher and Install the game;
Done 👍
I was thinking prob mod . Any direct link to the latest DLL …. Last time took me forever to find 🤨 thanks
On samsung phone, the game was working last night fine, today it won't launch .... just gets stuck 'adjusting' ......
support just got back to me advising me to close my client and try again 😂 so props on the response time, but...
every update - delete/install, how annoying it is
Discovery summon ability is not working.
it's being worked on
@warm carbon i sent you a dm
Maybe we just agree, that this wont work on this PC anymore
thanks. WORKING now...
Any idea re time frame for fixing the corrupted account issue?
Why can you not fix the "helps" issue?
we are actively investigating the root cause offff this corrupted error
if my account can't be recovered can I have a level 70 one?
I'm with @twilit frigate on this one
ber1nger isn't using his, just saying...
Then I want mine to go 73😅
I'd probably get one with no research or ships
Man I just hit 49 last night...
I figured the maintenance would reset the stuck-helps problem, but nope, it's still there. For at least 4 days running. Whole alliance is experiencing it.
Hello. Just send a ticket again last time access not possible. Still waiting for response.
Ships stay constantly in battle again. Cant attack because ship says its in battle.
what about Dock reset ?
I cant reset an enemy player
Ah, if its not your own ship, it's not a crisis at least.
Still anoying if you want to take someones overcargo
there's a report button in-game...best you can do
That's spam if I haven't seen it, fairly sure it can be reported in game
Please do not post in game spam bot conversations, open a support ticket and report in game
yer selkie's oddly round
reported in game will open a ticket now
since when is an selkie become an cerritos?......
Should be 100% and not 20ö% hazard in the transogen systems. The problem starts with the 62 system and goes up with the next systems
Known issue
And apparently by design.
Again no quality control…
probably just a reversion because they forgot to merge in their hotfixes...again...
Did we honestly expect otherwise?
Hazard just yesterday I could get a full load with ten minute repair to selkie. Now I can’t even get a full load. Thanks for ruining the game.
If you can't actually get into the game, might be a bit difficult to report anything.... constantly "adjusting "
I have same problem
Mine is stuck adjusting too
it's called improvement
😂
Any eta on fixing the corrupted account issue?
no eta
Wth
Stuck here
Going to extend shield?
Yeah if this takes ages and shield drops we could get raided and get bumped form mining… are we getting compensated for that?
Hazard isn’t applying 4% every 30 seconds. It’s apply every second. Your ships hull drains faster than this games population from lack of bug fixes.
that'd be because they hotfixed the tick rate but the group working on the patch were still working off the unfixed version of the code...for the dozenth time, cause scopely loves regression bugs
I can’t Summon a ship with my Discovery, no “Can’t Recall after Summon” message either
I’m sure not giving them a freaking dollar for this hot garbage
we are also working on it
Thanks. Thought it was just me 👍🏽
Xindi level 61 Transporters. Normally killing 3 of these fills my Cargo of 3.53m but just killed 3 and have 1.46 in the cargo.
Got the same message. Utter joke
please fix - even if it is just small stuff
Hazards in transogen now applying every second. Completely broken.
we seen you post this the first time😅
Well, you know scopley. They will ignore bugs for 4 years. So maybe if we annoy them for 4 years they might care.
PC client still not working on older Win10 PCs - plus now the old code we were using this past week doesn't work - it requires an update to play... Seems as though you all are writing off a block of users from playing again.
physical keyboards still not working 😢
I removed the iOS app, redownloaded and got this on my phone, my iPad and my laptop. This is the screenshot from my laptop since it has more info than the phone screenshot
@karmic crown I can't login and my STBP prizes will expire. What about that?
When did this go behind a rep level? I am the same level for fed and rom and can claim those
Immediately after an uninstall/reinstall (iPhone)
Not being funny but why should they worry about patching the game for a 10 year old obsolete OS. They struggle making it work on a current system.
RIP STFC
My hazard resistance is like 80% lower than it was before patch
based on your rep, it looks like you claimed it, went up a rep level, claimed it, then went back down, once the 24 hour timer is cleared it will become available again
Thanks for replying. I will see if it clears tomorrow
win 10 cover 50% of desktop operating systems
Rebooted iphone and ipad. Uninstalled to see if that would fix..still no joy
From whats being said we arent missing much. New hostiles way over powered, basically a sigma trit draining arc. Lol. Strongest guy on our server can only kill 2 61’s lol
The update broke Discovery Summoning
unless they're doing something different with the loot compared to the last 2 arcs, I feel like this is a bug. checked the loot of both the 56s and 59s of the new hostiles and they both have 4* common and 5* uncommon
Not a bug
ok
Loot is by grade, common, uncommon, rare, epic
and there will be exchanges for all of them
so 4* common will exchange for 5* uncommon?
no, there will be an exchange for each grade in the refinery
I have the account issue as well
I'm confused then, because if we're going by grades, I feel that the 56s and 59s (which are most definitely g5) should be dropping 5* loot, not 4*
works like augment exiles
augment exiles go by common/uncommon/rare/epic. why include the 4* and 5* labels if they're unimportant?
Makes you feel inferior as you kill them so you want to spend to grow. Its all psychological
pls tell me there is more support on that than: 'make sure to have the latest version of the game'. i think the latest version is the problem, not the solution
@arctic wren @warm furnace #🛠-known-issues
pc client on win 7 not working
NOT in the GIFTS.
Bruh its not even 8 am
as with almost every other arc, it will be at event reset
Thats a reset thing every time
Ok thx.
Just to be happy, you can get into the game. I can’t even do that.
Guys, i’m back in…Scopely seemed to have fixed at least for me the corrupted account issue
The PC version required that I update and now it won't run
I'm not using the community mod
same for me
Oh neat. The mobile version doesn't seem to be loading either.
We are currently running a script to address the corrupted state issue.
EU: Completed
APAC: Compelted
US: completed
Wonder what this will ruin in the game.
Will that fix the PC client as well? It's been broken since the last update, support closed my ticket without addressing it, and I had to revert to a previous version. Now that's not working.
its time to go in pc store 🙂
Thank you
Yeah we may have to wait for this to be fixed as there seem to be other bigger issues
in Eu on android game is working. thx
yes, and it feels smoother than this morning
is that related to the unity update? https://scopely.helpshift.com/hc/en/19-star-trek-fleet-command/faq/8456-recent-pc-login-issues-unity-update/?p=web&l=en
Commanders, please be aware that some PC software requirements changed with our recent upgrade to Unity 6.0 - especially some older versions
yes
the chasers in the common/uncommon/rare transogen systems appear to be bugged as of this update. they are spawning much sooner than they did pre-patch. like soon enough that two ships entering the same system within seconds of each other now spawn their own chaser. the chasers in the epic systems seem to be functioning the same
No, I have W11 22H2
So managed to log in after corrupted state. closed game. now back to corrupted state when try to log in again
@jaunty light
send me your player ID
@jaunty light When updating game requirements on a website you also need to update the Game Crashes page.https://scopely.helpshift.com/hc/en/19-star-trek-fleet-command/faq/6504-game-crashes-minimum-specs/?p=web&l=en
To fully enjoy STFC, the game requires at least the following specs: Android: OS 7.0 or better Supported: 2 GB of RAM minimum iOS: iOS 13 or
not sure I'd classify this as a bug so much as an inconsistency, but unlike every other patch day, there's no $20 BP on offer on the webstore, at least not yet. usually it's up the second the game updates
good catch
wait its already updated
If you watch a system long enough. Like watching your auto grinding in augment. All the hostiles eventually vanish. It’s like the game times out. Or won’t refresh. And there will be a system without hostiles you’ll be watching.
that's not a bug. that's the system going 'idle' so as to free up resources
Well game no longer loads, just sits adjusting
OS 7 or better needs to be changed to OS 10 or game want run on a Win7 PC.
So with the Unity update, the game will only work with the following:
Windows - Windows 10 version 21H1 (build 19043) or newer (X64), Windows 11 21H2 (build 22000) or newer (Arm64).
Which is an absolute crock
I had that problem too.... uninstall and reinstall works
My Scopely, what expensive gifts you give!
Because that's how scopely operates
Discovery summoning is broken after the latest update.
but its Unity requirements 🤷♂️
i am using win 10 pro 22H2 19045.6216 still doesnt work. did the games folder trick like last time. still says i need update. click on update & it brings up the games folder like theres an .exe in there to run. so they must have changed a file or files in the games folder that now required & locks me out
You all changed the way the Disco works. You used to be able to take a ship. That's docked to where the Disco is and you can't do that anymore. It has to be undocked. I would ask that somewhere you put documentation on how these things are supposed to work so that we all know.
This is a known issue this morning.
#🛠-known-issues message
How come this still exists? Please fix this. There are no helps needed.
Kidding. Sort of.
So, I get what you're saying, and you're not wrong. The game 'not working' on non-supported devices isn't a "bug" in the traditional sense, but the complete lack of notice by Scopely, the complete lack of foresight on how this massive system change will impact the player base is the bug. I am glad that Scopely upgraded their 'system' to a much newer version, but I don't think it's too much to ask of Scopely to communicate these massive changes in advance. There are players are have completely lost access to the game now with zero warning and as far as I'm aware... they're SoL. Communication a week later isn't acceptable. If Scopely is not intentionally trying to run this game into the dirt, the Company (not you or Hammy specifically, of course) needs to be better. We don't want lip service. The update to Unity 6 would have been the perfect time to show that you are 'being better'. And Scopely flopped. Hard.
visual bug
<@&509691205798592532> level 62+ Transogen systems on Server 27 seem to have had their Hazard levels jacked up for no apparent reason. For example Oconel (62) was 100% before, now it’s 200%. But lvl 60 and below systems appear to be unchanged
known issue, we are already working on it
I disagree with @bronze saffron, requiring someone to upgrade their computer before being able to play a game they've already been playing on it is a bug in any real sense.
Loaded after 10 min. If it gets to the point t of uninstall/reinstall good chance part 2 doesn’t happen.
That's fine. But that's not what a 'bug' is in terms of Software. The system limitations for Unity 6 are well documented. Scopely knew going into this update that players would lose access. If I had to guess, they ran the numbers to see what clients and how many clients would be impacted, and determined that the risk was worth it based on the overall low percentage of player clients that could be impacted.
I get where you're coming from, but I'm speaking more from a software development perspective. No longer supporting a specific 'client' isn't uncommon. Lack of communication IS.
Do the players locked out spend money with unity or with scopley. Seems to me if a significant portion of your potentially spending players can not play you would consider it a problem for YOU. Remember unity doesn’t pay your salary.
Having an issue with two selfies no able to dock. States can't change ship direction
Except nobody held a gun to their head and required they update to Unity 6. They chose to based on numbers. My actual computer no longer meets the requirments. I literally have to buy a whole differnet PC to play a game I've been playing and spent money on.
the two of you are splitting hairs but arguing the same point. it was a bad decision not to inform the playerbase (even if it was necessary), but not a bug
I feel you. This happens all of the time IRL. I have no argument with what you're saying in spirit. I'm just arguing semantics. (as the other person that has now commented said) lol
why is there now a cooldown after the khan trials?
Having an issue with two selfies no able to dock. States can't change ship direction
it's 30s after handing in the previous trial
Tbf, it's not actually common in anything other than engine-based online games for software to just stop working on minor-version updates. I might not be able to run the newest version of a software, but the old version doesn't get nuked.
probably the fix for it disappearing on people
Older systems becoming unsupported is definitely a thing that happens IRL. The upgrade to Unity 6 is hardly 'minor'. Again... we're arguing semantics and completely moving off topic. So, have a good day and what not 😄
I see this is ko use to report a bug.
Team, I was just now playing STFC (server 42) on my iPhone, checked an email, then brought the game back up and this message appeared. I contacted support and its said 24 hours to fix? Can we do better than that so i can enjoy the full battlepass for today’s arc?
It's a known thing, they're working on it.
Ah. Well, that oddly makes me feel better. Thanks!
Well, it sounds like my question has been answered here. Due to having as older PC system this Unity ^ change has now made the game un-playable for me. I'm getting no feedback from Scopely on this...I guess it's been fun while it lasted...later all...live lon and prosper.
Having an issue with 3 selfies no able to dock. States cannot change ship course
Not able to get past log in SCOPLEY

I understand your feelings, however, it is not obsolete. MS is still suporting Win10 through Oct 2026. If Scopely was going to move to this new engine there should have been notice at the very least. What they did and how they handled the issue last week showed everyone they didn't even think about the potential issue to a bulk of their user base.
I'm still trying to figure out how exactly mine isn't compatible. I looked up the Unity 6 requirements and my computer exceeds the minimum requirements listed. My processors is an x64 with SSE2, my graphics card is DX11, and I have Win 11 22H2
Transogen mining space (level 62+) have all had their hazard level increased by 100%. This makes mining in the higher levels almost impossible.
Typically, even older slower computers still can run stuff when it doesn’t have the requirements. What is going on is scopley can’t program. They break everything, won’t fix anything, want more money. And they give answers like that so they don’t have to fix their poor programming
I'd try a clean install.
Locate the game folder (this folder has the prime.exe file)
Uninstall.
Delete the game folder.
Then reinstall from a fresh downloaded copy of the launcher from the website.
Tried that already
🤔
And deleted the cache folders
What error message do you get when loading the game?
A clean install creates unbearable lag, glitching. And slows the whole game down to a crawl. While it still works smooth on my iPad. You’re PROGRAMMING has problems.
The game does not load after the update pc
I'm trying one more time. But I was getting the same error from a week ago where it just doesn't load. No message, just pops up a little window that closes immediately and then never starts.
Guess I am going to wait to download patch
Same here, game won't load, the Unity 6 window pops up, loads 1/4 of the way and then boots me back to the login window to hit the play tab again.
From Windows Event Viewer
Are you deleting the game folder after you've uninstalled?
Yes, eveything from C:\Games\Star Trek Fleet Command, in C:\Users\<user>\AppData\Local\Star Trek Fleet Command and C:\Users\<user>\AppData\LocalLow\Digit Game Studios Ltd_
Likewise here, done all that numerous times
I even created a local user account on my PC
Hi anyone can help me I can't log into the game on my PC
And installed it there, which would be super defaults brand new does the same thing
@quiet palm Hazard in Transogen (I know, already known) -- but the very last system has now 5000% Hazard damage.
@olive cairn @earnest crest
Though they claim EU servers had been fixed, one of my alliance mates is experiencing the very same
I keep getting error Game installation failed with an error Unpacking error, details in logs please try again
Welcome to the club.
First check here:
https://scopely.helpshift.com/hc/en/19-star-trek-fleet-command/faq/8456-recent-pc-login-issues-unity-update/?p=web&l=en
And here:
https://scopely.helpshift.com/hc/en/19-star-trek-fleet-command/faq/6504-game-crashes-minimum-specs/?p=web&l=en
Commanders, please be aware that some PC software requirements changed with our recent upgrade to Unity 6.0 - especially some older versions
To fully enjoy STFC, the game requires at least the following specs: Android: OS 7.0 or better Supported: 2 GB of RAM minimum iOS: iOS 13 or
add the prime.exe as an exception to your antivirus software
I'm not using any antivirus software
The game seems to be stable and working on arcfall. Is that a bug? 😂
If you're running windows, you probably have Windows Defender which is built into Windows.
https://learn.microsoft.com/en-us/answers/questions/3187645/how-to-add-an-exception-to-windows-defender
The game does not allow you to play without updating, and after updating the game does not play.
When you click onto add exception what do you type in?
do you select file, folder, file type or process?
I choose prime.exe
Going threw my folders in appdata, I found a folder named Unknown Vendor, open then up, unity folder with Prime.exe as a error guess the creation date
I tried doing it with lauch and didn't work
game loading 100% then stuck on "Adjusting". nothing helps :\
Want to explain why after installing todays update, it then thinks the game is not installed, asks me ro re-install and then tells me it cannot install because the game is installed ?
Everything was updated for me, but then an error occurred when launching the offer (0xc00000005)
can't get a hold of scopley directly peace shield coming down soon this is awful
i get this message when i try to open game
The fix that went out this morning was for the corrupted account lockout. It sounds like your player is running into Unity-related issues.
They should try a clean install:
Locate the game folder (this folder has the prime.exe file)
Uninstall.
Delete the game folder.
Then reinstall from a fresh downloaded copy of the launcher from the website. If that doesn't help, then what OS are they using?
There is a lil over 3 hours left in the shield scopely put up
Please explain this one when after erasing the game and trying to reinstall ? Internet is fine on my end
tried all that and restarted computer to try sort it and still same problem
There's a question at the end.
No given solution works, and in the end, many aren't software experts. As much as I appreciate help and happily pass it on, I have to ask myself (and those responsible) 1. Doesn't scopely employ software experts , 2. if one solution is to make exceptions from anti virus software and scopely surely not making themselves liable so dropping shields is fine?, and 3. will affected players have to un- and reinstall the game every single arc now?
window 10 im using sorry missed
The antivirus issue isn't on scopely's end though, it's due to some antivirus softwares not updating their definitions
I have not been able to log in on computer for 1 week now contacted support 3 times and no one has contacted me
You should try the email option in #👽-how-to-contact-support
why is drydock E before A, B, C, and D 🙂 p.s. this happenned to all 3 game accounts, and a restart fixed it (in case anyone else has this problem after updating the game).
in your personal account, the images in the store don't even load completely, it's something with your servers, not with the people.
Can't login to game, stalls at star trek logo with adjusting meatball, cleared the game cache on android device, restarted the game waited about 3min and game restarted normally
same
The constant 2 "Help All" notification is still not fixed
BTW Disco summoning a docked ship is broken.
another patch w/o additional archived ships/loops? come on scopely 🙄
Go to D:\Users\your username\AppData\Local\Star Trek Fleet Command and delete everything in that folder and then try to re-install
My apologies, I understood that you had an older version of windows 10eg 1909. If you are on 22h2 then of course it's in support and should work
I'm also having the unity issue. Tribble shooting gave me this
Open the Launcher and Uninstall the game;
Close the Launcher;
Delete the content of the following folders;
C:\Users<your user name>\AppData\Local\Star Trek Fleet Command\cache
C:\Users<your user name>\AppData\LocalLow\Digit Game Studios Ltd_\Star Trek Fleet Command
Open the Launcher and Install the game;
Please let us know if these steps helped fix the issue.
game on mobile was stuck in "adjusting" forever. I uninstalled it, reinstalled it. Now it's forever stuck during loading at 76%. Anyone else enjoys the same?
a clean install also did not help
Give me a shield in the game until I fix it!
Game force restart (said connection issue). We had just started a Mirror wave 50 after restart my ships were docked and not in the wave anymore.
Anyone else completed the daily BP event but not had the scores on the main overflow BP event?
Let’s me watch, but can take part in the wave…..
Solo and Elite Solo wave systems
After update, cleared localization, and full uninstall/reinstall
my ship got stung by mantis so i summoned it home, now it wont dock even after sting gone and cleared localization
Can't get luncher to lunch game server 114
My PC is doing the same at 78%
I'm half tempted to reload bluestacks.....😏
Not fixed mine
Squall goes into negative timer and will not allow you to use the ability a 2nd time
so looks like update 82 means you can't summon with your discovery any more.
So one of the new missions CANNOT be completed unless you have done the OLD mission Now and then part 9.....
is that meant to be correct or have scopley done it again...
Another timer bug, now my gift is 3 seconds past do and will not allow a claim.
@slim grove its a rendering bug. been happening for a few days
normally it fixes itself if you click on the refinery or something that has to load
Scopely maths at its finest yet again
Yeah nothing in my gifts section, I'm ops 48. Solid work with the update 👌
maybe it needs to hit reset time? It still isn't noon EDT, and we know that Scopely has trouble between starting items at 11, 12, and 1
I cant summon ship. In mornig its working
2 hours, 12 minutes left on the gold shield
Now 4 updates and I don’t have part of my refinery of continium
The new mission “Alternate Part 1” leads to the Ambit system, which is locked by the mission “Now and Then part 9”.
This is as far as we go
nice so i need to BUY pattern buffers to get the TOS missions so i can finish the new mission. Good job scopley, you bunch of ' geniuses'
My PC doesn't support the new features.
To anyone whose PC version won't load, there's a long-standing regression in Unity 6 on AMD hardware using DX11
https://issuetracker.unity3d.com/issues/min-spec-directx-11-regression-in-unity-6-dot-1-failed-to-create-gpufence
https://issuetracker.unity3d.com/issues/crash-on-verifyd3dtexturesharingcallback-when-creating-a-new-project
If you run on older AMD hardware, go to C:\Users\<user>\AppData\LocalLow\Digit Game Studios Ltd_\Star Trek Fleet Command\Player.log and look for the line "GpuFence::Create(): Failed to create ID3D11Fence, error 0x80070057"
Steps to reproduce: # Create a project on a Windows machine using an AMD Radeon HD 7000 # Add a video component to the scene # Bui...
Reproduction steps: 1. Create and open a new Universal 2D/3D project 2. Observe the crash Reproducible with: 6000.0.56f1, 6000.1.16f...
roll back the update!!!!!!!!!!!!!!!!!!!!!!
The UI is VERY Buggy today... if you click on Officers and then get back out that fixes itself... can someone please figure out this as it KEEPS happenning
SO - regular Wave broken?!
Trying to use my event points before reset and now missing
I got the Same Problem. Reported it to scopely… we will see
you need to have the TOS part 1 missions from the holodeck
which means you have to buy pattern buffers
Anyone having issues with freebooters not counting for faction dailys?
On samsung phone ..... the game won't load today, just says its 'adjusting'
If all players stopped spending a single month, they would surely fix the errors, but there are too many addicts in the game.
Transogen Suliban Runner appears after refreshing node in Transogen rare space, Montathu system. This wasn't happening before the update. Is it intentional or bug?
SirConnery Server 108 Dear Scopely Team, I need to travel to the system Ambit for the new mission “Alternative Part 1,” but the path is blocked because the mission “From Time to Time Part 9” is missing. However, I have already completed this mission, and in all the systems where it normally starts, no mission is available. Therefore, I kindly ask you to send me the mission so that I can continue progressing. Thank you very much.
I upgrade my commanders, 4000 uc point but zero event point.....fix it , ty
my pc is using win 10 pro 64 - ver 22H2 - os build 19045.6216 - processor amd phenom II X4 840T - graphics card ati radeon HD 4200 above unity specs but with amd & ati radeon it crashes looks like a common problem with unity
You need to convert the uncommon skill points to the individual skill points
in the refinery
the genuis who said to deleate files and reinstal thanks now my pc is in conflict
Happened to another player in the next wave🤔
<@&509690795536941056> I had the account corruption issue and now I can get in but on android for some reason no one's avatar except my own will load, works fine on PC, don't know if it's related to the corruption issue, tried uninstalling and reinstalling still didn't fix it
their avatars appear as a comm badge with a loading circle over it like so
everyone's avatar except my own appears like that
to follow up on what @next lily said, Alternate Part 1 can't be completed because there is no way to get Now and Then, as far as I can tell. it's certainly not part of this arc's mission chain, and stfc.space is useless for telling you where its from
it's not one of the missions in the Holodeck, not that I have the pattern buffers to claim it anyway
ah, it's not one of the ones they decided to ping us about. add that to scopely being consistently inconsistent
It seems that we no longer have the right to freedom of expression here.
that right wouldn't apply to a private entity anyway
Alternate part 1 mission 3:
Also you must bring back somehow:
Now and Then
The Art of Misdirection
Fading Obscurities
i play this game for 4 years and nevere ever seen this missions
😭😭😭😭
ding ding ding, we have a winner here - same GpuFence error. So unity doesn't require DX10 or DX11 GPU it requires certain DX10 or DX11 GPUs. I may be able to scrounge up another GPU to test this out.
For the past few days, I've been experiencing game freezes when opening chests. I'm not sure, but I have a feeling it's happening with G6+ chests. And I must restart game.
G4 materials only for G6 player
Hahahaha … you want to know what scopely replied? The Mission „now and then Part 9“ is not important for the new arc missions, and therefore they have no reason to react !
I just pulled out an old Nvidia GeForce GT 710 GFX card to try out, myself.
Recon Locus building is not showing up. Just a blank platform. (Yes i claimed the gift, launched the mission, which took me to the build screen. I’ve restarted the game three times.)
have you updated the game?
I have been having issue, I haven't been able to collect 7 day reward chests it stops tracking after 2, I've played for 2 weeks non stop and I don't get the rest of the daily rewards after 24 hrs.. anyone else have this issue?
Yes
this is the biggest mess up ever
not hardly, unfortunately
Yeah, I am considering that, esp if they don't fix this mission issue quick
When will the game start working?
this is so stupid
Which problem are you having?
Thought i were insane but i didnt even recieved the mission only locus building
I dont see this being mentioned, but for me after the update on Android I just get stuck on the 'Scopley Logo' screen, dont even get into the game at all. Did cache, data, reinstall, no change. Game just wont launch on my Galaxy S20 anymore....
someone please fix the physical keyboard no longer working on android, now i can't type using it on my tablet after updating the game, clearing caches didn't help, re-installing the game didn't help, this is a first, i have been using a physical keyboard on my tablet since the start of this game, removing it now just to type in chat is ridiculous, guess i am screwed for a while now
the game won't load, and nothing helps, not reinstalling, nothing.
@compact violet im also on galaxy seems its not working for the androids memory it convuses it 😂😂
Have you checked this, yet?
#👾-bug-reporting message
Mission rewards for the two new mission chains are not actually providing Kai Winn. I have completed both mission sets, and only have the 3 shards from the arc launch gift. I should be at 8 shards, as I have completed the 5 missions that each provide a single shard.
Sorry, I think you have a different issue. I only noticed the one screenshot.
Raised. Should be listed in the known issues channel
Proper screenshot for report.
Intel Core i9 10850K @ 3.60GHz 42 °C
Comet Lake 14nm
32,0ГБ 2-канальная DDR4 @ 1532 МГц (16-18-18-36)
Gigabyte Technology Co., Ltd. Z490 UD (U3E1) 17 °C
LC49G95T (5120x1440@240Hz)
2047 МБNVIDIA GeForce RTX 3080 (Gigabyte) 52 °C
931GB Seagate ST1000DM003-9YN162 (SATA ) 29 °C
953GB XPG SPECTRIX S40G (Неизвестно (SSD))
Ugly ‘fonts’ still not fixed
Hazard damage spiked 100%
finishing missions for the new arc and not getting Winn officer shards even though the missions say they are giving them as rewards
Stuck on phone and pc any solution?
I have confirmed that switching to a non-AMD GFX card fixes this issue.
#👾-bug-reporting message
the elite solo entity looks.....different
Broken hostile settings for the level 45 starting system can't advance anything including missions or building
OS?
windows 11
how exactly did we end up with the drydock buy button on the wrong side of the ship select?? like, from a coding standpoint, or even a common sense one
restarting first of course
my brain is hard coded on those tap positions, this is obviously an error but hwy was this part of code even touched?
It doesn't load beyond 35
update directx, restart the computer, and then repair the install
has been so for at least a week...
i cant play right now cause im hitting the wrong ships and constantly that buy button
cant complete the Locus of Control mission if you have already refined the common reclaim loot before you've started the mission. it should take into account if you have already refined before mission, just like it auto-completed for acquiring the common reclaim loot
I've done it before, but it doesn't help
the faction store freezes are even worse?!? how is this possible?!?
I can't access the Ambit system so I'm stuck in the story missions.
you need to buy them in the dos section of the holodeck
@jaunty light plz say this is a current logged issue plz, this cant be my future, i keep hitting the wrong damn thing my brain is twisting
Experiencing an issue where any ship I send through a spacial rip appears back at base if I close and reopen the game. Anyone else?
The game forced me to update - and now it doesn't load at all. PC - Windows 7 - "This application was unable to start correctly"
I always thought this game is f2p and now you force us to buy holomission to complete an actual quest. not very sportsman like
Windows 7 is no longer supported as they upgraded to Unity 6 game engine. You can't use Windows 7
I'm not buying another computer to play this game so this might be the end.
Discovery won’t let us transport war ships anymore. Only miners. @jaunty light
upgrading the building to lvl 6/11/16/21/etc. resets the refinery
i'm already past 21.
next reset is tomorrow
You must have Win 10 21H1 (Build 19043) or higher
https://scopely.helpshift.com/hc/en/19-star-trek-fleet-command/faq/8456-recent-pc-login-issues-unity-update/?p=web&l=en
Commanders, please be aware that some PC software requirements changed with our recent upgrade to Unity 6.0 - especially some older versions
then you can do it tomorrow
yeah but it should count that i have already refined it. it counted the hostiles kills/acquire loot
The amount of people running an OS that's been unsupported for as long as windows 7 has been is astounding. The entire industry hasn't supported it for a long time now, windows 10 is almost at end of life nevermind.
Given the game runs on android I'd like to see a linux client and call it a day, would be better for a lot of people who don't want to upgrade old hardware and also stay safe with security updates
Ship portraits and hull health bars keep disappearing and reappearing.
Because its the best one. No virus - no malware - no notification hijack. It works just fine - I use it for everything - now - apparently not this dumb ass game.
That is not true, not at all. That's a dangerous line of thinking.
I'm an IT guy for 25 years - I can handle it thanks.
Concerning. Please don't suggest other people use an outdated OS full of security holes though please.
Alliance tab crashing my game, others in my alliance having same problem.
What other people do is not my business unless they pay me. Windows 7 works just fine. I run a million dollar business on it. Scopley is special. Incompetent - and very very special.
I'm personally running on 12 year old hardware because it still works for everything I need it for. I had to use a work-around to install Win 11
It still gets updates! LMAO!
I mean, I'd never keep running on Win 7 because it's slower
That's good!
No it isn't. Thats half the reason I kept it. It screams on a M2.
Lol, running win 7 using pcie ssd
I'm glad your computer works better, but mine runs much better on W11 than W7
Recon Locus Key not issued(yes, i'm 45+)
Safe too
Omg I love it on a m.2 drive. I had to install it a SD then clone it to the m.2 cuz win 7 doesn't have m.2 drivers.
Tribble Ticket stuck on sending
Excatly lol
Did you update the game? There was an update this morning for the new content
I do online banking - run 5 online ecommerce sites - email - zoom calls - all on windows 7. Firefox, Chrome, and opera browsers
That's your customers issues, nothing to do with this game.
It has everything to do with this game. I can do everything on it - now except play this dumb ass game - because children run this architecture.
Clearly you don't know enough about IT as you say, because this issue is Unity 6 requires windows 10, it has nothing to do with stfc directly, and the updated unity client allows the game to run smoother and will allow things to be fixed as time moves on
you using an outdated os full of security holes is your issue, not everyone elses
Judging by today's bug complaints I would beg to differ.
Did they forget to give the sub 45 players events? We have the rewards meta but not the events
updating to unity 6 was the best thing they could have done in a long time and shows there commitment to actually fixing things
@charred rock gonna stay off the channel, and stop winding people up, I'm running the updated win 10 , with unity 6 and it isn't working, this will be the last straw for me and lot of others
Do you have an AMD graphics card?
New codes don’t work?
yeah, unfortunately
@jaunty light the code you just posted to the anouncement channel is not working for me
VILL code is wrong, and only works for Ops 45+ @jaunty light @slate wind
There's a known regression in Unity 6. I switched mine for an older NVIDIA card and it worked
cannot complete mission when, I NEVER seen Mission now and then series
VILL isn't working for lower levels, but is working for the 45+
Theres a fix for that issue also, I am using an amd cpu/gpu
I dont think i have any spare graphics cards about
Ops 39 here and code VILL does not work. Says ineligible
It's only for DX11 cards. Unity 6 bug tracker shows it's open.
<@&509690795536941056> I dod not get this code to work either and have even poseted a ticket for it but no responce to ticket
i m lvl 39, code don t work
Vill not working
Im getting invalid code for VILL code (i'm ops 24)
i reported an issue via the support chat, got a reply that also closed the chat so now i cant get back to it, The reply stated i was going to get comp'ed but the reply also stated the wrong commander name. I never received the comp.
both VILL and VILLAINS works for me at ops 56
they did for me also
@torn tiger , same issue on my ops 38 and 40 accounts. BOTH codes worked on my ops 59 account.
do you ever get the feeling scopely might be trying to purpusley sabotage the game.... it sure would be asier to swolow for all the big spenders if it died
Ditto this @ Ops 31. Scopely can't even get their promo codes to work smh
I have the same problem
and this kind of comment is why I ignored your last one lol
go away
Unable to complete the new mission Alternate Pt 1 as it is in a blocked off system i have never seen a mission for to unlock it:
Code does not work
Codes not working 40-44
vill not working on ops 36. wth.
VILL is working for lower ops now (S201)
Server 202 VILL not working for low lv
That issue has been escalated
I’m ops 62 and the promo don’t work
Everytime returning to game on ios. And im on homebas interior
works now, thanks for the quick response
It works now
Still no luck on the new promo code
Works
ops 43 VILL worked for me but not VILLAINS
VILLIANS is for ops 45-70
Will you extend the shields for those who can't enter the game?
Ops 64, neither VILLIANS or VILL worked.
bug report used the uss discovery summed a ship back cant reacall it to staton or attack ships and cant go into the rifts
This "Hyperthermic stabilizer" doesn't seem to be doing anything. The enemies say that they have "25%" hyper damage, I supposedly have a 10% reduction, but the logs show no reduction taking place.
Disco summon ability doesn’t work in the new systems
Why put a mission objective behind a system u need to have done a mission before. Missed the old arc as on a break and now can't do monthly mission.
Not the only 1. Others who missed the mission arc saying the same thing
EU126 Android 15, screens are overlaying again
Now now,scopely give missions you cant finish them🤬 🤬 🤬
Ops 59 and VILLLANS doesn't work
Joke. Not gonna spend this month and very tempted to delete the game. Bugs everywhere. Now waiting for a ticket to get resolved
Here's the biggest bug in the game thus far:
Ops 63 and code doesn’t work. <@&509690795536941056>
code is "VILL", 4 letters
still not fixed
Not for ops 45 and above.
oh my bad 😶
The Update 82: Villains pt.1 Promo Codes are now available to be turned in our Web Store:
Ops 10-44: VILL
Ops 45-70: Villains
VIllains all in capital letters must work. Did with me im ops 59 to
VILL is working for some over 45's also
Yes, please make sure you're spelling it correctly
there does seem to be an issue with both codes tho
Not only with the codes. Game crashes, ssystems overloaded. If it works it takes time to make sure to get the job done.. now we need to spend more money 🤣 otherwise we can't finish another mission to get these arc missions done 🤣
yea im REALLY annoyed at the mission bit
im NOT buying pattern buffs to complete it
buffers*
I have the same problem
Confirmed, vill for 10-44 and villains for 45+
Not case sensitive
@knotty ore people in my alliance that are OVER 44 have gotten VILL to work
also some under where it doesnt work.
Hey Scopely. If someone 3 levels over and double the power, with my best ship and best crew can't play your event at its most basic level WHAT MAKES ME WANT TO STAY?!
have you built and upgraded the building at all ?
To 22
the "help all" button has been stuck at 2 for over a week now, its very annoying. multiple other people have it too
i mean they did say this content was for ' higher ops '. tho how they define that is anyones guess.
I am that higher ops. Im 48. But if I cant take out a 45 at type advantage with my best ship and crew, then theres nothing for me to do. I cant participate in the event.
Yes, or else I wouldn't have ~any~ supposed reduction at all.
cant summon my ships with disco since new arc update
Why can some players use both redeem codes and others can't get them to work?
Ich muss die Mission „Von Zeit zu Zeit“ machen. Man findet sie aber nirgendwo Level 38
Because scopley. They don’t seem to want to acknowledge this bug for some reason.
Please fix the judder on ios! The slow refresh rate on everything is making me motion sick!
im still waiting for my field training to be fixed.... lol
it fairness its ONLY been ONE YEAR
vill gives you 2 shards for adami.....villain gives you 50 Recon Locus Schematics
Im still waiting to not have to restart my game 10 times a day when it gets stuck on loading screens. Or when the assets dont load. Or when the screen blanks at random.
If you switch between exterior and interior view too quickly, you get some UI elements stuck to parts of the interior station view. I think that Unity scene might need somebody to review it and figure out what's going on here.
That's a busy screen
Yikes... 👀
Selkie used to fill hold in Oconel before hazards took it out. Now I’m lucky to get 1/5th full before hazards kill me. Did the hazards strength change?!
Code not working.
I unlocked Fess, but it keeps bugging out and having a visual issue.
Ambit system is not accessible - I miss Now and Then Part 9 - I was told its in Tos 1 in holodeck, but I do not have 1000 boxes - how can be new mission depending on optional content from the past ?
oh yeah they must've changed it. I'm fairly certain that system had a 100% hazard last month
Same problem as me. Also others in my alliance. Put a ticket in
How are we supposed to finish the new missions if we can’t get the stuff from the holodeck? I can’t get the ambit location? Is this an error or are we expected to pay?
very usefull information....
Forget
Oh im not the only one waiting on this then hahaha 😆
Is disco summoning broken for anyone
Summoning is broken for me
It's a known issue....fly out of your station and you should be able to summon them
Ok I'll try
Where is the new building? Loads of us can’t see it
Bug regression, who is supposed to read this without getting a headache?!
What happend here <@&509690795536941056>
Spelling / Formatting issue?
Having an arc mission locked behind an old mission is so stupid
Selkie has returned home twice in the past 30 mins while mining. Not destroyed, just back home for no reason.
Yep, now you have to buy Muster Buffers to complete a free event mission. We're living in crazy times 😂
Any info on our hazard resistance going down? My cube dropped from 200+ down to 120
Wonder if that’s why my Selkie is dying so much faster in hazard systems
Why?
You spelled it wrong
How? We can’t even see the option to build it. Yes we’ve claimed the reward bit
It's villains, not villians
Any word on when the new arc will be available for ipad users?
No, no word yet
Summoning from station dock broken
Known issue, fly out of your base in your own system and you can summon
Yeah figured that one out. Just shouting out 👍
👍
Is this a typo in the notes or someone not checking their work?
Can’t fly to system Ambit for the mission because it’s locked.
What happened to "focusing on fixing exisiting bugs as opposed to pushing out new (and flawed) content?"
<@&509690795536941056> You still haven't fixed this issue. Officer shards still don't display correctly on Android and PC.
My update showed up this afternoon
Same issue with Ambit being locked.
That's weird. Still no update for me, so no new building, refinery, etc
Mine was not there, but others were. I updated others and was going to check later then it showed up. 🥴
the hyperthermic stablizer bonus might not be functioning properly. my building level 23 yet i still cant even put a dent into the new hostiles compared to when it was level 4
Is the new arc available for iPad users?
Any update ?
Although Player 64 was in the armada participation list and marked, he did not acutally participate. Due to this (visual and functional) bug, we lose the formada leg.)
I finally got the ipad update. The store said "open", but clicking it started an update
This bug has been around for a long time
Removing the AMD HD 7500 GPU fixed the unity issue with Win10 - if you're still having the unity issue check your GPU. It isn't enough that your GPU supports DirectX 10 or 11 it can't be on the GPU conflict list.
So 2 bugs.
1st bug is my tablets keyboard no longer works in the game. Im useing a Samsung Tablet with matching keyboard.
2nd bug is that I have all the FT unlocked that would appear in the new refinery but as you can see it still says I can buy it. It is also still listed in the FT refinery as purchaseable.
[Update Bug?] - When I load the game launcher it says the game requires an update, but when I click the "update now" button it just opens the games file directory and then nothing... ?
@everyone
Howdy Commanders,
There is an issue where Winn Adami's officer stats are lower than what they should be and we will be sending out a fix today to bring them in line with those stated in the Patch Notes.
Currently: 30% / 70% / 120% / 200% / 350%
Update: 100% / 150% / 200% / 250% / 350%
OH
Even worse
Mission geht nicht weiter
Won't let me claim lieutenant picard
i seem to have some extras on my screen 😄
You might try the "repair" option
i can give a little more insight into this issue with the physical keyboard attached to my android tablet, samsung galaxy tab s7+. when tapping into the text box area, of the in game chat, and immediately, within a split second, tap a key, ie the letter a, on the physical keyboard, the letter a will show up in the text area, but any longer than a split second after tapping the text area then it does not accept physical keyboard input, and repeating that process of immediately typing a key after tapping the text area, it will replace the previous letter, ie typing the letter b will overwrite the letter a, so it seems like something is continuously resetting the keyboard input when a physical keyboard is attached with this latest game update and already tried restarting the tablet, in addition to the previous steps mentioned, and also clearing the primary virtual keyboard app cache, but did not resolve this issue, so now the only way to type in game chat is to temporarily unattach the physical keyboard type a message, then attach it again so it can be used within other apps on the tablet like discord
This is great, are you going to issue the 1000 pattern buffers that the mission requires to cover your blunder???
Cant get my cube to dock. Stays right outside the station
Its been made free
Anybody can claim it now, no currency needed
Winn shards not increasing even though completing missions, elite pass, etc.
On Android: where is the new splash screen and building after update ? ... not that we're surprised mind... 🙄
I'm having this same issue.
what "repair" option? Where do I find it?
Above "play" there is an "options" menu with "repair"
all I have is a shortcut - it launches the game with no 'launcher'
Or it simply does not exist.
Not sure how to do it then. If it's a PC, start/all/starTrekFleetCommand should have the launcher
what exactly did u fix on Kir’Shara’s Artifact?
works as faulty as before
- query clear itself
- ship get stuck until query it clear and selecta another target
- if in combat and query empty can't add another target - add to query button been inactive
ill just uninstall games grindy anyways
New building not showing up on iPhone but it’s there on my pc
have you already tried turning it off and on again? (a.k.a. restarting client)
You have to mess around with apple store. Update isn't showing as an update there
That was the ticket thanks.
@subtle forge I’ll try it
I claimed it without issue, restart your game. Its tos part 1
You really fixed the Discovery..It doesn't work now to summon ships.
Damage is screwed up. I taking significantly more damage killing MU 70 surveys. Before patch I could kill 215-220 each time. Now I can't kill more than 180. I went from 1 round to kill them to now taking THREE rounds. Something is bigtime broken
Please fix the refresh rate (on ios at least). This is proving to be worse than all the other bugs. The juddering game action, even scrolling across refinery tiles, is triggering nausea from motion sickness
The new tech packs are not showing up in the store. I play mobile and don’t see them
<@&509690795536941056> I don't have the mission "TOS - Now and Then Part 1" at all, nothing the holodeck and not in active or archived missions... so what can I do to unlock the Alternate Part 1 path ?
whoever thought these are visually appealing .... please STOP it
Been stuck like this for 30 minutes. Cannot get in. <@&509690795536941056>
Seriously. Whoever did that, get some help.
You can only log in via VPN, and if you can't, try different countries.
big thx for neverending old buggs👎👎👎🤮
After 4 hours, and 2.5hr since I received a reply from $$copely Customer Support, NO solution !!!!!
U.S.E.L.E.S.S. !!!!!!!
Finally, while multiple players of all ops levels and from multiple alliances tried, 1 of them succeeded !!!
This finally damaged my ship, and it immediately appeared docked. Massive THANK YOU @jaunty storm 😘 😘😘😘😘😘😘😘😘😘
Seems that nowadays, we, The Players, are fixing bugs ourselves 🤔
Mods and Community managers, please feel free to pass this along to Scopely. Thank you !!!!!!!
This was Scopely. Well done on new patch day, and new arc day. Well done !!! 👏
This happens about 20xs/session to me. It never resolves. You have to restart your entire game.
This too
I restarted the game over 8 times, lost count.
Yes. And nobody seeks to know anything about this . 
And what makes it worse, nobody is accountable for all of this at $$copely HQ. Nobody ! In 6 years, not once have we been told : look, we identified the source of the problem AND THE PERSON RESPONSABILE HAS BEEN LET GO, not 1 !!!!! It's " nobody's fault " right !? Right ? Right.....oh well.
Whales having their accounts deleted and leaving the game for good. Anyone held accountable !? Anyone at all ? Nope. Not 1 person.
They left all the bugs that hurt the players in place, but fixed a bug that had nerfed the MU lvl 70 surveys 😉😂
A few minutes after I posted here, $$copely Useless Support gets back to me : we udnerstand your frustration bla-bla-bla-this and bla-bla-bla-that. Thanks for nothing ! We did it ourselves ! Scopely Support = 0. Have a nice day ! - and I closed the window.
I really wish Rev Deuce was here to see these posts about 1 stuck ship, how support did NOTHING, and it was another player who solved the problem. By trying ships and crews. I really wish he would ! And then post proof on his next video, thousands of players to see, world wide !
Still #7DayShieldON . Tris - over and out ! 🖖
yeah this was a 100% hazard system before the patch went in, noticed when I popped an exo to go autofarm just now. Hopefully comp chest for it. <@&509690795536941056>
what level do we get the discovery archive
this is a mission along that I have no access to please fix or just do a different system
again scopely anyone bellow a certain lvl cant even begin to kill the aggregation hostiles so we can get the rewards we need to accomplish the goals, Thabnk you scopely for leaving out the lower players
<@&509691205798592532> I've been completing the new missions, they claim to give Vil Kai Winn shards as a reward, but i've received 0 so far (i currently have 7 so far due to free codes)
What codes did you use today?
Cannot recall ships. Press recall, the ships warp, only to wind up back in system they were to leave, and not to base
3 from the month's gift.
2 from VILL (ops 44-).
What else did you do to earn the remaining 2?
ive noticed that both this morning and just now, when i closed the game, it wouldnt release the launcher, I had to open task manager and even though i closed the game, it said suspended, ending task immediately released the launcher so i could hit play again. this just started this morning, but it was before i updated the client.
No missions in Holodeck, No missions in archive, no active mission, I'm ops 67, and path is still locked.
i'm not entirely sure, but i was at 7 before i started the TOS Part 1 chain and the "Third Party" chain.....and based on stfc.space for the chain, i should have gained 4 winn shards
supposedly there is supposed to be a mission chain in the holodeck that will lead to it being unlocked, but they scopelied it up
I dont see them on mobile or on the website store
restart your game and it should show the proper shard count
A team mate said he as them on pc though idk 🤷🏻♂️ why have an event for it if you can’t buy it
Im on laptop pc now and dont see it weird
so great that at Ops level 60 I've only get G3 and G4 mats as rewards for the Dividing the Aggregration - SMS event. much useful
Since update today summoning with Discovery does not work
#🛠-known-issues undocking the ship for summoning will work, but if the ship is docked it doesn't work
I know how to summon ships. Im not docked and I have the resources for it
It is not working
Sounds like a ticket
Game won’t load after updating.
What happened to the fonts for numbers? Why are the emojis now?
you guys broke the disco summon?!? wth is going on at scopely?!?
Unable to tier up FT 😒
yeah, they sold us FT but forgot to put in enough qs trials levels to actually get the advertised stats, i am guessing maybe when g7 comes out they will add another tier to qs. but they arent really good at updating old content
i swear this bug is getting worse as the day goes on~
web code issue, it let me redeem it for my first account, but second account says not eligible...
nevermind, my dumba** mispelled it over and over on the second account
villians vs villains?
yes, thus the nevermind 😛
so I appreciate them changing the cost of getting TOS -Part 1 from the Holodeck, but as soon as I claimed it, nothing happened. it's gone from the Holodeck and it's not in my missions list
Btw it would be nice if when I do the new g5 uncommon refinery that I actually get the materials promised, instead I got exactly zero return, but hey tomorrow I can try again
Scrapping Stella results in no Stella whole scan and when complaining to scopely about it results in scopely claiming you did in fact receive it and you actually built the ship from it again and it's as plain as the nose on my face. That ship hasn't been built and is not in my inventory (I have two Stellas, not one and perhaps that's the source of confusion
But you are claiming that I received my Hull scan and then rebuilt the ship. Neither of which is true)
Ships show zero shield and zero Hull when not selected
Still hanging on transition back from store or event stores
I would appreciate it if you would not steal my second Stella. That's as tamely as I can put it here
So... What's the logic behind a mission going to a locked system that doesn't seem to be unlockable?
How did he damage it? My ship is stuck and cant be targeted. Or did you just get stung?
Nope. shutdown and restarted and not there...
There's a 2k hostile limit
have you done a lot of grinding today? after 2k hostiles, you stop getting loot
Resets in about an hour and a half
- Suddenly cannot Summon ships using USS Discovery.
- Cannot recall ships back to station for repairs
Tried close the app and restart, still nothing
did you try checking known issues?
🖖 It's villains, NOT "villians" 
will makea note
Why can't I upgrade my Franklin A in the independent archive? Level 10 is showing "Requirements not me" however levels 11 and 12 are showing Requirements met.
#👽-how-to-contact-support need to open support ticket
I did!
They won't allow a support ticket.
Been getting the same automated response for months.
use the email option
How long does it take to respond to a ship stuck ticket?
The link is the same, no email option.
at one point they had that automated if initiated through the chatbot. I'm not sure if that's still the case
there is an email address listed in the post Arsenic linked
I see no option on the support page about an automated service for getting ship unstuck
sorry, just updated my response. if initiated through the chatbot, the ship stuck was automated
Its absurd that they made contacting support and getting a response so difficult.
Since update, discovery can't summon, needs fixing NOW
yeah nice system upgrade yet it still does this stupid crap
☝️ Same just did that on day reset 
Plus game freezer regularly when claiming from the refinery. (macOS)
I do not have the TOS mission in any shape or form in my holodeck nor do I have the mission in any shape or form in my archive or active missions. Please advise.
I just tried to use the promo code VILLIANS and it said I wasn't eligible? I'm ops 59 and first time using it.
Typo? ... VILLAINS
haha thanks
I can't build the Locus building even though it says I have but I can't find it anywhere
is your game up to date and did you get the gift to build it
I’m having same issue, got the gift, did the missions, but no building, ops level 52
Ngl looks like a bad photoshop 🤣
Potential graphics glitch. I go to collect my PvE loot chest, I see a lock and the loot chest seems to not give me my awards. Granted there is a daily limit, which I did not know until I looked it up at the FAQ website. It seems odd since my ships are so puny and I do not put in a lot of time into the game on a daily basis. Further, I can still make kills, and have it contribute to my faction reputation. So there seems to be a glitch somewhere. It would be unfortunate if my work in the game was for nothing.
S86 trying to get to daily tasks
is there any real solution for pc version? dont say about os or minimum specs. since last update befor new arc event core i9 and rtx series can not run this game till now. need smart answer here, yes really smart one
WTF! 🤬 🤬
Only the 200% increase Protected Cargo for Serene Squall's Skin (Orion) is enabled. The additional 30% for Transogen's Safe is disabled, and the 50% Environmental Protection is not applied correctly.
The error has not yet been fixed. I'm starting to feel cheated.
Disco summoning is still broken?
It is not only in the schedule. It has to be a bug.
My station and ships docked were hit, and shields were employed. How is this possible??
When your station is hit, there will be a10 minute shield. So your shield had to be down for that to occur.
Please make physical keybords on android devices work again.
using Emergency Rations to get the Elite Daily Reward Chips is currently giving out July Elite Daily Reward Chips, even though it's September. not a huge deal since the rewards are the same, but definitely odd
Xindi 61 transporter’s still giving less rewards. 3x gives 1.4m used to fill my cargo of 3.5m. Using same crew as I have it on a preset.
Iv seen games do this before . I think scoply are momey grabbing as much as they can before the game colapses . Every event so far has been crap 💩
The bugs still havnt been fixed . My ships are still vanishing for no reason . Event points are not registering . And scopley are no where to be seen . Not even a hint at fixing it
Khan missions now have cooldown. Since it's not in the release notes, I consider this as a bug.
Is the new fraction a bug or a feature 🤡
I absolutely don't understand the new game content design for high level payers, it's absolutely impossible to earn the milestones. It's a shame !
I believe continuum refinery claim all doesn't show any results anymore. it didnt yesterday, and it didnt today. all other parts of the refinery work
Oh, lord. i really should learn to read. thx mate.
<@&509690795536941056> <@&509691205798592532>
Is there any update on this issue? On pc I can see the entry but not Android.
The same, old, tired UI getting new bugs?! What's up with the dock buttons (where you select which ship to do something with) now moving around?! SOMETIMES my not acquired drydock-E jumps to the left, pushing all of the others to the right. On and off at random.
What updates to that code lately to have introduced such a bug?
Just one more new thing that makes this game much less playable.
Ship cannot change course, recall, do ANYTHING… reinstalled twice
recon building is 51 but i dont have access to these
did you bulk upgrade?
clicking collect does nothing
Have you refined uncommon? Or clicked view on them to see requirements IE currency you need
Mission can't be finished
Tos part 1 in the holodeck
iPad keeps crashing.
Any ETA on when the game will be up and running? Day 2 I haven’t been allowed ingame. Shields run out in the morning.
is there an cerain level that i have to be ?
Don’t know why I was tagged but okay xd
Have you tried doing what it says on screen?
Well done Scopely: you have achieved it in the end, creating an Arc that is Pay To Play...
Designing hostiles that are impossible for lower powered players to kill without research while also making it impossible to do the research without kills is the perfect mix to stop your players from being able to progress in the Arc without having to buy your £99 packs. However I am not interested in playing a game that the Devs are making it Pay to Play so I'm done.
Villains for OPs 45+
VILL for OPs 10-44
Though beware of scopely math that may have some higher OPs incorrectly blocked
How... You not looked at hostile battlelogs so blame things on stuff you don't know, yes they are difficult for ops 34 to 39
Designed for 45+ strange that
All arcs have heroic day 1 week 1 prime unlocks... Heroic SMS...
But heroic SMS and arc SMS hostiles both doable at all ops just requires effort and crew/ships.. thinking out of the box not brute force
First non heroic SMS, kill 20 hostiles any lvl
Heroic PTS based on hostile you kill divided by milestone= number of kills for event completion.
Good day. After yesterday's update, my ships have decreased Warp range. I can't fly to systems with mobs 67-69 to complete the daily task. I give an example on the ships Velox and Cube
Go into dock change ship reselect ship exit then try
Likelihood is CT not being counted... Till you refresh ship or move out of dock, old bug fixed then broken ..
Known issue
Nothing changes. I changed ships between docks. The warp range remains the same.
I even moved the base from the territory to another system. Everything remained the same.
Did you swap out FC Kirk for someone else?
Oh I really did replace Admiral Kirk It was a mistake Now everything is fine Thanks for the help
yes bud,,, several times,, sent numerous tickets on several issues, only just got back in 20 mins ago
Been there, had the same thing once in the past 🙂
👍
DISCO is still broken 🤬. Really impacting my game play. Mega disappointment.
US 80, help all button is still showing requests that are not there
Same, will jump but not summon
I had to take my ship out of the base to summon it … don’t know why we have to do silly workarounds but that’s Scrapely for you 🥺
Why just move ship out of dock to be able to summon it
central entity in solo wave is showing as huge dark planet
Kinda cool actually
this is some kind of joke
They done this the last few arc. Make it impossible. Then offer a ship for 100$. And I’m not buying it anymore.
10-44 Use vill.......45-70 use villains
👎👎👎🤬
At this mission, the hostile doesn’t explode and I can’t progress. Have you encountered this bug?
Still having the game lock up after getting mission key from store,then returning to the game,as soon as you open a menu in the game,it locks up,an you have to quit an restart game
Needs to have this ,where it shows what you got from the store,removed, never understood stood why it has to show you, whatever you got from store when opening the game
I'm using a beta,I'm a beta tester