#👾-bug-reporting
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claim the chest under gifts
ehhh ok thank you but the chest gave 4000 pts only
ok sorry I got confused with the away team event points
hey look its triple bugged now
<@&509690795536941056> There is an issue with reports, i hit a base and have no idea what exactly happened in it as the report looks like this after round 1
S102 - i completed 10 waves as a task - and i didn't get credit for it - this is wrong !!
That 6k labor tokens, i spent on syndicate rewards, event says 0 points still 🤷♂️
Several times now my ship has gone from mining transogen (almost two hours worth) and mostly dead to in dock and fully healed gaining no points toward event
when upgrading the alliance, the help all breaks, and it won't go away. It popups up at 4
Everyone complain about Incursion lag yet...?
So, we complete 6000 points worth for the event, and we are only comped 4000 points???? SERIOUSLY?!?
2,000 + 1,000 + 600 + 400 = 4,000
My apologies…. My math wasn’t mathing right. I was looking at the points required from the ATAs to complete the event. 🤦♂️ 🫣 
It’s been a long day, with limited caffeine. 🥺
The game forgot I had signed up for the daily Klingon rep event. So who knows what all events are being reset when we collect rewards?
This whole "miners not resetting" thing with Epic Transogen space is INFURIATING. Literally 3 minutes in... 3 MINUTES and boom. I can repair all day but this is ridiculous. Please change the ability to work if on a node or not... at least give me the Transogen Manipulators so im at least earning something..
Scopely gifted rewards will not take from any daily, event or pull/refinery item. You should be able to still complete it.
I had to re-enroll.
I made a purchase in the event store and it appears I did not receive it. I was needing a little over 2000 galactic recruit tokens to complete an event task. I had 4680 tokens showing acquired in the tournament. I made my purchase of the Master Officer Recruit Pack for $49.99 which showed a guaranteed amount of 4000 Galactic Recruit tokens if purchased. I made the purchase and got my reciept however I am not showing the increase of 4000 galactic recruit tokens in my alliance task. Task restarts at 11 am tomorrow and I cant complete. Can you tell me what happed. I got charged already but not tokens.
if you have screenshots and transaction details, submit it via email to: startrek-support@scopely.io I did that on the last one as I made a purchase and lost out on 10k and the rewards but they provided them to me (after event ended sadly) but when this one started it was all in there.
ok thanks I just figured out how to contact support so we will see how it goes
that just happend after reset, did restart 2 times ==edit== nvm it just popped back up....
So tell my why I’ve beaten 3 rare solos with Temp Conduit equipped and haven’t had them count…..
Make that 4… still not counting.
All 6 done and still not counting. Tried restarting app. Nothing.
Conduit needs to be on the only ship or biggest ship in the armada
That’s new. I used the same ships the last tourney and it wasn’t an issue
Will try again.
Now it’s counting… that doesn’t make sense… but since I still have enough directives I’ll take it and just shrug
Every time i start the game it defaults to sound effects on and everything is "new" like i am playing the game for the first time, while easily fixed it quite annoying wondered if anyone knew a fix
Honestly I give up with this alliance tournament. I try to do tasks and I select one and it accepts a different one… now waisted two tasks and got no points due to the game. Plus I tried rerolling a task and it uses 3000 credits instead of 1000
Pulling war room rewards chest causes spinning wheel forever, need to restart. Also pulled first time and no reward chest window popped up!!! Thieves!!! Happened months ago as well, fix your craaap!
N/A?????
i read back when i want to see if issues our members are having is a widespread thing or is a bs explenation they give .. so not that often
you need to do it with just the ship that has the chaos tech
no other ships in the solo armada
new bug`? no mining timer O.o buts its okay pls make more pay2win events ... we dont have so many of them we need more ... or better make 90% pay2win events ... every day a new bug coming LOL sorry for the bit rage ... but enough is enough
Don’t think borg work. Has to be Bajorean.
Is the Alliance Tourney leaderboard ever going to be fixed?
Was mining one node. After several hours I got back on to find my ship home. Go back to system and the node still shows me on it. Now I’m mining two nodes with the same ship.
hufffttt
Again now I’m mining two nodes while sitting right next to them
any idea why there is no refresh token grant for the first day of alliance tournament ? ( not sure if it is a bug but seems like the best place to put it)
this is a bug we have been seeing on server 707 especially during the incursion
My alliance tournament task isnt registering my progress, ive done 3 solo epics with temperal conduit chaos tech and its not counting 😖
Have you used the ct on the biggest ship or only ship
Just on the defiant 🤔 I'll go and try putting it on my northcutt now 👍
Yep that worked 😊 fanks 👍
Yes, because the screen change is so often and so fast, especially in the early moments of the alliance tournament, I was trying to click on cat Dr. Shards and instead I got mirror kira because it changed over so fast.
That looks more like you’ve had your 3 attempts
<@&509690795536941056> Hey, guys. Any word on this? Is it actually unique to our alliance? A known issue that's been seen before?
Recap: Our HELP button won't go away. It seems like the game is calibrated to show two help requests as the baseline. If anyone actually requests help, the button shows up with [n+2] requests, and clicking the button does send help, but then the button immediately reappears with a "2".
Suspect it has something to do with our alliance level, and maximum help requests, increasing at the same time this bug appeared.
One ore node in the whole system and it’s glitched. Wtf scopely
Bonus material converter is gone
I’ve experienced this before but it also kicks me out of the system lol
Yes. We had that exact same issue two tournaments ago. I believe a ticket fixed it.
Does anyone know if the GS31 ship was intended to be removed from the S31 faction store? i never bought a single shard, but the ship is now removed and i have refinery options without even having the ship :/
Thank you kindly 🙏
I submitted a ticket, but since the way that system is set up is a war crime, who knows when it will get to the appropriate party 🙄
A member of my alliance did this, chaos tech in place and received no alliance task points. She did Dom solos but the wording doesn’t indicate that those won’t work.
they took all my AT attempts away for today
lol
@manic flare the tech needs to be on their most powerful ship
Really? Ugh. How would we know that?? Thank you for the info.
Because the biggest is the lead and therefore the one that ultimately gets credit for the win
Same here since 3 months now 😅
Absurd ‘font’ use still not fixed
The issue with the War Room collection still isnt working, do we know if the rewards are being added ? I have tried it twice my total has gone down by 10 but no idea if anything beens creditted? <@&509691205798592532>
fix please 🙏
My ship in Drydock A keep teleporting back home randomly, no kill mail no nothing, just teleports back to base, no matter what system i left it in
Ship cooldown abilitys stuck at -13 reported through bug reports just getting told many players report this issue is not acceptable as could not complete events that require me to use ship abiltys x amount of times. If many players report this issue why is it not being fixed
Didn’t get credit for my alliance task rare solos with temporal conduit.i have completed 8 I only needed 6
Make sure the conduit is on the only ship in the armada or the biggest ship.
IOS still crashing like a 2 cent stret walker. god would be nice to have a stable client of stfc on iso to play the game .
Sorry that’s happening, but glad I’m not the only one.
Was it on your biggest ship? This has been posted about 30 times in the last 24hr.
The store in AT refreshes when others are in there and causes the screen to roll up while trying to choose or look at items. This has caused me to use tokens on items I didn't want because of this glitch. I've had this happen at least 4 times. Extremely annoying to lose credits just because the screen jumped. Please fix!!!
your ships also teleport randomly ?
5 times in two days now. A dock is a miner so I’ve lost tons of mining time. Missed the last part of the transogen mining because of it.
started last night for me, happens to Antares only while in A, unsure if related to crew or something else
Its not just mining, sent it to TC and it went back home
I have a team mate that cannot open the alliance tournament store for 5 whole months if not more
had a similar issue with one of ours, manage to open on PC but not on phone
My player only plays on Phone
so cannot see it now
Any way they got to open it on phone again?
Fits the picture perfectly, didnt ask what kind of phone it was but will do now
will keep you posted
Issue was on iPhone 12-13
changed phone
Anyone else having this problem? It stalls out at 61% i haven't been able to log in on my phone for a few days now.
this usually results in login errors, probably login server going haywire, let me test
it does work here, so could be something else
Samsung 25
they could do everything but could never open the ally tour store
Well I've reinstalled the game, cleared the cashe, restarted my device, reset my device , s22.
contact support
The tournament task reroll is a pain. Always same tasks showing up... Even after restarting the client... Getting worse and worse every day!
@tired walrus I did, no help there.
My player even cleared cage did many things write 4 or more t ickets and stil cannot open the tournament store
Ask if they can try on someone elses device just for a test, to see if its the device itself with some kinda incompatibility
Thats my best guess
Well my old tablet worked fine. Just can't get it on my phone at all.
I'm thinking a corrupted client or something to do with stuff I can't change.
more like unable to recieve the requested data
Permissions....I'll check that next
or allocate
OK I'll check that too
stuck at 61-66% is common for communication issues
Pinged you. @novel patio had the same issue. Has to do with signing out of google for STFC specifically.
Any idea about the Ships teleporting home ?
@slate wind wish I knew how to do that lol
Sent you a DM
How often are you seeing ships pulled back?
9 times since last night
no log no nothing no timer
it just teleports home
no loot either
when the ship is empty its not an issue
but whenever it has some loot it does happen
You either have to totally sign out of the account on the device, which you do from managing accounts option in the play store.
Alternatively you can use Google play games app to sign out of the account specifically for STFC.
once i mine something its intermittent
My hero!
ima pull back the ship now and fit the old crew to see if it happens again
It shows they are in the novice while we are in the highest league
so the information is not updating at all
i mean login with their account on another device
Don't think he can
should find a way to test, sibling or friend phone for a few minutes
unless @slate wind has other ideas
He does not even have scopely ID I believe XD
we had this in our alliance, like i said, they changed phone....
this doesnt fix the game tho
im giving the antares another go
Well got screwed on a purchase from Scopely. Put in a ticket and was told I got everything and that was it. Can prove I did not but they did not care. Alliance tournaments are not a good time to make purchases I guess. Too many glitches.
@slate wind never got your dm.
Claiming a war room chest crashes the game for me
When will the alliance tournament store be fixed? It jumps to the top after I scroll down to the end of the list which makes it nearly impossible to purchase anything from down there...
Go to Settings, General, Disable Frequent Game Animations. Then the screen won't move when you purchase
Temporal warp chaos used but epic solo armada dont count in alliance tournament. (jem hadar and borg same result)
Scoring for epics requires that the CT is used on the biggest ship in the SA.
???
But I don't want to see those frequent animations. The game is taking too much time anyways and any "speed up" is appreciated.
Just you want to turn the feature on. By default it’s off. If you dislike the end result, then turn it on to do your purchases then turn it off
How do you fix the AT bug where you take a task, its not showing active so you can't complete it, but trying to take another task it says are you sure? this will replace your current task?
when will scopely fix this??
again...
I’m running into disable mine nodes all over the place.
They look to be empty, but you can’t get on them. Sometimes they read zero, sometimes they just won’t read at all. If you try to park on one, you get a warning about attacking an enemy and losing shields.
after all this and much more, still no tech. dist.
also ship's cargo was empty
are you beaming and killing the hostiles with the beam?
Is this message a bug? I dont have this mission that I can see
I’m getting this too.
Since incursion finished yesterday, two of my docks have had their mining ships teleport back home together about six or seven times. Just happened again.
Nodes are then blocked for other players whilst I get 0 mats mined.
Infuriating for me and tedious for other players on my server (139) since they see blocked mining nodes while there is a mining event running.
The new away teams officer shard efficiency research's have created a many visual bugs for officer shard counts. <@&509690795536941056>
<@&509690795536941056> is this the same bug reported in known issues 3 weeks ago??
“The team is aware the some players are experiencing unintended ship recalls and it's being looked into.”
Any update since then??
It was fixed, and is back again
nope... just switching systems
same thing with gorn:
There's a 2k hostile limit
Multiple reports within alliance of the help button being glitched. The help icon is constantly showing and will not disappear once clicked. Server 707 DSN alliance
Help please?
Server 31 STILL show the ‘help 2’ button. Going on 3 weeks of this 💩! Fix it!
If it’s back, it was never fixed. Just like the help button. Going on months now,,,, nothing
Guess you quit smoking 4 or 5 times too huh?
There is a tournament task that says "Defeat 2 Epic solo armadas using temporal conduit chaos tech". It isn't scoring with Borg or Dominion Solo armadas. If it is supposed to be FKR solo armadas it should say so.
If it's for fkr solo armadas, it would say so. Borg and dominion work fine for it. It just needs to have the conduit on the only ship or strongest ship
Hi, I did have a bad time with your site the chat is not working and you try mainly to refer to common issues, I do not have common issues How can I explain it to you?
The rewards for the war room I did open 4 chests I only got one registered reward, I need compensation more then I did lose or I will really terminate my account am not joking. PM me ASAP how we can solve this. Or Just post terminates. Cheers
That should be listed in the requirements, then. Either way, it's a bug. It should say that's required, or it should be fixed so it works right.
How can I have a ship sitting in a system, and be destroyed at the same time? Oh, don't forget the ship is also fortified by a Titan. Mind... Blown... 🤯
That’s a known bug
Why is this drydock over here? Can’t you get anything right
It is supposed to look like this
I logged in, recalled my ship, and the game quit. Great work! 💁♂️
Cant claim event reward.
Maybe it has something to do with being 380 points short of the goal? Unless Scopely’s scoring is not correct? 🤔
This is the first time I have had this happen. I click the repair button, and it is back to normal only to be “destroyed” a few minutes later.
Like I said it is known and has been happening to a lot of people
Happened to me too twice now. Over night my autogrinding ship magically appeared back in my base, fully repaired. I was dead asleep at the time this happened.
Morning, got a new phone yesterday pixel 10 pro XL - beta client wouldn't load past 60% on initial splash screen.
Unenrolled from beta programme and went to production client and got in straight away.
Just wanted to feed it back
The help button bug is back again
It seems several players in my alliance are having a problem with the Alliance Tournament in only being allowed to complete 1 or 2 tasks, rather than the 3 allotted. They are opening tickets individually for that, but I thought I'd type it here as well.
I am asking again in case people are talking about it more, why are we not getting any refresh token daily drop for the alliance tournament this time ? I asked around, nobody gets any
not that I am interested to buy, but they are not even the usual refresh token packs on sell in the shop
players who don't do 10K points tasks are really stuck to find anything, I hope it gets more traction that it is happening
as are the packs
More and more mines appear broken
I can confirmed nobody on 403 has them
Okay, made a note internally about it
For example in Lakeside. At least it doesn't kick you out of system view anymore when you click on it
That could be connected to the involuntary recall some of us experience. Apparently, it leaves nodes somewhat occupied even though the ship has been sent home by the system.
I killed the q trials hostile, it's gone but timer still ticking and now claim button.
I'd file a ticket to get that fixed if rebooting doesn't help.
I sure wish someone competent would fix the Khans Champions stuff, so freaking buggy
It’s never went away
The vanishing store claim?
I've had 3 diff bugs, current one is that after claiming mission rewards the mission didn't repop in the Aug faction store
The repop missing is the only one ive heard of, and CS can fix that, although as you say, it shouldn’t be happening at all
what is CS ? ( asking if I encounter that bug )
customer support
#👾-bug-reporting message <@&509690795536941056> Just a little reminder that this bug STILL exists after so many months and has not received even an acknowledgement.
What bug exactly?
Just follow the message link.
been waiting over a day and not got a response
So frustrated. Alliance task completed, but Scopely refuses to award task completion. 6 x R Borg Solo Armada's defeated with Temporal Conduit equipped. No wonder people are leaving in droves. Game remains full of bugs and has become more of a waste of time & money. Ticket number is #27816833.
Conduit needs to be on the biggest ship in the armada or the only ship
where does it say that???????
gosh, maybe that should be noted on the task? since ppl have had that issue since tournies started and the is nothing to indicate that is a requirement. I can see bugs/issues cropping up, but when they don't bother fixing them or simply changing the task text it really indicates a lack of any consideration for customers
I've been mining transogen and my serene squall has been getting sent to my station instantly with no resources. In the zones where I mine it says my ship is mind two nodes at once.
Serene Squall research not working : with Nova I can mine raw common transogen at 32k / hr … with Squall research at +30,000% for raw common I expect much better ..
HOWEVER .. I only get 10k/ hr ..
squall is not getting the forge bonus I think
only its own research bonus
I think it is by design, because you don't get impacted by the hazard on that ship
It’s advertised as a specific squall research improvement that doesn’t work ..in fact it’s 33% slower .. I’ve raised a ticket ..will post their reply here if/when I get it
I am just saying your non squall survey is getting a big bonus from the transogen forge that your serene squal is not, so for common uncommon and rare transogen a fkr ship is mining way faster, that is normal to me
Please explain “transogen forge “ …where is this for advantage ?
I have done research for the squall to boost its mining capacity on non epic, it is getting quicker than before so the bonus does work
*fkr
transogen forge is a building in your base
Ah ..understand now , thanks for the info
Yes, mine is at 38
click on it to see the bonus it gives for mining transogen it is crazy
the squall does not get them, because it is design for epic only
the forge does nothing for epic on the other end
the squall research are here to bridge the gap between the two
and you have the new officier that is also helping boosting transogen mining ( all type for him)
so I don't think you are experiencing a bug
but maybe CS will explain it better than me or fix it either way good luck
Seems that is correct …I’ll stick with epic and just update the squall ship research for now..
the squall is a good survey for rare when you get to level 40
it is slow but you can leave it there for a long time because no impact from the hazard
when you are out of token, it is very nice
with the research done of course ( if not it is not worth the time)
Unsure why I would want to know my raw iso amount in the alliance tournament event store
Clicking on one of the other three AT tabs and then going back into the store usually fixes that for me.
(Unless it isn't showing ANY currency on the store tab, in which case I've had to back all the way out of the menu, and go back in 🙄)
<@&509691205798592532> please help
I would wait a few min and reboot. If it's still stuck, you can file a ticket with CS.
My ships keep returning at the base randomly 😑 and I can't occupy the node I lost with my Sarco because it says the ship is already on it 😮💨
This bug is back.
Archives isn't working, franklin a is totally maxed out, Archives stuck at level 6, discovery is stuck as well.
Borg cube is stuck at level 6, transwarp coil was rewarded when Newton hit level 7, doesn't make sense.
I've opened several tickets which I can't add screenshot to over the last 2 months, NEVER a reply.
it is a bug when you level the archives in bulk instead of one level by level
it is registered wrong for the level for the unlocks
I have an active ticket already. Just putting it out here for others. I'm not in the same Alliance Tournament ALB as the rest of my alliance. (and I'm not the only one worldwide with this problem). One of the 402 alliances had this a few tournament ago and got a double relegation. This needs fixing.
6th time this has happened repair costs aren't cheap. Anyone else experiencing this bug? @everyone
NO hay manera de seguir con estas misiones, llevo meses con este bug, esto es odioso!!
There is no way to continue with these missions, I've been with this bug for months, this is hateful !!
very likely already mentioned but in cease it hasn't, for some reason when I have been warping in to tt space systems my game has been starting warp for no reason, it does absolutely nothing but keep my ship in the same space for 5 sec before carrying on.🤷
I have this every single day, need to reboot the game when it happens... we need a viable solution, maybe a soft reset to "refresh" just the affected ships
Master Surveyor didn't score after leaving a 5* gas node with a big old pile of gas. Pinnacle of Power - Material Mining did score, however.
Guys are doing great. Forced restart as usual to look at today’s events
Can someone explain me this? For some reason not ready for tier 5, but somehow fulfilled the requirements for next two tiers. ???
2 weeks later. Ships still keep auto returning to base after deployment which makes farming for reputation or mining pointless. I’m a big fan of the game and spend hours on here daily but these past couple arcs have caused an abnormal amount of bugs to the point it’s getting frustrating to even bother playing. We need some Quality over quantity improvements Scopely.
Lag is MUCH better after this morning.... because half the player base cant log in 😂
i was going to post about that...unable to login on android. windows logs in but takes forever loading assets
It didn't but the timer run out faster to start a new one then a ticket could ever react.
Missing toggles for confirmations of GS-31 beam, Borg Cube, Latinum, ... on Android.
Game version: 1.000.44071
<@&509690795536941056> <@&509691205798592532>
Such a waste of time and buffs, why cant things just work....
@unique quiver you on?
What’s going on with the mirror universe. I’m now dying in systems I always go
Never mind 😬
Thanks for the timely alerts!!! STFC really wanted me to know that my Tritanium Generator was finished building, yet that has been done for a couple of days now...
yes sir
I did not choose this task, but for some reason it shows it active. But if you look the button under it says Start and it’s grayed out. I got robbed of a task for today. That not only hurts me but my alliance as well.
You could also rework the tournament and the randomization of the rerolls. All my rerolls just keep coming up with the same select few.
I even spent the 3000 uncommon ex Borg credits and it didn’t give it to me.
funny looking borg cube
<@&509690795536941056> you might want to let the devs know that have a mislabeling
K, fix the waves issues. .. too many to list but I'm sure you've heard them all. Why bother? And while you're at it, Auto-recall?
My game keeps indicating that I have 1 alliance member asking for help. After pressing on help tab it returns to 1. Broken.
My help all tab is stuck one 1.
hey this happened to me as well today.. I am stuck with a task I didn't choose to do.. so i also got robbed of a task
way to go scopely
what's up the new Labor Day code does not work
so the second straight month that the war room is not showing the credits to get the rewards please fix
Labor Day is Monday.
You need to perform a scoring action in order to activate the left button. Click the i button in the center to see scoring actions.
Mine some iso real fast
it give a bug with the new ship "serene squall", if its on a mine in the epic transogen area with active shield ability after a few attacks the miner will not go back on mine after a attack and the next will kill him until the ability will not work in free space
How do I get starbase nodes to reset? Thank you
move to another node
Did that, they all said zero still. Rebooted game now they're all refreshed. Guessing just a bug. Thanks.
Give it a few minutes after relocating the SB. Shows zero but will reset shortly
Been trying to load the game for an hour now, my base will get smashed if I can not get online. Task manager shows Prime at 1121.9, and the game used to pop up at around 960. Suggestions?
Preparing....
Preparing...
Who loves infinitely "Preparing..." while the client does nothing for tens of minutes?
Because that's happened for months
I don't always claim daily stuff anymore because I have to reboot my client multiple times a day because "Preparing..."
I can’t get it to count killing the Epic Armadas and I have the tech loaded
I’ve done 2 Borg and 1 Dominion, it doesn’t register at all.
Now anytime I try and do something it pops an error message and game restarts. Clearing localizations after the Borgs but before the Dominion didn’t help except to open pathways the game lost.
It must be on the strongest ship to count. If scopes cared they would add it to the description as there have been literally hundreds of posts on this issue. <@&509690795536941056>
I can’t move beyond it and if I try and do anything else the game throws an error message and restarts. I can’t play.
@ivory walrus put it on your strongest ship
Ok thanks
It’s weird but that’s how it works
Thanks. It’s just when you lose all pathways and can’t go into 40 space, have to clear everything and restart to get pathways to deep space back it’s beyond frustrating. I know how to fix that because it’s happened 4 times so far.
<@&509690795536941056> Not sure if this has been reported yet, but several players on the newly minted Server 718 are missing their daily tasks.. this SS shows they reset at midnight EST (13 mins ago) but are already completed.. i'm good, but not that good.. can someone look into this please?
Are we going to see compensation for the ship recall bug or are we just pretending it didn't happen?
Hi, You need to have the Tech installed on the most powerful ship in the armada or it will not count
This lag is so ridiculous. It's tiring to have to log out every 5 minutes.
No extra comment needed I think…
In hazard systems and during TC.
Fly near to a player target, within 1-3 seconds attack time.
Click attack and ....
my ship stays where it is but timer suddenly jumps back as if I had not moved previously. Attack warning is given to target who now has loads of time to escape while my ship is parked right next to them.
This is happening randomly for the last 2 weeks so no screenshots yet.
Has occurred on fully updated games on both Android and PC.
Im missing 1800 pts I have 5 other members that are also missing points? we are going to be pushed down a league if this doesn't get fixed server 114
what is it?
If you weren't properly credited for finishing AT tasks, then you can file a ticket with CS to get it fixed.
how do i file a ticket for all alliance members affected
I cant get passed this its none of these issues
twice I have confirmed and spent for this task and twice when coming back for collection its showing this I suspect this particular task is bugged
i think its all bugged were missing so many points told to open a ticket but cant get past the bot and is every member soposed to open one thats abit over kill
what the hell Scopley Closed the TICKET!!!!!!!!!!!!! it listed known issues, i stated its not listed there and they CLOSED it!!!!
how are they aware if its NOT LISTED
awaste of my and my alliances time
major , major malfunction in waves when supposed to be changing ships by the click, it's not happening and wrong ships going to wrong places to battle wrong hostiles against the battle triangle, it's bad enough we all have to shoot below our ops nevermind this mess happening too, this needs to be fixed, it's a software malfunction on your part not ours, mice do not have life so do not think for themselves, but your software is and has been bugged since it's very first year and never really being fixed by your incompetent programmers, get new ones that can do the job
I'd use the email option in #👽-how-to-contact-support
it needs to be on the biggest of the ships you send
who/how do we bribe CS to fix issues? I've been stuck w/o a khan champion mission in Aug faction store, for a couple of days now and sent 2 emails w/o getting any response.
Waves still crashing and you still do not respond to tickets
🖖 Wrong info in intro/splash screen: "The Federation acquired DS9 ..."
Correction: The Federation did NOT acquire DS9.
First of all, the Federation usually does not acquire things; it is not based on capitalism (by contrast to e.g. the Ferengi Alliance). [Do not confuse the United Federation of Planets in Star Trek with the ("evil") Trade Federation in Star Wars, or a "peacekeeping armada" like Kurtzman/Orci did in Star Trek (2009) just because Starfleet is also the defensive force of the Federation.
]
Second, the Bajorans conquered the Cardassian space station then orbiting Bajor, Terok Nor, from the Cardassian Union when the Bajoran Resistance (formerly considered terrorists by the Federation because the Cardassians told them so) drove them away from Bajor. They asked the Federation for support and permitted them to station their Starfleet personnel there, even allowing a Starfleet commander (Sisko), because they were short on that after the occupation; they are mainly a peaceful, spiritual species of artists (although the occupation changed that somewhat; now they have a military, too), and do not have the means to fight the whole Cardassian fleet (should they return); and Kai Opaka considered Sisko to be the Emissary of the Prophets, confirmed to her by his subsequent encounter with the non-corporeal lifeforms inside the Bajoran wormhole (it was especially a concern that the Cardassians would return once they learned of the wormhole, so Major Kira moved the station from the orbit around Bajor closer to the wormhole to claim it for the Bajorans).
Thus Terok Nor became Deep Space 9, a Bajoran space station (which Kira makes abundantly clear both to Sisko and to a Cardassian Gul [not Gul Dukat] in "Emissary") under joint Federation-Bajoran administration and control.
Thank you for your attention.
Game is lagging bad targ 56
Lagging like a lazy targ? 🤓
So i have a research that i finished w/ sigma speed-ups thats caught up saying i still have 12hr 54m left to go but i cant finish it w/ speed-ups ? But i can start more researches ?? <@&509690795536941056>
I only have 1 research so lol
I cleared local too 2x so far and its still like this
Its not affecting my game play much but it is a definate bug lol
@wide wadi use the email, it's much better
When are you going to fix this visual bug that was introduced in the last update? <@&509690795536941056>
The Borg credit ones are def bugged - I spent my credits and it stayed greyed out so had to override and lose the task and 4K points - reported elsewhere in this thread - other tasks have been ok
I got hit, They took my opc, but my ship didn't die. I didn't have any crew that would prevent that ( My crew was Airiam, Ash, Michael). 76
There is a mistake with the pricing, this should be 6k not 16k. Hope I can get 10k back?
whats the email where do we find it
Have you tried support on that
Contact CS. They can fix.
Posted group waves in GC appear inactive till client restart. Game freezes adding ships. In wave scoring does not update, nor shows any rewards.
Not receiving alliance tournament rewards from uncommon Borg armadas on 711 server
I hit 13 uncommon Borg armadas solo
We are having trouble with Borg poly armadas
The pass ended but we're still getting the Officer Depot Pass Points currency, where's the store to spend it?
Or at least the conversion of it to Officer Depot Tokens which is the currency we can actually use?
This game is a RAM memory and phone processing death eater. It consumes everything on my phone like a Borg. No wonder there's lag every 5 minutes. No other app use or game I play does this. I can't even be on a phone call because it will randomly disconnect my call every few minutes. Horrible.
i still have 2 days of my wave defense battle pass, but there's no event to get more points for the wave defense battle pass
#👾-bug-reporting message
Reposting with new info.. Using android, I uninstalled and reinstalled the software.. My account on 93, which shows the same version number 1.000.44068 as when im logged into my account on 718, has dailies.. Its not a version issue, its a server issue.. No one has their daily goals showing..
@vocal crystal
I‘m wondering, wy there is still no response to my ticket I sent in last weekend!?
Did you receive a ticket number?
No, I did not.
Probably didn't reach them. Was it sent by email? the chatbot should generate one automatically when you get to the end.
Right there, MU + SNW and to the right
Uselly I‘m getting a email, when the customer support respose to my ticket, but this never happened this time.
I sent it over the support chat, where the bot told me to connect me to somebody
I'd try it again, but make sure to get a ticket number when you're finished. That way it can be followed up if you don't receive an answer.
What's the issue regarding?
I tried it a second time a few days ago, same result.
Its about missing point to finish the overflow event in last arc.
The email option might be better then.
**E-mail: **
Be sure to include your PlayerID!
startrek-support@scopely.io
Thanks, will try it that way.
My ship won’t recall properly. What’s going on?
That's the Officer Depot Tokens, not the Officer Depot Pass Points
Does anyone know where to get a hold of developers or content creators or anyone that can help the new server. It has MAJOR game issues for the entire server.
What server? and what's wrong with it?
I don't know if this is a bug or not but I'm getting tired of getting the same thing all the time spending all of my refresh tokens for tournament tasks. I either get Multiphasic credits, Ciphers, 6* Gas, Ore and Crystal, or Syndicate for the 10,000 point tasks. It's the same all the time no matter what I do and I waste all of my tokens trying to get the other ones that are rarely ever shown. It's getting really tiring not getting what I can do. You need to add all the tasks on the list without having to refresh them that way they're there all the time instead of wasting tokens on them. All you are doing by that is creating anger in us where we nearly throw our phones or devices across the room against a wall. Another problem is when we try to buy something from the tournament store it constantly jumps around and we end up buying something we don't want, that needs to be fixed also in tournaments.
then, as theres no overflow, its so people can catch up if they missed some then, you dont spend the points, just the Depot Tokens.
lol... what is right about it? Ok... Daily Goals are not working for anyone on the server, be it Android, PC or Apple. Cosmic Clean up is not available today, Redeem Codes do not work, missions are only showing up as "Retrieving" and a lot of Field Training stuff isn't working.
Oh... and it's server 718. Been online for 3 days now.
@pseudo oriole It's completely random and yes, it is very annoying.
What have you done to the game now? It’s unplayable tonight the lag is so terrible
There's like 5 players who can even do cosmic cleanup right now. I'd ask them to post here.
Out of everything else that is happening, that one is the least of my worries.
Does the store work?
That's where the money comes from. Of course it does. 😆
The lag on pc is painful anyone else experiencing problems
It's everywhere right now
Ok thanks good thing its not my pc or Internet
I think the data server under the Antartic Ice sheet got too warm and are shutting down
One problem after another odd Xbox and PlayStation work ok
Fix the freaking lags! It's all day every day!
The 10000 point events tasks don't have equal chances to refresh. The 6*, syndicate, ciphers etc have a far greater chance to appear.
I’ve beat 5 (only 2 needed) epic solo Dominion armadas with Temporal Conduit Chaos Tech equipped (even switched the ship it was assigned to) and my Alliance Tournament task still won’t show complete. I don’t know if I should wait on Scopely support, or if I should just throw away this 10k point task. So frustrating 😠
<@&509690795536941056> So let's have some truth here.
Is this game going out of business?
Because Nothing has been done about lag, lockups, bugs etc in almost a month.
It sure seems like Scopely is just trying to ride out keeping the pay store open to collect as much cash as possible while they put absolutely nothing back into the game to fix issues.
Is anyone else having trouble collecting the war room?
try mining a little iso
the CT needs to be on the highest power ship, easiest way to be sure is only use 1 ship
Interesting. I’ve had it on the same ship, the second most powerful, in the past alliance tournament tasks. I will try this though! Thank you! (I was about to just move on to a new one)
I wonder if, in the past, my Korinar and my Newton were super similar in power (Newton looked larger because of the tech equipped) that I am wrong. Because that worked!! Thank you so much!
@ornate rapids thought I’d tagged you 😆
glad that worked, that has been an issue w/ that task since tourney started, not listed anywhere, thats just the answer they eventually give here about it
Horrible lag, “connection issues”, it’s constant. What’s the deal?
I think they're milking the pay store as long as possible but putting this game out of business. I'm expecting it to shut down soon.
My app has been stuck loading @ the 61% mark, Social Authentication. This has been a persistent log jam for me since the last update, approximately 2 weeks ago.
The following steps I've taken apply to both the STFC app and the Google Play games app.
1 Goto phone settings -> apps
2 Force stop
3 Under storage delete cache and data.
4 Uninstall
5 Reboot the phone, a Samsung S24FE.
6 Install STFC through Google Play.
7 Launch STFC
Expected result, STFC app loads.
Actual result, STFC app stops loading @ 61% social authentication.
8 Repeat steps 1-6. Skip step 7
9 Install Google Play Games app through Google Play
10 Launch Play Games.
11 Launch STFC through Play Games
Expected result, STFC app loads.
Actual result, STFC app stops loading @ 61% social authentication.
I have reported this problem through the chat bot twice with no response.
Insted of making a third attempt, I'm submitting a properly formatted bug report for your consideration.
For now, you can try opting out of the beta
Nowhere in my report did my appliction status indicate I opted in to beta.
Harware: Samsung Galaxy S24 FE
Android version 15
Google Play system update: July 1st, 2025
STFC version: 1.0000.44068, updated August 11, 2025
Google Play Games version: 2025.03.60115, updated July 8th,2025
syndicate xp got removed from labor token supply exchange after only 2 exchanges, instead of the listed 20.
may have not been updated to account for the new max syndicate level, my syndicate level is 55/65.
55 syndicate doesn't get the pull
Game runs horrible if you delete it and reinstall it. First off the game was 20 gigs. Thats insane. And reinstalled and it’s 1.6 gigs. So your programming sucks at removing junk files. Then reinstall it runs like garbage. You guys need sued or something.
These two things are not the same
This has been happening more and more frequently. Saying not all nodes are present when they clearly are.
Defeating epic solos with temporal chaos tech equipped not registering....
something is missing here
I'm tired of having to go into my officers tab every time I log into the game to fix this irritating issue. Please get it fixed!
why does the alliance tournament store always refresh to the top when we scroll ITS SOOOO ANOYING
On the strongest ship or only ship?
Strongest
Thanks for mentioning that. Didn't realize my Ent A power rating got so high (lower level than my Hegtha). Swapped in my Trib and it registered.
Are Alliance Tournaments intended to be against other servers? We are on 706 in Adept Division and going against some old ass alliances. Someone said they are server 101 but I don't know how to verify that.
congrats on maxing your Voyager, maybe?
Yes they are and always have been against different servers
well i guess we have to expect it get harder as we go up. thank you
my daily goals the spelunker is not going throw
Scopely PLEASE take the chasers out of the transogen token systems.
The chaser freezing method has a non-trivial failure rate.
I just lost a token because it failed (and my miner was destroyed) trying to freeze the chaser, even though I did so correctly.
These tokens are scarce, please remove the chasers from the token systems for good!
Alliance tournaments solo armadas with Temp Conduit only works if you use single Ship on Dominion/Borg when you use all 3 allowed it stops scoring.
Biggest ship or only ship
Server 114 lag is so bad could not do Elite Solos
you will naturally generate a bigger amount of tasks, that requires you to buy packs - that's the greed everyone has to deal with, because this game is nothing but a money machine for an ignorant company that doens't really care for it's customers
Group wave defense still not working. Waves show inactive untill client is restarted, 2nd restart/ clear cashe to join with 2nd ship, in wave timers and scoring not updating & rewards not displayed.
This has been posted numerous times by myself and others. Is it been looked into? Do I post this somewhere else?
The 10000 point alliance 'f2p' tasks have a much lower chance of spawning that the $ ones. (Spoiler)
I play on an android tablet. In both the Refinery and Factions, the red box indicators that something is available only appear for a few items. I have to scroll through every refinery and faction and tap on the boxes to see if there is something available to buy or claim. Materials, Ship Parts, Continuum,Territory, Amalgam, etc. all have chests to claim. This takes forever! Please fix this!
I've posted about the material & ship parts 'Ready' to refin pips have been missing for weeks now. Still no response
I also had this exact same problem, I fixed it myself
Uninstalled the app, then turned phone off and restarted, then installed game and got past 61% 👍
Hit the button for the last of 3 ATs but game will not accept it. Same for the one before. AT is showing green but when I spend items for it they do not show. Rebooted and repaired but still the same. Showing I have 3/3 done but that is wrong. Oh and the AT had just appeared so it was not taken
Ok, where did my G3 gas go?
I mined all Friday, had almost 1 million of G3 gas, and today have a little over one thousand.......
Is there a bug or problem with independent archives ? I’ve got level 50 and Franklin-a up to level but it won’t let me unlock any further .. it says I haven’t met the level .
Why do I have the feeling that all the effectiveness for the officer positions isn't being calculated? Somehow, I should be getting transporter samples for many of them. Instead, I get officer positions even though they're already full.
Did that. Just gonna wait for the next update, see what happens.
Ok… They don’t specify the type of solo, just “epic solo”… I have the Temporal Conduit Chaos Tech on my Borg Cube… I’ve tried both Dominion solo and G6 epic solo… I don’t know what they want… what am I missing?
Conduit needs to be on the largest ship in the armada or the only ship
That is so dumb. Lol. Thanks
I froze my hunter 3 days ago when I entered the token system. Today, after 3 days in system with the hunter frozen, it came and killed my ship.
<@&509690795536941056> please make this make sense.
2 times now I've been hit by alot higher lvls then my own. Dont know if this is a bug or not but I thought there was a lvl barrier so these kinda hits did not happen. Can someone explain to me pls.
There's no limit in territory (for the first screenshot)
As for the second, 24 can be hit by 36
Thanks for this. Tried it when the 61% thing showed up nearly 2 weeks ago and it didn't work then. Have been waiting for a client update rather than logging out of Google on my Android, but tried again today after seeing your post and it worked.
You released new server in EU 410 and every player doesnt have a daily goals showing up. Even after writing to support, their response is totally ignorant. Server just got up and you have already bugs in it.
Rare Anomaly Sample node with a Common Anomaly Sample node graphic
The rar Hurak Vanguard issue, they are all gone. I restarted the game , I called back ship, so I didn't what I could, now waiting more than 20 minutes and there are no hurak vanguard
Server 400
Ok one , why is so slow the reborn?
28 minuts
The Archives Is Still Not Fixed I Can't Get Teir 8 Rewards For The Franklin It's Been 3 Weeks Already
eh how do i fix one the khan trials missions bugging.. im missing no 4 and cant be found in either missions or fact store
Contact CS to get it fixed
Did you contact CS to get it fixed?
contacting CS has been somewhat difficult.. 9/10 times they dont even understand the problem
if u get to talk so someone that is
I'm just about done fighting these bugs....
This new one ... where one of my ships randomly decides it wants to return to base is game breaking.
It could be auto grinding, or in the middle of a group/solo wave run ...
All of a sudden, my ship(Only 1 for now) will return to base and fully repair, as if new ... and of course, when it happens in waves, you can't get it back ... solo wave dead ... directives wasted.
This has been happening for about 2 weeks now.
At first, I thought it was my imagination, or I was forgetting to send a ship out to auto grind ... but now that it happens in waves frequently ... I know it's far more than just my imagination.
From lag, and a nearly unplayable arena due to lag, then to this and other issues ... I'm not sure if I have the desire to keep playing.
It's like Scopely just doesn't care to fix anything anymore.
Lag has just gotten unplayable on Server 31
Every refinery item is making me back out of the entire refinery. Otherwise it gives the "removed from store" error. So every time I claim something from any of the buttons on the left, I have to close the refinery and reopen it. And now, although we have the territory service on, the improved refinery is missing for 2* iso. Clearing localization does not help (when I do that it claims it can't log in anymore), restarting the game does not help.
Resources lost in token mining system not showing up in my inventory
54M of 5* raw Gas
Is there a timetable for fixing server 718?
Unable to claim the war room rewards this cycle. The claim button has stayed grayed out even after progress was full
did you score a point?
On EU 400 Server in Comst Alpha the Isogene spots do not refill if they are emptied. They stay on Zero. YYou cant mine anymore on these spots .. If left the System, flew in again .. the same .. I logged off and on .. the same ...
Fix this stupid lag! I can't even do my dailies! I log out every 5 minutes and die after just hitting 2 reds in hazard space because of this lag! It keeps getting worse every day!
Server 710 - No daily events nor missions for 2 days now.
No idea if this has been acknowledged or not, or reported. I have no clue if I am getting transporter patterns when I get a pull like this. This was from the Mantis refinery. And even in this stupid pull some shards did show that they converted to TPs, there is no rhyme or reason to this age old mechanic working. There are other spots that seem to resolve better like pulling from the Augment store in the Wrath recruits
<@&509690795536941056>
This task cannot be completed . Changed ship, did dominion a d fkr solos ...same result
Impossible to do Q Trails. Reported in game several times. They reset, but each time after killing one hostile, impossible Q hostiles come back again. Is there a permanent fix fix for this - according to @zealous grove you should be able to complete the Q Trials at level 56 I've just discovered - seems I've been struggling for a long while (now level 60). Not sure what to do now as Scopely's resets are needed after every single Q hostile kill... 🤔
Put it on biggest ship or only ship
Pfffff.....more scopely special
Please fix server 410 dailys as no-one on server can access them
having a weird graphical issue where scrollable UI elements keep moving around just by hovering over them with the mouse. Restarting the game does not help. latest game version. srv 105.
UPDATE: This was a local issue, mouse drivers messing it up. Another mouse did not help, but rebooting the PC resolved the annoyance. Thanks @analog prism for the tip.
Possibly your mouse. I had the same problem. I changed the mouse and problem disappeared.
Weirdness going on currently with timers for me. Everything is displayed as 5s longer than it actually is. Speedup of a Solo Armada shows it go down to 15s, but the attack starts at 5s on the counter. Same for the amount of time needed to fly somewhere etc. When my ships come out of the station they regenerate shields for some reason
The best next arc would be a bugfix arc. Archive a few ships while they're at it.
when are you going to fix this? no one needs help
Anyone having issues where by the Frontier Pass is still active, but the store has dropped off the game?
Seriously .. fix arena
They are doing server maintenance... check Scopely notifications
Is the recall bug back? one of my docks was mining in territory defence and ended up back at my station, no points scored, no resources collected.
Not getting any server feedback while claiming in the bajoran store!
Ok, took a while. Got it now.
not a fix..but you can leave and rejoin the alliance. That removes it.
That’s a new one 🤔
That happens when someone gets killed on a zero node, go on the node and off again. Should reset it
Definitely seen that happen, self help reset is a thing, sometimes the node is more stubborn though
What's the point of Serene Squall Automated Defenses when it's bugged so much that you get destroyed sitting on a mining node with over an hour left on the buff?
the serene doesn't get back on the node after the hostile hits sometimes, so it's not a problem with the defenses themselves
whatever the cause of the bug, the ship fails to the do the task it's supposed to
true that
since we don't have access to the source code, or debugging environments, we can't tell them why it happens, only that it does in fact happen. it's their resposnsibility to fix it
ignoring the fact that any reasonable QA process should've detected this long before it was released
When will you sort this out? In all events since this feature has been released, it (even then partly only) worked twice.
No, it doesn't reset ... it stays on zero ...
Oh, lucky you! My 1st milestone is 60k, i got nothing from the SMS.
That sucks, 99.99 would get me 5 character shards
I did get some space coke
Mirror dust
In fairness, my first milestone awards 4 shards
<@&509690795536941056> i been seeing i get a bad connection message everytime i switch screens for like the past 10m but when i look i gotta full deal in my wifi thingy lol
<@&509690795536941056> Alliance Tournaments is all messed up. Second time in a row now we’ve been relegated when we shouldn’t have been. We were in Master League, the Leaderboard showed we were in first place up to the end. And now we got relegated, this time not down to Expert but all the way to Adept League 🤦♂️
Says my Alliance scored only 147k pts. Which is ridiculous cuz I’m Ops 67 and scored the max pts every day which is more than that
Looks like you’re in 2 brackets…
takes a couple tries to see how many credits one has in teh AT
Yeah I think this might have something to do with last night’s maintenance. Cuz after the first time we were unnecessarily relegated, we sent a Ticket and they moved on back into Master League. Perhaps the maintenance undid all that by restoring the wrong data about AT and our Alliance 🤷♂️🤔
The tournaments are over and I didn't get any currency. So they must have broke it worse
Got the message that we relegated to apedt why? We are First place in our bracket
That sounds good to me. Maybe we will get moved up to master
Only works after reset
Please note that it will go live at event reset!
Still not fixed
what are we meant to be retrieving????
so it starts lol. you would think they would sort it out since this happens every time the event is on
It's becoming scandalous... the same problems over and over again... but then they pompously pretend to improve in a video.
You have a new event to post online and it's not working, you bunch of ********
Everyone else getting this?
i don't know about "everyone" but a lot of ppl are
Same on 701
same 401
fix please 🙏🙏
<@&509690795536941056> Super cool guys, love the "gift" and it is so fantastic how i dont know if I got this magical gift from the tone deaf overlords
is anyone able to see what is going on in the boldly go event, it just says 'RETIEVING" for me
If we were all to suddenly become dogs, I’m sure we would all be retrievers……
?????????????
Do you ever get the feeling that Scopely just doesn’t care any more….???
Did they ever ?
lots of spend only events lately, makes me wonder if they are just trying to squeeze every penny b4 the house of cards collapses
but hare to know with scopely whether it is malice or just incompetence
<@&509690795536941056>
Scopley can't seem to do anything right. Know wonder you're losing 30k players a month.
The “retrieving” just popped up in known issues…. Now, we wait………
congrats on the new screwup scopely
Always when you think Arena cannot become worse .. it happens. This time the game ends suddenly and when I restart all ships in arena are killed.
all way bodley buged evevt
NSEA stuck in Dominion space, cannot recall ship since 15hrs ago, cleared local did reboot and nothing
These were £9.99, last week and you’ve doubled the price this week….. so unfair
they increase as you spend
You bought other packs didn’t you? Those are dynamically priced, 9.99, 19.99 and 49.99
Give us a clue scopely 🤣
They also decrease as you don’t
Not registering any kills
sure do, then as soon as you buy one of them they increase again
Well that’s dumb…. Just leave them the same, as the other pack
Rather than price fluxing
The content increases as the cost goes up too, it’s not just a price hike
Any chance of getting a picture of events so we can actually do them? Whilst scopely try and sort their usual mess up out.
AT points are NOT being Issued.
Nice the icons keep disappearing as you move long. Well done 👍🏻
no
i am
See the daily login part dont work again
The crucible isn't registering anything
mines up on 162eu
Looks like some gui issues, or just maybe some massive lag.
Unable to log in to mak’ala’s crucible for day one!
always counted from the following day onwards
Ah…thanks
Go missing
My help all is stuck on 1
This bug happens nearly daily since I started playing this game in 2022.
Logging isnt counting for flashpoint event.
<@&509690795536941056> A lot of players have no received their AT rewards/Points for this tourney. Server 202.
almost 1 min to open a chest....
Fix the Kir'shara, please
events for today not counting, go button is grayed out. but tomorrow and other days are working just fine, zero sense
Seems like there are bugs with the Crucible. Some things working for some and not others. Some things counting when they shouldn't. Etc.
for today's mining tasks in the crucible, I think the mat tasks are mislabeled. I just completed the "Refine 5* Raw Gas" task by mining it, not refining it
This is a new one 🤔
Oh, so new ship slots are coming soon? 🫢
Same story different chapter - it is not a new event, but does not work properly 🤷♂️
Game keeps freezing on android at 70percent load in...
Alliance help request says five when it should be zero. When i have 7 help requests it says I have 12
Great..We were 19th in Masters. Which was above the relegation line the entire time. But we were also demoted. This tournament scoring was messed up.
<@&509690795536941056> EU Hirogen 410 server. We have a huge problem. For multiple days, daily goals are not showing up for players, needed events are not showing for players (e.g. today no mining event again), shop is not showing needed offers (example labor day offers not at all visible). Folks on server are reporting multiple times they are kicked from the game.
New server and already full of bugs...contacted support and got automated response (did we restart the game LOL). Is there anyone we can reach out via discord (or discord is not checked by scopely at all...which seems the case to be honest)?
Has anyone looked into poly borg armadas, they seem to keep breaking (on Server 29 anyway). Either they just dont score or die or they dont score and leave a broken no hull poly armada on the board
What happened with us though is we had 22 teams in our bracket. When the final scores came out there was only 21. Somehow an alliance just fell off. Well then falling off skewed the score to where we got relegated when we in-fact shouldn’t have
Boldly Go Mining Events - Says 'Refining' for 5* (for me). This should say 'Docked'. Since you don't seem to score until you dock the material.
How is it I'm doing zero ISO damage?? There is no way I can see he is cutting my output to zero. no wonder stfc is losing players! I'm thinking I should find a new hobby with bs like this!
<@&509690795536941056>
when are you going to fix the visual issue with officer shards, this has been going on a long time
I don't see how anyone can tell that only 21 teams were there when this is how things show up in the end. Stfc.pro shows a full 22 teams with points in our bracket with us in 19th place putting us above demotion not below.
What's happening with officer Shax? He keeps disappearing.
Why cant we get basic things fixed
And we're supposed to try to do 25 of them tomorrow.
I have a ship that I can't recall and I've even tried sending it to get destroyed and it won't.
Well 25 over 7 days, but if none are working, that’s not very helpful, at least you don’t need to do specific levels to score
True, but we only have 5 days
Elite Solo wave 50 not updating wave number and showing rewards after completing it.
Anyone else not recieving their alliance tournament credits?
Also th Boldy Go Event is not updating anything at all
202- None of our Alliance has recieved tournament rewards despite placing
scopely hates our server 🙁
The login task has always been finicky, requiring you to be online for a while before it ticks.
As for the alliance rewards, provide your server number and alliance name and i'll make a note
202 - Red Dragons
what alliance
Anyone else on 202 not receiving their alliance tournament rewards?
some of my alliance have gotten theirs, but at least one other didn't
if some are getting it, it may be an individual bug and will require a support ticket to look into it
email option would probably work better
I have created a ticket, was just hoping it was something simple on here. Not sure if its related or not. But the boldy Go event is not registering anything for me either
you posted the daily login, that requires you to be logged in for a full day for it to credit
ahhhh
202 SASY
is it the entire alliance not getting rewards, or just individual players?
<@&509690795536941056>
A handful have received them, seems to be lower ops have got the reward
Players in other alliances complaining of the same
All that planning and grinding to receive nothing is almost the last straw, this game has gone to pieces
5* mining is not registering for me. No matter how much I mine it is not counting.
Mak'ala's crucible is broken on my account, does not register anything. Guess I will put in another ticket. This seems to be a regular thing now.
Day 3 FC Ability tasks are broken this time too
Alliance tournament rewards haven't been paid, I expected to get the rank 2 mtx reward payout for coming 2nd but so far have received nothing after nearly half a day since it finished. In the screenshot you can see My alliance (Green background) was 2nd, but the rewards are still unchecked
there is no mining task, it says "refine"
We’re having the same issues on 202
for a short period in a recent arena match, I couldn't join any solo armada I started, or move my ships while a solo armada I started was counting down
It says refine but when you dock mined materials it counts it
Borg solo armadas are not counting in Malakas event
Any <@&509691205798592532> please raise this one up? Got a few people on 201 complaining about missing rewards from multiple alliances.
Have raised it
Thank you sir
I don’t think this is supposed to happen on day 1
All 5 daily log in tasks are completed
Extremely high levels of perpetual loading screens, unexplained program closures and random disconnects claiming bad internet (I'm a graphic designer who handles large files all day which means I have literally bulletproof, double redundant, high-speed connections with a battery backup. I called the techs to confirm jic...it ain't my internet, its your game)
What is going to be done to address these kinds of issues and the extreme lag we face every day? I know you don't want us asking about the lag but it is a huge problem, now you have yet more new problems cropping up and as somebody who has played this game for multiple years I would like to know what you are going to resolve this permanently. Please and thank you
Happening both on PC and android phone.
Must be nice I can't even get Day 1 to register.
Same
is anyone having issues with the squall wanting to jump to a prior zone instead of jumping on a transogen node? i just had my squall in Curadh for rare transogen and then i moved off a node and it wants me to "warp to node" and was showing a 2 minute warp time, so i hit the warp and it popped into the Cretac system (current invasion zone with 65 hostiles) and kept refusing to jump on the transogen nodes, just wanting to warp to that zone
its sitting next to a node and wants to warp still
another node right next to me and it will mine it
not warp away
Cleared the refine crystal one by mining crystal. No such luck with ore and gas. lol
mine triggered by mining, not refining
this is the type of bugs that everyone is complaining about
I had one trigger by refining and then triggered another one by mining
So apparently armadas aren't working
we had 3 polygon "fail" for our alliance
7 people with the leader in the circle
Same issue on 188. Have reported it. Some people seem to have received tournament rewards but others haven't. 2nd plaster Master level..no rewards provided
@karmic crown 188 WORF
added to the list
its getting to be a long list. So far no Alliance tourney rewards have shown up on 201
Same thing. They were working, then they weren't working. Used up the directives though
Yeah, I also have a bug where my squall is wanting to warp to a random zone instead of jumping on a transogen mine.
#worksgreatman
Pushing the "Engage" button or going into Boldly Go through the events tabs, results in what appears to be a game crash 30-40% of the time
Apparently the GS-13 blast is not considered an activated ship ability.
All the Polygon broken in Manmoor on S33.
Hmmm... odd error
Same experience for me on server 704. PC client.
Been staring at this screen for the last 3 minutes. Gonna have to force close the app and restart.
But for the last 3 hours haven't been able to enter the Boldly Go menu
Should be said... Mine is also PC Client
No problems on iPhone app
¯_(ツ)_/¯
but frustrating if I'll have to do that all week
is it common that buying something in the event store takes currency but doesn't give the item until you relog? That just happened to me buying some bev. crusher shards. I bought a 5x chest and a 1x chest, currency deducted but did not get the shards. Re-logged and got the 1x chest as soon as I went back to the store after a relog, but the 5x has still not popped off
the 5x chest finally got delivered about an hour later, lol
why have no dailies shown up for server 718 ...
have you restarted?
multiple times... started on there yesterday got ops 12 before the reset last night... and all day today no dailies, was hoping they'd show up tonight, and my faction dailies at least the mining ones appeared... but not the others i need for field trainings like the away team or q trial dailies
Arena lag is unbearable tonight... eesh
just pulled gs-31 refinery, but it gave zero gs-31 recycle tokens to pull ship parts, what is going on, yet another scopely incompetence
S86 most times I click on the makala event
For the love of god please fix your game
restart your game and check again
Half my alliance on 202 can't access Alliance Tournament Rewards, I am Admiral and my points don't even show up yet my commodores points do🤔
admiral? lol 😂
No alliance tournament rewards for myself and half the alliance im in. Is this a known issue or just isolated to us?
server nu,mber and alliance name?
Why haven't you STILL not fixed the never-ending black screen when going to the Events tab?
Server 188 Alliance [EVO] Evolution.. i think one of our other guys Might’ve already reported it here, and I mentioned it to Nigel this morning and he said he'd pass it on to a CM (none were on at the time)
Server 201 Alliance [FUN] - alliance tournament rewards not received.
added to the list
Same as server 187
added 187 to the list
Beaming OPC ships with GS 31 doesnt give me their OPC loot....
Server 201, alliance [OZNZ] didn't receive alliance tournament rewards
added to the list
Server 201, Alliance [COLL] not everyone has received rewards.
Hello everyone, I don't know if this has been mentioned before; I haven't been able to find it yet.
But I have a problem with the Archive and the Franklin A.
For the next achievement, I need a level 45 Archive and a Franklin A Tier 6. I have a level 46 Archive and a Franklin A Tier 8.
But the achievement isn't unlocking; it says I still don't meet the requirements.
I would be very happy to receive a fix or a solution for this.
Some crucible tasked cannot be checked as completed … same issue like last time.
Something very wrong with the GS beam. It used to come up on combat log and it doesnt do that anymore as well as not getting the killed ships OPC
PvE it works fine. Its the PvP beam thats broken
hey apac peeps
People have spent money to complete tasks, it’s such as slap in the face to have no rewards, no outcome, no update.
@split jacinth @old sedge @cursive mural @blazing warren I sent you a dm
You need to reach out to support to get it fixed.
@rocky mural hey hey hey buddy I sent you a dm
WTF, $copely!!!
Get a random update on the launcher. Update it and now it keeps doing this?!
After today's update my client does not start - just launcher and then something blinks and its back in PLAY button mode, but no game. Restart did not helped. Repair neither. 🙁
Glad to see I'm not the only one with this problem.
if you're using the community mod, rename version.dll.
At reward has not given
what server
202 apac
I do not see version.dll in my STFC folder (Windows 10 PC).
To what?
i swapped v for b.
after update on pc
Idk whats going on but ik i put up a 24hr before i went to bed and i set out my reliant to autogrind. It was back at my base healed tho and i was unshielded lol
It even died lol
<@&509690795536941056>
This is like the 5th time in 2 months my shield came off
What happened to choice rewards eventstore, should still be untill this eventreset but it is already gone?
it ended yesterday when it was supposed to
If you still have leftover currency, contct support to see if they'll exchange it for you
🥳 Thanx, man. That worked. You're a legend 😁
I found it - renamed and it works, thank you. Repair was creating another folder. But clicking on prime.exe runs the game. It just has look with ugly big visuals. At least I can play again 🙂
Just received a PC update and game doesn't start now......
if running the community mod, either remove it, or update to the latest alpha
i see im not the onky here ... game patched on pc and now its unplayable ... entering a system = freeze ... entering station ... wait wait wait wait ... ships info blank ... the position for dock g(+) i on the false side ... etc etc.
This may have been posted. It’s a visual glitch. But why why.
Showing to upgrade officers. When I try, it reverts to the second image. Then later shows the 1st image again. No place to report on tribbleshooting.
PC app won't even launch now. Brilliant! 😡
disable community mod and you are fine, maybe read the last 10 lines before posting 🙂
we have to wait for a update of it i guess
Seems latest PC Patch has messed up screen layouts and graphics here is another one
Also, we had a massive alliance merge. Since then the 'Help' has been stuck on 3. Other players who didn't merge don't have this problem. PS. We can't see the the News items when they're announced.
broken helps a known issue that iusnt posted. already made 2 tickets and support tells me its known issue but they just seem to ignore it and go have their daily office party instaed
Started at 16 helps and down to 5 after 2 months +
I can see why the whales are a leaving.
Had 6 G6 players leave game since last arc, wonderfull state of the game. Can still remember the post about focus on fixes... they just add more content on even higher speed.
Jenga tower, when will it fall?
same here
what they heck is going on?
Scopely is investment company so they only want to see sales numbers and dont care for a good game as long as sales are positive
<@&509690795536941056> I'm only going to say this one time. If Scopley can't find away to something right , I will another one of the players that are leaving this game. I don't have the time or patience. to deal with all the glitches in this game. Every time you touch the game you make it worse . Since yesterday I keep getting your prompt check your internet connection every 5 minutes. ( I know its not my connection that I pay 5k a month for which more than you spend on your connection. Now I can't even see or use the game. You need to take this gane offline until you can fix it.
Same on android. Ot just keeps downloading at startup but doesn't seem to go any further
Hello, good morning.
I can't get into the game, the launcher opens fine, but when I press play a small window opens that closes immediately and I can't see what it says.
Thanks
Update the community mod to the latest alpha or uninstall the old one/rename the version.dll
no community mod installed, the game won't open on pc
polygon are the group ones
pc version just updated. has a white screen briefly that says unity on it. did repair. still same thing. am on server14
community mod??
there is another tab for the solos. I think you have to run 25 total solo also.
Lag S93
PFFFFF yes BUGFIX....PFFFFFFF

If you could help me I can't get into the game anymore..the support is useless..thanks
here is the screenshot of the white screen. & i dont know what your referring to with "community mod".
anyone else update and unable to get into game?
Cant run pc app
same here
Don't update the game your ship's hull health just disappears. Another scopley scam.
Dont use any mods
UnityPlayer.dll corrupted by update
On US 80, the help button is showing requests when they are not actually there.
really scopely is the worst company ever started on something, i don't know how is possible to put all this issue inside a single game
This will mean I'll have to delete the game, come on my favorites... I was hoping they had fixed problems like this, money wasted! Thanks scopely😔
I've been hearing for a while now that several top players were giving up on this game.
Goodbye and good game to all
It's getting worse and worse....
When is android fixed? Still can't get back in the game
I run the game on PC and after today's update laucher is broken. Any time frame for a fix for this issue ?
The mistake is that you don't scroll up to where the solution is. 🫢
Insane lag..No even loading the mines in MU. Had to restart 3 times for it to load properly. Locate is not working. Started after I did an "UPDATE" on the game client on MacOS
atleast your game loads. i cant get pass the broken .dll file. so you realy should not be complaining lol.
The bar's that low huh..😂
lol, think it doesnt get any lower than this.
Scopely devs are gonna say " Challenge Accepted!!"
Wow all these pc users posting exactly same as iOS and android been experiencing since midmonth. Guess what pc is now on same version as iOS and android.
B4 you just ignored those issues, because was fine on pc... Guess what welcome to our world
actualy my android works fine. however both pc clients died today.
Maybe scroll up for last 2 weeks wonder why these bugs look familiar.
scroll up for 2 weeks? mate i think "uninstall" button will solve all problems.
Pc version B4 today was 68 while android and iOS was 71...
Pc just got unity update today...
Some iOS and android still locked out after 2 weeks... With app failure to launch... But hey.. nevermind ...cos ofc pc was working fine
I was seriously contemplating if I should buy prime today the one that gives borg poly and solo wave dirs. After this debacle heh I gonna go out for a nice dinner instead
as i said, my android works fine. before update, after the update, it runs the same. but i do hear world of tanks 2.0 got released. think i gonna check that one out. this one is very much dead.
update to pc not working. ok on phone. desktop still out. just tried on laptop. it is working. will copy dll on laptop & put on desktop to see if it fixes problem.
Remove the community mod or update to the latest alpha
i have not seen any thing on my game referring to community mod or alpha. so dont really know what you are referring to.
update your community mod
ok thanks
Works fine till you send ships out, then that's where you see, hull/ shield issues and graphics errors and refreshing because it's in constant update, 00.00 warp timers instant warp home issues where client desyncs and rollbacks occur
nothing has changed, same problem..🤷
I was supposed to get this token when I killed lvl 60 epic but got nothing. Is the another way or place to get configuration token
I'm at lvl 61 rookie now but got nothing token and can̈t advance
You get it in gifts at ops 61.
My game freezes all the time, when its frozen and i want to close it a popup shows up with: prime.exe is not working, game will close automaticly
Sorry, we'll have to fix this mess and become software engineers...are you kidding?!? With all the money players pay out...get a move on and start working seriously!🤨
ok i dont know if anyone else is experiencing this but i am, showing the docked ships when i switch between screens and come back i have to click on one of the ships for it to show the life as full(the white line)
unityplayer.dll crashing the STFC app - access violation, are people fixing it with putting on some custom dll? that seems odd
Have you solved the problem?
no
Anyone else having this UI bug? 🫠
Can't log in
same here
oh ok ty divine for info
did you delete your old Version.DLL before adding the new version ?
selecting replace file will not work
unable to login after update play Button dont work on Win PC
After Update Not Start on PC
try loading the game with prime.exe there instead of the launcher
I habe the same problem
i always use the exe to launch instead of the launcher since its always gave issues
The same error message appears
Thank you Works Perfekt
The game won't start on my PC either, but there's no error message, just nothing happens.
If you have the community mod, you need to update it. Uninstall and reinstall the game helps too. My PC game a large update this morning
I don't have any mods, and reinstalling it didn't help either
It's normal to expect a lot of bugs after an update, but this is the first time I've encountered a bug on my system that prevents me from launching the game. Uninstalling and re-downloading doesn't help either. This version isn't functional.
after you uninstall the game, it dont actually remove the game from your PC.
Make sure after you uninstall you delete the files that remain
Dont Start after upate
try temporarily disabling your anti-virus software and use the Repair option on the launcher. despite this being an issue for years across multiple anti-virus software packages, it hasn't been fixed
не помогает
it seems like the holo-display of the giant sarris ship on the galaxy map didn't appear with the launch of the entities this time
I can also only assume that the Sarris code doesn't interact well with the transogen animation on my ships, because this wasn't an issue a few hours ago
I have done everything you suggested, the problem remains.
i don't even get the error message, it just ignores me
Since there was an engine update, some antivirus softwares may be interfering, add the prime.exe as an exception
Anyone getting this since the update?
Been 2 weeks for some so is it now a feature?
Must be - just started today for me 😂
It doesn't give me any problems with the antivirus
Basicly the whole bar is trying to refresh, instead of each ship individually and it's crashing because each ship is independent
As conflicts
It's a bit annoying
Poor copy paste refresh to bar instead of just the ships themselves on each dock
Easy fix but yeah... Not player beneficial so it will stay
"a bit"
Todays client update for Windows has killed my install, no longer loads, anyone else experienced this?
Is you computer capable of handling unity update... In most cases it's because of outdated drivers etc on systems
Unfortunately unity updates may simply not work on older machines
70 group polygons say invalid armada when trying to run them. Awesome that this happens during an event.
cant log in after up date
I'll wait for them to empty my base...😂 your help was of no use.🤐
<@&509691205798592532> any chance of acknowledgement regarding bugged saris invasion? Or is intentional that we have impossible events.
PC and Mac desktop games will not launch after update
Looks like another quality Scopely update.
<@&509691205798592532> day 2 and still no day 1 login completion.
i just updated and now play button will not work. when clicking play button, it changes to the in game button. some small window is shown for 1 sec then is gone and play button is back. please fix this bug.
same here pc on 33 game wont load
the game launcher has just updated and now game won't load.
PC version. They sometimes show, they sometimes don't. Hull guage is gone entirely.
They are there.
horrible performance after update - nice
I just hit 4x level 56 epic chimeras, they are in the systems. Just the neon is turned off
How did you get there? When I search for the system nothing comes up so I can't send a ship
same
Are you not seeing the systems? Up and to the left of Federation space. They appear normal to me.
Absolutely nothing there
Update the community mod to the latest alpha
I sent a ship earlier to a level 52 system to check if the chimeras where there. Then sent the heavy hitter into the 56 system. Normal operations
Oh, yes. This was right after I updated my app, didnt realize it was related.
Out of curiousity, what platform are you on?
Android, mobile.
Not sure if related, but I'm on iOS
problem fixed thx
we do have ally members with the same problem (no community mod installed)
Activated Relentless Assault on Northcutt and still was only able to destroy 5 silent hostiles. Same amount when I don’t use Relentless Assault, more like Nullified Assault.
the damage from relentless assault tends to get lost in other damage bonuses. and given you're using a Northcutt, you're at least 53 and have presumably done a lottttt of research
The 275% damage isn’t getting lost anywhere if I’m still only destroying the same amount of silent hostiles when the ablity isn’t activated. Logically if I had 275% increase in damages towards hostiles, that should equate to more than just 5 before blowing up. At least one or 2 extra
a lot of us aren't using the community mod. it's related to the unityplayer.dll crashing on a lot of systems
except it's being combined with +100% bonuses, +25% bonuses, +50% bonuses, +250% bonuses from buildings, researches, artifacts, etc. it's all additive. it's like going from +10000% damage to +10275% damage. while it sounds good in theory, it's really not a huge increase
Just seeing if anyone else has experienced this issue
🤷🏻♀️ I'm just sharing what worked for me. It worked for a few others. If it doesn't work for you then report it to a community manager or open a ticket
So in other words, Renlentless Assault are Butterfly Kisses. Rename the ability 😂
pretty much :p
Reddish labs improving performance? Usually improves means gets better, it's even worse now crashing every 5 to 10 mins
@vocal crystal please check your network connection because mine is fine
Silent enemy loot, specifically the 4* Temporal parts, are not appearing in my inventory. They are in my ship UPC, but they dont land in my station inventory afterwards even after restarting the game. I noticed this after the Makala event started.
is it possible you've hit the 2k hostile loot cap for the day?
I was unaware there was a cap for that at all. But also no, because my inventory shows 0.
ah, definitely a bug then
Yeah ive killed 32 and they average this in drop.
But in the gallery its reading 0
I love how the lag is so bad that it takes me nearly a minute to activate a cloak. I'm not about to try an elite solo wave, as it will fail with this horrible lag.
WHEN will this be fixed, it's driving players b0nkers to have to kill the game and restart roughly every time you need to dive deeper inside the menus.
Also, the items section is in desperate need of rearranging and cleaning up. There's zero logic in there (why something is a "material" or "other"), and there's junk from six years ago so you can't find anything without losing your mind too.
None of my armadas are registering in Mak'ala's Crucible
So... We're on day two of Makala, right? Reboot and Localization cleared. Oh and I even tried a Fonzy Tap!
After today's update every bit of time downloading and gets stuck a lot more than 35 restarts in an hour, We'll done scopely, awful update!
You are hitting the wrong level of silent hostels look at the level says 46 to 50. Any higher or lower you can use.
Any reason why my 6th dock (that I dont own) has moved to the front and out of place with the other docks? I'm on PC, have reloaded the client & game, also reset cashe, still not fixed
Its counting towards makala at level 41.
Yes but you can’t refine them only 4 * rare can you refine not 4 * common.
Go to the silent 46 system and kill one you then see the silent loot in the refine.
I find that ridiculous but then again this is scopely thanks for clarifying.
This game causes more 4 letter words to come out of my mouth than anything.
I tried both reinstalling the game and clearly local cache, but I still have no tournament reward.
im locked out of the game , cant start on windows 10
Alliance Tournament Store has not updated to our new rank.
That is a known issue
They claim they're working on it
find in game dir UpdProgram exe and start him
Thank you!
not sure but maybe you need to build it, mine was just like that but i built it now I have seven docks
again rewards we cant use
Cant start the 63 formation armada, even though all 3 are there
Update has broke my PC game. Anyone else having problems. Did the update, click Play I get the mouse pointing thinking about it for a sec then nothing happens. Tried a repair and nothing still cant run it on PC 🙁
^ just happened to me
Same issue here
I don't use the community mod. Didn't even know it existed until today.
Is this the message y'all are seeing?
PC App not working. Error. Hope this help. Even if i gave up on the game 2 Arcs ago :/
Mine is showing nothing at all. A little box pops p and then immediately exits.
cuz you are hitting level 41-45 Silents, which drop 4★ Uncommon Temporal Disruptor parts and your refinery needs 4★ Rare which you get by killing the level 46+ silent hostiles
Compensation gift when?
This is what I'm getting in Event Viewer and Problem Reporter
same
Every time I try and start a Borg poly armada it says invalid armada or assault target, wtf
Corrupt UnityPlayer.dll file?
Fix your game! There's more lag, systems don't load, ship selection goes bonkers with every move, enough with the garbage, at the very least keep the game stable!
they dont know how, they use romper room rejects as coders
Log in doesn’t count. Others in my alliance already have all five days.
game keeps crashing when trying to log in .. (PC game) .. phone works ..
other pc not updated .. no issues ..
Floating point numbers
People are suggesting to delete or rename the version.dll file in the installation folder but I don't see this folder anywhere even with "show hidden files"
black HP bar when switching screens now for ships
that means you dont run community mod. a different file is the problem, unityplayer.dll is broken for me.
Revenant borg armadas arent respawning properly, missing shields and cant be started.
All the 70s are broke on 109
That's what was also said....Just got home and bypassed the update page and went straight to the prime.exe in the stfc game folder....it's working....also copied the UnityPlayer.dll file and will try it on my other PC tomorrow if they haven't fixed this by then
lucky for you. i made mistake and updated on both of my pcs and now dont have a healthy source .dll to copy. Both PCs are out of the game lol.
Did anyone ever get the rewards from the war room cause it said completed but ne let me get anything
Them working on it is what caused all these problems in the first place.
did you contribute anything to the war room? if not, go smack a floating player ship or hit an empty base or something, and it should let you claim it then
I'll check on it thanks
Or mine and dock some iso