👾-bug-reporting

[honest wigeon]

Same issue on same formations on s132

[vestal oar]

Why is your database faulty?

[valid seal]

what can you do about stopping the storyline at the beginning of the log-in I have to hit the space-bar or the mouse 87 times

[compact ridge]

fix waves, still many issues after all this time!!!!!

[gritty cloud]

Please resolve the memory leak issue .. since day 1
Just loading and closing the game uses ALL available ram and doesn’t release it all when I close … several times a session I have to,deep clean the ram and clear localisation within the game ..iPad 4gb

[rocky flax]

Alliance tournament leader board isn’t working. Would be good to see if we close to catching those ahead or if those behind are close to catching us. Will this get fixed

[floral bluff]

bulk refinery settings are not saving on desktop client. have to setup every day from new..

[frozen sigil]

There's a $99 pack available in the store for that. LOL.

[shrewd owl]

wave defences buggy. this is in the middle of waves. it keeps showing the timer instead of x/5

[modest scaffold]

I have contacted support about this and it’s still happening.

[late ravine]

Khan Champion level 3 mission after completing it, it didn't spawn back in faction store... I have checked archine too...

[karmic crown]

Need to have support reset it for you

[stark cosmos]

So now what do i need to do? I submitted a ticket for my d'vor archive being messed up. They responded that it had been fixed. THEY "FIXED" THE WRONG SHIP! Now it is messed up for two ships.

I've already submitted a new ticket three days ago.

[warm carbon]

<@&509690795536941056> in this AT run 5 alliances are getting relegated from Master league it is supposed to be only bottom 3 for Master

[karmic crown]

Grandmaster has a wider relegation range, it's intended.

[lament cave]

Players from other servers have been showing in our server’s power rankings for months now. How hard could it be to fix this?

[hard venture]

<@&509690795536941056> Well alliance tournament scoring is broken

[karmic crown]

no it's not

[hard venture]

THERE ARE NO TASKS MORE THAN 10K POINTS.

[karmic crown]

Look at the images i posted

[hard venture]

And event your SS doesn't have any possible way to reach 6400 extra points

And as of last night that player was at 30000 points, this morning it shows 36400

[karmic crown]

Again look at the images I posted

[regal juniper]

Material spend event awards tokens that can be used in event store to gain more alliance tournament credits and points.
Working as intended

[dapper cipher]

Is there actually a reason why a fully formed formation cannot be used for 14 minutes because allegedly not all arms are available yet?

[thorny gyro]

Kill a few hostiles in the zone, works for me

[wide wadi]

Hi were having a problem starting a takeover it's saying we aren't connected but we are what do we do and can we fix it in next 40min?? Server 114

[karmic crown]

You aren't connected

[wide wadi]

How are we not connected??

[karmic crown]

Do you see a warp line between the two terrritories?

[full vortex]

The territory must be right next to yours, you could only take Saldeti or Beku.

[fair meteor]

Above and below territories are connected

[wide wadi]

That's a joke are you for real so we need to take one of the other two 1st?

[full vortex]

Yes

[wide wadi]

It really should say direct warp path as it's next door it implies it's connected

[wide wadi]

thats not abad looking ship lol the Hybrid of the day lol

[karmic crown]

The fins make it go faster

[main socket]

Went offline for a few mins but my ship was continuing to auto-farm. However, when I logged back in, it had the Grandmaster daily task completed but did not give me the milestone rewards for it. I also claimed the season pass 2nd milestone but still no rewards. I have not spent any Grandmaster tokens and I should have 22.4k after 2 completed days but my inventory only has 14.4k

[cosmic cradle]

why did this recruit event end an hour before event reset?

[cosmic cradle]

and I'm getting these target lines in every system, not just the system that ship is in.
the one in the screenshot is from my revenant, which is in gorn space.

why can't i "support" this ship?
no warp needed!

[kind gull]

CONSTANT crashing

[scarlet cypress]

they're synced with the tournament, which is an hour before normal events

[glacial coral]

brilliant game

even after reset

still 400/500 after buying 500

[rose solar]

Anyone know why i'm still getting this event even after i'd had the gorn ship built for a few weeks?

[karmic crown]

You will get the event until you earn 200 blueprints from it, regardless if you unlocked it ealready

[primal aurora]

c'mmon, this is very stressful. we never had that last year, so whats the point on rolling back to those settings who work??

[gloomy raven]

Daily Rep events aren't evenly balanced for me.

[quartz field]

game hanging on load all morning.

[kind gull]

12 times in less than 3 hours!!!

[cosmic cradle]

which normal event?

that's the issue, events popping up at 3 different times... even when things don't bug out.

[dusky fox]

<@&509691205798592532> this player is being able to join alliances that are not on our server

[slim stump]

Is there something go wrong with the August Elite Daily Rewards? It is letting me claim the Choice reward with the same token. Which is not good.

[olive ingot]

Im having an issue where i upgraded a few parts on my voyager and its not increasing strength

[hollow current]

Franklin-A Archive not working properly Teir 8 through to 10 not completable yet showing properly for teir 11 and 12

[olive ingot]

The strength said ~4.1m ish

[gritty geode]

This keeps popping up but I finished it yesterday.

[tawdry spruce]

<@&509690795536941056> I play on server 98, we just finished an incursion where we were down and came back to nearly win when the shields popped. I think we had a good chance of winning and feel it is unfair for us to not be treated as a win for both servers. Is it possible to have this looked at and have both servers receive wins ? Maybe other servers similar too

[pallid ruin]

FIX THE HELP BUTTON!

FIX THE HELP BUTTON! <@&509690795536941056>

[fallen temple]

Fix holodeck level 30 completion shards.

[fallen topaz]

Hello

Je ne suis pas capable de me connecter depuis que mon neveu a jouer avec son compte

[mental bay]

If ya’ll can’t fix the bookmark list from reverting to “default all”, at least fix it so the dang button at the bottom matches the list. As it is now, you have to click back to some other button, and then click back again to the button you had already previously selected. It is surprisingly annoying to have to double click back to the view you want to see and had previously selected.

[kind gull]

Recruit Enginering event not finishing the last 292K to get the 3rd level prize

[misty zenith]

So I targeted a player, he warped away in time, but I lost my gold shield. Nothing in my battle log. Any idea why did this happen?

[unreal pilot]

Loading screen that never loads

[past turtle]

Is this a bug? We have multiple hostiles floating off the area so no one can kill it, but it prevents almost any enemies from spawning inside the system anymore.

[teal shard]

Aug space always been like that. Auto-farmers tend to make that happen.

[modern haven]

With alliance tournaments, i completed my third task , went to claim and its disappeared

[late harness]

Borg cutting jet does not trigger. This bug has existed for at least 2 years....

[sage fog]

over a week now. 8 days since i reported it. still nothing in manmoor on server 32.

thankfully incursions were this week so i could do some on S51.

[lofty mural]

Polygons are not spawning. Is anyone looking at this problem?

[late harness]

https://scopely.helpshift.com/hc/en/19-star-trek-fleet-command/

[steel verge]

Ok, is it just me or is anyone else not getting the warchest loot. I have opened 2, my total amount of keys goes down but nothing happens. Am I missing something?

Have some alliance members having the same problems.

[vivid bronze]

After you shoot a hostile with the cube's beam, you can't hit it again for a few tens of seconds.
Click on this little icon and tells you how long

[barren burrow]

Your ship must be inside the rift to use it.

[bright sedge]

is anyone else being told that they are getting x amount of grandmaster tokens but when you go to the event store it shows that you have zero tokens

[viral iris]

I have completed two task in the Alliance Tournaments today and not been awarded anything for them. This is getting ridiculous!!! This is the third time I’ve participated actively with my Alliance and I don’t get rewarded for putting in the effort.

[viral iris]

I’m about 15,000 short right now because it hasn’t been awarding my completions

[bright sedge]

i dont have any, it keeps telling me that i have won some but i dont get them

[bright sedge]

i should have about what you said you are missing 15000

[viral iris]

I just completed the “spend 500 Temporal Artifact” for 4000 and it didn’t mark it complete… just greyed it out.

[worldly axle]

Can't login for the past 35 mins. 70% is as far as it gets.

[worthy sigil]

I'm getting the same thing.

[bright harness]

On server 709, there are no regular hostiles in Yarda, only chasers are appearing, there's also several stuck outside the system edge. Edit: there's a few now, but they are spawning extremely slowly (also barely moving at all).

[glossy flax]

Just got sent to back to station from MU before timer ran out. The ship was also fully repaired and did not have to repair it after being sent back to station. New bug? I wasn't finished in the MU yet......

[stuck hemlock]

the game is slow and unplayable again!

this is announced and so predictable that it will happen when will this be fixed?

always loosing about 20 minutes before the game is recovered

looking like crap! 💩

jumps around like crazy doesn't add any value just fix the graphics here

somehow there must be an crazy bug in this section

needless to say that it costs an restart of the game because what you guys wanna accomplish here doesn't work

the game is still very unpredictable and unplayable and laggy like crazy!

[tight spruce]

server is extremly lagging

[somber jackal]

I wanted to thank the ones who fixed it where we didn’t have much lag over the weekend, but something changed and now I can barely do anything. What gives? Server 61 is bad right now. Alliance tournaments causing problems?

[stuck hemlock]

it's still unplayable and extremely slow and lagging costIng us much time boxes will open hours later! server eu 136 is unplayable

when will the lagging be addressed and fixed it's clearly noT the client side.....

[mental fern]

401 is terribly slow this morning for all chests, refineries etc.
Verified with other users, it’s for everyone…
Any command queuing is shot to hell, Kirshara unusable because of it…
Could be CDN problem ofc but feels like server is stuck in the mud

[stuck hemlock]

does the cloud need an upgrade?..... thought the cloud couldn't be slow.....

[mental fern]

Amazon CDN could be issue…

[stuck hemlock]

this is not good for the cloud reputation perhaps go back... because this lagging and being slow is going on for months now.....

[cosmic cradle]

there are no borg polygons in manmoor on 108.
they're gone, and aren't respawning.

[fossil monolith]

If a player has Q’s Trial score of 6,500,000,000, it shows as 6,500,000,000 on the server leaderboard, but then as 6,499,999,744 on the player’s profile

[mossy token]

They assume if you mention galaxy chat it's about a toxic player 🤣

[prisma estuary]

Really

Have no idea, I was doing a bug report

My shifted chat from pm to gc without notice

Several times 😔

Been happening a lot

37 times in 3 months a personal observation

On US servers

Not upset just concerned about privacy policy

I love STFC

❤️

I can wait for as long as needed

[olive hatch]

Should have reported it as missing item /s

[wide wadi]

any ideas?

[azure linden]

No 🤣🤣
Maybe a maintenance notification but we have to guess when and how long.

[delicate harbor]

Same on EU153 😏 …for a week or so

[covert hornet]

i have purchased 2 lot of galactic acclaims it is supposed to give 12000 (12k) but it only gives 1200 (1.2K) could you please sort many thanks

[cloud hinge]

Server 158 ops 70 Syndicate 56
The Shining syndicate event is missing

[honest adder]

Syndicate event appears to be missing for anyone Syndicate 55 or higher

[boreal sparrow]

is my ship lost?

[pearl ether]

Level 4 Khan Champion has disappeared.

[haughty jay]

Any chests in the mantis ans NX-01 refinery will give me that message

[fluid cove]

Desde ontem tem havido bugs no jogo bem como problemas em relação a algumas funcionalidades (tudo aparece como se fosse algo "novo").

[haughty jay]

Tiering up the mantis and the NX-01 messed up the refinery.
After a restart, it works again.
Awesome 🙄

[tired seal]

#👾-bug-reporting message <@&509690795536941056> Is it one week again already? Seems like it. The bug still exists and still no mention/comment/anything. The SLB is still a joke. I’ll keep going. See you next week I guess.

[dusky fox]

now alliances that are not in our server can participate in our rankings? this is ridiculous

the fifth alliance does not belong in our server

[simple cloud]

Last several ATs, Alliance Leaderboard isn't working

[simple cloud]

Yes. AT includes Alliances from your region and will include Alliances from other servers

[obtuse fiber]

is there any knowthis has been happening for quite a few days now, <@&509690795536941056> @slate wind

[dusky fox]

but what i posted is not an interserver ranking, is not the alliance tournament, its the war crucible

[shut moss]

<@&509690795536941056> just completed the grandmaster daily... did not get a single reward from it...

[oblique pagoda]

I thought we were receiving a compensation chest to finish the Hurak Invasion stuff? I still have to finish 3 to get to 4?

[wraith rapids]

Posting this again, hurak chapter 3 and my server completed stage 1 and 2 the last run.

[steel copper]

Whenever we start a wave defense I have to restart to join, and then the HUD is always messed up

[bright idol]

i have same problem atm

[stuck hemlock]

fix it! it's not working @ll for months now

how crappy can this be

lost offcourse an task because the game is unreliable and unplayable

getting very annoyed with these many bugs and lagging of the game! do something about it!

and no it's not normal that the game is this crappy lagging etc

[analog reef]

Anyone having any problems logging in on PC?

[ivory niche]

No i have only the problem that iam lossing rss when in shield and no updates on ships or what so ever losing almost 40B of it

[celest crystal]

Stating today, NO hostile are dropping ANY loot. Not their guaranteed loot, or boxes. Tested with 2 different ships & 2 different hostile (Swarm & Hirogen)

[simple cloud]

Have you reached the daily limit?

[honest herald]

Officers field training is broken : Although Next Gen Troy is at rank 4 , Filed training fails to recognize it.

[celest crystal]

What daily limit? I just logged in.

[celest crystal]

Also, I've never heard of a daily limit before - is this new?

[karmic verge]

Server 99, I was robbed of my 3rd AT task. I did a 5k Klingon and a 10k Acquire Borg Credits task, and yet it shows I used up 3/3 tasks and on the scoreboard I've done 8/9 tasks.

And there's the 10k Credits task on our board that I could do if I had my robbed slot, and I'm being denied the opportunity to complete it.

[merry pilot]

new artifacts don't count for artifact event

[magic echo]

2000 hostiles killed is the daily limit and has always been

[celest crystal]

Oh - that's not a problem I've ever run across, since I don't usually grind that much. And because I haven't been logged in in 10+ hrs. I'm guessing this can happen if you let ships passively absorb hostile while away in places like Augment space?

[manic grove]

A new one for me. Killed a Kahn Champion and apparently didn't get the reward token you need to hand in

[honest adder]

All kills count, even ones in augment space

[karmic verge]

Reset. Had it happen to me last week

[split minnow]

Here's a fun one... Chose the Alliance task for Killing two Epic Solo Armadas with Temporal Conduit Chaos Tech.... I did Dominion 60's simply cuz i needed them anyway. No credit for the task. Already reset. Im trying Borg next. But the task just says "Epic Solo" and doesnt specify if it has to be a certain kind... so...

[magic echo]

Make sure the CT is on the biggest or only ship

[karmic verge]

That beats being robbed of the 3rd task slot entirely, like I am.

[wet zodiac]

How can you play a tournament if you can't see the table? ^^

[split minnow]

that did it. thanks!

[obtuse fiber]

What does 🤔 mean, @slate wind ? 😂

[obtuse fiber]

Where did you see this event listed for today? I don’t have it either, ops 66 and syndicate 55

[karmic crown]

Wouldn't say missing, they told us it was for 54 and lower only

[velvet cave]

@mod, on EU138 Tournament doesnt really Work properly. Things to do doesnt Count, others cant be activated. WE dont mimimi, but its annoying!!!!!!
<@&509690795536941056>

[pseudo spoke]

I find this much more annoying: PvP is screwed who attacks first wins or what?

<@&509690795536941056>

[honest adder]

By having the event, no idea if it’s listed anywhere.

[obtuse fiber]

But you said it’s missing…

[uneven sky]

Is there going to be anything to complete Flashpoint I: Repel Hurak Chapter 3? I still have this mission even after the comps

[earnest crest]

Just like irl, the first strike attacker has a massive advantage in a fight.

[honest adder]

Missing, not present, i don’t know why, but as Arsenic said, it’s missing because Syn 55+ don’t get it apparently

[obtuse fiber]

If two players target each other, then who is first attacker? The one who clicked the attack button first?

[earnest crest]

I don't care enough to test it, but have heard the last presser is the attacker.

[honest adder]

Spam that button!

[bronze delta]

I also had this issue & your solution worked. Thanks so much!

[earnest crest]

If you're the attacker, then your officer abilities are processed first. That means you will never have a state on you when your officers are checked.

In the battle log, you are the defender. The attacker applies HB to you. The attacker's Icheb/Tuvok activate because they do not have a state on them yet. Your Icheb/Tuvok do not activate because you have a state on you.

[stuck hemlock]

men the game is slow again

[glad cobalt]

FC "Lorca's Isolytic Shield" says "requirements not met" even though all the requirements are met (green checkmarks). It cannot be unlocked.

[earnest crest]

Can you scroll the requirements section? or drag it up? There might be more requirements on the bottom.

[glad cobalt]

Just the four listed, doesn't scroll any further. Cleave hostiles, cleave armadas, cleave rivals, command center level 20... all checked.

[karmic verge]

I full expect Scopely to acknowledge my ticket on this at some point tomorrow afternoon

[earnest crest]

There's another req that looks a bit buggy. Whatever it is, you need it at level 7. I'd guess FC rank.

Higher tiers of the node can go up to needing level 13.

[stuck hemlock]

tournament's incredible unstable for sure! fix it!

[tired rapids]

Having a starbase issue. Has anyone else had this happen? We have millions of collisional plasma but even though it is not a listed requirement, it is saying we have none.

[fringe pecan]

This has been going on for many months already. It's not possible to show the page properly on chrome for Android

[tired rapids]

Submitted a ticket and despite me including a SS showing we had 30M col plasma at that time (50M now) was told locations where we could mine it.

[glad cobalt]

Well, at least you can see the requirement there. It's not listed here at all.

[wind patio]

Anyone else having issues with fleet commander upgrades not counting on the daily event?

Did a load of janeway ones in the skill tree and got no points

Did one one for Lorca and they counted

[quick olive]

Are you trying to build a starbase component that does not (appear to) require collisional plasma? Theres a bug (or simple programming incompetence) where a component actually requires all 3 types of plasma, but your client has only cached the amounts of active+magnetic plasmas? So you appear to have 0 collisional plasma, but require some non-zero amount.

Find some other component that needs collisional/orange plasma, make sure you have enough for the other build. Then go back to the component you wanted to build, try again. Bad code, simple workaround. Just another example of inadequate testing.

• Anyone notice things disappearing from your alliance tournaments store?? I bought a bunch of Harrison shards two days ago (right at the start of tournaments), was just reviewing the store and I do not see Harrison listed? And one of my teammates mentioned that prime valor emblems are no longer available??

[sage fog]

still no polygons in the 70 system on server 32. this is 9 days. @slate wind @karmic crown

[slate wind]

Been hearing about this. Will raise.

[ebon orchid]

All my bookmarks disappeared today.

[umbral field]

There hasn’t been any 70 or 68 polygons. This has been an issue for far too long.

[graceful birch]

Hi, I can't connect to my PC.

[charred sonnet]

I'm tired of this glitch getting me really excited...

[ionic edge]

Bluestacks?

[ionic edge]

We are seeing really low numbers / none on EU servers too

[rain escarp]

I think only Lorca and Sloan (?) score. Not a bug

[karmic crown]

For those events, lorca and sloan sps are considered premium and score despite not being listed in the score card.

The main scoring is converting uncommon skill points to janeway/locutus/kirk/spock/seven

I think they made khan a premium sp too

[tired rapids]

We have 60M of it stored up. I have never had a single component take that much so I can’t imagine there is more needed but we can keep mining I guess.

[quick olive]

I dont doubt you have enough, but the game isnt checking the inventory for all 3 types. Are you trying to build something that needs active+magnetic+collisional? It should show that you need active and magnetic (and you appear to have enough of both). The component ALSO (i suspect) needs orange plaz, but the game isnt checking all 3 in your inventory.

[tired rapids]

Think I understand. I just need the game to stop telling me I don’t have it and instead, say “Oh, there it is right behind that magnetic plasma there. I didn’t see that.”

[quick olive]

Basically. Find another comp that needs orange, then tap the orange in the top line to see your inventory of that type. Then go back to the component you wanted to build, try building it.

If i were to crib from another franchise, this would be the starbase Jedi mind trick. 🤪

[tired rapids]

Well oddly enough, I think it may have been another issue altogether. Couldn’t do the last lvl of research till it was built, but after bouncing around to a few components it looks like the research opened up now… so I guess the issue is resolved?

[quick olive]

Sometimes, i am amazed that any of us spend money on this game. The bugs are painful.

[lofty mural]

Polygons are still not appearing. This is getting to submit a ticket and ask for compensation territory as it’s actually impeding progress as of today. Has anyone even acknowledged this problem yet? Been at least a week.

[unreal pilot]

I don’t know what this ship is but I want one!

[earnest crest]

They were investigating this, no eta.

[unreal pilot]

This isn’t the ship I ordered.

[magic echo]

Its all relative

[wise halo]

Mission on , of last event "HURAKABWEHR"

[manic horizon]

The "Defeat 2 Epic Solo Armadas with Temporal Conduit Chaos Tech" alliance tournament task doesn't count wins if the Temporal Conduit is equipped on my USS Defiant.

[karmic crown]

It needs to be on the biggest or only ship in the armada

[stuck hemlock]

the game is lagging again and is now unplayable

still waiting..... for the daily reset this is getting exhausting

[vapid skiff]

Nice knowing what our alliance rank is, but what would be REALLY great is seeing the other alliance scores as well so we know where we stand without relying on an external website.

Not like this has been going on since the first alliance tournament or anything....

[stuck hemlock]

there are still many bugs but somehow there is an idea that the game is running perfect.... it's still bad but apparently acceptable with the thought 💭 nothing more can be improved..... so the current status is accepted and nothing will be fixed for real example is the pink mines....

and a simple task like repairing a ship is still lagging and buggy for sure for everyone but it accept

wanna swap officers there is the next problem slow and buggy

everyday many reports on things that don't work will there be an fix...... each but the we are not alive anymore.......

just an example what is easy to understand but will never be fixed by scoply

there is not one for the other side to fast scroll 2 the end 👀😱😉

it's annoying every one knows about this example it's there already for months not weeks and nothing is done about it this you can see how scoply works. no interest in fixing stuff for real

but officers are added and added and added and scrolling takes ages now

perfect example they make it worse by the day....... but fixing something to make it playable oh no let's not do that

if i would be scoply i would think this will be fixed in the next maintenance moment for sure let's see how many months are needed and how long tHe can annoy the real player...

[tidal wind]

Why is this available for some and not others? Even people in my own alliance says it's missing for them

[marsh edge]

A main quest that not can be completed, it’s mystical enemies with no existence in the Star Trek universe

[buoyant crescent]

It was briefly available to me on the first day then disappeared before I could even get a look at it.

I'm having issues with the cash store. I assume it's a display bug and not an underhanded selling tactic, but certain packs keep appearing at £19.99 then jump to £99.99 when checked. The Grandmaster Station Special most recently. I've even had the reverse, with the cheaper BP elite pass showing as the premier price.

This is using the PC client, btw.

[opal wing]

I found a glitch when I unlocked SNW D'Chok. I have some shard reduction in the SNW officers. I was unable to assign D'Chok to a ship at first. I was forced to level the officer up so I was able to assign this officer to a ship. I do not know if this affects all officers when there is a shard requirement to unlock said officer when there is cost reduction.

[primal aurora]

serious? i've relolled the 10k tournament about 40x today, not one time something with borg or supremacy armadas, only tasks wich you have to buy/cash in. very agressiv sales behaivor i'll say, no fun at all

[strange field]

These hostiles drop them by chance: https://stfc.space/hostiles/107740299 see locations. The hostiles may not present. You have to check the systems every now and then. It‘s like the scouts in fkr-space.

[wide wadi]

battle pass isnt working correctly

server 114

[worldly cairn]

Server: 709 / Issue: Mission "Loyalties Part 1" not triggering / I am just starting to reach ops21 and this mission has not appeared in my mission folder. In fact. the "Syndicate" section of that folder is not currently visible. Checking the mission outline on the web had me recall a similar mission with for a generic collector character. That had a Risen character inform me it was stolen and the painting returned to the museum. The "Grumsh" character did not appear in that mission.

[wide wadi]

You need to open a ticket

[wide wadi]

This has fixed itself but 14 afterwards that's some serious Lag

[haughty heath]

@wide wadi same issue here

[worldly cairn]

Request directions to "Open a Ticket" as that option is not displayed on support page.

[jovial gull]

LAGGGGGGGG……

[young depot]

The hazard zones for the space cthullu cultist areas. You will have to hop systems and try to catch the single ship in each system that is the cultist transport messenger guy. Takes a couple fly around but doable.

[marsh edge]

Have try it now for six months, what I do. Never finished it 🥴

[worldly cairn]

Update: Either I am very, very dum (Which is likely) or all options presented in support either in game or discord fully avoids the "Submit a ticket" option. That leaves this area the only area to notify game providers of issues found during play. Instructing me to "submit a ticket" when such options do not exist despite posted instruction adds up to "waving off" player identified issues. Please review and change this if this was not the actual intent of the provider of Star Trek Fleet Command.

[karmic crown]

https://scopely.helpshift.com/hc/en/19-star-trek-fleet-command/ click the chat bubble in the bottom right corner, or use the email option in #👽-how-to-contact-support

[marsh edge]

nope, have hunt down many .. zero effect. Bugged quest

[worldly cairn]

Please note that the directed chat bot had no options for the issue in question. Ticket #27752891 could only be submitted by random selection of unrelated issue. It will not provide the individual who will contact me thru unknown means on the missing field training mission, thus be unprepared to assist in correcting the issue.

[wide wadi]

They don't have alot of people on the other side so regardless of your options it probably be picked up by the same person

Lag is extremely bad I'm logging off till later Server 114 Game unplayable

[worldly cairn]

So, it will be another limited chat bot? No "real" person was involved in the ticket submission. I am beginning to see why players on my server just suffer with the mounting game errors.

[tribal anchor]

I just recently upgraded to level 40… where did my 3* transogen capsule exchange go?… I’ve still got 300k+ of the things, and I can’t get to any system yet where I would expect to see the 4* transogen capsule that appear to be for the capsule exchange I do see. This seem horribly brooke to me, what gives?

[karmic crown]

The exchanges are based on ops, like the silent loot. You need to hit the next level of hostiles for the next tier of loot.

Previous tiers are useless

[olive ingot]

Im having an issue where i cant view other alliances total points on the alliance tournament going on.

[winter gate]

mirror universe is bugging at the end of the 30mins, the ship is staying stuck at times, even got to the point of having to reboot just to free the ship, could have been raided in the time it takes to get back to the game after a reboot

[median eagle]

anyone know how to fix missing Khan champions level 2, from the augment faction store

[livid shadow]

Completed task but nothing happening and alliance tournament timer seems to have run down please sort your game.

[fathom nest]

I have that problem too, one of a few in the MU. I get booted upon entering the system about 8 times out of 10.

[keen geyser]

How can I determine if a player is using a hack. My son used to show me how they were looking at players who were hacking game. For the last several contacts I have had with a player I see a ship in system scan it while my ship is in route to a red battle. The battle completes. Scan finally reveals ID. Almost always saw an immediate contact and I get bumped from game. So I Get back in and ship is blown because I stood still. The battle contact and timing are too exact so many times.

[vocal cove]

I would like to report a bug in your support system.

[wind patio]

They closed my complaint because I didn’t reply quick enough. At midnight.

[keen geyser]

Is Sakura the name of one of the AI support. A co worker tells me all the time AI intelligence does not wok as its 5 percent intelligence and 95 percent artificial.

[analog swift]

having a issue with Voyaging Beyond ive claimed it about 100 ties it pops back up about every 10-15 mins. Tryed clearing localization about a dozen times . Any ideas?

[buoyant crescent]

Fix Your Store!!! <@&509690795536941056>

[orchid hornet]

Can we fix event store, it’s been a few weeks already that it goes blank every time I buy 1 thing.

[dry acorn]

This is the very top of the page, we can't read the name of the hostile in the hostile pages and I remember well we could read it just fine before

[fathom nest]

Come on now. You run AT once every few weeks, and you STILL haven't fixed the scrolling AT store, after this being reported on for months. It's worse now, as you added more items, but they are hard to view because it scrolls back up every 5 seconds. Fix this. 🤷🤦

[wide wadi]

It's been stuck on -4 I've cleared location and restarted any ideas??

[cedar harbor]

is this a bug? im just level 24 ops. this level requirement keeps on increasing. i have spent hours to complete this with my NS. really hard to do this dailly quest. im starting to not enjoy this part. trying to grind and increase my FED rep and trying to catch up with other players

imagine me going back 2x to kill 1 ONE level 37 ship. i have to go back and forth for hours to do this?

and dont tell me that i should level up

because if i level up then all the quests and events requirement goes higher too and i have to buy / spend to catch up again

[wide wadi]

This is based on rep level not OPs level

[buoyant crescent]

You're increasing Rep too fast for your Ops

[wide wadi]

Now it's -34

[buoyant crescent]

Have you maybe run out of juice for it?

[cedar harbor]

follow up question: can i lock my fed rep at "Respected". i was told to lock FED first

im negative 2mil with KLN and ROM

once I i get to lock FED then I will go ROM grinding

[wide wadi]

No I've got loads 138.8k left

[wide wadi]

No there are set Rep locked levels

[cedar harbor]

sorry i dont follow.

can you explain more? i only have been playing this for 2+ months

[wide wadi]

Rep levels are locked when you get to certain points you can't lock them yourself

[cedar harbor]

oh! so right now i am locked at ASSOCIATE?

this was my question like a month ago. i was asking if we can lock per rep status. they said no. they said i must get 10 million rep

[wide wadi]

Yes, you might be better asking in-game questions in the help each other section as this is the bug channel

[cedar harbor]

oh yeah you're right. i will go there

but i did ask before in the other GC

[wide wadi]

They are correct you can't choose when to lock it 💫

[cedar harbor]

thank you though for enlightening me

[wide wadi]

No problem always happy to help

[fiery lotus]

Not seeing last operation bulwark event for wave defence pass season but 2 days left

[silver basin]

I have attempted to report it but have gotten no response. Hope they get their act together on it soon.

[fiery lotus]

They seem to have messed up the timings, each bulwark event is usually 3 days long so not sure if season is 1 day short or 2 days too long or otherwise something went wrong with the bulwark events?

[silver basin]

I noticed the timings being off too. Something got messed up somewhere

[sinful siren]

what happend?

[willow axle]

claim my last 2 dallies for 270 points and a few minutes latter they reapear whats up

[vague wedge]

There is a rare artifact at the end of the uncommon refinery. Move it to the right one, please.

[solemn granite]

Very bad lag on svr 93

[regal juniper]

If you go up in rep will get new ones, till g6, then it's per ops

[winter gate]

rep auto locks when you reach the amount required - 1st lock at 10m

[valid creek]

Are they ever going to repair or even acknowledge the bug in the war room? I've had this problem for months. At least four war room events (I can't tell you exactly because it's never clear to me when they're running). However, the claim button for credits never displays, so you are unable to collect the given RSS. This happens on all platforms (Windows, Android, iPad).

Please fix your support bot as well. As I'm unsure how to contact Scopely help, the bot is blocking everything with a lack of an 'other' option or returning "This is a known problem thern closing" even when addressing a different issue.

[karmic crown]

did you score

You have to score a point to be able to claim. Means hit a station or mine and dock some iso.

[elder pecan]

Anyone else seeing incorrect scoring in Alliance Tournament?

I did 28k worth of tasks, only counted 19.5k

[crisp basalt]

game auto picking task 3 of us on 707 have had this happen so far

[undone notch]

If you have Bulk Refine turned on for the Isogen refineries and then turn the Improved Refineries on, it still tries to do the refinery pulls that are hidden and throws an error message:

[olive parcel]

Repeatedly popping up after collected

[woeful mango]

For some reason I never get comp chests, I'm playing the game the same as every one else, comp chest should be for all ops levels, I'll need it later

[earnest crest]

Comp chests are targeted toward people who were affected by an issue. What issue has affected you and wasn't compensated already?

[safe laurel]

The Cerritos-Nx01-Monaveen-Vindicator one looks kinda cool though

[silver basin]

You see, when two (or more) starships love each other very much…

[brazen wave]

S102 - we have completed a Borg Poly mada - and it does not show up in our inbox nor give us credit for it

[versed field]

Alliance exos, help,lag is crazy slow

[fossil arch]

Lagging, taking solo armada directives, just in general a 💩 e day of game play. You tell us to play 16 hrs a day then make the game 💩 e

[rain escarp]

Bulk collect for Continuum always freezes & never shows if anything was collected.

[glacial pasture]

is there an issue with puchases, I purchased the officer flash pass, and it didnt open the flash pass, I put in a ticket on friday, no responce as yet

[surreal tide]

Can’t see the tournament leaderboard.

[strong hamlet]

in the Allianztuniere Shop is the wrong currency

[echo cipher]

I'm really getting tired of the game timing out on the black loading screen. It happens almost every single time and i need to restart my game. It's getting to the point where I'm starting to ask myself why i bother anymore.

[foggy blaze]

I have the same issue. Every tournament this is a recurring issue we can't see what the points or alliances are at ahead of us.

[surreal tide]

This is the first time it has happened to me. Annoying isn’t it

[foggy blaze]

I go to the statistics site to see standings but it may be slightly behind in time

[olive hatch]

click away to another screen and back to shop, after a few trips it will eventually show the correct currency (if any at all)

[winter olive]

Khan champion lvl 3 has now disappeared from the faction store options to select .. why? I have been killing lvl 3 regularly for days and now vanished

[pine pecan]

Vanishing until you kill ship

[earnest crest]

You're probably bugged. I'd file a ticket with CS. #👽-how-to-contact-support

[split mason]

It has now been over a week without poly's on 108

[obtuse fiber]

@slate wind <@&509690795536941056> any news about the missing poly armadas in manmoor and now canavan too?

[obtuse fiber]

same here on 108 sadly, now canavan too

and seems it started around this time...

[round lion]

Since my ticket is almost 2 weeks old and they never followed up, or atleast I never got feedback. Let's try it here...

Issue: I lowered the officer shards needed for alot of officers by now. Some I already maxxed thanks to this. But the thing is, when I get more officer shards they are not converted into transporter pattern.
My guess is, that they will start to convert when the original shard limit is reched. But by than there will be thousands of pattern that I, or for that matter everyone else that has this issue, is missing out on.

[split mason]

Looks like it's just a visual problem. Just tried it, i have tolra max and got 1 shard via DTI store. Gave me 400 transporter patterns (although it wasn't displayed).

[mellow holly]

Wave defence glitch. Not letting players join. And when you are in you can't see ships attacking

[fast fog]

So I took the 'Spend 12,000 Uncommon Ex-Borg credts' task, went to the E-Borg Faction store, and spent them on all the packages (Monaveen/Talios/etc)... and nothing is showing on the task Cound have sworn the packages took UC... in that case I couldn't have hit 12,000 even if I wanted too. Dang. Thanks for the nudge

[obtuse fiber]

Isn’t that common creds?

[fast fog]

Nope, Uncommon, in a nice bright green Just realised what you're saying... I could have sworn those were UC ones sighs

[rough wren]

whaty is going on with your game, in solo waves, definitelt clicking on a ship so to attck via battle triangle, but the click is not responding in your messed up game, so wrong ship heads to wrong hostile messing up the waves completely, this is a bug and fault in your game, not with my mouse or other pilots mice either, who have all experienced this same problem in your waves in your glitched game, it's about time you actually fixed these problems and not lets us get so annoyed that we want to eith leave the game forever or want to break up our mice or computers, when it's a software problem and not a hardware problem

[unreal warren]

Why does the game still allow me to collect tokens when I have maxed the building? Should NOT be available any longer

[fluid cove]

Server 700 - Please fix this. It's difficult to play without markers. Furthermore, I haven't received any rewards from the war room, and there are still several system issues.

[prime lion]

<@&509690795536941056> store is broken

[odd hull]

<@&509690795536941056> is there any info on what is going to happen to this mission that seems to be uncompletable now as the event is over

[regal juniper]

Probably fixed on Tuesday, Tuesdays are bug fix day

[woeful mango]

I want to know why my emerald chsin/alliance tournaments progress switches back to 0 all the time sometimes it show my actual progress. I'd also like to know why I never get comp chests when this glitch affects my rewards for the alliance tournaments.

[earnest crest]

How often do you leave your alliance?

[round lion]

Thank u, I tried that when I opened the ticket and I could have sworn it was not working. Maybe they fixed it in the backround and just did not inform anybody about it -.-

[west rune]

Anything on why poly's aren't spawning anymore?

[whole thorn]

Having an issue where my Continuum pull never does anything, using the auto pull

[wide wadi]

We've just had another alliance take our territory however we had no notification that another alliance had contested our territory

[fair meteor]

Where were you for your territory defence then

[woeful veldt]

Are these now free gifts? Because this now comes up every time i go to my gifts and yes multiple restarts and cleared localization

[wide wadi]

In hospital

[fair meteor]

What about the rest of your alliance then to defend it

[wide wadi]

I'm not whining we've lost we've lost however lately we've not had a in alliance notification that our Territory Capture has started and there was no notification that someone had contested it either

[wide wadi]

I'm not here about the loss of territory the players that were there did the best they could against lvl 70 players out highest is 51 I'm here due to the change of notifications and in-game prompts

[quartz cipher]

I have done the Rare Solo Armadas for this task and they are not counting or this task is broken, Please help

[fossil arch]

It’s stealing solo directives and giving no rewards

[fair meteor]

Was it the only ship

[quartz cipher]

What rare solo has only one ship

tried borg and domion

no I had 3 ships

[fair meteor]

I’m led to believe it needs to be on the biggest ship or only ship

[bold mauve]

The chaos tech has to be on the strongest ship or it has to be only one ship

[quartz cipher]

Yes SIngular ship worked on a level 41 rare

Thank you all

[nocturne minnow]

In faction hunt event why doesn’t ships that count for points in the individual factions not count in the overall alliance faction LB? Today I tier up my KLN Kos’Karii for 1900 points but it didn’t count in the alliance LB. If a tier-up in a faction ship scores points it should also count in the overall LB too. This is a BUG that needs to be fixed.

[karmic crown]

not a bug, the event was never updaed for g6 really

[honest herald]

Field Training - Combat When player opens multiple Standard Recruit chests only one chest is counted for "Open Standard Recruit Chests "

[void lake]

A week now at least that no polys are spawning on s32

[ornate rapids]

<@&509691205798592532> any way to fix this besides tribble shooter? last time they insisted I didn't have enough shards to unlock the officer

[wide wadi]

todays hybrid

[gleaming estuary]

Same issues on s26. We aren’t getting 70 polygons to spawn

We were even down to just 2 lvl70 Q hostiles at one point. Now those are super slow to return

[humble sequoia]

You know what great.. taking an idea.. from something done.. and creatively.. making use of it in the game.. on that account.. I give praise.. However.. For years now.. we've all seen the original Augment space and what happens.. countless stuck hostiles outside the edge.. reducing the amount of hostiles to farm in the actual system.. Address the problem.. before making content that surrounds it.. otherwise.. build a Nuke button to reset the systems at least every month with Arc launches.. because it's already happening in the new Transogen space..

[torpid estuary]

my game is freezing on win all the time... can u please fix it...

[gritty geode]

So we are in 14th, fantastic but where are we in relation to the other alliances? This has been broken for a long time on Android.

[regal juniper]

Really hate you guys right now pushing a hard patch, so many pips and have to go through my officers again as all new, and getting info popups doing everything.
Some info on what you did would be nice

[fickle wasp]

Where the g5 epics at for the list, works in the sms for faction hunt

[left rain]

Tiered my franklin up to tier 3. Says I'm missing a req to get my archive reward.... what am I missing

[karmic crown]

Need to contact support #👽-how-to-contact-support

[left rain]

Oh goodie

[pseudo oriole]

Scopely you need to change up the 10,000 tasks in the tournament. Every single day I get the same tasks every single time I reroll and never get the ones that I want or can do. You need to put up every single task in the game on the tournament task list and get rid of the reroll credits and maybe create some new tasks for the game instead of the same old ones like Protomatter, 220,000 syndicate, 6* crystal gas and ore that constantly pop up every time I reroll and waste all my credits on those three not allowing me to finish my Daily 3 for the tournament. Please scopely fix this problem in tournaments.

[left rain]

Not sure if scopely got my ticket and fixed is blazing fast, or if it just took a random like 8 hours

But it's fixed, ty

[autumn mountain]

server 93 keeps dropping and comes back in blue and purple screen and unable to find ships

repaired app, and it came back to normal, until server dropped again

[vague wedge]

Could this notification not popup every minute? My NX is tier 7!

[vague wedge]

They fixed it, but just for you. They know about the problem, but fix it only for people that issue tickets or better yet write an email. It's crazy.

[violet dagger]

UTTERLY UNPLAYABLE GAME TODAY, since 4pm - 10.30pm GMT, horrendous LAG has continually plagued game. "Dead Untargetable " ships litter any system I TRY and fight in. "Faction Hunt" tonight has been an utter Joke, Kill a ship, it stays on screen, ended up 4th ship destroyed was STILL THERE, then keep getting that ONLY SCOPELY "Please check YOUR Internet connection" then crashing game; Rinse and repeat every time I TRIED to play, just gave up trying in the end 💩 I am able to play GuildWars2 in full HD, Browse Internet at same time with ZERO issues and at full speed, but STFC can't even run any faster today than a Slug-In-Salt. NOT A HAPPY BUNNY !!!!

[rain escarp]

You complain alot.

[crisp basalt]

still going on

[rigid glacier]

Not as much as [CORP]AMS71 😅

[cosmic cradle]

how do i unlock G6 space access again, after it re-locks?

[honest adder]

Restart the app usually

[clever summit]

there’s a lot of complain about with this game

[honest adder]

Not from me, most things seem to work most of the time, or are at least trivial to work with.

[fair meteor]

After playing for so many years I just look at them as features

[native spire]

Has the servers crashed

[forest geode]

Just asking who still has this in their mission logs <@&509690795536941056> <@&509691611903426561> thought it was gone ?

[quaint rune]

Afik if you experience this bug and put in a ticket, your allliance will be protected from relegation to a lower league. Source: it’s been an issue for one of my accounts over several ATs. It affects everyone in our alliance who participates regardless of platform (iOS/PC/android). I wish they’d just fix it though.

[bright sedge]

my alliance tournament isnt working right either

[bright sedge]

me I still have them

ok scopely what the heck are yall doing now, my daily timer just reset at 10 am instead of 11 am but it still shows yesterday's events with the timer still running

[obtuse fiber]

debuff bugged?

[modern oriole]

we advanced to Master League, but the shop doesn't show the items for it?

[haughty birch]

Got promoted to master league in alliance tournament and the ferengi whip disappeared from the tournament store, and no i don't have it unlocked @jaunty light

[deep pumice]

Some items disappear from the alliance tournament shop after the end of the tournament. And no, we have not been relegated in the rankings.

[thin brook]

Seems like the GM tournament rewards in the store went away.

[tardy granite]

^ I was about to report the same thing for 703. We were master league both before and after.

[topaz quarry]

Its not just master league... its disappeared in all alliance tournament stores as far as I know

Nevermind im dumb it might only be master league

[sly ledge]

If it was a grandmaster item it disappeared with the rest of them. Could we please get those back while the store is open?

[whole nexus]

What happens with league promotions? The store time ends and the promotion does not appear

[cosmic zenith]

~~ Why is the Ferengi Whip gone from the Alliance Tournament store since the tasks ended?~~ Fixed now

[marble storm]

Again you screwed Up scopely wth cant Log in after joining Arena

Sorry for the other two Players from other Servers Now facing an Arena without the 3 Player 😔 and now i cant Log in Game anymore 😬

I realy understand why so many Players quit playing 💯

And again you called Back my Mining ship from tokken space i could Not get my Cargo full once because you called Them Back dang you Guys make Sure to Frustrate the Players

[vast silo]

<@&509690795536941056> @slate wind Ferengi Whip disappeared from the Alliance Tournament shop without prior notice.

[chrome forge]

yes, unfortunately.

[frigid wind]

We were in the Adept League, finished above the relegation zone and still got relegated?!?!?!

[brave widget]

Same for us, we were in Master League and got downgraded although we finished far above the relegation zone

[haughty birch]

And now the whip is back in the store 👀👍

[modern oriole]

Whip, Whip, Whip, omg, the whole Master League items do not show up for us although we advanced to ML.

[orchid dirge]

<@&509690795536941056> When is this disconnection issue being fixed? It's been months an nothing! My last disconnection happen during a WAVE!

[tardy knoll]

Where's all the grandmaster stuff from this tourny gone ?? Alliance Tournament store has reverted to how it looked in the last tournament

[karmic crown]

check again, they brought it back

[tardy knoll]

Thanks! I hadn't looked in a bit.

[vague root]

its been over a week and we still have no answer on why when we finally finished the IMS we got no rewards. after 3 weeks of terrible events.

[hollow moss]

still getting 11,2k officer flash pass token every ~10minutes or every time i enter/exit arena

[orchid dirge]

<@&509691205798592532> Don't even see this bug listed under the known bugs!!!

[whole nexus]

we continue the same, league promotion is not unlocked

[orchid dirge]

https://tenor.com/view/family-guy-poop-pooping-peter-griffin-tp-gif-5387874

[undone hamlet]

arena...

[torpid estuary]

this game is so broken... hope new ships new crews and new 99$ packs will fix it

[velvet elm]

Alliance Tournament:
After Tournament end we dropped from Expert League to Apprentice League 😂😂

[karmic crown]

were you below the line?

[velvet elm]

We got the message that we dropoed from Expert League to Adept League ( which is correct) but after this message it shows us now as Apprentice League🙂

[zealous oracle]

We dropped from master league to adept league and not to expert league.
An alliance from our server was also in the same bracket and dropped only to expert league although they had less points than us...
<@&509690795536941056> any comment on this? Is it usual to drop 2 leagues?

[karmic crown]

Alliance name and server number? for both of you

[velvet elm]

Drop 2 steps..we too

APAC 202 COCHRANE - THE MANDALORIAN

[karmic crown]

What server number and alliance name?

[full mural]

Still stuck with expert league store despite being promised. We never struggle to get promoted but it's a struggle to stay up. Every other time we got promoted including the other one off grandmaster tournament the store updates on the day you get promoted but this one hasn't

[ocean sonnet]

EU 168: We were in the Expert League, reached second place, and the overview shows we're promoted, but when we logged in, we got the message "Relegated to the Expert League (from the Expert League)" and the rewards in the Master League shop are blocked. It says Master League in two places and Expert League in two others. 🤮

[zealous oracle]

DFA 112 EU

[full mural]

We had the promotion screen followed by a relegation screen right away so now it says we should be in the master league but tournament store is same as expert league

[full mural]

Same problem for us on 130

[wind crypt]

Bulk refinery is not working on this section

[tardy granite]

^ Confirm. I have the tech shard exchange on manual to avoid the issue. Bulk seems to work on the rest.

[orchid dirge]

Please forgive me guys. I am going to start posting the disconnection screenshot and tagging <@&509690795536941056> <@&509691205798592532> each time it happens in-game until they actually respond

[topaz quarry]

You'll be doing it enough for it to count as spamming 😱

[orchid dirge]

so be it, if I am banned for posting but don't get any response from mod's or community manager then lets see what happens next

It is pretty terrible that they just ignore this...

[wind crypt]

@slate wind nothing goes into inventory

[whole nexus]

@La'ham Noonien Singh we continue the same, league promotion is not unlocked

[blissful acorn]

Restart your game after claiming the win. Same happened to me, that fixed it

[whole nexus]

I restarted the game, cleared cache and it happened to all 81 players.

[azure ocean]

APAC 187...our alliance came first in the expert league and got promoted to master league, however the store is still saying expert league and master league rewards have not been unlocked

[brave widget]

EU 145, please fix 🙏

[forest hill]

I have collected one of the milestones for yesterday's Faction Hunt about 27 times already, even after completing the same part of FH for today. It's slowly driving me insane. I've restarted several times.

[balmy compass]

<@&509691205798592532> on server 132 we have a glitch with level 63 Krenim formations.
They say that not all targets have spawned and has been that way for the last week plus.

[brave widget]

Small addition, another alliance from our server 145 was in the same Leaderboard,
in the end DOGS had ~100K points less and stayed in Master League (Place 12 in the screenshot), but we dropped to Expert League with more points?

[oblique garden]

@karmic crown Server 107, Alliance Q, not promoted

[restive ruin]

Can anything be checked for my alliance please?
We ended in 4th place, and instead of staying in the Master League, got relegated.

Server 159 - GAOP

[cloud hinge]

Fair katchmaking?

[modern oriole]

Hours later, no reaction, no fix! 118 GCON NEXUS

[cloud hinge]

Next match the same nonsense matchmaking in reverse

[vague root]

if your alliance droped to the wrong league or wasnt promoted they will not fix it. from the very start of ATs our alliance scored in the tops in the region but were put into the lowest league. after many attepts to get scopley to fix it they simply said it was to late. spent the next multiple ATs to move all the way back to masters.

[slate wind]

If you were regulated and you shouldn't have been can you open a ticket with support?

[modern oriole]

How about fixing the whole AT scoring, as many alliances have the problem of being relegated or advanced but no items showing up in store, instead of asking us to send a ticket? We already did btw hours ago. Do you have better things to do right now?

[whole nexus]

exacto

ademas que es imposible poner un tiket desde hace dos meses

exact.
Also, it has been impossible to put in a ticket for two months.

[modern oriole]

@slate wind To be honest. It is one thing to add so many bugs into a game (many of them not fixed since months), but its a whole other story, when actual bugs show up so big as these (players spent days to stay or advance in AT or even spent money). First of all, extend the shop opening time for days. Second, check the final standings for alliances and if they are in the correct League. Third, fix the bug, that items matching the League do not show up. Do it now and do not mind to only send a compensation box.

[fluid abyss]

Just an update to this one, after ranking up all 3 factions, the payouts are equal again. The Pioneer rank simply has the wrong payouts for Romulans.

[whole nexus]

@La'ham Noonien Singh Expliquez-moi comment vous pouvez désormais placer un ticket sans tomber dans la redondance cyclique du bot qui au final ferme votre ticket sans l'émettre.

[stoic mesa]

Having to restart the game when entering and exiting every single arena match. This was new last week and is still an issue.

[fluid tinsel]

Elite lvls 45 and 50s still having issues when running which is making it awkward to attack some hostiles. Any chance of fixing issues before bringing in new ones?

[olive hatch]

https://tenor.com/view/magic-eight-ball-signs-no-gif-12565031

[errant turret]

How is this even allowed? A straight refusal to fix the matrix or…?

And yes I’m starting the team

[ancient pivot]

could you post this in the #🛠-known-issues please? it will get buried in this channel 🥲 thank you

[karmic crown]

It's not a widespread issue, you need to open a support ticket like he asked

[errant turret]

Support tickets get ignored to the point of closing automatically while waiting on a response. I’ve tried and it either automatically closed or staff closed it without a response. It’s been months which is why I’m posting this here and I’m not the only one dealing with these mismatches.

[karmic crown]

That isn't a cause for support

[errant turret]

So “works as intended” to have these mismatches? Got it. I’ll advise my server to stop arenas then.

[whole nexus]

en el nuestro ya muchisima gente ni entra en la arena

[errant turret]

Las arenas funcionan según lo previsto

[whole nexus]

y si no arreglan pronto el torneo dejaremos de participar tambien un trabajo de varios dia gente que ha gastado dinero y tirado a la basura por la ineptitud de algunos

[errant turret]

No se dan cuenta de que solucionar los problemas ayudará a la retención más que el contenido nuevo. Todo es un intento de ganar dinero. No les importa arreglar nada.

[whole nexus]

exacto

[errant turret]

Translation: they don’t realize fixing the issues will help with retention more than new content. it’s all a cash grab. they don’t care about fixing anything.

Ha sido así desde el primer día

---

Been this way since day one

[whole nexus]

ya varios jugadores compañeros de 3 años dejaron el juego por el cumulo de errores continuados sin ningun tipo de aporte por el equipo de desarrolladores para repararlos es mas cada vez va a peor solo quieren implantar cosas nuevas para que la gente gaste y no se dan cuenta que cada vez gastan menos y mas jugadores abandonan

[errant turret]

Exactly

[errant turret]

Translation: Several fellow players of 3 years have already left the game due to the accumulation of continuous errors without any type of contribution from the development team to fix them. It is getting worse and worse. They only want to implement new things so that people spend and they do not realize that they spend less and less and more players abandon.

Solo espero que escuchen esto y comiencen a arreglar las cosas, en lugar de la excusa de "funciona como está previsto", pero es muy poco probable, mientras tanto, de 6 a 12 servidores por mes para EE. UU., la UE está en 20 por mes y APAC varía entre 20 y 40 por mes.

---

I just hope they listen to this and start fixing things, instead of the “works as intended” excuse. but it’s highly unlikely, meanwhile 6-12 servers per month for US, EU is at 20 per month, and APAC ranges from 20-40 per month.

Merge rates

The game is near death because of these constant “just throw the players new content, no need to fix anything” thing they have going on now

TL;DR fixing the bugs and things everyone complains about all the time, you fix the players abandoning the game. No more “works as intended” or more people will leave. You have temporary influxes of activity/new players, but nothing lasts because of all the bugs that either “on the back burner” for new content, or supposedly “works as intended” when it really isn’t working. this is why the game is nearing death

[errant turret]

This is just summarizing the entire conversation here

[whole nexus]

ademas de mala mala reputacion que se estan ganando en las redes sociales lo que hara a scopely que muchos jugadores se lo piensen antes de iniciar un juego de ellos /In addition to the bad reputation they are gaining on social networks, which will probably make many players think before starting a game of theirs.

[errant turret]

The game is nearing death, to the point of even if they do open ops 80 it will only put a bandaid on the bullet through the heart of the game./El juego se está acercando a la muerte, hasta el punto de que incluso si abren Ops 80 solo pondrán una curita en la bala que atraviesa el corazón del juego.

I’m not spending another penny on the game(spent 7k over the last few years). Until these bugs are fixed. They are wasting the money they are getting by not fixing the bugs.

[analog prism]

Our Alliance was promoted to the Masters leagues. The game still says we're in the Expert League. The store will not unlock. Scopely better fix this.

[ancient pivot]

#👽-how-to-contact-support

[analog prism]

Tickets have been raised. No response.

[ancient pivot]

hope you get some answers before the maintenance, would not hope for a fix tho, it is Scopely after all 🙂

[analog prism]

This is the reason they are loosing so many customers/players. They lost +10K last month. And I've heard more have left since.

I wonder how long before the "patch-work-quilt" falls apart. Adding new content doesn't fix the poor coding and endless bugs annoying players. Yet they are very quick to take your money.

[warm carbon]

some kind of bug/exploit where I can't target ships any ships in this armada in arenas, if I click on the ship it targets the armada, if I hit the arrow button to target next it just drops target, affected both enemy ships in the armada

they became targetable again once the armada finished

but for the entire duration of the armada they could not be targetted

[rancid agate]

<@&509690795536941056>
To further this - I am on Server 188 and it effects our Alliance. A member left, and joined another alliance - he reported this removed the issue.
I invite the team to DM me if they want me to submit names to help support diagnostics.

[stuck hemlock]

repair this !

has been here for weeks / months already

[fleet ferry]

exact same issue: bought next mission before claiming reward...

[tardy granite]

Ongoing problem; I know many that have experienced this now. Current solution is to submit a ticket. Support can reset the tasks.

[native spire]

I’m back on but everyone on my server ain’t here

[primal aurora]

not really understanding where the 500 points are 🙄

[earnest crest]

Just a warning, that currency has a 6k limit. So you should spend it whenever you get your 6k. If you collect another event reward, it can go wasted.

It sounds like that's what happened there.

[unique thicket]

this system went from 200 to 400 hazard level with the patch. My selkie died there.

[jaunty light]

hey peeps! We're starting to gradually lift the maintenance. Please be patient, as we might experience some login issues due to high traffic.

[unique thicket]

@jaunty light - with more context on the hazards in surrounding systems

[pale carbon]

Before maintenance this read 1 day 5 hours...

[wheat vortex]

I'm hoping this is a bug in Daily Goals?

[floral rain]

Oconel now has 400% hazard

[covert flicker]

When is the mess with AT going to be sorted

[fossil arch]

Never

[verbal crater]

Why did a 1day 4hour golden shield become an 8 hour golden shield after maintenance 🤔

[plain grove]

Are we back to this again?

[verbal crater]

Yes same

[vivid bronze]

Took about 30s for me

[pallid jewel]

Really heavy increase of hazard? The main autogrind system for uncommon 6*?

[feral cradle]

this better be a bug !!!!!!!!

[brazen pagoda]

Nope, collected them at my former alliance now every couple of minutes this pops up

[analog prism]

This is still not fixed... and by the time they do the Store will be closed.

[fluid mist]

yay

[native oyster]

The Help All button still won't go away. Oh and look, you shaved about 20 hours off of the gold shield you gave me days ago. 😣

[tawdry holly]

So we go into maintenance with a 1+ day shield and come out with a 8 hrs shield with NO WARNING! I am lucky I am currently suffering from insomnia or I would have woken up with no shield and likely raided. Great thinking about the actual players scopely 🤬

[feral cradle]

honestly, those dailies NEED to be a bug, if not....

wow people are gonna go nuts

[lyric pelican]

Can you guys pick a number and stick to it. My mining dailies lost the plot since today's update.

[ebon gust]

good decision to make payers more bored

[olive rose]

<@&509690795536941056> For an Ops 35, these new mining dailies seem to be a bit steep!

[fluid mist]

FKR mining research rate borked - notice progession from 6 to 10

[glacial raven]

Faction hunt event is not scoring for me

[fervent thorn]

How to manage this? I finished the Mining dailies this Morning!

[buoyant matrix]

choice reward shop is gone. I wanted to grab things before its gone at reset, but it is already away. please bring it back <@&509690795536941056>

[glacial raven]

Yeah my crystal mining daily is back although I finished it before maintenance

[vivid bronze]

Clian (70) bumped up to 5000% too

[earnest crest]

It had already been extended to last for the entire AT event. I'd file a ticket and see if CS can convert the rest for you. #👽-how-to-contact-support

[brisk marsh]

its just visual bug

[warm furnace]

miner from Danan Xoa (69) were recalled from token space

[tawny depot]

G5 miners all recalled to station, when I go back to try take the same node, states the ship is already mining that node.

[static otter]

PC is getting stuck "Adjusting" after updating. Doesn't recognize when I logged in on phone.

[covert flicker]

Mining dailies have gone nuts 875000 for lvl 22 - sort it out 🤦‍♀️

[native oyster]

And this message still shows in game... SMDH

Does the new release have an exocomp we can buy to prevent Scopely from reducing our shield time?

[viscid plaza]

62 Systems Oconel and Orkan Alpha are now 400% Hazard more then 64 with 200%

[opal anchor]

I just farmed 4 mio G5 Crystal but finished the 12mio Task. Hope this is not a bug but a feature 😅

[brisk marsh]

it's just a visual bug,same amount as before 🖖

[next dawn]

Orkan Alpha and Oconel transogen mining systems are bugged. The hazard level was 100% and now it's 400% when systems above it are 200% and 300%. Something happened and it's wrong.

[karmic crown]

#🛠-known-issues

[opal anchor]

awww, don't destroy my dreams 🙈

[next dawn]

not just visual. my ships die faster and i CANT CAN THE SAME AMOUNT OF CANNISTERS

OOOPS caps sry

[weak widget]

really!! game updates and scopley resets peace shields to 8hrs

[next dawn]

i set a 24 hr shield because I knew they would do that.

[slate mulch]

why is the hazard now at 400% it was at 100%
with that can not really farm common annymore nice i dont get how that can be fumbled in an update

[signal solar]

И что не так? Все требования выполнены. А кнопка не активна.

[red lynx]

And higher systems have less hazard than this one... 🤷🏻‍♀️

[slate mulch]

the other system are at there old value

[fluid mist]

is a known issue - check known issues channel

[cerulean coyote]

wrong thumbnail on Krenim Time Weapon in epic artifact Transogen refinery

[weak widget]

solo wave showing start timer after I start wave, it completed and gave me rewards.

[twin grove]

Probably so u have to use new ship as it has a in built resistance

[keen plank]

Hi, When i logged in after maintenace i did have +600 chest to clame. But after the fist pull of 100 all other chest disapared. I that a bug?

[slate mulch]

this is happing for weeks😅

[weak widget]

oh!! I never noticed until today. lol

[storm summit]

But the 64 system is still at 200%

[twin grove]

😂 scopley

https://tenor.com/view/scopely-everything's-fine-dumpster-fire-gif-4671883081373368328

[charred sonnet]

So do we still have one day left on that 7 day shield... or did the 8 hr shield break that?

[twin grove]

We got 8 and they won't reinstated the 1 day left

[storm summit]

28hr + 8hr = 8hr

[twin grove]

Perfect maths 😂

[weak widget]

common core math at it's best

[earnest crest]

Your account might be bugged. You should file a ticket with Customer Support. #👽-how-to-contact-support

[vivid bronze]

#🛠-known-issues message

Olian (70) went to 5000% and it's not an epic system

[earnest crest]

New patch sped it up.

[unborn token]

It looks like the 7 day gold shield for US players got replaced by the 8 hour maintenance shield.

[fluid mist]

what about the new research node for FKR mining that got bugged ?

[jolly warren]

The one that they've already addressed, that works as a double reward for the same effort?

[fluid mist]

no - speed boost from tiers 7 to 10 - look at progression

[analog hearth]

I think something's wrong. Level 7 damage 400% and Level 8 damage 200%

[raw moth]

Thank You for fixing the away team speedup when assigning an officer to a ship that is currently on a mission. it is back working as expected without clicking to pick up the assignment.

[bitter ether]

The power score under character portrait keeps resetting to zero then counting up every few seconds, it is visually distracting

[slate mulch]

the 5000% are for the new ship aka works as intended

[earnest raven]

May want to have someone update the Known-Issue then to include Orkan Alpha as it was also increase and is not listed in that channel.

[fallow tangle]

So you guys don’t fix visual bugs? You just ignore them? Got it.

[tidal cipher]

Is it Quark’s Dartboard or O’Brien’s?

Perhaps there’s pending litigation. Quark seems like the type to sue.

[broken onyx]

Nice to see I'm not the only one this is happening too.

[plain grove]

Can you fix the login please, it's getting annoying already

[raven tinsel]

I can't get in the game to see all the new bugs they put in 🤣🤣🤣

[split python]

Had 3 miners out last night. 1 territory, 2 token. Territory ship was on its znode this morning. Token miners were recalled to station and I lost my tokens. So annoying

[fallow marlin]

I wonder, will they make up for the lost day and then some, that their patch shield overrode of the prior 7 day shield

[earnest raven]

One of these things is not like the other, one of these things doesn't belong.

And another.

[signal orchid]

Daily tasks seem to be getting a little bit harder now 😂

[tawny depot]

G5 miners just sent home for a second time? what are you doing?

[dusky bone]

read the announcement and do not start writing immediately 🫢

[versed pivot]

[analog prism]

How about fixing this issue??? According to this we are promoted to the masters league. BUT according to the other we are stuck in EXPERT league. Why bother participating in events if Scopely drops the ball on this one.
And, the Store will close in a day and we will not be able to get stuff. All Alliances getting promoted suffer with this problem. Tickets have been lodged and still no response from CS.

[lofty sluice]

Not exactly a bug, but maintenance shield replaced the tsunami relief shield. Yellow shields will now drop in 6hrs instead of 25hrs.

[small summit]

Can't login, stuck on adjusting screen.

[unreal warren]

SS Revenant ship. Buffed (in 58 space as Titan cannot reach 60, think this needs to be fixed for ALL buff ships to have bigger warp range). Ran several type 3.1 solos. When I reached around 50% hull decided I should add defiant and Cerritos buff. Sent all ships to 58 space. Added defiant buff and Rev said it was destroyed but it wasn’t repaired and ship was there in the system buffed with Cerritos and again said ship was destroyed. Repaired and ship was there in the 58 system. Went back to the 60 system and ran a solo again it said ship was destroyed when it wasn’t, this happened for several Armadas then was ok for the remaining solos. This is very annoying and shouldn’t happen, also warp range of buff ships should be increased.

[vivid bronze]

obviously. but that system has no epic nodes in it.
mined there frequently before

[west rune]

When are you fixing the level 70 poly's

[fallow tangle]

“It’s purely visual”. And according to their announcement this morning. They literally don’t care about them. They want everyone to ignore them, like they do

[buoyant matrix]

well, Thats the new meta I guess. Scopely does anything, players ignore it, no matter if its events, new grinds, new mining, new ships, whatever. 😄

[tawny depot]

I have been called home twice now from G5 mining nodes, on both occasions the original nodes are showing me still on them with no one able to take them. They are also ticking down like they are being mined when they are clearly not as I can use the ships that had been on the nodes.

[lyric pelican]

I bet there's players with CHILDREN younger than this bug. Once again I get stuck in a game breaker just for using the refinery. I SHOULDN'T have to restart my game for stuff like this.

[steep marlin]

Maintenance shield wiped out what was left of tsunami shield. 1 day 12 hours last night when I checked... 6 hours this morning.

[sharp basalt]

The gold shield last night and the gold shield this morning .... I would rather have the gold shield of last night ....

[verbal hawk]

Reports from some of my alliance mates saying some miners were recalled missing res

[ornate rapids]

looks like the update messed up the transg hazard amount in the lvl 62 systems, great job guys

[split minnow]

2 of my 3 miners that were out last night were recalled but my mats levels do not seem to reflect what was in the hold... they were in token space, so its gonna cost me two more tokens to go back... AND certain mining nodes wont stop scrolling to be selected..... here we go folks, another launch day that needs pesticide....

[winter hazel]

My miner too keeps getting sent home

[grave valley]

I think a bug in lvl58 tiefurt my gs31 ship zap 5 ships abilities stop after like 4 ish times and have to reboot for it to work again

[jaunty light]

hey mate, can you please submit a ticket to our support crew. same with @winter hazel

[dense frigate]

I had this same issue. 2 million 3* crystal is gone.

[verbal crater]

I dont think that's the uss browning.

Its a romulan mission called "effortless"

[dense frigate]

Hey the troubleshooting tribble told me to go off.... It doesn't let me submit a ticket saying that you guys recalling my ships somehow made 2 million crystal disappear

[faint spoke]

Faktionprices for Selkie with Terraner: Klingon has wrong prices, fed an romu is it correct

[uneven torrent]

Franklin A mastery still bugged. Can't collect and I have a lvl 51 archive building and a max tier and max level Franklin A

[open ether]

My bulk refine settings keep getting cleared at least once a week. This is very annoying

[dense frigate]

Spend hours mining overnight and come back and nope nothing 2 million cargo lost because of scopley

[honest adder]

Submit a support ticket, they fixed mine

[shy lotus]

Bulk refinery settings clear every time what you get from that refinery changes (leveling up or research that impacts it). I agree it's annoying but at least it's a bit less annoying knowing when I have to reset it.

[open ether]

My ship parts cleared today and my isogen. I didn’t level up ops or get new TC pulls for my iso.

[shy lotus]

All of your ship parts or just a tier of them. I've had isogen reset without giving new pulls when I level up the building. No idea on ship parts, for me it's always reset when I did research that changed what I got from it or leveled up ops.

[open ether]

The whole tab. G4 and g5 reset. And not until after my morning refines which were post game update.

[lime flare]

That's not an improvement to the game, is it? I wanted to see how many enemies I had shot in the mirror, and now I can't see the exact number through the boxes. PLEASE correct to the old view @slate wind

[shy lotus]

Sounds like yet another new bug...or ongoing bug...I'd suggest opening a ticket and having them tell you if someone changed that was supposed to have that impact but my experience has been that 90% of the support people don't bother to actually read and assume...so good luck?

[pine geyser]

Nicht 1mio plus

[whole nexus]

24 hours later we still have no solution in the promotion in the tournament leagues and we only have 24 hours left in the store

[proven egret]

scopely strikes again daily really, now they have oconel in transogen space to 400% hazard yesterday it was 20% awesome clown move

they should just change the name rom Scopely to "Crooks Are Us"

[whole nexus]

Then they get angry when you tell them that they are inept.

[split minnow]

ticket number is #27760520

[proven egret]

its not a secret surely they are by far the most inept company on the net, they have no real peers in this

but to be fair it is not really ineptitude so much as they just really want to steal from the players, you will never convince me or any other person that anyone in their field of work is unable to fix the same bugs that have been around now for over 6 years so it has to be intentional screwww the player moves

[fallow tangle]

It’s just visual. They don’t care about visual. And they don’t want you to care either!

[hushed cliff]

What about the alliance tournament? Nothing has happened with the promotion and unlocking the master store yet!!!

[violet wren]

Hey an fyi- the new gold shield you enabled totally overrides the gold shield I already had so it shortened my shield by a whole day

[icy hazel]

I was really hoping you'd finally fixed this. When will the alliance tournament store actually show the correct currency?

[mental hamlet]

alliance chat is not popping up properly

[waxen hearth]

And the clowns continue their excellent work ethic.

[winter axle]

I am on Server EU 145 not seeing any borg polygon armadas in Manmoor , only borg type 03 solo armadas. Was advised to post here.

[outer seal]

Same happened to me. Logged in, miner that's been eating in t'aiek token sitting at my dock. No sign of the 14mil uncommon transogen it should have brought with it.

[buoyant grove]

Thats your FIX ??? it must be 100 not reduce to 100.

[candid chasm]

did peace shield time get reduced, last night I had 1d9hr left, this morning after update I have 3hr10min left

[quick olive]

Think the new post-maintenance bubble replaced the tsunami bubbles.

[candid chasm]

Yes, just noticed an earlier post, thanks

[raw crescent]

To 'Reduce Confusion' you'll be removing this as well then?
<@&509690795536941056>

[quick olive]

S41 has some very odd lag going on. Ships stalled, then bombing across the system, mining numbers freeze, then lurch forward after 10-15 seconds. I'm used to transactional lag (stores, refineries), but this seems new.

[fathom nest]

I love still getting the spinning, black screen in just about everything I click on. I'm having to restart twice in 20 minutes. I don't know why I continue with this frustrating game.

[ornate rapids]

interesting, on my server they incresed the 2 lvl 62s to 400%

[karmic crown]

They're rolling out a fix for that, restart your games.

If it hasn't gone back to normal, be patient

[vale lily]

<@&509690795536941056>

Did the application of hazard damage change after the patch? Up until last night I was able to go into the 50s systems and get around 40 kills with each of my G5 Epics before they died. After the patch the same ships with the same crews in the same systems get around 33.

[dense frigate]

I guarantee my ticket will just get closed for loosing all the cargo in my miner after they recalled all ships

[raw crescent]

They sent out a comp chest for that already

[shut urchin]

SO... are we supposed to thank scopely for taking away a day plus of gold peace shields? and replacing them with something that is expiring in like 3 hours? Kind of seems like you should be giving the US servers another day (plus) of gold peace shields to correct your "mistake" of adding a shorter peace shield to everyones account.

[civic cove]

No longer getting credit for Faction Hunt.

[brave widget]

Is there any feedback on the wrong Alliance Tournament evaluation already? Do they work on it?

[dense frigate]

When cuz I didn't get one. All I got was launch day and flashpoint

[raw crescent]

A few weeks ago

[dense frigate]

<@&509690795536941056> That's a completely different issue. Does not cover the issue this recall caused making me lose 2 million crystal

The ones a few weeks ago was transogen warp tokens.

[quartz robin]

I updated this morning. The app loads up to 76 percent and stops.

[latent talon]

Update installed & wow the lag just trying to do my daily claims... Another successful 💩 arch launch! Wonder how many players we can shake out this time.. 🤦

[fathom nest]

Yeah, the lag is absolute 💩. I just left my ship in the FP space, as the gene was completely unresponsive. Yes, another successful Scopely update.

[pallid ruin]

Glad to see the HELP 2 button is STILL THERE! 😡😤

[slate wind]

Asked about it, and no change was made to the hazards in the common, unc and rare systems.

[vale lily]

Thank you, but something is definitely strange. I just sent a ship out again to see if it is the same.

[lofty swift]

Two updates and still the problem with Franklin-A archives not fixed. Please explain why?

[magic echo]

Bug fixing is low priority

[ornate rapids]

they are fixing it on a person by person basis as ppl file tickets. being proactive is against scopely company policy

[obsidian escarp]

<@&509690795536941056> the maintenance gold shield overwrote the 7 day gold shield you applied last week….. can you add another day for those who might be offline still and/or were planning on another 20 hours of guaranteed shield?

[ornate rapids]

what does it say about scopely that I half expected them to do that lastnight thinking about arcfall

[slate wind]

Asked about this and we won't be adding the extra 20 hours.

[obsidian escarp]

I appreciate the confirmation but that’s a pretty bad decision for those counting on the gold shield 🙂 Thanks for replying

[ornate rapids]

can u at least modify how peace shields are added so this won't happen in the future?

[ember vector]

Going to fix the help button anytime soon?

[slate wind]

Yup.

[fair prism]

Daily mining goals seem high

[atomic drift]

Can't verify because I'm stuck at 76% after updating, clearing cache, and everything. anyone else in the same boat?

[blissful charm]

@slate wind

[ornate rapids]

read ingame news

[latent talon]

Works for me, I broke the gold shield in the first hours of it! Looking forward to catching players with their pants down! 😈😁🤣

[orchid dirge]

FYI a am raising complaint at Scopely due to the lack of response from community manager and mod's after I tagged them multiple times

[bleak nova]

Serene Squall G4 Unlock Claim is broken. States unclaimable

[tender girder]

Same issue as noted earlier...

[lavish fog]

Just FYI, immediately after the maintenance it was changed, but appears to have been reversed now.

[acoustic reef]

I cannot pick-up the Warp unlock for the new ship 😡

[acoustic reef]

Same here 😡

[inland arrow]

question... something changed in the hostile reward chest?? I had 251 of them, click once to open the first 100 as usual, and it is showing I dont have other 151 to open... was this changed to open all chest u had at once or scopely just ate 151 of them??

[clever stone]

I think it’s the QOL adjustment, it does all cheats in one click

Also unable to redeem the T5 upgrade

[lone oracle]

Miner was out mining last night in Transogen token space with over 30 Million common Transogen in it's hold. Still had room for 60 Million More. Just logged in to my Transogen miner being in dock. Undamaged. NONE of the transogen made it home. There was NO announcement that the update might cause this.

A week of my best miner's time completely wasted. My last two tech support requests have gone completely unanswered. I am done with this game. You guys can't get your STUFF figured out. Not worth the frustration.

[full mural]

What's happening with the alliance tournament store screw up?
We got promoted but still only have the store we started on when it should go up

[inland arrow]

ty!

[clever stone]

Ok rebooting game fixed the claim issue

[raven tinsel]

Still can't get in game. So how is someone that can't get in the game going to fix the shield?

[pallid ruin]

PLEASE FIX THE HELP BUTTON!! Driving everyone nuts!

[slate wind]

Fixed!

[full mural]

You know scopley don't care about helping us that's just a joke at our expence

[frozen pawn]

Seems to me that it would be a diabolical decision by scopely to undermine their own playerbase's confidence in them by carelessly going back on their word, without even telling players. The expectation has already been set, now some players who relied on that expectation are going to be caught unawares when their gold shield prematurely expires and they are negatively impacted.

[pallid ruin]

Yeah I know...very well, but maybe if we BUG them enough about the 🤬 bugs they'll fix something simple... @slate wind

[split minnow]

ticket submited as earlier indicated, and now it just did it again. lost more mats and another token, luckily my 2nd ship was in Neken and not in silent space.

[ruby stone]

Not ‘as intended’, i presume?

[steady badger]

Needs to be fixed

[full mural]

they have ignored the whole screw up with alliance tournaments so far all those that should have been promoted still have same store when it should change on the day it has every othertime we got promoted they just dont care unless its about more money coming in

we were in the expert league got promoted then relegated us right back down and they have ignorfed that bug all together

[jolly rapids]

You Are Not Eligible

Sorry, commander. You are not eligible to claim this code.

Your Code : SNWPT2

As always...

[karmic crown]

code isn't live yet

[full mural]

we got promoted finished 4th with top 5 going up and at least 800k ahead of 6th place i had the promoted message come up then 2 mins later the relagation one. loads of players posted it here last night about the same thing but they havent said anything about it

[fervent thorn]

Me too

[jolly rapids]

So why they posted code on FB?

[raven tinsel]

When you get updates and the players say what they brake now instead of saying wow that's cool. Don't you know it's time to fix the game. Not just add things to a broken game

[pallid ruin]

That's some high-class BS! That's ridiculous

[full mural]

if you go back to last night loads were reporting it, my alliance is too strong for expert league we get promoted from there easily but not strong enough to stay in the master league and struggle to stay up most times we dont so we haver been promoted about 4 times so far including during the first grandmaster one (which was supposed to be a one off we will skip over that0 everytime we get promoted the alliance tournament store changes on the day but this time it had the promotion message it said master league on the banner last night but now its back to expert again after we did the work to get promoted

[pallid ruin]

Well, at least you are in that position to be that far up haha, my alliance is fairly new, so we have to build it back up. Not saying that it's right by any means that you have to deal with that. Yes, it's just a game, BUT that is still a lot of stress you shouldn't have to deal with because Scopley can't code correctly.

[hard rain]

They advertised it on Insta 30 mins ago lol

[full mural]

we have a group of 3 alliances that are allied two struggle to get promoted to the top board but stay on expert easily so we offer places tpo their members to either help us get promoted or try and stay up and let some take turns with our 3 or 4 empty slots some came over help us get up and then this happens its crap

[full mural]

when they put the promo codes out it normally says its live in about 30-45 mins

[pallid ruin]

That's actually very interesting, pretty smart! Never would've thought to do that with other alliances.

[full mural]

we tend to ask one big member tp join was a fellow ops 66 that joined us this time and then the other slots let their members take turns to join no lvl required then they get better store we get help staying up or going up so it works well if you time it right, another joined us this time but he a ccepted the invite too late about an hour after it started so couldnt score so if you do it then make sure anyone is in before that

[pallid ruin]

I may have to present that idea to leadership in my alliance. We had a huge problem with my old alliance and the whole of the actives left, and I went with, but I won't get into it on this channel. But I like that idea! 🙂

[full mural]

amnyway you can work togeter against dopley is good, just make sure you dont leave another alliance short on points if they struggle as well lol

[pallid ruin]

Yeah no, I usually am #1 or #2 in terms of points for the alliance, so thats not a problem haha

[slate wind]

There's a slight delay for the promo...

[full mural]

itsdd more alliance in general both that send players to us have no threat of relegation and were about 300k off promotion so its that really, making sure your points going somewhere else doesnt leave your alliance at relegation threat

[pallid ruin]

I'll keep that in mind 🙂 thats helping a lot! Scopley should fix it haha BUT better to be better than to stoop haha

[slim torrent]

I'm getting multiple reports of ships sudden teleporting back to stations. Including one from token space.

[crude locust]

Happened to me as well. Have had it happen multiple times today.

[icy hazel]

Well this is fun. I have a brand new ship I paid money for, with an ability that I can't use.

stays stuck at -23s even if destroyed/repaired

[cerulean coyote]

<@&509690795536941056> <@&509690975057215489> the new mission's last task is bugged if you press "go" from the on-screen mission flow or "locate" via missions list. instead of taking you to a raw common mining system, it takes you to your home system.

[azure linden]

Please fix the Kir'shara artifact. It keeps breaking and I now cannot kill any hostiles in the system as they are already selected and unable to de-select them.

[warped tusk]

Mine is also stuck, but at -02s

[icy hazel]

an unfortunate longstanding issue for several months

[azure linden]

Yes it's long overdue to be fixed rather than continuing to introduce more new ships, officers etc.

[icy hazel]

a while ago, you could add hostiles to the queue for multiple ships; very useful when grinding or in Wave Defense. Then they "fixed" that and now hostiles can only be in one ship's queue. But they can still be in another player's queue 🙄

I look forward to the day when they fix a bug that doesn't alter gameplay mechanics and is legitimately a fix.

(like the bug where if you buff a damaged ship, sometimes it "destroys" it)

[mystic abyss]

S86 I still had a lot of time on the gold shield for the weather events but that is gone when the gold shield for maintenance expired. Was that intended?

[quartz robin]

Still can not open the app.
I get a black screen with adjusted, and rowting circle. Because of this my shield 🛡 will be down, or soon willbe?

[shy jewel]

US51 at least in the lvl 70 system solo armadas are not respawning

[latent cloud]

Game loads another window and says preparing and then crashes (e.g never moves on from this). I don't know if this has been mentioned before but thats a bug

[sick tinsel]

Have a glitch. I put warp range officers on ship went from 790 to 909 but when I move it from base it drop back to 790. Need help on this.

[young fog]

Turn off Cornhub 🌽

[ornate rapids]

the wording of that announcement seems to indicate they didn't understand ppls concerns about the shields, the issue isn't that ppl wanted it extended, they didn't want it dropped early. 7 days for the tsunami was overkill, but once you gave them out and told ppl they had 7 day shields it is ridiculous to drop them a day early. it's once thing to mess up and say "oops, but we aren't fixing it", but pretending that ppl are mad you didn't "extend" it just dishonest.

[young fog]

Stop gooning and clean your sticky keys

[digital lance]

How am I supposed to submit a bug report if it has nothing to do with any of these?

[charred crater]

Does the FC seat from the big monthly pass not work? Didn't see an extra slot opening.

[modest swan]

This has to be a bug right? A T1 specialty ship that's epic vs a T1 Fortunate(The lowest survey in the game) and there mining of common transogen is almost identical? This is with a level 40 Transogen forge by the way. So I'm guessing the forge basically does not affect the Squall?

[spare mauve]

Anyone else stuck on "adjusting"?

[ornate rapids]

it isn't a FC seat, it is a fleet preset that lets you swap out all your ships and crews at once, like a crew preset but for the ships as well

[spare mauve]

I can't even log in, game still stuck in adjusting

[fallow tangle]

Yeah. Apparently the transogen ship is only for epic. Because even with 1500000% research. I can’t mine more than a selkie

[modest swan]

The crazy thing is there is research for the Squall to re-learn how to mine non epic transogen. But this can't seriously be what they are expecting. Why would the transogen forge not also count for the ship literally designed to mine transogen this is crazy.

[bright sedge]

thx Scopely for letting players earn Serene Squall bps through the events other wise it would take some of us half year alomost to get enogh bps to build it

[charred crater]

how do I use the flled presets?

[fallow tangle]

Waste of 100$

[modest swan]

Can one of the <@&509690795536941056> 's have this looked into. I'm hoping that this is a bug that will be fixed. There is no way the first survey ship in the game at T1 should be mining the same amount of common transogen as the brand new T1 epic Squall which is literally designed to mine transogen. It also seems like our transogen forge is not effecting the ship designed to mine transogen.

[fallow tangle]

This has got to be a bug. Transogen miner mines at the speed of the bb. DONT buy this guys. I want a refund.

[ornate rapids]

gosh, if only there was seperate research to boost it's UC-rare mining rate, and if the ship ability said specifically it only boosts the EPIC mining

[ornate rapids]

new ships base mining rate is awful(the ship ability makes it mine epic at a slightly decent rate at tier 1), so if you have a G5 or G6 miner they will mine UC-rare faster until it is tiered up and researches done to boost the lower rarities

[ornate rapids]

I think the actual node speed is tiny, the forge boosts it on all ships but the mining rate(mining bonus) on the squall is TINY compared to any G4+ ship

I think the squall being useless on lower rarity transg is a stupid design descision, but seems to be working as intended

[fallen comet]

WD Systems not working shows system as empty ask me to start then when i click defend says zone full and wd underway

[ornate rapids]

waves have been pretty buggy lately, the timer and current wave display is totally broken, and I've seen it not show an active wave b4 to, but restarting the game let me join it

[slate wind]

Pinged you.

[ornate rapids]

if you cancel the queue it usually will allow you to attack/requeue them, but not always

btw: not letting ppl that buy a ship be able to also get 1 F2P is pretty cruddy, especially when it is a miner

[mental fern]

My Rottie out in far xindi just got recalled to base with no reason, almost full health as it was after armada, no report

[gritty cloud]

Anyone getting this error when trying to redeem the code?

[lone oracle]

Just redeemed mine without issue.

[ornate rapids]

it wasn't live for a bit so if that wasn't just now than retry

[gritty cloud]

Happy you got yours..but not my question …I’ve been trying for some time

[ornate rapids]

you might dbl check you don't have a space in the box, sometimes that messes it up, otherwise I would dbl check your squall BPs to make sure it didn't work and hen file a ticket

[hoary grail]

I've got the same problem. It happened once today after the maintenance and once this evening. None of the raw uncommon transogen has been added to my inventory. The miner seems to still be at the token space, but I can't see it

[gritty cloud]

Good call @ornate rapids … I have 4 bps .. 2 from the Claim chest and the other 2 must be from the code..although it gave an error

[slate jolt]

Anyone else notice that the Bulk Refine settings are gone?

[ornate rapids]

no, 2 from claim, 2 from mission, code includes 10

[gritty cloud]

Then I don’t have the 10 from the code.
I’ll try tomorrow

[olive gorge]

Just tried doing some solo elite waves as need the RSS for tomorrow's refines. But ships after wave 1 were untargetable. Thinking it was just a weird glitch i restarted my app and tried again and exact same thing happened again.

Wave 1 no problem, but wave 2 no matter how many time I select targets and press attack my ships don't move anywhere.

[ornate rapids]

what level are you? I would assume the code would work for anyone 30+ or similar but maybe an ops issue?

[split python]

I just had another miner in token space magically returned home, and the node I was on is glitching

My transogen token space miner did the same, back home without me revalling

[glass pilot]

well the cool down on my new ship is stuck at -12 seconds so now i guess i can’t kill the auto grinders. yay

[fallow tangle]

False advertising!

[slate wind]

Following up on this.

[bright sedge]

can someone please tell me what i amn supposed to do with all these 3* canisters and containers, I am lvl 47

[ornate rapids]

nothing, you can only refine ones from hostiles in your lvl bracket sadly

[bright sedge]

then what good are they

and why even award them

[ornate rapids]

the ppl that should be hiting those hostiles can refine them

[acoustic topaz]

Transogen consumable ship efficiency doesn’t work correctly. Someone see this? Doesn't calculate correctly 50% of parts

[bright sedge]

scopely should award the higher lvls with something they could use

[swift mica]

My miners are also auto recalling. One from territory and one from non token transogen space

[ornate rapids]

I actually think scopely should allow a limited daily trade up to allow ppl to ease into the new loop since those hostiles are such a pain to deal with, but scopely is scopely

[acoustic topaz]

Transogen consumable ship efficiency doesn’t work correctly. Someone see this? Doesn't calculate correctly 50% of parts

[ornate rapids]

there is a similar issue with the loot dropped by silent hostiles

[crystal current]

I ve killed my q trial hostile but the timer is still running

[ornate rapids]

I'm sure it is 50% base efficiency, so other researches are already lowing the initial amount you saw b4 popping the exo

[charred sonnet]

So the 7 day peace shield in the US got nixed by the 8 hr peace shield from this morning?

[ornate rapids]

yup

[charred sonnet]

Smh

[acoustic topaz]

No because the amount Is about 33%

[ornate rapids]

there are artifacts and researches that increase ship efficienbcies depending on the ship

[acoustic topaz]

If i had to pay in borg cube about 6,4 milion of parts and when i use i pay 4,2 milion Is not correct

[ornate rapids]

they already announced they weren't gonna fix it

[charred sonnet]

That tracks with their usual...

[ornate rapids]

the wording makes it seem like maybe the person that decided really didn't understand the complaints/situation but scopelys gonna scopely

[teal shard]

Someone want to fix this recall bug? Just got sent home in mid-warp smh.

[swift mica]

Also I just completed the mining for Scotty's Engineering and didn't score for the meta.

[teal shard]

It also just reset my level on the Stella I was working on when it recalled. Seriously? Make me grind even MORE?

[ornate rapids]

give it a bit, meta event scoring is sometimes delayed

[acoustic topaz]

Is not clear because in game this specificate tha reduce of 50% and 6,4/2=3,1

[ornate rapids]

it doesn't say 50% reduction, it says 50% additional efficiency

if you went to work tomorrow and were 100% more efficient than you were today you would do the same amount of work in 1/2 the time,

[acoustic topaz]

50% efficiency based on what?

[ornate rapids]

or you would do 2x the work in the same amount of time

[acoustic topaz]

Not understand what you mean about, but ok.

[swift mica]

It did after a while. Thanks!

[ornate rapids]

usually it is near instant, when delayed it is usually within a few min, only seen it take like a hr once

[twin spade]

Since today morning i have No Chance to get into the game

@crystal current Ich Versuche seit der Wartung heute morgen in das Spiel zu kommen. Keine Chance😈

[ornate rapids]

repaired? reinstalled?

[fallow tangle]

New ship cannot be repaired

[rain lichen]

i was farming nano probes twice today and was kicked out and retruned to my base., and i ddint even get the nano probes I had already gathered??

[fluid abyss]

Dead Transogen node in Weyux Rho on s95. It's in token space, which is already limited as it is. This thing has been stuck this way for at least a week when I was here last, but now there's an event going on, so nodes are in high demand. This needs looked at.

[tiny wren]

I bought the new ship... And cant use it, because i ve the timer bug on the ship ability.... First - 4, now - 42 seconds/minutes whatever... AND I cant reach someone at support, i m sent in a circle from the Chat bot. No Real feedback possible.
Interesting thing.... To buy something i cant use and there s no possibility to "give back the bought item or get compensation".
I m curious what consumer protection authorities in my country say to that.

[flat niche]

I was mining on a node in token uncommon transogen and my ship returned. I lost the token and everything mined the node i was on will not not load, says unknown to others in game like the screenshot above. my logs show nothing about the ship. same circle on the chatbot when trying to put in ticket. can I somehow put in a ticket or send screenshots to someone @slate wind i dont want to use the ship, but this will serously hurt my event progress the longer i wait

[Seyodea Space S:1509594308 X:-247.4873 Y:-506.0686] s99

thank you

[pale gorge]

Here is an easy one for scopely, ipad app players are mostly unable to access alliance settings as Admiral in order to alter or delete an alliance. 4 I know of up to now. Instead of edit settings it puts you into the search and join an alliance list. Anything we can do other than clear local, hard reset ipad, and try again?

[viral hearth]

I’m getting that too, either sits there with a load icon just spinning or if I click on it to try to get the ship onto a mine it’s booting me back out to Galaxy view so can’t mine in 6* silent token space

[native saffron]

I used automated defenses on my not exactly free ship and see that lorca's fist was activated for me. Is the serene squall using the fc ability cool down time, because clearing localization just gives varying negative numbers for automated defenses

[wary pewter]

How bout a game that doesn't crash every few minutes it's less than 5 minutes now mean common Sense says you can't play a game if it can't stay connected

[fickle ridge]

Seems to have been said already but at least twice so far, I activate the Serene Squal's ability and park on a node, only to have the ship suddenly teleport back to my base but the skill is on a one hour cooldown. I just went back to the system, there is one of the chasers sitting on the node where I was, and the game is telling me someone is on the node (but no one is there) and the node is draining.

[vague drift]

ive been parking the hostile and mining freely - seems more efficient to just mine and can then forget the hostile and ability.
the hostile needs those researches from my quick test so you can go mine as far as warp reaches if you park the hostile

[viscid quarry]

I am having ships just show back up at my base without being recalled and not having the res they should. every node i was on now says occupied by the ship that went back...

[slate wind]

Did you have the automated defenses turned on?

[viscid quarry]

no, i have made no changes to my settings. i don't even know what that is.

[split python]

yeah, stinky a lot of us have had that problem. not even just transogen nodes. i had miners in 3* lucrative mining token space just show up back at base. kinda ruined my lat rush play

[viscid quarry]

im having it in territory. and my voyager out doing missions did it too.

[split python]

yeah. i've seen people say in territory, in transogen token space, other token space, and one guy even said his ship was recalled mid-warp

[viscid quarry]

we had enough glitches we didn't need an update to add more....

[pure imp]

Ship in token trasogen space instantly went home - no transogen received, no event credit and the node appears broken now.

[chilly sable]

Dchok officer ability showing no difference in mining speed. Anyone else? Specifically epic transogen I’m looking at

[earnest crest]

Are you testing him on the SS? it already has a huge mining boost to epic, so his effect would be diluted.

[chilly sable]

yes fair point but i think the number was literally unmoved. will try again soon.

[floral forge]

I'm experiencing the bug where I logout with a ship mining or auto-grinding, and when I log back in that ship has been returned to base

I've updated my iOS client this morning

One of my alliancemates said they're experiencing it also

definitely not sending anything to token space until this bug is acknowledged and patched

[craggy kernel]

The events say that you get 1500 points per unit of rare transogen mined, however according to the scoring I am getting about half of that.

2000 rare trans only scored 1.5m points.

[icy terrace]

Nothing serious but the klingon faction still allows you to buy the more expensive bps after getting the discount

[fervent loom]

So, your maintenance gold bubble overwrote the Tsunami gold bubble. So my base was unexpectedly unshielded without my knowledge or forewarning. I want all raided rss back. Ticket open. This game is becoming a paperweight

[hoary timber]

Im reporting a bug that might be specific to server 402 unless anyone else is experiencing it, ships in tt systems keep randomly being recalled for all members of my alliance

[split python]

not just 402.

[karmic crown]

If your ships are being auto recalled, please list your server so I can attach them to the note.

[split python]

709

[hoary timber]

Screen shot shows nodes still occupied whilst ship is back at station

[fickle ridge]

24

I have another fun bug that just started. I pop the Serene Squall skill and park on a node, the first few hostiles get handled easily but then the next one pops me like the skill isn't active. Sometimes I can 50 or 60 and now it's one or two

[strange dove]

Not sure which epic artifact is actually up for grabs here…

[outer seal]

There are dozens of complaints of this in this thread since this morning. I've had it happen twice today losing the token and everything mined both times.

I guess %#&@ me being able to compete in the slb

[shy lotus]

I've had that issue at least 5 times today with any ship I put in dock A. First it recalled a miner from token space. Then it recalled an auto grinder twice. And then it recalled my nsea from mirror twice. None got any of the loot or xp from what they were doing. None were destroyed or even damaged.

[karmic crown]

server number?

[shy lotus]

Server 89

[outer seal]

Server 30 for me

[tidal sage]

Had it happen twice to me. Both times only on dry dock A. Server 9.

[shy lotus]

I tried him on a g5 miner, the impact was next to nothing for what is supposed to be a 1000% increase (like 780 something verses 760)

[formal pecan]

<@&509690795536941056> Wondering if anybody else is having what keeps happening to me today. My ships keep mysteriously returning to base after I log out, including from token Space. They’re not being destroyed. They’re just showing back up at my base. It cost me 2 tokens for current arcs resource please have someone looking in to this.

[shy lotus]

Multiple of us have reported this, was it ships in dock A for you as well?

[hybrid hornet]

i had it happen to 3 surveys all at once, two different times this morning during lat rush. then again with one in transogen space, from dock G.

[formal pecan]

D, wonder what is causing it.

[slate wind]

Pinged ya

[shy lotus]

No idea, but know hammy reached out for more details to try to get it resolved and it is now under known issues. Hopefully will be resolved soon.

[blissful harbor]

So my miner just recalled from transogen token space for no reason as well

[karmic crown]

server number?

[floral forge]

Server 704

[simple sierra]

I can't log in to the website. Keeps telling me the site can't be reached because it's down or has moved. Anyone else?

[solemn beacon]

happened to me with multiple other bays

[fallow tangle]

How many new errors for the new miner will we encounter that will NEVER be fixed?

[fallow tangle]

I got zero mining boost. It was a scam

[true crater]

So…Meta no workie….

[sharp basalt]

I just opened "all" 111 boxes and then ... No more boxes. . .... No clue if it opened all 111 or just 100 as it has in a very long time.

[true crater]

Silly me, I should have restarted the game because why would I expect anything in STFC to work correctly out of the gate. Carry on.

[fervent loom]

Nothing? People's bases get drained because of dev messup with bubbles and.... crickets? @karmic crown

[tardy granite]

There's an #⭐-official-announcements position on that, which doesn't really address the bait and switch aspect of it.

[fervent loom]

Yeah, it just said they wouldn't extend the Tsunami shield. But... that wasn't the problem. As always, they read half the complaint and posted a pithy update. The problem is that the 8 hour maintenance shield cut the Tsunami shield short by about 22 hours. Leaving a window where ppl had unshielded bases when they thought they had many hours left on their shield

[karmic crown]

Two cms are currently pushing for some sort of resolution to it, as of right now we have no other information.

[warm willow]

Can server 49 get shields. Many accounts locked out. We had multiple today just in our alliance and one guy has been locked out over a week

[formal pecan]

I just got informed even thought my miner magical appears at home I show as zero on a still. There is something messed up.

[compact prairie]

It keeps freezing on a loading screen like this on iOS and PC.

[stuck hemlock]

the game is unplayable again!

[compact prairie]

yes, and air is air.

[stuck hemlock]

lost 5 minutes already where i can't do anything

this will happen everyday around 06:00

[compact prairie]

ok no this is becoming next-level unplayable.

Enterprise stuck in a battle loop.

Everything's lagging out.

This is literally becoming less playable than an indie game beta.

[stuck hemlock]

don't what is happening but the game was always already unplayable and unpredictable but this is next level

12 minutes gone where the game is really unplayable

nothing is fixed or resolved since last maintenance great work keep this up 🆙!

this way there will not be an player base left.....

loot chests is also broken have 228 open 100 and guess what 0 are left!

game is still lagging and unplayable!