#๐พ-bug-reporting
1 messages ยท Page 208 of 1
Rip stfc. It was once a good game.
I've been lagging bad since last night server 101
<@&509690795536941056> Please see the above message. I will keep opening tickets until this is fixed.
"Hey Commander! Thanks for reaching out, we're currently reviewing your concern. We'll get back to you as soon as we can but let us know if you have any other concerns. We'll leave this ticket open so we can follow up with you. ๐"
The above is not acceptable when you fixed my teammates the same day and when his ticket was submitted after mine for the same issue.
I have submitted another ticket as well since Scopely seems to be ignoring me. #27566402
money, that is why i refuse to spend anymore money till they get their act together and fix the game
There's a major lag in claiming stuff from event store currently.
- pretty much claiming anything (refinery payouts, gifts, etc)
they kind of have to fix CS as well... ultimately, CS doesnt understand what is and isnt a game problem either. They like to close tickets, too.
Yes but those that can't keep their cards in their wallets for 24hrs is why issues remain.
so true
i see the red numbers, i collect the red numbers, the tab marked in yellow disappears, all red numbers are gone - 5 minutes later they are back, all of them. dont tell me to contact support, they already told me they dont have a solution. so maybe. just maybe. fix. your. game. ๐
@jaunty light
Just fix this already!
Still havenโt fix my rewards yet whatโs the problem now itโs been weeks with no response
Fix itโฆโฆ
<@&509690795536941056> still not got a shadow market refinery to spend my tokens in. If you get the chance i understand your busy with the other bugs but i really need the ship parts.
Has anybody noticed, when the game gets hung up on the "preparing" loading screen, it seems to always be on the "Friend Ship" quote and then just keeps repeating that same quote?
anyone else having issues with bulk refine? I have 3x stacks of 4 chests set up to claim (3* ore, crystal, gas)... I click to bulk refine, it shows it opens 8 chests (just ore and gas) but then sets the timer on all three rss types
what are you talking about?
visual bug, you should have received everything, but it doesn't always show it all
ahh ok ๐ thanks for putting mind at ease!
for which ship type
each grade has a ship converter bucket,
in the parts refinery
All but battleship
hi <@&509691205798592532> <@&509690795536941056> my ticket number #27555557. Missing drydock G, already many days has passed since i reported this and get no reply
no megacubes spawning on 42
All i have showing is greyed out battleship converts as not done that yet
scroll over on the converter bucket
because you just showed that you don't have the battleship, so it's greyed out
Cant find the tokens in the items
Silly question do the tokens work for mats conversion too
no, different token
Thats as far as it goes
Thats my daily convert token but cant find the others
I did get a lot of mats comverts the other day so wondering if they spent on them
You'll need to file a ticket with CS. #๐ฝ-how-to-contact-support
shouldnyt scopely be checking localization settings to determine DD/MM/YYYY or MM/DD/YYYY in here? because if its available in february, then why isnt anything showing ๐คฃ
TX for play game ๐๐๐๐๐ท๐ท๐ท Great scopely
I'm lagging horribly now
Am I missing something here? or are there Rare and Epic Artifact remnants?
two different type of artifacts
how does one acquire the rares? because my trade ins are all Epics, from levels varieties of maxed artifacts
I see, I have to trade the disruptors... so its a choice between upgrading more artifacts or upgrading existing ones.... thats kind of a dumb mechanic
thanks for the assist
now to figure out what i do with 14K Epic Remnants lol
This for 3 weeks my ship can't get home
Major lag on S76. Players not being warned that another alliance has a mada against a Xindi target. Second starters timer was more than 15 minutes. <@&509690795536941056>
<@&509690795536941056> purchase did not hit account. 72 hour response window is unacceptable when when related to actual money spent.
These folks are no help. They wont fix my khan mission and tell me they have to bump it to someone else when they just fixed for a teammate yesterday.
Meanwhile Im sitting here cannot get more khan sp unless I do level 3 and then I get less.
<@&509690795536941056>,when i join a takeover the game shut down every time.its very annoing.fix itplease.btw iโm inserver 125 now before the merge i never had this issue.
Good luck getting them to care about our problems lol.
They only care when they are not getting any money
Pinged you
Ever since I mastered all of these, I only push one button everyday so there is something wrong that these didn't go correctly before. I'm not going to push the button again until they're all at the same time.
have you leveled your operations in the last day? only thing i can think of.
Since months the Ghost Armada Bug is not solved. Do you plan to solve it anytime???
is the webstore down? wont even proceed past the email id.
I dont expect you guys to actually do anything about it but the game constantly needs restarting. It runs like ๐ฉand needs constant restarts on pc or phone. Why dont you guys stop with annoyong nonsense like new away teams and crap augment space and fix the bug ridden mess??
<@&509690795536941056> us 15. Constant yellow and red network indicator, ships not warping, etc. server extremely lagged. My network is definitely not an issue.
getting ships stuck in warp on 114 sort it please sloepy
is the game lagging hard today? or is it just my game?
yes and yes
@slate wind the game is lagging hard is there something going on with the game/servers the 5-10 min just to get the game to do anything in game, the lag is extremely bad and unplayable
Can't get rid of this and move on to the next step. Nothing happens after I tap the check mark. I tried restarting the game and am unable to progress in the mission chain.
If I am hitting hostiles after trying to redeem the mission continuation, the status resets to the green check mark as if I didn't press it in the first place.
Yea, itโs on the lost of https://discord.com/channels/509679626763632640/1369773683245318324
i hear the store works great though
I wish they would fix my d'vor archives...
@communitys managers,thx for not responding to my question.read it in a sarcastic way.iโm not amused.๐คฌ ๐คฌ ๐คฌ ๐คฌ ๐คฌ ๐คฌ
Pinged ya
the game experience is still horrifying laggy and unplayable unpredictable etc when will there be an fix?
Maybe the community managers are also frustrated about Scopely. ๐ค๐ค
Most annoying issue when your ship get stuck in warp
Don't worry, the new event is coming now, which will add new errors to the ones we have now. I can't imagine how we'll be next year with so many accumulated errors.
Any news on fixing broken missions? I cannot collect on Ascendant Part 15.1 (Collect 7 Section 31 Datapads).
You can't do anything in the mission section. Either it freezes and won't let you advance. Or it lets you advance, but doesn't give you the rewards.๐ฉ ๐คฎ
Weird, I was able to complete a bunch of other missions. Hope I'm not missing any rewards like a shard of epic TNG Troi lol
stuck in q trials, i have notification in inbox about defeating ship, but its still there, and timer is running and cant attack it again. And that combat took nearly minute. Restarted game and same.
it seems Q trial ship is stuck in battle indefinitely. ships get stick every 2-3 trials and only way around it is wait 15 minutes for trials to hit zero, then clear localization cache. This is ridiculous, this need fix ASAP
Ticket 27564284 <@&509690795536941056>
scopely you need to compensate us on some stuff, i have lost several ships due to the lag in the game because i couldnt get it to move before getting destroyed
while I understand there's been several different timers, choice rewards expired days ago & were already brought back after their timer ended once
It showed few days left. 5k worth to spend I thought Iโll wait to the end. They hadnโt expired or didnโt show as they was running same timer as the other khan and crews reward timers
Pinged ya
@stark cosmos me too! My ticket been in almost a week now, I'm loosing 80k lat per day by not being able to finish the archive on my freesha
Finally I got a pic of it
This happened everytime I leave deep space
This just happened anfter I was grinding Xindi
Can you please ,, work on your game
In stead of doing new stuff please
This would be appreciated
Q Trial in a system I'm blocked from entering.
Just wait until you're higher ops & strength
Every time I try to do something with buildings this happens.
Stuck screen, can't do a thing without a restart. Been this way for months.
This game has so many bugs I'm attacking and nothing happens I move on and nothing happens oh wait oh sudden it's attacking have to reset the game 30 times in 1 hour it's getting ridonkulous
Hi, how do I report a bug to support?? I sent 3 messages already to that "bot-chat" on the website, and nobody answers back! My Field Training is frozen, it's bugged, I completed missions and I'm not getting the awards or content I was supposed to. So what's the point of playing something that is broken and we can't progress?
I wanted to purchase a package and I will not put money in a game that is broken and support doesn't care in fixing. 3 emails already and no support!.
I canโt use Japanese Kanji in my game name anymore. This happened a couple of years ago and you finally fixed it. Please donโt take as long this time.
Sent you a friend request
No. Upgraded some of the ships in the event...
pinged ya
What the hell is going on can't move in system, can't target hostiles or anything but can switch ships ui total broken
Has anyone been having issues with scoring in Cosmic Assets SLB?
What it means 'pinged?' I don't receive pms on discord, only chat on servers.
The CS works very quickly. My Khan Champion Mission 4 is still a long time coming.
This is still an issue that remains unfixed. Currently a restart is required to get sound. iOS on all devices.
What level hostile did you hit against your own ops?
I'm new to G6, hit the lvl 63 Silent Hostiles, got 6* Temporal Disruptor Parts in ship inventory but they don't transfer to main inventory once I arrive back at station. Any ideas what I might be missing?
Go to the level 61 system for common parts. Lv63 and up drop rare loot
You most likely got rare loot and you won't refine those until ops 63
Didn't see the 61 on the other side. Much thanks! Headed there now. I think you nailed it.
Game is broken again.
It's not my internet connection, it's never my internet connection, if it was I couldn't post here
That is nothing new. When doing the trials, make sure you arent by the super highway (you will see the red squiggly line). There's no way for the system to seperate if you have the systems open or not, and the trials send yo uwithin 2 systems of where your base is
yesterday the playing experience of the game was not good hopefully today will be different. did some armadas but with some armada's yesterday i needed to restart the game before i could join! so that's bad experience making the game slow and unplayable!
just recalled miners and guess men the game is slow unbelievable
The game keeps getting stuck on the adjusting screen. I have not been able to play for two days now.
Research "Prime Cutting Beam Damage Boost" is not working correctly. It should add 70 million at tier 10+ to base damage of 70 million for a total damage of 140 million. Instead, damage dropped to 49 million. Please issue a fix because my cube is crippled after doing the prime research
If you only have it at rank 1, you're getting 70k. You need rank 3 to get 70m.
Also, you're punching up in levels for the target so there's a tax on the damage. You can see the explanation in the 3rd SS you posted.
<@&509690795536941056> just in the last week i have found 2 bugs in the Augment store alone! the first one is that i can no longer pick up the "Champion" level missions so i can upgrade Joachim... and now i can't Max out my Accelerated Construction because it is no longer in the list!
As Candie said above, t1 only gives 70k and for every level above your ops you hit, your beam damage is reduced by 10%.
The math proves this as well in the screenshot.
70,100,000 base dmg
+70k from research
59 = 30% reduction
70,170,000 - 30% = 49,119,000
Hope that clears it up for you ๐
Cant end the Mission Aussteigend 5.1. Collect one Section 51 Datapad. Its collected .Mission shows its finished . Collect Rewards. I Push the Button and it appears again . Im in a Mission Loop .
Great scopely hide my Star base ๐๐๐๐ท๐ท๐ท Scopely
Are you missing you're as well?
Mu Khan champ 4 vanished on me over a week ago, and i raised a ticket, heard nothing backl
4 is iin limbo somewhere
Is that launch as in "shows the splash screen"? or just returning to the app after doing something else?
Your not supposed to start Q trials in any high area system nor close to any system that requires tokens to enter, as the Q trial spawns randomly in ajasent systems to your base.
before doing Q trails relocate your base to a low level starter system to avoid blockages, it also reduces warp time to reach the trails
The server needs maintenance. There are to many errors on most of the servers. So Scopely just needs to get fixed now and then.!!!!
hi i cant collect my main story mission ( something stares back )
need hel with that please
Echoing reports doing the bulk building upgrade past/to milestones (e.g. every 5th IA level) doesn't seem to take effect. My IA data claim and recruit still reflect the previous threshold.
/๐
But how?
The tribune ship ability isn't triggering every round of every combat!
After the game crashes, the mission cannot be completed.
What can I do?
I dont know if it is intended ... but why are your servers so laggy and why cant i leave the event store without restarting the app?????
I was grinding in the new systems. All of a sudden my cube showed destroyed, even though the battle report still shows 30% hull left. Ship shows destroyed, however still in the system.
When I press the โRepairโ button it will repair immediately and I can continue grinding where I stopped.
Wait for them to fix the bug. It's one of their #๐ -known-issues
I'd wager you'd recently used a certios buff on it too. It's been that way for over 2 years now
I recently got the temporal signal boosting for messages that is supposed to give me a 50% boost. The button in orange doesn't agree with the picture. It clearly isn't 50%. The actual amount I am getting is the top amount. Is this a display issue, or is this DTI feature bugged?
The button in orange is the cost in messages. The pic is the reward, which matches the reward screen.
Anybody can help me. I dont finish this mision from main story line.
When i click to collect button they button looping and dont collect.
It still shows up for pickup on the Home screen.
Restart game dont working
Thanks๐
Is there going to be some effort to fix this? I pick up the thing in the web store, and then when I start the game, it recognizes it and does this, which is a total freeze of the game, and I have to force close the app. It does this every time and on two different Android phones I use.
The persistent help button is back.
I have just unlocked the treasury and there was no ore in it at all, why? There was gas and crystal
Refinery settings are not maintained with account when swapping between devices.
I am having issues getting credit for events and I can't collect the warroom claim. The help button on my game doesn't work either
It's pretty clear they're just running this game into the ground and concentrating their resources elsewhere. I've been locked out of the main mission line for a month now. Time to stop spending on this game.
For the love of God please fix mission CONTACT ZERO I can't collect
anyone else have this issue with Data?
I have a rewards claim the wonโt go away days after finishing the event. Iโve restarted, cleared localization, and reinstalled. Nothing helps. I tried in-game support but there was no option for this issue and it would keep closing my ticket.
<@&509690795536941056> Battlepass Event is missing for me (OPS21)
Battle Pass mission seems to be missing today
Same 706 battle pass missing
The missing battlepass event has been raised
in the windiws version : when collecting Species 8472 Loot exchange chest in the USS Voyager refinery, the screen just blanks out. I need to restart every time. the exchange has been done, but the screen just freezes... a bit annoying...
Autoleveling not work by all old Augument systems only lvl 35,36 sys work as normal.
Missing battlepass event on 705
It's being looked into
TX have to much play for this day ๐๐๐๐๐ท๐ท๐ท๐ท Great Scopely
Fix this bug it keeps hanging on. Cannot collect..
no battlepass
<@&509690795536941056>
I had my support ticket closed after waiting a week for a response, without any resolution.
How long ago was it closed and what was it for
I'll dm as not to post it here.
Are they ever going to fix the mission contact zero? I haven't been able to collect after completing it. It's really annoying.
no eta yet, but it's being worked on
no earlier armada started nothing in chat to show it and now the timer for it as run out my armada is still counting down. This is a new apparition of an old bug
Game freezes after pressing "GO" on collecting the login rewards. I have restarted the game multiple times thanks to this.
There's been a visual bug for a long time now, where even in a system where there are no armads, it can show you armadas happening.
I've had it where its doubled and then I change system and its double again.
Its impossible for you to start an armada in top of someone with in the same allience. This can only happen if its a different allience.
What is your current Augment reputation level at?
Im sure once you hit Patron, they stop spawning.
Reloaded but this armada target cannot be attacked (s45)
still no Flashpass Event, EU Server 405
How can a ship be destroyed, and still be in the system? Click the repair, and ship comes back to life, only to show it destroyed a couple of minutes later. C'mon Scopely!!!
what do we now do with the rewards for the expansion cubes
watch them collect dust
Thatโs a scopley answer
Not 100% True,
This only applies if you have maxed the archive for the Talios ๐ If you havent, you can still spend them
Correct but if you did they are meaningless now??
Ohh 100%, I did the same thing today, with the new armada loot crew, i was like HELL YEAH i got enough to max pull, then went to do it and was like DAMN! xD
It's unfortunate but yes they have no purpose. They should've left the expansion exchange and the shipyard exchange in since you can still collect currency for it.
and that was raised when it launched
It would be nice to see a converter for all the old stuff. it's possible they may had something in the future as they have been rolling out converters allready.
its the same with that redundant research now
Been asking for a long time about that lot of old currency. 5 years worth
these.
Donโt mine after you finish research
Ok, scrapped my Rev after getting it to Lvl5 and built the new one. But it has not has not unlocked the MKII skin, what am I doing wrong
did you scrap at 21-25?
What else can I do now? Oh, that's right, restart the app.
Enough sarcasm. Is there any information about when these problems will be fixed? Or at least an error message comes and I'm in my base?
You should check what's happening with the rankings, both for alliances and players. The alliance rankings don't show power well, and the player rankings show players from other servers mixed in.
Scrapped after 5 tiers like it said. Though you get the skin after 1st rebuild
Could have swore I did, mebbe not. Oh well
rare 60 formada in Gareill - broken on EU-134
Gast.
Contact zero mission reward will no go thru? Is anyone working on resolving this issue ?
Thanks
is there a plan to fix that warp bug anytime soon? its getting worse and worse. by now half of the ships, half of the time just dont get where i want and if i restart, all are docked again
whats the point of space ships if they arent able to fly in space?
4th time in a row now. whats the whole point in playing this game when you cant use your ships. can anyone tell me that?
ran out of fuel
What's going on with war chest? Haven't claimed it recently
A work around for the 0.00 warp bug is to swap the ship to a second dock, warp away one system, then recall, then swap back
you need to score a point, mine and dock some iso or smack a station
Helpful!
Anytips for when it happens in Arena?
did 2 solo dominion armada's and no points for dimensional breach quest.
Known, that's not saying anything. It's like saying, I know my neighbor, but I don't pay attention to him.๐คฃ
News?? still stuck on storyline
Got double attack in Yarda while auto-levelling, then one attacks other stops and no new spawn for new hunter happens....
<@&509690795536941056> I'm not seeing where I can donate the ship parts for the wandering warriors SLB...it took 4 hours to see the event, and after 2 hours, 11 people have scored, yet I still see only the 3 folders in the Wandering Warriors tab in the event store, non of which show the 5 tiers for donating the ship parts. I have cleared localization, restarted my computer and repaired the game. what's next?
you need to complete the gorn sms
ty
One you complete the sms, these open up
10 exchanges per box, and then the surplus which will keep scoring on the slb
that is exactly what I am looking for but.....I don't have the Gorn event
does the Gorn event come out tomorrow?
ahhh...I see. it now, ty ArsenicTouch
Completing a mission and not getting the reward
This tribbleshoot is very stupid. I cannot contact suport if close chat . This problem is over 3 weeks and i have one building slot block.
How can i send this
Try the email option in #๐ฝ-how-to-contact-support
Can't seem to collect this mission. Tried multiple devices, multiple restarts.
Sadly, that's a known broken thing.
Can we please get the game fixed I spend more time restarting the game then I do playing it now cause of stupid glitches like this every time I go to the event store this happens
Sick of hav3ing to reboot the game to fix the game when the game shouldnt be broken 23:56/7
Donโt give up its incursion tomorrow,fight the bug and fight ennemie every one will loose coz of scoply sleeping well โฆ๐คฌ๐ซต๐ก๐ซต๐ซต
still no progress in this buggy claim
You stated you scraped after lvl 15 needs to be scrapped after 21
~~ officer ability from nurse chapel (or garrett) seems not to be working correctly. i got her tier 4 (140% loot buff)
picture one is with nurse chapel
picture two is rachel garret tier one = 30%+40% synergy with picard.
Chapel should always give more but the calculation somehow favors garrett ~~
270 > 229 volatile isomatter.
If you're looking at apex iso, that has a massive boost from the ship.
You are correct, i thoigh it was for both loot types. But its just the one. My bad
<@&509690795536941056> no credit towards WW SLB and yet
did you do them before the slb went live?
I've been noticing this problem with switching between sections for a month now.
I can no longer click on the event store. It's completely bugged.
Is there any other way to contact support besides the email on "how-to-contact-support" ??? This is the 5th time I'm contacting (5TH TIME!!!) Scopely with ID and GAME VERSION, and nobody from support answers back about the bug on FIELD TRAINING - my progress been FROZEN for ages!! It asks me to Build Ship Hanger, I have it unlocked a long time ago, and the building in station is on level 18, and many other missions in Field Training totally STUCK! Me and others from youtube want to know what is going with Scopely support? I sent emails been days ago. (I don't accept any private messages on discord btw). The game is totally broken.
Wandering Warriors isnโt scoring.
I play this game wheres my comp chest
Insane lag on S24
Field Training is undergoing a rework and many features there will not function correctly. I'd ignore it for now since it doesn't impact much of the game's main progress path.
But it is impacting, greatly btw in progress. Where is in the News that is undergoing rework? And from what I read on reddit I'm not the only one having issues with Field Training, and others had it fixed, so why my isn'1t fixed? And why support didn't answer then?
I'm not understanding why this game is acting this way, the whole thing is a mess.
Can someone from Scopely support contact me? I have completed the main story line mission "Contact Zero" and it will not let me collect it. I have cleared localizations, restarted the game nothing fixes it.
And the in game help is extremely inneffective
Uhg, so "pending"?
Meaning don't know when it will be fixed?
Thank you for the info though
I have been stuck on this problem.
The link above states it's a known issue and they are working on it
I've got 2 missions now hung, not collecting to finish
What is the issue the game is always glitched and it seems like you gave up on fixing real problems with the iso system
My D'Vor Archive is showing '9/9' instead of Claim in IA, and the Claim button is greyed out (and I don't mean with the cooldown clock)...
shooting hostiles is slow....
Hi, I have a fellow alliance member who wants to connect here to Discord and it tells him that it is not possible to connect. I don't know if you have banned him or it is due to a Discord error.
what is the message he is receiving
You just get the message that it is not possible to connect.
Specifically he says the phrase, the invitation cannot be accepted
He's my brother's son, who's 12 years old. And he's a little frustrated, so he told me to look at him.
Thatโs a new one ๐๐คฃ
He's not the son of a brother of mine, he's the son of the brother of one of my Alliance members. Sometimes Google puts what it wants in the translation. Sorry for the mistake.
Away Team smart speed up is broken.
I am so sick and tired of restarting the game because of this blank screen bug when claiming items. It's been going on for so long, and not knowing if you got the items you claimed or not is beyond annoying. No confidence left.
Whatโs going on with the game? I canโt stay logged in for more than 30 secs without it crashing!
Titan icon the same image at Voyager
Saw a new officer when collecting from Refinary, but donโt see her in the Officer list. SEVEN with long hair
Game incredibly buggy on 105 today. Constant crashes and battle logs looking like this:
There must be some requirement not displayed here, the only requirement has a green checkmark but I'm still not permitted
I think I found the problem, the dependencies were screwed up in the AT research remap
Faction Agent was not a requirement for any of that group before, and Survey Nacelles shows internally as requiring Battleship Nacelles but it's here on the tree before Explorer Nacelles
so the tree logic is being applied and the logic in the popup is not
Constant lag and crash. Can't kill more than 5 reds without crashing. I know you guys kust spent 3 billion buying Pokรฉmon Go but can you spend some money and hire programmers who know what they are doing
if it will ever be fixed
I found that too after the away Team tree update. Do have an active ticket with support with a reply. Waiting on a further update from support.
LAG in opening boxes is terrible (sometimes what you get does not show) .... Must be a PVP event day.
If you mean the Vindi refinery, I'd check in the Command Center.
I am on EU125 and yes, lag and desync is crazy, hard to play the game at all
Any updates on when the stuck missions will be fixed? It's hindering progression
Wonโt collect.. normal Scopley
FIX. THE. BROKEN. MISSIONS. CLAIM.
Send a ticket in ๐คฃ๐คฃ๐คฃ write it on toilet paper and flush.. better response
is the lagging Been resolved before incursions will start?....
Staility very poor server 167
Scoplied: Got all the sub events for incursions but not the main event so no crossing over.
Clearing localization worked. Have 4 other alliance members that had to do the same. Well played Scopely
Some of my alliance members can't move bases because of stuck ships. What is being done to fix that? They have tried to reinstall, clear localization, and put in a ticket.
well 710 was scheduled for a bye and yet we are in the middle of an incursion
Incursion Scoring Broken?
This is gross negligence.
710 was told it was not fighting anyone this week. Now we have incursions against 709, but we got no transfer tokens, and no SMS, SLB, or ALBs for the Incursions
And 711 spent big bucks preparing to fight 709
710 is going to lose so many resources because no one was expecting to have Incursions this month
710 got the crossover screen but none of the sms's
bet 711 has all the sms's but not the crossover
Was this sequence of errors planned as a means to increase revenue?
Unacceptable.
We have the SMโs
We lead in ship leveling, etc
But we still got thrown into an incursion.
And I'm sure 711 is upset too they didn't get to have fun they planned for.
Im sitting here with a recently opened box of Triscuits, Cheese Wiz, Red Bull and nothing to do
ooo....can i have some?
lol
Has then been esculated, anyone from Scopely here?
<@&509690795536941056> ^
I mean the amount of tickets going to be coming for wanting RSS back is going to be insane
We all know they will acknowledge it i in 5 hours. Take 6 to say they are working on it. Then another 5 to "fix" it.
Server710 was on a BYE this month, why am I getting attacked by another sever? Why did they get almost 30T RSS? (screenshot is after I panicked and moved but still shows dead ships in dock).
Hi Guys
server 710 didn't get any Incursion transfer tokens either?
So you spend all this money for Super Bowl tickets. You get all hyped u for the game with friends. Lots of chat leading up to the day. You get there andโฆโฆ. The Yankees are playing
Not the Yankees๐คฎ
No incursion for 125,and you give us a compo chest that not even compaired with the winners chest?come on scopely dont act like scrooge.
what happened on theincursion pairing, us 710 was given bye and 709 vs 711 was sch, but not game showing 709 vs 710. did someone mess up here
Yankees are a Baseball team ... Super Bowl is supposed to be American Football (rugby with 40lbs of protective gear)
Just1Me, tell Humble I said hello
And thats my point killer
709 is v 711โฆ not you
Itโs an apology
Analogy I meant
I expect a refund for this ... "Servers on Bye" 710
I have no clue where to place my anger now
This incursion screw up is bad for anyone who thought they were shielded in a >20 lvl system. They're all getting drained right now, don't know how Scopely is going to fix that.
Are other servers having issues besides 710 and 711?
Incursions pvp events pts are not scoring for SMS
Oh wow so it's not just 710/711?
Yeah, I think Badgey's running Incursions this month for Scopely.
I feel so bad for 710 getting blindsided AND not being able to score. Meanwhile we're twiddling our thumbs on 711
replace the cheese whiz with stilton and the bull with wine, then I'm in!
That little black rubber thing on the bottom of the can should NEVER be removedโฆโฆtrust me
Humble has about 50 amalgoms on his base.
He can take 50
Is he not on?
Meanwhile I'm sitting here in an office, decaffeinated, trying to do damage control for 710.
hey 710 peeps I already escalated your sitaution to the team
nope, he didn't think Incursions was happening like most of us
What clowns do we need to ping to get something done around here
Thank you so much!!!!
oh noooo.
same
Oh my, that is not good then
Thank you! for all of us
I am willing to delete my account in solidarity. He has my beeper
Most of the top alliances on 710 were still all in 20+ locations
On behalf of 710, thank you for this. And let me know how I can help push this to the front of the list of Scopely tasks.
I know that Scopely must have the option to roll everything back to midnight last night to restore people's accounts. Is it an option to do on a server-by-server basis?
because there ain't no (pardon my french) compensation chest big enough for what some of these guys on 710 are going to be losing
~~Agreed. A roll-back would be helpful. ~~ See the good points made below.
Please don't do that, I would lose 3 hours of events and refinery would have to be re-done.
a rollback would suck... This is also CoW weekend. You're talking about eating 12+ hours of a 36 hour kill counter. There is no good answer to this....
we're already 200T down in rss for those counting.
Just everyone on 710 send a ticket for RSS
and the dailies that we can't do? And the CoW kills we can't get?
It was just a question, not a demand.
AS a professional COW tipper, i resent this
Good points, all, I amended my statement.
and I clarified that mine was a question, not a demand
Imagine being told there's no Incursions this month, shielding, going to work, and coming home to surprise Incursions and hundreds of trillions lost
@tight latch have you ever played Hogwarts Legacy? Because cow tipping is a thing there and absolutely hilarious.
Allow me to be clear, my tenure in this game is now bound to the time it takes to address this horrible issue.
yeah, not complaining at you, cwolfpack... It may still be the best option considering the problem but it's not a trivial answer.
I see they haven't fixed the battle report issue.
Interesting! Ok, then!
I spent about $2,200 in anticipation of a glorious fight with a larger server.
"Oh no, we're in the same situation everyone else is!"
Yes, unless you are using drachma
Hah
I crack myself up
Look, mistakes happen. Im ok with that. Itโs just compensation is way lower than that which i lost. Itโs to the point that its not compensation
Congrats on being the reason they'll keep running incursions no matter how screwed up it is.
The appropriate thing for me to do is quit, do you disagree?
That is correct, im part of the problem
But it didnt start out this way
VexingRaven, i do not think any compensation will cover this error.
This is unforgivable in my humble opinion.
yes, the difference is I could have planned for that and done my dailies at reset if I had know that we had an incursion today. Or do you not look at your schedule for the next day before you make decisions?
How can we play incursion
709 hitting 710 while 711 is hitting 709 while 710 didn't receive crossover tokens for 709 because we are on a bye well done scopley
711 can't hit 709. We do not have portal.
we got the tokens, 710 got the portal
so neither of us can do anything
Every tab in the events section is the events store...this has been happening for over a weeks now
Dafty, when that happens to me, restarting the game clears it.
killed 4 ships on nodes on 178 in incursions and all still there the lag is so bad
Did you guys make changes Iโm level 38 and tried to attack a level 65 base in territory and it said I could not attack cause level was too high. In the past there was no level restrictions in territories. And as it was I was killed by a level 70 ship
You could have just given it to me. I would love to have $2200 to spend on game stuff.
@karmic crown - Thank you for escalating this issue re: Incursion errors for 710 (and 711 and 709). Please let us know if there is anything we can do to help Scopely solve this issue more quickly.
Thanks all. I have really enjoyed my time here. I am departing the game and now order my resources to the wild (Eisnehorn).
This error was too much for me
I'm no whale, and I've only been playing since last July. But that is the longest I've stuck with any one game. And this is the biggest screw up I've ever seen.
I can't seem to claim multiple shards of ships in the faction store
Check your credit total?
Middle of incursions, kicked out of game, took over 5 minutes to get back in!! (I was raiding and had no shield!)
Fantastic Scopay! Another event Iโm just going to pass on!
Hey @tight latch ... sorry no pvp, have fun time for you today. We know how hard you worked for this.
I feel like this happens every single incursion, PvP points donโt register with the cube
All good brother. I decided to delete the account as this was beyond my ability to accept
All coins cashed in and the server is in a freinzy
I know that I haven't got a lot of credits, but before, I could use my latinum to buy credits which then I could buy ship shards from it in a mass bundle using the + indicator
sorry to see you go. You made incursions interesting.
Thanks, my style has had a fairly rage cost to it. The value just is no longer there
Large not rage, hah
Humble is going to miss you.
Humble will do well. He can pair with TW
Maybe when 716 opens, ya'll can be king and queen.
Wait, so the solution is to give us events once we're 580T down and still not give us crossover tokens or a portal?
Im going to search out a SW emulator and dominate there r
<@&509690795536941056> Are yaโll having issues with your in-game support ticketing system? Iโve had a ticket open since 5/20 and been waiting for a reply (which i got a notification for today) but it never loads.
Apologies if my comment was not clear the first time. 711 was supposed to have the activities and the incursion. 710 was supposed to have a bye.
What can we do in 710 to get this fixed?
I am on server 795, and have been mining, refining, and purchasing through trades compressed gas and ore. I need these to research prime hu)s etc. It has been weeks, and the items list, still says I have only 42. Is there an update? Did I miss something? How do I see updates. Thank you.
what a horrible solution if its just to retroactively turn on 710 stuff lol
We donโt even have tokens to cross over severs so we still canโt even compete
Just happened a second time. Switching this nonsense off.
Do the people running this game, even play their own game?
The only people who have incursion tokens on 710 are the ones that never used them on previous incursions.
So, now 711 has the tokens and the events, but still no portal. This is NOT a fix.
To be clear - giving 710 incursion events when no one planned to even BE here and we're down 588T is not a resolution. Please just end the event and send a comp chest.
I'm not on any of those servers, but holy cow. People getting raided? That's on some of them, but anything other than both servers getting at least event rewards would be a complete joke.
People got raided cause they were shielded in 20+ systems
which bein on a bye.....would not have been a problem
NinjaCobra, think first man
Hey girl, I understand $copely is ridiculous. I'm just saying.
#shieldorshare
THEY WERE SHIELDED
Yeah, people went to work thinking we were on a bye and they'd be shielded. But the surprise incursion took those shields down and now some are getting drained. No idea how Scopely can fix that.
And i saying that Im not the right person to challenge.
Im defending the person you insulted
You need to see that
and not be a tool
Take a step back
Hey folks -- this is not a good place for a discussion as it buried the bug reports.
I'm going to ask that you kindly discontinue.
That part 100% sucks, but going AFK without a shield is never a wise idea. Notifications have never been reliable.
Dude, shielded in 20+ during incursion == unshielded. Even if they shielded to not share they are screwed. You get it?
Okay folks, let's put a pin in this.
I have a completed mission ("...Something Stares Back") that I cannot claim - when I hit the collect button, nothing happens. Please help me claim the mission. Thanks!
Clueless much? server on a bye, people have a reasonable expectation that their shields are going to serve the purpose. then Scopely screws things up and you think its those players fault?
The incursion screw up is no longer the bug report. The joke of a solution is now officially a bug too. Giving us the events we were allegedly missing? Nope, we didn't spend days preparing. We were told we didn't have to. Shut it down, roll back the server, and send out the biggest comp chests in Scopely history. Ideally major gift cards to the store, not just rations or partial unlocks or speedups. Or at least declare every server an incursion winner with champion rewards - In addition to replacing all stolen rss!
#rollbackServer710
So many people are going to quit this game if this is their answer
Theyโve already lost 711s biggest whale
Again, sending Incursion Events and Prep to a server on Bye that's already down 610T is not a "fix." END THE EVENT.
It absolutely sucks and you should get comped, but it's not impossible to come back. We have more RSS on 709 and if one of our bigger players fails to shield, you can get that back.
We raided that from y'all in ~90 minutes.
It's a long incursion.
and no one planned on being here.
Not denying that it's bs and sucks.
people have lives they plan stuff for
You massively drop the balls completely scopely
It's not just about coming back. It's about people being offline because they didnt know.
Told we were on a bye woke up to trillions of resources
Yea, my base was in territory. You know, because bye week lol
Lost
#rollbacks710
Incursion Offense: All Out Attack : i've been killed multiple times and have won once. the ships were the right ones, the systems too. still no points, not for me, not for the other party.
Same problem, Alliance mates are ok but I can't get any score at all. And yes, I'm on the correct server...
If we had known about the incursion before we were raided we could have "prepared". We were supposed to be on a BYE .. as in "NO INCURSION" this week. Nobody moved their bases, many players took time off to be with their families, there was no need to "prepare" for anything. Also, server 709 is an ascension ahead of 710. We have like 4 people on the entire server at Ops 60, they are sending in Ops 65 and 70 warships - and lots of them. Who can possibly prepare for that?
No matter how big that compensation chest is, it won't cover the loss of over 800 Trillion Parsteel, Tritanium and Dilithium (my personal losses are a modest 30 T ), otherwise known as RSS.
This game either needs to get fixed or deleted because Iโve had enough of this. Itโs taking me 25 minutes to repair one ship because this error code keeps popping up nonstop. @slate wind
Nonstop getting hit, but I canโt do anything about it because itโs lag hell.
Now this when i try to repair
How can you run an event like this where nothing works and expect us to be able to PVP which is the cornerstone of the event. You canโt repair if you canโt move a ship because itโs nonstop error code. You have been running this for a freaki*g year. How is scopely this inept
Basically lol all they care about
Iโm really curious what happens to people who tier up if you guys do a roll back. There has to be a way for you guys to look at this problem properly. Especially for people who got drained
I get it and I said that $copely should give everyone rewards. Of course everyone on the bye server should get their resources back in addition to compensation unlike any we've seen before.
The last incursion, they sneaky updated the blog post after the original posting and matches were removed. It's an entire disaster.
710 is being slaughtered because of your ineptitude. We were supposed to have a BYE event NOT AN INCURSION!!! We were not prepared to fight against 709 who btw is MUCH older than we are.
oh.. that's not good.... incursion is hated by so many, you must participate, if you want it or not. the alternative "arena" is advertised from level 30, but only accessible from level 40. yeay...
they should chage incursion from "server vs server" to "all vs all" o a separate incusrion server. instead of jumping to another player server, you jump to the incusrion battle grounds. only incursionists are at risk. the ones that stay, stay safe.
Put up ceasefire shields on 710 now please. What on earth kind of response is "enjoy the raiding"
(Server 108 DTGF) Wir hatten heute wรคhrend der Inkursion unsere wรถchentliche Gebietsรผbernahme. Die Zeitpunkte wurden zwar bei allen Allianzmitgliedern kurz angezeigt, aber bei Niemanden gespeichert. So bekommt man aber keinen Saisonpass fertig. Wir fordern die passende Kompensation fรผr unsere Allianzmitglieder --- Wann werden endlich die unzรคhligen bugs behoben, anstatt immer neuen Schwachsinn zu generieren. Nach jedem Update das groรe Bangen was die drittklassigen Progammierer wieder falsch gemacht haben. Qualitรคt statt Quantitรคt war wohl die grรถรte Lรผge von diesem geldgierigem Unternehmen.
Escalating this, <@&509690795536941056> <@&509691205798592532>
Support ticket raised over a week ago, for Khan champion 4 Vanishing in to Limbo, having to them use Khan champion 3
(For maths 9k to start KC4 4K rewards x3 needed to 1k Skill points. 27k total needed) - (KC3 8k needed to start 3k reward 4x needed per 1k Skill points. 32k needed) So i am already wasting tokens.
Khan Champion 3 has now VANISHED as well, so i only have 1,2 and 5.
Not defending anything right now, but when we were capped at 60 we went against servers that were ascended and won twice. Granted we had time to prep and strategize and didn't get an incursion dumped on us. The ascended server has more resources to lose and one big whale making a mistake can lose it for them.
It's not about the matchup...they were told there was no incursion for them, so the shields suddenly dropping and the raiding instantly commencing was....well...unexpected. I'm sure a bunch of people are still working and will come home to a drained base and losing by orders of magnitude. They were supposed to be battling us (711), not our sister server and we were actually prepped and it didn't happen.
This was like the Yankees gonna play the Red Sox, but instead of going to Fenway they went to the little league field and the umpires are like well I guess we let them play it out.
I agree, I was responding to this part of it "Also, server 709 is an ascension ahead of 710. We have like 4 people on the entire server at Ops 60, they are sending in Ops 65 and 70 warships "
We also dont have any 70s lol
Yeah we looked and saw it was just a few in G6
This whole thing sucks. More for yall, but this isnt fun for us either.
No I think you have it worse than us. At least we were prepared then nothing happened. I'd hate for the opposite to happen
Did Incursion transfer reset my rafinery configuration ?
In all fairness, incursion or not, you should be sheilded if you are not in the game.
Until an announced incursion just drops the shield for you while you're supposed to be on bye?
in all fairness, you should be in a L19 system always, regardless of what Scopely says. Remember... Everyone in Territory or anywhere else who was shielded like an intelligent person lost that shield when incursion started... I'm sorry, in this case "shield or share" is an asinine response.
I forgot system above 19 drop shields when it start 
I've be based in the same system for a few months now, and its below 19, ignore me, brain not braining ๐
Yes, Brain kicked in about 10 seconds too late 
no worries, I saw your other reply... People have just been saying it all day after I spent 3 hours trying to rouse all our offline folks who were off in Territory or elsewhere.
Great your treasury is full replaced with, your ship has been hit by gravitational blast spam
Stfc.space appears to be missing some (all?) pricing details for the new Augment favors.
@ who it my concern could you tech guys wirk on ,,,every time I do and upgrade in my base after three upgrade the game restart
Could yโall do sumthing please
Please
Please
These new battle logs sure are slender. I'm on the enemy surver during incursion and attacked a station during my sweep. Now I don't know where it was. This game is getting worse and worse
I also spent over an hour saving stations.. switched to my phone, all gone. Cool
gee thanks scopely i love it when i get this out of no where and i have to relog like 3 times to use the game again ... i really wish you would stop on the features and work on the bugs
Hey,I have a problem with my account I have it on my pc but when I try to put it on my phone via scopely when starting the game for the first time it does not present me with the options to connect to an already existing account and it creates a new account and when we go to settings then general then connections via scopely it puts me on the web page then once I connect it closes the page and restarts the game but it is still on the new account I sent an email to support but no response
When are you seeing that?
Sent you a friend request
There is a visual bug when on enemy server and you transfer back to your home server, it incorrectly lists the enemy server instead.
Mission will not clear on my game it keeps showing completed but wont allow me to clear it by tapping on ticked completion
Ping ya!
if you hit the top left where your name would be if it loaded, your profile should pop up; close that, and you should be able to see st least part of the report.
but yeah, I really don't like that one
Very hard to raid when have to restart every time ships get stuck in warp
Even tried uninstalling didnt work
how is that base shielded during incursion ?
Ya messed up! 710 is bye. Fix this mess now!
Oh they did. They decided to drop the whole incursion on us because they screwed up.
and made a snarky comment about 709 having fun with the raiding
#dontforget
Are hostile loot locked right now? I just missed a bunch of hirogen loot because none of my ships are collecting right now. Closing app doesn't help either
There is a 2k daily hostile kill limit, after which you stop earning rep/lootboxes/cargo/xp.
It resets at 5 utc, ie. one hour after daily reset.
Thank you for telling me. Why would they make that rule? It feels counter productive.
1 reason is to counter botting.
Still shoulda increased the limit with wok arc.
I'm convinced the ones who make all these decisions have never once actually opened and played the game.
everytime I click on a pvp battle report my game freezes and I have to force close and come back in...anyone else having this issue?
but I can click on a PVE battle report
does scopely have actual people watching this discord on any of these channels?
They disappear when it hits the fan
I seriously believe @slate wind and @sturdy turret are the only two points of contact that Iโm aware of.
@slate wind seems to be the only one i see on trying to answer the mob when scopley messes up
And I appreciate all you do to help us
@slate wind I hate to be a pain but do they think there will be a โMission Completeโ fix in this downtime?
Props for not hiding from this, you're a good CM
Fis the ships missing in space, getting tired of having to restart game after sending 3 transports out raiding and having 1 or 2 disappear returning
Wonโt let me complete this mission
Need to start a ticket or wait for them to get their crap together?
Unfortunately cs can't finish the mission, we have to wait for a fix.
Oh yay. Thanks for letting me know.
I have been having this problem for 2 months and would like a resolution. Every time my Romulan rep dips below Guardian my Federation Message Exchange locks and I cannot purchase romulan credits with Federation messages. I've filed tickets on this twice just to be told that there's no problem because by the time they got to my tickets I had brought my rep back up to Guardian. However this is an ongoing issue and if I dip in rep again, I can guarantee my Federation Message Exchange will lock again. PLEASE HELP
That was the excuse they gave, but I think it was to get more money
This has been reported before, but I'll raise it again because it's becoming more prevalent.
They made,the hostiles tougher and the ships weaker at the same time as the kill limit
Not getting points for PVP during incursion in specific areas. So sick of this crap!
Can't even submit a ticket cause it all gets put in thw trash
Saturn 42
Got a bug where 5,100 Territory Capture points shows up on Collect randomly, but doesn't actually reward you with anything.
Might be linked to why I scored in my TC today but received no BP pts
How is the 710/711 compensation chest coming?
It's not even breathing hard
quiet BEE
Ham said tomorrow.
Looks like scopley going to just let mistakes be mistakes.... time to go watch TV and have a drink. Will check back tomorrow night... maybe
Scopely FIX bugs??? if that ever happens I'll die of a heart attack
crozier keeps getting stuck in warp... how am i meant to play ?
IF they fix the problem it will be a miracle but I have found if you force close the game and reopen it, it fixes that issue
till the next time
ok is anyone having problems scoring in the incursion event
I am its not giving me my points
what good does it to watch when you just blame everything on the players
I got a new one for ya, no matter what ship I put on this dry dock, no matter what device I am playing on, even if I repair the install, its got space junk under it
Even if I am warping with it, its got it
this incursion is not working right, I cant seem to get any points
Just remember. People can pay cash for just about anything in this game which means that if they admit fault it can be assumed that incurs a cash debt they are liable for. You can be sure the lawyers have told them to never admit fault.
You guys need to get rid of this new way when we collect our PvE chests or anything in the game on an Android phone where everything slides up quickly to the center of the screen and then disappears as quickly as it appeared. It's getting extremely annoying not knowing what I'm getting because when it slides up to the center of the screen on a phone you don't have as much screen space as a 32-in monitor on a PC and over half of everything I get is off the side of the screen. I want it set back to the old way where when you collect something it loads a page instead of it sliding up and off the screen that way I can see what I'm getting and able to make sure it went into my inventory. When you play the game on a phone it's next to impossible to see what you're getting plus there is no color coding say for the refinery when you collect the resources, you can't tell what is common, uncommon, rare and Epic by the coloring. This new way is a joke, get rid of it now and change it back to the old way where a page loads and you can see what you're getting. There's been multiple times in the game when I collect stuff and it doesn't go into my inventory and with this new collection process with things sliding up to the center of the screen and then disappearing very quickly it doesn't give us a chance to see what we got to make sure it goes into our inventory. Scopely change it back to where a page loads to show us everything that we get from the entire game instead of stuff sliding up to the center of the screen and then sliding off the screen so quick we cannot see what we've received, change it back!!!!!!
change this setting
OK just the big repeatable bugs Prickle can not do lvl 50 Texas systems. The
Then can not start wave solos
Not counting the lag
I have been playing about 4 months and have not seen any updates. Are there any? I see no where to check for them. I am on server 705, USAS alliance.
are you on PC or phone/tablet (iPhone/Android)?
Would be nice if when I scanned a base I could actually see the real shield and hull health.
Not receiving the black forge material from the alliance store when it is purchased. trying to upgrade the Sarcophagus but not getting the purchased material
Sarcophagus was dead on arrival. Don't waste your time and effort on it.
Cannot sign in to website
cant collect finished missions
ummm.....what?! Hostiles didnt spawn, and then did just as they attacked the middle?!
Can i have my tokens refunded?
This event reward claim keeps repeating in every 5 minutes since Thursday, makes me crazy.
I was really hoping it will end with the event... It didn't.
This event reward pops up every 5mins or so for me. Please make it stop!
They fix contact zero yet?
I know that the mission is broken and that I have to wait for a solution. But is there a way to get rid of this message or will the mission be fixed with the next update?
We have incursion just now and it's neigh on unplayable it's so laggy
Some bases and attacking ships can't be seen. (they're not cloaked)
<@&509691205798592532> Apparently there are no rewards to collect. Can this be stepped through or the banner deactivated?
No known workarounds, and CS can't fix it. I'd check back on Tuesday and hope it's fixed then.
@quiet palm I haven't been able to collect Main Story Mission reward, in order to move forward. Please fix this bug. Ty
good luck with that SCOPELY is worse than Scrooge
๐ just had an issue with pvp in open system during incursion. we were using the right ships, but not getting any points for it in the event๐ฐ
been having the same problem since yesterday but you are the first one who has said they have the same problem
All out Defense can only be completed on your server.
All out Attack must be done on theirs.
In addition, the players you hit have to be in your bracket and using the right ships.
you dont know what you are talking about except the ships and i am using the right ships THANK YOU
๐we were using the right ships as far as i know. they were all on the lists ๐ฐ
If you have a fight you believe should have scored, then post a SS and of your event.
who are you one of Scopely's cheerleaders
you are not reading I said yesterday
Please don't be rude, I'm here to collect your bug reports and see if there is a problem. If there is, it can be escalated.
no it wont scopely doesnt care as long as they get their money
i posted about this yesterday and it is just now being talked about, GET REAL
๐ multiple tries, nothing on both ends.๐ฐ
Are you on their server for that fight?
@bright sedge this is absolutely correct, if it says all out defense you ONLY get points on home server.
๐ i am on my server๐ฐ
The All out Attack event can only be scored on their server.
so was i
It's in the event description.
๐
my mistake ๐ฐ
Youโre absolutely sure youโre event isnโt all out offense? @bright sedge
I even talked to the other player and he isnt getting his points either
If you have All out Attack, then they have All out Defense. And vice versa.
That means, if you're on the wrong server to score on your event, then he's also on the wrong server to score on his.
always the player's fault
Ouch. I hope 710 gets compensated massively for this screwup
Appreciate that. 710โer here, and Scopely out did themselves this time.
not to downplay your situation but this whole incursion is messed up
looks like a memo didn't reach the correct person, and now they're gonna blame him for not knowing
Canโt collect
The mission issue is one of their #๐ -known-issues they're working on. There's no eta on when it'll be fixed.
Oh, I know. I just donโt how badly others were affected. It was a colossal mess, for sure.
why are there two for the same cost.....
150% vs 200% why would someone pick 150%
and remove this annoying button doesn't add any value except for being annoying
Kann eine Mission nicht abschlieรen... im Fraktionsshop gehen die Sachen in den Cooldown ohne das ich sie abgeholt habe Reisen geht Teilweise nicht... der Store funktioniert auch mal absolut garnicht... was ist das wieder fรผr ein Tolles Abenteuer mit Euch ...
I use that button regularly, so I think they should keep it
does not matter about the sarcophagus. want the purchase or the alliance material back
Just finished the mission โโฆSomething Stares Backโ, attempted multiple times to collect on it and itโs not responding. Iโve tried closing and restarting. Iโve cleared all data still no luck. Iโve even tried deleting the game and reinstalling still no luck
That's one of the #๐ -known-issues they're working on. No eta on a fix.
The war chest looks like itโs been collected but I didnโt get the rewards. Is this a known issue or should I put in a ticket?
Mine some iso and dock it, or hit an unshielded station
That seems to have done it! Thank you.
maybe pass up that they should fix the text when you hover over the claim button for war room, if you havent scored, it says you have already claimed it and that it will be available the next run. it should say, You havent scored in this event yet.
sorry, it says You cannot claim your glorious Warchest prize until the next cycle, Still should say, You havent scored yet. Score to claim your prize
How to donate parts of Eviscerator Gorn? I found nowhere to execute this!
Mine looks like this
This flaw will prevent me from completing one more event level
I'd file a ticket about it and let them know about the missing exchange. #๐ฝ-how-to-contact-support
I'll do that. Thanks.
Every day now requires 3+ restarts just to get through morning claims
Do we know if there are any updates on the broken missions (ie. has it been fed down it's fixed in the next patch, maybe)?
every couple of minutes (yes, that's yesterdays BP event)
unfortunately that bug happens when something lags out during your initial claim of it, it wont go away until the event fully disappears (ie for that one tomorrow at reset)
its in the known issues channel, but no update on when it will be fixed. hopefully tuesday, but they havent said that
Anyone know how I can get my directives back from bugged polygon 1.1 armadas. Lvl 58 system is still bugged and the chatbot keeps closing me down as known issue...just want my directives back lol
I cannot grow Fessha Archive
My requirement are ok .... Look the next level but I am lock on this
You'll need to file a ticket with CS. #๐ฝ-how-to-contact-support
Yeah I've tried that but it just says it's a known issue and I won't get a response and then closes the chat down on me
if the chat bot isn't helping, try the email option in the link cand1e posted
For this Saturday ๐๐๐๐๐ท๐ท๐ท๐ท Great Scopely
Tomorrow will fix ๐๐คฃ๐ท๐ท๐ท Great Scopely
@earnest crest Been having the issue with sigma speed for building under 61 since the update, have opened several tickets and keeps closing the ticket without resolution. Can I get some help? This is very restrictive for progression
How long is your build queue?
DM me your latest ticket number.
What level is your archive building?
This was after my 24 hour chest
Artifacts ct and favors not working for apex barrier in qs trials
mission will not complete
Just upgraded ops to lvl 51. Doing the missions. Mission "contact zero" completed but can't collect rewards.
see above
<@&509690795536941056> Running a Formada on 703. Two legs light, no problem. Third leg guves this message:
dont forget, its always the players fault
I've been waiting almost 2 weeks for them to fix lvl 51 main story mission contact zero. Can you please fix the game. How is a main story mission broken? I've contacted them several times and they replied. It may take a few days to address the issue. 2 weeks ago
What's it doing?
Showing mission completed and when I go to collect it. It resets and doesn't do anything. Circle spinning and nothing. I tap another tab and resets again. It's showing nothing in the mission tab for rewards.
Clearly, I wore a tacky shirt. Or my breath stank.
Yuck
But scrolling up, it looks like a wider issue, so CS probably can't help you
Some missions won't collect, it's a #๐ -known-issues they're working on.
I've been getting this regularly since yesterday:
Happening even after resets and on both PC and iOS.
Instead of adding new crap for people to pay for like packs and new ships and such. Maybe they should fix the main story mission that thousands of people have already done
Different teams.
They should collaborate and and fix stuff before adding new ones
I'm a fan of the idea of them running a rerun arc and fixing more bugs faster, but there's probably risk of losing whale players that way
I was collecting a ticketed event for over a week not long ago. Wish I would've gotten the rewards every time I collected it ๐
It's an issue that CS can't fix. I expect that it'll take a patch for that so maybe Tuesday.
Mine, or Scott's?
Hopefully both
Stuck missions.
Ah, ok
Yours is a persistent issue for months now, and I've not seen any news on that one. Some players have success pressing and holding the claim button, but most just have to wait a day for the event to fall off the list of completed events.
Ahh, the completed list. I was surprised it was still there when it ended today, but didn't think of that
Soooo, mission collection has been broken for so long. Any update on a fix? I have several that just spin and spin and donโt complete.
A little new glitch and know its disappearing when I restart the game
Every time I end up trying to open the incursions store, it bring me to the offers section?
that happens sometimes, usually relaunching the game fixes it
alright, I'll give it a try
Worked, thanks ๐
why am i getting spammed with this every few minutes been like this since yesterday
i am stil stuck in opposite server from incursion (162), impossible to reach my true server 176, any tip ?
Need to open a support ticket #๐ฝ-how-to-contact-support
i tried, but i don't understand where to go on website
https://scopely.helpshift.com/hc/en/19-star-trek-fleet-command/ click the chat bubble in the bottom right corner
Are you looking for help with Star Trek: Fleet Command? Learn more about Previously on STFC (Please Read First), Tricorder check (start-up kit), Spock's Wisdom (common questions), Alliances & Armadas, Events, Factions, Ships, Officers, Crew & Ship combos, Territory Capture, Account, Tribbleshooting, Missing Purchase, IAP Purchases, STFC Store, T...
I see the top of the chat bubble here.
scroll down, your image looks like it's cut off
this is gettng old. repair, reinstall, clear localization and i still get this in as little as 10 minutes
oh i misunderstood and was loonking at top right ... ty guys, i have to wait 24-48h now ...
Can't collect my Contact Zero mission when finished
<@&509690795536941056> my data, still broken!? i've put a ticket in, i've even reported it on here. still nothing been done..
The iOS version needs some serious attention. This happens at least six or seven times per day
iOS 18.5, iPad Pro 7th Gen, m4 cup/gpu, 16GB ram, 2TB storage
To switch from.event store tab to events tab i have to hard restart the game. Its been doing this for 3 or 4 weeks now
I cannot collect the mission โImmortal Contactโ. I press the collect button and it just spins and spins until it changes back to the collect button again.
Unable to claim rewards/finish missions. Not a complete list, but an example of missions that are stuck for players. It is currently being investigated, CS currently doesn't have the ability to fix this and a more permanent solution is in the works, so hold off on filing tickets for this until we have more information to share.
"Something stares back"
"Ascendant Part 10.1"
"Ascendant 5.1 "
"Ascendant 15.1"
"Immortal Contact"
"Combat Training level 70: Rookie"
"Contact Zero"
Please โฆall the chest pull are burffering I didnโt get my ex-Borg pulls it did give it too me when I clicked on them it just kept buffing when I sprestarted it took it and did give me wat was in the pulls
Didnโt give them I mean
๐
Could yโall fix your game every day somthing mess up or donโt work or you grind your asses off fore nothing
BATTLEPASS OVERFLOW, apparently we're 10k short of getting the overflow again,
Please can someone sort this ๐ I need all the broken desealing rods I can get
i'm at 80k/90k on the overflow currently; tomorrow's event can't not get 10k points. if you're at 70k you probably missed a significant portion of an event; if you're at 80k, just wait for tomorrow.
I just bought the Planetary chest from Augment store....it says guaranteed Crests...I see none in my currency Disregard just took a few minutes
I used the bulk upgrade feature to take my war room from level 24 to level 26. The rewards have not upgraded and the war room is telling me to upgrade to level 26 for better rewards.
there's some weird bug with being killed by a d7 in augment space and that particular ship not being able to go back to that same system for like 10-15 minutes or it gets stuck in warp EVERY TIME
<@&509690795536941056> Until management and development teams decide to address the items (specifically unclaimable missions) , especially after the Incursion fiasco between 709/710, I will not be playing. Iโll log on to maintain my shield, but will not participate, nor spend ANYTHING. I may be a Dolphin, but the whales are not going to keep the game afloat, and F2P donโt care. Please bear this in mind. Thank you.
R u ever gonna fix this?
if you're affected by the bulk upgrade bug, you have to send a ticket
Fix the formation armadas, they still glitch out
Formation armadas not respawning
Keep getting this every few seconds since daily reset
ill confirm what collateral said, if you have less than 80k you missed something
if you are at 80k, worry not, still one day left and we will get it then.
Where the good gays to stuck his ship ๐๐๐๐๐ท๐ท๐ท
Still getting this spamming every couple of minutes, Iโve reset and cleared localised and still no change Iโm on iOS.
Sometimes holding down the collect button will make it go away, but if that doesn't work, you have to wait until it falls off the event list.
I'd really like to stop seeing this every time I claim something.
are you lot ever going to fix the lv 63 hostiles not scoring for dailies, or we getting turned over yet again, been at least a week since started reporting this bug
If you are 64 or higher they won't
Building upgrade UI still sticking over everything else on PC. ๐
Can't be collected
no hunter spawning in old augment space lvl 33 and below since 2 days, EU130
Eldur alpha system not accessible on our server EU 164 even with ship in it and try to locate this ship! System opens and immediately jumps back to galaxy view...
am ops 62, and is a pain having to kill 62s and 64s just to complete the daily
Drink and drive
Clicking on attack button in WD, while lagging, sends to coord tab, again and again .
Reduce the coord button 'area of effect' clicking on system name shouldn't send to coord tab, as it's where attack button appears
Unable to receive / open completed quest
We have players unable to log in to server 107, plus connection issues when on a pc.
Canโt upgrade the alliance starbase. It says it needs collisional plasma though the module does not and there is a lot of it in stock.
This occurred when going from base to daily milestone collection. Requires reboot.
I have a problem with the โzero contactโ Mission that I can't redeem and this blocks the main mission tree. I wrote to support 5 days ago but I haven't had an answer. the ticket number is #27566727
Tried a couple of times and was automatically closed with the mention that lots of tickets were open with the same topic ๐
Hi all I have done the mission Combat Training 70 Rookie and nothing happens
I cannot colect
I can't collect a faction mission as well. Scopely said there's nothing they can do about it. So I can't advance section 31 quest line sadly.
Is there any reason why my Q Rank isnโt increasing stuck at 250,000,000
250m is as high as 3* goes, need to do 4* ones now
Accidently clicked level 4, then clicked level 3 mission and now it has dissappeared from my game entirely
So scopely, 80% INSTA death rate against augment dy200 last several days. Right before a ship launch. A very noticeable change.
Server710, Mission Ascendant 5.1 - I cannot collect this mission and thus cannot proceed with the rest of the chain. If I go to Missions > Ascendant 5.1 and click "Collect", it just spins. If I click the "mission completed" banner in the bottom left of my main screen, it says that I completed the mission but then comes back 2-3 minutes later saying that I can click on it again. I have tried Relogging, then "Options > Repair" from the login screen, then Reload from the STFC Store, and also Clear Localization. Nothing will let me move past this. I do have the required 1 Section 31 Datapad and I am Ops 56 so level appropriate.
for months now cant do next mission holding up my game
i just succeeded 16/24, and the other day posted screenshots of me killing like 15 in a row with 0 deaths, the thing to remember with rng, is that it resets every single time, just cause you lose a fight doesnt remove that chance for loss from the next attack. there isnt a counter in the back ground going, ok, 3 losses, next 7 have to win.
Oh I know the rng factor, but I farm these guys daily, certain times of day I can find a lootgoblin in almost every system 52-60 due to low activity on my server. Prior to a couple days back i would die 1/3 of the time which is consistent with the individual odds, the last several days those odds have consistantly reversed, noticably.
Scopley - when can I expect a fix for my Q trial issue?? Have filed 3 separate tickets, explained the issue, provided my email address and thenโฆ..nothing! Not even an acknowledgement of the issue/ticket!!
Not looking for a comp chest, I just want that overpowered Q hostile fixed. The patch you put in did not work for me and per YOUR instructions I submitted a help ticket.
Good day, Mission contact Zero is finished on my end but when I hit the Collect Button nothing happens and it is still stuck there. Tried reboot and repair along with different device.
FC Elevation - SLB: Will not count skill points from a FC that is not seated, when moved to a seat it still does not count points.
Going to events then the event store the system will sometimes freeze and not respond
After going to level 51 and completing main mission I am unable to collect the mission "contact zero". I get the wheel of death. Also I get the wheel of death on almost everything I claim. Ideas ๐ก?
It won't go away
Contact zero is #๐ -known-issues message
Trip Tucker does not come up when using the "Loot Rewards" check box on the crew filter.
His below decks is a loot reward for Hirogen and Species 8472, so he should definitely be included.
have completed the mission "Something Stares Back" and can't redeem rewards. on clicking "Collect" it buffers and just returns to the same screen. please help
currently the solution is to hope scopley fixes it tuesday. #๐ -known-issues
Is this working? I dont notice any difference? before getting the prime was it 8 shards or 16 shards per chest?
What system are you killing in, some of the g6 faction systems have hostiles that are not faction based. IE in romulan there can be romulans and remans. The remans don't count for faction kills
Good Play ๐๐๐๐ท๐ท๐ท Great Scopely
Any progress on the mission Contact Zero nor being able to be collected? It's holding me up
Hi there is something wrong with my Klingon faction. I have the same level on all 3 factions, commended, but I am getting different rewards from the Klingon faction than I am from the other 2. Also when I look at the faction events in the daily events the klingon one has different success level to the other two. The Klingon one is asking for 205M while the F&R factions are asking for 430M resources.
Send a help ticket to get fixed. https://discord.com/channels/509679626763632640/916412467628892170
Why did the mirror event start so late ? ๐ก
Game has stopped giving PvE boxes loot cargo why?
<@&509691205798592532> Hi, How to return the directives if the armada did not work?
File a ticket with CS. #๐ฝ-how-to-contact-support
For some reason it's not letting me collect the complete mission, just buffering then says collect again
Contact zero mission
Federation
For the love of god, could you fix this already!?!?!
there are changes at the 50% mark of some
Waiting to hear back from Scopely TS on this several days now - nothing yet
Can you guys actual fix 1) the warp bug returning and leaving stations. 2) bulk refinery button 3) defaulting to galaxy chat 4) about a million other before you add more content!
Mission is not clearing. Continues to buff and then wants me to collect mission again.
So many known issues are missing from this list
these are specific to the arc, not old bugs
Should change name to bugs being worked on
because that's not specific to the arc
except it doesn't only happen in the new systems
and has been ongoing
It happened a lot more than that
It's not an arc related bug, it's an ongoing issue.
I suggest you drop the insults.
Funny it didn't start doing that till launch of this Arc. Lmao
Funny that there are numerous reports prior to the arc for the very same issue. Go figure.
Technically if it was fixed during the arc and broke again itโs an arc related issue. Like I said you should really change the name of that channel
Funny you don't find it funny. Go figure, and no one on my server had this issue prior to the arc launch.
Anything that wonโt make them money they wonโt fix. Give up guys. Not the mods fault. I have no idea why that channel even exists. They ignore 99.5% of the bugs to speak on .5% that wonโt be fixed either
i just harvested rare and regular anomaly samples but it didnt post them when i docked, scopely this is getting out of hand
i don't really care if bug fixing and content creation are different teams when they clearly seem to focus their resources on the wrong side ๐คทโโ๏ธ can always add more stuff from content creation team to bug fix team
game hangs after several mirror jumps and requires relogging to allow mirror jumping again ... guess this was not fixed for 10 months?
Iโm having the same exact issue
chat lag? weird stuff going on
Same ๐คท
HELP! STFC won't start, it hangs at 70% on the load/start screen. Been that way for a day. Is this happening to anyone else?
Ever since Amalgam was added to IA I get WAY LESS 100% rep exos than from the normal pulls before, like half or less as many per week
Think someone messed up the math
was raised internally a week or so ago, again, if i hear anything else i'll let you know
Can't complete this main storyline mission on iOS. It just spins forever. Clearing localization cache does not help, uninstalling and reinstalling does not help... trying it on the PC version does the same thing
How long has that been broken for?
Too long
More than a few months?
Certainly at least since WoK rollout.
Ah ok. Not too bad.
But no ETA on a fix, so may get badโฆ
I know Iโm fed up with it.
It's absurd because now I'm stuck with the mission popping up every time I login, and that silly green go button popping up every few minutes. It's absurd that this is not a high priority fix
Add it to the list of absurdities Scopely is capable ofโฆ Iโm affected too.
Having an issue since D'vor & Feesha was added to Archive. I have since tiered dvor to max lvl and scrapped it and now feesha is a tier 4, the archive has not allowed me to get the last achievement on dvor nor any of the tiers in feesha. I finally was able to send a message on scopley webpage but just trying multiple avenues to resolve issue.
Bumping this issue - message threads deleting themselves. This bug is as old as the game.
Exocomp factory shows I should receive 4* exos after upgrading it to 40, but it's still only giving me 3* ones.. Is my account bugged or is this a bug with the building info?
I have the same issue with a different main story line mission. Contact Zero will not complete just spins when I hit the button.
I cannot do autogrinding in old augment space anymore. Seems it happend after gaining rep. level patron. Its a bug or feature? It was only way for low ops to autogrind.... ๐
update> so autogrind works for me /ops35/ only in lvl 36 and 35 systems, in lowers it cant spawn hunters
hard to tell
They "fixed" it apparently, but only for two systems
will raise it again
thanx ๐ ๐
Since a Month settings reset every single game loadโฆ. ๐ฉ๐ฉ๐ฉ
It always shows that, the claims themselves, at least the Premium one, contains 4* exos
<@&509690795536941056>
We are still not able to enter our territory in Eldur alpha. It's possible to send ships but not locate them after arriving. Also it is not possible to move stations to this system as you can not open it!
We always get the error that no ship is in the system, even with a ship in it...
In-game Support doesn't understand...
Ahh, the joys of STFC๐
I appreciate the response, but you can see in my first pic that at level 39, it showed 3*.. I have gotten some 4* from the premium one, but the regular ones should be at 4* now as well, according to the building info.. And that isn't the case, unfortunately.
Itโs best to stick to one method, if you donโt hear back from your ticket in 5 days, the let me know in DM and I will escalate it to the team.
Ascendant pt. 15.1 can not be finished. So iam stuck. Please fix. ( No network problems, client restarts do not help either.)
combat training 70 rookie seems to be bugged. unable to collect upon completion
Iโd already claimed mine, so I canโt tell, but even at building 41 and Ops 60, thatโs what each claim still says
Huh, that is odd.. I'll see what support has to say about it, but it sure seems like a bug to me
Please sort out Contact Zero mission.
It will not close down after I have completed it.
No more tickets as you never get back other than saying itโs closed!
Sort out your ๐ฉ
Pike's captain skill does not affect WoK carol marcus officer ability.
When is Ascendant pt. 10.1 going to be fix it bugging me that I finish it has it been over 3 weeks now and Iโm getting a little frustrated with it
I have the same issue.
Except. Mines lvl61
But the rewards are stuck on 20.
Sent a ticket.
โYeah. We knowโ
None of this fixes the issue that I have hundreds of these I now canโt collect. Because itโs giving peanuts
And itโs not as if I can collect these outside of a war room
Oh wow that's much worse than my situation. I'll submit a ticket about it just to help highlight the issue for both of us.
Itโs a bug they know about so I donโt think more tickets help other than letting them know more have been affected
Pike's ability boosts abilities that activate in combat (shown in battle logs) WOK Carol's loot ability does not activate in combat.
I have missing items in my Continuum Refinery. The options to spend either type of loot has disappeared. I put in a ticket #27559501 but they must have just taken a glimpse at it and said I haven't reached the required level. I still can't buy loot for my mark 2 Revenant, so I'm stuck half way through level 2.
i see that the lag is back its been like this for 5 mins so far
you wont hear back from them
They closed my ticket again and said they working on it
We will see ๐คท
alright Scopely, you guys are still asleep at the wheel, explain this one, I get an error message saying "check your internet' but yet the only thing affected is the game, why is that and DO NOT TELL ME ITS MY FAULT because this happens all the time, i get this message and my browser and everything else is still on line but yet I get this several times a day
exactly, Scopely doesnt care about us they just want the money we spend but i dont spend money on the game any more
second time this morning
thats an easy answer even though they would never admit it. The servers they are using is either outdated or (more plausible) can't handle the load of information and screen taps and hostiles flying around and all the messages that we all do during every second of the day (which goes back to outdated servers) we see current games on consoles handle lag better than this game and they only asking a 1 time purchase fee or occasional add-on content yet I know myself I've spent 10x on this game in 6yrs what I've spent for my xbox1 and ps5 games and yearly memberships in past 6yrs
again with this crap
I dont spend any more money on this game, I love the game but untill they get the car key out of their ear and fix this mess i wont
I haven't spent since January 2023 and tbh it feels great slower than slow but feels great
Missions still locked up
again, WAKE UP SCOPELY AND FIX YOUR GAME, or will you block this from being up oloaded too
Collecting 24 hrs chest not counting towards daily mission ๐ task
i have only been in the game maybe an hour and this is the fourth time for it
this question is for the players: the away teams pr1 assignments, does it give you officers that give you more than 18% chance of completing the mission, mine does not so i dont even waste my time on it
Donโt worryโฆ. Scopely is coming out with new bugs
the stats required for 100% are very high, theres no realistic way anyone without a lot of investment of time or cash (and ops level) will be able to guarantee a priority 1. id like to see some sub 40s post an unphotoshopped pic if they can reach 100% ty.
well at least I know its not just me then I am lvl 44
the arcs are basically dead for low ops, sure this reliant unlocking at ops26 might seem good ... but when you cant even get anything from the redeems because ata will almost always fail ... pointless.
its like handing out an automatic poop-a-scoop to everyone when noone owns a dog ... sure its nice but unless i personally have an accident its useless.
scopely need to revist the math on the priority 1 success rates ... it makes the loop a dead arc, like worms ... lets have a special ship that farms the worms ... no? why? because you get nothing from worms ... like you get nothing from these priority 1 assignments ... its a bug.
<@&509690795536941056>
Can I have some assistance with a ticket please?
I've had a ticket closed, and im currently going round in circles on the second due to a non understanding of a repeatable mission.
My Khan Champion lvl 4 disappears, and when I raise a Ticket, it gets closed immediately, saying it's a known bug, so how long will I need to wait for the fix?
Known bugs are put on the back burner.. this is why I donโt spend money on the game anymore
Plus youโre just buying crap packs
Same with me, but they aren't saying its a known bug, they told me "I can see youve completed the mission and now on mission 5 so I am closing the ticket"
I have all max officers on them and still fail. ๐
missing dock
just before incursion my dock and defense platform just dissappered, pleas fix this
wtf happened overnight? Did you let an intern push an update?!? I'm getting reports of random battle sounds (when zero ships are engaging in battle), consistent "3 Help All" showing, and other bugs.
I'm stuck on storyline due to a bug: Doing "Earning Trust" mission and stuck on "Earn 1 Devotion Token via Faction Mission", so needed to doing mission to earn this devotion token. DONE "Immortal Contact", finished this mission but when I push button to collect reward.. game stuck on rounding circle for a while then appears again button to collect (I cannot collect reward) so I can't have Devotion token and cannot go further with storyline.
Contacted support.. him tell me will investigate and closed ticket..
After some time, contacted again support.. him send me 1 devotion token (workaround not solution)
NOW Mission "Earning Trust" is completed but has SAME ISSUE: Both "Earning Trust" and "Immortal Contact" mission now result COMPLETED but both remain stucked when I push collect button..
I cannot go furter on storyline.. it's frustrating remain stucked. Please resolve ISSUE.
Ops 41 here, I have unlocked dark space long ago. From the last few hours suddenly the dark space system pathway got locked out again. What is going on????
Client's probably desync'd. You should reboot.
16 hours ago i make a ticket for a stuck ship and still not fixed
I get this several times a day, everything on my PC and other devices works without any problems. It doesn't matter if I'm connected alone or not. I don't think such a message is normal on 100Mbs.
Lag is intolerable. Game is virtually unplayable.
Lock on a red, hit attack, game crashes. Wish scopely would have spent money on new programmers instead of 3.5 billion on Pokรฉmon Go
I experienced severe lag on Server 63 that lasted well after reset at 12 noon EST. The claims were going through very delayed, if at all. Hostiles were freezing in systems when they reached the next waypoint/spawnpoint. Game play was impossible. I shielded and quit the game.
Nice new background...my schizophrenic father in law is more stable than this game!
TX... good Play ๐๐๐๐ท Great Scopely and tomorrow will fix ๐๐๐๐ท Great Scopely
Woop woop...every event tab is the event store now ๐
Really looking forward to tomorrows compensation chest after update ๐
no doubt they will meet expectations
doing another Q will not unlock the 50/75, it's stuck
Anyone ever kick someone out of their alliance, and they leave the alliance player list, but they can still talk in the alliance chat?
have not heard of that happening
restart client?
