#👾-bug-reporting

1 messages · Page 200 of 1

sand agate
#

Destroyed faction ships have stopped counting for faction allegiance daily task.

wind dagger
#

Some are logged in. Events are not scoring, claiming ship resources/chests fail harder than the new chaser hostiles.

supple juniper
#

does not = 11k points

gaunt latch
#

<@&509690795536941056> Could you get them to improve the awful lag that has been occurring when you collect chests, do pulls, etc. There has been issues with it since the last update or the one before where it would show that you need to collect it when you already have, now the lag has just gotten exceeding worse in addition to that,
And I just discovered after collecting one set of chests, it kicked me out and now can’t back in “Failed to login, please try again” 🙄🙄🙄

oblique pelican
#

Can't log in server 167

cunning sun
#

Can’t log it it’s stuck at 66%

slender heart
#

Servers down.. Scopely calls it "LATENCY"

fervent quail
#

So sad when they have to do a fix to fix a fix

vivid ravine
#

Guess I should say I can't log in either instead of just posting memes 😭🤣 don't want to get left out of compensation 😎

karmic gate
#

I was working on the Agument daily Event and it has suddenly disappeared from the tab (it was there 5 minutes ago)

proven egret
#

@jade perch yes but i think you are better off than i as when i open my chest pulls i do not always get anything from it even though they take the rss for opening them

nimble solstice
#

👹👹👹👹👹👈

vast roost
tired shard
#

scoring for daily goals is not counting and incredible lag

#

damn

scarlet kestrel
#

Bulk upgrades don't count towards daily station upgrades

wet grotto
#

<@&509690795536941056>. Could you tell them to delete this entire arc and restart the previous arc again? That might work better than this hot mess

torpid patrol
#

I think it’s across all servers now.

thorny inlet
#

Don't let them log in. That will fix the problem lol.

long urchin
#

It's about right.They screw the game up when they try to fix it

cobalt coral
#

Q Trials not registering. Assume it’s the “latency” issue.

lunar stratus
#

Pure Genius here. The fewer who can log in, the more server resources are available to those who can. GENIUS!

sharp pulsar
#

<@&509690795536941056> If the surprise maintenance was meant to make things worse... congratulations, it worked 👏👏👏

young halo
#

tried pulling my admiral's recruit !!, and g0t an unexpected err0r, and my credits are g0ne with n0 officer shards. did that with a few 0f my pulls this m0rning

noble canyon
proven egret
#

indeed

north anchor
#

If enough of us log out and can't get back in it will fix the lag 😂

edgy flume
#

Every time my ship gets stuck and a system I have to log off and log back on again and then I get this then I have to repair and then it happens all over again and again

long urchin
#

Somebody needs to lose their job cause apparently they suck at it

lofty widget
#

When in the Materials tab of the Refinery, and the Purchase fails to go thru, the system STILL takes the resources!

young halo
#

ain'tenence at its finest

twilit berry
bright sedge
#

come on scopely get car key out of your ear and fix this mess

vapid gust
#

Rebooted because q attacks not scoring and can't login

slender heart
#

This aint as bad (yet) as the GREAT SERVER IMPLSION, caused by new incursions roll-out...where the game was dead for 3 days!

quartz field
#

it's a new feature to draw down stockpiles. they take the widgets, you get nothing but an error msg. win-win.

bold crag
#

Nice, Just did a double refine of rare splicers. GAme took my splicers, gave me nothing

feral cradle
#

im off to play a game that WORKS

oblique frigate
#

Unable to log in

lunar sail
#

can't log into the game!!

fresh osprey
#

I'm forcing my credit card to have a bug, it's going to save me a lot of money.

spare sparrow
twilit berry
#

Maybe I'll go play monopoly lol

brittle jacinth
#

Iiiiiiiitsssssss BAAAAAAA AAAAACK

warm dust
#

Not sure you really want to be logged in right now

undone hamlet
#

i vote to rename "10 Min Free Chest" to "10 Sec to Get Error Chest " xD

young halo
#

candy crush wins again

sand agate
#

Mining not scoring for daily goals.

proven egret
#

\<@lunar sail lucky devil you , then they cannot screeew you on your chest pulls yet

scarlet kestrel
stone turret
stuck jacinth
slim summit
#

Easy fix for all of this, stop spending money on this game until it works

noble canyon
#

If you are able to log in. The lag allows you to score in absolutely nothing. Or claim anything. Gotta love "maintenance"

stoic scroll
#

its a new event lagfest simulator summer 2025

viscid spindle
#

WOW, you guys managed to break the PC client ? HOW IS THIS POSSIBLE ?

manic saffron
#

I have not been able to get back in the game after maintenance

topaz cargo
#

most exchanges aint workin , error 😑

wild skiff
#

Maintenance didn't fix the chest claim bug, actually made it worse because it was just slow before but now it doesn't work at all.

manic saffron
polar hearth
#

This is a new one

warm dust
charred rock
#

everything is broken! everything 's not working call the dev team, everything is broken! comp check? in your dreams!

idle zephyr
#

failed to login now now now......

viscid spindle
#

nvm, its not just the PC client, is everything, it was working an hour ago.

balmy bison
#

Events not scoring, lost my mirror space turn-ins without getting any rewards and my archive shard claim didn't go into my inventory. Game is up the toilet

blissful charm
#

Not getting good credit for hostile kills = can't do events

viscid spindle
#

better get some chests ready, i won't be able to finish some of the events

fresh osprey
#

Can't get dailies done now.

shy mesa
#

I cant even log on, looked for a random update and there just so happens to be an uodate😂
Update done,game loading up to 66-70% and hangs. Restarted device and still nothing.. nice impromptu maintenance scopely😑

red shell
next sorrel
#

server 156 down

solemn tinsel
stable dove
#

Eclipse hostile kills are not scoring points in the Apex Outlaw Event. Server 30

gaunt latch
drowsy fern
#

great thanks now just straight up stealing our winnings

snow oxide
#

The 2 other Apex Outlaw events are not showing or scoring. Had the Exile SLB, and Rogue, but the hostile grind hasn't been there the whole time. Now the Rogue disappeared.

blissful charm
rigid glacier
#

Can't get back into the game after I reset to fix the zoom glitch. Now can't get past the social authentication step (Mobile: Android all updates done)

bright sedge
#

now my dailies are not getting recorded

oblique dew
#

Both on PC and on Android Phone and with both the accounts I use one on server 105 and the other on server 176

blissful charm
#

My refines take the currency but don't refine

native oyster
#

Might be time to upgrade from windows vista 😂

jade perch
#

Are the whales the only ones able to sign on?

icy hazel
chrome quartz
slate mulch
#

you cant make this up after ships getting stuck in warp again cant get back infacepalm

sweet cove
#

For some reason I was able to turn in lat 4 times, took all 4 turn ins worth of clat but no prize at the end

undone mauve
#

What a laggy mess get rid of those not readable helples hints

next sorrel
#

my teams in middle of defence whilst this is happening 😮

proven egret
#

if everyone logged off from game for 2 days they would be hopping and jumping to make at least some stuff work u can make book on that

drowsy fern
#

still broken down a research slot help button stuck over a month now

abstract grove
#

Trying to claim my Mission Key it took 3 tries waiting on the swirly and then I didn't get the the key even though it is showing like I did,
My SMS should be showing that I've claimed 4, not 3.

blissful charm
#

Unplayable, and unacceptable. Is there any UAT? What's your test environment? Or is testing cost-prohibitive? Does anyone there know how to actually manage code?

cunning trench
#

Can’t get into game

prime fossil
vast roost
#

PC client on US server 72 is trash

lean tulip
lethal solstice
#

Always tolling out new context and never addressing the problem with all the lag!

vast fog
#

@jaunty light Q's Trial Hostiles are not counting towards daily tasks:

gaunt crypt
#

Not getting credit for technilogical distinctiveness slb

toxic scroll
lethal bough
cloud hinge
#

Check, if the currency to purchase got used up

proven egret
#

lmao i just tried to recall my stella and got an error code "purchse failed" roflmao

young halo
#

yall just had a Q&A yesterday. maybe st0p d0ing Q&As and just f0cus 0n QA

sand agate
#

Please consider reverting this morning's hot fix.

bright sedge
#

Scopely must employ some real brains in there fleet WHAT A BUNCH OF CRAP

vale marlin
red shell
white ocean
#

Nice maintenance fix.
Didn't address any of the issues likely.

ashen shore
#

Same

nova notch
#

Nice update. Game just crashed.

toxic scroll
wind dagger
#

@next sorrel Wanted to check but got kicked out of 156. Alpha looked quiet.

waxen moat
#

#WENEEDQUALITY

karmic gate
#

As its got lost inthe cant login (which i have now after trying to restart) todays Kill Augment Hostile Event has disappeared from the tab, it was there 5 minutes earlier

proven egret
#

@bright sedge if your IQ exceeds 10 they will not hire you at scopely

sick tinsel
#

/can't login

hardy hawk
#

Same

nova notch
#

I'm sure that Scopely will blame a 3rd party again.

idle zephyr
#

I'd almost rather have it work with bugs than not work at all...

undone mauve
#

Unplayable

crude locust
kindred tide
#

@vocal crystal awesome work! 🤦‍♂️

oblique pelican
#

Can't claim gift chest server 167

native oyster
stiff oasis
#

Congrats! I logged in and could collect or do anything, so I thought maybe an update is missing. No! Now I can't even get in AT ALL! Every arc for 2 years are functionally worse then one before. Instead of new arcs focus on fixing the crap that doesn't work like the Voyager mining nodes for one.

red shell
#

Can't finish any event...
It's only emberassing 🤦🏼‍♂️

mossy niche
#

@vocal crystal the game can't permit to come in...

karmic tide
#

ok i tried to claim klingon intel out the faction store twice it has not given me what i asked and as not gave back what i spent to get it.

mossy niche
ionic edge
#

and not its dead...failed to log in

stiff oasis
#

Server 89 is face down in a ditch. The Comp gift better be HUGE!

north sparrow
#

I had 2900 Fed credits disappear when I tried to buy a couple BPs... it took the money then gave the "transaction did not go through" error. Where can I report that to get my credits back?

wild skiff
#

Hirogen event not scoring - I'm killing the correct ships as normal but no score in the Voyaging Beyond event.

livid shadow
#

They finally killed the game lol

lethal bough
#

Keep your arms and legs in the vehicle at until we have come to a complete crash 🤣

ornate rapids
#

I think the worker that was supposed to reduce lag misunderstood

fervent quail
slim summit
foggy hedge
#

I'm farming Jem'Hadars and had over 16k antimatter units so I can turn in for 3 chests and was getting lag and error messages, Had to restart game and saw all my units farmed today gone and nothing I tried to get from Faction store. All this after your "maintainence". WTF? I'm on server 402

umbral epoch
#

Hopeless

north lark
#

Atleast one thing you never disappoint with

stark parrot
#

some employee just plugged out the servers , easier way to fix the bugs

karmic gate
red shell
#

With this Performances, Scopely will loose a lot of players....

fickle plover
#

Server 61 here. Can't load the game.

twilit berry
#

Reported to downdetector....

proven egret
#

@north sparrow you dont , their theory on that is that got you and that is what they did this patch for was to make sure they got you

ionic edge
drowsy fern
#

and we pay for this garbage

sacred mantle
#

Server 35 reporting same thing.

steady bronze
#

Can't get into the game at all. Others on my server (167) reporting that the lag that was supposed to be the target of the earlier maintenance is actually worse than before.

proven egret
#

and all others

mossy inlet
#

Same on 159, no access

sinful marsh
#

Brilliant Scopely. Just brilliant!

tender mauve
#

Contributing to the alliance no longer working for daily goals for me. PC Win 11. Ty

steel copper
#

Getting an error message when I try to claim mission key

round cave
#

FIX IT - 3 devices stuck at 66%

drowsy fern
#

server 95 trash fire

high citrus
undone mauve
#

Keep shields up and fix game please

ruby surge
#

Now all you simps make sure you go buy more packs

red shell
north anchor
#

I do wonder if anyone has explained to the Devs the concept of process queuing on virtualized infrastructure

obtuse fiber
#

nice maintenance

formal mulch
#

on server 99 can't log in now

graceful oyster
#

Is there anything Scopely isn't too stupid for?

mystic hull
#

Try tomorrow... picardfacepalm

twilit berry
#

I'd take a 7 day downtime if they'd just fix everything

velvet ether
olive marsh
#

<@&509690795536941056> can peace sheilds be extended , several alliance members unable to log in

snow oxide
#

I've killed 15 lvl 58 Hirogen Hunters and it hasn't scored a single point in the Voyaging Beyond event.

north lark
supple juniper
high citrus
icy hazel
#

<@&509690795536941056> can we get a global cooldown reset? all of my cooldowns are going to be messed up because I can't claim anything at the right time now.

formal mirage
#

And they wonder why I don’t spend $$ on the game.

red shell
wise rapids
#

Can't log in again wt

north iron
#

Serveur 114 can't load the game

gleaming cape
#

So bad execution on the “hot fix” this morning 🤷‍♂️
The game seems worse in terms of performance

sly ledge
#

I am also stuck unable to log into server 91 at 66%

mystic hamlet
#

Not meaning to 'pile on', but piling on...
Dimensional Breach not scoring,
G6 FKR solos not acknowledging post win
Expect a full set of weekly Vindicator tokens...

sly ledge
#

I still needed to kill some more Exiles.

proven egret
#

@high citrus it is for scopely they have never stole more from the players than this patch

radiant orchid
#

Canny log in 🤣

lethal ledge
#

A arc we will never forget 🤪

gentle swallow
#

EE event not scoring

snow oxide
#

Pretty sure the only thing the Devs fixed during Maintansce was coffee, cuz nothing has improved.

mystic hamlet
#

40+ years in IT - if my code was 1/10th this bad - I'd be fired...
@ $copely - it's a reason for promotion

dusky bridge
#

Cant login now

ornate rapids
ornate sundial
#

[188] piratewreck
I CANT GET INTO GAME

abstract barn
#

Before I got kicked out my latinum was missing 30 million. Now I can't log back in! Geez 😳

pastel rover
#

Can't log in

bright sedge
#

now i cant log in

drowsy fern
#

bet the $$$ store works

mystic hamlet
violet wren
#

Now we can’t get into the game

quasi cobalt
#

Same - login failed

static quarry
#

incomplete events from yesterday now disappeared from me. tried a restart and of course can't get back in. At this point, I hope scopely just brings the game down, appears massive data corruption is occuring which they will never be able to fix

olive ingot
#

S34 here, multiple reports of the inability to log in and the loss of resources from events. I personally cannot log in and lost refined resources from the refinery

sand ether
#

Hitting ships not registering in dailies

ionic edge
trail summit
#

Can't log in now after that last maintenance

brave wren
#

Can not log into game!

keen plank
#

My daily 12 event is missing on server EU138 on my IPad

jovial carbon
#

Same

manic saffron
#

Lol the web store is on 🔥as well

round cave
#

ya - web log in for Mission Key claim borked as well

little nimbus
round cave
#

they are all fired and dont know yet

little nimbus
#

Nice bug fix there

foggy hedge
#

Can't open chests and even the daily isn't showing in the events tab.

ionic edge
lethal bough
#

Latency issue resolved! 🤣

round steppe
hollow swan
#

The load balancers are melting with the demands 🤣

red shell
#

We should stop spending money every month, maybe then they realise, that the community is not happy anymore 🤦🏼‍♂️

olive sage
#

Take a lesson from Turbine and get some fresh Hamsters for the wheels that power the servers.

upper furnace
#

Faction daily kill task is not progressing after emergency downtime. Worked before servers went down.

round cave
#

well i can log in [ online store ] but all claims say error

mystic hamlet
hollow swan
ashen shore
#

I'm back in. but dailies are not counting.

proven egret
#

@ionic edge actually you are the lucky 1 as if u made chest pulls u would have wasted the rss to make the pulls and get nothing for them in return in a lot of instances

rigid glacier
hollow swan
blissful charm
sharp terrace
#

I did enough armadas to complete the Dimensional Breach event but none are registering since the maintenance. Also, I claimed the Epic armada bundle in the Bajoran faction store, had it deduct the cost (showing the new lower credit total) and give me nothing for it. I then clicked the button again, saw it deduct again, and again give nothing. Attempting to restart the game was met with an "unusual number of commanders trying to log in" message and repairing the installation fixed nothing. Now I'll also be unable to place in ranked events that are about to end, which I was poised to place well in by speeding one final research and starting another.

bright sedge
#

maybe scopely needs to go back to romper romm

river patrol
#

<@&509690795536941056> I just ran 4 lvl 70 type 03 borg madas. Got my loot and went to pull 2 chests for 37mil credits in the type 03 exchange in the refinery. Got the spinning wheels and an error message that purchase didn’t go through, but my loot was used, so now I can’t do the pull. Would you credit my account the 37 million type 03 solo credits? Thanks!

native oyster
#

Come on guys the devs are on lunch

hollow swan
dusky geyser
#

Not able to log in NOT able to finish my dailies, ghold shield is already down PUT ANOTHER UP ASAP peeps and it better be a HUGE comp chest including BP points since I cant finish

upbeat pilot
blissful charm
gritty geode
hexed hare
#

No login too 🤬🤬🤬

dusky geyser
edgy flume
#

If all gone on holiday

lethal ledge
#

Now we can see what happens when you run Windows on a game server

jovial wave
#

Across the board 'unable to login'. Good stuff...

dusk arch
#

I have hit opponent while cloaked and it is not registering them

bold crag
#

@slate wind the game is now taking ALL loot used to make purchases in factions store and anythign used for claims in the refinery and giving none of th epurchased items. THis is going to be greatly compounded across every player. I strongly recommend things get shut down, fixed, and brought back up as the game is literallty stealing our paid and worked for currencties atm

brave pewter
vapid wadiBOT
#

Oopsie! Unknown command, buddy! Try using a valid one, or I'll get reeeal frustrated! Hehe!

late silo
#

Dailies claim gave this with no scoring.

#

Event hostiles are no longer counting towards event

ashen shore
mental surge
#

Not getting points for event.

ionic edge
#

that's it....they've taken our money and ran off 👀

high citrus
left plume
#

Somebody tell the cleaners to stop unplugging the login server so they have a socket for their vacuum cleaner please

languid plinth
#

I’m getting the same error I can’t log in

drowsy wraith
#

I don't know if anyone had said it yet, but your game is broken. The hotfix hotbroke everything

ionic edge
#

Scopely has gone out to get some milk...

lost badger
#

Well done Scopely! Now I can’t log in game!

uncut shale
#

It didn't count any of my gorn kills for the gorn event how do you make a ticket

warm dust
#

Seriously the servers need shut down.

young halo
#

s0me0ne c0ntact lifealert

uncut shale
#

Now it is not letting me log in

hollow swan
late silo
#

Refineries pulls take 20-30 seconds to process

proven egret
#

@mental surge they do that to make sure you cannot complete the events\

digital sky
#

Cant log in… whats the matter…

undone mauve
#

Please put shields back up untill u fix game this is the worst one yet

craggy coral
#

Level 36 ops and cant get my dailies cause i need to be level 3 to unlock them this seems like a bug to me.

dense frigate
#

Weeeeee hot fix turned it into a hot broke real fast

rocky oriole
#

Haven’t done dailies yet and we have a Territory defence (after recent server merger shortly)… nice work Scopely!!!

steel copper
#

And now I'm not getting points for apex hunter

late silo
#

Save that for galaxy chat, just bug reports here

fossil arch
#

Shields for those who can’t log in please

tardy knoll
#

as your beta testers, do we at least get a stipend?

gleaming cape
#

Can we just do the time warp again to start this week over?

terse bloom
#

Fix it please can't play

ionic edge
#

This is what prime lag reduction looks like peeps...

runic bobcat
#

Can’t even log on. Great job on the fix

dusky geyser
#

NO Scoring at all so can't finish any events including BP event and you know they are real pains if you miss one tier you don't get the heroic bp and will never help on that but on this we should be understanding NFW

terse bloom
#

Nobody can

valid yacht
#

So before I couldn’t log in, voyager event wasn’t scoring and evolving enemies 24h sms was gone

brave pewter
#

Another to can't log

gleaming burrow
#

yoooooooooooooooooooooooooooooooooo what the hell

cloud saddle
dusky geyser
#

BP is also not scoring

proven egret
#

@tardy knoll yes bend over grab your ankles and they will give you your stipend

terse bloom
red shell
undone mauve
#

put shields back up

terse bloom
vast roost
#

This is the biggest scamming company i have ever heard of

gleaming burrow
lavish kiln
#

Cardinal mistake.... cleared local when they had other issues... now login fail...

drowsy wraith
olive sage
#

Now I can't even claim my Daily Mission Key in the Web Store

hollow swan
#

I really hope you don't blame another company for this massive screw up.

undone mauve
#

put shields back up put shields back up

misty coyote
karmic gate
#

AT LEAST MAKE AN ANNOUNCEMENT <@&509690795536941056>

quick olive
karmic tide
#

how are we going to be able to complete the events if we can't get on to put in the grind needed ?

terse bloom
#

Tried to fix lag now broke it more

dusky geyser
#

here is a brainy idea.....roll back the patch

brittle thistle
#

3rd wave of compensation chest incoming yet we havnt seen any compensation for this 💩💩show

molten oxide
#

Having an issue where voyaging event disappeared as well as an unexpected server error while trying to collect gifts as well as the support "bot" not responding to questions

mental surge
green ferry
#

Can’t log in this AM

terse bloom
#

Not had first yet

lethal solstice
#

Any hope for some kind of update on the problem? Or would that be asking too much?

nocturne river
#

Can't log in...

charred rover
#

Scopely, are you not embarrassed?

coral bear
#

Server 710: is this emergency maintenance taking more than 30 minutes or is it just me? I have updated my game but still get stuck on the loading screen at 66%

buoyant matrix
#
  • Step 1: Make the cash shop run smooth again.
  • Step 2: Something lag related elsewhere.
  • Step 3: Profit!
molten oxide
#

heres an idea try playtesting before you push thru your update

cloud saddle
#

At least I'm not alone in my frustration

arctic current
#

I am on server 91 and I cannot login whatsoever.

late silo
bright sedge
#

I jusy figured it out Scopely uses D e I

boreal crow
#

Hirogen Hunter Elites not scoring ...

terse bloom
#

Whole of scopley are in our world

waxen moat
warm dust
abstract grove
#

I just claimed a bunch of dailies and I'm still at 0.😡

ornate rapids
#

#LearnToCode

cerulean lagoon
wild peak
#

@vocal crystal, Please extend the case fire shield, because man of us can't log in!

verbal hawk
regal patio
#

EU server 138 cant login either 😩

boreal crow
mental surge
open sorrel
#

S10 can't log in

verbal hawk
cloud saddle
vagrant gull
#

Yeah get the same message

torn prism
#

105 Server died

robust whale
#

I CAN'T GET INTO GAME

plain grove
#

Don't try to claim anything, it will fail but still cost you the resources

long urchin
#

This is why I stop spending money on this game last year.

solemn tinsel
ornate rapids
hollow swan
#

Ya already know but EU162 is dead too

sharp sedge
#

Login failed server 40

arctic current
#

The game is failing on the social authentication piece. I’m guessing they tried to fix the Tab chat issue but only made it worse.

cloud saddle
warm dust
vale compass
#

Wow there's my hopes of getting bones gone out the window.

torn prism
#

My Gorn event stopped scoring

raw crescent
red shell
static patrol
boreal whale
#

Cant login,stupid scopely wankers🤬 🤬 🤬 🤬 🤬

arctic current
#

I hope they just shut the game down so none of us are affected by our shields, dropping and focus and fixing this issue

junior flare
#

Game crashed, last I saw the Cube event had disappeared and was no longer scoring

crystal kernel
#

my screenshot looks familiar to all yours lol

hollow swan
# raw crescent

That normally happens when the backend of the game has been disconnected from the app - so when it calls home, it dies

warm willow
#

We didn't defeat Khan's champion fast enough so he destroyed the servers it seems

river patrol
#

<@&509690795536941056> Well, also..just tried to pull 90 temporal remnants from the artifact refinery for 600 temporal disruptors and the same thing happened (spinning wheels and purchase failed to go through) So could I also get 600 temporal disruptors credited, as well. I am going to stop pulling anything for now. Thanks!

rancid moss
#

Myself and many of my alliancemates not able to login, please put up peace shields.

gleaming burrow
#

gold shield????????????????????????????????

crude snow
#

Thanks for the maintenance. It is so good I can’t connect anymore 😡

vast roost
#

Fire Department will not even show up anymore 🤣

bright sedge
#

what a bunch of m o r o n s

thorn locust
#

At least you have a certain continuity in your error rate

timid horizon
bitter radish
#

No, it’s broken everywhere

radiant gorge
#

What the hell is going on with this game? First every shop and refinery broke, lost tons of grinded stuff, couldnt level anything but lost the ressources for it, then i tell the support, get the answer they are aware of it and closed the ticket. Then they wanted me to rate their support...after doing it i start the game, click through the noted stuff, got again unexpected errors, again my ressources vanished and again i got nothing for it. I try to restart the game and now i cant even login anymore? Really, fire your techs and hire some kids, they do a better job!

patent field
#

not letting me log in

stone lotus
#

Game down?

olive ingot
#

The new hostile gave scopely a core breach 😂

nocturne river
#

Khaaaaaaan!!!!!!

white ocean
#

<@&509690795536941056> is hope that scopely plans to mark all sms complete that are effected as well as fix the original fudge up for this fudge uo.

cedar dragon
#

Just got kicked, stuck at 66% on the load screen

slender heart
#

If you log out, to try and restart game, you won't be able to get back in! Don't claim any stuff, who knows if it can be recorded and earned later!

patent field
#

me too

cloud saddle
novel flint
#

No event s get scoring this SU CK S!

proven egret
#

again if everyone just logged out of game for a day or 2 they would jump to get a real code writer and fix some stuff

rain granite
#

This is their new way of hoping to make people forget about freedti. By making bugs worst that people cant even login, they hope we forget about freedti.
Either that lol or they want us to try out their other games while this one keeps people out .

radiant breach
#

They need to take the aec down...fix it over the weekend and re-release it on monday

maiden rose
#

can't log what a great maintenance

celest summit
#

I can't login on the STFC App I've tried 4 times now

vale compass
#

I get making events challenging, but making them borderline impossible and then crashing the game every 12 hours is a joke.
And no we don't want speed ups or par/tri.
We'd rather an officer unlock or the shards to be 80% of the way

bright sedge
cloud wagon
#
  1. SLBs are gone from events, and are not even scoring.
  2. I was lucky to be in the game, logged out to see if the SLBs return, now I’m part of those who can’t get in.

Well done Scopely 👏🏼

frail lake
#

You guys might wanna check that last Maintenance/update, on S20, my alliance can’t even login. 🤦‍♂️

olive vine
#

Scopley updates every time you guys screw the game up

minor tendon
#

Unable to login. Update is installed

frosty bridge
#

Absolute garbage lately. Didn’t think this game could get any worse on glitches ,,,,,but yet here we are

Fire your entire coding team and start over !

So much for QUALITY of QUANTITY <@&509690795536941056> promised

Making millions but can’t even keep a game server stable

waxen moat
#

<@&509690795536941056> If we can't have a quality game, can we at least have a status?

You know, people have paid to play for a game they don't have access to. It's called robbery. Or fraud. Pick the term you're the most comfortable with.

#WENEEDQUALITY

white ocean
#

I hope they pause the hijacked d7 q snap.

dire mauve
ornate rapids
#

I picked a great time to turn in artifact tokens 😦

tardy mica
#

I did 5 Q's and got credit for 2

woeful mango
#

Emergency repair to improve the glitches

bitter radish
#

Your social network % in ranking is not high enough to join

patent field
#

cant get on

timid horizon
velvet hill
#

Connection failure, you've got to be kidding me!

vast roost
#

US Server 72 is dead just like scopely's programmers 🤣

vale compass
#

What about the maintenance to fix the maintenance 🤣🤣

static patrol
#

Can't connect game

delicate karma
#

Looks like the Bugs are Victorious 🥴🤭🖖🤬 🤪

quasi cobalt
#

Maybe the next content update should just be fixes?

fossil hare
#

they didnt make money of new ship or building. so now they are bankrupt

frail lake
#

Remember, there is a Q&A where they are gonna explain to us. Why the game being so broken right now will benefit us so much in six months.

olive vine
#

Scopley.. get the Keebler elves back to program your game!!!!!

strong gull
knotty rain
#

Can’t even logg in now

proven egret
#

@remote finch not mention all the colourfull visuals they write in to look cool but only drain rss they could use to keep stuff from freezing up, but they like to steal from the customer base so they so it like this

late mica
#

This won't stop. Can't login now.

buoyant matrix
#

No single event scores. No one. Not apex, not hirogen voyager, no cutting beam thingies

ornate rapids
#

not sure if we should go with a russian nesting doll of bugs or a bugception analogy

white ocean
#

Now I know why you can't get in. It's so you can't file bug reports. Cause one requirement to send the report is needing your game ID. Which unless you copied it you aren't getting.

thorn locust
#

There are errors in the red circle. If one of you would google them, you might know what you have done wrong again.

trail current
#

Gaming experience of the day. I CAN'T PLAY, BECAUSE I CAN'T LOG IN. What are you guys doing omg?

rugged mason
#

I didn't have a shield up, got booted and can't get back in. Clearly others are running into the same issues. Please add a new gold shield.

vast roost
azure gorge
#

They've broken the recruitment via the tokens... I've just lost sooo many recruitment shards... it takes the tokens/shards but gives you nothing...

karmic tide
vale compass
#

I mean scopely love charging us. Fortune to fund the next car or next bag of flour 😜.
Well how about making a game and give us updates that WORK

potent galleon
#

@slate wind You really need to tell them they need server capacity to accommodate ALL players at the same time.

keen sage
#

I just took a miner with about 80k 6* gas off a node and back on and it didn't count for either of my 24k or 60k 6* gas dailies?

sly ledge
#

Looks like you're missing part of the address after live-startrek./

rough wren
#

any event not completing

cold hamlet
delicate karma
#

Welcome to the house of Fun 🤔🖖 mindpalm makeitso 🇬🇧

radiant breach
#

Is it just me that has to wait 2 MINUTES between posts?

sharp basalt
snow oxide
#

I thought the login issue was fixed a couple hours ago? Why's it still doing it?

patent field
#

well done scopley on ur maintence u need to sort out the log in issue`s first

wanton orbit
#

Can’t log in

gleaming burrow
queen python
#

Everything is broken duh

covert widget
#

How are we supposded to finish events and task? First a maintenace and then the game not working. I hope we get compensation for all the events we cant finish once again....

languid marsh
#

Just to add to the pile on

fossil parrot
#

What in the tarnation - roll that last maintenance back, it completely broke everything

dire compass
#

same EU 145

white ocean
#

I just sent a ship to the new augment space to finish the evolving enemy sms. Guess I'm repairing when I can finally get in.

vast radish
ornate rapids
teal chasm
#

Has the update to fix the update totally broke game.
I cannot log in after todays android update.

rapid grail
#

<@&509690795536941056> Server 700 is so unstable, the game is not played. Please find someone who not a script kiddy to your game. Gitthub fixes are not going to work for this. Out source your IT before you lose all of your player base.

floral gyro
#

Yeah... was playing and did a voyager refine. Lost 150k sample with nothing to show, unable to log in 20 min later. With people spamming this chat with irrelevant and the same message, most of these will be unread. Where do we send actual reports of bugs or issues?

azure gorge
#

Don't spend recruitment tokens it's broken and take the tokens and gives nothing

velvet hill
#

beta test

trail current
#

I am about done with this game, we should all really be entitled to a refund for those that spent any money on it!!!!!

sly ledge
#

that address h ttps://cd-nv3.live.startrek./accounts looks like you're missing a digitgaming.com/ in there

proven egret
#

just log out for today really there is no way they will fix it today the guy they hired to do this hotpatch is already off and running elsewhere

uneven sierra
unborn crescent
#

Cannot log in either, for the last hour or so.
I hope the events will be lengthen for one additional day.

analog aurora
#

Big compensation needed

small bloom
#

The DTI cooldown bug is still there.

waxen pier
#

After the Maintenance today 🙈

native oyster
#

yeah thats going on with me as well

maiden rose
#

don't worry 500 lat on the way for comp

mossy birch
queen python
#

I want mats pars speed ups max everything so I can go to ops 56 please

cerulean jungle
#

Hirogen Hostile for the Voyageur SMS is not scorning on our server

feral drum
#

I only get a half hour a day to do events, really not happy

buoyant matrix
prime summit
#

hello... I'm having problems to log in.... too

sullen minnow
#

Server 405 is now down by looks of it

drowsy mortar
#

Came to see if I was alone on the login issues. Clearly scopely is in a giving mood and gave this gift to everyone! Yay! Happy Friday! 💩

latent sparrow
#

“Bug reporting” the whole game is a bug at this point

potent galleon
lofty drum
#

Yes same for me and two others in our alliance - impossible to log in. It would appear the Gremlins are now officially in control

gloomy pond
#

cant get in.. but it is giving me " your base is being attacked" notifications.

exactly how inept at doing anything can one company get

patent field
#

dont call scopley to fix it , it would be even worse

crude nacelle
#

Apparently Paul khan’t fix it…

azure gorge
#

They should just remake the game on a new engine...

vagrant gull
#

Only night i get to really play and then this

frail raptor
#

Cant do anything in game even if could log in

rough maple
#

Compensation chests rolling out...when??? 😴😴

fluid tinsel
vagrant tinsel
#

masive problems with log in, can't rifine math, bp is gone and so on.....

serene canopy
#

Can't log in now. Think I broke it grinding these new hostile

velvet elm
#

It stops at 66% 😂😂

floral rain
#

lag comes from all the compensation chests rolling downhill

velvet ether
#

Especially since a lot wouldn’t have been able to complete events

analog aurora
errant creek
#

66% stop game !!! unfinished daily 👿👿, terra protection is allowed 👿👿

formal mirage
#

20 parsteel for everyone

glad crow
#

CAN'T LOG IN EITHER! THIS SUX WIND!

snow oxide
#

The compensation package for this failed update better be a good one.

cerulean jungle
#

The Evolving Hostiles SMS isn’t scoring either 🤔🫣

sullen minnow
maiden rose
#

don't worry teleporter and 500 lat on way for comp

cloud saddle
#

Was about to pull the old uninstall/reinstall cycle

edgy flume
#

Free battle passes for all players please

graceful oyster
#

Scopely has joined the fight against online addiction.

drowsy mortar
worn cargo
#

The latest evolving enemies SMS for me disappeared before I ever finished it.

olive gorge
#

Game offline completely now EU 139

lone stream
#

201 as well

vast radish
#

They probably broke the servers running a credit report on all the players, to see how far to try to milk their plastic

ornate hare
#

Being unable to run muddmadas I'll be in trouble wining the bracket.
I call for a compensation chest for that. I expect that they will send 10k parsteel. 🤣😂🤣😂

terse bloom
#

Nobody an by looks of it

severe lark
#

Execute Order 66

bright sedge
#

The compensation package for this failed update better be a good one.

karmic gate
#

@jaunty light at leat acknowledge the isuue, been working on killing aguments all day and nearly completed the sms but it disappeared from the events tab and then NO ONE can login!

gaunt valley
mint jasper
#

cant log in either

weak fable
#

To many commander want login

fluid tinsel
serene canopy
#

MAINTENANCE!!!!!! SERVER 44

azure gorge
#

Scopely is actually a laughable company.... they're an actual joke...

formal mirage
#

In other news, global productivity rose 15% for a few hours on the morning of May 9th. Economists are at a loss as to what exactly contributed to this sudden increase. 🤣 ha

rough maple
ionic edge
#

Why is it all comms stop when something big happens <@&509690795536941056> even a simple we are sorry, the team are looking into it would be nice.

I really hope the comp chest is a big one because this arc has been a buggy grind fest that has repeatedly taken currencies as "payment" without giving us the goods in return" you then do maintenance that added more problems than there were before and and now the game has died on us totally.

We know this is not your fault @jaunty light @slate wind but we need to guys so be hammering the updates out like Hammy demolishes quesadillas and pushing whoever you need to push to ensure we are properly compensated for these issues.

Edit...

We also need all the points, loot & BP points / meta points for today due to interuptions preventing event completion

hollow swan
crude nacelle
#

<@&509690795536941056> 5+ minutes to log in to website just to claim chests and the “30 minute” emergency maintenance has made the game unplayable as you can’t get past 66% loading on PC or mobile. Your emergency now needs emergency CPR

vast roost
#

Even the Firefighters gave up 🤣

velvet ether
arctic current
gleaming burrow
#

NEED GOLD SHIELDS PLEASE

remote finch
# proven egret <@1066703789215723540> not mention all the colourfull visuals they write in to l...

My original comment got deleted for encouraging a boycott 🤣

Honestly it’s pathetic. Scopely LTD accounts on companies house is overdue with their account submissions which after the recent acquisition is bs, Bettsy Games run by one person, no wonder the game feels like it’s on a shoestring budget.

How they treat the fans is poor. The technology is poor. The storylines are poor.

I won’t even ask scopely to be better, there’s been enough chance now. The deterioration is too much to make this viable “enjoyment”.

LLAP STFC 🙄

drowsy mortar
#

They are maybe out of fixes and resorted to the “unplug it and plug it back in again” troubleshooting.

proven egret
#

@remote finch totally agree

regal patio
stray fern
#

S80 no longer can login. Earlier button pulls were super slow or failed with error

warm dust
#

With so much not working, why are there no gold shields, and frankly why are the servers still up for the players who logged in right after maintenance. With this many issues it seems crazy to allow this to continue.

ionic edge
buoyant ravine
#

I think it's time to play star wars instead

stray notch
#

Is anyone's daily events not being counted after the update? My freebooters, swarms, Q Trials are not registering after the update this morning.

vast roost
maiden rose
#

do not Uninstall game it will freeze at 84% so Uninstaller and install again is broken

gloomy pond
#

@slate wind can we at least get a peace shield. havnt been able to log in all day. and yet im getting youre being raided notifications...

talk about pooping the bed

torpid patrol
#

So lag comes in 4 flavours now eh. This must be the EPIC one.

dull marsh
abstract grove
#

Not getting credit in events.

terse bloom
maiden laurel
#

The Cube SLB disappeared and isn't shown under Cube Thursday anymore.

proven egret
#

@regal patio yet your among the lucky lot as u cannot lol , sad but true, and now they have put a timer on posting messages to lmao , awesome stuff scopely

sly ledge
#

<@&509690795536941056> The domain (digit....) is missing from the requests the login is trying to make. You can see it at the bottom of the screen. If you manually add a hosts file entry for the servers with their actual IPs you can get in

warm dust
random anvil
#

66% here and cant login

regal patio
severe lark
tulip vessel
#

Territory season pass not scoring

fluid cove
#

Problems in the refinery, factions and in all daily chests

sturdy basin
#

was able to get back in, but dailies aren't working (recalled surveys but no progress on daily mining) pulled syndicate rep but did not count for ongoing syndicate rep sms

bright sedge
late dagger
#

G4 mining event not scoring

cerulean coyote
#

just spent loads of Pioneer's Crest on new AT research, zero score

nimble dagger
#

Most of S49 can't log in it seems.

lyric garnet
#

Not getting any event credit for killing Hirogens for the Voyaging Beyond SMS

proven egret
#

@tulip vessel surprise , scopely is doing it to make sure no players on any server can finish events

lofty drum
#

Hey guys, there is good news. Looking at the official notices, Scopely have fixed the latency issues by ensuring only a few of us can log in at anyone time

strange vine
#

They screwed up a url for logins...

cinder monolith
#

My whole alliance can't log in. 🚽

manic saffron
#

Game up

rapid tusk
#

Still latency issues with ship upgrade event or not working at all

karmic gate
#

I just back on but my Evolving Enemies tab has even less in 😂

ionic edge
frail crown
#

TC Trailblazer SMS did not update my points earned in a territory defense, 6 ships in for the full defense and nothing.

upper whale
#

now events don't even seem to be scoring

fluid tinsel
west cave
#

Nothing is scoring, can't finish events... Devs really messed up bigtime...

dull marsh
#

Server 137 Login problems🤮🤮🤮

ebon widget
#

Ops 59 and cant collect dailys after maintance because it says I need to reach level 3 to unlock dailys. SMH

peak perch
#

703 isn't logging in

short wedge
#

Just spent pioneer crests and the score did not register in the SLB, despite reviving the rewards of the chest in the event store

acoustic orbit
#

Cannot score in the Evolving enemies SMS - killing ships gives no score

wind patio
#

106 can’t log in

proven egret
#

@short wedge welcome to the world of scopely where the customer knows he will get boned by them daily after u been here long enough

mental egret
#

game is broken on all severs

icy hazel
#

Performance on Server 705 seems to have improved. I can actually claim things now. <@&509690795536941056>

mossy junco
#

Vindicator event not scoring

vale bloom
#

Yeah, don't purchase anything/event store/event turn in. I think some DBs are dowb since maintenance

hexed compass
#

my q trials didn't count in my daily goals

sharp lintel
#

Well NEENER NEENER to ally'all....i was able to log in....to find that I don't have the BP anymore, I don't have the vindicator or the cube events either....

undone notch
#

Apex and Cube events are missing

novel flint
#

So now we're getting a "compensation for the compensation of the compensation^^ It's getting really ridiculous, you can't give out that many presents for all the crap that's been done^^

remote marten
#

Now there's lag in the mat refineries where there wasn't before.

slender mirage
#

Cube Event doesn’t count

azure gorge
#

Have they tried giving gives the server machine a good old whack? 95 times out of 100 it will fix everything... give the server a good old kick...

rapid tusk
#

No golden shields anymore

young hare
#

Not seeing events scoring, I can clame gift chests finally, but now my HIrogen hunt event is not scoring

proven egret
#

lmao just hit claim for gift chest and guess whre that link tokk me, to the dammned scopely store lmao as if

vast roost
#

Still lots of lag on US server 72, and events are not scoring. Thanks scopely for not letting us finish our events

karmic gate
celest gulch
#

<@&509690795536941056> battlepass event won’t score

severe lark
north lark
#

Can login now, can't score anything tho.. could aswell just shut it down again XD

urban beacon
#

@slate wind <@&509690795536941056> so now I can’t score and can’t complete the BP. Huge emotional damage for myself and many others. We declare we require a free khan FC and free FC slot given to everyone for the sheer and unfixable emotional distress this has caused us.

cobalt agate
#

Voyaging Beyond SMS is not scoring at all

west cave
#

<@&509690795536941056> what the... no scoring on any event, cannot finish/complete events... Compensation better be more than good, you're losing players this way.

leaden obsidian
orchid parcel
#

Scopelly bussines building

young hare
#

Have we tried turning the servers all off and back on again?

brave pewter
#

No scoring any points (

north iron
#

No events rewards

shadow anvil
#

🤦‍♀️ no scoring no bp no rewards = time wasted

rotund mulch
#

i see the game going down for a few days while scopely tires to figure out what they messed up. then try to fix it.

dense frigate
#

I'm in but not scoring any points for material mining daily events!!!

soft jungle
#

Just managed to log in. Collected my syndicate chests for hit lvl 53 but got no event points & didn’t get the lvl 53 buffs @slate wind @jaunty light

karmic gate
#

@slate wind thats great but what about the missing SMS's and others not scoring?

lucid grove
#

Yep, having same issue. Nothing scoring - not Vindicator or WOK hostiles 🙄🥴

cobalt agate
#

Cut em down is taking 5 minutes to show up. But I’ve been on voyaging sms for about 30 minutes

urban beacon
swift flume
#

Compensation Chest gonna have to be big this time...

proven egret
#

@west cave in case you have not noticed scopely comp chests are where they give nothing for whatever you lost really as it never has anything to do with the rewards you lost due to their complete and total incompetence and makes no beneficial contribution to your account in anyway that will remotely benefit you really

nova night
#

30 seconds to open a Chest, followed by a 30 second PREPARING screen (with a super helpful tip)

young hare
#

Looks like event scoring is coming through, but it took about 7 minutes

abstract grove
#

Got these messages after trying to claim gifts.

marble mauve
#

Be nice if we could log in 🤣

dense frigate
#

What the heck

west cave
orchid parcel
#

Login is online

hexed compass
#

yea, took forever

ornate rapids
#

looks like I lost those artifact tokens

topaz flume
#

scopley better be comping everyone real big for this dumpster fire

proven egret
#

wow now they removing posts by peeps , awesome

stuck wadi
#

The entire game

sudden beacon
#

NOW They fixed it... this time... THEY BROKE MY DAILIES ...😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭 No count by hitting freebooters 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭

topaz cargo
#

all players should get place no.1 in all ongoing events , slb and sms , with rewards ...

young hare
gaunt sable
#

I'm glad they are working on it. But that's not gonna fix the lose of away team credit or the three Saladin shards I purchased through away team store. Now that selection is locked for 24 hrs as if the purchase went through with no shards in my till.

haughty jay
#

I can go back on the game, but completed dailies will not accumulate points towards the daily chests

gleaming burrow
#

can anyone tell me where our overflow of the artifacts items go? all my saved items for temporal disruptors are gone .. now i cant use the converter for temp disrupt!!

bold sigil
#

No 4 hour gold shield up. Smh

vast roost
ornate rapids
proven egret
#

@topaz cargo of course that will never happen as scopely always insists on the players paying for scopely screew ups

maiden rose
#

Faction store broke just did a 4mil pull never received rewards and pull shows again and loot is gone

still minnow
#

PC client won't let me on

buoyant matrix
#

Cutting beam technology is on point today. 😄

vapid gust
#

Claiming bundles not fixed

viral falcon
#

Able to reproduce issues with GS-31 beam not firing after prior beam initiation and cooldown timer finishes, until you relocate ship. Relocating should not be a prerequisite for firing again. (Trying again and it seems to be intermittent). I wonder if this is causing any memory issues… lag… crashing…

ivory pine
#

Missing mats everywhere from failed refinery pulls !!!

worldly marten
#

Android continual crashing after 1 min.

inland arrow
#

apex faction bug... ate my credits and havent got the favor

teal chasm
#

Please put auto shield on everyone Please.. suggest a week.

pliant void
#

------ 4h shields don't work correct - member have been attacked but shield shows 3:30 h !!!!

vapid wadiBOT
#

Oopsie! Unknown command, buddy! Try using a valid one, or I'll get reeeal frustrated! Hehe!

vast roost
#

Still lots of lag on US Server 72. Nothing is fixed...

kindred tide
#

Still no login possible and ni chance to get the "way to much" points for the Event! 😡

proven egret
#

@pliant void just scopely doing what they do best, screew the customers

scarlet pivot
#

Server 9 can’t even log on or even login to the web store

shadow anvil
#

Emergency maintenance seems to have been emergency crash training. picardfacepalm

flint verge
#

I’m on OSI and lap top and neither will log on

glad crow
#

can't log in...freezes at 66%

proven egret
#

cannot even add a new emoji of disapproval in announcements cause scopely controls that bit to lmao

stiff oasis
#

I still can't log in - it gets to 66% and stops

proud storm
#

You really did it this time! Can’t even play! 🤬

scarlet pivot
#

The web store gives you a blank page lol

eternal fox
#

Opening stuff is still laggy take over a minute to open anything. shouldnt take this long to open stuff scopely

ornate crown
#

Took me 15 min and 5 failed login attempts..... only for game to take cost of 2 concentrate lat boxes and not get anything

finite dirge
#

Refinery Purchases failing, bug still taking credits

regal current
#

I've desinstalled the game. Not better. Impossible to connect.

marsh cobalt
thorny barn
#

Folks, when things are this unstable, stop... don't claim anything, don't attack anything just walk away and try again a few hours later.

native cradle
#

Looks like the recent update/maintenance is preventing logins or is there another reason why we cannot log into the game?

serene canopy
#

They knew I was collecting the Purple Freesha stupid ship today for free and put a stop to that!!!

proven heath
glacial dock
#

Just managed to log in.

karmic tide
#

that's 3 times now and 30k of raw intelligence spent with nothing to show for it.

still minnow
proven heath
rotund rampart
#

@slate wind @jaunty light @viscid cloud Just want to let you guys know that your pay system is also broken right now - Trying to make a purchase that expires within the hour, and it keeps coming back "A valid user ID is required to complete this transaction - so even your connection to Xsolla is broken. It would be great if you can extend these offers by about another day....

azure linden
#

STOP OPENING BOXES UNTIL IT'S FIXED

junior ginkgo
#

Scopley techs at their finest.

radiant gorge
high gorge
#

Lag for claiming is still there

junior flare
#

This arc started poorly, and continues to get worse 🤣

bright sedge
#

nothing is giving credit for what i do

radiant gorge
obtuse fiber
#

still not working, more than 30s to claim

inland heart
#

2 x maintenance and still lagging on claiming 🤦‍♀️

round owl
fading cloud
#

Dailies not scoring , events not scoring sporadically, abysmal lag, NOT EVEN WORTH PLAYING ! Comp chest should give credit for all lost TIME and EFFORT - Dailies and events ( which won't happen)

glacial dock
#

Take a break and dance while waiting for Scopely to fix stuff.
I'm going to try doing a bankmarda to see if armadas work.

lethal kraken
#

It’s either taking 20 min to do a pull for my or I get errors

blazing kayak
#

transaction failed, 4 containers blown by the wind, still waiting for credits, top job scopely 💩

zinc violet
#

If you buy officer shards in the Augment store, you loose credits but the transactions fail. No office shards but they still deduct your amount of credits.

safe narwhal
#

Why is it taking so long to claim things? I'm getting huge delays between clicking a claim button, the game freezing and any payouts.

glacial dock
bright sedge
zinc violet
#

Completing Away Team Asignments does not count towards the event either.

wraith surge
#

Can't even get in. For the love of God Scopely follow through with your quality over quantity BS statement you made a year ago but REFUSE to follow.

vast radish
lethal inlet
#

Tired of using the cumbersome tribble bot to report missed items. Why do you have to submit your I'd every time? Just make it automatic if you're logged in.

forest geode
#

I don't suppose the 10000 messages posted in the last 2 hours are making it through the subspace interference at Scopley, but you should shut down the game and fix this major glitch fest now. I've lost tons in in game currency along whit what seem like everyone else. Its time to hit the stop button and fix it. 🤬

soft jungle
#

@slate wind @jaunty light you expect us players to pay hundreds if not thousands for new content packs. I don’t think it’s too much to ask for the game to run in return. 20 mins just to claim a few chests from refinery are you kidding me 🤬🤬🤬🤬🤬

radiant gorge
#

Its getting only worse...a whole week of 20h daily grind lost, the only compensation making up for this acr is a free 99€ pack of choice. Everything less would only be an insult.

glacial dock
#

Confirmed. Armadas still work. At least something still works. And mining.

stuck marsh
#

Im Not able to Login to the game

vast radish
soft jungle
merry kite
#

Refinery is broken! My currencies are being debited followed by an error message that my purchase did not go through, but I am still out the currency I spent for said refines.

polar hearth
#

Note how much currency I have left at top right. I should have 1800. It ate a chest pull of currency

blissful charm
#

Turns out, the ultimate QoL improvement is to prevent us from playing

fleet crypt
#

yup, getting charged twice

crude urchin
#

Third update the charm?

wind crypt
radiant gorge
neon yacht
#

I’m trying to check my chest but I get this and have to restart.

foggy chasm
#

Improving something sometime making increasing it, and in this case Scopely has greatly 'improved' the lag issue....

crystal kayak
#

What did Scopely do this time?

potent trench
#

Impossible to play on iPad … The update Frozen…

open sorrel
#

When I'm in the refinery and try to refine something and get the Communication Error pop up, the game takes my currency but does not give out the reward. When I try again it takes out the credits again. I need compensation.

icy hazel
#

Nobody in my alliance has actually gotten the 4-hour peace shields that were announced 40 minutes ago.

rotund mulch
#

4hr peace shield not enough, they need to be 3 days or longer

rapid grail
#

They don't have enough comp or the ability to even issue it right now

delicate umbra
#

BUG REPORT : Symptoms : Clicking on any of the thousands chest/redeem takes more time then usual. Impact : loosing interest in clicking thousand of chests. Mitigation : 7 days shield. Reproductible : infinity

pallid ruin
#

Took me over an hour to refine all my refinery tabs and faction tabs…come on scopley! Fix the lag! And no peace shield!!

kind sinew
#

Well done Scopley 👏 after maintenance can’t open any chests and game won’t even log in

wise rapids
#

Where did the regular lat go to and parts for the D'Vor

pallid ruin
serene aurora
wise rapids
#

So the 18 million i had is gone

obtuse fiber
#

this again?

hasty flame
#

I can play but am not receiving event points.

abstract grove
#

No one got gold shields, known dead bases got blue shields, and long shields were overwritten when the dead bases got the blue shields.

serene aurora
pallid ruin
crystal kayak
#

finally back in the game...cannot claim epic or rare G5 armada chests

wise rapids
#

@serene aurora okay ty

obtuse fiber
#

and again max pulling and losing all the rss, but no reward, same complaints from alliance mate

west rune
rocky urchin
#

I just tried to buy the bajor and construction 1 item. It gave me an error saying failed to go through. But then I got it but it charged me twice instead of once.

eternal pine
#

Just tried opening a double pull (4m) of the common augment lagged took my 4m loot but said server error and game me no chests

pallid ruin
#

<@&509690795536941056> please fix the lag and shields! It’s frustrating!

hasty flame
cedar ermine
#

I'VE BEEN WAITING FOR TWO HOURS!

main socket
#

Yup, lost my Voyager loot, loot gone and no rewards. Thank You so very much, I am almost tempted to really speak my mind on this and take the ban, this is absolute garbage!!!!

rotund rampart
#

<@&509690795536941056> Please fix the connection to Xsolla - looks like the payment went through finally, but the rewards of the pack have not come back across. I'll be expecting everything in the pack, plus some kind of compensation chest for this extreme inconvenience... Scopely really screwed the pooch on this one......

cedar ermine
boreal pivot
#

Having issues with Refinery and faction loot pulls on my account as well, not to mention the terrible lag and substantially lower FPS. Takes the resources and gives me a server error. @vocal crystal FIX YOUR GAME, there are plenty of paying customers that should be paying your salary….

radiant gorge
#

We should thank god scopely dont runs an emergency hospital, we would all be dead by now while they are looking into the problem...

wise rapids
#

@serene aurora ok I found it but can't refine it

drifting kite
merry kite
serene aurora
#

@wise rapids no need....you will receive the maxx rewards daily, when collect the archive chest.

radiant coral
#

@slate wind are we gonna get a comp packages since the arc isn’t playability?

cedar ermine
#

NO ACCESS / CAN’T LOG IN

brittle jacinth
#

@slate wind maybe this will help you guys? I set my Stella on an Armada, and soon as I boosted it with my Cerritos, it showed my Stella as destroyed, even let me repair it, even though it was still in the armada zone with the timer ticking 😂

hasty flame
#

Thats an old visual bug.

terse remnant
#

Artifact refinery not working since update. Have artifact gallery at 49.

wise rapids
#

Yes I maxed regular D'Vor so no reason to mine normal lat

whole plank
eternal pine
cedar dragon
#

Lag, freeze, reboot. Getting to be normal operating procedure

smoky tartan
#

Pro tip to cut down on traffic in this thread - change the name to features that actually work reporting... It'll be empty 🙃

oblique perch
#

<@&509691205798592532> will #🛠-known-issues be updated? seems there is a lot missing, for example that ATA Officer Stats Research is not working.

brittle jacinth
#

Really? I've punched up on many eclipse aramdas over the last 2 months and never seen this before.

hasty flame
radiant coral
#

This arc should have been called the wraith of errors and lag

proven egret
#

they cannot fix this today that would require effort on their part so just do what i have done put up a shield pray scopley timers do not bone you , log out of game and play 1 that actually works like i am as this is beyond mere stupid, not like they will let me finish my sms's or any events really

waxen talon
#

Bought an augment favor. My augment credits are gone, but I did not get the favor. Credit spend SMS shows credit spent, but the mark of Kahn favor still reads 0

scarlet merlin
#

arrrgggg Just spent 3k Common Wrath Credits for the 'Mark of Khan' just to have it error out.

fluid sand
#

This is insulting!! I just paid for the Elite Pass and it hasn't been unlocked.

golden blade
#

nice job.... unfinished event 💩

serene aurora
wooden kite
#

So now scipely is just taking rss.. youe lags so bad when you open a chest it takes the required mats give you an error message. With out giving you the chest. But keeps the mats

pseudo cairn
#

still not fixts ? 😒

glacial raven
#

Was working for me when it wasn’t working for others, I guess it’s only fair that it doesn’t work for me now as well 😂😂🤦‍♀️

scarlet merlin
#

The only consolation prize is that I scored in the 'Wrath Credit Rivalry SLB', but lost out on the favor, which is what I really wanted.

digital sky
#

Cant scopeley just reverse this so-called update? The lag is worse than ever before…

gritty geode
#

I'm now on 2 hrs teying to collect my daily chests. I give up.

cedar ermine
#

I'VE NOW MISSED OUT ON EVENTS BECAUSE I CAN'T GET IN!

solid gyro
#

2 hours so far can't get in game

lucid cove
#

Event store is charging to claim things but failing to go through. Lost lucrative rss for claims being lost with no delivery of items.

fast trench
#

game is lag city nothing is working

hallow blade
#

pure lag simulator

fast trench
#

don't worry they will give you a middle finger if you complain after making you wait 3 days for a response to a ticket.

median coral
#

Can’t get in but can still be attacked!??

kind stream
#

Roadmap 2025... Believe it or not...🤦‍♂️

hallow blade
pseudo cairn
#

now i cant go in facepalm

chrome sigil
patent frigate
#

Fixing the lag has increased it by a factor of at least 10x … game is unplayable

foggy hedge
#

just in time for the weekend.

glass pilot
#

multiple pulls have charged me currency and never got the reward from the chest. just gonna log out for the day. scopley messed everything up today

formal geode
proven egret
#

yeah the comp chest will not come near to replacing what they have stole so far much les what they will steal in the interim , so just put up a 2 day shield and get back with them then as it is obvious they could not pour urine out of a boot with a dyi video how to , directions on the bottom of the boot and a diagram on the side of it as well

radiant coral
#

The qol fixes in game are just awesome everything got so much faster now lol now all the error show up so much faster and frequent than before

azure gorge
#

You would think the amount of money they gain from this game they would use a little of it to hire people that have a clue instead of monkeys they currently use...

winged pasture
#

Still getting this error message trying to log in.

proven egret
#

@azure gorge not bloody likely, have you seen how much monkeys charge these days? scopely simply wont pay that much

sharp pulsar
twin whale
#

Can they just delete this arc. Nothing but trouble

winter olive
#

Server 131 … massive lag .. takes ages to change screens and is unplayable

icy hazel
hollow thunder
#

can scopey please fix the goddam lag clicking on claiming stuff and having to wait is really killing the game instead of putting more content why don't you concentrate on fixing the things you've screwed up

lucid cove
radiant gorge
# glass pilot multiple pulls have charged me currency and never got the reward from the chest....

Today? its the second day this happens to me, the first was at the opening of the khan arc...i lost weeks of work (yes work, this grind here is not playing anymore, its work) and the support just say they know it and close the tickets. And here we dont even get an answer...they promise compensation, nothing here, they promise shields, nothing here, they promise improvements, we cant login...

proven egret
#

@radiant gorge amen, merely move their lips to tell the next lie

topaz quarry
azure gorge
late silo
#

Since event reset

meager scarab
#

every few claims, the purchase fails to go through (Unexpected server error when processing request, The purchase failed to go through) but the resources are used. Aside from the massively increased time to open each chest, the lost resources are a serious problem

graceful oyster
#

<@&509690795536941056> Every time you put up a cease fire shield: it should apply to everyone, not just those who are currently under such a shield. I have many times broken the shield "a few minutes early" and then seen shields given to others, and not to myself, or anyone else that thought a few minutes didn't matter. Worst case was when others got 3 additional days of shielding, while my base got 0 benefit from the supposed protection.

proven egret
#

and the only time they say anything here is when they know they can prove that particular thing is not a scopely error, neat trick in itself really lol

coarse dagger
#

Unable to log in. Server 109 - Updated last version, reset multiple times.

copper nest
#

The game was working better before they fix the bugs, and implement the new ark xD

patent frigate
#

Refining is borked … first attempt always fails due to unexpected server error, the raw material vanishes but I get nothing in return; second refining attempt works then

graceful oyster
azure gorge
#

No idea why the game is in such a bad state...

dire plover
#

scrapped a maxed Dvor to exchange for Freesha - exchanged via refinery and not got freesha....grrrr

copper nest
#

that looks still too good for scopely servers

plush mango
#

Different error on Android and PC every few minutes my TC battle pass has a winner icon and then displays points.
No I'm not getting the points just the redeem pops up

viral sigil
#

I claimed chests and it took the currency and then would say it had an error. It would then let me buy the chest again but it would end up costing me twice the currency.

sharp chasm
#
  1. claim chest
  2. currency deducted
  3. "communication error"
  4. "transaction failed to go through"
  5. collect nothing

There's something wrong with the transaction engineering here to take the currency before fulfillment is assured

analog mountain
azure gorge
#

@sharp chasm because the devs are clueless

torn plinth
#

Booted out of the fame and can't get back in.. several others have the same happening. Seems to be random..

eager pike
cerulean coyote
#

it's just getting worse and worse

azure gorge
#

@eager pike pff I dunno bro, still looks too good for them lol 😆

exotic hamlet
#

wher is the hamster wheel powering them?

eager pike
dull void
vast roost
#

still straight up garbage

ember hull
#

Why are my kills in kahn space not counting on the sms? I hit like 4 loot goblin and nothing

gloomy parcel
#

I sent in a help ticket but the options the bot gives didn't quite fit the problem, and if I'm wrong than the bot's questions need to be elaborated so less confusing, anyway, collected a bunch of transporter patterns from the faction store, when I went to turn them in, got a message of transaction failed to go through, lost all the patterns I was trying to use, didn't see any credit that said what I was trying to get increased in total patterns, couldn't try to repurchase the shards with those patterns, sending me to the store, and it was frustrating enough working with the faction stores

vast roost
south rover
#

@jaunty light @slate wind Here's a good bug for away teams.

cedar dragon
#

🥱

zinc violet
solid gyro
#

I want full event completion

azure garnet
#

Where's FEMA when you need them, this is a disaster!!!😂

lucid cove
ember hull
#

This games a total dumpster fire today

lusty pendant
#

Add webstore purchases to the broken list too. ._.

pulsar sonnet
#

Where do I start?

sudden beacon
#

😭😭😭😭😭 my dailies is broken... 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭

vast roost
azure pendant
#

<@&509690795536941056> I experienced and have received multiple complaints from alliance members from them spending currency and receiving no payout followed by the currency amount diminishing. example, I purchased the Priority Fed Mega chest, the currency balance was reduced by the amount purchased. Then i received a time out message followed by a purchase was not completed message. I received no payout, confirmed by checking my Fed rep, but the balance on the currency was still reduced by the amount of the purchase. Confirmed this with inventory screen

feral shore
#

<@&509690795536941056> I say it since a year:
Please.
Stop bringing every Month new stuff and fix the old one.
Work on stability from the Server, and not even more new Stuff

azure gorge
vast roost
sudden beacon
#

Stop all tc

vast roost
terse raptor
#

I have reports from chests to in store purchases not being fulfilled. Quite frankly its a joke, if you think throwing emergency rations at everyone somehow solves it i'd think again

molten radish
#

well today is a waist game broken guess ill go play something on my Nintendo switch 😝

long egret
#

just tried to use 120k eclipse codes in faction store. Took the codes gave error message that the transaction timed out and failed to go through. Why????

ember hull
long egret
vast roost
tropic cypress
#

Since the update, my game is loading onto GC instead of AC, lagging/glitching, not receiving refinery purchases correctly, gift chests are not cooking in when claimed part of the time, ships getting stuck in warp, is just awful

long egret
gaunt crypt
#

🤔 <@&509690795536941056> <@&509691205798592532> bet ya what's causing all this latency\issues is the frozen code from all these chaser ships constantly getting frozen by the fake-warp trick

radiant coral
lament crown
#

Events tab is not working. Can’t even do any events

stuck hemlock
#

is the game slow or is there something else going on again?

light thistle
#

Hi, i just downloadet the game and started it. It says ,,preparing,, since ten minutes and nothing is happening. Is anything known?

native oyster
#

Well it looks like Khan won as this game is unplayable. Well done 👍🏻

verbal blade
#

Second time this week I lost a purchase in Rouge store, on Tuesday a Stella (100 bp) after scrapping with purchase felt to go through now a directrives, rep and..., on Tuesday send a bug report, no answer as usual

boreal gazelle
#

purchasing is all messed up

stuck hemlock
#

i thought the ios update would fix everything....

lament crown
#

Not even sure why are the games left up while it’s in the state

verbal blade
#

Was on android, newest version

stuck hemlock
#

why do i install an update if nothing is fixed?

iron parrot
#

Hello, I still cannot initialize session.
A maintenance server notice appears (094 LATAM) ....Are all servers active ????

verbal hawk
#

You have to goto refinery and exchange the hull scan their

lethal kraken
verbal blade
#

It broke there

drifting kite
mystic knot
#

This is getting ridiculous considering leaving the game as it’s getting slower and even more time consuming

fossil arch
#

Always more time consuming

crimson jay
#

Alert I just saw that I'm not logged into the game. I don't know when this happened, but there was no warning

regal patio
#

Sooo an emergency maintenance to fix the lag opening chests. Then we cant login in and now…. The lag opening chests is even worse. Well done! 🥳🥳🥳

wicked forum
#

Server 94 is still offline 🤣🤣🤣 @slate wind

deep pond
toxic roost
#

@slate wind what 4 hr peace shields

unborn idol
#

402 server under maintenance for an hour

candid chasm
#

US server 61 still having issues

pseudo oriole
#

The lag is so bad in the game it took me over 2 hours to collect what I collect everyday in 10 minutes. Whenever you guys come out with a new patch you break 20 other things in the game, fix it already!

shut pasture
#

Has there been any updates during all the fires about us being able to the use the 6th FC slot yet?

north swan
#

I just did my daily collection of chest, refineries and factions and it normally takes 30 minutes, with this lag since the "fix" it took me an hour and a half. The collection's are screwed up example the mirror refinery I collected the mirror Trelliam and after purchasing two things I was out of the stuff and was unable to collect the beryllium and one of the prime which I ALWAYS do daily. Yesterday I had enough artifact shards of the gold ones to exchange into 24,660 disruptors which I was saving for the next alliance tournaments and now all gone. WTF

iron parrot
#

LATAM 094 server out of service

static salmon
#

How about doing a better job of letting players know not to do chest pulls, wandering onto discord AFTER losing 6 million *3 iso to find out you know it's broke and only here do I find out not to do chest pulls?

cunning trench
#

All Servers still having issues!

quaint marsh
#

With all the down time and lag when it’s been up missed a full day to complete battle pass task. So what is going to be done to make good on this??

placid creek
#

i’m seeing people in galaxy chat that i have muted for very good reason. please fix the issue that blocked individuals are getting through!

maybe id care less if we weren’t auto sent to gc every time we go in, but this is crazy.

obtuse fiber
#

good news! game tips aren't broken

shut pasture
#

That's a good idea, get a list together of things that are working correctly - fortunately it'll be a much shorter list than listing off what's broken 👀

topaz quarry
pseudo oriole
#

Also in The Vindicator refinery I had 2,100 space work circuits and when I collected the three items in The Vindicator refinery it took 400 space work circuits from me. I'm getting tired of all the problems we have in this game and never fix. The game took 10 million latinum from me for a speed up of research in which I told you guys about it and it wasn't my fault it was the games fault. Other resources of mine in the game when I collect stuff it takes more than what is required, I'm getting tired of losing resources because of the bugs in this game.

mystic abyss
#

S86 lag

trim folio
#

Stuck on winning! 🥳

pallid epoch
lean marsh
#

Latency, game crashes, 6 1/2 years waiting on a resolution. You only get 6 1/2 more years to fix it.
We draw the line here... no further.

tender bloom
#

This laaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaag is so frustrating

unkempt bane
#

Conlat only in refinery 😏

karmic crown
#

If you mastered the track, it gets moved to the daily claim

native elm
#

still missing daily mirror universe claims from refinery

radiant coral
#

Remove the tips they artificially made the loading times longer just to show the tips screen when it’s not needed and no one cares about them except now the game is broken because of it

glacial raven
#

<@&509690795536941056> are you working on unstucking the “winner” button and allowing us to access events?

winter wedge
#

@fallow yew Hi I haven't received my battle pass for May can you please help

grave axle
#

This new black bar at the top of the chat space on Android - with very limited real estate this is a UI no-no

Also Please make chat default to opening in the last chat space the user was in as it used to do previously.

I never want to go to GC and yet you open my game chat to that stupid tab every single time. It's the most toxic place to be.

jade lagoon
#

Boycott spending until scopely
Listens to the p.ayers and fixes the issues brought up. No new content until then!

round sierra
#

Please fix the lag in collecting refinery, factions, gifts. I've spent an hour and a half already and still haven't finished.

left acorn
runic lichen
#

randomly seeing patrol ships in unexpected systems like the independent Tejat

tulip drift
#

Lag is getting worse

craggy kernel
vagrant vale
#

@vocal crystal this is what happens when you lie about quality over quantity and do the opposite...
get your priorities straight or you'll lose more money cuz people won't spend on a broken game

whole plank
cunning trench
#

I hope the comp chest is more than a few officer shards

viral falcon
#

Feesha con lat bonus - working
Standard Dvor raw lat bonus - working
Feesha raw lat bonus ? Why isn’t this automatic? The goal I thought was to scrap and use Feeshas for both; would think the bonus mining would apply on it by default as well. Am I wrong?

hot reef
#

Pretty sure this has something to do with the silly splash screen and community "tips" that pop up after nearly EVERY. SINGLE. CLICK. The turnoff in settings doesn't work for it and this "feature" alone makes me want to abandon.

opaque root
#

This is also a fun one, no idea what I’m getting in the chest cuz the whole animation shows the same thing

silent wave
#

massiv lags, eu 158

since 3 days this hard bugs and as well fully servers not available.

Good arc nothing realy works.

can u just give all rewards from this week? cause u can't play for it

vast roost
#

click on a chest 15 second lag. good job.. way to go keep up the good work...

brittle thistle
vast roost
lethal crane
#

Sure this is old news but anyway, this is from the Romulan Faction store.

frank ridge
#

@vocal crystal Trying to open chests and losing the materials without getting anything. I’d report but the last time I reported a glitch like this where I lost 15m latinum, instead of the 15k it said, they told me to suck it up and they weren’t going to do anything to fix it.

ember hull
fast trench
#

three days of losing currencies in refineries and NOW they tell use to not claim any thing way to drop the ball ..

frosty plaza
#

i can see people muted on general game chat

frank ridge
rocky venture
#

Anyone else on Apple Silicon noticing this?
If I launch STFC through the Scopely Launcher, it runs under Rosetta (Intel mode), but if I launch the game app directly, it runs natively on Apple Silicon.

I’m on a Mac Studio and really don’t want to install Rosetta just to play a game that should be Universal.
Hoping Scopely can fix this — feels like the launcher is forcing the wrong architecture.

Can others check Activity Monitor and confirm?

north cloak
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thius broke to even if i finish one it stays at 130

vagrant vale
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@vocal crystal something else you nerfed, warp range, could get my voyager there last month but now i can't

vagrant vale
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no

karmic crown
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where is your station at

cosmic cradle
vagrant vale
cold blade
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@vocal crystal cant Login in EU Server 168.

silent wave
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Habemus Bug

mossy inlet
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Here’s a bug you might reply too…

@vocal crystal

I can’t purchase anything in the online store as apparently my “user id” isn’t valid any more despite being logged in…guess I will keep my money then.

odd hull
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this is what i get today when i try to redeem my ore,gas,crystals ... the game is busted

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Now getting this error, what is going on?

ionic edge
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Please avoid using refinery and faction stores until we have another update from Scopely.

This is a recommendation from Scopely themselves due to currency being taken and items not being delivered.

#⭐-official-announcements message

ember hull
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Well then Scopely needs to hurry and fix these issues. They are throwing off my claim schedule. Also... they need to hire better engineers too!

olive ingot
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Finished a priority one research and I didn't notice a change in power..can someone look into that?