#šŸ’¬-general-feedback

1 messages Ā· Page 83 of 1

untold laurel
#

Just wanted to say how disappointed I am in this arc. The new hostiles are way too hard even at lvl 59 and a 1B power ship. It will take 15 trips to get the SMS done, and I don’t have that kind of time. I’ve tried all the suggested crews and it is still not enough. This will be the first arc ever I can’t get events done. So, thank you. Looks like I’ll be playing less if I can’t get anything done.

viscid ocean
#

Thanks for auto exchanging my eye of ara shards, how do I tell if the conversion was done correctly? I've seen bad maths used in the past! #FreeDTI

cyan torrent
#

They've probably never been more thrilled to see so much 'engagement' with one of their platforms.

quick gale
#

Another 250 hostiles. Please remove this arc!

slim panther
#

Thank you Scopely for day 3 of grinding. Really appreciate it, was wondering if I would have to watch others shooting the augment ships but, no, you’ve allowed me to join in as well. Hoorah for the systems full of people enjoying this wonderful experience. Without you, I’d have time to experience real life. And as for the compensation chests, they were a great surprise and appreciate how they’ve replaced the items I lost due to, what can only be explained by a glitch in this otherwise perfect game 😐

gilded escarp
#

Back to the original sms that everyone complained about and we have no details on if it’ll change…. Tsk tsk tsk <@&509690795536941056> you didn’t even list that as a known issue

warped willow
#

I'm wondering why there's such a lack of damage control lately. They know the players are upset and they keep doing more things to upset the players... They want people to quit?

#FreeDTI

nova sierra
#

Another ridiculous grind the augment SMS that no one wants again

peak charm
#

@rigid vapor stop being so cheap lower your prices give more ship parts to build them cause otherwise your game isn’t worth the time to download

haughty sail
#

So now the 'winner' bug has made its way to android too? well done

unique current
#

Still no iOS update

exotic fog
#

Are we sure that Scopely isn't subbing out new arcs developement to the lowest bidder?

fierce flicker
#

If everyone wants people to level up. how about decreasing the grind as you go up. this new arc is bad, anytime swarms are used the higher G5 and 6 guys have to spend a long time grinding. eclipse the same way. faction hunt ect. it should be equal or faster grind as you go up. especially with how much extra is added. I have no motivation to rase ops level to bring on more grind. <@&509690795536941056>

fading robin
somber orchid
#

Feels like this waiting for the update

lyric otter
warped willow
#

Who is responsible for this super informative tool tip? I appreciate the attention to detail, but we don't need the name repeated, we need to know what it does. I know I can look elsewhere, but my feedback is.. Why? šŸ˜…

zinc fjord
#

So glad they were on the ball and fixed the rediculous grind needed for Evolving Enemies.

Oh wait, nothing has changed and they just don't care.

rich elm
tropic crown
sand flume
#

They still haven't given everyone credit for doing the Feesha Archive before the event started. They only credited everyone for doing the DVor.

solid schooner
#

That's what u will get from me, aswell for ingame spending

graceful basalt
#

Three days into an arc is way too early to be running a faction credit spend SLB.

oak hawk
warped willow
limber oriole
#

So, after they pulled the 2 DTI artifacts from people i wake up today to this... 2 artifacts remaining when I had tons in here? Why is this being done? Is scopley ACTIVELY trying to kill the game?

No warning, nothing. I won't spend a penny on this game anymore. MAJOR Apologies need to be made to the player base. Lying to us calling it balance is preposterous.

finite mural
#

Artifacts auto convert to remnants and disruptors now, any banked shards will convert when you gain a new one.

#

Great for remmants. terrible for disruptors and we have passed on the feedback, and are right behind everyone in not being happy about it.

limpid dragon
#

@finite mural will they fix that? its been 2 days and no word from Scopely yet

muted shuttle
weak flare
proven hound
#

Habemus Papam!
Let’s pray that @tidal notch has the faith to believe in players feedback and unite the community to achieve the goal in enjoying the game again.
LLAP

unborn halo
#

@tidal notch are y'all sure that the augment Khan missions are all supposed to unlock at the same rep????

coarse sundial
#

hay all mointerintg can we please remove tips from change screens or option to trun tips off it adds to screen loadning time and so not needed

woeful nymph
#

How many events and milestones do iOS people have to miss before you escalate things with Apple. This is unacceptable

brave gyro
#

You really aren't missing anything. Most aren't bothering anyway. This entire arc is unacceptable

distant oracle
#

Just saying how defeated and disappointed in this game I have become to feel. From the issues of collecting on the Field Training from the beginning to this new ARC events that are totally non achievable, to limits of having certain ships at certain levels to tier another ship, to the useless effect of an exocomp, to the apparent nonadvancement of features / abilities from leveling up research. I am at this game daily, for hours at a time, nothing I do makes any appreciable amount of difference. I have even spent some money to help out. At this time, I feel done, today may be the day I finally throw in the towel on this financial money pit as that seems to be the only way to get ahead, and it takes a ton of cash too.

ripe thicket
pure plover
#

Interested in how scopely can fix a mission that's impossible to do due to rep lock, yet can't or more likely won't fix the insane grind this arc.

#FreeDTI
#Stop the Grind

molten shell
#

Why is the Friday event showing up on Thursday?

This arc is a complete disaster.

rotund yew
#

why does it take all month to get comp chests out to us all this arc but in previous arcs they have been within a day or so after tje issue? I wonder if they are too busy re coding to make sure the daily updates dont screw up even more

tranquil ferry
#

What a fantastic arc. Failed 2 of 3 away teams missions with 88% chance. How is it an 88% success chance if I fail 66% of the time? Not to mention I'm not wasting 6 hours killing in augment space for fabio officer shards. Have you heard that games are supposed to be fun?

static hornet
#

Dear Scopely,

This new exile grind is horrific, it's all the worst parts of eclipse and swarm bundled together, sure the store is nice, but it's also painful to do.

I get it, you've created a problem so you can sell us a "solution" in the form of a new ship soon... You gotta pay for those new yachts somehow... But it's just going to make people despise the game.

Ops 60+ players who are big spenders also hate it...

You're chasing away your main revenue source.

Maybe consider making the goals lower so people don't genuinely hate it

Thanks

woeful nymph
vale scroll
coarse sundial
#

thire going be one big compo chest moew thinks

weak flare
#

The IOS issue? Bro, the Voyager systems still don't work right. My ships get stuck warping. Ships get stuck in combat. Waves crash. Can't have fast ships in Arenas. Matchmaking in arenas is ... almost malicious. There's a LAUNDRY list of problems that have persisted for years.

The IOS issue ain't news šŸ˜‚

gilded escarp
#

Hey let’s ā€œguide players through the new contentā€ by setting an nigh impossible task for 95% of players…. Still no updates on the SMs events that require 6-8 hours to complete #StoptheGrind #FreeDTI

vestal meteor
#

What would be useful is how IOS players will go about getting extra compo for all the events they can’t see and compete in.

I still can’t do anything as the update appears to be going via carrier pigeon.

weak flare
#

I just wanted to say fine work, $copely. Fine work indeed.

Another year or two and this game should be ready for Beta testing.

unique current
#

Still waiting on iOS update. How many nails you all trying to hammer into this coffin?

red rampart
#

The Comp (cop out) chest with the points to finish the Complete New Missions meta is a Joke. How about addressing the underlying issues.

  1. The Amount of Splicers dropped vs the amount needed to refine.

  2. Difficulty of the AE Hostiles being poorly matched to player ops level

  3. The Rep grind needed just to be able to summon a Khan Champion.

  4. The Go Home Gun mechanic. IF the intention was to force players to grind Splicers then NOT having the Go Home Gun but making the D7's a difficult but doable grind would allow players to passively farm them while doing other things.

woeful nymph
tranquil ferry
#

Great idea getting rid of Chaos Tech and other events people actually like doing, and replacing them with whatever this dumpster fire is.

untold laurel
#

I love the fact I don’t even know what winner button people are talking about. That’s how lame the UI and this arc is.

woeful nymph
#

For those with iOS that are stuck because of the "Winner" button issue: You can bypass the button if you Clear your Localization and click where the Winner button is before it syncs with the server, granting you access to your Events Tab. Once the server catches up you will be locked out again, but this way you can actually see your events and join your faction ones. I have tested this multiple times and it works as a bypass <@&509691205798592532> <@&509690795536941056> FYI, to temporarily help folks

keen loom
#

How about that iOS update?

marsh jolt
#

join the android masterrace tngdata

viscid ocean
#

I'm still hoping for a fix to ships that get lost in warp other than restarting.

weak flare
native pewter
odd musk
# viscid ocean I'm still hoping for a fix to ships that get lost in warp other than restarting.

Huge fan of sending 2 ships to the system but the 1st bugs out to 0 and when you restart it never actually left the dock... Tbh this whole month and well recently since going 60+ has stopped my dolphin spending ... I don't have 2 hours+ a day everyday to play this game and it's ridiculously poor design over and over... Making more grind when not 6 months ago l they pushed reducing... Claim all ought to claim everything screw opening every bloody tab to click claim... Now more and more currencies with no exchange etc. at the end of the day meh

Plus they are so tone deaf at this point

weak flare
# odd musk Huge fan of sending 2 ships to the system but the 1st bugs out to 0 and when you...

I know this is laughable considering the basic things are still broken, but I would love to see a definable macro in game that ran through and did a bunch of things you pre-selected. So like all the refinery things you normally hit, all the faction store things you normally hit, all the helps, all the gifts, one button. You hit record, perform a bunch of actions, save, then one click to rule them all.

drifting shale
#

being dumped into gc again on login is a HUGE yuck. while you're re-fixing that, please , make the reward/chest claim process at noon and midnight last (MUCH) less than 10 minutes.

simple axle
#

Is the game a mess again I can't even load up now after about 15 crashes

vestal meteor
faint glade
#

If the idea was to make us regret ever installing the game in the first place, you're succeeding. It was alway's a devil's bargain where we knew you were re-monetizing nostalgic IP you had the rights to. Even then, you blatantly punished anyone who tried to play for free. It wasn't just a grind, it was a humiliation. For pay to play players, it's even worse. One might rationalize a single over-priced pack of meta-meta-meta currencies for 99.99... but it's never sufficient to actually achieve a goal... because there's always meta-meta-meta-meta currencies you still need and would have to grind for a month for.

To actually unlock a fictional representation of a ship costs an actual real-world car payment. The psychological manipulations you use to keep people addicted are blatant, cruel, and would make a Ferengi blush.

quick gale
#

Rules of acquisition 296. Never be as greedy as scopely

tidal shale
#

The grind is like the xindi when it dropped....it will get easier and quicker don't forget that there is always candy crush for those that are crying too much

tranquil ferry
#

What, are they paying you? Dumbest take I've read yet

native pewter
pastel herald
#

You guys have rushed a lot of stuff and made it to where many feel frustrated, this is also known as "feature creep," refers to the excessive addition of features to a game during its development, with us being beta testers of your bugs often leading to a cluttered and overwhelming experience for players. This can occur when developers try to include everything they can imagine, rather than focusing on a core, cohesive experience. If you wonder why the game is going to start heading down hill, this is why

tranquil ferry
#

It can be introduced too when you want a new cash cow every 3 weeks

sand bear
#

I would buy a $100 if I got one good release that was pure fixes and grind loop retirements. Easy.

cosmic coral
#

@tidal notch , you need to add the multiple ghost armadas to the known issues, pretty sure it's been known now for many months

tranquil ferry
cosmic coral
#

here's a little piccy

sand bear
wild trail
#

Where can I exchange hijacked splicers for wrath credits?

somber orchid
#

Augment faction

delicate nacelle
glossy trellis
#

When you going to fix that? You should stop add new stuff and work on game bugs!! The events is one of main thing in game. Yesterday I was disapointed but today I’m starting to be angry…

pastel herald
#

I stopped spending more than $120 a year ago, and now, I am down to just $20 or not opening my wallet at all - not worth it no more... The first year I played, was happy to spend money, was over $20k the first year... now, you are lucky to see me buy a ship every 3 months - add to that the KNOWN bugs you people refuse to fix or just ignore for now to make more sales is getting on people nerves.

cosmic anvil
#

Itā€˜s less the one awful grind, but instead of keeping it steady or reducing it (aka play smart, and not too many hours), they add more to it. We now have Xindi, MU grind for FKR events, usual fkr grind during events (crucible and so on), the irregular grinds (Silents and more), and they add this heavy lift on top of it. Iā€˜m fine with some effort required, but totally not ok with having to spend most of my free time on a game to advance reasonably.

Game should be mainly part of the daily fun, and less a ā€žyear in hellā€œ

tranquil ferry
#

I agree. It's not fun grinding the same mobs for hours every day. We already deal with it. But this is like supersized version of the same. I have literally no interest in spending hours runing back to "augment" space (which I already maxed) over and over again, because at level 64 with a maxed EntD I can kill about 12 level 60s before I have repair. No thanks.

jaunty fog
#

<@&509690795536941056> with the response (or really the lack of) to the negative feedback for this arc it really makes me want to quit the game. I know you really don't care, but this is just getting ridiculous with no signs of improvement.

pastel herald
#

they never even look to fix the bugs we have had for near a year

idle vigil
#

#FREEDTI - we will not forget

jaunty fog
sour hamlet
#

/take_quiz27

lofty musk
#

The archive SMS wasn’t fixed for those who completed enough pillars to count but not the entire d’vore archive. I’m tier 7 and should have completed the event but unless I go to Tier 9 I won’t get any progress.

trim skiff
#

Give it a rest with the bloody tooltips screens already! Can't even do a chest pull without having to wade through 2 or 3 of them. Yes, I know drydocks are where I upgrade my ships!

red rampart
#

WTH? Why do we now have Voyaging Beyond today? That's the weekly Friday event. Advance Notice of the change would have been nice

vestal meteor
#

Least you can see the events! Count yourself lucky. No one has even spared an update for the IOS players still struggling. They havent even responded all day, very poor.

hollow plover
faint glade
pastel herald
#

Maybe close to $30k over 18 months

faint glade
#

Y'all remember when we were kids and they sold us an already complete and working game for 40 bucks?

spark acorn
humble sable
#

When did it become normal to throw 20k at a bloody video game?

pastel herald
#

i know people who spend $2k a week at times... I am a dolphin, not a whale... this game is about time or/and money pick your poison. BUT with the bugs that have been around forever and lack of addressing them, I am just burning out ,what i have I will use, then fade off I will be lucky to stay by the end of the year... nothing is done in this game to repair what they break unless it makes it unplayable. How many times have we seen ghost armadas? for how long? who still gets stuck traveling in mirror space with the auto enter? I want Quality, I want fair, I want what we were promised, what we ( I ) paid for

vestal meteor
#

Well said Volta

pastel herald
#

am I the only one who hates being a Beta tester each month ?

woeful nymph
jaunty fog
pastel herald
#

never... I leaned to buying items that are forever items, or ones that take more than 3 months to earn free. This event here was the first time I spent money in 3 months... the 6th FC slot, and the FC himself. 2 items that you cannot earn within 3 months

jaunty fog
proven hound
#

Perhaps the ones of you doing Ənsta , TwĆÆtter or whatsoever should take the feedback to that platform too. More visible to the public .would be interesting to see what happens.
And just fyi my first variant of that post got stopped for posting. That’s why I wrote the platforms that way.

pastel herald
#

you would think that after all this time, they would add a GUI scaling for 4k screens so I am not feeling like the stuff is so tiny, but I am sure that would make like a Dozen bugs I would never get rid of, SO Do not go out of your way to mess the game up more on my account.

graceful cedar
#

Hey, <@&509690795536941056>, remember that fix for the ghost armadas? It broke. Yeah, they're back and worse than ever. Is anyone EVER going to actually fix anything?

unborn halo
#

@tidal notch is it intended that Khan's missions in the augment store all u lock at the same rank, or were they supposed to be staggered.

tidal notch
faint glade
#

There's something fundamentally evil about using Star Trek intellectual property for what amounts to gambling addictions and romance scams. Except the gambling addictions are intentionally created through a constant manipulation of your time and exploiting various psychological and neurocognitive techniques. And the "romance" is for nostalgic intellectual property in trade for access to your bank accounts, with the promise of fictional rewards.

Rewards that disappear the day Scopely runs out the door with all your money and shuts off the game servers.

pure plover
#

Probably a nice new £99 pack for USS Relativity, that will take 6 months to get, and by the time f2p get close, they will change something to make it even harder for them

red rampart
#

@tidal notch, why was Voyaging Beyond shifted to Thursday with no advance Notice? Will there be a new Friday event replacing it?

whole nexus
#

Things are getting stupid, we have players who have been playing for years now leaving even our ops 70's have had enough, you have shot yourself in the foot with this unplayable arc.

odd prawn
limpid dragon
#

@faint glade more than 1 spent over 1 million

marsh jolt
robust glade
#

The big accounts leave,,,, the small new ones can not even participate in the arc until level 20. No new accounts no future to the game.

proven hound
whole nexus
tranquil ferry
#

Pretty sure the only testing they do is on our patience

robust glade
#

But why block new players? No new real servers for a year now, only bp2 servers that get merged 4 month after start into a double ascended server,,,, new accounts now started in 60+ ops servers, and now excluded from battlepass

distant oracle
#

Oh, and let's not even get started on how unstable the actual game play is. Constant freezing, reboots, and glitches. Then the useless exocomps that you see absolutely no benefit from, did I miss anything Scopely?

south kettle
#

The game is coming to the end of its life, more and more bugs, replacing old loops with harder loops, pricing out all the free to play. Like the last TNG ep was titled ā€œall good thingsā€¦ā€

limber mesa
blissful rock
#

Players under 20 .. no battlepass now? Feeding us exile events for hostiles we can't kill? Galaxy recruit rewards we can't use? Ok I get it. Scopely doesn't want perma low levels on their servers , trying to get us to level up or quit.. but even at low level I've spent $$ when I felt it served me

red rampart
#

@blissful rock , those Galaxy Recruit tokens are worth hoarding. Once you hit ops 25, wait for an Alliance Tournament and use them on a Tournament Task

ripe thicket
#

25 minutes of conatant grinding the new hostiles, with maximized crew....and a little over 1/4 of the way done. So over an hour and a half of grinding for 1 solo event. Great quality of life improvement you all made.

muted shuttle
tough cypress
#

<@&509690795536941056>
This game needs an overhual.

  1. The graphical interface, especially on the main screen, is disorganized and ugly. Why not go with an LCARs themed system?

  2. The map is a disorganized mess, with no real logic. It's a house where a madman has added 100 rooms haphazardly. Systems far away take 40 seconds to get to, while systems just as far away take 7 minutes to warp to. The color scheme is random, with some types of systems getting color areas, some not, some star systems getting highlighted with cloud effects, some not. Disorganized, random, and confusing.

  3. The inventory system is a mess. And Scopely refuses to take steps to fix it, even tho the players have been begging for a fix for 5 years. It's also ugly, disorganized, and there's no way to trade up, delete, or archive useless inventory. Add that to the fact that with 5 or 600 currencies, it's impossible to understand what item is used for what function. This is an EASY software improvement, and Scopely arrogantly ignores our requests on this. Why?

  4. Lastly, Scopely doesn't get the main point of excellent PVP play: competitive PVP is FUN. PVP where the outcome is a foregone conclusion is a loser for both players. For the winner, it's boring. For the loser, it's frustrating and humiliating. Do better.

tough cypress
keen loom
#

Something special one has to do after unlocking a new FC seat to make it actually able to seat a FC?

finite mural
#

Did you claim the slot under gifts?

idle mango
#

I just want to say that the events for this ARC so far have been ridiculously unatainable

keen loom
grand wind
potent token
#

IOS update available, no it isn’t. wtf, this has gone on long enough

finite mural
#

It is available

half roost
#

The game JUST converted all of my excess temporal artifacts into temporal disruptors! Wasn't this supposed to be fixed?

finite mural
#

Intended design

#

But we have raised the feedback on it.

burnt viper
#

I have a player that has installed the ios update and reinstalled the game and still has the green error. Any suggestions? <@&509691205798592532>

finite mural
#

Ask them to clear their localization

half roost
#

That's some really slimy design between this and the dti debacle. I saved for months and didn't get hit since I started seeing reports on it. Claimed a xindi armada chest and they all went poof even after it was fine 3 days ago after the arc started. That's literally stealing from players. That's some real contempt they have for the player base that supports them. I knew I should've quit years ago

acoustic geyser
#

Yeah so what are the chances of some automation for this specific daily button click? Be a prime opportunity to get rid of a currency item from my stash too if it could take the whole lot

zealous trellis
#

I never want to see GC. Why do you make game open to it now? Give us a selector, or better yet let us disable GC.

scenic delta
#

I spend valuable seconds trying to plot my path through Mirror Space. I would appreciate it if they simplified travel through Mirror Space, make it so you'd receive an alert detailing what keys are required to go to a certain system and whether or not you have the keys required.

tame spade
#

So tell me how this is possible when no one, prior to Tuesday, had over 1 mil in rep?

Even hitting 10m rep wouldn’t allow one of these ā€˜champions’ to be unlocked as 10m is ā€˜Patron’ and ā€˜Superior’ needs to the rep rank.

That being said…. Please Tell me how the ā€˜Complete new missions’ SMS can actually be done… I’d like to hear it.

finite mural
#

You don't. That's why they're sending out a chest tomorrow to complete the sms.

olive oar
#

<@&509690795536941056> yo I just spent $100 on another fleet commander spot, and it isn't unlocked.

finite mural
#

look under your gifts

woven gazelle
#

I don’t know why, but I can’t make any purchases online

quaint haven
#

Is asking Tiger why all the arcs he makes are terrible respectful or nah?

acoustic geyser
#

Yo can this please be pve reports and pvp reports split into two tabs. Ta.

Also while we are at it. Maybe a third showing raids or something. Needs to be separate too. Ta

tropic crown
#

Any eta in chest for points that were locked behind a mission you have to buy?

finite mural
#

Tomorrow

mental minnow
#

how nice of scopely to come out with a chest to finish the mission ………. AFTER the Defeat Khan’s Champion Event expires.

faint glade
muted egret
#

Where is my genesis device I paid for,, I will revoke my bank transaction

silk charm
agile raptor
#

The augment faction store lists several levels of Khan's Champions - I assume thats what Part 3 is - but we have to be a superior rep level to unlock them and i cant be bothered to grind my day away and keep repairing my ships, using speedups and lat. And ignore the other aspects of the game. This is a mistake. So i will take the comp pac and not bother with the new content until it is user friendly. Thanks for the pac (I've not received it yet)

shadow swan
#

Where do I find the iso update?

silk charm
acoustic geyser
shadow swan
#

Attempted several times but not there

hollow blaze
#

#FreeDTI

sharp salmon
#

What a dumb Arc this is , omg 😱

acoustic geyser
sharp salmon
#

Worst ever

topaz spruce
#

for the luv of god, fix the dam in game lag

nova drum
#

It would be nice if Russian writing was not allowed in the global chat, here we are currently spreading victory over Germany and Ukraine and Russian propaganda

rose tapir
#

For the sake of saving people's sanity can you PLEASE give hirogen hunter ships some sort of identifying marker in systems where they are mixed with lost hostiles. Especially when you run events where only one ship type will count for those of us that don't want to wear our fingerprints down constantly swiping around the system zoomed in far enough to read their names.

It's just another REALLLY BASIC thing you people just can't be bothered to do.

Just a helpful hint...."quality of life improvements" aren't meant to mean things that boost the game income. But you people sure as .... Don't seem to intend on fixing the bugs and player experience in general.

FYI: giving 12 updates on how you're working on fixing ONE BUTTON really wasn't necessary.

errant brook
#

<@&509690795536941056>

I know there is a lot of other things but kir'shara still ain't working as "sold".

cunning python
#

<@&509690795536941056> I have updated the game in Google Play, and constantly restarted it. Why is it that there are still glitches in Chat - i.e. the black line at the top, the constant stop-start lag in typing, and the default GC display?

flint river
#

At 28 ops, my priority assignments have 30% success chance with best officers, and take 4 days to complete.. seems like a waste of time lol

jaunty hinge
#

I havent completed a new ATA since i cant get above 46%, used all the crrency to send and wasted speed ups. Op 56

robust tartan
#

One of my favourite glitches, among the many in this game, is when you go out of the game for 5 seconds and have to spend the next 10 minutes and several tries later to get back in because of that ridiculous preparing screen.

digital bay
#

<@&509690795536941056> can someone address this in game spam

rotund yew
proven hound
#

At least the most important issues get immediate attention 🤣

digital bay
quick gale
#

Please add to your bug list.

Muted players appearing in gc. Clicking on them and it says unmute…

rich turret
#

30 minutes and I still haven’t gotten through my daily button pressing due to lag grrrr

molten shell
#

I just want to open my 100000 chests without this nonsense

humble hornet
#

Lag spikes on EU this morning are horrendous. Goes with the arc, I suppose.

ebon slate
#

Something isn't right since the update. When I click 'claim' it buffers for a long time before giving the rewards, or displays an error message pretty quickly so that I have to hit claim again. Happening on PC and Android. Only since the update, was better before then. I was going to end by asking if it is happening for anyone else but there's a similar post right above šŸ˜…

sharp salmon
#

Seems like the game is running as normal

frigid geode
#

Some players are still waiting to get their Matrix Diodes back ... why not simply spread them with an Gift Chest?
It's not the players' fault that there have been problems with redemption, but now everything is simply being passed on to them to take care of.
And a few more or fewer Matrix diodes in our inventories ... doesn't make the whole thing any slower

sharp salmon
#

And while we are at it , dimensional Breach is also the most consuming garbage also , all here to keep you online , just use up all your armada credits so you can buy more

odd prawn
#

This arc keeps getting better...all the issues and all the grind and now emergency maintenance. Really winning this month. You really need to step your game up and ensure those comp chests are good. Still a lot of people missing currency and items from packs they paid real money for....not that i think anyone should have to pay for anything for this shocker of an arc

lyric pagoda
#

i love how we go into emergency maintenance when the store is playing up but you drag comp chests lag generally all round rubbish we put up with daily shows where your priorities lie

flat cliff
#

What is with this payout? 660k for 1, 4m for 2?? In the time it takes some ops lvls to make 4mil, they'll have spanned 24hrs to just go for the 1 šŸ˜‚

pallid hemlock
#

@raw fiber can someone explain to me why scopley just converted all my artifacts. i don't care about the normal ones, but my temporals are all converted too. i saved the parts especially for the aliance tournament. it's just cheeky that they interfere with an account like that. it's bad enough that you're just messing up, but now interfering in the players' accounts like this is more than cheeky

rotund elm
#

Your response to valid tickets is woeful, closing ticket without resolution is an abysmal way to engage with players

lyric pagoda
#

and exile hostiles scoring is ridiculous i've no time to hit 700 ships to finish event i spend loads on this game and all you want is to take our money and no new event until you sorted ios claim button but that was a lie

fresh cargo
#

What a great Idea: Put all OPS Players in one system to do a grind. As a OPS 60-70 Player you have a lot of Loot Goblins there. Just hit the 40-50 OPS Players. Let them grind for you šŸ˜‚

humble furnace
flat cliff
pale garnet
#

did syndicate spike research, says 400% to daily claim, had been getting 14k daily, but now only getting 42k daily, how is that 400%

humble furnace
#

@flat cliff this is max loot crew (not chapel/hugh). You can also use g4 rares for extra loot bonus, Agimus FT for loot and Thought Maker CT for loot.

Lvl 40 hostiles, with max loot no g4 rare and no chaos tech or forbidden tech. Using this crew you get about 57K loot per kill. (Based on your officers tier)

With g4 rare and CT/FT noted above your looking at 70-80K loot per kill depending on your g4 rare tier

fresh cargo
flat cliff
humble furnace
# fresh cargo But only If you don't become a loot-goblin for the higher OPS players

In this instance it’s always best to ensure disco is ready to summon your ship home.

@flat cliff without the rare or ft/ct your still looking at an average 57K loot with this crew. It’s roughly about 70 ish hostiles (I do 74 as it fills my cargo). Depending on your cargo size is depending on how many trips it takes.

You have no g4 ships? Hmm assuming g3 epic is your best ship I think the 40’s should still be easy but very low max cargo so might take a few trips

flat cliff
#

I have epic g3's with 2mil+ plus. NSEA and Vindicator. My officers aren't maxed though, so...

fresh cargo
north sand
#

Hey is anyone else on Samsung having an issue of not seeing the Hotfix for the Khan Arc? I've been looking in the plastered and there is no update. Last update was on Tuesday?

finite mural
#

have you tried reinstalling?

dusky sage
#

those tips & inspriational quotes on the loading screen are super useful when the loading is less than a second facepalm
*" ... dock ships ... when your station is attacked" *
wait.. what? what when my station is attacked? WHAT?

normal ibex
#

Never seen this before...

tropic crown
#

Did they take the game down for maintenance?

crimson ice
dense orbit
#

yes

unborn halo
#

its nice they are fixing the issue, but timing... just woke up to do my thursday only solos for my week of vindicator exchanges bvecause i had meetings last night and now i wont be able to get them done before i leave for work. ships hard enough to tier up as it is without missing a week of turn ins

north sand
crystal jungle
# normal ibex Never seen this before...

This a message that is sent out when the latency is so bad that hackers are trying to exploit the pay side of the game. Before we all know $copley wouldn't do this for the players.

static hornet
humble furnace
scenic elk
static hornet
scenic elk
#

don't we all hae lags ????

fresh cargo
ancient sandal
static hornet
mental minnow
#

disclaimer: I don’t write code.
Question : why would scopely need Apples permission to fix a bug?
could it be that their arc didn’t perform properly on the iOS platform?
Rather than correct their own programming, they needed apple’s permission to alter the code in the platform.
The lazy way to fix things .

opal orchid
karmic bobcat
#

seems like the game may have really been "fixed" this time- 30 minute maintenance going on for 1 hour +

uncut osprey
#

It started 27 minutes ago

fluid mist
#

it's not fixed if it comes back in time to do anything before event reset lol. Joking aside it feels like with all the issues that persist or somehow introduced into game they should be taking longer to make sure game runs right before opening it back up to us. Yes I understand that it means we can't finish events last minute anymore but hey life ain't fair right....

static hornet
# mental minnow disclaimer: I don’t write code. Question : why would scopely need Apples permiss...

The Apple app store approves updates before they get published for security purposes. Usually it's automated but if it gets flagged it'll need someone to manually check it.

Meanwhile other app stores are a lot less strict, you can tell by looking at all the junk on the play store vs App store šŸ˜†

I guess scopley submit regular updates a day or so before a new arc but having a hot fix caught them out this time

Ps. This slow mode is killing me šŸ˜†

ancient sandal
#

whats the name of the new prime being added

ebon sedge
#

Prime Lag Reduction 🄁

weak stream
#

You got to be careful when buying it though, the other new prime is "Oops All Lag"

gaunt raptor
#

$129 Anti-Lag pack, good for 30 clicks or 30 minutes, whichever comes first

errant brook
#

nice one

storm oracle
#

30 minutes are over

oak hawk
mild steppe
#

No change, still bad latency when claiming.

keen loom
#

<@&509690795536941056> don’t forget to update known issues in that the iOS update is available, and no longer delayed.

light nymph
#

"We've encountered a bug while trying to fix our bug, servers will remain off, please come back during office hours on Monday"

odd prawn
#

Fix super effective, chests no take 30 seconds to open... <@&509690795536941056>

mortal raft
#

I still have the issue that iphone heats up after few Minutes, the game starts lagging and finally crashes. Cleaning localization, reinstalling STFC does not fix the issue.
Only temporary solution is force quit the game so the phone can cool down.

ebon slate
#

<@&509690795536941056> I've just logged in on PC after the maintenance, but the first chest I claimed froze and then said an unexpected error occured 😩

mental minnow
#

does the person that wrote the fix still have a job?

stark night
#

This recent update has made the lag for claiming chests and doing pulls painful. New junk is added faster than old content is archived (I didn’t have a need for lat mining with the ex borg store) and it’s becoming more of a chore than ever. Getting to the point where quitting seems pretty attractive.

gentle fog
#

What have you done with this emergency maintenance???? Game got tons of lags and behaving inacceptable. Some of my claims and pulls from refinery dusted.

limber mesa
weary mason
#

Holy **** It's WORSE!

clever kraken
#

/take_quiz

dusky brook
#

Emergency maintenance? One of the $99 pack buttons must have been broken. Usually maintenance fixes or prevents issues ... not here.

sonic grail
#

Lolol chest claiming is EVEN SLOWER now

tender arch
#

Ok so stuff now does not work šŸ˜‚

green dirge
#

Great start!

I can't open any chests + even higher server ping than before....

The update has only made things worse!

fluid mist
#

1 step forward and 68 steps back classic hot fix achievement recieved roflmao

clear perch
#

Thanks Scopley, lag is now much worse after emergency fix the lag

restive sentinel
#
  1. I did expect it
  2. this didnt happen yesterday
north garden
#

Chest and bundle claims worse now than before the maintenance.

10secs of the chest button spinning, the loot comes up then 5 to 10 secs of blank screen with spinner

woeful nymph
#

If the maintenance was supposed to remove chest lag, it had the opposite effect.

vivid breach
#

ā€œCommunication errorā€ opening chests

Great job on fixing that lag

Awesome

Superb

tender arch
#

It was all good before last iOS update. May we please stop fixin’ things that are not broken?

Also - can’t get back into the game. C’mon guys and gals šŸ™ˆšŸ™ˆ

And one more thing - pleeeeeeease fix gdmn missing research!!!

mortal barn
#

Sure this won’t surprise anyone but it seems the emergency maintenance had zero effect, still stupidly slow when claiming boxes

graceful basalt
#

I think it made the problem worse

flint spruce
#

Thanks Scopley, lag is now much worse after emergency fix the lag &&& #freeDTI

tropic crown
#

But are the packs still selling? Only thing Scopley cares about.

silk prairie
green dirge
#

Great decision to make the game worse, with MORE bugs and issues than before...

Also, no compensation for any of this???

By looks of it scopley is putting money ahead of the players.

odd prawn
jaunty fog
#

Your "maintenance" didn't work. Maybe you should try more than just turning it off, and turning it back on again. facepalm

keen loom
sharp chasm
#

The maintenance somehow made the latency 10x worse at best

weary wolf
#

Still lag when claiming gifts!

woeful nymph
#

Did anyone find out what folder the "Prime Chest Claim Lag reduction" was in the store, or is that coming at reset?

jovial edge
#

Hopefully not many events will be scheduled today. Players will have their hands full doing daily claims.

rich turret
#

Game locked up right off the bat, I guess the fix was to break it again! Yeeeeahhhhh team!

clear perch
sleek ibex
olive oar
#

šŸ‘Ž

digital bay
#

Login failed messages and not able to get into the game never seen any of the promised compensation chests either

flat cliff
#

Ah, built in loot on G4 rares. Nice tip

knotty hearth
#

I would love to be a programmer for scopely do emergency maintenance to fix lag. Bring the system back up with double the lag that was present before keep your job.

green dirge
dusky brook
junior nest
#

doing claims, or anything else right now is completely impossible, the lag is so much worse it's unplayable

odd prawn
static hornet
#

<@&509690795536941056> Private messages taking 60 seconds to appear post emergency maintenance

restive sentinel
#

@raw fiber Just tried to claim Bajor Epic Loot Exchange.
Got an error and it ate all my resources without giving me the claim.
This is not just lag anymore.
have opened a support ticket already

gentle fog
#

I want all my currencies that are dusted back. Now?

keen loom
tender arch
#

Fix this pleeeeease!!!!

unborn vine
#

The fix didn’t work…..s l o w e r now…

oak nexus
#

Amazing hot fix guys, you added additional latency to the pulls

keen roost
#

I don't think the 30min maintenance worked. It made it worse.

torn blade
#

Maintenance did not fix claiming lag on iOS

cosmic coral
#

Yeh, it's still slow, if anything that maintenance has made it worse, well done šŸ˜‚

sharp chasm
heavy hemlock
#

🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣

potent blade
#

Can't login on windows. Did re-install with new download but it stops at 66% load and then this comes up

kind juniper
#

I had zero lag doing pulls before this "maintaince" to fix nonexistent lag. Now I can pull antthing.

hallow oriole
woeful nymph
#

Unexpected.....lol. Not unexpected...at all.

crimson lotus
#

server 51 is running like dog poop, instead of taking 20 minutes pre patch with 500 clicks, i turned on no click and i'm 1/4th of the way done collecting my morning crap and its taken 30 minutes

wide cloak
#

just lost 250 GS-31 Recon data on an officer pull with no officers being provided. This is getting ridiculous.

flint phoenix
#

Emergency Maintenance to fix lag. Was the fix to add more? Seriously, this is worse than what it was before the maintenance.

jaunty fog
#

I swear, if I were that bad at my job I would be in the unemployment line.

thick pilot
#

Scopely the problem isnt fixed about the latency <@&509690795536941056>

ember jetty
woeful nymph
#

Winner button for iOS : "I broke the game". Chests for everyone: "Hold my beer!"

hollow blaze
#

Refinery extremely slow!

kind vale
#

So is Scopley's plan to introduce so many bugs we forget about DTI? #freedti

oak nexus
clear perch
#

Scopley, please rename the current arc to LAAAAAGGGG! to reflect reality

undone igloo
#

Great, the lags is worse since the update!

restive sentinel
#

players: nothing is working!
devs: Its a buggy mess of spaghetti code!
execs: Cash shop still works, so the game is not broken
community managers: ablobsweat

naive mulch
#

lol @raw fiber , i click the system button to look outside my base....and it brings me to my alliance starbase

icy sphinx
#

Apparently, if you make everything lag the same, then it's like there's no lag at all!

wide cloak
potent blade
#

after windows wouldn't launch, I tried an android install and it stopped @ 66% as well

ashen star
#

Lag is horrible on the claims on s42. Taking 10-15 seconds per button

hallow oriole
#

I think Bruce Dickenson, the legendary producer behind the cowbell song has been hired by scopely except he needs more lag rather than cowbell

sudden valve
#

Fix didn't work. If anything the lag is worse. Server 13

vivid quarry
#

If the emergency maintenance was to fix the lag, please mark it down as an epic fail.!

umbral lotus
#

Lag is making the game (even more) unplayable this morning.

oak nexus
#

The Wrath of Lag Arc Survey >>here<<

keen loom
#

Zero chance that the issues facing players this week couldn’t have at minimum majorly been prevented, with proper and experienced testers, looking beyond new content in terms of functionality testing.

The attitude of this won’t break existing content has to go.

idle vigil
#

HORRIBLE LAG after the work this AM

opaque raft
icy sphinx
#

So Scopely, I'd like to introduce you to something real software companies call a 'test environment'...

wise vale
#

So lets review this, shall we? You release an arc that requires hours every day to even have a chance to complete AND you ā€œfixā€ a latency issue by making it worse.

Just curious: when do we go on Scopely payroll as beta testers?

heavy hemlock
#

If scopley were Windows, i be rolling it back a couple of updates 🤣

knotty hearth
#

Worst part is that players have been detailing extreme severe lag yet scopely and community management are absolutely radio silent on this issue

muted edge
#

It's hard to believe any of these clowns still have a job.

sudden valve
robust glade
#

That would require staff,,, they can not even afford support ppl to answer questions, or read this discord

lusty basin
grim obsidian
wicked tree
#

Can we have a toggle as to whether tha game starts with AC or GC by default? or at least just go back to how it was where it stayed where you last had it set to?

harsh valve
#

When I saw that emergency maintenance was in place to improve latency... I assumed it was to reduce it... Not make it longer

north garden
#

Got server error saying it can't communicate but still took the credits but didn't give me the rewards

oak nexus
lone atlas
#

me and my mates on 711 are losing a bunch of currency pulling chests but getting nothing but an error message. we lose the currency but dont' get the rewards. Iso, away teams, xindi scraps, you name it, across the board

buoyant veldt
#

You really did something great this time Scopely - Slowing down the pace of everything in the game - Great thinking - we love wasting time for game to react especially when claiming things.
Review šŸ’© šŸ’© šŸ’© šŸ’© ( 4 out of 5, only reason for not 5 is that it is possible to login)

sudden valve
#

Is this a new crossover?? They replaced the servers with Slowpoke from PokƩmon?

odd prawn
#

honest question now guys....because I have checked with a few peeps...

Was the fix to instal some latency to opening bundles because we weren't having issues until AFTER the emergency maintenance

slim lichen
mild steppe
#

Failure

timid anvil
#

Hello I need help bc yesterday I did the update abd you charged me fore me 53.76 fore the update I can provide screenshots

dawn flame
north garden
#

@tidal notch Do you see all the issues with chest claims? Credits and loot being taken but no rewards given due to "server communication error"

wary fjord
#

which one of you bright Scopely sparks thought that locking your crews out for even longer with the new AT missions was good game dseign?

idle vigil
lusty basin
spiral mesa
#

okemergency fix is making thngs worse even loosing rss

ocean surge
#

Remember when you guys said the game was unplayable before? now scopelys gone hold my beer

trail zenith
#

#FreeDTI #NoCompromise You've made the game even worse with your emergency non-fix. You continue to make the game worse and can't even fix basic lag. Everyone put your wallets away unless you enjoy paying for displeasure.

ashen star
#

Bring back the chest summary windows, while more clicks- it worked better, was faster, and we could actually see what we got.

naive oak
#

This fix has made it so much worse for lag

sudden valve
#

I'd like to introduce our new game developer and moderator, Sir Laggy McLagerson

trim skiff
#

Dont know the Problem of you guys…. Game is working perfectly for Scopely… Money Money Money…..

Who cares the Problem of Players…. Pfffff šŸ˜…šŸ˜…

woven garden
#

Man thank God I didn't wake up to find the game off line so I could set my shields for the day before work...and have to leave before it came back online....you only gave that person a 60 minute ceasefire shield.

leaden junco
odd prawn
#

Game has started stealing currency again @tidal notch @raw fiber

spark acorn
keen cloud
#

<@&509690795536941056> each chest and refinery pull takes 10-15 seconds and half the time i am getting a purchase did not go through message

silent gorge
flint phoenix
#

I am over a hour just to get my daily refinery pulls right now.

pallid hemlock
#

i don't know whether to laugh or cry anymore. producing so much crap at once is really an art

hallow oriole
#

This situation reminds me of a skrillex song -- sounds like an MRI and can kill you

sudden valve
trail zenith
rare vale
#

Maintenance seems to have done the exact opposite of what it was supposed to do...

olive oar
#

after about an hour getting 1/2 way through trying to open my daily chests, now everything i open just gives an "unexpected server error"

leaden river
#

Horrible lag. Can usually get through but not today.

low scroll
#

Can't login now

worthy thorn
mortal barn
#

Yep, login failure has returned

opaque raft
lofty estuary
#

The worst most incompetent staff I have ever seen. That goes all the way up The chain and down to discord staff., unbelievable.

weak stream
#

Aaaaaaaaand its down again without notification.

muted idol
#

eu 121

errant brook
#

it's part of the performance update....

ocean surge
#

amazing update

crimson lotus
#

every screen - just got kicked out cant log back in, they take it down?

coarse sundial
#

omg so lagey 114 this worset update ever

trail zenith
#

Going to be real easy to only get 5 points every 7 days on this one.

keen socket
#

can't log in

unkempt talon
#

Anyone else getting this message?

sudden valve
#

EVERY! SINGLE! CHEST! NOW!

unborn vine
#

Everyone is….smh

olive mulch
#

<@&509690795536941056> Serious question: Do you have 1 or more software engineers who are disgruntled? It seems like one or more of them are intentionally breaking stuff. Have you considered the possibility of intentional sabotage?

sleek carbon
#

After update s70 real laggy

vagrant lotus
#

How broken is the game in EU right now ?

keen loom
tawdry moat
#

Impossible to claim anything and frequent crashing on s80 (us)

pallid hemlock
hallow oriole
#

I don't believe anyone on discord here is to blame. The people here are the public-facing individuals who have to deal with everyone's attitudes -- whether warranted or not.. but it's misdirected at them instead of the suits at scopely because those suits are hiding in their offices under their desks right now.

limber oriole
static bone
#

Still getting booted, getting unable to log in errors, and when I am able to get in, it takes minutes for a single click to register <@&509690795536941056> - I thought that hot fixes were supposed to, ya know, fix things?

daring aspen
#

From my entire alliance.. thank you for doing that update, it was horrible before but now it's horrific. Great job!!

trim skiff
#

Whats wrong?? 🤣🤣

dreamy depot
vestal meteor
weak stream
dense haven
#

they go in to fix an issue and make it 50 times worse. i cant even log in

dark wedge
wild hearth
#

what was the point of the maintenance?

velvet timber
coarse sundial
#

wear me compo

wise notch
#

must be a HUGE compensation chest....

static hornet
#

Whatever you've done to fix the fix, needs fixed

toxic crypt
#

Good morning. I’m having the same problem. I will post a screenshot

dawn finch
#

Basically unplayable, will try again later

swift shadow
#

I love this they take your credits that you earned. Don’t give you the stuff you buy in different refineries and on top of that they keep kicking out of the machine won’t let you log on and you lose credit for a vent you can’t finish.

compact bloom
#

It’s getting beyond a joke this

brave gyro
#

Of all the games I play, and I play many, this one is absolutely positively ran THE WORST, with less compensation.

errant brook
sudden valve
wheat axle
#

Can’t login to game

stuck yarrow
#

Cant log back in, can't finish event. What a great fix they did.

wooden surge
dusky onyx
#

Maybe we should all mutiny the game!

vast summit
#

Can’t login - gets stuck at 66%

tough orbit
#

3 hours ago finally received the update so that the event button works again....happy...then suddenly the shotdown comes...everything dead šŸ’€ Yeah, Scopely will fix it!

void temple
#

Can’t log in too

thorn ledge
#

Can’t log in

ashen rapids
#

Fix it or comp everything max pulls on everything they are missing

sturdy barn
#

No one can, they fixed the latency. No one can log in so no latency! 🤣🤣🤣

dapper bramble
#

Cant experience latency if you cant log in! FIXED IT

sour basalt
tender arch
#

I had zero problems before last iOS update šŸ™ˆ

sturdy dune
#

Broke, broker, brokergeddon.

trail zenith
#

Can't log in... can't do events... I also can't support this dumpster fire ARC

daring adder
#

can't log in either

elder fossil
#

Same can't log in

wise notch
trail karma
#

Is this joke nothing is working I can't even do dailies because hostiles are not counting towards them

waxen ermine
#

I didn't sign up for beta testing lol

leaden junco
#

Wonder what comp will be? 1000 emergency rations and 2 shards of badgey?

tribal brook
#

A serious idea, but give it a chance. How many issues there have been recently between DTI, insane requirements for the arc, promises of 'less farming' then introducing super heavy farming arcs (quality vs quantity v2 vibes) I feel like a lot of the community feels like Scopely is acting in bad faith. As a way to show that money isn't the only goal, how about instead of 'yet another not that meaningful comp chest' this time you give players a token that can be redeemed for a $100 pack. Let's be fully honest, the vast majority of those packs are nowhere near worth the money, and you wouldn't actually lose that much compared to the amount of people that are inevitably going to stop playing due to the cascade of issues. Take a solid moment to read through the comments here, dumpater fire they may be, and look at the general sentiment to how people view Scopely as a company. And ask yourself, of that negative reputation worth it? Look at every time you've done a sponsored video for.a game channel and read the replies to the creators comment with a link to the game. Ask yourself, in the grand scheme would a single free $100 pack to the playerbase kill your game? Or maybe would it help earn back the trust of your players while you try and fix whatever the hell this is becoming?

torn blade
#

This is a weird way to keep me from building the free relativity

mellow loom
#

You've gone from lag when trying to collect to errors while trying to collect. This is the wrong direction:

tiny panther
#

Game broken again. Can't log in, I was resetting because I couldn't collect anything. Scopely, you messed it up big time with this ARC: New Bugs, still have a bunch of old bugs, endless grinds that does not take in account quality of life. This arc SUCKS!

foggy elm
mild zinc
#

Can we just go back to patch 77 S31? Happy to do that one over again rather than continue with this absolute garbage.

proven hound
#

<@&509690795536941056> @raw fiber @tidal notch really funny that as soon as it directly impacts purchases they get their bottoms up. But again they miserably.
Shut the game down and move on you won’t be able to fix anything by not breaking another bit and this is like a Perpetuum Mobile…
Still wondering that there are players buy that great stuff

swift thunder
#

Getting worse instead of better… a perfectly Scopley’d update.

dusky onyx
#

You honestly think that they are actually going to fix something. They’re sitting there laughing at all of us!

steel dragon
#

We are going to need an emergency fix to fix the emergency maintenance.
It has taken me 4 times longer to do my refines than normal slow.
No more money Scamley, until you fix this dumpster fire on a runaway train.

limber oriole
#

Wow, now i cannot even get into the game. Bravo scopley

wise tide
#

This is truly rubbish

sleek ibex
#

Multiple players in my alliance cannot log in, they need to be extending shields <@&509690795536941056>

kindred lotus
#

what did they mean by emergency maintenance...

errant brook
#

<@&509690795536941056> What about a big compensation?

  • Cannot login anymore
  • Away Team Research didn't count for Priority 1:Unlock uncommon assignments (about 5.5k Pioneers crests vanished for it)
  • cannot keep up in Events (800k Traits for away team SLB) and got to go soon.
clear perch
#

forget the worse lag, now the game says unexpected errors when i try to pull daily, purchase failed to go through.

fickle tulip
brave portal
#

It was merely "urgent" maintenance that now created the emergency...

stone roost
#

Game just froze on a menu and now I can't log back in, GG a MU trip I guess

feral egret
#

same , horrible

brave gyro
#

They NEED to throw bubbles on everyone since no one can log in

shadow basin
#

Friendly spoken.. this season gives so far the worst experience since long.. and this in 2 aspects.. the Nummer of Bugs and problems seems to be Endlosschleife.. if scopely has no time to test a Release thenbthey should not Release it.. and secondly the mecanisn of this Release is endkess Frustration grinding.. the New augment zone is a pain in the
a s s. In Addition the complete Story of that Release is stupid bring and oay to play mostly.. time to reconsider playong that game

hollow ridge
wild hearth
#

there is no level of compensation that will be enough (or at least, any compensation that they do give us will be pitiful in comparison the pain caused)

dense leaf
#

Feel sorry for those that actually pay money to play this game.

brisk ibex
#

<@&509690795536941056>

Saw the announcement but the situation is even worse than it was before, with double charging occurring almost constantly, short list of issues:

-The ā€œFactionsā€ section of the daily pulls has taken more than 45 minutes and I’ve been unable to complete pulls due to ā€œdouble chargingā€ issues.
-Minimum lag per chest is 10 seconds for a successful pull.
-Maximum recorded lag is 70 seconds for a failed pull before it timed out.
-Failed pulls are charging, requiring a second payment. On the Ex-Borg section alone I saw double charges on almost every selection, and on daily or weekly limited pulls like the Vindicator this is a critical issues for growing players.
-Failures appear to occur most often on Menu items with a section selection (Aka selection option then choose how much to spend). Nearly every attempt failed / timed out.
-Once you crash, which you will, you can’t log back in….

Personally I’m going to need to place tickets for double charging on the ExBorg and Vindicator due to either extreme cost or weekly limits on resources but whatever ā€œfixā€ was made needs to be rolled back.

ancient sandal
#

good their rng number generator only provided 4 hours of service shield again... surely enough time for everyone to get logged int

static bone
#

Can’t even get into the game now

kind star
#

They will be many players, who quit the game. Less Money for Scopeless. A good thing.

weak panther
#

are we there yet?

sturdy barn
#

Hope we will get compensation for not being able to finish events!

burnt viper
#

@raw fiber shield extending please

wooden surge
#

Ill expect the event rewards I am missing out on. Or no more $$$ for you!! I spent 100 this month. Regret it.

karmic meadow
#

Hey scopley can I buy some pot from you guys? Cuz you must have some good stuff if you think your hotfix this morning addressed the lag issues... they're worse if you haven't figured it out yet...

tawdry moat
#

I’d say, easiest thing to do short term is to revert the update using a backup

Then fix the update on a beta server and actually do PLAYTEST beforehand

proven hound
#

You don’t need shields bet you don’t get any loot either.
But you should feel relieved that you don’t have to access that me$$

tall spire
#

Can't complete event daily tasks, Can't login

tiny panther
lean crypt
#

Rabble rabble. Garbage game has garbage rollout every month.

bold marlin
#

Several People are Typing…..

Not the only one that can’t log in as well. Lol

timber sail
#

I will never play another scopely game again, just the worst ever.

tough orbit
#

Jimmyā€˜ll fix it 🤪

timber root
#

Yay ! Can't log back in !

formal bay
#

This is actually a good thing folks! Since we cannot log into the game and complete events scopely will have to give us a comp chest! But wait…the comp chests always underwhelm… šŸ¤”šŸ˜–

swift thunder
#

Since the Saudi take over of Scopely it’s been god awful

haughty sail
#

can't pull boxes, conveniently right in the middle of syndicate event and if this goes much longer it will make it so people can't reach the next F2P tier. Suspicious as always

wooden verge
#

Cannot login server 35 currently. Was in. Now not in. Not in at all.

hollow blaze
meager tartan
#

Ridicolous, every day is worst

noble tide
#

Can’t login here 😔

ripe shadow
#

Not a good thing to tick peeps off

rose tapir
#

Shout-out to the maintenance team. Great work people!

tiny axle
#

Scopely do not have a clue and you know - they don't actually care until players stop buying stuff from the store. Just boycott the game for a week or so and let them feel the financial pain.

tropic crown
#

Server 40 took a dump

brave gyro
sharp pecan
#

yh trying to login to do events now cant

slim lichen
#

Borg refinery took my raw then failed. Lost 550k inert

half nest
#

Many people are seeing the same login issue, they say update is on its way in various platforms stores. Don’t quote me on that.

lavish sequoia
brisk ibex
ancient stratus
vivid breach
#

Even the website!

pastel jungle
#

@tidal notch I had 2900 Fed credits disappear when I tried to buy a couple BPs... it took the money then gave the "transaction did not go through" error. Where can I report that to get my credits back?

opal orchid
#

Communication would be professional

proven hound
#

Still wondering what they need that q&a on Monday for.
They should ran some AI on this chat and gather the feedback.
And on the other hand in every normal company the responsibles would have been fired for not being able to provide a fix.
They should Google Red Adair

naive oak
#

This is ridiculous we are all spending currency in everything and not getting anything for it... there is a word for it... fraud

meager hound
#

Usual crĆ ppy maintenance, nothing working after it. Game crashed, won’t let any of us back in. Loads to 66% and says retry. Alliance members having same issue.

lofty patio
proper narwhal
#

It looks like Scopely has managed to deal the death blow to the game. Congratulations on that.🤮

weak panther
#

are we there yet?

warped willow
#

If people are currently experiencing latency and login issues, what was the emergency maintenance for? My guess is another nerf.

#FreeDTI

bold marlin
ripe thicket
#

Great job fixing it all.

wooden surge
#

Scopley says: Stop all this complaining you silly cash cows and keep swiping those cards!!

mental minnow
#

Wrath of Khan? WRATH OF PLAYERS!!!!

open cradle
hollow ridge
worthy thorn
tiny panther
#

Proper testing in a test environment before sending updates to production would be the proper way of doing business. In all the years I worked IT, I never saw such incompetence in pushing out updates without proper testing. When I was working IT for a major corporation this type of Mickey Mouse programming, and lack of testing would have shut us down.

rotund cargo
#

Can’t log in or finish events. Lovely!

delicate socket
#

So interesting

flint river
#

I think I'm not speaking only for myself, but Scopely you should sit down for a moment and stop coming up with new content all the time, instead take your time and clean up the technical mess, because it seems in that aspect you are laging behind the content.

haughty sail
#

We're aware of the latency issues you're experiencing in the game, especially when claiming chests, making a purchase, or targeting hostiles. <-- basically anythign to do with playing the game. Oh and while you're at it we've just shut down our servers too

sick turtle
#

Probably already mentioned, but lag and connection issues since last update and hotfix. Now web store will not load.

rich elm
rose tapir
#

10 minute free chest...takes 30 mins to open

paper hedge
#

Ok, I speak as though no one has complained yet. I have played this game for quite some time and I have looked forward to the day they did Wrath of Khan month. And by far this is the worst roll out I think I have ever seen. I am currently blocked out of the game, events were all screwed up. For the love of Star Trek, what are you guys doing over there at Scopely.🤬

patent linden
#

Iā€˜m not be able to log in…

cosmic drift
#

Same here

jagged solstice
#

Looks like time to check in on my Clash of Clans game. Hardly ever a problem there.

lime dove
#

We want Free Khan in compensation chest

willow geyser
#

Can’t log on what’s going on

pastel jungle
#

People assume that the game updates are a strict progression of cause to effect, but actually, from a nonlinear, non-subjective viewpoint, it's more like a big ball of wibbly-wobbly, timey-wimey... stuff.

sudden valve
crisp estuary
half nest
#

Applied update login still broken. Good olde Scopely, their theme should be ā€œbreak šŸ’©ā€, by limp biscuit.

static bone
rare dirge
#

The compensation chests that are going to be due is genuinely staggering....got booted, couldnt log back in, when I finally did the BP event was gone, the vindicator and the cube events were gone....and the clock is ticking to finish them.....OMG Scopely what the actual heck are you doing?

hollow blaze
gentle fog
#

I need 50 Krencha bps as compensation

south kettle
#

Will we ever have an update with zero bugs or issues??

steel dragon
#

I want MontalKHAN as a ship commander

zinc vine
#

After today's maintenance šŸ™ˆ

lofty patio
#

Every arc is destroying the game more and more

ripe shadow
#

This is the most troublesome update Ive seen in this game

white oak
#

I can't even express what I think of this arc and it's technical quality because this discord server blocks all the words that come even close to what I want to say.

warped willow
#

It's a good thing we just had maintenance to fix the game, it would be a shame if it went down..............

gray peak
#

Hey Scopely. Congratulations on ruining the game. I think I speak for everyone when we tell you that you took something that was actually fun, and you made it an absolute pain to play. It's no longer fun, and I don't know that I will be playing anymore, and I surely don't want to support this behavior with any more purchases.

winter solar
#

Completely unable to log in. This must be costing Scopely a small fortune. picardfacepalm

meager hound
#

<@&509690795536941056> Not going to get all my events completed before reset, better be compensated

fading lark
#

Same here playing on server 29. Glad the sun is shining tho. Happy Friday!

hollow ridge
foggy elm
#

<@&509690795536941056> How long does it take to make an official announcement?

wooden plank
#

Cannot login at all

mental minnow
#

I remember the ā€œ quality before quantityā€ pledge Scopely made. šŸ˜‚šŸ¤£šŸ˜‚

ivory folio
#

With the Bugs of this month i await not less than A epic ship or FC Khan + a free Seat as compensation šŸ˜‚šŸ˜‚šŸ˜‚

naive cove
#

The Game not working again. šŸ’©

unkempt cloak
rich turret
delicate socket
plucky plaza
#

ongoing login issues

ripe thicket
#

@raw fiber what all are you going to do for players who are not able to finish the events/battlepass because your game is crashing, unstable, unable to log in, etc? I think a free battlepass bonus, like last month, would be great compensation for all the bugs and the news being created.

next forge
#

gold shields are down. n0 one can log in. this needs fixing immediately <@&509690795536941056>

knotty shell
#

Standard english to german:
Maintenance => Wartung

Scopely to German:
Maintenance => Verschlimmbesserung

hallow oriole
candid turret
#

Login failure

bold marlin
crisp estuary
#

Scopely hat die Bugs gefixed...man hat uns Bugs erfolgreich entfernt

twilit sparrow
#

Game is fixed
Guys log in now. Nope

solemn ice
#

Congratulations Scopley, your Emergency repairs have really fixed everything. Now Nobody can log on. Brilliant!🤣

ashen folio
#

Login Failed. too much EE Augment grind going on...

eternal lotus
zinc vine
#

Yes, I agree. The game is getting more and more buggy the longer it goes on. It's about time they finally took some time to get the game running properly again.

static bone
#

99 bugs in the game code, 99 bugs in the gaaaaame….. take the game down, do a hot fix, 9542054893689035748432849054378445 bugs in the game code

pastel jungle
#

To be fair, they're trying to give new content every month. Maybe it's time to slow that down to every other month, with the months in between focused solely on bug fixes and QoL updates.

spice palm
#

This is useless. I now can’t even get on the game!

fossil siren
#

Great job Scopely, really well done....if my team deliver this kind of work, I fire them all😔

stone roost
#

I'm guessing I wont be getting my RSS returned if I get raided while I can't log in šŸ˜‚

slim lichen
haughty sail
clever snow
gentle fog
#

I didn't recieve my last compensation and now this. Big improvement on lowering the interval of the game issues

noble tide
slim citrus
#

time to play someth... sunuvablip!!!

weak panther
#

are we there yet?

warped willow
#

<@&509690795536941056> Can you ask them to stop touching the code? Every time they do it gets worse. May I suggest outsourcing? šŸ˜µā€šŸ’«

mighty gust
#

A scopely Haiku.

Failure to Log in.
Alas, the failure is not mine.
Compensation Chest.

mental minnow
#

has anyone been fired yet?

zenith blaze
#

Server 51 is down…… again

hallow oriole
dire crag
#

How are we supposed to finish events when the game is down all the time?

coarse sundial
#

so socpey going fix the game or what high funey when they just called for survey feed back thik you can gues what meow told them about thire up date

hollow blaze
paper hedge
#

How many have mining ship out, and can’t get them home because of the issues. Are they comping use lost mining material because when we log on they will most likely be destroyed. šŸ˜‚ I know I’m going pirating when I log onšŸ“ā€ā˜ ļø

nova sierra
#

Wow great fix scopely. Can't log in at all now

solemn ice
#

Why dont you guys just push the $99.99 Prime The game will start Pack!

high hound
#

Can't log in......Thanks Obamna

north garden
# brisk ibex <@&509690795536941056> Saw the announcement but the situation is even worse...

I didn't notice double charging till I hit an item I only had enough of to buy once.
So I have no idea how much I lost, I got probably 10 of the server communication errors on different things, just hit the button again, as I was doing other stuff IRL while collecting my boxes.

So I'm going to lose massive amounts of stuff and Scopely won't make up for it.

I know I lost DTI creds on Dajash pulls and continuum creds on chaos but other than that who knows.

And Scopely wins in the end.

zinc vine
#

After today's maintenance šŸ™ˆ

safe anvil
#

Im sure they will fix this right? Lol šŸ˜

spice palm
#

I’m not bothered about new content! I just want a game I can play. I can’t do everything already!

last nymph
#

ā€œWe’ve heard you and in response we are going to run another Quiz!ā€

alpine mountain
#

Same as everyone can’t log in some have shields down

brisk ibex
marsh oracle
#

They better fire everyone and hire real professional engineers and programmers!

humble blade
#

Thanks brokely just take the game down for a week and fix all the issues

crude snow
#

Imagine the game is broke forever!

severe mauve
#

Going to miss event completions, not happy 😦

wise vale
#

This is what happens when you let the Marketing Department make game-play decisions and not the coders.

manic bridge
#

So…..used a bunch of multiphasic credits and got nothing. Fantastic…..

pseudo gale
#

This is unacceptable Scopely

grave hawk
#

Great job Schmedlaps! locked out of the game.

vital wagon
gritty scaffold
#

Still can't log in on 91

sleek drum
clever snow
#

Yey, I have time to play Wolrd of Warcraft agin! šŸ˜„

lavish sequoia
lofty patio
icy sphinx
#

Looks like it may be time to do a charge back on my last purchase since the service I paid for isn't actually available. Maybe affecting the bottom line will get $copely's attention? <@&509690795536941056>

warped willow
#

Well the good news is, they finally gave everyone a break from the ridiculous new grinds.

#FreeDTI

mental minnow
#

Scopely represents the largest consolidation of failures sitting before a keyboard ever.
This should be in the Guinness Book of World Records

frank yarrow
#

I like that a "hotfix" is really a "hotfail"

queen valve
# lofty patio

Is there a FTP version for this prime? I refuse to waste more money for more broken content…

static bone
fossil siren
oak nexus
#

Dune: Awakening is coming out next month. Looking more and more like it's just time to move on.......

zinc vine
#

Now we need some substantial compensation, not just small bites and pills to fobbing off customers.

solemn ice
livid spear
#

Get home, planning to do events. Maintanace going on. Try to start doing the crazy grind events, lagging and cant log in.....

steel dragon
#

I finally got PIRATES: live the life , and TEMPLE OF ELEMENTAL EVIL running on my laptop. No credit card needed

solar halo
pastel jungle
#

WARNING: Anything that you try to collect at a cost, be they recruitment shards, BPs, etc. are at high risk of taking the currency then throwing the "transaction did not go through" error. You lose the currency and don't get the loot.
DO NOT DO any currency based transactions for the time being.

potent token
#

Mining not scoring

tough cypress
#

Im in a game right now that has a discord channel for Bug/Issues. An IT rep is the mod. He/She immediately goes in and fixes issues as they arise. No stupid tickets that are a pita to enter.
Hey Scopely!

ivory sigil
#

Anyone else getting this message

hallow oriole
steep summit
south kettle
sharp cypress
lofty patio
tribal osprey
#

Resepkt Scopely. With every maintenance, with every new update, the quality of the game gets worse.

When will you realize that you have overstepped the mark and greed for profit has taken over. Your product no longer matches the exaggerated prices. You are well on the way to turning a cash cow into a poor dog.

It really is an indictment that you are making here.

And the worst thing is that your @tidal notch <@&509690795536941056> have to pay for it.

oh yes, please don't forget how many comp. chest you already owe us.

delicate socket
#

Not getting anywhere

warped willow
stone roost
twilit sparrow
#

How about my slb ???? How we gon score points now ????

warped gyro
#

This new loading screen when entering a system, is effecting response time. When your ship icon flashes red, you have seconds to respond. This screen provides a unfair advantage to the attacker.

silk condor
#

Sir Pecs-A-Lot won’t let me in the game. He just stands there, taunting me. 🤨

uncut osprey
#

At this point, I think 100% of the player base would support a freeze on new content until old, redundant detritus is removed, and stabilty is introduced to the platform.

sonic thunder
#

I cannot log in at all ... 🤦 šŸ‘Ž

weak panther
#

are we there yet?

undone igloo
#

Seriously I am able to hit hostiles but they are not scoring for events, can't complete the Voyager event now

steel dragon
#

Sanitation Engineers.

exotic torrent
#

Can't log in now.

nova sierra
#

Can someone please wake up the doorman so we can get into the game?

marsh chasm
#

This message is inaccurate:

spring flax
#

Clearly you didn’t buy the prime to keep playing

cinder arrow
#

lol

grave hawk
#

Yay! I got in the game! However, I can't get hostiles to score for my dailies. Great job!

hallow oriole
rare dirge
#

Gotta say, this is one of the worst faceplants by scopely in a really long time.

kind steppe
#

This channel is not useful as the team never bothers to fix anything anyway. If its not broken then scopely can break it for you

brave spire
#

@tidal notch @raw fiber Tried claiming rare wrath credits, loot gone, no credits or rep received and tried to purchase a favour in the augment store, credits gone nothing unlocked facepalm

static bone
#

I figured it out - @tidal notch can’t answer us because they’re too busy running on the wheel that powers the servers

mental minnow
south kettle
#

Scopley making updates

stone roost
haughty sail
#

was able to log in, did syndicate pulls, nothing counted for event and god knows if i actually got it. the popups said yes but I doubt it

twilit sparrow
#

New rule. Need to pay $20 to be able to log in at peak hours. Scopely prime

quaint cedar
#

Two Borg Armadaā€˜s that didn’t complete because of the lag. Got the whirly circle and no ships moved in to the solo. I lost my directives and because I didn’t complete the solo I can’t do a major upgrade today. Thank you very much, Scopley.

random mason
#

Still stuck on Social Authentication step on iOS on startup

fluid mist
#

great news all I just found out my 25yr old computer can play game of thrones winter is coming on a web browser better than my 2025 1 week old new phone can play stfc think it's time we all start evaluating our own gaming experience and going with what works (might be this game or a different game) could be different for everyone rofl

hollow glade
#

Quiz: if you were as competent at your job as Scopely employees are, what would happen to you?

clever snow
rain gulch
#

Now the Vindicator event is gone

quick gale
#

So I expect we will get the reliant for free as compensation considering the complete mess of this ark.

ripe thicket
#

Events are not scoring now....

crystal jungle
#

Scopley has left there Network so exposed, it is now under a DDOS attack . This is funny I have never seen a gaming company with so little IT security knowledge. You don't ever announce on a public Discord server that you have latency problems.

compact bloom
#

In all seriousness this is totally incompetent

livid spear
nocturne wolf
#

The game was hit by a D7

hallow oriole
timber sail
#

This will never change, seriously never. Why are we still playing? They are so disconnected.

west ivy
#

@rigid vapor why did you tell iOS users to download a patch to fix something that wasn’t broken, only to have your patch completely BORK the game?

You are failing at your ONE JOB. At this point, I can’t believe there’s even a beta test group.

brave spire
# foggy elm Same...

I put a ticket in but don't expect a response because i rarely ever hear back from them. ticket just gets closed

static bone
fleet kettle
#

No Points in the cube sbl....
Fix it

delicate frost
#

Can we get Peace shields while we cannot log on? šŸ˜…

silent gorge
nova ermine
timber olive
nova sierra
#

Reapiring the game on PC seems to do the job. I just got in

silent zephyr
#

it back up, how good it will beis anyones guess Qapla'

mighty rock
#

<@&509690795536941056> Some of the events like Apex and Cube are missing.
Others like the BP one aren't scoring....

hollow glade
#

Server 105: Since Scopely didn't care to apply another shield, we have an alliance (VIZ) raiding people unable to log in. THANK YOU Scopely!

hollow blaze
#

And after ALL THESE BUGS we won't get as good compensation as the Treasury banner bug comp was. I promise that.

quiet portal
#

Still broken and still don’t have the chest we were promised so we can finish the arc missions…

grave hawk
#

COMPENSATION.

odd prawn
#

A wild @tidal notch has appeared with an update! just need to you ensure we get al of today's event points / loot / BP points / Meta points as a lot of people can't complete the events due to maintenance, game falling over & scoring issues.

tough orbit
burnt breach
#

Congrats , you guys managed to break the game completely .
Wasn't great after uodate. But now is broken completely . See comp chest coming ....2 officer shards and 12 hours shield

craggy barn
#

This game is an abusive relationship!

daring adder
#

@tidal notch what about all of the people who were raided because they couldn't log in? what kind of compensation will they get?

static bone
crystal jungle
silent gorge
#

Even the game is sick of Scopelys BS and decided to retaliate 🤣

#FreeDTI #ArcFail #ImNotSpendingAnymore

verbal trout
#

FIX THE LAG!!!!!!!!!!

uneven karma
#

They are trying to give us 4 hour shields, like they think they will fix this in 4 hours

quaint cedar
#

They wouldn’t be losing money if they did things right. They obviously don’t know how to use continuous integration, regression testing, or rollout simulations. They’re failing at every aspect of competence a coding company should adhere to.

slender apex
#

The game is unplayable why don't you go into maintenance mode until everything is fixed the events are about to start that will give something then

nova ermine
#

The Saudi Arabian Investment Fund is an owner. MBS controls it. If he was willing to buy a fading football club (Man U), he should put some money into this game. šŸ˜›

sleek solstice
#

please stop trying to fix the game ,your making it worse all the time

spring flax
#

What nonsense is this? I open them wherever I am normally. Is the what they spent time on instead of fixing the billion and one issues.

It’s my new loading screen when it lags. More useless tips to come

burnt breach
#

They need to focus on the gane not on new content ....
New content that cannot be used, missions that cannot be finished . Requirements for new events are ridiculous ....400-500 hostiles to finish .

crystal jungle
quaint cedar
#

SCOPLEY: Stop adding new content. Spend the next 3-6 months bug hunting. We would all like to see the existing content fixed and corrected, and a serious bug hunting done. We would stay for something like that. But that requires you to listen to ALL players and not just the whales who are bored. You just made them MORE bored by breaking everything.. again! Quit making videos and make with the bug fixing!

slender apex
pseudo gale
#

Even Xsolla is broken. Great job Scopely. You may lose me permanently. Unbelievable. I’d curse but your ears are so tender.

hallow oriole
rain gulch
#

Apparently they are not doing repairs ā€œby the bookā€ rather hours are days and days are months.

zinc vine
#

It's an absolute disaster. You can't even collect chests anymore, let alone claim the daily rewards in a reasonable amount of time. What already took far too long now takes 5-6 times longer.

mossy harbor
#

<@&509690795536941056> FYI I think you sent out the wrong kind of shields for those 4 hour peace shields, you overwrote my blue shield with a 4 hour shield!!!

plucky plaza
#

now events aren't scoring, didn't notice until I killed about 10 hirogen for Voy sms

tropic crown
#

okay now system I have unlocked are locked again even thought I have a ship in one. WTF Scopley. I was trying to send another ship but nope not happening.

warped willow
#

Scopely didn't make a bunch of money from the launch of this arc so they weren't able to afford thier bandwidth this month. šŸ˜…

#FreeDTI

tidal notch
sleek steeple
#

Still not fixed this is embarrassing

quaint cedar
#

You guys really need to learn how to use NUnit and Unity Test Framework. You also need to learn how to use something like GitHub Actions and Azure DevOps testing framework to implement a standard core test suite, a regression test suite, a build test suite, and a deployment simulation network. Because what you’re doing now shows us you have almost no testing whatsoever which is why you keep releasing junk code. Either that or you aren’t maintaining your test suite(s), and are almost certainly not using them to drive your developmental processes.

You might try doing a staggered testing approach. At the minimum the standard core suite (which you actually have to maintain and grow) and the regression test suite need to be run on every commit to the repository whether you make an actual release or not. At least two weeks before a planned release, you need to run the build test suite to test that it will actually build and for each platform. And that almost always should be coupled with multiple network deployment scenarios, testing both infrastructure, and logicals.

QA should be able to run manual build tests, and view all commit test results logs per commit. Actually monitor those things. You know like put human eyes on it. Prioritize some stuff. You know like actually do your jobs.

olive oar
#

aaaaaaaaaaaaaaaand now i have an un-clearable news notification which prevents me from sending any alliance help

oak nexus
coarse sundial
#

do we get free trssruey compo

hollow blaze
hallow oriole
#

I think scopely will need to REALLY up their compensation chest contents.. Clearly we're experiencing a much bigger event.

crystal jungle
#

@slender apex I would have have agree. I have watching the whole industry go to crap for 10 years now. All most gaming companies care about is money and vacation time.

forest coral
#

4h shield really? too short.

static bone
#

So far we have the incompletable event comp, the iOS comp, and now a comp coming for whatever today broke

lilac oar
#

@tidal notch This emergency maintenance has cost people a ton in in game currency. The popup unexpected Error remove ingame currency without completing the purchase. There should be a major comp chest for this in the form of at least two chests in each category in game purchases. This is getting rediculous.

olive oar
brazen breach
#

Maybe even a comp for the broken shop ? :D

rich elm
#

... and its down again

dark plover
#

<@&509690795536941056> why us?

pastel herald
#

remember everything I said yesterday, you once again proved me right...

fervent thunder
#

G5 ship scrap, happening anytime soon? Should have already happen imo.

brazen oracle
#

Is the currency actually just gone? I just spent 4 common splicers to get a double chest pull, it failed, and now they're just gone

gilded cypress
#

4 hour peace shield is not going to help players who have already gone to bed as it’s late here. Only to wake up and find their base empty

hallow oriole
#

I put up a 7d shield yesterday -- is scopely dumb enough to replace it with a 4hr shield? or only unshielded bases will get a shield?

gleaming pelican
#

We're getting reports that people's blue shields are being overridden by Scopely's 4hr shield, even when the set shield was longer. WTAF?

tidal notch
peak flower
#

Still blocked for android 🤢

scenic osprey
#

at the mom we dont even have the 4 h shild ^^

thick pilot
#

Scopely must give us now 10k compensation tokens for ts

gilded cypress
#

They put up a 4hr Blue shield not the gold piece shield we usually get after maintenance

gleaming pelican
# tidal notch They should overlap...

<@&509690795536941056> That's not happening. I've had people report 24hr shields being reduced to only 4 hours, and no yellow shield coming up.

If someone didn't have a shield up, this is a good thing to give them 4 hours. If they did have a shield up, for longer, and you're overwriting it, that's going to cause all manner of issues.

crystal jungle
#

@tidal notch Tell the team to order out it's gonna be along day. Maybe have them take the server's down until they can get things stable.

uncut osprey
#

US S31 is not showing any ceasefire shields.

quaint cedar
#

Like the iso chain in the game, they’re on a Failure Cascade.

static bone
#

At this point, roll back the server to the point of maintenance, give every player max rewards for a full day of events, plus refinery/faction rewards for their level.

pastel herald
#

You guys have really turned this game into a BIG steaming pile of Tribble turds... I mean we sat here and roasted you all for a load of bugs yesterday and you DEVs were like, HOLD MY BEER today, unreal

twilit sparrow
#

Really no point in giving out shields tho. Rss are useless now except for repairs. All new building /content are being monetised and cant be upgraded with rss. So whats the point in sheilding.

stone roost
lost slate
#

Well just went to redeem my daily Monaveen for Syndicate and lost 200K without reward

scenic osprey
#

like i said no shild from scolpy^^

unkempt jolt
silent gorge
#

<@&509690795536941056> Multiple reports from members in my alliance losing tokens/etc in refinery/faction store, getting errors, but not getting the items. I'm recommending they stop using them for now, any chance for an in game announcement before everyone is screwed?

hollow laurel
#

Would you please let a few more hamsters into the wheel? The game is running as smooth as tar around freezing point at the moment. šŸ™

gaunt raptor
#

How badly is Scopely breaking the game today? Better be one hell of a good comp chest

tidal notch
quaint cedar
#

Do an atomic rollback on the images for the deployments to the commit point this last update push is at. Reload the servers, do it as a phased rollout. Whatever your per server deployment rate is plus 30 for verification. Lock the game and roll out 1/4 to 1/2 of each server pool with that rollback like APAC US EU pools. Do in wave sets until all are rolled back to that commit. Can even do a binary push of a diff if you don’t want to spend the time to roll out the whole image from scratch per server. Sheesh! Just.. do something approximating skillful management of the situation! Heck, I don’t even care if you rsync the whole lot of ā€˜em! Just do some intelligent analysis and critical thinking. The road you’re on is killing your cash flow.

storm oracle
#

#stopthegrind, #fixthegame

hallow spoke
#

If it ain't broke we can fix that - Scopely

hoary sierra
#

<@&509690795536941056> No gold shields on 709, and players in my alliance are reporting all their regular shield timers were changed to 4h

mild thicket
#

how is this so broke, lol

gleaming pelican
#

Even dead bases of people who quit awhile ago have blue shields, so it's definitely everyone it seems.

jolly saddle
jaunty fog
#

@tidal notch so nice that the 6 hours left on my 8 was reduced to a 4....

errant flicker
#

Set Gold shields and go to maintanance Mode Scopely

whole timber
#

At what point the CEO can make the call to say : ROLLBACK we broke it.

weary elm
#

I can confirm, we were given 4 hour blue shields that overwrote our Shields.

quaint cedar
#

All of this is also assuming that they haven’t busted their database layer and that is why they’re having so many problems. They’re decoupled somewhere inside. And I really don’t think they know how to fix it.

muted shuttle
#

Is anyone keeping track of the number compensation boxes required, as I have run out of fingers and toes.

gilded cypress
rancid maple
#

<@&509690795536941056> would be great if we could get a heads-up once it's 'safe' to trade in stuff in shops/refineries /etc. again. One of my members lost Admiral recruit tokens during all of this without getting anything so everyone a bit cautious atm. An 'all clear' on that front would be appreciated

limber oriole
#

@raw fiber @tidal notch at this point u think they need to take the game down and fix it. Losing loot to game bugs, events not scoring.

oak hawk
#

4 hours of peace shied?

You really need 4 days because really - do you really expect this weekend to go well?

This has all been bad since #FreeDTI

mild thicket
#

And to think I filled out Rev's feedback form saying performance had been good - I see some dev at Scopely was like "Hold my beer!" šŸ˜‚

flint spruce
#

I now need over 30 minutes for refining and haven't even got through the help. Now I have to quit my job to finish here 🤣🤣🤣🤣🤣

rose tapir
#

All of this and I still have chests I just claimed still say they're available to claim, then tell me they were removed from the store, then still show me they can be claimed again. What a joke

mint crane
#

Hey scope, the game is lagging bad. Server 26

quiet portal
#

Can’t even get logged in now.

mossy acorn
torpid cargo
#

<@&509690795536941056> - I see that you all are on it. Game still bad for me, I dread my daily chest and refinary pulls today......very very slow.

frigid flicker
#

@tidal notch still collecting all my daily chests, started the process 4 hours ago.....

weak panther
#

You need to upgrade your internet, those phone modems just aint cuttin it

jaunty fog
olive oar
quaint cedar
#

Fix your test suite if you’ve got one. Update your test suite if you’ve got one. Maintain that bad boy. Apply it to every commit that goes into your repository. Write the test for what it is that you want to have happen. Break that down into mechanical steps in the testing suite’s language. Run it in isolation standalone against the code base. Make everything pass by fixing the problem. Add the resulting test file to your test suite. Will be applied automatically if you make it so every commit runs against the test suite. You’ll know the minute something breaks. And you won’t have such a rabbit hole to chase down. If you were applying this to your CodeBase, you wouldn’t be able to push major broken code like this. It would be technically impossible because the test suite would stop it and you’d find out exactly what broke right then right there.

keen loom
#

Gonna try and be calm and civil.

Where exactly does Scopley plan to hold accountability for the experience players have faced this week? Today is just the latest example of terrible player experiences. To be clear, we’d love to know:

-steps being implemented today, to ensure no arc follows this bad release in terms of downtime, instability, and experience?

-internal accountability. There is zero chance someone didn’t raise concerns about this patch prior to release. If no concerns were raised, this is an ardent failure on the dev and ops teams. What steps are being taken to correct these failures going forward?

-compensation to the players commensurate with the misery experienced this week

<@&509690795536941056>

jolly saddle
peak sonnet
#

Still cant login after the maintenance

errant zinc
#

How about......... skip an arc or two and fix your faulty game??

rose tapir
#

The fact that scopely doesn't acknowledge most of the stuff that's wrong with the game, and has been wrong for years now, pretty much says it all. They don't care, they won't care, even when the game finally dies they will just move on to screwing another high value IP community.

Make no mistake about it. They don't care if the game goes under, they'll just buy another poorly coded mess and monetize it's brains out.

thorn spoke
#

Losing time on the incursion research buff like this sucks.

quaint cedar
#

And yes, you can write a test suite to test your database layer as well. You can also write a test suite to test your build layer. You can also write one to test your deployment scenarios. And you can do it on a per platform basis, as well as a per Server pool basis.

If you do have a network deployment lab set up, and you’re actually using it, then how did this code get out here into the wild? How was it not seen before it was deployed that it would break like this, or that it had the potential to, break like this? This absolutely should have been caught in-house before it ever got to the players.

At multiple levels, if even half of what I’ve suggested to you was implemented or is implemented correctly and maintained, all of this would’ve been caught before it ever went out the door. And that failure, right there, is the basis for why you should give one hell of a compensation chest to players. Own it because it’s yours.

sudden valve
#

At this point I think we need a volunteer from every major city to organize a pub crawl for players. Just saying ...

frigid flicker
jovial edge
#

How much of my loot are you going to steal today scopely?

thick pilot
#

<@&509690795536941056> how is the scopely team doing and when it will be fixed?

mild thicket
#

Like, why wasn't this rolled back within 5 minutes of the issue being realised until whatever changes could be tested properly?

agile slate
#

Scopley just adding to mess so they hope you all forget about them adding cooldowns to the dti store. #freeDTI

rich furnace
hoary sierra
#

I am literally scared to actually try playing the game. I have already had multiple chest claims fail today, losing the resources and getting nothing in return.

uncut osprey
#

Then stop.

outer ice
cunning python
rose tapir
#

Oh shoot. They're going to murder PokƩmon go next? Ooof...now there's a community you don't want to mess with. There will be no honour or duty there....PokƩmon fans will literally tear your ears out of your head

nova sierra
#

Here is a look at the scopely employees reporting for work this morning.

thick pilot
cunning python
jolly saddle
dark plover
merry dew
#

Be realistic here ladies and gents. Scopely simply doesn't care. They will start to care the moment you stop spending money. Stop spending money for a month or two and see how fast they start giving a crap.

quaint cedar
#

Finally, quit with all the new economic microcosms and arcs. Spending an arc or two worth of time on fixing bugs that exist right now would not only be an excellent choice for the longevity of the game itself, but would also go a long way to improving Financial probabilities.

ionic void
#

Good old scopely, pushing a bunch of crap nobody asked for without fixing anything. And then the whole thing crashes.

grave hawk
meager hound
#

Went down for maintenance, supposed to be fix but wasn’t, crashed for an hour, came back up for about an hour and crashed again. Story of the game really.

faint summit
#

starting to think they put a new bug in daily just to watch the discord feed for entertainment

crystal wyvern
#

Call me old fashioned, but if you said you fixed something, it should probably work afterwards, not be worse

jaunty fog
#

I'm goin back to minesweeper, at least that game works as designed.

vale scroll
#

This game felt stable a few days ago straight after the patch, until the Event rollout failed again, and it all turned to mush.

thick pilot
#

Ill go check tommorow and see will all these issues will be fixed

quaint cedar
#

I love this game. I absolutely love this genre. I grew up with Star Trek. It’s part of my childhood. And I don’t wanna see something that purports to be representative of that world for me to enjoy destroyed because of an unwillingness to change processes, or to implement new ones for the betterment of both the experience and the product itself! Both of which directly affect the financial gainfulness of the product by directly affecting our willingness to spend.

unborn pebble
#

@rigid vapor I think you are going to fire the programmer who does not blame the user...

ionic void
narrow glade
#

I'm strongly considering going back to Star Trek Online, at least that has actual content

neon atlas
cunning python
tropic crown
#

Game is still a disaster

elfin minnow
#

Love how we are now having latency issues on every task and screen. But no mention of the time sensitive grinding event that inolves us being QUICK enough to not get caught. Womp..womp.womppppp

woeful nymph
#

Take down the servers till you can fix the chest lag issues.

mild thicket
#

Lol, Just roll it back already......

oak nexus
#

Scopely has conditioned us to look for Compensation Chests rather than fixes. If want fixes spending has to stop or it won't register to scopely that fixes are NEEDED!

severe ember
#

This is the worst update I have seen. The lag is over the top. The faction store is nearly unusable.

round shard
#

Every moment that passes, more and more rewards and purchases are disappearing into the ether. It's unplayable. The only way to stop it getting worse is to shut the game off until you find an answer.

raw bough
#

Wow the games broke worse than ever, slow doing every action, kicked me out now can’t log in again 🤦

lean fable
devout lintel
#

Slow mode enabled everywhere now. 🤦

tropic crown
#

30 second to a minute wait for every click in a click happy game.facepalm

dusky onyx
zinc moss
vale scroll
#

This is now worse than the Windows 10 1809 update,

limber oriole
mortal bronze
#

**They should consider a name change von Scopely to Screwupley - for transparency (latency) reasons! **picardfacepalm

crystal wyvern
#

You know it’s bad when one of the new features is tidbits of information on transition screens (you know, the screen that should be there for no time at all, but is there for seconds because of the lag which is exacerbated by the tidbits of info). Also there are FOUR lights

coarse sundial
#

taken 2 hrs to get all my daily claims evning ones but got thire no thire 5 lights

balmy iris
#

Did you do that maintenance to make lag worse?

zinc moss
molten shell
#

I just want to open my stupid chests.

weary zephyr
#

have they fixed the claim all button on AI building for the trasport patterns bug from IA lauch?

strong sedge
#

in this game there are only continuous BUGS, the only pages that work very well are those of the shop

vale scroll
#

Whilst we're on this suibject... I like that there are less clicks when collecting chests and everything, especially resources..... BUT i want to see which officer shards i've gotten from a chest! now these just fly away and i've no idea what i've collected.... and don't think i've hit 1 lucky pull since this changed. Please change this back just for the officer pulls! I can cope with clicking 'ok' on these.

elfin minnow
limber oriole
hollow laurel
#

the daily items collecting will be an evening filling task... šŸ˜„

final tide
#

You know it is messed up beyond hope when you spend money on a pack and it doesn't show up in game. But at least it charged my card

olive mulch
#

Please give me a 30 day shield so I can come back next month to see if things are fixed.

junior sierra
#

so "i'm playing" but every single claim is like 20 seconds

raw bough
#

One hour and still not finished doing my daily claims, been kicked 3 times I don’t know what it’s trying to load at 66% but whatever it is it’s killing the game

gloomy yacht
dawn cave
eager bison
#

I don't know what you guys at @rigid vapor fixed, but it certainly wasn't what we all expected you to do...

vale scroll
analog carbon
#

For the new augment loop, it'd be really helpful if we could reduce the pull cost and the loot dropped by 10x. The grind stays the same but G3 and G6 players don't have to worry as much about cargo space,

storm oracle
#

Is it fixed?

gloomy yacht
#

Or scopely make some new ugly arcs… put more grinds and claims in and most important… they fix things 😁

grave quest
#

just shut it down with all those problems šŸ˜‚

rose tapir
#

It's fine everyone....Scopely is INVESTIGATING. 2 days to fix a button....30 mins emergency maintenance to make the game worse....it'll all be ok once they're done with their INVESTIGATION.

polar forum
#

Superhighways are also broken nowšŸ¤¦šŸ»ā€ā™‚ļø

limber oriole
#

Even timers are messed up

chrome vortex
#

One of the simplest things that you shouldn't have changed but you did is defaulting to global chat. It was much better when we didn't default to global chat. I think maybe you remembered where we were and just put us back to where we were

faint summit
woeful nymph
#

Take down the servers till you fix the lag and the chests

proper narwhal
ruby moat
#

Hey Scopley the compensation for this massive "mess" better be huge. Worst I have seen.

brazen raven
#

the point of a game is to have fun, yeah, stfc is a time sink, but so long as it is fun to play people will do so.. this arc is not fun to play

tropic crown
#

<@&509690795536941056> I might be wrong but did you guys say be 4 hour golden shields? Not seeing them on s40. There are events that are effected by claiming.

faint summit
mossy acorn
jaunty prism
#

"taking it down" rarely helps fix anything. You need to identify the problem, then identify the fix, and that usually requires a live environment.

craggy barn
#

Ship XP not working any more now.

distant marsh
#

how has collecting the 10m/4h/24h chests become the most difficult thing in the world?

quaint cedar
#

Not if they had their test environment set up it wouldn’t be requiring a live environment. That’s why you set up test labs. For this very reason. So you can simulate everything from maximum network throughput to deploying an image to an individual server.

frank yarrow
#

We're running an event that tells you to spend credits. Please don't spend credits.

rain gulch
#

So now they don’t want us to play the game.

dire heart
#

How is the game worse today than it was yesterday? Yall need to take some of that whale money and hire ppl who know how to code.

thick pilot
#

Scopely is in big trouble with these critical bugs

rose tapir
#

I'm sure the 70s will keep them afloat. Those dudes will buy anything if you put it in the pack store

worthy zenith
#

What a bag of garbage. If they werent making tons of money off addicted players, they might actually be embarrassed for releasing such a terrible product.

blazing maple
distant marsh
#

you know whats jokes, everyone knows dont push untested code on a friday, now all y'alls gotta fix the bugs before you can even begin your weekend šŸ˜‚

faint glade
#

Maybe put this in an in-game announcement so more people actually know? "...we advise players to halt all claims from chest pulls until the we can resolve the issue."

livid ledge
sinful socket
#

I've been trying to do my daily claims all day long. They still aren't done. It's an impossible task. Even when the game is fixed, my daily claims are going to be all over the place time wise, and some of them I haven't even been able to get to yet. The comp chest for this needs to cover a full day's worth of claims, across the board, along with the events for today, that i still haven't had the time to even get to because of this chaos.

vale scroll
crimson stream
pliant glacier
#

This issue started around 3:00 AM CST for me. (Server error turning in Voyager Biotoxins. Turned in max amount, received nothing.

calm obsidian
#

Think they owe us about 15 diffrent comp chests now this week alone

rose tapir
#

I hear any other game is nice this time of year šŸ˜†

sharp salmon
hollow shell
sand bear
#

While we're all here getting everything off our chest... Could you guys take a look at the issues with pips? šŸ˜‚

twilit sparrow
#

Stfc is like this chat ā€œslow is enabled modeā€ everything is so slow. Wtf

wheat axle
#

I still can’t login, everyone else in the same boat?

hazy temple
spare hedge
#

@tidal notch @raw fiber Unable to log in, like many other players. Extend shield till event reset tomorrow or something.

leaden junco
#

@tidal notch <@&509690795536941056> they should honestly be considering taking down the game for a few hours at this point. We have an alliance of 80 people and several don't have discord and I can't log in game to pass these along.

sand talon
#

I love the new event, everything about it. I was not paid to make this statement but I would like to be. šŸ™ƒ

old seal
#

<@&509690795536941056> please post in galaxy chat in game. Not everyone is on discord

odd prawn
#

Can we get in game messages about the pulls or just take it down at this point please @tidal notch

wooden spire
#

Can you stop with the frequent announcements, my finger’s hurting from pressing the šŸ’© emoji.

Who would have thought that adding more and more bugs and ignoring them might eventually lead to this? 😮

sharp salmon
#

I knew they brought in the Death Star in this Arc

leaden junco
#

At this point, we definitely need some compensation chests, but I don't know what they can possibly give us to make up for the last 3 days. Maybe roll it into one comp chest and give out the May resources pack? Gonna be fun for them to figure that one out, lol.

halcyon tendon
fallen wasp
#

This is ridiculous. I try and schedule how things fall for max pulling and max benefit while ensuring I get play time in with real life demands. It's an inconvenience but truly... for an established game, why is this so fragile.

vale scroll
devout lintel
clever whale
leaden junco
winged hull
neat pier
#

I would accept the Aug rep to unlock Superior as compensation šŸ˜…

waxen patio
leaden junco
clever whale
frail latch
#

Pathetic. Absolutely pathetic.

bold marlin
#

Anyone else just got a ā€˜Welcome Back’ gift of a free battle pass?

hollow shell