#š¾-bug-reporting
1 messages Ā· Page 199 of 1
Also, what about the widespread outage for so many of us, trying to log in to PLAY the game, lasting for hours after the update? Are we receiving just a peace shield and nothing else?
Sassy can be fun 
When my ship die in fog system this happen:
Are we still waiting on the āWinnerā bug fix on IOS?
Yes, mine is still stuck and no word back from Scoply on it other than āWe are working on itā š¤¦āāļø
They can't do anything, it's on apple. Android and PC are already fixed.
š¤¦āāļø
Apple updates always lag behind android and pc.
Blank band at top of chat below the tabs
Apple has to make sure the big S didn't put in code to steal all your money 
Is it safe to buy anything now or does it still break the game?
Still not working on iOS
I bought Khan and the extra FC slot along with the bp yesterday just fine.
The issue is all of the bugs in this update and the sms issue being way too high.. funny how purchasing still works 
Only managed around 50% yesterday so not even going to try today, donāt have the time to waste. Quality of life upgrades????? No wayā¦.
The key is the loot miners
So, yesterday's EE grind event was sadistic and barely had time to finish. Todays is basically double yesterday's event. The game is an outlet, not my life. Events should not be taking all day to complete. A good target for total of all events in a day would be about an hour if grinding is involved. Outside of that, you make the game much less enjoyable. This is reported as a bug as surely you did not intend to set completion milestones so high, it makes them unachievable to anyone who does not live in mommy and daddy's basement.
They could still complete our events? Give us the rewards missed no? Update on what they will do for players having this delay to their events?
How perfect is this? I get invited to take a survey on the new arc. Halfway through:
I'm just a newbie here, can't post anything at large, but maybe one of the Mods can?
Yes, those surveys are always broken for me.
Trying to send ANY ship to ANY freebooter system and it will not move. Clear cache , updated, no change. SMH
yes, its in #š½-how-to-contact-support
At Ops17, how do you get the Wrath of Khan battlepass?
It's day 2, and I still don't have a battlepass yet.
You have to be ops 18 for the regular battlepass
I've had access to the Battlepass since July
Did they raise the requirements?
I also see Ops19 players in the new newbie chat saying they don't see it either.
I put a ticket into the system #27492644
But I've had no reply so far
@slate wind
Yesterday you said:
Commanders,
We have been hearing from some players who completed the Archive Specialist SMS (Feesha and D'vor) before the event populated but were unable to complete it.
The events have been updated where if you completed one of the related archives, and you claim a completed archive bundle, it will complete the event for you. This will score for everyone but some languages may not see it in the scoring table until tomorrow.
What about players that haven't mastered the D'Vor or D'Vor Feesha? The associated events say that you score for completing a pillar, not for mastering the archive - I've completed 8 D'Vor pillars, and 4 D'Vor Feesha pillars which should be enough to complete both events and most likely improve my ranking in the SLB.
Canāt do the Mission Know They Enemy Pt 3 Challenge and Defeat one of Khan's Champions without Superior Faction Status in the new Augment Faction. Thatās not marked as an heroic event in the WOK Arc Events. Please advise.
A moderator said earlier, that it's a mistake & the bp is for ops 18+. Don't know what to tell you. š¤·āāļø
The game has been stuck on this transition screen constantly. The only way to come back is to close the game and log in again. Or close and not open anymore, so it ends all the bugs in this game.
<@&509691205798592532>
I am seeing several Ops19 players still saying they have no Battlepass. So I do not believe it's just a get to Ops18 problem.
I am wondering if the Frontier pass that came out last month has screwed up accounts for seeing Battle passes
From one bug to another. I've just updated the game, because of the hotfix release, but now the store has no prices in it... I guess now everything is free š
This is in error and needs to be fixed. the 10+ battlepass was for the frontier pass that ran last month, it's a one time thing, so if you did it before, you wouldn't have it now. The current battlepass is 18+
if you're not seeing the arc battlepass at 18+, that is an issue
If it's truly meant to be Ops18+ why haven't they edited the Wrath of Khan announcement in the News areas of the game. That's a simple edit that has happened multiple times already.
Has anything been confirmed yet about fixing the bulk bulding upgrade/sigma issue?
<@&509690795536941056> if there a solution for my ticket yesterday... 25h are done no answer...
onlx the last ms has count
Nothing is being fixed, they're just looking at it.
Probably all looks fine to them though š
Missing the rewards
1 chest = 25. 5 chests = 125, 10 chests = 1250? I think there is extra 1000 here. slider is n x 25. other officer pulls seem to be correct
Still broken
my bug is that cant finish mission as seeing on picture
Did you get a champion to challenge? Have you gained enough rep in the Augment store to get one?
Just how long does it take for an update to make it through the app store anyway?
i hope i take right chest, i tried single comm, and uncommon chest , but nothing work
It depends, it can take 10 minutes or 2-3 days
oh christ. Cause iām not getting my points for the Ahead of the Curve stuff
although the events are showing complete
iOS winner update eta?
Looks like you have not gotten your Augment faction to Superior yet to get the champions.
So what about those that didnt get the warning not to upgrade frpm 55-64? And now have one building slot less?
Great question. Itās getting annoying
Lol. āGetting.ā
My understanding, to be fair, is that itās entirely up to Apple at this point.
It seems that an Apple today will keep Star Trek away.
So I guess Scopley just balls out lied about having a hotfix for IOS this morning?
Game been fine all night... until recalling my ship and crashed..... now can't even open game
try reinstall others send a ticket #š½-how-to-contact-support
Look, Iām all about giving Scopely grief for the things theyāre actually responsible for. The hotfix was submitted and is live for Android and PC. For iOS, we have to wait on Apple to approve it
not everything is fixed not only ios still affected with bugs. the news didnt even mentioned about the people who lost stuff before the server did got issues (any claims where effected spend it didnt got it)
That's not a bug, it's just the worst designed mission in human history
add the prime.exe to your antivirus software as an exception
@slate wind there gonna be a fix for this bug š¤£š¤£š¤£
it's telling you tom paris needs to be grace chen.
Grace Chen is busy why does it need to be Grace Chen I've used auto fill all day and replaced the ones I don't want to go on away teams
It actually says Grace Chen is busy
annoying feature of P1 away missions, many require that you use a specific officer as team leader.
it says chen is busy because you sent her on a different away mission already.
Agreed.
To be fair though, after the DTI fiasco and how it impacted peoples ability to use packs they had purchased, I wouldn't be surprised if the store was doing a justified deeper look.
Fair
its not that deep trust me š apple fine so long the get paid
The frustration is the complete lack of communication from Scopley. Support doesnāt even answer tickets anymore. I paid for content I canāt access and if it wasnāt for the mods I would know nothing.
welcome @twin whale not there frist rodeo š. get used to it. but yeah the yellow and red roles just pass information we leave this guys out š
How am i suppose to advance in the main missions story line if the boss wont die. ive uninstalled and reinstalled the game, I have rebooted time and time again, I did a repair a few times. nothings working I can use hot keys to attack again but doesnt do anything but sit there
Exactly!
The Arc Runner should be here taking the brunt, but instead they've hung out the CMs and Mods to dry so they can safely sip their oat milk mocha lattes while chilling on their bosses 3rd private yacht.
It's day 2 of what could have been the greatest arc in STFC history due to the major love that exists for WoK, but instead it's possibly one of the worst arcs ever and those that caused it are safe from any responsibility.
This ... I am in the same boat
I don't think they're chilling on a yacht...
Le latinium brut a disparu de ma raffinerie
????????????????????????
Honestly this arc has many in my alliance questioning continuing with the game. Every release we EXPECT there to be major problems, a lack of information and a complete lack of interest in any tickets raised. The only thing Scopely seem to be able to consistently implement are more ways to part players from their cash.
@tall raven book in your augment look for the icon that looks like a mission that's what that means
Anyone else still unable to launch the game on PC after today's update?
So many Missions that cannot be completed and have disappeared with area that can never be accessed
I'm sure I saw somewhere about some people needing to set Prime.exe as an exception on their antivirus software
If you can't log in
Is this supposed to be a joke?
No
If you kill as many of the exiles as I've had to.... Well you might get there quicker than you think š
I wouldn't know where to start. š
The compensation chest for iOS users that are STILL waiting for the fix needs to be MASSIVE.
Do I have to successfully complete 2 missions now? the first one failed
Compensation Chest will be:
- 500 G2 mats
- Event store currency that expired in 2022
- A quesadilla that OH forgot about three weeks ago
locking the arc mission behind rep is not the brightest thing they have done, but also not the stoopidest
Way back when voyager came out they locked a mission behind the mission that unlocks the warp path to that mission..
I now have the "Winner" bug on iOS and the game won't load on PC. Scopely has really outdone themselves this month.
and how can you do this in 18 days?
they addressed it, they dont care about the slb since we spent before it started, and dont care about the sms unless you do enough to complete the archive and claim the chest
just cause their addressing it is trash doesnt mean they didnt address it, look at the dti...
Grind heart grind fast
I have a ship that is stuck:
When it tries to go to a different system, The ship can't set a course in its current state'
When i recall it home, it does 7s to base then stops outside of station and stays there .
Then resets to middle of system ( stuck in 00)
I tried restarting game, clearing cache, restarting device, turning off and restarting the device .
I can't collect anything in my voyager refinery...just voyager the rest are fine
I have a stuck research it wonāt unlock itās stuck in allaincenhelp state
Game keeps crashing and kicking me off and I can't open the game because it is crashing. I'd love to complete some events or this arc is pointless!
Aloiance_error_19
Missing my 9 pillars for Feesha in Archive but not event.
Also missing pillars for feesha that I claimed before the event launched. Is this going to be addressed?
Many of us stuck with 99 helps being displayed, this increased from 2 over the last fewdays
OK What in the poo is this???!! I had 183 last night. NOW THEY are GONE? Give them back that is for a F2P path for a 10K Tournament task!!
you gained another shard and the whole lot was auto converted to temporal disruptors
not a bug
Yes it is a bug because it removes the availability for F2P to do the task in alliance Tournament. It needs to be reversed to previous way and all items swapped back pre this update!!!! š¤¬š”š”
So, is āAhead of the Curveā scoring going to be addressed? Because nothing scoring in that event despite completing the daily events.
Has the kir'shara been breaking exponentially more since the patch for anyone else?
Yes it bugs out whenever I look at another area
Which is specifically one of the things I wanted it for....
Bit pointless being able to queue attacks if you have to stay there and watch it play out
recurring bug with GS-31 gravitational blast that only seems to occur in Solo Waves- Ability is not on cooldown but nothing happens when you try to use it (repeatedly)
Yall got a scammer in the discord https://i.gyazo.com/b22ce299464a502e45fcf4a2eb51829a.png asking to join and play that Infinity Kingdom game
Thank you!
Now Cerritos event shows scoring, but no loot in the refinery, so the rewards arenāt showing up. Outstanding job, Scopely.
Is there an eta on this fix? Especially since the event itself was momentarily (about 4 hours) delayed.
Still having trouble with the help button it keeps saying help 1
Alliance Territory screen only shows 4 / 6 buffs from the zone on the window
New ARC is C R A P, Did not get the DVOR rewards-- Evolving Enemies with the WOK is to time consuming.......Something is wroin g here
Way to hard even for a level 54
Gas miner says 00:00 but thatās not true!!!
Ignore that today's evolving enemy point requirements is double yesterday.
Sorry. Also crabby that they won't fix an issue they caused with a momentary delay and expect you to buy your way to the fix.
In the new augment space, I canāt run from a ship thatās targeted me, if I donāt see it on screen and Iām suddenly on battle
I have always had this problemā¦.makes me nuts. And I, too, got it for this purpose. If you time it just right and are really fast you can usually avoid the bug. But you have do it after a battle, once it is in route to the next ship and you have to be back on that screen before the battle is done. OR, if you can be super fast, you can do it just before the battle starts if you are back on the screen before the battle ends (This only applies if the area you are looking is not another systemā¦.I donāt usually have any problems if I am just in another system)
There must be a reason apple wont release the hotfix for IOS devices so we can play?
pic is worth 1k words lol
<@&509690795536941056>sā¦.Here is one I donāt think I have seen mentionedā¦..PLEASE make the empty black go awayā¦..
It was actually mentioned in one of the announcements yesterday. They've been aware since the update launched. I hope it gets fixed soon because it drives me nuts. š¤£
Is there an issue with artifact remnants in the artifact store with missing items. And with xinidi armada chest pulls
not missing, converted to temporal disruptors
Someone needs to explain to Scopelyā¦.That for a lot of players who had those extra shards they really donāt NEED temporal disruptors. They just used the shards in Alliance Tournament events to complete a task. If Scopelyās intent is to cut off that avenue and force people to complete that task by buying temporal disruptors then they made a lot of their bigger spenders angry for zero benefit. People arenāt going to buy something they donāt even needā¦.that is just silly.
Is this a bug? Why this pve thing activated on pvp?
Alliance tags are not showing on bases or ships. PC windows
hoping this has already been reported dont meet the requirements for tier 10 but 11 and 12 i do?
On server 36 the chat window on AC, GC and PM is cut off at the to.
So they fixed the "i already finished all the stuff for the dvor archives before they started the event"...
But what about the "I did some of the feesha archives before they started the event"?
Yup, got that, too
Well a rep told me I had 19 days to complete the tasks. So even though they delayed the event starts its my problem. Weird. Lol
Guess we're supposed to ops up high enough to finish that archive... smh
@white ocean , I did the Archives before Noon EDT on Tuesday on all 4 of my accounts. My ops 55 will finish the Feesha event because I ran out of Archive Shards to do pillars. My ops 33, 35 and. 37 accounts are hosed because I have no realistic path to finishing D'vor mastey
When is there going to be patches for IOS THAT fix the alliance help all tab?
Ugh, tell me about it! To make matters worse the Archives problem for people that won't be able to reach the D'vor/Feesha mastery is not even listed in the new #š -known-issues channel
i did the same befor the event show up but as soon as i claimed the daily it got fixed
Bugs bugs bugs bugs everywhere
For the dvor archive, that i finished, sure...
But if you don't finish an archive, there isn't a daily pull for it...
Feesha IA event updated. Thank you
When logged in better go in chat of alliance instead of server by default ā¦
Yeah, but so many of us spent all our D'Vor/Feesha parts and claimed as many IA pillars as we could after the update but before the event populated hours later, and can't complete the rest of the pillars and claim the daily reward package before the events expire.
It's only fixed for the people who've completed ALL the IA pillars.
They just don't want to see him get promoted
<@&509690795536941056>
- Final tier of SMS rewards are not being received.
- Ahead of the Curve SMS is not being credited with completion of SMS events.
- No rewards at all from the current FC daily SMS.
- Does no one beta test this stuff?
I think Hammy said you have to complete the Mastery for it to credit.
Click on a + sign next to a reward to see the details and it shows this
I got a second away teams hunter mission today... only the second one is scoring for today. Thats making it much more expensive to complete the event
He didn't use the word "Mastery", but yeah, I agree that's what he meant, and that is some šš©!
Why should only the people who've reached all the way to Mastery receive event credit for the IA pillars they completed while the events were bugged/delayed?! š”
that's something cs has to fix for you: #š½-how-to-contact-support
Why was my painstakingly saved temporal parts stock automatically completely exchanged for temporal disruptors after the update? What is this crap?
#ā-official-announcements message Updated Android app. Relaunched. HELP still bugged. Will report back if PC still bugged, too.
Hey All - Ive read the articles and seen OH's messages but I cant get my D'Vor archives to T9 (I have maxed dvor and feesha), the only thing in the message shared was about scoring, nothing about being able to complete the archive, so wondering if anyone else has had luck
Here's a cautionary tale of a UI that's way too busy in terms of daily clicking and one too many clicks.
It appeared I wasn't getting my daily Archive Data Shards, right after I spent a bunch earlier this week. Every day for months I've been in the habit of collecting them along with all the other daily things, and they sit since I couldn't upgrade anything.
Tuesday morning though, I could upgrade all the things Feesha, so I used all I could! Forget about the actual bug there, but that evening when I collected my dailied it appeared I didn't get any more shards....
Today I clicked more carefully - collected them, saw them add to my total. Bug fixed! Then I clicked all the other things, including the claim in the Recruits screen - hey, where's my shards now?!
Oh.
That's not a "claim".... that's a "spend".

So yeah, I netted about 50 shards, and since I didn't have an exact starting count to begin with the other day, I saw "it's still a hundred something and I collected 350+300!"
So two lessons: Be careful what you click, and Scopely, simplify the **mned daily pulls! 95% can be gathered under one click.
I'm annoyed at myself for clicking the wrong things, and asked that the ticket be closed.
Is there any way I can talk to someone here about major in-game issues? Support isn't responding, and my game is unplayable!
artifacts refinery, no longer showing artifacts to convert to upgrade tokens
artifacts automatically convert into remnants and disruptors now
any banked shards will be auto converted once you gain a new shard of that type
ah, ok
what is the issue?
Are they ever going to fix the ships frozen in warp at 0 time remaining?
I picked up missions in the holodeck. Tokens gone, missions missing. Leveled up Dvor and Fesha, and he showed me that, no achievement for the event.
<@&509690795536941056> Kim is the only rare officer in the new Augment exchange with wrong costs for a 10 shard pull.
There's a glitch upon scanning a player on a node and their tags don't show (even if theyre in an alliance)
Still GC default bug happening,S63
60 loot goblin that was very easy to kill same ship/crew last night is now taking 0 damage and showing no battlelog.
loot goblins have a 30% chance to kill you
when that yeet cannon goes off for the chaser and the loot goblin, it doesn't have a log
Oh good to know that I didnāt hate this arc runner enough
Same is happening on 98, is it a bug though? I thought it was just another terrible idea they implemented on purpose.
Spent about 5k data shards, got no credit for the two SMS (which they addressed) or the SLB (they haven't addressed).
Although I have upgraded both the D'Vor and the Feesah in the archive, even 11/12 for the Feesha, I have NOT yet been credited with progress in the event! At least not with the Feesha!
You're not supposed to be credited with progress. The fix was for those that can claim the mastery, they still looking at what they can do for everyone else.
Probably intentionally breaking morale š
Perfect metaphor for this whole arc.
So, can't anyone help me here? I don't understand Scopley at all. Why not just have an event and make the game playable?
Interesting as I got credited for every upgrade in the archive when the events started
Ships keep locking when coming out of warp.
What is this supposed to tell us?
how i can kill the captain if they same place with any player, so how to fix this
Click the arrows on either side
oohhh thanks sir
sorry, but that's another piece of crap from scolpy, i got my d vor to 6/9 and had EVERYTHING in the event ready for d vor^^. Apart from that, it's a shame that the people who immediately upgraded their archives as far as they could are then punished because scolpy brings an event in the evening for upgrading^^ RIDICULOUS is all you can say, it's not like ONLY this one soup was bugged or patched broken^^
They're still looking into what they can do for players that cannot claim the mastery
why is it that in my choice selection, i get Epic 5* crystal but do not get Epic 5* Gas. Been like this for the last few arcs
Chests are not accessable via battlelog. (where not yet redeemed via items-menu)
Havenāt gotten rewards or meta event scoring for any non-BP events since the update.
Any news on this issue? Currently have 270 days to upgrade with sigma speed ups
how to pass this? is there a bug?
not a bug, but also not possible for most players, they're still looking into it
they're still looking at what they can do for players
Guess Im just now noticing this... but where are my other artifacts? I use to have a ton here. As well as quite the stock built up in the artifacts tab. Now they are all missing.
artifacts are auto converted now, any banked ones will convert when you gain another shard
Thats messed up... how do you turn it off? I was banking those for tourney
Everybody that could was, that's why Scopely implemented since pack sales were low during the last AT
Scopely was banking a middle finger to give everyone that wanted tourney points without spending $100
We're pushing for a resolution that is favorable to players, we're just as upset about the change.
Soā¦5 more 10k tourney tasks that cost $100 and water down the pool?
That seriously makes me mad... I had quite the stockpile all ready for next tourney even after they put time limits on pulls. I was pulling everyday... and now they are just all gone.
I completely understand, many of us have expressed our discontent, some in more colourful ways than others. I wanted to flip some tables.
One before, one after update. The chat messages are cut off, layout/boarders are not displayed correctly... apparently, other players have the same problem
I guess I just need to get back to f2p and they can kiss any money from me good bye. This company has got to be the most greedy company out there.... and dont tell me they could charge half the price for those packs in the store and still make a killing off them. 100 bucks a pack is absolutely absurd!
I'm definitely missing like 3 other maxed artifacts here...
they were auto converted
Just read above, ty
My Archive Data Shard count does not increase. Itās the second day itās been at 450 although I claimed the chest today
No, I did not. I was collecting them for the event so I can finish the Feesha Archive š¦
It was at 450 yesterday as well and today I should have received 375 more but itās stuck at 450.
Next... they will be auto completing your archives next so you cant chose to spend them on officers lol
The bug reporting bot by Scopely is an absolute joke. I've been trying to report a bug different than the one listed (happening since the new release), but the dumb bot just closes the conversation listing all other bugs. Where do I report that I no longer see alliance tags when clicking players?!
For example, this is a player from the ELIB alliance but [ELIB] is not in front of his name.
Also for TWO DAYS I've been trying to report now (and my reports are being closed and ignored) that the Data Archive Specialist SLB is not recording my daily data shard spending at all. Great job Scopely support for closing my tickets TWICE ALREADY thinking this is about the SMS, but I'm talking about SLB. Learn to read maybe?
My data shards donāt even appear in the first place š¹
This company is becoming a bigger joke every single release. It's days like these I wish I was rich, could buy them out, fire everyone, and hire some responsible people instead... If our QA/PMs released something that bad (I work for a software company), they'd be insta-sacked.
this keeps popping out, rebooting doesn't help
Dvor mining speed bonus from Independent Archives doesn't work. If it stacks on top Dvor 14000% mining speed for extra 50% then it's useless bonus. I don't see any mining speed increase once I maxed the Archive bonus
Just had a new augment miner hit the edge of the system and vanish
<@&509690795536941056> this issue has not been adressed. Altho the fix (pulling the daily Mastery Chest) worked for D'vor, it does not score for Feesha's schematics spent and pillars unlocked.
still no fix for those of us who can't claim the last tiers of the D'vor and Feesha mastery despite having both ships max level and enough archive shards to claim?
<@&509690795536941056> I have not been receiving any of my chests since the update!!! Support will not answer. All i got was a generic response about the state of the game and about a compensation chest but it has nothing to do with the missing Uncommon SP from our trade ins
Pulling Solo Continuum armada refines sometimes just takes you to a blank screen. This has happened with this specific pull a number of times now, and client updates have not changed it.
PC Client
Iām stunned that itās halfway through day 3 and still no iOS hotfix. š©
Killing xindi hostiles for XinDeep final weapon Wednesday event isnāt scoring for me. Iām on iOS. Could that be the issue?
@umbral nexus Scopely, do something! Canāt reach the Eventstore. iOS Update?
IOS update is still pending
Kim 10 chest is 1250 while Torres/Neelix are only 250
It's actually a bug that the 10 chests costs more, it will be adjusted
The slider for 10 is the right cost
the respawn rate for the new surveys is something to be desired
Please fix the gc default, and the mute list is blocking big time. People I muted over a year ago are slipping through the cracks
I wish you would fix the recruit chests im tired of paying 60 credits for instance to get 3 chests just to lose 40 and get only one officer this has gone on long enough
all this ships getting caught in warp also that comp chest best have some lat or repair speed ups in it
@jaunty light
u need to live up to ur new name bro if ur gonna rock it js lol
we trying are best mate!!
ik bro im just giving u some business lol
ik u can only do so much
respawn rates on the new surveys would be nice to see fixed tho
ik ive had to clear local like 5-6x in the last 15m to travel to the 54 system lol
i cant even travel there now
Giving us so much to do with the game stability still so bad Seems like a bad business Decision.
i second this emotion lol
Provided to YouTube by Grateful Dead/Rhino
Second That Emotion (Live at Fillmore East, New York City, April 1971) Ā· Grateful Dead
Ladies and Gentlemen... The Grateful Dead: Fillmore East, New York City, April 1971
ā 2000 Grateful Dead Productions, Inc.
Arranger, Producer: Bill Kreutzmann
Drums, Percussion: Bill Kreutzmann
Equipment Techni...
it is kinda crazy trying to finish the sms without being able to hit the systems that make sense for my requirement of points
Scopely, Iām a WOK fan, itās the movie that introduced me to Star Trek. And Iāve been waiting for this arc with bated breath. You have RUINED it with this nonsense.
@slate wind @jaunty light there any plans of an auto complete for the heroic sms since yall jacked the required points way high and also we cant complete it cause of bugs
For the 20th time. I cleared catchy. Localization restarted the game even uninstalled I give up
Shirley is the wrath of khan
A work around for the 0.00 warp bug is to, swap the ship you want to use to a different dock, warp one system away, then recall, then swap the ship back to the dock you want to use it on.
otherwise they're aware that it has resurfaced with spite
i did that 2x lol
still nothing
Hmm, game lagged out and now this.
Forgot to mention did that countless times
i thought it was dock related so i tired everything switching docks going to all the systems all that
it doesnt work
the only thing that does is to clear local like 5x and u get 1 entry
lol
Unfortunately I have a life and a job so yeah I give up
I think the best part though. Is every time I open the option to write a ticket The game totally crashes
Server 72 . Dont know if this is a glitch or bug ... probably not but the point threshold for the new wrath of khan hostile events is way over the top there no way for people lower lvl to grind enough to complete any of these events wth scolplay....
@slate wind @jaunty light <@&509690795536941056> i wonder if you can help me my son appears to have overwrote my account with his as we share a device when playing the game, i have contacted scopely buy have been looking online and this is something that can take a while to sort, im worried im going to miss a lot of the new arc as i cant get access to my account, this is the ticket number #27498063
Are we still waiting on Apple for the iOS update? Did someone go on vacation or are they mad about something?
If it doesn't return after restarting, then I'd file a ticket with CS. #š½-how-to-contact-support
It did. Maybe it was a weird interaction because I had a scrap running for the first time in a bit.
They posted they are aware. And are working on a fix. Meantime they recommend not upgrading anything up to t6 using the bulk upgrade
I opened a ticket with support but they ignored the context of the ticket and closed it. There is a bug in the BULK UPDATER that if you mix the upgrade between regular and sigma, it will convert the entire thing to SIGMA. For example, my building went from 51 to 65. It made all of the days to upgrade Sigma. For example, if I had 100D of regular days and 10 days of sigma, it makes it 110D of sigma. I know because I screwed up when I chose it. Scopely WILL NOT help you if you do that. Their response to the bug has been to ignore it and close the ticket without helping.
<@&509690795536941056> is there anything you can do to help me? I opened yet another ticket trying to get support to recognize the issue but so far gotten no response. They're ignoring that this is a HUGE increase in cost by virtue of a bug in the updater.
For those waiting on the iOS update still. I know this may not help a lot of you, but I logged in on my PC and I was able to claim all the missing rewards for everything I had completed. After doing that, I logged back in on my iPhone and the flashing Winner badge was gone.
Thx for the info. Unfortunately I donāt own a pc so have to wait. Iām curious as to why it would take apple so long to release the update. Somthin seems sketchy
Solo waves are unplayable. Ships not showing as killed, hostiles not showing as respawning in the next wave and I had to keep going to galaxy view and then back in to be able to see things and for the dead ships to disappear. At one point the centre thingy appeared to show as if it was being hit by a hostile I had in fact killed, but didn't disappear. I've now finished the wave. Not been kicked out and this keeps appearing.
System is still showing as the wave ongoing too, and no notification of rewards (though I did receive them so that's okay)
Anyone else having the bug where you can no longer reach lvl 60+ FKR systems??
that new player tips. is bs... now that stupid black loading page pops at time it never has before. Between every screen now.
Anyone else get locked out of DS? I'm lv50 and currently have ships i can't get back home
Is this a bug or intended feature? Why are epic assignments blocked out now?
You should manually update the game, or try uninstalling/reinstalling if you aren't able to.
So still no fix for āwinner button on IOS?
Fix this already, please.
The Independent Archives still haven't been fixed. And yes I uninstalled and reinstalled the game.
FYI - The 10 pack on Kim shards is still off.
Xindi particle beam delay research not working, it should be delayed 6 rounds at max level and its firing off on round 1 consistantly
Ship warping issue is back in strength flying to new augment space. Server 56 ios.
Update didn't fix the Independent Archive event. My d'vor is T7, but I didn't get any points for the event because I claimed the pillars before the event started.
The beam delay favor only works on reptilians, the enhanced aquatics would still shoot their death ray 30% of the time.
Math ain't mathing š¤£
Officers sorted by defense but picking an officer with lower defence is boot the chance more
Ship repair costs... interesting š
According to the official announcements a fix was put in place for the Dvor and Feesha SMS to ensure that it can be completed, but the fix doesn't work. As you can see I have completed the Feesha Mastery, but the SMS is only half completed.
have you claimed the daily mastery?
Yes
doesn't look like it in the screenshot
Oh that one, I thought you meant the final milestone. Collecting that tomorrow morning so it's in sync with my other claims, will that complete the SMS?
yes
that's what the fix was for
They're still looking at what they can do for others that cannot claim the mastery
Can't claim the mastery at 49 because Feesha is level locked, but did the rest
Was there a fix for this being stuck. If so. It didnāt work
The new Priority 1 Away Teams research seems to not work, at least not the +officer stats ones (see screenshot). I have taken screenshots of one high stats officer of mine in every screen available (stats shown in the recruitment window, upgrade window, on officer selection screen, on ATA officers selection screen). Then I researched the 3 stats as per screenshot. Completed them, restarted the game to be sure it'd recalculate everything.
I checked the officer and not a single stat improved by any amount, in any screen in the whole game, not even by 0.0001%!
I am not alone at noticing this, other alliance members have the same issue (see screenshot).
Therefore I believe these researches are bugged.
I see owners are facing the same thing again with the winner banner stuck
At least I am not alone ā¤ļø
Claiming failing repeatedly in mirror refinery. Claim one OK next claim bombs
This arc is trash canāt the whole thing just be deleted and go back to a working game that we can all play
S86 major lag
Stuck ship in warp and insurance from February
The winner bug now exists even if you havenāt bought khan or any of the fc slots. All Iāve bought this month is the $20 bp. I could access the event carousel until I claimed syndicate xp and made progress in the syndicate sms.
Just realized all my arifact overflows are wiped. I cant find them in the inventory either.. <@&509690795536941056> Any clue on what happened. I had tons of them
Am I still missing something?
Superior Augment rep?
just noticed this. Are we meant to get Jaylah shards or 5 of 11
Doesn't it just require what I have up in right hand corner to open. It doesn't say anything about needing something else.
nvm i understand now
I keep having to restart, my ship gets stuck warping with 00:00 on the counter
5 is right, she's the borgified version of Jaylah.
Constant, freeze up issues, reboots, general glitches
Update, I can claim rewards form other events just not the syndicate one.
Hello together. I am lvl 12 Shouldnāt I be able to see a battle pass event? I donāt have one. App is up to date on ios and macos
NON COLLECTION of Field Training items from the time I started this game
Then the visual bug needs fixing ie 5 of 10 changed to 5 of 11
The frontier battlepass is 10+, if you already did it last month, you won't see it this month.The arc battlepass is ops 18+
oh dear 6pm update and claiming gifts etc is lagging. Thought after yesterday they may have given us a day off of problems alas no. eu112
Major lag on 156
my ships gets stuck warping with 00:00 time on the counter, i restarted countless time and it happens everytime if i send ships somewhere
Still no fix for IOS players with the stuck event button ?
Update is still pending
Guess who's back?
Back again?
not getting points in the Wrath Credit Rivalry event after spending common's on Augment Hunter... anyone else having issues?
Iām not getting event rewards! <@&509690795536941056>
I couldnāt even get daily hazard particles. Iām days away from unlocking ship ability will these be part of compensation?
<@&509690795536941056> does this artifact affect the officer's strength? i learned from 100% to 700%, but the officer's strength indicator did not change
<@&509691205798592532>
It'd be great if the game worked long enough to complete events.
I have the same issue and raised a ticket and says wait 72hours so I donāt know what I have to do today š¤·š»āāļø <@&509690795536941056>
Have you tried clearing localisation and pressing events tab quickly
So priority 1 away team missions are messed up.
Key stat health: 925 collective health 56% success chance. 1219 collective health 46% success chance.
Unfortunately we're waiting on an update from apple that fixes the winner button issue.
Because Scopely refuses to pay for exepedited review, they would rather just annoy players
Just another reason that iPhone is inferior to the mighty android.
I am so fed up with this game and bug, They messed the DTI store made the grind unbearable and now more bugs
<@&509691205798592532> please tell me (for me and the alliance) #š¾-bug-reporting message
It increases the base stats
iOS update?
<@&509691205798592532> Doing armadas and the battle logs are missing or the armada disappearing while losing the directives like it never happened honestly this needs to be fixed and sorted ASAP
is 1 of your players using Toli?
Things that increase officer stats can't be seen in officer section
Only when equipped on a ship or sent on away team. Not sure if that one's the same
Not sure if this is specific to the Mess Hall or applies to all buildings:
The Bulk Updater showed I could upgrade my Mess Hall from 44 to 46, but needed more officer levels to go further.
Did some levelling up for the sake of Apex Outlaw events.
The Bulk Updater indicates the officer level requirements for 47 are met, but the slider only lets me choose between 45 and 46.
A game restart clears the issue and I can choose 45/46/47 from the Bulk Updater.
I STILL have not gotten credit for the Dvor and Feesha IA paths that were spent before your event decided to pop up late on Tuesday. Neither path is complete so I have no way to "Just claim the rewards" to get the points to show for the events.
How are you doing a trivia contest for free packs when there are some of us that havenāt been able to access the whole game because of glitches that havenāt yet been fixed. There is no way some of us can know what others do <@&509690795536941056>
This is š©. Good way to drive long term players out
Is anyone else on iso version still having issues with the event page , 3 days and I still canāt access it , lucky my alliance tells me the events otherwise I would be missing out even more
Yea. I also finish the events and get no rewards for them.
Very frustrating especially with the new arc launch
I THINK we'll have an iOS update coming shortly....
that guy still has the wrong cost on the 10x pull others seem fixed now
Was the charging on the Cube cutting beam stealth nerfed? Like the flip of a switch I went from getting 100% charge on hostiles to 19.2% on the same hostiles. Never left the system.
Anyone else on PC getting stuck on this screen until closing the window or Ctrl+Alt+Deling the game away?
Just a blank background and ESC doesn't work?
killed a D7 and got this in Rewards
I was just told that they automatically get converted to temporal disruptors now
<@&509691205798592532> since there isnāt anything posted, Iām guessing thereās still no update on the fix for iOS?
Additionally, I (we?) were able to claim events like Exile Engagement and Battlepass and territory pass, but I wasnāt able to claim rewards from events like the weekly Cerritos event, any daily reputation or other daily/weekly events. Do we lose those rewards if we couldnāt āclaimā them, or are they given to us if we completed the event even though we didnāt get the whole animation for them?
The GS31 Grav Blast stops working. Am in the Augment level 32 system and when my cooldown is completed, I click on a 32 Augment non D7. The popup menu appears, I click on confirm, the popup disappears and nothing happens.
They should give them to us anyway, because why would we do them if we arenāt getting credit for them.
No disrespect meant but support told me Wed morning to keep checking it would be out momentarily so not too sure
Same to me
<@&509690795536941056> what is going on with Dvor.
Didnāt Get the rewards out of the Events
Yes. Iām also not able to collect much of the stuff when I complete events.
Same
alliance help button stuck for over 2 weeks now
<@&509690795536941056> I've done the event, I've tried tech support. Why am I not getting credit for the pillars completed? This seems like a non answer with no resolution.
I've found that quite often it's due to a build or repair which has become bugged and fixed itself after that's finished.
So you'll probably find it's something that has long build that's broken it.
Annoying as hell, try raise a ticket. Hopefully they will sort it out for you
Same to me
Has the mission progression been disabled? Cause I wasn't rewarded for killing Khans champion
That's not the champion
Whats the champion then?
The champion requires 60m rep with augment to unlock the mission
you can forget finishing THAT mission
Ah right OK cheers...a little more info in the mission parameters would be nice lol
You're joking right?
no
You'll hit lvl 80 before you get that rep
When the scoply end of year bonuses come round they need to remeber who came up with this!!
Scopely pulled April fools in May. Expecting players to claim 60m rep with a 1k growth per kill. And that's a big.
@karmic crown needs a bonus binus for having to deal with the fallout
Can I please rejoin the normal time flow and not be in the future?
The future sucks, there is a warp core stabilization prime that let's you auto grind in the new areas, and the reliant gets released and that can do it on its own and kills the apex guys way easier.
EE Augment Exile Engagement - SMS has stopped tracking augment hostile kills for me-just like it did yesterday.
@slate wind <@&509691205798592532> Is there anything?
You won't get credit unless you can claim the mastery, they're looking at what they can do for those that don't have the mastery.
We have no other information at the moment
The event says pillars for 100 ea, or the entire thing for 200
cough cough admit to their mess up by delaying the event and finish it like they will the know thy enemy mission cough cough
Please refrain from posting support conversations. If you have an issue with support, dm one of the cms.
Is there a preferred CMS to send that complaint too?
How
Hammy is our CM during this time period, Pauly is usually very early morning.
have poked him to open it up to you
Poked him how? I've pinged CMS a few times and been ignored pretty much.
Ive pinged on my post also, and didnt get a response until i named (092)
new augment systems regularly become unclickable in galaxy view if my ship is destroyed there.
sent you a friend requesto
This is still not fixed even after the update.
@slate wind As posted above, I have completed 9/12 pillars of the Feesha Archive event, and have not scored points for doing so. I have already sent in a ticket wich told me that I would be able to collect on completion the next day, then closed without a rebuttle of the issue. I have come here as it may be the only way I can be heard, and now I feel like I'm being ignored here. What other option do I have?
You need to wait until they come up with a solution for those that cannot claim the daily mastery
When trying to claim anything relating to Titan from Support Refinery
I canāt see a battle pass Iām lvl 17 and last month I had the battle pass and I had the flash pass
The arc battlepass is 18+
"Hotfix" did not fix my problem.
what problem is that?
Here we go again... ships getting stuck somewhere, but are nowhere.
So I restart, again.... sigh
What system is your base in? If the warp required to get to your home system is that high it would prevent you reaching Eclipse space.
In which case the solution is moving to a lower warp system
Game is super laggy on iOS, even after the patch to fix the events bug. Tried to clear localization data, reload, and reinstalled, all of which didnāt help.
EE Augment kills just suddenly stop counting towards the even goal. Then suddenly about 30 minutes later started counting again
Sometimes there is server lag
Good call! That did the trick. Thanks!
@karmic crown , it's not a bug but it seems that Voyaging Beyond has been moved to Thursday with no advance Notice. That's in addition to Apex and Cube already being weekly Thursday events.
Have raised it already either way
same everything gone, including all my temporal overflows
Artifacts are automatically converted to remnants and disruptors now, any banked shards will auto convert as well when you gain a new one
Also, at least in the IOS version, before the WOK event began, the game defaulted to the Alliance Chat channel, now it defaults to the general channel. If you get a chance to fix this backā¦it would be nice.
It has been raised
Had one ship in an armada, and one ship in the new exile space. I got the d7 attack message, so I did the avoidance maneuver.
While I was watching that, I got the d7 attack message again and was confused.
It was actually a player attack on my ship in the armada, but misreported by the game as a second hijacked d7 attack.
Never did get the player attack message.
My Favorite Rewards!
On my PC everytime I log on I have to go to Settings, General and then have to manually turn on --Extended Zoom, Hailing Frequencies Enabled. They used to stay on. Now they reset everytime I logoff. Please fix or advise. This does NOT happen on my mobile
This bug actually happens a lot more frequently since update. Had it 3 times today aloneā¦. Barely never had it before update š¤š
Only fix is to restart game which sends it back to station ā¦
how is it that i have had 0 issues with the winner button, until you put out the ios patch and now i have the issue (on pc).....
and yes, update fixed it, i just find it odd
no, game reloaded (like a soft disco) i finished a tier of syndicate and when the winner appeared it was unclickable, but, like i said, the update fixed it
<@&509690795536941056> I have same cannot play anymore as this happens every 5 seconds, restarting etc does nothing. It's either 00:00 or 00s, waiting for the normal time of warp which in this case was only 1:27 makes no difference
Happening on both IOS and PC
Literally cannot play š
Yo!yo! Yo! If yāall still having trouble with the new update try it now .,it finally worked š
Can we use the 6th FC slot yet?
Also will there be any form of comp for being unable to use something we've paid for?
<@&509690795536941056>
Does anyone know why my tier 8 Stella would be reduced to a warp range of 33?
the existing bug where you start an armada and the ship that started the armada doesn't automatically go to and join the armada has gotten MUCH MUCH worse since the patch, happening over half of armada starts for me now
33 is the warp range of a stella. if you're not able to reach exchange space with it today, move your base to a lower warp system
New black bar at the top of landscape chats, on Android, Please make it go away ASAP.
Truly annoying
Where is my genesis device
This is illegal and a $10,000 per person fine under UDAAP
I did a bunch of formation armadas and obviously collected the chest and got artifact shards from there and in refineries plus faction stores ect and haven't gotten one artifact to exchange in the refinery
What happens now we just get screwed over
the extras auto convert now
Sorry but with all these bugs I think we get screwed out of things
so I don't know the details here & I don't see it in the store to purchase myself, but if you're having an issue with a purchase:
- genesis device is a chaos tech & should be in the chaos tech menu
- if you purchased it and it isn't, that's something you'll need cs to help with: #š½-how-to-contact-support
it was listed as a feature this month and I can assure you I don't have the time to convert into the ~50k remnants I have now
If you buy at the ATE shop Krenin Timeweapon and Janeways Pocketwatch you donāt earning the Artefacts in the Artefact Store. And the Scopely Support ignoring it and leaving you alone with this problem.
Feesha Archive event still not giving credit for pillars completed
One of my members had all of his presets wiped out and somehow T'Ana appeared as captain for all of them.
Itās at the iOS Version too
Spam or bot in Server 700.
Cannot collect event milestone rewards as the events button is stuck on winner
iOS?
The augment faction store lists several levels of Khan's Champions - I assume thats what Part 3 is - but we have to be a superior rep level to unlock them and i cant be bothered to grind my day away and keep repairing my ships, using speedups and lat. And ignore the other aspects of the game. This is a mistake. So i will take the comp pac and not bother with the new content until it is user friendly. Thanks for the pac (I've not received it yet)
If so, run the update in the App Store and reload the game
Group doesn't match the officer's
yeah my devor is not giving credit either, i have completed 6 pillars but it isnt giving me credit in the event
Was this the compensation chest Because I already paid money for this
Or is it an extra one you guys haven't released yet
I have 2 Feeshas. One is tier 12 and the 2nd is tier 9. Even though I have a Tier 12 Feesha I can't complete the Archive because I don't meet the requirements b/c I, evidently, still need to upgrade the 2nd ship to tier 10.
that happens to a number of people. cs should be able to fix it for you: #š½-how-to-contact-support
oof. idk. contact support or tier up a feesha from 9 to 12.... seems pretty even to me
This is a new one. Queued ships causing a weird loop. Had to restart to get back from it.
Alliance Membership is no longer shown in scans. Why?
Here is the scan of an occupied node. It clearly show a diplomatic tag for the occupying alliance. However, when I do scan the ship, only the name of the player, WITHOUT alliance tag, is shown.
PLEASE FIX !
Same with Battlereports. You only see the name when you look at the list or open the report. Only after clicking on the name itself, you get shown the alliance affiliation.
I have a stuck research. The helpshift bot after selecting burg or error doesn't allow the player to select an "other" category or an ". .it's something else not listed" and confines the bug report to known issues which is bad so now we have to come here to post outside of the queue...
I posted this to the helpsift bot a few weeks ago and crickets ...nothing...
Good morning
J ai envoyé un mail à scopely et toujours aucune réponse pour les missions que j ai pas reçu de l holodeck la colère de khan merci de votre compréhension
me to same issue and no research slot for a month used 200 lat to speed other slots up so i need compensation for that as well
thats 200 million
Anyone else was just booted out the game?
I clicked on mission key claim and game reset on me then it wouldn't log in
Seriously? Gives me an hour to respond? Can someone please just give me the points. Scopely in game support is disgraceful.
@elder thunder please refrain from posting support conversations
So thereās no recourse?
In regards to the dvor/feesha scoring for the event, they're still looking at what they're going to do for players that cannot complete the mastery.
can you dm me the ticket number, i'll have it looked at
Upon loading STFC : Galaxy Chat is the new default, no matter if you try to maintain Alliance Chat as your starting point for next timeā¦
Is this a new feature to get us to talk? Galaxy chat is a dead zone since Waves ⦠š„¹
Or is it an unintended BUG that we have come to love (š) and eventually cherish from Scopely š ?
It's being looked into
šš½
Hi. I have problem with alliance starbase upgrade. I want to build module in starbase but it shows that I need collision plasma what is not needed for tyat module. We also have 35kk that plasma in storage but anyway it shows that we have 0. Even after mining that plasma itanyway shows that we have 0.
have you opened a support ticket?
There is no category to open it. Tried fieve time- āconversation closedā after posting text. Couldnt figure out in which category to type
use the email option in #š½-how-to-contact-support
Thanks a lot. Sent an email.
When you multi upgrade a building from f.ex. 50 to 64, it is only possible to speedup with Sigma speedups. Imho it should use Standard speedups until only Sigmas are needed, otherwise you are stuck with a building updating 200+ days (like me for a Tritanium generator) or you have to speedup with Sigmas for 200+ days
Anyone else having problems with buying battle pass?
Intermittent really bad lag on EU110
Scopely have made it nigh on imppossible now to open any sort of support ticket. Its as if they dont want to hear that people have issues
Not worth flagging to CS as rewards rubbish anywayā¦. However this clearly a broken event nothing counted but 1 tier⦠looking at the leaderboard seems so many had same problem
Done bulk upgrade won't be doing that again converted all the normal build time into sigma for dry dock 58 to 61. Well done scopely that's a fantastic update
Sarcasm btw
Anyone else has a bug where your ship refuses to return to base. Its not the stuck warp or 00 stuck in dock bug. The ship is in the same system my base is you recall it but the base wont let it in ? I've logged it to Scopely but its annoying as I cant fix it as its same on Mobile and PC.
Known issue they're looking into. Having the same problem yet no response from cs
on server 93 i just went to do a rare g6 solo and it would only allow 2 of my 3 boats there to get in it thus i lost, awesome new bug scopely allows u to steal even mo0re from customers, crooks are us should be your name not scopely, i am sure there will be no comp as usual just screeew the customer again
i mean does everyone working for scopely have severe brain damage or what? nothing ever works ,daily new bugs to bone the customer and steal from them
would be nice if there was a way to clear a kir'shara queue.
Lag is horrible. Refinery, Claims, chats take 15+ seconds per pull sometimes.
Finally got this on screen capture. Happens randomly but especially frequently when boosted by Titan.
no word.
Update to events bug not in the App Store for me. Reset phone several times. Game is still broke.
Android - S23U - this has happened 3 times so far this morning, I have lost my materials all 3 times...
<@&509690795536941056>
Are you even going to fix this?
The first screenshot is the actual cargo after the station attack, the second screenshot is the battle log.
All the lower level players 18 and below seem to have had scopely take their battlepasses
I reinstalled the game but since I have done that the fps/refresh rate is sooo bad is this a known issue ? iOS btw
Scrapped Revenant, refined token for blueprints, got nothing, got annoyed.
I keep sending ships to Augment space and the timer drops to 0. Canāt get it to do anything when I hit buttons. I tried to restart the app, and the ship is back home. These screenshots were both taken within 1 minute. It happened multiple times
Really bad lag on eu125 and ships sticking a 00
Anyone else getting this error over and over and over ?
not true
New bug, all of the artefacts you can convert into temporal disruptors have converted themselves without any input from players
That's so dumb
good job i didn't click this then eh
maybe max bulk upgrade to lvl 60 for and buildings below 60, to force seperate batches for sigma and regular?
so the autoconvert feature was really added to make ppl spend more during tournament š
So, my Independent Archives is level 42 so why does it say I have 0 of 2 when looking at the Feesha in there when it should say 1 of 2
44 > 42
@feral berry game has never really not been broke tbh , that's the way scopely likes it as it makes it easier to bone the customer
42 > 40 and 42=42
they dont care about you bro you have to get a CC to do something about it.. as long as they making money under the rug it goes
The lag to do anything is so bad. Hopefully this fix works, as God help us for areans for Mondays.
Just know no one is happy with the way things are heading with stfc. It is very apparent it's more about Scoply chasing the $ and not about the value. Here's an idea, how about you all stop creating new content and concentrating on the quality of game play? There are so many things screwed up in the game now then when things are " fixed" you offer some piddly compensation chest that doesn't come close to what we lost due to the inconvenience. It's everyone who thinks this. A hostile that immediately gives you a Core breach? Really? Who's idea was this? There are so many things about the Arc no one likes and we all find it a major waste of grinding time
Just to clarify where I'm looking
iOS down again? Canāt log in
Emerg maintenance
Ok! Ty. Gonna wait
According to their post, expected to last until 1230 UTC (ie 10 mins or so more)
Scopely doesnāt do ANYTHING for the benefit of us players. We complain about lag and latency and there has never been emergency maintenance.
This maintenance is to correct issues that is causing them to lose revenue. Simple.
Same thing
Game is back up. Lag is still atrocious. What did i say above? They didnt enter maintenance for us players. As the SAME lag is still present. They didnt fix anything but a revenue hole for them.
lag claiming chests still there
The emergency maintenance didnāt resolve the problem, I think itās worse now than yesterday. Yesterday I saw it one out of every four pulls, now itās almost every pull
Yeah it did for them. They didnt enter maintenance for us players. They did it for revenue. Its quite evident when the exact same issues are present post emergency maintenance.
+1 getting up to 20 secs to claim something
Claim lag is now worse after the āfixā
Well done, your maintenance to fix the problem has made the behavior worse. Damn, change your developers.
Well fix isnt working. Chest opening got worse. š¤¦āāļø
Emergency maintenance didn,t work, made it worst than before
We're the testers... Test failed... Send back for rework
why is the each claim chest taking 45 sec to 1 min to open...
lag worse now
Game back now have lag where before there was none plus there was our trt defence and we lost points during maintenance so no trt battle pass points scored.
Same with my cube.
Emergency maintenance to fix lag... now it's more laggy than it was before.
Slow clap...
emergency maintenance didnt do jack now im waiting 30s for this
Great start!
I can't open any chests + even higher server ping than before....
The update has only made things worse!
šÆšÆ
Well done for fixing the lag.
So with that, what else can be a reason to recieve GOOD compensation... or any if that scopley???
i am seeing the same behavior. Chest pulls are slower than before. It is also subtracting currency then returning a server error. Donāt know if resources are acquired or lost.
It's gotten worse
lmao how did they make this worse
way to go Scopely...the lag is worse after than before your 'emergency' maintenance
cos its Scopely. Have to introduce more issues before they fix the original.
next reboot in an hour? š
The devs working on this game are clueless.... they should be ashamed
This boils down to either one of two things either their programmers are grossly incompetent as they were intending to fix the lag and made it worse, or they were never fixing the lag issues to begin with you, take your pick as to which one seems more likely.
Who says they are devs ? š
Every time I click claim button
Amazons (AWS) fault again.
It gets worse with every update š
I cannot redeem anything now. What's up with the game now? Servers broke?
Yup. And the costs are coming out of my inventory, so Iām losing stuff, but not getting what Iām supposed toā¦
i advice to stop pulling
again this 66%
US Server 61 still slow
Server 153: so hot fix completely busted something that was playable (just about)ā¦. Words fail me, and I write for a living! š”š¦
Still big delays opening chests after the maintenance
S67 so slow, can't play
Update failed cant claim anything now useless...
Don't know which server hamster they switched out, but they picked a duff one to put in.
I think we read the message wrong. They did the emergency maintenance to ADD latency and make the game unplayable.
Major lag claiming bundles. It is worse than before. Now getting multiple communication error messages. Already had to restart due to internet fail. I have high speed Internet, so issue not might said
When will we get matrix diode refunds for the people that lost 200+ of theirs due to a bug
posted it above. i needed to open a support ticket #š½-how-to-contact-support
K
I spent 10k tokens on it, but I got an error message. after closing the message, 10k tokens disappeared but 10 skins did not arrive. I had 70/120 before the action. Restarting the game did not help.
Nice emergency fix. Xindi scraps exchange in ExBorg store just said "purchase failed to go through" but still took my scraps.
@jaunty light you've probably seen it from the dozens of posts above, but lag is much worse post maintenance (s99 for mine, but other servers listed above)
Typical trash
Was that maintenance supposed to SOLVE the latency, or exacerbate it?
When should the comp chests they said we would get be out?
awesome hot patch scopely you have yet again raised the bar for ineptitude , amazing now not only do all chests take 10 minutes to open but some do not even give the loot from those chests when u do finally open them you guys oooofffff
Getting tired of this message
crooks
Same, chest redemption is sooooo much slower than before.
Collecting my refinery will take at least an hour now. Way to go and take the worst part of the game and make it soul destroyingly bad š
Claim a chest is taking an extremely long time when it works. When it does not work, I get a purchased failed to go through message and lose my materials.
they are all returning online, wait few min
Server. is online for me, but, claims are even longer than they were before (macos and ios)
just like when i tried to do a g6 solo rare they refused to let my 3rd boat join though it was already in the circle they are just crooks at scopely
common thieves
<@&509690795536941056> great news! purchased failed error is back when trying to use in game currency to get items in faction stores...
Sorry Scopely, fix didn't fix anything
thats why they did the hotpatch so they could add more exotic bugs
Need a new patch game sux please fix scoply everytime I log on I thing I've reset back to level 0 with all the stupid how to play tags
As an older player I donāt think I have enough time to wait for the chests to be opened due to the lag š I might die before then
every screen now
comunication errorr, credits gone after the patch. but points in the leaderbord XD its almost funny
Great... now I can't claim anything!!
I'm not even that old...but same.
sexy
When will the pack to fix all this be released?
they need to start hiring people at scopely with an IQ over 10 really
that's base though right?
now
I just tried to cash in 10K of venom for SNW officer shards - transaction didn't go through, but the mats disappeared. Can't find the support bot on the website, so no way to report the error. I am losing faith in this game
Still bad delay when opening boxes š¦ š
After your "emergency" fix this is what I get now when claiming my chests. So the 20-30 min claim routine has now become 60 min. š
When you try to get speed ups from a bundle and it takes longer to process than the speed ups you get....That @vocal crystal
C'mon we need answers , people are losing their credits. take the damn game down for maintence already
While claiming chests in the refinery and factions stores a popup claims the transaction didn't go through but the game still deducted your in game currency and gave me nothing. All this began after the Emergency repair. š¤¬
use the mail adress and dont forgot to put your game id in it #š½-how-to-contact-support
Bottom right of the page there's an icon to click on for the bot: https://scopely.helpshift.com/hc/en/19-star-trek-fleet-command/
Are you looking for help with Star Trek: Fleet Command? Learn more about Previously on STFC (Please Read First), Tricorder check (start-up kit), Spock's Wisdom (common questions), Alliances & Armadas, Events, Factions, Ships, Officers, Crew & Ship combos, Territory Capture, Account, Tribbleshooting, Missing Purchase, IAP Purchases, STFC Store, T...
now they hide madas from u even when u in system
I think we need a maintenance break š
it was here on arc launch day aswell. gl with support all
Not sure what this update was suppose to do but it gave me an issue that I did have. I'm now having the lag issue that the update was to fix
lag is worse then before. great fix
I've got a bug they'll fix. I can't give them money right now...
The lag is worse on claiming things than before teh updagte
someone get a rope and we will find that patch maker
The maintenance just made the lag bad for everyone because then it's just normal speed
I want all my currencies dusted while pulling chests back. NOW!
sweet JEEEEBUS the lag is bad.. Oh well...
After this morning'shot fix, there's more latency not less(Mac on Intel)
I feel this is there way to stop the complaining about lag, make it 10 times worse,,, fix it back to bad, then say be happy, itās better than it was š¤£š¤£š¤£š¤£š¤£š¤£
now is worst than before
After latest update, the lag got much worse, if you go for pulling chests, and you got an error, if you pull again, it picks from your currencies twice!!!!!! That's not acceptable. I want all my currencies back!!!!
@pine pecan they want to make sure they fork every player on every server with that last patch
omg you're right!
Pathetic the QA team at Scopely
I wonder IF they have a QA team.
give us more money, and we give you garbage.
@strong echo yes but all they focus on are new bugs and players credit cards
Claiming chests take 15-30 seconds now. Thought emegency maintaince was supposed to fix this.
Server 49, multiple people in my alliance (including myself) are experiencing massive delays between clicking claim buttons and anything happening other than a spinning wheel. Roughly 1/20 of claims completely fail (after same delay) and then have to be re-clicked.
Nice non-fix emergency fix, Scopely
just lost 100 ship parts elite tokens because the new updated error :S
<@&509690795536941056> The emergency hotfix needs an emergency hotfix. Refinery claims are frequently failing and taking your resources but giving nothing in return. I just had the third failed transaction.
Ok the update worked but I need a Stfc worker to text me bc I need to show you wat you charged me fore the update ,you charged me 53.76 yesterday after I did the update I can show you screenshots of wat you charged me
Getting delays and being charged double for chest claims. Have lost so much currency.
Add to the dumpster fire: after the emergency non-fix, I can now see muted players in GC and DMs.
@grim bramble it was not to fix it really was more about making sure every server had the same bugs really
I might be able to claim chests by time the cease fire shield expires
I didnāt really have lag before the fix but now 50% of claims fail after circa 30 seconds of the spinning wheel of death. Despite paying for the claim.
Quite clear the fix was for the pay store and not routine claims!
Realy truly you charged me fore me fore the update this new update
Why
I didnāt order anything
Yet
Fed rep dropped below 2.4bil. Message exchange is now locked?
Claimed my 7 day loyalty chest and it failed to go through but still took away the 7 daily tokens
i dont know what yall did this morning with that maintance thing but it made it all worse
@bright sedge that was their plan all along
They should have called the fire department a long time ago
US server 72
Lag when purchasing from a faction store is back and just does nothing
PLS reload saved state before the update xD
it does something for some š¤ taking the ressources and not getting anything.
- Try to fix stuff
- make it worse
10/10 maintenance
@west parrot so spot on was just a way for scop-ely to steal from the players
Emergency maintenance you say scopely? Still has issues claiming rewards, some times works and other times takes from 20 seconds to 1 minute to claim anything!! Eu 104
Congrats Scopley, I just set a record for the most time to claim stuff
I can provide screen shots
You still need to fix Android typing. The 'okay' is stuck on top and you can't read. Over a year with this now.
@strong echo provided you actually collect it, they are making a lot of the pulls give you nothing for them at all even when they do eventually open
Boxes are taking forever to open. Pretty sure that maintenance just made it worse.
So I'm assuming we had maintenance to add the lag that wasn't there before?
you got it
Aww it misses it 𤣠what did you say you actually fixed today?
the update fixed .... NOTHING just added more lag thanks scopely for more bugs
after error dont pull again you will be double charged
There must be some level of hyperbole, sarcasm and insult that will accelerate the effort to improve the game. keep piling on...not.
The lag on server 26 is awful opening anything. What kind of fix was that Scopely?!?
i had 500 Janeway pocket watches and 500 Kremlin time weapon where did they go ???
<@&509690795536941056> Lag is unberable !!! Another emerrgency after the emergency !!!!
Us 86 server ( all, for sure ).
And please, turn off those annoying tip....my bet : those are slowing all servers down !
@indigo oxide 1 designed to make sure every player on every server got forked equally
i am beginning to think maybe they need some new coders
It was pretty much working fine, maybe a touch slow but dangā¦. That maintenance really made the lids on boxes that much heavier.
It was a way for them to kill alliance tournament free to play task
I think you got Scopely-ed
Wow I contacted suport abd no oneās going to help me
OMG the lag is so much worse after the hotfix today ... yay team scopely!
we all got Scopely-ed LMAO
yes
Wow it seems so much faster now (Sarcasm)
Please undo your hot fix
One way or another.
They charged me 53.76 yesterday after I did this new update
Server 114 also lag is even worse, taking multiple attempts to claim chests
Taking over a minute or more to claim anything
Checked in now for the first time today ⦠the lag , especially pulling chest is significant..
Damn. Thought my 30 seconds was long. š
I just contacted suport they not going to due nothing
/format c /yes
Server 93 pulls are drastically slower
if you can even claim it
i have completely stopped spending , mioght be time for all to take this approach then scopely will do something for the players that does not involve stealing from them
Itās still broken
<@&509690795536941056> - can we get an official update what is going on? I've now seen that the communication error steals resources, giving no rewards . I'm afraid to open anything more
So if I summarize correctly with facts:
- typical video games companies are releasing games for 20 to 60 bucks, with potentially a real gameplay, graphics, UI and hundred of hours
- Scopely is giving parts of an archaic mobile click non-skilled based game for 100 bucks each
- And yet, there's is still no evidence of any ounce of quality
Do you despise your base player so much that you don't even care anymore to fake at least a bit of quality at each release?
Why don't you hire skilled QA instead of creating false iOS advertising and Youtube content that nobody care of?
When you're asking so much money out of an average video game, you should be irreproachable!
I'm still wondering why no legal action was taken for fraud or robbery.
Ok, this last patch turned this game into Star Trek Fleet lag.
Lag with the chest pulls is bad but it taking loot and not giving rewards (not a new issue today btw) should be addressed too. We will be expected to prove it to get reimbursed...even though it is a known issue that hasn't been addressed by Scopely.
@peak dirge that is becaiuse they are thieves
Scopely, you keep using the word "FIXED". I do not think that word means what you think it means!
I did this new update yesterday and you charged me 53.76 cent I can provide screens right now
@knotty rain then they will just ignore you, it is common practice for scopely
Annorqx not working as intended
they hate when you have proof
He doesn't work.
On those hostiles.
Iām not trying to get anything
thats when they turn your ability to write a ticket off to
I love how the game always blames my internet connection
Its a hostile loot bpx, it ahould work
Or nothing just my money back
Annorax specifies in the abilities description where he works
You would be quicker contacting your App Store provider because Scopely wonāt give you your money back.
@knotty rain
or your system ...
@knotty rain careful your ability to write a ticket in future will disappear for such blasphemy as wanting your money back lol
just so it has been said: why do the higher lvls of players keep getting the g2/g3 lvl ship bps, what are we going to do with those anymore, give us something we can use
I guess all that grinding finally broke the game lol
Very true, I complained too much and now the game crashes any time I tried to write a Ticket
no scopely did it on purpose\
Well they have not adjusted his description for new content
SSDD
worse they still claim to be the best game out there, lmao propaganda
logged out and back in and it won't let me back in game lol
It this is wat they charged me for the up datewas just fore the update
yes danieldeker
I don't think the downtime to fix the claiming lag actually fixed anything.
@knotty rain Use black next time.I can still see your address
@knotty rain yeah u wont see that money ever again they do not do refunds
I thought you interrupted the middle of my morning gaming to fix the latency issues?
ever
just errors on errors this morning.
They are consistent. They said it would be a year of hell.
I canāt seem to claim rewards for completing events just stuck saying winner !
Itās actually worse than before you did the maintenance because now my shift gets stuck trying to finish this stupid SMS
if you're on iOS an update that fixes that particular issue was fixed yesterday, may have to update your game.
That wat they charged me fore the update yesterday
Not able to claim gift chests. I am on S27
The "claim all" button is broken
Looked like Daniel been spending all his dad's money š°
I canāt login in the game
Who me
WOOW you nailed it with that comment
š±
@stuck jacinth Probably better if you didn't
Ok will try but strange was working earlier today
@knotty rain again they are professional thieves do not expect your money back
3 times iso refinery took resources and never gave anything just a error, 5 x klingon mining drill failed as well and 12 other things failed to go through and took the resources
What do the Scopley programmers actually do for a living?
Correction - all the claim buttons are broken.
My dad passed away dec15 he was a U.S Vet
Loving all the 'purchase failed to go through' errors now. Nicely done.. Le Sigh....
a bad job
Can you fix section 31 store? It keeps taking my credits, but I donāt get anything for it. Thank you.
Iām 50 years old
@knotty rain to be honest, it just looks like you bought 4 packs from the store and they all got charged at the same time. Doesnāt look like itās anything to do with the update
i am a vet to khan and have a son your age
Are we gonna be getting credit for the SMS? I canāt finish.
My condolences con.
every time i try to claim something i get this. it also takes the stuff and doesnt give me rewards.
I kno
But I didnāt order anything
smoke dope
But it has been at least 5 years of bugs by now š¤£
This is probably the worst timing ever, I was just about to start an armada
Did they send you email receipts as well
And now the entire game is crashed. Lovely.
And I didnāt even ended the Battlepass event
ahh that is scopely knowing your credit card number and deciding you needed to make a purchase
again they are professional thieves
Dailies arenāt registering with ex borg kills⦠come on $copely, figure it out already
Game Crashed Again... š¤¬
Ive failed multiple things via store this morning but it still took the credits, kinda ground breaking imo.
............
Game crashed again
I cannot claim the priority starter gift.. it always will being me these messages
Fixing lag so it became wors
They donāt fix it, they create more
Cleared localisation now canāt log in anymore
How are your programmers so utterly bad at their jobs?
Are we gonna get credit for events? We canāt finish because you keep kicking us out.
@supple stump well also to make sure they could bone you for some of the loot from those pulls
https://prnt.sc/oFu9HaQMjXgw If scopely were to program commercial software, they would already have to fight millions in court from their customers.
cant even put a complant up about been ripped off
Im not sure they are programmersš
Vibe Coders
Exactly š
on server 99 opening chests has a 12 secs delay and 10 minute chest is broken 30 secs you get this messege. i tried to reboot two times already.
Maybe they got ai to do it
As above - what exactly @slate wind was the maintenance supposed to fix?? Cos my current experience and the above reports indicate that nothing was fixed at all and instead the code has been corrupted. And you bought pokemon go.............good lord. No one be catching anything
Even then it would be better
Congrats Scopley, you took a mediocre game and this week managed to make it unplayable, unenjoyable and a chore to be part of. Way to destroy what little enthusiasm for the few remaining players
Lol
They couldnāt afford the āIā part of AI
we would like to heard at least a word from staff, thx
I finally got enough splice to trade for wrath coin but the trade crashed - took my splice but did not give me the wrath
Refinery is kicking "unknown transaction error", eating my resources but not giving the refined items :/
This is officially the worst launch in probably a year and a half so congratulations guys every time. I think you canāt top yourself you find a way.
yes ai would be more like a blind dog as even a blind dog will find a bone evry now and then scopely never ever does
I thought Saudi Arabia bought it. I'm pretty sure they have a lot of money.
<@&509690795536941056> So the Voyaging Beyond that's on the wrong day... I can't score for it even. So is the event active or not?
oh scopely gave you wrath alright just not in the game lol
Lag claiming bundles.is worse, not better lol
Cannot log in, server 102. Was working fine before the "maintenance"
Another one to add to the mix of issues
WEB STORE in down
refinery for materials failed to go through 15 times
Great, the supposed fix now led to the system eating some of mine recruiting tokens and gave me an error message. Nice... not!
I killed Freebooters but it's not registering my kills, which is also effecting my BP which is kill hostiles. <@&509690795536941056>
half of my voyager is missing, hard play with only half a ship LOL
Guys stop saying this, they keep taking this as a challenge. I been here 3 yrs and Ever arc is worse than the one before it
J ust whay did emergency maintenance do? I'm getting error messages every time I try to get something in faction stores...
Looking like I'm not going to be able to complete my SMS's at this rate...
Your game just restarted lol š on me
Gee if there was only a place you could announce and or acknowledge that there is a problem........
18k champion Trophy down the drain without starting the mission
Purchase failed twice
can't grab the key over your website, can't open any boxes ingame
AT 10 million a month from players you would think they could afford a good AI
But I realy order anything and PKUs wat it shows I didnāt get any way
@high citrus thats part of their [plan to make sure u cannot complete all the sms's
Didnāt I ment
Lag is making game unplayable. Same failed to log in screen after restarting . Yes, cleared location and updated.
Sounds like you actually needed to do an āEmergency Emergency" hotfix instead of an āEmergencyā hotfix
When claiming stuff I now get this error:
Nah we have to pay so they can fix the problem, if we donāt pay then they create more problems
Oh no, youāre right š¤£š¤£
can we please get a bugfix for the bugfix?
Scoring is broken and restarting just prevents login
another aaaaaaaaaaaaamaaaaaaaing fix. you made the redeem lag better by just removing the ability to redeem anything. congrats. excellent work. raises for everyone.
Having issues, In away team store, I tried to purchase ship shards. It took my credits didn't give me the shards
Can't login and Apex hostiles weren't scoring before I got booted
But then we need a bugfix for the bugfix for the bugfix because they create even more bugs
Thanks @jaunty light for getting an announcement out fairly quickly. Iām sure most just need to know itās been raised and the team are aware of it.
I kind of wanna know who did the maintenance and then told their boss it's ready to go
š¤£
Same here 105 eu
Another failed to login
#ā-official-announcements message
Our patience is really been put to test in this new arc....
Seriously, has been an awfull week of playing.
Same on 134 EU
You may update your app, there is an update on the store
From your paying QA testers please do some before we get too
The claims button still not working properly. I clicked on the Priority - Klingon Mega Claim and it took the Pioneer's Crest but i got the "Purchase Failed to go Through". I did not get the resources.
so now they are taking a coffee break, go figure
@everyone
Hey Commanders,
We're aware of the latency issues you're experiencing in the game, especially when claiming chests, making a purchase, or targeting hostiles. The team's on it and actively working to get things running smoothly again!
Really sorry for the inconvenience, we appreciate your patience while we sort this out.
STFC team
roflmao look in announcements they say they are aware an will get game to running smoothly again, when the helll has the game eevr run smoothly? i been here 4 years and have never seen it run smoothly
Completed 4 Q trials and they aren't registering after the update this morning. Tried to restart to see if they'd show up, and now I can't log in š
Lmao here we go again server 72 failed login
games fails to purchase stuff so much that logs you out of the server
on the pc; failed to login.. automatic updates
I canāt get my game to load past 66%
After clearing localization I am unable to log into the game, getting stuck at 66% and then receiving the failure to log in sign... S10
that fix went well cant open daily chests now??????????
They finally acknowledged the issue. We better get one awesome comp package. I have no had how many rewards I lost before realizing it was eating my res, but not giving rewards
Failed Logins. Same as Crunch reported.
In addition to pulls being slow and failing to pull, I've been booted from the game and it won't let me back in after multiple attempts.
Have this issue on my IPAD now my chests get offset. Server 138
can't get into server 89
Can't log in it's broke
@drifting forge they did it to steal from the players
at this point i think it is better to not be able to log in the game
you have been scop-lied my friends
Server latency.
And thats across multiple serversā¦
S86
Stopped getting points for event, restarted now cant log in š”
<@&509690795536941056> events not scoring correctly
Is anyone able to log in?
@everyone time for the emergency maintenence for the emergency maintenance
It's taking credits and not giving items...its not just latency
MG and and errors logging in.