#👾-bug-reporting
1 messages · Page 168 of 1
Can't claim this
thank you . mining iso and docking worked
Try hit someone , base or mine some iso
my standard recruit 5 chest pull is still only showing 1 chest
and the same with the command centre refinery ..... great to have a crash for all the SP I have to spend! 🤬
Same in all Systems!
I get that too and there's no way to back out without restarting the game.
War chest still not working. Two in a row now
#💬-events-feedback message try one of these before posting
<@&509690795536941056>
NEX has 83 players who worked hard on Alliance Tournaments with zero visibility of our scores. The only visibility of our participation was a discord page we kept.
We were relegated and received this message from the help desk. Would you like for me to post our completed tasks here? I’ll give you an hour to consider. Then I’ve got time
did you do one of the activities to "unlock" it?
Yeah mate. Had done the iso mining. Started the game on my laptop instead of phone and seems to working now.
Make sure the app is updated on your laptop, but I'm glad its working now at least
PC version crashes after any FC officer skill point refine.
nice compensation gift
Just added 2 missions but both not showing in missions list. I see a single mission marker and some mission text on startup, so at least it seems to be linked to my player. Any recommendations?
since reset getting a random crash to desktop when I click a button in officer areas
it is on a PC
collected Beckett and then clicked ok to finalize it and crashed to desktop
@slate wind the compensation chest isn’t working.
beautiful broken compensation chest for a broken event…😂🤣
@everyone
Howdy Commanders,
We have now sent out the Battle Pass Points to all players who engaged with the Domination Event yesterday that ran briefly before the interim BP was up.
LIE I RECEIVED NO THING
My ship has been stuck in game for 2 days now. It won't warp out of this system, It won't dock, no one can see my ship in the system, and I can't move my station.
My compensation box wouldn’t open due to a communication error and now it is gone! How do we know we got the points?
It was bugged.
Should be fixed now.
Restart and it should be there
Working now. Thanks.
Even waiting for the battle pass points and they give them to players who weren't even online, you're doing terribly
When I claim 5 chests, why do I get the notification I opened only 1 and then offered to open only 1 again? It used to be that I can open another 5 more. Also does that mean that I spent 5x the tokens for 1 chest?
How many transports patern was not in this chests ? ... XD
what about the localisation issues =? when a coordinate is posted in game chat, and you klick on it, you will land anywhere but not by the coordinates....
mostly you are going into your base....
Have an answer for that and its kinda complicated. Some of the older officers, like the Augments don't have corresponding TPs. Its only newer officers that you can pull from the recruit chests that will give you TPs. Ignore this!!!
TY
@slate wind I recieved nothing in way of points,neither flash pass, or even my Officer Experience points being returned
From the Domination event yesterday?
Thanks. Worked 👍
Buying packs and not getting all of them
I didn't receive the points either and players in my alliance who hadn't received them have been given them
how do you get the scopely support tribbleshoot bot to reset? I picked refund option cause i want my 5600 Alliance tournament credits back but the refund is meant for real purchases. And now the bot wont let me go back to pick a more appropriate option.
Something is fundamentally changed and leveling up Fleet commanders. I leveled up Janeway about 10 levels and have gotten zero Janeway skill points, including my two levels of Kirk to get him to 19. I have received no skill points for any level ups when I used to for every level up. @slate wind
I've restarted, cleared cache and tried multiple devices with no change in behavior. Another player in my alliance is experiencing the same thing, while others are receiving their skill points on level ups
why could you get transporter patterns from pulling them thru the 2 augment faction chests then? (when you hit their shard max)
Actually I'm hearing you can get Tps from the rare and epic officers in the Botany Bay Archives...
Skill points before and after and no skill points pop ups
Pinged you!
just to confirm, this earlier answer #👾-bug-reporting message is not the case, and the most recent answer, #👾-bug-reporting message has been confirmed? asking for clarification becaust they contradict each other. the 2nd augment chest with the 3 rare augment officers pan/rima/navi was a decent trickle of TPs when maxed. it would not be a QoL improvement if the archives are removing this.
Fixed! I'm hearing that there is a visual issue that makes it seem like you're not getting Tps for the Augment, but they are being added to your account.
ty for confirming
Yup! Sorry about the confusion!
separate question regarding alliance tournament token payouts. yesterday after it wrapped up I wanted to look at my credit balance since the store wasn't showing the # up top
i noticed i had a large # of qualifier credits from the very first initial qualifier run. i did not leave 855 qualifier credits on the table during that first run. i am curious where they came from.
i did notice during this tournament run, and in the previous, multiple windows with conflicting league assignments. this time around the AT button on the alliance window showed we were adept, the alliance scores window showed novice, and for a long period the store window had no items available to spend because it said i was in the qualifier league.
can someone look into if qualifier tokens were being given out in error during the last run? the multiple conflicting league labels throughout that window are really confusing. they should be pulling from the same value instead of showing different labels, no? i'm also curious how i now have a stockpile of qualifier credits. i would have spent those down to whatever the lowest cost item was, like the rare FT shards
That is correct
yep.
if using the community mod, edit the community_patch_settings.toml file
place stay_in_bundle_after_summary = false
under the UI heading or change true to false.
If the toml file is empty, copy the vars file into it
Sent you a friend request!
Error when trying to use voyager’s summoning ability in Tauriels, rendering that ability to be useless
Yes that means you got 1 chest for a max pull same happened to me too
it's a visual bug, you got the full pull
Ty all straightened out now! 🙂
I'm not getting any credit for crystal
Clicking on coordinates post in chat takes me home.
A lot of issues are written off as visual bugs? So how am I to know a glitch vs visual bug?
If I see one thing and log says something else I’m screwed?
Thank you
Hopefully this leaderboard visual issue can be fixed by next time?
Also, something I only just realized after posting that, it said we were in the Qualifying League. We're in the Master League lol
dane does not appear under "loot rewards"
I still recommend do not buy this.....after all the "fixes" they've done:
- It still freezes your ship with queued ships zombied.
- They've made it worse now...when your ship is frozen now you need to hit red cancel before you can go anywhere.
- Queued ships cannot be attacked by your other ships unless you cancel the queue.
- Other ship battle/queue still interferes with another ship targeting, target window disappears due another combat event taking place, very frustrating.
Its worse in Wave Defense and Arena combat...need to turn if off most of the time, especially when server is lagging, which is almost always under these events....which is stupid because this feature would be most useful for these two types of applications.
@slate wind would love to know what's being done about the FC skill point bug I'm experiencing. Going on 3 days since I put in a support ticket with zero response. This has prevented me from doing alliance tournament tasks, and is now preventing me from competing in the FC event. No source for FC skill points is actually giving me the points. Command Center refinery is just permanently stuck.
We took a territory last week (Nujord) because it had phantom particles, this week when we renewed the territory phantom particles are gone from the services to activate. i thought particles stayed for the duration of the season
Targeting on android devices especially in wave defenses is really getting bad alongside the lag, when you select a target while in a battle at the end of the battle the next target attack now button stays greyed out meaning you have to click off and click on the hostile again to fix, also when hostiles get close to central entity and you try to select them it auto locks on central entity instead of hostile, very frustrating
Xindi aquatics after a kill, 0 in cargo
You probably reached your maximum hostile kills per day...
This whole no attack button highlighting is really irritating, can you revert this whole "not an impulse speed fix, fix" patch
Less money-making events and more fixing of all the bugs in the game
cheaper packages with more narrow help
I am getting this as well
when is the constant lag going to be fixed? just keeps getting worse and worse.
Is Scopely going to fix the Borg Refinery, half of it doesn't show up!😡
Armada doesn't exist, game freezing constantly randomly stops responding entirely till it just crashes, taking stupid amounts time to do anything.
Why it was bearable yesterday.
What prime did you add that messes up the game.
Got a talios taking 0 damage crits from borg solo armadas on 1 round but not in any other for no reason at all, it's literally firing 0 damage critical shots.
if you mastered the vidar/talios tracks, it removes boxes and places the rewards in the daily claim
If you have vidar mastery that's in archive building, assuming you either have talios or vidar mastery and 1 is daily claim other you not mastered so normal refinery
When both mastery tracks complete ie ops 58+ that refinery option will be empty, moved to daily claim mastery under archive building or link on hud
if you hull breached it r1 and have the star path hull breach anti crit damage research that might be why?
Still having glitches around wave defense where it’s not paying out the wave rewards for the waves completed in both the reg and the mirror.
it pays out, just the reward screen doesn't always come up
Anybody not able to collect on the War Room?
go score a point, mine and dock some iso, steal some iso, smack a station
Anyone know why this isn't completing?
did you hit the donate button?
Didn't even look at the button, just the word process 🤣
I’m playing this game on my iPad and it’s crashing constantly if I ever get attacked I don’t even know if I’ll be able to defend myself as the game is forever crashing. It’s so bad I’m just about ready to just delete it all together
I keep restarting the app but it only lasts for a few minutes then I have to restart it again.
How do I get this fixed? Or do I just delete it and find something else
is your game backed up to the cloud/scopelyID? If so, Then maybe try uninstalling and reinstalling.
If the crashing still persists.... are you able to connect your ipad to a mac desktop/laptop via usb? The debug logs might be useful for scopely support. how to capture the logs are on google...
Ok I’ll try that
Doubtful as it would still shows shots normally within same round, anticrit damage doesn't apply just to 1 shot
@wind raptor now it won’t start up at all
The alliance tourney avatar and frame come back marked with a “new” pip every time the game is restarted, even if equipped at the time.
oh heck.
able to connect your device to a mac desktop/laptop?
https://developer.apple.com/documentation/xcode/acquiring-crash-reports-and-diagnostic-logs
Link do not work it show base or any thing erlse but not what it suppose to be and game crash its very pist me off in battle to loose my game ,get kill and i paid with my rss to repair your game problem i really wish stfc u fix this very very very soon is been a while now we are stick with this cain of lag or bug call it how u whant ,A a big gift from u stfc will be appreciate for ours patience on this crap 💩 thank you . server 57
compassation gift 🎁
This help link doesn't provide customer support contact, it just takes you in a never ending cycle back to the stfc home page without customer support options. https://scopely.helpshift.com/hc/en/19-star-trek-fleet-command/faq/6507-how-to-contact-us-through-support/
General Bot Flow Walkthrough The first set of options you see when you open up a conversation provides a short list of the most selected reasons
Cerritos event is freezing up and after achieving most the rewards it's no longer count and providing me with rewards. Stuck on 2700 points left, and yes I did start a new CB exocomp
I have no credit button for fed.
Location still broken
formation armarda no warning that the time to go to the armarda not enougth. lost 100 directives!
interesting that one screen says I have a full cargo yet the first suggests I have room in my cargo bay. This is only happening with the voyager
You need to hit a base first to unlock it
Ships are getting stuck in Warp once or twice an hour at this point. It is worse than ever....
Only fix is to restart game.
Nope i cant. im in the same boat. it says its completed but i cant collect it
I cant claim my WAR ROOM !!!!!!!!!!!!!!!
<@&509690795536941056>
The tournament shop will close in 5 hours. 46 participants have not received a reward for their efforts. The emerald chain experience bar remains at the same level as at the end of the last tournament. Can we expect compensation or anything for the time spent?
Yes
Have you mined any Iso or killed any PVP ships? Required to collect even when complete.
Or hit a dead base
Mine some ISO. That did it for me.
i have killed PVP but no iso ?
So many ships stuck in warp on a regular basis now. Must restart game to clear. Last restart after stuck in warp following Cerritos and Titan buff and then ship was suddenly docked after restart? Cost me both buffs and the cooldown timer to be bale to start again.
Whats the issue on compensation....in fact its formally a combination of 1 and 2 class felonies to withhold compensation from any employee of the AAE° including me so those experiencing a lack of compensation, need to bring it up asap, and preferably w the 2 solutions they have thought of as i mentioned in merting lastweek n lemme know
It happens too often since the last patch.
Cost me several buff credits for my G6 dailies...
Opened a support case about 15 minutes ago. Will be curious if any response before Friday.
thanks ill try that out
Any word on when bookmarks will be fixed?
worked like a charm. Thanks again
Just leaned you need to mine some iso and kill some PVP. i did that and i could claim
Basically you have to participate to claim
<@&509690795536941056> So a major issue worldwide on power of ships and base supposedly fixed. Yet no mention of this issue or indeed compensation
All I got for pestering the support team for a resolution after buying multiple packs was threatening to close my ticket. Well if that’s how they treat players the end is clearly in sight
PvP ships do not score for the war room this time.
Does if you shoot an meridian as its dock isogen
the DONE button keep crashing my game on the PC, I even repaired
if you're using the community mod, edit the community_patch_settings.toml file
place stay_in_bundle_after_summary = false
under the UI heading, default is true. If the toml file is empty, copy the vars file into it
that did it, I see it in bug there now
the IA Buffs are not working
Anyone heard or experienced issues with FC not allowing swaps. My FC wont allow me to swap him out
Spock
Keep getting kicked from game after collection of lots of items. Cmon get it sorted. At least a dozen kicks from collecting FC stuff
if you're using the community mod, edit the community_patch_settings.toml file
place stay_in_bundle_after_summary = false
under the UI heading, default is true. If the toml file is empty, copy the vars file into it
<@&509690795536941056> another day of busted Command Center refinery with absolutely zero response from support, now costing me the ability to participate effectively in multiple events...
I'm having the same issue. The red "new mission" indicator is correct, but the new missions are not visible.
also seeing a lot of intermittent, heavy lag on S80
I ran a speed test, which doesn't necessarily rule out a local issue, but the video I'm streaming isn't hitching
Laaaaaaaaaaaaaaaaaaaaag! Yes, I've reset everything, my connection is perfect, my PC is in perfect condition, STFC is the ONLY program with problems
Been like this for over 2 years and gets worse with every arc
You push Incursion on us relentlessly but won't fix this (#&%^$#!#^&* lag! Scopely staff on meth!
What gives? I've got lag so bad I can hardly play!!
Just asl long as they don't wonder why I quit spending money on this game over 2 years ago
I've not bought a thing in 2 years either
for the war room, just go hit a players station, even if its been hit already...plenty around...or hitan opc iso ship...easy peasy
All tags went away in Benijat and got no drop shield warning before I accidentally hit a buddy there. Lost a 3 day shield with 2.5 days left and killed a friendly alliance member. 80% of the time I forget to post all the errors. I need to be more diligent about posting the dozens or more errors every day.
of course it's my daily internet drop at same time you add the new events
the weal of death
I see the hamster running the servers is dying, RIP bro
Lagging like crazy
Lag
Kindly fix the officer recruitment it’s not been working right since the last update
Bookmarks are broken since your enhancement. They work sometimes, but other times, I have to restart and then it doesn’t show the intended system.
56lvl nice ivent
Lag on server 139, unplayable
Must be Thanksgiving Lag
I’ve just cashed in 7.5m 5* gas, why has it not shown in Master Surveyor - BP. It has Shown in TBG Harvest and TB Harvest- ALB
How do you get points in the Turkey SMS thing?
Mine gas , ore or crystal
Just hit "collect all" on the archives and all I got was a grayed out button. 2 Trees done.
Scopley What did you guys do? All my "mutes" have disappeared...
This isn't exactly a super important one, but it's definitely a bit annoying
The button for claiming it again shouldn't be there, as it's a once-per-day pull
My game is so screwed up I might as well quit the game cause I'm certainly NEVER going to buy anything. And I sure can't play the way it is.
i doing eclipse armadas and when timer arrives at 0 no happen nothing... no kill no report ... nothing, and lost directives
Chat seems to freeze every now and then, and every single time it happened to me, it was after an armada.
Started fairly recent. Maybe this or last arc.
The game just gave me a code to redeem and when I do it says it’s invalid? Why is the game showing it to me then??
Some of us are missing the turkey bowl event for today
So wants the deal, is Commander actually a redeemable code? Or is this just a bug in extremely long list of bugs??
the “attack” button keeps working completely erratically… it’s very annoying (and harmful). please fix it
It has been 2 weeks I think they do not intend to fix it just like all the other new bugs from that update
but I trust that they will send us some new bug fixes to compensate for something that, unfortunately, still works… 😂😂😂
What does he want?
I am getting this with everything I do … super annoying just like other bugs in this clearly broken game
again no transporter patterns with BB and talios mastery completed, ive done some testing day 1 pressed claim all no pattern, day 2 claimed separately got transporter patterns, today tried claim all again and didnt get them
Picked up the transwarp refit for the borg cube...says it adds 350% to hhp but added nothing
PC app: random crashes, or unresponsive so had to kill the process and restart.
buttons sticking and not moving over to intended ship. Stats from one ship remaining on other ships.
Ship keeps saying it's blown up but it's not I click repair and it's back in the armada
Resources not being added to ship upgrades
on the right side is common 4* ship parts. on the left side it requires rare 4* ship parts. these are two different things
Yeah, I just noticed it. I've got a complete head cold and my head is a bit fuzzy 🤧
More than 2.5 years of increasingly bad lag every arc. Getting sick of it
You should try clearing localization and rebooting your device. If the bug persists, contact CS via a method in #👽-how-to-contact-support
kann mal Jemad diese bescheuerte "Bonus-Raffinerie" abschalten? Die ist ja sowas von nutzlos!
Ihr wollt den Spielern kostenlose Gegenstände vorenthalten? /You want to deprive players of free items?
Die Raffinerie ist niemandes Freund. Vielleicht sollte sie wie ein Liebhaber behandelt werden..... vielleicht nicht übermäßig genutzt oder missbraucht werden. / The refinery is nobody's friend. Perhaps it should be treated like a lover..... perhaps not overused or abused.**
Anyone else missing the in game thanksgiving event? I got nothing, even missing a few items that are supposed to be on sale.
ops 20+
did they not learn from the other day? 🙈
anyone know how to fix this, i noticed that war room was unlocked and went to check to find this, someone mentioned mining ISO and i have but still it doesn't unlocked to get rewards
ok i forgot to dock with the ISO
Click on the "i", do some of the participation tasks. If it doesn't help, after rebooting, clearing localization, put in a ticket.
after i docked with the ISO it allowed me to claim the war room
there’s a bug w the 7 day and 30 day loyalty; I’ve been checking in everyday but it doesn’t update. Please fix. Thanks.
you don't get the tokens automatically - the token for the 7-day chest is in the daily goals in the max milestone (or the one before if you grabbed the bajoran favor); the one for the 30-day chest is in the 7-day chest
<@&509690795536941056> send my ship to the shown system, then it stucks in warp and never get there. After restart it is back in base. Tried it 3 times Always the same problem
How should i do my dailies if i never reach the system?
Fix this nasty bug, it often happens🙄
scopely less videos and see if you fix the game a bit, Ships get stuck in Warp, The worst thing of all is that you have to restart, And when you come back The ship is at the base And you have lost a ticket, it has happened to me 3 times tonight. It costs a lot to accumulate tickets to lose them like that
I normally get this duirng Borg Talios PVP event in Niawillen, its a lag bug I think I have to pre-send or quickly send my Disco in so I can summon my Talios in and if I dont get disco in before the bug starts up oh well
Last 6years my bug reports would be a book. But Sco read it only 6pages. Continuously bugs are appear. I am tired..about half of time was rebooting the game now.
stuck at warp occurs on the android version less than the ios vers. Exp the stuck at warp at lot today on the android app and had to reboot a few times. Also when checking certain stats and screens, I’d get a stuck screen with a background and nothing else till I swiped.
The bonus refinery is certainly useful for smaller ops. However, if the normal refinery earns me three times as much, I don't need the overpriced bonus refinery anymore
Is there an issue with exchange space it seems like all of my maxed out Stellas now require more range past level 28
check your station location
I’ve never had to worry about my station location before
And it says the Work range on my shift is 48 and the war range is now 64. I’ve never had that problem before.
then you weren't paying attention or were in low warp systems
@jaunty light
Every morning, when I am collecting chests, I have to restart the client multiple times as it gets stuck when exiting (Gifts tab, Refinery tab, Faction tab)
All I see is a spinning cursor until I restart.
This only occurs on Android (for me), pc is absolutely fine.
If I go to airplane mode and back, it says lost connection, so the client is sat there waiting for some response from the server (at a guess)
Multiple people in my alliance are experiencing the same issue.
This has been occurring for the last few weeks
Broken System, loading no reds.
I have no idea if they have ever fixed systems where that happens, and it’s worse when it’s a token system.
LAG!
every time i start game in PC and after loading just 1s jump fake "time out error"

It comes up every time I start the game without me having done anything.
Also get that
When using the Kir'Shara with more than one ship that has queued hostiles, if one ship is destroyed the following message appears (image 1). Either option (cancel/repair) will cause the other still alive ship to pause in place, even if it has ships in its queue (image 2). Adding more ships to the queue does not wake it up, you must cancel and restart the queue. In this scenario, some hostile ships remain with the queued symbol, and are no longer queue selectable (image 3).
¹hi all
I think I broke my ship or node? I'm a little bit OVER CARGO CAPACITY
This freezing to black loading screen from otherwise reasonably smooth game only when returning from any menus to main game screen has become really annoying during past couple of days.
It's so common now that I got this example clip on first try. Now afteraid to go to menus (including ingame store..., lol) incase something time sensitive happens and I'm lost in rebooting.
Tried rebooting Android device (Honor Magic 6 Pro), "cleaning" it and clearing localization but nothing helps. Device has lots of free SSD and RAM.
The coordinates bug seems to affect only dark systems and territories.
Hello all Server 401 didnt get any incursion token. Why ? we cant server change.
My bookmarks have suddenly disappeared.
How do I get them back and no, I haven't deleted any.
it seems the game got worse as i am having to relog after 1 thing as it keeps freezing up and i get that time out error
This is what I have to put up w/ all day long
New bug: getting the first place alliance award for Turkey bowl repeatedly. I reset the game after I saw it five times.
Kinda hard to play the game when these keep popping up. The connection to my internet is fine!
Crazy lag on server 131, unplayable
Well this is a new one.
My ship slowed down so much i couldn't even recall it. I had to wait for it to stop on its own.
spatial rip not working while invading
spatial rip is used, but not active, it is counted and the cooldown is running
game is broken, can't send ships, automatically returns to home when click locate.
restart not affected
zindi madas ahving issues? just tried starting 2 (1sped up) neither fired off
I have problems with FC ep lost half of the FC ep credits don't know why?
multiple on our server (199) same prob, come back from opponent server & everything's stuck
Put on a shield just in case the error gets worse
Stupid news button won.t disappear. No instant help button..
Move stupid news button some where else where it does not interfere with game.
And we keep getting the ghost armadas. The same bug that has been haunting the game for months on end. Just got ghosted on 2 rare Xindis. During an armada event. Trying very hard not to scream at this incompetence.
Ticket is in, but geez, be MORE like the Keystone Kops.
my account is stuck in server transfer trying to return home from incursions, any tips?
keeps happening
Happens ALOT now since they said they fixed the LAG.
So much for incursions. Stuck 2 hrs plus like this trying to transfer between servers. Scopely not helping.
Incursion consumables don’t seem to be working. It says it’s active, but my mining speeds haven’t t changed even after restarting.
reward chests are only giving half of what they say you will get...i understand its showing more then it should but if it says ill get that, i expect that much
@marsh lynx did you recall your ships i know they need to be in the base or go to the base for the exo to take effect
I didn’t even send them out until after the exocomp was activated and I restarted the game.
ok its all i had lol just trying to help
The saved links and armada links in deep space are not working! They just put me where I am. The links and armada links in normal space seem to still work! Any help?
Why are FC Janeway and FC Sloan missing from the Incursions Store?
showing no points fix it
I have SEVEN PvP wins IN the event PvP system ..... wins by beating both Borg Cubes and Quv Sompac's .... yet not a SINGLE point towards the event <@&509690795536941056>
are you on the correct server?
That event (unless they've now changed it w/out saying) does not matter which server .... I have scored on my server in the past when we were the "invaders" and when we were "defenders"
I should also note how AWESOME it is that $copley has made it all but impossible to submit a ticket in game .... especially if you click the wrong multiple choice ... there is no way to "back out" and start fresh.... KUDOS $copley!
the Pvp milestone has historically only scored on one server; since I don't have incursions today I can't look at the full description but "all out attack" would indicate "be on their server"
the other thing I would check is to make sure that your wins fit the criteria in the "pvp wins" section of the scorecard
Again it doesn't or at least has never mattered.... there is nothing in the description stating on a different server
I’d read that as invader
The incursion rewards 🪳 🪳 🪳
FIX THE LAG!!!. PvP events are unplayable because all actions take over a minute to activate.
please fix amard siaply bug monday drivning me nuts
and again this coordinate bug, no matter which coordinates I click in the GC or AC I come back to my station 🤬🤬
the incursions hostile loot exo seems to have no effect on the eviscerator/gorn. I'm getting just as much loot with the exo active as I was with no exos running
The Eviscerator already has a huge built-in loot buff so the little incursion loot exo doesn't add much. It's the same thing with Xindi or in MU where you have loot bonus research. Adding 150% loot very low and pretty much useless. My Evicerator is T6 and gives me 24160% more Apex Iso..... adding 150% would make it 24310%... not much when you do the math with the loot you get from 1 hostile
ive been locked out of my account all morning from trying to transfer home during incursions, if my base isnt cleaned out by now ill be dissapointed, but Scopely wont help
5 days ago, transition from server/arena stuck my account. Prepare to wait a week before support try something 😏
uggg
was your base emptied?
wondering if its in limbo
No thanksfully I have a 7 days shield
well that was smart of you!
Event is Broken, im hitting level 28 ships, but no update... https://i.imgur.com/JyavAvW.png
"I’ve escalated your report for an internal investigation, and your report is crucial in helping our team address this issue. While I can’t promise an immediate fix or provide a specific timeline, rest assured the team is actively working on it. Some problems might take a bit more time to sort out, depending on their complexity."
That's support response xD
I don't know when I can play again
well, i have faith the situation will eventually be resolved 🙂
oh youre still waiting?
oh man
I've missed, arena, tournament, borg event etc etc
You want to know my compensation for that ?
nop transition between server and arena
oh but prob same sort of bug im thinking
yes transfert bug maybe
"I’ve added 30x November Choice Reward Chips, 1x daily loyalty badge, and 2x 1-day peace shields directly to your inventory. A quick restart should apply these changes."
I lose more than 5 days of important events and they can't compensate me with one or two 99.99€ packs 🤔
ooo peace shields!
30 november choice rewards is a decent amount of uc though
if they get this resolved in the next hour or two ill consider that fair
You need 10 of them for a daily loot
3 days of choice rewards is very meager beside all event missed.
Even my dailys + rafinnery + faction store are lot more interesting than one day of choice
You to, hope it's not as bad as my problem
Really Scopely Wake up..... You haven't fixed the location bug yet.... How much money does this game pull in every day....
Please get your head out of your🫏
i learned a long time ago to save my user id so it should be ok
last time ill ever transfer for an incursion 100%
I think the same about arena mod 😄
Laaaaaaaaaaag lag lag lag lag lag lag laaaaaaaaaaaaaag
My Game has been Broken for over 5 Months. Unable to repair ships. Support is Useless as they tell me to wait till next patch. Is there anyone that can help Me ???
Was defeated by another Kelvin on opposing server in open system. Why didn't it score? Should have gotten 496k points. 20min later and restarted. Still no score
were you on the right side for your sms?
I think so. I crossed over
what does your sms say?
On opposing server. Others got points after a delay. But not this long a lag
If your SMS says defend you do not cross over.
Your offence so yea you need to cross over.
That's where I am. Not scoring
Sounds like a server issue. They are most likely aware of the issue.
Server 72 (v's 76)
Nevermind. The same single alliance guy from my own sever has now hit me twice.
ouch
Why does this require a G6 dependency when all other MU researches lock at 8/10!?
I see the whipped cream coating was finally removed from the tos enterprise skin and Harry Mudd in the rogue faction store lol
Do spatial rifts not work during incursions?
I don't see why they wouldn't. Where were you trying to use a rift at?
That's a new one lol
Opening alliance chat through the bottom of the alliance page fixed it, but still...
That on/off button in the refinery for the claim all feature would be a lot more useful if it didn’t keep disappearing.
Game has been flat out crashing on iOS multiple times a day for like a month. Game just turns off in the blink of an eye. I would think you all have gotten/are getting tons of crash logs that would allow you to fix this by now.
This isn’t the normal freezing that makes you restart the game multiple times a day that has been happening for years. The game actually fully crashes and your looking at your iOS wallpaper/apps.
im in the same situation
so far scopely is not responding to any of my tickets and my account is locked out, tried everything with multiple devices, either incursion ending will fix it or within 1 to 100 days someone from Scopely may decide to help
never doing incursions again after this
Will this ever be fixed?
Fix your game please
Good morning. Question to the G6 players: do you also sometimes have the problem, that when mining in hazard systems for the dailies, not every miner counts for the daily goals?
I have the problem every day: I have 2 selkies and per run, each ship mines around 20k G6 gas... So in total, when both selkies get destroyed from the hazard, I should get around 40k for the daily goal. But instead I only get around 20k as I would have only 1 miner out... I don't get why. any ideas? Seems like a bug to me
LAG Laaaaaaaaaaaag lag lag lag lag lag lag lag lag laaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaag
Does anyone have problems with the ferengi whip? Took mine to max tier over a month ago. Since then it has dropped rare and epic ft shards everyday except 2 days when it dropped trial bells. Is the rng that bad or am I looking at a bug?
Player shields expiring to early…
Some Alliance Members had issues , with shields Not lasting Long enough ( 3 day shield gave up After 20hrs !! )
if you maxed the monaveen track, the refinery rewards are moved to the daily claim
Still can’t remove commander 4 and 5. It’s been over a month. Also alliance rewards pip now broken for 3 months.
Battlelog of a starbase attack: when opend as seen on the picture and no way back from this screen - hangin locked in
Alliance screen still shows the ASB as being deployed in whatever system you move your base into
It corrects itself eventually after 5-10 minutes
Laaaaaaaaaaaaaaaaag lag lag lag lag lag lag laaaaaaaaaaaaaaaaaag
Was just looking over Third Repair and when looking at what it unlocks it has the unlock for 2nd Repair and not a 3rd?!?
Why cant I tier up with my Botany Bay is Teir 4
and we have todo incursions with these bugs.... when and when will this be sorted it's taking ages
Didnt get my 579 Emblems of Honor from War Room Upgrade in the Incursions Store 
<@&509690795536941056> game still crashing for many players right at the start of the first wave in a wave defense. Trouble tickets aren't being answered
👎
Can you fix 💩 with ship stuck in warp?
And the bugs begin
Scopley 💩coding = bugs never ✋️
Please fix this in your next update
It's bad enough that I have to message people in my alliance one by one every incursion to alert them. But when they don't get those messages it's extremely annoying.
#⭐-official-announcements message did your alliance qualify
Have to clear localization n restart every time, getting tired of it. Spending too much time restart every time I send vessels back
Warum hab ich bei jedem Incursion Event seit monaten den gleichen nervigen Unfug?
3 Szenarien:
1: Warp lädt, Schiff zeigt danach 0sec aber Warp (oder angeblich Warp), Orte ich mein Schiff steht es abgedockt über meiner Basis IM WARP -> spiel beenden Neustart
2: Warp lädt, Schiff fliegt ab nachdem die 36sec um sind bleibt es auf 0sec stehen, schiffe wird wieder daheim auf der Basis gezeigtIM WARP -> spiel beenden Neustart.
3: Es zeigt alles ok, Warp lädt, Schiff fliegt ab, kommt angeblich auch an, drücke ich auf orten, wechselt das System statt dem Zielsystem wo ich eigentlich sein sollte auf mein Heimatsystem, Schiff ist über der Basis und et vola es ist wieder im Warp
Jedes mal hab ich dann komplett alles aus und wieder angemacht.
Aber 6-10 Neustarts pro Incursion SMS Event, das kann dich nicht euer Ernst sein, das ist einfach nur nervig. Ich geh wieder auf Friedensschild und sag bis Morgen wenn das unsägliche Event vorbei ist und man wieder spielen kann....vielleicht.
I didn’t get the rewards from the alb and it’s not even showing anymore.I restarted,nothing happened.
<@&509690795536941056> we need compensation
can we make it so i can claim max amount instead of 500 per time so many cliking
40k/500 is painfull
and exocom expier bug need fix asap when it repets its slef from last up date till you reset the game
wow the game is incredible laggy with incursions an other failed incursions
Turkey Bowl Event Round 3 and 4 not available. On Windows and Android the same.
Claimed but no reward.🙄
<@&509690795536941056> at least one of our members dont have the albs, he scored by doing the sms but is not listed, screen is from the player clearly no albs to see, pls have a look into it
also i got no rewards myself for the armada damage turkey bowl alb, we placed 3 like in the ship xp one, ship xp ones reward are distributed but not the arm dmg rewards
I am so sick of having to Unclick then Reclick Reds to get the attack button to lite up
makes waves nearly unplayable
if you are fighting a ship, and click the next ship and wait for the attack button to show up after the first ship dies, often the pre-selected ship WONT light up to kill and it is KILLING the game play
Can you ping support and they can look into it.
Can you have them ping support?
I'm having the same issue... did you damage any armadas during the event?
Same issue here, no ABL but have the SMS.
same - event is missing.
Did you’re alliance qualify
yes
#⭐-official-announcements message and you placed in top 3
Yes, our Alliance members have the ALB showing up, so no idea why we don't see it
On today’s Q challenge, it’s says you get 100 pts for defeating a Q hostile. However, I only got 50 for the first one. Will try again but I feel cheated and I just started.
Sent you a friend request
I have a recruit pack to pick up, but none is available. I have had this for about two weeks since I returned then. What do I do?
I have the same thing... That little [1] is really annoying...
same for some of my alliance - I got it fine, they are only seeing SMS
Please fix location tracker
Borg Cutting Beam not doing appropriate damage for ship level.
<@&509690795536941056> I confirm the bug others mentioned, some of our members also dont see today's ALBs, and didnt get any rewards for the previous ones
<@&509690795536941056> the lag on server 51 is so bad. I can’t complete Q trials, and by the time the lag catches up to me when I try to PVP for incursion, all the players are gone, or I’ve been destroyed without even being able to see the system, or my ships just rewarp into the system a few times and I can’t target anything
Reread that last line of text in the description. You're losing 60% of your damage by punching up.
U got 100pts... you have 50 pts till next reward...
I don't have the ALB for the things. What do i do? @slate wind
Few TBG Bugs (in my alliance):
- Rewards of first 2 ALBs not received by all players
- new ALBs visible to some players only
- Gift Bells received delayed, some still wait
- Not all players Q kills shown in ALB - hope they count though
Else, great job 👏 😕🫣
Yes, that is also the case here.
- Players do not have the ABL
- Despite participating in the SMS, they are not counted in the ABL.
Very unfair at the moment in comparison
We won our incursion and got the 150 % research exo. I clicked on the 100% loot exo from the incursion store and it replaced our winning exo!! That shouldn't have happened. Winner prize should be just that and irreplaceable.
same with hook alliance on same server mate, half of our players dont have the ALB event
ill tell em 👍
support wont cope with 3/4 of a server all reporting at the same time, let alone multiple servers players ,
we just had a thought on my alliance about the ALB event , the guys who cant see the event now, didnt compete in round 1 or 2 , would that effect them being able to compete in the one now?
Ahh missed that ty
All my missions aren’t on the new setup… and the new one I just accepted today won’t show up either
I've been burned on this one before; so have others in our alliance. They consider it to be a "known issue" that they are "looking to fix in the future". Until then, it's basically "Don't use the Insursion exo store if you win Incursions"
Also reporting that not all our members see all events. Screen of one of the lucky ones 😑
<@&509690795536941056> we have an issue with the Turkey Bowl ALB - some members cannot see nor score in today's event.
Multiple of those members did score yesterday so no consistency with scoring/visibility
It's left our alliance with only a handful who can score points today, effectively making us last
After reclaim gold trophy recruit, if you tap on 1 chest in the results, UI hang and can’t return to the general recruit section. I,know that’s prize is for only one pick at day but, the error hangs the game.
Same here
Thanks for the reply. Also a known issue : scopely indifference to good customer service and player satisfaction
I've been doing as much looking into it as I can, and it seems those who scored in round 1 (armada damage) are the only ones who can see and score in round 4 (crew XP), regardless of who scored in round 2 (ship XP)
But we had incursions so very few were able to score any armada damage... Not the best thought out system
I'd like to see the requirements to partake be removed so everyone can score
we had 19 players take part in round 1 , 29 in round 2 , and so far 24 players scoring in the current one
Oh great so even my theory is wrong 😆
Seems it's an issue, wouldn't mind the requirements to participate getting adjusted so everyone can see the event ✌️
its scopley maths ,and coding mate, who knows why its knackered
and this arc roll out was going so well ......
Better than the last arc with the excellent writing "my EPN is tingling" is burned into my brain
In round 2 we had 28 participants. Now only 11 see the event.
Half my alliance can't see or score in this turkey event
<@&509690795536941056> clearly seems to be an issue with the events, could you possibly raise this with the correct team members pretty please 🙏 🥹
That was my first theory, seems to be true for my alliance, but not for others here
we had more in 2nd event and so far more in the current one than the 1st event
I think in our case we came 3rd in R1 and 4th in R2, so the members that scored in R1 qualified for R3 and R4
Fancy seeing you here 🤭
not seeing Turkey Bowl Gaunlet
<@&509690795536941056> ;not seeing what my Alliance see, in Event Turkey Bowl Gaulet
I love how bad it's lagging going into incursions
turkey alb is bugged... we have alliance member spending 100 mio officer xp and none of them are couting... wtf
Server 86 is down, cant attack hostiles or player ships.
Server 86, can't recall ships, can't attack anything or anyone.
Ships wont return to base when recalled, just sit on top of them.
<@&509690795536941056> any idea whats going on?
S27 seems to be totally borked as well. Another issue with Reddis perhaps? 🤷♂️
<@&509691205798592532> Cna you reach out to anyone to see what's going on?
<@&509690795536941056> Server 86 is really bad !!!! Severalmplayers reporting troubles.....Clear location and restart didn't solve .
afaik that is not needed to score in the first events, it is an ALB, you should be eligible to participate as an Alliance member at any time during the event. We lso have some people that didn't score in the first events but can score now, and others can't score at all.
Can’t change ships s27
Can’t recrew or send ships out. Can’t even move in home system on server 86
albs that you do not score in do not give rewards, linked albs that are predicated on the participation of the first event, will lock you out of the 2nd, if someone didn''t do anything for the first one but can score in the next, that is the abberation.
Game is totally broken now. Shield up and call it for the day.
I understand when rewards are handed out, even so those should be alliance wide rewards nontheless, everything else is kinda wrong in my oppinion. But the event says nothing that an alliance member has to participate in any of the first two events to participate in the 3rd. And we have at least one confirmed alliance member who did not participate in any of the first two ALB events, but can also participate in the third. So please elaborate what you are trying to say?
What server?
S27
Pretty sure this is a slight case of Mudd Syndrome on that weapon
I'm telling you how albs function, if one of your players didn't do anything for the first one but can score in the 2nd, that is the actual aberration of how the events normally function
S27 with me. Cruncberry is in my alliance
So far seems like just 86 and 27
<@&509690795536941056> why is TURKEY BOWL GAUNTLET ALB not showing in my events.
Have 1 case in my alliance, he was 12th in R3 andncannot see r3 events, but can see the
sms.
Ok, I understand these concepts, been p(l)aying the game for 2 years now nearly, still, in the case of these current ALB's all members should be able to participete at all times. Yet some of us do not see the ALB and are not registered in teh scoring, so most likely a bug that Scopely should fix. 
Same as Eyeofbull
Also on S27. Tis broken.
I am greatfull that scopely ruined the Thanksgivin weekend....
I ALMOST belive that theynhad change course and made things right this time.....
😂😂😂😂😂
Can’t send out ships. Can’t assign ships. Ships won’t dock. S27
@zealous grove any reports on your discord of issues?
S27 very broken
Can't take a node, warp, kill a hostile, anything. The only thing I could do is give help
Same on S86 👆
Don’t forget q trials as well. Ship doesn’t register in the system if it is another’s TC.
🙉🙈🙊 Monkeys attack $copely again !!!!!!
Game is totlaly not working
what is going on ?
I spent trail bell and can't complete ....
Scopely is on holiday and probably broken till next week
I bet scopely wants us to buy the Thanksgiving weekend game work pack.
cant play, cant hit no histiles moving in Sector 86US
Yup servers dead
And we will get a worthless gift
Server?
S27 is unable to move ships, etc.
S27 and S86 are the only ones so far reporting, but the issues are severe
I am s27 as well. I guess we didn’t meet the spend requirement for a working server.
Server 86. Can’t move ships, warp, do anything. Effecting ALL players
@earnest crest @lethal sorrel Please, can you see what isnhappeningnin S27 and S86 and give us a hand !?
Ya there must be a secret working server IMS event that we failed.
S188 totally dead. Can't even login
S27, S86, S188 so far reporting in
Ok and so start the snow ball down hill.
Hostiles are also not moving and are in clumps in systems, lol.
Sever dominoes
Seems like you failed to complete the working server IMS event too.
And not a single <@&509691205798592532> or <@&509690795536941056> has chimed in.
They're looking into the server issue
Just a backup mod, but the issues have been reported. I haven’t been given any info beyond that though. Sorry, but that’s the best we got.
Thanks for letting us know they know about it. Really all u want when everything breaks. Thank you!
At lesat you replied, thank you for that, we know that the issues have been reported.
US Server 27 is dead in the water.
Yes, read up
Games messed up. Cant complete BP.
our server is one of 3 having issues.
Ugh thats horrible. Hope they comp us for the missing BP
Seems like something got fixed, 86 is now able to attack ships.
Woohoo. Fixed. Thanks!
Looks like things are normal now ( not exactly perfect, but working ) !
why does this game attack me in certain level systems butnot lower?
You mean border patrols ???
Im able tk attack hostiles but still not letting me mine.
Happens in systemsmwhere your reputation is negative ( factions ) and Augment when positibe.
I can mine now, maybe clear locals/restart
<@&509690795536941056> and <@&509691205798592532> please take a note from @sick venture , just give us a heads up that stuff is being looked into. Its very frustrating to play a game and have zero replies as to what is going on when the game is completely broken and unplayable.
perdi 3 armadas epicas do dominio nesse bug, serei recompensado pelas diretivas perdidas?
Você deve entrar em contato com o Suporte ao Cliente se quiser que as diretivas sejam reembolsadas por qualquer motivo. #👽-how-to-contact-support
agreed .. i am so over all the bugs and errors i get ... it is sure making it way harder to play and it seems scopely does not care as they have yet to say a word on that they are looking into the bugs. i bet it will be just like the DQ bug that is spreading to other DQ systems ... they have no clue why it is happening and no clue how to fix it so leave it be. now they are bringing out a new ship and other new stuff ... come on .. stop the features and work on stability scopely
Same for many of our members. They finished the SMS, but can't see the ALB. Also won't show up & score in it.
Multiple players ranging from Ops 35 to ops 51+.
I finished solo. Just wondering if we will get credit for ALB if event ends before they fix? If we will get compensation for the trial bells we basically wasted to compete in the event.
So it was confirmed that you need to participate and get the rewards from the first two albs to take part in the 2 others
if you don't see the albs, you didn't participate, if you believe this is in error, you'll need to contact support
Where did it state "score in this event to be eligible for future Turkey Bowl Gauntlet rounds"?
"if you believe this is in error"
It's in error by design.
Spread the word, that's how all alliance events operate. Example: all the war room confusion and complaints from folks who needed to participate by doing one of the tasks
Not an error, alliance events have always been that way
Yes, and since it was so transparent and obvious for everyone this whole thing warranted a confirmation
And even if we were to accept non-participants aren't eligible for rewards - why exclude them from future, separate ones?
Even the war room tells you to score at least one point to reap rewards. The ALBs didn't.
A couple of my Alliance mates report not seeing either of the Turkey Bowl Gauntlet ALBs in their Events menu. Just the “Thanks for Giving” and the TBG Q’s Trials SMSs. Has anyone else encountered this?
I see it now, thx 👍🖖
is it a bug that i am now lvl 50 but never did have a chance to get the Delta key for the franklinA at level 49?
The special warp components are from a mission chain. I'd check your archives if you don't see it.
thanks it say it is avail in the store but nothing there for this level upgrade
yeah all the parts show up like that, because there generally is a store pack for them,, but not always available or was available in the past
thanks much it was archived got it now
unfortunately there is no Quality Control standards set forth by any federal standards, let alone by industry standards... it's all unregulated and any company can do whatever it wants without reprimand
I haven't been able to play on my MacBook for 10 weeks, i think, at this point. i've talked different mods on here, but there is only so much they can do so much and escalate my issues to the developers/programmers; which i'm grateful for... the last notice i got was that the developers said my computer was too old (2019 which works great for everything i need), but the game stopped working during after the 1st update from last arc
ok so since I didn't particapate in both of the ALBs yesterday I don't get either of them today?
yes
thanks for the info
I’m having issues and support hasn’t been able to fix it… my ship won’t return to base for 7 days. Support has done a “manual recall” three times that hasn’t worked and no one checks to see if it did. My based is trapped in territory and incursion starts tomorrow….. ANY HELP I CAN GET WOULD BE APPRECIATED @slate wind
I have put in 3 tickets and an email to support
have you synced your game account to scopely account? if yes... i would recommend deleting the game and fresh installing (that involves a few steps depending on what device you are using). A simple reset localization probably won't work.
I’ve done all of that…even tried leaving alliance and joining another with the hopes it might tweak something
did you delete all traces of the game on your computer?
Ship can’t be seen by anyone where I see it so it can’t be destroyed
ie hidden folders and such
I play on phone only
iphone or android?
iPhone
I have on my imac last year… but screen cracked and can’t be back on it…
Not on iPad
but you have ur game acct sync'd to scopely's website?
Yes
and deleting game and reinstalling didn't work?
Correct
wow... that's messed up. sorry i can't help. tech support is your only best bet
take a screenshot of your resources
Yep and that hasn’t helped me either…. I did and emailed them
so if you get raided... you have proof
Yeah I have over 1 trillion rez…. So if I get raided it’s gonna go against our server… I’m in a lose lose
1T tho at some ops lvl is great... but nothing to worry about... don't fret too much... it's only a game.... scopely will help you eventually
When incursions starts, hop over to the other server. That causes all ships to be returned to docks and moved with the station.
Yeah I can raid that quick with the right hits
That’s what I’m hoping
good luck mate! im off to bed
Thanks for your help
Send a ticket into support they should be able to help
Bad lag on 80 rn… and we have incursion in 9 hours 😂
We have players reporting not seeing the Turkey Bowl Gauntlet R3 event ALB. They have completed the SMS, but no score on ALB, nor can they see an ALB
Server 139 btw
If they didn’t participate in the qualifying round they won’t see the alb events
That’ll probably explain that then. Thank you
Damaged Voyager spitting pink.
How does some of our alliance only have some of the turkey bowl events? Great event that's screwed by random rubbish not working properly
Can someone explain why sometimes the speed ups are not speeding up when you hit the button but it still takes the latinum. ? Has happened several times now.
See above. I asked the same question. Seems failure to participate in an earlier part kicks them out of the follow ups
That makes no sense though, they can compete in some, but not all? They are active in events which makes no sense at all
Would you expect any different from this game?!
I also don’t recall seeing it in the event description that they would be out either.
From scopely, the only thing I expect from them is to be money grabbing somethings. They aren't able to even give basic information for events like this and then wonder why people moan at them repeatedly
guess nothing has been fixed yet
btw the lagging during incursion is horrible
but you guys already know that offcourse
What have they done again? Ios apps all officers new again, all ships new again, no location memories, like the app has been fresh installed and regained level. Why? So many locations of importance and messages equally important to being an admiral 🙈🤬
Update .. Ok locations have returned but still do not work and have to be manually typed into search box to get there (at least the names are back so thats a help)
Many players don’t see the Turkey bowl event, is it certain ops levels only?
I did complete the SMS events to qualify but don’t have it
i've been getting these for the prime node but after going to the research it looks like its another currency that unlocks it? woot?
As stated: For the second level of that research you need Astral Prime Particles
Lag, can't target enemy server player's ships
Makes no sense to have an ALLIANCE event and kick players if they didnt have the time to do parts of it.
In an individual contest I can see that. But in an alliance you either all fail or all pass... 
Why aren't there anything in my artifacts refinery. It's always empty and never have seen anything in it. I'm level 47?
Have you got any maxed artifacts?
Agreed
You only get stuff there when you have artifacts over a certain level. Like mine 2 here, maybe you should do more silents?
Yeah, im still only able to do them with severous crew.
But you can do formadas and other things that grant artifacts as well
nop. i did not participate in first but in second and i see the current both events. at the same time, many in my alliance who participated in both (some are big players) dont see the current. So, IT IS a bug. This really sucks as players start show up less and less in the game. we lost already many big players because of Scopely's treating us like §"%$
Why do you only let your trainees do the programming? Or should you finally look for a real partner who can look after the servers? It's getting embarrassing with all these bugs
In addition, the assignment to systems has not been working for a long time. Missions can be clicked, but the system is still not displayed. STFC clock is slowly being worked on
Help button glitched
is it just me or is faction toggle for dailys still missing on pc
For some odd reason when somebody shares coordinates and I hit it it won't send me there.
Restarted my game and I still see this:
Why is this alliance event only visible to a few in our alliance?
Game still crashing doing wave defense
People in my alliance can’t see the event and have participated in previous event. So I don’t know how credible your statement is
Same.
All I know is that’s what my members who can’t see it have in common
They didn’t mine on thanksgiving
Mine seem to mostly Canadian. 🤣
Game crashing when leaving station to go to system
again server delay problems
What's the problem? That's why I play this game. It's way more entertaining than getting through the load screen 🤗
But, more seriously, main complaint is getting through daily claims. Always hangs.
@rustic swan No, that's not what he means, it's about when you're in the game itself and try to click on something, then suddenly this loading screen stays and you can't go any further. So you have to basically reload to get back into the game
I can understand that, it happens with AT too, often enough. Build the shuttle bay on 51 (me 62) to see it. RESTART.. 🤢
I was being ironic 😉
Nothing in this game surprises me when it goes wrong. I'm just happy when the lag is short 😉😂
neither pvp in "DELA", nor the officer pass, nor the hostile swarms count!!!!
my 24 hr shields go off before the 24hrs is up, is this a bug
like take your pick at what bug this is
I take a mission of section 31 but i can't open it . It disapear on m'y mission list
restart didn't help
No - it's bias. They just don't like you 🥹🤣
Called incursions
Not in a sub 20 system shields there but don't work because incursions running
In 19 or below systems shields work as normal
was in tier 9 system
Trying to find Species8472 hostiles, when in the DQ systems this pops up every couple minutes. Mainly in Diabola(35)i/Wridian(35)/Velixys system(35)
The Turkey Bowl Event and the Turkey Bowl Store both close at the same time. We need additional time in the Store.
whats with the fkr slide button above the daily goals with
To answer your question, it is there to select whether you want to collect faction points when you hit the Claim All button. "On" gives you those points, "off" does not (but you can manually add them in). This way, you can concentrate on a given faction's reputation (which are rewarded when you collect those Daily points).
But my question is this: Why does that toggle disappear and reappear at random???
yeah same question and how do you select the faction
Just manually hit the green box(es) on the completed task(s)
i dont evere get anything but fed rep
and thx for answering my question
Fix the attack Button Que... CANNOT Play the Game! it is Insane that you guys " fixed " the que Device for sale and Borked the regular play
got a cloaked cube attack on my base battlereport, if i click it, it locks up my client.
Cube cant cloak 😄
3/ 4 times a day on recall a ship is home But shows warping & cannot do anything but restart, done all possible to correct.
@vocal crystal Do you have any idea how frustrating it is to not being able to help your alliance because of a bug which just don't show you the event?
Anyone else getting the warp bug that sends the ship back to base and doesn't actually warp it?
all time classic
Yeah, well, 6k irvinite down because of it, and I'm giving up, no point in trying with incursions when the game doesn't work XD
Can the special thanksgiving store be one day longer open since we earn the final tokens on event reset but the store will also close then 🤦♂️
Shield dropped on S95 during incursion seems to be related to lag. Also having weird bugs where ships show warping but never leave base. Restarting the game hadn’t helped. This impacts incursion and really isn’t great. <@&509690795536941056>
AGAIN+++ on recall a ship is home But shows warping & cannot do anything but restart, done all possible to correct.
Same here and shields not staying up this is ridiculous
Wish they would stop adding, Fix 1st Then add
on 74 I keep getting kicked from the game. random but frequently
is this confirmed =? because some of my ally mates wont see it either...
Nobody has confirmed it I’m just relaying what I observed
k, was jsut curious 😉
<@&509690795536941056> can u give a conclusion, why not everybody in alliances can see the actual turkey bowl event =?
if this is a bug, its not good for scoring....
this targeting issue during such events is terrible and needs to be fixed asap
One of our people said, responds will take about 72 hours due to too many reports coming in
I hope there will be a big'ish compensation chest with the missing rewards.
This is weird must be a bug since before upgrade of part it’s a higher strength yet when you look at what you get if you do either part you litterly loosing some points in strength not gaining in it for an upgrade.
thanks so as far as i can see, i personally would call it a bug ^^
My progress rewards dont show items only boxes. I just upgraded my Voyager and it says my coaxial warp drive peice can be claimed in the refinery at ops 40+ i am at 44 and i dont see it.
Not all of my alliance members are seeing the Turkey Bowl Finals event. Why is this???
S95 lag issues continue to impact incursion <@&509690795536941056>
<@&509690795536941056> what is the point of incursion if lag impacts gameplay making the incursion unfair?
😭
Not able to collect please help
I click done and nothing happens
Restarted now it's gorn didn't get anything this is happening all the time
I like when you get stuck on the Chest collect screen and have to ALT-F4
Scopley many in my alliance on EU125 are missing this event today. So your 72 hr wait for email support is next to useless. Please fix and issue compensation
My ships keep getting stuck in warp.
trying to reinstall the game for the 3rd time tonight, I keep getting an "unpacking error" the game ran fine this morning
turkey bowl finals give tokens that you will not be able to use... since the awarding of tokens happens at the same time the shop closes.
please extend the turkey shop!
Scopley actually thinks this content is worth paying for?
I have a bug when I redeem a multi-pull of recruit chests, When I press DONE, the game just suddenly shuts down. I play on PC. I am not even sure I get all the shards I should expect.
This might help:
Shielded or not shielded? That is the question.
Turkey bowl finalist, we will get the final results and payouts in 12 hours … the store to spend the winnings closes in 12 hours!!!
Defensive ops event seems bugged. I've done 3 pvp battles in one of the open systems. Home server, ships used on both sides are on the list, 0 points.
Hi, not sure if this is a bug, but my mission for ‘Gavolar’s Wager’ seems to have generated in the wrong system.
Normally it only requires warp 1, but I still don’t have access to any ships which could let me complete this mission.
Here’s another screenshot of the mission:
It’s asking for warp 20…
I’ve just been stuck here for a while, so I was looking to see if there was a workaround which I could use to solve this problem.
I shielded earlier and minutes later got notification I was being attacked during incursion. When servers lag basic functions like setting shield seems to work visually but not in the backend where it matters
Having to restart the PC client multiple times a day, much worse this last couple of patches:
- Stuck in various loading screens Preparing - going into Event Store, Shop, booting game.
- Ships stuck in 0sec warps - relog in and all ships that were in warp are now back at base.
- Daily faction claim toggle button doesn't show. Needs 2 or 3 restarts.
- Gift box stuck in CLAIM and greyed out.
Have done "Repair" from the launcher number of times - no change.
Scopley get better servers that can handle all the content you keep adding. Lagg....non responsive 💩💩
not really a bug, it spawns the mission hostile the same way Q trial hostiles are.
it spawned 2 hops from your station, just in an unfortunate direction.
for now, ignore that mission and progress your station to the point where you can build ships with longer range.
Will do, but I feel that this type of occurrence should be considered for the early-game missions.
best to make it a habit to not put your station that close to systems you can't reach.
once you unlock Q-trials you may encounter this daily.
watch out for token systems(white lock on warp paths) and locked warp paths(red line, with red lock), so none are within 2 hops.
I see. Didn’t know this when I started out. 😅
Are we ever going to get a fix for Field Training?! It's been 3 months now, currently missed out on very useful boosts which many other players have successfully accessed and received.
ah maintenance for new stuff i guess and no fixes or bugs are going to be resolved great work!
Same!
S102 during Incursion our 4-hr shields are dropping 10 minutes later
ok server should be available maintenance was only an hour wonder if the server is back online....
still maintenance... 30 minutes added men there will be a lot off problems....after maintenance
offcourse it's extended that because the servers are crazy slow and during arena we may all experience it or we experience it during waves.... crazy lags.... omg 😱
@jaunty light I hope this is to give out the compensation chests for all the missing events ^^
hmm that's something new: we keep you updated.... since when are they doing that?....
ceasfire shield in territory and 20+ system what a joke during incursion!!!! great work again scopely
they for sure didn't fix this... love restarting game all day
the game is online and still no update unbelievable
wow that must be crazy scoply really doesn't mind @ll
followed by this every time after you started the game of course...
Any idea why I get this every minute (from the last day of Cow until now)?
I hoped that it will stop after the update but it's still here
just back after maintenance and game still crashes when clicking done on the recruit screens and command centre
New incursions planned?
are you using the mod?
not since this started
i tried the earlier posted fix for the stayinbundle which worked for a while
it was something about skip animation or something, I changed that too
and so far it works
What did they fix.. still got lag and crashing after 2 minutes play ..187
They added nothing this was purely to f over the players currently in incursions AND annoy everyone
A week after finishing the alliance tournament, I still don't have the position rewards. Nor have the points of the emerald chain been added. When are you going to solve it?
Star Trek Bug command the new name for this
I have
I haven't been able to login on any device, get this error. I need to login for web store for mission key and to also log into the game on my new device.
Help please.
attack button still not highlighting when you select your next hostile while still fighting the previous and it dies, got to de-select and reselect yet again
or press "G" to enter Galaxy View, thats my hotfix
check if the target was a borg cube, i found that it doesnt score while everything else does
Can we fix the links yet? Or torture us some more
Has anyone “lost” warp range since maintenance?
I've been getting this every five minutes for well over a day now. And yes, I collected the rewards already.
same
why bases now all shielded by updateahield its inkursion?
im pretty sure u give big conpensation by let the event pass with bug/update
have they still not fixed the game crashing when you open a officer box?
After the BUGDATE the same lags, the same problems🤮
WHY would you perform Maintenance during incursions and apply peace shields?????? WHY ,this completely defeats the purpose of incursions. You gave an entire server shields to hide behind, HOW utterly stupid.
I don't know whats going on, but for some reason there are gold shields everywhere during incursions. This can't be right, you're going to shut down your own event?!
YEP they sure did. Thinking forward for Scopely doesnt seem to make sense.
They only think forward with their store
Also the Thanksgiving store closes at the same time events end, 1st and 2nd places will not be able to claim their final prizes 🤦♀️🤦♀️
@slate wind @viscid cloud @umbral nexus You might want to get this to the moderators, marketers and developers: If you're going to offer me (S31-Ops15) an advertisement to "Build the Jellyfish - 'Now available in the Store'", then it would help if that offer were actually in the store. Don't advertise something to me that I can't take advantage of; either make it available when advertised, or don't even offer it... With that said - since it's being advertised, I'd like to know what requirements I need to fulfill for it to be indeed available in the store...
Are you aware that atm the turkey bowl finals, which are rewarding thanksgiving event tokens, are about to finish at the very same moment you intend to close the thanksgiving store? So there will be no way to spend the one(s) won in that event? I hope it is a bug and will be fixed fast.
My PC client as been crashing the last 1-2 weeks after every time I open any type of recruit chest...
and you still didn't fix the event shop for thanksgiving. 2 turkey tokens that I can't use, if my alliance wins (we have almost double the points of 2nd place).
Incursions event is on so I know let's do some maintenance and give everyone a peace shield until incursions event is over. Well done Scopely well done
ship bugged cant move or recall it and tried restarting game
Monaveen refinery is locked, saying I need to build the ship, but I did build and max it…. Server 114
Did you master it, with the archives? If so I "think" this is designed. I mastered mine this morning and got this same error
Yes. so no longer access to Queens rewards?
Lag lag lag lag lag lag
If you mastered them, then no. You get them automatically with the archive claim daily, except you get everything without the worries of hasseling with the queens rewards. You also get mats daily eliminating the automated shipyard claim.
Ok, thanks
mastering has the appearance of basically, make your claim and move on. Easy daily RSS & kills the pickle loop
Can't warp its bugged
Location bookmarks are STILL broken! I thought they would put some priority on fixing that.
Anyone else not able to warp
Maintenance??More like adding new ship to buy.. fix all your bugs and lag issues. Can't spend money on a game that is broken..
Q's trials spawning in Mirror Sol? I'm parked close, but still. (my base is in Horlus) also i'm 37 so this doesn't really work out.
Mirror Sol does not require any rift keys or other materials to reach. It counts just like a normal system. A Q's Trial in that system should be fine.
thank you for proving me wrong. i'd written off anything mirror related til 40 without poking at it really.
i u click on a marked System maybe for Armada or Mission it still does not work
can u fix this ugly bug pls?
So I am still getting game crashed on Mac OS 15.1.1, and even tried on a brand new MacBook Pro M4 Pro and it still crashed on a clean installation, any other Mac users having the same problem, or have been able to sort out a work around? #mac
You update isnt loading. Google Store on Pixel says it's downloaded to 99% and. Then keepa going back to beginning
<@&509691205798592532> the event time is wrong !🙈
Please can you look into why the attack button isnt reactivating when you come out of combat, so I click and attack a ship, as its doing this I then click the next ship that I am going to attack, ready for the button to highlight, but it doesn't I need to click of the next hostile and back onto it, its happening system wide and also in waves and its vital in waves to be able to select the next target before it finishes combat.
don't get your hopes up some bugs take years to fix and i guess this one also. the game is very wonky and will stay buggy for ever and the make some bugs for us because we are lab rats for them
Helps are stuck, won’t clear
what is not broken that easer to name....this game has never been more broken then these days
https://prnt.sc/xb246qItp3fn i don't buy this feature in the shop🤮
i hope this is a bug : i'm getting messages for arena, but you have to be lvl 40 to participate, but i'm only lvl 31... can't arena be disabled for me? (or at least those notifications about it?)
I have been getting this milestone notification about every 5 minutes for the last 24 hours, even after the event ended. Yes, I have restarted. Yes, I have cleared localization.
@earnest crest <@&509690795536941056> Attack button is still BROKEN!
Scopely is broken they scheduled a update during incursions SMH keeping money from the game for 3 months positively after that probably never put another dollar into it
You lost my business scopely
Repeating @slate wind @viscid cloud @umbral nexus and adding <@&509690795536941056> @earnest crest You might want to get this to the moderators, marketers and developers: If you're going to offer me (S31-Ops15) an advertisement to "Build the Jellyfish - 'Now available in the Store'", then it would help if that offer were actually available in the store. Don't advertise something to me that I can't take advantage of; either make it available when advertised, or don't even offer it... With that said - since it's being advertised, I'd like to know what requirements I need to fulfill for it to be indeed available in the store...
Stop spending money on scopely games nothing works right they schedule events that include draining bases for points and then give the ceasefire shield mid event SMH I'm done with it I'm not going to spend my money where the person receiving it don't give a💩
And go ahead and prove me right scopely and silence my voice on your channel I don't care anymore tired of your mess ups at our cost
WE don't have rewarding of tlb Thanksgiving WE finish at the first place
@vivid ravine How long were your Cease-Fire shields? We had incursions from Saturday-->Yesterday, but after the maintenance this morning, I only saw Cease-Fire time for about an hour and a half left after I logged on this morning...
@vivid ravine <@&509690795536941056> What Scopely should do for this is award EVERYONE affected full awards for that fiasco, including first place awards for all LBs, and the Server Win awards....
Only makes sense to scopely members to have ceasefire Shields during an incursion event after many have put actual cash into it SMH
I still made first place in PvP but that doesn't matter to me I love raiding 😎
Every single server that had a maintenance update during the incursion deserves a huge comp chest nothing small if it's small chest I'll be keeping my money for the rest of my life 😎
And we all know unless a lot of us complain they won't they'll just keep our money and keep messing us all over
Arena =big pile of 💩
Just updated the PC version of STFC and my virus checker quarantined it. The threat was listed as IDP.Generic
you got Norton 360? I rem once, it blocked the game on me
Yep. Never had any issues until this update.
I'm sure this has been mention a million times but how dare scopely keep releasing new content and doing maintenance without fixing THE ATTACK BUTTON BEING BROKEN and clicking on bookmarks barely working and going to random places etc.... it's a disgrace... please do whatever it takes to at least make the game playable without getting angry at it... it's supposed to be fun and if this keeps up many of us are just moving on.
Getting regular chat freezes that only clear up after restarting app
<@&509690795536941056>
When do you intend to fix the super annoying attack button bug? Will Quality Assessment soon be something you have to pay extra for?
I had a 12 hour shield up just before mainty and my base got hit just under 2 hours ago which is still not 12 hours since I put my shield up so what is going on
I got hit because of this issue
I think that's coming tomorrow with the arc release.
@slate wind is there a reason why mainty erased shields that were put up before mainty I'm not impressed that my base got hit when I should have still been shielded
The game freezes while doing things in refinery, too?
Sent you a friend request!
How long has it been happening for? Did it start today?
I'm so fed up with the laaaaag eu125
A few weeks...it happens mostly if you exchange something in refinery and going back to previous window. It freezes in the black screen with that circle in the right corner
I'm not the only one
@slate wind
Accepted
<@&509690795536941056>
Game stability might be alot better if arena Armadas and solo armadas didn't spend bandwidth sending out notifications to every ones phones
My phone is blowing up with all these arena armadas getting launched
Still can't log in, tried multiple devices with different operating systems and different browsers, cleared caches and even crossed my fingers, and still no luck.
Can someone look into this please.
wave linking isn't working in AC
Why is there so much lag on 139:😩
Match making in arena is totally unfair 240 mil against 170mil madness completely fed up with it
Horrendous lag on 167
right at the turn of the hour, a notification popped up on the Refinery button at the top. nothing new to refine, and restarting didn't clear it. opening the Arena menu in the Alliance menu did clear it
got a series of serious bugs in arena, in 1 match.
1: i need to frequently click attack multiple times even against hostiles, my ship goes there and then idles instead of attacking. very frustrating if i "successfully" intercepted a speed ship and it just keeps flying.
2: my ship got stuck in battle for over a minute, had to restart the game to get it unstuck.
3: restarting the game deleted my docks in the arena, i could no longer repair ships or see ship status.
4: restarting a 2nd time did not fix the docks, it deleted all ships from the game.
arena is very bad... is lagging and bugging... never finish repair ships <@&509690795536941056>
For the love of god please fix bookmarks tonight
just now! error_0 not available ships & even don`t see my base
This has already been escalated, the SS can't be posted here due to rules against naming and shaming players.
don't know if this was already replied to, it's available in the Territory store for free
I haven't been able to play the game on my MacBook Pro for 10 weeks now, probably a bit more at this point... I've stopped counting.
Thankfuly I can carry on my iPhone or iPad, but would be nice to have it running in the background whilst working on my desktop mac
i just hate playing on the iphone for any long periods of time. at night, it's nice to play on the laptop... well used to be.
<@&509690795536941056> <@&509691611903426561> <@&509691205798592532> So when will all of these old (1-2 years ld) defects be fixed:
Pink squares/boxes around planets
Zoom Bug - Can't click on hostiles
Navigation to circle or blank screens
Can't click on hostiles right after hostile attack
Bookmarks not synching between platforms
Collecting rewards, screen idles
I manage a large mobile app with monthly releases and I can tell you from experience, that if stuff like this lingered this long, we'd have to have a serious discussion with our developers.
Sent you a friend request
Sent you a friend request
Typical arena ends you pull plug lol
Still having issues when trying to target next red hostile, have to click in system then back on hostile to target. Tried to upload video here and it failed.
Grey Attack button is still a thing
Finally, hope it was the right video 😂
Nope, that was the one showing Q Trial hostiles not dying and ship getting stuck in combat
Think that fix is coming tomorrow.
what's the bug?
The realta on the far left doesn’t actually exist. It’s a duplicate of the 3rd (4th in that screenshot) dock.
ah ok... that is weird.... but it would be cool to have more than 1 realta tho 😂
laglaglaglaglaglaglaglag
All day I have been working Romulan missions. I've had one that I can't find it in my missions. Now I see it in the Collect Mission display as mission "Homebound" but it doesn't show in my missions. And I mean it doesn't show anywhere even in non-Romulan missions.
When I cashed in this "Homebound" mission that I can't find in my missions it showed collecting items but No Display as to what those items were. Usually I'll at least see a couple Romulan credit or Rep icons when it pays the Finish reward.
Everything. Everything is bugged. Stop selling us random new crap and just FIX THIS GARBAGE LIKE YOU PROMISED.
SERIOUSLY EVERYTHING
I don't get any rewards or XP after defeat hostiles. This is a very SERIOUSLY bug !!!
In the middle of an arena battle s86
There is a daily 2K hostile kill limit that you may have reached 🤷♂️
The faction option switch on the claim all on tasks has vanished after the update
The claim button was broken in "maintenance" a couple of months ago and remains broken. Is anyone passing on the faults reported here??
It was there yesterday morning 🤷♀️
it randomly breaks, restarting the game should restore it.
please stop doing maintenance everyday when you guys fix nothing that's already clear. we only get more bugs and lagging so skip maintenance and perhaps we get more happy because more bugs after every maintenance is getting to the players!
I am really getting sick of the maintenance every other day.
As this is the next arc you can’t really call it that
What about "ship stuck in warp" bug? Nothing?
I am in the daily events EBL ranking with 15 OPs levels above me?
I am OPs 28 and in my daily event ranking are only OPs players 42,45 and 48 was the highest. How am I supposed to score points? Thanks scopley oh and my support request is not answered anymore.
You may have hit the daily hostile limit
Maintenance is supposed to be about fixing things not adding new content to prop up your bottom line how many more new bugs are going to get out of this that won't get fixed. Lag and stability is pathetic..187
All you have to do is simply collapse the universe by restarting the client.
Yesterday i restarted game 3 times before it kicked. And after that 2nd ship was stuck in same way
Ships still get stuck in battle, or in warp showing 00 timer. Lag is insanely bad.
Once you fix these bugs, we have plenty more to discuss 😉
when is the hostile limit getting changed......and where is the update how maintenance is going or you guys on track is there an delay etc we don't hear anything communication is horrible
ok upgrade to the new version and it's already wonky
it goes from localization to social over and over again.... just crazy out of control
communication at times can be bad, but when it comes to maintenance announcements, they're pretty spot on
it's an three hour update then you can give every hour an update if your on track
or you can wait the 3 hours and if there's a problem they'll let us know, like every previous update
if you already have no control on the orange bar that is going haywire then i think there is no control @ all
Maintenance again.
the fun part the screenshot has been made by ipad and it says iphone...
so many glitches that lagging and bugs should be expected
Good luck in getting this fixed anytime soon!
I've been unable to login to the game at all for over a week now due to their slow and ineffective support.
My game keeps freezing on the loading screen. First at 91%, then after hitting retry, freezes each time at the 70% mark. first reported here last Monday (25/11) but AFAIK support never even saw anything until opened a ticket using their (also bugged) support bot.
Okay...so I wasn't mishearing. 14:16 She literally said a full list of the bugs & improvements coming can be found on the website. At least they are letting us know that more bugs are on the way...
no, you didn't misheard. i heard the exact same thing :p
So yesterday during incursions and afterwards during arenas i had a hard time attacking. Id access a player to attack and my ship would just sit there and nothing ???
@jaunty light @slate wind
Clearing local seemed to be a temp fix cause it would do it again after id come back on and intiate an attack again
Like the very next attack and bam.... nothing
Wasnt just me who experienced it either a few members of my alliance also had this issue
@quasi dust
I'd try uninstalling/reinstalling the game.
So when doing claim all in gifts it now rewards 1 by 1. Did no one test this?
Already having issues claiming things among all the faction stores
How slow is it now to get stuff from the fraction store
And it’s doesn’t update
Shameful
Claim all in daily adds 0 points to the 270 it's in goals. GG
No testing again ic
stuck here
You really have killed the game, well done
Any idea why 90% of my refinery has vanished? 🤔
You should manually update the game. Or try uninstall/reinstalling.
PC client .. when recruiting and hitting the "done" tab .. the game closes and I have to constantly reload. This has been on-going since the beginning of November. I have done all the necessary updates.
You should update your mod files.
if you're using the community mod, edit the community_patch_settings.toml file
place stay_in_bundle_after_summary = false
under the UI heading, default is true. If the toml file is empty, copy the vars file into it
Was any of this fixed in the M73 release?
The 4th was specifically mentioned in the patch notes. The 1st is a hardware/software issue, probably will never get fixed. I'd check the patch notes for more info on the others.
the Pictures by Events, Raffinery,... do not load, Scopely call this "Bugfix" 🙂
pulling rodinium from the faction store doesn't play nice with the new 'popout' claims. getting loading animations on EVERYTHING in the faction store when I click on it
Im having same issue on 96
@jaunty light
The claim all in the gift tab opens everything individually now so it’s not faster
<@&509690795536941056> When claiming a bundle, it shows as claimable until after a force restart of the game on Android. Have not tried the other platforms yet
Thats the 5th person on a different server to say this
QoL = more bugs
same on 400, not a realm issue deffo an update "feature" 😉
that worked, thank you ... i was going crazy ... now can we hide the notifications on screen about news and videos? nobody cares to see that a / its annoying / bad location
When collecting the new streamlined rewards the overlay showing what you got appears to be aligned incorrectly so that some of the rewards are displayed off the right side of the screen. PC client.
Nope, it's an essential part of the experience.
you spelled NON essential wrong, but ok
I triple pulled but locked up. The rewards never came, it took the rare material as payment, and it now shows I can't collect
there was a few more tabs here last time i checked
Clear local
tried didnt fix
It is not refreshing