#š¾-bug-reporting
1 messages Ā· Page 123 of 1
spend ship xp or do 75k power in research
tickets take up to 7 working days under SLA. why keep posting?
whilst standing on ones head whisteling?
Im geting that error for Crypsotys too
this is a bug i got from playing on computer. But we dont have this bug in every system. We have 2 systems without bug.
Condor & Croitz work fine on EU138
All the systems need to be reset. Join, then everyone leaves and then start it again, the error goes away
This.šš¼Iād be okay with an entire week if it meant fixing most of the problems.
You might check this out changing video resolution on your tablet helps with lagging. #š¾-bug-reporting message
Waves still not working even with the work around
It does work. Make sure you join one, then everyone is out, leave, and then restart the same location.
@umbral nexus
That's not a bug. If you are dead then it closes out on you. No need to view it because you are dead.
Itās supposed to give the screen with waves completed at the end⦠sounds like @covert pulsar isnāt getting that completion screen, like I havenāt on 50%+ of my waves š¤·āāļø
-1222 health when leveling up. Ummm... what? Had this with Ent-E Picard too.
Switch to traits or promote and it changes to what it should be. I didn't with Ent-E Picard and the number went down.
Yeah, this is not working as intended @umbral nexus. I initiated a wave and the game got stuck on "preparing". Had to restart the game. Then after it was over, the null screen stayed. And I still saw the Galaxy Waves indicator well after the wave defense was over
You are supposed to still have "spectator view" as the other players keep going. So no, you're wrong.
The reset does not work. I did another wave in the same system. This time got error code 5 multiple timesā¦.i was the leader and even though it was full it kept telling me it wasnātā¦I was stuck on wave 0 in my display for the first 4 roundsā¦then it jumped to wave 4 and was stuck on wave 4 for 4 roundsā¦then jumped to wave 8 and was one behind until we finished it. Got error code 5 3-4 times during the wave.
Took this screenshot the 3rd time it popped up..we had finished 3 waves.
@eco
@umbral nexus
I still get an error when starting a wave but seemed to work when I joined one. I left and had an alliance member start a wave which worked mostly fine except some visual glitches and lag. I got through it and finally got credits. They started another but I got an error again. So back to square one I guess.
This really needs fixed, weāre losing out on massive benefits the longer this goes on and the other half of the players have no problem.
I never had the spectator view
Then apparently itās always been bugged for you.
hell i get spectator view when i'm not even participating sometimes, haha
even get the reward pop up when they finish, never paid attention to see if it actually gave the credits.
Hello I have completed much more than 2 events out of the holodeck archives yet it will not show completion
this needs fixing, completely wrong instructions in German.
this is officer xp and buildings, should be ship xp and research.
I've never seen a formada fail to work with a grey start button that pops up "You cannot start a FORMATION ARMADA against this node because not all FORMATION ARMADA nodes are present"
This is for all players, and restarting the game has no effect. All three nodes give the same message - yet all are clearly present or I couldn't click them to GET said message.
Update as I wrote this - after a few minutes it suddenly works again.
Server 74, pretty bad lag issues
@umbral nexus
== Your Message ==
Seeing that some of you are still getting Exception Error 200. Please take the following steps to have Wave Defense work as intended:
Enter System with party
IF you get the Exception Error 200, disband the party completely, all players leave the WD system you're in
Launch Wave Defense normally
What do we do when it happens mid-wave? Like wave 4 for example?
This keeps popping up every 5 min for the last few days. The in game help won't let me submit a support ticket
In the game i see that the alliance is flashing but if i look im combat there is nothing. What can i do? I have this problem after i changed alliance
it actually throws that error when there aren't 3 nodes.
subtle difference, but it means you can't start it when there are too many nodes either.
but usually it fixes itself by the next respawn cycle, which is just a few minutes of extra waiting.
Got rewarded for a second time, enterprise coins and all
I've sometimes encountered formation armadas with a number of 4/3 (yup). Or even higher. If one of those is in the cluster, the whole formation may be bugged.
Some months ago. Not sure if it still happens now.
@eco @moderator Mission Silver Screen part 1 not counting I have report this mult times
Didnāt get progress on the week long universal translator event after completing the second part. I got points for part 1 but not part 2.
UPDATE: It took several minutes but it finally updated and worked correctly. I have not had any delay on getting rewards for completing other events and my internet connecting is good.
The game is unplayable on mobile device (IPhone 14) keeps crashing and loading screens
ok you said you where adding the ENT-E-Officers to the Event Store, But you placed them in the Recruit Officers Tab and not in the Event Store with no way to claim them.
I've been told from other players on Server 99 that Encrypted Transmissions II is available. I have the same problem (as with the 1st mission) in that I cannot see it. I have restarted and cleared localization to no avail.
In-game help is broken for me. I cannot select an option that allows me to provide feedback of my current bug. I can get to a prompt where I can type but the typing cannot be submitted. My actual bug is that while I have completed the event "Encrypted Message 2" my scoring for "build the universal translator" has not been updated. Please update my score so that I can complete the event
It updated. Sorry. Took about 10 minutes to update
Somehow my language has changed to Spanish...help
https://scopely.helpshift.com/hc/en/19-star-trek-fleet-command/ - STFC support, web edition. Don't forget to add your player ID or something similar on that site (not here)
Maybe you tried to use the search incorrectly. Ingame, open the support area, open any help article and scroll to the bottom. A chat icon should appear somewhere (upper right)
Are you looking for help with Star Trek: Fleet Command? Learn more about Previously on STFC (Please Read First), Tricorder check (start-up kit), Spock's wisdom (common questions), Alliances & Armadas, Events, Factions, Ships, Officers, Crew & Ship combos, Territory Capture, Account, Tribbleshooting, Missing Purchase, IAP Purchases, STFC Store, T...
Yes, I could bring up the chat icon and could type into chat but when I click to send it did not appear in the message.
Okay, then the next best option is the web support, link included above
Click ingame on your profile picture, click the button in the bottom middle, click the second entry (Language). Then search for the correct language. Possibly you need to try some, not sure if the language selection is shown in spanish, too š
cant remove my ship since yestarday, anyone have the same Bug?
Que?
Click your picture. Click adjustes. Click idioma. Click ingles. Click si. It will restart in English.
@real eagle when are you devs gonna get off your duffs and start fixing things. this event has been like this for both yesterday's and today
how do you expect us to do the events if we HAVE NO INFO WITH WHICH TO DO IT!!!???
@umbral nexus translation event is clickable on planet for iOS and android, not pc
They want us to either translate klingon (yesterday was easy, going to take a lot longer for todayās) or buy sato
@warm bay you have to translate the klingon message then go to a planet and lick on the info of that planet to get what to do..
the shape they have this game in??? they must be nutz
did you see my pic????
yes its the same pic I have
it's blank
no its not
The Klingon to be translated is at the top of the description
@umbral nexus ? it goes on and on ...
naqDaq = where, qep = meet, so yesterday was where did archer meet sarin, easy. Today is longer, and it involves more grammar š¤·āāļø Iāll translate it later when I have time to write it out
1 part was solved with researches and/or ship xp ... 2 part was solved with away team missions and/or officer traits upgrades ...
broken 2-star Battleship trial - 50M enemy ship barely scratched with 50M Vidar
Might not be broken⦠Iāve seen several q trials that needed a certain ship type, officer set, and/or exos in addition to battle triangle. Have you tried using a rom interceptor? Also, youāre running an officer who only works on armadasā¦
Before last patch any of ships within this trial was easily beatable with this setup - will try with different setup
Did you look at the log to see how many rounds it went, whether your officers kicked (and when), etc? I think that would be better evidence of whether itās broken?
those 30M crits looks really weird, but I guess I need some crew, that reduces crit chance
Crtical evasion prime researched, not counted for heroicš
For players outside of the United States, this change [of event start times] will occur when local Daylight Savings Time is observed.
No, it did not. Events are starting and finishing an hour earlier in Europe. Good job messing that up.
Same, no points.
I guess details are completely wrong as in main stats says 100k bonus damage, but in details it states 10 million % bonus.
In the Name of Love is not an archive mission, it was a planetary mission.
battlepass not adding all points from completed event, adding 12k of 17k
Have every of new artifact's borked stats? 120 thousands % for Syndicate XP ?
No WD BP elite available in the store?
Stupid prime not only seems ineffective, not working, but also fails to score in sms! š
I'd wait a bit and reboot. Some events have lagged scoring.
<@&509690795536941056> When can we expect the Event and Daily Goal times to sync back up? Event reset is currently taking place at <t:1710349200:t> and the Daily Goals <t:1710302400:t>. Shouldn't they be 12 hours apart?
Does the problem persist after rebooting?
not a borked stat, just how it's labeled
It hints at the episode Trip got pregnant from a Xyrillian...
event reset is in a transition period, the times you listed are the correct winter times
I have had to restart 3 times just in the last hour when getting into our out of the event pages. Server 38 on Android phone. Fully updated.
Wrong label is calling Ford Toyota, but this is as saying that top speed of that Toyota is 2 lightyears per second.
120k percent from what base
They used to be 12 hours apart. They should be <t:1710302400:t> and <t:1710345600:t> during DST current setup is just awkward.
I hope Time change get scrapped soon, all it does is creating mess in computers as well as with my sleeping patterns.
the dailies don't shift with DST.
so in winter they're 11/13 hours apart, in summer they're 12 hours apart.
but there's always a period between US and European DST changes where event reset occurs at 2 separate times, with some events scheduled at summer reset time and some scheduled at winter reset time.
exactly, that makes things even more confusing
I think there is no base rate. Simply a flat bonus of 1200 XP for level 1 (or more exactly, it says there will appear a bonus chest containing that in the Ex-Borg-Store). It's misformatted and shows 120,000% but that's the same amount (1 = 100%)
The Battlepass Elite Unlock pack is missing from the Store.
Everything shifts by one hour due to the game running on UTC/GMT so during DST occurs Event reset should change to <t:1710345600:t> and then during standard time its <t:1710342000:t>. I have played this game for 2 years and have never had an event reset of <t:1710349200:t>. Somehow the Event time has shifted out of sync with the Daily Goals. They should only be a 12 hour difference between the two.
you sure your time tags are right?
I'm in Europe, the 1st time is showing event reset time during the transition period between european and US DST changes.
2nd time absolutely never happened.
the 3rd time is when event reset is most of summer and winter.
yes Im sure, I generated the timestamps. The first one is when Event Reset should happen during Daylight Saving (Spring), the second is when it should happen during Standard Time (Fall) and the third is what it currently is.
right now for Europe event reset is split between 5 and 6 PM(will settle into 5PM, which when summertime hits europe becomes 6PM)
most of winter and summer it's 6PM.
dailies reset in europe is 5AM in wintertime and 6AM in summertime.
putting event reset at 4PM would make it 11 hours after dailies reset.
Would it be easier if I didnt use the timestamp?
Daily Goals / Event Reset (Fall/Winter) 23:00 EST / 11:00 EST
Daily Goals / Event Reset (Spring/Summer) 00:00 EDT / 12:00 EDT
Currently They Are ...
Daily Goals / Event Reset (Spring/Summer) 00:00 EDT / 13:00 EDT
KardeŠniye event 1 saat erken sona erdi ben tamamlayadan hirogen hantı
why is this in the Officer Recruit Tab and not in the event Store like scopely said is where it wouldb, plus at present no way to claim them
Same as yesterday, encrypted transmission II now not working either
they shouldn't be adding to the redeem counter when your holodeck isn't the right level though.
right now it's permanently stuck at 3 because they're counted as redeemable when they're not. (and it goes to 4 when you do reach a level at which you can redeem a set of shards)
This does not work!??? What can I do?
I had 3,600,000 before buying prime and it hasn't changed anything!? As shown in this attack.
what's your ops level?
It's 70k more damage to 3.6m before. That's a small increase.
Players with smaller cubes will notice a bigger difference, but advanced cubes won't see much value in only the first tier.
When you purchase the WD $19.99 battlepass you get an error and does not go through. It then disappears from the store so canāt get it. 2nd time in a row this happened
Please do something about these ghost qās trials that show in various different systems
Cloaking isnt working (amalgam) correctly... Others can see the cloaked ship š althoug Cloaking is running
Or are there cheats for it?
prime cutting beam no effects no additional ability nothing has changed, I still can not one shot hulls greater than 2.4 million
T1 will only increase the beam damage by 70k. This is a small increase to your 2.4m damage.
Translating a cloaked clue is impossible.
Finished hostiles for treasury and no rod to buy
treasury is broken for everyone
i bet scoply doesnt even read these. i imagine a hampster wheel and a monkey playing symbols as the employees
Just wanted to say thank you. I just got the points for the Critical Evasion research, and I didnāt even message CS yet. Credit where itās due, thank you.
Wave glitching - base doesn't explode... sends ships back to base... one hostile remains and no wave Sec 31 rewards.
I've noticed that with any ship that is buffed by a Cerritos or Titan that my ships become both visible & targetable. Was this the case for you?
@slate wind @umbral nexus <@&509691205798592532> 36h after initial report still seeing (the arc mission is broken for some players, experience tells me it won't be fixed before the arc is over unless we push for it):
scopely where is the damn rod , impossible to exchange my 4000 pieces it doesnt show
@ greedy, a. need to kill 700 hostiles, b. need to open all daily landmarks before can convert for rod
i know did killed them but still no option to get the rod
anyway thanks for the answer will sent a ticket if it dont show in the night š
@grimdocholidayinn same as me
This is happening to some players. DM'ing ya!
Treasury just disappeared. Had already 600 hostis but no way to open the rod. What's happening?
Sending you a DM!
silent enemy still in q trials
@umbral nexus @viscid cloud @slender bloom there is no desealing rods to get and unlock treasury.
I have the same problem
Says I need to open when full but itās full
Kindly fix your webstore. Iāve had my account for 5yrs going on 6yrs now and the dang website tends to try and make me create a new account at times instead of letting me into my account. I put right email and password all the time. Itās a nuisance..
Its funny how the only news updates we get are ones where you cant make money š¤£š¤£
One step forward seven steps back. The scopely way
My current view of my treasury.. its not even active, let alone able to see the rewards.
you only need to post it once, no need to cross post it
Only way to make sure they see it.
Server 31 Formation Armadas in Dinaal, Antaria and Kraylor are bugged. When I try to start one I get the Armada Limit Reached error
Completed the event but it didnt trigger the last 2 ms for today ?
File a ticket with CS "to make sure they see it." Cross posting on discord isn't allowed. #š½-how-to-contact-support
Already did. Thank you. I won't cross post again.
zero node bug on server EU125, when you look at ships , all of them in system are 0 node, but when you scan they show as mining
EU159...just done wave defense solo....failed at 2nd wave...that's ok.....but during waves i saw no damage on wave station....i don't know how much wave station was damage during 1st wave....still something wrong with the waves....
Tressure Event issue, Ticket Submitted #21139918
so I have a different Ferengi problem. The mission for Phlox in Vintaak. Killed the 12 hostiles. Disabled the Ferengi ship. But didn't get a mission for the headset or receive the headset. Even though I bypassed this (as other alliance members had completed this before). I was able to mine the larvae, osmotic eel and gel worm. How can this be fixed so i get the creature that I am suppose to get when recalling to my base. They keep describing to me?
daily landmarks needing done to open rod conversion at top
I don't speak Spanish no habla Espanol....
who is Rod?
Ya'all know the Mac client is still broke and unusable, right?
better get a cheeseburger
Does Anybody else has the strange behavior that Qs Dailys disappear in the dayli quest list, as soon as you have done one Q trial. And reappear after restart of the app (iOS)? Status is tracked correctly but dayli quest not shown anymore.
Q has always been strange
why I cant open my treasury
they are worrking on a fix
This bug has appeared again. After I broke the monaveen by hunting mobs, after repair I sent the ship back, it hangs with a timer of 00:00, after restarting the game the ship is at the base.
it happens to my ships too atm. and it's random
I can't exchange broken wands for a whole one! where did the exchange go?
Exchange is bugged right now. They're working on a fix. Follow #ā-official-announcements for updates.
Don't worry they'll have it fixed in 3 days once treasury disappears
I cannot claim anymore delphic expanse tokens, I only currently have 6 so I'm not over the limit
try using one more just in case?
may well come back tomorrow, not sure š
anyone else dealing with major PVE lag
Not just pve, they are meddling with game trying to fix time sensitive stuff... Constant crashes and lag ensues.
Then they break other stuff
Still happening
Silent Hostiles are still appearing in Q trials. Just updated on PC a few hours ago. Oh, and the News Image placeholder is blank on the start screen. But we already know the treasury's broken š
Proof that the FT supposed boosts are useless new T1 nova vs T2 Nova with tetra FT 75% mining boost š©
'Blood & Cosmic Dust Part 9' only ever shows as 'Retrieving...' while doing it... when completed, and we move to Part 10, it regains its correct name again
Clicking the red "1" on the exocomp button now leads to the Territory tab, not the Consumables one, when you hit 'STORE' on the exocomp page.
Treasury still broken?š¤£
rule of aquisition 513 treasury is always broken
Q trials hostile is bugged. Tried various crews, itās crit hits are out of control. Was working fine before the arc started and itās broken.
Anyone else see what might be an issue with this? Like having to remove an exocomp to use another? Even though it's in a different slot. This bug is actually getting worse. Previously one exocomp applied in the multipurpose slot would only be in 2š¤·āāļø spots. Now it's 3
Although a 750% mining buff would be nice, it only increases the initial amount.
Scan the hostile & scroll down. You'll probably see it's actually a Xindi hostile in disguise (> 30% critical chance). I got a Silent Hostile trial posted above. You'll have to submit a ticket to have it removed. But yeah, "the issue has been resolved".
40% crit chance @ 360% crit damage
Yep, make sure you put in the request to replace the trial bells you used as well.
Here's an example of Delta token mining systems, yet again not showing fresh nodes or even the actual location of ships after clearing the cache.
I killed it with PMT & removed Hugh from below decks.
Thanks for the help.
I'm aware of the fact that there's an INVISIBLE ship on the node. Please read the full post before replying. Thanks
it's probably not even on the node anymore, but I've never been brave enough to hit the attack to see what happens š¤£
Alliance announcements are still buggy for over a year now, we know that you are actively working on it but it's still a bit long no ?
How are we doing on the Treasury fix? 2 Days left Scopely.
Fixed, restart your game
Not correct... the rods are not interchangeable because the field is missing in the recruitment area
Yes correct, the fix just rolled out
It doesn't work for me despite restarting š. By the way, I'm not the only one. Maybe you should get more concrete and say... sometime today it's fixed. At the moment it's still broken
On server 102 I canāt see enemy ships in the Delta Quad. And the game keeps freezing. I lost Species 8472 because the system glitched. I lost over 1k Deuterium Canisters. I was in gama quad and the same thing happened.
Still not working for me. Tried by phone and PC, both updated
Still no treasury pack in the store, this was posted AFTER your latest announcement
Congrats on getting the treasury fixed. I know it was costing you guys money. Itās just too bad you canāt focus on anything else
We really could use a $99.99 fix the stupid lag problem donation option maybe thatāll get it moving
@woeful veldt Or maybe they could stop ignoring the fact that they never compensated anyone for the great February Unity lockout. Sidenote: Wassup, Rusty!
They did sent comps out for the lockouts
To whom? I was out for 9 days and I got zip
can we have a fix to excom sotre it takes you to terrtiry sotre so you have to go in to excom sotre via station lol
still broken
Same. Still broken
Anyone at scopely going to admit to the cause of years and years of lag?
Also cannot find a Desealing Rod in the store...
Restarted both game end launcher, have enough (4840) broken rod pieces, and also no option to purchase rod in offers.
needed to switch from one to an other PC and i could open it so maybe clear Localization Cache
switching from PC to android device not working, localization reset on PC, not working either.
They said to send a ticket if not working
š
that will be a lot of tickets
And hope they work through all of them in the remaining less than 72 hours xP
No rod in store after fix
Nothing new scopley just don't care.š
Lot's of players leaving. Then now one left to spend money. š¤
After going through that bot, All i got was standart message that it's know issue and that I wont be contacted back.
At least I sent my Player ID and they can check what is wrong on my account, once members of my alliance got fixed
Also send player id with screenshots store every update give more bugs an problems starting getting ridiculous
support bot didn't even let me enter anything except initial sentence and my email, only simple loop of selectin to go through before closing chat.
@umbral nexus hotfix for treasury not working and help bot won't allow me to raise a ticket. Standard response only.
#notsohotfix
Whats good Parrot!!
Still not patched?
Oh cool and on reboot my rewards arenāt there very nice Scopely. Guess Iāll open a ticket and wait a week.
same here
When is timers gonna be set US DST?
Scoring for Encrypted Transmission III isn't working.
Hostile hunt, not helps.
better they close this game down, then i will be able to at least stop playing. everyday same problems never getting resolved, lag is on EU unplayable, nonstop problems
Eu156 just became unplayable, al lagging and lagging š¤¬
@umbral nexus those of us who still cant get our vault unlocked should absolutely be getting a comp pack. Fixed wasn't actually "fixed" and now I'm waiting till someone gets around to it.
@slate wind treasury still broken. Mine is full, I have over 4k broken desealing rods and no way to convert them in recruit section
Why is it that whenever scopely āfixesā something, lag becomes the main issue?
In case you havenāt noticed
LAAAAAAAAAAAAG!
Not scoring for hostile hunt
no cerritos event?
Starts in 1 hour I think
ah makes sense. thanks!
Continuous scanning in systems
Lag?
More lag I guess
Bug hunting hostiles, I put Archer, Phlox and Tucker on the bridge of 3 ships and the 1.5 bonus does not work!! Scopely invest in real programmers, STOP interns and cardboard servers.
Also, my earlier message was not a rhetorical question. I really would like to know why.
Lagging really badly
I would start with the servers ā¦
its not scoring period on my server
Hey Scopely lag is back on 159
See what happens when lag spikes? You get tech savvy people commenting on a game they like to play in a way that would probably help, if only people would listen.
WD sigue sin funcionar a ver si lo arreglan de una vez
try using just 2 enterprise officers
In the past, 3 officer synergy has often played havoc with scoring
Not scoring at all on 114
Yours and any other server I think.
But definitely not the server scopely uses to check for issues with updates.
You see, that server doesnāt exist and therefore doesnāt lag
Anyone else lost defense power of interceptors?
Game is really like pulling teeth
lag -- s401
extreme lag on server 112 !!
hahahahahahaha ...
clue says helps and contributions for the "build ... part 3"
but i'm scoring on hostile kills
again Lags von S157... you don't even can handle that ??? Don't put new stuff into the game anymore... until you solved all of the bugs and problems
<@&509690795536941056> server 57 several in my alliance still can't open thier treasury
unplayable !!! game sucks!!
it's absurd how completely terrible the quality of this game is
translator mission not workin done several donations to my alliance
what ops are u..?
hostile kill, not help
@visual hornet try killing hostiles because that seems to be working. dopely are just terrible at their jobs
doomsday for extra credit lol
is the correct planet
odd the translation led me to pjem and it says there to donate or help alliance
hoshi sato translation event not work
@visual hornet ... yep. translation took us there too. this is a š© show
kill hostiles seems to work for this
crazy how you got there and so many people are going to p'jem. what's the disconnect?
wrong text
originally i was looking for the planet archer had to help shran broker a truce with the vulcans
seems xindi hostile hunt not scoring, killed a dozen and nothing
do you have full synergy on the officers? archer, trip t/pol/shran/phlox?
???????????? you have to have full synergy to score?
No, but previously full synergy on the new officers borked event scoring
But i just popped a 51 survey with full synergy and scored, so it's not that
no not got any of them but they only give bonus points in this one
what level xindi are you hitting
35
you have to hit 40s
its doesnt say you have to hit 40+
those 35 xindi are basically regular hostiles, they don't count
ffs this game is getting more stupid, they could at least put that info in the event discription
to be fair, it's not the game's fault. it's the PMs who seem stupid.
last arc: "it cant get much worse than this"
new arc: "hold my beer"
Super supportive stfc as usual treasurery still can't be opened try to put a ticket in about got this fabulous message
I must just look at this as what could of been
So this announcement was bs
I am killing hostiles with archer as captain and both phlox and Tucker as sidekicks and Iām only getting 60 points per kill not the 90 I would expect from the description
the hostel hunt SLB is not working for me i keep hitting the x'indi ships and nothing in points
Frozen
is the hostile event not scoring?
need to hit 40+ xindi
maybe next time they should put that in the description
can`t open my treasury no rod to buy in stores
i dont understand why events need to seem cryptic
Canāt use broken rods to open treasury
if the Hostel Hunt SLB is for offing X'indi LVL 40+ ... that needs to be in the discription
What's going on worst ever
after fix still no way to open treasury
Keeps loading in and booting me out
I'm putting up a sheild and go bk later well frustrating
<@&509690795536941056> Well since your āfixā for the treasury issue was released, now I am locked out of my game completely. Wonāt load past 76% and I have reloaded app 3 times now. GET IT TOGETHER FFS!!!!
Can't put up sheild can't get in long enough
Wanted Xindi are not incorporating the boosts from specific officers, using archer/tucker is only resulting in 50 points instead of the 100 given on normal xindi reptilians give with the same crew
Why do Suliban Bounty hunters only score 20 points per ship destroyed verses 60 points for all others when crewed with Phlox, Archer, & Tucker?
Yup. The fix helped with some players but we're still getting some reports that its not fixed for everyone.
Is the treasury bug that desealing rods donāt work once you have them or that theyāre not available at all?
i guess you have to hit the LVL 40+ ones in x'indi space
hostile event is lvl 40+ xindi
scoring in the Encrypted transmission 3 is not functioning. I have contributed and helped alliance members with no score issued
transmission 3 for me is kill hostiles..... lvl 40
but in all realities thats not what it says
is the correct planet
treasury still broke
Treasury broken!
Should have said Store is broken. No $ fixed faster.
its a promo bug, scopaly steals your rods so you have to buy them back in the store XD
Can't buy if not offered though...
trust me they will fix them being missing from the store first
Issue with Hostile Hunt SLB not giving extra rewards for using Phlox, Tucker or Archer
SLB seems broken for most people, too. Some can score according to the description, including me. How does something like this even happen technically
Why is the scoring different for suliban bounty hunters vs other hostile ships when using the same crew?
I know I don't need to say it, but I will...#firethedevs
probably better to get rid of the whole team. promised us quality this year but the amount of bugs has destroyed that promise
Sama issue here as well
It's a problem for some and not for others, we're just unlucky š¤£š¤£
ive killed hella hostiles and the slb still isnt working lol
what are you hitting
i still cant get the desealing rod. the discord says put in a ticket, and the chat bot doesnt let me.
Then the description should say that.
for the slb is says hostiles
what level
post a screenshot of your event
So now I need to put a ticket in to spend my money?
yes, and they need to be 40+
Encrypted 3 for me is help or donate to alliance. Scoring is not responding. S84
wrong planet.
is the correct one
Treasury desealing rod options stil broken
I give up I've had enough tonight
Iām not getting anymore rewards past rank 4 in the Hostile Hunt
Treasury is STILL not working, yes I've logged a ticket
Network_error_403 still in effect
Agree treasury not working i have also submitted a ticket
rule of aquisition 513 treasury is always broken
Treasury still broken. š¤Ŗ
Ok we get this lovely kind message about the treasury problem. Very nice. So I have the problem, i put in a bug report and get told you know about it and I wonāt get any communication in the matter. is that āour support team would be more than happy to help you?ā I donāt think so!
Any update on this? One of many who still can't open our treasury despite having 4k broken desealing rods. I put in a ticket, but we all know how that can go. My clock is ticking...
I am unable to acquire the rod necessary to unlock the vault. The item is not available anywhere in the store. I am on server 27
same for all of us, would be stupid to miss on the treasury due to problems on their side
And I'm 21 from unlocking e-pic š
Same here with e-pic and treasury also not working here too.
We did just get a update, so that's nice.
Team is working on getting a second fix out. Will try and get a timeline.
Can't exchange broken desealing rods in server31
I do appreciate the better communication this month. Even with all the issues (too many). I'll give you credit there are announcements being made.
Thanks! Going to try and keep the comms coming!
I have been watching my frequency modulators for upgrading my Franklin and have not noticed any increase for the amount needed for an upgrade for several days now on server 69
franklin or franklin a, and were you hitting when you hit the hostile limit?
37 or higher swarms for the franklin a, below that for the franklin
franklin and not sure what you mean by hostile limit. usually after ships have returned to base I notice some gain towards amount needed but hasn't been any increase that I could tell from the wekend on to today
there's a 2k hostile limt each day
doubt I have ever hit that
were you auto grinding any ships?
mostly I do daily's and some events particularly swarm ones and hostile in gneral that I can do with a level 32 ops
you probably just need to reboot your router
thats all I have time to really do most days.
(that was a joke, by the way)
actually did that this morning because internet crashed last night and would relink this morning till I rebooted everything
heh joke or not had to do that this morning
either way time for work will ahve to coem abck after work tonight
one of the common dopely support responses (last year?) was that poor user experience was due to unstable/poor internet connection and that we should reboot our router to ensure network performance
that doesnt surprise me somehow
back to the salt mines for me. everyone enjoy the fresh batch of bugs
Seems syndicate event dont give 5points/syndicate point.
Still canāt open my treasury. If you canāt fix it you should comp us the officer shards. Canāt source Riker E so this was my unlock
This is holding me back from doing things in game as I need the lat to progress and the mats will there be a compensation gift?
DM'd ya.
same here. sometimes it counts, but mostly it doesn't!
way to go doppley this hostile hunt slb you got all the high lvl players hunting in low lvl areas making it 5 times harder for lower lvl players to get kills god job dont think you ment it to work this way but what a loopole for high lvl players fix it
You get about
it looks like only the augment enemies do not provide extra points.
and hi m8 š
@slate wind - Treasury unlock also not working for me.
What the he77 is going on with the desealing rods????
i install the game with Google account 1
i launch the game with Google account 1
i want to play the game with google account 1
so why does it keep logging into Google account 2?
this game really needs a log in screen.
one where you enter log in details.
Still no treasury rod in store and timer to open ticking away
change the primary account in ur google on ur device
have u tried that..?
do it in the playstore
I'm currently OPS 43. These are some of the rewards in the March Choice pack. 2* mats at ops 43 makes ZERO sense. The Elite pack has the proper 4* Mats.
How does it compare to the ones from earlier months?
@earnest crest , I don't normally check these offers due to being on a limited budget. I checked because I MAY be able to afford the $49.99 price before the offer expires. Normally the only purchases I make are the Elite BP and Elite Officer Flash Pass
Understandable, I just need a baseline to determine if it's a bug or if it's feedback on the content quality.
finally got it to "log in" to the correct Google account by removing the other one from my tablet, but now loads a new game account instead of the one linked to that Google account.
making me do the tutorial again...
Fix is coming!
its gonna do that
@earnest crest , I'm checking with my alliance to see what their offer is showing. The Elite Rewards are showing 4* mats which is why I think it's a bug somewhere.
I'm still getting 3* at ops 58
Any chance this fix will be released before everyone's Treasury timer goes to zero and it disappears, or is this an attempt to add some frisson to our lives?...
Yes! I believe so!
@rapid condor, at least this is one bug that I don't have to worry about. I don't have enough broken desealing rods to turn in and I can't afford to buy a rod
i dont see how a 43 is getting 2* mats in a chest and what does how does it compare to previous chests matter..? trying to sidetrack the convo eh lol
@prime lion, it's a response to my question on the Choice Rewards Pack this month.
im well aware
im saying ur an ops 43 with no use for 2* mats right
so why would u even be offered a chest with those mats in them
seems kinda pointless
@prime lion, exactly. On top of that the initial reward includes 2 each of 3* Rare mats.
@earnest crest , I checked with another ops 43 alliance member. He's seeing the same offer.
lol im seeing the same and im ops 40 different server but mine only offers 1 3* rare mat but i have 2* grrr
@prime lion, it looks like ops 40+ are seeing the ops 20 Choice Rewards
they only offer the 99 in the webstore huh
The treasury took my rod but didn't open
Still bugged here cant even see treasury active yet. Even after the fix. I have placed a ticket, but got a canned response. Anyone else having this issue still?
Yes, but we've been told a 2nd fix is coming. No idea when though.
Ok then. Thank you
Check is in the mail.
2nd treasury fix still did not work, even after restarting.
Didn't work got this and still this...
Nothing in recruit section still
@slate wind
@slate wind same
treasury is still broken for myself as well, no comp chest eith, will try again in a couple hours i guess
comp chest yes - treasury no!
Still canāt open my treasury even after claiming your comp gift. Tried on pc and phone. Even cleared localization. Updated my CS ticket with this information as well
Same here got the chest but still no option for the Rod
send me riker, keep the rest!!!!
we want riker, not a dirty biker
Same
Still can't find the pop-up in the store to purchase the rod either
@slate wind i got the 12k coin chest, i have fulfilled the 700 hostile limit, and yet, the desealing option is STILL not there.
Yep have 4480 scrap and still not in recruit tab
Glad I'm not the only one. Updated my ticket. š¤·āāļø
I cleared localization and now the vault is flat out totally disappeared. I don't even have the option even though I completed the 700 hostiles and claimed the 12K chest
Yup. Following up.
so Scopely don't tell us anything about quality. You don't even know the meaning of this word. You're obviously not able to do the slightest check of a bugfix
Why why why tell us something is fixed when it's not š¤
It worked for some people in my alliance but not everyone.
Two of your support guys pretended, they had manually fixed my q trial, removing silent hostiles .... guess what ^^
I got the 1200 Enterprise coins but not the desealing rod
Nothing fixed with claiming chest still no treasury in store
Checking in here, same issue. No option to trade broken desealing rods in the recruit tab.
Same issue for me. Claimed the cheat and no result.
I even did a repair as I play on PC.
Yup! Looking into it.
@slate wind do we have to send ticket again?
@slate wind No option to trade. Also, not showing in the Store to purchase.
Don't think so...
still cant unlock treasury and when i asked cust service they said Yes we know!!
Thank you. Still waiting
same on Treasury
Did anyone else lose all their desealing rods?
Mine is still here. Enough to unlock
Please release me, let me go......
I had enough for an unlock and now they are gone. I didn't use them either
The what?
Yep same accepted gift of coin and treasury still broken. We do not get the screen to convert shards into rod to open treasury.
Nor does the option in the store to buy the rod appear.
Same for me Hayata
Steeeeeeerike 2
Treasury Desealing Rod not showing up in store. No chest received.
Same here. No option to buy a Desealing Rod in the store (not that I can afford one). No option to convert broken rods, but I'm not stressing over that because I'm almost 900 rods short ATM. I'm planning on opening the Treasury next month, but the bug is ridiculous.
STILL NO desealing Rods
with it this bad ud think they'd just give treasury to all players for free
Who knows what havoc that'd cause.
honestly the 12k event store currency was very nice. i hope they fix this issue soon though because i need me some riker.
it was nice but at same point it was supposed to fix the issue, since it didnt thats more time ppl have to wait for them to "fix" it again and thats if the next fix works, by the time it does get fixed treasury may disappear for some ppl and they wont be able to get it if they were going to, so just giving it to all players for free would be a fair compensation in that regard
Just buffed my augur with my cerritos for the cerritos SLB and now it is dead but no dead. I can't attack anything even though it was half health when I buffed it. It died immediately with the Ceritos buff.
did u try resetting client already?
Restarting client made augur completely dead. It was killed by the cerritos buff
got too strong for its own good? š
Actually after talking in AC I went to repair it and it popped back to life but at a lower health.
Now switching back and forth from attack to recall to repair it dies and comes to life but never usable
Recalling for repair
Hello, I am here to fix your treasury. I also fix the milkshake machines at McDonalds Best of luck
š
at least you fix something, instead of saying its fixed twice now and nothing
Good to see I'm not the only one who claimed the chest to still not see desealing rods
Claimed the chest, still no option to get the desealing rod
Still no desealing rods, no chest, no nothing. Please sort this mess out ASAP.
Server 51, ops 53, iOS (iPhone 12 max pro) still can not restore broken desealing rods to open my treasury.
Claimed chest, still can't exchange rods, restart didn't help
Same here
Treasury never opens for me. Hence my broken desealing rods count.
193, PC, multiple restarts, still no chest and still no rods
Also reports are some have gotten 2 treasuries.. whats the odds that instead of giving people who didnt get the buff to open treasury they gave the ones with it two.... C'mon Scopely
Attempting to kill a Q trial hostile I've been working on for weeks. When I target it:
Serious fix the voyager advance sensor error. This is ridiculous I canāt use it.
There are 3 months worth of choice claim chests available to compare. If they're all the same, across multiple people, then it should be treated differently than an acute deviation from the norm. In the latter case, it's likely to be a bug that can be fixed.
There's enough data now to categorize this report as not that, and this is probably just a poor quality offer that shouldn't be purchased, like the vault of latinum. You may still contact CS and let them know that you want something better offered before you'd buy it.
Compensation chest claimed and still unable to open treasury with broken desealing rods. š¤·š½āāļø
Manage ship, click upgrade crew, go back then game crashes
Same as others, claimed the chest and still no desealing rods.
What's wrong with you?!
I have Archer and Tucker on the bridge, but am still getting only 100 points for killing a Xindi hostile.
This thing with desealing rods needs to be fixed soon or your going to loose a lot more people due to ineptitude
@sinful marsh It is 50 points without them on the bridge. It is scoring correctly.
Still no desealing rod in store to buy claimed chest fix don't work
@slate wind hi, sorry no comp chest still can't open treasury and can't send ticket...
Server 108 Player SirConnery I have claimed the gifts chest but still can't open the treasury please help
When did they start giving out starbases as stations?
Station kitbash system.
They're aware that some people are still having issues, they're working on trying to make things right.
Also, please don't cross post (posting the same thing in multiple channels)
man this game just keeps getting more broke by the minute
Guilty of that myself. I remember when I first started posting here many moons ago, and I thought the community managers were Scopely staff. Come to find out they're actually players who assist players in communication with our Scopely overlords. And I applaud their patience with the masses. I personally wouldn't want to have to sift thru all the "Treasury's Broken" comments to find players who have legit concerns. (That haven't already been reported)
treasury bug fixes must only work for the paid to play members, still no fix here either, also same with training, been maybe 6months and no fix there either
Canāt exchange broken desealing rods. Have opened compensation chest.
Why is it that after I use a ship ability (Cerritos or Titan) that after I select the supported ship & hit attack, my support ship attacks the target instead? This has happened multiple times, but I just chalked it up my fat fingers not actually switching ships. Until just now, that is. After the supported ship hit a hostile, I selected another target & hit attack. Instead of my Newton (which had already been through an attack after support), my Cerritos attacked the target.
This bug has happened on both my Android tablet & PC client.
I claimed the comp chest and STILL can't unlock the treasury, I've cleared localisation, checked the store on my phone and even on the website, the pack is still not there.
At this point I think they're aware. Best to open a ticket with Customer Support and wait out the fix for the fix.
I have, this is after the fix to the fix
Honestly I don't think anyone at Scopely reads this board. The community managers sort thru the reports when they can, and relay pertinent information to the Development Team. Reporting the same issue over and over (not just you - scroll up) is just diluting any other reports that could be addressed.
Tried to leave a ticket with customer support. They are not taking any more as known issue
Sorry, we need to fix the fix so that the fixed fix is actually fixed, this could take a while. Your Treasury timer will have run out by then but that's your problem
Even after claiming the comp chest no rods option
It should state +50% not X 1.5 there's a difference
What is the difference? 1 x 1.5 is still the same as a 50% increase
50 X 1.5 X 1.5 Ć 2 š <> 50 X (100 + 50 + 50 + 100)% š
(50 x .5) + (50x .5) + 50 is still 100
If you only have one officer on board yes
Bit as soon as you have two or three the proposed bonus is wrong
The officer increases in scoring metrics have alway been an addition. You're expecting a multiplier to be added on top of a multiplier.
Well if they had mentioned it as a percentage there would be less confusion ( and less of a maths mistake)
Although I see your point, it's always been that way in these events. Same thing with the 2 day mining event we just had using officers for additional credit. The event specifically states x1.5 for each officer individually. It's not a compound equation. But feel free to continue the argument with Scopely support. š¤·āāļø
I got Archer on bridge for one ship and Trip on another and I still seem to be scoring only 20 points in the SLB for both... Am I doing something wrong or is it a known issue?
What hostile level does it state at the bottom of your event description.? I'm not certain your ops lvl or requirements.
Same problem š
Unfortunately still no broken desealing rods š available to claim after comp chest.
so ive filed a few support tickets on this now but no matter how many times i pull beverly crusher shards from ultra recruit chests im stuck at 34/36 shards for unlocking her and its been like this for over a month now
I'm here to chime in about the ongoing Treasury bug issue... As for me, After accepting the compensation gift which was supposed to fix the Treasury I still cannot trade in my Broken Desealing Rods in order to claim the Lockbox. I have the required amount. The Trade tab should be in the Recruit area before the Officer tabs. Yet I cannot see it. Also, I have searched other areas including the Store and no trade tab. I hope someone fixes this within the 2 days limit currently on the Lockbox screen! Thanks
IKR - it's been weeks and I am actually out of species loot today and can't pull any chests
@umbral nexus ^ any news on Voyager advanced scanning bug (going into very long cooldown)
Sincer the last Arc I wasn't able to log on web store,I raise many many tickets but nothing.What can I do?
I still can't exchange broken desealing rods for a deasealing rod, nor can I open treasury despite it being unlocked with max points. I have 4,680 broken desealing rods. Server 28. It works fine on my other account on Server 201.
Also same ^ server 106
Same for me
@slate wind Slowly but surely it's enough!!! Thanks for the many announcements, but the treasury is still broken. 𫤠Scoply repairs a BUG (e.g. wave) for which there are then three new BUGS. š« . Honestly, life is too short to play Star Trek Bug Command. More and more people are leaving... not because of the 100⬠packages and not because this is just a P2W game (many have become accustomed to it). They leave because the game just doesn't work anymore and it has become exhausting every day and with every event... to deal with new BUGS
is there hope that the treasury unsealing will be fixed before the treasury disappears?
I keep getting unselectable systems on Android. Normally happens when I use a bookmark to go to a saved system
means this if i dare to hope i will become insane ?
i get that all the time too. but my impression is, it happens if I have visited a system multiple times this session
Sorry for the smart alec reply.... They will likely extend the ability to unlock the Treasury once the fix for the fix that didn't fix the fix is applied, if it's not done prior to the cut-off time (much like event stores that run an extra amount of time).
Worse case scenario, you might have to hit 700 more ships to unlock it again.
I have 2 days left on my treasury and still can't see desealing rods
It is impossible to use ship's abilities such as cloaking, support with cerritos or tital and summoning with discovery
I'm ops 28, it only says "Defeat Hostile | 20 pts". Furthermore for Bridge officers it says x2 pts for Phlox, x1.5 pts for Tucker as well as for Archer.
Have you verified the points you see in the pop-up are correct? If you're using the bonus officer you should be seeing 30 pts per hostile for the 1.5 multiplier. If you're using Phlox is should be 40.
*Disclaimer: I am not employed by Scopely or even a community manager. I am just another player sharing your pains & watching the train wreck unfold while waiting for a lvl 46 silent hostile to spawn near enough to beat the lvl 57 in my designated system.
So I'm guessing as compensation for the treasury balls up we'll all get a free treasury unlock š¤£
Every treasury unlock you don't purchase from the web store is free. It's interesting how many players seem to forget that it was free to begin with. I'm sure we will all get something for the inconvenience of having to wait until it's repaired correctly. But is it really realistic to expect an additional 4 months' accumulated value because we had to wait a few days?
If a waiter spills your drink on the way to your table & has to replace it, do we expect our entire meal to be comped?
You're assuming it will be a few days, what lately has given you the impression this is a likely outcome
Were you around for the Your Treasury is Full bug? Took down the entire game across all servers to fix that one (maybe a year ago now). But they still had it fixed before the end of the collection time-frame.
Besides, they don't want to start handing out actual refunds for non-tangible item sales.
Yes I do remember that and was here for it. Do you remember the compensation chest for it
Yep, we got 1200 broken seals if I recall. But that was a safety issue. This is an inconvenience
We got a monthly elite chest. It wasn't a safety issue and was a major inconvenience.
Yea, Treasury us still broken. I was planning on purchasing it as this provides enough materials for me to get to level 50... the frustrating part to me is that they said they fixed the issue, and Technical Support won't event acknowledge that it's still broken.
Talk about a disservice to the people who pay their bills...
Tell that to the players who reported siezures from the glitch. That was the only reason they had to shut down all servers.
Doesn't change the fact it was a major inconvenience that lasted a long time resulting in the, what was called an oopsie chest. I would expect the same thing again. If you only got 1200 rods you missed out big time
Got it. Glad I don't have to eat at the same table in a restaurant with you. I spent many years managing customer service & have no desire to continue an argument in which your intent is to get something for nothing.
I'm sure every other player would agree they deserve nothing for the ongoing inconvenience and let's call a spade a spade, borderline incompetence. You're right, let's just say scopeley we appreciate your hard work and don't mind these occasional hiccups, please carry on.
I don't care about compensation as long as I can trade in my broken rods to open the treasury. I want those resources before the weekend to take part in the spend event. š¤·
Actually I do have one more question... Do you have a scrern grab of your desealing rods ready to open the Treasury to begin with?š¤
You do seem to have missed the point, you can't get the rods either in the recruit tab or in the store.
Did I?
Yes big time. Show me where you can exchange them or buy the desealing rod. Seriously admit it, you work for scopely don't you
Here is my server 28.
4680 broken desealing rods, no option to exchange or spend or even purchase a desealing rod from store.
Seriously admit it - I think you weren't able to open yours either & are jumping on the bandwagon in hopes of getting something you don't deserve to begin with. If I'm wrong, your screenshot would've been an "In your face" which would've been satisfying for you.
Hmmm now your starting to get personal, you really have completely missed the point. Well when you clock in for work at scopeley next please pass on how much everyone appreciated their efforts.
Yes it is a pity when you run out of a logical and coherent argument. Words clearly aren't your friend and this conversation obviously is beyond your understanding of the basic mechanics of this game. Good luck to you
Same here on 139 Galileo
Good to see you found your thesaurus, that meme was rather embarrassing for you. I didn't say I was better than you, seems you have an inferiority complex, there is help available for that.
No option to use rods nor buy through the store. On 121.
Alliance mate had the treasury 700/700 ~30 mins before me, and he managed to get it unlocked, so they have solved it for some people.
Same issue here. L39, 20 pts per any hostile, 1.5x bonus for Archerā¦had him in an officer slot, nothing, now as Captain, still no bonus.
When fixed? Timer to claim keep running and i want to buy rods for going ops 53 youu only can compensating with same stuff in chest
It's impossible to time a screenshot, but I verified and I only get 20 pts for each ship.
I wouldn't trust the pop-up anyway. But there now other players reporting this same isssue. You'll need to contact Scopely CS to have them look into it. Despite the accusation above, I'm just another player watching this train-wreck of an arc.
"Once this chest is claimed, your Treasury will be fixed and you'll once again be able to see Desealing Rods as intended. Please claim this chest as soon as possible." Well this turned out to be a lie as well, my game is STILL broken.
@umbral nexus the Borg cutting beam prime and artifact don't seem to work.
Check this out and see for yourselves.
I have never seen devs break as much stuff as you when adding stuff....stuff that's been working great, you manange to break. If I were this bad at my job I would be homeless.
The 38 system doesn't have silent hostiles.
Only the 41+ systems that need tokens to enter.
That's the ones with silent hostiles.
Sorry, thatās a different bug, it took my token but didnāt take me to the system
5100000 -> 5270000 is not a big increase, isn't going to be more than a rounding error in your screenshot.
Well I feel dumb, I thought it was in the system cause when it said ādo you want to use this tokenā I assumed it would take me there
Rods still not fixed!
It reads in the description as a 10 million percent increase.
So something isn't right.
As the front page of it reads that at max it increases the weapon by 2 billion.
The numbers work that it starts at a 10 million increase for lvl 1 of the artifact.
10 000 000% of your beam would instakill anything within your level range.
it's 10 000 000% of 1.
scopely math.
It still doesn't work out right now matter how the maths works out.
Its a flat bonus of 100,000 at level 1
Not if you read the description of the artifact.
I know. For some reason they x 100 and bunged a % on
@umbral nexus still cant open my vault. There needs to be a huge comp pack for this not just a few thousand event store credits.
This is beyond ridiculous from a company that makes what it does off of its players. You can afford to do better!!!!
Then it isn't worth anything to anyone, they need to fix it one way or another.
it is exactly a bonus of 1 00 000 if you read the main stats page.
it becomes 2B when you max it.
1st level is for fresh cubes, you need to level it up high to match your higher level cube.
The main text says āflat bonusā and gives 2 billion, whilst the details says 200 billion %
Itās the same as saying 200% when you mean 2x something but like making life hard for yourself
at level 5 it starts adding 0's, making it scale to higher level cubes.
Then it's not worth the money I paid. I figured it was just reading one description wrong, either way it shouldn't read that way.
That in of itself is a false advertisement of a product.
you have to dig past several perfectly accurate descriptions to get to the vague one.
the shop tells you the flat bonus at level 12.
the artifact screen shows you the flat bonus at level 1.
only at the upgrade path will it show the vague % numbers.
reading comprehension is expected when you buy things.
šµ I'm not waiting on a lady, I'm just waiting on Riker š¶
š¤£
server 145, claimed chest, no option to exchange broken rods, tried PC client and android, so still broken
Same for me on S11
1st fix didnt work and 2nd is not working either, claimed gift as per instructions, even restarted game and it still does not allow open treasury
The lag is real today on Server 31!!!
Cannont claim rods on 125 either. Have submitted to scopley its gone very quiet
Just to prove my issue
the only way scopely takes this issue seriously is if we band together and post riker memes/gifs
Zone is Very slow to load and you get this error multiple times.... hostiles are "killable" but you can NOT summon any hostiles there anymore... if you try to summon it just does nothing, no "no hostiles available" message.
Desealing rods are not working for me, S26.
Desealing rods not working S10
Not showing Desealing rods for me on S93. Got a ticket saying they are āworking on itā.
no option to buy desealing rod. server 700 level 29. Windows 10 and iOS
Guess it was another nonsense update. The treasury issue is still not fixed
Desealing rods are also not working on 106
Seems 106 also no longer has support coverageā¦
I hate to tell you, but it's everyone and we've just gotta wait
Iām still having the same problem as well on server 28
Good Morning.
I keep trying to sign into the Scopely store. It has locked me out after resetting my password several times.
Canāt login
S49 unable to use broken desealing rods. š
It's a widespread issue
Oh nice! We were concerned that the error 200 system hadn't been seen recently. We were gonna send out a search party. Normally I'd suggest waiting to use the Incursions exocomp on those systems (cough, cough).
In all seriousness though, it's sad that we're still encountering this error message at all.
Hehe, scopley broke their treasury cash cow ... and even that they can fix in an adequate time š¤£š¤£š¤£š¤£
@rough star the last thing I'm inclined to do is do hostile hunting during an Incursion.... especially if it's going to put me WAY over cargo for some Jackwagon to steal. ... but that's just me.
I was literally able to collect enough faction messages that way to collect daily between Incursions. But yes there is a risk to it. Personally I'm one of the Jackwagons who embraces Incursions though, instead of bubbling up & doing the bare minimum.
@rough star oh, make no mistake ... I don't Bubble-up ... but I'm usually out hunting bases along with my Alliance š
I just don't do major grinding and leave myself open to someone sneaking up and taking my hard earned loot
Chest claimed but still can't collect the treasury on the 104 @slate wind
šµ Oh where o where has my Riker gone, oh where o where could he be? š¶
Scopely fix ur mess. I had 67 Borg cube prints before event store . The event store allows 75 prints. I got to 97 and you took them away
Still cannot get the rod. Not even located as an option in the store. Wtf
@slate wind another 24 hrs has passed. So I'm asking for any updates to a treasury fix. Time is ticking away before mine vanishes.
Same. They are not even acknowledging the support ticket.
Having the same issue with the rods not being available to cash in even though treasury is full. I tried to submit a support ticket, but it wonāt even let me submit it because it says the issue is already under investigation and just closed the chat
I have completed the battle pass every day so far. When I completed today's, I did not advance to the next level. It says I'm 1.1k short
I claimed the compensation chest as suggested by @slate wind , restarted, cleared cache, restarted againā¦
Itās the sheer contempt towards their customers that is driving me away ā itās definitely making me reevaluate the need to spend any more money on the game.
Yeah. My issue is that they had the problem. Acknowledged it. Sent a supposed āfixā, but itās clearly not working for everyone and now there has been no acknowledgement of a further problem and no ability to even send a ticket (despite them explicitly saying in their last message that if there is still an issue to send a ticket)
I actually would like to know if it help anyone at all, because in my 80 member alliance not single one confirmed it works and neither anyone said here. And this was actually fix #2.
This just worked for me.
Had the issue with treasury since yesterday, nothing solved it (restarts/different desvices) - has just allowed me to open it successfully. Thanks @slate wind
Seems they have gone dark on the matter š it's annoying because it's halted my progress in game. Unfortunately looks like i will miss this one
I just tried logging in from a different device and it worked. Not sure if itās a coincidence in the timing, or if the different device had something to do with it
Check it now. I'm seeing this finally!
Success!! Thank you @slate wind
Really glad we got the fix! Sorry it took so long!
Honestly it's not your fault it's scopley but we all got there ops 38 is now in the oven
Works for me now as well!
Now can I get one more e-picard as compensation š¤£
Congrats!!
Best gif ever
š¶ I found my Riker on blueberry hiil. šµ
Finally, after another restart mine worked too.
I was able to unlock now
Finally got my fix. Thank you @slate wind
great job, thanks
The field training still isn't working for me I know its been updated since the video but they haven't touched any of that stuff so it's doing the exact same bug and it's preventing me from some helpful stuff I'd have moreau months ago if the field training actually worked
@slate wind for some reason cargo seams to be disabled (greyed) and not showing any cargo/loot having or taking, its on all ships
Hey @slate wind any chance to permanently remove silent enemies from q trials?
No loot with beam
Lemme check for an update on that...
When's the last time you updated or reinstalled the game?
@slate wind i restarted game couple of times, and its on auto update
No loot chest in ove 2 hours with over 500 hostile kills
and no Technological Distimctives in 10 cutting beam kills
same :/
I have the same issue, but I thought it was because I maybe auto grinded too many hostiles for the day...
Restarted the game 3 times and restarted the PC 2 times. No change
Same Issue, only miners add to cargo
maybe this one:
https://scopely.helpshift.com/hc/en/19-star-trek-fleet-command/faq/7354-hostile-pve-loot-limit/
We have in place a daily limit of 2,000 PVE battles with loot. Afterwards, loot will stop for the day. This is active so that all players are
Velixsy Bug?
Does that also apply to Tech Distinctives
Same re the treasury
I don't think it is the loot limit. It reset at 5 am and i have not received 2000 loot chests since 5 am. Maybe 700.
This happened right after the event reset
it's not the boxes you get that count, but the number of pve battles
That shouldn't effect th cutting beam but it is.
that makes no sense, its not about the loot, i was grinding hostiles for "Hostile Hunt" event, not loot or resources, and now i can not compete in "Distinction Extinction" event because i was competing in "Hostile Hunt", that's just not cool and makes no sense whats so ever
I agree
Basically we are being penalised for being competitive in the events you want us to compete ?
Most likely when they let loot crews affect the loot of the beam kills, it opened it up to being affected by the hostile limit.
Don't know about you, but if it's one or the other, I prefer the loot crews working.
Treasury is still broken for me, have the points but no option to exchange my broken rods for a full rod, guess i'll have to wait and see if next one will work
I prefer they not limit us as players
I want both. Can't compete in the cutting beam becaause i compete in the hostile hunt.
Skylord, It will be available. I had the same issue yesterday. It was there today.
Desealing rod still not fixed.
send obsidian a pm, he's been reaching out to the edge cases
Bear,after the treasury is full, it takes about 4 hours for the Desealing rod to show up. The same thing happened to me. But after a few hours, the option to trade broken rods shows up.
Every exchange hostile gives no loot. Help.
Oh wow. Noted thank you.
Ship selection in system are somehow reversing. During the Cerritos event I would buff my Newton, kill a hostile, select another target, and my Cerritos would proceed to attack. This has been going on about a week or so. I thought it was me missing the ship selection after buffing, but now it's happening with the 2nd or 3rd hostile after buff.
i though everyone who had issue with treasury was going to get a compensation chest, i didnāt see anything
so this is new (displaying building in progress instead of ships currently being repaired)
Missing rewards from Cerritos event. Logged off before event ended & nothing when I logged back in. Web store mission key was awarded instantly. Already put in a ticket, but posting here as I'm sure I wasn't the only player affected. Server 34
Not new, it's been going on a few months
Well not on my server (84)
Anyone still not able to trade broken for desealing roads?
I personally think it should be raised, its easy to hit it nowdays.
@slate wind Treasury still not working for me..
DM'd ya!
@slate wind my borg cube isnāt collecting any loot from hostiles. Cargo is empty and no progress on event board
There is a 2k daily hostile kill limit, after which you stop earning rep/lootboxes/cargo/xp. It resets at 5 utc, ie. one hour after daily reset.
Very laggy and choppy the last few days on server 78. Not sure if its a global issue but my many people from my server are expierencing the same. Its not an issue on my end.
still getting the silent hostiles, i presumed this had been fixed ?
no ships collecting loot from killed reds, but scoring for events. If is a bug, it is sadly expected as Scopely. If i hit the hostile limit, then they should have a counter so I can see how many hostiles I have killed! And, I agree, why have SLB events to kill hostiles for 2 days if you can't kill as many as you can????
Still no desealing rods
Yea i have alot of broken desealing rods.. but my treasury never went active or opened. Scopley dont like me i guess.
Did you have 4000.
I canāt even buy a desealing rod from the store I killed the 700 hostiles 2 days ago still nothing
I still don't have the option to turn in my desealing rods. Same with other people in my fleet
Rare formation armadas just glitches out and can't be set on Kamin 78
@slate wind I was told to DM you about my treasury being bugged. This has been a consistent issue for about a year now. When the treasury event rolls around it never opens for me. Maybe you can help. Here are some screenshots. Let me know if you need more information.
@slate wind have over 4k rods still not opening
Having a problem with getting Borg probe award's. No nanos in cargo after defeating probes.
There is a hostile l8mit of 2000.
Oh really. Like only 2000 nano's a day?
2000 hostile per day
I canāt even see the desealing rods in the store to buy it
Still can't open treasury and only one day left to fix the bug. Pull your finger out scopley, NOT HAPPY JAN.....
This will put my ops lvl back a mth.
Borg Cube HP is still buggy. Constantly showing lower hull and shield hp it actually has
scroll up and see what others have done re: reporting this š¤
Canāt do exchange armadas if there arenāt any to do.
not a bug, 2k hostile limit, resets an hour after daily goal reset
for some reason my mayflower wont collect cargo
wonder how many times a day folks hit this and try to report here as a bug...
Treasury still broken
@umbral nexus @slate wind Is this broken again or was it never really fixed? Q Trial...
more than a dozen each day
and sometimes someone will have said it right before they post and they'll still say it
why are the lv 41 sleeper dropping Uncommon drops when you need rare drops for treasury items
because you're hitting the wrong level hostile
i cant hit any higher at this time my ships aren't big enough
then you can't use the refinery for the new artifacts
i get plenty of uncommon drops there should be a refinery to refine them up to common then rare
think the 44s drop uncommon as well
It's ops gated, it has been brought up that previous tiers of loot need a purpose for higher ops players but there hasn't been any word on a change.
i am ops 46 an semi ftp so its a pita to have a something so nice right in front of me and not being able to use it
The carrot on the stick says hi
Houhston ,,,,,, it wont attack..... it's been following me for about 40 mins.
It chases, doesn't attack - ? Some systems, chasers go the other way or get stuck. [FKR] more screenshots, i might go back to android and get a video..... Regression?@slate wind
Are people supposed to be able to hijack your armadas with quick-start?
While not a nice move, there's nothing to prevent it until the devs make it so you can't start an armada while one is already started.
Go to galaxy view, or switch to another system, and come back. Happens to me all the time.
So my borg cube has been auto grinding all day and it's made ZERO experience any ideas why ? Not the first time I have used auto grind to level it up what did you break this time. Server 96 Gildorion82
My lag the last 2 days is constant and I've barely played because of it. Any word on fixing that? I have a top notch PC and everything runs smoothly except this game... A mobile game...
There is a 2k daily hostile kill limit, after which you stop earning rep/lootboxes/cargo/xp. It resets at 5 utc, ie. one hour after daily reset.
it's still chasing me @slate wind
flying in the other direction
my chaser is still up here
Try rebooting yet?
regression
You broke it yourself by exceeding the 2000 hostiles a day limit
I am trying to report a bug, but none of the options appear in the required list of reasons for reporting a bug. I canāt say ānone of the aboveā. When I select ālatest release issuesā it gives me a list of known bugs (which mine is not listed) then closes the conversation. How am I supposed to report new bugs?
The silent enemies has already been reported and is being looked into
You can always submit a ticket via email. Details are in #š½-how-to-contact-support
Treasury still **** I see. Only 17 hours left. Come on scolpey pull your finger out of your **** and fix the game
no idea what is is/was, my mate buffed my stella with his titan and cerritos and since then my ship suddenly was displayed as dead but at the same time the armadaleader, the display said i was not inside but the armada went as normal.
very very disturbing
@slate wind @umbral nexus Still no Desealing rods available in the store or in the recruit tab to refine. No fix has been achieved
look at channel and follow
or get hit by helpshift "they dont care"
it's brutal
tag obsidian hamster
I tend to neglect my cube so apologies if it's been reported before... Cube shows it's hull being down to nothing when it actually isn't. Usually happens after hitting like two hostiles
@bold rampart
looks like the treasury will time out before they fix the bug
I saw your earlier screenshot but its still not working on our server
Yeah and theyāll send us a generous compensation chest of 800 ultra tokens š¤®
Write to the support. For them it's done - they will do something only with a report
US Server 54 is having the lag of the lifetime
tried but not able to get past tribblebot
I'm not getting credit for having Archer on the bridge (or as captain) in the Hostile Hunt SLB. Another user confirmed the same. We'll get 30 points for a few hostiles, and then it reverts back to 20.
huh... lol
@earnest crest I still have silent enemies in my QTrials, I thought they removed those from the trials?
same here, but only for the augment enemies. the bonus does not apply there at all.
Game is completely unplayable at moment. Keep getting booted. Lagging. That's despite good network connection and updated app. I'm on a droid phone.
Sure would be nice if the stfc website worked on mobile (Safari)
Nice that emerald and ticketed events have been released with no tickets. Come on scopely get your act together
Phlox BD ability doesnāt appear to work at all
Which one? PVP or Loot? Or both?
Are there limits on ent-e data shards? My option disappeared after 20 shards....
Please fix the event timers it's been long enough you should have had it fixed a long time ago.
DM'd ya!
DM'd ya!
I havenāt got the event ticket yet
Server 104
And thereās nothing in the chests
His below deck, which is beam charge efficiency
tickets please wears out ticket normal ones
Regular UC event tickets MIA
Same. UC event tickets missing

I didnāt get the Bārel damage recentless assault,although my armory is lvl.,which was the required level
@slate wind desealing rod still broken
Typical scopely
Ticketed events starting and no tickets ā¦
@craggy estuary , same issue here. I only got the Emerald event ticket
cant open vault... stilll.....
Hi, I did not get the 3rd Hoshi event points (100) and now I cant complete the event in whole.
sometimes there's a scoring delay, wait a bit and see if it scores
I waited 2 days. Its the 5th mission that I completed
shouldn't it have been 140 million with cutting beam damage??? borg ship has 70 million cutting beam and also 70 million in research, so scopely math should have been 140 million in total and not 126 million in battlereport
@umbral nexus @slate wind 
@everyone When should we expect results from "quality over quantity"? Can't log into PC, android unplayable with crashes and extreme lag. What changes are actually being made, Hardware, Software, personnel?
There's a whale tax for hitting above your level, 10% each level.
For as long as there's š¤”s working on the game, never!
@everyone When should we expect results from "quality over quantity"? Can't log into PC, android unplayable with crashes and extreme lag. What changes are actually being made, Hardware, Software, personnel?
I have a questions ? I did not cash in my desealing rods last time, but i did claim the pieces to make the whole desesling rod. Now, that has dissappeared ..........So, what happened to it?
Finished even't but say's i still need more poeint's
Gone forever must use at the time.
well, that's a bummer.........thanks for the reply...
I am needing help with ticket #21157920
You should contact CS and see if they're willing to replace the broken parts you used. A desealing rod will only work for the current treasury lockbox and will decay if you don't use it.
Help iPad user
CS?
Thank you
@umbral nexus check ur dm pls
Hi I'm having issues with a mission, I have no missions left in deneva but It still says I need 1 more energy manifolds to continue with the mission. I've contacted support but had no response and it's been nearly a week now what should I do or is there something you can do to help
The 'info box' for the current 'Lucky Shamrock' event store is saying there are only 9 officers available... I counted 28. Not sure how much that matters for your compliances with the different gamba authorities.
There are only 9 different officers (T'Ana, Seven of Nine, Ent-E Riker, The Doctor, B'Elanna, Ent-E Troi, Harry Kim, Tom Paris, and Tuvok. Each one appears 3 times with different numbers of shards.
Ah, whoops. Please excuse me.
I think the game just crashed (US). Canāt log in.
Nevermind. Itās good. Must have been a signal issue.
I'm still having problems with my Treasury Vault not opening, please help!
3 hours to go and still can't open treasury. Do your job properly scolpey
opc shows diffirent logo bellow
What missions do you have in the archive?
S157 lag, crashing, freezing. Giving up, cannot be arsed with this constant š©.
Same EU 155 choppy lagg!
No place to spend ex-borg emblem earned from refining wanted ship bounty in ex-borg store even at exhausted.
What's funny is once you hit liberator, they're no longer in the xindi box. But yeah sitting on a bunch of them and they don't ahve a purpose
I need help on a ticket #211517920
There is a problem with unlocking Tucker. The Tucker cost is $99 but then you only get 800 coins for an unlock that says 4800 needed. That would be $600.
Thatās intended
So then why is Tucker not unlocked when it says āUnlock Tuckerā
Because scopely considers 100⬠way way too cheap for leasing some pixels
This one? There's nothing wrong with the labels. If you had 4.8k patches, you would get a full unlock.
Another problem I had on the same issue of getting coins for Tucker crewman is the #2 Translation. I could never get it on two different devices because #2 never showed up. I had two #1ās
Yes, when I bought crewmen before unlock gave me the crew member.
I'd contact CS about that. During certain hours of the day, two 1s could appear if you bought the Hoshi unlock. The 2nd event should still have popped when it was scheduled though. They can investigate if you were somehow bugged.
I have contacted them and someone told me to restart my device next time that happens. I spent two hours on two devices and both did the same thing after restart, restarting program and reloading the app on the one.
The first one shows the patch used the second is the 100 pieces with 4800 whatever coins
I think the label on the first indicates how to unlock trip, not that you will unlock him with one pull.
@umbral nexus @slate wind Still no rods on 193 for me and my fleetmates.
Treasury now over and right up till last minute no way of opening treasury š”š¤¬š¤¬š¤¬š”
Cant open mine either!!!!
This is server 89ās power destroyed leaderboard⦠with pms to the admiral of every alliance (in the top 30) not in 89, I found out that we have alliances from 86, 90, 91, 92, and 93 on our leaderboard. I knew it was futzed, but criminetly, we canāt get accurate information for our server this wayā¦
Happens after every incursion. Probably see me on there.
Your admiral is on the list⦠but as far as I know, weāve never had an incursion against 86.
They used to be a little better, then went to crap again.
none of these alliances are on my server
Total power was flooded with other server players after the last incursion but appears that it was cleared
Will probably get messy again after the next one.
I've resigned the idea of them ever fixing the leaderboards, would love if they fixed the alliance inventory contributions leaderboard
I just wish we could have leaderboards fixed⦠wishful thinking, I know š
same treasury clock almost run down still no solution for all on the treasury issue
And no compensation chest given either š¤¬š¤¬š¤¬š¤¬š¤¬š¤¬š¤¬š¤¬
Knowing I never spent the Desealing Rod I collected the parts for two months ago, I now find out that it is no longer there when I want to actually open The Vault... rather unhappy
I have the same issue and it doesnāt seem like there is a way in game to even report it as a bug and open a ticket for it.
Yay exception 200 is back and worse than ever
You both should file a ticket with CS. They've refunded broken desealing rods before for people who've made that mistake. Working desealing rods will only open the current treasury lockbox, you cannot save them. @torn widget
If you are unable to use the tribbleshoot chat bot, try the email option listed in #š½-how-to-contact-support
I've got an invisible web gift in the online store. It shows a notification of 1 available, but nothing is claimable. When the 10 minute gift is up, there's 2 and it goes back to 1 again after I claim it. Logging out/back in and hard refresh all tried.
Got the same thing.
Do you mean this
Press the button in the lower left corner.
How'd they get there, and all completed too šš«” thank you so much for your help, have a good one bud š«¶
Anychance cutting beam is repaired? It destroys nothing at the momentā¦.
Sounds unusual. Beam a hostile in a newbie system and see if it is destroyed.
thank you for informing me, that I received NO Spock parts š
it was converted to dust, just the way it shows up
Hello just bought the desealing rod for trƩsorerie but as soon i bought trƩsorerie desapeared ?
Either your timing was off, and your treasury decayed before you can use the rod, or you've hit a bug. I'd contact CS to see if they can help. #š½-how-to-contact-support
Thx @earnest crest
@slate wind @umbral nexus @viscid cloud Still can't open my treasury. No option to convert broken rods and can't buy a rod. 1 hour left until it expires. Good job scopely
Treasury buy button doesn't unlock without a game restart
Borg Cutting Beam new Prime - I purchased level 1 of new cutting beam prime mentioned 70,000 boost to cutting beam but no change in cutting beam damage in description
It does appear to be doing the boosted damage though
Hmm alt-tabbing the game with this screen up has the number of broken de-sealing rods vanish from the top right corner
EU136 FIX VOYAGER MINING SPACE.
Yea, description doesnāt change, but effect works. Probably to your advantage at higher levels, although i donāt know for sure, as iād hope youād still only need to charge it based on the ship value, not the ship + research.
Currenty can not attach forbidden tech it says all ships must be docked even when all the ships are docked
Still can't open treasury
Likely not as important but thought I'd mention anyway. Since the last arc update the Avatar pics. in faction store are not working and spinny weirdy....for all - reset, clearing cache etc....has no effect.
When using the Borg Cube, the hull bar is not showing the correct amount of hull available on the ship when look at it on the system.
The ship on the system shows the hull bar as completely depleted but when looking at the battle report details the ships hull bar is in reality a little below half after the battle finished.
i have a question about the webstore, why can't i add more than one pack per transaction. why is it i am limited and forced to buy one pack at a time and be charged for more transactions i don't think its fair to anyone and that i have to pay more than i have to this i why i don't want to spend on this game other than the fact the is mostly broken after anyupdate
Why would it be more per transaction?
its more fees per transaction for us non americans
if you had cart of 5 items on amazone would you enjoy checking out 5 seprate times insteatd of one transaction
Your comment specified that you would "pay more than you have to". It seems like it's a minor inconvenience to have singular transactions, which would give you receipts for each purchase from the webstore. Those receipts will come in handy if you're not awarded the full inventory of each purchase. #whaleproblems
I still can't use the broken desealing rods to unlock treasury. I thought this was fixed. I just filled up my treasury and restarted game twice.