#šŸ’¬-general-feedback

1 messages Ā· Page 8 of 1

potent silo
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If they put 50k uc g4 interceptor parts in next, will use my broken rods on it 🄰

azure egret
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any1 here experiance great waiting time for their raised ticket? mine is stuck now for 8+ days!!

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i dunno maybe scopely's office burned down or so, but this is getting a bit out of hand in times of response

normal wadi
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Don't label something in the store "Elite" when there's no regular option. I have many in my alliance who will not spend $99.99 for the 4th research unlock. They want a $20 option with just the unlock and not the extra stuff.

sacred garden
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The worst part of daily goals is as you lvl up the points needed increases, but all the main rewards stay the sam as they were when you were lvl 1. That sucks scopley, increase the main daily rewards and add a bonus for completing everything in the daily goals list.

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What the empty going to be and when it coming?

native quarry
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Someone in #šŸ‘¾-bug-reporting advised clearing localisation in the Settings menu. Happy to report it works - was able to get back into Territory menu as soon as the game had restarted. šŸ™‚

lost forge
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šŸ¤” if the event store and new recruits ends in 2 days 16 hours, how we going to spend the loot from the mining event that ends 3 days 16 hours? šŸ‘€

late prairie
steady bobcat
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I am curious, is there a bonus refine schedule chart or timetable anywhere? Now that we get at least one a month...

plush sonnet
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In case it hasnt been suggested yet…could we get every armada start message to have the first word be exchange, Card or FKR, and maybe DeepSpace

steady bobcat
fringe drum
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Find it absolutely amazing, that you scopely don't releases information to new content. You must like tickets to your support x 1, 000 because your limited information to your new content . Which if you supplied quality information be like 10. Amazing you like increase workload too just extremely poor information!!

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Going ban me a day for your lack information you should be supplying to all players ??? Your grade goes so way past F this year!! Yet you want dollars for this, cr.ap you keep supplying !! Tested and quality b4 release you might actually make money. Not from poor quality you have done this year !!

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And b4 you let free to play get mantis, increase spawn rate at least factor of 10 or higher. Increased amount players hitting said hostiles. Tbh pi.ss off time limit of said hostiles all together. You know not another your dumb ideas be nice

lean ember
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I am not usually one to complain (this is my 1st post in 3 years of playing) but I cannot continue playing stfc, when I have to restart the game 7-8 times a day or more. Today I had to restart 3 times in 10 minutes to get the game to function properly. By "function properly " I mean not having to resize the system view any time I open a menu tab. I don't want to be zoomed in all the way but the game keeps putting me there. I'm tired of targeting a red to attack, then have nothing happen. When I retarget, my ship jumps across the screen as if it was targeting the red after all. I'm tired of armada timers not displaying on the ship icon at the bottom of my screen.
There are more problems with this game every arc and not enough problems get solved from previous arcs. I'm honestly about done. @scopely fix your game. I've spent more money on this game than any other I've ever played but I'll not be putting another cent into it until you get your collective heads out of your own asses.

fringe drum
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Your feedback means jack ship to the $ is only importance. Unfortunately those blinded to greed and not a quality product utter waste time !!!

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You have zero forward planning, you have proved this without a doubt. Mantis una a few examples you have zero idea what you are doing. Net negative to money coming in prime example you have no idea whatsoever. Your 4 th research should be a free be to players a your pathetic game quality!! Fix problems as they occur or give,a update to players what you are doing fix the daily poor game play !!

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Actually your shooting yourself in the foot, with lack information, quality were as if you did x 10 x100 x 1000 ect in money one wonders why such stupi.ity ??

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The only reason i can see you have a new golden goose in the making. Why such utter trash to star trek fleet command??

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Far as i am concerned, re scopely your repuation below politicians in regard to unwarranted money.!!

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Deliver bug free game, quality information re new content, give quality service re game announcements would substantially reduce this and actually give all players service !! Addressing problems as they occur much better practice than sticking your head in the sand. Be proactive instead of useless!!

native quarry
normal wadi
crude leaf
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Support just gone? @tacit obsidian

clever orbit
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a lot of armadas on server 123eu aren't registering as being attacked when counter goes to zero, either it lags and takes minutes to blow up, or the battle never happens and directives are wasted, been happening for past week, not on every armada, but its very regular

clever orbit
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didnt know about that thanks

elder pollen
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Any dates for Incursions? Now that we have the prep events… ā“

brazen prism
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How often have this to be said. This event cannot be completed when you don't have buildings like the defending guns.. where is the ship and officer experience? <@&509691205798592532>

hexed pelican
steady wigeon
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Its like they done the first one to rinse everyones materials and forgot to adjust it for everyone afteršŸ˜†

jade patio
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Use your zero researches for that one. They usually have massive power gains compared to the levels that follow. I hoard the zeros just for junk like this event. I’ve already finished it, using zeros.

brazen prism
jade patio
gritty stirrup
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PREPARE TO BE BURNED ON MONDAY WHEN YOUN RETURN TO YOUR WORKS!
Hope people open process even if they loses to dmg as much as possible Scopely.
You think you owns the game but no! It the players that owns it!!!

arctic grail
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@tacit obsidian so the calendar shows cross sever SLB for sisko and miles this weekend...now apparently cancelled...

zealous arrow
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Dear Scopely,

You're terrible. At everything. Seriously.

Sincerely,
The STFC players

weak tundra
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DJ just said the sisko/miles xslb was cancelled….I’m now seriously considering finding a new game. Love the game but finding scopely to not be worth my time & money. Week after week of seriously poor execution, game mechanics released seemingly untested, major events cancelled without warning causing our participation strategies to fail & monies wasted. The list goes on & on.

woeful mulch
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@scopley Screw you too. No ds9 officers so you can push some officers you want us to go after instead? Are you people stupid? Too many of us have been waiting for the ds9 arcs. You pulling ds9 officer recruit events just proves you don't care about us you just want our money.

arctic grail
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COMP CHEST TIME SCOPELY

mortal helm
stiff kestrel
left rapids
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i have been waiting for this sisko-miles slb why would you cancel it and leave us with hgworf and khan one i already have these officers

hallow oriole
nova sierra
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Did you really pull the Sisko miles event after people started spending? I wouldn't have burned through mats if I knew it was pulled. Seriously what the actual F

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#FREESISKO

hallow oriole
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maybe we will get Sisqo instead?

cursive cape
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#FreeSisko

buoyant vine
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Scoply; I hate this. This is dumb. Don't do this.

Go by your published schedule of events, doubly so when it's important for sourcing brand new content. Give us more than six days heads-up on an Incursion. Cancel the Incursion (they can be fun but don't need to be sprung on us) and reinstate the previously published event calendar.

covert hazel
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Garbbagio

left rapids
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at least give sisko-miles one for incursions if you don't want us to get 2 for 1 thats ridiculous i thought scopely was bringing 2 auctions so we wouldn't complain about having 2 back to back auctions but instead they removed the scheduled one are they not aware there are people planning their strategies based on those schedules???

kindred siren
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SCOPELY : Are you running some sort of player base loyalty / endurance test this arc? You screwed up the start, you had so many bugs that made us restart the game so many times, clear the cache etc. and to finish it up you screwed up the final sisco XSLB and incursion XSLB with the wrong officers than announced. There must be a better way to say what you want to say than make players endure it through the game. You dont need to struggle so hard to wind up people this way.

slender fulcrum
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This is what you call fraud

gritty stirrup
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Ok I started the review bomb 1* on Apple Store and Android!

rocky shuttle
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False advertising

hallow oriole
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Go on twitter if you use that cesspool

somber jackal
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Scopely- you have to know you are doing something terribly wrong when you’ve lost the number of players you have in the last year.
Stop introducing events that have nothing to do with Star Trek - incursions is horrible.
Fix the bugs in the game and make it fun again

livid spear
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Scopely's support really likes this arc. Have my ticket in 2 weeks now and still no respond.

soft rain
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Scopely decides to snatch defeat from the jaws of victory - AGAIN…

fervent schooner
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Cancelling the sisko auction is ridiculous. It’s like Scopely is trying to piss off the players. Some of us changed our game strategy for the last 2 sisko auctions. Do they not realize this? And saying ā€œsorry, we have rescheduled it for next weekā€ just adds insult to injury, as with the incursion spend event, we will have little to spend. Jesus Scopely, if I ran my business like you run yours, I’d be homeless!

nocturne pier
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Scopley, how are we supposed to believe anything you say when you cancel events and you do so by pulling them off the announcement after the event was supposed to start and then try to act like the event was never there. You make promises to us when you publish events with rewards and we spend money based on those promises. And then you just fail to deliver. It violates the basic cultural rules of commerce.

vale gale
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Just dont bother releasing an October calendar. Its not worth my time to read it when it'll be changed after events are supposed to start.

twilit grove
wind otter
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Feedback: it sucks to cancel events for no reason.

cosmic knoll
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FREE SISKO ... his event has been jailed! wheres the free sisko pics?

winter oyster
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šŸ’©

nocturne pier
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Free O’Brien

zealous trellis
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What's the point of calendars?

neat pier
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At least you have been consistent this month. Terrible in every way. communication, event roll out, Some still have broken star bases so the main feature of the arc is broken and then you manage to alienate the player base on the final weekend.
Good job.

normal wadi
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Hey Scopely, just some feedback. I'm a level 35 player. In my XSLB bracket, the #1 spot hasn't changed in 1.5 hours! It's a player on my server who doesn't even belong to any of the top 15 alliances and he's only got barely over 1M points!! At this point, if there would have been the Strike Team XSLB OR the Miles/Obrien one, that number would be at least double that and it would have changed people at least twice.

craggy saddle
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Just noticed something ingame.
There is some amazing detail in this game. Sometimes.
And you can find stuff of almost every culture around the world.

I've never expected to find Jormungandr in this game from norsk mythology and yet, here it is.
Props for that

south rune
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starfleet command

wet trout
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Please remove the 7 day cooldown on the loyalty chests lol. What's the point of it?

modern vault
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so i got an update for the pc client yesterday, and today i can't use the back button when looking at battlelogs. what's that about? not the best month for breaking yet more stuff that was always working before.

granite fern
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Can’t log on, been trying for 4 hrs.😔

craggy saddle
vale wasp
modern vault
high sage
thorn pollen
bleak vector
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These idiots dont even know what they did today

sacred tulip
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Here's the sad part, there has been some great fun in this arc. Cardassian armadas before the Gaila fiasco, the find the spy event is interesting, and I like the weekly quiz, and missions were fun.

The problem is you can't seem to get out of your own way. Numerous glitches, freezing, hostiles frozen unable to be attacked and don't disappear, the entire Gaila saga, cancellation of a major event 3 weeks after announcing it so people could prepare, and lackluster cs response times.

hollow trout
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is Gaila still nerfed?

vale wasp
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Nope, that lasted only a day.

hallow oriole
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The relationship between the player community and scopely is still nerfed though. 🤣

jaunty trellis
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Is there a list of rewards for holodeck missions somewhere?

hollow trout
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I tested Picard/Bev/Gaila and the Cardassian armada was still putting out some potent critical hits.

mortal helm
vale wasp
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It's not enough to just use the crews, it's how you use them in the team order that matters as well.

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Gaila works today as she did before the nerf. The difference is in how the armadas were changed to be less vulnerable to her.

sacred tulip
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Change BP to Scopely

indigo gull
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Nice graphics, makes it look like im playin it on the ps2

vocal plover
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I’m sorry but. ā€œI forgot to tell youā€ is a crap excuse.

worthy lagoon
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Who the hell is Sisco?

vocal plover
stiff kestrel
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I thought they made routers

distant cargo
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"sorry im in dublin blaa blaa blaa"

hexed brook
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#FreeSisko

vocal plover
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Im gonna be ā€œdublinā€ down on not buyin any packs this month. Lol

steep socket
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IF YOU ARE GOING TO HAVE AN EVENT CALENDAR STICK TO IT!!!!

nocturne pier
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@vale wasp you all can’t possibly say with a straight face that you think this change is reasonable. Worf and khan have a ton of sourcing, sisko and miles have very little. Many of us planned our whole strategy around this. I would have gone for the Sisko Kira XSLB if we had known about this. Instead I waited, bought a pack, and even started my lvl 40 Ops upgrade yesterday to be prepared to instant it today and spend G4 in the event against the 39 bracket. I’ve been planning this since I read the calendar and it wasn’t changed until after the event started today. And even then the actual slb is worse than the announced one, strike team would have been still would have at least justified spending. So now you all say there will be an XSLB for Sisko in the near future. So should we hold off on ship upgrades. Do you all care so little for your player base that you don’t care at all about what you tell us, that you know we buy packs based on and plan around. And you all just take a giant šŸ’© And say the issue is you didn’t tell us before today. If you all think that’s the issue, You really don’t understand how to reasonably engage in commerce in a good faith way. Look up promissory estoppel and try to understand why it’s a concept. I’m sure the TOS disclaims it, but just because you avoid actual liability doesn’t mean what you’re doing is ok. And I recognize it’s probably not you personally making the decisions, but please make sure those who do understand who unbelievably F’d up this decision was and how their messaging about it only made it much worse, not at all better.

peak steeple
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I agree with the above. I planned my entire week to finally net the measly 10 extra shards I needed for a Sisko unlock. Scrimped and saved to participate in the slb AND the xslb. It actually sucks I wont get the last of what I needed…

smoky kestrel
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I'm ops 45 and could upgrade to 46 and tier up a Pilum to tier 4-5 in an hour if I wanted to. After what they did I popped a 7 day and think I'm done.

distant cargo
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but

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"im in dublin lul, scopely obvs cant do this when im in dublin. Not like theres a whole team of dudes and gals dedicated to this stuff who could have communicated or fixed it too"

cursive vine
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ā€œIt came to our attention that we accidentally gave out too many Sisko shards for our previous mistakes, and god forbid we actually give players a real shot to unlock him, so we’re switching the SLB to a year-old officerā€

hoary blade
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Let's see feed back worst launch of one of the most looked forward to arcs. Events not being correct being changed midway can't plan for looking forward to because they're 🚮 game has more bugs thin it ever has even give a new research that is only available you spend big no 20$ pack and worsted customer support in an game. Feed make maybe support your players fix bugs make stuff available for light spends more and free to play and stop changing removing events we plan for them thin they get removed or change....

devout quiver
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Hey folks , we know that in literally every arc we run 2 slb events for the new epic officer, but this time we decided to pull the 2nd one for reasons (we haven't gotten enough money off of him yet, go buy more packs pls) but here, have khan and warf thats just as good yeah? -scoply

Lol

vale wasp
hallow oriole
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maybe I'll use all my Khan transporter patterns and max Mitchell since my Khan is maxed.

ripe thicket
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@tacit obsidian I have not bought the elite battlepass and I doubt I will. Your communication has been šŸ’©for months. You did not communicate when the mantis will be FTP (and still have not). You did not communicate that you were changing gaila ability and screwed many players out of rare and epic directives and are refusing to refund them. And now, you screw over players time and savings for an officer event a month in the making and all you have to say is sorry.

I reject it. I am almost done playing this game BECAUSE of the lack of communication.

nova sierra
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So the pull an event off of the calendar..and then announce they will add it back like they did the community a huge favor! **** scopely

hallow oriole
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by adding it on a separate date, essentially, everyone needs to dump more resources into something that was supposed to run concurrently with the Miles recruit event. Too many people saved up mats for the actual scheduled recruit event and now it's been split into two events.

urban mauve
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Hey guys, we won't have this event, so spend on this other one. Wait you already spent? Cool, we're going to add the event back a couple days later so you can't compete. - Scopely

analog bolt
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@tacit obsidian So you’re launching the Sisco auction during the incursion events? Incredible.

Case of the right hand not knowing what the left hand is doing, or he had too much Irish ale. Either way this is just terrible.

graceful lotus
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Do NOT offer this auction as a directive or material auction unless you want you to refund all materials spent today.

hardy cedar
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Can I get a refund of all the mats I dumped today for what I thought was the only SLB?

mint crane
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Yet again scopley screws the ftp players. Thanks @tacit obsidian

shell berry
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Sorry but this was nothing more than a calculated move by Scopely to create a second spend event to drive up pack purchases. Stop treating your players, community and revenue source like we are all stupid.

nocturne pier
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Please confirm that it will be sisko and Miles

lilac turret
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Given that there is a mats XSLB right now for HGW, can the sisko auction on Monday which immediately follows at least be a ultra recruit event?

livid vapor
fervent gulch
# ripe thicket <@961288358284378122> I have not bought the elite battlepass and I doubt I will...

Honestly this is a scopley management issue not really an Eco one. @tacit obsidian has given us more updates and communications than we’ve ever seem to have had from scopley. He has been a good bridge getting many answers for us faster.

Mantis - they know about when they want to make it f2p but that information has not been allowed to be released. It’s not like eco was told and forgot to forward it.

Same thing with gaila, he sent out announcements and updates in a reasonable amount of time, but it’s not like he made the decision to nerf her.

Finally today was the one time eco has been slow on a communication. It was what 5-6 hours before he came on and sent out some official announcements and tried to respond to an angry discord. We were told he was unavailable and that makes sense. What does not make sense was that this was a ā€œplannedā€ thing which we would have normally gotten fair notice on. I’m willing to bet that had eco been home. We would have still only gotten the announcement just before event launch, not days ago.

Finally all your points are valid and are failures on scopley’s part. A series of bad decisions made by scopley employees/management that have driven away more and more players. Not to mention the technical problems.

@tacit obsidian can only announce what they allow him to. He can’t explain reasons that the company doesn’t want to explain. He can’t announce changes until they allow him to/even tell him a change is being made. Yet again what he has been able to give answers to or help the players get changes made has been excellent and doesn’t deserve your wrongly aimed criticisms.

devout coyote
#

In @tacit obsidian we trust, in scopely......we do not!

ripe thicket
# fervent gulch Honestly this is a scopley management issue not really an Eco one. <@96128835828...

He may not be the ones making the decisions but he is also the face of scopley so he IS responsible for what happens when it comes to announcements. Yes, others may make the decision about the mantis but he has had more than enough player feedback, and it is costing them far more money. I have know a dozen 40+ players who have already quit over this and more leave every other day.

While he did send out information about gaila, they broke laws by not making announcements first. It is a violation of contract because they packs for it. It is false advertisement. That is 100% on scopley and on him. They are required to make notifications first. They can put it on their terms of contract but that doesn't allow them to violate laws.

The spend event is NOT something that happened last second. And even if it was done behind his back and without his knowledge, someone else has access to his account, to this official account, and they could have made an announcement here or on their main website. Again, they broke their contract. They have told us what was coming and they changed it without notice or without warning. Players have spent money on packs. If this was free to play only, they can do whatever they want and there is no recourse. The second they sold anything, they are required to follow all sale laws, which they have not been doing.

This is no different than ordering a burger for 10 dollars and they bring you a chicken sandwich and say you have to pay 20 for it. Or you paying for an oil change with one specific brand and they put antifreeze in and then change the listed service. You can not do that.

And while he may not be the one making the decision, he is responsible for the communication here and he has failed.

You are 100% correct that he is only allowed to announce what they allow him too. But he is supporting it, so he is accountable too.

peak steeple
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@tacit obsidian Thats a valid point. For those of us (ftp) who did dump quite a bit to complete the SLB and the XSLB for the incursions. We dont have any Mats left for ANOTHER SLB…

My only suggestion would be… if you are all adamant about another SLB… would to make it NOT Material or Directives based… and DO NOT RUN IT DURING INCURSIONS!!!

vapid raptor
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Do you guys even think anyone except us and mods (who can't do much) are reading this channel? Did you ever seen anyone actually working for Scopely to reply here?

I'm pissed... This arc is total failure. Starbase still not working (and I bet it is not just our alliance... with CS saying that they cant unfix it), all the planning went to hell and game being unplayable from start of the Arc (not mentioning minor bugs where you have to remember all the workarounds and use them all the time)...
But as I mentioned at the beginning... It seems none listens and cares.

And I don't want to see any more excuses that "they are working on it". I have been working in IT for past 20 years... with smaller and bigger products... Products that sometimes interacts with dozens of different products (via APIs etc)... And debugging issues was never taking weeks (like with Starbase) - if it would take us that long we would have been out of business... Seems here people still like to spend money on a product that just doesn't meet any quality criteria :/

bronze nova
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Today I speak with my wallet. After two years and the devs obviously only listen to a select few who are out of touch with the rest of the game. It has been deleted. And now I find myself at peace knowing this cancer of the Roddenberry legacy is behind me.

lethal bough
#

Stop the Purge IV! I work during the week and now you take away my weekend of grinding so whales can play PvP. #Stop the Purge IV! Face the facts, PvP does nothing to advance a player in any way as part of this game. Scopely stop being like Bungie and listening to the whales while killing the game! #Stop the Purge IV!

waxen kite
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With the implementation of caradassian armadas maybe its time for them to increase the ways to source at least the uncommon directives if not rare and epic, lowering the cooldown on the armada directives from alliance shop to 24hours would be a good start .

nova sierra
tame olive
#

Ok seriously, is anything ever going to be done about the game crashing repeatedly? Multiple tickets sent in, same reply every time over the last year. We have a team on it šŸ˜‚šŸ˜‚šŸ˜‚

modern jolt
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This is the first time I use this Discord trying to express how I feel about you, Scopely: For having a game that must make tons of cash, your game development sucks BIG TIME compared to other pay2win games. Never encountered a game that has so many bugs and yet is so expensive

restive totem
# lethal bough # Stop the Purge IV! I work during the week and now you take away my weekend of...

Believe or not. Most whales are pve players. They end up creating mining agreements with one another so they dont have to fight. They often refuse to fight one another. Basically, why spend 12b trit per fight with someone or 4b trit repairing a miner. The economy makes no sense for pvp in whale territory at basically a $1 a fight. In steps Scopely trying to get them to fight. If they cant make them fight each other, then force them to fight another server.

Last time I heard whales talk about it, it was costing them upwards of 2T or in real cash terms about $500 to participate in this resulting in many just actually getting spend fatigue and leaving or not participating

vivid gale
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Scopley……. Make the asb rep locked in at the same lvls as you do with faction rep

fervent gulch
# ripe thicket He may not be the ones making the decisions but he is also the face of scopley s...

I agree with all of those points except holding eco responsible for a failure to communicate.

Going with your burger analogy, you are yelling at the person at the cash register when the kitchen swapped out the burger for chicken and then the manger walked over and said that it now costs $20 meanwhile another employee tells them that the food will be delayed because the brand new fryer they installed 2 months ago doesn’t work and they need to figure it out cause apparently no one tried using it till now….

You are yelling them because you are frustrated and they are the one who you are dealing with directly. Meanwhile they are looking back at you like, what do you want me to do? They have forwarded your complaints to everyone, gotten no answers back so can only repeat what they have been told.

Yet without eco, you wouldn’t even get that. You’d be ordering at an automated machine and waiting till your food was randomly delivered to you with 0 answers as to whats going on (like what happened).

At the end of the day is it right? No, of course not. But it’s how they treat their customers. Legal? You may have a case but then again you agreed to their terms and it will cost you alot more to fight it in court so maybe if you are a whale you can take the bullet for the rest of us? Finally their attitude is plenty of people still love and or are addicted to our food but if you don’t like it, go elsewhere. We don’t need you. Maybe one day when enough wake up that will change but it hasn’t for awhile now….

warped vault
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Are the Officer stores for Ds9 going to get renewed? You're giving out Orb stuff that wont be awarded until... after.. the current Store Timer shows to end

waxen kite
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6 chest from romulus... 2 pillums, but when i really needed them... thousands of hostiles killed with 0, CHANGE the coding coz its very obvious.

grim obsidian
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Can you guys please fix the G4 armada pack pulls? This is what a 400k (2 chest) pull got me. What an absolute joke and waste of my time and these credits.

ripe thicket
# fervent gulch I agree with all of those points except holding eco responsible for a failure to...

Your analogy is flawed a little. Eco is not the cashier, he is the server. He doesn't get to decide what food is made or when it is ready but he is the face of the business when it is served.

If the manager wants to tell him to server chicken instead of the burger and charge 20 instead of 10, it is his choice to do so. But that doesn't make him not at fualt. He wants to serve us chicken and call it beef and pretend it is ok, that is just a bad employee and bad company.

Like it or not, he is the face.

While it may not have been his decision to change the leaderboard, and his management may have said not to say anything, he choose to go along with it and support it. Because he did. And I seriously doubt he didn't know days beforehand.

He doesn't get a pass because he wants to claim he can't do anything.

wintry cave
#

When did the ship avatars start looking like they were designed in 1995?

nova sierra
cedar kiln
#

It’s ā€œHikaruā€. 🤣

sullen crest
#

RIP Kai Winn

lilac yew
#

So I put in a cs request regarding a quest that’s supposed to become available at 28 and this is the response it get…. They are hopeless….

nova sierra
#

Copy and Paste

quick marten
hoary blade
pale igloo
tacit jay
orchid timber
#

How about some more ways to spend these rods? Waited for a clue that never came and now I'm stuck with them.

true zealot
tribal bane
#

So nice to see y’all further nerfed the uncommon chests! Have run them the last 4 days and zero. Rare dirs. You all are a scam. Freaking ripoff artists

boreal ferry
#

Hi @tacit obsidian I would just like to express the disappointment many people in my server feel over how the extended scoring lag was handled and what has been offered as compensation since. Anyone who logged a ticket has gotten a perfunctory box with some officer shards and that’s it. I know your team is aware this impacted entire servers and find it disappointing nothing has been sent out En masse, leaving the onus on us to lodge a ticket and wait. Your customer service team is also clearly overloaded given the extended response times and this is not fair on them either. On top of that, the box we did get completely ignores the other concerns many people have raised: missed faction credits, frequency modulators and all sorts of other things. My 7 day chest went back 2 days while the lag was going on. This is not even to mention the people who paid for the battle pass elite track in good faith and will not be able to complete it due ti the scoring lag. Could you please give me some kind of response to this? The entire event has been really disheartening and has made several players reconsider whether they continue playing this game. I will certainly not be spending any more money until this is resolved.

cedar kiln
#

@tacit obsidian I would trade all those ā€œsorry we can’t program chestsā€ for an application that was actually stable. And you don’t even encrypt your data that’s being transferred between the client and the server, huge security risk right there. Huge potential liability issues too.

wind vortex
#

Wait, we have to log ANOTHER ticket? I already had one logged, that got closed with irrelevant copy/paste. Do they really want MORE support tickets just to get an "we're sorry, again, honest this time" chest for TWO WEEKS of garbage performance?!?

If I log 14 tickets, one for each day the game ran like trash, do I get 14 chests?

sage jacinth
#

#1001233195834032230 #šŸ’¬-events-feedback #šŸ’­-suggestions šŸ‘Ž

Okay, I've been holding onto this for a while, and today was the not-so-small-straw that broke the dam, so this is a rant.

Today was supposed to have a 2nd Incursions Preparation Solo Milestone. Why is this important? Because very few people who do not pay money can complete these outrageous Station and Research Power Increase Events. They would not be a problem if you permitted Officer Experience and Ship Experience to count, but you do not! So, here I am, unable to build another Uncommon or higher Grade 3 Combat Ship, and unable to complete the only milestones you offered to me! Do you see the problem yet?

Scopely, you designed it, you ought to see the problem before I say it... I CANNOT SCORE IN THE INSTANCE MILESTONE TO GET TRANSFER TOKENS!!!

Oh dear me, I guess this next round of Incursions is going to go smashing for me, so I suppose I will just sit this one out, instead of participating. I did, after all, reluctantly vote that I enjoyed the last round of Incursions, because I kinda was having fun, it wasn't too much of a chore. Well, you will get a flat out disapproval from me this time, as I'm stuck.

But seriously, my anger has been building for months! A couple months ago the entire month was filled with 2 day long rough milestones and leaderboards overlapping each other. Seriously, were you trying to burn us all out playing 24/7 with all that struggle? This month, dude, incompletable events, like the first Plundered Cargo event!!! And this current event! What on earth are you thinking??? I cannot even build the Amalgam and yet my level still required one to complete it. Oh, and, there was no "HEROIC" on it, indicating it was to be a tougher than normal event. Yeah, that was your excuse some months back.

That does not even cover the month's game crash and #FreeGaila incident. I wanna quit the game with my busy life schedule now, being the school season and a son now in school age.

dim hemlock
#

Just curious what the new patch was for. Game still crashes when you look at your starbase,still crashes when you look at cardasian space and still crashes whenever it just feels like it. Same glitches since the game launched. You did manage to blur the ship icons on the main viewer BRAVO for a job well done there. Lastly but most importantly you’ve managed to completely ignore the problems the game is riddled with to push out your patch for another money making scheme. SEIZE THE PLAYERS BANKACCOUNTS

tacit jay
#

it was to make the new researcher queue visible to all players to trigger their OCD in order to wear them down to force them to drop $100 on it in the store to make the lock icon go away.

fringe drum
#

4th research works on pc not on mobile yet

cyan arch
#

Obviously they don't test anything!

candid halo
#

Some armadas on 133 are just failing to fire, the UI shows the ships fighting but nothing happens, no battle report

crude sandal
candid halo
crude sandal
#

definitely exchange, definitely not cardassian... no clue on swarm, burial or regular

vale falcon
#

Can we get a way to move forward with situations like this, i think generally with newer projectiles we are moving away from the combination requirement of epic and refit specific shards

twilit slate
cedar kiln
#

If the low-res icons are an attempt to save bandwidth, you’re doing it wrong. Try cutting down the push of insignificant data to the client instead. These are rookie mistakes I wouldn’t expect to see.

nova sierra
#

is due to the morbid greed for money

civic haven
#

Elite Batman recruits: so OP the other officers are afraid to load

crude sandal
gilded beacon
#

How about some kind of ā€œgame pauseā€ if you have to be away because of business or family? Kind of stinks to have to leave the game and risk being raided.

robust knoll
#

What did Scopely break now? Icons in dock are suddenly low-res, shield loss bars are showing way too much loss, hostiles are shown in the wrong location, all sorts of small irritations suddenly

nova latch
#

Have ye spiked the discovery refinery? Rewards from it have been crap for the last two weeks

tribal bane
#

They spiked all the chests from what it seems

hushed bone
#

Is there any chance at all of having the rules about Starbase rep changed? I have close friends in other alliances and regularly go to visit them. I already have to time it around ALB events but now I'll get punished by losing any starbase rep I might have accrued?

sage shuttle
#

@tacit obsidian game unplayable at the moment getting this every few seconds now

nova sierra
#

So are we going to get another chest for all the game breaking lag for every single reset?

red cove
#

how do you score in Sisko SLB? jsut says retrieving and no points gained after building for uncommon things?

sour cobalt
#

Having an event that ended today that gave out isolinear Rods, and then taking the ability to use those Rods away at the same time is just cruel.

potent silo
#

It's power gain. But I would advise to not start until the event is not in retrieving mode anymore

fallen epoch
hardy bane
#

Next month. Not next arc. Would be nice if they just extended it a day, stores usually run a day past the end of the events. And I forgot to spend mine, was saving for the Feesha skin :P

fallen epoch
hardy bane
fallen epoch
vale wasp
#

Pretty sure that's just due to the CC's use of the word. The devs use it differently, and they divide arcs into monthly parts.

hardy bane
#

So then the arc is divided into months, then this would be month 1 of the DS9 arc? Or do they call it part 1 of the arc? I've only ever seen "arc" refer to the entire series of themed months. Nextgen arc, TOS arc, etc. Rev corrected someone about that the other day, too.

vale wasp
#

STFC's community has two versions of the word arc, and it's usually easy to determine which the speaker is using. But you can always ask if there's confusion. I've seen a lot of players, including a CC, use the term arc to describe what the devs call an arc part.

hardy bane
#

And lookit that... they opened the event store back up! Are they actually listening to us? :P

umbral wren
fallen epoch
livid spear
#

<@&509691205798592532> @tacit obsidian I know CS is busy, but do you have any idea when CS is able to respond to the tickets? I know there's a few people how been waiting bit longer then me already, i my self have waited 11 days now without any respond.

fallen epoch
fallen epoch
umbral wren
pure nebula
#

seems the new apple app has the ships in the tray in the bottom in very low resolution. it is horrible.

elder pollen
#

My ships in the tabs are blurry blobs. I can guess what they are by color and vague shape of the blob. Is this really necessary? Are these tiny icons demanding too much memory?

pure nebula
#

do not get me started on the lack of colorblind awareness. but Scopely is not the first to be totally oblivious to those that are color challenged

vale wasp
#

What feature would pose a problem with color-blind individuals?

pure nebula
#

start with my aliance vs another others. gas/dilithium. crystal/ore.. yes icons are different, but I have to actually process the pic

worthy lagoon
#

@tacit obsidian ... with Hurricane Ian bearing down on Florida and the Southeast US, it would be really nice of Scopely to grant a 7-Day shield to players in the Southeast United States. So we don't have to worry about evacuating AND getting raided. šŸ™

surreal condor
#

I've been tracking it pretty closely. Be safe!

boreal ferry
tacit obsidian
boreal ferry
# tacit obsidian I'm sorry that you had these experiences and I'm more than happy to raise these ...

Did you even read the message? We shouldn’t have to submit a ticket to receive compensation for known issues impacting entire servers. People have been expressing the exact sentiment above for weeks, including things like the inability to finish the battle pass due to scoring lag, so if you haven’t raised it to the team already, what is it you’ve actually done? Please provide an actual answer: will we will receive actual, server wide compensation for the missed battle pass milestones, faction credits, repair speed ups, frequency modulators etc?

tacit obsidian
#

I am currently following up with the team and as I usually say, I don't provide additional info until I have all the info

#

I understand the frustration and wanting some sort of immediate compensation for your strife, and is something I'm going to speak about

boreal ferry
#

I would like my money pack for the battle pass elite track refunded as it was purchased in good faith that scopely would resolve this issues in a timely matter and with respect shown to its customer base. I regret making such a naive judgement call now. I would also say that it has been over 3 weeks since the arc launched. A week since the scoring issue was resolved. It is not unreasonable to expect that compensation, which has been flagged multiple times here, would be considered as part of the process, instead of leaving the onus on the customer to continually follow up.

tacit obsidian
#

I'm really sorry Schmerins, but since I'm not on the Customer Support team I'm unable to assist with anything like this. If you have this request please reach out to the Customer Service team so they can assist

boreal ferry
#

Are you serious Eco?! It took 2 weeks for my last ticket to be addressed! As reported above by other players on my server, half the time tickets are closed with no answer or a form response tangentially related to the actual enquiry at best! I will not be adding to my frustration further by sending in a ticket.

vale wasp
tacit obsidian
ruby marsh
#

Has support just got to the point of completely ignoring messages?

tidal moat
#

Server matching algorithm broken for incursion. 83 keeps getting matched with bigger and bigger servers with longer and longer headstarts. 75 last time, 64 this time? Trying to get players to quit 83?

boreal ferry
tidal moat
#

Problem is the cause of the mismatch cannot crew his ships to actually win against peer level opponents. Credit card cannot buy skill.

#

Remove the outlier, we would be matched evenly

untold zephyr
#

@tacit obsidian with now sharing the knowledge iso chips would transfer over to the next arc event..I wouldn't have spent them on items I wasn't thrilled about because we didn't know they would transfer.

sweet sand
fringe drum
#

With proper communication and game information, i can imagine with the first month ds9 customer support has been mount Everest with the amount support tickets. Only so many hours in the day to get to amount work. Amusing thing scipely did this to themselves so only them to change the situation. Doesnt make any sense to have the amount problems that they had .

potent ridge
#

@tacit obsidian ,@north perch or @crisp dome I'd like to request the addition to diplomacy of "Aggressive" status. We have "Friendly" for not quite "Allies", but nothing for those not quite "Enemy". Thank you for your attention.

hoary bramble
#

@worthy lagoon or allow players to donate theirs

lilac storm
#

So why are the ship icons so low resolution?

The rest of the game looks ok. Yes, I’ve reset localization and rebooted.

lilac storm
worldly tide
#

@lilac storm not sure if you’re using an iPad or iPhone, but seems to only be a resolution issue on iOS devices. I could be wrong, but so far seems to be.

lilac storm
fiery trench
worldly tide
#

@lilac storm right, it’s just the Dock Icons, everyone I’ve spoken to that’s seeing this is using an iPhone or iPad. Not an issue on android’s or similar.

wind vortex
#

More trash currency to be used next year or never...

nova sierra
vernal edge
#

It would be nice if questions to support are answered correctly and not getting an answer about a totally other subject after waiting 3 days šŸ™‚

fallen spear
#

Ever since the latest update from the App Store…

earnest granite
distant mantle
#

@tacit obsidian @north perch Can we please please please get some changes to items drops??? bps plans for low lev ships are no use to us that lev 40+. It would be more helpful if the drop ratio for ships was increased so that we have a better chance of actually attaining the Level 42+ ships... Have farmed Sol for example for ages in that time only had 5 Kelvin bps and a single Newton bps.. while at the same time given lots of kumari, vahklas, kendra bps which I will never use again!! I am sure the Devs are able to put into the system an ability for x level n above to no longer get these bps and to drop more of what's really needed!!!

cedar adder
#

@tacit obsidian After rebuilding second stella she is not listed anymore!!!!! I want it back!!!!!! Instantly!!! Take charge of it!!!!😔

nova sierra
cedar adder
#

…done it…sure i have to wait four days like last time!!!!

fallen spear
tardy finch
blissful trail
#

We work hard to win prizes and drops in-game for them to only be placed in the treasury. Once the treasury is open, we have to grind hard to unlock. Once unlocked we still have to pay for a de-sealing rod to access it. Why not make it one or the other: pay for it or grind for it? And why not make gathering broken rods to make ā€œoneā€ easier?

crystal moth
#

Please make the elite faction recruits more cost effective. More shards per chest, ultimately less faction credits per chest, and/or pare down the officer pool so it's more reliable to pull shards that aren't commonly available.

hallow phoenix
strong hill
#

@tacit obsidian Spent hours this am getting the fed cred for my 2nd last ent BP and went to turn in..the game took my cred but didn't give me the bp

rough belfry
#

Can Scopely maybe focus on cleaning up the code and fixing bugs instead of new content 1 month? You know actually fix the game we all enjoy.

slow nimbus
#

Ooh, Kati! I can't wait to devote precious Independent credits to a useless uncommon officer. Thanks! šŸ˜ On a less sarcastic note, 38 officers need independent credits now and you have barely touched the sourcing in years. Ridiculous and frustrating!

true zealot
#

Great flash pass this week!! Finally Picard!

vale falcon
#

Officer flash pass sucks, going to pass, might have bought but whoever thought kati was a smart option screwed that up

mild hemlock
strong hill
supple thistle
#

Feedback on the mini battle pass. Awful choice of char. The frustration of this game has got beyond a joke last 6 months at least

echo wadi
#

They should add a new currency for selling low tier ship BPs to buy higher tier ones. or allow you to sell the low tier BPs for faction credits. people that have been playing for years have thousands, if not tens of thousand of low tier ship BPs that they have zero use for cause they dont give you higher tier mats when scrapped

wind vortex
rough belfry
fringe drum
#

No that wouldn't work, but some sort commitment to fix the known bugs would help .

wind vortex
#

A commitment means nothing if they're unwilling or unable to actually do what's required. You can't fix the foundations of a building while still slapping on extra floors.

It's clear there's no proper testing being done before anything goes live, leading to giant, gamebreaking issues which they scramble to fix, performing no regression testing due to the speed at which they're expected to deliver the fixes.
The most recent content is prioritised 'cos that's where the packs are sold. Old bugs go unaddressed because they're less likely to affect the bottom line.
Player turnover increases as people see the things that have been annoying them just stay in-game forever. Even a slight nod to quality-of-life improvements turns to utter custard like the proliferation of ā— in the game that happened a couple of months ago. Some well-meaning dev probably got approval for doing something they thought the players would appreciate, and it backfired spectacularly because they simply didn't listen. The numerical suggestion list they ran for a while has completely disappeared, there doesn't seem to be any plan to work on any of those.

No, this is how the game is now, and it's only going to keep getting worse as old bugs are compounded by new content.

dire dawn
#

@tacit obsidian with the announcement of the 3 day shield tomorrow. How will that affect incursions starting on Friday?

swift steppe
#

Yeah you recon maybe you should postpone incursions??

dreamy portal
#

I’m not going to be affected by the hurricanes but a three day shield for those folks is a joke. It should be absolutely no less than a week

#

If they are hit as hard as they could be, nothing will be fixed in 3 days.

elfin root
#

@tacit obsidian gotta make sure those shields hold in territory and 20+ systems with incursions on Friday.

foggy marten
#

@tacit obsidian hope everyone hurricane affected in the US stays safe … BUT why is the same not applied to Asia when big Typhoons hit? Typhoon & Hurricanes are the same, different countries use different names … this is an INTERNATIONAL community deserving the same treatment

teal harness
#

Thank you for the 3day peace shield. However please consider making it 7 days. In a large storm like this power and cell service can be out for weeks. Again thank you for your thoughts and consideration

inland panther
coral dagger
#

They can always reasses and re-add a new shield in a couple days if it's looking bad.

mossy sparrow
#

Dear Scopely. Thanks for the gift for Ian. However a lot of us are in Canada and just survived Fiona. Even support for us north of the wall would be nice!

manic hazel
#

If possible, it might be wise to shift Incursion into later in the weekend, or postpone until Monday. These storms are very unpredictable.

onyx bear
#

Can someone tell where for 4* Crystal is besides Nikola.

fallen epoch
onyx bear
#

Thx Brawler.

elder pollen
#

ā“So will these 3-day gold shields in the US stay up through Incursions on Friday even for players not in <L20 systems?

I’m assuming Incursions is still happening, yes?

kind gull
#

We need to start the movement to free the parts, trit and mats!!! Post these photos everywhere!

#

Free the stuff movement!

wind vortex
#

How is that "stuff" locked away for you? I don't actually know what you're trying to achieve.

vale wasp
#

I know the parts income is low, but not sure about the others. Trit is especially weird to me.

rocky raptor
#

Rare survey 4*. More please.

I'd like to t9 my meridian at some point.

kind gull
wind vortex
#

OK maybe I'll care about your cause then. 🤷

past snow
#

What a bunch of Garbage, let Players in the Hurricane path put up long shields and the rest of us can play as normal. This dog rot game is boring enough as it is without 3 day peace shields. At least fix the glitches while nobody does anything.

dense kraken
#

Hey Scopley how about the peace shield for those of us who somehow ended up in the EU servers and can’t get off of it?? Better yet just give the damn shields to everyone. There are those who would like a little 3 day vacation!!!

proud scarab
#

@tacit obsidian
In order to receive blueprints for Crozier you have to do missions with enemies in systems @quasi bronze-400. Pretty useless since there is no ship before rare-G5 that has this range and can defeat an enemy with 35 Mio. power 😔. And once you have a ship that can reach that far you donā€˜t need these bps anymore šŸ˜

native lichen
# kind gull When you guys run a G5 you’ll thank me.

It's bad enough at G4. Great having all these lovely ships but the sourcing of parts makes it near impossible to get them to high level within any sort of reasonable timespan (I mean on a free to play basis, one of the higher tiers on a lvl 42 ship would take a year to complete. Just doesn't make sense given the lifespan of a game.

kind gull
#

It was a huge complaint when G4 were being built and people started realizing they could not max their ships like we could with G3’s. They managed to make it worse with G5’s. If we pay for packs, load us up.

native lichen
#

Definitely! I don't mind buying some packs but if I were to complete my current Valdore tier through the store alone, I'd be looking at around £1500. Just for the one tier. Crazy stuff.

frigid perch
late timber
#

Refinery has nothing to do with that... You can refine blue ships parts at lvl45, even if your refinery is not upgraded

kindred siren
#

@SCOPELY Can I understand the reasoning behind your date changes for the EU server?

kindred siren
nova sierra
kindred siren
nova sierra
# kindred siren Right, I assumed that, but wanted to check. So Scopely are assuming here that th...

That or to determine whether that is the scale of the disaster and to abandon it at short notice. Bearing in mind it is still ā€œthe run up toā€ I would advise all players likely to affected to pop into their alliance store and grab a 7 day shield for the low low price of commonly available in game currency, that way if it is as bad as forecast they have done that prep already. I would also offer the same thought as I usually share; if at any point I am subject to significant real life impositions then do help yourself to my stuff, made up currency in a made up space game will not feature anywhere near my priority list. I will deal with that if I get to the fortunate position that it then becomes a concern. šŸ™‚

lime scroll
#

Actian space: apexes are bugged in s71, level 36 and 37. Please fix this.

shell root
#

The 3 day shield is welcome given the issues likely coming, but it's a bit useless if you don't know it's running. The game client gives no indication that it's already been up for 2 hours so I put up a shield on top of it. If another alliance user had not said theirs was up, I never would have know. @tacit obsidian please fix the client end so it shows these without having to restart the game to see it. This has been a long term issue with cease fire shields. Thanks.

dreamy portal
#

With the mentions of international things that happen to create as much chaos as Ian potentially is for our Florida US players, would it not make more sense to just give a few 7 day or even 30 day shields to all players everywhere to be able to use at their discretion in times of crises. While my area is not affected by hurricanes, my state has recently experience devastating events in the form of tornadoes and flooding. Everyone should have access to a few long term shields in order to protect assets that many have invested real $$$ into to play this game. It’s not like a few shields is going to affect the Scopely cash cow’s bottom line.

shell root
#

And the other problem is that if you take an action that breaks it, it still shows as running. One of our members thought his was up until I had him reset the client to check, and sure enough it had been gone with no indication that it was down.

glass monolith
#

These people are going to be without a home or power for days or weeks. Do the right thing and cancel incursions this month!

coral dagger
noble narwhal
#

So Scopely gives a three day shield ahead of a hurricane hitting the US, but when a hurricane hit eastern Canada on Saturday leaving a lot without power still , no shield.

obtuse sandal
#

That 3 day peace shield is very classy, thank you for those affected. And I disagree with the previous comment, I sincerely doubt there are more than a handful of players in affected canadian areas (I am canadian btw)

tacit igloo
#

I've pondered this for a long long time, but please tell me Scopely, how is it possible for a hard wired device to lose connection?? Latency is 12mS, speeds are no issue, no other device using the network. The game is getting worse, not better.

quiet crater
nova sierra
#

LLLLLLLAAAAAAGGGGGG The Final Frontier

junior cradle
#

lol did scopley mess up with the shop this time? i'm seeing all the 100 buck offers from all the different tiers i suppose. edit : they already removed them xD should have made a screenshot

vivid hedge
#

Please please sort the lag out that is happening at every event reset. It’s been happening for weeks and you’ve done absolutely nothing about it.

coral dagger
#

Yo can we get 1 day without reset being a gigantic mess? I literally have systems showing the wrong maps.

vale falcon
#

Can we please have the option to not post armada starts in AC

vale wasp
#

Are you trying to solo or something?

vale falcon
# vale wasp Are you trying to solo or something?

nope, just clearing out 2k UC and 5k rare eclipse directives and folks tired of seeing the spam. im not the only one either so having several running can lead to a near constant spam. if not remove from ac, have a new channel for armada chat. plus we still have the menu in the alliance tab to see all active armadas, the chat is overkill sometimes. things busy on this channel? slow mode on?

fallen epoch
thin mountain
#

why does a hurricane in the US get a 3 days peace shield and they didn't care that Fiona hit Canada in an unprecedented storm for the area. same continent call North America....

summer agate
#

Please help me complain to Scopely. This is a copy of the bug report i sent.

stuck ships

It's not my ship thats stuck, its all the "hostiles/reds" in the galaxy that are stuck. This makes ghost ships located all over the galaxy in every system in every server. Scouts, capital traders, apex, bounty hunters as well many other types.

The problem is that because some of these ship types are specialized only 1 may spawn in that system and since the ships are stuck, the system no longer generates these specialized hostiles like scouts and apex mantis as well as reducing the numbers of normal ship counts in the system.

This problem is faced by every single server in stfc. For four years now this has happened. Now that you have more specialized ships for systems then ever before it is very important that these ships not be stuck or it impacts peoples abilities to progress.

The solution is to reset all "reds" in server/galaxy every time you do monthly maintenance. Or fixing the bug that makes it happen.

Please i am begging you as a regular spender and daily player since November 2018, to finally solve this issue by either fixing the problem or making sure the stuck reds are reset monthly so that it will not continue to impact our growth as a world wide community.

Can you be the revolutionary employee that brings this permanent solution to fruition?

vale falcon
# fallen epoch It’s a feedback channel. Check the pin why slow mode is on

I can read the channel name, it's why i posted in it. asking about slowmode is also perfectly legitimate considering a moderator asked a question within a minute of my post, ie engaged with me directly and im unable to respond for 5mins. Kindly take ur snide remark and place it elsewhere. @tacit obsidian is it reasonable for moderators to be snide like this?

The second part is the answer, the first part is snide

stuck burrow
#

COME ON! PUT MERIDIAN BPs IN THE SHOP!!!!

fallen epoch
noble ridge
#

Is Apex still going to happen?

junior cradle
#

they will review everyone who bought the faction pack before the change? haha so ppl will basically lose the free rep they could buy. wouldnt this be a scam? its not like these packs were online for a long time 😮

halcyon wyvern
#

lol, i just saw that. I was seconds away from buying the ops 50+ one with 600mil fac rep. Kinda glad it disappeared before I did

balmy shuttle
#

@tacit obsidian this isn't fair.
Nothing else in the game requires double shards to unlock. Needing generic shards for the Ionic is fine, but why do I need them for the others when the others have their own specific shards? I was pushing for the cryonic blast, and stopped bc I thought I had enough. Deceitful.

nova sierra
#

@tawny nimbus not get my Cerritos points

narrow talon
#

It would be great that the Bonus Refinery will be increased to the same level as normal refinery was increased. You currently spent A LOT MORE of materials to convert it and most of the time you get less than standard refinery for rare and uncommons.

fallen epoch
onyx thorn
#

@tacit obsidian If Scopely rolls back the REP/Mat/Lat on the people who ALREADY bought this pack i know im not the only one that will be quitting the game. You cant change what a person buys AFTER the purchase.

tribal bane
#

Bwhaaahhhahahhaah! Are you kidding me?!!!! $99 for 158 mil rep? I can do that in less than 2 days grind! Y’all are out of your minds,

opaque raft
#

Deep space slb should be fixed. Not by changing the event text, but by giving the points as promised

subtle rivet
#

Why isnt DSO event giving points?

summer fiber
#

THAAAANK YOOOU! So glad this finally returned!

waxen kite
opaque raft
#

So scopely sneakily changed the text of the deep space slb.
Why oh why are they so afraid to admit a mistake was made?

manic slate
#

There's no shortage of screw ups by Scopley this month

mellow dust
#

We voiced our disappointment & discontent at their insanity. I think we finally got through to them.
Scopely; HA! Releases Faction Rep Pack

waxen kite
#

and the faction pack is an insult for all those who hard grinded their rep, whats next ? 0 to 40 ops pack for 200$?

opaque raft
#

What is scopely going to do to compensate the lost directives due to scopely’s utter incompetence to write a simple but correct event text for deep space slb @tacit obsidian?
This is certainly not the first time scopely fails in this. Why dont they learn from their mistakes?

subtle rivet
#

Which madas count towards DSO slb?

fallen epoch
unkempt goblet
#

As the hurricane hits the southeast, are revisions going to be made to the shields for players who have evacuated or have suffered power losses? My alliance members in Florida have been told essentially to expect power outages for over a week in length. 3 days is inadequate in that case and with the change of date to our incursion, the shields will expire 5 hours prior to start of event as everything stands right now. I made sure to get my players in the line of the storm out of systems that will suppress shields before they went offline. I am trying to protect my alliance members who are unable to get online because 1) they physically cannot 2) there are more important things happening. One of my players said they would probably manually 7 day shield from a phone if necessary, but I know not everyone is going to want to use their battery on this game during a natural disaster.

pulsar shore
potent silo
pulsar shore
#

Omg…it is after restart… previously i had ā€ždamage dealtā€ where ā€žcardassian armadasā€ should be… thanks guys!

edgy harness
rough belfry
#

<@&509691205798592532> warned? Really? wow.

edgy harness
rough belfry
#

That's some fracked up stuff

shell root
#

While I understand why slow mode was done, it really does not work at the time limits set here. You cannot respond to direct questions for 5 mins which is excessive for a conversation. Keep it on to stop the keyboard spam, but put it at 60-90 seconds to allow conversation to flow at least while cutting off the blatant angry 2 second responders.

edgy harness
graceful plume
#

did scopely forgot to boost bonus refinery numbers as the did with normal refinery ? šŸ™‚

noble root
#

allowing people to buy rep is total BS

proud scarab
quiet crater
hoary blade
ripe thicket
#

You are a crap company when you change officer abilities WITHOUT TELLING US!

potent silo
#

🤨 What officer?

ripe thicket
nova sierra
#

I remember when this game was fun.

gilded halo
#

@tacit obsidian , anyone thought of hiring a QA team; rather than having the community beta test it at large?

forest isle
#

here's a suggestion! take the game offline for another day only this time the game works "better" than before not "worse" and no that's not a challenge to make it worse, we all know
love a good " what can we break next " challenge

opaque raft
#

Cardassian armadas do not give points for deep space slb??? @tacit obsidian

lusty niche
#

@tacit obsidian Starbase error 26 and stuck hostiles = Good to know people are working on it
Can you tell us anything about territory services that are unavailable to many playersĀ ?

tacit obsidian
#

I'm sorry you felt some sort of animosity

opaque raft
lusty niche
opaque raft
solid jay
#

As a pay to play player I am begging you for more free to play value. Those of us who pay to play often play within a budget and simply can't keep up the elite few, more inclusive free to play content in events please.
My free to play friends are a great value to the team and should be rewarded better for their participation and commitment to the game.
3 years ago I clearly remembered free to play players being more competitive than they even have hope for now. I would love to see Scopley recognize and honor the potential value free to play players have to offer everyone.

shell root
#

The game has steadily moved from pay-to-win to a model more akin to pay-to-play over that period. Yes, some content does eventually come out months later as obtainable at no cost, but the critical content does not, and the free content often has an almost insurmountable mechanism to obtain it. Take the Amalgam refinery for a blatant example of this. It's free by definition, but the payouts are not ever going to allow players to unlock the materials that they can get from it. After months of ownership after unlocking the free ship, I now have enough refined materials to buy 6 whole ship refit shards. With that 'free' mechanism it would take likely more than 3 years to get to one unlock. Wikipedia sums it up pretty well where "Free-to-play (F2P or FtP) video games are games that give players access to a significant portion of their content without paying or do not require paying to continue playing" I would argue that we have here is not truly free-to-play by any reasonable definition of the term, as there is zero mechanism to unlock large portions of content (research queues, build queues, repair queues, etc.) which are major roadblocks to player progression as new research content for example is added.

#

This is doubly frustrating because some content Scopley has gotten exactly right in release. The Discovery weekly task to then open up a reasonable refine reward every week is spot on. The Cerritos refinery along the same lines is similar. Cosmic cleanup to get to new ships 2-3 months after release is also a decent mechanism, but the timelines/cost for the blueprints there should be shorter given that there is already a built in delay to get these ships into the store. More decisions that get the content out for all players with timelines that are not years long is the only legitimate way to keep calling this a free-to-play game.

vale wasp
opaque raft
runic copper
#

Either roll back op50+ rep pack buys or give everyone a chance.

zinc swan
#

The rep packs are a travesty imo. You finally killed one of the few mechanics that rewarded players who dedicate considerable time to grinding and prevented whales from total domination of all events.

jolly laurel
#

let me see if i understand this correctly @north perch @crisp dome and anyone else in the team that matters,it costs how many credits to build a 3* epic ship? and those same epic ships are sold in the store, for a full build is round 600 bucks?now heres where im confused...,i can buy one 99 dollar rep pack and get enough credits to build multiple 3* epic ships....and you stil refuse to source to refinery correctly, it should not be a gamble...but here we are discussing the fruadulant sells tactics yall are using,

forest reef
# jolly laurel let me see if i understand this correctly <@804033702052757555> <@1505186651152...

Not sure what you’re referring to. The rep pack doesn’t give credits to get a 3* epic ship which costs 180k credits. None of the faction credit packs are enough to get you a 3* epic ship. You’d need 5 of the new credit packs that are limit 2 and double that of the old credit packs to land a single 3* epic ship. It’s not consistent pricing because they don’t value the prints and credits the same way or they value the other contents differently thus the discrepancy.

main dagger
#

@tacit obsidian desperately need mycelium in the store for purchase. Been longer than usual not to have it

craggy saddle
#

That is your interpretation.

jade moon
#

Will we have a chance to get feesha skin shards in future? I am 5 short.

craggy saddle
potent silo
#

They weren't in last big event store šŸ˜….
You saw something about it?

craggy saddle
#

I think you were able to buy it last time around, not entirely sure though, as I am not at a high enough ops to get it 😬

potent silo
#

We only had the doritos skin last store. Cross fingers for next šŸ¤ž

twilit sparrow
#

Maybe sally finally getting a skin. Or atleast the realta

craggy saddle
#

177 is not a thing anymore, simply a memorial šŸ˜‰

And I also have to deal with stuck ships.
But, for once we got a communique and all you say is "aka, no."
I know myself Scopely does not have the best reputation when it comes to fixing stuff.
But why not wait before drawing conclusions?

open gull
#

When you offer a bundle to buy like the extra research Then please if people pay 100 euro for it put the same amount of stuff in there for everyone I think it’s unfair when you are level 29 you get 60k latinum in your bundle and when you are level 37 you get 240k latinum in your bundle bud you both paid 100 euro ITS UNFAIR and i think it’s even ILLEGAL cause you scam your customers

potent silo
#

Content creator 🤨

fallen epoch
#

Content creators are YouTubers

#

They have nothing to do with Scopley

rich cypress
#

The power gained notification was a great addition. The ā€œnumber remainingā€ is just rubbish. Probably creates more lag and adds to the mess that is our screen. Red pips need to be removed as well. Please clean up the mess Scopley.

agile finch
#

So glad they added the number remaining right above the bright green claim button. Could have spent that time fixing the constant ios crashes that were introduced with this arc.

torn basin
#

Please fix the display of ships in dock. It looks like paint smudged on my screen.

tribal bane
#

Well we’re all very proud of you Scopley that you are finally learning to count the obvious things… not sure all the players need to know the count of every daily object and how many times you can collect it in a day SMH

cyan portal
#

We heard how much you love pips so here's another graphic on top of pips to tell you you can do something

tribal bane
#

Aaaaand another from the ā€œYou never asked for nor ever needed or wanted feature releases….ā€ šŸ˜‚šŸ˜‚šŸ˜‚šŸ˜‚

dusk solstice
#

Feedback on the view of fairness: Packs should have the same values for all Servers. A Level 31 account on Server 140 has more uncommon 3* material in the packs than a level 34 account on Server 123.

leaden lintel
#

@tacit obsidian how about updating the bonus refinery output. Since the regular one was doubled a while back, I get more rare from it than from the bonus refinery.

waxen kite
tribal bane
waxen kite
#

they literally need to fire their entire "phone app" staff and get proper ppl who know how to design PC platformed games....

tribal bane
#

Of all the things that are bad with the UX/UI players understanding how many times you can click a daily is less than zero on the needs scale šŸ˜‚. Is the person pushing these changes familiar with the interface? I mean it doesn’t even make sense for ADA rules which are insane

waxen kite
#

for me it feels from start of this ARC majority of them hit their heads multiple times and lost track with reality to be honest šŸ˜›

tribal bane
#

@tacit obsidian we would all be super curious to have one of these UI/UX folks do an interview with rev or DJ šŸ˜‚šŸ˜‚šŸ˜‚ in a sort of watching a car accident kinda curiosity. Really would love to hear the rationale

leaden lintel
#

I personally like the new indicator of how many claims, but I'd rather see effort put on fixing bugs instead of adding new features no one asked for.

tribal bane
crude sandal
#

The fact we have claim counts under all those panels gives me some relief that they might actually be reusing components a little bit... gives me hope that we won't have things like the same officer ability shown with three different text descriptions in three different places anymore šŸ˜„

red cove
#

They need to take a time out from next content and fix bugs ... and then do a total reset of the game (and give people credits back into the game based of power, etc).and have people all back at level 1. Otherwise, this game is going downhill fast. They will end up losing more of the player base with this pay to get rep scheme IMHO.

lime vault
#

Maybe already said here: I hate that the alliance reputation is zeroed when you change ally. As an "Honorary Swiss" we have repeatedly visited various Allys. Due to the impact on personal research, I will no longer be able to do this. Too bad - very bad for the Star Trek idea in the game. Translated by Google; if bumpy, I apologize.

ripe thicket
#

@tacit obsidian when are you going to officially announce the changes you made to officers and abilities for sisko and his crew. You changed several things but didn't bother to notify us. Why do you keep doing things like this?

waxen kite
#

"retrying" well gl with that lol

autumn rover
#

So this addition was considered more urgent and important then the lag, broken nodes, game in balance, etc etc??? Honestly.. Why anyone is still spending in this game is beyond belief

shell root
#

In fairness on that one, people did gripe about that, loudly, during event stores complaining that they had no idea there were limits for some items.

dawn nexus
#

The other part is that there are multiple teams doing different parts of the game. People working on Bugs may not be working on QoL changes to the game and so fourth. Although there are a lot of frustrating bugs atm, complaining about improvements doesn’t change them

nova sierra
# shell root In fairness on that one, people did gripe about that, loudly, during event store...

event store != refinery
(!= means not equal)

refinery are always running and don't change every time, we know how the various refineries options works after the first attempts and don't need to be informed of their working every day

event store options are things that happen sometimes and tend to change from an occurrence to the other, so we need to find out how they works every time they add them

Edit: anyway I don't care about this addition, it's a bit off to see since the images are not adjusted to leave the required space for the text, but it's not a big problem

shell root
#

Yes, but it's the same code to do both. If you already wrote the fix that people asked for to display it for the event store, why not let it display for the rest of the items that have the same process. Now, as for text sizing for UI experience, that's a whole other issue that I can't disagree with.

short field
#

My ship has been stuck for days. No response whatsoever from either version of the bug reports. Now that the Insertion is coming (that's what I call that BS event), it's now more than a big inconvenience, it's becoming a threat. So glad nothing is being done about this repeated screwup.

vale wasp
short field
#

Will do. Sorry for letting my frustration out but nobody likes being ignored.

open horizon
# dawn nexus The other part is that there are multiple teams doing different parts of the gam...

Management should be fired what a lame excuse. After so many years of improving glitches to the point the game is practically unplayable. Why on earth wouldn’t there be some communication between teams? why on earth would you let the same developers who improve rather than fix glitches continue to have a job. Honestly never heard of such a unintelligent way of managing a business sure maybe your making some money but certainly not what you could if things were done properly.

short field
#

Communications is the cause of 99% of the world's problems. The other 1% is fact statistics.

leaden lintel
#

99.4% of all statistics are made up

coarse sundial
#

when is the rest of the ops crew coming in ds9 and odo?

next junco
#

UNCHAT BAN ME!!!!!!!!!!!!!!!a

elder pollen
#

Did everything suddenly get really hard? I was grinding away, and suddenly each hostile is knocking my shields down to nothing. Cleared localization and restarted, no change

potent silo
#

Check your crew, it's usually an officer not where he should be.

Like warping 15 min to DS this morning for dailies and exploding on the first hostile because I had gaila instead of chen šŸ˜…

elder pollen
potent silo
#

Ok, definitely weird. Best way to see where it went wrong is probably to check the logs. I see no obvious explanation right now

elder pollen
solid ice
#

I've seen a shield glitch showing 0 shield after a battle, but battle logs show shield is nearly full. It happened in conjunction with lag and sync problems.

rare coral
short field
#

Yeah, but waiting till Incursions shouldn't be the solution. Customer service is the solution, which isn't making someone wait 2-3 DAYS for a 2-3 hour response time.

rare coral
short field
#

or get completely cleaned out

noble ridge
#

@tacit obsidian I seem to recall a while back that a change was made to shields that they wouldn't disappear should we target someone, but Only if the attack actually happens. It seems like that same mechanic isn't passed through the "maintenance" (yellow) shield. I inadvertently targeted someone today and I lost out on over 1.5 days left on the 3d shield you guys handed out. Can the shielding mechanic be looked at so it's consistent between the two types of shields?

glacial fiber
#

@tacit obsidian Can we get a Quality of Life Update/Arc? Just release a bunch of skins for popular ships to satisfy the overlords.

Then we can fix things like:
Bugs
Outdated officer packs
Alliance Features
Removing the "Vault of Latinum" pack
Outdated Armada Packs
etc...

You know, that whole priority list that the community had answered months ago.

short field
#

I wouldn't mind a Retro Event where we can spend all this seasonal loot that isn't usable anymore. I mean, I got sick and slept the last two days of the St. Patrick's Day event and have 42K tokens that'll never do nuffin'

quaint lynx
#

I like it when I see I have 999 blueprints of every ship but cannot build one. Normally clearing and resetting fixes it. I got really excited first time it happened. Thought I hit STFC lottery.

indigo sentinel
glacial fiber
glossy bramble
vernal swan
#

@tacit obsidian
Please revert the ship graphics in dock on the main scream. I don’t pay for crap graphics where the ships look like someone smeared a snail on the bottom of my screen.

glossy bramble
edgy harness
glacial fiber
#

We're focusing on the wrong thing. The game needs a Quality of Life update in one form or another.

old glade
#

Just get rid of incursions. It's rubbish.

craggy saddle
#

Clean up the UI please. This is the phone UI and it's waaay to crowded. I know you can minimize a lot but it should be a bit smaller in general. Building, research, scrapping menu takes up half the screen.

tidal moat
#

Fixing the matching algorithm in incursion so server 83 can be matched vs any server >81 ? We got 80 81 75 and now 64.

lapis jolt
#

Is there a specific ops level or shuttle bay level that unlocks Merit of Honor missions? I’ve had epic missions unlocked since 39 and now I’m ops 41 and still haven’t seen one.

craggy saddle
lime socket
#

I believe you also need ops 40. All the research that needs them are 40+ other than a frame iirc

raw bloom
#

Excuse me while i turn into every math teacher anybody has ever had. ā€œScopely show your workā€. There seems to be some an error in your refineries. The numbers just dont add up. We get the whole show and see each card pull from a recruit chest, but we just get the results from a refinery chest open. Show us each chest and what we get with it.

lean pilot
#

Has anyone here noticed a dramatic decrease in the amount of level 42 ship blueprints you get from grinding transports in sol,kronos, and romulus? I usually hit about 50 transports a day in sol on average. Used to get about one kelvin print a day. now i've gotten one in the past 2 weeks.

raw bloom
#

Cant get to 85 UC from 4 chests chests with the options shown

pure nebula
#

I thought I read that there was a fix for broken reds. Geody on server 12 is broken. With it's ONE interceptor now unavailable.

thick cipher
#

Dear Scopely your swarmmada event is absolute trash. folks still competing that already have it. Players inside alliances are able to block fellow alliance members from obtaining the content. Not to mention, we can't even compete with some other alliance on the server. so I have to join them to get the skin, that's totally whack

zealous quiver
stoic fable
#

Is it me or for the last weeks the latinium antique is not giving as much nice token in refinery as in the past. Seems the odd to get one are the opposite now, nearly never.

fallen epoch
ionic shard
#

Like most of us, you have been forsaken by RNGesus.

stoic fable
nova latch
#

This pack could be in breach of various lotteries laws as it charges a price but only offers the chance to obtain items

fallen epoch
earnest granite
nova latch
#

. You could spend €20 and get none of the things being offered. That sounds awfully like a lottery

kind minnow
#

wasnt there a big fuzz bout lootboxes by the EU a while back

craggy saddle
#

There has been, but nothing changed. We even had a thing in Germany about it, yet again, nothing changed

dusty marsh
#

So glad Scopely plans on pushing incursions when a chunk of their player base has no power, no internet and this game is about as low on their list of priorities as possible. Do the right thing for once and cancel incursions for North America. But you won't. Extending shields & pushing it back does nothing for these folks. Cancel it outright. Those not affected by the storm will survive without it.

nova latch
#

They cancelled US leg of incursions

dusty marsh
potent silo
#

Incursion starting in 20 min are for EU servers.

Thanks for the nice note. BTW you are writing in a channel with a 5 min cooldown that not leave us many chance to explain things.

dusty marsh
shrewd rover
modern jolt
#

where tf is incursions?

sonic cove
#

can we burn incursions down. crap mechanic

sacred island
#

LOL on server 178 Shields in territory while they shouldn't work - well done picardfacepalm

left echo
#

Shield mechanic is working normaly e.g we can shield in TC even while incursion is active...yet we can still move servers. This is on Server 133 vrs 135.

sacred island
forest geyser
#

thank you for another fail dear scopely

viscid shell
lilac steeple
#

4th you release this and yet another bug completely destroying the event.... Chapeau!

fierce turret
#

It's a sort of accomplishment to break things as regularly as Scopely keeps doing it. Not everyone company can manage that. 🤪

low zodiac
#

The level of incompetence being evidenced by Scopely is only just being eclipsed by the British government.

desert flax
#

WTF!! shields not dropping??

nova sierra
#

This event in this form is the biggest nonsense possible. And this is the opinion of my whole alliance. The whole preparation was a total mess up and this result completes it.

solid jay
#

The bugs are getting to be a but much. Stuck hostiles in each system. My ship has on several occasions been stuck in some kind of battle loop that reloading the game does always correct the error.
You might have issues related to the hurricane, if you do I appreciate your situation may be a little out of hand.
However, the game is borderline unplayable right before incursions and a large number of players won't be able to participate in the event on the North American server tomorrow.
With major bugs like this affecting the game and with a larger number of players who can't participate and may even pose a risk to thier server during the event... I ask that you cancel incursions this month and take the opportunity to clean up bugs and give those affected by the hurricane a fair break.

nova sierra
#

Please do not repeat this a couple of times as mentioned

desert flax
raw bloom
vapid goblet
#

@tacit obsidian 112 vs 114, how come all the bases located at level 20+ zone in 114 is still active while 112 are all down as expected?

boreal summit
shell root
#

I guess I am glad that some phone notices are actually coming through. Now it would be nice if they were accurate. That's the second one I have gotten about a miners cargo being full when it was never full and I sent it back to the base some time ago. It's like the game is still counting it mining and sending notices when it would have been full.

vagrant gyro
#

Typical incompetence we have come to expect.

median mango
#

It’s like they fired the one person who had the uncorrupted back up save. And now they can’t figure out what to do

tribal shoal
#

No one told me that I couldn't shield up from incursions if I was in a level 20 territory

vast nest
#

The game did say shields will be suppressed in ALL level 20+ systems

spice wren
#

und wieder eines der unnötigsten und sinnlosesten events gleichjzeitig mit Fraktionskampf!!! also wieder ein reiner win für whales und alle anderen können 2 tage schild ziehen tolles game.

tribal shoal
#

This is crap. I came back from work and I had a 12 hour shield. I lost everything in 10 min

craggy saddle
tribal shoal
#

I had a shield up. Something so important like this must be better notified. Like a internal messenger

craggy saddle
mild hemlock
vast nest
#

I got like 5+ notifications in the last day to prepare for them. Now I will report that the timing was always off. As in it said 12 hours to go 11 hours before the start but that's just a slight annoyance

tribal shoal
craggy saddle
haughty flower
#

Reopen #1001233195834032230 ?
How can I get the subspace relay keys?
Most of the event reward is a currency I can't even spend. Level 41 BTW.

tribal shoal
craggy saddle
shell root
#

Well, the complete incursions instructions page link is still listed under #⚔-mod-announcements, so that seems like the first place to go if you are not familiar with the mechanics of how they have been running for months.

tribal shoal
#

#⚔-mod-announcements i can`t read anything about incursion rules, again no information about this event. I had a 12 hours shield

craggy saddle
#

Doesnt matter if you had shield or not. There were plenty of notifications about moving to a lvl 19 or below and you ignored that. Problem solved.
It's your fault and yours alone.

shell root
#

Here you go. I just copied and pasted the link right from that channel. There is a whole section on shielding. https://scopely.helpshift.com/hc/en/19-star-trek-fleet-command/faq/6722-infinite-incursions/ Now, in your defense, it does explicitly state that your shield is not lost but will continue to count down, which you could argue with them in a help ticket

tribal shoal
pale igloo
#

An announcement on why the lag/game graphics and number of not working hostiles has gotten so terrible the last two weeks and what is being done to fix it would be appreciated. The game is actually getting worse rather than better.

pseudo wasp
#

So... whats special about out of darkness, a Khan love story?

foggy agate
#

Incursions suck

crisp vapor
#

You have love that scopely support is unable to read. When you tell them you never got epic shards when you bought the cryonic blast, and all they say is it take both to unlock, well I never got any epic shards in the first place. I asked them to look in the logs when I bought this in event and scopely just closes the ticket. TONE DEAF SCOPELY

harsh anvil
#

This "gift" after today incursions problems is literally a spit in our faces! 😔

narrow hornet
#

Really, scoply, get you … fixed. Strike team crew is still waaaaay to OP. You HAVE to Nerv them now!

hoary blade
#

there not they get beat a ton with they right crew

fluid crystal
#

The gift with a 3 day shield was a pointless thing... If someone somehow didn't have the ability to get a stinking 3 day shield then they're jst not playing the game....

ripe thicket
#

@tacit obsidian still waiting on you all to acknowledge the changes you have made to officers WITHOUT MAKING ANNOUNCEMENTS. This is why there is no trust for scopley and you are the point person.

potent silo
#

Miles have not been nerfed. You wouldn't happen to have test it on stella? @ripe thicket

acoustic cloud
#

@tacit obsidian Just some pre-emptive feedback:

Before adding a new token system to the defiant to grind - don't

Before adding special hostiles to grind every day for the defiant refinery - don't

Thx.

faint gate
#

How does someone ā€œraise a ticket to supportā€ but not be able to pop their own shield? Seems like both fail to address the issue. If you have no power, than Scopely needs to step in. Or cancel incursion event. Come on scopely, this is not hard to do the right thing here.

zealous arrow
#

#⭐-official-announcements message

@tacit obsidian just cancel it. There's no sense in making people worry about putting in a ticket for a video game when they're going to be busy dealing with insurance companies, FEMA, etc.

nova sierra
#

@tacit obsidian I’m curious how anyone is suppose to submit a ticket if they can’t get online? Will Scoplay be taking a deep dive into any activity, scoring, RSS acquisition, etc., stemming from an after-the-fact submission and retroactively reversing all outcomes?

tacit obsidian
cloud ruin
#

Aka no expiration date on a Ian related ticket....

tardy flare
#

Maintenance all you like scopely it’s still a bug ridden pile of šŸ’©

umbral wren
# tacit obsidian There is no timeline of when they can contact us

Will you be hiring more people or transferring people from other departments to help customer support handle the influx if tickets? Customer support already is overworked and understaffed for the regular volume of tickets... Canceling incursions would be much easier on your staff and on the players

rocky shuttle
#

What will the response be when someone has lost 100% of their rss, but isn’t able to log in or submit a ticket for days or weeks?

nova sierra
proper tinsel
#

For na servers ya should either be delaying incursion, or increasing the shields and not making them drop due to 20+ systems.. As those affected by the hurricane will not be able to get on and move or shield

faint ridge
#

The lag in my android tablet is just crazy. So many announcements that lag had been fixed, yet it is the same as ever

brave walrus
sonic anvil
#

Submitted a ticket EIGHT DAYS AGO about celestial prospector event not calculating points and today I finally got a copy pasted answer about something completely different than what my issue was. I was specific, included screenshots, said the exact event. And it takes 8 days for them to blow me off and close my ticket. Standard. Awesome. Thanks.

void adder
#

ZĆ©ro, rien en rĆ©compenses, event pourri depuis la derniĆØre MAJ ratĆ©e, Ƨa continue avec les incursions infinies ou quand on est lvl 20 Ć  23 on se fait casser sans pouvoir riposter...šŸ‘ŽšŸ‘ŽšŸ‘ŽšŸ‘ŽšŸ‘ŽšŸ‘ŽšŸ‘ŽšŸ‘ŽšŸ‘ŽšŸ‘Ž

potent silo
sonic anvil
#

0

pallid gull
#

Ticket 8322452 waiting on response started on 27th shield dropping soon @tacit obsidian

fallen epoch
# sonic anvil 0

Did you check to see if it gave it to someone else. That’s what was happening with that event

ripe thicket
# fallen epoch Who was nerfed?

Miles from working with picard/pile for one. They changed sisko ability from cardassian only to all. But the point is they are changing officers abilities and how/who they work with and not notifying the community. This is unacceptable and unethical.

vale wasp
#

What is your testing methodology for pike/picard + miles? and are you aware of the "spock bug?"

swift steppe
#

I don't know when they way improved the drop rates on 2* survey parts but it's a great improvement for the upcoming players! šŸ‘Œ

nova sierra
#

server186 v 128 and 186 has a terrority defence so we're all sitting ducks for 128 incursion plus anyone who is from our server now has unfair advantage this means incursion server will accumulate points very quickly to win this should be sorted out and no defence during incursion events scopely sort this ASAP please

hollow vortex
#

@tacit obsidian is it possible to ask the devs to put a countdown timer for incursions in the UI and make it use local time to work out when incursions will start?

It'll save us having to try and work it out ourselves.

glass fulcrum
#

Actually, an incursion countdown timer is a really good idea

fallen epoch
sonic anvil
fallen epoch
pale igloo
#

Wow figure it out Scopely. No one on our server can log on if they transferred for incursions @tacit obsidian

unkempt bough
#

Right.....I can't login in after moving to incursions either

red cove
#

me too. gg sco pay.

nova sierra
dusky flax
#

Putting Apex mining, during incursion is a pretty crappy thing to do Scopely….. trying to force incursion participation… pretty low.

fresh bramble
#

…..incoming message……. Scopley, The Dark Knight here….hijacked ships……. More events for them or allow them to be scrapped please…. Over….. thank you and DK out.

mossy pecan
#

Move these Stupid Incursion Event's to a dedicated PvP server; Perhaps via Wormhole!

vast nest
#

@fallen epoch my alliance had the same issue. The collisional plasma gave 0 points to my alliance. So we had no chance of getting the AMS done and ALB ranking. Also ignored by CS about it

coral dagger
#

Could we interest you in a $199.99 Resource Pack? dabesjGigaHype

errant cypress
#

Wen iPhone 14 optimisation?

fallen epoch
steel escarp
#

@tacit obsidian Really Scopely???? 3 PVE events run during an incursion!!! Why would you put a mining event and 2 hostile events on the same day as incursion? This makes no sense. How are people supposed to play when you do that?

kind minnow
#

thank god we were moved a day forward so we can do apex in peace in eu

steel escarp
broken canyon
scenic pivot
#

Scopely's really been demonstrating a severe lack of regard and respect for new or even newish players lately. Which, really, seems like shooting yourself in the foot as a game dev.

bronze igloo
#

I would like to say when you do maintenance actually fix things. You have a list of reports probably a mile long since the last maintenance and it seems only certain things ever get fixed. Lag has been an ongoing problem that's never properly addressed and the more you add the more everything else goes haywire.

broken canyon
#

You can delete the word new. There is no regard for any players.

nova sierra
#

The lag is so bad I'm sitting incursions out... can't even see other players and so much lag delay in recalling fix your game already

broken canyon
devout quiver
#

scoply i have a member stuck in deep space due to the repair bug on a ship and it wont let him move. good job

lament aurora
#

When will our promissed merge with 125 happen. We pumped for it here

woeful nymph
woven sonnet
#

not really fair to put ops 30 in a raider backet with ops 31 plus who have amalgen

pseudo sentinel
#

Scopely, if you cannot fix the lag, then do not do anything new until you do. Do not waste my time!

woven sonnet
#

this aint a wast,e i'm cleaning house

nova sierra
#

I thought incursions were supposed to give subspace relay keys?

opal warren
#

I Got a Bounty hunter that tracked me cloaked! Bird dogging me.

tame olive
#

What absolute crap. Game crashes every 5 min. Scopley has a ā€œteamā€ working on it for 8 months now. Virtually unplayable and add incursions into the mix…crash, get hit, repair, crash, get hit. Getting old fast

tame olive
knotty niche
#

Please change the targeting behavior, cannot defend anything with it always selecting bases even fully zoomed in.

wind vortex
#

I know this won't even get noticed in amongst the flood of incursion feedback but: it's really discouraging to have things get MORE expensive (and worse value) as you level up standing, like with Rogue.
Going from 2500 rare exchange loot for 1785 rare uranium, to paying 4000! rare exchange loot for 1859 is a punch in the guts given how much of a grind it already is.

gusty raptor
#

Why mantis exo activation went from auto to manual over night? Most of us didnt event notice until nearlly destroyed that something is changed

cursive vine
#

can I reiterate how much incursions suck? god forbid you actually have plans that day and can't finish at least one of the 12h pair of events, let alone both as the other server is hiding when you are able to get on. It really makes me want to give up the game entirely

quick cloak
#

I partially agree with you. I didn’t finish all solos because I couldn’t find enough pvp even with base attack/defences but I had so much fun. It’s not the end of the world/game if you don’t finish an event or 2.

cursive vine
#

true, it's not the end of the world, but that's what drives me - is the events and rewards. Because let's be honest, the game itself is not that good or compelling. Just a bunch of stupid triangles. So when I can't complete some events to advance in this grind of a game I start to question why I'm even playing the dumb thing

fallen epoch
tight beacon
#

Scopely sucks for wasting my time and money. It's been a wasted building 4 star ships and completing research, just to have them introduce one crew that allows a 3 star ship to defeat a 4 star ship with a 6 million power advantage. It's a huge repair bill for me and none for the small player. Maybe Scopely should try playing the game before they introduce dum things like this. I don't see any reason to keep playing.

cedar kiln
jade patio
# gusty raptor Why mantis exo activation went from auto to manual over night? Most of us didnt...

It’s broken (yet another bug). Sometimes the auto activate works, sometimes it doesn’t. Also, if you don’t clear localization before you start, a lot of times the exo’s don’t go into inventory, so you can’t even manually start anything. They never really finished the Mantis. Just threw it out there, sold what they could, then forgot about it and fixing any bugs it still has.

split quarry
#

This game is in a really bad place and has really went to the dogs ….. it’s filled with countless bugs, constant disconnections, an incursion event that takes hours just to find ships to complete damage events, too many resource bottlenecks and an absolute monster of a God tier pvp crew that kills everything despite all the work/effort/money you have done.
I Really enjoyed this game despite its problems and crazy inflated p2w deals but like a lot on my server now I can see the end coming. Thanks Scopely

little turret
#

Crossed over, and no cannot login

lilac yew
#

Since SCOPLEY can not handle the pvp traffic in their servers I recommend they move to farmville. so tired of this lag....

timid thistle
#

We really REALLY need more sourcing for armada directives

chilly igloo
#

Submitted a ticket on September 23rd. I get a response 8 days later, it's very generic and did not address any of my concerns. Waiting 8 days to get a "auto-response" message is completely unacceptable.

near fox
#

ship stuck in combat.. seems having more issues due to the incursions...

red cove
#

why have these incursions? on our server we are up double on other server. Until one whale basically throws the incursions because he has a beef with another whale on our server? And then basically admits it after the incursion ends in game chat. And then implies he will do it again. maybe he is a sco pay employee and that is the plan?

grave quest
#

i’m getting event points for swarm i killed almost ten minutes ago šŸ˜‚ You guys seriously need to do something…

final hollow
#

everyone loving the new feature called cancelled amarda ?

potent silo
#

Don't use kira for eclipse mada

cold lance
#

awesome isn't it? only lost 500 epic armada directives before noticing the "new feature"

little turret
#

Took me 14 days to get a response to have them tell me they would return my epic directives

final hollow
#

id love it if a dev could actually contact me since eco seems to be ignoring everything we tell him

grave quest
#

and will someone please fix the spinning wheels of doom on the territory screens? it’s been ages since i could see what territory services were running or not.

cosmic knoll
#

Joining Eclipse Armadas : bug where you cant join until you relog. FIX it ty

broken canyon
unique widget
#

Why are armadas taking directives, appearing to run (ships show in battle) then they cancel, target remains and no battle log? That seems like thievery to me. Please fix and refund everyone the lost directives.

potent silo
loud zinc
sterile tulip
#

Been a long battle… over 10 minutes now 😢

thin mountain
coarse nova
#

Can we fix level 37 Actian Space. No Apex will spawn

clever hare
#

What happened to the interface…. ? Everything is all glitched and overlayed

serene zodiac
#

ExChange madas are broken. Takes credits. Says battling. Then nothing happens. Except. It took ExC mada credits.

wind vortex
clever hare
#

Picard is disappointed

hollow vortex
#

Can someone at Scopely please tell whoever manages Incursions to bring back the level specific pvp systems!!!!!

remote flume
#

e33 Eclipse armadas are very slow to respawn.

#

Make red data nodes about 10x faster

#

Or at least provide research that makes it easier

vagrant gyro
soft reef
analog plank
wintry zinc
analog plank
#

Please fix spawn rates in capital cities, augment, and mantis space. Stuck hostiles are preventing spawns from happening.
During incursions that server had no issues vs our server which creates issues when I can't complete dailies and others can.
Poor quality of gameplay. Please fix

potent silo
#

Yes, don't use kira for eclipse armada for now

midnight delta
#

will still happen on rare and epics every so often, even if no one uses Kira.. yes Scopely knows about it as well

young dune
near bluff
#

I completed all apex daily events but didn't score enough for any of the main event?

potent silo
stable jasper
#

Even the online survey is deadly bugged - how do you do that scope?

wise helm
#

Relocation tokens back to daily rewards šŸ‘šŸ½

ember dust
#

How about fixing all the ghost ships in all the systems!

thorn nova
#

hostile script appears to have worked...

brazen prism
#

We need counter officers against the striker team crew. It's just ridiculous, it's pointless to attack battleships with that crew. Even with other battleship or interceptor.. just breaking the game

vale falcon
#

With the ever growing officer roster, we haven't increased the number of ways to obtain badges. The roster also heavily favors command badges over any other. Could we look at sourcing? Even if it was just increasing minor commendation acquisition through the disco refinery. At present it is only a chance, could this be a guaranteed minimum? @tacit obsidian

nova latch
#

The discriminatory practice of making affordable packs availible to some but not others goes on.

iron depot
#

Here’s some general feedback - fix the lag

normal wadi
#

Scopely really needs to either increase the spawn rate of higher level Eclipse Armadas or add additional systems. Even getting a level 35 or 37 UC exchange armada is durn near impossible on server 60 during Apex. The top 2-3 alliances hog them all.

twilit ravine
#

has anyone ever purchased a package and got a different product before ??

#

i spent 9 days waiting on support for them to tell me i purchased something other than what was advertised @tacit obsidian request for pm if ya can

tropic sphinx
solemn crow
#

Don’t think I’ll be buying an ARC BP or anything else until they fix the crashes that occur every 10 min. The other letdowns I the past weeks means this ARC will have problems too.

gusty anvil
teal harness
#

It is amazing that this game is still in BETA testing after 3 years.

lost forge
#

@tacit obsidian this lag is terrible for a game this old that makes this much money. Any way you can suggest a ā€œclean up the code arcā€?

They can run old relatable events along side easy simple mini arcs to make money and give players content to stay active.

And yes I restart many times a day and clear catch many times a day also. Should not have to do this as often as we do.

odd brook
naive stream
#

First, let me say I know I messed up, but.... There should be no mechanism to allow an alliance to click on an armada that has already been started. I clicked on an Epic at the same time another player did. We all know the drill. It popped up a message, which I didn't read because I was more concerned with starting the armada before anyone else did. The message was likely the one that makes you confirm you want to spend your directives on an armada that has already been started. That message, in my opinion, should not exist. Only one start per armada should be the rule, period. I just wasted 250 Epic directives. Yes, I should have read the message, I am aware of that, but the way the Apex events go, you have to react quickly with the Epics and that makes it far too likely that a message will be ignored and a mistake made. This is wholly preventable by simply barring second starts in the first place.

naive stream
#

Wow. That is a lot of facepalms for one person. Not sure who the facepalms are directed at, me or Scopely. I'll just got with Scopely because, why not? šŸ™‚

slow mountain
#

Already have this maxed out officer where's my reward?

#

This is what shrinkflation looks like

main dagger
# slow mountain This is what shrinkflation looks like

Well don’t worry. It will get worse. They will introduce interceptor and explorer strike teams and all that money paid. Even more worthless. It’s a cash grab cycle. Introduce an advantage. Let people pay. Then counter advantage. Make people pay more . It’s the scopely way

raven raven
boreal ferry
#

@tacit obsidian once again I need to ask. When will the affected servers be compensated for the scoring lag? Not to mention all the armada directives everyone is losing due to this kira glitch? She should be pulled from circulation and fixed, not left there for people to send in a ticket and wait 12-28 business days for an irrelevant response because the overload the corporate team is putting on frontline customer service team is beyond a joke. Edit: and as above, the fact that double armadas can be started, in my case without any warning causing loss of directives is ridiculous.

old stratus
#

When is the game going to be fixed for iPhone 14 displays? It's really annoying that it doesn't fit properly still

true zealot
#

Maybe throw a pip on known officers with game breaking glitches...or maybe a note on the subject? The pip could maybe warn players of an issue?

quick coral
#

Hope QA/QC was hired and paid this time for tomorrow's patch...

craggy saddle
nova sierra
#

Maintenance tonight? Just got back from Forced Incursion Holidays, should still have a day of sheilds left for the Update Bug Downtime.

craggy saddle
#

Yes, today is maintenance

potent shard
#

What are they working on? Hope it's the network bug.

craggy saddle
urban delta
#

Maintenance in the middle of the lat event? šŸ‘Ž

craggy saddle
#

As always

lime spade
#

Totally agree. Why oh why oh why do maintenance in the middle of a lat rush event???!!! I saw no notice of this - and what? I have to stay up all night to bring my miners in that will be over protected cargo levels? And also Miss out on all that time mining too. This is so blindingly obvious. How hard can it be? Just monumentally myopic to miss this. It’s so glaringly obvious.

craggy saddle
#

There was a notice the maintenance would happen today in gc and on discord. Got announced on the first of October

urban delta
lime socket
#

Is this the first month you’re playing lol

lime spade
#

Oh blast - I completely missed it - was looking out for this for days - then miss this. Still, doing this during the lat rush event is just crazy, isn’t it?

fallen epoch
#

That’s not anything new

craggy saddle
narrow ether
#

I do wish the admin blast would happen in AC too. Otherwise it's not visible unless you like wallowing in GC 🤣

gaunt tartan
#

Can we please get some notifications regarding maintenances other then just message in global.? Getting every hour countdown in AC as well would be really nice, or make it as icon with countdown like in some other games? Hardly anyone reads GC nowdays.

rare coral
#

So we got another hostile hitting loop...
Can we now PLEASE get rid of the hostile cap? 😠

gaunt tartan
rare coral
nova sierra
rare coral
nova sierra
tribal girder
#

Who wants to bet the game is broken when we log in?

crude sandal
#

more interesting is "how will it be broken"

gaunt tartan
tawdry frost
#

Would be nice if they would just take a break from introducing a new currency every other month. Perhaps finally address the sourcing of directives. And maybe just maybe get the game to not run needing a reboot every 30 min because something is not working correctly .....šŸ¤¦šŸ»ā€ā™‚ļø

hollow plank
#

Start including these new loops into our dailies to reduce the screen time needed to get things done.

urban delta
native adder
heavy marten
#

Are the devs going to clear localization cache of the servers before games is up again? Asking for a friend. 🄸

urban delta
#

Allow us the option to auto-farm any hostile, similar to how we auto-farm enemy bounty hunters now.

Just park your ship in any system with hostiles and select Auto-Attack, and then your ship will automatically engage hostiles in the system. Add a 1-minute CD, like the auto-farming of bounty hunters, and then you have auto-farming of any hostile.

native adder
noble narwhal
#

New officers, new game mechanics, yet the mantis grind is still broken after months, La’an’s below deck ability remains broken, players game crashes when they view the starbase and they still haven’t fixed multiple alliances calling the same armada and losing credits. This new releases with its features will break even more.

frail latch
#

So what's this new feature after every button click? Game is updated, localisation cleaned etc etc...

craggy nimbus
#

it starts well

urban delta
chrome dove
#

Massive errors after tonight’s maintenance… well done Scopley you Rock

native adder
fallow slate
#

Constantly getting this error since todays update, cannot do anything!!!!!

nova sierra
#

Im ops 36

lofty wharf
#

You Scopely still don't test anything, do you? 🤣 getting this error message like every three to five seconds. 🤣🤣 @tacit obsidian

urban delta
rare coral
somber rampart
#

out of maintenaince...but Default_error_5 keeps turning up every 5 sec...šŸ’©

tiny lichen
#

I see everywhere the same issue... And no events visible

native adder
glass horizon
#

Refresh app

nova sierra
#

Hmm Ops35+ needed to unlock Bajoran faction is annoying.. 😦 grr damn grr

urban delta
native adder
frail latch
#

Another reinstall of the game seems to have gotten rid of the error 5 message for now. But I've got missing ships, nodes not loading, painfully slow and jagged refresh...

floral mica
#

Updated game only to have an error popping up every 5 seconds

glass horizon
#

@floral mica refresh app

urban delta
turbid yacht
#

Good grief, scopley! Do you do ANY regression testing before rolling out an update! This is the worst yet! Does you staff even know what regression testing is?!

crystal jungle
#

I think we’ve established they went below lowest bidder for coders

echo mirage
slow vector
#

Having all the solo armadas named the same, regardless of rarity, is going to make it hard to distinguish them in logs. It's just jemhadar flagship, uncommon to epic

hollow rock
#

So no updates in the stores and the games broken - as per usual 😦

quick coral
#

@tacit obsidian Pretty much every action I take results in this

harsh gull
#

Is it planned to fix at least the display of protected cargo of the ships so it will be the same in and outside of the dock? It is pretty annoying that it is always necessary to send the ship out of dock to check it's REAL protected cargo... -.-

hoary saffron
#

What a sad reflection of a company when their product that has a monthly update still displays bugs from 3 years ago. Honestly, I would lie about my work if I worked for them. Embarrassing really.

vapid notch
#

Better get Opus Grande Shards in chest for this fail

hollow rock
#

Back button still broken in certain menus and you can't get out without restarting the game.

daring yoke
#

The best new feature for Scopely's gem is Default Error 5 ... Amaaaaaazing

nova sierra
#

Fix. The. Stuck. Hostiles. For crying out loud, can’t y’all do this before adding new glitches?!

hidden gyro
#

That feeling when Scopely demonstrates that they care so little that they not only respond to a review with a blatant form answer … but it’s the WRONG blatant form answer …

restive breach
#

So, what do you do when the App Store won’t download the new version and your login to the game hangs at 5% for like 10 minutes?

vale wasp
#

Uninstall the game, and reinstall.

brazen prism
urban delta
#

I dont have any issues. Is this with pc client version?

restive breach
#

IOS platform. And the App Store won’t download the game.

shell root
#

Android had the same issues. Clearing cache seemed to fix them, but the PC version remains unusable for me.

potent shard
#

Android not loading. I cleared cache. Nothing

quaint ember
#

I don’t show an update in the apple store

brazen prism
potent shard
#

I uninstalled and reinstalled still not working

native adder
vale wasp
quiet steppe
#

Nice one Scolepy.. game is now unplayable due to 'Default_error_5' box popping up every 5 seconds.

And yes, I've installed update, restarted game and cleared localisation settings.

vale wasp
#

Try closing all the popups then. It should settle down after a few.

brazen prism
vale wasp
#

I'm running it now on pc.

#

What problems are you facing?

nova sierra
#

another maintenance, another failed occasion to fix the over increasing amount of hostiles stuck in the game šŸ‘Ž

potent shard
mossy escarp
#

normal and exchange armada when not defeated gain full health , this should be only for the new armada.

balmy iris
#

Hey @tacit obsidian, thank you for putting up that extra Sisko auction after the final scheduled one got scrapped. So it worked out for me after all! šŸ‘ šŸ™ šŸ––

leaden sierra
#

never had that happen to me before, but to compensate i now get it every 10 seconds šŸ˜„

shell lotus
#

Members reported the Alliance "Help" is not registering for the Daily Tasks.

ember abyss
#

Broken error 5, no chat, no dailies, no updating anything

leaden sierra
potent shard
#

I see they still have not fixed the network issue. Two times in 30 minutes it crashed

last nest
#

oh joy even more currencies

shadow heron
#

surprise surprise. a new arc and more bugs. who would have thought that would happen?

potent shard
#

Oh and thanks for leaving the little guys out once again. Level 35 to unlock Bajoran Faction?

magic fox
#

@tacit obsidian @surreal condor please, please, please hire a a UAT team. Scopley really needs to start testing.

gilded halo
#

@tacit obsidian QA team; investing in one will led to greater returns

hollow rock
muted egret
#

Send us some Opus shards for interrupting the event with an update

quick marten
#

With all these new additions, please reduce the daily grind

slow mountain
#

We want an f2p route for the entire strike team

kind minnow
#

more store more daily grind. tnx scopely. cant wait to level up to just see the daily grind increase more and more.

languid iron
#

Y'all remeber the last maintenance shut the game dont for nearly a full day. One would have thought that after last month's meltdown Scopely would have been a bit more careful. Waiting to be banned from here, (like last time) in 3...2...1...

tawny oar
#

Plonk!

next badge
#

Dear Scopely: I am a level 54 player and have spent thousands on this game in the past. I have not spent the last few months and today, after this mess that was released I put up a 30 day shield and deleted my account. I will request account deletion. Your continued subpar release of content introducing more bugs and issues, horrible lag, more spending focused and less on enjoyment is what did me in. Instead of concentrating on improving the game we get this consistent mess and the players are just expected to deal with it. Not me, this crazy train is coming to a stop.

molten shell
#

So ummmm. when y'all gonna run that stuck hostile script? every mantis zone has dead apex on server 35.

sinful jay
#

Anyone else have a missing D'vor icon when docked?

crude sandal
wet trout
#

Please prioritize fixing Kira. šŸ’Æ

next badge
round bear
#

Can’t log in. Great game

next badge
# crude sandal I love this... "I put up a 30 day shield which I would have had to pay for, and ...

Let me be a little more clear. Thirty days shield is up, did not pay for it unless it was part of a pac, the shield packs are worthless and not worth buying. I deleted the game off my iPad and prior to the thirty days if I decide to quit for good I will request account deletion. I did not want to make the rash decision to quit. Finally it is my rss and I have trillions and it will go down with me, not donated to others. I hope that clears up your confusion.

round bane
#

A lot of items and ships are showing up just a black box.

crystal jungle
#

Yeah, getting kinda tired of having to spend all of my alliance resources on shields since the Vault doesn't actually work and is false advertising. Since it's allowed for almost 20 levels above you to come and one-shot your entire base and rake in everything every couple days. And I would spot hop around to lower areas but they're attaching all of the new stuff to the edges so there's still high-level traffic and I don't feel like logging in every 8 hours just to keep the meager RSS I can keep scraped together.

empty nebula
mint sedge
#

I am surprised that Scopely discovered only recently that Bulk Alliance Help is counted one single point. I knew for years about that. I thought this is by design, the intended behavior.

coarse sundial
#

why is there no wrome hole exit in Idran whear you come out of the wromehole???

fiery harbor
#

Does @tacit obsidian get bonus pay on patch days, cause I'm kind of feeling like he should

last nest
#

love how mad you all are about a guy deciding to quit or not 🤣

fiery harbor
twilit grove
pine blaze
urban delta
#

Whats the point of power for stations? A 3 million ship seems to have no problem cracking a 10 million station. Either remove the station power, as they seem to mean nothing, or have them better reflect what they can handle.

mint sedge
fiery harbor
pine blaze
urban delta
rough belfry
#

@tacit obsidian based on how Garak's ability works, I highly recommend Scopely revists how ST Una works. Garak requires to be on a specific type of ship and a specific status to be applied to the opponent's ship to work which he can't apply himself (I'm assuming he works cumulatively like ST Una). So he requires a second officer to combo with. But ST Una only requires to be on a specific type of ship to work. NO combo required. Perhaps St Una should require the opponent's ship to be burning to work?

urban delta
fickle plank
#

Party Hard at Dock C! (no edit)

open horizon
#

Scopely couldn’t fix something if their lives depended on it and would most likely just break something else if they did. I think after all these years we should just accept they are incompetent and don’t care.

untold zephyr
#

@tacit obsidian Default error 5 and can't claim chests. The default error isn't allowing gameplay. Fix coming??

vale wasp
#

Try opening the cash shop & events pages. Then reboot.

midnight delta
#

Welcome to the October Arc All. Lol

hollow pike
hoary blade
#

If it's player ships slow heal after I'm cool with that

untold zephyr
#

Cleared cache. Cleared localization. Game is updated. Still an error.

waxen flame
#

Yep, same for me.

#

So did the update do anything cool besides slap us in the face with a CASH GRAB link to purchase another Research queue? Seriously... who works in your QA division. Do you even have one? There's too much crap on the screen as it is.

glass horizon
#

Kera Nerys avatar in the Bajoran faction store looks dreadful.

cyan arch
#

Few bugs they say, game not playable!

rough belfry
#

Can We please get a colored zone for Cardassian Space? Like Rouge,Augment,F/K/R, and now Dominion?

arctic canyon
#

Nice to see scopley holding true to form. Another botched release. Seriously you guys need to get your house in order. And people wonder why I am on less and less. I’ve been weighing up deleting my account. I’ve already stopped buying packs (as I don’t think im getting value for money on my investments into the game). The events I find boring, the new alliance station is only useful if your a commodore or higher, glitches left right and centre, unstable gameplay, lag. This is one of the few games I have played that have had such persistent problems that aren’t fixed. I’m almost ashamed to play this game nowadays

fickle plank
twilit grove
#

@tacit obsidian game is unplayable due to this error popping up every few seconds

vale wasp
restive echo
#

I cant even log in gets to 88% and just hangs

vapid notch
#

Still unplayable. Can't finish events. Hope they overcompensate on oops chest

twilit grove
#

No didn't work and I've even did the localization earlier. @vale wasp @tacit obsidian im still getting the error. I'm also seeing this

vale wasp
#

I'd uninstall/reinstall.

fickle plank
rough belfry
#

Except the Dominion doesn't have a Store, the Bajorians do.

vocal pine
#

After losing 1000 rare armada directives and 1000 epic directives, as well as 400 rare directives due to technical problems in the game. After ignoring support for 32 hours about this problem, I leave the game.

twilit grove
#

@vale wasp still getting the error

vale wasp
#

Can you post a SS of your faction store?

vapid notch
#

Store is gone, game is crashed. Can't complete events. Hope they give us the rewards we are losing

acoustic cloud
twilit grove
coarse sundial
#

can we please have uss uss defiant with bounes to the dominion it was lauched soon as they dicovered the theat

tardy finch
#

@Scopely @tacit obsidian let the engineers fix the game instead bringin out new content every 20 days, even @safe temple deuce told it in one of his videos.
Make the game stabile, put more servers or update them so they can carry the game without lags…

vale wasp
# twilit grove

Do you have a claimable available inside the resources tab of your store?

twilit grove
#

@vale waspyes but the refinery too @tacit obsidian it is my recommendation to put the game in to emergency maintenance and solve the issues that have come up

tacit obsidian
#

That should resolve any issues you're having right now with these not appearing

#

All of my refineries are showing as intended

molten shell
coarse sundial
#

eco pleas kindly can we have a eat on defiant

willow yoke
#

since maintenance I have blank image in the circles that show me what ship I have assigned to my drydocks if the ship in question is a D'vor

elder pollen
#

So much lag and crashing already, before the launch 😬

tacit obsidian
#

You should have 2 if it claimed

twilit grove
#

Yes that appears to fix things

molten shell
nova sierra
#

Where are these solo armadas? šŸ‘€

molten shell
slender fulcrum
#

is this still a game, what actually relax or does this now degenerate into 24/7 full stress

cyan arch
#

@tacit obsidian Bajoran Enlistment Package removed from store. it's not fair, some managed to buy some not. what kind of business Scopley running, there is no way to know.

onyx thorn
#

@tacit obsidian Scopely must really want to drive Players away and lose revenue.
Cause this is a * joke

nova sierra
#

Faction rep primes have 5 levels each, so there are 15 new primes (ie ways for scopely to make more $ from us). Yet hostiles have been stuck for weeks, Kira breaks armadas, and now helps don’t even work the way they’re supposed to. Wtf scopely, can you just fix the game

tacit obsidian
#

Do you still not have shards?

#

Could you try restarting your app for me please?

#

For anyone that gets the issue could you please submit a ticket with "No Update 47 Gift Chest" so we can put you at the front of the line and get you the chest please?

#

I'm going to speak with the team now to prio this

near fox
#

i'm not getting the news about the new arc, how am i to find out where the jem'hadar hostiles are?

kind minnow
#

yaay massive lag again

solid slate
#

yeap

devout ermine
#

Another horrible arc launch. Bravo.

spring nymph
#

Game just gone down?

mortal helm
#

You are aware there are players that are not ops 33 or 35 and that you do have to pass through lower levels to get there.

elder thorn
#

Seriously? Level lock a whole new faction? Y'all suck on a cosmic level, Scopely.

agile finch
#

They level lock ships and missions all the time. Doing it to a faction can't be that surprising.

valid bough
#

No Mega Chests from Jem'Hadar Fighters is a bit of a bummer. I mean, we complained about the chests for a while, but removing them altogether seems to be a bit extreme.

mortal helm
azure egret
#

Any1 else that bought the extended battlepas for 20 bucks and did not get the unlock?

elfin vine
tawdry vault
#

24h chest is not counting for dailys

jovial knot
#

So no Matrix Diodes this time to unlock the missions from holo deck?

cyan arch
jovial knot
#

You are right, didn't look there. Thanks!

half ginkgo
#

<@&509690795536941056> DS9 Part 2: great additions. Wonderful concepts. Jemhadar Armada timers, perfect. I have only reviewed the patch notes and watched DJ's Arc Launch for part 2. However, well done to the whole team. I look forward to the mission storyline.
Peace to all.

fringe drum
#

So missions to explwin new arc day 10 and 14 ??

faint steeple
#

I'm not updating the game until all the current bugs have been fixed

supple thistle
#

More to farm its too much

bitter ocean
#

Well the armadas are worthless and I wont' be particpating in that garbage

elder thorn
junior condor
#

Too much grinding and farming already Way too much contact I’m not spending money on a game that I don’t have time to play it’s impossible to keep up with the contact

mystic nimbus
#

At the end of the month scrap the alliance milestone event that gives you all the tokens to buy long shields and do a solo one 😤

brisk grail
#

i have questions ..: how to earn new reputation ..? which way..?

near flame
#

Im a levl 44 with a g4 ship and almost a maxed E and can barley smoke one of these. This event is way too steep to complete. But I’m assuming you genius’s at scoply know that and designed it that way right šŸ‘‰$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$

fallen epoch
fallen epoch
hexed pelican
#

Too big steps in the new armadas. 35s are extremely easy and boring, 40s unbeatable with some of the best crews currently available

brisk grail
#

What I must to do ..?

paper sluice
heady cargo
#

Grind fest again seriously ....

kind minnow
#

ah.. how nice.. events with armada's later in the arc. with what directives scopely

teal harness
nova sierra
# teal harness How does Kira ā€˜break’ armadas?

In some armadas when Kira is on the bridge, the armada cancels when the countdown runs out. The leader is charged directives but the armada is treated as if the leader wasn’t in the circle. Has happened to a few of mine (before the Kira glitch was identified) and has been described throughout this discord also.

teal harness
valid bough
nova sierra
edgy harness
#

Why put a research tree into a faction store, not call it a research tree, and just make the whole thing more complicated than it needed to be?

rancid sail
#

Hire quality control

fast plinth
noble ridge
#

Has anyone else been getting mobile notifications for those that are running solo armadas?

nova latch
#

Today

There are 64 items in my store, of which

2 are €4.99
6 are for €19.99
15 are for €49.99
The other 41 are €99.99

Awful lack of choice for lower spenders. Better to have someone spending the occasional €20 than getting bored and leaving

left charm
#

@tacit obsidian I've tried reaching out to Scopely concerning an ADA violation on the server I play on. Not only has it been ignored but I have been attacked and further discriminated against for it. If those with disabilities aren't welcome then please make it clear otherwise quit allowing discrimination.

crystal jungle
sullen matrix
#

So, what happened to the odds information on loot boxes? The new material claim box has no information how many items you actually get

And why do you pay extra for bulk in the Bajoran Credits Chest if it has no cooldown?

nova latch
uncut otter
#

ECO
Eco error on update šŸ‘Ž

sullen matrix
left charm
#

The loophole to making it ok to discriminate. It's digital

fallen epoch
#

Contact CS @left charm and give the ticket number to Eco

hoary linden
#

Really need to stop introducing a new grind every patch....

twilit grove
#

No jelly pursuit?

left charm
#

@fallen epoch there is no ticket number that I can see and since it's over several reports from several people. Now I'm basically have to leave the game to stop it. They can run around and joke about giving people AIDS or calling others stupid for being disabled. If you argue it or get mad you get attacked which because that is pvp it's ok. We have to put up with disability discrimination because of a pvp loophole. Plus when I try to get in game to make a report it explodes with the title 5 glitch and nothing can be done. I'm tired of the glitches and CS ignoring the harassment of players

twilit grove
#

@tacit obsidian where is the jelly pursuit

edgy harness
final plinth
#

new arc looks promising (early asessment) but please change the background of these systems to somthing normal - it makes my eyes hurt

serene cave
#

@tacit obsidian is it possible to give to team to stop releasing so much new stuff? Its imposible to do it all in a day, maybe lower the amount for daily goals so we actually can do it without playing 24/7? And maybe work on fixing the bugs etc instead releasing to much of new stuff.
There are officers that need fixexls, ships that need adjusting etc etc.
Would be way better.

spice vapor
#

seriously... no spend g3/4/5 slb event the whole month..???

and another month without a slb event that includes spending ship xp

we've had 1 in the past 5 months! and it was for something stupid!

but no reg spend event.. the****?🤬

twilit grove
noble ridge
#

There should be one spending SLB in a BP and one in each FP. the mindset is already put into most players that if they have "expensive" buildings or research or ships to use resources on, that they need to save for the SLB. And most do that anyway. Good to have the occasional outlet for that, but to run them as frequently as last month is insane.

devout blaze
#

Another month of Scopely incompetence. Really tired of seeing new things/currencies to grind.

twilit grove
#

If you listen to talking in cars they are doing material spend in a Kobayashi maru event

cursive snow
devout blaze
#

I'm not very hopeful

gleaming wedge
#

@tacit obsidian To make the grind a little more palatable, could we have the Jem'Hadar have faction points for Klingon, Federation and Romulan? It makes sense story wise and helps with balancing time spent in game.

livid stone
#

@tacit obsidian @crisp dome @twilit mango - Not that long ago Scopely indicated the desire to make more balance in the game and acknowledged that people have real lives. Scopely gave the impression that they would make gameplay that didnt require someone to spend countless hours on the game each day to complete. Fast forward not that long and Scopely has done the exact opposite - you have added three or four long term daily grind mechanics to the game in the last few arcs - without sunsetting or removing any of the old ones. If someone wants to actually progress in your game (without spending a fortune) you have made it a full time job for them at this point. You really should at least consider sunsetting some older grinds and providing the research mats from those as part of dailies or something - the outlaw faction chase, augment data mining, and borg probe grinds could all be replaced with simple rewards in our dailies or even daily chests that gave mats those grinds used to produce so that people can still do research, level the vidar, etc... at what point does STFC implode due to an incremental addition of mechanics without any cleanup or sunsetting?

spice vapor
woeful mulch
#

Another new armada arc and with this one you can only do 1 a day. What is the point? Why do we ask ourselves that question every time you come out with something new? The real problem is we are all still playing this game. I think its time to stop.

slow nimbus
#

Yeah, I never think as much about quitting as I do on these Tuesdays.

noble ridge
slow nimbus
#

A bagworm moth caterpillar: Scopely's development role model?

nova sierra
#

Oddly enough (that's cynical) the Mantis buffs don't seem to work. Not to do show as (I think) was stated in the patch notes.

Pls fix asap.

strong hill
#

The support on this game is horrible. Can't even be bothered to help a guy out with a mistake like they don't make a mistake almost every time new content drops.
No more spending money on this game and honestly just because of how support is..

stoic pebble
#

Cardassian crew need independence credits to level…?

zinc swan
#

I highly recommend that if you want to keep releasing new content, you make older things less time consuming without having an enormous paywall. Examples:

Make the vi'dar refit more accessible and improve its ability

Greatly Improve away missions payouts for things like parts and raw materials

Add away teams missions for things like Actian venom, security codes, etc

Add more f2p accessible refits/research that improve hostile loot rates, chest drop rates, rep gain, etc.

Improve/update loot chests in general.

Add efficiency research to refineries

Add ability to launch armadas at leader's will

orchid timber
#

Anyone from scopely wanna explain the latest #scopelymath? How did I beat an armada worth 4 edicts, but only receive 3 in my inventory?

untold zephyr
#

I earned less too.

zinc swan
orchid timber
#

It's a single player armada. It shouldn't be rounding anything. How does this pass any semblance of a testing process? I will be putting in a ticket. I lost out on 25% of my reward because of dumb untested logic.

final crown
#

Can you please make more hostiles in the g5 systems. When we kill the 3 explorers there and they come back as interceptors it gets kind of frustrating

swift steppe
#

borg space is broke on 31

woeful mulch
#

The apex in the level 37 system can not be attacked. Come on scopley do something right for a change.

hollow ore
#

The new arc is even worse than the last few. Another complicated stupidity with little play value. It detracts from the fun of the game. Instead of having fun with my alliance peeps, I have to grind alone for hours and puzzle out some arcane wizardry. Give me something I can use a Batleth on, or a well stocked ship, and let me work with my alliance to take on bigger challenges. Let us have a clean path to growth and opportunity even if we haven't yet won the lotto. Otherwise you'll continue to bleed players.

pseudo kite
#

I'm done, I quit

true zealot
#

Totes a fan of new bijoran faction! Yall should of led with this!!

swift cloud
#

One message removed from a suspended account.

cyan arch
#

Game became something very complicated. Tons different currencies, lot of grinding, factions and etc. Every BP, they are adding more currencies. I don't think they care where the games heading but milking more money.... it's not fun anymore.
On top of everything, bugs, lag, downtime, retriving, scoring not working. They release a pack, people start buying, then they remove it, nerf it and re-release it.
Customer service is awful, they close tickets even without replying.
Game is not fun anymore, this is my last BP. I am done. you lost a paying customer.

sacred garden
#

Your so called fix for the default message doesn’t f work I have done all your sudjestions non of it fixes the issues as I know you are well aware of. It’s a programming issue

jaunty turtle
#

<@&509690795536941056> @tacit obsidian Can we please fix the Spawning of Apex Actian on Server 28? numerous systems do not spawn the Apex, and those that have an Apex in the system are broken and cannot be battled. A Compensation chest full of Actian Venom would be appreciated

lilac yew
#

A solo armada that takes three big ships to kill.. what a great way to force players to spend money on repair speed ups so they can complete all the other daily grinds as well…. Why do I still play this…. I must be (insert word of choice)….

south rune
#

is this working I saw a picture that didnt actually give ultra recruits?

rustic lynx
slow nimbus
#

Something doesn't seem designed right when the system that seems appropriate for me, a 47, to hunt jem hadar is filled with 53's doing the same thing

civic haven
#

Language is a bit coarse to mesh with the cannon material. I’m not offended, but it took me out of the story.

devout blaze
civic haven
devout blaze
waxen flame
#

Agreed. I just don't see much evidence that they actually love Star Trek at all... everything is a cash grab or designed to grind you to the point that you are willing to pay.

cursive snow
south rune
#

can anyone ops 48 send me a pm with a picture of how much the new armada chest cost them? this is what i currently have for49

devout blaze
mossy glacier
#

Getting push notifications for Jemadas is incredibly dumb. Why on earth would I need to know every time an alliance mate runs something I can't even join?

wide tinsel
#

Not getting faction points for killing Dameron ships .

sand bear
#

Please, for the love of god, stop adding grind loops. They are fun for about one day and they shelf life is over. Misery after that. Come up with new ideas for new content that are enjoyable.

severe wren
#

Currently, grinding ship parts is a thing šŸ˜„ Could the Jem Hadar hostiles also drop ship parts? So we can do a 1 for 2 grind? That would be awesome šŸ˜€

main dagger
#

@vale wasp I’m guessing this is some kind of joke right? Elite recruit Super expensive to open and you get šŸ’©šŸ’©šŸ’©

main dagger
cursive snow
#

Gacha!

main dagger
#

Come on. I want a refund. What are you guys thinking? This is epic bull šŸ’©

west thunder
#

@tacit obsidian We've tried. We've ALL tried, to tell you, and Scopely, that the most important thing they could do right now, to keep the players happy, is STOP RELEASING NEW CONTENT THAT ADDS HOURS TO THE GRIND, and FIX THE BUGS. We get ignored. I don't know what the reasoning is by Scopely management, if it's a "grab cash before we shut down" or what. Incursions has cost my server over 30 players, who just quit. This new arc and bazillion new currencies to grind and bazillion new bugs to put up with is likely to cost many more. Last month was a dumpster fire. This month you're just piling more and more crap in the burning dumpster.

Android is now crashing as much as the iPad did before.
iPad is now slowed down as much as the Android was before.
Today I saw for the first time the Android "zoom bug" - ON THE iPAD!!!
What's next, pink blobs on Android?
It's obvious that your "testing" (what little there is) all happens on PC. But most of us don't PLAY on PC, or if we do, it's for part of the day.
Oh, my roommate used my PC to play when his was down. Now we both have his much smaller, lower, set of bookmarks. 🤦 Not only on the PC, but on the iPad. I've lost all my carefully saved ones. And every officer and ship is "new."

cursive snow
tacit gale
west thunder
#

Great. šŸ™„ New one I just hit. iPad. Every time I click on a new JemHadar Flagship armada, I crash. Every. Single. Time. Rebooted, cleared localization, made sure I was on latest update - no go. Only thing left to try is uninstalling and reinstalling app. Again. I spent 25 years in I.T., retiring in charge of all new development for a division of a Fortune 50 company. If we had released a product ONE time with the bugs Scopely has in every release, we'd have all been looking for jobs. I realize what normal people call "devs" Scopely calls something else, their "devs" don't write code, but WHOEVER is writing this code needs to be replaced, along with their ENTIRE leadership.

craggy saddle
#

Scopely doesn't code at all, do they? I thought they just the publisher anyway? šŸ‘€

west thunder
#

Whatever company it is, whatever team it is, SOMEONE is in overall charge of this game. If they contract the code out, then they need to cancel the contract for incompetence and find another company to write the code. šŸ¤·ā€ā™‚ļø That may be the whole problem. The code done elsewhere, the "Scopely Devs" actually designers and put-things-in-database folks. "Devs" doing their job of creating new content, piling more and more into the game, while the "coders" out there totally don't care, don't play, don't test, just collect a paycheck. When we say "stop new content!" we're telling the "devs" to not get paid, because they have nothing to do with the code... Somewhere, someone, at some level of management, is over BOTH the "devs" and the "coders" (and "customer support" which is also pathetic) - THAT person needs to step up, get more managers under them to actually crack down, be replaced... SOMETHING.

icy umbra
#

It’s short and simple, Scopely: you provide a monthly update. It ALWAYS goes wrong with unintended effects. LEARN and get it right. This would be a basic requirement in any workplace, why can’t you do this - the content is essentially a repeating pattern. Such a poor experience for the user compared to the prices you charge…. ALL THE TIME. You’d be out of a job in my company if you did this all the time, for being incompetent

rustic lynx
#

If i grind about 400 hostile to get 3 chests, i can gain about 330 of these credits a day… and i need it for reputation, directives and credits…. Why do we need an option to buy 3 chests for 500 if we cant manage to even get 1 chest of all 3 options a day by grinding the max???

quiet steppe
#

Clearly there is absolutely no regard for fair play for all.

Lower level players have been excluded from enjoying the new Solo Armada feature because even the lowest level target is way too strong unless you have a minimum of 4* ships to throw at it.

Another demonstration from Scopely of utter contempt for those that don't pay to win!

dapper raptor
nova sierra
#

There’s a lot I’m not convinced is well balanced for some levels but you don’t need 4* ships at all.

foggy light
#

Update is still not in Play Store.

potent silo
craggy saddle
midnight pilot
midnight pilot
#
  1. T4 valdore, t5 jf, t4 augur.
    Ftp only base primes that are available.
    Even with armada exo and cerritos boost, just can't do 43s.
    God this reply timer is loooong.... Seriously who set it so long, don't they like feedback?
nova sierra
lime socket
#

40 and 43s aren’t the lowest levels, they’re meant for g4 players. Upto ops 39 you only need four lvl 35 armadas over the four day event, and those are easy as long as you have an epic ship, and just about doable if you don’t.

turbid topaz
#

Scopely, why is the new Bajoran faction needlessly complex? 3 new currencies to manage doing different things. STUPID

nova sierra
#

Scopely ever heard of the KISS principle?
Keep It Simple, Stupid

lost slate
#

I have a question for @tacit obsidian and the rest of Scopely … I know that a Survey came out and polled players on their thoughts about the last Arc. How are the individuals selected for the survey? The reason I ask is my Daughter got one for her account, but I did not get one for mine. Now I primarily use the PC to play, with limited on my Mobile, but she is 100% mobile. So I am wondering how players are selected for feedback?

dire rose
#

another fail from me, all that grinding to get one shot, now I have to start again to do a 43 tomorrow no way to get all the points to finish the sms - its like a game in a game. even the arc doesn't give tokens for these armadas.

#

the rare and epic in the $$$ pack are pointless if i can only do UC $100 for 2 shots šŸ’©