🆘│community-support

[restive condor]

Hey there! See below please

[humble sequoia]

Don't see your server in the dashboard?

Try using the Sync Servers button on your top center of the Dashboard page

If this doesn't work

You should relog from the dashboard, you can do this by clicking here to log out immediately, and then log back in

Note:

You need one of these 3 things to access the dashboard.
1. Server Owner (Level: 6)
2. Server Administrator (Level: 4)
3. Dashboard Role (Level: 2)

:warning: You can check your level using the </permissionlevel:1029797400174399542> command on your Discord Server

If the bot's response is:

- @User is permission level: 0 (User)

You don't have any of the 3 levels required to access the server's dashboard

[restive condor]

Hey there! Of course, see below please

[humble sequoia]

Config Backup & Restore (Server Owner Only)

The Backup and Restore feature allows you to transfer your panels, tags, and all settings to a new server, even if the server the settings were created has been deleted! You will want to copy the whole key.

First, go to your server's Dashboard ➞ then Server Configs ➞ under Config Backup & Restore (Server Owner Only) click on Old version can be found here and generate a new backup key by pressing the green button. Now, a key should be generated in the box above. You may need to refresh the page to see this.
Once you have your backup key, navigate to the same page on the new server. Copy the key on the Restore from backup key field.
Now you can choose what you want to copy. Finally, press the green Restore Configs button.

IMPORTANT NOTE

- We suggest you keep this backup key somewhere safe, in case your server is deleted so you are able to recover your panel's settings.
- This feature is only usable by the server's owner

$backup

[abstract nest]

thanks

[iron night]

Gave +1 Rep to @restive condor (current: #1 - 3133)

[devout drum]

ISSUE: I have the bot on a server however when I create a ticket and look at the bots perms in says manage permissions is off and says missing permissions when I add a role

I however gave it every permission in the roles screen besides administrator

I also have another server that is set up that way from a long time ago that doesnt have that issue.

Am I missing something here?

Does the bot role really need "administrator" permissions?

[bold gazelle]

what is this and what can i do

[old saddle]

what role permsions are required for a user on discord to be able to see the server from the website?

[restive condor]

Hey there! Either administrator permissions or a Dashboard role

[humble sequoia]

Dashboard Roles

Any role you put there will have full access to the ticket tool dashboard. The server owner and users with admin permissions already have access to the dashboard.
Be careful of which roles to put here

May 16, 2026, 8:04 PM

[restive condor]

Hey there! Where exactly does it say that? In the channel settings or in its role settings?

[vast sleet]

Is the bot down?

[restive condor]

Hey there! No, please make sure the bot has the VIEW CHANNEL & SEND MESSAGES permission for that channel

Right click on the channel's name (from the channel list) > Edit Channel > Permissions > Add Ticket Tool > View Channel & Send Messages
(Hold down instead of right clicking, if on mobile)

[violet steeple]

Hi

[devout drum]

in the channel setting for the ticket it makes the manage perms for the bot say / however under role permisions everything is checked EXCEPT "administrator"

[restive condor]

just means there are no overrides, i.e. copy role permission

So if it's enabled in role permission and set to neutral for that channel , it is allowed

[devout drum]

okay but when I add a role it says missing permissions using /add role:XXXXXX

[restive condor]

What's your server name or ID please

[devout drum]

1367549935914057820

[restive condor]

Dashboard > Panel Configs > Permissions > Support Team Permissions - Edit Opened > Set MANAGE PERMISSIONS to

Bots can't grant that permission without administrator permissions

[devout drum]

its set to a green check

[restive condor]

Correct, set it back to

[devout drum]

just did do i need to open a new testing ticket or use the one I have on that server

[restive condor]

A new one please

[devout drum]

welp that worked you are a legend boss but million dollor question why the slash and not the green check shouldnt the check do the same thing as it represents "allow" for lack of better terms

thanks @restive condor

[iron night]

Gave +1 Rep to @restive condor (current: #1 - 3134)

[restive condor]

It means do nothing, if it was denied in their role it would be denied in the channel too

It just happened to be otherwise

[devout drum]

Ahh okay ty

[iron night]

Gave +1 Rep to @restive condor (current: #1 - 3135)

[vernal elk]

how do you make it so the name of ticket has the name of the pannel

[restive condor]

Hi there, custom ticket names are a premium feature

[humble sequoia]

Ticket names

The ticket name is the default channel name of all tickets. To edit it, go to your Dashboard > Panel Configs > Ticket. There you can edit the channel name of opened and closed tickets. You can also use variables in there.

Note: This is a premium feature

[ruby geode]

Hey Bot admin, when I log into the dashboard it says there's no server and the bot is logged into my server. What's the solution?

@restive condor

[strange hornet]

Hello, I want to ask if there’s a way to add multiple ticket options in one panel instead of creating separate panels for each button.
For example: Technical Support, Purchases, Complaints, etc. all in one message.
Right now I can only create one button per panel. Is there a way to make a dropdown/select menu or add multiple buttons in the same panel?

[graceful vine]

Oi

[silver shard]

Hello, I bought the instant host pass, and it won’t let me use its functions correctly, it said to send confirmation screenshot

[humble sequoia]

⚠️ You're in the wrong place

We provide support for Ticket Tool Discord bot and cannot help you with whatever issue you have.

- We don't know which Support Team you should contact to get this issue resolved, and unfortunately we won't be able to accurately tell you.

If you don't have any further questions regarding our bot Ticket Tool, please close this ticket

[outer cloud]

Gm

[humble sequoia]

Drop-down / Select Menu

The Drop-down menu or Select Menu replaces the buttons on your panel message and uses a drop-down menu with all of your panels. To set this up, go to your Panel Configs and select your main Panel.

<:Numbericons1:1018864164032225340> Enable Select Style

First you enable Select Style. Then you add an item in the Dropdown Editor. Now you can start editing your dropdown!

<:Numbericons2:1018864168041971712> Dropdown Editor

Each line in the dropdown editor represents a line in the drop down menu on discord. You can add more "Items", by clicking on

First you select a panel. That's the panel this option will open a ticket for. DONT select the same panel twice. Each option should have a different Panel

After that, you can put a Display. This is the title of this option and will appear in the drop down menu. The *Description can be set right after that, which will be below the title in grey.

Additionally you can select an emoji, that will be shown in front of each option. You can either manually input the ID of an emoji or select it in the selector.

Common Issues ⚠️

• Panel doesn't send? Make sure you have a valid emoji selected
• Option doesn't show up? Check if two options have the same panel in the DropDown Editor

$dropdown

[lilac junco]

@strange hornet

[prisma siren]

can anyone help me pls!?

[humble sequoia]

Hello, we would love to help you, but if you don't tell us what you need help with we can't help you :(

[restive condor]

#🎫│make-a-ticket / #premium-tickets

[whole robin]

how i can add the tickets

@humble sequoia

[violet knoll]

Hi

[tacit basin]

Hyy

[quiet portal]

I get this bug, I own the server - I had premium now invited normal bot and get this

[humble sequoia]

━━ User's inquiry has been moved to a ticket ━━

[harsh olive]

#🎫│make-a-ticket

[sharp rain]

Login nhi ho raha hai @humble sequoia

[humble sequoia]

⚠️ You're in the wrong place

We provide support for Ticket Tool Discord bot and cannot help you with whatever issue you have.

- We don't know which Support Team you should contact to get this issue resolved, and unfortunately we won't be able to accurately tell you.

If you don't have any further questions regarding our bot Ticket Tool, please close this ticket

[slender minnow]

@sharp rain

[sharp rain]

Login nhi ho raha hai @humble sequoia

[halcyon prawn]

Hello

I need help

My language is Arabic

[sharp rain]

Hindi

[proven compass]

can i know how ticket tool roled a random support staff role

[meager gate]

Oi

[drifting sonnet]

hello can anyone help me i want to ask the support to add level boost for my account

?

[cunning sage]

Guys yk how when you make a ticket you get a message u can only see showing the ticket u made

How do u remove/edit that

[nocturne oak]

Hi! How do I add a claim button to a ticket? I keep editing and editing but it won’t ever go in the actual ticket

[fallen burrow]

Help

Ticketbot is not responding

[feral pasture]

How to do /escalate it says the panel hasn't made that or whatever

[wicked cedar]

Hello, sorry to bother you, but for the past 5 months I haven't been able to play TSB Battlegrounds, my favorite game, because I keep getting error 600. I don't know what I've done, but please, can you fix it? I promise to pay more attention to what I'm doing.

[jagged field]

What is error 600 tho

[humble sequoia]

⚠️ You're in the wrong place

We provide support for Ticket Tool Discord bot and cannot help you with whatever issue you have.

- We don't know which Support Team you should contact to get this issue resolved, and unfortunately we won't be able to accurately tell you.

If you don't have any further questions regarding our bot Ticket Tool, please close this ticket

[late idol]

@humble sequoia

[feral pasture]

What Error Code 600 MeansDeveloper Ban: The game creator, not Roblox Support, issued the ban.IP/Hardware Association: If someone else using your internet connection or a banned alt-account attempts to join, you may also be blocked.Scope: You will receive a message along the lines of "This account is prohibited from accessing this

[humble dirge]

Hello

I just recieve free 5k account and I don't know hw to claim it

[stuck comet]

From which server?

[humble dirge]

Equity edge

[humble sequoia]

⚠️ You're in the wrong place

We provide support for Ticket Tool Discord bot and cannot help you with whatever issue you have.

- We don't know which Support Team you should contact to get this issue resolved, and unfortunately we won't be able to accurately tell you.

If you don't have any further questions regarding our bot Ticket Tool, please close this ticket

[still thorn]

Are you able to specify a ticket type a user wants to open like $new @user general support [reason]?
When using a different bot but it will use the new command^

[drowsy helm]

Good Morning Ticket support staff, i'm currently facing the rename function on a server I manage, the issue is an interaction failed... just wondering if it's a rate limit or maybe the bot went offline or something? Thanks, appreciate it

The issue seems to be fixed

[south jetty]

how do i sync bloxlink to tt?

like if i create a ticket, how do i make it so that a bloxlink verify thingy will be sent alongside the ticket

@tepid island

[tepid island]

Hi! My command prefix is .
To get started type .help

[radiant valve]

Refer to this post about bloxlink integrations #📣│bot-news message

[ornate bobcat]

Geting setup is stupid. No lic info. How do you even get rolling??!?

[viral heath]

How do I make a ticket

[viral heath]

help

/help

@pseudo glen

How do I create tickets @stark rune

[rustic carbon]

where?

[viral heath]

Idk

[rustic carbon]

what are you having issues with?

[rustic carbon]

do you still need help then?

[viral heath]

Not really

[icy whale]

Guys

I cant create tickets

[wicked cedar]

Hello, sorry to bother you, but for the past 5 months I haven't been able to play TSB Battlegrounds, my favorite game, because I keep getting error 600. I don't know what I've done, but please, can you fix it? I promise to pay more attention to what I'm doing.

[atomic patio]

hii! so anytime someone makes a ticket and i try to talk in there they will only see it for a second then it deletes.. how do i fix that??

[radiant valve]

This is the wrong server

[barren pulsar]

What do I do when I applied for a ticket but I can see it

Please help

[ocean parcel]

Errors 600

Ayuda porfavor

[grim storm]

Hey, i cant see my server in the tickettool dashboard, the bot is invited and have admin permission

[ornate bobcat]

Where do you get the lic key to register?

[humble sequoia]

⚠️ You're in the wrong place

We provide support for Ticket Tool Discord bot and cannot help you with whatever issue you have.

- We don't know which Support Team you should contact to get this issue resolved, and unfortunately we won't be able to accurately tell you.

If you don't have any further questions regarding our bot Ticket Tool, please close this ticket

[odd adder]

I need help because my account was banned in the game Spin a Soccer Card, the admin there did not explain why I was banned

[slender minnow]

You are in the wrong server

[dusty depot]

can anyone fish out logs of my msg that was just deleted by wick... or do i have to type allat again

man i sent 8 imgs of the ticket perms and then got muted for img spam

sigh ok

I'm trying to make a ticket where a moderator (ticket owner) can add a member into the ticket, allow the member to have default perms (view channel, send messages, view channel history, send attached files), close the ticket, transcript the ticket, and delete the ticket. Whileas the member cannot close the ticket and will get kicked when the ticket closes.

i added the moderator role as the support role but with my current ticket set up, the moderator (ticket owner), will get kicked once the ticket is closed and the member can close tickets. Another moderator (support role) is needed to transcript the ticket and delete it.

i can dm my current perm set up since my previous images were automodded by wick...

[astral shale]

Hi, how do I see a ticket when it has been opened by another user?

[fluid sand]

i got access to the entire server but when i go to ticket tool dashboard the server isnt available there even ticket tool is in the server, and if i make a new server and invite ticket tool it still tells me that ticket tool isnt in your server and doesnt let me do anything what is the problem?

[autumn siren]

Hey, im trying to set up my ticket to have a varible to a channel but it wont work when i put {channel name} nor when i put the id. Can my message only have one variable? or is this a skill issue

[tacit basin]

Hyy

[loud tapir]

I keep getting need to verify my phone number but keep getting error 😡

[violet knoll]

Hi

[alpine fjord]

how to limit the tickets that are open?

[spring elk]

Omggggg

Fukkkk uu

Omhggg

[alpine fjord]

what

[outer sequoia]

Trying this again

Hello, I was setting up a ticket panel, and wonder why it makes two buttons instead of just one. Is there a way to only have it be one button?

Also, is there a way to add some kind of information text to the ticket embed itself? Something that could replace the standard "to create a ticket react with 📩"

[slender minnow]

1. You must have another panel attached, check the panel option of panel config

2. In panel option you'll find the option to edit the embed text

[slender minnow]

Panel configs > limits

[slender minnow]

I don't think it's a Ticket Tool issue. Can you send a screenshot so that I can confirm?

[slender minnow]

No you can have multiple variables. Can you share a screenshot of how you are trying to do it?

[slender minnow]

If you're not a server admin or owner, you will need a role with access.

[outer sequoia]

I want only the blue button in the first image

[slender minnow]

While Ticket Tool can't kick members, you can achieve the rest by restricting access to buttons to specific roles

[slender minnow]

Save that config and resend it

Or click on the update button with the message link to that panel

[outer sequoia]

Is editing the message above the button reserved for premium users?

[loud tapir]

Here is the screenshot

[slender minnow]

What message?

[slender minnow]

That's a Discord Error, I would recommend opening a ticket with Discord.

It's not related to Ticket Tool

[loud tapir]

Ok

[outer sequoia]

If I wanted to replace:

Also, is there a way to add some kind of information text to the ticket embed itself? Something that could replace the standard "to create a ticket react with 📩"

Is that behind a paywall?

[dusty depot]

Like kick members out of the ticket

I know it’s possible by just playing around with the permissions but I can’t seem the enable to correct ones, so I need someone to help me check which ones I’m supposed to enable and which ones I’m not supposed to

[copper ferry]

where can i get the api so i can connect with zapier?

[humble sequoia]

⚠️ You're in the wrong place

We provide support for Ticket Tool Discord bot and cannot help you with whatever issue you have.

- We don't know which Support Team you should contact to get this issue resolved, and unfortunately we won't be able to accurately tell you.

If you don't have any further questions regarding our bot Ticket Tool, please close this ticket

[obtuse marsh]

i cant see the server

i want to edit

in dashboard

[copper ferry]

can i create a ticket using command and by mentioning the user?

[obtuse marsh]

I gave the ticket tool to the whole adminstrator perms still showing this

@slender minnow

Anyone help

ANYONE

Please help

[toxic wolf]

Hi, I filled in a form to receive free 10K starting money on LegacySO server. I haven't received it yet. Sim's name is DarkRaven. Created 05/05/2026. Alt is Amethyst, no 3rd sim yet. I can take a screenshot as proof if needed. Thanks!

[restive condor]

Hi there, see below please

[humble sequoia]

Don't see your server in the dashboard?

Try using the Sync Servers button on your top center of the Dashboard page

If this doesn't work

You should relog from the dashboard, you can do this by clicking here to log out immediately, and then log back in

Note:

You need one of these 3 things to access the dashboard.
1. Server Owner (Level: 6)
2. Server Administrator (Level: 4)
3. Dashboard Role (Level: 2)

:warning: You can check your level using the </permissionlevel:1029797400174399542> command on your Discord Server

If the bot's response is:

- @User is permission level: 0 (User)

You don't have any of the 3 levels required to access the server's dashboard

[restive condor]

Hi there! Of course, see below please

[humble sequoia]

Command Style Tickets!

Command Style Tickets allow you to open tickets VIA the $new or $ticket commands. This feature also allows you to open tickets for people, by using the aforementioned commands with the user's ping or ID.

You can enable this feature by heading over to your server's Dashboard➞ Panel Configs ➞ Command Style Tickets.

This section of the panel settings also contains the following features

• Bypass channel list and watch all of them → when you enable this option, Ticket Tool will create a ticket whenever someone uses the $new or the $ticket command in a channel it can access.

• Channel to monitor for command $new and $ticket → This is the opposite of the previous option, you can select in which channels Ticket Tool should look for the $new or $ticket command instead of looking at the whole server.

• Delete command after creating ticket → If enabled, Ticket Tool will delete the command (whether it's $new or $ticket) a few seconds after you run it.

[obtuse marsh]

It's fine I got it

@restive condor sorry for pinging but how can I make it like ?close and it will close the ticket

[restive condor]

You can change the bot’s prefix from the Dashboard > Server Configs > Prefix

[obtuse marsh]

Thanks !

[iron night]

Gave +1 Rep to @restive condor (current: #1 - 3138)

[lunar abyss]

How do i put it inside my server cus I added the app and I don't see it

[obtuse marsh]

Also it's showing red coolour of a button in the panel,but I've set the color to green but it still red

[restive condor]

Please resend your panel

[restive condor]

Hi #🎫│make-a-ticket please

[obtuse marsh]

I did

[restive condor]

Please #🎫│make-a-ticket too as I’m unfortunately unavailable

Someone will be with you shortly

[obtuse marsh]

Okay

[lunar abyss]

Alr I did

[tall pine]

hello

[zealous kraken]

Is this game console supported

Because I can’t play it on my console and I paid for it

So I need a refund

[humble sequoia]

⚠️ You're in the wrong place

We provide support for Ticket Tool Discord bot and cannot help you with whatever issue you have.

- We don't know which Support Team you should contact to get this issue resolved, and unfortunately we won't be able to accurately tell you.

If you don't have any further questions regarding our bot Ticket Tool, please close this ticket

[dire parcel]

I need help, I accidently kicked the ticket tool from my sever and reinvited it back and it wont show up on the websites dashboard

@restive condor Sorry for the ping, but I need the help.

[molten cradle]

how to create multiple panel like this

[slender minnow]

Hi sorry for the late response.
No, you can edit the embed text without premium.

[slender minnow]

The api is not for public use, feel free to suggest in #💡│suggestions

[slender minnow]

Yes, look for command style tickets

[slender minnow]

Was this resolved? I was unavailable so I couldn't reply back.

[grim delta]

Just question, how to invite prem bot?

[humble sequoia]

Inviting and Enabling Premium Bot

The first thing you will need to do is invite the premium bot, an invite can be found here

Once the bot is in your server we will head to the dashboard and manage your server. When you are managing your server, you want to head into "Server Configs" then click the drop down menu under "Select the bot you would like to use on this server" then click "Ticket Tool#6207" and then save.

[slender minnow]

@grim delta ^

And please don't ping when asking for help

[grim delta]

I didn't ping, you pinged me.

[slender minnow]

Pinging support for queries is not allowed

Which message, can you please tag here

[grim delta]

Ping me, ;-;

[slender minnow]

I was referring to this message haha

[grim delta]

Yah was replying to you also.

[slender minnow]

You did not had to ping individually, you could had sent the question and someone would have had answered lol

Anyways

[grim delta]

Do not ping me, if you do not want me to ping you, plain and simple.

[lunar solar]

I recommend you re-read the server rules @ #📂│information!

[grim delta]

Lol. Support Supervisor now, funny. I rather not. Enjoy your day.

[lunar solar]

You too. 👋

[astral shale]

Thanks 🙂

[iron night]

Gave +1 Rep to @slender minnow (current: #16 - 507)

[subtle drum]

is it possible to combine the ticket tool forums/forms with discohook?

Like you press button and the menu for answering questions pops up then u answer questions and displays on ticket msg is that possible with discohook

[leaden ether]

#🆘│community-support #🎫│make-a-ticket

Hello! I recently changed my phone number & now unable to log into my account. How do I update my new number? I would love to get back into my Reinbow account.
Please advise.

Thank you 🙏🏽

[radiant dome]

Hello i cant see the server dashboard in server-manage i have administrator permission on

i tried refreshing it wouldnt work.

[thin geode]

Guys I wanna add tickettool a to a server of my freinds, i have already added the bot but in the dashboard it still doesnt show up like the server i added him into
Please guide

[dire parcel]

Im having the same trpuble

[warm salmon]

https://cdn.discordapp.com/attachments/1504567475956879580/1506292345631412244/image.png?ex=6a0dbb90&is=6a0c6a10&hm=eef2dd44ac8aea400ef245a8844278baaf379fc342e54deec5bbb887d5465da0&

how to fix this ❓

[humble sequoia]

━━ User's inquiry has been moved to a ticket ━━

[radiant valve]

Wrong server

[thin geode]

someone reply?

[chrome hornet]

Is there a way to make a custom button, or make the "Ticket closed roles" only work if it was closed, and not deleted?

I want to give my mods an option to accept a ticket, which would use that feature, or reject it, which wouldnt.

[restive condor]

Hi there, please try the steps below

[humble sequoia]

Don't see your server in the dashboard?

Try using the Sync Servers button on your top center of the Dashboard page

If this doesn't work

You should relog from the dashboard, you can do this by clicking here to log out immediately, and then log back in

Note:

You need one of these 3 things to access the dashboard.
1. Server Owner (Level: 6)
2. Server Administrator (Level: 4)
3. Dashboard Role (Level: 2)

:warning: You can check your level using the </permissionlevel:1029797400174399542> command on your Discord Server

If the bot's response is:

- @User is permission level: 0 (User)

You don't have any of the 3 levels required to access the server's dashboard

[restive condor]

Hey there! Ticket closed roles would also be given on delete

Maybe you can use the claiming feature instead?

[chrome hornet]

hmmmm.... Interesting idea. I guess I COULD do that, yeah. Thanks!

thanks @restive condor

[iron night]

Gave +1 Rep to @restive condor (current: #1 - 3140)

[hoary swan]

Hello. What can I do if I can't sent a ticket to a server? (chunk studios-fallen survival), the ticket bot said smth like "we couldn't reach this server, because the ID is written incorrect", I am sure this ID is correct.

[karmic beacon]

Hey, I'm a video editor, and I would like to know if there would be any way for me to talk to Sovi to see if I could edit videos for him or for the imaginary friends channel.
(I apologize if I'm breaking any rules.)

[humble sequoia]

⚠️ You're in the wrong place

We provide support for Ticket Tool Discord bot and cannot help you with whatever issue you have.

- We don't know which Support Team you should contact to get this issue resolved, and unfortunately we won't be able to accurately tell you.

If you don't have any further questions regarding our bot Ticket Tool, please close this ticket

[chrome hornet]

Okay, so, that works a charm! Now, I was thinking I'd also like to do a "please verify you HAVE read the rules" quiz, and I was thinking that either at the start of the entire process, or after the "verify you're a real person with a social media presence" step that I'd ask the user a couple of questions, and since it seems like the questionaire offered in this app is limited to 5 questions, I was considering escalating someone from the entrance application ticket to the rules ticket, have them complete that, THEN claim the ticket to grant them the roles I want to grant them.

Is there an OBVIOUS better solution that doesn't involve a very long and very complicated setup process with yet another bot?

[thin geode]

still does not work :/ when i used the command it says "The application did not respond". Please guide me if am doing something wrong

[lone girder]

hello i have a question how and where can i add when someone open a ticket it will auto ping lets say owner role ?

[teal epoch]

hey hi! Is it normal that when inviting the bot I don't recevice the usual new-member notification? It doesn't even appears in the dedicated section...

[jade coral]

me too

how do i fix "the applicationb did not respond" error when setting up?

[main beacon]

I have the same issue

[meager bramble]

Can’t get past login on server 1 now, therefore no access to anything ! In last week no access to series nor vod and now not even live tv. If something has changed you will need to guide me through it please. Thank you.

[humble sequoia]

━━ User's inquiry has been moved to a ticket ━━

[zinc grotto]

@humble sequoia

[limber glade]

why can't i see all my servers in dashboard

[limber glade]

someone gon help me?

[humble sequoia]

Don't see your server in the dashboard?

Try using the Sync Servers button on your top center of the Dashboard page

If this doesn't work

You should relog from the dashboard, you can do this by clicking here to log out immediately, and then log back in

Note:

You need one of these 3 things to access the dashboard.
1. Server Owner (Level: 6)
2. Server Administrator (Level: 4)
3. Dashboard Role (Level: 2)

:warning: You can check your level using the </permissionlevel:1029797400174399542> command on your Discord Server

If the bot's response is:

- @User is permission level: 0 (User)

You don't have any of the 3 levels required to access the server's dashboard

[pale tendon]

"Account linking code is missing 2 characters. Can you regenerate?"

[white steeple]

im having an issue with closed tickets not moving to another category.

Ticket Master has "Manage Channels" and "Manage Messages" perms through their server role and in the open and closed categories.

I deleted the closed tickets category and remade it, added it back in the panel, and still nothin

[dire parcel]

The toolbot is not connecting to my sever even when it is active inside my sever

[radiant valve]

Wrong server

[last basin]

(Level: 4)

[amber hinge]

Is there anyone who is available to help me?

I think its simple. Im just stupid

I might not be available soon

[mystic junco]

I wanna have a message sent in the support threads, but cant seem to find the option. How can this be done?

[humble sequoia]

━━ User's inquiry has been moved to a ticket ━━

[misty escarp]

Fortune funding related support

[humble sequoia]

⚠️ You're in the wrong place

We provide support for Ticket Tool Discord bot and cannot help you with whatever issue you have.

- We don't know which Support Team you should contact to get this issue resolved, and unfortunately we won't be able to accurately tell you.

If you don't have any further questions regarding our bot Ticket Tool, please close this ticket

[opal tangle]

I dont became the Color and Skin from ticket 🎫

[humble sequoia]

⚠️ You're in the wrong place

We provide support for Ticket Tool Discord bot and cannot help you with whatever issue you have.

- We don't know which Support Team you should contact to get this issue resolved, and unfortunately we won't be able to accurately tell you.

If you don't have any further questions regarding our bot Ticket Tool, please close this ticket

[oak garden]

170203030

[real panther]

@humble sequoia @humble sequoia

[dreamy shoal]

#📂│information

[real panther]

@humble sequoia

[shadow idol]

The transcripts are not able to be saved when I am wanting them to!

[tough dove]

I invited the bot in my server but it doesnt show on ticket tool official dashboard. I have kicekd him and invited him mulitple times but its not showing.

[slate light]

I don’t know How the bot works

[eternal crow]

Anyone know how to set it that only selected roles or players can access ticket

[fluid light]

same thing happening to me

[eternal crow]

Bruh

[hot bone]

Why doesn't the intermediary ticket have a button to press?

[iron spear]

How would I go about adding a welcome message to my tickets when there opened. Like a support ticket would say something along the lines of thank you for contacting our support staff sorry your having an issue. How can we help?

[vague spear]

Hola

Tengo un problema puse el número de compra mal y ahora no me deja crear otro ticket

[royal echo]

I want to make staff application but idk how to so I want a guy that can make pls

[deep wagon]

Guys I have 2 create a ticket

How to remove 1

[bitter haven]

Why can't I claim my rakeback

Daily

Or my daily reward

[covert swallow]

That would be done through editing the ticket message

Panel Configs | Messages | Ticket Message

[covert swallow]

Are you a staff member on the server?

[storm latch]

hola estoy re perdida , no se como viene el curso

[vivid galleon]

Where i may open ticket with the support team?

[vague spear]

Curso de que?

[storm latch]

Mentoria de trainding

[covert swallow]

#🎫│make-a-ticket

[meager portal]

I need help

[covert swallow]

Your server hit the 500 channel limit, a channel will need to be deleted to allow a new one to be created

[ripe mountain]

Hello, I need urgent help. My account ID 699273925 (Zone ID 6329) was hacked. A scammer changed my Moonton email to bor****@piraly.com without my consent. My original email is [e-mail]. I have been the owner of this account since May 2020. I have Google Play purchase receipts since August 2020 and Twelve store receipts from January 2026 proving my ownership. My Facebook and Google are currently linked to the account. I have contacted support multiple times with no solution. Please escalate this to a senior team
Thank you

[low crystal]

I need serious help I don't know how to add this ticket tool to my server

[crystal glade]

anyone know why this is showing up? it should have all permissions

[inner mason]

Necesito ayuda por favor.../I need help, please...

Nose crear tickets con el bot y ps aver si alguien me podría ayudar o explicar por favor.../I don't know how to create tickets with the bot, so could someone please help or explain it to me?

[rustic carbon]

Is this an issue with ticket bot?

[rustic carbon]

click on the bot (Ticket Tool White) and click add app and select your server?

[ripe mountain]

I don't know how to use Ticket Tool
and the problem is with the game itself

[rustic carbon]

this server cant help you with google play or other games just with the bot itself

[ripe mountain]

To be more specific, the problem with my current Monton account is that I can't access it and I want to change it.

[covert swallow]

HEM, you are in the wrong place, we cannot help you

[cerulean basalt]

I need help with ticket tool. Every time I run a command it says app did not respond, it will also say it when using the debug command, it was also previously working before this and it has max permission’s. I don’t know what the problem could be I’ve already removed the app from my server and added it back

[crystal glade]

Im having the same issue, its added to the server, but i cannot set it up

[covert swallow]

Make sure the bot has send and read permissions in that channel

[cerulean basalt]

Thank you, it was working before but think that was my own fault with how I set my channel

[iron night]

Gave +1 Rep to @covert swallow (current: #15 - 542)

[exotic lynx]

Hello, my account got banned saying I need to delete FakeMink videos. But I already deleted EVERYTHING related to FakeMink from my TikTok HOURS AGO, before I even saw the ban notice.

Please check and unban my account — I already did exactly what was required. Thanks!

[humble sequoia]

⚠️ You're in the wrong place

We provide support for Ticket Tool Discord bot and cannot help you with whatever issue you have.

- We don't know which Support Team you should contact to get this issue resolved, and unfortunately we won't be able to accurately tell you.

If you don't have any further questions regarding our bot Ticket Tool, please close this ticket

[brazen dagger]

We have a problem; we haven't received an invitation.

[humble sequoia]

⚠️ You're in the wrong place

We provide support for Ticket Tool Discord bot and cannot help you with whatever issue you have.

- We don't know which Support Team you should contact to get this issue resolved, and unfortunately we won't be able to accurately tell you.

If you don't have any further questions regarding our bot Ticket Tool, please close this ticket

[amber hinge]

Oh my god

I cant do anything without warning

Pls help me anyone

[humble sequoia]

Hello, we would love to help you, but if you don't tell us what you need help with we can't help you :(

[amber hinge]

I need help with renaming the like description of my ticket

Please, bot

Helpppp meeeee

They make it way to hard on iphones

I was clicking random buttons for 2 hours

[covert swallow]

Are you referring to the message sent when a ticket is created, or the message saying "click here to create a ticket"?

And the process is the exact same regardless of device

[amber hinge]

Can i go picture what i mean real quick

Sir

[covert swallow]

Sure

[amber hinge]

Only this one, bro please do it for me

[covert swallow]

Panel configs | Messages | Panel Message

[amber hinge]

Bro i am see tutorial

And no buttoning like this in my eyes

Pls sir you do it

[covert swallow]

Are you logged into the dashboard?

[humble sequoia]

https://tickettool.xyz/manage-servers

[amber hinge]

Yes

Also there i try

[covert swallow]

What screen are you on right now?

[amber hinge]

Ticket tool

U sended link i clicked

[covert swallow]

Show me the screen please

[amber hinge]

Ok

[covert swallow]

Scroll down to Messages

[amber hinge]

Okay sir wait

I click message?

[covert swallow]

Yes

[amber hinge]

Green all sir button

[covert swallow]

Click "Edit Panel Message"

[amber hinge]

Ok

[covert swallow]

Click the > next to the words Embed Editor

[amber hinge]

Ok

What am do sir

[covert swallow]

Scroll down slightly to see the full description box

then change it to say what you want

[amber hinge]

Ok wait sir. Please

Dont go sir

What is this sir

🎫 Support & Reports
Open a ticket for all issues, reports, alliance matters, bugs, or requests.

Use tickets for: reports, support, appeals, inactivity, or leaving.
Include proof when needed.

⚔️ All matters must go through tickets — no staff pings.

I say this one in new ticket message

[covert swallow]

This screenshot shows that the text you want to edit is the panel message

[amber hinge]

Only say button sir i click am very brain no

[covert swallow]

If you want to edit the new ticket message, go back one screen and scroll down to Edit Ticket Message

[amber hinge]

Ok

[covert swallow]

Scroll up to the embed editor

[amber hinge]

Ok

My storage will zero

Lol 😂

[covert swallow]

Click the > next to the words Embed Editor

[amber hinge]

Ok

[covert swallow]

Scroll down slightly to see the full description box
then change it to say what you want

[amber hinge]

Why is become long photo 😂

[amber hinge]

What button

[covert swallow]

Tap where it says "Support will be with you shortly"

Then you are able to edit the text

[amber hinge]

Ok wait i check work no

Sir no work bro

[covert swallow]

Did you click save?

[amber hinge]

See

[amber hinge]

Yes ok all

🎫 Support & Reports
Open a ticket for all issues, reports, alliance matters, bugs, or requests.

Use tickets for: reports, support, appeals, inactivity, or leaving.
Include proof when needed.

⚔️ All matters must go through tickets — no staff pings.

I want it this

[covert swallow]

That is the panel message from earlier that you said was not correct

[amber hinge]

Yes

I want the new one sir bro why it hate me

[covert swallow]

If you want to edit the panel message, go back one screen and scroll down to Edit Panel Message
Click the > next to the words Embed Editor
Scroll down slightly to see the full description box
then change it to say what you want

[amber hinge]

Ok sir it is Load

Bruh

[covert swallow]

Once it is changed click the "save" button

[amber hinge]

Bro listen me

You go me server u do am stupid

We waste time

You smart

[covert swallow]

Ticket Tool Support do not make any changes to server's dashboards, all we can do is guide you to doing it

[amber hinge]

Ok bro say all button again. Please

From start to finish

Am make sure it

Sorry am time take so much

[covert swallow]

Log into the dashboard
Select your server
Click the hamburger menu in the top lefthand corner
Click "Panel Configs" from the side bar that opens
Close the side bar by clicking the arrow on the top right of the side bar
Scroll down and click "Messages"
Click Edit Panel Message
Click the > next to the words Embed Editor
Scroll down slightly to see the full description box
Then change it to say what you want
Click the Save button on the bottom right corner of your screen
Scroll all the way up and click Menu
Click the blue Send button at the top center of your screen
Select the channel you want to send the message to

[amber hinge]

I click the up one itndont let me click it

Message content

I click it it dont click

[covert swallow]

Tap on Support and Reports

And then use your keyboard to make it say what you want it to say

[amber hinge]

Where is support and reports

[amber hinge]

Ok

I have to use my keyboard

Or i can copy paste

[covert swallow]

You can copy paste

[amber hinge]

Sory i know its annoying

[amber hinge]

Ok i click save changes it will work?

[covert swallow]

You will need to resend the message

[amber hinge]

Ok how

I want resend

[covert swallow]

Click the Save button on the bottom right corner of your screen
Scroll all the way up and click Menu
Click the blue Send button at the top center of your screen
Select the channel you want to send the message to

[amber hinge]

Yes i saved

Ok i will click menu

[covert swallow]

Click retry

[amber hinge]

Yes then it send message on the bottom right

Red idk what it was

It go so fast cannot reed

[covert swallow]

Is the message you edited in your server now?

[amber hinge]

I will check

No

It do it again

See

Red message

[covert swallow]

Make sure the bot has the ability to send messages in that channel

[amber hinge]

Ok

Now he can send messages

But still

[covert swallow]

Now try to hit the Send button again

[amber hinge]

It same same bro

Warning thing big

[covert swallow]

Does the bot have the "Read messages" permission in that channel?

[amber hinge]

I just putted everything

For him i will try again

[covert swallow]

Try to give the bot the Administrator permission in your server so we can make sure it is a permission issue

[amber hinge]

Seeeee it working but no

Also bro am sorry i dm u and friend u

I didnt now am illegeal

[covert swallow]

So is the message sending as intended?

[amber hinge]

Yes but no description

🎫 Support & Reports
Open a ticket for all issues, reports, alliance matters, bugs, or requests.

Use tickets for: reports, support, appeals, inactivity, or leaving.
Include proof when needed.

⚔️ All matters must go through tickets — no staff pings.

[covert swallow]

Are you sure you saved the message in the panel message?

[amber hinge]

Broooo it worked

Itnwork i love you

Thank you sir i love u and u help me

@covert swallow Thank you you best

[iron night]

Gave +1 Rep to @covert swallow (current: #15 - 544)

[amber hinge]

?????u say ping

[covert swallow]

You can ignore it when that occurs when thanking a user

[amber hinge]

Hahahaha i give u point

From this long u desrrve 2 point

😂 thank you Sir

Bye sir

Great day sir

[opaque cypress]

Heyo

Noob question

I am having trouble letting my trial moderators have access to tickets

and before yall ask

i have em added to support team

also the category has perms

oh also the bot has admin perms

[lunar solar]

What tickets are they not seeing?

[opaque cypress]

all tickets in the category

except their own

[lunar solar]

You only have them added to the Content Creator panel so they are only going to see tickets created for that panel

[opaque cypress]

oh i see

so i have to add them to all panels?

[lunar solar]

That you want them to have access to yes

[opaque cypress]

gotcha, lemme check now ty

@thanks @lunar solar

[lunar solar]

No worries

[lunar solar]

Just as a note they will only be added to newly created tickets post you making the changes

[opaque cypress]

i figured, I tried reading through support before coming here

the panel stuff confuses me ngl

[lunar solar]

Ah good stuff, any other issues let us know 🙂

[rare patio]

@covert swallow yo bro im getting "this application did not respond" when doing /setup

any fix?

nvm lol mv

[distant pendant]

Hi, when someone opens a ticket on our server, I just can read the first line of the ticket.
The rest of the message the ticket creator entered is not visible in the ticket.
How can I see the full message of the ticket?

[hollow beacon]

ı cant see my friend server

ı have administrator

[magic verge]

when i m going to send the dropdown style and send and i have enable all permisions

@lunar solar

[last shore]

I cant see my friend server

[plain patrol]

@lunar solar how do i make it ping a role

[vast hull]

How do I make buttons like this?

[plain patrol]

when i tried, it shows undefined

[vast hull]

Guys, how to make buttons like this?

[ruby phoenix]

Guys help..

[plain patrol]

how is this related to ticket tool

[ruby phoenix]

I want to appeal my ban called Anti-Exploit

D:

💔🥀

[humble sequoia]

⚠️ You're in the wrong place

We provide support for Ticket Tool Discord bot and cannot help you with whatever issue you have.

- We don't know which Support Team you should contact to get this issue resolved, and unfortunately we won't be able to accurately tell you.

If you don't have any further questions regarding our bot Ticket Tool, please close this ticket

[karmic zodiac]

Were receiving "application not responding" messages when trying to process any and all commands

[empty yacht]

After I added the bot to a server I was hired to work on, it can see the new server anywhere on the dashboard.

[humble sequoia]

Don't see your server in the dashboard?

Try using the Sync Servers button on your top center of the Dashboard page

If this doesn't work

You should relog from the dashboard, you can do this by clicking here to log out immediately, and then log back in

Note:

You need one of these 3 things to access the dashboard.
1. Server Owner (Level: 6)
2. Server Administrator (Level: 4)
3. Dashboard Role (Level: 2)

:warning: You can check your level using the </permissionlevel:1029797400174399542> command on your Discord Server

If the bot's response is:

- @User is permission level: 0 (User)

You don't have any of the 3 levels required to access the server's dashboard

[covert swallow]

Make sure the bot can send and read messages in that channel

[tranquil quiver]

Hello, does anyone know if it's possible to copy this ticket template I made and transfer it to another server's dashboard? I really don't want to redo it

[amber hinge]

U have to redo it

👍

Mabye check with mod, mabye secret feature

Or am only dumb 😂

[covert swallow]

You can take your entire setup to another server using backup keys (Dashboard > Server configs)

[tranquil quiver]

okay, ty!

[iron night]

Gave +1 Rep to @covert swallow (current: #15 - 546)

[formal cypress]

I need help setting up. It’s not working when I type in /setup

[strong sonnet]

hii, i keep experiencing this “missing access” when trying to create a ticket in my server and members are having problems with it too. i was wondering how to fix it? i looked at past messages of other members who previously experienced the same problem and debugged it, but it’s still showing up like so

[haughty thunder]

thats why i stopped using ticket tool. and now i use another Ticket bot

[dreamy vigil]

Can I transfer a whole ticket panel with all the settings etc etc, over to a new server?

[strong sonnet]

oh is it a bug or an ongoing issue atm? it's been like this since yesterday for me

[haughty thunder]

u cant lmfao

[haughty thunder]

This shi is happening in my server too so i changed my bot

[dreamy vigil]

Idk whats so "lmfao" abt that but okay..!

[haughty thunder]

u can't mate

[dreamy vigil]

So u said

[strong sonnet]

oh okay

if anybody can reply on how to fix it pls lmk

[radiant valve]

Does the bot have the following permissions?

• Read Channels
• Send Messages
• Embed Links
• Attach Files
• Manage Roles
• Manage Channels
• Manage Messages
• Read History

[strong sonnet]

omg tysm!! i didn’t even notice it was missing one of the perms on debug earlier bc i was half asleep but it’s fixed now thank youu

[iron night]

Gave +1 Rep to @radiant valve (current: #178 - 4)

[coral badger]

where can I register for tournaments?

[brave bison]

Wtf how Please solve this problem.

[worldly oxide]

Why am I being charged twice?

Until now, the payment was deducted only once, but starting this time, it’s being deducted twice.

[fair rampart]

Hey guys when I create a tikcet it doesn't ping mods even I used this format {Role ID}

How to fix it please tell

[cursive void]

Ticket tool was added to my server. Cannot run the /setup command & my server does not show up on the server list on TT dashboard

[fair rampart]

@wild spire

[wild spire]

thanks , warned them

[iron night]

Gave +1 Rep to @fair rampart (current: #455 - 1)

[sour torrent]

Hello? I'm rlly confused about tge dropdown menu like i put a dropdown style in that panel but when i send it it wont work

[dreamy vine]

how to launch a drone from the Glendale server

[wild spire]

you didnt enable select style at the top

[wild spire]

please see below

[humble sequoia]

Don't see your server in the dashboard?

Try using the Sync Servers button on your top center of the Dashboard page

If this doesn't work

You should relog from the dashboard, you can do this by clicking here to log out immediately, and then log back in

Note:

You need one of these 3 things to access the dashboard.
1. Server Owner (Level: 6)
2. Server Administrator (Level: 4)
3. Dashboard Role (Level: 2)

:warning: You can check your level using the </permissionlevel:1029797400174399542> command on your Discord Server

If the bot's response is:

- @User is permission level: 0 (User)

You don't have any of the 3 levels required to access the server's dashboard

[wild spire]

and do u get an error with the /setup command?

[wild spire]

please open a billing ticket so our billing team can look into it #🎫│make-a-ticket

[wild spire]

is this problem still ongoing?

[sour torrent]

Hello? I enable select style and this happens

[humble sequoia]

Invalid Form Body: Invalid emoji

This error indicates you have selected an invalid emoji, i.e. an emoji the bot isn't capable of using, in a button field

Which Emoji?

This depends upon which action the error is appearing, the most common cases are the Create Ticket button or one of your Dropdown emojis. You can visit your Button's List to find all available buttons and find the conflicting one by yourself.

Why doesn't the bot accept it as valid?

• You selected an emoji that doesn't exist anymore, i.e. that has been deleted
• You wrote text there, instead of an emoji (or in addition to an emoji)
• You entered a code for a custom emoji from a server that the bot is not a member of
• You entered a custom emoji code incorrectly
• You're on iPhone and entered an emoji using the phone's emoji pad (use the emoji selector in the website instead)

[worldly karma]

How can I solve this? Please help.

[safe ice]

Hello, does anyone know how to make it so that when a ticket is created, the support roles are pinged?

[restive condor]

Hi there, see below please

[humble sequoia]

How to automatically ping my support team on a ticket?

1. Open your Panel Configs tab in your server's dashboard
2. Select the panel you want to ping your support team on
3. Open the Ticket options menu
4. Click on Edit Ticket Message
5. In the Message Content use one of the role mention syntax ({@Role Name} / {Role ID})
6. Save changes

Note: For this to work properly, Ticket Tool requires the Mention Everyone permission. Or the role must have the Allow anyone to @mention this role setting enabled

[solid flame]

Hello, Does anyone know if ticket generating system works with discohook utility bot

[rich plinth]

Does someone know why there is no button for me ?

its active

[safe ice]

thanks a lot

[iron night]

Gave +1 Rep to @restive condor (current: #1 - 3143)

[fair rampart]

Btw @safe ice is it solved

[rich plinth]

any answer for it ?

[fair rampart]

What button?

[rich plinth]

the create a ticket button as shown above

[fair rampart]

Ohh hmm send the panel again

[rich plinth]

did

[fair rampart]

Hmm then I think any glitch try sending again

[rich plinth]

did it now 6x still no button

[fair rampart]

Hmm

I think ur panel doesn't have the button ticket enabled

[stray umbra]

Why cant I see my server? I even did sync

nvm I fixed it

[cursive void]

I do, yes

[stray umbra]

probably permissions @cursive void

[iron kindle]

Huh @restive condor

Jelp

[summer stirrup]

Help

[acoustic vault]

How do i get the ticket panel in my selected server channel?

[tranquil hearth]

how to add a new ticket panel?

[fair rampart]

if ur on website u have to create on + icon with green background or if you're on normal discord then use setup command then create panel and then make new one

Jst*

[tranquil hearth]

the /setup command doesnt even show for me and the dashboard on the web doesnt show the server i need, is this just a permissions problem?

[fair rampart]

Yeah are u owner?

Or any other role?

@tranquil hearth Are u owner in that server or have a specific role?

[fair rampart]

Try creating a ticket at #🎫│make-a-ticket

[tranquil hearth]

its okay i think it was perms

would you happen to know how to add a message like this once people have selected a ticket option

[fair rampart]

Oh this?

Like umm changing msg

U have to got to website and then click on message or ticket option in the following panel then u have edit the ticket msg or if I say open ticket msg @tranquil hearth

[tawdry oxide]

Hello, may I know how it can gain access to the dashboard of the ticket tool bot?

[tranquil hearth]

thank you!

[iron night]

Gave +1 Rep to @fair rampart (current: #268 - 2)

[gritty plank]

can anyone claim mi ticket please?

[potent dawn]

Does anyone know how to send a thing penal thing I followed a YouTube tutorial and did everything right but it’s still won’t send and keeps saying that it doesn’t have any perms even tho I have let it have EVERY Perm

[gritty plank]

ive been waiting for 2 hours someone please claim my ticket

[potent dawn]

@iron night

[potent dawn]

@restive condor sorry to ping you but I saw your support and I really need help I have been working at this ALL DAY💔

[swift wave]

Can someone help me

[radiant valve]

Check the channel perms to see if it can view messages and send messages in that channel

[potent dawn]

I did and it can do everything I even went as far as to give it full perms😢

[radiant valve]

Is it giving an error?

[potent dawn]

Let me show you, i’ve changed the emojis I’ve gone back and debuged it. I’ve gone through the server configuration.

I don’t know what else to do

[humble sequoia]

Invalid Form Body: Invalid emoji

This error indicates you have selected an invalid emoji, i.e. an emoji the bot isn't capable of using, in a button field

Which Emoji?

This depends upon which action the error is appearing, the most common cases are the Create Ticket button or one of your Dropdown emojis. You can visit your Button's List to find all available buttons and find the conflicting one by yourself.

Why doesn't the bot accept it as valid?

• You selected an emoji that doesn't exist anymore, i.e. that has been deleted
• You wrote text there, instead of an emoji (or in addition to an emoji)
• You entered a code for a custom emoji from a server that the bot is not a member of
• You entered a custom emoji code incorrectly
• You're on iPhone and entered an emoji using the phone's emoji pad (use the emoji selector in the website instead)

[meager bramble]

Still not able to log in or get past that screen now for over 4 days! Keep clearing all data and then re logging but no joy. Missed all the F1 today 😩

[radiant valve]

What screen

[meager bramble]

No worries. Am in!🤪👍

[spring bloom]

hi I need help pls it wont let me use the commands, why?

[broken dawn]

،

[wide nova]

@humble sequoia Username: [vanh3112012]
Reason for appeal: False Positive Shadow Ban / Exploiter Flag

Explanation:
I was shadowbanned due to high ping and severe network lag. My character was rubberbanding badly, causing me to get kicked from the server. When I tried to re-join my friend's game session, the anti-cheat system mistook my connection issues and lag spikes for teleporting/exploiting. I am a clean player and do not use any third-party software. Please review my case.

[humble sequoia]

⚠️ You're in the wrong place

We provide support for Ticket Tool Discord bot and cannot help you with whatever issue you have.

- We don't know which Support Team you should contact to get this issue resolved, and unfortunately we won't be able to accurately tell you.

If you don't have any further questions regarding our bot Ticket Tool, please close this ticket

[covert swallow]

Make sure the bot can send and read messages in that channel

[short spire]

Is there a appeal here

[summer hull]

i need re approval for my greg lav clips

[humble sequoia]

⚠️ You're in the wrong place

We provide support for Ticket Tool Discord bot and cannot help you with whatever issue you have.

- We don't know which Support Team you should contact to get this issue resolved, and unfortunately we won't be able to accurately tell you.

If you don't have any further questions regarding our bot Ticket Tool, please close this ticket

[light shuttle]

Hi there l need help with age verification please l want to do live

[indigo shoal]

sincerely apologize for using exploits in the game. I understand now that what I did was wrong and against the rules. At the time I was trying to level up faster, but I realize that was unfair to other players and not the right way to play.
I truly enjoy this game and have spent a lot of time playing it. I take full responsibility for my actions and promise that I will never use exploits or cheats again in the future. I have removed everything related to exploits from my device and I just want a chance to play fairly again.
I respectfully ask if you could please review my ban and consider giving me a second chance. I understand if there must be consequences, but I hope I can prove that I learned from this mistake.
Thank you for your time and understanding.
Sincerely,
monitar_100

monitar_100

Is shadowban

#🆘│community-support

[humble sequoia]

⚠️ You're in the wrong place

We provide support for Ticket Tool Discord bot and cannot help you with whatever issue you have.

- We don't know which Support Team you should contact to get this issue resolved, and unfortunately we won't be able to accurately tell you.

If you don't have any further questions regarding our bot Ticket Tool, please close this ticket

[indigo shoal]

monitar_100

sincerely apologize for using exploits in the game. I understand now that what I did was wrong and against the rules. At the time I was trying to level up faster, but I realize that was unfair to other players and not the right way to play.
I truly enjoy this game and have spent a lot of time playing it. I take full responsibility for my actions and promise that I will never use exploits or cheats again in the future. I have removed everything related to exploits from my device and I just want a chance to play fairly again.
I respectfully ask if you could please review my ban and consider giving me a second chance. I understand if there must be consequences, but I hope I can prove that I learned from this mistake.
Thank you for your time and understanding.
Sincerely,
monitar_100

[fair rampart]

U and ticket tool must have the permission called use application command like that in the channel

@spring bloom

Btw I play gag too

[dense citrus]

wrong place man

[brisk elm]

Hello.
I was flagged for exploiting in AOTR.
I understand the punishment and I already removed everything related to exploits.
I would like to ask if I can get another chance or a reduced punishment.
Username: ZERO_202408

[humble sequoia]

⚠️ You're in the wrong place

We provide support for Ticket Tool Discord bot and cannot help you with whatever issue you have.

- We don't know which Support Team you should contact to get this issue resolved, and unfortunately we won't be able to accurately tell you.

If you don't have any further questions regarding our bot Ticket Tool, please close this ticket

[white salmon]

Why ticket tool is not responding in my server guyz

[brisk elm]

where do you write the ticket?

[gentle bane]

How to I make a ticket

[dire jasper]

I make a panel in a dashboard but I don't delete this why how can I delete this

[frosty vine]

how can i do this

[white wraith]

Hi, how does the Google Drive Transcripts (Server Owner Only) feature work? Because I linked it and created transcripts for some tickets, but nothing happened.

[soft monolith]

Hi, how do I do this?

[humble sequoia]

━━ User's inquiry has been moved to a ticket ━━

[lusty sinew]

Hi.

[haughty thunder]

[naive juniper]

Hey, we had a staff member transcript a ticket (they saw the transcript saving post) and then delete it as normal but the transcript is missing. Is there any way to find this (just happened within 20 minutes)

[bronze isle]

hi, so I cant enter the ticket tool website for a reason, I don't know why and it keeps appearing "this side can't be reached, ERR_QUIC_PROTOCOL_ERROR". I've turned off all the antivirus extensions, changed DNS settings, checked proxy settings, tried to get into the website with multiple browsers and private windows, but doesn't work.

[versed violet]

how do i send a ticket

[vague plaza]

Why does it keep saying this interaction failed????? (Its been like the 10th fucking time it says it)

[crimson coral]

https://discord.com/channels/509192800865353738/571706435449257997

[crimson coral]

force close your discord app and re open

[vague plaza]

Already did it like 1-3 times.

[devout sky]

Failed: Invalid Form Body components[0].components[1].emoji.name[COMPONENT_INVALID_EMOJI]: Invalid emoji why's this always sending. My server is set up well, the bot has perms to visit and send messages on the channel that it keeps sending this same message in. Why is it not working though?

@humble sequoia

[indigo shoal]

.

sincerely apologize for using exploits in the game. I understand now that what I did was wrong and against the rules. At the time I was trying to level up faster, but I realize that was unfair to other players and not the right way to play.
I truly enjoy this game and have spent a lot of time playing it. I take full responsibility for my actions and promise that I will never use exploits or cheats again in the future. I have removed everything related to exploits from my device and I just want a chance to play fairly again.
I respectfully ask if you could please review my ban and consider giving me a second chance. I understand if there must be consequences, but I hope I can prove that I learned from this mistake.
Thank you for your time and understanding.
Sincerely,
monitar_100

(monitar_100)

[monitar_100]

[fading cliff]

Channel Limit
╰ Server at channel limit of 500
╰ Clear channels to continue creating tickets
4f11290a-f4d3-11ed-a05b-0242ac120003

How do I fix this error

[plain cliff]

i have made the ticket system but i am the only person who can see the create ticket in my server does anyone know how to fix this

it looks like this

[safe rapids]

The ticket say I have to do 45/45 channel category instead of 50/50 to get in a server

[rustic carbon]

you disabled message history for that channel for the person viewing it. you can see that in the screenshot

[rustic carbon]

you have 500 channels. its a discord limit you cannot create any more. delete some pre-existing channels to fix.

[rustic carbon]

this is not the server for it. this is the ticket tool server not support for the server you got banned from

[rustic carbon]

wdym?

[gusty ivy]

Just to clear up confusion for my coworkers and I (being in completely different countries & battling this with daylight savings in mind)...

If a schedule window is set from 10:00 AM - 01:00 PM, the block for 02:00 PM should NOT be green/selected as an "open time", correct? Meaning the window would technically be from 10:00 AM - 01:59 PM?

(otherwise it'll include the entire duration of that next hour?)

[restive condor]

Hey there! That’s correct. Green indicates the times where support is allowed beginning at that hour. So putting 3 green, would allow support from 3:00-3:59 for that day

Regarding daylight savings, the UTC codes are still correct, but the associated cities with it are wrong, so make sure you double check your UTC respective time during daylight savings, rather than using the cities/regions listed

[edgy depot]

Uhh how do you report a Rivals bug?

[humble sequoia]

⚠️ You're in the wrong place

We provide support for Ticket Tool Discord bot and cannot help you with whatever issue you have.

- We don't know which Support Team you should contact to get this issue resolved, and unfortunately we won't be able to accurately tell you.

If you don't have any further questions regarding our bot Ticket Tool, please close this ticket

[soft monolith]

How do I put animated emojis in the drop-down menu like this

[humble sequoia]

━━ User's inquiry has been moved to a ticket ━━

[gentle bane]

I need help

Bc no one answered my text

[robust cairn]

Ban Appeal for Flee the Facility - [Seu Nome de Usuário do Roblox]Dear Flee the Facility Moderation Team,I am writing to sincerely apologize for my actions and to request a second chance regarding my permanent ban from Flee the Facility.I admit that I used an unauthorized script in the game. I now realize that this was completely wrong, unfair to other players, and a direct violation of the game's rules. I deeply regret my choice to use exploits.Since the ban, I have completely deleted all scripts from my device. I have learned my lesson and I want to guarantee that I will never use any form of cheats or third-party software again.I love Flee the Facility and would be extremely grateful if you could consider reducing my permanent ban to a temporary one, or even resetting my in-game progress as a condition to let me play again.Thank you very much for your time and for reviewing my appeal.Sincerely,[Seu Nome de Usuário do Roblox]

[slender minnow]

You are in the wrong server.

We are support for Ticket Tool.

[fallen burrow]

I added Ticketbot to the server but the Ticketbot settings don't come out of the site

[cinder river]

hello i got a probleme with my bote and i don't know to make it work

[subtle drum]

hi is there any support on when you do the ticket tool discohook tickets

you can make it go to seperate categories yes or no?

[subtle drum]

"invalid emoji"

most likely its not put in right

like a space etc

[cinder river]

ho ok wait

[cinder river]

you know where that can be

[subtle drum]

dropdown menu

[bronze isle]

hi, so I cant enter the ticket tool website for a reason, I don't know why and it keeps appearing "this side can't be reached, ERR_QUIC_PROTOCOL_ERROR". I've turned off all the antivirus extensions, changed DNS settings, checked proxy settings, tried to get into the website with multiple browsers and private windows, but doesn't work. ( 2nd time sending this )

[coral lion]

/help

[lavish depot]

Hello!
How can I change the limit on the ticket from 1 to 2?

[lone girder]

where is ticket here?

[south jetty]

how do i add another role to a currently working bot

[somber bone]

/help

[restive condor]

Hi there, Dashboard > Panel Configs > Limits

[restive condor]

Hi there! Another role how exactly? Like a support team role?

[whole zodiac]

Hello, I'm using this server because TicketTool is telling me the application is no longer responding, yet other sbots are working.

( im french )

[restive condor]

Please wait on your ticket to be replied to

[south jetty]

i already found out how

Thank you tho

Thanks @restive condor

[iron night]

Gave +1 Rep to @restive condor (current: #1 - 3144)

[serene rover]

I have an issue. My ticket tool dashboard is saying i cannot access the dashboard for my server (1508089823611846869) which i actually own. This happened after i tried creating a new panel and then it started loading for a long time until i refreshed the page and then i wasnt able to open the dashboard AT ALL.

Actually, i clicked retry, and it showed me

Request Failed
Network Error
ERR_NETWORK -

[ripe lance]

Jo can anyone help me set up the transcript Funktion

[frosty finch]

How do you make it so only certain roles can delete the ticket

but allow everyone to close it but

kick everyone out and only let a certain role delete it and save to transcripts

[tall sky]

one of my users is getting this error, but they have perms to use it in my server

is it a setting on the dashboard?

[restive condor]

Hi there! Please check:
Dashboard > Panel Configs > Buttons > Create Ticket Button

• Check that support Team Only is disabled and that you didn't accidentally disable any roles

Dashboard > Server Configs > Blacklist Roles

• Make sure you didn't accidentally blacklist any roles

[tall sky]

its disabled, none are blacklisted

[foggy remnant]

@humble sequoia

[restive condor]

Make sure you’re checking the correct panels

[tall sky]

ah, yes

it was on for that button

[timber monolith]

I have purchased 3K account, but my ID password has not come yet. It’s been six hours.

[humble sequoia]

⚠️ You're in the wrong place

We provide support for Ticket Tool Discord bot and cannot help you with whatever issue you have.

- We don't know which Support Team you should contact to get this issue resolved, and unfortunately we won't be able to accurately tell you.

If you don't have any further questions regarding our bot Ticket Tool, please close this ticket

[stone crane]

Hello! How would I go about contacting the bot owner(s)?

[gaunt fiber]

I Need Help about the Ticket Tool for my Server on iPad idk to Click

@humble sequoia

[humble sequoia]

Hello, we would love to help you, but if you don't tell us what you need help with we can't help you :(

[radiant valve]

You can contact support via #🎫│make-a-ticket

[pure tusk]

There is a scam discord server using this bot.

How can i report them?

@humble sequoia There is a scam discord server using the ticket bot.

[sacred cypress]

my /panel doesnt work

helppp

[sacred cypress]

@agile knot

[sacred cypress]

mb

[rustic carbon]

I would suggest using #🎫│make-a-ticket but I don't know whaty the official process is

[pure tusk]

Yeah ik

But which button

[rustic carbon]

{Language} Support

[exotic ridge]

Guys , what to do if I invited ticket tool to my server but it wont show up in the dash board?

[exotic ridge]

@agile knot Indian

[sonic niche]

can ticket tool attach to exisiting message in discord?

[radiant ocean]

How do i make a ticket tool in my server

[fair rampart]

Mb u got scammed

[zealous bramble]

“Hello, my account has been banned for over a year. The message still says 7 day temp ban. Could someone review it please? Username:nghiavip201tuiday

[fair rampart]

Ok

[fair rampart]

Btw come to pvb chat

It isn't crowded

[zealous bramble]

In altnate battleground

[fair rampart]

Hmm

[zealous bramble]

Do you know this gam

[fair rampart]

So alternate battleground I think I have played it

[zealous bramble]

Ohh

Can yall help me?

[fair rampart]

Btw I rly thought by ur tag that ur talking abt roblox 😅

[fair rampart]

Write like this ⚠....⚠

Something like that

[fair rampart]

Btw u play roblox?

[zealous bramble]

Yes

I have

[fair rampart]

Hmm blox fruits?

[zealous bramble]

Hmm sometimes

[tawny violet]

Yo can you help me

I need help

[fair rampart]

Yeah we 2

[fair rampart]

Or mb jat me

[zealous bramble]

I just play blox fruit when me bored

[tawny violet]

Ok how do I give someone access to basically everything in ticket tool

[zealous bramble]

Because i can't understand the chat bc i from Vietnam

[fair rampart]

Hmm

[tawny violet]

Can you tell me how to give access to someone

[fair rampart]

Hmm u have to make like idk too lemme see

[zealous bramble]

I just know something small

[tawny violet]

Nrv

[zealous bramble]

I only understand a little English.

[fair rampart]

Ok lemme tell u?

[tawny violet]

Om

How then

[fair rampart]

So first u have to open dashboard go to server configs look for admin roles and select the role u wanna give access too.

@tawny violet

[tawny violet]

Ok thank youuu

[fair rampart]

Please do +rep @my user 😭

[iron night]

Gave +1 Rep to @tawny violet (current: #456 - 1)

[fair rampart]

Wth

[tawny violet]

What

[fair rampart]

Write this

@tawny violet

[tawny violet]

Please do +rep @my user

Done

[fair rampart]

And mention me there 😭

[tawny violet]

Please do +rep @fair rampart

[iron night]

Gave +1 Rep to @fair rampart (current: #212 - 3)

[tawny violet]

Your welcome

[fair rampart]

Ok total 3 helps

[fair rampart]

Check dms please 😭

[indigo shoal]

sincerely apologize for using exploits in the game. I understand now that what I did was wrong and against the rules. At the time I was trying to level up faster, but I realize that was unfair to other players and not the right way to play.
I truly enjoy this game and have spent a lot of time playing it. I take full responsibility for my actions and promise that I will never use exploits or cheats again in the future. I have removed everything related to exploits from my device and I just want a chance to play fairly again.
I respectfully ask if you could please review my ban and consider giving me a second chance. I understand if there must be consequences, but I hope I can prove that I learned from this mistake.
Thank you for your time and understanding.
Sincerely,
[monitar_100]

@indigo shoal

@iron night

sincerely apologize for using exploits in the game. I understand now that what I did was wrong and against the rules. At the time I was trying to level up faster, but I realize that was unfair to other players and not the right way to play.
I truly enjoy this game and have spent a lot of time playing it. I take full responsibility for my actions and promise that I will never use exploits or cheats again in the future. I have removed everything related to exploits from my device and I just want a chance to play fairly again.
I respectfully ask if you could please review my ban and consider giving me a second chance. I understand if there must be consequences, but I hope I can prove that I learned from this mistake.
Thank you for your time and understanding.
Sincerely,
[monitar_100]
@iron night

[iron night]

Gave +1 Rep to @iron night (current: #49 - 74)

[indigo shoal]

@iron night
sincerely apologize for using exploits in the game. I understand now that what I did was wrong and against the rules. At the time I was trying to level up faster, but I realize that was unfair to other players and not the right way to play.
I truly enjoy this game and have spent a lot of time playing it. I take full responsibility for my actions and promise that I will never use exploits or cheats again in the future. I have removed everything related to exploits from my device and I just want a chance to play fairly again.
I respectfully ask if you could please review my ban and consider giving me a second chance. I understand if there must be consequences, but I hope I can prove that I learned from this mistake.
Thank you for your time and understanding.
Sincerely,
[monitar_100

[humble sequoia]

⚠️ You're in the wrong place

We provide support for Ticket Tool Discord bot and cannot help you with whatever issue you have.

- We don't know which Support Team you should contact to get this issue resolved, and unfortunately we won't be able to accurately tell you.

If you don't have any further questions regarding our bot Ticket Tool, please close this ticket

[rustic carbon]

^

[waxen trail]

@rustic carbon bro ticket tool ticket me send file off rkhra h automatic open kaise hoga bot se woh

@mystic hound @solid stream

[waxen trail]

@solid stream

[celest root]

on may 24 and may 25 i have spent over two days 16hrs total and over 20K credits without my music videos being generated. your server says: The persistent error (Code 4002/1402) is a technical transaction failure that occurs specifically during the 'credit deduction'. can anyone please help me?? my email [e-mail]

here is the link to my failed generate video: https://freebeat.ai/music-video-generator/mv/M001508320472729653248

the server says : I apologize for the frustration. The persistent error (Code 4002/1402) is a technical transaction failure that occurs specifically during the 'credit deduction' phase before generation begins. Even though you have a sufficient balance of 4,506 credits, the system's payment gateway is failing to communicate with the generation server to complete the internal transfer. Because this is a server-side communication issue, I cannot manually bypass the transaction logic.

my email: [e-mail]

[distant pecan]

Hello the claim for me is not enble. How can i fix

@stark rune

[stark rune]

<:emote:1362933269762543708> Available commands

Use /help <command> to get more information

help
info
list
ping
guildmembercount
searchdocumentation
report
warns
setup
frsetup
desetup
essetup

[distant pecan]

@humble sequoia

[ember crow]

i tried setting up a transcript channel which i did set up and it says it is set as that channel but when i tried transcripting it it says i do not have a channel set up

i tried re logging in i also tried making a new channel

doesnt work

[rotund tulip]

I currently have the bot mostly working, bar one feature, which I need help with

nvm i had a brain blast while i was typing and figured it out

[waxen trail]

@solid stream SAHI H BC KUCH PUCHO BTATE NHI WARN KRTE H GANDU

[pseudo ravine]

Please stop pinging Team Leads

[wispy ether]

do u know how to change the message that appears when it creates a ticket so it pings staff?

[pseudo ravine]

Hey there! Please don't reply to a support members latest message for support. You can send your message and someone will assist you whenever they're available

Please refer to the embed below!

[humble sequoia]

How to automatically ping my support team on a ticket?

1. Open your Panel Configs tab in your server's dashboard
2. Select the panel you want to ping your support team on
3. Open the Ticket options menu
4. Click on Edit Ticket Message
5. In the Message Content use one of the role mention syntax ({@Role Name} / {Role ID})
6. Save changes

Note: For this to work properly, Ticket Tool requires the Mention Everyone permission. Or the role must have the Allow anyone to @mention this role setting enabled

[delicate knot]

@pseudo ravine

Broo

Sitch

Stitch

[jagged pagoda]

How do i prevent memebers to use emojis stickers gif in the ticket and only post images and messages

[gleaming sparrow]

Why is the bon is offline

[delicate knot]

Yo @jagged pagoda

How to get the Ticket tool????

[jagged pagoda]

hi

[delicate knot]

Can I access yo server

[jagged pagoda]

no

[delicate knot]

Y

How the heck can I get the ticket tool

[chilly edge]

someone help me, there are 4 servers in my list having ticket tool bot, there are my own servers, but the other one doesnt appear, just show up 3 servers, can someone help?

[delicate knot]

Yo chou

Can you show me how to get ticket tool

[pseudo ravine]

You can be patient and wait for someone to assist you, without pinging anyone

[humble sequoia]

Invite Ticket Tool to your server

First you will want to invite the bot to your server. Once the bot is in your server, you can manage your server in the dashboard.

Create a Panel

To create a panel we are going to need to head over to the Panel Configs Tab on the Dashboard.

Once at the dashboard we will need to click Create Panel.
Enter a panel name (Fill in any optional settings you want).
Click Create Panel and you are ready to get started with configuring your panel.
An example of a creating a panel is shown below.

Send the Panel to a Channel

Once the panel has been created, use the blue Send button and select the channel you want the panel to be sent to.

The Panel wasn't send

Use the </debug:1029783024264564765> command to diagnose possible permission issues with the bot.

[delicate knot]

Well I don't see ticket tool

I don't know how to invite him if I can't see

[chilly edge]

https://discord.com/oauth2/authorize?client_id=557628352828014614&scope=applications.commands+bot&permissions=2416045072

[pseudo ravine]

Hey there! Please head to the Dashboard > Permissions > Ticket Owner Permissions > Edit opened > Use External Emojis > > Use External Stickers > > Embed Links >

[delicate knot]

Oh wait

[pseudo ravine]

Please refer to the guide just provided

[delicate knot]

I got it nbm

[delicate knot]

I did

[chilly edge]

oh oh congrats

[pseudo ravine]

Hey there! Please refer to the embed below!

[humble sequoia]

Don't see your server in the dashboard?

Try using the Sync Servers button on your top center of the Dashboard page

If this doesn't work

You should relog from the dashboard, you can do this by clicking here to log out immediately, and then log back in

Note:

You need one of these 3 things to access the dashboard.
1. Server Owner (Level: 6)
2. Server Administrator (Level: 4)
3. Dashboard Role (Level: 2)

:warning: You can check your level using the </permissionlevel:1029797400174399542> command on your Discord Server

If the bot's response is:

- @User is permission level: 0 (User)

You don't have any of the 3 levels required to access the server's dashboard

[delicate knot]

Toke me 50 minutes to figure it out tysm

[jagged pagoda]

thank you

[chilly edge]

ah! thank you, i logged out and log in again, its worked! thank you very much!

[iron night]

Gave +1 Rep to @pseudo ravine (current: #2 - 1770)

[pseudo ravine]

You're welcome, glad I could help! Thanks for choosing Ticket Tool!

[ember crow]

i tried setting up a transcript channel which i did set up and it says it is set as that channel but when i tried transcripting it it says i do not have a channel set up

[warped wolf]

how do i make tickets automatically private so that everyone in my server can’t see it?

[covert junco]

عرب؟

[ember crow]

they already are

[sleek basin]

How to edit this part

I’m struggling I can’t remember

Ik it’s dashboard

@pseudo ravine (sorry for ping but I lowkey need to edit this asap)

Sigh

Imma just try to figure it out

[fluid gust]

mine just doesnt work, anyone else having this issue?

[cinder saffron]

Hello, my tickets are not allowing another bots commands for regular members only. Example /pay. Owners and Admin are working. Any idea how to fix this?

[unique vector]

No idea what we're doing wrong, my friend that owns the server doesn't understand either, I've tried googling what to do, and nothing pops up

I have admin

Am I meant to ping some1

I kinda need the help urgently 😭

[gentle dew]

Can you listen me idont have much knowledge of Roblox please give me last chance

[slender minnow]

Refer to the setup guide below

[humble sequoia]

How Do I setup Ticket Tool

You can check our documentation here;
You can also check #📂│information for the basic setup, or run the </setup:1025379472167403530> command within #🤖│bot-spam to find information on how to setup Ticket Tool.

Alternatively, you can use the /setup command with Ticket Tool in your own server to setup the basics of Ticket Tool!

Our documentation contains all the info you need about the bot to be able to setup and configure the bot however you like.

[unique vector]

I cant use the commands because i "dont have dash board permissions" do you have any sort of media you can give me that will show us how to fix that issue?

[unique vector]

Because I'm unable to use /setup

[whole zodiac]

I need help

[foggy remnant]

[neon raft]

!??

[whole zodiac]

put the administrator

[foggy remnant]

@stark rune

[whole zodiac]

Can you help me create multiple categories for my ticket, for example: Report/Question/Other

[neon raft]

I am owner It have every permission

[foggy remnant]

@stark rune

[neon raft]

Broken

[whole zodiac]

No, but give him administrator privileges on Ticket Tool.

[neon raft]

I gave him

[whole zodiac]

ok

[neon raft]

Not responding

[whole zodiac]

Can someone help me with this?

[foggy remnant]

@stark rune

[neon raft]

Bruh it's easy

[foggy remnant]

[neon raft]

We can't use / CMD ;-!

[split spindle]

hey!so im owner ofa server, i invited the bot, but in the dashboard ,my server is not there

[weak laurel]

I’m having the same issue

[radiant valve]

Make sure the bot has read message and send message permissions in that channel

[split spindle]

hey!so im owner ofa server, i invited the bot, but in the dashboard ,my server is not there

[weak laurel]

It has all the permissions and still does that

[vestal field]

Does anyone have a solution? 🙏😭

[agile knot]

Solution for what

[vestal field]

Do you happen to have a solution? 🙏

[humble sequoia]

⚠️ You're in the wrong place

We provide support for Ticket Tool Discord bot and cannot help you with whatever issue you have.

- We don't know which Support Team you should contact to get this issue resolved, and unfortunately we won't be able to accurately tell you.

If you don't have any further questions regarding our bot Ticket Tool, please close this ticket

[hushed ember]

Good afternoon admins, my name is W11s CHUCKY I would like to apologize and also ask for the reason why I was banned from accessing the server. If I did something wrong, I want to clarify that it was never with bad intentions, since I am still new to both the server and Discord
My friend Luismtz5000 was also with me, and we both only wanted to join, play, and be part of the community
I understand that the server rules must be respected, and if I made a mistake without realizing it, I am willing to learn from it so it does not happen again. I would really appreciate it if you could give me another opportunity and reconsider my access to the server
Thank you for your time and attention

Help me

[humble sequoia]

⚠️ You're in the wrong place

We provide support for Ticket Tool Discord bot and cannot help you with whatever issue you have.

- We don't know which Support Team you should contact to get this issue resolved, and unfortunately we won't be able to accurately tell you.

If you don't have any further questions regarding our bot Ticket Tool, please close this ticket

[radiant valve]

Make sure there arent any channel overrides in the channel you are trying to use it in

[visual wind]

how do i make a report about misuse or illegal use

[marble saffron]

How can I make my ticket system have multiple opening choices, like server issues, etc.?

[hushed ember]

Hi

I want to send ticket

[unkempt wasp]

Can someone help me out with a possibly promotional code for the yearly or monthly plan or to try out the premium service

[restive condor]

#🎫│make-a-ticket

[restive condor]

Hi there, please #🎫│make-a-ticket clearly stating if you’d like the multiple options as multiple buttons or a dropdown menu

[rain flax]

I have administrator permissions on a server and i invited ticket tool, but the server is not showing up on the dashboard. is there any way to fix this?

[old saddle]

How abouts do I edit permissionlevel of my support roles i have added through the website. Im mainly having issues with them being able to view closed tickets.

[umbral raft]

how do you illegally use ticket tool 😭

to sell drugs or something

[umbral raft]

go into any ticket panels with this issue, then in permissions, then under Support Team Permissions click edit closed and make sure view channels is on

[vast ice]

Why does my ticket keep going to the very top of the channels?

and not in the categories?

[wild spire]

please see below

[humble sequoia]

Don't see your server in the dashboard?

Try using the Sync Servers button on your top center of the Dashboard page

If this doesn't work

You should relog from the dashboard, you can do this by clicking here to log out immediately, and then log back in

Note:

You need one of these 3 things to access the dashboard.
1. Server Owner (Level: 6)
2. Server Administrator (Level: 4)
3. Dashboard Role (Level: 2)

:warning: You can check your level using the </permissionlevel:1029797400174399542> command on your Discord Server

If the bot's response is:

- @User is permission level: 0 (User)

You don't have any of the 3 levels required to access the server's dashboard

[wild spire]

did you enable view channel in the support team closed permissions from the dashboard?

[vast ice]

Disregard my question...

[wild spire]

did you give the bot permission to view the category?

[wild spire]

I was answering old to new, I wasn’t ignoring you.

[vast ice]

I am half sleep and glazed over "Category" in the panel config

[vast ice]

You're amazing! It was all on me, thank you for your help!

[iron night]

Gave +1 Rep to @wild spire (current: #23 - 356)

[wild spire]

No worries!

[cursive lion]

when i try setup ticket tool it always says “this application did not respond”

[ivory dagger]

Same

[gentle dew]

I want a appeal ticket how I get

Can anyone tell me please

[gentle dew]

I received a message from a moderator saying I need to purchase an activation key to unban my account. Can you confirm if this is legitimate or provide official account recovery procedures?"

My account was banned and iam finding a help than I got

Name- GHOZALES:on/of

[humble sequoia]

⚠️ You're in the wrong place

We provide support for Ticket Tool Discord bot and cannot help you with whatever issue you have.

- We don't know which Support Team you should contact to get this issue resolved, and unfortunately we won't be able to accurately tell you.

If you don't have any further questions regarding our bot Ticket Tool, please close this ticket

[kind briar]

why does m ticket keep saying somthing about catergory failed

[plucky wadi]

Hi. My account wont update my server list on the tickettool dashboard. Having this issue for around 2 days now. Can't set up the bot in a new server

Unable to see the option to purchase premium for the same

[feral tinsel]

Oi

[dusky bone]

hi sir

[eager sparrow]

Tickettool isn't pinging roles in the ticket open embed even after setting the msg

[dusty depot]

Is it possible to only allowed a specific role to open a ticket?

[sleek prairie]

hi

[meager bramble]

Can you sort me out too please? I have the same blue ring buffering last few days on TVSCX. On Vu box. Which server should I be using atm as I am normally on server 1 and not sure I have access via server 3 ( the backup server you have suggested to others?)

[sleek prairie]

how do i give my mods access to my support tickets?

new mods can't see exisiting tickets?

[meager bramble]

Don’t know!

[sleek prairie]

guys where can i speak to team?

[storm shard]

I can change dashbord ticket tool if the server isnt mine ?

[loud drift]

so I suspect someone on my server is scamming people and closing their ticket without saving the transaction, is there any way I can recover that deleted ticket?

[still thorn]

With the $new command, are you able to specify a ticket type when using it? Such as: $new ${userId} General Support ${reason}?

[feral tinsel]

Sharpify

Eu já fiz o pagamento do painel agora preciso da key pra ativar o painel sharpify

[tame horizon]

How to do tickets

[loud drift]

so I suspect someone on my server is scamming people and closing their ticket without saving the transaction, is there any way I can recover that deleted ticket?

[fluid gust]

I get this whenever I do /panel

[woeful prairie]

how do i make ticket that says create ticket below

[pallid blaze]

Is there a way for the bot to dm the member after thier ticket got closed? If so how?

[gloomy tusk]

Olá boa noite… gostaria de saber como usar o esquiva no BST

[raw yacht]

How do i buy a pc

[umbral raft]

with money, probably in a store or a website

just google "pc's near me"

[raw yacht]

No one the server

Vortex pcs ltd

[umbral raft]

this discord does not sell computers

[raw yacht]

No the other one

Thats why im here

I need help to buy one from it

[umbral raft]

The ticket tool support discord (this one) does not offer assistance for issues with other servers

please contact that server instead

[raw yacht]

The bot doesnt reply

[umbral raft]

We cant help with that here. Contact their staff instead.

As far as I am aware, TicketTool is fully functional at this time.

[raw yacht]

How.

[umbral raft]

I don't know. Mention them? Ask in one of their channels?

[raw yacht]

Cant

[umbral raft]

There is no way for tickettool staff to help

[gray narwhal]

i need help

[civic ledge]

it is not functional at all

one can not open a tickett

[plucky egret]

Heyy can somebody tell me how to add ticket tool in my server?

[sharp lava]

Make sure they have permission!

[restive condor]

Hey @zenith portal,
See below how to give your staff access to tickets.
-# Apologies for the wait. Your message was accidentally deleted.

[humble sequoia]

How to automatically ping my support team on a ticket?

1. Open your Panel Configs tab in your server's dashboard
2. Select the panel you want to ping your support team on
3. Open the Ticket options menu
4. Click on Edit Ticket Message
5. In the Message Content use one of the role mention syntax ({@Role Name} / {Role ID})
6. Save changes

Note: For this to work properly, Ticket Tool requires the Mention Everyone permission. Or the role must have the Allow anyone to @mention this role setting enabled

[restive condor]

Hey @proud meadow,
Could you please provide a screenshot of the issue you are facing along with the panel name where you're facing this issue?
-# Apologies for the wait. Your message was accidentally deleted.

Hey @old spear,
Please see below how to set up Ticket Tool. Let me know if you have any questions
-# Apologies for the wait. Your message was accidentally deleted.

[stark rune]

1. Invite Ticket Tool to your server

First you will want to invite the bot to your server. Once the bot is in your server, you can manage your server in the dashboard.

2. Create a Panel

To create a panel we are going to need to head over to the panel configs on the dashboard.
Once at the dashboard we will need to click Create Panel.
Enter a panel name (Fill in any optional settings you want).
Click Create Panel and your ready to get started with configuring your panel.
An example of a creating a panel is shown below.

3. Send the Panel to a Channel

Once you've created a panel on the dashboard you will need to send it to a channel using send on the dashboard.
Select the channel you want your panel to be created in and click send.
For other questions checkout $help faq.
An example of a sending a panel is shown below.

Having a Problem Sending the Panel?
Do $debug in a channel with Ticket Tool and make sure it has all the necessary Discord permissions.

[zenith portal]

can u please dm?