🖥・windows-issues

[hearty ridge]

Already I got pissed off because of the way this has affected my clash defense attempts

[crisp jacinth]

ah i see, must be worse for you then because this never interferes with clash for me. it only makes mp2 unplayable because you get like 2 rating every race. i waste 15 minutes of my time every time i get this stupid dc

[hearty ridge]

Poor servers as usual, anyway I'm playing this game only for clash and now I see that is pretty useless as well

[crisp jacinth]

off topic for me to say this, but it's really unfortunate how every time gameloft fumbles something simple by introducing more and more issues, the game loses more and more depth. feels like just not worth my time if i'm just going to lose all the rating i gain from random DC which is out of my control

[hearty ridge]

Absolutely, something like this just keeps happening and it eventually affects us in game, moreover Turkish prices have gone up by 10 times and for this kind of service lmao

[crisp jacinth]

not to mention, i feel like i've experienced most of the issues that came with Asphalt Unite 💀
i went from max graphics in Asphalt 9 to lowest graphics and windowed mode in Asphalt Unite, got put on the cheaterboard for a week right when I got unite so i couldn't play any events or mp, then immediately after that I started getting these connection issues that haven't gone away. then clash came and right when clash came, controller input delay glitch happened and nobody could play the first clash round

[crisp jacinth]

come to think of it, i've already accomplished what i wanted to accomplish and play this game for fun now. if at some point i just don't think im having fun in this game then i'll take a break. i'm f2p so i haven't been affected by the turkish prices but that's unfortunate 😔

[red whale]

These prices are unacceptable, what do you think you are doing. I am the single biggest content creator in Turkey related to asphalt. I have been playing the asphalt series for years. I can never buy anything at these prices and I will not. I was supposed to buy a Vantage GT12, a car that I really need, but I changed my mind when I saw the price, no Turkish player would buy it at these prices, this is crazy

[stuck quarry]

This ain’t a windows issue. Gt12 is f2p. No ones forcing you to buy anything.

[lavish dock]

It is why are you always defending, are they paying you or something. You act like you know it all.
Ok why did they increase the prices on windows, it was already messed up on android, you don't have this issue right? And you'll never understand
Them increasing the prices by 10
Without any information or communication.

[lavish dock]

By X10 not even X2 or X3
Is it a bug or something let them explain to us

[split eagle]

"It's ironic that, amidst numerous issues and bugs, their greed led them to prioritize the wrong fixes."

"Gameloft, I'm struggling to afford the new prices, which have skyrocketed from 2,500 naira to 18,000 naira for the pass. This drastic increase is absurd, especially considering the fluctuating exchange rates that make it unaffordable for international players. Please revert to the original prices before the new season begins, as they were more reasonable and accessible to loyal Gamers.

[visual palm]

Reward not granted after watching ads on IPAD?

[zealous verge]

how to fix this pls

[sand meadow]

and nothing PLS fix this bug

[hearty ridge]

Uff, I can understand your pain bro, looks like Gameloft want to wash out so many players, sad

[haughty heron]

No season pass, no overvlock possible!
What's going on?

[inner hinge]

Discount where ? @sweet quarry

[uneven knoll]

The discount is for the LP bundle

[inner hinge]

pay 100% !

[heavy cradle]

GL, stage 17 in one eleven SE is not free try, then how we get the key without having maximum conditions required? Dont say for final ranking stage for need the key to enter

[calm prawn]

Key packs

[heavy cradle]

show me where is key packs

[sturdy cypress]

@sweet quarry tell those devs they can buy the lp with those new prices themselves. I'm done. Good luck running this mess of a game to the ground, you already killed mp and now this👍

[stuck quarry]

What prices specifically? Also inflation exists

[inner hinge]

Discount where ? @sweet quarry

[sweet quarry]

You can find a discount on the Unite pass bundle in store.

[fossil galleon]

You know, I live in Argentina. There must be something wrong. It costs me nearly a month's salary to buy a game pass. Administrators, is your price wrong?

[stuck quarry]

Maybe don’t spend your savings primarily on pixels on a screen

[uneven knoll]

They set the prices according to the dollar price here, but… instead of making it fair like Fortnite does (reducing the price since we have to pay ~60% of taxes), we have to pay the full price PLUS a 60% more, which is… lmao

[soft plank]

You are doing everything to make people quit the game. Everything is increased in price by 10 times. Besides, people are already bored, I have one world car, you have to play with 2 of them in multiplayer.

[naive radish]

Panamera car hunt broken - all conditions are completed despite me not playing (including the key)

[little pike]

Berlinetta Car Hunt Riot on vacation?

[cedar flicker]

Where is the discounted price? Why can't I see it in the store? Prices in the store appear to be higher than in-game prices

You don't know how to update properly. You are increasing the prices 10 times. This is complete stupidity. Players have already become dissatisfied with the game due to your incompetent updates and there are many people who quit the game. If your goal is to make us quit the game, now is the time. We condemn it as the whole of Türkiye.

[fair dune]

I bought back to school season pass, no discount on speed parade season pass, bought speed season pass,also no discount on haunted wheels season pass ,is this a scan, dear gameloft?

scam

[cedar flicker]

No season passes. It can't be bought at these prices anyway. Those who can buy it should not buy it. We condemn Gameloft.

[flat totem]

the discount is only for the most expensive pass, the bundle pass

[next ingot]

There is no Puritalia Berlinetta Car Hunt Riot?

[fair dune]

it wasn't

if you bought last season's pass, you are supposed to be able to buy this season's basic pass at 4.99$

also bonus pass doesn't have discount as well

[flat totem]

no discount on the unite pass, the one you call basic pass I suppose

you can get an offer at $4.99 (or €4.99) when you haven't taken it for a while

[fair dune]

🤡I bought united pass 1 IN July and got discount on basic pass(united pass season2) in August,I bought that too, but no discount on speed parade(whichever kind of season pass), so I bought speed parade season pass at full price, but no discount on this season's pass(both the yellow one and the purple one)

[flat totem]

you don't see the discount, but if you didn't take the previous bundle pass, the one for this season is €29.99 in my country (probably $29.99 then)

[naive radish]

can't claim guaranteed blueprints or key from Panamera hunt, event appeared with conditions already complete

[inner hinge]

Normally it should be half (50% discount 5€) pay 10€

[uneven knoll]

It’s for the Bundle Pass as I mentioned before, not the normal 10$ legend pass or any other pass of the game.

The discount you sometimes get for the normal LP is absolutely random (more frequent if you don’t pay)

[visual palm]

Rate 1* on appstore is the way

[stuck quarry]

False.

[uneven knoll]

I have the discount as you can see

[stuck quarry]

People don’t realize that they jacked up the prices in some countries where inflation is high and currency is worth basically nothing. Taxes is cuz of your country. Not the game. You are arguing with a wall

[uneven knoll]

Mfw i have to pay full price + 60% in taxes
Very funny yeah

[flat totem]

@jade yacht @sweet quarry For several seasons now the game has been systematically syncing after the purchase confirmation from the MS Store and remains stuck on this screen, after the purchase of the LP

[dire hinge]

Hello, has this started since ALU update? when exactly

[inner hinge]

Discount on next season !!! Without tiers !!! 💳

[flat totem]

Yes, overall.

[cedar flicker]

Since you are in your area of ​​interest and replied, you are clearly stating with this message that we are not arguing with the wall. People's voices must be heard in unfair situations. You cannot compare a European country with an African country and keep the pricing the same. If you support this, you accept that you are part of the capitalist order

[stuck quarry]

Capitalism is awesome. Anyway I’m done with this.

[orchid mason]

@proud axleIf a person earns an average of 17,000TL, Gameloft still has room to raise prices 🤣 *** I totally agree with you! and apart from Turkey, there are the countries of South America (in my case). After 6 years, I lost interest in the game in less than 2 weeks.

[hollow glen]

Hello, can i please speak with someone from the asphalt team. I have an issue with my account and no one has been able to help me weither its the support or other. Please dm me

[main pier]

I have a bug with the Porsche Turbo S event, it tells me that I got the key even though I have the 3 star on the car

and therefore I will not be able to unlock the car when I get the 5 stars

[main pier]

@sweet quarrycan you help me?

[onyx ginkgo]

everyone facing issue, dont ping pls

[main pier]

ok I didn't know sorry

[onyx ginkgo]

np

[sweet quarry]

The issue has been reported and the team is looking into it 😉

[main pier]

Thanks a lot

[cedar flicker]

You may have read the article wrong. He gets 17,000 TL per month and Gameloft wants 2,700 TL for a card. This is nonsense. Or as you said. Gameloft wants to take the full salary. I condemn Gameloft

[hearty ridge]

Inflation and by 12 times? Yes absolutely, a very logical explanation indeed🤡

[oak beacon]

I live in turkey and i usually spend around 3k TL in a month in the game. Now with the recent changes which i can understand (the people dont actually live in the country can be bought in that store) the tl abusers messed up the economy of the game and the value that items. It was obvious that this would happen eventually after alu merging because of the gameloft id people started to move windows to pursache and go back to play in their respective platforms ios/droid. which make the income from those platfroms reduced by a lot. Its all business after all they did what they have to do. They know they will lose the people buying from those countries. but they think they still can make a profit. What im trying to say is for all my Turkish homies move on guys. There is nothing we can change about it. Just be F2P after this point. It is what it is 🙂

[queen python]

uniteboykod has been warned

Reason: Posted an invite

[hollow glen]

please...?

[full crescent]

@sweet quarry do u know why the unite pass cost is about x6 of last season's on pc?

[cedar flicker]

Gameloft probably wants players to quit the game. They don't know how to update the game. Players are already fed up.

[hearty ridge]

Which country?

[dusty flame]

The price of the Legend Pass has increased here in Brazil, but the prizes for the Legend Pass are not worth the price. 50% increase.

[uneven knoll]

Damn, even Brazil

[dusty flame]

Yes, I buy the legend pass every month, but at this price I will leave the game, limited ads, high cost to improve the cars, several problems and hackers, the game only got worse after the last major update.

[night flicker]

Me too.

[hearty ridge]

I don't understand Gameloft, first they've scammed people and played with their feeling after killing the performance of devel 7 months later after spending so much on the car, and now on top of that they've started increasing the prices of all products by x10, very nice game, I see it down the drain, good luck, probably a matter of time before I'm done with it too👍

[orchid mason]

I was just trying to be sarcastic. Of course I'm totally against it. After 6 years I have to stop playing the game, because I used to buy a pack from time to time, but not anymore. A game is meant to be enjoyed and not be angry. So I think that if Gameloft doesn't change their mind, I'm doing my last races in the game.

[oak badger]

lol this legend pass price increase is ridiculous

[full crescent]

nigeria

[hearty ridge]

Too much of fps drops, when will this game be optimized properly??

[hollow glen]

Day 2 of asking for help from someone in the asphalt team

[cedar flicker]

Right now, the Asphalt team is celebrating how they defrauded people by sipping champagne. They don't even care about any problems or warnings.

[hollow glen]

I’ll keep asking until they’re done

[hearty ridge]

For me it's been more than 80 days

[lavish dock]

Lol messaged customer care

[hollow glen]

At least they have answered !!

[queen python]

uniteboykod has been warned

Reason: Posted an invite

[spare river]

I received the age change message and it told me to restart the game, however after I restarted the game I still can't link my account. does anyone know fix?

[limpid jolt]

Small UI error:

[unreal trellis]

@sweet quarry I usually buy daily pass and legends pass but you guys have made that impossible, funny thing is that's my motivation for even playing the game, I've got other games to invest my time in but because I spend a good amount to buy the pass I'm motivated to keep playing so I don't waste money worst part is I have to invest all my time to grinddd even with all the money I spend but I didn't complain did I? No!
Now they increased the prices with no regard for us, they didn't even send a message that the prices will be increased??? that's very demeaning to us players, I'm starting to think alu will be the end.
And trust it's not just me I'm with all the other players that deem this unfair

[orchid stone]

Dear Gameloft, please fix the issue of un-knock-downable players in team pursuit. There are players who cannot be knocked down ever.

[hearty ridge]

New bug, not able to launch races in private lobbies

[cedar flicker]

Why is e-sports available for some players but not for others?

[ornate arrow]

e-sports can be seen on mobile devices only. If you linked your account to iOS/Android, you will be able to see the event on those mobile devices.

Anyway I head that Asphalt increased the prices in many countries and continents by 3 to 10x except Europe.

Gameloft being a French company, did not increase prices in Europe. This is discrimination in its purest form.

Asphalt's revenue will be like:

https://tenor.com/view/cholito-falling-down-float-gif-15396007

[uneven knoll]

“Discrimination” lmao

[ornate arrow]

Sure it is. They could have increased it from 3 to 10x in Europe as well. But the prices are same as previous month in Europe 😎

[dense plinth]

Help

Can i recovery user data???

[ornate arrow]

Are you F2P or P2W? If F2P, Just remove the game from youyr device and enjoy your time

[dense plinth]

I lost my user data my ID is #u-6348c

[stuck quarry]

Even after closing and reopening the game. Can't play Multiplayer.
One of the reasons I hate this game sooooooo much.

[calm prawn]

Hello. You are terribly wrong. Gameloft corrected prices in Turkey, Nigeria, and Argentina because you could get a legends pass for example, for like 1-2€ due to the massive inflation rates caused through the years not by Gameloft, but by such countries governments. I repeat once again, the governments ruined those currencies, and Gameloft had nothing to do with it. Obviously, this posed an advantage which some people outside of those countries chose to follow in order to make a smarter use of their money. After Gameloft seeing how thousands of players got the Absolut completely maxed for way less than its price was supposed to be, they chose to just adjust the Argentinian, Nigerian and Turkish prices so they match with those the users from Europe or North America have. Albeit unfair to the players from Argentinia, Nigeria, and Turkey, the truth is that Gameloft was aware of this pricing difference for years yet they chose to act against it when thousands upon thousands decided to take advantage of it, as someone with common sense would do 🤷🏻‍♂️ Why spending more when you have the knowledge to pay less....

[sturdy cypress]

If they are worried about people getting kings they can change the prices of those ds bundles, also the tokens in store. But noo thats not enough, even the lp which only allows you to have abit of fun in the game coz of their stupid 3 fuel system is too much for them to let players have

[calm prawn]

You are right. Unfortunately, offering actual value for affordable prices has never been on Gameloft's monetization guide...

[pliant sable]

Third world countries are not well-developed, and it is reasonable to adopt prices that suit them. Blindly raising prices to European and American prices is quite unfair to players from third world countries.In the third world countries, Argentina and Türkiye, local people need to pay a lot of money to buy few goods

[cedar sun]

Guys this channel isn't for discussions and the prices topic doesn't belong here either, please discuss it elsewhere if you wish

[fossil galleon]

You might as well explain how you got the million tokens that suddenly became more.

[unreal axle]

League mixing is killing any chance of getting legend. Now I appreciate I am using a hold car in platinum 1.

However, I haven't got any other decent cars I can use.

I now take a -¹⁴ or so for the privilege

[fossil galleon]

How wise is it? So why did you delete the video about Turkey and Argentina in YouTube and the facts you admitted in it?

[fossil galleon]

And why don't you dare to reply directly on this channel?

[calm prawn]

What are you gonna do? I replied somewhere else because @cedar sun told us not to keep going. Hopefully he'll take action on you since you want to keep going with this on the wrong place

[hearty ridge]

Still the same even now 😑

[cedar sun]

@fossil galleon please discuss this elsewhere

[hearty ridge]

Pls report the private lobby bug to the team, thanks

Also private lobbies aren't functional through cross play? Like I can't join a race through my phone the race which I created on my laptop

[cedar sun]

With a different account you mean? it's cross play

[hearty ridge]

Yeah, with a different dummy account on my phone I'm unable to join a race which I created with my original account on laptop, right now I was joining using a secondary laptop, but it threw the error that I posted above, cross play isn't enabled on private lobbies as of now I believe

[inner hinge]

🤢 🤮

[drowsy iris]

[jagged apex]

When I close the game, it must close in few seconds, not minutes!

[stuck quarry]

Contact customer care. And don’t listen to that other guy.

[cedar flicker]

Gameloft did everything wrong for the Asphalt unit. They know it themselves. They can't even update it themselves

[stuck quarry]

Not a windows issue

[hollow glen]

Day 3 of asking for help from someone in the asphalt team

Please @sweet quarry help i beg

[ornate arrow]

Its solution could have been location based purchasing. Many games in Windows store has location based purchase system. It doesn't let you buy anything other your region, even if you change the region manually, it detects your IP. If you use VPN, it doesn't allow to complete the purchase.

I don't think recent solution is a fair one.

[stiff nova]

No more "easy sindicates"?😹

[stiff nova]

That solution already exists and they still manage to evade it. Gameloft made the right decision.

[cedar sun]

last time, the prices are not a windows issues topic , more discussions about it here will be greeted by the good old ⚒️ you're free to discuss it in #🏎・general or #🪄・off-topic

[maiden horizon]

they are talking about windows prices though, its windows specific

[floral flax]

hello, why i doesnt get rewards after pursuit over?

half my team are disconnected and this happens...

[cedar sun]

It's not

[humble turret]

Hi, I'm here to report this error, which apparently the ID search engine is apparently bugged.

[maiden horizon]

only prices of windows store were affected, everything else is same as usual

[cedar sun]

They can report a price being changed but lengthy discussions and arguments don't belong here

[stuck quarry]

Hehe have right, regarding the increases game prices, these are not issue which occure in the game, but only complain outside of game.

[lucid obsidian]

Hey hehe when will we get unlimited ads for credits in windows any update on it are developers planning for any update in further days to make it happen

[split eagle]

How would hehe know that?
He/She is just here to silence us

[peak birch]

1v1 races is having error

[split eagle]

@sweet quarry battling this for 3 months now still haven't been fixed wouldn't let me change my name to Bjorn cause of BJ

[young dragon]

This seasons knockdowns feel too agile and its too much sensitive

[peak birch]

private server 1v1 is broken

[cedar sun]

they want to make it happen, but no eta

[hearty ridge]

You mean private lobby?

[unreal trellis]

@cedar sun why did you guys ban @lavish dock

[peak birch]

yes

[cedar sun]

I didn't and this is not a #🖥・windows-issues , can we not misuse channels please, ask in #🏎・general

[hearty ridge]

Same here, for some reason since yesterday even I'm not able to launch the race with 1v1 private lobby

[peak birch]

so i aint the only one then

[cedar sun]

what's your player id, although this problem will be only investigated next week, you can also shoot CC a request in the meantime

[hearty ridge]

No problem, will wait it out then, for now I will write to cc, you want player ID of both accounts? Because it's the similar case with both of them when I kept toggling around

[cedar sun]

yeah that will help

[dense plinth]

ok i coctact to customare care

[hearty ridge]

u-4537f, u-c104f6

[lucid obsidian]

Thanks for information
the sooner the better because many players on windows are so sad about this issue we can't upgrade the cars which get added newly in each season as each requires millions of credits without ads it's hard to get

[lucid obsidian]

Hehe will respond if we ask them
It's not like hehe is a teacher here to monitor us and silence us like the students in a class 😅

[cedar sun]

I'm not here to silence people but to keep the channel in order, I'm not against users having discussions but they can use the appropriate channels for that

wrong ping but i guess he'll read

[white plover]

constantly running on windows when are you going to fix the ads

[worthy tusk]

No ads on windows maybe we'll get them on the Christmas update

[vagrant harness]

a dumb request for Lira thing
can gameloft ban the cards from outside ofr Turkey?

[uneven knoll]

That'd be up to Microsoft, like when Nintendo banned non-argentinian cards last year here

[shrewd sentinel]

@solar ferry after so many weeks its finally done
Im in my account

[main pecan]

If gameloft talks with microsoft and executes this properly to update this in their server.

[stuck quarry]

please fix this issue when joining a Private room race @cedar sun

[uneven knoll]

Don’t ping Discord mods for that

[sonic magnet]

is it only in windows?
NO SOUND IN THE GAME SINCE UNITE UPDATE 🔥 🔥 🔥

[grand island]

Good morning, I wanted to report that on android the colors of the speedtail are ok, but on windows instead it makes error all black.

[cedar sun]

Thanks for the report, this is a known problem, hopefully it's resolved next update

[grand island]

Thank you for answering, please do you know something about windows ads? it’s really frustrating to have the limit of 10 ads for credits. sometimes I get the urge to play.

[cedar sun]

no eta on that

[grand island]

Who can you ask for more information? Or rather, you know who decides these things?

[bitter osprey]

Not possible as it will block all who live inside the country but have foreign bank accounts.

[bitter osprey]

I got sound on my laptop, it's chunky and breaks.

[orchid stone]

Some sindycate drivers simply cannot be knocked down in team pursuit. They are IMMORTAL, I'm 100% they are CHEATING somehow, because when I am running from the police once they bump into me it's impossible to survive.

[inner hinge]

🤢 🤮

[alpine raven]

Sometimes even someone with bad connection can be knocked down in Team pursuit
That said, I am again reporting through the game report system, anyone unbreakable in team pursuit with proper connection
If they think it is worth being banned from the game by exploiting that fun part of multiplayer, let them have it, as long as GL investigates and takes some action

[orchid stone]

It's really weird, cause they are not red as it's how bad connection often shows. They are racing normally and despite me bumping into them 30x they still keep all their lives. Looks either like they figured out how to stay alive by manuvering the car in weird ways or cheating... but I think it's the latter, maybe they burden their internet connection on purpose idk. But again, the game doesn't show them red. While some other players are shown as red, but they can be knocked down.

[uneven knoll]

?

[hollow glen]

Day 4 of asking for help from someone in the asphalt team

[wooden brook]

What issue do you have?

[orchid stone]

Right now I raced against a red player who was shifting dimensions all the time. It was also impossible to even hit.

[jagged raptor]

Please REMOVE this suck mission right now and forever!!!

[hollow glen]

I litteraly lost my account, so i need help from someone to recover it

[hollow glen]

It’s pretty frustrating as i had paid real money and my account was pretty good

[alpine raven]

it is indeed annoying, I wait and unlock some further stages, then overclock TVR in this event and race in all previous to get the conditions along with this one
rinse/repeat after a few days when car star up even more 😉

[orchid stone]

for how long did you pause playing?

For them to delete your account for not playing for a while should be considered straight up a criminal offense. I mean who does this? I never heard of this before, except for Gameloft. And expecially if you invested money in it it's a criminal thing to do.

[hollow glen]

I stopped playing in 2022, i was one of the best players in the world at that time

[orchid stone]

They should remove the whole overclocking gimmick. If no car is overclocked, the need for overclocking becomes completely useless. They invented overclocking to make us spend more. And for the same reason they took away season tokens.

[hollow glen]

May i dm you ? @wooden brook

[wooden brook]

Was your account linked with xbox?

If not, then it's very likely your account is permanently gone

[peak birch]

@cedar sun hi is the private lobby 1v1 fixed yet? or

[hollow glen]

Can i dm you so i can explain ?

[wooden brook]

Don't ping Mods for game issues please 😄

[wooden brook]

Yah

[peak birch]

still same issue

[orchid stone]

Driver 2501 in team pursuit is immortal - reported.

[jagged raptor]

Totally agree

[bitter osprey]

Not a cheat, it's the game that's bugged, you also see it in mp1 and mp2.

[solar ferry]

How did you do that?

[orchid stone]

I'm pretty sure I never had this bug and I do play a lot, so why would others?

[bitter osprey]

I have been reporting I don't know how many, specially from Team Pursuit. I stopped when I suddenly was the one imune to security cars, I have it maybe 1-4% of the time in TP myself.

[orchid stone]

hmm yeah it mostly, if not only, happens in team pursuit for me.

[cedar flicker]

Gameloft can't make money then. That's why they did it. Gameloft is blinded by money. Players are quitting the game one by one. Gameloft is blinded by greed.

[shrewd sentinel]

I'll tell u in brief
The 3rd last mail i told them i was getting this error on my account(the error 1-3-1 was not there any more it was another error telling cant connect to server i sent them the ss of that error)
They replied back withing few hours saying we will forward this message to the technical support after 2 days got the message they "you can open the game it should be working now"
And i just opened it today and it worked

[dense plinth]

I lost my user data my ID is #u-6348c

I want recovery my ID #u-6348c

[solar ferry]

Maybe I will try again. Don't know yet

[naive radish]

watching showroom ads refills daily tikets instead tried on pc and android

[fast crest]

Why can't I unbind my GAMELOFT id email

The GAMELOFT id email I bound to before is no longer available

How do I unbind my previous GAMELOFT id email？

[bitter osprey]

Oh so that's where they go😂

[gilded spade]

Hud is very centralized💀

[stuck quarry]

What if you made a new one and signed in with it?

[wheat moss]

does anyone know how to connect your switch account with your PC account

[cedar sun]

not possible

[wheat moss]

ok thank you

[fast crest]

What? What about my game save progress? Starting from scratch? That’s impossible

I log in to Microsoft account to play the game, but now I want to play on my mobile phone.The GAMELOFT ID email I bound before is no longer in use.Now I want to unbind and bind it to the email I am using.

[uneven knoll]

Did you contact CC before?

[fast crest]

What is CC?

[uneven knoll]

Customer care

[fast crest]

Yes, but they ignored me.

I haven't heard back from them yet.

[stuck quarry]

No, your game progress will just move to the new account I believe

[tough lodge]

Alguien de argentina?

[dusk coral]

@stiff nova

[shrewd sentinel]

This was my 4th time trying...

[fast crest]

How to do it?

[white river]

I found, I dont have this event.
Someone in our Club has it, someone - not. I want this event!!

[open monolith]

Only players that don't have those cars can access the event

[inner hinge]

Good morning ☕

[fossil galleon]

When does GL plan to fix the maximum speed bug of GTR-Neon?

[cedar sun]

I don't know, but they're made aware of it

[fossil galleon]

Thanks,and do you know how GL divide the six cars in the next season?

[inner hinge]

🤢🤮

[uneven knoll]

How’s that a windows issue

[fast crest]

Can anyone tell me how to contact GAMELOFT customer service?

I have reported the GAMELOFT id email binding problem countless times on the official website, but I still haven’t received a reply to solve the problem.

[hearty ridge]

Game is constantly crashing especially in greenland

[echo hare]

Me and some friends are trying to do some private lobbies but the race won't start, how can this be fixed?

[lost pendant]

this error

[hearty ridge]

Yes they are aware of it will get fixed by this week

[stiff nova]

Se va a quejar de los precios

[orchid stone]

mp rewards are rigged

https://www.youtube.com/watch?v=Xi6YPfKYhOw

[small mason]

While it is an issue of multiplayer at all, but i doubt it got relation to the purpose of this chat.

[sonic magnet]

when are you gonna make that game sound bug?
there is not any sound in asphalt legend unite on windows !!

[stuck quarry]

my game crashes when I play Multiplayer

[thorn yacht]

One of club rewards conditions in "This is Halloween" LTE just does not work. Fulfilled it multiple times - does not count:

[naive radish]

Youve seen droprate of those packs right? 003/m4 are incredibly favored

[uneven knoll]

Can you get rep? If not, you’re probably softbanned

[thorn yacht]

Can't check now/did not notice, but I highly doubt it - everything else worked, Multiplayer worked, other conditions worked 🤷‍♂️

[uneven knoll]

Do it when you can, even if the rest works fine, if you’re softbanned you can’t get rep or add a count to the club condition like the one you mentioned

[thorn yacht]

Now you're just trying to gaslight me 😄 #📅・events message

[flat mortar]

How long it will be taken?

[cedar sun]

2h I think

[flat mortar]

OK, Thank you.

[errant anchor]

Will this maintenance fix some things like the recharging of showroom tickets for viewing ads?

[ancient matrix]

@jade yacht How long it will take?

[main pecan]

One more hour

[main pecan]

Hopefully, because this is like a hotfix maybe. I'd like to see what improvements would have been done by the next hour.

[solar willow]

Maybe 🍞🍞

[naive radish]

Servor down comprensation tokens plis

[uneven knoll]

Bro didn’t read #🔥・hot-topics

[cedar sun]

Servers currently down, thanks for the report, devs are aware of it and working on it

[somber geode]

okay thx

[grand island]

Now I don’t have to work

[graceful siren]

same...

[green shale]

server down

[graceful siren]

it looks like everything is down, even webshop is broken

[young dragon]

Game isnt opening guys

[grave pawn]

GL loses it as always lol

[lucid obsidian]

@cedar sun any information about when servers will be Normal again i didn't claim my daily 120 tokens from ads and daily tasks

[cedar sun]

idk

[white plover]

why is the broken game still not working

[jagged schooner]

???

[clear hawk]

huge improvement...after a few month...this is the outlaws dlc ?

[opaque token]

[mint gulch]

I can't even close the game and they stole my cursor as well!

[worthy tusk]

Servers down again 😒

[jagged schooner]

steam moment

[vale tree]

omg the did a service on the servers...and now... are the servers burning? XD

[clever eagle]

They were probably replacing the hamsters in the servers earlier, but someone sold them gerbils instead which don't work as well, which is why they're broken again.

[vale tree]

ok i understand. the did not feed the hamster XD

[mint gulch]

it's there again!!

[cedar flicker]

A company that doesn't even know how to maintain the game. Every day there is a bug, every update there is a bug, Gameloft has really messed this up, I think it's game over now.

[jagged raptor]

Multiplayer

[mint gulch]

At least Ads are workingfor me...

[golden dock]

I can't play the game, it keeps crashing when I launch it (steam)

[inner hinge]

🤢🤮

[hearty ridge]

10 ads per day👍

[uneven knoll]

Yeah nice spam

[hearty ridge]

Not a windows issue, so pls stop spamming here

[queen python]

confusingpedals has been warned

Reason: irrelevant content , please stop it

[grand island]

I’m very sad, I thought the developers would put out the ads unlimited.

[snow tartan]

why 21 members it shows even when admin kicks some inactive and i see no club clash? i never left club

[main pecan]

Probably not updated yet, I've seen it happening quite a few times.

But there are 20, try checking "members" section for reputation

[snow tartan]

installed version is 24.1.2000.0, all members shows club name

[frigid dagger]

🍉

[clear hawk]

when a10 coming ?

go broke

after a yeahr,this game just get worse,.full pay to win and i can beat everyone with my starter free acc...

[midnight trout]

why does the windows game app crash so often now, sometimes it just closes without showing anything

[hearty ridge]

Same here, and this had never been a problem before this month

[midnight trout]

It doesn't happen for me if I run it on steam tho

[short rose]

What’s going on with the showroom bundles not appearing on the store? Any word on when it may be fixed?

[hollow kettle]

why Bp only with tokens?

[storm arrow]

i do not have this issues at all

[night hamlet]

Same here. It happens since the launch of ALU and I reported this 10x to CC, but NOTHING happens ..... 🤬

@sweet quarry @jade yacht Any idea on when MP issues will get fixed? (lag,latency,sync) The game is unplayble atm.

[midnight trout]

Could be hardware specific or whatever, but it is not affecting enough people so i don't think they gonna do something about it

[hearty ridge]

This didn't happen before this month, it was working fine even back then, now this game crashes on specific spots on greenland and Caribbean especially

[stuck quarry]

It’s probably on your end dude. What’s your computer specs and internet speed?

[white plover]

I have a delay too. Before the update it was fine. It's hard to play in MP

[frank agate]

Is there any way to get rid of this notification?

I have no way of claiming these rewards and it keeps popping up every time I log in

[night hamlet]

computer specs:
AMD Threadripper 1950X
GTX 1070 Ti
32 GB RAM

internet speed:
70 MB download, 30 MB upload, 19 ms Ping/Latency

[hearty ridge]

You are completely wrong here, problem is with the app, the issue is same even on good devices, my club mates already confirmed it

[stuck quarry]

Graphics card is a bit outdated and your internet isn’t extremely fast.

[stuck quarry]

The game has had sync and latency issues for some time 😂 any repeated lagging or freezing is your device

[hearty ridge]

Nope, was the issue only after the latest update(this month) not before that, never had such type of freezing issues on my phone, or game crashing on windows, which is enough to run the game, but yes, seems there is an update planned for next week, will wait for this.

[stuck quarry]

If the game is crashing on ms store version try steam

[hearty ridge]

Will try this, thanks for the tip, although my game is running smoothy, it still crashes on specific regions in Caribbean or in greenland as I've mentioned above, it isn't hardware dependent that's for sure because I didn't have any crashing problem before this month, will try steam for now

[stuck quarry]

this is the same thing which is also happening with the steam its so disturbing

[stuck quarry]

are you sure? The picture was happening in steam probably

[midnight trout]

Am very sure. Controller feels slightly different on steam and I prefer playing the windows one

[solid geyser]

god dang it, ALU is running is so bad now on my newer computer with a Nvidia 4060 graphics card. I reset the game and that didn't help. I uninstalled and deleted the folder in xboxgames on the ssd and reinstalled but that didn't help either. It runs so slow and at low fps.

It was running better before but not perfect but now in the past 24 hours it got very bad.

Nevermind, it was a Google Chrome update issue and restarting the computer apparently. I went into settings for Chrome and found there was another software update in the About Google Chrome section. I also checked to see if there was any Windows Updates available. Google Chrome seems to have at least a few software updates per month versus Windows having one cumulative update monthly. If you don't update those regularly then ALU may suffer in slow and bad performance. Also if you don't restart the computer too.

[marsh lark]

GTX 1070 Ti is more than enough :/
This game is made for phones anyway, why the heck would it not run properly on his graphics card?

[crisp jacinth]

Hi guys, quick question for anyone playing controller; have any of you guys had an issue where your turning is really dull in a certain direction ?

for me, turning and drifting going left is normal, but going right is oddly dull. i've tested my controller in steam's controller calibration menu to check, as well as played other games (i.e., forza), and i saw no issue with my controller when turning right

is this issue something anyone else has experienced ? 🙏

[grand island]

Hello, the same thing happened to a member of my club. Then he replaced the joystick and fixed it. What is the brand of the joystick you use on ALU?

[crisp jacinth]

it’s a Dual Sense 5 controller (PS5)

ive already tested the joystick in other games and it worked normally in those so i dont think the issue is relating to my controller itself, but moreso some sort of input delay experienced at random

[stuck quarry]

Hmm this issue was solved for all types of controller then is it your driving or did you make it up?

[crisp jacinth]

that fix was separate and from a month ago, i doubt anyone here has the same issue, but i asked just in case haha

the issue is that every time i switch tabs the game gives me input delay on my controller

[naive radish]

Maybe it's related to sensitivity issue they refuse to fix for 4 years already

[crisp jacinth]

hmm im pretty certain it’s caused by something on my end, i havent experienced input delay issues on controller until now out of the blue, which is why i asked here just to make sure it was just my device

btw ggs in MP we used to race all the time years ago and still sometimes see your name show up 🙂

[naive radish]

Well, I don't have anything about delay, I just mean cars are turning left more than right. You can see it clearly when trying to drift without turning.
Btw I reported this 1277 days ago and is still happening, and I remain baffled how they have a ""racing"" game with inaccurate inputs.
https://cdn.discordapp.com/attachments/468816497624743957/1012466039520493689/controller_gaming.mp4?ex=672346ba&is=6721f53a&hm=f5fefe0e7eef88034168cc1314abb5c0e418bcea61daf78fde6760e0e936dc76&

[crisp jacinth]

is this video showing that the car moves on its own ? never seen this before

[naive radish]

it's happening all the time as long as you use analog input below 100% sens. only keyboard and tap to steer is unaffected afaik

[crisp jacinth]

for me i just notice that when i want to turn right, it is much less accurate, cannot turn as far.

for now i have the simple solution to my problem, play the game without changing tabs, that way my controller for some reason won’t start delaying

[naive radish]

well its turning on its own but always to the left... which leads me to believe theres incorrect rounding or something which makes turning always offset to the left

btw i've been playing on 100% sens for past 4 years because this issue is so severe

[crisp jacinth]

hmm the issue you are experiencing is most likely different than mine, because for me i have never noticed that happening, ive only been having so many moments where i want to turn right but the car doesnt fully drift like it should and has before

[crisp jacinth]

the trion should be much more sharp there and ive made the same turn with the same tragectory in the past with no issues

to add to your point, do you think it’s something that only affects some people. i dont think this is a very common issue i see

[naive radish]

Can you run controller tester and see if your analog goes up to 1.000 consistently when fully extended to the right?

Cos sensitivity (below 100) also has awful quirk in this game that it will stall your input and refuse to do full turn if your analog is slightly used up and caps out at 0.9999....

[crisp jacinth]

i did that earlier today using both DS4’s joystick tracking and Steam’s tracking, both show left and right turning working perfectly fine

steam displayed these outputs

negative would be going right (-32768), (y), meaning that what steam and ds4 both register are the same, the car should be turning at 100% capacity when in game it is not, which is where my issue arises from

steam displays the time it takes to reach max turning angle to be the same on both left and right turns

[naive radish]

hmm I dunno, I once had this issue and it was controller not going to full 100%. Band aid fixed it by increasing pad output by like 3% to make it cap out consistently but ended up replacing it anyway

[crisp jacinth]

what controller do you use ?

[naive radish]

ps5, used ps4 one before

[crisp jacinth]

oh, same controller. do you play on steam version or ms store version ? and do you use DS4 software with it ?

[naive radish]

if you're mapping it with ds4windows i also highly recommend adding at least 20% anti-deadzone because A9 has hard coded 25% deadzone which feel awful

[crisp jacinth]

i use the default 0.08 deadzone, which is much better than the default deadzone which makes the car feel impossible to make small adjustments with

steam version similarly adds that much deadzone by default

[naive radish]

I mean anti-deadzone, separate option

[crisp jacinth]

for your issue though i wouldnt be sure what it could be because ive never seen the turning that severe

[naive radish]

its engine issue because everyone I asked can reproduce it, ppl just don't notice unless they see how proper straight drift looks like

[crisp jacinth]

ah, i have only been playing controller for 3 months or so, so i want to get familiar with these current settings before configuring that stuff

[crisp jacinth]

hmm i see lol, would it be unplayable if you didnt play 100% sens ?

[naive radish]

can't go back. only do 70% in rare cases like starting section with Jesko that turn too hard and there isn't enough speed for drifting yet.
but I end up pausing and changing sens mid race which is tiring

[inner blade]

This is a bug almost everyone is having...

[young dragon]

Same here. @sweet quarry @jade yacht Could you please give this a check.Im also noticing this problem

[jade yacht]

Hey! For sure we'll forward it, but I also recommend reaching out to CC and reporting the bug following the template given in #🔥・hot-topics

Devs are focusing on fixing the remaining bugs and graphical errors and it's important to report it through CC so its easier for them to see! 🙏

This goes for any gameplay and graphical issues by the way. Thank you everyone!

[lucid obsidian]

@jade yacht any eta on when unlimited ads will be back for windows platform

[hollow glen]

Hey @sweet quarry sorry for the ping but i have an issue, could we dm per chance ?

Or @jade yacht could work as well

Pretty please ?

[night hamlet]

down again?

[stiff urchin]

Server down!!?

[young dragon]

Thanks for the help

[glass hound]

@sweet quarry Do you have a plan taking jesko back🫡

[warped bear]

bump

[west flint]

Hi! I wanted to enter the game like usual but I had to log in even though I was playing the game normally a few hours prior. I logged in with my Gameloft ID but instead of my old account I was surprised to see a brand new one. I already submitted a ticket to CC on official website. It happened yesterday.

The first two screenshots show what my clubmates sent to me. And they cannot find me by my previous ID. What's more interesting I have been logged in to my Xbox account the entire time but it got automatically assigned to the new account as well. The last screenshot shows the new account and its ID.
My ID was: u-e4153. And my nickname: P_E™|Íñƒeŗŋũş. Luckily I already drove all my defence runs. Please check it asap, I don't want to lose my chance in GP.

[short rose]

@west flint select one of the other supported gameloft games that are on the shop.gameloft.com page. Download and Configure it to use the gameloft club. The game should tell you that you already have an account with an alt ID. Use that ID to access your actual gameloft club account.:

[inner hinge]

Beautiful game and correct ! 🤢 🤮

[smoky moth]

Game gets stuck and won’t let me scroll past unite pass menu

Game gets stuck here and I can’t scroll or get out unless I close the game

[bleak wigeon]

@sweet quarry Why am I being charged repeatedly on Gameloft Club for the legends pass, and no one has replied to my email from three days ago?

[wicked harness]

#💀・cheater-report

[wooden brook]

Does anyone else have issues with showroom offers not showing?

[unreal axle]

Why are players with good connectivity penalised in multiplayer.

Every time there is a player with a poor connection, they become AI controlled and behave very unfairly.

The poor connection cars brake while using nitro. Veer into you from nowhere and fly around the track.

This has been the case for years. Can you not make this situation better?

[onyx ginkgo]

yeah

[wooden brook]

Which one in particular?

I'm aware V12 is bugged

[onyx ginkgo]

monza

[wooden brook]

ok

thanks

[onyx ginkgo]

[stuck quarry]

idk if this is an issue but i can only watch a few ads on windows

and then it says "sorry no more ads available" on literally every thing

[uneven knoll]

Ads on Windows version are currently limited

[wooden brook]

Correct

Limited to 10 per day

so use them wisely 😄

[prisma night]

Anyone knows when tilt to steer on windows be back?

[teal stirrup]

Hi, I'm Max, my GL id is u-e03e5.
My platform is Windows, since September I still have problems with the game. Any event that has a ranking, when the race ends, my game closes by itself. (whether event, club clash etc) Since September I have been in contact with Tommy trying to find a solution, but without success. One caveat, the game works normally in other events, all multiplayer modes.

[sonic gate]

Will u tilt the monitor or keyboard? Or mouse?

I have not heard Tilt to steer in windows ever.

[maiden horizon]

did you try steam

[young dragon]

Can somebody explain this

He didnt even have a bad internet connection

[vast ginkgo]

Hacking. They use Packets sniffer to appear like that and teleporte

[inner hinge]

Explain this !! 😂🤣🤣

[young dragon]

xD

[young dragon]

Theyre that desperate huh?

[exotic yew]

Benn happenign for a while to me

[cedar sun]

do you remember when was it gone?

[final sundial]

i installed asphalt unite but the game opens and goes to gameloft screen then in the corner it says syncing data after syncing data it hangs on a black screen and just quits

[cedar sun]

Hello, check the first pinned message on this channel, let me know if that helps you

[stuck quarry]

Please make the starway's come again

I have 10 bps without unlocked and I can't sell it

[young dragon]

Game be Stuttering like crazy recently.Just random stutters

[naive radish]

TVR Sagaris has broken front lights, they produce a permanent slit of shadow on the right side

[silver vapor]

Asphalt Unite just blue-screened my pc

[cedar sun]

what was the bsod message

[oak beacon]

pc skill issue

[silver vapor]

well is there a way to fix it without spending money

[oak beacon]

no update pc

[carmine nimbus]

Hi

Anyone else have the same problem?

[cedar sun]

Try to reinstall it

[quaint cave]

Not only that, but also the nitro coming out of the tailpipes. Left burst goes in an angle of about 45º and right burst goes as if the tailpipe was turned back towards us and not to the side.

[hearty ridge]

@cedar sun sorry for the ping, one of my teamates account has been stuck at this page for more than a month now, he couldn't login all this while, he had written to customer care a couple of times too, pls report this to the team, thanks

[cedar sun]

alright

[hearty ridge]

Player ID: u-cdc507

[cedar sun]

out of curiosty did he try a diff network

[hearty ridge]

Yup, even that didn't work, neither did it do so on mobile data

[cedar sun]

weird

[hearty ridge]

His other account works fine, he's able to login to that, on this particular account it's not letting him enter in game

[twin pulsar]

uh hey folks, an old asphalt 9 player here, I came back after almost an year and uh i came back to this new asphalt 9 altogether.
the issue is that it won't load my progress AT ALL, Tried a bunch of fixed online, also tried a fix in the pinned message, nothing seems to bring the progress back

actually came back after 2-ish years since my last message here is from like 20/02/2022

[exotic yew]

My microsoft version of the game has been stuck at this page for a week by now my steam works perfectly fine though

[rotund trail]

try to troubleshoot that on yt. Try searching for general thing, not specific (ex: Connection error fix for Asphalt Legends Unite ❌ ; Connection error fix for windows ✅ )

All i can help you with. Windows is just sometimes not ok lol. One more solution could help, and that's reinstalling/fresh installing windows, or repairing it.

[exotic yew]

Wdym by fresh installing windows

[rotund trail]

Delete windows from where you store it (HDD, SSD, NVME, USB), and install a new one (not the N version since N version is for EU, and it's not so great over all)

[exotic yew]

Delete what windows? like the store or the entire program itself

[rotund trail]

Entire Operating System. Sadly, even with me going to IT school my self, windows is still being a windows, and some solutions are rather disappointing. But search on google or yt before going full on to delete your whole pc

[exotic yew]

I don't trust myself doing that so im good

[rotund trail]

alright! Wish you luck!

[twin pulsar]

Anyone any suggestions/help regarding this?

[willow notch]

how to reset my game to new

[mortal crow]

@sweet quarry @jade yacht what is wrong with the game rn...theres no ghost slipstream or ghost season from the past 3-4 weeks in mp2...like bro keeping mp1 classic for so many months was already a dumb decision and this is even more dumber...like bro i wanna play with the fast cars without being rammed 351948104710848194 times in one race...and yeah with cross platform the lobbies are like 3000% more toxic because of the bottom 80-90% of android players...the good android players play clean without ramming and i respect em for it but the others make the game experience hell...please do something about it

i hope everyone here understands that even though classic is a unique game mode and has its own playstyle it gets super annoying when someone just comes from behind rams you to the side so hard that you hit the barrier or any parked vehicle and lose all ur speed and now ur forced 4-5 places back

[unkempt quail]

you have to unlock the car in order to sell it

[hearty ridge]

Multiplayer has already been dead since the first week of unite already, and many people even stopped playing it because of which GL are dependent on league mixing even after platform merge mp2 is just too bad now, since unite launched, ALU 👎

[mortal crow]

fr...old mp system was better than this one

well if anyone from gameloft is gonna see this message then all im gonna say is...if uve gone from 120-130 ish million to 60 ish million of annual revenue then MAYBE YOU SHOULD CONSIDER LISTENING TO THE COMMUNITY INSTEAD OF LAUNCHING SOME STUPID USELESS CARS THAT ARENT EVEN AVAILABLE FOR TOKENS OR FOR FREE AND RUINING MP AND OTHER ASPECTS OF THE GAME

[stuck quarry]

but How to unlock it? I don't have starway

[unkempt quail]

How come? Do you have the support cars

[onyx ginkgo]

are you using a vpn? for me ms version doesnt work with vpn but steam does

[exotic yew]

No im not just reset router hopefully that helps

[stuck quarry]

no I finally have it thanks

[onyx ginkgo]

reinstalling windows is kinda overkill for this

[exotic yew]

did not work

[hearty ridge]

My friend had been stuck on this screen for more than a month niw

[lucid schooner]

It's been 3 hours like this. Any clues?

after uninstalled. No way to download a fresh copy.

[naive radish]

when you use Lykan in club clash, your ghost will appear as Lykan Security instead

[cedar sun]

Contact customer care, your best bet

[wide stump]

Customer Care

If you have in-game issues. please contact Customer Care with the following information: game ID, platform, device, description of issue and screenshot/video of problem (optional but highly useful)

To contact Customer Care
• Go to the Game Options → Customer Care (recommended)
• Or visit: https://gameloft.helpshift.com/hc/en/15-asphalt-legends-unite/contact-us/

[twin pulsar]

Alright, thanks!

[wild flume]

so recently i synced an account of mine over a account that have more cars on my game and i lost the account what should i do to fix this ??

good day

[white river]

Hey Team,

Why did I never have this sponsor ever? And now I have just resource coins and tokens sponsor.
I didnt unlock this car yet.

[exotic yew]

This is still happenign even after reseting wifi router, resettign game, uninstyalling game,. changing my wifi settigns and restarting my pc

[onyx ginkgo]

@bold ermine

[bold ermine]

madgeclap

[exotic yew]

please help me bro

[tawdry ruin]

@sweet quarry There is an error in the way the Clash store inventory is reduced.
Originally, you could buy 5 of each blueprint.
But now, the inventory amount is linked...💀

[cedar sun]

That's normal cuz you don't need more blueprints than those 2 to max the car

[regal basin]

does anyone know how to stop the beeping sound when clicking spacebar on windows? the beeping sound doesn't ring all the time but whenever I play ALU, it beeps. i turned off all beeping sounds + sticky keys as well. the only solution is to mute the system sounds but in that way i miss notifications

[steady geyser]

This is exactly what happens to me and no matter what I do, it doesn't work at all.
The problem is exactly in the Microsoft version of the game

[young dragon]

It feels like the car punches wierd towards the right side.SOmetimes the wheel doesnt lift.Anyone else?

[lost ibex]

unfocus the game then focus again, like alt tab

[steady geyser]

Does anyone have a solution for this problem?
The Microsoft version gives this error and the Steam version crashes the game

[short rose]

Are you trying to use a VPN?

[fluid gazelle]

HP x360, AMD Ryzen 5 8640HS, 16 Gb RAM, using iGPU to play
GPU driver: AMD Adrenaline 24.9.1
Playing on Windows 11 23H2

Game crashes very frequently, freezes a lot, and sometimes freezes and then crashes the entire system…

[cedar sun]

Thanks for report can you also send the same to customer care?

[wide stump]

Customer Care

If you have in-game issues. please contact Customer Care with the following information: game ID, platform, device, description of issue and screenshot/video of problem (optional but highly useful)

To contact Customer Care
• Go to the Game Options → Customer Care (recommended)
• Or visit: https://gameloft.helpshift.com/hc/en/15-asphalt-legends-unite/contact-us/

[exotic yew]

My friend got this on mobile

[potent glacier]

When will my Genty akylone starway show up. Already 3 days have been lost for my starway

[cedar sun]

He has to follow what the tooltip says and go to customer care

[wide stump]

Customer Care

If you have in-game issues. please contact Customer Care with the following information: game ID, platform, device, description of issue and screenshot/video of problem (optional but highly useful)

To contact Customer Care
• Go to the Game Options → Customer Care (recommended)
• Or visit: https://gameloft.helpshift.com/hc/en/15-asphalt-legends-unite/contact-us/

[cedar sun]

Do you have the car unlocked? just checking because it's a problem for other users who have the car locked

[potent glacier]

yep my car is unlocked at 1 star

[cedar sun]

Is it pending a star up or just unlocked and sitting there? do you mind sharing a pic

[potent glacier]

The photos of my akylone for your reference. Plz guide what do next for my starway event

[cedar sun]

Star up the car and you will see the event again

[potent glacier]

If I star up I will lose the 2* section of starway + the 23 bps of akylone which 2* section will offer

[cedar sun]

and if you don't star up you won't see the event ever again, it's up to you

[potent glacier]

Ok starring up mate. Thanks for help

[potent glacier]

Such a loss of so many bps of akylone

[trim wasp]

My steam alu local profile has disappeared right after updating the game, i cannot change the graphic setting or anything. It resets everytime i restart the game. Is there any way to recover it back? its not in the recycle bin either

[deep spoke]

Maybe delete the game and reinstall?

[trim wasp]

i did that 3 times in a row and nothing happened. restarted my laptop and nothing happened. Tried to verify game resources files to see anything wrong and nothing happened

[wooden brook]

What platforms is your account connected to?

[trim wasp]

steam, xbox, android and ios

[wooden brook]

try logging in on one of those platforms

I assume this issue occured when launching steam?

[trim wasp]

this happens only in steam version. i turned down the settings in android, ios and alu ms vers and no issues

[barren trout]

car upgrade screen transition has this weird transparent black box that looks awful

[bitter osprey]

If you don't star up you won't ever progress.
If you want to reply stage 2 over again next time, sell the bps.

[jagged raptor]

Please remove daily goal menu when I enter main menu

[potent glacier]

Yep bro starup done now I am playing stage 3 of starway.

[brazen cairn]

@sweet quarry the new patch update really destroyed my very specific graphics.
Are the new insertions to graphics explained in some way....coz now my is hitting up

[hearty ridge]

That actually does not direct you to the main menu even though the icon shows it, it was supposed to take you to the daily goal page directly, seems like only 20% of the UI is fixed from your video, rest the same dull colour, back button at the bottom right corner and the club page related stuff hidden in one tiny icon on top

[hearty ridge]

I was wrong nvm, and I didn't face any problem like this rn

[graceful siren]

So... I just downloaded an update from MS store, after installing it game already crashed 3 times, 1st time on loading screen, then 2 times during the race, moreover - ads are not working again, i see only black screen and that's all, no rewards or whatsoever (yes - I restarted my laptop and fixed xbox ervices just in case). "Great job" GameLoft!

[lucid ibex]

alu game has taken 21 gb of space after 3 consecutive update bruh the dev are litrally cooking this up !

[little pike]

This is new.

[jagged raptor]

I hate this feature

[woeful galleon]

Are you playing Xbox/Windows¿? Can share user id lpease¿

[little pike]

i restarted the game and the ticket count is set from 3 to 1. looks like sync issue from frontend.

[quaint cave]

@jade yacht , after the update, buttons, font and icons seem to be bigger. Is it intended? My settings are default.

[cedar sun]

Hello, yes it's intended

[clever eagle]

Just updated and when I go into the Clubs section I get this message, which I've never had before. Will this affect The Clash etc? Or can this be ignored, since other users don't create content in the game, and this an error within the new update? Nevermind, resolved it.

[static anvil]

Where is ads?

[hybrid ruin]

I kinda like it

[twilit roost]

Has the number of ads been made infinite?

[quaint cave]

A bit big for my taste. Maybe it's good for smaller screens, but for PC is unnecessary.

[hybrid ruin]

I play on 27 inches and it's fine 😅😅

[quaint cave]

Me too, but it's a matter of personal taste. All good.

[lucid obsidian]

When will ads number be increased in windows version any information about it??

[heavy cradle]

nice texting, meanwhile nobody want to modify this

[lethal cypress]

Hi i want to know WHY the Mini Update is of 8.5GB !!!! like are you kidding me .... i have so slow internet .... it is mini update for windows while android has only 800 mb

[lucid obsidian]

Atleast make number of ads 100 each day instead of 10 it would help alot for every one on windows by doing this way

[forest palm]

where are you seeing this ?

[lucid ibex]

seeing what ?

[forest palm]

game taking 21GB

[lucid ibex]

in the c section of my storage

[heavy cradle]

nice packs?

front sagaris, back TVR griffith

[stuck quarry]

Can you show?

[lucid ibex]

i cant have something private there

[cedar sun]

DM it to @forest palm if you're comfortable with that, he's within the asphalt team and not a regular member

Please keep messages mature and relevant to the issue

[lucid ibex]

ohk ohk i 4 goat this is the issues section srry

[plush knoll]

guys i cant lunch asphalt in steam like they kick me everytime i try to lunch it

would u like to download asphalt in steam or xbox ? yall give me ur opinions

[limber ivy]

I got so upset when MS store forced me to download a WOBBING 8.5 GB UPDATE!

[forest palm]

which folder specifically? I only see aroung 9GB

[lost ibex]

it looks like it redownloads the whole game instead of just downloading and applying the update

because the whole game is 9gb and not 9gb + 8,5gb

[thin hamlet]

Idk why but for some reason the game didn't work on my PC after the update

I don't have a high end PC. But I did manage to download it to my laptop and it works fine on that. Idk maybe it's because my laptop has a later generation processor. Can anyone relate?

[naive radish]

Drifting sensitivity fixed after 1281 days since first reporting it, yaay

[golden sundial]

Video card with DirectX 11 is not compatible, but on Linux the game opens in Vulkan💀

[heavy schooner]

The same thing is happening to me

[open monolith]

maybe try to claim it? If that's not fixed then you should avoid the daily goals button

[stuck quarry]

Talk about being persistent

[sonic gate]

Everytime when I login the game , initially it shows my friends and clubmates who are online but after few minutes , it shows even I am offline . It is started to happen recently . My network is good . I play on LAN cable , so no packet loss or high fluctuations in speed. @jade yacht @sweet quarry

Even the Club chat goes blank . Delayed messages .

[sonic gate]

Wt is happening GL ? Could not let us play in peace?

[upbeat talon]

is there a reason why my car decals appear blurred while racing?

[flat totem]

a guy in my club gets this error every time he starts a MP race

[queen python]

fickafff_19916 has been warned

Reason: Bad word usage

[stuck quarry]

I'm getting fed-up with this Multiplayer error here.

[jagged schooner]

ayoo can u fix this issue bruh? my eyes is not ok when seeing this

[gray mortar]

Game wont open. Keeps closing. Have it updated, restarted pc Numberous times. Still wont work..

[young dragon]

Textures are messed up ingame

Sudden lag spikes during a start of a match

[jagged raptor]

Me too

[jagged raptor]

Here

[onyx ginkgo]

not able to buy, not my ss

shows for all things available to buy, restarted pc, waited for few days still same issue

[steady geyser]

Unfortunately, yes

[onyx ginkgo]

with vpn ms version wont open

[ocean barn]

gg

[inner hinge]

Only error Xbox (info and chat) or all players ?

[naive radish]

"store refreshed" in middle of a race and my fps dropped to 0.3 for like 5 seconds
edit: maybe store was not related because it happened in next race. for everyone seemingly because 6/8 people crashed instead and got disconnected

[woeful galleon]

can you share user id and lpatform? Do you have a customer care ticket?

[craggy raven]

I have this problem. What can i do with it? It writes to me "We can't sync your data to the cloud right now" when i m starting the game.

[graceful siren]

check pinned messages

[ancient matrix]

what i have to do for fix this?

[half junco]

WTF?

[cedar sun]

British season has extra flags

[cedar sun]

Good question, I've asked before and couldn't find an answer, can you try to reach out to CC please? Maybe they can guide you

[inner hinge]

Good question

[sonic gate]

What is this matchmaking GL? 1100 ranks+ than mine. I am getting S class cars higher rank than me . I cannot play MP more. Just frustrated by this matchmaking.

[tawdry ruin]

@sweet quarry
Since the recent small update, the display of club names has been broken.
The club names for each event (including GP) are not displayed.
And there are many errors where the club names are displayed as club codes.

[sonic magnet]

Maybe gameloft need something like that

[mint gulch]

It seems there is something wrong with clubnames. I noticed that my club name is not displayed in the countdown period of mp races, at least I don't see it. What ist shown instead is the club ID.

[stuck quarry]

yeah same in my case, I see players come with cars and I don't see them displaying the club names and not even the club id only my club id is displayed

[honest gull]

Are ads broken again? I haven't watched any today.

And now they've just started working again... 😕

[onyx ginkgo]

u-0cccf, windows. no cc ticket

[zinc scroll]

hello guys, we are hiring member to join in our club, if you want to join, please enter the id club.

[hearty ridge]

@cedar sun sometimes the game still crashes on the few spots that I had mentioned above. Please look into this. But one thing I can say for sure is the game performance has definitely improved, game play is so much more smoother now, and freezing issue on Android is fixed too on the brighter side

[zinc scroll]

this open to global

[uneven knoll]

#🏎・clubs-recruitment

[cedar sun]

Report it to CC with your player ID, I think they receive crash logs

[hearty ridge]

Yeah I already did a couple of times earlier too, is it required now?

[cedar sun]

ye all reports are being forwarded to CC now

[clever eagle]

@cedar sun (copying you in so you know as well to answer other folk)
-Log in to your XBox account via a browser at xbox dot com
-Click your name in the top right hand corner once logged in and click on My Microsoft Account
-Click Privacy on the left hand side (you may be prompted for your Microsoft password)
-Scroll down to the bottom under "Find privacy settings in Microsoft Products" and select Xbox
-Second section down should be "You can see and upload community creations", set this to Everyone.

[cedar sun]

Thank you! I will pin this

[hearty ridge]

Oki, thank you

[worthy cave]

help me with the transaction error...money got deducted, but didnt receive the rewards

tried restarting but still didnt get the rewards

[stuck quarry]

Hi everyone , I have a problem with my Xbox controller analog sensitivity https://streamable.com/savdf9

[woeful galleon]

YUou have ticket costumer carE?

[pallid sapphire]

The Grand Prix have a error

[queen python]

porto_fino has been warned

Reason: Bad word usage

[gray mortar]

Game won’t Load up, Closes after a few seconds of being on the Loading screen, What do i do?

[worthy cave]

I tried opening a ticket but the chatbox doesnt appear on the website...

[worn scaffold]

It's the same 🤔

[white plover]

fix mp 1 what is this

[lucid ibex]

trust me guyz i have no internet issue tf is this ?

[lucid ibex]

<@&469459051105878016>

[cedar sun]

Don't ping all mods

[coarse moon]

your internet?

[lucid ibex]

please tell where to complain

[coarse moon]

I suffer the same

Pc can't connect but mobile can

[lucid ibex]

so wht to do ?

[lucid ibex]

.

[coarse moon]

probably relate to network settings

[sharp dock]

not able to gain the repuatation of team pursuit for the clan..

[hearty ridge]

How are we supposed to do this? Event conditions have been hilarious over the last one year honestly

[onyx ginkgo]

is possible

[hearty ridge]

Went through the longest possible route and collected 10 nitro bottles, or I might have missed something?

[onyx ginkgo]

where is that

[hearty ridge]

The tvr stage 10, Paris track

[onyx ginkgo]

dont do barrel at start, and at end do the curve part

[hearty ridge]

Took the right path at around 80% which led to 3 nitro bottles at that curve, and Oki will avoid the starting barrel then, thanks

[onyx ginkgo]

yeah starting gives 2 extra, go on right hill then left

[hearty ridge]

Got it, thanks man

[onyx ginkgo]

np

[honest gull]

No ads again. Great timing with the start of Team Pursuit. 😡

[mellow chasm]

4 sec late, HDD slower alu

[honest gull]

Nobody else is complaining about no ads. So if it's just me, WHY?

[lucid obsidian]

Which platform do you play on
As of now ms store version has only daily 10 ads limit and android has unlimited ads

[honest gull]

Windows. I haven't watched a single ad today but still get the "Sorry, no more ads available" message.

[lucid obsidian]

Then something is wrong you should be able to get 10 ads daily on ms store version

[honest gull]

I assumed it reset at midnight.

[lucid obsidian]

It should reset at midnight but do this once
Try clearing game cache and try again and check if it works for you

[honest gull]

ok thanks

[honest gull]

Yeah that's sorted it. Nice one, thanks. 👍

[prisma night]

No, the device itself, i am using a windows 11 touchscreen device. I used to be able to use tilt to steer on the same device back on asphalt 9 legends

[cedar sun]

hello, can you also report tilt to steer missing on windows to customer care? many thanks

[prisma night]

I already tried multiple times, still not returned 😭

[sonic gate]

You played on a touchscreen monitor (laptop)?

[prisma night]

More like a handheld gaming console that is windows based and it is touchscreen. It would be great if that control mode comes back as it is more accurate when turning

[sonic gate]

What is your device that you play on exactly?

[lucid ibex]

help me guyz ill loose my sponsership

[lucid ibex]

what to do wht tf this is happening to me ? where to complain then

[sharp dock]

frineds i need support.. When i am playing any race my score is not getting added in the club reputation..

[cedar sun]

Usually an internet reboot fixes it, or try switching to a different network if possible see if that helps, if everything fails reach out to Customer Care through the link in #📌・rules

[hearty ridge]

There were fps shuttering today on custom setting was working perfectly fine during the last 2 days since the update, any recommend graphic setting to play on?

[cedar sun]

Try turning off the dynamic stuff (the last few settings) see if that helps

[hearty ridge]

It was set to this initially with everything off

Lowered to this from standard resolution also today

[cedar sun]

is there maybe something working on the background on your pc like an update? nothing changed in game if it worked smooth after the last update it shouldn't change now

[hearty ridge]

Might be that, let me check, I had no app open, maybe I'll try restarting once, was working perfectly over the last 2 days, issue will be from my end probably

[onyx ginkgo]

getting some random stutters

[hearty ridge]

Yup me too, only the case today, it runs smoothly and then randomly shutters for a second or 2

[onyx ginkgo]

yeah I've been having since this update

[cedar sun]

#🔥・hot-topics message If you haven't , feel free to send a report to CC to help dev team investigate further

[onyx ginkgo]

alright

[oak elk]

Since last update my game crashes every half an hour, I get kicked out of the race, go back to the home screen, don't see my mouse cursor anymore. I have a pretty beefy PC so I have no clue what's up

[worn scaffold]

It's the same🧐

[worn scaffold]

kitchen = sub / valley = village

[stuck quarry]

Yea it has always been like that
Car selection right?

[stable gate]

How to earn Rimac Nevera time attack??

[cedar sun]

Not a windows issue, lp

[hearty ridge]

Been a problem for many days now

[keen gull]

Fix the multiplayer

[stuck quarry]

the ads on windows are still limited is there a fix?

[worthy tusk]

why I have only lobbies as these on MP 1 is that only me ? impossible, should be full lobbies on any race but I only have got 2 or 3 players and this only on MP 1 MP2 is fine what is the problem ?

[ember knot]

Hello, in Pursuit Mode, it is quite impossible to win when in the assiociation. Security is always winning. Probably a balance issue in the cars. Can you fix please ? Thx !

[pallid sapphire]

I have a bugs with this

[sharp dock]

Friend's can anyone provide me ALU support team contact?

[brisk acorn]

im stuck on the loading screen

[sharp dock]

my reputation score which i am earning is not getting added in my clan..i did all the possible ways

[vast ginkgo]

Is anybody know how to fix windows/Xbox ads not available issue

[white plover]

why are there no players in mp 1. there are only 2, what's going on?

[cedar sun]

lobbies are smaller due to league mixing being more restrictive based on players' feedback

[cedar sun]

there are 10 ads per day , did you get them?

[cedar sun]

don't open game for 24hr

[cedar sun]

#🖥・windows-issues message if this doesn't help , reinstall game

[vast ginkgo]

no ad all

[cedar sun]

reset the app

[cedar sun]

They are forced to be claimed, claim them else the popup will keep showing

[white plover]

@cedar sun will it be fixed so it is unplayable

[vast ginkgo]

what

[cedar sun]

Maybe they will tweak it again if they find that the lobbies are too dead

[white plover]

@cedar sun MP 1 is dead, gets 20 points for 2nd place if it falls 2nd in the game

[vast ginkgo]

reinstall like 4 times already , and every update is basically whole game it self , but yet cant watch any ads at all

[cedar sun]

Rating system can't change while a season ongoing AFAIK (I can be wrong) but we've pushed the feedback to go back to elo system in all divisions next season, hopefully that mitigates the problem

[cedar sun]

Send to customer care for them to investigate

[vast ginkgo]

they really dont care , all they say is ads not available for MS store users

[pallid sapphire]

Yes, I understand it, but what if you want to continue playing to complete all of them and claim all the prizes in one go?
I'm just saying, because for me it's like before, maybe for me, I don't know what it would be like for other users...

[sonic magnet]

only that stuff ? any other bug ?

[inner hinge]

Made clean race, enjoy an improved game engine to the game ! Beautiful game and correct !

[flat totem]

I have the same problem, no ads on my PC since Unite, just a black screen that appears when I try to launch one. I have already reinstalled, reset, repaired in the application settings, nothing changes. I opened an incident with customer support, I am waiting for their response other than the automatic one...

[graceful siren]

same here ....

[ebon meadow]

How to report game crash?? 🤔 It is getting very annoying.

[cedar sun]

Customer care

[wide stump]

Customer Care

If you have in-game issues. please contact Customer Care with the following information: game ID, platform, device, description of issue and screenshot/video of problem (optional but highly useful)

To contact Customer Care
• Go to the Game Options → Customer Care (recommended)
• Or visit: https://gameloft.helpshift.com/hc/en/15-asphalt-legends-unite/contact-us/

[ebon meadow]

what do you recommend? in game CC ?

[cedar sun]

Either work

[ebon meadow]

done.. let us see how long it takes

[visual palm]

I cannot receive the final reward 1-11 Stage 5. I beat 1:34.500s (mine 1:29.xx), my Drako GTE 4 star, and done 360s 5 in one go. Why?

Please check it

[cedar sun]

Can you do another race and record how you play it?

[visual palm]

Okay I will record

[visual palm]

I don’t get a nitro boost. i cannot send video more than 10mb. Any other way to send you the video?

[cedar sun]

upload to youtube or streamable and post the link in #🪄・off-topic

[small mason]

That's all when all car sponsorships are over.

[naive radish]

I started getting weird freezes in middle of races since last mini-update.
It always happens in pattern of 3 sec freeze - 3 sec normal - 3 sec freeze again - back to normal.

[stuck quarry]

my game closes itself after 1 minute because of not stable internet

[frigid dagger]

I have the same

Came here to write about this

[stuck quarry]

uninstall all xbox app and re-install A9, it should work
like on me

[white plover]

who the fool came up with the system in mp 1 it's such a stupid thing

[bitter osprey]

Not a bug, you won't get what you already have done. Most of the players only have that one.

[rustic cove]

@Gameloft WTF is this. This is so unfair. I am in gold 1 tier in MP1 and every time I play, I get matched with cars that are much higher than my rank. I am in garage level 15 and I don't even have better cars to play in MP1. This is so UNFAIR, so UNFAIR

[hearty ridge]

Ok will try thanks

[hybrid root]

idk if this is an issue with the game or something on my end, in mutiplayer it doesnt take out cars when i hit them? is that normal? (im js getting back into the game, used to play on cousins switch)

[bitter osprey]

Team Pursuit is bugged so sometimes there's a car that can't be taken out.
In MP1 and MP2 we now have a no takedown game mode that comes sometimes so it's not an issue on your end.

[hybrid root]

thank u !!

[weary pollen]

Net Error

[brisk acorn]

it took a great hour and 48 minutes to load

[marble crescent]

how do i fix this? (the problem are those annoying flashy lights, that only happens when i have bloom on)

[orchid cedar]

any idea how to fix no events issue?

[main pecan]

Maybe reset/repair

[orchid cedar]

let me try that, I reinstalled yesterday, it worked for 1 day only

[orchid stone]

this indicates usually the internet being busy. Make sure your internet is as free as you can, no downloading updating etc... and just restart the game

[dry estuary]

guys It says unable to sync data , and my game isnt launching please help

[oak elk]

Sound like a connection issue?

[onyx ginkgo]

check 2nd pinned mssg

[dry estuary]

I fixed it heres how

Open task manager (ctrl + shift + esc)
Go to Details Tab
There find a task named "gamingservices.exe"
Right click on the task
Click ON end task

fixed
for anyone having same issue

[inner hinge]

Daily events EIPs for Cadillac Cien Concept drop ? Played over a year and I didn't see it !

[orchid stone]

I have my golden, so yes they drop

but the vlf force really I got just one eip in all this time, such a rare drop.

[marble crescent]

can someone help me with this? please???

[sonic gate]

@cedar sun
It is lagging in between the races and missing the inputs , i have crashed or slammed to wall more than 20 times in MP.

[dry estuary]

maybe try messing with the settings that might fix them

[frigid dagger]

😶

[marble crescent]

k

[dry estuary]

if they are same then they have other minor differences

for eg.

0.9991
0.9992

both arent same so maybe only first 3 digists are displaed

[marble crescent]

i just realized that the game is rendering on dx12, so what if i could change the renderer? problem is that idk how to do it

[onyx ginkgo]

if you are on steam you can change it to vulkan

[marble crescent]

oh ok i will try

[marble crescent]

that actually worked, but the steam version of the game for some reason runs slower than the ms store version (the one i always use) so i might find a way to use vulkan on that version

[marble crescent]

i didnt find a way, gonna disable bloom until gl fix it then :/

[dry estuary]

try using the windows store version

or update ur graphics driver
and I dont think you can change the renderer

nvm just read ur ealier msg

[frigid dagger]

The one who disconnected, how did he even get here with this rank? 3,489 and 1,205 are too big a spread

[bitter osprey]

That is what has been said from the team before.

[wooden lily]

hi

[faint laurel]

when tvr cerbera speed 12

[marble crescent]

i will try updating the graphics driver

[marble crescent]

it didnt work, i might disable bloom this time. what a shame :c
thanks you anyways

[burnt fern]

Not getting ads to refill

[hearty ridge]

Why is this game crashing too much? lmao

[hearty ridge]

Like almost every race

[twilit reef]

Ummm what is this mean ???

[hearty ridge]

Common things for them lol
Which none of us will ever understand

[proper elm]

after that my game crashed when i jumped into the water in scotland

[dry estuary]

no worries but you should still try to report this so it gets fixed at some point you know

[grand island]

Many Windows users in various clubs have decided to limit the purchase of packages as a form of protest for having imposed a limit of 10 advertisements without taking into account the opinion of the players. I wonder, why despite this there has not been a change by the staff of asphalt united?

[stuck quarry]

I want to ulink my account with gameloft id how can I do it?

[sterile ibex]

in a9 you could watch unlimited advertising for credits and gas, for tickets it was limited, when is that coming back? or will it stay that way?

now everything is limited

[queen python]

confusingpedals has been warned

Reason: Posted an invite

[stuck quarry]

gameloft please fix the crashing issues again

[hearty ridge]

It's just unbearable now

[shrewd mulch]

The changes in MP1 matchmaking seem a step backward - queue times are back to the slow times prior to UNITE and am only getting lobbies of 2-4 players in Platinum I. Even with a 2nd place finish you get -8 points. Seems like the matchmaking before was a fair balance between larger lobbies and the league mixing was not a problem as it always balanced out.

[queen python]

monster065 has been warned

Reason: Bad word usage

[oak badger]

gave up on mp when they limited the points on win at +20 honestly idk why they would do that

[hearty ridge]

I'm just curious to know what was the purpose of this update? Because the crashing issues are so much more worse than what they were earlier

[magic eagle]

hello I last played asphalt in june so now I have installed ALU and I mistakenly signed in with the wrong xbox account which does not have my progress. How do I sign out of this account and sign in with the xbox account that has my progress? I don't see an option for it. It just says "connected" below the xbox section

[lost ibex]

xbox app

[naive radish]

still getting weird freezes, game runs on 600 fps and then dips to 0.3 for couple of seconds. RTX 4080Super + 9800X3D

[restive panther]

when launching asphalt
it tries to load then this prompt appears ''not responding''

[restive panther]

tried launching via file explorer
it did not work

[inner portal]

Why is there no more advertising?

[lucid obsidian]

After many reports from many windows user's still why is it taking so many days to get unlimited ads for credits in windows version it's nearly 4 months since unite launch i think 4 months is enough time to fix this issue why no one is taking this issue into consideration so sad

[graceful siren]

at least you can watch 10 of them, in my case - since last update they don't even start (i have only black screen) ...

[lucid obsidian]

so sad to hear that bro

[orchid stone]

so I'm experiencing a new bug lately, at the start of the race as usual, I am holding the gas and my car just starts by steering violently to the left side... it triggers seemingly at random. Anybody else experiencing the same thing?

[fluid gazelle]

I noticed that on AMD systems, the game runs poorly

[fluid gazelle]

Sry but I don’t have such issue… if you turn on auto accel, does the issue persist?

[naive radish]

it was perfectly fine before this small patch with battista dropped though

[queen python]

ccxvli has been warned

Reason: Posted an invite

[onyx ginkgo]

is probably server checks

[crisp jacinth]

my disconnection issues have gotten far worse somehow, my internet speeds are consistently upwards of 300 mbps download and 150 mbps upload, i get disconnected every other race and there is nothing i can do about it

has anyone found a reliable solution to the disconnection problem ?

[queen python]

porto_fino has been warned

Reason: inappropriate post

porto_fino has been warned

Reason: misuse of channel

[jagged schooner]

this ad always stuck at the middle

[stable nova]

press window key 2times

[lethal cypress]

i was able to solve this error by reinstalling windows .....it takes time 😦 but hope it helps 🙂

[coarse zodiac]

Fuel refills are not automatically anymore everyday

[hearty ridge]

Shop isn't loading, it's blank

[naive radish]

wym? auto refill triggers after being offline for 8 hours straight

[onyx ginkgo]

2 instances of freezing...gets quite annoying in mp

[coarse zodiac]

Okay, probably wasnt offline for 8 hours then

[slim iron]

there is no audio on steam or the xbox app

[sonic gate]

I dont know what is wrong with this game, if i switch to discord or any other app for once and get back to game , it starts showing me offline and club chat messages wont appear
I need to restart the game altogether.

[main pecan]

Anyone also got nov 12 update for GeForce driver!?

[lucid obsidian]

i got just now

[naive radish]

any fix for incorrect rain rendering on high fps?
#🖥・windows-issues message

[main pecan]

Do you do express install or custom clean installation, this time Nvidia app replaced it.

[lucid obsidian]

Express installation
For that first update the nvidia app when you open it it shows that you need to update nvidia app not the driver then after update click on new driver installation then express installation is to be done and you are all set

[young dragon]

There is sometimes exessive rain on certain places where there is not suppose to be rain

[cedar sun]

@worn scaffold not an issue, keep the channel for windows issues

[inner portal]

??????

[graceful siren]

#🔥・hot-topics message

[stuck quarry]

Always do clean install for drivers

[worn scaffold]

Since the new store, it only appears on A tokens 🧐

[dense plinth]

Hiii

[mighty barn]

Is there anyone else going through this, I don't see the ads

[orchid stone]

Thanks for mentioning that, I totally want manual accel. and the option was unticked, meaning I had auto accelleration, I didn't even notice or remebered that such setting exist. I think this was the issue here.

[acoustic cedar]

No more ads available for Ms Store version...before it had 10 ads per day... anyone knows what happened...

[white plover]

why did you stop ads for windows

[fluid nexus]

Why are there no ads today? Not even one. It was normal yesterday.

[mint gulch]

same for me, whereas my iOs account has not had any ad problems ever...

[timid cairn]

I had 5 or 6 codes to redeem, one of them was issued recently(AINTAFRAID). But I didn't get any rewards. Anyone with the same issue?

[timid cairn]

same here

[cyan kindle]

Please return ads on Windows! I miss the black cook...

[mint gulch]

I miss the black cook too but more than that I miss the extra credits and stuff every non-windows-player gets

[ornate kettle]

hello, I don't know where to report this can someone help or is this reported already? Senna pack giving F50 bp instead. @jade yacht

[cedar sun]

Intended

[spring swan]

same here

[mint gulch]

How come? F50 is not even in season presentation...

[mint gulch]

There's at least one lucky guy who a few days ago posted a screenshot of battista in the shop for credits...at least it was either battista or valkyrie

[honest gull]

Ads have gone again. Last time this happened I was advised to reset the app, which worked. But that doesn't work now.

[mint gulch]

I reinstalled ALU this morning... no effect, still no ads

[honest gull]

How have they been for you prior to today?

[queen python]

_.versatile._ has been warned

Reason: unrelated to channel

[onyx ginkgo]

huh

[errant anchor]

no ads today

[thorn yacht]

Me too - not even the puny ten.

[fluid nexus]

@jade yacht no ads today. Please bring ads back asap

[mint gulch]

for the past weeks I could watch ads up to a certain point where they were no longer available until the next morning. I didn't count them but I think it was more than 10 per day.

[heavy cradle]

even i had no video for the ads to watch (even with watch ads clickable before video)

[ornate kettle]

yes no ads on windows again @jade yacht

[ember robin]

In the ads issue channel he acknowledged it a little ago and said they’re on it

[ornate kettle]

how about the seena event, getting car hunt pack f50 on x5, is that not going to get fixed?

[cedar sun]

intended

[ornate kettle]

do you represent GL or I mean they gave you the answer for this? Just wanted to make sure as I stop playing this event for I don't want to waste the pack on getting wrong bp

[uneven knoll]

First SE run had Arrinera in the packs, it got replaced by F50 in this rerun so it now contains F50 bps.

[ornate kettle]

so they haven't corrected the event logic, means they used past script then, ok got it

I'm not f2p btw, so Ig I have some right to complain the wrong bp they put on it, it's not useful anywhere in that event.

[frigid dagger]

My game does not start, it crashes on loading, both the Steam version and the MS Store version

[mint gulch]

me too, windows and iOs

[ember knot]

Same for me now

[severe elm]

the games is not launching

[lucid obsidian]

game is crashing a lot can't open the game and when will windows get unlimited ads ?

[ember knot]

even after Rebooting, game is not launching

[worthy tusk]

What's going on with game can't be opened

[rustic cove]

Game is crashing as I'm opening it

[severe elm]

what my game is not lauching do some people facing the same issue

[marsh star]

same for me

[peak bay]

same here

[mental apex]

+

[rare crane]

big bug for all of us

[frigid dagger]

🫤

[severe elm]

whats going on guys

[patent dawn]

Same, they’re trying to fix ads…

[lethal cypress]

I also can't open now

[ornate kettle]

same here

[frigid dagger]

I was playing in multiplayer and the game crashed
Now it doesn't even open

[ornate kettle]

maybe their finally fixing some of the recently reported 🙂 that's good, let's wait for sometime then

[severe elm]

i think the game is on maintanence

[heavy cradle]

let's wait

[vestal herald]

Did the game go poop?

[ember knot]

Hello @cedar sun do you know something about that ? Can you inform DEVs ? Thx !

[dim comet]

Oh well. And here was I thinking I did something wrong when trying to repair the game on the windows options... Good to know the reason the game isn't working is not my fault.

[vagrant cairn]

I think if ads start working again tomorrow and allow unlimited viewing like a9 before, it would be a good deal.

[white narwhal]

In Windows 11 for now the game crashed... even I open the app just now... in loading screen, it crashed and closed

[quartz prairie]

Game is suddenly crashed just a minutes ago and when I try to open it, the game just closing automatically... I don't why it was happening

[trail schooner]

Even on windows?

[quartz prairie]

Yes

[uneven knoll]

It’s happening on every platform so it’s not your fault

[trail schooner]

If that's the case then I can relax

[dim comet]

I don't think it was unlimited for everything. It was probably like it is on Android, unlimited for refuel and credits mult. 20 for tickets.

[storm arrow]

Program doesn't start anymore this morning

[jagged raptor]

The game was crashed

[vagrant cairn]

Yeah , that's what I mean. I'm sorry for not being clear.

[storm arrow]

That moment it tries to reach your servers it crashes to desktop

[winged plover]

Same here!

[jagged raptor]

Android has this problem too

[silk briar]

Game is indeed not starting up; It shows the loading screen and then just the game dies

[dim comet]

I believe all platforms are down now. Android and Windows not working here. Saw someone say that IOS is also down. The only ones idk about is the consoles.

[storm arrow]

Affirmative my android crashes as well

[sleek hemlock]

wow.... game out, crashing... not start, PC, mobile..

[grave pawn]

Game does NOT LAUNCH in windows 11 anymore

[jagged raptor]

It happenned on all platforms

[frigid dagger]

Does anyone know what's going on?

[storm arrow]

What the heck are they doing again. Want 1000 tokens and 1000000 credits.

[stuck quarry]

Game is crashing! I restarted my laptop, updated the graphics drivers, still no joy

[uneven knoll]

Servers down on every platform (and it somehow crashes when you start it lmao)

[dim comet]

No official statements so far.

[sleek hemlock]

can't believe it...

[storm arrow]

Can they not leave their fingers of the servers once its running

[warped mirage]

The game crashes when starting! Repair and reset without success. Many players reported already. Also no ads on windows, was reported many times too. (Amazon does not like to advertise on bad platforms) GL gives a sheet on us. 😡 🤦‍♂️

[storm arrow]

or let a stable version running as backup? This cant be so difficult.

[dim comet]

@jade yacht @distant canopy Wake up people. The server is on fire. 🚨🚨

[mortal crow]

ok thats it...the game better open within the next 2 hours or im touching the gameloft CEO

[storm arrow]

Gentle touch of course

[mortal crow]

nah...a 𝓕𝓻𝓮𝓪𝓴𝔂 one

[quartz prairie]

So what happend? why the game is not opening

[mint gulch]

look at them addicts here...

[grave pawn]

so what u doing here addict?

[storm arrow]

Why the xxxx they do not test it before uploading real

[astral sun]

Wow, we all got the same issue

[mortal crow]

says the degen with an asphalt pfp

[frank igloo]

damn

[mint gulch]

I'm not addict...can't say that, no addict! I'M NOT ADDICT...oh my blood pressure again...

[frigid dagger]

🍉

[storm arrow]

mine works again

[mint gulch]

nice try

[manic sparrow]

So game crash on local PC can be server sided too?

[frigid dagger]

I believed it

[honest gull]

Mine does too.

[mint gulch]

...and the world breathes a sigh of relief

[frank igloo]

anything can stop thee game from working now

[dim comet]

Yes. since its happening to everyone on all plats its 100% server side.

[mortal crow]

oh come on buddy i just called you a degen...ur lucky i used a basic one...or else you wouldve needed an ambulance (ive played wayy too much black ops, MW, and CSGO to be using such a low class slur)

yoo the game finally loaded...aw mann that means i dont get to touch gameloft CEO

[severe elm]

guys is the game working now

[storm arrow]

ads are now gone on windows

[manic sparrow]

I know, I'm surprised to see this though, never seen anything like this in any other game or app

[mint gulch]

reeally? ads still don't...

[honest gull]

Nope.

[storm arrow]

but they worked yesterday

[hollow wadi]

game is back

[slim iron]

theres no audio in game. pls how to fix

[mint gulch]

My theory: They wanted to open the game so that everybody can watch as many ads as they want, and then all the ads poured in and overwrote the game itself

[honest gull]

Interesting theory. 😁

[astral sun]

The ad counter caused a buffer overflow and crashed the game 😭

[frigid dagger]

Everyone has a bad connection

[mortal crow]

yo guys it was probably a powercut...gameloft prolly sold their generators to cut costs

[astral sun]

hampster dieded :(

[frank igloo]

you arent whaling enough to keep them running the game

[mortal crow]

dude wdym whaling i spend like 10$ a month with LP and thats it...rarely an events pass if theres a good carhunt and i have time...or some decals in store

[frank igloo]

spend more

[mortal crow]

nah...id rather buy more games on steam than to spend money on these money minded ea knockoffs

[round atlas]

I redeemed two daily packs from gameloft club and they didn't give them to me in game

[frigid dagger]

Congratulations

[tacit torrent]

What's the point of getting the cars if I can't use them in multiplayer later?
Now how do I achieve these goals?

[round atlas]

Lmfao GL hates me

[untold wedge]

Ads are not working anymore here on Windows?

[stuck quarry]

Mp2

[errant anchor]

same...not working for me

[patent dawn]

Ads are back on windows !

You have to rerun windows before to launch ALU

[main pecan]

Ads are available now

[errant anchor]

I Saw +10 ADS

[main pecan]

So, they increased the cap

[thorn yacht]

I'm at about ~20 after-race ads, and yet to reach that cap. Hopefully it has no cap - as it used to be. And hopefully it stays that way now.

[frigid dagger]

balance

[marble crescent]

hey so i am currently having a problem with the game on my PC (the problem is on the video) and this thing happend also when i turned bloom on, and i realize that the main problem is the renderer, cause i tried the steam version and forced vulkan on it and it solved the problem even tho it was very laggy. so if someone at gameloft is watching this ummm ¿is this gonna be fixed? and if not please someone if there is a way to idk, fix directx12 or something

this is the video btw

[frigid dagger]

[marble crescent]

what's wrong?