🖥・windows-issues

[wet grotto]

EpyRJvyJ8Ap

[cosmic dew]

Hello Guys, I am playing on windows 11 and I'm getting no audio for my steam version of Asphalt 9

i tried reinstalling the game

[queen python]

killmonger7126 has been warned

Reason: Posted an invite

[queen python]

killmonger7126 has been warned

Reason: Posted an invite

[carmine mason]

How do i send a support email from the Windows version, need to send an email to Gameloft support for accout movement, clicking the support opens google, is this right?

[cedar sun]

either through in game or you can find link in #📌・rules

[carmine mason]

worked, is there a Windows clubs thing, i have windows role, yet cant see a windows club channel

[cedar sun]

#🖥・xbox-pc-clubs , might want to check channel settings maybe it's not added to your list

[pulsar glade]

Hi

[hazy garden]

Please help with this error.

[wheat glade]

I`ve been the entire day without able to make any daily/seasonal events or even play multiplayer races. But this is happening with the game launching, the game is only letting me play career.

and yes, I have internet up in case you think that´s the problem.

[stuck quarry]

@wheat glade do you have enough career flags to participate in the other events?

[wheat glade]

the case is

I cant play seasonal/daily events or multiplayer with the game launching. Ima not a new player if that's what you're asking.

it stays like that no matter how much time I wait

[stuck quarry]

I have no clue to that. I would suggest reinstalling.

[wheat glade]

I verified the local archives and now it is giving me a failed connection error screen, like @hazy garden case.

[uneven knoll]

Can you try with a different DNS configuration?

[twin badger]

Try using your mobile phone hotspot and see if it fixes the issue. If fixed, then it's connection issue. If not, app issue I would say.

[balmy wedge]

see if your controller is even officially recognized by windows, it looks like a DS4 knockoff 3rd party controller so it may use DS drivers so you may have to use DS4 windows to get it recognized by windows itself

[blazing veldt]

Whenever I go to the shop or somewhere else, my game freezes for 6 seconds, then works again and this started occurring after I switched data from android to windows and it's not my pc problem it's smooth and fast

[neon sigil]

Well it isnt an official xbox/playstation controller, but when I play fortnite(i play it for fun, dont make fun of me xd)it works, it even works with bluestacks and games on google chrome

[hazy garden]

Thanks. I'll try as you suggest.

[viral mist]

o--o-\

[bold ermine]

💀

[hard tiger]

Guys why when I try to download A9 from microsoft store it types this 'Don't mind to the requirements it's just a so little thing they care about the FPS but I don't'

I have Intel HD graphics ( that should be able to run it that's in the min requirements )
and 4GB ram and i3 Processor
that should be able to run!
is it the directX?

[balmy wedge]

well seems like a 3rd party Dualshock 4 controller to me so thats why i recommend you use DS4 windows because it probably has DS4 drivers installed and not XBOX drivers

if you don't know how to install DS4 windows, hopefully this vid will help you out https://www.youtube.com/watch?v=cOJRTA8lh2o

[warm seal]

@steel minnow A matter of life. Need you attention 🙏
I have connected to the game with both Steam and Xbox accounts, but recently my email (which is used for the Xbox account) got hacked 😢
Now I need to create another email and as such another Xbox account, how can I transfer my game progress to a new account?
Like, disconnect my previous Xbox and transfer progress from my steam account to another Xbox, maybe...

[neon sigil]

Ok, thx

[fossil swallow]

Well... I was going to do a run on the New York map and unfortunately the map doesn't load

be in any game mode

[cosmic dew]

Hello Guys, I am playing on windows 11 and I'm getting no audio for my steam version of Asphalt 9
i tried reinstalling the game

[tribal star]

Do I have to wire the controller? Can't I connect wirelessly with Bluetooth?

[dawn folio]

Hi Guys, I have unlocked the Chryesler Corvette C7.R of the current hunt, but the car is not listed in my garage, any help on this please? It is not displayed even as not-usable-without-the-key. Not a trace of the car.

[sharp sentinel]

@steel minnow i just bought multiplayer bonus pass and im not able to claim backwards special rewards, so that card not working for backward rewards?

an example i didnt get the milestone "7820" but it shows i have it

[heavy cradle]

Just play one mp race and get

[sharp sentinel]

already played after bought the mp bonus pass but didnt get any backward reward

[balmy wedge]

Works both wirelessly and wired though your PC may not support Bluetooth so you will have to get a Bluetooth dongle in that case

[cyan moat]

I also had this problem once,try to update your windows and try again

[tribal star]

Thanks a lot

[hard tiger]

oh ok

[hearty spear]

When I go in redeem codes in the asphalt app it just shows a blank white screen

[warm seal]

@steel minnow Morning 👋 A kind request to take a look at this message: #🖥・windows-issues message

[twin badger]

In the car hunt, when Race button is clicked, the focus goes to the unlocked hunt car, regardless of the previously used car. After selecting the unlocked hunt car, when it is canceled (clicking on the < button on left top, or hitting the Esc key), then the focus goes to the previously used car.

[steel minnow]

Customer care can assist

[steel minnow]

you should get it after reaching the next milestone

[steel minnow]

https://www.gameloft.com/redeem/asphalt-9-redeem

[sharp sentinel]

yes i got them all, thanks

[hearty spear]

Ok thanks

[autumn maple]

my game just keeps on loading

[keen torrent]

Help, Updated everything I could, reinstalled both X box and A9, did a complete reset. still cant connect.

[steel minnow]

can you login into your xbox account normally on the store or website?

[keen torrent]

yep!

[steel minnow]

can you try a different internet connection when opening the game?

[keen torrent]

tried, didnt work :(

[quaint cave]

@steel minnow , for the second time in just 4 days, the store is not updating at proper times. My timezone is GMT +1, Portugal.

[spark storm]

I am ggetting an error

[dry gazelle]

why isn't the game detecting my Nintendo Pro Controller?

[steel minnow]

does it persist after a restart?

[steel minnow]

I will ask the team, I don't think it's supported though

[dry gazelle]

Oh ok

[keen torrent]

still unable to login

@steel minnow It's hindering my car hunt progress. any word from team?

it stays like that forever

[dawn folio]

I have upgraded my C7.R to 3*'s but still cannot see the car in the garage. I know I have to take the key to drive this car, but my question is not regarding being able to drive this car, I just think that I have to see in the garage or at least in the cars list. This is not the case.

Actually this last challenge suggests to earn the key, I need to race with a 5* C7.R. How will I if I cannot see the car in the garage???

[uneven knoll]

The car is free try in the Car Hunt, meaning that after you reach 5 stars you can do a race in that event with the car to get the key.

[dawn folio]

it is not free try, i am playing with other cars, or neon to be precise.

is this normal that I do not see C7.R in this list, filtered for Corvette's...

[uneven knoll]

That’s weird, it’s supposed to appear (locked at least) if you got some blueprints for the car

[dawn folio]

indeed i have blueprints...

[west knoll]

Even though I complained about the player many times, no necessary action was taken.

[steel minnow]

contact customer care

[west knoll]

Thank you for your answer. I sent an e-mail 2 times. However, it has not been banned yet. Due to the use of cheating, action must be taken before the tournament ends, otherwise I will not be able to get the key.

[steel minnow]

He has been banned already

[west knoll]

No, it wasn't banned. still appears to be an active player

[steel minnow]

I guarantee he was

[past whale]

is there any issue in game.

[steel minnow]

no, try a different connection

[flat gazelle]

Normal Car hunt but picture is legendary car hunt 💀

[silver ingot]

[muted crescent]

Why are ads for fuel not infinity and limited to 4 per day?
After quite a few months passing and also fully uninstalling and reinstalling the game without fixing the issue.
I can only assume that the devs did this on purpose in order to force players to buy the passes.
Cause there is no other explanation at this point.
Anyone else have the exact same problem on windows?
Cause my droid has infinity ads for fuels from what i'm aware.

[brave cedar]

Hello, I would like to report that I'm getting a lot of "You have been disconnected" messages while trying to play multiplayer races, last week the game was working just fine, my connection works fine, I can browse the internet normally, Youtube videos load properly, so I'm pretty sure it's either the game's fault, or the servers' fault, please fix them ASAP.

[warped mirage]

#🔥・hot-topics message

[muted crescent]

I took advice from some team mates about a few solutions.
I'll try them later after work.
Will report back if something works.

I need the ads cause I don't have pass so i can't play Clash properly without them.

[steel minnow]

What are you playing on?

[south thicket]

barrel rolls aint registering...

nevermind i know why its not registering (touched something else in the process)

[slate narwhal]

@steel minnow why this glitch keeps bothering in the game from previous game version and also in the current version?

[steel minnow]

PC or xbox?

[slate narwhal]

pc

[steel minnow]

could you share your specs?

[slate narwhal]

Asus Laptop N552VX
Processor: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz 2.59 GHz
Installed RAM: 8.00 GB
Graphic Driver: GeForce 950M

[cyan patio]

Correct - The C7.R doesn't show in my garage when I filter on "Brand" and select "Chevrolet" or "Chevrolet Corvette" (C7.R should show-up in the latter obv.). I does however show-up if I filter on "Owned" vehicles. Clearly a hiccup. 😉

[potent helm]

so i had an account in my laptop connected to my xbox, i put in a new storage card thing and now everythings gone. how do i use my xbox to get back my progress?

[steel minnow]

Team's still checking. Can you share your player ID?

[steel minnow]

Does it not show up when you login on the Microsoft store and then install the game?

[potent helm]

it does but i think i accidentally made a new account by another email

how do i log in with another account (the one my main is connected with)

[steel minnow]

Change the login on your Microsoft store

[bright plume]

how can i connect my xbox account to in game with steam because it shows not connected in game

[slate narwhal]

Yes sure, w-36h70c

[stuck quarry]

Hey guys, I need help
I am not able to connect my Xbox account to Asphalt 9. Is there any solution for this?

[raw ore]

@steel minnow can i dm you to talk about some unwanted messes (security stuffs) about the game i faced? i mentioned them here before but i didn't get any solution/reply from you on that neither any cc agent said anything on that (this might cause losing account if it keep happening in future)

[obsidian gazelle]

hey codin what happen to the Gran Turismo stripe on the car?

[fading quest]

guys i need to transfer my windows account to android can anyone help

[steel minnow]

contact customer care

[stuck quarry]

More and more Hackers showing up. Do you guys ban or just whatever, who cares? 🤷‍♂️

[hardy edge]

real

[raw ore]

?

[stuck quarry]

This is to tell that the game died

[stuck quarry]

There are 2 Corvette cars 🙂 Check filters again 😄

[dawn folio]

Wowwwwww, you are a hero. Thanks man. This helps a lot.

It really is hidden under the 2nd Corvette. Cheers.

[stuck quarry]

No worries 😄 I could have upload pic to show you but im sure you found it already 😄

[soft spade]

Hey how to join split screen mode??

[uneven knoll]

?? Online you mean? If that’s the case, you can’t
If you want to play locally, you need 2 controllers

[lethal cypress]

Please help me today i wanted to play Asphalt 9 multiplayer but it always LITERALLY gives me error of "Opponents not found "

@c01d if your game keeps loading you have to install vcredist by microsoft

[grizzled radish]

more hackers and very sloww my game look vidio

[void wraith]

Can sm1 help me with my phone problem?

when it's in the loading screen it just closes
and when i retry it keeps on closing

[slate narwhal]

Seems no news yet...?

[steel minnow]

None yet

[stuck quarry]

#🍏・ios-issues #android issues

[soft spade]

Okay thanks

[eternal vale]

doesnt show seasonal events and dailly events...cant connect to A9servers@steel minnow

[uneven knoll]

Try with another connection if you can, or mobile hotspot

[eternal vale]

it worked thanks👍

[woeful yarrow]

@steel minnow hello i had a general query ( a friend of mine is going to transfer his game from apple to windows soon )
the thing is his game is connected to apple id which has a different working from windows platform
as gameloft tends to do game progress shift to the same id
what should be done in this case .

[errant shuttle]

Happens sometimes with me

[kindred narwhal]

Can't switch to russian cyrillic keyboard on Club Chat- 🤨 help? ||Unmute, I won't bypass 🫡 ||

[strange needle]

?????

[grizzled radish]

the as[halt 9 game I have on the windows platform is very very slow, this has been going on for 2-3 months. I also contacted the support but I don't see a solution. I uninstalled it and installed it, I also checked the internet but it is not possible to play.

[stuck quarry]

??? I’m not a moderator and can’t mute anyone

[queen python]

yuri.crzx has been warned

Reason: Bad word usage

yuri.crzx has been warned

Reason: Bad word usage

[wide surge]

I’m not getting the new update for steam or Microsoft store?

[uneven knoll]

Not available yet, we just got the patch notes

[severe mantle]

I cant connect to servers when it does connect then there are no special events, daily events or multiplayer races available. I have rebooted, uninstalled and re-installed nothing has worked so far. Anyone else having this issue?

[feral scaffold]

Redem code site still not working from A9 Game config

[cerulean tapir]

reward packs for season finale mp is wrong

[cold dust]

??? DAily Events

[uneven knoll]

TrY restarting, cleaning cache or with another connection

[uneven knoll]

The in-game browser is still having issues, but you can redeem codes here: https://www.gameloft.com/redeem/asphalt-9-redeem

[stuck quarry]

Help

😭

[uneven knoll]

Can you try with other connection/mobile hotspo/vpn?

[steel minnow]

use the website

[silk briar]

League rewards of MP2 shows the cars from previous season

[digital heart]

If i connect my Asphalt account to steam , will i lose my progress ?

[steel minnow]

from microsoft store to steam? no, same progress

[digital heart]

well so where do i have to put that code ?

[steel minnow]

settings -> connect

[keen torrent]

Cant log into my account after redeeming a code

[shut vigil]

Same here
Not able to access the game

[stone forge]

yes

[covert needle]

why do MP2 packs contain cars from previous season....? @steel minnow

[viscid nymph]

The possibility to get 4 prizes by watching 4 commercials each day does not work for more than 15 days in a row, it happened before but for two or three days, the only option I have is "free pack" and that's all. I don't understand what the problem is.

[short carbon]

The "What's New" tab in game has broken links. It's been going on for months, and thought you would of figured it out by now. lol Redeem Code in settings sends you to a blank screen as well.

[warped edge]

Hello @steel minnow
I want to link my xbox and steam accounts together
and I want to keep my xbox account
should I get the code from xbox and paste it to steam or the opposite?
Edit: Managed to link them together

[warm seal]

@steel minnow please give us some hope! 🙏 any chance to have this damn car (Aston Martin V12 Speedster) in the Show Room?
It's so f___g frustrating to not be able to complete the career for almost 2 years!
I have 60 gold cars, almost depleted Legend Store in terms of epics (only two cars left) and still not a chance to even unlock Speedster!

[stuck quarry]

it offers you to keep either one. i think you can link either way

[raven crag]

If you link them together, depending on which one first, it will delete the other one

I don’t think the data like cards and stuff merges either. If you wanna keep the steam account, you go to the settings and create a code, then go on the Microsoft version and redeem it in the steam option. opposite for other one. edit: I see you said keep xbox, so go on the Microsoft version create code then go on steam version and enter the Microsoft code, it’ll merge them

[errant shuttle]

You were using trainer

[warped edge]

Thank you

[errant shuttle]

What ? not like A8 ?

[covert needle]

its the batista, class S, and thats not a windows issue

[warm seal]

what are you guys talking about?! I have both Steam and Xbox (PC) accounts linked to my Asphalt 9 profile. and I can switch between them w/o issues. the progress is synced on both!
cc @warped edge

[warm seal]

@steel minnow hey 👋 any reaction here? 🤔

[steel minnow]

Hello good sir, it's planned to release in the showroom at a later date

[warm seal]

😌 that's good to hear! thanks! but how much later it is? 😄 is it like, 1 year later?

[steel minnow]

in a few months most likely

[tidal shard]

You can find the faraday future crash test version and Lykan interceptor in Supercars 2, rising season despite them being unobtainable and not even listed ( I fouind it on race 8)

To find it you have to go to the Faraday Future FF zero and click the right arrow as they aren't actually listed

[limber prism]

@steel minnow i opened so many starway packs (like 20) but haven't got a single bp for the aventador sv coupe. Im 2 bps short to unlock the car and rest all cars i have already. Cuz of those 2 bps i am unable to play the starway. please give me some luck with the packs

i spent 500 tokens on starway packs but no hope

would appreciate some help

[steel minnow]

Hi, we can't "give" you luck in the packs, I'm sorry

[limber prism]

Any other way to get the bps?

[random warren]

Career Blocking Change Rank Nerf to 3942 Rank Please :/

[stuck quarry]

not issue but a question. How do I move my windows account to android? (My friend asked me and idk so) @steel minnow @wicked owl is his id. Pls contact him coz I m not windows

[steel minnow]

contact customer care from both devices

[stuck quarry]

can u help him out? he's clueless (and so am i)

[grave pawn]

in Oktober fast event , free try!! becuae i have the venom 3 star, my car stays 3 star !! but All others use 6 star!! becuse they dont have it!!! thanks GL !!!!!!!

[uneven knoll]

That’s not an issue

[grave pawn]

oh actually it is. it does not sho BUT the car is not in real 6 star

[uneven knoll]

Oh, I read wrong lol, my bad

[unborn shoal]

I started playing the game as soon as it came out. I stopped the game 3 years after its release to take a break, I was at garage level 18 with no age restrictions. I tried to recover my original account but I can't because I set my age too young. I kept the new account and the online mode is blocked as well as access to the clubs and the grand prizes. Would it be possible to add rewards for this type of player (players under 18 years old), we do not have access to the entire game, we are very restricted. On Brawl stars even if you are not 18 years old you can play online and join clubs the only thing that takes away from them is the possibility of chatting with other members, it would be good to take inspiration from that. Are you considering making any changes to the rewards for young drivers?

[magic anvil]

ok

[lavish dock]

My teammate join at the beginning of the last clash but still couldn't play .
Why did it say he joined late for this current clash???

[covert needle]

hey @steel minnow , do you mind replying to this? Thanks, its quite important as MP2 ends in just a few days

[steel minnow]

We'll check again today

[warped mirage]

It's Tuesday but still no update available! 🤔

[lost ibex]

microsoft store takes longer to approve the update

[warm seal]

@steel minnow it's ms version. the game won't start, but there still no update on ms store 🤔

[steel minnow]

odd

[warm seal]

when I press on "update" it redirects me to the game page on ms store. and that's it

[steel minnow]

checking with the team

[warm seal]

can it be the reason, that I just updated the Steam version and now MS version won't work?

[stuck quarry]

they should not be tied together

[steel minnow]

yep, they're not

[warm seal]

I tried from different not related computers, ms version doesn't work on both 🤷

[steel minnow]

weird, haven't seen any other reports from other microsoft users

anyway, it may be inconvenient, but you can play on the Steam version until the update goes live for Microsoft

[warm seal]

steam version is working fine on both PC, tho

[steel minnow]

different build.

[warm seal]

nah... it looks like when I started the updated Steam version, the server put some flag on my account, like, version = new tech and when I start ms version it picks up that flag and won't start.

[steel minnow]

again, that's not how it works, I have both versions and this doesn't happen

which, again, is puzzling

I've asked the team but they don't know why you see that

[warm seal]

WTH?! 🤦‍♂️ again regression... 😒

[steel minnow]

we're aware

will be fixed as soon as we can

[warm seal]

do you aware about this as well?

[steel minnow]

no, first time seeing it. on steam?

[timber pelican]

when asphalt servers couldnt keep up

[steel minnow]

restart

[opal summit]

well the MP in steam version is shitshow RN you barely get any opponents
and with 1-2 people if you win you barely get any points

[static coral]

because ms store people haven't got the update

[opal summit]

they haven't got the update yet?

[static coral]

nope

[grave pawn]

GARAGE LEVEL UPADTE, was promissed !! when we will see it!!??

[cedar sun]

someone asked same question yesterday, here's the answer

[warm seal]

yes, on steam and the game is lagging too much!

[warm seal]

I mean, the whole PC is starting to lag when the game is running. Like, I'm experiencing a huge delay in the input even when typing to Discord. and when the game closed everything is coming back to normal

[steel minnow]

hmm

that is very weird

[warm seal]

feels like beta-testing actually... 😒

[warm seal]

@steel minnow to be precise, this one is on the car selection screen when you are defending street in the clash

[steel minnow]

Team is aware, a fix isn't on the horizon at the moment

[cold dust]

when will the Windows update be out?

[sinful hull]

@steel minnow Why there is no update on Microsoft Store... Why Windows is always last priority.... It is sad bro... 😖

[static coral]

when microsoft wants it

[sinful hull]

@steel minnow There is one more issue... I am unable to use emotes in MP

[uneven knoll]

Check on your profile screen to see if the emptes are blocked or not

[midnight tulip]

why they not giving any information about windows update

[small tree]

because they dont have it as usual

we keep the bad connection guys but we cant upload a simple update to a most important platform...sad very sad...

any way ..i think they will make it work somehow because without windows update they lose a lot of money ....people cant purchase LP's and other stuff

[pine wharf]

win 10

[signal jackal]

same here. Can't start the Windows store app version of the game after updating the Steam version. Now I can't watch those valuable ads any more 😉

[covert needle]

back to normal, thanks codin!

[warm seal]

@steel minnow do you see? I'm not alone... 👆

[signal jackal]

something also seems to have happend with MP. For hours I only have 1 or maximum 2 other players in it. It doesn't make sense to race any more.

[warm seal]

happen to me as well

[steel minnow]

Not many people updated the game already, MP population is always low on the day of the update

[steel minnow]

I will flag it to the team for future reference

[signal jackal]

That would explain things. Thanks.

[warm seal]

I'm sure that's because of the update, we can't play with those who not updated

[steel minnow]

Correct

[signal jackal]

that's sad. With those few players I will not manage to get in the Top 1000 again before season ends. Well, life is sometimes hard.

[dreamy trout]

that's how mp looks in pc version now...
gg for updating a game in last day of season

nvm what mp activity i can take - 1 opponent 😄

[covert needle]

on that note, i also got second and lost 13 rating, might i add in a full lobby! @steel minnow , please fix this issue, i just lost my top 100 spot in MP2 because of it, and went all the way down to top 300, i dont seem to be able to gain any rating unless im first??!! how does that make sense?

[steel minnow]

It depends what rating your opponents were. If they were much much lower than you, that makes sense.

Game expects you to win, anything below that is underachieving.

[lost ibex]

welcome to elo system

[dreamy trout]

elo system is ok - problem now is lack of players...

in ms store no update

so pc players only meet steam players... in game with adds steam version = almost zero community (besides geforce now)

[midnight tulip]

can anyone please conform is window update available now ? if alreday updated what is current version no. my version number now is 4.2.0j -4.2.9 please let me now new version no

[plain inlet]

nothing yet

[covert needle]

ok, thanks for the info

[stuck quarry]

People are having trouble updating their game and as a result there are not a lot of people able to play. Same thing happened to me on steam

[pine wharf]

that is on steam

on game pass still no update

[molten dove]

Why can I not update my game (via Microsoft store)? Or when is it available on Microsoft store?

[pine wharf]

hope in the next 12H

[cedar bloom]

I don't see egoista event

[civic shadow]

Same and also no update for Microsoft store

[acoustic hollow]

No update for windows ,

[oak badger]

[bold ermine]

this comes pretty regularly, first time I took a ss

[dark marsh]

Has windows update released yet? Cannot see it in the store @steel minnow

[oak badger]

look at the message above, it explains everything

[midnight tulip]

If they alredy know it will take 3 day's to certify why don't they do it in prior to deliver on time this company is not a startup .. GL know every timeline then why don't they plan before to release it on time @steel minnow

[steel minnow]

no

[midnight tulip]

GL is careless about Windows players they make most of money from windows players but they don't release on time

[oak badger]

if you say so man

[steel minnow]

This is not within our control

And we cannot send the build to Microsoft before all other platforms, it's just not possible

We send to all platforms at once

[timber pelican]

Is windows update out?

[midnight tulip]

Then , GL should send atleast 3 or 4 days before the season ends

[static coral]

bro relax, if u are this eager to play, download from steam, these things take time sometimes

[warped mirage]

Come on, I play A 9 since 3 years but there was not one single season without bugs, issues,...no update in 3 years what works fine

[mental apex]

Knowing the specifics of Microsoft's work, you should have sent to all platforms in advance.

[steel minnow]

That was not possible

[mental apex]

Why? You used to send updates on Monday. If Microsoft thinks for 24 hours and you sent it on Monday, we'd have an update now.

[cold dust]

well guess no update still.... 😦

[queen python]

madmarvin has been warned

Reason: Bad word usage

[mental apex]

If a developer makes changes to the app code and publishes a new installer package, the certification process can still take up to three days. Microsoft recommends that developers who are publishing their creations to the store for the first time submit a certification request at least three days before the project's desired date of availability in the Microsoft Store, or use the app launch scheduling and cost feature.

[steel minnow]

because it wasn't ready earlier?

[mental apex]

So it's not a Microsoft problem, it's a GL problem

[steel minnow]

Okay buddy.

[dusk bough]

no season moment

[hollow loom]

no season moment . Problem

[midnight tulip]

new season will start in 2 hours if not tommorrow will start

[dusk bough]

but theres people already seeing the LP

[midnight tulip]

maybe bcz of no update on windows thats why its not showing

[dusk bough]

im on steam

[bold ermine]

no update here 😢 on microsoft store

[cold dust]

I'm just steamed, not DL'n another edition I want my Windows

[civic shadow]

Yea this is horrible

[midnight tulip]

On Android also no new season
This is Android Asphalt 9

[civic shadow]

How come you see this. I don't even see this screen

[simple sage]

Is windows Update out Yet

[low leaf]

🙏🏻

[compact vapor]

pls update not available on ms store

what time will the update come?

[midnight tulip]

New season is live now.
For Android users

[static coral]

this is a windows channel, everyone knows new season is live

[dense tide]

the update is not appearing in windows

[simple sage]

@hollow stream

[midnight tulip]

I know it's windows channel .. I posted that because to let them know that windows still not got update but Android players are already playing ..
What GL doing ? @steel minnow

[steel minnow]

We are waiting for Microsoft. I have told you many times.

[worn scaffold]

the update is not appearing in windows🧐

[midnight tulip]

We also asking many times where is update why don't GL CARE About it ?

[steel minnow]

We cannot do anything to speed up the process

Patience would be nice.

[dense tide]

oh

[floral echo]

by when can we expect the update, any idea?

[shy aspen]

GL is saying that they are waiting for Microsoft. It's not Microsoft who was late - it was GL who missed terms.

[dense tide]

now I see. Understood Codin ^^ for 1 moment I thought my pc don't runs A9 anymore 💀

[floral echo]

haven't faced this issue before..

[compact vapor]

true....

[dense tide]

just wait. microsoft issues, is not GL problem, not a problem by codin. somenthing is wrong with Microsoft if not then play at Steam version bro

[floral echo]

it is,what it is... can not do anything about it..

[compact vapor]

but on prev. update, not like this

and but steam already lived the update...
sorry oot..

[floral echo]

i was trying to reboot my device... LOL

[white plover]

why is there no mp

[compact vapor]

and i think on 6 pm the update was lived (on my country)

[midnight tulip]

Bcz GL Don't want us to play anymore

[floral echo]

on that note, i think i have always updated the game around that time... let us see...

[compact vapor]

u see, some events was lived at 6 pm (on my country) and idk where u from cuz i dont know what time was there... 😌😅

[midnight tulip]

FOR this issue GL should give compensation LEGEND PASS 🤣🤣🤣🤣

[compact vapor]

AGREE!! 🤣🤣🤣

[shy aspen]

Legend Pass 99% OFF

[cold dust]

can't even play MP to calm down

[midnight tulip]

i got pop up to update the game redirected MS but there is no update

[compact vapor]

what about 100% off 😂😂😂

[cold dust]

we won't get any MP until we get the update

[white plover]

@cold dust hopefully released soon

[cold dust]

Well there is also this

[gilded prairie]

Any gameloft employee,please tell us the time till the update for windows

[cold dust]

they don't know they blame it on Microsoft

[sand isle]

What's happening? there is no update in the store

[shy aspen]

On the next update they will blame "Moon".

[sand isle]

Can I safely and without consequences download the update version from Steam?

[stone wharf]

last season the update was atleast 1 week available before the season started

[cold dust]

GL was late submitting to Microsoft...the file(s) must be verified before released in the store

[sand isle]

I see that on Steam, the update has been implemented. can i update from there?

[cold dust]

only for steam, the Windows specific version will still not be updated

[stuck quarry]

Yes. Yes everyone, steam is working fine

[sand isle]

Can one of the admins tell us when this situation will be resolved? How is it possible that there is always no answer to our questions when there is a problem?

[stone wharf]

the reason why i don't even play on steam is because it's a thrid party launcher which means it's got to start update pop 5 windows when it does and impact the performance

[cold dust]

thats why I don't use steam... so I wait

[winged storm]

no update

[stone wharf]

whereas ms is just click and play

[winged storm]

i cant play multiplayer or go to seasonal events

[lapis forge]

same issue to all windows players rn :l

[stone wharf]

not even forgetting the fact that the showroom to which we were waiting for 2 months was delayed 1 week

[cold dust]

there will be no MP until we get the update

[sand isle]

How could they not know? Look what Codin changed his name to! 🤣

[sleek crescent]

Nothing

[compact vapor]

I might never play it again 😑

and how long will it take for Microsoft to approve the submit from Gameloft?

[round bolt]

Use GMT instead and everyone will agree.

[fringe isle]

No tokens ?

[compact vapor]

r u get the update?

[static coral]

Update out?

[fringe isle]

Yes steam.

[compact vapor]

While waiting, I'd better play FC 2K24 while waiting for the update to come

[boreal sun]

what ?!!

[cold dust]

We are stuck like this until update comes out and no one knows when

[marble root]

Just got this message on Windows: But till no update on Store..

[sleek hemlock]

Can't play.... open the game, and i'm redirected to an update, but there's no update on MS store...

[manic raptor]

https://tenor.com/view/kyriostsahs-lonely-waiting-quarantine-life-gif-18073672

[cold dust]

https://tenor.com/view/patrick-star-to-do-list-nothing-gif-24537824

[astral mountain]

Is there any news on the MS/Xbox update not being available?

[dusky heron]

No　update,,,

[cold dust]

GL did not submit to Microsoft on time
we now wait for Microsoft to release it in the store

no idea on time

we are already a day behind all the other platforms....events have already started 😦

[astral mountain]

Wow, really? That completely sucks!!

[cold dust]

this is the policy

[sharp sentinel]

are microsoft store players need to install steam to get new update?

[astral mountain]

Not on Xbox...

[cold dust]

it will not install the Windows Specific version and Steam will make your game slow down too as it uses more memory as it runs in the background
I wont do it

[dusk talon]

yeah. steam is only for rich ppl

[stuck quarry]

hy

[cold dust]

Only thing I use steam for is to cook vegetables

[dusk talon]

good one

[floral echo]

come on man i am loosing it!

[peak carbon]

Perhaps it is a good sign and we all should go out and play some ball! 🙂

[white plover]

@steel minnow when can we play

[lost ibex]

when update comes

[floral echo]

he is so ashamed to reply

[rigid wing]

Why there no update in Microsfot store version

[floral echo]

apperently they forgot to submit updates on microsoft store

[cold dust]

Come on GL I can't wait to see all the new bugs in the update🤪

[floral echo]

not be able to play, is not the issue, updates are exciting

[cold dust]

Maybe I could go do some outside work

[warped mirage]

The explanation and apology from GL on hot-topics is appreciated. 🥴 (there is none)!!!

[floral echo]

few million tokens for our struggle would be more appreciated..

[queen python]

CiviL#7543 has been warned

Reason: Bad word usage

[sharp sentinel]

when i try to play the game on microsoft it shows need to update but there is no "update" button on MS 😄

[floral echo]

i can play though

[warped mirage]

https://tenor.com/view/alicia-online-gif-25983045

[stuck quarry]

where's windows update :weirdchamp:

why always windows, coming last and having dumbage update delay

[astral mountain]

Please update the Xbox version of the game!!

[warped mirage]

no windows - no Xbox 🤦‍♂️

[indigo coral]

They are removing A9 from windows. 🤣

[wraith magnet]

🤣

[astral mountain]

I know -- They need to be updated.

[vague lintel]

I found it relief here to read Funny comments

[indigo ridge]

No update on XBOX perso

[hollow stream]

Why you ping like im a a9 team

[indigo ridge]

you work on it or you don't care

@hollow stream

[quasi maple]

no updates yet pls fix

[peak carbon]

True, can't focus on anything else but the update, time stands still 😄

[stuck quarry]

It’s a problem on Microsoft’s end, not the devs

[raw harness]

I can't update from microsoft store win 10!

[queen python]

vaidik606 has been warned

Reason: Bad word usage

[cold dust]

no one can

[iron otter]

Hopefully GL gives us a compensation for this

[acoustic hollow]

Worst system ever

[raw harness]

😁

[iron otter]

I mean, no information? Nothing under "Hot topic"... Come on GL, thats just lazy

[uneven knoll]

Codin said on another channel that the update will be available as soon as they (Microsoft store) approve it

[stuck quarry]

🤦‍♂️ have u been living under a rock here

[iron otter]

Yeah, but they should still give information under "Hot topic" just to be clear

[sand isle]

On another channel? It's soooooo far for him to stop here where we all are.

[uneven knoll]

If nothing happens between the next hours they definitely should

[wheat nexus]

Where are the updates? ? ?🤬

[sand isle]

They will surely compensate by having less time in the game for the same money.

[iron otter]

Yeah, sounds about right

hm

[sleek crescent]

I think at least 20000 tokens. Old and new

[clever eagle]

Guys, I think I've found the problem they sent the update to Microsfy not Microsoft

[floral echo]

20, that is what they are going to give as compensation 😄

[sleek crescent]

20 per minute!:)

[rigid wing]

when the update will come to Ms store @thin whale

[floral echo]

ohh, how i wish.....🤣

[iron otter]

yep, and a few bps for Lancer

[honest urchin]

hi

[indigo ridge]

No wrong man

[stone wharf]

this should be a learn from your mistakes type of situation next time release the update atleast 2 days ahead

[static coral]

that is excepted but most probably will not be implemented by them i think

[midnight tulip]

This season they reduced everything..
Tokens 1250 to 750 in LP

[final rose]

where is the update

[cold mural]

whens the update coming

[cold dust]

Nobody know's man ...

[slate forum]

there is no update in microsoft store how can i play this game?

[zenith willow]

No idea

[shy aspen]

They should give us a 100 tokens each time when I am running game just to find that update is not yet available 🙂

[warped edge]

Play on steam
Even though the performance is sh**

[boreal plover]

No events, no mp, and worst of all NO STATEMENT FROM GL about what is going on!!! really?

[sharp sentinel]

uninstalled the game and just installed again still i cant play 😄

[boreal plover]

LOL wont do u any good just have to wait till u can get the update

[half spruce]

Will you help me tell full form of GL

Okay gameloft got it

[frank agate]

Is there a way to get notified when the update is online?

[boreal plover]

HA thats GL job. 1st thing U should see when opeing this is a statement from them about what is going on. It needs to be on the GAME NEWS FEED

Wow got some real Einstein's running this clown show.

[hybrid mist]

It's GLs fault for not getting the update to microsoft in due time

[boreal plover]

Prolly so but what is the reason for the lack of communication with its player base?

[hybrid mist]

the reason is that they don't care about windows/xbox, it's all about mobile phones now

[stuck quarry]

No codin said it was Microsoft’s fault They probably have to approve the update or somth

[boreal plover]

LOl why would u beleive that?

[stone wharf]

i'm on discord since 7am waiting for something new

[boreal plover]

right and all u get is crickets...

[sand isle]

There is no end to GL arrogance. What is the reason that no one wants to address us?

[boreal plover]

the update should have been in LAST WEEK

[coarse flower]

e

[sleek crescent]

What happens if my daily pass expires in a few hours? And I miss all the benefits because of no update?

[quaint blaze]

Then you can go through weeks of torture through customer service until you get someone

[stuck quarry]

Bc it makes sense + if all the other platforms work right then the story checks out

[midnight tulip]

As per my knowledge. Last 5 seasons GL released update atleast 5days before season ends .. how it possible that time . .. why not now .. so it's not Microsoft fault it's GL fault not to submit the production files to MS if they have submitted 1 week before atleast today we could have got the Updates On MS

[shy aspen]

In GL vocabulary there no such words as "right", "on time", "generous" and so on... 😛

[cold dust]

Can anyone even remember just one time, there was not some kind of issue with an update (even if it came out on time)?
in 5 years

[still hollow]

you can play in steam

[queen python]

zoccaerg has been warned

Reason: Bad word usage

[cold dust]

||BLEEP|| Steam

[frank agate]

Does our windows acc data carry over to steam?

[sand isle]

See what it says below Cortney. They still make fun of us!

[still hollow]

yup

[frank agate]

Oh nice, so I can just download asphalt 9 on steam and play the update there?

[uneven knoll]

Lmao that’s not related with the update, her status has been like that for weeks

[quaint blaze]

haven't yall notice that GL makes fun of windows and xbox players? They literally seem to troll us the most

[pine wharf]

Don,t forget the pay wall the deus event car

[still hollow]

yes. just you need to sunbit code from your microsoft account

[cold dust]

so it was probably her job to give to microsoft and she forgot just like she forgot to change status

[frank agate]

Does it remove my account from windows though? Or can I switch between both freely?

[still hollow]

you can switch between both freely

[frank agate]

Nice, I got theupdate now on steam

Thanks @still hollow

[stone wharf]

if our only concern was platforms then no one would complain

[stuck quarry]

Can we connect account to both steam and x box???

[still hollow]

yes

[stuck quarry]

I currently have my account connected to xbox only.If i connect it now to steam can i update game through it???

[stuck quarry]

Yes

[still hollow]

there are i think 500 people that playing asphalt in steam right now
and this is how im playing
you can do it also

[stuck quarry]

At least everyone on windows will probably get a compensation

[still hollow]

sure

[quaint blaze]

Not xbox though they never do anything for xbox

[still hollow]

here you can sumbit code for your asphalt steam account and to connect it. there the update already find out. @stuck quarry

[stuck quarry]

ok let me do it👍

[raw current]

Hello ! How long does it take to update ? Without Steam

[stuck quarry]

currently no one is able to update

[hushed pelican]

For those who managed to switch from Microsoft to Steam, how exactly was it done? I tried with the transfer code but I cannot even get the code from the Microsoft version.

[still hollow]

why you cant get the code? you need to press "sumbit code" and copy it to the steam account

[raw current]

Seriously ? A9 on Microsoft Store is dead. 🙂

[hushed pelican]

That is the problem. I know that in order to get the code, I need to log into Steam in the Microsoft version, but it says I am already logged in and cannot open anything up.

[still hollow]

i dont understend. send a picture

[lethal cypress]

@raw current Please dont tell me the game dead

[raw current]

Sorry

[stuck quarry]

Apparently so

[hushed pelican]

To the left, my current "Racing Through Fire" version of the game, with no option to generate a code. To the right, the freshly installed Steam version, which can allow a code to be sumbitted by an Xbox account.

[still hollow]

idk. you need to enter your xbox game version and to connect there.

[hushed pelican]

That's the thing. It logs the Steam account in AUTOMATICALLY, so I cannot get a code for it. I have already tried unninstalling the Microsoft version to login manually, but it was also automatic.

[lethal cypress]

i cant get Asphalt 9 UPdate on microsoft strore

[hushed pelican]

There is basically nothing to click that brings me a button written "Generate Code" in my Microsoft version.

[still hollow]

probleme. idk what to do.

[lethal cypress]

bro cant get update help

[uneven knoll]

Not available yet

[lethal cypress]

when will it come

[uneven knoll]

Nobody knows

[static coral]

Bruh, read the above chat

[lethal cypress]

i know when will it come i am asking

[raw current]

It seems to me that everyone has no patience :))

[lethal cypress]

i was just asking

[raw current]

I didn't say anything to you. Chill

[lethal cypress]

ok

its weird events locked

[sharp blade]

Steam update but not on Microsoft store yet💀

[lethal cypress]

😦

[midnight tulip]

This seasonal event is so worst.
It's not FTP. YOU WILL END UP IN FIRST STAGE ONLY IF YOU DONT HAVE P72 CAR

[fierce edge]

I cant seem to play the multiplaer

when will this issue be resolve?

[raw current]

We not know 🙂

[fierce edge]

my friend on android said to say the issue here since he has multiplayer

[static coral]

After update

[timber pelican]

every windows user being impatient

[fierce edge]

ok hopefully we receive compensation i cant get 5 token from daily task

[still hollow]

lol this is your teuble?

[fierce edge]

teuble means what?

[silver yarrow]

I would not be surprised if there's a Lotus Evija car hunt, since it goes to 5* rewards, was released in 2020, and is 1 of 3 seasonal cars below A-Class this season. #My2CentsOfSpeculation.

[floral echo]

nothing will happen within 24 hours, i guess

they are not even communicating....

[tough delta]

windows - no update:

[supple tusk]

Same here

[hoary shadow]

Me too 😫

[floral echo]

Sorry but just got an ETA on the Windows update. It's looking like early next week at the moment.

[hollow stream]

🚨 **Windows update is currently delayed. **

[covert needle]

why cant i create a steam code? @steel minnow , its saying there is a server error

[floral echo]

just got this form their moderator....

[midnight tulip]

Really we don't know this since yesterday

[hoary shadow]

ok codin i hope will be quick

[sleek crescent]

This a clear case of at least 30k tokens compensation

[hoary shadow]

lol all cars of the new update

if they fix

[sharp sentinel]

there is no any authorized person to care about microsoft users?

[floral echo]

LOL... Pathetic

[stone wharf]

lmao and they said it's on microsoft

[north bone]

Hi, we have to wait for asphalt update on windows

[stone wharf]

so we just lose over a week worth of progress because they're lazy or what?

[sharp sentinel]

till when

[north bone]

I want to try the showroom

[craggy shadow]

Same

[silk briar]

They need to give us a compensation for the unavailable update, while the new season already started

[floral echo]

i dont know.. and i have no idea how steam works

[sharp sentinel]

other platform players sharing their SS with new content but we cant even login the game lol

[hearty ridge]

Wow, we'll have to wait this long? 🤓

[stone wharf]

atleast 1k tokens or enough blueprints to unlock a car

[north bone]

I hope they will let us know a date for the new update soon

[floral echo]

probably they will give us nothing, we are getting our expectations on another level

[sharp sentinel]

if we need to wait 3-4 days gg

[royal helm]

Then they should allow windows players to still go on and play till the update is available. This isnt fair on your loyal supporters

[north bone]

What if they no longer update asphalt on windows?

[midnight tulip]

The game is going downhill gradually until it hits rock bottom and everyone moves on from it just like every other game

[floral echo]

what will you play? only carrer mode is available

[stone wharf]

play solitaire at the moment

[turbid marsh]

then we will get a life 🙂

[silk briar]

You can play, but it's only some daily's, clash attack and career

[royal helm]

They can make daily and mp available much quicker then the update will be done.

[floral echo]

nah... they already banned certain versions of android... if that was the case, we would have already known that

[north bone]

Then we'll just have to wait, I don't know when

[sand isle]

it was high time that this multi-year money grab ended. goodbye and thanks for all the fish

[floral echo]

i am playing though...like i am able to log in to the game

[north bone]

At least 10 thousand tokens must be given to us

[stone wharf]

that's like $300

[hearty ridge]

What's the compensation? For missing out on so many daily tokens and reps? 🤔

[north bone]

Maybe they only give us 50 tokens hahahahahhah

[sand isle]

anything less than a free LP for the season is shameful

[royal helm]

I can log in, and that is all. It may be time to change to another game aas this is getting pathetic.

[stone wharf]

@sweet quarry what will be the compensation for this many days of waiting

[sharp sentinel]

is it possible we need to wait till next week? or just couple of hours more

[midnight tulip]

Maybe 3 bps and 150 tokens and 2000 season coins compensation.. they don't give much 😂😂😂

[silver yarrow]

Microsoft Store players could connect their account to a Steam install and play that way as a workaround, but yeah I'm feelin for you all rn as a Steam main.

oh wait, nvm, can't even get in-game to get a transfer code... 💀

[midnight tulip]

This is best time move on from asphalt 9

[floral echo]

being optimistic is a good thing to have

[stuck quarry]

😂 alrighty

[stone wharf]

if only it was that easy

[acoustic hollow]

Ye asphalt vale kabhi nahi sudhrenge b.c

[sand isle]

@thin whale Please change the tag. This makes no sense!

[fair grove]

Steam is slow. All the players in my club are Xbox/Windows, were all taking a big hit here. There needs to be compensation for this.

[acoustic hollow]

Obviously

[thin whale]

Hi there!
Apologies for the confusion, this tag is for a different game our team moderates for!

[wraith magnet]

[queen python]

trapguardian has been warned

Reason: Bad word usage

[floral echo]

so if i install steam, and generate a code in the game, i can enter the code in the steam and i can play the game? without any kind of update?

[sharp sentinel]

you can play the game in steam if you already generated a code from microsoft

i just installed steam asphalt all new content already released in here

[floral echo]

ohkay...

[grand creek]

what's happening with Club Rep? I've just done 3 races but::

[ancient saffron]

windows.exe stopped working

[floral echo]

do i have to download the game again on steam? @sharp sentinel

[sharp sentinel]

yes ofc

[floral echo]

nice 🥲

[still roost]

Where is the update ??!!!!😭😭😭

[cedar sun]

#🔥・hot-topics

[sleek crescent]

If they don't give at least 20k tokens(old or new), I will stop playing. This must be the worst ever mistake made by GL. At least 20k.

[uneven knoll]

[stuck quarry]

They're working on it

[cedar sun]

Good airflow

[opal summit]

indeed

[fierce edge]

Hello does anyone know what we will miss out on if we wait till next week? What events will expire

[acoustic hollow]

Really 😆😆

[midnight tulip]

only car hunt expire if you are new player everything else will not expire

[oblique oyster]

without update we lose 15 tokens daily. 50 reputation for your club, play 3 multiplayer, play 3 special events

super precious tokens that usually give with a countdrops

[quiet barn]

early next week??? wth man

[halcyon elbow]

How ? It seems we cant get past the "please update" screen.
So that means we can't play until early next week ? :/

[hollow lily]

Respected Sir/Mam
The new season requires a new update. But whenever I try to get the update for the new season of A9 from windows store it just doesn't pop up. As a result I am unable yo update to the latest version and thus not able to proceed. What should I do?

[north bone]

Wait

[halcyon elbow]

For now, just wait until early next week.
See messages above yours.
It seems we can't even use steam since we can't access the link account settings

[clever eagle]

So was this update for Windows NOT sent at the same time as all the other ones as previously stated, and was/is still being worked on? Who knows, next time on Unsolved Mysteries....

[halcyon elbow]

Stores have policies for updates, they probably weren't able to have it approved in time
It seems steam works so no issue with the game but you can't generate the linking code as you're stuck with the update screen

[clever eagle]

For Windows Store it's 24 hours or 3 working days at most, considering the timescale GL are stating it seems like it wasn't submitted.

[fierce edge]

what about mp2? Considering update will come in 7 days approx

[hollow lily]

Bro I am connected to steam as well as Xbox and I am still not getting the update

[halcyon elbow]

Yeah, I didn't want to speculate but maybe they were too late or there is issues on Microsoft side.
Or both : There was things that Microsoft wan't modified

[quiet barn]

Next week 😦

[halcyon elbow]

Early next week :/

[midnight tulip]

Then come inbox I will give you list what you will loose in mp2

[halcyon elbow]

I hope they will give some compensations

[floral echo]

don't know... but i can log in... play daily events though, do not know if that would be available tommorow

[fierce edge]

its fine I wont be able to get those stuffs anyway unless they give us as compensatiob

[halcyon elbow]

How ? I am stuck at the "please update" screen...

[floral echo]

i really do not know... let me share ss

[midnight tulip]

In MP2
1200ST 200 TOKENS 300K CREDITS YOU LOSE NOTHING MUCH IN mp2

[halcyon elbow]

That's were I'm stuck, I can either update or... nothing else (apart from closing the app)

[midnight tulip]

They said true new update is ready to roll by next week 😂😂😂 but they forgot to mention in pop up window

[floral echo]

I am getting these

[indigo coral]

A9 should be declared more than just a game but a contraceptive course.

[hollow lily]

Not being able to grind feels so different

[static coral]

I think Microsoft must have declined the update due to some concerns, thats why ETA of next week

[hollow lily]

Yes on that topic can someone explain on what basis do we get the bps from the free packs..... I want the current gl bps but I get d class or c class bps......

[midnight tulip]

Who knows if it is completed in week or more 10days ..bcz there 2 holydays

[quaint cave]

Seems that Gameloft has their own ingame hackers. This footage is from a weekly event race...

[turbid marsh]

is this the latest version ?

[quaint cave]

No. I also don't have the update yet.

[uneven knoll]

Sometimes the internal checkpoint messes up and teleports bots in front of you

[fierce edge]

that doesn't excuse the fact that they drift above 400km/h

[turbid marsh]

bots don't have the same limitations players' cars have

[fierce edge]

that is not fair

[uneven knoll]

Lmao

[turbid marsh]

LL controls the game ... full time

[ornate arrow]

What will be the compensation for Windows player?

My personal daily loss is:

Daily 65 tokens
2-3m credits
18-20k daily rep.
Many BPs from various events.

How does Asphalt think to compensate my loss?
We are a top 100 team and my team averages 150-170k rep / day.

This is really a very big mess.

I am really curious how Asphalt team will compensate their players. Whatever they do, none of the competitor players and teams will be happy. Maybe only F2P players will be happy.

But I also understand. It is very hard to please everyone.

When I started to the game in February, there was a big outage on Asphalt servers and none of the players could play the game for several hours. Even then they compensated it with lots of token, credits and 20 season packs. Surprisingly that made almost everyone happy.

So, for a few hours so much compensation... For a week delay? Let's wait and see.

[errant scarab]

Hi, we can play on Steam for now I think

[tardy canyon]

you are talking to a Wall bro!!

[ornate arrow]

Not the same. No ads on Steam. There is no way I can earn daily 2-3m credits on Steam. Also pricing policy is different in the platforms.

[hexed stream]

@steel minnow this Also Effecting on Clash . many cant do their Clash Attack bc they stuck at loading Page. now we will stuck at 10% Ranking bc of this Delay

[sacred ivy]

Issue of the day!

[ornate arrow]

We can reach the Clash somehow and can attack. Also we are being attacked. It works for us and we luckily keep 5%.

But, it was a massive help us to get club reputation considering all of the teammates are LP holder. This season we ended at 5.8m rep but to be honest noone cared after 5.2 as none of us had that S Class car, so import part was just useless for us.

[harsh burrow]

steam its good

[shy aspen]

With all those delays, bugs, mistakes and so on, I thought that GL already touched the bottom, but they keep surprising me and digging even deeper and deeper.

[hexed stream]

i think at this point they dig from one point in planet Earth and come out from other side Now they r going out of Earth Space and Milky way Galaxy and then going out of the Universe. sadly after that they dig a hole in every Universe in Multiverse in their way

[thick rain]

🤦 😂

[sacred ivy]

same happning to me 😦

[brave cedar]

I don't mind waiting another week for the new update, but at least let me play the game in the meantime...🤡

[final rose]

Do the clash ! Lol

[stuck quarry]

Turn the ghost on and pretend it's mp

[final rose]

Hhaaha good Idea
1v1 mode is back

[keen barn]

A total joke the update delayed by 1 week! How disrespectful towards your windows players! Such level of amateurism must be unprecedented too, happy 5 years anniversary, here's your gift, you can barely play for 1 week and will lose tons of different progress types (credits, reps, TCs, blues, greens, BPs). Luckily I did not buy their daily this time!

[stuck quarry]

Will have to replay defense so I can 360 some lol
For the true mp experience

[knotty ivy]

Yet another reason why I don’t spend money other than season pass and lowest amount from this time on

[clever eagle]

Been playing since launch, I'm guessing GL wants me to finally get those last 8 tokens from this challenge. I mean there's nothing else to do.

[young kiln]

Hey @sweet quarry what are you going to do about this? Can we have a proper update please? Does the update work on the Steam version? How is the store different over in Steam, I can't find any documentation on how it's different, but some users have claimed there's no ads to reduce waiting time / get cards???? Just when I thought you could haven't a worse update than the raging bull season you have no update 🤣 😭 . Plz free Countach Key for PC Players!!!!

[limber wing]

Hello. I'm a Windows player and for the past 2 days Asphalt 9 has been telling me I need to update, but there's no update in the Microsoft Store. I've even uninstalled the game and reinstalled it, but I still get the same message: I can't play it 😦

[uneven knoll]

Just no ads, that’s all

[uneven knoll]

Flowrie has nothing to do with Asphalt, check #🔥・hot-topics please

[limber wing]

is that what you're talking about? #🔥・hot-topics message

[uneven knoll]

Yup

[polar urchin]

What should we all should receive as Compensation, if the update will take a week or more than 24 hours:

• FREE LEGEND PASS for the whole season
• 2000 tokens
• 10 million credits
• 100 Blu prints Bugatti Chiron (If the update takes a week)

[quiet barn]

I mean idk abt all that, but some tokens and bps would be nice

[rapid drift]

Whats so different that you cant earn the same amount of credits on steam

[quasi maple]

when will the update come

[molten dove]

Next week at most

[quasi maple]

why?

[molten dove]

GL's estimation, go to #🔥・hot-topics

[uneven knoll]

#🔥・hot-topics exists

[quasi maple]

why do they always give good legend store on these times

[vestal herald]

How do we get ahold of a support agent?

[jade nest]

Why is the windows update delayed

[oak badger]

send emails to microsoft complaining, might speed up the process

[unborn orbit]

What about the daily pass or mp pass? Will they extend the time im. Losing 7 days each...

[daring ermine]

In Au that against consumer law, it is called services not rendered, I want refund

[fallen hearth]

We will do that too 1 day, paid for the multiplayer pass for free, can't use the other pass either and credits and tokens are lost... Shame on you GL

And you don't have to come to me with 500 tokens or anything like that

[daring ermine]

Good time to Write review in ms store

[polar urchin]

Forcing us to play on steam is not right. I'm getting to the point that I have to. It needs to be taken care of ASAP....

[hollow sinew]

"New season and a new update!"

...

"Oh, but you can't play for a week. Have fun!"

[slim tiger]

Steam users have this problem?

Xbox can't find game updates

[daring ermine]

No

[slim tiger]

let's migrate to steam

[polar urchin]

Steam user are already updated.

[daring ermine]

82% on my way

[timber pelican]

When is update on Xbox

[daring ermine]

3rd octr

[stuck quarry]

No class cup?? Wth? I'm not switching to another platform to play. I would have unlocked p1 and been able to finish at least 1 flag in career!
This is bulldookie GameShaft

[daring ermine]

Can't use same acc in steam, GL sucks

[quasi maple]

cant they change mp season like they do in mid season without any updates

[daring ermine]

they could and daily's

[slim tiger]

p1 easy unlock

[stuck quarry]

@slim tiger ik. I've only been on this acct for a few months though. It would have been unlocked tonight with a class cup. I just can't believe there isn't anything to do.

[slim tiger]

It was just a joke, what if it appears in the legend store xD?

[daring ermine]

https://support.xbox.com/en-US/help/subscriptions-billing/buy-games-apps/refund-orders

Refunding Event Passes, share this link guys, will cost GL a fortune

[stuck quarry]

Does anyone know how to connect A9 to steam??

[stuck quarry]

@slim tiger It does rarely and I'm trying to save coins for new events/cars.

Just aggravating they can't ever give an actual reason why it's delayed. They always just say "sorry" give some mundane compensation and blah blah blah.

[cosmic nacelle]

I just requested two passes, thanks for helping👍

[polar urchin]

I will reply over and over. The compensation has to be big,... If the update happens tomorrow, then at-least 200 tokens, 100k credit, and packs. If happens in 48 hrs, Double the previous reward. If it goes on for a week, everyone gets LP. Simple.... I will say it over and over. The longer it takes, the more the reward.

[oak badger]

[daring ermine]

I'm already out 500 tokens, 2M credits, that doesn't even begin to cover it

[stuck quarry]

can't even claim daily credit heist

[thin pike]

Till when will this happen?

[marble root]

As per hot topic, it says after 1 week..

[static coral]

Bruh, that doesnt even covers the daily reward and stuff

[polar urchin]

Yea, I know. But you know GL, they are cheap on compensation.

[young kiln]

The clock is ticking, and the events are disappearing. Next week. Outrageous 😭

[hearty ridge]

Yes, no new events, no mp, just clash is active now, dead environment

[white plover]

when will there be an update

[polar urchin]

Supposedly the 3rd
Or you can download steam, and play there.

[warped mirage]

until the issue is solved 😆

[hearty ridge]

They say early next week apparently

[sharp summit]

To Gl, I expect you'll compensate your mistake in a proper manner.

[acoustic hollow]

Right brother

[bold ermine]

lmao it will be likely 50 tokens and 3 new tech packs

[past whale]

no events

[slate narwhal]

@hollow stream From yesterday I can't see anything in my game, no MP, no SEASONAL EVENTS, many daily events missing... I didn't buy daily pass to 'waste' it away idle. Who will give me back the days that I had daily pass and couldn't play? My daily pass is about to be over in 1D and I can't play anything until Gameloft doesn't release the update for windows. What about the NEMESIS event I'm gonna miss? What about my auto claims? I don't have them anymore. All these things you guys took in consideration that the player is going to loose?

[uneven knoll]

You’re pinging the wrong Codin lmao

[daring ermine]

https://support.xbox.com/en-US/help/subscriptions-billing/buy-games-apps/refund-orders

[slate narwhal]

Was the only Codin available in the list.... How should I know?

[uneven knoll]

eh

[slate narwhal]

Really? Showroom it's the new Codin name?

[uneven knoll]

Yeah he put that display name to make sure people know when it’s the Showroom release lol, but his username is still the same

[slate narwhal]

@steel minnow I wrongly tagged another name, kindly check my post.

[steel minnow]

If you can't play on steam, you'll have to wait. You can ask for a refund of the pass from customer care. As for the other issues, compensation will be issued once the update goes live on widows

[mental apex]

It's now impossible to connect to steam. In the game message about the update, which is not in the store.No access to game settings

[manic raptor]

@sweet quarry this also affects Clash. many fail to execute their Clash Attack because they are stuck loading the page. We are stuck in the ranking due to this delay and there is no solution. What happens now?

[ornate saffron]

people i want to connect my windows account to steam on a second pc but not allowing me to do so any solutions

[opal summit]

you gotta wait

[ornate arrow]

Windows version offers to watch you ad after you finish the MP games or event games. Depending on the event type and your position in the multiplayer, you can earn between 11.400 - 30.780 each time. You can earn less than 11.400 too if you finished 4th and lower, but then it doesn't worth to watch the ads.

And ads are not so long. All of the adds are between 14-30 seconds.

[stuck quarry]

Is there no watch ad option on steam version???

[shut vigil]

You can't watch Ads on Steam.

[uneven knoll]

Nop, not allowed on steam version

[ornate arrow]

No adds on steam. Steam users couldn't get even Ad blueprints (i8 and Lamborghini Countach-D Class)

[stuck quarry]

I have connected my account with both x box and steam.After Ms update can i play with xbox version or not???

[shut vigil]

I have something similar. I can't access the game on Windows.

[uneven knoll]

Yup

[timber pelican]

does steam has the update

[uneven knoll]

Yup x2

[timber pelican]

can steam connect to your windows xbox data?'

[uneven knoll]

Yup x3

[jaunty kayak]

rip 😦 got my i8 from ads

so even if we connect to both xbox and steam we still cannot update?

[uneven knoll]

Not on Windows/Xbox, but you can play on Steam version

[rapid drift]

But you only get 3-4 ads per day

[midnight tulip]

Good news for everyone.. now you can't even get credits from auto claim .. until next week

[stuck quarry]

how many times you can request a refund?

there is a limit on a month?

[timber pelican]

man how do i connect my xbox to steam a9
help

gameloft you baddd theres no update and you are focing me

[fierce edge]

Gameloft was able to give free revuelto key so they should at least give free deus key as compensation as its not highest ranked in its class like revuelto

[errant scarab]

I remember a key was required to share between two platforms, so now it seems impossible if you cant enter the game

[devout knot]

this looks like gl don't want to carry on with xbox version then

[gloomy portal]

Bruh.
There is no update in the microsoft store. Man what do I do? I am not being able to play.

Now don't tell me that windows players will miss out on events.

[fierce edge]

You have to wait till next week when update comes out, nothing has been said about the events we will miss, check #🔥・hot-topics for info

[stuck quarry]

man why does this happen to us?

[gloomy portal]

then what about the daily events that we will miss?

[fierce edge]

We'll have to just wait and see if gameloft compensates or not

[gloomy portal]

We are missing a key hunt then oh well...

[timber pelican]

never let gameloft cook

EA should buy asphalt so it will have no delay on each update

[devout knot]

method to play and connect our xbox account woth steam one is given in #🎮・xbox-issues channel

[gloomy portal]

the channel is no access

[devout knot]

uh

[gloomy portal]

i am not on xbox tho

[devout knot]

i think windows version installed from store can only run with login through xbox
mine did like that only

[cedar sun]

same works for Store version, same steps

[young shadow]

seems like i'm not the only one

i can still play the game but i have no new daily challenge or events

[devout knot]

well yeah bro

[hexed stream]

@steel minnow Hey bro . i will try to Calculate the min and max Rewards from the new Issue with Delay Update
ok the min amount we lose on each Day:
15 Token from Daily Task + 200k Credit from Credit Heist Event 170 TC from Daily Loot
Also from Clash Ranking Rewards :250 Token + 250 Clash Token + 1500 Clash Coin

Now the Max amount of Lost will be around This on Each Day:
60 Token from Daily Task + 320k Credit from Credit Heist Event 180 TC from Daily Loot
Also from Clash Ranking Rewards :250 Token + 1250 Clash Token + 2500 Clash Coin
for those who Bought Event Pass and MP Pass the reward will be Different
All MP2 Milestone rewards for MP Pass Holders
and free Event Pass for current Event pass Holders
this is the minimum fair Compensation u can ask Devs to Give to these Players

[devout knot]

looks like i am gonna wait for store update as only 66.57 gb space is left in my main ssd 😅

[static coral]

where is the compensation for the reps we would have made, progress we would have made in the events, bps we missed like in vlf, egoista and trion events ?

[gloomy portal]

look i have logged in from xbox , still I am getting that error.

[devout knot]

if you are on windows then you can follow those steps for playing through steam

[hexed stream]

i said its the minimum amount bro . i totally agree that the stuff i mentioned will not cover the lose of all players. but its thr minimum amount that they need to consider before they want issue a compensation

[gloomy portal]

steam is crashing

[devout knot]

but it looks like it is not working as expected for most (i haven't tried it because of space issues).

[gloomy portal]

bro gameloft gotta do some compensation cuz this is absolute bs.

[simple sage]

I couldnt agree more

[queen python]

sam48052023 has been warned

Reason: Bad word usage

[hexed stream]

Let say this issue stay for at least 4 more Days so 6 Days over all :
The Min Compensation would be : 6x15 +250 Token = 340 Token
6x300k Credit= 1.8mil Credit
6x170 TC = 1020 TC
250 Clash Token + 1500 Clash Coin

The Max Compensation would be:
6x60 +250 Token = 610 Token
6x320k Credit= 2mil Credit
6x180 TC = 1080 TC
1250 Clash Token + 2500 Clash Coin

[hexed stream]

i totally agree with u

[ornate arrow]

3-4? Just for 3-4 ads I wouldn't mind to play on Steam. Trust me it offers plenty of the ads.

[floral echo]

it is what it is guys, one mistake has already being done. Now the microsoft team is going to do, what they need to do. The thing is, GL is a company and a well known company, they have a business and the business in competitive, i am just wondering if they keep doing these kinds of silly mistakes where will their business go

[gloomy portal]

I think gameloft doesn't care. They only care about money and nothing else. They think that people will spend their life savings on a free video game which in reality isn't even free at this point. Too p2w.

[devout knot]

i gotta admit that it looks like microsoft and gl have partnered as with windows 11 2023 update which came yesterday, now we can't drag and drop a file in the address bar of file explorer for quick shifting of files and now gl is not pushing the update. Very much frustrated with both

[floral echo]

just noticed it....heh....

[gloomy portal]

This is why I use windows 10. It is alot better and faster than this crappy windows 11.

[devout knot]

Interesting thing about microsoft developing windows 11 is that they first remove the features which were previously present and introduce them with a new update as they didn't exist before 😂

[gloomy portal]

windows 11 is just crappy.

[hearty ridge]

Not just that, for the lost club reps too for the next 1 week

[pearl patio]

why i can't see the daily events like daily car looot for gold and other card collections for Class A

[devout knot]

bro you are on windows and the update hasn't released yet so it will not show events till you get the update

[queen python]

jotarodio_ has been warned

Reason: Bad word usage

[pearl patio]

thanks man

[woeful shuttle]

unable to play daily and seasonal events

[pearl patio]

no wonder why i can't see anything yet, and i thought it was problem on my end

season events indeed ended but we usually still see some daily events

[iron otter]

@hexed stream Nice work, hopefully GL will take notice of this and compensate us.

[rapid drift]

I cant get more than 4 ads and customer support said everything is fine.

[devout knot]

bro only 3-4 ads are available in the game

by any chance you get 5 you are very lucky

[rapid drift]

But some get more idk how

[fallen hearth]

Will they still be able to do that today with the update?

[devout knot]

just to say the daily d,c,b,a,s, low class & high class card packs available in the events are also needed to be compensated

[pearl patio]

damn mine just happened from today looks like you guys facing it from couple of days

[devout knot]

bro i too opened it today only as got to know yesterday that the update is out

well it has been 2-3 days now for others

[devout knot]

i just counted in mine and getting only 4

[rapid drift]

same

[pearl patio]

i knew if the update would be coming soon but nothing yet

[manic raptor]

I fully agree... I hope the compensation isn't a handful

[worn scaffold]

We all know that GL is very stingy, we're not going to get much

[fallen hearth]

Well, with 500 tokens or stuff like that, they don't need to come. I have both passports and they're expiring. I don't get what I paid for..

[quaint cave]

Not worthy being putting here which compensations Gameloft should give for this delay. The more you write and ask for, the less we'll get. Just don't waist your time, they already know what they'll give...

[lapis notch]

What are you expecting? I bet the GL will give us 5 new-tech packs with 100 tokens.

[lapis forge]

if you say gameloft only cares about money, then gameloft is losing some money now cause the delayed update don't provide the new season pass, so no windows or xbox players can buy it

[lapis forge]

I hope so ||and a free car too|| :))

[compact vapor]

i cant wait now

what

[lapis forge]

erm

[fallen hearth]

Congratulations GL, the daily events are now working again at least^^

[spice tide]

If we start writing, that GL will give us just a minimum of compensation, then they will only give a minimum.
But if we start making our requests and expectations heard, they will also raise the reward.
Let's stop saying:"Yes, they won't give us much anyway.... "

[compact vapor]

what

[gloomy portal]

uhhm... atleast you can get double of everything... right?

[flat gazelle]

wow

[compact vapor]

but i mean why can this?

[hearty ridge]

Thankyou, atleast the regular events are live now

Still no mp although 😦

[timber pelican]

microsoftstore.Asphalt9:FindFirstChild("Updates")

output:
error

[spice tide]

For what? No event to be able to do the 150 conditions required...

[coral gazelle]

hahaha SO I have generate Xbox Account with Steam account. After generating, A9 Win will appears Update pop-up, I cannot play A9 Window version but I can play A9 Steam version latest update. So I think I will play A9 on Steam for a while without missing any events 😆 I just wait to update A9 windows version when it's released to play again.

[worn scaffold]

🤔

[gloomy portal]

🤨

"Ferrari Enzo"

[raw current]

i think event ferrari is beginning

[worn scaffold]

🤣

😍😍

[hexed stream]

good for you . but u should know many cant do that

[warm seal]

@steel minnow really... what is happening? 😄

[white narwhal]

So, the latest update for Asphalt 9 Legends is not released yet in Microsoft Store?

[warm seal]

guys go for Stradale BPs!!! 🤪 it will be turned off soon

[simple sage]

A9 has gone NUTS

[final rose]

bruh

[static coral]

same here, bruhhhh...

[final rose]

bruh again

[static coral]

to get roma bps, u need roma, easy logic

[simple sage]

Asphalt is bribing us with this

[trim bane]

Why do your events always feel terrible to participate in, lately, gameloft? :[

[civic shadow]

Bro I don't have this

[hexed stream]

did u manage to Update A9?

[civic shadow]

No, I am on windows

[warm seal]

if the event will persist long enough 😉 I think it will be disabled soon

[static coral]

u can generate steam connect code, download game from steam and submit the code, u will have your account sync to steam

[iron otter]

Lol, the game is going crazy…!!

[civic shadow]

na

[keen bane]

GM what event is this?

[keen bane]

Ok great thanks

[timber pelican]

ui dont have roma nooo

[simple sage]

But my question is how will we get this key because the carpacks for 488 challenge EVO are not even available in the store yet

[turbid marsh]

it probably will, after October 4

[simple sage]

Stage 01 Completed What NOW Asphalt 9

[fallen hearth]

Stage 1 Also completed

[open monolith]

They play from steam

[turbid marsh]

SF90 Season Event is available for all .. even for those without the update

[spice tide]

OK, thanx u GL, but no Reputation Point?

[white narwhal]

oooh okey, I have installed the Steam version of Asphalt 9 Legends but unfortunately I can't play my latest progress from my XBOX Game Account

[static coral]

https://gameloft.helpshift.com/hc/en/15-asphalt-9/faq/2962-how-do-i-transfer-my-progress-within-windows-steam-or-xbox/

[white narwhal]

Settings > Connect inside the game?

[devout knot]

Atleast some happiness

[fierce edge]

Does the game support steering wheel?

[devout knot]

i don't think only controller and keyboard

[fierce edge]

ok thanks

[devout knot]

i saw one using the wheel but game took it as a controller only

[fierce edge]

maybe in the future itll support it

[devout knot]

https://www.youtube.com/watch?v=7D3vv1Uv7T0

[fierce edge]

thanks ill check that

[hearty ridge]

I don't even understand the purpose of this SF90 event

[fierce edge]

Its to help us get 5 token from daily task while we wait for update (if you own roma)

[hearty ridge]

What about multiplayer then?

[fierce edge]

That, and the rep task, not sure about

[static coral]

compensation event, meanwhile spend your money on this event until they fix the update and then on that event

[hearty ridge]

Not a good compensation👍
No use when you get stuck at stage 2 itself

[stuck quarry]

https://youtu.be/B23NtWcdJjY?si=FbSmR3tMKpGouH_q

[dusky heron]

When is the Aperta event coming?

[stuck quarry]

No its not showing

[devout knot]

only for xbox ones?

[timber pelican]

When is windows update

[verbal wave]

la saison a t elle demarre

[flat gazelle]

Gameloft where's Dodge Viper GTS riot?

[devout knot]

asking for this?

[stone wharf]

I'm playing from steam and there's no more than like 2000 people in each mp and daily events

[tardy canyon]

how to enable crossplay for existing windows racers into steam

[stone wharf]

you have to open both at once or microsoft before. In the microsoft version, go to settings > connect and choose steam, you'll get a code. In the steam version, go to settings > connect and choose xbox, type the code there, done

[tardy canyon]

tks will try and update u

[lapis forge]

update incoming? (not updated on windows)

[ornate saffron]

i think its updated regarding the zeruno car hunt

[lapis forge]

so where is the events???

[ornate saffron]

The event is up in daily events

[lapis forge]

do you have it cause I don't see any events rn

[devout knot]

you will see new events like zerouno, car hunt riot, egoista car hunt and nemesis car hunt

[lapis forge]

is it the same with not updated version?

[devout knot]

yes it will come in not updated versions too as there is no update for windows version rn 💀

[ornate saffron]

Yeah the windows store isnt allowing updates yet only on steam

[lapis forge]

okay 👌

[sharp sentinel]

When microsoft platform will be updated? Can any authorized person answer that?

[lost ibex]

#🔥・hot-topics

[sharp sentinel]

i saw that before but we really need to wait till next week 😱

[flat gazelle]

im playing on steam and i cant see it

[lapis forge]

around early next week

[molten dove]

Is the windows update via Microsoft here or not?

[fierce edge]

Not out yet

[molten dove]

Ok thx

[fierce edge]

np

[ornate saffron]

I am facing a issue my windows account and steam account are synced only one device which i dont primarily use is there any way to connect them both on another device as well

[karmic trellis]

mu microsoft store isn't workin

[uneven knoll]

#🔥・hot-topics

[karmic trellis]

is that the reason why