🤖・android-issues

[lament trail]

I can't log in with wifi, I've cleared cache and restarted wifi but still I can't log in using wifi

[mortal moth]

Why no decal and 911 bps for android...?
Stop this partiality!
@glossy vigil

[spring blaze]

Xbox is connected to Windows, you can't be serious

[torn anvil]

Yea, Im kinda disappointed lol. They should give it on all platforms, but nvm

They actually should give it to all players including android, ios and mac os. It should be a celebration for all players

[spring blaze]

Xbox and Windows is made by Microsoft. And you're connecting android to Windows using third party apps. 😐

Windows needs xbox login to play online, so basically they'll be connected to each other

[echo herald]

I see many have experienced the annoying pop up ads, usually happens after an MP race or between switching from the MP tab to an daily events etc., and I am curious how that issue was resolved for you guys? CC is not being helpful at all... insisting this is normal part of playing the game, not realizing that this is different than having to watch ads.

[spring blaze]

You aren't proving anything

Windows phones are dead and won't be able to run a9 anyways.
Like I said, you're not proving anything

[marble cedar]

nish#5700 has been warned

Reason: off-topic

[spring blaze]

Because they're both made by the same company, and if Windows needs an xbox login to play online events, isn't it already obvious? These people dude

[umbral owl]

https://media.discordapp.net/attachments/677833063668908050/882396856712306718/Screen_Recording_20210901-014857_Asphalt_9.mp4
Wrong route, barriers didn't stop to get into it.
Is it some sort of bug due to only GP. Because I do not remember doing it other times.

[copper obsidian]

Please GL fix the lag on Android 11, I play on Narzo 30a after updating Android 11, the lag is very severe

[vital radish]

Does chromebook count? If so is there a way to play offline because at school even with my hotspot it has trouble loading

[spring blaze]

Why on earth do you own a chromebook

[vital radish]

school provided. And I don't have a ton of money

[spring blaze]

Please buy yourself an actual laptop if you can, chromebooks are just down bad

[spring blaze]

Well I don't think a9 can run on it considering chromebooks are just really really bad

[vital radish]

I am able to run it. I just need good wifi

[urban iris]

bruh

[urban iris]

again

stop auto restarting loading screen

[rotund oasis]

Respawn in wrong way

[stark flare]

Apparently using Blokada 5 to block the forced ads from GL leaves you unable to play

[twilit laurel]

There are very very fer people connecting to mw in the mp1! Also same with mp2 and 1v1! Also the active club members arent showing ! My region is south asia

[woven elm]

connection problems continue

[ember sinew]

I was played special event, but my reputation doesn't increase.

[fossil edge]

Hi GL there ir a hack in the car hunt of mk2, are you notice about this?

This is the rute, please fix it, thanks

[ember sinew]

And this problem still happen until now

[remote sigil]

The rep dosent Increase , gameloft my rep is frozen after playing the MK2 hunt.

This needs to be adressed as its not our fault for cutting off time to complete the hunts , its not cheating if it isnt out of bounds.

[vital radish]

Same here

My rep not increasing

[spring blaze]

And using it is your fault

[lucid pine]

It's your fault to use the exploit.

[spring blaze]

Yeah that's what I meant

[lucid pine]

Sorry, wrong person

It's your fault to use the exploit

[simple hedge]

Tbh windows and Xbox are on the same platform

[gray stag]

Some ads is cost 60s, they are against the IGA (in-game adversiting) rule
Please do something on this

[simple hedge]

Damn nice Grey role

[eager isle]

Im not gaining any rep even though I'm playing

[vital radish]

Me too facing this issue? More than 2 days @eager isle

Don't know how long it will take? There is no confirmation from Gameloft side . Many pro players use shortcut (Cairo is one eg.)but they are still playing without any issues.

[fossil edge]

GL can you put in the hot-topics an alert about this exploit of the car hunt route? thanks

[young kernel]

@fossil edge the track as been changed

[fossil edge]

I am waiting for an official response from GL, we are helping to improve the game, the least they have to do is thank our help

[young kernel]

Ok

[vital radish]

Account has been logged from different location.....i lost my 3rd try...
Now i have to use 75 token
Please fix this bug

[fossil edge]

GL, please, check the cell phone registration, in the Grand Prix, many users lend their account to an expert player to make their 3 attempts, if you save the cell phone MAC record and put some logic to it that there is no more than one MAC in the last week or 3 days, this control would be enough to avoid advantages in the game, they had already notified it in the dev chat now please comply and put it into practice

[vital radish]

Race execution error and i lost my 20 points.... may God flosh you

[earnest folio]

New national guard event info button goes nowhere, says, "redirecting" 'white screen' nothing happens.

[urban iris]

why lagging is Rome only 6 gb ram bro 😒

also available 2 gb ram left and used 1.1 gb ram on asphalt 9

[floral stream]

O_O so fast

[urban iris]

win by forfeit is not working in 1vs1 pls fix

[drifting spire]

I can't login ,
Location Sri Lanka 😐

[drifting spire]

Game isn’t loading

[oblique mauve]

try vpn it may help..
also test ur wifi speed cuz the game required a stong signal

[warm copper]

its a normal issue , it gets fixed in some mins

[toxic cypress]

My game is freezing during the race. In single player it pauses, in multiplayer it messes up the game. Been playing in last 2 years never saw this. Is it the game or my phone?

[oblique mauve]

free some »RAM« storge space it may help

[toxic cypress]

It did not work

[toxic cypress]

Already unistalled and installed again and did not work... it completely freezes the game for 1~2 seconds. In single player is ok because it pauses but in multiplayer is a race breaking.

[urban iris]

seriously? 😒

does not giving rewards

pls remove oreo ads

[quasi yoke]

Lol

[grizzled kettle]

Lol

[gray mortar]

It stuck like this

[gray mortar]

Somebody xan help me?

[gleaming beacon]

I've been waiting for the game to load but how come it takes so long and finally the game has a network connection error. even though the signal on my internet is still fine. please fix this problem

[manic talon]

@gleaming beacon if the issue persists, please reach out to #👨💻-customer-care

[topaz scarab]

You can report that issue

[hasty anchor]

so when will this game be perfect ... NO PROBLEMS?!?

[drowsy mauve]

@drifting spire yes bro me also from srilanka
I also have this issues for 2 days

@urban iris create new fb account
Uninstall fb app
Login new fb account in Google Chrome
Then go your ads in phones privacy then turn on out of ads personalisation
You will see different ads

[fossil edge]

Que tiene que ver esto con problemas del juego????

[quasi yoke]

Speak English :v

[gray mortar]

Help meeeee with this

[fossil edge]

please update your website, its take too much time to show the information. thanks

[wary cobalt]

u might have slow net or processor

i still accept that it takes way long than usual

[fossil edge]

Intel core e5 with 8GB ram.....the problem is the code of the website, is outdated.

[vital radish]

Ads is Not Working, ID - b4da4a,

[umbral turtle]

Please fix it

[vital radish]

Error: nothing is available.

[rocky arch]

That might be a problem with your internet. Were other apps working fine at the time you had the issue?

[rustic robin]

Ads not working

[vital radish]

Yes. I even checked my internet and it was just fine. This is a 5G phone.

[rocky arch]

is it still messed up? if so, the only thing I could think of doing to fix it is to reset your internet and/or reinstall A9

[faint notch]

Help can t install

[urban iris]

I'm stuck loading screen

[oblique mauve]

ive face the same issue..
it would happien cuz u already install a gameloft app by an ||apk||
all what to do is unistall that app thin try to download A9 again

[urban iris]

fix matchmaking stuck

I'm using Indihome WiFi

[oblique mauve]

hmmm..

[urban iris]

I did restarted 5 times

[drowsy mauve]

@urban iris this problem not gonna take long time so use vpn for this connection period
Tell me which phone u using

[pallid estuary]

Asphalt 9 is the only app/game on my phone that prevents users from connecting to an external display. I don't get it. The update didn't fix the issue. Is this by design now?

[abstract oracle]

Oh, I forgot about that, I've started noticing it since the Italian Season update

[slender niche]

What the hell even is this lag?? I cleared data, tried reinstalling, clearing out the phone yet nothing is working?? It was totally fine until yesterday

I have to add this is recorded on S10 5G which supports 60fps, and yes that's the actual gameplay I'm playing with

[young kernel]

Its same for me and when I go on it keep saying its sinking with network all the time

[raw holly]

@slender niche Speedcore 🤣👍 This looks like a connection or is not able to keep up with the HW phone

[thick beacon]

I always got issues connection

[violet ferry]

It's few hrs, how long it takes to correct?

[manic talon]

Hey everyone! The team is looking into it. Thanks for the reports and don't forget to check the #🔥・hot-topics channel

[young kernel]

@manic talon can you tell the team that the synchronisation is come on all the time

Thanks

[manic talon]

Of course! I think it's related to the connection issue, though.

[young kernel]

Ok

[manic talon]

forwarded!

[young kernel]

Thank you very much

[gray mortar]

-_-

[covert quarry]

the nitro sound is totally buggy please fix it

[north jacinth]

Not opening , wht can I do now? I have good network

[calm jackal]

Can't start game.

[umbral turtle]

[azure viper]

Close the app and open it again because maybe it will work

It happened to me , I closed the game and open again and opened normal

Now it showed

[umbral turtle]

[supple tide]

👍 😤

[proud axle]

[supple tide]

Why when they make an update there is always a problem with the application.

[hushed rain]

better not update

[vital radish]

[hybrid granite]

Wow

[full kettle]

I can't see ads, this option don't work on ad packs and ticket too, without this option I can't complete milestones from MP2.
This is the new update.
My ID: 183e4a1.
Device: LeEco Le Max 2 (snapdragon 820, Android 10).
AppGallery version.
That white screen is similar as I see when I enter to the game, this screen only appears on AppGallery version (appears since I started to use this version, around 1 year)

[foggy onyx]

Terrible lag with new update!

[soft slate]

Sammmmeeee

[brazen briar]

ever since the Electric Season update , the game has been crashing and lagging alot, it takes 5 seconds atleast to sync every progress and even when i want to check the stats on MP or Daily events, fix?

version 3.1.2 a

Device : OnePlus 7T

[ripe turtle]

1)Having sudden synchronising popup in the game menu suddenly every 5,6 minutes with immense lag . Since new update its happening . (see the 2nd synchronisation popup after I open the MP1 leaderboard properly and the lag at that time )
2) the sounds of the Nitro and SFX while doing brake Nitro and also the sirens of cop cars sounds weired like they are from under the water since new update from yesterday .
Device : Realme X7 Max 5G Dimensity 1200
country : India
Network : Wifi
(I checked my networks and reinstalled game too it's not a network issue )

[austere valley]

Same problem I am facing as well.since the update , a Synchronization POP-UP appears put of nowhere in between scrolling game menu/game modes ...
Device : Samsung Galaxy Note 10+
Country : India
Network : Wi-fi and cellular both

[worthy vortex]

The same problem as mine as well, and not just in the game menu, it also appear suddenly in races.
Devices: Realme C25s
Country: Vietnam
Network: Both Wi-fi and 4G

[austere valley]

Imagine that happening in a Multiplayer Race ... and going out of sync near the finish line .

[urban iris]

Device: Redmi Note 9
Country: Indonesia
Network: WiFi
Issue: synchronization POP UP

[finite arrow]

Device : OnePlus 8
Country: USA
Network: WiFi
In daily event section of the game everytime I open up a daily event the synchronization msg pops up same happens when I check the leaderboard and it takes about 10s. This never happened before with any previous update and same in MP

[limber dawn]

Device: Motorola G 5G Plus
Country: Romania
Network: WiFi & 4G
Game crashes mid-game or randomly crashes and there's FPS issues, way too low FPS, even my weaker laptop would get better FPS

[vital radish]

It's Synchronization after race i got synchronization pop up oh god

ID - b4da4a
Device - Xiaomi Mi 11 Pro
Network - WiFi / Mobile Data 5G
Country - Russian

[ember sinew]

My loading take a long time to start a race.

ID : 8bef391
Device : Samsung Galaxy J7 Prime
Network : WiFi
Country : Indonesia

[earnest folio]

After updating electric season, game freeze at some point. No button works. Never had this before, 1 year playing. Restart for resolution.

[ember sinew]

And it also happen in mp

[celest marlin]

whats with this constant syncing and lags in the game?

[ebon island]

ID : a7898cf
Device : Samsung Galaxy J6
Network : WiFi
Country : United Kingdom
Issue: it keeps disconnect in MP and long loading screen

[vital radish]

Same problem, and very long loads
Galaxy A10
Wifi
Brazil

[mild flax]

synchronizing pop up , it also appear suddenly in races.
Devices: samsung a52
Country: Vietnam
Network: Wi-fi

[sweet spoke]

This thing keep popping up all the time
Device black shark 3 60fps

[fossil edge]

i have the same problem with 2 daily events

[covert quarry]

Sounds bug and synchronising popup

[urban iris]

11 fps lagging is synchronization happened

[oblique mauve]

why would the game synceing in the lobby?😂
by default its should synceing every action in game as fuel and upgrades boughted by credits or tokens
not my postion on the map while raceing👀 🗿
cuz ill finish the race and i cant resume it in other devices cuz its gone as memory

[nova hatch]

If you don't wanna calculate exact finish time than decrease sign precision. Quite earlier it worked fine.

[ember sinew]

• synchronizing pop up

[soft slate]

Me: better than in TD

[orchid tusk]

Hi, racers!

I hope you are enjoying the new update. I wanted to mention frequently asked questions that are common in the first days after the update.

Q: After the update my game is crashing/lagging.
A: Yes, it could happen during the first time after the update. However, if it's still happening after playing for a few days and your device meets game requirements, please contact our Customer Care team for further assistance.

Q: It takes longer to find opponents in the Multiplayer.
A: It's a common issue in the first days after the update because you will be playing only with players on the same game version. Therefore, if you are have already updated the game it might happen that there will be not enough racers playing in the Multiplayer with the same game version.

if you will come across a new issue, please use #🍏・ios-issues #🤖・android-issues #🖥・windows-issues #🎮・xbox-issues #💻・macos-issues chat rooms and follow the steps from the pinned messages to leave full information that would help to investigate this faster. For any personal assistance please reach out to our Customer Care team. Further details could be found in #👨💻-customer-care

I will see you in the race!

[ember sinew]

Offtopic !

[simple hedge]

why am I not able to play mp after updating?

[cinder river]

Fix the synchronisation issue which is causing game lag whenever it pops up

[austere valley]

@orchid tusk
All cars regulated except Speedtail and Aperta

Version: Android

[thin sandal]

The game crashes in middle while I watch the ad. And I didn't get the reward when I restarted the game. Please fix this issue

[orchid tusk]

this is intended

not an issue

[sleek anchor]

🤣

[young kernel]

@orchid tusk are looking at the sync problem

[orchid tusk]

Yes, we're gathering information in a thread above

[young kernel]

Ok thanks

[marble cedar]

Ragtag#4187 has been warned

Reason: Bad word usage

[steel gull]

What you guys dev do in this Electric Season game file update so cheaters can back again???! 😡 Heatwave Season impossible for cheaters to do their thing 😡😡

[steel gull]

@orchid tusk

[mighty spade]

why redmi 9c can't play asphalt 9 can some1 tell me?

[regal anchor]

👀..
Daily credit heist??? No more??

[young kernel]

Yes mine is on

[celest marlin]

Update your game

[fossil edge]

15 races and the car hunt special event only give 1 bp.......please improve the drop rate

15 races and the car hunt special event only give 1 bp.......please improve the drop rate

[regal anchor]

What's the size of the update for Android?

[fossil edge]

2gb bro

[thin sandal]

After I exit the game at middle of the match . And after 5 min I open the game. It says to resume match. But when I continued the match, there was no sound at all. Even after keeping high volume. This glitch hasn't been fix at latest update too. Please fix

[urban iris]

fix input lag in tap to steer

[cinder river]

Devs please fix synchronisation issue..its making much irritation

[ember sinew]

Plz fix loading and synchronization problem !

[vital radish]

Damn it, Can't change my name, change account, or access community. What the heck is happening?

[vast gale]

Still can't play MP. Disconnections at the start of every race

[hybrid granite]

This is it

[gentle lintel]

The game is always showw a synchronized logo every time, when a want to change a color, when open Mp1 or Mp2 or when u go to daily events or even when u don't use are in synchronization

[amber mortar]

could you fix the loading problems? its taking a painful amount of time to load one race, and because of that, i can't play MP, cause it would just take a long time to load and when it finally loads, it disconnects me (like in the picture shown below).
also, fix the synchronization problem, cause the synchronization thing is showing up veery commonly.

[woven elm]

synchronising, synchronising a lot of ...
please fix this bug

it started last update

[vast gale]

That happens at the Start of Every Race

[fluid needle]

I can't play mutiplayer to don't know why

Please ashplant what's happening to mutiplayer help us out

[oblique mauve]

syncing circle is phobia for every player this seasone

[ebon island]

Same here

[ember sinew]

Plz fix loading and synchronization problem !!!

[violet violet]

Also this, why first before the mp over i get first but then i fall a lot until rank 8000???? Come on this is unfair

[gentle trench]

MP is unplayable due to long loading. What have you done GL🗿

[urban iris]

i got 1 taycan bp with x30 hunt pack in 15 races

fix drop rates bp

[woven elm]

I got 1 taycan bp with 18 races, it's very very low. Need a balance this event ...

[peak cobalt]

Anyone is using xbox controller? After the update the handbrake button got remmaped from X to Y and now i emote every time i press hanbrake in mp i dont think that was intentional
Device Z fold 2
Xbox one controler
Latest android and game version

[ancient helm]

Help

[fluid needle]

What is happening in mutiplayer fix the issue soon

[ripe scroll]

Fix your damn servers.mp its a joke.

[fossil edge]

Improve the drop don't understand that every day the people havent time, you lose GL

[subtle pilot]

They still haven't fixed the display issue

[fossil edge]

When will you fix this problem? Each update news problems, you must change the QA testing team

[vital radish]

It happens at the start of every mp race any ideas?

[ember sinew]

Plz fix !

[ebon island]

Pls the fix GL!

[ancient helm]

Help fix!🗿

[gentle trench]

Long loading time happened.

[vital radish]

Anyway to fix?

I can't play mp

[gentle trench]

Wait for GL to fix it, otherwise no other way

[ashen ermine]

I got 1 taycan bp in 36 races
Plz fix drop rates 😡😡

Please fix the sync issue..I'm on android.. it's really annoying 😡😡😡

[pure hemlock]

@orchid tuskThe external display issue which started from the previous update has still not been resolved in this update as well - Further, my customer care ticket pertaining to this matter was closed without it being resolved.

[visual gulch]

HELP

every race I try to play in multiplayer just gets disconnected.

get it fixed as soon as possible for God's sake

[simple hedge]

Same man.I can't play mp at all.

[novel trellis]

Platform Android
Remove this ad this ad was not completed ad we can't back to show this ad please remove this ad

[fossil edge]

https://youtu.be/Lnzi4xqG9Tk

Can you check this video, thanks

[torn anvil]

It seems most android players are facing that mp disconnect issue.

[fickle matrix]

İd:aef86b
Device:xiaomi poco x3
Country Turkey
Android
Since new update
Note:sycn issue.

[rugged sail]

Sync issue
Player id-7747428
Playform- Android

Player id-7747428
Playform- Android
Occurs in Weekly Competition

[fluid needle]

This is a jock whats wrong with ashplant for sure this guys are so bad at looking in to problems the mutiplayer does not work can't they just fix it

[marble cedar]

The Professor#8794 has been warned

Reason: Mass mention

[pure hemlock]

The external display issue which started from the previous update has still not been resolved in this update as well - Further, my customer care ticket pertaining to this matter was closed without it being resolved @orchid tusk

[oblique mauve]

nice✨

[clear shoal]

Please fix the multiplayer bug, I can't play since the update 😭

[orchid tusk]

please share your player ID

[orchid tusk]

please share your player ID

[orchid tusk]

please share your player ID

[vast gale]

Player ID: 0535ae3
Platform: Android
Unable play Multiplayer due to disconnection at the start of each race.
Time /Date of Issue: Since the New update was downloaded

[fluid needle]

Player ID: 0535ae3
Platform: Android
Unable play Multiplayer due to disconnection at the start of each race.
Time /Date of Issue: Since the New update was downloaded

[clear shoal]

player ID: facaf00
Platform: Android
Unable play Multiplayer due to disconnection at the start of each race.
Time /Date of Issue: Since the New update was downloaded, time region Peru.

[crystal ingot]

player ID: 3a2114a
Platform: Android
Unable play Multiplayer due to disconnection at the start of each race.
Time /Date of Issue: Since the New update was downloaded,

[crystal ingot]

player ID: 3a2114a
Platform: Android
Race stops and the game stops
Also before the race it stops and the game stops as well
Time /Date of Issue: since the previous update

[oblique mauve]

try to free some space at least 1GB and free some ram
also try to clear the game cach data

[crystal ingot]

I have cleared most of my space and my cache get cleared everyday

But it still gets stuck

[vital radish]

player ID: 50a78
Platform: Android
Long loadings and unable play Multiplayer due to disconnection at the start of each race.
Time /Date of Issue: Since the New update was downloaded.

Please help

[ember sinew]

My ID : 8bef391

[fossil edge]

15 races in the car hunt and the game didnt give me any bp....im seriusly thinking stop play this game is a lost of time, is not for fun, you are loosing a lot of user because this configuration. In mp on bronce only play 80.000 playes when other season plays 200.000, do you understand the user experience? Maby not

[ebon island]

player ID: a7898cf
Platform: Android
Long loadings and unable play Multiplayer due to disconnection at the start of each race.
Time /Date of Issue: Since the New season update was downloaded.

[tidal sigil]

Hi

[remote siren]

Opening leaderboard causes the app to lag & stutter for 3-5 seconds while syncing. It never happened before the electric season update. Please fix it.

[hasty anchor]

I can't believe that there are still problems like this and the ones described above by the other players !!!

[vast gale]

What is more worrying is the time it is taking to fix it.

[azure cypress]

player ID: 7a62a69
Platform: Android
Unable play Multiplayer due to disconnection at the start of each race.
Time /Date of Issue: Since the New update was downloaded,

[hasty anchor]

totally agree with you

[vital radish]

Platform android
Player ID 622d18
Syncing problem anytime, anywhere

[wooden iris]

Player ID: 7da55b6
Platform: Android
Problem:the problem started immediately after the "electric season" update, all the races started loading not for 20-25 seconds, but for almost a minute. I tried to do everything that is written in the support, but without success, in non-network races this is excusable, but in a game over the network because of this, I load into the race later than everyone else and it turns me off
Time zone: GMT +3
Date of the issue: After "Electric season" update until now

[vital radish]

My ID is d26a850

[glacial wave]

@orchid tusk Installed A9 in Android, After first race got forced 18+ ADs 😕.

[clear shoal]

the first multiplayer 2 is almost over and I can't start because it disconnects me at the start of the race ... everyone give the game a 1 star in the play store because it only thinks about money

[oblique mauve]

platform?

[glacial wave]

Android

[oblique mauve]

try to change ur age in ur account setting
ive face the same issue but changing ur age well show ads that suite the age in ur account!👍
also try turn on this setting

[torn anvil]

@orchid tusk My player ID: 79befcc

I have that multiplayer disconnect issue as well

[glacial wave]

Played few race but no forced ads tho. Tnx for this, i will info you if it happen again
-)

[oblique mauve]

[covert quarry]

Where is the fix for the various bugs in the game?

[queen moon]

Platform : android
ID : 4714144
Sync Issue

OktoberFAST and Legend Pass showcase event and other events got the Sync issue

[limpid lodge]

What are the system req for a9 on android? i have a old device that's why My System: anroid 6.0.1 RAM:3 gb Storage: 32GB

If u know DM me

[queen moon]

Uh

[queen moon]

Android 6 not available for Asphalt 9 i think

Upgrade it to Android 7 or higher

[gentle spear]

@sturdy grail can u pls remove bad ads

[gentle spear]

Id: e02c92d
Android 11
Poco x3 pro

[queen moon]

Oh god, 18+ 😱

[gentle spear]

Yep

[queen moon]

Try this @gentle spear

[gentle spear]

My age is 17

[queen moon]

Oh, so that means, you are almost 18, and fact, ads will out 18+

[gentle spear]

I didn't not make it more than 18

[gentle spear]

Yep

@orchid tusk any help

[orchid tusk]

please reach out to #👨💻-customer-care and they will be able to get the necessary information from you to assist you with this

thank you 🙇‍♂️

[queen moon]

@orchid tusk can you fix this?

[orchid tusk]

I personally can't, but we've been sharing this information with the team and they are working on it

[queen moon]

🤔

[drowsy mauve]

@gentle spear try Facebook ads problem solved

[gentle spear]

Haw

[clear shoal]

how can I do the missions ???? @orchid tusk It is too long that they do not solve the disconnection problem in multiplayer ... Be fair to all your players I also bought the season pass 🙁

[fossil edge]

hi what mobile do you have and the version of android

[oblique mauve]

for the adult ads ive made my age to 9years old
which it well never show adult ads
try this age thin restart the phone

@gentle spear

[rocky arch]

idk how it is on global, but doing that on switch has some restrictions so I assume it would be the same on Android

[oblique mauve]

its about google ads and we are chat in #🤖・android-issues idk if its works on other platforms but ill be happy if someone try it on other platforms and inform me if it works

[rocky arch]

I know that but I'm pretty sure you're not allowed to change your username if you set your age to under 13, idk if that's the case for global but I heard it has similar restrictions

[oblique mauve]

in case playnig the game change it to a lower age
after playing and want to use other google service i can change it to the reall age
idk but its the only way that i know can avoid bad ads

[grave junco]

where is the credits heist?

[oblique mauve]

WHaT?

@orchid tusk
what happien?

[ebon island]

I know right

[vital radish]

Am I the only one who thinks credit heist has gone missing

[daring siren]

Where is credits heist

[earnest folio]

@limpid lodge Min:Android 4.3,RAM 2Gb,Free Storage 2.1Gb --- Recommended:Android 9.9 (Pie),CPU: Snapdragon 665 Octa-core,GPU: Adreno 618,RAM 4GB,Free storage 3GB

[hidden linden]

Issue : After clicking any events section synchronizing is coming and after doing race as well.
Player id : f11636
Platform : Android
Device : Oneplus 6
Country : India

[austere valley]

I can't see any Daily Credits Heist ...

[round fulcrum]

No credit heist today ???

[vital radish]

@@hidden linden try doing clear cache

[hidden linden]

Not working bro

[vital radish]

Oo

[drowsy mauve]

@gentle spear DM

[orchid tusk]

[Syncing issues while navigating ranked events menus]

Hello Legends, this should no longer be an issue on Android. Please let us know if you still experience those problems.

[orchid tusk]

Could you share your device, player ID and country? Please do it on a DM if you're more comfortable

[topaz plank]

Why, just why? Why does it have to freeze now? It also happened once when i clicked "start" on the Taycan car hunt. Also these freezes never happened, only today did they start happening. And the "engine" sound on the car while the game is frozen just goes higher and higher until it sounds like a plane when it takes off.

I just wanna know, why now?

You probably fixed the syncing issue, but a new one arose.

If you need my Android version here it is.

[topaz plank]

Well, i guess it's been fixed now (only played 5 races so I'm not sure), maybe since i updated the WebView app.

[severe cobalt]

Sometimes the sound in game goes crazy like suddenly stops or only engine sound is there (no nitro sound)

[ashen narwhal]

Is game loading??

[clear shoal]

They say that it is already solved but in what way?

[gentle spear]

Bad ads remove them pls thank u@drowsy mauve

[vital radish]

Guys pls fix this issue

[simple hedge]

@orchid tusk just to bring this to your notice: I have been facing a bug in mp and it doesn't connect the game as quickly as it used to.The same problem is with other game modes too and I think there have been reports about this.Please acknowledge this.

[rustic robin]

iOS Android , player id 7754d

[rotund oasis]

In open class daily event. It was more than 1 minute, so I decide force close the app right now.

[topaz plank]

Hey, i assume you're on MIUI since you just posted a video file. If you wanna have the video itself show, then share the video on this channel rather then post it through "add file".

[torn anvil]

@orchid tusk However you havent fix this issue yet. How long do we need to wait? We are tired of waiting. We need the classic mp rewards dude. Otherwise we need to wait for another 2 weeks again.

My Player ID: 79befcc

Since after the update till now we havent got a chance to play mp yet

[clear shoal]

That's right, each season comes with errors and they can't fix it in time ... but when there is a bug in some pack (they lose money) they do it in minutes.

[torn anvil]

Yep This issue has already been 1 week and they still cant fix it. When it comes to packs like lp packs bug available in legend store they can fix it right away. Such a hypocrite

[clear shoal]

too Hypocrite, they do not even respond to the tickets that I am leaving ... one day due to their lack of attitude the same thing that will happen as genshin impact

[torn anvil]

Yea and i had an issue that has been finally fixed yesterday after a month. There is an ad that does not work properly, it keeps freezing after 5 seconds. I reported to customer care 2 times and they still cant get the issue fixed. Its been a month and I cant refill any tickets or my fuel because of that ad. That was a truly nightmare for sure. This just shows their attitude at work. They cant even fix a single ad issue for a month while they will fix packs that cause them to lose money in less than an hour.

[clear shoal]

It is already a waste of time, do not be angry because of the moderators of this game, the community will one day get bored of their bad treatment.

[torn anvil]

The game will die if they continue this attitude. Especially when more racing games come out like racing master, more and more people would ditch this game.

[clear shoal]

Yep, they want to repeat history like asphalt 8

[fierce ibex]

Game freezing and syncing issues still there even when navigating menus. I'm on Android. Galaxy s20fe

[covert quarry]

Bugs, lags, frame drops ?

[simple hedge]

I have been facing this bug for a long time as well.Not only that the races in the other game modes are taking up the same long time to load up as the current mp bug.Idk what to say at this point tbh.Re-installing the game doesn't work as well.

[vital radish]

rpm in tier 4 sandbagging at it's finest!

[simple hedge]

there is nothing wrong in sandbagging bruh

I like how people cry for meeting pro players in low tiers

[visual gulch]

hello? Didn't you guys say that you had fixed this bug?

[rose jacinth]

😆

[simple hedge]

Welp they haven't.Plus they specified android but its not fixed yet.

I pinged charlie too but no response

CC 👍

[vital radish]

A9 dying

[elfin bridge]

I have same problem

[vital radish]

[ebon island]

Same here ever since update is drop

[hazy peak]

I had completed more than 3 conditions in practice 2 days ago.
But I couldn't participate in Q1. and I wasn't able to participate in Q2 a while ago.
what's the matter??

[silk ferry]

game crashes when I'm enabling in high graphics mode, and why I'm getting these pink patches all over the game, even in default or low graphics?

[wise ginkgo]

Had a sync issue while playing practice in grand prix a couple of hours ago

[oblique mauve]

ur phone graphics can't support the high graphics

[cinder plover]

@sturdy grail
Lagging/Synchronisation issue.
Please fix it. 🙏
Player ID: b9081

[fossil edge]

Due to the error in the envelopes of the grand prix GL, the event car should be taken to the maximum number of stars so that those who could not take advantage of the error of the game can compete in the same conditions

[zinc cape]

Game crushed while playing ads , please solve this problem

[oblique mauve]

i found my accs disconnected
i try to connect it again but that what just happien
crashed.....

am nervous
same thing happien to facbook @sturdy grail
and my another phone
can we store our progress in the device in case we can't sync again?

ID:d822ced

[fluid escarp]

@sturdy grail Why is there no Windows, Samsung, IOS, or Duck Duck Go login to save gamedata?

[fierce ibex]

Guys have you tried turning Ur phones off and then back on.

It does work. May not fix all the issues but it did fix my syncing and disconnection issue

Even the phone manufacturers now recommend restarting phones at least once a week

[oblique mauve]

thx for the advice

[hallow fiber]

This is not really a problem, but just a "visual" defect. Characters showing position and score change in size as you follow the steps in the video. Just to report to the team.

[rustic robin]

Id : 7754d iOS Android

[viral fog]

It's searching for the past 5 minutes, anyone else having this issue?

[gentle trench]

Another issue i forgot to mention, when i want to change graphic back to performance mode, the game froze.

[tight fable]

Im using a oneplus device.
Cleared cache the app,restarted the phone,even reinstalled the game but this issue never stops

[low yew]

This is a dream for a bunch of android players
60fps for all android devices
I quality for all devices too

[azure cypress]

ID: 7a62a69
Modelo: Samsung J7 prime 2
Android
Desconect Multiplayer

[ripe tulip]

Yeah...
The game is acting kinda sus
I selected the quality graphics and the game never crashed during the Scotland credit run
But, of course, it crashed when testing the middle west track

[azure cypress]

ID:7a62a69

[vital radish]

game crashes three times today, nitro sound in mp stuck in perfect nitro... hearing it from the start to finish

[simple hedge]

Why doesn't my game have performance mode?My fps meter shows that my game is at 60fps most of the time then why

@sturdy grail do you guys care to fix the sync issues?It has become too annoying and costs races+reps

[feral needle]

The same thing for me . The game is lagging (frame drops) , especially on Scotland tracks. I cant believe my new Infinix note 10 pro (8gb ram, 90hz) is not enough to play without the lags , sync issues, frame drops.
I was trying to play the same Scotland tracks in the career mode and it seems good.
my player id: dd66686
platform: android
device: infinix note 10 pro (8gb ram, 90 hz)
It seems the issues have started since the new electric season, but i am not sure, because i recently bought the new smartphone.

[rich widget]

This thing always happens to me

I wonder how to fix it tho

[ashen ermine]

Why asphalt why.. these issues discourage us to play more.. plz fix this.

[vast gale]

Almost 2 Weeks since the New update and nothing has changed. Absolutely ridiculous

[ashen ermine]

Right, it's annoying to a different level.

[clear shoal]

that's true, i really have anger because they don't do anything.

[subtle pilot]

Any word on the external display HDMI issue?

[pure hemlock]

They are not replying on that . Tried several times. @subtle pilot

[orchid tusk]

@subtle pilot @pure hemlock The team is aware of the issue and working on a fix

[subtle pilot]

Okay good I'm just waiting on that

[ashen ermine]

Asphalt, why plz fix this, this discourages us to play 😡😡

[fossil edge]

hi there is a bug with the sound that in some moments you can hear the sound of perfect nitro but the car is without nitro, it didnt happen everytime, sometimes appers at the biggining of the racer, other times when you stop nitro but the sound dont stop, its very difficult to share a video

[clear shoal]

It's been 15 days since I can't play multiplayer, how long are you going to do something?

[gentle trench]

They're very fast at fixing packs unfortunately so expect a month for that MP fix🗿 👍

[simple hedge]

happens with the airborne sound effect as well

[simple hedge]

A month sounds very short.How about we get the fix by the next update?That would be a new record for the time for a fix in this game

[cyan haven]

I've used up 2 of my gp runs and quitted them both because I'm lagging way too much. Please fix the lag..

[gentle trench]

Too good, enough time to say goodbye to the game🗿 👍

[subtle pilot]

Idk why but there is this bug to where one of the police cars sound so low it's like I'm being chased by a nightmare cop

Also when r u guys going to fix that gear button that still has the exclamation icon? I still have that bug btw.

It's like when i connect my controller there's never the home button in that corner unless i touch my screen.

[torn anvil]

Gameloft when will you fix the multiplayer disconnect issue? Its been so long and you cant get this thing fixed. We already missed so many multiplayer seasons.

[clear shoal]

new multiplayer has already started and they still don't fix the multiplayer problem !!!!!!! it's 16 days since the update and they don't do anything 🤬🤬

[simple hedge]

Yup.And most players missed out mp.How nice

[gentle trench]

Uninstall game. Ez

[simple hedge]

They are too lazy man.Just sit and eat our cold hard cash

[velvet grotto]

If i try to connect to google play or facebook it gives me this server error, what can i do?

"Impossible executing this action on the server (2)"

[gentle trench]

Even better. No rage. 🗿 👍

[simple hedge]

No point in raging cuz I'm used to the non sense of this game

[simple hedge]

How do these guys always spot the issues related to money so quickly and fix them within 2 days?

And the other issues are always fixed in a week or so but this time it was a lot worse

[visual gulch]

for god's sake resouvão this i want to playaaaaaa

Id:4eec3b7

Prataforma: Android

Bug:All the race I try to log from disconnect on purpose.

[clear shoal]

forget it @visual gulch They don't care about that, they just want money ... I've been asking for 16 days to do something and I seem silly asking every moment.

[oblique mauve]

is there any chance to change the hunt?

[torn anvil]

I've always wanted to try out that 911 GT3 RS but I cant right now because of this mp issue. 😔

[vital radish]

i having the same issue

[torn anvil]

Gameloft you better give us some compensation for this issue.

[ebon island]

I wanted to play this mp🤬

[urban iris]

why lagging mp auto low brightness, it's temperature 43°C overhearting

Redmi Note 9 (Android 11, 128/6 gb ram, Helio G85)

but running asphalt 9 android

[simple hedge]

Same.My phone overheats to like 50 degrees c while playing a9 with low brightness

[young kernel]

Same for me gets hot when playing i have the s20 ultra

[minor junco]

Why does this always happen on this particular track! This is not a connection issue at player's end. Happened twice. I got two strikes because of this. Why should a player have to bear the brunt for a server end issue. Pls correct this. Thanks.
I have the second screenshot too but server is rejecting it saying 'Explicit content' 🤦

[silk mirage]

I'm not able to log in to game (get past loading screen) since past 3 days
Even if it somehow loads, the GP and Multiplayer are stuck loading

[torn anvil]

Gameloft, is it that difficult to fix the mp disconnect issue? How long do we need to wait? Another month? You guys are hopeless

[oblique mauve]

i notice that for my phone too
you mean screen brightness right?

[simple hedge]

Low screen brightness yes

[oblique mauve]

yes same happien for me

[vital radish]

when you guys are going to resolve the multiplayer disconnect? I'm missing all the seasons rewards because of this, I going to give up playing this game if this bug not got fixed,this is really disappointing...

[fossil edge]

When you watch an ads the app shut down, please fix this thanks

[vital radish]

Game sometimes crashes for me

[torn anvil]

Gameloft, i suggest giving us at least 15 electric season packs for all android players as compensation. Do you know we missed out so many rewards? Oh and you guys think this issue is a joke, right? I almost got kicked out of my club because I cant earn much reputation without mp. I just keep playing the same events just trying to earn 3k. Do you know how boring it is? Its already almost 3 weeks, pls wake up. @orchid tusk @sturdy grail

If you guys dont fix it asap, I think quitting this game is the only way.

[velvet grotto]

They don't care either if you quit, they will cry only when every player leaves and people stop making purchases.

[torn anvil]

Yea that is true, They dont care whether players quit or not. Thats the reason why a8 dies so fast

[clear shoal]

You are not the only one, every season they do brings an error and they do nothing ... I have lost tokens, bps and even club but these lazy people can not do something for a small number of players who ask for almost 3 weeks Fix the multiplayer problem ... Lazy I asked you to refund my money for the season pass and you don't want to give me back, so fix this !!!!!

[desert idol]

third friz today

[earnest zodiac]

Asphalt 9 please look at this video and you will notice that I was in 2nd place but at the end the game said that I was in 7th place so I lost a lot of points in multiplayer

[subtle pilot]

This game is just a dumpster fire 🔥 of bug and glitches man. Big shame

[earnest zodiac]

Hell yeah

[crude drift]

Very big lag in platinum mp1 on Samsung Galaxy S10 plus.

[vital radish]

the rims aren't showing(first pic)

[oblique mauve]

clear cached data

[vital radish]

already did before playing

[oblique mauve]

change graphics

[vital radish]

Lowest(to make the visual be smoother)

[oblique mauve]

🤔 🤔

[simple hedge]

@orchid tusk @sturdy grail are you guys planning to fix the mp issue or what?I am not able to get the mp rewards and can't try the cars as well.Seriously,are you guys that lazy?When it comes to an issue related to you guys losing money,you guys fix it immediately but don't care about the other issues that aren't related to money.I suggest you to fix this issue first before planning the other things

[oblique mauve]

they are working on it
🤌 🤌

[vital radish]

It ONLY happens in this car

[simple hedge]

How many days?This issue is taking forever to be fixed

[vital radish]

@oblique mauve so how to solve

[oblique mauve]

DM

[oblique mauve]

they tried as they can to solve it with out any other issues appears

[simple hedge]

Ok

[fossil edge]

I have only 2 max car, there are 8 kinds of bp to get, olease fix the logic if you still want to lose more players, im notice you are desesperate to more players play the game

[merry crystal]

have been working on it for almost 20 days? if they haven't fixed it so far, they'll leave it for the next update in 40 days

[heady sundial]

Im trying o do a one time transfer of my progress form windows to android, pls how do i go about it? The customer care website wont even load

[stark vortex]

I am using oneplus nord and it doesn't cover the punch hole area
And the in the marked area touch doesn't work properly
Cab you please fix this issue

[vital radish]

special event stage 17
bot is taking shortcut?

[oblique mauve]

try to change it to 500~600
restart the game in every change to find the size that fit the game resolution

[rocky arch]

I have a Nord too, I don't think that's a game issue

I could be wrong but I don't think there's a way to fix that in games

[oblique mauve]

yeah you should fix it manual becouse its a phone screen resolution issue

[undone raptor]

There was a new section.
I have won the first race.
But my score 0 wins.
Me and my opponent were disconnected, but there was the leaderbord with my winning.

[hidden meteor]

I get this message when trying to connect my Facebook/play store account. Normally I wouldn't care but my connected account was top 100 a few years ago, and I had a 3-star Chiron on it. Any clue what this error means?

[soft slate]

Just retry

[zinc cape]

I couldn't connect to my google account progress please resolve this problem

[vital radish]

My data speed is excellent but still getting sync error 😐😐😐

[hidden meteor]

I have done that multiple times and tried other things too, I just get the same message all the time

I was more curious about what the error means exactly so I might be able to fix it

[granite cypress]

This same issue for me

With me same issue

[soft slate]

Ohok

[ripe tulip]

Isn't a issue but a question:
If I root my phone, do I get punishment of some sort?

[marble cedar]

Leandro511#2586 has been warned

Reason: Bad word usage

[azure cypress]

Multiplayer desconect foreve

Help?

[cyan haven]

Please.. Remove getting wrecked by hitting the helicopter

[covert quarry]

Ios you heating up? and on Android I see no one saying that it will fix

[orchid tusk]

@zinc cape Are you still experiencing this issue?

[zinc cape]

Actually my teammate is experiencing this issue and yes he's still can't connect to the game ...

[orchid tusk]

Was yours solved?

[zinc cape]

It's mainly my teammate's issue , I'm the one who admit it here because he has no discord ...

[orchid tusk]

oh, I see

please advise him to get in touch with #👨💻-customer-care , we'll perform some troubleshooting on his account

[zinc cape]

Okay i'll tell him , thanks a lot for your response

[orchid tusk]

no problem

[graceful light]

@sturdy grail

It's not fair😳

[fossil edge]

im have the same problem, im reach the 4 place in the group 4 and i dindt get the key, best lucky next time

[earnest zodiac]

And here I was thinking my luck is awful

Another screen record was this on purpose or was it just that my speed was too much for the game to handle

[simple hedge]

Dude don't blame those drops. It's natural

[cyan haven]

Wow, after 2 disconnects with good wifi. Lost rating, lost fuel and now I'm demoted

[rocky arch]

just get a higher position :4head:

[graceful light]

Ok ok,Fine

[graceful light]

Elite to pro?,why?

[earnest zodiac]

He lost a lot of multiplayer points

[torn anvil]

@orchid tusk When will you fix the mp disconnect? Another week again? Whats going on? Please wake up dude

[vital radish]

yeah ... interesting. finish on 2 shows me that the race is not 99% finished and boom

[vital radish]

@orchid tusk

[azure cypress]

@orchid tusk help, my multiplayer desconnected. 🔺

[vital radish]

@orchid tusk hi! Since the beginning of this year that I don't get any epic drops for vlf/egoísta and trion! This can't be! What's wrong with the drops?! 🤔

[desert lily]

finished a multiplayer race and this pops up

[vital radish]

@orchid tusk is this seriously on..... 5K for 5 players & 1.5K for 15 players.....?!

[oblique mauve]

its not his folt!
he help us in the community and report problems to the dev....
plz respect

[earnest zodiac]

Asphalt while playing multi player ii noticed well i don't know if other players noticed too but when ever we are playing and have a good internet this poor excuse to make us last place by telling us that our internet connection is unsstable is really ggetting old i might stop playing the game because of this and trust me iit will hurt me more than it is going to hurt you guys

[zinc gale]

My phone has 120 hz support

But there is not even prompt of 60fps gaming..any help?

[vital radish]

does anyone else have this problem? can anyone help me too?

@orchid tusk

[orchid tusk]

this should be already corrected in the game, thanks!

[native oak]

@orchid tusk I got this from trying to claim my rewards from Mp2 and didnt get my rewards despite being in Master league

[paper orchid]

This always happens when i try to play MP most of the time

I can't even chat on my club

[orchid tusk]

Please get in touch with #👨💻-customer-care , they will be able to solve this for you.

[paper orchid]

Turns out this only happens everytime i try to play MP, because i can chat on my club before the attempt to go to the mp race (which failed)

[fossil edge]

i followed all the instruction, i saw the live video and i got a garage 10 prize blue print but im garage 18....im very dissapointed

[vital radish]

@orchid tusk

come on, can someone help me too? what the hell! I'm not asking for much!

[oblique mauve]

task bar in pause menu are bugged👀
@orchid tusk

[fossil edge]

I answered a survey in the game and i didn't receive any gifts

[rocky arch]

wait a few weeks and you should get it

[azure cypress]

Has the multiplayer disconnect problem been resolved for anyone?

[clear shoal]

No, they will never fix the multiplayer disconnect problem 🤣

[simple hedge]

If I have to guess right, then it should be fixed within the next update. You're welcome

[azure cypress]

🤣🤣

[azure cypress]

I see

[south acorn]

cannot connect with google or facebook account can someone help me out with the issue please

[eternal anchor]

Hi, I'm playing on both Android tablets and Chromebooks. With the latest Chrome OS update (94.0.4606.97), the game is now freezing in parts, and I can't view ads for rewards. This is on a Google Pixel Slate and a Lenovo Chromebook Duet. The game still works fine on my Android devices (Lenovo Tab M8 FHD, Samsung Galaxy A32 5G). I sent feedback to Google in case it's a problem with the Chrome OS update, but wanted to let the Gameloft devs know as well

[merry crystal]

This limit is ridiculous

[zinc gale]

My phone is realme gt master edition
It supports 120hz refresh rate with 240hz sampling rate but Asphalt 9 does not support on my device but when I ran the game using virtual machine on my phone it worked smoothly...In fact the only problem I'm facing right now on that VM is touch controls plz look into this. Can u put 60 fps support on 700 Snapdragon series plz

[vital radish]

Please someone address the issue with the epic drops with vlf/egoísta and trion.
Just noticed that in the main screen doesn't appear epics as feature rewards 🤔
Since the beginning of this year that I don't get any epics for these cars.

[rocky arch]

@slim oar scam

[marble cedar]

ETF™ Florian#7032 has been banned

Reason: Scam Link

[unban]

[sour peak]

There is Internet, but there is no connection.

[torn anvil]

They wont fix it. Its been 3 weeks already and they still havent fix it. Gameloft is hopeless

[vital radish]

Put 60fps option on all samsung phones pls

[empty marten]

Type: drop rate for car Hunt - vantage g12
Player ID: 997b5d
Platform: p40 pro
Brief description: The drop rate for me on this car hunt its toooo low! From the start of the event i played more than 200 races ( using tokens also to refill tickets) thats more than 600 packs and i get around 12-15 BP...... Please do someting i spend 3k+ tokens and 30$ and im still on 2* 10 - from 23 to 3*.....

[urban iris]

fix connection server

it's real 10 Mbps connection bro

[gentle trench]

For the last time, when will you fix this? 🗿

[oblique mauve]

ammm
👀

( T_T)＼(^-^ )

[vital radish]

One question?

Umm... Forget everyone

[rocky arch]

what

[oblique mauve]

wut??

[merry crystal]

Delay at the beginning of some races, lag, freeze, disconnection, sync problem, when are you going to fix these problems? They have been reporting these problems for almost 1 month and nothing has been done about it. I believe that you will only TRY to fix this when they release the new update in december such is the disregard for players, as these problems have not caused any financial loss to the company.

[azure crypt]

The game got off the App Gallery (Google Play but on Huawei) and i couldn't play Asphalt 9 anymore beacuse i need Google Services

[paper orchid]

maybe try microG idrk

[paper orchid]

Or if you live in the U.S you can just play on facebook gaming

[gentle trench]

Lmao, when it comes to pack luck issue being too generous they fixed it very quick, but when it comes to bug, i haven't see any fix yet

[azure crypt]

dude microG updated the app and im no longer able to use it

[oblique mauve]

we answer a survie that from lego in the game
it said we well recive rewards in 2 weeks
2weeks+ ago and we still waiting 🥲
atleast tell us thier is no rewards so we won't wait anymore👀

[lucid pine]

#🏎・general message

[marble cedar]

SnoXxGaming#0898 has been banned for 1 day

Reason: ping mod for no reason + bypass mute

[unban]

Banned until · Oct 19, 2021, 7:27 PM

[marble cedar]

snehal#7047 has been warned

Reason: Spamming issue channel

[hearty rose]

Can someone please help me? For some reason I can't connect to Google play games in asphalt 9.When I try to connect into Google play games,this message keep popping up.

[torn anvil]

Wow gameloft, this is the first time I can't play mutliplayer for the entire season. I guess you guys aren't fixing it yet right?

This shows how bad your customer service is

[mighty spade]

I don't know why ban me?

I just play on redmi 9c

[oblique mauve]

did you miss with cached data?

[mighty spade]

No

Can i contact customer care about this?

[oblique mauve]

ask cc
they can check what did the game report thin ban you automaticly

[mighty spade]

Ok

[torn anvil]

Why dont you shut up? this issue has been here since the update till now so get loss

I contacted the customer care before and they said they will fix it but its been one month and they still havent yet

If you look at the hot topics, they say they will fix it but its been already one month

Not only me have this issue. Plenty of people had this too

Not everybody has it. But a lot of them, alright?

My connection is completely fine. I dont have any connection issues when playing other games. I've checked multiple times

Contacting the cc doesnt work. As I said, I contacted before and they say they will fix it. But it takes forever.

Ok I will check it again

The results

But the things is, my multiplayer works fine before the update. But after the update, it does not even work. Usually every race it loads longer, when it loads, then that disconnection occurs

Im not sure, but Im not the only one who has this issue. Gameloft already knows this issue, but they havent fix it yet

But what should I do? I still cant play multiplayer

Should I contact the customer care again?

But in the hot topics, they havent announced they fixed this issue

Im not sure. I'll just contact the cc again. Lets just see if they can help me a bit. Because I dont have any better internet connections

But one more thing. Usually gameloft will announce at #🔥・hot-topics if they fixed an issue right?

Is the result consider good now?

[ebon coyote]

Bro the same problem with me

[torn anvil]

See? Im not the only one here having this problem btw

hmm

ok

[torn anvil]

Hmmmm

[oblique mauve]

@torn anvil
lets clear our conversation here
and continue in DM 👍

it well take a looong time to end that

[torn anvil]

ok

[earnest zodiac]

What kind of glitch is this?

[oblique mauve]

relaunch the game
its a common syncing issue from the server

[vital radish]

is it me or has this been on 1% for like 10 minutes

[vital radish]

I'm still waiting for you guys to fix the multiplayer disconnection bug,but I think you guys won't fix it...

[torn anvil]

Me too. Its been 1 month I cant play mp

[ember sinew]

Me too

[fossil edge]

This kind of thing make you lose players, can you improve this?

[urban iris]

asphalt 9 is overheating after 43°C

and auto low brightness is lagging a9

[simple hedge]

I had the same issue. I just factory reset my device after backing up the data and it worked fine

[unborn venture]

hi what the hell 😔 I had this happen in 3 consecutive multiplayer races (causing me to come in dead last)

it only happens in multiplayer, rest of the game works fine. my screen works perfectly fine & my internet connection is good

[unborn venture]

update - MP no longer loads races. I get stuck at the loading/looking for players screen until i restart the game

[ripe tulip]

Why I can't update

I have 3gb free

[oblique mauve]

logo not looks same
why?

[round fulcrum]

Guys you probably solved some problems with this update, but you also create NEW problems !!
I had no error before, and NOW it's really hard to refuel the cars, ADS always appear like unable...

[merry crystal]

Update is released gradually, just wait

[ripe tulip]

is available on my store

[vivid bolt]

The announcement did not mention the updated content.

I didn't find any change.

[oblique mauve]

is thier any patchnote for the update
or its a update that fix issue?

[cyan haven]

🗿 👍

[torn anvil]

@orchid tusk Hey gameloft, after the update, why does my graphics looks so ugly? My garage cars are so whitish. Please take a look. Im in high graphics btw

Here's my icona in cyan metallic. Right now metallic looks so ugly.

[oblique mauve]

2 resons Thiers is no update
it couldn't arrived to your region app store server
or
your phone won't support it anymore

wait one more day

[noble helm]

career british has a wrong number.

[orchid tusk]

[Android - Stability Issues]

We released a new update for Android yesterday that aims to improve game stability. Please update your game to the latest version if you are experiencing issues on Android.

[umbral turtle]

yeah same me

[vital radish]

Hello,
It means that it's already installed on your Android device.

[wicked thicket]

After the update gameplay has got very shakey. Unable to drive properly.

[fluid needle]

The mp is OK now let's go thanks ashplant

[umbral turtle]

no

i did't download game

[cyan haven]

The updates here now 👍

[wicked thicket]

I have reinstalled the game. Screen still very shakey and I can't drive like that. Problem persistent even after update.

[urban iris]

it's stuck loading screen fix

it's real 15 Mbps is asphalt 9

[orchid tusk]

please get in touch with #👨💻-customer-care and send them a video recording of the issue

[ripe tulip]

@umbral turtle thanks bro
At least in not the only one

[fossil edge]

hi GL can you add more than 10 tickets to play all the events? really, there is a lot of events and if we can get 20 tickets we can play all the events, if we dont have time we lose the posibility to have a good and relax experience, thanks

or if you dont add ticket please change que cost of the events to 1 ticket

[grave junco]

How will we deal with 2 important hunts?

[vital radish]

@orchid tusk Nice Another Waste Update How Much Time You need To Fixed This sync Problem Pls Don't tell me Update Your Game Im Already update my Game Yesterday Before Update Game Is Working fine After Update Sync issue again here

[spring blaze]

@orchid tusk servers have gone down for everyone

[crude drift]

Every season there is a serious problem with the servers.

It doesn't seem normal to me. 3 car hunters? Did you think you couldn't do it all? You can't do at least one full without tokens. We are the people who play not robots.✌️

[scarlet sinew]

After downloading 1gb update. Fix the servers. 😐

[merry crystal]

Fix your potato server

[grave junco]

No ads

[north jacinth]

@orchid tusk uh A9 updates are to big

[stray vault]

1 GB update, no issues fixed, just more problems...

[ripe tulip]

Ok just updated

And yeah, looks funny
Also, it keeps crashing, but I know that's caused by a low amount of RAM (2GB)

[vital radish]

game is bugged, no electric season part 2 packs in store !!!!!

[earnest zodiac]

First of all this update that I did I thought it will change the connection problems in multiplayer it seems to have gotten worse I even deleted one of my favorite games to clear up space just for this, makes me wonder why I even deleted my favorite game instead of deleting this annoying game that I have spent almost lost like all my time on so if you don't want me to stop playing the game then FIX this bugs or i will delete the game and return in 5 years time maybe the game would have gotten better

[oblique mauve]

@orchid tusk
the leaderboard synceing issue is back

[clear shoal]

Free up space on your phone, it is not much but it is necessary.

[wicked thicket]

@orchid tusk I don't know what to make in a video. It is a sensitivity issue.
It's as if the steering sensitivity for tilt drive suddenly increased to 200%. The car is super sensitive and uncontrollable. What can be done?

This happened right after the update. I have reinstalled the app Twice.

[oblique mauve]

try 43

[simple hedge]

What is this ice looking like thing?

Pretty sure the white things weren't there before the update

[oblique mauve]

some players face it after the update
but main is fine

[simple hedge]

Yeah. The looks of it in the races are fine but the servers 🙄

[cyan haven]

Come on, I don't want to go through some process to fix this. It shouldn't even happen in the first place.

[woven elm]

No ads

[ripe scroll]

Why do you let people with bad connection play mp?they are invisible all the race?fix it.its been 3 years already

[fiery warren]

How to complete the 360 knockdowns in the car hunt race 3 times in a race in a race having 3 cars this is unfair team

[urban iris]

please fix this connection bro

i have good connection

[supple river]

They never gonna fix that.... They are too cheap to do something good. Piece of garbages sitting in company and sucking out the devs.

[vital radish]

I keep having serious trouble with this. Connection is fine. I have 5g 300M and this is the only game that has this issue. Is there something i can do?

[oblique mauve]

try ||japanese server by vpn ||

[exotic nymph]

The New Graphics Update looks more miserable than before.
All the lusture is lost from this game

[ripe scroll]

Uninstall..

[exotic nymph]

Please do something about this

[vital radish]

@oblique mauve okay I'll try that. Thanks for the tip 👍🏻

[amber mortar]

ok, im happy with the fact y'all finally fixed that annoying problem with the loading times and the MP disconection thanks to the Hotfix
but now the Hotfix came with another bug, look at the graphics.
for the record:

• 1st one is my Techrules before the Hotfix
• 2nd one is my Techrules but after the Hotfix
  i mean, gameplay wise its not annoying, but its kinda annoying to see the graphics like this.

also, has an extra, here's how the post-Hotfix Toroidion looks like.

[exotic nymph]

Exactly

[exotic nymph]

This scene also happens in the racces too

[thorn anvil]

Hello the club legend of france is not visible to anyone my father (AKA the leader of the team) is concerned about it I actually wanted to help him so can you guys fix that it will make him very happy

[amber mortar]

also, as an extra extra, noticed the textures quality got screwed and they are ina veeery low res.
also, the garage walls are missing the textures in the bottom

and this is not because im looking it from very far, this is looking the signs very close.

and well, to say least this is with the highest quality (although its pretty obvious since im using the free cam)

for reference (this is from 2020, but still, you can tell)

well, in fact, anywhere i look is screwed

the lightning is wrong, each texture is low quality..

reflections also

[vital radish]

Also after the hotfix the game started to have massive lag spikes. Never had that before.

[round fulcrum]

Fix the refuel ads please... !

[grave junco]

the previous update works better than the last one

[torn anvil]

Yea same. My cars with metallic paint looks hella ugly.

[south acorn]

Very true ... this new update not able to watch ads to reduce time and not even getting rewards by watching ads if any ... everytime whenever there is a update the game has a new issue.. hopeless programmers

[inland whale]

Ads after the update have not been showing up to lower time of a car for mp. And daily ad rewards are not working. Please fix it

[earnest zodiac]

That's it I have had enough my internet is perfectly ok but I was just in multiplayer just know and that sorry excuse of "YOU HAVE A BAD CONNECTION" is really starting to get on my nerves because of this made me lose my mind and almost ended up breaking my phone for this annoying game full of bugs

[clear shoal]

What's going on with the ads hahaha, they can never do anything right 🤣 asphalt 9 moderators NASA engineers 😝

At least I have to thank you for solving the multiplayer disconnection (1 month late) you guys are great geniuses 🥴

[torn anvil]

Can you please reduce the speed of the bots for the electric season 2 event? Its almost impossible to win the race with a stock IDR. I just keep getting pushed around by them. Its so annoying

[oblique mauve]

@clear shoal respect
ads is fine
your ads web hooks is broken

[exotic nymph]

After the graphics update the black car looks white .
And there are too many reflections that a matt colored car can reflect in the dark

[clear shoal]

I can see ads, but every 2 ads i have to play a race so can keep watching, weird but it doesn't affect me.

[soft slate]

Pls fix electric r drift. It just shakes while drifting...

[oblique mauve]

@exotic nymph its not an graphics update
its a bug happien on some devices

[inland whale]

Ad issue has still not been fixed for android

[vital radish]

Wait they fixed the graphics?..
Will my game lag less now??

[exotic nymph]

Yes the game will lag less now but the graphics quality had became blurry

[vital radish]

Bettt

[orchid tusk]

Could you share your device model?

[deep sable]

fix the ads after 2 ads cant watch for raesr

[sharp echo]

Why this keep pooping up ? This happen after update "hotfix"

[orchid tusk]

Please get in touch with #👨💻-customer-care for individual assistance on this

[north flax]

Add issues

[spring oxide]

looks like comic'ish filter, cool

[young kernel]

@orchid tusk sorry to bother your adds are not warking when I try get my free packs my id 32bd9b

[fossil edge]

Hello, could you please explain how you control in the grand prix event that no user lends his user to another to play it and have a better time?

[gentle trench]

? You practice till you get good

[south acorn]

Hey guys is the server down

[spiral lagoon]

Can anyons help me ? My Lego Grand Prix is disappear from events !!!!

[oblique mauve]

relaunsh the game

[marble cedar]

W.F.™ | Lisa Ann#9916 has been warned

Reason: Bad word usage

[lyric citrus]

The game suddenly booted me from this MP game and I was not refunded (the game read it as me quitting the race). I was on a stable internet connection, so something like this should not happen.

[oblique veldt]

Hi!My name is SamNitros08.I'm from Kazakhstan.Can you fix the crashing and optimizing issues?

I can't play on the Rome Cairo and Japan(I forgot map name lol)

[errant citrus]

Where did the Ferrari F8 go? 😨 Have you actually removed the car from the Class: A event with the event still active? Or is it a bug?

[lyric citrus]

They're pushing only the top five cars, so whatever replaced the F8 is now there. Watch that SC20 be replaced with the Rimac C1 soon...

[errant citrus]

Thanks for the reply! OK these changes have already been made in the past (example Laferrari Aperta) but never with the event active. There are players who took the reward of the race with the F8 and others who failed to take it

[fossil edge]

What does happend with the sound of the game? It crash every time

[fossil edge]

The vlf event didnt bring any epic bp since 2 months. Please fix it and improve the drop rate, thanks

[cyan haven]

Auckland 3 times in a row, why?

[zenith tiger]

because you need to get two 1st place in MP as part of the Season Missions

[urban iris]

seriously? connection issues after electric update think

[woven heart]

Is anyone experiencing delay issues when you tap nitro? (double tap doesn't work most of the time, can't shockwave)

[granite cypress]

My account ban by your mistake I not use hack and mod apk.
what why my account ban....
Pls reply

[oblique mauve]

please ask customer care by open conversation ticket
and brought to #834372976018325525

[torn oyster]

Samsung Tab S7. Keeps happening.

[torn oyster]

And only 2 ads for the day for mp?

[vital radish]

bad net?

[torn oyster]

@vital radish nope

[vital radish]

mm

hey @torn oyster Has your tablet been updated lately?

[torn oyster]

@vital radish having the same issue on my S21 Ultra.

It's updated and internet reset jic

[vital radish]

you should stop updating it

@torn oyster

[torn oyster]

That's exactly how my face looks right now

[vital radish]

new updates affect old devices

[vital radish]

You will not be able to play well because of the update, so it is better to find out that the update will have

[noble helm]

The 6 star car does not require a blueprint.

[ripe turtle]

The cars list for Elite S hasn't been updated even after 1 and a half months of Venom event is finished .Nice work GL 😔

[vital radish]

You don't need Vanda @ 6 star to play this. Any car which has 6 star will work.

[fossil edge]

is the second time that the game bring me the Mercedes BP, the only car that i have maxed, why dont you bring me the other one? all the month the same, this game is really boring, every time dissappointed the users

[cyan haven]

I just have to say this, this milestone system has made no sense. Rewards are not interesting and are difficult to get.. Imma just play this kind of mp once in a while until it makes sense

[plain stag]

Can anyone help me with this stupid error that didn't get fixed for months now? I just can't log in into my google play account to sync my profile. My google play account has no issues besides this.

[cyan haven]

People aren't having connection issues, it's servers

[vital radish]

Hello I meet a very strange bug in Asphalt 9 legend

[vital radish]

Me every time I finish a race it gives me a connection problem

[lucid rivet]

Beside the fact i s*CK at driving in this game, ain't that weird that a bot in SE events finishes a race in 9 seconds ?

[lucid rivet]

Oh look, scammers

[vital radish]

chehc

[zenith tiger]

I remember this bug on another event. Don't knockdown the AI at the first 10% of the track, then you can smash them

[vital radish]

Why Not You Fixed This She.et First This Is Very Irritating You Give 1GB Useless Update That's Update Nothing Changes Actually its Give more Bug Congratulations You Ruined This Game

[zenith tiger]

Has been happening quite regurarly lately

[stiff fog]

Tired of the loading screen and synchronising, tired of this game 😔

[torn anvil]

This season milestone is actually good. I got the 3 epics import part packs in 3 days. You need higher skill to enter higher leagues to get the milestone faster. I just use the aspark, lykan, inferno and 570s only

[fossil edge]

is the second time that i complete a survey and you didt get me the gift, does this sourvey is a fake? please give me my gift as soon as posible. thanks

[frail anchor]

My game is lagging so much I have 4gb ram then also

[sour field]

My game is freaking out I play it it clashes every time I don't know what to do I tried resetting it no use 😭😭

[storm grove]

I'm in front of them cross the finish line without any network issue
But I am forth and he is 1st
Why😕

[crude drift]

Pagani Imola 😂

[ripe turtle]

Well I was playing the Grand Prix of Raesr final rounds and it was my last try ,and meanwhile the synchronisation popup came up inside the race and I couldn't turn off the Nitro in time and it costed me that try . So I believe this is a nice trick in the name of bug to make your players use more and more tokens in trying by spoiling their lap intentionally? Many players have reported it already with video proof .Although I don't have a video , you trust me or not doesn't matter .Thanks for making A9 worse and worse 🙏

Are you gonna fix this or not? We need a official answer , this is not a decal or paint glitch that can remain for a long period of time .@orchid tusk

[vital radish]

agree
I hate this stupid bug

[subtle pilot]

Please for the love of God @orchid tusk how come the HDMI display issue still haven't fixed?! I don't understand is it that hard to diagnose the thing? Bruh I'm so tired of playing on a small screen man. 👎👎👎

And literally these ads don't even work like every time I try to reduce even more it's just appearing anymore

[earnest folio]

Ads for tickets not working. Used a few, then restarted game, cleared cache, restarted phone, no luck. Adds for shortening refill gas not working either. Restarting game several times, no luck. No more adds left to try, used 10 now. No tickets.

[finite plank]

Why the ads problem never been fixed and now it is worsen? Car fuel refilling time NEVER BEEN SHORTEN AFTER watched so many Ads, only after watching Specific Stupid LEGO Ads only working😡 Is this scenario been arranged on purpose? 😡😠

Do u know u r wasting our Precious time in order to reuse the S-class car and the time to refill is terribly long? So, dear Dev team, pls solve this issue IMMEDIATELY!

[vital radish]

Just got the survey rewards but I didn't got the Senna blueprints as promised 😡

[mortal moth]

Me too no senna bp

[urban iris]

game is crashing

[hybrid pine]

Anyone using razer Kishi controller on Android? I just got one but cannot get it to work. The game is supposed to detect it automatically...

Oh I actually needed to activate OTG storage

[lucid rivet]

Only here to check if anyone else having issues connecting to MP ?

[north flax]

Got issues with the packs

[storm grove]

How to go back from this stage
I have good network connection

[fossil edge]

I played this event for three months and it didnt give me any epic bp, what does happened?? Are you serius?

[bleak flame]

Its a craziness but:

After the game crashed while I was playing in Multiplayer, for some reason when I go to the app again the welcome to the actual season and the Special Event ads returns and with the Mitsubishi Lancer (the principal car) appears in the History Mode

Its strange cuz I didnt take off the app from my phone and re-installing it

But the good think is that all my progress in the game is safe

[vital radish]

Since the beginning of this year that I don't get any epics for vlf, egoísta or trion. I think something is messed up with this events.

[fossil edge]

Check this

[oblique mauve]

the car rank is modified for the race

you already upgrade it to the highest rank in 1*

[crude maple]

Was buying Vanda bps. App got stuck and lost 750 tokens. :/

[clear shoal]

Gold car 🥱 don't be surprised by gameloft, this is normal 😑

[pine haven]

Any reason why i cant install A9 on my Pixel 6 Pro, it says its incompatible 😩

[inner ravine]

imagine using Pixels as main smartphone. they have great potential but since we're talking about Google they always manage to mess with something. but I guess this is just my complaining out of nowhere and not exactly related to your issue

[mellow panther]

After getting a new phone & searching AR Legends on Google Play, I find out it's incompatible with a Google 6 Pro. Oddly enough, it showed up on Facebook games... so I downloaded it. Despite being logged into the correct accounts my progress didn't transfer. Any hopes of transferring my saved progress or do I have to start over?

[mellow panther]

My guess is the new operating system they're using is taking some time to code.

[ember sinew]

Delete Industrial Revolution from mp1 and mp2 ! Bcuz, it always lagging after start of the race, and makes me at 1st position > 8th position after lagging

[low yew]

This really isn't an issue I'm experiencing but others are
Getting banned for no reason like FuryTM DarkHyper
I don't think he did anything to deserve a ban

[hollow osprey]

the report system is damaged. Too many abuse it. When reports add up, is just bye bye, even if the banned person doesnt deserve it. In the meanwhile, nitro/speed hackers destroy TLE and get away with it, since they hardly play any mp where the reportd might make a difference

[fallen yarrow]

[hushed carbon]

What happened? 😵‍💫 🤔 😵

[fossil edge]

All this users in the car hunt riot have the car golden, if you want to improve the fame, why dont does you put the car golden to race this event so everybody have the same chance to get the epic cars and anybody have advantage about the car of the garage level, please take this advantage for next event i know that will be easy to make this. Thanks

[woven heart]

The game's synching to server in the middle of a race....That's new

[rancid grotto]

How to fix ads, no ads to refill car
Android
Galaxy s21 ultra
Id 44961a

[young kernel]

Server down

[sage thorn]

noticed dat aswell

[wicked skiff]

Server Down

[thick beacon]

Here we go again

[abstract oracle]

— Regarding server reports
Please include the following when reporting a 2-0-X-X issue

• Windows build
• Connection type (Wifi/Ethernet)
• Region
  If you see multiple reports from your region, avoid sending another report, the area is assumed to have server issues. This to avoid unnecessary reports

[supple tide]

😡

[unique pond]

Android

[round fulcrum]

Android
France

[supple tide]

Compensation?

[deep sable]

75 token compensation 😂

[vagrant sequoia]

same for me too. I mean server issue

[trim cliff]

🤬

[abstract oracle]

— Please remember to include your region

[mortal frost]

Germany - Android

[hallow fiber]

Platform: Android
Country: Brazil
Connection type: Wifi or Data Mobile (same error)

[grave junco]

Android
Ecuador

[marble cedar]

PROZAC#2390 has been warned

Reason: Bad word usage

[errant citrus]

Android
Italy 🇮🇹

[sick heron]

Lol, fix ur server GL

[grave junco]

nobody can play

potato servers

[sick heron]

Thats a joke again

[merry sand]

Costa Rica 🇨🇷

[unique pond]

Portugal

[wise thistle]

Is the server down or is it just my phone!? I've been trying to open the app from past 10Mins

[rocky arch]

it's not your phone

[wise thistle]

Wow... Everyone have the problem... @orchid tusk @warm goblet @vital radish some one look into this

[rocky arch]

I'm sure they're aware by now

[wise thistle]

🤨

[azure viper]

It just doesn't come in, but apparently it's not just me ..

[wise thistle]

It's working now

[unique pond]

Working now

[winter egret]

How im in firts line finish and my connectiom is good and my position in finish is 6?

[vital radish]

whenever I try to stream asphalt 9 via discord (using screen overlay), then the viewers are not able to see anything, just a black screen. while I can play the game without any problem or lags. what can i do for this issue..

[oak basin]

The 1MW event on Samsung A8s.
Some ai got knocked down or crashed and spawned somewhere near the finish line.

[forest pivot]

Idk what's wrong it won't let me log into my account

[vital radish]

Hello. I spent 7k tk and no key. Do you have any idea how I can recover them or leave them damaged?

[zenith tiger]

This is not an issue. You are not guaranteed to get a key, no matter how many packs you bought.

Your Asphalt Tokens are gone.

This is not an issue w/ the game.

[zenith tiger]

This is a known issue. Avoid knocking down the AI for the first 10% of the race

[zenith tiger]

Check whether discord has the right permissions to capture your screen.

Also, sometimes this happens if you are using some VPN service.

This issue is not related to the game.

[lament trail]

Uhhhh I can't log in with my wifi

[torpid canopy]

Logging on with Wifi and data doesn't work, are servers down?

[ember sinew]

Nuuu

[toxic lion]

o no

[cyan haven]

h

[ebon island]

But why?

[ebon island]

Same here i spent 1200 no keys 😔

[wanton ivy]

😒

[vital radish]

Fix it guys

[unreal beacon]

Why this problem?
I am getting daily this network issue!!

[north jacinth]

Damn the day

[ember sinew]

Delete Rush Minute track from MP !

Always lagging on that track

[torn anvil]

The special event for the Toroidion 1mw should be 10 days left, not 17 days

[vital radish]

I have given all required permissions to discord and no vpn issue as well. can there be any other problem like GAMELOFT don't allows to stream on android..??

[oblique mauve]

you can always stream games on discord even with gameloft games
but some android vir doesn't support streaming Feature
and some applications can't support streaming for some devices

[vital radish]

Ohh, I see...

thanks for the reply btw..

[spring oxide]

the game suddenly freeze and pause itself, anyone know whats wrong?

i've encounter it multiple times recently
also i never had any 3rd party app running in background, except for the screen record obv

[orchid tusk]

@spring oxide Please get in touch with #👨💻-customer-care so they can perform further troubleshooting

[vital radish]

@orchid tusk Pls Watch This When im Open The Game The Loading Screen is Freeze & When im Close The Game
Game Is Freeze its started Yesterday The Game Is soo Lagg Everywhere
Device - Asus ROG 2
Location - India
Using Wifi Broadband 60mbps

[silver heart]

Anyone else with SD888 facing gyro issues?

[silk ferry]

This hotfix has caused the shaders messed up

[deft summit]

This has happened to me persistently this evening

[lucid rivet]

What sort of sorcery is this one ?

[rocky arch]

bad connection

[tight hinge]

Our one club member(choco) cleared the Vanda event mission, but the game shows that he still did not clear it from another member's view. We might miss 3 vanda blueprints due to this bug so please fix it before the event ends

[dapper oasis]

You should probably ask him

Whether he beated 1:49 or not

[tight hinge]

See the photo

He did 1:48

[fossil edge]

hi there is a part of a track in Rome that the speed of the car get down like the bug in Nevada, can you check this?

[zenith tiger]

You should submit at least a video showing the issue, so that the team can reproduce the issue. Rome has many tracks.

[fossil edge]

is in the track of Rome Tiber Stram in the right side of the pic, in that part the car get slow like nevada´s bug

[pliant cedar]

Yes, a lot

[plain marsh]

Cannot login fb

[silk ferry]

You can check that through these snaps

every shaders looks the very same, this is happening in the default settings, hq crashes before getting started

[fossil edge]

The car hunt disappeared

[young kernel]

Same for me

[zenith tiger]

For those that are missing the ATS Car Hunt, relaunch the game.

[cursive grove]

The car hunt is nonexistent for me
Restarting is not helping

[zenith tiger]

Just to clarify. When I say relaunch, I mean that you need to force close the application, and then launch it again.

[silk ferry]

or try clearing the cache of the game, worked for me though

[silk ferry]

any GL workers in this server, please note this issue, it's kind of affecting the overall performance

[vast jay]

Nice

[fallen girder]

There is one more which has the most progress, is there any way I can recover it?

[kind rivet]

account b

[fallen girder]

That's an older, now irrelevant account. There is an account from 2021 which has more progress than account b, I need that

[silk ferry]

Is there any fix for this shader issues in my device, is it only me or is any other who is facing the same issue as mine.

All of the material shaders are sent through this link below
#🤖・android-issues message

[ripe scroll]

Ko system is worthless.cannot ko a fly

[oblique mauve]

hi @silk ferry
it's a knowen issue well fixed soon

[naive hatch]

Earlier today this happened and after I downloaded the game for the 1st time a couple days ago , it crashes on a regular interval of 5-9 races

[vital radish]

[neon pine]

[fallen girder]

happened with me on a regular basis as well when i used to play

[torn anvil]

gameloft can you please explain why my game still lags so much especially in muliplayer? My phone has 6gb ram so I think it should be able to run this game better. My phone is able to run other games smoothly in high graphics but for A9 its still pretty laggy even if I turn it to low graphics. My device is samsung A12

[marble cedar]

sτз|lαг#2800 has been warned

Reason: not related to the channel

[torn anvil]

Also, my phone becomes really hot after playing one multiplayer race. Not sure why

[zenith tiger]

The capacity of your RAM by itself does not guarantee that the game will run flawlessly. There are other things that need to be considered:
-RAM Speed
-CPU Speed
-Capabilities of your GPU

Samsung A12 has the PowerVR GE8320 GPU as per GSMArena (https://www.gsmarena.com/samsung_galaxy_a12-10604.php).

If you check your GPU on notebookcheck.net, you can see that your GPU is a mid-range, you can also see how many FPS you can get in many popular Android games, including Asphalt 9
https://www.notebookcheck.net/PowerVR-GE8320-Graphics-Card-Benchmarks-and-Specs.372646.0.html

[urban iris]

please fix lagging got wrecked, that happened lagging is wreck

[wanton abyss]

Please, fix this issue, the game freezes and crashes anytime there's a call and when i switch from mobile data to WiFi or vice versa, and this game is the only app that has successfully made my phone freeze. Welldone devs...
ID: dc33ee2

[misty plover]

I got two disconnected from game in a row on MP2.

[zenith tiger]

Do you mean that the game kicked you out of the race while playing MP2?
What was the exact behaviour?

Did the race start and then the game kicked you?
Once you were kicked, where you redirected to the main menu or did your game restart?

It's better to make a ticket from within the game with that information.

[zenith tiger]

Have you tried creating a ticket to the customer support from within the game?
Every software has some edge cases that the development team hasn't thought of, if you give to the team enough information to reproduce the issue, they might be able to fix it.

Try to post your smartphone, Android version, and describe the problem in detail. A video showcasing the problem would be much appreciated by the development team.

[wanton abyss]

Yeah, i've lost faith in sending my complaints directly to the devs because i don't get replied, here at least someone might see it and maybe forward the complaints with my ID or help with an information like you did. I'll try to reach the team again via in-game as you suggested.

[broken surge]

...