#🤖・android-issues
1 messages · Page 54 of 1
it feels like the sun brightness across different maps is way too inconsistent, and that causes some dynamic lights to be too overexposed. bacalar's nitro lights (applies to all of them) are way too bright in buenos aires, a bit too bright in san francisco (orange nitro light is better than the rest specifically on sf), and properly bright in osaka. redmi note 13 pro 5g (the snapdragon one), highest settings it allows
11 days have passed and this age restriction issue still remains, I've contacted to CC about 3-4 times and no one other than the default bot answered me. I always specify that I am of legal age 🥀
I don't have an Xbox, or a good PC that can handle the game 
U don't need to play the game
If u can just install in it then its enough
ok so after i told him to do what you said, he has the GL Club option but the option to connect to Gameloft Club doesnt available for him somehow as you can see in this image
when hit wall after wrecked in India track
please fix this
Why always the first ad i watch gives me nothing? 
does puritalia's fake top speed got fixed?
Why am i not receiving ad multiplier credit reward since too long?
Note: There is no skip button before ad completion
maybe because of in game region
he changed the vpn tho
not able to edit profile not visible name of players in races
I have recently reinstalled asphalt on my phone and this happened when I got on the account I've set my age to over 18 and I've tried logging into gl Id but none fixed can someone help?
@solar quest Will Gameloft bring the dynamic lighting effect to mobile? We'd be happy!
@lunar swift could you say under 20k inr which phone that supports 60 fps?
idk
Help it's the same with me I can't also access the club
my phone is redmi note 13 pro 5g, it seems to sell at just under 20k rupees for the 8/128 model, and it supports 60 fps (although it does give me a warning about not being tested when i turn it on, but it's pretty stable)
And the usernames are not appearing too including my own
delete data and set your age to 22
Is that 60 fps stable ?
mostly
Did you tried fps meter?
sorry i got a bit of an emergency going on, i can't really tell you if it's stable or not right now
i do know it doesn't support the more advanced graphical settings like motion blur however
It still doesn't work for me
Multi-player cant load
Np
Will it work
The same thing has happened to me
But I'm afraid if the account is still connected to gameloft id or any socials
even if you delete the game the data won't be deleted unless you have your data on another device
Also is this a glitch or are they doing it on purpose
Like is there actually a limit to access private lobbies username or socials?
If so what is the age restriction?
below eighteen but 22 works best because I've tried everything else and it didn't work
Alright thanks 
why matchmaking stuck on 5G connection
Poco X7 Pro
Same thing happens to me
I recommend doing some regular event/seasonal event races (even if just 1) before joining MP
(This might happen in Private lobbies,GP and Gaunet aswell
again
When is ads going to be fixed?
Uhh.. what happen here?
check your 5G/4G TLE/Wifi. give it a restart.
Okay, the PC worked. Since there's no other way to remove it, you need to log in from another platform 🥀
Game not showing the correct League Logo in player profile.
Showroom tickets bug
Do something, almost 1 month passed with this problem. At least we could collect some extra tokens by watching ads. 60 × 30= 1800 tokens in a month wasted 🤬🤬
Watching ads for increasing credit value after a race end, but the extra credit are not adding up even after finishing the whole ad
Unfortunately, it won't be fixed because for GL, this is not a bug. It is a way for them to make the life of impatient gamers harder and to incite them to spend more real money, as a consequence... Just be patient and your problem goes away:
Remove your f- trains from Velocity Hunt (Chicago)!!! They always get in the way during qualifying my lap in GP!
Does oneplus nord 5 support 120 fps?
They got time to implement a new store look and this still persists. Priorities please. I m not sure if i like the new look since I m clicklazy
Gauntlet store is now 500 clicks deep away. Mh. This isn't an issue. Just saying
They should really add an auto collect all rewards button for the daily events, it's really annoying to click on each event twice and then click the collect button for each button individually. (I am talking about the automatic daily rewards for the credits heist etc)
The end of Spotlight is near and I haven't even seen those stages thumbnails yet, same with the new TLEs 
bro fix server, but I use 5g connection
yeah grand prix is especially broken on android for some reason. it doesn't always update the leaderboard, it gets stuck on the same synchronizing screen if you have gp & gauntlet ghost on (i just wanted to see how they did a section the last round, i know the ghost slows you down)
@urban iris @lunar swift is it still ongoing?
doesn't look like it for me. it did that earlier this morning
got it, this just resolved itself.
yo idk whats happening but why cant i claim the Lamborghini Asterion blueprint in daily quest
it says claimed automatically ???
yes daily goals are autoclaim now
but i dont get them?
tomorrow note down the amount of asterion bps you have, do the goals then let autoclaim, then check if they increased
i'm glad daily goals are autoclaim now, but i feel like the animations could've been sped up. you can't do anything until everything gets claimed, and that's annoying when you want to check the lp missions or claim a sponsorship
The LvN spoiler doesn't work in either the garage or during gameplay. Is this a permanent issue or a bug? @cobalt fern
it doesn't go up when you go fast enough?
Why GL not doing anything about ads rewards issue this problems is happening from over the years they don't do anything @cobalt fern
It's not working, I already tested it.
why
Fix your servers
the issue been reported.
just waiting on dev office to check once they're on office hours.
Game is crashing after the Google Play Games Profile Level icon appears. It's now unplayable.
For some reason i cant see any names, i cant change either, is this a bug?
same here
Me too, I can't see the club chat either
that means you've been marked as underage
But im 23 tho
The issue is still there:
Is there anything i can do?
22 is the minimum I guess
fix server after finish race
What the hell is this
age restriction. advice above recommends to clear data and set your age to 22 (hopefully you logged into play games before that). alternatively you can contact customer care to send an ID to confirm your age, but yknow
apparently if you also connected to other platforms before you can log in there too to reset it somehow, im not sure
I tried but it didn't work
Why does this happen and is there a way to fix this?
Ik it may look cool but I wanna have a clean red color and not mixed colors like that
Hopefully someone answers 👀
red color for obvious reasons
lamborghini and some other manufacturers don't allow gameloft to have dual-color paint on cars, but the devs messed up and forgot to actually turn off dual color on them, they just hid the button to change color 2 and to toggle dual color. it's been like that since a couple months after the new customization dropped (at first you could actually change color 2 with some trickery)
My old account in facebook 😭. I can't connect. Help
contact customer care. Facebook login has been removed long time back
So there's no fix for mine?
I can't imagine people reporting because of that alone 😭
Like after watching an ad my screen just goes dark and my rewards are lost,,,is it the same for you?
it's been known issue but we have no info why is it currently broken.
Especially the ×20 ones
Just restart your game every time you watch ads, except for relay packs. If you watch 10 ads that means you have to restart your game for 10 times after you watch ads. That's the current solution which is very annoying.
You don't get what I'm saying,,,, the thing is I don't receive any rewards from ads watched
And that's why you need to restart your game to get the rewards. The restart I mean here is quit the game, clear background and launch the game. That's the only way you want to get your rewards.
To be specific, the reward I mean here is credit multipliers after race, ad pack and ticket, but the reward you mention is relay packs, then yeah, I understand, because it is impossible to claim the relay pack with restart method 
I get it ,,so after the ad I have to close the game? But why don't they give the rewards after launching the game like let's say the next gaming session
Here's the guide for each issue:
1️⃣ Credit multiplier
ISSUE: Not received reward after watching ads, instead the game redirects you back event page.
SOLUTION: Do not start another race, just move on to the next gaming session. THIS STEP IS IMPORTANT. Once you're in the next session, do not press anything until you receive the leftover credits, else no reward will be received. Waiting time usually takes around 10 to 15 seconds.
2️⃣ Ad Pack and Ticket
Issue same as 1️⃣
SOLUTION: You can either continue watching ads to get next rewards or use the same solution as 1️⃣. The missed ad pack and ticket sometimes will refund to you after 1-2 ads, SOMETIMES DON'T, unlike credit multipliers, which will never refund to you unless you move on to next game session.
Game not opening don't know why
PS: Some Reddit users discuss the temporary solution about ad rewards (not sure if this include relay packs). Some of them found out there's no need to move on to the next session, below are the solutions provided by them:
- Turn off your screen for a few seconds, no need to quit the game.
- Pull down the notification bar for a few seconds.
These 2 solutions work with them, but I guess it depends on the devices. For my device, move on to the next game session is the only way it works for me.
Thanks a lot
I've really suffered with these ads,,, hope gameloft finds us a permanent solution soon
Not just you bro. Everyone suffered 
Works perfectly 😅 wish I knew this earlier
another solution for credit multiplier-watch any ad(ticket,ad pack, relay pack) whenever you miss any ad multiplier
Upload speed is 266 mbps but still crashing out middle of the race unbelievable! Please fix server man
Is that all
What you mean by is that all!?
this android update has terrible connection issues - images not loading, gp ghosts taking like 2 minutes to load etc.
sometimes using a vpn helps, but sometimes it doesn't
So no fix?
nope
Thats really slow
It's was happening a month ago
Guess I'll have special colors forever 🙂
no it's not, ~250 mbps both ways should be plenty for any video game
my poco x7 pro flagship doesn't work 120fps but it show fps screen
2nd pic, I set 120hz refresh rate
3rd pic, why based on app settings, I can't switch on high refresh rate, automatically 60hz alu
give ds etense performance a free try in the season showcase as the gp ends well after this season
reported
Why do i need a gold car to get epics ?
Reason: unncessary pings
we have raised this issue, but no update so far.
Why is my name the default one? And why can't I change it
Oneplus nord 5 not getting 120 fps what to do?
you got age restricted
How do I fix it
the official way would be to submit your ID to customer care to confirm you're over 18, but i heard you can also log in on a different platform (check pinned messages) or clear your data and set your age to 22
This icons loading is not fixed yet?
Any explanation
age restriction
final stage unlocking tho
When will it be fixed?

EXACT same problem with me right now
Here is the "customer care" answer for the missing W12 in the elite b event:
And they double down:
My answer:
The fact is this happen when i completed the showroom and got key 
There may be a shady and juicy deal behind the scene between GL and Ford to force their car where it does not belong. When Volkswagen finds out about that, they probably won't be happy about that situation.
Is works!
@solar quest
When will GL see this bug and fix it?
An entire season plagued by this bug is unbelievable; the lack of respect for players who are still wasting their time on this game is unbelievable.
If this were a bug that cost you money, it would already be fixed. But since it isn't, it doesn't matter whether you fix it or not!
Dev team is waiting for their money so that they get back to work . Beggerloft was unable to collect enough money from begging 
Or devs are incompatible to handel these silly bugs 🐛
kji h jh i j
We report everything and nothing happens. Game servers don't work hole session and nothing changes!! #🔥・hot-topics
For anyone with issues logging in gameloft account delete the "new" account and ste your age to 18+
Issue #1: no offline career mode, even though the game works offline on Nintendo Switch.
yeah i think the offline play is a console-exclusive thing, asphalt 9 is online-only and always has been on most platforms
Would you fix color 1 color 2 for all lamborghini bugged because of original color 2 is red but i cant change it back
Hello
i got 1000 racing tokens when the dragonforce event concluded. wasn't that the sonic event currency?
it is.
this happened multiple times actually.
Please cut the "just for you" B.S.: everyone has the same "deals"; they are not specially tailored to each gamer's garage.
I still haven't got that show layout. Mine still showing the old one. Game also updated
It's not available for all, comes slowly
device: POCO F7
i hate poco phones at this point
i frequently encounter game crashes when I'm using mobile data
its just phone problems ig
Why can't I join Gamloft club and chat at clubs? 🤬😡
you got age restricted. looks like a lot of people did, considering how often people complain about the exact same thing, and also inability to change the display name from "driver"
when will this be fixed. It becomes annoying to click around to find the right event. @solar quest @cobalt fern @peak lion report this to right people please and finally
Also for the ads issue...🔥
Fix the daily events issue will ya????
oh wow that the same thing im encounter rn. i kinda hope it doesn't go like the roblox age verification again
but why gameloft decided to restricted some of the account here? its not really a big deal (or maybe my google account is australian so they have to follow the law there)
Lucky you, the new layout is another disaster from the team.
that's probably why, doesn't australia have a law that bans social media for under-16s or something
consider how im using the account to download the game, not too surprising (vietnam kinda ban alu from downloading)
We are very tired of this
This gotta be the worst update we have had yet.
Legend Pass is full of trade coin cars.
Club reward's also.
As above, visuals not fixed.
Instead of fixing MP1 now matchmaking in MP2 is broken.
Too many cheaters still.
Broken Gran Prix since day 1.
No new career races for 1000 years.
Game crashes, log outs, disconnects, no mp lobby.
Fix this
What can I not over clock the GP car in the final round ? I did on all previous rounds ? Saying car is regulated ?
New season, new cars to OC, not an issue
Finally 😮💨
Yeah I know, that's why I'm saying that it's an issue
Is this happening to y'all too
You have been hit with age restriction. Contact customer care
Ola
Where's Gauntlet store?
They didn't add token packs to this car.
also happened to me, i somehow fix it by logging into the steam version and do some region change on my google account
Was reported
Folks, anyone has seen an issue where they purchased BPs from the Legend Store/Shop and after sometime those BPs are missing? I only noticed because I had bought enough to unlock the car, and it left a message in the in-game chat. Later on in garage, it is showing the car as locked again.
I asked in our club and at least one more player has had this issue (and with more than one car).
When I raised it to the gameloft customer support, they have been gaslighting me saying:
Mail 1: They are looking into it.
Mail 2: They asked for "Purchase confirmation email"!!! Is that a thing for purchase in the legend store?
Mail 3: (I had sent screenshots from garage and in-game chat) : They claimed I had miscalculated as the garage shows I have 4 BPs less than needed for unlock!! (Wasn't that what I had messaged them about in the first place)
Mail 4 : (I had pointed out that they ignored the in-game chat confirmation on car unlock) : They think that I have created fake screenshots and they will neither believe it, nor check from the system end to see if there was such a message in our in-game chat posted by the system. Also, some fakery about rewards and ranking: "We assure you that you've received the correct rewards, which are awarded according to the latest information recorded in our database. If you're missing one, it's because you're not eligible for it based on your final ranking, or you haven't met a requirement." 🤯
As of now I have asked my club-mates to share screenshots from their accounts to show that I am not making this up - but unfortunately, other than the screenshot in the club messages in in-game chat, there is no trace of evidence left.
What does one do in such scenarios?
not a new problem
sometimes part of your game session dont sync in your progress
(i attached some screenshots about same problem)
and don't trust in CC, this is beyond their understanding
Since my last phone OS update, I have only 30-40 fps in the game, but before, I had always 60+ fps, how can I solve that problem ?
I have a Redmi Note 14 pro 4G
Many thanks for sharing. After my discussion with the Gameloft CC, I thought it was so rare that I was imposing upon them to find some niche edge case and fix. Now it looks like it is a regular issue, and they are just trying to gaslight!
Everyday routine CC replies
-It was supposed to be fixed in the next update (but that update never came)
-We shared this issue with our team (the bug was fixed a year later, and it created more bugs instead)
-You're missing something/this was intentional (even if it not they behave like it is)
Easy I did 9000 till 10000 m 😉
Upgrade car
@cobalt fern When will it be fixed ?
dunno
Ah...
Seems like MP is broken again 
It keeps loading at lobby nonstop 
This is getting ridiculous
There is an issue with syndicate vs. Police mode where you can't leave the game or switch to other people once you lose your lives as a syndicate
AMAZING game, number 1 game on the Play Store
Is anyone else having connection issues?
Edit: It works now.
black screen after ads

Happens if your controls are Tap To Steer. Change to Tilt to Steer.
I don't want to do that 😭, they should just fix it next time if they bring it back
Why the problems with the ads aren't fixed? It's like that from December last Year 2025!!! And we are now March 2026.
Thay might not have alot of staff to do fixes on game
This is real? lol
Dang lol
I downloaded the game on a mew phone and i have the connect button disabled anyone knows why?
try clear data and set age again maybe 30+
i did all of that but still
check 2nd pinned msg
from where man?
oh my...i wish it was
or share you age verification document to customer care. @agile forge
i use to play on my android phone but i switched to an ios device and thats where the issue started. I just want to connect to my acco and continue thats all. Am really confused am seeing this on the ios
i even uninstalled and installed again hoping when i select a much higher age it will work but it still didn't
this issue started after recent update, many ppl got it, it's age restrictions
contact customer care with age verification document
or open your acc. on pc if you have option and then check back in phone
alright man thanks
Please fix this.
anyone know how to fix not syncing problem like this?
@solar quest @cobalt fern @peak lion when. When
This is going on for toooooo long
handling should be 150
correct speed help. Be faster to get on the boat or throttle down if you won't make it
I've been playing for like, 2 years? Never fixed.
Does this bug still exist? The event images have only loaded for me a few times.
I'm facing the same issues events images are not showing.
GL did you forgot this fix respawn roof ship in Scotland
since 2019
Yes same here
I lost 20 points in mp2 because of this
Is there a way to get the old store ?
No
The connection "not syncing" bug is making all mp unplayable now
I cannot log in using gameloft account
I get OTP, fill it but it keeps buffering doesn't open game
they messed up by changing method
in starting, it is ingame login method
now it redirect to browser, and game keep restart after submit otp
it took 20+ tries last time when i logged in
now i dont even reinstall/clear data
images not loading are a known bug. try tapping on each event to see which one's the right one
I know that. Nobody sees my sarcasm here? This is going on since an eternity.
This is what i mean
Other people were racing normally but i get that message
And if it's known why doesn't Gameloft fix it? 😭
Plzzzz fix the event thumbnail issues
Poco X7 Pro
hello, can you provide user ID?
not here. do use in-game reporting system.
customer care? ok thanks
I got in after 15-20 tries
Kept trying as the 0.1 guy said
hm, it'd be worth to provide the user id. they recognize this report about repeated attempts of login issue due to windows unfocused.
They wanna check what went wrong about the windows unfocused while attempting to login Gameloft Club.
please post, if you dont mind.
I lost 2 epic A-wildcards and 1 epic B-wildcard when trying to upgrade cars... I need those refunded... Why are they placed in import parts in the first place!! I need epic wildcards refunded
u-cce6f1
@solar quest @civic notch
Does snapdragon 8 gen 3 has dynamic shadows in unite?
Also,does s24 exynos have dynamic shadows in unite?
8 gen 3 should, i don't know about s24 exynos
Ok
ID- u13ce61
Not an #🤖・android-issues , contest with customer care, though they won't do anything, in the future be careful before tapping on things
The help is written in the photo
wasted 1 fuel after matchmaking stuck 5 min in mp
it was raised, but they find it no issue, although this 2 Gallardo BPs on the MP2 packs isnt adding up...
hi can you try again login?
temporary solution to save fuel-if its taking longer time like 1 min+
then turnoff your internet and connect it again as soon as network status pop up,then it will show error msg and when you back it and start next race, you will get that fuel back
I was able to log in yesterday after multiple tries
Thanks
In Spotlight it's not possible to KD the bots after 10 seconds or so... it's like unbreakable is activated on them. Really frustrating 😢
it's intended unfortunately.
can't do anything about it.
When they'll change this insane conditions?
usually comes back after a while for me but then it would be blank wen i relaunch the app
i haven't 6*'d the zenvo, but have you upgraded it to match? when you upgrade a car you get more time from the pickups
In case of this **** we should get our fuel back!
Also there shouldn't be any demotion in MP in case of disconnection!
Easiest exploit of all time
What is the cost of rimac nevera r card packs in syndicate coins?
Second time it's crashed in one day
90,000 for x10.
also not the place here. #🏎・general next time.
Game is not working at all! Serves not working
again, another update. but wtf is this update about? "ads not giving rewards" issue still persist. at least tell what the update is about! it literally looks like you're not addressing the issues people have been complaining about in this channel, and just rolling updates for the sake of it. have some communication about this with us will you?
did they fix the images not loading bug
I don't think they did
does play store do automatic shader cache updates like steam on linux does? because on steam i got a "shader pre-caching update" today that was about the same size
yeah i checked, images not loading isn't fixed
Ad issue still not fixed. Still some ads after completing turns the screen to black forcing the game to restart and no compensation for the lost reward
An entire season plagued by this bug, I repeat: an entire season!It's astonishing how silent Gameloft is when it comes to a problem that affects a large portion of the players, especially since mobile devices represent the largest segment of this game. The lack of respect and consideration for mobile users is ridiculous; no one has given them a voice to at least suggest that we should wait for another season. Ultimately, the problem isn't with the game, it's with me for continuing to play and spending time and money on this game and company.
You just threw an update out and this still persists? WTF
it's a shame
Huh. I installed a few days ago and the Events images got fixed.
I can't install up-date, not possible. Tried 3 times.
Don't understand what's happening, but the game loads down at then freezes.
I already update and asking me to update again? Bruh...
Perhaps you are the exception 
OnePlus ace 6t, the problem appeared about 2 weeks ago, with the start of a special hunt for lamborghini
What's going on here? I'm of legal age and it says I can't. I wanted to create a private room and I can't because of this. How do I fix this?
Contact customer care
I cant download update from Google play its stuck at 47%.
All other games and updates download normally.
I tried several times but nothing works
Images are loaded here too. Also, it's the first time in months I don't have to wait for the tokens relay packs to load instantly. Fixes do happen sometimes 😉
unable to update via Google Play Store. it is staying at 14% update for infinite time.
Tried everything, rebooting to clearing cache of Play Store to downloading even in another device. All in vain
Wrong car XD
Reported
this ad always crash my game everytime i press the skip button
idk if anyone also had the same case as me
this spotlight is so bad... The conditions are so hard even for MD players. TD players must really be suffering
Reporting that the lvn's spoiler is not working.
Who do I talk to regarding getting wrong rewards and wrong car in GrandPrix? ....
Tryna connect ios to steam. Pls help
same thing, I'm 17 and yet MEGA RESTRICTED on what to do
and my actual issue is not the fact my name isn't the same, my issue is for private lobbies
because I use it mainly for practice without any bots to mess me up and for ACE challenges
why you entered accurate 17,just put it 25+ lol
now you need to verify your age through document by CC
or like this as per this screen shot
Can they fix this bug i watched ad 3 times and i get no rewards💔
reinstall the game.
question, why am I getting DS E Tense Epics on XJR-9 Grand Prix?
I got a e tense blueprint instead of xjr9
Update: This happens when playing with a wireless gamepad, reinstalling does not help, I also tried flashing the phone from Color OS to OxygenOS, and this did not help, problem only in asphalt game
is it possible to bring 80fps setting to the Galaxy S26 series? somehow it's missing and only 60 and 120 are available
server problem
Yes
hi does it only occur on your wireless controller connected?
or does it also happens even when your controller isnt connected?
yellow nitro intake is giving perfect run bonus for ZR1
Why does this car have such an issue during the Snow Vault track? The AI seem to just magically have boost on all the time but they're not boosting
what's wrong with it ?
not car specific.
the bots always have some stupid boost at one point.
My problem being it's literally every time, they've even respawned near my car and are at instant top speed is it JUST that map? I've been trying to ask if others have had it happen on THAT map
it should give yellow nitro bottel
isn't it
I'm marking that down as the AI needs looked at big time there is no reason that should be happening
the name and description implies it should give extra nitro points to yellow nitro bottles (top left), but it gives them to perfect runs instead
Tutorial on how to get 120 fps to work on X7 Pro
- Go to dev options
- Scroll until you see Auto-fill
- Tap on Reset to default values until "Turn on system optimisation" appears
- Toggle it off
You can turn it back on if it causes discomfort.
It's a pretty scuffed method but it does work
a few weeks ago, I was trying to turn it off to see if it would stop games/apps from crashing when using mobile data on the X5 Pro
but I discovered that it affects a lot of things and can cause some apps to stop working. Does it really happen? Does it make a difference?
can you give me the chapter and stage about it ?
oh didn't saw that. Yeah that's mess up 
First in hybrid ace
It's always THAT track
Passed it finally only because a random chance of AI smashing themselves
So far i haven't had any major issues. Icons at certain places appear to be squared, animations are a little scuffed in the settings.
The battery icon masks the percentage while charging if you have it displayed inside of the icon etc.
You can just turn it back on if something major does break though.
thanks, will try
anyone knows how to make my new phone stop asking this
This pops up everytime I start the game and its annoying
while 120 option is great, even on the S26 series you can't really play for long with it, too much heat. not sure why 80 is not available for S26 while it's available for other Samsungs no problem
remove data from play games (make sure you are connected with gl id)
I had to sign out from play games yes. Thank you
First ask customer care then Merge the account
The AI cars in the HOLI event are becoming invincible approximately 20 seconds after the start of the race. Is this intended? It's so annoying when they come crashing into you and you can't do anything about it because of the invincibility.
This Shadows Alpha Clipping bug only appeared on Android devices
Why does it say "Free Trial" if I already own the car?
Yes, it's awful and they haven't fixed it. This problem only didn't exist in the ALU launch. And basically, it's this:
not a big deal if anything. if you have the car unlocked that "Free Try" tag wont effect.
So why was the package I was just notified about on Discord broken, and I ran out of tokens to unlock the Bugatti Divo? I was hoping to buy a package to unlock the main car, but I couldn't because of an error. So I switched to another package to unlock the Bugatti Divo, and until I ran out of tokens, I was told that the package I bought was broken.
The daily events thumbnails don't load or load after a long delay. Fix this blatant issue.
Reach out to customer care they'll check
This bug still hasn't been fixed?
This is funny
it's not a bug, it's an age restriction
they fixed it now

Fix this crap.
up
Without a controller, this only happened maybe two or three times. The bug first appeared during the lamborghini special hunt everything was perfect before that. But since I bought the Coolshark JK02 wireless controller, I’ve been hitting this bug constantly and only in asphalt. I don't have this issue with a wired controller, but with this wireless one, it happens all the time
I can also send you a video of me playing without a controller where everything works fine. But as soon as I connect the wireless controller, the bug starts happening immediately
<@&469459051105878016>
shlumper_81162 was softbanned. | scam
I'm late
don't worry, think like it never happened 
I think this video can help devs to fix bug
server are broken
Same issue nearly everywhere
fix this please, having to clear app cache every time I play the game is pita. how does GL break stuff like this....and why does GL keep pushing out broken updates ffs
Reinstall , should help, clearing cache doesn't
reinstalled, same problem.
Yea every device is the same, I have a A16 n a S8+, one phone that is relatively new n a old one, n both have the same problem everytime
Odd, someone had it fixed by reinstalling yesterday
@Good afternoon!!! The epic packs are unavailable for the AT96 Car Hunt with a 5-star vehicle. Also, there's no key for the AT96, although there are packs in the store for blue coins. Please add the key 🔑 to the Car Hunt or unlock the ability to participate in the promotion without a key. Thank you very much 🙏

i have also found this issue on my friend's android phone, not only on mine
the images of the events take a long time to load, and sometimes do not load at all
Downloaded latest game version?
I'm going to share my experience with this issue (and maybe others too):
In the first few days, I reinstalled the game twice, but it didn't fix it. I also cleared the game cache, but that didn't work either.
This only happens a few times: I open the game and the images never load, but when I play for more than 20 minutes, they RARELY load. It only happens about once a day.
I THINK this issue hasn't existed since the new season update, because with my old phone, the problem started in september of last year. When I got my new phone, the images loaded without any problems, until the new season came and the problem returned to me, along with other users. That's when there were many reports, even on Facebook.
I don't know if this issue affects all Android phones, since my phone is a low/mid-range Samsung A16, and I don't know if it also affects high-end phones.
In short, neither reinstalling the game nor clearing its cache fixes this issue. We're still affected after two bug-fix updates, and while this issue can be annoying, we have to be patient and wait for Gameloft to provide a solution so we don't have to deal with it anymore.
This is my personal opinion on what we're going through, and my experience since the issue first appeared.
I hope the mods understand what we, the affected players, are going through.
Thanks for reading
Currencies dropped back to Eur it was all the last weeks in USD. GL please fix this.
It's made free try
Idk how this happened the guys hasn't been active for over 4 months and I have the game both on steam and my phone so I can always keep up to date but it just randomly said that the policy changed and when I fixed it it reset my username and promoted this guy to own my club
is the connect and gl club buttons grayed out in settings?
any chance 80fps setting would be added to the Galaxy S26 lineup (SD 8 Elite Gen 5 CPU)?
wth is this?
you got age restricted
What is the drop rate for the epic at96 hunt? 0.1%? 24 packs already opened, not a single epic part. I guess we have to understand the title literally: one single epic hunt and we get it with the lexus.
game is crashing on poco x7 pro
The game is crashing on every device
@solar quest @peak lion Legends Store is not refesh plz fix this.
and make the refresh cycles 8h.
@solar quest @cobalt fern @peak lion when will this be fixed. That's going since 2 months now
An entire season with this bug, this game has become disrespectful, honestly... It's disrespectful to mobile players.
Where is ad rewards
screen randomly flashes only on this track (moat finale)
You can watch the ads but they don't give rewards (multiply ) or refill the car
i think this might be one of the particle effects clipping into the camera, although iirc in the past in my case it only flashed black like that
@glacial prism Kindly notice the ads bug and fix this
Ads issue..no rewards.. Even restarting doesn't give the rewards
@cobalt fern 360s in one go :2.... Not working. Made like 3 or 4.... Then only 2 in one go... No working
Record the way you did them
Ok I see, and in this section there 1 out of the required 6 members that managed to do it, can you check if that was you or a clubmate?
Yeah everyone is facing the same
i cant even play the game now??
My internet is fine
@cunning obsidian @rough arch Solve this Ads rewards issue
I am experiencing the same issue. Ads rewards are not registering. I watch an ad to get 1 fuel and I receive none
Devs are not even bothered to respond the ads issue
No, it's not me. Clubmate. I asked him and he don't even know that he passed this 🙂
Why aren't the ads working? When will you fix the problem?
@neon wren
ads not working
ad gifts are not working today.
Is there any updates going on or something? if yes then pls let us know.
And it almost seems there has been a huge bot attack or something. Everything seems glitchy.
I get it that you guys need these ads to income and pay devs. but at least show some decency and honesty in that.
Ok thanks, I have already reported it earlier
Ad problems were also reported
If u have any details about what kind of ads is showing and not rewarding, let me know
Ok. Thanks
Btw i watched 2 ads earlier when i reported about event issue - and no probs with ads... I got it.. It was for credits... See others talk about ads for refill
Or to the daily event symbols
Be it any ads its not rewarding after watching ads
Most of the day the Relay packs do not work. But today I found that no ad gifts are working. That's why I raised this issue here.
This is what happening to me.
Please fix the ads; I haven't received the 60 blue tokens yet
All types of ads are broken
Gameloft repair it?
And they dont even bother to fix it
When will it be repaired?
Why does it say "Regulated"? 🙃
It's definitely a bug they should fix at some point.
Seriously? Do you even bother to read what gamers have been posting about that issue since this morning?
Hm? What's wrong with my answer?
Usually when you don't get the multiplier reward, you can restart the game and then you'll get it. But not so this time
only two ways to fix the ads.
- You need to be on Android 18.
OR - Uninstall current Android version and install latest iOS.
Good idea... To install latest iOS on my Android.... Don't even come on my mind.... But does it fix all android users issues.... I see.. May be have to stop android platform and step by step stopping all other platforms when only left the pc, Xbox, steam....
They made the game to be accessible and playable on every exist platform on this world but their dev's salaries are not enough to work hard and keep it stable and without issues after every update, after every new event... As we all see their excuses every time we have smt new... 👀
well that's because you are not as smart as me and in that case i would recommend sticking to option 1.
Always smt new is coming, then mod-info channel becomes more active then ever to hear that smt is buged, smt has to be fixed, not to spam for it - they already knows.... And etc...
All theeeese - after Unite become alive....
And what to say about it
I don't say it to confronts u... Just said it to ionizing their work
I can not claim the free tokens I do adds but nothing wth
The most absurd thing is that problems with ads are never resolved, even after the last 6 months and several updates, and the devs still haven't fixed them.
You are right. If it was a ad quota issue that would be a totally different thing. But ads now pop up from nowhere. Kinda odd.
no ads crediting. not even restarting immediately works anymore, will cost (at least) 60 tokens. Lovely
They appear out of nowhere, take minutes to show up, sometimes they don't even work, you click sync and they disappear, or you watch the whole ad and in the end it syncs and disappears without delivering rewards, and this is an old problem.
I think it's time to stop adding events that charge exorbitant prices for bad cars and focus on fixing the game first, and then go back to selling items.
Because spending money on a game that doesn't work is difficult; if the game had a bug that was delivering rewards effortlessly, they would take down the server just to fix it.
I have seen about 30 ads today. I could have a 4 star car today. But no they decided to make our life hard. So HaaaaRd.
6 months...?!
Absolutely true. It's incomprehensible that the person responsible for the problem is unable to simply revert the code to its previous state when it was working properly
Yes... Previous season was nightmare where every time you watched ads have to restart the game to get the rewards, but this only applies to credit multipliers, ad pack and ticket, relay pack really based on your luck. The problem disappear for 1 week like that, then now, it is not nightmare, it is a disaster...
yes,it is there since October update, almost 6 months(3 major update came in between)
they never even addressed them properly 😔
does gameloft fix the problem?
Not yet
If theres something bugging you for serveral months but have never been fixed, its definitely a feature. Its not weird to see ads got nerf for Android, because they also nerfed ads on Windows as well with only 40 ads a day
The 40 ads you mean on Windows is accumulated in a day no matter what kind of reward it is? I rarely play Asphalt on Windows btw but I do mentioned the problem, just not sure how ads work on Windows... Hopefully that's not too much to ask 
So when how fix?
Yes, those 40 ads are for any type of rewards you can get from the game by watching ads, and you have to plan carefully for what you want to get before they run out. For example, there are 20 times you can watch ads to get free tickets, but for some reasons you have already spent 21 of them to get credits from like MP or Events, so theres only 19 ads left for you to get the tickets
Reason: Bad word usage
Thats great an all. But no rewards at all given at the moment on android. It stopt working out of the blue yesterday. Any clues or update?
What kind of joke is that 
That's bad for credit grinder
No clue no update... Even they update the game will still have ads issue... You see previous wave of ads issue... Even Amy doesn't know what's happening, I guess it is Gameloft's having internal issues... Otherwise ,the problem would've been solved earlier...
Yes i know the long issue, its been a half year but how is it becoming even worse?? At the rate i wont be playable anymore.
Anyone tried to re-install? Clearing cache didn't help me
The ads bug still persists
Its clear they want revenue from ads while skipping rewards
I play the game is because I can grind, no matter what kind of currency, I just love to grind. Now ads gone, my interest of grind also gone, let's go touch some grass
Seems like you don't like to grind after all then
With BoS kicking in within 3 months they decided to have ads bug so we cant farm credits
To put in other words, grind smart, not grind hard. I'm not going to waste my time for 3k per race 💀
You need 42M credits per car of BoS💀 💀
And now.... The most interesting thing is - have you all ever had problems, issues or whatever with payments? Cuz i - never... Why no problems with it - but with many other things which are connected to earn smt like for free - issues 🤔
Still no fix for this?
Blue token ads are not working
For 2 days
What the hell are they doing..in Their office..Just to sit and
Watch tv
i cannot KD AI after 360ing this event
intended.
They are not even bothered to fix ads issue
yes
wow, Android player's don't even deserve a reply from them?
players are sharing problems here and no reply here
@keen elk it won't hurt you if you reply here too
Is it that hard to announce that they mentioned the problem in #🔥・hot-topics or #🤓☝・mod-info ? Everyone is talking about this issue, worrying the issue, and what are they doing?
5 complaints and ios channel got reply 2 times
here there are 30+, still no reply
W GL
Yes
The logic is: we play the game on the cheapest devices, therefore we Android players are poor, therefore we don't spend money on the game, therefore we don't deserve attention 
If that case, AL shouldn't appear in Playstore 
Ok so Apparently (not just me android player but this issue is for all platforms) when I do a private lobby race with like 3-4 laps, after getting pass 6 minutes or so it will automatically disconnected u regardless of ur connection is good or not. Now I'll say that this is not a new issues and it has been going on before the 2nd rebrand of this game about 3 months with no fixes. So I hope that the dev team will fix this soon
6 minutes sound a bit too long. You sure the screen show disconnected? Or it is disqualified? There's a specific time limit for a race track based on number of laps and length
Sorry mate, you are right - should have communicated it globally yesterday
This was reported as well. Could please elaborate in which situation it would be useful for the players to have this time extended?
So far as I tried 15 times is all show the same result as disconnected
Well is not being useful but it will feel kinda bugged. I personally play Private lobby alot and notice this issues.
Like the gamemode is pretty inaccurate with the lap measuring as 1 lap last for 3 minutes. So the 4 laps with my own opinion should be about 12 minutes like before unite launch
And apparently this happened to all kind of 90s track.
And as for that question, is could be useful for content creator to host some sort of event for the game community to enjoy. Like manhunt or sort. Althought the time seem alot for it but there is a chance one of the event could potentially last longer than the estimates time
Relay token ads started working again!
Sometimes but not each time...
Any screenshot please?
I feel like GL is not paying the technical team
I miss the old tutorials from asphalt unite, the game would be great if it came back
Green nitro bar and broken mini map.
what's your phone model?
and this isn't working on Android. This isn't funny anymore. All Android users should see some goodies for the permanent struggle we have
I watched 6 ads and nothing still on first item WTF
But at least seeing this for the very first time since January or so
Same
sometimes ads work, sometimes they don't. Usually after clearing cache it works, but still, the game is not stable till now. So many fluctuations. It becomes annoying
Can you please fix issues with android controler, after barel Roll some game wind push you wide right. It was fix with last update but after update Mid season it apears again
shouldn't there be an Unleashed today as per patch notes?
Friday
Where ? can you provide vide
thanks
Where is dual color option? And why can't I single color? Facing this issue in Lamborghini cars.
#🤖・android-issues message
It doesn't allow to dual color.
no dual color is intentional (#dev-qa-december-2024 message), inability to single color is a bug that's been there for a while
Today it stopped working again. It was fine yesterday. What the heck is going there
@cobalt fern
That's weird, what controller is that? if you're using a controller it looks like a controller problem more so than a game problem, I'm not aware of any problems right now like android, if you try with different control scheme does the same happen?
that looks like an invisible wall you're hitting there
check his previous msg.
You mean that the W12 is still not available to race, but there are 25 tokens for the W12 which cannot be achieved despite having the W12 in the garage: what a mess!
It's not the first time this happens, come on GL!
Is it because GL wants to please both companies to keep the money from the deal with Ford without risking being sued by Volkswagen? 😅
The "Base Profile" option isn't available to me. It was before the update.
hi, what device?
Hey.
Motorola G9 Play (Snapdragon 662, Adreno 610).
any chance for the 80fps option for the Galaxy S26 series?
what's wrong
left corner is too small

Fix this crap....
Ye
Someone pls fix this.... Volkswagen and Ford issue....
Complain to CC, if lucky, you will get 200 Tokens for free from CC 😁
got this too in pc
Even though I've set my graphics settings to the highest, I'm not getting any headlight reflections. Can you help me?
what's your phone? they change the available graphics settings depending on the phone
Glitch getting Ferrari Evo Key at 5 star ? For actual 6 star car
What is the problem to get it at 5*. Better for ppl who don't have it 🤔
Delete your post bro. Don't do it
He is giving an idea for a gameloft man 
Why always ppl like him are doing things worse than it could be. Why have to inform GL that have some GOOD FOR PLAYERS issue
He is trying to be cool guy so that bugloft gets impressed by him and gift him Imperium 
Or.. May be looking for a job... Like become mod
What should I do.
Plus...The ''Base Profile'' and Motion Blur Graphics isn't available.
Have you got "Policy Update" thing? Because that's where restrictions hit around. By any chance did you set less than 18 age?
Hi, sorry for lack of response, i can send the suggestion but no guarantee.
hi what device?
Oppo Reno 15f 5g
How do that
still matchmaking stuck
5g is fine
thanks! older Galaxies have it but somehow S26 doesn't, probably explained by brand new CPU
#🤖・android-issues message try this first.
isn't the base profile is high quality? they add the "base profile" after "custom" instead of an additional line "base profile"
Asphalt 8 not working for me on samsung s10 or s25 ultra from 11.03.20026
Wrong server
@lunar swift samsung galaxy A35
is this going to be resolved soon?
Elite class B, only option is ford, that does not trigger the reward
Reason: Bad word usage
Apparently my account is 'underage' or something and that is very much not the case. Is there a way I can fix this
customer care
and there's also this #🤖・android-issues message but honestly i still don't understand what it's saying lol
I just read through this but I think I'll try the customer care route first
just note that cc is very slow
still missing 90fps/120fps option on sony xperia 5v (snapdragon 8 gen 2) - i've asked more than 5 times already and i'll keep requesting it, my phone won't explode if i set it higher than 60
after update, 360 floaty drift broke
new drift machanic?
i can't drift immediately after 360
Seriously???
How to fix Connection error in the game While i connected to just Wi-Fi? But i connected to Wi-Fi and VPN in Android
So, it works... I need to fix the solution, Anyone help me?
Bring back floaty drift
bring back floaties please revert the new mech
Floaty drifts are broken, car auto brakes instead of continuously drifting, revert back now
funnily enough you still can drift after 360 on touchdrive (mostly because you hold the button instead of tapping it), but obviously it's much less useful there
breaks broken, its didn't continue after 360 on ramps and even in normal 360floty
i find a solution from a community expert:hold down the brake button
We dont need solutions to something that wasn't broken in the first place, but for temporary till its reverted I guess so 👍
we'll just have to play like this until the bug is fixed. it looks like the logic is getting mixed up with the touchdrive
new method: Tap the brake before the car rotates 3/4 of the way.
basically, doing this won't cause the 'unstoppable drift' glitch anymore. instead, if you tap the brake after the 3/4 rotation, the drift just won't initiate.
Thats crazy
earlier ad not appearing problem,
now ad button got disappeared(in new shop only)
They just fixed it
that's probably because previously it would say "sorry, no ads available", and i guess they found some
problem us its not showing this msg
otherwise button is still there when ad available (ad will available after a donkey's year)
In the past, updates would be released 2 to 3 days before the end of the season, because GL had time to fix any major update errors. Now she's releasing the update with practically one day to go, because if there are any errors, they'll only be fixed in the next season, like the error with the event thumbnails.

so smart?!
the 50 cars achievement is broken i think
also the 10 barrel rolls achievement (make it different (basic)) is a little bit broken because i only got it when i restarted the game for this issue report
@cobalt fern @mild mountain @solar quest so apparently us player have a issues about the drift mechanic after update
Another update without 120 fps support for the SD 8+ gen 1... It's difficult like this, having to buy another device to get 120 fps, Subway Surfers runs at 165 fps, and Asphalt can't even reach 120.
try doing this until they fix it.
MP replay camera not working after the update
Subway Surfers games have been limited to 60 fps for quite some time now, not sure where you're getting those numbers. and you don't really "want" 120 for Asphalt, especially with that CPU. overheating and throttling are just not worth it.
Have you ever heard of a "cooler"? My device runs at 90 FPS and doesn't go above 40° 
im fairly certain subway surfers isn't as advanced as asphalt ngl. didn't it come out in like 2012? comparing it with asphalt 8 would be more apt unless they did some huge graphical overhaul
both original Subway Surfers (which is still being updated) and Subway Surfers City have hard coded 60fps. original game put a limit on it a year or so back
i've also been advocating here for 80/90 setting for Galaxy S26 series. currently it only has 60 and 120 which is a waste unlike other Galaxies. you can barely tell 80/90 and 120 apart with Asphalt but 120 is a huge battery waste. not to mention the heating issues.
same
My internet issue or what
What is this man I can't even press the mp camera
Same time this man
Replay not working
Mp2 only
still I use 120hz refresh rate, 120fps not working after update @solar quest
Poco X7 Pro
My game stuck at opening
no ads for credits
The option to view credit ads does not appear.
same, although on windows it does work...
Someone said it already but replay camera doesn't work in mp2
where is the decal for the porsche asphalt edition?
ADs are gone.......
Suddenly it came back
After updating, it says account syncing issue...
Show
I see
Search word conflict in #🤓☝・mod-info you'll find what to do
Can't link it atm
Replay not working for me as well
Why are there two trampoline here?
in legend and spotlight stores, buying all of the stock of an item doesn't automatically close the window anymore
Can confirm, was wondering why the thing stayed up
Can you DM me the whole video (same track), I want to see the dynamic shadows.
Can't preview MP rewards
reported
wrong car hunt, should be the C class car Porsche 911 50 Years Porsche Design
they said they'll roll it out fully in a couple of weeks
is the minimum rank for at least the centenario's 2nd evo event (haven't checked the others) meant to be 1 above the max rank?
same
everything above is reported
this is intended
u need to apply EVO parts to play stage 456
wrong bundle names and cars mixed up
1 car hunt each pack where 2 pack and 1 pack ?
Even though I'm logged in, game is persistently displaying saved cards from my other account instead of this one.
This was reported
is the drift bug fixed yet
no
MP1: Rewards tab doesn't open, triumph rewards are not obtainable at Bronze leagues. (Got demoted from Platinum III)
reported
still no spotlight yet
Mp1 end rewards no top 10k or 5k reward?
what is that rank system ??
they shamelessly nerfed it
Nevada texture*s(STEAM on PC) 
Everything above is reported
Device , track name, map name, graphic settings, does it always happen , can u provide a video
It*s happen after last patch.Device - PC (steam).Map NEVADA,all Nevada maps this bug.Setting - MAX graphic
No spotlight. is it clear?
It's clear don't worry , many don't have it, still rolling out
Thanks
Already got them
if you click on rewards in mp1 the game becomes unresponsive
Restart
Should be lowkey ashamed of yourself if you call this MP revamp a revamp. Ain't changed a single thing for good.
All this huge message for nothing. Ain't followed a single thing that would've actually been helpful in reviving the multiplayer. I am so done with ur incapacity.
whatever bugs people are having aside, i should mention that the new update looks and plays fantastic (S26), all maxed out. probably best it ever looked and maybe for the 1st time it actually looks better on Android (vs iOS).
Bronze league mentality, stressing over stuff which don't even factor in while progressing as a player.
huh?
Car hunt is not showing ?
Can someone help me? I linked the game to an email address, then changed the email to a different one and deleted the game to change my age. When I downloaded the game again, it gave me a new account, but when I try to log in to my old account, it says there's a problem. Can anyone help me?
store animation missing
I don't know if I should download the game again, but with the old email?
@mild mountain so I've face a problem about MP1 and MP2 does not connected even with my wifi at full bat
One support car is missing, the Taycan Turbo S is missing.
...
sorry i don't know about this
🥲
It says "Contact Customer care"
just do it
Are you sure ?
I did but they didn't help me at all
what they said
None of them respond to me no matter what I do.
you need to wait, they will reply within day/week/month so..
Should I delete the game link from the new email so that I can link it again to the old email?
@ivory cargo cbeck this
We in android issues what I should check?
Just click the link
i unlocked two cars (making it 162 in my garage) and this achievement is still at 96%
it's a link to a specific message that says how to fix the account conflict
Game is still loading not opening
Autoplay is not avaliable despite me having the required VIP level
same here
In Gold II Triumph we get 8x Silver + 2x Silver packs... WTH
My club went ded for a while and I became leader and when I was told to edit the club's info (cuz it's mandatory) I got this error message after saving its info
Try again, Ig
Could be an issue with connecting to the server (either from your side (Wi-Fi) or from the server's side)
I have 196 cars...
being matched with unranked people in plat 3 dk why
apparently they don't reset people above gold to bronze anymore or something
@cobalt fern report this issue pls
Oki
There's a bug w Triumph Rewards in mp1. They should all be visible at once. Not like now.
has the owned gold achievement being stuck at 96% been reported? i don't see it in the mod info list
i'm not sure if the mod info post included everything that's reported but i'll bump the achievement thing
When will the 360/dog float be patched ?
I'm having trouble playing Asphalt Unite because it keeps asking me to download a new version, but my game is from the AppGallery and there are no updates available. 🤦
I tried it many times, but it's still there
known old bug, contact cc they can only help
#🤖・android-issues
Hello! I was using an Huawei Android and It says this:
I tried to restart my Phone and it didn't Work.
cc?
customer care
Reason: insults
There is an issues with the missions to claim the rewards on the Ferrari event
For some reason i csnt play multiplayer 1 or 2 just gives server error
Do you have the required stars
Why is there no option to view gauntlet position and points and other stuffs when a challenge is placed? This needs to get corrected/fixed asap
You have to win the race !
what do you mean by position and points? you can see the score and the cars and ranks, although it wouldn't hurt to also be able to see times before challenging
The shown cars on Spotlight Stage 2 (718) and 5 (918) are interchanged.
What else can be meant by position and points? Points determine if you're in rookie league or pro league for example...
But you can't view anything once you selected a challenge until finishing it... Like in the first photo... I can't view the points or if someone has challenged me and i lost points or gained points until completing the challenge I've selected.
Sometimes we select a challenge we want to play later but I can't see whats happening with my gauntlet during the entire time.
oh, that
Wrong display
@cobalt fern my car is maxed
As Albert said you have to win the race, you placed 3rd
ads aren't working again
it should be "Reach Champion to get more."
I contacted customer service about the Porsche Asphalt Edition decal that I never received. I explained that I played in all the Porsche events last year, and this was their response.
They simply refuse to give me the decal I earned fair and square. It's disappointing and a waste of time.
I already ask too
Excuse me, can you read? I said I participated in all 5 events
Yes me too
Oh, okay, sorry, I didn't know you had the same problem.
this sucks
I'm having a problem with the names on my profile and in the races; I don't see my name or anyone else's, only the ID.
same here bro
that means you got age restricted
you can also check by connect and gameloft club in settings becoming unavailable, as well as club chat becoming restricted. you can contact customer care to resolve this (although i think you'll need to verify your age), or try logging in on a different platform if you connected your account to that i think
Okay, okay, but I did enter my age correctly when the game was updated. Anyway, I appreciate the information and I'll submit a support ticket. Thank you very much for your time.
watch ads button seems to be on vacation or sth
this one too
i think that's because they got rid of "sorry, no more ads are available" thing, deliberately or not
I'm having a problem with the reward for the 15 blueprints for the Ferrari 499p modificata in stage 15. I already have the car at 5 stars and I'm improving the required time, but I'm still not getting the rewards, Here's the proof.
you have to win the race as well (be 1st position)
I haven't been able to access the game since 6 AM, even though I have a good internet connection.
Ok thanks
Want to say thank you to the GL team to have as it looks like fixed all issues from last season. Its really really smooth now. Again thanks to all
guys is it just me or is anyone experiencing that the car just stops drifing when we try floaty? (any car)
Known problem
I'm having trouble updating the game in App gallery, I hit the update button but I only get the option to open the game
Me too. I can't update the game from Huawei Appgallery
We have to wait for a mod's response
great fps drop on Poco X7 Pro 😭
It still happens sometimes. By the way, thanks for all your youtube videos, they are inspiring 🙂
Cannot claim the reward from gauntlet
Don't touch this 
can you quit that challenge?
Hi i just saw this, sending report.
Doesn't anyone of you face the FPS drop?
Device: Xiaomi 14T
Why does my Egoista appear in another color when I get outside of the editing section? I want it to be bright but when I get out it's dark.
Please fix drift issue that occurs after landing with 360 as soon as possible. It's ruining my races.
@wild anchor Dear asphalt suddenly after the recent update of porsche of legends. Whenever im opening the game its showing me an annoying pop up written device settings has changed. Whereas i didnt touched a single settings in game.. and every time whenever i opened the game its keeps on showing me this annoying pop up. But today i lose my patience when i saw after the pop up, Within 4-5 seconds the games started getting crashed out of nowhere. And it is the first time it happend in my device. from 2021 i started playing this game it never crashed. But today its happend and its keeps on happening. After that annoying pop up of device settings changed. I mean what is wrong with this game??? I play with the highest graphics settings possible in-game plus in 90fps. Its so smooth. And today suddenly its started getting crashed outta nowhere??? Please gameloft i hope you are seeing this and the people who are suffering the same issue like me. Please developers, fix the issues as soon as possible with a hotfix or minor update something like that. There were so much seasonal events to complete it, i dont want to waste those. I hope you understand. Please look for the issue.
Device- Realme Gt Neo 3T , Snapdragon 870, android 14 and 8/256 ....
Anyone facing a gyroscope calibration issue after the new update? Seems like no matter how much I hold my phone straight, the car's just always slightly turning a little to the right.
Device: Oppo Reno13
i don't think that link belongs here
What a disgusting MP1! What was already bad, they managed to make worse, lol. What kind of brainless person does this?
Its been 3 days and still drift issue hasnt been fixed
Mp camera is broken
The 8x is supposed to be gold
?
Please fix drift issue that occurs after watch the adds of Pokemon Go, the the app freezes con black screen and you need to restart, then I have a fear of pokemon adds =/
Chúpala we
Is it part of ads on Asphalt ads provider?
#🎞・ad-issues try send there the report.
Not start game
your phone is acting up, mine has never gone through this
Is it just me or gameloft sells just acura nsx eip for real money in event shop, but not the Senna gtr and the centenario? My acura is already gold but other 2 cars not but shop still offered eip for acura regardless. Is that intentional or bug?
there is no ads button
Pops up after 30 seconds of opening the game/finishing a race/ or if you just watched an ad
Fix drift bug, can't play since your error!!!
I dont face fps drop, but i experience sudden choppiness in frames and this annoying delay in gyroscope response. Happening only after when they fixed this mp camera issue.
Same
achievements of Google play store aren't being applied at all
Hello, I can't log into my main account due to an account conflict. Can you help me?
I've created a support request and am waiting for a response.
🤦
I have the same phone and I don't have lag
Asphalt Bugnite
I don't know if it's a platform issue or in general, but, there are random moments when it says that someone is using the same account on a different device or platform
Good evening, could you please give me the missing blueprint? I simply don't have the resources to even get a blueprint for this Mercedes; I only need one more, and I already have the key. If you could help me, please, Gameloft.
1 blueprint....🥀🥀
XD
Champion 3 is really unfair. Using an EVO SF90 against cars that cannot compete with it and turn into an immediate lose plus the rewards are not convincing since they already nerfed it ( your only hope is to pray for the sf90 to crash )
ok, idk wtf have you done devs, but after the update, I've been getting so many accidental 360s out of thin air.
I press brake to cancel a short drift and the car just does a 360. It happens randomly in any race, and I can't record every race to show you video proof (even replay won't show anything bcuz it doesn't show inputs).
I've never got this much accidental 360s ever before this update. Suddenly after this update, new problem has occured. Correct me if it's just my skill issue, but istg, GL has definitely messed up the controls
My MP1 started from Gold 1 and didn't got reset please fix it
When Gameloft will fix the 360 issue 🗿
that's maybe your internet connection doing this, or the server.
you'll still get triumph rewards if that's what your looking for.
my 5g is good connection
yes they probably mixed touchdrive drift in manual drift.
try to hold drift while after 360
tough it'll still auto cancel after ~3 seconds
idk bro sorry unless you're using a vpn it's a server thing
Been getting that more often too. Only use 1 device , so not sure why it happens
Fix the Connection error on All platforms!
Reason: Bad word usage
Been experiencing sudden frame drops, delayed touch response and delayed gyroscope actions often after the mp camera update. But this was not the case before, it was smooth and responsive.
When do you guys going to fix brake issue?
when they feel like it
Well said whim
Thank You Gameloft:D
very broken loss -10 rating in 3rd place for 8 players mp2
Why issues go to #⚡・community-media
@civic notch
I can't connect to servers on PC and phone after yesterday's evening :<
the garage background is showing the Legend League when we are in the Champion League
I'm not sure if this is the appropriate channel but ads feature not working(I haven't watched any ads since yesterday)
This add crashing game every time. Black screen
you kidding me
Try reconnecting your internet?
it happens occasionally if there's some connection issue. try a different connection, turn your vpn on or off if you have one, maybe wait for a couple minutes before trying again etc.
i don't want to play this bs, why force
stats are bugged here, plz fix (also applied to other platforms)
Not bugged intended
the nitro and handling is kept at stock for some reason, can confirm
it is "bugged"(or an Gl oopsie) since only accel is maxed and not the others.
Oki
Champions League but with a Legend background? 
Same issue since the old days.. it's old habits.. boring steps by steps stories 😔😏 🤣 🤣
game weird
device
s22
I have the same device and I haven't came across that problem
so they intentionally messed up the stats for the first stage
it rarely happens
Token ads are worse than before. Since the last update, Now it's like this, and you have to wait like 1 min, click x and reenter and hope the ad works...
raised. although visually shouldnt impact where you at actually. (Current league youre at.)
every time I do add this keeps happening after adds finished
@solar quest Bro reset DS progress, I want to experience the full potential of the car.
The week is almost over and still nothing about that "hotfix" they promised to fix the 360 error. Honestly, this new management is incompetence. And it's always the same story, "we ask for patience," I tell you, the community has already been patient for 8 years, how much longer are we going to have to be patient?
what's that???
Will our esteemed developers fix the drifting issues? This game is simply unplayable right now. Have they forgotten?
@young kernel me too
i always thought that was like, a manhole with smoke coming out of it or something. i guess it's not
Asphalt Bugnite 🥀
it's been there forever, if not since Asphalt 8 🙂
impossible jump 10s mission
I did jump 7s only 4 ramp times
When will you fix the drift bug?? It's been 7 days already, and the Gauntlet is about to start
It might sound silly, but just reverse and take the ramp again. Trust me, I did it 😌
Anyone knows what is the minimum star requirement of dbs ultimate to complete its chapter? In part-3 of this car chapter,it shows 2,3 and 4 star required ranks.
I can't press camera not working MP2. Is it clear.
I would like to know too
Same problem bruh 😓
Camera replay not working has been reported.
Not yet seen. But rest assured its sent.
360 issue please fix asphalt
When is going to fix this, im trying to stop the 360 and I couldn't stop
Make it 9
can't connect with the game.
Still unable?
The convertible can't open its roof anymore.
bro had too much gas ⛽
normal i think
Ну что Разработчики Меняем Сетевую Игру с Нуля по под КЛАССАМ!!!
English please
Fix replay button 🛠️ 
stage 2 and stage 5 thumbnail reversed
still no 360 hotfix 
already raised, but the stages are correct in terms of the car used on the stage (Stage 2 is 718 Cayman, and Stage 5 is normal 918 Spyder.), just visual stage banner is flipped wrongly.
@cobalt fern i think about make evo ticket for all car, would it can appears in this year?
Idk
from what i heard evo is made to make the worse and lesser used cars more useful
In current DS, why is it that for the GT Frankie (Class A) stage, the milestone rewards are Class B wildcards?
While for the Ferrari 12 Cilindri (Class B) stage, the milestone rewards are Class A wildcards.
Is this a bug?
Ye I like to no that as well
It's astonishing how silent they are about the 360 error! Of course, if some players were using cheap currency to buy things, the problem would already be solved. Oh yes, when it comes to money, the problem is solved immediately, but when it doesn't involve spending money, we let it go, the players keep playing, and we'll deal with it next season. It's astonishing and, at the same time, disrespectful.
Police cars wrecked right before entering a portal come out fully repaired 🚓
is the portal a buff for them? 
It's just bad copy/paste.
you can do it yourself btw
if you get wrecked or KD'ed in mp right before entering the portal.
my 5g is fine, please fix this
Camera doesnt work
random freezing, heavy fps drops and lag, even when in the lowest graphic setting, and no overheating
poco m6 pro 5g
When did this start
Known problem for this update. I believe it's already reported
today
Any particular thing caused it? If it randomly started happening it can be your device, if it happened after an update or a hotfix it could be the game
It's already fixed internally we are just waiting for the Hotfix to be live, it's probably stalling until all platforms approve the new files
Not a bug they flipped classes in the order of supports and didn't update rewards, an overlook by devs
idk if there's any particular thing that caused it. i was just playing normally when suddenly heavy frame drops started happening (happened in mp btw, doesnt occur in gauntlet)
cleared cache too and still seeing some lag
Nothing changed in the game between today and yesterday so it can be anything
Is there a chance that developers will adjust it?
The correct wildcards class would have helped the players in those stages..
I honestly doubt but I'll ask
Thanks 🙂
why does the game synchronize after every ad in DS? Sometimes before and after an ad, and then it synchronizes again before I can x out of the watch ad screen.
Does the game has 45 fps mode? I think some players want it to play the game more smoothly.
@tacit canopy did you update the game?
Already in latest version
Even mod don't have shop update 
I don't want it 😄

@cobalt fern does the game will have 45 fps option?
@tacit canopy how can you collect a lot of car?
:(, I hope it will appear soon
Car hunts, star hunts, spotlights, legend store and mp rewards I play everything and every mode btw I started on September 2025 
@tacit canopy 🤯
I avoid only key car hunts
what happened? glitch?
Have to wait in other menus for a bit and the button shows up, or play some races then check again, it's slow but it comes
Why does this quest require a vehicle tier of 3034 when it only needs 2767? That doesn't make sense
either spend syndicate coins on loot packs (buy 10 at a time) or the syndicate store, or play a quest with lesser reward, if available, as it has lower requirements
I mean Idk to bug or something get 1 star can play but why I get 20 blueprint upgrade to 2 star to needing a minimum rank 2767 first normal just need 2460 that not right
usually, for syndicate cars, you need to have your car at at least 2 stars away from max to complete the chapter. your car is at 2/5
and for chapters after like, 2 or so, you always need to pay for packs to get it to that minimum level. that's how they get you. it's always been like that for ds (aside from a couple first ones apparently)
I use 1 star to start mission 1 but I upgrade for 2 stars mission 1 begin needing a minimum rank 2767 why don't begin needing a minimum 2460 i think so weird
Is the Gameloft anniversary daily event gone?
see #🔥・hot-topics, they forgot to put some cars in there and they'll get it back and fixed tomorrow
hopefully like the HOTFIX
What's wrong with MP1? Why isn't it matching?
Ah
Theres no more pack to buy? Stuck 1* ferrari
I had a similar problem… even though the bundle stated a purchase limit of 2, after buying it just once, it showed as “expired"
Yes same like that 🫠
bugged auto 30-45fps
WTF ........
Every time same problem .
Only Waste My Time .