🤖・android-issues

[sudden spear]

Jump 3 time only ,no more no less as well as the drifting

[hollow sonnet]

Is this not hacking or what cause he has a good connection and he can't seem to wreck at all?

Reward bug on the Formula Event, as the first reward can't be claimed even after 5 jumps 1500 meters drifted

[sleek kelp]

Someone has already answered your question, why you asking again

And about the formula E event, you have to do 3 jumps or less (even 0 counts), the requirement is weirdly worded

[vital radish]

Exactly the dynamic shadow for car isn't there in android dude😑

[acoustic cargo]

it's there for high end androids actually

[vital radish]

Mine is poco x6 pro 5G Ram 12 GB & Rom 512GB

Even the car metal frame chassis is like black dark rectangular shape.

[pine tangle]

F for my phone

[tawny hare]

Why does this happen? I created a Facebook account from scratch to save my progress, but when I try to save the data, it tells me that there is already a saved account. So the Facebook account is NEWLY CREATED BRO 😭😭😭

And "Last Played 1969"? XD

[hollow sonnet]

Ohh alright, i thought I haven't sent it cause yesterday it said failed fo send

[lunar swift]

does it have a snapdragon 8 gen 3 or elite? if not, it's not high end enough lol

[lunar swift]

just continue with current. the 1969 date is sort of the default time in computers (jan 1st 1970 12am utc). it's probably a bug, considering how that account also has 0 cars (no lancer), 0 tokens and 0 credits

[lunar swift]

if you extend a showroom event and get more than 10 tickets, you can't use the extra tickets with autoplay. you get a "could not execute action on server" error 1-9. you can use up to 10 tickets at a time, but not more

this affects showrooms that use two tickets per race, such as the aston martin v12 speedster showroom. you also need a unite pass to get enough fuel

[prisma iron]

Great phone but not high end.

[vocal reef]

How often does this happen?

[civic notch]

Hello, what exactly triggered this bug?

[novel trellis]

Vechile not showing only track showing it is the problem

[vocal reef]

What device are you using?

[novel trellis]

Oppo A96

[vocal reef]

Does it always play like that?

With the zoomed map

[novel trellis]

No when i am playing screen casting that time only happen this like

[civic notch]

As in recording using internal/third-party recording apps? The screen casting icon pops up on top UI banner? (phone UI banner.)

[novel trellis]

No, i am always use huawei app Store or play store version app only

[vital radish]

Mine is dimensity 8300 ultra processor..you know what that last time I got to see dynamic car shadow and car metal chasis frame shining when doing barrel roll towards sun rays..but now because of update, it was removed..So unfair 😑

[vital radish]

https://youtu.be/n7esx7iuDTM?si=Cet_Gq0sh83gaBrU

[merry crystal]

When are you going to solve the problem of Walkyrie BPs not appearing in the store? It's ridiculous that epics are sold and BPs aren't.

[median whale]

Your forced ad ruined my race.
A 30 seconds of unskipable ad which appeared out of nowhere just right after I pressed on play in multiplayer 2. Race was happening in the background but I couldn't play it due to this nonsense forced ad, fix this.
It makes our experience bad

[dim radish]

Its crashing board

[hybrid gazelle]

Aint no way they messed up

[acoustic cargo]

18000 perfect runs

[sudden spear]

Rimac event 10 barrel rolls ,impossible for touch drive

[vapid shuttle]

stage 1 req 10barrel ?
stage 2 -6 can only get 1 pack? (not repeated like stage 1)

[frosty axle]

Is there a tester who does the tests or someone who validates the conditions you're coming up with???
Lately it has been the trend of setting senseless conditions.
Really annoying

[worthy light]

Impossible to do that condition

[frosty axle]

Stage 5, 7 360s in a row??
Give me a break please

[lofty ether]

The Neverra event is full of bugs, seems quality control is sleeping. Congratulations GL you have outdone yourself again

[solid condor]

How to play now.... Playe

[tawny hare]

Bro, The Facebook account is newly created, so how can there be an account already saved if one hasn't even been created? And I can't just continue if I ever need to save my account in Anywhere other than Gameloft ID, I'll have serious problems because of that bug, which also happens with Google Play Games

[lunar swift]

again, visual bug. afaik if you continue with current, it'll save the current account to facebook. unless i'm wrong

[tawny hare]

Hmm, i'll try

[lunar swift]

as long as you don't select "switch to account b" (which is the non-existent empty 1969 account), you should be fine. worst case it just won't link

[tawny hare]

And now?

[tawny hare]

I think I should have read that first.

[lunar swift]

well, i guess now you have to contact customer care to bring your old account back

[tawny hare]

I think so, for now I have not been able to link by code

By the way, what's causing the errors in the linking section? Several friends have their accounts mixed up with other people's

[wild wave]

question.,I have tried different type of fps like 30 fps 60 and 120 with same type of lap the higher fps gets good lap time the lower fps half tenths slower! So anyway solution for this I have only 60 fps available on my mobile

[tawny hare]

Lesson learned, don't touch the linking section

[noble helm]

how to 40

[noble helm]

It's not fixed.

[fathom pecan]

Bad visibility on new tracks Chicago and Shanghai

Btw they changed 10 barrels to 360s.(realized after managing 10 barrels lol)

[pale minnow]

Drops aren't good either, I mean I played 7 races, for 1 bp from stage 1 of the special hunt

I can't even hope of actually making any progress with this kind of drop rate🥲

[marble cedar]

ajaz0407 has been warned

Reason: Bad word usage

[rigid sonnet]

Ok

Gameloft,
I played 40 Races in Stage 1 " Rimac Nevera Special Hunt" but I got nothing! I didn't get a single blueprint,
Are you understand this is no joke , I am so irritated with that drop rate in Stage 1

[minor valve]

Even stage 3 isn't any better, I'm playing 10 races for 1 measly bp

[wild wave]

Try to make under 1 minute lap time

[minor valve]

buff stage 3's drop rate and make their credit rewards equal to other stages in Rimac Nevera TA's special hunt

[lunar swift]

that's why i don't play special hunts, they're always like that

[rigid sonnet]

Absolutely

[rigid sonnet]

This will give any effect

[wild wave]

More chances of getting blueprints rather I have tried 1 minutes over lap time lot but didn't get one but when I tried under 1 minutes getting blueprints

Anyway don't know it works for you so let's try this method

[royal meadow]

What's wrong with mp1? Waited 3 tines like 25 seconds but nothing...

[wild wave]

Same for me. app close and open then only work

[sudden spear]

Battery drain / heating issues is now massive since update , Samsung s25 ultra

[royal meadow]

120FPS is causing overheat,overheat is causing battery drain faster...80FPS is useless to because if your phone is set to adaptive game will overwrite your setrings and after a few races will run at 120FPS because game is set to run on your device max performance...that is what they told me from support
On my S25 the het difference between 60 and 120FPS is like 6-7°C

[fluid beacon]

Fix this event, it only gives credits, and there's nothing special about it. A simple car hunt gives more rewards per race.

[ebon mural]

huh? if you set it to 80fps, it will run at 80fps (and won't switch to 60 or 120). not sure where you're getting this from

[royal meadow]

From here 😂

[ebon mural]

no idea what this is all about. i have 2 Samsung phones and the frame rate doesn't "adjust" by itself and follows the set value

[royal meadow]

Not in my case

[ebon mural]

are you saying that you set it to 80 but it changes the value in the settings by itself to 120 after a few races? do you realize how bizarre it is that the phone throttles itself "up" vs down? haha that doesn't happen in nature

[royal meadow]

Exactly

Is not that buzarre! They know abiut this issue

[dim radish]

This is max graphics btw

[carmine kite]

is server down now? can't log in

[jaunty delta]

I can't take pictures because of this Shockwave effect

[minor valve]

why do I get concurrent access?

[frail fern]

Uhhhh

Really?

[feral tulip]

@solar quest @peak lion What is this? How can we reach 40 condition? Infact it should be 28 condition for last epic as we need a max car to get all 32 condition then the last epic will be of no use

[gloomy grail]

At least when you take off name over car in mp?
If you start last you see nothing

[ivory obsidian]

@unique elk hello.
I have a big problem with stage 3 of Nevera SE.
Firstly - for last 24h I have over 120-130 runs and my car is at 40/60 blueprints. Drop rate i sooo bad.
Secondly - i have always and only x3 ad.... Nothing different...
My hopes are that Gameloft team still working on cleaning issues of the event or thinking that everything is fine.
Thank you 😎

[ionic crescent]

Played 84 races and only got 2 bps 🙏 🙏

[agile forge]

are u for real bro?😂💀

[void wraith]

I paid the collection fee but I didn't get my item

[cobalt fern]

@void wraith Hello reach out to customer care

[blissful dust]

Customer Care

If you have in-game issues. please contact Customer Care with the following information: game ID, platform, device, description of issue and screenshot/video of problem (optional but highly useful)

To contact Customer Care
• Go to the Game Options → Customer Care (recommended)
• Or visit: https://gameloft.helpshift.com/hc/en/15-asphalt-legends-unite/contact-us/

[cobalt fern]

Not an #🤖・android-issues

[cobalt fern]

These are not #🤖・android-issues

[ivory obsidian]

Yes, it is. All my mates + many ppl here who are on Android facing same problem. Tree of my mates are on pc and they already reached 5* we are still staying on 3* and problematic stage 3

[cobalt fern]

It's not but ok, drop rate is better than 2 and 1 , if you're unlucky with a series of races you'll get more bps later to compensate that's how the game works, it has nothing to do with the platform you play on

The ad x3 is intended because the credit payout in stage 3 is higher than the other stages

[ivory obsidian]

Ok, but may do it for example x6.... Why x3 and ads are 1+ min long fir 25k...all of us needs credits... The difference is not big in payout. On previous stage x4 = x3 (stage 3) = 25 764 credits

[lunar swift]

i don't think gameloft controls how long the ads are. for me, it's a 50/50 chance to get a 15-second ad and a 1+ minute ad for the same payout/thing

[ivory obsidian]

Unlucky in series.... I saw many ppl here with same unluck like me, don't think that it's connected with the luck.... There is smt different called event issue, as it started with issues and they alarm about that and then fix it, so i think that it is same

[lunar swift]

you can try playing on pc to see if it is indeed platform-specific somehow or if it is just bad luck. you can link your android account to the windows/steam account with a code

[ivory obsidian]

Ofc they can.... On pc always 30 sec long

[lunar swift]

it probably depends on the ad provider (alu uses several of them) and the platform's policies (i wouldn't be surprised if microsoft has a stricter ad policy on their store than google does)

[ivory obsidian]

I know. And i know from 3 of my mates who on pc. We started at same time same rank... They on 5*

The Ultima RS event was same as now. I remember my ultimas on both accounts max out for like 3-4 days from 2* to 6*....now 2nd day i can't pass stage 3....no comment and now chance it's not issue

[cobalt fern]

Ads are not same for Platforms, drop rate is

Different players can different rngs but at the end after an important amount of races the drop rate for all players is similar

In all cases there's nothing about it that relates to this channel, thanks for understanding

[brazen lotus]

For some reason event thumbnail is not loading in Its been like since speed festival update I have report it to customer service before the sonic update came and expect it to be fixed but it's still the same I tried troubleshooting methods all didn't work my connection was fine I don't get it why it didn't show for event thumbnail

I have other phone using the same connection the thumbnail showing perfectly it's just on main device this bug is around my main device is Poco f6 and I don't know where else can I get help when the customer service can't help

[torpid hatch]

Ep Pass gone 2x Oc 🤔

[cobalt fern]

Reported

[regal tartan]

My daily pass is gone
Can.t claim condition 32

[cobalt fern]

Pass problems are being investigated

[ivory obsidian]

🤔😎
Again problems

[round fulcrum]

Daily pass disabled 🤬
M’y nevera hunt is stuck

[chrome tide]

My daily pass is also gone It shows I bought an OC pass 😭

[cobalt fern]

Currently investigating this

[round fulcrum]

Also i did 29/32 conditions, and the first eip reward hasn’t been delivered @cobalt fern

[cobalt fern]

That was just reported again, thanks for highlighting it

[pale minnow]

Stage 1 drop rate is almost 1/24 packs

[minor valve]

stage 4 credits reward went up, making it rewards only 3x

[fast dome]

Now it's at every stage of special hunt, not just 4th. I hope they will fix it soon. We had great ad multipliers before today.

[ivory obsidian]

Hehe said that no bigger multipliers cuz payout is going higher

Mine is fixed

[uncut sapphire]

@solar quest Please bring back 5800 credits for stage 2 and 3 🙏

[minor valve]

not just 2 and 3 but all stages too

[hardy basin]

guys if i buy the multiplayer bonus pass at last day today will i be able to claim all the series score rewards even if i already completed all for both mp1 and mp2 earlier.

and can i also claim the get rewards from all leagues u have reached feature?

i have made to platinum 1 so far btw

[cobalt fern]

Afaik yes

In the past if oyu already finished all milestones you won't get them, so we recommend keeping one milestone not reached so that after reaching it you get all previous ones from the MP pass

But, afaik, that changed and you can still claim all milestones even after finishing all of them

But I am not 100% sure

[hardy basin]

so now when i buy mp pass today then i have to go to series score menu, and there will be a claim button waiting on every bonus marked reward needing to claim individually?

[sudden spear]

Not getting rewards in rimac special event ,stages 2 and 3 are complete but not showing as completed ??

Not getting rewards on special event

[echo harbor]

Those tasks are well over the mark , why isn't this rewarded automatically already?

[sleek kelp]

26000 < 250000

[lunar swift]

you missed a zero
you need 100k, 150k, 200k and 250k, not 10k, 15k, 20k and 25k

[zealous atlas]

I'm wondering why Asphalt sends me 2 notifications of the same thing at the same time.

[vital radish]

Always stuck here at startup. Cache cleared, stable internet connection.

[worthy light]

Is this condition fixed?

[agile forge]

do exactly 3 jumps
no more no less

[storm gale]

No

[vast barn]

Unable to race because the race button is missing. Or am i missing something?

[cobalt fern]

Needs the Unite Pass purchased, once the pass spawns in game, you can buy it and start racing

[wind portal]

What is this?

[vast barn]

Ah, that could be a explanation . If that is the case, the information is missing that it is dependent on unite pass

[solid cove]

I don't have the Unite Pass

[prisma rivet]

I can't execute any club actions (inviting, setting to public, promoting members) even though I am the leader. I keep getting a server error or a 'promotion failed' message.

[noble helm]

gp car oc unavailable

[stiff mural]

Same here.

Overclock is not available for the grand prix car.

[lunar swift]

2 notifications is nothing, i get a dozen at a time sometimes lol
alu's push notifications are very broken on android

[zealous atlas]

Hahaha, you're right. I just went online after bed and I had like 5 or 6.

[round fulcrum]

@cobalt fern are the devs kidding ?
After the problem with daily pass yesterday, it’s now my OC that is not active !!!

[cobalt fern]

Reach out to customer care

[hallow fiber]

MP pass appears to be available for purchase in the Gameloft Shop, even though it's already active on the account. I'm not sure if the same issue occurs with the Daily Pass, as I don't currently have it active. It's worth checking, as this could lead to duplicate purchases and unnecessary tickets to CC.

[craggy carbon]

I can't refresh and it's the same opponent 3 times. I see it as a hack or bug

[lunar swift]

you should contact customer care

[solid cove]

Same here

[vital radish]

Wtf

[strong schooner]

Wrong BPs. 🙂
Classic GL releasing broken events 😄

[vocal reef]

Star Hunt has been reported

[keen topaz]

My game is starting to crash at random moments only on android. I do not know if thats a phone issue or a game issue. It's been happening ever since the last update dropped, the game randomly crashes. I do not know why

[rigid moon]

When the star hunt featured p1 blueprints, I did a few races and got a few p1 blueprints. Now, after the blueprints changed into huayra, the conditions are shown as complete and I can't get the huayra blueprints 🥲.

[willow wagon]

Same problem 👍🏽

[tawny lintel]

My top 5 cars total rank is 22,040 still I am in division 4.WHY?

[lyric cloud]

Why does this happen to me sometimes ? .. I haven't given my account to anyone

[novel trellis]

I don't know why but your I'd login to different devices it is the reason

[sleek kelp]

If you’re absolutely sure that your account wasn’t compromised or logged in to another platform, then you shouldn’t be worried about. It does happen rarely even if no one accessed it (server unfunny)

[pliant cedar]

IV had that issue few times even I haven't logged in anywhere else.. just reopen the game

[lyric cloud]

I have been suffering from this problem since after unite 😞

[lunar swift]

i saw reports of this popping up getting more common with the sonic update. i think i heard somewhere that this happens when a game's mod is checking on you after getting a cheating report from another player? but that doesn't feel right

[wild wave]

Did the game server down!?

Game not opening

[vital radish]

It's probably the game issue mate..do you know why?? Last time the game was having full features like stunning graphics since 2024 December and I got to enjoy car dynamic shadows and all.. Because of the update that came few months within this year, I got to see game lagging even though I have high-end device..and now sometimes feel game has low optimization.. It's true that game has a issues..I am just hoping & waiting when the game gets fully optimized with full features. That's why I substitute the game like Racing master & other games very often giving at least 30mins of play for ALU🥲

[wild wave]

Try to play like this

60 fps

[fluid onyx]

When i try to purchase items it shows the items in pounds instead of rupees, also it says my market is on an older version

[late coyote]

Shows wrong car when unlocking. First time it ever happened to me.

[sturdy mason]

Why starway event is not appearing?

[pseudo inlet]

Gameloft ID: u-520c4h
Device: Samsung Galaxy S24 Ultra
Issue of server bug: server is down for me. I appreciate if they fix it (1-3-5-10 is code error)

[vital radish]

I usually have all max settings 😁

[amber moss]

What happend why no event there

[ionic crescent]

Pls optimize rome, shanghai, and paris map, the game just freezes in most of the track even at starting line (literally stops my car from accelerating) tried turning off all the effects and still the same

[lunar swift]

happens sometimes, usually means there are some internet issues. restart the game, wait a couple minutes, turn the internet off and back on again etc

[wild wave]

Same thing happened yesterday and today

I have to restart the phone then only work

[sturdy mason]

I can't open it why?

[graceful crypt]

Same

[pastel loom]

Ugh.

[hollow sonnet]

What happened here?

[pastel loom]

Another server android issues again!

[wild wave]

Try to restart the phone

[sturdy mason]

Not working

[sturdy mason]

Open it and turn off network and reopen it

[runic ore]

Issue on Oppo Reno 13 5G, Mediatek Dimensity 8350 (default graphics settings, after latest update):

1. The game's randomly glitching down to 30 fps on balanced mode and 50 fps on performance mode. Not after any specific time or anything, just randomly while playing. I'm having to minimise and open the game to get it back to 60 fps again. The phone's more than capable of running this game at 60 fps, and the other games I play easily run at 90 fps and above with no such glitch, please optimise the game for this processor.

2. The game shows a 90 fps option, which doesn't work. Even when I set the app specific refresh rate to 90 or 120 hz for the game, it only runs at 60 fps.

3. No dynamic shadows even with a capable processor.

[lunar swift]

on 3., from what i can tell dynamic shadows are only supported on snapdragon 8 gen 3 and elite, and i assume 8+ gen 3. no idea if mediatek is supported for them

[runic ore]

That's even more reason to optimize the game further. There are many other Snapdragon and Mediatek chips that are powerful enough to support dynamic shadows.

[fathom pecan]

Game currently pulls 5 amp hours on lowest settings

Chips are all great till they die

[fathom pecan]

I would recommend devices with mains power supply but You would still notice an increase on electricity bill since lately

[novel trellis]

Drop rate issue

[solid cove]

I didn't get the blueprints back! What do I do??

[sturdy mason]

Talk with asphalt customer care

[solid cove]

I did. They said can't do anything

[storm gale]

insist on CC

[grizzled summit]

@solar quest

[vital radish]

Also this if you ever examine this in-game graphic..in android device.."Metal Chassis Frame" shows dark while facing towards lighting effects or a sun rays effects.

[lunar swift]

i think it's a problem on all platforms. if you also put custom paint on your car or use carbon parts, they also ignore shadows for some reason, even on pc on max settings

[vital radish]

Nope..platforms like pc,devices and other gaming gadgets are well manufactured with it's specific chips & GPUs..Gameloft jealousy doesn't give features just because they think it's not a good idea..See the racing master game..how well the game made with full features and it's made with code master without any errors or hesitation to give many stunning features.

[lunar swift]

...that's not what i'm talking about, im talking about how gameloft forgot to add shadows to custom paints, carbon fiber, and car undersides, maybe other things too, and how that's an issue in any version of alu on any settings

[vital radish]

Ohh🤭🤣 okok

[vital radish]

We want 120 fps option for Exynos devices with Xclipse GPU

[strange kestrel]

Still waiting on that option to disable name tags in multiplayer. They are covering up where the track is!

[ionic plaza]

@cobalt fern i have lost all my 7 year game progression
Name:- Rockingkevin
Player ID:- u-62c933
Rep lvl:-100 Garage Lvl:36
Last login:- 30/06/2025 3:30am IST, please help

[cobalt fern]

Customer Care For account problems

[blissful dust]

Customer Care

If you have in-game issues. please contact Customer Care with the following information: game ID, platform, device, description of issue and screenshot/video of problem (optional but highly useful)

To contact Customer Care
• Go to the Game Options → Customer Care (recommended)
• Or visit: https://gameloft.helpshift.com/hc/en/15-asphalt-legends-unite/contact-us/

[ionic plaza]

I have tried, my conversation id is 3888768

But i m scared AF, i have grinded hard to get my progression, i cant just loose it like that

[violet ferry]

PLEASE FIX THE GAME, MAKE FAIR FOR EVERYONE. I am grinding the nevera eip since 3 days only 4 eip so far. I did ask from other players on social media via post about eip drop. Most of the players collect 10 or more eip in 1 day. There were 3 other players just like me only gets 1 eip for 100+ runs. Thats truly ridiculous. I am fine if others get 1 eip per 10 runs while I am on 20 runs. But others get 10 eip per 100 runs while I am getting only 1 eip. PLEASE FIX THE EVENT MAKE IT FAIR FOR EVERYONE.

[wild wave]

Try to play 30 to 40 races in a row you will get

[crisp cape]

Unite Bank plummeted to tier 1 after buying tier10. is this a new 'feature' ?🤨

[thorny marlin]

Guess I'm not the only one who encountered that

[twin iron]

the reason it says 0% is because there is none in the pack

[strange kestrel]

Please Get Rid of NAME TAGS in multiplayer

[twin iron]

i guess the air was a little thicker tonight...

[lofty ether]

I played 45 rounds and got only 2 epics of the Neverra, people in my club have much better drop rates and many have collected all the epics, why isn't the drop rate the same for everyone

[agile forge]

how?

[vital radish]

That just literally happened happened to me aswell
Now the game doesn't want to come on

[agile forge]

like right now?
mine is back tho

[vital radish]

Yes bro
Ya its back

[agile forge]

cool
i guess its a server side issue

[novel trellis]

It's available in the pack watch again that video

[fading kernel]

I also hope for an option to remove this. I've often crashed my car because of these giant names on the screen blocking 80% of my vision.

[prisma iron]

Gotten this 3 times today 🤬

[twin iron]

if you'd check the pack yourself you'd realise that it only has tokens,coins,rare and common import parts and wildcards which isn't shown in the drop rate check for some reason

[twin iron]

dude i have a very similar issue except it doesn't show me the message it just sends me to the loading screen

[vital radish]

Did anyone experience no getting rewards in Team Pursuit Mode.. it's been 2 times since I didn't got bps in that mode even though I reached 1000 points..lol

[jaunty delta]

This thing happened to me also. Now my game behaves getting weird

[wicked gulch]

it has been 36 hours I had no responce from anyone from customer care , haven't played for 3 days and I have no idea what to do

[zealous atlas]

Don't worry. I had a problem, and Customer Care responded to me 3 days after I reported my problem.

[marble cedar]

wretched0ne has been warned

Reason: misusing channel

[warm temple]

my game crashed when i tried to play gauntlet mode cuz of the textures loading constantly

[wicked gulch]

i haven't played ALU for 3 days and I have no idea what to do

[jolly narwhal]

Lol I got 4 epics in just 10 races

[sudden spear]

Please sort car physics , ramps especially effected since last update , better than it was but still not fixed

[vital radish]

Desperately needs graphics all options for Android users same as pc version has.. Please.

[strange kestrel]

Here is your periodic reminder that we need the option to TURN OFF NAME TAGS in multiplayer back.

[jade ferry]

????

[oblique bane]

New terms of the game contract have appeared, from what I read they are quite abusive, the worst thing is that now whenever I open the game on my cell phone the game stays on the screen for an eternity synchronizing with the server. Has anyone had this problem?

[vital radish]

Sometimes

[twin iron]

umm excuse me but ya all can sell our IP adress if we agree?? guys do not agree to this!!!

[twin iron]

atleast we don't have to agree

[sleek kelp]

Guy discovers Privacy Policies

[lunar swift]

i bet google does that already without your consent, unless you use grapheneos on your phone or whatever. but you do use google translate/lens, so probably not

[minor sparrow]

Many players have been reporting this issue for months; still, no fix.

[formal nebula]

How I can play to get the key .. it is maxed

[minor valve]

make more infinite reward conditions in spotlight

[hollow crest]

Me too.

[warm needle]

I was playing Rimac TA hunt and this pop-up, and I can't login and play again

[storm gale]

Same here 🤦

[opaque canopy]

guys what happened

[lunar swift]

bad internet, or server glitch. happens sometimes

[lunar swift]

you'll have to wait for an event to get the key i think, unless that's the event

[formal nebula]

It is on hunting .. they fixed.

[twin iron]

bro is NOT ALU 💀

[proud mango]

Does anyone know why I can't edit my name nor change it, I have the tokens but it's not letting me type or anything

[whole fiber]

I'm experiencing the same

My game doesn't load any event

[lunar swift]

restart the game, find a better internet connection etc etc

[twin iron]

you sure þat your game is updated?

[lunar swift]

this usually happens when there's connection issues of some kind

[twin iron]

or randomly

[whole fiber]

Yeah, restarted my router, I even re-installed the game, the problem persists

[lunar swift]

have you tried another network? your cell data for instance

[twin iron]

where is the star on the left side?

[lunar swift]

that looks like an intentional design choice

[fresh thunder]

Same problem today.

[whole fiber]

[ionic crescent]

Does anyone experience random crash issues?

[vital radish]

No

[slate bone]

The store just refreshed at 5:30 pm IST and it did not show the next free refresh
It was supposed to be refreshed twice a day without spending any tokens.
What is happening now? @peak lion @solar quest

[cobalt fern]

Free refresh is 1 time per 24 hours

[lapis lagoon]

free refresh = daily refersh

[twin iron]

where is Bugatti,Ares S1 and STO packs(i don't have any of them maxed)?

[slate bone]

They removed the extra refresh then 🥲🥲?

[spare drift]

Everything in this multiplayer 1 is manipulated and you can not change anything!!! On Android is mp1 for me unplayable and not working. Huracans driving faster than Aperta and you can not win! All the time sever connection issues, red wifi players....

[lunar swift]

the last one sounds like it's your problem. mp1 works just fine for me

[thorny snow]

my iPad(M2 chip) stutters while playing gaunlet
its unplayable on my Pixel 8

[lunar swift]

i don't see anything wrong with this. also don't blue-boost mid-air, it accelerates to max air speed slower. use orange

[spare drift]

I was 2nd and then 3rd with no reson. Chek video to end

[lunar swift]

oh

[tender quail]

The player behind you has bad connection so his image is behind you but for him hes in front of you. Nothing devs can do

[prisma iron]

They can fix it if they want to just saying.

[lunar swift]

nah i don't think they can, it's a connection issue. they might change how bad connections are handled, but most likely that won't fix the issue or make it worse. or it'll be too much effort

[void compass]

There is my friend who can't refresh
It shows 24hrs untill it refreshes and no force refresh
He didn't force refresh before

[dusky forge]

I'm the only one who doesn't receive more updates on sponsorship?

[signal swan]

No. Just the token and credits offer on a loop after finishing the others. Same for everyone

[novel trellis]

Token refresh not available why first day only available 4 refresh but after 24 hours gone token refresh not available fix this i need blueprints

[glacial yacht]

This happened to me also

[echo tapir]

Since yesterday evening, after the refresh at 5:30 pm IST. I am being shown this as 2/4 refresh done. It was supposed to be daily 4 refreshes and not just for the first day. It's very frustrating that I can't buy blueprints and I have to wait till evening for the new refresh. Please fix this.

[wicked gulch]

sorry for talking about this again but no one has respond to my progress loss, this is my conversation ID, if someone from Customer care is here please respond, its spotlight week and i haven't done anything yet

i want to play ALU but without access to my account I am unable to

[cobalt fern]

This server is not for customer care, don't misuse the channel

[lapis lagoon]

have to wait at least a week

[jade shoal]

These things are in the way
It sometimes makes me wreck

[void compass]

I can't log out
Even when i erase data or reinstall the game it never let's me log out
I want to play on my other acc but can't 🥲

[cobalt fern]

You're not allowed more than one account

[twilit viper]

I think I'm doing something wrong, does selecting B overwrite "A"?
(I want to keep the better and overwrite the new account)
Please help 🙏

[harsh dagger]

Pretty sure it will.

[lunar swift]

it will, it says so at the top

"The account you want to link already has saved data. The current data will be lost."

[twilit viper]

Yes, I saw that just wasn't sure I'm doing things right, and now I know it is the opposite way
Thanks 🙏

[wooden granite]

I just today try to login in gl club but now my facebook and Google is not logging in and my game progress is also stopped my club reputations were 0 showing and after playing it was not adding pls someone help me 😢

[fathom pecan]

Default settings seemed fine after switching up all low settings(by default).But it's not consistent at all ,at times it turns into a blurry mess

[willow marsh]

Well. I have contacted cc but I just refreshed the spotlight shop for 450 tokens and it took the tokens and didn't refresh. Sad times.

[vast locust]

@pixel__ bro turn off anti aliasing and then play

[slate bone]

I am not getting the Ares S1 card packs in the shop??

Do you guys have it or not?

Or the key 🔑 hunt cars aren't supposed to have card packs?

[pseudo inlet]

Gameloft ID: u-520c4h
Device: Samsung Galaxy S24 Ultra
Bug/glitch issue: The smoke didn't come out of the Rocket's exhaust with expection of the spark in the exhaust (winds of change, Ares s1 hunt)

[vital radish]

Which smoke tho?

[lunar swift]

there's exhaust smoke in this game?

[sweet umbra]

I think he meant the heated air manuplating the sight
The sight of what's behind it,like the waving visual of a really heated air
Yeah it's really noticeable with the cars with exhaust rotated upwards in the game such as rezvani beast

[novel trellis]

What is this token refresh after 2 day to rest please fix this

[sweet umbra]

(shockwave nos has it bigger and more noticeable but other nos have that as well,look at the background around the nose flames,they are distorted by the heated up air molecules ,notice how the car behind the nos flames is distorted

[sweet umbra]

Are you talking about the huge rocket that launches when we arrive there?Sorry we thought you were talking about the car exhaust for some reason lmao

*sight

[vital radish]

DID YOU MEAN THIS👇🏻

The sentence describes a visual bug or glitch observed in a game, likely a racing game like Asphalt (judging by the screenshot).

Here's a breakdown of what the user is reporting:

• "Bug/glitch issue:" This indicates that the user is identifying a problem with the game's graphics or physics engine that isn't intended behavior.
• "The smoke didn't come out of the Rocket's exhaust": This is the core of the bug. In many racing games, especially those with futuristic or high-performance vehicles ("Rocket" suggests a very fast car), there should be a visual effect of smoke or exhaust fumes coming from the rear of the vehicle, particularly when boosting or accelerating rapidly. The user is stating this effect is absent.
• "with expection of the spark in the exhaust": This clarifies what did appear. Instead of the expected smoke, there was only a "spark" effect. This suggests a partial rendering failure or an incorrect particle effect being displayed.
• "(winds of change, Ares s1 hunt)": These are likely specific in-game events, car names, or race conditions where the bug was observed. "Winds of Change" could be a race track or game mode, and "Ares s1 hunt" could refer to a specific car (Ares) or a special event (s1 hunt) where this car is used. This context helps the developers (or other players) pinpoint when and where the bug occurs.

In essence, the user is complaining that their in-game car, which should be emitting smoke from its exhaust during certain actions, is only showing sparks instead, indicating a graphical rendering error within the game.

[pseudo inlet]

Rocket's exhaust. (Not the car, the right object)

[vital radish]

This game needs to be fully optimized or dev should give/add more graphical options😐 Many features are missing...1 dynamic car shadow 2. dynamic shadow distance and many more 3 even car chassis metal shiny frame.

[lunar swift]

that one's known, and it happens even on pc on max settings unfortunately. can't use custom colors because of that, the car looks ugly and unshadowed when i do

[vital radish]

I have one friend and he has an iphone device & whenever he do barrel roll along with the car tilting to sun rays, I got to see shiny metal frame(car chassis).. GL developers always ignores those features to be installed in mid end android devices. If the android devices are high with high performance, they only input those features to high end devices.. GL developers always separates those features b/w mid & high l-end devices😏

[vital radish]

Oh😐

[ivory obsidian]

I have no refresh today 🤔🙄😔

@unique elk @vocal reef
Any other reports for NO refresh today like me. At 15:00h ( my time) only changed the countdown but no free + tokens refresh

[vocal reef]

Read the pinned message in #📅・events or #🏎・general

Contact Customer Care as well

[ivory obsidian]

Oohh I see... I did mine today in the morning ( 3:00 am - 3:00pm.)
But have to have any compensation i tho... Have to connect with CC

[slate isle]

I am having this issue since 2 days. Need to clear cache everytime to proceed

[kind spoke]

This happened to me too, can this bug be solved? I need help to with this similar problem.m

[mint fern]

older gaunlet(usually 2/3 before) would disapper even if one has not yet claimed the rewards. Huge bug

[cobalt fern]

Rewards don't stay forever, they have a time limit to claim, if a user doesn't claim that's on them

[mint fern]

I left the game for weeks once and all the stuff like weekly stayed

almost two months iirc, so either they made it shorter for gaunlet or sth went wrong for sure

[kind spoke]

I need help with my refresh time, why is it now refreshed for one day? Like it's hella unfair and this bug should be fix or something coz i might not get that venom because of this bug, please help

(I dont know if this is an actual bug or something normal, correct me if I'm wrong)

[novel trellis]

Refresh token what happened this

[whole fiber]

Woah, such a cool detail. What a shame I'm missing it due to my phone

[marble cairn]

@cobalt fern any news on the venom store refresh issue? refreshed 4 times, now the refresh button is grayed out and it's impossible to refresh anymore

[lofty pivot]

Same here

[unreal wing]

In the middle of the race

[reef forum]

Paid refrsh slots did not refrsh today. Please help me. 😭 @solar quest

@cobalt fern

[cobalt fern]

can't help you sorry

[tawny lintel]

Hey developers optimise the game for Snapdragon 6 Gen 1 processor. Constantly getting stuttering and network issue in the race(especially in MULTIPLAYER RACES)

[strange kestrel]

Here is your periodic reminder to TURN OFF NAMES in multiplayer

[reef forum]

In venom spotlight event, Token Refresh slot, which is "1/4 750 tokens" should have changed back to 4/4 token refresh slots when it changes everyday which is 5:30 Indian time. But it did not change. I have screenshots. Please help me.

@solar quest

[polar karma]

I don't get it, said beat race time 1:10, but mine was 1:07 🤔, still don't get the card pack.

[cobalt fern]

Try again maybe you did that time before unlocking the condition

[polar karma]

@cobalt fern okay

[sand crescent]

Wont log in @solar quest @cobalt fern

[reef forum]

Help others but not me🥲
Why? This is unfair.

[twin iron]

why does it suddenly just sends me to this screen in the middle of the race? olso in the chat i see alot more mostly connection related issues i think it'd be a good idea to check your servers cause i don't think everybody whom has had fine connection till now would suddenly have bad wifi when it was just working fine before

[vital radish]

Try connecting VPN bro

[twin iron]

i already use VPN bro:)

[vital radish]

Singapore server is good for any games

[jaunty delta]

I'm at first position actually but game's scams

[lunar swift]

then try not using vpn bro :))

[covert quarry]

The game is resetting in the middle of the match

[silent cove]

yeah, game restarted during race randomly already 2x today, I think there was brief connection issue

[pearl tiger]

About the Spotlight' store refreshing problem, fixing is on the way !

[ivory obsidian]

I think this answer is like copy-paste 🤨😁
I received same, and now other player here share to me same 🤩

[ivory obsidian]

Here. Same. Copy - paste massage 😎

[sand crescent]

@cobalt fern @solar quest

[cobalt fern]

I can't help you, account problems go through customer care

[blissful dust]

Customer Care

If you have in-game issues. please contact Customer Care with the following information: game ID, platform, device, description of issue and screenshot/video of problem (optional but highly useful)

To contact Customer Care
• Go to the Game Options → Customer Care (recommended)
• Or visit: https://gameloft.helpshift.com/hc/en/15-asphalt-legends-unite/contact-us/

[sand crescent]

Ight

[glossy iris]

For what? The store didn't update

[pearl tiger]

Ye its a fast way to reply players, anyway they are fixing, thats the thing we want hehe

[ivory obsidian]

Same as many others here

[minor valve]

turn the daily goals tab's reset time back to normal

[strange kestrel]

Periodic reminder to TURN OFF NAMES in multiplayer

[mint fern]

after finishing a race and claiming the rewards (e.g. in se) and immediately login from another device, rewards are lost

[cobalt fern]

Then don't immediately login, let the game synchronize first to the server and save your progress

[vital radish]

Dead servor

[worthy light]

Same issue

[warm needle]

Same

[wild wave]

I think only mobile device

[worthy light]

It also happens on PC

[wild wave]

But PC is working normally

[vital radish]

Also switch

[worthy light]

Nah

[wild wave]

But I can see live live streams

[proud mango]

Just came here and saw I'm not alone with these connection issues

[sand crescent]

Same bro same

[primal herald]

Game down?

[teal oracle]

Same

[rigid belfry]

Wtf is wrong with this game

[sand crescent]

Ong

[rigid belfry]

They don't even inform us about it 😭

[sand crescent]

Y

[tepid mesa]

cant login aswell!

[rough hazel]

Will that issue be fixed soon😔

[novel trellis]

Game not opening recently error message popup

[civic estuary]

[ivory obsidian]

All here at same gap

Fixing....

[frail pier]

And here's too -_-

[frozen dirge]

¡Qué está pasando! 😐

[deft axle]

Servers are down guys

[young kernel]

What now

[deft axle]

They are fixing wait

[rose solstice]

Maybe we all need a life 😂😂😂

[fluid beacon]

Server

[ivory obsidian]

Smr new is cooking 🤔

[raw elm]

I got the same error as everyone above. I had also installed the latest update for android on Samsung phone.

[fading kernel]

Servers down?

[hollow sonnet]

Same error here as everyone above. Android latest update installed A9 latest version installed, tried WiFi and Mobile Cellular Data on Oppo android

[ivory obsidian]

Whatever you try - the server says NO 🙂

[hollow sonnet]

Nevermind issue is fixed for me, i realised there's an update. On my device

[sharp breach]

Same here. Its been around since 4 hours ago, up to now .

[ivory obsidian]

For me since almost 30 mins

[hollow sonnet]

Success

[ivory obsidian]

I am in too 😎🤩

[rain reef]

also to me

[past grotto]

I cant connect. Not possible to launch the game. What could be the issue?

[sand crescent]

My game crashes now

[royal meadow]

My id is changed and I can't redeem BlameLoft club free gifts...
old id: u-4e2ce and 'new id...

[sand crescent]

@cobalt fern @solar quest my game crashes after sum mins of staying in

[agile forge]

game keeps crashing

[prisma iron]

You need to contact CC regarding it.

[royal meadow]

I won't!Every single time they said that "on their side they didn't find any error or bug" or that "they are aware" ...now I am supposing that "there is no bug or error on their side" and "is my fault"😂 or "that they are aware of"...

[frosty axle]

No extra refresh with tokens anymore?? @cobalt fern

[royal meadow]

it is your "faul"!i assure you that the problem is "never" from them...is because of your internet .
tips to fix are:
-reinstall game
-restart your connection
-refresh your ip/dns
-restart your router
and a few more steps which probably u did it already...
Open a ticket and you will convince yourself!

[sand crescent]

My internet is alr

[royal meadow]

wait 19h12m

[twin iron]

the game randomly crashing needs to be fixed if it is in the menu it keeps repeating the last couple of frames if it is during racing it lags and becomes slower and slower until crashing

[twin iron]

where is the Nismo?

[vital radish]

The lastest update came? But why in home screen appers the app icon the old version?

[frosty axle]

Watching closely?
Hope fix in the next hotfix??
How can such a capacity be to correct a basic error

[rigid trout]

Survey nor giving tokens promised me 75 tokens didn't happen aswell as my Google play reward coupon

[minor valve]

encountered refresh bug after putting 450 tokens in

[fathom sapphire]

Is anyone having issues with the game loading?

[lunar swift]

it's been like that in the play store for a while now. i wouldn't be surprised if they will remove unite from the name soon, or change it to something else

[zealous atlas]

It still comes out the same as always for me.

[vital radish]

That means it would be a BUGS🪲

[median whale]

?

[sudden spear]

Mp1 says no takedowns ....that's not the case

[lunar swift]

how many conditions do you have left to repeat? if you have, say, 5 conditions left, then you can only do 5 autoplays, even if you have more tickets and fuel

[median whale]

5 conditions which can be played like 10 times and 15 times, it let me auto play at 9 times tho

[hot shuttle]

Some one help me. I haven’t played this game for 2 years because of this. I submitted tons of tickets got nothing but bot responses. And I want to reply but the email says do not reply below and gives me a conversation code. But what tf should I do with it? There’s no reply option on website or in game customer support. Can u help me @cobalt fern

[lunar swift]

doesn't it say "do not reply below this line"? so above should be fine?

so when replying, write your response above the "do not reply below this line" i guess

googling confirms my theory. just reply to the email, just make sure you don't touch the part below the line

[hot shuttle]

I just replied in Gmail 4 days ago and no response yet. I’ll try it again. Thank you!

[hot shuttle]

Btw do u know why the connect button is unavailable in my second pic?

[lunar swift]

do you remember what age you set when logging into the game first? i think if you set it to under 13 (or was it 18?) those options aren't available

[hot shuttle]

Oh I think I set to 18

[lunar swift]

then idk

[onyx lichen]

I didn't even refresh bruh, this is not cool

[warm spear]

Hello, there is a bug in the security vs association mode where when you press the pause menu during the run you will never be able to see your pov again because you're lock on another player pov. (Like in spectator mode). I'm sorry for my bad spelling (I'm french) and I am not able to provide an evidence for now. Thank you for your time.

[astral sequoia]

I also encountered the same problem. They asked me to download the Chinese version, saying that this game has not been released in China.

[ebon island]

Next season not this season

[minor valve]

bring back fixed ad patterns, since without special events gaining credits is a pain

[sly marten]

the game is having stability issues on my phone right now, even my graphics are set to low

my specs

[cobalt fern]

Send to customer care it helps devs

[twin iron]

why am i having trouble logging in again? and it is the same way i had it about a year ago ya all need to stop re-introducing issues

[agile forge]

optimize this game for dynamic shadow on snapdragon 8 gen 2 device 😭

[median drum]

This section in riot has this phy issue again

[lunar swift]

im not sure they ever fixed that one, only the car randomly turning sideways on ramps

[silent cove]

random pop ups, picking up cars for gauntlet races, or playing mp, whats the issue? I am the only one with acess 100%, not logging in with another device at that time

[cobalt fern]

Bug

[void wraith]

Unable to enter the game, stuck on the main page

[vital radish]

Dynamic shadow also for Poco X6 pro device 🔥🔥🔥

[median drum]

Bug costing us gauntlet races

[agile forge]

it has it?

[vital radish]

Nope it doesn't have. Older version ALU app has it. At previous version I got had it so when new update came, they removed 🙃

[vital radish]

In this update there was lot many features though there wasn't any Advanced settings, it was enabled inside the in-build app consisting of many options inside the app. So it have handled those features easily in any android devices..So when new update came, there was Advanced settings, and dynamic shadow was hidden🙃

[median widget]

Can someone please explain what i just died to?

[vital radish]

I can tell that in 2nd moment u loosed the speed & u wrecked in that fence.

nice car

[hardy basin]

Guys does vip fuel stack?
Like stage 5 gives +1
all stages ahead 6,7..10 keeps adding +1 to fuel slot making it +6 extra fuel slots for level 10 vip??

[signal swan]

No. It's 1 extra fuel in total

[median widget]

Yes i already knew how the second one happened

But how did the first one happen

[vital radish]

In my opinion it seems that car's bumper had hitted the wall so hard that car's force can't control itself & broke itself🤭

[median widget]

The wreck happened a full half second after the hit though

[lunar swift]

seems on-par with multiplayer ngl

[sharp nest]

why isnt any events showing bruh

[shadow quartz]

Check your internet connection if it's good or not

[unreal bronze]

I'm trying to connect my acc to the game but it won't connect to the server due to "unknown account conflict" which I only have a single account

I only have one account on this game but customer support didn't do anything to help my problem

I've tried various ways such as restarting the app, switching networks, reinstalling and such

[steel hound]

Report to Customer care in In-game setting, mine was fixed in two days max

[unreal bronze]

I did but nothing was done

[steel hound]

Contact one of discord mod

[unreal bronze]

Not sure if I can disturb their time rn

[spiral moon]

It's has been issue since korean spring update release.

[median drum]

Check in pvt lobby
This isn't hapenning in private lobby but hapenning in actual riot

[shadow trench]

This game is trying to scam me, The refill cost 15 tokens but when i try to buy it cost 50 tokens

[compact spindle]

In the BMW i8 showroom event, only giving one blue pack instead of the 2 pink packs your supposed to get.

[thorny walrus]

To barrier

[gilded field]

Infinite buffering sometimes in mp2 , i have to close the game and restart to find lobby .

[stuck schooner]

this is a visual bug, if this is not the first time you played the event a restart should fix it

youre getting the right rewards its just that the conditions and packs didnt visually change

[wicked gulch]

i know you said not to bring it up, but it's been 3 weeks & customer care has not responded, can you help me?

[cobalt fern]

Reach out to them again

[fast goblet]

I also encountered it but when i complete the buying of refills using tokens, only the correct amount of tokens are deducted (not the 50 tokens)

[sacred moss]

just another report that ALU is happening to be working on chromebook today.
is it being tested, or is this random?

[wild wave]

Does anyone facing issue on opentge game?

[sudden spear]

Please sort the car physics when getting airborne , ramp jump whatever the car is all over the place seems to be getting worse

[fading kernel]

It happens to me too! A tip to avoid having to exit the game: Turn off Wi-Fi (on your phone) and turn it back on. It will display an error message and return your car fuel, so just log back in.

[ebon mural]

what's the new 140mb update for Android?

[chrome tide]

@cobalt fern Can you ask your developer team to add a remove button to this showroom feature?
Because there are still 7 days left, but I haven't unlocked this car yet. It also comes when it completes the event.
Please tell..

[fast goblet]

Do ads now really take more than 1 minute long to run?

Previously i think it's just approximately 30 seconds

[signal swan]

They can't do this or people would be able to obtain infinite tokens

[chrome tide]

They can put a removed condition so that people cannot steal Infinity Tokens.

[signal swan]

Then people are robbed of tokens in repeat runs which is not something I would want nor would a lot of others. Plus it takes up valuable dev time to make such changes. Waiting is not a big deal. Just play it more casually to complete the stages you are able to in the number of days. Then you won't have a load of spare time at the end 🙂

[young ember]

This 🌟

[fading kernel]

I'm having trouble running the game. There are times when it starts to freeze a lot in the post-race/lobby, and then closes by itself. It's not very common, but it does happen. What could it be? (I close the tabs and optimize my phone's storage before playing.)

[chrome tide]

Brother, what I am trying to say is that you need to add a remove button and put a condition in it. Like if a stage gets selected by mistake. It is not even opened. For that event, add a remove button in it and where it is stated that you cannot play further, there is more time left. Like if there are 7 days or 8 days, then show the remove button in it or end the event and you cannot play anything further. If the event is over and there are still 3,4 days left, then show the remove button, so it is better if the remove button is shown on those things.
And one more thing brother, if the developer's time is valuable then our time is also valuable. Don't say that our time is not valuable.

[signal swan]

I think you are not understanding why it's not possible to add a remove button to end a showroom early though. Any of the key showrooms lets take the Miura one for example: you could do 5 races in under 10 minutes. Claim all but 1 conditions so you don't get the key and the event stays. You would get 100 tokens and 380k credits in about 10 minutes. You could then click to end and repeat it instead of having to wait 3 days. You could earn 600 tokens and 2.28M credits an hour. Possible to earn enough for one set of BOS cars in a week.
Now do you understand maybe? 🙂 I'm not being difficult, just trying to help you understand why what in theory is a sensible suggestion can't be implemented in reality.

[fast goblet]

The Car/ Key Hunt for HP Barcheta do not have the X2 pack multiplier even with the Daily Pass.

Comparing it to the Car/Key Hunt for the Nissan R390 where the X2 pack multiplier can be seen

[cobalt fern]

Been reported, thanks

[minor valve]

buff drop rates in showroom card packs, especially W12 Coupe and Sian

[shut oasis]

Hi, I have an issue with the legend store, it didn't reset from yesterday. Is this a known problem? if so when will it be resolved?

[cobalt fern]

It resolves itself usually

[vast locust]

The game is not optimised for cmf phone 1. Constant frame drops low graphics. Asphalt 9 china is well optimised for cmf phone 1 it can even run 90fps fabulously

[jovial widget]

i just bought the LP on gameloft club and said the transaction was declined but i still got money taken from my account

[cobalt fern]

customer care should help you

[blissful dust]

Customer Care

If you have in-game issues. please contact Customer Care with the following information: game ID, platform, device, description of issue and screenshot/video of problem (optional but highly useful)

To contact Customer Care
• Go to the Game Options → Customer Care (recommended)
• Or visit: https://gameloft.helpshift.com/hc/en/15-asphalt-legends-unite/contact-us/

[jovial widget]

this is scaring me

[jovial widget]

i think it worked, but it's been pending for an hour is this normal?

[cobalt fern]

Yes

[jovial widget]

ok

[jovial widget]

it's been three hours, still pending ._. (i want my LP before the season ends, they still didn't claim the money)

[violet ferry]

Same here, are you on windows?

[feral trail]

Same here

[craggy carbon]

Is anybody having issues logging into the game? I am stuck at connecting to server

[frosty axle]

It's disconnecting me every 2 races in MP, with any internet connection I use

[flat flower]

Please increase event tickets, as the events are increasing 10 tickets are not sufficient to play all events 😕

[lunar swift]

the valhalla concept car's engine sound seems to be broken, it just redlines above a certain speed

[formal meteor]

its always sounds like that

[lunar swift]

on all cars? weird, i haven't noticed

[formal meteor]

only on valhalla i think

[lunar swift]

then why say that it always sounds like that? i don't think it's supposed to sound like that

[formal meteor]

when 1st valhalla came into the game sounded like that

[ripe schooner]

I have little problem related to ads when I see an ads it automatically redirect to play store and my game will restart and will not get reward

[maiden silo]

android

[jovial widget]

my purchase is still pending i didn't get my LP

[cobalt fern]

customer care please

[blissful dust]

Customer Care

If you have in-game issues. please contact Customer Care with the following information: game ID, platform, device, description of issue and screenshot/video of problem (optional but highly useful)

To contact Customer Care
• Go to the Game Options → Customer Care (recommended)
• Or visit: https://gameloft.helpshift.com/hc/en/15-asphalt-legends-unite/contact-us/

[wicked forum]

Can i get bypass for CC, tomorrow is end of r4 gp , i can't play alu

[shut heart]

I think this is self explanatory on the map.

[gloomy grail]

Someone know if with next update they take away name over cars in mp?

[torn shale]

Most of the time i noticed that if more conditions done at a time .These fonts over lap on top side of Nitro icon...So,if we click in that time Nitro control function not working... So,In next update try to Resize or change the fonts position little bit higher then Nitro Icon...Kindly check and fix it
@peak lion
@solar quest

[torn shale]

I Already Posted on
#🎞・ad-issues
Still it's not take any action... Hope on next update... We will not face these same issues much🤠

[lunar swift]

i don't seem to be able to upgrade the zenvo for the lotus mayhem. do i have to wait until the stage unlocks before i can?

[spark zinc]

Ya same me too I am here for this issue too ✋

[wild wave]

Same issue

I thought it was internet issue

[languid monolith]

Same issue

[wicked forum]

give me back my account, I still have time to win r5 & r6

[lunar swift]

that looks like your phone's gpu is dying ngl

you might wanna try turning down the graphics, see if that helps

[celest oar]

Apollo n? (Gameloft club)

[sleek tree]

Landed successfully but still got physics issues in Norway.

[candid notch]

Some of the Daily Events doesn't load since the Korean Spring season if I remember well. I know it's not so serious, but it doesn't look so good...

[agile forge]

i thought we were over with flying cars in game 💀

[young kernel]

Ye same for me as well

[spice birch]

2 same conditions?

[potent spear]

Could dev team please be aware of the big nameplates in multiplayer? using phone is terrible experience.. i dont have big screen the nameplates killing any possible eye contact with the track

[hot island]

hello android gamer

[opaque canopy]

i didn't get my 5 bronze packs even if i reached 270

[hot island]

Same here, I've got the same with it. I hit 1000 score but the 4 Bronze League packs didn't get added.

[sand flint]

have you been able to solve it? got the same problem right now

[iron comet]

unfortunately, no, it didn't work

[stoic girder]

Keep the ultimate pass price low, $50 is too much

[sweet lichen]

What's going on on this map

[lapis lagoon]

@stone finch

[vocal reef]

Done

[stone finch]

Sorry

Just now got the ping

[fair egret]

I can't chat in the club, check my friends list, or create or join any private room
id:u-dc4h9e
@cobalt fern

[daring path]

@solar quest
In Sian FKP37 Showroom Stage 21 must require 5-star car instead 6-star.

Fix these terms, please

[restive saddle]

🤨

[ocean sable]

Norway wind fan jump car too high i facing this issue from tomorrow

[lunar swift]

it's been like that for a couple months now, hopefully gonna be fixed next update but idk

[stable lance]

Is it just me, or the update size is off??

[sleek tree]

Wait the update is out ???

[sleek tree]

No it was always like that.

[agile forge]

this was a hotfix update
released long time ago

[stable lance]

Ooooh I had not checked

[steel gull]

what is wrong with this game

[lunar swift]

hint with speedtest: change the server below the "go" button before you test the speed. the default is just the server inside your isp, which is obviously faster

[fading escarp]

Gameloft please fix the Norway bug

[pliant monolith]

It's happening me too

Pls Gameloft remove emoji button or move i can't play with tap

[sly marten]

I've been facing this issue since february. The game crashes when I'm playing it for too long

[novel trellis]

Game not opening

[lunar swift]

the norway ramp bug has been fixed in the latest update

[fading escarp]

Amen 🙏🏾

[agile forge]

bro how is the graphics?
any changes?

[lunar swift]

nope, just the menus and hud

[agile forge]

how i wish dynamic shadow support sd 8 gen 2 in game 🤦

[grand fossil]

There is a visual bug in the blue circle. It is meant to show the Garage Level (Garage Level 20) but it doesn't.

[wicked quarry]

The new font is too tiny, especially on the game menu and HUD. Make it bigger, there is enough room (reduce the paddings and margins).
Or even better, bring back the Radjani font from A9 exactly as it was for the best readability and aesthetic.

[lunar swift]

oh hey they fixed custom colors not having shadows! took them a year!

[ebon mural]

so...the whole update is server side? there's no store component?

[lunar swift]

you complained about undersides not having any shadows, can you update the game and check now?

[lunar swift]

i got the update in play store and steam. biggest change is the new font and logo (it's just asphalt legends now, no unite). they'll probably add more stuff once the season actually starts in a couple of days

oh and also new customization ui, to accomodate the new customization tokens. although there's no way to get them yet, you gotta wait for the season to start first

[ebon mural]

i got no Play Store update (only the small one a week or so ago) but everything changed now in the menus, etc

[lunar swift]

maybe it updated in the background? i had to update it myself to get it

[ebon mural]

hmm the store version is still the old one, no background update happened. really strange

[ebon mural]

i see i got the latest version 45.0.9a but somehow i got it on Jul 15

but that doesn't make any sense either because that download was really small, defintely not 3Gb

[lunar swift]

it was like half a gig for me iirc

[young kernel]

This is not general chat

[ebon mural]

calm down boss, we're discussing Android update

[cobalt fern]

Not the place for it

Please discuss it in #🏎・general

[ebon mural]

Android issues channel is not the place to discuss Android issues? hmm ok

[cobalt fern]

Yes, it's only to report android problems within game, for discussions about update sizes and similar stuff for play store please use chat channels

[zealous atlas]

Have they fixed it yet? Finally, it's about time. They looked really out of place before.

[lunar swift]

i think they have

[zealous atlas]

I'll check it out later and send screenshots to confirm. I hope they did fix it.

[sly marten]

same here with my 8+ gen 1

[ripe turtle]

Are you guys not gonna fix the 90 fps for Android ?? Really? Been 4 freaking months and you can't fix it?

[fresh latch]

My asphalt 9 not downloading it stucks on 61 percent

[wicked quarry]

There is a lot of wasted space for no reason and that makes the UI elements too tiny. Case in point: picture related. Remove that useless padding on the bottom and make the UI elements larger. I have a fairly big phone and everything looks too small.

[maiden lichen]

I have reinstalled the game. When I check the "Log in with Facebook" button, there is no button.

[wooden ruin]

So I just played this event for 100vip points and instead I got only one. I don't have the screenshot of getting 1vip point because I was skipping the reward animation but I know I saw it . To confirm I checked the vip tab and there's the 1 vip point.

[high nebula]

Same there's no fb login option on me

[ocean sable]

Same here too

[vestal copper]

im having serious issues in mp , whenever i play any mp race the race lags straight for 5 seconds this happens in every single race , my connection is just fine , its enough to play mp , its over 50mbps/second , except alu , any game with mp js works fine.

i consider that my device is low end but a9 used to work just perfectly be it mp , events , the smoothness of ui , everything

please fix it , im unable to play mp for a week now.

its a serious request to the respected devs and mods.

[sweet umbra]

Dayyum what the hell

[sweet umbra]

Watch it till the end,and yes the performance is caused by the glitches

[dusty dune]

I updated, help

[lunar swift]

common issue, been there long before the update. play some races, restart the game, switch your internet etc etc

[undone lake]

Game lagging while playing multi-player races...new update sucks...fix it ASAP

[dusty dune]

I cleared the cache and it returned to normal, thanks

[marsh rampart]

No login through facebook option.

[twin zinc]

Yes facing the same problem

[covert quarry]

No Facebook option

[barren kestrel]

My whole acc connect with FB & After the Update there is No Fb connect option why ?? Did Intentionally Remove this & I lost my acc where I spent a lot of money? 😢

[dire venture]

the video itself is looping or the game? that looks interesting

[undone lake]

Not looping... that's 24 sec live video bro...and game crashed after that

[vestal copper]

@peak lion

[vast locust]

Speedometer is small now in the game, please increase its size

[winged cipher]

@solar quest When will GL work at 120 fps for SD 8 GEN 1? Dynamic shadows... The processor can handle 120 FPS to spare

[pseudo gate]

Please remove namesigns from Multiplayer on the phone. Its covering tooooo much of the screen. Sometimes you go blind through corners. Or make it optional for those wanna keep.

[lunar swift]

the new "not achievable" indicator in events is great, but it still shows up if you completed a condition that's no longer achievable, such as using an oc car

[lunar swift]

what's the bug exactly

[vital radish]

Wrong picture

[tight zodiac]

I got only 1 VIP point in Summer Nights 🥲

[fathom pecan]

Hey my game works sometimes.I've 5mb/s download .ISP thinks a sim card will fix it🤣

3.4 gb update probably times out

[cobalt fern]

#🔥・hot-topics

[pliant cedar]

Lagging game menus. Other ones having problems?

[tight zodiac]

I can X that add 🥲

[vestal copper]

yeah

[robust orchid]

Those who log in using Facebook how to log in when there is no Facebook option

[agile forge]

bro
i got 120 fps in a9c on sd 8 gen 2

[candid notch]

My game is super laggy!

[candid notch]

Same. The menu lags very well 😭

[lunar swift]

pre-alu engine

[spice vine]

I can no longer dial into my 2 account via Google Play what I have to do?

[hexed wing]

Guys... my game crashes but it's always after the races but not after every races

[lunar swift]

what's your phone model?

[spice vine]

I can no longer dial into my 2 account via Google Play what I have to do?

[hexed wing]

Samsung m35 5g, 6gb ram and 128 gb storage.. processor is exynos 1380. I have ram plus on btw.. is it the issue?

[vast locust]

I also have the same phone but mine is working fine. Did you update your phone?

[hexed wing]

I believe so.. im running android 15 with one ui 7... gotta say.. things are kinda buggy with almost all apps tbh.. but never faced an app crashing before on this phone

[vast locust]

I am running oneui7 too, recently july security patch released in india. So I thought that might be the problem

May be clearing cache or reinstalling the game might work

[hexed wing]

Thanks for the help man.. ill let u know if it made the difference..

[inner pier]

Please revert the speed bar size in the mobile, it is too hard to read it during the race

[undone lake]

Another issue in Touch Drive gameplay...if i'm swiping car to take barrel or move towards another direction, its working good...but if swiping towards nitro bottle, car messing up and not moving nitro bottle...if there is one nitro bottle in right and one in left and you can swipe for any bottle, so if i'm swiping for any bottle, car automatically goes straight and that nitro bottle disappears from screen...happening mostly in multiplayer races

[young drum]

Race don't start and p1 has texture issues

[agile forge]

bro discovered a new map 💀

[zealous atlas]

What beautiful Minecraft trees.

[heavy sluice]

I have problems with coins. I need 40 mil. coins 😁

[zealous atlas]

This seems to be due to the particle scale, which is for some reason much larger than before in this update.

It's probably a bug. They shouldn't be like that.

[dull iris]

Is there an issue with Google Play games? O cannot pass from the opening

[maiden silo]

how login to Facebook?!!

[heavy sluice]

Why has the hud od some cars inceeased a lot in the latest time. The proportions od some cars are too big for the screen....I actually can't see forward.

[robust orchid]

Yes this is big problem how join to Facebook I also want to know

[fickle sky]

I also want that

[runic glacier]

In guys

I need help

How do I resolve the account conflict problem?

[marble cedar]

andessonnn has been warned

Reason: Bad word usage

[severe jackal]

Help my game just crash whenever I start a race

[honest yoke]

How connect by Facebook ?
😥

[winged cipher]

It's over, it's over

Let's thank our mother GL for the great work done on this big anniversary update, they removed the fb login

[honest yoke]

RIP my account 🤕

[winged cipher]

X2 bro, With each update I ask myself what I'm still doing in this game... spending money, for us in the end the company discredits the platform and does whatever it wants... anyway, uninstalled

[pliant valley]

There are several problems with this update, it was the first time that game crashes in the first 5 seconds of an mp race. I don't know if it's because now needs more ram or what could be the problem.

[frosty axle]

And they didn't solve the eternal matchmaking problem in MP

[rigid sonnet]

Gameloft,
This New Update has Glitch,
I am an TD player when I change the lane to Nitro bar but car doesn't shift to the Nitro bar doesn't change.
I also ask most of the TD players about this issue they are also facing the same issue

[ocean sable]

Thank God I also save my game data from Google play

[vapid dragon]

Same here

[tender heron]

Did anyone have a glich issue when doing some special events or other mode?

[wicked forum]

It's been 5 days but I haven't gotten any help yet

[lunar swift]

can't you sync with google play or gameloft club still

just make sure to write down your player id (the u- thing) before you do that, so that in case it goes wrong you'll be able to recover it with customer care

[late eagle]

why GL? whyyyy

[silent cove]

No issue, I just want to thank devs for more neutral/darker UI elements in a new update. Looks good, keep it up. Oled displays appreciate.

[torn shale]

I already posted on old update version issue and in this new update it's Goes more worse then before...
"Most of the time i noticed that if more conditions done at a time .These fonts overlap on top side of Nitro icon...So,if we click in that time Nitro control function not working... Kindly check and fix it "

[latent siren]

oh man they messed up on google play pc, it freezes on start screen, ty now i lose the key of the gp

[tender quail]

Gp stays for like a week for you to claim ur prize. Unless you meant you missed the round

[blazing pond]

Why does this update have so many visual glitches

[runic glacier]

Guys

How do I fix this?

I need help, I think I lost my account 😭

[robust orchid]

Contact customer care to help you

[fast goblet]

Does GP really need 24 hrs to calculate the final results?

[fathom pecan]

https://gameloft.helpshift.com/hc/en/15-asphalt-legends-unite/contact-us/

[dapper shell]

Really excited about being able to unlock specific customization parts after the new update, however I noticed this update also broke some of the colors on a few cars certain parts for the Lancer and Camaro ZL1 suddenly turned black and the custom colors on the Lancer are just completely borked if you try using it with the custom parts haha

[plain spruce]

hey can you reset the rims colour to the stock one?

[dapper shell]

Does that fix it or

[plain spruce]

i cant find the reset button

[spare notch]

seems like Camaro's parts are made of carbon fiber

[dapper shell]

They matched the car color before the update, so I think it's just a bug

[lunar swift]

the new customization system is good, and it's good that they fixed custom color shadows, but the color system is still pretty bad. it would be great to know the exact color's values so that it was easier to keep cars the same color. or at least, some sort of a palette system that lets you save colors that you can them reapply

[echo granite]

Updates cool and all but, my game keeps crashing, I turned down my graphics to the lowest and it still crashed. It didn't crash before in my first graphics setting

Hope this issue gets addresed

[amber ravine]

Same here,,,

[ruby tulip]

TD is bugged with new update

[spice vine]

@runic glacier im have the same😪

[plain oxide]

i am on google play games

it is 200 mb to 0 its going up and down, first time getting this issue with update ! 😪

is someone getting this problem

[dire venture]

I got number jumping around but still able to reach game...

[plain oxide]

you have but still i am not able to

[winged cipher]

stupid game 😂

[dire venture]

😦 maybe try better network or reinstall
p.s I mean more stable (LAN) in case you are using wireless

[plain oxide]

i have reinstall but still the same

my network is good

[civic lantern]

random game hang after latest update on my oneplus7t. has been playing on the same phone for 5years without problems till this new updates.

[sullen reef]

Yes the game hangs and is unoptimised for Android

[candid notch]

Bro what's the problem with the rims?!

[candid notch]

What the heck?!

The multiplayer is hilariously laggy, please fix the issue 😭

[willow wagon]

I keep getting these ads after one match and it's impossible to close them, the only way is to restart, it's so annoying, i don't know if you can do anything about it but please do if possible

[tight mirage]

My game stops whenever I'm playing singapore after update, the screen starts flickering whenever the ferris wheel is on display even if the race hasn't begun but during the start of race animation when the ferris wheel comes on display my game just stops and starts flickering. And whenever I pass the ferris when in race also the same happens

[zealous atlas]

Now change the material of the car and the parts won't even be carbon fiber and will take on random colors.

[compact geyser]

The game is stuck in the logging screen!!!!

[ivory obsidian]

Tires are smaller than the rims, that's it 🤩

[warm plank]

Hello

There are errors in the game. Has this happened to you?

When I enter a race, problems occur and the screen forms and stops. This happened after the update.

[lunar swift]

you can apply dual colors to cars that shouldn't allow it, such as lamborghinis. you can't select between the two colors, but you can easily work around it as the video shows

[wild wave]

Why is like this!?

[lunar swift]

blame your provider. although mobile data has always been rather slow when it comes to latency and upload speeds

[wild wave]

Anyway to increase upload speed?

[lunar swift]

use wifi

[wild wave]

Doesn't have one

[lunar swift]

if you're not home or don't have one at home, find a public wifi hotspot or something, just test that first
if you can't, well, tough luck, you can't really do anything about it, it's just how mobile data is

[wild wave]

Internet speed was really good when it comes to other stuffs but when gaming really bad

[lunar swift]

yeah because gaming needs good upload speed too, at least for multiplayer

[wild wave]

Yeah true.,does vpn help?

[lunar swift]

most likely not. only if it's an issue with distance to the server, and not always. if it's not, then it won't help you

[wild wave]

Does the dns really matters?

[lunar swift]

i mean you could try using a dns, but again, not likely it'll help

[wild wave]

Ok thank you for the information

[frosty axle]

The freakiest thing that ever happened to me on Asphalt

I paused and couldn't get back into the race. To make matters worse, that's not the view of my car, it's another player.

[agile forge]

there is an update bro 💀

[frosty axle]

Yes, I've already updated.
But as we know it's common to add bugs instead of fixing existing ones. Here's another one for the collection.

[agile forge]

but how come u still have old font style?,
the update has a new one

[frosty axle]

That was before updating

[agile forge]

oh alright 👍

[clear shoal]

Same issue bro (On poco F4 8/256)

[frozen dirge]

🤔🤦

I have internet, but it won't let me into the game.

[frosty axle]

Could you please fix the matchmaking bug once and for all?
It's really annoying not being able to enjoy the game in peace

[frozen dirge]

Qué es esto.

[spiral moon]

This cannot happen low-end devices we need fix ASAP

[tight mirage]

Happening a lot lately after update. The only solution is to quit the game.

[lunar swift]

some newly (re)added songs (at least dj gortran's blackhole) don't have post-race loops, it's just silence there

[heavy sluice]

I down-loaded the new up-grade and it looks nice, but narrow fonts cause me a headache. What was wrong with old style fonts, they were much more easy to comprehend?

[tender quail]

This happened to my friend after update so its still there

[fading nacelle]

I can't connect to the game while I am connected to my wifi, why?

[fading nacelle]

I got the same problem too

[rigid moon]

I had this happen to me while playing multiplayer

[tardy pagoda]

cannot change my country

[tight mirage]

Same bro this keeps happening to me also lately after the update

[frozen dirge]

Again. púdrete Gameloft, púdrete desgraciado. :c

[spare drift]

Game is not working!!!! What is going on again?? #🔥・hot-topics

[tawny hare]

Aternos Server

[rigid moon]

For some reason I don't have the new spotlight event

[spare drift]

Game don't even launch for me

[rigid moon]

I tried closing and reopening the app many times and it worked for me

[vague sluice]

y'all have no patience

either way, spotlight pass is already at tier 13 and i can't claim anything

[white siren]

Two times i tried to launch my game today. It defenetly isn't my network. It works good

[young kernel]

What now

[spare drift]

Is same by me and my network is perfekt

[dim radish]

Uhhhh what?

[white siren]

Ah yes, fabulous

[tawny hare]

What a great start to the season! 😍

[mint fern]

the fresh spotlight have me at tier 13 rewards and claimed but the reality is they are not really claimed but just right there

[mint fern]

same thing it seems

[zealous atlas]

You can only change your region once. Any other changes will need to be made through Customer Care.

[tardy pagoda]

the customer care is not going to respond me i already a day🥲，and i want change it because i wanted to connect my old account at the GL
account button is black and i tap it is not function

[white siren]

I'm in again

[lunar swift]

the server's clearly having some issues right now, when i logged in most of the daily events logos couldn't load. guess it's best to wait for a couple hours for things to stabilize for the new season

[frosty axle]

What a Hhhhhhh..

[tardy pagoda]

every night i facing this problem i dont not why is every night and my wifi connection is not problem and not laging

[zealous atlas]

I hate the fact that when Asphalt events start in my country it's 5am.

[cyan wedge]

New car hunt Porsche 💀

[noble flare]

legend pass not showing in my shop. Also says no new season available.

[cobalt fern]

Reported

[cobalt fern]

It'll come later

[cobalt fern]

#🤓☝・mod-info

[frosty axle]

How

[cobalt fern]

Needs pass

[acoustic horizon]

Idk where to put this but redeem page doesn't work (either Android and Windows)

[lunar swift]

yeah the servers are overwhelmed right now, wait for a couple hours
in the meantime, you can go to the asphalt legends site and play asphalt urban gt (asphaltlegends dot com - events in the top menu - yellow "check it out now" button - scroll down to the asphalt urban gt section), there's another code you'll be able to redeem after a race when the servers get fixed

[dim radish]

I cant even log in my account to the website,it said mine invalid

[cobalt fern]

Server overload, all face that

Would have to wait for the time being

[grand fossil]

Still has Asphalt Legends Unite written there 😬🙉🙉

[prisma iron]

Will the code expire when tomorrow's code is going live or are they available for longer-term?

[cobalt fern]

I don't know how long are the codes valid for

[old blade]

codes last for the full season

muttley said so

[errant sky]

Will the fix be an in-game update or play store update?

[old blade]

should be in-game

[vapid trellis]

No reward after winning

[old blade]

reported
thanks

[wicked quarry]

The redeem server keep refusing to accept the player ID

[old blade]

common issue, server overloaded

[frosty trail]

I didn't the key and another 2 rewards

[cobalt fern]

You'll get them in a future restart, they come in batches

[errant sky]

Um that's the wrong car

[old blade]

reported thanks

[strong schooner]

same issue. got 4 kills and 0 points

[spark zinc]

Why can't i not get spotlight event

[old blade]

it was temporarily taken down due to issues

it is missing for everyone

[spark zinc]

Ohh when it will restore

[old blade]

i dont know

when it's fixed

[solid cove]

Same

[hollow crest]

It happens often. This kind of ad has two parts. The first part goes through, but the second doesn't, and I have to close it. So I watch one ad and lose the bonus.

[gloomy laurel]

The game support hasn't been helpful so far. Has anyone successfully resolved this issue and managed to switch accounts??

[lyric mirage]

No iPhone issues chat?

[cobalt fern]

get ios role, it's this channel #🍏・ios-issues

[unkempt jewel]

I need help here I can't open anything?

[languid hornet]

just restart the game

[languid hornet]

This issue happens a lot when you have a bad network,so you should consider change you network environment or connect the game with mobile network and change back to WiFi after entering the game

[jade ether]

I get this popup every time I select Container Chaos on San Diego Harbor from the Private Lobby Menu. Every other sdh track is fine, this only occurs for Container Chaos

[vague sluice]

Probably reported before, but Touchdrive route options for nitro are disappearing faster than they should, leading to the car just turning away from the bottle

[lunar swift]

the collectables are placed weirdly here

[errant sky]

I cannot purchase custom colors

[brave sentinel]

Unable to buy ultimate pass at gl shop

[novel trellis]

Extra yellow token earning missing this event

[vocal reef]

Anyone here able to buy the Legend or Ultimate pass?

Can you at least see the option to do so?

[plain spruce]

theres is an issue with the ult pass. i cant complete the mission as it wont progress

[lunar swift]

what mission in particular

[plain spruce]

this mission

[lunar swift]

all of them? weird, i got some of those completed. you're doing them in the spotlight events, right? they only count when done in spotlight events

[plain spruce]

i did all of it in spotlight event but the missions just wont progress

[plain spruce]

nvm it worked now 😁

[autumn crypt]

Hey I need help my facebook account got removed or not

[lunar swift]

looks like it was

[autumn crypt]

My account still active because I joined in 2022

[small pelican]

Me when AL on Android doesn't let me customise every graphics setting

[brittle willow]

Hi can not purchase anything from gameloft club . Any help ? If i click on purchase it says purchasing and nothing happens .. it just keep on loading

[balmy narwhal]

Purchases should be made after 2-3 days after the update bc there will be fixes and there might be a chance that ur money might not process in the game (im saying just to avoid any risk)

[brittle willow]

Oh ok . I didn't know that . It's just wanted to buy pass in reduced rate but juts cant do it. It never happened before. Stuck in purchasing toolbar continously

Oh just checked now ... it happens only if you try to buy ultimate legend pass !!! Every other purchases work .

[autumn crypt]

Hello dev pis fix this

can you My facebook account back

[tender quail]

They permanently removed facebook linking. If you lost ur account because of that you can contact customer care in game settings to try to get it back

[autumn crypt]

yeah i got it i got repost

[ivory obsidian]

No able to buy Ultimate Pass at GL club

[lapis lagoon]

how is this decal supposed to be bought? from real money or style tokens?

[balmy narwhal]

Both (I mean any of them)

[lapis lagoon]

well funnily enough style tokens aren't working on this

[balmy narwhal]

Ooh

[fathom pecan]

I haven't seen anything yet I can spend them on in game and I don't see an account for them

[young jewel]

I have that same error

[acoustic fox]

so why does the missions say viper BPs for the free pass but when I earn it, it's actually the giulia BPs? how does GL mess this up?

[cunning lark]

5 knockdowns by myself leads to 0 points 👀

[pseudo tendon]

I had purchased the last pass, but the new pass doesn't have a discount like usual

[jovial widget]

i paid for the legend pass so normally i wouldn't get ads anymore right? because they said you would get rid of ads when you pay for anything in the game

[celest oar]

Hello, I recently just purchased the Ultimate Legend pass and it said there was an error with the transaction on the Gameloft club website but then I got a notification that the money was approved. I haven't received the pass and the pass still appears in the Gameloft club shop.

Please ping me or let me know if there is a resolution to this 🙏
In-game id: u-6c658
Display name: Pixel

[fathom pecan]

I think last two in game cc would take care .

Their accounts are accurate

[kind stratus]

Not that big of an issue, but you can see the html tags for this paragraph

[grizzled mirage]

anyone having issues with touchdrive while collecting nitros?

[little robin]

The Redeem code for day 2 is already expired? Why you think it's a good idea to kick all people out of this when it's expired in the middle of the night already? There are people who don't want to stay up at 02:00 every night for your generous anniversary you know.

[lunar swift]

you'll stop getting the forced ads that pop up after some races or when opening a career season. the ads you can watch yourself for bonuses will still be there

[zealous atlas]

This is the first time in a long time that I haven't had any events load. And now I have a good internet connection.

Events do not load in any way.

[lunar swift]

it shouldn't expire, muttley said the codes are active all season
i got mine just fine, although the lego technic code (RACEFORREAL) is expired

[south idol]

Dear devs, why does the ultimate legend pass cost on android 50€ (or 58$ USD), but on Xbox it costs "only" 30$ USD? (or 25,50€, which is literally half!)
Like, I'm tempted to buy it, but since I don't have access to Xbox and I know I could technically get it wayyy cheaper, why should I buy it?

I would like to know why the prices for the same thing changes across different devices and platforms, bcuz I simply cannot understand that

Btw, I think this question is in the wrong channel, but I couldn't find the questions channel or something like that, apologies for that

[warm crest]

Isn't it 11$ on Android, or is it region wise?

[south idol]

The normal, base legend pass is 10€ (I think 11$ USD?), but I'm talking about the new ultimate version

[lunar swift]

it's 50 dollars on steam too. weird, why is it cheaper on xbox

anyway the mp3 pause bug hasn't been fixed still
that match was a loss anyway, that last guy in the syndicate was either hacking or having a bad connection. unfortunately i didn't think to look at his profile to report him lol (i think his name is LMY?)

[south idol]

If you tap outside the game on mobile, for example when I listen to music and tap on the Spotify thing, the pauses for you, even when playing in multiplayer, but for all the other ppl it doesn't, so if they touch you on their screen, on your screen they aren't even close to you. So a kd would be impossible at the end

[lunar swift]

i was talking about how when i paused the game (the kettle started whistling and i forgot i was in mp lol) it entered some sort of a spectator mode, where i couldn't control anything, just look at some other random car

[prisma iron]

One of the oldest tracks in the game and still bugged.

[tawny lintel]

You mean the game doesn't pause when you click on that pause button?

[lunar swift]

no, that's expected. i mean the car switches when i unpause, and i can't control it
it was a porsche, now it's another player's dodge

[tawny lintel]

Yeah that's the bug for sure

[pearl tiger]

Again, still the refreshing bug like previous Spotlight, it didn't reset to 4/4 after 24h

[lunar swift]

i think the reset happens 24hrs after manual refresh, not auto refresh? i'm not sure
it is confusing

[frosty axle]

Same here. Something is wrong with reset in the store.. which added to the previous bug btw

[wicked forum]

7 days no response

[pearl tiger]

I can't understand 🤦 they can't fix a bug which exists from the previous spotlight till now

[lunar swift]

it's not a bug, it's a poorly explained feature

[pearl tiger]

I will wait 12h more, right at the time i use token to refresh

[fathom pecan]

Aren't MP races live tho ,I thought You're out of sync when pausing the race

[outer rose]

Touchdrive isn't Touchdriving anymore 😭... Kinda fun though lol

[lunar swift]

what tracks is it not touchdriving in? it's been generally okay for me. people say there are issues in us midwest, but they've been there for a long time

[wind portal]

Once I put a decal on the car I can't remove it. If I have 2 or more decals on a car I can switch from one to another but I can't bring back the car to "factory". Is this a known bug? Or is it what's intended?

[lunar swift]

you have to go to colors and select a color to remove the decal

no idea why the no decal option is there if it doesn't work

[dull iris]

What's going on? I got this error twice, on of these in the middle of a race... Servers issues again?

[silent cove]

It was said in the patch notes 5 wildcards for EACH Class - D class is missing. Bug?

[silent cove]

it is happening randomly, it was reported already, some bug... nothing u can do, except maybe try to log out from all other devices where you are logged in with the same account

[split bear]

This pack tell us epic card guaranteed ..! Where is the epic card I can't see ..?

[ebon mural]

@unique elk @solar quest would you guys look into optimizing the game for the newly released Exynos 2500 CPU?

[severe crystal]

Excuse me, my Facebook login has been deleted? So my account is permanently lost if this happens?

[cloud pulsar]

Every time I watch an ad for a game or an app the store pops up automatically and my game restarts without giving me the credits.

[pliant cedar]

Connect customer care

[ionic lintel]

I wonder if it is android-specific or applicable to all but I am having some issues on TD (don't judge. can't MD yet )

for instance, you have 3 options: yellow(?) nitro on the left, straight path without nitro, and a blue nitro on the right. my path went to the straight path even though I chose the left

[severe crystal]

Thanks

[autumn crypt]

Unfortunately no your accounts is active dev team got removed Facebook account

[autumn crypt]

Ok I got replay

[fluid beacon]

does not give the reward, fulfilling the mission

[outer rose]

Same for me... Strange behavior

[glad juniper]

@solar quest , @peak lion, @unique elk , I can't collect the event rewards 🥺

[ionic lintel]

Yea, it is quite a bummer especially in multiplayer when you're supposed to win but you've messed up due to sudden change in the option

[cobalt fern]

They are already claimed, look at the progress bar below the stage, when the devs added the decal they appeared as unclaimed

[lunar swift]

the lego revuelto tour 1 doesn't have a race intro. also the addition of rivals in a collectors stage is weird, since they're only useful for the 2 knockdowns condition. they can't even pick up the collectibles

also i was about to report the visual bug with the spotlight conditions, but it was reported. however, here's another one - the collectibles still play a sound after the run is over, which is annoying. ignore me scrolling through conditions there

[worthy light]

I refreshed dozens of times and still 😡😡😡

[somber ember]

me to😭

[ionic lintel]

try turning off the adblock?

[ionic lintel]

sample scenario

[balmy narwhal]

So that means that we can’t get the bps won’t be refreshed on a daily basis??

[worthy light]

I don't set any adblock extensions
Just change region and enable VPN

[cobalt fern]

Why would they be refreshed? the conditions are a one time claim

[balmy narwhal]

They got refreshed for me

[cobalt fern]

Read #🤓☝・mod-info

And my answer above that you replied to

[balmy narwhal]

Umm I just opened the game rn