🤖・android-issues

[young kernel]

Do thay no about the bug I sent video above

[leaden nacelle]

DAY 3 - Asking to fix the club related issues on discord .

ISSUE -
1. Can't access club because I am stuck in the club settings page ( since I am the club leader ) .
2. There is no back button on screen ( I have to force close the game and reopen the game to play ) .

DISADVANTAGES -
1. Can't claim the club rewards .
2. Don't know if I communicated with my club mates ( I think not as I can't see the messages ).

DAY 17 - Trying to explain this to Gameloft customer care ( customer service representative average response :- copy paste " Internet Troubleshooting Guide" )

[spare pasture]

Can you help me to it's been almost 3 weeks for me now with lost progress

Ticket 3235977

@peak lion check the date

[wind field]

What the hell is this...!!! This happening time n again.

[young kernel]

Same for me

[rugged willow]

Pro sivo

[covert widget]

For the #2 issue, just use Android's back button or back gesture

[covert widget]

Try to update the game too, cause there's now a close button in the chat 🙂

Why's there a ceiling in the sky?

[leaden nacelle]

Doesn't work just like ( when you launch the game in loading screen or when the multiplayer back button disappear while matchmaking ) pressing back button simply just doesn't work.

[covert widget]

Back button disappearing in multiplayer indicates the game has joined a match

[leaden nacelle]

Fully updated & tried reinstalling but still not solver

[covert widget]

Can you record? @-@

[leaden nacelle]

At that time try pressing your device back button it will not work

[covert widget]

Cause it already found a match

[covert widget]

Version? 🤔

[leaden nacelle]

Don't you believe me

[leaden nacelle]

Updated on 2nd Aug

[covert widget]

I mean recording the lines you said from that message

[dusk nymph]

Average android player playing this game be like(before hot fix)

[leaden nacelle]

Here the back button will not work as hard as you try similarly in my club issue I can't go back & need to restart by force closing the game.

[leaden nacelle]

Did you get it
what I was trying to explain

[covert widget]

Dude, those things work as intended

[leaden nacelle]

Yeah I know but in my issue when I press "save" in club settings it doesn't proceed
& "Device back button" can't even take me back .
So in this situation I am totally stuck & need to force close the game , again need to launch the game to play.

[scenic ice]

Is thr someone who's willing to give me 5 c class wild card cuz I need it 🥲🥲🥲

I tried to ask help in some club's but they kicked me out so u guy's are my last hope

[sage peak]

@solar quest Kindly please take note that I am not able to play a single race as of yet, despite the hotfixes. CC just gives generic replies.
Since GL has spoilt this game for me. I wish that my account be deleted ASAP instead of CC giving me generic replies to that too.

[errant dragon]

Can't login, it shows like this.

[south flax]

I've been experiencing game crash issues since yesterday and am unable to play the game. I think it may be due to gameloft server issue based on mobile networks.
Hope gameloft fixes it soon.

[queen creek]

It Stops at 0 Sec

[sturdy canyon]

💀

[runic ore]

bro got the disco mod

[half wigeon]

damn new game effect? 😂

[half wigeon]

btw did you check this only happen in ALU or in other game too?

[sturdy canyon]

only ALU

and fixed after restarting

[slender zenith]

can't play a single MP race.. first it just throws me back to car selection then gives me this error after pressing start...

[buoyant belfry]

@solar quest @peak lion When can we expect a permanent Hotfix for Android devices ? I mean we need buttery smooth fps on default 60fps settings 😭

[novel trellis]

How can i back this bug

[exotic trout]

It might be my last chance to qualify
Everytime i quit the game i get this notification. It has been like that for like a week

[runic marsh]

Also happening with me bro

And idk y today my game lag like hell

[signal swan]

What on earth is going on with MP1 now. Get less than +10 for a win/2nd most of the time. Come 3rd and it's often minus points.
Utterly ridiculous when I am being forced to use awful cars because of your changes and now get matched up against Devels etc in Platinum

[gritty idol]

Can you still actually play

[still lion]

what the hell with graphics lmao

[sturdy canyon]

not really before alu everything was good with default graphics settings but after alu default is not good so have to play high graphics die to this the game is laggy and crashed after 2-3 races .

[spiral aspen]

what is the device?

[still lion]

Xiaomi Mi 9 Lite

[spiral aspen]

Did you try to clear cache?

[peak lion]

you got a ticket ID for this one?

[still lion]

nope

okay i'm cleaned, try to restart game

[vital radish]

Welp
didn't expect this after watching an ad

[azure crescent]

The club chat is blank and no one in the club seems online after this happened.

[upbeat frost]

Disable notifications. I always do that for almost all apps.

Dear @solar quest ! Is there any chance of getting compensation on events which we missed due to the initial issues? For Example I missed the BMW hunt because of these issues.

[untold barn]

Do I get compensation for not being able to load the game for 2 weeks? Sounds like you at least get to play!

[gritty idol]

You should

[spare pasture]

Can you help me ???

[rotund moat]

I didn't get my good progress back

[spice hedge]

Damn those mushrooms from that other racing game called Mario Kart be hitting different in ALU

[covert widget]

@solar quest watt is this sneaky move

[solar quest]

I heard you liked seconds so we added some more... 😏

[solar quest]

But jokes aside, first time seeing this. Very strange indeed, will share it with the team so we can investigate. What device were you playing on?

[covert widget]

TECNO POVA 4 Pro sir 🫡

[solar quest]

Thanks. Could be a netcode compensation, where you see things a bit earlier on your device before it catches up to the "server time". Mostly assuming given the orange connection bars, but I'll still double check in case there's something worth digging.

[still lion]

lol

[silent cove]

Dont want to be too picky, but why is box with credits not a bit wider so can show 9 digits numbers easily, there is plenty of space on the top. Please consider it for a better user experience. I dont see any reason to cut it off like that.

[buoyant jewel]

I think that many players already know about this bug . GL needs to fix it. Important

[lapis geyser]

Fix chat please

[leaden nacelle]

DAY 4 - Asking to fix the club related issues on discord .

ISSUE -
1. Can't access club because I am stuck in the club settings page ( since I am the club leader ) .
2. There is no back button on screen ( I have to force close the game and reopen the game to play ) .

DISADVANTAGES -
1. Can't claim the club rewards .
2. Don't know if I communicated with my club mates ( I think not as I can't see the messages ).

DAY 18 - Trying to explain this to Gameloft customer care ( customer service representative average response :- copy paste " Internet Troubleshooting Guide" )

[mild pelican]

Can anyone tell me if Gameloft is fixing the Moto G54 bug?

[dense linden]

I really hope that Gameloft will compensate generously all the players. The is unplayable (it's just crashing, really unstable). In this condition, it's no even in alpha state. Why did you release it in such a buggy state?

[dense linden]

Gameloft, have you seen the latest reviews in the Playstore? I've reviewed in the in old days 5*, but if I had to review today...

[limber tide]

@solar quest i bought the unite fund and i got debited but it didnt show in the game, im still being ask to buy the thing (i bought it with galaxy store)

[signal ore]

You need to contact Customer Care

[limber tide]

i did and they told me its a technical issue (that it is beyond their capabilities 🥲)......... so i said might as well say it here

[signal ore]

Also why Galaxy Store? Not sure why anybody would use that

[limber tide]

i have had no issue with it since i started using it🤨 ....... i dont think it's a store issue

[signal ore]

I mean, the store is the one mainly handling the payment process so I'd advice using Google Play Store instead, but it's not entirely the store's fault as some people have been having payment issues on others as well

[grim drum]

Same here. I get the same thing

Even though I see others in my team sending messages there and they can see the chat

This all happened after the hotfix

[cedar shore]

Soy usuario de Android y así va en la calidad mínima, es injugable y además no abre a la primera, sino a la tercera o incluso a la cuarta vez que intento abrir el juego

Espero lo puedan solucionar lo antes posible

[signal ore]

Please communicate in English ( #📌・rules )

[crystal patrol]

If the game lags/hang when opening it, minimize the game and reopen it from the recent apps. This way, we don’t need to reopen the game completely.

[median whale]

Bugloft, fix your god damn servers

[bronze egret]

The game is so so dependent on server (after update) that doesn't even show events with low connection

[median whale]

Again...

I am literally beside the WiFi router

[teal orchid]

Random game crashes whenever i try to join mp race.

[half reef]

Yeah i was also getting from the past week, but i have an easy fix
||Uninstall||

[chrome tide]

@solar quest fix this

Button not working this is 7th time

[half wigeon]

which map it is? like chapter 5, A classic, map 4 for example

[buoyant jewel]

Singapore)

[half wigeon]

yes, i know but where you find that map

[buoyant jewel]

New daily event. He was starting 6th yesterday

[desert ridge]

Career tracks have no names. This is not good.

Please fix it.

[upbeat frost]

That doesnt mean anything. Maybe your router has issues. Restart it, and also ensure it is not overloaded with streaming for example.

[buoyant belfry]

@solar quest @peak lion Guys, when can we expect the stable Hotfix for performance issues?

[blazing forum]

Is this for real ?

You can't upgrade with regular CC after unlocking it ?

This kind of thing happened in the previous DS event before ?

[gaunt solar]

funny

[pastel elm]

Graphics in android still trash

[formal frost]

Nice

[next estuary]

That car BP why not come in legend store

[reef schooner]

@solar quest why are we not recieving donation of wild cards even though the others have donated it to me?? Its been 24 hrs and since yesterday i haven't recieved 2 wild cards

this is really disappointing for the players who have given their months and even years together 🥲

[pseudo kayak]

Game stuck on loading screen, yesterday after updating it was working fine but today it's not loading after google play sign in pops up...

[reef schooner]

and the game is crashing like 10 times in a row

[reef schooner]

same here

it stops then suddlenly profile opens and crashes again

[pseudo kayak]

Yup now it just goes black

[reef schooner]

do we need the net speed of NASA to run this game??😓
@solar quest

u have 100 daddy's if u don't reply to this message rn

[covert widget]

Y'all need to contact this car's owner

[desert ridge]

How much money did you spend?

[spare pasture]

@solar quest when I am going to get my account back

Just asking last time

Don't tell me contact cc I have already contacted ♾️ times but they always close conversation with no reply

I know you are going to ignore

[limpid sluice]

<@&469459051105878016> why can't i text in #🏎・general

[pastel crystal]

because you are muted there, and please don't ping discord mods for something like this again 😄

[silent cove]

see here #📰・game-news message

[rotund moat]

Same

[young kernel]

Gameloft are you mad

[cobalt fern]

what's wrong

[young kernel]

Nothing just telling them its to much

[cobalt fern]

it's 40x packs

[young kernel]

Ye I no

Thay all key cars in it

[formal frost]

Why did think I spent money not even unlocked ferrari

[half reef]

Uhm sir please see... That is not 1500$ , its tokens 🙂

[young kernel]

Ye I no that but its a lot of tokens

And the blueprints are for key cars

[half reef]

Chill out man.. Its alright. If you dont like the deal, dont buy it . Thats simple. There aren't just key cars but also blueprint cars like F5

[young kernel]

Ye I no

[half reef]

Its fine. Just a game

[young kernel]

Ye

[leaden nacelle]

DAY 5 - Asking to fix the club related issues on discord .

ISSUE -
1. Can't access club because I am stuck in the club settings page ( since I am the club leader ) .
2. There is no back button on screen ( I have to force close the game and reopen the game to play ) .

DISADVANTAGES -
1. Can't claim the club rewards .
2. Don't know if I communicated with my club mates ( I think not as I can't see the messages ).

DAY 19 - Trying to explain this to Gameloft customer care ( customer service representative average response :- copy paste " Internet Troubleshooting Guide" )

[nimble girder]

It would be cool if the white background came back in the next update.

[blazing nebula]

Nothing wrong with my net btw

[floral lichen]

Sems legit

[sweet cosmos]

Bro became ...

Doc Hudson at the beginning

[graceful cliff]

I can't sign in my account

[ebon mural]

any idea when the real time shadows (or other higher end effects) are making a comeback?

[spare ridge]

Yea I want them back too

[merry crystal]

Bring back old MP and the old KD system, multiplayer is horrible with this car limitation and this new KD system

[opaque cosmos]

Heyy guys unable to see the new multiplayer season the world league, only able to see the season series week 4?

[vital radish]

I can't play MP

[raven kite]

What are the specs of your device, is it a tablet? Pad? ( for phone its small, and would you really notice, don't know about you I be busy driving not looking at shadows) Just that with my specs: CPU: MT8766 4x Arm Cortex-A53 2.0Ghz
GPU: IMG GE830@660Mhz
RAM: 4GB
ROM: 32GB
RESOLUTION: 1280X800 pixels I'm still getting bad frame rates (slow motion effect) the cars are not running smoothely with the timings. 10 sec off the pace when running various tracks. Still waiting to see optimizations to get up to speed. Still have to clear cache to see cars on next gaming session once exiting. still long loading screens to get into game.

Can somebody that plays with a game pad give me the sensitivity settings you have for steering as I'm trying to get it down where I have more control of the car. Xbox one or PS4 (sometimes camera issues as gyro is not disabled when using the gamepad.)

[fair prairie]

Mp2 needs changes

[cobalt fern]

There's no clear answer each player uses what they're comfortable with, try and see what works best with you

[raven kite]

not looking for anwser, looking for settings that other people use as I get a idea what to set my settings to, to see if there is improvement. apparentlu setting in windows versions are ok, but android should be different and not the same as they poll differently.

[minor trellis]

@solar quest When will there be the next hotfix?

[buoyant belfry]

@solar quest @peak lion We need a stable buttery Hotfix for Android devices without any loss of details or graphics same like Asphalt 9

[vital radish]

The buggy notification with the html text still appears when a mp season ends

and the worst issue you guys need to work on is the respawning points when wrecking, it's just brutal

[mystic basin]

I have a problem with the new event for some reason after I locked the car the first rare car it requires to be upgraded but there's one problem I already bought way too many packs and I'm so full of credits so there's absolutely no way I can beat this event same goes with the that one car I still need from that one chapter

The cars I'm talking about here

[vital radish]

You released 2 hotfix's guys...

[novel trellis]

Again empty box issue please fix this messeng box

[mystic basin]

And for some reason I cannot chat on the game

[cobalt fern]

Chat issue is a known problem

[feral tulip]

Both mp1 and mp2 need change

[modest smelt]

<@&469459051105878016> i was timed out from another account for 7 days but i opened my discord and the server was gone and i am unable to join so iwas timed out or banned

[cobalt fern]

DM me, I'll check this, it doesn't relate to this channel

[sonic onyx]

You destroy MP making it complete garbage for TD and then make this a condition. Thanks 👍🏾

[runic marsh]

Y it's not loading

[desert ridge]

I quit more than 60 races in total to search for it. I completed it yesterday.

@MP1

[lapis geyser]

Timer stuck

[runic ore]

Open the recent apps menu after swiping down to home screen directly, and open the game from there again, while staying on black screen

Usually works in the first try, if not then repeat it twice

[ebon mural]

it's an SD 8 Gen 3 phone, the game runs surprisingly smooth on High without any issues whatsoever in the current build

[stark bluff]

change this quest or add one more track in the condition

[raven kite]

no way I can afford that type of phone, tell truth if not gov, I would not have one. My phone could not handle it anyway, android 9, lucky tablet does a little.

[raven kite]

Yeah theese win conditions is just not right, too many now, with android now I don't have a chance, lucky if I make 3rd as I am last or next to last

[ebon mural]

Android can't handle it? i just told you there are no issues on this particular configuration

it runs perfectly fine on Default on Gen 2 too currently

[raven kite]

lol mine , not yours

[spare pasture]

Hy guys how can I solve this

Just log in in different account and stuck

[jovial hornet]

@peak lion @solar quest
When is next hotfix or update coming??
I am unable to play a single race, everytime it crashes!!

[feral tulip]

Name changing automatically new bug congrats
@solar quest @peak lion no reply yet about mp1

[leaden nacelle]

DAY 6 - Asking to fix the club related issues on discord .

ISSUE -
1. Can't access club because I am stuck in the club settings page ( since I am the club leader ) .
2. There is no back button on screen ( I have to force close the game and reopen the game to play ) .

DISADVANTAGES -
1. Can't claim the club rewards .
2. Don't know if I communicated with my club mates ( I think not as I can't see the messages ).

DAY 20 - Trying to explain this to Gameloft customer care ( customer service representative average response :- copy paste " Internet Troubleshooting Guide" )

[lapis geyser]

Mommy pulled the server plug ey ?

[runic marsh]

Kk it's works

[blazing nebula]

Since yesterday same problem and even today also it follows

[mystic basin]

Connection is so s nowadays

[past thicket]

Mine gets disconnected anytime someone texts me

[dusty dune]

Every day the same😭

[inner river]

I have a bug Carrier. I keep winning but didn't get the reward

[novel trellis]

Please do something it's too many time this issue suddenly disconnected in playing time

[minor trellis]

Please fix this bug. The first time I got stuck because of the advertising problem.

[runic marsh]

Who want these graphics back in android

[south flax]

I dont know when is gameloft gonna fix the connection issue! Pretty frustrating to play!

[buoyant belfry]

@solar quest @peak lion Sirs can we have an answer for the next performance Hotfix. When will be released for Android?

[prisma iron]

My guess is: Never. As long as it hasn't been taken seriously they will keep claiming that the problem is on our end.

[runic marsh]

Can u guys help me ;-;

[solar quest]

Next hotfix I'm aware of is next week. Will try and keep you posted if I get any details.

[buoyant belfry]

Thank you Sir 🙂

[earnest kestrel]

I have a 120hz display but I can't set the game to 120fps

[pastel elm]

Still the graphics is lot of pixel

But in IOS is good so wtf

[upbeat frost]

What is this NO CONNECTION TO GAME SERVER error? I keep getting error codes 4 and 7.

it's annoying af

[upbeat frost]

What help do you mean? This is not a game issue. This means this event ended for you.

[fair comet]

Its lagging too much especially Paris ......

[warm glen]

Not only Paris,
Rome, New York, Singapore, and the Caribbean
And suddenly the game is freezing @solar quest
Do something for Android user

[wraith mist]

The Challenger in Team Pursuit is broken. Doesn't takedown cars from the front, behind or beside

Also completed 5 take downs in the Lambo in Team Pursuit and got no points payout at all.

[marble cedar]

kush29_ has been warned

Reason: Bad word usage

[mystic basin]

Dude don't be rude

[reef schooner]

the game is still not loading and we r missing on car hunts😡🤬

[mystic basin]

Don't be rude it will come back

[reef schooner]

this week i was barely able to play cause it doesn't load anymore after update

[young kernel]

So

[reef schooner]

so what do i do after reporting my issue and with no response?!

[reef schooner]

can i ask when??

[young kernel]

You will to wait like others got to

[reef schooner]

till the hunt for nio gets over??

[half reef]

🍿

[primal herald]

When they will fix the chat club? Is empty and we cant talk lol

[mystic basin]

Play multiplayer

[plucky drift]

What kind of hot fixes we can expect in the upcoming patch

I just want a little bit of a hint
Can I consider some visual upgrades inside the fix.
I mean Resolution increment or something.?

[leaden nacelle]

DAY 7 - Asking to fix the club related issues on discord .

ISSUE -
1. Can't access club because I am stuck in the club settings page ( since I am the club leader ) .
2. There is no back button on screen ( I have to force close the game and reopen the game to play ) .

DISADVANTAGES -
1. Can't claim the club milestone rewards .

DAY 21 - Trying to explain this to Gameloft customer care ( customer service representative average response :- copy paste " Internet Troubleshooting Guide" )

[spare ridge]

Will it bring back dynamic shadows?

[exotic anvil]

'Murica

[sleek kelp]

This is not the channel to post stuff like that.

[exotic anvil]

Chill

Are you the boss here?

[bronze perch]

Using light mode discord is crazy 💀

[young kernel]

Ye he is

So get that trash off

[south flax]

Been experiencing this for a while now, its so disgusting to play this stupid game!

[wicked pilot]

this graphics is more realistic that now, & btw who needs headlights in day time track, i know sometimes in tunnel gets dark but instead of headlight why they didnt adds lamps/lights in tunnel to get bright view

rome tracks looks more worst than before , it look all red red theme 🤮

[reef schooner]

exactly i've done every update i can but it is still not loading😡

[shadow spruce]

Window , XBOX Game Freezing !!!

[lapis geyser]

No multiplayer last few days either

[frosty trail]

Us

[frosty trail]

When we(android user) can play laike this . 🥲

I don't having any club member in my club for 1 year. My members leave the game . What can I do ?? 😭

[mellow panther]

Recruit more members

#🏎・clubs-recruitment is a good place to start. Try Facebook and Reddit, too. Both have large communities dedicated to the game. 🍀

[frosty trail]

Thank you

[inner pier]

Fix Eiffel tower at Paris track and Singapore track overall

[shadow spruce]

The game suddenly freezes for about 5-8 seconds while playing.

[fleet apex]

@solar quest please, what's the point of this if we can't even collect the club rewards. Please resolve this issue ASAP and arrange the compensation rewards for the sufferers🙏🥲

@woeful wraith Also has the same issue, see🥲

[signal ore]

This channel is for issues on Android, not Windows or Xbox, for those there are #🖥・windows-issues and #🎮・xbox-issues

[exotic anvil]

Ok, but you arent so shut up

[young kernel]

No

[gaunt solar]

huh? bruh

[crimson scaffold]

does anyone has a solution or a tip for the not working clan chat? its not working .. not in steam, not in Windows version, not on android via mobile AND even via Google Play Beta on PC ..

i tried every version now .. it worked the first day, i opened the club .. and at the second day, nothing

[gaunt solar]

Rip ads 😭

[valid ridge]

Android app stop loading from this night. Open the game but stuck in loading. Any ideas? I just reboot my phone. Galaxy A55

If finally loads the game. "No sync" message appears.

[verbal blade]

The game is being stuck in the loading screen and it is not loading this is the 3 time it is happening and everytime I have to reinstall it is there any way to prevent it from happening or it is just a glitch not being fixed?

[hushed thunder]

Anyone experienced long waiting loading screen time

Also when is the patch update

[leaden nacelle]

DAY 8 - Asking to fix the club related issues on discord .

ISSUE -
1. Can't access club because I am stuck in the club settings page ( since I am the club leader ) .
2. There is no back button on screen ( I have to force close the game and reopen the game to play ) .

DISADVANTAGES -
1. Can't claim the club milestone rewards .
2. I can't (remove/add) clubmates .

DAY 22 - Trying to explain this to Gameloft customer care ( customer service representative average response :- copy paste " Internet Troubleshooting Guide" )

[marble cedar]

firestorm_be has been warned

Reason: Posted an invite

[open oak]

Sorry wrong channel my mistake

[marble cedar]

zieus_ has been warned

Reason: Bad word usage

[spiral moon]

I don't see chats clubs

[desert ridge]

Would appreciate if we're shown which MP is ghost mode. It was nice when at least one MP was in ghost mode. Many dont like classic mode. Maybe, can we have option button to ghost our car in MP?

[south flax]

Multiplayer experience is totally fked up, players ghosting and poor connection, comes from far right suddenly to the far left and hits me. It happens a lot to me! Totally worthless update!!

[crimson scaffold]

same here .. on all platforms ..

[mild shell]

@spiral moon me same

What îs The problem?... Do you know?

?

[crimson scaffold]

i dontr know

[marble cedar]

zieus_ has been warned

Reason: Bad word usage

[exotic anvil]

🤣

[blissful dust]

@vital radish Watch your language.

[clever remnant]

Anyone facing club chats totally blank even after you leave messages. There's nothing visible.

Looks like alone in a black hole.

Anyways to fix this other than deleting the game 😁

[celest roost]

Are they ever going to get rid of the glitches that have been popping up in the game I can't even play the event for the money run that much I keep crashing into the wall cuz I can't even see parts of the track

And the gameplay now sucks cuz of the new update thanks for messed up gameplay I really wish I can talk to a developer or something about this

And not only that but the glitches have been popping up in multiplayer and the story and ya haven't done anything about it

I barely get on cuz of these glitches that ya won't do anything about and it's getting on my nerves to where I feel like ya are attacking the mobile players of y'all game

[tawny lintel]

I had also faced same issue, and I find temporary solution , just click power off button of phone and then after 1 second power on. Try it out, after on you will be in ALU lobby

[leaden nacelle]

Why the word claim & club got censored in the club chat.

DAY 9 - Asking to fix the club related issues on discord .

ISSUE -
1. Can't access club because I am stuck in the club settings page ( since I am the club leader ) .
2. There is no back button on screen ( I have to force close the game and reopen the game to play ) .

DISADVANTAGES -
1. Can't claim the club milestone rewards .
2. I can't (remove/add) clubmates .

DAY 23 - Trying to explain this to Gameloft customer care ( customer service representative average response :- copy paste " Internet Troubleshooting Guide" )

[bold shadow]

Wait for 15-20 seconds on the loading screen, tap the home screen button and then reopen it from the recent tabs.

[woeful wraith]

There is no solution so it remains

[verbal blade]

Ok

[verbal blade]

Ok

[pure monolith]

@solar quest i have blocked reactions, but still it shows up in The syndicate MP.
It blocks my right nitro button, making me unable to play the race.

Its not a problem for other MP modes.
Please fix this.

[mystic basin]

Syndicate coins need to be available with tokens because DBT is stuck

[zinc roost]

Brake caliper clips on this rim Cayman 718

also same thing happens on playfast wheels as whell

[gusty nova]

Not a single ad shows in game for tokens or money approx in 3 to 4 days from now on
Game I'd - u-802c7e

[mild pelican]

Please fix the Moto G54 problem, and device with the same GPU, I've been playing since 2020 on a J7 Prime, and today I have a G54 but I can't play

At least give some news that you are working...

[distant salmon]

Ads available on ios but unavailable on android

[novel trellis]

Where is relay pack

[silent cove]

not available yet, firstly they are testing patience, so u either wait or buy bundles for cash to proceed

[dull iris]

Dude, I need replay ack for syndicate coins to unlock the ferrari. Anyways, those real money prices are way reddicculous.

They sell a key car for $60+ dollars, that's an AAA full game price.

[novel trellis]

Yes but season will be end soon

[silent cove]

but not the event, event has still 22 days to go

relays will come 1 or 2 weeks before the end I guess

[mild pelican]

People who have the g54 are missing the syndicate drive

How are we going to try to catch the cars?

[jovial hornet]

Yeah ever since release of ALU, I also couldn't play a single game in my smartphone

[rotund moat]

what does this mean ?

[signal ore]

What exactly are you struggling you to understand here? Anything specific?

[rotund moat]

I lost my progress and I talk with CC and they send me this on gmail

I don't think if this article will help me recover my progress

[whole prism]

The club chat don't work !!!! Why you not fix it ...

Nothing show up... not updated from any one in the club also when I wirte something. It's like that for a week I think...

[rotund moat]

I already do thay

[gusty dove]

hi team i complaint several times about not receiving multiplayer milestone rewards .kindly help .i attached a video in refrence to this i didnt receive milestone rewards in multi player after unite update. specially asphalt coins.

video

[signal ore]

That reward has a little icon on top of it indicating that it requires the multiplayer pass to be purchased, have you?

[gusty dove]

I also dont receive these credit rewards thats why i make this video

[signal ore]

Again do you have the multiplayer pass purchased? If so you should probably contact Customer Care to receive the rewards you haven't received, and wait for a fix for this

[velvet grotto]

[ There's no way to continue Drive Syndacate ]
without paying (and A LOT)

I reached a point where I physically can't continue the run, please fix this:

• Maxed my Enzo Ferrari car 1 Star
• To continue, I' m FORCED to have it 2 stars
• To have it 2 stars, I must get bps from event shop packs/single bps
• To buy packs/single bps I need DS tokens, BUT
• I can't get enough Tokens because the game doesn't 't physically allow me to earn them
• Only other way is to pay REAL money, for FEW tokens, for a SMALL CHANCE to get those pack bps
• Other offers are also pay and pay
• Can't get anymore DS rewards as it force me to surpass 180k points, which I cannot because the next level doesn't allow me to play

Before anyone says: "Ur problem, maybe u should've spent the DS tokens better, smh":
I literally spent those meticulously only when I was forced to upgrade the car, I already almosy got locked out after the 1st chapter.

So there is no fault on my end. Please GL, fix this because it feels scummy and false advertising, and I'm a paying customer, if this is how we get treated, why would we want to keep making purchases?

#DSisNOTF2P

[merry crystal]

Bro, I think this is your first DS, this event has always been like this, at some point EVERYONE will get stuck and just burn a lot of money to continue, get used to it, GL is greedy and will not change that

[signal ore]

The only Drive Syndicate events that were possibly completable as F2P were the first and second ones, anything beyond that including this one (ninth) are pretty much impossible to complete as F2P

You need 3* Enzo to progress through all stages requiring Enzo, I'm F2P and have been able to 3* it but it's difficult and relies on luck, your option is mostly completing all pinned missions to gather enough Syndicate Coins to buy 10x packs for the respective car to get a chance at staring it up and buy some BPs when you're close if you can afford it, it's a game of chance, I'm currently at Essenza chapter

You also have the option to ask for wildcards from your clubmates, and eventually DS relay packs will be available to help those that are still stuck, overall yes, it's luck-based

[main slate]

All DS need money bro

[spare ridge]

DS is forever p2w no point in trying to argue with devs

[frosty trail]

Whenever a this or some events always it happens.🥲

[young kernel]

No

[naive fossil]

how to solve this problem

[leaden nacelle]

DAY 10 - Asking to fix the club related issues on discord .

ISSUE -
1. Can't access club because I am stuck in the club settings page ( since I am the club leader ) .
2. There is no back button on screen ( I have to force close the game and reopen the game to play ) .

DISADVANTAGES -
1. Can't claim the club milestone rewards .
2. I can't (remove/add) clubmates .

DAY 24 - Trying to explain this to Gameloft customer care ( customer service representative average response :- copy paste " Internet Troubleshooting Guide" except some conversation. )

[warm marten]

@solar quest , please fix the performance issues in Singapore and Paris maps. I just played an mp match and my device works fine with all the other maps, during the race in Paris, my phone was just hanged for like 40secs and I was last place cause of that. After that in the results screen, my phone is still lagging for some or the other reason. Like what processing does my phone do in the result screen that it makes my phone crash totally. After that I had to force restart my phone in order to get it working. Honestly I don't understand Gameloft, even after the hotfix, it still doesn't even work.

[runic raven]

i have no network issue still it shows server error and 1 car ticked gets minus. and it is happening every time, when i complete a race and try to start another one then after that i can play a race then again this error occurs.

like if the car has 4 ticket i get to play 2 time. if 3 then the probability is either 1 or 2.

[loud spoke]

ALU shows ads that don't play and never show the close button

[cobalt fern]

Hello, can you report the ad itself in #🎞・ad-issues (ad name or related to what product) would be helpful, thx!

[silent cove]

There will be no fix, since it works as intended and designed... such complaints are coming every year, nothing changed - Event is NOT F2P, nobody said it is. Everyone will get stuck at some point, unless u pay to progress. This is how it works.

[vocal reef]

I'm experiencing continuous crashes when trying to launch the game.

Device is Honor 10 Lite

[silent cove]

this blink glitch when approaching volcano environment is annoying on Android, please fix

[naive stratus]

Hi dev, before this in Asphalt 9 whenever i played in track that has a rainy season, It will have an water droplets effect on my phone screen. Unfortunately, after the new update of Asphalt Legends Unite - those effect are no longer available/happen. Why is that? Please bring back the joy as before.

[desert ridge]

Yeah and very foggy Caribbean now 🤣

[grave bluff]

They should've made unite a separate game ngl they ruined it

[runic ore]

@solar quest not sure where Play Games Beta would exactly fit but seems more appropriate here.
Anyway, these are my graphic settings on PC, dynamic shadows on traffic, cops and shockwave but not the car itself, seems to be a graphics issue
And ms store version barely runs above 20 fps as it is

[proven hornet]

I seriously can't believe that it's been almost a month and the issue on Android after unite update still has not been resolved

[modern helm]

@peak lion @solar quest When does UNITE OFFER II End's

I Wanted to Buy the Key Pack

[ebon mural]

looks like the new hotfix is out

[wary lantern]

ㅤ

[pliant cedar]

Any info about hotfix?

[clever remnant]

An update roller out but don't know what exactly it is!

[steel gull]

why this failed to synchronize always happen if we didn't open the game for too long, dev??

its been decades already.

[peak lion]

New hotfix should be rolling out for Android!

[ebon mural]

@peak lion any change log?

[peak lion]

#🔥・hot-topics

[ebon mural]

as i understand dynamic shadows for Android are still disabled?

[buoyant belfry]

New Android Hotfix is out. But I haven't updated it yet

[spare ridge]

@peak lion could u atleast add an option to switch on/off dynamic shadows?

[red nimbus]

Please add new sound nitro effect for mobile device

[peak lion]

they're off rn as performance gets investigated, most likely staying off as we continue to investigate the fps issues with them 🙏

[calm oriole]

Still no new nitro shockwave sound? 😩

[jade ferry]

Done update but still have graphic issue and lag

[peak lion]

Yeah it's definitely not gonna be perfect for everyone but hopefully some users get improvements. More hotfixes are coming as soon as next week for Android aswell

[solar quest]

Can I have your User ID so I can investigate? 🙏

[waxen dune]

@solar quest

[outer ingot]

Whenever this track comes, this happen.. do you really want me to play games or what you want ashphalt

[hoary latch]

Why my game have lags after this hotfix even in lobby?

[ebon mural]

@peak lion are toggles for dynamic shadows and other effects being considered?

[outer ingot]

Please help ashphalt

[hoary latch]

15 fps in lobby omg

[runic ore]

After hotfix: performance has slightly improved, lags are still there, quite lot tbh, but their frequency has decreased and it's (at least) playable on some of the og maps now. But, there's a new elephant in the room after the hotfix, which wasn't there previously

[silent cove]

I think u need to specify device first of all. Not a common issue, I dont have such problem.

[pallid estuary]

Where does it show how many tickets the race require?!

[nimble ledge]

@solar quest I think this video explained itself, Samsung s20 FE snapdragon 865 after latest hotfix

[fleet apex]

@solar quest please investigate this one. I am very very tired of it🥲. This is the visual after latest update🥵🥲

[outer ingot]

I'm using Android... And it's a real me narzo 50 A... And other tracks run fine and other games tooo

And it's helio 85

[silent cove]

I am also using Android, it was recorded on Android.

Then Devs need to check it,

[outer ingot]

That's what I'm saying... Idk why it's happening and it's happening with my friends too.. that's why I'm reporting

[jovial hornet]

@solar quest @peak lion
Please check into this issue, it's happening in every race everytime ever since the launch of Unite
We complained many times but I think no one listens

[fair comet]

@solar quest even after performance/latest hotfix, its more lagging than ever..... Please, consider the option to make it to be able to choose api between Opengl and Vulcan mode like in this mobile game..... I think this will make it easier for many low end

[plucky drift]

bruh they aren't going to give us any settings. i already give up

i am not playing this game anymore but i am interested to see new hot fixes

well how's the hotfix do they fixed blurrry resolution. or something

[elfin terrace]

Makes sense

[modern helm]

Is Someone Alive to Reply 🤔

[split bear]

I have vulkan 1:1 and 6 gb ram still graphics are lagging 🤯

[buoyant belfry]

@solar quest @peak lion Still no improvement on Android despite the 3rd hot fix. I don't know how many Hotfix will u release. Just release one hot fix which actually solves fps problems. Still getting fps drops. I don't know Where this game is heading to. I feel like ALU is only made for Windows. Iam starting to believe now that Asphalt legends Unite is not at all made for Android. So disappointed even after highlighting to you guys so many times.😕

[outer ingot]

My game was running absolutely fine before the hot fix.. from the day I took the update.. it's horrible.. few tracks don't work at all...i love asphalt... Dev please fix it.. I have given you the video 3ven

[plucky drift]

how's the resolution do they fix it

i mean is it still looks blurry or not

[mild pelican]

The hotfix did not fix anything on the moto g54

[mild pelican]

I'm wondering if they are working on fixing this

[plucky drift]

how's the fix

[mild pelican]

Não melhorou em nada, o jogo não tem nenhum bug gráfico mas sempre crasha, desde o dia 17

[plucky drift]

English

[mild pelican]

It hasn't improved at all, the game doesn't have any graphical bugs but it always crashes, since the 17th.

[plucky drift]

next generation update 😂

[mild pelican]

And the game is in High quality mode, when I start the game it is completely smooth and then out of nowhere it crashes

[plucky drift]

gl there are 10million Android player

[plucky drift]

😂

[mild pelican]

This problem is only happening on the PowerVR IMG BXM-8 256 GPU, some people I know who make CUSTOM ROMs for the g54 said it is a problem with vulkan

[plucky drift]

the actual problem is that they don't know how manage it

[vital radish]

When it will get enable

[raw sorrel]

No improvements at all ( playing on a motorola edge 30 )

[mild pelican]

And the most incredible thing is that they are DEMANDING Directx 12. Before, I used to play every day on my computer with Intel HD 4000, but now I can't anymore.

I tried on my cell phone and I came across this, a Galaxy J7 Prime from 2016 managed to run the game without crashing, well it didn't run well, it ran at about 15fps

[vocal bough]

When will the next clash start?

[sleek kelp]

Next update (after back to school season)

[slim geode]

@solar quest good hotfix but tracks need optimization, Norway and Paris are still tracks of Lagfest, especially in the industrial part of Norway and the Eifel tower part in Paris.

[ebon mural]

@solar quest looks great and works flawlessly on SD 8 Gen 3. hopefully we would be able to test dynamic shadows and other effects soon 😉

[warm glen]

SD -7 Gen still have those issues
Hope it will be solved @solar quest

[spiral aspen]

Did you try with performance mode in setting?

[woeful elbow]

working fine with moto g71 with
stutter occasional and crashes rarely

[nimble ledge]

Yea, this was recorded in performance mode, 60fps

[lethal vortex]

Update fixed my performance issues
But there are times when it does go to 45 fps
But this hotfix has done the trick
Device IQOO 9 SE
SD 888

[rich magnet]

After the latest hotfix update,lags and jitters have returned while playing multiplayer which wasn't there, before this hotfix.
Device name :- IQOO Neo6
Snapdragon 870
@solar quest

[queen creek]

Yes

[frosty trail]

Guys, Paris map is crashing my game . What can I do ?

[spiral aspen]

What is your firmware? Is it the latest?

[drifting spire]

Android hotfix was good. Now it doesn't lag in Singapore. This time good job Gameloft. Paris was optimised too

[nimble ledge]

It is

[weary wharf]

Meh no difference..still lags

[red nimbus]

Please listen my opinion about new nitro sound effect for mobile
Dont just read my opinion
@solar quest

And dont forget to fix the graphic,because the graphic still pixelbite
@solar quest

I still waiting for your next hotfix

[spiral aspen]

random idea, can you try with high quality to see if the FPS is better? 😄

[velvet grotto]

I can't get enough DS tokens to buy 10 packs, I can only get like 6 and I must hope to get a 15bps from them, it's impossible.

How can I request Wild Cards to my Clubmates if I can't even properly chat with them because chat doesn't work?

[dusk nymph]

Yo my game won't start

[sweet cosmos]

.

[mild shell]

Why club chat not working?

Only for android?

[inner pier]

Paris track Eiffel Tower section relatively better but still not totally fixed

Getting less fps drops but still it happens

@solar quest

[hybrid gust]

I need to transfer my game data to another game loft ID.customer service did not reply.where do I go to get help?

[peak lion]

Customer Care can take up to 7 days, if that has passed and don't have an answer let me know

[dusk nymph]

Bro recent the hot fix made the game perform even worse than before:'(

[mild pelican]

It didn't make any difference here, it's crashing the same way, they still haven't fixed the g54 bug

[hybrid gust]

ok tanks you reply

[nimble ledge]

Very "nice" idea, Paris performance is worse than before, what a surprise 🫢

[dreamy rose]

Device:Poco f6
i saw a fixable lighting map of chiron texture problem..

[fluid beacon]

why does the season pass end long before the season ends?

[steel gull]

Hi Emns.
I also interest in buying Poco F6.
How the phone's performance in MP gameplay? all good in all track location with no lag/stutter?

[brittle cypress]

Part 2 comming today

[narrow sigil]

My Xbox save overridden my android save... any way to recover the lost content. My android save had a higher garage level (13) where as my Xbox is 11

[peak lion]

Open up a ticket for Customer Care ingame, they can help you with that

[narrow sigil]

I sent a message via contact us on the website, hopefully that will be enough right?

[peak lion]

Yeah for sure! that works just as fine

[narrow sigil]

Cool, I guess it's just a waiting game now then 🙂 thanks

[peak lion]

Up to 7 days, any later than that with no reply just let me know

[narrow sigil]

Cool

[molten pilot]

Please Fix The Club Chat , 😭😭😭

[spiral aspen]

Just want to test 😄

[naive stratus]

It's happen to me as well, Day by day those graphics are getting worse

[lapis geyser]

Still no chat 😮‍💨

[runic marsh]

Yo can anyone tell me what's in new update?

[cobalt fern]

#🔥・hot-topics

[runic marsh]

@cobalt fern huh?

[runic marsh]

New events?

[cobalt fern]

the update was to fix few problems, for the events you can find them in either the official website under patch notes or in the schedule videos done by #🎥・creator-videos

[runic marsh]

Can I get my headlights back and bracks?

Texture problem :[

[runic marsh]

Nice 👍

[dreamy rose]

@steel gull very powerfull phone.
there's no lag any tracks.
And MP Gameplay so smooth

[steel gull]

Thanks Emns 👍👍

[dreamy rose]

@naive stratus 🫤

[eager nimbus]

Can't connect to game...not sure if my account progress is saved. Help.

[vocal bough]

BRUH

[runic marsh]

@hehe where is bracks

@cobalt fern

It's high quality graphics tho

[cobalt fern]

brakes went on vacation

[runic marsh]

How can I slow my car bruh

@cobalt fern this is called a legendary game not like POTATO ALU

[mild pelican]

In my case it was because the account was under 14 years old.

[uneven jetty]

I was playing & the shockwave nitro sounds different

[ebon mural]

ALU looks better on a capable device though

[jade ferry]

Same

[sharp nest]

Does anyone have solution for the black borders on both sides?

[mild pelican]

This is because of the screen size.

[void elk]

Meu jogo continua travando ,em pistas como Paris e outras .quando vão resolver isto de uma vez por todas?

[mild pelican]

Qual o celular ?

[sharp nest]

Any solution?

[void elk]

Samsung a22

[mild pelican]

When you're playing, do you get these stripes? Or just in the menu?

[sharp nest]

Just in the menu, minus chat section

[mild pelican]

There is no solution, but it is not something that impacts either.

[mild pelican]

O celular não é muito potente, vários celulares que antes rodavam bem estão com problema de travamento

[void elk]

Lamentável isso pq meu celular rodava a 60 fps liso

[mild pelican]

Já tentou por no baixo ?

[void elk]

E ele está travando em celulares mais potentes tbm

[mild pelican]

O meu moto G54 está nos gráficos Alta qualidade, roda liso, mas dps de alguns segundos ele crasha, alguns falaram que é problema do vulkan

[mild pelican]

Sim eu vi, o Poco F5 de um amigo meu, que possui o Snapdragon 7 Gen 2 estava com as sombras bugadas, não sei se ainda está com esse bug

[void elk]

Ei jogo no padrão a 30 fps

[ionic crescent]

Change your resolution via adb, worked on me tho

just be careful not to mess the size

[sharp nest]

Elaborate pls

[signal ore]

Please communicate in English ( #📌・rules )

[plucky drift]

yo

[ionic crescent]

there are many tutorials on yt using ladb apk

[sharp nest]

What to search?

[sharp nest]

Bruh

[rustic basalt]

💀

[upper kettle]

shameless cutting of players invest by GL.
A refund must be given to all players that bought the pass for whole season.
Minimum is 50% cash to ensure this will not happen again.

[rustic basalt]

what do i do with lykan security bps??

it happened where i got a gift from months ago idk what to do with it

[sleek kelp]

nothing lol, just keep it, you can’t do anything tho

[rustic basalt]

this will be mine forever lol

[woeful summit]

There's a memory leak on android, the game managed to crash everything while my device has 12 gb ram (only discord, asphalt and yt music running)

[novel trellis]

Stage 3 required 3* and stage 10 required 2* it's a joke or what

[fluid beacon]

@upper kettle I see that the same bugs continue and it gets worse and it is supposed to be that they make updates, but what I also see is that every day they invent new techniques like this and like having the Koenigsegg Absolut in your garage and they continue asking for exchange coins when you are not subject to the conditions of the syndicate and you should only continue improving the car with credits like any other car in your garage, and if they should give explanations, reward and ensure that it does not happen again

[outer pollen]

What happened

[little jetty]

?

[eager nimbus]

But this one's 16 above, how is this possible..

Someone help, can't connect to game or change my username.

[dusk hollow]

Paris tracks are still kinda lagging while cornering. Anyone else facing the same?

[leaden nacelle]

DAY 11 - Asking to fix the club related issues on discord .

ISSUE -
1. Can't access club because I am stuck in the club settings page ( since I am the club leader ) .
2. There is no back button on screen ( I have to force close the game and reopen the game to play ) .

DISADVANTAGES -
1. Can't claim the club milestone rewards .
2. I can't (remove/add) clubmates .

DAY 25 - Trying to explain this to Gameloft customer care ( customer service representative average response :- copy paste " Internet Troubleshooting Guide" except some conversation. )

[lyric cloud]

Why I see lagging at Eiffel tower 😔

[fluid beacon]

Notifications of non-existent offers

[lapis geyser]

When is chat fixed ?

When is game fixed ?

Where is mp ?

[slate bone]

@solar quest so bro this was the bigg HOTFIX ????????
I think it worsened my gameplay. At the end I think it doesn't matter to the Gameloft community the money we spend on the game. I mean we atleast deserve some compensation 🥲.

[lapis geyser]

That's some mighty 5fps there 🤣🤣🤣

[rich light]

help. The unite Fund has made a purchase. But I didn't get anything

[young kernel]

Same I got the s24 ultra and its lagging like hell

[dawn surge]

It seems the hotfixes made it worse, or maybe nocebo but I don't remember it being this laggy

[outer pagoda]

Yo did this hot fix change the lag issue bc i'm not noticing anything

[dry cloud]

I think it's because of the Eiffel Tower

It's not an issue (aside from the optimization) but I suggest to change the order of the first menu music, because I saw that different music plays at the start of the game in other platforms (i think)

[meager drift]

How good is nissan neon edition

[ember sinew]

Bro I can't even play the game

[steady aurora]

I am with s22 ultra and no issues on wifi and data...

[young kernel]

To be honest its just some tracks that lagg

[void elk]

here too, especially on a track like Paris

[plucky drift]

broken Game

[signal ore]

You might have to reinstall the game for this one

[patent orbit]

I cannot play multi-player. I had requested my account to be deleted a few weeks ago as I didn't want to play anymore. I changed my mind and got it reinstated, but since then I cannot play multi player at all. I just get a server error. Please help

Here

[sleek olive]

Again game chat not working 🥹

[clear depot]

Game still not fixed for Moto G54 any work around?

[jovial hornet]

Not that I know of, they don't even reply to that issue

[runic marsh]

Y they give this for free everyday

[shrewd cosmos]

hi so, i know you guys just releasing the hotfix for some bugges in android phone but I been experiencing a significant fps drop whenever I tried to pull a stunts like 360 or flip in every map ever since the update

although I've also seen a major improvement in some maps like norway, rome and tokyo, but still whenever I tried to the stunts its just get very laggy

i been playing in a samsung and i hope u guys can fix this, thank you

[vital radish]

Even graphics needed to be fixed

[copper sinew]

Please @peak lion & @solar quest , I had 40 FPS at max graphics with very very rare lags in A9 with my Snap 636. So you can do clean 40 FPS at performance here !
Next week 🤞.

Please work on laggs in those tracks:

1- Singapore
2- Rome
3- Paris (still crash on loading tracks, except Parasol run)
4- Norway

Can't buy another device...
Thank you

[lapis nest]

Can you post a video pls? Also let us know the OS version and if there's any custom rom or special software that you're using to monitor performance/screen record etc

[hazy zenith]

Do i have to wait or what ?

[lapis nest]

What device are you playing on?

[cobalt fern]

Try again, it should work

[hazy zenith]

I tried for 12 hours but nothing

[cobalt fern]

weird, can you try a different network? or reset the game

[slate bone]

Redmi note 11
Snapdragon 695

[young kernel]

You better take that emote off before you get warn

[slate bone]

I don't think so
And it is the reality of asphalt unite

[proven hornet]

The hotfix was so hot that my phone shutdown multiple times running asphalt 9. This never happens playing call of duty mobile on highest settings

[spice hedge]

OnePlus 9 Pro here

My phone gets crazy hot and the performance is still not the same as back in the good ol' A9 days

[marble cedar]

venom0870 has been warned

Reason: Bypassing filter, banned emoji

tywinlannister8095 has been warned

Reason: Bypassing filter

[proven hornet]

Jesus. Rather than warning and flagging our texts please put some effort into actually fixing the game perhaps

[slate bone]

Yeahhh
All they do is to warn people. They don't give hell about the game

They just want money without customer satisfaction.
I will not recommend this game to anybody I think.
I literally want to cry over the money I had wasted in this game and they still don't give hell about this 🥲🥲

[onyx walrus]

I was about to report an issue about the amount of lag I get when racing, especially on most of the tracks in Paris. Glad I'm not the only one with this issue.

[runic marsh]

Yeah but texture most

[runic marsh]

Same bro

Look texture and they stole my bracks and this is high quality graphics

[fiery rover]

My name got changed from "Habibi" to "Driver" by some guy at your base for a reason i don't know, why then? and also i cannot change it back to the same name because it always says "server error, could not execute this action"

please tell me if this is the wrong channel to report this

[sick heron]

@solar quest if your team is inable to program events, give BOS keys to all players, not to few who are very quick. 15min all people claimed keys for free!

[tawny summit]

@solar quest Sorry for the ping, but can you help me and tell me why I can’t put my nickname that I had on Android back when Asphalt 9: Legends was on and I get a server error?

And I still haven't received any help with this problem:
#🤖・android-issues message

[upbeat frost]

LP is not visible for me. So I cannot buy it.

[runic marsh]

Let's play this

[strong schooner]

@solar quest Will there be DS relay packs for tokens?

[strong schooner]

Is that Asphalt 10 Skyborn 2D?

[tawny summit]

Okay, I already managed to set my nickname without a server error

[runic marsh]

I download hill climb racing form black market

[marble cedar]

foxhound16391 has been warned

Reason: Bad word usage

[frosty tartan]

G. A. Y loft

😂

[onyx walrus]

This happened to me as well, but I still saved up that "you can change your name once for free". So it wasn't that big of an issue for me Atleast.

[eager nimbus]

Dude that's exactly what I'm facing, if you find a solution do let me know please.

Infact, I can't even connect to game, idk if my in-game progress is saved.

[fiery rover]

i also got that i can change the name once for free but the thing is i can't change it back to "Habibi" however i had this name for more than 6 months i guess and this is the first time it happens to me

[leaden nacelle]

DAY 12 - Asking to fix the club related issues on discord .

ISSUE -
1. Can't access club because I am stuck in the club settings page ( since I am the club leader ) .
2. There is no back button on screen ( I have to force close the game and reopen the game to play ) .

DISADVANTAGES -
1. Can't claim the club milestone rewards .
2. I can't (remove/add) clubmates .

DAY 26 - Trying to explain this to Gameloft customer care ( customer service representative average response :- copy paste " Internet Troubleshooting Guide" except some conversation. )

[onyx walrus]

Damn........ That's..... Pretty messed up........

[leaden nacelle]

Yeah man still nobody cares.

[fiery rover]

so you just changed your name twice. that's why you got the "change 30 tokens" button

because i have "free" instead of "change 30 tokens" which does not work at mine anyway bec of a server error

[woeful wraith]

We lost all the awards last season and nobody is doing anything 🥺🥲

[rich light]

help me. I have not been able to receive my purchase for 3 days. my "support" is not working. Or tell me where they can help me

[onyx walrus]

Why is it always the Paris map? 💀

[leaden nacelle]

Jesus taking revenge of Paris Olympics

[onyx walrus]

I was about to send a message about me not liking asphalt legends unite, and it got deleted because I was "spamming too much" 💀

Are these problems like bugs, optimization, texture, etc new or is this a reoccurring thing every update?

[tawny summit]

It was free only for the first change

[fiery rover]

i figured it out, you just have to change your name to another one you want and when it gets changed you can change it again to your old one for 30 tokens and it will be changed without the server error

[tawny summit]

I tried to change the nickname 4 times and only from the last one it was counted until then it was not forgotten due to a server error.

[gray rune]

Why can't the graphics, details, neatness of the images, and clarity compete with asphalt9 china?

[finite goblet]

Where's my showroom? It can't be deleted and i8 event is gone. What's wrong, GL?

[patent orbit]

I still can't even play multi-player. Instant server error. Contacted customer care in game and all they do is tell me to check my internet connection, which isn't helpful

What have I spend so much money on this game for If I can't even play MP and no one cares to help

[hazy fossil]

Please fix this bug gl

[severe flax]

Takes forever to get into game and I can't chat with teammates.

[warm marten]

I think the timer font is not right

[jovial hornet]

@solar quest @peak lion Can you guys atleast tell if the crash issue is being worked on for Moto G54 and similar devices?
Or an estimate of how much time it will take to be fixed?

[copper sinew]

I had 40 FPS at max graphics with very very rare lags in A9 with my Snap 636. So you can do clean 40 FPS at performance here !

Please work on laggs in those tracks:

1- Singapore
2- Rome
3- Paris (still crash on loading tracks, except Parasol run)
4- Norway

[violet obsidian]

Username changed by the game. Not that I try to change it back to the old one, it says error in the server.

[lapis geyser]

They try to fix one thing and break three more on the way, what a bunch 😅

Chat just came back, but it's unusable, it's all like asterisks , dandruff chat

It's like a guessing game, a hard one too

Censuring part of words makes it un unreadable mess for f's sake... At least in french

[violet obsidian]

Well damn

[lapis geyser]

Why is radio and team censured ? You bonkers or what ?!!!

In what language is radio offensive lmao

[marble cedar]

barba.papa has been warned

Reason: Bad word usage

[lapis geyser]

N a z i a l g o

Can we sue GL for restricting free speech ? Any lawyers around? 😂

[cobalt sandal]

There are issues with the game on Android for me. I will start with the first one: the game will not load unless if I exit out of the app and get back in when the music gets stuttery on the loading screen.

[lapis geyser]

Oh well, radio silence again 😅

3 posts per day, chat pass coming lol

[lapis geyser]

Maybe it's for the better, a whole lot more problems after it loads

[cobalt sandal]

Well it's complete crap on both regards ngl

It's honestly messed up. I don't know if it's the management or the devs behind messing up the update responsible for all this, but even I would be able to do better QC than what they did

[lapis geyser]

We are the QC 😅

[cobalt sandal]

Lmao

i wish there was some sort of beta channel, therefore those who are willing can help and it would be a win-win

[lapis geyser]

Not a bad idea

[vital radish]

And where can I find those rules for names? 🤨

[light anchor]

Look guys i have Venom F5 max

[cobalt sandal]

unreal
is this the right channel tho

[light anchor]

Ah

[lapis geyser]

Well, if he has the F5 max it's surely a bug 😂

[light anchor]

Yes because i dont farme this car and a win it 🤣

[lapis geyser]

A real bug tracker would be nice 😏

[lapis geyser]

My guess, it's the same twisted algo that went wild and took the chat with it

They've got censure out a control

[stoic jungle]

Hello
Why Got my name changed to Driver???

[lapis geyser]

Because Kac is a swear word on their planet

[signal ore]

This has happened to way too many people, it's a bug

[dry cloud]

I thought I was the only one 💀

[soft rock]

(Samsung tab9) The multiplayer is unplayable, the touch constantly defuses, this doesn't happen in the other races. This is a bug that should be fixed immediately, please.

[hybrid gazelle]

Gameloft pls optimize the game i cant reach to top 100 cause of the lag

[neon hound]

Snapdragon 845 still having graphics glitchb sometime..fps is good

[copper sinew]

I had 40 FPS at max graphics with very very rare lags in A9 with my Snap 636. So you can do clean 40 FPS at performance here !

Laggs in those tracks:

1- Singapore
2- Rome
3- Paris (still crash on loading tracks, except Parasol run)
4- Norway

@solar quest @peak lion

[onyx walrus]

I ended up placing dead last on a lot of the multiplayer races because the roads near the Eiffel tower at Paris has way too much lighting. Gameloft, At least fix the optimization problem.

[signal swan]

GP car bps are at the 950k Club milestone when it starts tonorrow. No club will hit this whilst the GP is on. The Clubsport bps are at 200k club milestone when it's special hunt isn't until September. Surely these should be swapped round urgently?

[jaunty pulsar]

[swift zodiac]

a9 60fps all time
alu 35-45-55 fps
Xiaomi pad 6 set low graphics

[kind olive]

Unreadable, dead graphics

[ionic crescent]

is the key event supposed to be 6 star car?

[young kernel]

Ye it was changed yesterday after that bug were people got keys for nothing

[ionic crescent]

I got the a and s key and unlocked the cars, good thing i played it after the even is released few secs ago

[young kernel]

I got the cars unlocked so im not bothered

[runic marsh]

Lagin play this. 120 fps with max graphics u can also play in ur (smartwatch)

[dim radish]

Void spot

[stark bluff]

no ranked leaderboard available

[vocal bough]

Yeah me too

[warm marten]

Found a bug, keeps happening every time with me

[leaden nacelle]

DAY 13 - Asking to fix the club related issues on discord .

ISSUE -
1. Can't access club because I am stuck in the club settings page ( since I am the club leader ) .
2. There is no back button on screen ( I have to force close the game and reopen the game to play ) .

DISADVANTAGES -
1. Can't claim the club milestone rewards .
2. I can't (remove/add) clubmates .

DAY 27 - Trying to explain this to Gameloft customer care ( customer service representative average response :- copy paste " Internet Troubleshooting Guide" except some conversation. )

[grand drift]

Make low graphic option 😭

[onyx walrus]

Also make it so that there is a lot less purple on that "low graphics" feature (I just don't like the purple scheme of asphalt 9, it just decreases the fps)

[wicked quarry]

They already updated the game a few times since the new launch but the main menu is still the same convoluted mess. Why are the garage, daily goals, club buttons so hidden?

[lapis geyser]

Or better still, give Asphalt to some competent studio and do some dating apps or whatever

[copper sinew]

I was FLUENT at max graphics & 60 FPS in A9 on my Snap 636.
So you can do CLEAN 40+ FPS on performance graphics at least in Unite !

Eliminate laggs, focus those tracks:

1- Singapore
2- Rome
3- Paris (still crash on loading tracks, except Parasol run)
4- Norway
5- Toscany (lesser degree)

[sand crystal]

@solar quest
I have a suggestion
In team pursuit
How about making a wait time equal to race time for who leave race to join another race
The idea if you leave the race you wait until that race finish to join a new one
That way we will never find just one cop car in that race or few syndicate and a delta force hunting them

[nimble girder]

Name of the game?

[runic marsh]

Hill climb racing form black market

[signal swan]

Impossible to KD in Team Pursuit

[vapid iris]

Asphalt 9??

[bronze perch]

@solar quest I've been having these graphics problems where it's like random strips of glitchy graphics and it can be very frustrating when it blocks my view. I haven't seen anyone that's experiencing this same problem which is why I decided to say it

Hopefully it gets looked into

[bronze perch]

I get this same bug too

[swift zodiac]

:peepoSitStarege:

[dim radish]

Camaro mixed with the flood bug???

[bronze perch]

Is that what it's called?

Idk but I've been having it for a while now and it's in practically every race

[warm marten]

U can report this on #💀・cheater-report

[dim radish]

Idk

[dim radish]

Its bug the texture

Mixed da color with the camaro

[vital radish]

Bababoi

[vocal reef]

Does anyone here play ALU on an Honor 10 Lite?

[marble cedar]

shivaboi has been warned

Reason: Posted an invite

[paper solar]

I just started the race and it ended. Why?

[buoyant belfry]

@solar quest @peak lion Still the nitro and Shockwave sound effects have not been changed for Android devices.

Android should have nitro Shockwave PC sound effects

[runic marsh]

GL: get RTX 4090 in ur android then we think about it

[buoyant belfry]

Why u hiding the devs mistakes? 🤣

[ionic crescent]

[feral tulip]

Back to back example that developers are on weeds

First BOS key for all ( which was good move actually 🤣🤣)

Now this current GP is named as Essenza

[runic marsh]

Lol

[runic marsh]

Think they're lazy to fix all bugs,glitch,sick graphics and u really think they change the sound of Nitro

If they do I became happy :> but they wana fix the game first

[buoyant belfry]

??

[gaunt solar]

Crap, why is this game freezing on the loading screen? It wasn't like this before.
Is there a solution?

[jovial hornet]

Bro you talking about improvements when the game is not even running for several players including me

🙂

[buoyant belfry]

I agree with u. Iam talking about overall issue including lags, frame drops and all other improvements. Please check my comments above to the Dev team. I have been complaining about fps drops even on my Real Me Gt Neo 2 with snapdragon 870 device

[ember sinew]

Can't see prizes in authentica grand prix

[jovial hornet]

Almost been a month, I expected more from the developers🤐

[buoyant belfry]

To be honest and this is a Real fact that Asphalt 9 was the Real Goat 🐐. ALU is fake in terms of the gameplay and dev team won't be able to fix ALU graphics on Android phones. This is today's harsh reality and we all have to face it

[leaden nacelle]

DAY 14 - Asking to fix the club related issues on discord .

ISSUE -
1. Can't access club because I am stuck in the club settings page ( since I am the club leader ) .
2. There is no back button on screen ( I have to force close the game and reopen the game to play ) .

DISADVANTAGES -
1. Can't claim the club milestone rewards .
2. I can't (remove/add) clubmates .

DAY 28 - Trying to explain this to Gameloft customer care ( customer service representative average response :- copy paste " Internet Troubleshooting Guide" except some conversation. )

[sharp nest]

It has been 1 month since launch and multiplayer crashes still haven't been fixed

[jovial hornet]

Yeah you are probably right
A9 was better as it was, ALU has only been a bug for me

[gaunt solar]

Bruh, i can't watch ads again💀

[copper sinew]

It was FLUENT max graphics & 60 FPS in A9 on my Snap 636.
So you can do CLEAN 40+ FPS on performance graphics at least in Unite !

Eliminate laggs, focus those tracks:

1- Singapore
2- Paris (still crash on loading tracks, except Parasol run)
3- Rome
4- Norway
5- Toscany
@peak lion @Muttley

[south flax]

So much pissed off! Stupid game!

[runic marsh]

True

[lapis geyser]

Yea, no mp for me either, it's a troll factory s what it is asphalt unite 🤮

Can we have A9 until u work it out?

Take your time, see u next year

[marble cedar]

barba.papa has been warned

Reason: Bad word usage

[outer ingot]

It is really important.. it is happening with me even.. huge lag

[vital radish]

my game just goes black when i start playing (sometimes)

[vapid iris]

A9?? x2

[fiery rover]

just happend to me, and i think that's my fault this time because the phone disconnected to the wifi mid multiplayer game

[dry cloud]

I was about to show that I can't change my name, but neither the optimization let me do that, until I did

[eternal sand]

The Gyroscope does not respond to the game until you restart the game

[ionic crescent]

Gl please patch this area up, also things that need to be fixed:

*Low poly and texture cars in race, shadows that looks like a black and pixelated boxes, maps like rome, norway, singapore, tuscany, missing graphic features like glare, droplets, headlight

[signal ore]

What is your device?

[dry cloud]

Moto g13

[dim radish]

Where is the exit button????

[gaunt solar]

From yesterday afternoon until now there have been no ads at all😭

[signal ore]

Try restarting your device or using a different network, also make sure to update Google Play Services and Android System WebView and restart the device

[gaunt solar]

I've tried that method, yesterday I used mobile data and today using wifi the results are the same.
I've tried resetting my wifi connection but it's still the same as this, strangely when I open my pc using Play Games Beta the results are even available ads, but why on my Android not? The problem is that the pc cannot be taken anywhere.

The webview and play service has been updated.

[cinder gate]

bro even emoted at me 💀

[gaunt solar]

Bruh, Restarting the device is also not working...

[signal ore]

has been updated.
Did you just update them or were they already up-to-date?

[gaunt solar]

Already up-to-date, mb.

[sick mantle]

I am only who have this issue?

The textures of different buildings, my graphic is pixel at max settings, when version asphalt was 9 not unite, I didn't have got that issue.

[coarse dragon]

@sick mantle Also I Had Situation Like This Too

[sick mantle]

Pixel graphic or textures? Or both?

[coarse dragon]

Maybe Both

[sick mantle]

Oh, do u ever seen this in asphalt 9 before unite

[coarse dragon]

Yes

[sick mantle]

Oh, okay.

[sharp nest]

Ehh?

[high falcon]

Just change your name back, it's free 1st time

[vocal bough]

Why am I getting random rewards from gameloft

[mild pelican]

It's been a month and Gameloft still hasn't done anything about the PowerVR IMG BXM-8 255 GPU crashes. Owners of cell phones with this GPU can't play

[mild pelican]

Because of the bugs, and optimization, they are probably giving away some things until all this is resolved.

[vocal bough]

Are u getting the rewards too then?

[mild pelican]

Yes

What's your device?

[vocal bough]

Sony Xperia 1 V

[mild pelican]

It's a great phone

[vocal bough]

Thx

[gaunt solar]

Pain 💀

[narrow sigil]

My phone that is now linked to the save on the Xbox, just keeps getting stuck on the boot screen. I reinstalled the game and got in temporarily but it was missing a few things I did earlier on the Xbox, like the contracts... So I exit the game and relaunch and it's back to being stuck on the boot screen

I wiped the data... Rebooted phone, got through again after the log in screen where you put your age in and it loads your save... I closed the game, started it again and once again stuck in the boot screen

[hard swallow]

boot screen of the game or the boot screen of your phone?

[narrow sigil]

Game

This screen

[signal ore]

Just to be sure are you using Gameloft ID?

[narrow sigil]

Yeah

I'm gonna try reconnecting it on the Xbox and see what happens, I'm guessing it's outta sync somehow considering how the phone didn't recognise that I already did the contract stuff for the day.

Btw Xbox boots without any problems so it's definitely something to do with the android version

Right so clarified the Xbox was synced to the GL account, booted the android and the Xbox acknowledged I logged in on another device, however the android version is still stuck in boot.

Gonna try wiping the game data/cache on the phone again and attempt linking to the gl account again... I don't know if I should try continuing with the default profile it creates when you launch the game the first time, then try heading to the connect screen and see if it would work that way.

[hazy ember]

Hi

Anyone help me i need a club to join. My garage level is 11 and reputation level 30 . I'm a md.

[reef schooner]

exactly bro

[signal ore]

#🏎・clubs-recruitment

[narrow sigil]

Not sure if this is the correct channel to ask tbh, but I've a club called FlameHeartLite , youll have to change the search to international to find it though

[tepid drum]

@vocal reef 3 days mute 😅

[narrow sigil]

Right follow up. I managed to log into the gl account after wiping the game data on the android phone, and it booted up although this time it said it wasn't connected to Google.
After relaunching the game however... Dun dun derr... It's stuck on boot again.
You here a noise, the BG music starts playing but the boot screen doesn't go away.

I'm gonna try installing on my tablet and see if it's any different... Failing that I'm just gonna have to give it up as a lost cause

[bronze perch]

Are we getting another update next week?

[leaden nacelle]

DAY 15 - Asking to fix the club related issues on discord .

ISSUE -
1. Can't access club because I am stuck in the club settings page ( since I am the club leader ) .
2. There is no back button on screen ( I have to force close the game and reopen the game to play ) .

DISADVANTAGES -
1. Can't claim the club milestone rewards .
2. I can't (remove/add) clubmates .

DAY 29- Trying to explain this to Gameloft customer care ( customer service representative average response :- copy paste " Internet Troubleshooting Guide" except some conversation. )

[shell nest]

Unable to make a purchase!
This issue still persists.. no solution for this.

[signal ore]

Where did you install the game from? What device is this?

[shell nest]

Google play Store
Vivo T3

I have made quite a few purchases earlier on the same device.
Post new season I am unable to make the purchase.

[signal ore]

Open Google Play Store and take a screenshot

[shell nest]

Is this good enough?

[signal ore]

Hmm, tap on your profile picture in the store, go to Settings, expand About, and tap on "Update Play Store"

[shell nest]

Okay
Let me try doing that!
One moment pls.

[signal ore]

Alright, try updating Google Play Services and Android System WebView and then restart your device

[shell nest]

Okay
Will try doing that

[worthy plume]

Not a big issue. But I guess something that can be checked?

Look at the floor

[shell nest]

All up to date. Restarted and yet the issue remains.

I checked Country on Google play. It shows correct.

[hollow current]

Try closing the game completely and open the game through google play

[shell nest]

It did not work... Not sure what to do.

Should I share my player id?

[hollow current]

are you using a sim card from different country?

[shell nest]

I even uninstalled the game once and reinstalled it. It did not work.

[shell nest]

Not at all.

[hollow current]

hmm, try deleting google play data and cache, force close it and try again

[shell nest]

Sure

[hollow current]

did that work for you? if that didn't work, check if your data roaming is on. turn it off if it is.
when that doesn't work, try turning off the wifi and try the purchase again with 4G on.

[shell nest]

Unfortunately it did not work even after changing it to 4g and turning off roaming.
I have contacted Google play as well to check it. Let's see...
I am tired of trying!

I really appreciate your support to resolve this.

[lapis geyser]

Here's a simple one for the noobs at GL - when I click on free pack I land on passes

[opaque cosmos]

@solar quest @lethal nimbus @peak lion Heyy Guyss, I am not able to see the World League in Multiplayer since past week, Could you please help check this bug. Except that League everything else is visible for me. Tried running on windows as well, still the same thing

Gameloft ID: u-036g3

[spiral junco]

Same for me even if you put it on low graphics my game crashes it didn't happen till unite came out

[copper sinew]

It was FLUENT max graphics & 60 FPS in A9 on my Snap 636.
So you can do CLEAN 40+ FPS on performance graphics at least in Unite !

Eliminate laggs, focus those tracks:

1- Singapore
2- Paris (still crash on loading tracks, except Parasol run)
3- Rome
4- Norway
5- Toscany

[still atlas]

Anyone having issues with headlights not lighting up at dark places? I'm playing in high graphic settings

[merry crystal]

Do the devs of this game play it ? WTF is this indestructible mode in MP1, if it was already stressful dealing with noobs that got in the way of the race but we could knock them out, now we can't even do that. We open the game to relax and get more stressed and angry, when we think it can't get any worse you guys go there and manage to do it

[proven summit]

Why does it regularly gives zero points in co-op mode ? For example here i did all 5 kds by myself, but... Zero ?? Also sometimes I can't kd anyone with security car , which had already mentioned before

[golden cosmos]

go to the game and raise a ticket with CC. Thats easiest way if this is game related.

i had this issue for some time, but it was related to google pay settings.

[shell nest]

Have raised a ticket. Trial and error has been happening.
Raised with Google play as well. Let's see

I have made all the changes and yet it continues.

[jade ferry]

Try you Restart your phone. Same case for me before

[shell nest]

I have restarted, uninstalled and installed. Installed on a different Android device. It's not helped yet. Guess it's an issue with Google play. Have written to them. Will wait and check.

[rapid edge]

30 fps instead of 60 fps

[leaden nacelle]

DAY 16 - Asking to fix the club related issues on discord .

ISSUE -
1. Can't access club because I am stuck in the club settings page ( since I am the club leader ) .
2. There is no back button on screen ( I have to force close the game and reopen the game to play ) .

DISADVANTAGES -
1. Can't claim the club milestone rewards .
2. I can't (remove/add) clubmates .

DAY 30 - Trying to explain this to Gameloft customer care ( customer service representative average response :- copy paste " Internet Troubleshooting Guide" except some conversation. )

[eternal spoke]

Guys my asphalt account is banned

[opaque cosmos]

Guys can someone please help with the Multiplayer World League series not showing, it has been more than a week and I tried using different platforms and reinstalling stalking also, except that Event all other events are visible. KINDLY SOMEONE HELP ME!!

[eternal spoke]

A solution for this in android

I contacted them they said they will fix it been4 days

[opaque cosmos]

?

[eternal spoke]

Yeah the problem

It says that my account is banned I don't know why

[dense linden]

What's happening with this game? After all this hotfixes, it still crashes like hell. I'm playing on a s22 ultra near my Wi-Fi fiber router, and the game is always crashing. Resetting cache, reinstall... nothing solves this.😤👎

[opaque cosmos]

No I am asking do you also not have multiplayer world leagur showing up ?

[eternal spoke]

I play on oppo a38

@opaque cosmos bro I can't even open the game to tell you guys in loading screen it says customer care

[minor sparrow]

@solar quest @lethal nimbus @peak lion Vertical line glitch in all special events since the launch of ALU.
Does anyone else have this issue?
Not my mobile display issue coz this only shows up on special events in ALU.

[eternal spoke]

Nah for me it was working

Did you restart your phone

[lofty blade]

My game crash in mp races but wy??

@solar quest

[minor sparrow]

Good to know. @devteam pls fix this

[fluid beacon]

So throughout the race for this the change to Unite, unplayable, like destroying a game, before fps at maximum was fine now not even at minimum is fine and the players want it to go as before fps at maximum and for this not to happen

[vestal copper]

@peak lion i just came through a superbly weird and annoyin bug on the game
i just opened the game and the screen started glitching , not jus lag i mean , i mean rapid glitching like 10 times per second , i even tried to screen record but the screen recording didn't got saved , my phone's wifi got turned off on its own , the screen froze , i couldn't even go to the home screen , had to force reboot my phone in last.

[buoyant epoch]

What is this, why does it say it ended when I know there are 20 left to qualify in Q2

[azure pilot]

why I can't play mp,this happened all the day

[runic marsh]

Lost our glowing bracks (old graphics)

[mild pelican]

Gameloft please fix the crash on Moto g54

I haven't been able to play since July 17th.

[outer pagoda]

Prizes Button not work 😦

[ionic crescent]

same for me

[gritty idol]

It might be an Easter egg or some sort of optical illusion

[coarse dragon]

Same

[hybrid gazelle]

So i was bored and doing some random stuff and i found this

[fluid zealot]

yes. i also have the issue.

[jovial hornet]

Is my internet lagging or the video itself??

Also how the hell have you been more than 30 mins in race lol😂

[somber raven]

Anyone know what is going on with the club chat? It appears GL.think 'class' and 'event' need to be censored...

Most of our messages look like a string of swear words

[jovial hornet]

Somewhat understandable about 'class' but 'event'??

[bronze perch]

@solar quest will we get another optimization update this week?

[golden cosmos]

Fix the glitch, otherwise this is getting very difficult to get the times needed.

[somber raven]

If they're going to censor consecutive letters then the whole club chat will be useless

[tidal jolt]

After how many update you think graphic issue will be resolve ?

[jovial hornet]

Probably next year 🙂

[jovial hornet]

Man I really miss awesomeness of A9

[somber raven]

Honestly, I'm getting used to the changes, especially in MP. I think a lot of it works better.....when it works that is.

Lots of players still having issues. Thankfully I have been ok

[jovial hornet]

That's not the case for me cause I can't even start a race😭
I mean everything else is adjustable just let me race and enjoy the games only good thing
It's competitiveness

[somber raven]

Oh man, you're having major issues??

[jovial hornet]

Yeah, and it's been a month

[buoyant belfry]

[somber raven]

Device?

[jovial hornet]

Moto G54, they don't even respond if they are working on it or not

I mean what's the reason for hotfixes if even the major issues haven't been resolved yet

[somber raven]

Hotfixes will come but for some it's already too late, and playwrs are missing out on a lot of events. I feel for you. Hopefully they stump up some decent compensation rewards

[heady isle]

i just bought the unite fund thing, but i cannot claim the rewards someone help?.

[vital radish]

I am impressed by the faster load times and significant frame rate issue improvements, but you gotta fix this too, gameloft...

[heady isle]

@glacial prism

[dreamy rose]

@heady isle Wait a more

[heady isle]

what

[heady isle]

i also contacted support but they just dont respond

[hybrid gazelle]

Bro im still waiting that gameloft fixes the lag

[sleek kelp]

Nice android-issues post

[mild pelican]

Those of you who have a g54 or g73 and are rooted, test gltoos. I managed to play without crashing once. These PowerVR IMG BXM-8 256 GPU crashes are probably a texture or dynamic lights error...

[steady tinsel]

Same with cosmetic offer for Mclaren P1

[mild pelican]

@timid nimbus

[steady tinsel]

No me dieron nada

[mild pelican]

As you can see the game is in High quality, but it has no headlight, when the headlight is on the game crashes, I don't know why.

Please have some admin look at this

[mild pelican]

I managed to run the game by changing the "Texture Compression" to ALL (slow unsafe)

[mild pelican]

@solar quest Maybe this will help developers, g54 and g73 users can't play

[twin iron]

"Other improvements to reduce crashes and improve performance"-@solar quest
if that is the case then why is my game still having lag issues and crashes?

[covert quarry]

Dimensity 8100 max
Very low resolution, no shadows and the graphics are varying a lot from one track to another

[dapper lantern]

so this isnt an android that i have but whenever i try to get in a match of mp with data on if doesnt let me in
it may be because of my old device being an Iphone 8
hope you fix this issue for me

[red nimbus]

This game is no longer realistic

[worthy plume]

The game was never realistic to begin with, It's an arcade racer. So I don't see your point.

[leaden nacelle]

DAY 17 - Asking to fix the club related issues on discord .

ISSUE -
1. Can't access club because I am stuck in the club settings page ( since I am the club leader ) .
2. There is no back button on screen ( I have to force close the game and reopen the game to play ) .

DISADVANTAGES -
1. Can't claim the club milestone rewards .
2. I can't (remove/add) clubmates .

DAY 31 - Trying to explain this to Gameloft customer care ( customer service representative average response :- copy paste " Internet Troubleshooting Guide" except some conversation. )

[runic marsh]

Rip A9L 🥲

[bright stone]

wow but not on mobile 💀

how to change the club icon 😭

[covert widget]

Nothing to take home after winning sometimes

[jovial hornet]

@solar quest @peak lion Any update on upcoming hotfix??

[buoyant belfry]

@peak lion @solar quest Any performance Hotfix updates coming this week??

[solar quest]

Morning, just came out of the QA meeting and yes, apart from releasing the Nintendo version today, we will also be working on releasing a hotfix (looking likely tomorrow) to attempt to resolve the PowerVR crashes and Multiplayer slowdowns, amongst other crash fixes in general.

[spare ridge]

Any eta for adding dynamic shadows for high end devices? Game is looking worser than a9 graphics after u lowered the resolution

[slim geode]

@solar quest did the team also discussed the track performance issues? since low-mid end devices struggle running on certain tracks like Paris and Norway.

[covert widget]

@solar quest did I step on a trap?

[buoyant belfry]

@solar quest @peak lion Sir when are we going to get Andrew tate Buggati decal?

[spare ridge]

Bruh ask some good question

[young kernel]

Never

Trash

[buoyant belfry]

😱

[minor sparrow]

@solar quest @peak lion Bluetooth keyboard and mouse not working with android. It was working perfectly fine with A9. Please fix this in the coming update.

[civic ice]

They ain't fix the game at all.

[twin iron]

lags and crashes continue esspacially on tracks with high lighting like norway,osaka,tuscany,carrabien i reccomend to lower the lighting or remove it on devices that can't handle high lighting like my Galaxy Tab A7 Lite

[sweet cosmos]

Have you added this car or not?

[cobalt fern]

It's not added yet, currently it's suggested in #🚗・car-suggestions

[sweet cosmos]

Okay sure

[old turret]

Hello, I bought the aspalth fund package via huwaei, but the extra money was withdrawn, I request a refund of my money from my account

[patent orbit]

No multi-player. Customer care doesn't even respond to me in the game

Can someone please help. I have messaged customer care like 4 times in the past week and they don't even respond

I'm seriously ready to quit and go to my bank to refund every purchase they can refund. Customer care either doesn't reply or they say to restart my wifi router. Complete disregard for how much money I spent on this game over the years

[twin iron]

ok so it isn't only the high lighting i still have lag issues with every other track but tracks with high lighting are even worse and these type of things really ruin the mp expreince and since the races aren't in ghost mode even if i do catch up after the lag i am unable to pass cars if we both drive in td and it really ruins the exprience in mp

[velvet grotto]

One of my fuels glitched (the 1/3 Fuel of my Bugatti Chiron) and by trying to close and open the game after it gave me errors when trying multiplayer races, this error appears. I need help as I can't manage to access the game anymore, neither from PC

[vestal elbow]

Same issue here same issue here

[velvet grotto]

I wonder why I would even consider buying an xbox gift card to get the pass if the game is full of problems like this.

Maybe, this is a sign from the universe that wants me to stop wasting time and money on this game and do something more productive 🤔

[twin iron]

honestly how could ya'all even barely fix the issues and then say that they are fixed? like i know gl likes lying and all but this too much

[vital radish]

Sso far,
There's a ghost button when checking your profile nearby the (enter club) button,

Some flickering moments occur on certain map's like the Caribbean (when reaching the foggy area),

And somewhere in Tuscany (idk where exactly)

And notifications always appear 3 times for each announcement (3x legend store refresh, 3x full tickets, etc...)

And the end of multiplayer season notifications still has that html like text

(The attached video shows the ghost button)

Also there's an inconsistency of information between certain multiplayer loading moments

(On certain map's it shows the name & club, and on other maps it only shows the rank of the car)

And for less important bugs,

We can't see which platform the players are on when checking the multiplayer race leaderboard

(It's visible on windows, but not android apparently)

I've got all these bugs on a Poco F5 pro
Snapdragon 8+gen 1

Now that I look at it,
I guess the older notifications somehow stack up even tho I'm removing them

[minor sparrow]

Yes i notice flickering too in Caribbean foggy section, greenland before entering cave, and some other maps.

[minor sparrow]

Yup notification stacking up for me too

[runic marsh]

Yo gl what the hell is this huh even 100 MB game has better texture

[open granite]

My clash keeps showing coming soon why is that?

[nimble ledge]

Hope you guys can fix the performance issues, my phone model is Samsung s20 fe (snapdragon 865), used to run a9 60fps perfectly fine until ALU. If not just give us an option to toggle between openGL and vulkan graphics setting

[vital radish]

Found the Tuscany flickering moment,

It becomes like the first image for few seconds

[silent cove]

I think OpenGL development is completely stopped, waste of time asking for it... there is no way they can afford developing, and not to mention fixing, 2 separate versions of the game at the same time if they can barely fix 1 version. No chance at all.

[ionic crescent]

I think its not about the lighting, the textures being loaded is the one that makes the game crash or lag, also removing the lighting in some devices would make the game look plastic

[spare ridge]

Yea same issue here there's an area in carribbean where the graphics glitch out completely for a frame (in the foggy part)

[dapper lantern]

@solar quest can u fix it plez 🙂

[covert quarry]

@solar quest Do you know if they will add the new sound effects to mobile versions of asphalt unite?

[vital radish]

He's a community manager, not Dev

[wicked pilot]

yea same happend to me as well

[runic marsh]

Yo u guys see how good ALU in Nintendo switch

[rich light]

I haven't been able to receive my purchase for a week now

[finite goblet]

Paris is very laggy still despite all the hotfixes. Do something about it.

[silent cove]

nice delayed and broken notifications

[still atlas]

Unable to click the Prize button in GP to check Tier and Rewards

[jade ferry]

@solar quest Button prize not working

[solar quest]

Reporting it thanks!

[sand bluff]

The Bluecoin Bank can be closed because Bluecoins have no use, and even GL thinks that we didn't spend money to buy Bluecoins.