#h2-tech-support
1 messages · Page 4 of 1
where can I access my save file? I wanna back it up because I played on another computer today but I forgot to wait for steam cloud to update before shutting it off
It should be in %USERPROFILE%\Saved Games\Hades II\
You can edit launch options by going to the game's Properties in the Steam Library. Do those show up there?
Nope
What happens if you try?
Doesn't let me launch it from the exe either
thanks so much 🙏
ah - okay. Try going to %USERPROFILE%\Saved Games\Hades II\ and deleting Profile1.sjson (it contains game settings, not your save data)
still doing it. Also forgot to mention I did try restarting steam/verifying game files
anyone else constantly running into a bug where you get stuck in a dash animation and cant move? Its killed like 3 runs for me.
There have been a handful of animation/action-related bugs today, so that might be related. Have you reported it in-game with
?
No, I wasn't sure where to report it.
Wanted to submit a bug here (I know, F10) because video is the best way to show several things happening at the same time and any of them may have caused it. The bug is that I couldn't move with WASD, only could dodge. All the things that happened at almost exactly the same time as in the video:
- Night form ran out
- I dodged and then was holding S key
- Camera/focus shifted to Scylla
- New phase of combat started
https://medal.tv/games/hades-ii/clips/2ce0iI0SBUnSLV/d1337kpKxPFK?invite=cr-MSxpcUIsMTk5MDk2ODg3LA
Watch Untitled and millions of other Hades II videos on Medal, the largest Game Clip Platform.
Could you move if you were sprinting?
Aight. Next time it happens, please report it in-game 
Yep, I will do that.
I didn't try sprinting, just tried hitting dodge. I died too fast for bug testing 🤣
Heyo - could you report that in-game and include the video link? That'll be easier to track than a report here
I'll do that too thanks
I only ask because that looks almost identical to the bug I ran into
I could only move if I was sprinting
Aight, hmm. It looks like the default settings got duplicated somehow, and the game is treating that as "custom arguments". If you check the .exe properties, does it have anything like that there?
Nothing. I did try a reinstall just now too
Gotcha. Try also deleting GlobalSettingsWin.sjson, and if that doesn't work, try setting the launch options in the game's Properties to just one of those, like /SaveCollectionRate=1 - I wonder if it'll accept a manual override
it didn't, but I created a shortcut and added it manually to that, and I got this...but still breaks in the same way after
also tried nuking the entire profile folder
Interesting - it does recognize the override, but still bugs out. Have you tried running the game as Admin, and/or with Steam completely closed?
I just rebooted and now it's working...I don't know why I didn't try that before
This happens to me too, it seems to happen when your casting special at the end of the duration of night. one time it disabled my dodge too, which was weird. running by holding down dodge still works while you're bugged though 
I just verified the integrity of the files, uninstalled the game, installed and rebooted my pc and it still says to verify integrity of the game files when I try to start it. smh
Cant get in the game to report a bug.
What's the specific popup that you see?
Verify integrity of game files.
Could you send a screenshot of it here?
Does the same thing happen if you try launching the game exe directly, instead of through Steam?
how do I launch through exe?
from the game folder?
From the Steam folder for the game. If you right click in your Steam Library, there should be an option somewhere within there to "browse local files"
I'm in the library and I see the Hades 2 folder
That folder should contain something like Hades2.exe (not at my computer so I can't pull up the exact name)
Its still saying verify integrity of your game files.
Are you using any mods by chance?
I'm not, the game updated when i started up steam and I couldn't load it .
should i uninstall the game and delete the file also?
It sounds like you already tried uninstalling the game? Which file do you mean trying to delete?
delete the file from my library
I see a folder to report the bug, I'll give that a try first.
hihi I said this earlier but never got a response so I was wondering if someone had this bug 
I'm sending a bug report to them now.
For that? I see yours was about verifying integrity of files but I didn't have that part thankfully
oh ok, yeah I dont know whats stopping me from starting it up.
Yeah, mine isn't the start up but closing the game itself. It keeps running even when I close it in task manager, hit stop in steam and everything
Heyo—the game should be sending log files when it crashes, but if you'd like to make sure, you could send in a report with
the next time you start it up. I'd also suggest verifying file integrity, rebooting, and if those don't work, reinstalling
I have verified file integrity, rebooted, logged off my comp to test it shutting down and other various ways. It's not a crash specifically because I'm trying to exit the game itself I think? unless that counts as a crash
if it happens again i'll send a report 
How do we submit bugs when playing on the Steam Deck?
What's the bug? And you can report them by emailing support@supergiantgames.com and attaching a screenshot/video, your save file, and any relevant system info
FYI to devs: For 5120x2160p users (21:9 4K Ultrawide), the game for whatever reason is maxing out at 3440x1440 even on 4090s and other 5K2K capable GPUs I own using 5K2K monitors. I'll also test the game on my 6K monitor to see if it has similar weird caps for high-res 16:10 users. Hopefully these resolutions caps can be sorted out for ultrawide monitor users.
Thanks for the note! Could you report this in-game with
as well?
||Visual bug during chronos fight resulting in it being impossible to tell what circle is safe||
Yup
I submitted a bug for this, but is there anything I can do to not lose my run if I'm soft locked and can't pick up the boon post-encounter...
Where did it happen? And yes—you can force quit the game, then use the steps near the end of #h2-tech-fixes to recover your save file up to that point (you may need to redo the room)
||Tartarus, location 40 for me.|| I will happily redo the room to save this build.
hey not sure if this is a bug or not but I'm having a very specific problem. I have yet to get the Incantation "Consecraion of ashes and I'm about 20+ hours in now with no araca card upgrades. was thinking maybe I missed something but I'm not sure.
Thank you! No bugs currently, just wanted to know. I’m currently 3 1/2 hrs into the game and loving it so far
Is magic supposed to be spelling like this in the game for some reason?
Yes, that is an alternate spelling of the word that is typically associated with witchcraft
Oooh. Okay. I had no idea. Kept thinking it was a typo. Thank you
On note of Typo, I don't suppose this'd be a proper place to post about one? o.o'
Typos can be
'd ^.^
I don't have the typo on screen right now, and its kind of a rarer event x.x I just took a pic with Snipping tool thinking I'd report it later, I was streaming at the time 
No worries - you can still send in a bug report, and just copy in the text that's wrong from the screenshot
For anyone that searches here because they're having trouble with the cat, make sure you've caught a fish. That's a requirement that it looks like a good deal of people are overlooking. I genuinely thought it was a bug until someone told me 😅
why is hades 2 suddenly displaying wrong control button and reading wrong button? I'm playing with PS controller and hades 2 is the only game rn that reads the x button as triangle and vice versa. this is the only problem i am facing now
when i first played the game, there was no problem like this. second booting suddenly there was this problem. is there any fix?
You could give some of these steps a try: #h2-tech-fixes message
I have heard of similar issues coming up before - as a temporary solution, you may be able to rebind them in the controls menu?
||visual bug in oceanus - the wall appears and disappears. Yes, I know, F10 - read that only after I found the bug.||
oh thank you! i already bind it but for things like upgrading the arcana cards, it can be a bit jarring when the displayed button is different from what i have to press
Question for us Steam Deck players: when the game crashes, is all the relevant data being sent automatically to y’all? And if it happens a lot, should we post what lead up to it in this channel?
As far as I'm aware, it should be: #h2-tech-fixes message
What sorts of crashes are you getting?
Merci! And just hard core crashes where the deck constantly has to verify the installation before booting back up. They almost always occur in Erebus, and are preceded by the ground texture splitting, particularly noticeable with shadows that Mel creates from objects and enemies.
hey so i dont know if its a problem with my controller or whats the reason but i often come across a situation where something that would normally cause a vibration (to a controller) does so but then it goes on forever until i switch vibration off and back on in settings
Have you noticed anything like that happening with any other games?
nope
i first noticed it like 30 minutes ago its the first time that happened but since then its been happening again and again
hey can anyone explain how to fix mouse 2 being stuck on special, my character wont stop doing the special move and I cant do any other actions and I'm stuck
Good afternoon, I don’t know English well and I’m writing from a translator, but I wanted to ask two questions: will weakly drawn characters like Artemis be redrawn for the final version? And will the dog and ferret be animated?
Hello! As far as I know, yes, Artemis will have another art pass. And we don't know for sure about the pets being animated, but my personal guess is they will.
Thank you!
I posted this in feedback and f10'd it, but should i also post the mouse tracking issue on torches in here for visibility?
those are enough, thank you
I did F10 but if anybody gets the Apollo and Hera duo boon you may have to kill the servant in some cases because it can cause enemy spawning issues
I wanted to ask one more question, maybe I’m not the only one who thinks so, but just considering the views in this game and what they were in the first part, why does the camera not move back, but go up? The moon is certainly beautiful, but there is always an emphasis on the character, and here it’s as if we were deprived of the opportunity to enjoy Mel looking thoughtfully into the forests and waiting for the goddess of the Moon https://steamcommunity.com/id/MaxFayer/screenshot/2466361008641794003/
Heyo - this feels more like something that should be in #h2-feedback
thanks, I'll forward it now
Hi, i was using the special Ω from Revaal, and i crossed the wall
Heyo - could you report this one in-game?
(and thank you for spoiler-tagging
)
Can you hear anything happening in the game, or does it seem frozen?
im once again having troubles with the game simply not starting when i try to run it
are you on PC or Steam Deck?
yesterday i fixed it for the first time, with the supposed issue being that my antivirus was detecting the games exe file as an "unknown" source or the like and thus blocking it
i am on PC
it might be worth double-checking that the game is still whitelisted, just in case?
hello i just had this bug i had to use manager to shut down game and lost the proggres of this run
where can i find that in norton?
you may be able to get your mid-run progress back by using the steps towards the end of #h2-tech-fixes
Very minor, semi-specific issue, hopefully this is the channel for this, unfortunately didn't get a screenshot, but ||after a spar with Nemesis in Oceanus, I got a Chronos encounter on the same tile that Nemesis tried to run towards, and she was just, kinda stuck running into Melinoe while she was floating for a second, which didn't seem exactly intended. Again, not huge or anything, but I thought I'd report it anyway, since It's a bit of a silly bug. (Did not know about F10 when this happened)||
thanks but better take care of herakles and dont let him do it anymore xD, love yoour games
I'm not sure, don't have much experience with norton - what did you do to fix it yesterday?
i only managed to fix it because of a popup window informing me of it in the first place
had it not been for that popup i would have neither been aware of the issue nor able to fix it
I'd probably suggest googling how to whitelist a game with norton, then, and see if that fixes it
I'll be awake for a little bit longer, otherwise someone will be around to help in the morning ^.^
yeah sound works and everything. can even hear when i input start/attack/special etc.
Are you able to pull up the pause menu? And are you able to bring up the bug reporter with
?
I forgot at the time and just took the screenshot =/
For me the first weapon isnt doing the damage from aphrodite boon even when Im sticked to the enemy . I already reported on F10 within the game.
After the battle for Apollo's gift, the team to select the gift stopped working. The heroine also began to run strangely.
If you haven't already, please report this with F10, thanks!
I play Hades II on Win10.
I don’t use Steam.
I am playing it via the Epic-Lancher.
The game runs fine.
But:
My 8BitDo Controller is not recognized by the game.
Is there anything I can do?
What controllers are supported?
P.S: I play Hades since about 1 month and like it a LOT!
I try everything but nothing works please help me
There is translation error on some (seems to be Chaos) god's offer
you can report that as a bug with F10 in-game!
Unfortunately, it was a couple of days ago. Can I do it whenever I want or it needs to be done literally during encouter that bug to send some relative data?
just to make sure, did you try every step in the FAQ - #h2-tech-fixes message in this section?
Depends on the bug, but if you describe in detail what's wrong, then it's okay to report them a bit later. If possible, it's ideal if you report bugs when or shortly after they happen, thanks!
Yeah I just have Windows defenders I whitelisted but don't work
could you try deleting the "Hades II" folder in %USERPROFILE%\Saved Games\Hades II\ and making a new one with the same name?
The game don't want to create the folders on Saved Games that the problems ! I try to uninstall and install Hades 1 and he create but not Hades 2 (sorry for my english I'm pretty bad)
hades 1 and hades 2 saves are in different locations, so they won't show up in the same folder. hades 1 is in Documents > Saved Games > Hades , unlike hades 2 save location which i wrote earlier. could you try whitelisting %USERPROFILE%\Saved Games\Hades II\ in your antivirus instead?
You can try the steps written in this message - #h2-tech-fixes message and seeing if anything works.
Found a bug.
||I was sprinting with the poseidon sprint boon, while in the demonic form of Dark Side (Selene), I killed the enemy in the water (outside the walkable area) and then lost all my movement speed. I started recording afterwards. Tried out different abilities to see if it would fix it but it was only fixed after moving on to the next area. The details of what happened may not be fully accurate||
Also sent a bug report.
Please report it with F10 if you haven't already, thanks!
Did it, sent it here to show the recording!
already reported it but i keep having issues with the pngs glitching again just like in the tech test
tried all the things in the tech fixes channel. happens every time i die to the final boss and randomly throughout the game too sobsob
It's being investigated, so hopefully it will be fixed at one point 🤞
oh yipee! 🙏🏻
I've reported it as a bug submission ingame using F10, but today i've encountered a deadly issue where the game considered my attack button to be always pushed. Melinoe was attacking non stop or lock in Omega Attack. I'm playing with a PS5 controller who's working just fine on other games.
Happens only today and two times after 14h of gameplay. But it just ends run.
The problem Is the game don't create folder "Saved Games" so i whitelist my userprofile and doesn't works
try creating the "Saved Games" folder, and "Hades II" inside it and see if that works
I find thanks man idk why but my computer name another folders for the same work and this folders don't have rules for write something ! I thinks is that i'm gonna try
@random stump your feedback sounds like a bug, which you van report with F10 in-game!
kk ty
Hi, don't know if it's the best channel for it but : When choosing the Daedalus hammer upgrade for skulls (the one that retrieve the skull automatically), I left with only 2 skulls as max ammo. Did I miss something or should I report it as a bug ?
That actually sounds like an intended behavior for this Hammer. You can check the description it in Boon Info after you picked it up already, it should say that it decreases the amount of ammo.
is there anyway to get past e_outofmemory
i have an i5-1240p, 8gb of ram, intel iris xe for graphics
I tried all suggestions at #h2-tech-fixes concerning controllers before I posted my question.
Unfortunately nothing helped.
Alright I guess some text are missing in the French version then ^^’
Gonna report it with the bug tracker ingame
Help! Today my game started to get stuck before the title screen, after closing the early access message. It was working normally for the past few days. 🥹
I already tried all the suggestions from the tech-fixes channel:
- Disabling steam overlay
- Check file integrity
- Delete the config file
- installing the latest Visual C++ redistributable
- Run steam in admin mode.
(the F10 bug reporting is also not working when stuck. I also tried restarting the PC and updating Video card driver (rtx 4060, in case it is relevant))
ok, it fixed itself after a couple of pc restarts, somehow 🥹urgh, it got completely stuck again while entering a chaos room. The game worked for a couple of rooms on Erebus before this happened.
Hey, sorry to hear it's happening to you! Could you please send an email to support@supergiantgames.com with the following:
- Your DxDiag: https://support.microsoft.com/en-us/help/4028644/windows-open-and-run-dxdiagexe
- Your Hades II.log located here:\Users[username]\Saved Games\Hades II\Hades II.log
- Description of what's happening and when.
Any chance the #h2-tech-fixes will be updated with a way for Steam deck users to recover lost save data? Just had it crash on me in the ||fields of mourning|| and upon rebooting it starts me at the crossroads, thus wiping all the mats and psyche I collected, let alone the run progress
I actually don't know it it's a bug. If the room has 2 offers from the gods, and both are from the same god, is it a bug?
Funny you mention that, I just had the game crash at the boss in that area ^^
If you're unsure if something's a bug, then it's still okay to send a bug report so we can investigate. This does sound like a bug, though...
I suddenly couldn't walk anymore, only dash and sprint during the area before cerberus
To bad that in-game report doesn't accept additonal pictures. Can it be changed?
Cause I can't attach this))
This probably happened during the Chaos challenge run.
An there is no way to run that challange one more time so I can't approve my guess.
I'd say that's okay for the Chaos Trials, as they're supposed to be different than normal encounters.
Hello there, I was using Dark Side from Selene and it worked perfectly but I don't know how, this time it's not working. I mean, I press F to transform and then I can't do anything. I can move and use glyph but I can't use attack and technic. Also reported with F10.
i restarted pc after repairing the visual code, ran steam and hades in admin, disabled steam overlay, got to the "this game is in early access" for the first time, alt tabbed and got e_outofmemory
Sorry to hear it's happening to you! Could you please send an email to support@supergiantgames.com with the following:
- Your DxDiag: https://support.microsoft.com/en-us/help/4028644/windows-open-and-run-dxdiagexe
- Your Hades II.log located here:\Users[username]\Saved Games\Hades II\Hades II.log
- Description of what's happening and when.
Open and run DxDiag.exe
Figured I'd post this in here bc its a run destroying glitch. Sometimes in tartarus you lose access to all movement outside of dashes and sprints. It's kinda bad D: I did f10 this too
Hopefully this is an easy fix but losing access to movement in a room full of elites ate 3 DD's
Okay, ready to confirm, lighting strike from Fire Extinguisher of Hestia doesn't make any damage and just nulifying all built up scorch. I've capture video with test and couldn't find any trace of damage by this boon. It's not like as if game not showing this damage, there no damage by it. Going to report through f10.
Don't use Fire Extinguisher for now.
How do I turn off "aim towards cursor" setting? Can't find it in Hades 2
Is there a way to report bugs on steam deck? I tried to use Hex morph, and something glitched. The enemies disappeared and left black shadows on the ground. They won't show back up no matter how long I wait. They can't be damaged. I can't leave the chamber either. It says Foes Nearby.b
There is no such setting in Hades II right now. You can leave feedback about it in #h2-feedback (you'll need a relevant role from #server-roles message first)
You could try binding "Report Bug" to a specific button, and it should allow you to send a bug report. It should be in Controls, at the bottom of the list.
Great thanks!!
When I want to report a bug in-game by pressing F10 my game just freezes and I need to kill the task. I also found the bug reporter in task manager by name "F10" but there was no window to interact with and report a bug
Opening Bug Report on F10, then closing the new windows on X button and then opening it again from ingame causes the game to hand (or likely paused by Bug Report) and Bug Report window is not appearing. I messed up the screenshot and wanted to retake it, lul
Is there any way to recover out of this without closing the game?
Seriously, first time i need to report something and this happens
@fallen tusk and @strong rover chances are you need to bring up the bug reporter window by Alt Tabbing.
ohhh yes that worked, never had windows behave like that
It's not there not on alt tab, the point is that the bug report did not appear the second time, after i closed it first time
what is the bug report process named, so i can see if it's there
F10.exe?
yup
process is there ,but no window
closing it unfreezes the game, so i guess problem solved but this is a bug
yep, pressing F10 freezes the game but no window again, reproducible. It seems like closing it on X button the first time broke something
For me the window suddenly actually appeared when pressing alt+tab
Try restarting the game, and potentially also restarting your PC.
Hi, I think I encountered a bug during the final fight. I did an F10 bug report too (hence the long pause during the video) but I thought a video clip might be clearer in showing what the bug is. Basically, the second time he did his large AOE attack when u have to stand in a small circle to not take damage, the effect never went away, and lasted all the way through to the end of the fight, and even after, during the dialogue. Timestamp around 0:30
Thank you for the report and video! Could you please spoiler tag the video?
I have spoiler tagged it already I think?
Oh, maybe I clicked without thinking then, it looks okay, sorry!
Short clip
Hi, since last patch I have a delay of 0,5-1s in game
(I tried to turn on anti lag and it far worst, some input don't even count, tried full screen, vsync on/off, I also tried to reboot the comp with only the game running I tried my second GPU 3090 and it didn't helped) I'm listening the OST instead 
Got to this point after finishing run 2 thru chronos and uh got stuck on this cutscene, I did report in game but I dunno if I should just quit?? or like restart the game?? im dumb
Have you tried moving around?
AH I THOUGHT IT WAS STILL A CUTSCENE SORRY
has anyone gotten the game working on minimum specs
ive managed to hit play and thats the farthest i get without running out of memory
What resolution are you playing at? Try lowering the resolution in the options menu, which will also help reduce memory usage
some above 1440p 16:10 res, ill try that if it doesnt crash trying to get to the settings tho ty
If you can't make it to the settings you can add to your launch options: /X=1280 /Y=720
I got the solution I increased my refresh rate to 144hz and it doesn't seems I have anymore issues so far 
Yay in first cutscene at 1440:900
And with a different crash 😭
Graphics hardware error
Yea, you're just dangerously close on memory, so you'll likely need to lower the resolution further or find other ways to free up more memory on your system
Dang alright, wanted to try out the game on vacation but I can wait a bit
How minimum are we talking here? I have a Radeon 7870 with 2 GB VRAM, from 2012. Stable 60 FPS in 1080p, even on High.
granted, I had to use the DirectX hack to get the game to start in the first place, but still
I5 1240p with integrated iris xe, 8gb of ram
since RAM is shared between system and the integrated GPU, it's unsurprising that you run out
I use skull sprint finish battle and camera die.May cause by Hermes delivered random blessings?
Yea but minimum is a worse integrated gpu with 8gb ram
I reckon that's quite a bit below the recommended minimum specs tbh. Although, now that I'm looking at the numbers while in game, the stats say the game's only using 1.5 GB of RAM and all 2 GB of VRAM while in the training grounds. Is there something clogging up your memory?
Nope task manager closed everything, only the game running
what do I do with this? the game has worked fine up until today
After today’s hotfix I am receiving “feedback noise”(don’t know the technical name for it)coming through speakers when engaging in dialogue with the NPC’s. Sent info via in game but just curious if anyone else is experiencing this.
Nvm it was my computer
Not entirely sure how it happened but the Dark Side Hex broke my movement speed. Fixed itself by going to the next area. I reported it but after looking at my clips my report was totally wrong (I thought it was because I tried getting out of bounds). Sorry to whoever reads that one 😅
after hex spell hit some textures go crazy lol. i'll try to record it if this happends again
Please try verifying your game files using the steps listed here - https://discordapp.com/channels/456889434672201729/1237195543474606200/1237199622372462705
Currently soft locked in fields, can not pick up last item so cannot enter new room
Side affect of bug, can’t sprint and I can moonwalk
Is there a way to fix? I’m on my best run yet
I've been getting a bug just today where I can't use any attacks while I'm using the dark side hex, when I played yesterday during the same run it was working just fine though
Fix this plz i dont know have is problem in another ver game, but in rus
game crashed during cerberus fight
reload = hub world :/
Not sure where to report this, but I cannot use the bug reporter feature on Steam Deck. I've bound it to the "select" button, the small one on the left above the dpad and left joystick.
Bringing up the bug reporter worked once, and it now does not let me enter text or submit, but does let me draw on the screenshot. Unsure if this is an issue with the steamdeck or the bug reporter though.
Anyone else experiencing this?
Did the update break the game??? I had no issues launching/playing for 12 hours straight yesterday lol
a word written wrong in pt-br, in a speech by zeus: "Não sei como fez para burlar a maldição que a atrelava ao Submundo, minha jovem, mas isso munda(the correct form is muda) tudo! Agora você pode nos ajudar a defender..........
U guys prolly know that one alrdy but just experienced it myself. I got myself burnt offering and glowing coal was selected as sacrifice. Now I’m shooting two glowing coals from my cast and have the burnt offering. Dunno if it’s intentional but it doesn’t seem like it is since u give up one boon and don’t double it xD.
FYI, if you’re on a Mac and wondering if this plays well in Crossover, it seems to for me. I occasionally get stutters, but they clear up pretty quick. No crashes yet 😀
Thanks for reporting, Pedrin! Will you report any further translation issues in-game using F10? This will open a bug reporter that automatically captures a screenshot of your game to share with us. When you report, you can add typed detail on which part of the screenshot has the error.
I want to point out I had the same bug already, and the bug occured on the same corner of the arena for me as well (as in, the location of where you are supposed to go to dodge the AoE attack was the same when I had this bug). Maybe a coincidence or the fact that the attacks bugs when targeting this specific corner of the arena ?
bug again ,can't move,because use invincibility and time lock in same time.
I've got this weird issue with not being able to use the dark side hex attacks, weirdly I could use my normal dagger attack during it 1 time and that was it
I have it bound to the down arrow on the Dpad. I'd like to use the back paddles, but the Game doesn't allow those as an option.
any idea why I can't equip The Messenger? says it costs 0 grasp, and I have one grasp free so that shouldnt be an issue?
You need to activate 3 cards that use the same amount of Grasp
Oh! okay, that worked, thanks! was confused at the cost display, didnt know i needed to fulfill the awakening requirements in order to equip. thanks much
Yea it confused me at first as well 😅 (I have terrible reading comprehension lol)
Hey, I've already had several successful runs to the underworld and the surface, but I've not yet had the discussion with Hecate about familiars. The cat is not on Erebus anymore, only at the door for the Rift of Thessaly. I also have the icon for the biscuit item in my inventory, but I can't make any. It seems I'm locked out of the Familiar system for some reason. Is there a way to circumvent this?
https://streamable.com/yxcaig
help, im stuck on a map… i was on my best run, i think i can kill chronos for the first time 😦 but my game is stuck and i cant progress
idk how to explain this… so the character is moving weirdly, and i cant interact with resources (trying to take a flower) and i found out i also cannot go to the next map… now im stuck here
My game has crashed on my 9th night the last 5 runs I attempted, I've wasted hours now. Most recently I was at Chronos and it froze right before I started the 2nd phase... I read the tech-fixes channel to find the save file location, but it doesn't exist. Only my Hades 1 saves are in %userprofile%/Documents/Saved Games. I can't find my Hades 2 saves. I am using Steam.
Hades 2 saves are located in %userprofile%/Saved Games
I navigated to that folder by entering %userprofile% in the Run dialog, and there is a Hades folder, but not a Hades 2 folder. I do have saves when I open the game, so they must be somewhere, but they're not there. All those files were last modified ~2 years ago when I last played Hades. Each time I restart after a crash, it resets to crossroads not my mid-run.
this happened to me where all i could do was dash, i just exited and reopened and it fixed itself
Oh I lied. %userprofile%/Saved Games not %userprofile%/Documents/Saved Games...
Sorry 😅
guys simple question but when 1.0 releases Will I have to do all the achievements again even if I have already done the action?
hey, can someone help out, with the heart/relationship status of characters, i see some of the heart scenes spread out into two rows, as in this example Nemesis has 2 different rows of hearts, and both of them were progressing separately (before the ss was taken it was 3 and 2 full hearts, one empty and 4 closed). How does it work?
the batteries in my Xbox Series S controller died, so I replaced them and now Hades 2 won't recognize my controller.
it works fine in other games though. I reported it
I thought I'd be clever and was able to afford the game, but had to buy it through Epic.
Is the native Epic version just not a good fit with Steam Deck? I know that Epic doesn't always have the best support among the game community, but I got lucky and was able to afford.
I'd get into the game and controls would work until moving into a new area. Then the A button fails and trying to cast with B will usually pause the game. I haven't been able to change any controller settings or much at all.
I downloaded it through Heroic Launcher. I've gone through several Proton versions (8, 9, Next, Experimental), added it to the steam library, used Steam Runtime to try and override. I can get it to show in my library. Press the play button and it would launch, but then crash back to the Game Page.
Now it refuses to launch in both Desktop and Game mode, with an error message this time; Renderer Creation Failed.
F10 crashed my game 😦
Game asks to verify the integrity of game files and I did it twice with no success on steam deck 😢
Also, not sure if this is a bug or not but Circe isnt showing up in the book to see her relationship progress
same here on linux mint
this 1.88Mb patch did broke something huh
Hi, I am currently struggling with a controller issue. I'm playing on a PC with Switch joycons and my controller keeps going crazy whenever I try to select something. The joycons don't drift when I use them with the Switch. Anyone else going through something similar?
i have the same problem, i verified the game files several times but it didnt work.
I'm having the same issue. Installed update, and tried verifying files. Won't run
must have been the update
Same issues here...
literally came here just to post this too lmao, i think we're all having the same problem
Getting this error lately, I've checked the integrity and reinstalled even.. stil won't start 😦
Same here... Can't launch game, even after verify
same
I am also getting this error
I'm going to try re-installing. See if that helps
same here
I was literally going to come in here to ask about this, feels reassuring to see I'm not the only one
pretty sure this is a broken patch, if so many people are having issues
same issue here, i think it may be related to the hex ability that transforms you
I tried reinstalling and it didn't work
Would love to my bot friend 🙂 but the game doesn't start
Same
Whelp. XD
I think it's like they said, broken patch so we gotta wait
When I try to launch the game I get this error.
I tried verifiying and it found no errors and I also did a complete reinstall but I still get the error
uh how do I fix this
Same here
welcome to the party guys
Heya, I've played the game for a bit, tried opening it again today and it's saying there's data corruption detected. I've verified files, reinstalled, etc
same for me
Welcome to the party, aye
Hi, sorry about that, we will have this fixed shortly.
lol
Same issue here as everyone else. I verified the files but it doesn't launch.
same problem. Does anyone know the solution?
Oh okay, cool
same here
Please Verify the integry of your game files.
I am having the exact same issue. I tried all of the things found in the Tech Support Fixes channel, but still nothing.
I had a resurrecting Hex bug my game out by not summoning the new wave of enemies until I haven’t killed/resummoned my summon
thanks gavin
Thank you so much! ❤️ And thank you for your incredible work ❤️
Thanks! Can you confirm its an update issue, and not a clientside issue?
ah ok np, take your time devs and thanks for makiong the game ❤️
ty gavin 🙏
Thanks so much! loving the game so far! cant get enough
thank you.
########## PINNED ###########
Thanks!
LOL came here to make the same report as like everybody else and saw the same post from Gavin, ❤️ supergiant
oh guess im late to the party lmao, devs to the rescue!
this is the waiting for the fix patch party now
guess ill play crab souls while i wait XD
I'm also having the problem with Data Corruption too
grab some pizza while we wait guys 🍕
🍕
ey hi wanted to report it too, but I se theya are on it !
tank you Supergiant we looove you ❤️
thanks 

time to continue the stardew farm 🧑🌾
what kind
I doubt the data corruption is my problem.. but maybe I'll get lucky and the fix will help me 😂
i just ate fries so ima pass
has hades 2 forced anyone else's pc to hard restart?
im glad they're aware. I bought the game like an hour ago and got to play it for half an hour before the new update made it unlaunchable 😭
any!
scrhodingers pizza
exactly
Having the same issue here too
anyway we probably shouldn't derail the channel here
The new patch just solved it for me. Thanks for such a quick fix 👍
same, i validated the game files like twice, and got the same popup
yo already?
Yeah I got that same problem now too after the newest update
how many fated fabric do you think supergiant needs to fix this issue hehe
I dont see a new patch?
try restarting steam i just got it and my game works again
You may need to restart Steam to force the fix sooner if it doesn't work already.
gotcha!
can confirm it works again on linux!
Oh thank goodness not the only one
that was fast.
I'm going to take a wild guess that it has something to do with improper closing
anyone else curious what caused the issue now, since it took so little time to fix
wow fix already? goddamn these devs are fast
Damn
It should be illegal to be that fast
Thanks again 
Integrity Issue Fixed after Steam restart. THANKS!
Guess this is what real live service is 
oh I'm not alone here, that's a relief
incredible how quickly that was resolved
set_weird_error = false;
IT WORKS NOW Thank you !!!! That was incredibly fast! ❤️ You guys are amazing and thank you for an equally amazing game!
it works for me too! I am in awe of these devs
working for me too
just joined the channel for the same error message, it happened after i alt f4'ed the game and i thought it was a me problem
thanks gavin and the team ❤️
It works now! Thanks Gavin! :D
I just install update for 1.88 Mb and get this error
for a moment I thought it was going to eliminate mods
😅
Hmmm...I restarted steam and I'm still getting the data corruption message
update should be out now, I just got it
well technically it was a rollback
I'm sure the real update will be out soon :P
Have gotten several random game data corrupted warnings after closing the game
I rebooted steam and it helped, didn't even notice another update
they pushed an update but didn't change the checksums on some of the files
it's fine now if you update
or verify game files
steam might take a bit to get it through though
Bumping for a bit of hope that someone might have some guidance.
I should probably just do the smart thing and get it on Steam XD
my game is launching again, thanks!
This is in Norwegian, sorry, but I think you get the picture. Windows 11 keeps blocking hades2.exe to run. I uninstall and reinstall and then it may or may not work. Works once, then it's blocked again.
ye same issue, uninstalled and reinstalled and it worked, experienced my first bug the run after tho
Restart Steam, they fixed the patch 🙂
Epic Version on Deck
Thanks. Works (for) now.
Have you tried moving around after the dialogue ends?
oh geez that was it, thank you!
I encountered a bug. Where can I give feedback on it?
Please use F10 while in-game to report bugs, thanks!
oh epic
If anyone has encountered a bug where your character becomes locked facing a specific direction after combat and you're unable to pick up the reward in order to progress, were you able to find any solution to get you out of the softlock? Would like to not lose this run, but I feel like I've exhausted pretty much any input I could try to break the bug.
Anyone experienced progress data file lost after the most recent update? I uninstalled and reinstalled but the data file is not restored and still can't see it.
if f10 isnt working bc of a freeze, we report here right? i just crashed mid eris pre-battle dislogue, steam deck
Helped once, then restarted the PC and hades2.exe/steam is blocked again...
if you had telemetry turned on in the settings, the crash report should've been sent automatically. Unless it crashed your entire Deck.
lovely, ty and sorry for the trouble then!
Running Steam as an administrator does seem to help though. Steam craches a few times, then you disable webhelper, and then it starts. Maybe I should reinstall Steam completely!?
where can i report a bug?
noticed a bug where if you use your reroll option on the boon list you can tap the right trigger again and it will let you reroll a second time even if you have 2 rerolls total ( it should cost 2 rerolls the second time you do that)
once i report the error does the window close itself?
nvm it closed now (the window, not the error fixing itself)
Have you tried the steps towards the end of #h2-tech-fixes ?
You may need to force quit the game, then use the steps towards the end of #h2-tech-fixes to recover your run progress. If you haven't already updated the game today, I'd also suggest restarting Steam to prompt it
You can report bugs in-game by pressing 
No worries—you can still report a bug even after you're past the event, and if you'd like to include the video, you could upload it to a hosting site and paste in the link
yeah i'm sorry
don't know how to do that
Yea in the folder I had Profile1.sjson and Profile1.sjson.bak without any temp files so renamed them Profile1.bak, but in game it became an empty progress, saying day 1.
No need to apologize 
You could upload it as an unlisted YouTube video, or if it's short enough to Imgur.
ill put my discord in the bug report so i can give the video if they want
smart, ill do that
The .sjson are setting files, not save data. You want the most recent .sav file
There were no .sav or .sav.bak files when I opened the Hades II folder after downloading the patch
bug report is practically impossible on steamdeck, when you open it it doesnt let you type lmao, im having to download on my pc as well just to report this run ruining bug i encountered
That's...odd. If you check the Steam Cloud storage ( https://store.steampowered.com/account/remotestorageapp/?appid=1145350 ) do you see anything there?
Sorry about that
I know it's not much better, but if you'd prefer, you can send in the bug report by emailing support@supergiantgames.com with a screenshot/video, your save file, and any relevant system info for your Deck (in lieu of getting it all set up on your PC)
oh cool ty! thats useful provided i just opened the game on pc and got a rendering error or smth
can i still report the bug with no screenshot/video etc, just describe what happened bc i know what happened
A screenshot or video would be ideal (along with your save file so they can load it locally), but if you can give a clear description that would still be helpful ^.^
rip im so glad i have steamdeck lmao
Oof. Though there are some potential fixes in #h2-tech-fixes if you did want to give it a try haha
im not particularly bothered, im having a great time on steamdeck w the game ^^ thanks for the help
Sure thing! Best of luck killing time ^.^
I've somehow managed to lock myself out of Eris's relationship but on some level the game seems to think I haven't.
Heyo—could you report this in-game with
? Or if you're on steam deck, by sending an email as I described here: #h2-tech-support message
Nothing except the one I just created on the different slot.. 🥲 I don't know why the new one is saved in the steam cloud but not the previous one I played for 15hrs..
sorry not particularly the right place but i need the info for my bug report lolol whats the invincible hex w different powers called?
Dark Side, iirc, but you could confirm in #h2-builds-and-combat
I think I just can't restore the file in addition to the cloud I reinstalled the game so...
Yeah, I'm sorry to hear that. It might be a long shot, but if you've sent in any bug reports recently and included a contact email, you could try emailing support@supergiantgames.com and asking if they still have your save attached with the report?
Yea I emailed them with the screenshot of DxDiag but I don't think there's any way to restore it.. I can restart hoping this won't happen again
what happens if I alt+f4 out of the game? melinoe is stuck in a pose and I cannot pick up my boon 😦
Ahh, unfortunate. I'm really sorry that happened
Thank you for the report, and best of luck on your new run 
heyyyyyy i got some kind of bug that when ||chronos|| hit me i can no longer dash
The game will, by default, load you back at the Crossroads. You can follow the steps near the end of #h2-tech-fixes about recovering save progress to load your _temp mid-run save (make sure to do that while the game is open, but before opening the "Play" menu)
Could you report that in-game with
?
I will, I'm playing on steamdeck. I do have to ask what is meant by save file? Sorry it's my first time doing something like this.
Thank you!
No worries—I'm not sure where the exact file location is on the deck, but you're looking for Profile1.sav and Profile1_temp.sav. On PC, it would be in the user profile folder
already did
Happened the same to me some hours ago, would be my first run to defeat Chronos, had my final upgrades, had a crazy good build and that happened, went to check the save files and no temp ones and the latest was before my run
You are not alone in this brother, I’m here for you
Ok, thank you for your help.
I found a workaround for the bug where Melinoe's facing is stuck in the direction of her last attack, and she can't interact or do specials anymore.
If you've got Nectar and there's a boon in the room, gift the god(ess) and it will reset Melinoe's animation state back to normal.
Fascinating! Thank you 
I F10'ed this info, but wanted to post it here for anyone else that gets stuck with it
I just have another thing. I found both of the files. What am I supposed to do with them? I'm sorry again.
Might be quite an edge case, but for a variety of reasons I'm stuck on a fairly old build of Windows 10 on my laptop, which locks me into older Nvidia drivers. The laptop is also scratching on the min. requirements for the game (GeForce GTX 950M, Intel i7-6500U, 20GB RAM).
Right now I get a generic "Renderer creation failed." error on game start (DirectX 12 is available, max level listed in dxdiag is 12_1).
Is it worth to report this as a bug or would this fall under not supported hardware/OS version?
You can send in the bug report about Eris's relationship by emailing support@supergiantgames.com with a screenshot and your save files 
I have a bug where I’m not able to gift NPC ||Echo (I’ve talked to her for multiple runs) and I’ve seen other people with echo’s keepsake||, any way I can fix it?
You could try the steps here: #h2-tech-fixes message , or some of the other steps for performance issues.
Not at my computer so I can't check the min specs. If you're right at them, I'd say go ahead and send in a bug report (email support@supergiantgames.com your DxDiag and a log file if one was generated)
I’m guessing anything where you are able to interact like that should fix? I couldn’t say for sure cuz in my case it was literally worst case scenario, on fields, last boon, no mini extras and there wasn’t even doors to interact with cuz I couldn’t redeem last boon.
Tried killing enemies, doing all attacks, activating defiance on a cactus, literally nothing worked so if there’s a fix it might be interacting with something else
I'm not sure, to be honest—I haven't been able to || gift her || either. My personal guess is || we can't gift her during the back & forth with Narcissus ||, so I've been waiting for that to play out before I send in a report. If it feels like a bug to you though, feel free to report it in-game, and it will likely be patched soon (or unlock on its own)
lo I found why
So I initially downloaded the game in the D drive, and all the progress files have been saved in the D drive "common/Hades II" folder in SteamLibrary. Every time I ran the game on Steam, it opened the correct folder until downloading the update. After that, Steam made a new folder under C drive and opened an empty Hades II folder.
Ahhh that would do it. Glad you figured it out!
Hmm idk, I saw Haelian with it though I don’t know the steps he took to get it and if he gifted ||Echo before Narcissus||. I’ll keep progressing the story with them, guess we’ll see
Best of luck!
A bit below them, min spec listed is the desktop version of my graphics card (GeForce GTX 950).
I couldn't interact with anything that required Right Shoulder button, so couldn't use the boon or any gatherables. Gifting was the only one available. So if this bug happened without a boon to gift to, you'd be stuck in the room and unable to use the exit portal, as that also uses right shoulder on the gamepad.
Didn’t know that, thanks for the insight!
Any idea what could have caused that bug?
In my case what happened was as soon as I killed the last enemy and the boon unlocked (from the vines) I tried to quickly grab it, might have dashed/attacked at the same time or something
I have a feeling it was a unlucky combination of timing and actions, could that have to do or just a coincidence?
I was heavily spamming everything when fighting the Queen Lamia. So possibly I got Melinoe's animation state all messed up through that
Yeah I think it has to do with that, a combination of a certain spam plus the interact action bugs out
Thanks for all the insight, makes me feel better after that trauma I went through
is the Shrine of Hermes supposed to be one time use before you have to re-incant it? had it purchased previously, came back to the game today and it is in my incantation list again for purchase
Guys... is it just to me or fishing in lobby(companion gift) don't move the time of farm and else?
If it doesn't seem like anything progressed, please report that in-game 
Check carefully—it may be something slightly different
i report it in game. but want to write here too
My game just froze, for the first time. It happened when I pressed F10, while a character was talking (||Eris talking about getting her golden apple back||), and also right before or right after 00:00 in my computer clock (just in case it's relevant...). The game froze (no bug report window appeared) and nothing worked until I used task manager to quit.
Sorry to hear that—hopefully no progress lost when you started back up?
no, all good! I resumed and died in that fight, but that's a skill issue, not a game issue :)
I've had over 50 runs at this point but have never been offered the familiar encant by Hecate. I have completed both routes up to fear 20.
I've submitted the bug report, but has anyone else got the bug where it says you dont have the tool required (pickaxe) to mine, when in fact you do? has completely halted progression for me 😦
I've had over 50 runs at this point but have never been offered the familiar encant by Hecate. I have completed both routes up to fear 20. Possible respost as I had a bot response when I tried positing intially.
There are a handful of prereqs for it, my guess is you may have accidentally missed one. I don't know for sure what all of them are, but have you used all four of the tools?
I've got a bug where the Dark Side hex causes Melinoe to face in one direction after the hex ends. The bug also makes it impossible to interact with the exit doors of the location. (I resolved it by restarting the game, no progress lost.) Reported in-game but thought I'd send a video here for additional context about what the bug looks like!
I have a bug involving the Dark Side Hex. it locked me out from any thumbstick movement outside of dashing/sprinting after the Hex ended. sent a bug report, and sending video here for context.
So, I have a question related to controller functionality...
I use a DualShock 4 (PS4 controller) and the light bar often doesn't properly change based on the god's boon being offered and other such effects. I think it's related to Steam overriding the light bar settings, but I was wondering if this was something that had a known workaround?
I have a bug where I can't gift Eris. So I can't get her keepsakes is there any way to fix it?
If you check the Book of Shadows, what does it say for her at the bottom? And it's possible that you just need to reach a certain story point with her—some people can't be gifted immediately
It say Eris Would be open to (Bath Item When Possible. You May need to Grow Closer
I have
Have you unlocked the bath? Do you have the item?
Yes
Gotcha—that being displayed is definitely a bug (someone brought it up earlier as well), but my guess is you may need to talk to her a few more times (or it's a bug itself, which the devs will likely have fixed soonish)
I reach max friendship with 90% of all characters
I tryed to talk to her many time. I think what cause the error was the first time I gave her a gift was the fishing item and then she gave it back to me and it stop letting me give gift after that
Are you able to use your DS4 if you disable Steam Input?
Aight. I'll check what the prereqs are later, and let you know what you may need to do
i also have not been offered it :( 30 hours in the game, only thing i can think of is that the cat moved to thessaly before i got the hecate dialogue about it, but idk
please let me know too!
Thanks!
Hi
I've been doing the Chaos trials and I think Trial of Humility might be bugged?
The Apollo one only had one Apollo boon, the rest were Poseidon like in the Oceanus Trial of Salt.
Have a good night everyone. Going back to playing Hades 2!!
Not sure if this was a bug or a mechanic I didn't grasp. I wasn't able to move except when holding dash/sprint. If I wasn't sprinting, I was stuck standing in one spot. This happened several times and I think it was related to the monstrous hex
That did work. Is there a way to disable it just for related games? (Also, I feel like maybe the game should try to detect when a DS4 or DualSence controler is in use with steam input to tell players there's more functionality they may be missing)
That's a known bug, yeah. The devs are looking into it 
Yeah, you should be able to disable it specifically for Hades II from the library. There should be a DS4 icon to the right of the settings cog
And I'll make a note to myself about the light bar behavior when Steam Input is on. Thanks for reporting this
Thanks for the quick answer 🙂
I've finished the back and forth and got the fate completed but still am not able to gift her.
@cold girder @bleak ice
My guess is you may need to || use the tablet more times (I'm assuming you've already used the other tools enough times haha). Hecate should talk about it when you encounter her during a run. ||
Hey I might be crazy or not I'm not sure but I haven't seen a zeus boon after literally playing for like 14 hours yesterday and I've already unlocked everything the game has to give before those 14 hours so is it really just luck or is it an issue?
Likely just RNG, unfortunately.
That is insane 😭
It took me a while to find Aphro again after my first few encounters with her 
will try! ive been getting plenty of psyche from charon so i havent used it a lot
The encounter right after unlocking the ward circles in erebus gave it to me, thanks!
literally the FIRST run i tried with this got me the incantation lmao
thank you so much!
I don't know if yall did an update between now and then, but I was able to get into the starting area at 800:500, slowly increased resolution up to 2880 x 1800 and it loaded in fine! Of course I tried shift tabbing to open the steam overlay to turn on an fps counter and instantly crashed
progress report: managed to play up at 2880 x 1800 until i crashed giving twenty to the training skeleton when i used my omega attack, i think i will use 1440 x 900 from now on and it should hopefully work!
But that's progress since before I wasn't even loading in at 720p
Anyone knows how to install the game on linux ? The option isn't showing and I'm a bit of a linux noob
After the update I can't play anymore
same thing happened to me during final boss battle just now
My choices after todays update after rooms is now 80% of the time Psyce and Ashes 😦
And pressing f10 just crashed it lol
could you try verifying file integrity? And reinstalling if that doesn't do it
I did just submit a report with my email in regards to being unable to move out of nowhere while in Tartarus. I could only move if I dashed into sprint but otherwise could not walk. (You can see by the animation that if I just moved my controller stick the character would move in place.) I think its entirely due to the boon combo I was using which is also in the clip
I also have the Familiar Incant bug, 40 hours in,
Used all tools etc etc, Only have the 2 Chronos incants available atm.
I fully gifted Odyssius and spoke to him, kept refreshing the lobby to get new dialogue cause somebody said that helps,
Done everything i can do, gifted everyone once, all keep sakes.
All things unlocked.
First Bug i found is after beating this area and going to the next one, there is this sound bug where the waterflow sound keeps going to the next location. It still continued even when I lost and respawned back to base. I had to quit the game, got back in and it got fixed!
If you are on Steam then it's pretty easy. Just enable proton for tall titles, and install the game like normal. You might need to add a launch parameter to make the game accept your GPU / DirectX feature level: https://www.protondb.com/app/1145350?device=pc
Thank you !
Another Bug I found is that I had the cast where a boon turns it like a projectile thing and when I used my Hex, I just pressed the cast button it got reset to the original one and I couldnt even do the Ω cast.
I've not unlocked any new trials, the past like 25 hours of gameplay
yet i've unlocked 13/14 aspects, all keepsakes, etc
You need to have been to the trial location, have the right aspect, and the right keepsake
Wait what?
I've had only 5 trials available for the longest time, then I unlocked a bunch of aspects after gathering all the keepsakes and boom, a full list of trials
I have 13/14 aspects and all keepsakes
That's odd. How many trials do you have?
3
Well now I've got a new bug I just reported. I reloaded a save game and now Glowing Coal no longer allows me to target my cast until the extra slowdown time of my arcana cards is over. It also incorrectly draws the smoldering cast circle on my position, even though nothing is cast yet.
Have you || used the tablet more than once ||?
How many hours do you have in the game? Maybe it's tied to overall progression or Chaos conversations?
40 hours
I'm at 45. Have you beaten the 3 trials you have?
yes
Has the game ever crashed on you?
Huh, resolved itself when I entered the next room
One time
Do you recall how many hours you had in the game when it crashed? Whether you had the trials unlocked?
Yeah i had the trials unlocked, already did all 3 of them by then, it was quite a few hours afterwards
Do hit the F10 then. Unless we're missing something there must be a blocker somewhere.
Fair, i'm gonna attempt to get my last aspect tonight
see if that triggers anything
Quite an ironic issue all things considered, when I press f10 to report a bug, it tabs me out, doesn't open any window or website like I expect it might do, and freezes my game completely when I tab back in, to the point where I have to close it with task manager
Just tried a second time and it happened again in the exact same way, Although I noticed a separate task just called F10 in my task manager and closing that makes my game run fine again
What finally triggered it for me was ||using the tablets and then beating Hecate||
The fact that i brough the tablet all the upto Chronos
and now it work, oh my god
LETS GOOOO
Now to figure out the trials issue
Shoot I only have 3 trials too lmao
lmao
Ah, I just came here to check if there was any other way to report a bug given that this same thing happens to me
False alarm on the weapon rank up issue I mentioned earlier. Turns out I'm really bad at reading Roman numerals.
Apparently obtaining the frog familiar unlocked like 6 more trials?
Really? That's a really odd requirement
Yeah, not sure why
I actually though being able to bring familiars into trials was a bug
cause familiar bonuses are kinda trial breaking
What tablets?
The tool, like the pickaxe or shovel
oh damn, I never used that tablet, always been using pickaxe and shovel
yeah, you need to use it a couple times
|| "/spoiler https://www.youtube.com/watch?v=SmTXx7YuukI " ||
is this normal behavior? first time it happened to me, and i panicked lol
it happened at 31 hours of gameplay
no, that seems abnormal - if you haven't already, could you report it in-game with
, and include the video link?
ok thanks will do
I had exactly the same in my last run, and it seems like it was the same 2 spells together, the circling orbs together with the 'stand in this spot' move. Although I don't have footage to check.
confused me so bad
hey uh theres no enimies for me to defeat and it wont let me move on 😭
yeah, I lost all 3 death defiances cuz of not being able to see anything for the rest of the fight 😛
lol ouch
no, but you can send a follow-up and that's perfectly fine
Ran into a strange, not so fun interaction with Umbral Flames on my previous run. Had the hammer upgrade to fire a supercharged attack, forgot the name sorry, +1500% cost +10magick. But when paired with Hermes attack speed boon (rare +15% spd), the attacks stopped just before it finishes channeling the last shot.
When I Encounter a game breaking bug, that blocks me from advancing further, do i just give up, or wait for it to respond and unbug. Am in Oceanus
Already reported it
Hi guys. Game wont let me play since this morning. Keeps crashing everytime i start a run. Any known fix?
Brand new M3 MacBook Air just straight up refuses to run this game on crossover. Keeps saying renderer creation failed. Tried to do so on whisky too but steam doesn’t even boot up there.
Could you try restarting steam to make sure the game is updated?
There are some things to try in #h2-tech-fixes , I'd take a look there
If you're unable to progress, I would suggest quitting the game and using the steps towards the end of #h2-tech-fixes to try and recover your mid-run progress
I have restarted my pc like 5 times now. I am now trying to reinstall
If that doesn't work, what sort of game crash is it?
Heyo - if you haven't already, could you report that one in-game with
? I've noticed some odd interactions with that hammer as well
Okay now I reinstalled it. But now even when i give up a run it just restarts the run
Okay now it's crashing again. It just hangs
As in, Give Up puts you back at the start of the run instead of in the Crossroads?
Yeah. And now it's just crashing.
Alright. I'd suggest using the steps near the end of #h2-tech-fixes for save file recovery to try loading a slightly earlier save from the .bak files, and see if that makes a difference (make sure to save a copy of your most recent files as well). Otherwise, crashes should be sending in reports automatically, so I'm sure the devs will be looking into it
I have a game freeze happening to me right now. Died in ||Oceanus|| as the result of a ||Chaos|| boon. After ||Chaos says his dialogue "This is all part of our experiment"||, the game is not loading me back at the crossroads. No button inputs such as F10 are possible. Playing on Steam Deck.
Please also enjoy my cat on my lap.
Heyo - thanks for the report! If the game doesn't automatically load you correctly, you may be able to recover your progress up to the start of that room using the steps towards the end of #h2-tech-fixes (I don't know the specific file location on the Steam Deck, but as far as I know you should be able to access them).
Sweet. Let me try to follow those steps to see if this can be reported properly.
Attending a Faithful Beast has disapeared from the incantation pot (didnt have the materials yet) seemingly as soon as i picked up a second familiar. I had it in my forget me nots and it still shows in the list of active forget me nots. I have submitted though f10 just wanted to see if someone was aware of a quick fix or just wait for it to get patched
Been getting an issue where I cant move while using lim + orors, teleport backstab and hex dark side.
I can still dash, teleport and sprint though
Sorry, Dark Side isn't working properly at the moment, you may want to avoid using it until we can get it fixed in an upcoming patch!
Is this a bug? Unusually high health and magick on trial of origin
Heyyo, I'm stuck rn in a cutscene that won't end or progress. || After visitng Hades in Tartarus for the second time, and then fighting Chronos and dying, The cutscene in particular is where it is revealed that Hecate was ordered to take Melionë by Hades himself. After Hecate vanishes, Hades continues to move back and forth in an idle animation but nothing else happens. Exiting and reopening the save has not changed anything, nor has quitting and reopening the game||
Heyo - || try walking around ||
🤦 I feel like an idiot, lol tysm!
Hey, kind of really annoying position for me to be in a bugged state. ||I cannot go through doors (interact isnt working). My player model is moving in an different direction from where I am looking, and I cannot sprint while in this bugged state. Would love a fix, I am in an... unfortunate spot to be bugged. ||
any help would be GREATLY appreciated
Heyo - this is a known bug. If you can't "Quit", you can try force-quitting the game and using the steps towards the end of #h2-tech-fixes to recover your progress up to that room, which should ideally unlock you
Whenever i try and start the game i get this screen. PC has 8 GB of RAM and meets minimum requirements. Tried uninstall/reinstall, running as admin, turning off steam overlay. None worked.
Words can't express how much I love you for this
found a bug where when death defiance is triggered when blocking with the axe, the special would be held and you cant do much anything else
Hello found a interesting bug, if you have the Glowing Coal upgarde and Selene's Dark Side skill, if you use Dark SIde then you will be unable to use your omega skill.
Is this considered a bug? It says I need to spend 0 to earn the next one
Will you please disable the right pad on the Steam Deck? Every time I touch it, it has the mouse vibration
Hey if you believe you're receiving this message in error, please follow the instructions at the bottom of our FAQ to email us a couple files and we can take a look!
Hi if f10 isnt working is there another way to report a bug?
Also wanted clarification whether the omega cast not working after using the hex that transforms you is a bug and not a feature lol
Unfortunately Dark Side isn't working properly at the moment. You may want to avoid using it until we can get it fixed in an upcoming patch. We are aware of the bug so it's ok if you can't get it reported right now.
oh thanks, regarding not being able to use F10 is there another way?
incase in the future i find some other bugs
you can always email us here!
https://www.supergiantgames.com/contact/
tysm!!
Would love to. Can't find the instructions though.
somehow in the chronos floor i got stuck in the time loop animation. My girl doest run around. Can only move when i dash somewhere. Was fixed when i moved to the next location though
I keep getting this problem
has anyone had an issue where they never got the dialogue from moros to get the cauldron spell to break the surface curse?
Heyo - it seems like they didn't make the jump to #h2-tech-fixes , you can find them here: #h1-tech-fixes message , with the log file being located in %USERPROFILE%\Saved Games\Hades II\
Heyo - thanks for the report! If you notice anything like that happening in the future, please report it in-game with

Heyo - you may be able to fix that by following these steps here: #h2-tech-fixes message
The devs are also aware of the issue and are looking into it
I am unable to grab this. Am I screwed?
Heyo - could you report that in-game with
? And you may be able to reset by quitting the game. If the "quit" option isn't available, you should be able to force-quit the game and then use the steps near the end of #h2-tech-fixes to recover your progress up to that room
oh perfect! will do
Heyo - || how many times have you tried going up? ||
||just once — do I need to go up multiple times?||
|| yup ||
||gotcha tyty!||
has anyone experienced any issues with using the keepsake or arcana card/grasp menus in ultra wide resolution?
I haven't heard anything, what sort of issues? And have you reported them in-game as well? ^.^
while using a controller I am unable to access/select the two far right column of keepsakes, or the "green Melinoë grasp icon" in the arcana card menu. only way to do is to use a mouse. minor issue but something worth noting.
Just throwing in that I ran into the same issue, and did report via F10.
I'm on a run in Ephyra and after destroying the pylon before the enemies in the first Encounter I chose (The shades killed the enemies), I didn't get a drop so can't continue.
Odds are something might be hidden around - if you try to use the door, I believe it will direct you towards whatever is left in the room?
No other doors accessible. None had the glow you would usually expect. There was definitely nothing to interact with.
Sent the report and started a new run.
can confirm that it happened to me as well, with selene's dark transformoration
But, would this matter? This is only my second Ephyra and last time when I got extra doors I could still choose to leave after I picked up the boon and skip the doors
(Not that it matters)
I don't think that's related, my guess is something just didn't get resolved properly
Not sure if this was seen, but I encountered a shrine of Hermes in overworld zone 2 fountain room but haven’t unlocked the ability for shrine of Hermes to appear
Were you able to report it in-game?
I'm not sure if this is a feature or a bug, pretty sure it is a bug, but when you use the moon power to turn into an invincible dark goddess (dark transformation?). After it ends it will break the Zeus boon that allows you to target your (B) ground target that also calls lightning. It just turns off that boon completely for the rest of the room; no targeting or damage anymore.
Ticket submitted.
I just submitted this bug but I want to ask if there are any immediate solutions.
I can't move my character around, don't know what triggered it.
I can dash/sprint, but I just can't walk.
Do you have the Dark Side hex?
For fixing - you can try resetting the room by force-quiting the game, then using the steps towards the end of #h2-tech-fixes to recover your progress up to that room
Yes, I do. Also quitting out did fix the issue. Thank you.
There is a known bug with that Hex interfering with gameplay actions sometimes, so that's likely what happened
Theres a bug with the duo Zeus and Apollo boon for casts
You can use the full charged cast by half charging without enough mana by trying to full charge without the mana required cancels it like normal
Has anyone else had the issue where they are unable to gift to Echo? Like there isn't an option to gift her anything?
Hey y'all not sure if this is the right channel for this, but if I had the chaos debuff where it deals 500 damage to me if i fail to complete a number of encounters within an allotted time, should the impervious "dark side" hex block the damage? or the hermes shield? Because neither seemed to do the trick
there's this weird bug when I was using Xbox controller on PC, when I alt tab, the controller automatically disconnect and when I try to connect again when the game windows is focused, the controller just force disconnect. Happens only when the game is in Full Screen mode
Hit the f12 button instead of f10 to report, so I'll spoil-tag the picture. This is the only time I've seen this spelling so I presume it's a typo? it's from after the ||fifth time you beat Chronos|| if I'm not mistaken
that's a valid spelling for the word ^.^
huh the more you know!
I would assume that is intentional - it doesn't feel like something that would be blockable
can i report bugs here
I just had the same issue and was about to report. The gift option only appeared after talking to her instead of the initial options. Not sure where to report it
If you're on PC then please use F10 in-game to report bugs, thanks!
already got it thanks!
Discord question: I am seeing the "StickyBot: Hades II Feedback: Read This First" message when leaving feedback - am I still posting or have I missed a step? I have the role.
I can see your posts 🙂 The StickyBot message showing like this is intended.
it shows up for everyone, as a reminder of the rules for the channel ^.^
Melinoe became micheal Jackson there, and can't access the next room ( Steam Deck )
thanks!
Hey, please report this with F10 in-game if you can, thanks!
Did already, thought might as well send here
Hi there. Is there a bug reporting feature for steam deck? Just seeing the F10 for windows. Thanks
For Steam Deck bugs you can post them here, just remember to write you're on Steam Deck in the post, so it's easier to find it, thanks!
Has anybody run into the bug where after going into the alternate form via hex and then when I transform back I can no longer use my cast
Unfortunately, Dark Side is not working properly at the moment so it might be best to avoid it for now.
Thanks!
https://streamable.com/84118b
Whenever I play Aspect of Momos, I get this sound looping pretty much the entire run and it keeps going even after I beat the game
It's kinda driving me crazy
Watch "vlc-record-2024-05-11-03h25m09s-unknown_replay_2024.05.11-03.24_1.mp4-" on Streamable.
Steam deck bug - I was just about to post about dark side as well. I was fighting ||Cerberus|| when I used Dark Side for the second time and my dash literally stopped working. I managed to grasp victory by the hair and dash was reenabled when I reached the next room
Just submitted a bug report F10, sadly I only figured out that that was a button like after the bug happened.
@boreal parrot im on same boat as u. Unlocked like everything under the sun, but got the Incan bug and the trials are stuck at 3 too.
I'm trying the table thing rn, hope it work, if u somehow worked out the trial thing plz lmk
I had the same issue- I got more trials as soon as I unlocked familiars
having a problem where i cant omega cast at all, only the default cast. it'll work again when i leave the save and reload but itll shortly stop working after that. on the ships of thessaly, with solar ring and glowing coal as cast boons. glowing coal allows me to aim it but it'll automatically drop it beneath my feet instead.
reported ingame but i wanted to send it in here too
this has happenned twice and I have played for 9 hours. The game freezes, report bug F10 didnt even work. But oddly no "software stop responding" comes up. After 3 minutes the game gets unfrozen by it self and everything is normal
Reported with F10 👍
I just lost the final battle because the walking bugged out. I couldn't move, I could only dash. That bug has killed me multiple times now. Do we know of any workarounds when it happens?
If you were using Dark Side Hex then it's a known issue, so it might be best to avoid it until it's fixed.
I unlocked more when i got a familiar
Oh, is THAT what was causing it? I was convinced it was related to using casts that can place the circle far away from you (I think both Hestia and Zeus have boons that due that) and being in either the 3rd or 4th regions. Hadn't pieced together that Darkside was doing it. Lost a good run to that when my cast was only usable for what seemed to be 30% of the time. Also on Steam Deck. Might try to reproduce this on an earlier floor, to make sure that's what causes it for me.
found something utterly hilarious - i just have an up input constantly stuck lol
Have you tried restarting the game?
Yes, it’s a bug that’s easily fixed with a restart, just thought it’d be good to share
i encountered a bug when i get boons that makes omega cast point-targeted, sometimes it wont let me choose the spot it just shows up under me like default
If you're on PC, please report such issues with F10 in-game, thanks!
i see thanks
https://streamable.com/jcehj8
How do I stop this from happening? It happens every run on the aspect of Momos, my ears hurt
Watch "vlc-record-2024-05-11-07h00m01s-Hades II_replay_2024.05.11-06.59.mp4-" on Streamable.
Sorry it happens for you, could you try Quitting to Menu (when it's possible) and loading up the save to see if it persists? Then please report it with F10 in-game if you encounter this again.
Yeah I reported it ingame already. It happens in every room, every game though, so quitting out is not really a solution
https://streamable.com/84118b
If I clear a run with it, it even persists into the crossroads
Watch "vlc-record-2024-05-11-03h25m09s-unknown_replay_2024.05.11-03.24_1.mp4-" on Streamable.
I'm having memory leaks from the game. I currently have 48GB ram. before I start the game i'm at 9% memory usage. most of the times i don't have a problem, but 2 times i had crashes saying I don't have enough memory and after closing the game I'm at 55% memory usage with no other program active.
I had a similar thing, but I could only move via dashing after the transformation wore off
Yep happened to me too, although I'm not on steam deck
Sorry you're experiencing this. Could you please submit a report in-game via F10? We'll look into it from there!
I am stuck in an mini-boss battle on the surface. Defeated the boss, no minions can be found, but the battle did not end. If I go to the door it says "Foes Nearby!". I have the game still running and submitted a bug report. Should I just abort this run, or is there anything else I can do?
check when your game was last saved, maybe quit and reload into the room?
I only have the options to Give Up. Quit is disabled.
So mote it be 😇
Hello! I tried to report this bug via f10 but it wouldn’t work (also my laptop is rather old so it might just be me) but after using Selene’s dark side, my zeus cast (lightning lance) turns into the default regular cast for that encounter
Hey, thanks for the report! Unfortunately, Dark Side is not working properly at the moment so it might be best to avoid it for now.
As for the F10 not working, you could try Alt Tabbing next time, as sometimes the bug reporter window doesn't pop up to front automatically.
nobody open the beasieary while in the circle to return from asphodel it softlocks you
you can report such bugs with F10 in-game, if it happens again or any other bugs you encounter
oh my bad
Can i provide video evidence of what the bug looks like somehow? I already closed my game and cannot replicate it anymore
If youre still in the game, you can report this bug via F10. To unblock yourself you can try resetting the room by force-quiting the game, then using the steps towards the end of #h2-tech-fixes to recover your progress up to that room
Hello, I encountered a bug where I couldnt omega cast earlier today. I kinda rage quit after that so I dont have video now.
The easiest way is to submit a report via F10 and attach the video clip there. We'll take a look even if the main report isn't from the bug
Where should i upload the video to attach it?
Hi! Experiencing a mild bug where the game hangs on exit on both PC and Steam Deck. No effect on save files etc., just forces me to force exit the game when I'm done playing.
My bad-- you can email it to support@supergiantgames.com
Ohh okay, thank you so much!
Hi there, whenever I push F10 in game the game just freezes, no window comes up to report bugs, it just brings me to desktop and I have to kill with Task Manager :/. I encountered a bug: Dunno if this is intentional or not but if you have the double strike (3rd attack) Daedalus boon with Great Axe and if you pick up the great chop boon as well (300 dmg big chop) if you run out of magick you cannot attack anymore, just dash strike...
Cheers, will do
Why are some characters not showing up in book of shadows?
hi so i am having issues launching the game i tried everything sugested in the tech fixes channel and i still cant launch it it was working well yesterday
Sorry to hear it. I'd recommend verifying your game files or reinstalling the game one last time. If that doesn't work, send an e-mail to support@supergiantgames.com, and include your DxDiag: https://support.microsoft.com/en-us/help/4028644/windows-open-and-run-dxdiagexe
Open and run DxDiag.exe
I’ve run into this too. I assumed it was just an incantation upgrade I needed
Hello there, having a bug where im permantly moving in slow mo after defeating one of the ||hourglasses ||, already reported it via F10, just asking if i can fix it myself so i can properly play the run to the end
I submitted a bug report, but I remembered more information about it, how should I share this information so that it is known to be connected to that report?
Need to talk to em more, gift more nectars, or progress the story.
Hi, just wanted to ask if anyone else is having their pc reboot randomly after entering a new room/encounter?
can gt660m play hades 2 ?
No. Check your GPU/CPU temperature. Is it a laptop?
No, it's a pc and is usually hovering around 65 Celsius for my CPU and 50 for my GPU
But if it's not happening to anyone else then might be a hardware issue. Thanks for responding
I've only had a crash to desktop once, never had my entire pc reboot.
You could check the event viewer. Just open the Start menu and type event viewer, then look for entries time stamped around the time of the reboots.
can GT 660M run Hades 2? please help
I got this error upon checking: Faulting application name: Hades2.exe, version: 1.0.0.1, time stamp: 0x663e8139
Faulting module name: ntdll.dll, version: 10.0.19041.4239, time stamp: 0xad5435e9
Exception code: 0xc0000005
Can you omega cast at all? And do any of your cast boons apply to your normal cast? Curious to see if its the same bug as mine
Not sure if this is a bug but in Chronos Second Phase, is that exempt from Moros' keepsake cause I just straight up died
Min specs for Hades II are:
Requires a 64-bit processor and operating system
OS: Windows 10 64-bit
Processor: Dual Core 2.4 GHz
Memory: 8 GB RAM
Graphics: GeForce GTX 950, Radeon R7 360, or Intel HD Graphics 630
Storage: 10 GB available space
You can submit a follow-up report and mention your other one. If you included your name with your previous report we'll be able to link them.
Please submit a report in-game with F10 and we'll investigate, thanks! You can also try the If the Game Crashes During Play steps in #h2-tech-fixes to send us a more detailed report.
My friend gifted me hades 2 and i accepted it but it shows this and i cant download it, any fixes?
nevermind i was stupid, i have to hold it to make it point targeted
I would recommend restarting Steam
at first hades 2 wasnt even appearing in my library and restarting it showed this, restarting it after that doesnt change anything
just tried restarting my pc and that doesnt work either
Got fixed when entering the next room, wrote a follow up report for that where i mentioned that
Hello guys, I'm downloading Hades 2 on Steam but the download stop at 98%
I'm using a MAC through the software Whisky
I have enough storage btw
Hello! I have been playing this night with **Umbral Flames ** and on each level enemies would drop Blue Bubbles which would recharge my Omega Charge. Everything was great until I met Chronos and I got none of them. Because of it my build was useless. Is it intentional or is it a bug?
MAGICK CAST NO LONGER WORKS POST RECENT STEAM UPDATE. As you can see in the video, holding cast won't allow me to shoot the fireball to launch it, also in the screenshot you can clearly see I have the boon. I reported it via F10 in game as well, Only fix is quitting and restarting the game, where it will work for about 1 minute then lock you out again from holding the cast button. I also posted a discussion on this on the steam page and multiple people replied stating they are having the same issue.
That might be more of a Steam support question imo
I've run into the same problem today.
My hades game stop at 98%, I try unistall, reinstall nothing
dont know if this has already been reported: after fighting the stalker Mel would run run in the direction i wanted but faceing another way and couldnt accept the reward so I had to end my run. sorry if this is the wrong place to post this
Alright, thanks. If it still hasn't appeared, I'd recommend reaching out to Steam directly via: https://help.steampowered.com/en/
@delicate python Any idea for my case ?
@wispy pelican If you have Windows Defender Firewall, this can sometimes interfere with Steam. Turning it off might resolve the issue. If that doesn't work, I'd try running Steam as administrator (right-click Steam shortcut icon > "Properties" > "Run this program as an administrator" > hit Apply and OK). Finally, if that doesn't work, try clearing your Steam download cache: In Steam, go to Steam Settings > Downloads > Clear Download Cache.
did you have the Dark Side Hex?
Encountered a similar bug where I couldn't use omega casts after I use the Hex in the encounter. I sent a report with a screenshot of the boons I had. It might be the combination of Geyser Ring, Glowing Coal, and Dark Side but I'm not sure. I'm gonna try replicating the bug if I get the opportunity
Is it intentional for the Concave Stone to allow you to pick up boons blocked by Chaos?
Idk if i have a bug in game or not: i cant gift nectar to anyone. When talking to a character no button prompt appears, it just says ?Gift
Game froze on this screen after picking up the reward from a Nemesis damage check. Pressing F10 will not pull up the bug report menu. The game does not respond to any inputs. Alt-f4 and soft quitting the game from the taskbar do not work. Exiting the game through steam does.
Upon restarting the game, I was left before the start of this run. However, new dialogue was loaded for npcs.
Bug report: cannot do omega zeus cast after dark side transformation, reproduce rate literally 100%
It seemes attacking the hermes shrine causes the pillar behind it to jump to the wrong layer
@deft leaf @fleet quartz @karmic lava @whole forge Noticed you all had the same problem as me with unlocking familiars. Found a possible fix by @Styrofoam on a reddit thread:
"You have to beat Hecate once with every tool equipped. I got all the dialogue with the cat and beat the boss 40+ times and didn't get the incantation. The first run i did ever with the spade equipped she brought up the use of tools and the familiar dialogue. I finally got the incantation after beating her with the spade."
This worked for me, I almost never used the tablet and I soon as I beat Hecate with it equipped it unlocked the familiar recipe. Hope this helps!
Huge information I'll try it out and see if it works.
Yeah it's weird that it works this way, it also seems to unlock more trials
Moros' keepsake requires you to kill all enemies in the encounter in order to prevent death. That would include phase 2's Hourglasses and Chronos himself.
Hey, does the game have any chance of running with less RAM? Or give the opportunity to test and adjust the options
Without the pop-up that doesn't even let the game start
4 GB RAM? There was a guy in here getting game crashes because he kept running out of memory.
Yep
Yeah, known issue. Been reported a few times now. He can break anything that requires charging.
Bug report- when in Fields of Mourning, partway through a fight, I couldn't move using keyboard. I could only move by dashing, which had me hopping from place to place. I restarted the room and the issue was gone, but wanted you guys to know
Did you have the Dark Side Hex?
the transforming one
in my experience, upon reaching 0 Health, you get healed up to whatever the keepsake says and Moros counts down from 10. During then, you are impervious. If you fail to finish the Encounter by the time Moros says Zero, Death Defiance rules apply if you have any else you die. I'm saying I straight up just died when I hit 0 HP.
The one that makes you invincible briefly? yes
Yeah, numerous people mentioned Dark Side having lots of issues. I had the same problem as you. Be sure to report it in game with F10.
I didn't know in game bug reporting so I'll just write it here. Also, it was a audio bug so it does not matter whether I post a screenshot or not. So, this bug happened because I spammed my witch's staff special (right-click) with scorch attack with so much I would hear burning effect kind of thing even in the next encounters. It was upgraded to double attack as well. The sound bug didn't stop after I died and returned to woods and continued through my next run. Restarting the game didn't fix it.
Oh, I see.
Not sure if this is the place to report bugs, but after beating the final boss for the first time and then doing the incantation to unlock the way up, the two tasks that appeared telling me to check them out laid over each other.
J tried it, didn't work
report with f10
Ah sorry i don't know then :(
This happens even without a hex. For instance like my post, I am unable to launch the fireball cast to where the cast lands where the fireball hits. It's just a CAST in general bug.
I had no problem for my first 10hours in the game, but now my game freezes near the middle of a game and i cant do anthing about it, anyone knows how to fix this?
I think it's just due to the most recent update
everything was fine before the update last night
I don't have video record or screenshot(That's why I report this bug here and not in a game) but in my run there was a problem, that chaos room appeared in asphodel(I bought it in Charon's well). So I couldn't enter in it.
This just worked for me thank you so much! It wasn't the run when I used the spirit tablet for the first time
it was my 2nd run using it that she brought hte dialogue herself
Same situation 40+ runs exhausted dialogue with the cat, hecate was already repeating dialogue in the pre-fight
Also make sure you die on the runs instead of giving up. I believe giving up deletes all progress made in that run
Hey, could you send your Hades II.log (%USERPROFILE%\Saved Games\Hades II\) and DxDiag report to support@supergiantgames.com? We'll take a look.
Anyone have an idea why I don't have a Hades II Save game folder in the given path?
yep giving up works the same way as the first game, it's just like coming back to a past save file
also glad the fix worked for you! and good to know one fight with each tool might not be enough
I tried to copy my save files just in case before purging Windows but Saved Games folder is empty
well not empty, I have a Pyre folder in there. 😄
Pyre and Hades II save files shouldn't be in the same directory - Hades and the games before it saved in \Documents\Saved Games\, but Hades II saves in \Users\[username]\Saved Games\ - which directory are you checking?
Damn my bad I was in the Documents\Saved Games .... I searched Saved Games in the username subfolder but my OS language is not english and couldn't find it. Im a dumbo. Thanks!
having the same issue here
, i dont find the folder "Saved Games" in Ursename. I do have the Saved games folder in my documents but its just Hades 1
If your game is having trouble saving, try the steps in #h2-tech-fixes first!
Since this morning, keep getting my special "stuck" on. Interrupts other actions like dash/sprint so I can't do anything else. Tried two different controllers and remapping the keys. Has happened using the axe on two runs now. I can try swapping to a different weapon to see if I get the same issue.
Can you give the steps in #h2-tech-fixes under "Mouse and Controller Input Issues" a try and see if that helps?
Yep tried all those first 
Alright - please submit a bug report via F10 and we'll take a look soon!
I think the arcana upgrade incantation is bugged. I have all but 2 unlocked, have close to 50 runs of the game. I have not been given the incantation required to upgrade my arcana.s
Unfortunately after finding the save game folder my issue still persist. I wanted to delete the second save slot because if you delete from the game and do not make a new in its place then it won't delete it after you quit the game. I tried to disable steam cloud saves, then deleted it manually from the Saved Games folder, but after enabling Steam Cloud there is no option to snyc the local saves to the Cloud and Steam just automaically downloads the deleted profiles.... Any idea?
Thank you I have done that. Have reported another bug regarding FPS drops when enemies are morphed by my hex.
Try deleting the steam_autocloud.vdf file too; you can also try deleting save data while the game is open (as long as you aren't on the "Play" menu or loaded into the profile you're deleting, it shouldn't mess anything up)
Deleting the save files from the folder manually while the game is running actually worked, thank you! Is this a bug? Should I report it? I mean the in-game save deletion should actually delete the save files not just create an oppurtunity to overwrite that profile.
It's not a bug; the intention is to try to make it difficult to accidentally delete your save data. You're welcome to leave feedback about it (though the persistence of Steam's cloud syncing is outside our control, haha)
When I gather cattails either by purchasing from the broker or planting the seeds, they don't stay in my inventory. My inventory always says I have zero cattails, so I can never do an incantation that requires cattails, anyone else experiencing this?
I have 2 notable issues, one I'm fairly certain is a bug and another I am simply hoping is a bug cause otherwise it would be a drag.
I have made lots of progress and beaten both paths to their current fullest multiple times. A friend of mine has been playing around the same period as I have, but has made less progress overall. However, he has over a full page of chaos trials available to him while I have not unlocked any other than the 3 you start with. From what I've googled, the trigger is unlocking various aspects, however, I have unlocked every available aspect and tried out multiple in runs and still only have the original 3 chaos trials. Is this a bug or am I missing something?
My second issue that is less likely to be a bug is that I cannot seem to unlock the animal companions. I am aware that it is an incantation given to you by Hecate either when you encounter her as a boss or when you talk to her in the crossroads, however I have done around 50 runs on both paths combined and she has yet to give it to me. I have encountered the cat in the fountain room repeatedly as well as at the docks in the Rift of Thessaly. My running theory is that I have simply done too much to quickly and Hecate has so many things to talk to me about that the animal companions trigger is buried, in which case the way to fix this would be to just continuously get to Hecate and return to the crossroads in hopes of her giving me the message trigger. Is there some other issue here or do I just have to lock in?
For the incantation—you most likely need to || use the Tablet a couple times during a run ||
For the || chaos trials ||, you unlock those by || acquiring keepsakes and visiting locations, as well as unlocking aspects. || Have you been doing those?
Hello, I just stumbled upon a bug.
During my Scylla and the Sirens fight, I couldn’t move. Not even when I remapped my controls to my directional pad (I play on the Steam Deck). It happened after a Death Defiance from the Luckier Tooth, before then I could move. I could also move while sprinting, but I couldn’t change directions.
Also, another bug was that one of the Sea Serpents were invincible, but only one.
Did you have the Dark Side hex?
Yes, but I hadn’t used it yet.
Alright - please report those bugs in-game using the F10 key.
I can’t on the Steam Deck, I even remapped a back button for the F10 key, but it did nothing. That’s why I came here.
Oh, sorry, I skimmed right over it - we've definitely seen reports similar to this before, so no worries, I'm sure we have other folks' saves to look into it 👍
I will try out the tablet Idea thank you.
As for the ||chaos trials|| I have ||unlocked every aspect and keepsake|| although I am slightly confused on what you mean by ||'visiting locations'. I have been to every area, beaten every warden, and met every NPC if that means anything||.
That is what I mean, yeah. This is a long shot, but have you || talked to Chaos since you did the first ones? || I don't think that's a prereq but it could be involved. If you have, I'd definitely report that in-game with 
I have tried ||talking to chaos since then, yeah. I've also given them a couple of nectar since then too. I'll report the bug but I'll keep entering chaos gates just in case as well||. Thanks!
Best of luck! Hopefully you can hit whatever trigger is needed for it ^.^
I thought ||fishing at the pier|| was supposed to pass the time needed for plant growth but I tried it 3 times and it never did.
I've seen that brought up before—could you report it in-game with
?
is there a way to report the bug on steam deck? I have been playing on that exclusively
Bringing it up here is fine, then ^.^ (especially because I know this one has been reported before)
Hello and good afternoon. First off, wanted to shout out, game is great, am super enjoying it. I am assuming this is on steam's end, but I wanted to quickly confirm it.
I came back from a small vacation where I was playing Hades II on my laptop, and now trying to run it on my PC I get 'Error performing inpage operation' (0x3E7)
I'm currently finishing up a file integrity check and just wanted to double-check before I dig into steam support since I'm assuming it's some issue with cloud data sync. And it does still run on the laptop in question.
My very first run using the tablet after this conversation, upon getting to Hecate she brought up the trigger. 👍
I had that bug happen to me as well once or twice yesterday, albeit not strictly during that fight -- this was after the update, for anyone wondering
Hi, I am playing with a gtx 1050 graphics card and I am experiencing delay problems.
Is anyone else getting this message? The game was running fine last night
What sorts of delay problems?
I'm having a lag problem while moving and attacking, that is, in every move I make.
Heyo—the devs have been looking into this issue. Is this happening when you start up the game, or during play?
When I try and launch
Gotcha. Could you take a look here for performance issues? #h2-tech-fixes message
I'm gonna give my pc a restart and see if that fixes it
hi, i ran into a bug where ||in the cerberus boss fights where after using the total eclipse hex during a phase transition, i lost the ability to aim and use my cast. upon using the hex again in the same fight, i completely lost the ability to move|| i haven't been able to recreate this, as it needs a certain boon and hex combination to trigger the bug
Interesting—we've had a lot of reports of that with Dark Side, but not Total Eclipse. What was the other boon?
it was either the zeus boon or the fire boon that allows you to aim your cast
my f10 bug report button won't work, since my laptop has it mapped to something else that I can't change- im on the final floor, and I can't pick up the reward. pressing e does nothing, but all the other button controls still work. melinoe also can't turn when she moves
I just got to the ||charybdis|| fight and the fps dropped from a usual smooth 120 to ~20fps. Is everybody else experiencing this as well?
I tried these solutions but they didn't work
Heyo—this is a known bug the devs are looking into, related to Hexes. If you're unable to Quit normally, you may be able to force quit the game and then recover your progress up to that room using the steps near the end of #h2-tech-fixes
i can't remember the exact one, but seeing as those are the only boons i've come across in the game that allow you to aim your cast it has to be one of those.
Same as above—this is a known issue, and you may be able to reset the room by restarting 
Alright. If you haven't already, could you send in a bug report in-game with
? That will also attach some system info and the devs can look into it
thank you! i read up a little, and i also have the dark side hex equipped, if that's related. gonna restart it all, tysm :]
When will hades II go on mac?
After early access or during early access?
We don't know yet, unfortunately.
if it helps at all, i had the dagger and sickle weapon. i was only able to move after the worsening of the bug with the charged attack
Okay, so not just me then when it came to dark side, great, I had it happen last night before I even knew about using F10 to report bugs
I encountered the exact same bug just now, also shadow form hex but it happened in the fields of mourning in a random room and then again in the boss fight. Also a similar bug where the glowing coal boon stopped working (the one where you can aim your cast).
Hey, has anyone found a fix for this yet? Is Supergiant aware at least?
Is it a known bug that Dark Side Hex negates Howling soul (Hades boon) after use? Also my game crashed when I pressed f10 in game
Yes my game crash as well when I pressed F10
During Charybdis fight i have huge fps drops, mostly when im in the upper left corner should i report it as a bug with f10?
When the Chaos Trial requirement is just fit the "Oath" requirement, then when you beat the final boss, and he dropped "Star Dust" and "Nightmare" in the same time. But if you forget to pick up the "Nightmare" first and you will only get the "Star Dust" (because when you pick up "Star Dust" you will be sent back home immediately) Then you weill never get that Nightmare back.
Heyo—most likely, you need to || use the Tablet of Peace a couple times ||
Dark Side is bugged right now, so my guess is that's why
Is there a way you can report bugs on steam deck? if not i can send a video here and see if anyone can help
Oh thanks. I haven't used it yet. Will check it out!!!
Here is great!
ohhhh okay i see then yeah its a problem with dark side for me too one sec
Yes please!
Thanks for the report! And sorry that that happened to you.
oh wait when i ended the combat it fixed but basically after i used dark side i was unable to move, only dash and was stuck on one leg
Yeah, that sounds about right. The devs are looking into it
so just avoid using it for now?
Yeah
IT WORKED!! Thank you very much 
Happy to help ^.^
my weapon are not provide more bone when run is it some kind of bug?
has anyone else experienced attack, cast and dash not working mid run? I swapped controllers then swapped to keyboard and mouse to see if that was an issue, but it was still happening. When I got back to the crossroads I was then stuck in a sprint and it seemed like controller drift but it was happening on keyboard as well.
Were you using the Dark Side hex?
One of them is, though it's not one you have unlocked. Thanks for the report
Im in oceanus and a bird/fish got stuck and I cant kill it . . .
my cast doesnt reach, nor special and attack
sorry?
I was not
Are you able to report it with
? Otherwise, please send a screenshot here
You may need to reset the room, unfortunately, which you can do by force quitting the game and using the steps at the end of #h2-tech-fixes to recover your progress up to that point
Is there a way to add information to a previously submitted bug report. I submitted one in game for a near-softlock I experienced, and found a way out of it after I submitted. 🙂
Just send another one and note what you're following up on ^.^
Alright. Were you able to report it with
? And does it stop if you restart the game?
I have just unlocked ||6 new chaos trials|| after beating ||eris with fear 4 for the sister blades||. Not sure why this would fix it but if someone else has ||no chaos trials|| for no reason they can try this I guess.
is not being able to walk sometimes in the ||sea siren|| fight intentional? i could dash and sprint, but if i tried to walk it would just turn
That sounds like a bug, are any other actions restricted?
not that i could notice? i lost my run shortly after but i can produce a video if needed since i was recording
Interesting—I wonder if it's because || some Chaos trials give you different Vows ||
I did an in game report and restarting the game seems to have resolved the issue. Hopefully it's a one time occurrance
after dying its fine btw
A video would be helpful, yes—ideally, if you could upload it to a hosting side and send in an in-game bug report with the link. If not, here is fine ^.^
alright, will do
Heyo! Could you report bugs & translation errors in-game with
?
Even when screenshot was taken 2 days ago? Would that still count?
Yup! Just include the image link, the same way you uploaded it here ^.^
All right, give me a moment
Hi, i have done a lot of runs already all the way to ||Chronos|| but i have yet to find some G Rock ... i know its suposed to appear in the || Mourning Fields || but everytime i go through there i see none, and yes i bring the pickaxe and Hecate shows the resources at the end of the fights , but i haven't seen a single one yet. So much so that it doesnt even show in the inventory as seen
Unfortunately, this may just be poor RNG, though if you're concerned that something may be bugged, I'd suggest verifying file integrity as a starting point
alright, i'll do one more run to scout, then will try that fix, cya in a bit
Reported
for the next update dont miss the artworks of the memory
Hi, just wondering is this a bug or is there a mechanic that I'm missing? I'm pretty sure I was in the circle
This does look like a bug - thanks for the report (and for spoiler tagging
)
Great, I'll F10 it as well 
Finally one appeared , at least i know ñow they exist , i'm just REALLY unlucky xD
is the camera behaving strangely during the first surface boss battle normal? It got very close and crowded during the last phase just now.
The fight does manipulate the camera a bit, so if something feels wrong, I'd err on the side of reporting
also happaned to me once when he did the || Gonna grab you and eat you || thing that zooms in, the camera stayed zoomed in on that specific part of the map even tho i ran away
I've beat them a few times, I don't think I experienced it the first few
alas, the moment passed, would reporting now that I'm back in the crossroads work?
can i send any video clips of said bugs that happened in my runs?
yup!
You can upload them to a hosting site and include the link in your report, yes
Hey guys, lmk if this is the wrong channel for this, but I’m wondering if anyone knows if it’s possible to use charged attacks with the auto-attack turned on in the settings?
oh thats a shout
I believe there are some bugs with that at the moment
I just had a run that encountered a bug. What can I do to submit logs?
If you're on PC, you can report bugs in-game with
.
Thanks!
I would ask that in #h2-story-discussion
it doesnt allow images
you can include an image link
and i have no name for it cause idk what it is
|| build a fishing place in the crossroads ||
So, I don't know if this is common for everybody else, but on Steam Deck, when you kill Skelly at the same time he has something new to say to you, when he respawns he won't have that new message anymore
The area has to be reloaded, for that new message to reappear
Anyone know what to do when the dash just stops working?
After using Darkside, I lose my dash
that's a known bug
yikessss
You may be able to fix it by resetting the room - if you're unable to quit normally, you can force-quit the game and then use the steps towards the end of #h2-tech-fixes to recover your progress up to that room
thank you!
I think I should put this here. But can we get this game access to steam family share?
Hi, Family Sharing should be working for the game. Try closing all copies of Hades II across your accounts first, then starting it on the account you’d like to share to.
I could not open the "Codex" to see which God provide what boons when I interact with the God/Godness. Is that suppose to happen? I know I could open the Codex when I facing the God in Hades 1.
It's || something you can unlock later ||
I can't move after using the nightmare hex. I can sprint but can't move normally. Putting it here since the bug reports only seem to be pictures and not videos
Thanks for the report - this is an issue that the devs are looking into 
Idk where to report bug and is rather small things. 1) there are fishing spot covered by terrain and you have to rely on audio to do. If intentional then cool but may be hard for new players. 2) when you dash through cat to a fishing spot for toula to use she will waste some seconds wandering for an enemy to pounce before fishing for you. could suck up your time. 3) the animation on the fish circle attack in charybdis fight is a little fast. It seems like you should be able to dodge but the attack happens faster than the animation happens.
You can report bugs in-game with 
Hello everyone, where can I submit a translation spelling error found?
already reported with f10, but anyone else run into a bug where you purchase a boon at charon's shop, and it makes you buy the item next to the boon when on the boon select screen?
Yes, please report them in-game with 
The game froze just after buying the upgrades for both the pick and the tablet upgrades.
I cant even get the report function to open and the crash helper isnt appearing either, like everything is just broken? @cedar flicker
You may need to force quit the game, unfortunately. The game should send in a crash log automatically.
If the game crashed, I don't have to do anything else to send a crash log right
Correct
I've followed the instructions in tech fixes (updated drivers, toggled in game settings, etc) and I'm still getting input lag on every action, and in menus; compared to my friend's computer right next to mine where there is no input lag whatsoever.
Are you using the same monitor?
the offending computer is a laptop, but i did reproduce the input lag on another screen, where the PC worked fine
also input lag is consistent across kb/m, and various controllers
Do you know the specs of your computer and your roommates computers by any chance?
Yep, but not really having issues running the game at all, framerate is fine. Just a lot of input delay, and only in Hades 2.
Is V-Sync enabled? Are you playin the game on a resolution that is different from your normal resolution you have the laptop on normally?
hey, i may have overlooked it but i can't find a way to look at the boon menu after unlocking the incantation required to do so.
is it supposed to appear over alongside the other tabs when i press C?
yes i have already changed the settings, im looking for an actual fix
If you mean in the book of shadows, it doesn't seem to be visible while accepting a boon from the gods, which may be a bug since that was a feature in Hades 1
not even in the training grounds too. i'm not sure where to find it. :/
if you open up the book of shadows with C, then go to a god, there should be buttons at the bottom to indicate what to do
ah i see, thanks!
I had something similar happen to me, only I couldn't interact with anything. So I was essentially softlocked
Hi, is it possible to try changing the refresh rate on your monitor in your PC's display settings?
Hi, no its locked to 60hz unfortunately
Ugh. I think i just fixed it with the low latency mode in NVIDIA contorl panel
Ok, great to hear!
Just after you start helping me too 😹 thanks anyway. Love the game!
Getting softlocked in the cutscene || where hades and hecatae converse, right after hecatae says I will not fail you in this and vanishes, it just freezes on hades standing there||
should I just verify integrety or what?
Try moving! 😉
Ah, not a cutscene haha
to be fair, I also stood there very confused for a few seconds not realizing I had control over ||Hades||
Just wanted to report a bug that was happening consistently with the cast
Here's a list of all boons affecting the cast:
Geyser Ring, Dominion (Dark Side Hex), Gale Force, Seismic Hammer, and Howling Soul
Upon activating Hex the cast was no longer chargeable, and no longer launched with Howling Soul (even if the cast was not used during the hex). This persisted until the next encounter.
Heyo - if you're on PC, could you report that in-game with
?
i did report it but probably good to send in a video...
Thanks for the report
The devs are aware of this one and investigating it ^.^
The Hexes "DARK SIDE" from Selene, I found this has many "BUGS"
- Once I got this Hex and left the game later on, when I got back to the same run, I could not use my attack and Special, I could only use sprint and cast.
- I got the boon called "Howling Soul" from Hades, and after I use "DARK SIDE" , the cast return to the original cast, like the Hades "Howling Soul" just disappeared (This one happened two times)
There are some known issues with the Hex - thank you for the report 
ok thanks
After fishing with NPC, there has shown a +16 hours, but the time did not actually go. There should a time pass by right?
i have a issue with being told to update my game but not being given a steam update on whats new to the game, i really dont feel comfortable with that
(even hotfixes, i want to know. just put in bug fixes or : boons rebalanced in the notes and that be useful)


