h2-tech-support

[strange tendon]

important question: since the game does not run in my pc was thinking on refunding it to buy it again, in my switch, so, is there plans to release it in switch like at the same time than pc or it will take longer, i ask to not have to be hopping to end up coping again

[modest marten]

well it's more like a story thing, that doesn't feel natural at all, that's why I have some questions, but I do not make any progress whatever I do

[crisp quartz]

From the FAQ on our website: We expect for Hades II to eventually be available for PC, Mac, and console platforms (though cannot confirm which platforms yet).

https://www.supergiantgames.com/blog/hades2-faq/

[crisp quartz]

DM me, I'll see if I can clear things up for you

[strange tendon]

thanks

[stone sundial]

There were no reports printed or crashes.
Character control was possible in-game and traps inside the map were operating, but the damage floating UI did not disappear, compensation was not displayed even after time had passed, and moving to the next battlefield was impossible, so the game ended without even knowing the existence of the F10 function. I had no choice but to do it. If I find the same phenomenon next time, I will report it using the f10 function.

[frank umbra]

Sry didn't knew about that i'll do so then ^^

[upbeat pilot]

0,0

[oak wedge]

Not sure if someone reported this or if this is common across all platforms, selecting boons by using the joystick or dpad don't work on an Xbox controller on proton experimental

[fluid sentinel]

Not sure if anyone else has encountered this yet (and have reported!) but wanted to mention that I haven't been able to swap weapons and swap items like the pick / shovel for runs!

[halcyon wraith]

i've had an issue on PC, i reported it via the bug report feature but wanted to cross-post here

after using Selene's boon where you turn invincible and have special attacks for a couple seconds, i'm unable to dash at all! i don't recall this being a thing that was described with the boon

[cursive quest]

Hi there,
didn't have this issue yesterday, but starting today whenever I connect my Controller (Xbox Elite Series 2, Bluetooth connection) and then want to start the game, it loads up and then "Hades2.exe stopped working" appears whenever I click a button, on the controller or the keyboard. This stays on for ~1 minute until the game continues to load, but both during the startup screen with the loading bar, and the welcome screen that tells you about Early Access, the same issues happens. After waiting at those points, too, the game continues normally and there are no further crashes or hangups anymore.
When I start the game without connecting the controller first, it starts without these issues, but the controller is never recognized so I can't really play like that either. The same thing happened in Hades 1 too, except that one started without issues.

[glad cipher]

Hello, sorry to inundate you all. I’m having CONSISTENT crashes on my steam deck. And I have factory reset, verified integrity, switched proton versions, disabled/enabled fps cap, everything I can think of. It crashes sometimes within like 15 mins, most of the time within the first couple mins. I’ve been reading that some people play on deck fine, and a few seem to have my problem. Any help would be wonderful. Thanks in advance.

[stoic jackal]

Game continuously crashes when trying to get through Asphodel. Anyone else getting this issue?

[fringe zodiac]

Does the bug reporter prompt show up for you? Is it possible to report it?

[stoic jackal]

This is what shows up in the crash notice;

sgg :: LifeComponent :: TakeHit in LifeComponent.cpp:line 295
sgg :: Projectile :: Applylmpact in Projectile.cpp:line 3355
sgg :: Projectile :: Impact in Projectile.cpp:line 2121

[glad cipher]

How do i enable the big reporter?

[fringe zodiac]

Would you be able to check your Steam Input settings? And make sure it's set to Enabled?

[fringe zodiac]

It should be enabled by default. I'm wondering if the crash you're experiencing ever brings it up?

[balmy solar]

I noticed this issue too, if the Xbox controller times out it will always turn itself off when the game window is in focus. You can close the game and reopen it and it will work again

[glad cipher]

I’ve never seen any reports

[glad cipher]

I haven’t seen a report, or anything.

[tulip tulip]

iirc on linux if i press f10 i need to click command to unfocus the windowfor it to show. (im playing in borderless btw) also, the controller infinite menu scrolling glitch / mel moving on her own is really making it hard to play despite sucking it up for almost 10hrs now lmfao.

[pulsar plinth]

just sharing a little bug i got earlier

[fringe zodiac]

Which proton version did you switch to? It should be fine on 8.0+, as well as with the option disabled

[winged raptor]

my game freezes up after i die on the second run after opening the game consistently anyone else have this issue?

[glad cipher]

I’m using 9.0

[sharp halo]

During the first trial, I have over a 1000 HP, is this normal?

[fringe zodiac]

Okay. Can we try disabling the proton version, then giving it another go? And if you encounter the crash again, send a bug report? You'll need to remap the Report Bug command to an unused button beforehand if you can't do KnM.

[glad cipher]

Report bug is F10?

[fringe zodiac]

That is correct

[brave tide]

I am trying to play on Steam. Windows 10. AMD video card.
The game doesn't boot. There is a process running, but not an active "app". The game isn't launching at all. Steam says I have played for 7 minutes, but I still haven't seen the main menu.

[glad cipher]

Ok. When it crashes, it freezes and reboots the steam deck. I did what you asked and spammed the key I mapped when it froze.

[fringe zodiac]

Sounds like it could be related to OOM. I'm investigating, and will DM you shortly

[glad cipher]

Ok thank you

[stoic jackal]

So it's not just Asphodel, it's during unique encounters, like on the boat

[earnest cliff]

Hey sorry to hear that -- have you sent this issue via F10?

[stoic jackal]

I assume you mean the automatic popup whenever it crashes?

[earnest cliff]

No, next time you load a chamber where the game is going to crash, can you press F10 on your keyboard and write a short summary of the issue and include your name from Discord here. Then we can load up your save and a take a look!

[stoic jackal]

Done

[fallen tapir]

is there a fix for xbox controller turning off when tabbing into the game?

[still haven]

Is Arachne supposed to be animated?

[livid dock]

FYI the game automatically changed the brightness to 100% for me. Which washed out a lot of the images. Adjusting it to 50% brought everything back to normal.

[civic prism]

is this supposed to be happening?

[vestal spade]

Bug where if you max out selene's boon and have leftover points it keeps you in the menu. Only thing I can do is give up my run

[eager yarrow]

please report it and any other bug with F10 in-game

[edgy basalt]

Am I supposed to just skip Charybdis entirely?

The boss fight just didn't happen

[noble locust]

Is it a known issue where the scorch status curse is never applied?

[gritty maple]

The hp bar does change but there is no icon marker like with demeter’s chill I believe?

@noble locust

[lofty mural]

just something i found when in the ||sea|| area, if you go off this table its fine but.. moment you stand on it-

[lapis tangle]

I didn't know for F10 before come here just now for the first time, so I share it here and I will be careful next time

The last boon of Dedale have text issue, game is in French
https://imgur.com/a/L0bzfBe

[noble locust]

weird, there was for dio, also, i only saw the bar change once per hit, but maybe it did

[solar snow]

Is the bonus bones supposed to activate on weapons we haven't unlocked yet? I haven't unlocked the Argent Skull yet but it has the bonus.

[light basin]

I have a question relating to the character portraits and menu art
for some reason they're really low res for me, everything else looks perfectly fine but the art that pops up when you talk to anyone and the border on menus is just really low res, any way to fix this? (ping me if a solution is offered)

[crude rover]

Hi is here the best way to report a minor bug ? It's a translation missing or a wording of some kind and we see the key instead of the translation.

[void aspen]

Hello! I'm having an issue where my FPS is WAY too high. Running at 500+ constantly. I tried enabling v-sync in game. and also using nvidia settings. Also tried capping FPS with Nvidea settings. Nothing fixes this.

It's not a huge deal, but it is causing my fans to run on absolute max constantly which is annoying.

[crude rover]

posting the screen of the translation bug here, if I need to put it somewhere else just tel me.
Thx for the grate game otherwise !

it's probably known as I also saw it on different streams

[narrow zenith]

quick question about F10! is there supposed to be something that happens? my brother is seeing a visual bug in what im guessing is game overlay menus and transitional screens, but trying F10 doesnt bring up any bug report screen. he is using windows OS, and i have a short video of what the bug generally looks like. thanks!

[carmine cipher]

is anyone else getting the dxgi_error_device_removed error basically once every run? I already updated my drivers.

[fringe zodiac]

Hi there, F10 should bring up a dialogue box that asks for a brief description and your email (optional). Sometimes you'll have to wait a few moments after pressing F10, and maybe even alt+tab to find the window. If that doesn't work, please try sending a report to [e-mail] with your Hades II.log file. Thank you for getting a video!

[strange willow]

So I don't know if someone else brought this up, but I have the following problem. I have the keepsakes of zeus apolo Demeter and heph. The other main gods do not appear underground, and each run only these appea (moon was fine). I am at run 10+ and have been above ground and have unlocked a fair abmount of content so this should not be.

[ivory dagger]

upgraded this boom to require -20 magick, but now the counter below is showing both the original 100 and the new 80 requirement

[fringe zodiac]

Hi Kimers, it looks like some people have encountered this in other games and logged it in an Nvidia thread online. Here's a possible solution from that forum - try turning off (closing) MSI Afterburner and RIVA Statistics Tuner. Can you let me know if that works out? There are also some more elaborate troubleshooting steps I found that also cite the same error: https://thegeekpage.com/dxgi-error-device-removed/

[grand quest]

i went up to the hot spring and somehow got out of bounds

just went around the whole of the crossroads

[delicate python]

@grand quest Please report this in-game with F10, thanks!

[hearty bane]

Want to start by apologizing if this is the wrong place for this. I did not know about the F10 reporting option before and will report it if I can magically recreate the circumstances, but figured this was the best place to report my experience. While on the Fields of Mourning when encountering the Boulder Enemy, I turned them into a sheep using a Hex. After slaying the final sheep that was previously a boulder, it fell over and I was standing next to it and the hex wore off. Even though it was dying as a sheep I started taking damage standing next to the body as if it had turned back into a boulder until the sheep body disappeared.

Thanks, and I love the game so far and enjoy the direction ya'll are taking. Keep up the great work!

[nocturne saddle]

Bug where skelemeus doesnt respawn in the crossroads. its been I believe 2 nights and he still isnt back. Re-entering the room doesnt do anything, neither does restarting the game.

[pseudo fractal]

I don't know if this was intentional or not but if you have both the Hell Splitter and Executioner's Chop upgrades on the axe they combine and it makes you pay 20 for each attack like its the last one in the 3 hit sequence when it becomes the Hell Splitter

[nocturne heath]

Try equipping a new weapon and see if he's back

[grand acorn]

I closed the game and came back around 3 hours later and there was this weird black bar at the bottom which would obscure my health bar while I was in combat, and the UI for when you're near something that says the button to press wouldn't appear (also the screenshot wouldn't work so I took the picture on my phone)

[fringe zodiac]

This would be good to share in #h2-feedback

[fringe zodiac]

If you still have this up, can you send a bug report with F10?

[fair lichen]

hi! the game has been running perfectly for me, but now whenever i try to launch it, i get past the Supergiant loading logo, i see the dev message about Early Access, and then when i try to click past that message my cursor becomes the spinny wheel and the program stops responding completely. i've verified the game files and the Steam overlay is disabled. i'm just not sure what could be going on because it's been running perfectly for the past 15 hours and nothing has changed on my end

[grand acorn]

Sorry, i forgot to mention that I tried sending a bug report with f10 but nothing happened

[abstract grail]

Hi, does anyone know if we’re supposed to be locked into using one weapon? I was using umbral flames on my last run, and now I can’t switch to any other weapon

Ah nvm, I went back into last area and came back to get weapon areas and it works now

[silent prawn]

does anyone else have problems with input latency
i find my inputs are delayed by like 1-2 seconds

[plucky pier]

I just got a weird interaction in the game and tried to report a bug, but after pressing f10, my game is frozen and the bug report window didn't appear. What should I do? Don't want to lose a good run :(

[silent prawn]

nvm it was just vsync

[left ore]

Hey there!
Just encounter this bug :
I've selected it. After that, my game beoome laggy, and after beating the boss, i was soft lock and had to surrender
Hope it will helps you making the game better 🙂

[fringe zodiac]

After you alt+tab, what happens if you click back on the game window? Sometimes that brings the F10 window up for me

[median turret]

Hi everyone, don't know where i should bug report so i'll type it here (i didn't no about f10!)
In the second faze of fight against Chronos i get some type of timescale bug, i could move and hit etc. but everyone was just staying, overlay buged when i open it and close, it won't disappear
I found out when i alt tab the game it skip one frame and and Chronos shot projectiles (they were doing fine, but the boss was standing still), he gets the damage and my immortality skill (f button from Luna) was never endingg until i skiped (alt tab) some amount of frames

[subtle breach]

Had the same thing as @left ore

[plucky pier]

The basic white mouse cursor appears and clicking has no result

[fringe zodiac]

@left ore @subtle breach would either of you be able to F10 from that screen? Thank you!

[subtle breach]

Sorry @fringe zodiac , already choose the skill without knowing about F10, just took a screenshot

[left ore]

Also just took the screenshot. Should have record the effect with a capture. I'll do next time if i encouter it again 🙂

[fringe zodiac]

No problem. Looks like Staff upgrade for Daedalus hammer in French?

[plucky pier]

I ended the F10.exe task in the task manager and the game continued as normal, so fixed, I guess?

[fringe zodiac]

Strange. At least you didn't lose your run!

If F10 doesn't work out, can you submit the Hades II.log file and attachment to [e-mail]? @plucky pier

[median turret]

Will it work for my bug too?

[fringe zodiac]

Yes it will!

[wooden halo]

started a game with the sister blades and it just immediately crashed . not sure if i should be reporting crashes? no idea what caused it

[fair lichen]

(restarted the computer and still no joy here)

[grand acorn]

sorry to be a bother just wanted to say now the black bar is flickering on and off

[obsidian rune]

hey curious if anyone knows how to fix this problem when i open the game a screen pops up saying unable to read data, and after trying for a while I realized i dont have a save folder for the game

[waxen glade]

I cant hear the dialogue between the characters. any ideas? thanks

[torn heath]

So I’m using Umbral Flame with Dire Candle, but holding M1 doesn’t proc the spell at the end of the charge? Is there a specific button that has to be pressed to let out the shot?

[mossy gull]

Just found this bug where you can dash behind the springs and walk into the void for a bit. possibly just an area thats going to be added?

[ivory dagger]

not sure if a bug or if it's intended behavior to prevent spamming, but Zeus' Chain Lightning can't keep up with massive spamming, hitting only about 3 or 4 times
Area 3 boss spoiler
https://streamable.com/1dab7r

[fringe zodiac]

Okay, sorry about that. If possible let's get an email to [e-mail] since F10 isn't working. Thank you.

is there a fix for xbox controller

[jaunty hamlet]

Sent in a report but ran into a bug that causes || Polyphemus to grab you and lock your main fire (was using the skull weapon tried to switch keybinds but no change, fixed after reopening the game) ||
Boss spoilers?

[modest marten]

@fringe zodiac I think I will need your help 🙂

My save is broken

Can I explain to you in PM, won't be long I promise 🙂

[obtuse jetty]

My game keeps pausing

I keep closing and restarting the game. I've unplugged and replugged my controller.... But I think what keeps happening is the game keeps disconnecting from my controller somehow? Maybe?

[frigid dove]

Hmm. It seems that there's a bug with Umbral Flames where the alt Omega attack can't seem to work consistently when you have a Hermes attack speed buff. More specifically the 10% one

I can get it to work by dashing before the casting time is finished but it's still very inconsistent.

Ended two of my runs actually >_>

[flat tapir]

Sometimes my game wont close after I quit it, I cant even kill it on task manager or cmd using taskkill as admin

[sturdy carbon]

my cat stepped on my PC's power button while i was in the middle of a room lol. when i reloaded it sent me back to the crossroads. dont suppose there's a way to roll back and pick up where i was huh lol

[acoustic dagger]

I don't know if this is the right channel for this but nobody answered me when I asked if there was a setting for this already in the discussion channel; Is there any way to make Melinoe stop aiming at my mouse cursor and just aim in front of her? it's driving me insane, especially when it was optional in the first game

[snow ivy]

My game keeps stuttering whenever I try to do an incantation in the pot. The dialogue plays normally tho just everything else stutters.

[idle dragon]

How do you leave feedback when playing on a steam deck?

[wild rain]

Weird sound bug. It happened during the run and it continued after i died. The sound only stopped when i exited the game and went back in. I think it might have to do with the Mean Streak boon from Hermes that i got. But i might be completely wrong.
https://www.youtube.com/watch?v=5rJGjEYxvkw

[lean sluice]

I keep having this issue every time I click on my save and I don't know why. I have 16G of Ram, and I was able to play the game for 5 hours before.

Lowering Graphics didn't work and I tried playing with only Hades 2 open

Anyone know a solution?

[eager yarrow]

#h2-tech-fixes message
try out this section of the fixes, maybe something here will help - either way you can always send a report as the end of the section specifies.

also as to not mass ping, a reminder that you can report any bug you encounter with F10 in-game, for future reference

yes as i said, please report that with F10 in-game

[silver adder]

Aw alright sorry then

[shell grove]

so if I'm using a game controller, I found I cannot scroll over to the right 3 columns of the keepsake menu, but I can if I switch it over to mouse

[eager yarrow]

sounds like a bug, especially if it's just those rows. you can press F10 in-game to report it

[old seal]

i got this too

[eager yarrow]

you can report that with F10 in-game as well!

[old seal]

ty my guy

[autumn vine]

having this same issue to

[eager yarrow]

go ahead and report that as well using F10

[eager yarrow]

you can leave feedback on the game in #h2-feedback after grabbing the role from #server-roles, but if you need to report a bug - remap the bug report button (F10) to an unused button and send a report :)

@heavy loom since you said your issue sounds like a bug, please report it with F10 in-game :)

[heavy loom]

Thankee, I was wondering how to do it and ended up here 😄

[plain swan]

I think a Path of Stars just got actually eaten because I tried selecting the last result? I didn’t get to make any choices at all after trying to click that option, it forced me out

[eager yarrow]

@plain swan your feedback also sounds like a bug, feel free to report it as well the same way

[plain swan]

I’m glad to know about F10, I’ll be doing that from now on

[lofty perch]

lost my dash in a random room in the 3rd area

[eager yarrow]

please report that with F10 in-game

[ancient olive]

anyone know why some characters arent in my book of shadows? nem, odysseus, a majority of the bosses and characters in general, despite having met most if not all of them, same with the olympians

[frigid dove]

Not sure if it's by design, but entering the dark/invulnerability hex state can still take damage at the beginning of the cast.

Not the incantation time before the cast. At the very beginning when the player is about to enter it right after cast.

[wide hamlet]

speaking on that same active ability (Selene invulnerable form) it happened every now an then that i would transform into it and once exiting my dash would be disabled leading to a lost of a few very powerful runs. It seems to fix itself when entering a new room so i assume it may be an issue with the game state getting confused on if your actively sprinting, I didn't know about the f10 report feature when this glitch happened so i will keep and eye out for next time but i felt i should at least make it known here just in case i don't run into it again 👍

[frigid dove]

Something about that form's special attack delay after first use bugs me. When the circle fully rescinds, you have to wait another second before you can use it again

[eager yarrow]

if its a personal experience you have with the game you can always put that in #h2-feedback, as well as report any bugs you find with F10 in-game instead

[frigid dove]

the thing is, I'm not entirely sure if there is supposed to be delay in the first place

[crimson idol]

Think you need to talk or defeat them an X amount of times. Some of them might also just be unique in terms of the trigger, like Hypnos.

[ancient olive]

ive talked to nem plenty, given her plenty of nectar, gone to the baths with her twice now, even ran into her out in the combat area, twice

[ocean pollen]

Having a weird issue where I'm playing perfectly fine at ~165fps, then the executable pegs a single core of the CPU and it drops to single digit FPS until I restart the game. Obviously have enough power and it's not an not a temporary slowdown. Feels like it's chugging through some large thing behind the scenes.

Anyone seeing anything similar?

[crimson idol]

I don't have entries from most base dwellers either. In fact, I think I have only Hecate's. If there's a book blocker due to a bug, we'll get all of the entries upon it being fixed. Hades 1 had something similar.

[crimson idol]

What is the CPU?

[ancient olive]

Unfortunate :( hope it gets fixed soon

[ocean pollen]

Ryzen 7 7840HS

[crimson idol]

Laptop? Do you have any power saving features turned on?

Actually, just try playing while the laptop is plugged in.

[terse crater]

I ran into a crash while fighting ||chronos in his second phase||. When I loaded the game back up, the save file was all the way back at the crossroads. Is there any way to restore my progress?

[eager yarrow]

yes! check out this segment of the tech fixes, #h2-tech-fixes message
if anything is unclear i can help further

remember to make a backup of the save just in case

[terse crater]

Thanks, I'll try it

[lilac quiver]

(F10 button froze my game)
This blessing doesn't works on 3rd Hell' stage (the one who give you armor per area)

[pseudo basin]

Hiya so my game is locked to 60fps whether I have VSYNC turned off or on. Bit of an annoyance considering Hades 1 Vsync does work properly in the sense that it unlocks my FPS once I turn it off in that game. If I use the steam commands -force -d3d11 in Hades 2 though no matter if I have VSYNC on or off my FPS stays uncapped

[crimson idol]

You need to have armor for it to trigger.

[crimson idol]

Have you checked your GPU's settings? Maybe something is forcing the Vsync?

[pseudo basin]

Yep! I have checked everything in Adrenalin, also does not seem to be just me and affects more people according to discord search function in this channel

It's weird that Hades 1 does act normal while Hades 2 does not. I personally assumed it's because hades 2 is on DirectX12

[wispy rose]

Lmao i gave Moros a gift of nectar and my game crashed

[solemn mist]

I have the exact same issue! I have noticed if I lower the game to an inferior resolution and puts it in windowed mode the fps are not capped anymore. Is it the same for you ?

Also using my fn volume keys uncap the fps briefly. I think it's related to the full screen optimizations on windows

[pseudo basin]

Correct. If I put the game into a lower resolution (Still have it in borderless mode) it does uncap my FPS with VSYNC off

[solemn mist]

Ok I'm glad I'm not the only one, I thought I would never be able to play the game correctly lol. So your solution is to force the game to run with DX11?

[pseudo basin]

Yes, if you put -force -d3d11 the game will stay uncapped whether you have the in-game option for VSYNC on or off. If you have an AMD GPU you can also use Enhanced Sync

[solemn mist]

And also, when you're capped at 60fps did you notice that the game or the inputs are kind of "slower" ?

Ok thank you I will try that!

[feral jungle]

So I get this crash whenever I try to use the dark side form in the ||Charybdis|| fight I'm also using the Umbral Flame weapon but I'm not sure that's relevant

[pseudo basin]

Yes. It seems like it is double-buffering Vsync so rather than 16.6ms input latency(@60FPS) it is double that but I can't be 100% sure on that but I do understand what you're feeling as well

[solemn mist]

Yes we do seem to have the exact same issue. I'll report it via f10

[pseudo basin]

Please do fix it as soon as you can and have dealt with bigger problems, but having this much input latency is horrendous

[solemn mist]

@pseudo basin do you know if there any other steam commands worth trying? -force and -d3d11 didn't work for me

[pseudo basin]

did you try just -d3d11 by itself?

[solemn mist]

Yes it doesn't unfortunately. I have an intel+nvidia though so maybe it works differently behind the scenes

[pseudo basin]

Hmm unfortunately I do not know of any other steam commands you can try out. but yeah I am running AMD+AMD

[solemn mist]

No problem ty anyway!

[pseudo basin]

Sent a F10 myself! hopefully it'll get fixed soon. At the least hopefully the double input latency problem

[ember frigate]

Having a really weird bug. Happened right before ||chronos when you dive into the water|| interacted with the door before going back and buying things from Charon. It hitched and I thought it soft-locked. While I was alt-tabbing to look up a fix, it let me move but the food was still there. After several alt-tabs, my character ate the food.

Moving on to the boss, he's extremely bugged, he just stands there until he shields and then I have to alt-tab until he unshields. I can't give up because ||chronos won't let you pause||, funny except it might screw my best run by a long shot.

[humble niche]

Please report such things with F10 in-game. As for the run, you might be able to recover it by following steps listed here: #h2-tech-fixes message. I'd suggest doing a backup of your save files beforehand, just in case.

[ember frigate]

perfect. F10'd it

[fleet orchid]

Hi, I have the same issue. did you end up finding out how to get the recipe?

[slim gulch]

could you send me your save file and the log file the next time that happens to you? let me know if you need help finding those

[heady grove]

Bug Report - if overlapping with Hecate when she turns me into a sheep, both she and I disappear behind a black square until I move far enough away from her, at which point the black square vanishes and I reapppear. Also, I don't think the knock back effet is working on the Poseidon dash boon.

[hollow lynx]

please report bugs in game by pressing on your keyboard or rebind it to an unused controller button @heady grove. Thanks

[slim gulch]

I would also suggest trying to verify game files in Steam/Epic as that could be a corrupted texture

[cloud dawn]

hello, i have the game in french, and yes i here the voices in english but for this dialogue, the text was in english

[humble niche]

Hi, please use F10 in-game for such things, thanks!

[cloud dawn]

Ok sorry. Thank you for the advice ! 👍

[hallow sparrow]

hi

Is possible for me to pass my save to my friend? If yes, where is the game save file located?

[humble niche]

Saves are located in %USERPROFILE%\Saved Games\Hades II\ and you're looking for Profile1.sav (or Profile2.sav, 3 or 4 depending on which save profile you're using)

[hallow sparrow]

ok thank you very much

[visual chasm]

Hello 🙂 i think i found a little bug 😅 so i got the boon that i don't need to pay life for a chaos portal and it will spawn in the nearest possible way... so chronos was not nice to me and ported me into the old fire world... the portal spawned there, after completing the challenge and collection my loot i automatically get ported back. From my knowledge i can't go into the portal without collection first. Is this a wanted behavior?

[rare lance]

Hi, I need to fight Hecate without any Arcane (for a prophecy = natural talent), but I unlocked 'The Queen' which is active by default if I don't have any others. Any hint on how to disable that ?

[rose falcon]

Oh right, that’s the dialogue I had in English too (I’m also playing in French)

[humble niche]

I don't think the Chaos portal should spawn there... Please report it with F10, thanks!

[visual chasm]

i will thanks, can i somehow provide a log from the run? The screenshot in F10 is already some rooms later sadly

[humble niche]

That's okay, the log will be attached with the report. But please still describe what happened.

[visual chasm]

of course 🙂 Described is as detailed as possible. Thank you!

[modest marten]

seems like the Transform selene ability causes a crash consistently when paired with the rotating fire ball weapon. i'll be spamming attacks / casts and hit transform for invincibility frames and the game just crashes every time

[humble niche]

Please use F10 in-game to report such issues, thanks!

[modest marten]

ohh will do! i'm on steam deck but i'll try to figure it out haha

[humble niche]

Ah, okay! It should still be possible if you bind "Report Bug" in Controls to some button.

[gray vault]

Is it intended that death defy doesn't work on the surface? Instead death defy played, I got health, and then immediatly died with no character sprite.

felt like a bug

[humble niche]

Please report it with F10, thanks!

[wet shell]

lol

[red sun]

Hi, please change the price of Hades II for Poland. Thank you.

[lucid cypress]

I have also just run into this problem

[visual chasm]

oh i ran into the same problem

[slim gulch]

@gray vault @lucid cypress @visual chasm Please this if you didn't already

[gray vault]

f10?

Oh, I'm on steam deck, I don't think I have that bound

I'll have to come home and do it on my pc later

[vivid berry]

If game get crashed during the "run/night/attempt" - game return you to previous encounter or there no such safeguard?
Just case before doing risky action (killing game process) - i'm done backup of save file, can i'm somehow force game to back me into run?
File replacement does not work, yet there some files which had fresh editing time 😦

Gonna be honest, i'm wanted exploit a game systems to interact with "compel" ghost in ||Tartarus|| which was incredibly hard, but guess what? Only two attempts so i'm now not lost a compel guy but also very good run.

[humble niche]

Not sure what file replacement you mean, but here are the steps you can try to recover your progress in such cases: #h2-tech-fixes message

[patent barn]

So I may have found a small bug. I got a Hephaestus boon that makes your cast hit 3 times and an Artemis boon that makes stuff damaged by Cast also get shot with an arrow. I would expect that combination would proc the artemis boon 3x since it's three instances of cast damage, or at least shoot everybody the cast damaged at the end of the cast, but neither of these is the case -- only stuff hit by the third hit of the cast gets arrowed, and even that might not have been happening 100% of the time I felt like. IDK if this is a bug exactly but that's a very weird way for that interaction to work. For reproduction: I also had the Hestia boon that makes your Cast a projectile. Unsure if that matters.

[vivid berry]

Thank you very much!
I'm thought to do that without guide, but eventually concluded without testing that not gonna work cuz file might be very technical & game most likely refuse eat it.

[hollow glen]

Any steam deck users? I'm wondering how battery life compares between models? Thought about testing it out to see how long playtime would take to kill the battery.

[plain sigil]

I have an OLED Steamdeck, and the estimate it gives me is about 7 hours at 95% charged. I've got it limited to 60fps and a 6 watt TDP

[lofty basin]

This is me but with 90fps

[twin verge]

Has anyone else ran into the bug where you can't dash&sprint until the next chamber?

Had it in two different areas now

[humble niche]

Please report it by pressing F10 when or after it happens, thanks!

[twin verge]

No worries! I know duplicates in the bug tracker can be annoying 😅

[hollow glen]

Thank you! That's not a bad amount of time for a new deck release.

Here's hoping switch (or switch 2) could also keep up.

[twin verge]

I've got a question about save data: does giving up still count as a previous run or does it only track runs where you finish/die? I had the aforementioned dash&sprint bug on my last run but I pressed Give Up, so not sure if my save data would be useful in that case

[boreal valley]

i jsut got to the final boss, and game randomly crashed with autosave not working

[rose falcon]

Sorry but using F10 crashes my game 🤔
So I wanted to report this glitch here with the Daedalus hammer

[slim gulch]

thanks for the report, we are preparing a fix for that 🙂

[subtle lodge]

I have a problem, when game drops to 1 fps (even lower it seems), it happens once in half an hour or so, when exiting room, in dialogs, on death. I tried to send a report by f10, but it doesn't react. But it doesn't crush my game it just continue with the action, I'm waiting around 5-10 minutes and everything is fine again, for another 30-60 minutes.

[inland island]

Minor issue the usage of dust for the upgrade of the cards is mapped on the square button on a ps controller, not triangle like it is indicated in the game (sry for my bad english)

[ivory cloak]

During the second phase of Chronos he was doing his big "stand on the right number or die" move and during this I damaged him enough to trigger his invulnerable shield. This cancelled the attack but the VFX stayed on screen and wasn't removed even after he cast this attack a second time.

[tribal shore]

So I keep getting Fatal Error when trying to launch Hades 2 I do have Direct X12 and seemingly on a newer version... I meet more or less all the minimum requirements to run it but me and a friend is confused and baffled as to what is the actual issue..

Would highly appriciate some help here...

[humble niche]

What is the error you're getting and what is your specification?

[willow karma]

I did. You just have to use the incantation that let's you do chaos trials. Once you get star dust the recipe unlocks

[digital basalt]

it's the same with an xbox controller, it says Y but it's X

[flat night]

Hey i have this config but I have the fatal error, normally I have the minimum config for play

someone have an idea

[potent nexus]

whats is your graphics card ?

[flat night]

but I hope the game are better optimize in the futur bc it's weird of Hades 1 need 1/2 perf

[potent nexus]

minimal config is a 630 which is 2017 and is at 3.09, yours is 2013 and at 1.80

[iron lance]

Hi the good people of Supergiant games.
I wanted to buy the early access version of Hades II. I am a Mac player and I will be running it through a translation layer till the actual product is out for Mac. My only concern is whether the purchase will be valid for Mac at a later date or will I have to purchase it again in the future at full release.

[tribal shore]

It says Fatal Error:

Failed to meet the minimum Requirements to run.

My Specs: That is a 4 Core...
64bit pc
8GB of Ram
And a GeForce GTX 765M Grapics card wich outpreforms every other Minimum Requirements except for the GTX 950 wich outpreforms mine by 30% but seeing as Radeon is outpreformed by mine by 267% and the Intel one is outpreformed by 67% I dun't thing I should not be able to run this..

First Picture Kjerner = Cores

[flat night]

do you know if the game need low perf in the futur ?

[potent nexus]

sorry im not a supergiant employee i have no idea

[molten girder]

How to fix the input delay in hades II? i've never experienced this in any game and its unplayable

[frigid dove]

Didn't feel like there was input delay until about an hour into a run. Could it be memory leak?

[humble niche]

@flat night @tribal shore Unfortunately, it looks like your graphic cards don't support DirectX 12 Feature Level 12 (only level 11) that is required to run the game, hence the error.

[molten girder]

its like, my first game, in the very beggining

[eager lintel]

is uh, is the aspect of medea regular attack supposed to not have a hitbox?

[potent nexus]

if they dont require the same specs for every brand its probably optimizing o rsoftware differences, so if you're lower than your own brand lowest required thats not enough

[tribal shore]

That is the Thing tho I have Dirrect X12

[frigid dove]

no idea then. input is pretty tight for me in the beginning. Only slows after an hour in.

[tribal shore]

@humble niche Wich you can see here

[solemn mist]

it's an issue happening bc of vsync and/or fullscreen

[tribal shore]

ofc that was a flop here

[solemn mist]

the only fix for me was to lower the resolution and uncheck fullscreen

you'll see the input lag instantly disappears

[molten girder]

should i remove vsync then?

[solemn mist]

yes you can try

but for me it didn't work

[molten girder]

DAMN

It removed all the input delay, tysm. i just removed vsync

[humble niche]

Yes, but it also needs to support Feature Level 12, while you have Feature Level 11 on that card

[solemn mist]

no problem!! enjoy

[tribal shore]

weird cause im almost certain I had DirectX 12 since I got this pc

[dusky tundra]

Does anyone know what to do with this and am I in the right channel? 😭

[tribal shore]

And I been running DirectX 12 games way back when and no issues until now wich makes me belive it is not the directX 12 that is the issue

[humble niche]

Try updating your graphic card driver, or also try things listed here: #h2-tech-fixes message. Other than that, the report has been sent so it can be investigated.

[solemn mist]

inside directx 12 there are different feature levels (11,12...) is what he meant I think

You have directx 12 but you're missing feature level 12

[tribal shore]

that migth be the one thing I myself had a feeling is the reason for this whole Error.. My Graphics Card just does not have enough Ompf and I recently tried to Uppdate the driver trough GeForce Experience and it tells me I got the newest........ yet newer GeForce Graphics cards have acces to a newer Driver... wich is what personally i believe to be the issue..

Does this make sense

[median cliff]

So I have never seen Eris in my game- I have done about 20 runs now, gotten past the first 2 boss fights. What I have seen on other people's runs they would run into Eris at the start of oceanus. Is this a technical issues with my game or is it because I suck that much that the game isnt giving me Eris as a de-buff lol.

[torn stag]

Don't know if i'm asking in the right channel but I just got the early access op steam, but apparently it only works on windows... any idea when i'll be able to download it on MacOS?

[humble niche]

There is no date for that, but it's expected to be on Mac at one point #h2-tech-support message

[silver adder]

Hey, for some reason Hades 2 just crashes all of a sunden it did it twice in a row and it doesn't even give me an error code it just crashes. Plus I put 10 + hours into the game and it only starts crashing now ?

[humble niche]

Might be worth verifying the game files integrity, updating your graphics card driver, and also trying things listed here: #h2-tech-fixes message

[silver adder]

Yeah sadly no error fixes relate to random crashes. I'm not talking about a black screen just the game poof decides its closing randomly

Im testing a third run to see what it's gonna do

[twin verge]

I submitted a bug report about a constant whooshing in the hub after a story event, but now I've noticed I can hear it in the leftmost point of every chamber as well. Should I submit a new report or would someone be able to update the one I sent earlier?

[light lark]

just a simple graphic bug

[low pecan]

Not so much of an in-game issue but where is the savefile of Hades II on my pc?

Google said here but only Hades I's in there

[eager lintel]

uh... ||the spotted cat familiar is just not showing up at the entrance to the second surface biome or the pool in erebus||

[whole wraith]

so theres a fates task where you must defeat hecate w/o any arcana, but i can disable them all cause 1 of them are on automatically as awakening, what can i do

[slim gulch]

can you it please?

[slim gulch]

"Users > gonca > Saved Games"

[low pecan]

Right here, thx!

[stark mason]

Is it intended for the engraved pin (keepsake from Moros) to have two charges and at the end of the second insta-kill you?

[chrome linden]

hello so uhhhhh

the game wont start
i managed to start it successfully once

but whenever i try to start it from steam, shows it as running for approximately 5~10 seconds before closing the game again

[smoky aurora]

Trying to do this challange but this arcana card won't go away. Help??

[chrome linden]

i've tried having the file integrity verified already as well as "just uninstall and reinstall it duh"

[light lark]

i left this run but if I'll have it again I'll do that!

[chrome linden]

is the game failing to start a known bug atm?

if so, can anyone inform me of a solution, and if else, inform me of what info you might require from me for further support?

[ocean pollen]

Sorry for the late response. Yeah this is with the laptop plugged in. It's going from a consistent 165fps to consistent 1-3fps. There's no normal frame rate dips. So it doesn't seem like a "performance" issue necessarily. Seems like the game is processing something heavy in the background on CPU (or getting stuck calculating something).

The first time it happen I walked from the cauldron lobby area to the "level up" alter if that's helpful. I supposed I'll F10 when it happens next in case there's any info in the debug.

[slim gulch]

Is the Hades II.log file getting update when you try running the game from Steam?

[chrome linden]

i do not know, how would i check for that?

[subtle lodge]

Got same problem here, it happens whenever you interact with something, do you use BT headphones and gamepad? Maybe that's the problem

[slim gulch]

Yeah, F10 could prove useful. Also, what do you mean by "pegs a single core of the CPU"

[spare palm]

it's next to the save files

[chrome linden]

ok but what am i looking for?

[spare palm]

delete it and see if it comes back next time you run the game

[chrome linden]

could you please tell me the filepath?, i cant seem to find it

[distant pollen]

Happened to me during the first boss fight after breaking the sheep curse

[spare palm]

.../Saved Games/Hades II/Hades II.log

where ... is your user folder

[chrome linden]

i see it now, thank you

[ocean pollen]

It's a 16 core laptop and it shows ~100% CPU in htop when it's happening. (1600% being all the cores maxed). I took a screenshot last night, lemme grab it

[spare palm]

idk if Nikola wants the log or if merely knowing if it gets updated is enough

[chrome linden]

the file does not seem to be getting updated

i deleted it and tried to start the game and the file was not restored/replaced

[spare palm]

the answer to this ^

[chrome linden]

@slim gulch as far as i can tell the file is not getting updated when i try to start the game

[twin verge]

Hmm yeah it was definitely during the 1st boss the 2nd time. First time it happened in a normal encounter in the 4th area

[slim gulch]

That is indeed strange, could you try running the game directly from the .exe by selecting this option from Steam and then going to the Ship folder and clicking on Hades II

[chrome linden]

i will give it a try, sure

[slim gulch]

htop? is it a Proton setup?

[ocean pollen]

Yeah. And actually lost the screenshot, but "luckily" it happened when I opened the game again just now. After a couple minutes, it went back to 165fps. So it doesn't seem like a restart is necessarily actually. But still super weird.

[chrome linden]

i think i may or may not have found the issue

the issue may have been my antivirus for some reason not trusting the game

BIZARRE

[slim gulch]

does it work now??

[chrome linden]

yes

i got a popup from my antivirus when running the exe as admin

and after allowing it the game ran just fine

[slim gulch]

sweet

Yeah. And actually lost the screenshot,

[humble urchin]

is it here to post bug ?

[dusky tide]

I just ran into a weird bug where I can't dash or sprint anymore. I'm using the axe and the dark side hex (the one that makes you invincible and gives you other abilities). Everything worked just fine until Cerberus, I used the hex and when I turned back I couldn't dash or sprint anymore, I tried both shift and space, neither worked. Weirder still is that the dash and sprint still work just fine while using the hex, just not in the normal mode.
Here's all my boons just in case the bug is caused by some weird interaction I don't get.

[humble urchin]

oh someone alraidy reported it aparently

[ocean pollen]

@slim gulch htop shows seperate threads in a process as a two processes. I'm assuming the game is just running two threads. E.g. firefox has about 100 entries when I'm running it. Also, I can't post in the thread you made. Not sure if that's a me thing or a server thing.

[dusky tide]

should have checked, looks this is already a known bug oof

[spare palm]

antivirus prevents hades II from doing a few things because it doesn't have a 'valid digital signature', so it gets treated as an untrusted program by default (not even bringing up User Account Control?)

but since this issue isn't really common it's probably not something Windows Defender does but other consumer antiviruses do

[ocean pollen]

Also, fully understand if Linux isn't supported or this feels like an isolated case (i.e. a me problem). Just figured I'd ask 🙂

[strange knot]

this is for me for later

||The tree stumped mark by the [reward] can be dashed into while the rocks keep you in place. I'd suggest making the whole thing solid||

I forgot to spoiler the image, probably for the better tho

[spare palm]

IIRC people have been able to run the game on steam deck

but it doesn't have to be supported to luck into proton just working for it

[crisp sluice]

Hi I'm sorry if my question has already been asked but when I launch Hades 2 my pc does not create a save file in save data I tried a lot of solutions that I saw on the internet from at least nothing works ! (I tried to run it as administrator, I looked at the game properties so that it was not read-only, I tried to directly create the save folder myself)

[lofty basin]

https://www.protondb.com/app/1145350?device=any

[slim gulch]

Haha thanks, it's been a while since I was using htop 😅 there have been a few reports of these issues that I'm looking into at the moment, yours has been very useful with the single core clue, thanks. And yes, we don't officially do Linux support outside of Steam Deck, however similar issues have been reported on Windows too

[humble niche]

Try whitelisting the game in your antivirus software, or disable your antivirus software completely. Also, just so you know, Hades II creates save folder in a different location than Hades. It's in %USERPROFILE%\Saved Games\Hades II\

[crisp sluice]

My game is already whitelisted, I'm gonna try to disable the antivirus

Not working

[fringe zodiac]

How do you leave feedback when playing

[fringe zodiac]

Sorry about that. If you're still experiencing this, can you send a bug with F10? Thank you!

[bold lark]

i have this bug

[humble niche]

Please use F10 in-game to report this, thanks!

[bold lark]

Thanks

[lime grove]

Hi, error translate.

[humble niche]

Please report this with F10, thanks!

[feral jungle]

When I pressed f10 on the main menu it just crashed my game lol

[feral jungle]

?

+f10 ?

[lime grove]

Pressed F10 in the game the game crashed

😦

[humble niche]

Does it crash, as in closes the game, or freezes the game?

[crisp sluice]

I tried and it's not working man

[vagrant light]

idk if its a bug or i havnt met a requirement yet, but ||Artemis|| isnt showing up in my book of shadows, even though i allready have gifted her a nectar and got her keepsake

[humble niche]

Perhaps things from Hades could work in this case, so have a look at the things you haven't already tried (though remember the path for save folder is different for Hades II) #h1-tech-fixes message. If it doesn't help, please report it with F10 so it can be investigated.

[visual chasm]

So i got 2 Boons, one for an arrow after my "Q"-Skill (Bannkreis) is dealing Damage and the earth boon for it doing damage 3-times. In my understanding the Arrow should hit 3 Times but only hits once - bug or missunderstanding? 😄

[cosmic bay]

I’m not sure if it’s supposed to be a joke but I can’t get the death defiance nem gave me

[copper dagger]

Hey has anyone else been experiencing this issue? My friend has been playing and probably has around 10 hours play time so far. However, he’s never encountered an Apollo boon.

Is this just an EXTREME rng abnormality or is it a glitch? If it’s a glitch, is there a fix? Thank you

[bright monolith]

I'm not sure this could be considered as a bug, since maybe i'm just blind, but I had many runs, tried more than 3 times with the final boss of the run, but still, never got the additional planting soils in the incantations list, is there something i should do first?

[copper dagger]

I think it may be triggered by what incantations you’ve already bought. Are there any ones you haven’t bought yet or have been holding off on buying?

[bright monolith]

I'm alraedy in a run, give me some time and I tell you precisely, but I don't feel like i'm holding off somethng basic :/

[wispy vortex]

ok

This was weird, and idk if it is a bug or a thing that Cronos can do. But he just deleted my dash, I couldnt dash during the fight

[slow oriole]

Pressing F10 to report a bug froze the game but didn't open the bug reporter...
The bug I wanted to report is that Hecate's spinning beam attack sometimes snaps to a random rotation, becoming too quick to be avoided.

[mystic mountain]

Hello guys I have a question ! I'm playing and just unlocked the "insights" on the arcana cards but when I press triangle, nothing happens. DAE has an idea why ?

[strong smelt]

Is that card for 0?

[mystic mountain]

all the cards, it's like I'm pressing nothing

[bright monolith]

Press square!

[mystic mountain]

omg

[bright monolith]

It had been reversed i think

[mystic mountain]

it is square, thank you

[bright monolith]

np!

[tired magnet]

i have the minimum requirements, tho

[shell adder]

Please send your DxDiag information to [e-mail] and we can take a look. To gather that info see here: https://support.microsoft.com/en-us/windows/open-and-run-dxdiag-exe-dad7792c-2ad5-f6cd-5a37-bf92228dfd85

[languid mantle]

some gpus had dx12 but not feature level 12. you can try the elden ring fix, it worked for some ppl https://github.com/tuffee88/d3d12ProxyEdrDx11_0

[rose falcon]

F10 still doesn’t work for me so here’s another French translation missing

[tired magnet]

I've already done that, it doesnt work

[tired magnet]

sent

[humble niche]

Best to report it with F10 so we can investigate. But in the meantime, might be worth verifying the game files integrity to make sure it's all good there.

[copper dagger]

ty

[light basin]

Looking at the log for the game, it seems the game is checking for 9000mb of ram instead of 8000mb, which is causing it to call up lower quality graphics for me since I only have the minimum 8GB of ram.

[hushed spade]

Hades 2 kind of seems like it supports HDR. I do have auto-HDR turned on in windows 11. Do we know if the game officially supports it? Using an LG OLED 27GS95QE

[haughty blaze]

Game was running perfectly on Steam Deck (with the recommended setting to use Proton 8-05) until this morning when Valve pushed a system OS update, now it no longer loads. It goes through the usual "synchronizing cloud" "loading executable" routine, then a black screen with the Steam logo (which is normal for launching a game) and then it kicks me back to the game's page in my library.

[glad fractal]

Here a bug, we can leave the map

[misty mortar]

Had an issue last night, using the skulls, where after polyphemus grabbed me and I was let go, I could not use regular attack anymore for the rest of the fight, only special. I had all skulls with me, it showed 3/3. I died eventually lol so I don't know if it would persist after the fight. This is not a very fleshed out bug report, and I don't know if there is a known issue, but I wanted to mention it. Was using a PS4 controller and on Linux via Proton if that is somehow relevant fwiw.

[eager yarrow]

you can always report bugs in-game with F10!

[abstract nacelle]

Hello i need help i my game wont launch unless i reinstall it

[eager yarrow]

please report those bugs using F10 in-game

[haughty blaze]

@fringe zodiac I can't respond to your thread; Discord says I don't have permission to post. But turning off the compatibility setting fails to load in the same way (i.e. it's no longer hanging on "Downloading Content" like it did before)

[eager yarrow]

#h2-tech-fixes message
check these fixes out, and see if anything helps?

[haughty blaze]

....verifying file integrity may have done something, though -- that turned up two files that needed to be re-downloaded.

[fringe zodiac]

Okay, great! Let me know if it happens again

[bright monolith]

Sorry my game's in French, but I think this is understandable, but yeah, don't have the option to get new soils, bug or not in your opinion guys? :/

[copper dagger]

i think you may jsut need to complete some of those incantations first

[bright monolith]

that's what I thought, but a friend of mine who is clearly less in advance than me have these, I have all the incantations he has, and I have some he doesn't :/

[copper dagger]

could be rng involved

[bright monolith]

yeah maybe :/

[neon orbit]

Hi Aggy! I'm not sure whether you keep track of such things, but I found the fix for my family sharing problem. It was rather odd, because I had already added/allowed the game (double and triple checked), but there were two extra steps that have never been required for any other game. I had to go back to Account > Family Management > Library, search for Hades, right-click on Hades II, and then explicitly allow the game for my son's account (see pic). Then, I still had to go back to the initial Manage tab, search for Hades II, and left-click on it there to give it a spiffy blue border. Weird.

Also, a big thanks to @lofty basin for help troubleshooting!! ❤️

[rough garden]

I'm about to buy Hades 2 on Steam, but I first want to know whether this game will later have any (paid) DLC. Is this known?

[eager yarrow]

we cant know for sure but considering this is an early access game that will get updated, i doubt it?

[rough garden]

Supergiant has been really good with all their games before, so I really hope they DON'T do any paid DLC.

Normally I don't buy EA games because I've been burned before with day-1 DLC and unfinished releases.

But, I trust Supergiant.

[fringe zodiac]

Thanks for mentioning that about thread permissions. This should be updated now for future threads in this channel

[zealous frost]

I dont buy EA games too but i make an exception for supergiant. Their EA approach is pretty good and their track record speaks for itself

[analog briar]

not known but given they have never had paid dlc ever thus far, pretty good chance they won't this time

[zealous frost]

If the content of a paid dlc can speak for its price, then i wouldnt mind a paid dlc ig

[rough garden]

Nevermind, I just now bought it. They have earned my trust over the years.

[pure stump]

i wasnt exactly sure where to put this but i had a weird bug where some sound effect kept playing everywhere in every location, even in the crossroads. Quitting and then restarting made it go back to normal, but still thought it would be nice to know?

[zealous frost]

True. Every game since bastion has been a step up and more innovative in a way

[pure stump]

I have a video of it, the sound had an origin point too, in the inaccessible trees around the crossroads. Really odd lol, once again, sorry didnt know where to put it or whether it was important enough as it isnt really gamebreaking.

[humble niche]

Thanks! For future reference, please report such things with F10 when or after they occur.

[pure stump]

my bad, will do!

[oak berry]

Hi there, I'm not allowed to post in the "feedback" channel so I'm posting here. I found a bug with the Umbral Flames and the Hammer that lets you deal 1500 per Omega-Attack but with +20 Magick.

The projectile doesn't fire and the Magick doesn't get consumed most of the times. I had no boons yet, but I had the Silver Wheel, which might caused some trouble.
Later in the run I picked up Apollo Attack, but that didn't solve it.

In the name of Hades, i wish you a good day, fellow witches and witchers

[humble niche]

Hi, please report these things with F10 in-game, thanks!

[eager yarrow]

you can also get the feedback role in #server-roles, but yeah, bugs go to !

[oak berry]

alright, gonna do that right away, thanks.

[loud aurora]

How come my Codex doesn't register all characters i encountered especially those with who i gained affection?

[west thunder]

anyone know where the save files are?

[river idol]

Where can I go to submit a bug report?

[eager yarrow]

you can press F10 in-game to report bugs

[eager yarrow]

%USERPROFILE%\Saved Games\Hades II\

[river idol]

THank you

[rotund fox]

I havent seen a proper place for it, but are there places to resquest a review key as a content creator?

[west thunder]

ty

[eager yarrow]

yep you can submit the form here https://www.supergiantgames.com/contact/

[rotund fox]

oh I see thank you, will do it!

[hidden ruin]

Does anyone know if there's a way to force Hades II to run on Windows 8.1? Like compatibility?

We get the message "An error occurred while launching this game: Invalid Platform".

[somber granite]

played the game for a bit and found a specific bug, i had Hestia's boons flame strike and the one where after stacking 300 scorch it would ignite and blow up. In combination with Daedalus boon which doubles your attack, there is a bug where the stacked scorch does not prock the explosion. I hope this wasn't too complicated to understand but thank you!

[eager yarrow]

please report bugs using F10 in-game

[waxen trellis]

Question: is this how the ||argent skull: aspect of madea|| is supposed to work? It doesn't seem to match the description but not totally sure if I just misunderstood

[toxic stratus]

Is there a way to report bugs in-game on steam deck?

[balmy dock]

I don't know if it's the right channel, but I would like to report on 4 copyrights that appeared today in some of my lives that I did for Hades 2

[eager yarrow]

afaik, bind the bug report button in the controls menu to an unused button and you can send it

[junior nacelle]

?sticky Please read through #h2-tech-fixes before posting!

[atomic wasp]

how to fix input lag

[untold sierra]

the description is wonky, yes; try to treat it like beowulf shield: load in shots and dash through enemy

[atomic wasp]

even in menu. tried everything

[acoustic barn]

i accidentally posted a bug in feedback on accident sorry!! but my attack button wasn’t working earlier, it would only let me dash and the dash would do my magic attack & not the regular one. i fixed it by force quitting and re-opening the game if anyone else is having that issue

[eager yarrow]

no worries, you can always report future bugs with F10 in-game

[eager yarrow]

#h2-tech-fixes message
did you try these fixes?

[atomic wasp]

i didn't try disabling overlays, sec

[acoustic barn]

omg i totally forgot that i could report with f10 thank you for letting me know for the future 🫶🏻

[atomic wasp]

oh, disabled xbox game bar and it became slightly better

[languid gale]

Hello there is a mistake in polish translation of Spirit Surge : In polish there is "Kiedy posiadasz ponad x mana " which means if u have more then x mana, but orignal english version says "While you have no more than" which in polish shuild be "Kiedy nie posiadasz więcej niż ". So it changes everything becouse now i know that i need have below x mana to proc spirit surge not have more then x mana.

[eager yarrow]

you can report such things with F10 in-game

[languid gale]

oh thank u!

[shell grove]

Yep! I did, I sent a few separate ones actually because it seems to be multiple menus with the same issue 😅
Thanks!! Game is lit so far I may have called off work yesterday xD

[topaz horizon]

anyone else playing with a dualsense and the dpad isn't working?

[tulip cargo]

I got softlocked in the first enemy encounter on chronos floor, used moon power that summons enemy, got "permanent in location" upgrade for summon, door to next room wont open

[thorny pasture]

I am getting a crash on startup with the following error:

sgg::ProjectileManager.:GatherThingsToDraw in
ProjectileManager.cpp:line 255
sgg::WorId::Draw in World.cpp:line 2506
sgg::GameplayScreen::Draw in GameplayScreen.cpp:line 216

Tried to disable firewall and defender, reinstalled the game, ran it as Admin, installed latest Nvidia drivers and MS redist and I still receive the same error.

[atomic wasp]

tried, there's still delay

[earnest cliff]

Hey sorry to hear that, could you follow the instructions at the bottom of our FAQ here to email us the mentioned files and we'll take a look!
https://supergiant.games/hades2faq

[atomic wasp]

changing resolution helps a lot, but playing with low resolution...

[fringe zodiac]

DualSense Dpad Issue

[atomic wasp]

from usual 1600x900 to 1440x900. input lag is gone, i can play even on maximum quality, but still low resolution :/

[thorny pasture]

@earnest cliff Done.

[earnest cliff]

Thanks!

[eager yarrow]

%USERPROFILE%\Saved Games\Hades II\ but steam should have cloud saves on, so they will transfer automatically

[junior nacelle]

?stickspeed 2min

[lofty basin]

I would advice against it as windows 8.1 doesnt receive security updates anymore and is very vunerable to viruses. You can update to windows 10 with the same hardware or 11 if you have something newer.
It's practically free

[warm dirge]

is there a way i can use my keyboard when pointing at enemies instead of using my mouse because i only use my touchpad which makes it more difficult for me to play

[worthy pelican]

I found a bug playing the Skull and the first boss of Olympus Cyclops , if he eats you while the skulls are either out or they're traveling toward you (not sure which one caused it), you can't use your attack anymore for the rest of the combat. They counted as 2/2 as if i still had them (I had the hammer blessing that makes them return to you automatically), and it fixed itself after changing zone

[warm dirge]

like im not using a controller im just using my laptop to play

[fringe zodiac]

Hi Gabs, sorry for the inconvenience. There isn't a way to change this currently. However, this would make good feedback in #h2-feedback as I've seen it come up a few times today.

[warm dirge]

okay thank you <33

[atomic wasp]

this is so stupid but it works. i changed resolution from 1600x900 to 1440x900, drew black rectangle in paint, pressed f11, used deskpins to pin game above image and done. no input lag

[scarlet oak]

my controller is drifting, but ik it doesnt have drift. could it be steams fault?

[prime sun]

hey how can i make my hades fullscreen on an ultrawide without it stretching

[magic pawn]

can anyone use their sticks on their xbox controller? me left sticvk just adjusts my computer volume and my right moves the mouse cursor.

[warm hill]

The game isn't recognizing my dualshock 4 controller at all. :c

[hasty walrus]

is there a way to remove the game version on the top right?

[crisp sluice]

Hello I need some help I try everything but my game dont want to create a save files please someone help me !

I just loose 9 hours for nothing and I dont find the solution for save

[wild condor]

Where can I report replicateable bugs?

[eager yarrow]

you can press F10 in-game to report it

[wild condor]

Hmm. Can't press F10 on steam deck virtual keyboard as far as I can see

[eager yarrow]

you can bind bug report button in controls settings, i think

[worldly bobcat]

Can someone PLEASE help with ps5 controller issues. I cannot get my controller to aim correctly no matter what I do. Had ZERO issues with Hades 1.

[wild condor]

I was able to bind F10 to one of the back paddles after you reminded me rebinding in general was a thing. Thanks!

[wild condor]

My wife and I are having aiming issues on steam deck too btw, seems like it's just a bit wonky on non Xbox pads rn

[fringe zodiac]

Aiming Issues

[worldly bobcat]

Thanks for the reply, I'm sorry you are having issues as well. TBF though, wonky is a pretty big understatement, at least for me. I cannot aim accuratley; its unplayable for me.

[pearl cape]

anyone get this weird freezing when trying to enter rooms that lasts for about 10-20 seconds? A background of Olympus even pops up randomly sometimes. could use some help on this..

I tried enabling fullscreen, setting graphics quality to low, turning on vsync, selecting my GPU, and turning off G-SYNC. I also play on a 165hz monitor and 2560x1440 resolution.

Now, in the past I've uninstalled and reinstalled a bunch of Microsoft Visual C++ programs, so I assume the problem lies there. Or, I just got an unlucky install and need to uninstall and reinstall the game. My computer despite its consistent performance acts up in shortened, yet weird ways in the past, and the freezing in between rooms in-game is no different.

[sturdy wave]

Where can we report bugs

[pearl cape]

my issue in particular may be a bug, but my main concern is that it may be unique only to me.

and, I never had this issue back in the first Hades game, so this is unusual.

[prime sun]

how can i make my hades fullscreen on an ultrawide without it stretching

[pale copper]

Upd: restarting PC helped. for now...

on the main monitor, Windows toolbar is on top, no matter if it's Fullscreen or Borderless. It only happened now after playing through Remote Play and coming to see that it was running on a different monitor.

Reset doesn't do anything. Changing monitors either.

[fast tree]

Hello, its not really technical but it is an issue. All my hades 2 video are being flagged by youtube, someone named "Darren Korb" (love your work) isn't happy about it.

I guess there's a mistake in youtube's side but maybe you may look into it ?

[junior nacelle]

Hi there, this is not an intentional flag from us. We are currently looking into the issue. 👍

?stickstop

[silent sedge]

I just got bricked at a gifts of the moon screen after selecting the healing thing. I tried f10 but game froze

[junior nacelle]

?stick Please read through #h2-tech-fixes before posting!

Bugs can be reported in game with F10.

[junior nacelle]

The game will automatically pause itself when F10 is pressed. The debug screen may have opened under your game window.

?stickspeed 2min

[silent sedge]

It hasnt, sadly 😦

pause popped up but nothing else

[finite coyote]

Hey got weird random small fps drop ( stuttering ?) mostly when entering in a new area. Not anoying because it rare and not in combat butt still . ( 120> 100/90 fps ) Does game support bad g sync or high frame rate ?

[junior nacelle]

I'm sorry to hear that - please check through the FAQ here for recommended crash fixes & the best steps to contact us for technical support if they are not helpful.
https://supergiant.games/hades2faq

[pearl cape]

I'm not getting this issue anymore ever since I uninstalled and reinstalled. Hallelujah.

[junior nacelle]

?stick Please read through #h2-tech-fixes before posting! Bugs can be reported in game with F10. 🐛

?stickspeed 2min

[dense bear]

Not quite a technical issue, but I'm putting content up on YT, and the videos originally cleared of copyrighted music at first, but after publishing, I'm getting hit with em. Can we either get that figured out, or put a "streamer mode" option in the game? Makes it hard for content creators to do content when we get hit with copyrighted music. Thanks!

[misty aurora]

… think im softlocked, i have the duo (apollo + hera) that makes the first guy i slay to come back, and now no enemies are spawning and i cant leave

[junior nacelle]

Hey there, thanks for letting us know. We are not intentionally sending claims, and are looking into it ourselves currently. Would you be able to send us the info on your situation here? https://www.supergiantgames.com/contact/

[old marsh]

Hey ! I'm wondering if this is the right place to report typos and mistakes in translation of somes games elements

[ashen bough]

For Linux users not on the Steam Deck; if you're not booting up right away. Try the following launch options:

DXVK_FILTER_DEVICE_NAME=3080 %command%

Where it says "3080" put your GPU's model. That just happens to be my own.

[merry halo]

Hi, do we have a date to implement Steam Achievements? Will my save receive achievements after this implementation?

[torn rune]

when I launch the game, the loading bar gets stuck around 80% and I have to reset usually twice and then it loads just fine

[wary imp]

Hey I'm not sure if this is where to report this, but I ran into a bug with Moros's pin. At the end of the "Nemesis gets a free swing" encounter she had dropped me past 0, triggering Moros's countdown. because I was still alive due to the temporary invulnerability though I was able to pick up the moon boon. While I was in the Path of Stars menu, Moros's countdown ran out before I could finish making selections and I died while still in the Path of Stars menu. When I respawned, I could only move by dashing/sprinting in straight lines, and whenever I was in a menu, pressing "a" to select an option made me dash instead (while still in menu), and the note "press 'a' to select" would disappear from the menu. When changing to a new location, my movement would return to normal but as soon as I would open any menus like boons or shops, the same problem would occur and my movement would become limited again. Reseting the game fixed the issue, but I figured I'd report the bug anyway. I know there's probably dozens of little different things could have been the actual cause and its super niche and probably hard to recreate, but there you go. (I'm playing on PC through Steam, using an xbox controller)

[finite coyote]

i reinstalled game and did all recommended actions in tech faq, same issue with ( very) small drop during transition between area, noticeable only when a large amount of enemies spawn in same time. Tested with a different pc same result. It is normal then ?

[willow cairn]

I had a glitch where I was stuck charging my omega attack once I attacked. Once I returned to the main menu and went back into the save it happened again. I tried a new save but it kept happening. It happened with all weapons and only stopped briefly when I dashed, it stopped in the crossroads hub. I fixed it by closing and reopening the software.

[balmy vector]

does anyone know how I can get some dark crystals ?

[prime sun]

i have an ultrawide monitor and i cannot be in fullscreen without my whole game being stretched

[velvet aspen]

i think everyone just consumed a bit too many nectar bottles so they're a little wider

[earnest cliff]

Can you take the game out of fullscreen and set it to borderless?

[prime sun]

my taskbar covers my gold that way and i want to see my gold count

[earnest cliff]

Ok, have you tried changing your resolution? It seems like the game might be set to a resolution that doesn't match your monitor

[prime sun]

i haven't seen an option to change my resolution

[earnest cliff]

It's under Options -> Display -> Resolution

[prime sun]

nevermind i see it now

thank you i dont know how i didnt see it earlier

[hidden ruin]

Both of our desktops have motherboards so dated that they don't make parts to plug into them anymore. Concerned that Windows 10 would render them nonfunctional.

[verbal falcon]

Im stuck on the, “Unable to Read Data” screen, ive disabled anti virus software and tried multiple different things, the tech fix for it didnt work, dont know what else to do

[sacred rain]

saw a bug with artemis and went to f10 and it froze my whole game

ending f10 in task manager fixed that but does anyone know how to prevent that

[hollow osprey]

Hey I'm having issues with the game on steam deck. It frequently freezes then reboots. And this tends to make me loose all my run progress. Makes the game unplayable and I don't know how to fix it

[fringe zodiac]

Steam Deck Crashing

[fringe zodiac]

F10 will freeze the game in place and sometimes take a few moments to appear. You may need to alt+tab a couple times, and maybe click with the mouse to get to the window.

[pastel anchor]

Are the chaos trials supposed to automatically update when you activate new weapon aspects? Am unsure if Im running to a bug because ive upgraded multiple weapons with new aspects and I still only see the three starting chaos trials.

[crimson idol]

Have you tried doing any of em? I did one and more unlocked, and I don't have any aspects besides Mel's

[wispy prairie]

omg i sent a report about how hades is just looping a come here sign in a cut scene when i just found out its no longer a cutscene

[pastel anchor]

Yeah ive done all three of the trials

[crimson idol]

Did you beat Chronos? Unlocked the surface?

[wispy prairie]

yah and i thought it was a cutscene lol

o u were talking to someone else nvm

[pastel anchor]

I unlocked the surface and beat eris, haven't beat chronos yet

[crimson idol]

The three trials you see, 2 Erebus and 1 Oceanus?

[pastel anchor]

yeah

[crimson idol]

The other 2 I have are surface ones, I believe

maybe you need some trigger?

[pastel anchor]

hmm maybe

guess ill just keep messing w the game

[crimson idol]

Oh, do you have all of the weapons unlocked?

[pastel anchor]

I do have all of them unlocked

[sweet delta]

I may be missing something simple but I cannot properly move my friend's PC save file to my PC 😔
I move the folder to Saved games and overwrite the existing hades folder, but when I boot the game it shows me only empty saves and the folder is overwritten
I have steam cloud save off for troubleshooting
I have updated my game and asked my friend to send an updated save file so we're on the same version
I have confirmed my friend and I are both launching via DirectX (if that matters)

[hollow burrow]

Hello, I've won the game many times and achieved max friendship with many characters. However, I'm having trouble with Eris at the base. She doesn't let me gift items to her. I'm not sure if this is a bug or if there's something I need to do in-game to unlock the ability to start becoming her friend.

[frosty trench]

Same problem

[wintry harbor]

Hey everyone! Has anyone encountered an issue where trying to close the game freezes the application and it can’t even be terminated with task manager? I’m currently in the process of restarting my computer and it’s even hanging while doing that 😅

[full ibex]

hey quick spoiler warning!

During || a flashback between Hecate and Hades in Hades Bed chambers where we learn about Hades giving Melenoe away, after their brief talk, with Hecate teleporting away, Hades remains idle and my game becomes stuck ||

[weary echo]

Have you|| completed her boss fight? How many times? Atm she can only be ranked up to lvl 4 using nectar. ||

[limber willow]

I thought it was stuck too, but you can actually just control ||Hades|| XD

[full ibex]

Thanks for the help, thats so crazy

[waxen forge]

I've done a bit of reading on input issues people are having, i understand that currently there is no animation cancel using the dash, that's not my issue, my issue is that the game only registers my attack inputs randomly, sometimes it will just not output an attack after pressing the button repeatedly for up to 4-5 seconds, I'm playing on an Xbox 360 controller for the record

[forest vessel]

I don't know if this is the right channel to ask, but is the cat that you can make your familiar always at the pier or is it only sometimes there, because I want to bond with it but it's not there

[weary echo]

Are you using any other controller or software for recognizing a controller? I had a similar issue with my DS4, but shutting down DS4Windows solved my issue.

[weary echo]

Once it moves to the pier it should always be there. (At least it was for me until I bonded it)

[waxen forge]

My controller will only do wireless, and as Microsoft no longer offers official drivers for connecting to an adapter I am using a third party adapter and unsigned drivers

But I have no issues in other games

[weary echo]

It's possible those drivers are causing some kind of interference with Steam's own controller stuff. Have you tried playing around with the Steam settings?

[waxen forge]

I disabled steam input

I can't connect the controller at all without using the adapter which needs that specific driver

360 pads are not supported anymore

[weary echo]

Hm

[waxen forge]

I feel sad because I saved for a while to play this

[weary echo]

Is it just the attack? Or is it any action, like dashing?

(trying to think of things you'd tap the button for)

[waxen forge]

The cast doesn't seem to have this issue strangely, just the X button

The menu controls are also sluggish and won't let me get out of menus until repeated B presses

[weary echo]

Can you rebind buttons in the game yet? If so, have you tried swapping attack to another button to see if it's the attack "code" itself vs the button being weird?

[weary echo]

Ah okay. So it's anything then it seems.

[waxen forge]

I have tried lowering the resolution, lowering quality, disabling v-sync and vibration, allocating more priority to Hades 2 in my computer settings, relaunching the game, restarting my computer, and refreshing the controller drivers

[weary echo]

I don't think it has anything to do with your video quality, memory, or power settings. It's clearly a controller issue.

[waxen forge]

I heard such glowing praise even in Early Access, I figured this wouldn't be an issue but from what I'm reading this is a widespread issue

[weary echo]

From my brief research, it appears that the wireless 360 controller is hit/miss with a variety of games since MS ended official support for it.

What you could try is use FakeInput to disguise the controller and trick the game into thinking it's a DS4 or Xbox One controller

[waxen forge]

Well I won't be able to afford a proper new controller for at least a year so that's sad

[wispy rapids]

I made Frinos my familiar, but I'm not getting the incantation for Beast Loved Morsel; it sounds like it's supposed to be immediate? But it seems to not be showing in the cauldron for me

[waxen forge]

I'm gonna try with KB+M to see if there's a difference

I can report that my controller is the issue. It is functioning perfectly fine, mechanically, it's just taking issues with Hades 2.

KBM feels just fine

[weary echo]

Stupid question, do you power the controller on before starting the game or after?

[waxen forge]

Before

I always have my controller paired as I used as a mouse in desktop mode, however I disabled steam input in-game

I submitted a bug report

[weary echo]

The only other idea I have to enable Steam input after the game is open and configure it as a "custom controller". You may have to assign buttons and stuff. But it could be a band-aid for now.

[waxen forge]

I'm gonna try playing with Mouse + Keyboard for now

Real bummer, would like to hear some response on any input issues players are having beyond just simple "unplug it and plug it back in" hot fixes. I'll give it time

[carmine pewter]

Literally just use a supported controller. Developers cannot prioritize controllers Microsoft themselves are not even supporting anymore for an early access game. I understand why you would be upset about it though!!! But this sounds like a very niche issue

[waxen forge]

Having not had any issue with any game previously, I disagree with this, its not just happening on legacy controllers

[twilit arrow]

Is this where I report a minor bug I experience?

[hasty frost]

Dunno if bug or skill issue but I got to ||Eris's|| final phase and was completely unable to dash. Could still move and attack but I couldn't dodge any of her attacks, also couldn't reach her either, so I just died for nothing 😦

[errant bough]

Trying to upgrade priming specials like winter coat too high will result in negative priming, which currently doesn't make sense.

It would be good to either floor those or just outright not make them upgradable, as eating slots to save 2 primed mana doesn't seem rather reasonable

[twilit arrow]

This happened to me too during my first ||Scyla|| fight

[hasty frost]

F

[waxen forge]

Interesting

I have new feedback to report: Disconnecting and reconnecting my controller mid run and then starting a new run appears to have fixed or mitigated the issue I was having.

[jaunty gate]

wired switch controller issues: hi y'all, my switch controller isn't correctly showing in-game as of today. the inputs are *working *, but the menus/tooltips/etc are showing keyboard controls. it was showing correctly yesterday. i've tried the troubleshooting steps in #h2-tech-fixes, opened the game with steam inputs enabled and disabled, in big picture, with a different switch controller, restarted my computer, verified files, and i'm still having the same issue. the game is playable but it's a pain not seeing the correct inputs - anyone have insight here?

[twilit arrow]

When I beat ||Chronos||, this sound effect followed me and could be heard from quite a distance, even followed again into the training grounds.

[viral prairie]

I just had this issue with ||Cerberus|| ! Dash was suddenly disabled. Was on a good run too. First bug I've encountered though.

[hasty frost]

Yeah mine was on a good run too. Still had all my DDs 😦

[waxen forge]

Question: is it an intentional design decision to slow down the pace of combat and not allow the player to use dash as an animation cancel?

[mental niche]

I’m hoping to get some help with a frame rate lagging issue. I’ve followed all the steps provided by #h2-tech-fixes and I’m still having issues with my game stuttering.

[compact atlas]

Hi all, not sure if this is the right way to share this (just saw the note that F10 should be used in game), in my last run against the Zone 1 boss, ||when Hecate cast the spell that turned Melinoe into a sheep her and Hecate|| were covered briefly by a black square which then blinked a few times and went away

[elder leaf]

Hello, I am having a problem with trying to find the cat I was able to pet it once but I cant seem to find it anywhere it is supposed to be is this a bug or am I doing somethin wrong?

[crimson idol]

I think I figured out the unlock conditions for the trials. You just need to have beaten or been to the needed location, unlocked the necessary aspect, and received the right keepsake. That's all. Not bugged after all.

[gloomy plaza]

I am having trouble navigating the tech fixes. It could just be that I am uneducated in the matter. I had a previous save that I played for about 14 hours, but now whenever I try to open that save it says "connection from you graphics device lost." I have verified the files, uninstalled and reinstalled the game. I can still boot up the game just fine, and I can play on a different save file without any issue. I think where I am least educated, is I am having a hard time finding the "%USERPROFILE%\Saved Games\Hades II\GlobalSettingsWin.sjson" I am not finding anything like this in the Hades II game files or my user profile on my computer.

[knotty panther]

I ran into this issue after some of the standard Encounters resolved, my Dash was disabled.

[pastel anchor]

Ty 🙏

[knotty panther]

During play in the Mournful Fields, I hit F10 to report the Dash being disabled, and the game has entirely frozen and not recognizing input. I'm hoping the "send tech report" feature is "on" (I'm not sure) but I'm really bummed to lose the rewards from the bosses.

[hollow lynx]

Sometime you might have to alt tab a couple times as the bug reporter probably got lost behind your game

[neat sphinx]

When in the options->audio menu while using a controller: cannot go down to "RESET" to revert to default audio settings.

Set the controller down, use the mouse to click the button, pick the controller back up. Inconvenient.

You can scroll to it on the other menus, just not the audio menu.

Edit: created a bug report using F10 in-game. Apologies for posting here.

[wooden jackal]

How do you delete a save file? If you use the delete button in game-it doesn't actually delete that save slot unless you overwrite it. I tried going into the game files, but I can't find my saved games

[eager yarrow]

the game will not fully delete a save file until you overwrite it with another save, to prevent accidentally deleting files. if you want to manually delete it, the saves are located in %USERPROFILE%\Saved Games\Hades II
i recommend making a backup before doing do

[wooden jackal]

thank you

[eager yarrow]

additionally, if you ended the run you may be able to restore your progress using this method if you haven't started a new run - #h2-tech-fixes message
be sure to make backups of your saves before moving them around

[velvet parrot]

i'm currently stuck in a cutscene after ||a lost chronos boss fight, it is the flashback with hades and hecate|| and after quitting out several times im still stuck. the cutscene finished and ||hades|| is in his idle animation with no dialogue. i still have control of my cursor and everything but i cant seem to progress :(

[eager yarrow]

try walking around as hades, and if the game is still unresponsive, please report it as a bug

[velvet parrot]

wow thank you so much i feel dumb 😭

[gloomy plaza]

This helped me with my issue too! Thank you so much!

[eager yarrow]

@lapis elm please report bugs using F10 in-game instead of the feedback channel

[lapis elm]

ah sounds good, I didn't capture it in time in game though

is there a run-history thing so I can share the build that caused it

[rough garden]

I noticed two bugs:

1. The scroll wheel doesn't work in the 'recent remarks' screen. Maybe also not in other places, but that's where I just now noticed it.
2. The game doesn't have an icon in the taskbar (see screenshot):

[eager yarrow]

IIRC, a shade in the tavern area

[lapis elm]

oh I don't think I unlocked the ||crossroads taverna|| yet?

[eager yarrow]

i see, try reporting it with F10 anyway and just describing your issue?

[rough garden]

I can't report that bug with F10, because I can't include a screenshot there.

[eager yarrow]

you could always link the image in the description of the bug, as an imgur link or another image hosting website

[gritty maple]

it happens to me too from time to time, even on OG Hades. Since it works now when I plugged in my controller and rebooted the game, it could be it's fixed, or that the bug (?) happens inconsistently

[subtle lodge]

how to report a bug with stuttering, if when you hit f10 due stuttering game just freeze and "app doesn't respond" appear, but if you wait around 5-10 minutes without f10 it is continue to work just fine another 30-60 minutes. This happens only when you interact with something, never in a fight tho

[humble niche]

Next time the stuttering happens, try to close the game as soon as you can (after you Quit to Menu, so that your progress gets saved). Then please email [e-mail] with the following:

1. Your DxDiag: https://support.microsoft.com/en-us/help/4028644/windows-open-and-run-dxdiagexe
2. Your Hades II.log located here:\Users[username]\Saved Games\Hades II\Hades II.log
3. Description of what you're experiencing, in what situations etc.

Also, it might be worth checking #h2-tech-fixes for potential fix, especially this section: #h2-tech-fixes message

[humble dock]

(Tiny update) I’m thinking my Steadeck oled being stuck at early access screen has to do with not recognizing the steamdeck controls. Bring up the keyboard, via the … menu (shortcut doesnt work) and enter and thenshift plus up down allows me to go through the menu, opening controls shows me keyboard binds.

And forcingg the controls in the option menu doesnt help.

[subtle lodge]

Done, thank you. Is it possible to limit fps? Maybe it can solve this problem.

[humble niche]

Only with VSync as far as I know... But might be still worth turning it on and looking into your monitor refresh rate, to set it at 60.

[hollow lynx]

there are external programs like rivatuner that can do this

as well as through geforce experience or radeon chill graphics card features

[queen yoke]

I've enabled timer display and its not running

[subtle lodge]

true, thank you for reminder 🙂

[humble niche]

Timer will only show during a run, not in the Crossroads. Perhaps that's the case here?

[hollow burrow]

CaffeineDemon - So far I won her I 4 or 5 time and I gave her each gift one time. but when I did she gave it back to me. But now the gift button not coming up anymore.

[half falcon]

out of bound skull after dashing. Killed my run

[hollow lynx]

that sucks to hear @half falcon , please press to submit a bug report, Thanks

[slim gulch]

Hey, I got your report, it's very useful and indicates that there is some issue when playing Bink files. We're looking into it now, but I was wondering whether you could try and verify your game files in Steam and see if that fixes the issue, as some of those files could be corrupt from the download process

[subtle lodge]

Sure, I will try this out and will tell you the result here

[slim gulch]

@ocean pollen Just had an idea, could you send me the log file the next time you experience the stutters? Could be useful like YinYangSoul's was. And, afterwards, try verifying files in Steam (if you didn't already)

[echo sun]

On steam deck and I'm having loads of crashes (screen freezes, steam deck icon shows and game closes). Before the update I had a few crashes, but was able to complete several runs. Now I'm lucky to be able to get through the first world. I only had a pop up about the crash once. Default settings for everything. Updated the deck and game. Are other people having these issues? Anyone found fixes?

[humble niche]

Have you tried changing to a different Proton version as per #h2-tech-fixes message ? Maybe it can also help with crashes.

[echo sun]

yeah, i should have said that i tried experimental and the latest one (9.something). thanks anyway!

[strong smelt]

Is anyone tested Fire Extinguisher of Hestia? I used it twice and I had a feeling that it doesn't make any damage or even healing enemies

[humble niche]

Please report such things with F10 in-game, thanks!

[light lark]

reported a bug with a translation

[strong smelt]

It's not confirmed, that's why Im asking for anyone, who tried this boon too

I need to capture video to confirm that

[tough marlin]

hello, i sell one molly flower on the start of the game and now i cant craft items with it, Erebus doesnt give any 😦

[wise patrol]

where to report a bug ?

[rancid remnant]

I'd like to transfer saves from one Steam account to another. It seems like moving 'saved games' isn't enough - the new account starts with nothing and overwrites the old account's progress. What cna I do?

[lone crag]

I've been crashing a lot lately with Hera's Hitch (Sprint), unsure if it's the combination of the Torch's Special or just that there's too much numbers popping off all at the same time, especially if there's too many enemies (Fields/Tartarus)

[humble niche]

Try moving the saves while the game on new account is open, so that cloud doesn't try to overwrite the save (as I think what's happening here).

[rancid remnant]

I remember that I already tried this, it still gets overwritten.

[honest raptor]

Yo, I'm stuck in a room, it says "foes near by" but the room is empty

[rancid remnant]

I wonder if the save files are under "%username%/saved games/hades II", though, since the game didn't even recognize that the saves are gone when I did that.

[honest raptor]

nvm it was a weird bug where the enemy was super far away. I was able to kill it though

[rancid remnant]

are the saves stored in somewhere else?

[humble niche]

No, the location you wrote is correct... Did you move the whole folder or just the save files like Profile1.sav?

[rancid remnant]

the whole folder.

I made a backup and then copied it.

[ocean pollen]

For sure! Is that via F10, or I need to pop out and cat something while it's running?

[subtle lodge]

I killed the process in Task manager, then you can see in log file (at the end), that it captured some errors like this:

[slim gulch]

you can F10 for sure if that works on your Proton setup, just put my name somewhere in the report

[uneven eagle]

hello chat does hades 2 have native 21:9 ultrawide support?

[humble niche]

Yes, it does!

[weary echo]

Which items are you gifting her? She only takes nectar and one bath salt so far.

[echo sun]

I’ve turned the display settings to medium and turned off vsync (no idea whether they’re both necessary or not) and have successfully completed a run without crashing! Rejoice!

[carmine prism]

F10 crahses my game

[humble niche]

Just to make sure: does your game closes when you're using F10, or freezes and/or game window minimizes? If it's the second option, then you can try to bring bug reporter window forward by using Alt Tab.

[orchid briar]

hi! what do I do if my keyboard doesnt have an f10 button, and if there is a glitch that happens so quickly that i cant screenshot it in time

basically there is a visual glitch that happens after i play the game for like a half hour or more but only when i go into new areas during the loading screen and so it goes by too quick for me to screenshot it and my keyboard does not have a function key row

[humble niche]

You can assign "Bug Report" to some other button. You can find it in Controls, at the bottom of the list. And F10 report would be useful for the issue you've described!

[orchid briar]

thank you i will do that

[grand gust]

is there a way to update a bug report?

[humble niche]

No, but you can send another report to clarify the previous one, just describe what the previous report was about.

[grand gust]

ty

[karmic sage]

Hello,
I've made a report, but I didn't know about the feature before making it. I have a screenshot (stated in the report) but wasn't able to have a way of linking it. It's partially visual, so I'm wondering if there's a way of giving access to my screenshot 🙂

[orchid briar]

mapped the button and the glitch stopped happening for now but i will actually report it when it happens again

[covert ivy]

Hello, I am unable to switch weapons and tools after unlocking the axe, has anybody been dealing with the same problem?

[pliant warren]

My Steam deck keeps on crashing and I'm wondering what is going on in the game that triggers it.
At first it was only the second boss' defeat animation (50% of the time the game would freeze and everything would crash). An uninstall seemed to have cleared the issue but today the crashes came back (once with the second boss again and once with a random battle in the surface).
I don't want to keep going at it too much for fear of stressing the system and these crashes are also not saving my progress.
I'm wondering if I should make another report in game or if anyone else using the same device has had this problem.
Sorry for the complaint

[next hawk]

I've got a bug that I can replicate, seems my game crashes in ||The Fields|| when I'm fighting, I've followed the guidance about turning on Graphical Tools with the Steam launch options on. How do I know if my report has been sent - I assume F10 is used when you encounter a bug in game, rather than a crash to desktop which is creating an error log I assume?

Every time I boot the game, I'm in the same location, I can play the fight and it crashes

[slim gulch]

do you get a popup specifying where the crash happened?

[next hawk]

Hey, nope - nothing - just a straight crash to desktop and the process ended. Is there a log file I can check somewhere?

[slim gulch]

we are generally getting all the crash reports, if you want, you can DM me the log, it's located at %USERPROFILE%\Saved Games\Hades II\Hades II.log

[old ermine]

I encountered a clipping bug in the Crossroads and reported it through the game, if theres any further explanation needed i can provide it

[subtle lodge]

Didn't help, I'll send you another report with log file, captured the better one

[sharp phoenix]

he does funny stuff ngl

[lilac creek]

I'm getting the 'A GPU crash was detected' thing and the fix in the #h2-tech-fixes did not work. Do I now just have to wait for it to get fixed somehow or is there another solution?

[barren pike]

I had a crash happen right as a hit connected for 529110 damage... And managed to replicate it on another run

[modest marten]

this boon is bugged

[empty silo]

So i just realised you can press F10 ingame to report Bugs, i had a translation issue and made a Screenshot but im not in the Dialogue anymore so how should i report it now?

[upbeat sedge]

So I get this lovely message whenever I start the game... I assume some dll file is broken/missing, but I have no clue about those. Could somebody help with that?

[lilac creek]

A simple pc reboot fixed it.

[humble niche]

The bug reporter should also attach a screenshot, so if you stumble upon that bug again, you can report it again. But if you've described what the issue is in your report, then we should be able to investigate even without the screenshot! 🙂

[humble niche]

Just to check: are walking up to the floating weapon to interact with it? As that's how you can equip them, rather than using selection screen.

[humble niche]

If you haven't already, try things listed here: #h2-tech-fixes message. Also, changing the Graphics Quality in Display Options to Medium or Low might help.

If it keeps happening, then please report it in-game if you can, thanks!

[humble niche]

Thank you, the F10 report should be enough for now!

[pliant warren]

Thank you very much, I'll try!

[jagged sand]

For some reason, Schelemeus disappeared from the Crossroads for me. Is this a normal part of the story or a bug?

[humble niche]

You can send an email to [e-mail], thanks!

[humble niche]

I'd suggest going through #h2-tech-fixes to see if anything there fixes this, starting with verifying the game files integrity and fully reinstalling the game. But other than that, the crash was automatically reported so it can be investigated.

[humble niche]

Try equipping a different weapon, he should appear.

[tender dome]

I don't suppose there's a fix for the issue where the cat won't show up at the pier is there?

[upbeat sedge]

I've already verified the files and did a clean reinstall of the game as well as steam itself... I've also checked my storage devices and some other stuff... the issue affects some other games as well, so I've been trying for a while... Hades is the first game to give me an actual error message though... but I don't want to start uninstalling and reinstalling dlls all willy nilly, because I don't really know what I am doing...

[humble niche]

Yeah, probably best not to fiddle with those files... But what you can do is update all your drivers. Maybe also do a Windows Update if possible.

[empty silo]

Just sent it, would i get notified if it got fixed? Because i dont think i will see the same dialogue twice so i can never check it myself

[torn rune]

ok I've tested this a few times now. every time I start the game after not playing for a bit, the loading bar gets stuck and I have to force quit the game. then it happens a second time, and on the third time the game finally launches

[icy lake]

since hades 2 is on steamdeck, does this mean it runs on Linux distros?

[errant bough]

There is a bug with death defiance that is dropped by NPCs like nemesis - while buying Styx from Charon's well correctly increments your death defiance dropped defiance can't be picked up

[mossy scroll]

If your playing through steam you can enable Proton which is sorts like a WINE emulator, and that let's hades 2 run smooth.

Source: I'm also linux

[placid eagle]

TLDR - I'm watching my friend's playthrough and typing the issue down since they just lost a very good run.
(Unfortunely, I don't have a clip of the bug in action, only of my friend's desperate attempt to out walk Cerberus and all the summoned minions in the arena. 😂)

All drivers are up to date, files integrity is fine.
Platform: Steam (Windows 11)
Playstyle: Controller
Weapon: Lim and Oros (Twin blades)

Issue: Dash and sprint was bugged out/disabled on encounter with Scylla and Cerberus.

• Ability to dash and sprint was somehow disabled when they tried to use Selene's Hex (turn into nightmare) during boss fight with Scylla (start of 2nd phase).

They did finish the boss fight without the ability to dash. (Dash was restored when they quit to save after said fight.)

• Dash and sprint was suddenly disabled during 2nd phase with Cerberus.

Selene's Hex wasn't activated during the first phase of the fight. (They only start to use it to save the run.)

[sleek parrot]

My dash was also disabled using Selene´s Hex during a really nice run just before battling Cerberus 😦

[mellow mason]

is anyone else having issues with fullscreen? mine is permenantly in window mode, tried changing the ingame settings, running as admin, alt enter, nothing works

[placid eagle]

OOOOH- My friend had to restart the game to fix that issue, but you can't do that during bossfights.

[stuck zenith]

Hey Hey!
Not sure where to post this, but I encountered a Bug that occurs always in the same moment.

[frigid geyser]

Is there a way to restore corrupted save?

[stuck zenith]

Basically crashes every time in this moment when I talk to Dora and Melinoe is assigning her.
Which means, I can't talk to Dora anylonger 😭

Boom and nothing happens anymore 😭

[split surge]

Is it a bug that i didnt get nightmare from the bosses even though i had fear on?

[humble niche]

Try the steps listed here: #h2-tech-fixes message

[humble niche]

You need to use a specific weapon with a certain amount of Fear against a specific boss to get Nightmare, so I'd check if you're meeting all the requirements, first. If that's not the case, please report it with F10.

[split surge]

Is it that the oath randomly slects a combo to get nightmare or what?
Cuz i havent gotten any nightmare yet with any weapon and it also doesnt give me

[marble oracle]

am i crazy or should this work?

meant to hover over divinity oops

[split surge]

Ive also come across a bug where time doesnt slow on the axe special even with the card equipped

[mossy scroll]

It says any other row, you made a column

[humble niche]

When you're at the Training Grounds and selecting Vows, the boss portrait on the left side will be fully highlighted (in full color, rather than faded) if you meet all the criteria.

[marble oracle]

OH I'M STUPID

[split surge]

Also this aint the right channel for build discussion

[marble oracle]

i thought it was a bug 😭 i'm just bad at reading

[split surge]

Aha ok

[split surge]

Is there like a guide to know what to select to meet to criteria?

[sly kettle]

Hello, I'm having problems opening the game, I have a screen popping up saying I dont meet the requirements. But I checked several times and I do, I updated my graphic driver and re-installed Visual C++

[sly kettle]

I want to believe my pc doesnt suck that much lmao

I verified game files and one had an error or sum, but it should be fixed now, still nothing

[humble niche]

All the information you need is at the Oath's altar at the Training Grounds.

[split surge]

Alr ill try to look

[vestal lark]

im on a ship, i have collected the reward but not chosen the next. should this (pictures) boon work? because it isn't
edit: i've chosen the reward and it worked again. strange...

[orchid briar]

is there any way to update a bug report, i reported something but it only happens on one save file and only after playing the game for like more than a half hour but i forgot to include that

[earnest cliff]

Hi, could you follow the instructions at the bottom of our FAQ to email us a copy of your log file and DxDiag? That will allow us to take a look at your system!
https://supergiant.games/hades2faq

[cedar flicker]

If you have the timer enabled, it doesn't count up between rounds either, so you can't use the pauses as a chance to reset

[cedar flicker]

You can just send in another one, and say that you're updating a previous report about such-and-such

[orchid briar]

oh ok that works

[vestal lark]

oki oki thanks

[blissful tusk]

Hi, quick question, experienced a bug that requires multiple screenshots to show (plus I'm on a new night now, though the screenshots are saved) - is it okay to report it here or would that be a waste of my time?

[cedar flicker]

I'd suggest uploading them to something like an imgur album and putting that link in an in-game report

[light dawn]

I sent a bug report and tried reloading a corrupted save by following the Tech Guide, but now Mel is stuck out of bounds! Do I simply have to return to the crossroads or is there a way to fix it?

[calm imp]

In the corner of this section there is a collisionless wall, allowing you to walk around the outside of the map

[modest marten]

Hi 👋 first time early access user. I couldn't do my dash during hecate boss fight I tried to key bind it but it did not work . I check my keyboard, everything is fine. So I don't know if it's a glitch or....?

[obtuse kindle]

Guys I just reported a bug where it wouldn’t let me pick an Artemis boom??

[opal mesa]

Sorry if this has already been answered, but I haven't used Steam in a while. Is my save file in steam, or do I have to manually export it if I'm swapping computers?

[analog kraken]

Hi!

I've read through the Hades2-Tech-Fixes and tried everything from there.
What has helped you if you've had crashes and don't anymore?

My setup:
Intel Core i9-13900KS
GeForce RTX 4080
RAM 64GB

Thanks in advance! For the occasional 5min I'm able to play, the game is soooo much fun. I've also spent a lifetime on the first Hades :3

[civic vigil]

Hi. Why do I heal enemies?

[limpid dock]

it looks like your scorch reset at some point, not that you were healing them

[civic vigil]

nono bros, its not 62% damage from this skill

look at the orange on hp bar

[limpid dock]

yea, I think that what is happening is that boon might have been glitching, so instead of triggering the damage, it reset your scorch stacks without triggering the damage

definitely use f10 in game to report the bug, because that doesnt look intentional

[civic vigil]

yeah +++

right

[civic vigil]

pls tell me name of this skill on eng

[limpid dock]

Fire Extinguisher

[civic vigil]

done

[lofty basin]

It has cloud save yes

[ruby glade]

To all the people who are looking for apple mac support, I've been playing using crossover 24.0.1 on my 64GB RAM M1 Max running Sonoma 14.4.1.

30 hours in, as far as I can tell the game plays flawlessly at the fully supported resolution. 0 crashes, and 0 graphical glitches/artifacts that I can tell. Can't comment on any other MacOS configuration.

I'm aware that of course it's not officially supported by supergiant, but in case anyone was curious for a point of data, hopefully they stumble upon this message if they search for a keyword 😇

[true furnace]

selene hex that resurrects an enemy when used on the sirens boss can trigger the arcane card Judgment multiple times when one of the band member's time expires.

[cedar flicker]

The orange on the HP bar is not damage you have already dealt, but damage that will be dealth by the Scorch over time. The boon that you highlighted makes it so that when enemies reach 300 Scorch, they lose all of that Scorch and take a burst of damage, which removes the orange from the bar

edit - after looking more closely, I see what you mean. It does look like Fire Extinguisher is still triggering, but it's hard to tell if it's doing the correct amount of damage

[civic vigil]

yeah already send

[cedar flicker]

If you haven't already reset, where were you out of bounds?

[cedar flicker]

If you haven't already, please report bugs in-game instead of here

[civic vigil]

zero i think
p.s. oh no, its look like 20-30%, but not a 62%
p.s2. could there be an error in the formula? maybe 100-62 = 38% damage?
p.s3. bruh no, it seemed, 0 damage

[misty shard]

I have every arcana unlocked yet I am unable to upgrade them due to the "Consecration of Ashes" incantation not appearing in the cauldron. I have attempted at least 40 runs yet nothing is showing up. Moreover, my altar always displays the yellow exclamation mark symbol but when I click on it there is nothing to do.

[cedar flicker]

Heyo - could you report this in-game with ? And same to @night warren

[civic vigil]

im edited my message, check it pls

[night warren]

Hello!

I'm not sure, but I don't think that an "open space" is supposed to appear at the bath. It happens every time when I jump at the direction on the screenshot.

[pulsar valley]

I feel like there's a "hitch" in my game every 10 seconds or so. This defintely did not happen to me yesterday, I've tried restrating the game and my graphics driver is the same as yesterday (and is up to date)

[cedar flicker]

As I said in my previous ping, and as per the stickied message here, please report bugs (including out of bounds spots or visual glitches) via

[cedar flicker]

have you tried rebooting? And there are some other things to try in #h2-tech-fixes if that doesn't clear it up

[pseudo fractal]

This is about the cronos fight so dont spoil yourself, ||during second phase when he does the huge 999 damage attack i still got hit when i was standing where i needed to||

[pulsar valley]

Haven't yet I'll try rebooting - its weird because I didn't have it yesterday and nothing's changed and its EXACTLY the same time interval maybe 8 ish seconds?

[cedar flicker]

Even if you're past the fight, could you still report that in-game? It's easier to track bug reports that way. And if you remember || roughly which part of the clock you were on, that would be helpful for tracking it down ||

[pseudo fractal]

oh i didnt know i could do that will do, also ||I was standing right on the gold number||

[cedar flicker]

do you remember || which number/area of the overall clock? That would be the most helpful ||

[pseudo fractal]

||I believe it was either 3 or 4, i know it was the middle right of the clock||

[cedar flicker]

excellent - include that in the report as well, then, please

[pseudo fractal]

will do thank you!

[civic vigil]

and another one xd.
where my slow mo?

[cedar flicker]

Please report bugs with - you don't need to also report them here. If you think a video is necessary for the bug report, then please upload it to a hosting site and include the link in the report

[civic vigil]

I just want to make sure this is a bug and I'm not mistaken
thx

[cedar flicker]

I'm not certain if it's a bug (looks to me like you charged up so fast that the slowdown didn't start), but it's better to err on the side of reporting

[civic vigil]

yeah okay, sure

[modest marten]

Hey can I report a wee bug? dont know if its been said already

oh amazing

just to give a rundown, basically if you enter a chaos gate with armor you take no damage, dont know how replicatable it is yet

no armor or health dmg at all

[cedar flicker]

please make sure to also report it with

[modest marten]

tryin but dont see any dialogue box, maybe because im in a run? will try after

[reef needle]

trying to take off all my arcana cards so i can complete a fated prophecy but the queen is always staying active

[cedar flicker]

Could you report that in-game with ? My guess is the intent is that having 0 cards activated shouldn't trigger it

[prime echo]

hi, i had a few minor bugs and im reporting them as i go,but there as 2 bug that are making me think my save might be broken in some way, i tried reisntalling the game but nothing really changes

[hallow sparrow]

hi,After I defeated the mermaids and advanced, the game remained on a black screen permanently, I had to press alt f4

[cedar flicker]

Heyo - what's up?

[cedar flicker]

Thanks for the report - you may be able to recover some of your mid-run progress using the steps towards the end of #h2-tech-fixes . When you get back in, could you also report that with , so it'll send some info to the devs?

[hallow sparrow]

Okay

[prime echo]

none of my sprint boons ever worked, and ||eris never showed up, i was talking to a friend, was she supposed to be guaranteed?||

[brazen flume]

"GPU Crash detected" when i boot the game...? 😭

[cedar flicker]

Even if you press and hold dash? And || I'm not certain that she's actually guaranteed to show up where you're expecting her - that's worth reporting just in case. I do know she is guaranteed to show up later though, at a certain point. ||

[cedar flicker]

Heyo - please check the end of #h2-tech-fixes for some steps to try

[brazen flume]

... i don't know what to do about this....
Trying to update my driver

[silk lynx]

||Hello, do you know if the aspect of persephone for the argent sull is working properly ?||

[cedar flicker]

Please spoiler tag things, even here - but to answer, || I'm not sure, honestly. I've sent in a bug report myself, I'd suggest doing so as well. ||

[prime echo]

i dont think so, the sprint works as if it had no boons, both before and after reinstalling, i will try once more to be sure before reporting this one. ||At first i didnt even know she was a thing, i was looking at a stream to check how their sprint boons worked to see if i was missing something and found out about her in the stream, talking to my friend he said that she showed up every time he went to a new area for the first time, but i went all the way to chronos twice by now and nothing||

[cedar flicker]

Do you get the increase sprint speed, at least? And || I can't say for sure, unfortunately. It's possible there's some sort of trigger that you hit, or missed, that changes whether or not she shows up. ||

[prime echo]

I dont think i noticed any difference in speed, about the other thing, you think i should report it too?

[analog kraken]

This is the main crash i get on EVERY single run. 😦

[cedar flicker]

may as well, just in case

[cedar flicker]

There are some things to try in #h2-tech-fixes . Beyond that, you may have to wait while the devs investigate and fix the issue

[analog kraken]

Yeah tried all of those.

[brazen flume]

I get that exactly just when i boot up the game 😭

[smoky socket]

dark form hex doesn't let me use the attacks anymore after i quitted and went further at a diffrent time

[earnest cliff]

Hey sorry about that, Dark Side should work properly on your next run, but please let us know if it's not!

[smoky socket]

so this run is just locked?

[earnest cliff]

Dark Side itself may not work anymore unfortunately but the rest of your Boons should be fine

[smoky socket]

i using it so much :(

[earnest cliff]

Understand, sorry about that, we're still working out the kinds at the very start of Early Access here!

[smoky socket]

i understand, just sad that it happened

[celest surge]

I'm having crazy input lag for my controller on an ROG ALLY. the Z1 extreme model. Have tried everything from using different controllwrs, resolutions, disabling vsync and fullscreen. Doesn't solve it. Anyone else?

[little ivy]

How do you file bugs without F10, e.g., on Steam deck?

[cedar flicker]

You can email [e-mail], attaching a screenshot and whatever system info you are able to include

[little ivy]

Thanks!

[twin tiger]

what does this symbol mean ?

[cedar flicker]

Please direct gameplay questions to #h2-builds-and-combat or #h2-discussion - you can include images via link, just not upload them directly

[fringe zodiac]

I'm having crazy input lag for my

[grim violet]

How does the game run in a decent old system? Ryzen 3 5300u (yes I’m a laptop gamer)? For reference Hades 1 runs fine at 1080p (60fps almost always), but so far I’ve seen a great graphics improvement with Hades 2 so I’m kinda scared

[bitter flicker]

I'm only experiencing frame rate drops in fields of mourning. Is this a known issue with the area? I'm kinda hesitant to lower my settings just because of this one part of the game..

[low pecan]

so during the run I had this on and could use her abilities, but after upgrading twice and reaching the purple upgrade on the Hex I can no longer use the left or right click abilities while in that state, a bug or am I missing something

[cedar flicker]

That sounds like a bug - please report it in-game

[low pecan]

will do a shame this could be the run I do it

[cedar flicker]

good luck either way

[low pecan]

thank you 🙏

[manic ibex]

not sure if this is likely a bug or just rare or something else, so i'm asking here first before reporting, how weird is it that ||i have 3 of the same boon showing here||

[cedar flicker]

|| from what I've seen, totally normal ||

[twin wharf]

Hi, I read through the faq and don't think I saw it (might've missed it) but my game crashes every time i try to close it and I can't even force close it through task manager because it says it has stopped working. Is there anyone that knows how to fix it?

[sick grove]

The fish in the second stage boss is buggy in the casting animation

[cedar flicker]

could you report that in-game with ? Even if you're already past the event itself

[latent geyser]

I had this as well but only after the latest patch. Also reported in game.

[cedar lotus]

I caught almost a softlock: when I spent death’s rebuff simultaneously with the transition of the battle phase with Kronos to another location, the slowmo after death’s rebuff was preserved in such a way that I do not have invulnerability, I move at the same speed as in this slowmo, but at the same time the speed and damage Kronos as in a normal battle, in general, the animation of death's rebuff is the main weakness in the battle with Kronos, because in my last race I caught the last death's rebuff and Kronos made an attack when I need to reach a certain mark on the clock and I just didn’t have time, because for animations

[cedar flicker]

Thanks for the report! Could you also report that one in-game, even if you're past the fight?

(also, please spoiler tag details about the fight, such as || moving to another location or the clock || )

[cedar lotus]

I don’t know where to do this in the game, I didn’t see this option in the main menu

[cedar flicker]

You can report bugs by pressing on your keyboard

[cedar lotus]

Ok, thank you

[drifting cobalt]

Encountered a bug, Melinoe is unable to turn around or interact with objects. ||Like the sealed items in the Mourning Fields|| She also cant sprint. If I want to turn, I have to attack in the direction I'm trying to turn towards. (I also already reported it with F10, but wanted to post it here too.

Tabbed back in and it kinda just fixed itself.

[whole wraith]

is this a bug, im not getting the reward

[cedar flicker]

if you think you've encountered a bug, please report it with . I'm assuming you're unable to select it on the left-hand side to claim the reward?

[whole wraith]

nah its just there

guess ill report it then

[uncut spruce]

anyone aware of any known issues around ||the familiar encant unlock||?

[cedar flicker]

what issue are you encountering?

[uncut spruce]

i just don't have it yet, have beaten ||hecate|| ~20 times and finished ||both runs|| which as far as i can gather is the unlock condition. ||biscuits|| showing in my inventory too. obviously might just be that i have to play more, was just wondering if anyone was aware of anything. there's someone else in discussion with a similar query too

[heady sorrel]

just reported this in game but thought i would do it here too after i channeled a cast i became stuck in slow motion while the mobs were at regular speed finishing the room and going through the door cleared the issue but i got it again later in the same run fighting Chronos and died to one shot mechanic

[bleak plinth]

i think someone mentioned you have to have used the tablet or something? ive had someone else tell me they've had the same issue so you're not alone

[uncut spruce]

that might make sense, i've done one fishing run and 0 tablets, was gonna try that to fix it next so helps to know that it might help haha. thanks!

[bleak plinth]

no problem, hope it helps!!

[open osprey]

can i port my technical test save file?

[cedar flicker]

No, the Technical Test save files do not carry over

[primal shoal]

Has anyone been able to fix not being able to attack in Nightmare Form after exiting and resuming the game? I based my run around it and now I can only use snare and it basically just killed my run 😦 I reported it with F10 but I would like to save the run if possible

[open osprey]

damn, that sucks, shame i have to play a great game, again, lol

[cedar flicker]

This is a known bug - I don't know of a player-side fix, but the devs are looking into it on their end

[primal shoal]

Okay thanks

[tiny bobcat]

i updated my audio drivers like in the tech fixes but it still has no audio. how do i fix?

[brazen flume]

Well, i deleted it to get a Steam refund... ... Microsoft Live couldn't help me either... i hope it releases on Switch or something soon..

[analog folio]

so I ran into what looks like a bug but I used Radeon's replay option to save a vid. This was before I knew about the F10 bug submission form so I'm not sure where I can submit this now..

[cedar flicker]

You can still submit the bug report, even if it's after the event. If you want to share the video, you can upload it to a hosting side and include the link in your report

[analog folio]

awesome, thanks

[twin verge]

So Nemesis just offered a trade for more money than I actually had on me, is that intentional?

[warped jackal]

I didn't know how to report a bug using f10 but i got footage of it

[cedar flicker]

I've sent that one in as well, thanks for the report

[solemn pivot]

Hi guys, when I press F10 my screen just freeze so I'm sending this bug I had today here (I hope it's okay), after the little update it had today, the impervious hex ability got a bug where I cannot use Attack and Special, just Cast while on it

[cedar flicker]

Thanks for the report

[cunning grove]

Hi! This isn't really an issue with the game itself, nor am I sure if you're actually able to help with this at all. When using MedalTV to get clips, the frames are very bad as a result. But this is just in the clips- it runs smoothly for me regularly, it's just in Medal. I'm not sure if this the game is causing this somehow or maybe it's just Medal being dumb. Medal clips just fine with other games, as well as the first Hades.

[blissful onyx]

Checking here, anyone else not able to Omega Attack final boss with the sister blades?

It just pops me nearby without actually connecting the attack and got me killed a bit ago?
(Also I can report it! I'm just wondering if anyone else had this so I know if it's a weird thing or I shouldn't use the sister blades until it's fixed)
Can't exactly test it again without playing through the whole game

[cedar flicker]

I had the same issue, yeah - it depends a bit on || what direction he's facing and what direction you're attacking from - seems to be a hitbox vs. hurtbox issue. It's still very possible to hit him with the attack though ||

[blissful onyx]

Gotcha, I thought it might be a bit of a weird hitbox issue
Ty, good to know

[compact patrol]

Been a fan of Supergiant for a long time, since Transistor, however, I shouldn't have to disable my antivirus or change any permissions for folders/subfolders for the game to save properly, I need an actual fix for this issue, I've done all the fixes listed for Unable to save popup, please resolve this issue soon.

[bleak plinth]

oh that's good to know! thanks!!

[copper dagger]

Anyone else experiencing a ton more bugs since this ~1.8MB update?

[obtuse kindle]

I only found 1

[copper dagger]

My dash/sprint would just stop working. Got me killed in the final boss

[warped shoal]

My game stopped working, I couldn't click on anything to access tech fixes or do F10 to report an issue.
First my controllers wouldn't work and whenever I plugged them in the audio would cut out. Then, when I backed out to the main menu, it kept continuously scrolling through the menu options and I couldn't use my Mouse or keyboard to stop the scrolling.

[frank pagoda]

Playing on Steam Deck- anyone else run into this error? I updated both the game and my Steam Deck, and this is still occurring after those troubleshoots.

[cedar flicker]

Heyo - please do not discuss data-mined content here (looking at gameplay scripts counts)

[uncut spruce]

oh sorry, had no idea

[cedar flicker]

when does this error occur?

[cedar flicker]

did anything change if you restarted the game?

[fringe zodiac]

Hey, sorry about that. Were you able to get back in after restarting the game?

[cedar flicker]

As in, pressing the input to Dash and nothing would happen?

[lyric wyvern]

@fringe zodiac I experienced a similar music-cutout followed by controller failure / freeze while playing a couple days back - for me it did improve when I rebooted the game.

[wet parcel]

hi jetty glitches out a lot and gets stuck. it has happened to me and a lot of my friends as well.

[frank pagoda]

Error occurs when SteamOS boots up, and I'm able to select a game to boot.

[warped shoal]

I'm gonna restart now and check now

[cedar flicker]

Could you try and report those in-game with whenever they happen?

[copper dagger]

Yes that would happen. At some points, I could dash but it would never progress into the sprint

[fluid solar]

hey guys, there is a missing "you" here when talking to Hecate. I didnt know where to post this so i hope here is ok

[fringe zodiac]

Steam Deck Error

[cedar flicker]

Could you report that in-game with as well? And is it still happening even after the fight?

[cedar flicker]

Missing words can be reported in-game with

[copper dagger]

There was even a room in ||Tartarus|| where, after completing it, I couldn’t do anything BUT dash. Moreover, I couldn’t turn the direction Melinoë was facing unless I dashed.

[copper dagger]

I reported it I think. And I don’t know, I’m in the crossroads

[cedar flicker]

I've seen some similar reports coming in today - thanks for the additional one

[copper dagger]

Also a major bug with the Hex that makes you impervious (I reported it)

[warped shoal]

Ok. I restarted and it made a little glitchy noise, but I am able to scroll and use my now BUT
whenever I mute the game (using the mute on laptop) my controller stops working...

[copper dagger]

And this is all only after the tiny update. I didn’t really encounter any bugs before today

[cedar flicker]

fascinating - are you able to report with now?

[warped shoal]

No I can't get F10 to work - but that may just be my laptop, but after a few minutes the issue fixed itself and I can now play muted with my controller

I'll keep an eye out if it happens again, just in case

[balmy raptor]

||Are these 3 supposed to all be the cyclops?||

[cedar flicker]

Heyo—please spoiler tag things past early game. And to answer your question, || yes, that's a legitimate situation ||

[balmy raptor]

Alright, just making sure it's not a bug

||So I need to hunt that guardian down with that weapon to get the indicated amount of nightmare?||

[oblique latch]

Do i just press f10, and submit my bug report?

I tried to be as precise as possible

[cedar flicker]

|| not quite. That's the required amount of testament needed, not the amount of nightmare gained ||

[balmy raptor]

oh mb

[oblique latch]

Oooh

Sorry about that

[cedar flicker]

You're fine haha

[balmy raptor]

I'm gonna be honest I still don't understand how the system works

[cedar flicker]

The info panel in-game should answer most questions. Anything beyond that, I'll direct you towards #h2-story-discussion or #h2-builds-and-combat

[modest marten]

is there any option to lock fps in the game?

[still meteor]

||Question about Tarturus: I have the Dark Side Hex with a BUNCH of upgrades, when I use it, the only ability I can use is Cast. I submitted a bug post in game but thematically, do hexes not work in Tarturus since the moon doesn't exist in the underworld?||

[cedar flicker]

|| this is a known bug with the Hex at the moment ||

[oblique latch]

Swan, can i get a input, on my bug report. Like is it too long, not explaining the faults Etc. ?

If it's okay for me to post it

Or somewhere else

[cedar flicker]

I don't have access to the bug reports myself—if the devs have any questions about what you send in with , they'll reach out to whatever email you provided

[still meteor]

||Just the Dark Side hex or all versions of Hex? and only in Tarturus?||

[cedar flicker]

|| As far as I'm aware, just Dark Side, and regardless of region. It's not a guaranteed bug, but it's cropped up for several people ||

[still meteor]

||OOF so many wasted upgrades, hopefully it fixes itself between rooms!||

[oblique latch]

Oh yeah I understand, it's just if it's too long @cedar flicker

[cedar flicker]

I wouldn't worry about it. More detail is good—I've sent in some very long ones myself

[oblique latch]

I went to the overground, (The opposite of site of doing the normal runs) (Can't remember the name). Cleared it all without any tech. diffuculties/bugs. But when i came to Charons shop, (after clearing all the other chamber rewards/ clearing all the pylons) The wall in the picture, which i marked in the picture, was a object i could dash over easily, But had a really hard time getting out off. fortunately i could get back. I don't know if this is a path to be unlocked later, but i thougt you should know.

Cheers

Slemse ❤️

So this is not too much?

[analog folio]

Curious if anyone else is seeing reoccurrences of being struck by attacks when not in range or when the attack animation has not actually started yet..

[cedar flicker]

Yup, that's fine

[oblique latch]

I would hate to be a pain in the ass for devs 😄

[cedar flicker]

If you're noticing anything like that, go ahead and report it in-game. I've reported a few myself

[analog folio]

Ok just making sure it's not my computer or some setting causing an edge case

[cedar flicker]

Trust me, if they haven't told me to send in less reports, they won't mind a detailed one from you <lighthearted>

[oblique latch]

Cheers @cedar flicker Did the submit, but i gotta go, I have to kill stuffs, and slay even more stuffs, please do give my best regards to the lovely people of supergiant, for making such a epic game ❤️

[cedar flicker]

Best of luck!

[oblique latch]

Death to Chronos!

[ivory kayak]

Hey uh, currently can't launch the game after an update 'cause something weird is happening:

every time I click 'continue' it adds another set of command line parameters, lol