#h2-tech-support
1 messages · Page 1 of 1 (latest)

Can i join the technical test on steam deck o.o or is it only straight pc
Here are the minimum system requirements for the Technical Test:
OS: Windows 10 64-bit
Processor: Dual Core 2.4 Ghz
Memory: 4GB RAM
Graphics: 2GB VRAM / DirectX 12+ support
Believe steam deck uses proton to emulate windows and should be ok idk about dx12 support but I think so?
Is the technical test possible on a Mac?
Also really hoping I can play EA on Mac if that isn’t the case
@wet terrace yes the Steam Deck will work as well, we've updated the post to clarify that
@half oar unfortunately the Technical Test will not be on Mac
As a note even with parallels running windows it doesn’t look like that supports dx12 yet.
Gavin, can you clarify whether tech test players will be able to stream the game? Lot of people are wondering, and while I'm not a content creator I plan to stream the game for some friends
(that is, if I get picked)
Well that’s a shame. I am assuming that I’ll be able to play during early access and/or full release right?
Oh my gosh that’s so cool
Hey, those who are selected for the Hades II Technical Test will be able to stream the game, take screenshots, and so on.
Do you guys have an estimate on how many people you’ll let in on your first wave of admissions? I know you said it wouldn’t be many and it’s fine if you don’t have an answer yet
On the steam update it says that the game will ask you to stop playing after a few clears, can you still play past that or will it force you to stop?
All the details we can share are in the announcement post! We won't be able to provide specific estimates. Thank you for your understanding!
No problem, thank you so much!
Ah, darn, but glad to know that now
Need to check my laptop to see if it’ll run fine there…
the system requirments are so low, that anything that actually working will run Hades XD
we expect Hades II will eventually be available on Mac yes, though we don't know when
Could you tell us when the first round of people will receive access?
they said quite soon
I’m sure the server will light up the moment people get their emails
doubt they have an exact answer
I'd like to think this week potentially but my guess is they'll do it next week
I can see either happening
A lot of people are theorizing that it'll happen during the next blood moon
And you'll have to log in at the height of the carnage to get testing accesss
There’s the link for content creators to request a key, not sure if it works in other countries though
My guess is there likely wont be a mac port until after the full release, since thats what happened with the first game I'm pretty sure
Before I owned a pc, I would avoid spoilers during the early access by not interacting with any hades content at all and it worked pretty well
Just try to avoid stuff as best as you can and dont interact with it and you likely wont see any spoilers
karlach karlach :D
As far as i understand it developing games for Mac is a pain in the behind.
Let me in
I don't think saying "Let me in" will make then select you lol
The participants are selected through steam, not discord
Yeah ^^
I really hope so too. I signed up as soon as I heard the news
When can we get the demo of Hades 2?
You can request access to the technical test by going to the steam page and clicking it, I don’t know if there’s going to be an actual demo after that tho
But early access will release
after the test is over
I'm alredy requested, thank you
Please let me in😍
They’re not taking discord requests
If your signed up your on the list of possible applicants
Request for a test has been made
Hey, I got the email and installed the technical test and was met with this error
*An error occurred while launching this game : missing executable - ....\Steam\steamapps\common\Hades II Technical Test\Ship\Hades2.exe"
Same^ checked the installed version and can confirm there is no exe
I'm sure they probably will update that. Psyched to try it out though!
Hey there, sorry about that - we're looking into this right now!
Thanks a lot!
My guess is the spacing in that folder?
(I have no idea)
This had been a test of the Emergency Hades system, had this been an actual game... 
Look the first step is creating your own compiler to start the game and create the executable ez
We've identified the issue - @umbral shuttle , @winter mauve @tacit iris Could you give it another try?
You may need to restart Steam.
sure np
Update worked, Thank you! (at least for me)
Worked for me too! Thanks!
Yep works now 
Great!
Same!!
I have some probs with play test
is early access going to mac anyone know?
Im still having the Missing Executable bug
I restarted steam, do i need to uninstall and reinstall the game/ verify files again?
Yes, give it another try please
I think proton will be able to execute it
I too am missing the exe, just restarted Steam and am redownloading it now. Hopefully that works.
doesnt work :/ reinstalled/ reverified the files and reset steam
i am also facing similar issue
oh, i just got notified of an update to download
Im going to grab it asap!
got in! Thank you Ellis!! 
getting update as well! Thanks for support
It WORKS
it launched!
Good, I'm glad the update was just taking a little bit of time to get out to you 👍
Hi @fallen star , we've identified the issue you're facing. Could you try restarting Steam?
Its fixed, thank you!!
The Technical Test cannot be downloaded on Mac, I doubt the Early Access will be on Mac initially.
For bug reporting in the tech test, would y'all prefer Steam or
?
F10 please!
the initially part gives me some hope
Honestly I would doubt Mac support until full release or after, but we may be surprised.
yeah they will prob release mac ver on full release like how they did with Hades
I'm geting an render creation error, anyone know about this??
@slim gulch
can you send me a screenshot here or in a DM?
that will be another year of wait 😦
welp
Can confirm Steam Deck, not sure if anyone already has.
Hi team! How long will the technical test be available?
@slim gulch I just wanna say I love your pfp 🫡
From the development update on our website and socials:
The nature of the Test is such that we don't know exactly how long it will last, though our estimate is longer than a week, shorter than a month. We likewise don't know exactly when we will launch Hades II in Early Access, since that will depend on how long we end up having to run the Technical Test for.```
More info here: https://www.supergiantgames.com/blog/hades2-tech-test-sign-up
Thanks Ellis! Would love to get more runs in but I have to go back to work 😆
It won't disappear while you're away, no worries 🫡
If i didnt get invite to technical tests today, will i be able to get it later this week? Will there be another wave or invites?
From the development update on our website and socials:
A subset of players who request access will be invited to participate via an email from Steam with download instructions. We expect to start with a small player population, then grow it over time. So, even if you aren't invited to the Technical Test right away, you may still be invited later. Our process boils down to: invite some players, fix any problems they run into, invite more players, and so on. Once we're sufficiently confident that things are stable, we'll wind down the Technical Test, then launch in Early Access on Steam and the Epic Games Store relatively soon after.
As the purpose of the Technical Test is to test the game with a relatively small audience, we may not be able to honor individual requests to participate. We will do our best to conduct the Technical Test as expeditiously as possible, then launch in Early Access, at which point the game will be available for anyone to purchase and play.```
More info here: <https://www.supergiantgames.com/blog/hades2-tech-test-sign-up>
thx
Hi! Question, do we report the tech issues or also localization for example (playing not in english!)
You can report localization issues as well using the
key in-game!
oki, thank you
As always 😛
Can’t wait
If players have gameplay feedback during the technical test, what is the best way for them to share it? Posting here in #h2-tech-support , #hades2-tech-test-discussion , or making a note of it to share when a more formal feedback method opens up for EA?
You can share it in any of the discussion channels! There's not a "formal" feedback process for the technical test, but we will be reading what everyone has to say 👍
Hello, I have a little problem, I tried to play the game on the Steam Deck, the game launches but Steam Deck buttons doesn't works I tried to switch controller configuration, enable/disable Steam Input but nothing works, I was in game mode
I'm fiddling in the menu to find technical bugs. Not sure if it's intentional, but when you access the Credits and scroll with the left and right stick to move the list of names, the hub cursor elements will also move.
@frank pagoda please send that one via
thanks!
I'm on Steam Deck and it works out of the box for me. Maybe try forcing a specific Steam Play Compatibility Tool?
Oh good idea
Yeah, which Proton version are you running on?
GE Proton 8 - 31
Let me check mine too
I know that 8.0-5 and 9.0 Beta work for me, but those are the ones that ship with Steam
Another thing to try is simply restarting your Deck
Thanks, I'll make a note of that!
I'm on default compatibility, but I can run through all the available proton versions I have after I submit my first thing
is it normal that the backgrounds of the character miss blocks and glitch out?
Hey, I tried to open the game, but it showed this (https://cdn.discordapp.com/attachments/813516578947334184/1230251124754485398/image.png?ex=6632a3a5&is=66202ea5&hm=b41fda06b7b259e45efa47cb0db66cef84f843b0b15315a6a34f67a61be7334f&)
I have a GTX 650 ti, is suposed to have suport for D3D12, but when I look at my drivers via DxDiag it shows "feature levels: unknown"
also, I just update the drivers and rebooted my PC
Try verifying your installation - this sounds like it's being caused by a missing or corrupted game file.
Right-click the game in your Steam library > Properties > Installed Files > Verify integrity of beta files
Hi, could you email support@supergiantgames.com with the following:
-
Your DxDiag: https://support.microsoft.com/en-us/help/4028644/windows-open-and-run-dxdiagexe
-
Your Hades II.log located here:
\Users\[username]\Saved Games\Hades II Test\Hades II.log
Open and run DxDiag.exe
im having the same problem
but with amd radeon r7 200
Game crashes if my system goes to sleep and refuses to close until restart. Happens on windows 11 and Mac through the game porting toolkit
Hi, sorry about that - is the game crashed (like with an error dialog), or unresponsive/frozen?
Unresponsive / Frozen
Thanks, I'll see if I can reproduce the issue
well... in the popup that it opens when I open dxdiag, I always said "yes" to bypass
right now, I opened again and this time clicked "no"
and then the drivers features are showing. my GPU doesnt suport feature level 12, only 11-
can you see your drive feature levels?
yes, it seens to be level 12
i tested in the native GPU and game started
seems to be a specific problem
I've reproduced and reported this issue; we're looking into it!
oh sick
Flew too close to the sun, left the game open on pc and mac while working, games both crashed at unknown times with sleep off.
If they crashed to desktop, we will have received an automated error report that we'll investigate along with all other crash reports coming in from the tech test!
perfect
Sorry, not sure if this is considered to be a bug. Sometimes when interacting with Meditation / Interactions that have the "!" icon over it, it sometimes stays even after I interacted with it? Two times the charm but just seems a bit odd
@fallen star please report that kind of thing to us ewith
next time you see it, thanks!
Will do, thanks
In the middle of a run, when I open the "Book of Shadows" and press the "Offerings" button, my game freezes and I have to force-stop it. I also tried using F10 so I could send a report through the game itself, but then the game froze as soon as I pressed F10
. Not sure if it has been reported already but thought I should mention it!
I can press F10 and send reports in other parts of the game, **except **when the book of shadows is open.
thanks @wise galleon we're looking into that!
Should I be reporting things like clipping into cosmetic objects and weird boundaries around the map?
Am I permitted to use a friend's account to play the technical test or is there some form of eula in place that makes that a nono?
Im having an issue where my game just will not start. Any fixes?
@devout epoch sorry to hear that, are you getting any kind of error message you can post a screenshot of?
No. I just hit play, it loads for a second, then nothing happens
Tried uninstalling and reinstalling, no luck
does this folder and file exist for you?
%USERPROFILE%\Saved Games\Hades II Test\Hades II.log
if so can you send it to me here or in a DM
Idk how to check. Im basically brand new to steam lol
Like, the computer Im on was finished being built less than an hour ago
that's a folder to navigate to in Windows, you can paste it into the Windows Explorer bar
Question- should I report any edges/ parts of the map that Mel gets slightly stuck on? I don't know if that would be natural collision boundaries, or something that requires genuine technical attention.
feel free to report anything that feels wrong to you with 
Went to my folders. nothing there
(if you're not sure, err on the side of reporting ^.^ Something feeling weird is just as valid as an actual collision issue)
Gotcha! I know someone has to follow up on these submissions, so I wanted to ask before I sent dozens of things that might not be seen as an issue.
What should I do if the folder isnt there? Am I just kinda boned?
i'll send you a DM!
I'll let Gavin handle it, but I would also try to verify the integrity of your game files. Here's a link on how to do that.https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB
Will they still distribute more keys?
yep, probably this and half of the next will be really limited but after that they could distribute more
Where do I send the errors I found?
steam forum and this channel
ok
Bugs and issues should be reported in-game by pressing 
ty
Waiting for Hades Demo Day 2
Hello. Is there a way to report bugs other than crashes? I haven't found a place and I want to help with a minor issue I've found
try pressing 
Aight, thanks!
The only report I have is that I didn't find any bug
Is the playtest also available for macOS?
It's not #h2-tech-support message
LET. ME. IN
They don’t take requests
Wait patiently and if you don’t get it, EA is just around the corner
I heard that every time someone asks for access to the Technical Test, the gap between the end of the test and the start of early access gets longer...
Not necessarily
They will just add more people as it goes on
If they find a ton of bugs it may be longer but that’s obvious
I dunno, I'm inclined to trust this mysterious Eris woman over the testimony of a Frog. They seemed very reliable
SGG has already come out with a timeframe and said it most likely won’t be longer unless there’s a ton of bugs
I’m not just making this up lol
I think it's a joke
Oh fair enough
I wish I had more feedback on the technical test outside of
- There was a brief visual glitch where the speech bubble that indicates who's talking (in chirps outside of conversations) would briefly show up below the character before jumping to the top, but I couldn't get that to replicate after my first run.
- oh my God I want more
you can report bugs like this with F10 in-game
Oh nice, if it crops up again I'll do that
Is there a place to report that you haven't found any bugs and oh my goodness SSG is amazing
small visual bug with the 16:10 aspect ratio where you can see the sunbeams offscreen when talking to a someone, couldnt really report in game due to being controller only on deck
just played the whole technical test, everything was perfect, just had a small "bug"(?) which was just a stuck indicator for nothing (the glowing square on the boon meaning that its ready)
Same here on my end. Haven't caught any bugs yet, which seems to be a good thing. Only hiccups that existed were some loading delays for me. Gonna have to try out another session to see if it is a first-time thing, or if it comes with having a crappy laptop XD
sadly i wont be able to get any more sessions, i went through it too fast
Sadge.
Assuming you mean steam deck, you should be able to rebind one of the back buttons to f10
Had one bug when interacting with the cauldron where Melenoe’d start moving in a random direction during the camera pan back but other than that it’s been really smooth so far
Double checking--will the test prompt me if there's any hiccups or do I need to be doing something specific to report them?

press f10 while playing
thank youuuuuu
That's way smarter than what I did- I rebinded it to the down button on the dpad
so far everything's smooth on my end, occasionally the ❗ notif on the cauldron exists after I've checked it and read everything already, I check it again and it goes away
Hades II Technical Support FAQ
https://supergiant.games/hades2faq
From all of us at Supergiant Games, thank you for choosing Hades II . If you're experiencing any issues with the Technical Test version of the game, please check below for a solution. We expect to update this throughout our Early Access. Note: How to Report Bugs While Playing If you run into a bug while playing, please consider pressing F10 to r...
Early Access shall be fun! I've just watched the demo and the game looks promising. I've opted into the test on Steam, hopefully, the die will roll my way. ❤️ Definitely will stream it if it does.
Waiting for Hades Demo Day 3
Completed the game, so far no bugs and overall great performance. Can't wait for early access!
Same thing for me
i'd literally pay $1 to get early acess earlier
If all of us pay 1 dollar for early access… 
if that happens supergiant funds would suddenly grow so much lol
An extra dollar on the price of EA for it to be earlier
Didn’t eidos do that with mankind divided?
The whole augment your preorder or whatever?
I’d rather have SGGs not do that.
I trust them and their distribution model as it is right now
They’ve been at it for 15 years ||dear god
||
They know what they’re doing
Indeed, Twas merely a jest
Hey guys, while playing the Hades II Technical Test, I have noticed that Erebus is translated into Russian as "Эреб" (it was "Эребус" in the Hades 1) and Elysium is translated as "Элизий" (it was "Элизиум" in the Hades 1). I know that it is not critical, but I guess it would be better to keep old names?
btw does someboady know if the email will come to you (tech playtest) do you need to click something or will it automaticly add to account? Asking in case it would land in spam folder
when I noticed the email, I checked my library and it was already there
Hey, when it comes to such translation-related feedback, it's best to send a report by pressing F10 while in-game.
wow, thanks didn't know!
In general, F10 is used to send bug reports (which you are welcomed to report if you find any!), but it also works for this purpose 😉
I encountered a UI/layout glitch while playing last night. Since I'm playing on a Steam Deck, the best I could do was take a screenshot of the glitch, since it wasn't a game breaking bug. Should I simply email that screenshot in?
I've mapped F10 to a key in case it happens again, but hitting it now won't show what I saw.
Yes, please! You can send it to support@supergiantgames.com with the screenshot and describing what's wrong/how it happened.
Okay, will do! Thank you very much! I'm loving the game by the way. I was a massive fan of the first game and have been having a great time in the technical test.
hi! i was wondering if hades 2 is likely to be able to run on integrated graphics? i've applied for the technical test and just wanted to check 🙏
As long as the integrated card is reasonably new and you have 8gb of system RAM, it should work fine! Official min-specs are listed in the Steam store page.
oh okay ty!!! i have 16gb ram and irisxe graphics 🙏
i'm terrible with requirementsLJSDLDFKJSDF
About video card - there is "DirectX 12 (Feature Level 12_0)" requirement listed on Steam now, and dxdiag shows 11_1 as max feature level for my video card. There is no hope?
It doesn't mean "for sure" the game won't run, but we unfortunately can't guarantee that it will.
Thank you, guess I will give it a try once EA is live)
I found that before yesterday. lets pray together that they add suport for our gpus!
🫂 
happy to report that no problems were encountered on my playthough, everything went smoohtly and I tinkered with the options a bit
im not sure if this was intentional or not but on the options when i select each category (graphics/sound/etc) i have to select it with the button (A on xbox controller) and then still tap right on my dpad/joystick
I can confirm this on my end. It's a small thing but it is definitely a little clunky - the extra A press isn't really necessary. Scrolling up and down the list with a controller should, intuitively, swap tabs without the need to actively select them.
Theres a bug i found
i need to report
when talking to the Frog the character wanders off screen to the point where she walks back and then pets the frog
Heyo! Please report bugs with
in game, even if you're past where the bug happens
OMG i had that too sldkfjlkds
i reported it already 
Yeah, we're aware of that issue, thank you for your reports!
I just noticed your avatar aksjsjshshsjs
Completed my 5 wins. No major, bugs. Here's what I found questionable.
- The Artemis boon that fires a piercing arrow after hitting with an Ω cast has an odd delay on its audio. It's very noticible when used in conjunction with the Apollo boon that makes the Ω cast deal damage repeatedly after expiring. The Artemis arrows will repeatedly play a sound effect as though they're colliding with something off-screen.
- The Psyche resource can be difficult to see against the terrain in some areas.
- The damage/mana ratio on Zeus' sprint feels extraordinarily low compared to Poseidon's. I'm sure this will get addressed in early access and/or with other synergies, just wanted to put it out there though.
Had a pretty bad issue while playing for the first time
Actually I should probably test more after updating my computer
Not very support related, just curious for some insight into the dev’s minds—any chance we could possibly get an April EA release? The game feels absurdly polished minus some minor UX issues and then some fairly negligible errors that don’t really affect actual gameplay.
Waiting for Hades Demo Day 4
those placeholders are a pure goldmine for playful chicanery 
they could also be a nice accessibility feature too
like - those boon icons are gorgeous
and seem to be way easier to read than in the first one BUT
they still can kinda blend in and get lost during combat - especially when playing on a big screen on the other side of the room or something
do you think we could maybe keep those letters on in later versions as an optional accessibility feature?
it'd be way easier to see that "oh yeah i have a XY" on my attack when spelled in bold white letters instead of squinting and trying to decipher the icon during combat
I mean it's like the calls from hades 1 which were inhernatly unbalenced
for point 3
and I say that because of how much poseidon's sprint thing reminded me of his call
didnt know where to share this, but felt like i had a slightly weird setup that worked. 8bitdo receiver + wii u pro controller, the tech test states that its an unsupported controller but i had no issues while playing!
Also using steam link this morning, only thing to note was that it kept the "swap a and b button" global config, so dash was on b. Once toggled, worked as expected
i've encountered a visual bug on steam deck but am unsure what the bug report shortcut is, does anyone know?
Try checking at the bottom of where you rebind the controls, pretty sure that you can assign one for bug reporting
Otherwise maybe steam input so one button acts as f10?
nice, ty!
unfortunately i didn't realise it takes a screenshot of the moment you open the report so i may have to wait and see if it happens again
I'd say just describe the bug as best as you anyways
Or if it seems replicable then you could wait
selene's gift screen had the title overlaid on top of the first boon option
did in fact happen again so i reported it, didn't have a gameplay impact besides making the first option hard to read lmao
Hecate's damages seems kinda busted, or am I just bad ? And her "now we're three and it's green flamethrower time" attack is really difficult to read, no ?
it turns slow and has deceptively short range
keep getting a feel for the boss and youll master that one pretty easy
I already beaten her twice, but still between that and her damages its not really tempting to experiment with limits and stuff
Im getting a bug where if i spam/ click through text fast the moves/ title, wording etc all covers one another
i have a screenshot but I dont see any options on where to post it here or on steam
Can anyone help? Recent bug happening pretty constantly as of today
press f10 in game
Remember your dash has iframes
omg thank you! Submitted!
so what do we do when f10 crashes the game? lol
its stuck in a permanent pause screenxD
did you tab back into the game?
yup, it just holds it as the screenshot basically without being able to do anything
had to crassh the game via steam to get to play again
Was the f10 screen still open?
Yes, but the game closed
It was very odd
And then i couldn't close the screen but steam said the game was up, so i forced closed via steam
Huh
Happened on moon lady
minor bug reports, just in case
charon is using the fire boon deity picture
there's a miniboss that can create a pool rooting you, if you stun it before she can finish her cast, the pool warning effect (purple circle outline iirc) remains
charon/hestia is placeholder art
Also technically not the same. Hestia's red. 😛 /j
Could you report that last one with
in-game?
I'll also look out for it on my next run and report it if I see it
probably worth adding F10 to the pinned messages
I believe it is, near the top
Minor visual bug with the boon menu for || Selene || that kinda broke the text at the top a bit
could you report it with
in-game?
I sent the screencap with the bug report feature but I can't seem to figure how to add text to it on Steam Deck
It won't pull my keyboard for some reason
oh weird - that's also good to know, haha
Last time I tried to open an F10 report on the Steam Deck, I had to quit the game to get out of it. Hitting F10 again, or ESC, didn’t do it.
I think it's mentionned that F10 only works on Windows, although I don't remember where I read that
That was the case for Hades 1, iirc, so it may not be fully functional on Steam Deck?
Thanks, good to know. The took a screenshot of the bug I encountered and emailed it in along with details of what was going on at the time.
do u guys know like i understand the technical test is a small group but will the early access be open to everyone or still invitational? (or is it not confirmed yet)
Afaik, early access will be a standard early access system where anyone can buy in
The EA seemed to be open for everyone. You'll have to buy a copy though.
If you have any questions, you can check the pined message that has a link to the FAQ for the technical test. That's where I read the info.
I read that the other day. I ultimately asked here what to do as a Deck user to submit a bug report, and was told to email it in.
Yeah, at the end it's mentioned to just email them if all else fails.
Yup, read that as an option. I just verified it here. It’s all good.
for some reason the door to the run start is "sealed", and I can't, well, start the run
is the test is already over, or is this some weird obscure mechanic or is this a bug?
i talked to everyone in the camp and have nothing to interact with and I am really confused
there should've been a pop-up after your 5th victory that said you've completed the test, yes
huh
in russian translation it was worded as "you may consider the test completed" if I am not misremembering, so I thought I still could play it even after the fifth win
can I at least start a new save and play on it? or is it over for me?
you can start a new save, yeah, though the limit is mostly to encourage people to save most of their gameplay for early access, because your tech test progress won't carry over
well, that understandable (and now I am torn between starting new save to keep playing or giving up and waiting for early access)
thank you for help!
Sure thing! Best of luck either way 
Waiting for Hades Demo Day 5
game has been quite stable so far! I did find that through a pretty convoluted sequence of inputs you can freeze mel mid animation until you input another thing. my internet is down or I would put it in the f10 reporter
specifically what I do to reproduce is with the staff equipped, press and hold cast -> immediately dash -> quickly tap attack which will reset the omega cast charge, then tap attack again and release cast.
obviously not something I think a lot of people will run into and not a big deal it just kinda looks funny
Is there a way to submit bug reports and screenshots after-the-fact for the technical test? I caught a couple of small bugs while playing yesterday, took screenshots as they happened, but I don't see a way to submit a previously-captured screenshot with a bug report?
You can email them to support@supergiantgames.com
does anyone know a way to solve the error:
The procedure entry point SetThreaDescription not found dynamic link library
i cant open the game from steam and when i open it from local files it shows this error
I've tried to do scannow in cmd and restart my computer but it still dosent work
Have you tried reinstalling?
What version is your Windows? Internet suggests that error can happen with older versions.
windows 10 version 1607
The devs will also be back on during the week and can help investigate
alright
did you do step 4 on the section on issues with launching the game?
https://steamcommunity.com/app/1145350/discussions/1/4361248648383659778/
From all of us at Supergiant Games, thank you for choosing Hades II . If you're experiencing any issues with the Technical Test version of the game, please check below for a solution. We expect to update this throughout our Early Access. Note: How to Report Bugs While Playing If you run into a bug while playing, please consider pressing F10 to r...
ill do that now
Still doesn’t work 😭
Then please send an e-mail to support@supergiantgames.com and include the following files:
- Your DxDiag (https://support.microsoft.com/en-us/windows/open-and-run-dxdiag-exe-dad7792c-2ad5-f6cd-5a37-bf92228dfd85)
- Your Hades II.log located here:
%USERPROFILE%\Saved Games\Hades II Test\Hades II.log
Open and run DxDiag.exe
It comes out really farting that i'm playing this technical test, And every time I get a certain type of god element for certain damages it seems like damages or not, Is giving the certain required buffs. i don't what it will take to defeating the lady. But I've never played the game at all.Even for the first game so I would just watch a bunch of videos on the first game to get a better understanding of the element but I don't know if the damage output for this technical test is the same from the first game.
is it just me or there's a reaally slight input delay on hades 2? im using a series X controller
I don't experience any input lag on the Steam Deck.
If it's related to movement, you could try adjusting Dead Zone in-game. If it's overall delay, maybe try toggling Steam Input (in Steam -> Settings - Controller), or things listed here, which should still be relevant #h1-tech-fixes message, especially the launch options.
If after trying those things you're still experiencing it, it's best to report it in-game by pressing F10, and describing in detail when and where it happens, and how big of a delay it is.
hey uhm I wanna ask for both Hades 1 and 2 about the input delay
60 frames have input delay while
over 60 is reactive as hell
I find it odd, can someone explain and help me fix the issue
Have you tried things listed here #h1-tech-fixes message and here #h1-tech-fixes message ?
It might be also wroth toggling Steam Input for the controller you're using.
how do I do the toggle off steam input delay then
and,how do I set to 32 bit pruton too, actually
It's in Steam -> Settings - Controller
Ah, okay, then this won't apply to you.
am cooked
Let's go over to #h1-tech-support , since you're saying it also happens with Hades I.
Anyone on Steam Deck having issues closing out of the game? I finished a session, and my Steam Deck is perpetually "Stopping" the program.
I'd submit an F10 report but it's out of the game itself.
Can't turn off my Steam Deck either, but I could probably force stop it.
I just did a graceful restart (held power button down for 3 seconds) and that seemed to have worked.
Is graceful restart your term for a soft reboot or just an amazing name for a reboot?
Soft reboot, but it can be the latter haha
Wait so is hades 2 playable yet
Hades 2 is currently going through a small technical test. Details are in #announcements and on the steam page
Thx I rlly wanna try it
Even if you don’t get in the playtest, I think the devs said that the early access will open sometime this summer after it
Earlier than that
We know that after the tech release is complete (within the next 25 days) they'll release EA, we just don't know how long between end of tech demo and release of EA
iirc it's sometime in Q2 which is up to june
EA release date, I'm predicting, late May, since we just got the technical test last week and they don't expect this to last a full month long ordeal. Honestly hope it's early May. Would be nice to get it as a birthday present from a friend! 
I said summer cause I’m in high school and my summer starts in like 2 weeks so that’s summer for me
yo Swan where do I report bugs
in-game
except for the usual f10 that is
support@supergiantgames.com - there's some details towards the end of the pinned FAQ for what files to include
@real adder (from #hades2-tech-test-discussion message ) was that your first time starting up the game, or had you already been playing a bit?
what kind of controller?
game controller
@cedar flicker I think it might have been my 3rd room
are we talking a nintendo wii-mote, an xbox controller, playstation?
sheesh uh letme check rq
I can't confirm but I think it saved fine beforehand, and saved fine again afterwards. I'm pretty sure what I did had no effect either way, so it self-resolved, but...if it's a transitory bug, then it might come back again
Mmkay. Save files look like they're in the user folder, not the documents folder, at the moment. So \Users\<username>\Saved Games\Hades II Test. Do you see them there?
Save files are currently in the users\<username>\saved games folder, not the documents\saved games folder
so far
sec
the first time i died
and spoke with the ghost
the 1st text came up twice
but the voice was fine
oh, I can't post screenshots
Thanks for the report! Could you also report that one in-game with
? It'll be a bit easier to track
Well, as far as I can tell, the filepath is OK. But the folder there is the one that I created, and it's totally empty
easiest way is to upload to a private server and then copy the embed link
also i noticed when u play with the blades and pick the upgrade where your special comes back, there is a point at the end where the projectile comming back doesnt hit
does this work?
image link, not message link
bah ok 😛
no worries haha
not good at discord tbh
s'all good 
similar to above - could you try and report that one in-game as well? Even if you can't get the exact moment, it'll be easier to track 
I know the FAQ says the Documents folder - what if you look a level higher, in the <username> folder? I see an additional Saved Games folder there, with my H2 save data
for reference
at each level in the tree there is no additional folder, just the one I created
what about on your C: drive?
checking
yup that's where it is
I specifically asked my partner who knows computers a LOT more than I do, like, first question I asked was "can a partition cause the save folder to be on the wrong side"
she said nope, partitioned drives are pretty much commonplace now. Egg, meet my partner's face
xD
it could also be something with how the filepath is set, so good to know about as a report
so, what exactly does that mean? The game is defaulting to a C:\ location, but....shouldn't it be able to find the location that it itself made?
I installed on D:\ ftr
not entirely sure, tbh. Something different about the read/write pathways, maybe?
Alright. So, should I F10 it or is it sufficient to have mentioned it in here?
would be helpful as well, yeah
ahm
i have a question
the centaur card?
i need to activate all first 5 cards and then it auto activates?
oh nvm i cant read
No issues on my Steam Deck
how long takes it until i get the access to the technical test :/
Entirely a matter of being Lucky I'm afraid
But if my experience is anything to go by, Early Access is certainly going to be sooner rather than later and you won't have to wait all that long at all
I buy the game, but i wanna play the test before to see what awaits me in EA
:3
ty
I reported it ingame as well, but I'll put it here too. Using your second Moon Beam of a level/room doesn't require the 3 second windup. The moment I press F, it starts casting the beam.
if you've reported a bug using
no need to also report here 
Oop, gotcha, thanks!
I wasnt able to get a f10 picture when it first happened but ive got a screenshot, when i was doing a run i hit a rock and the background clipped over mel was just wondering do i still do an f10 without the image or post the screenshot here?
Best to report via F10 even without image, describing what and where happened the best you can.
ok thank you
I got the technical test yesterday and I played like 100 minutes it was working perfectly, but when I try to play now the game keeps crashing with a crash window title being "Connection from your graphics device was lost!" and window saying that the game failed to allocate necessary memory.
I have 8GB of RAM and Iris XE graphics which was able to run the game perfectly yesterday, but not anymore. I even reinstalled the game.
so it wouldnt let me report it, but there seems to be a bug with apollo's background where it starts glitching horribly
im getting an error at launch that reads
Renderer Creation Error
Renderer creation failed. Please make sure you have a D3D12 compatible GPU with minimum feature level of 12_0 available with updated drivers.
i've not had trouble like this in the past is their any insight?
What GPU (or CPU if using integrated graphics) are you using?
its an NVIDIA Quadro M1200
Is enough of that memory free? With my integrated GPU, Hades2 allocates like 4GB. Maybe if you have, like, Chrome open, it leaves too little free memory?
drivers are updated as well
As Muche42 wrote, you might need to close any unnecessary programs to ensure you have enough memory. Other than that, have a look here for some troubleshooting: https://steamcommunity.com/app/1145350/discussions/1/4361248648383659778/
Particularly sections For Hitching / Freezing / Lag / Frame Rate / Performance Issues and If the Game Crashes During Play. Might be also wroth updating your graphic card drivers.
Looks like it doesn't support the version of DirectX12 required to run the game. You can try a compatibility layer like VkD3D, but I can't guarantee compatibility.
gotcha, thanks for the help
Have you tried pressing F10 when it happens? It should bring up the bug report, you might need to Alt Tab sometimes to select it.
Regarding the glitching, it might be worth verifying the game files integrity.
pressing f10 freezes my gamejcjcj
Alt + Tab and you should see the feedback window show up. It initially does look like the game is just frozen.
Apologies for the ping, but would you be willing to test a potential fix? It just requires you to place a few files in the game directory, but I can't guarantee that it works.
I have a question about the hit indication, I think the Enemy is called a Wailer ? I get nausea from it i tried turning off the screen shake but that doesn't help
And there is no other enemy so far that has such an extreme hit indicator, Color Drop to gray , screen shake , blurr and a hue scaling , i know its to sell the point that your ears are falling off but is there a way to tone it down ?
I don't think there is a way to tone it down, unfortunately...
not sure if someone mentioned this, but during my last run my controller wouldn't stop vibrating after entering a new room. i had to use an attack/special/cast to make it stop
the part that confused me was it continued to happen for every new room. the rumbling would be fine until the animation of going through the door starts... my only guess as to what I did was I attacked or got hit when activating the door the first time, not sure why after that
(also the games been incredible so far
)
thanks, that really helped! :D
Do you mean alt tabbing to bring up F10, or verifying game files integrity to fix glitching?
ok, cool, thanks!
not sure if this has been brought up but refreshing areas in the Crossroads also refreshes the chances for NPCs to be there
For example, I walked past the spot ||Odysseus|| was and he wasn't there, but when I went back to ||concoct something||, he was there while ||Hecate|| was gone
i love Moros' little sideways bow
i think this was a thing in Hades?
iirc?
It was
Don’t think it’s a feature, just a weird quirk of how it was programmed
Sometimes people move when loading and unloading rooms 🤷♂️
i adore the little thing that sometimes happens where you find lady heck chanting with other witches and can join them
Same
HELL YEAH. WITCHCRAFT
That is good feedback though, hopefully it's something the devs can look into (quiet ping @earnest cliff )
Why doesn't it recognise my controller?
What controller do you have?
Vader 3 Pro
just tried xbox controller, not working either
Could you try going to the game properties in Steam and setting Steam Input to Disabled, and then Enabled, and see if either of those fix it?
Nothing
And the controllers work fine for other games?
Yep just fired up Hotline Miami and it works
Hmm, aight. Have you tested with Steam's Big Picture mode, and connecting the controller through that?
Just downloading Hades 1 to see what happens
@cedar flicker My Vader 3 Pro and Xbox controller works with OG Hades
Testing big picture mode
Ooh, interesting! In that case, could you also report it in-game with
? That will also send the devs some diagnostics to look into why it's no longer working
@cedar flicker Worth mentioning...game icons in big picture mode have icons dipicting input methods. Most my games including OG hades show controller icon. Hades II shows keyboard/mouse icon. If you allow me to post pcis i'll screenshot this.
For screenshots, easiest way is to upload to a private server or hosting website and then copy the image link (mods keep upload perms locked to prevent image spamming)
But reporting with
will also send that screenshot to the devs, which is plenty—not much I'll be doing with it, haha, and I don't doubt you
OK I've reported it
Thank you!
hello! Thank you for letting me participate in the playtest. I just installed it and Steam won't open the game for me. I have tried hades 1 and it does open for me
Heyo! There are some things to try in the pinned FAQ, I'd start there 
hi, I was told to come here to report that I can't even launch hades 2 because I don't meet the minimum requirements 🥲 is it so much more demanding that Hades?
yes, Hades II is a bit more demanding than the original Hades. though if you can send your DxDiag and log file to us following the instructions at the bottom of our FAQ we can take a closer look at your system:
https://supergiant.games/hades2faq
From all of us at Supergiant Games, thank you for choosing Hades II . If you're experiencing any issues with the Technical Test version of the game, please check below for a solution. We expect to update this throughout our Early Access. Note: How to Report Bugs While Playing If you run into a bug while playing, please consider pressing F10 to r...
this may have been mentioned before but
my mouse movement is shifted down in the main menu in steam deck gaming mode and when in the actual game the movement is down and to the right a bit
its perfectly fine in desktop mode tho
persists after restart
(please ping me when/if someone responds)
i played for an hour on steam deck with default proton with 0 issues, maybe the text was a bit small in some places, but only that
idk if it is a bug but there are instances where you are hugging an enemy and you dont receive damage
and the projectiles also just phase through
If you're not sure if something is a bug, go ahead and
it anyway just to be sure
Those do sound like bugs, yeah
what does f10 do, screenshoot?
also yeah sorry but i forgot to record it
idk how to replicate it
it pulls up a bug report window with a screenshot and a text box - you can also draw on the screenshot to highlight things if necessary.
That's fine - it's still helpful to report, even if you don't have the same moment
was it any enemy in particular? I'm doing some runs now and I can test it
You can draw on it??
brand-new feature!
Woah
wait is that a steam feature? or the game
game feature
wow
it happened with the mini boss and hecate
i dash through them so im behind them
then they naturally turn to the other side to attack me
but the projectiles just phase through
uhh dont remember
i think it was the double slash
but yeah something else that i noticed is that you dont take damage from hugging those two
either that or they have a small contact hitbox?
I can check rn
and which miniboss attack was it?
the projectile barrage i think
im pretty sure the first projectiles phased
aight
i dashed inmediately so idk if you can be invulnerable for longer
I think is smth with the iframes yeah
can confirm something is up with the double slash particularly
I've seen is a common feeling that a lot of attacks should've hit
that or the dash has insane iframes that linger WAY too long
to the point you dash once your immune to both casts lmao
can't get hit by hecates second slash unless i basically walk into it
ok looks like i was right then
but yeah if someone can confirm the bug for me, appreciated
testing ^.^
got it! Successful repro by standing on top of Hecate
did you managed to do it with the mini boss?
no, I didn't encounter that fight this run
ok it would be great if we can prove its possible with that one
because looks like no one has discovered it yet
( maybe im wrong, idk )
I'll test it next time I see that one, no worries ^.^
i should try myself too
is it intended that if you keep pressed dash melinoe will start running?
even if you are not pressing any movement keys
AMAZING GAME I HAVE TO SAY, BUT there is one aspect that can be fixed, and that is the stun lock with the Sister Blade's Special Attack to bosses, and it allows you to keep hitting over and over without them attacking
That’s a new mechanic called sprint
I think they mean if you should be able to start sprinting without moving
if you hold dash mel just starts sprinting in whatever direction she was left facing
yeah thats what i mean
i guess its intended then
i also submitted something
when odyseus walks to see the plants, if you stand where he usually is, he walks towards you,salutes you, but gives up in going to his place and just goes to look at the plants again
repeating the process infinitely if you stay there
i assume its weird because in most games if you are blocking an npc path location it would just push you
has anybody gotten "connection from your graphics device was lost" while not having a graphics card? 
i play on a laptop lol
You probably have integrated graphics
Either integrated or the laptop has a dedicated laptop gpu
its integrated im pretty sure-- i figured out the processor i just have to see How To Update It
me too, how did you fix this?
Try things listed in section For Hitching / Freezing / Lag / Frame Rate / Performance Issues https://supergiant.games/hades2faq
Something might help.
From all of us at Supergiant Games, thank you for choosing Hades II . If you're experiencing any issues with the Technical Test version of the game, please check below for a solution. We expect to update this throughout our Early Access. Note: How to Report Bugs While Playing If you run into a bug while playing, please consider pressing F10 to r...
yo uh can someone help me report a bug
it goes like
the pngs are glitches
I see white and black squares
popping
and when screenshotting it just goes away
You can still send a bug report by pressing F10 when it happens. Even if the glitch is not captured on the bug reporter's screenshot, the report contains info that can be helpful in investigating why it happened.
oh yeah that's the one i got
😭 the more ppl report it the better tho
I got access to the technical test and decided to boot it up in wine to see if my mac laptop could handle it and got an error reading "Renderer creation failed. Please make sure you have a D3D12 compatible GPU with minimum feature level of 12_0 available with updated drivers." Any ideas on how to fix it or is it impossible to run on here? It's a MacBook Air M2 2022 running macOS Monterey 12.4 (I haven't updated in a while but I don't think that'd affect wine?) if that helps
Technical test is for Windows only (and Steam Deck). Not sure how much you can configure Wine, but as the message says, you need "D3D12 compatible GPU with minimum feature level of 12_0". So it might not be possible to run on your setup
Yeah that was what I figured, thought I'd check jic tho
Is this still happening for you? If yes, then please try to update your graphic card driver, as the issue seems to be related to that. The latest I can see here is 31.0.101.5444 https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html
This download installs Intel® Graphics Driver 31.0.101.5444 for Intel® Arc™ A-Series Graphics, Intel® Iris® Xe Graphics, and Intel® Core™ Ultra Processors with Intel® Arc™ Graphics.
It shouldn't, only clean instal of a driver might do that as per https://www.intel.com/content/www/us/en/support/articles/000096252/graphics.html
it didn't 
Cool, hope it stays this way 🤞
Anymore reports of controller issues with the game? It still doesn't recognise my controllers.
worked perfectly with mine although steam says controllers not supported
It's one game I just can't play with keyboard and mouse. Even the main menu says controller recommended. And it doesn't detect it! So frustrating.
what type of controller are you on?
Vader 3 Pro and Xbox Controller
hello there o/
are they wired or are you using a wireless reciver?
Vader wireless and xbox wired. Both work on other games including Hades
hmm, might be worth doing an F10 i had a wired xbox working fine for me
Yeah I did one last night but just wonder if there had been similar reports.
ahh, fair enough, ive only been on here today im afraid so not too sure
Various controller issues are still being investigated. There's been a small update to FAQ, so please have a look and try things listed in Mouse and Controller Input Issues section https://supergiant.games/hades2faq
From all of us at Supergiant Games, thank you for choosing Hades II . If you're experiencing any issues with the Technical Test version of the game, please check below for a solution. We expect to update this throughout our Early Access. Note: How to Report Bugs While Playing If you run into a bug while playing, please consider pressing F10 to r...
@simple dagger I've sent you a follow-up dm regarding your issue, have a look when you have some time 🙂
You need to add me to friends first 😉
oh right!
Will test my PS5 controller later today with the game - I use DualSense Edge now but have an old stick drifting DualSense to test as well 🙂
Been using DualShock 4, zero issues.
I'm using an Xbox One S controller.
My RB is failing though, gotta replace the switch but I suck at soldering
will probably pay someone else to do it
I'm having launch issues (I wanna get in so badly, feels so close yet so far 😭 ) and sent an email to support after attempting all the troubleshoot options I could from the FAQ, but I was only able to send my DxDiag and not my Hades II.log because I don't have any saved progress yet being that I can't get the game to launch - will that hinder the support request or was sending only the DxDiag sufficient for now?
The DxDiag should be enough for now, the fact that the log wasn't generated gives them information as well
Sweet thanks! I do have a feeling it's gonna just end up being that my device doesn't meet the system requirements to run, but I will keep hope alive for now 🤞
everyone has probably noticed this one but there are sometimes where you interact with something in the base because it has the "!" icon, but after you done with it, it still has the icon even tho you just saw there is nothing new
care to share your specs?
I got that in the cauldron as well, even after getting everything available at the moment
sure! this is copied from my DxDiag so let me know if you need more info
Operating System: Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release_1.180402-1758)
System Manufacturer: Acer
System Model: Spin SP111-31
BIOS: V1.08
Processor: Intel(R) Celeron(R) CPU N3350 @ 1.10GHz (2 CPUs), ~1.1GHz
Memory: 4096MB RAM
Available OS Memory: 3920MB RAM
Yeah, I'm afraid your setup is below requirements
dang!! do you know what specifically doesn't meet the requirements or is it just all of it?
Processor and GPU, mostly. You're good on memory but I recommend getting 8GB or more
I think that in general if your PC is able to run Hades, it can run Hades 2 as well
this
Hades is not a demanding game but even Hades has minimum system requirements
yeah I played the first Hades on my switch so this would be my first time on PC!
Pro tip: If you encounter strangely low fps check if game hadn't detected integrated GPU instead of your graphics card - i was surprised when i had 20 fps instead of 240 
may I DM you an option I found cheap for sale on my fb marketplace to see if it matches the requirements? i'm usually crap at interpreting this kind of thing
Of course. I'll help in any way that I can
I don't promise to reply straight away, I'm kinda busy at work right now but I'll have a look later on
no problem I appreciate that!
Hey, so when i got a gift of the moon and went to check my boons by pressing left, when i returned i got denied the option to select a moon gift.
just wanted to send that out
You can press F10 to report bugs like this in-game
oh hell yeah! thanks!
I feel kinda bad for not encountering a single tech issue, but i guess thats a good thing
yeah until now i also had no problems tbh
but i guess they can happen anytime possible
The less we find, the closer to release we are!
true!
With how good things are looking now, I am quite hopeful for how clean the final will be
I'm not sure what the trigger was, but at one point I would be sprinting immediately when entering a room, which I could stop by attacking. But then I couldn't sprint at all after that. This repeated each room until I restarted the game. I was on mouse and keyboard at the time.
The devs did say that Hades 2 is a bit more demanding, so while generally true, there are likely to be some exceptions
hey swan, unrelated but did you find out what we talked yesterday?
btw i didnt realize there where more than 1 mini boss so my bad
No worries, I didn't want to spoil you on it haha
the one i had the glitch was the root witch thing with the tentacle
root catcher? root crawler?
Haven't had time yet, I made sure to include it in my report though so the devs can check
you cant not send images in this channel?
im pretty sure i found out something
but i could only take a screenshoot
Send to another discord and copy img link
Or just f10 and describe the bug
(I think you can email them too but not sure)
idk how to do that
does it work in dm?
i need to show this to someone btw
because i need someone to confirm
Yes, go ahead and DM me
is it ok to submit the same error multiple times?
in case you want to update info about it
Yes
Ah I see, that's good to know
A low graphics mode would be great tbh
Unsure how feasible that is given the engine
Is the game currently capped at 144 FPS? I turned off Vsync and everything and in Hades 1 I used to get like 400 fps max. It shouldn't be locked to my 144 HZ monitor's fps right now so just wondering if the entire tech test is running at a capped FPS right now?
I don't know if it was ever reported but we need a way to display location number at all time cause in hades 1 we could press boon info while entering a room and see it but we can't anymore and I already miss it
could there be an option just like timer display option but for the location number ?
How to launch the game in Vulkan or 32-bit mode? When i click play it gives me no choice
can someone explain how thunder sprint works, in detail?
I have it, but I'm not sure if what I'm observing is me being unfamiliar with how it works, or it failing to proc when it should
I have it, and the tooltip it should cause a lightning strike every 0.15seconds if I dash near an enemy
I have only seen it proc if I dash ON to an enemy. But I am currently fighting the plant miniboss and I'm dashing through, in, around, near, the boss and lightning is not hitting at all
....because I'm an idiot
it's SPRINT, not dash
nvm
lmao
yeah all dash boons have been removed (at least for the tech test), sprint is the new dash
Aphro still has passion dash actually
I mean, I'd feel less dumb if it wasn't in the literal name of the boon AND I HADN'T LITERALLY TYPED IT OUT lol
naw dont feel dumb, its a new gameplay mechanic that wasn't in Hades, it threw me off the first couple runs getting used to holding down and not just tapping
k next question:
I had thunder dash, and also the boon that says "while you have no more than 10 magic, ALL foes continually take (90) damage"
I dashed around until I had 0 magic, and I didn't see many lightning strikes
Is once every 5 seconds
Hi, good night or moorning
depending on his time zone, i stop by to report or ask for help on something. I've been playing the game these days without problems but now I get this
"Renderer creation failed. Please make sure you have a D3D12 compatible GPU with minimum level 12_0 available with updated drivers" 😅
Hey there, could you follow the instructions at the bottom of the pinned FAQ post here to send us your system information so we can take a look?
okay ^^
Got a mini glitch on the last room, already reported ingame
basically I got stuck in a tree stump, dashing unstuck me
just submitted a ticket for input interruption for right click omega special
I tried to reproduce it in the next room and was able to do so
like, when I go to special again before the first one has hit, it's like there's an auto-aim effect that's keeping me on my previous target, but I'm trying to move to another, and usually by the time it lets go a second later, I overshoot the second target and have to swing back around kinda thing
I could stream my gameplay somewhere if someone wants to see what I'm talking about
I guess that's operating as intended then? If yes, then I respectfully suggest a rework; I like to be able to fine tune my shots so that the blast radius hits as many targets as possible, which isn't always the case when aiming directly at a foe
...but that's not a bug fix, I guess
You can disable the auto-aim under Options -> Gameplay -> Aim Assist
Hey is it worth reporting that my game had weird inputs happening when I had more than one Xbox controller plugged in or has that already been reported
Always worth reporting if you're experiencing any issues—if someone already has reported it, just means there's more information for the devs to work with ^.^
I suppose so, I'll go do that then (if only so I feel like I didn't just luck straight into the technical test demo for free lol)
Is the tech test capped at 144 frames per second? Or no?
sigh I just submitted another f10 about double moonshot. My special wasn't doing anything the boon said it should. But you can disregard; I was firing my omega special not my regular special
considering its the second thing youve tried reporting that actually isn't a bug i would consider slowing down and actually taking the time to understand why something isn't working lmao
It seems capped at 144.
Well 144 is the highest my monitor goes
Yeah same, perfect for me
From all of us at Supergiant Games, thank you for choosing Hades II . If you're experiencing any issues with the Technical Test version of the game, please check below for a solution. We expect to update this throughout our Early Access. Note: How to Report Bugs While Playing If you run into a bug while playing, please consider pressing F10 to r...
you should check if you have updated your graphics card.
also verifying the game files can help
hope it helps
yes i have the lastest drives. but i think my GPU doesn't support Directx 12
oh then i sadly dont know im sry.
besides maybe unistalling it and reinstalling or restarting your pc
i just checked my DxDiag it says "DirectX Version 12"
i wonder why it is giving that error
i'll do the restart first
ok good luck
same error
then i dont know sadly.
im sry
there are other people have the exact same issue on steam (Discussions)
Your GPU needs to support DirectX 12 with Feature Level 12_0. You can check that in DxDiag as well, in Display tab, in Drivers section.
in the first tab (System) it says Directx Version 12 but in the Display tab it says "Direct3D DDI: 11.2"
seems like i won't be playing Hades 2.. 😭
is this where you report bugs and such?
You can report bugs by pressing F10 in-game.
ah, thank you
is there a way to sneak my way into the test 😦
Pray to RNG gods
I make no promises :3
just a question, there is also data of the driver, is this up to date?
yes
3 runs and all good on an i7 3050 laptop high quality settings7
Anyone else having issues with selecting boons on Deck? When I use a switch controller and I can’t select them, but with the native joysticks I can.
Same with selecting cards at the alter
probably something to do with steam input? Idk if it's a thing on the Deck but you may want to refer to a dev
https://steamcommunity.com/app/2933700/discussions/0/4357871368309504745/?ctp=2#c4354493882938735763 Works like a charm on my potato PC with FX-4100, GTX 660, 8 GB DDR3 1866 MHz RAM https://imgur.com/a/0iWIvzT https://imgur.com/a/jZwzoOG
@round bear ❤️ glad it worked
I was as well happy to get it to work while I don't have the GPU
surprised anyone else has GTX 660 in 2024 though 🙂
Was able to get through the Tech Test last night. The only thing I noticed were some odd textures/graphic flicker? with some of the environmental stuff in the Crossroads. Happened for a a few visits- could not pinpoint what caused or if something on my end.
Looking very forward to more content, and thank you again for the opportunity to participate! 
did you report the bug with f10?
Forks! I did not. I can do that tonight once I'm free. Do I need to have the issue occurringa time of report or just a report of it? It wasn't a consistent problem 😦
time of report, though just making a report that it happens is a mark it doesn't really help them lmao
it'll take your system specs and they can try to recreate it possibly but a screenshot that happens at the time of the report is just instant proof
Any time is fine, even if it's after the event happened. Ideally if you can reproduce, but fine if not
Did it seem like lighting flickers when moving around, or something else?
Background flickering was when I standing still, but when I moved it seemed to go away?
The one most visible when moving was the textures of a bush (or two?) rapidly clipping in and out of each other
Hi everyone, just wanted to leave here the few things I've encountered. I just booted up the game and the screen flashed intermittently a lot between the game screen and white. Luckily I'm not sensitive to it but it was jarring. I closed the game and booted it up again and it fixed itself. Previous to that I tried turning off vsync but did nothing.
Another thing is that then I tried to collect my first boon from Apollo, the controller isn't able to select the boons. The only thing I can do is open the sidebar where it lists the boons you got. I can't select with a mouse or keyboard either. I'm gonna exit the game and try again.
Thank you! Could you report those in-game with
as well?
Hm, I'm pressing the
but does nothing. I tried the menu and in game
Do you have a fn key on your keyboard? Try pressing those two together. You might also be able to rebind it in the controls, I don't remember for sure
I tried with FN but that only opened a chrome tab haha. Indeed the controller doesn't have a report bug keybind. I bound it to the select since it doesn't seem to be in use by anything else. The keyboard does have the f10 keybind. I'll report these bugs now
Hey everyone! This might be a silly question but at the end of the test|| it says that if I defeat the boss 5 times I should consider my participation completed. Does this mean that I will not be able to play anymore after defeating the boss 5 times? Or it's just that this is the approximate time estimated to deliver good feedback?||
Thank you
After the fifth win you won't be able to go on a 6th run, it'll block the entrance to Erebus
It can be circumvented through dying before a fifth win or creating new saves but otherwise bleh
I see. I'll enjoy my runs while I can, then. 😊
I've been cut off... already feeling like an addict... need mooooore
Yes, got a consistent repro and just sent in the bug report
oh NICE so i did discover something after all, thanks to you

yee! Thanks for bringing it up here ^.^
I was literally about to ask this question going thru my 5th run now~! Thanks!
yeah if you want to keep unlocking you can throw the final 5th fight.
like for getting more trinkets for example, i guess
Yay! thank you for the intel!
Can we expect to get a response to any bugs we submit?
I wouldn't expect a response, if supergiant need more information regarding the bug report they'll reach out 
Usually not
Is there a date scheduled for more invitations for tests?
Not that we know of
I get the "unable to save" notification, and it doesn't seem that Hades 2 has created a save game folder like hades 1 did
The folder may be a level higher, in the user folder instead of documents. Did you get the error right at the start, or after playing for a bit?
after I went through the first door, and now every so often after I enter new rooms
AH I SEE IT
alright, and Im guessing I move it to the same place hades 1 stuff is
I don't know that will help—I'd try the steps in the pinned FAQ about the game failing to save, but with the folder path it's currently in
thats a better idea
hello everyone, maybe someone could have already post this but I noticed on my runs that the Dash Boon effects didn't happen for the majority of time. Should be something to be fixed. 👍
The new Hades 2 looks awesome! really liked all the new features supergiant added, from the caldron crafting to the new weapons, inventory system and gathering mechanics. Super cool!
Again amazing art from the art department of supergiants! love it!!
If you don't mind me asking, as i've seen this for someone else already: Are you sure they were Boons that trigger on Dash and not Boons that trigger on the new Sprint mechanic?
hmm, I remember using one from Zeus that didn't trigger at all, and one from Apolo that also didn't trigger. But being it on the Dash or Sprint is a good question. I would need to make another run to make sure but already spent my 5 runs XD
used one from the Ice Goddess that triggered sometimes, but didn't quite understood the timing and what caused the trigger.
They're both Sprints. Could be more clear i suppose, as they're in the same slot.
I see, so they activate just by running?
yes
would prefer the dash mechanic though, like in Hades 1
since you can control it and use it better than just sprinting
there's probably a learning curve to it. And some still have "old" dash boons
hmm, I see. would like to test more of it 😛
finally got the chance to get my grubby hands on playtesting and i notiiced hypnos' portrait when you speaks to him moves. as in, everytime his portrait moves, theres just empty pixels you can see through lol. im aware its still just playtest so it wont get updated yet but thought that was important enough to mention
wait not sure if this is the right channel for it sorry
Heyo! Could you report that in-game with
? ^.^
yes of course! ill make sure to report it
Awesome, thank you 
i'm just gonna go back to playing Hades 1 since i can't run Hades 2. 
i really hope developers make it compatible for directx 11 :(
Heyo there - just fired up for the first time (so excited I got my invite yesterday!!!!) and I have reached the very first boon.... and I can't select anything. The game actually is keeping my mouse hostage, too (I have 2 screens and normally I can just move my mouse to the other one where I keep discord, but it doesn't move out of the window). I'm using an Xbox controller and there are no prompts, no highlights on the boons, the only thing that works is pressing left for boon info, but even there I can't see anything. I tried clicking with mouse as well, no luck. I've seen "report with F10" and I have pushed F10 but nothing is popping up... is there something that should? O.o
Only way I can get out of the game from here is alt+tab to another application
Heyo!
One of Poseidon's boon, the Dam, has a typo in the Italian localization (it says "Concenti" instead of what I believe it should be "Consenti") Took a screenshot but wasn't able to report it in game sadly.
Hey, please have a look here in Mouse and Controller section for the things to try to make your controller work: https://supergiant.games/hades2faq
Regarding mouse being held hostage, you could try toggling "Mouse lock" in options, which should release it.
Regarding F10 reporter window not popping up: sometimes it hides behind the game window, so it's worth using Alt Tab then to find it.
It's best to report localization issues in-game by pressing F10 when you stumble upon them. And sometimes F10 report can hide behind the game windows, so it's worth using Alt Tab to find it in such cases.
Thank you! I did check the FAQ and the controller works as expected... until the boon select screen 😦
I got no pop-ups - when I alt tabbed out to get somewhere the only window open was steam. 😭
Basically, no input worked in any way besides the left button to get to boon info
Hmm, have a look if F10 is bound to something in Controls. Maybe it got unbound somehow and that's why pressing F10 does nothing... It will be at the very bottom of the list of Controls.
Just to check, have you tried things listed in FAQ, such as unplugging any other controllers? As this could make your main controller acting up.
Hey. So I encountered what I believe to be a bug where the omega cast followed Mel until it burst. Happened after taking Demeter's cast boon at epic rarity
Yes. I read the FAQ religiously cuz I wanted to play, haha. I also work in tech support so I was avidly trying everything I could. I might go ahead and uninstall/reinstall at this point. I wanted to hang on to the issue in case it would be helpful for debug but if not I'm happy to go further in troubleshooting that way.
I may of ran into a bug/glitch. You can get out of the play area kind of easily in the 'Hide and Seek' part of the game. https://youtu.be/I3d46PHXgG4
Thanks 🙂
I've seen similar reports, and it's being investigated, so no worries of "loosing the issue". Reinstalling might be worth it, and maybe also removing your controller from device list, then re-adding it (plugging back in/reconnecting via Bluetooth). If you get F10 to work, then it will still be worth reporting it in-game, but if not, then you can send an e-mail to support@supergiantgames.com, including the following files:
- Your DxDiag
- Your Hades II.log located here:
%USERPROFILE%\Saved Games\Hades II Test\Hades II.log
As the reaction under your post suggests, please use
in-game to report it, you can paste the link to the video in the description, thanks!
That sounds like an intended behavior of one of Demeter's boons, Local Climate, so I'd check if that could be the case. If not, please report bugs by pressing F10 in-game when they occur, thanks!
hi, did anyone figure it out how the autofire works in regards the omega attacks? With the spear she does the regular combo followed by the omega. With the daggers it is weird, seems kind of random
with the daggers it kind of like... waits for a target if that makes sense? there's a little red circle that appears underneath the enemy you're targeting and it won't fire until you release it ime
In case anyone else comes along with this issue I want to share that I did get it fixed.
I have an accessibility keyboard extension that I did not realize was being read as a controller. Once I unplugged it, the game works without issue.
I understand for the technical test that there may be some rough edges with regards to multiple controllers being plugged in, but now that I have to unplug my accessibility keypad whenever I want to play, it means actually launching the game is harder for me since I can't use it. Hopefully this is something already being worked on, but if not and someone from the team wants to discuss my setup so it can be accounted for, I'm more than happy to help!
Thank you again @humble niche for your help!
<lighthearted> Just to make sure—did you send in the email with your DxDiag?
I did not, since the multiple controllers issue is already noted in the FAQ so I assume it's already in the works. This was a weird thing where my keypad is being treated as a controller by Windows (I did not know it was before this) so if they fix multiple controllers then I should be good to go. 🙂
I can always grab it if needed tho, just gotta plug it back in and fire it back up, haha.
I also have a steam deck so I may switch to playing on that too avoid the unplugging and plugging in of things
Gotcha, thanks for the details!
Hi! The game is so good that I didnt get any gameplay bugs!!
But there's some problems playing with the language option in Portuguese: Some dialogues appears in English even though the previous dialogue was in Portuguese; Most of them was talking with Skelly or saying hi to the gods
is this the right place to be reporting bugs? just since its not like i need support idk
Such localization issues can be reported by pressing F10 in-game when you stumble upon them.
Best to report by pressing F10 in-game when the bug happens, where you can describe issue in detail.
oh i didn't know this was a thing thank you!!
what if... what if hades 2 gets a multiplayer mode..
should talk about that in #hades2-tech-test-discussion
all good, just don't wanna make it harder for issues with the game to be seen ^-^
i didn't happen to press it when it happened so i don't have a screenshot but i took a video clip of it happening, is there an email i can send that to?
understandable. i got the invite but i couldn't play it :(
(I dont have directx 12 GPU)
You can send it to support@supergiantgames.com
gotcha, thanks
I didn't get a screenshot because of vertical panning, but I did catch an audio clip not playing during one of Melinoe's meditations next to Schelemeus. "Never accept defeat" is just silent.

is schelemeus supposed to not show up after a few runs? mel doesn't have a dialogue for him not being there unlike other npc's
Change your weapon
Skelly does that in 1 sometimes too
Yeah I hate that bug in both games
is it worth reporting stuff that might be a bug but isn't game breaking? i don't want to waste their time but also not let things fly under the radar
i mean this in general
Yeah if it looks odd I'd f10 it
Depends on your definition
Some may call it an unintentional mechanic ig
'a feature not a bug' type beat
Has anyone had their controller start vibrating without stopping? It happened to me after I visited Arachne and got an outfit from her.
has anyone else had the issue where, sometimes, you just... cant pick a boon? like, the menu opens, but you cant do anything there. the game doesnt freeze or anything, i can still access the pause menu, but ive noticed it happening pretty much every time
just in case have you reported it with f10
...actually, since im having it happen right now, i noticed something as well
i can attack and dash around and like. see melinoe doing the actions behind the menu
when i press f10 nothing happens 
it doesn't open the bug report screen?
as i said, im currently experiencing the menu thing
i can stlil access the pause menu though, ill probably just give up and see if i can do it then
. hm, no
f10 simply doesnt do anything.
try rebinding the bug report screen from the options? f10 just kept going to my keyboard hot keys so i rebound it to something else
@cedar flicker what's the email to report stuff to again?
seems they can't use f10 either
support@supergiantgames.com - also in the pinned FAQ, for reference
ah
ty
i think the f10 thing might be me playing on controller, tbf
oh, on controller i’m not sure the report button was even bound for me by default
a bunch of them weren’t
it let me press f10 just fine on controller
Yeah, you may need to manually bind it
sometimes you need to shake your mouse around to tell the game to get out of game pad mode
i tried that as well! i just ended up binding it to the left trigger
it does seem that enabling steam input helped at least
i haven't done a full run on controller yet, i'll try more this weekend to see if i've got similar issues. plus, seems like the combat is more fluid on controller once you get the hang of it
how does one give feedback? I press f10 and it doesn't open up a window and basically locks me out of the game (until I kill the help application in task manager)
oh I shouldve read the last 3 hours of discussion lol
you may need to alt-tab to find the window
and yeah, you might need to check the binding / make sure the game is looking for mouse instead of controller
I mean it opened an application called "f10" with a "hades feedback" subprocess but there was just no window regardless of how I tried to find it
(yes alt tab as well)
Ill try rebinding later tho
Hmm. If rebinding doesn't work, could you follow the steps at the end of the pinned faq about emailing support@supergiantgames.com ?
yeye Ill do that
ok so i ran into a bug and idk if anyone has, so what happened was i paused the game and went to eat dinner when i got back my controller disconnected, do i reconnected and and when i unpaused my controller wasnt reading the input for attack, but every time i dodged it would do the charged attack only
too late now i beat the boss 5 times
need to know if this is just me or if perhaps it could potentially be a bug: you know those little background details/decals that pop up everytime a character appears ? for some reason, theyre so low quality on my end. its incredibly distracting. i know its not because of my quality settings because ive experimented with the quality settings several times and even on the highest, it isnt resolved. is this just me or maybe its a technical error ?
it might be some placeholder assets?
i didnt even consider that, thats probably it T-T placeholders just didnt properly load bc its technical test, maybe. .. .
thank you for the response !!
i had a problem where my controller would drift and stop for no appearent reason.
i have an issue where sometimes when i ewuip the blades the training dummy dissapears
he's not a dummy 💔
ok sorry a bit too harsh there
at some point between 2 runs schelemeous just wasn't there for some reason which felt odd
Oh wait that’s odd?
I thought he just left like every npc does sometime
idk maybe but we had to report it
well it doesn't happen on hades 1 I believe
havent played it so i have noopinion
Thanks for the reports - could you also report any bugs or issues you have in-game with
?
That being said - sometimes Skelly just doesn't show up. He'll usually appear after you interact with something, like the ritual circle in the center of the room
If you change weapons he tends to appear in my limited experience
help, i have no clue how to compel (im the dummy) 😄
Heyo! There should be button prompts on screen for it, iirc, once you interact with the shade
y but i dont know what to do when i activated it, is it just press left right mouse botton or is it reaction time like fishing
You have to hold the buttons down
(still havent fished btw, i just remember from hades 1)
oh ok
tsm
have a nice day ❤️
Yee! You too, good luck ^.^
Hello, i recieved the test access today so i went to my steam library to install it but when launching the game it stays in the steam page.
I don't know how many have this problem but it's propably my ancient pc hard drive. Had that since 2016.
I'd recommend to check out https://supergiant.games/hades2faq
From all of us at Supergiant Games, thank you for choosing Hades II . If you're experiencing any issues with the Technical Test version of the game, please check below for a solution. We expect to update this throughout our Early Access. Note: How to Report Bugs While Playing If you run into a bug while playing, please consider pressing F10 to r...
is there an unlock all option to easily test the available keepsakes? Since you're locked out of starting a run after defeating Hecate for the 5th time the time to test is kinda shortened (I cannot bring myself to intentionally loose D:)
Another thing: According to the Technical Support FAQ the save file is supposed to be located at %UserProfile%\Documents\Saved Games\Hades II Test, but it's located at %UserProfile%\Saved Games\Hades II Test (it's not placed under Documents but rather its parent directory. I am not sure which of the locations is correct now, but there's certainly an inconsistency
Good afternoon, I'm happy to be able to try the test version of the game. It happened to me that, when I am in front of Schelemeus and I have the list of commands, when I grabbed the sickle and the dagger, the ability related to running and sprinting and attacking was not completed (even after having executed the commands) . After a run and choosing the weapon again, the bug did not appear.
There is not, but there's also no need to test them all right now. Technical Test's purpose is to test the stability and performance of the game rather than the content itself.
As for your second note: thanks, I'll relay it to the relevant person! It should be the second path from what I can see.
Hey, it's best to report such issues when you stumble upon them by pressing F10; it will bring up a bug report with screenshot, where you can describe what happened.
ok, i'll do next time i notice something, thanks
do we know if hitting projectiles should make them vanish like in h1? because I've never been able to hit one away
Am I supposed to be able to use my special (right click) while polymorphed during the Hecate fight? Was able to use my specials on my 4th clear but I tried again on my 5th clear and it didn't work
It shouldn't happen... Please F10 this if you stumble upon that again.
Hi, how "thorough" should we be with bug reporting in this test? If I think I see a visual glitch, should I report it just in case or keep it for mistakes I'm sure of?
Go ahead and report visual glitches, even if you're not certain
And is it possible to report a bug on bug reporting...? Like a secondary channel. I think I just froze/broke my game whilst trying to catch a screenshot with F10
Sometimes bug reporter window shows behind the game's window, so it's worth trying to find it by Alt Tabbing.
Hi,
Is there a solution to the "Renderer Creation Error"?
You could try updating your graphic card driver. But the chances are your card doesn't support DirectX 12 Feature Level 12_0 that's needed to run the game. You can check that by running DxDiag (instructions here: https://support.microsoft.com/en-us/help/4028644/windows-open-and-run-dxdiagexe); the relevant info should be in Display tab and Drivers section.
Open and run DxDiag.exe
why doesnt my steam page have the request acces button?
Tech test pretty much done https://discord.com/channels/456889434672201729/456894163292520448
Is there a way to report a potential bug? I'm not sure how to do it. Schelemeus didn't show up in the training arena, but was there after i died
ok, thank you
How do we report a bug if we play on something like Steam deck?
if
doesn't work (I've heard some people say that), then you cuold take a video or screenshot and email support@supergiantgames.com
Thank you!
Schelemeus is guaranteed to show up only for couple of runs. Then he might randomly not show up.
If you switch weapons he should show up.
interacting with anything in the training area should cause him to show up again, not just switching weapons
Nice, thanks! Just tested on steam deck and was wondering
Are there any known issues with the "Vampiric Cataclysm" daedalus hammer upgrade? I acquired it but never got health back.

