#štechnical-help
1 messages Ā· Page 142 of 1
tbf wechat had no issues so idk
yeah
maybe bc more chinese ppl outside of china use it compared to qq?
all my family has wechat, no qq
probably
wth it revert back
qq is more a personal tool and wechat has many public service
tbf back when I couldn't get a wechat account I was so ded
cannot register or get food in the resturant, cannot get a taxi to the airport
took me so long to find a place that accept credit card
my ASUS is haunted
sounds like pain for everything to depend on wechat
i think that just proves how china being reliant on one single app⦠is not a good idea
did most places not accept alipay? or did you not have that too?
used to be more difficult with register when I was on business trip

atleast the problem is fixed :yatta:
thank you
will save it for next time. too tired. haven't abyss yet
get the xtals 
i also thought to use a temporany chinese number on the internet but i can't find one gratis that works

tried that for making miyoushe account (instead of having bilibili for hi3 cn) but it was impossible to make
every cn number didn't work or was already registered
the temp ones you can get are virtual numbers and are blocked by social services
i have another idea in mind but its kinda illegal probably
but illegal ideas are illegal!!! (share in dms)
is anyone able to enter the discord linked channel?
https://discord.com/channels/418652140454674432/1306083608628297832
It says my account is linked but I am not able to enter and the auto checkin is not working for me
is there supposed to be an issue to facebook connected accounts?
or facebook login use to go ingame
3rd party login can usually get some issues because of something that is happening with that 3rd party (connection issues, maintenance, etc.)
once you are able to login again add another login info to the game so you can still enter the game on those cases.
if after a day you still have issues and already try to use another network contact CS #how-to-contact-cs
are you talking about the raffle channel? i think thats closed by now
since it was started last year and everything. but if you were trying to get access to that to help with your issue, i'd recommend contacting CS for the hoyolab auto checkin thing not working #how-to-contact-cs
if is the channel that luna said, looks like someone is using a mod client 
for the auto checking stuff is this channel #homu-playground
if you didnt update your channel settings go "Channel and roles" and enable the ones you want to see

I assumed they got the channel link from the instructions here #account-linking-guide but yeah if thats the one then thats not active anymore
(the raffle channel)
well the instrucction said was only for x version iirc,
-# the msg on that channel are not loading for me, slow network strikes again 
What are CGs?
mhmm just for 7.9
cutscenes
could be nice if can be updated the msg, and probably add the info about the channels and how to see them if they are hidden
True, or at least for the account linking guide thing to remove the whole raffle messages and just leave the linking instructions there
since the channel selection thing is explained when someone joins the server in case they dont already know from other servers
i have some idea of that setting, but idk how it works/looks on this server... i joined many years ago
but i know is on the rules last time i check
its been a long time for me too 
im 90% sure this server has the new start sequence discord does now where it takes you to channels and roles after you agree to the rules and stuff. but yes its also in the rules channel 
so if it says the app is not active while trying to login is it on their side
hi , is there a way to update the game without downloading the 20gb file ? , and how many days left for the next update , thanks in advance
next update is in 26 june
and about the 20gb u must download it bc its the requierd file for playing 8.3
thanks ā„ļø
hey was wondering if collapse is still covered here, but when converting the game, it takes B/s to download it but also it seems stuck? been like this for 2 hours now
is it normal for some textures to be incredibly blurry? some textures seem just fine and then these library shelves look like n64 game. i have everything on max on pc, and my setup can handle the game easily. i also just repaired the files and stuff through the hoyoplay launcher. the pic was taken after that so it didnt change anything.
Which stage is this exactly? I can check rq, but iirc that's normal
The textures should improve significantly with later chapters
its just chapter 2, 2nd level of it. but this wasnt the only spot with low res textures. but ill continue playing maybe itll turn better as you said
for the first chapters you can find low res textures mostly on large objects, probably was mostly to not overload memory on phones from that time.
From back them to now, the game got some reworks and some stages got fully remade, unfortunately, this has caused inconsistency in the quality of the assets between different stages of the first chapters, still like teammate said after you reach later chapters the quality start to improve.
why does my game just keep randomly swapping my chars
can you explain more your problem?, like on what system you play (pc/mobile), on what mode, is constantly or not, is only when you press x button/screen or change by doing nothing, do you use a 3rd party program for controllers, etc.
i dont really know like i get on a char for a split second then it swaps to another
i think it may be bc im spamming 1
if that is the case that explain the problem, 1 and 2 change characters on PC on the default settings
BaseDaLiBlE

nice! that was stopping some people from switching over i think but thanks for all the hard work! 
Guys i reactivated my account for zzz anniv and stuff, what did i miss from may 30 to now
Hi3 hasn't had an update in the last 2-3 days
Still version 8.2 and all that 
When is 8.3?
unless my math is not mathing i think its around june 26th
Yippiy enough time for my slow self to reinstall
that is true you do have plenty of time to reinstall the game lol
Hi, does anyone know when the email is sent if got accepted to beta testing?
If so what is NDA
A non-disclosure agreement (NDA), also known as a confidentiality agreement (CA), confidential disclosure agreement (CDA), proprietary information agreement (PIA), or secrecy agreement (SA), is a legal contract or part of a contract between at least two parties that outlines confidential material, knowledge, or information that the parties wish ...
is a legal contract or part of a contract between at least two parties that outlines confidential material, knowledge, or information that the parties wish
basically don't leak stuff or you may get caught by hoyo ninjas
Cannot start HI3 on Android
all other internet services including discord connected normally
Can load HI3 only when using public wifi
Restarted Android and mobile connection but still fails
is there like a eror code or some?
the help button links to an error code 1 webpage but the page no longer exist
leaving our cat crying
ē«ć”äøćććē¾ććäøēćå®ćććć«ćć¹ććć»ćæćć¬ććåćę¬ę ¼ć¢ćÆć·ć§ć³ć²ć¼ć ćå“©å£3rdć儽č©é äæ”äøļ¼å Øäøē1åćć¦ć³ćć¼ćēŖē “ļ¼
u still have data right?
or this(look at luna response)
oh yeah this is kinda streaching,check if u allow honkai to use mobile data
wtf that Kiana is so cute
solved. HI3 and HG2 works with different DNS config
nice spaghetti code
doesn't make sense to me but okay

most connection issues (other than literally being unable to connect because of a breakage in the line somewhere) stem from someones DNS not being able to translate the game codes servername to an IP address that it can use, kind of like using a telephone book to translate a name or business to a dialable phoen number. Changing the config basically is giving your phone a different phone book that has the right number becuase the old one was out of date or had a missing page or something
old man analogy thanks :0
Oh yeah i should think of a better one, most people in here have never used a phone book 

no it was perfect even for 0 year olds like me

Luna, your age is showing
we don't know how old, but just oldge since you used phone book
in my 30's and grew up on a farm in rural area 
Baseball huh?
never actually played
my days were mostly milking cows, tending the 8000 sq meter garden and baking and stuff lol
Oh sorry that was a joke
I sent someone the same joke earlier
Was laughing
My sis thought I was crazy
baseball huh?
...that tracks
eyy I'm here

This is too cute 

Emote NOW
Hi luna!
Hi breath!

Is it possible to recover an account with screenshots? Screenshots contain either username/id in game. It was connected to an FB account which I no longer have an access to.
Should be possible, but you possibly have to provide more info, so support really knows it's you that wants to recover it
Like a receipt from in-game purchases or other identifiable information (NOT your password)
^ they will need more than screenshots, stuff like when you made the account, on what device, stuff like that but you'll just kind of have to try it and see
its possible yeah, in case you're not sure where to start, you can email customer support and they'll start the recovery process #how-to-contact-cs
am I not able to use my hoyoverse account on HI3 of steam version?
anyone got an idea on how to fix getting a white screen when ulting in apho2? it's just on adam, not anyone else
i keep getting flashbanged, and i can deal with it, it's just annoying
nvm, i fixed it by repairing files for like... the 3rd time. yay!
Which GPU is needed to run HI3 on 240fps (assuming I can change fps limit)?
what resolution though?
running the game at 480p 240fps vs 1080p 240fps are completely different
hard to say, becuase testing isnt exactly widespread with that, and i assume you mean maximum grahpics set
i'd say as a rough guess probably a 4080 or better. I dont think a 3070 could get 240fps at 4k
Got it, tks
is there a reason why i dont have the "account linked" "role"?
Wouldn't it show the star as well if that's the correct Sencho?
Oh, nvm, that star's server-specific in your case 
If you recently linked the account can take a while to show, if not check if you have Ai on your discord authorized apps
and yes, i have her
no bcs the star is from this server
Ye, ye, I noticed that afterwards
linked roles in server settings
then could be that you accidentally deleted the role, discord let you do that from authorized apps
go to the "server profile" and on Linked Role you should be able to enable it again
need to actively get the role
Is the EU server having problems atm?
Question about the checkin bot... Did anyone was able to get the AutoClaim working? 
Already checked a couple of days and I only get the ones I claimed manually
And yes discord is already running when I play the game
The server is working, try the stuff from this pin #štechnical-help message
Why is the web event like this
the game is failing to load the event , try to restart the game and/or device first, if that doesn't work try the stuff here #štechnical-help message
I'm trying to follow the instructions here #štechnical-help message but I'm stuck here. What do I do to change the number for in-level?
Click on the right side where it says 120 in the screenshot and it'll let you type in there
Just delete the 120 and put whatever you want for that

Help how to setup android Xbox controller? In the PC it's automatically connected but in my Android phone it not work I didn't see the settings menu
android version doesnt have controller support unfortunately
and tbh i wouldnt recommend using a third party app to "make" it work since some of them can run against the anticheat and stuff
But some people in YouTube play using controller on their tablets
ios tablets or android? iOS does have controller support
Oh idk maybe it's iOS
it might be, iOS does have built in controller support since iOS has the luxury of all being apple products and android is nowhere near that same like to code stuff for.
if it was android then they're probably using a 3rd party app to map the controller inputs to touchscreen zones, but people have had that trigger the anticheat and had their accounts banned because that kind of violates ToS so thats why i recommend not trying to use something like that for android
#štechnical-help message still trying to change the fps but I don't want to go too far. I think my display is 60.1HZ, how does that translate to frames?
Your monitors refresh rate doesn't translate to a hardware limit for fps, they're different things handled by different stuff.
The regedit setting is the maximum limit the game will allow. So as an example if my GPU can only render up to 170 fps at the graphics settings I have it set to, then if I set the game to 300fps for instance. My GPU will be at 100% usage and the game will be rendering at 170fps
Ok, ty
Np 
This is hardly my best time but it's getting late so I'm just going to show my progress. I think it's mostly just getting out of habits so I can focus on re-freezing. There's a lot more things I have to pay attention to all at once and I think that's part of my issues with this boss. https://youtu.be/ZDvDi2bZOYY?si=LgXyjFTLSlm8dsc3
this is the wrong channel, I'm sorry.
so this has been happening alot lately and i cant figure out why, i keep freezing mid fights like constantly


honestly not sure what this could be, if you're on PC i'd check that your graphics drivers and windows are up to date and restart it, but its like not totallyo crashing, just locking up for a couple of seconds 
could be yeah, or the game files could use repairing too
iirc ches is playing on an iPhone tho
oh they do? 
not much you can do then other than restarting phone and checking game assets (assuming iOS is up to date and not counting dramatic things like reinstalling the game)
probably an old iphone with memory almost full and battery melted
its a 15 plus and i still have like 20-30gb of spare storage
iāll try that
Yeah that's odd, looks like an I/O stall, curious how that's happening
Wanted to ask if there would be any issues transferring my Honkai 3rd account from my PC to my phone, i have no doubt I can play it on my phone, its just that Im on the SEA server and curious if the google playstore download of HI3rd applies fine with that? Thanks
hi3 supports crossplay (except the PC steam version, it does not use hoyoverse accounts so no crossplay)
though you'll need to make sure your phone is downloading the right version of the game
if the app store says honkai impact 3, then its SEA server, if it says honkai impact 3rd, then its the glb version.
oh i have never used the Hi3rd on steam, when i learn that it supports the Global version, not the SEA version I decided to play straight from the launcher
and download links from guides here
If the app store only has the global version and you are on android then this link has manual install links for SEA or GLB servers (though you would need to manuall update every version update on phone since your installation isnt managed by the play store) #štechnical-help message
ok nice, so as long as the app store has the right version then you can play it on phone and be on the same account, and if it doesnt then you can manually isntall the .apk if you're on android
thanks good call, i knew there was a catch to this, glad i asked
i probably would have download the wrong one if i didnt ask, thanks alot!
yup, just like the pc versions, mobile has different clients for different servers and all that 
Hello guys i get this B-chips, but they don't added to my account.
from mail
Check-in Discordc
Does someone has similar problem?
Is it bug?
or is there some waiting time?
refer to this message #š®honkai-chat message
Hi, i only started playing yesterday on my iphone and i cant seem to play the same acc on pc version (i downloaded in the sea server which i assumed according to searches and stuff) but it just went through with the whole beginner stuff and not my account itself from mobile. Could it be that my account is in global server instead of sea? People say that if the app store says āHonkai Impact 3ā is sea and āHonkai Impact 3rdā is global but says otherwise from what Iām experiencing. Can someone help?
if its a different account it should be a different server. on pc you said you're on the SEA server right? and on the phone its called honkai impact 3 (not 3rd) right?
if both of those are yes, then the answer is that you might be accidentally using a different hoyoverse account
on pc you can tell what server you have downloaded by looking in the upper left area of hoyoplay launcher. it should say what server you're on on the hi3 page
No, I mean i started on phone, and want to play on PC. Some people mentioned if the app is Honkai Impact 3, its SEA so I downloaded the SEA server for hoyoplay on PC but when I logged in, it was a beginner tutorial and I made sure it was the same hoyo acc.
Yup, so since you have the same server for both then the only other possibility is that you are using a different hoyoverse account on PC than the one you use on Phone
Okay I got it, let me try again later.
np, but yes I promise it does crossplay and you can have the same account on phone and hoyoplay PC version. so it has to be a different account so when you try next, double check what you're using to log in on your iPhone, and then make sure you're logging in with the same way on pc
i got in, tysm @stoic reef
, you were right lol i logged in on the wrong account.
No problem! Glad I could help figure it out and I'm glad you're in on PC too 
wait
@mortal zealot so I assume you need sea client on a non-sea iphone?
SEA should be Honkai impact 3rd
yeah basically
um other way around
eu shows it as 3rd
Honkai Impact 3 = SEA
3rd = GLB
I'm not kidding
nvm you are sea

disturbance, i saw enough leaderboards from you
3rd is not SEA
heres whats happening

if your app store is showing honkai impact 3rd but you physically live in a country normally counted as a Sea region, then your apple account is set to a GLB country.
it just shows what the apple accounts location is set to for what region to have the app store in
ah
thnx luna

wait I downloaded the game through the APK not playstore
just gotta change the apple account location, i forget if they get upsetti if you do that too often so i usually recommend just making a second account in SEA region to just log into when updating the game for the app store and stuff
the SEA server wasn't in the play store
that file is useless,
.apk stands for android package kit. its an android installer file and iPhone does not have the ability to do anything with it by default
its like trying to open a .exe on a mac, it doesnt work
mac has .dmg files, but even those wont work on iphones
bruh
different OSes, different installation package formats
makes sense
i can't open an exe on linux either unless I run it through wine
why didn't HoYo just make the game like wuwa where you can just select the server without downloading a specic version of the game?
I mean makes sense
historical splits that were never merged

wuwa is a very new game compared to hi3 so they never needed to do that
yeah ig
also hi3 came out at different times in different regions
their other games are like that, the reason hi3 is different is becuase when hi3 released it was still a very small company, and the other servers released months or more after the CN cilent. like GLB was almost a year behind at first
they'd probably have to rework years of code to merge everything if they wanted to
curse of the spaghetti
the more you add over the years, the harder it becomes to change something from early times unless you made your code modular enough from the start
Being a small company, trying to restructure, and repackage each server into a single client was simply not feasible for MHY. And now it'd likely break far too many things for the task to be worth.
ig they never expected that
Victim of time and expense 
why would they, it was their first big hit
oh NA/EU came out pretty late
and then genshin impacted their stocks into comical sizes
I thought it was earlier
genuinely a smol indie company please forgive moment
forgiven 

yeah
Hey why now current version patch is too much longer . its around a month
there hasnt been an announcement why
a permanent change since last patch, no official reason
so any answer would be pure speculation, and we dont know permament, we just know for the time being
maybe CS answers it, but that might be too far into company structures that they probably won't
they managed to do it
SEA in iOS
The gap is increasing out . version 8.1 was around 2 months . normally a version patch should around 27 to 31 days
in EU
yea basically what Luna said
luna spawned again 
i mean yeah its easy to do, just need an apple account with its location set to a SEA country and thats it
oh that luna isnt me 
cool name though, might yoink 

before 8.1, patches would be 5-6 weeks, 7 occasionally
8.1 and 8.2 is 9 weeks, 8.3 is 8 weeks.
We know the gap has increased, but we don't know the true reason as to why
but yeah its just a matter of making sure the logged in apple account is set to a SEA countries location when you open the app store and then the app store just shows honkai impact 3 (the sea version)
I see
It may be because the game is dying . its sad to say but..
anniversary patch were the only long patches before the week change, so we only knew when CN 8.2 rolled around
not necessarily
but who knows

We don't know the reason, and doomposting isn't going to help anything
Even the Battlepass system was changed to reflect this more perm change

not that I see it as a reason to doompost
Part two story is not popular as part one, that's why players are quitting
i found the "game dead" argument especially dumb for speculating longer weeks
Again, we don't know, baseless speculation isn't helping anything
You don't know why, nobody does
yeah
Dont tempt me to ask my uncle at nintendo
/j

players come and go, part 2 still shows many newcomers
most people quit over burnout, not really because part 2 is bad
The game has gone to automatic . if you have time swirl pass then ...
anyway longer patch duration likely has no releation with 'game dying'
but yeah, theres no given reason why, anything is speculation and doomposting isnt productive or part of the purpose of the technical help channel so shoo shoo everyone to #off-topic-discussion or something
that's a psychological explanation, especially if they've been around since launch

Anyway hoyo has three cash cow alive ,so it wont be a problem
i guess, although the income pool isn't split between the games
they can run hi3 at a loss if they wanted to
^^
Move channel guys
right sorry

i manage to find time to download hi3rd from the playstore, it reads as Honkai Impact 3
so hopefully this is the SEA version, not the global version
already 60% way there
yup hi3 with no 3rd is sea
ok the download is done, tested the combat out, account secure
now i can play the story while im outside
Naisu! 
Now there's no reason to not do your dailies
dont call me out like that
i may... have receive the "welcome back captain" by Kiana more than once but no need to do that, I can do better

Hello!!! I've been stuck on the "updating settings" screen at 0% every time I start the app. Everything I've tried, from uninstalling/reinstalling and turning my phone on and off (I play on a mobile device) hasn't worked so far. I'm not sure what I can do...
In short is a connection issue, most of the time is just your ISP giving you a bad routing and after some hrs-days should "fix itself"
You can check this pin for some ways to fix/bypass the issue #štechnical-help message
If you are on android, you can try to clear the cache just in case
Guys does someone had problems with XBOX controller?
My controller works correctly, tested on other games
But in HI3 i cant control camera with R in battles
also in the menu i cant control mouse with L or R
If after a month you still have issues contact your ISP company so they can take a look at the issue, and you can try to use a different DNS if you haven't set one manually
Can you give more info? Like is a first or third party controller? How is connected(USB/BT/Wireless adapter)? Do you have another controller connected to your PC? Are you using some mapper program (like steam input for example)?...
About the camera ingame, remember that this game uses an auto-aim system, so the camera will get lock during that "aim" process and only will unlock the camera control if the R stick is on a neutral position
can non combat menus be navigated with just a controller? afaik you still have to use mouse/trackpad/screen for selecting those menus
Yes, but the controls depends of the mode, main menu for example will use the L stick as the mouse, stuff like ER/OW have the option to enable that "mouse control" with a button or use directly x buttons to select the option and on part 2 you can use "R3" to navigate some menus before you use x key to select (similar to new HYV games)
Keep in mind this is just for PC, controller on iOS (and kb on some android) only have support for "gameplay", menus only work with the touchscreen

Hi 
Hihi, hope things have been well for you and thanks always for your efforts 
is it possible that i copy the game files to another external hard disk so if i re install windows i can just copy back the game to the pc and play without downloading (it took me 13 hrs to download the game)
anyone?
yes you can, do you use the hoyoplay launcher?
yes
then yup, if you go into the HoYoPlay\games\ folder and copy the entire honkai impact game folder and then after reinstalling windows and hoyoplay launcher, put the copied folder right back where it was while the launcher is closed and then open the launcher again. if it doesnt auto detect the game being installed then make sure the server selection is correct in the hoyoplay launcher's upper left area
thx
np 
ok and keep in mind that your settings will all get reset too
if you want to try to back those up it would require backing up a few windows registry things and if you're comfortable with doing that i can show you where
ok well i use the normal settings anyways
fair enough
but as long as theres no file corruption during transferring it to your external drive and then back it shouldnt have any issues
will the download packages stay? like the resources and cg download thingy
you mean the in game download or like non default language packs
the automatic in game download should stay the same, it scans for missing resources on startup every time
though let me double check on that real quick
ok
yeah it should be fine, it'll prompt you to download stuff but it should have a 0mb because all the files are there, it just doesnt have the setting saved on which download type you've selected (basic or full assets)
USB connection, not only this controller, no im not using any mapper
and idk why, controller works correctly right now
Maybe updating the controller through the Xbox Accessories app would fix that issue. I did that for mine a while ago after I got it and never encountered any issues when wired
The Xbox Accessories app gives you more ways to play when paired with an Xbox Wireless Controller, an Xbox Elite Wireless Controller, or an Xbox Adaptive Controller. Create and edit controller profiles by remapping buttons, swapping sticks and triggers, and configuring controller vibration. The app allows you to update firmware for your controll...
this is assuming your controller is a first party xbox controller from microsoft. do not attempt this otherwise
Odd that its happening for multiple controllers though, makes me wonder if the issue is xinput driver being faulty and needing to be reinstalled 
Tried to enable device lock and it told me I can only do it on the original device, but I've only ever used this one device to log into my account. What should I do?
If it said your usual device then there's some things they can make it think it's not your usual like network changes, but to make that your usual device to set up device lock for the first time you just need to log in and spend some stamina regularly (like every day) for a week
Or less, but around a week
I see. Thank you. It should just be the stamina issue since I'm returning after not playing for a while, and when I last played the device lock wasn't a feature.
mhmm most likely. but once you play regularly and spend stamina regularly it'll become your usual device again and let you do all that 
yay SignPath approved the Better HI3 Launcher project and I can now digitally sign the app
basically what this means is Windows will trust it more, less scary warnings
Oh nice! Having windows rebel less against it and having to convince people that yes its ok are both very nice things :3
heyyy nice
windows warnings scare me even if I know its not gonna do anything 
nice work

its usually overprotective, especially if you know the source and trust the software
Hey, I'm a returning player and I used to run the game well about a year ago with my laptop even tho it's way below the minimum requirements, did any drastic changes happen to the game that may prevent my laptop from running it?
No, if it run part 2 well
otherwise it may struggle in open worlds, but old content should be the same
Is it possible to link a HI3rd acc to an already existing hoyoverse acc
the only possible way is if the HI3rd account has not been used at all since July 2022 back when they were Mihoyo Accounts, not Hoyoverse accounts.
If the HI3rd account has been used even once since July 2022 then it already is on its own hoyoverse account, and you cant merge hoyoverse accounts so it wouldnt be possible
sad
What does it say when you click on the link to check your linking status
because unless discord is just being buggy discord, it should be giving you rewards since your account should be linked
though there's always the option to be logged into hi3 when doing it, but it should know that your account is linked

thanks 

It wants the game to show on your activity status, i.e having both discord and game open at the same time to auto register
or at the very least I think doing it manually then opening the game without discord open should also register?
I try to test for like a week and for me the autoclaim doesnt work even doing what is recommended (opening first discord then the game), the manual option works, but for me a couple of days didnt work the first time getting the same msg that sencho got, using the command again after some time made the claiming work
So looks like there are some issues with the system
help after avast blocked betterhonkailauncher my game keeps freezing for no reason
i disabled some protection but nothing

even in the menu f
excuse me (i'm ok at english, but not good)
may i ask about
when i tried to login "first time" (i already change SSD)
i pressed a button "Start game" and nothing show me
normally in first time login they have a verification by silde a jigsaw right?
but in my case nothing show me
just white screen and top right have "X" with blue color
i retry again and again but still the same
conclusion : i cannot do verification because nothing showme
so can anyone explain how to fix this one?
thank you for answer
have you tried setting betterhi3launcher and the game folder as an exception to avast?
no idk how to do that ill try tomorrow i guess if i get same problem
found that surprisingly fast

its best to just select the entire hi3 game folder as an exception, which will work for everything inside
Here are some things you can try: #štechnical-help message
i already read all but i dont find my issue
thats because i think the problem is either some bad cache files or connection issues
so i think i will reinstall
i would advice you to follow what I sent to avoid having to reinstall
i mean you can still try and then reinstall if it doesnt work
ah ok
but my connection don't have any problem at all
and second i don't know how to delete cache correctly
thank you so much
then click on the link i sent in my first response
š
Hello! Does anyone know how I can activate the RPC from Honkai Impact 3rd that shows the level etc?
Connection issues with the game can happen even if everything else is working fine, so if clearing the cache doesnt help make sure to try everything in this pin for connection issue fixes #štechnical-help message
The RPC? I'm not familiar with something in the game being called that other than a boss, do you have a picture of what its supposed to look like?
I'm referring to the status that Discord shows, like this example. Would you know how to tell me how I can do it? š§
ah the discord account linking. you can find out about it here #account-linking-guide
please note there was an event for it at the time that is no longer running, so some of the info iin that channel is no longer possible. but it still shows how to do it
Oh, I understood. If I do this will work?
yes the info on how to link your account is still accurate, theres just no linking event going on for rewards anymore
I managed to connect. Thank you very much!
You're welcome! 

Why cant i log in on all my hoyoverse accounts? When i try to reset my pw it says account doesnt exist
That usually means that there isn't a hoyoverse account linked to that email. If you're using a Google account normally, please be aware that linking a Google account doesn't auto link that Google accounts email address to it since it's a separate login method.
If you're absolutely sure that it is the right account and that you didn't change the linked email address, it's best to email customer support since they are the only ones that can help with that. Just email them and give them your UID and they'll tell you what hoyoverse account it's linked to
#how-to-contact-cs has their email addresses
hey luna
unrelated question but
do you know perchance where the product key is located in the system files?
windows shit?
and I need to reinstall it
cause the usual fixes aren't working
soo what do I do
hmmm,mine was sticker so it was easy
usualy for keys u need command stuff
i dont think its gonna be on system fils thou
There's this but it shouldn't be needed. Windows 10 and 11 let you reinstall Windows either from scratch or with keeping your files from the Windows settings without needing a product key. I do this to every few years and haven't needed one once
Going to bed now though but good luck!
u need to install wmic if u dont have one
Oh I thought it was in by default, then this has alternates in the registry
i must add wmic
'wmic' is not recognized as an internal or external command,
operable program or batch file.

Ah I see 
wmic is a part of Windows
if you don't have it, your install is corrupted or stripped and you're better off reinstalling with a clean image
oh wait I'm wrong
they deprecated it wtf
it's an optional feature now
there is still PowerShell's Get-WmiObject tho
ye
hey
nvm
ok can you send me the link to linux mint cinnamon iso download
found it
Why does it say "too many requests" whenever I try to login my hoyo account on their site? It's been like this for a week and couldn't login to my four accs, no matter what I do to login in it keeps giving me the same answer, not even vpn works
its a security measure on the servers side, theres not much info on what causes it other than i think its a combination of many possible factors, but to fix it you do need to contact/email customer support #how-to-contact-cs to have them look into it for you. the only temporary workaround im aware of that only sometimes works is a VPN
yeah i had that same exact reaction. I was like wdym its not a part of windows and then saw it was depreciated and had my own wtf and im old feeling now moment 
is there anyone getting this trouble
no matter what internet i use, it always come with this
any solution ??
sometimes lately its been slow just until you get into the game and then goes back to normal. i think the longest people said it took 15-20 minutes, if you havent tried that yet i'd recommend trying that and if that doesnt work then try the stuff in this pin to fix connection issues #štechnical-help message
I download the 20Gbs needed for the game in the launcher and I got prompted to download either 10 or 20 other Gbs for the game's assests but I clicked the 20 option by accident. Can I somehow reverse my choice?
I want to click the 10Gbs option untill later I'll download the rest
are you on PC or Mobile?
PC
Go to the registry path mentioned here with the instructions: #štechnical-help message
However, instead of touching ScreenSettingData, you want to delete this key:
GENERAL_DATA_V2_ResourceDownloadType_h2238376574
after restarting the game, it should ask you again what download option you want
it worked, but it didn't give me tho option of 20Gbs it just gave me the 10Gbs?
i guess it just invalidated your last option
as long as it works, it should be fine
okay, thanks. never thought I would have to edit registry paths when playing a gacha game
but can I even download the other 10Gbs later..?
yup you can, in the ai chan phone > resources tab
as far as teh registry stuff goes, most gacha game has some registry files and at least it was pretty common to keep settings in the registry files for all games. i dont know if more modern ones like wuwa do that too or not, havent checked 
Yes, in-game menu on the ai-phone, you can download additional resources there
btw can I play the game normally without the other 10Gbs?
and if I just close the game while it's downloading stuffs do I have to start over
!faq gamesize
v8.2 approx. install size
- Mobile
basic assets ~ 27 GB
full assets ~ 37 GB
- PC
basic assets ~ 37.5 GB
full assets ~ 51.5 GB
(Event files that come out after are not counted here)
The absolute minimum can't be cut down further
yea you can for the most part if you dont do story since a lot of it is story chapter cg's, music and other assets, but sometimes if you go into an APHO map or something it might prompt you to download stuff and you can say no and it'll still go in to do tasks (at least it used to, havent tried t his in a while)
APHO and APHO 2 requires you to download its assets
No matter if you jump into the map or not
even if you click no and try to go right back in?
Unfortunately yes, it just doesn't let you in
thanks for letting me know, i guess they fixed that then because i used to do it all the time 3-4 years ago on android version when i played it a lot more often on my phone
a similar thing that's possible would he switching to oxia's bridge without having p2 ch1-3 downloaded. you just have to do it in the settings
makes sense that its possible since it is a bridge and all that
the problem is that you end up in a black void instead if the bridge (ironically the best performing bridge i think
)
however that only persists until you reopen the game, because atp it autodownloads ch 1-3
Ah I see, lots of changes then since I last tested it. I honestly have it set to the default bridge for nostalgia and performance these days xD (I can run the oxia bridge ok but it heats up my GPU and I don't like the fan noise) but thanks for all the info! 
np, i still find it annoying though that the full apho downloads are mandatory just to LITE adventure tasks
yeah, it should let you go to the hub at least
mhm, i wouldn't mind a slightly bigger download for that
I cant see the hud
I can't click because there is no hud, I only see the main screen
So I remember during almost new version there are a survey I don't see it why
the survey started like a week ago and ended on today reset iirc,
when the survey is out is always announced on the in-game news and the "bridge banner" will have a direct link to the form, once is close, both of those will disappear
if you mean the main menu, that sounds like a connection issue, afaik the game will make a request to the server before showing you the menu
if you still have the problem you can try the stuff here #štechnical-help message
is there a way to change the ATK and Dodge key bindings to Left mouse button and Right mouse button on Mac? I keep clicking with the mouse and it doesn't do anything here
I can't log into the game, this message is appearing. I don't know what to do.
unfortunately mouse + keyboard control is not fully implemented with mac's, this is from customer support about this request
its a security measure on the servers side, theres not much info on what causes it other than i think its a combination of many possible factors, but to fix it you do need to contact/email customer support #how-to-contact-cs to have them look into it for you. the only temporary workaround that also only sometimes works im aware of that only sometimes works is a VPN (theres free VPN's in the pins here if you dont have one #štechnical-help message )
Do you need to report anything or should I just send the image reporting the problem?
(sorry works pretty busy) but just send the image of the problem and explain that you cant log into the game and they'll take it from there with any questions or anything they need to know
does hi3 not have 1440p resolution?
most likely your game settings are stuck, you can try to use the unity setting (hold shift while the game is starting)
or change to a window resolution, exit the game and on the next run the game should show all your display available settings
thanks
Fuck am I so late
OH NO I FORGOT TO USE THE CODE
thanks for the reply, what controllers work on mac? I am thinking about buying one.
as far as i know, any that are compatible with mac. i dont remember anyone saying a specific kind didnt work, and theres no official list of supported controllers so i think any that work with mac
i see, thank you
np 
if you want to be 100% sure, then i'd recommend asking customer support directly if you see one you like and ask them if its compatible with the mac version
I am thinking about buying a PS5 controller dualsense, it says it's supported by mac so it should very likely work
should yeah imo, its a major brand too s its not like some unheard of 3rd party one with weird drivers or anything
Hello again. I sent the email, but I haven't received a response yet. How long do they usually take?
normally its within 1-3 business days, depending on their availability and stuff
all right thanks
umm is story dialogue voiced or not? because I haven't download all assets and wondering if there is something that I can download that has dialogue's voice
for JP voiceover the first couple of chapters arent voiced except for a couple of parts, CN voice over has it all voiced though. if you want to leave it as is then it'll go back to being fully voiced in a little bit
okay tysm
np 
Wait they removed the boss fight video. Why?
was put up too early, simple as that
how do i log out on mobile, i have to close the game like computer?
You can go to your profile in the top left, press "User Center" and swap accounts there, but it'll just restart the game as well
ooohhh thank you
lot easier than closing and reopening
if you want to see it again you could still look at the twitter embed lol #hi3-twitter-feed message
lmao
Thanks for that, removed it there, too
ai chan got silenced š
where can i contact hoyoverse about my lost hi3 account?
#how-to-contact-cs has their email addresses for customer support
I'm in a situation where my account had only the huawei login and i didn't know about the transfer account last year, hopefully i can get it back because i have purchase receipts from before.
other than that i have no information regarding my account š
they might not be able to help without a UID to pinpoint the account, and account transfers for Huawei accounts ended a long time ago but hopefully they can still help, they're definitely the only ones that can so good luck! 
im trying to find some ss of my uid from before
i think i have some here..
i completely shit my pants when i searched up hi3 in the huawei app gallery and it didn't appear š
should be this one, unless you had multiple accounts #invite-links-here message
(minus the letters at the end)
yes invite links are your UID and some letters at the end
ok thank you I'll let you know if i do get it back
np an good luck 
@stoic reef hi
hi
i sent you a dm
oh ok
Is it possible to swap email with my hi3 account?
I wanna link it to the account with my gi and hsr one
but it alr has an account but I dont use it
can't, each hoyo acc needs to have its own email address
What if I transfer the hi3 account from my main one into another dump email?
oh, I misunderstood
if you want to swap then you need a third address temporarily yeah
Has anyone encountered the game freezing during enemiesā ultimate in snazzy card championship? I have never had any problems with the game performance before and even tried to lower my graphics as much as possible but it still happens. I passed the previous stages just fine before idk what happened
which device are you using?
and if its a phone, it would help greatly to know which one
Mac, itās officially ported there
Whatās the most weird to me is that Iāve never experienced performance issues with the game before. I even cleared half of the event stages yesterday itās so weird
The one platform that I sadly do not have 
Have you already tried repairing the game files through the launcher or the login screen?
Potentially some file corrupted after a download, otherwise I can only tell you to contact support #how-to-contact-cs
PC Pre-Load v8.3 Links
- HoYoverse
- Filen Mirror (my internet speed is slow today
, will take a while for the files to show on this mirror)
Ah shit I don't have access to my Google Workspace account
aww naur 
I'm getting mine uploaded too but its very slow going 
thanks though for having yours up already 
only HYV is up, mine is still uploading/downloading
, before the "update" my net was fine, just now started to go slow af 

oof timing
but i cant even get my links up beforehand so it'll be a while
Might upload to separate free accounts
I logged out once and they say oopsies we can't prove that you're the owner
Like ???? I have the password
Even contacting via admin account
They say the same thing š
wow good job google 
its like I see you're logging in correctly, but what if you're not 
Also I keep forgetting that I'm no longer a mod, can't edit the embed pin
Need to ask Art or Builda lao
yeah, gotta be a nuisance about it 
Exactly
i just need to do this right on the do date?
If you use HoYoPlay and manually download the client without a launcher, DO NOT UNPACK IT, but place it in the game folder:
\Honkai Impact 3## game\
yup exactly, do NOT extract the file. Just put it in the game folder and the launcher should detect it
might have to restart the launcher but it should detect it on the predownload section
okok thx luna
where can i see when i first started playing honkai? šæ
The only place that shows your first login date is the login emblem in ai chan phone > login emblem
if you cant get into the game then theres nowhere that shows the exact date, your best bet is to maybe look for a hoyoverse account creation email if you created your hoyoverse account at the same time, or remembering what patch you started in and looking up the release date of that patch on the hi3 wiki
I have question regarding patch update download
If i download pre-install, it requires double the amountof the downloaded data for the space?
If i download during the update day, do i still need double the storage space?
yes, the zip file takes up space, and there has to also be enough free space for it to extract to.
its basically like you cant unpack a box in the same exact spot that the box is sitting in
have to put the stuff somewhere else from inside the box
owh both yes,i see
yup, same amount of free space needed whether you preinstall or update on patch day
So illusion of choice thanks for the clarification
pre install just gives you a couple of days to download it because not everyone has fast/reliable internet
so its really useful for people that take like 10 hours to update, so they can play on the day of the update and not spend the whole first day updating
Is it recommended to delete/clear the game data before the update day to free up some spaces?
not realy just the time it take on do date,bcs u dont realy need to wait long ass time
Hence why i crossed it out
not take 2 days this time
not really, clearing the cache doesnt free up much space, and deleting the data will prompt you to redownload it the next time you open the game
what if i only have 5GB left on the update day? am i allowd to continue to update?
Let's say that im done doing dailies in Wednesday, then i delete/clear the game data then proceed to download pre-install, will all i need to do tomorrow is unpack the downloaded pre install?
in that scenario. it would unpack the preinstall, then when the game opens in the download with the cg playing, it would prompt you to download the rest + whatever data you deleted on wednesday
launcher will probably error out when unpacking
i see
Most of the time the in game download only below 1GB (non HD stuffs), idk how many for the rest that i had to delete
it depends on what asset type you had downloaded before, if it was minimum or full
I always download minimum
then it probably wouldnt be much i think
luna,what happen if i do this today?
after putting the file in the game folder, close and reopen the launcher and it will say predownload completed and it will be ready for update day
okok imma doit
its just like doing the predownload in the launcher but ya know. outside of the launcher lol
never do that,kinda nervous 
what download manager is this, looks fancy 
oki ty a lot
Fair enough, honestly doing it through IDM is probably more stable than in launcher. but its a pretty reliable method, the only actual difference is that you're doing the stuff yourself because all the launcher does is download the file directly to the game folder and thats it.
all you're doing is downloading the file, and moving it to the game folder and thats it 


thx luna
LUNA I CANNOT
The patch files are larger than the free storage I forgot 
the update with digitally signed executable is live today btw
for BBH3L
did anyone update yet? I hope no issues cause I found a strange one that prevented me from opening the launcher but then it just went away...
nice
my ISP is getting DDoS'd today
no internet since the morning
sometimes some packets go through but not for long
I just woke up and found out that there was a power outage
... I will start the upload to Filen again 
Update: Both files are available 
So my AV was complaining about bh3 all week, had to put it in an exemption but I took it off after it updated and no issues so it looks like it went well! 
I hope your internet comes back to being stable soon though
oof
but im glad they're both available now :3
yeah it did
nice 
2 hrs ago


mark
is there an option to delete old files or something on mobile like on hsr and genshin?
yes, in resources menu
in game?
Can i delete old files in folder for download preload 8.3 ?
Because my ssd cant much storage lmao
yes its ai chan phone > resources
here is the minimum game installation size
!faq gamesize
v8.2 approx. install size
- Mobile
basic assets ~ 27 GB
full assets ~ 37 GB
- PC
basic assets ~ 37.5 GB
full assets ~ 51.5 GB
(Event files that come out after are not counted here)
I mean can delete files in folder hi3?
If you delete random files in the folder itself, assuming you don't delete anything to make the game not run anymore it'll ask you to redownload it because it thinks you should have those files.
If you delete it in the ai Chan phone > resources menu it lets the game know that it's not expecting those files to be there so it won't ask you to redownload them
Hmm okay
if you are really low on space is better to do a reinstall,
during the update process on one moment you will use ~50gb (the downloaded update files + the unzipped files) so you need at least that amount of storage to install the update, then will go down after the launcher replace/delete the old files
or if you want, you can check the delta patch of collapse launcher (check the 2nd pin)


Help, it says I am not logged in but I am. I have also linked my accounts. I also do not get any rewards. Or do I get them at the end of the month?
If you click on the link that says to check your link status and everything is linked there, then it sounds like a discord being funky thing. Most other people that I know of that had that issue fixed it by having the game open when doing the check in for a day or two until it started working normally
that last text looks like is the default msg, you did the check-in correctly dont worry, and about the rewards read this: #homu-playground message
if you reach the goals you get the rewards next month before the 15
But yes it's also a default message so if everything checks out the then there's nothing to worry about
Oh okay, thank you guys @stoic reef @cosmic lion
Mygod 51gb now
time to delete some cgs and past stories
thats for 8.2, not sure what 8.3 final size will be yet
It asks ne for 35gb free size mygod need to delete some files again... My laptop is cooked
but if it follows past trends, probably 52.5-53 GB for full size, maybe .5GB increase for minimum
mhmm, needs a lot of free space to unzip the package, final size increase is usually only .5-1.5 GB increase overall
Anyone experiencing issues with the PAWS? Cant hear her voice lines
!faq audio
Make sure to download audio files in Ai-phone > Download, and restart the game.
double check that and if it still isnt fixed, run the repair tool in both the launcher and at the bottom left of the login screen to check your assets for any corrupted downloads of audio files
Thanks, my game glitched
np, it happens sometimes, especially after downloading new stuff 
Client work fine, untill i close it, become freeze and can't be closed, only way is task manager. 3 patch ago got this bug and still not fix
For what i see is dll script problem
for that, if you delete BH3_Data\Plugins\HYPass.dll it fixes the problem, but as its been going on for a while please contact customer support to report it, others have had this issue and it'll help them to permanently fix it if they have more info on who is having it and on what hardware #how-to-contact-cs
But each patch update make it back and you need delete it again
so yeah have to contact them, when game will come up i contact them
Yup that's normal, updating the base game puts the for back in since it's part of the base game update
does better hi3 launcher have a way to unzip portions of the installation as it downloads so i don't need a large amount of pc space at once?
as far as im aware of no, at least not in the way you're thinking.
iirc it downloads it in a handful of chunks, but it doesnt do it sequentially and does it all at the same time so it downloads it fast, but it requires the same amount of free space to reserve
Afaik,there are 2 things that are the most common to cause the problem from users that show here before. For most of them is just the file getting corrupted, where a clean reinstall fix the issue for most of them.
for others, the problem show up for some overlay having some issues with the dll, and if they disable those, the game close fine, probably check those if you can, If you fix it, still contact cs, telling them what you did
hm i currently don't have enough space on my pc to download everything at once. Any common solution with the game files to efficiently manage the space it needs?
do you have multiple drives on your computer by any chance?
no unfortunately
is there any difference if i were to completely uninstall and reinstall the game?
You can try the delta patch of collapse launcher if you want 
i assume it might even be potentially worse if i do so since now i have more of the existing game to unpack and exist at the same time
actually yes, if you have the full installation of the game currently, if you uninstall that then there will be enough free space if you unisntall and then install it from fresh
are they still doing that? i thought it was discontinued
hm ok i'll give it a try
No, they still do it, the "convert" is discontinued
The delta patch some times can be late for x reason and have to do another file or if the game change too many thing they don't do a delta for that ver.
the main difference is lets say you have the full installation of the game (approx 52GB) installed, for updating you'll need 23 ish GB for the .7z file, and another 23 to reseve space to unzip it (hence the recommended 47-48GB free space) so in total you'd need about 100GB free for updating. for installing you just need the 48 initially, and then if you do the full instal the final size will be 52.5GB for 8.3
ah i see, glad to see they're still doing it, i know for a bit there they hadnt done delta patch but glad to know they're still doing that. and yeah the convert was iirc a huge PITA to do on their end, and almost no one used it
and with that, here are the 8.3 faqs updated, finally finished getting the numbers for mobile
!faq mandown
HI3 v8.3 Manual Download
- Close launcher
- Open folder: For the HoYoPlay launcher, its \HoYoPlay\games\Honkai Impact 3## game, for other launchers or custom locations its the same folder where BH3.exe is located typically in the games folder.
- Delete BH3_v8.3.0_e60bef2a98a1.7z_tmp file (if present)
- Download through link below and place in the folder
SEA:
OfficialHoYoverse
Mirror 1MediaFire
Mirror 2Filen
GLB:
Official HoYoverse
Mirror 1 MediaFire
Mirror 2 Filen
\°*:.āDO NOT EXTRACT! *ā²ļ¾*ļ½”ā
- Run the launcher as usual.
!faq gamesize
v8.3 approx. install size
- Mobile
basic assets ~ 27.6 GB
full assets ~ 38.1 GB
- PC
basic assets ~ 39.5 GB
full assets ~ 52.5 GB
(Event files that come out after are not counted here)
the main differences from 8.2 to 8.3 in size:
PC:
Basic: +2GB
Full: +1GB
Mobile:
Basic: + .6GB
Full: + 1.1GB
add more per patch 
dll fix it on part...when open show me error and need click no twice untill i can enter
so if delete, give me problem on lunch the client, if delete can't close the client. Maybe i need try reinstall
that sometimes helps yeah, not guaranteed but it sometimes works
Another thing if you care to, since the issue is a hoyoplay launcher specific .dll if you install via a custom launcher like the better hi3 launcher in the pins, it wont have that file and you wont have to deal with that. you'll have to use a different launcher of course, but if you play multiple hoyoverse games then the collapse launcher (which also doesnt have that .dll) handles all hoyoverse games and not just hi3
well i mean... there is more content than last patch so it makes sense 
yea 
what AV do you use btw?
AVG
it was fine with the launcher for about half a year since its last complaining about it, so it wasnt very frequent with its false positives but at least as soon as it updated it stopped complaining, usually i have to report a false positive to get it to stop but like i said it only really noticed about once or twice a year for the last few years, it just happened to be doing it again about a week before you updated it
maybe can be hoyolab, because i have also star rail...maybe conflict
maybe, though the hypass.dll file from what i understand is the file that passes your hoyoverse login to the game automatically essentially if you're signed into the hoyoplay launcher
but i could be mistaken on that
Hoyoplay doesn't have "direct" login yet, but the DLL looks like is related with the login and is on every ver. for pc, and showed up after the update that enable all the 3rd party login for pc, and iirc the "improved" saved credentials released that time too...
Probably that last one is the problem
Now that I remember, i read on GI server (I think, or HSR) that when a similar issue show up for some users, they "fix it" by moving the DLL to another folder, login to the game correctly again but before entering the game, move the file back without closing the game... Idk if that will work with Hi3 
I'm unable to replicate the issue so I can't test it 
Hey guys, does anyone else have a problem with top up on android? After I press confirm it just keeps loading and nothing happens.. restarting the app doesn't fix the issue either
On what screen you have the "loading"? Because could be an issue on the game or google play.
And just in case, remember that you can top up via website if you want
i keep on getting this despite having an ahh load of space
after i press retry it showed this
That is a connection issue, if the retry doesn't fix the problem try the stuff on this pin: #štechnical-help message
aight
LMAOOO
THAT SCREEN IS BEGGING TO DIE
btw whats the refresh rate and resollution

Naur it looks much better than in recording
The weirdge shutter speed thingies
xd
That is an excellent question
60Hz
damn
Resolution I'm not sure
I get to choose up to 4K but I think that's just the converter speaking
The TV screen is well
lmao
I think this TV is older than me š
soo i guess my pc is just cooked there won't be any fix right
i mean... ur pc can run the game right?
it ran it fine for so long but after the update it just got stuck here
i see hmmm
i guess my luck just ran out, laptop pretty mid tbh
i mean mine aswell
was it able to run the new update?
ye
i didnt help but i hope it will work 
the motive was there that's what counts anyways 
I cant login to the game. It's stuck in login screen. Whenever i touch the screen, it comes back to login method. How can i solve this?
internet issue
i get that when my wifi is shit,usualy to counter that i use my mobile hotspot
guys, i've been stuck on this screen for like 30 mins already what do i do?
everytime i reopen the game, it keeps giving me the same 'error'
also during the installation process, it didnt want to verify the files
please help me out
I tried using a VPN, still no result
managed to get to this screen - after one repair, one reinstall and one bsod later btw
i think u guys might need a reinstall, for people stuck with the loading screen that is
Wait, it just worked for me aswell, just took a VERY long time
unless your device is on the low end specs, probably check your install by running a repair on the launcher (ā” button) and on the game (š ļø on the login screen), that way you are sure that you will fix any missing/corrupted file
if is on the low end, that behavior is kinda normal, the game need to do some stuff on the "first" run after the install, so on some devices can take a while, if you try to do stuff you will cause the game to freeze, on that case just wait and should work again
Damn, that game freezing when you try to close it bug is still around, huh?
yeah its still around, if you delete BH3_Data\Plugins\HYPass.dll itll temporarily fix the issue, but please report it to customer support #how-to-contact-cs
ayyyy im jealous! I but i bet it was fun to play on with a CRT 
i've wished i had a CRT hanging around somewhere but i dont and its hard to justify the money to buy one lol
are twitch drops not working for anyone else? Im watching a stream on twitch but its not showing the drop progress
sometimes you gotta log out and log back into twitch to get it to register progress in your drops inventory
ah ok ty
but it should in theory eventually show up there to claim assuming your account is linked
yeh its linked. I can see a history of past rewards
that worked....relogging worked
ty
np 
Got tired of it after like 20 minutes 
The harsh reality
Found it, belonged to an old guy. His TV outlived him
I can barely read the text 
The only words I can read is the big HoYoverse logo
thats just a skill issue. real gamers dont need to read the menu's lol. just rythmn game it out 
"I don't know who or what am I, I only know I kill bad guy"
I think your hero name would be the blur 
Thanks again though for to the rare CRT footage lol
How much data is required for hi3 dl because it says I only need 43.44 but I have more than that and it still requires more
after everything is done this is how much it takes but the update itself needs around 46 or so free.
!faq gamesize
v8.3 approx. install size
- Mobile
basic assets ~ 27.6 GB
full assets ~ 38.1 GB
- PC
basic assets ~ 39.5 GB
full assets ~ 52.5 GB
(Event files that come out after are not counted here)
if you have significantly more storage than what it says, can you click check details and send a screenshot of the error message? sometimes storage errors are really referring to something else
Whats the error message say? thats just asking you to pick the install path
Mb meant it says I have I sufficient space when unzipping this image is just meant to show that I have more gb then required but still can't download
ah i see, i think the number is a bit off, or windows is reporting the free size differently when it gets to that part so the launcher thinks its fine here, but not when you go to actually start it since the space available is barely over the listed requirement.
but your options in this case are to either uninstall and reinstall the game, installing from the beginning requires less space needed since you're not needing the 40+gb of free space on top of having the game installed already. or your other option is to uninstall something else temporarily, or if you have multiple drives to move some files to another drive while you're updating.
but the main issue with why the launcher says you have enough available space here, but not later is with how windows is reporting your free space to the launcher not quite being right with whats actually needed
Alr that makes sense because I'm using windows on mac
Time is also off
Do u know how much gb I would need?
ah yeah that also makes a difference too.
I'm not sure like super exactly but I think 48GB should be enough of a difference to be ok
now that i think about it, maybe 50
hard to say though exactly
hello! ever page in top up wont load. I dont have any wifi issues nor vpn on
topup from the website has a coupon right now, which is probably a better way to do it anyway
check server events
THERES A WEBSITE?
just to double check that theres no issues with the game files, please run the repair both in the hoyoplay launcher and in the bottom left corner of the login (elevator) window, but if that doesnt fix it then it is a connection issue (even if other stuff is working) and this can fix that #štechnical-help message
Alternatively yea like ram said theres a website top up ever since it moved to the hoyoplay launcher (or around then iirc), and theres a coupon for doing it on the website at the moment
its not an optimization issue, im assuming they're on mobile?
Yes
android right?
Yes
oh that changes things
oof
but i never got this option, even in beta
just 60 fps, despite having a 120hz display
the mobile version has hard limits on the FPS based on the specific model of the device, the reason the beta has a 120fps setting and the normal doesnt, is because the beta version has had that model of phone tested, and the 120fps option allowed. the normal game version has not had that specific model of phone tested, and the default max is 60fps for android
basically for android, the default max is 60fps and if they test your specific model of phone, and see that it can handle 120fps, then they unlock it for that specific chipset iirc
why wouldn't they just use what worked in beta for live?

not sure tbh, could be a lot of reasons why 
maybe they did find some issues that makes it not reliable in live
if it doesn't fall under tos, i would even say spoofing your device model could also work...
could be that, could be that they forgot, could be since the builds of the game are different that they have different testing parameters, could be for the purpose of gathering data but decided to not go live, etc
lot of possible reasons, but regardless of the reason, its just that the live version of that client for android doesnt have that setting unlocked for that specific phone
Probably
why isnt it woerking
did you claim the coupons on the website?
if stuff like trying it on another browser or computer if you have one or something like that doesnt work at all then usually for billing issues you need to contact customer support #how-to-contact-cs
well yeah
ogey
yeah it isnt working on my laptop too
time for cs ig
do i have to buy it now for them for process it
or can i just send them the image of the coupon not working
u have the coupon icon
it works when u buy the pack
it doesn't shown the discounted price
ohh
me when im stupid
yey it woerks
thx alot daniel
Omg a rare Daniel
Daniels are generally good people, I trust you. Don't let me down, Daniel.
damn daniel
yes yes Daniel my real name but im super evil sorry 
change your name to super evil daniel 
change your name to orange
annoying orange*
Have the link?
Yes, already see it
After updating the game, I can't log in anymore. I uninstalled and re-installed once and I'm getting the same error
on a scale of 1-10 how helpful are IDMs against just normally downloading from a browser?
Like the error said some file data have some issues, you only option is to reinstall again, but first try to run a repair (PC launcher ā” button, in-game š ļø on the login screen)
If that still doesn't work, probably something is wrong with your storage or some other program/app is corrupting the files
If you get any error during the reinstall, you can send it here so we can get a clue of what could be the issue
It depends exactly what your goal is and what your internet/system specs are... IDM or any other download manager will get the same task done, just a bit differently, sometimes making the download a bit faster
When we recommend those here is for users with unstable connections because those are less susceptible to getting the download corrupted Or use a custom launcher that you can find in the pins
k thx

Hi hi
I ran the repair from launcher, and now I get this kind of screen when opening the game. I'm unable to press the in-game repair button
I ran it a few more times, and now it wants to download PV but still I get the pop up
After quitting one more time, and running repair, it seems like it has potential to work now. Downloading now in-game without pop up. I'll update here if it worked!
that blank error message usually means the game installation is totally broke, and the error it did give you later on can also mean that. I'd completely uninstall and reinstall the game, though since you said you already tried that earlier it might be an unstable network connection causing it to not install correctly to begin with, or repair correctly. If the repair doesnt fix it i'd recommend trying a VPN maybe (good free ones in the pins here) or using one of the custom launchers to repair/install the game. but i hope this last repair fixes it!
oh no the void
Ok interestingly, I got the pop up right after the download finished. I restarted the game, and it prompted me to login. I was able to press the in-game repair button and it said nothing is wrong. I then proceeded to login, and now I got the pop up again while the PV is running in the background. I'll wait until the PV has finished and see what happens
hmm, yeah let it finish and see what happens
might just be needing to download some extra stuff that didnt get downloaded the first time
I finished it, and basically what is happening now is that I press repair from launcher and in-game and then log in. I get to go further each time. Now I'm able to see the bridge + was able to press the login rewards. I'll try again to see if I can eventually play something š
I can now access different menus but they are pretty much very broken
I might re-install again one more time to see if it makes a difference
It kinda works now. I have to go to every new screen, the pop up comes, I just press ESC on PC and return to previous page, then the next time you press the screen, it will load
hmm yeah that is either a pretty broken installation, or issues with the hard drive. if you have the internet for it maybe try installing via one of the custom launchers and see if that is any better. or just keep micro repairing it till its all good, can also try this to repair windows and your C drive (assuming you install honkai on your C drive) in case the issue is with that #štechnical-help message
I'll try these at some point after i've gotten frustrated in micro-repairing it :D. Thank you very much for your help and knowledge!
I'm having trouble logging into honkai. I tried clicking then waiting then clicking again but it loggs me out.
If the connection issue stuff doesn't fix it then it could also be a cache issue, this shows how to clear that (just be aware that it will put all of your settings to default if you do this) #štechnical-help message
I've tried the first 2, I'll try the VPN one. At the moment I'm trying chatgpt's advice cause I didn't expect a fast response
gl
It took awhile since cloud flare didn't want to update and I was trying to find why, but it's working, thank you very much!
Though it's weird since yesterday honkai was running fine without a vpn
That is how the internet works
, you can read a simple explanation about the issue here: #štechnical-help message

we got network lecture by luna here to
r
I just didnt want to have to essay about it more than once lol
HIhi~ 
Hru? 
I can't complain, things are ok xD
Hope you're doing alright

nvm
Yeah had that too
It just takes a few
yeah, i thought it stuck but it's just take long time
Should work normally after that
I need more storage in my computer for HSR, Genshin and HI3rd; how big of a hardrive should I get?
even the basic 1 TB will be enough
if its just those, 500gb are also enough
250 would be a bit risky
Around how many GB is Honkai Impact on iphone ?
i wouldnt recommend 250 at all, have to factor in windows taking up a bit and other cache things and web browsing. maybe if they had windows 10, and didnt install or use any thing at all including simple web browsing then 250 would be enough if you uninstalled/reinstalled juggle things around update time. 500GB gives you a little wiggle room but with how people that dont practice good file management housekeeping of sorts will quickly run out too 
!faq gamesize
v8.3 approx. install size
- Mobile
basic assets ~ 27.6 GB
full assets ~ 38.1 GB
- PC
basic assets ~ 39.5 GB
full assets ~ 52.5 GB
(Event files that come out after are not counted here)
granted the mobile sizes are for android, but it should be close (and i dont have an iphone to test with) 
i mean i just assumed them slotting in a data drive that doesnt include windows
oh well, Iāll just leave out a few assets
you wont need them anyway, no real downsides
no HD texture pack or RTX graphics that you're missing out by going with basic
thank you for the help
np anytime
i mean as a secondary drive, used exclusively for those 3 games and nothing else maybe. but genshin alone is like 115GB according to the internet, thats half of it with just that. and hi3 full assets is 50, with another 50 free space needed for updates. thats all of it right there for just those two. granted if you manually update with downloading the updates on another drive, and unzipping it yourself to there, and have basic assets installed then yeah 250 would be a enough
but not counting updating and stuff, just the full game installation sizes for those three is over 200GB already which leaves no room for updating the normal way 
dont mind me though, just crunching numbers over here lol
jesus, if that true with genshin they really need downloadable splits
mhmm, like ram said the difference isnt graphics or texture qualities, its mainly open world maps for things like apho, and chapter cg's music and maps and so on. if you leave it at basic it'll just probably prompt you from time to time to download needed resources for what you're trying to do
also, to elaborate what I meant, the reasons you mentioned is why it's risky to go with below 500gb
mobiles only like 25 
but yeah pc, xbox and PS versions are over 100GB isntallation

Ohh, yeah Iāll just probably keep downloads to a minimum so I donāt run out of space lol
just dont do them all at once
so the setup stages that take more space temporarily don't fold into each other, leaving you with no space
but yeah, if you juggle isntallations and do basic asset installs for all 3 its doable 





