#štechnical-help
1 messages Ā· Page 138 of 1
its going to depend on your internet speed/routing and hardware because is just like an regular update, its getting new/replacing files (iirc last one was for getting some event stuff)
and can you give more info? like on what device, specs, is just the screen turning off but the game keep running, do you have enable Sleep/Auto screen off option on your device,etc.
@stoic reef sorry for mentioning but I got my account back LES GOOOO
after 3 days
took me only 2 tries, the information I provided is personally accurate

glad you got it back! make sure to write down your details like the first login date from the ai chan phone > login and stuff so if this happens again it'll be easier
When I try to do expeditions it says I have insufficient stamina but it's always full... does this happen to anyone else?
Did you check how much stamina the quick expedition is asking you? Keep un mind that the 480 is the daily expedition cap, is not usable stamina, and your stamina is 240 max(to get over you need to use items or get stamina directly from a mission reward).
If the day before you use more that you max limit in total, the quick option is going to ask for more stamina that you can hold normally when trying to repeat the mission from the day before
how do I watch CGs in Chinese? I play on global and switched my voice-over to Chinese, but CGs still play in Japanese. Any help will be appreciated.
for that, switching the voiceover to CN only affects the cg's for part 2. for the others you would need to do the stuff in this pin #štechnical-help message
though please note that subtitles in your client language are hit or miss
anything for iOS?

oh ios? not possible sadly, cant access the files really
i got the weird problem that when i close the game its just stopping to respond and i gotta close with taskmgr. started like 2 weeks ago
im not sure what causes this? alr tried repairing
For thats its been happening to some people for the last several patchs. you can try reinstalling the game, reinstalling your graphics drivers, if you play on the eipc version try the hoyoplay version, and someone found out it was an overlay like overwolf causing it so you can check into that.
i'd try any of these that you feel comfortable doing but also report it to customer support, i think they have other stuff to try as well and they should be aware of how many its affecting
BH3_Data\Plugins\HYPass.dll try deleting this file
though if you do delete that, be prepared for the game to give you a warning everytime you open it that the file is missing
cs wanted me to find out the hard way 
did they also advise deleting that file?
yes, although mine was fixed after turning overwolf overlay off
so there was no need to do that in the end
hmm graphics is fresh (even with ddu), i do not have overlays active and am alr using hoyo launcher. and none of that changed when it started (though i think there was a hoyoplay update?)
the standalone launcher is not available anymore right?
theres the community ones in the pins, but the old official launcher isnt available
hmm but doesnt seem launcher related then, if its happening with epic and probably steam too
nah its not the launcher, i just mentioned epic earlier becuase it has overlays that can cause problems too but should be able to just delete the file that they mentioned and if the game gives you a warning then you can just click ok and it lets you in
iirc that dll is for the 3rd party login... it show up when they added all of the missing options for PC... could be that some 3rd party login is causing issues(?
as in using twitter or anything? my acc was hoyo from the getgo
hmm technically the radeon thing is an overlay right
Radeon has an overlay option, anything that show up above the game/program is an overlay (Some recording programs, FPS counters, Discord Voice Overlay, etc.) the problem is that some can be running even when they dont show anything on screen


I had that, what eventually fixed it for me was deleting the game entirely and reinstalling
my install had been carried over from old standalone to hoyoplay, new install is directly through hoyoplay 
probably try that, got a new ssd anyways which is empty rn lol
so
abelard
isnt approaching to me
even after i enter multiple times and triggering that security alarm
last time of the event, that happened by 2 things, most common was just a connection issue that you can solve with the stuff on this pin #štechnical-help message or just going back to the event menu and then again to the map
the other thing was a broken file that you can fix with the repair option (PC launcher ā” button, in-game š ļø on the login screen)
Is there a way to unlink discord from your account without contacting customer service? 
Game is bypassing any discord setting and always displaying when i'm playing it and for how long i've been playing it 
this works?
Sadly nope. Even when turning off game detection altogether , or by removing it for Honkai, it still shows.
Whatās worse , it shows on my PC even when Iām playing the game on mobile. š„² like if my discord is closed on my phone but running on PC , it will show
Now we all know when you're playing games, go do your homework 
is it possible it ping it by the game and it will show it to DC?bcs i remember see som1 total login day on dc,idk im just guessing
hmm I'll take a look when i have time for Honkai
is it showing up in your connections settings?
On discord where i can see my steam, twitch etc... accounts? Then no 
ok, i remember there was an unlinking page, let me see if i can find it
iirc, the linking page has an optoin to unlink, try going here first real quick https://hoyo.link/cRWlFBAL
As far as I know, deauthorizing Ai Hyperion here should unlink your accounts.
it shouldn't require the initial linking website
I'm not sure why hoyo did this through an app instead of an account connection, making it needlessly tedious, but that's just how it is
Thank you ! 
no problem, let me know if you have other discord troubles. Had to mess with settings for a while now
including this
Thatās also nice to have in case I ever want to activate it again 
hello, it seems my account got stolen and the person changed my email id. Can someone please help me out with this?
for account issues like that y ou'll have to contact customer support (email is fine) just explain your issue and give them the UID for your account and after verifying that you're the original owner of the account they'll recover it for you #how-to-contact-cs channel has their email addresses
ok so what all stuff should i provide them with that can gaurantee the recovery? i once made a purchase on it will providing that info be sufficient?
they'll reply with a form with a bunch of questions to answer, to start the process you dont have to do anything other than give them your UID and explain your issue
and just in case, remember to check your devices/emails account in case the ones that stole your account still have access to them, you don't want to recover the account and lose it again later
^ make sure to change your email password and log it out of all devices and setup 2FA for your email, if you havent done that yet then the hacker might still have access to your email
but once they give the form, it has a bunch of questions like when you created your game account, which country you made it in, on what device, etc. and stuff like payment reciepts and things like that but dont forget to secure y our email and all that
also what do i do if i dont know my uid š
do you have any in game friends that you can contact out of game? they would be able to see your UID
if you dont, and dont have any screenshots of your account page in game, then iirc the referral codes you shared in here earlier this year #invite-links-here message the numbers part of it is your UID
oh so that means i have the uid right?
yes the numbers part of it is your UID.
oh mah god tyyyy
dont forget to secure your email though otherwise you'll get your account stolen again right away
yes yes will do. Thankies so much 
just hope i get my account soon š
so i should right the mail to this ->honkai3rd_global@hoyoverse.com
?
if you prefer english yes
I forgot to update you Luna
It was not a problem with the drivers
Iāve had exams so i couldnāt get to it
Iām just gonna have someone look at it because I think my monitor itself is screwed 
Need help please. Game keeps crashing on my phone. Cant login
It was fine this morning now i cant login
Can 9070xt run Hi3rd at 2x4k ultra wide resolution at 240 FPS at max settings? My friend asked me that since he doesnt have a PC b4, but I dont use PC either.
Is there a way to link hoyolab to my eu account instead of my sea
if you mean the battle chronicles?, if you have the option public, HoYoLAB show all the accounts linked to the HYV account so you don't have to do anything
Gotchu
its going to depend on many things (hardware and software) not just the GPU, but that card is kinda in general more for 1440p gaming for "high" settings, for higher resolutions you have to lower/enable some settings
on HI3 keep in mind that has a 120FPS limit by default, you can edit registry to unlock it if you want, but you will break some physics and related stuff, still the game on new "mid/high" end hardware can reach higher fps easily, but keep them can be another story depending on the settings you choose
what is your phone model? and did you already try to restart your device?
im in phone and i try fix assets didn't work
might be a connection issue then, did you try any of the stuff in that pin?
nah not connection issue
you sure? connection issues frequently only affect just hi3 and nothing else, and sometimes just parts of hi3 and not the whole thing
yes im sure
but i looked around and lat time the event happened that was the only two things people said fixed it for them. so i guess if you're sure its not a connection issue, and its not a broken file then please report it to customer support #how-to-contact-cs and when they get it fixed for ya please let us know what the fix is so we can share it with others
Tks, I'll relay it back to my friend.
whats the issue? is it the wishing lantern thing?
if its that, then unfortunately after the table finished, it started a 10 day timer so theres no way to get more of those now
Yup
Timer?
after the table was 100% everyone had 10 days to do the wishing lanterns after which they dont show up anymore
maybe, though you'd need to contact customer support for that #how-to-contact-cs
that email afaik was send to people that missed the "dinner is ready" lantern/cutscene, still the 13 was the last day to release lanterns... you cant release them anymore
Well I'm stuck in the non-divisible by 5 number
not really, apart of when you missed some rewards, is not the first event where they give a "rare" amount of crystals (for one raffle i got 28 crystals
)
and on the shop you can get some items with weird prices because of the discounts, most of the time in the daily tab, and iirc some bundles have odd numbers too 
so they are ways to "fix it" but you will end up with an weird number in the future by one way or another 
I can't log in to the game normally with Steam!
When logging in, it will prompt that you have tried to log in too frequently. Please try again later.
Has anyone encountered this situation?
After restarting the computer, the prompt will still appear
its a server security measure, if the stuff in the message ningyo linked doesnt help (actually even if it does) please contact customer support
I dont get reward on abyss.
I cleared abyss in friday, but i got sick and go to hospital in saturday, i didnt login until next friday. I should got 400 crystal when clear abyss on last week on friday right?
the end of finalization ranking rewards should get auto sent to your account, you can double check in the ai chan phone > support > log and check the crystal log. if it didnt show up you'd need to contact customer support #how-to-contact-cs
B-ruh what happened to my pad, it always says not enough space and memory always below 600mb usable
I sus there's malware
are you gaming or anything when the memory is below 600mb? and when was the last time you hard shutdown and restarted the tablet?
This hard shut down is...?
I always let my tablet shutdown in night and restart during day
It's press and hold power and volume down for 10 ish seconds.
But what about my other question? Good is the Huawei tablet with 3gb RAM right?
Yeaaa
Just reboated hardly
With 3gb of RAM you'd easily run into low ram usage from any big game or having a bunch of chrome tabs open for instance. You can go into the device care or usage settings to find out what's taking up all the RAM
Oh I open thousands of tabs that's why


some other settings you might need to turn off'
hardware acceleration from discord pc app, steam app, chrome and all other brosers that you use'
use ultimate perfomance mode even if it is laptop'
They 're on a Huawei Matepad T tablet with 3GB ram
well hoyo games are not meant to be played on mobile or tablets
? all hoyo games run on mobile devices including tablets, and last i checked their main income source is from mobile players
yes but what I mean is
you turn play station exclusives to pc port
but you really never enjoy ps experience
maybe in your opinion and thats fine, but i know quite a few people that hate the pc version and prefer mobile, even competitive players so its kinda just personal preference
Yes I do agree
Wtheck r u playing with just keyboards
It just feels unrealistic
I prefer mobile or tablet and I "feel "am playing it and has aura 
Tried pc before, just don't suits me
Just my opinion guys
Don't spam my dms with vulgar words plz tq 
Have this been resolved? this still persists
I noticed this happened since last patch
i never said we shouldn't play hoyo games on mobiles'
i just said not ment to be played'
its actually good for your gameplay experience and device's health'
they are well not optimized for mini consoles'
infact none are'
or just buy, lets say iphone 16 pro'
It's still ongoing for a few people, you can fix it by going to your game installation folder, then bh3 data and then plugins and deleting the hypass.dll file. This will make the game give a warning sometimes on opening it that the file is missing, but you can x out of a couple of times to get into the game. But if you haven't yet done so please report it to customer support so the fix can be higher priority. This isn't affecting everyone so please make sure to do that for their awareness #how-to-contact-cs
Hello! I contacted their main support email and i was told to download their repair tool and extract it, it tells me to double click the .exe file but when i try to find it i see that there is no .exe file to double click to open- does anyone have any idea what to do about it or if theres a certain tutorial on how to find the .exe file?.. i contacted them because i kept getting the 2002-0-0 failed to unzip thing (its not my laptop thats the problem its the game)
still wont work cries
can you send a link to that tool?
dms or??
here is fine
this one here is the one you need
says there isnt any error files and 3 of them say invalid
any screenshot of that?
it looks like they gave you the tool for CN version of the game 
which isn't applicable for global, so it did nothing
you could tell them that or do a complete reinstall of the game (remove the folder where the game is located)
That explains it 
Yea im going to try doing that
also a check of the drive won't hurt
right click on the drive, then go to properties, "tools" tab and check there
Ai Chan, please help me, I can't log in to my old account even though the name and password are correct, but when I try it, it says the password is wrong. What should I do, Ai Chan? Please help me, there are also many old players who want to come back but their accounts can't be logged in, just like mine. Please help me.
What happens when you try forgot password?
and how long has it been since you last played?
I've tried all the methods but it didn't work, I've been playing since 2019 until 2022 after that I stopped playing from early March 2022 until 2025 now, then I tried to play the game again but it said the password was wrong
your account might not be linked to a hoyoverse account then, try following the video guide in this pinned message to link your account to a hoyoverse account #štechnical-help message and if you get one of the two error messages at the very end of the account linking process then you will most likely need to contact customer support via email, you can just explain your issue, give them a screenshot of the error message you got and give them your accounts UID (you see your UID at the beginning of the account linking process) but #how-to-contact-cs has all their email addresses
Guys ain't no way how do I clear space
I remember I got 2gb left after the hi3 update
try clearing up some of those installation packages, they're not being uesd by anything 
its either that or uninstall some apps
(might need both)
i fixed it

How do I fix this š©·
no broken assets found too
ah i was going to suggest checking your assets at the repair icon at the login screen, but if that didnt fix it then try restarting your device and if you've already tried that then in the graphics settings try setting the rendering accuracy to 1.2 if thats an option in the graphics for your device. if its not there or doesnt fix it then i'd recommend contacting customer support since it doesnt seem to be a broken game file so it might be something with your specific model of phone but hopefully they'll have an easy fix for you #how-to-contact-cs
Ty, will try tomorrow
so uhm, i have my main account linked to game center and i accidentally also made an account with my hoyoverse, how do i link my main account to my hoyoverse account???
iirc you cant, linking it to game center makes a hoyoverse account with game center as the login and you cant merge two hoyoverse accounts together. but you can contact customer support and see if they'll be able to help unlink or something like that
okayy
How can get in? This update Im struggling to get from this screen by clicking... Now it stoppped working completely.
Now it went like this ... I have 30 ms
It's a connection issue, try stuff from here: #štechnical-help message
guys is the steam version of hi3 is based on ur region so u dont have to choose?
its on the GLB servers, but a quick note about the steam version is that it cannot use hoyoverse accounts so if you previously had an account or care about hoyolab contests/twitch drops/etc i'd recommend just using the hoyoplay launcher
ye but sadly i dont have enough disk space for this version
welp glb sv im cooked im on SEA
oh btw just wanna ask since this version need like 46.6 GB of storage and im having 46.8Gb left why it always got error when downloading and said no space left
fair, using steam would start over a new account and all that but if you're fine with that then thats up to you. but that is a generic error. if you click check details it'll tell you what the actual issue is, if the error code is 10030 (commonly seen when downloading) that means its a network connection issue and the stuff in this pin helps with that #štechnical-help message
alr imma try if it doesnt work imma just use bluestacks fr
ok, heres the current game size for both mobile and pc versions
!faq gamesize
v8.1 approx. install size
- Mobile
basic assets ~ 27 GB
full assets ~ 37 GB
- PC
basic assets ~ 37.5 GB
full assets ~ 50.5 GB
(Event files that come out after are not counted here)
why it told it basic assets r 46.6 Gb :<
awhhahsAHUdaHdsfa
which part, the launcher download or the in game download with the elevator?
uhhh the in game download with the elevator
everytime i hit 88% it always caught error of no space
like the 3/4 step
then you must have downloaded some extra stuff since last installing
that or the error message is referring to something else
idk why but i alr uninstalled and installed again and it still say i need at least 46.6 GB to install this version
because like i said, the no space error message is a generic one, and a lot of times does not actually refer to a lack of space
can you send a picture of that message?
thats not in game in the elevator 
yea
that one
anyways imma try it on bluestacks since we have a vietnamese version here
because with the launcher download, the download size is around 20GB and because of how zip files work, it needs to reserve the space to extract it to, so 20+20 and you get the point, after that though it'll free up the 20 gb it isnt using
ye but i have ike 50 GB space and the game only need 46.6 why it always caught error
anyways we doing fine with this hehe
my best solution for the problem rn tho
because depending on what the error message says, its talking about something else.
but yeah if you're fine with the mobile version then thats fine, as long as you can play :3
yea i dont have any problems with mobile version
main purpose is just for daily rewards
Guys anyone using YouTube revanced extended
Mine seems to not work
I says need update
But I don't fking know how
What is that?
Youtube but fake
Imagine calling YouTube with actual QoL improvements "fake"
Setup Auto Update
why would you solve it this way instead of just using revanced manager?
unless revanced extended is a different version from base
nvm answered my own question
but isn't that solution meant for normal revanced then?
according to the installation guide (https://www.reddit.com/r/revancedextended/comments/1hs3w12/revanced_extended_guide_for_beginners/) you should be able to update like with normal revanced. open RVX manager, get the new recommended version of the youtube apk and repatch it
make sure to update the manager first before doing any of this
the obtainium solution only seems nice if you have more than just that app to update with it
obtainium works as long as you have a repo
i recommended that because average laymen won't bother patching every update by themselves
does it do the apk patching process too?
no, it fetches pre patched builds
oh
smth like this
okay that sounds nice
as long as the prepatched builds aren't compromised
there is a risk compared to building it yourself
yes, they'd have to be trusted
OK thanks
whenever i focus honkai my monitor goes black
if i change the window then the monitor is fine but if i focus it again then boom
my monitor is on 1920x1080@165
ive had this issue before but i dotn remember how i fixed it
do you have multiple monitors? and if you do are they all 165Hz refresh rate?
i might be forgetting, but iirc i think the game has issues with multimonitor setups where the screens have different refresh rates
turn off v-sync if it's on for hi3
in nvidia settings if you have it
it has happened to me before and it worked for me when i did that
although idk if you have the same problem as i did
but yes answer luna's questions too it'd be helpful to figure out what exactly is happening
i have a 60hz and a 165hz, but well, a simple restart fixed it ;D
Bruh the youtube revanced extended uses 160mb but I can't install it with 1gb space...
Nvm I made space
Is there's any site for honkai account lookup like for genshin and hsr?
There's the hoyolab battle Chronicles, but you'd have to have access to the hoyoverse account it's linked to so if you don't have access to that then no there's not
oh well kinda needed my lvl info for my hacked account so i don't have the hoyo acc rip
appreciate the help ty
Np, but if you wanted your character level, doesn't your login emblem (date you started) picture have that?
Er sorry captain level
Though actually that only shows it when you took that picture so probably wouldn't help other than showing what you are at a minimum
i did find a picture of it but i think its older i was around lvl 80s but it says lvl 60
ye but atleast it shows my starting date and uid so i am glad
Do you have any in game friends that you can contact? They could see
no sadly
Oof then yeah you'll have to guess then :
can you not look up other ppl through uid in game and see their lvl?
I forget, but I can try next time I'm at my computer
alright
I'm on na so it if it works it'll show up
thank you so much for the help hopefully that will help me get my account back
hopefully, theres a lot more info they'll need but every bit helps
well i don't remember the last time i logged in or the characters i had but i do have transaction proof on my account so
my main reason is to get my genshin acc back it has my years worth of progress
but they rejected my application 5 times on genshin
i gotcha, good luck with it!
thx
anyone know which mod i can dm the ai-chan system seems broken
whats wrong with it?
I got erased from one of hoyoverse discord
this server?

,cant rejoin?
idk man im not on that sever,ig make an alt acc ane make a "apointment"
tbh I kinda feel mod abuse
I mean that could be a possible solution or else I'll just send hoyo ticket

It's cool
Please do not use this (or any) channel to make complaints/appeals of being banned from other official community Discords, related to Hoyoverse. All complaints are to be sent directly to, or referred to by a friend to a server's respective modmail.
For the record, @vast cave is for matters relating to THIS server only, do not make appeal requests there, on behalf of other servers.
Thank you for the understanding.
any ideas on enforcing integer scaling at low resolutions? i really like playing at 80x60 resolution, but since the game enforces scaling to the current monitorās resolution, i canāt do it. it causes a lot of blur, and i want my few pixels to be blocky. https://youtu.be/QTaJkzpXz_k?feature=shared
This is a run showing how to cap the score in Memorial Arena. This strategy should work, the title is just that way because there aren't enough pixels on my screen for me to tell whether that recording has a 946 or a 840. EoP can be used on HoFS, I just chose not to in case I needed Eden's pistols, since I already had enough damage. I have done ...
just got an idea
nevermind
honestly not sure, i know how to set custom resolutions, but that is for windowed mode and fullscreen as you said forces monitor resolution
thats how i get 60x80 in the first place
but when its fullscreen it shoves their scaling onto me
and i have no idea how or even if i could force fullscreen
onto the 80x60 windowed
64 x 48 would be goated too as itd fit into my 1024x768
mhmm, its because its true fullscreen, not borderless windowed or anything like that so when its in fullscreen mode it just is "on" and its windows that makes it your monitor resolution. i can play around and let you know if i figure anything out but to my knowledge it shouldnt be possible
thing is
integer scale is on for me
on my gpu driver
the game refuses to let you do any scaling other than its own
š š š
rip alt enter

yes, the reason it doesnt work is because integer scaling primarily works with exclusive fullscreen, and hi3 uses fullscreen (specifically borderless fullscreen)
??
for what purpose?
seems like a bot
ignore him 
bro wtf
bro replied so fast
same thing in #š¶beginner-help
something happening
oh i misread ur initial response then
gotta check your account for any suspicious activities man
im never saying that word ever again
change your password to at least disable any random auths
i actually had it backwards looking back at it, sorry 
i considered doing some demented stuff
i tried to make a CRU entry for 64x48
obviously my crt couldnt handle that alone
but of course if i let amd do the work
but windows is not demented enough to think thatās a real resolution
all good
its nothing
oh yeah change your bio lmao
its a roblox scam site rn
aight
Thelema is so beautiful even in pixels
Hey luna!! 
Its been a bit sorryyy
its okie
but hihi 
-# ima need to yap to you about hsr if u being in the server means u play it /hj
Hihi
tbh i havent played in years, sorry about that 
-# naw its okay dw

hihi~
which failed to link message did you get?
because theres two of them
- Desired HI3 account bound to wrong HoYoverse account
- Desired HoYoverse account bound to wrong HI3 account
You might've had both of these issues, and currently just resolved one of them
is there a fix for the game crashing on close when you exit the game
afaik, a reinstall will fix the issue for some users, and for others some program overlay causes the issue and uninstalling that program will fix the issue, check if any of those 2 can fix the problem for you.
Even if one of those fix the problem for you, still send a report to CS #how-to-contact-cs so they can take a look a the error/solution
also deleting hypass.dll from Honkai Impact 3\BH3_Data\Plugins folder works too, i think customer support suggested that to a few people but its still important to report it to CS yeah

i got it
hehehehehe
finally
after 2 week
thank you everyone who help me here
couldn't measure how much my appreciation for this
also thx luna ur the best

There a way to select more than 120 frame rate cap?
depends, are you on mobile or pc?
PC
then yeah its possible, let me find the list of steps to do it manually, you can also use one of the custom launchers from the 2nd pin with teh game download links but im assuming you want to stick with hoyoplay
Yeah just more simpler
Open registry (WIN+R > regedit > Enter)
Open Computer\HKEY_CURRENT_USER\SOFTWARE\miHoYo\Honkai Impact 3rd
go to GENERAL_DATA_V2_PersonalGraphicsSetting and there you can change it to whatever number you want for the cap for both in level (combat) and out of level (open world general), please note that sometimes it doesnt "stick" so you might need to change it a few times, and sometimes if you change your graphic settings it reverts back but thats the setting for it
yeah that one
Booting back up to check
ok, hope it works first time!
settings dont show custom numbers
defaults to 30 if you set it to something thats not a default option
Np~
game still wont quit properly and i need to end task in task manager.
For that, the new fix which has been working for a lot of people is to delete the hypass.dll file from Honkai Impact 3\BH3_Data\Plugins folder
this can sometimes make it give you a warning when opening the game but you can x out of that and still get in
ans as before, if you havent reported it to customer support yet, please do so they can know how many people are getting the issue
one thing to note, is that for part 2 when you change your in game language, the CG's do too now including CN so its officially supported for the part 2 and onwards cgs 
But only for p2 cgs?
yup, just for p2 cg's they didnt go back and redo the part 1 and 1.5 ones
Can you please help me? my account has been hack
Only CS can help you with that, send them an email with your account UID and they will start the recovery process #how-to-contact-cs
and just in case, check that only you have access to your email service, if that was hack too, make sure to change your password/enable 2FA/close unknown login/etc.
im already report, but they dont accept recovery my account
that my account its been 5 Years š
can you give me solution?
Only CS can help you, no one here works for HYV.
if they rejected the form you can try again, just make sure your answers are the most accurate you can
Some users before had to try multiple times before they got the account back
In here we can help you to explain a question that you don't understand in the form, so if you need help with that you can come here
yeah i know that only CS can help me
really? i can multiple times reporting until account back?
i thought i must waiting a few days
how i can check my first login from the game HI3? because i forgot that, is there is a website see with UID
No, you can only see that ingame
You can check if in your email you still have the registration email or for a third party login check the "game/app authorization info"
Still if you remember what valk was releasing when you start playing, you can that ver. release date for that question
And afaik, yes you can ask for a new form immediately after the other is rejected, just keep in mind that cs don't work 24/7 so can take some hrs to get the new form
before that account its from third party login in Google. but there is a update must using Hoyoverse, so they automatic unlink my google from HI3
they asking my first login in the game from that forum
the recent last login i know because my account asking code if want to login
They never "unlink" without your permission, HYV account are just another login system, so you have to link a miHoYo account(old system) to the new system
When you said you got hack, did you email cs before and they said you UID is link to an unknown email/account?
well right now i see again, there is no miHoyo in third party
i was not play HI3 a couple weeks ago, well then i saw my email suddenly see verification code
from June years ago , there is say must linked from hoyoverse because it will not use login third party from game
my server from SEA
i dont know i must to do, because i must know my first login from that game š¦
For your first login, you will have to try and remember what was going on when you started, like what chapter was new, or what valk was new. and lookup when that version of the game released
the wiki has release dates for all of the versions
Ok so you played the game "recently"(any moment after 2022)... That means is on HYV
You can find on Google on "connections/third party" the info of when you started to play, you have to search for the game name exactly... iirc it should show with the CN name, and without the icon
If you can't find it, like we said before you can use the release date of the game ver. that was live when you started
Because you played before HYV, make sure you read carefully the question, because they can ask you info about the game account/miHoYo account or about the HYV account
Ihooo~ 
I have to go now, GL everyone 
have a good one 
2018 i play HI3
well my problem just first login , other i have proof
from forum they just asking my first login and then my Device
do you remember what chapter was new when you first started, or what valk just released?
first started is using kiana
but not from plane
that doesnt narrow it down honestly, there was 3 or 4 other than the plane one by 2018
do you remember the trailer or any events or what the banner was or anything?
i dont know i forgot, well i know is i play in March 2018
the day i dont know
just Month and Years i know
you'll just have to try different dates in that month then, theres not really a way to narrow it down more unless you remember something new
so can i make a 30 report every 1 dayy?
and with the device, it was probably a phone since back then only the mobile version existed so try to remember what phone you were using back then, i dont think theres a way to look that up
no, you'll have to ask for a new form each time. if you spam them they might deny service
oh wait i misread that
yeah i know my device im using
but still rejected
did they say what info was wrong or that the info was incorrect
just my date since my first login is the problem
i just input from forum
from these
their email saying they rejected it, did THEY say that the login date was wrong, or did they just say that the info provided was wrong
Dear Player,
After thorough investigation, we are sorry to inform you that we are unable to confirm your ownership of the HoYoverse Account and your HoYoverse Account Issue Application Form (Case No. 116937317095243776) has been rejected. To ensure the account's security, we cannot provide relevant account services.
You can submit your application again with more information that is complete and accurate.
We appreciate your understanding and support.
HoYoverse CS Team
accurate means my first login
i dont know my date
that doesnt say that the login date was the only wrong thing, so when you submit the application again, double check everything else too and pay extra attention when they say things like mihoyo account or hoyoverse account. For instance your mihoyo account creation date would be sometime in 2018, your hoyoverse account creation date would be at the earliest 2022 and stuff like that. but i dont know if there is a maximum amount of tries you can try so dont just spam 30 forms with a different date because it might not be just that.
but try like the middle of march 2018 for the login date since that should be close for the mihoyo creation date and double or triple check all the other stuff.
when they say that is complete and accurate that is not only referring to the first login, it could also be something like the question asking to provide everything linked to your hoyoverse account, if you only put your email address but you also had your phone number linked, then you answered that question wrong since you should have put both of those in there.
just triple check the other questions to make sure you know what they are asking and that you're giving them ALL of the info if its a multiple answer question but good luck!
aahhhhh well first they ask where i login my account
from google or email or facebook
well i choose email
google is already unlink
did they say your mihoyo account or your hoyoverse account?
nope just asking my login
i gotcha so that is your recent login i think, and you never linked facebook to your hoyoverse account, and when you say your google is already unlinked, did you remove it or did the hacker unlink the google account
like this
that is talking about the hoyoverse account
and what you created it with, not what you use to log in normally
so it would just be one of those, the very first one you used to create the hoyoverse account
so i input my first login hoyoverse?
doesnt care about what you linked to it later or anything, but what you first created your hoyoverse account with when you made it in 2022 or whenever you made it
if you remember what you used to create it, then put that in. if you're not sure then try your best guess but keep in mind it could be inaccurate
alright then im gonna try, thank u for helping, let's see if i can take it back again my account
You're welcome and good luck! 
when you create account hoyoverse, there is like a welcome or something ?
i just see my first verification code from hoyoverse in gmail
if you created it from email there usually is, but you do also get a verification code. keep in mind that if you played hi3 regular, then the latest it could be was july 2022. but it cant have been earlier than nov 2021 i think
sorry, august. so it had to be between august 2021 and july 2022 if you played honkai regularly
well i want try then, because i have account too that from genshin impact
well i want to try report again, thank u again for helping @stoic reef and @cosmic lion
Good luck! 
Is this safe to do? since this altered the in-game files
also how did this come up and have find a temporary solution, then does this mean it is a known bug to happen to the file itself? (hypass.dll)
it did fix the issue, although there is a prompt that shows when opening the app, also wanna know why does it happen (freezing/crashing) and needing to do this.
Player feedback, solution was provided by CS according to them.
y eah its safe, its just for the hoyoplay version, and doesnt count as altering the files because you're not modifying the contents of a file, plus its what customer support suggested to do, idk why its happening but that file is what handles the hoyopass autologin from teh hoyoplay launcher
you can ignore the warning
I see, thanks 
slothyyyyy~ 
Lunaurrrrr 
I downloaded hi on my phone but when I login it only shows 2 servers, europe and america, while my main acc is sea
SEA has different client
honkai impact 3rd = glb (EU and NA)
honkai impact 3 = SEA
There's android apk's in the pins
otherwise it has to do with changing country regions (try google) or wait for someone who knows how
^ this pin #štechnical-help message has the manual download for android. you'd need to uninstall what you currently have and install it from here. if you're on iphone you'll need to change your apple accounts location. but you can also check your google accounts location in its settings though iirc it also looks at where you phsyically are at the moment so if you wanted to get the google play store to show correctly you'd need to use a VPN along with updating your account location.
tl;dr is if you're on iphone, change your apple account settings. if you're on android the easiest way is to just manually install it with the .apk
Can i continue to get these coins after having all 23/23? or is it just over
someone told me to set a password to unlock my stigma immediately..how do I do this
for this, you would have had to setup a password previously in your account screen here, if you havent done that before then to set this device as your usual device, just log in and spend any stamina every day for about a week and it'll unlock
tells me to 'use my usual device to set up'???
so need to login for a week for it to work?
yes, login for about a week and spend some stamina every day and that will become your usual device which will unlock your stigmata and also let you set the device lock so that if it happens in the future you can unlock it right away
ok, thank you
np 
Hi guys, quick question can i install the game on linux? Like mint or any other friendly one
Can't on Linux 
I think you can play on android emulator
The PC launcher is for Windows only
Anticheat things
Anyone know why since the last patch my HI3 dont close properly and i need to close the process in the task manager? i tryed verifying files in the launcher but nothing change, its a known issue?
afaik, a reinstall will fix the issue for some users, for others some program overlay causes the issue and uninstalling that program will fix the issue, and for others a corrupted hypass.dll causes the issue, deleting the
file and running a repair can work
Even if one of those fix the problem for you, still send a report to CS #how-to-contact-cs so they can take a look a the error/solution
Guys, I am having issues with installing the update for HI3
So, HoYoplay installed the update and everything
Then it says it's verifying the files
Or update
And then out of nowhere when it hits 100% verification, it just crashes, rolls back and says it failed updating the game
(I have the required storage to install it)
It happened a few times already
Over and over again
Can anyone help me out please?
Keep getting error code 10030
10030 is a connection issue, try the stuff in this pin to fix that #štechnical-help message
If it fails during the verifying part that means the download got corrupted (usually due to an unstable connection route) and so that's why it's restarting. I'd recommend manually updating with the below steps, make sure to try a different mirror then the hoyoverse one (so like the Google drive or mediafire, etc) since the hoyoverse mirror is the same one the launcher is using which your connection is not playing nice with atm
!faq mandown
HI3 v8.1 Manual Download
- Close launcher
- Open folder: For the HoYoPlay launcher, its \HoYoPlay\games\Honkai Impact 3## game, for other launchers or custom locations its the same folder where BH3.exe is located typically in the games folder.
- Delete BH3_v8.1.0_d950a68ed449.7z_tmp file (if present)
- Download through link below and place in the folder
SEA:
OfficialHoYoverse
Mirror 1Google Drive
Mirror 2MediaFire
Mirror 3Filen
GLB:
Official HoYoverse
Mirror 1 Google Drive
Mirror 2 MediaFire
Mirror 3 Filen
\°*:.āDO NOT EXTRACT! *ā²ļ¾*ļ½”ā
- Run the launcher as usual.
And make sure that the launcher is set to glb server if the glb one is the one you're downloading
Okay, thanks. Ill try it out!
ok, good luck!

Dear Player,
We are happy to inform you that the issue(s) mentioned in your HoYoverse Account Issue Application Form (Case No. ) has been resolved. Your account is now successfully retrieved, with its previously linked third-party account and mobile number information removed. Your account is now linked to:
Please change your HoYoverse Account password by following the steps below:
- Go to the official HoYoverse Account website:
- Click "Forgot Password?"
- Fill in the linked email address above.
A verification code will be sent to your inbox. After inputting the verification code, you can reset the password of your HoYoverse Account.
After resetting the password, we suggest that you visit the "Login Devices" page to delete all devices listed. In addition, for your account security, please DO NOT share or divulge any information about your HoYoverse Account and its password.
Thank you for your support and cooperation. Have a nice day.
HoYoverse CS Team
FINALLY MY ACCOUNT IS BACK
not just this account he's hack, my epic games, my ubisoft , my EA , my steam, etc
woo grats! 
Usernames can only be created one time and cant be change later, you still can change nicknames on the games/hoyolab
if you want you can contact HYV CS and see if they can help you:
support_os@hoyoverse.com
they can only change username if the account was hacked and username was set by a hacker. after a successful account recovery they are able to change it
in any other case it's a no go. but yeah it is only used as one of the login methods and doesn't affect anything really
iirc they also can change it if it's your real name and you don't want it there (not 100% sure on that)
that I don't know, didn't encounter much privacy related stuff
it's on case by case basis as they are required to comply with laws
is def under the gdpr
in general, the username change can only happen in the scenario I described above
and they just reset it so you can set the username again
hallo i wanted to return to honkai after a while of not playing but when i tried to log into my account it created a new one on the same email and pasword and now i cant enter my old account please help š
Do you know your hi3 UID number or have it saved somewhere? If you do then the easiest way is to just email customer support #how-to-contact-cs and say that you've forgotten your login and give them your UID and they'll help
ayuda, no puedo cerrar el juego normalmente, tengo que entrar al administrador de tareas
Elimine el archivo hypass.dll de la carpeta Honkai Impact 3\BH3_Data\Plugins e informe al servicio de atención al cliente #how-to-contact-cs
if i have two accounts on the same email and i delete one will the other one from within the game will the other one get deleted as well or not?
you cant delete a game account, if you're talking about the delete account from the hoyoverse account page, that deletes the entire hoyoverse account along with all game accounts connected to it (any hi3, hsr, genshin, zzz accounts)
though if you mean y ou have a hoyoverse account linked to xyz@gmail.com and another hoyoverse account linked to xyz@gmail.com's google account (because its a seperate login) then if you delete one of those hoyoverse accounts, while it will still make you unable to log into any of the games linked to that account your other hoyoverse account will be unaffected
though just to clarify, deleting the hoyoverse doesnt technically delete the game account, it just deletes any way to log into it and you'll have to work with customer support to see if they can maybe recover your account
Would u choose phone that can run fast but very fast hot or calm phone with calm temperature
What are your options mate?
Well, you need to look at sustained performance, not just at benchmarks
If a phone gets very hot it'll very likely start throttling (temporarily decreasing its own performance to cool down)
Though on the other hand there could be an issue of a phone getting hot on the inside but staying cool on the outside, that means it doesn't dissipate its heat well
Just look up game tests (in actually demanding games like Hoyo titles) that are actually pretty long (like half an hour at least)
Hi
I installed the game 3 times but I encounter Error Verification..
Can anyone help me?
Most of the time that means your download is getting corrupted, you best option in that case is to download the file manually, you can find here the links #štechnical-help message
try to use a mirror link, and if your network is slow try to use a download manager like motrix
or if you want you can try a custom launcher #štechnical-help message
still if you have the error again, take a screenshot of the error show on that moment and send it here, because can be other issue
How to download manually?
on that same msg i send you the link with all the steps you have to follow, just make sure to download the correct file (your role say you play on EU so you have to download the GLB file)
Thank you.. sending the link
#šgameplay-help message tying to do this, where's the windows registry? And how do I know how much my hz is?
oh yea is hi3 can sync customized input control yet?
if not can someone give me command to copy only control custom from regedit
give me a moment to get the registry steps and for your hz if you click on your start menu and type advanced display there should be an option called view advanced display info and that settings menu should tell you your monitors hz
Open registry (WIN+R > regedit > Enter)
Open Computer\HKEY_CURRENT_USER\SOFTWARE\miHoYo\Honkai Impact 3rd
go to GENERAL_DATA_V2_PersonalGraphicsSetting and there you can change it to whatever number you want for the cap for both in level (combat) and out of level (open world general), please note that sometimes it doesnt "stick" so you might need to change it a few times, and sometimes if you change your graphic settings it reverts back but thats the setting for it. And when you do change it the in game graphics settings will say its 30 fps because it doesnt show custom values so it just defaults to the default 30 in there but an fps counter will show what it currently is
sorry, forgot to say I use windows, but ty
dw i assumed you were using windows since mac doesnt have a registry and all that 
unfortunately it doesnt sync, and its not stored in the registry so theres no way to copy it over from regedit 
wait really wtf
any possible backup plan?
i have kinda bunch of custom since i on controller setup
Is it even possible to uncap on Mac? idk how it works there tbh 
just to clarify, when you say sync, you mean when you install on a new device that it carries over your settings to the new device right?
honestly i dont think so, i've never heard of a way tbh
I've also tried asking CS about uncapping on Android, but they're being hella ambiguous
The only thing I managed to get out of them is that using root permissions to do that is not allowed
problem is is that on windows pc, those settings are conviniently stored in the registry and its not against TOS to modify those since they're not the games files per se. but on mobile/mac i honestly dont know if they're stored in a separate file thats accessible, or if its fine to do for TOS either
On Android they should be stored in the /data/data folder
are they? tbh i havent ever tried digging around the android files, too much hassle for me 
And the only options to access that are adb (?) and root
Well, they defo aren't stored in the other HI3 folder
Maybe I'll try out the adb route on the weekend
Just to check I mean, I'm not trying my luck with editing stuff
Oh, actually, wait a sec
They did say that "direct" edits would be allowed, but even with adb it gets hella sketchy about whether that's "third party software"
Oh, iirc you should be able to access /data/data on older Android versions without extra steps, so it should be fine 
Hopefully 
(I'm still not trying my luck tho)
hmm maybe, but yeah im not gonna play around with that, its way too gray area than something like changing a regedit key
yea
bassically i have 2 pc
i tought everything stored on registry but i'll try to backup some and see if settings stored
gotcha, so the graphics settings and a couple of other things are stored in the registry, but any custom keybinds are stored in the cache iirc, which cant be accessed (the files are in your app data folder iirc but the files arent accessible without breaking ToS) so you'll just have to re-setup your keybinds on the other pc
i guess you could try copying those files over too just as is, but i dont actually know if that works or not
atp I'd just manually edit the controls each orz
ZZZ controls are bound to your account instead of device btw 
That is pretty cool
imagine need to remap everytime you on internet cafe,
i should ask this function directly later on, zzz that bound is good but, should have options on graphic, because if you move from high end to mid, would be chaotic
You can submit feedback to CS, fingers crossed š¤
Can someone help me with an issue with Divine Keys? A few weeks ago I tried using a Divine Key for the first time and it worked fine, but ever since the screen has been on endless cooldown. It counts down 1 hour then immediately rolls back over and starts the cooldown again. If I exit the screen and go back in, the timer starts from 59:59 again. This is the same on both PC and Mobile. Itās been an ongoing issue and Iām not sure what might be causing it.
to be perfectly honest im not sure either, this is the first time i've heard about it but it has to be a bug on their end since its syncing between phone and pc so i'd contact customer support #how-to-contact-cs
have you tried touching one of the buff icons?
or does that not change anything
It's been a whole month 
Hello helloooo
So I've already contacted customer support for this, but I haven't been able to retrieve my honkai account for the past two years. I checked with the new one I accidentally made trying to retrieve it and the account is still alive. Is there any advice I could get for this? Thank you!
Iirc it's linked to google play and the old mihoyo site
But apparently is linked to another hoyoverse account that I have no idea about
I just checked it an hour ago and the account hadn't been used at all the past two years, it's still in the same level as I had it when I lost access
I thought you were typing lol
Do you remember what the issue was with customer support where they couldn't get you account back?
They just ghosted me
they never ever replied to you?
I'm driving also i deleted after I see you typing ehe
becuase i dont think they've ever done that if you sent it to the right email address
They gave me the unbind form but never got back to me after I filled it out
So I was like,, man
And uninstalled lol
I'm trying again now though
I wonder if it got sent to your spam or something
because i've never heard of that either, but regardless, the only way to get your account back is to go through customer support, you cant access the hoyoverse its on so you'll have to do account recovery and all that through them
but once you fill the form out, if they havent replied after 5 business days then message themm back (business days are mon-fri)
Oh man,, I shouldve checked my spam at the time, maybe you're right with this one
Alrighty! So I'll assume I probably won't get a reply for the next day or so since it's the weekend here for me
well they do work somewhat over the weekend, like i've gotten emails from them during the weekend but their official hours are normal business hours in china mon-fri so no guarantees and all that but yeah after sending the form, give it at most 5 days and check your spam and so on and they should get back to you with it being approved or rejected
Alright alrightt,, just crossing my fingers that when I do fill out the form it would get approved 
Thanks for the help!
fingers crossed 

I'm busy with work the whole month 
There there
Why though 
I got fired for being too beautiful
It's a joke (moots pls no bean)
There is lore
I resigned l
Hmmm
Guys NO WAY MY PAD definitely is doing sus stuff
Today my storage is left with 2 gb
12 pm 1gb
6pm 500mb
Now 200mb
Checking your apps that you aren't aware of installing / factory reset
Or could just be cache from the apps 
Hello, I downloaded HI3 on my iOS phone and tried to log into my SEA account, but it wonāt let me. Is there any way to change servers?
Check which client you have, glb and SEA have different clients
Honkai Impact 3rd = NA/EU
Honkai Impact 3 = SEA
hai, just checked and it's the sea vers. of the app, but Idk how to transfer the data from my SEA acc on my pc to the acc on my phone
Account data is not device specific, it's tied to your hoyoverse account. Can you log into the game on PC and go into the your profile and then account and then user center which should auto log you into account.hoyoverse.com
Once you are there can you double check what login methods are linked to that hoyoverse account that you're using on PC. Please make sure that your using the exact same hoyoverse account on your phone
Nope, root is a must on a modern phone, sadge
rip 
shizuku + abd file explorer might work
def for android/data but uncertain for data/data
You can access Android/data without any extra effort, and the settings are not there from what I can see
At least I can on my phone
i have root on all my devices but never bothered doing anything
The 'Third Pendulum Clock' mission for the 'After the Blood Moon Fades' event is still not working properly for me since the cutscene that happens after getting kicked out by the guards doesn't trigger after I enter the building as instructed by the mission.
I contacted CS about this last week but I had no luck with finding ways to fix this.
Did CS suggest anything to try yet? but a couple of things you can do is if its a broken cg file you can run the repair option at the bottom left of the login screen and if you're on PC then additionally in the hoyoplay launcher, theres also reinstalling but that is a lot of downloading and isnt guaranteed to fix it or anything. Other than that it could also possibly be a connection issue and this pin has solutions to those kinds of issues #štechnical-help message
lastly im sure you've tried at least this, but leaving the map to go back to the event menu, and then back into the event has helped some people so if you havent tried that then try that too
As for what CS suggested:
ah yeah pretty much what I know of what to try then other than checking on the drivers stuff. other than making sure they're up to date im not sure if theres an issue with a specific driver so i'd reply with the info they requested if you havent already since im not aware of any other fixes you could do than what i suggested already 
I see, I'll try the suggestions you provided
I'll also try to reply to CS with the info they requested but since the ticket only allows for image uploads, I am unfortunately not able to upload the video and Dxdiag .txt file and send them to CS directly. š
I know you can upload the video somewhere else and send a link that way, but thats odd i thought there was an upload file option 
Good news: Connecting to a VPN solved the issue and triggered the cutscene. Thanks for sharing the pinned message! š
nice! just a connection issue then 
is there a way to know when you created your honkai account if you cant log into it?
your only options is to search for the "account created" email if you still have it, or if you used a third party login, search on the "connections" page if they tell you the first time you give them access to the game
if you are filling the recovery form and you remember what valk released when you started playing, you can use that version release date as an approx. date
How to support weird screen resolution
play on PC with usb attached to my phone for 2nd monitor using spacedesk
Honky stuck on 1280x720 when the screen can 720 x 1612
forget which regisry to modify
All the custom launchers in the pins can do it, but if you wanna keep using hoyoplay then here's the registry key #štechnical-help message
Man am using this channel like github lol
Sorry for deleting that picture, but it had a bunch of people's phone numbers in it 
Please be careful of what you post in large servers, over 200,000 people have access to see that. But if the messages aren't loading check your app caches to see if you have any space left on your phone. Generally speaking app caches takes a lot of space
And always increases until you clear it out
A prof deleted a msg, pls ben
Hmm ok
No Ben plz 
Wait how u delete my image lolol
profs have manage message perms in help channels to bypass slow mode restrictions
hey should i get the weapon of susannah or of HoRe for the Susannah Physical team?
This is #štechnical-help , you're better off asking in #š¶beginner-help or #šgameplay-help 
okay thank you sorry for bothering i really thought this was meant for this channel sorry
should i restart the stage 
i was fighting and then it just disappeared
regardless i already restarted
@bright forum hmm tried both and still not working
check your settings for the storage usage, it should add up correctly
Hi guys, as of late I've been dealing with a serious issue related to Hoyoverse products, the two I play are HI3rd and HSR. Here's what's been going on.
- This started happening last week ONLY.
- I have already tried a different browser, it only works when I turn on Opera GX's VPN, I don't use anything else VPN-related.
- My internet connection is fine, I can roam around the internet without any issues.
After HSR's live stream finished, I tried visiting the website to redeem the stream codes and it was not working. It would load the page, but it would be blank. I tried to redeem them via in-game and it said "Network error." I can't access Hoyolab, Honkai Impact 3rd, Honkai: Star Rail websites, it loads into a blank page. In HI3rd I tried to do my Weekly Share, again, I got "Network error." For HI3rd website it says Firewall or Antivirus may have blocked the connection.
Everything works fine when on my phone, which leads me to believe the issue is isolated to my PC, and my PC uses ethernet, by the way.
UPDATE: I turned off my Firewall and it now works, the websites seem to be loading, what do I need to do? I need Firewall's protection on, of course.
I would appreciate it, if anybody could help me resolve this issue.
Which firewall are you using?
this one.
oh yeah microsoft defender is free, and comes with free false positive issues. i'd recommend reporting it to customer support #how-to-contact-cs and in the meantime getting a dedicated firewall like avg or something like that (its free too but most of its users are paid so it is better than the basic standard microsoft one)
you can also try restarting your device and trying the stuff in this pin as it also fixes most connection related issues #štechnical-help message
Hiii 

Hru
alright, uni's been busy 
its uni i'll never escape 
Eventually, soon 
Re loged in and it fixed
Oi 
sorry, I downloaded the Chinese dub to better spoil the captain's event, since there is no Japanese dub in the events, but I still can't hear the voices, why? (moreover i play in global)
not all events have voice over
oh, so he doesn't even keep this one from the captainverse?
I noticed with Kiana's event and it's true, thank you very much, a real shame, I wanted to enjoy the dubbing of an event 
Is it just me or the News button in Honkai doesn't seem to pop up anymore when it comes to new updates etc.
Even for the CN dub, it's mostly the first couple of cutscenes and the ending
I need help getting my account back on Honkai Impact third. I already tried changing the password but apparently it kept saying that the account or password was still wrong and I donāt remember my other username logins. Can someone help me?
if you know your UID then the easiest way is to contact customer support and ask them what your login is and give them your UID and they'll tell you. #how-to-contact-cs (you can find your UID through screenshots of your account page, if you have any friends in the game they can look it up for you, etc) but if you dont know/cant find your UID then you'll have to do things like try forgot password again and if it detects your account then make sure to use the email address for logging in and manually type your password, copy/pasting it sometimes has issues and doesn't work. if forgot password doesnt find your hoyoverse account then you'll need to try forgot password with any email address you've ever had access to since playing, or try the third party logins like google account or appleID. one thing to note with the username is that it is not the same thing as your in game nickname, the username can only be set once and at the account.hoyoverse.com website and cannot be changed so it frequently is not the same as your in game nickname
it doesnt popup up automatically anymore no, its not just you
I just got 60 for no reason what do I do with it
Can I use it or did I do a glitch lmao š
well the event is long over so its not usable, just let it expire and hope you get some unused event currancy rewards like coin or asterite or something 
Oh ok lol thx
np 
you got 60 because CN got the Kiana stigmata event on this patch not 7.9 and GLB team failed to remove it from the patch properly.
when I try to log in to my account verification codes comes so late
so i cant verify
does it still work? it should work as long as it shows up within 30 minutes iirc
ah doesnt work
tbh for that you'll need to contact customer support to see if its an issue on their end, sometimes its on their end, other times its with your email provider but thats something they'll need to look into #how-to-contact-cs
thank you
np~ 
Had the same issue before (Though I could still login anyways.) but it was cause my dumb gmail doesn't like to send notifications 
Yeah that would do it
though barring not seeing the mail in time, sometimes gmail makes emails take a long time to show up because its being slow on scanning them for example
but thats not really something you can tell if its on your end being slow, or hoyoverses end 
True
Just to clarify though, the (60) seconds you see after clicking send code is not how long you have to enter the verifcation code, that just means you cant send another email with a verification code for 60 seconds. the code is good for 30 minutes or an hour, i forget which it is but its definitely not 1 minute
@native glade sorry for the ping
, but idk what your notification settings are and i just saw your question in beginner help so just wanted to clarify that you should still be able to use the code within the 2-3 minute time frame you are getting the emails in case you didnt try the code at all after getting it via email
Ok good luck!
It's not dumb I promise! Lots of things have a countdown for how long you have to type it in but I'm glad that you're in it now 
Didn't get any crystals for the bleed weather abyss, any fixes for that?
Well, did you get at least 1 point during that cycle?
Because if you don't then you aren't supposed to get them
yaur cuz even if u wanna skip an abyss u must do at least 1 dmg then exit the stage
No, I didn't skip it. Got 21400+ which surprising let me retain rl, so I'm confused ABT getting no crystals
its possilbe it just bugged out and didnt give you the notification, you can check if it showed up anyways by going to ai chan phone > support > and then in self service go to self search > crystal log and it'll show you ever crystal thats gone into your account. If its not showing up there then take some screenshot showing the last few days of crystal log, and one of your abyss record and send that to customer support #how-to-contact-cs
Alright, thank you!
Np~ 
Any other way to turn down graphics? Trying get Genealogical Seat done but my game lags like hell on this phone-
not really, all of those settings are as low as they can go. for mobile one thing you can also do if your model allows it is to lower the resolution of your phone screen which will give your GPU an easier time. but as far as the game settings go thats as low as it'll go
I'll try to find it since my starter manual goes bye bye tomorrow-
ok, good luck!
what exactly is this? i got it from adventure tasks
Thats because CN got the Kiana stigmata event on this patch not 7.9 that GLB got it and GLB team failed to remove it from the patch properly.
amazing devs lmao
Not sure if this is just hotfixed today or this is an actual solution but just forwarding here since there was a good handful of people getting stuck with the event 
Mhmm there's a few things that can fix it including connection issues, which I find a weird solution since everything else connection wise seems to work, but a fix is a fix. Thanks for forwarding!
latest endeavor: getting to play on global server through steam deck
instead of on steam account
keep in mind that HI3 is not available natively on linux, so there is a chance that you can trigger the anticheat and get banned
You changed to Windows right?
Whaaaa
No this is using portproton
If I get banned can I appeal?
I dunno
I hope I donāt, cause I know the steam version sucks
If you're using the steam version and in the chance you do, it would be that won't (the steam one)
If you have an established steam account, could always make a new steam account to log into steam with before downloading the game but either way good luck!
in case anyone is curious, here are some graphs showing hi3's gamesize trajectory since i started keeping track back in 6.8
keep in mind that this includes event data and while most of it is removed after the next update, some of it remains so if your size is abnormally big, uninstall and reinstall to put it back on track. @bitter topaz @stoic elk @turbid summit you all reacted so in case you actually wanted to know 
pc is actually kind of interesting since you can see several times (like in 6.9 and 7.9) where the size goes down by 3 entire gigabytes
much more obvious than mobile since the total size is bigger cuz pc resolution reasons and stuff
and because i like lines, here they are in line chart too (too lazy to clean it up much but it highlights the optimization easier)
as a source on how i get these numbers, every single patch day when the game updates i uninstall my installation of the game and reinstall it from scratch a total of 4 times and clear my cache, once for basic assets on pc, once for full assets on pc, and the same for mobile. I fully uninstall and reinstall fresh each time so that it mimics a fresh clean installation for the first time. it uh... takes a lot of internet but i got the good stuff so theres that 
now im curious, for 8.1, the latest. i downloaded a grand total of 152 GB for a few numbers... i knew it was a lot but wowee thats a lot 
sorry in advance hoyoverse, i've probably cost you all a little bit in bandwidth fees if you even pay by bandwidth 
Uwah this is neat
good job Loonabot 
thanks :3 the longest part was digging up old posts of the gamesize faq that this is all for
this one specifically
!faq gamesize
v8.1 approx. install size
- Mobile
basic assets ~ 27 GB
full assets ~ 37 GB
- PC
basic assets ~ 37.5 GB
full assets ~ 50.5 GB
(Event files that come out after are not counted here)
the little disclaimer at the bottom for event files are not counting like web events and stuff, the big events like the cny one with kiana for instance, is part of this iirc
I borrow this for my fb group, Loonabot 
okie
i hope they can appreciate it and maybe stop complaining about bloat unboptimization with the size at least 
||my fb group complains about all stuffs all the time but truth with solid data must be spread. Thanks again Loonabot, best Prof
||
|| I dont think im the best prof, i have one that I can think of but i dont wanna name names and start a favoritism thing
if you want though i can try to clean up the line chart, i didnt bother since its right below the bar chart which has all the data to easily compare to) ||
@bitter topaz actually i cleaned up the line charts anwyays, didnt feel too right with sharing them as is so here they are but better
but this isnt to say that the game is perfectly optimimized because its not, its more complicated than that. but it is misinfo to say they dont try at all. 2 easy examples i can think of of unoptimized content is the apho2 hub where you select adventure tasks, the gpu usage it takes is the same as when you're in the apho2 map itself so they really just locked you in the hub area xD and also when selecting oxia as the main menu bridge, it was in fact just loading that map so it was unecessarily taxing on the gpu resources and was bad for people that could play part 1 content, but their device couldnt handle part 2 content at the beginning. the hyperion 11 bridge is much better since it does the same thing, but its a much smaller map so its less taxing
but for a little context, these charts span 6.8 when horb came out back in aug 03, 2023 till now so this is 1 year 8 months of updates, including the horb boss fight, the last half of part 1.5 and its open world maps and the huge update that was part 2 with its large open world maps, many permanent events and lots more (the permanent events is one thing to keep in mind when considering the full size trajectory (the basic install wouldnt include event data like this) steepening lately because prior to part 2 when they started to be a thing, those kind of events would be forever gone)
The size reduce is even more visible here! Thank you so much Loonabot 
I love to see these people could still point out the positive among the negativity in this senile game.
not to sound like a glazer, but hi3 is truely something special honestly. it has its faults but if you look at the overall picture its truely a one of a kind experience to play, i guess I can have that perspective since i started back in 3.0 so its easy for me to keep perspective or something
but i'll also admit bias in that I always try to not focus on the negative in things in general and instead look at as much of the whole picture that i have access to, and keep in mind the perspective of the creator so i think i can say good things about literally anything 
The size reduce is even more visible here! Thank you so much Loonabot 
I love to see these people could still point out the positive among the negativity in this senile game.
Did my message double sent 
Also would like to up this. Yes, the chart wouldn't state anything about optimization, thank you for disclaiming it! 
yes
but yeah the chart just spells out the data that clearly shows they've optimized the size of the game at least over time and are conciously working on it
All that for story to be shorter 
thats kinda the negativity I was hoping to avoid 
but theres a lot more to the game size than just the main story, for instance in 8.1 you have the main story, the badum event, the luna event, the celebration lobby, and a few other misc things that all still take up space like new valks/outfits/small events and they fit all that in 1.5 gb 
cqnt wait for 100gb honkai 

well if we consider the full size on pc at least goes up an average of... lets say 2.5 GB a patch then that would be 20 patchs, so if the trajectory remains the exact same then it'll be 100GB by version 10.1 
for the full size on pc
That'll not be fun for mobile 
well before we jump to all that, let me math it out for mobile
wait i mathed wrong 

full size on pc goes up 1.25 gb on average per patch so to go from 50 gb to 100 is 40 patches, so version 12.1 for pc or 6.9 years
full size on mobile goes up an average of .85 GB a patch so to go from 37 to 100 is 74 patches, so umm verison 15.5 for mobile or 12.8 years if they keep to the 9 week patch cycle

Oki, hopefully I have a much better device before that than this phone-
tbh the game may not run on the same phone you have right now in 13 years. thats kind of a long time 

its okie I'll always love you cay~
kinda wish now i had data for the whole lifecycle of the game, but thats not archived anywhere that im aware of
about honkaii3 better launcher, why can i open the game without downloading it
without downloading the game or the launcher?
oh wait i think you meant the game. so the launcher just opens the bh3.exe file for you, if you open the file directly then it just opens the game. in theory you could manually download and play the game without having a launcher at all though you'd also need to manually update it which is tedious
oh ok, i couldnt change the fps to 120 tho
despite changing the fps cap in the better hi3 launcher
it sometimes takes a few tries to get it to stick, but also keep in mind that the settings menu will show 30 if you change it to a custom fps so you'd need to use an fps display to show what you're getting

what's up with the game being laggy on my phone for no reason..? I'm on a redmi note 13 and menus are js really laggy when i can play genshin and wuwa and pgr just fine ?
@stoic reef is P2 menu still crazy laggy?
- HI3 is an older less optimised game, try adjusting video settings.
- Redmi Note 13 specs is like lower-mid tier
Oxia is a little, but it's improved from how it was but it's still the mall so there's that. But if they've loaded past chapter 3 (possible to do even if you haven't past it cuz new chapter reasons, you know how it is lol) then they'd be in the Hyperion 11 bridge menu which is much smaller and I haven't heard any lag complaints about it
Cool, thanks Luna
This phone specs is killing me
It's comparable to my old phone from 2019 š
also the better hi3 launcher cant make my game 120 fps no matter what
is it because my display is 60hz
Yeah it's a not stonks phone. They'll likely need to lower their graphics
What's saying the fps isn't updating? The settings menu or the in game fps counter?
Well the game will still run on a higher frame rate but the frames will be skipped on your screen, and depending of your hardware you can get screen tearing
(it'll still reduce input lag)

can overclock my ds4 (for thr input lag) be considered cheating for honkai tos?
Wait you can overclock your controller? 
I'll uh need to go research how exactly it goes about that to see if it sounds like it will it not
yes i can 
Never heard of that before tbh but since it's the controller driver just refreshing it's input readings to be more often I'm not 100% sure, on one hand this may fall under the cheating one where it basically says you can't use anything to gain "an unfair advantage" but on the other hand you're average keyboard has a 1ms input lag and I personally don't think a .5 or .25ms input lag is what I'd call an "unfair advantage" so I'm fairly sure it isn't against tos, but you could always contact customer support about it to get official clarification if you want to be 100% sure
basically will be just increasing the polling rate or something to 1000 to get an old controller with cable to perform like one with 0 input lag ill ask
ah well if you're setting it to 1000 thats the same as an average keyboard so it wouldnt be unfair
most new controllers have 1000 polling rate out of the box too
even old dualshock 4s can be overclocked to match
so its def not an issue
Guys is anoyone else stuck on this?
I know that you go in, get caught by the security then exit and after than Abelard on the left comes to talk to you.
a few people have, let me find the list of stuff to do to fix it real quick
so for a lot of people its a connection issue which doing the stuff in this pin can fix #štechnical-help message
if that doesnt help then try running the repair both in the launcher and at the login screen (red repair icon in the bottom left of the login screen of the game) and check your assets
Guys I don't understand why am missing storage I like didn't dowloand anything but not enough storage š¦
not really a honkai issue but anyone know how to get rid of the bar on the right? it cover some of the key
restarting your phone usually solves it I suppose
or killing the keyboard app process if you know it's name
seem like it has something to do with the keyboard app and the os, guess i will have to use other keyboard app
Did you check your apps cache like we said before?
Apps will save stuff on the cache for different things mostly to make you experience smoother/faster
You said before that you open too many tabs on your browser, just that can start using too much storage on your browser cache
On the same screen where you enable the "device lock" for the game you can find an option to disable it, once you click it, you just have to wait for a couple of days before the game go to the default security setting (after playing a couple of days the device is register as "usual device")
Thanks, found it
Device pin code probably
That's cool
Haven't played in a while, a little busy.
But then again I've never salvage my stigs so I wouldn't know anyways 
Ah yeah there's a new device password you can set to skip the week new device cool down basically
I can recommend Openboard, which I personally like to use.
https://github.com/openboard-team/openboard
Simple and free from any nuances that alternative keyboards usually have
But with further research, seems like this project kinda died but got picked up by this fork: https://github.com/Helium314/HeliBoard
Will use it a bit myself now I suppose, although I'm still keeping my original suggestion up just in case.
Customizable and privacy-conscious open-source keyboard - Helium314/HeliBoard
ty, but i think i will keep using the old app, found a roundabout way to fix the issue, only happen when i need to use horizontal mode which is very rare
tried few other app but they either dont support my language or have weird button placing
Heliboard does have VN support from what I'm testing right now. Even a downloadable dictioniary is available, so might be worth a try.
Forgot to reply
nice! 
Here's another one you may find interesting called AnySoftKeyboard
Oh yeah thanks a lot, like the customizations.
now i have 3 keyboard to choose from, like the animations from your suggestion
HDD?
What's hhd
Huh
Hard Disk Drive?
I think my pc is ded ash now
that disk I mean
Uh idk
15 years ago
ok yeah definately using a Hard disk
just switch to SSD
0.3mb/s is alr 100%
Uh am new to pc so um
just buy a kingston Solid State Drive(SSD)
ok
the thing all your data and windows you have is on a thing called a drive
it storage for all data
on your PC
Ok
HDD is a old version of a drive which has moving parts in it to transfer data and stuff, so it get slower over time
SSD is a newer storage drive
it has no moving parts so it doesn't slow down like HDD
its also faster than HDD
much better
you can try regular defragmentation of that disk which is a built-in program, but it wont reverse the slowness it got from over the years
thats the fate of all HDD drives
š¦
so if you can afford, just buy a kingston SSD with SATA port(the thing that it's plugged into)
I think I should buy new ones
the SSD will fix the slowness and will give you much better speed
but you'll have to transfer all the data from you current HDD to a new SSD, which will prolly be a slow process seeing how bad it already is with hdd
damn.. this remind me of me acidently instalin windows on my relative hdd

Yea new pc better life

not really need a new pc, tho it is better
100% disk all the time
there is an ssd
But how do I "insert" ssd and how much it cost
i just put it wrong
um cost depends on your country i'll check the current usd prices, but inserting is just opening the laptop, taking out the HDD and putting in SSD
i want to clone it bcs my relative just buy a new one,but i did somethin wrong,so in my genius brain i clone all the data other then the window and then reinstall it,to the ssd and make it load the window from the ssd but i install it on the wrong place
yeah many laptops even have a dedicated disk compartment at the back which can be opened with just one screw
especially older ones should have them (more modular)
some have extra slot
eh, 2 SATA slots are rare
Guys uhh how do I open Bluetooth in my pc
just type bluetooth in the windows search bar
um if u have the hardware for it then just go to the settings tab for bluetooth and trouble shoot it if any problems, u can type it in the search bar
it might say that your computer does not support bluetooth (which is rare) but if that happens, your laptop prolly doesn't have a bluetooth card in it
you will notice that if you don't have a toggle for bluetooth

ummmmm
thats nt supposed to happen
um if it works, can you show me system information
just search it in searchbar



