#šŸ”Œtechnical-help

1 messages Ā· Page 138 of 1

silver urchin
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And why my screen keep turning off..

cosmic lion
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its going to depend on your internet speed/routing and hardware because is just like an regular update, its getting new/replacing files (iirc last one was for getting some event stuff)

cosmic lion
minor pendant
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@stoic reef sorry for mentioning but I got my account back LES GOOOO

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after 3 days

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took me only 2 tries, the information I provided is personally accurate

stoic reef
stoic reef
supple condor
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When I try to do expeditions it says I have insufficient stamina but it's always full... does this happen to anyone else?

cosmic lion
# supple condor When I try to do expeditions it says I have insufficient stamina but it's always...

Did you check how much stamina the quick expedition is asking you? Keep un mind that the 480 is the daily expedition cap, is not usable stamina, and your stamina is 240 max(to get over you need to use items or get stamina directly from a mission reward).
If the day before you use more that you max limit in total, the quick option is going to ask for more stamina that you can hold normally when trying to repeat the mission from the day before

spring bluff
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how do I watch CGs in Chinese? I play on global and switched my voice-over to Chinese, but CGs still play in Japanese. Any help will be appreciated.

stoic reef
spring bluff
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anything for iOS? HigoThink HigoThink

stoic reef
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oh ios? not possible sadly, cant access the files really

high relic
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i got the weird problem that when i close the game its just stopping to respond and i gotta close with taskmgr. started like 2 weeks ago

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im not sure what causes this? alr tried repairing

stoic reef
# high relic i got the weird problem that when i close the game its just stopping to respond ...

For thats its been happening to some people for the last several patchs. you can try reinstalling the game, reinstalling your graphics drivers, if you play on the eipc version try the hoyoplay version, and someone found out it was an overlay like overwolf causing it so you can check into that.

i'd try any of these that you feel comfortable doing but also report it to customer support, i think they have other stuff to try as well and they should be aware of how many its affecting

night otter
stoic reef
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though if you do delete that, be prepared for the game to give you a warning everytime you open it that the file is missing

night otter
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cs wanted me to find out the hard way ThelemaPout

stoic reef
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did they also advise deleting that file?

night otter
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yes, although mine was fixed after turning overwolf overlay off

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so there was no need to do that in the end

high relic
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hmm graphics is fresh (even with ddu), i do not have overlays active and am alr using hoyo launcher. and none of that changed when it started (though i think there was a hoyoplay update?)

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the standalone launcher is not available anymore right?

stoic reef
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theres the community ones in the pins, but the old official launcher isnt available

high relic
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hmm but doesnt seem launcher related then, if its happening with epic and probably steam too

stoic reef
cosmic lion
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iirc that dll is for the 3rd party login... it show up when they added all of the missing options for PC... could be that some 3rd party login is causing issues(?

high relic
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as in using twitter or anything? my acc was hoyo from the getgo

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hmm technically the radeon thing is an overlay right

cosmic lion
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Radeon has an overlay option, anything that show up above the game/program is an overlay (Some recording programs, FPS counters, Discord Voice Overlay, etc.) the problem is that some can be running even when they dont show anything on screen

stoic reef
compact granite
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my install had been carried over from old standalone to hoyoplay, new install is directly through hoyoplay VelionaShrug

high relic
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probably try that, got a new ssd anyways which is empty rn lol

cobalt venture
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so

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abelard

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isnt approaching to me

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even after i enter multiple times and triggering that security alarm

cosmic lion
smoky musk
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Is there a way to unlink discord from your account without contacting customer service? TeslaThink
Game is bypassing any discord setting and always displaying when i'm playing it and for how long i've been playing it CoralieSob

bitter ravine
#

this works?

smoky musk
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Sadly nope. Even when turning off game detection altogether , or by removing it for Honkai, it still shows.
What’s worse , it shows on my PC even when I’m playing the game on mobile. 🄲 like if my discord is closed on my phone but running on PC , it will show

odd wedge
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Now we all know when you're playing games, go do your homework FuHuaDerp

bitter ravine
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is it possible it ping it by the game and it will show it to DC?bcs i remember see som1 total login day on dc,idk im just guessing

odd wedge
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hmm I'll take a look when i have time for Honkai

stoic reef
smoky musk
stoic reef
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ok, i remember there was an unlinking page, let me see if i can find it

wind lichen
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it shouldn't require the initial linking website

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I'm not sure why hoyo did this through an app instead of an account connection, making it needlessly tedious, but that's just how it is

smoky musk
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Thank you ! allereCuore

wind lichen
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no problem, let me know if you have other discord troubles. Had to mess with settings for a while now

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including this

smoky musk
brittle swallow
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hello, it seems my account got stolen and the person changed my email id. Can someone please help me out with this?

stoic reef
brittle swallow
stoic reef
cosmic lion
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and just in case, remember to check your devices/emails account in case the ones that stole your account still have access to them, you don't want to recover the account and lose it again later

stoic reef
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^ make sure to change your email password and log it out of all devices and setup 2FA for your email, if you havent done that yet then the hacker might still have access to your email

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but once they give the form, it has a bunch of questions like when you created your game account, which country you made it in, on what device, etc. and stuff like payment reciepts and things like that but dont forget to secure y our email and all that

brittle swallow
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also what do i do if i dont know my uid 😭

stoic reef
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do you have any in game friends that you can contact out of game? they would be able to see your UID

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if you dont, and dont have any screenshots of your account page in game, then iirc the referral codes you shared in here earlier this year #invite-links-here message the numbers part of it is your UID

brittle swallow
stoic reef
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yes the numbers part of it is your UID.

brittle swallow
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oh mah god tyyyy

stoic reef
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dont forget to secure your email though otherwise you'll get your account stolen again right away

brittle swallow
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just hope i get my account soon 😭

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?

stoic reef
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if you prefer english yes

coral shore
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I forgot to update you Luna

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It was not a problem with the drivers

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I’ve had exams so i couldn’t get to it

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I’m just gonna have someone look at it because I think my monitor itself is screwed ElysiaNotLikeThis

spare mango
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Need help please. Game keeps crashing on my phone. Cant login

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It was fine this morning now i cant login

velvet steppe
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Can 9070xt run Hi3rd at 2x4k ultra wide resolution at 240 FPS at max settings? My friend asked me that since he doesnt have a PC b4, but I dont use PC either.

versed stone
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Is there a way to link hoyolab to my eu account instead of my sea

cosmic lion
versed stone
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Gotchu

cosmic lion
# velvet steppe Can 9070xt run Hi3rd at 2x4k ultra wide resolution at 240 FPS at max settings? M...

its going to depend on many things (hardware and software) not just the GPU, but that card is kinda in general more for 1440p gaming for "high" settings, for higher resolutions you have to lower/enable some settings
on HI3 keep in mind that has a 120FPS limit by default, you can edit registry to unlock it if you want, but you will break some physics and related stuff, still the game on new "mid/high" end hardware can reach higher fps easily, but keep them can be another story depending on the settings you choose

cosmic lion
cobalt venture
stoic reef
cobalt venture
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nah not connection issue

stoic reef
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you sure? connection issues frequently only affect just hi3 and nothing else, and sometimes just parts of hi3 and not the whole thing

cobalt venture
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yes im sure

stoic reef
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but i looked around and lat time the event happened that was the only two things people said fixed it for them. so i guess if you're sure its not a connection issue, and its not a broken file then please report it to customer support #how-to-contact-cs and when they get it fixed for ya please let us know what the fix is so we can share it with others

velvet steppe
safe yacht
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Hmm...

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Well I'm probably not at the compensation list

stoic reef
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if its that, then unfortunately after the table finished, it started a 10 day timer so theres no way to get more of those now

safe yacht
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Yup

stoic reef
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after the table was 100% everyone had 10 days to do the wishing lanterns after which they dont show up anymore

safe yacht
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Some were reported to have these mails delivered

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Must've been a conditional mail

stoic reef
cosmic lion
safe yacht
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Well I'm stuck in the non-divisible by 5 number

cosmic lion
# safe yacht Well I'm stuck in the non-divisible by 5 number

not really, apart of when you missed some rewards, is not the first event where they give a "rare" amount of crystals (for one raffle i got 28 crystals HimekoLMAO )
and on the shop you can get some items with weird prices because of the discounts, most of the time in the daily tab, and iirc some bundles have odd numbers too KianaShrug

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so they are ways to "fix it" but you will end up with an weird number in the future by one way or another SmolTeriDerp

upper parcel
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Check the Mirage shop as well

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For the "fixing"

near cave
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I can't log in to the game normally with Steam!
When logging in, it will prompt that you have tried to log in too frequently. Please try again later.
Has anyone encountered this situation?
After restarting the computer, the prompt will still appear

bitter ravine
stoic reef
muted ravine
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I dont get reward on abyss.
I cleared abyss in friday, but i got sick and go to hospital in saturday, i didnt login until next friday. I should got 400 crystal when clear abyss on last week on friday right?

stoic reef
slender sable
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B-ruh what happened to my pad, it always says not enough space and memory always below 600mb usable

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I sus there's malware

stoic reef
slender sable
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I always let my tablet shutdown in night and restart during day

stoic reef
slender sable
#

Just reboated hardly

stoic reef
# slender sable Yeaaa

With 3gb of RAM you'd easily run into low ram usage from any big game or having a bunch of chrome tabs open for instance. You can go into the device care or usage settings to find out what's taking up all the RAM

slender sable
stoic reef
mortal zealot
valid hamlet
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some other settings you might need to turn off'

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hardware acceleration from discord pc app, steam app, chrome and all other brosers that you use'

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use ultimate perfomance mode even if it is laptop'

stoic reef
valid hamlet
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well hoyo games are not meant to be played on mobile or tablets

stoic reef
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? all hoyo games run on mobile devices including tablets, and last i checked their main income source is from mobile players

valid hamlet
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yes but what I mean is

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you turn play station exclusives to pc port

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but you really never enjoy ps experience

stoic reef
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maybe in your opinion and thats fine, but i know quite a few people that hate the pc version and prefer mobile, even competitive players so its kinda just personal preference

slender sable
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Wtheck r u playing with just keyboards

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It just feels unrealistic

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I prefer mobile or tablet and I "feel "am playing it and has aura HimekoLMAO

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Tried pc before, just don't suits me

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Just my opinion guys

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Don't spam my dms with vulgar words plz tq SakuraLuv

midnight perch
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Have this been resolved? this still persists

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I noticed this happened since last patch

valid hamlet
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i never said we shouldn't play hoyo games on mobiles'

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i just said not ment to be played'

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its actually good for your gameplay experience and device's health'

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they are well not optimized for mini consoles'

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infact none are'

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or just buy, lets say iphone 16 pro'

stoic reef
# midnight perch Have this been resolved? this still persists

It's still ongoing for a few people, you can fix it by going to your game installation folder, then bh3 data and then plugins and deleting the hypass.dll file. This will make the game give a warning sometimes on opening it that the file is missing, but you can x out of a couple of times to get into the game. But if you haven't yet done so please report it to customer support so the fix can be higher priority. This isn't affecting everyone so please make sure to do that for their awareness #how-to-contact-cs

hasty halo
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Hello! I contacted their main support email and i was told to download their repair tool and extract it, it tells me to double click the .exe file but when i try to find it i see that there is no .exe file to double click to open- does anyone have any idea what to do about it or if theres a certain tutorial on how to find the .exe file?.. i contacted them because i kept getting the 2002-0-0 failed to unzip thing (its not my laptop thats the problem its the game)

lunar gust
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maybe your antivirus is deleting it

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disable it temporarily before downloading

hasty halo
lunar gust
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can you send a link to that tool?

hasty halo
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dms or??

lunar gust
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here is fine

lunar gust
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this one here is the one you need

hasty halo
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says there isnt any error files and 3 of them say invalid

lunar gust
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any screenshot of that?

hasty halo
lunar gust
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it looks like they gave you the tool for CN version of the game HigoDumb

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which isn't applicable for global, so it did nothing

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you could tell them that or do a complete reinstall of the game (remove the folder where the game is located)

hasty halo
lunar gust
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also a check of the drive won't hurt

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right click on the drive, then go to properties, "tools" tab and check there

half vapor
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Ai Chan, please help me, I can't log in to my old account even though the name and password are correct, but when I try it, it says the password is wrong. What should I do, Ai Chan? Please help me, there are also many old players who want to come back but their accounts can't be logged in, just like mine. Please help me.

stoic reef
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and how long has it been since you last played?

half vapor
# stoic reef What happens when you try forgot password?

I've tried all the methods but it didn't work, I've been playing since 2019 until 2022 after that I stopped playing from early March 2022 until 2025 now, then I tried to play the game again but it said the password was wrong

stoic reef
# half vapor I've tried all the methods but it didn't work, I've been playing since 2019 unti...

your account might not be linked to a hoyoverse account then, try following the video guide in this pinned message to link your account to a hoyoverse account #šŸ”Œtechnical-help message and if you get one of the two error messages at the very end of the account linking process then you will most likely need to contact customer support via email, you can just explain your issue, give them a screenshot of the error message you got and give them your accounts UID (you see your UID at the beginning of the account linking process) but #how-to-contact-cs has all their email addresses

slender sable
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Guys ain't no way how do I clear space

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I remember I got 2gb left after the hi3 update

stoic reef
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its either that or uninstall some apps

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(might need both)

weary mango
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help me

weary mango
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i fixed it

bitter ravine
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nice

weary mango
teal ermine
teal ermine
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no broken assets found too

stoic reef
# teal ermine no broken assets found too

ah i was going to suggest checking your assets at the repair icon at the login screen, but if that didnt fix it then try restarting your device and if you've already tried that then in the graphics settings try setting the rendering accuracy to 1.2 if thats an option in the graphics for your device. if its not there or doesnt fix it then i'd recommend contacting customer support since it doesnt seem to be a broken game file so it might be something with your specific model of phone but hopefully they'll have an easy fix for you #how-to-contact-cs

silver urchin
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so uhm, i have my main account linked to game center and i accidentally also made an account with my hoyoverse, how do i link my main account to my hoyoverse account???

stoic reef
warm steeple
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How can get in? This update Im struggling to get from this screen by clicking... Now it stoppped working completely.

bitter ravine
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still cant login?

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usualy that happen bcs slow internet

warm steeple
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Now it went like this ... I have 30 ms

upper parcel
uneven cypress
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guys is the steam version of hi3 is based on ur region so u dont have to choose?

stoic reef
uneven cypress
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welp glb sv im cooked im on SEA

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oh btw just wanna ask since this version need like 46.6 GB of storage and im having 46.8Gb left why it always got error when downloading and said no space left

stoic reef
uneven cypress
stoic reef
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ok, heres the current game size for both mobile and pc versions

grizzled rampartBOT
uneven cypress
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awhhahsAHUdaHdsfa

stoic reef
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which part, the launcher download or the in game download with the elevator?

uneven cypress
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everytime i hit 88% it always caught error of no space

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like the 3/4 step

stoic reef
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then you must have downloaded some extra stuff since last installing KianaShrug that or the error message is referring to something else

uneven cypress
stoic reef
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because like i said, the no space error message is a generic one, and a lot of times does not actually refer to a lack of space

stoic reef
uneven cypress
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i always caught error on this step

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whenever it hits 88

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sad

stoic reef
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thats not in game in the elevator BronieStare

uneven cypress
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yea

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that one

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anyways imma try it on bluestacks since we have a vietnamese version here

stoic reef
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because with the launcher download, the download size is around 20GB and because of how zip files work, it needs to reserve the space to extract it to, so 20+20 and you get the point, after that though it'll free up the 20 gb it isnt using

uneven cypress
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anyways we doing fine with this hehe

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my best solution for the problem rn tho

stoic reef
uneven cypress
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main purpose is just for daily rewards

slender sable
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Guys anyone using YouTube revanced extended

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Mine seems to not work

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I says need update

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But I don't fking know how

hoary rune
slender sable
spark stream
spark stream
wind lichen
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unless revanced extended is a different version from base

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nvm answered my own question

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but isn't that solution meant for normal revanced then?

wind lichen
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make sure to update the manager first before doing any of this

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the obtainium solution only seems nice if you have more than just that app to update with it

spark stream
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i recommended that because average laymen won't bother patching every update by themselves

wind lichen
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does it do the apk patching process too?

spark stream
wind lichen
#

oh

spark stream
wind lichen
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okay that sounds nice

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as long as the prepatched builds aren't compromised

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there is a risk compared to building it yourself

spark stream
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yes, they'd have to be trusted

slender sable
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OK thanks

craggy reef
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whenever i focus honkai my monitor goes black

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if i change the window then the monitor is fine but if i focus it again then boom

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my monitor is on 1920x1080@165

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ive had this issue before but i dotn remember how i fixed it

stoic reef
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i might be forgetting, but iirc i think the game has issues with multimonitor setups where the screens have different refresh rates

gilded birch
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turn off v-sync if it's on for hi3

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in nvidia settings if you have it

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it has happened to me before and it worked for me when i did that

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although idk if you have the same problem as i did

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but yes answer luna's questions too it'd be helpful to figure out what exactly is happening

craggy reef
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i have a 60hz and a 165hz, but well, a simple restart fixed it ;D

slender sable
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Bruh the youtube revanced extended uses 160mb but I can't install it with 1gb space...

slender sable
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Nvm I made space

mossy hedge
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Is there's any site for honkai account lookup like for genshin and hsr?

stoic reef
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There's the hoyolab battle Chronicles, but you'd have to have access to the hoyoverse account it's linked to so if you don't have access to that then no there's not

mossy hedge
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appreciate the help ty

stoic reef
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Er sorry captain level

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Though actually that only shows it when you took that picture so probably wouldn't help other than showing what you are at a minimum

mossy hedge
mossy hedge
stoic reef
stoic reef
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Oof then yeah you'll have to guess then :SeelePat

mossy hedge
stoic reef
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I forget, but I can try next time I'm at my computer

mossy hedge
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alright

stoic reef
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I'm on na so it if it works it'll show up

mossy hedge
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oh same i am on NA also

stoic reef
mossy hedge
# stoic reef

thank you so much for the help hopefully that will help me get my account back

stoic reef
mossy hedge
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my main reason is to get my genshin acc back it has my years worth of progress

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but they rejected my application 5 times on genshin

stoic reef
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i gotcha, good luck with it!

mossy hedge
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thx

cosmic plume
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anyone know which mod i can dm the ai-chan system seems broken

bitter ravine
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@grizzled rampart this ai-chan?

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or radio ai chan

cosmic plume
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@vast cave

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this one

bitter ravine
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whats wrong with it?

cosmic plume
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I got erased from one of hoyoverse discord

bitter ravine
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this server?

cosmic plume
cosmic plume
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honkai star rail server

bitter ravine
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HoSHmm ,cant rejoin?

cosmic plume
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nope xD

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Got perma-banned because I wrote the word "feet"

bitter ravine
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LanternHeavyThoughts idk man im not on that sever,ig make an alt acc ane make a "apointment"

cosmic plume
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tbh I kinda feel mod abuse

cosmic plume
bitter ravine
cosmic plume
#

It's cool

vapid mesa
#

Please do not use this (or any) channel to make complaints/appeals of being banned from other official community Discords, related to Hoyoverse. All complaints are to be sent directly to, or referred to by a friend to a server's respective modmail.

For the record, @vast cave is for matters relating to THIS server only, do not make appeal requests there, on behalf of other servers.

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Thank you for the understanding.

steel timber
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any ideas on enforcing integer scaling at low resolutions? i really like playing at 80x60 resolution, but since the game enforces scaling to the current monitor’s resolution, i can’t do it. it causes a lot of blur, and i want my few pixels to be blocky. https://youtu.be/QTaJkzpXz_k?feature=shared

This is a run showing how to cap the score in Memorial Arena. This strategy should work, the title is just that way because there aren't enough pixels on my screen for me to tell whether that recording has a 946 or a 840. EoP can be used on HoFS, I just chose not to in case I needed Eden's pistols, since I already had enough damage. I have done ...

ā–¶ Play video
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just got an idea

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nevermind

stoic reef
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honestly not sure, i know how to set custom resolutions, but that is for windowed mode and fullscreen as you said forces monitor resolution

steel timber
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thats how i get 60x80 in the first place
but when its fullscreen it shoves their scaling onto me

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and i have no idea how or even if i could force fullscreen

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onto the 80x60 windowed

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64 x 48 would be goated too as itd fit into my 1024x768

stoic reef
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mhmm, its because its true fullscreen, not borderless windowed or anything like that so when its in fullscreen mode it just is "on" and its windows that makes it your monitor resolution. i can play around and let you know if i figure anything out but to my knowledge it shouldnt be possible

steel timber
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integer scale is on for me

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on my gpu driver

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the game refuses to let you do any scaling other than its own

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😭 😭 😭

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rip alt enter

stoic reef
steel timber
#

??

stoic reef
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for what purpose?

steel timber
#

seems like a bot

errant kelp
#

ignore him HoSHmm

mortal tartan
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bro wtf

steel timber
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bro replied so fast

errant kelp
mortal tartan
#

something happening

steel timber
errant kelp
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im never saying that word ever again

steel timber
#

change your password to at least disable any random auths

stoic reef
steel timber
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i considered doing some demented stuff

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i tried to make a CRU entry for 64x48

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obviously my crt couldnt handle that alone

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but of course if i let amd do the work

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but windows is not demented enough to think that’s a real resolution

mortal tartan
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sorry for the trouble guys

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someone tried to hack my acc

steel timber
#

all good

errant kelp
#

its nothingSakuraLuv

steel timber
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prob change ur bio asap

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just in case

errant kelp
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its a roblox scam site rn

mortal tartan
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aight

steel timber
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i might never have my pixel woes answered tbh

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so sad

jovial rock
#

Thelema is so beautiful even in pixels

south walrus
south walrus
stoic reef
stoic reef
grand lynx
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alright...

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but i still got failed to link???

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what should i do

stoic reef
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because theres two of them

odd wedge
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  1. Desired HI3 account bound to wrong HoYoverse account
  2. Desired HoYoverse account bound to wrong HI3 account
    You might've had both of these issues, and currently just resolved one of them SongqueScared
gray steeple
#

is there a fix for the game crashing on close when you exit the game

cosmic lion
stoic reef
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also deleting hypass.dll from Honkai Impact 3\BH3_Data\Plugins folder works too, i think customer support suggested that to a few people but its still important to report it to CS yeah

grand lynx
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i got it

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hehehehehe

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finally

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after 2 week

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thank you everyone who help me here

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couldn't measure how much my appreciation for this

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also thx luna ur the best

stoic reef
digital plaza
#

There a way to select more than 120 frame rate cap?

stoic reef
digital plaza
#

PC

stoic reef
#

then yeah its possible, let me find the list of steps to do it manually, you can also use one of the custom launchers from the 2nd pin with teh game download links but im assuming you want to stick with hoyoplay

digital plaza
#

Yeah just more simpler

stoic reef
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Open registry (WIN+R > regedit > Enter)
Open Computer\HKEY_CURRENT_USER\SOFTWARE\miHoYo\Honkai Impact 3rd
go to GENERAL_DATA_V2_PersonalGraphicsSetting and there you can change it to whatever number you want for the cap for both in level (combat) and out of level (open world general), please note that sometimes it doesnt "stick" so you might need to change it a few times, and sometimes if you change your graphic settings it reverts back but thats the setting for it

digital plaza
#

Gotcha

#

Appriciate it

#

This one?

stoic reef
#

yeah that one

digital plaza
#

Booting back up to check

stoic reef
#

ok, hope it works first time!

digital plaza
#

Seems to have

#

But in the settings says 30?

stoic reef
#

settings dont show custom numbers

#

defaults to 30 if you set it to something thats not a default option

digital plaza
#

Makes sense

#

But yeah seems to have worked

#

Ty! ā¤ļø

stoic reef
#

Np~

wet dune
#

game still wont quit properly and i need to end task in task manager.

stoic reef
#

ans as before, if you havent reported it to customer support yet, please do so they can know how many people are getting the issue

light mica
#

Is anyone still updating a download for the CN CGs!

#

Ah still pinned

#

Ty

stoic reef
light mica
#

But only for p2 cgs?

stoic reef
#

yup, just for p2 cg's they didnt go back and redo the part 1 and 1.5 ones

blissful glade
#

Can you please help me? my account has been hack

cosmic lion
blissful glade
#

that my account its been 5 Years šŸ™‚

#

can you give me solution?

cosmic lion
#

Some users before had to try multiple times before they got the account back

#

In here we can help you to explain a question that you don't understand in the form, so if you need help with that you can come here

blissful glade
blissful glade
#

i thought i must waiting a few days

#

how i can check my first login from the game HI3? because i forgot that, is there is a website see with UID

cosmic lion
#

And afaik, yes you can ask for a new form immediately after the other is rejected, just keep in mind that cs don't work 24/7 so can take some hrs to get the new form

blissful glade
#

they asking my first login in the game from that forum

#

the recent last login i know because my account asking code if want to login

cosmic lion
blissful glade
#

i was not play HI3 a couple weeks ago, well then i saw my email suddenly see verification code

blissful glade
#

my server from SEA

#

i dont know i must to do, because i must know my first login from that game 😦

stoic reef
#

For your first login, you will have to try and remember what was going on when you started, like what chapter was new, or what valk was new. and lookup when that version of the game released

#

the wiki has release dates for all of the versions

cosmic lion
# blissful glade from June years ago , there is say must linked from hoyoverse because it will no...

Ok so you played the game "recently"(any moment after 2022)... That means is on HYV
You can find on Google on "connections/third party" the info of when you started to play, you have to search for the game name exactly... iirc it should show with the CN name, and without the icon
If you can't find it, like we said before you can use the release date of the game ver. that was live when you started

#

Because you played before HYV, make sure you read carefully the question, because they can ask you info about the game account/miHoYo account or about the HYV account

stoic reef
cosmic lion
#

I have to go now, GL everyone LiliSleep

stoic reef
#

have a good one TeriWave

blissful glade
blissful glade
stoic reef
blissful glade
#

but not from plane

stoic reef
#

that doesnt narrow it down honestly, there was 3 or 4 other than the plane one by 2018

#

do you remember the trailer or any events or what the banner was or anything?

blissful glade
#

i dont know i forgot, well i know is i play in March 2018

#

the day i dont know

#

just Month and Years i know

stoic reef
#

you'll just have to try different dates in that month then, theres not really a way to narrow it down more unless you remember something new

blissful glade
#

so can i make a 30 report every 1 dayy?

stoic reef
#

and with the device, it was probably a phone since back then only the mobile version existed so try to remember what phone you were using back then, i dont think theres a way to look that up

stoic reef
#

oh wait i misread that

blissful glade
#

but still rejected

stoic reef
#

did they say what info was wrong or that the info was incorrect

blissful glade
#

just my date since my first login is the problem

stoic reef
blissful glade
# stoic reef their email saying they rejected it, did THEY say that the login date was wrong,...

Dear Player,

After thorough investigation, we are sorry to inform you that we are unable to confirm your ownership of the HoYoverse Account and your HoYoverse Account Issue Application Form (Case No. 116937317095243776) has been rejected. To ensure the account's security, we cannot provide relevant account services.

You can submit your application again with more information that is complete and accurate.

We appreciate your understanding and support.
HoYoverse CS Team

#

accurate means my first login

#

i dont know my date

stoic reef
# blissful glade Dear Player, After thorough investigation, we are sorry to inform you that we a...

that doesnt say that the login date was the only wrong thing, so when you submit the application again, double check everything else too and pay extra attention when they say things like mihoyo account or hoyoverse account. For instance your mihoyo account creation date would be sometime in 2018, your hoyoverse account creation date would be at the earliest 2022 and stuff like that. but i dont know if there is a maximum amount of tries you can try so dont just spam 30 forms with a different date because it might not be just that.

but try like the middle of march 2018 for the login date since that should be close for the mihoyo creation date and double or triple check all the other stuff.

when they say that is complete and accurate that is not only referring to the first login, it could also be something like the question asking to provide everything linked to your hoyoverse account, if you only put your email address but you also had your phone number linked, then you answered that question wrong since you should have put both of those in there.

just triple check the other questions to make sure you know what they are asking and that you're giving them ALL of the info if its a multiple answer question but good luck!

blissful glade
#

from google or email or facebook

#

well i choose email

#

google is already unlink

stoic reef
blissful glade
stoic reef
# blissful glade nope just asking my login

i gotcha so that is your recent login i think, and you never linked facebook to your hoyoverse account, and when you say your google is already unlinked, did you remove it or did the hacker unlink the google account

blissful glade
#

like this

stoic reef
#

and what you created it with, not what you use to log in normally

#

so it would just be one of those, the very first one you used to create the hoyoverse account

blissful glade
#

so i input my first login hoyoverse?

stoic reef
#

doesnt care about what you linked to it later or anything, but what you first created your hoyoverse account with when you made it in 2022 or whenever you made it

blissful glade
#

ahhh i see

#

well i made my account is a years ago

stoic reef
#

if you remember what you used to create it, then put that in. if you're not sure then try your best guess but keep in mind it could be inaccurate

blissful glade
#

alright then im gonna try, thank u for helping, let's see if i can take it back again my account

stoic reef
#

You're welcome and good luck! SakuraLuv

blissful glade
#

when you create account hoyoverse, there is like a welcome or something ?

#

i just see my first verification code from hoyoverse in gmail

stoic reef
#

if you created it from email there usually is, but you do also get a verification code. keep in mind that if you played hi3 regular, then the latest it could be was july 2022. but it cant have been earlier than nov 2021 i think

#

sorry, august. so it had to be between august 2021 and july 2022 if you played honkai regularly

blissful glade
#

well i want try then, because i have account too that from genshin impact

#

well i want to try report again, thank u again for helping @stoic reef and @cosmic lion

stoic reef
#

Good luck! SakuraLuv

midnight perch
#

also how did this come up and have find a temporary solution, then does this mean it is a known bug to happen to the file itself? (hypass.dll)

#

it did fix the issue, although there is a prompt that shows when opening the app, also wanna know why does it happen (freezing/crashing) and needing to do this.

odd wedge
#

Player feedback, solution was provided by CS according to them.

stoic reef
#

you can ignore the warning

odd wedge
#

Lunaurrrrr VodkaHug

stoic reef
#

new nickname? BronyaThink

mellow bluff
#

I downloaded hi on my phone but when I login it only shows 2 servers, europe and america, while my main acc is sea

gloomy cosmos
mellow bluff
#

So uh how do I get 3 on phone

#

Playstore only shows 3rd

gloomy cosmos
#

There's android apk's in the pins
otherwise it has to do with changing country regions (try google) or wait for someone who knows how

stoic reef
#

^ this pin #šŸ”Œtechnical-help message has the manual download for android. you'd need to uninstall what you currently have and install it from here. if you're on iphone you'll need to change your apple accounts location. but you can also check your google accounts location in its settings though iirc it also looks at where you phsyically are at the moment so if you wanted to get the google play store to show correctly you'd need to use a VPN along with updating your account location.

tl;dr is if you're on iphone, change your apple account settings. if you're on android the easiest way is to just manually install it with the .apk

karmic lintel
#

Can i continue to get these coins after having all 23/23? or is it just over

bitter ravine
karmic lintel
#

Shouldnt have bought the coins 🄲😭

clear dagger
#

someone told me to set a password to unlock my stigma immediately..how do I do this

stoic reef
# clear dagger

for this, you would have had to setup a password previously in your account screen here, if you havent done that before then to set this device as your usual device, just log in and spend any stamina every day for about a week and it'll unlock

clear dagger
#

so need to login for a week for it to work?

stoic reef
clear dagger
#

ok, thank you

stoic reef
#

np VodkaHug

mint shore
#

Hi guys, quick question can i install the game on linux? Like mint or any other friendly one

odd wedge
#

Can't on Linux BronyaRip_nopies

#

I think you can play on android emulator

#

The PC launcher is for Windows only

#

Anticheat things

solar imp
#

Anyone know why since the last patch my HI3 dont close properly and i need to close the process in the task manager? i tryed verifying files in the launcher but nothing change, its a known issue?

cosmic lion
raw cedar
#

Guys, I am having issues with installing the update for HI3

#

So, HoYoplay installed the update and everything

#

Then it says it's verifying the files

#

Or update

#

And then out of nowhere when it hits 100% verification, it just crashes, rolls back and says it failed updating the game

#

(I have the required storage to install it)

#

It happened a few times already

#

Over and over again

#

Can anyone help me out please?

frosty imp
#

Keep getting error code 10030

stoic reef
stoic reef
# raw cedar Can anyone help me out please?

If it fails during the verifying part that means the download got corrupted (usually due to an unstable connection route) and so that's why it's restarting. I'd recommend manually updating with the below steps, make sure to try a different mirror then the hoyoverse one (so like the Google drive or mediafire, etc) since the hoyoverse mirror is the same one the launcher is using which your connection is not playing nice with atm

#

!faq mandown

grizzled rampartBOT
# stoic reef !faq mandown

HI3 v8.1 Manual Download

  1. Close launcher
  2. Open folder: For the HoYoPlay launcher, its \HoYoPlay\games\Honkai Impact 3## game, for other launchers or custom locations its the same folder where BH3.exe is located typically in the games folder.
  3. Delete BH3_v8.1.0_d950a68ed449.7z_tmp file (if present)
  4. Download through link below and place in the folder
    SEA:
    Official HoYoverse
    Mirror 1 Google Drive
    Mirror 2 MediaFire
    Mirror 3 Filen

GLB:
Official HoYoverse
Mirror 1 Google Drive
Mirror 2 MediaFire
Mirror 3 Filen

\°*:.ā˜†DO NOT EXTRACT! *✲゚*t⋆

  1. Run the launcher as usual.
stoic reef
#

And make sure that the launcher is set to glb server if the glb one is the one you're downloading

stoic reef
raw cedar
blissful glade
#

Dear Player,

We are happy to inform you that the issue(s) mentioned in your HoYoverse Account Issue Application Form (Case No. ) has been resolved. Your account is now successfully retrieved, with its previously linked third-party account and mobile number information removed. Your account is now linked to:

Please change your HoYoverse Account password by following the steps below:

  1. Go to the official HoYoverse Account website:
  2. Click "Forgot Password?"
  3. Fill in the linked email address above.

A verification code will be sent to your inbox. After inputting the verification code, you can reset the password of your HoYoverse Account.
After resetting the password, we suggest that you visit the "Login Devices" page to delete all devices listed. In addition, for your account security, please DO NOT share or divulge any information about your HoYoverse Account and its password.

Thank you for your support and cooperation. Have a nice day.
HoYoverse CS Team

blissful glade
#

not just this account he's hack, my epic games, my ubisoft , my EA , my steam, etc

stoic reef
#

woo grats! TeriStonks

wintry goblet
#

are you able to help with Hyv related stuff?

#

i cant change the Username

cosmic lion
# wintry goblet i cant change the Username

Usernames can only be created one time and cant be change later, you still can change nicknames on the games/hoyolab
if you want you can contact HYV CS and see if they can help you:
support_os@hoyoverse.com

lunar gust
#

they can only change username if the account was hacked and username was set by a hacker. after a successful account recovery they are able to change it

#

in any other case it's a no go. but yeah it is only used as one of the login methods and doesn't affect anything really

tranquil dew
#

iirc they also can change it if it's your real name and you don't want it there (not 100% sure on that)

lunar gust
#

that I don't know, didn't encounter much privacy related stuff

#

it's on case by case basis as they are required to comply with laws

tranquil dew
#

is def under the gdpr

lunar gust
#

in general, the username change can only happen in the scenario I described above

#

and they just reset it so you can set the username again

boreal drift
#

hallo i wanted to return to honkai after a while of not playing but when i tried to log into my account it created a new one on the same email and pasword and now i cant enter my old account please help šŸ™

stoic reef
slender fjord
#

ayuda, no puedo cerrar el juego normalmente, tengo que entrar al administrador de tareas

stoic reef
boreal drift
#

if i have two accounts on the same email and i delete one will the other one from within the game will the other one get deleted as well or not?

stoic reef
#

though if you mean y ou have a hoyoverse account linked to xyz@gmail.com and another hoyoverse account linked to xyz@gmail.com's google account (because its a seperate login) then if you delete one of those hoyoverse accounts, while it will still make you unable to log into any of the games linked to that account your other hoyoverse account will be unaffected

#

though just to clarify, deleting the hoyoverse doesnt technically delete the game account, it just deletes any way to log into it and you'll have to work with customer support to see if they can maybe recover your account

slender sable
#

Would u choose phone that can run fast but very fast hot or calm phone with calm temperature

upper parcel
#

If a phone gets very hot it'll very likely start throttling (temporarily decreasing its own performance to cool down)

#

Though on the other hand there could be an issue of a phone getting hot on the inside but staying cool on the outside, that means it doesn't dissipate its heat well

upper parcel
tender swift
#

Hi
I installed the game 3 times but I encounter Error Verification..

Can anyone help me?

cosmic lion
#

still if you have the error again, take a screenshot of the error show on that moment and send it here, because can be other issue

cosmic lion
# tender swift How to download manually?

on that same msg i send you the link with all the steps you have to follow, just make sure to download the correct file (your role say you play on EU so you have to download the GLB file)

frozen heron
languid helm
#

oh yea is hi3 can sync customized input control yet?
if not can someone give me command to copy only control custom from regedit

stoic reef
#

Open registry (WIN+R > regedit > Enter)
Open Computer\HKEY_CURRENT_USER\SOFTWARE\miHoYo\Honkai Impact 3rd
go to GENERAL_DATA_V2_PersonalGraphicsSetting and there you can change it to whatever number you want for the cap for both in level (combat) and out of level (open world general), please note that sometimes it doesnt "stick" so you might need to change it a few times, and sometimes if you change your graphic settings it reverts back but thats the setting for it. And when you do change it the in game graphics settings will say its 30 fps because it doesnt show custom values so it just defaults to the default 30 in there but an fps counter will show what it currently is

frozen heron
#

sorry, forgot to say I use windows, but ty

stoic reef
stoic reef
languid helm
#

any possible backup plan?

#

i have kinda bunch of custom since i on controller setup

upper parcel
stoic reef
# languid helm wait really wtf

just to clarify, when you say sync, you mean when you install on a new device that it carries over your settings to the new device right?

stoic reef
upper parcel
#

I've also tried asking CS about uncapping on Android, but they're being hella ambiguous

#

The only thing I managed to get out of them is that using root permissions to do that is not allowed

stoic reef
#

problem is is that on windows pc, those settings are conviniently stored in the registry and its not against TOS to modify those since they're not the games files per se. but on mobile/mac i honestly dont know if they're stored in a separate file thats accessible, or if its fine to do for TOS either

upper parcel
#

On Android they should be stored in the /data/data folder

stoic reef
#

are they? tbh i havent ever tried digging around the android files, too much hassle for me NuwaXD

upper parcel
#

And the only options to access that are adb (?) and root

upper parcel
#

Maybe I'll try out the adb route on the weekend

#

Just to check I mean, I'm not trying my luck with editing stuff

#

Oh, actually, wait a sec

#

They did say that "direct" edits would be allowed, but even with adb it gets hella sketchy about whether that's "third party software"

#

Oh, iirc you should be able to access /data/data on older Android versions without extra steps, so it should be fine TeriDerp

#

Hopefully BronyaCopium

#

(I'm still not trying my luck tho)

stoic reef
#

hmm maybe, but yeah im not gonna play around with that, its way too gray area than something like changing a regedit key

languid helm
#

i tought everything stored on registry but i'll try to backup some and see if settings stored

stoic reef
# languid helm yea bassically i have 2 pc

gotcha, so the graphics settings and a couple of other things are stored in the registry, but any custom keybinds are stored in the cache iirc, which cant be accessed (the files are in your app data folder iirc but the files arent accessible without breaking ToS) so you'll just have to re-setup your keybinds on the other pc

#

i guess you could try copying those files over too just as is, but i dont actually know if that works or not

odd wedge
#

atp I'd just manually edit the controls each orz

#

ZZZ controls are bound to your account instead of device btw BronieStare

#

That is pretty cool

languid helm
odd wedge
#

You can submit feedback to CS, fingers crossed šŸ¤ž

topaz coral
#

Can someone help me with an issue with Divine Keys? A few weeks ago I tried using a Divine Key for the first time and it worked fine, but ever since the screen has been on endless cooldown. It counts down 1 hour then immediately rolls back over and starts the cooldown again. If I exit the screen and go back in, the timer starts from 59:59 again. This is the same on both PC and Mobile. It’s been an ongoing issue and I’m not sure what might be causing it.

stoic reef
wind lichen
#

or does that not change anything

worldly cipher
#

Wait Slothy isn't green .......

odd wedge
#

It's been a whole month HimekoLMAO

daring sluice
#

Hello helloooo

So I've already contacted customer support for this, but I haven't been able to retrieve my honkai account for the past two years. I checked with the new one I accidentally made trying to retrieve it and the account is still alive. Is there any advice I could get for this? Thank you!

#

Iirc it's linked to google play and the old mihoyo site

#

But apparently is linked to another hoyoverse account that I have no idea about

#

I just checked it an hour ago and the account hadn't been used at all the past two years, it's still in the same level as I had it when I lost access

odd wedge
#

Lunar is here

#

nvm Lulu is heren't

stoic reef
#

I thought you were typing lol

stoic reef
stoic reef
odd wedge
#

I'm driving also i deleted after I see you typing ehe

stoic reef
#

becuase i dont think they've ever done that if you sent it to the right email address

daring sluice
#

So I was like,, man

#

And uninstalled lol

#

I'm trying again now though

stoic reef
#

but once you fill the form out, if they havent replied after 5 business days then message themm back (business days are mon-fri)

daring sluice
daring sluice
stoic reef
daring sluice
#

Thanks for the help!

stoic reef
#

fingers crossed VodkaHug

stoic reef
worldly cipher
worldly cipher
#

Why though TeriCry

odd wedge
#

It's a joke (moots pls no bean)

#

There is lore

#

I resigned l

slender sable
#

Guys NO WAY MY PAD definitely is doing sus stuff

#

Today my storage is left with 2 gb

#

12 pm 1gb

#

6pm 500mb

#

Now 200mb

worldly cipher
#

Checking your apps that you aren't aware of installing / factory reset

cosmic lion
#

Or could just be cache from the apps HoVCookie

vapid mesa
#

Yeah, sounds like cache ^

#

Remember to regularly clean your device LanternHeavyThoughts

plain prawn
#

Hello, I downloaded HI3 on my iOS phone and tried to log into my SEA account, but it won’t let me. Is there any way to change servers?

gloomy cosmos
plain prawn
#

hai, just checked and it's the sea vers. of the app, but Idk how to transfer the data from my SEA acc on my pc to the acc on my phone

stoic reef
# plain prawn hai, just checked and it's the sea vers. of the app, but Idk how to transfer the...

Account data is not device specific, it's tied to your hoyoverse account. Can you log into the game on PC and go into the your profile and then account and then user center which should auto log you into account.hoyoverse.com

Once you are there can you double check what login methods are linked to that hoyoverse account that you're using on PC. Please make sure that your using the exact same hoyoverse account on your phone

upper parcel
stoic reef
#

rip FuHuaDistressed

tranquil dew
#

shizuku + abd file explorer might work
def for android/data but uncertain for data/data

upper parcel
#

You can access Android/data without any extra effort, and the settings are not there from what I can see

#

At least I can on my phone

tranquil dew
#

i have root on all my devices but never bothered doing anything

fringe canopy
#

The 'Third Pendulum Clock' mission for the 'After the Blood Moon Fades' event is still not working properly for me since the cutscene that happens after getting kicked out by the guards doesn't trigger after I enter the building as instructed by the mission.
I contacted CS about this last week but I had no luck with finding ways to fix this.

stoic reef
# fringe canopy The 'Third Pendulum Clock' mission for the 'After the Blood Moon Fades' event is...

Did CS suggest anything to try yet? but a couple of things you can do is if its a broken cg file you can run the repair option at the bottom left of the login screen and if you're on PC then additionally in the hoyoplay launcher, theres also reinstalling but that is a lot of downloading and isnt guaranteed to fix it or anything. Other than that it could also possibly be a connection issue and this pin has solutions to those kinds of issues #šŸ”Œtechnical-help message

lastly im sure you've tried at least this, but leaving the map to go back to the event menu, and then back into the event has helped some people so if you havent tried that then try that too

stoic reef
#

ah yeah pretty much what I know of what to try then other than checking on the drivers stuff. other than making sure they're up to date im not sure if theres an issue with a specific driver so i'd reply with the info they requested if you havent already since im not aware of any other fixes you could do than what i suggested already TeriDerpMelon

fringe canopy
#

I see, I'll try the suggestions you provided

#

I'll also try to reply to CS with the info they requested but since the ticket only allows for image uploads, I am unfortunately not able to upload the video and Dxdiag .txt file and send them to CS directly. šŸ˜…

stoic reef
#

I know you can upload the video somewhere else and send a link that way, but thats odd i thought there was an upload file option BronyaThink

fringe canopy
#

Good news: Connecting to a VPN solved the issue and triggered the cutscene. Thanks for sharing the pinned message! šŸ‘

stoic reef
#

nice! just a connection issue then FuHuaApprove

boreal drift
#

is there a way to know when you created your honkai account if you cant log into it?

cosmic lion
#

if you are filling the recovery form and you remember what valk released when you started playing, you can use that version release date as an approx. date

languid helm
#

How to support weird screen resolution
play on PC with usb attached to my phone for 2nd monitor using spacedesk
Honky stuck on 1280x720 when the screen can 720 x 1612

#

forget which regisry to modify

stoic reef
slender sable
#

Man am using this channel like github lol

stoic reef
# slender sable Man am using this channel like github lol

Sorry for deleting that picture, but it had a bunch of people's phone numbers in it SakuraWTF

Please be careful of what you post in large servers, over 200,000 people have access to see that. But if the messages aren't loading check your app caches to see if you have any space left on your phone. Generally speaking app caches takes a lot of space

#

And always increases until you clear it out

upper parcel
slender sable
slender sable
bright forum
#

profs have manage message perms in help channels to bypass slow mode restrictions

nova mist
#

hey should i get the weapon of susannah or of HoRe for the Susannah Physical team?

nova mist
#

okay thank you sorry for bothering i really thought this was meant for this channel sorry

slender isle
#

i was fighting and then it just disappeared

#

regardless i already restarted

slender sable
#

@bright forum hmm tried both and still not working

stoic reef
twin plank
#

Hi guys, as of late I've been dealing with a serious issue related to Hoyoverse products, the two I play are HI3rd and HSR. Here's what's been going on.

  1. This started happening last week ONLY.
  2. I have already tried a different browser, it only works when I turn on Opera GX's VPN, I don't use anything else VPN-related.
  3. My internet connection is fine, I can roam around the internet without any issues.

After HSR's live stream finished, I tried visiting the website to redeem the stream codes and it was not working. It would load the page, but it would be blank. I tried to redeem them via in-game and it said "Network error." I can't access Hoyolab, Honkai Impact 3rd, Honkai: Star Rail websites, it loads into a blank page. In HI3rd I tried to do my Weekly Share, again, I got "Network error." For HI3rd website it says Firewall or Antivirus may have blocked the connection.

Everything works fine when on my phone, which leads me to believe the issue is isolated to my PC, and my PC uses ethernet, by the way.

UPDATE: I turned off my Firewall and it now works, the websites seem to be loading, what do I need to do? I need Firewall's protection on, of course.

I would appreciate it, if anybody could help me resolve this issue.

twin plank
stoic reef
# twin plank this one.

oh yeah microsoft defender is free, and comes with free false positive issues. i'd recommend reporting it to customer support #how-to-contact-cs and in the meantime getting a dedicated firewall like avg or something like that (its free too but most of its users are paid so it is better than the basic standard microsoft one)

stoic reef
south walrus
#

Hru

stoic reef
#

alright, uni's been busy BronyaRip_nopies

south walrus
#

Sorry bout that

#

Hope it gets lighter

stoic reef
#

its uni i'll never escape HimekoLMAO

south walrus
slender sable
stoic reef
#

Oi TeriStonks

elfin dagger
#

sorry, I downloaded the Chinese dub to better spoil the captain's event, since there is no Japanese dub in the events, but I still can't hear the voices, why? (moreover i play in global)

bitter ravine
#

not all events have voice over

elfin dagger
#

oh, so he doesn't even keep this one from the captainverse?

#

I noticed with Kiana's event and it's true, thank you very much, a real shame, I wanted to enjoy the dubbing of an event ElysiaNotLikeThis

worldly cipher
#

Is it just me or the News button in Honkai doesn't seem to pop up anymore when it comes to new updates etc.

pallid stream
worthy harbor
#

I need help getting my account back on Honkai Impact third. I already tried changing the password but apparently it kept saying that the account or password was still wrong and I don’t remember my other username logins. Can someone help me?

stoic reef
# worthy harbor I need help getting my account back on Honkai Impact third. I already tried chan...

if you know your UID then the easiest way is to contact customer support and ask them what your login is and give them your UID and they'll tell you. #how-to-contact-cs (you can find your UID through screenshots of your account page, if you have any friends in the game they can look it up for you, etc) but if you dont know/cant find your UID then you'll have to do things like try forgot password again and if it detects your account then make sure to use the email address for logging in and manually type your password, copy/pasting it sometimes has issues and doesn't work. if forgot password doesnt find your hoyoverse account then you'll need to try forgot password with any email address you've ever had access to since playing, or try the third party logins like google account or appleID. one thing to note with the username is that it is not the same thing as your in game nickname, the username can only be set once and at the account.hoyoverse.com website and cannot be changed so it frequently is not the same as your in game nickname

stoic reef
forest kraken
#

What is this

stoic reef
#

part of that event i mean

forest kraken
#

I just got 60 for no reason what do I do with it

#

Can I use it or did I do a glitch lmao 😭

stoic reef
#

well the event is long over so its not usable, just let it expire and hope you get some unused event currancy rewards like coin or asterite or something SeelePat

forest kraken
#

Oh ok lol thx

stoic reef
#

np SakuraLuv

solemn talon
native glade
#

when I try to log in to my account verification codes comes so late

#

so i cant verify

stoic reef
#

does it still work? it should work as long as it shows up within 30 minutes iirc

#

ah doesnt work

#

tbh for that you'll need to contact customer support to see if its an issue on their end, sometimes its on their end, other times its with your email provider but thats something they'll need to look into #how-to-contact-cs

native glade
#

thank you

stoic reef
#

np~ VodkaHug

static pagoda
#

Had the same issue before (Though I could still login anyways.) but it was cause my dumb gmail doesn't like to send notifications LanternHeavyThoughts

stoic reef
#

Yeah that would do it NuwaXD though barring not seeing the mail in time, sometimes gmail makes emails take a long time to show up because its being slow on scanning them for example

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but thats not really something you can tell if its on your end being slow, or hoyoverses end BronyaRip_nopies

static pagoda
#

True

stoic reef
# native glade so i cant verify

Just to clarify though, the (60) seconds you see after clicking send code is not how long you have to enter the verifcation code, that just means you cant send another email with a verification code for 60 seconds. the code is good for 30 minutes or an hour, i forget which it is but its definitely not 1 minute

#

@native glade sorry for the ping KianaBeg , but idk what your notification settings are and i just saw your question in beginner help so just wanted to clarify that you should still be able to use the code within the 2-3 minute time frame you are getting the emails in case you didnt try the code at all after getting it via email

native glade
#

thanks for help

#

i will try it now

stoic reef
#

Ok good luck!

native glade
#

it worked

#

im dumb, ty again

stoic reef
vestal moth
#

Didn't get any crystals for the bleed weather abyss, any fixes for that?

upper parcel
#

Because if you don't then you aren't supposed to get them

gilded birch
#

yaur cuz even if u wanna skip an abyss u must do at least 1 dmg then exit the stage

vestal moth
#

No, I didn't skip it. Got 21400+ which surprising let me retain rl, so I'm confused ABT getting no crystals

stoic reef
# vestal moth No, I didn't skip it. Got 21400+ which surprising let me retain rl, so I'm confu...

its possilbe it just bugged out and didnt give you the notification, you can check if it showed up anyways by going to ai chan phone > support > and then in self service go to self search > crystal log and it'll show you ever crystal thats gone into your account. If its not showing up there then take some screenshot showing the last few days of crystal log, and one of your abyss record and send that to customer support #how-to-contact-cs

stoic reef
#

Np~ VodkaHug

static pagoda
#

Any other way to turn down graphics? Trying get Genealogical Seat done but my game lags like hell on this phone-

stoic reef
static pagoda
stoic reef
#

ok, good luck!

barren crane
#

what exactly is this? i got it from adventure tasks

stoic reef
barren crane
#

amazing devs lmao

soft shell
#

Not sure if this is just hotfixed today or this is an actual solution but just forwarding here since there was a good handful of people getting stuck with the event BronieStare

stoic reef
unkempt vale
#

instead of on steam account

cosmic lion
odd wedge
#

You changed to Windows right?

unkempt vale
#

If I get banned can I appeal?

odd wedge
#

I dunno

unkempt vale
#

I hope I don’t, cause I know the steam version sucks

stoic reef
#

If you have an established steam account, could always make a new steam account to log into steam with before downloading the game but either way good luck!

stoic reef
#

in case anyone is curious, here are some graphs showing hi3's gamesize trajectory since i started keeping track back in 6.8 HigoPog keep in mind that this includes event data and while most of it is removed after the next update, some of it remains so if your size is abnormally big, uninstall and reinstall to put it back on track. @bitter topaz @stoic elk @turbid summit you all reacted so in case you actually wanted to know NuwaXD

#

pc is actually kind of interesting since you can see several times (like in 6.9 and 7.9) where the size goes down by 3 entire gigabytes

#

much more obvious than mobile since the total size is bigger cuz pc resolution reasons and stuff

#

and because i like lines, here they are in line chart too (too lazy to clean it up much but it highlights the optimization easier)

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as a source on how i get these numbers, every single patch day when the game updates i uninstall my installation of the game and reinstall it from scratch a total of 4 times and clear my cache, once for basic assets on pc, once for full assets on pc, and the same for mobile. I fully uninstall and reinstall fresh each time so that it mimics a fresh clean installation for the first time. it uh... takes a lot of internet but i got the good stuff so theres that HimekoLMAO

#

now im curious, for 8.1, the latest. i downloaded a grand total of 152 GB for a few numbers... i knew it was a lot but wowee thats a lot SakuraWTF

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sorry in advance hoyoverse, i've probably cost you all a little bit in bandwidth fees if you even pay by bandwidth KianaBeg

bitter topaz
stoic reef
#

this one specifically

#

!faq gamesize

grizzled rampartBOT
# stoic reef !faq gamesize

v8.1 approx. install size

  • Mobile

basic assets ~ 27 GB
full assets ~ 37 GB

  • PC

basic assets ~ 37.5 GB
full assets ~ 50.5 GB
(Event files that come out after are not counted here)

stoic reef
#

the little disclaimer at the bottom for event files are not counting like web events and stuff, the big events like the cny one with kiana for instance, is part of this iirc

bitter topaz
#

I borrow this for my fb group, Loonabot luna_love

stoic reef
bitter topaz
stoic reef
#

@bitter topaz actually i cleaned up the line charts anwyays, didnt feel too right with sharing them as is so here they are but better

#

but this isnt to say that the game is perfectly optimimized because its not, its more complicated than that. but it is misinfo to say they dont try at all. 2 easy examples i can think of of unoptimized content is the apho2 hub where you select adventure tasks, the gpu usage it takes is the same as when you're in the apho2 map itself so they really just locked you in the hub area xD and also when selecting oxia as the main menu bridge, it was in fact just loading that map so it was unecessarily taxing on the gpu resources and was bad for people that could play part 1 content, but their device couldnt handle part 2 content at the beginning. the hyperion 11 bridge is much better since it does the same thing, but its a much smaller map so its less taxing

#

but for a little context, these charts span 6.8 when horb came out back in aug 03, 2023 till now so this is 1 year 8 months of updates, including the horb boss fight, the last half of part 1.5 and its open world maps and the huge update that was part 2 with its large open world maps, many permanent events and lots more (the permanent events is one thing to keep in mind when considering the full size trajectory (the basic install wouldnt include event data like this) steepening lately because prior to part 2 when they started to be a thing, those kind of events would be forever gone)

bitter topaz
stoic reef
# bitter topaz The size reduce is even more visible here! Thank you so much Loonabot <:VodkaHug...

not to sound like a glazer, but hi3 is truely something special honestly. it has its faults but if you look at the overall picture its truely a one of a kind experience to play, i guess I can have that perspective since i started back in 3.0 so its easy for me to keep perspective or something TeriDerpMelon but i'll also admit bias in that I always try to not focus on the negative in things in general and instead look at as much of the whole picture that i have access to, and keep in mind the perspective of the creator so i think i can say good things about literally anything HimekoLMAO

bitter topaz
#

Did my message double sent teri_stare

bitter topaz
stoic reef
bright forum
stoic reef
# bright forum All that for story to be shorter <:ThelemaPout:1264303477195149464>

thats kinda the negativity I was hoping to avoid NuwaXD

but theres a lot more to the game size than just the main story, for instance in 8.1 you have the main story, the badum event, the luna event, the celebration lobby, and a few other misc things that all still take up space like new valks/outfits/small events and they fit all that in 1.5 gb TeriDerpMelon

bitter ravine
#

cqnt wait for 100gb honkai LanternHeavyThoughts

stoic reef
#

for the full size on pc

static pagoda
#

That'll not be fun for mobile LanternHeavyThoughts

stoic reef
#

wait i mathed wrong ElysiaNotLikeThis

static pagoda
stoic reef
# static pagoda <:ElysiaNotLikeThis:1327003865056546816>

full size on pc goes up 1.25 gb on average per patch so to go from 50 gb to 100 is 40 patches, so version 12.1 for pc or 6.9 years
full size on mobile goes up an average of .85 GB a patch so to go from 37 to 100 is 74 patches, so umm verison 15.5 for mobile or 12.8 years if they keep to the 9 week patch cycle

static pagoda
#

KianaRip_nopies
Oki, hopefully I have a much better device before that than this phone-

stoic reef
#

tbh the game may not run on the same phone you have right now in 13 years. thats kind of a long time HimekoLMAO

stoic reef
stoic reef
covert elbow
#

about honkaii3 better launcher, why can i open the game without downloading it

stoic reef
#

oh wait i think you meant the game. so the launcher just opens the bh3.exe file for you, if you open the file directly then it just opens the game. in theory you could manually download and play the game without having a launcher at all though you'd also need to manually update it which is tedious

covert elbow
#

despite changing the fps cap in the better hi3 launcher

stoic reef
raven ferry
#

what's up with the game being laggy on my phone for no reason..? I'm on a redmi note 13 and menus are js really laggy when i can play genshin and wuwa and pgr just fine ?

odd wedge
#

@stoic reef is P2 menu still crazy laggy?

#
  1. HI3 is an older less optimised game, try adjusting video settings.
  2. Redmi Note 13 specs is like lower-mid tier
stoic reef
# odd wedge <@277721591012655105> is P2 menu still crazy laggy?

Oxia is a little, but it's improved from how it was but it's still the mall so there's that. But if they've loaded past chapter 3 (possible to do even if you haven't past it cuz new chapter reasons, you know how it is lol) then they'd be in the Hyperion 11 bridge menu which is much smaller and I haven't heard any lag complaints about it

odd wedge
#

Cool, thanks Luna

#

This phone specs is killing me

#

It's comparable to my old phone from 2019 šŸ’€

covert elbow
#

is it because my display is 60hz

stoic reef
stoic reef
cosmic lion
upper parcel
#

(it'll still reduce input lag)

stoic reef
jovial bough
#

can overclock my ds4 (for thr input lag) be considered cheating for honkai tos?

stoic reef
jovial bough
#

yes i can HimekoLMAO

stoic reef
#

Never heard of that before tbh but since it's the controller driver just refreshing it's input readings to be more often I'm not 100% sure, on one hand this may fall under the cheating one where it basically says you can't use anything to gain "an unfair advantage" but on the other hand you're average keyboard has a 1ms input lag and I personally don't think a .5 or .25ms input lag is what I'd call an "unfair advantage" so I'm fairly sure it isn't against tos, but you could always contact customer support about it to get official clarification if you want to be 100% sure

jovial bough
stoic reef
tranquil dew
#

most new controllers have 1000 polling rate out of the box too

#

even old dualshock 4s can be overclocked to match

#

so its def not an issue

glad marsh
#

Guys is anoyone else stuck on this?

#

I know that you go in, get caught by the security then exit and after than Abelard on the left comes to talk to you.

stoic reef
#

if that doesnt help then try running the repair both in the launcher and at the login screen (red repair icon in the bottom left of the login screen of the game) and check your assets

slender sable
#

Guys I don't understand why am missing storage I like didn't dowloand anything but not enough storage 😦

finite turtle
#

not really a honkai issue but anyone know how to get rid of the bar on the right? it cover some of the key

wind lichen
#

or killing the keyboard app process if you know it's name

finite turtle
#

seem like it has something to do with the keyboard app and the os, guess i will have to use other keyboard app

cosmic lion
primal dew
#

I forgot my code to salvage stigmata
Are there anyway to change it?

cosmic lion
odd wedge
#

Code?

spark stream
#

Device pin code probably

odd wedge
#

That's cool

#

Haven't played in a while, a little busy.

#

But then again I've never salvage my stigs so I wouldn't know anyways HimekoLMAO

stoic reef
wind lichen
#

Simple and free from any nuances that alternative keyboards usually have

finite turtle
#

ty, but i think i will keep using the old app, found a roundabout way to fix the issue, only happen when i need to use horizontal mode which is very rare
tried few other app but they either dont support my language or have weird button placing

wind lichen
#

Heliboard does have VN support from what I'm testing right now. Even a downloadable dictioniary is available, so might be worth a try.

weak basalt
#

ye reinstalling the game makes it not freeze on exiting anymore

stoic reef
#

nice! TeriStonks

spark stream
wind lichen
#

Oh yeah thanks a lot, like the customizations.

wind lichen
slender sable
#

Hmmm

mortal zealot
slender sable
#

What's hhd

slender sable
mortal zealot
#

Hard Disk Drive?

slender sable
#

I think my pc is ded ash now

mortal zealot
#

that disk I mean

slender sable
mortal zealot
#

is it a old laptop?

slender sable
#

15 years ago

mortal zealot
#

ok yeah definately using a Hard disk

slender sable
#

Hmm

#

Help

mortal zealot
#

just switch to SSD

slender sable
#

0.3mb/s is alr 100%

slender sable
mortal zealot
#

just buy a kingston Solid State Drive(SSD)

mortal zealot
#

the thing all your data and windows you have is on a thing called a drive

#

it storage for all data

#

on your PC

slender sable
#

Ok

mortal zealot
#

HDD is a old version of a drive which has moving parts in it to transfer data and stuff, so it get slower over time

#

SSD is a newer storage drive

#

it has no moving parts so it doesn't slow down like HDD

#

its also faster than HDD

#

much better

slender sable
#

Hmm

#

Now how do I fix it

#

The disk just dropped and raise back again lol wtf

mortal zealot
#

thats the fate of all HDD drives

slender sable
#

😦

mortal zealot
#

so if you can afford, just buy a kingston SSD with SATA port(the thing that it's plugged into)

slender sable
#

I think I should buy new ones

mortal zealot
#

the SSD will fix the slowness and will give you much better speed

#

but you'll have to transfer all the data from you current HDD to a new SSD, which will prolly be a slow process seeing how bad it already is with hdd

bitter ravine
#

damn.. this remind me of me acidently instalin windows on my relative hdd

slender sable
#

Yea new pc better life

bitter ravine
mortal zealot
bitter ravine
#

100% disk all the time

mortal zealot
#

xd

#

just buy a SSD bro

#

with Hi3 open xd

bitter ravine
#

there is an ssd

slender sable
#

But how do I "insert" ssd and how much it cost

bitter ravine
#

i just put it wrong

mortal zealot
#

oh ye u downloaded it on HDD lmao

#

how tho?

#

u didnt know which was which?

mortal zealot
bitter ravine
#

i want to clone it bcs my relative just buy a new one,but i did somethin wrong,so in my genius brain i clone all the data other then the window and then reinstall it,to the ssd and make it load the window from the ssd but i install it on the wrong place

wind lichen
#

yeah many laptops even have a dedicated disk compartment at the back which can be opened with just one screw

#

especially older ones should have them (more modular)

bitter ravine
#

some have extra slot

wind lichen
#

eh, 2 SATA slots are rare

slender sable
#

Guys uhh how do I open Bluetooth in my pc

wind lichen
#

just type bluetooth in the windows search bar

mortal zealot
#

it might say that your computer does not support bluetooth (which is rare) but if that happens, your laptop prolly doesn't have a bluetooth card in it

wind lichen
#

you will notice that if you don't have a toggle for bluetooth

slender sable
#

Great AND now my pc is so hot

bitter ravine
mortal zealot
#

thats nt supposed to happen

#

um if it works, can you show me system information

#

just search it in searchbar

slender sable
#

Ahahahah so good my chrome got infected by ass virus