🔌technical-help

[fiery yew]

as u can see normally my fps doesnt drop but only in wave change

guess it is cpu problem

[stoic reef]

new herrschers are the most demanding of any valk at the time of their release and ER is particularly effect heavy in general. if lowering the graphics does not help then can try things like reinstalling or contacting CS to report the bug cuz yeah at that point it would be a bug but no one else has reported it yet so im not sure

but yeah it always lags a second at the end of the stage with the switch to the slowdown camera, my guess is thats sometimes the last straw for your phone and it locks up

[fiery yew]

btw what is

herrscher mode is?

i m using HoS' 2 stigmas

[prisma moth]

hey

the um SEA apk link?

Is it in PINS

[stoic reef]

not sure i understand your question, are you asking if HoS's stigmas herrscher mode work with HorB?

[fiery yew]

ye

[stoic reef]

yup its in pins but here you go https://api-os-takumi.mihoyo.com/event/download_porter/link/bh3_os/seaapk/default

[stoic reef]

not sure about that actually because she is either always in "herrscher mode" or never in it since her ult doesnt change to a herrscher mode, it just switches between the two modes but you can ask #💁gameplay-help they would probably know

[silver urchin]

Goodmorning @stoic reef

Question how do you know the CG file name in case someone had corrupted CG and he should delete it for the game to redownload it

Some guy had this issue yesterday

[stoic reef]

yeah, tho there is approx 1200 files in total

and yeah i peeped that

I've uploaded all the cg's in .mkv format with all subtitles on a google drive, the link is in the lore channel pins so if someone is having an issue you can always look through there to get the .usm file name

[silver urchin]

I see

Thanks

[stoic reef]

Np!

[silver urchin]

Horb is always in herrscher mode if thats the theme

(If you play a Tutorial of her Ai chan tells you when a Herrscher character is in Herrscher mode and when she isnt)

[visual girder]

So every time i do the abyss and it's stuck loading forever at the end help

[silver urchin]

Happend to me too it was my internet

[odd wedge]

#🔌technical-help message

[viral stratus]

Is it just me having this issue where 2 quests and ER not open when it’s past 10?

[odd wedge]

It is now 09:45 GMT-5.

[viral stratus]

Wait really? Is my time my skewed?

[odd wedge]

Need to refer to server time mate~

[viral stratus]

I see. Thank you.

[upbeat tusk]

hey all, not sure where to ask this, but i got the art collection book, and im just wondering if theres anything i should know in advance regarding shipping or anything

idk if i Should be prepared for anything but jic

[odd wedge]

For more information, please go to NEWS > Art Collection Vol.2.
You can find details such as list of countries supported for shipment, how to fill your address, after-sales service, tax-related information, and more.

You can also refer to this FAQ for last year's Art Collection Vol.1
#🔌technical-help message

[upbeat tusk]

thank you!!!

[weak lintel]

uhhh is this a bug?

got dragged down while destroying the udumbara

[silver urchin]

jesus wtdafak happened here

wait nvm font issues

[versed creek]

Is this a visual bug

[thin wigeon]

Ok so I had an account back in Asia but I stopped playing the game and deleted it for a while. I'm now in the US and when I redownload the game I cant acceas the SEA servers, is there a way to retrieve my account back?

I tried using the retrieve account but it says that the email wasnt linked/doesnt exist

When I clearly used the mail

Facebook, Mihoyo, Google play

Neither works

[prisma moth]

do you have an android or an IPhone?

If you have an android just downlosd the sea apk from pins

iPhone you have to change your region from the US to any SEA country and download honkai

[ripe nymph]

Does any captain here face an issue regarding the Intel Wi-Fi 6 AX201 160 MHz before?

[steel timber]

i recommend getting another itunes account for multiregion!

itll be easier to manage

[thin wigeon]

This one, thank you

[silver urchin]

you have to download the SEA client

Honkai Impact 3 is SEA
Honkai Impact 3rd is GLB

[silver urchin]

i remember someoen had wifi6 card was failing to even connect to the internet ( no gateway received from router ) could be his configuration tho

[thin wigeon]

aight thx you guys

[forest matrix]

How to get exactly 200 more artbook tokens?

[silver urchin]

#💁gameplay-help

[ruby pike]

Regarding the artbook, do I put my shipping address in caps or no?

[polar light]

Just put caps where they should be

[ruby pike]

Okay.

And the Address Details, I have to put in just the house number and street name, right?

[stoic reef]

Please refer to the FAQ from last year for tips. Most of the stuff in there should be correct #🔌technical-help message

[stoic reef]

Wait wrong FAQ, that's right he updated it like 4 times

[stoic reef]

Address details should be like how they show up in Google maps

But in general yes it's house number and street

[ruby pike]

Do I have to abbreviate anything (like "St" instead of "Street") or could I just put in the full word?

[stoic reef]

put it just like how its shown on mail that you currently get to your place. some places the actual address is St instead of street so in general i'd say put it the same way it shows on mail, you also have till october to put the shipping address

[thin wigeon]

idk where to ask this so ima just ask this here(?):
Do ppl usually play Hi3 PC through the PC vrrsion or through an emulator

[silver urchin]

pc version

[thin wigeon]

so the PC version also have those key icons on the "mobile buttons" as well?

[silver urchin]

why would you consider emulator if there's a pc port even ?

[silver urchin]

there's a keymap to all the keys

[thin wigeon]

cuz I was watching my friends' streams and I saw those which looks like they're from emulator

so yea

[silver urchin]

to use it on keyboard or controller

[thin wigeon]

thx

[silver urchin]

the game is built for mobile and like copy pasted to pc ( ported ) so it looks like emulator

[thin wigeon]

aight, thx

[cosmic lion]

@silver urchin @stoic reef @odd wedge

I see that the artbook questions already started

[stoic reef]

yup, its something thats for sure

[odd wedge]

morn dies

[stoic reef]

[grave jolt]

if you buy this does it give you both the glasses version and no glasses version?

[stoic reef]

pretty sure thats the no glasses version since the glasses version has a different name

[odd wedge]

Yes.

You get both, it's in the Time Capsule announcement.

[stoic reef]

oh yee it does

[obsidian folio]

so what to i put in address details?

my full address?

never mind

actually yeah what do i put

do i only put the house number and street name

since everything else is already filled out below

[stoic reef]

address is your house and street

before you click submit it will show the whole thing and ask you to double check if it looks right

[obsidian folio]

alright thanks

[gilded birch]

last year i put my full address in there just in case and i got it delivered, but ur milage may vary

[cosmic lion]

@stoic reef || Just in case something change compared to last time, I ask CS about how to fill the artbook form. I will share here once I get an answer. Do you want me to pin you if you want to make a faq or pin? ||

[stoic reef]

|| I would appreciate a pong yeah though I'm not allowed to make pins without approval for the pin first but maybe a FAQ or a pin yee, thanks!||

[halcyon summit]

Guys i have tried this fix but this keeps showing up

it goes to like 82

then does this

[worldly cipher]

Damn didn't know that outfit was in the shop

Thanks I'll buy it now

Anyway the filling up of form is just the same when you filled up the 1st artbook form

[grave jolt]

https://tenor.com/view/bronya-seele-honkai-gif-24633609

[stoic reef]

Try running the launcher as admin

[steel timber]

they're surprisingly good at seeing intention T_T

[worldly cipher]

Also be prepared for your local shipping fee

Mine was like $4

But sometimes it's free (Depends on the courier)

[halcyon summit]

did that too

[stoic reef]

Also while it's not advised to you can manually unzip as long as the launcher is closed and the file is in the right location, just make sure to run the launcher repair function (three lines next to launch) after opening it though to verify everything's right

Is that your address?

[odd wedge]

Download manually again, try with IDM.

[steel timber]

that's not my address

[odd wedge]

Oh okay

[steel timber]

thats a really common cited example of mojibake

[worldly cipher]

Nice heads up Luna

[odd wedge]

I yeeted

[stoic reef]

And yeah @halcyon summit you can try to download again with IDM, if your download was longer than a couple of hours it's probably corrupted

[odd wedge]

✨Oopsies✨

[steel timber]

that's an ancient picture from when text encoding wasnt as unified as it is now

french person opened russian text -> recieved deformed characters, wrote it down as the address

they somehow figured out that the text encoding was wrong and formed it back into cyrillic

[stoic reef]

I see, but yeah honestly until we get confirmation from CS I think the best way to go about it is how Google maps shows your address for international mail

[worldly cipher]

Is Poco F1 still viable?

[halcyon summit]

i dont see an repair option

[odd wedge]

Not great, but can live.

Potentially

[stoic reef]

Was the launcher closed the whole time?

[worldly cipher]

Guess I'll expect smooth gameplay on old stages while lag in new stages / maps

[halcyon summit]

during what?

[stoic reef]

During your unzipping the file

[halcyon summit]

no

[stoic reef]

Try restarting the launcher

[odd wedge]

naur i expect lag before even chapter 20

[halcyon summit]

ok

[stoic reef]

If that doesn't work try what slothy recommended

[halcyon summit]

yee i guess ill try that

[stoic reef]

Mhmm, download probably corrupted even through Chrome

[halcyon summit]

oh

can i just emulate the game?

[worldly cipher]

Yeah reinstall it is

[halcyon summit]

[odd wedge]

Yeah but not recommended.

[halcyon summit]

why? too laggy?

[stoic reef]

Yeah really low performance plus you'll still have to reinstall

[worldly cipher]

Also the official version is much more optimized than the emulator

[swift pilot]

Nope

[stoic reef]

Hmmm do you happen to know your accounts UID?

Like written down anywhere or a screenshot of your profile page in game with your ID number?

!faq iguid

[grizzled rampart]

In-game UID

To locate your UID, please refer to the following image ~

[swift pilot]

Yes i do

[stoic reef]

Nice! So email customer support and explain that you can't do account recovery because you forgot the old mihoyo login and that you haven't played in a couple of years and also give them your UID, they'll start the account recovery process to get your account back #how-to-contact-cs

[swift pilot]

I tried that a few months ago and i didnt help me at all😞 i can send pics of the email with my uid

[stoic reef]

If you want DM me them then yeah that's fine

Though keep in mind all we can do is give you advice, no one here actually works for hoyoverse so we don't have special access or anything but I'll help as best we can!

[worn crypt]

how do you connect a ps3 to hi3 pc?

i cant figure out how

i am pressing the buttons but none of it works

do i need to install an x360ce?

[stoic reef]

is it bluetooth or wired?

[worn crypt]

wired

[stoic reef]

is it a dualshock?

[worn crypt]

dualshock2

i want to try this for the first time

[stoic reef]

i gotcha, so hi3 pc uses xinput (xbox) for the controller drivers since thats the only one default with windows. Might have to try using DS4Windows (dualshock to xinput program) or can also try running it through steam, refer to this message #🔌technical-help message

[worn crypt]

is x360ce good enough?

steamm doesnt work

[stoic reef]

oh one thing i forgot to say about that message, you'd need to run steam as admin to get it to work but if it still doesnt yeah you can try x360ce, if it doesnt work try ds4windows or xoutput

[strong thistle]

@stoic reef @worldly cipher @odd wedge

[stoic reef]

[strong thistle]

Playstation 3 but Dualshock 2 ?

[worn crypt]

nvm that sentence

its a dualshock 2

[strong thistle]

x360ce or XOutput is better for that

Dualshock 3 uses ScpToolkit
Dualshock 4 uses DS4Windows
Dualsense uses DualsenseX

[worn crypt]

what is trigger and bumper? (i am new to controller settings)

[strong thistle]

Trigger is R2 & L2 (RT and LT in Xbox)

[worn crypt]

so there is no bumber in hi3?

[zenith crag]

Ummm can hi3 be moved to SD card for playing in Android?

[strong thistle]

Bumper is R1 and L1 (RB and LB in Xbox)

[strong thistle]

if you tried to use force to write to external storage its only the applications that is moved to the applications (not the data)

[zenith crag]

😔

[zenith crag]

So it's unplayable until I get a bigger internal storage?

[stoic reef]

mhmm, or if you delete stuff to make space, the game wasnt designed to be used on SD cards so it wont look there for anything. The reason its not designed is due to the SD cards read/write speed is too slow for a game like honkai to get data from it in the middle of fights and stuff

[zenith crag]

Oh I see... Thanks!!

[odd wedge]

Alo bestie

[stoic reef]

np, sorry about that but it wasnt designed for it so not possible

[halcyon summit]

I DID IT!

finally!

[stoic reef]

noice!

[halcyon summit]

yee thanks a lot for the help man

[worn crypt]

finally it works

omagah

thanks @stoic reef @strong thistle

[stoic reef]

[worn crypt]

whats this?

[stoic reef]

dpad

[worn crypt]

i cant bind the dpad

[stoic reef]

it doesnt accept any inputs when you go to bind to it?

cuz your controller has a dpad

[stoic reef]

yeah its right there

[worn crypt]

which one is the dpad?

[worn crypt]

the controller detects it also as an axis

[stoic reef]

dpad stands for directional pad, the 4 buttons that only go in 1 direction each

[worn crypt]

i am pressing dpad left but it detects as an axis

[stoic reef]

that should be fine

try setting the dpads to the 4 axis's of your ps controllers dpad and then try it in game

[worn crypt]

the problem now is it detcts now as 2 inputs

[stoic reef]

can you send a screenshot of x360 again?

[worn crypt]

holding the joystick up

[gusty oxide]

any idea why i can't continue download?

[stoic reef]

That's fine, if you notice it's called iHAxis and Haxis. The I stands for inverted

[grizzled rampart]

HI3 v6.8 Manual Download

1. Close launcher
2. Open folder \Honkai Impact 3######\Games
3. Delete BH3_v6.8.0_a257d1d8849b.7z_tmp file (if present)
4. Download through link below and place in the folder
   SEA:
   Mirror 1: https://hk-bigfile-os-mihayo.akamaized.net/ptpublic/bh3_overseas/20230731130650_CvWDc5ChckYsPWZ1/BH3_v6.8.0_a257d1d8849b.7z
   Mirror 2: https://drive.google.com/file/d/1gCw7exthn5pFddFv-zWLFpSFE7c1qNdE/view?usp=sharing
   Mirror 3: https://www.mediafire.com/file/9y9cjfqrpl8uw3y/BH3_v6.8.0_a257d1d8849b.7z/file

GLB:
Mirror 1: https://hk-bundle-west-mihayo.akamaized.net/ptpublic/bh3_global/20230731131247_XJqyuS1Y9BN12Ts8/BH3_v6.8.0_a257d1d8849b.7z
Mirror 2: https://drive.google.com/file/d/1ypsWJIdvxx1cQJQuKmpH-FOvdJ7-N3cE/view?usp=sharing
Mirror 3: https://www.mediafire.com/file_premium/f6m3cqx3o6u757e/BH3_v6.8.0_a257d1d8849b.7z/file

*✲ﾟ*｡⋆ DO NOT EXTRACT! *✲ﾟ*｡⋆
5. Run the launcher as usual.
Mirror 1: HoYoverse
Mirror 2: Google Drive
Mirror 3: MediaFire

[stoic reef]

It's due to a connection issue so manually updating should fix it

[worn crypt]

i meant that my axis is both a dpad and a joystick

[stoic reef]

I know the program is lighting up when you push up on your joystick but if you look the button mappings have different axis names so i think thats just a bug and isnt actually doing both. I'd at least test that first in the game before trying to figure that out

since it looks like it should be fine

[worn crypt]

its not detecting the dpads that i set

[stoic reef]

hmm, but everything else works fine right?

[worn crypt]

yes

its just that my dpad here and my joystick(left) are both movement keys

[stoic reef]

are you binding it by selecting record or by choosing a button/axis?

[worn crypt]

ny choosing button/axis

[stoic reef]

try doing record for the dpad buttons and see what happens

just press record and press the right button on your controller

[worn crypt]

now it detects both inputs

[stoic reef]

noice!

[worn crypt]

but now it happens

that when i want to move right

elf also activate

same with the gather(special interaction)

[stoic reef]

hmm, maybe try doing record for all the buttons, the button presets might be a little weird with what the games expecting

[lament drift]

is there a way to reduce storage for mobile

[stoic reef]

What size is it currently on your phone?

[lament drift]

like around 20 or more

[stoic reef]

hmm, here is the current sizes, if its bigger than the basic asset sizes you can reinstall the game to get it back to the basic assets install size but it wont go lower than that

!faq gamezise

[grizzled rampart]

No FAQ for 'gamezise' found.

[stoic reef]

!faq gamesize

[lament drift]

oo

[grizzled rampart]

v6.8 approx. install size

• Mobile

basic assets ~ 20 GB
full assets ~ 26 GB

• PC

basic assets ~ 26 GB
full assets ~ 33 GB
(Event files that come out after are not counted here)

[lament drift]

oh damn that's actually a lot

i'll try reinstalling it, thanks!

are the cgs the one mostly taking up the space?

[stoic reef]

mhmm, its a 9yr old game thats got a lot more stuff than regular mobile games

yeah mostly cg's, stage specific resources (like maps and stuff) and audio files

[lament drift]

oo i see

is there a way to delete the audio files?

[stoic reef]

only way is to reinstall the game tbh

you can ask for that feature in the next version feedback survey but currently the only way is to reinstall the game

[silver urchin]

||just woke up||

[stoic reef]

||morning ||

[silver urchin]

morning

[cosmic lion]

@stoic reef CS already give me a "guide":

[stoic reef]

"guide"

[cosmic lion]

__ Guide on how to write the address for the artbook __

Thank you for contacting with Ai Chan.

• To ensure the efficiency of shipping process, shipping addresses must be English characters. Non-English characters such as in German, French, Vietnamese, and Thai or others are not recommended. There is a risk of non-delivery by non-English characters.
• For delivery accuracy, the recipient address should contain at least English [converted by Google Maps], and other minor languages can be provided for reference.
• The zip code must be accurate: Filling in the zip code is one of the important ways to ensure the express delivery. If you don't know the zip code, please check it yourself on the website.
• For those English characters but not English, such as RT/RW for ID, and rue (street) for FR. The proper nouns for district streets themselves can be used, but they need to be in English characters.
• All you need to do is fill in the correct local information, and you can supplement in the full address line.
  There are still plenty of time for Captain to fill out the form (October) so please check all the information carefully before submitting since you can't modify or view the information after submitted.
  Honkai Impact 3rd CS Team

That's the copy-paste

[stoic reef]

Nice that's actually helpful! If we get a lot of people asking about it I'll make it a faq or ask to add it to a pin but I think I should wait to make it a faq until it is at least frequently asked lol

[silver urchin]

maybe add to #how-to-contact-cs

[cosmic lion]

Probably could be on pins but as a link instead of full msg:
[ [How to write the address](#🔌technical-help message) ]

To keep the old FAQ format

[stoic reef]

thats useful, I looked around and theres not many captains asking for how to do it yet but I'll see what they wanna do with that info

[cosmic lion]

You already copy the msg or want me to add some sentence to search it more easily later?

[stoic reef]

I copied it and for searching reasons ( "guide" )in this channel should find it easy enough

[cosmic lion]

Okay, my work here is done

[silver urchin]

[stoic reef]

Thanks for getting a guide we can share with others!

!faq artbookship

[grizzled rampart]

__ Guide on how to write the address for the artbook __

• To ensure the efficiency of shipping process, shipping addresses must be English characters. Non-English characters such as in German, French, Vietnamese, and Thai or others are not recommended. There is a risk of non-delivery by non-English characters.
• For delivery accuracy, the recipient address should contain at least English [converted by Google Maps], and other minor languages can be provided for reference.
• The zip code must be accurate: Filling in the zip code is one of the important ways to ensure the express delivery. If you don't know the zip code, please check it yourself on the website.
• For those English characters but not English, such as RT/RW for ID, and rue (street) for FR. The proper nouns for district streets themselves can be used, but they need to be in English characters.
• All you need to do is fill in the correct local information, and you can supplement in the full address line.
  There are still plenty of time for Captain to fill out the form (October) so please check all the information carefully before submitting since you can't modify or view the information after submitted.

[stoic reef]

(for linking reasons. I also removed the part about it being from the CS team since it would be weird for Ai Chan to be quoting herself )

[cosmic lion]

Thanks to CS for giving me that guide in just some hrs after I ask them
I got it some hrs before but I was playing HSR

[stoic reef]

Well it is their timezone :p

[cosmic lion]

||Why not keep it, It would be funny(?) ||

[stoic reef]

|| It would be funni, i should probably wait till im yellow for a bit longer before doing the funni with guides ||

[silver urchin]

i am planning on creating a tech helping bot for fun ||to replace AI chan||
for common folks ( it may take few months tho as i am lazy )

but should help with the repetitive questions asked here

i am open for suggestions or idea's

[rocky bramble]

i completed the whole chapter but i cant play cg even tho i have all asset’s downloaded

[stoic reef]

despite there looking like theres a CG there, there isnt one so thats why it wont play.

[rocky bramble]

oh😭

[cosmic lion]

Well tbh is better to not give access to all the users, there always be a small amount that will spam it for no reason

[stoic reef]

the cg's for that chapter are in the story part, not the EXtra stages but dw you're not missing out on anything

[rocky bramble]

alr thats good

[stoic reef]

I'd ask the mods first since it shouldnt be possible to add a bot without being able to set permissions for it

[silver urchin]

this can be fixed with some delay tho, as there's a bot in #wiki-consult for example

[silver urchin]

good point

[cosmic lion]

that is not what i mean, in here there were some times when some user try to use the bot commands even when the "answer" was just right above

[stoic reef]

Better to go to #contact-mod

[silver urchin]

right i forgor this exists

slothy getting ghost pinged

[worldly cipher]

[merry summit]

i just updated my honkai after a month and it is stuck in this page for over 10 mins

help

[stoic reef]

first try restarting your device and see if that helps

if that doesnt work lemme know if you're on pc or mobile

[worldly cipher]

||I smell a clear cache ||

[stoic reef]

||howd you know ||

[worldly cipher]

||Isn't that like the always solution when game crash / freezes ||

||Tho clearing cache on the PC is a lot of work tbh||

[stoic reef]

|| on that screen yeah it helps if a restart doesnt, but in general after getting into the game or during the download cg a crash/freeze is more often a driver/lack of h ardware issue||

[worldly cipher]

||Oh I see a skill issue ||

[merry summit]

i m on pc it didnt

why are u guys talking in censor 😭

[worldly cipher]

It's out of topic

[merry summit]

where is cache location?

[worldly cipher]

Anyway since restarting the game didn't do anything

Try first restarting the pc

[worldly cipher]

@stoic reef I summon thee for the mandown command

[merry summit]

yep restarted pc aswell and did repair now too

[worldly cipher]

Oh wait wrong command

[stoic reef]

!faq pcclearcache

[grizzled rampart]

1. Please, close both game and launcher.
2. Press Windows + R, input regedit.
3. In the opened window, please locate \HKEY_CURRENT_USER\Software\miHoYo\Honkai Impact 3 and delete it.
4. Press Windows + R, and input %userprofile%\Appdata\LocalLow\miHoYo\ in the opened window. Delete all the files in the Honkai Impact 3/3rd folder.
5. Restart your PC.

Do note that doing this will require you to login again. Linking account is highly recommended.

*also refer to system requirements:
#🔌technical-help message

[worldly cipher]

[stoic reef]

that should fix it but if not then we'll check some other things, thats usually what it is tho

[worldly cipher]

If clearing cache didn't do anything then it's a hardware issue / driver issue

Just reinstall drivers and good to go last resort I think is reinstalling the game

[merry summit]

okie i ll check thanks for the help

[stoic reef]

np

~~i go sleep now, best of luck ~~

[worldly cipher]

As for me ....

https://tenor.com/view/genshin-impact-bye-disappear-anime-gif-23578238

[merry summit]

Tysm its fixed, sleep well

[silver urchin]

||come here you ain't going away ||

[shell halo]

is there any way to reduce the lag in the open world chapters

^ mobile btw

[silver urchin]

not really beside reducing the video settings down

or upgrading the phone itself ofc

[zealous skiff]

by any chance maybe someone have 6.6 -> 6.7 delta patch? Seems like neon removed it from mediafire

downloaded 6.7 -> 6.8 delta just to realize my game on pc still 6.6 painge

[silver urchin]

delta ?

[zealous skiff]

delta patch. Yknow thing listing what exactly changed instead of redownloading whole 10+ gb

[lunar gust]

you are better off downloading the entire game again by now

[silver urchin]

ah gotyou never used neon's launcher

[zealous skiff]

pain

[silver urchin]

you can download the zipped game in the pins on your phone overnight and copy it back to pc if you want

[zealous skiff]

its not a problem, I just hoped there's a faster way. Delta is like <1gb so it would take no time, but alas

[remote rune]

Hello Luna u there?

ahh nvm
i found a way to fix the problem

[silver urchin]

hes sleep

nice ping

[remote rune]

watashi wo subete wo kaemasu

[silver urchin]

[lunar gust]

wo jiang niu zhuan wan xiang!

[silver urchin]

smh weebs

[lunar gust]

excuse me, do you know what server you're in?

[lunar gust]

another kaemasu, the one that means "revise"

[silver urchin]

i am weeb but not enough

only watched like 90 title or something

[remote rune]

[remote rune]

wtf
mistranslation at it's' finest

[lunar gust]

also not wo but wa

the first wo I mean

[ancient mantle]

Do you guys know how to use a dualshock 4 controller on the android version?

[odd wedge]

You can't.

Android client does not have controller support.

[ancient mantle]

thx

[tiny stirrup]

Can someone pleaseeee help me with account retrieval it’s been a year and I still haven’t put this damn thing

😭😭

[silver urchin]

give details, whats the issue

[tiny stirrup]

So I have an account that was originally linked by game centre and I created a new email or Gmail or whatever and I try to link that account via account retrieval in the game and it still didn’t work and I tried to use the email that I have on game centre and link it to the new email but nothing worked and I’m just confused on what to do

I also looked at the google doc thingie and I’m still confused

[silver urchin]

can you try to login with the new email you trying to link here
www.hoyolab.com

[tiny stirrup]

Ok

[silver urchin]

and check for battle chronicles

[tiny stirrup]

Ok

It says no characters?

[silver urchin]

ok cool you did not create a lvl 1 character by accident then

now when you try the ingame retrieval button what error shows for you?

[tiny stirrup]

It says that it’s now linked and that it worked but when I log in the game it gives me a lvl 1 character

Should I make a new email or something

[silver urchin]

but you said it had no characters

yes try a new hoyoverse email and dont open it ingame go straight up to the retrieval button

[tiny stirrup]

Okok

[silver urchin]

you can use the same email to create new account if you want just add a "." anywere before the @

[tiny stirrup]

Gonna try it now

Tyyy it worked omg

😭😭

I’m so happy

[silver urchin]

congrats

[zenith crag]

What is the current specs required to download and run honkai in mobile

[silver urchin]

#🔌technical-help message

[stoic reef]

Here is the last requirements but it's a year old so add a bit to it https://honkaiimpact3.hoyoverse.com/m/asia/en-us/news/107318?cate=543

[stoic reef]

Those are PC

[silver urchin]

thought thats outdated

mb mb

i found that link also but thought its outdated since its 2022

[stoic reef]

It is but that's why you add a little to it

[cosmic lion]

On this one try to be close to recommend specs, min ones don't work anymore (for example iphone 6 can't install the game)

[zenith crag]

Thanks... Actually i have a 2gb Ram phone and it downloaded (didnt download the rest of the files) will it work is my question? Like if it doesn't then i wouldn't download the files

[silver urchin]

whats the model or cpu

but doubt it will tbh

[stoic reef]

No, minimum requirements is 4gb RAM

[cosmic lion]

For old stuff yeah, but on new chapters/characters one could be running out of ram

[stoic reef]

i go now

[silver urchin]

gn

[silver urchin]

guys i am sending email to honkai CS but they are not responding to it, they are responding to my another appeal which was a very very long time ago which was deleted

please help me

should i reply to this email with the words from "Linking my HI3 account to hoyoverse"??

[cosmic lion]

where did you got that UID? and on what server do you play?
because that doesn't look like a HI3 UID, probably you send a HYV UID

[silver urchin]

its the uid from my account i am totally sure about it, i am playing on global servers

i will go to check again if thats my uid

what

its really not my uid

from where did i even get it

i need to check again but already in honkai

[cosmic lion]

probably is your HYV account UID that you can see from HoYoLAB/HYVPass website, some users made that mistake before

[silver urchin]

oh

ok

i think this is my real uid

is it?

[cosmic lion]

yes that is the HI3 UID

[silver urchin]

i am so dumb

[silver urchin]

thank you

al this time i thought that its their mistake

also

i think you helped me before

oh yeah totally

[cosmic lion]

yeah i remember now just by the nickname

[silver urchin]

thanks for helping me other times too

ill go to send them this email but with correct uid now

thanks again

[cosmic lion]

GL with that

[silver urchin]

thanks

[atomic sun]

am i fked cuz i skipped ch32+ cgs and by open world there is no way to repeat the dialogues..and i realize there are no recollection recaps like in previous open worlds (ch26-31)

so im guessing the missing cg in collections are permanent? rip

[stoic reef]

Yeah they're permanent unfortunately. That's why there's the warning when you skip dialogue. Only way to really re experience it is to make a new account

[storm aurora]

Finally🗿
Well update im buying new wireless lan card as it become faulty

And btw idk that fontaine release today, im just start updating just now

[silver urchin]

so the issue was the card itself

[regal tusk]

Hello i play on mobile and today when I wanted to enter the game it gets stuck on loop in the setting update until this shows up or it stays stuck on checking update until this appears I restarted my phone, I have more than enough storage, and the permissions are all working so idk what I should do

And I did try the auto switch thing but it still won’t work

[silver urchin]

check 6th pin

[regal tusk]

Thanks it works now :3

[celest tangle]

Is there a way to keep the window from minimizing on borderless mode after clicking outside the window ?

[stoic reef]

unfortunatlely not, the game considers "borderless" as fullscreen mode so it'll minimize if you click out. only way to keep it up is to have regular window mode

[celest tangle]

:c in HSR its possible, oh well, thank you!

[stoic reef]

well different games with different dev teams, plus the honkai pc port is like 4 years old at this point and is pretty much just a port of the mobile version. it still should have it though

[lament spire]

Can I use my mac book air to play honkai ?

[stoic reef]

theres no official mac version so cannot guarantee any results but i think you can try playing the mobile version through playcover (a couple of captains got it to work wirh that) but like i said thats not official so I cant guarantee what kind of performance it has

[lament spire]

What is playcover?

[stoic reef]

i dont have a mac so i cant test this but i think its this https://playcover.io/

[lament spire]

ok thanks for the help

[earnest shale]

PlayCover recommended in this article: https://macresearch.org/play-mobile-games-on-mac-with-playcover/#:~:text=How to play phone games,game they want to play.

but it looks like it only works if you have one of the intel Mac Books

[stoic reef]

Np and good luck!

[earnest shale]

if you have the new fancy shmancy M2 processor ones, then there seems to be some extra hoops

[lament spire]

I'm getting a m2 13" mac book air

[earnest shale]

oh wait, I have it backwards; PlayCover for M2 processor

if you have an intel model, then apparently Bluestacks works fine

[lament spire]

What is intel model?

[earnest shale]

the CPU on the laptop

[lament spire]

I suck when it comes to computer terms

oh ok

[earnest shale]

if you're getting a new one, then it's probably an M2 CPU

so PlayCover is your solution

[thorn herald]

How do you download audio files for a specific chapter

And then can you get rid of them after?

[stoic reef]

when you go into a chapter if any required resources are missing it will prompt you to download them and you can just click download. To get rid of them the only way is to reinstall the game and select the basic assets option but tbh a specific chapters audio shouldnt be more than like 200MB or so at most so you could probably do a dozen or more chapters before needing to reinstall

[thorn herald]

I've got none of the audio so it's a straight up 2gb

[stoic reef]

ah well with 0 audio it will need to get not only the chapter specific audio but all the general background music, combat music, etc

but each chapters specific audio should only be around 2-300MB

even less maybe depending on if theres new music or not a lot of dialogue. But it still needs the foundation of general BGM, sound effects, fighting noises, etc and all that

[soft cliff]

i need help its just stuck it wont let me in i kept clicking still wont let me in

#🔌technical-help

[young moat]

does redownloading the game save on storage space?

[odd wedge]

#🔌technical-help message

[odd wedge]

Yes, reinstalling will clear off some old stuff e.g. one-time event assets

Tho just one version wouldn't be a lot, but if over 2-3 versions should be like 1-2GB or something

Fredi wyd

[young moat]

Thanks, haven't redownloaded my game since 4.0 storage filling up lol

[odd wedge]

Lmao what's your size?

[young moat]

@odd wedge almost 40 gigs

[odd wedge]

I think full game rn should be ~33

[young moat]

it's crazy HI3 takes up more storage than genshin lol

[silver urchin]

genshin is like 70gb+ now

[celest wagon]

wat y

[odd wedge]

!faq mandown

[grizzled rampart]

HI3 v6.8 Manual Download

1. Close launcher
2. Open folder \Honkai Impact 3######\Games
3. Delete BH3_v6.8.0_a257d1d8849b.7z_tmp file (if present)
4. Download through link below and place in the folder
   SEA:
   Mirror 1: https://hk-bigfile-os-mihayo.akamaized.net/ptpublic/bh3_overseas/20230731130650_CvWDc5ChckYsPWZ1/BH3_v6.8.0_a257d1d8849b.7z
   Mirror 2: https://drive.google.com/file/d/1gCw7exthn5pFddFv-zWLFpSFE7c1qNdE/view?usp=sharing
   Mirror 3: https://www.mediafire.com/file/9y9cjfqrpl8uw3y/BH3_v6.8.0_a257d1d8849b.7z/file

GLB:
Mirror 1: https://hk-bundle-west-mihayo.akamaized.net/ptpublic/bh3_global/20230731131247_XJqyuS1Y9BN12Ts8/BH3_v6.8.0_a257d1d8849b.7z
Mirror 2: https://drive.google.com/file/d/1ypsWJIdvxx1cQJQuKmpH-FOvdJ7-N3cE/view?usp=sharing
Mirror 3: https://www.mediafire.com/file_premium/f6m3cqx3o6u757e/BH3_v6.8.0_a257d1d8849b.7z/file

*✲ﾟ*｡⋆ DO NOT EXTRACT! *✲ﾟ*｡⋆
5. Run the launcher as usual.
Mirror 1: HoYoverse
Mirror 2: Google Drive
Mirror 3: MediaFire

[odd wedge]

??
You on mobile bro??

[celest wagon]

i don't have the exact screenshot on honkai starrail

but will it work if i do it like that too in starrail?

becuse it has that same issue

[odd wedge]

same steps but you need to get star rail file.

This is different game files

[celest wagon]

i see thank you

[odd wedge]

and since I don't have that, you can do this instead.
#🔌technical-help message

[silver urchin]

i repeat Man down, soldier we need enforcement

[silver urchin]

they said to me to log in using the email from blank hoyoverse account 😦 but i asked them if they can unlink my acc

[stoic reef]

do have access to the hoyoverse account its linked to?

[silver urchin]

yeah

but i want to unlink so i can log in using my real email

this f***[e-mail] is not my main email

i used it to link it to my honkai account so it turns into hoyoverse account but i dont want to log in by using this email

[stoic reef]

thats probably why then, theres no such thing as a blank hoyoverse account, it has your hi3 account on it right now. but their policy is that they cannot unlink accounts unless you cannot access it (like if it was hacked or you lost access to the email account and forgot the password, etc) its most likely because they cant actually just 'unlink' accounts they have to delete the entire hoyoverse account and recreate a new one using the email you want (like the entire hoyoverse account was hacked or something so its fine if that hoyoverse account is deleted) so its only used for account recovery situations. if they unlinked whenever people asked them to they'd probably get double the amount of tickets for people rerolling accounts

[silver urchin]

so ill have to play now honkai with this email?

[stoic reef]

yup unfortunately, at least it saves your login so once you login you wont have to do it again unless your cache is cleared or you reinstall

[silver urchin]

ok

thats kinda sad tho

thanks for help

[stoic reef]

yeah it would be nice to be able to rearrange your accounts and stuff however you want but for reasons like account security, saving CS like double the amount of work and stuff its just not doable if you can access the account

np tho

[dire jolt]

its so slow

[stoic reef]

im guessing thats dramatically slower than your regular download speed?

[dire jolt]

i mean yeah

downloading other games isnt that slow as it is with hi3

[stoic reef]

just double checking that it wasnt just complaining :p but try this, pause the download and then close the launcher and then open a command prompt as admin (click on your start menu and type "cmd" and then right click command prompt and click run as admin) and then type this in it and hit enter then open the launcher again

netsh int tcp set global autotuninglevel=normal

[dire jolt]

thank u

!!

[stoic reef]

Np, lemme know if that works!

[dire jolt]

correct?

is downloading honkai from here good aswell?

chose the glb mirror 2

[stoic reef]

Yup and if that doesn't work you can try the manual update

[silver urchin]

[dire jolt]

do i have to uninstall the hi3 im downloading rn

.

uninstall*

[stoic reef]

No, if you're doing the manual download just follow the steps exactly

Including the do not extract part

[dire jolt]

do i download both of them then...?

sorry im

a little dumb in these types of stuff

[stoic reef]

It's ok, so make sure you're launcher is closed and after the one file is finished downloading (there's just multiple options, that's why there's all the links) you put it in the right folder (your games folder, the one with bh3.exe in it) then you open the launcher and click download and it'll verify and unzip the file

[dire jolt]

aaa

got it

thank you

[stoic reef]

Np

[austere urchin]

Hey, how are you? Could I know if you play Genshin Impact as well?

Been some time, eh?

[stoic reef]

I dont actually, but this is also off topic (server rules and all that) and i gotta go do some grocery shopping but if you have any issues in HI3 i'll check it out later!

Hope you're doing well too

[austere urchin]

I see, thanks for the info, you have some fun shopping, frankly, I just got the same errand. XD

Bye for now,...

[stoic reef]

one last thing before i go, its a useful read for everyone so i recommend everyone reads them! #rules-en

[austere urchin]

I did, seems mostly the same to me as last time. Thanks again.

[austere urchin]

Sorry for the off-topic thing, was just in need of technical help from someone who plays Genshin Impact, since I am unable to communicate with them properly,....

[stoic reef]

It's ok light off topic is fine as long as it doesn't go on too long. I just don't play genshin and was about to go out ~~still am lol ~~

[dire jolt]

wel that file from ai didnt work but i come back to this

[cosmic lion]

did you follow all of the steps of the [manual download](#🔌technical-help message) ?
and did you download the file without any issue?

[dire jolt]

well i had an issue with the download

after some period of time it would fail and whenever i try to resume it uh would get disabled

and i would have to install another one

[cosmic lion]

sound like the download got corrupted, if you internet is not fast and/or stable probably you are going to need a download manager (like IDM)

or if you want try a custom launcher (check [this pin](#🔌technical-help message) 📌 )

[dire jolt]

downloading the launcher glb

OH

[dire jolt]

what i do after download?

i got warned by pc abt it

[silver urchin]

Cute little fox

[silver urchin]

That's normal because it was not made by microsoft 🗿

Or certified by them

[dire jolt]

ykw im using a download manager

[dire jolt]

OH

[silver urchin]

Move the launcher inside the game folder

And open it

[dire jolt]

just asking

has this worked

[silver urchin]

@thick python lurking cuz we didn't advertise collapse

Does anyone have the weapon file/asset for Star of Eden World by chance? Or know of a website to find weapon asset 3d models?

Caught you

[dire jolt]

what

[silver urchin]

Wdym

[silver urchin]

Nvm that

[dire jolt]

...ok

[dire jolt]

the launcher

[silver urchin]

Yes i use it personally also

It should work

[dire jolt]

anyways i downloaded the launcher back

[silver urchin]

Move to game folder and open

[dire jolt]

what

anyways.

[silver urchin]

The download is not over seems

[dire jolt]

@silver urchin ?

[silver urchin]

Yes

[dire jolt]

and now what

[silver urchin]

Open it

It should detect the game

[dire jolt]

the launcher

?

[silver urchin]

Yes

[dire jolt]

got it

[stoic reef]

data mining the game for asset files is against ToS, you wont find it here and I recommend not bringing it up again in the official server

[silver urchin]

Caught it 4k

[silver urchin]

Ok ok ty!!

[dire jolt]

ruh roh

[silver urchin]

For obvious reason

[dire jolt]

insert spammed a's

[silver urchin]

In all honesty I'm not trying to look for the model itself (even though I technically said I was) my motive was trying to find an ACTUAL star of eden 3d model cause every single star of eden image in all of Hi3 media is of the front😭😭 there's no 3d model or behind view of it

So its frustrating cause I want to 3d print a replica of it irl

[dire jolt]

ooo thats nice

[silver urchin]

Rip

but ty for the warning luna

I won't ask it again

[dire jolt]

do i just click confirm or do i have to cnp a specific file?

trying my very best not to put my familys pc to risk

[silver urchin]

Its not risky dw

[dire jolt]

💔

[dire jolt]

it feels like every move i do depends LOL

[stoic reef]

I gotcha, maybe someone made a fan model but any 3d model gotten from the game would be gotten from dataminig and is considered a leak and in theory could result in an account ban. Thats a really sweet project though, maybe try customer support #how-to-contact-cs or asking around in the art discussion channels? Just make sure its clear you're not looking for a model gotten from the game itself if you're not asking customer support

[silver urchin]

But the launcher should've detected the game on its own

Weird

[cosmic lion]

is asking you where you want to install the game, you can use that new folder or select the same that you have before, and then start the download

[silver urchin]

gotcha!!

[cosmic lion]

the game is not installed/updated so normal to not being detected

[silver urchin]

Didn't he have the game already

Ah nvm

[dire jolt]

he who

so confirm?

aha

idk why the background is invisible but whatever 🔥

[silver urchin]

cause its downloading

i think

[dire jolt]

well atleast its downloading

better

[silver urchin]

you can set a custom background via that 3 lines on the bottom right

if you want

[dire jolt]

aaah

i see

[silver urchin]

• your dad walks in and be like wha *

[dire jolt]

he would love the cat in the computer

hopefully

anyways im guessing this shouldnt take more than 5 hours

or not

[stoic reef]

tbh it'll go as fast as your internet allows but with a download time like that there is a chance it'll get corrupted again, might have to try a couple of times but fingers crossed!

[silver urchin]

might consider downloading the .zip full game from pins if this fails

using a download manager

i suggest FreeDownloadManager

[stoic reef]

meh bhi3 is pretty good at redundancy so hopefully it'll work, if they have to try again from pins then definitely use an DM

[dire jolt]

this one right

[silver urchin]

yes

[dire jolt]

THANK

you

[dire jolt]

im using IDM

[silver urchin]

good enough

[dire jolt]

can it be run overnight

like

with the pc off

[silver urchin]

how will it download if the pc is off

[dire jolt]

experiences.

oh

[dire jolt]

nvm i can put it to sleep mode idk

[stoic reef]

it wont download in sleep mode either, just lock the screen if you're worried

[silver urchin]

idk if you can download in sleep mode

me linux user

[dire jolt]

i used ps4 too much

💔

[silver urchin]

you can turn off the monitor

[dire jolt]

ima just leave the pc on idle and it can do it itself

zzzz

[thick python]

Don't worry. Some codes borrowed from Collapse too

[silver urchin]

that was sarcastic
your work is great

[surreal laurel]

my ps4 controller dosent work on honkai

want to play it with bluetooth

[stoic reef]

#🔌technical-help message try the stuff in here

[surreal laurel]

still dont work even with steam or ds4 :((

[tawny gorge]

in sakura samsara one of the familiar requests is bugged, i go to the boss enemy and fight and it dies but im not getting the completion for it, ive done it over 10 times but the timer just freezes and doesnt say task accomplished

[stoic reef]

hmmm, was steam running as admin?

[surreal laurel]

nope

[stoic reef]

try that

if that doesnt work maybe try another controller wrapper or might have to try USB wired. the game only uses the default windows xbox controller input so thats why its struggling with the ps4 controller plus bluetooth doesnt seem to work as often, i hope running steam as admin works though

[stoic reef]

yeah that open world has some bugs, its pretty old but you can try restarting your device and if its still happening you can use one of the weekly task skips to skip it and report it to customer support #how-to-contact-cs

[surreal laurel]

it works tyyy

[stoic reef]

yw~!

[tawny gorge]

cant use the skip since its a familiar request and not a weekly task. ill try again tomorrow and see if it works then

Thanks for help though

[stoic reef]

ah i see, its been a long time since i did that so i forgor about those
if there was a weekly task for the same fight that might have conflicted with it but yeah hopefully it works tomorrow

[cosmic lion]

im going to update the msg to add the run as admin

[stoic reef]

i was gonna try to remember to tell you when i next saw you in here

[cosmic lion]

and is updated...
tbh i remember getting that from ai-chan but i dont remember the command... probably you can find it and update it

[stoic reef]

hmnm i looked but i dont see a faq for it, i know i always linked slothys message but i'll look for it some more later

[cosmic lion]

probably you can find it using from:ai-chan and controller (?
im on mobile now and the app crash after i search

[stoic reef]

!faq controln't

[grizzled rampart]

Please make sure to connect the controller using a USB cable or Bluetooth 4.0 adapter or higher to connect to the PC.
If the above methods do not work, please add BH3.exe to Steam, and run the game on Steam with the controller detected on Steam (NOT install the Steam version of the game).
If the issue still persists, you can try using controller wrappers like DS4Windows, XOutput, SCPToolkit, and more.

[stoic reef]

why is it named that

anyways i fixed that too

[shell citrus]

This isnt exactly about honkai but related to it.

im trying to make a mod for left 4 dead 2 using some of Hi3's models and some sounds but dont know where to find them and how to use them

[stoic reef]

well you can ask customer support for them. I'm not an artist so i'm not aware of any official source for models and any models gotten from the game files themselves is against ToS since its datamining/reverse engineering and is a no no. So I'd ask customer support #how-to-contact-cs

[cosmic lion]

~~ask slothy ~~(?)

[shell citrus]

I ported the file to blender and made it work but the eyes are pink

Everything else is fine

[stoic reef]

did you get that file from customer support?

[shell citrus]

No but I got it from one of the devs I’m pretty sure

Hi3 posts their models often

for fair use ofc

[stoic reef]

i'd ask them about it then, maybe the file is broken or something also never used blender so cant help with that if you're not sure if its a blender issue then maybe ask around in the art channels?

[shell citrus]

the files are okay but they turn pinkish in blender

[shell citrus]

I’ll try the art channels but I think those are more for art art instead of modeling, I only really posted here because I thought it was a technical problem

Also a developer didn’t directly dm me it or something, mihoyo just posts the models often and I found them.

[stoic reef]

nah i gotcha, this channel is for game technical issues like game crashes and bugs, not tech issues in general. but if the art channels dont work then might have to hit up google but as far as i know none of the people in here know blender well

[shell citrus]

Nvm I was able to find why from someone else in another server

thanks anyway tho

[daring aspen]

Hello everyone. I've a question ¿How I can log in my Steam account in the application for mobiles?

[stoic reef]

unfortunatley you cant. steam uses your SteamID directly to log into the game and isnt connected to any hoyoverse account. Theres no way to link it to a hoyoverse account so you cant log into the same account on other devices.

I'd say bring that up in every version feedback survey you fill out and hopefully they'll figure out a way to make it work

[true igloo]

how do i fill in my adress for art book if the place where i live has no street name?? just a house number, should i just skip the street name?

usually i just write the name of town and my coutryside and a house number

i want to make sure so i wont loose the book

[stoic reef]

!faq artbookship

[grizzled rampart]

__ Guide on how to write the address for the artbook __

• To ensure the efficiency of shipping process, shipping addresses must be English characters. Non-English characters such as in German, French, Vietnamese, and Thai or others are not recommended. There is a risk of non-delivery by non-English characters.
• For delivery accuracy, the recipient address should contain at least English [converted by Google Maps], and other minor languages can be provided for reference.
• The zip code must be accurate: Filling in the zip code is one of the important ways to ensure the express delivery. If you don't know the zip code, please check it yourself on the website.
• For those English characters but not English, such as RT/RW for ID, and rue (street) for FR. The proper nouns for district streets themselves can be used, but they need to be in English characters.
• All you need to do is fill in the correct local information, and you can supplement in the full address line.
  There are still plenty of time for Captain to fill out the form (October) so please check all the information carefully before submitting since you can't modify or view the information after submitted.

[stoic reef]

when in doubt, pull up your address in google maps and use that

[daring aspen]

Ohh I see. Thank you so much

[stoic reef]

also check mail that you currently get for how the address is written

[stoic reef]

np, sorry about that I know its really annoying, just keep bringing it up on feedback surveys and hopefully they'll figure it out soon

[true igloo]

alr thank you

[stoic reef]

np and good luck!

[daring aspen]

Sure

[tribal horizon]

Will I be able to submit the address for art book if I leave some field empty?

[stoic reef]

All fields require something in it

[tribal horizon]

Ohhh I see...

[stoic reef]

was it the phone number? they only will contact via phone if theres an issue or what have you so if you dont have one might have to put a roommate/parents phone number honestly you most likely wont get any messages i think

[lost venture]

a thing to add, idk if it was just my case or its common enough but they contacted via phone instead of email first with the order number to pick up my snack crate since they cant quite reach my actual home so it went to a carrier

they prob do phone first(?) then email but i am not sure since i dont have enough references

[stoic reef]

yeah if theres issues they'll most likely contact via phone and email (or in the order you said) if theres issues. but assuming there are no issues i dont see them contacting anyone unless they start sending out shipping updates (unlikely though due to how unreliable international shipping ETA wise)

[lost venture]

you really just get the its out and its there, not anywhere between

you dont know where it is, you just know it left china then entered your country for you to pick up rn

[stoic reef]

mhmm, with international shipping theres soooo many different things that can cause unexpected delays so its just unreasonable at this point of humanity to really be able to do accurate shipping estimates

[cursive crystal]

Hey guys a qstn yesterday i wanted to log in into my acc but i cant till now cause it says too many requests what can i do

[obsidian rampart]

Excuse me what?

[marble lark]

anyone exprience a very slow update in PC version
i went to speedtest and it run 100 mbps doesnt look like connection issue

[marble lark]

same bro ...

[obsidian rampart]

I was doing the card game event then it said "Data updated, Please restart"

And now It's saying this

[strong thistle]

Check this for Connection Issue : #🔌technical-help message

[obsidian rampart]

And my download speed for honkai was like 12MB per second when i downloaded the game

[obsidian rampart]

Funny thing

I did do that

I swapped from my house wifi to my Maxis 4G wifi

[marble lark]

same... open my surfshark too just the same result

[obsidian rampart]

and the connection is worse

So is this like a download file size that is just huge or?

[strong thistle]

you can try ProtonVPN

[obsidian rampart]

I'ma just leave the bugger

[marble lark]

try to connect japan vpn using proton seems like same tho
also try on phone using data ( different telco ) also have same issue

[strong thistle]

if i remember correctly , Luna have ever said to not to connect to Japan , please try to choose other region

[marble lark]

connect to US can went thru the update, thank you

[obsidian rampart]

Same here , idk why it works but it does

[cosmic lion]

@stoic reef @lost venture to you too

[grizzled forum]

you guys still waiting?

[cosmic lion]

Follow the steps of [this pin](#🔌technical-help message) 📌
The vpn one work for most users

[grizzled forum]

I have no idea how to use it

[cosmic lion]

Just register (you will need to search for the free option) and download the app/program, then run it and connect to one of the free servers (don't select JP, have problems for the game)

After you are connected, run the game again

[tranquil zealot]

Is it temporarily like this or do we have to use VPN now everytime we wanna play ?

[grizzled forum]

I dont think it's forever, just temporarily

[grizzled forum]

what to do now after registered?

[cosmic lion]

How do you get there?
That is not proton website, that is cloudflare

[cosmic lion]

Is only if you have connection issues.
most users don't need it at all, others just if don't want to wait for the ISP to fix the issue, in just some specific cases some users need it almost all of the time

[tepid barn]

i just installed the game and i was asking is there no way for me to put the screen at 1280 x 720 put at fullscreen?

my pc is not the best so y

[grizzled forum]

nvm, I other vpn application and it works

[cosmic lion]

Afaik, the game doesn't let you go bellow 1080p for Fullscreen unless you make reg edit
But if you want, you can try to use a custom launcher, is a easy way to edit the "graphics settings" outside the game (check [this pin](#🔌technical-help message) 📌)

[tranquil zealot]

Dem I tried star rail and genshin both of them are okay tho🥺

[cosmic lion]

Probably is just your ISP giving you a bad routing to hi3 servers
And don't compare the games, each one have different devs so they work differently.
I see people on GI - HSR servers that have connection problem for those games but not for the others

[tranquil zealot]

Ahh I see.. thank you 😄

[tepid barn]

with the custom launcher i will be able to change the resolution and still keep it fullscreen?

[cosmic lion]

It should, I can't test right now

[proven sparrow]

Hello! I just want help why can't I unlink my gmail in the user center?

[cosmic lion]

Do you get a error msg?

[proven sparrow]

Nope, when I click the "user center" and click the "linked account" the gmail will disappear

[cosmic lion]

That is not Gmail, that is Google account, (same company but different "products") and is normal because you cant change it when playing on other devices that are not android (same thing for AppleID, that need the game to run on iOS to edit that)

You still can change any other login info (email/face/"twitter"...)

[tepid barn]

appreciate it gang

[proven sparrow]

Okay thanks!

[grizzled helm]

I feel like its acting up, should I reinstall the app?

[silver urchin]

try vpn

#🔌technical-help message

[grizzled helm]

will try

[fresh roost]

I oso got this screen not sure wat to do 😔

[silver urchin]

follow same instructions

[fresh roost]

Ye ok

[grizzled helm]

yeah it works, arigato

[hexed nimbus]

I got the same error but it's in mobile

anyone have any idea to solve this issue?

[grizzled forum]

It works normally now for me

[obsidian rampart]

Download a VPN

open the VPN and use it to go to america servers

solves the issue itself

and in my case it also helped with issues where if I tried entering a new area I'd end up stuck in loading for a while

#🔌technical-help message

the VPN link is here

dw not a virus that will cook your device

[silver urchin]

ISP issue
Use vpn from the link above

[pliant reef]

is there no other way beside vpn

[silver urchin]

It should fix itself eventually

[silver urchin]

Mobile / 4g ~5g connection or any other internet should work

[pliant reef]

my pc and mobile isnt working

takes 8hrs to update setting

[wise viper]

ya

same

[wise viper]

if the asia server also can use this solution?

[obsidian rampart]

I'm not in asia servers but my guess would be yes , also couldn't hurt to try amirite

[wise viper]

oh i see

[obsidian rampart]

Eyeball it if u need to ig

[pale torrent]

I got this problem it just freeze

[void valve]

it works i am in

just use a vpn to america

[pliant reef]

is asia server all prob today? currently im in sea

[graceful grotto]

Yep, first time i encountered this. Now trying out all solution

[pale torrent]

Anyone know this fix? I'm quite annoyed right now

[void valve]

Use a vpn

go to america

load into the game

[pale torrent]

It won't work

[void valve]

then disconnect from vpn

it worked for me though

might just have to wait

[graceful grotto]

tried everything this would probably the last one

[void valve]

for the hotfix from devs

[void valve]

yeah i tried restarting and redowloading before doing the vpn thing

[analog aurora]

Any news from hyv?

[graceful grotto]

vpn worked

[void valve]

nicee

[wise viper]

it's working

thanks

[digital prairie]

Oh, VPN, ok

[dapper grove]

GUYS HELP

Vpn worked tq

[primal hazel]

am i supposed to provide apartment/house name in the artbook address field? like for example “sentience apartment n08” or just n08

[cloud raven]

what is the new event content?

[grizzled onyx]

Everyone from SEA also having issues loading in?

[fathom prawn]

me

i stuck at 55%

i cant play hi3

[grizzled onyx]

Me too.

[fathom prawn]

i use my mobile also

then my wifi also reopen

open and close the programme

gg

[fathom prawn]

how

[cloud quiver]

yep same, stuck at updating settings

[fathom prawn]

use vpn out of sea contry?

i think

[cloud raven]

is it safe to restart and update? what was the content?

its kinda sus because usually something like data updated only show up when you in lobby

but it showed up when i was in ER

[fathom prawn]

whole sea serve cant play

if those didnt quit from early day

[undone berry]

Hey guys, my acc got hacked and they changed my email so i cant enter the acc. I sent an email but with no answer yet. Any Help?

[grizzled onyx]

It can get hacked?

[grizzled onyx]

Sorry to hear.

[undone berry]

idk they changed the email for sure, when i tried with mine it said "this acc doesnt exist" and when i tried to enter with the username it went to another email

[fathom prawn]

let me see

you enter your ingame id

then you can trace back your acc

[tranquil gazelle]

so basically all sea server have problem rn , right?

I didn't claim my daily yet

[undone berry]

but where exactly? Ingame?

[tranquil gazelle]

before enter the game if I remember in loading screen

it writes retrieved account

[undone berry]

ok thx will try

[fathom prawn]

yes

[cosmic lion]

When was the last time you played the game?

[undone berry]

some weeks ago (3-4?) in my phone and it was fine

[fathom prawn]

my ppc can enter because i use vpn

then my mobile is still loading at the lobby screen

[cosmic lion]

More users that usual but not like when the servers is down for real.
like others users try before, check the stuff on [this pin](#🔌technical-help message) 📌

[tranquil gazelle]

oh , okay :3

[cosmic lion]

Then before anything change your email password and check on the login history/logged devices for any unknown one, after that contact CS and tell them about your issue giving them your UID
#how-to-contact-cs

And remember:

• Never click links that offers extremely great discounts / free stuff like

• Never download programs like FPS Booster
• Setup 2FA on your emails
• Never share your acc with anyone (+ is against tos)
• Use incognito when login on HYV websites via browser, and prefer to manually login, try to not use the keep login/save passwords option

[worldly cipher]

Additional Note:
When using Hoyoverse on Web browser clear cookies after using them or just use incognito so that cookies used will be auto deleted (This is just for extra safety measures)
Do not save passwords on your browser it's better if you write it down or a password manager

[silver urchin]

write down the passwords 💀

Dashlane is a great password manager

[glad wagon]

Help? No matter what I do, I can't continue

Is this a bug?

[timid frost]

Can't login?

[worldly cipher]

[timid frost]

[worldly cipher]

Stuck on loading?

Check 5th pin

[worldly cipher]

#💁gameplay-help but you need to play the main story before you can access that side quest

[timid frost]

I'm using mobile data, switching to wi-fi seems to have fixed. But ill have to switch back to mobile data soon

[glad wagon]

I already did

[worldly cipher]

Did you restart the map / game?

[glad wagon]

Yes

Several times

I thought that completing the elysian realm story would help but I'm still stuck 2 weeks later

[worldly cipher]

@odd wedge

I summon thee

[lost venture]

[odd wedge]

Jesus Christ it's 6am

[odd wedge]

Please show Cleared

[worldly cipher]

Oh ..... my bad

[odd wedge]

Nah I forgot the time, and forgot to sleep.

[cosmic lion]

did you fully finish ch30 part 1? iirc, all of the end of that part happen not in the OW, so the only way of playing that is using the chapter menu/story mode map

[odd wedge]

Today is ForgorDay™️

[cosmic lion]

||yeah they work, but there are still a chance of them being hack iirc lastpass already got hack in the past
still they are better that saving the login on the browser, especially now that most "modern hacks" steal the login cookies ||

[silver urchin]

hello i just installed honkai impact but i don't have a mouse pointer

anyone can help me pls !!!!!!!

[cosmic lion]

let me guess, did you install via epic store?

[silver urchin]

yes

i make an error ?

[cosmic lion]

epic have that problems for some users and not only for this game

[silver urchin]

ok

so i uninstall the game and how i instal the game ? on Steam ?

[cosmic lion]

check if this reddit post can solve your problem
if this dont work for you Contact CS or install the official launcher (check [the pins](#🔌technical-help message) 📌 )
DO NOT install the steam ver. ( [Why?](#🔌technical-help message) )

[silver urchin]

ok thanks !

it works ! thanks !!!!!

[cosmic lion]

you are playing with JP voices? and on what chapter are you?

[silver urchin]

lastpass was hacked like 3 times btw
most "secure" way is actually using self-hosted password manager, there's some of these on github
you may still want to use the Cloud anyway so you can sync the password on your devices so there's no "100% secure" way of doing that

[stoic reef]

busy day

[silver urchin]

[stoic reef]

[silver urchin]

[twilit forge]

i just got hi3 and my cursor doesnt show up in game so i cant download assets 😭 what should i do ?

[stoic reef]

did you install it via epic?

[twilit forge]

yes i did

[stoic reef]

yeah that happens sometimes with epic, its overlay sometimes grabs the mouse despite being in the background, you can check out this reddit post on how to fix it https://www.reddit.com/r/reddeadredemption/comments/dwhc6b/epic_store_mouse_cursor_fix_for_new_114_patch/

[twilit forge]

thank u!!

[stoic reef]

np!

[tawny gorge]

did sakura samsara today and the familiar request worked thankfully

[stoic reef]

nice im glad! its old and buggy so some other thing must have broken it for the day. but im glad it worked now!

[stoic reef]

!faq artbookship

[grizzled rampart]

__ Guide on how to write the address for the artbook __

• To ensure the efficiency of shipping process, shipping addresses must be English characters. Non-English characters such as in German, French, Vietnamese, and Thai or others are not recommended. There is a risk of non-delivery by non-English characters.
• For delivery accuracy, the recipient address should contain at least English [converted by Google Maps], and other minor languages can be provided for reference.
• The zip code must be accurate: Filling in the zip code is one of the important ways to ensure the express delivery. If you don't know the zip code, please check it yourself on the website.
• For those English characters but not English, such as RT/RW for ID, and rue (street) for FR. The proper nouns for district streets themselves can be used, but they need to be in English characters.
• All you need to do is fill in the correct local information, and you can supplement in the full address line.
  There are still plenty of time for Captain to fill out the form (October) so please check all the information carefully before submitting since you can't modify or view the information after submitted.

[stoic reef]

i forget your name, but theres the guidlines on how to write your address

[past flare]

Ahh thanks so much!

[proven sparrow]

anyone have any idea why I can't get an code in my email?

[stoic reef]

which code exactly?

the verification code when logging into your hoyoverse account?

[proven sparrow]

verification code when logging in on a new device

[stoic reef]

hmm and you're checking the right email right? and looking in the spam/junk/trash folders? sometimes it goes to those depending on your email

[proven sparrow]

yep checking it on the right email

[stoic reef]

then yeah please check the spam/junk/trash folders too in case it went there and if it still isnt showing up then email customer support #how-to-contact-cs

[proven sparrow]

okay thanks!

[stoic reef]

np!

[cosmic lion]

||i didnt know that got hacked more times, well i don't use cloud ones so normal that google didn't show me related news since then ||

[cosmic lion]

kinda, just a little more that usual

[tepid barn]

yoo so yesterday the game was working fine but now when i open it, it just failed to connect to the internet

[stoic reef]

for connection issues try the stuff in this pin, if you get to using the VPN then dont connect to japan, try either other countries (the other two choices for the free on in the pin are USA or netherlands) #🔌technical-help message

[tepid barn]

i used my data and it worked so i guess its just a problem with my wifi

[stoic reef]

yeah, your ISP is routing it poorly so something in the middle is breaking it (or your router has some buffer bloat) hopefully it'll stop soon and you can go back to using wifi without a VPN or anything

[tepid barn]

i switched it up while in game and it worked, thanks for the help

[stoic reef]

np!

[primal dew]

Hi

Need help with address

I need to fill address, ward, district, city and country where i live right?

[stoic reef]

!faq artbookship

[grizzled rampart]

__ Guide on how to write the address for the artbook __

• To ensure the efficiency of shipping process, shipping addresses must be English characters. Non-English characters such as in German, French, Vietnamese, and Thai or others are not recommended. There is a risk of non-delivery by non-English characters.
• For delivery accuracy, the recipient address should contain at least English [converted by Google Maps], and other minor languages can be provided for reference.
• The zip code must be accurate: Filling in the zip code is one of the important ways to ensure the express delivery. If you don't know the zip code, please check it yourself on the website.
• For those English characters but not English, such as RT/RW for ID, and rue (street) for FR. The proper nouns for district streets themselves can be used, but they need to be in English characters.
• All you need to do is fill in the correct local information, and you can supplement in the full address line.
  There are still plenty of time for Captain to fill out the form (October) so please check all the information carefully before submitting since you can't modify or view the information after submitted.

[stoic reef]

heres the official guide, lemme know if you have any questions after reading this

[primal dew]

ty

[stoic reef]

[ripe nymph]

Does anyone here has issue with their INTEL Wi-Fi 6 AX201 160MHz? Finally, I found the solution and reason for this already.

[stoic reef]

No ones had an issue due to that card itself, at least no ones reported it in here

some other captains have had an issue with a computer with that card, but their issue was unrelated to that wifi AX201

[ripe nymph]

I see. 🙂 But I can see maybe in the future people might face such issue. TQ for all info anyway.

[stoic reef]

whats the issue?

[ripe nymph]

Nothing much as it has been resolved already. No disconnect anymore now. 🙂 Before this I got ask why here. But I think okay already now.

Bye 🙂

[stoic reef]

Okay

[peak forum]

I'm having the same problem and it doesn't work on my WiFi or mobile data

[waxen carbon]

cannot connect aswell even with a vpn i just goit online Europe

[peak forum]

Can I use vpn even though I'm playing other hoyo games without vpn on the same hoyolab profile? Won't my account get flagged for playing from different countries or something?

[dense sentinel]

any ways to enable VPN on iphone? im currently having issues logging in aswell, no matter if i use wifi or mobile data

[dusty canopy]

Is EU server alive?

[odd wedge]

Nah it won't.

[waxen carbon]

i was once told here in discord from a tech support that for honkai you are idd allowed and it might work

[odd wedge]

Yeah VPN is allowed, don't worry about it.

[lunar gust]