timber briarCaptains,
Please do not hesitate to contact @dusty osprey for the following reasons:
A) Reporting about suspicious Discord member(s)
B) Help for Discord-related issues such as roles/channels
C) Inquiry about an offense for clarification or appeal
Do NOT directly DM moderators - there is risk of penalty, especially if DM'ing multiple mods within a short time of each other.
Send a DM to @dusty osprey as though you are sending a message to an moderator. Ensure that you get to the point and be precise.
If the bot shows up as @invalid-user in this message, please refer to the user bar to the right of your Discord and DM the bot named "Contact Mods" to send your message.
If submitting a report about others', include the following:
• Message Link of offending content (right click message then copy message link)
• Discord ID (Name#0000) OR 18-digit ID
Punishment will be issued for misuse of @dusty osprey - do NOT send:
• Pointless messages or spam
• Account, Feedback, Bug Reports, or Payment issues answered via #how-to-contact-cs
• Ingame questions answered via #💁gameplay-help or #🎓exalted-help
• Tech-related issues answered via #🔌technical-help or #🐛bug-report
Depending on the severity of your initial offense, it may be possible to appeal. Ensure to be genuine in your message since your penalty can be extended or escalated based on your behavior as well as any additional details that may surface from investigation.
Do be reminded that escalation can scale up to a server ban, if necessary.
To appeal, we recommend you to do the following:
• List the rule(s) you violated
• How you violated our community guidelines
• Why the penalty should be lifted
