#🔌technical-help
1 messages · Page 61 of 1
wait thats yours launcher?

okie, I really hope it works! I know I can sound stubborn sometimes with explaining the cause but i just genuinely want everyone to get in the game as fast as they can 
Edit: plus if it was a server-side issue it should be affecting most if not all captains so telling hoyoverse to fix it wont help since the issue isnt with them at all
i need help
Hello my game is stuck on mihoyo logo how do i fix it? On previous version it work just fine but after the update 6.8 it get stuck, im using the PC client btw
try restarting your pc and checking for windows updates then lemme know if its still happening
Ok i'll try it
you have RU addresses blocked
you'll have to use a VPN or a proxy
is that because i live in ukraine so it's like blocked or something
yes
whenever i launch it?
yes that is 100% why
this may very well be the cause of all the issues
fuck
as far as I know a lot of websites are blocked there now
most of them
sites like playground.ru still work
Ehhhh. It loads after a while at least.
could be affect a lot of connections that go through there too 
uhhh i assume browser vpn won't work
nope has to be system-wide VPN
Do you experience error when using delta patch?
anyone any idea why it wouldn't load mobile
this PIN has a free VPN #🔌technical-help message
there are some free ones that do that
like the bar stays on 0%
just use the usa connection
thank you
their error was in game
they blocked proton vpn as well??
Actually not
wtf
they did? 
I don't use deltapatch
could try 1.1.1.1 warp or whatever its called
thats a connection issue, please try using the free VPN in this link (use the USA connection, its the best for updating) #🔌technical-help message
1.1.1.1 warp?
oh on protons side, i can see them doing that. but 1.1.1.1 warp is like a VPN (its closer to a proxy really) but it might not be blocked in your country
if it keeps happening a lot use a VPN for the day (free one is in the pins if you dont have one)
Might depend if they connect from NA or EU
1.1.1.1 warp is just faster netwrok though it says
they're in ukraine
EU
thats just their tagline, it encrypts your traffic so RU addresses might not be blocked
I don't have problems on the phone so I will just play on that and wait for Hoyo to finally fix it.
WAIT what's with that answer?
i don't know if it'll work honestly
You can still perform a manual update.
i know, i'll do that if i fail with betterhi3launcher
the issue isnt on hoyo's end so they cant fix it, but the company causing the problem usually fixes it within 1-14 days
||there is another launcher you can try too||
their problem is that they're using the better launcher and because they live in ukraine their country has blocked all ru web traffic
but yes collapse launcher might work too
not all but afaik most of it
No I was actually replying to one of your message
ah mb, i assumed it was all of it but its probably most except a few allowed sites if i had to guess

some websites may just be lucky or smart
And still that persist for a whole patch and nothing changed. I'm not willing to download additional stuff for a single game that I play max 30 mins for 2 days per week like cmon. VPN is not the anwser.
most of it
the words are coming from a native that lives in ukraine
oh, well idk what message you were replying to tbh 
sadge
you can enter some sites but most of them are blocked
i'll try using hide me vpn rn
fair enough, but if you ask customer support they'll say to use a VPN too or contact your ISP
yes, you asked if they were NA or EU and i clarified what country they were in and you said what was with that answer so i clarified further? I'm confused now 
i'd try the collapse launcher, it doesnt use ru addresses so it will hopefully work
k
but
will collapse launcher work
like will it download normally
we don't know until you try it
isn't collapse for hsr?
TQ it is updating in 15 minutes TQ daddy
it's a universal launcher
ah
IIt will download
it works for all hoyoverse games, genshin too
hi sorry for cutting in but ive been restarting, redownloading hi3 multiple times but it keeps getting stuck on the mihoyo screen, are there any solutions to this issue?
unless their country has blocked the addresses used by collapse too but hopefully it wont
k
does hi3 still download in background on mobile ?
Still same tho, i've checked the windows update and yes there is some update and i updated it and then restart but stil same stuck on the mihoyo logo
TW server
Taiwan
oh
ah that one, i was just impulse apologizing in case my insisting that it wasnt server side was sounding hostile or mean or something. if you're talking about the edit then i was just not wanting to waste anyones time waiting on customer support to fix it since they cant
If you play on North America or Europe server choose Global
HK and MO are Hong Kong and Macao(-u) respectively
yeah i already did
just my dum dum thought for 5 seconds before choosing
didn't know they have their own servers
can you send me the output log?
1.Press Windows Key + R in your keyboard
2.type %userprofile%\Appdata\LocalLow\miHoYo
3.Send the output_log.txt here
yea HI3 is different like that
can you send your output log too?
1.Press Windows Key + R in your keyboard
2.type %userprofile%\Appdata\LocalLow\miHoYo
3.Send the output_log.txt here
there are like 10 different CN servers
damn
@stoic reefLet's see what happens
i thin kthats too much
must be a reason for that
ok fingers crossed it randomly works this time!
if i had to guess, its the complicated laws and regions that they have
We can't even game repair on CL now
probably
What in the fucking world
you held Shift during launch
ah ok, try clicking the 3 lines next to launch in the launcher and verify/repair game files
if that doesnt fix it then you'll need to reinstall the game
<RI> Initializing input.
<RI> Input initialized.
<RI> Initialized touch support.
UnloadTime: 2.062500 ms
failed to load streaming asb :0_0.unity3d
assetPath:GameEntry
SubPakId:70000 DownloadType:7 block:85e70a021cdcd4a5064905c52488fe63.wmv
UnityEngine.Logger:Log(LogType, Object)
UnityEngine.Debug:LogError(Object)
MoleMole.MNAGPMBCNGE:NEJFOOLFHND(String, String)
MoleMole.BMFFJOMPGGL:BONAMMLEALF(String, Boolean, Boolean)
MoleMole.MNAGPMBCNGE:LAMKJLCCLNE(String, Boolean, Boolean)
MoleMole.Miscs:LoadScene(String, String, LoadSceneMode)
MoleMole.<ShowSplash>d__4:MoveNext()
UnityEngine.SetupCoroutine:InvokeMoveNext(IEnumerator, IntPtr)
(Filename: E:\BH3EngineDevPC\Unity2017_4_18f1\artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)
Scene 'GameEntry' couldn't be loaded because it has not been added to the build settings or the AssetBundle has not been loaded.
To add a scene to the build settings use the menu File->Build Settings...
MoleMole.Miscs:LoadScene(String, String, LoadSceneMode)
MoleMole.<ShowSplash>d__4:MoveNext()
UnityEngine.SetupCoroutine:InvokeMoveNext(IEnumerator, IntPtr)
[ line 143]
(Filename: Line: 143)
then yeha you'll need to do this too: try clicking the 3 lines next to launch in the launcher and verify/repair game files
if that doesnt fix it then you'll need to reinstall the game
ahh okay!! ill try that!!
np! basically the game installation build got broken so hopefully the repair will work so you dont have to totally reinstall but one or the other will get you in 
I can't held shift during launch, I'm using collapse
butt dialed
Lots of settings
?
VPN and/or downloading manually the package with a Download Manager (ie. IDM)
the link for the latter is up on pinned message
tyyy
Ohi bagu
hi im bagel
@sour sphinx heeelp
please
verification stopped
i assume it's the same shit as on normal launcher
Go to settings and enable console, then retry
Explain this
Restart your computer and make sure to run collapse as admin
okay but i'll be able do that in 3 hours
i'll message you or kuro if i have any issues, if you don't mind?
Something is accessing the file
wonder why your Version.txt doesn't have AUDIO_Default.pck
Antivirus?
disabled
Something is blocking access to the file
it can't be something with ru domen can it
no
fuck
Something is accessing the file
its likely another launcher or something that is using the file or the collapse launcher wasnt run as admin
i didn't run it as admin
you can but i'll be going to bed in a couple of hours
Can't be the case
Collapse will prompt to restart as admin
try restarting collapse, if its still stuck then try also restarting the pc
UAC?
You didn't run as admin but you didn't even get the prompt to run it as admin?
Or you got the prompt?
i know. sometimes mine doesnt run as admin though and still opens but wont function correctly after its open but doesnt prompt or anything
wait wait umm i didn't run it as admin but it didn't request me to
if thats what you mean
That's not supposed to happen
it needs to run as admin, try closing it and right clicking the icon and "run as administrator"
might need to restart pc too
alright verificating
run as admin
if this doesn't work then i'll have to retry at evening since time running low
i hope it works without restarting pc
my pc is really slow
in launching
Still waiting for delta patch to be fixed 
Delta should be fixed already
they prolly have UAC disabled, Collapse unless they modified the code is always set to run as admin
either that or something in their windows fucked up
i don't even kno what is uac
When you run stuff as admin
It should prompt you to accept or not to run as admin
That's UAC
oh
it's automatically disabled on my windows then
i never saw it ask me
windows 10 though
Umm what did I do wrong?
nothing, go back to launcher home page and run the game
@stoic reef old fix, uninstall and reinstall works almost every time, and this was one of the time
It still the same when I try to update the game 
nice, i guess its possible the issue was with the verification routine or the connection issue is come and go. Im glad its working though!
I love redownloading 30GB with 200KB/s connection

i tried repairing it through the 3 lines but it didn't work so i redownloaded it but its still not working 
is it giving a different error or is it still freezing at the mihoyo logo?
@wooden gorge if you somehow able to get into the game with all the assets downloaded, can you archive your BH3_Data\StreamingAssets\Audio\GeneratedSoundBanks\Windows and upload it somewhere?
its just freezing at the mihoyo logo
can you send your new output log? also please look at the timestamp of the file and let me know if its showing the time you last opened the game
okay! give me a moment
also just to confirm, when you reinstalled did you uninstall it first and redownload it from the beginning, launcher and everything?
Do you need the whole folder or multiple files?
and it is showing the time i last opened the game
Scene 'GameEntry' couldn't be loaded because it has not been added to the build settings or the AssetBundle has not been loaded.
To add a scene to the build settings use the menu File->Build Settings...
Something went wrong
yep!!
btw, BetterHI3Launcher repair files for SEA is ready
mainly AUDIO_Default.pck that is giving tantrum on me
do you have any thoughts on this if you have a minute? usually reinstall fixes this kind of stuff
Probably some assets are damaged or missing. Can't say exactly since I never encountered this problem.
yeah thats what i thought too. reinstall still should have fixed it
can you check for any pending windows updates and if there are any update your windows and restart your pc?
dont run the game yet, just try and update the windows and let me know if there are any updates
lemme see if Bull's launcher can handle this
Should work. I just done upload SEA fix files
I still need to know how I can make the CG's in the game better quality they all look 420p
if not then I'd just have to pray for Abe to be able to fix the repair mechanism on Collapse, my smooth brain can't comprehends all the codes
dunno what this is about...
!faq mandown
I can
try this #🔌technical-help message
then fix it thanks
heres the mandown, only mods and st freya prof's and use the faq command #🔌technical-help message
Find a better source
Split video to .avi and .wav files
Use Scaleform VideoEncoder 4.6 to build USM file
You awesome 
oh thanks
@willow falcon sorry to ping but its been awhile since i use BHI3L
can you tell me where the config file is so I can force it to find my current installation
Tho it's 10GB
It says my computer is up to date but there is an optional quality update available, do i install it?
what IS internet error
oh my brain lagged LMAO, i'll just wait for some fix
Computer\HKEY_CURRENT_USER\SOFTWARE\Bp\Better HI3 Launcher
do we wait for abe to push collapse update?
(im not complaining or anything just asking 😂 )
yeah go ahead and update that and then restart your pc. i hate to say th is but your issue is the game isnt building right so try to reinstall it again and if that still doesnt work then contact customer support with your output log and tell them that you've reinstalled twice #how-to-contact-cs
that or try Bull's HI3 launcher
No delta patch, but I wonder how repairing will work on 6.7 game client
so 10042 is a connection issue corrupting the download, you can try connecting to a VPN and retrying (free VPN in this pin #🔌technical-help message just use the usa country to connect to) if that doesnt work then you might have to try reinstalling
Abe is stuck at work currently so we can't give any certain ETA on when the update is gonna be pushed
alright!! thank you for the help im really grateful 🙇♀️
im trying to manually download the game, i downloaded the zip file, moved it to the folder but its telling me to download the whole game again
where path 
np, i hope the another reinstall fixes it so you can get in today at least without waiting on CS
LocalMachine?
you need to put it in the games folder, the same folder with BH3.exe in it
well i dont think i can update the game using normal launcher with my scuffed internet rn 
and delete the tmp file if there is one
Apply this to create the missing keys
hii why am i getting network error when im logging in? my wifi is alright im pretty sure. the device is on mobile
- If you can, try to use a wire connection or get closer to the Wi-Fi router
- Restart router
- Use mobile data
- Use VPN
Its still showing the same thing
its all good now, thank you!
do you deleted the tmp file and moved the 6.8 downloaded file into the games folder then opened the launcher (had the launcher closed the whole time) right?
oh shoot i have version v.6.6 instead of 6.8
ah that would do it
try downloading this and putting it in your games folder (keep the launcher closed till its in there) https://www.mediafire.com/file/9y9cjfqrpl8uw3y/BH3_v6.8.0_a257d1d8849b.7z/file
I think I might have the wrong AUDIO_Default.pck file somehow ?
can anyone plz check their hashes and tell me ? if thats not asking for too much

checking
b4c2bdc4c66c542fb865cdec17fb5604
Last update
Net completly connected and working
Ip from the contract worked like a charm
Thanks for all your help
@fiery yew

yeah its B4C2BDC4C66C542FB865CDEC17FB5604 like art said
nice! glad its working so you can get to redownloading stuff, hopefully no more windows issues 
usually its a connection issue, did you try the VPN?
idk what to do, my internet connection is fine and stable but the moment i try to download the new update this pops up immediately, it doesnt evem download for a bit.
Downloading
ok if that doesnt work then reinstalling seems to fix it but lemme know if a VPN fixes it or not
vpn?
Yeah I have the same problem, I downloaded all and my internet is fine but the game still broke
try this instead #🔌technical-help message
try manually updating #🔌technical-help message
its a connection issue that corrupted the download but manually updating usually works
ok, vpn doesnt work
then yeah try reinstalling, it could be an issue with the verification code. one person a VPN fixed that error but another had to reinstall which fixed it
Can only hope for the same
is there a difference between mirror 1 and mirror 2??
just the source of the file, i'd recommend mirror 2 or even this one since the mirror 1 is from hoyoverse were the connection issue happened. a different source would have a different connection path so it would have a higher chance of working https://www.mediafire.com/file_premium/f6m3cqx3o6u757e/BH3_v6.8.0_a257d1d8849b.7z/file
Only a different filehosting locations
thank you!
is there a specific folder inside the honkai impact one where you should put the mirror 2 or just the main folder??
the games folder, the one with bh3.exe in it
and dont forget to have the launcher closed and delete the tmp file if there is one
I just updated the game and it said the AUDIO_Default.pcktmp has different MD5, how to fix that?
you can try a VPN but you'll likely need to reinstall the game
Reinstall? As in download all again?
yes, if connecting to a VPN and retrying doesnt fix it
fully uninstall and then reinstall
No other fix?
thankies, editing the hex one gave me PTSD when I tried to sort out Genshin settings LMAO
but its doing stuff now
BetterHI3Launcher v1.5.20230730.0
Working directory: E:\GameData\HoYoverse\
OS version: Windows 11 Pro (Version 23H2, Build 22631.2129)
OS language: en-US
Launcher language: en (autodetect)
Using server: Global
Using mirror: HoYoverse
Checking for game update...
Game version: 6.8.0
Game directory: G:\Honkai Impact 3rd glb\Games
Switched server to SEA
Checking for game update...
Game version: 6.8.0
Game directory: E:\GameData\HoYoverse\HonkaiImpact3rd_SEA\Games
Fetching repair data...success!
Verifying game files...
File missing: BH3_Data\methods_pointedto_by_uievents.xml
File missing: BH3_Data\preserved_derived_types.xml
File missing: BH3_Data\UnityEngine.xml
File missing: BH3_Data\Managed\SymbolMap
File missing: BH3_Data\Managed\Resources\I18N.CJK.dll-resources.dat
File missing: BH3_Data\Native\Data\etc\mono\1.0\DefaultWsdlHelpGenerator.aspx
File missing: BH3_Data\Native\Data\etc\mono\1.0\machine.config
File missing: BH3_Data\Native\Data\Resources\I18N.CJK.dll-resources.dat
File missing: BH3_Data\StreamingAssets\Audio\GeneratedSoundBanks\Windows\AUDIO_Default_manifest.m
File missing: BH3_Data\StreamingAssets\Audio\GeneratedSoundBanks\Windows\AUDIO_Default_Version.txt
finger crossed
if you want to test for me i can update my sea test client and upload the audio file for you to replace yours with
i can have it up in probably 20 ish minutes or so
depending on my upload speed
that would be minimal downloading
Eh sure please, better than downloading all again.
ok i'll let you know once its up
Ok, thank you!
try manually updating with these, steps a connection issue is corrupting the download: #🔌technical-help message (use mirror 2 or this one https://www.mediafire.com/file_premium/f6m3cqx3o6u757e/BH3_v6.8.0_a257d1d8849b.7z/file instead of mirror 1 for best results)
Lunana this your upload?
aite i tried it but it seems that manifest.m and Version.txt is not available in the mirror
though I replaced those files from Kuro's client now its verifying and I got in the game LMAO
no thats arts
what do i do if i have no audio? ive downlaoded all the files
LMAO
no problem
@odd wedge oh btw a possible issue, only 3-4 reported this but in the in game download is showing a different hash for the AUDIO_Default.pck file. VPN doesnt fix even with multiple retries it only reinstalling entirely does. might not be too widespread but 3-4 have had it this morning
you have 6.6 file, it's an old version so just delete it
!faq audio
Make sure to download audio files in Ai-phone > Download, and restart the game.
HI3 v6.8 Manual Download
- Close launcher
- Open folder \Honkai Impact 3######\Games
- Delete BH3_v6.8.0_a257d1d8849b.7z_tmp file (if present)
- Download through link below and place in the folder
SEA:
Mirror 1: https://hk-bigfile-os-mihayo.akamaized.net/ptpublic/bh3_overseas/20230731130650_CvWDc5ChckYsPWZ1/BH3_v6.8.0_a257d1d8849b.7z
Mirror 2: https://drive.google.com/file/d/1gCw7exthn5pFddFv-zWLFpSFE7c1qNdE/view?usp=sharing
Mirror 3: https://www.mediafire.com/file/9y9cjfqrpl8uw3y/BH3_v6.8.0_a257d1d8849b.7z/file
GLB:
Mirror 1: https://hk-bundle-west-mihayo.akamaized.net/ptpublic/bh3_global/20230731131247_XJqyuS1Y9BN12Ts8/BH3_v6.8.0_a257d1d8849b.7z
Mirror 2: https://drive.google.com/file/d/1ypsWJIdvxx1cQJQuKmpH-FOvdJ7-N3cE/view?usp=sharing
Mirror 3: https://www.mediafire.com/file_premium/f6m3cqx3o6u757e/BH3_v6.8.0_a257d1d8849b.7z/file
*✲゚*。⋆ DO NOT EXTRACT! *✲゚*。⋆
5. Run the launcher as usual.
Mirror 1: HoYoverse
Mirror 2: Google Drive
Mirror 3: MediaFire
Good 
I'll try to do all CGs by this weekend 
here you go, if it doesnt work then you'll need to reinstall https://mega.nz/file/gXNQVabS#HSwUmSIXq1Om8Iyl6bnRGQHKQxV2X54nVBbCZkiCIZw
I think the problem is not that file, I already checked that file MD5 and it's same as the required. The one that is different is the pcktmp which I don't know where it from. But I will try downloading your file and replace it but I really doubt that will solve the issue.
might try deleting the pcktmp and just putting/replacing the audio file with the new one
but the pcktmp is just the temp filename while it downloads
Mmm why it's downloading a file that already present?
Yeah, it's still error.
it downloads the tmp file until its finished and then replaces the original once its verified
So this is downloading problem? Will reinstall fix it, I mean I don't really want to download all again if it's still error.
@stoic reef glad you';re on the dl is done now uh... do i just throw it in the same folder as launcher.exe?
maybe? normally thats a download issue but for a few other people today only reinstalling has fixed it and yes reinstalling has fixed it so it might be an issue with the verification code
for the manual download? it goes in teh games folder, the same folder as bh3.exe
Eh okay will do then, thanks anyway. Can I use manual downlaod? Or I need to download from the launcher?
hi, I got this error and I already scrolled up but I think it's not the same problem; in my case, after a while I'm installing the game back and when it's in unzipping process failed because storage full; and after I deleted some for storage; that appears, is the only way to fix it by redownloading the data again?
manual download should be fine, but you'll need to totally uninstall first and reinstall the launcher and start the download then stop it to get it to create the folders right before putting the manual update in the games folder
try teh manual download #🔌technical-help message
alright, the manual download it is; thankyou
Oh sorry one more, do you have the CG manual download?
the in game one? there is no manual download for the in game one
Keh, okay then
i had attempted to make a manual download version of it, but right as i finished they did pseudo delta patching for in game so it was like a 10th of the size of my upload
which kinda defeats the purpose
tyvm, wish me luck for HoRB
Why some user had some issue
Im always normally as usual using delta patch( not compress version )
Sea with file size 900mb
good luck!
Hiii! not sure if this is the correct place to ask aaa
So i have been getting these weird bluey things around some maps and its really weird, I am not sure how to fix it or if anyone has had this problem before 😭 its just really annoying from time to time, i tried redownloading the game and its stil like this, PC port btw
when you say pc port do you mean the official pc client or an emulator?
official client
can you send these two screenshots (or more)
PC Specs ʕ๑•ɷ•๑ʔ❀
Playing on PC client? Need help? Help us help you! ʕ̢̣̣·͡˔·ོɁ̡̣̣
To find out your PC specs, follow these instructions:
Press Windows + R, input dxdiag.
Please attach screenshots of the System and Display tabs (+ Render tab if present).
okkie just a sec
its a laptop btw ^^
do you mind sending a screenshot of the entire display tab? i wanna see what your driver version is and resolution and all that
the game is updating thank you very much!
yee, i would maybe try to update your graphics drivers but if you cant find them let me look for one
😭 ty very much, it would be a lot of help if you could look LOL
im not very good with pc stuff aaa
okkie will do, tysm!!
yw!
you're doing the manual download right? did you have the launcher closed and then deleted teh tmp file in your games folder and then moved the 6.8 download to the games folder with bh3.exe in it right?
i extracted... >.< now what?
it says not to extract 
do you still have a copy of the 6.8 file?
yeah
then close the launcher, move the 6.8 file to your games folder (delete the tmp 6.8 file thats there) and DO NOT EXTRACT
also tbf "do not extract" should be written BEFORE the download links XD
i mean its starred, caps and bolded before teh step that says to open teh launcher...
ok its showing Update and unzipping the files now
the wall of text shows up to mirror 2 on my resolution XD
ah i gotcha 
i reinstalled the game bc the game was stuck on updating settings, it worked so far but i'm redownloading all the assets and it's for some reason stuck at very low speeds? 🥲 it's definitely not my internet but idk what's wrong
you can try opening command prompt as admin and running this command: netsh int tcp set global autotuninglevel=normal
if that doesnt work then try the stuff in this pin #🔌technical-help message
does this work for overall stuff cause i noticed my speeds would "normalize" on certain downloads and such
if the auto tuning level was not normal then that might fix overall stuff yeah since its a general windows thing
k did it, like my dl in-game and on browser would be like 700kbps then in the launcher 1.7mb and steam 6mb
it's working, thank you so much!! 😭 does this mean this was an issue w the game or my computer?
as Luna said its a windows thing
windows auto tuning (you can google it if you're curious) was interferring with the launcher. bull discovered it so credits to them
i see, thank you! 
how do i link my hoyovrse account to the game? says choose login method on mainscreen of game but mine doesn't show that
can you send a screenshot of the mainscreen that its not showing it? also when was the last time you played the game?
i play it everyday
do you play on steam by any chance?
ah thats why then, steam does not have the ability to link to hoyoverse accounts so you can only play on steam and unfortunately cant get twitch drops and hoyolab stuff
its due to how steam authenticates with their games
I had a feeling.... I can with my honkai star rail because got game through epic games launcher
yeah epic just downloads the launcher (which a lot of mmos do in steam to allow account login) so epic can use hoyoverse accounts
I dont feel like starting game over loosing all progress and money spent due to steam issue... thanks
Hi, I bought the Elysia earbuds and I can't seem to get them to turn on? They turned on once and I used them then the battery ran out so I plugged them in, ever since then they haven't turned on or done anything even after charging
tbh this whole steam thing is do dumb just bc i didnt knew hi3 was on any other platform and now i have to suffer with this i hope hoyo will make it possible some day that u can transfere ur steam data but i rly think they wont steam sucks
OMG IT ACTUALLY WORKED IM SO HAPPY, THANK YOU SMMM!! U R THE BEST
hmm, contact customer support about that #how-to-contact-cs
yes please mention it in every version survey
I left a review on steam about it
i gotcha, make sure to also put it in the version feedback survey since the devs say they read those
i know i've done a survey, how do i go back and add that comment?
You wait for next survey end of patch
thanks
I found that replacing the Version.txt file while it works and let us actually opeens the game, some audio went missing
Trying to fix it by deleting the version.txt file then pressing the wrench button (repair game files) on login screen and found its now trying to download 2.8GB more assets 
could it be related to them updating about 15 or so older cg's (like first mission old) that i cant see any difference but they were nonetheless updated this patch?
probably yeah, i've heard they're updating the older CGs
but its funny that they broke some of the audio assets with it
ooh a collapselao
i havent compared all of them but the few i looked at i couldnt see any big difference. maybe they're making some of them more high res, but why did they update the 4.6 event cgs? I'll never know lol cuz unless that event is getting a rerun it makes no sense
its not even a captainverse event lol
Another something I might look into when I do CG thingies
maybe yeah, but its a real mix, some event cgs in 4.8. the basic attack tutorials (like the initial dodge, attack, etc) ones. the 3.0 deep sea raid preview? also a preview of the bronya animation? its a real hodge podge lol. makes me wonder if they're just updating them because they changed something about how the cg's work and those needed to be updated 
Don’t know if this question is appropriate here but are you able to play the global version of this game in CN/KR servers
uhh no they're different servers
CN
JP
KR
TW
SEA
GLB (NA/EU)
So then for example I wouldn’t be able to play the game at all if I went to like SEA
or I would need like vpn for that?
You can still play if you move to other countries
Oh ok yeah that’s what I had concerns about
Would I be able to play my global account though
Or would it be the account server of whatever country in
Can~
Thanks
help plase,to fix this aready retry 3x times,i have 500 gb free storage
I was afk for an Hour, came back and had a ingame message " Connection lost". Started the Game again, and now when i click to start, it is in an infinite Loop in this Sequence. Even closed the Game completely, and restarted my PC too, but its still in an infinite Loop in this. Anyone knows what i can do?
Sorry for the errors, English is not my first language
The problem I encounter is that (at the end of the fight) the game image freezes and impossible to continue, the only way is to restart the game. Except that the progress is not saved, so impossible to do the RE or the Abyss.
It's not a power issue, my current computer is more powerful than the old one, and Honkai was working fine on the old one.
I guess it's related to Windows 11, but impossible to know, and I can't find similar testimony.
Does anyone have a solution?
Freeze? Does it have a yellow circle in the middle? Or the game just actually freezes and says not responding?
The game just stop
No yellow circle, no message, nether.
just like taking a screenshot
The game is unresponsive
So does like go white? Like it says x has stop responding? Or any kind of indication
When that happen, no, but if try 6/7 times to use controls, yes, it turn white
You got the whole solution written in the other channel
Just go there and look above
Ok, I try

I think the game is just extremely laggy. I have the same issue rn
I was just logged in a moment ago but every loading sequence was super slow
Hm i waited over 5 Minutes, but it still was in the same Loop... i gave up for now, but i might try it later again
New lore so strong it Forced me to commence Rebirth by restarting my PC
Hmm Hmm Yep. Everyone suffering the fate of infinite loading or and no longer being able to connect even after ALT+F4
It is sad to tell you that PC boys will in such case need to Reboot whole PC.
(Playstation) Vita's evil sceme has routed into your PC and will not let you run the game unless you hard reboot your PC
Reboot? I have no Clue about this Stuff really, though i do restarted my PC, but it didnt help with the infinite Loading screen 😅
Strange it did work for me
I might try it later... its a bit annoying because i wanted to pull for Herrscher of Rebirth after i was done with cooking etc but then i was caught in the infinite Start loading Screen ^^
Though its a bit weird that this happend.. i play since July 2021 and never had this Issue once since i started to play Honkai Impact 🤔
i keep getting this error message whenever i try to update the launcher,,, i have good wifi, ive restarted honkai,and ive restarted my laptop
h e l p
I had this issue before, and it seems to be an issue related to ISP. Some time ago, after an update the game was just infinitely looping in my home internet but worked like a charm on phone. had to call my ISP to fix it
I can't say why it happens tho
I dont have Honkai installed on my Phone.. but i could go online half a Hour ago finally. Didnt even do anything aside from playing Genshin a bit before trying to log in into Honkai again..
I've this issue more than one time, even if I have enough storage. Help
Everywhere i click the screen be loading like this whats going on?
Every time my download gets to 99% it resets back to 0% and its happened twice and it takes 14 hours to download once idk whats wrong :,)
@hexed elk@hidden sparrow@polar geyser at first looks like the download got corrupted you can:
- retry
- manually download the files #🔌technical-help message
- or use a custom launcher (check the 1st pin)
you are getting connection problems check this pin msg #🔌technical-help message
if one step dont work for you try the next one
that is just a default message, if you click on check details and send a image here, we can see what the error is
I redownloaded whole game, it workd
hey, if you're still getting this error then you can try using an VPN but you'll most likely need to reinstall the game, others with 10042 errors had to end up reinstalling but it does say internet error above the window so you can try a VPN if you want but yeah most likely gotta reinstall.
I got h2testw from a person here so could someone tell me what this means?
im 99% sure that means that those flash drives are 64GB in actual size. still enough for honkai thankfully but not 1TB
my card wont stop declining. is there any alternatives to spending money other than in game on global?
I'm on pc
without installing it on the mobile version which allows like google pay for instance then you can install the epic store version of the game. It lets you log in with your hoyoverse account and has paypal option + others depending on your county
remember that you don't need mobile, there is the PC google play ver. of the game too, same launcher just different payment method
my pc overheats after the 6.8 update, before the update my cpu temp was like 65-70°C and now its like 80°C and higher, i lowered the graphic settings but its still like 75°C
true, google play pc version or emulator works too 
with every update they increase the graphic quality of the game so some extra is to be expected though you can try reinstalling and making sure your graphic drivers are up to date to see if it was something with the game or your pc. it could just be a new shader or something in the game though making your cpu run extra hot if your computer doesnt have a dedicated GPU
well i have amd gpu and cpu so updating drivers only worsens the lag and stuff, i tried updating drivers but it was still the same so i rolled them back
I managed to convince my mom to let me download it on my iPad
finally
miracles do happen
when i play hsr and genshin at max settings cpu temp is max 70°C
or lower
cant really compare those games though. Different dev teams and they use different graphic optimizations for the unity build that the individual game has. Like i said though you can try reinstalling the game and updating your graphics (or chipset drivers if you dont have a dedicated GPU) which would eliminate a game bug or your PC being the cause
tbh i have it installed on mobile for topping up reasons too
I messed up
I bought wrong bchip pack and got expansion card instead of the gear one
How do I contact support
#how-to-contact-cs though please be aware its not their policy to refund purchases for any reason other than the purchase actually not showing up in your account despite funds being deducted from your bank account.
otherwise people would ask refunds all the time to reroll banners and stuff. Theres their contact info but they likely wont refund the money since its not their policy, Cant hurt to ask though I guess
Quick question if I rerun for 1980 b chip will it ask for account to take out 1980 crystals
It’s happened before
if it happens again then ask customer support about that. theres nothing really on your end that can cause that so they need to look into it
If you mean this kind, I don't think they can help make the exchange.
You mean refund?
Yes I remember I accidentally got refunded and it basically made me buy it again or grind for it
Saying I’ll get banned if I don’t
You refunded, that means you got your money back.
Of course they remove your purchase.
And once I got 1980 crystals it took them
You will have to make purchase of equal value again.
It was an issue though never made the purchase… I’m saying if I refund again will it be the same or different
Of course.
So even if I buy bchips I can use crystals to pay it off?
You must top-up, you cannot just grind crystals to pay it off.
Okay that makes sense
Anyone know why all apps on my laptop keeps closing when i open them including honkai impact
Even Nova desktop refuses to open
can you first try restarting your computer and the if it lets you try manually checking for windows updates?
I already shut it down earlier ill try again tho
ok and try manually checking for windows update, if it doesnt even open the windows settings lemme know
on mobile press the back button on your phones navigation. on PC hit the esc key
I mean like to start a new acc
are you playing on steam by any chance?
Nope, I play on tablet
huawei tablet?
Ye
thats why, so its locked to your huawei account (steam is locked to your steam account) you'll need to log out of your huawei account and make a different one
Ah alr then, thx for the help
np, i forget how exactly the huawei accounts work on their devices but i think it should be possible to remove that huawei account and log in with a different one like how google accounts work
Yes
'new it. but ive never had a huawei phone so hard to check on my own
Have a different account logged in on your Huawei AppGallery.
would buying a phone for settings menu checking be a waste of money? lol
Yes lmao
yeah slothy confirmed, just log into a different account on the huawei appgallery
Is there a way to reduce the cache size for phone users? I'm using Android
where could i download the new upd?
whats the size of your app right now?
upd?
26gb
update
thats the minimum size rn actually. you could have less than 1GB by reinstalling but its already at the lowest size
ah. links are in the 1st pin
the launcher keeps erroring even if i have like 67mbps

thats the new one?
Dude. Is there a way to some how put it in a cloud or something?
yes, but for manual update please follow these steps #🔌technical-help message
ok tyyy
no its not possible, it needs to all be on the same storage device and any cloud storage or cloud storage gaming app or what have you will either suffer from very serious performance issues due to the data transfer speed or not let you log in if its an app that a lot of people use
i dont have that folder
are you on pc or mobile? (sorry if you're on mobile, i didnt check first but the manual download steps are for pc)
pc
so you dont have the games folder? or just you cant find your honkai installation folder?
like how do i find that file?
wheres your game installed at?
idk
Aww man aight then. Thx
nvm i found it
default location is c:\program files\honkai impact 3 sea or something like that
okie
which one do i download?
any of the mirrors for sea, theres 3 options in case one of them doesnt work or something like that
but just download one of the sea mirrors
just cut/copy and paste into the games folder (the same one with bh3.exe in it) and do not extract
also if your launcher is still open, close it
ok ok thanks
if you are already at the end chapters/finish the story you could try to reinstall the game, and select the basic assets (keep in mind that when the game will ask you to download stuff to enter on some stages)
this are the current size of a fresh install #🔌technical-help message
Aight thx alot
oof im an idiot, i confused pc and mobile basic assets
What is the valkeryie for the returnee event thingy?
or #👶beginner-help , either or are the right places to ask but gameplay help is the best place
well normal to be confused sometimes, more with all movement after the update 
doesnt help that im at work rn too
Js finished a chapter and my wifi is on but the thing isn’t responding and it’s glitched
getting a yellow spinny circle?
if you are then try teh stuff in this PIN #🔌technical-help message
It was the close it or wait for it to respond but I closed it after a while and thankfully it saved
ah yeah then it must have connected finally, if it keeps up then try the stuff in the pin but glad its working now!
Ok. This is a terabyte usb. My dad got it from a shop in china for like, 20Aud
Im running h2testw on it to check it.
Can someone help me interpret these?
i already answered that, did you miss my earlier message? I'll say it again here :
That means those flash drives are 64GB in actual size. enough for honkai
thats why it says 59GB is OK and the rest is not (windows takes up around 5GB in a 64GB drive to format it and stuff)
My dad doesn't believe that its only 64, he keeps insisting that it's the full terabyte
Bought from a store in china using RMB or yem as currency and taking like 2 weeks to ship, with a warranty and all that
Yen*
yes and they lie all the time. but i'll come up with another test to convince your dad. but h2testw is literally telling you its 64GB
I still have no clue how this mess is folding out
My dad is copying like a tonne of files that he uses and putting it on another of the same usb to show me
yes, as delta said before and as i said before it will "show" the files but they'll be corrupted aka unusable
best way is to take a single large file. like a 70GB file and try to put it on. then take it off the USB and try to use it (like a video or something) and it wont play
Would a good test be to... Like, install genshin or smth (since its very big) and have the directory in the usb, then see if it runs?
genshin is smaller than 64GB though. so it would have to be a bigger game
Not if i install all the voice acting files
En and JP alone took up 20gb on my laptop somehow
oh true i didnt think of that. i dont know how big it is with all of em
but its big enough for honkai which is what you wanted it for and if your dad is being stubborn then they're being stubborn but the h2testw app is saying its a 64GB USB drive
but trust me, a whole box of em for 20 AUD is 100% a scam. but like i said if your dad wasnts to be stubborn then they'll be stubborn 
No its 20 each
At least im pretty sure it is, idk the exact number or the conversion rates between AUD and RMB
20$ per box
ah i see, now tbh these days 80$ per individual flash drive stick is sort of close for 1TB but not for a box of them
So it should be reliable?
for the 59.3GB
after the 59.3GB
1TB Flashdrives memory is priced at 130-170AUD
JB Hi Fi sold a 2tb one for 104
nah, for the usa a recognizable brand (aka sandisk) is like 80-110USD from reputable sources, dont go lower than that unless its off brand/more likely to be reselling scam drives
and this is a reliable store chain
at this point im deadassed gonna grab the genshin installer, put the game on a usb driv thing and try to run it off of there on my dads pc (since i already have it installed and working on my laptop)
then again the other option which I do is just get 2nd hand ones from comshops or junk yards are not really viable for other reasons
yee, though i just checked, newegg (which at least tries to verify their products) only has portable NVME storage as "usb flash drives" in the 2tb section
You won't believe the shit ppl still leave on them thankfully I have a spare that Idm that prob will get killed because of this like a virus or anything
you're kidding
yeah might have to. but like i said if your dad doesnt want to believe the program then thats that, not much you can do about it
nope, only one in the 2TB section, it looks to be about the size of a credit card and powers/connects via usb-c
idk i dont see any issue with it. its just a pocket external drive that for some reason is in the "flash drive" section lol
This is from the Website that you mentioned
they dont have 2TB Flashdrives
this is a headache inducing pain in the neck...
I am really concerned
The fact most shits are just prob excuses due to inflation
mostlikely its from the NAND Flash
since flash drives need to be smaller , they need 1 big capacity nand flash memory
while SSD (for example 512GB) can have 2 of 256GB of Nand flash or 4 of 128GB Nand flash
Please has anyone solved the loading screens issue WITHOUT having to pay for a VPN subscription? Had hoped the new update would fix it but still the same. I have 50mb/s constant speed and the VPN linked here doesn't even give enough speed to get pass the main start-up screen. I have contacted staff but they also gave me the "Use VPN" comment.
can we download game asset outside the game? 17 GB will took a week
which country did you connect to with protonVPN?
ah thats probably why then, the japan connection actually has issues, i personally recommend the USA for best performance (since the global server is physically located in north america last time i looked into it)
on pc you can download the 11Gb launcher update or on mobile you can download the .apk seperately, the links are in the first pin but you cant download the in game download with the cutscene outside of the game
Okay, thank you. It does provide a fix.
np!
so no other way to download hd game asset beside from in game direcly?
can i download it not in single sequence? no way i let my pc alive 24 hour
correct, and its supposed to resume downloads that fail partway though so you can try that but be aware that if the download is interrupted it has a chance for some files to be corrupted and will need to be redownloaded
or if you want just download the basic assets (iirc was 8.2 gb) and download the rest after (Ai-phone → downloads)
isnt it closer to like 12? its been a bit but 11GB (packed) plus 8GB (packed) is way less than 26 even with 7z compression
a fresh install (already unzip) without opening the game was 16.1 GB
ah i'll take your word for it. its been like 5 patches since i last did a test fresh install
i did a fresh install for this ver. so the numbers here #🔌technical-help message are almost exact, I just rounded the numbers up when getting 0.5gb
the other post before i just make some math or take note after helping some users 
ah i see, thanks for your hard work!
i was going to do a reinstall anyways so i just write the numbers 
you could do the same, next time you do a reinstall 
yeah i'll probably start doing that, you do have slower internet after all
. i get like 900MB/s so the verifiying is the longer half for me
you have the game on a hdd/ssd sata?
either, for size testing i can put it on my SSD and then delete later to save space
sorry, I misunderstood what you said before, my mind had a "google translate" moment 
oh yeah sorry, i have an SSD for windows and some games and an HDD for everythign else 
what it is? can i use it
you can use it, it replaces most of the jp audio cgs with cn audio cgs
Yes, but not for this purpose.
^
can replace existing cg files, not download that stuff outside of the main game for offline downloading
you still need to download some audio files / stages / animations...
how can i fix this?
say the command slothy(?) 
!faq mandown
HI3 v6.8 Manual Download
- Close launcher
- Open folder \Honkai Impact 3######\Games
- Delete BH3_v6.8.0_a257d1d8849b.7z_tmp file (if present)
- Download through link below and place in the folder
SEA:
Mirror 1: https://hk-bigfile-os-mihayo.akamaized.net/ptpublic/bh3_overseas/20230731130650_CvWDc5ChckYsPWZ1/BH3_v6.8.0_a257d1d8849b.7z
Mirror 2: https://drive.google.com/file/d/1gCw7exthn5pFddFv-zWLFpSFE7c1qNdE/view?usp=sharing
Mirror 3: https://www.mediafire.com/file/9y9cjfqrpl8uw3y/BH3_v6.8.0_a257d1d8849b.7z/file
GLB:
Mirror 1: https://hk-bundle-west-mihayo.akamaized.net/ptpublic/bh3_global/20230731131247_XJqyuS1Y9BN12Ts8/BH3_v6.8.0_a257d1d8849b.7z
Mirror 2: https://drive.google.com/file/d/1ypsWJIdvxx1cQJQuKmpH-FOvdJ7-N3cE/view?usp=sharing
Mirror 3: https://www.mediafire.com/file_premium/f6m3cqx3o6u757e/BH3_v6.8.0_a257d1d8849b.7z/file
*✲゚*。⋆ DO NOT EXTRACT! *✲゚*。⋆
5. Run the launcher as usual.
Mirror 1: HoYoverse
Mirror 2: Google Drive
Mirror 3: MediaFire
We got a man down 
wait how do i get to that folder?
Default path is C:\Program Files\Honkai Impact 3 sea\Games
i mean this msg i "read it" wrong, idk why my mind decided to make the translation (and wrong) when i "directly" understand the language (i just write incorrectly in eng
)
ah okie. you're all good i make plenty of mistakes ~~too many to be yellow anymore i bet
~~
||no yellow luna (?)
||
Any update from collapse launcher? Because like 3 hours ago i can't see repair tool, i want to escape download resource at bh3.exe with their tool, its work at patch 6.7
so, uh
the repair function works now, but for some reason currently on my end its quite weird
Collapse repair shows no missing/corrupted files but the game makes me to redownload 7.4GB assets for the 2nd time this afternoon
Uh weird, like something miss reading
Collapse have metode uninstall similiar like official launcher?
I am uninstall with collapse and i try to reinstall because audio default missing has, every i hit retry no download activity just display verify but the file just summoned from somewhere if i check from eksplorer
I think some setting not to clean delete with collapse but i don't know just assuming
Collapse uninstall method is currently doesn't clean the cache file
tho you can delete it manually in C:\Users\%USER%\AppData\LocalLow\miHoYo
So just delete all in folder ...\mihoyo\ ?
I don't know but like him say #🔌technical-help message
Honkai Impact 3 if you're on SEA client
Honkai Impact 3rd if you're on Global
ty
Ok i will try later, because i have midnight quota data, i hope can fix
Thank you
Oh Art is here I have a question about CG
So Chapter 29 - 31 (Elysian Realm) is locked right?
So if I miss a CG there I won't get it anymore
Locked? 
Can't access / replay the story anymore
I see I'll wait for Slothy for confirmation or is it only just me, thanks Art
Maybe you help me, because "customer support" dont provide solution after nearly year ago
Foreground game service that lower performance and resolution, slow game from very start(instead of making this after going to foreground), only switching app helps for little time. Happens on any, even lowest, settings(works as intended, because even on lowest settings game obviously need foreground tweaks to save power). Is there are solution enable? Other unity mihoyo games dont have this issue for me.
Like Kolosten chapters and Elysiam Realm chapters, you have access only for a limited scene recap. So, yeah, it's locked after complete 
Can't find any recap menu for Moon chapters
For ER Arc: Chapter menu > Collect > Story Recap (in the left bottom corner).
Need device specs
I only just need two for a 100% completion (The other one is the new main story CG)

@worldly cipher yes u ghost ping le me?
Dimensity 8100. But i watch some yt videos and this even happens on other devices too - because fps lower than on my old phone. That cant be real thou if app works properly.
Art already answered it
Sorry
Don't worry about it 
please don't forget me
i'd say since 2020 they hasn't changed that
for mobile yes, hi3 quite, very behind other miyo games, not really hoping till they refine it

Wdym?
use os support email instead ticket
Try putting numbers like 0000 instead of n|a for the order number
it just the app source hasn't changed mostly, even with dimensity 8100 or higher chipset, wouldn't really solve anything
It works thanks
Anyone having problems with in app purchase
I bought the 10 supply ticket deal with b chips, I think its around 35$ usd but I got charged 80$
I mean the unity build no but it's gotten over 2x more intensive on the CPU and GPU over the last 3 years but yes dimensionality 8100 should be good enough to rule that out unless it's an issue with incompatible GPU or something. Some models just don't work at all
wait until cs response, maybe it misinterpreted or false charge, you might get refund after
It happens sometimes, world pay and other online vendors do that accidentally from time to time but it's not common so hopefully won't happen to you again
ah yea better send the in-game ss about the package to clarify, well might send it later, $45 not a small amount for me ngl
and don't use it, unless u might charged minus bchip
Maybe your phone has an application for optimizing games, and it negatively affects HI3rd.
Or it's possible that the HI3rd engine is not optimized for this processor.
What the support can do is to pass your problem report to the developer. 
hi3 barely optimized since deep sea lagfix introduced
well, might aswell go pong bulldabie, he's one of dev team prev iirc


Is this bugged?
just click on right side if kinda buggy
I will try, thank you
Swipe the card from left to the right 
your card art
ngl that's on dekstop kinda buggy yea
Just restarted the game and worked
Well, it wasnt working

anyone know how to download honkai impact client without using laucher?
my SSD broke so i need redownload all client T_T

just need to extrak?
If you are ready to play the game without the launcher, then yes, just extract and run BH3.exe
oof
same happen to me month ago, in my case sandisk ssd
But if you want to use the launcher to update the game in the future, reinstall launcher, set new destination folder for the game and paste downloaded archive in to the game folder ..\Honkai Impact 3 sea\Games\
i still got warranty from ventuz, i will claim it 
use external and launcherless like me, can copyband backup to other easily portable hi3
so i need to extrak client 1st then reinstal launcher then set up my game destination to my hi3 folder where i extrakted?

the heck official site launcher still 4.8?
Official method:
- Install launcher
- Download client
- A few hours later
- Play
Unusual method:
- Install launcher, start download, interrupt download, close launcher.
- Go to the game folder \Honkai Impact 3 sea\Games and delete BH3_v6.8.0_a257d1d8849b.7z_tmp
- Download the game client (without launcher) from 1st pin
- Move downloaded client to the game folder \Honkai Impact 3 sea\Games
- Run launcher, press "Download"
- Launcher should find the downloaded client in the \Honkai Impact 3 sea\Games folder and start extracting
- Play
ups got updated
thank you, i love unusual method
i almost always got bugged when using official method and have to redownload again and again
You can try a custom launcher (same 1st pin)

BetterHI3Launcher have a multi-thread download for high speed, can repair single damaged files instead full reinstall
It's a Opensource project of this kek
@lunar gust
nothing you can get banned about this part kek
We wouldn't suggest anything to get you banned here 
Definitely 
Well, this launcher does not interfere with the game process and does not inject, so you will not be banned.
you'll get same result if you contact cs
since CS just using compiled solution since ages

Anyway, choose what you trust more. No one is forcing you to use third-party software, I just suggested it.
btw if you want ridiculous answer btw
you can go to nearest internet cafe for gaming, and copy whole installation from it into your drive, most i-cafe or gaming cafe now installed mhy games because demand
wow, a preinstall mhy games 
lmao most i-cafe here don't have Honkai Impact, Genshin maybe, but honkai? no no no no
And I can't do it on iPad because it defaults to my moms card and won't let me change it. Where do I get the epic store?
i need help, who are the people who made collapse launcher?
something fucking weird happened
No, it is hi3rd issue, because not only deleting joyose, but even disable powerkeeper cant solve problem.
Support speaks only to change device(yes, they can tell xiaomi to tweak any app in joyose, and hi3rd has his own configuration, but i need buying another phone because why not). But previous flawlessly working poco x3 pro i cannot buy now. And nobody in universe can. Developer cant lift a finger, and situation still the same after year of using my new phone.
i deleted honkai impact 3 through launcher, but instead it deletd EVERYTHING in my games folder
As this finished the verification thingy came but after that it told me to retry as it failed now idk why it started all over again
Was the download interrupted?
Just shows that when you first download it if I remember correctly
It was the same for me back in like November 2022
It said verification failed
Close the launcher
Download client https://hk-bundle-west-mihayo.akamaized.net/ptpublic/bh3_global/20230731131247_XJqyuS1Y9BN12Ts8/BH3_v6.8.0_a257d1d8849b.7z
Put downloaded client to the game folder (Default path is C:\Program Files\Honkai Impact 3rd glb\Games)
Run launcher, press Download
i'm downloading using better hi launcher, can i use normal laucher after the download done?
is the game location like this?
Is this a dif one?
This is what the launcher trying to download
Ohh so its all one
Yes. Make the BetterHI3Launcher and the Official launcher uses same game path
I see
Wait if the game has to update
Do i have to @willow falcon delete the launcher u gave?
oh did you put other stuff in the game installation folder?
its a known issue, please recover your files ASAP using software like Recuva etc
It's a game client without launcher. Official launcher can extract it.
Report to in-game CS
#how-to-contact-cs
noreply.news@e-mail.hoyoverse.com is that Hoyoverse email ?
Damn i just checked my mail and see this mail
No, noreply only send you newsletters and stuff.
Wait thought you were asking about CS. It's HoYoverse email.
thats too late, i already did the recovery thing
but thanks anyways
we are really sorry for this, currently underway on making a new better method of uninstalling
it's fine, i didn't lose anything after all, but yeah that was a unexpected
What do I do if they said this and don’t reply back? It’s been a few hours
btw i have the same problem do i have to extract the file before adding it to the game folder ?
cause when i clicked on the link it started downloading a zip file
Put BH3_v6.8.0_a257d1d8849b.7z file to the game folder (default path is C:\Program Files\Honkai Impact 3rd glb\Games\ ) and use Honkai Impact 3rd launcher to extract it by select "Download"
okay ! tysm
ah
the epic store is epic games launcher (so sorry i habitually call it the epic store instead of epic games) but its here https://store.epicgames.com/en-US/
I found it earlier and thanks to it I now have hof 3/4
they dont always reply back immediately, they are working with thousands of people and all that but if you look how its worded "if you're willing to proceed" that means they're gonna wait on your reply before going ahead with it
which model of phone are you using out of curiosity?
I replied a while ago
yes, replies can get replied to within 1-3 days, it depends on how many tickets they're working, their hours (they arent 24x7 and work in the beijing timezone) and the fact that if they are gonna process the refund they have to send it to their payments department to actually do the thing before replying. if its been more than a few days then yeah go ahead and reply again but if its been less than a day please be patient 
Okay I understand
are you connected to the VPN by any chance?
no, I'm connected without the VPN
usually thats either it not connecting to the server to update your inventory or the game logic broke, you can try being connected to a VPN or restarting the device/repairing game files at the login screen
Poco x4 gt. But you can find videos like this: https://www.youtube.com/watch?v=_koQgQeAf2Q
And this result even worse than plain sdm855. Pretty famous feature - poco f3 cannot sustain even 60fps while mi9 can go to 90: https://4pda.to/forum/index.php?showtopic=1017365&view=findpost&p=106327499
It is not a certain phone issue, but a game problem 99.9%
snap 870
ram 8gb
rmui3.0
another quick question then, what is the fps you get on your phone?
like in battle on average
Around 30 before app switch, and go lower like in yt video
No limit after app switch
Here the demonstration:
yeah its just not optimized for your specific chipset/gpu, so its the game. its likely due to the hardwares newness and not many users using it yet so optimizing for that is not a priority. For the specs of your chipset and GPU thats normal frames so its just not optimized if that makes sense. The reason the app switching helps if i had to guess is because its unloading a lot of stuff from the GPU that it might not be needing. But yeah as art said earlier theres no fix really that CS can just do so if you havent already remind them that this is still happening and they'll pass it on to the dev team. if enough people start reporting/using that hardware then it'll get upgraded in priority to optimize for
didnt that phone had a dinamic refresh rate? probably that could be bugged and causing the "performance drop"(?)
i see before a similar problem on pc when using 2 monitors of different refresh rate
Thanks for answer, but, "hardware newness" for Kona which from 2020 is a bit strange for me. Game cant load all hardware, and it be clear visible in yt video, i think bc vulkan rendering foreground issue like i guessing from the start.
Read carefully - powerkeeper off
the Mediatek Dimensity 8100 was released on march 1 2022
the GPU was announced on may 25th 2021 and released in Q4 2021 so a little older but still less than 2 years old
it very well could be because of the vulcan rendering thing but i just suspect they havent optimized for that chipset yet since its been out for a little over a year so new+not many people using it yet
hello~ any ideas how to fix a broken cutscene? I can't get past a certain level since the cutscenes stops moving midway.
also, it's not even close to overclocking my pc, so it's not the issue.
it just... stops
What about Kona samples in previous posts? Adreno 6xx memory leak cannot fixed after all this years for example. Even makeshift emulators authors do this in last year. It is very famous bug.
If that thing cannot be doing right, after launch star rail, when exactly the same engine fly phone to reboot bc OOM like NS emulators, my expectations about significantly more complicated things is very low from the start.
which cutscene?
Hot one
herrscher of thunder?
this level
never had a probem before
just... this
I repeated it three times already it stops on the same timestamp everytime
lemme double check which cg file goes for that level, its not hte multi minute long animation right? just one of the shorter 30 second or so cutscenes?
this thing
It's unskippable too
I can hide and show, move my cursor, it's responding fully, but the cutscene is broken and won't pass this point
yup so try this, do you know where your steam game folders are located at?
yes
ok cool. so close the game and go to bh3_data/streaming assets/video and delete the 4.0CG_13_mux_c5c0c2c547d52519_1 file
this one
then reopen the game and it should prompt you to download missing assets, if it does not then click the red repair icon in the bottom left of the login screen to redownload it
yup that one
oh and also restart your computer before reopning the game
oh neat file size increased to 7mb
heres to hoping :o
I mean i cant give exactly why they havent fixed it, im not part of the dev team and have no knowledge of their inner workings. I can just make guesses, like I would guess that since the unity build they're using is very very old now and its what they know. Maybe its incredibly difficult to fix that for that build of unity so with the amount of users with that problem it is immensely cheaper to wait until the engine update coming out later than to keep duct taping the old engine for small portions of the player base if that makes sense. I just know they arent doing it to screw the players or anything they've never been malicious like that so whatever the reason is they've probably discussed it before and have a decent reason for not doing it
yw! sometimes the cg files get a little broke, if any more freeze just lemme know and i'll let you know what cg file is the issue
I was considering to skip the chapter altogether and just watching it off of yt
thank god it worked
np! oh and if you cant find a cg on youtube (they usually only have the animations) all of the cg's are archived in the 6th pin in the lore channel, its got all the files with all language subtitles in a format that can be viewed by windows media player or any media player really

I stole your teri teri in your pfp, i hope you dont mind its just so good 
tbh, I stole it it from some steam review 
its really good ngl. perfect to establish technical dominance 
bro really said teri teri DIEshouri

need help there's another one. just... beside the last one
so both that one and the last one? or when you say beside the last one you meant its next to the last one
it's 5 levels away.
no, that's the level and the cutscene
okie, so that cg is 4.1CG_CS_02_mux_D58D058CFA5F80AB
don't they like verify all the files in order to log in, how come this got through 
the cg's are a little different, it does verify but even if the data is right if its not organized correctly it'll freeze the whole thing in teh .usm player
other file types are totally unsuable if its slightly corrupted, the cg's will still partially play until the bad part
I see
tbh if you have fast internet you could just delete all the 4.1 cg's for that chapter to redownload them and not have to have this happen again (for this chapter at least)
yeah if it's just a chapter it wouldn't really that heavy
maybe 100-200mb
mhmm and other than the big animations they're pretty small in size
after the initial verification complete they wont do another one
you can try triggering the repair game on the red button in login screen and see if it can detect more corrupted assets
Anyone know if there is a way to change his Honkai e-mail adress ? My Honkai account is not in my real email address so when k go in hoyolab I don’t see my data
do you have access to the email address your honkai is on?
you can change, this is how you do it (though please note that this is just changing the linked login for your hoyoverses, if you had genshin for instance on your main email address and you switch it so honkai uses your mail email address then genshin would use whatever other email address you swap it with.
but heres how to do it #🔌technical-help message
Ok thanks
np~
Nvm it’s not that
I mean, my genshin e mail adress and my Honkai e mail adress aren’t the same, all my progression in honkai is on the other email adress, I’m trying to find a way to change de email adress of honkai and transfer all my progression on the same email adress of my genshin account
ah, thats not possible
Sadly that is not posible, you have 2 HYV accounts, one for GI and other for HI3, and you can't merge HYV accounts
game accounts are bound to their hoyoverse account, theres no function/button or what have you that can tranfer a game account to a different hoyoverse account and customer support will only do it if you cannot access your account at all (like a hacked account or something)
Ah rip
Is that okay if in my "Honkai" account description I put my main account ? Or alt is not allowed ? (in HoYoLAB)
Cuz I have no other choice ig
How to buy on pc with google play?
i think its ok, you just will have to log out and log back in to y our honkai accounts hoyoverse if you wanna do like daily check in and stuff
Well, you can have multiple account that is not an issue so I think it should be ok, but if you want to be 100% sure you can email them and see what they tell you, iirc on hoyolab home site you can see all of the CS emails address.
But yeah like Luna said, if you want to use the hoyolab tools you can just login to the respective account
If you install the game from Google play, after you launch the game for the first time it will ask you to login to a Google account (this is just for payment, nothing to do with the game account) after is successful, once you click what you want, the game will open a browser tab to finish the purchase
|| Google "recently" released their launcher, and had a discount if you install it, but hyv games are not in the promo
||
Yeah i heard about the pc games beta but didnt know they had a promo
|| i think for US was like $7, but for where i live just $3, so there are differences by country
still, you cant use it on HI3
||
!faq merch
HI3 Top-up Channels/Merchants
Android: Google Play
iOS: iTunes
PC: Worldpay (original standalone client with problematic merchant)
[Google Play](#🔌technical-help message)
Epic Games (install game from Epic Games Store | GLB only!)
Steam... [BUT](#☕general-chat message)
Web (SEA only!)
Codashop: Available on any SEA country site except Vietnam and Timor-Leste. Singapore is favoured by foreign SEA players as it supports PayPal!
HI3 Top-up Center (codashop better, can ignore)
Oh cool links they highlight
Does anyone have connectivity issues? I can run youtube, netflix and anime sites on 1080p. But on Honkai, it keeps loading, loading and loading.

No issues at all
So, the server is derping right?
I just said no
No
If it was, this channel will be wild.
It's a problem with your isp or the connection between isp n honki
Yes.
If this problem persist for 3 days or more contact your isp bout it
Sure. Will check from time to time. Very unfortunate for me then. Was planning to grind all out today.
The solutions here should help~
I play CN, SEA, GLB with no problem, and I'm not even in any of those regions rn 
Of course, speed was even better back home in SEA sadge
Sure sure..
BTW sloth been playing both sea n glb and idk why but it has a bit more delay on glb than sea for me even though it shouldn't be any difference gameplay wise
Is that normal or something going on?
Cause trying to do same strats but glb seems to have a delay cause did same timings but result is different
What kind of delay do you mean?

Like wen I played wardens on sea I can go for a late fish qte but on glb doing that , they just catch me and I did this several times
Maybe I just got rng but no it's consistent
On sea late qte pretty much got it , but glb can't do it so had to be insta qte instead
dunno if ping can affect that 
It shouldn't but I'm not sure now cause it's quite noticeable
or might be because evasion?
shadow step 3s, unlock noble manner 4s, but noble manner iirc unlock by default or smt
ah nah, nvm it's shorten cd 4s not longer duration
Hmm do we have an idea on Intel arc performance on honki
Was planning to just get a 1660s or 3070/3060 for desktop but idk how is arc
idk how much the drivers have improved. but some time ago one user had texture/shader problems on new stuff (ER/ch+20/...) probably because is using D3D9On12 API to run the game,
still i think "Arc 7" should run almost all of the game like close to 100fps on very high (render on high), I haven't used one so it's just my speculation 
Small portions? Adreno 6xx maybe almost 2/3 playerbase, and vulkan game without proper using vulkan stream render is not a "decent reason", it is a not implemented vulkan thread representation from the start, which is mandatory without any objections.
If tech support cant provide correct driver api use, maybe, custom driver like using in emulators can solve this? Sounds fair: we cannot have time to doing basics, but instead you can download custom driver which fix it. I think it is a win-win situation.
do you have a source that 66% of all mobile players are on adreno 6xx chipset? but regardless of numbers this isnt really a topic for this channel since there is no fix for it and we can debate numbers and reasons all day. though regarding custom drivers in emulators that would only work for pc users iirc and at that point might as well use the pc client. but if you want to suggest a custom api to tech support as a fix then please do, they do work for the company after all lol
(PC)Experiencing the exact same issue since this morning. Can stream at high quality no buffering however:
Attempting to enter the game via the launcher
- Failed to check for update prompt (doesn't open the game)
Via the game file: - Connection failure prompt
I'm only having this issue while using a WiFi router connection which I always used to login. When using a WiFi connection from a mobile hotspot, I am able to login with no issues.
its a connection issue with the route your wifi router is taking, something in the middle is breaking in that specific connection. using a vpn fixes that
the VPN in this pin is free if you dont have one (use the usa connection for best results) #🔌technical-help message
Hmm thanks did think of getting it as a 2nd gpu for hardware acceleration or an actual main one if it was a bit more well good to do like maybe if they could natively support dx11 10 and maybe 9 (10 n 11 tbh , Idm if 9 needs the api)
It worked
Thanks a bunch 
why isnt my data from my phone loading into the pc??











