🔌technical-help

[stoic reef]

granted some of the differences will be local cache and stuff so keep that in mind

[lost venture]

so it just the game folder

[stoic reef]

no launcher folder

and once it finishes updating i'll have the differences for you

[lost venture]

ok thanks

[stoic reef]

here you go, the stuff with an arrow pointing to the > is stuff that the steam does not have, the stuff with an arrow pointing to the < is the stuff that steam has but regular does not, 90% of it is cache, language packs, etc. if you scroll to the bottom you'll see the steam exclusive files. I dont know why it has 3 .wmv's since the regular one should have it too afaik, maybe my main game is missing a few files or something.

I'm not doing a clean reinstall it both games though lol so you can ignore most of the random number stuff

[worldly cipher]

700mb update

[stoic reef]

looks like new story assets

[worldly cipher]

And I thought HoTr banner was today

[lost venture]

its tomorrow

[strong thistle]

[lost venture]

oh 6.5 liev for CN now?

[strong thistle]

tomorrow is the updates

[lost venture]

oh right

preload only

thursday is patch day

[strong thistle]

[worldly cipher]

https://tenor.com/view/nilou-niloudance-niloudanceshort-gif-26445976

Anyway yeah gonna skip her still need to complete the trio

Just gonna steal that launcher photo

[strong thistle]

https://media.discordapp.net/attachments/689356048284647571/695527894231023616/toocute_04.gif

[celest fractal]

my game stuck at after click the account panel in the elevator where the moment before entering the bridge

This happened after the update

[strong thistle]

#🔌technical-help message

you can try that

[celest fractal]

ok tq

[lost venture]

btw thanks interesting seeing this shit

[worldly cipher]

Iirc you can increase the VRAM manually

I did a testing on my old unit and only Apho2 and newer maps are laggy (31 max fps on Low)

I didn't experienced any crash

[strong thistle]

||Please do not use the Dedicated Graphics you have , Terascale Graphics have problem with Houkai , You can use HDMI to your Motherboard to switch to your AMD Radeon R7 Graphics||

[strong thistle]

||Its dedicated graphics , they need to plug the HDMI cable to the Motherboard directly to use the AMD Radeon R7 Integrated Graphics||

[worldly cipher]

Oh yeah I just read the 1gb vram part

[stiff cosmos]

forgot to ask jn here
how to report hacked hoyo account?

[worldly cipher]

#how-to-contact-cs

[worldly cipher]

Pls do follow this next time

Don't download files offering free items / fps boost
Don't click links and putting your information there
Don't share account
Do link email and phone number for 2FA activation
Activate gaming email 2FA
Don't use the same password
Don't use your username as nickname

When using Hoyoverse on Web browser clear cookies after using them or just use incognito so that cookies used will be auto deleted (This is just for extra safety measures)

[golden dirge]

Help I can't update it stuck here

This is the error info

[lost venture]

never seen error 10022

but you could try 3rd pin if it helps

[lost venture]

,

[golden dirge]

Proton vpn?

[lost venture]

vpn/restart router/ everything mentioned

do note that hi3mirror you prob dont need to do

just everything else

[golden dirge]

Not worked

Do I need to reinstall?

[lost venture]

no idea on what 10022 is best bet is #how-to-contact-cs

[golden dirge]

[lost venture]

or just wait till someone knows what that actually is

[lost venture]

wait actually backtracking it it seems to be just delete that shitty file

brb need to find where that is located rq

[lost venture]

ok find where it is
go to where your game is located then you once you get to the bh3_data folder you can use search function or just follow the file path then find it then delete it (make sure game is closed FIRST then delete) then run tyour game again

[balmy light]

can i get the prophost link to download these?

[lost venture]

iirc neon uploaded them to his mirror serverhttps://github.com/neon-nyan/Hi3MirrorWiki/wiki so can try ig

[balmy light]

ok thanks

[thick python]

SEA:
https://hi3mirror.neon-nyan.org/sea/StreamingAsb/6_4_0/pc/HD/asb/

Global:
https://hi3mirror.neon-nyan.org/global/StreamingAsb/6_4_0/pc/HD/asb/

[golden dirge]

Thanks but I already reinstall it 🗿

[lost venture]

sometimes i wonder how the fuck do you got this shit memorize

[thick python]

Wait, you have 10022 error while Hi3Mirror Installed?

something ain't right

[thick python]

Cuz I'm the owner of the project

[golden dirge]

Yes I guess

[lost venture]

ik but the fact you just instantly know where shit is

[lost venture]

did you actually do the mirror

[thick python]

I saved it on my keyboard clipboard

[lost venture]

oh thats fucking why

i thought you literally just clicked to each of them

[thick python]

Uhm, I will try reindex it

[golden dirge]

[thick python]

No

[lost venture]

win v pin ftw anyway

[thick python]

Please restart your game now and hope it's already fixed @golden dirge

Should be okay for now

[night kernel]

so someone in my bracket have no name when i look at it on pc, but when on mobile, that guy have a name but not in normal/usual font, kinda stylish
can i fix this? should i install some font or something?

[merry summit]

Btw anyone from India knows how to swipe in SEA server? Google play store doesnt let me

[lost venture]

html coding in the name but yes possible

[lost venture]

india is defaulted to glb in playstore aint it?

[merry summit]

Yeah, but i dont want to start over

[lost venture]

what is the name of your game?
honkai impact 3 = sea
honkai impact 3rd = glb

[merry summit]

Honkai impact 3

[night kernel]

huh, so thats why some players have no name
so no fix?

[lost venture]

you can use codashop

[merry summit]

Hmm okie then

Thanks

[lost venture]

no idea what exactly but its just simple html code of like <color = red>sav</color> or something i am a very rusty with html

[night kernel]

its just the font, there r no color or any special stuff, i dont think html code in play here
the font looks distorted tho, looks like one of those death metal band logo

maybe something equivalent as webdings fonts, i cant even read it properly but it think it says "KILIAN"

hmm, weird stuff

[brisk fog]

Hey guys i'm having the "Failed to integrate/check resources" error message. Do you have any solution that may help? I have enough storage and already reinstalled the game, internet connection is good and stable.

The verifying process just reaches 100% and this happens

[stoic reef]

Those download files are corrupted, please go to where your game is installed (by default it's c:\program files\honkai impact 3rd\games) and then go to the bh3_data\streaming assets\asb\pc folder and delete all the files shown in the error message. Then redownload then from here https://hi3mirror.neon-nyan.org/global/StreamingAsb/6_4_0/pc/HD/asb/

(Might need to do this a few times or more. The error message doesn't show more than a handful)

[brisk fog]

I will try that, thank you so much!

[stoic reef]

Yw!

[brisk fog]

it doesn't seem to work

but i'll keep trying

just fixed one of the corrupted files but the other 3 are still damaged

[stoic reef]

yeah if you keep getting that error that means that either a looot of files got corrupted or some of the new ones got corrupted too. i think the record was over 21 files needing to be deleted but yeah if its recorrupting the same ones then you might want to try restarting your router and/or using a VPN to help (3rd pin has a good free VPN if you dont have one)

[brisk fog]

okay

thank you again!

[stoic reef]

np!

[brisk sable]

I always get "Player data not synchronized" in co-op. Haven't been able to play since I started. Playing the PC version, logging out and in again doesn't resolve the issue

[stoic reef]

could be a couple of things, i'd try first clearing your cache and see if that fixes it (note that this will make you manually log into the game again so make sure you remember your login info) #🔌technical-help message

and if that doesnt fix it then its a connection issue and the 3rd pin has stuff to try and fix that

[steep lantern]

does anyone know what the 700+ mb update is

[stoic reef]

its probably the new story stuff thats starting soon

[steep lantern]

ogei

ty

[stoic reef]

np!

[brisk sable]

It hit me as I was trynna fix my co-op issue. I'll try again in the evening.

[stoic reef]

it hit you? either way if you still have issues with it this evening then we'll still be here

[crude furnace]

the download kept being stuck
any solutions?

nvm used vpn it worked

[brisk sable]

As in the prompt to download resources soon after it updated settings

[stoic reef]

Oh I gotcha

Also you said it's been happening since you started, does that mean it's been happening for like months or something?

[brisk sable]

2 weeks

[stoic reef]

I gotcha. Then yeah the stuff I suggested still might work. I hope it does

[spiral gorge]

How long will it take for me to get the rewards from the invitation event?

[stoic reef]

Which invitation, a returnee invite or something like that?

[spiral gorge]

Yeah

Maybe they haven’t done all the quests tho

[stoic reef]

Yeah they probably haven't finished all the quests or something like that

[next vine]

babe wake up new honkai mod just dropped

[stoic reef]

I think you meant to post this in a different channel

[next vine]

nope

literally idk why it's blue now

I love it but uhhhhhhh

god damn

[stoic reef]

Oh you mean the ground. Does it do that for other valks?

[next vine]

yeah... it goes back to normal after AE comes in tho

[stoic reef]

Oh sorry I didn't mean the support valks, I mean if you do the whole realm again with someone other than mei if it's still blue

I'm not at my computer so I can't test myself rn but I thought hoo mei did that, and it wasn't the realm itself doing that

Though I guess it might be a bug, no one else has asked about it so you could always report it to customer support #how-to-contact-cs

[random arrow]

is there an advantage to reinstalling the game with the update instead of just downloading the update on the installed game

[stoic reef]

not really. you'd redownload about 25+GB instead of about 700MB. i guess reinstalling every now and then isnt bad to keep the game installation fresh but theres no real advantage

[random arrow]

a honkai update us 700 mb?

wha

or r u a mobile player

[stoic reef]

the update that came out today is 700MB

i assumed you were talking about that

[random arrow]

there was an update today?

oh my god

where can i find the update patch notes

[stoic reef]

but if you're talking about the big version updates like from 6.3 to 6.4 or something like that those are still way less downloading than reinstalling teh game so still not an advantage. at most they're around 10GB vs closer to 25GB if you reinstalled

[stoic reef]

they've never done patch notes

[random arrow]

ah ic

so like how do yallknow whats new in these small updates??

[stoic reef]

its always whatever new content is happening next

the next main story bit is opening soon so its probably that

[random arrow]

ahh

[stoic reef]

other times its right before a birthday cg

[random arrow]

no i mean like an advantage of saving storage

in case i have a very limited storage

[stoic reef]

you dont save any storage by updating vs reinstalling.

the only things that dont get deleted is event data and that usually is pretty slow to add up. if you reinstalled once a year then you'd save less than a GB (usually)

[random arrow]

ik the process takes longer

[random arrow]

ahhh

cool

tysm

[stoic reef]

np

[next vine]

apparently

[stoic reef]

then yeah, its pretty clear at this floor that the floor texture is bugged out, if you zoom in you can see it pretty easy. reinstalling should fix that tbh but if you dont wanna try that yet then i'd recommend going to customer support

[next vine]

even the victory screen

[stoic reef]

yeah if you zoom in on the floor in the second to last screenshot its very clearly bugged out

its got like static lines and stuff

though i guess its possible a graphic driver issue caused that, but probably just a bugged texture file

[next vine]

idk on my phone it's fine... I hope it's just my graphics card, I'm using Intel Iris XE Max

[stoic reef]

well either of those would not happen on a different device, i can help check if your drivers are up to date by looking at your dxdiag (instructions on how to get me that can be found here #🔌technical-help message)

but also maybe reinstalling the game would work. but intel irix xe max is powerful enough to handle the game fine

[north oriole]

anyone can help me?after update appears like this

after i search folder can't find this wmv

[stoic reef]

for 10014 go to \Honkai Impact 3 sea\Games\BH3_Data\StreamingAssets\Asb\pc and delete that specific file

or both files in your case

oh and make sure the game is closed while you do this

[north oriole]

oke i will try

@stoic reef

cant find the folder

[stoic reef]

the windows search probably cant find it. do you know where your honkai game is installed?

if you dont you can find it in the launcher settings. by default its c:\program files\honkai impact 3

[next vine]

I just updated the drivers tho so idk

[stoic reef]

well if you're sure your intel graphics drivers are up to date then like i said i'd recommend reinstalling the game if possible

[next vine]

:(

[stoic reef]

or if you dont want to reinstall cuz internet's not good or something try customer support like i said too lol #how-to-contact-cs

maybe they have a way to fix it without reinstalling

[north oriole]

yeah i know but still cant find error file

[stoic reef]

whats your asb\pc folder look like?

[stoic reef]

can you click on the name column twice to arrange it alphabetically and sent another screenshot? it should start way before F

[stoic reef]

looks like the game already deleted the one that started with e1fe6, make sure the other one is gone too and reopen the game and it should try to download them again

[stoic reef]

oh and if it happens again, just go here and manually download the ones in the error message https://hi3mirror.neon-nyan.org/sea/StreamingAsb/6_4_0/pc/HD/asb/

and put them in your asb\pc folder (overwrite if needed)

to manually update it

[craggy adder]

may i get to know why this recent "mini-update" for Honkai required between 500 and 700 MB?

[stoic reef]

they dont release patch notes but since most of it was asset files and the fact the main story is continuing soon i suspect its assets for the next main story bit

[north oriole]

Ty can play after update manual

[stoic reef]

noice!

[snow anvil]

hello i encountered a problem in this cg, and newer cg. anyway to fix this?

[zinc quarry]

my internet is working fine and fast on EVERYTHING except honkai

whyyyyyyy

[silver urchin]

Hello how do I make my bridge moveable/shakable I'm on mobile and I can't find the option to do it

Is there a specific download or button I need to do it

[stoic reef]

connection issue, something in between you and honkai specifically is throttling your connection. please check out the 3rd pin

[gray nest]

Is there a way to save storage by lessening the amt that honkai takes up? Kinda like the battery saver option on honkai but for storage 😭

[stoic reef]

not really, if you already chose the basic resources while downloading there isnt a way to get it any lower. if you didnt chose that option you can reinstall and select the basic resoursces option which basically doesnt download everything and then downloads whats needed as you play

[gray nest]

Ill try that, ty!

[stoic reef]

does it do that after your games finished updating? like with any other in game cg's or anything cuz the cg's that play while downloading can freeze/pause especially if you have slow internet because its downloading/updating while playing the cg.

[stoic reef]

yw!

[violet osprey]

can anyone help i was trying to download the story update on my sea alt and this keeps popping up (it updated just fine on my NA main this morning)

[stoic reef]

are you using the hi3mirror? try using a VPN instead

@thick python for when you're available, more 10022's?

[violet osprey]

i turned on my vpn and its still giving the same error (ill try rebooting it and see if that works)

[violet osprey]

well it worked

[thick python]

Not sure but I just reindexed Hi3Mirror server a few hours ago

let me reindex it once again

Kinda weird

Okay, done

[stoic reef]

idk, maybe just the client needs to be restarted but thanks again!

[brisk sable]

I'm on EU server, when I use Proton VPN which places me in the Netherlands I get this download notice but when I exit and login w/o a VPN this notice isn't there... how come?

[stoic reef]

that sounds like that without the VPN its not connecting right to the server so its not noticing the update that came out earlier

that would explain the player data not synced error you were getting earlier if your game isnt updated

[brisk sable]

Will try co-op with and w/o VPN once it's done verifying

[stoic reef]

ok that sounds like a plan! keep us updated

[gusty widget]

guys, does hoyo calls you just to verify phone number?

[stoic reef]

no they would text

[gusty widget]

oh thank god i didn't answer it. It was a coincidence that a spam caller calls me when i'm trying to bind my acc

[gusty widget]

thank you btw, ah and one more question, do honkai has 2fa?

[stoic reef]

yes they do 2fa, if you log in with a new device or try to do any kind of account change like reset password, link something new like facebook, unlink something it will need a verification code sent via email or text

[gusty widget]

okay i'm relieved. tysm for the answer

[stoic reef]

yw!

[brisk sable]

Co-op working fine on VPN. Can't test with VPN off as I can't find matches. My only concern is whenever I switch back to no VPN Honkai downloads ~100mbs updating settings. I'll see again next week when I switch to VPN for co-op

[stoic reef]

it should hopefully be fine, usually whatever isp is causing the connection issue fixes it within a week or two so hopefully it wont be needed next week

[brisk sable]

i truly hope they can undo the trouble i keep facing

[hushed lynx]

I got a question. I bought myself a ps4 controller today so I could play honkai impact on my android phone. It successfully connected but i couldn't play. Am I doing something wrong??

(I'm probably going to return it and buy a ps5 controller instead. TwT )

[odd wedge]

HI3 android client does not have controller support.

[hushed lynx]

I played today with a ps5 controller and it worked. ;-;

The ps4 one didn't. It's confusing me.

[odd wedge]

the nani?

[odd wedge]

Unfortunately, that's the case. It's cool that you could play with the PS5 controller tho.

[hushed lynx]

I'll return it tomorrow. ;-;
It's just that I was really looking forward to it.

And thank you for replying. I really hope that it will work tomorrow... 😭

[stoic reef]

Wasn't there some mihoyo branded controller that worked on mobile? I might be misremembering tho

[odd wedge]

Does it specifically work for Honkai on Android?

[stoic reef]

idk, i remember bull and lestan talking about it. lemme dig up that conversation

oh nvm, the conversation i was thinking about was a hoyo branded controller with macro buttons. nothing to do with android

[broken lark]

how do i go back to chapter 33 on the event story cause im stuck on 34

[stoic reef]

click the little moon icon in the bottom right corner

of the stage select screen

[broken lark]

okay thx

[stoic reef]

np!

[snow herald]

sorry if this isnt the place to ask this, but how can i track the artbook shipping?

[stoic reef]

its ok, there isnt really a good place to ask that but as far as your question goes, they havent provided tracking numbers for any of the shipments. they shipped late jan and will take 1-3 months to arrive. I guess you could maybe ask customer support if they have a tracking number but since they have not given them out im not sure they'd have a tracking number for you

[snow herald]

ok thanks

[river flicker]

Help, i don't have any of these files :(

[stoic reef]

did you check in your \Honkai Impact 3 glb\Games\BH3_Data\StreamingAssets\Asb\pc folder?

[river flicker]

Yes :(

[stoic reef]

then go here to download them manually and put them in your asb/pc folder https://hi3mirror.neon-nyan.org/global/StreamingAsb/6_4_0/pc/HD/asb/

[river flicker]

Thank u

[stoic reef]

np

[odd wedge]

bruh

[stoic reef]

yeah thats a looot of corrupted downloads

[harsh ermine]

How do I fix this

[stoic reef]

for connection issues like that please try the stuff in the 3rd pin #🔌technical-help message

[harsh ermine]

Alright will do 👍

[harsh ermine]

Unfortunately none of those works but thanks for trying to help

Btw this error applies to every web event

[stoic reef]

nothing else in the game though, just every web event? how long has this been going on?

[harsh ermine]

Uh since I started playing it last December

[stoic reef]

oh that would have been helpful to know

[harsh ermine]

Didn't care much about rewards so I just ignore those web event

[stoic reef]

then yeah thats not a connection issue

might need to reinstall the game, or make sure your antivirus allows zfbrowser (an additional app that runs with the game to display the web events since they're technically web based content and not designed for in game)

[harsh ermine]

I just reinstall this game actually

Btw never heard of the zfbrowser

Might check into it

[stoic reef]

actually, you're on pc right?

or are you on mobile

[harsh ermine]

Mobile

Android to be exact

[stoic reef]

ah, then you wouldnt use zfbrowser i think since thats mostly a pc thing.

another question then, is your default browser set to the manufacturer default (like samsung browser) or anything like that?

or whats teh default web browser in the phone settings?

[harsh ermine]

I set it to chrome

[stoic reef]

hmm, cuz sometimes leaving it to not chrome can mess that up.

but if you've even tried like a VPN and stuff and reinstalled then im not sure what could be causing the issue. its not a general connection issue cuz the rest of the game works so that implies its a game file issue but you've reinstalled. maybe make sure that your phone OS and chrome are up to date and that chrome is still set to the default (it can get changed sometimes) and if none of that helps i'd recommend contacting customer support #how-to-contact-cs

[harsh ermine]

Maybe I'll just ignore this error since I can still play the game normally

I doubt customer support has any solutions

[stoic reef]

well if they've never heard of this issue either they'll get some info and send it to the dev team to investigate and they should at least have an idea since they actually made the game. but there's a good chance, they're the official customer support for the game. this discord channel is just captains that like helping people and are sort of technically minded lol, my point is is that they get a lot more issues being reported and stuff like that than in here

[harsh ermine]

Sorry I didn't think of that

Yea I'll do that

[stoic reef]

lol you're fine! its up to you of course if you care enough, im just sorry that i didnt have any more ideas on how to fix it

[harsh ermine]

Yea I can't blame you since I've tried every fix possible

Thanks again

[stoic reef]

np!

[harsh ermine]

Weird that the problem seems to be webview related but I still can access customer support lol

[stoic reef]

hmm then yeah its definitely just whatever handles the web events, but you'd think that reinstalling would fix something like that. weird

[harsh ermine]

This error happens when I clicking on any valkyrie guide too

Something like this (I just started playing this game)

The guide loaded fine but suddenly close by itself

[stoic reef]

yeah the guides use the web viewer like the events. maybe the customer service is working because it doesnt have any animated elements

[harsh ermine]

This is confusing

[stoic reef]

idk what it could be either from everything you've tried but i hope that they get you a solution soon

[static obsidian]

I got muted in game and I got literally 0 clue why. Is there a place I can see why?

[stoic reef]

cuz reinstalling should eliminate a broken file issue. using a VPN would eliminate an issue in the middle of your connection to honkai, restarting your router or even using a different wifi all together would also fix connection issues and its only with animated web event stuff. idk all the obvious stuff you've already done stuff to fix

[stoic reef]

wdym by muted? like whats the error say?

[static obsidian]

It just says I've been muted if I try to talk in game.

[harsh ermine]

Yeah man hopefully

[stoic reef]

could have been someone reported you, or you accidentally said something (especially if you're on mobile and your autocorrect said something) either way you have to contact customer support about it, we're just captains like you so we cant fix it or know for sure why #how-to-contact-cs

[static obsidian]

I wasn't asking yall to fix it, I wanted to know if there was a place to go to figure out why.

It seems like they might have just mass muted people in room 1 though because it's oddly dead.

Which is pretty scummy, but it's whatever.

[stoic reef]

i gotcha, but idk about that, might have been a server issue or just coincidence. but yeah the place to go to figure out why would be customer support

[snow anvil]

yes after the updating finished it still freezes, while some older cg is perfectly fine, basically all cg after elysian realm story have this problem

[stoic reef]

are you using a pc or mobile?

[worldly cipher]

Oh Hi3 SS folder is on the main file itself not in the documents anymore

[stoic reef]

yup

[lost venture]

i asked about thsi actually i beleive 2 patches ago cause i was wondering why was bh3rd pics in the pictures tab aint showing

[snow anvil]

pc

[harsh ermine]

Turns out the sole factor for this problem was my ad blocker

Bruh

The customer support replied back but they only ask me to turn off/on router as I expected

I'll just put whatever honkai stuff into whitelist

[stoic reef]

oh wow i didnt think of that but i guess if the web events animated stuff is technically a popup then the ad blocker would grr at that. thanks for letting me know! Now that i know i'll be able to help the next person with this issue but thats still weird. I'm glad you got it figured out though

[stoic reef]

hmm, it might be an outdated driver or something like that causing it to freeze, can you give me the screenshots from your dxdiag from these instructions? #🔌technical-help message

[harsh ermine]

It's more related to root-based ad blocker such as AdAway that basically blocked every ad in the system

Just make sure to add these hosts to the whitelist:
www.google-analytics.com
www.googletagmanager.com

[stoic reef]

ah i see, thanks for the urls!

[worldly cipher]

I was confused a little about adblocker blocking Honkai

And I realized the adblocker is a android app not an extension

[stoic reef]

can i see the display tab too?

cuz so far with the system tab everything looks ok, as long as you arent running a lot of extra programs while playing your ram amounts and windows version is ok

[snow anvil]

of course

[stoic reef]

thanks, as soon as you can get me a screenshot of the display tab of dxdiag then i should hopefully be able to figure out whats causing them to freeze

this one specifically

[stoic reef]

thanks, give me a minute to look at it

[snow anvil]

thank you, take your time

[strong thistle]

https://www.amd.com/en/support/apu/amd-ryzen-processors/amd-ryzen-3-desktop-processors-radeon-vega-graphics/amd-ryzen-3-0

https://tenor.com/view/capoo-bugcat-cute-smile-smirk-gif-26565846

[stoic reef]

too fast

[undone pond]

how can i get rid of this wut da hell

[stoic reef]

go ahead and update your drivers from the link delta provided, yours are a couple of years old so that might be the issue.

if updating them still doesnt fix the issue then its likely a few broken cg files so your best bet at that point would be to reinstall the game (or if you dont have the internet to do a full reinstall then you can go to your honkai installation folder which is by default c:\program files\honkai impact 3 sea\ and then go to the games\bh3_data\streamingassets\video folder and delete everything in there to just redownload the cg's and nothing else, if you just delete the cg's in teh video folder then make sure the game is closed when you do this)

[strong thistle]

@undone pond @stoic reef

[undone pond]

[stoic reef]

[stoic reef]

wouldnt you just need to install the media feature pack to get it to go away?

[undone pond]

i already installed that

[stoic reef]

though windows or collapse?

[snow anvil]

alright thank you, it's probably that, because no numbers can described how many times i reinstalled tge game

[undone pond]

collapse

[stoic reef]

maybe collapse didnt install it right, i'd try making sure its installed via the windows settings? if that doesnt help then idk i'd wait on neon

speaking of which

[thick python]

Do you use Pro N version or just Pro?

[thick python]

[stoic reef]

hopefully, could also try lowering the graphics and testing a cg if updating the drivers doesnt help

[undone pond]

idk im using this

[strong thistle]

WIndows Insider = Beta version of Windows , Its released early for Testing
mostlikely its because of that

[stoic reef]

sounds like the insider preview just doesnt have media feature pack as an option

[waxen sluice]

anyone knows how to change language in asia server? im stuck in traditional chinese

[stoic reef]

cuz yeah like delta said, its for beta testing basically and isnt fully functional

[stoic reef]

the SEA server? and are you talking about the language in like the menu and stuff or the cg's?

[waxen sluice]

no its asia (崩坏 3rd)

not china server either

i think its hk tw mo

[stoic reef]

ah then thats why

Server clients and its languages
CN: CN
JP: JP
KR: KR
TW: CN (traditional)
SEA: CN, EN, TH, VN, ID
GLB: CN, EN, DE, FR

[waxen sluice]

oh

[stoic reef]

no option to change

as its the only language in that region of the game

[waxen sluice]

really sad why they couldn't even add the option for english at least

but they still have jp va

[stoic reef]

thats cuz every version of the game outside of the cn server gets the jp va for audio. its impossible to get anything else

[strong thistle]

||Enterprise Versions||

https://tenor.com/view/capoo-bugcat-cute-smile-smirk-gif-26565846

[stoic reef]

but the written language lack of options is to save on space though, adding an extra language adds more space than you'd think and honkai is still first and foremost a mobile game so they only have the most common language for that region available

[waxen sluice]

the amount i had to download for asia and global was siilar

[stoic reef]

i know, its about a 300mb difference iirc

[waxen sluice]

300 mb for the entire story and all the menu text shouldnt be much

[stoic reef]

which now that the game is over 20GB is not that huge of a deal, but when they made the servers back in the day and the game was like 10 ish GB it was a huge amount of space

[waxen sluice]

and they could still just add a option to download extra

[stoic reef]

true, they could. you can go ahead and ask customer support in game and hopefully they'll add it in as an option soon

but for now its just not possible

[waxen sluice]

im just gonna play sea then

[uncut kraken]

is there a asia server?

[worldly cipher]

@strong thistle is really a beast

[stoic reef]

there are 5 servers, here they are with their languages
CN: CN
JP: JP
KR: KR
TW: CN (traditional)
SEA: CN, EN, TH, VN, ID
GLB: CN, EN, DE, FR

[uncut kraken]

cuz i still play on eu servers

[worldly cipher]

So yellow Luna and Delta when?

[stoic reef]

but your account wont switch over to another server so if you play on another one you'll start over

[uncut kraken]

isnt there any transfer option?

[waxen sluice]

actually what are the differences between sea and global, apparently sea is more sweaty but does that make a difference on your rewards or something?

[uncut kraken]

i want to be on sea....

[stoic reef]

no, account transfer isnt a thing. the account system was never designed to have that functionality so its just not possible unless they overhaul the whole thing.

[worldly cipher]

Android
Honkai Impact 3 = GLB
Honkai Impact 3rd = Sea

Pc
Honkai impact glb = GLB
Honkai impact sea = SEA

[stoic reef]

idk what you mean by more sweaty but other than anniversary events being on different dates there is no difference in the events/gamemodes/rewards of glb vs sea

[uncut kraken]

ok

[uncut kraken]

i have glb

[waxen sluice]

oh

[worldly cipher]

No difference at all except time of events

Where SEA is a little early and GLB will wait a couple of hrs

Tho there are anniversaries

[waxen sluice]

can you delete all data of an account and restart or do you have to use another email

[stoic reef]

you may be thinking of the cn server which allegedly gets more rewards than glb/sea servers. but they've also had the game much longer and stuff

if you log into another server you can use the same login info. it'll just make a new account for that server. only 1 honkai account per server

[worldly cipher]

Sweaty??? I assume competitiveness of captains on that server .... SEA and GLB has both same competitiveness

[stoic reef]

the art book contest says otherwise lol

[worldly cipher]

Oh I mean is Abyss and stuff

[waxen sluice]

its like in genshin, the japanese players i saw almost always had very cracked builds

[worldly cipher]

True

1 Hoyoverse to play them all

[stoic reef]

theres more people playing on SEA but not to the point where you wont find co-op in global, co-op is same. and yeah abyss and stuff is same level of competitiveness cuz its broken up into ranked brackets

but theres no real difference in teh servers. but as far as your genshin example, all the japanese players play on the JP server

for honkai at least

they have their own server

[waxen sluice]

yeah ik

[worldly cipher]

No real diff tbh here in SEA we also have cracked players

[stoic reef]

glb gets big spenders too who only play on keyboard for frame perfect combos cuz less lag. its teh same for both sea and glb iirc

[worldly cipher]

So no need to fight between which server is the best .... pick what you like

[stoic reef]

mhmm, though if you can get used to it i believe keyboard reigns supreme over controller on pc. you are like one with the machine

[worldly cipher]

You can always play in other server tho in CN ..... yeah you gotta do some stuff before playing in CN because iirc CN has different account system

[stoic reef]

true, for cn its not easy. but oh well its how it be

[worldly cipher]

*muscle memory is really

[waxen sluice]

does it really matter that i wasted 6 pulls on my global account (chap2) or should i restart

[stoic reef]

well that and you are basically getting practice in for playing the moonlight sonata during abyss lol

[worldly cipher]

Only pull 10x on the banner you want

[stoic reef]

if the starter event is over i'd recommend restarting. but the #💁gameplay-help would be able to inform you better on that

[worldly cipher]

You're still new so you'll be fine

Tho just like Luna said #💁gameplay-help is the way

[waxen sluice]

ok thx

[thick python]

Mhm, Aight. Gonna investigate that later

[worldly cipher]

@thick python @stoic reef @strong thistle

Nearly forgot

[stoic reef]

Also @cosmic lion wherever you've been

[thick python]

Ay, Huggy

[thick python]

U too

[worldly cipher]

I always ask this question
"Luna / Delta / Neon yellow when?"

@odd wedge is being left out
So .....

||Slothy green when? ||

[stoic reef]

i'm pretty sure its just that their windows 11 pro insider preview build doesnt support the media feature pack but im still looking into it

[worldly cipher]

Just from the word "preview" you know there are some functions that isn't there

[stoic reef]

well yeah its a beta test pre-release build of a future build

[worldly cipher]

Can he switch back to good ol win10?

[stoic reef]

not really lol

i mean y es

but not easily

[undone pond]

i can, but im lazy af lel

[worldly cipher]

Driver downloads and other stuff is really Ass

[thick python]

Yeah, that's what I'm thinking of actually

Anyway, what build you're on right now? @undone pond

So I can test it right away

[stoic reef]

25300.rs_prerelease.230210-1451

[undone pond]

25300

dev build

[thick python]

Ah, the latest one.
I haven't update my Dev Preview build to that lel

Got it. Thanks

[undone pond]

oh btw im using um

tiny11 thingy

[thick python]

Oh, Is it?

[undone pond]

ye

[thick python]

Yep, I've tried that before and yes, the issue does exist

Happened on me too

Will check that later

[stoic reef]

oh tiny11? i havent tested it at all but i would not be surprised in the slightest if it just didnt have the option since it is essentially a very slimmed down copy of win11

though i was not aware it worked with dev builds

[thick python]

Yeah, I even tried to install the Media Pack manually but turns out, It doesn't have any effect

weird

[thick python]

Yeah, That confused me a little bit

[stoic reef]

well doesnt the media pack rely on already existing libraries?

[thick python]

[thick python]

It is

But It doesn't even get listed in Feature pack List

[stoic reef]

yeah so if the prerequisite libraries dont exist then it can be there but wont be properly functional.

ah i see

[stoic reef]

i guess since it is just a custom image as long as it has the ability to update you could in theory update to a dev build which would cobble its limited new stuff on top of the currently limited stuff lol

[brisk sable]

does the shadow of her gauntlets always show?

[stoic reef]

yeah

[brisk sable]

no kawaii shadow

[stoic reef]

i think when they first built the shader model of that character their gauntlets were always out so it made sense back then

[gray haven]

why do redemption codes never work? always says invalid

[stoic reef]

invalid or already claimed?

[gray haven]

invalid

[stoic reef]

then its either for the wrong server or if you're copy pasting it might have added a blank space somewhere

i'd recommend manually typing it

but if it says the redemption code is already in use then that just means its already been claimed

[gray haven]

ill give that a try, thanks!

[stoic reef]

np!

[odd wedge]

I become ||white||

||roleless||

[worldly cipher]

[humble portal]

hello, does anyone know how to fix this?

[stoic reef]

Please go to this folder and make sure that its deleted (close the game first) Honkai Impact 3 glb\Games\BH3_Data\StreamingAssets\Asb\pc and then reopen game

if that still doesnt fix it then if your on the global server then go here to manually download it and put it in your asb folder https://hi3mirror.neon-nyan.org/global/StreamingAsb/6_4_0/pc/HD/asb/

if on sea then here https://hi3mirror.neon-nyan.org/sea/StreamingAsb/6_4_0/pc/HD/asb/

[humble portal]

Just asking, but are these corrupted CG files?

[stoic reef]

they did get corrupted while downloading but they're not cg files. honkai uses .usm for their cg files. these files are assets like textures, animations, shaders, models, etc

[humble portal]

ahh i see

just to make sure I delete the right folder

it's this one correct?

[stoic reef]

dont delete the entire folder, just that one file if its there (sorry i should have specified just that one file)

[humble portal]

is it pc.meta?

[stoic reef]

no, if the file is there it would be named the same as what this error message says

[humble portal]

ohh i see, delete the one said in the message

[stoic reef]

mhmm exactly

[humble portal]

ight I'll try looking for it

[stoic reef]

and if its not there then go to the link i sent to manually download it

if it is there then delete it and then manually download from the link

also as a side note, that explains why that one particular one has been giving so many people issues. its the 3rd largest one in there

though 85MB isnt huge i guess some connections wah at downloading it

[humble portal]

I see I see

I downloaded the file

Ill try and boot the game again and check back

[humble portal]

many having the same problem as mine?

[stoic reef]

Just 3 or 4 but they've usually included that one file. One person got like 20 corrupted files lol

[humble portal]

must be rough for him looking for 20 different files with long coded names

Hope he was able to fix his game tho fr

hmm same message unfortunately

still can't get in

I did download the correct file

let me try again

[marsh bramble]

Guys

[stoic reef]

ok yeah try again, if it happens again then i'd recommend using a VPN while downloading since your ISP may be unstable (also make sure you're downloading from the right server link) but if you dont have a VPN then the 3rd pin has a good free one

[humble portal]

ohh you have a new free vpn now

ive been using cloudflare for a long time, i can finally replace it

[marsh bramble]

I was playing honkai a week ago then the game had to restart then an update happened then it crashed then it said i need to reinstall it(im on pc) then I've been downloading it for more than 5 times but it keeps saying i have to retry cz of my wifi then it restarts

[stoic reef]

yeah if cloudflare is having an issue that would explain why its been corrupting even manual downloads

[stoic reef]

the launcher update?

[humble portal]

i see, does the new vpn work for the genshin client too?

[stoic reef]

like the 10GB ish one?

[marsh bramble]

Yea

[stoic reef]

yesh it can assist connection issues with that

[marsh bramble]

Ye

[marsh bramble]

10.50 gb

[humble portal]

that's good to hear

[strong thistle]

@odd wedge @thick python

[stoic reef]

then yeah a connection issue is causing your download to be corrupted so its restarting. you can try this to manually update (#🔌technical-help message) it but if it restarts even after you have followed ALL the instructions then i'd recommend using a VPN before manually downloading, the 3rd pin has a good free VPN to use.

[humble portal]

downloading that vpn from the 3rd pin

trying again in a bit

[stoic reef]

okay!

[humble portal]

thanks for suggesting the vpn tho

[stoic reef]

np

[humble portal]

better than the 1kb/s from cloudflare

[stoic reef]

oof, yeah proton's free account plan is the only one on earth that does not have any data or speed limit so it'll go as fast as it can

and by "it can" i mean as fast as your internet + the connections in between you and where you're downloading from allow

[humble portal]

even if it's not from a neighboring country? Netherlands is a long way from SEA

[stoic reef]

yeah, it'll go as fast as not using a VPN for you, maybe even a little faster but at the least it should be as fast as a non-VPN connection

but dont use teh JP server, netherlands is the best node for SEA

[humble portal]

well I'll be damned

what's with JP?

[stoic reef]

the only way it wont is if they're having high traffic and have to throttle connections. but with JP idk, it just doesnt connect properly half the time to SEA. i suspect its due to honkai having a dedicated JP server

[humble portal]

hmm i see

then what makes netherlands different? less traffic I presume ?

[stoic reef]

its just physically closer internet wise to the SEA server

[humble portal]

ahh I see
also I'm finally in, Thank you so much for your help and patience

[stoic reef]

np, im glad you're in!

[odd wedge]

bao bao

[humble portal]

now I read the story and cri

[true solstice]

How to fix this issue.

[stoic reef]

can you send a screenshot after you click check details?

should have more info

[true solstice]

Alright

[stoic reef]

oof thats a lot, please go to this folder and make sure that all of the listed files are deleted (close the game first) Honkai Impact 3 glb\Games\BH3_Data\StreamingAssets\Asb\pc and then reopen game
and then then go here to manually download them and put it in your asb folder https://hi3mirror.neon-nyan.org/global/StreamingAsb/6_4_0/pc/HD/asb/
if on sea then here https://hi3mirror.neon-nyan.org/sea/StreamingAsb/6_4_0/pc/HD/asb/

[true solstice]

Alright thank you!

[stoic reef]

yw!

[true solstice]

Actually I'm on Android mobile i went to files but there isnt any honkai folder.

[stoic reef]

ooooh mb, i misread that error

[true solstice]

It's alright!

[stoic reef]

in your case what id do is restart the phone, then connect to a VPN (the 3rd pin has a good free one if you dont have one) and then relaunch the game and it should try to auto download the files again

[true solstice]

Alright thank you!

[stoic reef]

but since the issue was caused by an unstable connection to honkai corrupting the download then using a VPN should help stabalize it to make the download go through ok

[true solstice]

Thank you again!

[stoic reef]

np!

[valid frigate]

Technical is for Build? Or should I use Gameplay or the other?

[stoic reef]

technical help is for game errors/crashes, download issues and stuff like that. for builds/gameplay help then yeah #💁gameplay-help

[valid frigate]

Thank you!

[stoic reef]

np!

[river flicker]

Help

[stoic reef]

what happens if you tap confirm and then wait a minute without doing anything?

[stoic reef]

yeah tap confirm on that and dont do anything for a bit

it should do a download and then let you in

[river flicker]

I can't click it, i't doesnt matter?

[stoic reef]

its kinda frozen, just click on it a couple of times and then wait. if nothing happens for like 4-5 minutes then let me know

[river flicker]

Okie

Well, nothing happens

[stoic reef]

are you on phone or pc?

actually now that i think about it it kinda doesnt matter. heres what i'd recommend to next try

restart your device and just try it again real quick, if it does the same thing then close the game and launcher(if on pc) then connect to a VPN and try again, that should fix it. if you dont have a VPN then the 3rd pin has a good free one

[river flicker]

I'm gonna try that if it doens't work after the game download 2gb lol

[stoic reef]

lol ok, hopefully the 2gb download is what it was trying to do earlier

[river flicker]

[quaint sapphire]

Elysian realm S0 mobius 4/4 help

3rd run on inferno and i cant do it

[thick python]

Gameplay walkthrough/help here -> #💁gameplay-help

[eternal brook]

seeing this on my left screen isnt normal right

[silver urchin]

Help whenever I try to top up through web it says invalid account ;-;

It's really annoying the fact I tried multiple times

[lost venture]

what web?

cause only sea can use shit like codashop

while for glb you have to use google play (can install honkai pc that way) or use epic games

[silver urchin]

sdk.hoyoverse.com/bh3/event/topup/#/

[lost venture]

? why is that not a linked form

[silver urchin]

It's but it got deleted when I tried to send lol

Just add https://

At beginning

[lost venture]

dude

thats literally for sea

it doesnt work for glb

[silver urchin]

Mb

Which one for global

[silver urchin]

Oh

[lost venture]

https://play.google.com/store/apps/details?id=com.miHoYo.bh3global

this is one way, installing the pc version this way lets you topup via google play

however epic allows you to do paypal

[silver urchin]

Basically someone trying to top up for me but ig that won't work lol

[silver urchin]

O

[lost venture]

do remember yopu need to install honkai that way

then launch it once

then you can topup afterwards

[hushed lynx]

I got a question.
So I bought myself a ps5 controller today and I wanted to connect it to my android phone and play honkai impact. It works on my phone but it wouldn't work when I want to play honkai.

I tried it with a ps5 controller from a friend yesterday and it worked. What am I doing wrong???

[atomic sun]

btw they still dont have plans for raiden mei jp va voicelines on ch29-31? started ch29 and still nope 💀

[fallen island]

Trying to claim rewards but I don't have an additional tab

[fallen island]

This is a friend's screenshot btw

[rain pasture]

is the fps stuck it 60 inside the combat after the patch or just me ?

[gilded birch]

you have to be a returnee - not sure what the requirements are to become a returnee, but I'm quite sure its somewhere when you click the ℹ️ icon top-left of the page

[fallen island]

Okay thank you

[surreal meadow]

So i dunno if this counts as tech help but does anyone know how to purchase ingame stuff with an app store giftcard…

I dont want to waste money on a gc if it doesnt work

[stoic reef]

It's how windows does Fullscreen, not really honkais fault. If it bothers you then I think you can reduce the horizonal resolution of the game by like 5 pixels and I think that'll get it to go away

[stoic reef]

Hmm well tbh the isn't any controller support on Android so it's kind of a miracle that it worked yesterday. Idk if you're doing anything differently but if your friends controller works again then I guess there's something different about that specific controller, but it's not supposed to work regardless

[stoic reef]

Not that I'm aware of. The VA is in a lot of anime so I doubt she's got the time to do several full chapters on top of what she's already doing

[stoic reef]

If on mobile then yeah you can't change that but if you're on pc you can do this to change it #🔌technical-help message

[stoic reef]

With how Google is you'd need to make sure they the gift card is purchased in a not sketchy store and has to be used in the same game region that you live in. So like you'd need to live in Europe but otherwise yes it does work in theory.

You have to be in the mobile or Google play PC version of the game though to have Google play option when topping up

[surreal meadow]

Do i just have to click on the ingame pack and it will take the app store money?

[surreal meadow]

Im on apple…

[stoic reef]

When you click the in game thing it'll bring up the Google play pay page which will have options for posting with attached credit card or balance if you have it (you'll need to redeem the gift card first)

[hushed lynx]

Thank you so much for responding!! I'm probably going to visit that friend tomorrow to find out if it really works out or not. 😭 💕

[stoic reef]

Sorry I thought you meant Google play card. Then idk what exactly the menu looks like but as long as your purchase the card and live in the same region as your game then it should work too, no one's reported it not working

[hushed lynx]

Better

[surreal meadow]

Okayyy thank you so much for the help

[stoic reef]

Ok. I wonder if it'll work cuz like I said it's just flat out not supported which in technical terms means that they didn't add any code to make it work so it really shouldn't be. Either way your friend might have a lucky controller if it works on your phone but yours doesn't.

[stoic reef]

Np!

[hushed lynx]

Okay that makes me really worried. It better works tomorrow or else I'm going to get a mental breakdown. I PAYED 80 €

And thank you so much for your help. I asked around today and no one responded. Except you. You're a life saver

[stoic reef]

Well that's more of most the helpers in here are awake at day time in China or roughly there so everyone was just asleep

I woke up like 10 minutes ago lol.

But yeah I hope you kept the receipt to return it if you only got it for honkai cuz its not supposed to work

[hushed lynx]

Seriously??? And I was wondering why no one would respond hahahaha

Turns out everyone was just asleep

[hushed lynx]

The thing is... I bought a ps4 controller yesterday and returned it today so I could buy a ps5 controller instead. They looked at me as if I was plotting something ;-;

And u don't have to respond now. Have breakfast first XD

[stoic reef]

its ok, but yeah i remember you from yesterday. we said then too that there isnt any controller support for android version of honkai and were really surprised that your friends worked

[hushed lynx]

Now I feel famous XD 💅🏻
I was also really surprised when it actually worked. I'll keep you guys updated on whether it works out or not.

And sorry for taking so long to respond. My first language isn't English ;-;

[stoic reef]

Lol i just remember weird stuff for at least a couple of days. plus you can just look up mesasge history easy enough in discord.
Its ok you're talking fine!

[hushed lynx]

That means that your memory is really good!! I always forget everything and only remember unimportant things.

For example: I remember a whole lyrics of a song instantly but when studying i forget everything the very next day. 🤡

[stoic reef]

meh im like that too sometimes

but yeah i am curious if your friends works again tomorrow. though on the topic of androids and controllers be wary of any app that "magically" makes the controller work in honkai. a lot of them will trigger the anti cheat and can result in a ban

[dawn tangle]

so basically, I am not sure why, but the audio of my game keeps stuttering after I updated it, this also happened in the last small update when the new event came out. Could somebody know a fix? (Only Honkai is stuttering, thinks such as youtube etc. do not)

(uninstalling the game fixed the problem, but I do not really want to uninstall it again and redownload around 20-30 Gb again)

[stoic reef]

hmm, that would be due to a corrupted audio file during updating which is why reinstalling fixed it, do you play on pc or mobile?

[dawn tangle]

both, this happens only on pc though

[stoic reef]

i gotcha, then you can reinstall only the audio stuff by closing the game and then going to Honkai Impact 3rd glb\Games\BH3_Data\StreamingAssets\Audio\GeneratedSoundBanks\Windows and deleting ONLY the .pck files (leave the folders and the manifest.m and version.txt files.

then reopen the game and click on the red repair icon in the bottom left to check for assets, it'll redownload 8GB but it'll just be the audio files

[dawn tangle]

alright then, since its too late now and I need to wake up early, im gonna go sleep and try it out tommorow

thank you for the help, I'll write if I still got the problem : )

[stoic reef]

okay and yw!

[red magnet]

Can someone help me ? Everytime a restart my pc(turn on and off) The game dont open anymore , just the launcher. I alreadry tried using the repairing and the archive eraser tools in the launcher but it keeps dont opening

[stoic reef]

can you first double check in the task manager that theres not a bh3.exe running in the background and then if its there go ahead and end the process and then go to your honkai installation folder and go to the games folder and run bh3.exe directly and see if it opens?

[red magnet]

It opened , thank you so much !!!! I'll try to see if its something with the lancher. Sorry for bothering

[stoic reef]

no no its okay! no bother at all!

so yeah until you get the launcher figured out you can just do this to get into the game. one thing you can do to try and fix things is to go to your games installation folder and copy the Games folder to somewhere else and then uninstall the game entirely from the windows settings and then redownload and reinstall the launcher and then once its opened before you click "get game" you can close the launcher and copy the games folder back into where its supposed to be so that its not fully reinstalling the game, the launcher will just detect the game and go "oh im up to date cool" and that might fix it with minimal reinstalling

[spark stone]

a silly doubt, if i initiate hi3 direct from bh3.exe would i face some risk from ban or something?

[stoic reef]

nope, you're just opening the game directly, the launcher wont update it cuz you're not opening through the launcher but theres nothing about that in the tos

[spark stone]

oh thanks,asked cuz since in-game anti-aliasing was making the gpu goes to 80ºc on some cgs (rx 570 4gb), i did disable it and though of using amd software one to see if i get less temp with it on

[tidal wedge]

My dub language is cn, why are cutscenes still in Japanese?

[stoic reef]

i gotcha, yeah the games graphics are getting real good these days so they can stress out something like a 470 if on higher graphics settings

[stoic reef]

thats cuz for every version of the game other than CN server the cg's are in JP dub. the pins in here have the CN cg files though to change it but the subtitles will be in CN too if thats ok with you (the subtitles and dubs cant be changed due to how .usm files work. they're baked right into the video file)

so basically the cn files are cn sub and dub and the rest are jp dub

[tidal wedge]

Oh 😭

[stoic reef]

yeah, on one had its annoying how theres no way to change the subtitles of videos anymore but on the other hand the issue tons of people had with subtitles just not showing up for a lot of cg's isnt a problem anymore since they're baked right into the video

[strong thistle]

@stoic reef

[stoic reef]

[tidal jungle]

Wait, does Codashop not offer double Crystal top-up anymore?
That's a legitimate scam then and keeps fcking over overseas players more and more

[stoic reef]

if you're talking about first time double bonus then codashop has never offered that

at least not in like years

[tidal jungle]

never buying xtals again then, not even slightly worth the money

[crystal sandal]

Is there any 6.4 cn cg download?

[stoic reef]

not yet, they've been really busy and dont have access to their main computer and stuff but the pin will get updated when it does

[crystal sandal]

Nice, ty!

[stoic reef]

np!

[thorny girder]

So I upgraded my iPhone & login & tried to clear out some old weapons & this pops up

[stoic reef]

its an anti hacker thing, just keep using that same device for 1-5 more days and it'll let you do that

[thorny girder]

Ahhh thank you 🙏🏾 😭 I was buggin

[thorny girder]

Heaven sent 😮‍💨❤️‍🔥 I swear

[stoic reef]

lol you're all good!

[strong thistle]

@stoic reef #mod-recruit

https://tenor.com/view/capoo-bugcat-cute-smile-smirk-gif-26565846

[stoic reef]

||skip yellow go straight to green||

[strong thistle]

https://tenor.com/view/capoo-cat-work-gif-23725288

[strong thistle]

||im still waiting for Restricted recruitment ||

[rain pasture]

i don't know why but it still stuck at 60 before the patch was fine work with 120 fps and pc player

[wheat rock]

I need help on my acc

It seems like my acc still existed but when I log in to the game using the credentials

The game thinks it's a new account
Now I can't log in to my old acc anymore

[stoic reef]

probably better graphics from the adjusted the max recommended fps if it was at the line of not having 120fps before. cuz on pc it also only shows higher fps if the game thinks your card can handle it

[stoic reef]

do you know around when you last played?

[wheat rock]

Probably a 1 to 2 years since I played honkai

[stoic reef]

then pleaes read my guide in this pin #🔌technical-help message

it should tell you all about how to get your account back

[rain pasture]

for sure it can handle it pretty easily

[stoic reef]

im sure it can, thats why i linked you a way to custom set the fps cap to literally whatever number you want lol

but after the update the game probably thinks its not good enough anymore

[rain pasture]

Thanks anyway for the help

[stoic reef]

np!

[cerulean blade]

guys can you help me, how can i get the rest of this CG?

[stoic reef]

you have to replay the stage(s) and dont skip anything

[cerulean blade]

If i may know, which chapter does the CG have, because the first time i played i didn't skip anything

[wheat rock]

Like I already did it multiple times

Id still ended up login into the new acc
Do I need to delete that acc first?
Also how do I know the server since there's no indication on mobile

[stoic reef]

are you getting a failed to link error?

[wheat rock]

Also this happens

[stoic reef]

then yeah you need to use a different hoyoverse account like my guide says. and if thre is no server indication then you're on SEA

[stoic reef]

i havent done it myself so im not sure actually

[wheat rock]

So I have to create a new Hoyo acc to get the acc?

[cerulean blade]

Oh ok thanks for helping

[stoic reef]

that or ask CS to help, but my guide has all the details on that

[stoic reef]

np

[wheat rock]

Btw if I send the new acc to deletion is that separated to my Genshin acc since both are using Hoyoverse acc and I'm a bit afraid

[stoic reef]

um they would need to recover your genshin too but CS can handle that, the whole thing will be several days of effort. if you're ok with just keeping track of two accounts then its much much faster to just make a new hoyoverse account to link to

[thick python]

[stoic reef]

||green when||

[thick python]

||No U First||

[atomic sun]

does still apply up to current whatever chap? or only till 31?

[stoic reef]

no its back for the current chapter, the VA started being able to do lines again i think the last chapter of ER, the elysium everlasting part iirc

and hasnt had any scheduling conflicts or covid since then so its all there after EE

[sand thicket]

will there be any notifs or anything for when the trail of comets art book ships or anything

or will it just show up one day

[barren sky]

is it just me, or are the hoyoverse accs suddenly logging out? like i have to log in again even when i haven't logged out

[stoic reef]

it'll just show up. its already shipped as of about a month and a bit ago. they shipped in late january and take 1-3 months to ship but they arent sending tracking links

[sand thicket]

kk

is there any way i can see the address i sent it to?

[stoic reef]

not really since its in the form that cant be accessed now that the submission window is closed. you could contact customer support and provide your UID and ask them to double check

#how-to-contact-cs

[sand thicket]

ok thanks a bunch!\

[stoic reef]

umm, im assuming you're talking about the game login and not the website login. it could be several things like a registry cleaner app or something else. you could try manually clearing your game cache if on pc (though this will reset all your settings) #🔌technical-help message or if on mobile you can go to settings > apps > honkai impact 3rd clear cache

[stoic reef]

np!

[native heart]

Question, I started my account on mobile, and I logged in with google there, I then downloaded honkai on pc later, but when I wanted to log in to my account, there wasn't an option for logging in with google, it just has Facebook and Twitter and I can't log in with my account

How do I get my account on pc?

[nocturne osprey]

I don't know if you can help but ,for some reason even though my Gamepad is connected it's not working

Is there an option to in game switch from mouse and keyboard to controller/ gamepad

[stoic reef]

go to account.hoyoverse.com and login with teh google option and then in the account security settings link something else like email or twitter, etc

[stoic reef]

not really, it just auto detects of the mouse is being used/vs the controller and auto switches between the two. i frequently use controller for stages and mouse for menu'ing.

its probably not detecting your controller at all, this is pretty much most of the stuff we know how to do to fix controllers so check this out #🔌technical-help message

also if you're using bluetooth, wired works way better overall

[native heart]

Okay it worked! Thank you

[stoic reef]

yw!

[lost venture]

upon further testing it seems thats its nvidia's fault on this for the mouse nopt showiung issue

[stoic reef]

oh? nvidia game capture or something like that?

[lost venture]

so yeh check it out if they have nvidia geforce

geforce experience

[stoic reef]

i mean most people do, its the auto updater for their cards, its harder to update your drivers without that lol

[lost venture]

after uninstalling it

[lost venture]

i just use tinynvidiaupdatechecker lol

https://github.com/ElPumpo/TinyNvidiaUpdateChecker if you want to check it

[stoic reef]

i use amd but i'll keep it in mind. sounds nifty

[strong thistle]

||i checked Nvidia driver website manually everyday ||

[stoic reef]

thats cuz you like looking at patch notes

[strong thistle]

https://tenor.com/view/capoo-bugcat-cute-smile-smirk-gif-26565846

[lost venture]

though prob betterto ask for sloth/art and such to know firsrt

for this shit even neon and buil to this matter

[stoic reef]

too late, my knowledge is already known

[lost venture]

so they can double check it themselves

[stoic reef]

you cannot unlearn me!

but i mean i'll look into the update checker. probably wont be needed since the amount of people that have geforce experience vs the amount that have it and also have the mouse cursor issue is pretty low so most wouldnt need to uninstall geforce experience. but i'll look into it before i recommend it to anyone

[lost venture]

yeh double check or look into it , cause for me it works fine

[strong thistle]

Nvidia Geforce Experience is known to have issue with the Game Input , For example if you have ever played the Hyperdimension Neptunia game series , you cannot use the Dualshock 4 / Xbox Controller , you need to click exit the nvidia geforce experience (For GTX and RTX series , Nvidia MX is not affected because they dont have the additional features , ShadowPlay , Ansel or more)

[lost venture]

this ^ i was playing with my controller with it a few years ago and it wasnt working and i had to scower the entire internet just to learn this

[summer siren]

My game keeps freezing

[lost venture]

https://discordapp.com/channels/418652140454674432/427673685026013184/1053511278020268073 mind doing this?

[summer siren]

Im mobile

[lost venture]

uh what phone?

[stoic reef]

what model of phone?

[summer siren]

Asus ROG phone 5 current storage: 124/128

Dw its not my storages fault.. its a gaming phone so it only runs on gamih

It provided a fan so if it overheated the fan would just make it cold agian

[stoic reef]

hmm, phones capable of running the game, is there any kind of OS updates pending for it or anyhthing like that?

[onyx rampart]

Hey guys, if I'm using dual monitors on my PC, how do I make the game play on the 2nd screen?

[stoic reef]

go into the settings (ai chan phone > settings > video) and change it from fullscreen to windowed mode, then drag the window to the desired monitor and change it back to fullscreen

[vernal wraith]

what controler works with pc?

[stoic reef]

they all do sort of

but honestly xbox style controllers (aka the ones with a b y x instead of triangle, etc) work best since honkai uses xinput from windows. switch pro and Dualshock controllers can sometimes have issues. also bluetooth sometimes has issues so your best bet is a wired controller with xbox buttons on it.

[vernal wraith]

oh thanks, i only have rog kunai 2, thats why it doesnt detect it

also why i cant change mouse keyboard bind

[stoic reef]

might try some of the stuff in this, this is all the stuff we know what to do for honkai controllers #🔌technical-help message

i thought you were asking what kind of controller worked since you were gonna buy one lol

[vernal wraith]

ty, its weird i cant use mouse in honkai like in genshin

[stoic reef]

you mean like for attacking and stuff? yeah its not bindable, the games fighting wasnt designed to be usable with a mouse and they never added it in since your non movement hand needs to control up to 6 other buttons apart from attacking and dodging so its not really usable like in genshin

[cosmic lion]

[thorny estuary]

think theres something wrong with elysian realm rewards atm

i've picked the same signet in two shallow sequences (trying to get those last 100 xtals from suits) and this just wont unlock

[cosmic lion]

Are you selecting the correct signet core before? The name at the end of the enhanced is the same for both cores just change the start of them (Dictum/Maxim)

[thorny estuary]

yes, it's core 1 and i got all core 1 stuffs in both runs

[stoic reef]

Maybe try restarting the game? If it's still happening it might be on the server side and you can contact customer support #how-to-contact-cs

[thorny estuary]

i wonder if i need to finish the run

i'll see how it goes, just sucks because i need those 20 xtals for a pull

[stoic reef]

Maybe need to finish it then yeah if it unlocks at the end of the run

But as long as you pick the dictum core one and then get the enhanced anatman it should unlock. Let us know if finishing the run unlocks it

[thorny estuary]

huh

i picked the wrong core 💀 but it was first on the list??7

embarrassing

[stoic reef]

its ok lol

next run should get it done

[thorny estuary]

happened with pardo too since i had that one incomplete w only one remaining

😭

[lost venture]

so luna something i noticed
funny thing is if you alt tab at some points like on abyss screen, honkai still registers your mouse even though you are alt tab and even clicking on another program, dont think is an overlay program but its interesting

cause i was scrolling through earlier and kept wondering why do i hear a weird sound from discord/yt thats from honkai turns out it was from honkai

[stoic reef]

hmm, that is interesting. I do know that if the game is full screen and you click out of it during lets say a loading screen the game doesnt actually close until its done loading and the next action starts so maybe its something like that

[lost venture]

i aint full screen im windowed

[stoic reef]

well still, if its "loading" or something it isnt running in the background

[lost venture]

best part it wasnt loading

[stoic reef]

thats why i put it in quotes since obviously that screen isnt a load screen

but the game might consider it one

if i had to guess

[lost venture]

weird 🤔

[stoic reef]

at least its not like skyrim that literally never lets go of the mouse, i cant tell you how many times i'll be scrolling through my inventory and then discord goes weeeeee with scrolling up lol

[lost venture]

the funny thing i have these convo usually with buil especially betterlauncher somehow being broken for me, literally I found so many bugs or errors on it

[cosmic lion]

It's normal to be confused, the game for the 2nd cores in the achievement page show the new cores like "signet ... 1" when the real signet 1 are in the game list that the "normal signet" idk if you can understand the mess I wrote

[stoic reef]

that is weird, i've been using it for years and never have had a single issue with it lol

[thorny estuary]

okay i did it right this time 👌 thanks everyone for pointing out i chose the wrong thing

[stoic reef]

noice!

[thorny estuary]

all of it for a cerulean flare

[balmy light]

sigh.... of course

[stoic reef]

rip internet stability, do you need the links again?

[balmy light]

yeah pls

[stoic reef]

#🔌technical-help message

[balmy light]

Finally done

I'll be back for the next major file download next time (probably)

[stoic reef]

but either way glad you're back in

[stoic reef]

[primal pasture]

If I download the steam client while having the official client installed, it's not gonna mess anything up right?

[stoic reef]

you'll start over at teh beginning, steam uses steamID to login, theres no option for hoyoverse login so you'd start a new account

[primal pasture]

Ye ik thats the plan

[stoic reef]

then no, having two clients wont mess anything up. i've got 6 different clients installed and its no issue

[primal pasture]

Lmao great thanks

[stoic reef]

np!

[primal pasture]

Just wanted to check just in case I accidentally lit a fire by accident

[stoic reef]

nah its fine, the only thing multiple clients would share is the settings and saved login data in the registry but steam would be affected by that

[primal pasture]

Icic, and does steam have a login page or would your acc be linked to your steam profile and only accessible if logged into it?

Just curious since I've never played steam honkai xd

[stoic reef]

lol its all good, so steam is "linked" (sort of) to your steam profile. so basically if someone else logged into their own steam on your computer and installed honkai through it they'd open into their own account. Theres no login page it just does the loading settings, tap to login (shows your steam profile name at the bottom) and then you're in the game, does that the first time and everytime

so as long as you're logged into your steam profile it will always log you in the same account no matter what pc you have. the downside is that since its not linked to any kind of hoyoverse account theres no chance for like twitch drops, hoyolab integration, stuff like that

[primal pasture]

Right so if you wanted multiple steam honkai accs you'd need multiple separate steam accs

[stoic reef]

yup exactly

[primal pasture]

Gotcha thanks

[stoic reef]

np!

[primal pasture]

One is enough anyway I just need to farm an alt for that invitation event xd

[stoic reef]

ah yeah, the good ol reliable way to use invite codes

[primal pasture]

The only viable way lmao

[stoic reef]

true, the average honkai player has talked so much about the game that anyone they know that would even remotely be interested in becoming a new player already has lol

[primal pasture]

https://cdn.discordapp.com/emojis/1044140291092906014.gif?size=64

[topaz kelp]

Often, Whenever I open my Ibis Paint app some Honkai Background Music Starts to play in the background. How I fix it..

[primal pasture]

[stoic reef]

do you make sure to totally kill the honkai app before opening the paint app?

[topaz kelp]

I didn't even opened it today/yesterday..

[stoic reef]

its possible its running in the "background" and for whatever reason Ibis is grabbing the music

[stoic reef]

restarted your phone since you last played?

[topaz kelp]

Mhm.

[stoic reef]

huh, now that is weird, cuz phones are great at not actually closing apps/games and instead putting them to sleep and it sounded like your Ibis app was waking honkai game up so its music started to play. are you on android or iOS?

[topaz kelp]

Samsubg Android Tab.

And before anyone says about the age of my tablet, I run perfectly fine 3 heavy apps with at least 10 GB.

[stoic reef]

the age of your tablet only matters if the game is crashing or freezing or something lol

can you try tapping on the three vertical lines in the bottom left next to the home button and see if honkai shows up in the "open" apps?

[topaz kelp]

it doesn't

I SWEAR TO GOD

[stoic reef]

is it possible its coming from an app like spotify?

[topaz kelp]

I don't have Spotify.

It seems it starts only when I open the app and carries on with other apps. It stops sometimes.

[stoic reef]

can you test something for me? put your device in airplane mode and then try again

[topaz kelp]

Okok.

Well it doesn't play so-

[stoic reef]

yup so looks like the internet was right

so this is unverified but a lot of people with that app are having the same issue, different music but same issue

[topaz kelp]

So what's mostly the issue?

ooo

So the issue ain't Honkai itself?

[stoic reef]

nope

the developers havent responded but what the general consensus (and it makes sense so i agree) is that since its the free version its actually playing hidden ads in the backround for revenue or something and you just happened to get honkai ads

and thats why putting it in airplane mode stopped it, cuz no internet = no ads

[topaz kelp]

Mine is a paid version, but still. I can't deny I don't get ads from Honkai.

[stoic reef]

ah i see, everyone else that had the problem had the free version

but its an ibis issue

[topaz kelp]

Yeah, thanks for help!

[stoic reef]

np, you can see other people having this same issue too here, i'd contact the ibis devs if its a problem https://www.reddit.com/r/Ibispaintx/comments/ocugbr/why_does_this_strange_music_keep_playing_in_the/

[stiff cosmos]

how to link hoyo account with phone number??

[stoic reef]

go to account.hoyoverse.com and log in and then go to account security settings and you can link your phone number there

[stiff cosmos]

yeh, its ask for verification codes, which i havent got it

[stoic reef]

double check your spam folder and stuff but if its still not sending even after the (send) turns to send (50s) or something like that then contact customer support #how-to-contact-cs

[stiff cosmos]

its not a phone call for verification codes (phone number) right?

[stoic reef]

nope it would be a text for verification codes send to phone

[stiff cosmos]

got it
still got phone called tho but ok

[stoic reef]

huh, i thought it was supposed to be text only, maybe they recently changed

[elder crow]

Hello need help with this error

It also shows several corrupted blocks....

I don't know where to find them

[stoic reef]

please go to this folder and make sure that all of the listed files are deleted (close the game first) Honkai Impact 3 sea\Games\BH3_Data\StreamingAssets\Asb\pc
and then then go here to manually download them and put it in your asb folder and then after that reopen the game https://hi3mirror.neon-nyan.org/sea/StreamingAsb/6_4_0/pc/HD/asb/

[elder crow]

Thanks

[stoic reef]

np!

[sullen sentinel]

Anyone else experiencing a lot of lag? The game is barely functional these past two days (EU server)

[stoic reef]

not in general no. could be a lot of things causing it, are you on pc or mobile? if on moible then please let me know what model of phone, if on pc then please provide the screenshots from these instructions #🔌technical-help message

[sullen sentinel]

sure! may I DM them?

it's on both but PC is especially bad

[stoic reef]

you can if you really want but they dont have any personal information on it so its fine to put in here

[sullen sentinel]

like i can't enter abyss at all it's been stuck here for 3 mins now

[stoic reef]

oh nvm then thats not a device issue

thats a connection issue 100%

spinny yellow circle and all that, something in between you and honkais servers is throttling your connection

i'd recommend a VPN to bypass the issue, the 3rd pin has a really good free one if you dont have one

[sullen sentinel]

hopefully not the government

thanks I'll try that!

[spiral tinsel]

Steam version can’t cross-save with mobile?

[strong thistle]

https://tenor.com/view/capoo-cat-work-gif-23725272

[spiral tinsel]

[stoic reef]

Almost guaranteed not, but if it was then a VPN would fix that too lol

[stoic reef]

Nope, steam only uses steam id to login, impossible to link to hoyoverse account so can only access account through steam

[spiral tinsel]

Then is there a way to link mobile ver to pc

[primal pasture]

Get the official pc client instead of the steam one

[stoic reef]

Yup, just download the official PC sea client and then login with your normal account

[spiral tinsel]

Ah ok thx

[stoic reef]

If you only have 3rd party login like Google play then you'll first need to go to account.hoyoverse.com and add an email or username or something.

Also the link for the sea client is in the second pin for this channel

[elder crow]

Why you little-! I already downloaded those missing files over and over again yet I don't know what resource is missing

Something wrong with the PC Client

I'll just try again tomorrow with the non-launcher client, I'll have to reinstall this again

[deep sphinx]

guys it says i could only unlink my google account in-game, what does that mean? i want to change it

[left void]

I don't think you can unlink an account

Last I heard

[deep sphinx]

unless you terminate the account entirely right?

my genshin impact account got hacked and ruined anyway, and the honkai account is worthless. i havent touched star rail

[left void]

Not sure

Might wanna wait for someone who actually knows this

[deep sphinx]

this blows -.-

is this a joke?

you can only unlink google from in-game and from an android device ONLY

it has to be an android device too

cant do it from PC

[soft shell]

im sure emulator would work

[deep sphinx]

doesnt change the fact that i have to install one of the games with all their content on a new device which will take HOURS because the games are MASSIVE

[soft shell]

well thats up to your internet speed but yeah sucks if you have a slow one

[deep sphinx]

can it be done from the hoyolab app? does it count as ''in-game''?

[buoyant widget]

hiii can someone help me with this thing

[broken lark]

how do i change the valk in my dock i wanna change it to HoO

[craggy tangle]

click the dialogue bubble, click it again, then the recycle button

[young sorrel]

why does the game always force an alt tab on me whenever i do an in-game web event or it forces the news popup on me?
not a big deal but its annoying

[chilly lance]

Hii, if I am playing on America's server, can i add a fwen from Europe server?

[cosmic lion]

No, you can't, the game only allow you to play with people on the same server
you still can use your same hyv account to play on the other server, but obviously its going to create a new honkai account for that server because there is no "cross-save" between them

[cosmic lion]

well if you didnt play for some hrs, the news are going to pop up when the game open, and if you have a slow/problematic connection its going to make a delay and can even show after you move through the menu
but idk what could be happening with the "alt-tab", probably something is blocking the ZFGameBrowser, i know that if the game fails to load the link ingame its going to try to open it on your default browser... still if you want a better help you can just contact cs and tell them the problem #how-to-contact-cs

[cosmic lion]

it could be that you pc doesn't have the media feature pack installed, or that the dll is corrupted
you can try installing first the media pack
if that doesn't work, go the plugins folder on the installation path (...\Honkai Impact 3 sea\Games\BH3_Data\Plugins) delete the cri_ware_unity dll and then run the repair files option on the game launcher

[broken lark]

thx!

[chilly lance]

Aww okay tysm c:

[cosmic lion]

no, you have to make the change in-game, its a security measure, you just had to use your phone or a emulator
and just in case you need to have on the account at least one other login info (email/pass and/or 3rdparty login) before you can unlink any other login

[restive holly]

Can the Americans with the art book check something for me please

[cosmic lion]

most of the time, that screen appears after you finish the installation even if is successful, just a simple game restart get rid of it

[cosmic lion]

you probably should ask on #🎮honkai-chat | #☕general-chat in there i see some people share that they already get theirs, in here you only are going to get the answer we know
that the books start the shipment in late Jan, they didn't send a tracking number, and that can take 1-3 months, no more info

[restive holly]

I didn’t get a response

I’ll wait till I see a post

[buoyant widget]

thank u sm!!

[cosmic lion]

just be patient, and ask again later on the channels i mentioned
in here most of the people come to ask help about in-game problems, and then "leave" to any other channel, so most of the answers msgs are from the same users that help in here, and most of them are not living on america

you can try using the discord search and look for a user, and ask them using the reply option on the msg (dont dm ,most users don't like get dm without first giving permissions)
obviously don't start mentioning / responding like crazy or you probably are going to get ban

[loud onyx]

Anyone else encountering combat in New Atra running like a PowerPoint slideshow?

Like this is as smooth as it gets

I'm trying to clear this last thing and I'm losing to the timer bc the game is chugging so insanely hard

[worldly cipher]

@deep sphinx
Pls do follow this next time

Don't download files offering free items / fps boost
Don't click links and putting your information there
Don't share account
Do link email and phone number for 2FA activation
Activate gaming email 2FA
Don't use the same password
Don't use your username as nickname

When using Hoyoverse on Web browser clear cookies after using them or just use incognito so that cookies used will be auto deleted (This is just for extra safety measures)

[worldly cipher]

Try lowering the graphic settings

Restarting the phone can work too

[cosmic lion]

what is your device model? and try lowering the graphics settings (idk if you have hdr enable, look like in the video, but for example that is one of the options that can affect performance a lot)
and i think you have the phone "battery saver" option enable (idk the english name) that can affect the performance on apps too