🔌technical-help

[solid spade]

Okay thanks

[stoic reef]

np, update is now and should be under maint for another 45 minutes

[solid spade]

okay

I just want servers to be up lol

Thanks tho

[stoic reef]

so has everyone else since it started lol

every patch :p

but yeah it'll be soon

[solid spade]

45 minutes till servers up right

[stoic reef]

yes, thats why i said 45 minutes lol

[solid spade]

Okay I was just confirming

[torn lintel]

Is there a cooldown for switching between Europe and America in the servers?

[stoic reef]

no

[torn lintel]

cant click back to eu

[stoic reef]

that is because global is under maintainence for another 33 minutes

it'll let you do it after maint

but after maint is over there is no cooldown

[narrow raptor]

Anyone know why is this happening?It never occured to me before...

[torn lintel]

ty!

[idle bloom]

Can someone give the new StreamingAssets\Audio\GeneratedSoundBanks\Windows\ Version.txt for SEA please

[limpid lintel]

I am update app,but not open?

[cosmic lion]

because the server is in MT, check #mt-countdown

[limpid lintel]

What MT?

[stoic reef]

maintainence

[stoic reef]

connection issue, refer to this pin #🔌technical-help message

[stoic reef]

i havent udpated but after i do i'll share it if no one else has

[narrow raptor]

But it says files verification error-

[cosmic lion]

because of the connection error the download its corrupted

[stoic reef]

yes, a connection issue caused the downloaded file to be corrupted

so it cant verify it

[narrow raptor]

How do i prevent that? Do i need to use vpn?

[stoic reef]

yeah just use the VPN, or if that doesnt work then use a different wifi

[timber zodiac]

Same issue, I used different networks across city and it doesn't help

[narrow raptor]

While it verifying or when it downloading the file?

[stoic reef]

it'll have to redownload so just close it all and then connect to VPN and then open and have it redownload

[stoic reef]

tried a VPN? same file verification error?

[limpid lintel]

Some problem

[main basin]

PC client download without download from launcher not yet up ??
Usually I use that from this pinned post :'))

[stoic reef]

can also try this for verification issue if VPN does not work #🔌technical-help message

but try VPN first

[cosmic lion]

The links on the pins are updated most of the time after the MT is over, but here i send you the links #🔌technical-help message

[timber zodiac]

I don't wish to pay for resolve of an error which I didn't cause

[narrow raptor]

Is it bad to use the mirror one?

[timber zodiac]

It's more than half of gb

[stoic reef]

the pinned VPN is free and fast

protonVPN is free and fast

[stoic reef]

dont use mirror, its temp down rn

[narrow raptor]

Owh

Is there like another way...for example download the patch from google and extract it to the file?

[timber zodiac]

It doesn't work

[stoic reef]

@timber zodiac then like i said earlier try the manual download link if VPN does not work

[cosmic lion]

he is the one that was asking for the sea apk link when it was down

[timber zodiac]

I download from official website. Qooapp doesnt show an update. APKpure too

Can smb upload file of apk to the cloud?

[cosmic lion]

the only solutions are, VPN, restart router or change to a network from another ISP

@timber zodiac so you still dont download the apk?

[stoic reef]

,apk is in the 2nd pin

[timber zodiac]

ITS CORRUPTED

[stoic reef]

the links are updated to the new version by now

so you can download the ,apk from the pin

[timber zodiac]

Do u read what i write?

[stoic reef]

yes i read what you wrote

you asked "can smb upload file of .apk"

i gave you a direct download link of it

but regardless, the reason the file is getting corrupted is due to a connection issue

[timber zodiac]

Are u intentionally irritating me?

[stoic reef]

no i am legitimately trying to help you

you are getting the files verification error, VPN and trying different wifi dont work

[timber zodiac]

But u forget previous sentence which I wrote

[stoic reef]

yes i am aware of the various places you downloaded them from

[timber zodiac]

And this link in pin too gives corruption

[stoic reef]

yes, its all getting corrupted due to connection issue. if it'll make you feel better do you want me to reupload it to like idk my mega server?

it'll probably corrupt again but if you want me to reupload it i will

[timber zodiac]

some people backup important apks to cloud

thats why i asked

[stoic reef]

ok then give me a few minutes

but i can almost guarantee you it'll corrupt

you want the SEA .apk right?

[timber zodiac]

Yes. thank u

[stoic reef]

ok

[craggy citrus]

If vpn not working for "connetion error" then what else

[stoic reef]

you can try this #🔌technical-help message

or other stuff in this pin #🔌technical-help message

[timber zodiac]

is it pc stuff thou

[stoic reef]

yes thats for pc

[timber zodiac]

I do not have such problem for pc thou

[vagrant parcel]

Where is SEA 6.4 apk for Android?

[cosmic lion]

check the 2nd pin for links if you need it

[stoic reef]

ISP routes different based on devices and stuff, thats why one of the options is to restart router

[stoic reef]

but heres my reupload of SEA .apk good luck https://mega.nz/file/hTMyXL6B#7QSBByQhtcsqTIx97NHR2ktOBfkdRg4XDJTY7e6D4g8

[vagrant parcel]

Thats 6.3 apks i believe

[stoic reef]

nope, theyre 6.4

[cosmic lion]

the apk links get updated automatically, only the pc files need new links

[stoic reef]

the links do not change. they just point to the current version of the game which is as of now 6.4

[vagrant parcel]

Oh yeah it is didn't see that cuz the message had 6.3 message on it

Thanks 👍

[timber zodiac]

Yes. U r right. I am sorry for yelling. Looks like it's an issue which I can't solve. But there is maybe last solution. I will try it

[thick python]

FYI, if you're asking people if the APK needs to be backed up on the cloud. i would tell you that the link someone gave to you is in a cloud.

The server itself is stored in Alibaba Cloud (if you want to know)

Okay, adios

[willow falcon]

Did you try APK from official site?
https://hk-bigfile-os-mihayo.akamaized.net/ptpublic/bh3_overseas/20230210220701_U0XznjtFjMRL2Ts5/20230207-220348-oversea_android_sim-Global-v6_4-final-5383b5abf840-3969-6.4.0-ASB-Win100-Agent1-1135.apk

[gusty flint]

Uhhh

[stoic reef]

restart your device

[thick python]

He did

[willow falcon]

[thick python]

But ye, as you already seen that he's still insist

[willow falcon]

I'm not sure if he download APK completely

I'll try

[stoic reef]

its ok, you thought it was the official download

[lost venture]

tried it earlier for me it worked so i dont know

the apk seemed to work fine for me so prob net issue or something

[willow falcon]

Or device. Need to restart it

[lost venture]

probably

[timber zodiac]

I tried to turn off MIUI optimisation and it didnt work

[stoic reef]

but yeah, idk what to do if VPN, other wifi, mobile data, and restarting router dont work for connection issues

[untold forge]

Is anyone else in iOS failing update for some reason?

[rancid raptor]

hihi what do i do? my wifi runs perfectly fine, just finished downloading the update

[stoic reef]

could always try customer support, it is their job to help after all #how-to-contact-cs

[willow falcon]

Restart your router, try again

[timber zodiac]

My opinion is that its a problem of major centre of route to my endpoint

[stoic reef]

probably, VPN is supposed to fix that since it puts you on a different route entirely but if the issue is too close to your end then that wont help

[stoic reef]

usually a connection issue, try this #🔌technical-help message

[untold forge]

really? the thing is it tries to download a bit like halfway or full then it just tries to load and goes to update again

[stoic reef]

also you said your PC did it fine right? could always download on pc and then copy the .apk over. though it will still have issues updating probably over its own internet

[stoic reef]

yes that would be a connection issue if its failing half way through lol

[tranquil lodge]

why this keep happening?

[stoic reef]

restart your pc

[tranquil lodge]

okay

oh fixed

thanks

[stoic reef]

np

[main basin]

Thank you~

[rugged rain]

when i started the game, my game freeze even after i reinstall the game

idk how only Genshin and Honkai doing this after each update

[stoic reef]

pc or mobile?

[rugged rain]

it used to work after i reinstall the game

[rugged rain]

PC

[stoic reef]

is it stuck on checking for updates?

[rugged rain]

yeah

[stoic reef]

or where is it stuck at?

[rugged rain]

when the text said checking for updates it freeze

[stoic reef]

try this #🔌technical-help message

[rain cloud]

How do i manually update the game on PC? For some reason the game needs 22GB extra and i don't have the space

[stoic reef]

one or more of the things in there should help

[rugged rain]

alright thank you

[stoic reef]

heres the manual download faq, but with less than 22GB of free space on your pc it still might not work #🔌technical-help message

[rancid raptor]

dint worked

[willow falcon]

[rain cloud]

Ty i'll try this

[willow falcon]

Did you try mobile data or VPN connection?

[rancid raptor]

tried mobile data too and still dint worked

[willow falcon]

weird

Did you try to run the game on your smartphone?

[rancid raptor]

😭 left my device somewhere so now im trying to play tru pc

[willow falcon]

How about a VPN connection?

[rancid raptor]

hm ill try

[surreal swallow]

How to install delta patch ? Just leave the zip in the folder ?

[stoic reef]

https://github.com/neon-nyan/Collapse/wiki/Update-Game-Region-with-Delta-Patch

[cunning birch]

hi, i used to downoad the game 6.3 via data .7z and all that, all cool, played perfectly, now with the new update how i use collapse launcher/ better launcher to update the game files, or do o have to download 10gbs again?

[stoic reef]

not really, when you use them it will ask you if you have already installed the game so you can just point it to your games folder in your honkai installation (the one with bh3.exe)

[stoic reef]

here you go

[thin shoal]

what do I do to make my full name appear there? now it looks like there is a [BAD_WORD] in there

[stoic reef]

what is that a screenshot of? clearly its your username but from what?

[stoic reef]

ah, cant do anything about that. every username is censored except the first and last letter for security/privacy

[thin shoal]

there should be a switch for that

[stoic reef]

could change your nickname but it'll still censor that. and a switch for "lets show everyone my full hoyoverse username used to login"? button? i'd rather not have that lol but yeah sadly no way to change that

[limber patrol]

does anyone know how to connect nintendo switch pro controller to honkai pc?

[stoic reef]

#🔌technical-help message

[limber patrol]

ahh ty

[stoic reef]

np, cant guarantee it'll help but thats everything we know to try

[idle scarab]

what happened to install instead of launch? I checked folder honkai impact 3/Games. anyone helps me?

after i noticed update

[stoic reef]

can you verify that the launcher settings is pointed to the honkai impact 3\games folder?

[idle scarab]

Ok i try

[limber patrol]

ahh doesnt work cries

[stoic reef]

even the steam method?

[idle scarab]

it didnt worked, it keeps say download

[warm flower]

PLEASE HELP ME

[light frigate]

seems to be bugs with the new outfits - ultimate voiceovers for kiana and sushang are muted

[warm flower]

pc nd ive been trying for long enough

oh wait

i think

its opening

[stoic reef]

connection issue, if its still happening do this #🔌technical-help message

[idle scarab]

please help me 😦 i dont waste my time to download

[stoic reef]

hmm, try verifying game files in the launcher settings and if that doesnt do anything then contact CS #how-to-contact-cs

[stoic reef]

did you move the game recently to a different folder or anythign like that?

[idle scarab]

No, i never touch

can i show you the picture?

[stoic reef]

just send me a picture of where the launcher says your folder is in the settings and the whole windows file explorer for where your bh3.exe file is

i wanna see whats up with it

also did you already do the 10GB update?

no way around that really if you havent done it

[nova thistle]

My game started from start after infile download

Help?
What's this 😭😭😭

[stoic reef]

double check what server you logged into

[nova thistle]

I can do that from log menu?

[stoic reef]

in that second picture, send me a screenshot of that the bh3_data\games folder looks like inside

[stoic reef]

at the login screen its in the upper right corner

[nova thistle]

If i get in
Should I click on account retrieval ?

[nova thistle]

Ok
Let me check

[idle scarab]

@stoic reef

sorry if i showed my facebook

[stoic reef]

its ok, i see it but go ahead and delete that picture so we dont see your real name

hmm, im not actually sure where your bh3.exe is tbh. your launcher did something but i guess you can repair game files from the launcher settings to not have to redownload everything. it'll just redownload whats needed. but before you repair game files do make sure that your launcher game path is set to c:\program files\honkai impact 3 sea\games

[warm flower]

ok i give up i need help

[stoic reef]

click check details and send picture please

[warm flower]

i alr deleted that file a few times

pretty long

[stoic reef]

did you try stuff from teh pin i sent you?

[warm flower]

my connection good tho

[stoic reef]

[warm flower]

lemme delete file

[stoic reef]

if your connection was good then you wouldnt have corrupted files downloaded

[warm flower]

worked last times

[stoic reef]

i know your internet is fine and has no issues with anything else

if deleting that file doesnt work then try the PIN i sent you

[stuck wharf]

what is the better launcher for? what does it do

[stoic reef]

cuz while your internet is fine, your connection to honkai specifically is not

[nova thistle]

Thanks @stoic reef

[idle scarab]

Ok thanks 🙂 @stoic reef

[stoic reef]

same thing as regular launcher, just a custom made one and has some options for setting resolution outside of game and stuff

[warm flower]

do i try that vpn

or mirror one

[stoic reef]

dont use mirror, its temp down right now

[warm flower]

so vpn?

[stoic reef]

but yea connect to the VPN before redownloading that file after deleting it

should download properly this time

[stuck wharf]

betterlauncher is just the launcher or do i also download the game with it

im doing a fresh install

[stoic reef]

just launcher, it should ask you to tell it where yoru game is if you already have it

[stuck wharf]

honkai taking up too much space rn

fresh in stall is delete the game file and redownload it right?

does it make the game take less space?

its 29 GB rn

[stoic reef]

29GB is about right for pc actually

reinstalling wont shrink it much

[stuck wharf]

hmm i see

[cunning birch]

i dunno if im doing something wrong, picrel is where my 6.3 game files are located, when i hit update it start downloading 10gb

[stoic reef]

10GB is the 6.4 update size

[stuck wharf]

can better launcher also update the game? and does it do it faster than regular launcher

[stoic reef]

yes it updates, no it doesnt do it faster than regular launcher. both use as much as your internet speed as they can

[steady nacelle]

i play honkai in steam and i get this

how do i fix this

[stoic reef]

what version of windows do you use?

[cunning birch]

o-oh aight aight thanks

[stoic reef]

but looks like you just need to reinstall

[steady nacelle]

10 i think

reinstall honkai?

[stoic reef]

then yeah just reinstall

[warm flower]

i got vpn what do i do now

[narrow moat]

Anyone know where I can get the link to download the new patch files? I don't update with the launcher and I don't see any link pinned

[stoic reef]

just connect it and then repair game files in the launcher settings then just open the game like normal

[stoic reef]

#🔌technical-help message

[narrow moat]

Thanks

[warm flower]

vpn dont work

[stoic reef]

you didnt repair the game files in the launcher settings?

[warm flower]

i did

[stoic reef]

that is insanely fast, usually takes like 10 minutes lol

thats a different file tho, you said it was the same one before right?

[warm flower]

but it says

its not same one

i delete one and another one corrupts

[stoic reef]

tbh what i'd recommend is deleting the entire audio folder and letting it redownload. that error shows only 1 corrupt file at a time so might need to redownload a lot of files. i think the record was 17?

[warm flower]

ill do that

[valid flume]

is there a way to clear extra storage files for pc version? the storage space is getting a bit too high

[unborn zinc]

Hello!! so uhh not sure if this is just me but I cant seem to hear HoO

[stoic reef]

how big is it?

[stoic reef]

double check ai chan phone > downloads and make sure everythign is downloaded. if it is then restart device entirely and if it still isnt working then contact customer support #how-to-contact-cs

[unborn zinc]

Alright I will

[valid flume]

it doesnt show but every update adds around 10gb i think

according to the download progress

[stoic reef]

that replaces entire files so the update is big, game only increases about 1GB each patch after its done updating

[valid flume]

oh i see

thanks

[grizzled stag]

Hello does anyone have a fix for this?

[stoic reef]

close game and delete that file before reopening it

might have to do that more than once

[terse moat]

https://cdn.discordapp.com/attachments/823895699947126806/1075736409241047082/Honkai_Impact_3rd_16.02.2023_14_11_47.png

can somebody help?

[stoic reef]

click check details and send picture

[terse moat]

alright give me min

[dawn plinth]

is it normal not to hear hoo voice in battle?

[stoic reef]

should be there, first restart device entirely, then if not working check ai chan phone > downloads and if everything is downloaded then try repairing game files in launcher (or red repair in bottom left of login screen) and if that doesnt work then contact customer support #how-to-contact-cs

[dawn plinth]

oh i see

[grizzled stag]

alright thanks for the help sir will do

[odd granite]

Oh same but on pc

[stoic reef]

close game and delete that file before reopening it
might have to do that more than once as the error only shows 1 file at a time

[dusty mulch]

my friend got this pop up after trying to download the new update, any ideas as to whats wrong?

[floral stone]

Do I gotta stay onis screen during this

[stoic reef]

no

[stoic reef]

try restarting the device entirely and if it happens again open the folder and send the error.log file h ere

[terse moat]

so ım deleting that

[stoic reef]

what gpu do they have?

[stoic reef]

you can, though probably just need to delete the individual file. but you can delete that whole folder for big redownload. if you do that though just repair files in teh launcher first to redownload teh asb folder

[dusty mulch]

they sent me that

[stoic reef]

thats not a gpu lol

have them do this #🔌technical-help message

[dusty mulch]

[hexed widget]

guys uh what do i do

[stoic reef]

try running as admin?

[hexed widget]

how

[stoic reef]

right click the collapse launcher icon and select run as administrator

might have to hover your mouse over "more" to see run as admin

[dusty mulch]

?

[stoic reef]

and the other one?

the other screenshot is the one im most needing

[dusty mulch]

this?

[thick python]

You're not supposed to use System Volume Information folder as a place to store Collapse Launcher data

[stoic reef]

yup thanks

[thick python]

Anyway, you're using a really old version of Collapse Launcher. Please update it to the latest version

[stoic reef]

hmm. have them update their nvidia drivers and if it happens again have them go to this folder Games\BH3_Data\Plugins and delete the aksoundengine.dll and then repair files via the game launcher settings

if it still happens have them email customer service the crash log error.log file and enlist their help #how-to-contact-cs

[dusty mulch]

alr, tysm for the help

[stoic reef]

np!

[hexed widget]

what do i do exactly

updated and this happend

[stoic reef]

you need to reinstall teh game somewhere else i think

like somewhere else on the d: is fine

just not in the system volume information folder

[hexed widget]

so reinstall on the disk

just not the new volume

[stoic reef]

yeah, not in that system volume information folder

[thick python]

You need to update the launcher, not only the game.
Anyway, yes. You have also need to reinstall the game since it's now stuck on that D: drive

[hushed sundial]

can someone help me… im on iOS 😭

[odd wedge]

What the problem

[hushed sundial]

im trying to update my game and everytime like it almost completely finishes it and then it doesn’t update

and I have to go back into the App Store to update it again a

and it does the same process…..

[terse moat]

thanks ı fix it

[twin haven]

any1 having sound problem on windows pc?

[stoic reef]

noice!

[hybrid geyser]

l had an issue with being stuck on verifying thing after update for quite some time then uninstalled everything and now installing it back..was that smart thing to do or l made a mistake

[hushed sundial]

😭 i just wanna play the game peacefully and it’s never happened before…

[stoic reef]

not in general no

whats your issue

[stoic reef]

sounds like a connection issue, try this #🔌technical-help message

[hushed sundial]

ill try

[stoic reef]

could maybe work, though if it happens again its a connection issue do this #🔌technical-help message

[hybrid geyser]

thank you so much for help

[twin haven]

i just installed update & verifying completely, download all hd assets.. login into game, main menu sounds are normal, but when i go fight elysian realm, the sounds only works on like hit sounds & dialogue.. ultimate sound, enemies sound are not showing

[stoic reef]

try first restarting your pc and if it still is happening then verify game files via launcher settings (with game closed of course)

if still happening contact customer support #how-to-contact-cs

[twin haven]

ok ill try

thx in advance

[stoic reef]

np

oh and also make sure that you go to ai chan phone > downloads and make sure all the audio stuff is downloaded

[twin haven]

i did, it shows all "completed"

[stoic reef]

[ebon osprey]

hello, whenever i open the game it closes right away, ive tried reinstalling but its the same. it worked normally before what do i do?

[stoic reef]

any error message or anything?

[ebon osprey]

nope

[stoic reef]

pc or mobile?

[ebon osprey]

mobile ios

[stoic reef]

first try restarting your phone

[ebon osprey]

i did

[crystal elm]

which fix was it for getting stuck at this after login again? on pc

[twin haven]

this seems worked out. strange it never happened like this before.. but thankyou

[stoic reef]

connection issue do this #🔌technical-help message

[stoic reef]

what model of iphone?

[crystal elm]

thanks

[ebon osprey]

6 plus 💀

[stoic reef]

tbh thats not really capable of running the game, below minimum in multiple categories and other 6 plus users werent able to launch game either. i guess you could try using a VPN or using mobile data (or wifi if on data) to see if its a connection issue but probably due to phone finally not being able to run the game

[ebon osprey]

alright thx 👍

[odd wedge]

So many problem IOS today

[hushed sundial]

yeah…

[odd wedge]

Another 6 series 💀

Already very deadpacito

[hushed sundial]

it turns out it wasnt an internet problem but it was just the device itself.. I had to restart it twice 😭

[stoic reef]

mhmm, though to be fair 6 series shouldnt have been able to run the game for a while so they finally just kicked the bucket

[hushed sundial]

uhm ty for whoever helped!

[odd wedge]

iPhone 6 series released in 2014, now 2023. 9 years.

It was a thing from my middle school days, now I study masters. Many things die in these years, including old phones like this.

but nice collection

[muted sage]

Hi, I keep getting this even after restarting my pc and reconnecting my wifi, what do I do?

[idle bloom]

thank you

[odd wedge]

#🔌technical-help message

You haven't download new patch?

[delicate merlin]

ummm can I ask gacha question here

[muted sage]

I left it open to update and it was doing fine, but then I came back to this

[muted sage]

okk ty

[odd wedge]

Otherwise you can download manually~

[odd wedge]

!faq mandown

[grizzled rampart]

HI3 v6.4 Manual Download

1. Close launcher
2. Open folder \Honkai Impact 3######\Games
3. Delete BH3_v6.4.0_5383b5abf840.7z_tmp file (if present)
4. Download through link below and place in the folder
   GLB:
   Mirror 1: https://d2wztyirwsuyyo.cloudfront.net/ptpublic/bh3_global/20230210215713_lTSsw7jpbqxD15t1/BH3_v6.4.0_5383b5abf840.7z
   Mirror 2: https://drive.google.com/file/d/1sqr4cUhpeuBxWgXCCsLH5ptdNCfdxCJd/view?usp=share_link

SEA:
Mirror 1: https://hk-bigfile-os-mihayo.akamaized.net/ptpublic/bh3_overseas/20230210215829_r9hPPgiAcXip2scd/BH3_v6.4.0_5383b5abf840.7z
Mirror 2: https://drive.google.com/file/d/1zlUgKqZWilIoIfLmW6bSpN4DYrPRxH9C/view?usp=share_link
*✲ﾟ*｡⋆ DO NOT EXTRACT! *✲ﾟ*｡⋆
5. Run the launcher as usual.

Mirror 1: HoYoverse
Mirror 2: Google Drive

[odd wedge]

If you mean like how does it work #👶beginner-help or #💁gameplay-help ~

[muted sage]

thanks, ill try

[delicate merlin]

no i mean for suggestions actually

[odd wedge]

Then even more so XD

Go to those channels for advice on who to pull.

[golden badge]

my launcher does not work but i can launch the game manually from the game files, but when I do this happens:

[odd wedge]

Check details.

[stoic reef]

close game and delete that file before reopening it
might have to do that more than once as the error only shows 1 file at a time

though if its a 1003x error then thats also a connection issue causing it

do this #🔌technical-help message

[golden badge]

from 100mb to 900???

i didn t do anything

just deleted that file

[stoic reef]

its a big file

[golden badge]

bruh

finally, thank you so much <3

[scarlet forge]

Do I have to leave it on overnight

[timber spoke]

What's the update size for mobile?

[scarlet forge]

This also happened when I install dmc5 but hey atleast it's downloaded

[stoic reef]

if thats unusually slow for your internet then try this to fix connection issues. but if its happening to others like you said then yes leave overnight. hopefully will not corrupt download. #🔌technical-help message

[stoic reef]

1.5 GB i think?

[timber spoke]

Nice

[scarlet forge]

Ty
But it's stupid how by closing chrome the estimated downloading time reduces to 1h

[balmy leaf]

whats this

[odd wedge]

Something in your inventory has reached maximum amount.
Check in your inventory for these items:

• 50% Beginner Captain EXP Chip S
• Basic Learning Chip
  Sell or use if they're maxed

These 2 most common.

[pale verge]

I'm not hearing voices and some weapon sounds

even the "captain on bridge" sound when I log in

[odd wedge]

!faq audio

[grizzled rampart]

Make sure to download audio files in Ai-phone > Download, and restart the game.

[balmy leaf]

how do i know if its maxed

[vital summit]

Hlo...after the last update my game account was linked with my Google account but now I cant get it back.

[stoic reef]

You can also go to weapon or stig in equipment and click salvage and see if you're maxed out at the bottom left

Might need to clear up some basic stuff

[stoic reef]

What happens? Like what do you mean by can't get it back

[fluid pulsar]

Hey.. when I log in to my account, i get brought to tutorial levels, after getting out of them my entire account has been reset? O.o

[stoic reef]

no your account is fine

verify that you're on the right server

[fluid pulsar]

oh that might be it, thanks

[vital summit]

I cant when i opened my acc to like start to play it was forcing me to start from all the beginning and my accoumt was on level 50 but now idk it got linked automatically with a new one

[fluid pulsar]

thanks ❤️ fixed c:

[stoic reef]

verify that you are on the right server

if that doesnt work then if you know your UID then email customer support with your UID and ask them what hoyoverse account your honkai is on #how-to-contact-cs

[chilly obsidian]

she always stuck here how do i fix it

[stoic reef]

Umm iirc if you restart your device and try again it'll eventually work (some people had to do it a few times)

Might have to try restarting the quest too

[chilly obsidian]

Oohhh alright if it works that way but if i have to start the quest it will be pain

[grave chasm]

System.Exception: Conversion process has failed! But don't worry, the file have been reverted 😄
Collapse launcher error when update game using delta patch

any solution?

honkai sea

[flat oar]

would deleting the file fix it or

[solid rose]

So, since I'm currently waiting for a response if my hacked acct. is recoverable, can I do HoO Mei's missions as a newbie?

[odd wedge]

ye delete those

[narrow raptor]

Sorry for late reply but thanks!It now working again!

[dim stirrup]

Is there anyway to transfer your honkai account from.steam to the actual launcher?

[odd wedge]

nope

[dim stirrup]

Damnit

Is there gonna be cross save any time soon?

[willow falcon]

[pearl palm]

Hello i need help with this,i keep redownloading the game a few times from apk pure and also from the official web, but it just show me this. Can anyone help?

[dim stirrup]

Damn

[odd wedge]

Please show version number in Settings > Apps > HI3 (screenshot)

[flat oar]

I think it might be that apk pure doesnt have the latest version yet, I use it to and with new updates it is sometimes like that

[pearl palm]

I updated my apk version before downloading honkai

[pearl palm]

Okk

[odd wedge]

Syl meant that apkpure may not upload the latest version on time.

of the game.

[surreal swallow]

If i installed the delta patch is there any need to continue downloading the 10gb update ?

[deep sleet]

Hello I have a problem. In mine acount have my old e-mail where I no longer have access and I forgot paasword. Can we Plis help me?

[flat oar]

I reinstalled the files but now I keep getting a crash
this is what the beggining of the crash file says
Honkai Impact 3rd [version: Unity 2017.4.18f1 (5736849e9d26)]

AkSoundEngine.dll caused an Access Violation (0xc0000005)
in module AkSoundEngine.dll at 0033:07495b4e.

Error occurred at 2023-02-16_163606.
D:\Honkai Impact 3rd glb\Games\BH3.exe, run by pc.
59% memory in use.
8149 MB physical memory [3311 MB free].
17877 MB paging file [10509 MB free].
134217728 MB user address space [134179399 MB free].
Read from location 00000000 caused an access violation.

I've had this crash before and gave up trying to fix it - ended up reinstalling the game

[fervent ridge]

Is it on my case or the game's case that I kept on having a "Fatal error in GC, unexpected mark stack overflow"?

[tacit bolt]

I'm getting page isn't foring for the v6.2 ones.

[deep sleet]

In 2022, she still had access to the account with the password I remembered. In August 2022, after logging in to the phone, I was asked to enter the code sent to the old one
e-mail. A year later I forgot my password and to this day I can't log in

I hope someone will help me

[terse atlas]

Guys i have a problem after i opened the game on laptop as usual it did the update then it crashed even after closing and opening it again it always tel me the program is not responding

[surreal swallow]

If i installed the delta patch is there any need to continue downloading the 10gb update ?

[real plover]

i got a new phone and i can’t salvage anything because it says i need to use my usual device but i CANT use my usual device because i wiped it!!! what do i doooo

[serene isle]

hi so i already had a honkai account on SEA servers and i was already pretty far into the game, but i had to delete the game for storage and i recently downloaded it again. i tried to login with my acc but the SEA option didnt pop up there was only America and Europe and when i select those it makes me start from the beginning

[craggy parrot]

weird, why does my char shows at level 6 when I try to claim the anniv gift boxes? That is odd

any reason why? my cap is is level 81

there's an event where you share a link now and when people click it they get free stuff

If I click it, it says my account is level 6 despite being level 81 and I can't claim stuff before it is under lvl 30

[hybrid geyser]

this was so helpful..now it works and thanks again

[thick python]

Do you have the entire error?

[north edge]

any way to check status of artbook delivery?

[thick python]

No, the delta patch will include the changes from that 10 GB file and literally, that's it. The next thing is that you will have to update in-game contents with around 800-900 MB in size

[surreal swallow]

So what i understand
Is that i don't have to download the 10 gb if i had delta patch
Is that it ?

[thick python]

Yep, correct

[surreal swallow]

Wow i just wasted 5gb from my internet plan 🥲

[lost venture]

follow the instructions and once its done
you dont need to dl the entire game its just the diff files that is added so it saves time dling the entire game
just assets and other shit that you do normally once its finished

why is internet cap a thing, literally that shit is stupid tbh

[ashen turret]

How do I fix this?

[lament terrace]

this keeps happening to me too

[worldly cipher]

Delete the file mentioned in the error

[worldly cipher]

You dowloaded the wrong version

Honkai impact 3 = Asia (SEA)
Honkai impact 3rd = GLB

Do check the website you're in

[worldly cipher]

Nope

[worldly cipher]

You need to wait for a couple of days

Iirc it's only 24hrs

[surreal swallow]

Is better launcher works ?

It tells me cannot connect to hoyoverse servers

[worldly cipher]

I haven't tried it but ...... @thick python

[serene isle]

do u have the link for SEA?

[odd wedge]

What?

[odd wedge]

PC? Android? iOS?

[serene isle]

pc

[odd wedge]

2nd pin

[serene isle]

wdym by without launcher?

[odd wedge]

Get the launcher.

[serene isle]

huh

[stoic reef]

they're saying dont worry about the without launcher version and to just download the launcher links

without launcher is the 6.4 10GB patch update, its not the full game and will require you to manually download the rest anyways

so get the launcher and let it do that for you

ok now i go back to sleep

[serene isle]

ah i see

wich ones the launcher?

[serene isle]

ty 🙏

[stoic reef]

first dont mention account sharing. thats against TOS, but without access to the email and the password forgot then the only possible thing you can do is email customer support with your honkai accounts UID and ask for help #how-to-contact-cs If you dont have your UID then there is nothing that we or customer support can do to help

[river flicker]

Hello, i need help :(

https://cdn.discordapp.com/attachments/356938986016604161/1075826634894082069/image.png

[tacit bolt]

I have no idea what happened. I tried to say wasn't working.

[deep sleet]

Thank you so much I'll do it

[stoic reef]

delete that file and then restart your computer

[stoic reef]

double check logged in hoyoverse account and server, if wrong server then click the account name in upper left and click switch to change server

yes

[odd wedge]

Wdym by "page isn't foring"?

[stoic reef]

probably your case, restart device and if still happening then contact customer support about it #how-to-contact-cs

ok now i go back to sleep part 2

[odd wedge]

Go sleep

Oh man it's 1am

[tacit bolt]

That's what I just explained. I said that I meant to say wasn't working.

Anyway, the page just doesn't load

Oh its working now

I dunno what changed.

Before it would just say the page failed to load. Now its downloading the file.

[odd wedge]

ok case closed then

[timber spoke]

SOMEONE HELP PLEASE

[odd wedge]

Tap confirm

[timber spoke]

It won't let me

[odd wedge]

Restart the game

Wow looks broken

ling ling ling ling~

[timber spoke]

My WiFi has being acting while the update was half way

I decided to quit and reboot my phone and the WiFi is back and better

NOW THIS HAPPENS

[odd wedge]

.

[timber spoke]

restart as in uninstall the game?

[odd wedge]

Bruh no

Close and open again.

Well you can if you want, but we only leave that for when nothing works

[timber spoke]

OH MY GOD IT FIXED

apparently I wasn't supposed to hit confirm

I had to wait for the update 900 mb message to pop up

[tacit bolt]

https://tenor.com/view/honkai-honkai-impact-hi3rd-honkai-impact3rd-herrscher-of-sentience-gif-23702370

[deep sleet]

I hav one question. I have to enter the UID but from what? From the Honkaia account or from the Hoyoverse account

[blissful sage]

can anyone help please ?

i was playing just fine a few hours before

[lilac lion]

Guys how many GB honkai needs

[summer minnow]

no Ironmaid download link :(

[acoustic forum]

Honkai takes up 17 gigabytes on my phone

[worldly cipher]

PC
20gb+

Phone
15gb+

[worldly cipher]

Nope

[summer minnow]

[worldly cipher]

Restart Router
Use Mobile Data
Use VPN

Pick what you like in the 3

[summer minnow]

Does the custom launchers fix the error verificaition?

[worldly cipher]

Error verification?

After download / extract

[summer minnow]

after the finished download in laucnher

[worldly cipher]

If that happens here's the solution

[summer minnow]

It will always says error after 10gb of download

[worldly cipher]

You're just having ISP issues

I sent the solution above

[blissful sage]

restarting the router did nothing, i'm on pc so i can't use mobile data, and vpn... uhh 😦 , do you happen know why this issue happens when the game worked fine before ? and thank you for your answer

[worldly cipher]

Well you could try again later

Seems like you're really in a bad internet traffic

[blissful sage]

alright thank you, have a nice day

[worldly cipher]

Tho do check in here later

If Luna or Slothy is here you can ask the link for the game files

[blissful sage]

alright

[dim stirrup]

Is there any way to get my steam honkai save to the actual launcher

[summer minnow]

no?

[grave chasm]

https://notepad.link/share/Ecg4dvAw8BAr5LH4TwoR

I fixed it by redownload the patch

[wild ether]

is the new game mode supposed to have no sound at all?

the 2d shooter one

[silver urchin]

it wont let me open box sean i use steam ver

there no log in for steam

[inner talon]

I accidentally downloaded an extra 2 GB by missclicking and now my storage is suffering, is there any way for me to delete them or do I literally have to delete and reinstall honkai?

[silver urchin]

there no steam sever

[cosmic lion]

@silver urchin steam/huawei users can't really play events that require a HYV account, it's been like this for a long time (for example you can't get twitch drops), if you want you can contact cs via in-game since they did not specify in any part of the event that inconvenience.

[worldly cipher]

Nope

Steam uses Steam acc not Hoyoverse

[worldly cipher]

Restart the game

Stil the same? then #🐛bug-report

[cosmic lion]

akaik, the only way is to reinstall the game

[silver urchin]

that dumb is that ok to say

they need to fix it

i want though gems

[lyric hawk]

help

still have 66 gb

[quartz plinth]

I got that too.

Restarting the game fixed it for me

[lyric hawk]

thats work for me too, thanks

[cosmic lion]

@silver urchin unfortunately as I said it is not possible,
You should contact cs in-game to see if they can do something so that you can receive rewards (if I'm not mistaken you are only missing out 60 crystals)
and there is also a section where you can suggest ideas, you can ask them to provide an option to link steam/huawei accounts with HYV in the future.

[silver urchin]

ok i will do that

[violet valley]

I want to link my email to my honkai impact account since I entered with google, but when I try I never get the verification email, this must be a system error that sends the email, and that's why I can't link my account, help

[bronze cape]

Anyone else having a problem with the honkai impact login page lagging hard? This never has happened to me before.

[silver urchin]

Does anyone know what may cause stack overflow while downlading the resources to update the game?

[dull loom]

Hi y’all, so I’ve been kicked out of my Honkai account after 2 weeks I think, and I been longing in Honkai with my Game Center account. I tried retrieving my Game Center account but it would always show this when I put the email linked into the game. Please help

I put the correct email but keep on showing this

[sacred mantle]

I just cleared ER with HoFi, but some reason i can't login again...(￣ー￣)

[primal pollen]

how do I enter a credit card security code when using the pc version while topping up?

It seems to be impossible as I can't enter any numbers or control+v

hence, no monies for honkai.

is there a button to escape the game keybinds somehow?

[surreal swallow]

no other ways to download caches ?

[primal pollen]

nvm above, fixed it by not using full screen and making it a window instead, this allowed input of numbers.

[sacred mantle]

Still connecting to network if i tap resume...

[sacred mantle]

And now it's just logo, can't login via android...

[stoic reef]

Connection issue, refer to this pin #🔌technical-help message

[stoic reef]

Oh and also restart your pc

[stoic reef]

If this is still happening restart your PC and try this #🔌technical-help message

[sacred mantle]

Im using android btw...

[stoic rampart]

naw i just restarted my pc and redownloaded and it worked

thank you

[sacred mantle]

Using vpn, still can't login..

[stoic reef]

Please email customer support with your UID and ask them what hoyoverse your honkai account is on #how-to-contact-cs

[stoic reef]

Hmm, possible to try the other stuff instead of vpn? And sorry, restart your phone

But it is a connection issue so hopefully the other stuff will work if restarting your phone does nothing

[stoic reef]

Contact customer support #how-to-contact-cs

[stoic reef]

This is usually a connection issue, is it's still happening then try this stuff #🔌technical-help message

[stoic reef]

Haven't heard that before, if it's still happening can you try to restart your device?

And if that doesn't work you can always connect customer support #how-to-contact-cs

[bronze cape]

ty for ur help it was bc i needd to fix my display drivers

[stoic reef]

Oh yeah now that I think about it that would do it to, sorry I just woke up lol but glad it's working!

[bronze cape]

thanks a bunch i really appreciate it

[sacred mantle]

Still can't login, it just showing mihoyo logo until now...

[wide hornet]

Help

[stoic reef]

10042? Restart your PC usually fixes that

[wide hornet]

Oh ok let me try

[stoic reef]

Hmm, not much to go off of since no error message and that stuff is usually a connection issue. Lemme think...

You could try cleaning the game cache from your Android app settings but if that doesn't work then the only suggestions I have to maybe fix it is reinstalling the game or contacting customer support #how-to-contact-cs

[sacred mantle]

This is the beginning of my errors...

[silver urchin]

Already restarted it multiple times

[stoic reef]

yup i read it, it literally is saying it cant connect to com.mihoyo.bh3oversea which made me think of connection issues

but possible a cache conflict messed it up

and if not then im out of ideas so then i recommended customer support since it is their job to fix your issues after all

[stoic reef]

can i see the actual error message if you're still getting it?

might make me think of whats going on

[silver urchin]

Wait a bit

[autumn kiln]

Does anyone know why it says this? Im past this level but it keeps saying that (also idk if this qualifies as game help or technical help so sorry in advance)

[sacred mantle]

That split_config_arm tho, what's that?

But yeah, i'll try to contact CS later after my work...

[shut chasm]

Does anyone elses phone overheat and lag when they play bossfights?

i have the iphone 13 max pro and it gets really hot and laggy whenever i do story mode bossfights or anything with a lot of enemies

[autumn kiln]

Nevermind i fixed, my apologies

[stoic reef]

That's just the filename of something that works with your phone CPU if I'm remembering right, I think it's just the because everything goes through the CPU at some point

[sacred mantle]

Guess i'll reinstall it...( ᵕㅅᵕ̩̩ )

[stoic reef]

Overheating and lag is usually due to the graphics card struggling too much. Can you try turning things down a bit in the settings and see if that improves it? Also can try restarting your phone and not having a bunch of stuff open in the background

[surreal swallow]

Any other ways to download the caches ?

[silver urchin]

Here

[hazy rampart]

Through hi3launcher, do I set resolution to match my monitor to make sure it’s not being image scaled?

[stoic reef]

if your internet can handle it then might as well while you wait for customer support?

[stoic reef]

the in game cg download?

[surreal swallow]

Yes

I mean the first 500 mb after the update

[rain pasture]

Any fix for the download speed ?

[hazy rampart]

Unity in engine scaler seems to trash the image on my setup

[stoic reef]

no, like i explained last patch they've implemented delta patching for that download so if i reuploaded it it would be closer to 8GB i think

[hazy rampart]

New patch will be slower…

[surreal swallow]

Not the one in the video thing

[cosmic lion]

if you want you can use a mirror link for the files check the 2nd pin 📌 on this channel

[stoic reef]

you can also try this to manually download it #🔌technical-help message

[stoic reef]

which one if its not the in game cg one? all im aware of is the 10GB launcher one and the in game 500ish MB one after that which is the cg download

[surreal swallow]

Like when you use update caches in the launcher

[stoic reef]

you can, if you're asking how to do that you just do options and set it to your monitors resolution. if you need to do it less for some reason you can always put it in windowed mode

[stoic reef]

oh you mean the delta patch?

for collapse launcher?

[rain pasture]

Thanks man 👍🏼

[rain pasture]

you to

[stoic reef]

ok i finally got a chance to look at this and i see the issue, you're running out of RAM

when it crashed it had like 400mb free so the game probably tried to load something bigger than that and just crashed

[strong thistle]

@stoic reef

[stoic reef]

the minimum requirements from over a year ago when the game just needed 15GB of storage space (its closer to 28GB now) was 8GB

[wide hornet]

My pc takes forever to restart and start up honkai and It's sti giving the same error

[stoic reef]

@strong thistle @cosmic lion @odd wedge hug hug

[stoic reef]

hmm, if that doesn't work then try repairing the game files in the launcher settings (have the game closed of course while you do this)

[wide hornet]

I'm trying to verify a 2nd time, if it fails I'll try this and update you on it

[stoic reef]

ok and if that doesnt work? hmm maybe make sure your windows is up to date. I'm pretty sure reinstalling the game would work but i dont wanna just tell you to do that. though if updating windows does nothing then i'd try reinstalling next

[rain pasture]

if i can ask after the download the files do i move all the files ? to same folder /Games ?

[silver urchin]

Now, this is a huge problem

I only have 4gb ram

And no money to buy a new device with more

[stoic reef]

im still not exactly sure what you're referring to but if its the delta patch download then that cant get smaller or really be uploaded. but im also not aware of anyone reuploading a 500mb download anywhere

[surreal swallow]

Im uploading

[stoic reef]

you could attempt to use an emulator like memu or gameloop but that might not be enough

[surreal swallow]

Just a sec

[stoic reef]

yes, the same folder that your bh3.exe file is

[silver urchin]

Last time I tried the official launcher was way better

[stoic reef]

that? if i was to reupload that i would need to know which files are corrupted

cuz its only redownload the specifically corrupted files you have and before you ask, no i dont know how to see which ones exactly it is.

[rain pasture]

nice do a replace to files ?

[surreal swallow]

The problem is i can't even run my vpn

But im downloading a file and the speed is good

[stoic reef]

please refer to these steps i linked you earlier #🔌technical-help message

they have everything you need to do cuz you do need to delete somethign if its there

[surreal swallow]

But the vpns is unable to run

[stoic reef]

i see, well you might have to do that a few more times then, cuz even if i reuploaded them the size would be the same

[rain pasture]

yeah i did delete the files but after moving it do i click replace or skip because its not showing up there

[stoic reef]

no no no

it says DO NOT EXTRACT

after deleting the tmp file if it exists just place the downloaded .7z file to yoru games folder and then run the launcher like usual

[restive holly]

does honkai pc have a fps cap?

[rain pasture]

oh okay

[rain pasture]

thanks man new to me first time

[stoic reef]

technically no, but you cant do it easily in the settings

[stoic reef]

its okay

just follow the steps and read them all and all that stuff and you'll do fine lol

[restive holly]

I think I'm capped at 60, how do make it higher or unlimited?

[stoic reef]

Close the game, open registry (WIN+R > regedit > Enter)
Open Computer\HKEY_CURRENT_USER\SOFTWARE\miHoYo\Honkai Impact 3
go to GENERAL_DATA_V2_PersonalGraphicsSettingV2_h3480068519 and there you can change it

do be careful about setting an absurd high framerate, it will stress out your gpu

[cosmic lion]

without registry edit the game should let you select 120fps for combat, and just 60 fps for other occasions (like menus, dialogues, etc)

[wheat echo]

i am stuck at update 4.7

any idea?

[wheat echo]

"searching for updates. try again later."

[magic raven]

try #🔌technical-help message

[wheat echo]

ok its downloading

oh my its 10gb rar :D

[nocturne marsh]

so i switched phone and when i loged in for the new update my acc starts from first mission again

[stoic reef]

double check what server you're on

can verify at the login screen in the upper right

[hazy rampart]

Trying to input my friends code, any idea why it won't reward him

[stoic reef]

did you do the missions?

[hazy rampart]

do I need to do them first lol

[stoic reef]

yes you doo

its to prevent botting, or mass account creation and stuff just for invite code gains

[nocturne marsh]

its na , im dl ing the update on my pc were i mostly play it to see if i can do something but till now nothing thats connected to the acc is working

[hazy rampart]

I thought that was just for rewards on my end not to give my friend credit for me returning

[stoic reef]

how did you login on pc? and how long ago?

[stoic reef]

nah you have to actually be returning for you to get the rewards, i mean if you keep playing and do the missions you'll get stuff

[nocturne marsh]

email and 3 days ago, but i played yesterday on the old phone

[stoic reef]

and on phone you logged in with the same email? on na server in the phone?

[nocturne marsh]

yes

[stoic reef]

does it still work on old phone or do you not have that anymore?

[nocturne marsh]

dont have it anymore

[stoic reef]

can you log into hoyolab.com with your email address and check the honkai battle chronicles to see all the honkai characters on that hoyoverse account?

you can switch which character you're viewing at the top drop down when you're in the battle chronicles

[thick python]

Repair functionality is temporarily not working for BetterLauncher because Hi3Mirror is currently down

[nocturne marsh]

they have nothing but i went into acc recov but it says theres an acc linked to it already

[thick python]

Ah, I see. Yep I just saw the log and probably the patch is corrupted

[stoic reef]

yes account retreival wont help because thats for linking an unlinked honkai account to a hoyoverse account. you were able to log in since last july so your honkai account is already linked to a hoyoverse

but if you know your UID theres an easy solution of emailing customer support and having them see what hoyoverse its on

#how-to-contact-cs

just tell them your UID and say its not letting you login anymore even though you double checked the server and login credentials and ask them to see what hoyoverse account that UID is on

[nocturne marsh]

found it i had recently changed my genshin acc and this acc was conected to taht hotoverse acc

[stoic reef]

oh yeah that would do it

all the stuff shares the same hoyoverse account, hoyoverse accounts are like your overarching account system

[zealous thistle]

can someone help explain why the cutscenes are in JP even though my voiceover is set to CN?

[nocturne marsh]

thanks so much

[cosmic lion]

you can only select the languaje for the in-game voice, the CG only have JP va
you can find in the pin messages the files for the CN CG if you want (only cgs until v6.3 for now)

but the CN files only have CN subtitles

[zealous thistle]

so the CN version is only available in chinese?

[cosmic lion]

if you mean the cg subtitles, yeah only in that languaje
what are you doing with the files in the pins its just replacing the jp cg files for the ones on the cn ver. of the game

[zealous thistle]

ah okay, ty

[zinc furnace]

help i was playing the game and i got a thing that said data updated and now this just sits at 0% 😭

[stoic reef]

try restarting your device first and if that doesnt work then try this #🔌technical-help message

[wide hornet]

SORRY I FROGIT THE IPDATE YOU

So like I tried a 2nd time and it worked

But it was just really slow

[stoic reef]

its okie, glad its working now tho

[vestal lotus]

Tried downloading the new update for Honkai, my computer glitched out, and the download wanted me to retry. I click it, and apparently 6 GB have magically disappeared and I don't have enough storage to download it. Is there some folder with unused game files I can delete from?

[stoic reef]

the partially downloaded update will be in your games folder, by default its c:\program files\honkai impact 3rd glb\games

it will look BH3_v6.4.0_5383b5abf840.7z.tmp or somethhing like that

[vestal lotus]

Should I just delete the file?

Holy fuck it really is a 10 GB file

[stoic reef]

yeah just delete the file so the launcher can redownload it

[vestal lotus]

Alright, thanks again

[stoic reef]

if you wanna clear up space though, first place to look is your downloads folder. most people have a lotta junk in there. but np you're welcome

[shut chasm]

What are the best affixes for HoO stigmata?

[stoic reef]

#💁gameplay-help

[shut chasm]

Posted and nobody replied

[stoic reef]

might have to ask again and check pins but this channel is for game errors/crashes. idk what the best affixes are

[summer minnow]

Is the custom launcher better?

Does it not encounter any file verification error?

[stoic reef]

custom launchers dont have that ability. file verification errors are caused by connection issues which will happen no matter what launcher you use. but they do have cool options for like adjusting the graphics outside of the game and stuff like that

and the collapse launcher can use delta patching for the 10gb launcher download to shrink that down to about 600mb i think?

[wheat yew]

is there any way to get HD graphics? i'm playing on PC and it still looks like garbage made for phone resolutions

maybe i just have the wrong settings?

[stoic reef]

for what parts specifically?

the game itself? the cgs?

[wheat yew]

game cgs specifically

[stoic reef]

oh, cg's are at a fixed quality and cannot be changed

its most notable on larger computer resolutions since the cgs are slightly under 720p for size reasons

[summer minnow]

:OOOOOOOOOOOO thx

[steel condor]

anyone know why this is happening

[summer minnow]

Is shrinking that bytes fixed or am I given an option?

[stoic reef]

hmm, try restarting your game/device and if it doesnt help then contact customer support #how-to-contact-cs

[steel condor]

alright thanks

[stoic reef]

like i said, it cannot be changed so unfortunately you cannot do anything to increase the size. theres no option for it

when they converted the cg's to .usm files back in 5.7 there was no longer any option to get HD or SD ones and everyone gets the same ones

[radiant knot]

Is it possible to change servers for honkai impact 3 on SEA server to US or EU Sever? That is with player data included.

[summer minnow]

My experience to that is that ZFbrowser.exe ain't running in the background.

[stoic reef]

no, cross save is not possible

[worldly cipher]

Nope

[stoic reef]

but you could install the global client to play on NA or EU but you wont retain your account data, it would start over

[worldly cipher]

Tho you can use your Hoyo acc to create a NA / EU data

[worldly cipher]

Reason why Luna said restart the game

[summer minnow]

Just telling him the reason why it happen

[worldly cipher]

Hoyo knows that some captains are playing in low storage + low spec

[stoic reef]

not even some tbh. lotts folks in here with internet/storage that cannot handle an extra 10gb to the game. though i still think there is no reason to not offer an hd option

even though it totally overwrites the files and be a good 20GB extra download i think it should still be an option

[worldly cipher]

True but they don't want to hassle coding all those again

[stoic reef]

well sure, but they still significantly downscale them from their native resolution lol

their native resolution is 8K and then they downscale them and compress them

[summer minnow]

8k

[stoic reef]

but yeah it would cause us a lot more people to tell that their internet isnt good enough for it lol

[stoic reef]

yup

[worldly cipher]

8k60fps

https://tenor.com/view/rezero-rem-laugh-laughing-anime-gif-25098531

[summer minnow]

1cg download can be equal to 1hr if that's the case

[stoic reef]

tbh i only have a 2k ultrawide so 8k would be wasted on me, but still i feel like it should be an option. but all we can do really is feedback about it

[worldly cipher]

me only has 1080p

[stoic reef]

oh yeah at 8k an animated cg would probably be a good 20gb on its own or more

[summer minnow]

Invest on cg's instead of the game

[worldly cipher]

That + the fact we have a lot of CGs

[strong thistle]

they need to re-encode it to 8K 60FPS with AV1/VVC 12bit ||no graphics card can decode that ||

[stoic reef]

not really

even good cards would basically catch on fire trying

[strong thistle]

https://tenor.com/view/capoo-bugcat-capoo-bugcat-sweating-dannielteo-gif-16864462

[worldly cipher]

RTX 4series is weak

https://tenor.com/view/spongebob-patrick-star-notes-noted-gif-26232003

[summer minnow]

The so called Titan graphics card

[stoic reef]

actually rtx would struggle with that tbh

[summer minnow]

Why is there no ironmaid this time?

[strong thistle]

RTX 40 / RX 7000 and Arc graphics can only decode AV1 at 10 bit

if you try to use 12bit , your processors will burn

[worldly cipher]

I guess we need RTX10080 to handle 8k60fps

[stoic reef]

they arent the best with av1. amd rdna 3 is good stuff tho. actually i take that back a 40 series could decode that

[strong thistle]

https://tenor.com/view/cat-nod-cat-nod-cat-nodding-cute-cat-gif-23793862

[stoic reef]

yeah. people always forget with anime games, it looks simple and anime but the textures/movies can be at a size to literally melt your card. your gpu dont care if its a forspoken tree or kiana, 8k is 8k

[worldly cipher]

Unless

[strong thistle]

Intel Iris Xe , AMD Radeon RX 6000 series and Nvidia geforce RTX 30 series can only decode AV1 in 8bit if i remember
Intel Arc A series , AMD RX 7000 series and Nvidia Geforce RTX 40 series can decode AV1 in 8bit and 10bit

[strong thistle]

https://media.discordapp.net/attachments/932909006765293578/1030540951699075172/image0.gif

[worldly cipher]

Your PC will not catch a fire on that

[strong thistle]

they should implement AMD FSR , Nvidia DLSS or Intel XeSS if they want to use 8K

[stoic reef]

that would be nice

[worldly cipher]

Just the grass texture can melt down a mid processor smh

[strong thistle]

[worldly cipher]

Oh yeah speaking of FSR I've heard Genshin having a problem on that

Blur character but good scenery
Full screen giving motion sickness

[stoic reef]

motion blur has always given me motion sickness tbh so if possible i always turn it off

[strong thistle]

if i remember the AMD FSR doesnt have the Settings in there

its only Options to Turn On or Off the settings , there is no quality presents for example : High Quality and Performance

[worldly cipher]

me who's AA is always off

[stoic reef]

i recently big modded skyrim and the ground has like some infinite void looking texture blur so i cant look down

[strong thistle]

i just remembered @stoic reef use RDNA1 graphics card and @worldly cipher is using Vega graphics ?

[worldly cipher]

It said that Genshin remove SMAA and TAA and replace it with FSR on the AA option tho they did bring it back and now FSR is 2.0 in there but I haven't check the settings yet prob later

[worldly cipher]

Yep Vega8

I do like peasant computers

[stoic reef]

yup, 5700 xt so RDNA (1)

good power draw iirc for its time

crazy enough, 2k ultrawide just going to the apho 2 hub takes 66% of my gpu on quality preset

good ol 5gb of textures there

but 2k is a lot of pixels to pixel

[strong thistle]

there is a bad news

AMD have not updated the Graphics driver library and make improvement for Vega/Polaris/RDNA1 Architectrue since October or November if i remember
they only focus about the RDNA2 and RDNA3

[stoic reef]

yup that checks, last update was nov 30th last year

[worldly cipher]

Well as long I don't encounter any graphic driver problems I'm fine

[strong thistle]

you can update it to the latest February drivers , but its only for RX 6000 and RX 7000 series graphics improvement
but its better to wait for the older graphics library to be updated

[stoic reef]

i mean im not too upset by that. it would be nice but i figure this card will still last me a good 5-8 more years before i really gotta replace it. it'll suck tho if somethign comes out that needs a modern driver

but before this i had a gtx 970 so thats about how often i replace gpus lol

[strong thistle]

not really affecting if you are playing older games
but for newer games you will need it

[worldly cipher]

Can't really play 2023 games

Sure I can handle low but on 10fps

[strong thistle]

Maxwell

[worldly cipher]

You know it's a 3200g

I play games on 1080p30fps

I'm lucky if it pass the 30fps mark like Honkai and Genshin

[stoic reef]

ngl maxwell and the 970 in particular was a good card. thing still works great, its just not beefy enough for a lot anymore

[strong thistle]

i forgot what is the new games name , but it requires Mesh Shading
any Vega/Polaris/RDNA1 graphics card cant play the game , because its missing Mesh shader features

[strong thistle]

Dual channel memory

[worldly cipher]

2x8gb clutch

My friend taunt me to buy 2x16 for more fps

Bruh even with that I still have the same fps since it can only handle 3200 CL max

[strong thistle]

i have ever only used the Maxwell 1.0 graphics card , the GTX 950m in my old notebook and its works good

[stoic reef]

yeah those are really durable for whatever reason. i think it was the die size and the fact they werent chasing the leading edge too hard since they were gearing up for the 10 series

[strong thistle]

i think you buy the Ryzen 7 5700G , its using same Vega 8 name , but the Litography have been shrink to 7nm , it will be better than Vega 11

[strong thistle]

GTX 10 series (Pascal) is a big improvement too
i remember the GTX 1060 6GB performs same as GTX 980

[stoic reef]

oh yeah it was a huge improvement, i think the 10 series was the last series i'd say is hands down good before the 30 series. i blame rtx tbh

[worldly cipher]

My old was a8-7600 I can't remember the built in GPU tho

[worldly cipher]

https://tenor.com/view/empty-wallet-no-money-broke-pulp-fiction-john-travolta-gif-13868803

[strong thistle]

from Pascal to Turing they only added Tensor Cores , Raytracing Cores and little amount of CUDA Cores (the Litography shrink is not too far , from 16nm/14nm to 12nm)

[worldly cipher]

Anyway I'm fine using this specs for now

I'll buy a better one when I get a job

[strong thistle]

Radeon R7 , 6 Graphics Compute Unit

[worldly cipher]

Still in college

[worldly cipher]

All I can say even tho that APU is old it is still a beast

Imagine playing Honkai - Genshin in 720p

[stoic reef]

yup exactly, it was mostly the new fancy rtx stuff as fuel for the hype train

[worldly cipher]

Anyway I think it's just me not liking the design of the new Ryzen chips

Puzzle piece design

[heady jewel]

ayuda no puedo iniciar el juego me sale ese error

[stoic reef]

lol fair enough

everyone can have their own preferences and are totally valid

[worldly cipher]

3rd pin

[strong thistle]

i think its ok for the design , but i dont like the new AMD mobile naming scheme

[worldly cipher]

AMD mobile

[strong thistle]

AMD Ryzen 5 7640U
AMD Ryzen 5 7420U

they are Ryzen 7000 series , but the Ryzen 5 7420U is using Zen 2 Architecture and Ryzen 5 7640U is using Zen 4 Architecture

[stoic reef]

pretty sure they're just doing iterative improvements and banking on average users not caring

[strong thistle]

there is very big different from that 2 architechture
Zen 4 have Dedicated AI Cores , RDNA3 Integrated graphics and better instruction per clock
for Zen 2 , they just changed the Vega graphics to RDNA2 graphics (but it have very low Compute units , only 2 )

[fast bear]

I need a bit of help, since yesterday after the new Honkai update, the game keeps crashing itself everytime I tried opening it. Though this is like one of the first times it has happened. I’ve tried uninstalling it and reinstalling it, but it still crashes and stuff. I have enough storage space though so I’m not sure if that’s the problem

[stoic reef]

oh sorry, i meant iterative in the naming convention but yeah i wasnt aware it was that huge of a difference

[worldly cipher]

Oooo sounds like a driver issue

[stoic reef]

pc or mobile?

[fast bear]

Mobile

[stoic reef]

what model of phone?

[worldly cipher]

Oh well not a driver one then

[fast bear]

Iphone 6s plus

[stoic reef]

oof

so umm

[fast bear]

It was still running fine though before the new update

[worldly cipher]

Tried restarting your mobile?

[fast bear]

Yeah

[strong thistle]

they replaced the third letter to indicate the Zen Architecture generation

Ryzen 3 7320U <- this is the Zen 2 architecture

[stoic reef]

multiple iphone 6s plus users are unable to run the game now as of this update.

long story short the iphone 6s plus is below the minimum requirements in multiple categories and uses PowerVR graphics which is notoriously incompatible with honaki. its impressive they were able to run the game till now but basically 6.4 is the straw that broke it

[worldly cipher]

PowerVR GT7600 .......

[fast bear]

Damn… does that mean I’d have to change my phone then?

[stoic reef]

pretty much, not enough RAM, cpu too weak and old powerVR graphics. its honestly a miracle that you and the other like 3 iphone 6s plus people in here earlier could run it till now

[cosmic lion]

if you want to play yeah... the phone is nearly 10 year old

[stoic reef]

cuz all that stuff is below minimum spec as of a year ago

[fast bear]

Dang it

Well, thanks though!

[stoic reef]

np, sorry i had a solution but its just your phone couldnt handle it anymore basically

[stoic reef]

thats the stupidest thing ever

oh yes lets make the THIRD number designate which architecture it uses. cuz making a different number scheme based on the generation of architecture is too hard

[strong thistle]

[worldly cipher]

Anyway speaking of my phone I can play games on it but yeah easy to get hot + low settings

It's fine since I'm not really into mobile gaming since my hand sweats a lot

[stoic reef]

i mean i mostly play idle games on my phone. beefier stuff i usually just use an emulator for

[odd wedge]

All the iPhone 6 series lurkers appearing in v6.4

[stoic reef]

mhmm, 6.4 is the straw that broke 6 series

[strong thistle]

@odd wedge

[odd wedge]

gei would huggies

[stoic reef]

other than the occasional HoO audio issue, this patches thing so far is iphone 6 series just giving up

[odd wedge]

v6.5 iPhone 7 series bye bye?

[stoic reef]

lol maybe, perhaps they'll hold out one more patch after that

[odd wedge]

v6.66 iPhone 8

v6.7 iPhone 9

iPhone 9?

9?

[stoic reef]

6.66 all phones die

only rtx 40 series can run game

[strong thistle]

we need DLSS 3 Frame Generation

[worldly cipher]

Yeah I do have issues with my palms hell even my feet

[stoic reef]

its okie, rude for overheating phone games but i get the whole skin issues thing, i have super dry skin so its always being flaky. maybe we should get you a computer fan to tape to the back of your phone

[high ermine]

anyone why my honkai is stuck at 60 fps?

[upper marlin]

can somebody give download link?

[high ermine]

i get 60 in combat

[light mica]

Device?

[upper marlin]

perhaps your device

[high ermine]

PC

it was fine in the past, not sure what happened

[light mica]

Make sure your PC isn't forcing the game to use vSync in the driver options

[upper marlin]

is your storage full? perhaps it make the lag

[high ermine]

storage is fine, monitor refresh rate too

lemme check vsync on nvidia i guess?

[placid cradle]

Cannot login using hoyoverse account

[stoic reef]

im assuming this is what you were needing #🔌technical-help message

otherwise links are in the 2nd pin

[high ermine]

lemme try forcing it off

[upper marlin]

ah many thanks

[light mica]

You could also just set it to 60 again in game then set it to 120 again

Maybe do a restart

Try the game in windowed mode

[willow falcon]

I'm not sure if HI3rd have a Vertical Sync

[stoic reef]

try forgot password?

[placid cradle]

Already try that

[light mica]

Drivers can force a lot if things, thought I'd just have them check.

[placid cradle]

Even creating new hoyoverse account but still same problem

[high ermine]

weird thing is

[stoic reef]

what have y ou tried then? it'll save us both time if i know exactly what the issue is and what you've tried

[high ermine]

when i take a screenshot with sharex it jumps to 120 for a second

wtf is going on

WAIT

ITS 120 IF IM TABBED

[willow falcon]

Time for registry

[high ermine]

IF I TAB IN

IT GOES DOWN TO 60

AS LONG AS IM TABBED OUT ITS 120

HELP

[light mica]

You could try using something other than the in-game fps counter to verify it's not just a display bug

[high ermine]

i can feel it but sure

[light mica]

If you're sure there isn't a need

[high ermine]

nvm this thing doesnt even work