🔌technical-help

[stoic reef]

^

[idle bloom]

Can someone give the new StreamingAssets\Audio\GeneratedSoundBanks\Windows*Version.txt* for SEA please

[stoic reef]

the games folder, the one with bh3.exe

[drowsy torrent]

here?

[lost venture]

go there then put it there

[drowsy torrent]

thanks

[lost venture]

you got 2 options but you can just update game then and it will extract n verify itself

[unkempt kestrel]

can anyone help, my game wont update but wifi is perfectly fine

[lost venture]

tried this?

[stoic reef]

zero finna run me out of a job

[lost venture]

i am barely here, like i only really helped me here for a total for 3 months of simplying copy paste

like I was only here to help mainly on patch day last year/2 years ago

outside of pestering buil on my BL problems

or asking art for the caches before slothy was more active here

[stoic reef]

lol fair enough

patch day is.... festive in here

[nocturne beacon]

ohits ok now

[odd wedge]

Lunana here

Me identity crisis

[unkempt kestrel]

hai it working now thankyou so muchhhhhhh ily

[tardy musk]

How much time left for maintenance to be done for American server ?

[odd wedge]

!faq mtkek

[grizzled rampart]

Server Maintenance

To check on server maintenance for your respective server, please go to #mt-countdown for information!

[tardy musk]

Thx

[strong thistle]

@odd wedge

[odd wedge]

My own personal huggy message

[odd wedge]

[warm glen]

whats going on? i still have 30 gb left and this is only 200mb

[autumn kiln]

Last night i asked if it is possible to move my honkai account on a different gmail, in case of deleting old gmail…
however i done the advices given, now i linked the new gmail and password, is my honkai in this gmail now ? Can i delete old one ?

[thick python]

Go to Check Details and show the error here

[stoic reef]

if the new email is that one thats censored out then yes you can stop using the old one

[stoic reef]

thats a corrupted download. please connect to a VPN and then try again. if you get the error again then delete the files listed in the error message and it'll redownload them

if you dont have a VPN then protonVPN is fast and free

[thick python]

Thanks Luna for the answer

[stoic reef]

np, i know you're busy

[warm glen]

luna youre a god

[lean whale]

guys, I need some help with storage management

I lack 3GB for the update. In order to "cheat" space, should I uninstall HI3 and then reinstall it?

[stoic reef]

is this on mobile or pc?

[lean whale]

pc

[faint parrot]

its been like this for an hour, i cant download the new update. my internet if fine.??

hel[p

[stoic reef]

use a VPN, if you dont have one then protonVPN is fast and free

its a connection issue

[stoic reef]

i dont think that would work. unless your honkai folder is currently about 30GB (aka has leftover junk from previous versions)

if it is then sure reinstalling might work

but pc still has to have nearly 1.5X the free space to download and then extract the files

[lean whale]

I see

[stoic reef]

have you considered temporarily deleting some big files or like stuff out of your windows videos folder, and then restoring them from recycle bin after updating?

or like uninstalling something else and then reinstalling after update?

[lean whale]

I don't seem to be able to find such big files anymore. I did a hard clean

[cosmic lion]

if the game is installed in the same drive that windows, you can try clearing the windows update cache

[stoic reef]

huh, usually people have more space than that on their hard drive. but yeah if its that close then either your pc has like no hard drive or you have too much installed

any other games that are installed that you might not play as much? could uninstall those

[lean whale]

already done

[stoic reef]

how big is your hard drive?

[lean whale]

~256GB

[rare bluff]

Oh, guess I'm not the first with the size question. My hi3 folder is already almost 30gigs, is that normal? Can something be deleted, like maybe stuff from previous updates?

[stoic reef]

hmm, i mean windows wont take that much. there should be something you can uninstall temporarily

[stoic reef]

yes, it is currently 28 GB with all assets downloaded so you have some stuff left over from previous events. not really easy to go into the files and just delete stuff that is no longer used so your best bet would be to reinstall if you want to save 2GB

[autumn kiln]

Phew, finally thanks for telling

[rare bluff]

Oh.. well, nah, I don't care about 2gb. If it was like 10..

Thanks

[stoic reef]

np

[worldly cipher]

New Update = New Problem

[stoic reef]

still updating slow?

[worldly cipher]

Yep

Dw I already know the solution

30mins no Net

[stoic reef]

okie. i was gonna say my sea links are u p if you wanna download the in game one. though apparenlty in game updates now use delta patching cuz they're about 1/5th the file size that is downloaded

[lean whale]

I looked a bit deeper, I managed to remove 10GB from android studio assets (I'm a programmer). I used android studio in my previous semesters (I don't need it rn, I had uninstalled it previously), but I didn't know it took so much space lmao

[lime plinth]

Is there a way to check which region has all your progress since I lost my level 50 account

[worldly cipher]

Well brb gonna sleep for 30mins

[stoic reef]

if you log into hoyolab.com and go to the battle chronicles for honkai you can see the honkai account on it and theres a little drop down menu for checking other servers

[stoic reef]

[stoic reef]

ah well glad you found something then! though if its possible i'd recommend getting a bigger hard drive. 256GB is really tiny these days with what stuff takes up

tbh my honkai installations are about 200GB

[lime plinth]

how do i change my battle chronicles from genshin to honkai?

[mighty nebula]

Hello!
I ran into this problem, I have closed the app, couple of times but it still happens

[timber spoke]

Whats the update size for phone??

[stoic reef]

are you on the pc version of site or the mobile?

[lime plinth]

pc

[stoic reef]

go to ai chan phone > downloads and download everything

[mighty nebula]

But I can't enter game tho

[stoic reef]

tap the honkai impact 3rd button in the top of the site

[stoic reef]

then when are you getting that error?

[lime plinth]

oh thanks

[vestal vale]

can i just move HI3 as a whole to disk d from c ? will it cause some issues?

[worldly cipher]

Yikes prob a corrupted file

[lime plinth]

i think i might have used a different email since i cant find my previous account

[cosmic lion]

it should appear down the genshin one... if not, then there is no data in that account

[worldly cipher]

Nope

Tho after you transfer

Go change the location folder of the game in the launcher

[mighty nebula]

After I signed in, but it's working now.

Idk what happened

[worldly cipher]

It should be D / Honkai Impact 3 / Honkai Impact Game

[lilac jolt]

Im an EU player but shows me in America and i cant change this how can i fix it can you help me?

[cosmic lion]

wait until mt end

[vestal vale]

got it

[lilac jolt]

Got it thanks

[lime plinth]

OH MY GOD MY ACCOUNT WAS ON A DIFFERENT EMAIL

[stoic reef]

wait till maint is over

[lilac jolt]

Okay thank you

[thick python]

oof

[stoic reef]

google play update is around 100MB and basic resources is 1.2GB

[stoic reef]

well that sounds like you found it. glad you found it tho

[worldly cipher]

Net is fine now even without waiting for 30mins

[lean whale]

if I ever get a new laptop, I'll consider 512GB space. But I don't think I'm gonna upgrade my laptop (I'm using laptop unfortunately)

[worldly cipher]

I forgot I have mobile data

[stoic reef]

woot woot

[vestal vale]

I can't move it

[worldly cipher]

Just uninstall the game then reinstall in the new drive

[stoic reef]

^

easiest way to do it since you're not admin on that computer

[worldly cipher]

Saves you more storage too since files that aren't being used anymore (temp files) will also be deleted

[vestal vale]

my internet is so slow that will be hell ; ]

[worldly cipher]

The wait is worth it tbh

[vestal vale]

this is my own pc why am it not admin?

[stoic reef]

idk, but if you were then you could create a folder in your program files

but you're just trying to move it to the D drive right?

not TO your C drive but to your D drive?

[vestal vale]

no just from c downloads to c hi3 games

[stoic reef]

oh thats different

[stoic reef]

you tried to extract that manual download in the honkai folder? you're not supposed to extract. you just leave the zip file in your games folder and run the launcher

but you just copy the zip file there

from your downloads

[vestal vale]

can i copy and paste to c hi3 games?

[stoic reef]

yes you can copy paste

[vestal vale]

i didn't extract it

really

[stoic reef]

what it said access denied to was creating a new folder in your honkai folder

idk why but it was trying to create a new folder in there

tbh idk what you were trying to do from that screenshot cuz it looked like you were trying to extract the realtek audio zip file to your honkai folder

but yeah to use that launcher manual download zip file you got, all you have to do is copy and paste it to your honkai impact 3 sea\games folder and then run your launcher like normal. thats it

[vestal vale]

after pasting, open launcher and it verifies auto right?

[stoic reef]

should yeah

if it restarts the download then either you copied the file to the wrong folder, or the download was corrupted (or you didnt delete the tmp file of the same name as the manual download)

[dry island]

the latest update is 6.3?

[stoic reef]

yes.

[dry island]

epic

[lime plinth]

thanks

ive gotten attached to my new account after i got senti on it tho

[lilac shadow]

anyone knows when does the maintenance end ?

[stoic reef]

#mt-countdown

[floral jungle]

Can glb install the apk for next patch now? Or is 6.3 the ai-chan patch...

[stoic reef]

for SEA? yeah you can use the .apk link. it is updated to be 6.3

[floral jungle]

What abt global

[stoic reef]

the apk link is just for whatever the current version is and the current version is 6.3

global? i think so yeah

[floral jungle]

Yay tysm! Have a great day

[stoic reef]

glb is still under maintainence but it should be the 6.3 already

[floral ridge]

any tech tips? alr restarted wifi and laptop not work

[stoic reef]

its a connection issue, use a VPN. if you dont have a vpn the protonVPN is both fast and free

but just close the launcher. connect to VPN and then open launcher and it should work

[floral ridge]

aight thx

[floral ridge]

it wont let me download or in the game now

[stoic reef]

same error?

[lime plinth]

which is the better dps herrscher or finality or origin

[stoic reef]

#💁gameplay-help ?

[floral ridge]

it doesnt said error but it doesnt do anything when i click launch

or try to check for games update

[stoic reef]

why is the launch button so far up there??? try restarting your pc

[floral ridge]

i move my vpn below

ima redownload

[stoic reef]

i see, after restarting your pc did it at least do anything when you click launch?

[floral ridge]

nothing happened

[stoic reef]

yeah it should be doing something tbh. if you dont wanna reinstall quite yet you can try repairing game files in the launcher settings

but might have to reinstall

you can also try just going to your honkai impact 3 sea\games folder and running bh3.exe directly to just run the game

[floral ridge]

aight thx

it wont let me repair kekw

[stoic reef]

oh thats why it wont launch, cuz it still needs to download

so what you can do is go to your honkai impact 3 sea\games folder and if you see a BH3_v6.3.0_f79a08e4749f.7ztmp file then delete that and then y our launcher might properly download and stuff

[indigo ember]

Is the apk for the game out yet?

[stoic reef]

yes

https://api-os-takumi.mihoyo.com/event/download_porter/link/bh3_os/galobalapk/default

[indigo ember]

Where?

[stoic reef]

that link i just gave is the .apk for the current version of glb for android which is 6.3

[indigo ember]

Alright ty.

[stoic reef]

np

[indigo ember]

But where did you get the link?

[stoic reef]

from the 3rd pin

[cosmic lion]

and its the same link everytime for the apks

[stoic reef]

if you wanna know where the 3rd pin gets it from, its the API link that google play store gives your phone to download from hoyoverse when you update in the play store

[indigo ember]

Ah

[stoic reef]

the apk links never change. they just always point to the current version of the game's apk. and since maint is done/almost done the current version of the game is 6.3

[tribal bluff]

how to fix this

[stoic reef]

restart your pc

[indigo ember]

Idk know how to get an app link from Google Play store

[stoic reef]

and if that doenst work then close game and launcher, then connect to a VPN and then try to launch again

[tribal bluff]

aight will try that rn

[worldly cipher]

Or turn off router for about 5-10mins

[stoic reef]

you cant without some other software/app programming knowledge, or i mean its a lot easier on pc tbh but you cant use .apk files on pc

[worldly cipher]

Or Use a Mobile Data

[stoic reef]

but for the .apk links since they conveniently never change theres no need to look them up every patch

[cosmic lion]

it's almost time... good luck to all who will be answering here

[indigo ember]

Hmm, Ic. Idk much how apk links work, but that's good to know.

[stoic reef]

oh well all you have to do is tap on the link on y our phone, wait till its finished downloading and then tap on it to run it and update the game as if you had updated it from the google play store

then you can open the game and do the in game cg download like normal. but all the apk link is for is manually updating the game instead of through the google play store

[indigo ember]

aye, thanks for the informative description I'll see what I can do.

[gusty fiber]

what to dooo

[stoic reef]

pc or mobile?

[gusty fiber]

pc

[indigo ember]

@stoic reef one more question, with the pre installation link, how does it work? Do you also get the apk from there?

[stoic reef]

pre-installation doesnt exist for mobile, so you cant do that on mobile

[stoic reef]

did you update your launcher and everything?

if you did then try restarting your pc and see if it needs to do any updates

[indigo ember]

Ah shucks. Alrighty then.

[stoic reef]

np. tbh the pre-installation file for pc is 10GB and the apk/google play store update on mobile is 125MB

[indigo ember]

God damn

[stoic reef]

though the in game download for pc is like 900MB and the in game one for android is like 1.2GB lol

[gusty fiber]

ah i actually dont know how to update launcher or some stuff

[stoic reef]

mobile updating has been more optimized than pc for a while now

[stoic reef]

when you open your launcher, does it say launch or update?

[gusty fiber]

i dont know what launcher your talking abt but it makes me insta-go to the bridgee

[stoic reef]

how do you start the game? but if you can go to the bridge and play the game then it sounds up to date

[gusty fiber]

i just pinned hi3 and there

[stoic reef]

oh i see and when you click on that it just goes right into the game and stuff.

so you pinned the game .exe directly so it didnt update when the new version came out today. go to where your game is (by default its c:\program files\honkai impact 3 sea\ and look for launcher.exe and then pin that. that'll open the launcher which will update the game and stuff

[gusty fiber]

alrr

ah but wait

i downloaded on global

anything or something to do??

[stoic reef]

your discord role you set says your SEA, you sure you play on global?

[gusty fiber]

shit might aswell change that

oh and 100% sure i play on glb.

[stoic reef]

aight. but no theres nothing special you need to do, though the game install location might say honkai impact 3rd glb instead of sea

[solemn topaz]

Is the HoHE beginner banner out?

[stoic reef]

#💁gameplay-help

[gusty fiber]

ahh finnaly found the launcher. thanks for the help

[stoic reef]

np

[gusty fiber]

https://tenor.com/view/remilia-scarlet-flandre-scarlet-flandre-remilia-touhou-gif-20879117

[stoic reef]

not sure since this channels for technical bugs or glitches but either #💁gameplay-help or #👶beginner-help might know. they know more about the banners and stuff

[pearl palm]

Hello! Can someone give me a link of Honkai Impact 3rd link? I updated it and even re installed the game but it keep telling me to download it on the original website even tho i did re install is there

[stoic reef]

are you playing on pc or mobile?

also are you global or sea?

oh and also a screenshot of the error would help a lot

[pearl palm]

Mobile,

[pearl palm]

I forgot but its honkai 3rd

[pearl palm]

Alright wait

[pearl palm]

Here

[stoic reef]

ok yeah you're on global, does the play store not have an update option?

if it does not say update or says install then please go to settings > apps > send a screenshot of the honkai impact version number

[pearl palm]

Alr

[serene bison]

my honkai is oddly quiet after the update, I can't hear music , yet I can hear damage sound effects and dialogues??????

[stoic reef]

have you double checked the audio settings?

[serene bison]

yes but it only happens when I'm in the story, when I'm on the bridge, the Timeless Grand Hall BGM starts playing

[stoic reef]

double check ai chan phone > downloads and make sure that everything is downloaded

[pearl palm]

Hi sorry for the long wait, couldn't figure it out way sooner anyways here

[serene bison]

everything seems to be downloaded

[odd wedge]

Restart game

[odd wedge]

Hi~
#🔌technical-help message

[stoic reef]

slothy too fast

[stoic reef]

@odd wedge huggies

[dark ibex]

Is there a way to reduce the memory of honkai by deleting old story cgs you won't be needing again ?

[odd wedge]

It's my own message, I know exactly where to find it XD

[pearl palm]

Awh thankiess!!

[dark ibex]

On phone

[odd wedge]

||Reinstall||

Since I have time, I will reinstall myself to see v6.3 size

[dark ibex]

Oh god

[stoic reef]

only way is to reinstall yup

[dark ibex]

It's 19 GB rn so will 6.3 be lower than that ?

[stoic reef]

not much lower no

minimum last patch was like 18 or something i think

[dark ibex]

[sick coyote]

Hola

[stoic reef]

[sick coyote]

Tengo un problema

Hace tiempo habia iniciado sesion con la cuenta de hoyoverse

Y luego la deje en nv 4

Y luego entre con facebook

Y la deje en nv 39

Creo

Y pues

Ahora estoy intentando iniciar sesion con facebook y me dice q no se puede, q vincule con otra cuenta

Y pues no tengo otra cuenta hoyoverse

Y yo quiero tener vinculado com la de facebook, yo tenia muchas cosas

Y ahora tendre q volver a empezar de nuevo

Sera q me podrian ayudar de algun modo porfavor

[odd wedge]

#🔌technical-help message

[stoic reef]

Lo siento si esto suena raro, solo sé inglés y este es el traductor de Google, pero para problemas de vinculación de cuentas, debe ponerse en contacto con el servicio de atención al cliente. envíeles un correo electrónico y explíqueles su problema y proporcióneles el UID de su cuenta

#how-to-contact-cs

[sick coyote]

Aa ok

Thank you

Ee

You send me pls

[stoic reef]

np, you can read the guides if you want to try a few things on your own but if you cant find the hoyoverse its on then email customer support

[sick coyote]

Email of support

[stoic reef]

click on this #how-to-contact-cs

[sick coyote]

Ok thank you ❤️

[cinder rover]

Hello, when I launched the game for the first time it had failed to integrate/check resources when verifying and after retrying a few times it verified completely and I logged in fine. But I see the repair now button clickable. Is there something wrong with my game or is it there just in case, just a little concerned?

[stoic reef]

the repair button is not greyed out because the game is updated. it cant repair what isnt downloaded so its greyed out until the game is "up to date"

[cinder rover]

So everything is ok?

I checked for updates just in case and looked ok

[stoic reef]

yes. just because the repair game button is clickable does not mean anything is wrong. your game is ok

[north edge]

Is it possible to check/track my art book delivery progress?

[cinder rover]

Ok, thanks a bunch!

[stoic reef]

it hasnt shipped yet

refer to the first pin

[north edge]

Okay, thanks

[haughty dagger]

my download speed is 130kb/s how do I fix this?

[stoic reef]

im assuming your internet speed is usually faster than that?

[haughty dagger]

oh nvm

steam was autoupdating something

[stoic reef]

that would do it

[haughty dagger]

lmao

[twilit pagoda]

Hi, can someone share the new version.txt inside this folder BH3_Data\StreamingAssets\Audio\GeneratedSoundBanks\Windows

[willow falcon]

Soon™️

[twilit pagoda]

ohh , you started from 0,

[willow falcon]

Or try this one from Global client. Should be same.

[twilit pagoda]

yes, it is same both global and sea,

thanks 😉

[willow falcon]

[trail lynx]

Guys I have a problem with my game

Basically I changed my account a while ago with my new one with HoH on it and such, and I reconnected after the maintenance, and it made me start again at Lv 9

[stoic reef]

are you on the right server?

[trail lynx]

Oh that might be the prob I check it. I just was so scared I lost my account I directly went there to avoid making shits

[stoic reef]

cuz it doesnt make you start over, thats impossible to happen so its either the wrong account or the wrong server basically so yeah double check that you're connecting to the right server

[trail lynx]

Yeah it switched to America ffs

Why you do that mihoyo

[stoic reef]

it happens sometimes when the game updates. switches to default

[woven mulch]

hello im having some issues with audio, in the latest chapters there seems to be no audio

[stoic reef]

just the latest story?

[woven mulch]

yes including the mini game that comes with it

[stoic reef]

first check ai chan phone > downloads and download anything if missing. then after that regardless if you downloaded anything or not go ahead and restart your phone

[woven mulch]

oh im playing on pc

[stoic reef]

oh my bad, still go ahead and do that. this problems just more common on phones

[normal spoke]

Does anyone knows if chapter 31 act 1 was fixed? Did they add Mei JP voice-lines?

[stoic reef]

not yet to my knowledge

[normal spoke]

Thanks

[fervent wind]

does downloading new update adds 3 gb

[stoic reef]

on phone or pc?

[fervent wind]

or after i download 3gb in app store and then it installs the thing it replaces 3 gb in the current gamefil?

[fervent wind]

phon

[stoic reef]

no it doesnt add that much

[fervent wind]

yay

yayayyaya

lets goo my storage saved

🗿

But wait i cant even download the update

[stoic reef]

why not? but yeah it is about 1GB increase

[fervent wind]

dam

[fervent wind]

oh because i only got 1 gb left

[stoic reef]

oh then yeah. it needs a bit more than that

[fervent wind]

💀 it needs 4 gb+

[stoic reef]

to safely do it yeah

[tawdry sparrow]

is it some bug or is there just no sound added yet to these dialogues?

[fervent wind]

aaaaaaa

[stoic reef]

those dialogues are not voiced. its a limited time event and not all of them are voiced

[tawdry sparrow]

i see so only the main story
tyty

[tacit bridge]

So I can only convert when I’m on my PC and not on mobile?

[stoic reef]

if you usually play on pc then yes. though if you keep using your mobile every day for like a week or so you can do that on mobile too

anti hacker measure

[naive kite]

is it just me or does anyone else not have audio for characters while in battle?

[tacit bridge]

Ok now that makes sense

Dont usually open HI3 on mobile

[stoic reef]

for anything or just the new story missions?

[tacit bridge]

Except when I’m out and about

[naive kite]

no just normal battles. like the things chars say when casting skills

[tacit bridge]

Is there like a cooldown before I cant do it on mobile?

[stoic reef]

not really, it just isnt your usual device. i guess if you dont use it for a really long time then yeah but i dont think anyone other than hoyo devs know what the cooldown is

[stoic reef]

hmm, go to ai chan phone > downloads and make sure everything is downloaded. then restart your device

if still not doing it, then maybe its one of the ones that dont have a lot of combat lines, idk

[naive kite]

everything is downloaded mate. im on pc btw

[gray yarrow]

I bought a 30$ b chips and didn’t get anything then I bought another one cause I thought I didn’t buy it but the same thing happened

[rapid marsh]

hi i just downloaded the game on steam and no login options pop up here, can anyone help?

[stoic reef]

then restart your pc

[stoic reef]

did your bank/card/etc get charged?

[gray yarrow]

Yes

Twice

[stoic reef]

then contact customer support, only they can help #how-to-contact-cs

[stoic reef]

steam uses your steam ID to login automatically. no login required, but it cant use your hoyoverse account

[gray yarrow]

Wait wait after logging back in I just got them

So delayed tho

[rapid marsh]

can i still use steam if i wanted to switch between pc and mobile? or is that a hoyeverse only thing?

[stoic reef]

how delayed? like less than an hour or more?

[undone pond]

HI3 steam uses SteamID to login iir

c

[gray yarrow]

Yea like 10 mins I’d say

[stoic reef]

yeah it can take that long sometimes

[gray yarrow]

Think cause of how many people are on

Welp didn’t mean to buy it twice but I guess it’s fine

[undone pond]

1 account between pc and mobile? You have to download the game (again) on their official website (iirc)

[rapid marsh]

so i shld just get mihoyo launcher instead of steam and use hoyoverse acc?

[stoic reef]

yup exactly

or epic games

[rapid marsh]

which launcher better

[stoic reef]

actually nvm

epic only is global server and i think you play on SEA

official SEA launcher download link: https://api-os-takumi.mihoyo.com/event/download_porter/link/bh3_os/pcglobal/default

[rapid marsh]

ight thanks

[undone pond]

wat launcher?

[rapid marsh]

epic or hoyoverse

[undone pond]

hoyoverse

[rapid marsh]

but apparently theres an sea launcher

so

hoyoverse it is

[stoic reef]

hoyoverse launcher comes in sea or global variant, depending on what server you play on

your discord role you set is SEA so you probably play on SEA region so you need to use the sea launcher

sorry i mentioned epic launcher. tbh its nice it has more payment options than worldpay but its only on global region rn

[keen willow]

can you guys help me? it's just not working at all

and I don't know why

[undone pond]

bc of this ig

[stoic reef]

thats from a corrupted download

[silver urchin]

that happened to me too lol

[stoic reef]

due to an unstable connection but to fix it first close the game, delete the files in the error message, then connect to a VPN and open the game back up

[silver urchin]

but i renamed the file

and it worked

[keen willow]

yeah, it's not verifying

[stoic reef]

if you dont have a VPN then protonVPN is free or fast

[keen willow]

yeah, that makes sense

i'll try it

[stoic reef]

tbh vpn might not be needed but if it happens more than once after deleting files then need a VPN

[keen willow]

thanks

[keen willow]

which file?

[stoic reef]

the ones in the errormessage

deleting them is better than renaming it

[keen willow]

yeah

[stoic reef]

renaming means there will be a junk file your game might not know what to do with

so better to delete

[undone pond]

change that file to .dll, the game will delete that fiel instantly

[stoic reef]

lol though real talk if your'e renaming the file just hit your delete key, less work

[undone pond]

eh

i forgot

xd

[stoic reef]

plus the game doesnt just auto delete .dll files to my knowledge. theres quite a few .dll file in the games folder

[keen willow]

ok, it was too easy

thanks guys

[undone pond]

the game only delete extra .dll file tho

[stoic reef]

hmm, never knew that. brb gotta go test stuffs

poor thing doesnt know whats coming

[undone pond]

[stoic reef]

hmm, didn't get rid of it after logging in and logging out of game. launcher file repair didnt do anything to it yet either

gonna try login screen repair button. trying to simulate an update here

[undone pond]

oops

try putting that file in .\Game, then launch the game then (i forgot)

[stoic reef]

ah, same folder as bh3.exe? ok after this repair is done i'll do that. its making my poor hdd work its hardest

[fossil cave]

Do you guys have any problems with audio? I tried to play the trial stages for HoTr and neither the stage nor Bronya had any sound lel

[naive kite]

Same issue as me

[undone pond]

try AI phone -> download, idk

[stoic reef]

ai chan phone > download (make sure everythign is downloaded) and then restart your pc

[stoic reef]

im guessing restarting your pc did nothing?

[naive kite]

Yep

[stoic reef]

then try closing the game and reopening it and at the login screen click the red repair icon in the lower left and check for broken assets

if that doesnt work then contact customer support cuz its not an issue with your files #how-to-contact-cs

(this is also assuming that sound works fine everywhere else except the in battle character sounds)

[naive kite]

Lemme try

[stoic reef]

did that but still there. maybe they changed it?

[undone pond]

i guess

[stoic reef]

gonna see how long this little guy lasts

[narrow igloo]

Hi, is there a way to turn of the slomo when you have defeated enemies?

[stoic reef]

not really, theres no setting for that

[narrow igloo]

Okay , thanks for the fast awnser!

[stoic reef]

np. sorry that there isnt a way

[fossil cave]

Ok so I reopened the game after checking the assets and it actually fixed itself

[silver urchin]

hey i might need some help

[stoic reef]

nice! looks like it was a broken audio file

[silver urchin]

i dont know< if its the good chanel

[stoic reef]

depends, just ask

[silver urchin]

well just right now after the maintenance when i lauch the game even if im connected with the good account its like a new restarted account not my lvl 82 a lvl 6

[stoic reef]

double check that youre in the right server

you should be in europe (i think)

[silver urchin]

ok im gonna do it

[stoic reef]

but it might have set to americas

[silver urchin]

how do you see that au the laucher?

the country

[stoic reef]

after you launch the game at the hoyoverse login screen

[silver urchin]

ok

[stoic reef]

its in the upper right corner

[silver urchin]

i kinda feel a but stupid but i got scare ( it work thx)

i dindt notice they change the country

[stoic reef]

np, it happens sometimes after update, it defaults and stuff

[silver urchin]

now i will know out to fix it

have a nice day

[stoic reef]

you too!

[narrow igloo]

Btw, my audio seems broken as well (no or cut off voices)

I don't mind it, but I've seen others with it as well

[glossy rose]

Sound broken anyone?

[silver urchin]

Guys sorry for asking. If I already have 6.2 (without launcher) files, can I update by downloading the additional files only?

[solid herald]

Hello! Maybe is it a technical question or not, but I wanted to know how the translation of the lastest chapters are. When I left the game, it has...some issues..

[stoic reef]

You'd need to do this (minus the launcher stuff, plus you'd need to extract it in your games folder) #🔌technical-help message

[stoic reef]

Probably a corrupted audio file. Try checking for broken assets with the red repair icon at the login screen

[stoic reef]

Check ai Chan phone >downloads and if everything is download the check for broken assets via the red repair icon at the login screen and also try restarting your computer

[stoic reef]

Idk when you left but for a while now the translations have been fine. Not really a technical issue if it's not though since the dialogue file is technically not broken so that would be a #🐛bug-report

[keen willow]

and what about the characters not appearing here? is there a way to fix it?

[brittle parcel]

oh looks like everyone not hearing the characters

[keen willow]

I'm hearing actually

at least in elysian realm

but the characters are not appearing like in mobile

[brittle parcel]

same, elysium everlasting characters don't appear to me chapter 29 to 31 I thinks

[stoic reef]

That is usually a lack of VRAM issue. Not enough VRAM to render the characters.

If you give these screenshots I can double check that #🔌technical-help message

[stoic reef]

You too. Usually a lack of VRAM. If on PC please send those screenshots via the instructions in the link above so I can double check

[stoic reef]

Oh and for your audio issue. Restart your PC and then at the game login screen run the red repair icon

[keen willow]

it's in portuguese so tell me if you don't understand something

[faint wagon]

Hi, may I have the link to download global honkai APK?

[stoic reef]

Yup not enough VRAM . 2gb minimum is needed to render characters during dialogue and yours only has 1gb if you look in the display tab in the left side. Since you're using an integrated graphics card it's using your regular RAM as VRAM and you might be able to give it more than 1gb on your bios settings but that's up to you. Plus not every motherboard can do that so you'll have to look it up to see how to check for your gigabyte a320m motherboard

[faint wagon]

The pin message are PC client, no include APK?

[stoic reef]

APK is at the bottom

Of 3rd pin

[stoic reef]

Hehe it is from the pin https://api-os-takumi.mihoyo.com/event/download_porter/link/bh3_os/galobalapk/default

[faint wagon]

Oh, thanks

[stoic reef]

Np

[keen willow]

I see, thanks

i only asked because in the event, the characters are rendered, buit main story and elysian realm they aren't

[dawn hearth]

quick question, I managed to pay through in worldpay which was my first time without vpn or any other yet managed to go through. I'm pretty skeptical (or overly skeptical) about it, is it safe or is it better to have google pay which I download it because I want to see my receipt

[stoic reef]

Tbh it's kinda surprising that the event ones are. Must be a lower res character model than normal

[teal rampart]

I think google pay

[stoic reef]

Worldpay is safe. If anything it should be more reliable for accepting payments but they're perfectly safe. Really big too, probably just haven't heard of them before but yeah they're fine. Google pay is nice for ez receipts to keep for customer service or something but yeah it's safe

[dawn hearth]

thank you very much, I was honestly started stressing out alot when it somehow go through without receiving a notification

[stoic reef]

Hmm idk about that but yeah Worldpay is like about half the size or more of PayPal they're just not as well known because they're more oriented for business not personal use

I'm not sure where you were expecting a notification but it might not be on honkais end, might be like your bank settings or something. Or if you were expecting it to go through instantly but it didn't then it does sometimes take 10 minutes or so to register in game

Anyways I'm going to bed. Be patient anyone with issues. If you have one then scroll up. Odds are if you have an issue then someone else did too so you might find your answer there

[snow flint]

Is there any way to fix image from cutscene (?) resolution?

idk what happened, but the resolution dropped all of sudden

[dawn hearth]

ok thanks for the adivce, have a goodnight sleep

[solid herald]

Ok, thanks for the answer!

[warm flower]

It says failed to check resources but I have good wifi

[tight latch]

I cant download the update please help ne

[warm flower]

please help

[warm flower]

fixed i deleted file

[sullen oasis]

Is it possible to override existing honkai data to an email that alrdy has data present?

[willow falcon]

no

[willow falcon]

Guess, only Customer Support can answer it

[thorny otter]

Hello everyone, does anyone have problems installing the latest version of Honki (6.3) to Android?
My Play Store refuses to update the game and I've played it yesterday, just before the update. Hell, once the daily reset kicked in, I still logged in at 4:05 AM to do some Errands in the Dorm and spend stamina on daily LITE farming.

[ocean sonnet]

Bro how big is this update? I literally have 2.2 GB on my phone and its still not letting me update. Do I need 3GB?

Ive been hours deleting stuff and most of the time updates are atleast 1GB?

[ocean sonnet]

Omg so its not my storage?

[thorny otter]

I guess not. I mean, i also have ~2+GB on phone and I'm not talking about downloading more resources once I enter the game. The store just refuses to update for some reason 😦

[karmic folio]

hello, i want to ask why when i use my fb account on SEA pc it restart to beginning.

though my phone acc is fb too, or is it hi3 on gplay phone is different server?

[dense agate]

Guys some help needed I am so confused because when I tried using my account I always knew with the email and password, it didn’t work. When I went to retrieve account and it worked. Why is this?

[burnt dawn]

so I just updated, but when I go to the shop or supply, there is no music. I also can’t hear my bridge valkyrie either. how do I fix this?

[stiff flare]

!faq mandown

[stoic reef]

Please send a screenshot of your honkai version number in your settings > apps

[stoic reef]

Only mods or st Freya professors can do faq commands. Here's the current mandown one though #🔌technical-help message

[gleaming crown]

why was i randomly kicked out when i asked a technical question?

[stoic reef]

First check your audio settings then if that's fine then restart your PC and tap the red repair icon in the lower left corner of the login screen

[gleaming crown]

i swear do i have to type out all of that again?.

if i broke some rule i dont even know what it was??

[stoic reef]

You weren't otherwise you'd not be able to type in here. Did you swear in it?

It auto delete lots of swearing

[gleaming crown]

no? i just wanted help with my launcher issue, i sent it and i was kicked out of the server?

like immediatly

and no i didint swear

[stoic reef]

Out of the server? Like you had to find an invite link and everything and set your roles again to get back in?

[gleaming crown]

yup i had to go to the explore public server to get back in and set my roles again

i got kicked out and the server just vanished from my list, i thought i was banned but first there was no reason and second i could join back in

[stoic reef]

Idk what that was cuz your didn't get banned or anything

Might have been your discord bugging out

[gleaming crown]

yeah

anywho

i need help please

i want to download both honkai global and sea launchers on my pc

so i finished downloading global first and when i went to download sea it just automatically opened the global launccher

i thought it was some mistake so i uninstalled using the thing they give along with the game and downloaded sea thing time

and later when i download the global one it only opens my sea acc, there is no download button just launch to both the lauchers even tho i just downloaded one

im on pc and ik i can play it cause ive done it before, but i had to increase my storage and take my hdd out so idk id thats the reason

[stoic reef]

Sounds like they installed to the same place or something. I know it's possible I have 4 test installations on my d drive. I personally recommend neons collapse launcher since you just toggle it to a different region and the first time it'll redownload a seperate one. You can get it from this pin. #🔌technical-help message

[gleaming crown]

do i have to unistall the other one if i do this?

[stoic reef]

If you don't wanna do that then what I recommend is first uninstalling and when you go to reinstall you. Make sure they're in different folders in the advanced drop down on the very first window when you open the launcher installation

[stoic reef]

Yes, to undo whatever's currently going on with your installation

[gleaming crown]

but the thing is when i go toe download the other one, it dosent even give me the option to download its just "launch"

[stoic reef]

Also make sure there's no honkai folders in your program files folder

[gleaming crown]

alrighty

thankyou

[stoic reef]

I know. You either have multiple installations and didn't realize or two of the same launcher pinned twice cuz they both are called 3rd at the top of the launcher window and look exactly the same

[gleaming crown]

alright ill try what you said, thanks for the help!!

[stoic reef]

When was the last time you played?

[dense agate]

nvm I got it sorted.

[stoic reef]

No, phone version is the same as PC. Is it the sea version on phone? Like is the app called 3? Also have you double checked that the PC version is sea? It's it called 3 as well and there is no server selection screen in the top right?

[stoic reef]

Yes the update is 1.2 ish GB and it needs double that to unzip after the download is done to install it right

Is you want to try manually updating it first you can try with this APK link https://api-os-takumi.mihoyo.com/event/download_porter/link/bh3_os/galobalapk/default

[molten fox]

i have a really good pc and can run even large games (ive ran every game i played at 60+ fps) but this game has enormous fps drops even tho its supposed to be a weak game, how to fix this?

[stoic reef]

So I think your Android will but let it run unless you have 3 or maybe even 4 gb free

[stoic reef]

Who said it's supposed to be a weak game?

What's your gpu and what date are your driver's from?

[molten fox]

well at the very least its not stronger than genshin

[molten fox]

i was using a nvidia gtx 1650 ti

[stoic reef]

Manually maxing everything out is actually more than genshin by a fair bit

[stoic reef]

What's your graphics set to and what date are your driver's from (you can find the date fast by going to dxdiag and going to the display tab and looking in the upper right

[molten fox]

im not sure what my graphics is set to, currently downloading 6.3 so i cant check but idk how to check the date cause i just opened dxdiag but i cant find it in the display tab

[stoic reef]

You can just send a screenshot of the whole display tab. That should be best actually

[molten fox]

uh im not sure if you would understand, my computer is set to arabic lol

[stoic reef]

I'll understand

the numbers are still English numbers and I know where to look

[molten fox]

this one right?

damn it wasnt a gtx 1650 ti

i dont even nkow my own pc

[thorny otter]

Send a screenshot where? Or post it here?

[stoic reef]

But I'm guessing the lag drops you were mentioning happened before you updated. Also are they in all parts of the game or just like apho2?

[molten fox]

well it isnt really my own but yea

[stoic reef]

Yeah just here

[molten fox]

they were happening since i started this game (5.2), and its not in all parts its just the gameplay generally or loading screens

[stoic reef]

So the driver date is on the other side of the window from this.

[molten fox]

im only confused because my own pc which is around the same as this one's specs runs fine but this one doesnt

[stoic reef]

Different hardware, different drivers, etc

[molten fox]

yeah idk if you where talking about this section but its empty

this one was the upper right one

but i thought since its arabic it was flipped so i sent that one

[stoic reef]

Hmm that is 6.2, why wasn't the store showing the update? Not enough space?

[stoic reef]

Hmm can you send the entire window?

[molten fox]

6.3 just loaded i can send you my graphics rq

[stoic reef]

Yeah that's weird, it's supposed to look like this

[molten fox]

is there any other way to check the date?

[stoic reef]

I guess try to make sure the drivers are up to date in the Nvidia GeForce experience program

[molten fox]

im pretty sure its not that tho cause i installed the latest driver update like 1 week ago but ill still check

[stoic reef]

Cuz if this has been happening since 5.2 then tbh it's not the Dec 5th driver's that are causing some issues. It's probably a combination of out of date drivers and graphics set too high

[molten fox]

these are my ingame settings

[stoic reef]

Yes those are too high to not cause lag spikes on your card. Especially at that resolution. If you turn them down a bit it should stop

[molten fox]

well could you recommend some settings?

[stoic reef]

Might first just try turning off hdr instead of turning the preset down

Also the high quality post processing

If you want real 60fps in combat then tbh just turn the preset down to performance and that should do it

[thorny otter]

It definitely tries to update but this pops up all of a sudden. I have about 2.2GB free space left. But if it was low storage, should it not tell me that's the problem?

[molten fox]

aight ty

[stoic reef]

Yeah you need more space. At least 3 I think but maybe 4 gb. If you want to try manually updating it you can try it via the APK for honkai https://api-os-takumi.mihoyo.com/event/download_porter/link/bh3_os/galobalapk/default

But you might need to uninstall some things first and then reinstall them later

But if you really don't want to uninstall anything first then try manually updating it. It might work

[thorny otter]

Alright, I'll try doing that. Thanks 🤗

[stoic reef]

Np

[lilac socket]

Just updated the game and this has appeared in the process of verifying files

[stoic reef]

Try restarting your pc

Shallow sequence I think but I could be wrong. this isn't a question for technical help. This channel is for game bugs and account issues, stuff like that. This question belongs in #💁gameplay-help they should know for sure

[lilac socket]

Well, it actually worked lol

Thanks

[stoic reef]

Lol np. That win32 io thing is Windows bugging out so restarting fixes that 100% lol

The IT meme is real

[ancient rampart]

is chaotic dimension missing voice acting or is it just me?

[stoic reef]

It's a limited time event, which usually aren't voiced and yeah this one isn't voiced, at least so far

[ancient rampart]

eye c 👀

[stoic reef]

They usually don't voice events though cuz 1 time event why spend the money on voicing it and all that

[ancient rampart]

yeah makes sense

[stoic reef]

Some events are but yeah most aren't

[ancient rampart]

didn't realize it was a limited time event instead of side stages

[haughty dagger]

thanks!

[ancient rampart]

am dumb

[stoic reef]

Oh yeah it says limited time event at the story screen iirc. Though they might refer to the missions with it. Either way regardless if it's an event or side missions with a limited time event rewards it's not voiced. But thanks for pointing that out. I need to double check on that before doubling down on it's an event not a side mission

[ancient rampart]

yeah i just didn't read so you're probably right

[signal relic]

Don't know if anyone else had this issue but after 6.3 (on android) im stuck on checking for setting updates/updating settings

restarted, waited for ~1 hour but no luck

[fast heath]

Anyone else's game minimize whenever it tries to open the in-game browser (i.e. clicking on version overview, opening the news screen)

[stoic reef]

That's a connection issue. This has things to fix it. #🔌technical-help message

[stoic reef]

That is definitely new to me. Try checking for any windows and then restarting you computer and if it keeps on happening try the red repair icon in the lower left of the login screen to check for broken assets

[wary flame]

I reinstalled the game

and no sight of me being able to play because a stupid bug

[cunning slate]

how to use this pre-instalation?

[stoic reef]

well now its called manual download since the new version is already out but here is how to do it #🔌technical-help message

[stoic reef]

that is a connection issue, the 4th pin has stuff to try for it #🔌technical-help message

sometimes the first 2 things fixes it. 99% of the time VPN works if the other two havent so just try em

[stable salmon]

funny enough im sitting next to my wifi router

try to update but it show this error

[stoic reef]

that is a connection issue, this 4th pin has stuff to try, the first 2 sometimes work and the VPN option works 99% of the time #🔌technical-help message

yes i know your internet is fine. your connection to honkai servers specifically is whats having the issue

[supple sorrel]

someone have any idea about why it keep saying; Failed to integrate/check resources.please check available storage space again?

i m on pc

[stoic reef]

assuming you do have enough space, please send a screenshot of the check details screen

[cunning slate]

is the file different?

[supple sorrel]

ups,i clicked on retry,once it finish i ll post the the screen if it keep up

[stoic reef]

nope, same file. the pre-install is just the launcher update but before so the server has less load after maintainance

[stoic reef]

okie!

[cunning slate]

ok thanks a lot

i hate updating from launcher, after 90 or 100% the update just corrupt and need reupdate 10 GB again,

[stoic reef]

ah, thats cuz of an unstable connection then. i recommend using a VPN while updating to improve that

[cunning slate]

i don't use VPN, if i use VPN what country should i using?
i'm in SEA region

[stoic reef]

if you dont have a VPN then i recommend protonVPN as its fast and free, but the free option only has japan, netherlands and usa. i'd try usa and that should do it fine

or usually downloading it manually works too if you'd rather not

we are pretty good at getting the links updated as soon as they're available since downloading over a browser or even better via IDM or something like that is more reliable too

[supple sorrel]

that s it

[cunning slate]

ok thanks, i rather download manual via IDM

[stoic reef]

go ahead and delete that file and it should redownload it. the issue is that that file is corrupted

[supple sorrel]

oh,sorry but how i do it?

[stoic reef]

how do you delete it? Press Windows + R, and input %userprofile%\Appdata\LocalLow

and then go to the collapse launcher folder > gamefolder folder > hi3global > games > bh3_data > streaming assets > audio > generated sound banks > windows and then delete the file shown in your error message

oh and close both the game and the collapse launcher while you do this

if you get this same error then check the check details again, the file will probably be different (the error window can only show so much) and so delete the new corrupt file and it'll redownload it

[snow flint]

why is the image from cutscene that i got, suddenly have a low resolution? before it's not blurry.. is there any solution?

[stoic reef]

as one of the mods already pointed out, its not possible. they lowered the resolution of all of these as of 5.8 and theres no setting to increase the resolution

[snow flint]

Ohh alright thanks

[stoic reef]

np, sorry about that but yeah thers nothing to be done about it

[wary flame]

didn't work

[stoic reef]

what all did you try from that pin?

[supple sorrel]

i m going on deleting files that give error and restarting the download

idk what happened with the files this update

[stoic reef]

usually its an unstable connection that causes a corrupt file download. it can happen to anyone sometimes

[stoic reef]

because to be honest the VPN one works in 99% of the cases that are getting your issue so i was confused that if you have done it that it didnt work. but if you did try a VPN then i guess theres something else you can try that might work if its not actually a connection issue

[supple sorrel]

done,ty very much luna

[stoic reef]

yw! glad you're back in

[signal relic]

this worked for me tyvm

[stoic reef]

nice, glad you're back in!

[manic hazel]

first off translation error, second off is this supposed to be shroud or above?

[silver urchin]

THANKYOUUU!!!!!

[stoic reef]

that kind of thing goes in #🐛bug-report since theres no fix for it but if its like all the others its inferno or higher. but also if its buyable then you have already cleared the requirement

[stoic reef]

yw!

[manic hazel]

Thanks! also no it's not buyable, very misleading i know but i still have to complete the requirement

[stoic reef]

oh i thought it was since the purchase thing was not greyed out in your screenshot but yeah translation issues go in #🐛bug-report or you can also email customer service directly to get a response about what the requirement is #how-to-contact-cs

but yee if its like all the others its inferno. i was gonna play around with it later to see if i could figure it out but havent had time yet

[manic hazel]

Im about to find out rn, so ill let ya know

[stoic reef]

oh nice ok!

[cosmic lion]

[stoic reef]

huggies

[soft monolith]

Hey could anyone help me with something?

i've been getting a graphical bug on chapter 31 on some of the scenes with the "old filter"

[stoic reef]

what kind of bug?

[soft monolith]

something like this

when it's on the story part where the dialog get's this old filter kind of thing

it get's unreadable

[stoic reef]

pc or mobile?

[soft monolith]

pc

[stoic reef]

and i think that was a transition thing but im guessing it doesnt move away from that?

[soft monolith]

it doesn't

it's stays like that the entire dialogue

this is the specific scene btw, i just picked it up from a video

but all the scenes from the chapter with the same filter are also like that

[stoic reef]

ok i gotcha. just to make sure theres nothing on your pc drivers or anything that could be causing it please give these screenshots from these instructions #🔌technical-help message

[soft monolith]

if i understand, i need to show this?

and this ?

[stoic reef]

yup both of those, give me a minute to look it over

[soft monolith]

ok thx

[stoic reef]

hmm so everything is up to date and not a problem. so i'd try this. open the game and at the login screen click the red repair icon and check for corrupted assets to see if that will fix it. if it doesnt fix it then totally uninstalling and reinstalling the game would fix that if you can reasonably do that since this seems to be a broken scene file

[soft monolith]

i've been thinking it was something to do with my graphics configuration since i have messed with them recently, but i don't exactly know wich one

but i'll try to do those things than

also i've just installed the game recently as well

nothing was found

also maybe it wasn't noticeable but you can kind of read what's going on behind the bug

so i was thinking it was something to do with the filter itself

[stoic reef]

yeah as far as i can tell there isnt a setting that modifies that filter, its just way too bright and in the foreground instead of the background

[soft monolith]

oh

it's working now

i supose checking the assets did it ?

thanks a lot for helping me🙏

[sturdy lintel]

hi guys, i have a question, how i can unlock these stigmata set?

I am level 59 and complete al the apho story and the set dont unlock

[stoic reef]

well i wont complain about it working but woot woot glad you can do the thing

[stoic reef]

um im not sure, maybe there is some other requirement? i'd check #👶beginner-help since that channel is more for this kind of stuff and this channel is more for game errors or crashes, that kind of stuff

[sturdy lintel]

thanks, i will ask there

[wary flame]

the vpn one worked but, when downloading the new update it's just goes to like (3min to 37483hours)

back and forward

and still 0.0%

mobile btw

[stoic reef]

for updating settings? and is this both on mobile and wifi data?

[wary flame]

that dns method didn't worked

[wary flame]

mobile data I don't have signal atm so I can't test it

[stoic reef]

there is no dns method in the pin, that usually never works so changing the dns isnt included in it

[wary flame]

but it's the first time ever I encountered this bug

[wary flame]

the Hi3mirror method has

[stoic reef]

oh that one

yeah i dont think of that as the dns method so my brain didnt know what you meant lol

ah ok. well then you can try clearing your cache to see if that helps. if you're on android then just go to apps > honkai impact 3rd app and delete the app cache to clear the cache. that sometimes fixes it but it might just be an issue with your mobile data that no amount of vpn/other stuff will fix to be honest

might have to wait until you can try it on wifi

[wary flame]

why I feel like this thing has something to do with router doors or smth like thay

I just upgraded my internet

[stoic reef]

if clearing the cache doesnt fix it that is

[wary flame]

a few days ago

[stoic reef]

your mobile data?

[wary flame]

no, wi-fi

[stoic reef]

you just said though that you only did it on mobile data "mobile data I don't have signal atm so I can't test it"

i thought you meant you dont have wifi signal

[wary flame]

nah it's the mobile one that i don't have atm

I will try using a different VPN

[manic hazel]

inferno unlocked it confirmed

thank you again for your assistance

[eternal brook]

@slothy

[stoic reef]

I see. So try clearing the cache too, if you try a different vpn then make sure you've disabled\turned off the hi3mirror since they are mutually exclusive a lot of the times.

Even though you upgraded recently if your ISP is being unstable then nothing can really fix that other than getting on a different WiFi or mobile data

But I hope either the cache clearing or trying a different vpn works

[eternal brook]

@odd wedge bro my mom's asking me if honor 9xa is good enough or not
specs looks horrible

[stoic reef]

Thanks for the info and np! Glad you got it unlocked!

[barren iris]

when i replay stuff like chapter 1 for story dialogue, no dialogue shows up, is that a bug? and if so how do i fix it

[stoic reef]

what shows up instead of the dialogue?

[barren iris]

Nothing

Just the monsters u have to kill to beat the stage

[stoic reef]

they condensed the beginner stories a lot so some stages are just beat em up's i think. how many stages and which ones specifically

[barren iris]

Wdym by condensed, in what way?

Cause im trying to go back and read up on honkai lore since i never cared until now

Ah 1-2 has a cutscene

[stoic reef]

like they used to be about twice as many stages, with dialogue interspersed and like a bunch of stages having no dialogue so they cut back on it, moved the dialogue to be more all at once kinda thing. but yeah 1-1 is still tutorial so you gotta keep playing to get dialogue, you dont have any before there are other characters unlocked

[barren iris]

Ahh i see

Do yk when the tutorial ends then?

[stoic reef]

like if there was supposed to be dialogue but theres just a blank background with no characters and nothing to click on and no UI thats one thing. but not all the beginner stages have dialogue in every stage.
i think its around 1-8 when the main menu is fully unlocked but not every stage will have dialogue where you stop and read. it'll partially be cg's or in the gameplay part right below your character while you fight

[barren iris]

[coarse magnet]

excuse me, here I have a problem with my honkai impact launcher, when I open the launcher it does not run, applies the same as genshin impact

[stoic reef]

have you tried restarting your pc?

[coarse magnet]

done sir

[stoic reef]

can you manually check for windows updates?

and if there are any please apply them and restart your computer again

pending windows updates sometimes does things like this

[stoic reef]

yup that makes sense then, once thats finished downloading and installing and stuff restart your computer and that should fix the launchers not launching

[coarse magnet]

done sir

and still cannot open

[stoic reef]

already finished restarting your computer entirely?

[coarse magnet]

yes sir

[stoic reef]

can you test going to your honkai impact 3\ games folder and directly running bh3.exe?

[coarse magnet]

still sir

[stoic reef]

well that at least did something

im not sure then tbh this doesnt look like a honkai specific issue because the issue is that windows isnt opening anything

does other stuff open fine or have you not tested other games/launchers?

but if other stuff works fine then i guess it is specifically a mihoyo signed apps issue, i'd contact customer support about it #how-to-contact-cs

if other stuff doesnt open fine then theres something going on with your windows

[coarse magnet]

same genshin impact launcher

no sir

[stoic reef]

well i know the genshin launcher did the same as the honkai one. but i was wondering if other games or launchers did the same thing

but like i said, if other stuff works fine then contact customer support. if other stuff does not open either then you might want to take your pc to a computer repair shop or something to get it looked at

[coarse magnet]

ohh, other launchers or other games are still open as usual, it seems only the mihoyo product doesn't open

[brisk kite]

Helloo im having problem with installing sea honkai after downloading resources it keeps gettings stuck on verifying resources..

[stoic reef]

then yeah go ahead and email customer support so they can take a look at your output logs and maybe get the devs looking at it. i guess if you dont mind trying you could also try uninstalling it and reinstalling it.

[stoic reef]

does it restart the download or anything?

or just seems like its frozen

[brisk kite]

Yes it does

[coarse magnet]

OK, just waiting for an answer

[brisk kite]

I tried to install a new launcher but it still does the same thing

[stoic reef]

if its restarting the download then the update file the launcher downloaded is corrupted, usually due to an unstable connection, do this to manually update. #🔌technical-help message

[brisk kite]

Thank you

[round hull]

how do i move game files to a different disc

[light mica]

You said you had another drive right?

[brisk kite]

Also just asking if i logged in on the wrong server with my old account which is from the sea server will it lose progress?

[round hull]

im confused how i have no more storage cause this laptop is very new and i dont have a lot on it

[light mica]

@round hull you can manually update like the message above you recommend. It's basically the same thing. You just download the Zip file instead of the launcher.

Alternatively you can delete the game files and that should free up enough space.

[stoic reef]

no, cannot lose progress, just gotta log into the right server/account

[brisk kite]

Alright thank you

[light mica]

It will start from 0 on that server, but you'll still have the SEA server.

[odd wedge]

mid, not brr brr for honkai

[round hull]

how do i download the zip file

[brisk kite]

Ah okay tysmm

[odd wedge]

!faq mandown

[grizzled rampart]

HI3 v6.3 Manual Download

1. Close launcher
2. Open folder \Honkai Impact 3######\Games
3. Delete /BH3_v6.3.0_XXXXXXXXXXXX.7z_tmp file (if present)
4. Download through link below and place in the folder
   GLB:
   Mirror 1: https://d2wztyirwsuyyo.cloudfront.net/ptpublic/bh3_global/20230109172630_NRBvwa9qTB4EUXIz/BH3_v6.3.0_c923000a5a31.7z
   Mirror 2: https://prophost.ironmaid.xyz/_shared/_zipfiles/global/BH3_v6.3.0_c923000a5a31.7z

SEA:
Mirror 1: https://hk-bigfile-os-mihayo.akamaized.net/ptpublic/bh3_overseas/20230106184825_GxvxzQ7QuwRsfCpW/BH3_v6.3.0_f79a08e4749f.7z
Mirror 2: https://prophost.ironmaid.xyz/_shared/_zipfiles/sea/BH3_v6.3.0_f79a08e4749f.7z
*✲ﾟ*｡⋆ DO NOT EXTRACT! *✲ﾟ*｡⋆
5. Run the launcher as usual.

Mirror 1: HoYoverse
Mirror 2: Hi3Mirror

[stoic reef]

^ thats how

[round hull]

ty

[eternal brook]

its a 695

kekw

[stoic reef]

also might want to double check your hard drive storage space, the launcher usually isnt wrong so you might not have that much. might wanna just double check

[eternal brook]

i told my mom to ask oneplus and the phone shop dude said oneplus is very knockoff cheap brand and his shop doesnt sell it

mf what

like

DTIYDK

[round hull]

how do i open folder hi3

[light mica]

Have you seen the recent oneplus phones? It's pretty accurate

[eternal brook]

oneplus 10T is pretty good imo

[stoic reef]

default location is c:\program files\honkai impact 3rd glb

[odd wedge]

Lmao what

[eternal brook]

"he said this oneplus brand is very cheap one brand"

[odd wedge]

Eh bro close shop go home lah oneplus knockoff cheap brand your head

[eternal brook]

my mom vc'd me this KEKW

[odd wedge]

Specs wise, camera goodn't

[eternal brook]

that i know

camera is i guess whatever for me

[round hull]

im still really confused

[eternal brook]

but good camera ofc nice

[round hull]

im sorry

[eternal brook]

also i asked her to ask the phone guy abt these

[light mica]

you don't want a knockoff like that, buy my phones instead

[stoic reef]

do you know how to open like your documents folder and stuff? or any folder to look at your files?

[eternal brook]

8+ vs gen2 diff?

[round hull]

no i dont think so

i thought i did but im not used to my new windows

[odd wedge]

Gen 2 brr brr, the Xiaomi 13 Pro got Adreno 740 GPU

[strong thistle]

https://media.discordapp.net/attachments/689356048284647571/695527894231023616/toocute_04.gif

@odd wedge @stoic reef

[eternal brook]

oh 13 pro is very new

a month oold

definitely not in my budget range KEKW

[odd wedge]

Yes but not in MY yet

[eternal brook]

apparently 3k too expensive for me now my mom say

[odd wedge]

What's your budget again?

[eternal brook]

"even her fon is 2k"

[eternal brook]

fuck budget we ball

[stoic reef]

then in that case i dont recommend doing the manual update thing, if you dont know how to look at your documents then the manual download might be to much for you. i'd personally recommend just going to your windows settings and uninstalling honkai completely. and then when you go to reinstall the launcher at the very first screen there should be an advanced option that lets you install to a different location so you can install it on your other drive

[eternal brook]

jks no

[odd wedge]

Aiya last time 3k+ kan your budget

[eternal brook]

probably best if below 3k

yes

after consulting with my mother i feel like im not getting 3k+ budget

my finals also quite rocky

scare cant 4.0 this sem

[odd wedge]

Both the Xiaomi 13 and 13 Pro will start shipping in China on 14 December with a starting price of CNY3999 (~RM2530) for the 13’s 8GB+128GB model and CNY4999(~RM3160) for the highest configuration. As for the 13 Pro, it has a base price tag of CNY4999 (~RM3,160) and tops out at CNY6299 (~RM3990) for the 12GB+512GB variant.

[eternal brook]

last night playing wz my fon started frame spike fucking hell

[odd wedge]

Non-pro should be okay

[eternal brook]

ayo wtf thats not that bad

when to msia

[odd wedge]

Dunno yet, the MYR price also just convert from CNY, just estimation.

Probably in 1 or 2 months?

[eternal brook]

1-2 months from 14 dec or from now

[odd wedge]

From now, and that's just my guess

[eternal brook]

https://media.discordapp.net/attachments/1007376839775358977/1012258930623266846/MEOW.gif

gave my mom a list for phones to ask the shop guyu

i could just shopee lazada it but the dude is my moms friend or something

[odd wedge]

13 still non-existent in MY market dear

Actually Shopee Lazada would be better

[eternal brook]

ikr

almost same price if not cheaper

just riskier with delivery fee and risk broken

[odd wedge]

E.g. POCO F4 GT 12/256 RM2,499 sales --> RM1,979

[odd wedge]

If damage in delivery can return and refund one, plus you got warranty no need scare

[eternal brook]

oooooooo

[round hull]

okay!! ty ill do that

i appreciate it a lot

[stoic reef]

when you go to install again just click this

[round hull]

okay!! ill do that tomorrow

[river flicker]

Hello, for some reason this happens, i tried restarting and doing it again

[stoic reef]

pc or mobile?

and by restarting, do you mean resarting the game or your whole device?

[river flicker]

Pc, i only restarted the game, should i restart my pc?

[stoic reef]

try restarting your pc and if that doesnt work then try clearing your cache #🔌technical-help message

[eternal brook]

shopee or lzd better

[odd wedge]

I prefer Lazada now

But both are fine

[eternal brook]

always buy from mall or non mall also ok?

[odd wedge]

Expensive electronics better buy from Mall/Preferred

[remote rune]

Is this a bug?

like an accnt getting randomly logged in

and kicking me out

even tho no one else knows of the pass

and even changed password multiple times

[stoic reef]

you mean like you were playing and got kicked out cuz someone else had logged in that account?

[remote rune]

that's what it said

has happened before too

changed pass & happened again

but nothing happens to the accnt

nothing is done nothing is claimed but i just get kicked

[slim tartan]

do you have any questionable applications on your computer

[stoic reef]

no that doesnt happen on its own. account likely hacked or something. first change the password to your gmail and log every device out

then go to account.hoyoverse.com and change the password on that and log every device out

then run virus scan on your computer

[remote rune]

it must be a very nice virus/hacker then

not doing anything in these past few months
but just kicking me out

[stoic reef]

i guess you can check account.hoyoverse.com to see logged in devices

to see if anything is unknown

if you recognize every device then i guess its bug

contact customer support #how-to-contact-cs

[remote rune]

alright

[marble mulch]

I has a question, Does anyone know of a bug for PC version of Honkai. When the game loads in and starts to load and finish loading settings, the cursor just disappear. its still there but its just invisible. anyone know of a fix?

[stoic reef]

do you have any controllers connected?

also is it fullscreen or windowed mode

[marble mulch]

windowed and tried with controller disconnected then started game

still invisible

[stoic reef]

try putting the game in fullscreen mode and leaving a controller disconnected the whole time

[marble mulch]

ok

[river flicker]

It didn't work

[stoic reef]

any other bugs in the game or just exclusively ER signet page?

[river flicker]

Just er signet page.. and.. i think just with elysia

[marble mulch]

sadly putting the game in fullscreen with controller removed did not fix the invisible mouse\

[stoic reef]

that is very specific indeed lol

try closing the game and then open it again but at the login screen click the red repair icon to check for broken assets

[stoic reef]

hmm, thats the only thing thats worked for it for like the 1 or 2 other people that had it. alt tabbing between fullscreen and other windows. you can try restarting your pc to see if that works but if it doesnt then you might have to try emailing customer support about it #how-to-contact-cs

[river flicker]

mm

[marble mulch]

its a odd bug but ive been trying to figure this out for my friend because this was happing to him but not me

[river flicker]

the second shop have signets

[river flicker]

It was indeed broken

[stoic reef]

i gotcha, but yeah did the repair thing help?

[stoic reef]

i see, yeah only one person has ever had this happen before in here and they got it working by alt tabbing

[river flicker]

I'm gonna try again

[stoic reef]

if it didnt do anything the first time it wont fix it the second time. might need to contact customer support yourself. or if you want reinstalling the game will probably fix it too lol since it'll replace all the files with fresh ones

[marble mulch]

oof, I guess it's a very rare bug. right now my friend is trying the standard version of the game instead of the epic launcher version

[stoic reef]

to be honest with the exception of 2 (i think) epic webstore sdk files to enable the more payment options in topping up the epic version is 100% identical to the global client of the game

[marble mulch]

Yea, but each would have their own settings and cfg files. so worth a shot right 🤔

[stoic reef]

well other than one line in the config file to denote its the epic version (which deleting that line didnt do anything when i tested it) the only settings stuff is in the registry

[marble mulch]

ah

[river flicker]

ok, gonna try later with reinstalling the game, it was ok before the update

[stoic reef]

ok then yeah def a broken file that apparently the game doesnt think is broken

[stoic reef]

though i mean if they dont care to try then for all i know it would work. i dont even know why its doing that tbh lol

if its not gonna be an issue or whatever then it cant hurt to try the epic version

[marble mulch]

thx for the help Luna, we will try different stuff to see if it will pop up. my temp. fix was turning on mouse properties, ctrl to show mouse location

[stoic reef]

oh yeah that would at least let the menu be clicked on (sorta)

[eternal brook]

preferred cfm safe?

saw some preferred with 0 sales or some

[odd wedge]

What phone

[eternal brook]

i was checking poco f4 gt

[marble mulch]

Oddly enough, my friend using the standard launcher version of the game fixed the issue he was having

[stoic reef]

how?

[marble mulch]

Not sure, he updated the standard and it just works, its not turning invisible.

[stoic reef]

updated the standard? were they not using the launcher or something?

[marble mulch]

he was playing the game off the epic launcher version because it has the payment capabilities, then swap back to the one he had installed from the honkai website

[stoic reef]

oooh i thought they were using the standard one this whole time not the epic version. yeah now that i think about it epic launcher has had reported issues with some games (most complained about was rdr2 iirc) with invisible mouse

something to do with the epic overlay grabbing the mouse while also being 100% transparent

[marble mulch]

well issue solved, thxs for th ehelp xD

[cunning slate]

ups i don't read the do not extrac, it should be fine right, i already extract it?

[stoic reef]

i mean you can try to run the launcher and stuff like normal. if it does download or the game doesnt work then you'll need to do it again but not extract

[cunning slate]

the launcher say download