#🔧-evrima-troubleshooting-🔧
1 messages · Page 265 of 1
I've solved the issue, I had to update the firmware on my internet router
For anyone else who's having the Steam Subsystem Failure,
try rebooting and updating your internet router
please fix gettig stuck in buggy bridges got me killed
Yup i found the problem i was in the same situation but i fixed it and i know how to solve it
i have a wired connection and its working perfectly
ok
its also not an issue with the game not connecting to the internet, because it can find the unofficial servers just fine
I can help
just the official ones are invisible
what else could I try other than trying to allow the app through my internet?
Its the internet actually flagging the wifi not updating it
My wifi detected the isle as a p#rn site so i would recommend turning off those restrictions and also try messing with your bios
alright, I'll try to check if it's blocked. What do you recommend tweaking in my bios? I don't want to mess everything up...
Id say just make sure everything is alright plus send me your specs cuz you might have the same bios as me in which case you can copy me
ok, I just screenshot the configuration and send it to you or there's a specific page you need?
Just send me what your bios looks like so i can see if its right
for the prime elder mission "raise a baby from a egg", do i just hatch a baby or do i have to grow it to a certain percent ?
grow it to 50%
Is it the same?
Oof no idk if i will be easy for you to copy
I usually run the game smoothly at 70-80 fps, however when I logged in today it immediately drops to 5 fps as soon as i move
i have no issues as long as i don't move for the first time, any fixes?
disable foliage physics
nvm found it
settings > gameplay
THANK YOUUUUU
i'll gladly give you my left kidney if you ever need it
lol, its fine
i tried too join an unofficial and it says data acquisition failed
everytime i load evrima my game crashes
which crash is it
idk it just crashes, would it be bc my pc cant handle it?? i do plan getting a new pc but i havent been able to play for a year bc of this
like it loads up and right as its abt to start fully playing it crashes
thanks, that error says you dont have a dedicated gpu to run this game
which is a requirement for evrima
ahhh okay
luckily im getting a new pc in just a couple weeks that can def run it :,)
hi, i have the same issue and i see you fixed it... how did you go about fixing it? ive tried many things but nothing has worked
would this be a place to ask about not having a mutation avalable
What server are you on and what mutation is it?
us 6 reinforced tendons i fully regened my stam as herera like 3-5 times
You probably just need to jump more, I haven't heard of any issues with that mutation
if theres anything in launch options, delete it
could i have someone take a look at my account to see if there is a problem on it?
For some reason it keeps telling me Loading assets and never starts is there a reason why?
i need help
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[14:06]sábado, 28 de febrero de 2026 14:06
i trying to log on my acc on us6
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[14:06]sábado, 28 de febrero de 2026 14:06
and it keep staying on loading assets
means there's a background app that EAC doesn't like and then refuses to open your game
I need some help with my game crashing so often using 1440 resolution. like my pc can easily handle 1440 (since I have a 5070ti OC gpu) with getting 100-144 fps on big unofficial servers, but it keeps randomly crashing. Meanwhile when I put it on 1080 it never happens. (I put both the game and my screen resolution to 1440)
how can i solve it
is the servers down or is it on my end im kinda new
All kinds of servers are down right now
I need help on eu 9 beacuse i am stuck and command /unstuck doesnt work
Nick: Istasha
@pine jacinth sorry for ping

@restive vault
<@&505047238674874368>
Please read this channel's description
How to fix this?
when you use 1080p most of the load goes to the CPU, this indicates that your GPU is unstable under heavy load (as 1440p transfers it to the GPU)
an user fixed it by allowing the isle through it's internet
My gpu is literally just 1 month old so I doubt that. And it is just the isle crashing. No other game does that. On top of that my fps are almost the same compared to 1080
are you playing on Fullscreen
I do
play on windowed Fullscreen, it stopped all the crashes for some people
In terms of?
Aaaaahhh ok thank you, i will try that
@astral roost
somehow lychee didn't sent me the "how to" yet so you gotta speak with them
can it be enabled in antivirus?
idk, I don't have any antivirus except windows one
where is Lychee?
🤷
Please anyone know how to fix this?
I have already: Cleared my cache, restarted the game, restarted steam, restarted the pc, verfified the game files, completely reinstaled the game and checked my internet. Also it can just fine find unnoficial servers, but filtering for official returns this
Right click the game in your steam library, click properties, click betas, select the drop-down bar and select evrima
ive still got this problem how long till its fixed? @winter python
what why is it on default public version? I thought it was on evrima already, thanks so much, ill see if this fixes it!
Does anyone know a solution to this problem? The crash occurs immediately after starting the game.
||[ive verified the integrity of the game files, updated the graphics card, and reinstalled the game, but it doesnt work either]|
this error means you don't own or are not using a dedicated GPU to run this game, which is a requirement
Wondering if you can help me. I can load into any server, be it official or community, and run the game on High at 130-150 FPS, but once I am near another player or possibly AI, my FPS tanks hard. A couple times down to 40-50 FPS, but most of the time down to 0. It's making things quite unplayable and has been an issue for awhile now for me.
servers down?
disable foliage physics
Odd, wouldn't have thought of that, I'll give it a try
it will work :p
im having multiple US severs come up as -1000 or 0 ping and wont let me connect. some of these servers i have played on before at a normal 30-50 ping. any ideas the cause?
im thinking the servers are down rn
Same
How to fix this?
an user fixed it by allowing the isle through it's internet
as the isle was incorrectly labeled as a +18 website and thus blocking it
How to do this?
some one have problem with server
i know a few people are
we are three from eu thats down
pretty sure all us are down
there's only a handful of servers still up by the looks of it
I think EU server 2, 3, 5, 6, 7, 8, 9, 10, 11 and 12 are all down. 🙁
Only EU 1 and 4 seems to be online.
potato servers 🙁
Busy hours too. Saturday evening.
How long will they be down? ._.
until thay are open xD
No idea. Just gotta wait
😴
Never finishes just gets stuck here anyone know why?
right click the isle on steam
properties
remove anything written in launch options
its blank
aren't the servers down rn?
my budies are all on unofficial servers no problem
I have a 4090 rtx I dont get why Im having trouble
are all the officials down i get -1000 ping and it connects briefly and puts me back to menu\
its doing this to me for official and unofficial servers
how long do you guys think before its back up and running?
ive been waiting for about 5 hours now
any other game those zero issues everything works fine its just this game
for some odd reason
yo so i followed a lot of steps on the pins and nothing worked
now i reinstalled everything and literally the game tells me one time game can make changes i press yes and then it starts easy anti cheats i also press yes and it says game already running (no i restarted my pc already nothing in task manager bla bla)
before i had an instant crash report window and when it didnt crash it froze while joining a server (blue sky and can see through mountains)
not a hardware issue also since i have everything updated(also bios) + 4090 gpu and i7 13700k cpu
any suggestions ? i am running out of ideas
yeah bro Im in the same boat but for me it gets stuck in loading assets
how i can get my dino back after game crash i dont think i died but its not there anymore
or is it posible
No regrows
Btw, this helped, my game didn’t crashed a single time in over 6 hours
good
Yeah dont want my 2. gen rex to just pop out of existence because of a crash💀
Finally being able enjoying the game in pretty 2k
Thanks for the help btw
all good
anyone else having ping issues on the vast majority of official servers
did anyone else have a issue with the server selection screen in a infinite scanning for frequencies
If i were to get the "cannibalistic" mutation would the cannibal quest for prime count ?
where is eu4 server and rest only getting 19 servers?
How to fix this?
Getting this error every time I try to launch US4 official
But the other servers work
i get this for US4 official
Okay so maybe it’s down
yea i suppose, everyone else in na are experiencing this as well
same for eu 2
no problem
and i cant find any eu servers
-258,589.708, 165,071.703, 35,895.778 can someone pin this on the vulnona map or something, deep hole here next to a rock
server reset?
They have a discord you can post it in
some eu servers are not shown? like eu 4 is there maintanance running or is it my game
Eu 10 is not shown either
Is the isle working because I can’t join nothing
this is ridiculous lol didnt this just happen yesterday?
Useless no update on wtf they doing when or what
Hello, as an admin on my server I could have used SHIFT+INSERT to open the other panel with admin menu. Why it is not working now after latest update? Did it change or is it all gone? Thank you!
the shift insert admin panel wasnt intended, and was removed a few months ago
oh alright, so it will not be there again, all we gonna have is the basic admin panel?
from what i know, yes
alrighty, thank you for the answer ❤️
why is there only 3 eu servers
I was wondering the same, been like it all morning and day
@errant fractal
dunno, nothings been stated on them
This was happing Yesterday as well
its happening with the na servers as well
Eu servers are dead
Official US 1 cant join
When will rest of EU servers be back?
What the...?
It was working fine but then again... I have only dedicated GPU which is on high performance rtx 4070 super, but it still gives me this problem...
whats up with the eu servers there are only 3 up?
dunno
what's your CPU name
us server will be back?
I cant see unofficial servers, but network status online, can someone help?
Hello, I was wondering how to fix the drinking bug if Ive tried everything online
What drinking bug?
Hey is anyone else having trouble connecting to a server? Tried to connect to one with decent ping and barely anyone on and clicking connect does nothing
eu servers are still down. its been 7 hours now
what is up w the servers i couldnt find it in the devblog or else
whats up with geforce now evrima?
?
in geforce now before we cuoldn`t play evrima version only legacy
and now?
interl core i7-14700KF
figured, you need to update your bios asap
ohhh ok ok
whats up with the eu servers
thanks!
to prevent CPU oxidation,
it's extremely important for you to do it
why are eu servers down ?
just annoying because i spend hours growing my deino
just for servers to be down the next day
is US 8 down?
love buying the game yesterday only to be unable to play it today 🙁
U.s 1,3,4,8 are all down right now this is my third day owning this game and it’s been down the majority of the time. When will they fix this
<@&933486433342222376> Why have they been down for the past 2 days lots of US and EU severs
only 19
aint no one saying why they been down for the past 2 days😭
extreme bug delta
could u send me it?
Go to their website and they have it linked there.
ty
it wont let me play the game it lets me on but when i click on the server i wont to go on i will be on the loading screen for ages and wont let me on or i click it and it takes me stight off and im on evrima
anyone have problem with high ping on eu2?
Does anybody know how to fix this problem that says “game already running” or something like that. I’ve tried many ways to fix it but most of them don’t work
Is this just dense fog at night or is this some kind of visual bug? It's been about a year since I last played
bug go away by it self
do I need to restart the game?
Admin, I am stuck in the Official US 6. We tried /stuck but nothing has gotten us out of this hole
Could someone please help me it won’t let me play the game it says Anti cheat is not installed
it is /unstuck in the game chat, not /stuck
try some of the solutions in the pinned messages
Thank you. Unfortunately my buddy and I found a very deep hole and I slid back into it. We've spent some time on these little guys and would hate to lose them
this pc/program files 86/ steam/steamapps/common/the isle/ then click the installanticheat. this should work
Thank you, bro it worked
you can ask for an unstuck in the regional chats- #evrima-na , the instructions are in the pinnned comments. if an osa isnt available to help you right away, i recommend logging and trying again later
We are free! Thank you for your help!
an user fixed it by allowing the isle through it's internet, as it was mistaken by an adult website and thus blocking it's connection
how to fix this
👀 Welcome! Boas-Vindas! 👀
My Guides Playlist: https://youtube.com/playlist?list=PLdvqZdnB0LRXw2S_uSlgjno_i8bE1LbIn
✨ Donations / Doações ✨
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Tips: https://streamlabs.com/kougaart/tip
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Commu...
thanks sirvia ❤️
this is my fault or it just game broke , i played and just disconnet me
i cant rejoin
doing it to me and friend as well, servers just messing up
okey ty
doing it for me as well
kicked me out of US 1 and haven't been able to get into any server
unoficial is offline and official don;t conect data failed :/
yup
still messing up 4 me nd friend, cant join any US server
sme here. this sucks
why cant i join us11 😠 again
are servers still down for everyone else?
yup
Whhhyyyy we just made friends with a young Rex tooooo lol
how long till its back up do yall think?
yesterday night it took 2 hours
so even though it says 113/115 players for us 5 no one is in ?
pretty much
no tf theyre not
us 5 is
still offline
maybe just relog and try again but im in and people arre joining this server
This game has some of the worst server issues of any game ive played
DOSE ANYONE KNOW WHATS WRONG WITH US8
Anyone still having issues with US 11?
Most us servers are down and have been for several hours
No idea when they'll come back. They seem to be pretty slow at getting servers back online
why US1 server's ping is 0 or -1000? i cant connect to that server
Fatal error: [File:C:\IsleEngine_5.5\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 1015]
Payload->Queue.D3DCommandQueue->GetClockCalibration(&LocalTiming->GPUTimestamp, &LocalTiming->CPUTimestamp) failed
at C:\IsleEngine_5.5\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:907
with error E_FAIL
0x00007ff68b0079fb TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff68b01224a TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff68afdd0ab TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff68afe180c TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff68afea13f TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff6893cf427 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff6893cf1c9 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ffeabeb7374 KERNEL32.DLL!UnknownFunction []
Crash in runnable thread RHISubmissionThread
anyone knows how to fix this?
What GPU do you have?
AMD Radeon(TM) Graphics
anyone knows why my dino cant rest or use scent? after rejoining it fixes itself, but it stops working after a few minutes..
nothing else listed in your task manager > performance?
Nope
sadly you cant play evrima with that :(
this beta requires a dedicated gpu, not an integrated one
did it changed with latest updates? i was able to play it like 2 months ago or so
yep
aw, that's really sad, ty for info!
all good!
Is the servers fixed again?
is us server 10 and 11 still down?
anyone know why when i look around i get massive frame drops?
It’s a really intensive game if you’ve already turned your settings down and it’s still doing it you might need to upgrade your system
its not a system issue, this only happens on occasion
In Settings > Gameplay Tab > Turn OFF any foliage physics
that was already off, seems like it was improved by verifying the game files
That can help, even deleting the games Config to reset all settings can help (see pinned messages above on how), updating the GPU Driver is a winning option as well
thank you very much, the config deletion helped tip so much
I use Shadow Virtual Machine to play. Anti cheat never blocked me until recently. Anyone know how to play Evrima on a VM??
does anyone ever had like an audio problem?, like static in their audion any idea how to fix these? somtimes when its raining or thunder storm the sounds started to static and unstable, only in the isle but other is fine.
So, are EU official servers still down to only 3 active ones? Or did something change? (Away from my pc at the moment)
US servers 10 and 11 still down ?
i have same problem but i did not understand how can i do this
Hello, any admins around here? i am stuck, rock glitch and I can't get out, please somebody help me 🙁
240,256.136, -177,576.739, 23,555.413
This isn’t an unstuck channel. You need to go to your server’s chat room and follow the pinned messages to request an unstuck. Don’t drop location as that’s against the rules.
my bad thank you 🙂
You’re welcome
i keep hitting a invicible ceiling when flying as pt
when i get near cliffs and stuff i cant go over them
You’re only suppose to go so high. If it’s a bug you can put it in #🐞-evrima-bug-reports-🐞
I would say try searching it on Google, cause each internet provider is different
maybe it's something you need to do in windows as well
the eu servers are still not back on except for 2, 6 and 7 why is that
is it mandatory to not be infertile to be able to be prime? its the only one i failed and i cant become prime becouse of that
are they going to fix that or is it intentional by them?
intentional
when will the eu servers be back up been ages
This is getting stoeped never saw this where nothing is announced or whatever
You must never be infertile
Will the EU servers be cleaned out again so everyone has to restart again ?
Maybe I already missed the answer, but half of the EU servers are down again?
Been down for a couple days
Wow
Ah, just came in to ask. So what, they just let the servers stay dead? lol
Also the queue system is broken or w/e
my friend spawned at, -318 568,603, 183 324,014, 31 821,227 which is just a big hole in a mointain, idk if ya'll can like fix where ppl spawn and if so remove this place
Good day, is there a bug for the fps drop and ping?
cause i have played many HR's of evrima and never really had this issue until now. My setting are looking good but still having issues
Do you have lumen or foliage physics enabled?
no i do not
how bad is it
rlly bad! im going 75 ping and 3-4 fps R.N
are you sure you don't have foliage physics enabled
sometimes it goes up to 500 ping and 1 fps. some dum sh*t
that's a clear sign that you have it tbh
** How to install anticheat **
#method 1
- Open The Isle folder
- double click installanticheat
- nothing will open, then try to start The Isle
- You can try to click it multiple times to make sure
#method 2
- Go to steam and search VRchat
- Download it and launch it until you reach the login screen
- Close it and open The Isle
How do I get to the isle folder
?
right click the game on steam
properties, files, explore
there's also this video that I made to help
👀 Welcome! Boas-Vindas! 👀
My Guides Playlist: https://youtube.com/playlist?list=PLdvqZdnB0LRXw2S_uSlgjno_i8bE1LbIn
✨ Donations / Doações ✨
Become an EGG: https://www.youtube.com/channel/UCfDA4JuElm5SPE--LL-mjsw/join
LivePIX: https://livepix.gg/kougaart
Tips: https://streamlabs.com/kougaart/tip
🔗 Find me / Me encontre 🔗
Commu...
i did have it on 😭
i just turned it off, going to restart R.Q and see what happens
will fix it
that error means you don't have or are not using a dedicated graphics card to run the game
which is a requirement
Game fells rlly good r.n, Thx u G!!!
all good
I’m using a laptop
Is that good
that doesnt help me at all, open your task manager app, go to performance and send a screenshot of the GPU
Ok
This?
yea cant run tthe game with this
Anybody else having trouble with a hard crash? Kicks you out to the desktop? Says Anti-Cheat integrity failed. I don't use any cheats/hacks.
i just disconnected
Hi 👋 , servers eu 1 3 4 5 and 8 are missing , it’s been 4 days do we have any info please ?
didnt help, even deleting game and steam didnt, i cant play that game anymore(
I second this
Hi, i cant join any server it stuck in loading assets
what exactly did you do?
** Infinite loading **
- Right click The Isle on steam
- Properties
- at the launch options see if there's anything written
- remove it completely
How do you fix the bug where you cant pick up organs from a body?
they can't see this, might be invisible
thanks you for the answer but didnt work, im trying in a server with 50ms, and after 10 minutes still loading
was there something written there?
no, its empty, i try deleting the save files on appdata/local/the isle, but still loading{
You didn't tell me how to solve the problem I told you about.
contact an admin for them to check your steamID for a possible ghost ban
what's your problem
only @astral roost know how to fix
Hello , i just wanted to make the team aware of this interesting creature
erm i think its a compy
she still didn't told me what she did to fix it
it looks terrified of me
Who should I write to about the shadow ban?
your problem is not a ghost ban
<@&401466542140817419>
anyone know how to help why are there only 3 servers
help
What GPU do you have?
can anyone see my messages 🙂
integrated into the processor
is a Ryzen 7 5700G
why did a smiley face appear
Try deleting the text in the search bar
Unfortunately evrima cannot run on integrated GPUs, sorry
I'm not sure, sorry, try asking in #evrima-eu
ok thanks
Since when has it stopped working?
I believe in December
Hi, can anyone help me with this error? The game used to run perfectly, but now I keep getting this error and I don't know what to do.
what is your CPU and GPU
Hello, im ver unsure where i should ask for help. But im playing evrima us 4 and i fell and got stuck
Whenever I start evrima it starts up fine but whenever I go to load into a server its stuck on Loading Assets . . .
right click the isle on steam > properties > see launch options if theres anything written
Yeah I just seen ur old message saying that,I'm trying that now ty
It worked lol thank you so much
all good
an Intel Core i5-13600K processor and an RX 7700 XT graphics card
is your bios fully updated?
pls
can u help me
make sure the isle is not being blocked by your internet
how
depends on your internet provider 🤷
?
?
i think he wants to know how to check if his internet is blocking his game
i dont know either, it depends on his internet provider
usually theres an app for you
ngl look it up or ask copilot a.i
unless somebody actually knows and can tell u
cpu - 13th Gen Intel(R) Core(TM) i5-13400F, NVIDIA GeForce RTX 3060
is this work for this game?
yeah
game crashed and now when i try joining into a server it takes me back to menu screen. i tried joining a spawn code. i fixed it dont worry bbg 😉
i deleted game then steam, reinstalled it, this didnt help, i tried to allowing isle through the internet but it was already allowed, a played this game before, but at some point i started to get this error, steam subsystem one, it cant connect
im having the same problem with server entry
It won't connect, what should I do?
through the firewall as well?
yes
idk fam shi ain’t work for me
lmk if you figure it out , nobody helped me
i tried earlier to but i had to go to work
maybe a new patch will help
hopefully , idk why staff is not helping isn’t it the point of this channel
My game crashes every time i load into a server and i did everything I possibly could from the pinned messages, my settings are all low also, any tips?
This lovely error seems to be the main one, I've tried uninstalling both the game and steam, I've verified files deleted app data and more, my legacy works fine but I get this in envrima
Thoughts?
Last time it worked was a week before they officially added allo
tried the same
me and one other person have same problem
have you tried clearing your steam cache?
how do i do that
3 times XX
Click steam on the top left
Go to setting
Go to downloads
Should be a clear cache option
You'll have to log back in btw
so, one way to figure out if it's an issue with your rig or an issue with your steam account, is you can sign into steam on a friends/family members computer and see if the isle runs, and/or have someone else sign into steam on your computer, and see if they can run the isle. 
Guys I can't stop grass movement, I have all setting to medium, especially effects (setting them to low doesn't help). Any ideas?
I've used 2 computers and 2 steam accounts same issue
i would dm punchpacket your steam ID to see if there is any issue with it. (he is the community manager, you're allowed to message him.)
oh, do you mean no steam accounts run the isle on your pc?
No accounts work on either of my PCs
And it runs and I can see the servers just not connect to them
Was the first thing I tested actually XD
Either I got unlucky and got the problem two accounts and computers or it's trying to be an issue with my Internet but I don't have anything blocked and it can reach through my firewall so idk
do you use windows defender or are you using something like norton
I'm using Windows defender
hm. yeah there are a handful of people having this issue w/o a solution yet :/
i'll search and see if there was anything i missed.
It's all good if you don't find anything, I'll probably have to wait for the next patch 😞
Oh the joys of just wanting to play hypsi
Anyone know how to fix error 30005 because i get this everytime i try load to game
it's your internet then
intentional
try this
i keep having an unreal engine crash any1 has the same issue or know why?
need a picture of it
I don't have ANYTHING blocked on my router and my connection to any other game and even legacy are fine so if theres some magic place its hidden or something I should know about that would be lovely but I've checked to see if its my internet in all the way I know how ^^'
-# replied to wrong message my bad lol
like the crash report?
an user had the same error as you and turns out his internet was blocking the isle from connecting because it thought it was a +18 website
the black popup that appears when you crash
what's the top of it
my account id and Fatal error: [File:C:\IsleEngine_5.5\Engine\Source\Runtime\RenderCore\Private\ShaderCodeArchive.cpp] [Line: 491]
DecompressShaderWithOodleAndExtraLogging(): Could not decompress shader group with Oodle. Group Index: 4 Group IoStoreHash:5e45439de918257752fb0309 Group NumShaders: 84 Shader Index: 189 Shader In-group Index: 4 Shader Hash: 403E3E5CB4B10FBCDA4A7664DC048EA5678DA250. The CPU (13th Gen Intel(R) Core(TM) i9-13900KF) may be unstable; for details see http://www.radgametools.com/oodleintel.htm
RAD Game Tools' web page. RAD makes Bink
Video, the Telemetry Performance Visualization System, and Oodle Data Compression - all popular video game middleware.
why didn't you screenshot it 😭
cuz i didn't realise i could resize the window
anyways the error is already telling you what the problem is
you forgot to update your bios, which results in instability
the Intel 13th and 14th K versions suffer com wrong tension that causes instability and future oxidation of the processor
it is extremely recommend, in order to save your CPU, to update your bios ^^
how to check this ?
no idea, depends on your internet provider
not sure if this is where i ask, buy my game crashed and i had a prime troodon at like 90% growth, and now when i tried to log back into the server, its gone
figure this out yet?
Nope ✨
I can sense the fact I need a patch to even try anymore at this point
I will
Good evening, I just installed the Evrima version and now I'm getting this error, plus it used to say "easy anti cheat".
What GPU do you have?
does anyone randomly get rlly buggy/glitchy audio? it happens quite often
Is that the only one you can see?
Unfortunately, that's an integrated GPU, and can't run evrima
What is the minimum GPU requirement?
A dedicated GPU that can run dx12 at Feature Level 12_1 or higher
is it common for your dino to delete after a game crash?
Eu servers are still down ?
I cant join a server. Its just stuck on the Loading Assests
is the dlss option has been removed from the isle evrima
It’s a really bad bug that happens once and awhile
I hope the devs are aware of the bug where you cant run or trot after you get pinned as a raptor/troo
Every time I try to join a server my game crashes, i tried like everything in the pinned messages. Any tips?
Every time i try to join a server my game loads infinitely, what do I do?
how can i invite my friend to a group?
Hold 2 when near them
okay i will try that
thank you.
has anybody found a fix yet
;-;
I wonder if we're gonna get a patch to try and fix this one or if we get to suffer till they add the next dinos
We'll have to wait until Dondi has children.
😭
This is Dondi while we suffer
where i report hacker?
Anyone else experiencing "EXECPTION ACCESS VIOLATIONS" I've tried fixing this crap for months at this point with no success, so I am asking around here.
-I've tried reinstalling the game.
-I've tried redownloading old driver updates for my GPU and the newest version, still crashes.
-I've tried increasing my Virtual Memory.
-I've tried tweaking ingame settings, disabling DLSS, etc.
-I'm at a standstill, to the point where I might not play this game again due to this mess.
System Specs:
NVIDIA RTX 3090 -GPU
Ryzen 9 5950X 16-core -CPU
64 GBs -RAM
Game is downloaded on my HD instead of my SSD (I've tried shifting the installation file, with no results.)
The error log reads:
(Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000283825c4f40
TheIsleClient_Win64_Shipping kernel32 ntdll)
The internet hasn't been too big of a help, until someone on here gives me advice I haven't seen/read already, I will not be playing this game.
in the regional chats, like #evrima-na , check the pinned messages for instructions!
reduce the GPU clock speed by -50/100/200/400 until it fixes
Is this possible in the NVIDIA APP, or is this a BIOS change?
The NVIDIA APP has these metrics, which ones should I change?
Nvidia doesn't really allow you to underclock, only overclock
I read online to download MSI Afterburner, that's what I am doing right now.
people often use MSI afterburner to do these things, it's way better
Gotcha, appreciate the assistance.
send a picture here later and I'll tell you where to underclock it
I'm assuming one of these needs to be altered?
core one
also I see you keep your GPU updated, but Nvidia recently took down one of their updates due to it killing performance/giving black screens
not always a good idea to download the new drivers right away
I have the driver from this Monday, should I revert back to what it was?
give me like 10min and I'll be able to tell you my driver version
it's new but it's completely stable
for now just underclock your GPU, it's common for high end components to get these problems
I have clocked it down by -50, surprising performance shot up, which is odd? I am unsure of how this is or why it's behaving like this.
Note: Hasn't crashed yet, will update by lowering clock rate if a crash occurs
yeah it's not so rare to notice an increase in performance when you underclock stuff, mostly because they were unstable at higher clock values or simply thermal throttling
yo guys im sure this is not normal right ?
i cannot move anymore how do i fix this ?
Really? I was unaware of this. Could this be the case for other games also? Not just The Isle?
I was attempting to play another quite demanding game and the performance was horrific.
allo is just a mess
whys the game run so SLOW
bad performance indicates a lot of possible problems, I'll list some of the most common ones
- forgot to enable XMP on memory speed
- components are burning and thermal throttling
- components are too unstable on the clocks they have rn
- one of the CPU cores is full
- different PCIe versions
- etc
what does slow mean, specify it
low frames
✅
Thanks for the help big man, no crashes yet.
see my optimization guide
where
YouTube
oh no way thats you you helped me get my trike to prime your cool
the only problem is that you need to do it everytime you restart your PC
unless you let MSI start with windows and automatically apply the changes... but honestly idkkk.... I don't like apps running automatically XD
thanks!
erm im very bad with computers and im not sure how to get the things with nivida
follow the other tips for now, they're more than enough
Eventually it did crash with the same error, took a lot longer to this time.
Something noteworthy: Is that certain models started becoming distorted and stretched out?~~ I can send a clip if you like.~~
?
time for the -100
Will do.
Has anyone found a solution to this problem?
one user for now
You've told me this twenty times already.
yup, it's better than leaving your question unanswered
Crashed sooner this time.
Trying -200.
ah ye I forgot about the Nvidia driver
lemme get my driver version, I refuse to upgrade XD
but what's the point of saying that if that user doesn't help and you don't know how to fix it?
Can you use the steam shortcut key? Like the one to open the ingame steam menu?
This menu:
Crashed even sooner then before this time.
Will they send you a photo?
never saw it happen when you UNDERCLOCK something ngl
I wanna say it's a RAM issue, I have no idea though.
oh also are you playing on Fullscreen or windowed Fullscreen
Windowed Fullscreen.
hmmmm, I want some data. Would you be available to join DM?
DM? as in like a VC?
direct messages
Yeah, that's okay.
kay
I'm frequently encountering this error when opening or closing it. How can I fix it?
updating your bios
I tried everything in the pinned section
did you ever played legacy
^^???
hacker not u hecker
Eu servers are gone forever?
Is it necessary to format the PC to update the BIOS?
not at all
hello everyone, im in EU and i play on an NA server is there anyway that i can reduce the ping ?
vpni think
that might help thank you
last time I played legacy was in 2020
I didnt play the isle as a whole since trike hordetest so I was still on it, went back to evrima couple days back and now its bugged
right click the game
properties
remove any command line from there
right click on steam or desk
steam
it worked, thank you I appreciate it
all good
I have a pretty good gpu and cpu and I’m still getting horrible frames any ideas? I just got my pc last week, last time I played the isle was 2018 on a MacBook I don’t think I should be getting around the same frames as then
Do you have Lumen or Foliage Physics enabled?
No I do not, I’m running almost everything at low, off, quality, or medium, iv also re downloaded my config folder which helped, I was getting around 12 to 20 fps now I can lock a steady 30
Foliage physics is in the Gameplay settings, check there in case
What are your specs?
LoginId:7a73479c478df1899afacfaa62407f43
EpicAccountId:296709bb3c74425c8732f43500f1187c
Fatal error: [File:C:\IsleEngine_5.5\Engine\Source\Runtime\RenderCore\Private\ShaderCodeArchive.cpp] [Line: 491]
DecompressShaderWithOodleAndExtraLogging(): Could not decompress shader group with Oodle. Group Index: 0 Group IoStoreHash:84dc7493ef8608f7521ec409 Group NumShaders: 83 Shader Index: 153 Shader In-group Index: 0 Shader Hash: 3507E4BF0A6E1B80F659BB659FAF545494EED7DC. The CPU (Intel(R) Core(TM) i9-14900KF) may be unstable; for details see http://www.radgametools.com/oodleintel.htm
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
kernel32
ntdll
RAD Game Tools' web page. RAD makes Bink
Video, the Telemetry Performance Visualization System, and Oodle Data Compression - all popular video game middleware.
How can I fix it?
I found how to blue this error
update bios
yo I just spawned inside a rock 😭 I tried the /unstuck but it didn't work can anyone help me?
Hi, where can I submit a support ticket, please?
What do you need?
hello , so i have a "little" problem , i bought the game yesterday played 3h and then suddenly crashed and now every time i try to play on a server it just go back to lobby almost instantly and i didn't found a solution
Verify files and clear download cache and then try again?
It sucks then you get a bug this early into your isle career
hi, I am not able to play on any other server as EU 2, 6 or 7. The other EU servers are not visible or available for me and I dont have no idea what else I could do
most eu servers are dead
ah okey thank u. Any clue when they are available again?
nope
Does anyone have a single clue what is causing this "model tearing" effect to happen on my dinosaurs? I believe this is the reason I keep crashing. The game is currently unplayable, these crashes are completely unavoidable and prevent me from playing the game.
anyt admin on eu7 im stuck pls help or kill me
you can request an unstuck in #evrima-eu , check the pinned messages for instructions.
thanks
refresh the list over and over again, as soon as it shows 114 ppl on a server try to join there, be fast. there is no queues atm. if it doesnt work again, repeat the process
i wonder when the servers are back or what happened that theyre gone
Why is my network status always show error, I can't play. <@&505047238674874368>
you dont need to keep pinging the server admins. they dont control that
oh ok, mb idk.
see if your antivirus is not blocking the isle from connecting to the internet
it's not..
ok. can you see unofficial servers?
nah, even unofficials...
Since Saturday i can only see EU2, 6 and 7 on a regular basis, cant log into them 90% of the time tho. Every now and then some other EU server pops up and i successfully log into EU 3 but got kicked 4 min later and got this message: https://gyazo.com/f6b99c520dc9dda08d7b84db3725d824
eu servers down ?
Official network status offline , when do we fix this ?
yeah did that and it worked very thanks
@desert anchor hey pigeon Official network status : offline , i get this message just now and apparently many other people yet some are playing rn how can i fix it plz ?
same here, network status is offline, and same for my friend.
the servers are down for everyone, evidently. we don't know why yet. hopefully we'll know why soon. the devs have been alerted.
Thx
Many people are offline right now
Yea offline
How long have the Servers been offline already?
At least 10 minutes
All the same error ?
yes

yes...
Im no tec genie but why can some play and us not ?
idk...
that's not fair....
🙁
I died and couldn’t rejoin so maybe if your not in it currently your down
good to know.
I believe it's because they were on BEFORE every server went offline
they hate us 
so its basically a battle royale for the last remaining players
Honestly facts
it is
In a way, sure xd
how can i fix this bug?
mine just started saying offline too
mine too
We’re all in this together
yo i think its mjust general bug
same
Why are the servers offline?
is there a fix? 🙂
ALT+F4
They are all down
we all got the same isue1
yo guys listen i9 think that is juist an general bug so if all of you have the same theres no way to fix it
All servers down together? not likely. Maybe steam is having an issue?
yep
@mossy geode
No they literally said earlier on the chat
super likely, actually.
Admin said all servers down anyone in game is active until they aren’t
oh hi
hi
Ben sitting here for like 20 minutes
Hello Kouga 😄
watched one of your videos today hahaha
hii
good learning
how do i make my own server for the isle
HIIII
You got to buy them
pinned messages #server-hosting
why servers offline
only god knows
they're just napping a bit, give them time
Alrighty
maybe the other EU servers that were missing for a week comes back
My feral child comes home soon my time is limited
Yeah what happend to them?
dunno, every weekend is the same thing. They die
Thats wierd
and since they all died today... which is already (and technically) a weekend, we hit out 4th consecutive week!
can someone explain to me, why i cant throw a raptor off my back? even when i was holding E. Am i doing something wrong?
it's a gamble.
sometimes takes 5 seconds, sometimes takes more than 30
gotta be lucky
Why is it the whole time now saying for me "Official Network Status offline" and i cant look for servers even tho my network is clearly working
short story: servers died for the 4th consecutive weekend
Thats a problem for everyone
ahhh lovely....
yea, but the animation didn't even work, when I held E the animation didn't activate.
Welcome to The Isle 😄
there's a problem with your keybinds then, I recommend you to reset or simply clean it
(remember to re-do your graphics)
How to delete config folder
- close the game
- press windows + R
- write %localappdata%
- find The Isle
- Saved > DELETE config
Do you know how this can be fixed?
scroll up
Same here bud. we just f*cked
servers are down atm
well soooo whos fault is that?
unless you are ingame you cannot join a game rn
I tried several things and nothing happens
ive got crash report from unrealengine and after this i cannot found an any server in game
status guys :DD
time to make a copy paste message
guys everyone is experiencing this...
"If you're in-server and intend to keep playing, don't log out. Official Network is down and you will not be able to log back in until it's fixed. I repeat, if you want to keep playing the Isle right now, stay in the server, do not log out."
just do a backread
do we know when it suposed to b fixed?
@drowsy quarry do you know any technical reason for this or just that this has happended before?
How long has it been down?
The problem here is that sometimes it actually works, and sometimes it doesn't. During the raptor fight, the animation actually appeared a few times, but then it just stopped. Is that could be a bug?
hapend beffore
✨ The servers have died for the 4th consecutive weekend, this is a problem that has been happening to everyone. It's not your PC or internet.
✨ Players that are already in a server are unaffected, you just simply can't join a server right now
✨ There's no fix, just wait
✨ We don't know when they will get back
isle servers always have issues. Literally always
with the new update everything goes worse
wish we could pin this
Glad that fixed it for ya
So nice that you got an easy to fix one
Have fun ☺️
no one would read it, still
"If you're in-server and intend to keep playing, don't log out. Official Network is down and you will not be able to log back in until it's fixed. I repeat, if you want to keep playing the Isle right now, stay in the server, do not log out." Also this ^^ SO IF YOUR INGAME DO NOT LEAVE OR ELSE U WONT BE ABLE TO JOIN AGAIN.
lol yea probably
lockdown the channel and leave that message as the last one 👍
UP!!!
I still don't get why it can't just be officially pinned in #announcements. It’s just unnecessary confusion every single time 😄 Always the same thing.
yeah
poor communication
i was so excited to play the ilse for the first time lol
ah, so its not just me then
Nope
i was excited to play after months, i just fixed my computer </3
welcome to the isle where evrything brakes
The allo foot just went light speed and crashed the server 😔
It doesn't seem like is a problem with the game. They tend to give a headsup when they are causing an issue right? Its probably external
hey i just downloaded the game but cant play for some reason?
why
given that some people are still online. maybe its like an aws outage thing. might explain the timming if thats the case the admins here know as much as we do.
maybe you guys need to change hosting company?
why me
I'm already at their office
im otw
whole the isle dev and creator team
They are saying I'm a "intruder" idk they are being mean
XD by the time they actually announce something, I’d have an AI doing it automatically whenever the servers go down. It feels like they just don't care at all.
ah you can suggest it then
the servers arent showing up. network status offline....
Servers crashed
✨ The servers have died for the 4th consecutive weekend, this is a problem that has been happening to everyone. It's not your PC or internet.
✨ Players that are already in a server are unaffected, you just simply can't join a server right now
✨ There's no fix, just wait
✨ We don't know when they will get back
You literally have a copy paste? 😭
thank you kouga, weird experience
i live in a country where millions of peoples dont have right to suggest why would i think that the isle dev team will accept my suggestion?
I love seeing TJ still in denial
how long does it usually take?
XD
As said, we don't know
right here #general-feedback
thank you guys ❤️
why do take pleasure in my pain?
an entire day, you can watch my beginners guide in the meantime lmaooo
What do I do if every time I play the aisle, it says off-line
Because you won’t accept that the servers are down. But by all means continue I’m entertained
oh I get it... you did this.. to boost your view eh?
✨ The servers have died for the 4th consecutive weekend, this is a problem that has been happening to everyone. It's not your PC or internet.
✨ Players that are already in a server are unaffected, you just simply can't join a server right now
✨ There's no fix, just wait
✨ We don't know when they will get back
ill watch ur latest video bro
btw i love your videos man!
or which do you recocmend XDD
clearly I have enough power to do that, yeah
i mean that is smart lol
ah I really recommend the beginners guide 2026 one, I made sure to give new players the best start possible.
haha ill watchg it and then head off. hopefully sservers back tomorrow. im so hyped to try this game
Why don't we add like a console to connect directly to servers? like this at least we could play unofficials even if this happens
you're free to @ me to ask questions if you need ❤️
Exactly, that video is great. What I would've given for it (and I’m sure most players would too) back when I started and the game was in its early stages. Such a great, detailed manual.
Does anyone have any ideas why I can’t watch any of my f2 replays at all tried waiting the 30 minutes and have waited longer
when will you do comentary videos it would be much easier for you and for us XD
you mean talking in a video? I did in the optimization, beginners guide, elder system, etc
ohh thank you!!!! super sweet to read it
still not fixed?
have you tried deleting config folder? worked for me after like 30 tries.
we need more xD
I have not I’ll give it a go
I'm sorry 🥲
am super shy and anxious about my voice
can anyone help me i m new to the game i did go on evirma public branch and it says offical network status offline
✨ The servers have died for the 4th consecutive weekend, this is a problem that has been happening to everyone. It's not your PC or internet.
✨ Players that are already in a server are unaffected, you just simply can't join a server right now
✨ There's no fix, just wait
✨ We don't know when they will get back
nah voice is just voice do what you love to do and love yourself
ty ❤️
all good!
alr im gonne watch your video as a beginner as see if it helped me
Do you think it will take it all day for real? asking because we are a party of 4 and just waited weekend to play something togheter (Last times did it take all day?)
come later to tell me!
one time it took almost the entire Saturday, then the other 2 times took like 5 hours
game is dead for now ?
Oh got it! Thanks
offline always, for every my friends and me too
just taking a break
for something to be born something else need to die
lol
Definitely! If you’ve just downloaded the game for the first time, it’ll shorten your learning curve by at least a few days of active play.
like example our patience need to die so the isle servers can be born
We're no better than drug addicts
Uh!? 😭
dark
I just came back and read that 😭😭😭😭
bright

this really takes long - still no servers visible
are servers offline?

yh
✨ The servers have died for the 4th consecutive weekend, this is a problem that has been happening to everyone. It's not your PC or internet.
✨ Players that are already in a server are unaffected, you just simply can't join a server right now
✨ There's no fix, just wait
✨ We don't know when they will get back
Hi, the servers are down too and I'm showing offline
Same
check in 30
does anyone know what's going on?
go fill up your water, get fresh coffee, and pop a diet coke and return
Doe you recall if any of these coincided with a build update or if the admins mentioned the outage afterwards?
none of them were an update or outage
just purely host issue
"added playable minmi"
hello, evrima crashed
Nobody cares about legacy 😔
network status: offline
cuz this is Evrima chat...
where can i find the report section please
✨ The servers have died for the 4th consecutive weekend, this is a problem that has been happening to everyone. It's not your PC or internet.
✨ Players that are already in a server are unaffected, you just simply can't join a server right now
✨ There's no fix, just wait
✨ We don't know when they will get back
👍
how long have the servers been down so far?
Is there any official statement regarding this crash?
2 hrs now i think
Yup scroll up and up and up and up
there has never been one for the last week's lol
Oooof I thought purplewhatever was😂
I'm just a guide maker
oh ok, well thats an outage then. its external to the game inself, which why the admins were unaware
and too that person that said no one cares about legacy that correct
I still care.
like ive played the isle when it releaserd
isn't that how the isle started anyway?
Maybe the isle was the friend we make in the way
i saw the orginal maps, dinosaurs, sandbox mode and it was brilliant
Also is funny I'm still in a server xD
grrr
Anyways…
oh no the chat is starting to riot and go feral...
just wondering if anyone else having trouble with servers list not showing?
god do i miss those days, but nothing last for ever
Nvm I got out
lol
HA
✨ The servers have died for the 4th consecutive weekend, this is a problem that has been happening to everyone. It's not your PC or internet.
✨ Players that are already in a server are unaffected, you just simply can't join a server right now
✨ There's no fix, just wait
✨ We don't know when they will get back
this isn't a chat room. go to #isle-discussion if you would like to chat.
oh sorry
all good.
Yikes! this not good X.X
i cant find servers why is that ?
i love this game but... its like a toxic relationship. I hope the servers back soon
they r down
is it fixed now
@drowsy quarry i realy liked the video.It was fun and simple witch is good i also subbed
servers still down?
in my case, yep
so the servers are down?
yes
God, I just downloaded evrima (being a legacy lifer) and was worried I messed something up 😭
own thank you!!!
Forgot to pay server hosting bills? 👀 /j
it's extremely recommended for you to delete the config folder to reset your graphics and keybinds
legacy and Evrima are completely different
guys game showing me that i`m offline at the server list what tf is this?
Thnx for the warning. I'll get right to it
✨ The servers have died for the 4th consecutive weekend, this is a problem that has been happening to everyone. It's not your PC or internet.
✨ Players that are already in a server are unaffected, you just simply can't join a server right now
✨ There's no fix, just wait
✨ We don't know when they will get back
ty bro
what do i do if it shows offline
son
read this
ty Kouga
wow. Just reinstalled the game and tought something was wrong with it, instead the server acutally is offline.
read
So servers are down?


any idea how long they will be down?
no
Nope
W
tf going on why is there no servers loading?
✨ The servers have died for the 4th consecutive weekend, this is a problem that has been happening to everyone. It's not your PC or internet.
✨ Players that are already in a server are unaffected, you just simply can't join a server right now
✨ There's no fix, just wait
✨ We don't know when they will get back
coz the game suckz now 1200 hrs and its only been doing it for the past month or 2
Hi, do you have servers already or do you know when they will be fixed?
why does it say offline in regards to the network?? isnt showing any servers; official and unofficial. ive reverified my files and everything
the servers are just down as simple as that
ah yea i just read above, mb. thanks tho!
Just watch @drowsy quarry Videos and start out as a pro when servers are back on ;D
i dont know what to do evreima typing for 3 hours official network status offline but my wifi is working anyone know what to do
restart your wifi
its for everyone ,just wait
Servers are currently down, the devs have been notified
lol
lol XD sry
rule 11
they can type but they cant read omg
i dont know that
lmao nw
Does anyone know the IP address of the login server so I don't have to stay in the game the whole time? I want to ping the server.
No way
SEVERS ARE DOWN
IVE BEEN RESTARTING MY ROUTER
How is this not the easiest fix? So strange that it takes hours or days whenever this happens.
And almost always on a Friday
fr
they said its something on steams end this time they cant control it
hopfuly its fix soon
They said it was something due to Epic last time, but somehow The Isle was the only game affected
yea
yeah, this time i believe them though cause its usually only the officals servers that are complelty down, even if the unofficals have some issues you can usually still see them or even join them
does anyone have a link for the map order?
It's still not working
✨ The servers have died for the 4th consecutive weekend, this is a problem that has been happening to everyone. It's not your PC or internet.
✨ Players that are already in a server are unaffected, you just simply can't join a server right now
✨ There's no fix, just wait
✨ We don't know when they will get back
i only play unofficial, and this is the same issue as last time. People on the server at the time they go down can continue, cant see/rejoin any if you logout or are newly loading in.
okay
does anyone have a link for the map order?
what do you mean map order?
localization of dino
when severs back up
and the last time, how long did it take for the servers to start working?
3-4 hours
thats gg
its already been around 3 hours this time hasnt it?
Come on devs its a weekend
only god and devs knows
what a timing, i just lunched my first server and this happaned lmao
anyone having problems loading up the game rn its says its offline for me
US East Network Status Offline
lets go to path of titans! 😄
servers down?
yeah
ok**
ah ok ill just watch anime in the mean time and prolly play overwatch