#🔧-evrima-troubleshooting-🔧

1 messages · Page 66 of 1

flat ore
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does anyone know how can i fix this?

drowsy quarry
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or alt enter

flat ore
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It didn’t help It’s still dark

primal thunder
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Got an issue where my primary attack (M1) is stuck on the alt directional attack, changing this in settings doesn't seem to fix it and applying the alt primary attack onto a different key (M3) doesn't seem to fix it either. any ideas for a fix?

drowsy quarry
lime dust
drowsy quarry
plucky jacinth
#

Why is rubberbanding not fixed? another update maybe or is it just me?

primal thunder
drowsy quarry
#

np

plucky jacinth
#

Is rubber banding the new normal? I keep going back to where I was a second ago and it happens like every couple seconds.

strong saddle
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My audio is extremely choppy, but my game runs fine, it's not stuttery or anything, just the audio is

drowsy quarry
flat ore
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Ok 👌

eager rose
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How to mitigate the client disconnected or whatever issue?

ashen grotto
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and then its full again

midnight marsh
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Is the ''Fatal Error'' crash something we can fix or is this a common occurance for everyone at the moment and is not fixable until the devs patch it?

midnight jewel
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What do I do if I can’t join a lobby

thin oracle
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@civic hedge Did you uninstall geforce experience?

viscid widget
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yeah, no idea why legacy is still the main branch when its 10000 times inferior to evrima in every way

midnight jewel
#

It says easy anticheat could not verify integrity of the app

drowsy quarry
#

its not ready yet

drowsy quarry
midnight jewel
#

I can’t join a server their all full

drowsy quarry
#

yep, they are

midnight jewel
#

It’s so annoying

stone estuary
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ever heard of unoffical server 😄

quick anvil
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what do?

stone estuary
quick anvil
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ty

stone estuary
#

or verify game files

midnight jewel
quick anvil
#

yeah i got the same message ima try verify-

midnight jewel
#

I did and it didn’t work

stone estuary
#

also try reinstall anti cheat under main game's file

midnight jewel
#

Ok

stone estuary
#

they recently added the anti cheat bat file under the isle's main game file

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folder

quick anvil
#

yeah no same message

midnight jewel
quick anvil
#

i have :'

midnight jewel
#

Dang

stone estuary
#

try join an empty unoffical server, leave the server and join the one u wanted to join in 1st place

quick anvil
#

Huh- okay So i can join an empty unofficial server fine but I can't join Nycta or i get that same message again...

rose sonnet
#

why did my graphics turn all blury and untextured, it was fine before update 6.5?

thin oracle
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i join unofficial and it works fine but when i switch to official and try to join a server it always says full

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when its not

prisma cove
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same problem

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cant join any official

thin oracle
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they're full

prisma cove
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they're not

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it is connecting for like 5 minutes

thin oracle
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they are

prisma cove
#

and then it pops the anti-cheat or full-server

languid pebble
#

Why did they get rid of the option to turn off motion blur??

thin oracle
#

last night i joined a server that had 71/100 and it kicked me out saying it was full

bronze flint
#

Can't join official server...
Is a joke really : 70/ 100 --> server full ?????

odd nebula
#

The player-count doesn't display accurately the number of people in a server.

thin oracle
#

anyone ever just see a million meat things when you sniff then when you find them they dont exist

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bro i just tried joining 0/100 and "server full"

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LOL

magic reef
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Are queues even working? Spent ages waiting then seemed to be an infinite "connecting..." screen

clever nacelle
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when are they gonna fix this bug?

thin oracle
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im in now

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if u see one that says 80

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join

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its NA

clever nacelle
thin oracle
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what monitor and/or gpu do u have

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all depends on resolution and could be how full the server is

clever nacelle
vale narwhal
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Have any new fixes for grainy and blurry graphics been found

celest mesa
#

does someone know why I can't join any servers in evrima. I am trying to join a server with 80 people, and it just wont let. None of the servers are letting me join. They aren't full.

odd nebula
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They are full, the player-count doesn't display accurately the number of players in a server.

clever nacelle
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so when are they going to fix the inaccurary of the player count(did they even recognize the bug)?

rose sonnet
#

these buggy graphics r annoying me now

rancid prism
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<@&505047238674874368> Fix controls for f sake.... Scroll cannot be registered under zoom, like what?

limpid solar
#

this si how it looks when you are in que ((only in NA 1 EU1 SA1 its when it works )))

south vector
gilded atlas
#

My friend is having the issue of the game simply not launching. His PC can very much run the game, everything is up to date and he’s tried every fix imaginable. Are we just waiting on an eventual fix?

quick anvil
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Er- anyone having the problem of going to eat but getting stuck in an idle animation?...

thorny kettle
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I'm entering empty servers with 0/100 and it say it's full I don't understand

clever nacelle
chilly egret
gusty spoke
#

Why does it say when I connect "Anti-cheat integrity failed"

lime dust
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Getting this pretty consistently today, drivers updated. Anything else could be causing this? Messed around with settings but can't figure anything out.

chilly egret
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how would you verify the game files

honest jungle
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uh yo i have a problem

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my game sounds are strange

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my game runs good and smooth

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but my sounds are laggy

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anything to fix it?

soft kettle
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anybody else keep getting connection issues while their internet is stable?

last mason
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what is going on i can get in at all

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say all of them are full with 93 ppl

acoustic nymph
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Can't join official server...
Is a joke really : 87/ 100 --> server full ?????

last mason
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^^

quick anvil
midnight jewel
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Does eneyone else have problems with the lobbies

soft kettle
quick anvil
chilly egret
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i jus got the game

opaque holly
chilly egret
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excited to play and then cant

opaque holly
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what should i do

midnight jewel
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Are lobbies still full

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Are lobbies still full

rancid prism
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Lobbies are one big bug

lyric mortar
honest jungle
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my game sounds they are strange
but
my game runs smooth

but the sounds are like laggy, is there anythign to fx it?

midnight jewel
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Are they still full though

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The lobbies

acoustic nymph
chilly egret
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idk tbh

rancid prism
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devs cannot see the difference between spawned playable and connected players so they display spawned dinos as players on the server. So when server is full and you see 96/100 it means that 4 players are in selection screen

long pewter
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So how exactly does queueing work? Because I'm trying to join EU 1 but it's doing the same as before where it keeps me on "connecting" for ages then kicks me to the menu saying the server is full

rocky path
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guys

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i got the problem that every server i join it says its full when i try to join

long pewter
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Yeah because they are

honest jungle
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<@&818552355796287508> i have a big sound problem

hollow fulcrumBOT
#

Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

soft kettle
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they are full

acoustic nymph
craggy wave
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When trying to connect my game crashes without any error message. It just closes. Could play for hous earlier today without problems. Any idea?

azure nebula
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any word on why is EU2 down, also can't get in any official and no que in EU1

long pewter
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No queue anywhere for me

clever nacelle
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same

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how do u guys get it?

long pewter
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Lol, that's funny. EU 7 at 0/100 says it's full

burnt bronze
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Does anyone know whether my friend has integrated graphics judging by their task manager? We've been trying to figure out the "does not support -dx12" problem for a while and this is the last resort to see if there's any way to fix it

rocky path
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i fixed that problem

burnt bronze
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How?

rancid prism
burnt bronze
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Ah alright, thank you!

drowsy quarry
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np

acoustic nymph
rocky path
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the dx12

acoustic nymph
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what is that ?

long pewter
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There's no fixing the full server problem because they're full even though it says they're not

noble latch
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How do I fix this?

drowsy quarry
raw kite
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anyone know why sometimes when I try to join a server my game just closes?

raw kite
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well at least its not just me

acoustic nymph
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what is that

south vector
long pewter
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Okay but has anyone even got the queue thing to work? because neither EU 1 or NA 1 have a queue for me

raw kite
#

I love when a server says it has 65 people in it then it tells me the server is full and I cant join

thin oracle
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Me when isle moment (help)

long pewter
rocky path
#

ok

raw kite
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huh ya ill try it and let you know

noble latch
drowsy quarry
raw kite
long pewter
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Yeah, does the same thing for me. Like the queue doesn't even exist

raw kite
#

ya idk

dim dove
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I have the same issue where my isle sends a message notifying me "DX12 is not supported on your system. Try running without the -dx12 or -dx13 command line argument" does anyone know what I have to do?

acoustic nymph
#

what is that ??

long pewter
#

EU 4 constantly going down in players but still full, lol TI_DiloSip

dire pagoda
ivory siren
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when i click on eu1 and click connect , this shows up and after 2 mins says server full :

long pewter
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Yeah that's happening for all of us

ivory siren
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yikes

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yep

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now this

young hemlock
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anyone else having trouble getting into servers?

dire pagoda
long pewter
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Everyone is

young hemlock
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alr

flint oriole
inner sierra
young hemlock
#

yea same 💀

long pewter
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EU 4 at 54/100 and I guess 46 people are in the character select screen then because I can't join

prisma cove
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Why queue is only on EU1???

young hemlock
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Hmm i join one!

inner sierra
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Lol when I do get in one, i get disconnected within like 2 mins

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To any server

velvet flame
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anyone know what to do here? it says i need Dx12 but i already have it installed

visual drift
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@cloud crow GEForce GTX 1660 Super - whenever I try to join a server, I get a message that there's not enough video memory, and the game crashes. I've updated the GEForce driver (clean install), both Game Ready (536.23) and Studio (535.98), with the same result. Any ideas? Thanks.

oblique ermine
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is EU 2 down?

raw kite
visual drift
candid venture
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Every servers are full even when it says that only 50/100 player are in, can't even play the game, since friday I was able to get in 2 times.

cursive saddle
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I'm trying to connect to the Official servers but I only get the message that the server is full, I tried to enter an EU with 50/100 and I got the same message, does anyone know how I can solve this?

raw kite
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No

raw kite
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The servers are all just full

tidal cave
raw kite
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its purley luck whether you get in or not at least until they fix the queue

raw kite
dim dove
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I have the same issue where my isle sends a message notifying me "DX12 is not supported on your system. Try running without the -dx12 or -dx13 command line argument" does anyone know what I have to do?

odd nebula
candid venture
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imagine buying a game and then not being able to play because too many people are playing

cursive saddle
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I'm from SA and it just shows up 95/100 and it's always Server Full, I'm only able to play on unofficial servers

long pewter
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Every server has that issue, they don't show the right numbers

raw kite
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ya its delayed

cursive saddle
#

I just want to know if the problem is with me or with the game itself

raw kite
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The game

velvet flame
odd nebula
stable patio
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imagine updating the game and making it unplayable.

odd nebula
odd nebula
stable patio
rose sonnet
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how do I fix this untextured/buggy graphics, it was fine before the 6.5 update lol?

candid venture
long pewter
odd nebula
candid venture
#

at the very least add an single player mode where there's a good ratio of every dinos played by AI and you can play there when no servers are up. Not as good, but a good time killer

long pewter
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If the queue actually worked I could queue up to join and then alt tab and do something else but alas

stable patio
ancient rain
#

Is there any solution to the game freezing?
my grapiccard is the geforce RTX 3050 and my cpu is intel pentium gold g6400
got 16 gb ram

odd nebula
candid venture
raw kite
#

I'm I'm a queue

weary summit
rose sonnet
odd nebula
long pewter
#

I'm reinstalling the game now to see if that helps but Idk

weary summit
candid venture
long pewter
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But only EU 1 and NA 1 have a queue xD

stable patio
#

na3 has 60 something players and still says full. so yeah, unplayable as hell for many others. imagine

weary summit
#

Or try unofficial servers

wet talon
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What to do if game just says updating on steam, but has already downloaded the isle?

weary summit
ancient rain
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can you guys move to #isle-discussion maybe? i wanna get answers to my question too D:

stable patio
candid venture
stoic robin
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hey i just updated and now my game wont start :/

odd nebula
stoic robin
#

this is the message i get

ancient rain
wet talon
odd nebula
long pewter
#

Reinstalling didn't magically add queues unfortunately

ancient rain
fierce sundial
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Did anyone reinstall evrima and everything worked perfectly fine? ^^ xD

oak coral
#

my game still crushing when i join to server

whole oxide
oblique ermine
#

is EU 2 down?

whole oxide
#

Currently stuck in a rock

#

Is it possible to get help?

visual drift
oak coral
visual drift
oak coral
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yes

visual drift
long pewter
visual drift
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apparently there is something going on for geforce users

ivory siren
#

Queue came up , does this mean its fixed?

visual drift
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where it crashes when you join a server

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hopefully it gets fixed soon

fierce sundial
long pewter
#

I think it depends on the problem you have

long pewter
raw kite
#

OMG I was first in the queue and then it said connecting and just crashed this game is so annoying sometimes

fiery scarab
#

Queue is working more than before but seems to still be broken in some ways

long pewter
#

I haven't seen a queue once since I've been trying to join lmao

green estuary
#

geforce left the chat

main stag
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Hi, can I just ask why the servers are so small. For the last two days it's taken me over and hour to get in and today I cant get in after 2 hours of trying. Surley just have servers of 200 which would be way more interactive.

long pewter
#

And way more laggy

ancient rain
fiery scarab
weary cairn
#

are there any patch notes for the new update?

fiery scarab
#

Also the game isn't optimized for much over 100 players per server currently

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200+ player servers is going into small mmo territory and that takes alot of optimization and pretty beefy servers

main stag
#

I just look at games like Eve online and I know I'm not knowledgable on how it works but I think how cool would one masive server be where anyone can join whenever they want. Eve onlune have tens of thousands at a time in one server. Is it just different budget?

long pewter
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EU 4 player count keeps going down, still says it's full. I hope at some point the player count will accurately depict how many people are actually in the servers.

brazen glade
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My game starts but then it freezes once it's up. I wasn't having this issue yesterday tho until today. I've reinstalled again and i've deleted my save file. Does anyone know what could be the problem?

green estuary
#

have any of the devs said anything about some people not being able to play the new update from the “Dx12 not supported” pop up when they try starting the game? will it be fixed?

odd nebula
oblique ermine
#

is official EU 2 down? cant seem to see it

green estuary
odd nebula
# green estuary i did, it still doesn’t work

Can you please provide:

  • your graphics card (right-click on your task bar > Task manager > Performance > GPU. If there are two GPU, it's GPU 1 you have to look at);
  • your graphics driver version and date (same as above, but scroll down to see the driver's version and date);
  • your Windows version (right-click on the Windows icon > System > scroll down to Windows specifications and see what version it says you have).
pearl robin
#

<@&505047238674874368> I waited in queue and got a "Server Full" error at the end, I also hear talk of people being unable to join the servers at all and getting the same message. I just wanted to bring that to your attention just in case you aren't already getting spammed 😛

long pewter
#

I dont think the server admins can do anything about that my man

fiery scarab
pearl robin
main stag
#

ok fair enough, just a dream : )

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I think on leagacy it was 150 even on the offical server

long pewter
#

Fair, I assume the devs are getting flooded with bug reports stating the same thing though

main stag
#

which was ideal

fiery scarab
long pewter
#

So is the queue being buggy linked to the player count not being accurately depicted?

proven verge
fiery scarab
proven verge
fiery scarab
proven verge
#

i see

nocturne olive
#

Anyone else encounter a fatal error while in a server playing? Happens frequently

hard marsh
#

im having a problem where after the easy anti cheat loads the game stops and i get a message saying: DX12 is not supported on your system. try running without the -dx12 or d3d12 command line argument

fiery scarab
green estuary
fiery scarab
long pewter
#

That's unfortunate, hopefully the queue bugs will fix themselves when the player count bugs are fixed

radiant harness
pearl robin
fiery scarab
novel cobalt
#

Just got back from vacation so I’m sorry if this was already answered. I updated the aisle and deleted the config folder. My screen is still super blurry. How fix?

odd nebula
long pewter
rare raven
#

How do i update them exactly?

nocturne olive
#

I have a decked out pc and I still get fatal errors while playing in a server so i think they just need to fix it.

wet talon
#

I can't get into a server

fiery scarab
#

People randomly crashing out of servers is something we don't have a fix to yet ya sorry about that

wet talon
#

all the servers are like 30 to 50 ppl, but I still can't join

coral helm
#

Does anyone know the solution to this error?

green estuary
nocturne olive
green estuary
#

that’s stupid

odd nebula
fiery scarab
# serene grove same

Aside from make sure all your drivers are up to date and validate your files, we don't yet have a fix for that error

pearl robin
pearl robin
#

Sorry to hear you can't play it though 😦

candid venture
novel cobalt
fiery scarab
#

If you can't get into officials I recommend trying out some unofficial servers

pearl robin
#

Ah wait, maybe the QUEUE is causing the troubles with the player counter showing like 60/100?

#

The queue counter was at like 40 when iwas in it and the player count is 70/100 in NA 1

fiery scarab
#

Yes

eager quail
#

When i change my graphics in the menu they save but when i join a server there at max settings anyone know about this

coral helm
#

anyone?

fiery scarab
long pewter
ivory siren
pearl robin
#

Rough since the queue doesn't let you into the game and gives you server full. guess i will try other servers

fiery scarab
coral helm
eager quail
#

You cant change graphics in the server

novel cobalt
eager quail
#

I tried

stoic robin
#

Fatal error: [File:Unknown] [Line: 8]
Trying to resize TArray to an invalid size of 3919976655

0x00007ff658ab3265 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff65a67e984 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff65a6f645f TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff658c840a4 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff658c85511 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff658c86037 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff658c8b1c7 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff658c8efeb TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff658bfe897 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff658bf9461 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff997267614 KERNEL32.DLL!UnknownFunction []
0x00007ff997ec26f1 ntdll.dll!UnknownFunction []

Crash in runnable thread FAsyncLoadingThread

pearl robin
stoic robin
#

man ig i cant play the game

fiery scarab
coral helm
light pasture
#

Anyone know a fix for everything looking weirdly pixelated when moving since the update? My settings are mostly set to high, and I have deleted the config folder.

stoic robin
thorny heath
#

ever since the update today, trying to get on a server and potentially getting through on an empty spot leads to my game crashing. I believe this only happens when I potentially slipped through and was about to get into the server. Otherwise it kicks me out when server is full. ANyone know why? I have deleted my config to try and fix and nothing

pearl robin
fiery scarab
pearl robin
#

extra broken lol

fiery scarab
coral helm
#

okay, thanks

hollow ridge
#

Can you tell me why server 1 EU with 45 people says it's full? The same goes for 4EU?

mellow wraith
#

how do i join a que for NA 1 and also why is a server at 19/100 full?

long pewter
#

Because it's full, player counter is messed up

pearl robin
#

Servers with queues have extra broken counters today people

odd timber
#

Does the pinned message fix the problem of the game freezing and crashing after 5 minutes of gameplay?

mellow wraith
#

How can i join a servers que?

radiant harness
mellow wraith
#

when i click connect on it it does not que me

fiery scarab
light pasture
#

Anyone know a fix for everything looking weirdly pixelated when moving since the update? My settings are mostly set to high, and I have deleted the config folder.

pearl robin
# mellow wraith How can i join a servers que?

To join the counter has to be at 100/100, and the server needs the queue option turned on. (only some official servers have it)
Its also boken and doesnt let you join even if you join the queue

pearl robin
#

The glory of coding! 😄 I work as a programmer so I an't complain at them too much..

mellow wraith
#

yea, it also clearly states that evrima is in its development stage on the main menu

pearl robin
#

TI_HypsiShrug Can't complain if it's an EA game

dim dove
pearl robin
#

Apparently some issues are even being caused by an Epic API, not their own

hollow ridge
#

And why does the game close on its own from the main menu? It has never happened to me before, only since this update. Server issues, crashes, bugs... and I have verified files.

candid venture
dim dove
#

I have the same issue where my isle sends a message notifying me "DX12 is not supported on your system. Try running without the -dx12 or -dx13 command line argument" does anyone know what I have to do?

odd nebula
light pasture
#

Anyone? I saw some others saying they also had this pixelated thing but don’t know if they found a fix

pearl robin
dim dove
#

wait @odd nebula you want me to find out what graphics card I have?

light pasture
#

Yeah doesn’t seem to mention anything about it there 😦 I wonder if it’s about the motion blur, but I already set that to its lowest setting

odd nebula
pearl robin
#

Are your shadows turned higher? I know that before having them low made the game worse somehow

dim dove
#

yeah im really confused, i have no clue what to do tbh,,,

light pasture
#

Yeah they’re set to high

dim dove
#

sorry 😭

pearl robin
# dim dove sorry 😭

If you want to see what your graphics card is, go to the windows menu and type "Dxdiag"

leaden hearth
#

how can i fix all of my left click attacks being alt bite? is that a known issue?

ancient rain
leaden hearth
#

got it thanks

dim dove
#

ok i looked up Dxdiag

#

now what?

pearl robin
tropic thorn
#

every once and awhile i try to join a server and my game crashes

pearl robin
#

The name there is my graphics card, so you can see yours there

dim dove
#

ok cool

#

i now know what i have

ivory siren
#

Yh game crashing when connecting to server

dim dove
#

what does that do for me now?

tropic thorn
pearl robin
ivory siren
#

yh now all the time

#

gonna verify and keep you guys posted

#

graphics drivers all up to date

#

windows too

soft kettle
#

does anyone know how to fix this? i already installed the latest version but it keeps showing up

odd nebula
junior hull
#

hi not sure what do do if it says server full when the servers im trying to join arent full

pearl robin
tropic thorn
pearl robin
pearl robin
dim dove
#

ok my direct version is direct 12

thin oracle
#

idk if im in the right place but how do i get a nest code

pearl robin
uncut vortex
#

anyone know how to fix the game commiting suicide every 3rd attempt to joining a server?

tropic thorn
pearl robin
#

like "Nvidia RTX 2080 super driver"

coral helm
#

i tried to in at server of 0 ppl and the same message "anticheat error" xddd

uncut vortex
ivory siren
#

however still server full

tropic thorn
#

So its not just me that good

#

i dont wnat to get a new pc cuz of one game xd

pearl robin
# dim dove um ok so i go to the webite?

Yeah, its different for each kind of graphics card, but their website, or typing like "Nvidia graphics card drivers" in google should give you a webpage of theirs with either a list of them, or some software to do choose the right one

ivory siren
#

yep nvm

#

game crashed again

#

sorry :/

tropic thorn
#

im just hoping its the game and not our pc

dim dove
#

ok i fpund the website and put in GeFrorce

pearl robin
#

oh, so you have an Nvidia one? That makes things a bit easier with their software

dim dove
#

yup

#

its NIVIDIA GeForce

pearl robin
uncut vortex
#

This error also pops up when the game isnt killing itself

pearl robin
#

@dim dove If you don't have GeForce Experience, download that off their website.
Under Drivers you can see I have an update waiting too 😛

pearl robin
uncut vortex
bleak drum
#

Yo can someone help? When trying to launch evirma on steam it tries to load, but then exits out and says "App is already running" and it just repeats that over and over until i give up, it's been like that for years i just never mentioned it.

pearl robin
uncut vortex
lofty matrix
#

Ok really weird, usually the full server glitch means that full servers show up as around 94-97/100. But I've just seen it happening with a server saying 0/100

teal mulch
#

my server list says na 1 only has like 60 people but when i try to join it says its full and it also happens with every other server

pearl robin
uncut vortex
#

Like as long as I didnt spam to quickly to rejoin after getting the server full the game wouldnt crash.

Now? its garenteed to crash every 3rd/4th attempt

pearl robin
#

@teal mulch @lofty matrix Server counters are extra broken after the queue was brought in

#

It's showing 0/100 because there's still people waiting in the queue to be told "server full" once they reach the end 😛

bleak drum
bleak drum
low python
#

i got problem with performance, like yesterday i had stable 70 now its -25
please help

pearl robin
bleak drum
#

alr, ill try and see if someone has had a similar problem

pearl robin
marsh tundra
#

ever since the new update came out everytime i wanted to play it would always crash around 10 mins after i join the server both officials and unofficials and show me this and no matter what i try wont work

warm coral
#

servers are broken pls fix them

modern remnant
thin oracle
#

my game keeps crashing when im trying to join eu4

wanton hornet
thin oracle
#

it just closes

river otter
#

Does anyone know the reason behind the game crashing when joining a server? It's weird it doesn't send a crash report

jagged lynx
#

Anyone know how to fix this?

marsh tundra
#

i just realize ever since the update came out the UE is getting beat up

grizzled nest
rare raven
#

yep

#

its in the pinned

#

find your gpu

#

then go to the website of your gpu and update it

bleak drum
mild parrot
#

i get this error when i open the game

wet talon
#

GUYS is it possible to join a server rn?

#

plz answer

#

this is annoying af

river otter
mild parrot
jagged lynx
#

in regards to the pinned message for Fatal Error, how do u reduce what Windows and/or Anti-virus will block as far as programs go?

thin oracle
#

so many times when i try too go in too a server it just closes my game how do i fix it?

ornate sandal
#

how do you fix beipi night vision? ive tried like everything, deleted the saved file and all, nothings working

stable olive
#

helpp i cant join a single server and idk what to do ive restarted my laptop and re-installed the game so many times 😭 ill try to join a server thats like 25/100 and it tells me the server is full

junior knot
#

I can't get into any server, doesnt matter if its 10/100, 25/100, 99/100 or even empty. Server is full is the only msg i get.

wet talon
#

Guys player count is glitched, so it shows a wrong number and is properly full 😭

summer urchin
#

So, my game just crashed and i did what you told me and this showed up

odd nebula
summer urchin
#

nope

odd nebula
#

Interesting...

mellow wraith
#

how fix?

pseudo rose
#

has anyone ever had issues where your isle just will not launch? like it starts to load eac and then it just closes

tame jungle
#

does anyone know a fix when my F2 recording ist not working?

trail flare
#

anytime i try to join any server it'll say that its full

thin oracle
#

Ok im having a problem whenever I run forward and then take my hands off my keyboard, i keep running for like a solid minute or sometimes ill try to sit or something and I dont sit for like 2 minutes my actions are delayed or elongated.

odd nebula
fallen garnet
#

Is anyone else having issues with just inifitely stuck on "connecting" when joining any servers?

soft wasp
#

hi when i try to join a offical server with 7 players said the game that `the server is full´

odd nebula
weary cairn
weary cairn
#

thx

limpid solar
#

im currently looking into this issue ((i have this same specific thing. i dont want to get peoples hopes up but after doing some stuff i havent crashed so far)) ill be letting people know

odd nebula
odd nebula
#

Thanks!

limpid solar
#

its been a hot second but i dont wanna sent it for nothing so im being a test dummy rn

soft wasp
#

is eu 1 and 4 open for all player´s ? i can not join.

covert wave
#

hey, i have an issue where after playing on a server for like 30 minutes, i suddenly disconnect and it says i lost connection

last vapor
#

i can't join any serv they say its full but its not how can i play evrima T_T

midnight jewel
#

Just keep trying

#

That’s what I do

last vapor
#

ok so i will wait but the serv are 34/100 so i don't understand lol

midnight jewel
#

I mean idk what to do I just waited and joined an unofficial server

#

It just happened to have 77/100

last vapor
#

ok lol x) i will try again all the serv

midnight jewel
#

K

silent mortar
#

does anyone else have this problem were the game will start to load up but then stops running after a few seconds?

hot oasis
#

I am crashing after about 20min-half hour even after deleting the app folder and validating files.

thin oracle
prisma spear
#

I'm having a problem where every time I go to join a server the entire game closes out

civic acorn
fallen garnet
#

Any way to fix these pixelated graphics? everything is set to epic and resolution to max 😦

hallow sparrow
#

What does this mean and how do I fix itV

echo fiber
#

@fallen garnet 3D resolution to 100?

civic acorn
#

can anybody help me,i'm trying to go in eu4 but instantly when i get in the isle just kicks me

echo fiber
#

@fallen garnet try with higher shadows, and without dlss.

haughty seal
#

how can i fix my fatal error? i get it every time when i got on a server

civic acorn
soft wasp
#

Yes same thing

civic acorn
#

yeah,

stark urchin
#

i´m glad to se that i´m not the only one that can´t connect to any official server.

civic acorn
#

it depends

#

i've recently found out eu1 and eu4 is closed

fallen garnet
civic acorn
#

it says a low amount of people is there but,in reality no body is there

#

the devs said the population number ain't right

#

so in conclusion if you're trying to join eu4 or eu1 then it's closed i assume

stark urchin
civic acorn
#

you're in the same problem with us

#

i assume the servers in EU are closed

#

i'm not sure about all of them

#

i just have problems with EU1 and EU4

#

just hope the servers opens in the mean time

open wren
#

Im so glad it took a year for this update and if I try to join a server to many times it still crashes the game

stark urchin
#

It´s the same for any server, not only EU. This capture is when i try NA3.

open wren
umbral ridge
#

why cant i join a server when it is 64/100

charred finch
#

i am having the same issue ^^

#

and it will even crash out of the isle itself

umbral ridge
#

ye same

timber fox
#

too many peeps

open wren
#

dnt wrry maybe they will fix it in next years patch

umbral ridge
#

next year

#

!!!

open wren
#

Thats how long it took for this recent one

umbral ridge
#

oh no

hollow ridge
#

really...since update the game crashes and close...

cloud falcon
#

Anyone else’s game crash to desktop when you click on a server sometimes???

plucky jacinth
#

Is the rubber banding normal now? or am i missing something!

prisma spear
cloud falcon
#

Legit

#

I managed to get into one last night

#

But today they’re all full or they crash me to desktop

umbral ridge
#

me to

cloud falcon
#

All full while showing low numbers, I might add

umbral ridge
#

I join a server when it is 64/100 but i cant get in

plucky jacinth
#

Is there a fix to the ping being so high on every community server i join? keep rubber banding bad

rancid prism
#

update 6.5 added new dinos, mechanics are still bugged, unplayable xDDDD it looks like devs are first year IT students lol

fathom plaza
#

is anyone getting the bug where nomatter how many people are in an official server it says its full ?

wise kayak
#

i’m in the server and theirs a bunch of invisible meat

limpid solar
#

https://www.youtube.com/watch?v=b62QYjR8wgg

for those that have been getting this image i invite you all to try this follow the instructions

((I looked for a video cause i dont wanna explain 20 times sry))

it worked for mew for a bit but then as soon as I moved from the area that i was in it immediately crashed ((so dont be too sad if it doesnt work for you, but it might help other people))

@west sleet @odd nebula

#UE4FATALERROR #D3DDEVICEBEINGHUNG #UNREALENGINE #UNREALENGINE4 #unrealengine5
Unreal engine is exiting due to d3d device being hung in UE4 caused due to the corruption in the display settings either due to outdated device drivers or may be two or more display adapters are causing the issue of d3d device being hung. Sometimes its directx which ...

▶ Play video
wise kayak
#

making fps goo down hill

fleet wave
tired yew
#

hey guys! is it normal that dinos are alt biting with the left mouse bouton? i touched nothing since the update they don't seem to do normal bite ?

drowsy quarry
fleet wave
tired yew
proven brook
#

I have show players on but I still dont see any players, why is that?

viscid phoenix
#

Won't highlight other species profiles

proven brook
#

gotcha

viscid phoenix
#

otherwise it would counteract hunting

drowsy quarry
viscid phoenix
proven brook
#

what about show all pawns

drowsy quarry
#

wrong person goddamitgsgsd

drowsy quarry
proven brook
#

yea my own

drowsy quarry
#

theres people in it? you sure?

proven brook
#

yea

#

im next to someone, still dont see anythign

drowsy quarry
#

try to hit home or end buttons

autumn remnant
#

Even after checked/uptdated my GPU (Geforce GTX 1660 ) compatible with Directx12....still gives me the error message

drowsy quarry
#

or alt+lmb and then spectator mode again

drowsy quarry
#

?

autumn remnant
#

website

drowsy quarry
#

strange, did you double clicked the file?

#

or restarted your pc

autumn remnant
drowsy quarry
#

whats the drive version you downloaded?

autumn remnant
#

GTX 1660 Super

#

536.23

drowsy quarry
#

thats really really odd

#

i dont know if you tried already but perhaps download it again?

autumn remnant
#

been there done that

drowsy quarry
#

you may even need to unninstall nvidia experience i believe

autumn remnant
#

might give a shot for that

#

if that aint gonna work thn bye Isle

thin oracle
#

Is anyone unable to play cause the game doesn't connect you with the server? Its always full or the game closes

drowsy quarry
#

ye its normal at this point

limpid solar
#

it is to be expected since the new update came out and everyone wants to get into the servers at the same time

thin oracle
drowsy quarry
#

it is, theres almost 9k players

celest socket
#

Does anybody have any idea why my beipi and few others Beipis underwater night vision is completely black at night, where’s others is white outlined?? Plz help

hazy kelp
#

i try to get into a server and sometimes itll just quit my game? ive been able to join servers today but idk why this keeps happening

stark tide
#

As a Beipi I can’t attach to the floor of the water. I have tried everything even holding ctrl. Dose anyone have a fix to this????

thin oracle
drowsy quarry
drowsy quarry
hazy kelp
stark tide
drowsy quarry
thin oracle
#

Maybe because theres a lot of players trying to play at the same time

hazy kelp
#

probably

thin oracle
#

Like a looot

celest socket
thin oracle
#

Because the new version released

drowsy quarry
# stark tide Yes

i personally think you need to check your keybinds, last person i helped couldnt do it because his crouch button was C

thin oracle
#

It's still frustrating

limpid solar
drowsy quarry
#

np

celest socket
celest socket
drowsy quarry
split monolith
#

Any ideas on how to fix the super dark water at night? My brightness is all the way up

mellow wraith
#

im confused didnt the update like 12 hours ago say servers will have a que system? I try to join NA 1 and there is no que system

thin oracle
weary cairn
celest socket
split monolith
weary cairn
celest socket
celest socket
weary cairn
#

What do you want me to tell you? I read the notes and am giving you the answer.

limber shadow
#

howdy all! i know you all are currently busy with a bunch of trouble shooting, i haven't played in a good while and wanted to check out the new update but this pops up. it's probably super simple of how to fix it

fleet wave
weary cairn
# limber shadow howdy all! i know you all are currently busy with a bunch of trouble shooting, i...

DX12 is not supported

Intel

The Intel® Driver & Support Assistant helps keeps your system up-to-date by detecting when updates are available.

Discord

Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.

celest socket
limpid solar
#

a gentle reminder for the people that just got here and want some help with their bugs and what not, check the pinned messages first to see if your problem is listed there

#

if not feel free to ask away

shrewd flower
#

hey, recently I have been having trouble joining official servers. I'm aware of the issue where even if it says 93/100 its considered full for some reason but I see servers which have only 29/100 or 43/100 but I still cant join any of them. I can join unofficial servers just fine though.

limber shadow
celest socket
#

Anyone know why “the isle” folder isn’t there when i go to %localappdata%, I’ll try this to fix my issue but isle folder is missing

limpid solar
shrewd flower
#

thank you, Ik the developers probably heard this complaint before a hundred million times but I just thought something was wrong on my end

weary cairn
shrewd flower
#

very strange indeed but its all good

weary cairn
weary cairn
torpid silo
#

Is this the proper channel to request help for a /stuck situation?

viscid sage
#

wish i could... you know PLAY..... the servers are full. i try for hours and can never get in cuz they full.. Like add more servers or raise the pop

latent spade
limpid solar
tulip nexus
#

Is there a way to fix fatal errors?

limpid solar
#

it just says fatal error or does it say something else?

limpid solar
tulip nexus
#

Just fatal error! and then game closes

limpid solar
#

For anyone encountering fatal errors leading to crashes You will have to manually uninstall “The Isle” from Steam. This issue is typically caused when someone switches from the Legacy to the EVRIMA branch.
Open “Steam”
Right Click The Isle
Select Properties > Local Files > Browse Local Files
Delete everything inside of The Isle’s folder.
Then

  • Press Windows key.

  • Type "Run" to launch Run program.

  • Type in "%localappdata% and click 'Ok'.

  • Search for TheIsle folder.

  • Delete the TheIsle folder once it has been located.

It has also been known to be caused by strict permissions with a Windows User Account and/or strict Anti-Virus settings

Please reduce what Windows and/or Anti-virus will block as far as programs go. You may need to create a new Windows User account to bypass the issue.

-If the above fails, make sure your GPU/GFX Drivers are updated. If you already updated them, uninstall them and reinstall them if the issue persists.

tulip nexus
#

Okay, thank you! I'll try it

latent spade
limpid solar
#

hmmm

#

does it happen if you safe log and log in again?

weary cairn
latent spade
#

Yep, its been there for 2 days but i just didn't bother with it as it was doing no harm but now its annoying haha

limpid solar
#

f a i r r r r

limpid solar
#

not high or epic

#

just medium

latent spade
#

Last time I did that it was the same, I usually have it on medium :'>

#

lemme look

limpid solar
#

d a m n

latent spade
#

Yeah still does it

limpid solar
#

o o f

#

idk what to tell you other than uninstall and re install the game

#

and that might not fix it even

latent spade
#

ill try and verify files?

limpid solar
#

u can try

latent spade
#

I appreciate you trying to help me by the way ♥ Thank you

limpid solar
#

no proB! i know people have been waiting on this update

#

and its frustraiting when it becomes unplayable or has many bugs/crashes

latent spade
#

For sure

#

Its only annoying me as I can't play the deino or ptera

#

Fishing is a lil challenging with the bug :'>

limpid solar
#

y e a h

#

felt felt

weary cairn
limpid solar
#

smh the ceratos

#

bullys of the game and the code

latent spade
#

Ah didn't help sad

limpid solar
#

:(((

limpid solar
latent spade
#

water is not w a t e r i n g

limpid solar
#

s a d g e

weary cairn
# latent spade water is not *w a t e r i n g*
  • corrupted config -> delete "Saved" folder
    • press Win + R
    • paste %localappdata%\TheIsle
    • click 'Ok'.
    • delete or rename the Saved folder
  • corrupted or outdated drivers (usually gfx driver) -> update drivers (get them from AMD, NVIDIA, or Intel directly!)
  • missing windows update -> check for updates
    • press Windows-Key
    • type "check for updates"
    • click it and install all missing updates
    • reboot, even if it doesn't say you have to (for good measure)
  • corrupted system files -> have windows repair them
    • press Win + R
    • paste sfc /scannow and press ok
    • reboot your PC
Intel

The Intel® Driver & Support Assistant helps keeps your system up-to-date by detecting when updates are available.

mossy cedar
#

Did they fix the dx12 thing, like if I have a xe infinity graphics card or whatever and couldn’t run the game when the update came out can I run it now?

latent spade
#

oooo lemme try!

limpid solar
#

bless u snipe

weary cairn
unreal hawk
#

the game just closes when ever i join a NA server

mossy cedar
unreal hawk
latent spade
#

sfc is not opening?

final copper
#

is this a me problem or a them problem? not that i'm complaining. I like the rainbow shrubbery, but I'd like to know if I need to do something on my end.

weary cairn
# unreal hawk the game just closes when ever i join a NA server

Random crashes/freezes (game)

  • corrupted config -> delete "Saved" folder
    • press Win + R
    • paste %localappdata%\TheIsle
    • click 'Ok'.
    • delete or rename the Saved folder
  • corrupted or outdated drivers (usually gfx driver) -> update drivers (get them from AMD, NVIDIA, or Intel directly!)
  • missing windows update -> check for updates
    • press Windows-Key
    • type "check for updates"
    • click it and install all missing updates
    • reboot, even if it doesn't say you have to (for good measure)
  • corrupted system files -> have windows repair them
    • press Win + R
    • paste sfc /scannow and press ok
    • reboot your PC
Intel

The Intel® Driver & Support Assistant helps keeps your system up-to-date by detecting when updates are available.

weary cairn
solemn wraith
#

tf is this

latent spade
weary cairn
latent spade
odd nebula
# limpid solar https://www.youtube.com/watch?v=b62QYjR8wgg for those that have been getting th...

Yeah I was already familiar with those fixes. Some can help, however the one that works the most according to my observations here is simply to update the drivers, or to uninstall them using DDU and then reinstall them. The last fix he suggests, to edit the registry, it's pretty useless to do (and it can be quite risky to mess with the registry), it doesn't prevent the crashes, it only delays them.

Other potential fixes is to lower the graphics settings, the FPS cap, and the resolution as well. The crashes are due to an issue with DX12 rendering, so basically asking less of your hardware can help.

I fear we will have to wait for a hotfix for those issues to be solved, but yeah, updating the drivers and asking less of your GPU is pretty much the only options for now.

weary cairn
limpid solar
#

crying

#

screaming

#

and throwing up

cobalt owl
weary cairn
cobalt owl
weary cairn
regal stream
weary cairn
# regal stream

FPS Drop + Crash with "Fatal Error." (no additional text) when near Ceratos

  • some interactions with Ceratos seem to cause this -> currently no fix available, sorry, I expect a hotfix by the devs
cobalt owl
#

so the game always crash because of ceratos?

weary cairn
south fulcrum
#

Ive tried deleting my config files, Ive deleted the whole save files, and Ive verified my game files, why does it still crash whenever I join a server

cobalt owl
grand tree
#

Getting this message, looked around in here and in the pinned messages

  • My graphics cards are both up to date
  • I tried verifying my game files
  • I run Windows 10, updates are all current

Any further advice? Or is this something that's likely gonna be addressed in a hotfix? =0
Thanks in advance!

limpid gyro
#

My game keeps completely freezing the only way I can get out of it is to turn off my computer what can I do to make it stop freezing?

weary cairn
weary cairn
# south fulcrum Ive tried deleting my config files, Ive deleted the whole save files, and Ive ve...

I know you said you deleted the config files already but please follow these instructions, we already had people deleting the wrong folder

Random crashes/freezes (game)

  • corrupted config -> delete "Saved" folder
    • press Win + R
    • paste %localappdata%\TheIsle
    • click 'Ok'.
    • delete or rename the Saved folder
  • corrupted or outdated drivers (usually gfx driver) -> update drivers (get them from AMD, NVIDIA, or Intel directly!)
  • missing windows update -> check for updates
    • press Windows-Key
    • type "check for updates"
    • click it and install all missing updates
    • reboot, even if it doesn't say you have to (for good measure)
  • corrupted system files -> have windows repair them
    • press Windows key
    • find the "Command Prompt" app
    • right click and "Run as Administrator"
    • paste sfc /scannow
    • press enter
    • make sure to "Restart" (not Shutdown and boot back up as this might do a "quick boot" which is not what we want)
Intel

The Intel® Driver & Support Assistant helps keeps your system up-to-date by detecting when updates are available.

weary cairn
weary cairn
grand tree
grand tree
#

(I'm not very computer savvy ahahaha)

weary cairn
weary cairn
rose sun
#

any particular reason why a server that says it has 14/100 players keeps kicking me and saying the server is full?

drowsy cape
rose sun
#

gotcha

#

same with the connecting for 5 minutes before it times out i guess?

drowsy cape
#

yes

rose sun
#

ah gotcha ty

#

any fixes or just wait for a patch?

weary cairn
# grand tree How do I check this?

provide system details

  • first: get this from Steam
    • Steam -> Help -> System Information
    • copy and paste this here
  • second: get windows build version
    • press Windows-Key
    • type "System" to find the control panel app
    • find section "Windows specification" and copy and paste this here
drowsy cape
#

just waiting

weary cairn
# rose sun any particular reason why a server that says it has 14/100 players keeps kicking...

long loading/waiting to join/non-full servers are suddenly full/connection timeouts

  • the numbers (i.e. 91/100) are not reliable the server is actually full -> ignore these
  • servers are at capacity -> try a different one, preferably filter for "unofficial"
  • we have ~2000 slots capacity on official servers, ~6000+ ppl are online - thounds of people are trying to get on the same server at the same time
summer urchin
#

So now instead of just appearing fatal error I get this message, I assume we still have no way to fix it ?

weary cairn
charred tundra
#

what means the red icon?

proven brook
#

Im still struggling, I dont see any AI even with show alive AI enabled...

weary cairn
#

trodon?

summer urchin
summer urchin
weary cairn
fast briar
weary cairn
rain nebula
#

i see no offical servers

charred tundra
weary cairn
charred tundra
#

i thought it will marks a package but with my own specie

#

not others

charred tundra
#

xD

fast briar
#

also - hi folks. sorry for contributing to the massive list of people with problems. but my isle is running a little worse today, and I had a check in task manager to see if something was hogging my ram, and noticed that my GPU useage on the isle is.. 0%? is that just a display error (not sure I could get 25 FPS on integrated graphics) or is something very wrong, and if so, anyone got any ideas?

weary cairn
summer urchin
#

Before it would just show up as a fatal error and nothing more

#

Like this

grand tree
weary cairn
old furnace
#

tf is this

weary cairn
# grand tree -boop-

if driver and windows are uptodate the GTX will allow the game to start - if not it is dedicated to the intel which does not support dx12

charred tundra
weary cairn
grand tree
weary cairn
weary cairn
gray rampart
#

I also cannot play for more than 20 minutes at a time without the 'fatal error [file unknown]' crash since the update. Lots of other reports in this thread, I have reinstalled the Isle and deleted the saved folder, updated drivers (RTX 3060 Ti running 536.23), with no effect. Is this not considered a bug on the game's end?

weary cairn
summer urchin
fast briar
#

(thank you btw, you seem to be doing good work helping folks)

grand tree
weary cairn
thin oracle
#

I can only join unofficial servers

fast briar
#

i'll be honest

#

im not entirely sure i believe it was actually in windowed mode, it was still borderless and had no frame (like with the minimize, close button, etc)

weary cairn
# thin oracle I can only join unofficial servers

long loading/waiting to join/non-full servers are suddenly full/connection timeouts

  • the numbers (i.e. 91/100) are not reliable the server is actually full -> ignore these
  • servers are at capacity -> try a different one, preferably filter for "unofficial"
  • we have ~2000 slots capacity on official servers, ~6000+ ppl are online - thounds of people are trying to get on the same server at the same time
fast briar
#

but that was when "set" to windowed

weary cairn
south fulcrum
spice dust
#

Is it just me or the troodon right click doesnt always register correctly? Sometime I'll right click and there's no pounce, it's not a problem with omni

fast briar
#

happy to help provide any log files etc, i'm on a GTX 1070, and could probably do with a driver update. any other pointers are welcome

weary cairn
#

and I am not even in a server, just menu

fast briar
#

huh - the GPU engine was blank on mine

#

weird

weary cairn
#

do you have a laptop or pc?

fast briar
#

PC

weary cairn
#

do you use the ports of the integrated gfx (mobo)?

fast briar
#

i.. dont think so? im checking now

#

i swear if i have been

#

im leaving out of embarassment

weary cairn
#

nah, I had a dude have controller connected, forgot about it and the stick was pushing forward - complained that the ptera controls are screwed up - always flying up xD

fast briar
#

nope, definitely connected to the GPU

#

lmaoo i've done that before in a different game XD

#

two monitors, both HDMI ports in the graphics card

weary cairn
fast briar
#

yeah i should be able to do that

copper rivet
#

hey sorry, not sure if this is the spot where I try to get help but since the update, I've had an issue with my graphics looking terrible and no matter what I do it doesnt fix. Could anyone help me?

fast briar
#

will report back in a bit i suppose 🫡

weary cairn
weary cairn
copper rivet
weary cairn
#

yes, we need a sample what you mean

copper rivet
#

ok gimme a sec sorry

weary cairn
#

"terrible" is not a very much to go on

#

and what gfx do you have?

fast briar
#

actually, i think based on my list of display adapters, it already is?

copper rivet
#

is this what u mean by gfx?

weary cairn
#

there is a toggle to hide certain devices

weary cairn
copper rivet
#

ok ill try get you a screen shot of ingame sorry

weary cairn
weary cairn
fast briar
#

gotcha

#

nope still not there

#

right im gonna do a driver update

#

never hurts

copper rivet
#

ok sorry its at night. the graphics dont look terrible but i feel they can look a lot better. Sorry im relatively new.

fathom plaza
#

hit x

copper rivet
#

before the update i swear it did look better than this.

weary cairn
weary cairn
weary cairn
copper rivet
#

ok i didnt do that. And im sorry but HOW do you do that. again sorry.

weary cairn
#
  • press Win + R
    • paste %localappdata%\TheIsle
    • click 'Ok'.
    • delete rename or delete the Saved folder
#

make sure the game is closed while doing it

latent spade
#

Helloo am back

#

not good news sadly

#

still happening

copper rivet
weak wave
#

having a bit of trouble finding the key bind for the cerato chuff haven't been on since before the update

wet kayak
#

anti cheat error 2200 on fresh install any tips? already verified file integrity.

weary cairn
raw yew
#

why does it sound like there's an airplane taking off in my ears

copper rivet
#

yep ive made sure to do that also. But if thats all tysm for the help!

weary cairn
# raw yew why does it sound like there's an airplane taking off in my ears

distorted AUDIO

  • weird game glicht -> set texture settings to Epic (anything below will cause the bad sound effects)
  • corrupted drivers -> reinstall them
    • Delete extra Nvidia applications (also NvidiaExperience)
    • Reinstall
    • Update or Reinstall the driver (3 dots at top to reinstall)
  • can also be cause by running other applications or streaming/broadcasting
raw yew
#

lemme check my texture

twilit beacon
#

Why do I keep getting this message?

raw yew
#

theyre medium

weary cairn
tropic palm
#

why do i keep getting this??i’ll be able to play for 5-10 min then this happens

raw yew
#

will set to epic next time i eventually get kicked

weary cairn
weary cairn
ornate stratus
#

.

weary cairn
# latent spade still happening
  • overheating -> improve cooling
    • check your temperatures, google normal temperatures for your hardware this is very specific to your parts (but above 100°C is always bad)
    • make sure the PC/laptop has enough airflow
    • clean the fans (look online for tutorials)
    • check if all fans are working
wet kayak
#

What does this game use? EAC?

weary cairn
copper rivet
#

seems to not made much of a difference (for my issue) but thx for the help anyway @weary cairn

weary cairn
weary cairn
# tropic palm why do i keep getting this??i’ll be able to play for 5-10 min then this happens

Crash with "Fatal Error... ...GameThread timed out..."

Intel

The Intel® Driver & Support Assistant helps keeps your system up-to-date by detecting when updates are available.

weary cairn
weary cairn
# latent spade Not overheating :c
  • escalating...
    • outdated BIOS -> update (procedure is very manufacturer specfic)
      • go to you mainboard or laptop manufacturer support site
    • defective hardware -> find the culprit and replace it
      • this is is so technical that you should be looking for help elsewhere now
      • keywords would be "memtest", "stress testing"
#

probably not defective hardware though, but could be

fast briar
#

hmm, doesn't appear to have fixed anything

#

very weird

weary cairn
#

maybe we are just chasing a ghost here

#

do you actually have performance problems?

fast briar
#

it might be that the update just nerfed my performance a bit

#

kinda

#

like

#

im getting 20 FPS on high settings, as a benchmark

weary cairn
#

Yes, can be. You would not be the only one.

latent spade
twilit beacon
cloud lance
#

Heyhey, bf is getting Directx12 issue, his PC says its installed / supports / has dx12 -- but nothing we've tried so far has worked (restarting pc, checking if theres any needed updates etc) - but all in all we've found nothing. ideas?

fast briar
#

hmm, i suppose i'll just give it some time, maybe it'll resolve itself

weary cairn
fast briar
#

hmm

weary cairn
twilit beacon
#

No

fallow quest
#

so does the queing system that they said they put in not work?

fast briar
#

for now i'm just gonna leave it - maybe the next mini patch will fix the performance stuff the one today just broke

distant sparrow
#

why is the ilse using 94% of my 3070

fast briar
#

appreciate the help dude, you're a star

weary cairn
cloud lance
weary cairn
twilit beacon
#

Yeah, just started my PC and tried to play the Isle.. and got that message. I'm not to worried about it. I like Path of Titans better.. Appreciate the help

weary cairn
fast briar
#

where would I do that?

torpid ermine
#

Any fix for this yet?

cloud lance
torpid ermine
#

Yes

cloud lance
#

the isle will now only launch dx12 from what i have read :(

weary cairn
torpid ermine
#

Thank you

cloud lance
weary cairn
# cloud lance Heyhey, bf is getting Directx12 issue, his PC says its installed / supports / ha...

DX12 is not supported

Intel

The Intel® Driver & Support Assistant helps keeps your system up-to-date by detecting when updates are available.

Discord

Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.

cosmic tapir
#

why wont my cords show along with my age?

#

its like this in every server

weary cairn
thin oracle
#

Can somebody please help me? I was trying to use the new Replay Mode and couldn't figure out which key it was to enable.

earnest venture
#

Still having the Subsystem failure issue. I've reinstalled steam, reinstalled the game, restarted the game, and restarted the pc - all more than once. Anyone know any other fixes I can attempt? Getting lowkey desperate. 😭

cosmic tapir
#

tysm!

bronze echo
cloud lance
eager mural
#

dudeeeee

bronze echo
#

Windows moment

eager mural
#

i tried joining and this happneed

bronze echo
#

Windows momentet, try agien but seems to be that ur gpu memory failed

eager mural
#

ion even know what that means but

eager mural
#

it still says this do i just turn it off?

bronze echo
#

No

eager mural
#

why

bronze echo
#

Wait let it repair

weary cairn
eager mural
#

but it says 100%

bronze echo
#

You will damage the computer if you turn it off

eager mural
#

for like a while now

weary cairn
# eager mural

unexpected PC shutdowns, unexpected reboots, screenflickering, trippy colors

  • a serious issue on your computer -> the game is stressing the PC to a point where some dormant issue reveals itself
    • corrupted config -> delete "Saved" folder
      • press Win + R
      • paste %localappdata%\TheIsle
      • click 'Ok'.
      • delete rename or delete the Saved folder
    • overheating -> improve cooling
      • check your temperatures, google normal temperatures for your hardware this is very specific to your parts (but above 100°C is always bad)
      • make sure the PC/laptop has enough airflow
      • clean the fans (look online for tutorials)
      • check if all fans are working
    • corrupted system files -> have windows repair them
      • press Windows key
      • find the "Command Prompt" app
      • right click and "Run as Administrator"
      • paste sfc /scannow
      • press enter
      • make sure to "Restart" (not Shutdown and boot back up as this might do a "quick boot" which is not what we want)
    • missing windows update -> check for updates
      • press Windows-Key
      • type "check for updates"
      • click it and install all missing updates
      • reboot, even if it doesn't say you have to (for good measure)
    • corrupted or outdated drivers -> update drivers (get them from the manufacturer)
    • outdated BIOS -> update (procedure is very manufacturer specfic)
      • go to you mainboard or laptop manufacturer support site
    • defective hardware -> find the culprit and replace it
      • this is is so technical that you should be looking for help elsewhere now
      • keywords would be "memtest", "stress testing"
Intel

The Intel® Driver & Support Assistant helps keeps your system up-to-date by detecting when updates are available.

bronze echo
#

Or you can

earnest venture
bronze echo
#

Can damage it

eager mural
#

brooo

earnest venture
eager mural
#

it’s not

#

working

#

it’s not restarting

bronze echo
#

Just wait a couple of minutes

eager mural
#

and it says 100%

#

it’s been a couple of minutes dawg

#

this game tweakin

bronze echo
#

Its Windows and hardware problems maybe ur laptop overhated

eager mural
#

take my charger out?

fast briar
#

with that kinda thing you might need to wait half an hour or so

weary cairn
eager mural
#

for like

#

5 minutes

weary cairn
#

wait at least 20min

eager mural
#

do i take my charger out