support

[green field]

I search the name of my server

THE NAME.

My server has 18 votes

and don't appear

Sorting by votes lol

and don't appear in any position.

xD

11 vs 20

[light rain]

How long have you uploaded the server (if it is recently it can take a few day to show up)

[green field]

Since 3 years

That's what makes me angry, because the platform worked better before and I've been trusting it for 3 years. And now all this....

No users are entering my server for who knows how long and everything is still bad.

I now realized all these problems.

[placid sequoia]

Its been 1 week but my bot is not listed on topgg …

[grand prism]

1 week or 5 days?

[tame trail]

How can I add a website preview in the description ?

[grand prism]

Try using <iframe> html tag

[tame trail]

<@&817055174613794826>

[long ferry]

why ping

[tame trail]

Because i can ping

[grand prism]

Urgent situation apparently

[tame trail]

i guess ?!

[long ferry]

that is intentional, but you have just gotten an answer already, so thats why I was confused

[tame trail]

he said try

[long ferry]

Read the error at the bottom

[tame trail]

ii don't want a description

i want jsut the website

[long ferry]

Your description has to be at least 200 characters

that is a requirement

even with an iframe

[tame trail]

ok didn't work

[long ferry]

then your website is not accessible

[tame trail]

https://webump.vercel.app/

[long ferry]

seeing your iframe code you've used, thats incorrect

[tame trail]

this is my website

[long ferry]

https://www.w3schools.com/tags/tag_iframe.ASP

read this

[grand prism]

Yes, you messed up iframe tag

[long ferry]

use #development if you need more help regarding iframes

[tame trail]

worked !

its src not href

[sturdy swan]

how to delete my bot from top.gg

i am not able to see any button/option

[floral pagoda]

I don't see an approved bot for you

[sturdy swan]

its on my alt

wait

[celest quartz]

..

[floral pagoda]

Then access the page and on your right you should be able to see the corresponding button

[celest quartz]

i cant see any button related to delete

[floral pagoda]

It's not on your edit page

[celest quartz]

oh wait

THANKS

[floral pagoda]

Sure thing!

[light rain]

Just a reminder, you should change your desc, since it can be decline for spam/junk desc

[sturdy swan]

how much time it takes for a bot for verification on top.gg because last time it got approved in 2 hours?

[grand prism]

Few days

It may be two days or it may be a week. It all depends on how many bots there are in the queue and how much time the reviewers have

[long ferry]

-upto

[wild stone]

When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[simple cairn]

How long does it take for the bot to be approved?

[long ferry]

-upto

[wild stone]

When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[hasty iris]

What do you mean?

[long ferry]

Servers, no, if the ownership is still with another user

Bots, yes, you will have to request it to be deleted by a moderator while proving you own it

[green field]

bro it should be <iframe> web </iframe>

i think

[long ferry]

If it has been submitted, it may work with admin

[burnt stream]

I added my server to the site, but it does not activate it in my server

[long ferry]

Press edit, then fill everything out

[burnt stream]

ok

He gave me this message
@long ferry

[long ferry]

use a different browser than brave

brave is known to cause issues

[burnt stream]

ok

I filled out all the fields. Will this work?

@long ferry

[long ferry]

yes, if you filled out all the required fields, you should be able to save it and submit it

[burnt stream]

I memorized it, but some people told me that you must accept or reject it

Is this true?

[long ferry]

servers do not get approved or declined

bots do

servers are submitted directly without approval

[burnt stream]

It doesn't appear on the server, is it activated or should I wait a while?

[long ferry]

I cannot see any logs of you having submitted a server

ensure to press the save button after once again making sure everything is filled out

-addserver for more help

[wild stone]

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[burnt stream]

I have this problem again @long ferry

[long ferry]

Where

What url

The page you are on

[burnt stream]

You said brave, I changed it to Google

[long ferry]

I mean what URL are you on

Not the browser

On what page/URL/link are you getting the error

[burnt stream]

I didn't bring anything

It is useful for you to enter the server and do it for me

please

[long ferry]

I can't help without knowing what URL you are on

What is the text on the top of your browser, like https://example.com

The top.gg/servers/115

[burnt stream]

https://top.gg

@long ferry

[long ferry]

The full url

All

Oh yes I see it nvm

[burnt stream]

you mean, work

[burnt stream]

@long ferry

[long ferry]

Wait

[burnt stream]

ok

[long ferry]

added https://top.gg/servers/1153751214945730713

if you cant edit it because of that error, I cant help

[burnt stream]

How can I edit it? I have edited it

[long ferry]

https://top.gg/servers/1153751214945730713/edit

go here

[burnt stream]

Done without problems

That's all right @long ferry

@long ferry

[long ferry]

???

[burnt stream]

That's okay

[long ferry]

I'm sorry?

Do you still need help?

[burnt stream]

No, I'm asking, but is this working or not? @long ferry

Thank you. You were respectful to me and did not ignore me until the problem was solved

[burnt stream]

It doesn't seem like it worked

@long ferry

[long ferry]

What didn't?

[light rain]

What didn't work?
||Rip aurel ping||

[burnt stream]

A mark is not supposed to appear here

[long ferry]

A what?

What do you mean with mark

[burnt stream]

Okay, no problem I'm sorry

[devout fiber]

@pliant mauve I have gotten permission from a friend of my and he given me the code to one of his bots he used to work on and it on top.gg I want to know if I can put the bot I am working with that code on top.gg if this makes any sense

[wild stone]

Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[pliant mauve]

yea, you can

[devout fiber]

Ok thanks

[eternal knot]

Can I edit my review for a bot?

How do I do that?

[long ferry]

not possible as of now, you can request it to be deleted so you can re-add it

[lofty spruce]

My bot profile image is not loading....

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[lofty spruce]

Not loading

New icon

[long ferry]

read the full message

[shrewd ferry]

yo the bot still isn't correctly giving roles

and i already did all the things to fix it but it still ain't working

[long ferry]

Known issue, consider using a third party for now

the reward roles are currently unreliable

[shrewd ferry]

ripp

[zenith holly]

Hey, sorry for the question, but how can I request the bot developer role? My bot is approved. 1073202323419054080

[royal sparrow]

Just a quick question. I can see there are a couple issues going on with server set up; however, is there a reason that the images aren't working? Yes, it's a clean image.

[long ferry]

Known issue, no eta

[royal sparrow]

Thank you, Aurel.

[long ferry]

Done

[zenith holly]

Thank you

[long ferry]

consider using a supported browser such as google chrome

[acoustic dew]

How can I delete my account?

[wild stone]

Want to delete your Top.gg Account?

We understand 😭 You can follow the instructions in our How to Delete your Top.gg Account support article.

[acoustic dew]

How can I remove a bot from my account if I don’t own it?

[long ferry]

you should still be able to delete it using the delete button on the bot page, if you have listed it

ohh yeah seems like you're listed as a co-owner

cant do much when the bot is not deleted, you might have to request the owner to delete it, or reach out to [e-mail] for that

telling them that the bot is co-owned by you and you do not have permissions to delete it

or does it work to access https://top.gg/bot/644191943022215179/delete ?

[acoustic dew]

Yes #logs message

Thank you very much

[long ferry]

did that work?

oh swag it did

yeah then deleting your account should work

[acoustic dew]

Yes it did work

[hardy lagoon]

rq, is there any way to force-refresh the server icon and server member count? it's been wrong for months

[gloomy shell]

make sure the top.gg bot is in your server. Edit the server page and save, you dont need to change anything

should force a refresh, might take 30m to show up

[hardy lagoon]

well, the bot isnt in the server, idk why tbh
do i have to readd the server to top.gg to be able to invite the bot

[gloomy shell]

nope

just go to https://top.gg/servers/invite

once the bot's in your server itll be able to keep your stuff up to date

[hardy lagoon]

What does it need manage roles for

[gloomy shell]

Its used for vote rewards - if someone votes for your server you can set it up so they receive a role

you dont have to give the permission if you dont plan to use that feature

[hardy lagoon]

ah, yea, i dont

yea it updated now, nice

only the "top bots in this server" thing didnt update

[gloomy shell]

yeah that feature isnt currently updating/working as intended

[hardy lagoon]

alright thx

[green field]

Can't select the role i want to give

When members vote

I removed the admin permissions of the DSL bot

[gusty crag]

why does topgg not remove deleted bots nor allow for requests to be made for such?

[sturdy swan]

Can someone help me?

[mystic geyser]

Ok I am confused how do I get my server to actually publish

[hasty iris]

Yeah, remove thr NSFW stuff

[hasty iris]

U add it too the site...

[sturdy swan]

Uh... There's not nsfw

[hasty iris]

The message states otherwise

"Your servers description, emojis or icons show or depict suggestive NSFW content onto the site."

[sturdy swan]

There's not wrong

[hasty iris]

Yeah....that's why it's locked :/

[grand prism]

They remove bots from the site, but only if the bot has actually been removed on the discord side

If someone abandoned the project or the bot is simply offline, it does not mean that it cannot be resurrected someday

[stoic fog]

@brazen geyser ,I got a response that commands don't work.Did you do the command /setup to create an account in my bot?After creating an account,all commands should work.

[long ferry]

Did your bot page or error commands mention that? If not, include it in your bot page and resubmit

[stoic fog]

No,it didn't.Ok,thank you very much for taking the time to provide me your response,I will do that and resubmit.

[hard horizon]

I've been reporting the following profile regularly for almost 6 months because it violates rule 17 (https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines), you deleted ~75 of my bots because of this rule, why isn't anything done about this guy? https://top.gg/user/7936304788868333568

[wild stone]

@hard horizon

How to report a bot or server

If you find a page that violates our bot guidelines or server guidelines and would like to report it, please do so using the report button.

From there you can select a reason and add additional information to the report. When submitted, our site moderators will receive the report and open an investigation if deemed necessary. You will not receive any notification about the resolution to your report.

For more information, refer to this article

[hard horizon]

That's the problem, I've been doing this intermittently for 6 months or even longer.

[long ferry]

I have previously handled reports from it, I'll check on it

[quasi furnace]

I have a Discord server on top.gg. But under creator there is still a user who was once an admin and briefly the owner because my account was hacked. But this user broke a lot of rules, which is why I banned him. That's why I wanted to ask how I can remove him from the creator category on top.gg.

Please ping me, if you can help me.

[long ferry]

either by deleting and re-adding the server, or moving it to a team

from which you can choose who can edit it

[quasi furnace]

Where can ich edit, that he can't edit my server?

[long ferry]

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it: Teams Overview

[quasi furnace]

Do I have to make the server into a team?

[long ferry]

yes, adding it to a team

[quasi furnace]

Can I really not do this without making my server a team?

[gloomy shell]

you can also delete it form the website and re-add it but that would mess with your votes

your reviews remain though

there isn't any other way, either delete and re-add or use a team

[quasi furnace]

Oh

It says that I'm transferring the server. Do I really have to do that just to take away the rights of someone who is banned on the server to change the server on the website?

[gloomy shell]

you're transferring ownership to the team - which is owned by you

only people on the team will be able to edit the server

so its just an extra ownership step, truthfully

and in the future, if you do have admins you want to access the page, you can invite them to the team, or kick them from the team if they get banned or demoted

[quasi furnace]

But only I can decide who is on the team or can everyone join the team?

[quasi furnace]

Thats sounds good.

[quasi furnace]

So?

[gloomy shell]

yes, as the owner only you can invite people

[quasi furnace]

Ok, good. 👍

Where is my team?!

Oh, under Overview is my team, but under Settings is it not.

[gloomy shell]

Yeah they're a little buggy right now with presentation but they work fine

[scarlet stirrup]

Why the website is so slow in general, like real question, there is not that much elements but it's excessively performance consuming

[long ferry]

loads fine on my end at the moment

[trim swallow]

how do i give access to webhooks in the website

or how does this work

[quick vigil]

It’s been over 7 days I reached to the mod that locked my server

No response

Idk how longer I gotta wait

[light rain]

Try bump it again for now

Odin might have missed your dms

[atomic anchor]

can anyone help me

since yesterday i cant vote

been trying everything

still the same

[long ferry]

Use a different browser than safari

Safari is known to cause issues

Also be patient when it loads

[eternal knot]

I request that the review from user name Periodite be removed from 740822744303927378 bot (that's the ID). Yes this is not me, but the user has approved this, as he wants to edit his review.

[cerulean ember]

please ask user to dm any online mod here to get it removed

[eternal knot]

Alright.

[blazing sluice]

has bot submission been disabled? cause it aint workin

the find bot button doesnt become clickable

[lucid scroll]

Hi! This is probably a noob question.. We added the Top.gg bot to our server, but how do we prevent it from sending updates and messages in our public channels?

I just changed the channel settings in the 'integration' window to this, but I am worried that it will also prevent the bot from functioning properly. How do I properly set it up?

[atomic anchor]

still the same

[floral pagoda]

The Top.gg bot only sends updates about your server to our site, nothing more

[lucid scroll]

I've been getting these in our general chat channel:

[floral pagoda]

You are following #auctions-status then, check your channel settings

[lucid scroll]

Yeeesss that's it. Thanks so much! And sorry for unrightfully hating you @topgg bot, we still love you ❤️

[wild pebble]

Hello Admin or Owner, Are you open for Advertisement?
Who can I contact to talk about marketing proposal?

[floral pagoda]

You can advertise your own bot/server/product via Auctions, that's it though

[naive monolith]

Why can't I edit my settings and server profile?

I can't even update my own profile let alone adding banner which is not shown for some reason on my profile

[mint totem]

@cerulean ember As you may already know, I would like to request my review to be removed from '740822744303927378'

@eternal knot

[merry hearth]

Hi, is this person with the Top.gg team?

[grand prism]

Hes not even on this server

At least that's what it appears from the fact that he didn't write any message here

[hasty iris]

Common sense would be hey not in the server clearly not part of the team

[cerulean ember]

done

[soft star]

No

[brisk sinew]

@soft star Hello, can I ask something

[soft star]

Yes?

[brisk sinew]

For some reason I cannot assign roles to bots, it gives an error, what can I do?

[soft star]

it’s needs permission or you have to put role higher that assign role

[brisk sinew]

What do you mean he needs permission?

[long ferry]

-b @deft glade

[wild stone]

robert2moore#0 was successfully banned.

[brisk sinew]

What

Why did you delete it?

[long ferry]

because thats a scam

reward roles are currently not reliable

consider using a third party bot for now

[brisk sinew]

For example, I cannot give roles to Ersiye.

Like Marpel for example

[long ferry]

see my response above

[brisk sinew]

Okey

[long ferry]

or what are you referring to

[brisk sinew]

I understand, I can't vote at all on this phone and this happens on all Bots.

[long ferry]

try a different device

otherwise cant help much

[brisk sinew]

Thank you for your help

[empty marsh]

hey can I get my review removed from top.gg/bot/998474786269306940

[long ferry]

checking

review removed

[empty marsh]

Thank you!

[potent frost]

Got a problem, I wanted to invite bot to server but serwer don't show on the list even if I got permissions

[grand prism]

Click "refresh servers", then logout and log in back

The servers should appear

[potent frost]

Can't even login I got message that I need my account verified

[hasty iris]

Never seen that issue

[long ferry]

Does it say something with requiring your email to be verified?

Then that's not an issue with top.gg, that's you not having verified your account yet

[hasty iris]

Tbh I don't remember verifying my account

[potent frost]

Hehe i have discord for 6 years you would think i did verify it

[long ferry]

Well screenshot what error you're getting then

Or are you referring to the servers you want to invite the bot into, not showing the server you want?

Then that's something we can't help either, ensure you have at least manage servers on that server and are logged into the correct account

[potent frost]

I try to login and got that

and when i try verify it I can't it's says that I have already verified my acconut

ok thanks for help gotta contact discord you it I think

[grand prism]

Yeah, it's a block on the discord side. This usually involves adding a phone number to your account

At least that's what happened to me on my second account

[rich flicker]

cannot vote , it's been stuck on the loading page since yesterday

my connection is good and i tried refreshing but it still wont work

[hasty iris]

Use a different browser

[rich flicker]

it worked , thank you!

[hasty iris]

No

Problem

[long ferry]

Then it likely has to be deleted and re-added, which is only possible by the owner

So can't help much

[golden hedge]

my srvr is locked 😭

[long ferry]

Reach out to the user who locked it, they're mentioned on the lock banner

[golden hedge]

it doesnt have their tag

js their name

[hasty iris]

Discord doesnt have tags anymore

very few users now have them

[long ferry]

The moderator in this case is @pliant mauve, direct-message them once you have fixed the issue

[golden hedge]

i cant dm them

[wild stone]

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[hasty iris]

beat me too it

[light rain]

@elder snow has tag

[fickle breach]

hey

[hasty iris]

Bc you haven't changed it

[proven glade]

hi i have a problem i dont know how use topgg webhook ?

[peak niche]

My bot logo isn't appearing on the page even after refreshing the data!

[light rain]

Try wait a few hour

[light rain]

But thay defo not my acc

[peak niche]

Alright

[sturdy swan]

i

i've refreshed multiple times but i don't see my server (i have admin in it)

[grand prism]

This is a known bug and to fix it you need to click "refresh servers" and then log out and log in again

But I don't know if you will be able to add a server with only admin permissions. You would have to be the owner

[sturdy swan]

alright

thanks it worked

btw html in long description is still supported right?

[grand prism]

Yea

[proven glade]

can i get vote count via webhook?
if cant, how can get it?

[livid warren]

is it possible to see which servers on top.gg have a bot

like this but the opposite

top servers this bot is in

[grand prism]

Yes, it is possible, but only some servers will be displayed this way

Probably those that have a partnership with discord, for example

And they are added on top.gg, of course

Karuta page for example

[livid warren]

how do i see this though? i dont see it on my bot page

[grand prism]

As I wrote, only servers that are "verified" on discord and added to top.gg will be displayed. Apparently your bot has not been added to such a server

[upper lily]

Aside from your general advertising, are you guys open to any affiliate partnerships? If so, let me know who I should reach out to.

(revenue share)

[light rain]

@limber canyon (bio)
[e-mail]

[livid warren]

with a verified badge? damn

like this one?

[light rain]

Congrats

[livid warren]

what

[light rain]

Mb I thought you got verified

[livid warren]

no lmao

[rotund iris]

hi, need support related to auctions

i want to remove my bid , i mistakenly did wrong amount , can it be done?

[light rain]

Dm a mod or #auctions-tickets

[rotund iris]

creaded ticket, any eta?

[sturdy swan]

I want to be staff

[light rain]

-aps

-apps

[wild stone]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information to apply!

[sturdy swan]

@light rain I want to apply

[light rain]

read the post

[sturdy swan]

But I m under 14

@light rain

Wot can I apply then?

[light rain]

Prob onlu translator #site-translators pin

[sturdy swan]

I want to be staff but

[light rain]

^

[sturdy swan]

How can u guys even know that I m under 18

@light rain

[grand prism]

You need to sign NDA

[sturdy swan]

Huh?

[grand prism]

So you must be 18 years old

[light rain]

You need to sign NDA

[sturdy swan]

NDA?

What is it?

[grand prism]

Google it

[sturdy swan]

Ok

National defence academy

Bruh

Defence

[sturdy swan]

I can sign

[grand prism]

No, you must be at least 18 years old to sign such papers

[sturdy swan]

Why

Is that my property papers?

@grand prism

[grand prism]

No, this is an agreement between you and top.gg in which you agree to confidentiality. Such documents are legal and breaking them may result in criminal liability

[sturdy swan]

Than I will get ban or arrested?

[grand prism]

Usually these are huge financial penalties, but I've never been sued so I don't really know how it works. Generally, you must be 18 years old because only then are you responsible for yourself and what you sign

You can Google the rest on your own

[sturdy swan]

[sonic hare]

hi i delete my old account but i added my bot this account

Can you transfer that bot to this account?

[wild pebble]

Hello Admin or Owner, Are you open for Advertisement?
Who can I contact to talk about marketing proposal?

[gloomy shell]

You can email [e-mail]

[wild pebble]

This sever has no ticket

[gloomy shell]

Its an email.

You email the email address from your email address.

[wild pebble]

Ok thanks

[long ferry]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[languid lily]

1162086408308142081

only mutual server is here

[long ferry]

-b 1162086408308142081 ads in user dms

[wild stone]

efe0761#0 was successfully banned.

[long ferry]

try a different browser

[empty cipher]

I HAVE A BUG TO REPORT

[hasty iris]

Congratulations! Report it instead if just saying it

[empty cipher]

How do I do that?

@hasty iris

help

pls

I need it

[hasty iris]

No need to ping me twice :/

[empty cipher]

pls help

[hasty iris]

Can't help at all with just "I have a bug to report"

[empty cipher]

Now, like how do I report it?

[hasty iris]

Depends on the bug

[empty cipher]

okay... but where do I report?

@hasty iris

[hasty iris]

whats the issue your having?

[empty cipher]

I can't tell you it because you might steal it.

so where tf do I report?

[hasty iris]

why the fuck would I steal your issue 💀

I dont need issues lmfao

[empty cipher]

the bug -_-

stay focused on the topic

I know ur mind is limited

[hasty iris]

yeah fuck you dude

[empty cipher]

awwww

[hasty iris]

no need to be a prick about it

[empty cipher]

You started it.

[hasty iris]

how?

[empty cipher]

cough cough

[hasty iris]

bc you dont need to ping me twice in a row

[empty cipher]

That was just asking for trouble

[hasty iris]

bc you pinged me twice for no reason?

[empty cipher]

When you signed up for Discord you acknowledged being pinged.

[empty cipher]

False. I pinged you because I needed help which I obviously wasn't going to get.

[hasty iris]

your reply pinged me

[empty cipher]

Like seriously where are the Top.gg mods?

[empty cipher]

Yes, I acknowledge that.

[hasty iris]

yeah so if it pinged me once why ping me again knowing people dont tend to like that?

Anyway to anweser your question just DM a moderater about your "bug"

[empty cipher]

ty thats what I was lookin for

[hasty iris]

Yeah dont be a dick next time 🙄

[floral pagoda]

You don't get something for reporting either

So you can just drop it in here or DM someone

[hasty iris]

Thats what I was trying to get at but then he turned it onto me that it was my fault for how he acted 💀

[green tree]

hi

why my bot page avatar is not showing?

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[fading viper]

The profile photo of the bot does not appear on the site, what can I do about this issue? ?

@long ferry

[light rain]

Look at the post above

[fading viper]

I applied it, the photo appears when I search normally, but when I go into it, it does not appear.

@light rain

[light rain]

Try wait a few hour and then try again
Also no need to ping

[fading viper]

I understand, ok, thank you

[long ferry]

I do not see any edits from you

Read the message

[livid snow]

Got a fake review from another bot developer on my bot page. How do I go about getting it removed?

[supple mica]

Contact a moderator

[icy mist]

This is a space-gap between the bot title and the description. I see some bot pages have a picture there, but I personally cant find a setting to put a picture there. How do I put a picture there?

[long ferry]

That's a bug yeah, it's supposed to be an ad there

No ETA for a fix

[icy mist]

Alright, thanks

[pallid folio]

votes aren't registering for the bots i'm voting for despite pages showing "voted"

i can continue to vote on the same bot after a refresh

log out/log in doesn't work

been several days

[grand prism]

What browsers are you using?

[pallid folio]

chrome

[long ferry]

are you using stuff like vpns for example?

if so, disable them, including adblockers etc

and try a different device

[pallid folio]

no vpns. adblockers are disabled.

was voting daily for at least a year

issue started maybe a week ago

just deleted cookies and retried - same thing

saw similar issues from ppl voting for owo bot

but i tried other bots - also same thing

can immediately vote again but votes aren't registering

[long ferry]

You have already gotten a response 2 times before

continuously asking will not change your answer

[verbal gale]

Hello. So my bot was joining average 8 servers a day. Only been public for a week. And about 24 hours ago, randomly it has not joined any servers. Is my bots paged glitched and no one can see it? Or is my bot not public even know it says it's live? Or is the invite bot button broken? I've gone over the code, all features, checked everything on my end, and couldn't find anything. Very odd that people stop inviting the bot. The bot had hit 98 servers before stopping

Can I please have an answer for this issue. Paying heaps for hosting and the fact people can't invite my bot is peeing me off.

[grand prism]

Everything works as it should. Apparently no one decided to add your bot today

Well, you chose one of the most popular categories of bots created by people, so it will be harder to find it

[verbal gale]

Doesn't make sense

[grand prism]

There is something called New trending bots on the website, so it is possible that thanks to this, your bot gained so many servers at the beginning

[verbal gale]

I go from average 8 new servers my bot joins a day, to 0 for nearly 2 days. It's even in the trend list.

It's still on the trend list

How do I get it at the top of the trend list again then

[grand prism]

You can't

This is only for new bots

[verbal gale]

So I basically have to pay now just to get it in servers

[grand prism]

Or you need to have enough votes to rank quite high in searches

[verbal gale]

Well I can't get over 200k

At which most music bots have

[grand prism]

Therefore, choosing a music bot is quite a risky choice because the market is full of them

[verbal gale]

That wouldn't just suddenly stop my growth though

[long ferry]

submitting your bot onto top.gg does not guarantee a constant stream of joins, your bot may have gotten into new trending, which is what could explain the boost of joins before

You can otherwise use features such as auctions to force-promote it to get more joins again or add tags to it that are related to it, or get people to vote to possibly have it show up higher in search

And what NyNu mentioned, yes there is a large market for music bots right now, caused by the constant amount of users wanting to invite bots since discord keeps shutting down some bots due to the recent event with youtube

[verbal gale]

So when I auction am I guaranteed to get it promoted, or do I have to pay big money

[long ferry]

Auctions is a feature that either allows you to participate using vote credits, which are obtained by having people vote

-credits

[wild stone]

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?

• When you pay for your winning bid, you can "Pay with Credits".
• If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[long ferry]

or paying with real money

[verbal gale]

Like what stop green bot for example from being promoted 24/7 with nearly 300k votes

Yeah I know that hut

But*

My question is when I pay for my bot to be promoted, is it guaranteed it will get promoted at some point. Or is it just a risk of losing money

[long ferry]

they're occasionally using auctions, having features that utilize voting

[verbal gale]

I only ever see green bot getting promoted

Yeah they make people vote to use features etc

[long ferry]

Auctions is a way to promote your bot, but not guaranteed joins. It depends on how your ad looks like, where it is placed, how interested people are into your ad

[verbal gale]

I know it's not guaranteed joins

But is it guaranteed my bot gets promoted when I pay

[long ferry]

It will get promoted, aka shown on Top.gg as a promoted slot for a duration you paid it for, such as with impressions

you can read more about it here

-auctions

[wild stone]

Top.gg Auctions

Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Bidding. This stage runs from <t:1696964400:F> (<t:1696964400:R>) to <t:1697482800:F> (<t:1697482800:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 24 hours to pay.

Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1696964400:F> (<t:1696964400:R>)

Next Auctions Ending: <t:1697482800:F> (<t:1697482800:R>)

Oct 13, 2023, 7:29 PM

[verbal gale]

How much is it USD for 1 week promotion

[long ferry]

There is no direct way of telling how much it costs, its from a auctions-bidding perspective and a budget

refer to https://support.top.gg/support/solutions/articles/73000508264-how-do-i-use-auctions- to understand on how auctions work

-cpm too

[wild stone]

What is CPM bidding?
Top.gg Support Article

[verbal gale]

I see how it works

Cheers

So in 3 days, where does my bot get promotes if I win

Music section I presume as its a music bot

[gloomy shell]

You choose which slot you bid on

[verbal gale]

Yeah found it

So do my votes get taken

If I win the bid

[gloomy shell]

If you use your vote credits, yes, those are used to pay for the slot

or you can use real money

[verbal gale]

Does it defualt to using votes

As it hasn't asked me to pay

[gloomy shell]

You aren't asked to pay until the payment window starts

I would read this fully https://support.top.gg/support/solutions/articles/73000508264-how-do-i-use-auctions-

It explains the timeline

[verbal gale]

I have read that

I'm just asking once the payment is due, do I chose what to pay with

Whether it's votes or money

[gloomy shell]

You can choose to pay with wallet or with real money yes

[verbal gale]

Aight

[sudden locust]

hello, im unable to vote anymore whenever I vote it doesnt register and if I refresh the vote page it "allows" me to vote again but it doesnt really register

[hasty iris]

try another browser

[sudden locust]

indeed that was it

seems Edge (chromium) is the culprit

thanks Void

[hasty iris]

np

[quick spear]

hi

[pallid folio]

i elaborated on my issue, its length, and the methods used. isn't that how debugging works?

[gloomy shell]

Aurel wasn't referring to you, someone deleted their message

Does your voting issue persist if you try another browser entirely? how about another device entirely?

does it happen if you vote for a completely different bot, or only owo bot?

[deep adder]

why my username in the dashboard is not updating??

[gloomy shell]

log out and back in again

[coarse vault]

Hey how long does it take for me to be able to access a bots settings through top.gg after being added? I was added but its not allowing me to edit

[gloomy shell]

youve been added to a team with the bot on the team?

[coarse vault]

yes

[gloomy shell]

id probably say 30m to an hour for cache to clear

maybe log out and log back in to see if that helps

[coarse vault]

lemme try

didn't seem to work

[gloomy shell]

it will probably take a bit for the server cache to update and recognize you

what rank do you have in the team?

[coarse vault]

admin

you able to force it?

[gloomy shell]

yeah then you should be able to edit. im assuming itll just take time

no im not

[coarse vault]

kk

[coarse vault]

its funny cuz it shows in the settings I am in the team

but when I visit the bot page doesnt show anything or even the team page

even shows up in auctions

[coarse vault]

little tip for others spam refresh and it works after a bit lol

to bypass this "cache"

[zinc oracle]

you probably just refreshed until the cache cleared, iirc our cache is time based not count based.

[loud pendant]

Hi sir

I want to say that the person who was banned from this server is my admin and I am the real owner of this bot..

Can you please help me

[lethal bolt]

Hey, you should dm the reviewer of the bot

[loud pendant]

I have dm him but he is not replying

Thanks

[lethal bolt]

When did you dm

[loud pendant]

Like 10-15 min ago

[lethal bolt]

Give them some time

[loud pendant]

Okii

[light rain]

Bruh thats to fast
At least wait up to a day

[hot drift]

@lone anvil bro can i promote my server here?

pls

[light rain]

No

[hot drift]

like to vote my server

[light rain]

Unless its on the site

[hot drift]

its on site

of tog.gg

MineMaps

@light rain tell

https://top.gg/servers/1138074416073420832?s=0e785c9116e52

this

can i promote?

@light rain -_-

[light rain]

Let other explain, head hurts rn

[hot drift]

k

u may rest

[hot drift]

<@&817055174613794826>

Bro

[lethal bolt]

Hey, no need to tag support team, check the #auctions-faq

[hot drift]

k

but can i send link of my server vote

?

[lethal bolt]

To where?

[hot drift]

in this server

[lethal bolt]

No you cannot

[hot drift]

this one https://top.gg/servers/1138074416073420832?s=01aadfa5ffdec

[lethal bolt]

It’s personal ads, if you wanna advertise your server just checkout the auctions channel

And follow the instructions

[hot drift]

k

[hot drift]

but i didnt get like much

[faint falcon]

How long would it take for someone to review your bot? Starting from the moment you submitted

[austere bay]

Hello. My server had like 38 votes and now i can see only 4 votes...
Where did the other ones go?

[light rain]

Usualy few days, but it is recently been quite active

[faint falcon]

Is there any free host suggestions, so it could atlast stay up when I am not online?

[grand prism]

Replit is free but not so good

[faint falcon]

I used to use replit, but it usually dies anyways

[cobalt sleet]

When it comes to hosting you get what you pay (or don't pay) for

[faint falcon]

true

[sturdy swan]

yo, is there a way to give a role reward if a user votes for a bot?

[grand prism]

Yes, there is such a way but not with top.gg bot

You need to find third party bot like vote tracker

[sturdy swan]

is it with the api?

[sturdy swan]

ah okay

[grand prism]

Well, you can do this via webhooks but third party bot is probably faster

[sturdy swan]

ah alright

how can i report any top.gg staff

[stoic socket]

Contact a community manager

[sturdy swan]

in dm?

[long ferry]

direct message yes

[sturdy swan]

👍

@light rain bro why are you ignoring me i will cry

[long ferry]

if you're reaching out to them regarding your recent decline, give them another heads up if it had been 24 hours since you contacted them

[sturdy swan]

its been 2 days

[long ferry]

then give them a heads up if you have not yet

[sturdy swan]

okay

thanks

[scarlet stirrup]

Is it possible to be in trending multiple time ?

[grand prism]

Nope

[quiet lion]

hello, I'm trying to add a new bot and when I input the bot's ID in on the first step it just does nothing without an error message. any reason this would happen lol?

[mental egret]

why is the website failing to load page 2 on any search and list

it starts spamming this:

[worn kraken]

https://novasy.is-pretty.cool/9rw94LA.png

Isn't the picture of the bot updated?

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[dry hawk]

Hi, im trying to add my new bot and its askign for application ID, but every time i click on find bot the application id gets removed and nothign happens.

[long ferry]

try a different browser

[dry hawk]

Ive tried chrome and opera. It doesnt work on both of them

Even the explorer

[scenic gust]

hello

why is ind bot not working?

@long ferry sorry for ping

[coarse vault]

think top.gg is just dying rn nothing going through fully

[mental egret]

is that also why the search pages are not working?

[coarse vault]

def

nothing is working for me

[obtuse basin]

Hi I want to public my server why is like this?

[long ferry]

press edit, then fill everything out

then save

@scenic gust @dry hawk I reported this internally, I can reproduce this issue

cant give any ETA regarding that issue

[obtuse basin]

I did that but still not working

[long ferry]

What issue are you getting when pressing save?

ensure you are the user with the ownership of the server, aswell as making sure everything is filled out right before saving

[obtuse basin]

It deleted

[long ferry]

fill everything out there, make sure it is filled out, then press save changes

it should show a green box at the bottom if it was successful

[obtuse basin]

Oh Okay i'll try again

[obtuse basin]

Everytime I am typing in short description area, my discord link got removed

[long ferry]

yeah iirc thats a known bug

re-adding it before saving should do it

[obtuse basin]

There's no green box

[long ferry]

is everything else filled out? everything thats not optional

scroll up and send a screenshot please

[obtuse basin]

Nevermind it's all done

[faint falcon]

i have tried applying my bot, when i enter the first step, it requires an application id. i typed in the application id, then clicked find. it didnt do anything

[long ferry]

#site-status

[faint falcon]

alr, ty

[barren plaza]

how do i apply to be a bot review and what are the requirement to be eligible to be a bot reviewer

[cobalt sleet]

-apps

[wild stone]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information to apply!

[shadow rivet]

How do I get my status notification role removed?

[jaunty ferry]

Hey guys im unable to vote due to topgg error

[cobalt sleet]

id:customize

[cobalt sleet]

The site is back now. You should be able to vote now if you refresh.

[cobalt sleet]

The site is back. You can submit your bot now.

[faint falcon]

thanks!

👍

[cobalt sleet]

This issue has been fixed you can submit now.

[cobalt sleet]

This issue has been fixed you can submit now.

[cobalt sleet]

This issue has been fixed you can submit now.

[jagged badger]

I still can’t add my server no matter how many times I refresh I even cleared cache tried it on private different web browsers what can I do

I’ve contacted support many times to no avail

[strange mauve]

hey, anyone know how to fix bot icon who got reset on website ? i forgot how to fix it

ah is fixed, refresh data button just take some time

[trim pawn]

hello! i was wondering if there were any open positions to work for top.gg for minors under 18+?

[grand prism]

Probably only a translator

[long ferry]

There was a thing called contributors before, but it was discontinued

So to directly work on top.gg, such as moderation and bot reviewal, no

You can otherwise consider contributing to projects on top.gg, such as the libraries or making translations on top.gg

[scarlet wave]

It's coming like this since the morning. Can't vote...

[odd socket]

Why my bot was deleted and not provided any reason?
Can I get reason

[supple mica]

#mod-logs message

There was a reason provided down the end 🙂

[odd socket]

Yeah thank you,
What if I add tools for shape/chatbot who is clone?

[supple mica]

You can't add bots created with Shape to Topgg. Anything outside of that is fine

[odd socket]

I mean that is not shape but tools for shape

A tool system for shape

[supple mica]

As long as you wrote the code for it, then it's fine

If it's code taken from another source it'll be declined

[odd socket]

Yeah it's written in Aoi.js and it is also a botlist

[odd socket]

It's custom made by me

[long ferry]

the reason the bot was declined for is a clone

[odd socket]

I see,

[supple mica]

Custom made is fine, as long as it doesn't use aoi.js prebuilt functions

that'd also be declined

[odd socket]

Means in Aoi.js coded can't be added tooo?

[supple mica]

If you wrote code

yourself

then its fine

if you picked a bunch of prebuilt functions and stuck them together

that's not

[odd socket]

Yep it's made by me only..

[odd socket]

Nope,
I also use some custom function

[supple mica]

Then it's fine

[odd socket]

Ty.. So much...

[supple mica]

[odd socket]

[peak shuttle]

Hello

quick question about top.gg

i made a page for my discord server a year ago and never really used it, now im trying to make it better

just having one issue right now

the Vote page is not updating

[supple mica]

Sure, how can we help

[supple mica]

one second

Is the @small lantern bot still in your server?

[peak shuttle]

it wasnt but i added it back

then the main page got updated

it shows 6.39k with avatar now

[long ferry]

caching issue

check back later

[supple mica]

Ah yes, it might just need some time to update in that case. Give it an hour and check back

ok bro

[peak shuttle]

Ok thanks for that!

also!

I added a role for voting

[supple mica]

Unfortunately that feature is unreliable atm

Use a third party bot

[peak shuttle]

Oh ok!

Thank you ❤️

also, is there a quick and easy way to pull the vote link for members?

[supple mica]

https://top.gg/servers/1011321901639016449/vote

[supple mica]

Go to the vote page and copy the url

[peak shuttle]

thanks man

another question

im using a third party for role reward

you know if theres possiblity for multiple roles?

like 5 votes - x role
10 votes - x role

maybe theres multiple third party available

i found it!

[supple mica]

[peak shuttle]

awesome! thanks guys ❤️

[timid garnet]

I cannot choose a server to auction even though I have a listed server

[cobalt sleet]

If you've recently listed your server on Top.gg it can take a few days for it to be indexed in search and also appear in Auctions. Please try again later.

Alternatively you can create a custom product that links to your Top.gg server page and bid with that instead.

[timid garnet]

was about 2 weeks ago

ok

so wait like a month?

Also, am I advertising a product? I thought I was advertising my server?

[cobalt sleet]

Is your server published on Top.gg? Can you access it in an incognito tab?

[timid garnet]

let me see

[supple mica]

You submitted a server 3 weeks ago:
https://top.gg/servers/496871546963492874

and accessible by search

[cobalt sleet]

If that's the server then it's most likely already indexed.

Yeah

Make sure you're bidding on a server tag and not a bot tag

[sturdy swan]

My servers not showing up on the add server thing

[supple mica]

log out, log back in again

Clear cache if it still doesn't work

[sturdy swan]

alr

[supple mica]

Or try another browser

[sturdy swan]

thanks it worked

[supple mica]

[timid garnet]

what do I do?

[cobalt sleet]

^

[timid garnet]

ok let me go there now look

[cobalt sleet]

Yeah that's a bot tag

In the dropdown on the left

You can scroll down to the server tags and bid there

Or just minimise the bot tag list in the dropdown

Did that work for you @timid garnet?

[timid garnet]

I dont see it dude

[supple mica]

click that drop down

You need to select one of these

[timid garnet]

o kserverlist

now what do I do

[supple mica]

prefixed with SERVER and not BOT

[timid garnet]

I added $120 to my account

[supple mica]

click one you want

[timid garnet]

got it done

now what

[supple mica]

now you select your promotable

in the top right

Server should appear there

[timid garnet]

wont let me choose my g

[cobalt sleet]

You're not on a server tag

[timid garnet]

fuk so go back to edit?

[supple mica]

Which tag did you select?

Show ss

[cobalt sleet]

They're still on front page top voted bot

Click here

And scroll down to the slots that start with a server tag

At the bottom

Then click the one you want

[cobalt sleet]

Once you've done that, then pick a promotable in this menu.

[timid garnet]

I dont know fuk

do i need to add tags on my server

investing options tading

[cobalt sleet]

No

[cobalt sleet]

Do this please

[cobalt sleet]

Thank you Dylan

[timid garnet]

like that

[cobalt sleet]

Yes

Now pick your server in that promotables dropdown

On the right

Under "Place a bid"

[timid garnet]

how much do I bid lol

will I even get that many views am I able to try with a low bid server first?

[supple mica]

-cpm

[wild stone]

What is CPM bidding?
Top.gg Support Article

[cobalt sleet]

You can also try switching to a different server slot in the left dropdown which might have less people bidding on it.

[supple mica]

Yeah do bear in mind that you're bidding for a slot, and can be outbid by other people and lose the slot. You are not "paying for views" you are bidding for a slot to get views.

[cobalt sleet]

Auctions end at 7pm UTC on Monday so make sure to be online for the end of bidding to ensure that you get the slots you bid for and aren't outbid. I'd also suggest following #auctions-status and getting the auctions status role id:customize to guide you through the process

[timid garnet]

am I reading this right?

[supple mica]

Essentially you want to pay $17 for 1,000 impressions, with a max budget of $17

Which wouldn't be a great bid

You can see the other bids in that category did 5 @ 15 and 10 @ 120

[cobalt sleet]

Here are some first time bidder tips #auctions-support message

[timid garnet]

ok ty

what would you all suggest I do?

[supple mica]

Read the bidder tips to get an understanding for how the system works

[potent raven]

Hey is there any way to remove a Team invite request since the user i have invited to the team have deleted their acc and i am unable to invite another guy

[long ferry]

as of now, thats not possible iirc

[peak shuttle]

Hello again

so, as i said above, i started using top.gg today, setted it all up and stuff

surprisingly, many new comers past 2 hours already, from vanity invite and its been way calmer than that past few weeks/months

so i start to think its working

But, im wondering!

How does someone gets higher in search?

more votes?

[supple mica]

Yes, voting is what gets you higher in the tranding/top servers lists.

You can also avail of auctions if you wish to pay for advertisement slots

However voting is free, and can get you monthly auctions credits

[wild stone]

Top.gg Auctions

Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Bidding. This stage runs from <t:1697569200:F> (<t:1697569200:R>) to <t:1698087600:F> (<t:1698087600:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 24 hours to pay.

Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1697569200:F> (<t:1697569200:R>)

Next Auctions Ending: <t:1698087600:F> (<t:1698087600:R>)

Oct 15, 2023, 7:17 PM

[pure frigate]

When I attempt to login to top.gg, I click Authorize, but the site replies with "You need to verify your account in order to perform this action" How do I verifiy my account?

[long ferry]

does discord show that message?

like, does it show on discord.com

or what are you referring to

[stoic socket]

that is a discord error message

looks like this

[pure frigate]

yes.

it's on/from discord

[stoic socket]

you need to verify your discord email address

or phone number if that is stuck as pending

[pure frigate]

Sure looks authorized to me.

maybe I'll change my password

[stoic socket]

doubt thats it

click the settings icon on discord and see if there is a thing about email verification

[pure frigate]

doesn't seem to complain about anything

[stoic socket]

weird - do you have an account that is logged in on your browser instead?

[pure frigate]

ehh.. I'm in the discord app on my desktop....

[long ferry]

unrelated to top.gg, so probably best to continue either in #general or #general-int

or contact discord

-notdiscord

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[pure frigate]

ya, I get it.

[faint falcon]

Is it possible to reach out to the reviewer to ask for more specific rejection reasons and how to improve?

[long ferry]

Sure, you can ask about specifics and ask about how to avoid it getting declined for the same reason again

[faint falcon]

Alr, thanks

[swift sundial]

How to update bot logo in top gg

[grand prism]

Click "refresh data", then "edit" and "save"

[swift sundial]

Worked

[grand prism]

Yea, there should be such a button on the main page of your bot

[swift sundial]

Ok thnx

[silver belfry]

any mods on?

its an immergency

[lone ether]

ask your question because we don't guess the problem you're having

[silver belfry]

watch

not loading

not even bot icon my profile

i can login in home page of top.gg

n i use chrome

tried changing browser

[long ferry]

Then try again later, 1-2 hours or so

[silver belfry]

bro.. i wasted 30 pkd

again 30 pkd?

[lone ether]

clear browser cache?

[silver belfry]

ye

actually clear data

[lone ether]

then wait like Aurel mentioned

be patient

[silver belfry]

who is the engineer

what he/she did

[grand ravine]

chrome://extensions access this link

[lone ether]

this is not to do with the engineer

[grand ravine]

is there anything named "adblocker" there?

if there is, try disabling it

[silver belfry]

chrome://extensions

this ?

[grand ravine]

yes

[silver belfry]

wait a minute

[grand ravine]

it'll list all your installed extensions

[silver belfry]

what to do

[grand ravine]

ok, then we can exclude the possibility of being adblocker

are you using any vpn?

[silver belfry]

na

[grand ravine]

did you try logging off then back in?

[silver belfry]

i m from asia

is that its blocked for asia?

[grand ravine]

dont think so

[silver belfry]

what to do now

[grand ravine]

^

[silver belfry]

logged where?

[grand ravine]

in the site

[silver belfry]

top.gg ?

[grand ravine]

click logout, then login

[silver belfry]

ye

wait

i can login only in home page

[grand ravine]

you can login from any page

try logging out, then login back

[long ferry]

I've tried voting on 2 different accounts, so the issue you're experiencing is likely related to your browser or internet connection

[silver belfry]

loading wait

its engineer issue

[grand ravine]

if this doesn't work, try opening an anonymous page (CTRL + Shift + N) and vote from there

[light rain]

How does engineer relate to this.....

[silver belfry]

isnt it ignito mode?

[grand ravine]

yes, different names for the same thing

[light rain]

Yes That's the same thing

[grand ravine]

if this STILL doesn't work, then it's network issue

[stoic socket]

also:
go to https://top.gg/cdn-cgi/trace
what are the values of colo and loc?