general-chat

[fast otter]

With?

[celest mountain]

I need help withdrawing donations from StreamElements. I've completed all the setup and entered my traditional bank account details (instead of PayPal), but I can't find the option to make a withdrawal. Can someone guide me through the process?

[fast otter]

Via SE.Pay? https://streamelements.com/dashboard/se-pay then click "Transactions"

You can withdraw tips to your bank account. Once you receive your first tip you’ll be able to add your bank details, and once they are approved you can perform a withdrawal every time you have more than $5 in your available balance.

[celest mountain]

I didn't use SE.Pay. I completed the setup directly through StreamElements and entered the details of my regular bank account under "Revenue" -> "Payment". I've received donations, but I’m unsure how to withdraw them. Could you please help?

[fast otter]

As far as I know those are auto deposited, but I really have no idea. Submit a ticket and a staff member will take a look.

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[toxic ingot]

I just had a question, when capturing audio using audio capture beta. Is there a reason it just sounds lower then capturing global audio instead? I notice when I use capture audio beta and global audio and set there volume level the same. it shows global audio is better then audio beta.

[pallid lantern]

I cant really say for sure why thats the issue but you can try asking in the OBS discord about this issue since that is a OBS related thing and not StreamElements Plugin

[toxic ingot]

thank you for your help, I ended up just adding a filter to it "gain" and that help with my issue

[pallid lantern]

No problem! I recommend still to reporting the issue to OBS as any Data they can get will help OBS to improve!

[naive trail]

gm

[icy anvil]

Good morning everyone I hope you all have a wonderful Wednesday

[hardy parrot]

Is the bot down?

[earnest stirrup]

Hi good day everyone and happy Wednesday 🙂 Hope everyone is well. Just here checking a bit as I am busy working in the office still and later after work shift have a radio club meeting 🙂 where I won some awards how they said. Have a great day all and much love

[dusk spade]

anyone wanna play

[shell lark]

Is there no LFG channel in here? There should be.

[fleet pollen]

Hiiiii

[lime light]

Hi can anyone help how to not get violations
I am starting a sponsorship

[hazy mason]

Hii does anyone here make overlays for twitch?

[raw jewel]

does anyone know any other sponsor sites?

kinda been waiting a month on SE but no luck ;-;

[astral rune]

https://tenor.com/view/hello-hi-hey-welcome-greetings-gif-27392115

[icy anvil]

Good morning everyone I hope you all have a terrific Thursday

[worthy root]

<@&364840891023622144> I think @summer plaza is a spambot. They created their account and joined this server back in august, never said anything in this server and sent me a friend request today. This is the first thing I have said in this server since I joined.

[pseudo hull]

Given they joined the same day they created their account with no history they've gotten the 👢

[fleet pollen]

hey everyone

[chilly badger]

is there a way to take all the chatbot commands from the Twitch channel to the Youtube channel smoothly somehow?

[empty fern]

hello, whyy i have not Custom Bot-Name feature on Streamelements site?

[uncut sail]

Is there a place for requests in Ground Control?

[flint fossil]

hi, Does anyone know why it tells me that it is inactive if I have already modded it and given it the editor role?

[thick trellis]

What's up everyone

[thick trellis]

Can you post your streams in here

[vapid wind]

hey is anyone else having trouble with the widgets cause my view counter effed up andi had to remove it

[icy anvil]

Good morning everyone I hope you all have a fantastic Friday

Good morning everyone I hope you all have a fantastic Friday

[jade gazelle]

Same bro

I don't know what the supports are doing .

Time to contact twitch and let them know about their scams.

They not even respond to my tickets hehe.

[cedar fox]

How everyone have the same problem in sponsorship
Everyone here is claiming
How can we have violations
And no explanation back

[jade gazelle]

They ain’t know too . Just don’t want to pay

[toxic girder]

Make sure u are using the widgets and stuff too I’m not sure

[agile finch]

How is the Court case going against streamelements btw? over the sponsorships they dont pay out for?

[pseudo hull]

Going to bring this to your attention #general-chat message

[agile finch]

oh is not miss information though is it

[pseudo hull]

I'm not speaking of that part.

The part where they're taking your money.

[agile finch]

how else would you plesently put it?

becuase if everything registered for the person before hand, but then the big one didnt register and in the response was 'they installed it wrong'

seems like ive just been given the middle finger and told to jog on

seems like a failure on SE part and not mine or my communities

and yes i understand my account will now be shadow banned 'again' from receiving any more sponsorships from SE but you guys really need to stop doing this it is terrible/criminal/ and just poor form for a company that is suppose to be helping smaller communities

[rustic hearth]

got a quick question about sponsorship campaigns

im in the honkai campaign and i already had someone use my link before i started the stream to download the game to their phone but it still says new users 0
do i need to have them download the game when im live for it to count towards the new users goal?

[pseudo hull]

You'd need to make a ticket for that as only support can answer that.

[novel escarp]

wassup

[pallid lantern]

@undone moth hey there! I don't typically accept friend requests. If you need something just ask and @ me here! Thanks

[silk ledge]

I'm new how to create new friends an chill typeshiii

[wanton peak]

c

[agile finch]

'no you'll be fine

[acoustic geyser]

U got the honkai star rail sponsor. I cant see it😭😭😭.

[earnest stirrup]

Hi all and good night from me 😉 Just going to sleep now as I am very much tired and exhausted from the busy day with family outside and also tomorrow have many errands to do as usual on Sunday. Hope everyone had a great day and see you all.

[azure estuary]

Hey guys. Just want to know whenever i had my Overlays on Streamelements. How do I put them on my OBS? Like BRB, Starting Soon and Stream Ended.

[hexed apex]

just make a 'browser source' with your overlay URL

[reef flax]

Is there any ps5 sponsor ships coming anytime soon if so what games I don't own pc and my phone isn't good enough to lice stream a game so I need ones for ps5 preferably for games such as DAYZ, DESTINY, AND WARZONE MAYBE EVEN FORTNITE

Also any fellow canadians/newfies here???

[gleaming wadi]

Anyone got the QR code for the 7tv paint?

[acoustic geyser]

@tepid swallow what's up dawg. What u need?

[pseudo hull]

Thank you for that.

Mr. Fake got the

Should note the real one isn't even on the server.

[acoustic geyser]

Is this a known issues. I be getting random friend requests from people

[pseudo hull]

It's nothing new on discord much less the server.

Someone "pretends" to be a known content creator and FR randoms for whatever reason.

99% of the time if they don't have their twitch/yt account linked to discord and only mentioned in their about me then it's a fake.

[acoustic geyser]

To sell art or to make u join a management group. I mess with a few of em

[pseudo hull]

Yup.

If you get another dingus just ping us mods and we'll handle appropriately.

[acoustic geyser]

Sure

[pseudo hull]

Not the place for that pigo.

[red eagle]

where is the right place?

[pseudo hull]

Not this server

[steel schooner]

Hey guys, 2 quick questions: would like to add a collection of twitch clips to the stream intro (using OBS Studio).

1. Can a delay be added to the clips so that the collection starts, let's say, after 30 secs into the intro stream overlay?
2. What is better: add that clip collection into OSB Studio as a source or as a video in Streamelements overlays? If so, what is the maximum size I can upload on Streamelements?
   Thanks!

[novel escarp]

gm

[cinder vigil]

hi guys, just wanted to know if its normal that i dont get any sponsorship offers on my account

im a super new streamer but have found rapid success, unsure if this has anything to do with that

[tawny quest]

oh I guess you can't link a Twitter post here. How would one get access to the beta plugin?

[drowsy olive]

I just got affiliated

[fast otter]

Bad!

[tawny quest]

yeah bot told me NO.

[fast otter]

Banned!

[tawny quest]

It was an accident.

[fast otter]

https://x.com/StreamElements/status/1836500515095552071

StreamElements @ TwitchCon 🎉 (@StreamElements) on X

👀 Horizontal & vertical streams to as many platforms as you want at the same time?!?

What you can't see: Native login (aka no stream keys) and 100% FREE 🤝

See these killer features in person & sign up for beta access at our TwitchCon booth (1525-SW by Twitch Rivals)

Twitter · Sep 18, 2024, 8:20 PM

[tawny quest]

that was the one. lol

[fast otter]

There was a QR code at the booth

[tawny quest]

I saw, and signed up! Only they posted it on X/Twitter.

[fast otter]

It’s not quite live yet, but soon

They won’t even let me in yet. 😦 I’m about to start a boycott Stream Elements until they give me socks campaign. @tough hinge ❤️

[tawny quest]

Socks def. keep the feet warm, and hidden when using a pedal.

[gleaming wadi]

by chance is the QR code available online? I live in australia so no chance I could get to twitch con

[fast otter]

I do not have a copy of it or the link, let me look

[pseudo hull]

https://x.com/StreamElements/status/1837988512580427934

StreamElements @ TwitchCon 🎉 (@StreamElements) on X

So you should uhhh…

Come to our booth before the convention ends! 😉

Twitter · Sep 22, 2024, 10:53 PM

[wide willow]

Hi guys, I'd like to ask if anyone knows if SE has a clip command for youtube. I can see there's a clip function while live, but I haven't seen a post if there is one.

[proven sleet]

I just want to say the sponsorship programs are amazing. I’m really happy I decided to pick stream elements to use everyday

[earnest stirrup]

Hi good morning everyone and happy Monday and first day od Autumn 🙂 Hope everyone is doing well there. Here just checking as I am busy working on the tanker ship with my boss . Have a great day and stream and much love

[icy anvil]

Good morning everyone I hope you all have a magnificent Monday

[fiery spear]

there is currently no clip command for youtube

[fiery spear]

thank you for the feedback we appreciate having you

[marsh plaza]

my brain straight up isnt processing how to get alerts in my stream right now like - do i always have to have the window open when streaming? am i overthinking it? am i smartn't?

[violet mantle]

Good day everyone

[fast otter]

Sus. ❤️

[violet mantle]

haha love you bro

[gleaming jungle]

test

[glossy stratus]

where is the channel of widgets

[pseudo hull]

#widget-share @glossy stratus

[glossy stratus]

thanks

[ivory zenith]

@lime dust why you pm me?

[ivory zenith]

Only 1 member for the 201.000 members

[ivory zenith]

why is my chat ovberlay not working

[river pike]

Hello help me please the se.pay is write Form submission failed..

[tough hinge]

Hmmmmmmm

Maybe

[fast otter]

;o

[crimson patrol]

any staff abel to help me

[past shell]

@crimson patrol ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[quaint bolt]

Since yesterday waiting for help, already submited my problem in helpdesk and in the tech-chat and nothing till now. somebody please?

[dawn jetty]

heyo, could anyone tell me, is there a way to change my game capture source without having to change the scene to be the active one on my stream. I'd like to change games while on an away screen. question mark

[dawn jetty]

so this isnt a very active chat eh? Is there one that people discuss and ask simple questions?

[proven sleet]

@frank spade you can talk to me here not in the other languages I only speak English and a little French

[worthy sluice]

Quelqu'un serait me dire pourquoi je n'ai plus d'op depuis 5 mois ? J'ai essayé de faire des tickets mais c'est un bot qui me répond toujours la même chose, je ne pense pas avoir entrain de regle c'est frustrant :/

Could someone tell me why I haven't had any op for 5 months? I've tried submitting tickets, but it's always a bot that replies with the same message. I don't think I've broken any rules, it's frustrating :/

[lapis fractal]

hiii

[icy anvil]

Good morning everyone I hope you all have a terrific Tuesday

[proven sleet]

Good morning I hope you do too! 🥰

[icy anvil]

Thanks

[rare tangle]

Probably also olofmeister_1222

[pseudo hull]

https://tenor.com/boBQR.gif

[vast cipher]

I have quick question is there a way to show todays date sing variables in custom commands i only i can display time

[worthy sluice]

I don't speak English very well, I use a translator, but someone is pretending to be the streamer "Tyrone" to scam people.

he come from this discord for dm me

[fast otter]

They have been banned.

[near pilot]

Where can I see my ticket ?

[fiery spear]

tickets can be found in the tickets category

[dire scarab]

My apologies, but how do I add overlays to my obs given I have stream elements and using Twitch and YouTube?

[past shell]

@dire scarab ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[lapis fractal]

hi everyone i hope ur day is going good

[proven sleet]

How’s everyone’s sponsorship campaigns going?

[lapis fractal]

Mine went semi good, just really frustrating that I have to go so many extra steps to make sure support team recognizes my purchases and actually adjusts it the right way the first time around.. sometimes it’s 3-4 email trade back and forth and i get nowhere..

[proven sleet]

This is my first campaign and I haven’t made any in game purchases yet but I was kinda weary about how long the reimbursement would take.

[lapis fractal]

Half of them don’t update correctly but their support team tried their hardest. Some of the employees really like their jobs. Some of them feel like they’re trolling you. But don’t let that discourage you from taking them and doing them. Just don’t don’t sacrifice your audience for the same of a sponsorship.

[icy anvil]

Good morning everyone I hope you all have a wonderful Wednesday

[near pilot]

I opened one, it was there for like 5 minutes and it disappeared

[last shadow]

hi

[raw jewel]

rahhh

[terse zealot]

I have a question guys! So I wanted to start my first sponsorship game and I chose a game that I had already played. Does that mean I have to start all over on the game to get the goals? Or can I just start off from where I left off?

[red knoll]

Need help!
Yesterday OBS was still working but today it is no longer working. It turns on with a white screen then shuts down.
I have an extension SE.LIve which I need. When I uninstalled it OBS works but when I installed it doesn't work so what should I do?
I there thinking if I was logged out of SE.Live and that is why I have this error. So please help because the stream will not wait.

[rigid cloak]

Anyone else having issues with SE not registering single gifted subs in the activity feed? (subs/resubs/cheers & gift bombs work just fine, but single gifted subs alternate between times of working and of not registering at all and i'm struggling hard to keep track of a spreadsheet for a subathon 😅 )

[fast otter]

Channel name?

[rigid cloak]

goblinfia (warning, lewdtuber)

[fast otter]

Can you logout and log back in to the SE website, and SE.Live if you use it

[past shell]

Please logout of StreamElements at https://streamelements.com/logout and then login again to your account (Twitch/YouTube/Trovo/X).

[rigid cloak]

just clicked the link, got logged out, logged back in, switched to her dashboard (am editor) and they still don't appear, also it seems to be permanent (like those that get registered show, those that don't don't show up retroactively when new ones start registering, and it's 100% only happening on and off with single gift subs and nothing else)

[fast otter]

Ah, streamer will need to log out and log back in. Events that were missed will not be counted, but as soon as they log out and back in it should start counting again.

[rigid cloak]

other editors will also need to relog after or feed should just start updating fine? Also using SE api (not here, this is just the regular dashboard) to generate reports i assume all the missed ones were not registered at all, do you have any tech idea on what could cause it to fail specifically on the single gifted and nothing else for my own curiosity?

[fast otter]

Just the streamer themselves

sometimes things get stale or don't refresh properly, we poke them and they should be good to go.

[rigid cloak]

ty, will try to get her to relog during a slower moment of subathon & report, fingers crossed 🙂

[fast otter]

They may start showing up without a relog, but it can be helpful to do one

[stiff robin]

why are stream elements alerts so dog. the TTS announce action doesnt work, and the TTS activate delay doesnt work...

[modest cape]

I need someone who can make sub badges

[indigo zephyr]

You need an different device if you played the sponsorship game already

[terse zealot]

Ooh.. okay thanks!

[vast valley]

Hey there! I'm new here. I can't access my Dashboard nor any creator page, is it an outage? Sorry for asking but I didn't find any other info.

[icy anvil]

Good morning everyone I hope you all have a terrific Thursday

[hushed rock]

Also having the same issue.

[undone sonnet]

Hello All

[naive trail]

hello

[earnest stirrup]

Hi there good afternoon everyone and happy Thursday 🙂 Hope everyone is doing well today. I am here just checking as I am busy working in the office and feeling much better after I got good rest through last night as I did not
slept for 37 hours 😉 Have a great day all and much love.

[fossil shell]

Site down

[fast otter]

It's loading for me, can you go directly to the logout link and see if it works? Also what browser are you using?

[past shell]

Please logout of StreamElements at https://streamelements.com/logout and then login again to your account (Twitch/YouTube/Trovo/X).

[steady wasp]

Same

[steady wasp]

Issue is dashboard when logging in doesn’t show it’s a blank screen

[fast otter]

I just logged out, cleared cache/cookies, logged back in and everything looks fine.

What browser?

[steady wasp]

Microsoft edge

[vast valley]

This is what fixed for me. Logout, clear cache and login.

[fast otter]

I believe Chrome is the only officially supported browser.

[steady wasp]

I’ve always been using edge

[fast otter]

I mostly use Firefox on Unix (not windows or Linux or mac) and it works fine; doesn't mean it's supported 🤷

[visual pendant]

Hello, is there anyone I can ask a question to?

What is the minimum target for any game's objectives in the sponsorship section

[wind sedge]

Is there a way to have StreamElements appear as my bot account that I use for other bots? I'd created this bot account to match my persona and would like to keep all bots as him

*I've

[coarse musk]

Is there a way via the dashboard to see how often commands are used?

[pseudo hull]

No

[vapid mulch]

New to se can a vet help me

[spring igloo]

Is there a way to export the watchtime and points to a csv file?

[quaint bolt]

Youtube chat not appearing on multi-chat It's already syncd in streamelements site but it doesn't appear connected like twitch and the dot get green for exemple

[naive trail]

hello'

[icy anvil]

Good morning everyone I hope you all have a fantastic Friday

[hearty mica]

is the SE site not working for anyone else? the home page loads for me, but once i try to log in with twitch, i just get a white screen. i've tried with vpns and on different browsers, and it still doesn't work

[north crescent]

Why isnt there the loyalty on streamelements anymore

[pseudo hull]

There is. It's only for twitch though.

[ivory zenith]

Hey guys, my subcount of twitch isnt working.. Saying i have 0 subs

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[north crescent]

ooh

So the media request only for twitch?

[pseudo hull]

Yup

[north crescent]

does twitch give money

[frozen wasp]

se mobile app Not working

[royal coral]

dashboard down for anyone else?

[tidal orbit]

Hi , is it possible to Stream to YouTube through mobile by Screen sharing my games from mobiles ??

[frigid dock]

Hello, I need some help. My viewers told be that it would be nice to make a daily/session top dono,top cheer and top subgift label to my stream. I only need these three labels, and it would be nice if I could make these events rotate, to look aesthetically cleaner. Probably this falls under coding, and i know that i can make custom widgets with the editor, but I dont know how to do it. Does anyone has an idea how could I do it or where to start? 🙂 Thank yoi

[unborn salmon]

Hello, the spectator counter widget is still broken since days, no news? Are they going to fix it? Do they even know it's broken?

[worthy frigate]

is there anybody who is good at figuring out audio desyncs while streaming? Friend of mine is having only game audio desyncs every stream. his camera/mic has no desync but the game audio gets worse and worse as time goes on. Tried helping him but not sure what else it could be

hes not very tech savvy so its not easy to toubleshoot either lol

[worthy frigate]

there are mobile emulators where you can stream from a desktop

[shadow tiger]

hi, have a slight problem

have made a chat overlay on stream elements and have added it to obs. Tried multiple things to fix it, but for some reason, chats wont show up

[lapis fractal]

i hope everyones days and streams go well ❤️

[regal vigil]

is the latest follower thingy a widget or an alert?

[last hazel]

Is there any way to make goal bar circular?

[supple salmon]

Has anyone else received this email? Cause 1700 dollars is quite a lot

[acoustic geyser]

get them from time to time. just check the website for all sponsor campaigns

[green mesa]

Is anyone else suddenly getting StreamLabels.lnk "operation did not complete successfully" when launching or just me? Saw a couple of these similar requests popping up on Reddit but idk how widespread it is

[pseudo hull]

You'd need to speak with streamlabs about that.

[green mesa]

Ohhh wrong bot lmao, sorry

[fiery spear]

it could be up to 1700 also if you're ever unsure about emails official emails from us always have the staff name @streamelements.com

[lunar summit]

Hello everyone, I tried to edit my stream overlays and a blank page always appearing, am I the only one having this issue?

[rich wraith]

nah I had this too, open it up in a different browser

[past shell]

@lunar summit @rich wraith ⤵️

Our Dashboard and Overlay Editor are Chromium Optimized. We strongly recommend using Chrome. Opera GX and the new Microsoft Edge Chromium might work closest to Chrome as they are also Chromium built. Firefox also works, but some things might look a bit different or not work. We do not recommend using Internet Explorer with our Dashboard as it does not support certain neccessary functions. If the website doesn’t work on chrome, be sure none of your extensions/addons are blocking our website or clear your cookies. You can try to see if the website works in an incognito tab.

[rich wraith]

I opened it in opera gx it's just the white screen so now I use chrome for it

oh I am so cooked bro I will prob have to wait 7 years that they will actually respond to my ticket

[lunar summit]

Perfect thank you

[indigo zephyr]

This is a custom offer that only you can get

[indigo zephyr]

Refresh the site or use an diffrent browser

[fossil pike]

i have a question about alerts? if you have an alert for a usernames and an alert for a set amount which alert will show if that user donates the set amount?

[fossil canyon]

Does the Banned Words Filter also work for alerts?

[eternal lantern]

Are we ever going to get Kick support?

[pseudo hull]

Still waiting on their API to appear.

[eternal lantern]

Them not having an API in 2024 is rather odd.

[vestal spruce]

hello

How should I set them to send in sequence and at the same time not spam?

[terse turret]

Guys I need some help I bought a pc and everything is great but the audio can’t figure out why but it’s like breaking in and out sounds like bad service but I’m not glitching or anything it’s just the audio I’m so frustrated

[earnest stirrup]

Hi all and good night from me. Time to sleep for me as I am very much tired and sleepy from doing radio amateur contest whole day ugh and tomorrow from morning have other one. Have a great day all and much love

[elfin geode]

Is streamelements just a white screen for anyone else?

[split rampart]

Same issue here, YouTube chat used to be working for me but broke around 2 weeks ago

[astral cargo]

Hi, I don't know if there's already an answer for this- I was curious if the multi chat feature can be dock on obs without the ground control program? I'm only working with one monitor and obs is the only program I have on screen most of the time

[stable shore]

@ashen kayak Hi 👋

[clear socket]

the site isnt working
is it only for me?

[vale dock]

Had to clear cache

[main gull]

figured i try here real quick first, why does it say im LIVE on youtube when Im clearly not

[lime light]

I need help any stream elements staff here

How can you get violations in the game call of dragon
What violation can you get ?
All real players from my university we play days and night the game was so hard

Must i tag them or not

That was so hard no sleep to motivate my community

Someone has their rules of violations ?

Have someone ever clear violations here ?
How can we lose our hard work money ?

[past shell]

@lime light ⤵️

Sponsorship questions can only be handled with the ticket system. Please type !ticket sponsor support in #community-helpdesk and follow the instructions from the bot.

Attempting to open multiple tickets will not quicken staff response as they are handled in the order they are received.

[fast otter]

@cursive ether No.

[lime light]

I am waiting in tickets and by mail

[fast otter]

Unfortunately we're not able to help further and you'll have to wait for a reply

[lime light]

Will this help opening a ticket

[fast otter]

You can either send an email or use !ticket, but doing both will not expedite things.

[lime light]

Is this the real support ticket ?

[fast otter]

No.

[lime light]

Lol how can he put this here to open ticket

[fast otter]

It's a scam

[patent lark]

Hello I am new here

[zenith verge]

y'all got any stream chat modules? the one I'm using doesn't wanna work properly for some reason...

[pseudo hull]

What so you mean stream chat module?

[icy anvil]

Good morning everyone I hope you all have a magnificent Monday

[lavish arrow]

Hello everybody Is the community Widgets Thing still around on here i was looking for a viewer count for my stream and cant seem to find any

is all good i have found the tab in this discord for it

[sour flax]

not sure if i should post this here but does anyone know a similar stream overlay to nadeshots for his it shows paid stuff and the wolf opens the mouth and swipes over and the right is his sub count but for one i would want is follow count and for it to show follow alerts on the left of the widget the wolf isnt something im bothered about it could be something simple like a shape swipe and reveal. (the bottom right) im also aware that nades is custom but im looking for something even remotely similar such as | New follower | Follower Count |
ps: i would pay for 1 but im a small streamer and dont stream consistently so atm i dont want to invest money until i have people watching

[eternal lantern]

@ivory zenith What do you want?

[eternal lantern]

It's probably good to invest early on if you're wanting to go somewhere with content creation.

[sour flax]

unfortunately money isn’t moneying otherwise id definitely consider it

[eternal lantern]

This is why you resort to criminal stuff. KIDDING

[sour flax]

u got something to tell us

[eternal lantern]

That I've been around since Cleopatra's reign in Egypt.

[sour flax]

how was tut?

[eternal lantern]

[sour flax]

also whats a okay price for very basic stuff with a couple animations? just for future

[eternal lantern]

It varies. I recommend going to websites like Etsy. If you're wanting custom, then Fivver.

[stone plank]

help pls

[mint dawn]

Do yall know how to fix the "ops!
Sorry, an unexpected error has occurred.

Cannot read properties of null (reading 'length')

does somebody know? i really appreciate it if someone helps me

[ivory basalt]

Why is the whole webpage white?

[mossy lake]

Hey there guys I'm looking for some people to help me with a discord server (set it up and find new ways to promote myself ) I'm hoping to become a streamer, hopefully full-time in the next year, and would appreciate help from others. those who help now have a guaranteed spot on the modlist and other high rankings on my social media. Dm me on Discord if you're interested in helping!

[hidden canopy]

Hey
I can help

[mossy lake]

thank you lemme add you

[hidden canopy]

My pleasure

[zenith verge]

I didn't find the right word for it initially
wanted to say widget/overlay

[icy anvil]

Good morning everyone I hope you all have a terrific Tuesday

[fathom python]

i got the same problem

fixed it !

[ivory basalt]

for me still white

[fathom python]

what helpt for me was remove the browser history

[harsh hemlock]

thank you kindly for this tip. I was just about to full on panic. have a lovely day.

[quiet hill]

Me too :/

[acoustic geyser]

use opera gx. (not sponsored) lol

[ivory basalt]

Im using firefox and I have my cache completely disabled by default

[bronze arrow]

i completed 4 campaign. why always the same games?

[young birch]

I would be happy if i get any sponsorships ^^

[raw jewel]

LETS GOO OCTOBERRRRRRS HEREEE

[dusky hornet]

https://support.streamelements.com/hc/en-us/requests/new

[raw jewel]

i have no compaigns what do i open a tickmety on lol

[foggy nymph]

its been like 4 months of streaming every mon-fri. with average of over 30 and my sub goal was up to over 700. Still have 0 sponsorship offers, but my friend who just started has like 5 offers and cant complete them. I think the automated system needs an update or something

[indigo zephyr]

No campaigns for 1-2 months and StreamElements announces new ones

[bronze arrow]

Same, I have an average of 30-40 viewers. We always complete tasks with over 50 people. We made 4 campaigns, but all 4 games were the same game. (Warpath, RoK, CoD)

[indigo zephyr]

The support keeps telling me that it is assigned automatically or something like that, which doesn't help me

[bronze arrow]

hahahaha its same too xddd

[indigo zephyr]

It is the same with my friends

[bronze arrow]

which games had campaigns?

[indigo zephyr]

And if you make an effort and write a message to support, you unfortunately only get automatically generated answers, like pre-written messages.

[indigo zephyr]

Marvel Strike Force, Star Trek, Rise of Kingdoms, Call of Dragons, Warpath, Honkai Star Rail, AFK Journey, Ant Legion and more idk

[bronze arrow]

wow

[indigo zephyr]

But I didn't have such good experiences with Marvel Strike Force

[bronze arrow]

can you check dm pls

[zenith verge]

I haven't had a single sponsorship offer in like almost a year. so this feels very odd.

[slate basin]

can anyone help me in #community-helpdesk

[tiny talon]

Hello! How know how return message from command?
For example:
!Question Are you Zombie?
${random.pick ' TRUE ' FALSE'}
Output: TRUE or FALSE

But I want it to be so:
Output: Are you Zombie? TRUE or FALSE

[burnt plover]

I'm hungry

[ivory grotto]

Hello,

Does anyone have an explanation as to why I no longer have any OPs or the like, whereas I used to have them very often and I always completed the OPs well?

Merci à vous

[fleet flax]

Whatever happened to the live descriptions that were in mercury a while back

[pseudo hull]

Anything missing from the mercury dashboard was removed unfortunately.

[ivory zenith]

yo

I need friends yo

anyone wanna be my friend

[fading briar]

When im on stream, can I get alerts without PC bcause im on ps5 so I cant get overlays etc…

[dusky hornet]

There is an extension to be able to receive alerts but overlays not because you would need a PC, in any case the PS5 can transfer the screen to a PC without having to have a capture device connected to the PS5

[dull finch]

Hi

[glacial ridge]

when resizing overlays in obs what should i resize it to

[proper night]

Trying to hit a sub goal that runs all through october; someone gifted on the last day of sept...is there a way to "prorate" that into my sub goal? I want it to say 5/20 instead of 0/20

[rotund ivy]

You should sign up for Hello Fresh or Factor meals lol

[fast otter]

On your dashboard go to "Activity Feed", then on the right side is a gear, click that and go to "Widget Data", then click the "Goals" tab. https://streamelements.com/dashboard/session/goals.

[prisma ferry]

so when i test my alerts in stream elements it works, but when an actual sub or something happens nothing pops up. Does anyone know why? cant find anything on youtube that actually helps

[fast otter]

Do you stream on YouTube?

[prisma ferry]

yeah

is that why and im stupid?

[fast otter]

Users can choose to make the channels that they subscribe to public or private. By default, all settings are set to private.

Private: When a users subscriptions are set to private, no other user can see what channels they subscribe to. A user's account does not show in a channel's Subscribers List, even if they are subscribed.
Public: When users subscriptions are set to public, another user can see what channels they subscribe to. User subscriptions are listed on their channel page, and their account is listed in the Subscribers List for any channel they subscribe to.

If a user has it set to Private they will not show up in the activity feed. More info: https://support.google.com/youtube/answer/7280190

YouTube subscription privacy settings: https://support.google.com/youtube/answer/7280190

Additionally:

Due to changes by YouTube there can be a delay up to 4 hours with subscriber notifications. This is the new intended way for receiving events from YouTube by their design.

[prisma ferry]

ahh, so nothing i can really do about it then?

[fast otter]

Unfortunately not really. :/ You can try disconnecting StreamElements and YouTube and reconnecting them to see if it helps. You can also submit a ticket and a staff member can poke around and see if they see anything

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[prisma ferry]

appreciate the help then you just saved me tons of time

[fast otter]

It's one of the few... "features" that keep me from wanting to ever stream on YouTube. 😦

[prisma ferry]

Yeah i lowkey wanna go to twitch i just feel it would be harder for me to gain a viewer ship since people who view my videos won't really watch the streams. Maybe ill try though and just see what happens lol

gotta go and appreciate the quick help brudda

[proper night]

Thank you, thats exactly what i was looking for; appreciate it!

[terse zealot]

When you get sponsorship games do you download the mobile game on your mobile or is there a certain link you gotta click on your brief summary to connect the game to Streamlabs? If that makes sense

[true solstice]

I’m curious if anyone knows if/how I can get chatbot to trigger a source. I have a browser source set as a dice roll and I want to be able to have chat bot incorporate on screen rolls into its commands

[pulsar kelp]

Hello, I wanted to know if this is normal, I see an email to support, it's been 4 days, I'm waiting for a response, still nothing, and as soon as I file a discord ticket, is it just me?

[spare zephyr]

can I access all the briefs for the diff sponsorships somewhere?

[spare zephyr]

havent gotten a response to any of my 5 tickets in over 5 months

[dull finch]

Hi

[dull finch]

To integrate a chatbot with your dice roll browser source, first ensure the source is set up in OBS. Then, choose a chatbot like StreamElements or Streamlabs. Create a custom command, such as !roll, that outputs a message in chat when triggered. If you want automation, consider using webhooks or APIs to link the chatbot and the browser source. Finally, test the command to ensure it interacts properly and displays the results in chat. @true solstice

[dull finch]

If your alerts work during testing but not with actual events like subscriptions, check your alert settings in StreamElements to ensure they're configured correctly for real events. Make sure your stream key and channel are correctly set up in StreamElements and that your streaming software is properly connected. Additionally, verify that alerts are not muted or hidden in your overlay settings. It’s also worth checking for any browser extensions or ad blockers that might be interfering with alert pop-ups. If everything seems fine, consider reaching out to StreamElements support for further assistance. @prisma ferry

[dull finch]

When resizing overlays in OBS, adjust them to match your stream's resolution, commonly 1920x1080 for Full HD or 1280x720 for HD. Ensure the aspect ratio remains consistent to prevent distortion, typically keeping overlays at a 16:9 ratio. @glacial ridge

[wild cargo]

Audio is not playing via Alerts (follows, subs, etc) any suggestions?

[dull finch]

@wild cargo To troubleshoot audio alerts not playing during your stream, first check the volume settings in both your streaming software and operating system. Ensure the alert source is set up correctly in your streaming program and that the audio files are properly uploaded in your alert service settings. Use the test feature in your alert service to confirm functionality. If issues persist, consider reinstalling or updating the software, and check for any potential conflicts with other audio applications.

[wild cargo]

Nope, everything appears to be setup properly, and works with other alerts from other 3rd paries. Its an SE issue.

[digital dove]

meows in didnt add iban and payment setup apparently worked

[light isle]

Can’t wait for the new hotness shown off at TwitchCon. 👀

[icy anvil]

https://tenor.com/view/friday-good-morning-hey-its-friday-hey-now-gif-8435372215476222522

[jolly sparrow]

can someone help me with a fight command. similar to the !rps one but allow a user to fight another user in chat

[uneven burrow]

hi sorry to bother everyone but is it possible i can speak to someone about alerts on streamelements

[mellow hinge]

i had to create a ticket

[warm loom]

hi I can't make a ticket because the bot says I'm already a ticket

[mint wave]

is there a StreamElements discord bot for discord so people in my discord can see their standings?

[fast otter]

There is not

[wanton thorn]

Hey, I don't know if this is the right catergory, but recently, I've been trying to get my alerts to work, but they haven't been working only on OBS, they work everywhere else, what do I do?

[true wren]

I have this issue where I upload a video to become my new alert and the picture shows the video I uploaded. However when I emulate it it's just the default video that pops up. Anyone have a fix for this?

[naive trail]

yo

[wintry cairn]

yo

[graceful pelican]

Hello there

[shut rampart]

i feel like making psytrance

[chilly pebble]

Wasn't there on this discord a channel for free widgets and elements of streamelements?

It was the reason I was on this discord years ago 😭

[dire frigate]

ooooomagad

[snow wolf]

#widget-share

[compact bridge]

feet pics when

[willow horizon]

Does SE have one of those features where I can create a counter that works per-viewer? Something like they do a daily "check-in" using channel points and SE will respond with something like "User has checked in X amount of times?"

[pallid lantern]

SE has a Bot Command API that can do counters yes but you would have to either create one per person that want to do a "check-in" command since the Bot wont be able to store multiple people in one single command

their is a possibility for it to just be able to store counters and still just one command but I believe that would require some json knoweldge and place to store the JSON file/database

You can find more info here

https://docs.streamelements.com/

[naive trail]

gm

[dull finch]

Hello 👋🏼🤗 little passage/ Dee

[muted moth]

Sup

[night marlin]

how to download the elements?

[narrow lantern]

Hello everyone 🤗👋

[finite walrus]

Slowly getting there nearly champion on ranked reload elite 56% in champion today I hope the unreal tomorrow

[wintry cairn]

gm

[dull finch]

Hi

[viscid cloud]

Do we have to use forth wall as our merch store or can we use other that will work with alerts?

[sonic wind]

holaaaaa a todosss buenas tardes

[umbral coral]

My Loyalty system is set up perfectly, but it's not counting the 'coins' for any of my viewrs, anyone having the same problem?

[earnest stirrup]

Hi good morning everyone and happy Monday and a new week 🙂 Hope everyone is going well today. Just travelling with my boos to Trieste Italy to work on the big tanker ship whole day to finish work from Saturday and so wont be here much available due to bad mobile signal from there. Have a great day all and much love. Pictures you can see on my socials Instagram and facebook and tiktok.

[icy anvil]

Good morning everyone I hope you all have a magnificent Monday

[queen kite]

someone else using se.live. I did and I can hear myself when streaming

[elfin elbow]

do you have the monitor and output on

[tawdry crater]

you too! 🫶

[light musk]

Is the chatbot down?

[tough hinge]

Seems to be working for me!

Maybe trry a part

[past shell]

Go to the Dashboard > Right side > Part channel > Join channel (https://streamelements.com/dashboard) https://i.imgur.com/uYVb8OK.png

[light musk]

not the bot itself

i cant even get to the webpage to edit commands. I posted screen shots in the helpdesk channel

[zealous granite]

Does anyone know how to fix this issue. When launching SE.live or OBS on its own. These boxes load up. But nothing on the task bar, but task manager shows it being open. I've tried fresh installs, even got a new nvme & new fresh windows. It still happens making it useless you use.

[hollow heath]

Is there a translation module for Streamelements on Youtube? Like !translate to translate a message to your language?

[outer jasper]

Please Help? DM me If possible...
I started MonopolyGO Sponsor because i like monopoly and I've already been playing it for months. however i may have jumped the gun... . How do I start this sponsorship on twitch without using my Personal Facebook / Personal info / without showing my real Identity or sharing my personal Identity? Should I make a new Facebook account for my Streaming channel specifically? help

[past shell]

@outer jasper ⤵️

Sponsorship questions can only be handled with the ticket system. Please type !ticket sponsor support in #community-helpdesk and follow the instructions from the bot.

Attempting to open multiple tickets will not quicken staff response as they are handled in the order they are received.

[outer jasper]

thank you

[icy anvil]

Good morning everyone I hope you all have a terrific Tuesday

[austere wyvern]

Has anyone else had issues with timed messages no longer being sent in chat by the bot?

[burnt plover]

Hi

[ivory zenith]

@vernal fulcrum can i get some help ? regarding the loyalty setting

@icy storm

guy's anyone ? there

[ivory zenith]

@restive shoal can you help me please brother ?

[whole tartan]

Dude you don't need to ping all the staff that's a quick way to get kicked out of the support discord create an actual ticket and wait for a staff member to help you there

[ivory zenith]

ok 👍

[terse turret]

Hey what’s up everyone I need some help guys I recently switched from Xbox to pcand everything has been fine but yesterday for some reason I can’t join anyone’s lobby and no one can join my lobby unless I send an invite and even then I think it’s certain people. I checked everything and everything is open and cross play is on. At least I think cross play is on couldn’t find it in the settings. The night before everything was fine and then the next day the issue started. I even signed out from my pc and signed back into my Xbox and everything worked fine. So it’s only on my pc Any ideas? I’m so frustrated

[whole tartan]

What game is this for?

[shut rampart]

I heard that discord got blocked in Russia

[sullen olive]

Keep getting violations for sponsorship

[lone summit]

I haven't had a sponsorship in over a year. Anyway I can fix that?

[ashen burrow]

why does my !wt cmd only say user has watched 0 sek

[dusky hornet]

https://support.streamelements.com/hc/en-us/requests/new

[dusky hornet]

you have loyalty points activated?

[ashen burrow]

no

[dusky hornet]

activate loyalty points that should solve your problem

[ashen burrow]

ok thanks

[ashen burrow]

do i need to get live for that it works?

[dusky hornet]

Yes, I think I remember that now the tracking time will count from the moment you activate the points

[ashen burrow]

ok thank you verry much for the support

[dusky hornet]

👍🏻

[indigo zephyr]

Is there a moderator here with whom one can speak without these email addresses and who is responsible for the sponsorships? Cryonic or someting?

[fast otter]

Unfortunately, sponsorships are only handled via tickets.

[past shell]

Sponsorship questions can only be handled with the ticket system. Please type !ticket sponsor support in #community-helpdesk and follow the instructions from the bot.

Attempting to open multiple tickets will not quicken staff response as they are handled in the order they are received.

[indigo zephyr]

Am I not writing with a bot again?

[vapid wind]

hey don't know really who to talk to about this cause i have not really even gotten to talk to someone the works for streamelements but here it goes the widget for view counter is not working at all i can't even custom it

so any ideas to my issues

[dusky hornet]

@vapid wind issues with overlays and widgets are asked in #dev-chat , To fix that (after installed), open it, click on Settings > OPEN EDITOR.
Go to CSS tab and add https: to the beginning of the URLs at the top, so it would look like below:

@import url("https://fonts.googleapis.com/css?family={{fontName}}");
@import url("https://cdn.givecloud.co/npm/odometer@0.4.8/themes/odometer-theme-{{theme}}.css");

[spare valley]

how do i get my links to work when using them in commands

[green crater]

hi, any possibility i can do give-away on youtube live?

[pseudo hull]

Not with anything from streamelements.

[icy anvil]

Good morning my I hope you all have a wonderful Wednesday

[green crater]

mate do you ahve any recommendation?

[pseudo hull]

As I do not do anything on YouTube outside of the browsing side of things I can't really answer that.

[pseudo hull]

Reread the instructions of the channel

[dusky hornet]

https://support.streamelements.com/hc/en-us/requests/new

[edgy glacier]

I hope this is the right place lol, Happy Wednesday 🙂 I just had a couple of questions if anyone know the answer please 🙂
I am trying to find out where i can change the attached command reply, does anyone know? Been trying to search oline but my wording for the issue must be off 😦

i wanted to have differnt emote and wording, but can't find it anywhere on the SE dashboard 😦

[tough hinge]

unfortunately no 😭

[spare valley]

how do i get my links to work when using them in commands

They just pop up at asterisk ***

[past shell]

@spare valley ⤵️

If links in chat are appearing as ***** either mod the bot or disable block hyperlinks in your twitch channel settings: https://dashboard.twitch.tv/settings/moderation

[crimson stag]

It's been a while since something was posted in #widget-share . I loved looking through widgets people would make 😦

[indigo zephyr]

I would really appreciate it if I could get new campaigns including campaigns that are not canceled (like payout)

[fierce ether]

We need knew preset overlays the ones we got are so outdated

[blazing mulch]

i added 2 youtube channels to streamelements and I want to remove one of them. Does anyone know how to do that?

[pseudo hull]

Not possible without removing both.

[lean furnace]

Not sure where this goes but I'm sure this has been asked before: Are there any future plans to add more features to the mobile app such as the ability to edit chatbot commands, timers, loyalty points, banned words, etc?

I'm mainly a mobile user/streamer and it's inconvenient and awkward to use the browser on my phone in order to make any changes. I have gotten really good at creating and editing commands from directly from chat, but to my knowledge there's no way to do the same with stuff like timers and loyalty points. I feel like it would be a lot more natural to use on the app 🤔

[umbral sorrel]

<@&364840891023622144> @orchid schooner randomly adding me to friends, probably spam.

[pseudo hull]

[umbral sorrel]

Thanks!

[indigo zephyr]

@fast otter

[pseudo hull]

While the messages are relayed via the bot they are answered by staff on the other end of the system.

[indigo zephyr]

So no chance to write with an employee, I understand

[pseudo hull]

not literally no.

[icy anvil]

Good morning everyone I hope you all have a terrific Thursday

[naive trail]

sup

[surreal bronze]

Someone know if there's a Marathon Timer that reads both Twitch and TikTok gifts? (Ping me)

[shut rampart]

I had a good dream today
it was weird
weird good

[dusky hornet]

SE does not work with tiktok

[indigo zephyr]

gg, but thanks

[cedar fox]

What did i see in chat
LoL

They ban him

[zenith verge]

Wish I could help ye lad

[livid sluice]

a lot of people have this prob

[zenith verge]

bit depressing as always

[livid sluice]

even if u contact support they will not do anything

[cedar fox]

There is no support or anything here
Don’t try

These staffs know exactly what they are doing

I see lots if tweets on this

[raw jewel]

cant help ya rip

[indigo zephyr]

Same

[verbal jetty]

where is the steamelement exe file
can't find it to download it

[green thistle]

i never get any xD

[thick ledge]

hi guys

💎 💴

[bronze glacier]

Question, why does SE make it impossible to connect a separate account as a bot?

[fast otter]

It doesn't? It's actually fairly easy.

[bronze glacier]

I've searched on youtube, google, and on SE

Yes, you can connect your own main account to use as the bot, but you can't connect a different account

So if I wanted to use an account specifically for the bot, I cannot do that

[fast otter]

You can on this page: https://streamelements.com/dashboard/bot/settings. There's a UI bug and you may need to submit a ticket for them to poke it so it will show up.

[bronze glacier]

https://gyazo.com/3a30dca58085b1133c7bf36ac4c2f6e5

Connect with twitch only allows my to connect with the account that I'm currently logged in with. If I want to use a different account, I have to log into that, but then it wouldnt join on the channel that I want it on

Why make it difficult

[bronze glacier]

So what about that is easy? There's no option to connect a different account

[fast otter]

Any service that allows you to connect a bot you'll have to log out of twitch, log in with the bot account, connect it, then switch accounts back

[acoustic geyser]

Damm. i thought yall was trolling but i seen too many people saying the same thing. (couldnt be me tho )

[indigo zephyr]

you're lucky but you need more mobile campaigns

[acoustic geyser]

i have

[indigo zephyr]

What the f*ck? Why did you have so many campaigns? 😭

[acoustic geyser]

im just not doing it. im very small so no reason 2

its based off region no?

[indigo zephyr]

Where do you live? You got Monopoly and Watcher of Realms.. never seen

[acoustic geyser]

Uk

[indigo zephyr]

Thats all sponsorships which do you have?

[acoustic geyser]

thats all 12

im tiny so im not doing it. but its available you know

i would have liked the Honkai Star rail cause i play it. i also didnt get the new one either

[indigo zephyr]

You can count yourself lucky because I have nothing

[acoustic geyser]

real.

[indigo zephyr]

real.

[acoustic geyser]

Yikez. where u from?

[indigo zephyr]

Germany

[acoustic geyser]

that prolly doesnt help. i bet if u filled usa or uk u would have some

[indigo zephyr]

true

[acoustic geyser]

i would look for sites that do twitch sponsorships. just give up with this one

[indigo zephyr]

think also

[acoustic geyser]

gl searching. one i found is inStreamly

[indigo zephyr]

I know about that actually, but these are not gaming campaigns if you know what i mean

[acoustic geyser]

ah i see. just doing a quick scan

[indigo zephyr]

Let me know if you found something, preciate that

[acoustic geyser]

will do boss

most is american based only. so i cant do it lol

[indigo zephyr]

unlucky for me then

[acoustic geyser]

@indigo zephyr check out wehype

also catapult

[indigo zephyr]

Unfortunately not found

[acoustic geyser]

i would share links but i dont think i can

[indigo zephyr]

You can send per directmessage if you want

[acoustic geyser]

catapult.gg

[crystal socket]

Is there a way to show Se tips while using stream labs?

[eternal lantern]

Would love for Ground Control to show when ads are about to start.

[icy anvil]

Good morning everyone I hope you all have a fantastic Friday

[dusky hornet]

#community-helpdesk

[haughty olive]

Heyy guys, Happy Friday! Random generic Twitch question, does anyone know how to make certain channel points subs only or is this not a thing?

[dusky hornet]

Hello, welcome, as far as I know, there is no filter for channel points so that only subscribers can redeem them.

[tardy pendant]

I have a question regarding a custom d20 command. Switched to streamelements and have custom roll command and we want to have a user timed out for 60 seconds if they roll a 1

Creating a custom d20 command is easy but cant really get the second part down and ive tried a few different ways with no success

[fast otter]

Unfortunately commands can only do one thing, and there's no if/then/else

[pseudo hull]

To add onto what semicolons said it isn't possible.

However there is a slight alternative for how the responses are done.

Using the Return Random Line From Paste (https://thefyrewire.com/docs/api/twitch/pastebin/#return-random-line-from-paste) you can have each number as a response (or whatever you want) and the one where the 1 would go as the spot where it times them out. Downside is you wouldn't have a response in chat; just yeeted messages.

[tardy pendant]

Thanks

[hallow mist]

.

[dusky hornet]

,

[manic dagger]

hello , is there a way to add a current viewer count on my stream as a display or overlay via streamelements?

[dusky hornet]

yes , https://streamelements.com/dashboard/themes/widgets

(after installed), open it, click on Settings > OPEN EDITOR.
Go to CSS tab and add https: to the beginning of the URLs at the top, so it would look like below:

@import url("https://fonts.googleapis.com/css?family={{fontName}}");
@import url("https://cdn.givecloud.co/npm/odometer@0.4.8/themes/odometer-theme-{{theme}}.css");

[manic dagger]

thank you

[silver zodiac]

Please add new campaigns for Poland 😭

[dusky hornet]

Follow the steps so that the superposition does not give you a spectator count failure

[marsh mica]

I dont see the ticket system that is discribed in Submit support ticket... am I doing something wrong?

[dusky hornet]

https://support.streamelements.com/hc/en-us/requests/new

[marsh mica]

Thank you so much!

[median patio]

Have any of y’all done raid shadow legends? Just asking cause I’m having a problem where I reached stage 5 in spiders den like 4 days ago but it never counted it as completed but it was counting my other goals

[ember hinge]

Hi everyone

[manic dagger]

what refresh rate should i put to have it update as fast as possible? are the numbers counted as milliseconds?

[indigo zephyr]

Play a little bit more maybe then it will be counted.
I know this problem
Classic dashboard bug that is not fixed

[median patio]

Like I just play it regularly? Or I keep playing the spider den dungeon

It’s cause I don’t really wanna stay on the same sponsorship since no one is really helping me so it’s only me and my friends

[indigo zephyr]

Spider Den Dungeon

[naive trail]

gm

[median patio]

Like I keep going into higher stages? Or keep doing 1-5

[indigo zephyr]

at first 1-5 and then higher stages

[median patio]

Dang ima have to rank up my characters then lol

Cause they could barely beat stage 5

[zealous mason]

hey can i get help i use streamlabs desktop for recording

[pseudo hull]

Youd need to speak with them about that. We cant help with their stuff.

[icy anvil]

Good morning everyone hope everybody has an amazing Saturday

[nova sedge]

Um... I have no overlay and my stream elements is not working

[compact tundra]

yeah, server's being wonky today it seems

and/or just completely down

[nova sedge]

Yea went to log in and says web server is down

[tepid gust]

Same

[compact tundra]

same, I first noticed when my subathon tracking program crashed trying to refresh an OAuth token

[gentle loom]

can confirm, SE is dead.

[radiant rain]

yea, i was wondering why Firebot was going 'connected/disconnected/connected/disconnected' every few minutes, their API isn't working atm it seems

[timid ermine]

Hey, SE is also down for me during my stream!

[nova sedge]

Do we know if its being worked on? All my stuff is on stream elements

[gentle loom]

Considering the amount of Se staff on atm, I think we can assume it's being looked into one way or another 🙂

[sage flicker]

stream elements is down for me too

[nova sedge]

Thank you I know nothing about this stuff I use lightstream so I usually assume its a lightstream problem. And when stream elements has issues I normally log out and back in lol

[gentle loom]

Well streamelements usually don't have problems to my knowledge so :p but no sweat.

[timid raven]

Do we have an ETA on when Stream Elements will be back up?

[nova sedge]

Try it mines working

[gentle loom]

Can confirm, mmine's working as well now

[tough hinge]

Try it again if it’s not working! Things should be operational again!

[nova sedge]

Mine is working and I do have an overlay

[compact tundra]

indeed good to go

[tough hinge]

Heck yeah! Our devs are the best!

[olive lintel]

i just finished an hour stream and it didnt work the enitre time. Will it work later when I stream again, or is it still being fixed?

[proud moth]

I have another ticket open so not sure where to go with this, but I can't get my custom bot name option to appear in StreamElements. I hear somebody just has to refresh my profile, would love to get this taken care of ❤️

[past moon]

Streamelements bot is down for me as well.

[earnest stirrup]

Hello and good morning 🙂 everyone from the village here at relatives 🙂 How is everyone doing? Enjoy and I wish you all the best. Still having here pretty bad mobile signal and busy with family so I cant be much here and watch streams and to support. Tonight I am going back home with my family because I have to prepare for tomorrow's trip to work on the ship with my boss 🙂 Have a great day all and much love

[naive trail]

gm,

[novel escarp]

sup

[tacit latch]

So yesterday after the outage off the bot I went live, and all worked.
But on YouTube the bot didnt respond and didnt show up in the participants list.
But it did listen because it queued up people with my custom api join command.
On Twitch it did give a response.

[raw jewel]

rawr

[oblique pendant]

Does streamelements have any subathon widgets for youtube?

[hybrid seal]

[visual trout]

Hello guys

[tacit latch]

Dont send friend requests to everyone for your self promoting buisiness

[old grove]

:GreenAlarm_Poseidon: :Woooo: :Purple_Alarm:

[earnest stirrup]

Hi everyone and good night from me ❤️ Just got into my bed at home to sleep as I am so tired and exhausted and barely awake from the journey to relatives in the mountains and a long day there and did not had good internet so could not be here active and support on streams much ❤️ Hope everyone had a great weekend and take care all.

[dusky hornet]

#rules message

[novel escarp]

gm

[patent tartan]

anyone know if SE is ever going to support facebook again? 😦

[pseudo hull]

Nope. It is permanently removed.

[patent tartan]

ahh, that sucks 😦 well, time to look for an alternative then 😦 such a shame

[bronze arrow]

yeah, some new and fun games

[indigo zephyr]

#announcements message what the... ???

[zenith verge]

is there a hidden requirement to be Partner now?

[analog wharf]

I dont see any of the new sponsors

[mossy mural]

man i would love to get some other sponsorships than always the same of raid, roblox, cod and honkai and afkj everytime theres a ping for new sponsorship i get excited, only to realize my numbers must be too shit or my location to actually get anything new T^T rip the uno one i wouldve rlly liked hahah

[analog wharf]

fr

[indigo zephyr]

i have so much fun with sponsorships

thank you 🙂

[fast otter]

They may take a little time to populate. I'm sure they can't be sent to everyone all at once.

[fast otter]

hidden requirement?

[zenith verge]

yeah because all the other sponsorship campaigns for almost 12 months haven't appeared for me..
despite being affiliate...

[analog wharf]

had the same ones for months

[fast otter]

There shouldn't be any hidden requirements, sponsorships are given to creators who meet the requirements for those sponsorships

[bronze arrow]

r u kidding right?

[analog wharf]

no? I've done all these ones before and won't get given new ones

[zenith verge]

then again I don't even bring in anything so I don't feel like I'm allowed to complain...
my only issue with SE is that the overlays don't wanna work properly like 60% of the time.

[analog wharf]

I've made over 1k from them

[zenith verge]

absolute 0 for me.

[analog wharf]

These 2 did me good

[bronze arrow]

im losing my mind :d Many people here, including me, can't even get the same game 😄 and you're complaining because the same games are coming

[low zenith]

Currently i am just looking if im just unlucky or their is something wrong with the sponsorships
Went from having some things to do to when october reached their is none available. While i had email contact earlier in september with saying their should be still some left for in October 🥹

[analog wharf]

because half them are bad lol

[low zenith]

If the money is green, i will just take it. But thats me

[bronze arrow]

We don't really look at the good and bad of the game. dont you see the money ? xd

[bronze arrow]

Can I ask where you're from? if you dont mind

[analog wharf]

Northern Ireland

Im typing lazy rn 😂

[sinful haven]

I am in the same case

[young birch]

No awesome games for me then XD

[sinful haven]

1 year

[wide swan]

Got the zzz one

[rotund needle]

joining the club aswell

[lone summit]

Same ^

[bronze arrow]

Dont worry guys im sure they can't be sent to everyone all at once. BE PATIENT ☺️

[wide swan]

Hec yes.

[green thistle]

I don't even check if I got any new ones lmao, I never do kinda sucks

[clever carbon]

In the club too 😄

[cloud crane]

did yall fix the widgets and the registering so i dont hafto fight with support for 2 weeks only to be denied even though everyone submits screenshots of completions 🤔

[livid sluice]

Lmfao

[still pivot]

hello i can´t write on sumbit-support-ticket, anyone knows why?

[pseudo hull]

👆 Already made ticket.

[worthy blade]

Hello! newer streamer here! i just now figured out how to do the follow timer and the !discord command! yippee!

[split pelican]

Is there a way to get BTTV emotes to show up in the "your stream's chat" overlay? Anyone?

[wise scaffold]

I started a sponsorship with the game Call Of Dragons . The sponsor just ended last night and it came to my attention I received an email about my sponsorship payment being canceled because of a violation but I was not alerted of any violation. I have read through the agreement and terms of service for SteamElements, rest assured I have broken none of the following.

[past shell]

@wise scaffold ⤵️

Sponsorship questions can only be handled with the ticket system. Please type !ticket sponsor support in #community-helpdesk and follow the instructions from the bot.

Attempting to open multiple tickets will not quicken staff response as they are handled in the order they are received.

[wise scaffold]

@fast otter i alr made one ppl in the past had the same issue and nobodys contacting me back

[fast otter]

Then you will need to wait for a response

[wise scaffold]

thats the thing, usually i get emailed back fast and i haven't had a response and everyone else says the same thing

[fast otter]

There may be more investigation necessary or they may have lots of tickets to work

[fast otter]

@velvet flame This is not the place for that kind of thing.

[lunar bison]

they sound like a scam place

[pseudo hull]

Going to point you to this #general-chat message

[lunar bison]

can you dm me your site?

[wise scaffold]

every other ive been payed out

[wise scaffold]

and have been doing the same thingbut call of dragons now and for others it isnt paying

[worldly frost]

Does anyone even know what the sponsorship requirements are? I got like 7 games on july, even though I completed many campaigns I never got any since. Is it location based? cuz im a twitch partner with good numbers So I dont think thats the issue for me

[novel escarp]

gm chat

[inner narwhal]

Does anyone know why my alerts arnt showing up?

[dusky hornet]

have you created a browser source in your obs?

[inner narwhal]

Yea

[indigo zephyr]

#announcements message If i join, will i get sponsorships?

[dusky hornet]

What alert overlay are you using?

[mossy mural]

is there a way to disable the auto video running on sponsorship page now? ever since that got activated my SE website is slow and sluggish as hell

[inner narwhal]

Stream elements

[dusky hornet]

Yeah, but which one do you use? or did you create it

[inner narwhal]

i made it

[dusky hornet]

did you save the changes?

[dawn rock]

does anyone know how to fix my issues when i try to upload my new sub alert video it doesnt change. it changes in the top left box but not when i emulate

[fast otter]

Did you edit the alert variations too?

[median wolf]

Anyone here good to help me with a question I have about commands please? ☺️

I know the ${count} but I've seen people use a command that counts a user specifically, eg., !hug @user will display how many times that user has been "hugged" as it were. Wondering if anyone could enlighten me on how to do that? 😊

[dawn rock]

i figured it out that wass the issue thank you!

[quiet kite]

you could probably put the users name within the ${count} like ${count ${user}} or something, but that seems like an awful lot of counters to be viable

[median wolf]

Yeah, seems like a lot of work lol 😂 but I know there's an easier way around it, I just don't know how 🙃

[quiet kite]

likely not if you're solely using streamelements

[median wolf]

The other people I've seen doing it are using SE too, I didn't have to wait for them to add me or anything, automatically came up "this user has been hugged x times" 😊

[quiet kite]

using variable inside variable also does that

[median wolf]

I'll try it, thanks 😊

Sorry 🙏 I misunderstood you at first, I thought you meant add each user lol 😂

[fast otter]

$(count hugged-$(user))

or uhh... $(count hugged-$(1:))

I think?

[median wolf]

I did ${count ${touser}} and it worked 😊 thanks for the help guys 🤗 ♥️

[fast otter]

I believe $(touser) will be the user who typed the command and $(1:) will be the target user, but it's been a while since I've tried to do creative things with the bot

[median wolf]

No, that's ${sender} you're thinking of, ${touser} is the target but I believe ${1 :} may also work. Either way I got it now 😊 thanks 😊

[fast otter]

ah yea, too many bots to play with

[pulsar elk]

Why cant i change my bots name? no youtube videos are on the current version of stream elements

[fast otter]

https://streamelements.com/dashboard/bot/settings

If the option is not there, submit a ticket

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[little pond]

Greetings all I'm new

[icy anvil]

Good morning everyone I hope you all have a wonderful Wednesday

[frigid dock]

Hello everyone,

I've recently made an alt channel for my dj streams, and now im setting up the alerts and more for my new channel. Is it possible to use or share somehow my alertbox which i already have with my new channel? or is it possible to copy paste?

[pseudo hull]

Do you need them for anything beyond ruling alerts between them when needed?

Duping not ruling >.<

[frigid dock]

Well I will use the same overlay and everything. I just need the graphics I've added, also the settings, like the variables, etc

Just I would like to make sure that there is an another way before making the same overlay again 😄

[pseudo hull]

Do this then.

[past shell]

Follow these steps to grant managers/moderators access to your dashboard:

1. Click on your channel name at the top of the dashboard
2. Create a new invite at one of three access levels (Bot Supervisor, Editor, Full Control)
3. Send this invite to a mod/manager to give them access to your dashboard. The link is one-time-use and expires after 72 hours if not accepted

Video tutorial: https://youtu.be/zl_h-ttZDF0

[pseudo hull]

Choose editor.

[frigid dock]

Thank you i'll check

[pseudo hull]

You generate it on the account you made the alerts for and login with the other account elsewhere.

[frigid dock]

Okay ty ty

[warm loom]

Hi, has anyone ever received a payment cancellation email because they did not follow the terms of use? If so, have you managed to recover this money and how? Because I currently received this email and I don't know what to do.

[past shell]

@warm loom ⤵️

Sponsorship questions can only be handled with the ticket system. Please type !ticket sponsor support in #community-helpdesk and follow the instructions from the bot.

Attempting to open multiple tickets will not quicken staff response as they are handled in the order they are received.

[swift sphinx]

@unborn temple is there a reason you friend requested me from here?

[unborn temple]

new here looking to connect with people @swift sphinx

[swift sphinx]

Got it, please try not to just randomly friend request folks, make general convo get to know people via chat and then ask if you can add them.

[unborn temple]

understood

[formal walrus]

hey on subathon widget i cant get the addtime command work anyone else have issues

nvm figured it out

[wise scaffold]

yes i received it after i did my sponsorship and completed it without breaking any tos and have proof of not breaking anything.

[vast night]

hello, where do i find the widget share channel? 🙂

[pseudo hull]

#widget-share

[sudden dock]

for sponsorships, do you get any money for the required playtime or is just if viewers download the game and hit the goals?

[icy anvil]

Good morning everyone I hope you all have a terrific Thursday

[little pond]

greetings all

[worldly frost]

depends on the sponsorship, but the ones I had don't pay out for play time alone

[unkempt jacinth]

Hello everyone
Anyone has a active Raid Shadow Legends Sponsorship ?

Seems like since the last Raid update hours ago none of the goals are registering

[past shell]

@unkempt jacinth ⤵️

Sponsorship questions can only be handled with the ticket system. Please type !ticket sponsor support in #community-helpdesk and follow the instructions from the bot.

Attempting to open multiple tickets will not quicken staff response as they are handled in the order they are received.

[sudden dock]

Thank you. I figured as much but just wanted to check before I sank time into it.

[thorn crescent]

Hi there, how do I login with Twitch and YouTube at the same time?

[dusky hornet]

on the streamelements page? Why do you want to log in at the same time?

[thorn crescent]

I stream on Twitch and YouTube at the same time, I want to setup alerts so that Twitch and YouTube both come through via streamelements.

[pseudo hull]

Not possible

[thorn crescent]

I cannot have YouTube and Twitch alerts at same time?

[pseudo hull]

Not as one as you probably want but 2 different alertboxes.

[dusky hornet]

you create the alerts on twitch and put them in obs as a browser source and then on youtube the same

[thorn crescent]

Ok. Is it not possible through stream elements/

[dusky hornet]

You create the alerts for Twitch and put them in obs, and then you go to the YouTube account and create them and put them in obs, you can create a scene for Twitch alerts and another scene for YouTube alerts and then bring those alerts to the main scene with a scene source

[dire mist]

hey is there a way to make it so that my mods can start contests?

[dusky hornet]

#community-helpdesk

[dire mist]

oh sorry thanks

[wise scaffold]

why did they just delete my ticket on me reporting that they stole my sponsor money without me breaking tos

[twilit pebble]

Maybe this has been brought up before, but is there a template that can be for a video podcast, to host another guest?

[dusky hornet]

check the templates https://streamelements.com/dashboard/themes

[dusky hornet]

for the next question in #community-helpdesk

[ebon fulcrum]

o/

[vast river]

Hey have a couple or few question about the sponsorship o play om console. I notice for maybe those who dose stream on consoles can we earn the pay out too?

[dusky hornet]

#community-helpdesk

[median patio]

am i suppose to level up the 6 star champions on raid to get the goal for the sponsorship or is it just not updating

[grim elk]

mine and a few friends raid widget no longer updates as of 48 hours ago

put in a ticket and they said to manually track goals and submit a summary after the sponsorship

[mossy mural]

ive had a viewer who installed CoD for sponsorship (can see it in activity feed) who is now lvl 6 city hall but the lvl 5 city hall never popped up/never counted...anyone an idea what might be up with it?

[median patio]

So then it won’t track my progress anymore?

[grim elk]

apparently not @median patio

[median patio]

That sucks but it’s weird cause it tracks other things

[fossil shell]

Any word on the mobile app? Hasn't worked for a few days

[eternal lantern]

What's up with the whole tipping thing not working?

[fast otter]

First I have heard of it.

[eternal lantern]

Yeah, I'm pretty annoyed by it.

[fast otter]

How is it not working? Do tips not go through? Is the screen white? What's the channel name? Twitch or YouTube?

[fast otter]

Looks like a problem with your PayPal or your card. Unfortunately you'll need a ticket for SE to look into it.

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[fast otter]

Also I do not believe you can tip yourself, if you are using PayPal.

[eternal lantern]

This was from a viewer.

[fast otter]

They will need a ticket then, or to check with PayPal/their credit card. They can email SE if they want: [e-mail]

[eternal lantern]

i cri. But thanks, dude.

[ivory zenith]

hello guys

[little pond]

greetings all

[dusky hornet]

Please do not send friend request I do not know him, also check the rules of the server https://discord.com/channels/141203863863558144/1021514723520430100

[dusky hornet]

Likewise, welcome to the server, any questions please let us know through the channels intended for the doubt you have

[dusky hornet]

#community-helpdesk

[earnest tiger]

I’ve seen some else do it, how do you update text on screen via twitch text command

[dusky hornet]

#community-helpdesk

[little pond]

evening all

[rigid cloak]

Bits are no longer tracked in the activity dashboard, is there some kinda issue on SE side or is it only a channel i mod for affected? (all bits show up fine except today, none of them do, was 10s of events from many different people, SE is still linked fine as subs / follow etc still show, just curious if it's a "just me" thing or an everyone thing)

[pseudo hull]

For ranakorreddit?

[rigid cloak]

for goblinfia (am editor on it)

[pseudo hull]

Poked something and anything after now should hopefully show up.

[rigid cloak]

just sent 50bits as a test and it's not showing up:(

[pseudo hull]

She'll need to make a ticket in that case as it would require staff interaction at this point.

[rigid cloak]

ty i'll ask her 🙂
I assume this means that data is lost (not just not displaying but not recorded) & i should save it from activity feed in twitch right? or there's good ods of it coming back?

[pseudo hull]

If there's anything that we don't catch for one reason or another it's just not logged in the feed.

It'll still show in the official feed but not ours.

[novel escarp]

gm

[earnest stirrup]

Hello all good morning and happy Sunday. Hope everyone is well. Just busy doing local radio amateur contest whole day and checking here how its going. Have a great day all and much love

[worldly jolt]

morning fellow streamers Im not sure where to post this, but im looking for help creating a simple !roll command that randomizes a number between 70 and 140. can anyone point me to the cmd style needed? ive tried googling but im only gettign nightbot cmds.

[whole meteor]

$(random.number 70-140)

[worldly jolt]

ty so much!

[pulsar oyster]

hello guys, im sorry for posting this here but I have a dumb question, I don't understand something, for "!queue" chat command, on what user level should i set it? thank you

[fast sun]

bro y need help with the obs

I was restarting, and placing overlays in the obs about 2 hours ago, and now when I open it again nothing about overlays appears, nor do I see the option to place them

[verbal dune]

hi! for Monopoly Go, I added the goal widget and panel banner but how do i add the "branded overlay and chatbot" when streaming it?

I got it lol

[earnest stirrup]

Hi and good night everyone. Just got back from the shower and got into bed to sleep as I am very much tired and exhausted from a very busy day with family errands whole day and the radio amateur contest which I had 😄 Hope everyone had a great weekend and much love from me all and see you here tomorrow after my work shift

[dull blaze]

why cant i even add a source ??? the stream ends up being a blank screen

[icy anvil]

Good morning my I hope you all have a magnificent Monday

[vale kindle]

Hello, i just want to ask a question about the sponsorships for Call of Dragons. I want to buy the pack and get fully reimboursed and have +30$ bonus but i don't know how i can do that and how much money i need to put in the game

[median patio]

You have to spend from $10-$60 bucks

@vale kindle

[halcyon locust]

Does anybody have issues with there SE.Pay that IDEAL will not load?

[past shell]

@vale kindle ⤵️

Sponsorship questions can only be handled with the ticket system. Please type !ticket sponsor support in #community-helpdesk and follow the instructions from the bot.

Attempting to open multiple tickets will not quicken staff response as they are handled in the order they are received.

[vale kindle]

it's minimum 10 that's it ?

[visual pendant]

/ticket

[median patio]

yea

[dusky hornet]

https://discord.com/channels/141203863863558144/1021518720889274509

[random knoll]

hello

[lament mist]

is the bot down for anyone else?

[earnest stirrup]

Hey greetings and good day everyone 🙂 I hope you are well. I have news to tell you that I just heard from my boss that I have to go tomorrow on an official journey, urgently on a ship to work in Trieste, Italy again for the whole day on a ship because its very urgent and they asked us to come, so today I have preparations for the ship, so I won’t be here all day tomorrow, just you to know 🙂 There is still work to be done and we need to earn like this so that there will be salaries finally and better life woohoo🙂 so means I wont be live tonight as I need to travel very early tomorrow to Trieste Italy to work on the ship

[tough hinge]

Be safe! Come back and keep us updated on your next stream!

[steady isle]

does anyone here know how can i change twitch json's for a themepack to youtube's?

[wise scaffold]

they took my sponsorship money with no proof of me breaking tos

[glass tundra]

hey has anyone done a sponsorsship with Factor?

It states something about the code being for US only. Does this mean that only US customers will be eligible for your sponsorship? To me, I think it means that the promotion code is only available for US but anyone else can sign up without the promo and be eligible

Nvm. it says this

[fast otter]

Yup, it should say in there

[glass tundra]

So Canadians cannot get it as the creator?

[fast otter]

Signups must come from people in the US, if the creator is in Canada it might work, but I would submit a ticket for an official answer.

[past shell]

Sponsorship questions can only be handled with the ticket system. Please type !ticket sponsor support in #community-helpdesk and follow the instructions from the bot.

Attempting to open multiple tickets will not quicken staff response as they are handled in the order they are received.

[glass tundra]

Thank you

[crisp siren]

yoo

any clues on how to fix the !watchtime command ( time is not increasing ) ?

[dusky hornet]

you have the bot's loyalty points activated?

[dusky hornet]

#dev-chat

[dusky hornet]

reinstall obs, or check if there are any errors in obs

[oak osprey]

I am a bit lost in where to ask this. I am trying to set up my alerts to where they only play until a certain Maximum amount is donated. For instance I do not wish for an Alert to play after someone has donated 50 dollars or more. I see there is a minimum to trigger the alert but there is no Maximum to stop the alert from playing. If anyone knows a way to set it up to where an alert would not play that would be great. Thanks!

[noble igloo]

any1 knows where i can see how much subs get on twitch ? i got 14 gifted subs and i just got 14.42 usd so 1 sub is giving me 1.02 but then i got a normal sub and got 1.22. i dont even know why subs are this low

[pseudo hull]

We can't answer that info as all sponsorship questions are handled via ticket.

[past shell]

Sponsorship questions can only be handled with the ticket system. Please type !ticket sponsor support in #community-helpdesk and follow the instructions from the bot.

Attempting to open multiple tickets will not quicken staff response as they are handled in the order they are received.

[pseudo hull]

Because that is a susupport only question.

Nobody but them can answer it.

[icy anvil]

Good morning everyone I hope you all have a wonderful Wednesday

[dusky hornet]

Good morning, have a happy Wednesday, greetings from Spain

[dusky hornet]

@rotund shard #rules

[tough hinge]

Ya'll I'm kinda nervous

[indigo zephyr]

#announcements message pls give me an candy crush sponsorship

[tough hinge]

Candy crush is so hard 😭

[tough hinge]

Come to the stream today 👀

[indigo zephyr]

Will i get to 100% an sponsorship? 👀

[dull moth]

how do i get a candy crush sponmsor

[little pond]

morning all

[dull moth]

for some reason theres no sponsors for me rn

[wise scaffold]

if ur campain was taken down due to tos and you dont know what u did. will u ever get another sponsor?

[dull moth]

why was ur sponsor taken down?

[wise scaffold]

no idea.

[dull moth]

streaem elements support can be so bad at times

[wise scaffold]

ive made multiple tickets and didn't get a response and all they told me is i broke tos after closing 3 of my tickets with no response

[dull moth]

yeah exactly ive contacted stream elements so many times about a issue ive had and they choose to ignore me.

and i know they've seen it, there just choosing to ignore me sadly

[livid sluice]

Nah

[frank solar]

I joined the server hoping to contact streamelements staff. All the talent managers I had contact with have kinda ghosted or ignored me and my dashboard, which used to produce a lot of offers, has not offered me anything in months. I ran over a dozen campaigns with several being maxed out, so I can't understand why. Have I been blacklisted or something?

[past shell]

@frank solar ⤵️

Sponsorship questions can only be handled with the ticket system. Please type !ticket sponsor support in #community-helpdesk and follow the instructions from the bot.

Attempting to open multiple tickets will not quicken staff response as they are handled in the order they are received.

[fast otter]

All issues/questions with sponsorships need to be handled via tickets.

[frank solar]

Ughhh bots. Sorry. Will do

[fast otter]

Bots? I told it to do that.

[frank solar]

No I misunderstood

A previous direction, my apologies

[coarse musk]

Alerts via SE. I see where I can make an alert for everyone, or subscribers only. Is there a way to make alerts for moderators only?

[pseudo hull]

No

Not unless you make them user specific.

[dusky hornet]

You could create a command, that command would activate a reward from the streamelements store, and that would be a video or sound and that only moderators could use that command

[calm bluff]

I need help guys

Does anyone know how to add a tts command in chat? with the voice Brian?

[quartz wraith]

Kick x Streamlabs ???

[fast otter]

You would have to ask Streamlabs.

[ripe jasper]

Does SE see messages by users that have been automatically restricted by Twitch ban evasion detection?

[fast otter]

I believe as long as it is a moderator it will. If it is not I don't think it sees them.

[ripe jasper]

Humm, yeah it is a moderator. Having an issue with someone evading and using similar terms in the username and the spam filter doesn't seem to catch the change. I tested the filter with multiple different variations of the terms and on the SE dashboard it says matches block term, but bot doesn't do anything about it in the chat. Was wondering if it has something to do with the auto restrict flag.

[fast otter]

Might be a bug, submit a ticket and the devs can take a look

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[boreal helm]

Quick question about Loyalty Points. Will they ever be available for YouTube viewers? I want to switch to using SE, but the points for YT viewers is very important for my community. Thanks!

[velvet flame]

DO YOU GUYS CARE WHAT OTHER PPL THINK OF YOU?

[white ingot]

no

[echo imp]

.

[dusky hornet]

Do you think that the opinion of many people, even if it is an erroneous opinion, can make you make a bad decision or change your way of seeing things?

[glass tundra]

is there any mods in there

someone in this discord is pretending to be someone and scamming ppl

[pseudo hull]

✉️ 📭

[modest ibex]

streamers in the house

[umbral hedge]

Anyone here that can make good thumbnails for a live stream?

[glass tundra]

Can I DM u

[pseudo hull]

[fair badger]

yes

[indigo zephyr]

#announcements message omg love this game

[atomic jay]

how to appeal a black list

[indigo zephyr]

The new sponsorships in all countrys available? 🙂

[coarse musk]

I have tried that but it doesn't always trigger.

[dusky hornet]

It should work since I made an alert for only 1 person to redeem it

[surreal mantle]

I need some sponsorships N.I/UK

😉 gimme moreeee 😈

[dull moth]

Same, Most of the stream elements staff just ignore, Hence why I made a complaint ticket in here, Also I haven't been getting any offers either for ages.

[frank solar]

Yeah I feel like I got blacklisted or something lol. I didn't do anything wrong (pretty sure) but not having any insight or communication feels bad, esp when they were responsive before @dull moth

[rigid tapir]

hey I have a question - do I need a X Premium to stream on X using your platform? Who knows?

[worldly reef]

Problems with StreamElements at the moment?

[dusky hornet]

As far as I know, streamelements is free, another thing is that platform

[worldly reef]

Someone subbed, and there was no alert. I also donated another channel, also no alerts.

[dusky hornet]

#community-helpdesk

[forest plover]

Anybody like to watch streams in here ?

Lmk if interested online rn

[glad sky]

Does anyone know why my Youtube chat wont show in my multichat desk with the SE.Live OBS plugin?

[dusky hornet]

#community-helpdesk

[past shell]

@rain temple ⤵️

Read and follow our server rules:

• We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
• No advertisement or channel promotion, anywhere on the server.
• No NSFW/NSFL
• No unsolicited DMs or friend requests to server members

Make sure to read the #welcome in any server you join.

[icy anvil]

Good morning everyone I hope you all have a fantastic Friday

[dusky hornet]

Have a happy day and all plans go well 😁

[stoic raven]

Hey guys, i got a sponsorship email talking about a roblox sponsorship via streamelemts, is it a scam email?

[dusky hornet]

If the sponsorship doesn't appear in the list on the website, avoid clicking on links

[stoic raven]

Do you maybe have a link for the list?

[dusky hornet]

https://streamelements.com/dashboard/sponsorships/list

[dusky hornet]

id:customize

[stoic raven]

Thanks

[spice silo]

On my sponsorship says missing payout info i have added all and cant edit and support dont answer over 1 week.

[dusky hornet]

#community-helpdesk

[clever carbon]

👀 I know you

[indigo zephyr]

Anas , I know you also

[opal matrix]

guys, what's going on ....

[dusky hornet]

Me taking a nap

[ebon fulcrum]

Rest well!

[elfin elbow]

How is everyone today

[shut rampart]

when i hit first words in this server i was encouraged to be more active because people would actually reply to me why is it so hard when you try to join a new discord community people would be willing to communicate with u

[dusky hornet]

Not everyone is the same, there will be people who like to make new friends and others who don't want to, but you will always be welcome here and any questions you may have we will be happy to answer.

[wanton holly]

Any update on when tiktok will be supported for multi stream?

[ivory zenith]

is this an official bluesky account? if it is? can you verify your username with your domain- noticing a lot of fake brands appearing lately. https://bsky.social/about/blog/4-28-2023-domain-handle-tutorial

[pseudo hull]

Short answer is I'd like to say yes that's us but I'll double check to be sure.

[ivory zenith]

thanks, i havent seen any mention of it in the discord either :S

[dusky hornet]

🤔

[pseudo hull]

I have been informed that is indeed us.

[dusky hornet]

What page is the image above on? #general-chat message

[eager saddle]

Bluesky

[dusky hornet]

thank's

[dull moth]

It's been longer than 24 hours and stream elements aren't reposing

[dusky hornet]

? , I don't understand the term rest or I misunderstand it

[dull moth]

Stream elements staff aren't responding to me and it's been over 24 hours

[dusky hornet]

you mean a ticket that you have opened?

[tranquil rapids]

I actually joined for a similar reason, however I've been waiting for a month, have submitted multiple tickets and have now made public posts on twitter and bluesky to try and get the attention of the support team. I submitted a ticket here, this is a relatively simple issue I want fixed because it has to do with money I am owed

[dull moth]

Yes, and contacted stream elements on the Website multiple times

[tranquil rapids]

I am getting increasingly frustrated due to the lack of response to all my attempts to get help.

[magic hornet]

Hello

[dusky hornet]

hello

[bleak siren]

hay

[dusky hornet]

Roblox 12 hours WTF!! Men 🤪

[fair lark]

Can anybody point me in the right direction for how I can make an animation play on stream when an ad starts? Is there a bot out there that does it? I know streamelemnts announces an ad in chat when it detects one so surely there's a way to have a animation play on screen. I might have to hire someone to code it

[dusky hornet]

You mean an alert when someone gives you a follow?

[gilded lynx]

What's everyone up to for Halloween this year?.

[dusky hornet]

Buying trick-or-treating treats

[ivory zenith]

thanks, do you know if your team has any plans to make the handle official using your streamelements.com domain ?

[dire sphinx]

hey guys does anyone know if media request is wrking?

[dusky hornet]

I just tried songrequest and it works fine for me

[dire sphinx]

why does the media share appear like this on obs

[dusky hornet]

Are you showing the song on the stream?

[dusky hornet]

For future questions regarding this, ask at #tech-talk

[dire sphinx]

alright

[dire sphinx]

yea it shows on the screen but its just cropped like this and idk how to fixx

[dusky hornet]

go to the songrequest source that you have in obs and set the size to 1920x1080, then you put it where you like the most, Remember that to listen to the music live you have to set obs in the audio track, monitoring and output, because apparently, when you show the video in the stream you will not hear it

[dire sphinx]

thank you so much bro

[dusky hornet]

Has your problem been solved?

[dire sphinx]

it worked i preciate it

[dusky hornet]

It has been a pleasure helping you, have a good night 😇

https://tenor.com/view/sleep-sleeping-time-tom-and-jerry-mouse-rat-gif-16820940

[earnest stirrup]

Hi all and good morning and happy Sunday and weekend. Hope everyone is well. Just checking here as I am very much busy doing worldwide radio amateur contest whole weekend and its going good🙂 Much love all and have a great day and streams and take care there

[dusky hornet]

I hope you have a lot of luck, and that everything goes very well and that everyone has fun

[velvet flame]

Is it okay to never talk to someone again if you really don't like them, and they've been disrespectful and draining? And made you feel sad?And not care to give them second chances or want to be around them ever and would be ok never seeing them again?

[dusky hornet]

You always have to look for yourself first, and be well yourself first before others and you must seek your tranquility, peace and happiness above what others want

[dull moth]

I'm getting really annoyed with this stream elements support now

I've sent multiple tickets/ and contacted multiple times and no response, Just Keep getting ignored.

[dusky hornet]

@dull moth It is prohibited to ping the staff, I do not include myself because I am not part of the staff, I am only a user who helps the community #rules

[dull moth]

Ah, well my ticket was just closed now, idk why.

My tickets just been closed with no reasoning or response .

[dusky hornet]

What's more, I do not have access to the tickets, I only tell people who open a ticket for certain topics that it is necessary to open a ticket because I cannot solve that problem myself. I would recommend that you do not ping the two people you have pinged.

[dull moth]

Can you tell me why a ticket would be closed without reasoning or a response as you are a community helper.

[dusky hornet]

I cannot answer your question, since I do not have access to those tickets as I said before and I am only a person who helps the community

[dull moth]

Who do I contact then?

[dusky hornet]

@dull moth I recommend that you edit the message and unping the two SE.MEMBERS you made and myself because people could confuse me with them and I am just a community helper

[dull moth]

Okay done, now can you please give me a contact

As I feel really alone, and ignored with the stream elements support already. Like they don't care about me.

[dusky hornet]

Could you remind me of your problem since I can't read what your problem was?

[dull moth]

Okay, So I opened a ticket And have waited about 2 days, and no response ( ignored), and then my ticket randomly closes earlier without a reasoning or explanation.

[remote sleet]

Hey guys can someone e help with a banner for a sponsor factor75

[foggy nymph]

Im so confused, ive been streaming every week 5 days for About half a year with over 30 CCV, and my buddy started streaming last week and has sponsorship offers, i have recieved 0 for 5 months, is the automated system broken or....

[dusky hornet]

Where do you select the banner, they don't give it to you?

[dusky hornet]

I don't know what to tell you because I don't have access to the tickets nor do I know the reason why the ticket was closed, maybe the tickets close themselves when they are inactive for a certain amount of time.

[quiet rampart]

Hey anybody can help related to tipping page?

[icy anvil]

Good morning everyone I hope you all have a marvelous Monday

[dusky hornet]

Writes !Ticket and the problem you have

[tranquil rapids]

I'm missing part of mine as well only reason I'm here I've been ignored for a month now

[tranquil rapids]

I've sent them proof 5 or 6 times that I earned that money, they also said they were going to give it to me and only gave me less than half of that promised bit

There is only so much I can take before I disregard their service all together because of theri lack of response

[foggy nymph]

@tranquil rapids Honestly, i havent even gotten a sponsorship offers, and i deff meet all the requirments. but somehow my friend who started last week has like 10 different offers. been 5 months with me streaming 5 days a week and nothing

[tranquil rapids]

#community-helpdesk I’m not the best person to give you help my view is currently very very skewed.