general-chat

[balmy meteor]

Im so confused rn

[raw jewel]

@fast otter is it normal for sponsorships to go away after doing one?

[upper jacinth]

They usually come back in a day or 2

[rotund karma]

Hey, my custom chat commands aren't working. They're up and available, and they were working previously, but now whenever I type one in, nothing pops up

[mellow yoke]

All my sponsorship offers are gone 💀

Also, for when they come back, is there a way to get higher offers? 🤔

[upper jacinth]

No It’s just whatever they offer

I’ve seen it a few times depending on how many followers you have the bigger offers you get I believe

[mellow yoke]

I have 1.6k followers. Sometimes getting offers of 4k. Other times of like $400

And anything in between

[upper jacinth]

Just must be what it is then

[fringe basin]

i wanna add my logo to a elment

and need help it says error

[raw jewel]

Followers + avg viewers + hours streamed

[mellow yoke]

That it? No other criteria?

[mellow yoke]

Was this confirmed or just speculating?

[raw jewel]

It’s what I noticed passed year

[mellow yoke]

I see. Maybe I should stream more hours. My hours dropped and so did the amount I was offered..

What's the highest offer you've ever been given? If ur fine with answering.

[raw jewel]

Let’s take this to DMs.

[mellow yoke]

Kk dm me

[minor solar]

hey i need help

[outer vessel]

good shit @tough hinge

[tough hinge]

Thank you Mr. @outer vessel

Big fan of you honestly

[outer vessel]

give fanny pack?

[tough hinge]

Sorry, legends only

But you'll get there soon kiddo

[fast otter]

I can't even get socks out of them 😛

[tough hinge]

WORKING ON IT

TRUST ME BRUV

[fast otter]

[slate vault]

Is there a way to track donations on a charity stream to an outside website? For example, you are doing a charity stream for someone who has a go fund me page, but you want to track who's donating to that go fund me site?

[quiet dew]

Hi! Does anyone know how to edit my chat overlay properly?

I have a very basic one and can't find tutorials anywhere. The chat/text just come up on stream and it's hard to read

[fossil cliff]

hey why i can't log in to SE it's show my twitch avatar loading and never open the dashboard ?

[true hazel]

yes sir, what exactly do you wanna do?

[quiet dew]

I really appreciate the reply but I just ended up buiying some package and it did it for me when I imported LOL

[true hazel]

ahh i see hahaha

just make sure the overlay for each scene is at the most bottom and the rest below it. depending for a camera for example this is the only thing needed to be behind the frame if its a whole scene as such

anything else is then easy to layer upon each other

[river heath]

is there a reason why streamelements doesnt recognize facebook share and star sends ? only like is recognized by the alerts and events

[tulip pagoda]

Honestly so confused on how to fix this

[fast bough]

Do these buttons ever work? They never light up during my stream, and when I try to use the play ad option, it makes the activity feed window go blank. I've had twitch affiliate status for almost a month.

[past shell]

@fast bough ⤵️

StreamElements menu, on top of OBS > Logout > Login

[true hazel]

Only id you have in the settings on twitch itself to activate manually the ads. Under your monetization you can choose your ad settings and if you want them to be set manually aswell, then it should work, at least for me it does

[true hazel]

Do you have the correct measures for the sizing of this overlay? Aswell as when you add the browser source into obs, do you enter them correctly?

[solid kayak]

Ok, so there's multi-chat now.
Question: how do I add Youtube, Kick, Instagram and TikTok now to this 😄
(Using "Social Stream" atm, which is a bit limited, but nice for the viewer)

[balmy meteor]

I need help from a staff member ASAP

[pseudo hull]

If this is regarding your open ticket you will need to stick there for answers as staff is unable to assist outside of it.

[simple pelican]

hi, does anyone know why my merchstore wont show up on streamelements?

it's just loading. I opened the store about 12-15 hours ago. and haven't been able to load more than this since then

[past shell]

@simple pelican ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[shell sable]

I have the same issue.

[rare flicker]

working fine for me
have you tried doing a hard refresh?

[simple pelican]

yup

this is the email i get from se when my merch store is ready. and it just keeps buffering

[rare flicker]

hm, maybe it's best to create a support ticket then

[ivory zenith]

Hello, I stream on obs. But have no connection with the chat. Did change my twitch name. Is it because of this?

How to fix this?

[rare flicker]

have you tried logging out and back in?
Settings => Stream => Disconnect account
After that, just login again

Instellingen => Stream => Account loskoppelen *

[ivory zenith]

ja heb ik gedaan. Yeah did this. My chat is back. But this widget with showing me the followers, recent raid, viewers and stuff is gone.

[rare flicker]

als je inlogt bij Streamelements, en dan rechtsboven op je profielfoto klikken, dan nog eens, en dan "channel settings"
Hier moet je nieuwe naam ook staan.
Als die er niet staat moet je effe onderaan op "add twitch channel" klikken en hier ook eens opnieuw inloggen

[ivory zenith]

heb hem 🙂 geen idee hoe maar als mij dit weer gebeurd, gebruik ik jou stappenplan.

[winged knoll]

Hello I have a question and I've tried to look for the answer online with not much success. I use streamelements with OBS Studio. When I add an alert element to multiple different scenes, the same old alert replays every time I switch a scene. Any ideas how to fix this? I'm using "Add Element" to the new scenes.

[past shell]

The default resolution for StreamElements overlays (theme and custom) is 1920x1080. Please add them in OBS at their full resolution and use CTRL+F to fit to screen if necessary. You can then downscale your stream in OBS settings > Video if you'd like https://i.imgur.com/6bWXxjR.png

[pseudo hull]

Make sure the next to bottom option is checked.

[winged knoll]

👍 Testing

That's it! Thanks!

[modest apex]

Does anybody know if there's a way to integrate streamelements activity feed for twitch with the activity feed for youtube?

Also I am wondering if StreamElements has any plans to integrate with TikTok at all, as it would be nice to have all my alerts going through one single platform

[pseudo hull]

As we currently do not support multistreaming we do not support more than a singular platform's activity feed.

[modest apex]

Is that something y'all plan to support in the future?

[pseudo hull]

It's on the "list of what people want" but that's about all I know.

[modest apex]

Thank you

[ivory zenith]

I hear the voices all the time...in my mind...

[jaunty widget]

[ivory zenith]

I hear the voices all the time...in my mind...

[fast otter]

I am not a lawyer or a tax expert, but above a certain amount I believe you do.

[calm marsh]

hello i cant send a ticket but i have a problem. i cant download my cash reports

[fast otter]

What issues are you having with the ticket system?

[winged dirge]

I’m just wondering why stream elements commands on my end aren’t showing on OBS?

[past trench]

hello

hello

[fast otter]

Please don't spam the discord.

[past trench]

i can do whatever i want

[fast otter]

You cannot.

[past trench]

yes i can

you are not going to control me

[fast otter]

sighs

[past trench]

what a nerd

https://tenor.com/view/flash-michael-scott-the-office-funny-gif-14809826

this chat is so boring ughh

[digital badge]

greetings one of my friends just got her affiliate but SE is not showing subs is there something she needs to do on SE?

[elfin cypress]

can anyone help me with an chat overlay i wanna make it look like the ios i messages

[minor solar]

hi how do u edit a command dirfet in chat with stream elements

[past shell]

You can add, remove and make changes to custom commands in chat with !command/!cmd flags:

!command add (commandname) (commandresponse) - allows you to add a new custom command
!command remove (commandname) - allows you to delete a custom command
!command edit (commandname) (commandresponse) - allows you to edit an existing custom command
!command show (commandname) - allows you to see the raw response of a command before variables are used
!command options (commandname) -(flag) - allows you to change settings for an existing custom command

More information here: #helpdesk-twitch message

[carmine grotto]

.

[shut rampart]

google very clutch especially when it comes to tax dodging

[trail swallow]

Quick question, can you set a TTS character-/word-/time- Limit for bit donations in your Overlays?

[drowsy oriole]

Hii all. just new and wanted to say hi to you all 🙂 how is everyone doing today?

[placid dew]

Hi! Anyone know how to reset to 0 (zero) this goal widget? I previous use this with 200$

[past shell]

To reset goals:

• from the Overlay Editor > Session data on top right (monitor symbol) > Goals tab > reset progress of desired goal
• from the Dashboard > Activity feed on the left > Widget data on the right > Goals tab -> reset progress of desired goal

Note: Goal widgets (progress) only counts up and doesn't go down automatically, if you lose followers/subs.

[placid dew]

Niiice

[onyx narwhal]

Good evening, is to see how do I do to q the bot continues to function normally, as I gave timeout and the page I get that I have q remove the BAN, which already removed. I look forward to hearing from you, thank you.

[past shell]

@onyx narwhal ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[slender sand]

I'm bored anyone online

[edgy pilot]

Is SE.pay available for Europe?

[sturdy juniper]

How can I fix this or do I have to fix this

[past shell]

@edgy pilot ⤵️

SE.PAY is available for streamers who are at least 18 years old, with bank account under their name in one of the following countries, and have at least 101 followers (Twitch/Trovo/Facebook) / 101 subscribers (YouTube):

Austria, Australia, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland, United Kingdom, United States.

If you meet these criteria and don’t see SE.Pay, let us know.

For information on SE.Pay payment methods, their fees, and settlement times see https://streamelements.com/dashboard/tipping/fees

[edgy pilot]

not available for my country

[knotty canyon]

Yo what number of days of watchtime is a month?

[fathom hemlock]

hello guys

i am fantastic

i am gay

[simple pelican]

pls ban the account @s0mcs. dming people trying to scam them
trying to scam me right now
impersonating another streamer saying he is going to help people grow etc

[shut rampart]

and people have been saying that the kanye that comes out in public is a body double

[ivory zenith]

Hola

[static wagon]

Hello friends, is there a way for users to make a clip with the command, "!clips" but have their name appear?

That is, it does not appear that the clip has been created by a bot, but with a command, once you search for it, it appears which user created it and that they can name the clips such as "!Clips Streaming good"

Could you help me please?

[fickle fiber]

Hello

[hexed sleet]

hey how do i make it so the overlays stay on my stream

[onyx viper]

Starting here (if this is the wrong channel for this kind of question just let me know): Can i use streamelements to feed multiple chats into one chat widget? If now, does anyone have a suggestion for how to do this to use with a browser source in a program like OBS or eCammLive?

[pseudo hull]

With SE? No.

You can use this though https://github.com/steveseguin/social_stream

[weary wyvern]

that looks super advanced, nice link

[sand raven]

Hi everybody! New here, what's up?!

[snow wolf]

[fiery spear]

[wise cloud]

welcome!

I'm doing ok, just trying to sync all of my calendars. Didn't seem to work so google calendar it is haha

you?

[fiery spear]

it's the one the only telomina

[queen geyser]

hi guys

what do we talk about in this server

[somber pivot]

nothing much

[somber pivot]

what about you?

[viscid bloom]

any streamers know anything about G2A.com website?

[fast otter]

Sponsorship issues require a ticket.

[terse thunder]

i cant send message in ticket

[fast otter]

You're not supposed to type in #submit-support-ticket

[terse thunder]

where do i do the !ticket thing

[fast otter]

Read the directions in that channel.

[terse thunder]

oh the video lied

[minor solar]

Hello

There is a problem, ive been having so lateley, I have been trying to edita command in the chat and iiit doesnt edit it for me,

Can someone please explain what to do?

[ivory zenith]

Hola

[karmic nymph]

Most likely you only need to login to your streamelements dashboard, it should work after again

[bitter tree]

hey, why isnt my overlay updating. i did mess up something, now it just shows blanks spaces for new follower...

[lucid berry]

@tough hinge if it's not in line with the rules you are welcome to delete

If it is OK I would like to post this here given that it is in regards to a conversation that I read and messages that I am getting

first and foremost I want to apologize I don't accept messages unless I am forewarned in advance and I have a connection with the person I don't even let my discord community message me

So in regards to the sponsorship thing where a lot of us are having problems I'm going to start by saying I don't have the same problems as everyone else maybe a few other people because I have noticed that but I don't have the same problems as everyone else there is not been one sponsorship that hasn't paid me I have been paid from every sponsorship This is why I greatly appreciate the service because without it I wouldn't be able to grow my community I know that some people use the sponsorship money for other things but that money goes directly to my community so for me is very important for my growth and my continued improvement as a creator.

I will say that the issue that I have as of right now is that I haven't seen a sponsorship in almost two to three months and there are people that just hit affiliate and they see more sponsorships than I do now what I was told that I would get a better response from Twitter I messaged them and they told me that they have nothing really to offer and I just accepted that what I'm trying to do right now is continue growing as a creator though I don't have that funding anymore maybe I can see those sponsorships again. Another thing that I will say is I have had some sponsorships where people do them and it doesn't count but me being me personally I just kind of let those slide yes it does take a bit of those that support me time but I try to make sure that even if it doesn't count I try to reward those that support me because not only do they support me but they're also supporting the community that I am trying to grow. If you have any other questions I will do my very best to answer them but that is my take on the situation as of now granted I have read everyone's comments towards them and I do understand the upset and frustrated people's point of view so hopefully we all get this resolved soon I know it's taking a toll on everyone

I got a better result from their twitter messages but please be calm when messaging them remember they are people to

[covert heart]

hi how can help me? i have one custom command per timeouting one of my chat today this comand don't work? why?

[raw jewel]

@tough hinge we need another stream fr!

[tough hinge]

Hey! I will pass this along to our Sponsorship Team to see if there is something we can do about this. I nkow there is a whole process as to what creators get selected for which campaigns. But I'll see if I can dig into this for you!

Otherwise, reaching out to our support team might also help as well! You can either open up a ticket with them for more information, or email them [e-mail]

[tough hinge]

Next Wednesday 👀

[fiery spear]

[fast otter]

https://tenor.com/view/leaked-gif-26384647

😛

[raw jewel]

one more thing @tough hinge whats for the next months spotlight?

[fair glacier]

how do i use streamelements on obs

[lucid berry]

I've tried that I just recieve the generic response everyone else gets but if you able to find information please message me

I don't work for the company so I can't tell you how to feel I can't tell you if something is wrong or not I can only speak from my experience so I am sorry that you feel that way but yes unfortunately well in my case fortunately from my experience I've yet to encounter that problem but I welcome you to even post your story on Twitter and let other people know just in case they run into the same problem if at all possible it will be awesome if you did decide to do that that you tagged me in it because I would like to hear your side of the story one day I might be in this situation and I would like to follow you if you decide to proceed with this journey therefore if other people could also see what steps to take when in this predicament

[misty tinsel]

Has anyone had the streamelements leaderboard stop updating gifted subs? My one hasn't updated in a couple months

[stable raptor]

hey is anyone else getting emails from StreamElements about Campaign Offers?

[raw jewel]

🙄

[rare flicker]

why would they pay people to spend money anyway

[mellow yoke]

Honestly I don't trust hello fresh. I have heard, what must be, 30-50 individuals complaining about incorrect payouts..

Not sure why streamelements continues to partner with them after how many complaints about hello fresh.

[mellow yoke]

I do. I've been paid each time.

Doubt it. I get payouts of thousands of dollars. If they were going to only pay "some" they'd pay the lower earning payouts lol.

I don't work for them, I have no reason to lie. Lol.

If they haven't paid you, contact support.

They have their own lives. Sometimes they take a while.

When did you contact em

[lucid berry]

I wish you luck I'll be following your journey

[wraith wharf]

is there a place I can look for help setting up an overlay

[unique parcel]

why sponsors ?

[gleaming island]

hello everyone i need some help

i wanna try to put both twitch and youtube into the activity feed, how can i do it?

[pseudo hull]

That is not possible. We only support singular platform activity feeds.

[gleaming island]

okay thanks

[raw jewel]

They probarbly get lots out of it

[simple python]

I'm doing it this once for a free box+extra paycheck this month tbh

if only all the sponsorships werent mobile games tho

[mellow yoke]

Still weird considering how badly it damages their reputation. And how it leaves them open to lawsuits.

These sponsors r legal contracts. Streamelements surely can be sued for hellofresh scamming? They're taking a pretty big risk.

[simple python]

5/9 of my sponsorship offers are mobile only, the rest are both

[rigid hill]

damn they stole your money

[rigid hill]

the crappy mobile games are the worst

[raw jewel]

They could slide it off just like they are saying lots of the accounts were qualified, that’s what they did to my last sponsorship

[mellow yoke]

They have to provide proof or you could still sue them.

[raw jewel]

this is the reasoning they gave me

[mellow yoke]

I'd threaten a lawsuit and demand proof tbh.

[raw jewel]

i told them i could provide proof and stuff since I did a giveaway and only people that did it could enter and needed to send me proof, but SE didnt want the proof and just said couldnt validate it

[raw jewel]

bit extreme for $200 USD haha

[simple python]

still 200 bucks earned but witheld

[mellow yoke]

If they take off $200 each time then thsts. What. $2400 a year? $24000 in 10 years?

[raw jewel]

before they updated and added 2 they did I had 8 sponsors, after they added the 2, i havent had a sponsor for past 3 days, not a lot of time so far so havent brought it up but yeah

[mellow yoke]

Honestly I've not had rly any problems with em.. I've had missing events sometimes but that's it rly

[simple python]

for anyone who's done the "eat ur hellofresh meal on stream" and usually dont show your face how did you do it

[raw jewel]

I dont think they have a fault in this, besides I just dont think they care enough to find out the problems for us tbh

[simple python]

im wondering if they'll accept just pointing my webcam at it and talk about how it tastes/how easy it was to cook

[silent aspen]

where is the widget share channel?

[fast otter]

#widget-share

[half spade]

when did this multi chat window come out on SE.Live ?!

[pseudo hull]

What do you mean?

[half spade]

when I go to the docks for stream elements there is a multi chat

[pseudo hull]

Screenshot?

[pseudo hull]

Um... mind screenshotting the bottom right corner of OBS for me?

[half spade]

do you not have this ?

[pseudo hull]

I do not and need that info to ask about something internally.

[old merlin]

hi

[simple python]

Tbh I'm half annoyed that last time I took a HF sponsorship they just cancelled all of them out of nowhere, said they'd pay for any conversions because the code they gave us just didnt work
and then said they'd reinvite us
and never did, had to wait til the next sponsorship wave

[cosmic lark]

Hello .
Maybe it's strange to ask this question here, but does anyone know if it is possible to get back their follower details if you happen to unfollow someone.

[worldly sedge]

hello, why ${channel.subs} showing 0 subs even when someone has a subscribers?

[sour wadi]

Can u not stream off ur phone using streamelements? I want to stream a game with alerts but I can only use my camera

[rugged pasture]

Hello there 👋 !

I'm looking to start streaming for the very first time soon with a tight budget, and I was wondering if it would be possible to use StreamElements to create a Scrolling Goal List Widget from scratch that can function like this premium option does?

https://www.etsy.com/listing/1442684255/goal-widget-scrolling-subathon-goal-list?ga_order=most_relevant&ga_search_type=all&ga_view_type=gallery&ga_search_query=twitch+subathon+template&ref=sr_gallery-1-2&dd=1&organic_search_click=1

[fast otter]

#dev-chat

[rugged pasture]

My apologizes. Should I repost my question in the dev-chat channel?

[fast otter]

Please. I'm sure someone would help you write it, but getting someone to do it for free likely won't happen.

@sour wadi Please don't DM random people without asking.

[sour wadi]

@fast otter ok

[rugged pasture]

I see. I understand. Thank you for the clarification.

[sour wadi]

The ticket bot doesn't register my email I have under my SE account

[fast otter]

You can update your email here: https://account.streamelements.com/profile

[sour wadi]

If anyone Knowledgeable would like to chat with me for a minute or so and help me resolve my problem with SE on mobile Id be appreciative ab it thank you 👍

[fast otter]

#community-helpdesk is a better place to ask for help. Make sure to include as much detail as you can.

[sour wadi]

@fast otter will try thanks

[wise cloud]

Valentines day has officially started in some time zones
Happy Valentines!
Any special plans?( ps.playing or streaming Tomb Raider Remastered, Skull and Bones or any other fun games is a totally valid plan)

[simple python]

Streaming monster hunter rise for Val day

[weak zinc]

does anyone know of a way to install an older version of SE Live? It stopped working for me once the manage elements feature was added (whatever version that was). Went through the helpdesk and was told that the plug-in "vertical-canvas" was causing it to not work - I do not have a plug in with that name installed

[simple python]

Fuck me I've had like 3 different completely random accounts add me and I've not been here for a day

@sharp raven go away

[sharp raven]

Wdym? @simple python

[simple python]

Adding me out of nowhere no message beforehand 0 shared friends

[sharp raven]

Okay sorry for adding you

[simple python]

3rd person today what do you want from me

[sharp raven]

I thought you where nice guy to make friends with

[simple python]

We've never spoken

[sharp raven]

I'm sorry

[mellow crypt]

Read the agreement before you do a sponsorship.Their agreement protects them very well, and also the yare not obligated to say the reason why it got cancelled, all I know is they kept all the money I generated for them.

and I got $0 for streaming the game, which was supposed to be $500 so.

[burnt summit]

omg do these people ever respond to tickets?

[pseudo hull]

You trying to make multiple tickets doesn't help.

[burnt summit]

so just get ignored huh?

[pseudo hull]

I didn't say that.

You need to input the information the bits requests of you and staff will assist you when they get to your ticket.

[burnt summit]

ohh so just get ignored.. ohh ok!

[rare flicker]

they will reply, just grab something to snack

[mellow yoke]

Whens the next load of sponsors coming? These current ones are kinda...bad

[pulsar scroll]

hey all, just wanted to ask a quick question. Is there a way of finding SE's template sounds? I accidentally removed the default.ogg sound for an alert and now I don't know how to get it back. Thank you!

[pseudo hull]

@pulsar scroll #helpdesk-twitch message

[pulsar scroll]

oops, my bad, thank you

tbh it seems like a really shortsighted decision not to have just a template asset tab in the editor itself, but thank you again!

[mellow yoke]

Does anyone know alternative ways to get sponsored? Other companies? Etc

[pseudo hull]

Before you ask

If it is wav then you need to change the format

[pulsar scroll]

it is an .ogg, though? Is SE drunk? I'm trying to move my alerts over from Streamlabs to SE since I heard a lot of good stuff about it, but I gotta say, I'm having a lot more issues with their editor

[pseudo hull]

Ah

Try mp3

[pulsar scroll]

It's the one I downloaded form the post you linked. I'll try changing the format to mp3

[pseudo hull]

Ohh

Default.ogg defo should work. The others won't.

[pulsar scroll]

It's the only one I'm trying to upload, and it keeps giving me that error message

[pseudo hull]

Is that before or after you do it?

That automatically shows like that on open.

[pulsar scroll]

this is driving me up a wall lmao

here's a webm so you don't have to download a video file

Tried converting the file to .wav and I got a "Failed while uploading file" error in the lower right corner

[pseudo hull]

Nonono

[pulsar scroll]

Converting to .mp3 seems to have worked finally. Holy crap, this is a roundabout way of doing things. Please just add a default assets tab in the future

[pseudo hull]

Wav won't work

[brisk turret]

Does anyone know why text scrolling doesn't work when it's turned on? streamelements

[gusty fog]

Good afternoon, can anyone tell me where I can send the video to participate in the competition to defeat Boss Cocolia?

[rugged pasture]

Question - if you own two Twitch accounts, is it possible at this time to create widgets with a Stream Elements account that is logged in with one Twitch account, and then utilize these widgets with a completely different Twitch account?

[sinful birch]

hi guys

who knows more about blogging

[south wharf]

Hello one question i have a friend and i have full control on his streamelements dashboard and the activity feed is not up to date the last sub is from the 28.12.2023 but he already got new followers and yesterday he got a raid and thats in the activity feed can someone help?

[fast otter]

Channel name? No links.

[south wharf]

Frederik_Flash

[south wharf]

Last follow ist 13mins ago but i doesnt show up on the activity feed

[fast otter]

have them log out of SE and log back in

[past shell]

Please logout of StreamElements at https://streamelements.com/logout and then login again to your account (Twitch/YouTube/Facebook).

[south wharf]

Ok

[hushed socket]

SE trying not to have the worst API ever challenge (impossible)

[flint geyser]

Am i crazy or was there a pop up that would help you customize banners through streamelements? But I can't find it anywhere

[honest arch]

Anyone having issues with alerts suddenly not playing?

[honest arch]

Are you referring to the 'overlays' where you can set up different alerts with sound, images, etc?

[fervent kiln]

Are there any plans to get Kick support working?

[flint geyser]

i could have sworn to God it said banners as in like the tip banner or the stuff that goes under @honest arch

but idk if it was regarding their fiverr partnership thats like the closest i could understand

[pseudo hull]

It's a waiting game on them. Nothing anyone outside of them can do anything.

[narrow falcon]

I'm making a custom bot name, but every time I use it, it still shows as StreamElements. I tried redownloading OBS and SE Live, but that hasn't fixed the issue. When I try to set up the bot name through OBS itself, I get a black screen as the preview for the browser window. Sorry for spam. Any tips are appreciated.

[pseudo hull]

SE.Live is not required any more. 1 sec.

https://support.streamelements.com/hc/en-us/articles/10474519540754-How-to-Setup-a-Custom-Bot-Name

[honest arch]

Oh! are you speaking about panels on your twitch profile?

[narrow falcon]

My email was not verified for my bot. It works now, thank you.

[flint geyser]

@honest arch yeah

[ivory zenith]

I'm currently having this issue with the subs alone. Tried logging out and logging in and still didn't fix.

Did you find a solution?

[south wharf]

Logout and login fixed it

[ivory zenith]

dang, did that and it didn't fix it for me. did it both in browser and SE.Live

[burnt summit]

is there a way to give out merch by codes or pre pay for them?

is there a loyalty option somewhere for youtube accounts? or another bot we can use with this?

[pseudo hull]

@burnt summit
No.
No.
Can't answer that.

[burnt summit]

booo

[pseudo hull]

The 2nd one is a hard no due to restrictions not making it viable for us to support.

[burnt summit]

maybe one day... hoping streamlabs doesnt keep this monopolized for very long cuz they are killing it compared to the rest right now... Trying to find other options

[winged roost]

@modest fulcrum I'm truly sorry for pinging you but it's just to let you guys know that rescue193uk is joining random servers and dm'ing people. It's a bot and always sends the same messages. I banned the account from the Nerd or Die Discord and the account is here as well

[modest fulcrum]

Thanks for the heads up! I'll forward this to the relevant people!

[winged roost]

Thank you and once again appologies for the ping

[keen lance]

Does anyone know how many Alerts and Variations can you have for YouTube and/or Twitch?

[pseudo hull]

There isn't a numerical limit persay but after a undetermined amount of variations it will simply fail to save if you use the overlay editor.
This doesn't happen in Elements.

[keen lance]

thank you.

[fringe charm]

I just hit affilate!!

[valid siren]

Hey Valsis, could you DM me some screenshots of those messages? Thank you! 🙏

[winged roost]

I already closed them but it was literally "hey bud would you be interested in doing a charity stream this weekend?"

I got this message last week ... and today

I ended up turning off dm's from this server and even NoD to avoid these dm's

[pseudo hull]

How will I be able to troll my favorite NoD mod now with their DMs closed?

[winged roost]

how am I your favorite?! what the wha?!

[pseudo hull]

All the fellas be overrated.

[winged roost]

LOOOL (delayed reaction cause.. .turtle mode)

[winged roost]

I have the best gifs anyway

[pseudo hull]

https://tenor.com/view/definitely-maybe-romance-comedy-ryan-reynolds-yep-gif-5008341450946414225

[valid siren]

gotcha, no worries, thank you!

[modern lintel]

idk where to put my question but is there anyway of fixing my mistake. I left a sponsorship by accident trying to fix the browser overlay that wasnt appearing for genshin impact

[fringe charm]

Hiya,
I am doing the onboarding to be an affilate! I am stuck on the interviews for tax as I don't know who to put for the TIN (i am outside the us) I am U18 so idk who to put, thanks (probs wrong place to ask)

[tough hinge]

Hit up our Support team!

Opening up a ticket here, or email [e-mail]

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[tough hinge]

This can apply to you as well, as I'm not sure!

[faint flower]

Hello, im having a new problem. I cant upload 3 audio files to StreamElements, i tried uploading as Wav, Ogg and Mp3 and this 3 files are not uploading, it says this message: "Failed while uploading file"

[desert fern]

Hey guys! I wanted to ask about the Honkai Star Rail Sponsorship about the Cocolia Boss challenge. Does the challenge need to be done on a new account or can I do it on my main Honkai Star Rail account? Thanks

[torpid marten]

is there anyway you can get new sponsorship games like I always get the same 3

[warm flax]

yeah

you can ask ChatGPT for guidline
nice to meet you here mate

[velvet pumice]

Crazy? I was crazy once. They trapped me in a room. A rubber room. A rubber room with rats. Rats make me crazy.

[winged roost]

I had the same exact issue.... I had to conver the wav files to mp3 and they got uploaded like that

[grim narwhal]

Suuuup

[rigid hill]

no cause stream elements always higher the same shit companys

[manic reef]

Hello is the streamelements Facebook app down?! i cant log in OBS or in the WEB site ? 🤔

[jolly light]

same with me, i can't login. it only shows "Error Accessing App
We're sorry, but the application you're trying to use doesn't exist or has been disabled."

[manic reef]

yes its that i just didn't report because was in my mother language

[autumn moss]

the reset session data is not working, ive been reseting it since yesterday but the all time session's still there. anyone having the same problem?

[manic reef]

something is going on?! let the team wake up to solve it, i will wait 🙂

[pseudo hull]

@jolly light @manic reef Could either one of you record a video trying to log into the website showing that error?

Along with the link that you're redirected to.

You can DM me both as well.

[jolly light]

@pseudo hull sent you a message with recorded video

[pseudo hull]

And passed along.

@ivory zenith You good now or am I gonna have to bonk you again?

[ivory zenith]

Im good I swear im so sorry

anyone know how i got hacked..? i turned 2fa on and changed psw.. will it happen again?

[pseudo hull]

You either clicked one of those stupid links from someone in a server/DM or your session got hijacked.

But assuming you don't do either of those again then it shouldn't.

[onyx lily]

hello how to setup se as !so to work like twitch "/shoutout [username]" where show in chat tab to follow? curretntly wound only Check out and follow ${1} at https://twitch.tv/${channel ${1}}

[raw jewel]

Been checking if my sponsorship offers were gonna come back everyday for week still no luck :( id it like this for anyone else

[rugged pasture]

Hi, is there anyone online who is free to talk at the moment?

I've got some questions about Stream Elements that haven't been answered yet.

[kind dove]

I can't connect a chatbot for YouTube, I've already tried all the methods, no commands are entered in the chat

[past shell]

To set up the bot for your YouTube stream, please follow these steps:

1. Make sure your stream is public. The bot cannot join a private/unlisted stream.
2. Your stream must be live for the bot to join the chat.
3. Go to https://studio.youtube.com/, click on Settings > Community and add https://youtube.com/c/streamelements or https://www.youtube.com/channel/UCjerlCIbLPQwSnYlClkjDXg as a Moderator.
4. When live, be sure to look at Live chat instead of Top chat, as Top chat will hide the bot messages.

[kind dove]

manually added a bot to the moderators

[kind dove]

this method did not help me, even the streamelement account was disabled

[rotund bronze]

Hi

[frank summit]

Guys I had a clip command for streamelements.
But now they say the token is invalid. Does anyone know a command that does the same trick? To let my chat use !clip

[north cosmos]

Howdy!

Been working on getting my setup setup. Here after looking into StreamLabs and finding out about their history.

[west bay]

Is it normal to stream for 5 years and not average over 0 viewers?

42 hours a week

[fallen pawn]

Yep same for over a week after finishing the last one 😦

[somber crypt]

you’re not alone mate, i havent received any offers since December and it’s nearing March already. it’s a bit frustrating knowing ive been doing my regular stream everyday and still haven’t got anything at all still

[wild heart]

same!

[ivory zenith]

Hello

why my streamelements didnt work good , even in dashboard didnt show who subscribe and even the alert didnt show up

[peak karma]

doing a sponsorship and after starting the thing i cant find my code for free stuff in the game anymore, the code to give my followers... how do i go back and find that promo code

[unique echo]

Hello everyone

[raw jewel]

Wanna create a twitter post then we all rage streamelements and repost? Thats the only way they gaf it seems

[raw jewel]

Read the msg above

[ivory zenith]

hi

[west bay]

W stream

[drifting solstice]

can somebody please help me with my sponsorship payment?

[tawny flax]

Can you only change your bot name once? I changed it and it won’t let me change it again

[past shell]

@tawny flax ⤵️

You can choose a custom name for the streamelements bot using the following instructions. https://support.streamelements.com/hc/en-us/articles/10474519540754-How-to-Setup-a-Custom-Bot-Name

@drifting solstice ⤵️

Sponsorship questions can only be handled with the ticket system. Please type !ticket sponsor support in #community-helpdesk and follow the instructions from the bot.

Attempting to open multiple tickets will not quicken staff response as they are handled in the order they are received.

[pseudo hull]

@ivory zenith Do not ping staff. The ones you mentioned are not support and cannot help anyways.

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[ivory zenith]

Alert and drashboard didnt work somebody know how i do it showup on yutube?

[ivory zenith]

Come On Vc

[pseudo hull]

No. You need to follow the bot instructions above for a ticket.

[white rain]

Anyone having issues with streaming on Facebook right now?

[ebon spindle]

Yep, I can't login to FB

[cobalt mortar]

same here, can't login to FB.

[white rain]

Glad I'm not the only one but man does it suck.

[magic valve]

hey i have problem with sponsorship do i create normal ticket?

[waxen widget]

how to solve this?

[azure glade]

i gotten 2 offers from a mail that is StreamElements Sponsorhips does anyone know if it is a scam or not

when i click the offer i get on a website where i have to log in to my twitch account

[mellow yoke]

Heyy I ended one of my sponsors early to do a higher value one (puzzles and survival) and as I pressed accept. All of my offers randomly disappeared. Can they be put back please so I can accept it? Thank you!

[wooden gust]

having the same issue

[mellow crypt]

I did mine, it got canceled and I did not get even 1 cent

[azure glade]

ok probably scam then

[mellow crypt]

and they keep the money 😂😂

[rigid hill]

Hey everyone that’s having issues with sponsorships where you do the work and didn’t get any money dm me

[raw jewel]

Is streamelements not giving me sponsorships on purpose? Its been over a week and ever since they updated my request for my last sponsorships all my sponsors have faded and haven’t come back

[rigid hill]

yah theres alot of people that HAVE TEH SAME ISSUE

[heavy cradle]

Trace ID: fd936117fb043d505ceb4fc2621664f3

SE doesnt work on facebook anymore?

[pseudo hull]

It is a known issue the Devs are aware of.

[white rain]

Any news on the Facebook issues?

Still down as of right now on my end.

[clever plume]

Is the website StreamElements.com?
If so, legit.

[dry minnow]

does anyone know how to make ttsmonster work

[ornate lagoon]

hello to all streamers and non-streamers. The question is: Is there a design/ready-made Overlay chat like JChat so that when one user responds to another user, like in the Twitch chat itself there would be “↱ reply geekfreak: lollolo”?
Here's an example:

[sullen monolith]

Hello, could someone tell me why StreamElements commands aren't working for me?

[woven zenith]

There’s actually no way someone in here pretending to be jynxzi rn 😭😂

[west bay]

How do I connect paypal to Twitch

[fast otter]

https://www.twitch.tv/wallet

[west bay]

it just shows bit history and how much money I have in my twich wallet

[raw jewel]

What are the ways sponsorships are calculated?

[hard lodge]

viewers

[wispy scaffold]

Hello everyone I just want to warn y’all about this scammer going around trying to get your information and scaring you into thinking you’ll lose your account. He goes on your discord profile and sees if you have your steam account connected then screen shots your profile and comes up with this fake report. I talked to steam directly when I got the message and they confirmed it’s a scam. Please be careful

[stable cave]

Hi everyone! I need help with a tip goal. it is starting at my total amount ive earned since I began streaming but i want to make the goal starting at $0. Thank you to anyone that can help!

[ionic onyx]

Hi I have feedback on Mercury. Can we add a " add playlist " button under the " latest video " button please? That way we can send people to the playlist of the video they are watching 🙂

[dry minnow]

@pulsar raft this guy is dming people scamming dms

theres two @digital grail

[digital grail]

Did I ask you for money @dry minnow

Lol you are an idiot you need help @dry minnow

[lucid berry]

@tough hinge Question was I supposed to message you or you wanted me to send and email? I'm confused sorry

[quaint path]

hey... is anyone awake and could help me? my chatbot does not react on anything... thank you

[mellow crypt]

he's just gonna dodge your questions, just like he did with mine, been over 2 weeks I've been waiting this guy to dm me

[fast otter]

Don't DM people or send friend requests without asking.

[woven zenith]

There’s literally someone in here pretending to be jynxzi and he did dm me the other day

Idk if he’s still in here or not cause I blocked him but he dm me about a “channel developer” or something like that

[fast otter]

Taken care of.

[rigid hill]

you know how many people in here that are fake accounts or scammer like couple hundred atleaast

[rigid hill]

ok bot

[woven zenith]

W

[woven zenith]

sounds about right

[digital flint]

There is a cooldown between when a player reach the lvl 5 in Star Trek and the progress in StreamElements ?

[little nymph]

same and I haven't received any sponsorships in a month!

[broken bay]

where i can see issues with streamelements

[pseudo hull]

Anything needing support is done via !ticket

[simple ibex]

Is there a current issue with StreamElements? Not showing Activities! Relogged again still not working.

[ornate slate]

Same here

[full magnet]

Are you both talking about the activities of a streamer you mod for? That's where I have issues as well, but my own dashboard seem fine at least

[simple ibex]

No its my stream dashboard in obs and on the website showing nothing /on twitch dashboard everything works. Guess i have to unlink twitch and connect again?

[ornate slate]

Yeah, my own works for me, and all the ones I mod for are empty, but Sanni doesn't see her own either.

[random veldt]

Nothing working for me with SE at the moment, website or browser sources

[ornate slate]

Seems to be back for me/us.

[waxen mesa]

I have this now .. but I guess it's not that bad

[icy rampart]

how is streamelements alwayss broken men

no1 on my stream can dono

[lavish grove]

fr i cant use chat alerts

[tough hinge]

Our team is currently aware of the outage, and working on it!

#announcements message

[zenith verge]

good thing I made Tuesday an off day 😅

[chilly vigil]

since i hit affiliate none of my stuff has been showing up

[zenith verge]

it'll take some time probably

[lavish grove]

ok thank god my chat alerts have been broken for a few days ever since i linked my yt and twitch at the same time

[chilly vigil]

i know i been waiting :D, has been going on for like2 weeks tho

[lavish grove]

wait same so is it just an affiliate thing?

[chilly vigil]

ye alot of people have that issue but i havent written a ticket yet, hoping they fix it on their side but idk

i reset the bot multiple times :), followers dont come up but subs and raids do

[lavish grove]

none of mine show up

[ivory zenith]

so what 's down exactly?

mine is working fine

[lavish grove]

chatbot chat alerts

[ivory zenith]

oh

[celest pumice]

how do i change my username / profile picture on streamelements website?

[pseudo hull]

Based on your roles it would require you changing your username/picture on twitch.

Then log out and back in on SE.

[earnest quest]

Hi, just a general question regarding SE.Pay. I'm from Croatia and it is not listed as one of the supported countries for it. It says in one article that I can send an email with my stream info for the support to manually enable it . How likely is it to happen for non supported countries? Thanks

[pseudo hull]

That is not possible.

[lucid berry]

starting to feel that

[pseudo hull]

Anything involving Sponsorship questions must be handled via the tickets whether via the discord bot or the support email.

Dequat is not a support member so what he can answered would only be what he was given via support.

While he may have previously responded to individuals the demanding requests he is/was getting to reply with answer about a user situation have changed that.

If you do have any questions/complaints they must be made via the aforementioned ticket system.

[lucid berry]

If you're talking about my request my situation was a little bit I should say is a little bit different at first I had given up on understanding what was happened but he told me he would look into it and it's been a while so I was just curious if any information on it I can go up in a chat and find exactly the conversation for that

[pseudo hull]

I understand but there's only so much that can be done when you initially try to be nice to someone and people want it all.

Not saying you were one of the "passive aggressive" users.

[lucid berry]

Ohh I know I wasn't I was exact opposite but I was also getting messages so I had posted a really long response to some of the messages that I was getting and he responded to it offering to assist and I was like sure because like I said at first I had given up on it I get that it's a lot going on between both parties and also things behind the scenes so until some things straightened out I just accepted that I probably won't have any sponsorships until then but given that the offer to assist was there I was just wanting to know was there any information found if not it is what it is I can only do what I think is best which is to continue growing as a creator because I love this field

[lucid berry]

— 02/12/2024 1:58 PM that was where my post started I can't send the link to the exact post which I understand I do the same in my twitch channel

[odd laurel]

Hi, question here, how can i make SE auto update the total follower count on my overlay ? 🤷‍♂️ must be easy no ? it's annoying to always have to go to the Widget data to reset/update it to have a correct counter

[zinc ether]

@inner moth dont send friend requests to people you don't know please, especially since im not active here

[rigid hill]

im just gonna say it stream elements is shit

[raw jewel]

2 weeeks without a sponsorship, anyone else?

[rigid hill]

its been 5 months

[white rain]

Still no news with facebook getting fixed?

[fallen cargo]

I recently started using the !points in my chat and wanted to rename it. So I made a custom command for it because that was the only way I knew how to change the name. However, people aren’t getting any points when watching. Anyone why?

[lucid berry]

3 months

[lucid berry]

dear god i feel bad about complaining now like wow i didn't think people had it worst than me

[somber crypt]

3 months and counting

[white rain]

@heavy cradle have you had any luck getting into Facebook?

[heavy cradle]

No, not nothing. Still the same.🤦🏽‍♂️

[white rain]

Go figure. I've been checking when I can and it's the same for me. Sucks because I had big stream plans for Thursday but now I might have to cancel them or move to twitch

[raw jewel]

Feels like they cutting us out lol

[tepid sorrel]

Hello, I have completed an Ant Legion campaign and the day after closing it they send me a message that it will be revoked for non-compliance with the terms and when I ask in a good manner they tell me that they are not going to give me an explanation for anything. I was just asking at what point we have broken the rules and they didn't want to tell me. StreamElements owes me $2,500 and if it's not resolved the easy way I'm going to go the hard way but you're not going to laugh at me.

[past shell]

@tepid sorrel ⤵️

Sponsorship questions can only be handled with the ticket system. Please type !ticket sponsor support in #community-helpdesk and follow the instructions from the bot.

Attempting to open multiple tickets will not quicken staff response as they are handled in the order they are received.

[raw jewel]

Welcome to stream elements where they don’t gaf!

[brazen coral]

hi

[versed jolt]

I'm glad I don't stream professionally, because my god stream elements is always down lol

[brazen coral]

Hey

[static furnace]

Hey guys I don't know where to post this but I have someone who is using a content catalyst ( which in my head is the same thing as buying viewers or followers ) the person is part of the SE discord @elder prairie is the account in question how do we go about action and I dont take this up nicely this is buying your way to haveing a false community

And the fact that i am seeing @elder prairie and @raw geyser is really suspcious to me

[silent sorrel]

Hello

[raw jewel]

If they don’t have twitch linked to their bio just assume they arent the real person

[regal parrot]

hey, what is this server sorry? my friend added me to it but i dont quite understand it

[turbid glen]

Hey hey people, are there not any new sponsorships? Or is it just me?

[earnest quest]

Any plans to support Apple Pay/Google Pay for tipping?

[wind oyster]

is it possible to get the contests into a panel, so the viewer can see it visual down in the panel, what the current contest is=

why cant i see the chat on my SE profile?

[pseudo hull]

@fiery spear GG ya dingus

Assuming you've cleared it up already lemme know so I can have Rini unban you on the Throne server.

[past shell]

Congrats @dusky hornet on becoming a Support Heroes! For being very helpful and supportive to community members :rocket:

[white rain]

Another day with Facebook still being down? Any ideas on when it'll be back up?

[somber crypt]

you’re not alone welcome to the club. 3 months and counting of no sponsorship offered to me

[lucid berry]

I contacted them through Twitter, and they told me there was none at this time, but I've seen people with them so conflicted I wish it were an announcement on the subject matter.

[rigid hill]

its been 6 for me

[raw cape]

Alguém pode me ajudar? Quando tento abrir um Overlay para editar a página aparece "Uh-oh...
Overlay does not exist"

[left pawn]

is there a bug where when people donate

it reads their name and donation twice

[raw cape]

Tem como arrumar isso?

Sou totalmente iniciante nas Streams, se alguém puder me ajudar agradeço!

[tropic cedar]

Hey all, just a super quick question. I use SE for everything and just started multistreaming both Twitch and YT. Does SE have an activity feed for YT as well? Or is there a way to combine activity from both platforms in the one activity feed? Right now mine is just twitch as it's always been. Would appreciate the help!

[merry garnet]

Does anybody know why my activity feed isn't updating correctly on stream elements? I think this is causing it to not update on overlays. For example, stream elements says 0 subscribers yet I actually have 27 and it's not showing the recent followers/subs

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[woven zenith]

I get emails about sponsorships all the time

[nova plover]

Hey my Broswer Sources on StreamElements are down? Says No Healthy Upstream

[somber crypt]

lucky you, it took 3 months for me to receive my sponsorship offer today. i thought of giving up but yeah

[woven zenith]

I like SE but I will never use the overlay and stuff tbh I buy all my stuff off Etsy or something

[woven zenith]

Hm wonder why tho? Like I recently got a email about a sponsorship opportunity but last time I did a sponsorship from SE I made no money and it was with raid shadow legends

[somber crypt]

really? that’s weird. I’ll send you a DM

[woven zenith]

Alright

[dusky hornet]

Hello, have you tried logging out of the website and logging back in?

[dusky hornet]

Hi, when you switch SE account from Twitch to YouTube, have you tested if you can create an activity feed overlay?

[dusky hornet]

Have you recently changed your twtich name? Try logging out of the page and logging back in

[dusky hornet]

Can you send a picture to see the problem?

[hasty panther]

I almost get them weekly from "Call of Dragons", "Warpath", "Raid Shadow Legends" and "Starfleet Command"

But i never do them because it doesn't suit my audience and especially RaidShadowlegends is more a insult rather than an opportunity for my channel.

[stoic ibex]

Hi, I'm not a discord person and got difficulties with getting help. How I can contact someone from <@&189392204467404800> or @Support Staff. I'd like a direct contact
Your support ticket failed me, already sent 5 tickets. The topic of my problem is rule 9.4 (VI) of your TOS

[hasty panther]

Maybe using their email [e-mail]. But I see 9.4 is about prohibited content. How were 5 tickets not able to help with that?

[stoic ibex]

I know right...how they can be blind to 9.4. I've already sent many emails to <@&189392204467404800> , but I've never got anwser that's why I'm trying here on discord, but I don't want to bother them with PM's

[dusky hornet]

Hello, good morning / good afternoon, I would like to help you but I can't find the terms of service to see what your problem is

[stoic ibex]

Do you have access to the StreamElelemts tickets? Because I don't want to share here sensitive data

Long story short...There's a problem with some SE user who on daily basis harass people on his livestreams. He uses OME.TV to bully kids and sexually harass women. He's a misogynist who like to body shame women but also he's a homophobe and antisemite, he uses racial slurs on darkskinned people. That's his content...

I've been sending reports for five months, with hard proofs and evidence (videos) but <@&189392204467404800> do nothing with that problem. I think they don't see a problem in making money out of hate

[dusky hornet]

I don't have access to the tickets, but the user is here on the Discord server? I don't know about OME. TV, but if you have opened tickets, you will have to wait for if it violates any terms of service, to take some action

[stoic ibex]

Yes I've got opened 5 tickets back from october 2023 to january 2024, with proof of violating 9.4 TOS

[dusky hornet]

Did you check the email to see if there is any response? in the spam folder ?

[stoic ibex]

Yes I've got response but only automated replies. I'm starting to think SE don't want to touch that topic. It's weird...

[dusky hornet]

On which platforms does this problem occur?

[stoic ibex]

Youtube

[fast otter]

1. please don't @ the staff, it's against the server rules.
2. can yo ugive me ticket numbers?
3. you can DM me all the relevant details and I will forward it to the staff

[dusky hornet]

Well, then it's YouTube that you have to turn to

[fast otter]

^ this. If they're not using SE, there's nothing we can do, and we can't do anything about their youtube account.

[stoic ibex]

sorry for pinging I din't know i'll send you PM

[stoic ibex]

the problem is he make's money out of that behavior, no donations = no problem

[dusky hornet]

@stoic ibex As I said, you should go to YouTube support since that's where the problem occurs

[stoic ibex]

He lost like 3-4 youtube channels already it doesn't stop him from creating another one. Also, that behaviour is against SE TOS (9.4 VI)

[fast otter]

Please continue this in your tickets or DMs. There is nothing anyone in #general-chat can do to help you.

[stoic ibex]

Sure, I'll. Just wanted to explain it's not only Youtubes problem

[dusky hornet]

I understand that it goes against SE's terms of service but the competition of the problem is from youtube, i.e. from google

[dusky hornet]

If the issue occurs on more platforms, you'll need to go to the support of the platform where that issue occurs

[stoic ibex]

He got banned from like 6 tipping platforms, only StreamElements is the last haven for "Trash Streamers"

I wanted to paste link, but it's not allowed if you want to know what's trash streamer google: ‘Trash streaming’ is a disturbing YouTube subculture where streamers get paid to broadcast abuse

[dusky hornet]

it seems like you're chasing him around the platforms to try and get him blocked from all sides, you shouldn't disparage SE because they haven't taken any action on your issue yet.

[dusky hornet]

I repeat the same thing, go to the support of the platform that those transmissions occur, if it is YouTube, go to the support of YouTube or Google, or file a complaint at the nearest police station you have

[stoic ibex]

I don't see nothing wrong with fighting cyberbullies who stream socially pathological content. Guess who's letting him ear money out of that?

[dusky hornet]

I repeat that I think you are wrong to the place where you are complaining about the actions of another user, go to the appropriate platform support

[stoic ibex]

I don'y want to argue with you. I already told you that person if gets banned from streaming platform just makes another account. So the SE TOS it's just a fiction any can use SE to monetize hate? Come on ...

[dusky hornet]

I repeat that I think you are wrong to the place where you are complaining about the actions of another user, go to the appropriate platform support

[crude ermine]

Any updates getting this thing up and running for Facebook yet?

[desert cove]

I'm coming up nil, but does anybody know if there's a way to get your Youtube member emotes to show up in the streamelements on-screen chatbox?

[royal coral]

Just changed my Twitch username and experiencing a few issues from the site, anyone know if I just need to wait or contact someone about this? Have logged back in with new name but some pages not working still eg media queue, tip page.

[dusky hornet]

Go to the StreamElements website and log out and log back in with your Twitch account, then remove the bot from the channel and rejoin the channel https://streamelements.com/logout

[royal coral]

Yeah that's the thing I did unfortunately. the bot works as do commands, but this are the new pages, each scuffed in it's own way

[lucid berry]

Tell me your secret

[magic dust]

none of fb alerts working anymore!!! whats is going one with stream elements????

[muted stone]

hello im new here

[dusky hornet]

welcome to the server official SE , what's your problem?

[muted stone]

nothing much

[dusky hornet]

If you have any questions about the bot or anything related to the stream, you can come here to solve your problem

[pseudo hull]

They left

[dusky hornet]

Who Left?

[pseudo hull]

mr new here above

I've got access to another channel indicating join/leaves.

[dusky hornet]

Okay, I just don't see that channel hehe

[pseudo hull]

Yeah. Champs/staff only.

[pseudo hull]

And goodbye.

[dusky hornet]

https://tenor.com/view/dumping-trash-daniel-labelle-frustrated-garbage-trash-gif-27186872

[fallen juniper]

Can anyone answer my question please... I have an active sponsorship campaign. However, an opportunity appeared for me for another campaign for a game that I am much more interested in. If I close the campaign I have already started and click on the active one to accept. Will I suffer any penalties from streamelements? in the sense of not receiving other sponsorships in the future for having finished one a little after getting it?

[dry kernel]

anyone know why a dancing shark keeps appearing as my alert?

[pseudo hull]

You've got the Use Custom CSS option enabled.

[dry kernel]

thank you!

[nova plover]

It's fixed on my end. I can't replicate it, all it said was No Healthy Upstream on StreamElements site and my browser sources from SE wasn't working. It is since fixed itself, so its all good on my end now!

[woven zenith]

Me too

[past shell]

@grizzled hatch ⤵️

Read and follow our server rules:

• We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
• No advertisement or channel promotion, anywhere on the server.
• No NSFW/NSFL
• No unsolicited DMs or friend requests to server members

Make sure to read the #welcome in any server you join.

[faint onyx]

Anyone know how I can make my chat appear onscreen? So I can stop having to look at my phone?

[past shell]

@faint onyx ⤵️

If you have one monitor and/or would like the chat overlay on the screen, please look at the link below.

Please note this is not a plugin for OBS and not maintained by SE.
https://github.com/baffler/Transparent-Twitch-Chat-Overlay

[faint onyx]

Wtf does that mean?

I'll just go to my twitch community,maybe they'll not mind helping me out. Peace.

[dusky hornet]

Do you stream from PC or console?

[dusky hornet]

No one on this server is obliged to help, anyone who helps other users does so because they want to, so please be a little patient, because they always help and respond as quickly as possible.

[somber crypt]

lmao, i was already hopeless with the sponsorship until it just came out of nowhere yesterday.

[raw jewel]

Wanna kiss

[ivory zenith]

Hello guys!

I need som help setting up my chat on twitch.
Could anyone please DM me?

[stray vessel]

I was wondering, what's the longest ppl have waited for stuff to update on the sponsorships? Ive been waiting 7+ hours and know several ppl who have used the link and still only one updated

[dusky hornet]

We can help you here, tell us what your problem is

[dusky hornet]

If I remember correctly, I think that depends on how many hours you stream, what type of content you broadcast, what labels you use, what country you are from... There are many variables that are taken into account when offering sponsorships, but I don't know how long it may take

[stray vessel]

I currently have a sponsor active (puzzle one) but some of the people who have used the link and done the objectives havent counted towards it. Only one thing has

[ivory zenith]

I need help in managing my chat , like adding discord link to it and more , i would be more comfy in dms

[dusky hornet]

Send me private kitchenware and we'll look at how to help you if you feel more comfortable.

[ivory zenith]

How do I do that?

[dusky hornet]

@ivory zenith I sent you friend request to send you a private message

[keen anchor]

is there a way to have the activity feed show both youtube and twitch activity at the same time?

[pseudo hull]

no

[fathom patrol]

Hello, first, i'm frensh, and sorry for my english. 🙂 Now, i have a problem with my tchat. I have an overlay chose in streamelements. And when viewer write in the tchat, it doesn't appear on my overlay's tchat. Can someone help me? Thanks

[dusky hornet]

Bonjour, pourriez-vous me dire ce qui se chevauche ou s'affiche dans une capture d'écran ?

[fathom patrol]

Bonjour, En premier plan mon tchat et en second plan mon overlay pris dans streamelement. Et mon tchat ne s'affiche pas sur mon stream.

[fathom patrol]

Maybe in MP?

[dusky hornet]

ce qui est le plus confortable pour vous

[fathom patrol]

MP ce sera mieux pour ne pas embeter les autres

[arctic anchor]

Someone just randomly sent me a friend request on discord, the only mutual server is this one (and I haven't been active in here for some time). Do I report this or just ignore it and go on with my life?

[pseudo hull]

Block and ignore tbh.

[magic dust]

Hello!
From several days none of fb alerts is working... from months wasnt working only stars alerts and shares..bot now is not working even sub or likes alerts.!! Can this be fixed in anyway?

[stoic harness]

Is bot no longer able to do /ban ?

I had a !ban @ username command which does /ban $(user)

For mods on mobile to be able to quickly react

[red kiln]

hi all, I cant get chat commands to show any more in my youtube live streams

does anyone know if there is an issue or am I doing something wrong, it stopped working last saturday

[sharp furnace]

Hello, I would like some advice regarding streamelements, nothing is displayed in the activity feed when someone follows me and the like. I don't know what to do pls. Thanks for the reply

[dusky hornet]

What kind of advice are you looking for? I have been working on streams since 2018 and providing technical support to Twitch streamers.

[sharp furnace]

if someone follows me it doesn't show up in my activity feeds and i don't get notifications when i'm streaming

[dusky hornet]

Do you have the chatbot module activated so that it notifies when you are online? And do you have the module active so that when you follow you, a message is sent through the chat?

[sharp furnace]

yes I have

[past shell]

@marsh raft ⤵️

Read and follow our server rules:

• We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
• No advertisement or channel promotion, anywhere on the server.
• No NSFW/NSFL
• No unsolicited DMs or friend requests to server members

Make sure to read the #welcome in any server you join.

[dusky hornet]

@marsh raft nooooo 😢

https://tenor.com/view/salute-honor-funeral-fallen-soldier-gif-27671644

[lucid fern]

howdy folks. is there any way to change my email on my SE page? i accidentally used the wrong one lol

[pseudo hull]

In what way?

[lucid fern]

well i put my personal email by accident and want to use my streaming email.

[pseudo hull]

Not sure what you mean still

[lucid fern]

all good i got in touch with support via email.

[potent furnace]

hey?

[raw jewel]

Hello please give me the sponsor so I can the make the money the thank you

[junior maple]

how to fixed this login with facebook error

[dusky hornet]

Hello to be offered a sponsorship depends on how many times you stream, what type of content you tag what you use, what country you are from, be patient, they will soon offer you a sponsorship

[dusky hornet]

Hello, do you have a gtx 1650 graphics card?

[ivory zenith]

Anyone having the issue with Streamelements randomly timing out people during the live for no reason?

[ivory zenith]

Is that on yt?

[dusky hornet]

By timing, what do you mean?

[ivory zenith]

like muting them

[dusky hornet]

You'll have a Bot filter enabled for the bot to do that action

[ivory zenith]

nope, btw I contacted the support, they say its a big technical issue, it will take time to fix it

just checking if somebody else getting the same annoying issue

[dusky hornet]

Have you checked the Bot's filters or forbidden words in the Bot section to see if there's anything that does that?

[junior maple]

No rtx 2060

[dusky hornet]

#submit-support-ticket

[junior maple]

I have tried the 2 way..
Creating new acc n make admin n login ( not working)
...
2. Removing streamelement from business integration...
Login again (not working as well)

[dusky hornet]

open a ticket and explain what's happening to you

[junior maple]

Okayy

[coarse spoke]

Hi guys i have a question, i had a lot of sponsorship before December and since the last one, nothing happends ? Am I the only one ? did i do something wrong ? (im from France if it can help)

[gray goblet]

we can't post youtube videos on this discord???

[pseudo hull]

Why would you need to?

[gray goblet]

the discord name is Stream Elements its for streamers no? Counter intuitive to not allow people to post content on a platform that is for that very thing

[pseudo hull]

For our services yes.

Not to promote your content though.

[gray goblet]

creative chat says " for projects of all kind, 'traditional, digital'.

so not for projects of all kind lol

kurby301 — 02/20/2024 5:18 AM
That moment when u finally clutch a new rank in tekken 8! Mans raven just hit tenryu!!! NEW LVLS ACHIEVED!

follow @ kurby301 on twitch for more JRPG, FGC & 420 content!

https://clips.twitch.tv/KawaiiModernJackalTakeNRG-fc7z07-I7GDbbxp6

how come this guy could post his links?

[frank slate]

When I emulate a membership, the stock "ding" sound plays even though I've put my own sound in with nothing else. I've tried clearing all sounds and muting everything but it is still prevalent. Anyone know what's up?

[echo kayak]

Streamelements is down 😦

[frank slate]

Is that why nothing is loading? I thought I was going crazy

[echo kayak]

Yep website says cloudfare is down

[ivory zenith]

Yup down for me too

[quaint spade]

any info from streamelements about this anywhere?

[left venture]

Same for me, just joined to see if it was an issue

[eternal scarab]

Right now I'm seeing the command page but is missing the list of commands for the bot
[2:45 PM]
the commands page banner and other parts are showing
[2:46 PM]
command list on the commands page has returned with a refresh of the tab in my browser
[2:47 PM]
The backend is back up and I can get to everything again

[silent sage]

Is anyone able to help me with fetching a specific value from an api

[gleaming torrent]

Curious question... The sponsorships for Hello Fresh and Factor 75... How are we supposed to promote a product that we can't try?... I'm a small streamer, I don't make the kind of money to sign up for either of those just to promote them to try to make more money...

[dusky hornet]

Any questions regarding sponsorships, open a ticket https://support.streamelements.com/hc/en-us/requests/new

[gleaming torrent]

Thanks

[raw jewel]

So like streaming hours?

[dusky hornet]

I didn't understand what you meant

[raw jewel]

So like how many hours I stream matters?

[fast otter]

Different sponsorships have different requirements. We don't have access to exact requirements.

[raw jewel]

It’s just I went from 8-9 sponsorships always available for months to 0 now😭

[dusky hornet]

The sponsorships available depend on several variables, hours you stream, what games you stream, what tags you use and more variables. Any questions about sponsorships can be asked here -> https://support.streamelements.com/hc/en-us/requests/new

[raw jewel]

It would be awesome if you guys made a q&a page on the variables I’m sure many streamers would like to know

[dusky hornet]

Any user who has questions about anything related to streamelements can ask at #community-helpdesk #general-chat or on their own language channels

[raw jewel]

Is beta a new ai?

[fast otter]

https://docs.streamelements.com/

[dusky hornet]

No, but they tell me a lot that I write like an AI 😂

[raw jewel]

Hahaha I thought you were a ai I am not gonna lie 😭😭

[dusky hornet]

All bots next to their name usually have the label "BOT" except some that send you private messages 😂 , anyway to make sure that the user is not a "BOT" check their profile

[tall fulcrum]

Sadly very easily spoofable

[lucid berry]

you have more information on this?

[dusky hornet]

I only have that information. Any questions about sponsorships can be asked here -> https://support.streamelements.com/hc/en-us/requests/new

[lucid berry]

I tried that before only only got the generic response but that little helps thank you

[dusky hornet]

I can't help you much more since that is the information I have, just open a ticket and wait...

[junior maple]

bro i cant create support ticket... saying i dont have permission to send a msg on creating support ticket

[alpine umbra]

Has anyone here been able to resolve the issue with the chat not being seen in the FB overlay?

[uneven dock]

I fetching this issues, I can't connected Streams Elements With Facebook, I need help for solving this issue

[fast otter]

Read the directions in the channel.

[shut rampart]

In Discord, our love language is verbal abuse.

[dusky hornet]

What's the point of what you just said🤔

[dusky hornet]

https://support.streamelements.com/hc/en-us/requests/new

[dusky hornet]

Currently, users who stream on Facebook are having difficulties some... All I can say is open a ticket 👇https://support.streamelements.com/hc/en-us/requests/new

[wet onyx]

is streamelements services fixed yet?

[fiery spear]

have not located any known issues so what seems to be the problem?

[simple brook]

im having an issue with nightbot and obs studio can somone help me

[pseudo hull]

You'd wanna ask in the NB server.

[simple brook]

that what

[pseudo hull]

nightbot. We really can't help with either of those.

[simple brook]

do you have the link?

[pseudo hull]

I do not.

[tame cloud]

how are yall?

[wet onyx]

the announcement they made

[fiery spear]

that was from 5 days ago so i imagine that would be unrelevant now

[wet onyx]

ok thank you

[fiery spear]

np

[jovial flare]

Anyone knows if is possible to multichat dock to highlight when someone is tagging me ?

[static furnace]

Has discord done away with the showing what people are playing?

[polar lynx]

hello

j ai un problème ave la synchronisation de ce widget les raids ne sont pas synchronisé

[ivory zenith]

someone have the thing for the !fmk command?

[dusky hornet]

#🇫🇷︱français

[radiant cargo]

hello, how can i create a ticket ? i cant type on #submit-support-ticket

[pseudo hull]

reread it.

[polar lynx]

Non réponse

[magic dust]

fb alerts are fixed?

[thorn mulch]

Yoo. Is there a variable command for " all " in a channel ? Like give points to all currently in the channel at one time.

[cobalt nimbus]

Hey, has your problem been solved? Because I have similar situation now

[dusky hornet]

I seem to remember that you can't give points to everyone at the same time but maybe using some variable you can add a command so that when you use it you add points, but I haven't tested that

[dusky hornet]

Hello for sponsorship related issues contact by ticket https://support.streamelements.com/hc/en-us/requests/new

[potent furnace]

hey..

anyone looking for a professional digital artist?

[rigid hill]

i agree if these companies want to shove there product down our throats without actually contacting us and sending us the product to show on stream why the hell should they even think we want there money

[gloomy jackal]

Hello everyone. Any idea when StreamElements get Kick and LiveSpace integration????

[fiery spear]

still waiting on kick api not sure about livespace tho

[drifting birch]

yo hello, im planning to start steaming on twitch can someone help me with obs ? with how to set overlays, alerts etc..
we can join vc and screen share for u

[sand abyss]

Can I have a bot command start and stop the stream?

[mellow yoke]

streamelements sponsors down/glitching for anyone else?

[mellow yoke]

also, has anyone ever actually gotten youtube sponsorship offers? because I never have-

[dusky hornet]

For that I would have to be able to connect the streamelements to obs, I have come to the point of having to use channel reward to change the scene, turn off stream, turn on stream, turn off my graphics card, and many more things, with command I could also do all that but with the streamelements BOT I couldn't do that I did it with another, streamelements I used it for many other things

[sand abyss]

Thanks for the reply. Not sure how to implement the channel reward to start/stop stream...

[dusky hornet]

First you should think about how to connect the bot to obs to be able to turn stream on and off... but I don't know a way to connect the SE bot to obs

[sand abyss]

I got it. I can use websockets with my unity chat bot...

I'm going to try an IRL stream this year, and want to have the desktop at home doing the actual stream, and vdo.ninja providing the IRL stuff.

[dusky hornet]

I think it would be the best option, because they just told me that it is not possible to connect the SE bot with obs

[nocturne patio]

Hey can you have the StreamElements Chat Bot active in both YT and Twitch at the same time? I have it on in Twitch but on even though its enabled on YT it doesnt appear there or respond to anything (im assuming its not even there)

[dusky hornet]

Have you connected it correctly? When you're only on YouTube, does it respond well to commands on YT?

[nocturne patio]

its only responding on Twitch but not on Youtube

I go to stream elements and click Part and then rejoin

it says it joined chat, but then never does anything

Do i need to mod it or something?

[pseudo hull]

@nocturne patio doable yes but they act separate of another.

And for future support questions please ask in #community-helpdesk or make a ticket.

[nocturne patio]

ok sorry

[icy flint]

I want to setup a raffle to run every 30 mins in chat automatically. Is that possible?

[sacred fossil]

Hello I have a qestion for a friend when she is using ${random.chatter} the only respons she get's is <no chatter> what is wrong then?

[dusky hornet]

#community-helpdesk

[cunning trout]

Hello, does anyone know why my campaigns disappeared? because I know I had them but they disappeared

[past shell]

Sponsorship questions can only be handled with the ticket system. Please type !ticket sponsor support in #community-helpdesk and follow the instructions from the bot.

Attempting to open multiple tickets will not quicken staff response as they are handled in the order they are received.

[dusky hornet]

https://support.streamelements.com/hc/en-us/requests/new

[stray swift]

anyone know how to fix commands not working?

[gentle halo]

Hi guys is there issues with facebook integration? when i try login it just says 'App not working'

[unreal vessel]

@past shell Hello. Help me please. Chat messages on the board didn't update after stream
User: hardoffsky
ID: 5cfbaeef6a3339074c1f4de5

[blazing cave]

Hello, I have a issues for payments someone can help me?

[atomic elk]

One message removed from a suspended account.

[dusky hornet]

#widget-share

[robust quail]

same question

[north cape]

app crashes every time activity feed opens up?

[mellow yoke]

random question.

what is the highest paying sponsorship offer you have gotten?

[grand plaza]

i did one sponsorship and all the others i had disappeared, is it normal?

[past shell]

Sponsorship questions can only be handled with the ticket system. Please type !ticket sponsor support in #community-helpdesk and follow the instructions from the bot.

Attempting to open multiple tickets will not quicken staff response as they are handled in the order they are received.

[versed jolt]

How do I access the "known issues" channel? it just says "No access"

[pseudo hull]

It was removed from what I understand with a recent readjusting of channels. Where is this referenced?

[meager ember]

I have commands set up to adjust scores on a scoreboard from chat. Is there anything like that but for words. Like to change gamertag 1 to gamertag 2 from chat instead opening and editing the overlay?

[next knot]

Anyone else get this random DM today? This is the only server we share

[pseudo hull]

[potent plinth]

sus

[stuck orbit]

hi guys

[solar sparrow]

Hello all my chat bot not working on twitch why is that ? It’s not blocked

[fast otter]

Channel name? No links.

[frosty garden]

anyone know if you can remove the bits leaderboard in the streamelements obs chat dock?
you can remove it on twitch website with frankerfacez but that doesn't seem to apply to this dock

nevermind there is a way to interact with FFZ settings in the dock!

[red bluff]

Ok so i have a command question. Lets say that in this channel, I have a command that states I collected a certain amount of something lets say coins and its 300. How do I edit another command for me to do "!add (specific number)" of coins that adds it to a bank. and then it happens again like i collect 25 coins. How do i edit that command to do "!add (specific number)" of coins to that previous amount i had. do i do the math variable? how does that work?

[fast otter]

$(count counterName "+$(1)")

[red bluff]

thank you!

it worked!

[hallow wraith]

guys for the star trek sponsorship in the form you submit. What should I write in "Alliance activity timestamp" question?

[past shell]

@hallow wraith @rough lichen ⤵️

Sponsorship questions can only be handled with the ticket system. Please type !ticket sponsor support in #community-helpdesk and follow the instructions from the bot.

Attempting to open multiple tickets will not quicken staff response as they are handled in the order they are received.

[solar sparrow]

My ch name is Cameron_dunn2

[past shell]

@solar sparrow ⤵️

Please logout of StreamElements at https://streamelements.com/logout and then login again to your account (Twitch/YouTube/Facebook).

[visual elbow]

Anyone having issues with Genshin Impact sponsorship where only getting credit for Mobile/Tablet and none of the PC ones

[past shell]

@visual elbow ⤵️

Sponsorship questions can only be handled with the ticket system. Please type !ticket sponsor support in #community-helpdesk and follow the instructions from the bot.

Attempting to open multiple tickets will not quicken staff response as they are handled in the order they are received.

[last kernel]

Someone needs to give their mod team a crash course in Phishing Avoidance 101

[fast otter]

Links are there to be clicked! (Don't do this.)

[leaden marsh]

Always double check links specially since discord added Hyperlink
Modifiable text should be able to mouseover to see where it redirects to

[ivory zenith]

someone have the thing for the !fmk command?

[modern quest]

Do you plan on doing any cyber security training with the team who manage Discord? It's happened a few times(?) now

[keen pine]

My loyalty points have stoppeed generating for viewers for over a week now. I check the settings and everything is fine. Can you fix this please?

[pseudo hull]

You will need to await support response. Nobody can answer about it otherwise.

[dire scarab]

How do i find out What my streamelements link is? Furthermore, how can i get to show YT, Twitch, DLive follows and subs on my future videos?

[ionic coyote]

im trying to download SELIVE for mac where can i find the download?

[vale raft]

btw how long will available campaigns in streamelements last? I'm not sure if i wanna accept it early on

[scarlet crescent]

<@&364840891023622144>

[vale raft]

uhh why @ the mods without saying anything

[wide nimbus]

Just to confirm that now when stream starts on YT the one message which used to come first that "Streamelements bot running" does it still comes or it stopped coming now?

[pseudo hull]

This is not the place for that.

[vital rose]

Can somebody tell me if there is an ongoing issue with the bot for YouTube? I am new so I don't know if this was working before and now is a problem, or I did something wrong on my side.

[upper elm]

Hola moderadores mucho gusto.
Saludos.

[upper tapir]

Hey everyone sorry I've been so absent as if things weren't crazy enough with my wife and I losing our jobs last week her dad started coughing up blood at his doctor's and they sent him to the ER it has been a crazy ride over day they have him sedated saying it's not looking good next day he's up and looking amazing it got to the point to where he was going to be helicopter to an Arizona hospital and my wife was gonna fly with him then after all that was approved and ready to go they took out the ventilator and they're like yeah he's great he'll be going home today.... Like wtf so he should be coming home today so that emotional rollercoaster is over..... I hope

[junior coral]

Hi guys! Am I the only one having this problem with the new alerts in Elements? 🤔

[dusky hornet]

#🇪🇸︱español

[high ember]

https://tenor.com/blWUg.gif

[graceful crow]

hello

[somber crypt]

Has anyone experienced an issue with sponsorship offers that went disappear after the current sponsorship finished? I was about to accept a new offer when it suddenly disappear on my dashboard

[rotund sand]

hi . where can I get my overlay link and the downloaded link for new players ?

can anyone help me please

[dusky hornet]

#community-helpdesk

[proud maple]

please help? for some reason i cannot stream Last Epoch, when i will pick that window as source, it is just black screen in OBS... i tried the same with another game and no problem, just with Last Epoch... thanks for any answers

[white rain]

Facebook login is still down. Gotta love it.

[cinder sage]

hi guys, is there anything i can do to get the "honkai star rail" sponsorship to show up ?
i got everything else but not this one 😭

[tranquil matrix]

When is all time gifted leaderboard getting fixed

[pseudo hull]

You will need to await a response from it. Nobody can help outside of tickets.

[waxen bronze]

im looking for a way to respond to a user if they use a command that requires an input and they failed to put the input in. I'm unsure how that would be setup. Anyone have experience with something like this?

i can make the same command without the input on another bot and give the response desired (how to use that command right). but wondering if there is a way to do it natively in the SE bot itself

[mellow yoke]

ngl I'd love that sponsor, or other ones. I keep getting the exact same ones recommended to me. I want some variety.

[pure lantern]

Really quick -- can StreamElements hook to 2 simultaneous YouTube streams from the same account at once? Thanks!

[pseudo hull]

no

[pure lantern]

Aw sad lol. Okay thanks :)

[waxen bronze]

it seems you have done this before? adding people for no reason?

[tall fulcrum]

Me too. Seems the mods have to step in

[dusky hornet]

Do you think that moderators have to intervene because users send friend requests to each other?

[tall fulcrum]

Yes? it's in the rules?

No unsolicited DMs to Staff and Server Members.

Adding to it that he already was made aware of that and now does this again, means he didn't learn.

[dusky hornet]

I didn't see that the rules were updated

[tall fulcrum]

wdym it's been there like forever. First real notice was ~2020 from the Bot @deft bronze

[raw jewel]

SHEESH

[tame carbon]

hows it going

[magic dust]

Fb alerts still dont have any chance to work? 😥

[shy shore]

Hi are sub leaderboards broken for everyone? mine havent updated since november

[graceful crow]

hello

[white rain]

They have been down for a while. Can't even log in with facbook and they have not ETA of when it will be back up.

[deft reef]

Hi I have a question about the follower goal lol. I put it up but it wont let me change the follower number? I have 185 and the goal number says I have 146

[vale breach]

Is there a place for me to put a feature request ?

[pseudo hull]

@vale breach https://strms.net/ideas

[vale breach]

Thank you ! you are the best !!!

[raw jewel]

Has anyone ever got a YouTube sponsorship

[glossy hedge]

hi

[ivory zenith]

yes#

[somber crypt]

Dude, dont be cringe, i see you tried adding me too here in discord and i dont remember having conversations with you in the past. I think it would be more cordial to have conversations with fellow members here in the general chat before adding everyone out of nowhere without even establishing anything such as conversation in general here.

[sharp raven]

When? @somber crypt

[dim oxide]

Hello

[shut rampart]

When I'm in short sleep, my thalamus is active, so I could feel taste sensations and all in my dreams

[opal briar]

can i use stream elements on a ps4 stream?

[novel estuary]

where can i contact stream elements

[past shell]

@novel estuary ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[wicked sand]

yo

[wind crane]

how do i do the !fmk command?

[fast otter]

fmk command?

[wind crane]

yes

fuck merry kill

[pseudo hull]

That's something you'd have to make as there's no such command for us.

[oak hornet]

Some time ago I had a python twitch bot running on my machine.
Get anything from anywhere, process it and output in twitch chat.
It was all possible, but impractical. Because it was home PC.
I've never tried to make it work on outside, persistent server

[shut rampart]

Why Tubi logo app looks so weird now ._.

[mellow yoke]

anyone else got exactly 0 offers or anything on the dashboard?

[weak skiff]

hi so i have recently completed the ant legion sponsorship and i am trying to set up se pay, everytime i enter my details and click submit, it says cannot submit form, submission error?

i am annoyed as i have over 100 to be withdrawn

[past shell]

Sponsorship questions can only be handled with the ticket system. Please type !ticket sponsor support in #community-helpdesk and follow the instructions from the bot.

Attempting to open multiple tickets will not quicken staff response as they are handled in the order they are received.

[raw jewel]

do average viewership matter for sponsorships?

[fast otter]

Nobody here will be able to answer that. You will need to submit a ticket.

[past shell]

Sponsorship questions can only be handled with the ticket system. Please type !ticket sponsor support in #community-helpdesk and follow the instructions from the bot.

Attempting to open multiple tickets will not quicken staff response as they are handled in the order they are received.

[hexed vortex]

likely varies from sponsorship to sponsorship

[marble atlas]

does currently playing work for you all?

[woeful ice]

I set up a redemption through the Stream Store so that when a user types a command, a small clip pops up via browser source in obs.

They type "!hi" and it plays a snippet.
It responds in chat with "name just redeemed redemption name".

I want to mute this response in chat, or atleast change the message.
Is there a way?

[pseudo hull]

No.

[woeful ice]

that is response to me, right? lol

[pseudo hull]

Yes

[surreal copper]

I love how the website editor just REFUSES to wrok

[snow wolf]

[slow hamlet]

Hi there. I am new to streaming and new to SE. I set up some alerts I really like through the Elements (Beta) tab. On the 'My Elements' page it shows 'published' under the status bar for the alerts. I copied the URL and created a browser source for it in OBS. However, there does not appear to be a way to test them? Is there a way to test them before going live and does anyone know if these alerts will actually work at this time?

[fast otter]

In the element editor in the top right it says View Designer, click that and there's an option to simulate.

[safe ermine]

Why is everyone calling it X

It's Twitter, always has, always will be XD

[brazen yarrow]

nah nah, it actually is and forever will be "X (formerly known as Twitter)"

[spare oar]

how do I make a donation goal without it showing my all time tips in my overlay settings ofc

[tall cosmos]

Why is Elon's face in #announcements ? He didn't buy your company, did he? 😄

[fossil shell]

what does the announcement say

[soft fiber]

Reading is overrated. People nowadays only check out images and clips no longer than 5 seconds

[tall cosmos]

tldr

[fast otter]

Sooo uhhh, the future is now!

We’re happy to announce that you can now use SE Live to easily stream to 𝕏! (formerly known as Twitter)

[tall cosmos]

Thanks!
Idk why they couldn't just reply that to me. It's the easiest thing to do, and it's good customer service.

[fast otter]

Well, that's literally the first two sentences of the announcement. tldr was up front.

[fading blaze]

#announcements I really thought it was a scam...

[ivory zenith]

i noticed they removed the option to log in to facebook from the SELive login app... Does this mean they will no longer be supporting Facebook Live?

[slow hamlet]

I completely overlooked the 'View Designer'. This is what I needed. Thanks!

[fast otter]

#announcements message

[ivory zenith]

ok thanks for having me for as long as it lasted i guess 😦

[livid shadow]

Heyo guys

Does anyone know, why my gifted subs dont show in "Activity Feed"?

Neither do they show in the widget on Twitch that displays gifted subs?
And neither do they pop up on stream, when gifted

[fast otter]

Channel name? No links.

[livid shadow]

NexousTV

[past shell]

@livid shadow ⤵️

Please logout of StreamElements at https://streamelements.com/logout and then login again to your account (Twitch/YouTube/Facebook).

[livid shadow]

Done

[fast otter]

You should be good for all new events. Unfortunately missed events will remain missed.

[livid shadow]

Huh, seems odd, have never gotten them

They dont show in my Dashboard aswell
Will these then never show? Will it work next time i do a stream?

[fast otter]

It should work next stream. Do they show on the Twitch dashboard?

[livid shadow]

They do, yes, but wont this mean, that they will never be updated on your widget?

[fast otter]

The widget on Twitch is finicky, it should work but may not; they should show up in your activity feed and your alerts should work.

[livid shadow]

Alright, sad, then i will just delete the widget and create it for myself

[fast otter]

See if it updates next stream, try deauthorizing and reauthorizing it.

[next ocean]

I apparently have a host alert, but I can't find it at all in the alert box within the overlay editor. I even have a custom image on it, but can't find it.

Is there somewhere I'm not looking?

[pseudo hull]

Hosts alert was removed from the legacy alert box not too long ago-ish if you mean for twitch.

[next ocean]

is there anyway for my custom art to be removed since it appears to still be on the overlay if I emulate a host(i know it wont happen live cause hosts dont exist)?

[pseudo hull]

If you open up the editor 'window like you're adding an image/video to another alert type/widget you should be able to remove it from there.

[past shell]

@main schooner ⤵️

Read and follow our server rules:

• We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
• No advertisement or channel promotion, anywhere on the server.
• No NSFW/NSFL
• No unsolicited DMs or friend requests to server members

Make sure to read the #welcome in any server you join.

[next ocean]

the host alert doesn't exist in the editor though, so there is no way for me to see the image to remove it

[pseudo hull]

You can edit another one like tipping/following and it behaves the same way.

[next ocean]

forgive me I am confused. I have no way to see the current host alert to remove the image it is using. If I add a new alert like follow/tip(cause host doesn't exist to add), it doesn't show me the current image of the host alert that I wish to remove

[pseudo hull]

There's nothing to edit as it simply does not exist any more.

[next ocean]

okay, I believe I understand. So my custom art will just exist in a void is what we are saying? XD

[pseudo hull]

If you used custom CSS for the alert type then yes.

If you uploaded it via the editor it's still there.

[next ocean]

Ooooo! okay, thank you so much for the information and help 🙂

[daring void]

Official X support is really cool. Would be more meaningful if there was a way to combine alerts across all channels into one browser source.

[rigid hill]

Yo

I need help making a ticket in the discord

[fast otter]

What error are you getting?

[rigid hill]

I need to report a discord server member that’s pretending to be someone trying to get me to click a fake rank

[fast otter]

You can DM me the details and screenshots.

[rigid hill]

Ok

I think they already left

[pseudo hull]

They're still here o.0

[fast otter]

apparenlty can't spell

[rigid hill]

lol

[fast otter]

oh, keyboard battery dead.

[pseudo hull]

1st world problems

[pseudo hull]

They blocked you or closed DMs.

If they blocked you try reacting to a message.

[rigid hill]

This is like the 8th time I’ve had someone pretend to be some large streamer

[pseudo hull]

That would indicate if they did or not.

[rigid hill]

I did it didn’t show

[pseudo hull]

Then they blocked most likely.

[rigid hill]

Well they shouldn’t be advertising in DMs

[celest isle]

Evening all

[hexed vortex]

dude i dont know it makes me wanna hurl when i see people call it X

[atomic jay]

how to become a Se.legend

[safe ermine]

Because it's a stupid name. If it was X before and rebranded to Twitter then it wouldn't be so bad

[mellow yoke]

am i the only one with no sponsor offers rn

[dry shale]

hello, have anyone problem with change tittle and game via bot?

[olive vale]

That I implemented, it works and I’m currently writing documentation for it 😉

[worthy root]

hello

why doesnt latest subscriber doesnt work??? i tried gifted and other only total sub count works

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[versed jolt]

Legacy se info/helpdesk-facebook

[tough hinge]

We removed the channel because we are no longer going to be utilizing it, but going to explore a way to make it easier for us to list the known issues we have!

[versed jolt]

okay, thank you!

Is facebook support permanently gone? ):

[rotund bronze]

Hi

[tough hinge]

Pretty much, unfortuntely. Our team has been working extremely hard to keep things up and running over the past year, but FB has made it near impossible for us to do it

[daring void]

This is huge! Not released yet or is there a super secret beta link I can be a guinea pig with?

[olive vale]

Soon I hope, I am alone working on it and writing documentation both in English and French in addition to working a full time job takes me so much time

[daring void]

Hype! I've been waiting for this for sometime before re-doing my alerts (for the nth time lol)

[olive vale]

I wrote it for my own use and figured I’m probably not the only streamer desperately needing that

[dusky thorn]

hi @everyone! Does anyone know if Streamelements OBS supports multi stream?

[olive vale]

It doesn’t, SE currently is designed to only allow streaming to one platform at a time

But this is where I come into play 😉

[dusky thorn]

ahhh nice....tell me more, I'm all ears

I saw that there is a plugin that can be added to OBS, to use a single instance, but I assume is for the OBS Studio version only

[hexed vortex]

theres a plugin that you can use thats made by sorayuki. Ive used it and it works pretty well imo. You're gonna need to add custom browser docks or use some sort of bot if you want to see other chats though

[dusky thorn]

ah yes, that is the one I've also found (not tried yet)

[olive vale]

Can’t say much for now, just know that I’m a web developer and I created a working system to easily combine alerts and chats from multiple platform based on streamelements.

You totally can multistream using OBS using Sorayuki’s plugin but you’ll still have to manage alerts and chat somehow

[hexed vortex]

its worth a shot imo. I havent been multistreaming recently because my internet cant handle it but ive never had an issue with it. It allows for separate customizations between the platforms as well.

[hexed vortex]

restream bot works for this. Or I think theres something called streamer bot which is a separate application that you can connect your account to and manage everything through there.

[dusky thorn]

really good feedback from both of you @olive vale and @hexed vortex. @olive vale I will keep my eyes peeled when your system is integrated!

[hexed vortex]

np, best of luck brotha!

[dusky thorn]

I see, nice to know

[olive vale]

Chats combination services do exist yes, alerts/overlays ones just do not… yet

[hexed vortex]

The problem is about combining chat for overlays is I think its against twitch TOS. Alerts im not sure about

[olive vale]

Well you can’t show combined chats on stream but you totally can have one docked in your OBS only for you to see. Same for alerts and activity feed but I believe nobody follows this rule and it doesn’t apply if you don’t stream on twitch as you still can multistream to other platforms

My system even allows to manage multiplatform polls for example, no other exist on the market

[hexed kelp]

[mellow yoke]

anyone else got no sponsor offers atm?

[oblique minnow]

Hey guys

[versed jolt]

No shocker there on facebooks end :/

Thank you so much for the information though 🥲 stream key it is! lol

[brisk lava]

On stream elements it says I have 171 followers on twitch but I only have 121. How can I fix it?

[atomic jay]

how do you apply for se.legends?

[tough hinge]

Our Se.Legends program is an invite only program, that is based on a wide variety of things unfortunately

[atomic jay]

oh okay sounds good

[charred roost]

Bom dia malta

[raw jewel]

no sponsors for a month now :(

[celest veldt]

Hi can anyone tell me how to enable commands like !slots, !maal , !watchitme for a particular user

i am unable to find those in commands section

[mellow yoke]

still got no campaigns..