#helpdesk-twitch

1 messages · Page 9 of 1

candid oak
#

Chatbot > Timers

autumn vector
#

thanks love you

vivid timber
#

Hey guys, can Someone help me out

crude pecanBOT
#

@vivid timber ⤵️

Welcome to the helpdesk! Please let us know how we can assist you today and a support volunteer or staff member will assist you as soon as they are available. Thank you for your patience.

vivid timber
#

i was using Tippeestream to make Alerts and that other stuff for OBS Studios

#

now i wants to go to Stramelement beacause it seems better for me,

When i wants to make an alert, i cant even upload any images or change something. used Google and all that other stuff, but cant find anything that halped

steep hollow
#

hey guys, yeah so i ve just updated to the new version and now i have this duplicated, its kinda anoying ngl, can someone pls tell me what should i do

vivid timber
#

used different PCS and different Browsers...
i cant figure out whats the Problem or better the Resolution for all that.

crude pecanBOT
#

If you're experience the duplicate "Start Streaming" button, "StreamElements" menu, or other duplicate buttons for the latest version of SE.Live, Please download and install OBS Studio from https://obsproject.com/

If an install of OBS already exist, please install over the existing OBS installation.

If this does not resolve the issue, please perform the following steps:

  1. Uninstall SE.Live and OBS Studio completely, but leave the "user settings" option unchecked (For reference: https://i.imgur.com/LBaHgM1.png)
  2. Restart your PC
  3. Download and install OBS Studio from https://obsproject.com/
  4. Download and install SE.Live from https://streamelements.com/selive
steep hollow
#

So i just download obs again?

#

lmao it worked

#

Thank you so much

candid oak
vivid timber
crude pecanBOT
#

@vivid timber ⤵️

Please provide a proper screenshot with the issue visible. If not sure how to take a screenshot, you can check here: https://www.take-a-screenshot.org

tepid pilot
#

any fixes on obs crashing with the new SE Live update?

crude pecanBOT
#

@tepid pilot ⤵️

If you're experience the duplicate "Start Streaming" button, "StreamElements" menu, or other duplicate buttons for the latest version of SE.Live, Please download and install OBS Studio from https://obsproject.com/

If an install of OBS already exist, please install over the existing OBS installation.

If this does not resolve the issue, please perform the following steps:

  1. Uninstall SE.Live and OBS Studio completely, but leave the "user settings" option unchecked (For reference: https://i.imgur.com/LBaHgM1.png)
  2. Restart your PC
  3. Download and install OBS Studio from https://obsproject.com/
  4. Download and install SE.Live from https://streamelements.com/selive
candid oak
inner finch
#

Bump #3: #helpdesk-twitch message

Also, on another note, is anyone else experiancing issues with the latest SE.Live update?
Both my and my GF on different systems have updated it, but every time we open OBS it asked us to update again... So it's impossible to progress.

crude pecanBOT
candid oak
# inner finch Bump #3: https://discord.com/channels/141203863863558144/199460642975907840/1011...

There is a known bug with the latest version of SE.Live and it can be fixed by downloading and installing OBS Studio from https://obsproject.com/

If an install of OBS already exist, please install over the existing OBS installation.

inner finch
inner finch
candid oak
# inner finch Really? That's ridiculous. What about everything I have set up in OBS already?

If you do not touch anything else during the install prompts, except the button "Next", all your profile data and scenes should be stored. If you are afraid of loosing them, make sure you do a backup!

If OBS for some reason doesn't open and you want to manually backup your files, open file explorer and paste this into the location bar on top: open file explorer -> %appdata%\obs-studio\basic -> copy the 2 folders there

inner finch
#

Ok, I'll give it a try tomorrow I guess.
I still think it's silly that OBS has to be reinstalled though, like what's the bug that causes it?

candid oak
mint flicker
#

hey there, i see that there's a fix for the double start streaming button, but is there a known fix for the chatbot saying everything twice?

crude pecanBOT
#

@mint flicker ⤵️

If you're experience the duplicate "Start Streaming" button, "StreamElements" menu, or other duplicate buttons for the latest version of SE.Live, Please download and install OBS Studio from https://obsproject.com/

If an install of OBS already exist, please install over the existing OBS installation.

If this does not resolve the issue, please perform the following steps:

  1. Uninstall SE.Live and OBS Studio completely, but leave the "user settings" option unchecked (For reference: https://i.imgur.com/LBaHgM1.png)
  2. Restart your PC
  3. Download and install OBS Studio from https://obsproject.com/
  4. Download and install SE.Live from https://streamelements.com/selive
gaunt viper
#

Hey can I get an update on my ticket? 227487

mint flicker
candid oak
candid oak
gaunt viper
#

Hey I didn't get an email about the ticket

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where can I view the update?

candid oak
gaunt viper
#

No results for some reason

candid oak
gaunt viper
#

All mail within the year

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Gives me some responses but none about the ticket

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Only new sponsorship offers

candid oak
gaunt viper
#

Just read everything from Jul 19th

#

dont see it

#

Are you sure it was sent to right email?

candid oak
keen pagoda
#

i'm back

#

has the update loop been resolved?

gaunt viper
#

Thanks

bold lion
#

I have duplicate "stream elements" in obs, and it also shows two "start streaming" buttons, anyone have a fix?

crude pecanBOT
#

@keen pagoda ⤵️

If you're experience the duplicate "Start Streaming" button, "StreamElements" menu, or other duplicate buttons for the latest version of SE.Live, Please download and install OBS Studio from https://obsproject.com/

If an install of OBS already exist, please install over the existing OBS installation.

If this does not resolve the issue, please perform the following steps:

  1. Uninstall SE.Live and OBS Studio completely, but leave the "user settings" option unchecked (For reference: https://i.imgur.com/LBaHgM1.png)
  2. Restart your PC
  3. Download and install OBS Studio from https://obsproject.com/
  4. Download and install SE.Live from https://streamelements.com/selive
candid oak
bold lion
solar leaf
#

I am trying to find a way to put in my Social Media Names on this particular Overlay and I don't see an option to do it. Would someone be able to assist me with it? 🙂

ionic kelp
#

Do not post overlay links.

solar leaf
#

my apologies, still getting used to all of this

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would still love some assistance though lol

candid oak
#

Simply renaming the layer will not change the contents the layer has.

solar leaf
#

problem is the layer doesn't have an option that I can see

crude pecanBOT
solar leaf
mint flicker
candid oak
solar leaf
#

BTW this is what I've got at the top of my Overlay and I don't see a spot to update it 🙂 lol

mint flicker
candid oak
solar leaf
candid oak
smoky escarp
#

after the last update

solar leaf
# candid oak

That did the trick!! Thank you so much!! you are a true gentleman and a scholar! 🙂

night nacelle
#

my SE OBS is showing double buttons, why?

crude pecanBOT
#

@night nacelle ⤵️

If you're experience the duplicate "Start Streaming" button, "StreamElements" menu, or other duplicate buttons for the latest version of SE.Live, Please download and install OBS Studio from https://obsproject.com/

If an install of OBS already exist, please install over the existing OBS installation.

If this does not resolve the issue, please perform the following steps:

  1. Uninstall SE.Live and OBS Studio completely, but leave the "user settings" option unchecked (For reference: https://i.imgur.com/LBaHgM1.png)
  2. Restart your PC
  3. Download and install OBS Studio from https://obsproject.com/
  4. Download and install SE.Live from https://streamelements.com/selive
oblique niche
#

so i updated streamelements SE. live for OBS and when i did theres now 2 streamelements tabs, 2 "start streaming" buttons , and every command i type in is doubled. I tried uninstalling and reinstalling but that didnt fix it

oblique niche
crude pecanBOT
#

@oblique niche ⤵️

If you're experience the duplicate "Start Streaming" button, "StreamElements" menu, or other duplicate buttons for the latest version of SE.Live, Please download and install OBS Studio from https://obsproject.com/

If an install of OBS already exist, please install over the existing OBS installation.

If this does not resolve the issue, please perform the following steps:

  1. Uninstall SE.Live and OBS Studio completely, but leave the "user settings" option unchecked (For reference: https://i.imgur.com/LBaHgM1.png)
  2. Restart your PC
  3. Download and install OBS Studio from https://obsproject.com/
  4. Download and install SE.Live from https://streamelements.com/selive
heady moth
#

Anyone here to help me w/ an issue i'm having with a sponsored stream? I accepted a campaign and started it but it expired the next day even though it said I had 7 days to complete?

crude pecanBOT
thorny shell
#

I changed my name on Twitch, and on user management under chatbot. It shows my old name as broadcaster (1,500). I deleted, but it keeps readding. Any idea why?

crude pecanBOT
#

@thorny shell ⤵️

If you changed your name on Twitch, please follow these steps:

  1. Visit https://streamelements.com/logout and then log in again by connecting with Twitch.
  2. On the right side of the dashboard page that opens, select Join under bot settings. If it says Part select that and then select Join to send the bot to the chat. Don't forget to mod the bot by typing /mod streamelements in your channel if you have not already.
  3. Post your old and your new name here so that we can update your channel's chatstats tracking (must be done by staff).
thorny shell
#

Old Name JDS0412 - New Name JDStepTV , just let me know if it has been done. Thank you!

lament sigil
#

Hello, for some reason my SE.Live is doubled up in my OBS

crude pecanBOT
#

@lament sigil ⤵️

If you're experience the duplicate "Start Streaming" button, "StreamElements" menu, or other duplicate buttons for the latest version of SE.Live, Please download and install OBS Studio from https://obsproject.com/

If an install of OBS already exist, please install over the existing OBS installation.

If this does not resolve the issue, please perform the following steps:

  1. Uninstall SE.Live and OBS Studio completely, but leave the "user settings" option unchecked (For reference: https://i.imgur.com/LBaHgM1.png)
  2. Restart your PC
  3. Download and install OBS Studio from https://obsproject.com/
  4. Download and install SE.Live from https://streamelements.com/selive
solar leaf
#

I'm not sure why but when I try to load the Overlay I just saved, and I've tried the "Stretch to Canvas" part, it's still not displaying correctly.

crude pecanBOT
#

@solar leaf ⤵️

The default resolution for StreamElements overlays (theme and custom) is 1920x1080. Please add them in OBS at their full resolution and use CTRL+F to fit to screen if necessary. You can then downscale your stream in OBS settings > Video if you'd like https://i.imgur.com/6bWXxjR.png

lament blade
#

how long does it take to get an invite to SE.Sponsorships

ionic kelp
#

there is no timeframe.

bitter monolith
#

Do I need afflaite B

ionic kelp
#

when one is made available it will appear.

lament blade
#

i know people that just started that has them and i dont

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the button is not even there

ionic kelp
#

There is no magic for it.

lament blade
#

ahhh

candid oak
# lament blade ahhh

Please keep in mind that there is no guarantee that you will receive an invitation. There is no direct application for specific campaigns nor is there a formula to get an invitation. Simply using StreamElements and being an active member of your platform will help your chances of getting a sponsorship.

bitter monolith
#

Do I need twitch affiliate to participate in se. Sponserships

ionic kelp
#

No

lament blade
#

so the amount of time you have streamed doesnt change the chances?

lament blade
#

aw shucks

bitter monolith
ionic kelp
#

No

thorny shell
bitter monolith
#

Oh that’s great then

crude pecanBOT
thorny shell
#

I did that.

candid oak
thorny shell
#

Ok, just did it.

candid oak
#

It won't show up in the user management tab but it should function properly

thorny shell
#

I guess. My new name don't appear but it doesn't for anyone I know. But it also doesn't show old name now as broadcaster (1,500)

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Ok, ya old name is now gone now.

bitter monolith
#

I can’t find the se sponser ship tab

thorny shell
#

Where would it say my name as broadcaster?

candid oak
# bitter monolith I can’t find the se sponser ship tab

It won't show up until you get your first sponsorship. Please keep in mind that there is no guarantee that you will receive an invitation. There is no direct application for specific campaigns nor is there a formula to get an invitation. Simply using StreamElements and being an active member of your platform will help your chances of getting a sponsorship.

bitter monolith
#

Ah last time I made 300 on raid shadow leg

candid oak
# thorny shell Where would it say my name as broadcaster?

Goto your dashboard then navigate to chatbot > commands > create a custom command or change a command to be "broadcaster only" for the level. Then try to use it. Does the command work? great, you're good to go. No? then let us know

thorny shell
#

Ya, it worked. So everything should be fixed now?

#

Just double checking.

candid oak
thorny shell
#

Ok, thank you so much. It was bothering me, lol.

tidal sky
#

hi! i´ve been having issues with the bits alerts and the tts. In the alert box i have the tts for the basic and all the variations active, and the tts is still not working. Any idea how can i fix this?

brave dome
#

How do i go about changing my tipping url?

ionic kelp
#

It's tied to your username in SE.

hazy charm
#

chatstats is not showing up my twitch and stats, need help, Thanks! Twitch name : bed_skeetz

ionic kelp
#

However if someone with the same name on another platform (or even you) connects first it will add numbers at the end.

brave dome
ionic kelp
#

Already passed on

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@brave dome Assuming your desired name is available yes.

#

Otherwise numbers will be added.

brave dome
ionic kelp
#

Do note this also effects your merch link as well.

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Not just tipping.

hazy charm
#

chatstats is not showing up my twitch and stats, need help, Thanks! Twitch name : bed_skeetz, Chat ID : 602af5fe5316130fceba5148 (sorry for other message being three parts)

ionic kelp
#

-_-

brave dome
#

Thats fine

crude pecanBOT
#

Please create a support ticket by filling out the form here: https://streamelements.com/contact This will ensure staff can track and resolve your issue in a timely manner.

ionic kelp
#

Get the accountID from there and fill that out saying you would like to change your tipping/merch link.

#

@hazy charm fixed

teal crown
#

@candid oak I got an email in May for my HelloFresh sponsorship that had got taken away due to suspected fraud activity, someone from StreamElements told me that I need proof of someone buying but I do not know who bought them, Anyways the email said that StreamElements revoked me from having sponsorships in whole. I never botted the sponsorship and would never, all I want is my sponsorships back.

glad basin
#

I just got an update for stream elements and now I have duplicated buttons

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Also 2 at the top

crude pecanBOT
#

If you're experience the duplicate "Start Streaming" button, "StreamElements" menu, or other duplicate buttons for the latest version of SE.Live, Please download and install OBS Studio from https://obsproject.com/

If an install of OBS already exist, please install over the existing OBS installation.

If this does not resolve the issue, please perform the following steps:

  1. Uninstall SE.Live and OBS Studio completely, but leave the "user settings" option unchecked (For reference: https://i.imgur.com/LBaHgM1.png)
  2. Restart your PC
  3. Download and install OBS Studio from https://obsproject.com/
  4. Download and install SE.Live from https://streamelements.com/selive
bright flare
#

Was told to request chat stats transfer to my new twitch name in here old name: ciydeh new name: clydstr

lime shard
#

my overlays dont seem to want to showup as a browser source

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only showing a black screen

misty sparrow
#

Ever since it updated today i have two start stream buttons and two streamelements drop down menus

ionic kelp
#

@misty sparrow bot message above

misty sparrow
chrome garden
#

Hey how do I get help with a sponsored campaign I did the work for but it's showing as expired now?

crude pecanBOT
austere garnet
#

after the update from today somehow media request player is unable to save the hotkeys. i select them and after saving the desired hotkey the hotkeys are just disappearing

elfin pier
#

Any idea?

ionic kelp
#

Do you have the redemption widget added in an overlay?

elfin pier
#

Well brother Sudo, that might be the problem

#

Is there a place where i can get the widget from?

ionic kelp
#

Create an overlay on the website and add the widget.

elfin pier
#

Got it

#

Thanks, appreciate it!

midnight nest
#

im sure everyone knows but the window for stream elements obs keeps hiding behind the task bar when theres long docks on the side. also duplicate docks and buttons

elfin pier
#

For some reason, i have the widget installed, sounds work but the thing doesn't show the animation. Any fix?

grizzled crescent
cinder spindle
#

Hey, so im OBS 28 beta right, and i dont have the Activity Feed and Stream Chat anywhere on there, even in the options even when downloading the new SE plugins

fathom sluice
#

Hey, I started the Fortnite DBZ campaign and set up everything for today. Now it says expired, will things still count or is that it?

ionic kelp
#

Did you just prepare or did you actually click start?

cinder spindle
#

So now ive lost all docks when downloading the new SE Live thing with currentOBS

ruby crane
#

@candid oak hi my ferind
i have quastion what is this 205$ from tips
what is tip?
can i withdraw that money?

fathom sluice
ionic kelp
#

Unless it was saying this then you didn't actually secure your spot as there's allocated places and you have to go full send to have it #helpdesk-twitch message

thin jasper
#

Hi... May i ask a question, please? I have seen this a lot of times and i wonder how this works. Is there a way how i can add my own Twitch emote to a Command? such as hug or love. Thank you very much

stable ivy
#

Latest SE update broke my OBS

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getting 2 start streaming buttons and 2 SE live support buttons and browser page error 0xe00000008

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oh i see nevermind

fathom sluice
stable ivy
keen stone
#

Hey I hope its ok if I quickly ask this and that Im not interrupting 😅
Ive changed the gif to a custom one but when I test it, it defaults to the default gif for some reason?
Am I doing something wrong?
Thank you for your time

sinful lotus
#

hi there, i trying to use the streamelements overlay and add alert boxes and such, and when I click on save and preview it doesn't show up on my stream. I have changed the resolution to the same as my streamelements scenes and still no results and it is becoming quite frustrating. can anyone help with this please

ionic kelp
#

@keen stone check variations.

crude pecanBOT
#

@sinful lotus ⤵️

You can test alerts via the Emulate bell on the lower left side of the Overlay Editor. Simply go to your Dashboard > My Overlays > pencil/edit button on the overlay. Make sure the Preview LIVE on stream option is on to see the alert in OBS/XSplit** https://streamable.com/vtulg9

sinful lotus
#

i have been using the meulate button.

#

emulate*

ionic kelp
#

That's not all

keen stone
ionic kelp
#

When you have the widget selected and are changing the alert type there will be an option for variations at the bottom of those sections

keen stone
#

Oh I see, no dice 😦

sinful lotus
# crude pecan <@260935507230457858> ⤵️

that video was as useful as a chocolate teapot, I have preview on stream selected, i have the url link connected to my profile and my streamelements app and still nothing

dry hare
fathom sluice
dry hare
sinful lotus
#

nope

dry hare
# sinful lotus nope

Did you accidentally mute the overlay/alerts in the editor or activity feed panel within obs?

sinful lotus
dry hare
sinful lotus
#

done that but no mute icon to be seen

#

like it doesn't want to exist

dry hare
sinful lotus
#

sorry had to reset my pc gimmie a sec

leaden granite
#

Hi your update made it so I cant connect to my stream. It shows the button "Start Streaming" twice.

jaunty trench
#

Guys when I make a paypal business account, what type of company should I put

jaunty trench
latent plinth
#

It has been a year or so since I did it, I don't remember the options

dry hare
latent plinth
crimson raft
#

Just wondering if i can find more commands from anywhere else , already added all command share commands. Thnx in advance for helping

sinful lotus
strange kayak
#

You're not alone, use older SE.Live version, this one has so many issues x_x

sinful lotus
#

really? ffs 😦

strange kayak
#

Was crashing OBS for me and my friends too, I rolled back and is working fine again

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Not to mention the double buttons

#

I think latest SE.Live is for OBS 28 that is still in BETA x_x

sinful lotus
#

ugggggh for the love of god I really can't do anything right 🙃

strange kayak
#

Is not your fault, streamelements that pushed update for OBS that is not even on stable channel x_x

latent plinth
# sinful lotus

Re-install OBS. Don't uninstall, just run the installer again.

latent plinth
dry hare
# sinful lotus

can you select the overlay where your alerts are and then screenshot obs for me?

merry moss
#

Can someone sticky the actual response? How the F do I remove this shitty software update doubling up on everything?

latent plinth
merry moss
latent plinth
#

The fix was released, it caused the double, there is no way to undo it without installing OBS or Uninstalling SE.LIve + OBS then installing OBS again.

merry moss
#

I heard a lot of big streamers are moving to Streamlabs and some did a migration stream yesterday, is there an official tutorial on how to migrate to another platform with all our scenes?

latent plinth
#

That tutorial would come from the service you are migrating to.

merry moss
latent plinth
#

no.

merry moss
# latent plinth no.

Damn, forever double buttons or move to another platform.....damn you streamelements lol

ionic kelp
#

Sorry to do that but don't show the link.

latent plinth
#

...

sinful lotus
#

oh shit my bad

latent plinth
sinful lotus
#

stressed out and forogot lol

merry moss
latent plinth
#

Because migrating to another program is easier than spending less than 5 minutes to fix it?

barren echo
#

my obs, after SE update, now shows 2 "Start stream" buttons instead of 1 start stream and 1 start recording. any tips?

crude pecanBOT
#

@barren echo ⤵️

If you're experience the duplicate "Start Streaming" button, "StreamElements" menu, or other duplicate buttons for the latest version of SE.Live, Please download and install OBS Studio from https://obsproject.com/

If an install of OBS already exist, please install over the existing OBS installation.

If this does not resolve the issue, please perform the following steps:

  1. Uninstall SE.Live and OBS Studio completely, but leave the "user settings" option unchecked (For reference: https://i.imgur.com/LBaHgM1.png)
  2. Restart your PC
  3. Download and install OBS Studio from https://obsproject.com/
  4. Download and install SE.Live from https://streamelements.com/selive
tidal sky
#

hi! i write again because nobody answered me. i´ve been having issues with the bits alerts and the tts. In the alert box i have the tts for the basic and all the variations active, and the tts is still not working. Any idea how can i fix this?

barren echo
ionic kelp
#

If uninstalling as long as you don't click the delete user settings option no.

#

Otherwise no.

tidal sky
#

hi, what i am doing wrong to not get the answer, please i need help

latent plinth
tidal sky
#

the tts tip alert is not working either

snow smelt
#

Not sure which channel to ask this but, for the Stream Element Overlays, If you have multiple accounts for Stream Elements (Twitch, YouTube, Trovo) and you go to the My Overlays section and click DUPLICATE on the overlay, it gives you the option to send it to other accounts to use. Isn’t it supposed to copy everything over including all the settings and ready to use?? Nothing is transferring over properly.

twin cobalt
#

Re installed OBS it is gone now thanks

ionic kelp
#

oh ffs

#

I just saw the rerun GFD

twin cobalt
robust junco
#

Hey! I'm trying to make a specific custom command, but can't quite get it right. Is this a right place to ask for some advice?

ionic kelp
#

I thought you were live and let you know it could be fixed after you went offline but didn't notice you were doing a rerun.

#

Me just being Shiro_Blind

twin cobalt
#

I didn't know what GFD means?

ionic kelp
#

god friking dammit.

outer needle
#

Stream elements alerts will not play if the trigger user has "a s s" in theie name. names like sassy, bass, gassy, for example. Is there a way to fix this?

ionic kelp
#

My pinned message with the gif.

delicate sun
#

Hello, I need urgent help .. I can't log into OBS with my twitch account 😦

ivory blade
#

Yeah I'm having the same issue

potent tusk
#

yep

delicate sun
#

Yes exactly the same issue

twilit veldt
#

cant stream 😦

#

dont know how to fix

delicate sun
#

We have to wait

#

I think it's better to use the streamkey atm

twilit veldt
#

oh i thought it was just me

late bobcat
#

Anyone a media widget expert? I can see things play but no channel command seems to have an effect

#

I can be watching a video playing and it say "no song is playing" "no songs are queued"

twilit veldt
delicate sun
twilit veldt
#

lol

#

welp i guess we wait

frail harbor
delicate sun
#

To find your streamkey Somjuu -> Creator dashboard -> Settings -> Stream (never share this key)

twilit veldt
#

i see it but what do i do with that?

#

bec i dont see where to put it in obs.live

delicate sun
#

You can put it into settings -> Stream for OBS

frail harbor
#

time to switch ...

delicate sun
twilit veldt
#

ok LMAO

delicate sun
#

It's only visible when you're not connected with your twitch account

twilit veldt
#

might aswell wait then

delicate sun
#

yes

twilit veldt
delicate sun
#

I feel like being ignored here kekww

torn forge
#

i need to fix it

delicate sun
#

Only way

glacial inlet
#

Hello,
How to connect DonatePay to StreamElements?
And how to create a collection?

rapid burrow
#

What does this mean please

delicate sun
rotund ferry
#

Do I just need to reinstall the setup?

delicate sun
#

Just wait and wait

rapid burrow
#

It’s so stupid

torn forge
delicate sun
#

I think

frail harbor
#

idk how to save scenes so i cant reinstall

dull pumice
#

hi, having a issue after updating, getting a "failed to load channel information for twitch. Failed to get text from remote: the requested URL returned effor: 500 internel server error" pop up

#

only started after updating

dull pumice
#

oh

#

well then

#

feels bad

delicate sun
#

Even the streamkey doesn't work T.T

dull pumice
#

nop tried everything before coming here haha XD

limpid sparrow
#

Ahh it's not a personal thing? I just joined to ask about it.

rotund ferry
#

At this point obs is just down so I recommend not even trying to stream.

delicate sun
limpid sparrow
#

I'm sorry all v.v

solid creek
#

Is StreamElements running twice at once in everyone's OBS too?

dull pumice
#

just means i can spend more time on my sp game and not being mad at smite 🙃

frail harbor
#

yep

dull pumice
solid creek
#

Lame. lol

delicate sun
lament blade
delicate sun
#

Guess I can't do it T.T

lament blade
#

can't even back up my stuff

potent tusk
#

thats how you do that

rotund ferry
#

I just wanted to stream the updated beta for Ghost exorcism sadge

limpid sparrow
#

If it helps, it happened before I updated LUL

delicate sun
#

Can't we ping someone or is that useless ? kekww

dull pumice
gusty moth
#

so is it a server problem or was it the new update?

delicate sun
limpid sparrow
#

It happened to me before the update so I'm assuming a server issue.

jaunty sinew
#

Hello, i just have the error 500 when i wanna go Live, what is that ? I need help please

limpid sparrow
#

ayyy its not you

#

everyones having it

oak warren
#

Yeah me too

civic wind
#

same is happening to me 🥲

limpid sparrow
#

#FullTimeStreamerProblems

jaunty sinew
#

Servers Down ?

potent tusk
#

im attempting to re-install

delicate sun
ionic kelp
#

Alrighty everyone

#

Hold for 1 second

#

It appears that twitch has gone DerpDogPaola

#

Just wait patiently.

vital sinew
#

holding

jaunty sinew
#

Thank you all !

delicate sun
jaunty sinew
#

(Big 💜 from a Cypher Main)

delicate sun
lament blade
lament blade
#

i see everything double

delicate sun
#

Reinstall

lament blade
#

the commands timers

sonic flume
#

not quite sure where to ask this but

delicate sun
sonic flume
#

ever since I updated OBS, it's now throwing up error 500 at me. All my twitch information is correct, but it's just not recognising it

limpid sparrow
#

@sonic flume They're fixing it 🙂

sonic flume
#

I've tried both using a stream key, reauthenticating and doing it custom, it's just not happening

limpid sparrow
#

we are just chilling

sonic flume
#

ah, so it's a known issue

#

that's certainly a relief

honest lark
delicate sun
#

Twitch is messing up

ionic kelp
#

Disregard that Zolon

sonic flume
#

cheers, I'll take my leave then

ionic kelp
#

I saw your question btw

potent tusk
royal kestrel
ionic kelp
#

Try using the default one you can make when creating a command.

royal kestrel
#

I believe that was the default - let me try recreating a new one

strange kayak
#

May be either OBS or SE.Live issue

royal kestrel
#

Yep - that's the default Shoutout format

jaunty sinew
frail harbor
#

se live issue maybe

ionic kelp
#

No

limpid sparrow
#

Couldnt pay me to go back to streamlabs LUL

ionic kelp
#

It is a twitch issue.

royal kestrel
#

Check out ${1}, they are playing ${game ${1}} at <Twitch Link>${channel ${1}}

delicate sun
limpid sparrow
#

@delicate sun NOT EVEN

frail harbor
#

trueing

strange kayak
#

Streamlabs works

ionic kelp
royal kestrel
restive quest
#

so if u just use plain OBS u have the issue too?

ionic kelp
#

That wasn't for you Zolon

limpid sparrow
#

Darn twitches api

strange kayak
#

Is weird is working with streamlabs though x_x

sinful scroll
#

Trying to stream on schedule and OBS/SE can't connect "internal 500 server error"

dull pumice
#

its workie now atleast for me

sinful scroll
#

lucky lol

limpid sparrow
#

@dull pumice elements is?

jaunty sinew
#

Working Again !

dull pumice
potent tusk
crystal crater
#

its fixed for me guys, try right now maybee

dull pumice
sinful scroll
#

lmaoo

potent tusk
#

well i will be damned

#

it works

sinful scroll
#

im 30 min late but thats ok i guess lol

potent tusk
#

just stream 30 minutes over

#

ez

limpid sparrow
#

YAY

lament blade
#

uninstall se live

sinful scroll
potent tusk
robust junco
#

I have a question about a specific custom command that I have an issue with.

We have a running joke in a stream, that the streamer does not read messages (which he does, profusely)

So basically this is what I'm trying to do:

I want to make a command, that reads out the senders last message, but in caps lock.

first issue I get, that streamelements only reads the command as the last messsage

for example when the command is !doesnotread and response is ${user.lastmessage}, streamelements then only responses with "!doesnotread"

What I want is that StreamElements reads the message BEFORE the command.

Is that even possible?

lament blade
#

now it didn't want to install properly

oak warren
#

uninstalling and reinstalling doesnt fix it

lament blade
#

now it won't launch

#

i won't uninstal

#

this is just great

potent tusk
#

i uninsalled obs and reinstalled

#

and when waited

#

and bam it works

delicate sun
#

Working for meee

sinful scroll
#

All good now

delicate sun
#

Love y'all

#

Have a good stream ❤️

limpid sparrow
#

Thank you mods ❤️

#

Good luck all

umbral igloo
#

FeelsStrongMan finally back

lament blade
#

no I can't even uninstall sadcat

#

fixed

oak warren
#

And its back!

#

back to not wroking

#

not working

real igloo
#

Hi! I have a question. I had an update yesterday and since my Stream Elements bot sends every message twice. It also shows like this on my OBS.

wispy field
#

Uninstalling & reinstalling OBS got rid of it for me

dry hare
dry hare
wispy field
#

It was enabled. The alert image is a gif, and has 800 x 600 dimensions since it's a square image

#

WELP ok turns out I just needed to put it to the dimensions of twitch

#

i put them at 1920 x 1080 and now they work

#

i feel silly garLol

lament blade
#

@lament blade thank you

thick peak
#

Where can I find SE.Sponsorsip support? I am trying to accept TOS on a new sponsorship offer but it erros out.

wispy field
#

Thanks y'all for the help. I didn't know not having the dimensions at the Twitch setting would screw it up that much

real igloo
dry hare
#

@thick peak you were provided instructions in #tech-talk

thick peak
#

That seems to be what happens after you have done a sponsored stream and have issues with people's signups not registering. I don't have that issue. I am simply trying to complete step 1 of 7 to start a campaign.

light root
#

Hi, my overlay disappears by itself after a certain time of live, how to solve this problem?

dry hare
thick peak
dry hare
#

Oh cool. It doesn’t actually exist….

thick peak
torn monolith
#

Thank you all reinstalling OBS without uninstalling the previous version seemed to have fixed for me.

boreal grail
#

i did the raid shadow legends and havent got paid from it i was supposed to get paid yesterday

tender current
#

I'm watching a tutorial for adding a chatbot to obs from stream elements and its telling me to click on the "Widgets" channel but that doesn't seem to exist anymore

crude pecanBOT
#

@boreal grail ⤵️

If you need help with your campaign or sponsorship please use our form here: https://strms.net/sesp_help Thank you.

candid oak
tender current
#

Adding live chat to OBS

candid oak
unborn sable
#

The new update crashed my stream.... how can i find a old version?

crude pecanBOT
#

@unborn sable ⤵️

A crash log is required to investigate the cause of your issue. Please upload the last crash log.

  1. In OBS, click the Help menu
  2. Select Crash Reports and then Upload Last Crash Report
  3. Copy the URL and paste it to the chat here.

Note: If you are not able to follow the above steps, open your file explorer and go here: %appdata%\obs-studio\crashes and provide the last listed file.

candid oak
surreal vine
#

Hey, I have change my twitch nickname. Can u fix my chatstats?

crude pecanBOT
#

@surreal vine ⤵️

If you changed your name on Twitch, please follow these steps:

  1. Visit https://streamelements.com/logout and then log in again by connecting with Twitch.
  2. On the right side of the dashboard page that opens, select Join under bot settings. If it says Part select that and then select Join to send the bot to the chat. Don't forget to mod the bot by typing /mod streamelements in your channel if you have not already.
  3. Post your old and your new name here so that we can update your channel's chatstats tracking (must be done by staff).
surreal vine
#

Old - b3rch1k new - berchS_S

#

🫡

candid oak
surreal vine
#

Thx 😊

unborn sable
crude pecanBOT
#

@unborn sable ⤵️

  1. Restart OBS
  2. Start your stream/recording for about 30 seconds. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc.
  3. Stop your stream/recording.
  4. Select Help > Log Files > Upload Current Log File. Copy the URL and paste the link here.

Note: If you do not see an obsproject.com URL, you will need to update OBS Studio to version 22+.

unborn sable
#

👌

stable root
#

i am having issues starting stream after installing the update last night, i am connecting twitch to my account but its getting stuck on auth, any ideas what could be causing it?

#

Could not access the specified channel or stream key - i am connecting through the twitch (recommended) way and connecting in ok authenticating ok?

elfin pier
#

I cannot start my stream since like 15 minutes aswell. Maybe there is a bigger problem currently?

thorny lodge
#

I am getting the same error.

prime timber
elfin pier
#

Well guess its a bigger problem than just us

wicked cove
#

Having the same issue here

fiery beacon
#

I was just about to ask for help with this lol also my control panel has double start streaming buttons??

wicked cove
#

ok well idk about that one

crude pecanBOT
#

@fiery beacon ⤵️

If you're experience the duplicate "Start Streaming" button, "StreamElements" menu, or other duplicate buttons for the latest version of SE.Live, Please download and install OBS Studio from https://obsproject.com/

If an install of OBS already exist, please install over the existing OBS installation.

If this does not resolve the issue, please perform the following steps:

  1. Uninstall SE.Live and OBS Studio completely, but leave the "user settings" option unchecked (For reference: https://i.imgur.com/LBaHgM1.png)
  2. Restart your PC
  3. Download and install OBS Studio from https://obsproject.com/
  4. Download and install SE.Live from https://streamelements.com/selive
fiery beacon
#

🙏 ty LOL

dim hazel
#

I updated OBS today and now i cant stream. OBS says that it cant connext to my Channel or streamingkey, whats the problem and how can i fix it?

wicked cove
#

bruhh

stable root
#

people saying redownload obs and stream elements and reset stream key, ive always connected via twitch rather than stream keys as you get more info that way

fallen bison
#

updated and now dont work, reset the key reinstalled nothing worked

candid oak
#

Twitch seems to still have some issues with their connectivity. We're waiting on their response

scarlet thunder
#

righty when i try to go live

#

too

stable root
#

looks like on their twitch support status they fixed it 3 hrs ago, and people starting spamming twitch twitter approx 10mins ago so started 10 mins ago

#

just as i started trying to stream lmao

elfin pier
#

Just wait till Twitch fixed the issue. Nothing any of us can do about it right now.

scarlet thunder
elfin pier
#

When shit hits the fan, the fan is hit

sweet ruin
#

Hey so I am trying to get my twitch overlay set up through stream elements. Just sort of lost on how to get it fully functional because I got my own overlay pack from a different service.

crude pecanBOT
#

@sweet ruin ⤵️

To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website) and check Shutdown source when not visible as shown in this GIF: https://imgur.com/a/2JhJD0S

errant reef
sick agate
#

Apparently, I also have 2 instances of Streamelements in OBS procking

crude pecanBOT
#

@sick agate ⤵️

If you're experience the duplicate "Start Streaming" button, "StreamElements" menu, or other duplicate buttons for the latest version of SE.Live, Please download and install OBS Studio from https://obsproject.com/

If an install of OBS already exist, please install over the existing OBS installation.

If this does not resolve the issue, please perform the following steps:

  1. Uninstall SE.Live and OBS Studio completely, but leave the "user settings" option unchecked (For reference: https://i.imgur.com/LBaHgM1.png)
  2. Restart your PC
  3. Download and install OBS Studio from https://obsproject.com/
  4. Download and install SE.Live from https://streamelements.com/selive
severe epoch
#

StreamElements is not connecting T_T

broken mulch
#

I am getting same problem

fossil geyser
#

Same issue, attempting to fix via steps above.

broken mulch
#

I uninstall yesterday am not doing that again :/

candid oak
dim hazel
#

This are Server problems AGAIN

broken mulch
#

arhhh oki

narrow ledge
#

Good thing I saw that, I was about to delete and reinstall

crystal folio
#

ok I thought I was going crazy lol

brave cliff
#

twitch server issues? trying to go live and get failed to connect stream key or server blah blah

wispy creek
#

same here

pine knot
#

hi

torpid sierra
#

The live today borked my OBS. Literally doubled commands and suddenly won't connect at all. Help?

fossil geyser
#

Look above for post from community bot.

narrow ledge
lament blade
#

Just got off of a stream, tried to reconnect and go live again. Now my StreamElements is saying that it could nt access the channel, to double check the stream key, and if not it was a server error. I have my Twitch account connected. Ive reconnected my Twitch account twice and im still having this issues

scarlet thunder
#

twitch is having connection issue

#

we need to wait

unborn swan
#

I can't go live

severe epoch
#

They claimed they fixed them but.... yeah...no...

unborn swan
#

So sad.

#

You will be hearing from my lawyers

crystal folio
#

lol

river lava
lament blade
#

jesus lol I figured that is what was happening

river lava
#

I logged in again idk what happened

scarlet thunder
river lava
#

oh wait I hear there's a glitch

#

yeah my friend literately just told me lol

agile flax
unborn swan
#

How do I fix this

clear sierra
#

damn just as i was gonna go live too lmao

scarlet thunder
brave cliff
#

said they fixed it lololol

#

obviously not

#

RIP

pastel mica
#

Partial outage XD I guess I landed on the unlucky few of the "partial".

wanton trellis
prime timber
#

Y'all chill its all over rn its most likely an overflood and bottlenecking the servers with everyone wanting to go live twitch is working on it

scarlet thunder
#

blame genshin 3.0 lol

brave cliff
#

same. Thanks twitch. I can only stream 2 days a week

#

RIP

trim horizon
#

it wont start my stream

#

im logged in

scarlet thunder
trim horizon
#

and ive tried stream key

#

bruhhh

scarlet thunder
#

ok

brave cliff
#

twitch has a status page up

scarlet thunder
#

how can I DO IT

#

for links lol

brave cliff
#

broadcast issues still ongoing. its not obs

candid oak
brave cliff
#

i thought it was cuz update but no. good ol twitch

#

tried to stream on YT instead but 24 wait lmfao

#

BIG RIP

steady burrow
#

anyone know why obs studios wont allow someone to start stream?

severe epoch
thorny lodge
#

latest tweet

severe epoch
#

It isn't fixed for a lot of people though

torn raptor
#

so twitch is broken or? i think i am having the same issues. cant retrieve stream key!

pastel mica
#

OBS is fine. It's Twitch's connection that's 💩.

thorny lodge
#

Just chill, let them fix it

severe epoch
#

OH HUZZAH AN UPDATE

scarlet thunder
#

yep

thorny lodge
#

it's gonna be a minute

severe epoch
#

Chill but I gotta work T_T Booo

torn raptor
#

gawd damn

scarlet thunder
#

lets go twitch

thorny lodge
#

it sucks but this stuff happens sometimes, they're working on it and are aware so all we can do is wait

torn raptor
#

guess im a YT streamer now

pliant hatch
#

TinfoilTip @thorny lodge

errant marsh
#

rip I thought it was SE bc I just updated it today

charred sparrow
severe epoch
#

Same xD

errant marsh
#

I reset everything too before I knew RIP

light sand
#

free day off

#

lets go

teal crown
#

Im having that issue too ^ Glad to know its not my stuff, But I also have this weird issue: where there are two start streaming buttons, it wasn't like that yesterday

wanton trellis
#

im never updating a program again ScreeCry

brave cliff
#

DBL STREAM

latent plinth
wanton trellis
latent plinth
#

You don't need to uninstall

brave cliff
#

i sat for 30 mins thinking it was an OBS issue

prime timber
clear sierra
#

will the overlays/scenes be reset if I run the OBS installer to fix this? or just wait?

brave cliff
#

glad i didnt reinstall and lose my set up

teal crown
latent plinth
brave cliff
valid bear
#

on obs i click to go live and it says this for a minute or two then says its having issues for the server is there anything i can do or do i just need to wait?

scarlet thunder
brave cliff
#

thanks for help guys. happy streaming on a future day

slow sparrow
#

twitch broke itself

#

again

valid bear
#

how long do you guys think it will take since im new to the obs and twitch tech stuff

slow sparrow
#

with it being twitch could be an hr or a day who knows with them

indigo patio
#

Well shoot

valid bear
tough citrus
#

Oh so I am not the only one unable to get my stream live.

slow sparrow
#

so prob a day

indigo patio
#

I was about to blame the SE obs update

valid bear
tough citrus
valid bear
slow sparrow
#

twitch always breaks something around twitch rivals so its of no suprise

pastel mica
#

Right after my stream got cut off because my electricity got cut off for two hours, I still have to endure this. 💀

teal crown
#

Double buttons fixed, Thank you!

pastel mica
crude pecanBOT
#

@pastel mica ⤵️

If you're experience the duplicate "Start Streaming" button, "StreamElements" menu, or other duplicate buttons for the latest version of SE.Live, Please download and install OBS Studio from https://obsproject.com/

If an install of OBS already exist, please install over the existing OBS installation.

If this does not resolve the issue, please perform the following steps:

  1. Uninstall SE.Live and OBS Studio completely, but leave the "user settings" option unchecked (For reference: https://i.imgur.com/LBaHgM1.png)
  2. Restart your PC
  3. Download and install OBS Studio from https://obsproject.com/
  4. Download and install SE.Live from https://streamelements.com/selive
pastel mica
#

sh_xcrying thanks for that! I'll keep it this way then XD

chrome patrol
candid oak
chrome patrol
#

oh thank you!
(and now is fixed, thanks again twohearts )

abstract hemlock
heavy dagger
#

For the people that redownloaded OBS, is it letting you guys go live?

scarlet thunder
#

no

sweet ruin
#

I have my url added to the app but whenever I test my widgets they dont properly show up at all no matter where I drag them. It is just cut off or not there

crystal oracle
ripe hull
#

after preparing the setup for like 2 hours, I join the club of people affected by this 😄

heavy dagger
#

okay thanks just making sure

verbal sorrel
#

I have joined the club as well. just joined the discord to hopefully have a fix XD

hazy owl
#

yeah im not able to go live

verbal sorrel
#

telling me the steam key is wrong

undone lake
#

Ditto can’t go live, I think twitch is messed up

hazy owl
#

i found this sever and i tried reinstalling multiple times

verbal sorrel
#

stream*

hazy owl
#

the version of obs still says 27.2.4

undone lake
#

I think twitch has fucked with out stream keys friends

ripe hull
#

a few hours ago a streamer said they had this issue and fixed it by changing the server until they got a working one, I've tried a few ones but no luck

oblique birch
#

im having the same issue ;-;

crystal oracle
crude pecanBOT
#

The default resolution for StreamElements overlays (theme and custom) is 1920x1080. Please add them in OBS at their full resolution and use CTRL+F to fit to screen if necessary. You can then downscale your stream in OBS settings > Video if you'd like https://i.imgur.com/6bWXxjR.png

candid oak
ripe hull
#

funny thing is that the broadband test of OBS does work

candid oak
clear cedar
#

What about this double install thing?

#

I have two start stream buttons too

hazy owl
#

omg i had that too

crystal oracle
hazy owl
#

i uninstalled

#

and reinstalling got rid of that extra button

ripe hull
#

tried this as well, no luck

hazy owl
#

that twitter post

hushed nexus
#

thought I was the only one lol

clear cedar
#

Reinstalling OBS seems like such a hastle right now ugh

#

hassle

heavy dagger
ripe hull
#

welp, I guess it's no stream for tonight..

candid oak
ripe hull
#

I'm literally at my second stream and this happens xd

clear cedar
#

With the OBS Studio setup thing or the SE.Live one?

crude pecanBOT
#

@clear cedar ⤵️

If you're experience the duplicate "Start Streaming" button, "StreamElements" menu, or other duplicate buttons for the latest version of SE.Live, Please download and install OBS Studio from https://obsproject.com/

If an install of OBS already exist, please install over the existing OBS installation.

If this does not resolve the issue, please perform the following steps:

  1. Uninstall SE.Live and OBS Studio completely, but leave the "user settings" option unchecked (For reference: https://i.imgur.com/LBaHgM1.png)
  2. Restart your PC
  3. Download and install OBS Studio from https://obsproject.com/
  4. Download and install SE.Live from https://streamelements.com/selive
clear cedar
#

Oh thank you

#

🙂

crystal oracle
#

I really wish I hadn't updated OBS now aaa

heady prairie
#

I heard other people are having this issue?

ripe hull
ripe hull
candid oak
heady prairie
#

kk thx

deep hamlet
#

ok

crystal oracle
#

Ohh really? Well that's good to know

deep hamlet
#

its also stream labs

#

ive been trying to go live and nothing is working

candid oak
royal jasper
#

dealing with this issue

#

SE update isn't compatible with OBS

oak idol
#

any fix?

royal jasper
#

have to uninstall SE in order for OBS to launch

ripe hull
crude pecanBOT
#

@royal jasper ⤵️

If you're experience the duplicate "Start Streaming" button, "StreamElements" menu, or other duplicate buttons for the latest version of SE.Live, Please download and install OBS Studio from https://obsproject.com/

If an install of OBS already exist, please install over the existing OBS installation.

If this does not resolve the issue, please perform the following steps:

  1. Uninstall SE.Live and OBS Studio completely, but leave the "user settings" option unchecked (For reference: https://i.imgur.com/LBaHgM1.png)
  2. Restart your PC
  3. Download and install OBS Studio from https://obsproject.com/
  4. Download and install SE.Live from https://streamelements.com/selive
royal jasper
ripe hull
#

it's twitch servers they've already confirmed it (twice)

#

OBS launches but can you go live ?

indigo patio
candid oak
inland dove
oak idol
steel lynx
#

The stream key is correct.

steady burrow
steel lynx
#

So same issue.

#

Wait for which?

steady burrow
steel lynx
#

Oh oops, sorry, thanks.

blazing narwhal
#

so its a twitch issue wow

crystal oracle
#

Oop I feel bad for SE staff, everyone immediately thinks it's an SE issue instead of twitch ozzyLUL

oak idol
royal jasper
ripe hull
royal jasper
ripe hull
#

if you already have OBS then dont check both

digital shale
#

Hi guys, I've got stream elements appearing twice on my top bar of OBS (menu), I guess it's because of the update it created a new tab. How can I remove one ?

royal jasper
ripe hull
#

both*

#

then once you start OBS it will start SE automatically

oak idol
#

does everyone have two "Start streaming" buttons after update?

timid zodiac
#

no

hushed nexus
#

yup

digital shale
naive crystal
#

yup

timid zodiac
#

any update why the stream key is not working?

ripe hull
lament blade
inland dove
#

Twitch is having server problems apparently

lethal marlin
oak idol
timid zodiac
#

well i will see tomorrow than, its 00am in belgium so

lethal marlin
#

in germany.. i want to start the stream and than comes the issue.. failed to server connection..

digital shale
timid zodiac
#

me also @lethal marlin but if its twitch you have to wait i am afraid

#

only twitch can fix it

inland dove
#

^

odd bluff
#

anyone know why i keep getting this?

oak idol
timid zodiac
#

its a twitch problem you have to wait till they fix it

inland dove
#

Twitch is having issues right now where users cannot go live this means that we will have to wait until they fix the situation

odd bluff
#

gotcha thank you

warped parrot
#

twitch isnt saying anything on twitter. how do we know its their problem??

warped parrot
#

thank you

inland dove
#

Twitch Support is mentioning this issue

odd bluff
#

i guess ill use youtube for now

#

wait it just happened to youtube too???

potent tusk
#

shit it broke again

#

dammit twitch

graceful edge
#

imma cry

#

i wanted to just steam mikeSAD

tawny shale
#

CURSES!!!!

quiet ice
#

Oh ok so im not the only one with this issue

#

nvm

candid oak
inland dove
unborn swan
#

i cant go live

tawny shale
#

I'm just glad to find out i didn't bugger something up

tulip radish
#

Hey all, I'm having trouble with an SE sponsorship - is this a good place to go?

crude pecanBOT
#

@tulip radish ⤵️

If you need help with your campaign or sponsorship please use our form here: https://strms.net/sesp_help Thank you.

empty bloom
#

i cant go livee

tulip radish
candid oak
dire mango
#

I am unable to go live. Keeps telling me that there is a problem connecting to the server

whole torrent
#

same

candid oak
neon gust
#

same

tulip radish
dire mango
#

Reset - streamkey , reset computer, updated to 27.2.4 and this started happening

distant tide
#

i cannot go live also

tulip radish
#

altho tbf if twitch is down it doesn't matter lol

neon gust
#

is there a way to uninstall the update? i tried uninstalling SE.Live and normal OBS wasn't connecting either

unborn swan
#

im going to cry

viscid orbit
#

Yep. Signed in and out. And did both stream key and account sign in. Both don’t work

unborn swan
#

i dont care anymore

#

im crying

candid oak
tepid ledge
neon gust
#

so its a twitch thing?

viscid orbit
candid oak
whole torrent
viscid orbit
#

Starting later….. 🥲

distant tide
#

iam having same problem

lunar temple
#

Also getting this.

vague edge
#

having the same issue

fallen bison
#

the key is fine lol.

distant tide
#

its since the update

fallen bison
#

why did i update why

lunar temple
candid oak
#

Twitch is down currently, se.live is not the issue

elfin pier
#

Guys, please READ! Twitch is having issues right now. Not SE.Live.

neon gust
#

is anyone else having issues with SE.Live where there are two activity feeds open, two chats, two 'Start Streaming' buttons?

elfin pier
#

Dont spam and blame the update, its Twitch that causes these issues

unborn swan
#

ugh i cant believe i updated

#

smh

fallen bison
#

i was live. i reopened obs se and it said update i updated and then i had issues

lunar temple
#

I'm literally watching a stream on Twitch. Seems fine.

candid oak
elfin pier
#

Streams that are already live work fine. Going live right now is the problem.

fervent igloo
#

can anyone help i am havin this problem for some reason please

agile flax
#

Staff cant u just close the chat and just leave the mesage of of the tweet?

lunar temple
#

Yep, just found this.

potent tusk
lunar temple
#

Ugh.

indigo patio
#

Its like sure, nobody watches my stream but I want to go live you know. That aside, SE is so much better than streamlabs since I made the switch a year ago.

bitter wing
fallen bison
#

why are there 2 start streaming buttons?

crude pecanBOT
#

@fallen bison ⤵️

If you're experience the duplicate "Start Streaming" button, "StreamElements" menu, or other duplicate buttons for the latest version of SE.Live, Please download and install OBS Studio from https://obsproject.com/

If an install of OBS already exist, please install over the existing OBS installation.

If this does not resolve the issue, please perform the following steps:

  1. Uninstall SE.Live and OBS Studio completely, but leave the "user settings" option unchecked (For reference: https://i.imgur.com/LBaHgM1.png)
  2. Restart your PC
  3. Download and install OBS Studio from https://obsproject.com/
  4. Download and install SE.Live from https://streamelements.com/selive
olive valley
#

yo guys, i have issues to go in Live. anyone have this issues?

lunar temple
ripe hull
#

btw now that we're all here what's your twitch channel? I just started and that follower requirement for Affiliate is nothing easy 😄 we could help us each other with some follows don't you think?
mine is @terse willowVinyl

fallen bison
#

uninstalling means restarting all senses etc?

olive valley
#

i see.. so twitch is having problem

#

thanks buddy

candid oak
river sage
#

Hi i did your update in obs and now i have two of everything and cant stream at all from obs. it says some stream key error. how do i get rid of the repeat of stream elements

proper arch
#

I'm having the same issue

river sage
proper arch
#

Yup

olive valley
#

i have the same issue

#

twitch having trouble seems

torn raptor
#

its a twitch problem not an obs problem

proper arch
#

Seems to have been caused by the new update

shadow charm
#

why is everything in my obs duplicated

crude pecanBOT
#

@shadow charm ⤵️

If you're experience the duplicate "Start Streaming" button, "StreamElements" menu, or other duplicate buttons for the latest version of SE.Live, Please download and install OBS Studio from https://obsproject.com/

If an install of OBS already exist, please install over the existing OBS installation.

If this does not resolve the issue, please perform the following steps:

  1. Uninstall SE.Live and OBS Studio completely, but leave the "user settings" option unchecked (For reference: https://i.imgur.com/LBaHgM1.png)
  2. Restart your PC
  3. Download and install OBS Studio from https://obsproject.com/
  4. Download and install SE.Live from https://streamelements.com/selive
river sage
proper arch
#

I also have doubled stream elements tabs in the top left

dry hare
#

Twitch is having an outage causing issues going live. For those with double buttons, please read the bot post mentioned above

crude pecanBOT
#

@neon gust ⤵️

Read and follow our server rules:

  • We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
  • No advertisement or channel promotion, anywhere on the server.
  • No NSFW/NSFL
  • No unsolicited DMs or friend requests to server members

Make sure to read the #welcome in any server you join.

river sage
crude pecanBOT
#

@proper arch @river sage ⤵️

If you're experience the duplicate "Start Streaming" button, "StreamElements" menu, or other duplicate buttons for the latest version of SE.Live, Please download and install OBS Studio from https://obsproject.com/

If an install of OBS already exist, please install over the existing OBS installation.

If this does not resolve the issue, please perform the following steps:

  1. Uninstall SE.Live and OBS Studio completely, but leave the "user settings" option unchecked (For reference: https://i.imgur.com/LBaHgM1.png)
  2. Restart your PC
  3. Download and install OBS Studio from https://obsproject.com/
  4. Download and install SE.Live from https://streamelements.com/selive
olive valley
#

i dont have anything double

#

just cant go in live for some key issue

#

i guess we just have to wait 😄

candid oak
olive valley
#

ye..

river sage
#

but other people are live right now

oak idol
dry hare
tulip radish
#

yeah looks like the problem is going live, not being live

latent plinth
#

Correct

spice sapphire
#

We opened obs which has stream elements integrated. We were getting an oops / error on our stream elements panels within obs. We logged out of stream elements in obs. Closed obs and restarted the computer and now obs won't open when we click obs or the stream elements icon on our desktop????

autumn inlet
#

uninstalling selive makes it possible to open OBS again

crude pecanBOT
#

@spice sapphire @autumn inlet ⤵️

If you're experience the duplicate "Start Streaming" button, "StreamElements" menu, or other duplicate buttons for the latest version of SE.Live, Please download and install OBS Studio from https://obsproject.com/

If an install of OBS already exist, please install over the existing OBS installation.

If this does not resolve the issue, please perform the following steps:

  1. Uninstall SE.Live and OBS Studio completely, but leave the "user settings" option unchecked (For reference: https://i.imgur.com/LBaHgM1.png)
  2. Restart your PC
  3. Download and install OBS Studio from https://obsproject.com/
  4. Download and install SE.Live from https://streamelements.com/selive
meager tide
#

ok so this is an error with stream elements

spice sapphire
#

I'm not experiencing duplicates

autumn inlet
#

ah shit I gotta uninstall OBS too

candid oak
tulip radish
#

my OBS can't connect and I don't have SE installed

dry hare
autumn inlet
#

dangit and thanks I shall be back soon

dry hare
#

Twitch is broken

#

Stream on YouTube

candid oak
autumn inlet
#

oh?

rich verge
#

how do i import the overlays?

autumn inlet
#

aight I shall try

candid oak
crude pecanBOT
#

@rich verge ⤵️

To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website) and check Shutdown source when not visible as shown in this GIF: https://imgur.com/a/2JhJD0S

spice sapphire
#

If I uninstall stream elements from my desktop and reinstall streamelements will my obs setting and scenes and everything still be there?

obtuse yoke
#

is obs down right now?? i cant go live

autumn inlet
#

still better than streamlabs

obtuse yoke
#

asking for a new sstream key and i already have

autumn inlet
elfin pier
#

Go to the OBS site > Download the OBS for your OS > Run the installation (close OBS if running) > Follow steps > No data lost, problems fixed!

obtuse yoke
#

oh shit really

candid oak
obtuse yoke
#

well twitch gotta fix it then right??

lament blade
#

Im having the same issues keep getting a fail to connect

autumn inlet
#

good time to optimise those settings and fix those overlays and all those chores you've been putting off lol

spice sapphire
elfin pier
#

Twitch is working on the outage. They will fix it ASAP. SE.Live cannot fix this issue for us!

obtuse yoke
#

nawww twitch fixing issue

candid oak
lament blade
#

And i just added a new overlay from streamelements and bam not working anymore

elfin pier
#

The problem is in Twitch and not in SE. SE is working fine and will work like smooth butter once Twitch fixed their issues!

autumn inlet
#

LOL microsoft edge is using OBS? wtf lol

obtuse yoke
#

server issue guys holy

marsh bone
#

👋 Hope this is "comforting" to some, I did alllll the things asked to do, felt good, and still it's outta my hands 😅 Unistalled, reinstalled, all that good ish. So here's to hopin!

strong horizon
#

PETTHEMODS bless yall for answering questions over and over again

spice sapphire
#

I'm not worried about trying to stream or go live my application won't even open

dry hare
#

**Twitch is broken right now. Going live doesn’t work at the moment. You can see when broadcasting is fixed here: https://status.twitch.tv **

autumn inlet
unkempt maple
#

i have doubles for some reason

elfin pier
#

Kuddos to the SE.Live mods for being here and answering the questions. If only people could read haha

wanton trellis
# unkempt maple

i had doubles too, just updated from the OBS website and it fixed it for me ^u^

distant tide
#

i had to scramble to get streamlabs ready until this is sorted out

elfin pier
dry hare
strong horizon
autumn inlet
#

had to close about twenty instances ffs I wish I could kill edge

unkempt maple
#

Thank you! I'll try that now

onyx schooner
#

looks like it started working?

autumn inlet
#

Can confirm reinstalling OBS AFTER the update of SE.live has completely fixed boot issue

stiff iris
#

so like, we can stream if we reinstall obs ?

candid oak
elfin pier
#

Not really. The problem is in Twitch and not OBS. Once Twitch fixed their problems u can go Live

stiff iris
#

oooh ok

elfin pier
#

OBS, SE.Live etc have nothing to do with this outage. All on Twitch's side.

distant tide
onyx schooner
#

im on the west coast, and i just went live so its working for me

remote dust
stiff iris
#

thanks, i thoght that it was my obs or my pc that was bad

autumn inlet
#

shit my obs chat dock disappeared

unkempt maple
candid oak
autumn inlet
#

mayhaps

olive valley
#

i am live btw

latent plinth
olive valley
#

it works

spice sapphire
elfin pier
#

Seems like the impact is slowly declining and people are being able to go live. I would recommend to try it if u want to go live to see if it works for you!

olive valley
#

in italy Twitch is fixed

#

you just have to wait

#

maybe soon it works on your country too

elfin pier
#

A gambling man is still a man

distant tide
#

just tryed mine its kicked in

candid oak
autumn inlet
#

woo fixed the docks

robust junco
#

can anyone help with this v

I have a question about a specific custom command that I have an issue with.

We have a running joke in a stream, that the streamer does not read messages (which he does, profusely)

So basically this is what I'm trying to do:

I want to make a command, that reads out the senders last message, but in caps lock.

first issue I get, that streamelements only reads the command as the last messsage

for example when the command is !doesnotread and response is ${user.lastmessage}, streamelements then only responses with "!doesnotread"

What I want is that StreamElements reads the message BEFORE the command.

Is that even possible?

stiff iris
#

one question, a lot of people on twitch are still running their lives very well, why ?

simple hedge
#

i tried everything

abstract harbor
#

Same in Czech its fixed too

latent plinth
autumn inlet
#

Disconnect account then reconnect to get the OBS docks back

stiff iris
spice sapphire
stiff iris
#

for some of us

candid oak
candid oak
elfin pier
ripe hull
#

yes it works now

#

I have set server on auto and it works

upbeat snow
# stiff iris ah, ok thanks

It also isn't effecting all users. Like I was able to go live myself, where minutes earlier I was having issues. It's seemingly a bit of a hit and miss or Twtich is hot on getting it fixed and fixed it on the server. Just have patience and it will get resolved.

autumn inlet
#

I'm live now in australia

#

looks like this is a TWITCH issue

elfin pier
#

Exactly! patience is key. Outages like this happen sometime. We gotta get through it together hehe

stiff iris
#

i'm goona just wait

autumn inlet
#

Thanks for the help y'all good luck!

stiff iris
#

yeah

upbeat snow
stiff iris
#

thanks for the help guys, i was worried about my settings and stuff, but you guys helped a lot

spice sapphire
zealous socket
#

did a test live in cali,US connected....

Got rid of duplicated [startstreaming] also just by installing OBS from the web over currently installed files.... SE.live working fine now

crude pecanBOT
#

@spice sapphire ⤵️

If you're experience the duplicate "Start Streaming" button, "StreamElements" menu, or other duplicate buttons for the latest version of SE.Live, Please download and install OBS Studio from https://obsproject.com/

If an install of OBS already exist, please install over the existing OBS installation.

If this does not resolve the issue, please perform the following steps:

  1. Uninstall SE.Live and OBS Studio completely, but leave the "user settings" option unchecked (For reference: https://i.imgur.com/LBaHgM1.png)
  2. Restart your PC
  3. Download and install OBS Studio from https://obsproject.com/
  4. Download and install SE.Live from https://streamelements.com/selive
autumn inlet
spice sapphire
#

Also we were able to go live and stream elements chat box is working it posted something in our chat right now lol I see that on my tablet

candid oak
spice sapphire
robust junco
#

Is there a room for actual enquiries?

crude pecanBOT
#

@robust junco ⤵️

Welcome to the helpdesk! Please let us know how we can assist you today and a support volunteer or staff member will assist you as soon as they are available. Thank you for your patience.

elfin pier
#

Yall got some good bots on this channel. The mods are doing fantastic aswell but holy those bots are programmed very good. Solid work!

robust junco
#

so why did @crude pecan react with a waste basket? :D

latent plinth
#

The bot doesn't think highly of itself :(

elfin pier
#

Haha good one

#

Sharp

candid oak
robust junco
# candid oak Don't worry about the workings of the bot, How can we help

I have a question about a specific custom command that I have an issue with.

We have a running joke in a stream, that the streamer does not read messages (which he does, profusely)

So basically this is what I'm trying to do:

I want to make a command, that reads out the senders last message, but in caps lock.

first issue I get, that streamelements only reads the command as the last messsage

for example when the command is !doesnotread and response is ${user.lastmessage}, streamelements then only responses with "!doesnotread"

What I want is that StreamElements reads the message BEFORE the command.

Is that even possible?

candid oak
heady prairie
#

hey I can stream now

#

idk if its fixed for others

elfin pier
#

Impact seems to be slowly fading away. So more and more people should be able to stream now.

#

No official update from Twitch yet but they most likely release that once they see a huge impact loss. So go Live and get some!

shadow thicket
#

Okay, I have a weird problem and I expect my inability to word it is why I can't find a solution. But basically my OBS has StreamElements loaded twice, so it shows up twice in my menus up top, I have two StreamElements Live Support buttons, and two Start Streaming buttons. Anybody know how to fix this? Thanks you for your time.

crude pecanBOT
#

@shadow thicket ⤵️

If you're experience the duplicate "Start Streaming" button, "StreamElements" menu, or other duplicate buttons for the latest version of SE.Live, Please download and install OBS Studio from https://obsproject.com/

If an install of OBS already exist, please install over the existing OBS installation.

If this does not resolve the issue, please perform the following steps:

  1. Uninstall SE.Live and OBS Studio completely, but leave the "user settings" option unchecked (For reference: https://i.imgur.com/LBaHgM1.png)
  2. Restart your PC
  3. Download and install OBS Studio from https://obsproject.com/
  4. Download and install SE.Live from https://streamelements.com/selive
elfin pier
#

Try this:

  1. Go to the OBS download site and download the OBS for your OS
  2. Follow the steps (close OBS if u have it running) and finish
  3. Problem is solved and all your data (overlays, scenes etc) are still there
#

Or just what Greyson just did with a command cuz he knows and i dont

shadow thicket
#

Thank you Greyson and William. 😄

elfin pier
#

Let us know if u are still experiencing issues after going through those steps. Which is most likely not the case cuz this fixes the problems!

spare mango