#wowhead-feedback-support

1 messages · Page 46 of 1

thick fox
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tbc database

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also i posted this 5 days ago and it should be a fairly easy fix

jagged siren
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Since Shadowlands, level ranges for maps changed for almost all maps. And mobs' levels are scaled between associated zone's level ranges. Health pools scales accordingly. This might be the reason for why they dont appear on Wowhead.

plucky fractal
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i don't think they're talking about Retail, vs Classic
they're asking why Regular Classic and The Burning Crusade Classic is differently labeled/missing information
Changes in Retail won't change anything with those set versions as far as i know

jagged siren
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Ahh my bad, didn't see the classic database tag, sorry

potent fog
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yeah retail wasn't on the equation there

thorn arrow
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Cant you turn off Today in WoW and Dispatches From the Maw on wowhead? It is annoying when you have to scroll down until news. I only want wow news else nothing more. They take too much space like waste.

swift quest
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all 404s

crystal olive
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fixing it

swift quest
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yup no 404s now

next sail
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what's this?

thick lark
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Specifically it tried to access the server where wowhead hosts their images and what not

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It failed, likely a random isp issue

rustic whale
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Yep, i feel like it's intentional.

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Is there a way to get WoWhead notifications when someone replies to your comment?

peak chasm
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@here - where can I find the phase 6 bis pages for all classes (not SoM)?

fervent basin
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why is it hung up on this?

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I am logged in on the website

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OK never mind I had to quit and open a different client and now it works.

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shame I can't just do that for all my outdated addons

gentle agate
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Anyone know If i add a discord webhook for in devlopment and Retail wow news that it will double post or not?

viscid heart
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it will

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the ones that are in both

gentle agate
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Np ty for the reply 🙂 hopefully in future there are options for PTR and retail without the added on news

modern jolt
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Not sure if anyone's ever mentioned this before. But whenever a news post has the comments locked, the bottom navigation, footer, and everything that would typically come below the comments, won't render at all. Someone's misplaced a closing bracket somewhere.

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Happens in Chrome, Chrome (Incognito), Firefox, and Firefox (Private Browsing)

hardy bloom
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Yeah this is 100% a thing, both on desktop and mobile

teal dragon
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Being looked into, it doesn't happen to me while logged in to my account... is it happening to you while logged into yours?

modern jolt
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yep, logged in and logged out

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both with and without browser extensions

teal dragon
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Thanks @modern jolt I've passed it along. 🙂

modern jolt
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np

nova minnow
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In the facebook title it says the glyph is added in 9.1.5? Does this mean we can use it already or is this a mistake?

crystal olive
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def a mistake

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fixed the facebook post

plucky fractal
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Hello! I would like to change my name on wowhead, how can i do that?

crude urchin
plucky fractal
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👌

open maple
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hey wowhead team - could you add in your "today in wow" section the transmogg rewards for korthia dailys ?
--> like today (EU) 2 "redeemed" and 1 "radiant" transmogg rewards from korthia venthyr dailys !

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(turn off auto turn-in or you get a useless doublet! turn in -> learn -> turn in -> learn)
❤️

orchid citrus
thick fox
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are you guys still reading what was said above? i posted two separate things but haven't gotten a reply about it, and they're still issues

crystal olive
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We do read it, but it is Thanksgiving week, so it will take longer for those to be solved as they aren't critical

plucky fractal
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Hello! How long it usually take for wowhead to answer on email to "feedback@wowhead.com"?
I know impatience is not cool thing but i just wonder for an average time as it was about 2 days ago.

viscid heart
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its weekend

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and its a american holiday

hardy bloom
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Normally takes a few days, but those 2 days probably don’t start until Monday

plucky fractal
plucky fractal
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thanks for both answers.

hardy bloom
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So start counting once Monday comes

plucky fractal
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yep i understand 🙂

fringe fable
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Where did the tracker for the Nightfae Star Lake Ampitheatre go?

crystal olive
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if it isn't showing up, that means no one has uploaded information about it with the wowhead client

fringe fable
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gotcha, cheers

summer terrace
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https://www.wowhead.com/item=1925/defias-rapier this should be marked no longer obtainable, dropped from deadmines mobs who were removed from the game

Wowhead

This blue one-handed sword has an item level of 12. In the One-Handed Swords category. Added in Classic World of Warcraft. Always up to date.

tawdry jewel
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Idk if im in the right place to ask but what does this mean

errant pecan
tawdry jewel
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Okiee ty

hardy bloom
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no - its a config error actually

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they tried to hotfix the murloc backpack

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it didnt work

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either way, wrong channel

errant pecan
civic stone
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Heya, 2 things 🙂
1, Quest 25443 is still in game and can be completed just have to abandon the normal version (wowhead has it listed as removed)
2, I cannot for the life of me figure out how to filter quests to show Obsolete and removed quests :/ the "available to players" filter doesnt seem to do anything

rustic whale
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What is up with all of the important new posts not being allowed to discourse on?

hardy bloom
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because it ends up being filled with toxicity which is a pain to moderate

wraith quail
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anyone know a way to view the old phase 1,2,3,4,5,6 wow classic bis guides?

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seems like they got deleted

gentle burrow
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In the last few days I've run more and more in to full-screen pop-up ads on PC and mobile. Today I've had ads like in the screenshot that !can't be closed! These ads make the site entirely usable and require a full page reload in hopes of not getting another ad.

The full screen popups on PC simply result in more people using adblock and you getting no revenue at all. They are far too much and the mobile ad is just extreme.

Why would you implement an ad that can't be closed and blocks your own site from being used? Do you think people will buy premium if you make your site unusable otherwise?

viscid heart
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You may or may not know, wowhead doesn't select the adds you see.

gentle burrow
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They may not have control over the content of ad (Ford, Kellogs or Raid shadowlegends), but they have control over the type of ads they implement into their site. Be it banner ads, videos or full screen unclosable ads like the one above. If wowhead would not want a full size popup ad on their site, there would not be a full size popup ad on their site.

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The ad can't be closed on mobile. This is wowheads responsibility. Their site being unusable unless you load it again, can't be in their interest.

kind verge
gentle burrow
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My screen resolution is 2960x1440, unlikely that my resolution is too low to fit the X.

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I wasn't able to zoom in/out or scroll up/down, as the ad itself was intractable with a swipe-gimmick. Had another ad later without any interactive elements, but could not swipe or zoom there either.

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The ad simply always snaps to fill the whole screen estate.

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Great ad implementation.

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I have no problem supporting sites, but ads like these are the reason people use adblock.

muted lily
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Wowhead became unusable in the last few days with those adds. Keep doing that and you will run everyone away from your site. I am a software developer and I'm flabbergasted that no one tested this first and after feedback is given apparently they are still not disabled. Please for the love of God, do something.

stoic acorn
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Until somebody that has seen those ads reports them, nothing can be done. You can report advertising issues by hitting the feedback button in the menu and selecting "advertising issues"as the reason. That will automatically send a list of the last 10(?) ads that that specific browser was shown in with the feedback. Hopefully the problematic ads are in that list and the staff will be able to track it down.

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Of course you can also buy Wowhead Premium and both get rid of all ads on the site, as well as directly support them 😉

kind verge
gentle burrow
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implementing full-site popups into your website is nothing but disrespectful to your users

crystal olive
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That's not how ads work. Ads are serviced by third party companies and not implemented by us. We are investigating the issues being serviced to your demographic.

gentle burrow
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You want to tell me that wowhead has no oversight over the type of ad (banner, video, popup) that is played out on their website?

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A third party modifies the site layout to facilitate ad space?

viscid heart
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there is a big difference between what you wantand what they push on you sometimes. there are either bad advertisers pushing crap out or

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a add is javascript, not html

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so if the add provider doesnt do its job of filtering the stuff

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"i am totally a banner, trust me dude"

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full site popup

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crap, real crap

crystal olive
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We do have oversight on the type of ads yes. But what you're experiencing isn't an issue with that. You're having a bad actor advertiser that is abusing something in the ad chain to make their ads misbehave like you're seeing.

viscid heart
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but sadly the truth

gentle burrow
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It's hard for me to believe that this new type of ad appears on the site without you greenlighting it.

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Anyway, as long as those ads are being played out, adblock is back on. Full site popups in 2021 are the lowest of lows, that stuff was gone on every serious website years ago for good reasons.

teal dragon
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We are not intentionally serving full-page ads, we'll be investigating next week but in the meantime we've disabled the ad provider on mobile that we believe is serving those types of ads. Thank you.

gentle burrow
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Thank you for disabling those ads on mobile. Attached is a screenshot of the full-screen pop-up on desktop, which is imo just as bad. I've also reported it as an advertising issue with the site-tool.

I have no issues with banner ads, integrated videos or the like. Ads blocking content are unacceptable tho.

twilit helm
thick fox
lucid hill
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@rich wyvern

crystal olive
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fixed

civic stone
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This is still in game

orchid citrus
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We'll send it to the devs to get it fixed, but just as a general thing, we pull that kind of quest data from Blizzard themselves and it's usually automatically filled out whether the quest is available or not

civic stone
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Hmmm, Ive been told that "This quest is no longer available" is added by wowhead
but "Blizzard had marked this quest as obsolete was from them

orchid citrus
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mhm

civic stone
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both versions are still in game, Ive completed both of my character recently
the one you sent is the main version offered by the NPC summoned by the previous quest, but that NPC leaves quickly as its summoned, if you abandon the main version and head back to tyrus he offers the 2nd version

orchid citrus
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I see. It will be fixed, thanks for the report 🙂

civic stone
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🙂 Thanks

teal dragon
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**FYI: ** Wowhead Webhook notifications are not currently working due to AWS outage(s). They should catch up once services are restored. Thank you.

edgy parrot
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Would it be possible to add an option to see the Phase 6 BiS list again?
In classic Era we dont care much about the P1 list and since the P6 list dissapeared it has been a bit hard to find good sources for the BiS items.

sonic hull
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anyone know why my addons wont work for classic wow? i've tried almost everything I can think of

rancid copper
hardy bloom
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News post says 9.2 hot fixes, should be 9.1.5

gusty thicket
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Might be a weird flex question but is there someone who has gotten the mount from mage tower yet? Just finished and wondering if im the first one and if thats something that wowhead would care about xd

rancid copper
gusty thicket
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RIP too slow i suppose

tardy pagoda
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Also probably mentioned before but you cant use ring enchants in the TBC gear planner

analog remnant
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im not sure if this iis the right place to submit this kind of issue, but the legacy frost mage artifact challenge guide links to the arcane mage tower guide, not the frost one.

rustic whale
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Why lock the article about the stereotypes? 😦
It’s a neutral topic yeah?

plucky fractal
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not at all

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and regardless of the potential neutrality of a topic, there's always going to be someone who creates a conflict

rustic whale
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Oh. I don’t see it that way.
Wait so why not just remove the comment section all together?

misty terrace
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Hey, i've got the wowhead client installed, recently my characters have not been updating on the website with quest progression, or even new characters i've made, are not showing up on the quest completion tracker. seems to have started like 6 days ago

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(classic)

hardy bloom
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it doesnt match existing troll lore

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it very clearly makes zekhan seem uneducated

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zekhan has too much experience to be uneducated

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also the goblin criticisms are also valid

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not to mention all of the other lore mistakes

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the book is a sloppy mess

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it is racist tho

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zekhan was shown to be educated in before the storm

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he was educated enough to be assigned to the zandalari as an envoy

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goblins risk presenting jewish stereotypes and they didnt do anything to avoid that

crisp heart
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It is dangerously problematic to associate the written word with intelligence and education. That kind of rhetoric was used against indigenous cultures. Intelligence and education is NOT solely defined by the written word. Thereby, Mrpeach's argument and Wowhead's by extension is defining people as "stupid" or "uneducated" based on WESTERN understandings of education. This is not, and has never been, the case in World of Warcraft or in real life. Some peoples do not value written text as a primary part of one's education, and that's OK.

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The least you can do is acknowledge what was put forward.

hardy bloom
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what im saying is that zekhan would know the word erosion

crisp heart
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Did you read what was posted?

hardy bloom
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did you read the sample from the book?

crisp heart
# hardy bloom what im saying is that zekhan would know the word erosion

Different cultures use different words to describe processes. Some cultures have dozens of words used to describe different types of snow, whereas some cultures have no words to describe it at all. Just because he did not know the word "erosion" does not mean that he does not understand the concept of which it entails. He likely just uses a different word to describe the process.

hardy bloom
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it reads like slave text man

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it reads like a white person writing about a slave in the 1800s

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its vile

crisp heart
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You're characterizing it with no qualifications.

hardy bloom
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ignore the warcraft context

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IT SHOULDNT NEED QUALIFIERS

crisp heart
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If you want to have an adult discussion, read what was posted on each point in response to Wowhead's articles.

hardy bloom
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if you need qualifiers to NOT be racist, then you are racist

crisp heart
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You didn't even take the time to read what was said.

hardy bloom
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i did'

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i think youre wrong

crisp heart
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Okay, so why do you say that?

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On the example of erosion.

errant pecan
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Girls, stop fighting, you're both pretty and this isn't the place for it

limber pivot
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Plz go to a vc for this shit.

crisp heart
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Why was the presented evidence invalid to you on counterpoint?

hardy bloom
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this is the wrong channel and honestly i dont care to have this argument

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have your thoughts

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i have better things to do

crisp heart
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That's okay. I happen to agree with the large post post above that was made in critique of what was being asserted by the writers at Wowhead. I will not continue to debate this either, it is childish talking past one another. He listed valid points and Mrpeach did nothing to address them.

limber pivot
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No legit go to a vc to argue no one wants to have an argument spammed in any chat.

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Clearly you did now good night

rustic whale
rustic whale
patent pollen
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just adding feedback on the article about the book. Its an prime example of people that don't care about this stuff and its not needed. Its a book and the author of the wowhead article sees things that are not there.

tidal yew
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I rarely give feedback to you, I even applauded you for locking comments in racism/sexism-related posts in the past, because the wow community is generally undersensitive to these things, meaning often they don't see systematic sexism right before their nose when it comes to in-game-changes that were much needed. But as someone who is politically active for these things and even earns some money with analyzing them in context of media...you just made our life worse. Not only are you arguing about written word as a sign of intelligence which is a western racist assumption in itself, you accuse Blizz of general anti-semitism in using the goblin race doing bad things in the first place (which is not how you do it, explain why it could be racist, educate, don't accuse) and worst of all, you go overboard on all these things without any possible means to discussion.
I'll tell you that in hopes for a better Wowhead, but problems of systematic racism/sexism will not get better in society by one-direction-blogposts, it will get worse! We need to talk to people about these topics for a better awareness. This is a first. I love Wowhead. I love the awareness and information you spread about Blizzard in the last months, but please just talk about that with people. Invite experts to podcasts, do discussion rounds, talk with the community, talk with the developers, invite minorities. We need teachers, not essayists. Please.

velvet garden
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Article is a bad take. Particularly this last bit:
"While it is true that sometimes older lore can contain stereotypes that are outdated and recognized as harmful today, it's also true that new lore should try to address and improve on that - rather than reinforce those harmful stereotypes."

WoW is a cartoon-game based on the idea of perpetually attempted racial genocide.

If you're surprised or offended that lore characters are racist, please reread the last sentence.

plucky fractal
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guys, you're not talking to Blizzard
you're talking to people to make sure a website doesn't break
this is offtopic and the whole entire conversation is just fueling a fire
drop it

patent pollen
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Its not offtopic, its regarding feedback over an wowhead article made by their team.

crisp heart
misty terrace
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hey idk if this is the right place to ask, but im having issues with the wowhead client not updating my characters on the wowhead website (classic), if anyone could point me in the right direction that'd be nice

teal dragon
misty terrace
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thanks ill do that

hardy bloom
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oh btw i found a source for zekhan being able to write

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its in before the storm

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so its an inaccuracy of the new book at the minimum

tidal yew
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"Most of my reading and writing thanks to him" - Source: Exploring Kalimdor. Also not the point of discussion.

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Same. Comments on the second post were even deleted for criticizing the self-quotation of their own blogpost as a generalization. This is not good news journalism, this is biased and self-promoting. This is not the Wowhead I learned to love.

rustic whale
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depending on what responses/actions the wowhead staff take regarding Morbid and Schpudey's comments will show their true colors.

crisp heart
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I myself am wondering how this will be resolved so as to see how comfortable I am with Wowhead as a source going forward. It seems like at least some clarification is in order.

rustic whale
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Their safest bet as a brand is taking no action. So we probably won't get any response. But if they start silencing/removing posts/banning people, we'll know where they stand unfortunately.

hardy bloom
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you realize news sources have op-eds right?

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like - theyre allowed to post opinions of their writers?

hardy bloom
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jesus - you are acting like this is some massive conspiracy

crisp heart
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I read around a lot of sources, both in active WoW guilds and from those in servers and the broader community that I am not a part of but wanted to hear outside of my social circle about it. The concern is definitely that the assumptions were problematic, but even more that the article was unclearly presented as news in some parts, but editorial in others, and not made clear at all.

i.e. "some people thought" followed by a few sentences later with assertions of fact.

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That comes off as very unprofessional and deceptive, even if that was unintentional it is better to make clear than to let it fester. It seems reasonable to ask about.

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Yeah, and as someone who runs a Discord with literally hundreds of active RPers, we are definitely not the only people concerned based on what has been talked about over the last 2 days. They're still waiting to hear too.

Edit: including cross faction concern too, although the RPers involved are largely Horde by the hundreds.

warm summit
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Just wanted to thank the author of the Exploring Kalimdor article for bringing attention to a very important subject.

crude urchin
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No bickering here.

crisp heart
rustic whale
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And we wait.

rustic whale
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Then we'll just keep attentively waiting.

rustic whale
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And waiting.

errant pecan
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Oh give it a rest

rustic whale
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I did for 9 hours

crude urchin
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I'm not in a position to answer such questions. Please don't ping mods for that and keep the conversation relevant to the channel.

crisp heart
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When the staff have responded to another unrelated issue that was mentioned after, I think it is warranted to ask if the prior issue has even been seen or acknowledged?

pastel furnace
rustic whale
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And wait.

latent crystal
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@crystal olive didnt post todays hotfixes yet

crude urchin
thick fox
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and i guess it might not be accurate for the healers aswell? seems like people mentioned that it's inaccurate a while ago

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oh right, it says balance druids

orchid tusk
civic stone
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Filtering to search for removed from game stuff seems to be broken

rustic whale
golden garnet
elder zephyr
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Is this the right place for this? I keep getting calendar spam and not sure how to stop it.

narrow trellis
elder zephyr
plucky fractal
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someone might know a way to fix it in-game

narrow trellis
elder zephyr
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Thank you! I removed the picture so it does not give free advertisement to that player.

stable raft
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Good morning every one I hope I’m on the right channel I have a question about wowhead web page

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Is there a possible way to stop the video ads from play by it self ?

twilit helm
stable raft
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Oh ok 👍🏾 I didn’t know there is one so sorry 😞

rancid copper
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if y'all are gonna have a diablo subsite (which I don't really like; make diablohead.com if you must...keep wowhead for wow), at least have some sort of seasonal overview page? something to cover haedrigs gift and the rewards for the seasonal journey. can't find anything obvious from the diablo subsection.

ebon scroll
woeful epoch
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anyone know why wowhead's profiler for your character sometimes have toys listed, and other times no? Or better yet, why are they not in the same spot?

crystal olive
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iirc

woeful epoch
woeful epoch
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I tried deleting the character that I think may have had an old layout (my original main) and re-added. Now it matches more like the first pic with a few other things I haven't noticed before... <sigh> At least it seems to be in a set order based on what you've accomplished now.

quick sedge
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Hey I still have the premium role but I dont have premium anymore !!

supple tide
# rancid copper if y'all are gonna have a diablo subsite (which I don't really like; make diablo...

Hi! I am the new Content Manager for Diablo, and we are definitely looking at how to position it within our site, whether as a separate subdomain or whatever. We are primarily covering the new release, Diablo II: Resurrected and the upcoming releases of Immortal and D IV. However, we did do a news piece on DIII Season 25 that you can see here: https://www.wowhead.com/news/diablo-iii-season-25-live-now-cosmetic-rewards-extra-stash-tabs-325290. Thanks for the feedback!

stoic acorn
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Please make it a different (sub)domain, I am absolutely tired of seeing all the D2 stuff all over Wowhead.

rancid copper
rancid copper
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I love Diablo a hell of a lot. Even have a copy of the original d1 "Hellfire" expansion lol. But I don't go to wowhead for Diablo anymore than I go to Subway for a burger. But I do love the way wowhead is built and the integrations it has (discord bots, even the thing I can drop onto my website for info on-hover). I can only imagine the cool stuff the wowhead team has in store for Diablo content. Just, make a different site 👌

hardy bloom
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Honestly if it was a separate homepage and tab like wow classic stuff that would work for me

amber crypt
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I know this isn't related to Wowhead.com, but isn't this type of thing considered a crypto scam? It was actually posted on the server, in the MythicPlusUS channels. As you can see, his username is @plucky fractal .

hardy bloom
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Or if it’s still there, ping mods now

amber crypt
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Then, ahm.. <@&299347348847329281> the above issue is still there, with someone advertising what appears to be a cryptocurrency scam.

safe rain
mystic spade
white lance
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Is there a way listing spells by cooldown duration on wowhead tools?

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Couldn't find so in the database :(

white lance
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I've tried using SpellWork for 9.x to look it up as well but to no avail. It lists cds as RecoveryTime but I guess it is not indexed since I cannot search based upon it

fathom shore
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can you guys get rid of that damn VMware ad, it doesn't mute and doesn't have a report ad button on it

crystal olive
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it sends a list of recent ads when you submit an ad report

fathom shore
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got it finally, sneaky thing missed the report button this time haha

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also never knew the feedback button pulls up the same window haha

teal dragon
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Just be sure to select advertising issue so we get the recent ad data displayed to you. 😀

late patrol
cunning forge
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well this is new
don't know what to make of it

stoic acorn
thick fox
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any reason why the alterac mountains classic map is so broken on wowhead?

knotty anchor
# mystic spade Hello everyone, is it possible to get a link that takes you to a specific tab in...

i dont think you can reach a tab inside a tab with a single link, the problem is that the first link youve posted only selects the tab inside rank 3, not rank 3 at all
so if you load the site through this link and click on rank 3 you are at the desired enemy "splat"
(which is btw also the reason the second link works, because you are defaulted to rank 1 and dont have to select that first which is why you assume the link works perfectly while its not like that)

not sure if its possible what you are looking for tbh

mystic spade
rustic whale
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Is there a way to op out of Diablo posts

viscid heart
rancid copper
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If you mean in the webhooks, no, it's considered blizzard news.

viscid heart
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fancy options

rancid copper
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Good to know!

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Last I saw it was included and I must have missed the update where it wasn't 🙂

teal dragon
rancid copper
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👍 that's all awesome to hear 😎

halcyon void
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i'm guessing it's become default now ? :p,

robust mason
halcyon void
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ah i thought my "leeway" on this ended ^^, i did 'poke' the issue on the WF github page since i have a feeling they are hoping somebody else makes it for them and they just have to copy/paste in lol ...

robust mason
halcyon void
hushed aspen
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The mount collection tracker on your website would be really cool if you could sort by expansion

fathom shore
viscid heart
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try sorting by highest rated, it seems like you are sorting wrong.

fathom shore
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I just run the default option

viscid heart
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thats the default, and shows the useful ones first

fathom shore
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hmm mines always been set to newest first

teal dragon
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Highest rated is the default, you probably just switched the sort at one point (and your browser remembers that indefinitely until you change it again). Switch it to highest rated and it'll stay that way. 🙂

late summit
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Can you set up your profile in a way that makes the completion column reflect gear from all armor types including ones that your specific profile can't wear? I think I could just pin four profiles so everything is covered but that's not ideal

teal dragon
vestal glen
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why do all difficulties of Guardian of the First One's NPC page list a Voldunai toy under its abilities? o.O

vestal glen
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Similarly, this spell is apparently used by 613 mobs in the database. Is this accurate, or is this actually a common dummy spell, or something?

pliant tendon
#

It's more of a debuff we got from using a soulbind, and inflicted to the mobs, so maybe the database incorporate it.
https://www.wowhead.com/spell=352800/vorkai-ambush

deft veldt
civic stone
#

Available to players filter is still broken 😦

#

If there is somewhere else I should be reporting this, let me know please 🙂

civic stone
#

There should be a few thousand results O.o

teal dragon
#

There aren't any quests flagged as "not available to players" in the database.
Are you trying to find quests that are no longer available in-game?

civic stone
#

Yeah

teal dragon
#

We don't have a filter for that.

civic stone
#

removed and obsolete

#

,-,

teal dragon
#

If a quest is actually removed from the game, we no longer show it on the site. It's removed from our database just like it's removed from the game. If a quest remains in the game data, but is no longer actually visible in-game, we'll try to manually mark it as 'No longer in-game', but there's no search filter that helps you find those. Sorry.

civic stone
#

I think they are still here just hidden

teal dragon
civic stone
#

Yeah the classic ones arent an issue

#

Quests removed between Wotlk and BFA are 😂

#

I guess ill just leave the feedback here of: Filter for removed and obsolete quests 🙂

tiny stump
teal dragon
tiny stump
# teal dragon Only thing we offer is those presented here:

I get the data when choosing that option, all in a line separated with comma's, is there a way i can format it differently?
Like each comma separated entry for its own cell in the Google Docs?
I realize this might be an odd request, i just do not know how to convert it into something a bit more useful, and was hoping someone had tried something similar before.

teal dragon
#

I remember a bit, but I've been trying since you asked and all I can do is get them in their own columns. For the life of me can't figure out how to put them in rows. Still researching...

tiny stump
tiny stump
#

How did you do it? 😄

teal dragon
#

ugh lol

#

Okay, save the comma separated list in a .txt document.

#

Then go to Excel > Data -> 'From Text/CSV' -> select the .txt document -- click 'Import'

#

This will show you everything in their own columns. Hit 'Load'.

#

Copy Row 2

#

Create a New sheet at the bottom (+)

#

Right-click to paste but select the 4th option (Transpose).

#

You're done.

#

I'd delete the column sheet once you're done, and I guess rinse/repeat for the other data.

#

There may very well be a faster way to do all that, but that's what I came up with. 😄

tiny stump
#

I do not have Excel, but it looks like you can do a similar thing in Google Sheets, right now it's just getting imported horizontally somehow.
Thank you so much! 😄

teal dragon
hardy bloom
#

shouldnt diablo just be a whole category? IE all the diablo channels so there is room for d2, diablo immortal, d3 and diablo 4?

#

WoW is one category even though theres retail, classic and tbc classic

teal dragon
hardy bloom
#

there was news for diablo immortal stuff

#

i figured a general discussion channel for 2 3 immortal and maybe 4 might make sense?

#

4 is still only doing quarterly updates, so maybe not yet

calm axle
#

I have two things to recommend:

  1. Make the comments in the news section multilingual (one language per tab, as it is in the database itself). If you're visiting wowhead with a language other than English - like in my case German - the website feels absolutely dead due to the lack of any comments. Switching back-and-forth the language just to read the comments is a unnecessary nuisance.

  2. Another thing, although not as important, would be some sort of "rating feature" for items in the database. Similar to how it is present on the hearthstonetopdecks website (another site of yours). Especially trinkets with their procc chances often leave you with the question "is that item worth equipping?" Having a rating would reduce the need to read the entire comment section.

steady steeple
#

Please update the PTR Soulbind Calculator to show 265 and 278 conduits.

fair geyser
#

Hello, any mod online? I did a mistake while submitting some content to wowhead I want to report!

rotund egret
#

What happened to the daily notable Korthia Rares on the Today in WoW?
It was really useful to know if Reliwik was up for the day.

orchid citrus
#

Its showing up on the Shadowlands section for me

rotund egret
#

Not for I 😢

#

Ah, found the issue. I'd ended up on the ptr site ...

orchid citrus
#

Ah, that makes sense hehe

rotund egret
#

Thanks 🙂

orchid citrus
#

It happens! Hope you get Reliwik's mount soon

toxic glen
#

I think the <retail> filtering button (the default on) is broken in the new layout. Even tho its (pre)selected i see news with classic tag ptr tag etc. but mayby there is no filter for just sdeeing retail without seeing diablo, classic, ptr etc?

teal dragon
plucky fractal
#

<@&299347348847329281> posted in every basic wow related channel

toxic glen
stoic acorn
#

<@&299347348847329281> maybe a direct ping will work since @everyone is blocked... that's an obvious scam message that has been up for 15 min now.

crisp bone
#

They've already been banned, just missed that message

harsh verge
unreal badger
#

Guys, i have some issue with site. Some1 know what should i do to solve it?

unreal badger
#

i already have google dns but still have the issue

narrow trellis
#

Try another dns ^^ Cloudflare is pretty good

unreal badger
#

same

#

and open the same

narrow trellis
#

Tried another browser, rebooted your router etc?

#

Wowhead works for me so ^^ Thats all the advice i have

unreal badger
#

router was rebooted

#

but it works in another browser

narrow trellis
#

Then you have your issue there probably ^^ clear cookies, try incognito mode etc

unreal badger
#

well, incognito works

#

mb u need reboot my pc

narrow trellis
#

Probably one of the first things to do when somethings not working 😄

unreal badger
#

well its true)

plucky fractal
#

Hi, who can I talk to about an article suggestion?

crude urchin
plucky fractal
vale sluice
#

y0
my hero have error "cant do that while stunned" where i can finde the help?thanks.

hardy bloom
#

<@&299347348847329281>

brisk hearth
nova creek
#

I'm looking for someone that can help me understand how wowhead tracks dropchances 🙂

On the Illidari Runeshield site it says that it dropped 63 times out of a total of 63900 Illidari Fearbringers killed, for a droprate of 0.06%: https://www.wowhead.com/item=34011/illidari-runeshield#dropped-by;0+9-10+1

On the Illidari Fearbringer site it says that Illidari Runeshield dropped 2 times out of a total of 18699 Illidari Fearbringers killed, for a droprate of 0.01%: https://www.wowhead.com/npc=22954/illidari-fearbringer#drops;mode:n;150+15-2+3-20+17+1

This doesn't make any sense to me. The help text on mouseover is also the same, how can mobs be killed 3x as often in two metrics?

Why are all the numbers, including the number of kills, different? What does this mean?

Thanks a lot for helping me understand this ❤️

harsh verge
#

mhh why do i cant get horde Eu Role? I have the alliance EU role. But cant get the Horde. Im playing Both Sides.

crude urchin
crisp bone
#

All sorted ☑️

#

@nova minnow sorry had to delete your post, had the scam link in it, but they have been banned!

arctic lintel
#

Any chance to see caption for screenshots when i add screenshot in Russian language? For things from Draenor raids f.e. that have one ID for LFR, Normal and Heroic versions

fresh flower
trail torrent
#

Hi, could we get diablo specific webhook? Being in "others" pushes in irrelevant updates into channel Sadge

viscid heart
#

Already saw the great new webhook options? I think they where quite exhausting

trail torrent
#

Hmm, that must be quite a recent, noice! 🙂

trail torrent
#

Hmm, apparently that one still leaks Bobby & Microsoft (which should be "others" or something for Company itself related updates) information into my Diablo channels - three times, as added webhook for each but Immortal version :\

teal dragon
bronze gull
#

Guys, i don't know any further. Maybe you can help me. I am trying to change the Discordbot database from Live to TBC but the Bot ignores my commands. The Bot got admin permissions and I've tried upper and lower case commands. As you can see the Bot works with the live db. Btw i hope this is the right channel 🙂

fickle pecan
teal dragon
teal dragon
solemn lily
#

Having the same issue as Chris, our wowhead bot suddenly started pulling from the live database instead of TBC.

teal dragon
solemn lily
#

Thank you for confirming!

rancid copper
#

In the pepe article,

"but it is currently unknown if you can reach the cave on food"

On foot?

orchid citrus
#

fixed

#

thanks

rancid copper
#

👍

drowsy galleon
#

Hi, awesome work you all do <3. Two questions:

  1. Is there a reason that I can sort by ID when searching Items in the database, but can't do so when searching NPCs, Spells, or Objects?
  2. Why do a (hell of a) lot of NPCs have an unknown location on their page, when we definitely know their location?
    Thanks!
dusky nimbus
orchid citrus
thick lark
#

@rich wyvern yo can you change the "Team Liquid Acquires Limit" post to "Max is becoming a co-owner in Team Liquid, overseeing how Liquid approaches MMOs."

It has a typo currently

rich wyvern
#

fixed thanks.

steep vault
junior moon
jolly lantern
#

Hi !

How can I search for an article on wowhead ? For example I search this article https://ptr.wowhead.com/news/enhancement-shaman-analysis-of-the-9-2-class-changes-take-a-chance-on-enhance-325657 with the title, and I see nothing

teal dragon
# jolly lantern

Click the News tab, it shows up there after it has a moment to search.

jolly lantern
#

Oh yeah ! The "no number" confused me

ember moth
#

getting 500 Server Error on all the quest pages right now

#

front page and user pages seem to work

flat mountain
ember moth
#

seems to be working again now

flat mountain
#

ye

orchid citrus
#

Yeah looks like it was a hiccup. Let us know if you experience further errors

humble hatch
#

@teal dragon sorry to bother you is there any feedback on the wowhead bot issues? TIA

ocean abyss
#

Was there a change in terms of auto-log off on the page over the last few days?

woven garden
#

im havin problems logging in with bnet, gives me a 502 proxy error

#

on the website*

teal dragon
teal dragon
humble hatch
#

Working, great thanks!

woven garden
trail torrent
#

Hi, any reason Progress's first full T6 clear is not mentioned on main page?

orchid citrus
#

Probably happened after our classic team went to bed :)

young jackal
heavy ravine
crude urchin
next lava
#

Wowhead discord bot is not responding

#

Oh. it's back up

buoyant atlas
orchid citrus
#

fixed, might take a few minutes to register depending on cache 🙂

buoyant atlas
#

It looks fixed here right away 🙂

orchid citrus
#

awesome

next lava
#

Wowhead discord bot is not responding again

plucky fractal
#

How do you make a World of Warcraft classic account ?

crystal olive
nova creek
young jackal
#

Squirt is up on EU today, can we have an announcement for this, for those people who haven't know yet

deft veldt
#

Is there an error with the PTR summary post that went up q couple of hours ago? It says PTR Build 42079 but the link in the article says PTR 42069. Even the Twitter post about it says "last week's".

#

Is that a new build for this week or is it last week's?

crystal olive
#

last week's

#

fixed the title

native vortex
tardy pagoda
#

How do I remove points on phone if I don't have a right click?

sour wing
#

Wowhead Static CDN Error
Your browser can't reach the server where we host our styles, scripts, and images. This is sometimes caused by an issue with your DNS server, which is what your Internet Service Provider uses to help your browser find other servers by their domain names.

Errors observed when retrying from this page:

Preamble Script: Success
Logo Image: Success

#

i got the above when i tried to get to your site

teal dragon
wooden dew
mellow light
#

Noticed I couldn't click the US Alliance role in #roles 🤔 ?

crude urchin
#

@mellow lightI've manually given the role for you. sorry for the inconvenience

latent comet
#

The Twitch Extension (which used to work) is no longer working for me. It is doing the forever spinny like it has for others.

  • I disabled AdBlock
  • I tried Chrome, Edge, IE, Incognito, InPrivate, and my Android phone's browser
  • I double checked my Blizzard privacy setting

So does anyone have a suggestion other than all of those that have already been mentioned that I did a search for?

teal dragon
knotty anchor
#

@twin iron in the recap of the last weeks ptrbuild you say bdb was buffed which is technically true but since it lost the ability to crit (which is not mentioned at all) its a nerf overall 😉

#

oh and its not a legendary power, its a covenant ability

slender chasm
#

is there any way to change your wowhead username?

teal dragon
slender chasm
#

ty

vital rune
#

how to make default website look like this

#

not like that

narrow trellis
#

Probably by being pemium and not having an adblocker 🙂 Would be my guess at least

viscid heart
#

dont use addblock.

arctic whale
#

I apologize if this isnt the appropriate channel but is there any reason the wowhead bot would be online on this server but offline on my guilds server?

teal dragon
arctic whale
#

Thank you

deft veldt
#

I don't know, I still have black bars and I have premium

viscid heart
#

They are left and right, the content just has a max width

#

That's normal, the adds are in that content space too and taking away from real content

teal dragon
arctic whale
#

Yes, thank you!

teal dragon
# deft veldt

You can click the red fullscreen button if you want to remove those.

teal dragon
stiff wasp
#

Is there a way to search for part of a word within the Wowhead database search? I'm looking for any NPC name that contains beard in it, but when I just search beard it only returns a handful of results. I assumed names like Bronzebeard would turn up by searching beard. 🤷‍♂️

chilly oracle
#

Hello! can anyone help me get an item id number of my artifact weapon for fury warriors Warswords of Valarjar Stormbreath tint?

#

the thing is I use wowheads outfit tool often, and sometimes when I want to base a mog of a piece of gear or weapon i type in additional search and use the id of the armor or weapon I want to build my mog on. This is for inspo. the thing is when I search I only get the standard tint of the artifact weapon. how to get around this?

cosmic girder
#

I would also appreciate a response to this. I used to rely a lot on the Planner

robust mason
robust mason
chilly oracle
robust mason
# chilly oracle Thanx for responding. So from what I understand no work around for my little pro...

Can you clarify how you're trying to use tint IDs? For example, on the dressing room, you can use all the artifact tints already: https://www.wowhead.com/dressing-room#dz0z0zM89c8a8G8s8z8q8O8b8zc8fh8M2Q8d8zh8fu8M218sc8zya8fG8M238k58zdw877mChg87MChg87mG8N8

It sounds like you want to click the weapon slot, type in "valarjar", see all the weapon tints available, type in "18" (or whatever), and filter to just that tint ID, is that accurate?

chilly oracle
chilly oracle
robust mason
chilly oracle
#

Sounds great! Thanx for the help @robust mason

prime quarry
fickle pecan
#

Guess a simple search for items with cypher in the name, from Sl, will get a good deal, but perhaps not all

hardy bloom
#

so it doesnt have any real data associated with it

#

just a few IDs

fickle pecan
plucky fractal
#

I got an email saying @teal dragon tagged me in something, but I cannot find it or DM this person

placid bone
#
near linden
#

How do I search spells that Apply Aura: Mod Damage Done to a specific school? Like only search for things that mod Holy damage. This search shows all Mod Damage Done spells

lunar belfry
#

Currently the Havoc DH 9.2 changes webpage mentions Fire Mage in several places of the guide.

earnest sundial
#

For whatever reason the dressing room won't work for me. I can't change the character's gear nor can I change the customization options, gender, or race. It's like the buttons on it have become useless. Does anyone have any solutions to this issue?

teal dragon
teal dragon
lunar belfry
teal dragon
teal dragon
rancid copper
#

https://www.wowhead.com/guides/rare-spawn-treasure-locations-loot-zereth-mortis

Rares and events are also a solid way of farming reputation with Ve'nari - With most of the Korthia rares giving between 100 and 150 Reputation with her.

Either this is inaccurate and is leftover from the Korthia rare guide, or "Korthia" should become "Zereth Mortis" instead.

orchid citrus
#

hey, this was indeed a leftover and has been removed. thank you 🙂

#

might take a few minutes to update due to caching.

rancid copper
earnest sundial
teal dragon
earnest sundial
bold umbra
#

I think something is wrong with the WW monk covenant analysis page

#

The entire page is like that

bold umbra
#

thanks

daring flare
#

There's a problem in the Resto shaman guide. It's supposed to be Deeptremor Stone, not earthen harmony for the EQ ele legendary

rancid copper
#

https://www.wowhead.com/news/chains-of-domination-content-unlock-schedule-what-unlocks-each-week-in-patch-9-1-323099

Is there an article like this for 9.2? I've been looking around and haven't seen one but I might have missed it

maiden terrace
#

Is there an easy way to prevent dulplicate posts like this?

#

I know it's tagged with all three of those things for those three webhooks, but we really only need to see it once.

crude urchin
maiden terrace
#

Eh that's ok I might get one of the other Discord bots and see if they have settings to delete duplicates like this. Ty though!

rancid copper
maiden terrace
valid lake
#

on warrior page for 9.2 legendaries it says to recraft reprisal on boots, but in the expanded info section below it says legs

misty elm
#

is there a wow server status bot command that i can add to my guild's discord channel?

teal dragon
teal dragon
maiden terrace
#

If I can help test it at all, let me know and I’ll absolutely do anything I can to help

visual tulip
#

Was looking at the updated front page. Has the Venthyr Repair Mirror group list been removed from the Today in WoW section because I can no longer find it.

crystal olive
#

the mirror groups only show up if someone with the wowhead client does it after the region reset

#

if no one has done it, it won't show up

visual tulip
#

Awesome, thanks for the info.

random crescent
#

Hi there, I have been trying to add my toon to the Wowhead Twitch Extension but doesn't seem to add. Just spinning to load in the top corner there. Any ideas why it may not be adding? Seems my character comes up in WoW armory just fine.

teal dragon
random crescent
#

That's no problem! Thank you for letting me know that it's not user error! ☺️

torn geyser
#

from the link provided in the sweepstakes.

teal dragon
#

Thought I fixed that, thank you, one moment.

teal dragon
torn geyser
#

It wont let me click it again as it gave me credit for going to the incorrect link

#

(even with a refresh)

teal dragon
#

Ah okay, well it's working for me now, you can enter again on those methods tomorrow -- let me know if you have other issues. Thanks! 🙂

torn geyser
#

👌🏽

upbeat karma
bright snow
#

Hi, there doesn't seem to be a page for the new Zereth Mortis World Quest [Connecting It All]? (It's bugged so wanted to leave a comment that you currently have to complete the puzzle 4-5 times, or use the "blow it open" mode in order to complete the quest).
Edit: it appears it is the search that is unable to find the page on the Live version of wowhead. I managed to find it using an external Ecosia search on and accessed the PtR page from there. The Live button is greyed out. https://ptr.wowhead.com/quest=65416/connecting-it-all#comments

orchid citrus
#

we're aware of the glitch affecting that quest

civic anchor
#

I recall that there was a checkbox on the search results page to automatically redirect if there was only one result, does that still exist? Can't spot anything.

civic anchor
timber cairn
#

Hi! Would you please add Toys Collection page?Just like Pets Collection and Mounts Collection. It would be very useful.Thanks!

rancid copper
#

For the "healer m+" article

Ultimately though the reason they’re S-Tier is because their damage just is not close to other healers.

That's in the monk section, but monks are not ranked S tier.

hardy bloom
#

feel like its probably supposed to say "they're not S-Tier" based on that language

bright snow
spiral current
#

So why on the BiS list for holy priest for M+ it states this gear setup favors Crit/Mastery for raiding. For dungeon-only healing, you'll typically want to prioritize a more Haste/Vers/Crit based gearing setup. And then list no gear with stats need for M+ just gear for raiding. That makes the list pointless. Please explain.

rancid copper
#

"With many different sources of gearing and loot scarcity in Shadowlands, targeting your absolute Best in Slot gear isn't entirely realistic; instead, we've created a Best in Slot list from the ideal Holy Priest raid drops found in Shadowlands, from Mythic Dungeons, to help you decide what to prioritize."

It's a list of gear that drops for M+ that is good for raiding, not a list of M+ gear that is good for M+.

teal dragon
random crescent
obtuse gust
thick lark
#

All 30 raiders will be at the event

abstract oyster
runic trail
#

Will there be or is there already an updated guide to the new mouseover keybinds?

sharp onyx
#

I am getting Wowhead Static CDN Error from when i try to enter wowhead and when i try "Try a page hosted on the static CDN to see if your browser offers more error information." this link i got that screenshot. When i googled what is going on only thing i can find is wowhead is blocked my country? Like what is going on? I am getting this at https://wow.zamimg.com/test.html

slim tapir
#

same here, started few hours ago. getting 403 Error "The request could not be satisfied.", i asked in-game and few ppl told me wowhead works for them (not same country as me). did you try to ban russian visitors and accidently ban neighboring countries too or what's happening because i tried 2 different PCs and different ISPs and can't access any wowhead domain/subdomain.

rapid shadow
#

I have the same error too. I was able to access it yesterday

#

I am able to access it with a VPN

narrow trellis
narrow trellis
sharp onyx
#

Cloudflare isnt restricting my country. Wowhead which is using amazon cloudflare is using geo restrictions on my country. That is the problem not on the cloudflare front but from wowhead front. Because i can access amazon cloudflare from my country now.

#

That is activated from the user ai Wowhead not Amazon Cloudflare

rapid shadow
#

yeah well I've changed my DNS to google & cloudfare and it worked

#

strange tho, why did this happen

narrow trellis
slim tapir
#

i just checked i can access cloudfront normally but can't access wowhead 😦 never had this issue never before

narrow trellis
#

No issues from my country at least, but i guess mentioning which country youre trying from (or region) is a good step to help staff troubleshoot

viscid heart
#

it can also be one of the ISP's in between just going crazy

teal dragon
# rapid shadow Istanbul

Istanbul should not be having any issues that are the result of anything on our end, since your DNS update resolved it then it was likely just a local DNS issue. Using Google / Cloudflare should help with that sort of thing.

teal dragon
slim tapir
#

@teal dragon DM'd you with my country and ISPs I used to test and have "403 The request could not be satisfied." accessing Wowhead issue.

sharp onyx
#

TBH i tried everything i find in here changed my dns, flushed my dns, clearead cache etc. Its still giving me the same response

pure glen
#

Kocaeli, Turkey and I am also having the same issue. Neither Google, not Cloudflare DNS helped resolve the issue. Not sure what else to do. Certainly wouldn't like to bother with using a VPN every time I use wowhead, honestly.

teal dragon
#

The following countries have been blocked from accessing any of the websites owned and operated by ZAM Network, LLC DBA Fanbyte (the owner of Wowhead.com):

China
Indonesia
Thailand
Turkey
Serbia
India
Cuba
Iran
North Korea
Syria
Ukraine (Donbas & Crimea)```
This decision is ultimately due to legal compliance and liability issues with respect to these countries and their laws/regulations. This action was not based on any specific law or regulation in any one or more of the listed countries. Our decision was due to the legal costs involved with reviewing the laws and regulations of the listed countries, in contrast with the amount of visitors/revenue earned from them. As a result of this analysis, we decided not to pursue a legal review and to mitigate our liability in these countries, we opted to block access entirely. This is an indefinite decision. I and the rest of the Wowhead staff *genuinely* apologize for the inconvenience this will cause you. It was a tough decision but one that we ultimately had to accept. 

**Note:** This has nothing at all to do with Russia/Ukraine or any other political/military engagements around the world. 

- If you wish to have your account and associated data removed, please use our automated system (<https://corp.fanbyte.com/profile/preferences>) or reach out to privacy@zam.com for assistance. 
- If you have an active Premium subscription with automatic renewal, please reach out to feedback@wowhead.com to request the automatic renewal be cancelled. 

I/we won't be making any further comments on this matter for the time being. If I have more information to provide at a later time, I will pursue updating you. Thank you!
slim tapir
#

thanks for explanation. hope one day in the future my country gets back to whitelist. now to figure out how to play wow without wowhead, it's been best WoW's "addon" for over a decade!

sharp onyx
#

My problem isnt just accessing wowhead, problem is othersites using wowhead assets also having problems. Oh well

teal dragon
sharp onyx
#

NP mate thanks for helping clearing the issue 😄

sand aurora
#

What kind of reasoning would there even be to warrant an indefinite block? As one of the affected, this deeply saddens me. While I can understand not being able to provide details, it strikes me as odd that such drastic measurements needed to be taken for a simple gaming news/database site.

teal dragon
# sand aurora What kind of reasoning would there even be to warrant an indefinite block? As on...

Literally "legal compliance and liability issue[s]". We're not sure if we're compliant, with respect to things like privacy policies, within the listed countries. In order to find out, we'd have to pay a legal firm to investigate and the cost is unfortunately prohibitive for the listed countries. We're both too big to not be concerned about these legal liabilities and too small to be able to justify the cost.

That's honestly as specific as I can get for you, and it's pretty much the entire story. It's not something we're happy about, but it's a pill that had to be swallowed. We are most assuredly sorry for the inconvenience caused to all those impacted.

sand aurora
#

Welp, that's extremely disappointing to hear and came out of nowhere. WoW has a lot of problems, and now I can't even access to search for simple stuff unless I have to pay for a VPN (whose monthly cost is about the same as monthly WoW subscription cost). Not sure I want to pay for a VPN just for Wowhead. I guess I'll just quit the game at this point. Thanks for putting the last nail in the coffin.

obsidian garden
#

cant access wowhead from even India 😦

#

EDIT: after changing my dns to google dns, i can access wowhead, but not the embedded comments etc sections

teal dragon
fringe gulch
teal dragon
# fringe gulch hey india seems to be blocked too. intentional?

No, India is not intentionally blocked, but their traffic may be running through one of the blocked countries causing the problem for you. Please consider changing your DNS so that it uses Google or Cloudflare and that should resolve the problem for you.

fringe gulch
#

🥲 already on google dns

#

will try cloudflare

#

a vpn it is otherwise 👍 thanks

worn basin
#

seems like there is a bug with the geo-filter applied and somehow India is included since someone may have tried to restrict Indonesia? Already tried using Google / Cloudflare.

teal dragon
teal dragon
worn basin
teal dragon
#

Alright, I'm sorry to report India is included in the blocked country list. I was not informed of that. Apologies now to the people of India as well. I've updated my announcement post above to reflect this.

worn basin
worn basin
teal dragon
worn basin
#

No, the legal ruling, public info, etc. that lead to you implementing the block for certain countries

teal dragon
worn basin
#

yes, I understand. while not too specific, seems like you need to spend money to investigate more and that may not be worth it.. thanks

teal dragon
worn basin
#

Curious to understand if the directive to block specific countries came from within your parent organization's legal teams or from an external legal enforcement entity ?

teal dragon
worn basin
#

Got it..thanks for your candid and quick responses to provide clarity...really appreciated 🙂

teal dragon
dire perch
teal dragon
hardy bloom
#

its pretty clear my dude

flint kraken
#

What kind of blocking is it? There is no any similar law between banned countries 🙂 .

hardy bloom
#

essentially, if im understanding this right, those countries have laws that would require the website to hide content or modify it or change how they manage the site and doing an analysis of the massive databases owned by ZAM in order to find the content and then do work to modify the content is expensive and the websites dont make enough money to make this plausible

flint kraken
#

Also i prefer Russia instead of Turkey. There is no make sense. Its not about laws. I checked twice, if there is a law as you said ; they can describe the problem. They didn't.

viscid heart
#

Das probably doesn't know more than that either, and can't ask the person that made the decision because it's a different company (fanbyte) instead of wowhead.

hardy bloom
#

going through massive websites like wowhead is expensive

#

so expensive that doing so for those countries isnt profitable

#

so theyre just not doing it

#

blame ZAM, not wowhead

flint kraken
#

I'm just blaming ZAM, i didn't say anything to Wowhead. They can use Azure or AWS for it. We're in 2022 and people still dont know how is going these works.

errant pecan
#

They're not dodging anything either--Sas was rather straightforward as to the reasons

hardy bloom
flint kraken
#

Btw, they can pass the laws without reason while holding their servers in Azure.

hardy bloom
#

this is a problem of content censorship or other legal BS

#

those countries censor content or require websites to keep track of who visits or other stuff

#

its on the website to fix it or they get in trouble

#

so instead the website is no longer accessible

flint kraken
#

Its doesnt matter for me. I can bypass everything to reach/login. I'm talking about their policies. As i said its no make sense. We don't have any censor for websites (n.i : adult content like PH)

teal dragon
# flint kraken Also i prefer Russia instead of Turkey. There is no make sense. Its not about la...

This was an internal decision. It's not related to any specific laws or regulations in any one or more of the countries listed. In fact, we're not lawyers and don't know what the laws and regulations in the listed countries require of a website with visitors from their jurisdiction. We cannot justify the cost of having lawyers investigate the laws and regulations of the listed countries. As a result, to reduce our risk and liability, we've decided to block the countries from accessing the site.

That's all this boils down to, and we're sorry for having to cause this inconvenience. None of us likes it. No one at ZAM/Fanbyte likes it.

flint kraken
#

Weird. I don't want to say something about it. ZAM/Fb not a startup i know. Its enough.

teal dragon
# flint kraken Weird. I don't want to say something about it. ZAM/Fb not a startup i know. Its ...

This is true, if we were really small (as we have been in the past) the risk would be lower and we might consider accepting the potential liability. We've grown a lot as a company in the last few years and are too big to ignore the potential liabilities involved now... but we're not so large that we can justify the cost of legal review in the blocked countries. We've done all we can to ensure as much of the world is able to access the site as possible, sadly that didn't mean all of them.

I've said everything I can think to say on the matter at this point. If you're just joining us, consider starting at the latest channel pin and read through to now. Thank you.

flint kraken
#

Yes, i already did. Good luck with your next step.

barren garden
#

As someone from one of these countries who has been using your website since I started playing the game all those years ago, this is an incredibly disappointing move.
It saddens me that all your users from these countries combined are not considered worthy enough for you to go through the necessary legal work.
An embarrassing choice of action, blocking entire countries.

jagged siren
#

I'm not expert on legal things, but in Turkey, as far as I know, only social network service providers are liable to meet the requirements. Does Wowhead counts as social network? I don't know...

Nonetheless, hello Opera VPN, my old friend.

violet sentinel
#

Pardon me but the dumbest decision i've ever seen in my life. Although Turkey is among the countries that gave approval, i don't understand why they are blocking us. I'm disappointed. Also, they didn't ban Russia but us? This is so stupid.

narrow trellis
violet sentinel
#

I don't believe this shit sorry. What they are doing is unacceptable. What wrong did we do to deserve it?

narrow trellis
#

Well thats what we have from the staff even if you dont believe it or not 🙂

solemn hawk
#

hey there, is Turkey blocked from wowhead?

#

we can't access since yesterday

#

The Amazon CloudFront distribution is configured to block access from your country. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

crystal olive
teal dragon
solemn hawk
#

well strange

karmic rover
#

It would be nice to put the announcement on facebook/twitter as well, so people who aren't on Wowhead's discord can know what's up.

short nova
junior moon
#

Force Wowhead?

teal dragon
young jackal
#

So, what can Wowhead team do about this, those people, who are not able to use wowhead, what can they do about this situation? I'm from Turkey, also cant able to use Wowhead without VPN, but this shouldn't be a solution at all imo

solemn hawk
#

if not, why you wanted to make sure you are compliant with only this 5-6 countries?

errant pecan
#

I'm sorry wowhead dudes, this isn't your fault 😂 I know this is gonna suck while people get upset at you over this 💚

short nova
echo cargo
#

But Wowhead is not apart of Blizzard directly? 🤔

teal dragon
teal dragon
solemn hawk
#

can u at least submit this question to your legal team may be as a feedback?

short nova
# echo cargo But Wowhead is not apart of Blizzard directly? 🤔

Obviously isn't, but if they can force nVidia geforce (and all other game stream providers) to not allow access to Blizzard game, then I am pretty sure they can demand restrictions or access to businesses that depend extensively on their intellectual properties and assets are ask for takedown. Not to mention stopping API access

Don't want to continue further here

teal dragon
solemn hawk
#

thanks

#

let me switch the vpn now 😄

dense delta
#

uhm

#

😦

flint talon
north flax
#

What's happening in Turkey is all about social network providers. This is due to fake news, disinformation and provocation in these networks, according to the officals. I'm not arguing whether these are the necessary actions whatsoever.
Again, the law defines these providers as any person or legal entity that facilitates creating, viewing or sharing content. Does wowhead fit in here? We are not creating anything here, are we? You just hand in news to your community.
Also an official statement regarding this situation beforehand would be the right action to take. Instead of turning off the switch and replying in discord like "yea, this is the situation, sorry".

subtle sparrow
# teal dragon Oh I assure you all this feedback will be summarized and relayed. Rest assured!

Hello,

I am working as a legal professional in one of the affected countries and have in-depth knowledge about my country's laws & regulations. I would like to be quoted the specific regulations your legal team based this decision on if possible, if you could relay this question to them. Thanks in advance. (Mainly because no other service is similarly affected and Wowhead isn't even one of those sites that require a lot of personal information to trigger legal ramifications in the first place)

errant pecan
#

It's not even wowhead, it's the parent company

subtle sparrow
#

Reading comprehension is appreciated

teal dragon
# subtle sparrow Hello, I am working as a legal professional in one of the affected countries a...

I've mentioned this earlier but I'll clarify again: this decision was not based on any specific law or regulation in any one or more of the blocked countries. Due to the costs involved with reviewing the laws and regulations of the specified countries, in contrast with the amount of visitors/revenue earned from said countries, we opted to not pursue a legal review and in order to mitigate our liabilities in not doing so, we opted to block content to these countries entirely to eliminate any liability. TL;DR: the costs to have these countries laws/regulations thoroughly reviewed by legal counsel to ascertain if we're compliant, or not, and what to do if we're not complaint was cost prohibitive and has resulted in these countries being blocked. It's not something any of us wanted, but it's a reality we had to accept. We apologize for the inconvenience.

I/we won't be making any further comments on this matter for the time being. If I have more information to provide at a later time, I will pursue updating you. Thank you!

dense delta
#

this outcome is pretty sad and disappointing really

short nova
errant pecan
#

Don't be petty

#

You're disgruntled but don't take it out on wowhead

#

You can share your concerns and feedback with civility instead of snark, ill will, or guilt tripping

flint talon
#

I appreciate Sas tanking the criticism, but sorry, none of the reasoning makes sense and I don't think it is a well-thought decision.

errant pecan
#

That doesn't justify being rude

subtle sparrow
errant pecan
#

lol 👍

flint talon
spark bison
#

Hello, any1 here who can assist me with a technical issue regarding reaching the wowhead.com website?

dense delta
#

yea read above , if you are in one of those countries you are blocked like us :p

spark bison
#

Oh stonks, so we arent the only one on the ban hammer target list ahhaha

dense delta
#

yeee we are big banned community now 😄

spark bison
#

RIP

heavy meadow
#

It's rather disappointing that they have acted with business in mind and not community. Great going guys. Good thing I didn't renew my subscription this year.

willow abyss
#

It'really shocked me that I and many players from Thailand can no longer access wowhead anymore sad

snow warren
#

Thailand just blocks whatever they don't want to see available in the country (porn, gambling, etc). I'm pretty sure they have better things to do than reviewing the content of a WoW site and going after them instead of just blocking the site themselves 🙄

heavy meadow
#

Really sucks they decided to ditch the community for pocket cash, especially considering wowhead's content is almost entirely made up from the data community shared with them

flint talon
#

Tbh, I don't even have any knowledge of such restriction or any legal case regarding a web site like Wowhead in Turkey...

silent gale
#

So if I understand it correctly, it was blocked not because there IS a law that you are not compliant with. It is blocked because investigating if there is actually one is not worth it?

#

🙃

flint talon
subtle sparrow
#

I mean there literally is no punishment given out by my country to any website, its just laziness at this point, and leave aside my country but China and India "was not worth investigating for the traffic they create"? they only have 3 billion people between them, I am sure thats right

elfin zinc
#

So which law is this? Does anyone know?

narrow trellis
elfin zinc
#

So what is the reason? lmao

narrow trellis
elfin zinc
#

I've read that garbage, says nothing concrete

narrow trellis
silent gale
#

There is no law, but they do not want to pay legal counsel to confirm that so they just block it

elfin zinc
#

Hope this backfires extremely

narrow trellis
#

👍

viscid heart
#

the hope is that the child companies (if there are more than wowhead) can talk sense into the parent company (zam/fanbyte) because if you look back sas was as surprised about this as anyone else

#

and sas asked for time to talk with them

thick lark
#

The parent company is ZAM

#

It affects fanbyte

#

Basically it's ZAM > Fanbyte = Wowhead

#

= meaning one doesn't own the other

#

They're sister sites

#

Frankly this doesn't make any sense given that ZAM is owned by tencent

#

But whatever

#

Tencent owns half of the internet anyway

silent gale
#

The country list seems rather arbitrary, like you can't tell me that any of these countries create less traffic then some African or middle eastern countries

rigid glen
#

Any contact info for account/data deletion? Since they cut me from access I do not want them leave my personal data, even battle.net account is connected on Wowhead

silent gale
#

Also, want to know about account/data deletion

flint talon
orchid citrus
#

Sas is our community manager and is doing whatever he can to help with this situation. Unfortunately this is a situation all of us got caught on by surprise, since it was determined by ZAM, not by us. Some of the comments I'm seeing here are definitely not warranted. I understand this is frustrating, but trust me, we're as frustrated about it as all of you are.

rigid glen
#

Thanks, @orchid citrus

rapid shadow
#

I was able to access the website by changing my DNS to Google and cloudfare yesterday but I can't access it now

flint talon
#

As I said I appreciate you guys tanking the criticism (even though sas decided to facepalm my comment?) but that channel is a way for us to give/reflect our feelings by such a decision, hopefully this will change the decision and ZAM will review the decision.

rapid shadow
#

is there any other way then accessing the site without a VPN?

flint talon
#

Wowhead is a gem for wow players, and as I reflected even though I am not actively playing the game I still continue to regularly check the web for news and lore and cinematics etc. Yet ZAM should realise that Wowhead is a community driven web site.

rapid shadow
#

only solution seems to be a VPN at this point

#

I've tried proxy but didnt work

flint talon
rapid shadow
#

yeah I'm talking about the ZAM or whatever the fuck their name is

#

the big boy company

orchid citrus
#

We're, again, deeply sorry about all of this. Sas is compiling all the feedback (the constructive ones!) and sending it over to the ZAM team. Hopefully he can get this reversed.

heavy meadow
#

Definitely put the part where almost all the content comes from the community: datamined live info, comments, screenshots/videos, guides etc

mint bobcat
#

this is absolutely outrageous. this is akin to blocking access to wikipedia. this time it's not the government but lazy corporate lawyers.

broken tapir
rapid shadow
#

looks like a good time to open a new website

flint talon
heavy meadow
#

It might be my confirmation bias talking, but take away the database, the rest isn't all that special, since there are alternative sites that do those as well

#

(NOT a commentary about the quality of content by the staff)

flint talon
#

Yeah, my comment is also on this thin line tbh, I don't disrespect any content created by the staff , I enjoyed watching Perculia back when I was actively playing and I enjoy guides and other commentary created by them.

plucky fractal
#

I Guess i found a bug(?) on the website about Ragnaros(FL)(ID:52409), his loots drop are not showing beside 1-3 Living Ember

junior moon
cerulean mural
#

@teal dragonwhats preventing you guys from still providing assets to many sites that use your tooltips and such? its causes issues for many other popular wow sites.

teal dragon
plucky fractal
#

Serbia is the only European country that got blocked, come on ZAM, taking the piss.

rapid shadow
#

I just bought surfshark vpn because of this, I hope it get's removed

junior moon
plucky fractal
#

@junior moon Koliko mi je poznato naši data i privacy zakoni su usaglašeni sa EU, al' dobro, nek' im je na čast 🙂 koristićemo vpn dok se situacija ne popravi

wet shadow
#

hello everyone I'm having issues connecting to wowhead.com from browser. My friends also have the same issue. We live in Turkey and it seems aws has blocked access to Turkey with no reason (might be some bug im not sure) My question is how can I learn the details of this issue?
Are there any staff arround here?

supple tide
#

Hey yes. I just got your DM

#

I'll reply here instead.

wet shadow
#

sure 🙂

supple tide
#

Please see our community manager's post above. Not something we wanted to do, but Fanbyte HQ implemented the restrictions and then told us.

wet shadow
#

I saw the pin now

#

that is sad

supple tide
#

I have no words for this. Their perspective is that many of the laws in question have fines where one single instance would bankrupt us, and we can't afford to comply. THis is pretty much the only option for us

wet shadow
#

I see thank you @supple tide

supple tide
#

I'm sorry, but I really have no further comment. Wowhead did not make the decision, but we understand why it was made. It's unfortunate, but it's a risk that Fanbyte decided not to take.

dire perch
#

The most stupid thing is that zam's website is still available is there are direct contact to them to compliment their stupidity in person?

plucky fractal
flint latch
#

As a Turkish citizen, I know that our laws demand many resources if you want to comply. But I think that is true for social media platforms, not for wowhead like sites.

Also I don't know if our country can sentence you to pay a fine? They can block access to wowhead if you don't comply, but I don't think so they can do more since Wowhead has no Turkey office.

keen mesa
#

I just hope people using VPNs to access Wowhead while playing WoW aren't mistakenly flagged for suspicious behavior, suspensions, etc :\

daring pilot
#

Well all preminum vpns has browser expention

keen mesa
#

True

daring pilot
#

But I’m really afraid of Addons

#

A lot addons take data from websites so that will corrupt a lot of addons

tame pine
woeful ferry
#

One message removed from a suspended account.

woeful ferry
wary herald
viscid heart
#

< > around the link to make it linky but without preview

flint latch
amber arrow
#

Turkey has a lot of WOW players. I cannot belive you decided block us 😦

red lodge
#

Why the hell is Turkey blocked?

#

What did we ever do man

#

Our currency has plummeted, paying for wow is the equivalent of paying 1/4th of your minimum wage and now I have to pay for a vpn if I want to use wowhead?

orchid citrus
#

Please read the pins on this channel for an explanation. I would like to once again reiterate that this decision was by ZAM/Fanbyte, the company that owns Wowhead, and not anyone on the Wowhead team.

red lodge
#

Great, fantastic.

wary herald
flint talon
rapid shadow
#

does anybody know which 3rd party addons take data from wowhead?

#

since ZAM decided to block access, just wanna know which addons we need to be aware of

viscid heart
#

none, and it isnt like you can access anything from ingame.
so the creator would need to be in one of the countries and not be able to use a VPN while using wowhead as only information source

sinful cobalt
#

Im getting this when i try to aces the wowhead website does anyone now how to fix it

rapid shadow
sinful cobalt
#

ty

#

dang it im on the list 😦

teal dragon
strange lion
#

@teal dragon does the list of community feedback being compiled include something like hosting a fundraiser to pay for the legal expenses to ensure they're compliant? Instead of everyone having to pay for vpn, maybe they wanna chip in. Obviously might not be well received, but people might appreciate the option, I don't know. At least Fanbyte or whoever wins the prize for 'most random decision 2022' lol

teal dragon
strange lion
#

That's unlucky

#

Hope we get somewhere just with being extremely dissatisfied then!

short nova
random crescent
teal dragon
random crescent
teal dragon
#

You might want to check your privacy settings.

random crescent
#

which privacy settings?

teal dragon
teal dragon
mint escarp
#

What an unbelievably lame decision by ZAM and Fanbyte. 99%+ of the websites on earth find a way to remain accessible in the seven countries that are supposedly too "expensive" for you. Been hearing from people in multiple guilds and multiple regions today who feel it's time for everyone to part ways with Wowhead and Fanbyte, and use competing websites instead. Sure, the number of players in these seven countries may be small, but you apparently forgot that World of Warcraft is a guild-centric game, and thousands (hundreds of thousands?) of players have friends in those countries. This is the most short-sighted decision you've ever made.

random crescent
low dirge
#

So, ZAM/Fanbyte blocked our countries not because there is any law against them, but in case there might be one? In other words, the decision was to throw the baby along with the bathwater, except it's not even known if the bathwater is dirty in the first place? That's very disappointing. I'm sure it was a tough decision but, alas, it's also a poor one.

dreamy drum
#

Why would I delete my data, after being with the website for like 12 years? By this point, you know more about my habits than I do, lol.

#

Tbf, it is extremely unfortunate that this has happened, and our access is cut off, especially since parallel using a vpn and gaming can be very cumbersome, not to mention restrictive in other ways.

#

Pure laziness from Zam, but bad press is still press, especially when they effectively own monopoly over a certain service, which what wowhead has become in providing wow data

#

Sorry for tweeting at you @junior moon, I totally forgot to check discord. 😄

junior moon
#

All good

mint escarp
#

The decision is not just disrespectful to the fans who helped build Wowhead. It will do material and financial damage to Zam.
Because now every member of the Wowhead community has to ask the question: what if my country gets cut off next?
(Except, I guess, if you live in America, since Zam is a US company.)
Particularly if you live in a small country which doesn't have a huge WoW following. Before you post that next comment you'll have to ask yourself, is this worth it? What if they cut off my country next week because it's not "economically viable" either?
Who knows what the limits to this are. Maybe one day Zam will be up against the wall financially, look at GDPR and say, "That's too expensive to comply with" -- and cut off their users in the EU. Sounds crazy but so did cutting off some of the most active countries in the Oceanic player base just a few days ago.

shut ocean
#

Just don't ban us from discord as-well cos its not "economically viable".

loud marlin
rancid copper
#

Y'all are getting mad at the wrong people. I don't think any of the staff here had anything to do with this decision - everything I've seen is basically them saying it's out of their hands. It's not a wowhead decision, it's by their parent company. And I don't think any of the executives are reading this channel. The staff already said they're compiling feedback, so submit your complaints to feedback@wowhead.com as directed so they can pass it along.

cloud igloo
#

hello, regarding turkey being banned from wowhead, can someone explain how being able to access a site will make the site liable, i have been using internet as long as i can remember and it was always my country blocking sites from being accessed, never in my life i have been blocked by a site. in other words, how can a site being reachable makes site liable? i can think of a problem maaybe that can occur if you have an account and have a both sided relationship with the site, as far as i can figure, if you block account creation from the countries it should be %100 safe?

amber arrow
orchid citrus
rustic fern
#

Bunch of bullshit, after 14 years the website is now blocked

signal lion
#

can't you use vpn?

exotic tiger
#

why did some countries got blocked i didnt understand

rugged valve
#

@exotic tiger check pinned stuff

#

@signal lion yeah even opera built-in works

teal dragon
barren river
iron quarry
bold umbra
#

There might be other places where that quest is still described as bi-weekly

subtle sparrow
#

Do not tell anyone you've heard from me but there is a massive liability for Wowhead because it can be accessed from the US. It is after all the most litigious country in the world, I am sure someone will find something to sue you guys over. Please now block USA, as you seem to operate based on hearsay.

pliant tendon
#

Wowhead isn't even responsible for the decision, please stop acting like childrens.

iron quarry
#

ok

teal dragon
teal dragon
quasi linden
#

Bonus IDs for crafted items still aren't producing the correct tooltips: https://www.wowhead.com/item=173131&bonus=7881:7960:6649&gems=&ench=6166 (tooltip ilvl should be 262, showing as 151 when embedded using https://www.wowhead.com/tooltips

cloud igloo
#

my daily protest of #freeturkey . thanks for listening

hollow ravine
# teal dragon Literally "legal compliance and liability issue[s]". We're not sure if we're com...

So if you're not sure if you're compliant, how can you be sure you're not? This is a BS excuse. And Serbia is an EU candidate state that is synchronizing its laws to those of EU on its road to becoming a member. Does that mean soon ZAM will block the whole of EU? https://en.wikipedia.org/wiki/Accession_of_Serbia_to_the_European_Union

The accession of Serbia to the European Union (EU) has been on the current agenda for the future enlargement of the EU since 2012, when it became a candidate for accession. Serbia officially applied for European Union membership on 22 December 2009. Accession negotiations are currently ongoing. Serbia is expected to complete its negotiations b...

#

After so many years i even forgot how long of daily browsing wowhead, commenting, contributing, my whole country (Serbia) gets blocked without a notice or explanation. Whoever made this decision should be fired. This is not how you treat your customers.

hollow ravine
# teal dragon I've mentioned this earlier but I'll clarify again: this decision was not based ...

Thank you for your patience, but since we have no way to access those in charge of this decision, could you check where the resources to "verify" 185+ countries, but block these few specific ones on the grounds that it would be "too expensive". Serbia is in Europe and both smaller and larger countries are apparently greelit, but it's too expensive to do it here? Sounds fishy (not saying it's you, it's whoever came up with this BS excuse).

rugged valve
#

jesus just use vpn 2 extra clicks aint gonna kill ya

#

those mods being nice literally not saying if u wouldve paid we wouldnt have blocked you right into your face

deft veldt
#

vpn is a valid solution? Give me a break.

errant pecan
rugged valve
#

@deft veldt it is tbf

#

using it since the website blocked never had problems, using opera's built-in as well

deft veldt
#

I didn't say a working solution

#

You shouldn't have to route your internet traffic

rugged valve
#

Yea what you gonna do dire times

lament needle
#

I was wondering why I couldnt access to Wowhead for past 3-4 days

#

apparently Turkey is also banned

#

as long as you dont host/publicly share porn(unless youre twitter) our nternet cencorship barely exist(and not counting news publications etc which delve into politics) its a shame to lose my bookmark I open every day

young jackal
#

For now, Opera VPN is the only solution we have right now. I don't know if ZAM network gonna do something about this BS situation at all. Well, we gotta wait and see

hollow ravine
# rugged valve jesus just use vpn 2 extra clicks aint gonna kill ya

So i have to pay for a VPN and my wowhead premium? For some unknown reason? The fact that Serbia is literally the ONLY european country that got banned for "potential law issues"? Saying that they can't "afford" to investigate but they could for 185+ other countries? Give me a break.

#

Mods are amazing and i commend them for it. But since i am not getting responses to my emails, this is the only avenue where i can air my complaints and frustration.

errant pecan
shut ocean
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I'm curious will you guys stay on this "why u mad, just use a VPN" rhetoric, when ZAM decides to ban VPN addresses as well? Its just as easy to ban as a country. Quit trivialising an injustice, with band-aid solutions.

errant pecan
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It's not a "why u mad" situation, it's a "that sucks, here's a temporary workaround for now"

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Nobody is saying it doesn't suck

karmic rover
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Exactly. Being rude towards Wowhead staff won't make any difference because it's not their choice.
Also Tor browser works like a charm as well if Opera vpn is slow. I wouldn't recommend logging your Wowhead acc via Tor but you can still browse Wowhead normally without being logged in

elfin zinc
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Even mildly protesting the decision some here find rude. Brown is the way

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Let the moderators moderate and police, all you do is make people who are affected by this even more mad and prone to actually being rude

karmic rover
lament needle
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A better explanation would make much more sense than just "Oh its because of legal reasons which we dont even know if we'd be held accountable". I hope ZAM staff find a better solution than outright ban countries

shut ocean
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These solutions mean nothing to me, if I'm gonna use a VPN, it will be one of my own making (money isn't the issue here). I care about who has access to my data; I'm not gonna give it to Opera or worse yet the Tor network. The fact of the matter is the decision to flip the switch was made with no announcements, I was greeted with a 403; a service I've helped by providing both in terms of game data and towards the community aspect since the times of Thotbot. I saw no effort made whatsoever towards offering a real solution and it is even more painful knowing how little money actually is needed to fund said legal solutions (its a lot for a singular person, but a drop in the bucket for an LLC with 50+ employees for my country at least - I cant comment on others).

I appreciate those of you who are just out there to help with advice for those that don't know how to circumvent the ban. But some comments literally are salt in the wound. Its not addressing the actual problem; how is it possible that ZAM is so poorly monetising the wowhead site and why was no effort made into preventing this, instead of just pulling the rug from under us. - Last post from me on the matter, all the best.

mint bobcat
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i'd like to see those vpn advisers if their country were also banned. hypocrites...

solemn hawk
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my daily protest of #unbanturkey.

karmic cloak
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I think we are all aware this has nothing to do with legal compliance issues, that has been made crystal clear for the last 4-5 days by many people. I'm also pretty sure none of the staff here know the real motivation behind this decision but the list looks a bit suspicious in some ways. Also, ZAM network's website is still available in Turkey, you might want to warn them before they recieve an astronomical fine due to legal compliance issues.

rugged valve
iron quarry
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opera gx has a built-in vpn that doesnt affect other apps,freely browse wowhead with vpn on,after you're done turn it off...

cloud igloo
bold umbra
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Something is not quite right (most recent article)

crystal olive
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what's wrong

bold umbra
flint talon
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Heroic vs Mythic

crystal olive
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ahhh

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heroic

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I see

bold umbra
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It's the header for the heroic guides for the last 3 bosses, but you're mentioning the guides for the mythic first 3 bosses

crystal olive
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fixed

bold umbra
# crystal olive fixed

So you just removed that section entirely instead of linking the tentative guides you said you had?

crystal olive
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they are linking to the same guides

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changed to only the mythic ones right now

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as I don't have the link to the heroic ones, asking the author for that

bold umbra
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okay, I see

rapid shadow
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Does Wowhead and raider.io have any connection about raid data or something like that?

broken tapir
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Blizzard should remove this.

loud remnant
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Hi! Is there a specific email address I can contact in regards to event sponsorship requests?

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I was going to email the advertising account for FanByte, but wasn't sure if that was the one I should email.

loud remnant
rich niche
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I cannot seem to log-in with my battle.net account on the website anymore. Already sent in a really nice feedback form on the website but figured I'd also mention it here to see if anyone else ran into that issue.

shut pulsar
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Why indonesian got blocked by wowhead?

narrow trellis
shut pulsar
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Ahh i see

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Thanks :(

random robin
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People who says "Just use VPN." are complete idiots.
Just think about it.
They say the reason for discontinuing service due to operational costs.
What's the point of stopping the service if people going to use a VPN and still be able to access the website?
If money is the case, they probably going to block VPN's to access to website in the end.

cloud igloo
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this is my daily protest of #freeturkey and other countries that banned in an unjust manner. thanks for listening.

teal dragon
teal dragon
random robin
teal dragon
rugged valve
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@teal dragon think they doin it just for clouts and stream views tho, so yeah id say dont mind em but spammin kinda cringe

barren mist
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@teal dragon regarding thailand specifically, is the concern over the upcoming PDPA laws?

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I reside in Thailand and i'm doing some light work surrounding PDPA. It is almost a direct (and inferior) copy-paste of GDPR.

If Wowhead is GDPR compliant, it will almost certainly be PDPA compliant too.

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Any extra info over why this specific list of countries was chosen, and why now, would be greatly appreciated. I can't think of any other reason except PDPA for Thailand in particular though.

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Ah, i misread, it's the entire CDN....oof ok..

teal dragon
barren mist
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I don't even know what to say, it's pretty shocking that fanbyte/ZAM feels its not even worth a legal review to understand compliance and would rather just strike off multiple large countries entirely.

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I can only assume there are some serious internal budget / operational problems contributing towards this decision

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Hopefully a company with a competent legal team purchases wowhead ASAP, or at least the rights to operate it in asia

crisp siren
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asia doesn’t generate enough traffic or profit to break even the cost of doing all the legal stuff and wowhead is still a company that needs to generate profit - if they’ve chosen to not operate in asia then surely that just means the market is open for someone else to make an asian version of wowhead

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realistically tho it doesn’t matter if people from these asian countries protest or complain because they’ve already chosen to ignore

barren mist
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Seems very short sighted, driving interest / traffic to a competitor that will invariably also eat away at their traffic in countries they haven't blocked.

crisp siren
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and even if the regular complaints wore them down to the point of making a loss on this legal stuff, then wowhead could disappear entirely depending on their financial situation atm. they are a website that relies on another company being good/producing good content

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it’s not entirely short sighted when wowhead has been around for a lot of years now and have the data to back up their decisions

barren mist
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This is just a very weird decision, fanbyte aren't the only online business on the internet. I haven't seen anyone else, including much smaller operations, outright blocking most of asia citing 'legal reasons'

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their justification doesn't really sell it for me

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I expect we'll find out something more soon.

crisp siren
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what do you think it is then

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it’s really not a weird decision to make when it costs more to do something than you generate in profit

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why would a business choose to make losses

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they’re not a charity

teal dragon
# barren mist I expect we'll find out something more soon.

There's really nothing more that's going to be said. The operational costs to serve the affected regions exceeds the revenue earned, we cannot justify it. I've said it elsewhere: this sucks. We don't like it... I really don't like it, but it's the reality we all have to accept. I can't elaborate any further. I'm not asking anyone to not vent their frustration or disappointment if compelled to do so, but sadly no amount of complaints are going to result in some deeper revelation or a reversal of the decision. We will periodically review what regions can and cannot access the site, probably annually.

barren mist
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I understand you have your hands tied on this.

I personally and professionally am very interested to understand what kind of compliance issues are cited as needing review in these countries (specifically thailand)...but i wont hold my breath.

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Guess i'll just VPN to australia whenever i play, don't tell your legal team! 🤫

teal dragon
barren mist
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well...your operations and legal team couldn't stop VPN users even if you wanted to 😜

plucky fractal
barren mist
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They definitely have one, they're just very risk averse
As our friend Sas has said elsewhere, the issue is they are too small to afford to verify compliance but too big to ignore it and risk fines.

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It makes sense....i don't agree, and i hate it, but it makes sense.

harsh verge
rugged valve
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@harsh verge cuz he cant access wowhead in his country so he wants it to be removed for everyone else who plays wow

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god tier logic

versed furnace
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Blocking certain countries is really weird decision. I don't know any other web site that is doing this. Fanbyte/ZAM has to be doing some borderline illegal stuff to be scared of legal repercussions.

opal spruce
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^ I have a similar sentiment. It's not my place to judge Wowhead for this given that it's (supposedly) the decision of upper management - but I'm still upset that it has come to this - and I think many people have made their point. The logic behind the decision making is a bit flawed in my opinion as well - while I of course don't know the real specifics behind it, some things just don't add up.

That said, while I understand that VPN is definitely a viable option, it's still a bothersome option to turn it on/off just for Wowhead.

random robin
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Maybe you should close the site for everybody because it makes the game not fair play anymore for those who can't access to Wowhead since it's providing tremendous amount of information about the game.

barren mist
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Fanbyte is just doing that.
Apparently the cost to understand if they're compliant > revenue from these countries, so bye bye to those people

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I'm not a lawyer but i do interact with data privacy professionally, imo if you are GDPR compliant you are like 95% compliant in every other country.
The biggest problem will often be where the data is stored.

versed furnace
void oar
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pretty upset too, out of nowhere, tried accessing wowhead today after not going on it for a week or 2 and just cant

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🙂

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what a way to alienate your userbase

random robin
# void oar what a way to alienate your userbase

Don't talk too much about this or they'll call you a clown for doing so. They can't even empathise how weird that you can't access to a website which the game itself suggests to use that site.

void oar
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yeah i know

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this pushed me to unsub lmao

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i hope wow devs just push on wowhead to take back this decision

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especially since china is one of the banned countries

random robin
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I've already talked with community manager and he said they'll look into this situation.

void oar
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good

barren mist