🎭bugs-discussion

[gaunt umbra]

There is no ETA

[olive monolith]

Building not staying built

[supple vortex]

its obvious who

[gaunt umbra]

Hotfixes are done with the game running

You will have to restart when u get the mail

[sour terrace]

He responded to your questions in a timely manner

[toxic tangle]

Wink wink isn’t a respond 😂

What time is it… wink wink

What do you want for dinner… wink wink

See not a response

😂😂😂

[karmic silo]

Arena...

[potent zodiac]

Nope not getting it never seen someone called Karen

[olive monolith]

Known bug will be fixed

[toxic tangle]

Asking stuff is tested before it’s pushed to production isn’t being a Karen it’s just properly due diligence when we make software and when we make games

[potent zodiac]

It's ok they have a new invisibility skill

[olive monolith]

Known bug will be fixed

[toxic tangle]

Wink wink

😂😂😂

[olive monolith]

Wink wink

[toxic tangle]

ETA infinity!

[olive monolith]

ETA soon

[sour terrace]

He's like a bridge between the players and the development team, these questions you asked, he told the team surely.

[supple vortex]

maybe someday you will get it 🙂

[gaunt umbra]

All right everyone calm down ....

[toxic tangle]

Where we’re going we don’t need to test our releases!

[gaunt umbra]

https://tenor.com/view/relax-relax-relax-swag-abbey-sale-tameez-se-gif-25186333

[fossil vault]

Bug and or query.....if you are going to reskin an event..maybe rename correctly?

[supple vortex]

Its clearly that you don't know what discord mod does.

[toxic tangle]

I do… and wink wink isn’t it.

[supple vortex]

here is your hotfix karen

[toxic tangle]

I know exactly what’s expected

[olive monolith]

Common grammar mistake, should be fixed

[supple vortex]

wink wink

[olive monolith]

Wink wink

[supple vortex]

english is my third language

wink wink

[olive monolith]

England is my city

[supple vortex]

and?

[olive monolith]

It's every day bro

[gaunt umbra]

Calm down or I am going to revoke chat permmision for a while here 😂

[toxic tangle]

Permissions

[supple vortex]

then worry about your grammar bro

[sour terrace]

so I DON'T understand why you so unfriendly to him.

[toxic tangle]

Persimmons

[olive monolith]

Wink Wink common mistake should be fixed

[olive monolith]

Known bug must be fixed

[fossil vault]

So you need to silence peeps to calm a situation? Not the correct order to solve things...but you do you.

[gaunt umbra]

I am not silencing people , I am asking them to calm down by slowing down chat

[toxic tangle]

He’s not doing his joke properly. Expectation is you manage the situation by ensure you’re providing information. You do not antagonize the community and you also issue an immediate apology. It’s fairly standard protocol.

[fossil vault]

You said..."revoke" chat perms...not slow mode..

[gaunt umbra]

Eh , One word over two words I thought

[fossil vault]

Alsooo...no need to reply so much, just answer and we can mange

[gaunt umbra]

Fair enough

[fossil vault]

Good lad

[little rapids]

I apologize for my previous response. I should not have replied in that manner. Please forgive me for any dissatisfaction caused. I will make sure to be more careful in my future responses. I am truly sorry for any inconvenience caused. #🚨announcements kindly check up the issues be fixed within today

[fossil vault]

Another new translation error. Get that stuck in the hotfix too. ❤️

[little rapids]

thanks, it will be fixed in the hotfix

[olive monolith]

Love you dabobby, did not mean to cause any rift

[worthy ruin]

building doesn't work like it used to. It opens the edit storage, instead of going to the next upgrade

[fossil vault]

Hasnt worked right for 2 updates. Its known...for that long too 😄

[worthy ruin]

wel, it used to refer to the beastpen, that is fixed..

but now it refers to all alreadsy buil;d buildings hahah

[little rapids]

#🚨announcements will be fixed within today

[little rapids]

#🚨announcements

[fossil vault]

For the totem, correct me if i am wrong:

Looks like it shoulda been given when you arrive on KvK2 map, and removed when over/leave map. It is disapearing due to not being on correct map

[ruby wasp]

Check the issue after the update.. Skills recommendation is now a lineup recommendation 😭

[fossil vault]

The announce did say "lineup" which does confuse me D:

[ruby wasp]

Skill recommendations are important but now it is gone..

[fossil vault]

Although, i just looked...it does recommend skills when ya click it

[wooden vortex]

The game is not opening after the new update

[fossil vault]

Yo Bobso, seems ya missed one when it was hotfixed 😄

Sanctum.

[wraith thunder]

Please I have reset my network, since then I am facing this problem, please help.

[wooden vortex]

I'm too have the problem the. Game is not opening

Need tons of compensation for this

[hearty steppe]

Bring back the heroes' skills as they were before the update!!

[wide glade]

hey Dude, maybe reload the game will be worked. If it doesn't work, you can leave the following messages.

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:
Game version:
Screenshot:

[late dock]

Help

[fossil vault]

Narrows it down

[late dock]

what happens to the wounded?

the total quantity does not match the quantity in the detailed report

[eager oracle]

viking saga doesn't work as intended

[gaunt umbra]

The whole game got changed , its not even the same game now

[eager oracle]

Meant to deal 1400 factor worth of damage but is only dealing twice a counterattack so 400 factor

Yeah incredibly lazy changes

[fervent fable]

Same here

Developers, please just revert all these changes from today. Do you see all the complaints everywhere?

[late dock]

I found the reason, this is the “battle hymn” skill, if you remove it everything will be correct

[fossil vault]

They didnt make a copy, clicked "Overwrite all" and went to the pub

[indigo forge]

Game crashing still

Has been for over a month now

[gaunt umbra]

.

IGG ID: 1490318348
Chief ID: 665330
Bug issue: PC client won't close unless I task manager end it , keep running in the background
Device model:
Server: Kingdom 9
Game version: Latest~

[modern sparrow]

There seems to be an issue where your troops die when hunting turtles inside shrine.

[inner fog]

There seems to be an issue with the recent update... it sucks

[zealous portal]

What's wrong with games?? I can not enter. After updating

Spent so much and only got this??!?

IGG ID: 1611444842
Character ID:8146066
Bug issue: game error Network. My network is working fine.
Device model:
Server: 80
Game version: 1.4.110
Screenshot:

[zealous portal]

I also tried it earlier and it didn't work. Lol then update now can't enter the game. Ha ha ha

[toxic tangle]

That’s actually makes perfect sense. I guess the enhancement could be I shouldn’t be able to build it on the regular map.

[keen ridge]

Seems to me a bug: Rapid Attack is now Anti-counter Attack but labeled as Counterattack.
On Alert increases counter attack damage, But it is labeled : Command

[jolly dirge]

HOOOOOOEEEEYYY

[pine fern]

Bug- entire game fix it

[tight siren]

[zealous portal]

Same problem No response from admin.

[quiet heath]

I can't even load the game after the update

I don't get a notif it just freezes or the app refuses to open 😭

[strong tapir]

Перевод активного навыка верданди.

[jade spindle]

I cannot open the game it crashes and runs in the background, had to reset my phone 2 times because of it. Maybe it has to do with the update please fix it

@rose charm

[fluid frigate]

I updated restart my phone downloaded the game again and again why is still saying check for update why

[jade spindle]

HAHAHAHAHAHAHAHA i just noticed it now its so funny lmaok

[ruby lantern]

I just bought 100 "Agile Steps" shards, but I can't find Agile Steps anywhere in the Skills menu

Also, I have no idea if this is related, but the game shows 3 notifications on the Skills icon, but I can't find anything in there that is upgradable or discoverable

[ruby lantern]

wait, it appears that in some menus, these shards are labled "Amble"

so i think i figured that one out

seems like a bug

[upper axle]

no clue if its just visual or actually only 15%, either way it should be changed

[thick totem]

Seems like Helgar skill causes battle reports bug

Endless scroll of round 2

[eager oracle]

Rage mechanics seem to have been messed with accidently

Now takes 12s to do an active compared to the old 11s with all commanders, strangely nilfungs still cast theirs in 11s

[modern sparrow]

It just freezes

[tired vault]

Here the same... Can't log in the whole day

[rose charm]

May we get your Chief ID + server number?

If anyone has issues logging into the game, do submit a ticket to Customer Support and provide them with the details.

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[little rapids]

hey bro have you log into our game successfully

[little rapids]

can you share your info:
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[sour terrace]

can you share your info:
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[sour terrace]

try to reload?

[sour terrace]

as to data related issue,kindly reach out our CS within game

[sour terrace]

as to data related issue,kindly reach out the CS within game

[sour terrace]

how about now?

[sour terrace]

can you share your info:
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[thick totem]

Yes it looks better now. Thanks for the fix

[mystic shuttle]

Recommended Line up on skill tab, instead Recommended Skills

[sour terrace]

pass the issue to the dev. Please wait ~

[ruby wasp]

IGG ID: 1669630466
Character ID: Ivor
Bug issue: Skill Recommendation missing
Device model: Motorola Edge
Server: 123
Game version: 1.4.106
Screenshot: Shared

[south lynx]

IGG ID: 1587020967
Character ID: IPA
Bug issue: Don't recived viking reign event gift from two last games
Device model: Huawei Yal-21
Server: 48
Game version: 1.4.110
Screenshot:

[little rapids]

Noted with thanks

[little rapids]

can you reach out our CS, To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

[fluid frigate]

@little rapids
My information is the game frized when I updated
IGG ID: father of kings
Europ server
REDMI 11S
1.4.110 version

[little rapids]

we will optimize this in the near future, thanks for your feedback

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:

[fluid frigate]

@little rapids I don't have my Id I just know server name and device bug issues that's it

[little rapids]

we do need your IGG ID

or you can tap this icon, will help you out

[fluid frigate]

@little rapids IGG ID 20759301
Server Europe
Device Redmi 11S
1.4.110 version
Bug issue I updated the game but It still saying Update I mean like the game has been freez since I updated my game

[little rapids]

which server you are in ?

[fluid frigate]

@little rapids Europ

[little rapids]

number ?

[fluid frigate]

@little rapids what number

[little rapids]

i mean your kingdom

[fluid frigate]

@little rapids look I don't know when my game had freez I can't go inside the game how can I tell you that what number is

[little rapids]

noted, let me send out to the team

or have you ever tried to reinstall ?

[fluid frigate]

@little rapids yes I downloaded the game again and again I restarted my phone I checked my Gmail there is no problem with my phone or account it's the game it has been freez yesterday I can't go in the game it say update when I updated it freez

[little rapids]

Noted with thanks

[fluid frigate]

@little rapids thanks to you that you are here please fix it I've been waiting so long thank you

[little rapids]

hello can you swicth you networks to see if the issue still remians

[uneven epoch]

The crashes has worsened. Please do something about it

[fervent fable]

This last update contained so many weird bugs. Developers, maybe you should start testing your updates before you release them?

[little rapids]

sorry about this, will send out to our team as soon as possible

[little rapids]

can you provide your detailed info?

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[little rapids]

shall be fixed in the next hotfix thanks for sharing with us

[uneven epoch]

Id 915010, utinggalit,iphone 7, k12 and k78. C’mon, how do you screenshot a CRASH!!!???

[little rapids]

Noted with thanks will send out to the team

[little rapids]

hello can you kindly download our latest verison ? it will solve your probelm

[fervent fable]

Thanks, will do.

[little rapids]

[errant palm]

Why report showing only 4 heavily wounded but I need healing 499 troops when I using Yvette hero killing niflung

[worthy ridge]

Healing unit in infirmary is now poison expensive 3000 beserkers 500 k food , wood, and stone now i dont want to go in battle anymore this is not normal

[uneven epoch]

How to download latest version?

[errant palm]

I using none healing hero it correct in report

[worthy ridge]

Healing is not correct this is disaster

[fluid frigate]

@little rapids thanks so much brother

[errant palm]

Then what purpose for healing heroes now

I spend money upgrade Yvette for what purpose now

For get more wounded troops?

[neon orchid]

Why can't I use legendary shards to upgrade Yvette?

[fossil vault]

She be a premium hero, monies only 😄

[gaunt umbra]

😂

[vivid veldt]

The Song of Struggle skill has a bug.
Treatment costs are high
Minor injuries increase

[errant palm]

I facing same problem, finally know this skill make me so high wounded troops when fight

[thick totem]

Battle Hymn is giving enemy rage whereas Chance of Reversal is not. Both have the same wording. Here is the battle log showing Battle Hymn is not working correctly.

Below Chance of reversal

Battle Hymn

[fossil vault]

Ruins translation error

[teal totem]

THE ENTIRE GAME IS A F***ING BUG.
FIX THE F^**ING HEROES BACK, YOU USELESS BRAINDEAD C^^TS IGG.

[fossil vault]

I mean...I don't disagree. But less caps maybe.

Unless your caps button borked...then buy a new one.

[teal totem]

sorry i'm just p*ssed.
and i was anger-holding shift :))

[fossil vault]

What you need to do is have a nice chat with ingame CS. They will try and force auto responses down ya throat...but do the same and you can have a bit of fun.

I vented a small but of frustration with em yesterday

[teal totem]

oh i did

i shoved and thrusted and filled & dragged things on other things and relatives they didn't know they had.

[fossil vault]

I chose not to respond to the email I got back. Woulda been bad for all my accs 😆

Can use S3 heroes in Jungle but not normal field. Not fair on later server players.

[keen ridge]

When auto exploring maximum time has reached ( 2 days 12 hours ) It does not show it correctly

[wet trench]

🤡

[void frigate]

I this a normal thing? that they place in same map people from same tribe, and in this case same player. Has happen already 3 times at least to me.

[solid steeple]

Did they remove the interface for Recommended Skills per character? (Not the Recommended Lineups, but the list of Recommended Skills, from gold-purple-blue.)

[solid steeple]

Same here:

IGG ID: 1804323817
Character ID: 22203412
Bug Issue: Missing skill recommendations on character/hero pages.
Device Model: Google Pixel Tablet
Server: Kingdom #204
Game Version: 1.4.110, resource pack 87091

One more screenshot. I thought it was intentionally missing lol.

[opaque owl]

I think this is broken 😂

[little rapids]

#🔗download-game

[sour terrace]

as to data related issue,kindly reach out our CS within game

[little rapids]

we will we will optimize this in the near future, thanks for your feedback

[little rapids]

Noted with thanks will send out to the team

[little rapids]

will be fixed in the next hotfix cheeeeers

[little rapids]

can you reload the game to see if the issue still remains

[little rapids]

Noted with thanks let me check with the team

[opaque owl]

Did and still does 🤷🏼‍♀️

[feral citrus]

I'm currently unable to see some of the participants in the Ruins War... Please fix the bug in the game

[little rapids]

well received, the dev is now onto this issue

your patience is greatly appreciated

[little rapids]

thanks for your feedback

[little rapids]

can you reinstall our latest version #🔗download-game will solve your problem

[little rapids]

you can reinstall our new app thanks

#🔗download-game

[opaque owl]

Thanks. Thought it automatically updated and it didn’t.

[little rapids]

sorry about any inconvenience caused

[little rapids]

Noted the dev will take a look at this issue thanks

[feral citrus]

The update hasn't gone live yet, how long should I wait?

[little rapids]

shall be fixed within today

[uneven epoch]

How to upgrade version?

[little rapids]

#🔗download-game you can visit this channel

[little rapids]

hello there can you share your coordinate

@wet trench

[celest hatch]

I cant enter to the game

[little rapids]

Have you tried->
check update in play store
clear cache /data
reinstall the game
If none of this worked,
Please use this form when reporting a bug in this channel(copy/paste the form):

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot

[broken minnow]

I was kicked out of the game and now I can't log in anymore...

[little rapids]

can you try to reload?

[broken minnow]

I reloaded, emptied cache a million times...... and checked for updates

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot

[broken minnow]

Can't get any of that info as the game won't start. My igg id is connected to this discord profile. Device samsung phone with no problems up till now, played for 4 months

[little rapids]

Noted, and can you kindly switch your networks?

[broken minnow]

Didn't help. Not that i thought switching from fiber to phone network would have.. .

[little rapids]

or just trying to reinstall our latest version #🔗download-game

[broken minnow]

Nope, didn't work....

[wet trench]

102x811y633
Hi. About here

[north nacelle]

Is there something that isn't broken after the last update? 🤔

Can we please get a game notice with all the listed "known" bugs from last update?

[keen ridge]

What does that add? Why would they spend time on a list of known bugs if they can fix the bugs as soon as they know about it being a bug???

[fossil vault]

More translation issues in KvK store.

[gaunt umbra]

So r we in England or Svartlfheim?

https://cdn.discordapp.com/emojis/286657876280475648.webp?size=48&name=pepothink&quality=lossless

[fossil vault]

It's the North of England. They are all confused so it makes sense. 😉

[sour terrace]

how about now?

does this issue still exist?

Can you kindly provide more info?
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[feral citrus]

Developers, I can't add other users to the Relic Wars as shown in the picture above... Please check the error.

I can't add any other clan members to the photo above besides the users... Please change it so I can choose them like before...

[little rapids]

shall be fixed within today, but if you can delete your app while you can download our latest version, and will solve your problem #🔗download-game

[feral citrus]

If you uninstall and reinstall, the same thing happens.

My phone is an iPhone 15 pro max.

[fossil vault]

Yes, translation issue still there. I will reload in a mo.

[little rapids]

shall be fixed within today cheers

[feral citrus]

My entry for the Relic Wars closes today, will it be resolved before then?

[little rapids]

#📰game-news

[little rapids]

ummmm let me check where do you think Svartlfheim is?

[fossil vault]

Bobso, make sure to slap em for sanc translation fix too. 😄

[little rapids]

will do thanks

[gaunt umbra]

Kvk1 , not KvK2

[little rapids]

Noted

[fossil vault]

Just change it to Skegness points. That way, all the crud that gonna go down will fit.

[tulip finch]

I cannot see participants. I wish to include other members, but I am unable to see anything.

[little rapids]

i know its a lil strange, kindly provide your detailed info for them to check?

IGG ID:
Character ID:

[little rapids]

known bug, shall be fixed within today

[tulip finch]

Ok thank you

[fossil vault]

Bobso...bit confused...you want me to provide my IDs for a suggestion? 😄

[gaunt umbra]

Arena still bugged :)

Won't let my heroes rest

[little rapids]

i thought you still got the bugg mail? no?

[fossil vault]

You quoted the wrong msg then xD

[little rapids]

your mail is okay now then?

[wide saddle]

Hello, since the last update my keyboard no longer opens after around twenty minutes of play. This also happened on the last update... I don't know if it's because of my phone or the game..

[little rapids]

can you reload or reinstall our latest version #🔗download-game

[wide saddle]

@little rapids i did it. I think it took 3 weeks for the bug to stop or at least until my phone got hot.. it doesn't bother me too much but a friend advised me to Come and talk about it

[little rapids]

hey i double checked with the team, not a bug.

If someone else has already picked you up, if they modify the lineup again, it will not affect others' ability to challenge your lineup.

[little rapids]

Have you tried->
check update in play store
clear cache /data
reinstall the game
If none of this worked,
Please use this form when reporting a bug in this channel(copy/paste the form):

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[gaunt umbra]

Ah , now I get it

[wide saddle]

Ok thanks will try again

[fossil vault]

So, bobso...issue still there. I will make it a smooth explanation for you.

#🎭bugs-discussion message
When I reported this, it was fixed nice and quick. However, the sanctum mails were still screwy (likely due to being a different translation area). And it fixed all the old mails that to do temples and such.

So, just needs a little nudge to sort those ones.

Here are the IDs, date and time stamp is on the image attached.
IGG ID: 1534628012
Chief ID: 616459

Unless I say all fixed, assume it isn't. ❤️

[little rapids]

Noted with thanks will send it out to team take a look

[vast horizon]

Do you use Samsung brand phone?

[wide saddle]

No, it's an Oppo

[vast horizon]

Anyways it's fault of your phone.

[vivid veldt]

Battle Hymn skill not working correctly!! It's only adding to the cost of treatment.
Please fix the bug quickly

[rotund elk]

Is the last talent for Bjorn a bug? Why is it a Command type skill and not a Cooperation skill.
Bjorn 3* talent increases Cooperation skill damage, then 6* talent, why would you give him Command instead

[fervent fable]

@little rapids How can I get in touch with the producers? I'm not asking how to get in touch with a CSR

[regal swan]

[fluid frigate]

@little rapids hello Mr Dabobby My game have problem again

[wooden vortex]

I'm tooo face same problem

[polar sparrow]

Can't open the game anymore

[upper axle]

IGG ID: 1626236155
Character ID: 9189182
Bug issue: The game keeps freezing when i close and it won't go away until i forcefully close it in the task manager
Device model: Acer nitro 5
Server: 91
Game version: 1.4.112 (latest) (pc version)
Screenshot: Itll stay like this until i go into the task manager and click on "end task"

[wooden vortex]

After update the was mostly stuck few tms a day this is worst update

[upper axle]

my game doesnt freeze while playing, but when i try to close it it wont go away, itll just stay there like the image

[wooden vortex]

Yes im too facing the issue after the update

[tired vault]

Have the same problems as yesterday... Can't open the game... I have the loading screen but nothing happens there

More is not possible

[tired vault]

So, cleared the cache, restarted the phone. It still didn't work. Then uninstalled the game and reinstalled it. The problem remains. I hope for a quick resolution of the problem

[north nacelle]

Stats also bugged can't view your matches properly 🙂

[gaunt umbra]

Oh mine turned out not to be a bug actually...

Its just sm1 had me in their Vs
before I removed all my heroes

[north nacelle]

Because they didn't fix it... lot of bugs are still kicking in on top of all the new changes and causing chaos, so imo it's better to let everyone know if it's a bug from recent update that wasn't fix after 24hr or so.

Like how are you supposed to check new skills and heroes combos if most of them and battle features are bugged and each showing different result??

[next timber]

Уважаемые разработчики сделайте русский язык и сделайте что что-нибудь со сроками прокачки,а то шестьдесят дней это не в какие рамки не лезет.

[indigo forge]

Game still crashing, freezing now and then but the crashing has gotten worse. Crashes every 5 minutes…

[rapid wagon]

The game keeps crashing on iOS. The problem persists with every update...

[rocky pecan]

after the last update, the skills are completely broken now

Serious injuries against niflungs

Battle Hymn skill doesn't work well

[ruby ibex]

Every now and then the skills tab will have three notifications and when i click it there isn't anyhting to upgrade or do

[gaunt umbra]

Its 3 new skills

Just look through all the skills once and it will go away

[ruby ibex]

Oh, must be when i buy them from the one shop. they just never have a highlight. thank you

[night ether]

After the update the game crashes frequently, fix it soon

[loud wraith]

I can't open the game, tried to use the service button, but even that doesn't work..... Hope they fix the problem soon

[placid oar]

Hai

[quick sun]

The game doesnt loades after this , it stops here what should I do help me

[thick umbra]

.> i did not receive my skill shards for my purple gold mining skill. Now this makes me wonder how many ive missed in the past!??? 😫😭

[frozen comet]

the game is using 20 gb in ruins -_- , fix this

[gaunt umbra]

Damn lmfao

[broken minnow]

I can't use the word translation in my mail bc the game censors the word trans in any and all context..... FIX THIS!!!!!!

[stable frost]

I thought this is a mobile game, it is unfair someone can play on PC

[frozen comet]

It is the same , just when i'm working on PC i open it ^^ , Also i get rid of the fps drop when i use the pc

[void frigate]

Is impossible to play in the phone.
Stays in this screen and doesn't keep the loading

Checking resources update

[north nacelle]

It's because of the update. You need to exit-enter-delete-install-left-right-up-down-start&dash 🤣

[void frigate]

Already done

Even upside down

Jajajajajajaja

[north nacelle]

well rip u lol fill a report and tag mods

[void frigate]

Won't be as active as before then. Sentence to play only in PC because they spoiled the mobile version of the mobile game 🤣

[pliant robin]

On Bor I used speed ups for healing, they where be used, but now after I don't have any speed ups for construction and troup building neither... Fix the bug

[proper nebula]

This game has become all about greed on the game makers part. They charge excessive amounts of money, for bs packs. They make things like mods for your mounts, only have a chance of taking. All but one I have tried failed, and they charged me twice for a pack I never got. It said it failed, yet still charged me. Then in events like ruin wars, it puts you against opponents, you have no chance of winning against, unless you spend as much as they have. I'm sick of it all. Not worth it. I quit a very good tribe, and am giving up. Makes me sad. Game could be allot of fun, but greedy game makers only care about making lots of money.

[quick sun]

Have you tried->
check update in play store
clear cache /data
reinstall the game
If none of this worked,
Please use this form when reporting a bug in this channel(copy/paste the form):

IGG ID: 1802485355
Character ID: 21926333
Bug issue: game doesnt load in the loading menu and freezes there
Device model: Tecno Camon 18(ch6h) android 12
Server: #201
Game version: 1.4.113
Screenshot:

[near dragon]

Why I can't get login bonus in ginger bread man presents??

ID:23978516

[proper nebula]

Uzumali Tanjiro yes I tried all that and other things. Don't want to try anything else or report a bug on some other channel. Just want to warn everyone what a crap game this is, and how greedy and dishonest the game makers are.

[keen ridge]

I just stopped auto-exploring, But when I started it again the bar that shows howmuch time is spend auto-exploring keeps showing completly full

[loud hound]

auto exploring not working …

[little rapids]

#🍺show-your-summon here you can share what you want to share

[little rapids]

can you share more info

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[little rapids]

contact our CS for this issue

[little rapids]

can you reload to check if the issue still remains

[little rapids]

can you reload the game?

[sour terrace]

Have you tried->
check update in play store
clear cache /data
reinstall the game
If none of this worked,
Please use this form when reporting a bug in this channel(copy/paste the form):

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[near dragon]

I see

[sour terrace]

"Can you kindly provide more info?
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:"

[sour terrace]

Can you kindly provide more info?
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[upper axle]

Read 2 messages up please

[upper axle]

.

[sour terrace]

"Have you tried->
check update in play store
clear cache /data
reinstall the game
If none of this worked,
Please use this form when reporting a bug in this channel(copy/paste the form):

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:
"

[sour terrace]

sorry, I want to @ keith😓

[upper axle]

No problem haha, you're good

[sour terrace]

@rapid wagon@indigo forge does this issue still exist?

[sour terrace]

🥰

[sour terrace]

Have you tried->
check update in play store
clear cache /data
reinstall the game
If none of this worked,
Please use this form when reporting a bug in this channel(copy/paste the form):

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[sour terrace]

Can you kindly provide more info?
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[sour terrace]

Have you tried->
check update in play store
clear cache /data
reinstall the game
If none of this worked,
Please use this form when reporting a bug in this channel(copy/paste the form):

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[sour terrace]

as to data related issue,kindly reach out our CS within game

[broken minnow]

This concerns everyone regardless of any of that....... their censor bot restricts the letters trans following each other in mail regardless of in what context they appear
.....

[pliant robin]

I did with a report ingame. No answers till now

[little rapids]

we will push them sorry about any inconvenience caused

[pliant robin]

Well, I think the game enjoyed my money I paid for finishing stuff, I was up for.... Hopefully there will a payback.

[void frigate]

you guys are a joke... most of us dont have just ONE IGG ID or ONE Character. Be serious. This bug has been reported for more than one user, you dont need an ID to fix it, you need to check your own code!!!!! Even in PC is giving issues when you close the game. Or when you use BlueStacks... is not a device problem IS THE CODE!!!!
At home we use 5 devices, 2 laptops, 1 Huawei, 1 Iphone and 1 Ipad. The IOs devices are crashing many times and is not just my case, some others had complained about it.
And yes I cleaned cache, reinstalled and last I deleted the game from my phone because it doesnt work, is useless!!!!

IDs: 2196997 - 2232709
Bug issue: It doesn't load
Device model: Huawei and OMEN
Server: 23
Game version: Last one (is all after update)
Screenshot: (already posted) https://cdn.discordapp.com/attachments/993380660725174303/1188279332574081126/Screenshot_20231224_023013_com.igg.android.vikingriseglobal.jpg?ex=6599f25e&is=65877d5e&hm=a5df857d80b8889f5fb401a6e39871f9265ef9f34cf3e1512b461c7dd34c3946&

[distant basin]

Help me

[rain fossil]

game is lagging big time, whats goin on? not my PC I just turn it on

[carmine arch]

What to do with extra shards ?give us something to do with this shards

[silent yacht]

give it to a charity

[carmine arch]

🤣🤣🤣

[rapid wagon]

Yes(

[little rapids]

can you share your ID please I cant see you ID here

[little rapids]

#📰game-news kindly check up here for more detailed info

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[little rapids]

and you can try to delete your app while download our latest version via here #🔗download-game it shall solve your problem

[void frigate]

maybe your bot config cannot read that I have more than 1 ID... And I ALREADY deleted and reinstalled! you are NOT reading

[little rapids]

the issue still remains?

[little rapids]

can you elaborate your issue?

[void frigate]

well ... I am reporting it ... no?

I even said I decided to delete it COMPLETELY from my phone because is useless

[little rapids]

we need your ID thanks

IGG ID with chief ID

[sour terrace]

Can you kindly provide more info? They will help~
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[void frigate]

check the same message again... is not an ID issue is a code (programming) problem

this message #🎭bugs-discussion message

[little rapids]

noted and if I may ask your IGG ID?

[void frigate]

not gonna copy paste again... and I am not the only one

[little rapids]

sure thing

[void frigate]

IGG IDs
1551597887
1550997605

[little rapids]

Noted with thanks, sending to dev atm

thanks

[broken minnow]

And add the letters ass to it too... as in assistance, assure...... the censor is unhinged when it comes to writing mail.... it should be the same as writing in chat. And definitely not making it impossible to discuss simple matters without any connotation to possibly triggering context

[little rapids]

will send out your issue and inquiry to the team

[limpid carbon]

IGG ID:
Character ID:20985427
Bug issue: can not mention anyone in the chat, the chat jump way up when scrolling upwards
Device model: Samsung galaxy A73
Server: 191
Game version: 1.4.113
Screenshot:possible

[visual fox]

Is Directed Development bugged? I couldn't even get to half the max score after hundreds of tamings and loads of honing

[void frigate]

this happened to me when someone that I have blocked wrote in chat

[opaque owl]

We have a small tribe on our server that doesn’t even have tribe territory. The leader is trying to leave the tribe, but all the other members are >14 days inactive and it tells him he can’t disband an alliance of one. Any idea how to get him free of this tribe?

[void frigate]

he must name someone else R5 or kick everyone from the tribe before disband.

[rapid wagon]

IGG ID: 1621880350
Character ID: 8852311
Bug issue: The game crashes in random places after clicking on an object.
Device model: IPhone 11 IOS 17.2.1
Server: 85
Game version: 1.4.113 (87293)

[austere bay]

Umm how did I go from 200k fruit to -100k?!

[inland dawn]

The game is very slow and lag in iOS after this last update! I miss the version without these mounts

I am using iPad 5 and iPhone 12 Pro Max, both are slow and crash in turtles hunt

Please, work in this bug

I’ve already configure to low graphic mode and frame rate. But have lag and the device heats up a lot

Version: 1.4.113

[ebon locust]

Guys i have issues after Migration with my paid rewards? Dont wanna buy them again? Someone know Something about it?

Gamer ID 21134018

Migrated from 192 to 189

[gilded cliff]

Hi
I can't get you my ID because the game just keeps crashing. I get the spinning wheel over and over. I'm on a Samsung A8 tablet

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[little rapids]

can you reach out to our CS

[sour terrace]

got it

[little rapids]

We have verified that an abnormal increase in [Honing Fruits] was generated from the Mount recycling process. We have deleted the excess [Honing Fruits] according to verified data. If you don't have enough [Honing Fruits] in your account after the deduction, it will be shown as a negative value.
You must obtain enough [Honing Fruits] to overwrite the negative value before you can proceed with Honing.

[little rapids]

data related issue can you reach out to our customer service within game

[little rapids]

can you try to reload the game to see if the issue remains

[sour terrace]

can you try to reload?

[little rapids]

can you record a short video as to this issue?

[cloud plinth]

Display BUG

[broken minnow]

My newest characters profile picture isn't working now for two days.... i have the same picture working perfectly in older kingdom characters on same phone..... it worked on this newest for days perfectly fine... but now the game crashes everytime i try to reupload it.... i would like to have my identity back, please.

[little rapids]

Noted

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[broken minnow]

Igg id bound to this discord, character id 23566677, newest game version, clearly it isn't a device problem as it works on two characters but not one....... screenshot would only show a perfectly functioning profile with cecia, but not my own picture or a picture of my phone background. What would that help?? (Why can't we copy character id, when we are required to give it to you every so often and typing it makes risk for typos??)

[little rapids]

Noted i'll send out to the team to take a look at your issue thanks

[rain fossil]

hold on ill send the recording and the turtles are invisible , thats another issue

[little rapids]

kindly reload the game to check if the issue remains

[rain fossil]

i did , rebooted the desktop too

im just wondering why the game is having too many bugs lately tho

[little rapids]

sorrrry about any inconvenience caused. can you send out your videos here?

[inland dawn]

Device iOS iPad 5 and iPhone 12 Pro Max, latest version.

App is very slower than last version, before adding mount feature, and the device heats up a lot!

[austere bay]

How is this our fault you guys created a deficit? lol

I understand resetting it to zero, but this isn’t right or fair. Shouldn’t you guys be held accountable and not the player? Cause this wasn’t cheating at all..

It’s gonna take ages or a lot of money to be able to use essentially this new gambling feature

[nimble oar]

Auto explore eagle doesn't work. Stuck at 99.83%. Server #221

[weary flicker]

[tidal inlet]

Every 20 and 30 minutes realy to inflige damage with verdandi ?!

[long plover]

there is no more help on the choice of spells for each hero, before the update we saw 4 legendary spells, 4 epic and 4 rare for each hero and now we only see 2 legendary, nothing else. I can't find anywhere to help build our heroes

[azure wyvern]

Is it a bug or what?

[little rapids]

kindly reload to check if the issue remains

[little rapids]

kindly reload bro, if the issue still remains just hit me up

[little rapids]

hello can you elaborate your issue? really can not enough info

[cinder sable]

wanna ask something regarding lost kvk rewards

anyone else had the situation where the flags and fortress were dismantled and the kvk rewards for tribe and kingdom achievements could not be claimed?

[deep ice]

Yeah, the same rora. As we are in the same clan xD

[cinder sable]

i was asking for help here in case someone else encountered this...

[wooden vortex]

Hi rora am also not get the rewards

[deep ice]

I personally know 2more ppl who didnt get the rewards bcause of it

[little rapids]

try to reach out our customer service within game

Steps to Connect to Customer Support In Game:
Profile ➡️ Settings ➡️ Help ➡️ Live Chat / Submit Issue

[wooden vortex]

Game not opening

[uncut tree]

After updating, the game is not open. Why?

[craggy solstice]

Game keeps bugging out at loading screen

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[wooden vortex]

Not opening daily this problem is coming my device is realme narzo 20 server 155 kingdom latest version of game I dunno both I'd

[wooden vortex]

And I too not get rewards for kvk I'm from 155 Kingdom tribe evid I didn't get the rewards till now

[little rapids]

Can you try to reinstall our app? Check if the issue still exists

[little rapids]

As to reward issue. You have to reach out to our customer service in the game. I can’t do much on this part. Sorry about it.

[wooden vortex]

I done that nearly 5 times still not opening it's been a 8 hrs lol and u didn't give any compensation also what if my troops are been attacked??

[wooden vortex]

Same problem like me

[stiff geyser]

I think bc of the small update

[tired vault]

I hope that this known problem will finally be fixed... This is now the 3rd time I have this problem and that in 1 week...

[wooden vortex]

For me daily this problem coming

[tired vault]

For me the game was running the last 2 days...

[wooden vortex]

Then for me kvk rewards not camed

[tired vault]

☹️

[ocean trellis]

@little rapids I call my niece "fighter bobby"

[tardy leaf]

can we get a time on when the launcher is working again ?
i get this and when i update it says game is already running
so i update, a continue shows up
i click continue and this shows again
the same over and over, stuck in a loop

[ocean trellis]

@craggy solstice is your problem fixed?

[lyric bane]

help

[uncut marten]

Suggestion bot is down.

[vale charm]

Any update as to when we can cash in excess hero shards?

[broken fulcrum]

Not opening no loading bar no update in store delete game reinstall still same

[true roost]

Same for me ☹️

[broken fulcrum]

Hopefully thye will sort this issue out in a hr or so 🤞

[true roost]

🤞

[true roost]

Try again. Its working now

[tired vault]

Same for me

[broken fulcrum]

Yes thanks

[neon hearth]

My quest won’t complete

[wooden vortex]

One day still not opening game wtf is this

Still not opening game

[little rapids]

can you reload the game to check if the issue remains

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[little rapids]

its working now?

[tardy leaf]

yeah, i got it to work again, sorry to bother

[little rapids]

hit me up if you have more questions

[neon hearth]

I did

[neon hearth]

Did not work

[little rapids]

can you share your ID

IGG ID:
Character ID:
Bug issue:

[little rapids]

#📰game-news

[little rapids]

can you share your location in real life? thanks

[ocean trellis]

Hi I still can't login either

@little rapids can you help?

[uncut marten]

Please fix the suggestions bot.

[gaunt umbra]

Its not us lol , its the bot itself lol..

[ocean trellis]

@gaunt umbra are you tired of the monotonous questions?

Or is it that Dabobby is taking the Mahatma Gandhi route?

[gaunt umbra]

I do not fix stuff in bugs channel so I stay out of it :)

[calm gate]

Yeah lolzz )))

[ocean trellis]

@gaunt umbra well nice to meet you anyways.

[calm gate]

🍿

[little rapids]

yes can you share your device model as well as your place irl

[shrewd locust]

.

[little rapids]

blame discord we can not deal with this issue

[calm gate]

No blame in fun game 😉🍿

[little rapids]

[ocean trellis]

Samsung A02s im in South Africa, not sure how else to share location

[little rapids]

thanks

will send out to our team

EMMM do you know your server? @ocean trellis

@wooden vortex hey bro hows your issue going? log in?

[calm gate]

On google.. you fool 🤣

Hallo hallo - good series to watch ))) phone chrash saga ))

[regal steeple]

Character ID: 23681260
Bug issue: I can't load the game
Device model: Samsung s9+
Server: I don't know 🥲
Game version: 1.4.113
Screenshot

[wooden vortex]

India
State : tamilnadu
District: tuticorin

[uncut marten]

Again 😐 Well it's not as if submitting suggestion has much impact anyway I suppose.

[gaunt umbra]

Well if you read up on the owners of the bots you'll see that the bots code is old and prone to stuff like this

They are working on new code but I guess evry1's on holiday rn , so ...the holds ..

[uncut marten]

Don't really want to spend my time diving into the bot's used by other dc servers 😆 I assume someone on IGG's payroll is responsible for running their discord smoothly.

[gaunt umbra]

Idk who that payroll person is tho , certainly not me lmfao

[uncut marten]

I know it's not you. I just hope someone is 😂

[little rapids]

Noted with thanks already send it out to the team

[wooden vortex]

What abt kvk rewards??

[little rapids]

check with our customer service

[wooden vortex]

I told them no response?? Till now

[little rapids]

kindly try to file one more ticket within game

[calm gate]

Waste of time .. now

[wooden vortex]

I already done 3 times

[little rapids]

sorry about any inconvenience caused, will push them one more time

[ocean trellis]

@little rapids server 3

@calm gate yeah on Google but here?
Who you with bro?
Viking Rise or Discord?
You on somebody's payroll🤣

@regal steeple your name looks Russian, where are you from using pictures like that?

[regal steeple]

From russia

[ocean trellis]

So that's not your picture huh, oh well enjoy your day, I'm going to pray now, see you all in a few hours

[calm gate]

You meen to hunt, or you like to be prayed ))) on a picture or writing used for language.??.. one more fool I gues 😂😂 yeah sleep needed after this night hunt 😂🍿

[calm gate]

Yeah am payed by myself. I collect fun points 😉😆 🍿

[little rapids]

can you share your place in real life?

[regal steeple]

Russia but I also used vpn and it didn't help

[stark locust]

🇪🇬🥰

[ocean trellis]

🍿 yeah I get it now😋

😵‍💫need to set new research before I get attacked🥶 I hope it comes right soon.

[novel stag]

Does anyone have a registration issue on Ruing event? I accepted people in and they were in the participant listen. Then I logged out and they were all gone from the participant list. So I had to tell them to apply again. They did. I accepted them. After couple of hours, some participants were just vanished!

Again.. Now at least 4 people cannot make it because of the fricking system bug.

[opaque pasture]

Last VR, I achieved to be placed on 78 on the ranking overall.
I had chosen Rosky, but did not receive the 10 shards or the rewards I should have received when the VR was ended.
Can someone please have a look or check?

[gaunt umbra]

What was ur score , u need minimum score to qualify for rewards

[opaque pasture]

Around 4,5mil total.

[gaunt umbra]

U need close to 6 or 8mil If I rmbr properly....

[opaque pasture]

What is this for unfair new rule, I rank between the placed where you should achieve are reward.
But now, you also need to have a minimum score in total....
That is so stupid and unfair!

[gaunt umbra]

Its not unfair , u see it right at the top when u check for "overall" rewards

Its the same for all stages , u need minimum points to qualify for rank rewards on daily stages

[opaque pasture]

It is, 6 or 8mil is not easy for everyone to achieve and for sure when new players start the game.
It is unfair, without question not even close to f2p player friendly!

[gaunt umbra]

Hey , I don't make the rules ,
I just tell u what it is

[opaque pasture]

I know, may bad...
Just a little bit frustrated, thanks for your response!

[sonic hatch]

IGG ID:
Character ID:
Bug issue: the game wont load properly, and lags pretty bad the past 3 days
Device model: PC and mobile
Server: 113
Game version: 1.4.114
Screenshot:

[cloud plinth]

This comes up so much I spend more time doing the puzzle than playing the game. Please help

[high ingot]

not a bug

[cloud plinth]

It depends how how often it's suppose to show up everyday.

[visual fox]

@little rapids best way to report bot accounts? We happen to know there's a lot that haven't been banned in our kingdom in months

[inner fog]

Hello, it says the top-rated suggestions from last week were responded to but i don't see a single response. Could you please provide a link or clarify why it might not be visible for me?

[idle talon]

Привет я эмигрировал из 130 королевства в 134 и потерял своё место в ивенте

Почему это произошло? Что за детский баг?

Куда мне обратиться ?

Или к кому?

Это сейчас

[pine scaffold]

I have almost 400 yellow skill shards but when I click the skill to learn one, I never get sent to a conversion option. I either get sent to shrine or purchase screen. I feel stupid that I cant see any place to use them at all. Is this a bug?

[ocean trellis]

@little rapids my problem is fixed now.

[glacial cargo]

suddenly cannot connection with pc, while mobile phone connection is fine.

[weary flicker]

مرحبا للجميع وسنة سعيد للكل اتمني للجميع سنة حلوى و وسع في رزق كما اتمني من الله ان يشفي كل مريض كما اتمني من يساعدني في دعم هدا الحساب

16819292

[ionic marten]

There's some Arabic in game texts that feel weird actually

Like
"worker ascend" = العامل الصاعد
Better option " ترفيع العامل"
And much more mybe u guys gonna edit it if u have time or interest to make game feel more Typical in other languages

[ionic marten]

...................."العامل الصاعد "
literally means
raised worker

[stable frost]

When can we do something to auto shielding?

[neon hearth]

I still can’t complete this quest

[neon hearth]

I just want to play the game😤

[jade locust]

Hello anyone online from Viking rise team?

[mild mantle]

IGG what are we to do with hero shards that cannot be used any more ?

[kindred nova]

What what...😂😂😂

894 seconds....😂😂

[brave cliff]

What are the appropriate skills for Gregory with Sisia?

[ruby lantern]

Has anybody noticed the inconsistent spelling of "Defens(c)e" in the research tree?

[little rapids]

Noted with thanks will send it out to the dev

[little rapids]

#☕general-chat #📍guidelines

[little rapids]

#📰game-news

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

one more time please

[little rapids]

send here or in #📩tickets

[sour terrace]

Can you kindly provide more info?
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot or video:

[lusty apex]

IGG ID: 8379601
Character ID: Cаffiend
Bug issue: Prayer bellflower decoration has to be placed again when auto subscription renews. If it is placed in my clan layout it should stay in place not return to the storage or I miss out on the benefits it generates from being placed and reduces the value of having the game subscription.
Device model: S21 Ultra
Server: S83
Game version: 1.4.114
Screenshot or video: not appliable

[little rapids]

Noted with thanks, also can you share a short video, thanks

[lusty apex]

I can but all it will show is the prayer bellflower decoration back in my city because I just placed it again!

[little rapids]

[little rapids]

Пожалуйста, обратитесь к поддержку клиентов, и они помогут вам проверить.

[little rapids]

umm not sure its a bug or not, let me check with the team real quick thanks

[lusty apex]

It took 5 seconds for auto renew to go through

It's a feature that a new one goes into my bag every month?

[little rapids]

give me a sec

thanks

[little rapids]

did you get expire and then purchased again?

[lusty apex]

You can see the times on the mails I showed in screenshot. It expired at 11:44:12 and auto renewed at 11:44:26. I guess that's how long it took for the renewal transaction to process?

[stiff cedar]

Hello

[lusty apex]

Technically it expired for 14 seconds but it's on auto renew so I didn't think I had to do anything to keep the same privileges rolling over - including prayer bellflowers bonuses!

[stiff cedar]

I am New in game

Is there any redeem code

[lusty apex]

https://discord.com/channels/989102955569483796/1074868192155025539

[umbral depot]

Sigurd got weakened too much, at least make his passive skill work as description says, the broken blade never triggers

[slim rivet]

There is still no announcement of the kvk second season.
The year 2023 is over, 2024 has begun and nothing...

You promised to introduce the 2nd season of kvk in the fourth quarter of 2023.
Your promise has not been fulfilled.

It's very stupid to lie in official announcements. It's better not to do them than to do them and lie.

PS Don't even say anything about the first server. This is a deception of all players.

Pss 02.11.2023 game-news #📰game-news message

[uncut marten]

It has been released, just not yet on your server. 🤷

[high ingot]

k1-k8 will go into kvk at reset tonight ....

[neon hearth]

IGG ID: 155606483
Character ID:happyiron
Bug issue:can’t complete chapter 20 quest that concerns worker commissions that the required items have already been obtained
Device model: iPhone 13
Server:
Game version:latest
Screenshot or video:

[little rapids]

Noted with thanks let me check with the team

[little rapids]

#📝submit-suggestions

[tight venture]

hey why doesn't the skill Shield Support trigger Snake Eyes?

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

i will ask dev to take a look at this issue

[little rapids]

perhas like 25% chances?

[nova turtle]

Hello everyone, I want to ask, will the migration event be held again even though the migration event period has ended?

[little rapids]

let me check with the team

[nova turtle]

How is the result?

[little rapids]

Before the start of every KVK season, immigration will be opened

[tight venture]

nope. i went from sometimes seeing snake eyes with sigurd/leidolf, to never seeing it with Sigurd/Ivana, even after specifically giving her a shield skill to trigger it.

[tight venture]

IGG ID: 20750430
Character ID: LD404
Bug issue: Hero Skill
Device model: generic laptop
Server:187
Game version:1.4.114
Screenshot:

[plucky python]

What does this mean?

[little rapids]

hello there i confirmed with the team as your issue, It's not a bug, but they will still optimize it later.

[little rapids]

your tribe need to take that pier

[lusty apex]

Thanks!

[wooden vortex]

Game not opening

[vestal lagoon]

Loading issues zooming issues crashing in kvk2 sort it out igg

[little rapids]

Kindly reload. Mine is okay.

[little rapids]

Kindly try to reload our game ? Or reinstall

[vestal lagoon]

Done 3 times but lots having same issues and not being able to load back in

[broken cedar]

Olá

[trail shadow]

Hi can anyone help me resolving an issue with the Arena on my account?

I can’t play on the arena

IGG: 19763325
Server: 177
Tribe: Esme

IGG ID: 19763325
Character ID: LD404
Bug issue: Arena
Device model: IPhone 13 Pro Max
Server: 177
Game version: last version

[sour terrace]

hi, can you try to reload?

[little rapids]

hello there how's your issue now?

[vestal lagoon]

Game still freezing and laggy but haven't been booted out of the game since this morning

[little rapids]

thanks can you share your IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[fossil vault]

Well, time for that long await mayhem stuff.

All Expanding the Frontier quests for Kingdoms cuts off text.

[little rapids]

Noted with thanks already send it out to dev

[little rapids]

will be fixed in the next update, thanks for your feedback

[fossil vault]

Also, 36 is minimum, so that is a bit wrong 🙂

[little rapids]

well received

[urban igloo]

Occasionally missing path lines and names above troops for a couple days, on pc and mobile

[plucky wigeon]

Question : lost 4K energy in less than a minute ? What is up with that ?

[round flame]

My Chief's Hall appearance and skin pages seem locked up. I can’t get gatherer score past L2 even tho I am 15 million power. The energy score is locked at 1585. Nothing seems to be unlocking. Any ideas.

[deep mulch]

hello im having problem liking my account when i try to link it my game restart

[balmy coral]

Bug issue: Skill Recommendation missing
Device model: Realme GT 5G
Server: 199
Game version: 1.4.116

[modern sparrow]

Hello

[sour terrace]

Can you kindly provide more info?
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[sour terrace]

Have you tried->
check update in play store
clear cache /data
reinstall the game
If none of this worked,
Please use this form when reporting a bug in this channel(copy/paste the form):

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[little rapids]

kindly reload and reinstall our new version #🔗download-game

[little rapids]

not a bug.its programmed and updated like that

[little rapids]

can you elaborate your issue thanks

[idle timber]

Wondering if the active skill damage from Ragnar is still 500 after awakening. It shows 1400, but the damage from report is only 1/2 comparing to the damage before awakening

[little rapids]

as to data related issue,kindly check up with our customer service thanks

[little rapids]

already applied to you in the tickets bro

have a nice day

[unkempt token]

why Sigurd is not appearing in Honey Tavern -> Clan Merchant. I waited whole last week. It used to appear at least one time. ugh!!!

[little rapids]

it really depends on dev's schedule

[unkempt token]

I used to claim every week for last 2 month and now suddenly disappeared , I don't get it.

[little rapids]

or you can reach out to CS for this Sigurd issue

[velvet rock]

The server is lagging now infinitly why?

[radiant flicker]

iOS 16.7.4 no iPad. Frequent app closures.

[little rapids]

try to reload

[little rapids]

hi there kindly provide more info

[tight siren]

I can’t “@“ someone with the kvk2 pfp frame in general or language chat

[little rapids]

awww let me check in a min

[little rapids]

kindly reload and see if the issue still remains, works on my end

or you can upgrade to our latest version 1.4.116

[meager echo]

i gave my leadership to someone in viking rise and now i want it back please help

[little rapids]

contact CS

[modern jetty]

@little rapidssorry to bother you. what server is migration event up to at the moment?

[little rapids]

no idea, can you reach out to our CS? and they would like to help you with

[modern jetty]

Response from CS was "I can't tell you" - I then asked what server is it currently in and the response was "It's in game so check yourself". Pretty funny CS

[little rapids]

let me check in a min

[little rapids]

which server you in?

[modern jetty]

147

I think we are really close

[little rapids]

within this month stay tuned for that

[modern jetty]

Thank you - much appreciated

[little rapids]

[mild furnace]

👍👍👍👊

[little rapids]

kindly reload

[grand remnant]

Dude, the problem is solved but I just wanted to show it on the bottle 😊

[little rapids]

[deep berry]

Hello how do I link my discord the other account link option is not showing

[little rapids]

#🔗bind-chief-id

[deep berry]

Thankyou

[wise solstice]

[lament breach]

Binding my chief ID isn't working.

I need the account ID right?

Well user-id...

[timber beacon]

Zbiii

[lament breach]

Can anyone help me?

[glacial ruin]

C1018

[spice geyser]

C2865

[lament breach]

What format is the bind chief ID talking about?

[rotund mason]

Comment je link mon serveur pour être en mesure de participer au 10 billion commande?

[long plover]

the game lags a lot, I move one of my troops the response time is 2 seconds and when you return to your village it's pixelated it becomes normal a few seconds later

[modern sparrow]

My Viking rise don't start on PC 😢

[rancid charm]

how can I bind my chief ID to my discord properly? it keeps saying that I am using the wrong format...

[waxen hearth]

I have more than 300 shard of a hero that is at full level what is use of him now

Again in hall of valor give same shard why?

[high ingot]

in kvk 2 theres an event to trade them wehn you get there

[waxen hearth]

Are you 100 percent sure

[high ingot]

100% i did it lol

[waxen hearth]

You have to give chief id not user id... Chief id will be from your city skin

[waxen hearth]

So will i get resources or anything else... How much will get any idea?

Thank brother

Which kingdom you are?

[rancid charm]

kvk2 there's an event where you can exchange them

[rancid charm]

thank you, it worked :).

[waxen hearth]

🥰

[high ingot]

it will give you token you can exchange in the kvk shop. Not bad actually.

[waxen hearth]

Anything will be better than nothing... How much you have the might?... I don't have money to spend in game so that's why only 26 million might and with low powerful heroes... Summon never give good shards

[high ingot]

i have 51M might for now in server 1. If you wanna talk more, please lets go to #☕general-chat

[sour terrace]

how about now?

[ancient elbow]

I inquired in-game, but there was no answer. Is there any reason why this message appears? 2 days after creating the account, this message appears and I can't access it.

[sour terrace]

Have you tried->
check update in play store
clear cache /data
reinstall the game

[ancient elbow]

#The update doesn't appear, and I tried deleting it and trying again, but it doesn't work. Other accounts connect fine, but only one account doesn't work.

[glossy sail]

🇮🇳

[vale jay]

I have gad a problem for two months now I’m getting kicked out of off the game it started around the time of the kvk1 update. It’s happening to my brother as well I use apple and e uses android. Can this be fixed

[modern sparrow]

WHEN ARE U GOING TO FIX LAW OF THE JUNGLE IS SUPPER BUGGED //////?????

[crystal hemlock]

Jens does not ever heal during the Law of the Jungle.

Also, unless you make Law of the Jungle more balanced I will keep reporting people who have 4-5 times my Might there and are P2W players. It's just absolute BS that this is a thing and I don't care if these players don't play me on purpose, it is a thing and it should absolutely not.

[sweet dew]

[graceful talon]

23907687

[stable frost]

wtf is that

[opal rock]

If cheif is trying to kill monsters by summoning, killing of 2 monsters triggering the mail has daily limit of 5 has reached. And the cheif is unable to receive exp, resources

This bug should be easy to identify, don't know what had happened during regression testing from QA.

[sour terrace]

Can you kindly provide more info?
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[sour terrace]

Can you kindly provide more info?
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[sour terrace]

hi bro, does this issue still exist? Maybe you can try to reload.😊

[little rapids]

not a bug, its programmed like this(only 5 teams can gain exp/rss, nothing to do with numbers of monsters)

[fleet musk]

Possible bug with performance mode

[little rapids]

kindly reload to check if the issue remains

[fossil vault]

It happens for me if you go into jungle while in perform mode then it goes to that. Reclicking perfromance mode fixes it

Only time it ever does it, works fine other times.

If you can confirm you just did jungle, my work is done 😄

[fleet musk]

Ah ha yes, yes I was just in Jungle 😆

[fossil vault]

There ya go bobby, bug source found. Go throw stones at the devs

[modern sparrow]

Hi,

I was tribe leader of [star] viki gang tribe.
I lost my account because of a trouble in my phone.

After phone recovery, I can't recover my account.
Please please help me.
I love this Game a lot and had lots of effort and resources on that account. I've worked on it for months 7 24.
Thanks for your wonderful game.
Best wishes ❤️

[little rapids]

Noted with thanks

[little rapids]

contact our CS within game

To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

[little rapids]

this one?

trying to make sure tho

[fossil vault]

Thats a monster...not jungle

If you go into Law of the Jungle while is performance mode. It cancels performance mode while still showing it turned on

[little rapids]

can you kindly share a video as to this issue? thanks

[fossil vault]

IN kvk at moment. I will do so when we finished scooting the peeps outta our new area ❤️

[little rapids]

[fossil vault]

https://youtu.be/Orus7Ad6ikU?feature=shared

There ya go. All ya need

[little rapids]

you gem, let me check with the team

can't thank you enough

[fossil vault]

And thats been a bug since day1, just easy to solve manually for us. Easier to fox for a QoL tho. Slap em into gear 😄

[little rapids]

ummmm which one is bigger

seems the same for me

based on your youtube video

[fossil vault]

It will be the same for 100% of players.

[little rapids]

ummmm

you confused me a lil

[modern sparrow]

Thank you so much 💓 💗 💛 💖

[fossil vault]

The Jungle performance bug is the same for everyone. Its like a reset that doesnt update the button to show it.

Fix 1: Make sure teh button is turned off so peeps know its off and does so to not interfere with Law of Jungle gameplay. (not advised)

Fix 2: Make sure permormance mode stays on when joining jungle and going back to kingdom map

[little rapids]

Noted with thanks

already send it out to devs

[stable frost]

why it is showing chinese? does that mean the underlying code VR uses is bought from another chinese game

[gaunt umbra]

IGG is a Chinese game company if u weren't aware lol...

[stable frost]

No it’s Singapore based company

[gaunt umbra]

https://cdn.discordapp.com/emojis/994564232228126800.webp?size=48&name=pepe_think&quality=lossless

[round flame]

Have you tried->
check update in play store
clear cache /data
reinstall the game
If none of this worked,
Please use this form when reporting a bug in this channel(copy/paste the form):

Tried all the above. Still stuck at level 2.
IGG ID: 20969497
Character ID: Ludafisk Norske
Bug issue: Collector level on Chiefs Hall Appearance page never goes up, Collector Level stuck at 1585.
Device model: iPad 10
Server: 190 (?)
Game version: 1.4.115
Screenshot: attached

[neon hearth]

My issue still has not been fixed

[wraith prawn]

I have had problems upgrading troops, when I select troops with an up arrow in corner it trains that level troop not upgrade that troop into the next higher level

[solid hinge]

It shows I have contributed 36/36 so I can't give more but in the ranking it shows 34, pushing me down...

[cold grotto]

There's a bug in which we can't click on the profile of a person who is using the new coronation crown avatar frame

It is happening with every person who is using the frame, their profile can't be opened and we can't mail/message them

[vast stirrup]

do other Italians have buffering problems in the game?

[true cloak]

Game crashing during BOTR results in a blank map in BOTR when game restarts. Basically you can’t get back into BOTR.

[tepid ember]

Yes

[fossil vault]

So...more a query than anything...as a spectator...I shouldn't be able to message in the BoR chat should I? 🤷

[tepid ember]

Btw… if you register but don‘t get enough partecipants for BOR it‘s still -26pts 🫤

[honest pine]

Got behind the guards when I wasnt supposed to. Went on to kill the other niflung on that side and can now access that area at anytime. Its useless and cant be used to kill the guards buf I figured I would show it either way. Had a recording of it but it doesnt allow me to upload it here.

[mild furnace]

Hello my phone turns black and then it goes out of the game cuz you please help me

[final steeple]

I have the same issue: the game crashes suddenly and very often. I know I am not alone. Some player suggested that it happens more with apple devices

[fossil vault]

Yo one of you mod type peeps who can throw a stone at whoever sends out emails regarding game issues. Tell em to actually read what is put and not use auto response template BS. (Looking at you Adriel B)

Thanks

[sour terrace]

noted.😊

[sour terrace]

Can you kindly provide more info?
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[sour terrace]

Can you kindly provide more info?
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[sour terrace]

how about now bro? did you try to reload?

[sour terrace]

Have you tried->
check update in play store
clear cache /data
reinstall the game
If none of this worked,
Please use this form when reporting a bug in this channel(copy/paste the form):

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[sour terrace]

try to reload bro

[sour terrace]

Do your skin collections increase?

[sour terrace]

you can try to reload. If this issue still exists, please provide the video.

[little rapids]

[fossil vault]

Doesnt need too much thought. Just tell whoever you tell about stuff that their team needs to go through re-training when it comes to replying and dealing with bugs that cause a fair bit of issue.
I am sure they log all information, so give them the names ** Adriel B** and Shak and Eternal Wheel. I'm sure they can find what i am talking about. Cos it needs addressing with an actual answer and not preset responses. 🙂

[gaunt umbra]

😂

what happened lol?

[fossil vault]

A bug that stopped me from getting anything from Eternal Wheel, the overlords of IGG seem to think what i had to say was a suggestion/feedback and not an actual issue.
Same old story

But have faith that DaBobso will use that VRTeam tag to get it sorted and fix everything up. Won't ya my little pumpkin?

[gaunt umbra]

😂

[little rapids]

kindly elaborate your eternal wheel issue again?

[wooden vortex]

Still bor league achievement reward not received

[proven salmon]

Fix the crashing issue for petes sake! Do not ask for all of my ID etc and then tell me there is no problem like usual, you can see clearly that i am far from the only one. Over half of my huge tribe alone deals with it, just fix it! If you can’t, then just say so instead of saying the problem doesn’t exist

[sour terrace]

In order to check your issue, can you please provide a video about it?

[rapid pecan]

Here is something wrong with the games chat it's been a day and yet all the chats are gone

[fossil vault]

I have explained it enough. We shall see how the next email is dealt with. Just make sure they don't try to fob me off with a auto response. 😉

[rapid pecan]

This problem gotta be fixed before the kvk 2 starts a few more days left

[sour terrace]

can you provide more information? such as a screenshot pls🥰

[sour terrace]

noted.

[rapid pecan]

Bro Plz if u can fix it before kvk2 start

[sour terrace]

have you tried to reload?

[rapid pecan]

Yes many times

[dreamy beacon]

F u

[sour terrace]

you can try to reinstall bro

[rapid pecan]

Done that to

[rapid pecan]

Done that to

[sour terrace]

Can you kindly provide the following info? the dev will check this issue ASAP😊
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:

[rapid pecan]

CHARACTER ID :7258899. SERVER :0071. DEVICE MODEL:HUAWEI VTR-L29. GAME VERSION :1.4.116.BUG ISSUE :CHAT DISAPPEARS

[cold grotto]

Everyone whom I asked couldn't open the profile

So I'm not only experiencing it

[rapid pecan]

The game is breaking down if goes on like this my kvk2 will be bad

And the game overall

[vale valley]

[round flame]

No change yet. I deleted and re-loaded game again. Zip. Level 2 remains. As to the cache, which are you referring to?

[little rapids]

hey did you get more new skins? and when did you get it

[little rapids]

thanks!!! we shall do our best

[little rapids]

can you provide more details?

like your IGG ID and cheif ID

which avatar frame you guys were using?

[opal rock]

The user is unable to send messages in any chat window. Restarting the game allows the user to send messages. Please fix this

[little rapids]

Noted with thanks will let the team to aware this issue

[little rapids]

can you check up if you reinstall may slove your issue?

[cold grotto]

Chief ID- 354070
Avatar frame which is bugged- Coronation crown frame (kvk 2 exclusive)

[cedar adder]

😡 again

[rancid wave]

ID 24493249 i accepted and completed only 2 tribe mobs but system shows i hv attempted 5. Is this a bug?

[fossil vault]

Bobby, Tell Darwin E I was not satisfied. And again to read the actual issues i put forth.

[low moon]

Hello there, I need help. Can you help me please 🥺 🙏🏻 ?
I lost my account, and I need another account. If you can provide it to me, please .

[rapid pecan]

T. M is update I hope my chat will be fixed

[fossil vault]

This time Melarie G needs to go through another course of understanding a mail.

[opal rock]

Nope it's not a bug, if you do attack a single monster using 5 squads, it's counts as 5 monster hunt has been done. That's how it is designed

[opal rock]

not a bug, its programmed like this(only 5 teams can gain exp/rss, nothing to do with numbers of monsters)

Lately I noticed that the translations are not working at all.. Please fix this immediately by taking this as a blocker priority.

[round flame]

Still no new skins, sill stuck at collector level 2, 1585 points. Nuts.

[little rapids]

Noted with thanks

[little rapids]

contact CS

[little rapids]

i mean you dont get more skins, the points can be added

[little rapids]

kindly reload to check if the issue still remains or reinstall

[little rapids]

will do

[simple palm]

The daily tasks of the new KvK aren’t working in k194

[little rapids]

can you reload?

[simple palm]

I can but it’s not counting the stuff for anyone. I asked before I came in here

Still not working

I’ve used several potions doing beetle kills

[simple palm]

Just as a test I spent 10 hero stones and got this

Only counted 1

[little rapids]

Noted with thanks let me check with the team

[simple palm]

If you need to look at my acct I’m ID 21255797

[little rapids]

IGG ID:
Character ID:

thanks

[simple palm]

What’s the igg

[gaunt umbra]

Just to be sure , you realise , that these task have a "CHANCE" to give you KvK tokens and not "Guranteed" tokens ..right?

[little rapids]

[simple palm]

So that’s what that chance of a crystal means?

So KvK is a money grab?

Ok I’ll let everyone know

[gaunt umbra]

https://cdn.discordapp.com/emojis/814201362177982474.webp?size=48&name=pepeshrug&quality=lossless

[little rapids]

[ionic marten]

By the way this one is all missed up

[mild zephyr]

What is your system language?

[ionic marten]

My phone English/ but the game is Arabic

[little rapids]

Noted with thanks

[ionic marten]

!

[little rapids]

which region you at?

[ionic marten]

In game Europe

[muted mango]

What is this? Sometimes happens when I start the app or in the middle of the game. I have to start the app again to get to normal.

[ionic marten]

Try reinstall Sometimes it's some corrupted files

[little rapids]

Noted with thanks

[little rapids]

can you share youd IGG ID and chief ID

[ionic marten]

Updating the game right now

Give a minutes

[little rapids]

sure let me know when you are ready

[little rapids]

are you using PC?

[little rapids]

can you share your IGGID and cheif ID

[ionic marten]

Where is the IGG ID?

[little rapids]

You can find it at Profile Picture>Settings>Account.

[ionic marten]

Chief ID: 6009178
User ID: 1594291209

[ionic marten]

DONE?

[little rapids]

your issue back to normal?

[ionic marten]

Can't see that I already downloaded the update

[little rapids]

noted let me know when its happening again

[ionic marten]

This one

I got alot more but I am not gonna bother dev team with this now ...(its just some wierd and non-understanded words)

[little rapids]

you are applying Arabic?

can you elaborate your issue?

[ionic marten]

Separate letters. it should sticks like the event names above

[little rapids]

i really cant read Arabic, can you hightlight where you referred?

[ionic marten]

This one here is the issue

[modern sparrow]

23381771

[little rapids]

can you write down the correct ones, i shall pass them to to the team

[modern sparrow]

WAlireza
ID:23381771

[ionic marten]

لا يمكنك السير لهذه الموقع!

[modern sparrow]

23381771

[little rapids]

Well received

[little rapids]

?whats the issue?

[modern sparrow]

Is your event over?

[little rapids]

wrong channel #🎃special-events

[modern sparrow]

ایونت چند 10میلیارد منابع

[modern sparrow]

A few 10 billion resource events

[little rapids]

[modern sparrow]

10 billion resources event

[little rapids]

the event ended

[modern sparrow]

ok thank you❤️

[little rapids]

[rapid pecan]

Thanks the update made my chats appear

[little rapids]

[hollow wagon]

Bjorn's appearance is very skinny and his face not viking-like. Are you planning to work on this? Yes, he is a young hero, but it is a pity that the Legendary king has this appearance.

[pale nexus]

1815641497

[upper axle]

IGG ID: 1626236155
Character ID: 9189182
Bug issue: The heroes from the hero reclamation event healed back to full health even though my troops were continuously attacking it. It happens right before i select a new march with leidolf and ivor
Device model: laptop, acer nitro 5 an515-57 55j1
Server: 91
Game version: 1.4.120
Screenshot: check video

[neon hearth]

My issue was not fixed

[sour terrace]

noted.

[little rapids]

Noted with thanks, only march with leidolf and ivor? or if you change your march it will healed back? we just want to rule out more possibilities

[little rapids]

let me check, will send it out to the team rn

[little rapids]

hi there , can you recruit one more worker to see if the issue still remains, it may solve your problem

[neon hearth]

Ok

[little rapids]

let me know the result

cheers

[pearl wraith]

Asalm u alikum

[mental rampart]

Last 2 updates screwed me. I cant play buffering like this. I have full bars connection. Using data and wifi same thing

Not long after it kicks me off game..

[little rapids]

can you try to reload or reinstall the app?

[mental rampart]

It only resolved after uninstalling twice

Must have something to do with the updates im not trusting updates now

[little rapids]

sorry about it

[mental rampart]

And it's doing it again just now.. spoke too soon...

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot

[mental rampart]

IGG ID: 21774577
Character ID: Sın
Bug issue: Loading forever
Device model: Phone - Android
Server: 200
Game version: 1.4.120
Screenshot: